inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null | search_keywords
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "I tried to get cash in the ATM but it was not approved"
} | [
{
"label": "NEGATIVE",
"score": 0.9996434450149536
},
{
"label": "POSITIVE",
"score": 0.00035650026984512806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "i have used my card online before and wasn't charged, why am i charged now"
} | [
{
"label": "NEGATIVE",
"score": 0.9944157600402832
},
{
"label": "POSITIVE",
"score": 0.005584205035120249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "I'm still awaiting for the completion of the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.97740238904953
},
{
"label": "POSITIVE",
"score": 0.022597607225179672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "Can i use this card at any store?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984526634216309
},
{
"label": "POSITIVE",
"score": 0.0015472708037123084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null | null |
{
"text": "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9719452857971191
},
{
"label": "POSITIVE",
"score": 0.02805476449429989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "How do I link a new payment card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986869692802429
},
{
"label": "POSITIVE",
"score": 0.0013130578445270658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "What country's money can I hold currency in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989357590675354
},
{
"label": "POSITIVE",
"score": 0.001064250711351633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null | null |
{
"text": "How do I use my card if I lost my phone?"
} | [
{
"label": "NEGATIVE",
"score": 0.999408483505249
},
{
"label": "POSITIVE",
"score": 0.0005915182991884649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "How can I locate the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988631010055542
},
{
"label": "POSITIVE",
"score": 0.0011368606938049197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "When I received my cash, the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997205138206482
},
{
"label": "POSITIVE",
"score": 0.0002794247411657125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "How do I exchange USD to GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.998418927192688
},
{
"label": "POSITIVE",
"score": 0.0015811206540092826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null | null |
{
"text": "How long will it take to receive my money from my transfer transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993556141853333
},
{
"label": "POSITIVE",
"score": 0.0006444252794608474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.19846110045909882
},
{
"label": "POSITIVE",
"score": 0.80153888463974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "How do I order a new card when my old one is ready to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990490078926086
},
{
"label": "POSITIVE",
"score": 0.0009509242372587323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null | null |
{
"text": "The exchange rate is incorrect on an item I recently purchased in a foreign country."
} | [
{
"label": "NEGATIVE",
"score": 0.9994165897369385
},
{
"label": "POSITIVE",
"score": 0.0005834055482409894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "Help Me! I lost my card. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997052550315857
},
{
"label": "POSITIVE",
"score": 0.00029473198810592294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null | null |
{
"text": "Help me cancel a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9996950626373291
},
{
"label": "POSITIVE",
"score": 0.0003049442602787167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null | null |
{
"text": "How is the exchange rate doing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988915324211121
},
{
"label": "POSITIVE",
"score": 0.0011084808502346277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "I received my salary in the wrong currency. How do I change this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996384382247925
},
{
"label": "POSITIVE",
"score": 0.0003614971356000751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null | null |
{
"text": "Why would I need a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994774460792542
},
{
"label": "POSITIVE",
"score": 0.0005225669010542333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null | null |
{
"text": "I tried to buy something and it was declined and my transfers keep getting declined, Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993478655815125
},
{
"label": "POSITIVE",
"score": 0.0006520768511109054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "Are there steps to see where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981510043144226
},
{
"label": "POSITIVE",
"score": 0.0018490139627829194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null | null |
{
"text": "How do I get selected for a visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974901676177979
},
{
"label": "POSITIVE",
"score": 0.0025098882615566254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "Can I receive payments in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989598989486694
},
{
"label": "POSITIVE",
"score": 0.0010400330647826195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null | null |
{
"text": "How can I check on the status of my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976630210876465
},
{
"label": "POSITIVE",
"score": 0.002337027806788683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null | null |
{
"text": "Please help me. My card is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996376037597656
},
{
"label": "POSITIVE",
"score": 0.0003624148666858673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null | null |
{
"text": "If my identy verifacation hasn't gone through can I use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991770386695862
},
{
"label": "POSITIVE",
"score": 0.0008229244849644601
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "I don't see any change in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9994767308235168
},
{
"label": "POSITIVE",
"score": 0.0005233287811279297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null | null |
{
"text": "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any."
} | [
{
"label": "NEGATIVE",
"score": 0.9984681010246277
},
{
"label": "POSITIVE",
"score": 0.0015318795340135694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null | null |
{
"text": "I deposited a cheque but the cash hasn't arrived yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9970539808273315
},
{
"label": "POSITIVE",
"score": 0.002945959335193038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "Where can I use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996179342269897
},
{
"label": "POSITIVE",
"score": 0.0003820144629571587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "I do not recognize the card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9996603727340698
},
{
"label": "POSITIVE",
"score": 0.00033959938446059823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "What is the reason I couldn't do a transfer to a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983454942703247
},
{
"label": "POSITIVE",
"score": 0.0016544742975383997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "top up cancellation"
} | [
{
"label": "NEGATIVE",
"score": 0.9986121654510498
},
{
"label": "POSITIVE",
"score": 0.0013877934543415904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "Is there a maximum for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.043806225061416626
},
{
"label": "POSITIVE",
"score": 0.9561938047409058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null | null |
{
"text": "I used foreign currency to buy something and I think the rate applied is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9995619654655457
},
{
"label": "POSITIVE",
"score": 0.0004380587488412857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "I sent a payment, but the person I sent it to says they don't have it"
} | [
{
"label": "NEGATIVE",
"score": 0.9994127750396729
},
{
"label": "POSITIVE",
"score": 0.0005872484762221575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "Can I auto-top up? How do I do it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988288283348083
},
{
"label": "POSITIVE",
"score": 0.00117122835945338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null | null |
{
"text": "How long do I need to wait to see an update after I make a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991462230682373
},
{
"label": "POSITIVE",
"score": 0.0008537437533959746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null | null |
{
"text": "Can you tell me how to tell where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990966320037842
},
{
"label": "POSITIVE",
"score": 0.000903371546883136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null | null |
{
"text": "What limits are there on the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971223473548889
},
{
"label": "POSITIVE",
"score": 0.002877680351957679
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "Which countries do you work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.944725751876831
},
{
"label": "POSITIVE",
"score": 0.055274274200201035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null | null |
{
"text": "I would like to know what exchange rates you use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9505992531776428
},
{
"label": "POSITIVE",
"score": 0.04940074309706688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "There was a charge applied when I used my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9886250495910645
},
{
"label": "POSITIVE",
"score": 0.01137497741729021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "What is the status of my top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.002536478918045759
},
{
"label": "POSITIVE",
"score": 0.9974634647369385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "Contactless payments need to be enabled for my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9917955994606018
},
{
"label": "POSITIVE",
"score": 0.008204374462366104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null | null |
{
"text": "I used my card top-up but all of the money is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996644258499146
},
{
"label": "POSITIVE",
"score": 0.00033561914460733533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null | null |
{
"text": "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9787393808364868
},
{
"label": "POSITIVE",
"score": 0.021260647103190422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "What is limit of disposable cards I can make per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987474679946899
},
{
"label": "POSITIVE",
"score": 0.0012525671627372503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988904595375061
},
{
"label": "POSITIVE",
"score": 0.0011095713125541806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null | null |
{
"text": "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future."
} | [
{
"label": "NEGATIVE",
"score": 0.8387260437011719
},
{
"label": "POSITIVE",
"score": 0.16127394139766693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "Why is my transaction taking so long to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990546107292175
},
{
"label": "POSITIVE",
"score": 0.0009453952079638839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "My phone was stolen, help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9975904226303101
},
{
"label": "POSITIVE",
"score": 0.0024096269626170397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "I am from X but am traveling to Y - how do I get currency for Y?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985311031341553
},
{
"label": "POSITIVE",
"score": 0.0014688593801110983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null | null |
{
"text": "Give me my card, I need it now!"
} | [
{
"label": "NEGATIVE",
"score": 0.7019531726837158
},
{
"label": "POSITIVE",
"score": 0.2980468273162842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "Isn't my top-up supposed to mean its complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.994502067565918
},
{
"label": "POSITIVE",
"score": 0.005497910548001528
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct."
} | [
{
"label": "NEGATIVE",
"score": 0.04932331293821335
},
{
"label": "POSITIVE",
"score": 0.9506767392158508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "how much will I be charged for making a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974508881568909
},
{
"label": "POSITIVE",
"score": 0.002549064112827182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null | null |
{
"text": "Please help me. I don't know my code to get into the app."
} | [
{
"label": "NEGATIVE",
"score": 0.999392032623291
},
{
"label": "POSITIVE",
"score": 0.000607940019108355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null | null |
{
"text": "Why won't my transfer to another account work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985429048538208
},
{
"label": "POSITIVE",
"score": 0.001457127626053989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994310736656189
},
{
"label": "POSITIVE",
"score": 0.0005689421086572111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "What forms of payment do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.9608434438705444
},
{
"label": "POSITIVE",
"score": 0.03915656358003616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "Why didn't my transfer get to the recipient?"
} | [
{
"label": "NEGATIVE",
"score": 0.994441568851471
},
{
"label": "POSITIVE",
"score": 0.005558397155255079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?"
} | [
{
"label": "NEGATIVE",
"score": 0.999713122844696
},
{
"label": "POSITIVE",
"score": 0.00028686257428489625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now."
} | [
{
"label": "NEGATIVE",
"score": 0.997771143913269
},
{
"label": "POSITIVE",
"score": 0.002228868892416358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "How much is it to buy another card? I was hoping to buy another one."
} | [
{
"label": "NEGATIVE",
"score": 0.9992928504943848
},
{
"label": "POSITIVE",
"score": 0.0007070898427627981
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "My account is blocked because I entered the wrong pin too many times. Help me unblock."
} | [
{
"label": "NEGATIVE",
"score": 0.9997517466545105
},
{
"label": "POSITIVE",
"score": 0.00024821990518830717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "Is it possible to get one the your cards in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913073182106018
},
{
"label": "POSITIVE",
"score": 0.008692692965269089
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null | null |
{
"text": "Can I receive my card anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9781495928764343
},
{
"label": "POSITIVE",
"score": 0.02185037173330784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null | null |
{
"text": "I made a cash deposit, but it hasn't shown up in my balance yet."
} | [
{
"label": "NEGATIVE",
"score": 0.999139666557312
},
{
"label": "POSITIVE",
"score": 0.0008603045134805143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "Which US cards have top up charges?"
} | [
{
"label": "NEGATIVE",
"score": 0.994189977645874
},
{
"label": "POSITIVE",
"score": 0.005810071248561144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "What is the source of your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946123361587524
},
{
"label": "POSITIVE",
"score": 0.005387650802731514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932136535644531
},
{
"label": "POSITIVE",
"score": 0.006786399055272341
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "What documents do I need to get together to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999133288860321
},
{
"label": "POSITIVE",
"score": 0.0008667379734106362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "Is there a way to undo a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996235370635986
},
{
"label": "POSITIVE",
"score": 0.00037648732541128993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null | null |
{
"text": "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9992214441299438
},
{
"label": "POSITIVE",
"score": 0.0007785511552356184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "Do you charge extra for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953809976577759
},
{
"label": "POSITIVE",
"score": 0.0046190181747078896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "Your foreign exchange rate is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999718964099884
},
{
"label": "POSITIVE",
"score": 0.00028097903123125434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005134433740749955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "Yesterday my phone was stolen from me :( What do i need to do about it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990442395210266
},
{
"label": "POSITIVE",
"score": 0.0009557729354128242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "Can I be charged for exchanging foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960110187530518
},
{
"label": "POSITIVE",
"score": 0.003988938871771097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "I just had a wedding and I want to take my spouses name."
} | [
{
"label": "NEGATIVE",
"score": 0.0021851398050785065
},
{
"label": "POSITIVE",
"score": 0.9978148937225342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "When will my top-up go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975529313087463
},
{
"label": "POSITIVE",
"score": 0.00244705518707633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "I want to know about your refund policy."
} | [
{
"label": "NEGATIVE",
"score": 0.06621663272380829
},
{
"label": "POSITIVE",
"score": 0.9337833523750305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "Can I use a different currency with my salary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993461966514587
},
{
"label": "POSITIVE",
"score": 0.0006538358284160495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null | null |
{
"text": "I withdrew some cash and the exchange rate seems to be wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999702513217926
},
{
"label": "POSITIVE",
"score": 0.00029740415629930794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "I exchanged cash when traveling and the rate was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.99866783618927
},
{
"label": "POSITIVE",
"score": 0.0013322168961167336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "I am not sure but someone else might be using my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9987810254096985
},
{
"label": "POSITIVE",
"score": 0.001218937337398529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null | null |
{
"text": "the exchange rate on my payment was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9995800852775574
},
{
"label": "POSITIVE",
"score": 0.0004199019749648869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "Where do I go to edit my personal details on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993594288825989
},
{
"label": "POSITIVE",
"score": 0.0006405607564374804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "Your exchange rate was off. I was charged extra on my payment that I made last Saturday."
} | [
{
"label": "NEGATIVE",
"score": 0.9975612163543701
},
{
"label": "POSITIVE",
"score": 0.002438826020807028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "Can you help me find the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978973865509033
},
{
"label": "POSITIVE",
"score": 0.0021025764290243387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "How long is the wait for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978982210159302
},
{
"label": "POSITIVE",
"score": 0.0021018183324486017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "where do i find out about exchange fees"
} | [
{
"label": "NEGATIVE",
"score": 0.9951752424240112
},
{
"label": "POSITIVE",
"score": 0.004824712406843901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "Are extra charges added for sending out additional cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953640699386597
},
{
"label": "POSITIVE",
"score": 0.004635857418179512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "My card failed to work when I was shopping in a store"
} | [
{
"label": "NEGATIVE",
"score": 0.9997637867927551
},
{
"label": "POSITIVE",
"score": 0.00023620449064765126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "Where do I find the verification code for the card I'm topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991812109947205
},
{
"label": "POSITIVE",
"score": 0.0008187519852072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null | null |
{
"text": "Why do i have to verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991349577903748
},
{
"label": "POSITIVE",
"score": 0.0008651266689412296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null | null |
{
"text": "When exchanging currencies, is there an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955732822418213
},
{
"label": "POSITIVE",
"score": 0.004426702857017517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "Would reinstalling the app solve the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.999336302280426
},
{
"label": "POSITIVE",
"score": 0.0006636229809373617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null | null |