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  # distilbert-complaints-product
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- This model was trained from scratch on the consumer_complaints dataset.
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  ## Model description
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- More information needed
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  ## Intended uses & limitations
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- More information needed
 
 
 
 
 
 
 
 
 
 
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  ## Training and evaluation data
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- More information needed
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  ## Training procedure
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  # distilbert-complaints-product
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+ This model was trained from the (CFBP)[https://www.consumerfinance.gov/data-research/consumer-complaints/] dataset, also made available on the HuggingFace Datasets library. This model predicts the type of financial complaint based on the text provided
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  ## Model description
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+ A DistilBert Text Classification Model, with 18 possible classes to determine the nature of a financial customer complaint.
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  ## Intended uses & limitations
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+ This model is used as part of.a demonstration for E2E Machine Learning Projects focused on Contact Centre Automation:
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+ - **Infrastructure:** Terraform
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+ - **MLOps:** HuggingFace (Datasets, Hub, Transformers)
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+ - **Cloud:** AWS
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+ - Model Hosting: Lambda
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+ - DB Backend: DynamoDB
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+ - Orchestration: Step-Functions
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+ - UI Hosting: EC2
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+ - Routing: Gateway
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+ - **UI:** Budibase
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  ## Training and evaluation data
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+ consumer_complaints dataset
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  ## Training procedure
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