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README.md
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This model is used as part of.a demonstration for E2E Machine Learning Projects focused on Contact Centre Automation:
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- **Infrastructure:** Terraform
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- **Cloud:** AWS
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- Model Hosting: Lambda
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- DB Backend: DynamoDB
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- Orchestration: Step-Functions
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- UI Hosting: EC2
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- Routing: Gateway
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- **UI:** Budibase
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## Training and evaluation data
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This model is used as part of.a demonstration for E2E Machine Learning Projects focused on Contact Centre Automation:
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- **Infrastructure:** Terraform
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- **ML Ops:** HuggingFace (Datasets, Hub, Transformers)
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- **Ml Explainability:** SHAP
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- **Cloud:** AWS
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- Model Hosting: Lambda
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- DB Backend: DynamoDB
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- Orchestration: Step-Functions
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- UI Hosting: EC2
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- Routing: API Gateway
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- **UI:** Budibase
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## Training and evaluation data
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