inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "What is the cost for currency exchanges?" }
[ { "label": "NEGATIVE", "score": 0.9972596168518066 }, { "label": "POSITIVE", "score": 0.002740333089604974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "I need info on activating my card?" }
[ { "label": "NEGATIVE", "score": 0.9983789920806885 }, { "label": "POSITIVE", "score": 0.0016210011672228575 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Is there a fee for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.9982540011405945 }, { "label": "POSITIVE", "score": 0.0017460345989093184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "Will I be able to track the card that was sent to me?" }
[ { "label": "NEGATIVE", "score": 0.997431218624115 }, { "label": "POSITIVE", "score": 0.002568780444562435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "How do I activate my new card I just got?" }
[ { "label": "NEGATIVE", "score": 0.9973656535148621 }, { "label": "POSITIVE", "score": 0.0026343665085732937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I used my card to top up, but now I don't see the money in my account." }
[ { "label": "NEGATIVE", "score": 0.9988725781440735 }, { "label": "POSITIVE", "score": 0.0011273655109107494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Is there a limit on disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9984509944915771 }, { "label": "POSITIVE", "score": 0.0015489794313907623 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "Why didn't my card payment work?" }
[ { "label": "NEGATIVE", "score": 0.9986034035682678 }, { "label": "POSITIVE", "score": 0.0013965690741315484 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "I only made one transaction at this place, but it's appearing multiple times." }
[ { "label": "NEGATIVE", "score": 0.988038182258606 }, { "label": "POSITIVE", "score": 0.011961830779910088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "My transfer didn't work how come?" }
[ { "label": "NEGATIVE", "score": 0.9996246099472046 }, { "label": "POSITIVE", "score": 0.0003754181961994618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "What is the charge for using a Top up card in the US?" }
[ { "label": "NEGATIVE", "score": 0.9970560073852539 }, { "label": "POSITIVE", "score": 0.00294396560639143 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "I found the card I thought I lost this morning. Can I reactivate this card?" }
[ { "label": "NEGATIVE", "score": 0.9985548853874207 }, { "label": "POSITIVE", "score": 0.001445068046450615 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "What types of currencies do you accept?" }
[ { "label": "NEGATIVE", "score": 0.8533691763877869 }, { "label": "POSITIVE", "score": 0.14663083851337433 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "Why doesn't the person I sent money to see that transfer yet?" }
[ { "label": "NEGATIVE", "score": 0.9992281198501587 }, { "label": "POSITIVE", "score": 0.0007718417327851057 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I bought something with my card and I was charged a fee" }
[ { "label": "NEGATIVE", "score": 0.8295508623123169 }, { "label": "POSITIVE", "score": 0.1704491525888443 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I have duplicated transactions on my statement" }
[ { "label": "NEGATIVE", "score": 0.9993957281112671 }, { "label": "POSITIVE", "score": 0.0006042344029992819 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "Is it possible to obtain both a Visa and a Mastercard from you?" }
[ { "label": "NEGATIVE", "score": 0.9859468340873718 }, { "label": "POSITIVE", "score": 0.014053157530725002 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "Help! I'm missing money, I deposited a cheque but its not showing on my balance." }
[ { "label": "NEGATIVE", "score": 0.9995507597923279 }, { "label": "POSITIVE", "score": 0.00044923298992216587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I still haven't gotten my new card. When will it get here?" }
[ { "label": "NEGATIVE", "score": 0.9993027448654175 }, { "label": "POSITIVE", "score": 0.0006972242263145745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away." }
[ { "label": "NEGATIVE", "score": 0.049231935292482376 }, { "label": "POSITIVE", "score": 0.9507681131362915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "How does a US resident go about acquiring a new card?" }
[ { "label": "NEGATIVE", "score": 0.9966824650764465 }, { "label": "POSITIVE", "score": 0.0033175398129969835 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "What happens if I forget my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9990173578262329 }, { "label": "POSITIVE", "score": 0.0009826378664001822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "I deposited cash into my account, why do I not see it?" }
[ { "label": "NEGATIVE", "score": 0.9981294274330139 }, { "label": "POSITIVE", "score": 0.0018706200644373894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?" }
[ { "label": "NEGATIVE", "score": 0.9979432225227356 }, { "label": "POSITIVE", "score": 0.002056808676570654 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "I've made a transfer, how long until the money reaches my account?" }
[ { "label": "NEGATIVE", "score": 0.9989935755729675 }, { "label": "POSITIVE", "score": 0.0010064778616651893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "do you have a fee for receiving a SEPA transfer?" }
[ { "label": "NEGATIVE", "score": 0.9981597065925598 }, { "label": "POSITIVE", "score": 0.001840313896536827 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "I have a cash withdrawal on my statement that I am unsure of." }
[ { "label": "NEGATIVE", "score": 0.9968858361244202 }, { "label": "POSITIVE", "score": 0.003114169230684638 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "Will you tell me how I am supposed to use the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9994890689849854 }, { "label": "POSITIVE", "score": 0.0005109349149279296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "The app shows a withdrawal that I did not make or authorize." }
[ { "label": "NEGATIVE", "score": 0.9996083378791809 }, { "label": "POSITIVE", "score": 0.0003916558634955436 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "I am seeing unathorized transactions in the app, on my account." }
[ { "label": "NEGATIVE", "score": 0.9952926635742188 }, { "label": "POSITIVE", "score": 0.00470732431858778 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "Can I get an actual card" }
[ { "label": "NEGATIVE", "score": 0.9749062061309814 }, { "label": "POSITIVE", "score": 0.025093737989664078 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Why am I missing my refund" }
[ { "label": "NEGATIVE", "score": 0.9996483325958252 }, { "label": "POSITIVE", "score": 0.00035160762490704656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I should only have one charge, but it shows two." }
[ { "label": "NEGATIVE", "score": 0.12289277464151382 }, { "label": "POSITIVE", "score": 0.8771072626113892 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "I have a card payment that has been pending for some time and would like to know when it is going to go through." }
[ { "label": "NEGATIVE", "score": 0.9390996098518372 }, { "label": "POSITIVE", "score": 0.06090032681822777 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "I wasn't able to use my top up card because the money I put on there wasn't there anymore" }
[ { "label": "NEGATIVE", "score": 0.9996275901794434 }, { "label": "POSITIVE", "score": 0.00037241572863422334 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it." }
[ { "label": "NEGATIVE", "score": 0.9988669157028198 }, { "label": "POSITIVE", "score": 0.0011330884881317616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?" }
[ { "label": "NEGATIVE", "score": 0.999660849571228 }, { "label": "POSITIVE", "score": 0.0003391294158063829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process." }
[ { "label": "NEGATIVE", "score": 0.9506300687789917 }, { "label": "POSITIVE", "score": 0.04936996474862099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "My phone has been lost or stolen" }
[ { "label": "NEGATIVE", "score": 0.9979575872421265 }, { "label": "POSITIVE", "score": 0.0020423925016075373 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "I was charged an extra fee for a card payment. I was unaware of these fees beforehand." }
[ { "label": "NEGATIVE", "score": 0.9971655011177063 }, { "label": "POSITIVE", "score": 0.0028344669844955206 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Can you tell me why my pop-up is still pending?" }
[ { "label": "NEGATIVE", "score": 0.999366819858551 }, { "label": "POSITIVE", "score": 0.000633216230198741 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "Why does a cash withdrawal show as pending?" }
[ { "label": "NEGATIVE", "score": 0.998970627784729 }, { "label": "POSITIVE", "score": 0.0010293266968801618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "Exchange fee help?" }
[ { "label": "NEGATIVE", "score": 0.99739670753479 }, { "label": "POSITIVE", "score": 0.002603259403258562 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!" }
[ { "label": "NEGATIVE", "score": 0.9995359182357788 }, { "label": "POSITIVE", "score": 0.00046408208436332643 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Can you refund my purchase?" }
[ { "label": "NEGATIVE", "score": 0.9950954914093018 }, { "label": "POSITIVE", "score": 0.0049045211635529995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "There is a payment with my card which i definitely did not do." }
[ { "label": "NEGATIVE", "score": 0.9887710213661194 }, { "label": "POSITIVE", "score": 0.0112289534881711 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Do you limit my top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9894940257072449 }, { "label": "POSITIVE", "score": 0.01050589233636856 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "I want to change my account details." }
[ { "label": "NEGATIVE", "score": 0.9994198083877563 }, { "label": "POSITIVE", "score": 0.0005802609375678003 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Can you assist on apple watch top ups?" }
[ { "label": "NEGATIVE", "score": 0.4080350995063782 }, { "label": "POSITIVE", "score": 0.5919649004936218 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "A transfer is pending." }
[ { "label": "NEGATIVE", "score": 0.3091301918029785 }, { "label": "POSITIVE", "score": 0.6908698678016663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card." }
[ { "label": "NEGATIVE", "score": 0.999312162399292 }, { "label": "POSITIVE", "score": 0.0006878967396914959 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments." }
[ { "label": "NEGATIVE", "score": 0.9991070628166199 }, { "label": "POSITIVE", "score": 0.000892941839993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I want to reset my passcode, how can I do that?" }
[ { "label": "NEGATIVE", "score": 0.9996907711029053 }, { "label": "POSITIVE", "score": 0.0003092194383498281 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "Whats the minimum age to have an account" }
[ { "label": "NEGATIVE", "score": 0.6426299810409546 }, { "label": "POSITIVE", "score": 0.35736995935440063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "What exchange rate will I receive?" }
[ { "label": "NEGATIVE", "score": 0.9895787835121155 }, { "label": "POSITIVE", "score": 0.010421214625239372 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "The exchange rate is incorrect for my payment." }
[ { "label": "NEGATIVE", "score": 0.9996236562728882 }, { "label": "POSITIVE", "score": 0.00037636529305018485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?" }
[ { "label": "NEGATIVE", "score": 0.9996705055236816 }, { "label": "POSITIVE", "score": 0.00032954051857814193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "I made a mistake on the last transfer I made, who must I speak with to cancel?" }
[ { "label": "NEGATIVE", "score": 0.9997326731681824 }, { "label": "POSITIVE", "score": 0.00026727604563347995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "Someone else made a Direct Debit transaction on my account" }
[ { "label": "NEGATIVE", "score": 0.9983577132225037 }, { "label": "POSITIVE", "score": 0.001642308197915554 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Why are top-ups being verified?" }
[ { "label": "NEGATIVE", "score": 0.9977878332138062 }, { "label": "POSITIVE", "score": 0.0022121379151940346 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "I lost my card and need a new one, will it cost me?" }
[ { "label": "NEGATIVE", "score": 0.9996601343154907 }, { "label": "POSITIVE", "score": 0.00033988067298196256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "How do I discontinue my account?" }
[ { "label": "NEGATIVE", "score": 0.9990547299385071 }, { "label": "POSITIVE", "score": 0.000945215520914644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "Is it possible to get a real card?" }
[ { "label": "NEGATIVE", "score": 0.9971740245819092 }, { "label": "POSITIVE", "score": 0.0028259174432605505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "I'm confused ass to why my contactless is not working." }
[ { "label": "NEGATIVE", "score": 0.999546229839325 }, { "label": "POSITIVE", "score": 0.0004537078202702105 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
null
{ "text": "Do you have any options to top up with a cheque on my account?" }
[ { "label": "NEGATIVE", "score": 0.998163640499115 }, { "label": "POSITIVE", "score": 0.0018363299313932657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "when will my transfer clear" }
[ { "label": "NEGATIVE", "score": 0.9671757221221924 }, { "label": "POSITIVE", "score": 0.03282425180077553 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Is there a function where I can top-up automatically?" }
[ { "label": "NEGATIVE", "score": 0.9980162382125854 }, { "label": "POSITIVE", "score": 0.0019837748259305954 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "the balance has not changed, but I have deposited some money" }
[ { "label": "NEGATIVE", "score": 0.8813402652740479 }, { "label": "POSITIVE", "score": 0.11865970492362976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "When I was transferring money I was charged extra why?" }
[ { "label": "NEGATIVE", "score": 0.9991820454597473 }, { "label": "POSITIVE", "score": 0.0008179991273209453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I'm waiting for the ID verification to go through still, so is it too soon to use my account?" }
[ { "label": "NEGATIVE", "score": 0.9996069073677063 }, { "label": "POSITIVE", "score": 0.00039313052548095584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Can I top up my balance with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9952741861343384 }, { "label": "POSITIVE", "score": 0.00472579151391983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "Can I reset my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9986351132392883 }, { "label": "POSITIVE", "score": 0.0013649000320583582 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I'm looking in the App and can't find my PIN, where should I look?" }
[ { "label": "NEGATIVE", "score": 0.9996374845504761 }, { "label": "POSITIVE", "score": 0.0003624590754043311 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "I did a bank transfer and my balance isn't current." }
[ { "label": "NEGATIVE", "score": 0.9996912479400635 }, { "label": "POSITIVE", "score": 0.00030879228143021464 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "I am waiting on this refund, hurry up." }
[ { "label": "NEGATIVE", "score": 0.9990696310997009 }, { "label": "POSITIVE", "score": 0.0009303541737608612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Who do I talk to about the ATM swallowing my card?" }
[ { "label": "NEGATIVE", "score": 0.9980717301368713 }, { "label": "POSITIVE", "score": 0.0019282629946246743 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
null
{ "text": "Why has another fee been placed on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9993614554405212 }, { "label": "POSITIVE", "score": 0.0006384988082572818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "When will I receive the cash payment from the check I deposited?" }
[ { "label": "NEGATIVE", "score": 0.9984856247901917 }, { "label": "POSITIVE", "score": 0.0015144416829571128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Was there a way for me to get tracking for that?" }
[ { "label": "NEGATIVE", "score": 0.9995321035385132 }, { "label": "POSITIVE", "score": 0.00046790213673375547 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "I want to top up with my Apple Watch." }
[ { "label": "NEGATIVE", "score": 0.006550345569849014 }, { "label": "POSITIVE", "score": 0.9934496283531189 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?" }
[ { "label": "NEGATIVE", "score": 0.9992595314979553 }, { "label": "POSITIVE", "score": 0.000740429328288883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "I would like to change my address." }
[ { "label": "NEGATIVE", "score": 0.9963789582252502 }, { "label": "POSITIVE", "score": 0.0036210003308951855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?" }
[ { "label": "NEGATIVE", "score": 0.9976255297660828 }, { "label": "POSITIVE", "score": 0.0023744951467961073 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?" }
[ { "label": "NEGATIVE", "score": 0.999071478843689 }, { "label": "POSITIVE", "score": 0.0009284365805797279 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I believe my top up has failed" }
[ { "label": "NEGATIVE", "score": 0.9997770190238953 }, { "label": "POSITIVE", "score": 0.00022298539988696575 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "Has my top-up been cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9995142221450806 }, { "label": "POSITIVE", "score": 0.0004857699095737189 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "Tell me what I should do after my card expires." }
[ { "label": "NEGATIVE", "score": 0.9903528094291687 }, { "label": "POSITIVE", "score": 0.009647260420024395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Tell me how to change my details." }
[ { "label": "NEGATIVE", "score": 0.04468001052737236 }, { "label": "POSITIVE", "score": 0.9553199410438538 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "I think that somebody is utilizing my card without my authorization!" }
[ { "label": "NEGATIVE", "score": 0.9995970129966736 }, { "label": "POSITIVE", "score": 0.0004030296695418656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "Are there any restrictions for the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9985716342926025 }, { "label": "POSITIVE", "score": 0.00142832996789366 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "Why is it necessary to verify the top up?" }
[ { "label": "NEGATIVE", "score": 0.9975456595420837 }, { "label": "POSITIVE", "score": 0.0024542766623198986 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "I bought something and received it, but the payment went back to my account. Is the seller okay?" }
[ { "label": "NEGATIVE", "score": 0.9968473315238953 }, { "label": "POSITIVE", "score": 0.003152655903249979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Do you support direct deposits from my employer?" }
[ { "label": "NEGATIVE", "score": 0.9780305624008179 }, { "label": "POSITIVE", "score": 0.021969497203826904 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "I'm having problems with ID verification" }
[ { "label": "NEGATIVE", "score": 0.999683141708374 }, { "label": "POSITIVE", "score": 0.0003168489784002304 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "I'm having trouble proving my identity" }
[ { "label": "NEGATIVE", "score": 0.9997801184654236 }, { "label": "POSITIVE", "score": 0.0002199066075263545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "My transfer is pending, why?" }
[ { "label": "NEGATIVE", "score": 0.9929511547088623 }, { "label": "POSITIVE", "score": 0.0070489319041371346 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "The money is still in my account even though I already paid -- I don't understand what happened." }
[ { "label": "NEGATIVE", "score": 0.999054491519928 }, { "label": "POSITIVE", "score": 0.0009455488179810345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "I need my card as quick as possible" }
[ { "label": "NEGATIVE", "score": 0.9984214305877686 }, { "label": "POSITIVE", "score": 0.0015785912983119488 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "My account transfer was blocked." }
[ { "label": "NEGATIVE", "score": 0.9996551275253296 }, { "label": "POSITIVE", "score": 0.0003449143550824374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I see a direct debit that I didn't authorize" }
[ { "label": "NEGATIVE", "score": 0.9844927787780762 }, { "label": "POSITIVE", "score": 0.015507237985730171 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null