text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Do you charge extra for topping up with a debit or credit card? | {
"text": "Do you charge extra for topping up with a debit or credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.993931770324707
},
{
"label": "POSITIVE",
"score": 0.006068197079002857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
ATM only gave me $20 instead of $100 | {
"text": "ATM only gave me $20 instead of $100"
} | [
{
"label": "NEGATIVE",
"score": 0.9957958459854126
},
{
"label": "POSITIVE",
"score": 0.004204143770039082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why do you need to check my identity? | {
"text": "Why do you need to check my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012181876227259636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
what are you going to use my identification details for? | {
"text": "what are you going to use my identification details for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984373450279236
},
{
"label": "POSITIVE",
"score": 0.0015626692911610007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
There is a withdrawal on my account that I don't remember initiating. | {
"text": "There is a withdrawal on my account that I don't remember initiating."
} | [
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.0004365151689853519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please? | {
"text": "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9178324937820435
},
{
"label": "POSITIVE",
"score": 0.08216749131679535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I am seeing inside the App a some cash withdrawal that is not mine | {
"text": "I am seeing inside the App a some cash withdrawal that is not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9993481040000916
},
{
"label": "POSITIVE",
"score": 0.0006519283633679152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
what is the word? | {
"text": "what is the word?"
} | [
{
"label": "NEGATIVE",
"score": 0.9916887879371643
},
{
"label": "POSITIVE",
"score": 0.008311206474900246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I go about unlocking a pin? | {
"text": "How do I go about unlocking a pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967393279075623
},
{
"label": "POSITIVE",
"score": 0.003260711906477809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment. | {
"text": "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9994819760322571
},
{
"label": "POSITIVE",
"score": 0.0005181103479117155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My card won't work at all for anything. | {
"text": "My card won't work at all for anything."
} | [
{
"label": "NEGATIVE",
"score": 0.999619722366333
},
{
"label": "POSITIVE",
"score": 0.0003802573774009943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I am trying to complete a transfer but I keep getting an error message. | {
"text": "I am trying to complete a transfer but I keep getting an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.999321699142456
},
{
"label": "POSITIVE",
"score": 0.0006783285061828792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do? | {
"text": "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993171691894531
},
{
"label": "POSITIVE",
"score": 0.000682838901411742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I got a new card and can't find where to link it. | {
"text": "I got a new card and can't find where to link it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995588660240173
},
{
"label": "POSITIVE",
"score": 0.0004411622940097004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Is it possible to give a second card from my account to my daughter? | {
"text": "Is it possible to give a second card from my account to my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.999226450920105
},
{
"label": "POSITIVE",
"score": 0.0007735297549515963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why am I getting double charged for multiple transactions? | {
"text": "Why am I getting double charged for multiple transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.998310923576355
},
{
"label": "POSITIVE",
"score": 0.0016891106497496367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How do I get my cash withdrawal to show? | {
"text": "How do I get my cash withdrawal to show?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994121789932251
},
{
"label": "POSITIVE",
"score": 0.0005877894000150263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
ATM apparently not working? Couldn't access funds in my account? | {
"text": "ATM apparently not working? Couldn't access funds in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999707043170929
},
{
"label": "POSITIVE",
"score": 0.0002928820613306016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Is there an option to top up with a cheque? | {
"text": "Is there an option to top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969383478164673
},
{
"label": "POSITIVE",
"score": 0.003061614464968443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them? | {
"text": "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996589422225952
},
{
"label": "POSITIVE",
"score": 0.0003410070203244686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
When I attempted to make a transfer, it failed. | {
"text": "When I attempted to make a transfer, it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9997199177742004
},
{
"label": "POSITIVE",
"score": 0.00028007503715343773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately. | {
"text": "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9987648725509644
},
{
"label": "POSITIVE",
"score": 0.0012351289624348283
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened? | {
"text": "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989528656005859
},
{
"label": "POSITIVE",
"score": 0.0010470713023096323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
We want to start a college fund for my daughter. | {
"text": "We want to start a college fund for my daughter."
} | [
{
"label": "NEGATIVE",
"score": 0.9903980493545532
},
{
"label": "POSITIVE",
"score": 0.009601985104382038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that. | {
"text": "I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that."
} | [
{
"label": "NEGATIVE",
"score": 0.9995978474617004
},
{
"label": "POSITIVE",
"score": 0.0004021204949822277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
When I made a cash transfer abroad the wrong exchange rate was applied | {
"text": "When I made a cash transfer abroad the wrong exchange rate was applied"
} | [
{
"label": "NEGATIVE",
"score": 0.9988076686859131
},
{
"label": "POSITIVE",
"score": 0.00119237438775599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I was wondering why my payment hasn't gone through yet, its been a while. | {
"text": "I was wondering why my payment hasn't gone through yet, its been a while."
} | [
{
"label": "NEGATIVE",
"score": 0.9979890584945679
},
{
"label": "POSITIVE",
"score": 0.0020109745673835278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
When will my cheque be processed? | {
"text": "When will my cheque be processed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980700612068176
},
{
"label": "POSITIVE",
"score": 0.0019299457781016827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My transaction is showing several times. | {
"text": "My transaction is showing several times."
} | [
{
"label": "NEGATIVE",
"score": 0.9546869397163391
},
{
"label": "POSITIVE",
"score": 0.04531300812959671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Is there a way to link the card i just got? | {
"text": "Is there a way to link the card i just got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988434314727783
},
{
"label": "POSITIVE",
"score": 0.0011565296445041895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why does my top-up get cancelled? | {
"text": "Why does my top-up get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996309280395508
},
{
"label": "POSITIVE",
"score": 0.00036906625609844923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why is the payment on my card still pending? | {
"text": "Why is the payment on my card still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999165415763855
},
{
"label": "POSITIVE",
"score": 0.0008346455870196223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What's up with verifying top-ups? | {
"text": "What's up with verifying top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9860711693763733
},
{
"label": "POSITIVE",
"score": 0.013928885571658611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system? | {
"text": "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997172951698303
},
{
"label": "POSITIVE",
"score": 0.0002827232819981873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
why do i need to verify the top up? | {
"text": "why do i need to verify the top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991750121116638
},
{
"label": "POSITIVE",
"score": 0.0008249414386227727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How many transactions can I do with my disposable card? | {
"text": "How many transactions can I do with my disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986061453819275
},
{
"label": "POSITIVE",
"score": 0.0013938985066488385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I don't understand why I'm being charged for using my card. | {
"text": "I don't understand why I'm being charged for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9993107318878174
},
{
"label": "POSITIVE",
"score": 0.0006892734672874212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I want to know your exchange rates. | {
"text": "I want to know your exchange rates."
} | [
{
"label": "NEGATIVE",
"score": 0.05887835845351219
},
{
"label": "POSITIVE",
"score": 0.9411216974258423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
My recipient hasn't received the money | {
"text": "My recipient hasn't received the money"
} | [
{
"label": "NEGATIVE",
"score": 0.9989572763442993
},
{
"label": "POSITIVE",
"score": 0.0010426630033180118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is it possible to get both a Visa and a Mastercard? | {
"text": "Is it possible to get both a Visa and a Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939708709716797
},
{
"label": "POSITIVE",
"score": 0.006029174663126469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
If my card is going to expire this month, do I need to order a new one? | {
"text": "If my card is going to expire this month, do I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988829493522644
},
{
"label": "POSITIVE",
"score": 0.0011171099031344056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What fiat currencies are supported? | {
"text": "What fiat currencies are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933046698570251
},
{
"label": "POSITIVE",
"score": 0.006695292424410582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What ATMs accept my card? | {
"text": "What ATMs accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949281215667725
},
{
"label": "POSITIVE",
"score": 0.0050718397833406925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
My app statement shows I took out cash from an ATM but I did not. What can I do? | {
"text": "My app statement shows I took out cash from an ATM but I did not. What can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978588223457336
},
{
"label": "POSITIVE",
"score": 0.0021411238703876734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Some cash was missing at ATM. | {
"text": "Some cash was missing at ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9989293217658997
},
{
"label": "POSITIVE",
"score": 0.0010706521570682526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why can I not make a transfer? | {
"text": "Why can I not make a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998736560344696
},
{
"label": "POSITIVE",
"score": 0.001263467245735228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Yesterday my phone was stolen from me :( What do i need to do about it? | {
"text": "Yesterday my phone was stolen from me :( What do i need to do about it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990442395210266
},
{
"label": "POSITIVE",
"score": 0.0009557724697515368
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one? | {
"text": "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980621933937073
},
{
"label": "POSITIVE",
"score": 0.0019377650460228324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Why is my disposable card not working? | {
"text": "Why is my disposable card not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997149109840393
},
{
"label": "POSITIVE",
"score": 0.0002851080207619816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
I paid with my card and ended up being charged a fee. | {
"text": "I paid with my card and ended up being charged a fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9930711388587952
},
{
"label": "POSITIVE",
"score": 0.006928807590156794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why am I being asked to verify my identity? | {
"text": "Why am I being asked to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985490441322327
},
{
"label": "POSITIVE",
"score": 0.0014509118627756834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why was I charged an extra fee from the ATM? | {
"text": "Why was I charged an extra fee from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984952211380005
},
{
"label": "POSITIVE",
"score": 0.0015048047062009573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
When will a cash withdrawal show up? | {
"text": "When will a cash withdrawal show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978092312812805
},
{
"label": "POSITIVE",
"score": 0.0021907694172114134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
how to recover my passcode | {
"text": "how to recover my passcode"
} | [
{
"label": "NEGATIVE",
"score": 0.9971944093704224
},
{
"label": "POSITIVE",
"score": 0.002805562922731042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Who can have access to top up my account? | {
"text": "Who can have access to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982505440711975
},
{
"label": "POSITIVE",
"score": 0.0017494121566414833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why was I charged an extra fee when doing a transfer? | {
"text": "Why was I charged an extra fee when doing a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978456497192383
},
{
"label": "POSITIVE",
"score": 0.0021543805487453938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I need to cancel a transaction on my debit card. | {
"text": "I need to cancel a transaction on my debit card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996874332427979
},
{
"label": "POSITIVE",
"score": 0.00031256338115781546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it? | {
"text": "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950754046440125
},
{
"label": "POSITIVE",
"score": 0.0049245660193264484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why would I need a disposable card? | {
"text": "Why would I need a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994774460792542
},
{
"label": "POSITIVE",
"score": 0.0005225666682235897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Can I reactivate a card? | {
"text": "Can I reactivate a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938672184944153
},
{
"label": "POSITIVE",
"score": 0.006132800132036209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How can I pay for top-ups? | {
"text": "How can I pay for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990060925483704
},
{
"label": "POSITIVE",
"score": 0.0009939024457708001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Where am I able to get my PIN unblocked? | {
"text": "Where am I able to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990631937980652
},
{
"label": "POSITIVE",
"score": 0.0009367780294269323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How can I report that my card was stolen? I made a police report first. | {
"text": "How can I report that my card was stolen? I made a police report first."
} | [
{
"label": "NEGATIVE",
"score": 0.9967262744903564
},
{
"label": "POSITIVE",
"score": 0.0032736717257648706
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How long until the card arrives? | {
"text": "How long until the card arrives?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969809651374817
},
{
"label": "POSITIVE",
"score": 0.003019006922841072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How do I change my card PIN? | {
"text": "How do I change my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990045428276062
},
{
"label": "POSITIVE",
"score": 0.0009954869747161865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
It has been a couple of hours but I do not see my balance updated, can you help? | {
"text": "It has been a couple of hours but I do not see my balance updated, can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992589354515076
},
{
"label": "POSITIVE",
"score": 0.0007410678663291037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What am I supposed to do if the funds haven't show up from a transfer completed this morning? | {
"text": "What am I supposed to do if the funds haven't show up from a transfer completed this morning?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992413520812988
},
{
"label": "POSITIVE",
"score": 0.00075861148070544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can i have the item refunded? | {
"text": "Can i have the item refunded?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990205764770508
},
{
"label": "POSITIVE",
"score": 0.0009794043144211173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How do I top-up automatically? | {
"text": "How do I top-up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9837538599967957
},
{
"label": "POSITIVE",
"score": 0.016246125102043152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How can I cancel my transfer? | {
"text": "How can I cancel my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995954632759094
},
{
"label": "POSITIVE",
"score": 0.00040461032767780125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why does a cash withdrawal show as pending? | {
"text": "Why does a cash withdrawal show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.998970627784729
},
{
"label": "POSITIVE",
"score": 0.0010293262312188745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I asked for a refund but its not here yet | {
"text": "I asked for a refund but its not here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9982284903526306
},
{
"label": "POSITIVE",
"score": 0.0017714661080390215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How come I can't get money at the ATM | {
"text": "How come I can't get money at the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9994484782218933
},
{
"label": "POSITIVE",
"score": 0.000551550299860537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost. | {
"text": "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost."
} | [
{
"label": "NEGATIVE",
"score": 0.9939296245574951
},
{
"label": "POSITIVE",
"score": 0.00607039500027895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I made a bank transfer from my UK account today, but it's not showing. Can you check status? | {
"text": "I made a bank transfer from my UK account today, but it's not showing. Can you check status?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985883831977844
},
{
"label": "POSITIVE",
"score": 0.00141155906021595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why am I being charged a hidden fee? | {
"text": "Why am I being charged a hidden fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970592260360718
},
{
"label": "POSITIVE",
"score": 0.0029408324044197798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My card won't physically work. | {
"text": "My card won't physically work."
} | [
{
"label": "NEGATIVE",
"score": 0.999510645866394
},
{
"label": "POSITIVE",
"score": 0.0004893026780337095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
My transfer is pending, why? | {
"text": "My transfer is pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929510354995728
},
{
"label": "POSITIVE",
"score": 0.007048940751701593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I can still see money in my account after making a payment | {
"text": "I can still see money in my account after making a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9930737018585205
},
{
"label": "POSITIVE",
"score": 0.006926282308995724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why did I only get $20 now the full amount I wanted? | {
"text": "Why did I only get $20 now the full amount I wanted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994379878044128
},
{
"label": "POSITIVE",
"score": 0.0005620527663268149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My card payment wasn't declined | {
"text": "My card payment wasn't declined"
} | [
{
"label": "NEGATIVE",
"score": 0.00953726563602686
},
{
"label": "POSITIVE",
"score": 0.9904627203941345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information? | {
"text": "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975869655609131
},
{
"label": "POSITIVE",
"score": 0.0024130921810865402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Please delete my account immediately. | {
"text": "Please delete my account immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9995707869529724
},
{
"label": "POSITIVE",
"score": 0.0004291703808121383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I checked the app and my balance has not been updated for the cash or cheque deposit. | {
"text": "I checked the app and my balance has not been updated for the cash or cheque deposit."
} | [
{
"label": "NEGATIVE",
"score": 0.9996258020401001
},
{
"label": "POSITIVE",
"score": 0.00037419868749566376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
WHAT IS THE REASON FOR THAT | {
"text": "WHAT IS THE REASON FOR THAT"
} | [
{
"label": "NEGATIVE",
"score": 0.3312128186225891
},
{
"label": "POSITIVE",
"score": 0.6687871813774109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative | {
"text": "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative"
} | [
{
"label": "NEGATIVE",
"score": 0.9993077516555786
},
{
"label": "POSITIVE",
"score": 0.0006922691245563328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What are the countries you have offices in? | {
"text": "What are the countries you have offices in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9236568212509155
},
{
"label": "POSITIVE",
"score": 0.07634320110082626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Can I have a second card issued to another family member? | {
"text": "Can I have a second card issued to another family member?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988040924072266
},
{
"label": "POSITIVE",
"score": 0.0011959107359871268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound. | {
"text": "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound."
} | [
{
"label": "NEGATIVE",
"score": 0.9989957213401794
},
{
"label": "POSITIVE",
"score": 0.0010043168440461159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My card is not able to be activated how do I get it to work? | {
"text": "My card is not able to be activated how do I get it to work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999752938747406
},
{
"label": "POSITIVE",
"score": 0.0002470978652127087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can you deliver the PIN separately? | {
"text": "Can you deliver the PIN separately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9917375445365906
},
{
"label": "POSITIVE",
"score": 0.008262425661087036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
What credit cards do you carry | {
"text": "What credit cards do you carry"
} | [
{
"label": "NEGATIVE",
"score": 0.008469099178910255
},
{
"label": "POSITIVE",
"score": 0.9915308952331543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What's the problem? My card keeps getting declined for top up. I need to know what is going on. | {
"text": "What's the problem? My card keeps getting declined for top up. I need to know what is going on."
} | [
{
"label": "NEGATIVE",
"score": 0.9995099306106567
},
{
"label": "POSITIVE",
"score": 0.0004901238135062158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why did I get charged when getting cash? | {
"text": "Why did I get charged when getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983484745025635
},
{
"label": "POSITIVE",
"score": 0.0016514944145455956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need to exchange a currency - can I do that here? | {
"text": "I need to exchange a currency - can I do that here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994100332260132
},
{
"label": "POSITIVE",
"score": 0.0005899210227653384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Do you only use Visa or do you have Mastercard too? | {
"text": "Do you only use Visa or do you have Mastercard too?"
} | [
{
"label": "NEGATIVE",
"score": 0.9902412295341492
},
{
"label": "POSITIVE",
"score": 0.00975873600691557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I tried activating my plug-in and it didn't piece of work | {
"text": "I tried activating my plug-in and it didn't piece of work"
} | [
{
"label": "NEGATIVE",
"score": 0.9996154308319092
},
{
"label": "POSITIVE",
"score": 0.000384581828257069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why would the app revert my payment? | {
"text": "Why would the app revert my payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.998609185218811
},
{
"label": "POSITIVE",
"score": 0.0013907691463828087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why do you have the identity check | {
"text": "Why do you have the identity check"
} | [
{
"label": "NEGATIVE",
"score": 0.9965373277664185
},
{
"label": "POSITIVE",
"score": 0.003462737426161766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How can I get a disposable virtual card? | {
"text": "How can I get a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995718598365784
},
{
"label": "POSITIVE",
"score": 0.0004281251458451152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |