inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null | search_keywords
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Why haven't I gotten a virtual card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981586337089539
},
{
"label": "POSITIVE",
"score": 0.001841411809436977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "I am looking to get a Visa credit card, what must I do to achieve this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971603155136108
},
{
"label": "POSITIVE",
"score": 0.002839650958776474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "What's the reason my new card hasn't come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978249073028564
},
{
"label": "POSITIVE",
"score": 0.002175071509554982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null | null |
{
"text": "I need to know where do my funds come from"
} | [
{
"label": "NEGATIVE",
"score": 0.9994508624076843
},
{
"label": "POSITIVE",
"score": 0.0005491253104992211
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null | null |
{
"text": "I was double-charged for a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9853774905204773
},
{
"label": "POSITIVE",
"score": 0.014622482471168041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "I want to transfer money. How do I do that for my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996263980865479
},
{
"label": "POSITIVE",
"score": 0.00037355886888690293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null | null |
{
"text": "I am travelling and I was wondering what your exchange rates are"
} | [
{
"label": "NEGATIVE",
"score": 0.97730553150177
},
{
"label": "POSITIVE",
"score": 0.022694449871778488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "Tell me what the steps for the identity checks are"
} | [
{
"label": "NEGATIVE",
"score": 0.988443911075592
},
{
"label": "POSITIVE",
"score": 0.011556089855730534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "I lost my phone. What do I need to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.999614953994751
},
{
"label": "POSITIVE",
"score": 0.0003850715875159949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "Are you going to charge me to top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.5216352939605713
},
{
"label": "POSITIVE",
"score": 0.4783646762371063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "What card types can I choose from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929245710372925
},
{
"label": "POSITIVE",
"score": 0.007075419649481773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "The contactless payments are not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997574687004089
},
{
"label": "POSITIVE",
"score": 0.00024251568538602442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null | null |
{
"text": "I see a direct debit transaction in my app that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9972758889198303
},
{
"label": "POSITIVE",
"score": 0.002724121091887355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "Is there a money transfer fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989044666290283
},
{
"label": "POSITIVE",
"score": 0.0010955276666209102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "What should I do if my card payment was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996121525764465
},
{
"label": "POSITIVE",
"score": 0.0003878245479427278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "Can other people top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.99672532081604
},
{
"label": "POSITIVE",
"score": 0.0032746975775808096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null | null |
{
"text": "The ATM took my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9795473217964172
},
{
"label": "POSITIVE",
"score": 0.02045273967087269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null | null |
{
"text": "There is a cash withdrawl I don't remember."
} | [
{
"label": "NEGATIVE",
"score": 0.9985445737838745
},
{
"label": "POSITIVE",
"score": 0.0014554148074239492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "Why can't the person I sent the money transfer to see it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991175532341003
},
{
"label": "POSITIVE",
"score": 0.0008824259857647121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "I would like a virtual card...how do I get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974604845046997
},
{
"label": "POSITIVE",
"score": 0.0025395406410098076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "Can I change from AUD to GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981979727745056
},
{
"label": "POSITIVE",
"score": 0.0018020201241597533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null | null |
{
"text": "Can you tell me where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986637830734253
},
{
"label": "POSITIVE",
"score": 0.0013362112222239375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null | null |
{
"text": "I need to find the top up verification code"
} | [
{
"label": "NEGATIVE",
"score": 0.9993768334388733
},
{
"label": "POSITIVE",
"score": 0.0006232080631889403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null | null |
{
"text": "Please provide me with the restrictions of the disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9825519323348999
},
{
"label": "POSITIVE",
"score": 0.017448043450713158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "I'm worried my card might be lost in the mail? How long does it usually take to arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994845390319824
},
{
"label": "POSITIVE",
"score": 0.0005154224345460534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994687438011169
},
{
"label": "POSITIVE",
"score": 0.0005313174915499985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "Can friends I have top-up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.996755063533783
},
{
"label": "POSITIVE",
"score": 0.0032448992133140564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null | null |
{
"text": "My card wont work at an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.00666367681697011
},
{
"label": "POSITIVE",
"score": 0.9933363199234009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992438554763794
},
{
"label": "POSITIVE",
"score": 0.0007561838137917221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "What documents do I need for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981784820556641
},
{
"label": "POSITIVE",
"score": 0.001821531681343913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "Are there limits on the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9901109337806702
},
{
"label": "POSITIVE",
"score": 0.009889085777103901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "If I need to cash foreign transfers, how does that work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971120357513428
},
{
"label": "POSITIVE",
"score": 0.0028879905585199594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "How can I transfer money between accounts?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993937015533447
},
{
"label": "POSITIVE",
"score": 0.0006062787724658847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null | null |
{
"text": "Why did I get charged for a withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985131621360779
},
{
"label": "POSITIVE",
"score": 0.0014868354192003608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "I need a Visa and a Mastercard from you."
} | [
{
"label": "NEGATIVE",
"score": 0.9924252033233643
},
{
"label": "POSITIVE",
"score": 0.007574759889394045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "Can you please explain why the exchange rate for the item I bought is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995864033699036
},
{
"label": "POSITIVE",
"score": 0.0004136600182391703
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "There is an extra 1£ charge on my app. Why did it charge me extra?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952108263969421
},
{
"label": "POSITIVE",
"score": 0.004789174534380436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "Can I give a second card for this account to my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984498023986816
},
{
"label": "POSITIVE",
"score": 0.0015502121532335877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "I get a \"decline\" message when doing a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.999157190322876
},
{
"label": "POSITIVE",
"score": 0.00084280053852126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "Can I use my salary for this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994089603424072
},
{
"label": "POSITIVE",
"score": 0.000591050076764077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null | null |
{
"text": "Do you accept Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.8377874493598938
},
{
"label": "POSITIVE",
"score": 0.1622125804424286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "help, lost my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.00037537558819167316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null | null |
{
"text": "Why doesn't my card work for any transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983270764350891
},
{
"label": "POSITIVE",
"score": 0.00167291727848351
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null | null |
{
"text": "What currency can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983068704605103
},
{
"label": "POSITIVE",
"score": 0.001693103346042335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "The app can't verify my information for identity proofing purposes."
} | [
{
"label": "NEGATIVE",
"score": 0.9996581077575684
},
{
"label": "POSITIVE",
"score": 0.0003418479464016855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null | null |
{
"text": "How long do I wait for a transfer to take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979694485664368
},
{
"label": "POSITIVE",
"score": 0.0020305272191762924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null | null |
{
"text": "Are SWIFT transfers supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9895492792129517
},
{
"label": "POSITIVE",
"score": 0.010450685396790504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null | null |
{
"text": "How long does it take to show a deposit I made to my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994584918022156
},
{
"label": "POSITIVE",
"score": 0.0005415225168690085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "Where's my virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.997657299041748
},
{
"label": "POSITIVE",
"score": 0.002342675346881151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "I did not make a cash withdrawal that is on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9957581162452698
},
{
"label": "POSITIVE",
"score": 0.00424190703779459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "I would like to return my purchases"
} | [
{
"label": "NEGATIVE",
"score": 0.009972576051950455
},
{
"label": "POSITIVE",
"score": 0.9900273680686951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "I think there is a mistake. I am being charged twice."
} | [
{
"label": "NEGATIVE",
"score": 0.9982157945632935
},
{
"label": "POSITIVE",
"score": 0.001784282736480236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "When will my deposit post to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990703463554382
},
{
"label": "POSITIVE",
"score": 0.0009296798380091786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages."
} | [
{
"label": "NEGATIVE",
"score": 0.9987296462059021
},
{
"label": "POSITIVE",
"score": 0.0012702932581305504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "Which currencies will you exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.11259095370769501
},
{
"label": "POSITIVE",
"score": 0.887408971786499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null | null |
{
"text": "Is there a reason my transfer failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997243285179138
},
{
"label": "POSITIVE",
"score": 0.00027562736067920923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null | null |
{
"text": "For the identity verification, what do you need?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976264834403992
},
{
"label": "POSITIVE",
"score": 0.0023734800051897764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "What payment methods are used to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979085922241211
},
{
"label": "POSITIVE",
"score": 0.0020913968328386545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "I don't think my top up worked"
} | [
{
"label": "NEGATIVE",
"score": 0.99958735704422
},
{
"label": "POSITIVE",
"score": 0.00041267811320722103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null | null |
{
"text": "My card's expiration date is close."
} | [
{
"label": "NEGATIVE",
"score": 0.998625636100769
},
{
"label": "POSITIVE",
"score": 0.0013743395684286952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null | null |
{
"text": "Exchange rate on a purchase was incorrect"
} | [
{
"label": "NEGATIVE",
"score": 0.9991208910942078
},
{
"label": "POSITIVE",
"score": 0.0008791667059995234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "My refund is not here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9978245496749878
},
{
"label": "POSITIVE",
"score": 0.002175528323277831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "How long does a European transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979996085166931
},
{
"label": "POSITIVE",
"score": 0.002000360982492566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null | null |
{
"text": "I am blocked now because I entered the wrong pin, need help."
} | [
{
"label": "NEGATIVE",
"score": 0.9996674060821533
},
{
"label": "POSITIVE",
"score": 0.0003325811121612787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "Where do i go to receive a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9835677146911621
},
{
"label": "POSITIVE",
"score": 0.016432348638772964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "What do you need my identity details for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977732300758362
},
{
"label": "POSITIVE",
"score": 0.0022267468739300966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9995788931846619
},
{
"label": "POSITIVE",
"score": 0.0004211358609609306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "I am still waiting for verification. Can I use my account before I am verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993220567703247
},
{
"label": "POSITIVE",
"score": 0.0006779716932214797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "My app says I withdraw funds from my account through an ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.998292863368988
},
{
"label": "POSITIVE",
"score": 0.0017071495531126857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "What do I do if my card is stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979279041290283
},
{
"label": "POSITIVE",
"score": 0.002072140807285905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null | null |
{
"text": "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992431402206421
},
{
"label": "POSITIVE",
"score": 0.0007569275330752134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null | null |
{
"text": "Please help. The card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997865557670593
},
{
"label": "POSITIVE",
"score": 0.0002134385285899043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null | null |
{
"text": "What types of foreign money can be used with this service.?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982859492301941
},
{
"label": "POSITIVE",
"score": 0.0017140844138339162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null | null |
{
"text": "When will my transfer be in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987353682518005
},
{
"label": "POSITIVE",
"score": 0.001264692866243422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null | null |
{
"text": "How do I transfer money from one bank account to another?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993277788162231
},
{
"label": "POSITIVE",
"score": 0.0006722377729602158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null | null |
{
"text": "Help me. My transfer was declined. How could this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.000471558072604239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "The ATM charged me an extra fee, Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954711198806763
},
{
"label": "POSITIVE",
"score": 0.004528870340436697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "How do I activate my card that just arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016041945200413465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "I was charged a hidden fee when I paid with card."
} | [
{
"label": "NEGATIVE",
"score": 0.992572546005249
},
{
"label": "POSITIVE",
"score": 0.007427385076880455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "Where can I get a new passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.999605119228363
},
{
"label": "POSITIVE",
"score": 0.00039489587652496994
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null | null |
{
"text": "Is my card frozen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983362555503845
},
{
"label": "POSITIVE",
"score": 0.001663803937844932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null | null |
{
"text": "My card payment did not go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9994206428527832
},
{
"label": "POSITIVE",
"score": 0.0005793446325697005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming."
} | [
{
"label": "NEGATIVE",
"score": 0.9997977614402771
},
{
"label": "POSITIVE",
"score": 0.00020224375475663692
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "My contactless payments don't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997660517692566
},
{
"label": "POSITIVE",
"score": 0.00023391690046992153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null | null |
{
"text": "I want a new card"
} | [
{
"label": "NEGATIVE",
"score": 0.9921739101409912
},
{
"label": "POSITIVE",
"score": 0.007826128043234348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "I was overcharged an additional pound."
} | [
{
"label": "NEGATIVE",
"score": 0.9967713952064514
},
{
"label": "POSITIVE",
"score": 0.003228629007935524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "Why do I see extra charges for withdrawing my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986428618431091
},
{
"label": "POSITIVE",
"score": 0.0013571551535278559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "I don't understand why I'm being charged for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9993107318878174
},
{
"label": "POSITIVE",
"score": 0.0006892744568176568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "I have a direct debit I didn't set up"
} | [
{
"label": "NEGATIVE",
"score": 0.9914343357086182
},
{
"label": "POSITIVE",
"score": 0.008565702475607395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "Can my children have an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976116418838501
},
{
"label": "POSITIVE",
"score": 0.002388350898399949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null | null |
{
"text": "I moved and would like to change my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9126071333885193
},
{
"label": "POSITIVE",
"score": 0.08739291876554489
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9987648725509644
},
{
"label": "POSITIVE",
"score": 0.00123512779828161
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null | null |
{
"text": "Any place that takes Mastercard would be fine."
} | [
{
"label": "NEGATIVE",
"score": 0.9805538654327393
},
{
"label": "POSITIVE",
"score": 0.01944607123732567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null | null |
{
"text": "The app declined my top up. What did I do wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988483190536499
},
{
"label": "POSITIVE",
"score": 0.0011516782687976956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "How do I get money from friends?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978938698768616
},
{
"label": "POSITIVE",
"score": 0.0021061310544610023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null | null |
{
"text": "My topup got reverted. Please let me know if there is any issue in system."
} | [
{
"label": "NEGATIVE",
"score": 0.9985087513923645
},
{
"label": "POSITIVE",
"score": 0.0014912630431354046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "Why am I being charged to withdrawal money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981202483177185
},
{
"label": "POSITIVE",
"score": 0.001879722229205072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "I am trying to transfer and it has been stopped why is that"
} | [
{
"label": "NEGATIVE",
"score": 0.9989172220230103
},
{
"label": "POSITIVE",
"score": 0.0010828451486304402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "There is a withdrawal on my account that I don't remember initiating."
} | [
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.00043651513988152146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "There is an extra 1£ charge on my app. Why did you charge me extra?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936936497688293
},
{
"label": "POSITIVE",
"score": 0.006306374911218882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |