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pragmeval

like 3

zero-fare tickets should be compensated by recrediting the passenger with the number of miles used for the journey, plus cash for minor overhead costs.

1unverifiable

before talking about something being too harsh for the airlines, we have to decide what to do about the fact the airlines were all against a passenger bill of right.

1unverifiable

if they didn't want something that would help it's customers, then customers should push for the harshest punishment possible.

1unverifiable

charging extra for all checked bags ultimately causes passenger injuries.

1unverifiable

the proposed rule is wise and good and forbids a despicable practice, but misses the larger issue of passenger safety.

1unverifiable

charging for all checked bags encourages travelers to overload the overhead bins with large, heavy bags.

1unverifiable

passengers are not professional baggage handlers.

1unverifiable

baggage handlers don't hoist bags they can barely lift over passengers' heads.

1unverifiable

passengers do this or pay $20-$40 extra per bag.

2non-experiential

passengers are not as fit as baggage handlers, are not trained at all, and often can not lift their bags into the crowded overhead bins.

1unverifiable

"many need wheels to move their ""carry on"" bags through the airport."

1unverifiable

passengers frequently drop bags on other passengers while loading or unloading the bins,

1unverifiable

these large bags, especially the wheels, hurt when a bag falls on your head.

1unverifiable

please require airlines to allow for some generous weight in checked baggage.

1unverifiable

the old limit of 75 pounds domestic was really nice,

1unverifiable

but even 30 pounds would be more than plenty.

1unverifiable

the passengers hate the baggage charge for many reasons.

1unverifiable

it's not just the sleazy entrapment the proposed rule addresses.

1unverifiable

it is a safety issue and should be regulated as such.

1unverifiable

* yes, there should be uniform tarmac delay deadline to return to gate and allow passengers to exit the plane,

1unverifiable

and it should be 2 hours, not 3 hours.

1unverifiable

because the passenger comfort issue is equally bad on smaller aircraft, or at any airport.

1unverifiable

* making the tarmac contingency plan part of the contract of carriage would be much more good, than bad.

1unverifiable

explicit written commitments are important, and are a competitive issue that passengers may care about in choosing a carrier for repeated trips.

1unverifiable

or too often passengers will be stuck in an aircraft

1unverifiable

because the airport will not provide a gate or other opportunity for passengers to deplane, when the time limit is exceeded.

1unverifiable

* providing for a separate location in an international terminal is appropriate, to allow deplaning without passing through customs.

1unverifiable

it does not seem unduly burdensome, given the length of many international flights and the consequent greater need to provide for passenger comfort during long delays.

1unverifiable

* yes, dot should require that passengers be allowed to deplane for gate delays with door still open, or returns to gate for mechanical or emergency reasons.

1unverifiable

asking passengers to remain in the immediate gate area to listen for boarding announcements, and expecting as passengers to be accountable to do so at the risk of missing our flight if we fail, is also reasonable.

1unverifiable

the costs and operational concerns should be minimal, with all of this kept in mind.

1unverifiable

"when an airline ""bumps"" a passenger it is, in essence, ""buying"" that ticket back from the passenger to sell it to someone else, and then ""purchasing"" a new ticket for the bumped passenger on the next available flight."

1unverifiable

it follows that the airline should pay the prevailing market rate to purchase back the seat in the full flight.

1unverifiable

bumping compensation should apply to all carriers because of the increasing use of regional carriers to serve smaller markets and their no lesser disruptiveness and potential expense to the traveler.

1unverifiable

"passengers may lack check cashing privileges away from their home airport, yet face unplanned and likely elevated expenses after being ""bumped."""

2non-experiential

they should have a mandatory option of cash payment.

1unverifiable

the proposed compensation limits are too low to provide an incentive to the airlines to limit overbooking and may be arbitrarily unfair to certain travelers.

1unverifiable

the wall street journal recently re-proposed a 1977 proposal by the late economist julian simon of an auction that would offer bumped passengers a gradually rising reward for giving up their seat.

2non-experiential

the arguments are rather compelling.

1unverifiable

the airlines will overbook so as to optimize their financial results under any given set of caps,

1unverifiable

so some passengers will still be involuntarily denied boarding on overbooked flights.

1unverifiable

an auction will more accurately price the delay and the sellers will be left with no complaint that it was involuntary.

1unverifiable

an auction would also force the carriers to face the cost of overbooking in customer dissatisfaction and better inform their flight scheduling decisions.

1unverifiable

i recall hearing seats being auctioned by progressive increases in the promised compensation by gate agents,

0experiential

so perhaps those earlier rules should be revisited.

1unverifiable

i support uniform regulations requiring both airlines and ticket agents to disclose all fees online before purchase, for all flights and all carriers.

1unverifiable

regulations should be as uniform as possible and applied uniformly.

1unverifiable

on a flight with american airlines i was with my sister in law that is deadly allergic to peanuts.

0experiential

i asked the flight attendant not to sell peanuts on the flight.

0experiential

she came back with the regulation book explaining that the company policy was not to accommodate her.

0experiential

i did clearly explain that if peanut dust is in the air it will cause her a sever assma attack.

0experiential

they did nothing to help us and did offer to sell peanuts on the flight.

0experiential

my sister in law took benadrel and was very scard for the entire flight.

0experiential

she did get filled up but didn't have an attack.

0experiential

she is very afraid to fly.

0experiential

why don't they just serve snacks that don't have the potential to kill someone!!!!!

1unverifiable

i would support a full ban of peanut products on any airline.

1unverifiable

peanut reactions can be life threatening.

2non-experiential

an individual doesn't have to consume the product to have a life threatening reaction.

1unverifiable

they can have contact or inhalation reactions.

2non-experiential

restricting to certain flights is not enough,

1unverifiable

providing buffer zones is a thoughtful gesture, but from a practical point of view does not work.

1unverifiable

i am a physician , and author on the subject.

0experiential

i have free food allergy online support forums with 3000 members.

0experiential

i would be more than willing to work with you in any way on this decision making process.

1unverifiable

feel free to contact me with any questions you may have.

1unverifiable

here is a link to that study

2non-experiential

as this is my focus in a lot of my research,

0experiential

and i have had much trouble finding examples.

1unverifiable

i also think it should be noted that a lot of airlines do follow some of these rules on their own, and would most likely lose out on a lot of business without adopting such options.

1unverifiable

that being said, if i would like to travel on the cheap, realizing that it could come at a cost of worse customer service, in a lot of situations, i'd be willing to live with poorer service for lower prices.

1unverifiable

and i'm not doing anything this summer,

0experiential

but i have done free market research for different papers and what not for school, and helped a professor with work on f.a. hayek and ayn rand.

0experiential

so, nothing specifically about airlines, but markets and regulations in general, and most of what i have read points to all evidence showing regulations being counter-productive.

2non-experiential

this comment to me shows that we don't need regulation.

1unverifiable

"if people behave the way that bernice does, choosing to no longer fly with an airline that does not provide adequate customer service, these customers ""vote"" with their money saying that this experience needs to be fixed,"

1unverifiable

or else we will take our business elsewhere.

1unverifiable

it really is in the airlines' best interests to serve customers well in order to retain customers and gain a good reputation to get more customers.

1unverifiable

in a competitive industry, being able to separate your company as being better than the rest gives you a huge advantage.

1unverifiable

without government control, businesses can, and will, do whatever they please, no matter how bad it is for their cusomers.

1unverifiable

that's why we need regulations like this!

1unverifiable

i, for one, don't mind seeing tax dollars go for this purpose!

1unverifiable

i believe airlines should be forced to fully reimburse confirmed passengers whenever the airline changes flight schedules after booking.

1unverifiable

i frequently reserve flights up to one year in advance, in order to secure the lowest price and best seat.

0experiential

i do this even though the airline will charge me $150 to change my itinerary for personal reasons once booked.

0experiential

however, the airline frequently change flight schedules for confirmed passengers without compensation, nor consideration of passengers' plans.

2non-experiential

for example, a trip to europe on united airlines has now been changed 7 times by the airline since i confirmed my reservation in december 2009.

0experiential

the resulting changes have added nearly 5 hours to the total trip,

0experiential

plus i'm now required to leave at 3am for the airport ,

0experiential

and i return after midnight, rather than a more reasonable 10:30pm.

0experiential

in addition, united airlines has not offered to waive the change fee, nor provide seats on alternate dates or airline partners.

0experiential

if i'm required to pay exorbitant fees to the airlines to change my original itinerary, due to personal circumstances, then the airlines should also be required to compensate inconvenienced passengers in full and provide satisfactory alternate travel arrangements comparable to the original flight schedule.

1unverifiable

perhaps this would force the airlines to recognize the hardships they create for passengers when schedules are revised after passengers have already received confirmed flights and make related travel arrangements.

1unverifiable

but sadly, too often it is too late then.

1unverifiable

i do not back banning peanuts, but even in doubt, a child would get peanuts, when they can produce proof of no such allergy, if in doubt, give something else.

1unverifiable

a law that prevents harm, does not have to be a blanket law.

1unverifiable

it could be part of a passport.

1unverifiable

aa was supposed to send a confirmation to my e-mail address and did not.

0experiential

after the flight, i now have to jump through hoops to get a copy of the reservation for my use.

0experiential

i needed to call spirit airline directly to get a refund for a paid reservation during their strike instead of having them automatically contact me about refunding my purchase price.

0experiential