Dataset Viewer
Auto-converted to Parquet
tweet_id
int64
567,588,279B
570,310,600B
airline_sentiment
stringclasses
3 values
airline_sentiment_confidence
float64
0.34
1
negativereason
stringclasses
10 values
negativereason_confidence
float64
0
1
⌀
airline
stringclasses
6 values
airline_sentiment_gold
stringclasses
3 values
name
stringlengths
2
19
negativereason_gold
stringclasses
13 values
retweet_count
int64
0
44
text
stringlengths
12
186
tweet_coord
stringlengths
10
28
⌀
tweet_created
stringlengths
25
25
tweet_location
stringlengths
1
34
⌀
user_timezone
stringlengths
3
27
⌀
570,306,133,677,760,500
neutral
1
null
null
Virgin America
null
cairdin
null
0
@VirginAmerica What @dhepburn said.
null
2015-02-24 11:35:52 -0800
null
Eastern Time (US & Canada)
570,301,130,888,122,400
positive
0.3486
null
0
Virgin America
null
jnardino
null
0
@VirginAmerica plus you've added commercials to the experience... tacky.
null
2015-02-24 11:15:59 -0800
null
Pacific Time (US & Canada)
570,301,083,672,813,600
neutral
0.6837
null
null
Virgin America
null
yvonnalynn
null
0
@VirginAmerica I didn't today... Must mean I need to take another trip!
null
2015-02-24 11:15:48 -0800
Lets Play
Central Time (US & Canada)
570,301,031,407,624,200
negative
1
Bad Flight
0.7033
Virgin America
null
jnardino
null
0
@VirginAmerica it's really aggressive to blast obnoxious "entertainment" in your guests' faces & they have little recourse
null
2015-02-24 11:15:36 -0800
null
Pacific Time (US & Canada)
570,300,817,074,462,700
negative
1
Can't Tell
1
Virgin America
null
jnardino
null
0
@VirginAmerica and it's a really big bad thing about it
null
2015-02-24 11:14:45 -0800
null
Pacific Time (US & Canada)
570,300,767,074,181,100
negative
1
Can't Tell
0.6842
Virgin America
null
jnardino
null
0
@VirginAmerica seriously would pay $30 a flight for seats that didn't have this playing. it's really the only bad thing about flying VA
null
2015-02-24 11:14:33 -0800
null
Pacific Time (US & Canada)
570,300,616,901,320,700
positive
0.6745
null
0
Virgin America
null
cjmcginnis
null
0
@VirginAmerica yes, nearly every time I fly VX this “ear worm” won’t go away :)
null
2015-02-24 11:13:57 -0800
San Francisco CA
Pacific Time (US & Canada)
570,300,248,553,349,100
neutral
0.634
null
null
Virgin America
null
pilot
null
0
@VirginAmerica Really missed a prime opportunity for Men Without Hats parody, there. https://t.co/mWpG7grEZP
null
2015-02-24 11:12:29 -0800
Los Angeles
Pacific Time (US & Canada)
570,299,953,286,942,700
positive
0.6559
null
null
Virgin America
null
dhepburn
null
0
@virginamerica Well, I didn't…but NOW I DO! :-D
null
2015-02-24 11:11:19 -0800
San Diego
Pacific Time (US & Canada)
570,295,459,631,263,740
positive
1
null
null
Virgin America
null
YupitsTate
null
0
@VirginAmerica it was amazing, and arrived an hour early. You're too good to me.
null
2015-02-24 10:53:27 -0800
Los Angeles
Eastern Time (US & Canada)
570,294,189,143,031,800
neutral
0.6769
null
0
Virgin America
null
idk_but_youtube
null
0
@VirginAmerica did you know that suicide is the second leading cause of death among teens 10-24
null
2015-02-24 10:48:24 -0800
1/1 loner squad
Eastern Time (US & Canada)
570,289,724,453,216,260
positive
1
null
null
Virgin America
null
HyperCamiLax
null
0
@VirginAmerica I <3 pretty graphics. so much better than minimal iconography. :D
null
2015-02-24 10:30:40 -0800
NYC
America/New_York
570,289,584,061,480,960
positive
1
null
null
Virgin America
null
HyperCamiLax
null
0
@VirginAmerica This is such a great deal! Already thinking about my 2nd trip to @Australia & I haven't even gone on my 1st trip yet! ;p
null
2015-02-24 10:30:06 -0800
NYC
America/New_York
570,287,408,438,120,450
positive
0.6451
null
null
Virgin America
null
mollanderson
null
0
@VirginAmerica @virginmedia I'm flying your #fabulous #Seductive skies again! U take all the #stress away from travel http://t.co/ahlXHhKiyn
null
2015-02-24 10:21:28 -0800
null
Eastern Time (US & Canada)
570,285,904,809,599,000
positive
1
null
null
Virgin America
null
sjespers
null
0
@VirginAmerica Thanks!
null
2015-02-24 10:15:29 -0800
San Francisco, CA
Pacific Time (US & Canada)
570,282,469,121,007,600
negative
0.6842
Late Flight
0.3684
Virgin America
null
smartwatermelon
null
0
@VirginAmerica SFO-PDX schedule is still MIA.
null
2015-02-24 10:01:50 -0800
palo alto, ca
Pacific Time (US & Canada)
570,277,724,385,734,660
positive
1
null
null
Virgin America
null
ItzBrianHunty
null
0
@VirginAmerica So excited for my first cross country flight LAX to MCO I've heard nothing but great things about Virgin America. #29DaysToGo
null
2015-02-24 09:42:59 -0800
west covina
Pacific Time (US & Canada)
570,276,917,301,137,400
negative
1
Bad Flight
1
Virgin America
null
heatherovieda
null
0
@VirginAmerica I flew from NYC to SFO last week and couldn't fully sit in my seat due to two large gentleman on either side of me. HELP!
null
2015-02-24 09:39:46 -0800
this place called NYC
Eastern Time (US & Canada)
570,270,684,619,923,460
positive
1
null
null
Virgin America
null
thebrandiray
null
0
I ❤️ flying @VirginAmerica. ☺️👍
null
2015-02-24 09:15:00 -0800
Somewhere celebrating life.
Atlantic Time (Canada)
570,267,956,648,792,060
positive
1
null
null
Virgin America
null
JNLpierce
null
0
@VirginAmerica you know what would be amazingly awesome? BOS-FLL PLEASE!!!!!!! I want to fly with only you.
null
2015-02-24 09:04:10 -0800
Boston | Waltham
Quito
570,265,883,513,384,960
negative
0.6705
Can't Tell
0.3614
Virgin America
null
MISSGJ
null
0
@VirginAmerica why are your first fares in May over three times more than other carriers when all seats are available to select???
null
2015-02-24 08:55:56 -0800
null
null
570,264,145,116,819,460
positive
1
null
null
Virgin America
null
DT_Les
null
0
@VirginAmerica I love this graphic. http://t.co/UT5GrRwAaA
[40.74804263, -73.99295302]
2015-02-24 08:49:01 -0800
null
null
570,259,420,287,868,900
positive
1
null
null
Virgin America
null
ElvinaBeck
null
0
@VirginAmerica I love the hipster innovation. You are a feel good brand.
null
2015-02-24 08:30:15 -0800
Los Angeles
Pacific Time (US & Canada)
570,258,822,297,579,500
neutral
1
null
null
Virgin America
null
rjlynch21086
null
0
@VirginAmerica will you be making BOS>LAS non stop permanently anytime soon?
null
2015-02-24 08:27:52 -0800
Boston, MA
Eastern Time (US & Canada)
570,256,553,502,068,740
negative
1
Customer Service Issue
0.3557
Virgin America
null
ayeevickiee
null
0
@VirginAmerica you guys messed up my seating.. I reserved seating with my friends and you guys gave my seat away ... 😡 I want free internet
null
2015-02-24 08:18:51 -0800
714
Mountain Time (US & Canada)
570,249,102,404,923,400
negative
1
Customer Service Issue
1
Virgin America
null
Leora13
null
0
@VirginAmerica status match program. I applied and it's been three weeks. Called and emailed with no response.
null
2015-02-24 07:49:15 -0800
null
null
570,239,632,807,370,750
negative
1
Can't Tell
0.6614
Virgin America
null
meredithjlynn
null
0
@VirginAmerica What happened 2 ur vegan food options?! At least say on ur site so i know I won't be able 2 eat anything for next 6 hrs #fail
null
2015-02-24 07:11:37 -0800
null
null
570,217,831,557,677,060
neutral
0.6854
null
null
Virgin America
null
AdamSinger
null
0
@VirginAmerica do you miss me? Don't worry we'll be together very soon.
null
2015-02-24 05:44:59 -0800
San Francisco, CA
Central Time (US & Canada)
570,207,886,493,782,000
negative
1
Bad Flight
1
Virgin America
null
blackjackpro911
null
0
@VirginAmerica amazing to me that we can't get any cold air from the vents. #VX358 #noair #worstflightever #roasted #SFOtoBOS
[42.361016, -71.02000488]
2015-02-24 05:05:28 -0800
San Mateo, CA & Las Vegas, NV
null
570,124,596,180,955,140
neutral
0.615
null
0
Virgin America
null
TenantsUpstairs
null
0
@VirginAmerica LAX to EWR - Middle seat on a red eye. Such a noob maneuver. #sendambien #andchexmix
[33.94540417, -118.4062472]
2015-02-23 23:34:30 -0800
Brooklyn
Atlantic Time (Canada)
570,114,021,854,212,100
negative
1
Flight Booking Problems
1
Virgin America
null
jordanpichler
null
0
@VirginAmerica hi! I just bked a cool birthday trip with you, but i can't add my elevate no. cause i entered my middle name during Flight Booking Problems 😢
null
2015-02-23 22:52:29 -0800
null
Vienna
570,094,701,371,469,800
neutral
1
null
null
Virgin America
null
JCervantezzz
null
0
@VirginAmerica Are the hours of operation for the Club at SFO that are posted online current?
null
2015-02-23 21:35:43 -0800
California, San Francisco
Pacific Time (US & Canada)
570,088,404,156,698,600
negative
1
Customer Service Issue
1
Virgin America
null
Cuschoolie1
null
0
@VirginAmerica help, left expensive headphones on flight 89 IAD to LAX today. Seat 2A. No one answering L&F number at LAX!
[33.94209449, -118.40410103]
2015-02-23 21:10:41 -0800
Washington DC
Quito
570,084,582,780,899,300
negative
1
Customer Service Issue
1
Virgin America
null
amanduhmccarty
null
0
@VirginAmerica awaiting my return phone call, just would prefer to use your online self-service option :(
null
2015-02-23 20:55:30 -0800
null
Pacific Time (US & Canada)
570,076,792,993,611,800
positive
1
null
null
Virgin America
null
NorthTxHomeTeam
null
0
@VirginAmerica this is great news! America could start flights to Hawaii by end of year http://t.co/r8p2Zy3fe4 via @Pacificbiznews
[33.2145038, -96.9321504]
2015-02-23 20:24:33 -0800
Texas
Central Time (US & Canada)
570,051,991,277,342,700
neutral
0.6207
null
null
Virgin America
null
miaerolinea
null
0
Nice RT @VirginAmerica: Vibe with the moodlight from takeoff to touchdown. #MoodlitMonday #ScienceBehindTheExperience http://t.co/Y7O0uNxTQP
null
2015-02-23 18:46:00 -0800
Worldwide
Caracas
570,051,381,534,396,400
positive
1
null
null
Virgin America
null
Nicsplace
null
0
@VirginAmerica Moodlighting is the only way to fly! Best experience EVER! Cool and calming. 💜✈ #MoodlitMonday
null
2015-02-23 18:43:35 -0800
Central Texas
null
570,045,393,565,691,900
positive
1
null
null
Virgin America
null
Nicsplace
null
0
@VirginAmerica @freddieawards Done and done! Best airline around, hands down!
null
2015-02-23 18:19:47 -0800
Central Texas
null
570,038,941,497,192,450
neutral
0.6791
null
0
Virgin America
null
elisha_malulani
null
0
@VirginAmerica when can I book my flight to Hawaii??
null
2015-02-23 17:54:09 -0800
i'm creating a monster
Pacific Time (US & Canada)
570,035,876,845,084,700
negative
1
Customer Service Issue
1
Virgin America
null
DannyDouglass
null
0
@VirginAmerica Your chat support is not working on your site: http://t.co/vhp2GtDWPk
null
2015-02-23 17:41:58 -0800
San Francisco, CA
Pacific Time (US & Canada)
570,033,593,394,667,500
positive
0.6639
null
null
Virgin America
null
jamesferrandini
null
0
@VirginAmerica View of downtown Los Angeles, the Hollywood Sign, and beyond that rain in the mountains! http://t.co/Dw5nf0ibtr
null
2015-02-23 17:32:54 -0800
null
null
570,025,482,344,898,560
negative
0.6688
Flight Booking Problems
0.6688
Virgin America
null
will_lenzenjr
null
0
@VirginAmerica Hey, first time flyer next week - excited! But I'm having a hard time getting my flights added to my Elevate account. Help?
null
2015-02-23 17:00:40 -0800
Iowa City
Central Time (US & Canada)
570,016,304,284,901,400
neutral
1
null
null
Virgin America
null
GottAmanda
null
0
@VirginAmerica plz help me win my bid upgrade for my flight 2/27 LAX--->SEA!!! 🍷👍💺✈️
[34.0219817, -118.38591198]
2015-02-23 16:24:11 -0800
Los Angeles
null
570,015,408,788,414,460
neutral
0.6578
null
0
Virgin America
null
KGervaise
null
0
@VirginAmerica I have an unused ticket but moved to a new city where you don't fly. How can I fly with you before it expires? #travelhelp
null
2015-02-23 16:20:38 -0800
Georgia
Pacific Time (US & Canada)
570,013,523,650,048,000
neutral
1
null
null
Virgin America
null
papamurat
null
0
@VirginAmerica are flights leaving Dallas for Seattle on time Feb 24?
null
2015-02-23 16:13:09 -0800
null
null
570,012,257,549,070,340
positive
1
null
null
Virgin America
null
arieldaie
null
0
@VirginAmerica I'm #elevategold for a good reason: you rock!!
null
2015-02-23 16:08:07 -0800
Los Angeles
null
570,011,341,483,843,600
neutral
0.6799
null
null
Virgin America
null
vacations7
null
0
@VirginAmerica DREAM http://t.co/oA2dRfAoQ2 http://t.co/lWWdAc2kHx
null
2015-02-23 16:04:28 -0800
Turks and caicos
null
570,010,571,707,256,800
positive
1
null
null
Virgin America
null
ChelseaPoe666
null
0
@VirginAmerica wow this just blew my mind
null
2015-02-23 16:01:25 -0800
Oakland via Midwest
Atlantic Time (Canada)
570,010,539,499,393,000
neutral
1
null
null
Virgin America
null
BobGlavinVO
null
0
@VirginAmerica @ladygaga @carrieunderwood After last night #tribute #SoundOfMusic #Oscars2015 @ladygaga! I think @carrieunderwood agree
null
2015-02-23 16:01:17 -0800
New York, NY
Eastern Time (US & Canada)
570,009,713,447,825,400
neutral
0.6436
null
null
Virgin America
null
lisaaiko
null
0
@VirginAmerica @ladygaga @carrieunderwood All were entertaining
null
2015-02-23 15:58:00 -0800
null
null
570,009,035,455,344,640
neutral
0.6764
null
0
Virgin America
null
grantbrowne
null
0
@VirginAmerica Is flight 769 on it's way? Was supposed to take off 30 minutes ago. Website still shows "On Time" not "In Flight". Thanks.
null
2015-02-23 15:55:18 -0800
Worldwide
Central Time (US & Canada)
570,006,886,012,973,060
positive
0.657
null
null
Virgin America
null
joyabsalon
null
0
@VirginAmerica @ladygaga @carrieunderwood Julie Andrews all the way though @ladygaga was very impressive! NO to @Carrieunderwood
null
2015-02-23 15:46:46 -0800
Northern Virginia
Eastern Time (US & Canada)
570,004,391,731,847,200
neutral
1
null
null
Virgin America
null
2v
null
0
@VirginAmerica wish you flew out of Atlanta... Soon?
null
2015-02-23 15:36:51 -0800
Los Angeles / Atlanta
Eastern Time (US & Canada)
570,001,194,900,426,750
neutral
0.7118
null
0
Virgin America
null
KSmithFoundHere
null
0
@VirginAmerica @ladygaga @carrieunderwood Julie Andrews. Hands down.
null
2015-02-23 15:24:09 -0800
null
Atlantic Time (Canada)
570,000,071,644,872,700
neutral
1
null
null
Virgin America
null
papamurat
null
0
@VirginAmerica Will flights be leaving Dallas for LA on February 24th?
null
2015-02-23 15:19:41 -0800
null
null
569,996,412,286,582,800
negative
0.6939
Flight Booking Problems
0.6939
Virgin America
null
murphicus
null
0
@VirginAmerica hi! i'm so excited about your $99 LGA->DAL deal- but i've been trying 2 book since last week & the page never loads. thx!
null
2015-02-23 15:05:09 -0800
new york, new york
Eastern Time (US & Canada)
569,996,245,462,159,360
positive
1
null
null
Virgin America
null
VinnieFerra
null
0
@VirginAmerica you know it. Need it on my spotify stat #guiltypleasures
null
2015-02-23 15:04:29 -0800
brooklyn, Ny
Pacific Time (US & Canada)
569,990,222,609,412,100
positive
0.635
null
null
Virgin America
null
KevinDemsi
null
0
@VirginAmerica @ladygaga @carrieunderwood I'm Lady Gaga!!! She is amazing! 😊
null
2015-02-23 14:40:33 -0800
Bali, Republic of Indonesia
Kuala Lumpur
569,990,163,209,850,900
neutral
0.7007
null
null
Virgin America
null
giffgaffman
null
0
@VirginAmerica @ladygaga @carrieunderwood - Carrie!
null
2015-02-23 14:40:19 -0800
UK, USA.
null
569,989,504,431,317,000
neutral
1
null
null
Virgin America
null
HanlonBrothers
null
0
@VirginAmerica New marketing song? https://t.co/F2LFULCbQ7 let us know what you think?
null
2015-02-23 14:37:42 -0800
Gold Coast, Australia
Brisbane
569,989,321,698,074,600
neutral
1
null
null
Virgin America
null
emilybg78
null
0
@VirginAmerica @ladygaga @carrieunderwood Julie Andrews first but Lady Gaga wow'd me last night. Carrie? Meh.
null
2015-02-23 14:36:58 -0800
Stockton, CA
Arizona
569,989,034,501,500,900
negative
1
Customer Service Issue
1
Virgin America
null
rachie1126
null
0
@VirginAmerica I called a 3-4 weeks ago about adding 3 flights from 2014 to my Elevate...they still haven't shown up...help!
null
2015-02-23 14:35:50 -0800
New York, NY
Eastern Time (US & Canada)
569,987,622,484,848,640
neutral
0.6858
null
null
Virgin America
null
adawson66
null
0
@VirginAmerica @ladygaga @carrieunderwood all are great , but I have to go with #CarrieUnderwood 😍👌
[33.57963333, -117.73024772]
2015-02-23 14:30:13 -0800
null
null
569,986,782,567,071,740
neutral
1
null
null
Virgin America
null
SocialPLC
null
0
@VirginAmerica @LadyGaga @CarrieUnderwood Sorry, Mary Martin had it first!
null
2015-02-23 14:26:53 -0800
Twin Cities, Minn.
Eastern Time (US & Canada)
569,986,348,041,547,800
positive
1
null
null
Virgin America
null
jeffreymace01
null
0
@VirginAmerica @ladygaga @carrieunderwood love all three but you really can't beat the classics!
null
2015-02-23 14:25:09 -0800
null
null
569,982,307,634,794,500
neutral
0.6814
null
0
Virgin America
null
1stcrown
null
0
@VirginAmerica Flight 0736 DAL to DCA 2/24 2:10pm. Tried to check in could not. Status please.
null
2015-02-23 14:09:06 -0800
USA
Central Time (US & Canada)
569,976,620,158,578,700
negative
1
Customer Service Issue
1
Virgin America
null
onerockgypsy
null
0
@VirginAmerica heyyyy guyyyys.. been trying to get through for an hour. can someone call me please? :/
null
2015-02-23 13:46:30 -0800
next city
Pacific Time (US & Canada)
569,973,821,396,152,300
negative
1
Late Flight
0.6789
Virgin America
null
noelduan
null
0
@VirginAmerica Hi, Virgin! I'm on hold for 40-50 minutes -- are there any earlier flights from LA to NYC tonight; earlier than 11:50pm?
null
2015-02-23 13:35:23 -0800
SF ↔ NY
Eastern Time (US & Canada)
569,972,508,499,284,000
positive
0.6922
null
null
Virgin America
null
Travelzoo
null
0
@VirginAmerica Congrats on winning the @Travelzoo award for Best Deals from an Airline (US) http://t.co/kj1iljaebV
null
2015-02-23 13:30:10 -0800
New York, NY
Pacific Time (US & Canada)
569,967,019,958,730,750
negative
1
Lost Luggage
1
Virgin America
null
gianagon
null
0
@VirginAmerica everything was fine until you lost my bag
[40.6413712, -73.78311558]
2015-02-23 13:08:21 -0800
New York + Panama
Eastern Time (US & Canada)
569,961,866,224,652,300
neutral
1
null
null
Virgin America
null
bxchen
null
0
@virginamerica Need to change reservation. Have Virgin credit card. Do I need to modify on phone to waive change fee? Or can I do online?
null
2015-02-23 12:47:52 -0800
San Francisco, CA
Eastern Time (US & Canada)
569,949,891,163,615,200
neutral
0.6492
null
0
Virgin America
null
seimatrun
null
0
@VirginAmerica I emailed your customer service team. Let me know if you need the tracking number.
null
2015-02-23 12:00:17 -0800
Los Angeles
null
569,948,966,873,370,600
neutral
1
null
null
Virgin America
null
jamied7
null
0
@VirginAmerica hi I just booked a flight but need to add baggage, how can I do this?
null
2015-02-23 11:56:37 -0800
London, England
London
569,946,362,126,602,240
negative
1
Flight Attendant Complaints
0.3516
Virgin America
null
seimatrun
null
0
@VirginAmerica your airline is awesome but your lax loft needs to step up its game. $40 for dirty tables and floors? http://t.co/hy0VrfhjHt
null
2015-02-23 11:46:16 -0800
Los Angeles
null
569,942,903,683,813,400
positive
1
null
null
Virgin America
null
mrmichaellay
null
0
@VirginAmerica not worried, it's been a great ride in a new plane with great crew. All airlines should be like this.
[36.08457854, -115.13780136]
2015-02-23 11:32:31 -0800
Floridian from Cincinnati
Eastern Time (US & Canada)
569,941,957,490,774,000
positive
1
null
null
Virgin America
null
TaylorLumsden
null
0
@VirginAmerica awesome. I flew yall Sat morning. Any way we can correct my bill ?
null
2015-02-23 11:28:46 -0800
Dallas, Texas
Mountain Time (US & Canada)
569,940,834,994,401,300
neutral
1
null
null
Virgin America
null
campusmoviefest
null
0
@VirginAmerica Or watch some of the best student films in the country at 35,000 feet! #CMFat35000feet http://t.co/KEK5pDMGiF
null
2015-02-23 11:24:18 -0800
USA
Eastern Time (US & Canada)
569,940,323,746,517,000
neutral
1
null
null
Virgin America
null
TaylorLumsden
null
0
@VirginAmerica first time flying you all. do you have a different rate/policy for media Bags? Thanks
null
2015-02-23 11:22:16 -0800
Dallas, Texas
Mountain Time (US & Canada)
569,935,232,033,366,000
negative
1
Customer Service Issue
1
Virgin America
null
meme_meng
null
0
@VirginAmerica what is going on with customer service? Is there anyway to speak to a human asap? Thank you.
null
2015-02-23 11:02:02 -0800
null
null
569,934,395,865,493,500
neutral
1
null
null
Virgin America
null
kyle_romanoff
null
0
@VirginAmerica what happened to Doom?!
null
2015-02-23 10:58:43 -0800
null
null
569,933,816,963,342,340
negative
1
Customer Service Issue
1
Virgin America
null
GunsNDip
null
0
@VirginAmerica why can't you supp the biz traveler like @SouthwestAir and have customer service like @JetBlue #neverflyvirginforbusiness
null
2015-02-23 10:56:25 -0800
null
Pacific Time (US & Canada)
569,933,777,931,145,200
positive
1
null
null
Virgin America
null
artisticwritr87
null
0
@VirginAmerica I've applied more then once to be a member of the #inflight crew team...Im 100% interested. #flightattendant #dreampath -G
null
2015-02-23 10:56:16 -0800
Seattle, WA
Pacific Time (US & Canada)
569,933,405,506,310,140
negative
0.6792
Late Flight
0.3477
Virgin America
null
arieldaie
null
0
@VirginAmerica you're the best!! Whenever I (begrudgingly) use any other airline I'm delayed and Late Flight :(
null
2015-02-23 10:54:47 -0800
Los Angeles
null
569,933,360,564,342,800
negative
1
Can't Tell
1
Virgin America
null
GunsNDip
null
0
@VirginAmerica I have no interesting flying with you after this. I will Cancelled Flight my next four flights I planned.#neverflyvirginforbusiness
null
2015-02-23 10:54:36 -0800
null
Pacific Time (US & Canada)
569,929,243,146,088,450
negative
1
Can't Tell
1
Virgin America
null
GunsNDip
null
0
@VirginAmerica it was a disappointing experience which will be shared with every business traveler I meet. #neverflyvirgin
null
2015-02-23 10:38:14 -0800
null
Pacific Time (US & Canada)
569,926,998,824,394,750
negative
1
Flight Booking Problems
1
Virgin America
null
jsatk
null
0
@VirginAmerica I’m having trouble adding this flight my wife booked to my Elevate account. Help? http://t.co/pX8hQOKS3R
[0.0, 0.0]
2015-02-23 10:29:19 -0800
Lower Pacific Heights, SF, CA
Pacific Time (US & Canada)
569,923,394,990,420,000
neutral
0.6705
null
0
Virgin America
null
serenaklal
null
0
@VirginAmerica Can't bring up my reservation online using Flight Booking Problems code
null
2015-02-23 10:15:00 -0800
Chicago
Eastern Time (US & Canada)
569,922,008,588,222,460
neutral
1
null
null
Virgin America
null
openambit1
null
0
@VirginAmerica Random Q: what's the distribution of elevate avatars? I bet that kitty has a disproportionate share http://t.co/APtZpuROp4
null
2015-02-23 10:09:30 -0800
null
null
569,920,824,905,306,100
neutral
0.6545
null
0
Virgin America
null
cabowine
null
0
@VirginAmerica I <3 Flying VA But Life happens and I am trying to #change my trip JPERHI Can you help.VA home page will not let me ?
null
2015-02-23 10:04:47 -0800
Los Cabos,Mexico
Arizona
569,919,041,244,147,700
negative
1
Can't Tell
0.6513
Virgin America
null
MaryAnnTaylorT
null
0
@VirginAmerica Why is the site down? When will it be back up?
null
2015-02-23 09:57:42 -0800
New York, NY
Arizona
569,915,941,192,015,900
neutral
1
null
null
Virgin America
null
RamotControl
null
0
@VirginAmerica "You down with RNP?" "Yeah you know me!"
null
2015-02-23 09:45:23 -0800
null
Pacific Time (US & Canada)
569,913,339,427,434,500
neutral
0.6639
null
0
Virgin America
null
losermelon
null
0
@VirginAmerica hi, i did not get points on my elevate account for my most recent flight, how do i add the flight and points to my account?
null
2015-02-23 09:35:03 -0800
null
null
569,911,816,937,033,700
negative
1
Cancelled Flight
1
Virgin America
null
AlisonK33774854
null
0
@VirginAmerica I like the TV and interesting video . Just disappointed in Cancelled Flightled flight when other flights went out to jfk on Saturday .
null
2015-02-23 09:29:00 -0800
null
null
569,911,674,158,731,260
negative
1
Late Flight
1
Virgin America
null
GunsNDip
null
0
@VirginAmerica just landed in LAX, an hour after I should of been here. Your no Late Flight bag check is not business travel friendly #nomorevirgin
null
2015-02-23 09:28:26 -0800
null
Pacific Time (US & Canada)
569,911,218,942,517,250
neutral
0.6765
null
0
Virgin America
null
yazdanagh
null
0
@VirginAmerica why is flight 345 redirected?
null
2015-02-23 09:26:37 -0800
null
null
569,910,981,868,060,700
negative
1
Customer Service Issue
0.6863
Virgin America
null
MerchEngines
null
0
@VirginAmerica Is it me, or is your website down? BTW, your new website isn't a great user experience. Time for another redesign.
null
2015-02-23 09:25:41 -0800
Los Angeles, CA
Arizona
569,909,224,521,642,000
negative
1
Customer Service Issue
0.6771
Virgin America
null
ColorCartel
null
0
@VirginAmerica I can't check in or add a bag. Your website isn't working. I've tried both desktop and mobile http://t.co/AvyqdMpi1Y
null
2015-02-23 09:18:42 -0800
Austin, TX
Mountain Time (US & Canada)
569,907,336,485,019,650
negative
1
Can't Tell
0.659
Virgin America
null
MustBeSpoken
null
0
@VirginAmerica - Let 2 scanned in passengers leave the plane than told someone to remove their bag from 1st class bin? #uncomfortable
null
2015-02-23 09:11:12 -0800
null
null
569,896,805,611,089,900
negative
1
Flight Booking Problems
0.6714
Virgin America
null
mattbunk
null
0
@virginamerica What is your phone number. I can't find who to call about a flight reservation.
null
2015-02-23 08:29:21 -0800
Sterling Heights, MI
Eastern Time (US & Canada)
569,894,449,620,369,400
negative
1
Customer Service Issue
1
Virgin America
null
louisjenny
null
0
@VirginAmerica is anyone doing anything there today? Website is useless and no one is answering the phone.
null
2015-02-23 08:19:59 -0800
Washington DC
Quito