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. Free wifi that actually worked

question: How is the internet access?, context: Enjoyed the authentic Japanese Bath in the room and proximity to city centre. Free wifi that actually worked :)

How is the internet access?

Enjoyed the authentic Japanese Bath in the room and proximity to city centre . Free wifi that actually worked :)

Enjoyed the authentic Japanese Bath in the room and proximity to city centre. Free wifi that actually worked :)

Enjoyed the authentic Japanese Bath in the room and proximity to city centre <hl> . Free wifi that actually worked <hl> :)

Enjoyed the authentic Japanese Bath in the room and proximity to city centre<hl> . Free wifi that actually worked <hl> :)

<hl> Enjoyed the authentic Japanese Bath in the room and proximity to city centre . Free wifi that actually worked :) <hl>

tripadvisor_review_9492

tripadvisor

Virtually

question: How is the decor?, context: Virtually every review of this hotel hits the nail on the head. There is nothing exceptional about it but it is solid value in a great location with a very plesant and helpful front desk staff. Rooms are slightly funky but Executive Kings are very roomy and worth the small upcharge. This is not a glamorous hotel but the operators have made the very best of the aged building and given it a unique character. I would have no hesitation choosing this hotel again if I am in San FranciscoFree and efficient internet was much appreciated. I will no longer chose hotels that charge outrageous internet fees.

How is the decor?

Virtually every review of this hotel hits the nail on the head.

Virtually every review of this hotel hits the nail on the head. There is nothing exceptional about it but it is solid value in a great location with a very plesant and helpful front desk staff. Rooms are slightly funky but Executive Kings are very roomy and worth the small upcharge. This is not a glamorous hotel but the operators have made the very best of the aged building and given it a unique character. I would have no hesitation choosing this hotel again if I am in San FranciscoFree and efficient internet was much appreciated. I will no longer chose hotels that charge outrageous internet fees.

<hl> Virtually <hl> every review of this hotel hits the nail on the head.

<hl> Virtually <hl> every review of this hotel hits the nail on the head. There is nothing exceptional about it but it is solid value in a great location with a very plesant and helpful front desk staff. Rooms are slightly funky but Executive Kings are very roomy and worth the small upcharge. This is not a glamorous hotel but the operators have made the very best of the aged building and given it a unique character. I would have no hesitation choosing this hotel again if I am in San FranciscoFree and efficient internet was much appreciated. I will no longer chose hotels that charge outrageous internet fees.

<hl> Virtually every review of this hotel hits the nail on the head. <hl> There is nothing exceptional about it but it is solid value in a great location with a very plesant and helpful front desk staff. Rooms are slightly funky but Executive Kings are very roomy and worth the small upcharge. This is not a glamorous hotel but the operators have made the very best of the aged building and given it a unique character. I would have no hesitation choosing this hotel again if I am in San FranciscoFree and efficient internet was much appreciated. I will no longer chose hotels that charge outrageous internet fees.

tripadvisor_review_2549

tripadvisor

Every afternoon

question: How is people?, context: This is a really nice hotel and the staff and level of service raises it a few bars well. The staff was very friendly and helpful, as soon as we arrived we were given a map, informed of all the sightseeing locations, places to eat and told to avoid Tenderloin. We felt pretty safe as the hotel is located in Nob Hill; it is a cool neighborhood, there are a few gourmet coffee shops in the area and the hotel is not far from the city center which is a plus! Some reviews said that you could hear street noise from the hotel, we did not experience this at all. Our room was really quite and we slept very well. The staff keeps the rooms really clean and room service is good. Every afternoon at 6pm the hotel has a free wine service, it is great! because after a long day of running around San Fran you'll return to a nice glass of wine and listen to music played by one of the staff members. The wine hour is also a great place to meet other hotel guests. We went to the restaurant Saha for breakfast and it was tasty and filling. Free WI-FI is also a great plus. You'll definitely get your monies worth! Have fun!

How is people?

Every afternoon at 6pm the hotel has a free wine service, it is great!

This is a really nice hotel and the staff and level of service raises it a few bars well. The staff was very friendly and helpful, as soon as we arrived we were given a map, informed of all the sightseeing locations, places to eat and told to avoid Tenderloin. We felt pretty safe as the hotel is located in Nob Hill; it is a cool neighborhood, there are a few gourmet coffee shops in the area and the hotel is not far from the city center which is a plus! Some reviews said that you could hear street noise from the hotel, we did not experience this at all. Our room was really quite and we slept very well. The staff keeps the rooms really clean and room service is good. Every afternoon at 6pm the hotel has a free wine service, it is great! because after a long day of running around San Fran you'll return to a nice glass of wine and listen to music played by one of the staff members. The wine hour is also a great place to meet other hotel guests. We went to the restaurant Saha for breakfast and it was tasty and filling. Free WI-FI is also a great plus. You'll definitely get your monies worth! Have fun!

<hl> Every afternoon <hl> at 6pm the hotel has a free wine service, it is great!

This is a really nice hotel and the staff and level of service raises it a few bars well. The staff was very friendly and helpful, as soon as we arrived we were given a map, informed of all the sightseeing locations, places to eat and told to avoid Tenderloin. We felt pretty safe as the hotel is located in Nob Hill; it is a cool neighborhood, there are a few gourmet coffee shops in the area and the hotel is not far from the city center which is a plus! Some reviews said that you could hear street noise from the hotel, we did not experience this at all. Our room was really quite and we slept very well. The staff keeps the rooms really clean and room service is good. <hl> Every afternoon <hl> at 6pm the hotel has a free wine service, it is great! because after a long day of running around San Fran you'll return to a nice glass of wine and listen to music played by one of the staff members. The wine hour is also a great place to meet other hotel guests. We went to the restaurant Saha for breakfast and it was tasty and filling. Free WI-FI is also a great plus. You'll definitely get your monies worth! Have fun!

This is a really nice hotel and the staff and level of service raises it a few bars well. The staff was very friendly and helpful, as soon as we arrived we were given a map, informed of all the sightseeing locations, places to eat and told to avoid Tenderloin. We felt pretty safe as the hotel is located in Nob Hill; it is a cool neighborhood, there are a few gourmet coffee shops in the area and the hotel is not far from the city center which is a plus! Some reviews said that you could hear street noise from the hotel, we did not experience this at all. Our room was really quite and we slept very well. The staff keeps the rooms really clean and room service is good. <hl> Every afternoon at 6pm the hotel has a free wine service, it is great! <hl> because after a long day of running around San Fran you'll return to a nice glass of wine and listen to music played by one of the staff members. The wine hour is also a great place to meet other hotel guests. We went to the restaurant Saha for breakfast and it was tasty and filling. Free WI-FI is also a great plus. You'll definitely get your monies worth! Have fun!

tripadvisor_review_3414

tripadvisor

I wasn't sure what to expect from this hotel, but was delightfully surprised at the elegant interior

question: What is the customer service?, context: I wasn't sure what to expect from this hotel, but was delightfully surprised at the elegant interior. Lots of marble and ornate wood in the lobby. The rooms were nicely decorated and clean though the bathrooms are on the small side. Interesting location-- near Civic Center, opera house and live theater ( you can walk to all these)-- plus Bay Area Rapid Transit station right in front of the hotel. Neighborhood is not a nice as the hotel; would call it a bit seedy, but not dangerous. The food was surprisingly good in the hotel restaurant. Not your usual hotel fare. Also the atmosphere in the restaurant was very nice an upscale. The staff was courteous and seemed eager to help, though I did not give them anything out of the ordinary to do. It was overall a surprising and very pleasant experience. From the outside you really don't know. It is a &quot;diamond in the rough.&quot;

What is the customer service?

I wasn't sure what to expect from this hotel, but was delightfully surprised at the elegant interior .

I wasn't sure what to expect from this hotel, but was delightfully surprised at the elegant interior. Lots of marble and ornate wood in the lobby. The rooms were nicely decorated and clean though the bathrooms are on the small side. Interesting location-- near Civic Center, opera house and live theater ( you can walk to all these)-- plus Bay Area Rapid Transit station right in front of the hotel. Neighborhood is not a nice as the hotel; would call it a bit seedy, but not dangerous. The food was surprisingly good in the hotel restaurant. Not your usual hotel fare. Also the atmosphere in the restaurant was very nice an upscale. The staff was courteous and seemed eager to help, though I did not give them anything out of the ordinary to do. It was overall a surprising and very pleasant experience. From the outside you really don't know. It is a &quot;diamond in the rough.&quot;

<hl> I wasn't sure what to expect from this hotel, but was delightfully surprised at the elegant interior <hl> .

<hl> I wasn't sure what to expect from this hotel, but was delightfully surprised at the elegant interior <hl>. Lots of marble and ornate wood in the lobby. The rooms were nicely decorated and clean though the bathrooms are on the small side. Interesting location-- near Civic Center, opera house and live theater ( you can walk to all these)-- plus Bay Area Rapid Transit station right in front of the hotel. Neighborhood is not a nice as the hotel; would call it a bit seedy, but not dangerous. The food was surprisingly good in the hotel restaurant. Not your usual hotel fare. Also the atmosphere in the restaurant was very nice an upscale. The staff was courteous and seemed eager to help, though I did not give them anything out of the ordinary to do. It was overall a surprising and very pleasant experience. From the outside you really don't know. It is a &quot;diamond in the rough.&quot;

<hl> I wasn't sure what to expect from this hotel, but was delightfully surprised at the elegant interior . <hl> Lots of marble and ornate wood in the lobby. The rooms were nicely decorated and clean though the bathrooms are on the small side. Interesting location-- near Civic Center, opera house and live theater ( you can walk to all these)-- plus Bay Area Rapid Transit station right in front of the hotel. Neighborhood is not a nice as the hotel; would call it a bit seedy, but not dangerous. The food was surprisingly good in the hotel restaurant. Not your usual hotel fare. Also the atmosphere in the restaurant was very nice an upscale. The staff was courteous and seemed eager to help, though I did not give them anything out of the ordinary to do. It was overall a surprising and very pleasant experience. From the outside you really don't know. It is a &quot;diamond in the rough.&quot;

tripadvisor_review_15844

tripadvisor

I found this room had a clogged sink

question: How is the place?, context: I needed to stay in SF for one night, so I booked the cheapest hotel I could find on the internet, which cost less than $40 including tax. Due to some flight problem, I arrived around midnight. On the way to the hotel, I walked for less than 10 min from Powell St BART station, passing quite a few homeless people. But I expected this based on the tripadvisor reviews. And those people really didn't bother me. I checked in a room on 5th floor, a small room with a leaking toilet. I had to shut the bathroom door so that I wouldn't hear the sound of water. After lying on bed for an hour, I couldn't sleep and felt itchy on my face, neck and arms. After turning on the light, I found out dozens of big and small bugs crawling on the pillows. After killing some of them, I could see my blood from their dead bodies. I talked to a friendly staff in front desk and changed a room on 4th floor. This time, I was lucky to sleep through the night without any bugs in sight. The bed sheet and carpet were OK. The next morning, I found this room had a clogged sink. I have to say I got what I paid for and I learned my lesson. I stayed in Chancellor Hotel near Union Square two years ago with a pleasant experience. I wish I stayed in Chancellor this time.

How is the place?

The next morning, I found this room had a clogged sink .

I needed to stay in SF for one night, so I booked the cheapest hotel I could find on the internet, which cost less than $40 including tax. Due to some flight problem, I arrived around midnight. On the way to the hotel, I walked for less than 10 min from Powell St BART station, passing quite a few homeless people. But I expected this based on the tripadvisor reviews. And those people really didn't bother me. I checked in a room on 5th floor, a small room with a leaking toilet. I had to shut the bathroom door so that I wouldn't hear the sound of water. After lying on bed for an hour, I couldn't sleep and felt itchy on my face, neck and arms. After turning on the light, I found out dozens of big and small bugs crawling on the pillows. After killing some of them, I could see my blood from their dead bodies. I talked to a friendly staff in front desk and changed a room on 4th floor. This time, I was lucky to sleep through the night without any bugs in sight. The bed sheet and carpet were OK. The next morning, I found this room had a clogged sink. I have to say I got what I paid for and I learned my lesson. I stayed in Chancellor Hotel near Union Square two years ago with a pleasant experience. I wish I stayed in Chancellor this time.

The next morning, <hl> I found this room had a clogged sink <hl> .

I needed to stay in SF for one night, so I booked the cheapest hotel I could find on the internet, which cost less than $40 including tax. Due to some flight problem, I arrived around midnight. On the way to the hotel, I walked for less than 10 min from Powell St BART station, passing quite a few homeless people. But I expected this based on the tripadvisor reviews. And those people really didn't bother me. I checked in a room on 5th floor, a small room with a leaking toilet. I had to shut the bathroom door so that I wouldn't hear the sound of water. After lying on bed for an hour, I couldn't sleep and felt itchy on my face, neck and arms. After turning on the light, I found out dozens of big and small bugs crawling on the pillows. After killing some of them, I could see my blood from their dead bodies. I talked to a friendly staff in front desk and changed a room on 4th floor. This time, I was lucky to sleep through the night without any bugs in sight. The bed sheet and carpet were OK. The next morning, <hl> I found this room had a clogged sink <hl>. I have to say I got what I paid for and I learned my lesson. I stayed in Chancellor Hotel near Union Square two years ago with a pleasant experience. I wish I stayed in Chancellor this time.

I needed to stay in SF for one night, so I booked the cheapest hotel I could find on the internet, which cost less than $40 including tax. Due to some flight problem, I arrived around midnight. On the way to the hotel, I walked for less than 10 min from Powell St BART station, passing quite a few homeless people. But I expected this based on the tripadvisor reviews. And those people really didn't bother me. I checked in a room on 5th floor, a small room with a leaking toilet. I had to shut the bathroom door so that I wouldn't hear the sound of water. After lying on bed for an hour, I couldn't sleep and felt itchy on my face, neck and arms. After turning on the light, I found out dozens of big and small bugs crawling on the pillows. After killing some of them, I could see my blood from their dead bodies. I talked to a friendly staff in front desk and changed a room on 4th floor. This time, I was lucky to sleep through the night without any bugs in sight. The bed sheet and carpet were OK. <hl> The next morning, I found this room had a clogged sink . <hl> I have to say I got what I paid for and I learned my lesson. I stayed in Chancellor Hotel near Union Square two years ago with a pleasant experience. I wish I stayed in Chancellor this time.

tripadvisor_review_18520

tripadvisor

hopefully!The place is horrible

question: Is it a good place?, context: Definitely not recommended. Yes, the staff was nice, hopefully!The place is horrible, dirty (I was wondering if we were going to find bugs in the bed linen) and located in the worst street of Tenderloin. We didn't even have a shower in the morning because of the state of the barhroom. I don't know about the rest of the floors, but the 5th one was very noisy and with constant door slammings during all the night.Summary: avoid Verona, there are other places better located and around the same budget.

Is it a good place?

Yes, the staff was nice, hopefully!The place is horrible , dirty (I was wondering if we were going to find bugs in the bed linen) and located in the worst street of Tenderloin.

Definitely not recommended. Yes, the staff was nice, hopefully!The place is horrible, dirty (I was wondering if we were going to find bugs in the bed linen) and located in the worst street of Tenderloin. We didn't even have a shower in the morning because of the state of the barhroom. I don't know about the rest of the floors, but the 5th one was very noisy and with constant door slammings during all the night.Summary: avoid Verona, there are other places better located and around the same budget.

Yes, the staff was nice, <hl> hopefully!The place is horrible <hl> , dirty (I was wondering if we were going to find bugs in the bed linen) and located in the worst street of Tenderloin.

Definitely not recommended. Yes, the staff was nice, <hl> hopefully!The place is horrible <hl>, dirty (I was wondering if we were going to find bugs in the bed linen) and located in the worst street of Tenderloin. We didn't even have a shower in the morning because of the state of the barhroom. I don't know about the rest of the floors, but the 5th one was very noisy and with constant door slammings during all the night.Summary: avoid Verona, there are other places better located and around the same budget.

Definitely not recommended. <hl> Yes, the staff was nice, hopefully!The place is horrible , dirty (I was wondering if we were going to find bugs in the bed linen) and located in the worst street of Tenderloin. <hl> We didn't even have a shower in the morning because of the state of the barhroom. I don't know about the rest of the floors, but the 5th one was very noisy and with constant door slammings during all the night. Summary: avoid Verona, there are other places better located and around the same budget.

tripadvisor_review_18516

tripadvisor

friendly and efficient

question: Where can I locate the hotel staff?, context: I had the pleasure of staying at the Adagio recently and had a great experience! The rooms are very comfortable and the location is ideal. Staff was friendly and efficient.

Where can I locate the hotel staff?

Staff was friendly and efficient .

I had the pleasure of staying at the Adagio recently and had a great experience! The rooms are very comfortable and the location is ideal. Staff was friendly and efficient.

Staff was <hl> friendly and efficient <hl> .

I had the pleasure of staying at the Adagio recently and had a great experience! The rooms are very comfortable and the location is ideal. Staff was <hl> friendly and efficient <hl>.

I had the pleasure of staying at the Adagio recently and had a great experience! The rooms are very comfortable and the location is ideal. <hl> Staff was friendly and efficient . <hl>

tripadvisor_review_6513

tripadvisor

a quiet atmosphere

question: How is the ambience?, context: If you want a great experience at a boutique hotel in the city and don't want to spend too much money, the Villa Florence is highly recommended. We stayed there for 4 nights (Nov 9-12, 2004) and requested early check-in, room in a quiet section, on the 5th or 6th floor and 2 double beds. We got all that and more! We only paid $127 CDN per night (special Expedia rate) so it was a great value for what we got. They had a complimentary wine reception each night at 5pm and also had complimentary coffee in the room. As we weren't scheduled to leave SF until late at night, they even stored our luggage after we checked out so we didn't have to carry it around all day. There was no view from our room but we were okay with this since we wanted a quiet atmosphere. The room was a little below average in size - it pretty much fit the 2 beds, a desk, mini fridge and TV with bureau - no sitting area. However, it was very clean. They have white comforters on the beds and they were actually clean! The restaurant next door, Kuletos, is highly recommended!! Probably our best dinner while in SF. Make sure you make a reservation since it gets very busy.

How is the ambience?

There was no view from our room but we were okay with this since we wanted a quiet atmosphere .

If you want a great experience at a boutique hotel in the city and don't want to spend too much money, the Villa Florence is highly recommended. We stayed there for 4 nights (Nov 9-12, 2004) and requested early check-in, room in a quiet section, on the 5th or 6th floor and 2 double beds. We got all that and more! We only paid $127 CDN per night (special Expedia rate) so it was a great value for what we got. They had a complimentary wine reception each night at 5pm and also had complimentary coffee in the room. As we weren't scheduled to leave SF until late at night, they even stored our luggage after we checked out so we didn't have to carry it around all day. There was no view from our room but we were okay with this since we wanted a quiet atmosphere. The room was a little below average in size - it pretty much fit the 2 beds, a desk, mini fridge and TV with bureau - no sitting area. However, it was very clean. They have white comforters on the beds and they were actually clean! The restaurant next door, Kuletos, is highly recommended!! Probably our best dinner while in SF. Make sure you make a reservation since it gets very busy.

There was no view from our room but we were okay with this since we wanted <hl> a quiet atmosphere <hl> .

If you want a great experience at a boutique hotel in the city and don't want to spend too much money, the Villa Florence is highly recommended. We stayed there for 4 nights (Nov 9-12, 2004) and requested early check-in, room in a quiet section, on the 5th or 6th floor and 2 double beds. We got all that and more! We only paid $127 CDN per night (special Expedia rate) so it was a great value for what we got. They had a complimentary wine reception each night at 5pm and also had complimentary coffee in the room. As we weren't scheduled to leave SF until late at night, they even stored our luggage after we checked out so we didn't have to carry it around all day. There was no view from our room but we were okay with this since we wanted <hl> a quiet atmosphere <hl>. The room was a little below average in size - it pretty much fit the 2 beds, a desk, mini fridge and TV with bureau - no sitting area. However, it was very clean. They have white comforters on the beds and they were actually clean! The restaurant next door, Kuletos, is highly recommended!! Probably our best dinner while in SF. Make sure you make a reservation since it gets very busy.

If you want a great experience at a boutique hotel in the city and don't want to spend too much money, the Villa Florence is highly recommended. We stayed there for 4 nights (Nov 9-12, 2004) and requested early check-in, room in a quiet section, on the 5th or 6th floor and 2 double beds. We got all that and more! We only paid $127 CDN per night (special Expedia rate) so it was a great value for what we got. They had a complimentary wine reception each night at 5pm and also had complimentary coffee in the room. As we weren't scheduled to leave SF until late at night, they even stored our luggage after we checked out so we didn't have to carry it around all day. <hl> There was no view from our room but we were okay with this since we wanted a quiet atmosphere . <hl> The room was a little below average in size - it pretty much fit the 2 beds, a desk, mini fridge and TV with bureau - no sitting area. However, it was very clean. They have white comforters on the beds and they were actually clean! The restaurant next door, Kuletos, is highly recommended!! Probably our best dinner while in SF. Make sure you make a reservation since it gets very busy.

tripadvisor_review_4428

tripadvisor

bar have superb views of Powell Street or of San Francisco. The bar also serves great cheese cake

question: How is it bar?, context: This hotel has attentive and welcoming staff from the moment you step off the pavement. Check-in, bell boys and concierge staff are welcoming and friendly and one of the strengths of this hotel.The other is the superb location just off the corner of Union Square. As such, the rooms (27th floor) and bar have superb views of Powell Street or of San Francisco. The bar also serves great cheese cake. Nearby you are also served with plenty of Starbucks and Walgreens.The room: I can understand criticism of them being dated or noisy with wind but they are decent rooms of good size, clean, and the noise is not that loud you become troubled by it. Concierge recommended a great Chinese restaurant ( Hunan Homes) that was a real gift of a find. There is also a great meal and good service to be found at nearby Scala's Bistro. Best breakfasts have to be at Sears...an American Institution. All of these are a short walk from the hotel.There is no doubt in my mind that the Grand Hyatt would be my first port of call for the next visit to San Francisco.

How is it bar?

As such, the rooms (27th floor) and bar have superb views of Powell Street or of San Francisco. The bar also serves great cheese cake .

This hotel has attentive and welcoming staff from the moment you step off the pavement. Check-in, bell boys and concierge staff are welcoming and friendly and one of the strengths of this hotel.The other is the superb location just off the corner of Union Square. As such, the rooms (27th floor) and bar have superb views of Powell Street or of San Francisco. The bar also serves great cheese cake. Nearby you are also served with plenty of Starbucks and Walgreens.The room: I can understand criticism of them being dated or noisy with wind but they are decent rooms of good size, clean, and the noise is not that loud you become troubled by it. Concierge recommended a great Chinese restaurant ( Hunan Homes) that was a real gift of a find. There is also a great meal and good service to be found at nearby Scala's Bistro. Best breakfasts have to be at Sears...an American Institution. All of these are a short walk from the hotel.There is no doubt in my mind that the Grand Hyatt would be my first port of call for the next visit to San Francisco.

As such, the rooms (27th floor) and <hl> bar have superb views of Powell Street or of San Francisco. The bar also serves great cheese cake <hl> .

This hotel has attentive and welcoming staff from the moment you step off the pavement. Check-in, bell boys and concierge staff are welcoming and friendly and one of the strengths of this hotel.The other is the superb location just off the corner of Union Square. As such, the rooms (27th floor) and <hl> bar have superb views of Powell Street or of San Francisco. The bar also serves great cheese cake <hl>. Nearby you are also served with plenty of Starbucks and Walgreens.The room: I can understand criticism of them being dated or noisy with wind but they are decent rooms of good size, clean, and the noise is not that loud you become troubled by it. Concierge recommended a great Chinese restaurant ( Hunan Homes) that was a real gift of a find. There is also a great meal and good service to be found at nearby Scala's Bistro. Best breakfasts have to be at Sears...an American Institution. All of these are a short walk from the hotel.There is no doubt in my mind that the Grand Hyatt would be my first port of call for the next visit to San Francisco.

This hotel has attentive and welcoming staff from the moment you step off the pavement. Check-in, bell boys and concierge staff are welcoming and friendly and one of the strengths of this hotel. The other is the superb location just off the corner of Union Square. <hl> As such, the rooms (27th floor) and bar have superb views of Powell Street or of San Francisco. The bar also serves great cheese cake . <hl> Nearby you are also served with plenty of Starbucks and Walgreens. The room: I can understand criticism of them being dated or noisy with wind but they are decent rooms of good size, clean, and the noise is not that loud you become troubled by it. Concierge recommended a great Chinese restaurant ( Hunan Homes) that was a real gift of a find. There is also a great meal and good service to be found at nearby Scala's Bistro. Best breakfasts have to be at Sears...an American Institution. All of these are a short walk from the hotel. There is no doubt in my mind that the Grand Hyatt would be my first port of call for the next visit to San Francisco.

tripadvisor_review_12133

tripadvisor

The staff is wonderful, and they truly seem to enjoy their jobs

question: What do you think about the staff?, context: We had a lovely 10th wedding anniversary stay at this hotel. We booked a deluxe King room, and were upgraded upon arrival to the King Suite for free. The staff is wonderful, and they truly seem to enjoy their jobs (which is reflected in their excellent service). Many Thanks to the staff for their cheerful attitude and helpful tips. They booked show tickets for us at a moment's notice, and mapped out for us great places to go that were in the same area as the show: appetizers, the show, dinner, and dessert. What a nice date night we had. Each place was excellent, and lived up to the claims of the staff. We would definitely stay here again. The only (minor) negative was the bathroom - the shower was much to be desired, but if I wanted a luxury bathroom, I would have gone to a spa. Stay here and Enjoy!!

What do you think about the staff?

The staff is wonderful, and they truly seem to enjoy their jobs (which is reflected in their excellent service).

We had a lovely 10th wedding anniversary stay at this hotel. We booked a deluxe King room, and were upgraded upon arrival to the King Suite for free. The staff is wonderful, and they truly seem to enjoy their jobs (which is reflected in their excellent service). Many Thanks to the staff for their cheerful attitude and helpful tips. They booked show tickets for us at a moment's notice, and mapped out for us great places to go that were in the same area as the show: appetizers, the show, dinner, and dessert. What a nice date night we had. Each place was excellent, and lived up to the claims of the staff. We would definitely stay here again. The only (minor) negative was the bathroom - the shower was much to be desired, but if I wanted a luxury bathroom, I would have gone to a spa. Stay here and Enjoy!!

<hl> The staff is wonderful, and they truly seem to enjoy their jobs <hl> (which is reflected in their excellent service).

We had a lovely 10th wedding anniversary stay at this hotel. We booked a deluxe King room, and were upgraded upon arrival to the King Suite for free. <hl> The staff is wonderful, and they truly seem to enjoy their jobs <hl> (which is reflected in their excellent service). Many Thanks to the staff for their cheerful attitude and helpful tips. They booked show tickets for us at a moment's notice, and mapped out for us great places to go that were in the same area as the show: appetizers, the show, dinner, and dessert. What a nice date night we had. Each place was excellent, and lived up to the claims of the staff. We would definitely stay here again. The only (minor) negative was the bathroom - the shower was much to be desired, but if I wanted a luxury bathroom, I would have gone to a spa. Stay here and Enjoy!!

We had a lovely 10th wedding anniversary stay at this hotel. We booked a deluxe King room, and were upgraded upon arrival to the King Suite for free. <hl> The staff is wonderful, and they truly seem to enjoy their jobs (which is reflected in their excellent service). <hl> Many Thanks to the staff for their cheerful attitude and helpful tips. They booked show tickets for us at a moment's notice, and mapped out for us great places to go that were in the same area as the show: appetizers, the show, dinner, and dessert. What a nice date night we had. Each place was excellent, and lived up to the claims of the staff. We would definitely stay here again. The only (minor) negative was the bathroom - the shower was much to be desired, but if I wanted a luxury bathroom, I would have gone to a spa. Stay here and Enjoy!!

tripadvisor_review_536

tripadvisor

decor and beds were awesome

question: How was the bed?, context: I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful. The service, decor and beds were awesome. The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller)

How was the bed?

The service, decor and beds were awesome .

I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful. The service, decor and beds were awesome. The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller)

The service, <hl> decor and beds were awesome <hl> .

I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful. The service, <hl> decor and beds were awesome <hl>. The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller)

I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful. <hl> The service, decor and beds were awesome . <hl> The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller)

tripadvisor_review_2935

tripadvisor

nice mix of the historic architecture and modern decor

question: How was the decor?, context: We enjoyed our four-night stay here in late July. We had a &quot;Grand View&quot; room on the 25th floor in the tower, with a great view stretching from the Golden Gate Bridge on one side (when visible) to Coit Tower and some of the bay. The room was spacious for a city hotel, and nicely done, with a large, attractive bath. (This is clearly a hotel where booking a better room category makes a big difference in your experience.) Views from the Tower elevators were equally impressive, although in a different direction, and made each elevator ride a real treat. The lobby of the tower building was very elegant and attractive, while the lobby of the main hotel maintained a nice mix of the historic architecture and modern decor. We took advantage of the mid-week special dinner menu for St. Francis guests at Michael Mina, which was wonderful, and a fraction of the cost of the more extensive normal menu. The breakfast buffet at the Oak Room was very good, with lots of fresh fruit and excellent pastries (great chocolate croissants and banana nut muffins) as well as the usual hot items. (Although not listed on the menu, the cold buffet is available for less than the full buffet.) Some mornings we just picked up good pastries and coffee from the small bar in the lobby of the tower building, with plenty of spacious seating. The spa is convenient, and I was able to make bookings on less than a day's notice. The services and locker room/facilities were fine, but this is clearly a convenience offering, not a &quot;destination spa.&quot; While this is a huge, busy hotel (often with lines for the concierge), our floor and rooms were very peaceful and quiet, and the hotel has both history and personality. Go speak to the delightful gentleman who runs a shoe-shining service near the Oak Room - he will surely put a smile on your face, and may even sing you a song!

How was the decor?

a nice mix of the historic architecture and modern decor .

We enjoyed our four-night stay here in late July. We had a &quot;Grand View&quot; room on the 25th floor in the tower, with a great view stretching from the Golden Gate Bridge on one side (when visible) to Coit Tower and some of the bay. The room was spacious for a city hotel, and nicely done, with a large, attractive bath. (This is clearly a hotel where booking a better room category makes a big difference in your experience.) Views from the Tower elevators were equally impressive, although in a different direction, and made each elevator ride a real treat. The lobby of the tower building was very elegant and attractive, while the lobby of the main hotel maintained a nice mix of the historic architecture and modern decor. We took advantage of the mid-week special dinner menu for St. Francis guests at Michael Mina, which was wonderful, and a fraction of the cost of the more extensive normal menu. The breakfast buffet at the Oak Room was very good, with lots of fresh fruit and excellent pastries (great chocolate croissants and banana nut muffins) as well as the usual hot items. (Although not listed on the menu, the cold buffet is available for less than the full buffet.) Some mornings we just picked up good pastries and coffee from the small bar in the lobby of the tower building, with plenty of spacious seating. The spa is convenient, and I was able to make bookings on less than a day's notice. The services and locker room/facilities were fine, but this is clearly a convenience offering, not a &quot;destination spa.&quot; While this is a huge, busy hotel (often with lines for the concierge), our floor and rooms were very peaceful and quiet, and the hotel has both history and personality. Go speak to the delightful gentleman who runs a shoe-shining service near the Oak Room - he will surely put a smile on your face, and may even sing you a song!

a <hl> nice mix of the historic architecture and modern decor <hl> .

We enjoyed our four-night stay here in late July. We had a &quot;Grand View&quot; room on the 25th floor in the tower, with a great view stretching from the Golden Gate Bridge on one side (when visible) to Coit Tower and some of the bay. The room was spacious for a city hotel, and nicely done, with a large, attractive bath. (This is clearly a hotel where booking a better room category makes a big difference in your experience.) Views from the Tower elevators were equally impressive, although in a different direction, and made each elevator ride a real treat. The lobby of the tower building was very elegant and attractive, while the lobby of the main hotel maintained a <hl> nice mix of the historic architecture and modern decor <hl>. We took advantage of the mid-week special dinner menu for St. Francis guests at Michael Mina, which was wonderful, and a fraction of the cost of the more extensive normal menu. The breakfast buffet at the Oak Room was very good, with lots of fresh fruit and excellent pastries (great chocolate croissants and banana nut muffins) as well as the usual hot items. (Although not listed on the menu, the cold buffet is available for less than the full buffet.) Some mornings we just picked up good pastries and coffee from the small bar in the lobby of the tower building, with plenty of spacious seating. The spa is convenient, and I was able to make bookings on less than a day's notice. The services and locker room/facilities were fine, but this is clearly a convenience offering, not a &quot;destination spa.&quot; While this is a huge, busy hotel (often with lines for the concierge), our floor and rooms were very peaceful and quiet, and the hotel has both history and personality. Go speak to the delightful gentleman who runs a shoe-shining service near the Oak Room - he will surely put a smile on your face, and may even sing you a song!

We enjoyed our four-night stay here in late July. We had a &quot;Grand View&quot; room on the 25th floor in the tower, with a great view stretching from the Golden Gate Bridge on one side (when visible) to Coit Tower and some of the bay. The room was spacious for a city hotel, and nicely done, with a large, attractive bath. (This is clearly a hotel where booking a better room category makes a big difference in your experience.) Views from the Tower elevators were equally impressive, although in a different direction, and made each elevator ride a real treat. The lobby of the tower building was very elegant and attractive, while the lobby of the main hotel maintained <hl> a nice mix of the historic architecture and modern decor . <hl> We took advantage of the mid-week special dinner menu for St. Francis guests at Michael Mina, which was wonderful, and a fraction of the cost of the more extensive normal menu. The breakfast buffet at the Oak Room was very good, with lots of fresh fruit and excellent pastries (great chocolate croissants and banana nut muffins) as well as the usual hot items. (Although not listed on the menu, the cold buffet is available for less than the full buffet.) Some mornings we just picked up good pastries and coffee from the small bar in the lobby of the tower building, with plenty of spacious seating. The spa is convenient, and I was able to make bookings on less than a day's notice. The services and locker room/facilities were fine, but this is clearly a convenience offering, not a &quot;destination spa.&quot; While this is a huge, busy hotel (often with lines for the concierge), our floor and rooms were very peaceful and quiet, and the hotel has both history and personality. Go speak to the delightful gentleman who runs a shoe-shining service near the Oak Room - he will surely put a smile on your face, and may even sing you a song!

tripadvisor_review_13817

tripadvisor

What can I really say about this 'hotel' except I've been more comfortable camping in a

question: How is the area in that area?, context: Wow. What can I really say about this 'hotel' except I've been more comfortable camping in a tent-- and safer as well. The manager--an Indian individual-- was about as accomodating as a kick to the backside. When he discovered we had three individuals staying in the room (two queen beds) he proceeded to kick us out of the hotel, which should have been our first sign to leave. After some persuasion, he let us pay an EXTRA amount to stay the night. That night, our brand new Honda Civic's windows were smashed in and many possessions were stolen, including a Playstation portable with numerous games and DVD's, five-hundred dollars cash, cases of hand-selected wine from Sonoma county--the list goes on and on. We were never instructed that the parking garage was a dangerous area full of vagrants lurking in every corner as soon as the sun goes down. The next morning there were numerous persons sleeping in the parking garage. The room was filthy! The mattress was blood-stained and the bathroom looked as though it had never been cleaned. I definetely could see this hotel offering 'hourly' rates. The service was poor and the accomodations were even worse!!! Do yourself a favor and stay away!

How is the area in that area?

What can I really say about this 'hotel' except I've been more comfortable camping in a tent-- and safer as well.

Wow. What can I really say about this 'hotel' except I've been more comfortable camping in a tent-- and safer as well. The manager--an Indian individual-- was about as accomodating as a kick to the backside. When he discovered we had three individuals staying in the room (two queen beds) he proceeded to kick us out of the hotel, which should have been our first sign to leave. After some persuasion, he let us pay an EXTRA amount to stay the night. That night, our brand new Honda Civic's windows were smashed in and many possessions were stolen, including a Playstation portable with numerous games and DVD's, five-hundred dollars cash, cases of hand-selected wine from Sonoma county--the list goes on and on. We were never instructed that the parking garage was a dangerous area full of vagrants lurking in every corner as soon as the sun goes down. The next morning there were numerous persons sleeping in the parking garage. The room was filthy! The mattress was blood-stained and the bathroom looked as though it had never been cleaned. I definetely could see this hotel offering 'hourly' rates. The service was poor and the accomodations were even worse!!! Do yourself a favor and stay away!

<hl> What can I really say about this 'hotel' except I've been more comfortable camping in a <hl> tent-- and safer as well.

Wow. <hl> What can I really say about this 'hotel' except I've been more comfortable camping in a <hl> tent-- and safer as well. The manager--an Indian individual-- was about as accomodating as a kick to the backside. When he discovered we had three individuals staying in the room (two queen beds) he proceeded to kick us out of the hotel, which should have been our first sign to leave. After some persuasion, he let us pay an EXTRA amount to stay the night. That night, our brand new Honda Civic's windows were smashed in and many possessions were stolen, including a Playstation portable with numerous games and DVD's, five-hundred dollars cash, cases of hand-selected wine from Sonoma county--the list goes on and on. We were never instructed that the parking garage was a dangerous area full of vagrants lurking in every corner as soon as the sun goes down. The next morning there were numerous persons sleeping in the parking garage. The room was filthy! The mattress was blood-stained and the bathroom looked as though it had never been cleaned. I definetely could see this hotel offering 'hourly' rates. The service was poor and the accomodations were even worse!!! Do yourself a favor and stay away!

Wow. <hl> What can I really say about this 'hotel' except I've been more comfortable camping in a tent-- and safer as well. <hl> The manager--an Indian individual-- was about as accomodating as a kick to the backside. When he discovered we had three individuals staying in the room (two queen beds) he proceeded to kick us out of the hotel, which should have been our first sign to leave. After some persuasion, he let us pay an EXTRA amount to stay the night. That night, our brand new Honda Civic's windows were smashed in and many possessions were stolen, including a Playstation portable with numerous games and DVD's, five-hundred dollars cash, cases of hand-selected wine from Sonoma county--the list goes on and on. We were never instructed that the parking garage was a dangerous area full of vagrants lurking in every corner as soon as the sun goes down. The next morning there were numerous persons sleeping in the parking garage. The room was filthy! The mattress was blood-stained and the bathroom looked as though it had never been cleaned. I definetely could see this hotel offering 'hourly' rates. The service was poor and the accomodations were even worse!!! Do yourself a favor and stay away!

tripadvisor_review_17518

tripadvisor

Loved the service

question: What is your take on the service in the Norfolk hotel?, context: Loved the location - so close to Union Square and you can walk to so many key locations. Loved the authenticity - felt like I was part of the history of San Francisco. The hotel is old but it was clean, the bedding was fresh and the bathroom sparkled. Loved the service - the people at the desk were helpful and went out of the way to ensure we got everything we needed. Loved the free breakfast and wine reception - the free breakfast was a great way to save a bit of money and the waffles were great - the wine reception helped reduce our wine bill at dinner and was a great place to meet others and share the day's experiences. Loved the price - the hotel honoured a great deal that was briefly available on the internet even though I had already booked our rooms. $110.00 U.S. a night. Only problems - there was some work being done outside our rooms during the day which was a problem for those trying to get a catnap in late in the afternoon prior to going out for dinner. As well, we were there during an unbelievable cold snap and gettingthe temperature just right in the room was a bit difficult given the age of the hotel. Cheers

What is your take on the service in the Norfolk hotel?

Loved the service - the people at the desk were helpful and went out of the way to ensure we got everything we needed.

Loved the location - so close to Union Square and you can walk to so many key locations. Loved the authenticity - felt like I was part of the history of San Francisco. The hotel is old but it was clean, the bedding was fresh and the bathroom sparkled. Loved the service - the people at the desk were helpful and went out of the way to ensure we got everything we needed. Loved the free breakfast and wine reception - the free breakfast was a great way to save a bit of money and the waffles were great - the wine reception helped reduce our wine bill at dinner and was a great place to meet others and share the day's experiences. Loved the price - the hotel honoured a great deal that was briefly available on the internet even though I had already booked our rooms. $110.00 U.S. a night. Only problems - there was some work being done outside our rooms during the day which was a problem for those trying to get a catnap in late in the afternoon prior to going out for dinner. As well, we were there during an unbelievable cold snap and gettingthe temperature just right in the room was a bit difficult given the age of the hotel. Cheers

<hl> Loved the service <hl> - the people at the desk were helpful and went out of the way to ensure we got everything we needed.

Loved the location - so close to Union Square and you can walk to so many key locations. Loved the authenticity - felt like I was part of the history of San Francisco. The hotel is old but it was clean, the bedding was fresh and the bathroom sparkled. <hl> Loved the service <hl> - the people at the desk were helpful and went out of the way to ensure we got everything we needed. Loved the free breakfast and wine reception - the free breakfast was a great way to save a bit of money and the waffles were great - the wine reception helped reduce our wine bill at dinner and was a great place to meet others and share the day's experiences. Loved the price - the hotel honoured a great deal that was briefly available on the internet even though I had already booked our rooms. $110.00 U.S. a night. Only problems - there was some work being done outside our rooms during the day which was a problem for those trying to get a catnap in late in the afternoon prior to going out for dinner. As well, we were there during an unbelievable cold snap and gettingthe temperature just right in the room was a bit difficult given the age of the hotel. Cheers

Loved the location - so close to Union Square and you can walk to so many key locations. Loved the authenticity - felt like I was part of the history of San Francisco. The hotel is old but it was clean, the bedding was fresh and the bathroom sparkled. <hl> Loved the service - the people at the desk were helpful and went out of the way to ensure we got everything we needed. <hl> Loved the free breakfast and wine reception - the free breakfast was a great way to save a bit of money and the waffles were great - the wine reception helped reduce our wine bill at dinner and was a great place to meet others and share the day's experiences. Loved the price - the hotel honoured a great deal that was briefly available on the internet even though I had already booked our rooms. $110.00 U.S. a night. Only problems - there was some work being done outside our rooms during the day which was a problem for those trying to get a catnap in late in the afternoon prior to going out for dinner. As well, we were there during an unbelievable cold snap and gettingthe temperature just right in the room was a bit difficult given the age of the hotel. Cheers

tripadvisor_review_9685

tripadvisor

The front desk was super helpful and friendly

question: Was the service good?, context: I have to add to the positive reviews of the Hotel Carlton. Our experience here was excellent. The front desk was super helpful and friendly, helping get us checked in early even though we hadn't requested it and showing us how to take the train to the huge embarrassing Bears game we were in town for. We had absolutely no problems with our room or the &quot;thin walls&quot; other reviewers complained about. The bed and bedding were very clean and comfortable and the bathroom fixtures were new (ok, the tub could use a replacement). The quality of the furnishings totally blew away the bargain price we paid for the room.I guess if you're not from a city you could think the surrounding neighborhood is sketchy. But we didn't think so at all. It's just urban. We walked back home every night after midnight and there was always lots of activity and people out and about. We loved being right in the middle of everything - a short walk to Union Square, Chinatown, and lots of bars and restos. I am so glad we took a chance and stayed at the Hotel Carlton. We would definitely stay here again or at another Joie de Vivre hotel.

Was the service good?

The front desk was super helpful and friendly , helping get us checked in early even though we hadn't requested it and showing us how to take the train to the huge embarrassing Bears game we were in town for.

I have to add to the positive reviews of the Hotel Carlton. Our experience here was excellent. The front desk was super helpful and friendly, helping get us checked in early even though we hadn't requested it and showing us how to take the train to the huge embarrassing Bears game we were in town for. We had absolutely no problems with our room or the &quot;thin walls&quot; other reviewers complained about. The bed and bedding were very clean and comfortable and the bathroom fixtures were new (ok, the tub could use a replacement). The quality of the furnishings totally blew away the bargain price we paid for the room.I guess if you're not from a city you could think the surrounding neighborhood is sketchy. But we didn't think so at all. It's just urban. We walked back home every night after midnight and there was always lots of activity and people out and about. We loved being right in the middle of everything - a short walk to Union Square, Chinatown, and lots of bars and restos. I am so glad we took a chance and stayed at the Hotel Carlton. We would definitely stay here again or at another Joie de Vivre hotel.

<hl> The front desk was super helpful and friendly <hl> , helping get us checked in early even though we hadn't requested it and showing us how to take the train to the huge embarrassing Bears game we were in town for.

I have to add to the positive reviews of the Hotel Carlton. Our experience here was excellent. <hl> The front desk was super helpful and friendly <hl>, helping get us checked in early even though we hadn't requested it and showing us how to take the train to the huge embarrassing Bears game we were in town for. We had absolutely no problems with our room or the &quot;thin walls&quot; other reviewers complained about. The bed and bedding were very clean and comfortable and the bathroom fixtures were new (ok, the tub could use a replacement). The quality of the furnishings totally blew away the bargain price we paid for the room.I guess if you're not from a city you could think the surrounding neighborhood is sketchy. But we didn't think so at all. It's just urban. We walked back home every night after midnight and there was always lots of activity and people out and about. We loved being right in the middle of everything - a short walk to Union Square, Chinatown, and lots of bars and restos. I am so glad we took a chance and stayed at the Hotel Carlton. We would definitely stay here again or at another Joie de Vivre hotel.

I have to add to the positive reviews of the Hotel Carlton. Our experience here was excellent. <hl> The front desk was super helpful and friendly , helping get us checked in early even though we hadn't requested it and showing us how to take the train to the huge embarrassing Bears game we were in town for. <hl> We had absolutely no problems with our room or the &quot;thin walls&quot; other reviewers complained about. The bed and bedding were very clean and comfortable and the bathroom fixtures were new (ok, the tub could use a replacement). The quality of the furnishings totally blew away the bargain price we paid for the room. I guess if you're not from a city you could think the surrounding neighborhood is sketchy. But we didn't think so at all. It's just urban. We walked back home every night after midnight and there was always lots of activity and people out and about. We loved being right in the middle of everything - a short walk to Union Square, Chinatown, and lots of bars and restos. I am so glad we took a chance and stayed at the Hotel Carlton. We would definitely stay here again or at another Joie de Vivre hotel.

tripadvisor_review_3365

tripadvisor

We were also able to walk to North Beach (a must do) as well as Lombard Street

question: How is the walk?, context: My husband and I stayed at the Best Western Tuscan Inn at Fisherman's Wharf for 3 nights in August and loved it so much that we booked for an additional 2 nights on our way back through San Francisco. We took the advice of the people who had submitted reviews on this site and we did ask for a courtyard room. We received this category of room both times and were very happy with the fact that we did not hear any street noise at all! Every evening from 5:00 - 6:00 they have complimentary wine and beer in their lobby by the fireplace. It really is a great atmosphere. The hotel is close to Fisherman's Wharf and the cable car lines. We were also able to walk to North Beach (a must do) as well as Lombard Street. The staff is wonderful to deal with and very helpful if you need directions or advice. I would definitely recommend this hotel.

How is the walk?

We were also able to walk to North Beach (a must do) as well as Lombard Street .

My husband and I stayed at the Best Western Tuscan Inn at Fisherman's Wharf for 3 nights in August and loved it so much that we booked for an additional 2 nights on our way back through San Francisco. We took the advice of the people who had submitted reviews on this site and we did ask for a courtyard room. We received this category of room both times and were very happy with the fact that we did not hear any street noise at all! Every evening from 5:00 - 6:00 they have complimentary wine and beer in their lobby by the fireplace. It really is a great atmosphere. The hotel is close to Fisherman's Wharf and the cable car lines. We were also able to walk to North Beach (a must do) as well as Lombard Street. The staff is wonderful to deal with and very helpful if you need directions or advice. I would definitely recommend this hotel.

<hl> We were also able to walk to North Beach (a must do) as well as Lombard Street <hl> .

My husband and I stayed at the Best Western Tuscan Inn at Fisherman's Wharf for 3 nights in August and loved it so much that we booked for an additional 2 nights on our way back through San Francisco. We took the advice of the people who had submitted reviews on this site and we did ask for a courtyard room. We received this category of room both times and were very happy with the fact that we did not hear any street noise at all! Every evening from 5:00 - 6:00 they have complimentary wine and beer in their lobby by the fireplace. It really is a great atmosphere. The hotel is close to Fisherman's Wharf and the cable car lines. <hl> We were also able to walk to North Beach (a must do) as well as Lombard Street <hl>. The staff is wonderful to deal with and very helpful if you need directions or advice. I would definitely recommend this hotel.

My husband and I stayed at the Best Western Tuscan Inn at Fisherman's Wharf for 3 nights in August and loved it so much that we booked for an additional 2 nights on our way back through San Francisco. We took the advice of the people who had submitted reviews on this site and we did ask for a courtyard room. We received this category of room both times and were very happy with the fact that we did not hear any street noise at all! Every evening from 5:00 - 6:00 they have complimentary wine and beer in their lobby by the fireplace. It really is a great atmosphere. The hotel is close to Fisherman's Wharf and the cable car lines. <hl> We were also able to walk to North Beach (a must do) as well as Lombard Street . <hl> The staff is wonderful to deal with and very helpful if you need directions or advice. I would definitely recommend this hotel.

tripadvisor_review_6221

tripadvisor

the noise of the busy streets/ tourists

question: How would you rate the tourist base of the Diani beach?, context: The Tuscan Inn is in a great spot of the Harbour, Golden Gates Trips, Alcatraz and all the seals and manages to cut out the noise of the busy streets/ tourists. It is easy to get a tram into the city and there are some restaurants with great views close by.The rooms are clean and comfortable although mine (With two double beds) could have been bigger. The staff are friendly and there is one computer for internet access as well as free coffee and biscuits in the afternoon.There is no hotel bar but an italian restaurant is attached to the hotel which was nice and convenient.

How would you rate the tourist base of the Diani beach?

The Tuscan Inn is in a great spot of the Harbour, Golden Gates Trips, Alcatraz and all the seals and manages to cut out the noise of the busy streets/ tourists .

The Tuscan Inn is in a great spot of the Harbour, Golden Gates Trips, Alcatraz and all the seals and manages to cut out the noise of the busy streets/ tourists. It is easy to get a tram into the city and there are some restaurants with great views close by.The rooms are clean and comfortable although mine (With two double beds) could have been bigger. The staff are friendly and there is one computer for internet access as well as free coffee and biscuits in the afternoon.There is no hotel bar but an italian restaurant is attached to the hotel which was nice and convenient.

The Tuscan Inn is in a great spot of the Harbour, Golden Gates Trips, Alcatraz and all the seals and manages to cut out <hl> the noise of the busy streets/ tourists <hl> .

The Tuscan Inn is in a great spot of the Harbour, Golden Gates Trips, Alcatraz and all the seals and manages to cut out <hl> the noise of the busy streets/ tourists <hl>. It is easy to get a tram into the city and there are some restaurants with great views close by.The rooms are clean and comfortable although mine (With two double beds) could have been bigger. The staff are friendly and there is one computer for internet access as well as free coffee and biscuits in the afternoon.There is no hotel bar but an italian restaurant is attached to the hotel which was nice and convenient.

<hl> The Tuscan Inn is in a great spot of the Harbour, Golden Gates Trips, Alcatraz and all the seals and manages to cut out the noise of the busy streets/ tourists . <hl> It is easy to get a tram into the city and there are some restaurants with great views close by. The rooms are clean and comfortable although mine (With two double beds) could have been bigger. The staff are friendly and there is one computer for internet access as well as free coffee and biscuits in the afternoon. There is no hotel bar but an italian restaurant is attached to the hotel which was nice and convenient.

tripadvisor_review_6213

tripadvisor

the staff was extremely unhelpful

question: What is your opinion of the staff in the KRA offices?, context: I booked this Hotel late for a conference when all of the good hotels were full. It turned out to be in a very bad neighborhood. The room smelled like urine and the staff was extremely unhelpful. I was booked for six days, but only stayed one night because it was so bad. I ended up staying in another hotel (The Mosser, which was great) for the other five nights. It was also full but by changing rooms every day they were able to accomodate me. The Monarch would not refund me for the five unused nights and they were charging almost twice their normal rates because of the conference.

What is your opinion of the staff in the KRA offices?

The room smelled like urine and the staff was extremely unhelpful .

I booked this Hotel late for a conference when all of the good hotels were full. It turned out to be in a very bad neighborhood. The room smelled like urine and the staff was extremely unhelpful. I was booked for six days, but only stayed one night because it was so bad. I ended up staying in another hotel (The Mosser, which was great) for the other five nights. It was also full but by changing rooms every day they were able to accomodate me. The Monarch would not refund me for the five unused nights and they were charging almost twice their normal rates because of the conference.

The room smelled like urine and <hl> the staff was extremely unhelpful <hl> .

I booked this Hotel late for a conference when all of the good hotels were full. It turned out to be in a very bad neighborhood. The room smelled like urine and <hl> the staff was extremely unhelpful <hl>. I was booked for six days, but only stayed one night because it was so bad. I ended up staying in another hotel (The Mosser, which was great) for the other five nights. It was also full but by changing rooms every day they were able to accomodate me. The Monarch would not refund me for the five unused nights and they were charging almost twice their normal rates because of the conference.

I booked this Hotel late for a conference when all of the good hotels were full. It turned out to be in a very bad neighborhood. <hl> The room smelled like urine and the staff was extremely unhelpful . <hl> I was booked for six days, but only stayed one night because it was so bad. I ended up staying in another hotel (The Mosser, which was great) for the other five nights. It was also full but by changing rooms every day they were able to accomodate me. The Monarch would not refund me for the five unused nights and they were charging almost twice their normal rates because of the conference.

tripadvisor_review_17254

tripadvisor

Beautiful views of the city

question: How is the view?, context: Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. Beautiful views of the city. Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.

How is the view?

Beautiful views of the city .

Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. Beautiful views of the city. Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.

<hl> Beautiful views of the city <hl> .

Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. <hl> Beautiful views of the city <hl>. Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.

Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. <hl> Beautiful views of the city . <hl> Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.

tripadvisor_review_1828

tripadvisor

We had a wonderful experience

question: How about the quality of the experience?, context: We had a wonderful experience - we stayed at the hotel based upon the reviews that this was a place to celebrate a special occasion. It lived up to the best reviews. We upgraded to the club level at the last minute which was a superlative experience. We were made to feel welcome and staff was friendly and helpful beyond any comparable luxury hotel in our experience. We loved it so much that we stayed an extra day. The Dining Room for a special dinner is also recommended - just like the hotel - service was extremely attentive but not intrusive. The location is wonderful - we explored Chinatown on foot and wandered over to the Ferry Building. The magic of San Francisco needs no explanation and for a special event (if you can afford it) this is wonderful way to experience it.

How about the quality of the experience?

We had a wonderful experience - we stayed at the hotel based upon the reviews that this was a place to celebrate a special occasion.

We had a wonderful experience - we stayed at the hotel based upon the reviews that this was a place to celebrate a special occasion. It lived up to the best reviews. We upgraded to the club level at the last minute which was a superlative experience. We were made to feel welcome and staff was friendly and helpful beyond any comparable luxury hotel in our experience. We loved it so much that we stayed an extra day. The Dining Room for a special dinner is also recommended - just like the hotel - service was extremely attentive but not intrusive. The location is wonderful - we explored Chinatown on foot and wandered over to the Ferry Building. The magic of San Francisco needs no explanation and for a special event (if you can afford it) this is wonderful way to experience it.

<hl> We had a wonderful experience <hl> - we stayed at the hotel based upon the reviews that this was a place to celebrate a special occasion.

<hl> We had a wonderful experience <hl> - we stayed at the hotel based upon the reviews that this was a place to celebrate a special occasion. It lived up to the best reviews. We upgraded to the club level at the last minute which was a superlative experience. We were made to feel welcome and staff was friendly and helpful beyond any comparable luxury hotel in our experience. We loved it so much that we stayed an extra day. The Dining Room for a special dinner is also recommended - just like the hotel - service was extremely attentive but not intrusive. The location is wonderful - we explored Chinatown on foot and wandered over to the Ferry Building. The magic of San Francisco needs no explanation and for a special event (if you can afford it) this is wonderful way to experience it.

<hl> We had a wonderful experience - we stayed at the hotel based upon the reviews that this was a place to celebrate a special occasion. <hl> It lived up to the best reviews. We upgraded to the club level at the last minute which was a superlative experience. We were made to feel welcome and staff was friendly and helpful beyond any comparable luxury hotel in our experience. We loved it so much that we stayed an extra day. The Dining Room for a special dinner is also recommended - just like the hotel - service was extremely attentive but not intrusive. The location is wonderful - we explored Chinatown on foot and wandered over to the Ferry Building. The magic of San Francisco needs no explanation and for a special event (if you can afford it) this is wonderful way to experience it.

tripadvisor_review_2096

tripadvisor

the very friendly and knowledgeable concierge

question: How was the concierge service?, context: I REALLY wanted to love this hotel. The website made it look great and the reviews I had read were very positive. However, despite the reasonable room rates (I paid 179/night), this is just not a hotel I would return to.GENERAL: The problem with Kimpton hotels, in my opinion, is that they are theme hotels rather than true luxury hotels. The theme of the Palomar is &quot;fancy hotel&quot;. It emulates luxury, but doesn't actually achieve it.LOCATION: The hotel is located very centrally on the corner of Market Street and 4th St. The particular street corner is ridden with somewhat sleazy types, and the building abuts an Old Navy store.LOBBY: I generally enjoy large, open spaces, and the lobby, though well-appointed, was the opposite.ROOMS: TINY!!!!! The very friendly receptionist had even upgraded me to one of the larger rooms, and that was still an extremely small room. The room was nicely appointed but, again, TINY!! The bathroom was so tiny that, sitting on the toilet, my knees nearly touched the cheaply painted-over sliding door that separates the bedroom from the bathroom. The bedding was awful. The pillows were tiny and not firm enough.SERVICE: This is the hotel's one big plus. Everyone from the receptionist to Virgil, the very friendly and knowledgeable concierge, to the bellboys, were professional and courteous.RESTAURANT: The restaurant, Fifth Floor, has received rave reviews on Zagat and elsewhere. It bills itself as a gourmet fine dining restaurant with a star chef. I have eaten in some of the finest restaurants domestically and internationally, and this restaurant just wasn't that great. The service was terrific, but the food, though flavorful and inventive, wasn't worth the $173 price tag (for one person!!). Entrees priced between 40-52 dollars!!!SUMMARY: If you are in dire need of a boutique hotel in San Francisco, go to the W. It's near the Palomar, but it is a first-rate version of itself rather than a second-rate version of another hotel (which is what, sadly, most of the Kimpton hotels are).

How was the concierge service?

Everyone from the receptionist to Virgil, the very friendly and knowledgeable concierge , to the bellboys, were professional and courteous.

I REALLY wanted to love this hotel. The website made it look great and the reviews I had read were very positive. However, despite the reasonable room rates (I paid 179/night), this is just not a hotel I would return to.GENERAL: The problem with Kimpton hotels, in my opinion, is that they are theme hotels rather than true luxury hotels. The theme of the Palomar is &quot;fancy hotel&quot;. It emulates luxury, but doesn't actually achieve it.LOCATION: The hotel is located very centrally on the corner of Market Street and 4th St. The particular street corner is ridden with somewhat sleazy types, and the building abuts an Old Navy store.LOBBY: I generally enjoy large, open spaces, and the lobby, though well-appointed, was the opposite.ROOMS: TINY!!!!! The very friendly receptionist had even upgraded me to one of the larger rooms, and that was still an extremely small room. The room was nicely appointed but, again, TINY!! The bathroom was so tiny that, sitting on the toilet, my knees nearly touched the cheaply painted-over sliding door that separates the bedroom from the bathroom. The bedding was awful. The pillows were tiny and not firm enough.SERVICE: This is the hotel's one big plus. Everyone from the receptionist to Virgil, the very friendly and knowledgeable concierge, to the bellboys, were professional and courteous.RESTAURANT: The restaurant, Fifth Floor, has received rave reviews on Zagat and elsewhere. It bills itself as a gourmet fine dining restaurant with a star chef. I have eaten in some of the finest restaurants domestically and internationally, and this restaurant just wasn't that great. The service was terrific, but the food, though flavorful and inventive, wasn't worth the $173 price tag (for one person!!). Entrees priced between 40-52 dollars!!!SUMMARY: If you are in dire need of a boutique hotel in San Francisco, go to the W. It's near the Palomar, but it is a first-rate version of itself rather than a second-rate version of another hotel (which is what, sadly, most of the Kimpton hotels are).

Everyone from the receptionist to Virgil, <hl> the very friendly and knowledgeable concierge <hl> , to the bellboys, were professional and courteous.

I REALLY wanted to love this hotel. The website made it look great and the reviews I had read were very positive. However, despite the reasonable room rates (I paid 179/night), this is just not a hotel I would return to.GENERAL: The problem with Kimpton hotels, in my opinion, is that they are theme hotels rather than true luxury hotels. The theme of the Palomar is &quot;fancy hotel&quot;. It emulates luxury, but doesn't actually achieve it.LOCATION: The hotel is located very centrally on the corner of Market Street and 4th St. The particular street corner is ridden with somewhat sleazy types, and the building abuts an Old Navy store.LOBBY: I generally enjoy large, open spaces, and the lobby, though well-appointed, was the opposite.ROOMS: TINY!!!!! The very friendly receptionist had even upgraded me to one of the larger rooms, and that was still an extremely small room. The room was nicely appointed but, again, TINY!! The bathroom was so tiny that, sitting on the toilet, my knees nearly touched the cheaply painted-over sliding door that separates the bedroom from the bathroom. The bedding was awful. The pillows were tiny and not firm enough.SERVICE: This is the hotel's one big plus. Everyone from the receptionist to Virgil, <hl> the very friendly and knowledgeable concierge <hl>, to the bellboys, were professional and courteous.RESTAURANT: The restaurant, Fifth Floor, has received rave reviews on Zagat and elsewhere. It bills itself as a gourmet fine dining restaurant with a star chef. I have eaten in some of the finest restaurants domestically and internationally, and this restaurant just wasn't that great. The service was terrific, but the food, though flavorful and inventive, wasn't worth the $173 price tag (for one person!!). Entrees priced between 40-52 dollars!!!SUMMARY: If you are in dire need of a boutique hotel in San Francisco, go to the W. It's near the Palomar, but it is a first-rate version of itself rather than a second-rate version of another hotel (which is what, sadly, most of the Kimpton hotels are).

I REALLY wanted to love this hotel. The website made it look great and the reviews I had read were very positive. However, despite the reasonable room rates (I paid 179/night), this is just not a hotel I would return to. GENERAL: The problem with Kimpton hotels, in my opinion, is that they are theme hotels rather than true luxury hotels. The theme of the Palomar is &quot;fancy hotel&quot;. It emulates luxury, but doesn't actually achieve it. LOCATION: The hotel is located very centrally on the corner of Market Street and 4th St. The particular street corner is ridden with somewhat sleazy types, and the building abuts an Old Navy store. LOBBY: I generally enjoy large, open spaces, and the lobby, though well-appointed, was the opposite. ROOMS: TINY!!!!! The very friendly receptionist had even upgraded me to one of the larger rooms, and that was still an extremely small room. The room was nicely appointed but, again, TINY!! The bathroom was so tiny that, sitting on the toilet, my knees nearly touched the cheaply painted-over sliding door that separates the bedroom from the bathroom. The bedding was awful. The pillows were tiny and not firm enough. SERVICE: This is the hotel's one big plus. <hl> Everyone from the receptionist to Virgil, the very friendly and knowledgeable concierge , to the bellboys, were professional and courteous. <hl> RESTAURANT: The restaurant, Fifth Floor, has received rave reviews on Zagat and elsewhere. It bills itself as a gourmet fine dining restaurant with a star chef. I have eaten in some of the finest restaurants domestically and internationally, and this restaurant just wasn't that great. The service was terrific, but the food, though flavorful and inventive, wasn't worth the $173 price tag (for one person!!). Entrees priced between 40-52 dollars!!!SUMMARY: If you are in dire need of a boutique hotel in San Francisco, go to the W. It's near the Palomar, but it is a first-rate version of itself rather than a second-rate version of another hotel (which is what, sadly, most of the Kimpton hotels are).

tripadvisor_review_3779

tripadvisor

view is great

question: How is the view?, context: My husband and I took an Easter weekend getaway to San Francisco. We wanted to be in a good location to do some walking. This was situated on Nob Hill and it was a nice walk to Fisherman's Wharf. It also has a very close trolley stop. The staff was friendly. We called the concierge on numerous occasions to find out where to eat. Breakfast at the Top of the Mark was spectacular. Food was good and the view is great. We would stay there again if we visit San Francisco again.

How is the view?

Food was good and the view is great .

My husband and I took an Easter weekend getaway to San Francisco. We wanted to be in a good location to do some walking. This was situated on Nob Hill and it was a nice walk to Fisherman's Wharf. It also has a very close trolley stop. The staff was friendly. We called the concierge on numerous occasions to find out where to eat. Breakfast at the Top of the Mark was spectacular. Food was good and the view is great. We would stay there again if we visit San Francisco again.

Food was good and the <hl> view is great <hl> .

My husband and I took an Easter weekend getaway to San Francisco. We wanted to be in a good location to do some walking. This was situated on Nob Hill and it was a nice walk to Fisherman's Wharf. It also has a very close trolley stop. The staff was friendly. We called the concierge on numerous occasions to find out where to eat. Breakfast at the Top of the Mark was spectacular. Food was good and the <hl> view is great <hl>. We would stay there again if we visit San Francisco again.

My husband and I took an Easter weekend getaway to San Francisco. We wanted to be in a good location to do some walking. This was situated on Nob Hill and it was a nice walk to Fisherman's Wharf. It also has a very close trolley stop. The staff was friendly. We called the concierge on numerous occasions to find out where to eat. Breakfast at the Top of the Mark was spectacular. <hl> Food was good and the view is great . <hl> We would stay there again if we visit San Francisco again.

tripadvisor_review_11227

tripadvisor

The bathroom was big and bright

question: Does this bathroom is well sized?, context: I travel to SF frequently and have passed this hotel without noticing it many times. The TripAdvisor reviews we so good I decided to try it last week. I'm glad I did.Thhe rooms are spacious, clean and comfortable. My king bed was very comfortable. The bathroom was big and bright. Breakfast buffet was good, too.This hotel is located on Nob Hill and is a convenient walk to the Financial District, Union Square and China Town. The Powell St. cable car goes right by it.

Does this bathroom is well sized?

The bathroom was big and bright .

I travel to SF frequently and have passed this hotel without noticing it many times. The TripAdvisor reviews we so good I decided to try it last week. I'm glad I did.Thhe rooms are spacious, clean and comfortable. My king bed was very comfortable. The bathroom was big and bright. Breakfast buffet was good, too.This hotel is located on Nob Hill and is a convenient walk to the Financial District, Union Square and China Town. The Powell St. cable car goes right by it.

<hl> The bathroom was big and bright <hl> .

I travel to SF frequently and have passed this hotel without noticing it many times. The TripAdvisor reviews we so good I decided to try it last week. I'm glad I did.Thhe rooms are spacious, clean and comfortable. My king bed was very comfortable. <hl> The bathroom was big and bright <hl>. Breakfast buffet was good, too.This hotel is located on Nob Hill and is a convenient walk to the Financial District, Union Square and China Town. The Powell St. cable car goes right by it.

I travel to SF frequently and have passed this hotel without noticing it many times. The TripAdvisor reviews we so good I decided to try it last week. I'm glad I did. Thhe rooms are spacious, clean and comfortable. My king bed was very comfortable. <hl> The bathroom was big and bright . <hl> Breakfast buffet was good, too. This hotel is located on Nob Hill and is a convenient walk to the Financial District, Union Square and China Town. The Powell St. cable car goes right by it.

tripadvisor_review_809

tripadvisor

The beds are always comfortable, the rooms immaculate and very nicely appointed

question: How is the hotel?, context: We've stayed at the Orchard Hotel on numerous occasions, the most recent being June of 2009. The hotel is well located--near the cable car line and Union Square shopping and restaurants. It's an easy walk to Chinatown. The staff is consistently responsive and efficient. The beds are always comfortable, the rooms immaculate and very nicely appointed. We love the free use of the DVD library and the free internet access. The rooms and bathrooms are large -- quite unusual for a hotel in this price range in San Francisco. When we drive, we park in the public lot about a block away--much less expensive than the hotel parking fee. We have stayed in this hotel about 6 times. Each time has been a good experience. We've recommended it to family and friends on many occasions. We'll be back!

How is the hotel?

The beds are always comfortable, the rooms immaculate and very nicely appointed .

We've stayed at the Orchard Hotel on numerous occasions, the most recent being June of 2009. The hotel is well located--near the cable car line and Union Square shopping and restaurants. It's an easy walk to Chinatown. The staff is consistently responsive and efficient. The beds are always comfortable, the rooms immaculate and very nicely appointed. We love the free use of the DVD library and the free internet access. The rooms and bathrooms are large -- quite unusual for a hotel in this price range in San Francisco. When we drive, we park in the public lot about a block away--much less expensive than the hotel parking fee. We have stayed in this hotel about 6 times. Each time has been a good experience. We've recommended it to family and friends on many occasions. We'll be back!

<hl> The beds are always comfortable, the rooms immaculate and very nicely appointed <hl> .

We've stayed at the Orchard Hotel on numerous occasions, the most recent being June of 2009. The hotel is well located--near the cable car line and Union Square shopping and restaurants. It's an easy walk to Chinatown. The staff is consistently responsive and efficient. <hl> The beds are always comfortable, the rooms immaculate and very nicely appointed <hl>. We love the free use of the DVD library and the free internet access. The rooms and bathrooms are large -- quite unusual for a hotel in this price range in San Francisco. When we drive, we park in the public lot about a block away--much less expensive than the hotel parking fee. We have stayed in this hotel about 6 times. Each time has been a good experience. We've recommended it to family and friends on many occasions. We'll be back!

We've stayed at the Orchard Hotel on numerous occasions, the most recent being June of 2009. The hotel is well located--near the cable car line and Union Square shopping and restaurants. It's an easy walk to Chinatown. The staff is consistently responsive and efficient. <hl> The beds are always comfortable, the rooms immaculate and very nicely appointed . <hl> We love the free use of the DVD library and the free internet access. The rooms and bathrooms are large -- quite unusual for a hotel in this price range in San Francisco. When we drive, we park in the public lot about a block away--much less expensive than the hotel parking fee. We have stayed in this hotel about 6 times. Each time has been a good experience. We've recommended it to family and friends on many occasions. We'll be back!

tripadvisor_review_714

tripadvisor

very modern and trendy

question: How is the quality of the bed?, context: The Adagio is a nice hotel in an excellent location. We stayed in an Executive Suite as we got a good rate from their website and found the room to be a very good size with a lovely bed, sofa, coffee table etc. The decor was lovely as well, very modern and trendy. Our only disappointment was the dated bathroom! It was small compared to the room and had a tiny tub/sink. We were not impressed by the dismal shower and weird shower curtain! Apart from that, we had a lovely stay. The staff were friendly and helpful. We also liked having free coffee, tea, fruit and fresh lemonade in the lobby every day, thought it was a nice touch. We also had a few drinks in the bar downstairs which is overpriced (like much of san fran) but had a lively atmosphere!

How is the quality of the bed?

The decor was lovely as well, very modern and trendy .

The Adagio is a nice hotel in an excellent location. We stayed in an Executive Suite as we got a good rate from their website and found the room to be a very good size with a lovely bed, sofa, coffee table etc. The decor was lovely as well, very modern and trendy. Our only disappointment was the dated bathroom! It was small compared to the room and had a tiny tub/sink. We were not impressed by the dismal shower and weird shower curtain! Apart from that, we had a lovely stay. The staff were friendly and helpful. We also liked having free coffee, tea, fruit and fresh lemonade in the lobby every day, thought it was a nice touch. We also had a few drinks in the bar downstairs which is overpriced (like much of san fran) but had a lively atmosphere!

The decor was lovely as well, <hl> very modern and trendy <hl> .

The Adagio is a nice hotel in an excellent location. We stayed in an Executive Suite as we got a good rate from their website and found the room to be a very good size with a lovely bed, sofa, coffee table etc. The decor was lovely as well, <hl> very modern and trendy <hl>. Our only disappointment was the dated bathroom! It was small compared to the room and had a tiny tub/sink. We were not impressed by the dismal shower and weird shower curtain! Apart from that, we had a lovely stay. The staff were friendly and helpful. We also liked having free coffee, tea, fruit and fresh lemonade in the lobby every day, thought it was a nice touch. We also had a few drinks in the bar downstairs which is overpriced (like much of san fran) but had a lively atmosphere!

The Adagio is a nice hotel in an excellent location. We stayed in an Executive Suite as we got a good rate from their website and found the room to be a very good size with a lovely bed, sofa, coffee table etc. <hl> The decor was lovely as well, very modern and trendy . <hl> Our only disappointment was the dated bathroom! It was small compared to the room and had a tiny tub/sink. We were not impressed by the dismal shower and weird shower curtain! Apart from that, we had a lovely stay. The staff were friendly and helpful. We also liked having free coffee, tea, fruit and fresh lemonade in the lobby every day, thought it was a nice touch. We also had a few drinks in the bar downstairs which is overpriced (like much of san fran) but had a lively atmosphere!

tripadvisor_review_6381

tripadvisor

The staff

question: How is the stay?, context: An easy walk up from Powell Station this hotel offers great value for money in addition to a huge room and a wonderful $7 breakfast. The staff were all very helpful and made our first hotel on our US holiday a great experience.

How is the stay?

The staff were all very helpful and made our first hotel on our US holiday a great experience.

An easy walk up from Powell Station this hotel offers great value for money in addition to a huge room and a wonderful $7 breakfast. The staff were all very helpful and made our first hotel on our US holiday a great experience.

<hl> The staff <hl> were all very helpful and made our first hotel on our US holiday a great experience.

An easy walk up from Powell Station this hotel offers great value for money in addition to a huge room and a wonderful $7 breakfast. <hl> The staff <hl> were all very helpful and made our first hotel on our US holiday a great experience.

An easy walk up from Powell Station this hotel offers great value for money in addition to a huge room and a wonderful $7 breakfast. <hl> The staff were all very helpful and made our first hotel on our US holiday a great experience. <hl>

tripadvisor_review_888

tripadvisor

their staff member was blatantly rude on the phone

question: What is your opinion of the staff in the KRA offices?, context: I recently found the Monarch Hotel online for a trip into San Francisco. It looked great, and the price was quite good for a busy weekend. However, all of their basic services became REALLY tedious. It started when booking, when their staff member was blatantly rude on the phone (ok, I said, he's probably just busy/stressed). My rooms were held on credit card, to be paid when checking in by cash. However, the (international) credit card was charged against my wishes, significantly adding to the overall cost. When checking in, the staff member was disoriented and smelled of marijuana (as did the check in office). Myself, my colleagues, and another couple checking in simultaneously, immediately began having problems with the head staff member (who, whislt I attempted to make a formal complaint about the discourteousness of the staff, turned out to be the owner!!). Whilst we were all trying to iron out the creases in our bookings (there was little chance of finding something convenient immediately because of all the city's festivities) - the owner made a few expletives, to the obvious embarrasment of his staff. The rooms themselves were ok, good for a city stay when someone isn't spending much time in their room. However, there are lots of great hotels in San Francisco - don't stay at this hotel, the owner is obscenely rude, the staff defective (bar one absolutely lovely British man who tried his hardest to make us comfortable). DON'T STAY HERE!

What is your opinion of the staff in the KRA offices?

It started when booking, when their staff member was blatantly rude on the phone (ok, I said, he's probably just busy/stressed).

I recently found the Monarch Hotel online for a trip into San Francisco. It looked great, and the price was quite good for a busy weekend. However, all of their basic services became REALLY tedious. It started when booking, when their staff member was blatantly rude on the phone (ok, I said, he's probably just busy/stressed). My rooms were held on credit card, to be paid when checking in by cash. However, the (international) credit card was charged against my wishes, significantly adding to the overall cost. When checking in, the staff member was disoriented and smelled of marijuana (as did the check in office). Myself, my colleagues, and another couple checking in simultaneously, immediately began having problems with the head staff member (who, whislt I attempted to make a formal complaint about the discourteousness of the staff, turned out to be the owner!!). Whilst we were all trying to iron out the creases in our bookings (there was little chance of finding something convenient immediately because of all the city's festivities) - the owner made a few expletives, to the obvious embarrasment of his staff. The rooms themselves were ok, good for a city stay when someone isn't spending much time in their room. However, there are lots of great hotels in San Francisco - don't stay at this hotel, the owner is obscenely rude, the staff defective (bar one absolutely lovely British man who tried his hardest to make us comfortable). DON'T STAY HERE!

It started when booking, when <hl> their staff member was blatantly rude on the phone <hl> (ok, I said, he's probably just busy/stressed).

I recently found the Monarch Hotel online for a trip into San Francisco. It looked great, and the price was quite good for a busy weekend. However, all of their basic services became REALLY tedious. It started when booking, when <hl> their staff member was blatantly rude on the phone <hl> (ok, I said, he's probably just busy/stressed). My rooms were held on credit card, to be paid when checking in by cash. However, the (international) credit card was charged against my wishes, significantly adding to the overall cost. When checking in, the staff member was disoriented and smelled of marijuana (as did the check in office). Myself, my colleagues, and another couple checking in simultaneously, immediately began having problems with the head staff member (who, whislt I attempted to make a formal complaint about the discourteousness of the staff, turned out to be the owner!!). Whilst we were all trying to iron out the creases in our bookings (there was little chance of finding something convenient immediately because of all the city's festivities) - the owner made a few expletives, to the obvious embarrasment of his staff. The rooms themselves were ok, good for a city stay when someone isn't spending much time in their room. However, there are lots of great hotels in San Francisco - don't stay at this hotel, the owner is obscenely rude, the staff defective (bar one absolutely lovely British man who tried his hardest to make us comfortable). DON'T STAY HERE!

I recently found the Monarch Hotel online for a trip into San Francisco. It looked great, and the price was quite good for a busy weekend. However, all of their basic services became REALLY tedious. <hl> It started when booking, when their staff member was blatantly rude on the phone (ok, I said, he's probably just busy/stressed). <hl> My rooms were held on credit card, to be paid when checking in by cash. However, the (international) credit card was charged against my wishes, significantly adding to the overall cost. When checking in, the staff member was disoriented and smelled of marijuana (as did the check in office). Myself, my colleagues, and another couple checking in simultaneously, immediately began having problems with the head staff member (who, whislt I attempted to make a formal complaint about the discourteousness of the staff, turned out to be the owner!!). Whilst we were all trying to iron out the creases in our bookings (there was little chance of finding something convenient immediately because of all the city's festivities) - the owner made a few expletives, to the obvious embarrasment of his staff. The rooms themselves were ok, good for a city stay when someone isn't spending much time in their room. However, there are lots of great hotels in San Francisco - don't stay at this hotel, the owner is obscenely rude, the staff defective (bar one absolutely lovely British man who tried his hardest to make us comfortable). DON'T STAY HERE!

tripadvisor_review_17267

tripadvisor

Breakfast was fine

question: What is your take on the continental breakfast served in the hotel?, context: We stayed for 7 nights in August. We had a room on the top floor. The room needs updating but the beds were very comfy. Breakfast was fine, when they offered apples or bananas we would take an extra one for a late morning snack. After enjoying the cheese and crackers one night we started eating a late lunch and then for supper had the cheese and crackers. The microwave came in handy for warming up leftovers when the cheese and crackers weren't enough. The staff was friendly. The only thing that irritated us was that the free internet connection seemed to break down frequently. The day we wanted to print out our boarding passes the internet was working and I thought I printed the boarding passes, but the two persons behind the desk said it wasn't working. Theyinformed us that we either had to go the internet coffee shop or to their sister hotel. We went to the sister hotel and got them printed off there. The next day at check out our boarding papers were there.

What is your take on the continental breakfast served in the hotel?

Breakfast was fine , when they offered apples or bananas we would take an extra one for a late morning snack.

We stayed for 7 nights in August. We had a room on the top floor. The room needs updating but the beds were very comfy. Breakfast was fine, when they offered apples or bananas we would take an extra one for a late morning snack. After enjoying the cheese and crackers one night we started eating a late lunch and then for supper had the cheese and crackers. The microwave came in handy for warming up leftovers when the cheese and crackers weren't enough. The staff was friendly. The only thing that irritated us was that the free internet connection seemed to break down frequently. The day we wanted to print out our boarding passes the internet was working and I thought I printed the boarding passes, but the two persons behind the desk said it wasn't working. Theyinformed us that we either had to go the internet coffee shop or to their sister hotel. We went to the sister hotel and got them printed off there. The next day at check out our boarding papers were there.

<hl> Breakfast was fine <hl> , when they offered apples or bananas we would take an extra one for a late morning snack.

We stayed for 7 nights in August. We had a room on the top floor. The room needs updating but the beds were very comfy. <hl> Breakfast was fine <hl>, when they offered apples or bananas we would take an extra one for a late morning snack. After enjoying the cheese and crackers one night we started eating a late lunch and then for supper had the cheese and crackers. The microwave came in handy for warming up leftovers when the cheese and crackers weren't enough. The staff was friendly. The only thing that irritated us was that the free internet connection seemed to break down frequently. The day we wanted to print out our boarding passes the internet was working and I thought I printed the boarding passes, but the two persons behind the desk said it wasn't working. Theyinformed us that we either had to go the internet coffee shop or to their sister hotel. We went to the sister hotel and got them printed off there. The next day at check out our boarding papers were there.

We stayed for 7 nights in August. We had a room on the top floor. The room needs updating but the beds were very comfy. <hl> Breakfast was fine , when they offered apples or bananas we would take an extra one for a late morning snack. <hl> After enjoying the cheese and crackers one night we started eating a late lunch and then for supper had the cheese and crackers. The microwave came in handy for warming up leftovers when the cheese and crackers weren't enough. The staff was friendly. The only thing that irritated us was that the free internet connection seemed to break down frequently. The day we wanted to print out our boarding passes the internet was working and I thought I printed the boarding passes, but the two persons behind the desk said it wasn't working. Theyinformed us that we either had to go the internet coffee shop or to their sister hotel. We went to the sister hotel and got them printed off there. The next day at check out our boarding papers were there.

tripadvisor_review_11496

tripadvisor

The staff was friendly enough but not very helpful

question: What is your opinion of the staff in the KRA offices?, context: Went up to San Francisco recently for a business trip. Our travel coordinator booked me at the Handlery. When I walked into my room I noted how small my room was, then I saw my co-workers room which was about half the size of mine. The room was clean, so no problems there. Bed was ok, but not too comfortable. The tv was very small and you got a limited number handful of channels. For internet you had to pay 9.95 a day. The staff was friendly enough but not very helpful. Location was great since it was in Union Square but that was about it.

What is your opinion of the staff in the KRA offices?

The staff was friendly enough but not very helpful .

Went up to San Francisco recently for a business trip. Our travel coordinator booked me at the Handlery. When I walked into my room I noted how small my room was, then I saw my co-workers room which was about half the size of mine. The room was clean, so no problems there. Bed was ok, but not too comfortable. The tv was very small and you got a limited number handful of channels. For internet you had to pay 9.95 a day. The staff was friendly enough but not very helpful. Location was great since it was in Union Square but that was about it.

<hl> The staff was friendly enough but not very helpful <hl> .

Went up to San Francisco recently for a business trip. Our travel coordinator booked me at the Handlery. When I walked into my room I noted how small my room was, then I saw my co-workers room which was about half the size of mine. The room was clean, so no problems there. Bed was ok, but not too comfortable. The tv was very small and you got a limited number handful of channels. For internet you had to pay 9.95 a day. <hl> The staff was friendly enough but not very helpful <hl>. Location was great since it was in Union Square but that was about it.

Went up to San Francisco recently for a business trip. Our travel coordinator booked me at the Handlery. When I walked into my room I noted how small my room was, then I saw my co-workers room which was about half the size of mine. The room was clean, so no problems there. Bed was ok, but not too comfortable. The tv was very small and you got a limited number handful of channels. For internet you had to pay 9.95 a day. <hl> The staff was friendly enough but not very helpful . <hl> Location was great since it was in Union Square but that was about it.

tripadvisor_review_10123

tripadvisor

all the views are fabulous

question: How is the view from this hotel?, context: Since we usually stay at the Mandarin Oriental in NYC, we thought we'd try it on this visit to San Francisco. It is smaller than the one in New York and is quieter as well. The hotel seems to start at about the 40th floor so all the views are fabulous. We could see from the Golden Gate all the way to the Bay Bridge. The rooms are nicely decorated in simple Asian style. The room service is first rate and they never make a mistake with your order. The hotel restaurant (Silks) is 5 star in every way. We had a suite that included 2 full bathrooms. My husband liked the fact that the desk faced a large window. The only little drawback is that there are no good amenities like slippers. There are robes, however. The shampoo and conditioner are very small and are Moulton Brown which is what you find on the airlines. The exercise room is on the 4th floor and is fully equipped. The one thing that will make us return to this hotel is the staff. They make you feel like royalty.

How is the view from this hotel?

so all the views are fabulous .

Since we usually stay at the Mandarin Oriental in NYC, we thought we'd try it on this visit to San Francisco. It is smaller than the one in New York and is quieter as well. The hotel seems to start at about the 40th floor so all the views are fabulous. We could see from the Golden Gate all the way to the Bay Bridge. The rooms are nicely decorated in simple Asian style. The room service is first rate and they never make a mistake with your order. The hotel restaurant (Silks) is 5 star in every way. We had a suite that included 2 full bathrooms. My husband liked the fact that the desk faced a large window. The only little drawback is that there are no good amenities like slippers. There are robes, however. The shampoo and conditioner are very small and are Moulton Brown which is what you find on the airlines. The exercise room is on the 4th floor and is fully equipped. The one thing that will make us return to this hotel is the staff. They make you feel like royalty.

so <hl> all the views are fabulous <hl> .

Since we usually stay at the Mandarin Oriental in NYC, we thought we'd try it on this visit to San Francisco. It is smaller than the one in New York and is quieter as well. The hotel seems to start at about the 40th floor so <hl> all the views are fabulous <hl>. We could see from the Golden Gate all the way to the Bay Bridge. The rooms are nicely decorated in simple Asian style. The room service is first rate and they never make a mistake with your order. The hotel restaurant (Silks) is 5 star in every way. We had a suite that included 2 full bathrooms. My husband liked the fact that the desk faced a large window. The only little drawback is that there are no good amenities like slippers. There are robes, however. The shampoo and conditioner are very small and are Moulton Brown which is what you find on the airlines. The exercise room is on the 4th floor and is fully equipped. The one thing that will make us return to this hotel is the staff. They make you feel like royalty.

Since we usually stay at the Mandarin Oriental in NYC, we thought we'd try it on this visit to San Francisco. It is smaller than the one in New York and is quieter as well. The hotel seems to start at about the 40th floor <hl> so all the views are fabulous . <hl> We could see from the Golden Gate all the way to the Bay Bridge. The rooms are nicely decorated in simple Asian style. The room service is first rate and they never make a mistake with your order. The hotel restaurant (Silks) is 5 star in every way. We had a suite that included 2 full bathrooms. My husband liked the fact that the desk faced a large window. The only little drawback is that there are no good amenities like slippers. There are robes, however. The shampoo and conditioner are very small and are Moulton Brown which is what you find on the airlines. The exercise room is on the 4th floor and is fully equipped. The one thing that will make us return to this hotel is the staff. They make you feel like royalty.

tripadvisor_review_1760

tripadvisor

Small but nice bathroom

question: Is the bathroom at the hotel large and clean?, context: We had a great stay in this perfectly located hotel with top staff. Fantastic place for a touristic visit. Very nice, quiet and huge room. Small but nice bathroom. Very comfortable beds, large flatscreen. Housekeeping did a splendid job (every night we would find a goodnight chocolate on our pillows!).In the morning complementary coffee, tea &amp; fruit in the lobby.Only downside: expensive internet access in the business center.

Is the bathroom at the hotel large and clean?

Small but nice bathroom .

We had a great stay in this perfectly located hotel with top staff. Fantastic place for a touristic visit. Very nice, quiet and huge room. Small but nice bathroom. Very comfortable beds, large flatscreen. Housekeeping did a splendid job (every night we would find a goodnight chocolate on our pillows!).In the morning complementary coffee, tea &amp; fruit in the lobby.Only downside: expensive internet access in the business center.

<hl> Small but nice bathroom <hl> .

We had a great stay in this perfectly located hotel with top staff. Fantastic place for a touristic visit. Very nice, quiet and huge room. <hl> Small but nice bathroom <hl>. Very comfortable beds, large flatscreen. Housekeeping did a splendid job (every night we would find a goodnight chocolate on our pillows!).In the morning complementary coffee, tea &amp; fruit in the lobby.Only downside: expensive internet access in the business center.

We had a great stay in this perfectly located hotel with top staff. Fantastic place for a touristic visit. Very nice, quiet and huge room. <hl> Small but nice bathroom . <hl> Very comfortable beds, large flatscreen. Housekeeping did a splendid job (every night we would find a goodnight chocolate on our pillows!).In the morning complementary coffee, tea &amp; fruit in the lobby. Only downside: expensive internet access in the business center.

tripadvisor_review_6303

tripadvisor

the service was really outstanding

question: Where can I get the reception staff?, context: It is clear that whoever renovated this hotel and trained the staff knows what they are doing. First of all, the service was really outstanding; the front desk staff was very friendly, helpful, and accommodating. They clearly have been trained with a &quot;can-do&quot; philosophy, and they are very proud of this. It's so great to see people enjoying their work, and taking pride in being the best staff they can be. Second, the rooms are very large for SF and beautifully renovated, with the guest in mind regarding every detail: very large closets, very contemporary furnishings, shelves in the bathroom to place your personal items, and comfortable and beautiful bed accessories including the comforter, pillows, and a very plush mattress. The rooms appear to be very clean and highly maintained. There is also interesting and soothing pieces of art in the rooms and throughout the hotel. All this, including a great location, and the hotel has some of the lowest rates in the city. One of the best hotel values I have ever experienced. GREAT JOB! I'll be back!!

Where can I get the reception staff?

First of all, the service was really outstanding ; the front desk staff was very friendly, helpful, and accommodating.

It is clear that whoever renovated this hotel and trained the staff knows what they are doing. First of all, the service was really outstanding; the front desk staff was very friendly, helpful, and accommodating. They clearly have been trained with a &quot;can-do&quot; philosophy, and they are very proud of this. It's so great to see people enjoying their work, and taking pride in being the best staff they can be. Second, the rooms are very large for SF and beautifully renovated, with the guest in mind regarding every detail: very large closets, very contemporary furnishings, shelves in the bathroom to place your personal items, and comfortable and beautiful bed accessories including the comforter, pillows, and a very plush mattress. The rooms appear to be very clean and highly maintained. There is also interesting and soothing pieces of art in the rooms and throughout the hotel. All this, including a great location, and the hotel has some of the lowest rates in the city. One of the best hotel values I have ever experienced. GREAT JOB! I'll be back!!

First of all, <hl> the service was really outstanding <hl> ; the front desk staff was very friendly, helpful, and accommodating.

It is clear that whoever renovated this hotel and trained the staff knows what they are doing. First of all, <hl> the service was really outstanding <hl>; the front desk staff was very friendly, helpful, and accommodating. They clearly have been trained with a &quot;can-do&quot; philosophy, and they are very proud of this. It's so great to see people enjoying their work, and taking pride in being the best staff they can be. Second, the rooms are very large for SF and beautifully renovated, with the guest in mind regarding every detail: very large closets, very contemporary furnishings, shelves in the bathroom to place your personal items, and comfortable and beautiful bed accessories including the comforter, pillows, and a very plush mattress. The rooms appear to be very clean and highly maintained. There is also interesting and soothing pieces of art in the rooms and throughout the hotel. All this, including a great location, and the hotel has some of the lowest rates in the city. One of the best hotel values I have ever experienced. GREAT JOB! I'll be back!!

It is clear that whoever renovated this hotel and trained the staff knows what they are doing. <hl> First of all, the service was really outstanding ; the front desk staff was very friendly, helpful, and accommodating. <hl> They clearly have been trained with a &quot;can-do&quot; philosophy, and they are very proud of this. It's so great to see people enjoying their work, and taking pride in being the best staff they can be. Second, the rooms are very large for SF and beautifully renovated, with the guest in mind regarding every detail: very large closets, very contemporary furnishings, shelves in the bathroom to place your personal items, and comfortable and beautiful bed accessories including the comforter, pillows, and a very plush mattress. The rooms appear to be very clean and highly maintained. There is also interesting and soothing pieces of art in the rooms and throughout the hotel. All this, including a great location, and the hotel has some of the lowest rates in the city. One of the best hotel values I have ever experienced. GREAT JOB! I'll be back!!

tripadvisor_review_3559

tripadvisor

Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization

question: How is the access to?, context: Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization. Great transport links also mean that you are well connected to other parts of the city as well.The actual room itself is fine. The bed is amazingly comfortable, but there are some very annoying features. The biggest and most ridiculous aspect of the rooms are the abnormally small bathrooms. They are so small, you can't even do a 360 in them without giving yourself a concussion. This may be fine for little people but it's simply very uncomfortable for anyone over 5ft tall. The clothing hooks in the bathrooms are also so small that you cannot hang anything without it falling off instantly. This may seem very petty, but believe me, is VERY annoying.Another point worth a mention is the Air Con...it's the size of a range cooker, and earth shatteringly loud.Also, the hotel layout is like a maze, and finding your way to your room from the elevator can be an expedition.Still, if your young, healthy and consider yourself vertically challenged, this may well be the perfect place for you!

How is the access to?

Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization .

Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization. Great transport links also mean that you are well connected to other parts of the city as well.The actual room itself is fine. The bed is amazingly comfortable, but there are some very annoying features. The biggest and most ridiculous aspect of the rooms are the abnormally small bathrooms. They are so small, you can't even do a 360 in them without giving yourself a concussion. This may be fine for little people but it's simply very uncomfortable for anyone over 5ft tall. The clothing hooks in the bathrooms are also so small that you cannot hang anything without it falling off instantly. This may seem very petty, but believe me, is VERY annoying.Another point worth a mention is the Air Con...it's the size of a range cooker, and earth shatteringly loud.Also, the hotel layout is like a maze, and finding your way to your room from the elevator can be an expedition.Still, if your young, healthy and consider yourself vertically challenged, this may well be the perfect place for you!

<hl> Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization <hl> .

<hl> Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization <hl>. Great transport links also mean that you are well connected to other parts of the city as well.The actual room itself is fine. The bed is amazingly comfortable, but there are some very annoying features. The biggest and most ridiculous aspect of the rooms are the abnormally small bathrooms. They are so small, you can't even do a 360 in them without giving yourself a concussion. This may be fine for little people but it's simply very uncomfortable for anyone over 5ft tall. The clothing hooks in the bathrooms are also so small that you cannot hang anything without it falling off instantly. This may seem very petty, but believe me, is VERY annoying.Another point worth a mention is the Air Con...it's the size of a range cooker, and earth shatteringly loud.Also, the hotel layout is like a maze, and finding your way to your room from the elevator can be an expedition.Still, if your young, healthy and consider yourself vertically challenged, this may well be the perfect place for you!

<hl> Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization . <hl> Great transport links also mean that you are well connected to other parts of the city as well. The actual room itself is fine. The bed is amazingly comfortable, but there are some very annoying features. The biggest and most ridiculous aspect of the rooms are the abnormally small bathrooms. They are so small, you can't even do a 360 in them without giving yourself a concussion. This may be fine for little people but it's simply very uncomfortable for anyone over 5ft tall. The clothing hooks in the bathrooms are also so small that you cannot hang anything without it falling off instantly. This may seem very petty, but believe me, is VERY annoying. Another point worth a mention is the Air Con...it's the size of a range cooker, and earth shatteringly loud. Also, the hotel layout is like a maze, and finding your way to your room from the elevator can be an expedition. Still, if your young, healthy and consider yourself vertically challenged, this may well be the perfect place for you!

tripadvisor_review_12946

tripadvisor

the check out clerk tells me they do have the service and I needed to make an appointment

question: How is the coffee?, context: Was a nice, clean and quiet room. A little cramped, especially around the sink area.Excellent location, close to the wharf and cable car lines. Complementary coffee in the morning however, they have stopped with the biscotti!In addition, they advertise Limousine service to the financial district but when I inquired they announce they had stopped the service and I would need to take mass transportation. So I figured times must be hard.As I checked out I expressed my disappointment there were no biscottis and transportation service and the check out clerk tells me they do have the service and I needed to make an appointment. That set me off since I did try to do that. So I had problems with the check in and check out staff .On the other hand, the valet parking attendant/bell people were very friendly.Do not know if I will stay there again, due to the problems with the staff at the check in/out counter.

How is the coffee?

As I checked out I expressed my disappointment there were no biscottis and transportation service and the check out clerk tells me they do have the service and I needed to make an appointment .

Was a nice, clean and quiet room. A little cramped, especially around the sink area.Excellent location, close to the wharf and cable car lines. Complementary coffee in the morning however, they have stopped with the biscotti!In addition, they advertise Limousine service to the financial district but when I inquired they announce they had stopped the service and I would need to take mass transportation. So I figured times must be hard.As I checked out I expressed my disappointment there were no biscottis and transportation service and the check out clerk tells me they do have the service and I needed to make an appointment. That set me off since I did try to do that. So I had problems with the check in and check out staff .On the other hand, the valet parking attendant/bell people were very friendly.Do not know if I will stay there again, due to the problems with the staff at the check in/out counter.

As I checked out I expressed my disappointment there were no biscottis and transportation service and <hl> the check out clerk tells me they do have the service and I needed to make an appointment <hl> .

Was a nice, clean and quiet room. A little cramped, especially around the sink area.Excellent location, close to the wharf and cable car lines. Complementary coffee in the morning however, they have stopped with the biscotti!In addition, they advertise Limousine service to the financial district but when I inquired they announce they had stopped the service and I would need to take mass transportation. So I figured times must be hard.As I checked out I expressed my disappointment there were no biscottis and transportation service and <hl> the check out clerk tells me they do have the service and I needed to make an appointment <hl>. That set me off since I did try to do that. So I had problems with the check in and check out staff .On the other hand, the valet parking attendant/bell people were very friendly.Do not know if I will stay there again, due to the problems with the staff at the check in/out counter.

Was a nice, clean and quiet room. A little cramped, especially around the sink area. Excellent location, close to the wharf and cable car lines. Complementary coffee in the morning however, they have stopped with the biscotti!In addition, they advertise Limousine service to the financial district but when I inquired they announce they had stopped the service and I would need to take mass transportation. So I figured times must be hard. <hl> As I checked out I expressed my disappointment there were no biscottis and transportation service and the check out clerk tells me they do have the service and I needed to make an appointment . <hl> That set me off since I did try to do that. So I had problems with the check in and check out staff .On the other hand, the valet parking attendant/bell people were very friendly. Do not know if I will stay there again, due to the problems with the staff at the check in/out counter.

tripadvisor_review_5949

tripadvisor

The bed was terrible

question: How is the bed?, context: The Vintage Court is in serious need of a makeover. We found the rooms tatty, worn and out-dated. The bed was terrible! The reception area is by far the nicest part of the hotel.However, the staff were friendly and polite and the wine tasting is fun. Also the free breakfast is a pleasant start to the day.Good location for exploring Nob Hill and beyond to quayside areas.

How is the bed?

The bed was terrible !

The Vintage Court is in serious need of a makeover. We found the rooms tatty, worn and out-dated. The bed was terrible! The reception area is by far the nicest part of the hotel.However, the staff were friendly and polite and the wine tasting is fun. Also the free breakfast is a pleasant start to the day.Good location for exploring Nob Hill and beyond to quayside areas.

<hl> The bed was terrible <hl> !

The Vintage Court is in serious need of a makeover. We found the rooms tatty, worn and out-dated. <hl> The bed was terrible <hl>! The reception area is by far the nicest part of the hotel.However, the staff were friendly and polite and the wine tasting is fun. Also the free breakfast is a pleasant start to the day.Good location for exploring Nob Hill and beyond to quayside areas.

The Vintage Court is in serious need of a makeover. We found the rooms tatty, worn and out-dated. <hl> The bed was terrible ! <hl> The reception area is by far the nicest part of the hotel. However, the staff were friendly and polite and the wine tasting is fun. Also the free breakfast is a pleasant start to the day. Good location for exploring Nob Hill and beyond to quayside areas.

tripadvisor_review_12639

tripadvisor

The pool area was nice

question: How is the pool?, context: Two of my girlfriends and I stayed at the Americania from September 14-19th. It was the most reasonably priced hotel that we could find. At the time of booking, parking was said to be free. That policy changed, before we checked in, but the guy at the desk was very passive, and waived the fee for us. The location of the hotel is VERY close to public transportation (which was clean, convenient and safe). The first day took a little adjusting to the transient people wandering around, but then I realized that my church is located in a similar area...so no big deal. They really didn't bother us at all. The hotel itself was very clean and the staff was pleasant and helpful. Our room was a bit noisy because of the courtyard configuration (and the fact that each door &quot;bangs&quot; shut and echos through the courtyard), but it wasn't a deal breaker. The pool area was nice, but the saunas were out of service (and looked a little sketchy). There were a lot of foreign tour groups coming through the hotel - one group that met in the courtyard at 7AM to have a debriefing, which was annoying.

How is the pool?

The pool area was nice , but the saunas were out of service (and looked a little sketchy).

Two of my girlfriends and I stayed at the Americania from September 14-19th. It was the most reasonably priced hotel that we could find. At the time of booking, parking was said to be free. That policy changed, before we checked in, but the guy at the desk was very passive, and waived the fee for us. The location of the hotel is VERY close to public transportation (which was clean, convenient and safe). The first day took a little adjusting to the transient people wandering around, but then I realized that my church is located in a similar area...so no big deal. They really didn't bother us at all. The hotel itself was very clean and the staff was pleasant and helpful. Our room was a bit noisy because of the courtyard configuration (and the fact that each door &quot;bangs&quot; shut and echos through the courtyard), but it wasn't a deal breaker. The pool area was nice, but the saunas were out of service (and looked a little sketchy). There were a lot of foreign tour groups coming through the hotel - one group that met in the courtyard at 7AM to have a debriefing, which was annoying.

<hl> The pool area was nice <hl> , but the saunas were out of service (and looked a little sketchy).

Two of my girlfriends and I stayed at the Americania from September 14-19th. It was the most reasonably priced hotel that we could find. At the time of booking, parking was said to be free. That policy changed, before we checked in, but the guy at the desk was very passive, and waived the fee for us. The location of the hotel is VERY close to public transportation (which was clean, convenient and safe). The first day took a little adjusting to the transient people wandering around, but then I realized that my church is located in a similar area...so no big deal. They really didn't bother us at all. The hotel itself was very clean and the staff was pleasant and helpful. Our room was a bit noisy because of the courtyard configuration (and the fact that each door &quot;bangs&quot; shut and echos through the courtyard), but it wasn't a deal breaker. <hl> The pool area was nice <hl>, but the saunas were out of service (and looked a little sketchy). There were a lot of foreign tour groups coming through the hotel - one group that met in the courtyard at 7AM to have a debriefing, which was annoying.

Two of my girlfriends and I stayed at the Americania from September 14-19th. It was the most reasonably priced hotel that we could find. At the time of booking, parking was said to be free. That policy changed, before we checked in, but the guy at the desk was very passive, and waived the fee for us. The location of the hotel is VERY close to public transportation (which was clean, convenient and safe). The first day took a little adjusting to the transient people wandering around, but then I realized that my church is located in a similar area... so no big deal. They really didn't bother us at all. The hotel itself was very clean and the staff was pleasant and helpful. Our room was a bit noisy because of the courtyard configuration (and the fact that each door &quot;bangs&quot; shut and echos through the courtyard), but it wasn't a deal breaker. <hl> The pool area was nice , but the saunas were out of service (and looked a little sketchy). <hl> There were a lot of foreign tour groups coming through the hotel - one group that met in the courtyard at 7AM to have a debriefing, which was annoying.

tripadvisor_review_12844

tripadvisor

The bed was comfy and the sheets were super soft

question: Is your bed comfortable?, context: I stayed at the Garden this past weekend and loved it! The room was clean, simple and elegant. The bed was comfy and the sheets were super soft. The room itself was kind of small and there wasn't much space to unpack a suitcase, but the bathroom was huge with a gorgeous, large tub and separate shower. I'm a sucker for a beautiful bathroom! I also loved that they had dvds we could borrow to watch in the room when we didn't feel like leaving the hotel. The front desk folks were friendly and helpful and very accommodating. We ate dinner in the Roots restaurant and shared a delicious organic salad, free-range, organic pork chops and a yummy dessert. After dinner, we ordered cocktails from the bar and wandered up to the rooftop garden to take in the view. Overall, a lovely time plus I feel like I gained some good karma points just by staying here. :)

Is your bed comfortable?

The bed was comfy and the sheets were super soft .

I stayed at the Garden this past weekend and loved it! The room was clean, simple and elegant. The bed was comfy and the sheets were super soft. The room itself was kind of small and there wasn't much space to unpack a suitcase, but the bathroom was huge with a gorgeous, large tub and separate shower. I'm a sucker for a beautiful bathroom! I also loved that they had dvds we could borrow to watch in the room when we didn't feel like leaving the hotel. The front desk folks were friendly and helpful and very accommodating. We ate dinner in the Roots restaurant and shared a delicious organic salad, free-range, organic pork chops and a yummy dessert. After dinner, we ordered cocktails from the bar and wandered up to the rooftop garden to take in the view. Overall, a lovely time plus I feel like I gained some good karma points just by staying here. :)

<hl> The bed was comfy and the sheets were super soft <hl> .

I stayed at the Garden this past weekend and loved it! The room was clean, simple and elegant. <hl> The bed was comfy and the sheets were super soft <hl>. The room itself was kind of small and there wasn't much space to unpack a suitcase, but the bathroom was huge with a gorgeous, large tub and separate shower. I'm a sucker for a beautiful bathroom! I also loved that they had dvds we could borrow to watch in the room when we didn't feel like leaving the hotel. The front desk folks were friendly and helpful and very accommodating. We ate dinner in the Roots restaurant and shared a delicious organic salad, free-range, organic pork chops and a yummy dessert. After dinner, we ordered cocktails from the bar and wandered up to the rooftop garden to take in the view. Overall, a lovely time plus I feel like I gained some good karma points just by staying here. :)

I stayed at the Garden this past weekend and loved it! The room was clean, simple and elegant. <hl> The bed was comfy and the sheets were super soft . <hl> The room itself was kind of small and there wasn't much space to unpack a suitcase, but the bathroom was huge with a gorgeous, large tub and separate shower. I'm a sucker for a beautiful bathroom! I also loved that they had dvds we could borrow to watch in the room when we didn't feel like leaving the hotel. The front desk folks were friendly and helpful and very accommodating. We ate dinner in the Roots restaurant and shared a delicious organic salad, free-range, organic pork chops and a yummy dessert. After dinner, we ordered cocktails from the bar and wandered up to the rooftop garden to take in the view. Overall, a lovely time plus I feel like I gained some good karma points just by staying here. :)

tripadvisor_review_1934

tripadvisor

was extremely informative and friendly

question: How has the concierge service been?, context: We stayed at the Westin in August of 08. We were given a room on the 10th floor of the old building at the front of the hotel (facing Union Square). We had a partial view of Saks, Tiffany and Co. and other stores on the sqaure. Check in was very quick and the bellboy who took our bags up was extremely informative and friendly. He turned the thermostat down for us, showed us how to use the menu guide on the tv, explained where everything in the hotel was and the how to get to the cable cars, etc. Concierge very knowledgeable. We passed by a wine bar a few blocks from the square on our first night, and when I couldn't remember where it was (or its name) the next day, he knew exactly where it was and whipped out a map with a marked route to get us there. The hotel staff in general are very helpful and polite. We were lucky in that we were given what I guess is a larger room with king bed. Room was probably 20X12. The room was painted in soothing shades of creams/tans with white woodwork, coved ceiling and lots of crown moulding, a crystal chandelier, and large flat screen tv. Bathroom was small, but in great condition and well appointed. My husband's a triathlete, so we visit the gym in every hotel we stay in. He was very impressed with the gym at the Westin. Overall, I would recommend this hotel for location and historical charm. It seems other reviews complain about things like room size, small bathrooms, outdated decor, etc. This hotel is for those that enjoy the charm of historical buildings. If you're looking for a huge master suite type bathroom and olympic sized pool, go somewhere else. Only downside was paying $14 a day for internet and $16 a day for the gym. However, I scored a $189 a night rate through expedia, so didn't feel like we were overcharged on our stay. Great experience at the Westin!

How has the concierge service been?

Check in was very quick and the bellboy who took our bags up was extremely informative and friendly .

We stayed at the Westin in August of 08. We were given a room on the 10th floor of the old building at the front of the hotel (facing Union Square). We had a partial view of Saks, Tiffany and Co. and other stores on the sqaure. Check in was very quick and the bellboy who took our bags up was extremely informative and friendly. He turned the thermostat down for us, showed us how to use the menu guide on the tv, explained where everything in the hotel was and the how to get to the cable cars, etc. Concierge very knowledgeable. We passed by a wine bar a few blocks from the square on our first night, and when I couldn't remember where it was (or its name) the next day, he knew exactly where it was and whipped out a map with a marked route to get us there. The hotel staff in general are very helpful and polite. We were lucky in that we were given what I guess is a larger room with king bed. Room was probably 20X12. The room was painted in soothing shades of creams/tans with white woodwork, coved ceiling and lots of crown moulding, a crystal chandelier, and large flat screen tv. Bathroom was small, but in great condition and well appointed. My husband's a triathlete, so we visit the gym in every hotel we stay in. He was very impressed with the gym at the Westin. Overall, I would recommend this hotel for location and historical charm. It seems other reviews complain about things like room size, small bathrooms, outdated decor, etc. This hotel is for those that enjoy the charm of historical buildings. If you're looking for a huge master suite type bathroom and olympic sized pool, go somewhere else. Only downside was paying $14 a day for internet and $16 a day for the gym. However, I scored a $189 a night rate through expedia, so didn't feel like we were overcharged on our stay. Great experience at the Westin!

Check in was very quick and the bellboy who took our bags up <hl> was extremely informative and friendly <hl> .

We stayed at the Westin in August of 08. We were given a room on the 10th floor of the old building at the front of the hotel (facing Union Square). We had a partial view of Saks, Tiffany and Co. and other stores on the sqaure. Check in was very quick and the bellboy who took our bags up <hl> was extremely informative and friendly <hl>. He turned the thermostat down for us, showed us how to use the menu guide on the tv, explained where everything in the hotel was and the how to get to the cable cars, etc. Concierge very knowledgeable. We passed by a wine bar a few blocks from the square on our first night, and when I couldn't remember where it was (or its name) the next day, he knew exactly where it was and whipped out a map with a marked route to get us there. The hotel staff in general are very helpful and polite. We were lucky in that we were given what I guess is a larger room with king bed. Room was probably 20X12. The room was painted in soothing shades of creams/tans with white woodwork, coved ceiling and lots of crown moulding, a crystal chandelier, and large flat screen tv. Bathroom was small, but in great condition and well appointed. My husband's a triathlete, so we visit the gym in every hotel we stay in. He was very impressed with the gym at the Westin. Overall, I would recommend this hotel for location and historical charm. It seems other reviews complain about things like room size, small bathrooms, outdated decor, etc. This hotel is for those that enjoy the charm of historical buildings. If you're looking for a huge master suite type bathroom and olympic sized pool, go somewhere else. Only downside was paying $14 a day for internet and $16 a day for the gym. However, I scored a $189 a night rate through expedia, so didn't feel like we were overcharged on our stay. Great experience at the Westin!

We stayed at the Westin in August of 08. We were given a room on the 10th floor of the old building at the front of the hotel (facing Union Square). We had a partial view of Saks, Tiffany and Co. and other stores on the sqaure. <hl> Check in was very quick and the bellboy who took our bags up was extremely informative and friendly . <hl> He turned the thermostat down for us, showed us how to use the menu guide on the tv, explained where everything in the hotel was and the how to get to the cable cars, etc. Concierge very knowledgeable. We passed by a wine bar a few blocks from the square on our first night, and when I couldn't remember where it was (or its name) the next day, he knew exactly where it was and whipped out a map with a marked route to get us there. The hotel staff in general are very helpful and polite. We were lucky in that we were given what I guess is a larger room with king bed. Room was probably 20X12. The room was painted in soothing shades of creams/tans with white woodwork, coved ceiling and lots of crown moulding, a crystal chandelier, and large flat screen tv. Bathroom was small, but in great condition and well appointed. My husband's a triathlete, so we visit the gym in every hotel we stay in. He was very impressed with the gym at the Westin. Overall, I would recommend this hotel for location and historical charm. It seems other reviews complain about things like room size, small bathrooms, outdated decor, etc. This hotel is for those that enjoy the charm of historical buildings. If you're looking for a huge master suite type bathroom and olympic sized pool, go somewhere else. Only downside was paying $14 a day for internet and $16 a day for the gym. However, I scored a $189 a night rate through expedia, so didn't feel like we were overcharged on our stay. Great experience at the Westin!

tripadvisor_review_13896

tripadvisor

free internet service

question: How is the speed of the internet?, context: Our stay at the Inn at Union Square was perfect. An oasis just steps from Union Square and the city at your doorstep. Staff was very helpful and courteous. Rooms were spacious and very clean. Elegant decor with the feel of a grand hotel. All the extras included - free internet service , full breakfast, chocolate chip cookies, and drinks/snacks in the evening! The only downside was parking was via valet (or you could walk 2 blocks to a public lot) and you had to wait for your car but to be expected in most downtown areas.

How is the speed of the internet?

All the extras included - free internet service , full breakfast, chocolate chip cookies, and drinks/snacks in the evening!

Our stay at the Inn at Union Square was perfect. An oasis just steps from Union Square and the city at your doorstep. Staff was very helpful and courteous. Rooms were spacious and very clean. Elegant decor with the feel of a grand hotel. All the extras included - free internet service , full breakfast, chocolate chip cookies, and drinks/snacks in the evening! The only downside was parking was via valet (or you could walk 2 blocks to a public lot) and you had to wait for your car but to be expected in most downtown areas.

All the extras included - <hl> free internet service <hl> , full breakfast, chocolate chip cookies, and drinks/snacks in the evening!

Our stay at the Inn at Union Square was perfect. An oasis just steps from Union Square and the city at your doorstep. Staff was very helpful and courteous. Rooms were spacious and very clean. Elegant decor with the feel of a grand hotel. All the extras included - <hl> free internet service <hl> , full breakfast, chocolate chip cookies, and drinks/snacks in the evening! The only downside was parking was via valet (or you could walk 2 blocks to a public lot) and you had to wait for your car but to be expected in most downtown areas.

Our stay at the Inn at Union Square was perfect. An oasis just steps from Union Square and the city at your doorstep. Staff was very helpful and courteous. Rooms were spacious and very clean. Elegant decor with the feel of a grand hotel. <hl> All the extras included - free internet service , full breakfast, chocolate chip cookies, and drinks/snacks in the evening! <hl> The only downside was parking was via valet (or you could walk 2 blocks to a public lot) and you had to wait for your car but to be expected in most downtown areas.

tripadvisor_review_554

tripadvisor

wonderful and the view is too

question: How do you like the view?, context: We stayed on Platinum Ambassador status, and got our upgrade, but were disappointed that this meant to a room on 7th floor that didnt give us the kind of view we had hoped for. We paid for club lounge access for a day, but felt this was wasted as the facilities weren't very good (not private enough - within view of check -in) the snacks were poor and in short supply, and alcoholic drinks were unavailable for most of the day. The 2 computers both had broken keyboards, that is when you could get on one of them......Top of the Mark is lovely, but book in plenty of time, as there is only one sitting and it books up well in advance. Its expensive, but the food is wonderful and the view is too. Overall the Mark Hopkins is OK, but if I come to SF again, I will book into the new one they are building downtown. Sorry, but intercontinental were just not up to standard this time.

How do you like the view?

Its expensive, but the food is wonderful and the view is too .

We stayed on Platinum Ambassador status, and got our upgrade, but were disappointed that this meant to a room on 7th floor that didnt give us the kind of view we had hoped for. We paid for club lounge access for a day, but felt this was wasted as the facilities weren't very good (not private enough - within view of check -in) the snacks were poor and in short supply, and alcoholic drinks were unavailable for most of the day. The 2 computers both had broken keyboards, that is when you could get on one of them......Top of the Mark is lovely, but book in plenty of time, as there is only one sitting and it books up well in advance. Its expensive, but the food is wonderful and the view is too. Overall the Mark Hopkins is OK, but if I come to SF again, I will book into the new one they are building downtown. Sorry, but intercontinental were just not up to standard this time.

Its expensive, but the food is <hl> wonderful and the view is too <hl> .

We stayed on Platinum Ambassador status, and got our upgrade, but were disappointed that this meant to a room on 7th floor that didnt give us the kind of view we had hoped for. We paid for club lounge access for a day, but felt this was wasted as the facilities weren't very good (not private enough - within view of check -in) the snacks were poor and in short supply, and alcoholic drinks were unavailable for most of the day. The 2 computers both had broken keyboards, that is when you could get on one of them......Top of the Mark is lovely, but book in plenty of time, as there is only one sitting and it books up well in advance. Its expensive, but the food is <hl> wonderful and the view is too <hl>. Overall the Mark Hopkins is OK, but if I come to SF again, I will book into the new one they are building downtown. Sorry, but intercontinental were just not up to standard this time.

We stayed on Platinum Ambassador status, and got our upgrade, but were disappointed that this meant to a room on 7th floor that didnt give us the kind of view we had hoped for. We paid for club lounge access for a day, but felt this was wasted as the facilities weren't very good (not private enough - within view of check -in) the snacks were poor and in short supply, and alcoholic drinks were unavailable for most of the day. The 2 computers both had broken keyboards, that is when you could get on one of them...... Top of the Mark is lovely, but book in plenty of time, as there is only one sitting and it books up well in advance. <hl> Its expensive, but the food is wonderful and the view is too . <hl> Overall the Mark Hopkins is OK, but if I come to SF again, I will book into the new one they are building downtown. Sorry, but intercontinental were just not up to standard this time.

tripadvisor_review_11287

tripadvisor

comfortable room with a great view

question: Does the hotel have a good view?, context: Exceptional service. The concierge will respond to your every request very promptly and eagerly. I was very impressed with how they responded when I asked if they could get a rental car for me. Within 20 minutes there was one waiting outside the hotel and I just had to sign the contract and take the keys. If you like to not have to lift a finger when you are on a vacation/getaway, this is a great place to stay. Also very clean and comfortable room with a great view.

Does the hotel have a good view?

Also very clean and comfortable room with a great view .

Exceptional service. The concierge will respond to your every request very promptly and eagerly. I was very impressed with how they responded when I asked if they could get a rental car for me. Within 20 minutes there was one waiting outside the hotel and I just had to sign the contract and take the keys. If you like to not have to lift a finger when you are on a vacation/getaway, this is a great place to stay. Also very clean and comfortable room with a great view.

Also very clean and <hl> comfortable room with a great view <hl> .

Exceptional service. The concierge will respond to your every request very promptly and eagerly. I was very impressed with how they responded when I asked if they could get a rental car for me. Within 20 minutes there was one waiting outside the hotel and I just had to sign the contract and take the keys. If you like to not have to lift a finger when you are on a vacation/getaway, this is a great place to stay. Also very clean and <hl> comfortable room with a great view <hl>.

Exceptional service. The concierge will respond to your every request very promptly and eagerly. I was very impressed with how they responded when I asked if they could get a rental car for me. Within 20 minutes there was one waiting outside the hotel and I just had to sign the contract and take the keys. If you like to not have to lift a finger when you are on a vacation/getaway, this is a great place to stay. <hl> Also very clean and comfortable room with a great view . <hl>

tripadvisor_review_1761

tripadvisor

a good assortment of fruit and pastries

question: What is your take on the continental breakfast served in the hotel?, context: We stayed at the Beresford Arms for four nights including New Years Eve. Could not have asked for more from a budget hotel in the Union Square area.. The location is great, about four blocks from Union Square. Staff is very friendly and helpful. Very clean and comfortable rooms, if a bit old-fashioned. The breakfast is fine i.e. not great but there was usually a good assortment of fruit and pastries and excellent coffee. The wine reception was so nice to come back to in the late afternnon. It involved more or less all the wine you cared to drink. We were at the Beresford Arms for New Years Eve and while there was nothing much going on in the hotel the lobby was decorated and we found champage and party favours in our room (no charge) - a very nice touch. We have stayed previously at the King George and the Andrews - no comparison at all, really.

What is your take on the continental breakfast served in the hotel?

The breakfast is fine i.e. not great but there was usually a good assortment of fruit and pastries and excellent coffee.

We stayed at the Beresford Arms for four nights including New Years Eve. Could not have asked for more from a budget hotel in the Union Square area.. The location is great, about four blocks from Union Square. Staff is very friendly and helpful. Very clean and comfortable rooms, if a bit old-fashioned. The breakfast is fine i.e. not great but there was usually a good assortment of fruit and pastries and excellent coffee. The wine reception was so nice to come back to in the late afternnon. It involved more or less all the wine you cared to drink. We were at the Beresford Arms for New Years Eve and while there was nothing much going on in the hotel the lobby was decorated and we found champage and party favours in our room (no charge) - a very nice touch. We have stayed previously at the King George and the Andrews - no comparison at all, really.

The breakfast is fine i.e. not great but there was usually <hl> a good assortment of fruit and pastries <hl> and excellent coffee.

We stayed at the Beresford Arms for four nights including New Years Eve. Could not have asked for more from a budget hotel in the Union Square area.. The location is great, about four blocks from Union Square. Staff is very friendly and helpful. Very clean and comfortable rooms, if a bit old-fashioned. The breakfast is fine i.e. not great but there was usually <hl> a good assortment of fruit and pastries <hl> and excellent coffee. The wine reception was so nice to come back to in the late afternnon. It involved more or less all the wine you cared to drink. We were at the Beresford Arms for New Years Eve and while there was nothing much going on in the hotel the lobby was decorated and we found champage and party favours in our room (no charge) - a very nice touch. We have stayed previously at the King George and the Andrews - no comparison at all, really.

We stayed at the Beresford Arms for four nights including New Years Eve. Could not have asked for more from a budget hotel in the Union Square area.. The location is great, about four blocks from Union Square. Staff is very friendly and helpful. Very clean and comfortable rooms, if a bit old-fashioned. <hl> The breakfast is fine i.e. not great but there was usually a good assortment of fruit and pastries and excellent coffee. <hl> The wine reception was so nice to come back to in the late afternnon. It involved more or less all the wine you cared to drink. We were at the Beresford Arms for New Years Eve and while there was nothing much going on in the hotel the lobby was decorated and we found champage and party favours in our room (no charge) - a very nice touch. We have stayed previously at the King George and the Andrews - no comparison at all, really.

tripadvisor_review_11514

tripadvisor

Centrally located in a pleasant and quiet

question: What is the neighborhood like?, context: Centrally located in a pleasant and quiet neighborhood , you are never more than a 10 minute bus or cable car ride from most of the San Francisco sites. The room was large and very clean. Check their website for prepaid specials. If you have a car this motel is an even greater value. Highly recommended.

What is the neighborhood like?

Centrally located in a pleasant and quiet neighborhood , you are never more than a 10 minute bus or cable car ride from most of the San Francisco sites.

Centrally located in a pleasant and quiet neighborhood , you are never more than a 10 minute bus or cable car ride from most of the San Francisco sites. The room was large and very clean. Check their website for prepaid specials. If you have a car this motel is an even greater value. Highly recommended.

<hl> Centrally located in a pleasant and quiet <hl> neighborhood , you are never more than a 10 minute bus or cable car ride from most of the San Francisco sites.

<hl> Centrally located in a pleasant and quiet <hl> neighborhood , you are never more than a 10 minute bus or cable car ride from most of the San Francisco sites. The room was large and very clean. Check their website for prepaid specials. If you have a car this motel is an even greater value. Highly recommended.

<hl> Centrally located in a pleasant and quiet neighborhood , you are never more than a 10 minute bus or cable car ride from most of the San Francisco sites. <hl> The room was large and very clean. Check their website for prepaid specials. If you have a car this motel is an even greater value. Highly recommended.

tripadvisor_review_9141

tripadvisor

concierge was a great help

question: How was the concierge?, context: This hotel is the perfect location...half block from the Cable Car turnaround, great coffee shop next door, bank across the street walking distance to Union Square and a half block from Market Street. Check in was fast, concierge was a great help and the rooms were nice and clean. No worries about parking since valet handles all that for you. Couldn't have been happier. Access to the hotel was right off the freeway and easy to find. Will definitely stay again.

How was the concierge?

Check in was fast, concierge was a great help and the rooms were nice and clean.

This hotel is the perfect location...half block from the Cable Car turnaround, great coffee shop next door, bank across the street walking distance to Union Square and a half block from Market Street. Check in was fast, concierge was a great help and the rooms were nice and clean. No worries about parking since valet handles all that for you. Couldn't have been happier. Access to the hotel was right off the freeway and easy to find. Will definitely stay again.

Check in was fast, <hl> concierge was a great help <hl> and the rooms were nice and clean.

This hotel is the perfect location...half block from the Cable Car turnaround, great coffee shop next door, bank across the street walking distance to Union Square and a half block from Market Street. Check in was fast, <hl> concierge was a great help <hl> and the rooms were nice and clean. No worries about parking since valet handles all that for you. Couldn't have been happier. Access to the hotel was right off the freeway and easy to find. Will definitely stay again.

This hotel is the perfect location...half block from the Cable Car turnaround, great coffee shop next door, bank across the street walking distance to Union Square and a half block from Market Street. <hl> Check in was fast, concierge was a great help and the rooms were nice and clean. <hl> No worries about parking since valet handles all that for you. Couldn't have been happier. Access to the hotel was right off the freeway and easy to find. Will definitely stay again.

tripadvisor_review_8442

tripadvisor

overall, a nice experience

question: How was your stay with your friends in India?, context: My husband and I spent 2 nights at the St. Francis with some mixed results, but overall, a nice experience. We arrived Friday, late afternoon. No valet parking for my husband, he can't stand to see someone else drive his car, so we spent some time trying to find access to the Union Square Garage (right across the street from the hotel) to park the car. This is a nice feature when you finally get into the garage, much cheaper than paying the valet to park your car in the exact same parking garage. I think we paid $67 for friday-sunday stay, where as the St. Francis charges $50 a day, I believe. Wheeled our luggage across the street to the St. Francis, which had a bustling entrance, cabs in line, valet dudes at the ready, and a steady stream of people walking in and out of the revolving door. When we walked into the hotel, I just wanted to concentrate on getting checked in, so I have to admit to not really noticing the nice entry hall/lobby area of the hotel, although later on, when I had time, I was appreciative. There was a line to check in, but it moved quickly. We booked via Expedia, which I perhaps incorrectly suspect gives us a worse chance of getting a good room, and when I found out we were on the 4th floor, above Union Square, my suspicions were confirmed. We were booked in the older part of the hotel, which I was a bit excited about, ambiance and all that corny stuff. Plus, with no kids on the trip, the character of the older rooms would not be such a big deal. So, up to the fourth floor, big beautiful hallways, marble floor molding, wainscoting, tastefully decorated all the way. Walking into our room, the sheer size of it was impressive. We had booked a King room, and there was plenty of space around the bed to walk, along with two sitting chairs (not comfortable at all) and a small desk and business-type chair (which didn't really go with the decor). The room had a closet, a minibar, flat screen tv, coffee maker with Starbucks and a safe. Nice big window in there as well, overlooking a noisy street. The bath was small, but tastefully decorated. My husband loved the room. He can sleep through anything, so he had some great sleeps during our stay. I am a light sleeper and heard the street noise, which included a band on Friday night right below our window, the usual city sirens, and the banging of the doors in the hallway of the other guests. The bed, I must say, was quite comfortable. It was nice to be in a hotel room without Spongebob on the t.v.! Our experience at the bar later that night was enjoyable, although the prices were a bit steep for us Nevadans. They did serve a wonderful martini though! Coming back from our concert at 2:00 a.m., the hotel lobby was still quite a happening place! It was nice to come back to this beautiful room after a loud, two hour mind numbing concert. Overall, we enjoyed our stay, which I am sure was influenced by the fact that we left the two kids at home, and we decided that next time we would try the modern tower, maybe that would be a quieter experience. The proximity to shopping and food makes this hotel a great choice for a visit to San Francisco. Just ask for a room up a bit from the street!

How was your stay with your friends in India?

My husband and I spent 2 nights at the St. Francis with some mixed results, but overall, a nice experience .

My husband and I spent 2 nights at the St. Francis with some mixed results, but overall, a nice experience. We arrived Friday, late afternoon. No valet parking for my husband, he can't stand to see someone else drive his car, so we spent some time trying to find access to the Union Square Garage (right across the street from the hotel) to park the car. This is a nice feature when you finally get into the garage, much cheaper than paying the valet to park your car in the exact same parking garage. I think we paid $67 for friday-sunday stay, where as the St. Francis charges $50 a day, I believe. Wheeled our luggage across the street to the St. Francis, which had a bustling entrance, cabs in line, valet dudes at the ready, and a steady stream of people walking in and out of the revolving door. When we walked into the hotel, I just wanted to concentrate on getting checked in, so I have to admit to not really noticing the nice entry hall/lobby area of the hotel, although later on, when I had time, I was appreciative. There was a line to check in, but it moved quickly. We booked via Expedia, which I perhaps incorrectly suspect gives us a worse chance of getting a good room, and when I found out we were on the 4th floor, above Union Square, my suspicions were confirmed. We were booked in the older part of the hotel, which I was a bit excited about, ambiance and all that corny stuff. Plus, with no kids on the trip, the character of the older rooms would not be such a big deal. So, up to the fourth floor, big beautiful hallways, marble floor molding, wainscoting, tastefully decorated all the way. Walking into our room, the sheer size of it was impressive. We had booked a King room, and there was plenty of space around the bed to walk, along with two sitting chairs (not comfortable at all) and a small desk and business-type chair (which didn't really go with the decor). The room had a closet, a minibar, flat screen tv, coffee maker with Starbucks and a safe. Nice big window in there as well, overlooking a noisy street. The bath was small, but tastefully decorated. My husband loved the room. He can sleep through anything, so he had some great sleeps during our stay. I am a light sleeper and heard the street noise, which included a band on Friday night right below our window, the usual city sirens, and the banging of the doors in the hallway of the other guests. The bed, I must say, was quite comfortable. It was nice to be in a hotel room without Spongebob on the t.v.! Our experience at the bar later that night was enjoyable, although the prices were a bit steep for us Nevadans. They did serve a wonderful martini though! Coming back from our concert at 2:00 a.m., the hotel lobby was still quite a happening place! It was nice to come back to this beautiful room after a loud, two hour mind numbing concert. Overall, we enjoyed our stay, which I am sure was influenced by the fact that we left the two kids at home, and we decided that next time we would try the modern tower, maybe that would be a quieter experience. The proximity to shopping and food makes this hotel a great choice for a visit to San Francisco. Just ask for a room up a bit from the street!

My husband and I spent 2 nights at the St. Francis with some mixed results, but <hl> overall, a nice experience <hl> .

My husband and I spent 2 nights at the St. Francis with some mixed results, but <hl> overall, a nice experience <hl>. We arrived Friday, late afternoon. No valet parking for my husband, he can't stand to see someone else drive his car, so we spent some time trying to find access to the Union Square Garage (right across the street from the hotel) to park the car. This is a nice feature when you finally get into the garage, much cheaper than paying the valet to park your car in the exact same parking garage. I think we paid $67 for friday-sunday stay, where as the St. Francis charges $50 a day, I believe. Wheeled our luggage across the street to the St. Francis, which had a bustling entrance, cabs in line, valet dudes at the ready, and a steady stream of people walking in and out of the revolving door. When we walked into the hotel, I just wanted to concentrate on getting checked in, so I have to admit to not really noticing the nice entry hall/lobby area of the hotel, although later on, when I had time, I was appreciative. There was a line to check in, but it moved quickly. We booked via Expedia, which I perhaps incorrectly suspect gives us a worse chance of getting a good room, and when I found out we were on the 4th floor, above Union Square, my suspicions were confirmed. We were booked in the older part of the hotel, which I was a bit excited about, ambiance and all that corny stuff. Plus, with no kids on the trip, the character of the older rooms would not be such a big deal. So, up to the fourth floor, big beautiful hallways, marble floor molding, wainscoting, tastefully decorated all the way. Walking into our room, the sheer size of it was impressive. We had booked a King room, and there was plenty of space around the bed to walk, along with two sitting chairs (not comfortable at all) and a small desk and business-type chair (which didn't really go with the decor). The room had a closet, a minibar, flat screen tv, coffee maker with Starbucks and a safe. Nice big window in there as well, overlooking a noisy street. The bath was small, but tastefully decorated. My husband loved the room. He can sleep through anything, so he had some great sleeps during our stay. I am a light sleeper and heard the street noise, which included a band on Friday night right below our window, the usual city sirens, and the banging of the doors in the hallway of the other guests. The bed, I must say, was quite comfortable. It was nice to be in a hotel room without Spongebob on the t.v.! Our experience at the bar later that night was enjoyable, although the prices were a bit steep for us Nevadans. They did serve a wonderful martini though! Coming back from our concert at 2:00 a.m., the hotel lobby was still quite a happening place! It was nice to come back to this beautiful room after a loud, two hour mind numbing concert. Overall, we enjoyed our stay, which I am sure was influenced by the fact that we left the two kids at home, and we decided that next time we would try the modern tower, maybe that would be a quieter experience. The proximity to shopping and food makes this hotel a great choice for a visit to San Francisco. Just ask for a room up a bit from the street!

<hl> My husband and I spent 2 nights at the St. Francis with some mixed results, but overall, a nice experience . <hl> We arrived Friday, late afternoon. No valet parking for my husband, he can't stand to see someone else drive his car, so we spent some time trying to find access to the Union Square Garage (right across the street from the hotel) to park the car. This is a nice feature when you finally get into the garage, much cheaper than paying the valet to park your car in the exact same parking garage. I think we paid $67 for friday-sunday stay, where as the St. Francis charges $50 a day, I believe. Wheeled our luggage across the street to the St. Francis, which had a bustling entrance, cabs in line, valet dudes at the ready, and a steady stream of people walking in and out of the revolving door. When we walked into the hotel, I just wanted to concentrate on getting checked in, so I have to admit to not really noticing the nice entry hall/lobby area of the hotel, although later on, when I had time, I was appreciative. There was a line to check in, but it moved quickly. We booked via Expedia, which I perhaps incorrectly suspect gives us a worse chance of getting a good room, and when I found out we were on the 4th floor, above Union Square, my suspicions were confirmed. We were booked in the older part of the hotel, which I was a bit excited about, ambiance and all that corny stuff. Plus, with no kids on the trip, the character of the older rooms would not be such a big deal. So, up to the fourth floor, big beautiful hallways, marble floor molding, wainscoting, tastefully decorated all the way. Walking into our room, the sheer size of it was impressive. We had booked a King room, and there was plenty of space around the bed to walk, along with two sitting chairs (not comfortable at all) and a small desk and business-type chair (which didn't really go with the decor). The room had a closet, a minibar, flat screen tv, coffee maker with Starbucks and a safe. Nice big window in there as well, overlooking a noisy street. The bath was small, but tastefully decorated. My husband loved the room. He can sleep through anything, so he had some great sleeps during our stay. I am a light sleeper and heard the street noise, which included a band on Friday night right below our window, the usual city sirens, and the banging of the doors in the hallway of the other guests. The bed, I must say, was quite comfortable. It was nice to be in a hotel room without Spongebob on the t.v.! Our experience at the bar later that night was enjoyable, although the prices were a bit steep for us Nevadans. They did serve a wonderful martini though! Coming back from our concert at 2:00 a.m., the hotel lobby was still quite a happening place! It was nice to come back to this beautiful room after a loud, two hour mind numbing concert. Overall, we enjoyed our stay, which I am sure was influenced by the fact that we left the two kids at home, and we decided that next time we would try the modern tower, maybe that would be a quieter experience. The proximity to shopping and food makes this hotel a great choice for a visit to San Francisco. Just ask for a room up a bit from the street!

tripadvisor_review_13791

tripadvisor

service was great

question: How good was your experience?, context: We stayed at Parc 55 for 2 nights while touring San Francisco and had a wonderful stay. While it is 2 blocks from Union Square, there is a trolley, street car and subway station literally outside of the door! There are also numerous shops and restaurants making it an ideal location. The hotel is newly renovated and we were very pleased with the cleanliness and spaciousness of the room. We also went to the hotel bar one of the nights and had a great time - service was great. We were able to get a great deal on Hotwire ($89 a night) - for that price, this hotel cannot be beat! I would recommend parking in another location, since they charge about $50 a night (we found a lot right down the street that was $25 a night).

How good was your experience?

We also went to the hotel bar one of the nights and had a great time - service was great .

We stayed at Parc 55 for 2 nights while touring San Francisco and had a wonderful stay. While it is 2 blocks from Union Square, there is a trolley, street car and subway station literally outside of the door! There are also numerous shops and restaurants making it an ideal location. The hotel is newly renovated and we were very pleased with the cleanliness and spaciousness of the room. We also went to the hotel bar one of the nights and had a great time - service was great. We were able to get a great deal on Hotwire ($89 a night) - for that price, this hotel cannot be beat! I would recommend parking in another location, since they charge about $50 a night (we found a lot right down the street that was $25 a night).

We also went to the hotel bar one of the nights and had a great time - <hl> service was great <hl> .

We stayed at Parc 55 for 2 nights while touring San Francisco and had a wonderful stay. While it is 2 blocks from Union Square, there is a trolley, street car and subway station literally outside of the door! There are also numerous shops and restaurants making it an ideal location. The hotel is newly renovated and we were very pleased with the cleanliness and spaciousness of the room. We also went to the hotel bar one of the nights and had a great time - <hl> service was great <hl>. We were able to get a great deal on Hotwire ($89 a night) - for that price, this hotel cannot be beat! I would recommend parking in another location, since they charge about $50 a night (we found a lot right down the street that was $25 a night).

We stayed at Parc 55 for 2 nights while touring San Francisco and had a wonderful stay. While it is 2 blocks from Union Square, there is a trolley, street car and subway station literally outside of the door! There are also numerous shops and restaurants making it an ideal location. The hotel is newly renovated and we were very pleased with the cleanliness and spaciousness of the room. <hl> We also went to the hotel bar one of the nights and had a great time - service was great . <hl> We were able to get a great deal on Hotwire ($89 a night) - for that price, this hotel cannot be beat! I would recommend parking in another location, since they charge about $50 a night (we found a lot right down the street that was $25 a night).

tripadvisor_review_8305

tripadvisor

Anyone would have a wonderful stay here

question: How is hotel?, context: If only every Ritz were of the same quality! Stunning hotel, peerless staff, superb rooms. Location is good, near to downtown and Union Square without being in the middle of too much activity. Anyone would have a wonderful stay here.

How is hotel?

Anyone would have a wonderful stay here .

If only every Ritz were of the same quality! Stunning hotel, peerless staff, superb rooms. Location is good, near to downtown and Union Square without being in the middle of too much activity. Anyone would have a wonderful stay here.

<hl> Anyone would have a wonderful stay here <hl> .

If only every Ritz were of the same quality! Stunning hotel, peerless staff, superb rooms. Location is good, near to downtown and Union Square without being in the middle of too much activity. <hl> Anyone would have a wonderful stay here <hl>.

If only every Ritz were of the same quality! Stunning hotel, peerless staff, superb rooms. Location is good, near to downtown and Union Square without being in the middle of too much activity. <hl> Anyone would have a wonderful stay here . <hl>

tripadvisor_review_2120

tripadvisor

so the hotel reception was more than happy to hold onto our luggage

question: What is the customer service?, context: I stayed at Hotel Adagio for two nights during Memorial Weekend.Rooms weren't available until 3 pm so the hotel reception was more than happy to hold onto our luggage. When I checked-in, I was given a corner room. What a space?! Comfy beds, lots of windows, standard desk for my laptop and the room faced the front of the hotel. The hotel lobby had a rich scent of coconut/vanilla. I swore if they had a bed there, I would sleep there. I do wish they that would've brought some of those colors used to accentuate the lobby into the rooms. Overall, pleasant experience. Free coffee/tea every morning!

What is the customer service?

Rooms weren't available until 3 pm so the hotel reception was more than happy to hold onto our luggage .

I stayed at Hotel Adagio for two nights during Memorial Weekend.Rooms weren't available until 3 pm so the hotel reception was more than happy to hold onto our luggage. When I checked-in, I was given a corner room. What a space?! Comfy beds, lots of windows, standard desk for my laptop and the room faced the front of the hotel. The hotel lobby had a rich scent of coconut/vanilla. I swore if they had a bed there, I would sleep there. I do wish they that would've brought some of those colors used to accentuate the lobby into the rooms. Overall, pleasant experience. Free coffee/tea every morning!

Rooms weren't available until 3 pm <hl> so the hotel reception was more than happy to hold onto our luggage <hl> .

I stayed at Hotel Adagio for two nights during Memorial Weekend.Rooms weren't available until 3 pm <hl> so the hotel reception was more than happy to hold onto our luggage <hl>. When I checked-in, I was given a corner room. What a space?! Comfy beds, lots of windows, standard desk for my laptop and the room faced the front of the hotel. The hotel lobby had a rich scent of coconut/vanilla. I swore if they had a bed there, I would sleep there. I do wish they that would've brought some of those colors used to accentuate the lobby into the rooms. Overall, pleasant experience. Free coffee/tea every morning!

I stayed at Hotel Adagio for two nights during Memorial Weekend. <hl> Rooms weren't available until 3 pm so the hotel reception was more than happy to hold onto our luggage . <hl> When I checked-in, I was given a corner room. What a space?! Comfy beds, lots of windows, standard desk for my laptop and the room faced the front of the hotel. The hotel lobby had a rich scent of coconut/vanilla. I swore if they had a bed there, I would sleep there. I do wish they that would've brought some of those colors used to accentuate the lobby into the rooms. Overall, pleasant experience. Free coffee/tea every morning!

tripadvisor_review_6372

tripadvisor

had amazing views of the city, for our second night we were lucky enough to stay in the suite on the 12th floor. This was all thanks to Ana who did an incredible job on the reception desk and we can truely say that she made the final part of our honeymoon unforgettable. The suite was out of this world, we had views of the city and of the bay

question: Does this hotel have a good city view?, context: We were in san Fran as part of our honeymoon and ended up at The Fairmont after we had a terrible first night at a different hotel. My Mum arranged for us to stay at The Fairmont from The UK. On arrival we were blown away - compared to where we had stayed the night before! The entrance is beautiful! We were given a corner tower room on the 12th floor for our first night which was wonderful, we had amazing views of the city, for our second night we were lucky enough to stay in the suite on the 12th floor. This was all thanks to Ana who did an incredible job on the reception desk and we can truely say that she made the final part of our honeymoon unforgettable. The suite was out of this world, we had views of the city and of the bay! Just wonderful! I cannot say a bad word about this hotel. I would love to stay again!!!Thanks Again Ana!

Does this hotel have a good city view?

We were given a corner tower room on the 12th floor for our first night which was wonderful, we had amazing views of the city, for our second night we were lucky enough to stay in the suite on the 12th floor. This was all thanks to Ana who did an incredible job on the reception desk and we can truely say that she made the final part of our honeymoon unforgettable. The suite was out of this world, we had views of the city and of the bay !

We were in san Fran as part of our honeymoon and ended up at The Fairmont after we had a terrible first night at a different hotel. My Mum arranged for us to stay at The Fairmont from The UK. On arrival we were blown away - compared to where we had stayed the night before! The entrance is beautiful! We were given a corner tower room on the 12th floor for our first night which was wonderful, we had amazing views of the city, for our second night we were lucky enough to stay in the suite on the 12th floor. This was all thanks to Ana who did an incredible job on the reception desk and we can truely say that she made the final part of our honeymoon unforgettable. The suite was out of this world, we had views of the city and of the bay! Just wonderful! I cannot say a bad word about this hotel. I would love to stay again!!!Thanks Again Ana!

We were given a corner tower room on the 12th floor for our first night which was wonderful, we <hl> had amazing views of the city, for our second night we were lucky enough to stay in the suite on the 12th floor. This was all thanks to Ana who did an incredible job on the reception desk and we can truely say that she made the final part of our honeymoon unforgettable. The suite was out of this world, we had views of the city and of the bay <hl> !

We were in san Fran as part of our honeymoon and ended up at The Fairmont after we had a terrible first night at a different hotel. My Mum arranged for us to stay at The Fairmont from The UK. On arrival we were blown away - compared to where we had stayed the night before! The entrance is beautiful! We were given a corner tower room on the 12th floor for our first night which was wonderful, we <hl> had amazing views of the city, for our second night we were lucky enough to stay in the suite on the 12th floor. This was all thanks to Ana who did an incredible job on the reception desk and we can truely say that she made the final part of our honeymoon unforgettable. The suite was out of this world, we had views of the city and of the bay <hl>! Just wonderful! I cannot say a bad word about this hotel. I would love to stay again!!!Thanks Again Ana!

We were in san Fran as part of our honeymoon and ended up at The Fairmont after we had a terrible first night at a different hotel. My Mum arranged for us to stay at The Fairmont from The UK. On arrival we were blown away - compared to where we had stayed the night before! The entrance is beautiful! <hl> We were given a corner tower room on the 12th floor for our first night which was wonderful, we had amazing views of the city, for our second night we were lucky enough to stay in the suite on the 12th floor. This was all thanks to Ana who did an incredible job on the reception desk and we can truely say that she made the final part of our honeymoon unforgettable. The suite was out of this world, we had views of the city and of the bay ! <hl> Just wonderful! I cannot say a bad word about this hotel. I would love to stay again!!!Thanks Again Ana!

tripadvisor_review_3162

tripadvisor

The staff were lovely, helpful and friendly

question: Do you make a fabulous staff?, context: We recently visited the US for our honeymoon and stayed at the Hotel Drisco and I really can't fault this hotel in any way. The staff were lovely, helpful and friendly. The room was fantastic and they even put a complimentary bottle of wine in our room as a gift for our honeymoon (nice touch). We had an extra night in San Fransico at the end of our trip so rebooked at this hotel. The second room was again lovely, however the walls were a little thin, but to be honest it didn't bother us at all and I can't speak highly enough about this hotel. Every morning there was a complimentary basic breakfast (which was everything we wanted, cereal, pastries, coffee, tea, juice, toast etc) in the sitting room and in the evenings they had complimentary wine and cheese, and it was good! The Hotel itself is situated in Pacific Heights which in my opinion is nicest area of San Fransico but it is a $5-$10 taxi ride from Fishermans Wharf etc - however the hotel is in walking distance of some awesome resteraunts &amp; the area is very safe and and is really a tourist attraction itself. The Hotel will also organise for Resteraunt delivery if you require it. On the last day, they arranged for late check out because we didn't have to go to the airport until later, they also arranged a town car to pick us up and whilst we were waiting for the town car we sat in the waiting area.... Which was fully equiped with biscuits, newpapers, tea, coffee and some really comfortable chairs. To sum up - Thank you for being so wonderful, I can not reccommend this hotel enough &amp; to be honest if it is available your crazy if you don't book it. Out of all the hotels in America it was our favourite.

Do you make a fabulous staff?

The staff were lovely, helpful and friendly .

We recently visited the US for our honeymoon and stayed at the Hotel Drisco and I really can't fault this hotel in any way. The staff were lovely, helpful and friendly. The room was fantastic and they even put a complimentary bottle of wine in our room as a gift for our honeymoon (nice touch). We had an extra night in San Fransico at the end of our trip so rebooked at this hotel. The second room was again lovely, however the walls were a little thin, but to be honest it didn't bother us at all and I can't speak highly enough about this hotel. Every morning there was a complimentary basic breakfast (which was everything we wanted, cereal, pastries, coffee, tea, juice, toast etc) in the sitting room and in the evenings they had complimentary wine and cheese, and it was good! The Hotel itself is situated in Pacific Heights which in my opinion is nicest area of San Fransico but it is a $5-$10 taxi ride from Fishermans Wharf etc - however the hotel is in walking distance of some awesome resteraunts &amp; the area is very safe and and is really a tourist attraction itself. The Hotel will also organise for Resteraunt delivery if you require it. On the last day, they arranged for late check out because we didn't have to go to the airport until later, they also arranged a town car to pick us up and whilst we were waiting for the town car we sat in the waiting area.... Which was fully equiped with biscuits, newpapers, tea, coffee and some really comfortable chairs. To sum up - Thank you for being so wonderful, I can not reccommend this hotel enough &amp; to be honest if it is available your crazy if you don't book it. Out of all the hotels in America it was our favourite.

<hl> The staff were lovely, helpful and friendly <hl> .

We recently visited the US for our honeymoon and stayed at the Hotel Drisco and I really can't fault this hotel in any way. <hl> The staff were lovely, helpful and friendly <hl>. The room was fantastic and they even put a complimentary bottle of wine in our room as a gift for our honeymoon (nice touch). We had an extra night in San Fransico at the end of our trip so rebooked at this hotel. The second room was again lovely, however the walls were a little thin, but to be honest it didn't bother us at all and I can't speak highly enough about this hotel. Every morning there was a complimentary basic breakfast (which was everything we wanted, cereal, pastries, coffee, tea, juice, toast etc) in the sitting room and in the evenings they had complimentary wine and cheese, and it was good! The Hotel itself is situated in Pacific Heights which in my opinion is nicest area of San Fransico but it is a $5-$10 taxi ride from Fishermans Wharf etc - however the hotel is in walking distance of some awesome resteraunts &amp; the area is very safe and and is really a tourist attraction itself. The Hotel will also organise for Resteraunt delivery if you require it. On the last day, they arranged for late check out because we didn't have to go to the airport until later, they also arranged a town car to pick us up and whilst we were waiting for the town car we sat in the waiting area.... Which was fully equiped with biscuits, newpapers, tea, coffee and some really comfortable chairs. To sum up - Thank you for being so wonderful, I can not reccommend this hotel enough &amp; to be honest if it is available your crazy if you don't book it. Out of all the hotels in America it was our favourite.

We recently visited the US for our honeymoon and stayed at the Hotel Drisco and I really can't fault this hotel in any way. <hl> The staff were lovely, helpful and friendly . <hl> The room was fantastic and they even put a complimentary bottle of wine in our room as a gift for our honeymoon (nice touch). We had an extra night in San Fransico at the end of our trip so rebooked at this hotel. The second room was again lovely, however the walls were a little thin, but to be honest it didn't bother us at all and I can't speak highly enough about this hotel. Every morning there was a complimentary basic breakfast (which was everything we wanted, cereal, pastries, coffee, tea, juice, toast etc) in the sitting room and in the evenings they had complimentary wine and cheese, and it was good! The Hotel itself is situated in Pacific Heights which in my opinion is nicest area of San Fransico but it is a $5-$10 taxi ride from Fishermans Wharf etc - however the hotel is in walking distance of some awesome resteraunts &amp; the area is very safe and and is really a tourist attraction itself. The Hotel will also organise for Resteraunt delivery if you require it. On the last day, they arranged for late check out because we didn't have to go to the airport until later, they also arranged a town car to pick us up and whilst we were waiting for the town car we sat in the waiting area.... Which was fully equiped with biscuits, newpapers, tea, coffee and some really comfortable chairs. To sum up - Thank you for being so wonderful, I can not reccommend this hotel enough &amp; to be honest if it is available your crazy if you don't book it. Out of all the hotels in America it was our favourite.

tripadvisor_review_142

tripadvisor

fantastic staff, and Heavenly Bed

question: How is the staff in means of friendly?, context: I was traveling on business but with a significant other, so this trip was as much a vacation as anything. I booked this hotel on Priceline for a quarter what it was selling for on the open market. From what I can tell Priceliners usually get a very cramped room with no view in the &quot;old&quot; section. That was still fine with me, as the spectacular location, gorgeous public spaces, fantastic staff, and Heavenly Bed and Bath were good enough for me. And regardless, for about $60 a night they would have upgrading into the newer section (still a good value). We checked in late and, I'm assuming as a result, were given an upgraded room in the &quot;new&quot; tower on a high floor. It was magnificent. Spacious, clean, modern and with great views of San Francisco... it transformed out trip. As I mentioned, all Westin rooms (including this one) had wonderful beds and bathrooms. The front desk staff was friendly and more importantly polished - something I find less and less of these days. The room service, cleaning staff, and doormen were all excellent as well. I find the reviews complaining about extra charges at a four star hotel a little lame. It is, in fact, really annoying to pay high fees for internet, the business center, parking, fitness, breakfast etc. However that high end hotels charge for these services is no secret - avoiding them is a big part of why so many business travelers stay at places like Courtyard or Hilton Garden Inn. While those hotels might be a better value, they simply cannot touch the heritage and, frankly, class of the Westin St. Francis and its staff. They actually succeeded in turning a hotel stay into a memorable experience for my partner and me - something very hard to come by for otherwise budget travelers.

How is the staff in means of friendly?

That was still fine with me, as the spectacular location, gorgeous public spaces, fantastic staff, and Heavenly Bed and Bath were good enough for me.

I was traveling on business but with a significant other, so this trip was as much a vacation as anything. I booked this hotel on Priceline for a quarter what it was selling for on the open market. From what I can tell Priceliners usually get a very cramped room with no view in the &quot;old&quot; section. That was still fine with me, as the spectacular location, gorgeous public spaces, fantastic staff, and Heavenly Bed and Bath were good enough for me. And regardless, for about $60 a night they would have upgrading into the newer section (still a good value). We checked in late and, I'm assuming as a result, were given an upgraded room in the &quot;new&quot; tower on a high floor. It was magnificent. Spacious, clean, modern and with great views of San Francisco... it transformed out trip. As I mentioned, all Westin rooms (including this one) had wonderful beds and bathrooms. The front desk staff was friendly and more importantly polished - something I find less and less of these days. The room service, cleaning staff, and doormen were all excellent as well. I find the reviews complaining about extra charges at a four star hotel a little lame. It is, in fact, really annoying to pay high fees for internet, the business center, parking, fitness, breakfast etc. However that high end hotels charge for these services is no secret - avoiding them is a big part of why so many business travelers stay at places like Courtyard or Hilton Garden Inn. While those hotels might be a better value, they simply cannot touch the heritage and, frankly, class of the Westin St. Francis and its staff. They actually succeeded in turning a hotel stay into a memorable experience for my partner and me - something very hard to come by for otherwise budget travelers.

That was still fine with me, as the spectacular location, gorgeous public spaces, <hl> fantastic staff, and Heavenly Bed <hl> and Bath were good enough for me.

I was traveling on business but with a significant other, so this trip was as much a vacation as anything. I booked this hotel on Priceline for a quarter what it was selling for on the open market. From what I can tell Priceliners usually get a very cramped room with no view in the &quot;old&quot; section. That was still fine with me, as the spectacular location, gorgeous public spaces, <hl> fantastic staff, and Heavenly Bed <hl> and Bath were good enough for me. And regardless, for about $60 a night they would have upgrading into the newer section (still a good value). We checked in late and, I'm assuming as a result, were given an upgraded room in the &quot;new&quot; tower on a high floor. It was magnificent. Spacious, clean, modern and with great views of San Francisco... it transformed out trip. As I mentioned, all Westin rooms (including this one) had wonderful beds and bathrooms. The front desk staff was friendly and more importantly polished - something I find less and less of these days. The room service, cleaning staff, and doormen were all excellent as well. I find the reviews complaining about extra charges at a four star hotel a little lame. It is, in fact, really annoying to pay high fees for internet, the business center, parking, fitness, breakfast etc. However that high end hotels charge for these services is no secret - avoiding them is a big part of why so many business travelers stay at places like Courtyard or Hilton Garden Inn. While those hotels might be a better value, they simply cannot touch the heritage and, frankly, class of the Westin St. Francis and its staff. They actually succeeded in turning a hotel stay into a memorable experience for my partner and me - something very hard to come by for otherwise budget travelers.

I was traveling on business but with a significant other, so this trip was as much a vacation as anything. I booked this hotel on Priceline for a quarter what it was selling for on the open market. From what I can tell Priceliners usually get a very cramped room with no view in the &quot;old&quot; section. <hl> That was still fine with me, as the spectacular location, gorgeous public spaces, fantastic staff, and Heavenly Bed and Bath were good enough for me. <hl> And regardless, for about $60 a night they would have upgrading into the newer section (still a good value). We checked in late and, I'm assuming as a result, were given an upgraded room in the &quot;new&quot; tower on a high floor. It was magnificent. Spacious, clean, modern and with great views of San Francisco... it transformed out trip. As I mentioned, all Westin rooms (including this one) had wonderful beds and bathrooms. The front desk staff was friendly and more importantly polished - something I find less and less of these days. The room service, cleaning staff, and doormen were all excellent as well. I find the reviews complaining about extra charges at a four star hotel a little lame. It is, in fact, really annoying to pay high fees for internet, the business center, parking, fitness, breakfast etc. However that high end hotels charge for these services is no secret - avoiding them is a big part of why so many business travelers stay at places like Courtyard or Hilton Garden Inn. While those hotels might be a better value, they simply cannot touch the heritage and, frankly, class of the Westin St. Francis and its staff. They actually succeeded in turning a hotel stay into a memorable experience for my partner and me - something very hard to come by for otherwise budget travelers.

tripadvisor_review_13795

tripadvisor

The service was spot on and very consistent

question: How good are the staff here?, context: I had the pleasure of staying at this hotel. The service was spot on and very consistent. My check in was late but the desk agent was so warm and hospitable it made me feel right at ease. What a refreshing thing to find whilst traveling. It seems to be getting more and more rare these day. My check out was just as nice. I have to say, just a smile and a &quot;how was your stay&quot; goes a long way. As for my room, well i was in the presidential suite and I am sure my apartment in NY was a quarter of the size. I found additional rooms the next day and still think there may have been more if i kept looking. I would have moved in if I could. All this AND the room was spotless. Room service was prompt and the food was tasty. Valet could have been a little faster but the hotel was very busy and one can only have so many cars in the car port at a time, so I was not bothered. All in all, a great stay! The only prob I had was the gym was not free to the guest. Still it's a fine hotel with a gracious staff who know how to welcome their guests. Well done! In addition, upon my return home, I received a personalized e-mail from the GM thanking me for my business. Very nice touch.

How good are the staff here?

The service was spot on and very consistent .

I had the pleasure of staying at this hotel. The service was spot on and very consistent. My check in was late but the desk agent was so warm and hospitable it made me feel right at ease. What a refreshing thing to find whilst traveling. It seems to be getting more and more rare these day. My check out was just as nice. I have to say, just a smile and a &quot;how was your stay&quot; goes a long way. As for my room, well i was in the presidential suite and I am sure my apartment in NY was a quarter of the size. I found additional rooms the next day and still think there may have been more if i kept looking. I would have moved in if I could. All this AND the room was spotless. Room service was prompt and the food was tasty. Valet could have been a little faster but the hotel was very busy and one can only have so many cars in the car port at a time, so I was not bothered. All in all, a great stay! The only prob I had was the gym was not free to the guest. Still it's a fine hotel with a gracious staff who know how to welcome their guests. Well done! In addition, upon my return home, I received a personalized e-mail from the GM thanking me for my business. Very nice touch.

<hl> The service was spot on and very consistent <hl> .

I had the pleasure of staying at this hotel. <hl> The service was spot on and very consistent <hl>. My check in was late but the desk agent was so warm and hospitable it made me feel right at ease. What a refreshing thing to find whilst traveling. It seems to be getting more and more rare these day. My check out was just as nice. I have to say, just a smile and a &quot;how was your stay&quot; goes a long way. As for my room, well i was in the presidential suite and I am sure my apartment in NY was a quarter of the size. I found additional rooms the next day and still think there may have been more if i kept looking. I would have moved in if I could. All this AND the room was spotless. Room service was prompt and the food was tasty. Valet could have been a little faster but the hotel was very busy and one can only have so many cars in the car port at a time, so I was not bothered. All in all, a great stay! The only prob I had was the gym was not free to the guest. Still it's a fine hotel with a gracious staff who know how to welcome their guests. Well done! In addition, upon my return home, I received a personalized e-mail from the GM thanking me for my business. Very nice touch.

I had the pleasure of staying at this hotel. <hl> The service was spot on and very consistent . <hl> My check in was late but the desk agent was so warm and hospitable it made me feel right at ease. What a refreshing thing to find whilst traveling. It seems to be getting more and more rare these day. My check out was just as nice. I have to say, just a smile and a &quot;how was your stay&quot; goes a long way. As for my room, well i was in the presidential suite and I am sure my apartment in NY was a quarter of the size. I found additional rooms the next day and still think there may have been more if i kept looking. I would have moved in if I could. All this AND the room was spotless. Room service was prompt and the food was tasty. Valet could have been a little faster but the hotel was very busy and one can only have so many cars in the car port at a time, so I was not bothered. All in all, a great stay! The only prob I had was the gym was not free to the guest. Still it's a fine hotel with a gracious staff who know how to welcome their guests. Well done! In addition, upon my return home, I received a personalized e-mail from the GM thanking me for my business. Very nice touch.

tripadvisor_review_6884

tripadvisor

As far as the parking goes, it is very tight fit and we had a small car

question: How is the parking lot?, context: This was a great hotel to park the car and walk or take the transit. The area was safe and we had no problems, walking to Fishermens Warf or to the movie theater. As far as the parking goes, it is very tight fit and we had a small car. However, the cost to park, $26 US a night was the best value for any hotel parking that I could see, so no complaints there. I would definatly stay here again.

How is the parking lot?

As far as the parking goes, it is very tight fit and we had a small car .

This was a great hotel to park the car and walk or take the transit. The area was safe and we had no problems, walking to Fishermens Warf or to the movie theater. As far as the parking goes, it is very tight fit and we had a small car. However, the cost to park, $26 US a night was the best value for any hotel parking that I could see, so no complaints there. I would definatly stay here again.

<hl> As far as the parking goes, it is very tight fit and we had a small car <hl> .

This was a great hotel to park the car and walk or take the transit. The area was safe and we had no problems, walking to Fishermens Warf or to the movie theater. <hl> As far as the parking goes, it is very tight fit and we had a small car <hl>. However, the cost to park, $26 US a night was the best value for any hotel parking that I could see, so no complaints there. I would definatly stay here again.

This was a great hotel to park the car and walk or take the transit. The area was safe and we had no problems, walking to Fishermens Warf or to the movie theater. <hl> As far as the parking goes, it is very tight fit and we had a small car . <hl> However, the cost to park, $26 US a night was the best value for any hotel parking that I could see, so no complaints there. I would definatly stay here again.

tripadvisor_review_14440

tripadvisor

Extremely elegant hotel

question: How is the hotel?, context: Extremely elegant hotel and got a great price from starwood. Right in the middle of the city - walkable to Union Square, Moscone, and I even walked to the Giants games twice!

How is the hotel?

Extremely elegant hotel and got a great price from starwood.

Extremely elegant hotel and got a great price from starwood. Right in the middle of the city - walkable to Union Square, Moscone, and I even walked to the Giants games twice!

<hl> Extremely elegant hotel <hl> and got a great price from starwood.

<hl> Extremely elegant hotel <hl> and got a great price from starwood. Right in the middle of the city - walkable to Union Square, Moscone, and I even walked to the Giants games twice!

<hl> Extremely elegant hotel and got a great price from starwood. <hl> Right in the middle of the city - walkable to Union Square, Moscone, and I even walked to the Giants games twice!

tripadvisor_review_7501

tripadvisor

with great city views

question: How is the view?, context: We recently enjoyed a weekend stay at The Fairmont San Francisco through Disney Vacation Club points usage. As a quintessential San Francisco property, there is much to this property as well as nearby.We stayed in room 590, the Dunkirk suite. It is a corner accomodation with great city views. It is well appointed in the classic sense; elegant Napoleonic decor along with modern touches like large flatscreens and two full baths. Along with numerous lounges and restaurants, I would recommend the Tonga Room. It is a Polynesian themed lounge and restaurant replete with thatched roofs, tiki iodols and rain falling from the ceiling accompanied by thunder from the loudspeaker. A true nostalgic experience!This hotel is ideally situated at the intersection of two cable car lines, and walking distance to Chinatown. It boasts an enviable location atop Nob Hill, and the service aspect from the staff is one of total service.This hotel is ideal for couples or families on a holiday, all the way to conventions. As it is a classic hotel, it will not have all the wired amenities of newer properties like a W Hotel, and Nob Hill is a bit far from the airport or Silicon Valley. However, if you enjoy classic hotels, this is among the best.

How is the view?

It is a corner accomodation with great city views .

We recently enjoyed a weekend stay at The Fairmont San Francisco through Disney Vacation Club points usage. As a quintessential San Francisco property, there is much to this property as well as nearby.We stayed in room 590, the Dunkirk suite. It is a corner accomodation with great city views. It is well appointed in the classic sense; elegant Napoleonic decor along with modern touches like large flatscreens and two full baths. Along with numerous lounges and restaurants, I would recommend the Tonga Room. It is a Polynesian themed lounge and restaurant replete with thatched roofs, tiki iodols and rain falling from the ceiling accompanied by thunder from the loudspeaker. A true nostalgic experience!This hotel is ideally situated at the intersection of two cable car lines, and walking distance to Chinatown. It boasts an enviable location atop Nob Hill, and the service aspect from the staff is one of total service.This hotel is ideal for couples or families on a holiday, all the way to conventions. As it is a classic hotel, it will not have all the wired amenities of newer properties like a W Hotel, and Nob Hill is a bit far from the airport or Silicon Valley. However, if you enjoy classic hotels, this is among the best.

It is a corner accomodation <hl> with great city views <hl> .

We recently enjoyed a weekend stay at The Fairmont San Francisco through Disney Vacation Club points usage. As a quintessential San Francisco property, there is much to this property as well as nearby.We stayed in room 590, the Dunkirk suite. It is a corner accomodation <hl> with great city views <hl>. It is well appointed in the classic sense; elegant Napoleonic decor along with modern touches like large flatscreens and two full baths. Along with numerous lounges and restaurants, I would recommend the Tonga Room. It is a Polynesian themed lounge and restaurant replete with thatched roofs, tiki iodols and rain falling from the ceiling accompanied by thunder from the loudspeaker. A true nostalgic experience!This hotel is ideally situated at the intersection of two cable car lines, and walking distance to Chinatown. It boasts an enviable location atop Nob Hill, and the service aspect from the staff is one of total service.This hotel is ideal for couples or families on a holiday, all the way to conventions. As it is a classic hotel, it will not have all the wired amenities of newer properties like a W Hotel, and Nob Hill is a bit far from the airport or Silicon Valley. However, if you enjoy classic hotels, this is among the best.

We recently enjoyed a weekend stay at The Fairmont San Francisco through Disney Vacation Club points usage. As a quintessential San Francisco property, there is much to this property as well as nearby. We stayed in room 590, the Dunkirk suite. <hl> It is a corner accomodation with great city views . <hl> It is well appointed in the classic sense; elegant Napoleonic decor along with modern touches like large flatscreens and two full baths. Along with numerous lounges and restaurants, I would recommend the Tonga Room. It is a Polynesian themed lounge and restaurant replete with thatched roofs, tiki iodols and rain falling from the ceiling accompanied by thunder from the loudspeaker. A true nostalgic experience!This hotel is ideally situated at the intersection of two cable car lines, and walking distance to Chinatown. It boasts an enviable location atop Nob Hill, and the service aspect from the staff is one of total service. This hotel is ideal for couples or families on a holiday, all the way to conventions. As it is a classic hotel, it will not have all the wired amenities of newer properties like a W Hotel, and Nob Hill is a bit far from the airport or Silicon Valley. However, if you enjoy classic hotels, this is among the best.

tripadvisor_review_3252

tripadvisor

Very good service

question: Was the service optimal?, context: Recently stayed in a room with a bay view in The Fairmont Tower. Loved it. Amazing view. Very good service. The main bar/restaurant is quite nice. Did not have the food but did have drinks there. Great setting. The food at the restaurant in the lower level is not very good so stay away. The fitness facilities at nicer hotels always amaze me. I find them inadequate. This was no exception. They have an arrangement with a local gym that is housed in the lower level. Not very impressive at all but I don't expect much from hotel gyms. Overall a wonderful stay in a great setting!

Was the service optimal?

Very good service .

Recently stayed in a room with a bay view in The Fairmont Tower. Loved it. Amazing view. Very good service. The main bar/restaurant is quite nice. Did not have the food but did have drinks there. Great setting. The food at the restaurant in the lower level is not very good so stay away. The fitness facilities at nicer hotels always amaze me. I find them inadequate. This was no exception. They have an arrangement with a local gym that is housed in the lower level. Not very impressive at all but I don't expect much from hotel gyms. Overall a wonderful stay in a great setting!

<hl> Very good service <hl> .

Recently stayed in a room with a bay view in The Fairmont Tower. Loved it. Amazing view. <hl> Very good service <hl>. The main bar/restaurant is quite nice. Did not have the food but did have drinks there. Great setting. The food at the restaurant in the lower level is not very good so stay away. The fitness facilities at nicer hotels always amaze me. I find them inadequate. This was no exception. They have an arrangement with a local gym that is housed in the lower level. Not very impressive at all but I don't expect much from hotel gyms. Overall a wonderful stay in a great setting!

Recently stayed in a room with a bay view in The Fairmont Tower. Loved it. Amazing view. <hl> Very good service . <hl> The main bar/restaurant is quite nice. Did not have the food but did have drinks there. Great setting. The food at the restaurant in the lower level is not very good so stay away. The fitness facilities at nicer hotels always amaze me. I find them inadequate. This was no exception. They have an arrangement with a local gym that is housed in the lower level. Not very impressive at all but I don't expect much from hotel gyms. Overall a wonderful stay in a great setting!

tripadvisor_review_3345

tripadvisor

The staff is exceptional

question: How was the hotel staff?, context: I had high hopes for our trip to San Francisco and staying at the Drisco ensured a wonderful trip. From my first contact with the staff to make our reservation, everything went incredibly smoothly. The staff is exceptional, always willing to go the extra step. They are professional yet friendly and if they can't answer a question immediately they will find the answer quickly. The actual number of staff is also impressive. The hotel is located in a magnificent area in SF and while it is not in the center of all the action, the view from the hills of Pacific Heights is far more exciting. The hills are rigorous but we also had a car and we had no trouble parking. You do have to move the car every three hours but the staff offered to do it for us if we weren't around! We had no trouble getting a cab as the hotel called them for us and they were there within 10 minutes. You are also near the Fillmore Street and Chestnut Street shopping areas which are a lot of fun. Our family stayed in a lovely two bedroom city view suite, which gave us ample room and stunning views. The bathrooms are large and well appointed. The continental breakfast and wine and cheese hour included for all guests makes the Drisco even more special and affordable. The dining room and sitting rooms are quite comfortable and inviting. We stayed a week and were extremely happy and would not even think of staying anyplace else when we return to SF.

How was the hotel staff?

The staff is exceptional , always willing to go the extra step.

I had high hopes for our trip to San Francisco and staying at the Drisco ensured a wonderful trip. From my first contact with the staff to make our reservation, everything went incredibly smoothly. The staff is exceptional, always willing to go the extra step. They are professional yet friendly and if they can't answer a question immediately they will find the answer quickly. The actual number of staff is also impressive. The hotel is located in a magnificent area in SF and while it is not in the center of all the action, the view from the hills of Pacific Heights is far more exciting. The hills are rigorous but we also had a car and we had no trouble parking. You do have to move the car every three hours but the staff offered to do it for us if we weren't around! We had no trouble getting a cab as the hotel called them for us and they were there within 10 minutes. You are also near the Fillmore Street and Chestnut Street shopping areas which are a lot of fun. Our family stayed in a lovely two bedroom city view suite, which gave us ample room and stunning views. The bathrooms are large and well appointed. The continental breakfast and wine and cheese hour included for all guests makes the Drisco even more special and affordable. The dining room and sitting rooms are quite comfortable and inviting. We stayed a week and were extremely happy and would not even think of staying anyplace else when we return to SF.

<hl> The staff is exceptional <hl> , always willing to go the extra step.

I had high hopes for our trip to San Francisco and staying at the Drisco ensured a wonderful trip. From my first contact with the staff to make our reservation, everything went incredibly smoothly. <hl> The staff is exceptional <hl>, always willing to go the extra step. They are professional yet friendly and if they can't answer a question immediately they will find the answer quickly. The actual number of staff is also impressive. The hotel is located in a magnificent area in SF and while it is not in the center of all the action, the view from the hills of Pacific Heights is far more exciting. The hills are rigorous but we also had a car and we had no trouble parking. You do have to move the car every three hours but the staff offered to do it for us if we weren't around! We had no trouble getting a cab as the hotel called them for us and they were there within 10 minutes. You are also near the Fillmore Street and Chestnut Street shopping areas which are a lot of fun. Our family stayed in a lovely two bedroom city view suite, which gave us ample room and stunning views. The bathrooms are large and well appointed. The continental breakfast and wine and cheese hour included for all guests makes the Drisco even more special and affordable. The dining room and sitting rooms are quite comfortable and inviting. We stayed a week and were extremely happy and would not even think of staying anyplace else when we return to SF.

I had high hopes for our trip to San Francisco and staying at the Drisco ensured a wonderful trip. From my first contact with the staff to make our reservation, everything went incredibly smoothly. <hl> The staff is exceptional , always willing to go the extra step. <hl> They are professional yet friendly and if they can't answer a question immediately they will find the answer quickly. The actual number of staff is also impressive. The hotel is located in a magnificent area in SF and while it is not in the center of all the action, the view from the hills of Pacific Heights is far more exciting. The hills are rigorous but we also had a car and we had no trouble parking. You do have to move the car every three hours but the staff offered to do it for us if we weren't around! We had no trouble getting a cab as the hotel called them for us and they were there within 10 minutes. You are also near the Fillmore Street and Chestnut Street shopping areas which are a lot of fun. Our family stayed in a lovely two bedroom city view suite, which gave us ample room and stunning views. The bathrooms are large and well appointed. The continental breakfast and wine and cheese hour included for all guests makes the Drisco even more special and affordable. The dining room and sitting rooms are quite comfortable and inviting. We stayed a week and were extremely happy and would not even think of staying anyplace else when we return to SF.

tripadvisor_review_234

tripadvisor

My family stayed there for 3 nights

question: What do you think about concierge?, context: My family stayed there for 3 nights, loved some things and disliked others. The concierges were great! Front desk staff were lousy. The walls were also very thin, you could hear everything that goes on next door. Our stay hit bottom when we checked out and was charged 3 nights instead of 2. We had reserved our room under the stay 2 nights and get 1 free package that was on their website. Not only was the offer not honored but the staff on duty was rude and lazy, didn't want to lift one finger to help, basically just refused to do anything about that mistake. I had to yell to get the manager to reverse the charge. Bottomline, would not stay there again for that price. Want to find a hotel with better service.

What do you think about concierge?

My family stayed there for 3 nights , loved some things and disliked others.

My family stayed there for 3 nights, loved some things and disliked others. The concierges were great! Front desk staff were lousy. The walls were also very thin, you could hear everything that goes on next door. Our stay hit bottom when we checked out and was charged 3 nights instead of 2. We had reserved our room under the stay 2 nights and get 1 free package that was on their website. Not only was the offer not honored but the staff on duty was rude and lazy, didn't want to lift one finger to help, basically just refused to do anything about that mistake. I had to yell to get the manager to reverse the charge. Bottomline, would not stay there again for that price. Want to find a hotel with better service.

<hl> My family stayed there for 3 nights <hl> , loved some things and disliked others.

<hl> My family stayed there for 3 nights <hl>, loved some things and disliked others. The concierges were great! Front desk staff were lousy. The walls were also very thin, you could hear everything that goes on next door. Our stay hit bottom when we checked out and was charged 3 nights instead of 2. We had reserved our room under the stay 2 nights and get 1 free package that was on their website. Not only was the offer not honored but the staff on duty was rude and lazy, didn't want to lift one finger to help, basically just refused to do anything about that mistake. I had to yell to get the manager to reverse the charge. Bottomline, would not stay there again for that price. Want to find a hotel with better service.

<hl> My family stayed there for 3 nights , loved some things and disliked others. <hl> The concierges were great! Front desk staff were lousy. The walls were also very thin, you could hear everything that goes on next door. Our stay hit bottom when we checked out and was charged 3 nights instead of 2. We had reserved our room under the stay 2 nights and get 1 free package that was on their website. Not only was the offer not honored but the staff on duty was rude and lazy, didn't want to lift one finger to help, basically just refused to do anything about that mistake. I had to yell to get the manager to reverse the charge. Bottomline, would not stay there again for that price. Want to find a hotel with better service.

tripadvisor_review_2414

tripadvisor

excellent value for money

question: Is it value for money?, context: Yep, I have to agree with all those folks who gave the Castle Inn 5 stars. Spacious rooms, clean and tidy, and modern furnishings in excellent condition. No noise or security problems. Central location in a decent neighbourhood, and pretty close to just about anywhere you might want to go. Walgreens just around the corner for all your bits and pieces, and you can catch the 49 and 47 buses (to get you to Market Street) two minutes from the hotel. Very friendly and helpful folks on the front desk. And very reasonably priced. Overall, excellent value for money and highly recommended.

Is it value for money?

Overall, excellent value for money and highly recommended.

Yep, I have to agree with all those folks who gave the Castle Inn 5 stars. Spacious rooms, clean and tidy, and modern furnishings in excellent condition. No noise or security problems. Central location in a decent neighbourhood, and pretty close to just about anywhere you might want to go. Walgreens just around the corner for all your bits and pieces, and you can catch the 49 and 47 buses (to get you to Market Street) two minutes from the hotel. Very friendly and helpful folks on the front desk. And very reasonably priced. Overall, excellent value for money and highly recommended.

Overall, <hl> excellent value for money <hl> and highly recommended.

Yep, I have to agree with all those folks who gave the Castle Inn 5 stars. Spacious rooms, clean and tidy, and modern furnishings in excellent condition. No noise or security problems. Central location in a decent neighbourhood, and pretty close to just about anywhere you might want to go. Walgreens just around the corner for all your bits and pieces, and you can catch the 49 and 47 buses (to get you to Market Street) two minutes from the hotel. Very friendly and helpful folks on the front desk. And very reasonably priced. Overall, <hl> excellent value for money <hl> and highly recommended.

Yep, I have to agree with all those folks who gave the Castle Inn 5 stars. Spacious rooms, clean and tidy, and modern furnishings in excellent condition. No noise or security problems. Central location in a decent neighbourhood, and pretty close to just about anywhere you might want to go. Walgreens just around the corner for all your bits and pieces, and you can catch the 49 and 47 buses (to get you to Market Street) two minutes from the hotel. Very friendly and helpful folks on the front desk. And very reasonably priced. <hl> Overall, excellent value for money and highly recommended. <hl>

tripadvisor_review_4872

tripadvisor

The hotel restaurant is okay, basic big-city hotel food

question: Is this a real good food service?, context: The Omni hotel is nice enough, and tries to offer decent service. But the rooms are definitely hit or miss and it is quite random whether you will get a nice accommodation. On the plus side, the hotel is conveniently located downtown in the financial district. A bit far from the convention center or tourist destinations but great if you are in town for work. The staff is generally professional and helpful.The lobby is a bit small and it can be difficult to get past all the doormen to get to the desk. Mind you, they are friendly and willing to help, but often there are 3 standing right in front of the doors, sometimes one is on the staircase leading into the hotel, so it feels like you are sneaking past the Secret Service every time you enter the hotel. At some hotels the doormen quickly open the door and get out of your way but here they are usually in conversation and don't notice you until you are already past.Speaking of small, the rooms are on the small side as well, which is not too uncommon for an older property. Don't waste your time on a &quot;premium&quot; room as the extra square footage is mostly in a long hallway that isn't useable. On paper these rooms are larger but they end up feeling the same size.Premium rooms also have two televisions but unfortunately the Omni is one of those hotels that has upgraded to 'high-def&quot; TVs but not high-def programming. Everything on screen is stretched wide to fill the wider screen, which ends up making everything all distorted - all the actors look squat and fat. Some hotels allow you to set the TV back to the regular aspect ratio to fix this, but not the Omni. I guess they don't want the black bars on the sides of the screens. But the result is that they can claim to have high-quality TVs while the picture quality is actually worse than your average Holiday Inn.Premium rooms offer &quot;a courtyard view&quot;. Be aware that this means you will probably get some light through the window but the actual &quot;view will be of a wall, or large machinery. Definitely nothing you would take a picture of if you aren't an HVAC engineer.If they are busy don't gamble on a smoking room unless you really don't mind the smell. The Omni gets a lot of heavy smokers so those rooms truly reek.The hotel restaurant is okay, basic big-city hotel food (at very high prices) but nothing to get excited about.All in all, if you can book during a slow period when you can easily change rooms to find one more to your liking then the Omni is an acceptable downtown hotel. But when reservations are scarce you are better off at a more reliable property.

Is this a real good food service?

The hotel restaurant is okay, basic big-city hotel food (at very high prices) but nothing to get excited about.

The Omni hotel is nice enough, and tries to offer decent service. But the rooms are definitely hit or miss and it is quite random whether you will get a nice accommodation. On the plus side, the hotel is conveniently located downtown in the financial district. A bit far from the convention center or tourist destinations but great if you are in town for work. The staff is generally professional and helpful.The lobby is a bit small and it can be difficult to get past all the doormen to get to the desk. Mind you, they are friendly and willing to help, but often there are 3 standing right in front of the doors, sometimes one is on the staircase leading into the hotel, so it feels like you are sneaking past the Secret Service every time you enter the hotel. At some hotels the doormen quickly open the door and get out of your way but here they are usually in conversation and don't notice you until you are already past.Speaking of small, the rooms are on the small side as well, which is not too uncommon for an older property. Don't waste your time on a &quot;premium&quot; room as the extra square footage is mostly in a long hallway that isn't useable. On paper these rooms are larger but they end up feeling the same size.Premium rooms also have two televisions but unfortunately the Omni is one of those hotels that has upgraded to 'high-def&quot; TVs but not high-def programming. Everything on screen is stretched wide to fill the wider screen, which ends up making everything all distorted - all the actors look squat and fat. Some hotels allow you to set the TV back to the regular aspect ratio to fix this, but not the Omni. I guess they don't want the black bars on the sides of the screens. But the result is that they can claim to have high-quality TVs while the picture quality is actually worse than your average Holiday Inn.Premium rooms offer &quot;a courtyard view&quot;. Be aware that this means you will probably get some light through the window but the actual &quot;view will be of a wall, or large machinery. Definitely nothing you would take a picture of if you aren't an HVAC engineer.If they are busy don't gamble on a smoking room unless you really don't mind the smell. The Omni gets a lot of heavy smokers so those rooms truly reek.The hotel restaurant is okay, basic big-city hotel food (at very high prices) but nothing to get excited about.All in all, if you can book during a slow period when you can easily change rooms to find one more to your liking then the Omni is an acceptable downtown hotel. But when reservations are scarce you are better off at a more reliable property.

<hl> The hotel restaurant is okay, basic big-city hotel food <hl> (at very high prices) but nothing to get excited about.

The Omni hotel is nice enough, and tries to offer decent service. But the rooms are definitely hit or miss and it is quite random whether you will get a nice accommodation. On the plus side, the hotel is conveniently located downtown in the financial district. A bit far from the convention center or tourist destinations but great if you are in town for work. The staff is generally professional and helpful.The lobby is a bit small and it can be difficult to get past all the doormen to get to the desk. Mind you, they are friendly and willing to help, but often there are 3 standing right in front of the doors, sometimes one is on the staircase leading into the hotel, so it feels like you are sneaking past the Secret Service every time you enter the hotel. At some hotels the doormen quickly open the door and get out of your way but here they are usually in conversation and don't notice you until you are already past.Speaking of small, the rooms are on the small side as well, which is not too uncommon for an older property. Don't waste your time on a &quot;premium&quot; room as the extra square footage is mostly in a long hallway that isn't useable. On paper these rooms are larger but they end up feeling the same size.Premium rooms also have two televisions but unfortunately the Omni is one of those hotels that has upgraded to 'high-def&quot; TVs but not high-def programming. Everything on screen is stretched wide to fill the wider screen, which ends up making everything all distorted - all the actors look squat and fat. Some hotels allow you to set the TV back to the regular aspect ratio to fix this, but not the Omni. I guess they don't want the black bars on the sides of the screens. But the result is that they can claim to have high-quality TVs while the picture quality is actually worse than your average Holiday Inn.Premium rooms offer &quot;a courtyard view&quot;. Be aware that this means you will probably get some light through the window but the actual &quot;view will be of a wall, or large machinery. Definitely nothing you would take a picture of if you aren't an HVAC engineer.If they are busy don't gamble on a smoking room unless you really don't mind the smell. The Omni gets a lot of heavy smokers so those rooms truly reek.<hl> The hotel restaurant is okay, basic big-city hotel food <hl> (at very high prices) but nothing to get excited about.All in all, if you can book during a slow period when you can easily change rooms to find one more to your liking then the Omni is an acceptable downtown hotel. But when reservations are scarce you are better off at a more reliable property.

The Omni hotel is nice enough, and tries to offer decent service. But the rooms are definitely hit or miss and it is quite random whether you will get a nice accommodation. On the plus side, the hotel is conveniently located downtown in the financial district. A bit far from the convention center or tourist destinations but great if you are in town for work. The staff is generally professional and helpful. The lobby is a bit small and it can be difficult to get past all the doormen to get to the desk. Mind you, they are friendly and willing to help, but often there are 3 standing right in front of the doors, sometimes one is on the staircase leading into the hotel, so it feels like you are sneaking past the Secret Service every time you enter the hotel. At some hotels the doormen quickly open the door and get out of your way but here they are usually in conversation and don't notice you until you are already past. Speaking of small, the rooms are on the small side as well, which is not too uncommon for an older property. Don't waste your time on a &quot;premium&quot; room as the extra square footage is mostly in a long hallway that isn't useable. On paper these rooms are larger but they end up feeling the same size. Premium rooms also have two televisions but unfortunately the Omni is one of those hotels that has upgraded to 'high-def&quot; TVs but not high-def programming. Everything on screen is stretched wide to fill the wider screen, which ends up making everything all distorted - all the actors look squat and fat. Some hotels allow you to set the TV back to the regular aspect ratio to fix this, but not the Omni. I guess they don't want the black bars on the sides of the screens. But the result is that they can claim to have high-quality TVs while the picture quality is actually worse than your average Holiday Inn. Premium rooms offer &quot;a courtyard view&quot;. Be aware that this means you will probably get some light through the window but the actual &quot;view will be of a wall, or large machinery. Definitely nothing you would take a picture of if you aren't an HVAC engineer. If they are busy don't gamble on a smoking room unless you really don't mind the smell. The Omni gets a lot of heavy smokers so those rooms truly reek. <hl> The hotel restaurant is okay, basic big-city hotel food (at very high prices) but nothing to get excited about. <hl> All in all, if you can book during a slow period when you can easily change rooms to find one more to your liking then the Omni is an acceptable downtown hotel. But when reservations are scarce you are better off at a more reliable property.

tripadvisor_review_364

tripadvisor

the parking is always full

question: How is the parking?, context: The room was decent and had been recently renovated to about 80%. The amenities are mostly absent. The fitness room is joke and the &quot;Kabuki Spa&quot; is actually blocks away. The place is in the middle of nowhere, the nearest point of interest is over a 1 1/2 miles away. Add at least $30 a day for cabs. Don't bother if you drive, the parking is always full. Even the closest decent breakfast place (the buffet is not even close to standard) is a mere 12 blocks, which makes for a nice, brisk morning walk.Don't order room service unless you want to get ripped off. A item of $14 dollars arrived with a bill of $24 by the time they added various suspect charges. There is a cool tea set in the room but no coffee.The price wasn't too bad for an off-season rate in San Francisco @ $140/night for deluxe room. The building engineer, housekeeping and some of the doormen are friendly but the rest of the staff is ice cold.

How is the parking?

Don't bother if you drive, the parking is always full .

The room was decent and had been recently renovated to about 80%. The amenities are mostly absent. The fitness room is joke and the &quot;Kabuki Spa&quot; is actually blocks away. The place is in the middle of nowhere, the nearest point of interest is over a 1 1/2 miles away. Add at least $30 a day for cabs. Don't bother if you drive, the parking is always full. Even the closest decent breakfast place (the buffet is not even close to standard) is a mere 12 blocks, which makes for a nice, brisk morning walk.Don't order room service unless you want to get ripped off. A item of $14 dollars arrived with a bill of $24 by the time they added various suspect charges. There is a cool tea set in the room but no coffee.The price wasn't too bad for an off-season rate in San Francisco @ $140/night for deluxe room. The building engineer, housekeeping and some of the doormen are friendly but the rest of the staff is ice cold.

Don't bother if you drive, <hl> the parking is always full <hl> .

The room was decent and had been recently renovated to about 80%. The amenities are mostly absent. The fitness room is joke and the &quot;Kabuki Spa&quot; is actually blocks away. The place is in the middle of nowhere, the nearest point of interest is over a 1 1/2 miles away. Add at least $30 a day for cabs. Don't bother if you drive, <hl> the parking is always full <hl>. Even the closest decent breakfast place (the buffet is not even close to standard) is a mere 12 blocks, which makes for a nice, brisk morning walk.Don't order room service unless you want to get ripped off. A item of $14 dollars arrived with a bill of $24 by the time they added various suspect charges. There is a cool tea set in the room but no coffee.The price wasn't too bad for an off-season rate in San Francisco @ $140/night for deluxe room. The building engineer, housekeeping and some of the doormen are friendly but the rest of the staff is ice cold.

The room was decent and had been recently renovated to about 80%. The amenities are mostly absent. The fitness room is joke and the &quot;Kabuki Spa&quot; is actually blocks away. The place is in the middle of nowhere, the nearest point of interest is over a 1 1/2 miles away. Add at least $30 a day for cabs. <hl> Don't bother if you drive, the parking is always full . <hl> Even the closest decent breakfast place (the buffet is not even close to standard) is a mere 12 blocks, which makes for a nice, brisk morning walk. Don't order room service unless you want to get ripped off. A item of $14 dollars arrived with a bill of $24 by the time they added various suspect charges. There is a cool tea set in the room but no coffee. The price wasn't too bad for an off-season rate in San Francisco @ $140/night for deluxe room. The building engineer, housekeeping and some of the doormen are friendly but the rest of the staff is ice cold.

tripadvisor_review_9498

tripadvisor

Beautiful views of the city

question: How is the view from this hotel?, context: Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. Beautiful views of the city. Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.

How is the view from this hotel?

Beautiful views of the city .

Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. Beautiful views of the city. Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.

<hl> Beautiful views of the city <hl> .

Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. <hl> Beautiful views of the city <hl>. Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.

Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. <hl> Beautiful views of the city . <hl> Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.

tripadvisor_review_1828

tripadvisor

it was nice to have the refrigerator to keep our wine and soft drinks cold

question: How is kitchen?, context: Our family stayed at the Grosvenor Suites for 4 nights. We had a huge room on the 19th floor with a view of the city. We had two queen beds and a sofa that made into a bed. The beds were very comfortable, although I thought they could have had better pillows. There was a large TV, a large table with two chairs, and the lighting in the room was good. The bathroom was small, but adequate. There was a closet and there were drawers to store our clothes in so that we did not have to live out of our suitcases the entire trip. We also had a kitchen, and it was nice to have the refrigerator to keep our wine and soft drinks cold. We never cooked there, although there were pots and pans, a toaster, coffeemaker, utensils, etc. The staff at the front desk were always polite and extremely helpful and knowledgeable about the area. Checkout was at 12 Noon. Our flight was at 10:00 p.m., and we were delighted when the staff offered to store our luggage for the day while we continued to see the sights of San Francisco. They have a computer in the lobby for public use, and we were always able to use it when we wanted. They also have wireless internet in the rooms. Free continental breakfast consisted of several juice choices, coffee, milk, assorted cereals, assorted bagels, danish, donuts, and apples. I would highly recommend this hotel--I thought the price was very reasonable and the location was perfect. They charge $30 to park your car for the day, but we found a free spot on the street very nearby.

How is kitchen?

We also had a kitchen, and it was nice to have the refrigerator to keep our wine and soft drinks cold .

Our family stayed at the Grosvenor Suites for 4 nights. We had a huge room on the 19th floor with a view of the city. We had two queen beds and a sofa that made into a bed. The beds were very comfortable, although I thought they could have had better pillows. There was a large TV, a large table with two chairs, and the lighting in the room was good. The bathroom was small, but adequate. There was a closet and there were drawers to store our clothes in so that we did not have to live out of our suitcases the entire trip. We also had a kitchen, and it was nice to have the refrigerator to keep our wine and soft drinks cold. We never cooked there, although there were pots and pans, a toaster, coffeemaker, utensils, etc. The staff at the front desk were always polite and extremely helpful and knowledgeable about the area. Checkout was at 12 Noon. Our flight was at 10:00 p.m., and we were delighted when the staff offered to store our luggage for the day while we continued to see the sights of San Francisco. They have a computer in the lobby for public use, and we were always able to use it when we wanted. They also have wireless internet in the rooms. Free continental breakfast consisted of several juice choices, coffee, milk, assorted cereals, assorted bagels, danish, donuts, and apples. I would highly recommend this hotel--I thought the price was very reasonable and the location was perfect. They charge $30 to park your car for the day, but we found a free spot on the street very nearby.

We also had a kitchen, and <hl> it was nice to have the refrigerator to keep our wine and soft drinks cold <hl> .

Our family stayed at the Grosvenor Suites for 4 nights. We had a huge room on the 19th floor with a view of the city. We had two queen beds and a sofa that made into a bed. The beds were very comfortable, although I thought they could have had better pillows. There was a large TV, a large table with two chairs, and the lighting in the room was good. The bathroom was small, but adequate. There was a closet and there were drawers to store our clothes in so that we did not have to live out of our suitcases the entire trip. We also had a kitchen, and <hl> it was nice to have the refrigerator to keep our wine and soft drinks cold <hl>. We never cooked there, although there were pots and pans, a toaster, coffeemaker, utensils, etc. The staff at the front desk were always polite and extremely helpful and knowledgeable about the area. Checkout was at 12 Noon. Our flight was at 10:00 p.m., and we were delighted when the staff offered to store our luggage for the day while we continued to see the sights of San Francisco. They have a computer in the lobby for public use, and we were always able to use it when we wanted. They also have wireless internet in the rooms. Free continental breakfast consisted of several juice choices, coffee, milk, assorted cereals, assorted bagels, danish, donuts, and apples. I would highly recommend this hotel--I thought the price was very reasonable and the location was perfect. They charge $30 to park your car for the day, but we found a free spot on the street very nearby.

Our family stayed at the Grosvenor Suites for 4 nights. We had a huge room on the 19th floor with a view of the city. We had two queen beds and a sofa that made into a bed. The beds were very comfortable, although I thought they could have had better pillows. There was a large TV, a large table with two chairs, and the lighting in the room was good. The bathroom was small, but adequate. There was a closet and there were drawers to store our clothes in so that we did not have to live out of our suitcases the entire trip. <hl> We also had a kitchen, and it was nice to have the refrigerator to keep our wine and soft drinks cold . <hl> We never cooked there, although there were pots and pans, a toaster, coffeemaker, utensils, etc. The staff at the front desk were always polite and extremely helpful and knowledgeable about the area. Checkout was at 12 Noon. Our flight was at 10:00 p.m., and we were delighted when the staff offered to store our luggage for the day while we continued to see the sights of San Francisco. They have a computer in the lobby for public use, and we were always able to use it when we wanted. They also have wireless internet in the rooms. Free continental breakfast consisted of several juice choices, coffee, milk, assorted cereals, assorted bagels, danish, donuts, and apples. I would highly recommend this hotel--I thought the price was very reasonable and the location was perfect. They charge $30 to park your car for the day, but we found a free spot on the street very nearby.

tripadvisor_review_5776

tripadvisor

San Francisco is a very

question: How is the pool area?, context: What a little gem. San Francisco is a very expensive city. We located this on Trip Advisor and based on reviews booked it. We stayed here for two nights on 9/17 &amp; 18, 2004. What was most impressive was the hospitality of the managers (Varsa and Sy)! What a welcome...so helpful! They provided great information about how to get around the city and where to go. The room was big...somewhat older building...very clean! Good shower (that's always important); however, bathroom was small. Not a bad distance from the warf...we walked it up and back (however, we're in pretty good shape). We even walked to the cable cars to take down to the warf. Found a nice little Italian restaurant around the corner &quot;Little Joe's&quot; -- good eats for small change. Overall, I would highly recommend Castle Inn -- Good price for location and clean. Further, the hosts are exceptional! You can tell this is a &quot;small place&quot; - 24 rooms I believe - and personal service.

How is the pool area?

San Francisco is a very expensive city.

What a little gem. San Francisco is a very expensive city. We located this on Trip Advisor and based on reviews booked it. We stayed here for two nights on 9/17 &amp; 18, 2004. What was most impressive was the hospitality of the managers (Varsa and Sy)! What a welcome...so helpful! They provided great information about how to get around the city and where to go. The room was big...somewhat older building...very clean! Good shower (that's always important); however, bathroom was small. Not a bad distance from the warf...we walked it up and back (however, we're in pretty good shape). We even walked to the cable cars to take down to the warf. Found a nice little Italian restaurant around the corner &quot;Little Joe's&quot; -- good eats for small change. Overall, I would highly recommend Castle Inn -- Good price for location and clean. Further, the hosts are exceptional! You can tell this is a &quot;small place&quot; - 24 rooms I believe - and personal service.

<hl> San Francisco is a very <hl> expensive city.

What a little gem. <hl> San Francisco is a very <hl> expensive city. We located this on Trip Advisor and based on reviews booked it. We stayed here for two nights on 9/17 &amp; 18, 2004. What was most impressive was the hospitality of the managers (Varsa and Sy)! What a welcome...so helpful! They provided great information about how to get around the city and where to go. The room was big...somewhat older building...very clean! Good shower (that's always important); however, bathroom was small. Not a bad distance from the warf...we walked it up and back (however, we're in pretty good shape). We even walked to the cable cars to take down to the warf. Found a nice little Italian restaurant around the corner &quot;Little Joe's&quot; -- good eats for small change. Overall, I would highly recommend Castle Inn -- Good price for location and clean. Further, the hosts are exceptional! You can tell this is a &quot;small place&quot; - 24 rooms I believe - and personal service.

What a little gem. <hl> San Francisco is a very expensive city. <hl> We located this on Trip Advisor and based on reviews booked it. We stayed here for two nights on 9/17 &amp; 18, 2004. What was most impressive was the hospitality of the managers (Varsa and Sy)! What a welcome...so helpful! They provided great information about how to get around the city and where to go. The room was big...somewhat older building...very clean! Good shower (that's always important); however, bathroom was small. Not a bad distance from the warf...we walked it up and back (however, we're in pretty good shape). We even walked to the cable cars to take down to the warf. Found a nice little Italian restaurant around the corner &quot;Little Joe's&quot; -- good eats for small change. Overall, I would highly recommend Castle Inn -- Good price for location and clean. Further, the hosts are exceptional! You can tell this is a &quot;small place&quot; - 24 rooms I believe - and personal service.

tripadvisor_review_4907

tripadvisor

The Hotel Adagio is absolutely FABULOUS

question: How is the stay?, context: The Hotel Adagio is absolutely FABULOUS! The location was key, staff ever so accommodating, rooms extremely spacious with visually appeasing earthy tones, aveda spa products, a hot-spot restaurant located right in the lobby, timely valet service and an overall hip and upbeat atmosphere. I would definitely recommend this property to any of my friends traveling to the SF area - and already have. The Adagio is everything you would want from an upscale boutique hotel experience. Thanks for providing a wonderful time for my boyfriend's birthday weekend! :)

How is the stay?

The Hotel Adagio is absolutely FABULOUS !

The Hotel Adagio is absolutely FABULOUS! The location was key, staff ever so accommodating, rooms extremely spacious with visually appeasing earthy tones, aveda spa products, a hot-spot restaurant located right in the lobby, timely valet service and an overall hip and upbeat atmosphere. I would definitely recommend this property to any of my friends traveling to the SF area - and already have. The Adagio is everything you would want from an upscale boutique hotel experience. Thanks for providing a wonderful time for my boyfriend's birthday weekend! :)

<hl> The Hotel Adagio is absolutely FABULOUS <hl> !

<hl> The Hotel Adagio is absolutely FABULOUS <hl>! The location was key, staff ever so accommodating, rooms extremely spacious with visually appeasing earthy tones, aveda spa products, a hot-spot restaurant located right in the lobby, timely valet service and an overall hip and upbeat atmosphere. I would definitely recommend this property to any of my friends traveling to the SF area - and already have. The Adagio is everything you would want from an upscale boutique hotel experience. Thanks for providing a wonderful time for my boyfriend's birthday weekend! :)

<hl> The Hotel Adagio is absolutely FABULOUS ! <hl> The location was key, staff ever so accommodating, rooms extremely spacious with visually appeasing earthy tones, aveda spa products, a hot-spot restaurant located right in the lobby, timely valet service and an overall hip and upbeat atmosphere. I would definitely recommend this property to any of my friends traveling to the SF area - and already have. The Adagio is everything you would want from an upscale boutique hotel experience. Thanks for providing a wonderful time for my boyfriend's birthday weekend! :)

tripadvisor_review_6469

tripadvisor

The room was extremely small

question: What is room size?, context: Booked the room on Expedia. Web site indicated we would have a &quot;Deluxe Room&quot; with a king bed. When we arrived at the hotel, they did not have any king beds available. They said that the booking on Expedia was a &quot;special request&quot; and not a guarantee. The room was extremely small. The bathroom was tiny, but the closet was relatively large. There was no AC in the room. Although the temperature in SF didn't require AC, the only way to regulate the temperature in the room was to open and close the windows and put on the ceiling fan. The outside street noise was loud due to the need to keep the window open, and the hallway noise was loud as well. The hotel itself is much smaller than it appears in their online photos.There are other hotels within one/two blocks of the Larkspur. I would have paid an additional $50 a night to have a larger and quieter room with better temperature regulation.

What is room size?

The room was extremely small .

Booked the room on Expedia. Web site indicated we would have a &quot;Deluxe Room&quot; with a king bed. When we arrived at the hotel, they did not have any king beds available. They said that the booking on Expedia was a &quot;special request&quot; and not a guarantee. The room was extremely small. The bathroom was tiny, but the closet was relatively large. There was no AC in the room. Although the temperature in SF didn't require AC, the only way to regulate the temperature in the room was to open and close the windows and put on the ceiling fan. The outside street noise was loud due to the need to keep the window open, and the hallway noise was loud as well. The hotel itself is much smaller than it appears in their online photos.There are other hotels within one/two blocks of the Larkspur. I would have paid an additional $50 a night to have a larger and quieter room with better temperature regulation.

<hl> The room was extremely small <hl> .

Booked the room on Expedia. Web site indicated we would have a &quot;Deluxe Room&quot; with a king bed. When we arrived at the hotel, they did not have any king beds available. They said that the booking on Expedia was a &quot;special request&quot; and not a guarantee. <hl> The room was extremely small <hl>. The bathroom was tiny, but the closet was relatively large. There was no AC in the room. Although the temperature in SF didn't require AC, the only way to regulate the temperature in the room was to open and close the windows and put on the ceiling fan. The outside street noise was loud due to the need to keep the window open, and the hallway noise was loud as well. The hotel itself is much smaller than it appears in their online photos.There are other hotels within one/two blocks of the Larkspur. I would have paid an additional $50 a night to have a larger and quieter room with better temperature regulation.

Booked the room on Expedia. Web site indicated we would have a &quot;Deluxe Room&quot; with a king bed. When we arrived at the hotel, they did not have any king beds available. They said that the booking on Expedia was a &quot;special request&quot; and not a guarantee. <hl> The room was extremely small . <hl> The bathroom was tiny, but the closet was relatively large. There was no AC in the room. Although the temperature in SF didn't require AC, the only way to regulate the temperature in the room was to open and close the windows and put on the ceiling fan. The outside street noise was loud due to the need to keep the window open, and the hallway noise was loud as well. The hotel itself is much smaller than it appears in their online photos. There are other hotels within one/two blocks of the Larkspur. I would have paid an additional $50 a night to have a larger and quieter room with better temperature regulation.

tripadvisor_review_9589

tripadvisor

Parking is very convenient in their own garage

question: How is the parking?, context: Have stayed at the Laurel Inn three times and have always had a great visit. Rooms are immaculate, beds are comfortable, staff is very friendly and helpful, great continental breakfast in the morning, warm chocolate chip cookies in the evening. The hotel in on a bus route in a safe neighborhood for walking with many restaurants in the neighborhood with varying price ranges and great shops to browse. Some rooms have kitchenettes. Parking is very convenient in their own garage. A nice, friendly bar is across from the hotel which is great for a glass of wine before dinner. We are always greeted warmly when we return. We recommend the Laurel Inn to all our friends traveling to the Bay area.

How is the parking?

Parking is very convenient in their own garage .

Have stayed at the Laurel Inn three times and have always had a great visit. Rooms are immaculate, beds are comfortable, staff is very friendly and helpful, great continental breakfast in the morning, warm chocolate chip cookies in the evening. The hotel in on a bus route in a safe neighborhood for walking with many restaurants in the neighborhood with varying price ranges and great shops to browse. Some rooms have kitchenettes. Parking is very convenient in their own garage. A nice, friendly bar is across from the hotel which is great for a glass of wine before dinner. We are always greeted warmly when we return. We recommend the Laurel Inn to all our friends traveling to the Bay area.

<hl> Parking is very convenient in their own garage <hl> .

Have stayed at the Laurel Inn three times and have always had a great visit. Rooms are immaculate, beds are comfortable, staff is very friendly and helpful, great continental breakfast in the morning, warm chocolate chip cookies in the evening. The hotel in on a bus route in a safe neighborhood for walking with many restaurants in the neighborhood with varying price ranges and great shops to browse. Some rooms have kitchenettes. <hl> Parking is very convenient in their own garage <hl>. A nice, friendly bar is across from the hotel which is great for a glass of wine before dinner. We are always greeted warmly when we return. We recommend the Laurel Inn to all our friends traveling to the Bay area.

Have stayed at the Laurel Inn three times and have always had a great visit. Rooms are immaculate, beds are comfortable, staff is very friendly and helpful, great continental breakfast in the morning, warm chocolate chip cookies in the evening. The hotel in on a bus route in a safe neighborhood for walking with many restaurants in the neighborhood with varying price ranges and great shops to browse. Some rooms have kitchenettes. <hl> Parking is very convenient in their own garage . <hl> A nice, friendly bar is across from the hotel which is great for a glass of wine before dinner. We are always greeted warmly when we return. We recommend the Laurel Inn to all our friends traveling to the Bay area.

tripadvisor_review_4074

tripadvisor

Staff was friendly and very helpfull

question: How is the staff?, context: Stayed from Sept. 17 - 21. Perfect hotel located right next to cable cars and Union square just around the corner. The rooms/bathroom are small but nice and clean. But who cares you only sleep there and are out most of the day. Staff was friendly and very helpfull. Breakfast was good however there was not enough table and chairs for everybody. I would recommend this hotel to family and friends.

How is the staff?

Staff was friendly and very helpfull .

Stayed from Sept. 17 - 21. Perfect hotel located right next to cable cars and Union square just around the corner. The rooms/bathroom are small but nice and clean. But who cares you only sleep there and are out most of the day. Staff was friendly and very helpfull. Breakfast was good however there was not enough table and chairs for everybody. I would recommend this hotel to family and friends.

<hl> Staff was friendly and very helpfull <hl> .

Stayed from Sept. 17 - 21. Perfect hotel located right next to cable cars and Union square just around the corner. The rooms/bathroom are small but nice and clean. But who cares you only sleep there and are out most of the day. <hl> Staff was friendly and very helpfull <hl>. Breakfast was good however there was not enough table and chairs for everybody. I would recommend this hotel to family and friends.

Stayed from Sept. 17 - 21. Perfect hotel located right next to cable cars and Union square just around the corner. The rooms/bathroom are small but nice and clean. But who cares you only sleep there and are out most of the day. <hl> Staff was friendly and very helpfull . <hl> Breakfast was good however there was not enough table and chairs for everybody. I would recommend this hotel to family and friends.

tripadvisor_review_9744

tripadvisor

We had excellent views

question: How do you like the view?, context: The Grand Hyatt in San Francisco is close to everything. It's right by Union Square and near the main bus routes and basically right on top of the cable car routes. After driving into San Francisco, my husband and I both swore off driving in the city until we had to drive to leave. Its streets are chaotic! Thankfully, with the location of the hotel, we didn't have to worry. We were able to go sight seeing and see everything we wanted because of the location of the hotel near public transportation. Thanks the both the concierges who were able to give detailed bus/trolley/cable car routes to us. They were so helpful! Check in and check out was a breeze. The lobby is beautiful. Our rooms were smallish, but that's definitely what I expected in a high rise hotel in central San Francisco! We had excellent views from our room and from the lounge a few floor above us. Smashing.

How do you like the view?

Our rooms were smallish, but that's definitely what I expected in a high rise hotel in central San Francisco! We had excellent views from our room and from the lounge a few floor above us.

The Grand Hyatt in San Francisco is close to everything. It's right by Union Square and near the main bus routes and basically right on top of the cable car routes. After driving into San Francisco, my husband and I both swore off driving in the city until we had to drive to leave. Its streets are chaotic! Thankfully, with the location of the hotel, we didn't have to worry. We were able to go sight seeing and see everything we wanted because of the location of the hotel near public transportation. Thanks the both the concierges who were able to give detailed bus/trolley/cable car routes to us. They were so helpful! Check in and check out was a breeze. The lobby is beautiful. Our rooms were smallish, but that's definitely what I expected in a high rise hotel in central San Francisco! We had excellent views from our room and from the lounge a few floor above us. Smashing.

Our rooms were smallish, but that's definitely what I expected in a high rise hotel in central San Francisco! <hl> We had excellent views <hl> from our room and from the lounge a few floor above us.

The Grand Hyatt in San Francisco is close to everything. It's right by Union Square and near the main bus routes and basically right on top of the cable car routes. After driving into San Francisco, my husband and I both swore off driving in the city until we had to drive to leave. Its streets are chaotic! Thankfully, with the location of the hotel, we didn't have to worry. We were able to go sight seeing and see everything we wanted because of the location of the hotel near public transportation. Thanks the both the concierges who were able to give detailed bus/trolley/cable car routes to us. They were so helpful! Check in and check out was a breeze. The lobby is beautiful. Our rooms were smallish, but that's definitely what I expected in a high rise hotel in central San Francisco! <hl> We had excellent views <hl> from our room and from the lounge a few floor above us. Smashing.

The Grand Hyatt in San Francisco is close to everything. It's right by Union Square and near the main bus routes and basically right on top of the cable car routes. After driving into San Francisco, my husband and I both swore off driving in the city until we had to drive to leave. Its streets are chaotic! Thankfully, with the location of the hotel, we didn't have to worry. We were able to go sight seeing and see everything we wanted because of the location of the hotel near public transportation. Thanks the both the concierges who were able to give detailed bus/trolley/cable car routes to us. They were so helpful! Check in and check out was a breeze. The lobby is beautiful. <hl> Our rooms were smallish, but that's definitely what I expected in a high rise hotel in central San Francisco! We had excellent views from our room and from the lounge a few floor above us. <hl> Smashing.

tripadvisor_review_12146

tripadvisor

service not so good

question: How is the customer service?, context: Stayed here for 5 nights in July on business. Booked via Priorityclub.com and as usual, no problem. Very nice deal including parking ($45/nite) and breakfast at the Top of the Mark every morning ($26/person/day). Upgraded to the corner room upon check-in. Room: very nice and clean; great bed; bathtub could have been bigger/shower water pressure could be improvedInternet: LAN connection - nice and stable throughout the stayHousekeeping: very friendly and flexible to our needsBreakfast: very full American breakfast buffet; food very nice but service not so good (could hear staff yelling at each other)Concierge: very helpfulValet parking: slow (takes over 10 minutes on average; be sure to call from room in advance)Overall: great place to stay if you don't mind the hills

How is the customer service?

but service not so good (could hear staff yelling at each other)Concierge: very helpfulValet parking: slow (takes over 10 minutes on average; be sure to call from room in advance)Overall: great place to stay if you don't mind the hills

Stayed here for 5 nights in July on business. Booked via Priorityclub.com and as usual, no problem. Very nice deal including parking ($45/nite) and breakfast at the Top of the Mark every morning ($26/person/day). Upgraded to the corner room upon check-in. Room: very nice and clean; great bed; bathtub could have been bigger/shower water pressure could be improvedInternet: LAN connection - nice and stable throughout the stayHousekeeping: very friendly and flexible to our needsBreakfast: very full American breakfast buffet; food very nice but service not so good (could hear staff yelling at each other)Concierge: very helpfulValet parking: slow (takes over 10 minutes on average; be sure to call from room in advance)Overall: great place to stay if you don't mind the hills

but <hl> service not so good <hl> (could hear staff yelling at each other)Concierge: very helpfulValet parking: slow (takes over 10 minutes on average; be sure to call from room in advance)Overall: great place to stay if you don't mind the hills

Stayed here for 5 nights in July on business. Booked via Priorityclub.com and as usual, no problem. Very nice deal including parking ($45/nite) and breakfast at the Top of the Mark every morning ($26/person/day). Upgraded to the corner room upon check-in. Room: very nice and clean; great bed; bathtub could have been bigger/shower water pressure could be improvedInternet: LAN connection - nice and stable throughout the stayHousekeeping: very friendly and flexible to our needsBreakfast: very full American breakfast buffet; food very nice but <hl> service not so good <hl> (could hear staff yelling at each other)Concierge: very helpfulValet parking: slow (takes over 10 minutes on average; be sure to call from room in advance)Overall: great place to stay if you don't mind the hills

Stayed here for 5 nights in July on business. Booked via Priorityclub.com and as usual, no problem. Very nice deal including parking ($45/nite) and breakfast at the Top of the Mark every morning ($26/person/day). Upgraded to the corner room upon check-in. Room: very nice and clean; great bed; bathtub could have been bigger/shower water pressure could be improvedInternet: LAN connection - nice and stable throughout the stayHousekeeping: very friendly and flexible to our needsBreakfast: very full American breakfast buffet; food very nice <hl> but service not so good (could hear staff yelling at each other)Concierge: very helpfulValet parking: slow (takes over 10 minutes on average; be sure to call from room in advance)Overall: great place to stay if you don't mind the hills <hl>

tripadvisor_review_11295

tripadvisor

some cheese (all complimentary)

question: How is it the cheese?, context: My (brand new) Husband and I picked this hotel for whilst we were getting married in San Francisco. We had a lot of family members coming with us and wanted something in a central location to all of their hotels. And boy did we get more than that. We had just dropped off some of my relatives at other hotels just near by, and my parents (who stayed at The Inn with us) were a bit put off by the entrance way (Blink and you'll miss it!). But as soon as we got our keys and got to our rooms we knew we had made the right choice! Once we had finished unpacking I found my folks sitting at the end of the LONG hall way enjoying a glass of wine, some cheese (all complimentary) and chatting with some other residents... We found out loads sitting at that table over the next few days... the places to go and not to go, the best ways to get around... and by the time we were about to leave we found ourselves passing the knowledge on to other holiday makers When we left this place was ranked No. 2 on trip advisor.... It's now No.1. This is in no doubt, thanks to the staff, the locality, the hospitality and the price..... if you want a huge lobby and get charged extra for walking through some grand entrance... go for it.... if you want to feel as though you could pick your hotel up and give it a hug... The Inn at Union Square is for you! The night of our wedding we returned to our room to find a bottle of Champagne, some Truffles and the most beautifully worded personal letter from the hotel, whishing us happiness in our marriage.Inn at Union Square ***High Five*** you totally deserve the No 1 Slot for hotels in San Francisco! We will be back!Georgina, Stewart and Lucie (room 306)

How is it the cheese?

Once we had finished unpacking I found my folks sitting at the end of the LONG hall way enjoying a glass of wine, some cheese (all complimentary) and chatting with some other residents...

My (brand new) Husband and I picked this hotel for whilst we were getting married in San Francisco. We had a lot of family members coming with us and wanted something in a central location to all of their hotels. And boy did we get more than that. We had just dropped off some of my relatives at other hotels just near by, and my parents (who stayed at The Inn with us) were a bit put off by the entrance way (Blink and you'll miss it!). But as soon as we got our keys and got to our rooms we knew we had made the right choice! Once we had finished unpacking I found my folks sitting at the end of the LONG hall way enjoying a glass of wine, some cheese (all complimentary) and chatting with some other residents... We found out loads sitting at that table over the next few days... the places to go and not to go, the best ways to get around... and by the time we were about to leave we found ourselves passing the knowledge on to other holiday makers When we left this place was ranked No. 2 on trip advisor.... It's now No.1. This is in no doubt, thanks to the staff, the locality, the hospitality and the price..... if you want a huge lobby and get charged extra for walking through some grand entrance... go for it.... if you want to feel as though you could pick your hotel up and give it a hug... The Inn at Union Square is for you! The night of our wedding we returned to our room to find a bottle of Champagne, some Truffles and the most beautifully worded personal letter from the hotel, whishing us happiness in our marriage.Inn at Union Square ***High Five*** you totally deserve the No 1 Slot for hotels in San Francisco! We will be back!Georgina, Stewart and Lucie (room 306)

Once we had finished unpacking I found my folks sitting at the end of the LONG hall way enjoying a glass of wine, <hl> some cheese (all complimentary) <hl> and chatting with some other residents...

My (brand new) Husband and I picked this hotel for whilst we were getting married in San Francisco. We had a lot of family members coming with us and wanted something in a central location to all of their hotels. And boy did we get more than that. We had just dropped off some of my relatives at other hotels just near by, and my parents (who stayed at The Inn with us) were a bit put off by the entrance way (Blink and you'll miss it!). But as soon as we got our keys and got to our rooms we knew we had made the right choice! Once we had finished unpacking I found my folks sitting at the end of the LONG hall way enjoying a glass of wine, <hl> some cheese (all complimentary) <hl> and chatting with some other residents... We found out loads sitting at that table over the next few days... the places to go and not to go, the best ways to get around... and by the time we were about to leave we found ourselves passing the knowledge on to other holiday makers When we left this place was ranked No. 2 on trip advisor.... It's now No.1. This is in no doubt, thanks to the staff, the locality, the hospitality and the price..... if you want a huge lobby and get charged extra for walking through some grand entrance... go for it.... if you want to feel as though you could pick your hotel up and give it a hug... The Inn at Union Square is for you! The night of our wedding we returned to our room to find a bottle of Champagne, some Truffles and the most beautifully worded personal letter from the hotel, whishing us happiness in our marriage.Inn at Union Square ***High Five*** you totally deserve the No 1 Slot for hotels in San Francisco! We will be back!Georgina, Stewart and Lucie (room 306)

My (brand new) Husband and I picked this hotel for whilst we were getting married in San Francisco. We had a lot of family members coming with us and wanted something in a central location to all of their hotels. And boy did we get more than that. We had just dropped off some of my relatives at other hotels just near by, and my parents (who stayed at The Inn with us) were a bit put off by the entrance way (Blink and you'll miss it!). But as soon as we got our keys and got to our rooms we knew we had made the right choice! <hl> Once we had finished unpacking I found my folks sitting at the end of the LONG hall way enjoying a glass of wine, some cheese (all complimentary) and chatting with some other residents... <hl> We found out loads sitting at that table over the next few days... the places to go and not to go, the best ways to get around... and by the time we were about to leave we found ourselves passing the knowledge on to other holiday makers When we left this place was ranked No. 2 on trip advisor.... It's now No.1. This is in no doubt, thanks to the staff, the locality, the hospitality and the price..... if you want a huge lobby and get charged extra for walking through some grand entrance... go for it.... if you want to feel as though you could pick your hotel up and give it a hug... The Inn at Union Square is for you! The night of our wedding we returned to our room to find a bottle of Champagne, some Truffles and the most beautifully worded personal letter from the hotel, whishing us happiness in our marriage. Inn at Union Square ***High Five*** you totally deserve the No 1 Slot for hotels in San Francisco! We will be back!Georgina, Stewart and Lucie (room 306)

tripadvisor_review_576

tripadvisor

Boutique hotel

question: How did you find the staff?, context: We stayed at this hotel for two nights while recently in San Fran. Be warned the photos you see of this place on the web and in magazines make it look A LOT nicer that it really is. Art hotel, sure. Boutique hotel, noooo way!Rooms are surely individual and uniquely painted, but that is all that they have going for them. Contemporary beds and the room furniture were nothing more than plywood construction w/ a nice coat of black paint. At least our chair was from Ikea. The carpet is dingy + we wore sandals the entire time for fear of foot-born illness. There was graffiti on our toilet seat. Sick. I can't imagine what it would have been like had we not splurged for the private bath.Worst of all...I woke up in the middle of the night w/ really itchy legs. After being awakened at 6:30 am by someone using a saw in the building next door, I noticed my calves and thighs were covered in bites that i didn't have prior to getting into be there. Bed bugs to the max!!! We found the staff to be quite unhelpful and not friendly. They seemed like they just don't want to be there. This place is totally a hostel in disguise. Setup and facilities aside, be aware of the lack of cleanliness. Take your money + go elsewhere.

How did you find the staff?

Boutique hotel , noooo way!Rooms are surely individual and uniquely painted, but that is all that they have going for them.

We stayed at this hotel for two nights while recently in San Fran. Be warned the photos you see of this place on the web and in magazines make it look A LOT nicer that it really is. Art hotel, sure. Boutique hotel, noooo way!Rooms are surely individual and uniquely painted, but that is all that they have going for them. Contemporary beds and the room furniture were nothing more than plywood construction w/ a nice coat of black paint. At least our chair was from Ikea. The carpet is dingy + we wore sandals the entire time for fear of foot-born illness. There was graffiti on our toilet seat. Sick. I can't imagine what it would have been like had we not splurged for the private bath.Worst of all...I woke up in the middle of the night w/ really itchy legs. After being awakened at 6:30 am by someone using a saw in the building next door, I noticed my calves and thighs were covered in bites that i didn't have prior to getting into be there. Bed bugs to the max!!! We found the staff to be quite unhelpful and not friendly. They seemed like they just don't want to be there. This place is totally a hostel in disguise. Setup and facilities aside, be aware of the lack of cleanliness. Take your money + go elsewhere.

<hl> Boutique hotel <hl> , noooo way!Rooms are surely individual and uniquely painted, but that is all that they have going for them.

We stayed at this hotel for two nights while recently in San Fran. Be warned the photos you see of this place on the web and in magazines make it look A LOT nicer that it really is. Art hotel, sure. <hl> Boutique hotel <hl>, noooo way!Rooms are surely individual and uniquely painted, but that is all that they have going for them. Contemporary beds and the room furniture were nothing more than plywood construction w/ a nice coat of black paint. At least our chair was from Ikea. The carpet is dingy + we wore sandals the entire time for fear of foot-born illness. There was graffiti on our toilet seat. Sick. I can't imagine what it would have been like had we not splurged for the private bath.Worst of all...I woke up in the middle of the night w/ really itchy legs. After being awakened at 6:30 am by someone using a saw in the building next door, I noticed my calves and thighs were covered in bites that i didn't have prior to getting into be there. Bed bugs to the max!!! We found the staff to be quite unhelpful and not friendly. They seemed like they just don't want to be there. This place is totally a hostel in disguise. Setup and facilities aside, be aware of the lack of cleanliness. Take your money + go elsewhere.

We stayed at this hotel for two nights while recently in San Fran. Be warned the photos you see of this place on the web and in magazines make it look A LOT nicer that it really is. Art hotel, sure. <hl> Boutique hotel , noooo way!Rooms are surely individual and uniquely painted, but that is all that they have going for them. <hl> Contemporary beds and the room furniture were nothing more than plywood construction w/ a nice coat of black paint. At least our chair was from Ikea. The carpet is dingy + we wore sandals the entire time for fear of foot-born illness. There was graffiti on our toilet seat. Sick. I can't imagine what it would have been like had we not splurged for the private bath. Worst of all...I woke up in the middle of the night w/ really itchy legs. After being awakened at 6:30 am by someone using a saw in the building next door, I noticed my calves and thighs were covered in bites that i didn't have prior to getting into be there. Bed bugs to the max!!! We found the staff to be quite unhelpful and not friendly. They seemed like they just don't want to be there. This place is totally a hostel in disguise. Setup and facilities aside, be aware of the lack of cleanliness. Take your money + go elsewhere.

tripadvisor_review_17028

tripadvisor

The front desk staff were very helpful

question: Does this hotel have a good staff?, context: Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

Does this hotel have a good staff?

The front desk staff were very helpful .

Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

<hl> The front desk staff were very helpful <hl> .

Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. <hl> The front desk staff were very helpful <hl>. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. <hl> The front desk staff were very helpful . <hl> The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

tripadvisor_review_6051

tripadvisor

Cable car stop right outside the hotel entrance

question: How is it the cable car stop?, context: Had no problems with the Stratford. Fabulous location, right in the heart of Union Square, 2 minute walk to Macy's and all the great shops. Cable car stop right outside the hotel entrance. Perfect place to stay if no transport as Fishermans Wharf accessible by cable and walk to Union Square.Stayed from 17/10-19/10 so for a short stay was great, breakfast was excellent, cereal, toast, fresh muffins, juice and tea &amp; coffee.Rooms are very small but fine for just sleeping and getting ready, shower good pressure and everything clean and room serviced perfectly every morning.Lift is very slow but as we were on level 3 it was no problem to take the stairs rather than wait.All in all would definately reccomend this hotel to anyone travelling to San Francisco, for the price the location is unbeatable and it is clean, safe and all you need. If we return to San Fran would definately be booking the Stratford

How is it the cable car stop?

Cable car stop right outside the hotel entrance .

Had no problems with the Stratford. Fabulous location, right in the heart of Union Square, 2 minute walk to Macy's and all the great shops. Cable car stop right outside the hotel entrance. Perfect place to stay if no transport as Fishermans Wharf accessible by cable and walk to Union Square.Stayed from 17/10-19/10 so for a short stay was great, breakfast was excellent, cereal, toast, fresh muffins, juice and tea &amp; coffee.Rooms are very small but fine for just sleeping and getting ready, shower good pressure and everything clean and room serviced perfectly every morning.Lift is very slow but as we were on level 3 it was no problem to take the stairs rather than wait.All in all would definately reccomend this hotel to anyone travelling to San Francisco, for the price the location is unbeatable and it is clean, safe and all you need. If we return to San Fran would definately be booking the Stratford

<hl> Cable car stop right outside the hotel entrance <hl> .

Had no problems with the Stratford. Fabulous location, right in the heart of Union Square, 2 minute walk to Macy's and all the great shops. <hl> Cable car stop right outside the hotel entrance <hl>. Perfect place to stay if no transport as Fishermans Wharf accessible by cable and walk to Union Square.Stayed from 17/10-19/10 so for a short stay was great, breakfast was excellent, cereal, toast, fresh muffins, juice and tea &amp; coffee.Rooms are very small but fine for just sleeping and getting ready, shower good pressure and everything clean and room serviced perfectly every morning.Lift is very slow but as we were on level 3 it was no problem to take the stairs rather than wait.All in all would definately reccomend this hotel to anyone travelling to San Francisco, for the price the location is unbeatable and it is clean, safe and all you need. If we return to San Fran would definately be booking the Stratford

Had no problems with the Stratford. Fabulous location, right in the heart of Union Square, 2 minute walk to Macy's and all the great shops. <hl> Cable car stop right outside the hotel entrance . <hl> Perfect place to stay if no transport as Fishermans Wharf accessible by cable and walk to Union Square. Stayed from 17/10-19/10 so for a short stay was great, breakfast was excellent, cereal, toast, fresh muffins, juice and tea &amp; coffee. Rooms are very small but fine for just sleeping and getting ready, shower good pressure and everything clean and room serviced perfectly every morning. Lift is very slow but as we were on level 3 it was no problem to take the stairs rather than wait. All in all would definately reccomend this hotel to anyone travelling to San Francisco, for the price the location is unbeatable and it is clean, safe and all you need. If we return to San Fran would definately be booking the Stratford

tripadvisor_review_10655

tripadvisor

breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little &quot;extras&quot;. I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast

question: How do you like breakfast buffet?, context: Visited the Holiday Inn Express 4/24 - 4/28. Overall, we were happy with the hotel. The location was perfect for us - close to the wharf and local transit. The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. Maid service was good. The breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little &quot;extras&quot;. I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast room was just a few steps away - but they were unable to help as their &quot;house man&quot; was not on duty. While I was waiting at the front desk an older man approached and indicated that they had just returned from their day out and their room hadn't been cleaned. The gentleman at the front desk indicated that he &quot;couldn't understand how that could happen, it had never happened before&quot;. He asked the guest if he was sure he didn't leave his Do Not Disturb sign on the door. The guest replied he was sure he hadn't. The front desk clerk then proceeded to tell the gentlemant there was nothing he could for him as the cleaning staff were gone for the day and again, the house man was not in. The front desk clerk didn't offer anything to the guest for the inconvenience - he just restated he couldn't understand how that could happen. To me, surely someone could have gone up and emptied the garbages and at least gave them clean towels? Also, don't forget that parking is very expensive, as is pretty standard with wharf area hotels. We didn't have a vechicle but noticed that the valet parking was over $40 per night. If we returned to SF, we wouldn't have any hesitation staying at this hotel again as any issues we had were really quite minor.

How do you like breakfast buffet?

The breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little &quot;extras&quot;. I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast room was just a few steps away - but they were unable to help as their &quot;house man&quot; was not on duty.

Visited the Holiday Inn Express 4/24 - 4/28. Overall, we were happy with the hotel. The location was perfect for us - close to the wharf and local transit. The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. Maid service was good. The breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little &quot;extras&quot;. I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast room was just a few steps away - but they were unable to help as their &quot;house man&quot; was not on duty. While I was waiting at the front desk an older man approached and indicated that they had just returned from their day out and their room hadn't been cleaned. The gentleman at the front desk indicated that he &quot;couldn't understand how that could happen, it had never happened before&quot;. He asked the guest if he was sure he didn't leave his Do Not Disturb sign on the door. The guest replied he was sure he hadn't. The front desk clerk then proceeded to tell the gentlemant there was nothing he could for him as the cleaning staff were gone for the day and again, the house man was not in. The front desk clerk didn't offer anything to the guest for the inconvenience - he just restated he couldn't understand how that could happen. To me, surely someone could have gone up and emptied the garbages and at least gave them clean towels? Also, don't forget that parking is very expensive, as is pretty standard with wharf area hotels. We didn't have a vechicle but noticed that the valet parking was over $40 per night. If we returned to SF, we wouldn't have any hesitation staying at this hotel again as any issues we had were really quite minor.

The <hl> breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little &quot;extras&quot;. I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast <hl> room was just a few steps away - but they were unable to help as their &quot;house man&quot; was not on duty.

Visited the Holiday Inn Express 4/24 - 4/28. Overall, we were happy with the hotel. The location was perfect for us - close to the wharf and local transit. The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. Maid service was good. The <hl> breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little &quot;extras&quot;. I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast <hl> room was just a few steps away - but they were unable to help as their &quot;house man&quot; was not on duty. While I was waiting at the front desk an older man approached and indicated that they had just returned from their day out and their room hadn't been cleaned. The gentleman at the front desk indicated that he &quot;couldn't understand how that could happen, it had never happened before&quot;. He asked the guest if he was sure he didn't leave his Do Not Disturb sign on the door. The guest replied he was sure he hadn't. The front desk clerk then proceeded to tell the gentlemant there was nothing he could for him as the cleaning staff were gone for the day and again, the house man was not in. The front desk clerk didn't offer anything to the guest for the inconvenience - he just restated he couldn't understand how that could happen. To me, surely someone could have gone up and emptied the garbages and at least gave them clean towels? Also, don't forget that parking is very expensive, as is pretty standard with wharf area hotels. We didn't have a vechicle but noticed that the valet parking was over $40 per night. If we returned to SF, we wouldn't have any hesitation staying at this hotel again as any issues we had were really quite minor.

Visited the Holiday Inn Express 4/24 - 4/28. Overall, we were happy with the hotel. The location was perfect for us - close to the wharf and local transit. The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. Maid service was good. <hl> The breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little &quot;extras&quot;. I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast room was just a few steps away - but they were unable to help as their &quot;house man&quot; was not on duty. <hl> While I was waiting at the front desk an older man approached and indicated that they had just returned from their day out and their room hadn't been cleaned. The gentleman at the front desk indicated that he &quot;couldn't understand how that could happen, it had never happened before&quot;. He asked the guest if he was sure he didn't leave his Do Not Disturb sign on the door. The guest replied he was sure he hadn't. The front desk clerk then proceeded to tell the gentlemant there was nothing he could for him as the cleaning staff were gone for the day and again, the house man was not in. The front desk clerk didn't offer anything to the guest for the inconvenience - he just restated he couldn't understand how that could happen. To me, surely someone could have gone up and emptied the garbages and at least gave them clean towels? Also, don't forget that parking is very expensive, as is pretty standard with wharf area hotels. We didn't have a vechicle but noticed that the valet parking was over $40 per night. If we returned to SF, we wouldn't have any hesitation staying at this hotel again as any issues we had were really quite minor.

tripadvisor_review_6592

tripadvisor

Food is expensive at the hotel

question: How is the food?, context: Stayed at the Marriott for a conference and would definitely stay again. Room was clean, comfortable (with feather beds and down comforters), and offered a nice view of the city. Internet wasn't free, but you could get the $4.95 option for 24 hours and they provided the Internet hookups-- in other hotels, you either have to provide your own or pay for the the cords. Staff was courteous and friendly. When I needed something printed for an 8 am presentation and the business office wasn't open until 8 am, the concierge allowed me to print from her computer. When I asked for a late checkout, the front desk was extremely friendly and gave me a 2 pm checkout. When there was an overcharge on the hotel bill, I called the front desk and it was changed immediately. Great location, near Union square, BART station (took it from the airport), can take the trolley down to Fisherman's Wharf for 1.50. Everything is really accessible and everyone was very friendly. Food is expensive at the hotel, but Mel's Diner around the corner is great for breakfast, lunch or dinner.

How is the food?

Food is expensive at the hotel , but Mel's Diner around the corner is great for breakfast, lunch or dinner.

Stayed at the Marriott for a conference and would definitely stay again. Room was clean, comfortable (with feather beds and down comforters), and offered a nice view of the city. Internet wasn't free, but you could get the $4.95 option for 24 hours and they provided the Internet hookups-- in other hotels, you either have to provide your own or pay for the the cords. Staff was courteous and friendly. When I needed something printed for an 8 am presentation and the business office wasn't open until 8 am, the concierge allowed me to print from her computer. When I asked for a late checkout, the front desk was extremely friendly and gave me a 2 pm checkout. When there was an overcharge on the hotel bill, I called the front desk and it was changed immediately. Great location, near Union square, BART station (took it from the airport), can take the trolley down to Fisherman's Wharf for 1.50. Everything is really accessible and everyone was very friendly. Food is expensive at the hotel, but Mel's Diner around the corner is great for breakfast, lunch or dinner.

<hl> Food is expensive at the hotel <hl> , but Mel's Diner around the corner is great for breakfast, lunch or dinner.

Stayed at the Marriott for a conference and would definitely stay again. Room was clean, comfortable (with feather beds and down comforters), and offered a nice view of the city. Internet wasn't free, but you could get the $4.95 option for 24 hours and they provided the Internet hookups-- in other hotels, you either have to provide your own or pay for the the cords. Staff was courteous and friendly. When I needed something printed for an 8 am presentation and the business office wasn't open until 8 am, the concierge allowed me to print from her computer. When I asked for a late checkout, the front desk was extremely friendly and gave me a 2 pm checkout. When there was an overcharge on the hotel bill, I called the front desk and it was changed immediately. Great location, near Union square, BART station (took it from the airport), can take the trolley down to Fisherman's Wharf for 1.50. Everything is really accessible and everyone was very friendly. <hl> Food is expensive at the hotel <hl>, but Mel's Diner around the corner is great for breakfast, lunch or dinner.

Stayed at the Marriott for a conference and would definitely stay again. Room was clean, comfortable (with feather beds and down comforters), and offered a nice view of the city. Internet wasn't free, but you could get the $4.95 option for 24 hours and they provided the Internet hookups-- in other hotels, you either have to provide your own or pay for the the cords. Staff was courteous and friendly. When I needed something printed for an 8 am presentation and the business office wasn't open until 8 am, the concierge allowed me to print from her computer. When I asked for a late checkout, the front desk was extremely friendly and gave me a 2 pm checkout. When there was an overcharge on the hotel bill, I called the front desk and it was changed immediately. Great location, near Union square, BART station (took it from the airport), can take the trolley down to Fisherman's Wharf for 1.50. Everything is really accessible and everyone was very friendly. <hl> Food is expensive at the hotel , but Mel's Diner around the corner is great for breakfast, lunch or dinner. <hl>

tripadvisor_review_8961

tripadvisor

bathrooms are new and modern

question: How did you like the shower?, context: If you read my other reviews, you will see i am a budget traveler. i don't require a lot of fancy things but would prefer to save my nickels for other areas of spending... however, i stayed at the nikko for work and was reminded why people stay at nice hotels. i have nothing but good things to say about the nikko. clean, friendly staff, great location and accommodating. while there, i needed a comb and some safety pins: both of which housekeeping ran up for me. they even waived some fees i got from the self dispensing fridge as my son pulled out all the candy. No questions asked, was charged nothing. the bathrooms are new and modern. we also had a sitting mirror vanity which was a nice classic touch in our room. the hotel caters to asians as most of the staff is Asian and they have a lot of japanese newspapers available. the spa/workout area was being remodeled but it was still a nice facitily. the workout area is large with ample space vs. a small room that is all mirrored to appear bigger. the pool is nice and it has a glass roof so it is kept warm. although the hotel was high end, it was still family friendly. location--- very conveniently located. union sq, moscone center are both easy walks. it is bordering the meatpacking district so be careful of the &quot;line&quot; and don't go there in the evenings.

How did you like the shower?

the bathrooms are new and modern .

If you read my other reviews, you will see i am a budget traveler. i don't require a lot of fancy things but would prefer to save my nickels for other areas of spending... however, i stayed at the nikko for work and was reminded why people stay at nice hotels. i have nothing but good things to say about the nikko. clean, friendly staff, great location and accommodating. while there, i needed a comb and some safety pins: both of which housekeeping ran up for me. they even waived some fees i got from the self dispensing fridge as my son pulled out all the candy. No questions asked, was charged nothing. the bathrooms are new and modern. we also had a sitting mirror vanity which was a nice classic touch in our room. the hotel caters to asians as most of the staff is Asian and they have a lot of japanese newspapers available. the spa/workout area was being remodeled but it was still a nice facitily. the workout area is large with ample space vs. a small room that is all mirrored to appear bigger. the pool is nice and it has a glass roof so it is kept warm. although the hotel was high end, it was still family friendly. location--- very conveniently located. union sq, moscone center are both easy walks. it is bordering the meatpacking district so be careful of the &quot;line&quot; and don't go there in the evenings.

the <hl> bathrooms are new and modern <hl> .

If you read my other reviews, you will see i am a budget traveler. i don't require a lot of fancy things but would prefer to save my nickels for other areas of spending... however, i stayed at the nikko for work and was reminded why people stay at nice hotels. i have nothing but good things to say about the nikko. clean, friendly staff, great location and accommodating. while there, i needed a comb and some safety pins: both of which housekeeping ran up for me. they even waived some fees i got from the self dispensing fridge as my son pulled out all the candy. No questions asked, was charged nothing. the <hl> bathrooms are new and modern <hl>. we also had a sitting mirror vanity which was a nice classic touch in our room. the hotel caters to asians as most of the staff is Asian and they have a lot of japanese newspapers available. the spa/workout area was being remodeled but it was still a nice facitily. the workout area is large with ample space vs. a small room that is all mirrored to appear bigger. the pool is nice and it has a glass roof so it is kept warm. although the hotel was high end, it was still family friendly. location--- very conveniently located. union sq, moscone center are both easy walks. it is bordering the meatpacking district so be careful of the &quot;line&quot; and don't go there in the evenings.

If you read my other reviews, you will see i am a budget traveler. i don't require a lot of fancy things but would prefer to save my nickels for other areas of spending... however, i stayed at the nikko for work and was reminded why people stay at nice hotels. i have nothing but good things to say about the nikko. clean, friendly staff, great location and accommodating. while there, i needed a comb and some safety pins: both of which housekeeping ran up for me. they even waived some fees i got from the self dispensing fridge as my son pulled out all the candy. No questions asked, was charged nothing. <hl> the bathrooms are new and modern . <hl> we also had a sitting mirror vanity which was a nice classic touch in our room. the hotel caters to asians as most of the staff is Asian and they have a lot of japanese newspapers available. the spa/workout area was being remodeled but it was still a nice facitily. the workout area is large with ample space vs. a small room that is all mirrored to appear bigger. the pool is nice and it has a glass roof so it is kept warm. although the hotel was high end, it was still family friendly. location--- very conveniently located. union sq, moscone center are both easy walks. it is bordering the meatpacking district so be careful of the &quot;line&quot; and don't go there in the evenings.

tripadvisor_review_6877

tripadvisor

being close to attractions

question: What about the tourist attraction?, context: Overall, this is the nicest hotel I have ever stayed in. The hotel was extremely clean. The beds were so comfortable, unlike other hotels. The mattress is one I would buy for my own personal use. The hotel staff was very courteous and helpful. Connie NG at the main desk was most helpful. She always had a smile and eager for any questions I had, and gave very accurate information. Their location is superb, being close to attractions and within walking distance. I can't say one thing negative about my stay. I definitely would stay there again.

What about the tourist attraction?

Their location is superb, being close to attractions and within walking distance.

Overall, this is the nicest hotel I have ever stayed in. The hotel was extremely clean. The beds were so comfortable, unlike other hotels. The mattress is one I would buy for my own personal use. The hotel staff was very courteous and helpful. Connie NG at the main desk was most helpful. She always had a smile and eager for any questions I had, and gave very accurate information. Their location is superb, being close to attractions and within walking distance. I can't say one thing negative about my stay. I definitely would stay there again.

Their location is superb, <hl> being close to attractions <hl> and within walking distance.

Overall, this is the nicest hotel I have ever stayed in. The hotel was extremely clean. The beds were so comfortable, unlike other hotels. The mattress is one I would buy for my own personal use. The hotel staff was very courteous and helpful. Connie NG at the main desk was most helpful. She always had a smile and eager for any questions I had, and gave very accurate information. Their location is superb, <hl> being close to attractions <hl> and within walking distance. I can't say one thing negative about my stay. I definitely would stay there again.

Overall, this is the nicest hotel I have ever stayed in. The hotel was extremely clean. The beds were so comfortable, unlike other hotels. The mattress is one I would buy for my own personal use. The hotel staff was very courteous and helpful. Connie NG at the main desk was most helpful. She always had a smile and eager for any questions I had, and gave very accurate information. <hl> Their location is superb, being close to attractions and within walking distance. <hl> I can't say one thing negative about my stay. I definitely would stay there again.

tripadvisor_review_1468

tripadvisor

The Rex was the perfect location

question: Is the hotel in a good spot?, context: The Rex was the perfect location for our first stay in Frisco. It's just off Union Square and half a block from a trolley car stop. Henry on the front desk was very friendly and had us checked in very quickly, which is great when you have serious jet lag! Our room was quite small but nicely decorated, clean and well appointed. The CD player was loaded with a couple of jazz CDs, in keeping with the theme of the hotel and the mini bar was very well stocked. Our room did not have a view but we were not in San Francisco to sit in our hotel room looking at the view, there's too much else to do! Every night there is a complementary glassof house wine in the bar and on the weekends the atmosphere is quite buzzy. The concierge and the lady behind the bar were very helpful with dinner recommendations and directions. Around the corner from the hotel, &quot;Sears&quot; on Union is a great option for breakfast, but get there before 8.30am to avoid the queue! The Rex is a great base to explore the city from.

Is the hotel in a good spot?

The Rex was the perfect location for our first stay in Frisco.

The Rex was the perfect location for our first stay in Frisco. It's just off Union Square and half a block from a trolley car stop. Henry on the front desk was very friendly and had us checked in very quickly, which is great when you have serious jet lag! Our room was quite small but nicely decorated, clean and well appointed. The CD player was loaded with a couple of jazz CDs, in keeping with the theme of the hotel and the mini bar was very well stocked. Our room did not have a view but we were not in San Francisco to sit in our hotel room looking at the view, there's too much else to do! Every night there is a complementary glassof house wine in the bar and on the weekends the atmosphere is quite buzzy. The concierge and the lady behind the bar were very helpful with dinner recommendations and directions. Around the corner from the hotel, &quot;Sears&quot; on Union is a great option for breakfast, but get there before 8.30am to avoid the queue! The Rex is a great base to explore the city from.

<hl> The Rex was the perfect location <hl> for our first stay in Frisco.

<hl> The Rex was the perfect location <hl> for our first stay in Frisco. It's just off Union Square and half a block from a trolley car stop. Henry on the front desk was very friendly and had us checked in very quickly, which is great when you have serious jet lag! Our room was quite small but nicely decorated, clean and well appointed. The CD player was loaded with a couple of jazz CDs, in keeping with the theme of the hotel and the mini bar was very well stocked. Our room did not have a view but we were not in San Francisco to sit in our hotel room looking at the view, there's too much else to do! Every night there is a complementary glassof house wine in the bar and on the weekends the atmosphere is quite buzzy. The concierge and the lady behind the bar were very helpful with dinner recommendations and directions. Around the corner from the hotel, &quot;Sears&quot; on Union is a great option for breakfast, but get there before 8.30am to avoid the queue! The Rex is a great base to explore the city from.

<hl> The Rex was the perfect location for our first stay in Frisco. <hl> It's just off Union Square and half a block from a trolley car stop. Henry on the front desk was very friendly and had us checked in very quickly, which is great when you have serious jet lag! Our room was quite small but nicely decorated, clean and well appointed. The CD player was loaded with a couple of jazz CDs, in keeping with the theme of the hotel and the mini bar was very well stocked. Our room did not have a view but we were not in San Francisco to sit in our hotel room looking at the view, there's too much else to do! Every night there is a complementary glassof house wine in the bar and on the weekends the atmosphere is quite buzzy. The concierge and the lady behind the bar were very helpful with dinner recommendations and directions. Around the corner from the hotel, &quot;Sears&quot; on Union is a great option for breakfast, but get there before 8.30am to avoid the queue! The Rex is a great base to explore the city from.

tripadvisor_review_2708

tripadvisor

the staff were very attentive and helpful

question: How has the food service been?, context: We recently stayed at the Phoenix Hotel and enjoyed the property very much. It's in a grittier part of town but that did not bother us. We enjoyed some great food and evenings out in the Tenderloin. It was a little louder at night, but I had earplugs! If you're looking for quiet, this isn't the place for you.The hotel itself was clean, very funky, and the staff were very attentive and helpful. The Bambuddha Lounge is great, and the food is good.Overall, if you're looking for a nice hotel out of the tourist trap of Union Square, then this is the place for you.

How has the food service been?

The hotel itself was clean, very funky, and the staff were very attentive and helpful .

We recently stayed at the Phoenix Hotel and enjoyed the property very much. It's in a grittier part of town but that did not bother us. We enjoyed some great food and evenings out in the Tenderloin. It was a little louder at night, but I had earplugs! If you're looking for quiet, this isn't the place for you.The hotel itself was clean, very funky, and the staff were very attentive and helpful. The Bambuddha Lounge is great, and the food is good.Overall, if you're looking for a nice hotel out of the tourist trap of Union Square, then this is the place for you.

The hotel itself was clean, very funky, and <hl> the staff were very attentive and helpful <hl> .

We recently stayed at the Phoenix Hotel and enjoyed the property very much. It's in a grittier part of town but that did not bother us. We enjoyed some great food and evenings out in the Tenderloin. It was a little louder at night, but I had earplugs! If you're looking for quiet, this isn't the place for you.The hotel itself was clean, very funky, and <hl> the staff were very attentive and helpful <hl>. The Bambuddha Lounge is great, and the food is good.Overall, if you're looking for a nice hotel out of the tourist trap of Union Square, then this is the place for you.

We recently stayed at the Phoenix Hotel and enjoyed the property very much. It's in a grittier part of town but that did not bother us. We enjoyed some great food and evenings out in the Tenderloin. It was a little louder at night, but I had earplugs! If you're looking for quiet, this isn't the place for you. <hl> The hotel itself was clean, very funky, and the staff were very attentive and helpful . <hl> The Bambuddha Lounge is great, and the food is good. Overall, if you're looking for a nice hotel out of the tourist trap of Union Square, then this is the place for you.

tripadvisor_review_5548

tripadvisor

The is a lovely hotel with a delightful and incredibly helpful staff

question: How was the treatment of the staff?, context: The is a lovely hotel with a delightful and incredibly helpful staff, good food, freshly brewed coffee in the morning and windows that open! Very close to SF's financial district, Union Square, a nice health club, restaurants, etc.

How was the treatment of the staff?

The is a lovely hotel with a delightful and incredibly helpful staff , good food, freshly brewed coffee in the morning and windows that open!

The is a lovely hotel with a delightful and incredibly helpful staff, good food, freshly brewed coffee in the morning and windows that open! Very close to SF's financial district, Union Square, a nice health club, restaurants, etc.

<hl> The is a lovely hotel with a delightful and incredibly helpful staff <hl> , good food, freshly brewed coffee in the morning and windows that open!

<hl> The is a lovely hotel with a delightful and incredibly helpful staff <hl>, good food, freshly brewed coffee in the morning and windows that open! Very close to SF's financial district, Union Square, a nice health club, restaurants, etc.

<hl> The is a lovely hotel with a delightful and incredibly helpful staff , good food, freshly brewed coffee in the morning and windows that open! <hl> Very close to SF's financial district, Union Square, a nice health club, restaurants, etc.

tripadvisor_review_2654

tripadvisor

The staff was top rate

question: Is staff helpful?, context: We had a wonderful time at the J.W. Marriott. The staff was top rate, very attentive. For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant.

Is staff helpful?

The staff was top rate , very attentive.

We had a wonderful time at the J.W. Marriott. The staff was top rate, very attentive. For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant.

<hl> The staff was top rate <hl> , very attentive.

We had a wonderful time at the J.W. Marriott. <hl> The staff was top rate <hl>, very attentive. For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant.

We had a wonderful time at the J.W. Marriott. <hl> The staff was top rate , very attentive. <hl> For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant.

tripadvisor_review_8973

tripadvisor

The service was good

question: What is the quality of service?, context: My husband and I stayed at the Mandarin Oriental for one night in the Mandarin King Bay room in SF. The rooms are nicely and elegantly decorated, and the windows are large and plentiful with good views of the city. I was dissapointed; however, that we did not recieve a room with views of the Golden Gate. I suppose I had to request this seperately. Anyway, the bed was big and comfy. Great pillows; I slept very well. The bathroom was my favorite. It had a large, deep tub overlooking the city. However, the tub is only big enough to fit one person at a time. The service was good; they were very attentive. Although I must warn you, you will get outrageously charged for everything you do. We wanted to eat at an Indian resturant, so we called the front desk and asked them directions to a nearby Indian place. They were very nice, and even printed out directions for us. However, when we checked-out, we saw that we had been charged $6.00 just for having someone tell us where to eat at. We also had room-service ordered. It was $80 for two entrees and an appetizer. Normally that wouldn't bother me if the food was good, but it was not. In fact, I couldn't even eat most of it because it was so gross. I had the pan-seared seabass. It was way over-cooked and was placed ontop of bland mashed potatoes and prego spaghetti sauce. We also had breakfast ordered the next morning. Breakfast was better, but it was still ridiculously expensive. $50 for two breakfast entrees. A glass of orange juice is $6.00! For a hotel that is so high-class, I was not expecting to pay such outrageous prices for something I could get elsewhere for much, much less. Also, everyone expetcs to be tipped. This gets tiring after a while. Oh, I should mention that in the morning we stopped by MO bar to get a water and a coke. The waiter brought out what I thought was complimentary biscottis along with our drinks because we did not request them. If I knew that we would be paying $9.00 for a water and a coke, there is no way we would have stopped at the bar. Overall, the hotel is beautiful and the service is good, but you will pay for it; and you will pay BIG. I will not stay here again. There are other high-class hotels that don't rape every cent out of you.

What is the quality of service?

The service was good ; they were very attentive.

My husband and I stayed at the Mandarin Oriental for one night in the Mandarin King Bay room in SF. The rooms are nicely and elegantly decorated, and the windows are large and plentiful with good views of the city. I was dissapointed; however, that we did not recieve a room with views of the Golden Gate. I suppose I had to request this seperately. Anyway, the bed was big and comfy. Great pillows; I slept very well. The bathroom was my favorite. It had a large, deep tub overlooking the city. However, the tub is only big enough to fit one person at a time. The service was good; they were very attentive. Although I must warn you, you will get outrageously charged for everything you do. We wanted to eat at an Indian resturant, so we called the front desk and asked them directions to a nearby Indian place. They were very nice, and even printed out directions for us. However, when we checked-out, we saw that we had been charged $6.00 just for having someone tell us where to eat at. We also had room-service ordered. It was $80 for two entrees and an appetizer. Normally that wouldn't bother me if the food was good, but it was not. In fact, I couldn't even eat most of it because it was so gross. I had the pan-seared seabass. It was way over-cooked and was placed ontop of bland mashed potatoes and prego spaghetti sauce. We also had breakfast ordered the next morning. Breakfast was better, but it was still ridiculously expensive. $50 for two breakfast entrees. A glass of orange juice is $6.00! For a hotel that is so high-class, I was not expecting to pay such outrageous prices for something I could get elsewhere for much, much less. Also, everyone expetcs to be tipped. This gets tiring after a while. Oh, I should mention that in the morning we stopped by MO bar to get a water and a coke. The waiter brought out what I thought was complimentary biscottis along with our drinks because we did not request them. If I knew that we would be paying $9.00 for a water and a coke, there is no way we would have stopped at the bar. Overall, the hotel is beautiful and the service is good, but you will pay for it; and you will pay BIG. I will not stay here again. There are other high-class hotels that don't rape every cent out of you.

<hl> The service was good <hl> ; they were very attentive.

My husband and I stayed at the Mandarin Oriental for one night in the Mandarin King Bay room in SF. The rooms are nicely and elegantly decorated, and the windows are large and plentiful with good views of the city. I was dissapointed; however, that we did not recieve a room with views of the Golden Gate. I suppose I had to request this seperately. Anyway, the bed was big and comfy. Great pillows; I slept very well. The bathroom was my favorite. It had a large, deep tub overlooking the city. However, the tub is only big enough to fit one person at a time. <hl> The service was good <hl>; they were very attentive. Although I must warn you, you will get outrageously charged for everything you do. We wanted to eat at an Indian resturant, so we called the front desk and asked them directions to a nearby Indian place. They were very nice, and even printed out directions for us. However, when we checked-out, we saw that we had been charged $6.00 just for having someone tell us where to eat at. We also had room-service ordered. It was $80 for two entrees and an appetizer. Normally that wouldn't bother me if the food was good, but it was not. In fact, I couldn't even eat most of it because it was so gross. I had the pan-seared seabass. It was way over-cooked and was placed ontop of bland mashed potatoes and prego spaghetti sauce. We also had breakfast ordered the next morning. Breakfast was better, but it was still ridiculously expensive. $50 for two breakfast entrees. A glass of orange juice is $6.00! For a hotel that is so high-class, I was not expecting to pay such outrageous prices for something I could get elsewhere for much, much less. Also, everyone expetcs to be tipped. This gets tiring after a while. Oh, I should mention that in the morning we stopped by MO bar to get a water and a coke. The waiter brought out what I thought was complimentary biscottis along with our drinks because we did not request them. If I knew that we would be paying $9.00 for a water and a coke, there is no way we would have stopped at the bar. Overall, the hotel is beautiful and the service is good, but you will pay for it; and you will pay BIG. I will not stay here again. There are other high-class hotels that don't rape every cent out of you.

My husband and I stayed at the Mandarin Oriental for one night in the Mandarin King Bay room in SF. The rooms are nicely and elegantly decorated, and the windows are large and plentiful with good views of the city. I was dissapointed; however, that we did not recieve a room with views of the Golden Gate. I suppose I had to request this seperately. Anyway, the bed was big and comfy. Great pillows; I slept very well. The bathroom was my favorite. It had a large, deep tub overlooking the city. However, the tub is only big enough to fit one person at a time. <hl> The service was good ; they were very attentive. <hl> Although I must warn you, you will get outrageously charged for everything you do. We wanted to eat at an Indian resturant, so we called the front desk and asked them directions to a nearby Indian place. They were very nice, and even printed out directions for us. However, when we checked-out, we saw that we had been charged $6.00 just for having someone tell us where to eat at. We also had room-service ordered. It was $80 for two entrees and an appetizer. Normally that wouldn't bother me if the food was good, but it was not. In fact, I couldn't even eat most of it because it was so gross. I had the pan-seared seabass. It was way over-cooked and was placed ontop of bland mashed potatoes and prego spaghetti sauce. We also had breakfast ordered the next morning. Breakfast was better, but it was still ridiculously expensive. $50 for two breakfast entrees. A glass of orange juice is $6.00! For a hotel that is so high-class, I was not expecting to pay such outrageous prices for something I could get elsewhere for much, much less. Also, everyone expetcs to be tipped. This gets tiring after a while. Oh, I should mention that in the morning we stopped by MO bar to get a water and a coke. The waiter brought out what I thought was complimentary biscottis along with our drinks because we did not request them. If I knew that we would be paying $9.00 for a water and a coke, there is no way we would have stopped at the bar. Overall, the hotel is beautiful and the service is good, but you will pay for it; and you will pay BIG. I will not stay here again. There are other high-class hotels that don't rape every cent out of you.

tripadvisor_review_1767

tripadvisor

The staff were wonderful from the beginning -

question: Was the service optimal?, context: We stayed with the Serrano from the 2nd to the 5th July in a King Deluxe room which my husband booked through Kimpton for USD$97 a night plus taxes. We had been travelling for nearly 4 weeks and as this was our last 3 nights before flying home so we needed to return our rental car before 10am on the 2nd. When we arrived at the Serrano we knew we were too early for check-in but were going to ask if they could store our luggage until we were able to do so. The staff were wonderful from the beginning - because there was a room that was ready they allowed us to check in straight away which meant that we could explore San Francisco after having freshened up first. Our room was charming, well appointed and spotlessly clean. We were on the 15th floor so, although we like to open our window, it was obvious why we couldn't.All of the staff were very friendly and never failed to greet us when we were coming or going. The coffee in the lobby in the morning was great as was the glass of wine in the evening. On our last day our flight was that night so when we checked out it was no bother to store our luggage and arrange for a shuttle to the airport. We walked to the nearby Westfield Shopping Centre where we went to a movie, had lunch and did some last minute shopping before going back to the hotel where we played a few games, had a wine and then caught the shuttle to the airport.All in all our three days in San Francisco were very enjoyable and memorable, thanks largely to the professional staff and comfortable charm of the Hotel Serrano.

Was the service optimal?

The staff were wonderful from the beginning - because there was a room that was ready they allowed us to check in straight away which meant that we could explore San Francisco after having freshened up first.

We stayed with the Serrano from the 2nd to the 5th July in a King Deluxe room which my husband booked through Kimpton for USD$97 a night plus taxes. We had been travelling for nearly 4 weeks and as this was our last 3 nights before flying home so we needed to return our rental car before 10am on the 2nd. When we arrived at the Serrano we knew we were too early for check-in but were going to ask if they could store our luggage until we were able to do so. The staff were wonderful from the beginning - because there was a room that was ready they allowed us to check in straight away which meant that we could explore San Francisco after having freshened up first. Our room was charming, well appointed and spotlessly clean. We were on the 15th floor so, although we like to open our window, it was obvious why we couldn't.All of the staff were very friendly and never failed to greet us when we were coming or going. The coffee in the lobby in the morning was great as was the glass of wine in the evening. On our last day our flight was that night so when we checked out it was no bother to store our luggage and arrange for a shuttle to the airport. We walked to the nearby Westfield Shopping Centre where we went to a movie, had lunch and did some last minute shopping before going back to the hotel where we played a few games, had a wine and then caught the shuttle to the airport.All in all our three days in San Francisco were very enjoyable and memorable, thanks largely to the professional staff and comfortable charm of the Hotel Serrano.

<hl> The staff were wonderful from the beginning - <hl> because there was a room that was ready they allowed us to check in straight away which meant that we could explore San Francisco after having freshened up first.

We stayed with the Serrano from the 2nd to the 5th July in a King Deluxe room which my husband booked through Kimpton for USD$97 a night plus taxes. We had been travelling for nearly 4 weeks and as this was our last 3 nights before flying home so we needed to return our rental car before 10am on the 2nd. When we arrived at the Serrano we knew we were too early for check-in but were going to ask if they could store our luggage until we were able to do so. <hl> The staff were wonderful from the beginning - <hl> because there was a room that was ready they allowed us to check in straight away which meant that we could explore San Francisco after having freshened up first. Our room was charming, well appointed and spotlessly clean. We were on the 15th floor so, although we like to open our window, it was obvious why we couldn't.All of the staff were very friendly and never failed to greet us when we were coming or going. The coffee in the lobby in the morning was great as was the glass of wine in the evening. On our last day our flight was that night so when we checked out it was no bother to store our luggage and arrange for a shuttle to the airport. We walked to the nearby Westfield Shopping Centre where we went to a movie, had lunch and did some last minute shopping before going back to the hotel where we played a few games, had a wine and then caught the shuttle to the airport.All in all our three days in San Francisco were very enjoyable and memorable, thanks largely to the professional staff and comfortable charm of the Hotel Serrano.

We stayed with the Serrano from the 2nd to the 5th July in a King Deluxe room which my husband booked through Kimpton for USD$97 a night plus taxes. We had been travelling for nearly 4 weeks and as this was our last 3 nights before flying home so we needed to return our rental car before 10am on the 2nd. When we arrived at the Serrano we knew we were too early for check-in but were going to ask if they could store our luggage until we were able to do so. <hl> The staff were wonderful from the beginning - because there was a room that was ready they allowed us to check in straight away which meant that we could explore San Francisco after having freshened up first. <hl> Our room was charming, well appointed and spotlessly clean. We were on the 15th floor so, although we like to open our window, it was obvious why we couldn't. All of the staff were very friendly and never failed to greet us when we were coming or going. The coffee in the lobby in the morning was great as was the glass of wine in the evening. On our last day our flight was that night so when we checked out it was no bother to store our luggage and arrange for a shuttle to the airport. We walked to the nearby Westfield Shopping Centre where we went to a movie, had lunch and did some last minute shopping before going back to the hotel where we played a few games, had a wine and then caught the shuttle to the airport. All in all our three days in San Francisco were very enjoyable and memorable, thanks largely to the professional staff and comfortable charm of the Hotel Serrano.

tripadvisor_review_4977

tripadvisor

staff made us feel at home from the moment we walked through the door

question: Do you make a fabulous staff?, context: We stayed at the Hotel Drisco for 4 nights in late June 2008 as part of a 2 week tour of New York, San Francisco &amp; Vegas. It was without doubt one of the finest hotels we've ever stayed at - it is located in a beautiful neighbourhood surrounded by amazing houses that would put Beverley Hills to shame !The hotel itself is a boutique style and this works wonderfully in it's favour - far too many chain hotels treat you as a number. At the Drisco the personal touch offered by the staff made us feel at home from the moment we walked through the door.A special mention must go to Bob, the concierge and general San Francisco expert, who greeted us like long lost friends and gave us a guided tour of the amenities of the hotel when we arrived. He was excellent in recommending restaurants, and also suggested suitable walks of the local area to ensure we got the very best out of our stay.The rooms were very nice and were very luxuriously furnished (we wanted to bring the extremely comfortable bed back to the UK with us!!)Location wise you are about a 10 minute walk from Fillmore street where there are lots of nice places to eat and drink as well as some unusual but interesting shops. A little bit further along is the California street cable car stop where you can easily get around the city (it's also cool hanging onto the side of the cable cars and surfing the streets of San Francisco !!)Back to the hotel.... There is a lovely sitting room where complimentary fresh tea and coffee is available throughout the day and night and offers a nice informal environment in which to chat to some of your fellow guests (hello to the Floridatravellers!)The hotel also offers a complimentary wine reception each evening - although sadly, we didn't get the opportunity to sample this as we were so busy out exploring the sights of San Francisco!!In summary a great hotel, in a lovely location with staff that will really go the extra mile to make everything perfect !! We will definitely be returning.

Do you make a fabulous staff?

At the Drisco the personal touch offered by the staff made us feel at home from the moment we walked through the door .A

We stayed at the Hotel Drisco for 4 nights in late June 2008 as part of a 2 week tour of New York, San Francisco &amp; Vegas. It was without doubt one of the finest hotels we've ever stayed at - it is located in a beautiful neighbourhood surrounded by amazing houses that would put Beverley Hills to shame !The hotel itself is a boutique style and this works wonderfully in it's favour - far too many chain hotels treat you as a number. At the Drisco the personal touch offered by the staff made us feel at home from the moment we walked through the door.A special mention must go to Bob, the concierge and general San Francisco expert, who greeted us like long lost friends and gave us a guided tour of the amenities of the hotel when we arrived. He was excellent in recommending restaurants, and also suggested suitable walks of the local area to ensure we got the very best out of our stay.The rooms were very nice and were very luxuriously furnished (we wanted to bring the extremely comfortable bed back to the UK with us!!)Location wise you are about a 10 minute walk from Fillmore street where there are lots of nice places to eat and drink as well as some unusual but interesting shops. A little bit further along is the California street cable car stop where you can easily get around the city (it's also cool hanging onto the side of the cable cars and surfing the streets of San Francisco !!)Back to the hotel.... There is a lovely sitting room where complimentary fresh tea and coffee is available throughout the day and night and offers a nice informal environment in which to chat to some of your fellow guests (hello to the Floridatravellers!)The hotel also offers a complimentary wine reception each evening - although sadly, we didn't get the opportunity to sample this as we were so busy out exploring the sights of San Francisco!!In summary a great hotel, in a lovely location with staff that will really go the extra mile to make everything perfect !! We will definitely be returning.

At the Drisco the personal touch offered by the <hl> staff made us feel at home from the moment we walked through the door <hl> .A

We stayed at the Hotel Drisco for 4 nights in late June 2008 as part of a 2 week tour of New York, San Francisco &amp; Vegas. It was without doubt one of the finest hotels we've ever stayed at - it is located in a beautiful neighbourhood surrounded by amazing houses that would put Beverley Hills to shame !The hotel itself is a boutique style and this works wonderfully in it's favour - far too many chain hotels treat you as a number. At the Drisco the personal touch offered by the <hl> staff made us feel at home from the moment we walked through the door <hl>.A special mention must go to Bob, the concierge and general San Francisco expert, who greeted us like long lost friends and gave us a guided tour of the amenities of the hotel when we arrived. He was excellent in recommending restaurants, and also suggested suitable walks of the local area to ensure we got the very best out of our stay.The rooms were very nice and were very luxuriously furnished (we wanted to bring the extremely comfortable bed back to the UK with us!!)Location wise you are about a 10 minute walk from Fillmore street where there are lots of nice places to eat and drink as well as some unusual but interesting shops. A little bit further along is the California street cable car stop where you can easily get around the city (it's also cool hanging onto the side of the cable cars and surfing the streets of San Francisco !!)Back to the hotel.... There is a lovely sitting room where complimentary fresh tea and coffee is available throughout the day and night and offers a nice informal environment in which to chat to some of your fellow guests (hello to the Floridatravellers!)The hotel also offers a complimentary wine reception each evening - although sadly, we didn't get the opportunity to sample this as we were so busy out exploring the sights of San Francisco!!In summary a great hotel, in a lovely location with staff that will really go the extra mile to make everything perfect !! We will definitely be returning.

We stayed at the Hotel Drisco for 4 nights in late June 2008 as part of a 2 week tour of New York, San Francisco &amp; Vegas. It was without doubt one of the finest hotels we've ever stayed at - it is located in a beautiful neighbourhood surrounded by amazing houses that would put Beverley Hills to shame ! The hotel itself is a boutique style and this works wonderfully in it's favour - far too many chain hotels treat you as a number. <hl> At the Drisco the personal touch offered by the staff made us feel at home from the moment we walked through the door .A <hl> special mention must go to Bob, the concierge and general San Francisco expert, who greeted us like long lost friends and gave us a guided tour of the amenities of the hotel when we arrived. He was excellent in recommending restaurants, and also suggested suitable walks of the local area to ensure we got the very best out of our stay. The rooms were very nice and were very luxuriously furnished (we wanted to bring the extremely comfortable bed back to the UK with us!!)Location wise you are about a 10 minute walk from Fillmore street where there are lots of nice places to eat and drink as well as some unusual but interesting shops. A little bit further along is the California street cable car stop where you can easily get around the city (it's also cool hanging onto the side of the cable cars and surfing the streets of San Francisco !!) Back to the hotel.... There is a lovely sitting room where complimentary fresh tea and coffee is available throughout the day and night and offers a nice informal environment in which to chat to some of your fellow guests (hello to the Floridatravellers!)The hotel also offers a complimentary wine reception each evening - although sadly, we didn't get the opportunity to sample this as we were so busy out exploring the sights of San Francisco!!In summary a great hotel, in a lovely location with staff that will really go the extra mile to make everything perfect !! We will definitely be returning.

tripadvisor_review_139

tripadvisor

wonderful views

question: Does this hotel have a good city view?, context: My stay at the Hotel Adagio provided me with the opportunity to experience the best of San Francisco. Within short walking distance to Union Square, excellent dining, shopping and theatre Hotel Adagio is a wonderful retreat. It's spacious rooms, wonderful views, hip decor and professional, friendly service make it hard to leave. The atmosphere at Cortez, Adagio's restaurant is fabulous and the food even better. I look forward to my next visit!

Does this hotel have a good city view?

It's spacious rooms, wonderful views , hip decor and professional, friendly service make it hard to leave.

My stay at the Hotel Adagio provided me with the opportunity to experience the best of San Francisco. Within short walking distance to Union Square, excellent dining, shopping and theatre Hotel Adagio is a wonderful retreat. It's spacious rooms, wonderful views, hip decor and professional, friendly service make it hard to leave. The atmosphere at Cortez, Adagio's restaurant is fabulous and the food even better. I look forward to my next visit!

It's spacious rooms, <hl> wonderful views <hl> , hip decor and professional, friendly service make it hard to leave.

My stay at the Hotel Adagio provided me with the opportunity to experience the best of San Francisco. Within short walking distance to Union Square, excellent dining, shopping and theatre Hotel Adagio is a wonderful retreat. It's spacious rooms, <hl> wonderful views <hl>, hip decor and professional, friendly service make it hard to leave. The atmosphere at Cortez, Adagio's restaurant is fabulous and the food even better. I look forward to my next visit!

My stay at the Hotel Adagio provided me with the opportunity to experience the best of San Francisco. Within short walking distance to Union Square, excellent dining, shopping and theatre Hotel Adagio is a wonderful retreat. <hl> It's spacious rooms, wonderful views , hip decor and professional, friendly service make it hard to leave. <hl> The atmosphere at Cortez, Adagio's restaurant is fabulous and the food even better. I look forward to my next visit!

tripadvisor_review_6494

tripadvisor

The staff at Marriott, as always very professional

question: How was the staff like?, context: Being a loyal marriott customer, I was disappointed with our visit. First the good; great bed/mattress; slept wonderfully every night! The concierge, simply excellent - offered a lot of great activities and great advice on dining. The not so good; fitness center was too crowded; 3 of 5 days I visited there were not enough machines and temperature very hot inside. This is a very busy hotel and can get quite loud. The lobby was like grand central station at times. Some of the &quot;guests&quot; were rude. The staff at Marriott, as always very professional. The week we visited there was a convention; perhaps that was the issue...? Picked up the room for about $100 per night due to expedia special...if I paid the standard $200-$250; I would have been very upset!

How was the staff like?

The staff at Marriott, as always very professional .

Being a loyal marriott customer, I was disappointed with our visit. First the good; great bed/mattress; slept wonderfully every night! The concierge, simply excellent - offered a lot of great activities and great advice on dining. The not so good; fitness center was too crowded; 3 of 5 days I visited there were not enough machines and temperature very hot inside. This is a very busy hotel and can get quite loud. The lobby was like grand central station at times. Some of the &quot;guests&quot; were rude. The staff at Marriott, as always very professional. The week we visited there was a convention; perhaps that was the issue...? Picked up the room for about $100 per night due to expedia special...if I paid the standard $200-$250; I would have been very upset!

<hl> The staff at Marriott, as always very professional <hl> .

Being a loyal marriott customer, I was disappointed with our visit. First the good; great bed/mattress; slept wonderfully every night! The concierge, simply excellent - offered a lot of great activities and great advice on dining. The not so good; fitness center was too crowded; 3 of 5 days I visited there were not enough machines and temperature very hot inside. This is a very busy hotel and can get quite loud. The lobby was like grand central station at times. Some of the &quot;guests&quot; were rude. <hl> The staff at Marriott, as always very professional <hl>. The week we visited there was a convention; perhaps that was the issue...? Picked up the room for about $100 per night due to expedia special...if I paid the standard $200-$250; I would have been very upset!

Being a loyal marriott customer, I was disappointed with our visit. First the good; great bed/mattress ; slept wonderfully every night! The concierge, simply excellent - offered a lot of great activities and great advice on dining. The not so good; fitness center was too crowded; 3 of 5 days I visited there were not enough machines and temperature very hot inside. This is a very busy hotel and can get quite loud. The lobby was like grand central station at times. Some of the &quot;guests&quot; were rude. <hl> The staff at Marriott, as always very professional . <hl> The week we visited there was a convention; perhaps that was the issue...? Picked up the room for about $100 per night due to expedia special...if I paid the standard $200-$250; I would have been very upset!

tripadvisor_review_14142

tripadvisor

The parking rate is ridiculously high

question: How is parking?, context: $40.00 a night; not the room - parking rate per night.Got a room with no view at the end of the hall way, nasty smell like very old, damp room. Front desk clark was not friendly, when raised concern about parking rate, he compared that with NYC parking. The parking rate is ridiculously high; $40 a night!!!!!!!!!!! Not a safe area - lots of strangers asked for changes while I was walking around the block. I Will never stay at this hotel again.

How is parking?

The parking rate is ridiculously high ; $40 a night!!!!!!!!!!!

$40.00 a night; not the room - parking rate per night.Got a room with no view at the end of the hall way, nasty smell like very old, damp room. Front desk clark was not friendly, when raised concern about parking rate, he compared that with NYC parking. The parking rate is ridiculously high; $40 a night!!!!!!!!!!! Not a safe area - lots of strangers asked for changes while I was walking around the block. I Will never stay at this hotel again.

<hl> The parking rate is ridiculously high <hl> ; $40 a night!!!!!!!!!!!

$40.00 a night; not the room - parking rate per night.Got a room with no view at the end of the hall way, nasty smell like very old, damp room. Front desk clark was not friendly, when raised concern about parking rate, he compared that with NYC parking. <hl> The parking rate is ridiculously high <hl>; $40 a night!!!!!!!!!!! Not a safe area - lots of strangers asked for changes while I was walking around the block. I Will never stay at this hotel again.

$40.00 a night; not the room - parking rate per night. Got a room with no view at the end of the hall way, nasty smell like very old, damp room. Front desk clark was not friendly, when raised concern about parking rate, he compared that with NYC parking. <hl> The parking rate is ridiculously high ; $40 a night!!!!!!!!!!! <hl> Not a safe area - lots of strangers asked for changes while I was walking around the block. I Will never stay at this hotel again.

tripadvisor_review_17529

tripadvisor

the Westin

question: How is the bed?, context: After much research we stayed at the Grand Hyatt for nine days, from April 6th. We picked this hotel based upon its location and because we had heard the Westin St. Francis (also in Union Square) was a bit run down.We booked a Regency club room.ROOM: We booked a room in the Regency club which are floors 32 and above. I requested a North facing room because these rooms have heavenly views of the San Francisco Bay, Alcatraz and Coit tower. We had booked three rooms, and no one received a North-facing room. On the second night we all obtained North facing rooms, however these were all on lower levels (i.e. floor 27 and lower). This wasn't a problem for us, as we still had Regency club access and were still high enough to have a lovely view. The rooms were average at best. Nothing that special, except that the beds were fantastic. Small TV in bathroom was a nice perk.REGENCY CLUB: If you have the extra $$$, by all means upgrade to the Regency club. There is breakfast every morning (i.e. croissants, bagels, cereal, TONS of fresh fruit, cheese, ham, juice, coffee etc) and a cocktail hour from 4-7 pm which includes hot appetizers, dips, sodas (wine/spirits $4.00/each). But the real reason to join the regency club is: the view fantastic overlooking Coit Tower, the Bay. Who wouldn't want to wake up to this every morning?! The Regency club is on the 32nd floor.LOCATION: You cannot beat the location of this hotel. This is reason enough to stay here.GYM: Not bad, but small. Three treadmills makes for a bit of a squeeze in the a.m. for a run.GRANDVIEWS RESTAURANT: Located on the the top floor (36) this restaurant had good food and great service. The views were excellent, similar to Regency club views except they also have views facing the West. Open for breakfast too.Skip the rest as it does not pertain to the Hotel per se:RESTAURANTS:Gary Danko: Booked two months in advance to get a table for four. Service was great but food wasn't as spectacular as one would expect. Postrio: Wolfgang Puck's restuarant. Fantastic food. Try to get there if you can.Alioto's: On Fisherman's wharf. Request a table with a view of the bay. Seafood is excellent despite that the place looks like a bit of a tourist trap.The Slanted Door: Please, if you love Vietnamese foods, please go here! The Imperial Rolls were amazing. Located in the Ferry Building. Nice views of the Bay Bridge. Very crowded, very noisy. Horizon's: (Saulsalito) lovely views of the Bay, great food. Please email me with questions.

How is the bed?

We picked this hotel based upon its location and because we had heard the Westin St. Francis (also in Union Square) was a bit run down.

After much research we stayed at the Grand Hyatt for nine days, from April 6th. We picked this hotel based upon its location and because we had heard the Westin St. Francis (also in Union Square) was a bit run down.We booked a Regency club room.ROOM: We booked a room in the Regency club which are floors 32 and above. I requested a North facing room because these rooms have heavenly views of the San Francisco Bay, Alcatraz and Coit tower. We had booked three rooms, and no one received a North-facing room. On the second night we all obtained North facing rooms, however these were all on lower levels (i.e. floor 27 and lower). This wasn't a problem for us, as we still had Regency club access and were still high enough to have a lovely view. The rooms were average at best. Nothing that special, except that the beds were fantastic. Small TV in bathroom was a nice perk.REGENCY CLUB: If you have the extra $$$, by all means upgrade to the Regency club. There is breakfast every morning (i.e. croissants, bagels, cereal, TONS of fresh fruit, cheese, ham, juice, coffee etc) and a cocktail hour from 4-7 pm which includes hot appetizers, dips, sodas (wine/spirits $4.00/each). But the real reason to join the regency club is: the view fantastic overlooking Coit Tower, the Bay. Who wouldn't want to wake up to this every morning?! The Regency club is on the 32nd floor.LOCATION: You cannot beat the location of this hotel. This is reason enough to stay here.GYM: Not bad, but small. Three treadmills makes for a bit of a squeeze in the a.m. for a run.GRANDVIEWS RESTAURANT: Located on the the top floor (36) this restaurant had good food and great service. The views were excellent, similar to Regency club views except they also have views facing the West. Open for breakfast too.Skip the rest as it does not pertain to the Hotel per se:RESTAURANTS:Gary Danko: Booked two months in advance to get a table for four. Service was great but food wasn't as spectacular as one would expect. Postrio: Wolfgang Puck's restuarant. Fantastic food. Try to get there if you can.Alioto's: On Fisherman's wharf. Request a table with a view of the bay. Seafood is excellent despite that the place looks like a bit of a tourist trap.The Slanted Door: Please, if you love Vietnamese foods, please go here! The Imperial Rolls were amazing. Located in the Ferry Building. Nice views of the Bay Bridge. Very crowded, very noisy. Horizon's: (Saulsalito) lovely views of the Bay, great food. Please email me with questions.

We picked this hotel based upon its location and because we had heard <hl> the Westin <hl> St. Francis (also in Union Square) was a bit run down.

After much research we stayed at the Grand Hyatt for nine days, from April 6th. We picked this hotel based upon its location and because we had heard <hl> the Westin <hl> St. Francis (also in Union Square) was a bit run down.We booked a Regency club room.ROOM: We booked a room in the Regency club which are floors 32 and above. I requested a North facing room because these rooms have heavenly views of the San Francisco Bay, Alcatraz and Coit tower. We had booked three rooms, and no one received a North-facing room. On the second night we all obtained North facing rooms, however these were all on lower levels (i.e. floor 27 and lower). This wasn't a problem for us, as we still had Regency club access and were still high enough to have a lovely view. The rooms were average at best. Nothing that special, except that the beds were fantastic. Small TV in bathroom was a nice perk.REGENCY CLUB: If you have the extra $$$, by all means upgrade to the Regency club. There is breakfast every morning (i.e. croissants, bagels, cereal, TONS of fresh fruit, cheese, ham, juice, coffee etc) and a cocktail hour from 4-7 pm which includes hot appetizers, dips, sodas (wine/spirits $4.00/each). But the real reason to join the regency club is: the view fantastic overlooking Coit Tower, the Bay. Who wouldn't want to wake up to this every morning?! The Regency club is on the 32nd floor.LOCATION: You cannot beat the location of this hotel. This is reason enough to stay here.GYM: Not bad, but small. Three treadmills makes for a bit of a squeeze in the a.m. for a run.GRANDVIEWS RESTAURANT: Located on the the top floor (36) this restaurant had good food and great service. The views were excellent, similar to Regency club views except they also have views facing the West. Open for breakfast too.Skip the rest as it does not pertain to the Hotel per se:RESTAURANTS:Gary Danko: Booked two months in advance to get a table for four. Service was great but food wasn't as spectacular as one would expect. Postrio: Wolfgang Puck's restuarant. Fantastic food. Try to get there if you can.Alioto's: On Fisherman's wharf. Request a table with a view of the bay. Seafood is excellent despite that the place looks like a bit of a tourist trap.The Slanted Door: Please, if you love Vietnamese foods, please go here! The Imperial Rolls were amazing. Located in the Ferry Building. Nice views of the Bay Bridge. Very crowded, very noisy. Horizon's: (Saulsalito) lovely views of the Bay, great food. Please email me with questions.

After much research we stayed at the Grand Hyatt for nine days, from April 6th. <hl> We picked this hotel based upon its location and because we had heard the Westin St. Francis (also in Union Square) was a bit run down. <hl> We booked a Regency club room. ROOM: We booked a room in the Regency club which are floors 32 and above. I requested a North facing room because these rooms have heavenly views of the San Francisco Bay, Alcatraz and Coit tower. We had booked three rooms, and no one received a North-facing room. On the second night we all obtained North facing rooms, however these were all on lower levels (i.e. floor 27 and lower). This wasn't a problem for us, as we still had Regency club access and were still high enough to have a lovely view. The rooms were average at best. Nothing that special, except that the beds were fantastic. Small TV in bathroom was a nice perk. REGENCY CLUB: If you have the extra $$$, by all means upgrade to the Regency club. There is breakfast every morning (i.e. croissants, bagels, cereal, TONS of fresh fruit, cheese, ham, juice, coffee etc) and a cocktail hour from 4-7 pm which includes hot appetizers, dips, sodas (wine/spirits $4.00/each). But the real reason to join the regency club is: the view fantastic overlooking Coit Tower, the Bay. Who wouldn't want to wake up to this every morning?! The Regency club is on the 32nd floor. LOCATION: You cannot beat the location of this hotel. This is reason enough to stay here. GYM: Not bad, but small. Three treadmills makes for a bit of a squeeze in the a.m. for a run. GRANDVIEWS RESTAURANT: Located on the the top floor (36) this restaurant had good food and great service. The views were excellent, similar to Regency club views except they also have views facing the West. Open for breakfast too. Skip the rest as it does not pertain to the Hotel per se:RESTAURANTS:Gary Danko: Booked two months in advance to get a table for four. Service was great but food wasn't as spectacular as one would expect. Postrio: Wolfgang Puck's restuarant. Fantastic food. Try to get there if you can. Alioto's: On Fisherman's wharf. Request a table with a view of the bay. Seafood is excellent despite that the place looks like a bit of a tourist trap. The Slanted Door: Please, if you love Vietnamese foods, please go here! The Imperial Rolls were amazing. Located in the Ferry Building. Nice views of the Bay Bridge. Very crowded, very noisy. Horizon's: (Saulsalito) lovely views of the Bay, great food. Please email me with questions.

tripadvisor_review_12256

tripadvisor

We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran

question: What do you think about the view?, context: My boyfriend and I stayed at the Nikko July 4 - July 8. The price on Expedia was a better deal than what the hotel's website was directly offering so I called Nikko and they matched it. Upon arriving we checked in and were immediately helped by the very friendly staff. No lines and it took only a few minutes.Our room was 1523 and yes the room was kind of small but we were never in the room so it didn't matter. The bed was VERY comfortable and the flat screen tv was an added bonus. We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran. The bathroom is on the old side but served it's purpose fine. The only issue we ever had is that they didn't clean our room one day. We even called twice during the day and asked them to come clean it and when we arrived back to our room at 11pm it still hadn't been cleaned. But other than that, no problems.The location is absolutely perfect. Very easy to get to the cable cars and shopping. Taxis are always lined up on the street between the Nikko and the Hilton. We had drinks at Farleys across from Starbucks and First Crush which is on OFarrell and Cyril. Very dark and romantic and very nice service. We sat at the bar and saw a couple get engaged behind us. We never made it to Anzu although we heard it was great. Starbucks every morning and there is always a line but it goes very fast. Check out was very easy b/c we had no problem with our bill and could just check out through the tv. Overall, great stay!

What do you think about the view?

We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran .

My boyfriend and I stayed at the Nikko July 4 - July 8. The price on Expedia was a better deal than what the hotel's website was directly offering so I called Nikko and they matched it. Upon arriving we checked in and were immediately helped by the very friendly staff. No lines and it took only a few minutes.Our room was 1523 and yes the room was kind of small but we were never in the room so it didn't matter. The bed was VERY comfortable and the flat screen tv was an added bonus. We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran. The bathroom is on the old side but served it's purpose fine. The only issue we ever had is that they didn't clean our room one day. We even called twice during the day and asked them to come clean it and when we arrived back to our room at 11pm it still hadn't been cleaned. But other than that, no problems.The location is absolutely perfect. Very easy to get to the cable cars and shopping. Taxis are always lined up on the street between the Nikko and the Hilton. We had drinks at Farleys across from Starbucks and First Crush which is on OFarrell and Cyril. Very dark and romantic and very nice service. We sat at the bar and saw a couple get engaged behind us. We never made it to Anzu although we heard it was great. Starbucks every morning and there is always a line but it goes very fast. Check out was very easy b/c we had no problem with our bill and could just check out through the tv. Overall, great stay!

<hl> We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran <hl> .

My boyfriend and I stayed at the Nikko July 4 - July 8. The price on Expedia was a better deal than what the hotel's website was directly offering so I called Nikko and they matched it. Upon arriving we checked in and were immediately helped by the very friendly staff. No lines and it took only a few minutes.Our room was 1523 and yes the room was kind of small but we were never in the room so it didn't matter. The bed was VERY comfortable and the flat screen tv was an added bonus. <hl> We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran <hl>. The bathroom is on the old side but served it's purpose fine. The only issue we ever had is that they didn't clean our room one day. We even called twice during the day and asked them to come clean it and when we arrived back to our room at 11pm it still hadn't been cleaned. But other than that, no problems.The location is absolutely perfect. Very easy to get to the cable cars and shopping. Taxis are always lined up on the street between the Nikko and the Hilton. We had drinks at Farleys across from Starbucks and First Crush which is on OFarrell and Cyril. Very dark and romantic and very nice service. We sat at the bar and saw a couple get engaged behind us. We never made it to Anzu although we heard it was great. Starbucks every morning and there is always a line but it goes very fast. Check out was very easy b/c we had no problem with our bill and could just check out through the tv. Overall, great stay!

My boyfriend and I stayed at the Nikko July 4 - July 8. The price on Expedia was a better deal than what the hotel's website was directly offering so I called Nikko and they matched it. Upon arriving we checked in and were immediately helped by the very friendly staff. No lines and it took only a few minutes. Our room was 1523 and yes the room was kind of small but we were never in the room so it didn't matter. The bed was VERY comfortable and the flat screen tv was an added bonus. <hl> We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran . <hl> The bathroom is on the old side but served it's purpose fine. The only issue we ever had is that they didn't clean our room one day. We even called twice during the day and asked them to come clean it and when we arrived back to our room at 11pm it still hadn't been cleaned. But other than that, no problems. The location is absolutely perfect. Very easy to get to the cable cars and shopping. Taxis are always lined up on the street between the Nikko and the Hilton. We had drinks at Farleys across from Starbucks and First Crush which is on OFarrell and Cyril. Very dark and romantic and very nice service. We sat at the bar and saw a couple get engaged behind us. We never made it to Anzu although we heard it was great. Starbucks every morning and there is always a line but it goes very fast. Check out was very easy b/c we had no problem with our bill and could just check out through the tv. Overall, great stay!

tripadvisor_review_6993

tripadvisor

view was perfect

question: What room has a lovely view?, context: I have to admit that the location and view was perfect. But the overall experience was not. We made two reservations with them. One for a friday and saturday check-in but found out that we could make it over on thursday so we called to extend our stay or to get an earlier stay. Not only did they price us double the price we orginally got but also did understand the connection of having already booked a room for the next two nights. So instead I called priceline and booked a room for a much lower price. I have to admit I rather deal with priceline than direct service with Hyatt. Which says alot about Hyatt's overall customer service. But the bummer or reason for this low review is that after we left on Sunday they charged two charges on a debt card that was only used for the bar. This debt card was not used to hold the rooms nor were they given to the front desk. We called to ask about the charges and they say they could not help us. Only the accounting department could help. We asked them how was it possible not to be able to tell us what the charges were for. The lady on the line say its because they we a high end hotel therefore other departments took care of such things. Told us the accounting department will call us. They did not after two days! Only to reverse the charges 3 days later without a call or notice. I think this has to be the worst customer service I ever recieved from a hotel Econolodge even has better service. They charge for everything! No free internet/no free business center/ 45 dollars per day for parking. For 150 dollars a night you would think at least the internet was free.

What room has a lovely view?

I have to admit that the location and view was perfect .

I have to admit that the location and view was perfect. But the overall experience was not. We made two reservations with them. One for a friday and saturday check-in but found out that we could make it over on thursday so we called to extend our stay or to get an earlier stay. Not only did they price us double the price we orginally got but also did understand the connection of having already booked a room for the next two nights. So instead I called priceline and booked a room for a much lower price. I have to admit I rather deal with priceline than direct service with Hyatt. Which says alot about Hyatt's overall customer service. But the bummer or reason for this low review is that after we left on Sunday they charged two charges on a debt card that was only used for the bar. This debt card was not used to hold the rooms nor were they given to the front desk. We called to ask about the charges and they say they could not help us. Only the accounting department could help. We asked them how was it possible not to be able to tell us what the charges were for. The lady on the line say its because they we a high end hotel therefore other departments took care of such things. Told us the accounting department will call us. They did not after two days! Only to reverse the charges 3 days later without a call or notice. I think this has to be the worst customer service I ever recieved from a hotel Econolodge even has better service. They charge for everything! No free internet/no free business center/ 45 dollars per day for parking. For 150 dollars a night you would think at least the internet was free.

I have to admit that the location and <hl> view was perfect <hl> .

I have to admit that the location and <hl> view was perfect <hl>. But the overall experience was not. We made two reservations with them. One for a friday and saturday check-in but found out that we could make it over on thursday so we called to extend our stay or to get an earlier stay. Not only did they price us double the price we orginally got but also did understand the connection of having already booked a room for the next two nights. So instead I called priceline and booked a room for a much lower price. I have to admit I rather deal with priceline than direct service with Hyatt. Which says alot about Hyatt's overall customer service. But the bummer or reason for this low review is that after we left on Sunday they charged two charges on a debt card that was only used for the bar. This debt card was not used to hold the rooms nor were they given to the front desk. We called to ask about the charges and they say they could not help us. Only the accounting department could help. We asked them how was it possible not to be able to tell us what the charges were for. The lady on the line say its because they we a high end hotel therefore other departments took care of such things. Told us the accounting department will call us. They did not after two days! Only to reverse the charges 3 days later without a call or notice. I think this has to be the worst customer service I ever recieved from a hotel Econolodge even has better service. They charge for everything! No free internet/no free business center/ 45 dollars per day for parking. For 150 dollars a night you would think at least the internet was free.

<hl> I have to admit that the location and view was perfect . <hl> But the overall experience was not. We made two reservations with them. One for a friday and saturday check-in but found out that we could make it over on thursday so we called to extend our stay or to get an earlier stay. Not only did they price us double the price we orginally got but also did understand the connection of having already booked a room for the next two nights. So instead I called priceline and booked a room for a much lower price. I have to admit I rather deal with priceline than direct service with Hyatt. Which says alot about Hyatt's overall customer service. But the bummer or reason for this low review is that after we left on Sunday they charged two charges on a debt card that was only used for the bar. This debt card was not used to hold the rooms nor were they given to the front desk. We called to ask about the charges and they say they could not help us. Only the accounting department could help. We asked them how was it possible not to be able to tell us what the charges were for. The lady on the line say its because they we a high end hotel therefore other departments took care of such things. Told us the accounting department will call us. They did not after two days! Only to reverse the charges 3 days later without a call or notice. I think this has to be the worst customer service I ever recieved from a hotel Econolodge even has better service. They charge for everything! No free internet/no free business center/ 45 dollars per day for parking. For 150 dollars a night you would think at least the internet was free.

tripadvisor_review_12109

tripadvisor

The bed was awful

question: How is the bed?, context: Used Priceline to find this hotel. The hotel stay was mostly filled with problems. The elevator kept getting stuck on the 7th floor. Had two key cards and only one would work. Was given new key cards every day. The bed was awful. Would have been better to sleep on the ground. Location is nice, but you have to be physically fit to hike up to this hotel. I would not recommend this hotel.

How is the bed?

The bed was awful .

Used Priceline to find this hotel. The hotel stay was mostly filled with problems. The elevator kept getting stuck on the 7th floor. Had two key cards and only one would work. Was given new key cards every day. The bed was awful. Would have been better to sleep on the ground. Location is nice, but you have to be physically fit to hike up to this hotel. I would not recommend this hotel.

<hl> The bed was awful <hl> .

Used Priceline to find this hotel. The hotel stay was mostly filled with problems. The elevator kept getting stuck on the 7th floor. Had two key cards and only one would work. Was given new key cards every day. <hl> The bed was awful <hl>. Would have been better to sleep on the ground. Location is nice, but you have to be physically fit to hike up to this hotel. I would not recommend this hotel.

Used Priceline to find this hotel. The hotel stay was mostly filled with problems. The elevator kept getting stuck on the 7th floor. Had two key cards and only one would work. Was given new key cards every day. <hl> The bed was awful . <hl> Would have been better to sleep on the ground. Location is nice, but you have to be physically fit to hike up to this hotel. I would not recommend this hotel.

tripadvisor_review_12575

tripadvisor

Huge bathroom

question: How is the bathroom?, context: I'm a local to the SF Bay area and have stayed here twice, both when family has come to visit and wanted to stay at a fancy hotel in the city proper. I've been in other upscale hotels (Mandarin Oriental, Pebble Beach, etc.) and I would say that this is on par with what you pay, although PB is overpriced - see that review separately. The staff was always gracious and accomodating and because we were staying there for my birthday, they were generous enough to upgrade us to a room in the Tower with a georgeous view. And, room service showed up not 30 minutes later with a complimentary bottle of sparkling wine and chocolate dipped strawberries - now that's class. There's not any other places I've stayed in that are that thoughtful. The Tower has great views and is a bit newer, but the original building has much more character. We stayed in a deluxe double in the original two years ago and it was truly charming. Huge bathroom and walkin closet, beautiful view with large vertical windows that open and you can sit on the ledge and look out. Stay here at least once and see if you like it. Oh, and the Tonga room is a bit cheesy and the bands decent, but very much like wedding bands, so don't expect too much. Drinks are strong, so worth a visit just to check it out. We thought the food was decent. It's a fun thing to do once, especially when the place is hopping.

How is the bathroom?

Huge bathroom and walkin closet, beautiful view with large vertical windows that open

I'm a local to the SF Bay area and have stayed here twice, both when family has come to visit and wanted to stay at a fancy hotel in the city proper. I've been in other upscale hotels (Mandarin Oriental, Pebble Beach, etc.) and I would say that this is on par with what you pay, although PB is overpriced - see that review separately. The staff was always gracious and accomodating and because we were staying there for my birthday, they were generous enough to upgrade us to a room in the Tower with a georgeous view. And, room service showed up not 30 minutes later with a complimentary bottle of sparkling wine and chocolate dipped strawberries - now that's class. There's not any other places I've stayed in that are that thoughtful. The Tower has great views and is a bit newer, but the original building has much more character. We stayed in a deluxe double in the original two years ago and it was truly charming. Huge bathroom and walkin closet, beautiful view with large vertical windows that open and you can sit on the ledge and look out. Stay here at least once and see if you like it. Oh, and the Tonga room is a bit cheesy and the bands decent, but very much like wedding bands, so don't expect too much. Drinks are strong, so worth a visit just to check it out. We thought the food was decent. It's a fun thing to do once, especially when the place is hopping.

<hl> Huge bathroom <hl> and walkin closet, beautiful view with large vertical windows that open

I'm a local to the SF Bay area and have stayed here twice, both when family has come to visit and wanted to stay at a fancy hotel in the city proper. I've been in other upscale hotels (Mandarin Oriental, Pebble Beach, etc.) and I would say that this is on par with what you pay, although PB is overpriced - see that review separately. The staff was always gracious and accomodating and because we were staying there for my birthday, they were generous enough to upgrade us to a room in the Tower with a georgeous view. And, room service showed up not 30 minutes later with a complimentary bottle of sparkling wine and chocolate dipped strawberries - now that's class. There's not any other places I've stayed in that are that thoughtful. The Tower has great views and is a bit newer, but the original building has much more character. We stayed in a deluxe double in the original two years ago and it was truly charming. <hl> Huge bathroom <hl> and walkin closet, beautiful view with large vertical windows that open and you can sit on the ledge and look out. Stay here at least once and see if you like it. Oh, and the Tonga room is a bit cheesy and the bands decent, but very much like wedding bands, so don't expect too much. Drinks are strong, so worth a visit just to check it out. We thought the food was decent. It's a fun thing to do once, especially when the place is hopping.

I'm a local to the SF Bay area and have stayed here twice, both when family has come to visit and wanted to stay at a fancy hotel in the city proper. I've been in other upscale hotels (Mandarin Oriental, Pebble Beach, etc.) and I would say that this is on par with what you pay, although PB is overpriced - see that review separately. The staff was always gracious and accomodating and because we were staying there for my birthday, they were generous enough to upgrade us to a room in the Tower with a georgeous view. And, room service showed up not 30 minutes later with a complimentary bottle of sparkling wine and chocolate dipped strawberries - now that's class. There's not any other places I've stayed in that are that thoughtful. The Tower has great views and is a bit newer, but the original building has much more character. We stayed in a deluxe double in the original two years ago and it was truly charming. <hl> Huge bathroom and walkin closet, beautiful view with large vertical windows that open <hl> and you can sit on the ledge and look out. Stay here at least once and see if you like it. Oh, and the Tonga room is a bit cheesy and the bands decent, but very much like wedding bands, so don't expect too much. Drinks are strong, so worth a visit just to check it out. We thought the food was decent. It's a fun thing to do once, especially when the place is hopping.

tripadvisor_review_3227

tripadvisor

I also enjoyed the heated pool

question: How is the pool?, context: We stayed here two nights - in town for a family wedding. So it was just a convenient location for us and I can't comment much on the neighborhood since I did not explore it. I do know there is a Starbucks within walking distance....and it wasn't too far from the hotel to downtown Union Square area (but not walkable in my opinion).I liked the hotel and the room was very nice and the beds were quite comfortable. Nice view of the city. We had driven up from San Diego so we had our car but when my husband saw the in-hotel parking garage charged $27 a day he opted to park on the street for part of our stay and at the $9 per day lot across the street for one stretch of time... That worked out fine for us. (Also, if you have a handicapped sticker on your car, you don't have to feed the meter during the week or so we were told.)I especially liked the Gym on the fourth floor, which had treadmills, stair steppers, recumbant and upright bikes, variety of weight machines and a TV, plus towels and water supplied. It was never crowded when I was there. I also enjoyed the heated pool (also on the fourth floor) which at mid day is in full sunlight so even though it was a bit chilly that day it was warm in the pool and lots of chaise lounges around and tables and chairs. I also liked the breakfast buffet. Mine was free because I am a Priority Club member.There are two floors, 12 and 13 which the elevator will not stop at unless you have a keycard for that floor. So I guess if you are extremely security conscious you could ask for a room on one of those floors. My brother and his wife were on 12 but they did not ask for any special room, they were actually kind of annoyed that they had to insert the key to get up to their floor. The front desk neglected to tell them. But there is a sign in the elevator to that effect.Nice bathroom, hair dryer, ironing board and iron in the closet. Enough hangers. A little low on surface/drawer space (three drawers in TV armoire and that was all). Lighting for applying makeup not very good, but they did have--in addition to the bathroom mirror--a pull out round mirror with a magnifying side that you could position different ways, plus the closet doors were floor to ceiling mirrors. (Well I was there for a wedding so these things were important to me!) Shower head had massage options.The staff was very friendly, all of them. There were several tour groups staying there, and lots of international guests. I heard German, Italian, Japanese and Scandinavian (not sure which) spoken around me). There were lots of brochures with tour information and pickup was right in front of the hotel. I would definitely consider staying there next visit, when I have more time to explore San Francisco.

How is the pool?

I also enjoyed the heated pool (also on the fourth floor) which at mid day is in full sunlight so even though it was a bit chilly that day it was warm in the pool and lots of chaise lounges around and tables and chairs.

We stayed here two nights - in town for a family wedding. So it was just a convenient location for us and I can't comment much on the neighborhood since I did not explore it. I do know there is a Starbucks within walking distance....and it wasn't too far from the hotel to downtown Union Square area (but not walkable in my opinion).I liked the hotel and the room was very nice and the beds were quite comfortable. Nice view of the city. We had driven up from San Diego so we had our car but when my husband saw the in-hotel parking garage charged $27 a day he opted to park on the street for part of our stay and at the $9 per day lot across the street for one stretch of time... That worked out fine for us. (Also, if you have a handicapped sticker on your car, you don't have to feed the meter during the week or so we were told.)I especially liked the Gym on the fourth floor, which had treadmills, stair steppers, recumbant and upright bikes, variety of weight machines and a TV, plus towels and water supplied. It was never crowded when I was there. I also enjoyed the heated pool (also on the fourth floor) which at mid day is in full sunlight so even though it was a bit chilly that day it was warm in the pool and lots of chaise lounges around and tables and chairs. I also liked the breakfast buffet. Mine was free because I am a Priority Club member.There are two floors, 12 and 13 which the elevator will not stop at unless you have a keycard for that floor. So I guess if you are extremely security conscious you could ask for a room on one of those floors. My brother and his wife were on 12 but they did not ask for any special room, they were actually kind of annoyed that they had to insert the key to get up to their floor. The front desk neglected to tell them. But there is a sign in the elevator to that effect.Nice bathroom, hair dryer, ironing board and iron in the closet. Enough hangers. A little low on surface/drawer space (three drawers in TV armoire and that was all). Lighting for applying makeup not very good, but they did have--in addition to the bathroom mirror--a pull out round mirror with a magnifying side that you could position different ways, plus the closet doors were floor to ceiling mirrors. (Well I was there for a wedding so these things were important to me!) Shower head had massage options.The staff was very friendly, all of them. There were several tour groups staying there, and lots of international guests. I heard German, Italian, Japanese and Scandinavian (not sure which) spoken around me). There were lots of brochures with tour information and pickup was right in front of the hotel. I would definitely consider staying there next visit, when I have more time to explore San Francisco.

<hl> I also enjoyed the heated pool <hl> (also on the fourth floor) which at mid day is in full sunlight so even though it was a bit chilly that day it was warm in the pool and lots of chaise lounges around and tables and chairs.

We stayed here two nights - in town for a family wedding. So it was just a convenient location for us and I can't comment much on the neighborhood since I did not explore it. I do know there is a Starbucks within walking distance....and it wasn't too far from the hotel to downtown Union Square area (but not walkable in my opinion).I liked the hotel and the room was very nice and the beds were quite comfortable. Nice view of the city. We had driven up from San Diego so we had our car but when my husband saw the in-hotel parking garage charged $27 a day he opted to park on the street for part of our stay and at the $9 per day lot across the street for one stretch of time... That worked out fine for us. (Also, if you have a handicapped sticker on your car, you don't have to feed the meter during the week or so we were told.)I especially liked the Gym on the fourth floor, which had treadmills, stair steppers, recumbant and upright bikes, variety of weight machines and a TV, plus towels and water supplied. It was never crowded when I was there. <hl> I also enjoyed the heated pool <hl> (also on the fourth floor) which at mid day is in full sunlight so even though it was a bit chilly that day it was warm in the pool and lots of chaise lounges around and tables and chairs. I also liked the breakfast buffet. Mine was free because I am a Priority Club member.There are two floors, 12 and 13 which the elevator will not stop at unless you have a keycard for that floor. So I guess if you are extremely security conscious you could ask for a room on one of those floors. My brother and his wife were on 12 but they did not ask for any special room, they were actually kind of annoyed that they had to insert the key to get up to their floor. The front desk neglected to tell them. But there is a sign in the elevator to that effect.Nice bathroom, hair dryer, ironing board and iron in the closet. Enough hangers. A little low on surface/drawer space (three drawers in TV armoire and that was all). Lighting for applying makeup not very good, but they did have--in addition to the bathroom mirror--a pull out round mirror with a magnifying side that you could position different ways, plus the closet doors were floor to ceiling mirrors. (Well I was there for a wedding so these things were important to me!) Shower head had massage options.The staff was very friendly, all of them. There were several tour groups staying there, and lots of international guests. I heard German, Italian, Japanese and Scandinavian (not sure which) spoken around me). There were lots of brochures with tour information and pickup was right in front of the hotel. I would definitely consider staying there next visit, when I have more time to explore San Francisco.

We stayed here two nights - in town for a family wedding. So it was just a convenient location for us and I can't comment much on the neighborhood since I did not explore it. I do know there is a Starbucks within walking distance....and it wasn't too far from the hotel to downtown Union Square area (but not walkable in my opinion).I liked the hotel and the room was very nice and the beds were quite comfortable. Nice view of the city. We had driven up from San Diego so we had our car but when my husband saw the in-hotel parking garage charged $27 a day he opted to park on the street for part of our stay and at the $9 per day lot across the street for one stretch of time... That worked out fine for us. (Also, if you have a handicapped sticker on your car, you don't have to feed the meter during the week or so we were told.)I especially liked the Gym on the fourth floor, which had treadmills, stair steppers, recumbant and upright bikes, variety of weight machines and a TV, plus towels and water supplied. It was never crowded when I was there. <hl> I also enjoyed the heated pool (also on the fourth floor) which at mid day is in full sunlight so even though it was a bit chilly that day it was warm in the pool and lots of chaise lounges around and tables and chairs. <hl> I also liked the breakfast buffet. Mine was free because I am a Priority Club member. There are two floors, 12 and 13 which the elevator will not stop at unless you have a keycard for that floor. So I guess if you are extremely security conscious you could ask for a room on one of those floors. My brother and his wife were on 12 but they did not ask for any special room, they were actually kind of annoyed that they had to insert the key to get up to their floor. The front desk neglected to tell them. But there is a sign in the elevator to that effect. Nice bathroom, hair dryer, ironing board and iron in the closet. Enough hangers. A little low on surface/drawer space (three drawers in TV armoire and that was all). Lighting for applying makeup not very good, but they did have--in addition to the bathroom mirror--a pull out round mirror with a magnifying side that you could position different ways, plus the closet doors were floor to ceiling mirrors. (Well I was there for a wedding so these things were important to me!) Shower head had massage options. The staff was very friendly, all of them. There were several tour groups staying there, and lots of international guests. I heard German, Italian, Japanese and Scandinavian (not sure which) spoken around me). There were lots of brochures with tour information and pickup was right in front of the hotel. I would definitely consider staying there next visit, when I have more time to explore San Francisco.

tripadvisor_review_17561

tripadvisor

daily newspapers and coffee and tea available all day

question: How is coffee made?, context: My husband and I recently had a very pleasant three night (Wed-Thurs-Fri) stay at the Andrews. Great location, just a few blocks west of Union Square. The front desk staff were very friendly and helpful; the main lobby is small but comfortable, with daily newspapers and coffee and tea available all day (and wine at night). I had read that the street traffic can be loud at night so I requested an upper-floor room; they accomodated us with a cozy Queen on the 7th floor. The room was, again, small but comfortable, and clean. Very comfy bed. Our bathroom was actually quite spacious with a great shower. Breakfast is available on each floor every morning and this was really convenient (and yummy-- fruit, muffins, croissants, coffe/tea/OJ). The only thing the room needed was a small table to eat at. The front desk has a great selection of DVDs you can borrow to play on your flat screen TV in the room, which was a nice option to consider when we arrived back in the room at night, exhausted after walking up and down all those hills all day. :)Finally, the attached restaurant, Fino, is really excellent and highly recommended-- we had a great dinner there our last night.I would definitely stay at the Andrews again, and certainly recommend it!

How is coffee made?

The front desk staff were very friendly and helpful; the main lobby is small but comfortable, with daily newspapers and coffee and tea available all day (and wine at night).

My husband and I recently had a very pleasant three night (Wed-Thurs-Fri) stay at the Andrews. Great location, just a few blocks west of Union Square. The front desk staff were very friendly and helpful; the main lobby is small but comfortable, with daily newspapers and coffee and tea available all day (and wine at night). I had read that the street traffic can be loud at night so I requested an upper-floor room; they accomodated us with a cozy Queen on the 7th floor. The room was, again, small but comfortable, and clean. Very comfy bed. Our bathroom was actually quite spacious with a great shower. Breakfast is available on each floor every morning and this was really convenient (and yummy-- fruit, muffins, croissants, coffe/tea/OJ). The only thing the room needed was a small table to eat at. The front desk has a great selection of DVDs you can borrow to play on your flat screen TV in the room, which was a nice option to consider when we arrived back in the room at night, exhausted after walking up and down all those hills all day. :)Finally, the attached restaurant, Fino, is really excellent and highly recommended-- we had a great dinner there our last night.I would definitely stay at the Andrews again, and certainly recommend it!

The front desk staff were very friendly and helpful; the main lobby is small but comfortable, with <hl> daily newspapers and coffee and tea available all day <hl> (and wine at night).

My husband and I recently had a very pleasant three night (Wed-Thurs-Fri) stay at the Andrews. Great location, just a few blocks west of Union Square. The front desk staff were very friendly and helpful; the main lobby is small but comfortable, with <hl> daily newspapers and coffee and tea available all day <hl> (and wine at night). I had read that the street traffic can be loud at night so I requested an upper-floor room; they accomodated us with a cozy Queen on the 7th floor. The room was, again, small but comfortable, and clean. Very comfy bed. Our bathroom was actually quite spacious with a great shower. Breakfast is available on each floor every morning and this was really convenient (and yummy-- fruit, muffins, croissants, coffe/tea/OJ). The only thing the room needed was a small table to eat at. The front desk has a great selection of DVDs you can borrow to play on your flat screen TV in the room, which was a nice option to consider when we arrived back in the room at night, exhausted after walking up and down all those hills all day. :)Finally, the attached restaurant, Fino, is really excellent and highly recommended-- we had a great dinner there our last night.I would definitely stay at the Andrews again, and certainly recommend it!

My husband and I recently had a very pleasant three night (Wed-Thurs-Fri) stay at the Andrews. Great location, just a few blocks west of Union Square. <hl> The front desk staff were very friendly and helpful; the main lobby is small but comfortable, with daily newspapers and coffee and tea available all day (and wine at night). <hl> I had read that the street traffic can be loud at night so I requested an upper-floor room; they accomodated us with a cozy Queen on the 7th floor. The room was, again, small but comfortable, and clean. Very comfy bed. Our bathroom was actually quite spacious with a great shower. Breakfast is available on each floor every morning and this was really convenient (and yummy-- fruit, muffins, croissants, coffe/tea/OJ). The only thing the room needed was a small table to eat at. The front desk has a great selection of DVDs you can borrow to play on your flat screen TV in the room, which was a nice option to consider when we arrived back in the room at night, exhausted after walking up and down all those hills all day. :) Finally, the attached restaurant, Fino, is really excellent and highly recommended-- we had a great dinner there our last night. I would definitely stay at the Andrews again, and certainly recommend it!

tripadvisor_review_10984

tripadvisor

wonderful hotel

question: Are the place wonderful?, context: What a wonderful hotel. My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again.

Are the place wonderful?

What a wonderful hotel .

What a wonderful hotel. My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again.

What a <hl> wonderful hotel <hl> .

What a <hl> wonderful hotel <hl>. My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again.

<hl> What a wonderful hotel . <hl> My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again.

tripadvisor_review_9095

tripadvisor

The Customer Service and attention to detail was outstanding

question: How was service?, context: We just arrived home from a four night stay at the Omni San Francisco to celebrate our Anniversary. The Customer Service and attention to detail was outstanding. They took care of our every need and far exceeded our expectations. We had such wonderful celebration and stay as we knew if we needed anything, they we be there for us. We felt so pampered, we almost hated to leave. When we inquired how to get around by car, cable car and even buses, where to mail letters, packages the Front Desk and Conceirge staff provided every detail. When we needed to send a package, they gave us a box, the tape and even shipped it for us. The had every amenity we could need and more. When we inquired as to where to eat or get a bottle of wine to celebrate, they gave us all the help we could possibly need. The Valets and Bell hops were on top of every thing, even when we just needed to find out where to stand to catch the cable car. The location of the hotel is wonderul to get around the city and see the sites, as you are in the middle of it all. The bed was heavenly and the room was quiet. We look forward to the next time we will be able to stay there.

How was service?

The Customer Service and attention to detail was outstanding .

We just arrived home from a four night stay at the Omni San Francisco to celebrate our Anniversary. The Customer Service and attention to detail was outstanding. They took care of our every need and far exceeded our expectations. We had such wonderful celebration and stay as we knew if we needed anything, they we be there for us. We felt so pampered, we almost hated to leave. When we inquired how to get around by car, cable car and even buses, where to mail letters, packages the Front Desk and Conceirge staff provided every detail. When we needed to send a package, they gave us a box, the tape and even shipped it for us. The had every amenity we could need and more. When we inquired as to where to eat or get a bottle of wine to celebrate, they gave us all the help we could possibly need. The Valets and Bell hops were on top of every thing, even when we just needed to find out where to stand to catch the cable car. The location of the hotel is wonderul to get around the city and see the sites, as you are in the middle of it all. The bed was heavenly and the room was quiet. We look forward to the next time we will be able to stay there.

<hl> The Customer Service and attention to detail was outstanding <hl> .

We just arrived home from a four night stay at the Omni San Francisco to celebrate our Anniversary. <hl> The Customer Service and attention to detail was outstanding <hl>. They took care of our every need and far exceeded our expectations. We had such wonderful celebration and stay as we knew if we needed anything, they we be there for us. We felt so pampered, we almost hated to leave. When we inquired how to get around by car, cable car and even buses, where to mail letters, packages the Front Desk and Conceirge staff provided every detail. When we needed to send a package, they gave us a box, the tape and even shipped it for us. The had every amenity we could need and more. When we inquired as to where to eat or get a bottle of wine to celebrate, they gave us all the help we could possibly need. The Valets and Bell hops were on top of every thing, even when we just needed to find out where to stand to catch the cable car. The location of the hotel is wonderul to get around the city and see the sites, as you are in the middle of it all. The bed was heavenly and the room was quiet. We look forward to the next time we will be able to stay there.

We just arrived home from a four night stay at the Omni San Francisco to celebrate our Anniversary. <hl> The Customer Service and attention to detail was outstanding . <hl> They took care of our every need and far exceeded our expectations. We had such wonderful celebration and stay as we knew if we needed anything, they we be there for us. We felt so pampered, we almost hated to leave. When we inquired how to get around by car, cable car and even buses, where to mail letters, packages the Front Desk and Conceirge staff provided every detail. When we needed to send a package, they gave us a box, the tape and even shipped it for us. The had every amenity we could need and more. When we inquired as to where to eat or get a bottle of wine to celebrate, they gave us all the help we could possibly need. The Valets and Bell hops were on top of every thing, even when we just needed to find out where to stand to catch the cable car. The location of the hotel is wonderul to get around the city and see the sites, as you are in the middle of it all. The bed was heavenly and the room was quiet. We look forward to the next time we will be able to stay there.

tripadvisor_review_390

tripadvisor

The shower head was stong and the water was nice and warm

question: Is the wine nice?, context: We stayed at this hotel the first week of August. We really enjoyed our stay here. The location is great. It is a short walk to Fisherman's Wharf, the F Line, Pier 39 etc but is far enough away away from the &quot;ticky tacky&quot; areas. The hotel was clean and decorated nicely. The rooms are a bit small, but not uncomfortably so. The linens and bed were comfortable. The shower head was stong and the water was nice and warm.On the first part of our stay, we were in a courtyard room. This made the room seem a bit larger by the way that it was set up. When we returned later in the week we were put in an outside room. It was noisier and even with the shutters closed the light from the Safeway sign kept the room pretty bright. I work night shift and am used to sleeping during the daylight, but for people who like it dark, that might be more difficult. The second room also smelled a bit musty (think mothballs) and we could never get it aired out. Only a mild inconvenience though.The am coffee/tea/biscotti is nice. It was a nice stop before heading out for a bigger breakfast. Only participated in the evening reception once. The wine was good, but the appetizers were gone. Lots of people take advantage of this time, it was always busy.We did eat at the hotel restaurant for one breakfast. The food was ok...and the service was just ok too. Nothing to write home about for the price. Next time I would probably go somewhere else.The front desk staff recommended &quot;Fior d'Italia&quot; for a dinner reservation. It was a 2 block walk and SO great!! It was a wonderful suggestion. We also enjoyed &quot;The Stinking Rose&quot; on another afternoon.The Tuscan Inn is a great hotel and we would return again.

Is the wine nice?

The shower head was stong and the water was nice and warm .On

We stayed at this hotel the first week of August. We really enjoyed our stay here. The location is great. It is a short walk to Fisherman's Wharf, the F Line, Pier 39 etc but is far enough away away from the &quot;ticky tacky&quot; areas. The hotel was clean and decorated nicely. The rooms are a bit small, but not uncomfortably so. The linens and bed were comfortable. The shower head was stong and the water was nice and warm.On the first part of our stay, we were in a courtyard room. This made the room seem a bit larger by the way that it was set up. When we returned later in the week we were put in an outside room. It was noisier and even with the shutters closed the light from the Safeway sign kept the room pretty bright. I work night shift and am used to sleeping during the daylight, but for people who like it dark, that might be more difficult. The second room also smelled a bit musty (think mothballs) and we could never get it aired out. Only a mild inconvenience though.The am coffee/tea/biscotti is nice. It was a nice stop before heading out for a bigger breakfast. Only participated in the evening reception once. The wine was good, but the appetizers were gone. Lots of people take advantage of this time, it was always busy.We did eat at the hotel restaurant for one breakfast. The food was ok...and the service was just ok too. Nothing to write home about for the price. Next time I would probably go somewhere else.The front desk staff recommended &quot;Fior d'Italia&quot; for a dinner reservation. It was a 2 block walk and SO great!! It was a wonderful suggestion. We also enjoyed &quot;The Stinking Rose&quot; on another afternoon.The Tuscan Inn is a great hotel and we would return again.

<hl> The shower head was stong and the water was nice and warm <hl> .On

We stayed at this hotel the first week of August. We really enjoyed our stay here. The location is great. It is a short walk to Fisherman's Wharf, the F Line, Pier 39 etc but is far enough away away from the &quot;ticky tacky&quot; areas. The hotel was clean and decorated nicely. The rooms are a bit small, but not uncomfortably so. The linens and bed were comfortable. <hl> The shower head was stong and the water was nice and warm <hl>.On the first part of our stay, we were in a courtyard room. This made the room seem a bit larger by the way that it was set up. When we returned later in the week we were put in an outside room. It was noisier and even with the shutters closed the light from the Safeway sign kept the room pretty bright. I work night shift and am used to sleeping during the daylight, but for people who like it dark, that might be more difficult. The second room also smelled a bit musty (think mothballs) and we could never get it aired out. Only a mild inconvenience though.The am coffee/tea/biscotti is nice. It was a nice stop before heading out for a bigger breakfast. Only participated in the evening reception once. The wine was good, but the appetizers were gone. Lots of people take advantage of this time, it was always busy.We did eat at the hotel restaurant for one breakfast. The food was ok...and the service was just ok too. Nothing to write home about for the price. Next time I would probably go somewhere else.The front desk staff recommended &quot;Fior d'Italia&quot; for a dinner reservation. It was a 2 block walk and SO great!! It was a wonderful suggestion. We also enjoyed &quot;The Stinking Rose&quot; on another afternoon.The Tuscan Inn is a great hotel and we would return again.

We stayed at this hotel the first week of August. We really enjoyed our stay here. The location is great. It is a short walk to Fisherman's Wharf, the F Line, Pier 39 etc but is far enough away away from the &quot;ticky tacky&quot; areas. The hotel was clean and decorated nicely. The rooms are a bit small, but not uncomfortably so. The linens and bed were comfortable. <hl> The shower head was stong and the water was nice and warm .On <hl> the first part of our stay, we were in a courtyard room. This made the room seem a bit larger by the way that it was set up. When we returned later in the week we were put in an outside room. It was noisier and even with the shutters closed the light from the Safeway sign kept the room pretty bright. I work night shift and am used to sleeping during the daylight, but for people who like it dark, that might be more difficult. The second room also smelled a bit musty (think mothballs) and we could never get it aired out. Only a mild inconvenience though. The am coffee/tea/biscotti is nice. It was a nice stop before heading out for a bigger breakfast. Only participated in the evening reception once. The wine was good, but the appetizers were gone. Lots of people take advantage of this time, it was always busy. We did eat at the hotel restaurant for one breakfast. The food was ok...and the service was just ok too. Nothing to write home about for the price. Next time I would probably go somewhere else. The front desk staff recommended &quot;Fior d'Italia&quot; for a dinner reservation. It was a 2 block walk and SO great!! It was a wonderful suggestion. We also enjoyed &quot;The Stinking Rose&quot; on another afternoon. The Tuscan Inn is a great hotel and we would return again.

tripadvisor_review_6054

tripadvisor

lovely

question: How's the hotel lobby?, context: I always dreamed about staying at the Fairmont, so I had high expectations. In reality the airport hotel we stayed at the night before we left SF impressed me more (and I expected less).I checked in and was told I have a room with a view of the buildings around me. I told the desk clerk that it was our wedding anniversary and she offered me an upgraded room - for an additional $60 or a less nice upgrade for $40. That really turned me off - I was already paying a ridiculous amount and if they have the room available why wouldn't they just upgrade me? Particularly since I'm a President's Club member at the Fairmont.Then she said she'd &quot;send something to my room&quot;. Nice touch, right? Nothing was ever sent - which is fine, but don't tease me.When I arrived in my room (actually a decent mini-suite) on the top floor of the old part of the hotel - there was was abosolutely no view - just decorations outside the window that prevented a view of the nearby buildings or the street.. The lobby is lovely, and the bartenders in the lobby bar were nice. The gym was crowded and nothing special. The Tonga Room restaurant was closed for a private party and we had a goof up with the Hertz counter in the hotel. Overall, nothing seemed to go quite right.We had a nice anniversary, but it would have been just as nice elsewhere.

How's the hotel lobby?

The lobby is lovely , and the bartenders in the lobby bar were nice.

I always dreamed about staying at the Fairmont, so I had high expectations. In reality the airport hotel we stayed at the night before we left SF impressed me more (and I expected less).I checked in and was told I have a room with a view of the buildings around me. I told the desk clerk that it was our wedding anniversary and she offered me an upgraded room - for an additional $60 or a less nice upgrade for $40. That really turned me off - I was already paying a ridiculous amount and if they have the room available why wouldn't they just upgrade me? Particularly since I'm a President's Club member at the Fairmont.Then she said she'd &quot;send something to my room&quot;. Nice touch, right? Nothing was ever sent - which is fine, but don't tease me.When I arrived in my room (actually a decent mini-suite) on the top floor of the old part of the hotel - there was was abosolutely no view - just decorations outside the window that prevented a view of the nearby buildings or the street.. The lobby is lovely, and the bartenders in the lobby bar were nice. The gym was crowded and nothing special. The Tonga Room restaurant was closed for a private party and we had a goof up with the Hertz counter in the hotel. Overall, nothing seemed to go quite right.We had a nice anniversary, but it would have been just as nice elsewhere.

The lobby is <hl> lovely <hl> , and the bartenders in the lobby bar were nice.

I always dreamed about staying at the Fairmont, so I had high expectations. In reality the airport hotel we stayed at the night before we left SF impressed me more (and I expected less).I checked in and was told I have a room with a view of the buildings around me. I told the desk clerk that it was our wedding anniversary and she offered me an upgraded room - for an additional $60 or a less nice upgrade for $40. That really turned me off - I was already paying a ridiculous amount and if they have the room available why wouldn't they just upgrade me? Particularly since I'm a President's Club member at the Fairmont.Then she said she'd &quot;send something to my room&quot;. Nice touch, right? Nothing was ever sent - which is fine, but don't tease me.When I arrived in my room (actually a decent mini-suite) on the top floor of the old part of the hotel - there was was abosolutely no view - just decorations outside the window that prevented a view of the nearby buildings or the street.. The lobby is <hl> lovely <hl>, and the bartenders in the lobby bar were nice. The gym was crowded and nothing special. The Tonga Room restaurant was closed for a private party and we had a goof up with the Hertz counter in the hotel. Overall, nothing seemed to go quite right.We had a nice anniversary, but it would have been just as nice elsewhere.

I always dreamed about staying at the Fairmont, so I had high expectations. In reality the airport hotel we stayed at the night before we left SF impressed me more (and I expected less).I checked in and was told I have a room with a view of the buildings around me. I told the desk clerk that it was our wedding anniversary and she offered me an upgraded room - for an additional $60 or a less nice upgrade for $40. That really turned me off - I was already paying a ridiculous amount and if they have the room available why wouldn't they just upgrade me? Particularly since I'm a President's Club member at the Fairmont. Then she said she'd &quot;send something to my room&quot;. Nice touch, right? Nothing was ever sent - which is fine, but don't tease me. When I arrived in my room (actually a decent mini-suite) on the top floor of the old part of the hotel - there was was abosolutely no view - just decorations outside the window that prevented a view of the nearby buildings or the street.. <hl> The lobby is lovely , and the bartenders in the lobby bar were nice. <hl> The gym was crowded and nothing special. The Tonga Room restaurant was closed for a private party and we had a goof up with the Hertz counter in the hotel. Overall, nothing seemed to go quite right. We had a nice anniversary, but it would have been just as nice elsewhere.

tripadvisor_review_3271

tripadvisor

The service was exceptional

question: How is the service?, context: We stayed at the Hotel Vitale for three nights for my husband's birthday. I noted the occasion when making the online reservation and we were greeted with a bottle of champagne, chocolate cake and a handwritten birthday note in our room when we arrived. The room offered a beautiful view of the bay bridge. The design of the hotel and rooms is clean, soft and modern with high quality furnishings, Fresh bath products, flat screen TV, etc. The service was exceptional. The location was excellent. One of the best hotel experiences we've ever had.

How is the service?

The service was exceptional .

We stayed at the Hotel Vitale for three nights for my husband's birthday. I noted the occasion when making the online reservation and we were greeted with a bottle of champagne, chocolate cake and a handwritten birthday note in our room when we arrived. The room offered a beautiful view of the bay bridge. The design of the hotel and rooms is clean, soft and modern with high quality furnishings, Fresh bath products, flat screen TV, etc. The service was exceptional. The location was excellent. One of the best hotel experiences we've ever had.

<hl> The service was exceptional <hl> .

We stayed at the Hotel Vitale for three nights for my husband's birthday. I noted the occasion when making the online reservation and we were greeted with a bottle of champagne, chocolate cake and a handwritten birthday note in our room when we arrived. The room offered a beautiful view of the bay bridge. The design of the hotel and rooms is clean, soft and modern with high quality furnishings, Fresh bath products, flat screen TV, etc. <hl> The service was exceptional <hl>. The location was excellent. One of the best hotel experiences we've ever had.

We stayed at the Hotel Vitale for three nights for my husband's birthday. I noted the occasion when making the online reservation and we were greeted with a bottle of champagne, chocolate cake and a handwritten birthday note in our room when we arrived. The room offered a beautiful view of the bay bridge. The design of the hotel and rooms is clean, soft and modern with high quality furnishings, Fresh bath products, flat screen TV, etc. <hl> The service was exceptional . <hl> The location was excellent. One of the best hotel experiences we've ever had.

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