text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
My account was charged a fee. When did you start charging extra for card payments? | {
"text": "My account was charged a fee. When did you start charging extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.0022873971611261368
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I wanted to top up my account and it doesn't look like it worked | {
"text": "I wanted to top up my account and it doesn't look like it worked"
} | [
{
"label": "NEGATIVE",
"score": 0.9997324347496033
},
{
"label": "POSITIVE",
"score": 0.0002676073054317385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why hasn't arrived yet a transaction I did to my friend? | {
"text": "Why hasn't arrived yet a transaction I did to my friend?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984038472175598
},
{
"label": "POSITIVE",
"score": 0.0015962108736857772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can you tell me what I need for identity validation? | {
"text": "Can you tell me what I need for identity validation?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983128309249878
},
{
"label": "POSITIVE",
"score": 0.0016871399711817503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can I change my PIN without going to a bank branch? | {
"text": "Can I change my PIN without going to a bank branch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974367022514343
},
{
"label": "POSITIVE",
"score": 0.0025633275508880615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What do I do about a debit on my account that I didn't make? | {
"text": "What do I do about a debit on my account that I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980953335762024
},
{
"label": "POSITIVE",
"score": 0.0019046402303501964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do you decide what your exchange rates are? | {
"text": "How do you decide what your exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.998648464679718
},
{
"label": "POSITIVE",
"score": 0.00135152623988688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I would like a virtual card...how do I get one? | {
"text": "I would like a virtual card...how do I get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974604845046997
},
{
"label": "POSITIVE",
"score": 0.0025395406410098076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How can my friends top up my account? | {
"text": "How can my friends top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988180994987488
},
{
"label": "POSITIVE",
"score": 0.0011819303035736084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
My transfer failed to a beneficiary | {
"text": "My transfer failed to a beneficiary"
} | [
{
"label": "NEGATIVE",
"score": 0.9996943473815918
},
{
"label": "POSITIVE",
"score": 0.0003056876885239035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I would like to exchange currencies on the app. How do I do this? | {
"text": "I would like to exchange currencies on the app. How do I do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954978227615356
},
{
"label": "POSITIVE",
"score": 0.004502194933593273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How long do I have to wait for my transaction to be completed? | {
"text": "How long do I have to wait for my transaction to be completed?"
} | [
{
"label": "NEGATIVE",
"score": 0.997793436050415
},
{
"label": "POSITIVE",
"score": 0.0022065623197704554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What are the steps for getting money from a friend? | {
"text": "What are the steps for getting money from a friend?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970019459724426
},
{
"label": "POSITIVE",
"score": 0.00299802515655756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Would it be possible to open up an account for children? | {
"text": "Would it be possible to open up an account for children?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989765882492065
},
{
"label": "POSITIVE",
"score": 0.0010233826469630003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
My transfer hasn't appeared yet | {
"text": "My transfer hasn't appeared yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9936896562576294
},
{
"label": "POSITIVE",
"score": 0.0063103120774030685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My card wants to be topped what do you guys support? | {
"text": "My card wants to be topped what do you guys support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933304190635681
},
{
"label": "POSITIVE",
"score": 0.006669597700238228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How old do you need to be to open an account? | {
"text": "How old do you need to be to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995337724685669
},
{
"label": "POSITIVE",
"score": 0.00046630771248601377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I need to transfer something from China, How long will it take? | {
"text": "I need to transfer something from China, How long will it take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005264334613457322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
After my checque or cash deposit, my balance didn't update. | {
"text": "After my checque or cash deposit, my balance didn't update."
} | [
{
"label": "NEGATIVE",
"score": 0.998416543006897
},
{
"label": "POSITIVE",
"score": 0.001583425677381456
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go? | {
"text": "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997262358665466
},
{
"label": "POSITIVE",
"score": 0.00027373837656341493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Can I use check to deposit? | {
"text": "Can I use check to deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961438179016113
},
{
"label": "POSITIVE",
"score": 0.003856151131913066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual? | {
"text": "Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980658888816833
},
{
"label": "POSITIVE",
"score": 0.0019340621074661613
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I want to start using my card. | {
"text": "I want to start using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9957263469696045
},
{
"label": "POSITIVE",
"score": 0.0042736404575407505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Are currency exchanges free? | {
"text": "Are currency exchanges free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953161478042603
},
{
"label": "POSITIVE",
"score": 0.004683895967900753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Are there any discounts in exchanging currencies frequently? | {
"text": "Are there any discounts in exchanging currencies frequently?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986257553100586
},
{
"label": "POSITIVE",
"score": 0.0013743070885539055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I deposited a cheque, but the balance hasn't changed yet. | {
"text": "I deposited a cheque, but the balance hasn't changed yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9953180551528931
},
{
"label": "POSITIVE",
"score": 0.0046820007264614105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What cards do you offer? | {
"text": "What cards do you offer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9246083498001099
},
{
"label": "POSITIVE",
"score": 0.07539162039756775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
The app is showing a direct debit transaction that I did not perform | {
"text": "The app is showing a direct debit transaction that I did not perform"
} | [
{
"label": "NEGATIVE",
"score": 0.9994516968727112
},
{
"label": "POSITIVE",
"score": 0.0005482612759806216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Could I open an account for children? | {
"text": "Could I open an account for children?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986798167228699
},
{
"label": "POSITIVE",
"score": 0.001320166396908462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
My cash withdrawal was short. | {
"text": "My cash withdrawal was short."
} | [
{
"label": "NEGATIVE",
"score": 0.9991281628608704
},
{
"label": "POSITIVE",
"score": 0.0008718993049114943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Which cards are accepted for topping up? | {
"text": "Which cards are accepted for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9664981961250305
},
{
"label": "POSITIVE",
"score": 0.03350181132555008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How to I close my account? | {
"text": "How to I close my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996359348297119
},
{
"label": "POSITIVE",
"score": 0.0003640817594714463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
On my transfer there was a "decline" message | {
"text": "On my transfer there was a \"decline\" message"
} | [
{
"label": "NEGATIVE",
"score": 0.9990972280502319
},
{
"label": "POSITIVE",
"score": 0.000902738596778363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need to get some Euros for my holiday. Am I able to exchange some of my money? | {
"text": "I need to get some Euros for my holiday. Am I able to exchange some of my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987755417823792
},
{
"label": "POSITIVE",
"score": 0.0012244659010320902
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Do you charge a fee on currency exchange? | {
"text": "Do you charge a fee on currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913791418075562
},
{
"label": "POSITIVE",
"score": 0.008620863780379295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Where is my credit card that was to be mailed? | {
"text": "Where is my credit card that was to be mailed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994219541549683
},
{
"label": "POSITIVE",
"score": 0.000578013714402914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away. | {
"text": "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away."
} | [
{
"label": "NEGATIVE",
"score": 0.9991872906684875
},
{
"label": "POSITIVE",
"score": 0.0008126479806378484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Unable to use my American Express with Apple Pay to top up my account | {
"text": "Unable to use my American Express with Apple Pay to top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9994919300079346
},
{
"label": "POSITIVE",
"score": 0.0005080075934529305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I need to stop a transaction that I made. | {
"text": "I need to stop a transaction that I made."
} | [
{
"label": "NEGATIVE",
"score": 0.9994657635688782
},
{
"label": "POSITIVE",
"score": 0.0005342272343114018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
May I change my PIN? | {
"text": "May I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.998227059841156
},
{
"label": "POSITIVE",
"score": 0.0017729171086102724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I prefer using Mastercard, can I substitute? | {
"text": "I prefer using Mastercard, can I substitute?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963871240615845
},
{
"label": "POSITIVE",
"score": 0.0036128463689237833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What is the max I can top up? | {
"text": "What is the max I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.0024748966097831726
},
{
"label": "POSITIVE",
"score": 0.997525155544281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
my money, where is it coming from? | {
"text": "my money, where is it coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.998665452003479
},
{
"label": "POSITIVE",
"score": 0.0013345483457669616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I had trouble with an incorrect rate being applied when using the ATM with foreign currency. | {
"text": "I had trouble with an incorrect rate being applied when using the ATM with foreign currency."
} | [
{
"label": "NEGATIVE",
"score": 0.9995346069335938
},
{
"label": "POSITIVE",
"score": 0.0004654051153920591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
When I got my cash, the amount was not what it should have been, based on the exchange rate. | {
"text": "When I got my cash, the amount was not what it should have been, based on the exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996942281723022
},
{
"label": "POSITIVE",
"score": 0.00030575235723517835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why do you need so much information about me | {
"text": "Why do you need so much information about me"
} | [
{
"label": "NEGATIVE",
"score": 0.9994367957115173
},
{
"label": "POSITIVE",
"score": 0.0005631670355796814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What process should I use to transfer money into my account? | {
"text": "What process should I use to transfer money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005263726925477386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why is there a fee for doing a transfer? | {
"text": "Why is there a fee for doing a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987917542457581
},
{
"label": "POSITIVE",
"score": 0.0012082273606210947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it? | {
"text": "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990377426147461
},
{
"label": "POSITIVE",
"score": 0.0009622616344131529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
What are the steps to verify identity? | {
"text": "What are the steps to verify identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915960431098938
},
{
"label": "POSITIVE",
"score": 0.00840393640100956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why was I denied the option to transfer money to a selected beneficiary? | {
"text": "Why was I denied the option to transfer money to a selected beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991191029548645
},
{
"label": "POSITIVE",
"score": 0.000880897045135498
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Is my account accessible even though my verification of my identity has not passed yet? | {
"text": "Is my account accessible even though my verification of my identity has not passed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.13905154168605804
},
{
"label": "POSITIVE",
"score": 0.8609484434127808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Using your app, would I be able to exchange between USD and GBP? | {
"text": "Using your app, would I be able to exchange between USD and GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958107471466064
},
{
"label": "POSITIVE",
"score": 0.004189231898635626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Is there a way to revert a transaction? | {
"text": "Is there a way to revert a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992376565933228
},
{
"label": "POSITIVE",
"score": 0.0007623331039212644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Will I be charged for topping up by transfer? | {
"text": "Will I be charged for topping up by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.991081178188324
},
{
"label": "POSITIVE",
"score": 0.008918849751353264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
What are the fees for using transfer to top off my account? | {
"text": "What are the fees for using transfer to top off my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986554384231567
},
{
"label": "POSITIVE",
"score": 0.00134458695538342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I'm interested in getting a card. How does one go about doing that? | {
"text": "I'm interested in getting a card. How does one go about doing that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9550879597663879
},
{
"label": "POSITIVE",
"score": 0.044912099838256836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why does my statement show an extra fee? | {
"text": "Why does my statement show an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983457326889038
},
{
"label": "POSITIVE",
"score": 0.0016542301746085286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
There is a record of payment I never submitted on the app. | {
"text": "There is a record of payment I never submitted on the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9942195415496826
},
{
"label": "POSITIVE",
"score": 0.005780523642897606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My virtual card isn't working. | {
"text": "My virtual card isn't working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997714161872864
},
{
"label": "POSITIVE",
"score": 0.00022864050697535276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
At which locations can I order a card? | {
"text": "At which locations can I order a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957982897758484
},
{
"label": "POSITIVE",
"score": 0.0042017074301838875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I no longer want this can i cancel my purchase? | {
"text": "I no longer want this can i cancel my purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996397495269775
},
{
"label": "POSITIVE",
"score": 0.0003602515789680183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
When will it be delivered to the US? | {
"text": "When will it be delivered to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989268183708191
},
{
"label": "POSITIVE",
"score": 0.0010731043294072151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Why does my account show as pending a cash withdrawal from the ATM that I have already made? | {
"text": "Why does my account show as pending a cash withdrawal from the ATM that I have already made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993888139724731
},
{
"label": "POSITIVE",
"score": 0.0006112075061537325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account! | {
"text": "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996916055679321
},
{
"label": "POSITIVE",
"score": 0.0003084203926846385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I bought something and received it, but the payment went back to my account. Is the seller okay? | {
"text": "I bought something and received it, but the payment went back to my account. Is the seller okay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968473315238953
},
{
"label": "POSITIVE",
"score": 0.0031526556704193354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How can I prove the source of my funds? | {
"text": "How can I prove the source of my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993107318878174
},
{
"label": "POSITIVE",
"score": 0.0006893023964948952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount. | {
"text": "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount."
} | [
{
"label": "NEGATIVE",
"score": 0.9988924860954285
},
{
"label": "POSITIVE",
"score": 0.0011074998183175921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My payment didn't work and the money is in back in my account. | {
"text": "My payment didn't work and the money is in back in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9993656277656555
},
{
"label": "POSITIVE",
"score": 0.0006343905697576702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Are there ATM fees? | {
"text": "Are there ATM fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959936141967773
},
{
"label": "POSITIVE",
"score": 0.004006365779787302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I was not distributed the correct amount of cash that I asked for | {
"text": "I was not distributed the correct amount of cash that I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9997528195381165
},
{
"label": "POSITIVE",
"score": 0.0002471876214258373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How long does it take to recieve my new card? | {
"text": "How long does it take to recieve my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986420273780823
},
{
"label": "POSITIVE",
"score": 0.001357985194772482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What cash machines will let me change my PIN? | {
"text": "What cash machines will let me change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989374279975891
},
{
"label": "POSITIVE",
"score": 0.0010625324212014675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why do we need to verify top-up? | {
"text": "Why do we need to verify top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.999051034450531
},
{
"label": "POSITIVE",
"score": 0.0009490092052146792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
The money disappeared after I topped up my account. | {
"text": "The money disappeared after I topped up my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996966123580933
},
{
"label": "POSITIVE",
"score": 0.00030338269425556064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What is the $1 transaction on my account? | {
"text": "What is the $1 transaction on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980161190032959
},
{
"label": "POSITIVE",
"score": 0.001983824884518981
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How long do I need to wait to see an update after I make a bank transfer? | {
"text": "How long do I need to wait to see an update after I make a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991462230682373
},
{
"label": "POSITIVE",
"score": 0.0008537437533959746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Did a card payment that I made get cancelled? | {
"text": "Did a card payment that I made get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995777010917664
},
{
"label": "POSITIVE",
"score": 0.0004223019059281796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How is this transfer supposed to work? It's not working for me. | {
"text": "How is this transfer supposed to work? It's not working for me."
} | [
{
"label": "NEGATIVE",
"score": 0.9997230172157288
},
{
"label": "POSITIVE",
"score": 0.0002769536804407835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account. | {
"text": "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9787393808364868
},
{
"label": "POSITIVE",
"score": 0.021260660141706467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I goofed up and used the wrong account. Please help. | {
"text": "I goofed up and used the wrong account. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9994115829467773
},
{
"label": "POSITIVE",
"score": 0.0005884677520953119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
need to know if there is a maximum i can top up | {
"text": "need to know if there is a maximum i can top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9734628796577454
},
{
"label": "POSITIVE",
"score": 0.026537170633673668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
When traveling, is it possible for it to add money at specific time intervals? | {
"text": "When traveling, is it possible for it to add money at specific time intervals?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985461235046387
},
{
"label": "POSITIVE",
"score": 0.0014539341209456325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why is verification for my identity needed? | {
"text": "Why is verification for my identity needed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979225993156433
},
{
"label": "POSITIVE",
"score": 0.0020774691365659237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I was charged a fee when I transferred my funds, why? | {
"text": "I was charged a fee when I transferred my funds, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992208480834961
},
{
"label": "POSITIVE",
"score": 0.0007791069219820201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why has my new card still not come? | {
"text": "Why has my new card still not come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991114735603333
},
{
"label": "POSITIVE",
"score": 0.000888474693056196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I inadvertently completed a transaction on a wrong account. | {
"text": "I inadvertently completed a transaction on a wrong account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997051358222961
},
{
"label": "POSITIVE",
"score": 0.00029480643570423126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I noticed the exchange rate for cash withdrawal isn't right. | {
"text": "I noticed the exchange rate for cash withdrawal isn't right."
} | [
{
"label": "NEGATIVE",
"score": 0.9993345141410828
},
{
"label": "POSITIVE",
"score": 0.0006654130411334336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I made a cash withdrawal and it is still listed as a pending transaction. | {
"text": "I made a cash withdrawal and it is still listed as a pending transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.22551484405994415
},
{
"label": "POSITIVE",
"score": 0.7744851112365723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Can someone help me unblock my pin? | {
"text": "Can someone help me unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991193413734436
},
{
"label": "POSITIVE",
"score": 0.0008806074620224535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can I top up? | {
"text": "Can I top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.004380360711365938
},
{
"label": "POSITIVE",
"score": 0.9956195950508118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Can I auto top-up as much as I want? | {
"text": "Can I auto top-up as much as I want?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972514510154724
},
{
"label": "POSITIVE",
"score": 0.002748513361439109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How much am I allowed to top-up? | {
"text": "How much am I allowed to top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970648884773254
},
{
"label": "POSITIVE",
"score": 0.002935119206085801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How do I change the details in my account? | {
"text": "How do I change the details in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992924928665161
},
{
"label": "POSITIVE",
"score": 0.0007075014291331172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently. | {
"text": "I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently."
} | [
{
"label": "NEGATIVE",
"score": 0.990679919719696
},
{
"label": "POSITIVE",
"score": 0.009320098906755447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I've just got married and want to change my name. | {
"text": "I've just got married and want to change my name."
} | [
{
"label": "NEGATIVE",
"score": 0.9611055254936218
},
{
"label": "POSITIVE",
"score": 0.03889445587992668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How do I add cash to my account? | {
"text": "How do I add cash to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978118538856506
},
{
"label": "POSITIVE",
"score": 0.002188197337090969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Am I limited on the amount of disposable cards I can possess? | {
"text": "Am I limited on the amount of disposable cards I can possess?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985951781272888
},
{
"label": "POSITIVE",
"score": 0.0014048516750335693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I already made a transfer and want to cancel it, how do I do that? | {
"text": "I already made a transfer and want to cancel it, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997771382331848
},
{
"label": "POSITIVE",
"score": 0.0002228266530437395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What payment methods are used to top up? | {
"text": "What payment methods are used to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979085922241211
},
{
"label": "POSITIVE",
"score": 0.0020913935732096434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |