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569,648,584,909,434,900 | neutral | 0.6477 | null | 0 | United | null | Spencerklein | null | 0 | @united ...would be on the next flight to Hayden/steamboat | null | 2015-02-22 16:03:00 -0800 | null | Eastern Time (US & Canada) |
569,648,492,190,179,300 | negative | 0.6327 | Lost Luggage | 0.6327 | United | null | Spencerklein | null | 0 | @united we needed to be at steamboat for a meeting by 3pm so we took a shuttle. The United customer service people said the bag would be on | null | 2015-02-22 16:02:38 -0800 | null | Eastern Time (US & Canada) |
569,647,694,005,870,600 | negative | 1 | Customer Service Issue | 0.6614 | United | null | aminghadersohi | null | 0 | @united, there is no good word for describing how angry and pissed off of a customer you have made me. | null | 2015-02-22 15:59:28 -0800 | San Francisco, CA | null |
569,647,615,194,898,400 | negative | 1 | Customer Service Issue | 0.6966 | United | null | ImagesbyTLP | null | 1 | @united Late Flight 2014 and 2015 are huge step towards decline in service, and your agents, not all, are as arrogant as ever. #UnitedAirlines | null | 2015-02-22 15:59:09 -0800 | earth | Pacific Time (US & Canada) |
569,647,413,285,265,400 | positive | 1 | null | null | United | null | JennyLeeinDC | null | 0 | @united Denver baggage handlers you totally impressed us today. Our lungs barely made the run to connect but our bags had no problem! #DEN | null | 2015-02-22 15:58:21 -0800 | DC | Eastern Time (US & Canada) |
569,647,347,547,955,200 | negative | 1 | Late Flight | 0.6838 | United | null | aminghadersohi | null | 0 | @united flight 3870 to Newark, stuck in the runway. About to miss my connection and they are just sorry for my inconvenience!!!!!! | null | 2015-02-22 15:58:05 -0800 | San Francisco, CA | null |
569,647,174,277,042,200 | negative | 1 | Late Flight | 0.6316 | United | null | jtromano | null | 0 | @united false. | null | 2015-02-22 15:57:24 -0800 | STL | Central Time (US & Canada) |
569,646,538,814,824,450 | negative | 1 | Customer Service Issue | 0.3502 | United | null | aminghadersohi | null | 0 | @united sitting on the runway in Newark, they won't let the plane to a gate. My connection boards in 1 minute. @united hates us all. | null | 2015-02-22 15:54:53 -0800 | San Francisco, CA | null |
569,646,535,215,939,600 | positive | 1 | null | null | United | null | JetSetterJD | null | 0 | @united thanks, it was my first time in a United lounge and felt welcomed. | null | 2015-02-22 15:54:52 -0800 | null | Pacific Time (US & Canada) |
569,646,446,586,171,400 | negative | 1 | Customer Service Issue | 0.6657 | United | null | reccewife | null | 0 | .@united all other ANA ticket holders get to use the lounge, too. But not us. Because United booked us. #grumpykim | null | 2015-02-22 15:54:31 -0800 | Kingston, Canada | Mountain Time (US & Canada) |
569,646,005,315,973,100 | neutral | 1 | null | null | United | null | TSAmedia_RossF | null | 0 | @united Good evening, UA. Can you assist with an issue via DM? | null | 2015-02-22 15:52:45 -0800 | Washington, D.C. | Eastern Time (US & Canada) |
569,645,582,387,556,350 | negative | 1 | Late Flight | 1 | United | null | Meatus_prime | null | 0 | @united Never had a flight delayed an hour due to an unbalanced load. And more delays at @flyLAXairport. Great job idiots. | null | 2015-02-22 15:51:05 -0800 | null | Pacific Time (US & Canada) |
569,645,368,075,554,800 | negative | 1 | Can't Tell | 0.6879 | United | null | ImagesbyTLP | null | 0 | @united 100. % failure in 2015 #UnitedAirlines | null | 2015-02-22 15:50:13 -0800 | earth | Pacific Time (US & Canada) |
569,645,065,792,069,600 | positive | 0.66 | null | null | United | null | SmashMastr | null | 0 | @united can Cancelled Flight my flight anytime if this is where they keep me for the night.. http://t.co/avRTOWTyzk | [41.92992293, -87.66944213] | 2015-02-22 15:49:01 -0800 | Chicago | null |
569,645,048,696,053,760 | negative | 1 | Late Flight | 0.6522 | United | null | ImagesbyTLP | null | 0 | @united you guys suck, 2 1/2 delay to get out of ers and didn't even have curtesy to let me know, #UnitedAirlines | null | 2015-02-22 15:48:57 -0800 | earth | Pacific Time (US & Canada) |
569,644,957,188,939,800 | negative | 1 | Flight Attendant Complaints | 1 | United | null | michaelvandijk1 | null | 0 | @united Unfortunately had a bad experience flying with you on Saturday. Inpolite crew, bad delays. | null | 2015-02-22 15:48:35 -0800 | Nederland | Amsterdam |
569,644,171,331,538,940 | negative | 1 | Bad Flight | 0.3556 | United | null | mamijeanna | null | 0 | @united seriously? 45 min on the plane at bhm and now 30 min in baggage and still no bags? #worstairlineever | null | 2015-02-22 15:45:28 -0800 | null | null |
569,643,671,198,572,540 | positive | 0.6893 | null | 0 | United | null | __XT | null | 0 | @united thanks for updating me about the 1+ hour delay the exact second I got to ATL. 🙅🙅🙅 | null | 2015-02-22 15:43:29 -0800 | null | Eastern Time (US & Canada) |
569,642,899,828,133,900 | negative | 0.6633 | Flight Booking Problems | 0.3634 | United | null | reccewife | null | 0 | @united but we are on All Nippon now (booked by United to replace the one we missed). | null | 2015-02-22 15:40:25 -0800 | Kingston, Canada | Mountain Time (US & Canada) |
569,642,078,990,258,200 | negative | 0.6703 | Can't Tell | 0.3626 | United | null | kaf_silva | null | 0 | @united what is this subtlety gate changes? Are you kidding with me? | null | 2015-02-22 15:37:09 -0800 | null | null |
569,642,063,005,753,340 | negative | 1 | Flight Attendant Complaints | 1 | United | null | FlyRightSeat10 | null | 0 | @united been good 15yr "friendly skies" relationship. 2day agent told me I'm "only Canadian" and thus not good enough for military preboard | null | 2015-02-22 15:37:05 -0800 | Canada | Eastern Time (US & Canada) |
569,641,805,073,031,200 | negative | 0.6966 | Customer Service Issue | 0.3596 | United | null | DanVidayo | null | 0 | @united yes was trying to upgrade my seat. Now there are no available spots | null | 2015-02-22 15:36:04 -0800 | Earth | Indiana (East) |
569,641,735,086,858,240 | negative | 0.6934 | Can't Tell | 0.352 | United | null | rikrik__ | null | 0 | “@united: @rikrik__ What made you come to this? Can we help you with anything? ^JP” inconvience* | null | 2015-02-22 15:35:47 -0800 | Saint Louis | Central Time (US & Canada) |
569,641,686,101,585,900 | neutral | 1 | null | null | United | null | rikrik__ | null | 0 | “@united: @rikrik__ What made you come to this? Can we help you with anything? ^JP” free tickets , for the i convince . | null | 2015-02-22 15:35:36 -0800 | Saint Louis | Central Time (US & Canada) |
569,641,615,721,140,200 | negative | 1 | Customer Service Issue | 1 | United | null | rikrik__ | null | 0 | “@united: @rikrik__ What made you come to this? Can we help you with anything? ^JP” the service just hasn't been great. | null | 2015-02-22 15:35:19 -0800 | Saint Louis | Central Time (US & Canada) |
569,641,607,584,206,850 | negative | 1 | Can't Tell | 0.6533 | United | null | tunkuv | null | 0 | .@united I think not. I'm not flying you again, if I can help it. | null | 2015-02-22 15:35:17 -0800 | New York | Eastern Time (US & Canada) |
569,641,346,316,640,260 | positive | 1 | null | null | United | null | DJTouf | null | 0 | @united Resolved. Over hour of work on ground & somehow the system reset itself during takeoff. I appreciate the quick response/service. | [41.97890473, -87.91027352] | 2015-02-22 15:34:15 -0800 | Buffalo, NY | null |
569,641,326,536,462,340 | negative | 1 | Bad Flight | 0.3697 | United | null | BeyondStatusQuo | null | 0 | @united always a fucken nightmare with your airline. #fail #lazy #alwaysLate Flight #worstairlineever | null | 2015-02-22 15:34:10 -0800 | Los Angeles | Pacific Time (US & Canada) |
569,641,319,712,170,000 | negative | 0.3608 | Flight Attendant Complaints | 0.3608 | United | null | reccewife | null | 0 | @united we were told when we checked in, as soon as we were allowed to, that there are no other seats available on the plane except middle. | null | 2015-02-22 15:34:08 -0800 | Kingston, Canada | Mountain Time (US & Canada) |
569,641,234,769,309,700 | negative | 1 | Bad Flight | 0.6297 | United | null | Juliaweinerman | null | 0 | @united EVERYTIME I fly UR airline I hate you even more ! Thanks for the terrible service on flight 1071 | null | 2015-02-22 15:33:48 -0800 | null | null |
569,641,125,243,301,900 | negative | 1 | Flight Booking Problems | 1 | United | null | davedittrich | null | 0 | .@united Really? Was bumped down from Gold status, asked to pay $$ to keep it, and get fewer miles... How is that worth it? | null | 2015-02-22 15:33:22 -0800 | null | Pacific Time (US & Canada) |
569,640,998,491,578,400 | negative | 1 | Can't Tell | 1 | United | null | BeyondStatusQuo | null | 1 | @united you always surprise me with the awfulness of your airline. You guys suck. #worst | null | 2015-02-22 15:32:52 -0800 | Los Angeles | Pacific Time (US & Canada) |
569,640,163,393,073,150 | negative | 1 | Can't Tell | 0.6596 | United | null | DRVerges | null | 0 | @united that I would get on early enough to not have to green tag. but no go. if not for Otis I would be still sitting at ORD | null | 2015-02-22 15:29:33 -0800 | Chicago | Central Time (US & Canada) |
569,640,141,989,552,100 | positive | 1 | null | null | United | null | rhettmcpeake | null | 0 | @united and to add to my earlier tweet. This was my daughters 5th Bday present. Thank you for the hard work and making it happen. | null | 2015-02-22 15:29:27 -0800 | Pittsburgh | null |
569,639,854,277,066,750 | positive | 0.6599 | null | null | United | null | DRVerges | null | 0 | @united you have a guy named Otis at ORD that knows what #customerservice is. he was able to get my bag to me. I upgraded just to be sure | null | 2015-02-22 15:28:19 -0800 | Chicago | Central Time (US & Canada) |
569,639,823,734,128,640 | negative | 0.6721 | Can't Tell | 0.3361 | United | null | JessLisaM | null | 0 | @united @lpdstock tweet bots obviously don't get sarcasm, making computers more and more like real people. | null | 2015-02-22 15:28:12 -0800 | null | Central Time (US & Canada) |
569,639,780,276,953,100 | positive | 0.7068 | null | 0 | United | null | rhettmcpeake | null | 0 | @united you all do a wonderful job today. Got my wife, daughter, and myself from PGH to Orlando after out flight was delayed luggage and all | null | 2015-02-22 15:28:01 -0800 | Pittsburgh | null |
569,639,640,170,254,340 | negative | 1 | Customer Service Issue | 1 | United | null | baj2081 | null | 0 | @united customer service what's That??? | null | 2015-02-22 15:27:28 -0800 | null | null |
569,639,294,152,806,400 | negative | 1 | Customer Service Issue | 0.672 | United | null | immersiveg | null | 1 | @united -- overFlight Booking Problems planes, Departing delayed, Returning for 'more quick fixes' & breaking out attitudy-customer service? #worstairline | null | 2015-02-22 15:26:05 -0800 | Los Angeles | Pacific Time (US & Canada) |
569,639,288,649,883,650 | neutral | 1 | null | null | United | null | FAiRChicago | null | 0 | @united @jeffsmisek @RobertFor39 @Fioretti2ndWard @garcia4chicago
FAA invest near miss on O'Hare runway last wk:http://t.co/jVJ73ZZa4A | [41.9763291, -87.73856403] | 2015-02-22 15:26:04 -0800 | Chicago, IL | null |
569,638,675,170,132,000 | negative | 1 | Customer Service Issue | 0.3609 | United | null | cslhilo | null | 0 | @united Pay for a cab back to the airport to show baggage dept. my wet shirts and suit is not a viable option. 2nd time this has happened!! | null | 2015-02-22 15:23:38 -0800 | Hilo, HI | Hawaii |
569,638,419,384,528,900 | negative | 1 | Can't Tell | 0.3384 | United | null | ericaswerdlow | null | 1 | @united that's what you have said for years, you are losing customers!!!!!! | null | 2015-02-22 15:22:37 -0800 | Chicago | Central Time (US & Canada) |
569,638,013,287,862,300 | neutral | 1 | null | null | United | null | ChrisOneputt91 | null | 0 | @united I am UA elite Gold and have a UA Chase pres. plus credit card. How many EQM's do I need to get Platinum Elite! | null | 2015-02-22 15:21:00 -0800 | null | null |
569,637,373,853,745,150 | negative | 1 | Customer Service Issue | 1 | United | null | FernHeinig18 | null | 1 | @united. Once again your lack of customer centricity us astounding | null | 2015-02-22 15:18:27 -0800 | null | null |
569,637,147,067,551,740 | negative | 0.6484 | Cancelled Flight | 0.6484 | United | null | mgmcg16 | null | 0 | @united now this http://t.co/uygeW2Nosr | null | 2015-02-22 15:17:33 -0800 | null | null |
569,636,929,165,242,400 | negative | 1 | Customer Service Issue | 1 | United | null | erikmkeith | null | 0 | @united Would be nice if @staralliance partner tickets that don't provide full PQM credit are more obvious before purchase. Lost 1,200 miles | null | 2015-02-22 15:16:41 -0800 | Leesburg, VA, USA | Quito |
569,636,454,869,151,740 | positive | 0.3558 | null | 0 | United | null | CDNTravelGuy | null | 0 | @united nope. Even better there were 4 seats. And due to W&B first to raise hands got to move up. I wasn't fast enough. | null | 2015-02-22 15:14:48 -0800 | Toronto Area | Eastern Time (US & Canada) |
569,636,013,443,719,200 | negative | 1 | Late Flight | 0.6907 | United | null | DruskinMichael | null | 0 | @united now maintenance issues with flight 5639 and more issues with passengers that will miss connections needing to get off | null | 2015-02-22 15:13:03 -0800 | null | null |
569,635,707,746,160,640 | positive | 0.6735 | null | null | United | null | koploperfan1992 | null | 0 | @united look at this beauty 😉 dc-10 united airlines 😉 Hope you like this beauty 😉 http://t.co/NS1aCFqCdQ | [51.3228191, 5.3576225] | 2015-02-22 15:11:50 -0800 | Winterfell | null |
569,635,623,348,215,800 | negative | 1 | Bad Flight | 1 | United | null | djflacoflash | null | 1 | @united seriously what's with the slow #wifi on this flight! If the speed was going to change for the worse then the price shouldn't go up! | null | 2015-02-22 15:11:30 -0800 | Everywhere | null |
569,635,389,289,459,700 | negative | 1 | Can't Tell | 0.3684 | United | null | gtotheoff | null | 1 | . @united 5 hours, 3 gates, and 3 planes Late Flightr still not an update, explanation, or apology to be had. #WorstAirlineEver #UnitedAirlines | null | 2015-02-22 15:10:34 -0800 | null | Central Time (US & Canada) |
569,635,090,214,449,150 | negative | 1 | Flight Attendant Complaints | 0.6631 | United | null | mathardin | null | 0 | @united your gate attendant had some snobby remarks, your customer service is like playing poker with my sisters kids! | null | 2015-02-22 15:09:23 -0800 | Corpus Christi | null |
569,635,077,623,148,540 | negative | 1 | Flight Attendant Complaints | 0.3626 | United | null | kannanlakshmi | null | 0 | @united Poor cabin luggage service on UA1266 to BOS, I was forced to check in even when there was empty space for bags in the overhead! | null | 2015-02-22 15:09:20 -0800 | Cambridge, MA | Eastern Time (US & Canada) |
569,634,833,917,452,300 | neutral | 0.6925 | null | 0 | United | null | D_WaYnE_01 | null | 0 | @united when I click that link it wants my flight info. I haven't booked a flight yet. I read you waive fees for military, it this true? | null | 2015-02-22 15:08:22 -0800 | null | null |
569,634,748,177,514,500 | negative | 1 | Lost Luggage | 1 | United | null | jprice9227 | null | 0 | @united no, we still have not heard anything from anyone at @united or the @ErieAirport | null | 2015-02-22 15:08:01 -0800 | null | null |
569,634,385,823,182,850 | negative | 1 | Flight Booking Problems | 1 | United | null | onemanvariety | null | 0 | @united every time I search a flight your site logs me out and gives error message. About to book on a different airline and Cancelled Flight my card. | null | 2015-02-22 15:06:35 -0800 | driving, probably | Quito |
569,634,350,930,636,800 | negative | 1 | Cancelled Flight | 1 | United | null | Spencerklein | null | 0 | @united so the last seg of my flight from Denver (DEN) to hayden/steamboat (HDN) for 8am got Cancelled Flightled and I need help finding my luggage | null | 2015-02-22 15:06:27 -0800 | null | Eastern Time (US & Canada) |
569,634,229,627,297,800 | negative | 1 | Late Flight | 0.6997 | United | null | YelpPittsburgh | null | 0 | @united 8 hours Late Flightr and I'm siting on another plane waiting to leave. I think a credit is in order for this terrible service! | null | 2015-02-22 15:05:58 -0800 | Pittsburgh, PA | Quito |
569,633,545,737,490,400 | neutral | 0.6967 | null | 0 | United | null | TheFireTracker2 | null | 0 | @united I'll let you know week after next when I do another coast-coast RT again. | null | 2015-02-22 15:03:15 -0800 | Global- Mostly Silicon Valley | Pacific Time (US & Canada) |
569,632,550,873,915,400 | negative | 1 | Lost Luggage | 0.6526 | United | null | bfunai | null | 0 | @united We waited 40 min for our bags after a 45 min flight #nomorecheckedbags | null | 2015-02-22 14:59:18 -0800 | Chicago, Illinois | Central Time (US & Canada) |
569,632,420,468,625,400 | negative | 0.6524 | Bad Flight | 0.356 | United | null | LisaAkey | null | 0 | @united now let there also pls be in-flight live TV on UA469 DEN-EWR so I can watch the #Oscars ?? | [43.56768225, -116.22061173] | 2015-02-22 14:58:46 -0800 | ÜT: 41.88849,-87.6282 | null |
569,632,200,913,604,600 | negative | 0.6737 | Cancelled Flight | 0.6737 | United | null | Fly_Shreveport | null | 0 | @United has Cancelled Flighted 1 arrival into SHV tonight & the 1st departure flight on Mon, Feb 23rd. Check with your airline for flight status. | null | 2015-02-22 14:57:54 -0800 | Shreveport, Louisiana | Central Time (US & Canada) |
569,631,508,379,664,400 | positive | 1 | null | null | United | null | DrupalRuth | null | 0 | @united it was such a lovely part of this long day - attendants on UA5168 (most) /UA795 were beyond exceptional today. #GiveThoseLadiesRaise | [38.95201335, -77.44443882] | 2015-02-22 14:55:09 -0800 | Portland, Zurich, Richmond | Pacific Time (US & Canada) |
569,631,350,304,731,140 | neutral | 0.6694 | null | null | United | null | wfmayo | null | 0 | @united 4 open seats in 1st class on UA 2065. Way to honor your upgrade policy for freq flyers and/or honor an employee with an upgrade. | null | 2015-02-22 14:54:31 -0800 | Vienna, VA | Eastern Time (US & Canada) |
569,631,041,356,320,800 | positive | 0.6697 | null | null | United | null | scottdraeger | null | 0 | @united I trust you enough to put my coat in my checked bag! | null | 2015-02-22 14:53:18 -0800 | Chicagoland | Central Time (US & Canada) |
569,631,027,385,245,700 | negative | 1 | Lost Luggage | 1 | United | null | liveitup09 | null | 1 | @united yes I have & they're unsure when it would come.This has never happened on any airline and my first time with @united #disappointed | null | 2015-02-22 14:53:14 -0800 | null | Atlantic Time (Canada) |
569,630,987,858,133,000 | negative | 1 | Bad Flight | 0.3371 | United | null | anuaimi | null | 0 | @united of course. But interesting how United doesn't seem to have a good sense on what's happening with flight | null | 2015-02-22 14:53:05 -0800 | Toronto | Eastern Time (US & Canada) |
569,630,959,718,551,550 | negative | 1 | Flight Booking Problems | 0.6658 | United | null | gtotheoff | null | 0 | @united pushing five hours and my time is worth nothing to you. reFlight Booking Problems not an option unfortunately. | null | 2015-02-22 14:52:58 -0800 | null | Central Time (US & Canada) |
569,630,837,538,361,340 | positive | 0.6775 | null | null | United | null | achoifitz | null | 0 | @united finally made it to rep, who solved my problem. | null | 2015-02-22 14:52:29 -0800 | Europe - America | Central Time (US & Canada) |
569,630,050,972,143,600 | negative | 1 | Can't Tell | 0.6333 | United | null | danny_9_9 | null | 0 | @united you guys are complete ass | null | 2015-02-22 14:49:22 -0800 | null | null |
569,629,990,129,520,640 | positive | 1 | null | null | United | null | LisaAkey | null | 0 | @united thanks gate agent extraordinaire Seau Fong for helping me get re-booked out of Boise and (hopefully) home to NYC sometime tonight! | [43.56764134, -116.22089932] | 2015-02-22 14:49:07 -0800 | ÜT: 41.88849,-87.6282 | null |
569,629,819,559,747,600 | negative | 1 | Customer Service Issue | 1 | United | null | kenny_khoo | null | 0 | @united why are your agents working so slowly to rebook people who are on #UA1481. We have all wasted an entire day at STT. | [0.0, 0.0] | 2015-02-22 14:48:26 -0800 | London, ON | Quito |
569,629,692,661,268,500 | positive | 1 | null | null | United | null | jakejrssherry | null | 0 | @united Thank y'all for being an amazing airline who knows how to treat their customers. you guys rock! | null | 2015-02-22 14:47:56 -0800 | null | Atlantic Time (Canada) |
569,629,228,225,859,600 | neutral | 0.6489 | null | 0 | United | null | thefarb | null | 0 | @united you friend's flt from ase to Denver is Cancelled Flightled for tomorrow. Can you help with rebook? | null | 2015-02-22 14:46:05 -0800 | ÜT: 39.39339,-76.762595 | Eastern Time (US & Canada) |
569,629,019,412,557,800 | negative | 1 | Bad Flight | 0.708 | United | null | RichGoldstein | null | 0 | @united - Plane came in with broken seat. Rather than fix it they put a broken sign on it and separated me from my kids. | null | 2015-02-22 14:45:16 -0800 | New York | null |
569,628,591,475,925,000 | negative | 1 | Late Flight | 1 | United | null | kaobrien812 | null | 0 | @united worst flying experience ever and they tried to blame it on ATC?! I watched them load bags for 30min after boarding 45min Late Flight | null | 2015-02-22 14:43:34 -0800 | Medford, MA | null |
569,628,499,549,548,540 | neutral | 0.6733 | null | null | United | null | joelrwilliams1 | null | 0 | @united used to (still do?) let you listen to flight radio...I often did...interesting to me #TCMParty #CE3K #31DaysOfOscar | null | 2015-02-22 14:43:12 -0800 | Greensboro, NC | Eastern Time (US & Canada) |
569,627,778,892,443,650 | positive | 0.7142 | null | null | United | null | jesuisJOse | null | 0 | @united went to Customer Service kiosk and they were able to help out! Still thanks for following up! | null | 2015-02-22 14:40:20 -0800 | New York | Chicago | Eastern Time (US & Canada) |
569,627,490,672,517,100 | negative | 1 | Cancelled Flight | 0.6337 | United | null | tyguybye | null | 0 | @united have you read your own same day travel change policy? | null | 2015-02-22 14:39:11 -0800 | null | null |
569,627,005,852,917,760 | negative | 1 | Bad Flight | 0.6211 | United | null | RPun | null | 0 | @united your b737-800w literally the smallest seats I have ever have, my dad got stuck In the tiny bathroom ad well #disspointed #premier1k | null | 2015-02-22 14:37:16 -0800 | Bay Area, CA | Pacific Time (US & Canada) |
569,626,978,397,134,850 | neutral | 0.6117 | null | 0 | United | null | BUlizard | null | 0 | @united AND WE GOT ZERO VOUCHERS FOR HOTEL OR CAB. I expect some SERIOUS mileage credits. | null | 2015-02-22 14:37:09 -0800 | null | null |
569,626,849,183,035,400 | positive | 0.66 | null | null | United | null | krisrice | null | 0 | @united nope all set. Thx for checking. | null | 2015-02-22 14:36:38 -0800 | Bedford, NH | Pacific Time (US & Canada) |
569,626,655,527,981,060 | neutral | 1 | null | null | United | null | nbhdsheila | null | 0 | @united +the plane. | null | 2015-02-22 14:35:52 -0800 | Boston | Eastern Time (US & Canada) |
569,626,585,365,671,940 | negative | 1 | Cancelled Flight | 0.673 | United | null | nbhdsheila | null | 0 | @united my flight was already Cancelled Flightled this morning because of a "snow storm in Denver". And now I'm in DC waiting for a pilot to get on+ | null | 2015-02-22 14:35:35 -0800 | Boston | Eastern Time (US & Canada) |
569,626,297,116,176,400 | negative | 1 | longlines | 0.6454 | United | null | mgsaldana | null | 0 | @united still sucks. I don't understand why you have two cust service agents for a long line at Houston international b gate #unitedsucks | null | 2015-02-22 14:34:27 -0800 | null | Central Time (US & Canada) |
569,625,953,602,834,400 | negative | 1 | Late Flight | 0.6477 | United | null | iamchriswoody | null | 0 | @united the most frustrating flying experience. One continuous "I dunno what time you will leave today. ". Dunno?! That's code for ...? | null | 2015-02-22 14:33:05 -0800 | Richmond Virginia | Eastern Time (US & Canada) |
569,625,419,097,313,300 | positive | 1 | null | null | United | null | BigJosh797 | null | 0 | @united on 2/20 Denver AP, gate B91 (destination Santa Fe), agent Ashley did an amazing job in the face of an angry traveler. Kudos. | null | 2015-02-22 14:30:57 -0800 | Houston, Texas | Central Time (US & Canada) |
569,625,173,176,901,600 | negative | 0.6891 | Late Flight | 0.6891 | United | null | mathardin | null | 0 | @united has an United flight ever been on time. #americanisbetter | null | 2015-02-22 14:29:59 -0800 | Corpus Christi | null |
569,624,909,501,984,800 | negative | 1 | Bad Flight | 0.6508 | United | null | mathardin | null | 0 | @united I'd rather spend two days in the back seat of a Volkswagen than two hours on your plane! #disgruntled #whatacluster | null | 2015-02-22 14:28:56 -0800 | Corpus Christi | null |
569,624,798,860,587,000 | negative | 1 | Late Flight | 1 | United | null | nbhdsheila | null | 0 | @united my flight was supposed to depart to Boston at 4:36 and now it's departing at 6:30 due to issues with finding a pilot. Thanks a lot!! | null | 2015-02-22 14:28:29 -0800 | Boston | Eastern Time (US & Canada) |
569,623,889,686,482,940 | negative | 0.6464 | Customer Service Issue | 0.6464 | United | null | Ofbikesandbirds | null | 0 | @united I suppose your customers enjoy screaming toddlers then. Not my problem if someone complains! | null | 2015-02-22 14:24:53 -0800 | null | null |
569,623,343,424,413,700 | negative | 1 | Can't Tell | 1 | United | null | mathardin | null | 0 | @united you could give me free flights for life, and I'd still choose to purchase my tickets from a competitor. | null | 2015-02-22 14:22:42 -0800 | Corpus Christi | null |
569,623,171,210,436,600 | negative | 1 | Can't Tell | 0.6742 | United | null | mathardin | null | 0 | @united The first time I flew United was horrible thought I would give you a second chance. There will NOT be a third! #disgruntled | null | 2015-02-22 14:22:01 -0800 | Corpus Christi | null |
569,622,678,228,705,300 | negative | 0.6852 | Customer Service Issue | 0.3453 | United | null | JTraxxNYC | null | 0 | @united flight from san fransico to jfk was evacuated why? | null | 2015-02-22 14:20:04 -0800 | WASHINGTON HEIGHTS, NYC | Pacific Time (US & Canada) |
569,621,598,849,749,000 | negative | 1 | Late Flight | 1 | United | null | no_patients | null | 0 | @united 4994 out of Jackson, Wyoming... Delayed by no pilots.. Full toilets.. Deplaned 2ndary to mechanical fail.. Cancelled Flightled flight pending | null | 2015-02-22 14:15:46 -0800 | null | null |
569,621,528,951,660,540 | negative | 1 | Can't Tell | 1 | United | null | alysabaker | null | 0 | @united is by far THE WORST airline I've ever had the misfortune of flying with in all the 44 countries I've flown to!!! It's outrageous! | null | 2015-02-22 14:15:30 -0800 | ÜT: 50.97861,-114.000116 | Mountain Time (US & Canada) |
569,621,349,095,702,500 | negative | 1 | Lost Luggage | 1 | United | null | poweroflindsey | null | 0 | @united ... I want my bag off flight 1142, what do I do now? | [39.8586527, -104.6718518] | 2015-02-22 14:14:47 -0800 | Ft Collins | null |
569,620,944,160,886,800 | negative | 1 | Late Flight | 1 | United | null | baj2081 | null | 0 | @united thanks for causing us to miss our connection and now a 6hour delay #flydeltanexttime | null | 2015-02-22 14:13:10 -0800 | null | null |
569,620,902,742,233,100 | neutral | 1 | null | null | United | null | D_WaYnE_01 | null | 0 | @united I do not see where it talks about military baggage fees. Can you please guide me. Thanks | null | 2015-02-22 14:13:00 -0800 | null | null |
569,620,432,204,267,500 | negative | 1 | Can't Tell | 1 | United | null | BUlizard | null | 0 | @united I hope you lose the next govt contract | null | 2015-02-22 14:11:08 -0800 | null | null |