inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null | search_keywords
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Can you tell me why I haven't received my new card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994810223579407
},
{
"label": "POSITIVE",
"score": 0.0005189527291804552
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null | null |
{
"text": "I cant transfer money into my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9973028898239136
},
{
"label": "POSITIVE",
"score": 0.0026970417238771915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "My source of funds need verification."
} | [
{
"label": "NEGATIVE",
"score": 0.9974591135978699
},
{
"label": "POSITIVE",
"score": 0.00254087639041245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null | null |
{
"text": "I want to transfer money to a beneficiary, but I couldn't."
} | [
{
"label": "NEGATIVE",
"score": 0.9988957643508911
},
{
"label": "POSITIVE",
"score": 0.0011041898978874087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "In which countries does your app work"
} | [
{
"label": "NEGATIVE",
"score": 0.1663682460784912
},
{
"label": "POSITIVE",
"score": 0.8336317539215088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null | null |
{
"text": "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999265730381012
},
{
"label": "POSITIVE",
"score": 0.0007342158351093531
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "What about a auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960048794746399
},
{
"label": "POSITIVE",
"score": 0.003995111677795649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null | null |
{
"text": "Can you walk me through how I can edit some of my personal information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967579245567322
},
{
"label": "POSITIVE",
"score": 0.0032420812640339136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "Help me please, I need to top up cash."
} | [
{
"label": "NEGATIVE",
"score": 0.998731791973114
},
{
"label": "POSITIVE",
"score": 0.001268212217837572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null | null |
{
"text": "What do I need for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987993240356445
},
{
"label": "POSITIVE",
"score": 0.0012007002951577306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "Do you know the reason why my card payment was declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990473389625549
},
{
"label": "POSITIVE",
"score": 0.0009525873465463519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "help me link my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9771099090576172
},
{
"label": "POSITIVE",
"score": 0.022890035063028336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null | null |
{
"text": "Can I reset my PIN if it is blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992631077766418
},
{
"label": "POSITIVE",
"score": 0.0007368292426690459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "Transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9977831244468689
},
{
"label": "POSITIVE",
"score": 0.0022169495932757854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "Why am I unable to withdraw money even though in the past I've done it just fine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936698079109192
},
{
"label": "POSITIVE",
"score": 0.0063301934860646725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "If my PIN number is rejected, how do I solve it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993317723274231
},
{
"label": "POSITIVE",
"score": 0.0006681474624201655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "I did not get the right exchange rate while getting my cash out."
} | [
{
"label": "NEGATIVE",
"score": 0.9998021721839905
},
{
"label": "POSITIVE",
"score": 0.00019788926874753088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "I was needing you to see if the exchange rate is correct from when i got cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9966747760772705
},
{
"label": "POSITIVE",
"score": 0.00332526839338243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "What are the steps to activate the card, as it does not seem to work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991254210472107
},
{
"label": "POSITIVE",
"score": 0.0008745425730012357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "Why cant I transfer to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998421311378479
},
{
"label": "POSITIVE",
"score": 0.0015786588191986084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "My PIN seems to be blocked, help me access it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996954202651978
},
{
"label": "POSITIVE",
"score": 0.00030458453693427145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "I'm going to cancel a purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997324347496033
},
{
"label": "POSITIVE",
"score": 0.00026759455795399845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "Can I use this app to exchange between dollars and pounds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985973238945007
},
{
"label": "POSITIVE",
"score": 0.0014026410644873977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null | null |
{
"text": "Can my teenager have an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968593120574951
},
{
"label": "POSITIVE",
"score": 0.0031406928319483995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null | null |
{
"text": "You promised no fees but now I've got one. What the hell!?"
} | [
{
"label": "NEGATIVE",
"score": 0.992645263671875
},
{
"label": "POSITIVE",
"score": 0.007354767993092537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "I haven't yet received money that I transferred"
} | [
{
"label": "NEGATIVE",
"score": 0.998563826084137
},
{
"label": "POSITIVE",
"score": 0.0014362178044393659
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null | null |
{
"text": "Is my account accessible even though my verification of my identity has not passed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.13905109465122223
},
{
"label": "POSITIVE",
"score": 0.8609489798545837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances."
} | [
{
"label": "NEGATIVE",
"score": 0.9870434403419495
},
{
"label": "POSITIVE",
"score": 0.012956487014889717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "for god sake, just delete my account i am sick of this"
} | [
{
"label": "NEGATIVE",
"score": 0.9997860789299011
},
{
"label": "POSITIVE",
"score": 0.00021391935297288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "What systems do you have in place for my security when using my card for everyday purchases?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981163740158081
},
{
"label": "POSITIVE",
"score": 0.0018835891969501972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null | null |
{
"text": "How much is it to use my US debit or credit card to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994980096817017
},
{
"label": "POSITIVE",
"score": 0.0005019925883971155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "Can I see where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987382292747498
},
{
"label": "POSITIVE",
"score": 0.0012617300963029265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null | null |
{
"text": "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9991579055786133
},
{
"label": "POSITIVE",
"score": 0.0008421294623985887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "I only have one more US credit card, is it accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989386200904846
},
{
"label": "POSITIVE",
"score": 0.0010614307830110192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "Why was I charged an extra fee when doing a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978456497192383
},
{
"label": "POSITIVE",
"score": 0.0021543775219470263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "My transfer was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.997488260269165
},
{
"label": "POSITIVE",
"score": 0.0025116854812949896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "I believe that the rate of exchange for my cash withdrawl is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9994268417358398
},
{
"label": "POSITIVE",
"score": 0.0005732280551455915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "The ATM will not let me get cash, WHY?"
} | [
{
"label": "NEGATIVE",
"score": 0.9880945086479187
},
{
"label": "POSITIVE",
"score": 0.01190556213259697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "My card would not work at a shop."
} | [
{
"label": "NEGATIVE",
"score": 0.9996813535690308
},
{
"label": "POSITIVE",
"score": 0.0003186890680808574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "I bought something while traveling, and the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999716579914093
},
{
"label": "POSITIVE",
"score": 0.0002833409234881401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "make my account go away"
} | [
{
"label": "NEGATIVE",
"score": 0.9969141483306885
},
{
"label": "POSITIVE",
"score": 0.0030858684331178665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "If I can, I would like to get both Mastercard and Visa from you."
} | [
{
"label": "NEGATIVE",
"score": 0.9651866555213928
},
{
"label": "POSITIVE",
"score": 0.034813351929187775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "Can you tell me what i steps i should take since my card was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953303337097168
},
{
"label": "POSITIVE",
"score": 0.0046696593053638935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "Can I get both a Visa and a Mastercard from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9921779036521912
},
{
"label": "POSITIVE",
"score": 0.007822158746421337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "What do I do to Top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909771680831909
},
{
"label": "POSITIVE",
"score": 0.009022794663906097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null | null |
{
"text": "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995861649513245
},
{
"label": "POSITIVE",
"score": 0.0004138710501138121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9991490840911865
},
{
"label": "POSITIVE",
"score": 0.0008508859318681061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949842691421509
},
{
"label": "POSITIVE",
"score": 0.005015721544623375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "Reasons for top up cancellation."
} | [
{
"label": "NEGATIVE",
"score": 0.9989822506904602
},
{
"label": "POSITIVE",
"score": 0.0010176701471209526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "Please explain why my top-up hasn't been processed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985048770904541
},
{
"label": "POSITIVE",
"score": 0.0014951304765418172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "When will my cheque be processed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980700612068176
},
{
"label": "POSITIVE",
"score": 0.001929946825839579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "I was supposed to get a refund but it is not showing up on my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996050000190735
},
{
"label": "POSITIVE",
"score": 0.0003950020472984761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "How much is ok for me to top up with?"
} | [
{
"label": "NEGATIVE",
"score": 0.0005618106806650758
},
{
"label": "POSITIVE",
"score": 0.9994382262229919
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null | null |
{
"text": "How much does it cost for additional cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.999315619468689
},
{
"label": "POSITIVE",
"score": 0.0006844240706413984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "Why are there additional fees for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987925291061401
},
{
"label": "POSITIVE",
"score": 0.0012074117548763752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "If I order a card when does it arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977813363075256
},
{
"label": "POSITIVE",
"score": 0.002218735171481967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9981778860092163
},
{
"label": "POSITIVE",
"score": 0.0018220769707113504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9995262622833252
},
{
"label": "POSITIVE",
"score": 0.0004737558774650097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "How do I know if I will get my card, or if it is lost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997661709785461
},
{
"label": "POSITIVE",
"score": 0.00023379673075396568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null | null |
{
"text": "How long will it take to deliver to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.998897910118103
},
{
"label": "POSITIVE",
"score": 0.001102111884392798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "How do I exchange currencies with this"
} | [
{
"label": "NEGATIVE",
"score": 0.36730048060417175
},
{
"label": "POSITIVE",
"score": 0.6326994895935059
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null | null |
{
"text": "Card refund is not showing up in my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9997060894966125
},
{
"label": "POSITIVE",
"score": 0.00029393588192760944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "What options do I have when topping up a US card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940922856330872
},
{
"label": "POSITIVE",
"score": 0.005907746963202953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "Could you tell me why my top up isn't showing in my wallet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577683914452791
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null | null |
{
"text": "The app says I made a cash withdrawal that I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.9964643716812134
},
{
"label": "POSITIVE",
"score": 0.003535561729222536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "Why isn't my refund showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985305070877075
},
{
"label": "POSITIVE",
"score": 0.0014694681158289313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "How is the current exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.998497724533081
},
{
"label": "POSITIVE",
"score": 0.0015022984007373452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "Where are cards available to order?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990373849868774
},
{
"label": "POSITIVE",
"score": 0.0009625939419493079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null | null |
{
"text": "What's taking my top-up so long?"
} | [
{
"label": "NEGATIVE",
"score": 0.99796462059021
},
{
"label": "POSITIVE",
"score": 0.002035458106547594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "My card is going to expire, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9884013533592224
},
{
"label": "POSITIVE",
"score": 0.011598562821745872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null | null |
{
"text": "A random charge got added to my card"
} | [
{
"label": "NEGATIVE",
"score": 0.985991895198822
},
{
"label": "POSITIVE",
"score": 0.014008077792823315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "I can't get google pay to work right."
} | [
{
"label": "NEGATIVE",
"score": 0.9995495676994324
},
{
"label": "POSITIVE",
"score": 0.00045044420403428376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null | null |
{
"text": "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982298016548157
},
{
"label": "POSITIVE",
"score": 0.0017702617915347219
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two."
} | [
{
"label": "NEGATIVE",
"score": 0.9994705319404602
},
{
"label": "POSITIVE",
"score": 0.0005294287693686783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9996654987335205
},
{
"label": "POSITIVE",
"score": 0.00033453109790571034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997212290763855
},
{
"label": "POSITIVE",
"score": 0.0002787491830531508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "where exactly does money come from"
} | [
{
"label": "NEGATIVE",
"score": 0.9970815777778625
},
{
"label": "POSITIVE",
"score": 0.002918379381299019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null | null |
{
"text": "When I topped up the app has seemed to reverted it."
} | [
{
"label": "NEGATIVE",
"score": 0.9224739074707031
},
{
"label": "POSITIVE",
"score": 0.0775260403752327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "Why can't I get my top up to work in Apple Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982563853263855
},
{
"label": "POSITIVE",
"score": 0.001743657747283578
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null | null |
{
"text": "I think my card payment has been reverted"
} | [
{
"label": "NEGATIVE",
"score": 0.9994878768920898
},
{
"label": "POSITIVE",
"score": 0.0005120431305840611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "I did a payment but the app cancelled it."
} | [
{
"label": "NEGATIVE",
"score": 0.9993407130241394
},
{
"label": "POSITIVE",
"score": 0.0006592749268747866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "How many payments can I make using a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978461265563965
},
{
"label": "POSITIVE",
"score": 0.0021539214067161083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "When I tried to transfer funds to my friend today I was unable to do so, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996639490127563
},
{
"label": "POSITIVE",
"score": 0.00033610069658607244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null | null |
{
"text": "I would like a physical card sent to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9879200458526611
},
{
"label": "POSITIVE",
"score": 0.012079932726919651
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null | null |
{
"text": "How long will a transfer take from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981997013092041
},
{
"label": "POSITIVE",
"score": 0.0018002951983362436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null | null |
{
"text": "Why is there an extra fee charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977332353591919
},
{
"label": "POSITIVE",
"score": 0.0022667990997433662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "Are there any charges for topping up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983652234077454
},
{
"label": "POSITIVE",
"score": 0.0016348196659237146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9995904564857483
},
{
"label": "POSITIVE",
"score": 0.00040951400296762586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "Could I get a mastercard if that's reasonable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991329312324524
},
{
"label": "POSITIVE",
"score": 0.0008671039249747992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "People are using my debit card - help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9926294088363647
},
{
"label": "POSITIVE",
"score": 0.00737058324739337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "I don't want this account anymore, how do I delete it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.0003476821875665337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "What are the disposable cards for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996011853218079
},
{
"label": "POSITIVE",
"score": 0.0003988844691775739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null | null |
{
"text": "I have an outgoing transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.926548421382904
},
{
"label": "POSITIVE",
"score": 0.07345152646303177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null | null |
{
"text": "I was charged twice for a few things this week when I only bought one. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972251653671265
},
{
"label": "POSITIVE",
"score": 0.002774831373244524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "What do I use to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981077909469604
},
{
"label": "POSITIVE",
"score": 0.001892159110866487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "It looks like my card payment was sent back."
} | [
{
"label": "NEGATIVE",
"score": 0.999064028263092
},
{
"label": "POSITIVE",
"score": 0.0009360232506878674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "How do I go forth on holding money in multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952629804611206
},
{
"label": "POSITIVE",
"score": 0.004737041424959898
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null | null |
{
"text": "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993367791175842
},
{
"label": "POSITIVE",
"score": 0.0006632013246417046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "Can you check if my money has reached my account since it is not showing up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993705153465271
},
{
"label": "POSITIVE",
"score": 0.0006294945487752557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null | null |
{
"text": "Where am I able to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990631937980652
},
{
"label": "POSITIVE",
"score": 0.0009367784950882196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |