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What amount is recovered on termination of the RCA policy?

• There are two situations: • If at least one claim has been recorded on the RCA policy, nothing is recovered • If no damage has been recorded on the RCA policy, an amount proportional to the number of days remaining in the policy is recovered

What is the purpose of the RCA policy and why is it important?

• RCA insurance has two purposes: • Financial protection of the person / persons damaged as a result of an accident • Financial protection of the person responsible for the accident; road accidents can cause damages so great that they cannot be borne by those at fault • For these reasons, RCA insurance has a strong social character, from which the obligation of this insurance derives • RCA is one of the two insurances regulated by specific laws in Romania: • RCA • PAD • The other mandatory policies are regulated by professional rules (malpractice, lawyers, etc.) • For the intermediary, the RCA policy represents a starting point in developing the portfolio • It gives the intermediary the opportunity to sell high added value insurance (life, property, liability) to customers, alongside RCA

Is the RCA policy valid if you drive with an expired license or without a license?

• It depends on who is asking • If the injured party asks, the answer is "Yes" • If the insured asks, then the insurer pays the damage, but makes recourse against the driver guilty of breaking the law

How long can I have a trade-in car under the RCA policy?

• The regulation is subject to the RCA rule valid at the date of the insurance issue • An example is that the lease is valid from the time the vehicle enters service until it comes out of repair, but no more than 30 days

How do I choose the RCA insurer?

• I recommend that you check the number of complaints and the percentage of valid petitions of each insurer • For this purpose you can access the ASF website

Is the RCA policy valid if you are drunk?

• It depends on who is asking • If the injured party asks, the answer is "Yes" • If the insured asks: • If the blood alcohol level is below 0.53 per thousand, the policy is valid • If the blood alcohol level exceeds 0.53 per thousand, then the insurer pays the damage, but makes recourse against the drunk and guilty driver

What is the bonus-malus system?

• Insureds (individuals and legal entities) are assessed according to the number of claims paid in the reference period, which is the calendar year prior to the entry into force of the RCA • Attention! • According to the law, when determining the bonus-malus class in a year, only the number of claims paid in the reference year is taken into account (not the number of claims incurred, which can be higher) • The system contains 8 bonus classes and 8 malus classes • Class B0 is assigned to a new insured with no insurance history • The bonus-malus system consists in reducing or increasing the rates valid at the time of concluding the RCA policy • The application is made as follows: • In the case of natural persons: • If they have several vehicles, they benefit from the same bonus-malus class for all of them • The most favorable variant of bonus-malus will be taken into account • The classification is done automatically, following the query of the AIDA database, depending on the CNP • In the case of legal entities • If you own more than one vehicle, the bonus-malus system is applied separately for each individual vehicle • The assignment is done automatically, following the query of the AIDA database, according to the CUI and the chassis series • In case of disposal or deletion of the insured vehicle, the insured (natural or legal person) can request the transfer of the bonus-malus class to the RCA policy of the newly acquired vehicle • The bonus is applied as follows: placement increases by one class at bonus and decreases by two at malus

What is covered by the RCA policy?

• Material damages • Personal injury or death • The consequence of the lack of use, including the temporary replacement of the vehicle • Expenses for transporting the damaged vehicle • Court costs • Direct settlement (it is an optional clause) • Through the optional Direct Settlement clause, the injured party can repair his damaged vehicle, based on his own RCA policy, with the following conditions: • Only two vehicles, registered / registered in Romania, were involved in the accident • Each vehicle has a valid RCA • There is damage exclusively to these two vehicles • There are no bodily injuries • This clause has proven useful in the recent past, with several RCA insurers paying claims with long delays and not fully covering the damage (ie paying less than they should have)

Do you need RCA if you keep the car in the garage or if it is parked?

• Yes • First of all, it is a legal obligation • Second, even if the car is stationary, a fire or an accident may occur due to a technical problem

Why is RCA insurance important to the market?

• Primarily because it offers financial protection to both the injured party and the insured • Secondly, because compensation is paid even if the insured has deviations from laws and regulations (for example, he does not have an ITP, he drives drunk, he does not have a license, etc.); there are cases in which, after payment of the compensation, the insurer makes recourse to the guilty person, i.e. recovers the amounts paid • Conclusion: • This policy has a strong social impact • Taking into account the special dynamics of road events, of the car fleet (type of car, age of the fleet, number of vehicles, etc.), both the law and the applicable rules undergo changes at least annually

Is RCA policy valid without ITP?

• It depends on who is asking • If the injured party asks, the answer is "Yes" • If the insured asks: • The insurer will pay the compensation • The insurer makes recourse against the insured

What is RCA?

• Car Civil Liability Insurance (RCA) is mandatory insurance by itself that covers damages caused to third parties through motor vehicle and tram accidents • RCA is a contract concluded between the owner of a vehicle, natural or legal person, and an insurance company that has the right to practice RCA insurance on the territory of Romania • The owner of a vehicle must have an RCA contract valid for the entire period in which the vehicle is registered / registered, even if it is not used • The RCA insurance also includes the former Green Card insurance (with validity exclusively outside Romania, in the countries that are members of the Green Card system) • The "Green Card" document is actually an international certificate of insurance on the basis of which the owner / user / driver of the vehicle for which the document was issued is insured against civil liability for damages caused by means of the respective vehicle, in accordance with the legislation of each state for which the insurance document is valid

How to renew RCA policy?

• According to the legal norm, the insurer is obliged to send the insured the renewal offer, based on the data available at that time, on the communication channel agreed with the insured (e-mail or post)

How is the insurance premium determined on the RCA policy?

• Each insurer calculates its own RCA premium rate, as follows: • Based on your own damage history, so as to cover all the obligations arising from the conclusion of the contracts (the rate should not be calculated assuming losses from the start!) • Using risk criteria, load indices, increase and/or correction coefficients or other rate adjustment tools • Using a precise actuarial calculation and having the obligation to inform the insured about the calculation method • Examples of risk criteria: • Vehicle type • Engine power (in the case of cars) • The age of the individual driver • City of residence

For what period can the RCA policy be concluded?

• For vehicles registered or registered in Romania - 12 months, or 6 months or multiple monthly • For vehicles registered / registered in other member states of the Green Card Office, for which insurance is requested for import into Romania - maximum 30 days from the date of acquisition of the property • For vehicles intended for export – maximum 30 days • For vehicles that are provisionally authorized for circulation – maximum 30 days, but cumulative maximum 90 days

When and how can the RCA policy be terminated?

• The RCA contract terminates before the due date expires in two situations: • On the date on which the vehicle owner notifies the RCA insurer regarding the transfer of ownership of the vehicle, accompanied by the supporting documents • On the date the vehicle is removed from circulation, that is, in case of total damage or scrapping

In what situations does the insurer not pay the compensation, although there is a valid RCA policy?

• When both vehicles belong to the same family or the same company

Which vehicles must be insured through RCA?

• Natural or legal persons who own vehicles subject to registration or registration in Romania, as well as trams, have the obligation to insure themselves for civil liability cases as a result of damages caused by vehicle accidents • Registered vehicles, which include: • Wheeled self-propelled vehicles (cars, vans, trucks / tractors, coaches, agricultural and forestry tractors, motorcycles) • Towed vehicles (trailers, semi-trailers, caravans, etc.) • Registered vehicles, which include: • Trolleybuses • Mopeds, scooters, ATVs • Tractors and agricultural machinery and equipment • Other vehicles that do not retain the characteristics of a tractor • Registered trailers and semi-trailers • Electric scooters and bicycles (starting in 2024)

If you renew your RCA policy, no claim, but by the time the new policy comes into effect a claim has occurred, does your premium go up?

• Not • The damage will be quantified only at the next renewal of the policy

What is the territoriality of the RCA policy?

• The territory of Romania • The territories of the member states of the European Union, of the states party to the Agreement on the European Economic Area and the territory of the Swiss Confederation • The territories of the states located between two member states of the European Union, where there is no national car office • The territories of the states in which the national automotive offices that have signed the Multilateral Agreement are competent • On the RCA policy, in section 8, the indicator of the state in which the mandatory RCA insurance is NOT valid will be crossed out automatically with an X • For non-validated states, the Green Card policy is purchased

What are the maximum indemnity limits on the RCA policy?

• Compensation limits, established at European level, are also adopted by Romanian law • Currently, they are: • For bodily injuries and deaths, including non-pecuniary damages (moral damages) produced in one and the same accident, regardless of the number of injured persons – up to 6.07 million Euros • For material damage caused in one and the same accident, regardless of the number of injured persons: 1.22 million Euros • If several people were harmed in the same event and the total value of the damages exceeds the compensation limits specified in the RCA contract, the compensation will be established according to the share of the value of the damage that belongs to each person entitled to compensation for the damages suffered in the same accident

Is casco insurance valid without winter tires?

• Yes, but insurers apply a penalty • When should winter tires be put on? • The recommendation is to install them from October or at the latest when the weather turns bad (mule, snow, poles)

How much money do I get back if I cancel the casco policy?

• Depends • If there were no claims on the policy, the insurer pays an amount proportional to the number of days remaining until the end of the policy (pro rata principle) • If there were damages on the policy, the insurer pays nothing

How do I choose a casco insurer?

• My recommendation is to orient yourself by the number of petitions and by the weight of well-founded petitions • You can access the ASF website for this purpose

What is franchising and how does it work?

• There are mandatory deductibles (for example, in the case of insured natural persons under a certain age, those with a rich claims history, etc.) and optional deductibles, which can be avoided by paying an increased premium • The deductible is that part of the damage for which the insured remains his own insurer (in other words, he pays it out of pocket) • By introducing the deductible, the aim is to increase the insured's interest in the insured asset and the existence of a correct attitude towards risk • Plus the casco policy is not a vehicle maintenance policy... • Usually, in the case of partial damage, the excess is paid directly at the service, when the car is picked up

What types of vehicles can be insured through the casco policy?

• Wheeled self-propelled vehicles • Towed vehicles (trailers, semi-trailers, caravans, etc.)

What happens if I stop paying the premium?

• The policy remains valid during the grace period, which is usually 15 days • Subsequently, the policy can be suspended, for a certain period of time, according to the provisions of the insurance conditions (the duration depends on the insurer) or it can be terminated, starting from the date immediately following the due date

Is the casco policy valid without ITP?

• Not

Can cars be insured over 10 years?

• In general, no • There are exceptions, but the written consent of the insurer is required to offer and issue the policy

What are the criteria for determining the insurance premium for the casco policy?

• Criteria differ by insurer and depend on each individual's policy • The most important criteria are: • Age of the vehicle • Natural or legal person • Vehicle type (make, model, cylinder capacity, power, maximum authorized mass) • Destination (private use, commercial, taxi, rentals, etc.) • Age of the insured • Age of the permit • Number of owners • One or more drivers • Damage history

If I have more claims during the policy, will they be covered in full?

• Depends • There are some insurers where the recovery of the insured amount is automatic, being included in the basic package • With other insurers, this clause is optional • In any case, the number of claims covered by the policy is limited (for example to a maximum of 3 claims per year)

What does full casco insurance mean?

• There is no full casco in Romania, because, just like any other insurance, casco also contains insured risks, mentioned in the policy, completed with the related exclusions, also specified in the policy

Under what conditions can the casco policy be terminated?

• There are two situations: • Termination (termination) is requested by the client • It can be unilateral, with a predetermined notice period • It can be through the alienation of the insured object • May be in case of total loss • Termination (termination) is requested by the insurer • It can be unilateral, with a predetermined notice period • By termination due to non-compliance with the obligations assumed by the contract (non-payment of premiums or essential change in the circumstances regarding the risk – for example switching from private use to taxi) • Note: according to the latest ASF regulations, the term "termination" has been replaced by "termination" and "cancellation" by "dissolution"

Can I cover the repair with new parts?

• It depends on the option chosen as coverage • Each insurer has a different policy on this, but most insurers cover repair with new parts

What risks does the casco policy cover?

• There are two categories of risks: • There are differences in how these risks are grouped, depending on the insurer

What exclusions does the casco policy contain?

• Excluded risks differ between insurers, but there are common exclusions such as: • Damages incurred in circulation outside the validity of the ITP • Driving without a license or during the suspension period, under the influence of drugs or alcohol • Bad intent or gross negligence • Damage caused by simple combustion, not followed by fire • Simulated or exaggerated damages as well as intentional acts • Nuclear risks, war, trade sanctions or intentional acts • Pre-existing damage • Additional equipment brought to the vehicle that have not been declared and/or are not approved • Deductibles (cannot be insured with another insurer)

What is risk inspection and how is it performed?

• The risk inspection is an assessment of the physical and technical condition of the vehicle • It consists of taking a set of pictures, with a clean car, in daylight • As a rule, photos are taken showing the following: • Body integrity (pictures from the 4 corners) • The 4 rims and tires • Punched chassis series (or in windshield) • Dashboard with the key in the ignition and the engine running • Mileage • If there are scratches, etc., a detailed photo is taken and the risk inspection report will be recorded in the policy • Attention: • Pre-existing damages will not be subject to compensation under the policy that will be issued • It is advisable that all such damage be repaired, the risk inspection be carried out again and an addendum be issued stating this

What happens in case of total loss?

• The insured receives the maximum insured sum from which the value of the wreckage is deducted • Depending on the type of damage (accidental damage, total theft, natural events), each insurer specifies the exact compensation conditions in the policy (for example, whether or not certain deductibles apply, etc.)

How is the insured sum determined at casco?

• It is determined as the market value of the vehicle at the time of its insurance • The insured amount depends on the degree of wear and tear applied to the new value of the vehicle • Each insurer sets its own attrition grid, for each year, and falls within certain limits

Is casco insurance valid if the driver is drunk?

• Depends • If the car was stolen and the thief drove the car while drunk, the insurer will pay the compensation and take recourse against the thief • If the car was driven by a drunk driver, but with the consent of the insured, the policy will not produce effects

In which service should I repair my car?

• It depends on the insurer and the option chosen • In general, it is advisable to go to a service in the network with which the insurer has a partnership

Is casco insurance valid without a license?

• Depends • If the car was stolen and the thief drove the car without a license, the insurer will pay the compensation and take recourse against the guilty party • If the car was driven by a driver without a license, but with the consent of the insured, the policy will not produce effects

How do I proceed in case of partial damage?

• It would be ideal for the client to call his intermediary, so that he, depending on the insurer and the type of damage, tells him the steps to follow • But, always, the insurer must be notified as soon as possible (usually within 72 hours maximum), without exceeding the term provided for in the insurance conditions, which may vary between insurers

What documents and information are required to issue the casco policy?

• Identity card or CUI • Receipt (front / back) • Vehicle ID card (front / back) • License (front / back) • Number of kilometers on board • Risk inspection • For new vehicles: • Invoice • For second-hand vehicles: • Proof of RAR execution

Which casco policy should I choose, with or without excess?

• Depends • Both options have advantages and disadvantages • Usually, customers who have deductible policies are more careful • But, even if you take out a policy with a deductible, but if the accident is the fault of another driver, identified, then the deductible does not apply • The choice is yours

What is casco insurance?

• Casco is an optional insurance aimed at owners of vehicles registered in Romania • On the basis of this insurance, damages suffered by your own vehicle are compensated (unlike RCA, whose effects benefit the damaged third parties)

What compensation was paid on the business interruption clause?

• Compensation paid on business interruption clause = 74,250 Euros

How is the insured period determined?

• The insured period is determined according to: • The existence of alternative headquarters for moving the activity • The existence of spare machinery • Time required to repair or replace production machinery • The existence of stocks of raw materials • Estimating the time required for customer recovery

How long is the compensation period?

• The compensation period begins with the occurrence of the insured event • The compensation period will end when the first of the following two situations occurs:

What are variable expenses?

• Variable expenses are those expenses that are related to the level of production: • Commissions • Transportation costs • Raw materials • Packaging

What is turnover?

• The turnover represents the amount of money that can be paid to the insured for the goods sold, delivered or for the services provided in direct connection with the business

What are fixed expenses?

• Fixed expenses from those expenses that must be carried out in any conditions and are not related to the level of production: • Salaries • Depreciation • Bank rates • Insurance premiums • Utilities (partially)

What fixed and additional costs will the insurer cover?

• The insurer will compensate: • The cost of cleaning and fitting out the damaged premises • Moving costs to and from the new premises • Utilities at the new headquarters • Dismantling the damaged machine • Transport, installation and testing of the new machine • Wages, including overtime • Bank installments, insurances • During the period of business decline, the expenses, fixed plus additional, were: • In the first 7 months, in which the company operated at the new headquarters, with the rented equipment, expenses were 45,000 Euros • In the last 2 months, in which the company operated at the old headquarters, after replacing the equipment, expenses were 15,000 Euro

What total amount will the insurer pay?

• The insurer will pay: • Material damage, based on SME insurance • Consequential damages, based on the business interruption clause, namely: • Net profit

What total amount did the insured collect under the policy?

• Based on the insurance policy, the client received compensation from two sources: • 65,000 Euros, representing the value of the destroyed equipment and the cost of repairing the building affected by the fire; the insured would have received this amount even if he had bought the "empty" SME policy, without business interruption insurance • 74,250 Euros, representing the amounts needed to restart the business and reach the turnover before the occurrence of the insured risk, based on the business interruption clause • Total compensation paid to the insured = 139,250 Euros

What are consequential damages?

• Decrease in profit • Increase in specific costs • Consequential damages represent indirect damage, arising as a result of the occurrence of an insured event, and consisting of: • Consequential damages are usually exclusions on property insurance policies • Business interruption may result in greater losses than destruction of property and assets

What is secured by the business interruption clause?

• The business interruption clause ensures the gross profit • There is the possibility of exclusively ensuring fixed, constant or increased costs, and the clause is called "increased work costs"

What can be the consequences of business interruption?

• Sudden loss of income due to cessation of production or cessation of services • Loss of strategic customers, especially in case of exceptional stock shortages • "Leakage" of key employees, respectively experts and singular specialists • Loss of image – a company "on the rocks" loses its attractiveness, both for customers and for partners or potential investors

How is the sum insured determined?

• The insured amount is determined based on the business plan • There are two possible scenarios, from the perspective of the insured: • Turnover is expected to stagnate • The increase in turnover is estimated, with the percentage of... %

How did sales evolve during the compensation period?

• During the compensation period, sales were: • In the first 7 months, in which the company operated at the new headquarters, and used the lower capacity machine, sales were 10,000 Euros • In the last 2 months, when the company returned to the old headquarters, and used the new equipment, sales were 9,000 Euros

What is compensated in case of damage?

• In case of damage, based on the business interruption clause, the following are compensated: • Fixed costs (salaries, installments, insurance premiums) • Additional costs necessary to restart or continue the activity (eg moving, renting machinery, overtime, etc.) • Net profit

How are the sums insured on the IMM policy determined?

• The insured sums are determined according to the type of heritage assets:

If I have several premises how can I insure them?

• Most insurers will require each premises to be insured under a separate policy

What information do you require to offer SME insurance?

• Year of construction • The CUI of the company • Full address • The constructive structure, according to the insurer's specifications • The surface • Neighborhoods (N, S, E, W) • Field of activity • Protective means • Owner / tenant • Amount insured on the building • Amount insured for contents

How is the insured amount for working capital determined?

• The insured sum for working capital represents: • Production cost, in the case of self-produced goods • Cost of acquisition, including taxes, in the case of purchased goods

What types of buildings are there?

• The typology of the building is established according to the strength structure and the material of the walls • Reinforced concrete structure, brick walls • Reinforced concrete structure, sandwich walls • Metal structure, sandwich walls

Can I insure goods that do not belong to me (goods in custody)?

• Yes, provided you have a supporting document attesting to the presence of those goods in your company's premises

How is the amount insured on the building determined?

• It is recommended that the amount insured on the building represents the new (reconstruction) value, which means the cost of building a building with similar constructive and functional characteristics

What are the critical elements of a trading business?

• A trading business is usually conducted in a shop or warehouse, so the critical elements are: • The building • Stock of goods • The means of transporting the goods

How is the sum insured for fixed assets determined?

• The insured amount for fixed assets represents their real value, so it represents the cost of replacing the goods with others of the same type, configuration and quality

How much money do I get in the event of a claim?

• If you take out the policy correctly, based on my recommendations, then in the event of a claim you will receive the amount necessary to remedy the damage, so that your situation after compensation is as close as possible to the situation before the occurrence of the risk

Where will the insurers get millions of Euros to pay after an earthquake?

• Where do insurers get money from, since their inception, centuries ago: from reserves • And from reinsurance, especially in case of large claims • The insurance system is very well set up • The proof is the fact that traditional insurers have been able to successfully overcome world wars, economic crises, natural calamities and others • The insurer is your most loyal ally when trouble strikes you • Please note this

If I make changes to the building, will the policy still be valid?

• It depends on the specifics of the changes • You must notify the insurer, in writing, of the changes you intend to make, and the insurer will notify you whether or not the policy remains valid, and under what conditions

How is the amount of compensation determined on the IMM policy?

• The determination of the amount of compensation is determined according to the type of insurance:

What are the critical elements of a service business?

• A service business is usually conducted in an office, practice, salon or laboratory, so the critical elements are: • The building • Equipment used (eg medical equipment or computers) • Key people (the professionals on whom the business relies)

What are the critical elements of a manufacturing business?

• A manufacturing business usually takes place in a factory, hall or workshop, so the critical elements are: • The building • Means of production (machinery, equipment) • Stocks of raw materials and finished products

At what value is a floating stock insured?

• Since the risk can occur at any time, including when the stock is at its peak value, I recommend that you insure the stock at its maximum value

How are the covers determined on the IMM policy?

• The coverages are established based on the risk analysis of the business • It is important to prioritize major risks, i.e. those that can affect critical elements and destroy the business:

How do you respond to objections about SME insurance?

• How do you respond to objections with the substrate…

If I have several claims in one year will they all be compensated?

• Yes • But after each claim you will have to make up the sum insured, to avoid underinsurance • Replenishment of the insured amount is done by paying a difference in premium proportional to the amount of the compensation and the rest of the remaining period of the contract

What does SME mean?

• Each insurer has its own definition of what small and medium-sized enterprises (SMEs) mean • In general, trade, service or production companies are included, where the total insured amount does not exceed a certain limit (for example 1, 2, or 3 million Euros) • Firms in agriculture, wood processing, chemical industry, as well as some types of warehouses are usually excluded

If I do the repairs myself, am I compensated?

• Yes, you can be compensated, provided you agree with the insurer in advance on the price of the repairs, and especially on the labor

How is the content insured amount determined?

• The sums insured for contents are determined according to the type of heritage assets:

How do you present SME insurance?

• The SME policy ensures the reduction of losses in the event of a risk, by compensating for damage to the building or its contents: stocks, machinery, etc. • The business interruption clause provides you with the financial support for restarting the business, by covering fixed costs, including additional ones, as well as partially unrealized profit • The policy also covers any damage caused to third parties, such as bodily injury or material damage, thus protecting the company's reserves and assets

Am I refunded the VAT I paid if the stock is destroyed?

• Not • In case of destruction of the goods, you have the right to recover the VAT you have paid

The building is made of concrete and iron; what will happen to him?

• Have you heard about the Grenfell Tower fire in London? • What about the fire at the Prosper complex in Bucharest? • What about the fire at the Frigoglass factory in Timiș? • Concrete and iron buildings turned into ruins due to fires • Continue with the aftermath of the earthquake? • No human construction can withstand calamities • But humans have invented an ingenious solution to get them out of the impasse • And this solution is called "insurance" • And it is intended for wise and prudent people

What risks can the SME policy cover?

• The SME policy can cover two types of risks:

What role does the SME policy have for the insured's family?

• The complex IMM policy, which covers property damage, business interruption, and civil liability, simultaneously protects the family's property, savings and income, in the event of an insured risk occurring • For a family that owns a business, especially if the family lives from the business, the SME policy is an important pillar of support for the well-being and material security of the family

What is EEI insurance?

• EEI is an "all risk" insurance for electronic equipment

What type of appliances can be insured through the EEI policy?

• Any type of static electronic devices, used in fields such as trade, industry, research-development or education, with a maximum age of 5 years can be insured • Under certain conditions, some insurers also accept the insurance of mobile electronic devices, i.e. which are also used outside the premises (for example measuring devices)

For a claim covered by the EEI policy do I have to present the invoices for the appliances?

• Yes

What information do I require to offer EEI?

• The following information and documents are required for bidding: • Brand, type and serial number of the devices • Manufacturing year • The new (catalogue) value of the devices, ideally to obtain the purchase invoices • Details of the building where the devices are located (similar information to that for SMEs)

Is the damage covered under the warranty?

• Not • Damages covered by a warranty or service contract are not covered by the EEI policy

What sections does the EEI policy contain?

• The EEI policy contains three sections:

What is "all risk" insurance?

• An "all risk" insurance is a policy that covers all risks, except exceptions • By comparison, a "named risks" insurance, such as, for example, the SME policy, covers exclusively the risks named in the policy

How am I compensated under the EEI policy if the damaged parts are no longer available on the market?

• If the spare parts are no longer in series production, the compensation will be given in money, based on the actual value of the insured item

How is EEI insurance better than property insurance?

• In addition to the risks covered by property insurance - for example fire, explosion, natural calamities or theft, EEI insurance also covers human error, technological problems or malicious intent by third parties

At what value are electronic devices insured?

• Devices are insured at new (catalogue) value, including any taxes paid (for example VAT, customs duties, transport costs, excise duties)

For what risks can electronic devices be insured?

• Bad intent on the part of third parties • Technology (eg material defects or surges) • Examples of risks covered by the EEI policy: • Fire or explosion • Damage caused by water coming from installations or from nature • Natural calamities • Natural phenomena (eg storm, hail, avalanche) • Theft • plus the following specific risks: • Human acts (eg negligence, mishandling)

How do I present the EEI insurance?

• The EEI policy covers virtually any risk that can damage or destroy the equipment on which your business relies • In addition to the risks usually covered by insurance policies - fire, calamity, theft, etc., the EEI policy covers many other risks such as human errors, technology breakdowns, voltage fluctuations or ill will from third parties