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This hotel is overpriced and definitely not the most pleasant place to stay

question: What is your opinion of the hotel?, context: This hotel is overpriced and definitely not the most pleasant place to stay. The woman at the front desk could care less about welcoming you to the hotel or how comfortable your stay was. If you expect great service and pampering, this hotel should not be where you stay. The view from the Top of the Mark was spectacular. However, don't decide to drink a Mohito there. The mohitos we had there were absolutely disgusting at $10 a drink, quite possibly the worst drink I've ever had. (And they ran out of the Mohito drink ingredients!!!!!!!!) We were the last ones to drink a Mohito that night. Lucky us! As far as the rooms go, the bathrooms are quite beautiful but the rooms themselves are a bit small. I think to be treated wellllllllll at this hotel you need to show that you have lots and lots and lots and lots of money. Funny, if only they knew I was a doctor! I will not be staying at this place again.

What is your opinion of the hotel?

This hotel is overpriced and definitely not the most pleasant place to stay .

This hotel is overpriced and definitely not the most pleasant place to stay. The woman at the front desk could care less about welcoming you to the hotel or how comfortable your stay was. If you expect great service and pampering, this hotel should not be where you stay. The view from the Top of the Mark was spectacular. However, don't decide to drink a Mohito there. The mohitos we had there were absolutely disgusting at $10 a drink, quite possibly the worst drink I've ever had. (And they ran out of the Mohito drink ingredients!!!!!!!!) We were the last ones to drink a Mohito that night. Lucky us! As far as the rooms go, the bathrooms are quite beautiful but the rooms themselves are a bit small. I think to be treated wellllllllll at this hotel you need to show that you have lots and lots and lots and lots of money. Funny, if only they knew I was a doctor! I will not be staying at this place again.

<hl> This hotel is overpriced and definitely not the most pleasant place to stay <hl> .

<hl> This hotel is overpriced and definitely not the most pleasant place to stay <hl>. The woman at the front desk could care less about welcoming you to the hotel or how comfortable your stay was. If you expect great service and pampering, this hotel should not be where you stay. The view from the Top of the Mark was spectacular. However, don't decide to drink a Mohito there. The mohitos we had there were absolutely disgusting at $10 a drink, quite possibly the worst drink I've ever had. (And they ran out of the Mohito drink ingredients!!!!!!!!) We were the last ones to drink a Mohito that night. Lucky us! As far as the rooms go, the bathrooms are quite beautiful but the rooms themselves are a bit small. I think to be treated wellllllllll at this hotel you need to show that you have lots and lots and lots and lots of money. Funny, if only they knew I was a doctor! I will not be staying at this place again.

<hl> This hotel is overpriced and definitely not the most pleasant place to stay . <hl> The woman at the front desk could care less about welcoming you to the hotel or how comfortable your stay was. If you expect great service and pampering, this hotel should not be where you stay. The view from the Top of the Mark was spectacular. However, don't decide to drink a Mohito there. The mohitos we had there were absolutely disgusting at $10 a drink, quite possibly the worst drink I've ever had. (And they ran out of the Mohito drink ingredients!!!!!!!!) We were the last ones to drink a Mohito that night. Lucky us! As far as the rooms go, the bathrooms are quite beautiful but the rooms themselves are a bit small. I think to be treated wellllllllll at this hotel you need to show that you have lots and lots and lots and lots of money. Funny, if only they knew I was a doctor! I will not be staying at this place again.

tripadvisor_review_11368

tripadvisor

we had an excellent experience

question: Do you count us your favorite experience?, context: We stayed at the Omni for 4 days and we had an excellent experience. Room was fantastic as well as service. Great location, I would definetely recommend it!

Do you count us your favorite experience?

We stayed at the Omni for 4 days and we had an excellent experience .

We stayed at the Omni for 4 days and we had an excellent experience. Room was fantastic as well as service. Great location, I would definetely recommend it!

We stayed at the Omni for 4 days and <hl> we had an excellent experience <hl> .

We stayed at the Omni for 4 days and <hl> we had an excellent experience <hl>. Room was fantastic as well as service. Great location, I would definetely recommend it!

<hl> We stayed at the Omni for 4 days and we had an excellent experience . <hl> Room was fantastic as well as service. Great location, I would definetely recommend it!

tripadvisor_review_324

tripadvisor

The bathroom was very nice

question: How about bathroom?, context: Spent a Saturday night in one of the imperial club rooms, which are on the 22nd and 23rd floors. Our room had a great view of the Bay and Union Square. The room was clean and comfortable. The bathroom was very nice, with a tv in the mirror above the sink and a nice deep tub and separate shower. The imperial club rooms have access to a private lounge where they offer free continental breakfast and free wine and cheese in the afternoon. The lounge was staffed by very helpful and knowlegeable staff who gave us great suggestions on shopping and dining nearby. Overall, I had a very pleasant stay at the Nikko.

How about bathroom?

The bathroom was very nice , with a tv in the mirror above the sink and a nice deep tub and separate shower.

Spent a Saturday night in one of the imperial club rooms, which are on the 22nd and 23rd floors. Our room had a great view of the Bay and Union Square. The room was clean and comfortable. The bathroom was very nice, with a tv in the mirror above the sink and a nice deep tub and separate shower. The imperial club rooms have access to a private lounge where they offer free continental breakfast and free wine and cheese in the afternoon. The lounge was staffed by very helpful and knowlegeable staff who gave us great suggestions on shopping and dining nearby. Overall, I had a very pleasant stay at the Nikko.

<hl> The bathroom was very nice <hl> , with a tv in the mirror above the sink and a nice deep tub and separate shower.

Spent a Saturday night in one of the imperial club rooms, which are on the 22nd and 23rd floors. Our room had a great view of the Bay and Union Square. The room was clean and comfortable. <hl> The bathroom was very nice <hl>, with a tv in the mirror above the sink and a nice deep tub and separate shower. The imperial club rooms have access to a private lounge where they offer free continental breakfast and free wine and cheese in the afternoon. The lounge was staffed by very helpful and knowlegeable staff who gave us great suggestions on shopping and dining nearby. Overall, I had a very pleasant stay at the Nikko.

Spent a Saturday night in one of the imperial club rooms, which are on the 22nd and 23rd floors. Our room had a great view of the Bay and Union Square. The room was clean and comfortable. <hl> The bathroom was very nice , with a tv in the mirror above the sink and a nice deep tub and separate shower. <hl> The imperial club rooms have access to a private lounge where they offer free continental breakfast and free wine and cheese in the afternoon. The lounge was staffed by very helpful and knowlegeable staff who gave us great suggestions on shopping and dining nearby. Overall, I had a very pleasant stay at the Nikko.

tripadvisor_review_6946

tripadvisor

Location is fabulous - just between 1 and 5 blocks to the piers at Fisherman's Wharf

question: How was the neighborhood search?, context: Went for a long weekend in June (25th to 28th, 2009) for some shopping and sightseeing with friends. Three women sharing a room. All staff from the front desk to housekeeping were polite and pleasant - really made us feel welcome. Very clean rooms. Location is fabulous - just between 1 and 5 blocks to the piers at Fisherman's Wharf, both cable cars (Powell-Mason and Powell-Hyde) and Ghiradelli Square. Take the cable cars (either one) to Union Square for shopping. Take the Powell-Hyde cable car to Lombard Street and Chinatown. Very good breakfast - nice selection of food. The only drawback about the hotel is that the rooms do have internet but it is not wireless.

How was the neighborhood search?

Location is fabulous - just between 1 and 5 blocks to the piers at Fisherman's Wharf , both cable cars (Powell-Mason and Powell-Hyde) and Ghiradelli Square.

Went for a long weekend in June (25th to 28th, 2009) for some shopping and sightseeing with friends. Three women sharing a room. All staff from the front desk to housekeeping were polite and pleasant - really made us feel welcome. Very clean rooms. Location is fabulous - just between 1 and 5 blocks to the piers at Fisherman's Wharf, both cable cars (Powell-Mason and Powell-Hyde) and Ghiradelli Square. Take the cable cars (either one) to Union Square for shopping. Take the Powell-Hyde cable car to Lombard Street and Chinatown. Very good breakfast - nice selection of food. The only drawback about the hotel is that the rooms do have internet but it is not wireless.

<hl> Location is fabulous - just between 1 and 5 blocks to the piers at Fisherman's Wharf <hl> , both cable cars (Powell-Mason and Powell-Hyde) and Ghiradelli Square.

Went for a long weekend in June (25th to 28th, 2009) for some shopping and sightseeing with friends. Three women sharing a room. All staff from the front desk to housekeeping were polite and pleasant - really made us feel welcome. Very clean rooms. <hl> Location is fabulous - just between 1 and 5 blocks to the piers at Fisherman's Wharf <hl>, both cable cars (Powell-Mason and Powell-Hyde) and Ghiradelli Square. Take the cable cars (either one) to Union Square for shopping. Take the Powell-Hyde cable car to Lombard Street and Chinatown. Very good breakfast - nice selection of food. The only drawback about the hotel is that the rooms do have internet but it is not wireless.

Went for a long weekend in June (25th to 28th, 2009) for some shopping and sightseeing with friends. Three women sharing a room. All staff from the front desk to housekeeping were polite and pleasant - really made us feel welcome. Very clean rooms. <hl> Location is fabulous - just between 1 and 5 blocks to the piers at Fisherman's Wharf , both cable cars (Powell-Mason and Powell-Hyde) and Ghiradelli Square. <hl> Take the cable cars (either one) to Union Square for shopping. Take the Powell-Hyde cable car to Lombard Street and Chinatown. Very good breakfast - nice selection of food. The only drawback about the hotel is that the rooms do have internet but it is not wireless.

tripadvisor_review_6529

tripadvisor

The staff were helpful

question: How does the staff behave?, context: I thought this was an above average hotel in a fantastic location.Room: Modern, clean, very comfortable and quiet rooms. They are slightly small but this is typical for hotels I have stayed in in SF. The discreet in-room recycling bins were a nice touch.Hotel Facilities: Not much. There is a very small fitness room and 'business centre'. We didn't use the restaurant - there are excellent dinning options very near by. The staff were helpful. Location: Great location near Union Square and Chinatown. SF is a very easy city to explore - tip: buy a MUNI pass and use it hop on and off the regular busses and the cable cars, too!

How does the staff behave?

The staff were helpful .

I thought this was an above average hotel in a fantastic location.Room: Modern, clean, very comfortable and quiet rooms. They are slightly small but this is typical for hotels I have stayed in in SF. The discreet in-room recycling bins were a nice touch.Hotel Facilities: Not much. There is a very small fitness room and 'business centre'. We didn't use the restaurant - there are excellent dinning options very near by. The staff were helpful. Location: Great location near Union Square and Chinatown. SF is a very easy city to explore - tip: buy a MUNI pass and use it hop on and off the regular busses and the cable cars, too!

<hl> The staff were helpful <hl> .

I thought this was an above average hotel in a fantastic location.Room: Modern, clean, very comfortable and quiet rooms. They are slightly small but this is typical for hotels I have stayed in in SF. The discreet in-room recycling bins were a nice touch.Hotel Facilities: Not much. There is a very small fitness room and 'business centre'. We didn't use the restaurant - there are excellent dinning options very near by. <hl> The staff were helpful <hl>. Location: Great location near Union Square and Chinatown. SF is a very easy city to explore - tip: buy a MUNI pass and use it hop on and off the regular busses and the cable cars, too!

I thought this was an above average hotel in a fantastic location. Room: Modern, clean, very comfortable and quiet rooms. They are slightly small but this is typical for hotels I have stayed in in SF. The discreet in-room recycling bins were a nice touch. Hotel Facilities: Not much. There is a very small fitness room and 'business centre'. We didn't use the restaurant - there are excellent dinning options very near by. <hl> The staff were helpful . <hl> Location: Great location near Union Square and Chinatown. SF is a very easy city to explore - tip: buy a MUNI pass and use it hop on and off the regular busses and the cable cars, too!

tripadvisor_review_1957

tripadvisor

outstanding service

question: How good are the staff here?, context: We traveled there on the last week of July on our first trip to San Francisco and were extremely pleased. The hotel lacks some amenities; but they make up for it with outstanding service and location. Would definitely visit again.

How good are the staff here?

The hotel lacks some amenities; but they make up for it with outstanding service and location.

We traveled there on the last week of July on our first trip to San Francisco and were extremely pleased. The hotel lacks some amenities; but they make up for it with outstanding service and location. Would definitely visit again.

The hotel lacks some amenities; but they make up for it with <hl> outstanding service <hl> and location.

We traveled there on the last week of July on our first trip to San Francisco and were extremely pleased. The hotel lacks some amenities; but they make up for it with <hl> outstanding service <hl> and location. Would definitely visit again.

We traveled there on the last week of July on our first trip to San Francisco and were extremely pleased. <hl> The hotel lacks some amenities; but they make up for it with outstanding service and location. <hl> Would definitely visit again.

tripadvisor_review_278

tripadvisor

The lobby area was really pleasant and the free wine (or coffee) gets you talking to other guests

question: What about morning coffee in this hotel?, context: Our room was small by American standards but really comfortable, well appointed, and quiet. The location is ideal but the car park is really expensive, so if you are ending a trip here, take your hire car back after you have unloaded your luggage and get a taxi to the airport. You can walk or ride the buses in SF, its fun. The lobby area was really pleasant and the free wine (or coffee) gets you talking to other guests. Staff were pleasant and helpful. Don't pay full price there are lots of cheap deals.

What about morning coffee in this hotel?

The lobby area was really pleasant and the free wine (or coffee) gets you talking to other guests .

Our room was small by American standards but really comfortable, well appointed, and quiet. The location is ideal but the car park is really expensive, so if you are ending a trip here, take your hire car back after you have unloaded your luggage and get a taxi to the airport. You can walk or ride the buses in SF, its fun. The lobby area was really pleasant and the free wine (or coffee) gets you talking to other guests. Staff were pleasant and helpful. Don't pay full price there are lots of cheap deals.

<hl> The lobby area was really pleasant and the free wine (or coffee) gets you talking to other guests <hl> .

Our room was small by American standards but really comfortable, well appointed, and quiet. The location is ideal but the car park is really expensive, so if you are ending a trip here, take your hire car back after you have unloaded your luggage and get a taxi to the airport. You can walk or ride the buses in SF, its fun. <hl> The lobby area was really pleasant and the free wine (or coffee) gets you talking to other guests <hl>. Staff were pleasant and helpful. Don't pay full price there are lots of cheap deals.

Our room was small by American standards but really comfortable, well appointed, and quiet. The location is ideal but the car park is really expensive, so if you are ending a trip here, take your hire car back after you have unloaded your luggage and get a taxi to the airport. You can walk or ride the buses in SF, its fun. <hl> The lobby area was really pleasant and the free wine (or coffee) gets you talking to other guests . <hl> Staff were pleasant and helpful. Don't pay full price there are lots of cheap deals.

tripadvisor_review_5995

tripadvisor

This hotel was by far the worst hotel I have stayed in

question: What do you think about the hotel?, context: My husband and I stayed here on business December 12-15th. This hotel was by far the worst hotel I have stayed in. The rooms are very tiny and outdated. The beds are advertised as queen size but are quite small. At 2:30 am every morning we would here the trash pick up and loud beeping sounds. One of the two elevators was not available and the other was so slow that we had to hike up five flights of stairs. This area has a lot of bums and they are very aggresive. The only bright spot in the hotel was the friendly housekeeping personnel.

What do you think about the hotel?

This hotel was by far the worst hotel I have stayed in .

My husband and I stayed here on business December 12-15th. This hotel was by far the worst hotel I have stayed in. The rooms are very tiny and outdated. The beds are advertised as queen size but are quite small. At 2:30 am every morning we would here the trash pick up and loud beeping sounds. One of the two elevators was not available and the other was so slow that we had to hike up five flights of stairs. This area has a lot of bums and they are very aggresive. The only bright spot in the hotel was the friendly housekeeping personnel.

<hl> This hotel was by far the worst hotel I have stayed in <hl> .

My husband and I stayed here on business December 12-15th. <hl> This hotel was by far the worst hotel I have stayed in <hl>. The rooms are very tiny and outdated. The beds are advertised as queen size but are quite small. At 2:30 am every morning we would here the trash pick up and loud beeping sounds. One of the two elevators was not available and the other was so slow that we had to hike up five flights of stairs. This area has a lot of bums and they are very aggresive. The only bright spot in the hotel was the friendly housekeeping personnel.

My husband and I stayed here on business December 12-15th. <hl> This hotel was by far the worst hotel I have stayed in . <hl> The rooms are very tiny and outdated. The beds are advertised as queen size but are quite small. At 2:30 am every morning we would here the trash pick up and loud beeping sounds. One of the two elevators was not available and the other was so slow that we had to hike up five flights of stairs. This area has a lot of bums and they are very aggresive. The only bright spot in the hotel was the friendly housekeeping personnel.

tripadvisor_review_8216

tripadvisor

great location near the Wharf

question: How close is the wharf?, context: Used some of my Marriott &quot;points&quot; to stay here for a couple of nights ove rthe fourth of July. It's a great location near the Wharf. A great buffet breakfast is included in their package, making this a reasonably inexpensive stay. My only complaint is what I thought was an anomallymy last stay seems to be the &quot;norm&quot; and that is the Non-Smoking rooms smell of smoke. I had two rooms this time and one was insufferable. The other was marginal after leaving the window and door open. Last time I stayed here, I had the same problem......very convenient to The Wharf though.

How close is the wharf?

It's a great location near the Wharf .

Used some of my Marriott &quot;points&quot; to stay here for a couple of nights ove rthe fourth of July. It's a great location near the Wharf. A great buffet breakfast is included in their package, making this a reasonably inexpensive stay. My only complaint is what I thought was an anomallymy last stay seems to be the &quot;norm&quot; and that is the Non-Smoking rooms smell of smoke. I had two rooms this time and one was insufferable. The other was marginal after leaving the window and door open. Last time I stayed here, I had the same problem......very convenient to The Wharf though.

It's a <hl> great location near the Wharf <hl> .

Used some of my Marriott &quot;points&quot; to stay here for a couple of nights ove rthe fourth of July. It's a <hl> great location near the Wharf <hl>. A great buffet breakfast is included in their package, making this a reasonably inexpensive stay. My only complaint is what I thought was an anomallymy last stay seems to be the &quot;norm&quot; and that is the Non-Smoking rooms smell of smoke. I had two rooms this time and one was insufferable. The other was marginal after leaving the window and door open. Last time I stayed here, I had the same problem......very convenient to The Wharf though.

Used some of my Marriott &quot;points&quot; to stay here for a couple of nights ove rthe fourth of July. <hl> It's a great location near the Wharf . <hl> A great buffet breakfast is included in their package, making this a reasonably inexpensive stay. My only complaint is what I thought was an anomallymy last stay seems to be the &quot;norm&quot; and that is the Non-Smoking rooms smell of smoke. I had two rooms this time and one was insufferable. The other was marginal after leaving the window and door open. Last time I stayed here, I had the same problem......very convenient to The Wharf though.

tripadvisor_review_12080

tripadvisor

The bathroom was quite large with nice bath products

question: How is the bathroom?, context: I think the 2 biggest pluses for this hotel is the location and the fact that this is a nice hotel! After walking around San Francisco for 3 days I didn't find another hotel or location I preferred over the Orchard Garden Hotel. It just has that perfect balance of everything: nice clean tasteful boutique hotel that isn't too big nor too small, fantastic location that's close to transit (walkable from BART which was a huge plus for getting from and to the airport) and restaurants/cafes/bars that's not in an overly busy noisy area. I wouldn't have wanted to stay at any of the hotels within a block or 2 of Union Square. The only kind of traveler it wouldn't suit would be the kind that could only feel comfortable in a large chain hotel. One of the things we really appreciated was the free Wi-fi at our rooms. I think an earlier reviewer of this hotel suggested booking directly with the hotel to get better rooms. I think that reviewer may be correct. We booked about 2 1/2 months in advance through Expedia and we got the smallest room at possibly the worst location and we didn't pay any less than others. We checked in mid-afternoon so it wasn't like we got the last room available. Still, the room wasn't too small and we were happy because it was very clean and well-appointed. The bathroom was quite large with nice bath products. We were right beside the housekeeping room (anyone accessing the housekeeping room could be heard) and we had no view with little natural light but even still, it wasn't too bad at all - we didn't spend that much time in the room!As for the staff, they were great anytime we needed them. One night time concierge recommended a fantastic restaurant to us that was closeby: E &amp; O Trading Company. It was so good we went there twice! I recommend the lamb, the satay appetizer plate and the Russian River Pinot Noir! Reservations are recommended at least a few hours in advance if going on the weekend. Speaking of restaurants, we also ate at Trademark that was located on a lane way that was just north of Bush and west of Kearney (or was it east of Kearney?). That laneway had about 5 restaurants all in a row and it gets top marks for atmosphere. It reminded me of some dining experiences in France. Go there for pretty good food and fabulous atmosphere but then also go to E &amp; O for super tasty food. Another eatery that was good was across the street called Cafe de la Presse. It's good for brunch. For brunch, one of the daytime concierges recommended Sears and also a diner that started with &quot;L&quot; I can't remember but we went there and they were just touristy 50's American style diners which didn't suit us but I'm sure many people would like that type of place. A friend who lives outside San Francisco took us to the top of Macy's where The Cheesecake Company is located. It's a super busy restaurant with a vast menu. Even though it's in Macy's, it's open until late, accessible by a private elevator. We only had dessert there - cheesecake - so I can't comment on the food but the portions were large and it draws such a huge crowd it must be pretty good or it could be just another tourist attraction? The night time view off the terrace was the best part and I recommend it for the view.One tip if taking the Powell-Hyde cable car or any cable car for that matter. Don't try to get on at the first or last stop as there will be too many people queuing to hop on. You could wait over 40 minutes to get on as the conductor won't let too many people get on at once. Walk to the next stop where there will be much fewer people waiting. You'll get on right away! We were waiting at Powell and Market to get on where there were over 100 people forming a queue and we were told the wait would be about 45 minutes to get on. I discreetly asked the conductor if I could just walk to the next stop and he discreetly said yes. We did and got on right away!Oh another nice thing about the hotel...we left our luggage there after check out for an hour and when we retrieved our bags the doorman/porter told us the maid noticed I left my ipod on the dock in the room! I really appreciated their honesty. My husband would have been pretty upset with me if I had lost it!Anyway, my husband and I had a really great time in San Francisco (first visit for both of us). It's such a pretty city and even with the many tourists it attracts, it didn't feel too crowded or too busy. The Orchard Garden Hotel definitely added to our stay - who wants a bad hotel at a bad location? Go book it. You won't regret it!

How is the bathroom?

The bathroom was quite large with nice bath products .

I think the 2 biggest pluses for this hotel is the location and the fact that this is a nice hotel! After walking around San Francisco for 3 days I didn't find another hotel or location I preferred over the Orchard Garden Hotel. It just has that perfect balance of everything: nice clean tasteful boutique hotel that isn't too big nor too small, fantastic location that's close to transit (walkable from BART which was a huge plus for getting from and to the airport) and restaurants/cafes/bars that's not in an overly busy noisy area. I wouldn't have wanted to stay at any of the hotels within a block or 2 of Union Square. The only kind of traveler it wouldn't suit would be the kind that could only feel comfortable in a large chain hotel. One of the things we really appreciated was the free Wi-fi at our rooms. I think an earlier reviewer of this hotel suggested booking directly with the hotel to get better rooms. I think that reviewer may be correct. We booked about 2 1/2 months in advance through Expedia and we got the smallest room at possibly the worst location and we didn't pay any less than others. We checked in mid-afternoon so it wasn't like we got the last room available. Still, the room wasn't too small and we were happy because it was very clean and well-appointed. The bathroom was quite large with nice bath products. We were right beside the housekeeping room (anyone accessing the housekeeping room could be heard) and we had no view with little natural light but even still, it wasn't too bad at all - we didn't spend that much time in the room!As for the staff, they were great anytime we needed them. One night time concierge recommended a fantastic restaurant to us that was closeby: E &amp; O Trading Company. It was so good we went there twice! I recommend the lamb, the satay appetizer plate and the Russian River Pinot Noir! Reservations are recommended at least a few hours in advance if going on the weekend. Speaking of restaurants, we also ate at Trademark that was located on a lane way that was just north of Bush and west of Kearney (or was it east of Kearney?). That laneway had about 5 restaurants all in a row and it gets top marks for atmosphere. It reminded me of some dining experiences in France. Go there for pretty good food and fabulous atmosphere but then also go to E &amp; O for super tasty food. Another eatery that was good was across the street called Cafe de la Presse. It's good for brunch. For brunch, one of the daytime concierges recommended Sears and also a diner that started with &quot;L&quot; I can't remember but we went there and they were just touristy 50's American style diners which didn't suit us but I'm sure many people would like that type of place. A friend who lives outside San Francisco took us to the top of Macy's where The Cheesecake Company is located. It's a super busy restaurant with a vast menu. Even though it's in Macy's, it's open until late, accessible by a private elevator. We only had dessert there - cheesecake - so I can't comment on the food but the portions were large and it draws such a huge crowd it must be pretty good or it could be just another tourist attraction? The night time view off the terrace was the best part and I recommend it for the view.One tip if taking the Powell-Hyde cable car or any cable car for that matter. Don't try to get on at the first or last stop as there will be too many people queuing to hop on. You could wait over 40 minutes to get on as the conductor won't let too many people get on at once. Walk to the next stop where there will be much fewer people waiting. You'll get on right away! We were waiting at Powell and Market to get on where there were over 100 people forming a queue and we were told the wait would be about 45 minutes to get on. I discreetly asked the conductor if I could just walk to the next stop and he discreetly said yes. We did and got on right away!Oh another nice thing about the hotel...we left our luggage there after check out for an hour and when we retrieved our bags the doorman/porter told us the maid noticed I left my ipod on the dock in the room! I really appreciated their honesty. My husband would have been pretty upset with me if I had lost it!Anyway, my husband and I had a really great time in San Francisco (first visit for both of us). It's such a pretty city and even with the many tourists it attracts, it didn't feel too crowded or too busy. The Orchard Garden Hotel definitely added to our stay - who wants a bad hotel at a bad location? Go book it. You won't regret it!

<hl> The bathroom was quite large with nice bath products <hl> .

I think the 2 biggest pluses for this hotel is the location and the fact that this is a nice hotel! After walking around San Francisco for 3 days I didn't find another hotel or location I preferred over the Orchard Garden Hotel. It just has that perfect balance of everything: nice clean tasteful boutique hotel that isn't too big nor too small, fantastic location that's close to transit (walkable from BART which was a huge plus for getting from and to the airport) and restaurants/cafes/bars that's not in an overly busy noisy area. I wouldn't have wanted to stay at any of the hotels within a block or 2 of Union Square. The only kind of traveler it wouldn't suit would be the kind that could only feel comfortable in a large chain hotel. One of the things we really appreciated was the free Wi-fi at our rooms. I think an earlier reviewer of this hotel suggested booking directly with the hotel to get better rooms. I think that reviewer may be correct. We booked about 2 1/2 months in advance through Expedia and we got the smallest room at possibly the worst location and we didn't pay any less than others. We checked in mid-afternoon so it wasn't like we got the last room available. Still, the room wasn't too small and we were happy because it was very clean and well-appointed. <hl> The bathroom was quite large with nice bath products <hl>. We were right beside the housekeeping room (anyone accessing the housekeeping room could be heard) and we had no view with little natural light but even still, it wasn't too bad at all - we didn't spend that much time in the room!As for the staff, they were great anytime we needed them. One night time concierge recommended a fantastic restaurant to us that was closeby: E &amp; O Trading Company. It was so good we went there twice! I recommend the lamb, the satay appetizer plate and the Russian River Pinot Noir! Reservations are recommended at least a few hours in advance if going on the weekend. Speaking of restaurants, we also ate at Trademark that was located on a lane way that was just north of Bush and west of Kearney (or was it east of Kearney?). That laneway had about 5 restaurants all in a row and it gets top marks for atmosphere. It reminded me of some dining experiences in France. Go there for pretty good food and fabulous atmosphere but then also go to E &amp; O for super tasty food. Another eatery that was good was across the street called Cafe de la Presse. It's good for brunch. For brunch, one of the daytime concierges recommended Sears and also a diner that started with &quot;L&quot; I can't remember but we went there and they were just touristy 50's American style diners which didn't suit us but I'm sure many people would like that type of place. A friend who lives outside San Francisco took us to the top of Macy's where The Cheesecake Company is located. It's a super busy restaurant with a vast menu. Even though it's in Macy's, it's open until late, accessible by a private elevator. We only had dessert there - cheesecake - so I can't comment on the food but the portions were large and it draws such a huge crowd it must be pretty good or it could be just another tourist attraction? The night time view off the terrace was the best part and I recommend it for the view.One tip if taking the Powell-Hyde cable car or any cable car for that matter. Don't try to get on at the first or last stop as there will be too many people queuing to hop on. You could wait over 40 minutes to get on as the conductor won't let too many people get on at once. Walk to the next stop where there will be much fewer people waiting. You'll get on right away! We were waiting at Powell and Market to get on where there were over 100 people forming a queue and we were told the wait would be about 45 minutes to get on. I discreetly asked the conductor if I could just walk to the next stop and he discreetly said yes. We did and got on right away!Oh another nice thing about the hotel...we left our luggage there after check out for an hour and when we retrieved our bags the doorman/porter told us the maid noticed I left my ipod on the dock in the room! I really appreciated their honesty. My husband would have been pretty upset with me if I had lost it!Anyway, my husband and I had a really great time in San Francisco (first visit for both of us). It's such a pretty city and even with the many tourists it attracts, it didn't feel too crowded or too busy. The Orchard Garden Hotel definitely added to our stay - who wants a bad hotel at a bad location? Go book it. You won't regret it!

I think the 2 biggest pluses for this hotel is the location and the fact that this is a nice hotel! After walking around San Francisco for 3 days I didn't find another hotel or location I preferred over the Orchard Garden Hotel. It just has that perfect balance of everything: nice clean tasteful boutique hotel that isn't too big nor too small, fantastic location that's close to transit (walkable from BART which was a huge plus for getting from and to the airport) and restaurants/cafes/bars that's not in an overly busy noisy area. I wouldn't have wanted to stay at any of the hotels within a block or 2 of Union Square. The only kind of traveler it wouldn't suit would be the kind that could only feel comfortable in a large chain hotel. One of the things we really appreciated was the free Wi-fi at our rooms. I think an earlier reviewer of this hotel suggested booking directly with the hotel to get better rooms. I think that reviewer may be correct. We booked about 2 1/2 months in advance through Expedia and we got the smallest room at possibly the worst location and we didn't pay any less than others. We checked in mid-afternoon so it wasn't like we got the last room available. Still, the room wasn't too small and we were happy because it was very clean and well-appointed. <hl> The bathroom was quite large with nice bath products . <hl> We were right beside the housekeeping room (anyone accessing the housekeeping room could be heard) and we had no view with little natural light but even still, it wasn't too bad at all - we didn't spend that much time in the room!As for the staff, they were great anytime we needed them. One night time concierge recommended a fantastic restaurant to us that was closeby: E &amp; O Trading Company. It was so good we went there twice! I recommend the lamb, the satay appetizer plate and the Russian River Pinot Noir! Reservations are recommended at least a few hours in advance if going on the weekend. Speaking of restaurants, we also ate at Trademark that was located on a lane way that was just north of Bush and west of Kearney (or was it east of Kearney?). That laneway had about 5 restaurants all in a row and it gets top marks for atmosphere. It reminded me of some dining experiences in France. Go there for pretty good food and fabulous atmosphere but then also go to E &amp; O for super tasty food. Another eatery that was good was across the street called Cafe de la Presse. It's good for brunch. For brunch, one of the daytime concierges recommended Sears and also a diner that started with &quot;L&quot; I can't remember but we went there and they were just touristy 50's American style diners which didn't suit us but I'm sure many people would like that type of place. A friend who lives outside San Francisco took us to the top of Macy's where The Cheesecake Company is located. It's a super busy restaurant with a vast menu. Even though it's in Macy's, it's open until late, accessible by a private elevator. We only had dessert there - cheesecake - so I can't comment on the food but the portions were large and it draws such a huge crowd it must be pretty good or it could be just another tourist attraction? The night time view off the terrace was the best part and I recommend it for the view. One tip if taking the Powell-Hyde cable car or any cable car for that matter. Don't try to get on at the first or last stop as there will be too many people queuing to hop on. You could wait over 40 minutes to get on as the conductor won't let too many people get on at once. Walk to the next stop where there will be much fewer people waiting. You'll get on right away! We were waiting at Powell and Market to get on where there were over 100 people forming a queue and we were told the wait would be about 45 minutes to get on. I discreetly asked the conductor if I could just walk to the next stop and he discreetly said yes. We did and got on right away!Oh another nice thing about the hotel...we left our luggage there after check out for an hour and when we retrieved our bags the doorman/porter told us the maid noticed I left my ipod on the dock in the room! I really appreciated their honesty. My husband would have been pretty upset with me if I had lost it!Anyway, my husband and I had a really great time in San Francisco (first visit for both of us). It's such a pretty city and even with the many tourists it attracts, it didn't feel too crowded or too busy. The Orchard Garden Hotel definitely added to our stay - who wants a bad hotel at a bad location? Go book it. You won't regret it!

tripadvisor_review_1881

tripadvisor

The staff was extremely courteous, friendly, welcoming, and professional

question: How was the service of the staff member?, context: This is a great boutique hotel right near Market Street, Union Square, Chinatown, and Moscone Center! This was my first stay in San Francisco, and I needed to be close to the Moscone because I was presenting at Oracle OpenWorld this past September. The room was a bit small, but nicely appointed, cleaned daily, and kept spotless. The staff was extremely courteous, friendly, welcoming, and professional. Free Internet service was slightly spotty but overall solid. The nightly wine break in the lobby was a great way to meet fellow travellers and unwin(e)d at the end of the day. Once the new in-hotel restaurant goes in, this will be a world-class place to stay! I will stop back here the next time I'm visiting SFO to see what's new.

How was the service of the staff member?

The staff was extremely courteous, friendly, welcoming, and professional .

This is a great boutique hotel right near Market Street, Union Square, Chinatown, and Moscone Center! This was my first stay in San Francisco, and I needed to be close to the Moscone because I was presenting at Oracle OpenWorld this past September. The room was a bit small, but nicely appointed, cleaned daily, and kept spotless. The staff was extremely courteous, friendly, welcoming, and professional. Free Internet service was slightly spotty but overall solid. The nightly wine break in the lobby was a great way to meet fellow travellers and unwin(e)d at the end of the day. Once the new in-hotel restaurant goes in, this will be a world-class place to stay! I will stop back here the next time I'm visiting SFO to see what's new.

<hl> The staff was extremely courteous, friendly, welcoming, and professional <hl> .

This is a great boutique hotel right near Market Street, Union Square, Chinatown, and Moscone Center! This was my first stay in San Francisco, and I needed to be close to the Moscone because I was presenting at Oracle OpenWorld this past September. The room was a bit small, but nicely appointed, cleaned daily, and kept spotless. <hl> The staff was extremely courteous, friendly, welcoming, and professional <hl>. Free Internet service was slightly spotty but overall solid. The nightly wine break in the lobby was a great way to meet fellow travellers and unwin(e)d at the end of the day. Once the new in-hotel restaurant goes in, this will be a world-class place to stay! I will stop back here the next time I'm visiting SFO to see what's new.

This is a great boutique hotel right near Market Street, Union Square, Chinatown, and Moscone Center! This was my first stay in San Francisco, and I needed to be close to the Moscone because I was presenting at Oracle OpenWorld this past September. The room was a bit small, but nicely appointed, cleaned daily, and kept spotless. <hl> The staff was extremely courteous, friendly, welcoming, and professional . <hl> Free Internet service was slightly spotty but overall solid. The nightly wine break in the lobby was a great way to meet fellow travellers and unwin(e)d at the end of the day. Once the new in-hotel restaurant goes in, this will be a world-class place to stay! I will stop back here the next time I'm visiting SFO to see what's new.

tripadvisor_review_8138

tripadvisor

The service is friendly yet professional

question: What is your take on the service by the doctors in the city hospital?, context: There is not much to add to the previous glowing and detailed reviews. The service is friendly yet professional. Our room was immaculate and nicely decorated. The breakfasts and evening wine tastings (including cheeses, crackers, almonds, dried fruit and chocolate) as well as the hot cider and cookies were greatly appreciated. And the location was perfect. I have mixed emotions writing this review because I'd like to keep it my little secret but I think the word is out.

What is your take on the service by the doctors in the city hospital?

The service is friendly yet professional .

There is not much to add to the previous glowing and detailed reviews. The service is friendly yet professional. Our room was immaculate and nicely decorated. The breakfasts and evening wine tastings (including cheeses, crackers, almonds, dried fruit and chocolate) as well as the hot cider and cookies were greatly appreciated. And the location was perfect. I have mixed emotions writing this review because I'd like to keep it my little secret but I think the word is out.

<hl> The service is friendly yet professional <hl> .

There is not much to add to the previous glowing and detailed reviews. <hl> The service is friendly yet professional <hl>. Our room was immaculate and nicely decorated. The breakfasts and evening wine tastings (including cheeses, crackers, almonds, dried fruit and chocolate) as well as the hot cider and cookies were greatly appreciated. And the location was perfect. I have mixed emotions writing this review because I'd like to keep it my little secret but I think the word is out.

There is not much to add to the previous glowing and detailed reviews. <hl> The service is friendly yet professional . <hl> Our room was immaculate and nicely decorated. The breakfasts and evening wine tastings (including cheeses, crackers, almonds, dried fruit and chocolate) as well as the hot cider and cookies were greatly appreciated. And the location was perfect. I have mixed emotions writing this review because I'd like to keep it my little secret but I think the word is out.

tripadvisor_review_648

tripadvisor

breakfast and dining are pricey

question: How is the food?, context: My girlfriend and I visited the Grand Hyatt as part of our trip in Southern California and picked the hotel due to its wonderful location. It is within walking distance of Union Square and its shopping area, Chinatown and the cable cars.We did not use the parking services amounting to $ 43,-/night as the hotel itself is easily reachable by public transportation (BART from the airport, MUNI buses and the cable cars).Our room at the 18th floor had a great view of Union Square. The room was in good shape and came with a comfortable bed and good bathroom. However, the room was a little small. Despite being on the 18th floor, we heard some noise from Union Square and streets below. This noise was never disturbing.Had breakfast and dinner at the Grandviews restaurant once. The views of San Francisco are fantastic as the restaurant is located on the 36th floor. However, breakfast and dining are pricey. As an alternative, close to the hotel are a lot of other restaurants (less pricy). There are also several supermarkets close to the hotel for candy or bottled water.Staff was very friendly and helpful.Two negatives: The hotel is a big convention hotel and just the overall ambiance seems to be focussed on conventions and the hotel itself seems just a bit dated.Overall a great stay and I would stay there again.

How is the food?

However, breakfast and dining are pricey .

My girlfriend and I visited the Grand Hyatt as part of our trip in Southern California and picked the hotel due to its wonderful location. It is within walking distance of Union Square and its shopping area, Chinatown and the cable cars.We did not use the parking services amounting to $ 43,-/night as the hotel itself is easily reachable by public transportation (BART from the airport, MUNI buses and the cable cars).Our room at the 18th floor had a great view of Union Square. The room was in good shape and came with a comfortable bed and good bathroom. However, the room was a little small. Despite being on the 18th floor, we heard some noise from Union Square and streets below. This noise was never disturbing.Had breakfast and dinner at the Grandviews restaurant once. The views of San Francisco are fantastic as the restaurant is located on the 36th floor. However, breakfast and dining are pricey. As an alternative, close to the hotel are a lot of other restaurants (less pricy). There are also several supermarkets close to the hotel for candy or bottled water.Staff was very friendly and helpful.Two negatives: The hotel is a big convention hotel and just the overall ambiance seems to be focussed on conventions and the hotel itself seems just a bit dated.Overall a great stay and I would stay there again.

However, <hl> breakfast and dining are pricey <hl> .

My girlfriend and I visited the Grand Hyatt as part of our trip in Southern California and picked the hotel due to its wonderful location. It is within walking distance of Union Square and its shopping area, Chinatown and the cable cars.We did not use the parking services amounting to $ 43,-/night as the hotel itself is easily reachable by public transportation (BART from the airport, MUNI buses and the cable cars).Our room at the 18th floor had a great view of Union Square. The room was in good shape and came with a comfortable bed and good bathroom. However, the room was a little small. Despite being on the 18th floor, we heard some noise from Union Square and streets below. This noise was never disturbing.Had breakfast and dinner at the Grandviews restaurant once. The views of San Francisco are fantastic as the restaurant is located on the 36th floor. However, <hl> breakfast and dining are pricey <hl>. As an alternative, close to the hotel are a lot of other restaurants (less pricy). There are also several supermarkets close to the hotel for candy or bottled water.Staff was very friendly and helpful.Two negatives: The hotel is a big convention hotel and just the overall ambiance seems to be focussed on conventions and the hotel itself seems just a bit dated.Overall a great stay and I would stay there again.

My girlfriend and I visited the Grand Hyatt as part of our trip in Southern California and picked the hotel due to its wonderful location. It is within walking distance of Union Square and its shopping area, Chinatown and the cable cars. We did not use the parking services amounting to $ 43,-/night as the hotel itself is easily reachable by public transportation (BART from the airport, MUNI buses and the cable cars).Our room at the 18th floor had a great view of Union Square. The room was in good shape and came with a comfortable bed and good bathroom. However, the room was a little small. Despite being on the 18th floor, we heard some noise from Union Square and streets below. This noise was never disturbing. Had breakfast and dinner at the Grandviews restaurant once. The views of San Francisco are fantastic as the restaurant is located on the 36th floor. <hl> However, breakfast and dining are pricey . <hl> As an alternative, close to the hotel are a lot of other restaurants (less pricy). There are also several supermarkets close to the hotel for candy or bottled water. Staff was very friendly and helpful. Two negatives: The hotel is a big convention hotel and just the overall ambiance seems to be focussed on conventions and the hotel itself seems just a bit dated. Overall a great stay and I would stay there again.

tripadvisor_review_12222

tripadvisor

It is a wonderful, regal hotel with gorgeous views

question: What room has a lovely view?, context: Since I lived in San Francisco for over a decade, it took me until now to experience an overnight stay at the Fairmont. It is a wonderful, regal hotel with gorgeous views, beautiful rooms and a superb location. Turn your car over to the valet and don't give it another thought until your departure. Most destinations can be reached on foot, the cable car runs along side the hotel, and taxis abound. We have stayed in the newer section on the (I believe) 26th floor and also the older section on the 3rd floor. The older rooms are larger with beautiful moldings and high cielings. The local views are still observed from high in the air since the hotel is perched on the tip-top of Knob Hill but the views from the newer, smaller rooms are like those from the window of an airplane. The Tonga Room, within the bowels of the hotel, is not to be missed. It features fabulous tropical drinks, dancing and a &quot;hurricane bar&quot; attracting San Franciscan society as well as tourists from near and far.

What room has a lovely view?

It is a wonderful, regal hotel with gorgeous views , beautiful rooms and a superb location.

Since I lived in San Francisco for over a decade, it took me until now to experience an overnight stay at the Fairmont. It is a wonderful, regal hotel with gorgeous views, beautiful rooms and a superb location. Turn your car over to the valet and don't give it another thought until your departure. Most destinations can be reached on foot, the cable car runs along side the hotel, and taxis abound. We have stayed in the newer section on the (I believe) 26th floor and also the older section on the 3rd floor. The older rooms are larger with beautiful moldings and high cielings. The local views are still observed from high in the air since the hotel is perched on the tip-top of Knob Hill but the views from the newer, smaller rooms are like those from the window of an airplane. The Tonga Room, within the bowels of the hotel, is not to be missed. It features fabulous tropical drinks, dancing and a &quot;hurricane bar&quot; attracting San Franciscan society as well as tourists from near and far.

<hl> It is a wonderful, regal hotel with gorgeous views <hl> , beautiful rooms and a superb location.

Since I lived in San Francisco for over a decade, it took me until now to experience an overnight stay at the Fairmont. <hl> It is a wonderful, regal hotel with gorgeous views <hl>, beautiful rooms and a superb location. Turn your car over to the valet and don't give it another thought until your departure. Most destinations can be reached on foot, the cable car runs along side the hotel, and taxis abound. We have stayed in the newer section on the (I believe) 26th floor and also the older section on the 3rd floor. The older rooms are larger with beautiful moldings and high cielings. The local views are still observed from high in the air since the hotel is perched on the tip-top of Knob Hill but the views from the newer, smaller rooms are like those from the window of an airplane. The Tonga Room, within the bowels of the hotel, is not to be missed. It features fabulous tropical drinks, dancing and a &quot;hurricane bar&quot; attracting San Franciscan society as well as tourists from near and far.

Since I lived in San Francisco for over a decade, it took me until now to experience an overnight stay at the Fairmont. <hl> It is a wonderful, regal hotel with gorgeous views , beautiful rooms and a superb location. <hl> Turn your car over to the valet and don't give it another thought until your departure. Most destinations can be reached on foot, the cable car runs along side the hotel, and taxis abound. We have stayed in the newer section on the (I believe) 26th floor and also the older section on the 3rd floor. The older rooms are larger with beautiful moldings and high cielings. The local views are still observed from high in the air since the hotel is perched on the tip-top of Knob Hill but the views from the newer, smaller rooms are like those from the window of an airplane. The Tonga Room, within the bowels of the hotel, is not to be missed. It features fabulous tropical drinks, dancing and a &quot;hurricane bar&quot; attracting San Franciscan society as well as tourists from near and far.

tripadvisor_review_3261

tripadvisor

The front desk staff was very nice

question: What about the front desk?, context: My husband and I stayed here for a night in December when he had a business trip of SF. The front desk staff was very nice and upon hearing it was my birthday, they upgraded us to a corner room on one of the high floors, so we had a beautiful view and a larger room. The rooms are nice, clean and beds are comfortable. The bathroom was nice sized as well. The hotel itself is modern (kind of sterile feeling). It is close to Union Square and a couple blocks from Chinatown. If you are travelling with kids, I would recommend staying closer to Fishermans Wharf, but for adults visiting, this is a nice choice.

What about the front desk?

The front desk staff was very nice and upon hearing it was my birthday, they upgraded us to a corner room on one of the high floors, so we had a beautiful view and a larger room.

My husband and I stayed here for a night in December when he had a business trip of SF. The front desk staff was very nice and upon hearing it was my birthday, they upgraded us to a corner room on one of the high floors, so we had a beautiful view and a larger room. The rooms are nice, clean and beds are comfortable. The bathroom was nice sized as well. The hotel itself is modern (kind of sterile feeling). It is close to Union Square and a couple blocks from Chinatown. If you are travelling with kids, I would recommend staying closer to Fishermans Wharf, but for adults visiting, this is a nice choice.

<hl> The front desk staff was very nice <hl> and upon hearing it was my birthday, they upgraded us to a corner room on one of the high floors, so we had a beautiful view and a larger room.

My husband and I stayed here for a night in December when he had a business trip of SF. <hl> The front desk staff was very nice <hl> and upon hearing it was my birthday, they upgraded us to a corner room on one of the high floors, so we had a beautiful view and a larger room. The rooms are nice, clean and beds are comfortable. The bathroom was nice sized as well. The hotel itself is modern (kind of sterile feeling). It is close to Union Square and a couple blocks from Chinatown. If you are travelling with kids, I would recommend staying closer to Fishermans Wharf, but for adults visiting, this is a nice choice.

My husband and I stayed here for a night in December when he had a business trip of SF. <hl> The front desk staff was very nice and upon hearing it was my birthday, they upgraded us to a corner room on one of the high floors, so we had a beautiful view and a larger room. <hl> The rooms are nice, clean and beds are comfortable. The bathroom was nice sized as well. The hotel itself is modern (kind of sterile feeling). It is close to Union Square and a couple blocks from Chinatown. If you are travelling with kids, I would recommend staying closer to Fishermans Wharf, but for adults visiting, this is a nice choice.

tripadvisor_review_8934

tripadvisor

Service was absolutely exemplary

question: How is the quality of service?, context: If staying in the financial district of San Francisco, I cannot recommed Le Meridien enough. The rooms are all newly renovated, with tasteful furnishings. Service was absolutely exemplary. The in-room dining was excellent (I only ordered breakfast) although quite expensive. The room was reasonably priced for this part of SF, and if you appreciate fine service and attention to detail, this is your hotel.

How is the quality of service?

Service was absolutely exemplary .

If staying in the financial district of San Francisco, I cannot recommed Le Meridien enough. The rooms are all newly renovated, with tasteful furnishings. Service was absolutely exemplary. The in-room dining was excellent (I only ordered breakfast) although quite expensive. The room was reasonably priced for this part of SF, and if you appreciate fine service and attention to detail, this is your hotel.

<hl> Service was absolutely exemplary <hl> .

If staying in the financial district of San Francisco, I cannot recommed Le Meridien enough. The rooms are all newly renovated, with tasteful furnishings. <hl> Service was absolutely exemplary <hl>. The in-room dining was excellent (I only ordered breakfast) although quite expensive. The room was reasonably priced for this part of SF, and if you appreciate fine service and attention to detail, this is your hotel.

If staying in the financial district of San Francisco, I cannot recommed Le Meridien enough. The rooms are all newly renovated, with tasteful furnishings. <hl> Service was absolutely exemplary . <hl> The in-room dining was excellent (I only ordered breakfast) although quite expensive. The room was reasonably priced for this part of SF, and if you appreciate fine service and attention to detail, this is your hotel.

tripadvisor_review_2386

tripadvisor

The bar was a great place for a complimentary glass of wine

question: How is the bar?, context: Needed a hotel for one night before a seminar at the Fairmont. Hotel Rex was closeby and price was reasonable. Was very glad this was my choice. Loved the ambiance and the wonderful staff. The bar was a great place for a complimentary glass of wine, and then another glass of wine and a small plate later as I checked email courtesy of the free wireless throughout the hotel. Fabulous location - easy walk to Union Square and Westfield (hello Nordy's!).Room was exceptionally clean and nicely furnished. Small, though, by American standards. If you are used to American hotel rooms you might feel cramped here for a long stay with two in a room. Overall I was very pleased that I selected the Rex for my 24 hours in San Francisco.

How is the bar?

The bar was a great place for a complimentary glass of wine , and then another glass of wine and a small plate later as I checked email courtesy of the free wireless throughout the hotel.

Needed a hotel for one night before a seminar at the Fairmont. Hotel Rex was closeby and price was reasonable. Was very glad this was my choice. Loved the ambiance and the wonderful staff. The bar was a great place for a complimentary glass of wine, and then another glass of wine and a small plate later as I checked email courtesy of the free wireless throughout the hotel. Fabulous location - easy walk to Union Square and Westfield (hello Nordy's!).Room was exceptionally clean and nicely furnished. Small, though, by American standards. If you are used to American hotel rooms you might feel cramped here for a long stay with two in a room. Overall I was very pleased that I selected the Rex for my 24 hours in San Francisco.

<hl> The bar was a great place for a complimentary glass of wine <hl> , and then another glass of wine and a small plate later as I checked email courtesy of the free wireless throughout the hotel.

Needed a hotel for one night before a seminar at the Fairmont. Hotel Rex was closeby and price was reasonable. Was very glad this was my choice. Loved the ambiance and the wonderful staff. <hl> The bar was a great place for a complimentary glass of wine <hl>, and then another glass of wine and a small plate later as I checked email courtesy of the free wireless throughout the hotel. Fabulous location - easy walk to Union Square and Westfield (hello Nordy's!).Room was exceptionally clean and nicely furnished. Small, though, by American standards. If you are used to American hotel rooms you might feel cramped here for a long stay with two in a room. Overall I was very pleased that I selected the Rex for my 24 hours in San Francisco.

Needed a hotel for one night before a seminar at the Fairmont. Hotel Rex was closeby and price was reasonable. Was very glad this was my choice. Loved the ambiance and the wonderful staff. <hl> The bar was a great place for a complimentary glass of wine , and then another glass of wine and a small plate later as I checked email courtesy of the free wireless throughout the hotel. <hl> Fabulous location - easy walk to Union Square and Westfield (hello Nordy's!).Room was exceptionally clean and nicely furnished. Small, though, by American standards. If you are used to American hotel rooms you might feel cramped here for a long stay with two in a room. Overall I was very pleased that I selected the Rex for my 24 hours in San Francisco.

tripadvisor_review_2545

tripadvisor

check-in we asked if we needed reservations for the Redwood Room

question: Where is the check in?, context: This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend. Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best &quot;touristy&quot; spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong! When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. Upon check-in we asked if we needed reservations for the Redwood Room. The girl gave us some &quot;preferred customer&quot; cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a &quot;hip&quot; bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE. Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the &quot;do not disturb&quot; sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the &quot;do not disturb&quot; sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her &quot;we are still here&quot; and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind. Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip.

Where is the check in?

Upon check-in we asked if we needed reservations for the Redwood Room .

This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend. Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best &quot;touristy&quot; spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong! When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. Upon check-in we asked if we needed reservations for the Redwood Room. The girl gave us some &quot;preferred customer&quot; cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a &quot;hip&quot; bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE. Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the &quot;do not disturb&quot; sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the &quot;do not disturb&quot; sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her &quot;we are still here&quot; and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind. Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip.

Upon <hl> check-in we asked if we needed reservations for the Redwood Room <hl> .

This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend. Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best &quot;touristy&quot; spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong! When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. Upon <hl> check-in we asked if we needed reservations for the Redwood Room <hl>. The girl gave us some &quot;preferred customer&quot; cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a &quot;hip&quot; bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE. Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the &quot;do not disturb&quot; sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the &quot;do not disturb&quot; sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her &quot;we are still here&quot; and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind. Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip.

This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend. Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best &quot;touristy&quot; spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong! When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. <hl> Upon check-in we asked if we needed reservations for the Redwood Room . <hl> The girl gave us some &quot;preferred customer&quot; cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a &quot;hip&quot; bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE. Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the &quot;do not disturb&quot; sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the &quot;do not disturb&quot; sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her &quot;we are still here&quot; and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind. Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip.

tripadvisor_review_13692

tripadvisor

the location of the hotel and the general ambience made it an excellent place to stay

question: Where is our bedroom?, context: The rooms were small, but the location of the hotel and the general ambience made it an excellent place to stay. I would certainly recommend it as a place to stay in San Francisco.

Where is our bedroom?

The rooms were small, but the location of the hotel and the general ambience made it an excellent place to stay .

The rooms were small, but the location of the hotel and the general ambience made it an excellent place to stay. I would certainly recommend it as a place to stay in San Francisco.

The rooms were small, but <hl> the location of the hotel and the general ambience made it an excellent place to stay <hl> .

The rooms were small, but <hl> the location of the hotel and the general ambience made it an excellent place to stay <hl>. I would certainly recommend it as a place to stay in San Francisco.

<hl> The rooms were small, but the location of the hotel and the general ambience made it an excellent place to stay . <hl> I would certainly recommend it as a place to stay in San Francisco.

tripadvisor_review_7821

tripadvisor

had wonderful views

question: Does this hotel have a good city view?, context: We were lucky enough to stay at this wonderful hotel for 4 nights. The location was ideal for us as we used the cable cars to get around, although we had to walk to Fisherman's Wharf and back twice as the long waits between cars meant that the queues were just too long. The walk took less than half an hour so it was no real issue. We much preferred the quiet location on Nob Hill to either Union Square or Fisherman's Wharf. As previous reviewers have stated, the lobby is absolutely beautiful. The restaurant is also stunning and breakfast each morning was a relaxing way to start the day. The food selections were very good and service was excellent. We visited the Tonga Room, just to have a quick drink and ended up with a $70 bill because of the entertainment charge - a very expensive way to spend 20 minutes! Not to be repeated.We found all the staff to be helpful and friendly. We also greatly enjoyed seeing all the old photos on the walls - a reminder of the Fairmont's historical past. The photos of the Fairmont standing alone amidst the desolation of the earthquake were especially moving.We had booked 2 interior rooms, but on arrival agreed to share a room on the first night as the hotel had overbooked. We shared an exterior room which was huge and we were then upgraded to the tower for the following 3 nights where we had wonderful views right across the bay. Furnishings were of a similar high quality in both rooms.We loved the Fairmont and would highly recommend the hotel.

Does this hotel have a good city view?

We shared an exterior room which was huge and we were then upgraded to the tower for the following 3 nights where we had wonderful views right across the bay.

We were lucky enough to stay at this wonderful hotel for 4 nights. The location was ideal for us as we used the cable cars to get around, although we had to walk to Fisherman's Wharf and back twice as the long waits between cars meant that the queues were just too long. The walk took less than half an hour so it was no real issue. We much preferred the quiet location on Nob Hill to either Union Square or Fisherman's Wharf. As previous reviewers have stated, the lobby is absolutely beautiful. The restaurant is also stunning and breakfast each morning was a relaxing way to start the day. The food selections were very good and service was excellent. We visited the Tonga Room, just to have a quick drink and ended up with a $70 bill because of the entertainment charge - a very expensive way to spend 20 minutes! Not to be repeated.We found all the staff to be helpful and friendly. We also greatly enjoyed seeing all the old photos on the walls - a reminder of the Fairmont's historical past. The photos of the Fairmont standing alone amidst the desolation of the earthquake were especially moving.We had booked 2 interior rooms, but on arrival agreed to share a room on the first night as the hotel had overbooked. We shared an exterior room which was huge and we were then upgraded to the tower for the following 3 nights where we had wonderful views right across the bay. Furnishings were of a similar high quality in both rooms.We loved the Fairmont and would highly recommend the hotel.

We shared an exterior room which was huge and we were then upgraded to the tower for the following 3 nights where we <hl> had wonderful views <hl> right across the bay.

We were lucky enough to stay at this wonderful hotel for 4 nights. The location was ideal for us as we used the cable cars to get around, although we had to walk to Fisherman's Wharf and back twice as the long waits between cars meant that the queues were just too long. The walk took less than half an hour so it was no real issue. We much preferred the quiet location on Nob Hill to either Union Square or Fisherman's Wharf. As previous reviewers have stated, the lobby is absolutely beautiful. The restaurant is also stunning and breakfast each morning was a relaxing way to start the day. The food selections were very good and service was excellent. We visited the Tonga Room, just to have a quick drink and ended up with a $70 bill because of the entertainment charge - a very expensive way to spend 20 minutes! Not to be repeated.We found all the staff to be helpful and friendly. We also greatly enjoyed seeing all the old photos on the walls - a reminder of the Fairmont's historical past. The photos of the Fairmont standing alone amidst the desolation of the earthquake were especially moving.We had booked 2 interior rooms, but on arrival agreed to share a room on the first night as the hotel had overbooked. We shared an exterior room which was huge and we were then upgraded to the tower for the following 3 nights where we <hl> had wonderful views <hl> right across the bay. Furnishings were of a similar high quality in both rooms.We loved the Fairmont and would highly recommend the hotel.

We were lucky enough to stay at this wonderful hotel for 4 nights. The location was ideal for us as we used the cable cars to get around, although we had to walk to Fisherman's Wharf and back twice as the long waits between cars meant that the queues were just too long. The walk took less than half an hour so it was no real issue. We much preferred the quiet location on Nob Hill to either Union Square or Fisherman's Wharf. As previous reviewers have stated, the lobby is absolutely beautiful. The restaurant is also stunning and breakfast each morning was a relaxing way to start the day. The food selections were very good and service was excellent. We visited the Tonga Room, just to have a quick drink and ended up with a $70 bill because of the entertainment charge - a very expensive way to spend 20 minutes! Not to be repeated. We found all the staff to be helpful and friendly. We also greatly enjoyed seeing all the old photos on the walls - a reminder of the Fairmont's historical past. The photos of the Fairmont standing alone amidst the desolation of the earthquake were especially moving. We had booked 2 interior rooms, but on arrival agreed to share a room on the first night as the hotel had overbooked. <hl> We shared an exterior room which was huge and we were then upgraded to the tower for the following 3 nights where we had wonderful views right across the bay. <hl> Furnishings were of a similar high quality in both rooms. We loved the Fairmont and would highly recommend the hotel.

tripadvisor_review_3169

tripadvisor

awesome service

question: What is the customer service?, context: I have been a regular visitor to the bar and restaurant at this hotel for many years, back when I used to live in the Bay Area. Recently I booked a 1 year anniversary trip with my wife and decided to stay here. We had some sort of large suite that was very spacious, but very sparse. The bed was not exceedingly comfortable, but wasn't bad either. The rooms are edgy but cold. The bathroom was huge but felt like a hospital and had a serious issue with the water from the shower ending up in the hallway.The lobby is fantastic and the Redwood Room Bar and Asia De Cuba restaurant are some of the cooler spots in the entire city. We returned nightly to long lines of people waiting to get past the ropes into the bar, but the staff remembered us by sight and let us through quickly with a pleasant hello. Most staff remembered our names even though we were only here for 4 days. The staff were as good as any Four Seasons or Peninsula. Surprisingly the incredibly loud bar scene of the lobby did not make it to our room on the 5th floor. Street noise, however, had no problem at all getting into our room at all times and woke us up every morning. The location is excellent.Ultimately the hotel will guarantee a pleasant and exciting stay- but not a quiet and luxurious one. Like most Ian Schrager properties (hotel owner) the aim is for a Cool, Hip, Edgy feeling, not pampering. The staff are great though- no edge at all just awesome service. We knew what we were getting into and liked it. Probably would have been more appropriate for another type of trip, rather than a 1 year anniversayr because &quot;romantic&quot; doesn't come to mind- but we had a great time anyway.No spa onsite. We went to the Ritz for that.

What is the customer service?

no edge at all just awesome service .

I have been a regular visitor to the bar and restaurant at this hotel for many years, back when I used to live in the Bay Area. Recently I booked a 1 year anniversary trip with my wife and decided to stay here. We had some sort of large suite that was very spacious, but very sparse. The bed was not exceedingly comfortable, but wasn't bad either. The rooms are edgy but cold. The bathroom was huge but felt like a hospital and had a serious issue with the water from the shower ending up in the hallway.The lobby is fantastic and the Redwood Room Bar and Asia De Cuba restaurant are some of the cooler spots in the entire city. We returned nightly to long lines of people waiting to get past the ropes into the bar, but the staff remembered us by sight and let us through quickly with a pleasant hello. Most staff remembered our names even though we were only here for 4 days. The staff were as good as any Four Seasons or Peninsula. Surprisingly the incredibly loud bar scene of the lobby did not make it to our room on the 5th floor. Street noise, however, had no problem at all getting into our room at all times and woke us up every morning. The location is excellent.Ultimately the hotel will guarantee a pleasant and exciting stay- but not a quiet and luxurious one. Like most Ian Schrager properties (hotel owner) the aim is for a Cool, Hip, Edgy feeling, not pampering. The staff are great though- no edge at all just awesome service. We knew what we were getting into and liked it. Probably would have been more appropriate for another type of trip, rather than a 1 year anniversayr because &quot;romantic&quot; doesn't come to mind- but we had a great time anyway.No spa onsite. We went to the Ritz for that.

no edge at all just <hl> awesome service <hl> .

I have been a regular visitor to the bar and restaurant at this hotel for many years, back when I used to live in the Bay Area. Recently I booked a 1 year anniversary trip with my wife and decided to stay here. We had some sort of large suite that was very spacious, but very sparse. The bed was not exceedingly comfortable, but wasn't bad either. The rooms are edgy but cold. The bathroom was huge but felt like a hospital and had a serious issue with the water from the shower ending up in the hallway.The lobby is fantastic and the Redwood Room Bar and Asia De Cuba restaurant are some of the cooler spots in the entire city. We returned nightly to long lines of people waiting to get past the ropes into the bar, but the staff remembered us by sight and let us through quickly with a pleasant hello. Most staff remembered our names even though we were only here for 4 days. The staff were as good as any Four Seasons or Peninsula. Surprisingly the incredibly loud bar scene of the lobby did not make it to our room on the 5th floor. Street noise, however, had no problem at all getting into our room at all times and woke us up every morning. The location is excellent.Ultimately the hotel will guarantee a pleasant and exciting stay- but not a quiet and luxurious one. Like most Ian Schrager properties (hotel owner) the aim is for a Cool, Hip, Edgy feeling, not pampering. The staff are great though- no edge at all just <hl> awesome service <hl>. We knew what we were getting into and liked it. Probably would have been more appropriate for another type of trip, rather than a 1 year anniversayr because &quot;romantic&quot; doesn't come to mind- but we had a great time anyway.No spa onsite. We went to the Ritz for that.

I have been a regular visitor to the bar and restaurant at this hotel for many years, back when I used to live in the Bay Area. Recently I booked a 1 year anniversary trip with my wife and decided to stay here. We had some sort of large suite that was very spacious, but very sparse. The bed was not exceedingly comfortable, but wasn't bad either. The rooms are edgy but cold. The bathroom was huge but felt like a hospital and had a serious issue with the water from the shower ending up in the hallway. The lobby is fantastic and the Redwood Room Bar and Asia De Cuba restaurant are some of the cooler spots in the entire city. We returned nightly to long lines of people waiting to get past the ropes into the bar, but the staff remembered us by sight and let us through quickly with a pleasant hello. Most staff remembered our names even though we were only here for 4 days. The staff were as good as any Four Seasons or Peninsula. Surprisingly the incredibly loud bar scene of the lobby did not make it to our room on the 5th floor. Street noise, however, had no problem at all getting into our room at all times and woke us up every morning. The location is excellent. Ultimately the hotel will guarantee a pleasant and exciting stay- but not a quiet and luxurious one. Like most Ian Schrager properties (hotel owner) the aim is for a Cool, Hip, Edgy feeling, not pampering. The staff are great though- <hl> no edge at all just awesome service . <hl> We knew what we were getting into and liked it. Probably would have been more appropriate for another type of trip, rather than a 1 year anniversayr because &quot;romantic&quot; doesn't come to mind- but we had a great time anyway. No spa onsite. We went to the Ritz for that.

tripadvisor_review_13633

tripadvisor

The staff appeared to be very pleasant with us

question: How is hotel staff?, context: Just returned form our five day stay at this hotel; First of all the location, right in the middle of union square, was perfect.. San Francisco was lovely and the people everywhere were very friendly, possibly a little too much!! However, the hotel is in desperate need of a make over and looks absolutly awful from the outside. Our room was street facing which subsequently meant that we got absolutly no sleep for the week that we were there. Unless you enjoy the constant horn pressing, the bizarre bin emptying at 3am and the odd screaming match between taxi drivers, who have cut each other up. You, too will end up sleep deprived. Each room appears to be different however and other rooms in our party appeared to be quite sweet. Despite this please be very careful with the electrics...Blue sparks were quite common. For the ( uk) women don't even bother taking your hair dryer, cos it won't work, the voltage difference is extremely noticable. Use the one in the bathroom, which despite looking 100 years old, does actually work. Hair straighteners do work...Eventually but you do have to be patient ie plug them in 20mins before you intend to use them and it will take a lot longer. The staff appeared to be very pleasant with us, however if you are a day under 40, take your passport with you everywhere, cos they won't believe that you are old enough to drink! Quite flattering at first but then gets annoying! I would certainly recommend the location of the hotel to everyone, as we had a fantastic time in San Francisco but I'm sure that you could get a nicer hotel for the same price. It really is in desperate need of modernising and double glazing wouldn't go a miss!!!

How is hotel staff?

The staff appeared to be very pleasant with us , however if you are a day under 40, take your passport with you everywhere, cos they won't believe that you are old enough to drink!

Just returned form our five day stay at this hotel; First of all the location, right in the middle of union square, was perfect.. San Francisco was lovely and the people everywhere were very friendly, possibly a little too much!! However, the hotel is in desperate need of a make over and looks absolutly awful from the outside. Our room was street facing which subsequently meant that we got absolutly no sleep for the week that we were there. Unless you enjoy the constant horn pressing, the bizarre bin emptying at 3am and the odd screaming match between taxi drivers, who have cut each other up. You, too will end up sleep deprived. Each room appears to be different however and other rooms in our party appeared to be quite sweet. Despite this please be very careful with the electrics...Blue sparks were quite common. For the ( uk) women don't even bother taking your hair dryer, cos it won't work, the voltage difference is extremely noticable. Use the one in the bathroom, which despite looking 100 years old, does actually work. Hair straighteners do work...Eventually but you do have to be patient ie plug them in 20mins before you intend to use them and it will take a lot longer. The staff appeared to be very pleasant with us, however if you are a day under 40, take your passport with you everywhere, cos they won't believe that you are old enough to drink! Quite flattering at first but then gets annoying! I would certainly recommend the location of the hotel to everyone, as we had a fantastic time in San Francisco but I'm sure that you could get a nicer hotel for the same price. It really is in desperate need of modernising and double glazing wouldn't go a miss!!!

<hl> The staff appeared to be very pleasant with us <hl> , however if you are a day under 40, take your passport with you everywhere, cos they won't believe that you are old enough to drink!

Just returned form our five day stay at this hotel; First of all the location, right in the middle of union square, was perfect.. San Francisco was lovely and the people everywhere were very friendly, possibly a little too much!! However, the hotel is in desperate need of a make over and looks absolutly awful from the outside. Our room was street facing which subsequently meant that we got absolutly no sleep for the week that we were there. Unless you enjoy the constant horn pressing, the bizarre bin emptying at 3am and the odd screaming match between taxi drivers, who have cut each other up. You, too will end up sleep deprived. Each room appears to be different however and other rooms in our party appeared to be quite sweet. Despite this please be very careful with the electrics...Blue sparks were quite common. For the ( uk) women don't even bother taking your hair dryer, cos it won't work, the voltage difference is extremely noticable. Use the one in the bathroom, which despite looking 100 years old, does actually work. Hair straighteners do work...Eventually but you do have to be patient ie plug them in 20mins before you intend to use them and it will take a lot longer. <hl> The staff appeared to be very pleasant with us <hl>, however if you are a day under 40, take your passport with you everywhere, cos they won't believe that you are old enough to drink! Quite flattering at first but then gets annoying! I would certainly recommend the location of the hotel to everyone, as we had a fantastic time in San Francisco but I'm sure that you could get a nicer hotel for the same price. It really is in desperate need of modernising and double glazing wouldn't go a miss!!!

Just returned form our five day stay at this hotel; First of all the location, right in the middle of union square, was perfect.. San Francisco was lovely and the people everywhere were very friendly, possibly a little too much!! However, the hotel is in desperate need of a make over and looks absolutly awful from the outside. Our room was street facing which subsequently meant that we got absolutly no sleep for the week that we were there. Unless you enjoy the constant horn pressing, the bizarre bin emptying at 3am and the odd screaming match between taxi drivers, who have cut each other up. You, too will end up sleep deprived. Each room appears to be different however and other rooms in our party appeared to be quite sweet. Despite this please be very careful with the electrics... Blue sparks were quite common. For the ( uk) women don't even bother taking your hair dryer, cos it won't work, the voltage difference is extremely noticable. Use the one in the bathroom, which despite looking 100 years old, does actually work. Hair straighteners do work... Eventually but you do have to be patient ie plug them in 20mins before you intend to use them and it will take a lot longer. <hl> The staff appeared to be very pleasant with us , however if you are a day under 40, take your passport with you everywhere, cos they won't believe that you are old enough to drink! <hl> Quite flattering at first but then gets annoying! I would certainly recommend the location of the hotel to everyone, as we had a fantastic time in San Francisco but I'm sure that you could get a nicer hotel for the same price. It really is in desperate need of modernising and double glazing wouldn't go a miss!!!

tripadvisor_review_10186

tripadvisor

Excellent breakfasts and would recommend

question: How do you like breakfast buffet?, context: The hotel is in the ideal spot to explore the areas of San Francisco. The areas of North Beach and Chinatown are only about 10 mins walk away with excellent choice of restaurants. Union Square is a little further but best option is to use the cable car ($5 single) As previous comments - the hotel is clean, functional and tidy - we stayed in a double room which was big enough for two. There are no coffee facillities in the room, but is available free between 0630-0900 every morning. (Ours was in a set out area on the fourth floor around from our room)Didn't try Knuckles sport bar attached to hotel, but did try 'Cafe Pescatore' -one block away on the same road as the hotel. Excellent breakfasts and would recommend

How do you like breakfast buffet?

Excellent breakfasts and would recommend

The hotel is in the ideal spot to explore the areas of San Francisco. The areas of North Beach and Chinatown are only about 10 mins walk away with excellent choice of restaurants. Union Square is a little further but best option is to use the cable car ($5 single) As previous comments - the hotel is clean, functional and tidy - we stayed in a double room which was big enough for two. There are no coffee facillities in the room, but is available free between 0630-0900 every morning. (Ours was in a set out area on the fourth floor around from our room)Didn't try Knuckles sport bar attached to hotel, but did try 'Cafe Pescatore' -one block away on the same road as the hotel. Excellent breakfasts and would recommend

<hl> Excellent breakfasts and would recommend <hl>

The hotel is in the ideal spot to explore the areas of San Francisco. The areas of North Beach and Chinatown are only about 10 mins walk away with excellent choice of restaurants. Union Square is a little further but best option is to use the cable car ($5 single) As previous comments - the hotel is clean, functional and tidy - we stayed in a double room which was big enough for two. There are no coffee facillities in the room, but is available free between 0630-0900 every morning. (Ours was in a set out area on the fourth floor around from our room)Didn't try Knuckles sport bar attached to hotel, but did try 'Cafe Pescatore' -one block away on the same road as the hotel. <hl> Excellent breakfasts and would recommend <hl>

The hotel is in the ideal spot to explore the areas of San Francisco. The areas of North Beach and Chinatown are only about 10 mins walk away with excellent choice of restaurants. Union Square is a little further but best option is to use the cable car ($5 single) As previous comments - the hotel is clean, functional and tidy - we stayed in a double room which was big enough for two. There are no coffee facillities in the room, but is available free between 0630-0900 every morning. (Ours was in a set out area on the fourth floor around from our room)Didn't try Knuckles sport bar attached to hotel, but did try 'Cafe Pescatore' -one block away on the same road as the hotel. <hl> Excellent breakfasts and would recommend <hl>

tripadvisor_review_5415

tripadvisor

I really liked the Beresford Arms

question: How do you like the hotel?, context: I really liked the Beresford Arms. My room was a nice size, it was clean, it was quiet. Breakfast was really good: pastries and fruit, with tea. The rooms did not have internet access, but there were 2 computers downstairs in the pleasant lobby area, and there's a bar, where for the price of a drink, you can check your email on your laptop -- you have to pay if you use their computers. I loved the neighborhood, about 4 blocks from Union Sq. Close to the tourist and shopping area, but not too close. It's a colorful area, with lots of great restaurants and bars. I'd stay again at this hotel, I really thought it was good value for the $$.

How do you like the hotel?

I really liked the Beresford Arms .

I really liked the Beresford Arms. My room was a nice size, it was clean, it was quiet. Breakfast was really good: pastries and fruit, with tea. The rooms did not have internet access, but there were 2 computers downstairs in the pleasant lobby area, and there's a bar, where for the price of a drink, you can check your email on your laptop -- you have to pay if you use their computers. I loved the neighborhood, about 4 blocks from Union Sq. Close to the tourist and shopping area, but not too close. It's a colorful area, with lots of great restaurants and bars. I'd stay again at this hotel, I really thought it was good value for the $$.

<hl> I really liked the Beresford Arms <hl> .

<hl> I really liked the Beresford Arms <hl>. My room was a nice size, it was clean, it was quiet. Breakfast was really good: pastries and fruit, with tea. The rooms did not have internet access, but there were 2 computers downstairs in the pleasant lobby area, and there's a bar, where for the price of a drink, you can check your email on your laptop -- you have to pay if you use their computers. I loved the neighborhood, about 4 blocks from Union Sq. Close to the tourist and shopping area, but not too close. It's a colorful area, with lots of great restaurants and bars. I'd stay again at this hotel, I really thought it was good value for the $$.

<hl> I really liked the Beresford Arms . <hl> My room was a nice size, it was clean, it was quiet. Breakfast was really good: pastries and fruit, with tea. The rooms did not have internet access, but there were 2 computers downstairs in the pleasant lobby area, and there's a bar, where for the price of a drink, you can check your email on your laptop -- you have to pay if you use their computers. I loved the neighborhood, about 4 blocks from Union Sq. Close to the tourist and shopping area, but not too close. It's a colorful area, with lots of great restaurants and bars. I'd stay again at this hotel, I really thought it was good value for the $$.

tripadvisor_review_11512

tripadvisor

The hotel is very beautiful and historic

question: How is the hotel?, context: I really enjoyed my 2 night stay at the Omni last weekend. The hotel is very beautiful and historic from the outside and the location is excellent to explore the city. We easily walked to Chinatown and Embarcadero. Broadway, which offers the nightlife, is also a short distance away. Public transportation is also very accessible from the hotel.The lobby is really very pretty. The staff is very sweet and helpful. They always have a smile on their face. Our room was clean and very comfortable and tastefully decorated. It also overlooked Montgomery, which was nice.The only downfall about the hotel was the internet connection. WiFi was only available if you took your laptop to a certain location in the lobby. If you wanted a connection in your room it had to be done with a cable connection in the desk and the cost was $15 per day.We never ate at the hotel so I cannot comment on the quality of the food. But overall, I really enjoyed my stay at the Omni. I would not hesitate to stay there again when I return to San Francisco.

How is the hotel?

The hotel is very beautiful and historic from the outside and the location is excellent to explore the city.

I really enjoyed my 2 night stay at the Omni last weekend. The hotel is very beautiful and historic from the outside and the location is excellent to explore the city. We easily walked to Chinatown and Embarcadero. Broadway, which offers the nightlife, is also a short distance away. Public transportation is also very accessible from the hotel.The lobby is really very pretty. The staff is very sweet and helpful. They always have a smile on their face. Our room was clean and very comfortable and tastefully decorated. It also overlooked Montgomery, which was nice.The only downfall about the hotel was the internet connection. WiFi was only available if you took your laptop to a certain location in the lobby. If you wanted a connection in your room it had to be done with a cable connection in the desk and the cost was $15 per day.We never ate at the hotel so I cannot comment on the quality of the food. But overall, I really enjoyed my stay at the Omni. I would not hesitate to stay there again when I return to San Francisco.

<hl> The hotel is very beautiful and historic <hl> from the outside and the location is excellent to explore the city.

I really enjoyed my 2 night stay at the Omni last weekend. <hl> The hotel is very beautiful and historic <hl> from the outside and the location is excellent to explore the city. We easily walked to Chinatown and Embarcadero. Broadway, which offers the nightlife, is also a short distance away. Public transportation is also very accessible from the hotel.The lobby is really very pretty. The staff is very sweet and helpful. They always have a smile on their face. Our room was clean and very comfortable and tastefully decorated. It also overlooked Montgomery, which was nice.The only downfall about the hotel was the internet connection. WiFi was only available if you took your laptop to a certain location in the lobby. If you wanted a connection in your room it had to be done with a cable connection in the desk and the cost was $15 per day.We never ate at the hotel so I cannot comment on the quality of the food. But overall, I really enjoyed my stay at the Omni. I would not hesitate to stay there again when I return to San Francisco.

I really enjoyed my 2 night stay at the Omni last weekend. <hl> The hotel is very beautiful and historic from the outside and the location is excellent to explore the city. <hl> We easily walked to Chinatown and Embarcadero. Broadway, which offers the nightlife, is also a short distance away. Public transportation is also very accessible from the hotel. The lobby is really very pretty. The staff is very sweet and helpful. They always have a smile on their face. Our room was clean and very comfortable and tastefully decorated. It also overlooked Montgomery, which was nice. The only downfall about the hotel was the internet connection. WiFi was only available if you took your laptop to a certain location in the lobby. If you wanted a connection in your room it had to be done with a cable connection in the desk and the cost was $15 per day. We never ate at the hotel so I cannot comment on the quality of the food. But overall, I really enjoyed my stay at the Omni. I would not hesitate to stay there again when I return to San Francisco.

tripadvisor_review_422

tripadvisor

while trying to convince me to let him carry his bags all I wanted was for him to go away

question: How was the concierge service?, context: I have stayed in a lot of five star establishments in my time and the Westin had the flavor but was somewhat lacking in the execution. Upon arriving I witnessed a heated argument between a cab driver and an employee with the Westin Bell Boy shouting &quot;Don't you touch my f****** cart, I don't touch your cab&quot; ..... I guess he was protecting his tip but frankly it was the kind of welcome that in itself would put me off and as he ranted about his &quot;Five Star Hotel&quot; while trying to convince me to let him carry his bags all I wanted was for him to go away. I wouldn't voluntarily give my hard earned cash in the form of tips or anything else to such a rude, uncouth and salty individual and he certainly should not be employed at a Hotel ... he might make a decent bouncer. Apart from the initial poor greeting everything else was on par. The hotel is in a good location, the interior was clean and had all the trappings of a good hotel. The staff where extremely helpful, informative and useful. The room itself was somewhat lacking while in no way bad. A bed, a TV and a small desk -- it didn't feel much different from your bog standard Hyatt.For $300 a night? its relative - you are going to pay through the nose in SF regardless, I think I'd be inclined to look around next time I was in town but would have little objection to staying here again.

How was the concierge service?

I guess he was protecting his tip but frankly it was the kind of welcome that in itself would put me off and as he ranted about his &quot;Five Star Hotel&quot; while trying to convince me to let him carry his bags all I wanted was for him to go away .

I have stayed in a lot of five star establishments in my time and the Westin had the flavor but was somewhat lacking in the execution. Upon arriving I witnessed a heated argument between a cab driver and an employee with the Westin Bell Boy shouting &quot;Don't you touch my f****** cart, I don't touch your cab&quot; ..... I guess he was protecting his tip but frankly it was the kind of welcome that in itself would put me off and as he ranted about his &quot;Five Star Hotel&quot; while trying to convince me to let him carry his bags all I wanted was for him to go away. I wouldn't voluntarily give my hard earned cash in the form of tips or anything else to such a rude, uncouth and salty individual and he certainly should not be employed at a Hotel ... he might make a decent bouncer. Apart from the initial poor greeting everything else was on par. The hotel is in a good location, the interior was clean and had all the trappings of a good hotel. The staff where extremely helpful, informative and useful. The room itself was somewhat lacking while in no way bad. A bed, a TV and a small desk -- it didn't feel much different from your bog standard Hyatt.For $300 a night? its relative - you are going to pay through the nose in SF regardless, I think I'd be inclined to look around next time I was in town but would have little objection to staying here again.

I guess he was protecting his tip but frankly it was the kind of welcome that in itself would put me off and as he ranted about his &quot;Five Star Hotel&quot; <hl> while trying to convince me to let him carry his bags all I wanted was for him to go away <hl> .

I have stayed in a lot of five star establishments in my time and the Westin had the flavor but was somewhat lacking in the execution. Upon arriving I witnessed a heated argument between a cab driver and an employee with the Westin Bell Boy shouting &quot;Don't you touch my f****** cart, I don't touch your cab&quot; ..... I guess he was protecting his tip but frankly it was the kind of welcome that in itself would put me off and as he ranted about his &quot;Five Star Hotel&quot; <hl> while trying to convince me to let him carry his bags all I wanted was for him to go away <hl>. I wouldn't voluntarily give my hard earned cash in the form of tips or anything else to such a rude, uncouth and salty individual and he certainly should not be employed at a Hotel ... he might make a decent bouncer. Apart from the initial poor greeting everything else was on par. The hotel is in a good location, the interior was clean and had all the trappings of a good hotel. The staff where extremely helpful, informative and useful. The room itself was somewhat lacking while in no way bad. A bed, a TV and a small desk -- it didn't feel much different from your bog standard Hyatt.For $300 a night? its relative - you are going to pay through the nose in SF regardless, I think I'd be inclined to look around next time I was in town but would have little objection to staying here again.

I have stayed in a lot of five star establishments in my time and the Westin had the flavor but was somewhat lacking in the execution. Upon arriving I witnessed a heated argument between a cab driver and an employee with the Westin Bell Boy shouting &quot;Don't you touch my f****** cart, I don't touch your cab&quot; ..... <hl> I guess he was protecting his tip but frankly it was the kind of welcome that in itself would put me off and as he ranted about his &quot;Five Star Hotel&quot; while trying to convince me to let him carry his bags all I wanted was for him to go away . <hl> I wouldn't voluntarily give my hard earned cash in the form of tips or anything else to such a rude, uncouth and salty individual and he certainly should not be employed at a Hotel ... he might make a decent bouncer. Apart from the initial poor greeting everything else was on par. The hotel is in a good location, the interior was clean and had all the trappings of a good hotel. The staff where extremely helpful, informative and useful. The room itself was somewhat lacking while in no way bad. A bed, a TV and a small desk -- it didn't feel much different from your bog standard Hyatt. For $300 a night? its relative - you are going to pay through the nose in SF regardless, I think I'd be inclined to look around next time I was in town but would have little objection to staying here again.

tripadvisor_review_14001

tripadvisor

Request a room in the back as the street noise is very loud

question: How much street noise is there?, context: Great location between the Golden Gate Bridge and Fisherman's Wharf. Best of all, in between Union St. and Chestnut Sts. where you'll find great restaurants. Clean, comfortable, reasonbly priced and parking included!!!! Request a room in the back as the street noise is very loud.

How much street noise is there?

Clean, comfortable, reasonbly priced and parking included!!!! Request a room in the back as the street noise is very loud .

Great location between the Golden Gate Bridge and Fisherman's Wharf. Best of all, in between Union St. and Chestnut Sts. where you'll find great restaurants. Clean, comfortable, reasonbly priced and parking included!!!! Request a room in the back as the street noise is very loud.

Clean, comfortable, reasonbly priced and parking included!!!! <hl> Request a room in the back as the street noise is very loud <hl> .

Great location between the Golden Gate Bridge and Fisherman's Wharf. Best of all, in between Union St. and Chestnut Sts. where you'll find great restaurants. Clean, comfortable, reasonbly priced and parking included!!!! <hl> Request a room in the back as the street noise is very loud <hl>.

Great location between the Golden Gate Bridge and Fisherman's Wharf. Best of all, in between Union St. and Chestnut Sts. where you'll find great restaurants. <hl> Clean, comfortable, reasonbly priced and parking included!!!! Request a room in the back as the street noise is very loud . <hl>

tripadvisor_review_5620

tripadvisor

This is a lovely hotel with nice rooms

question: How was your stay with your friends in India?, context: This is a lovely hotel with nice rooms, easy access to all the tourist spots in San Francisco and some of the worst service I have ever experienced. I am a regular traveler, staying in hotels about once every other month or so for several days, and I have stayed in several other hotels in SF that are rated the same as the Parc 55. The biggest difference between these hotels is that the Parc 55 really doesn't seem to value customer service. There was a convention going on during my stay, but from what the staff said there is usually a convention going on. This might have had an effect on my service, but if conventions are a regular event, then I doubt the service improves much from week to week.The good: I got a Club room on the 29th floor and the room and view were beautiful. The breakfast was delicious and varied and I was very glad I upped my reservation for this alone. The bad: The service in general was awful, but be especially wary of the bell staff. When I first arrived my luggage was loaded on to a cart and taken up to meet me at the 2nd floor registration. During the 5 minutes of travel time a small bag containing cash and other valuables went missing. When I pointed this out I was asked to check my car, person, etc. to make sure I had not misplaced it. I did and the bag was just gone, but I know for a fact it was on the cart. This was dismissed by the staff when I brought it to their attention and I was not even offered an apology. Then, on my last day, I had a bellman up to my room to collect my bags and AGAIN during the trip from my room to the bell staff area downstairs THREE items were lost. I was again told to check my room, person, etc. to make sure I hadn't lost these items. Unlikely, as the missing items were a fedora hat, a foam pillow and a t-shirt that was on the pillow. I did as I was asked, but my items were nowhere to be found. I was then berated by a bellman who insisted that I had lost the items on my own. I asked repeatedly for the bell staff to check the service halls and elevator for my missing items, but I was told they were not there. I spoke with managers, bell staff, housekeeping, everyone they could shunt me off to, but no one was helpful at all. I finally had to leave without my items, but I took the names and phone numbers of those involved. I called the next day and spoke with another manager who SHOCKINGLY said, why yes, those items are sitting here in our lost and found. I had to drive nearly two hours to pick them up because the hotel refused to mail them.I will never stay at this hotel again for obvious reasons, but if you choose to do so PLEASE DO NOT USE THE BELL STAFF!!! FOR THE SAFETY OF YOUR LUGGAGE BEWARE!!!

How was your stay with your friends in India?

This is a lovely hotel with nice rooms , easy access to all the tourist spots in San Francisco and some of the worst service I have ever experienced.

This is a lovely hotel with nice rooms, easy access to all the tourist spots in San Francisco and some of the worst service I have ever experienced. I am a regular traveler, staying in hotels about once every other month or so for several days, and I have stayed in several other hotels in SF that are rated the same as the Parc 55. The biggest difference between these hotels is that the Parc 55 really doesn't seem to value customer service. There was a convention going on during my stay, but from what the staff said there is usually a convention going on. This might have had an effect on my service, but if conventions are a regular event, then I doubt the service improves much from week to week.The good: I got a Club room on the 29th floor and the room and view were beautiful. The breakfast was delicious and varied and I was very glad I upped my reservation for this alone. The bad: The service in general was awful, but be especially wary of the bell staff. When I first arrived my luggage was loaded on to a cart and taken up to meet me at the 2nd floor registration. During the 5 minutes of travel time a small bag containing cash and other valuables went missing. When I pointed this out I was asked to check my car, person, etc. to make sure I had not misplaced it. I did and the bag was just gone, but I know for a fact it was on the cart. This was dismissed by the staff when I brought it to their attention and I was not even offered an apology. Then, on my last day, I had a bellman up to my room to collect my bags and AGAIN during the trip from my room to the bell staff area downstairs THREE items were lost. I was again told to check my room, person, etc. to make sure I hadn't lost these items. Unlikely, as the missing items were a fedora hat, a foam pillow and a t-shirt that was on the pillow. I did as I was asked, but my items were nowhere to be found. I was then berated by a bellman who insisted that I had lost the items on my own. I asked repeatedly for the bell staff to check the service halls and elevator for my missing items, but I was told they were not there. I spoke with managers, bell staff, housekeeping, everyone they could shunt me off to, but no one was helpful at all. I finally had to leave without my items, but I took the names and phone numbers of those involved. I called the next day and spoke with another manager who SHOCKINGLY said, why yes, those items are sitting here in our lost and found. I had to drive nearly two hours to pick them up because the hotel refused to mail them.I will never stay at this hotel again for obvious reasons, but if you choose to do so PLEASE DO NOT USE THE BELL STAFF!!! FOR THE SAFETY OF YOUR LUGGAGE BEWARE!!!

<hl> This is a lovely hotel with nice rooms <hl> , easy access to all the tourist spots in San Francisco and some of the worst service I have ever experienced.

<hl> This is a lovely hotel with nice rooms <hl>, easy access to all the tourist spots in San Francisco and some of the worst service I have ever experienced. I am a regular traveler, staying in hotels about once every other month or so for several days, and I have stayed in several other hotels in SF that are rated the same as the Parc 55. The biggest difference between these hotels is that the Parc 55 really doesn't seem to value customer service. There was a convention going on during my stay, but from what the staff said there is usually a convention going on. This might have had an effect on my service, but if conventions are a regular event, then I doubt the service improves much from week to week.The good: I got a Club room on the 29th floor and the room and view were beautiful. The breakfast was delicious and varied and I was very glad I upped my reservation for this alone. The bad: The service in general was awful, but be especially wary of the bell staff. When I first arrived my luggage was loaded on to a cart and taken up to meet me at the 2nd floor registration. During the 5 minutes of travel time a small bag containing cash and other valuables went missing. When I pointed this out I was asked to check my car, person, etc. to make sure I had not misplaced it. I did and the bag was just gone, but I know for a fact it was on the cart. This was dismissed by the staff when I brought it to their attention and I was not even offered an apology. Then, on my last day, I had a bellman up to my room to collect my bags and AGAIN during the trip from my room to the bell staff area downstairs THREE items were lost. I was again told to check my room, person, etc. to make sure I hadn't lost these items. Unlikely, as the missing items were a fedora hat, a foam pillow and a t-shirt that was on the pillow. I did as I was asked, but my items were nowhere to be found. I was then berated by a bellman who insisted that I had lost the items on my own. I asked repeatedly for the bell staff to check the service halls and elevator for my missing items, but I was told they were not there. I spoke with managers, bell staff, housekeeping, everyone they could shunt me off to, but no one was helpful at all. I finally had to leave without my items, but I took the names and phone numbers of those involved. I called the next day and spoke with another manager who SHOCKINGLY said, why yes, those items are sitting here in our lost and found. I had to drive nearly two hours to pick them up because the hotel refused to mail them.I will never stay at this hotel again for obvious reasons, but if you choose to do so PLEASE DO NOT USE THE BELL STAFF!!! FOR THE SAFETY OF YOUR LUGGAGE BEWARE!!!

<hl> This is a lovely hotel with nice rooms , easy access to all the tourist spots in San Francisco and some of the worst service I have ever experienced. <hl> I am a regular traveler, staying in hotels about once every other month or so for several days, and I have stayed in several other hotels in SF that are rated the same as the Parc 55. The biggest difference between these hotels is that the Parc 55 really doesn't seem to value customer service. There was a convention going on during my stay, but from what the staff said there is usually a convention going on. This might have had an effect on my service, but if conventions are a regular event, then I doubt the service improves much from week to week. The good: I got a Club room on the 29th floor and the room and view were beautiful. The breakfast was delicious and varied and I was very glad I upped my reservation for this alone. The bad: The service in general was awful, but be especially wary of the bell staff. When I first arrived my luggage was loaded on to a cart and taken up to meet me at the 2nd floor registration. During the 5 minutes of travel time a small bag containing cash and other valuables went missing. When I pointed this out I was asked to check my car, person, etc. to make sure I had not misplaced it. I did and the bag was just gone, but I know for a fact it was on the cart. This was dismissed by the staff when I brought it to their attention and I was not even offered an apology. Then, on my last day, I had a bellman up to my room to collect my bags and AGAIN during the trip from my room to the bell staff area downstairs THREE items were lost. I was again told to check my room, person, etc. to make sure I hadn't lost these items. Unlikely, as the missing items were a fedora hat, a foam pillow and a t-shirt that was on the pillow. I did as I was asked, but my items were nowhere to be found. I was then berated by a bellman who insisted that I had lost the items on my own. I asked repeatedly for the bell staff to check the service halls and elevator for my missing items, but I was told they were not there. I spoke with managers, bell staff, housekeeping, everyone they could shunt me off to, but no one was helpful at all. I finally had to leave without my items, but I took the names and phone numbers of those involved. I called the next day and spoke with another manager who SHOCKINGLY said, why yes, those items are sitting here in our lost and found. I had to drive nearly two hours to pick them up because the hotel refused to mail them. I will never stay at this hotel again for obvious reasons, but if you choose to do so PLEASE DO NOT USE THE BELL STAFF!!! FOR THE SAFETY OF YOUR LUGGAGE BEWARE!!!

tripadvisor_review_8308

tripadvisor

walking distance to most attractions and business needs

question: How is it the walk?, context: Great hotel in downtown area, within walking distance to most attractions and business needs. Staff was exceptional. Rooms very clean and spacious. Beds comfortable and with two teens, it was great to have a pull out bed. Only one warning: Restaurant prices are over the top. For example, there was no buffet available during our stay so we had to order off the menu. Everything is priced separately. Sample price-two eggs, toast, homefries and bacon will run you about $25 a plate. The service and quality of the food was excellent, however, the price was not in line with traditional restaurants in major cities. The only other tip is to be prepared for the $50 per night parking charge. (after tips) Very typical for most cities. (our room rate was $134 booked via Marriott website) Overall: Highly recommend this hotel.

How is it the walk?

Great hotel in downtown area, within walking distance to most attractions and business needs .

Great hotel in downtown area, within walking distance to most attractions and business needs. Staff was exceptional. Rooms very clean and spacious. Beds comfortable and with two teens, it was great to have a pull out bed. Only one warning: Restaurant prices are over the top. For example, there was no buffet available during our stay so we had to order off the menu. Everything is priced separately. Sample price-two eggs, toast, homefries and bacon will run you about $25 a plate. The service and quality of the food was excellent, however, the price was not in line with traditional restaurants in major cities. The only other tip is to be prepared for the $50 per night parking charge. (after tips) Very typical for most cities. (our room rate was $134 booked via Marriott website) Overall: Highly recommend this hotel.

Great hotel in downtown area, within <hl> walking distance to most attractions and business needs <hl> .

Great hotel in downtown area, within <hl> walking distance to most attractions and business needs <hl>. Staff was exceptional. Rooms very clean and spacious. Beds comfortable and with two teens, it was great to have a pull out bed. Only one warning: Restaurant prices are over the top. For example, there was no buffet available during our stay so we had to order off the menu. Everything is priced separately. Sample price-two eggs, toast, homefries and bacon will run you about $25 a plate. The service and quality of the food was excellent, however, the price was not in line with traditional restaurants in major cities. The only other tip is to be prepared for the $50 per night parking charge. (after tips) Very typical for most cities. (our room rate was $134 booked via Marriott website) Overall: Highly recommend this hotel.

<hl> Great hotel in downtown area, within walking distance to most attractions and business needs . <hl> Staff was exceptional. Rooms very clean and spacious. Beds comfortable and with two teens, it was great to have a pull out bed. Only one warning: Restaurant prices are over the top. For example, there was no buffet available during our stay so we had to order off the menu. Everything is priced separately. Sample price-two eggs, toast, homefries and bacon will run you about $25 a plate. The service and quality of the food was excellent, however, the price was not in line with traditional restaurants in major cities. The only other tip is to be prepared for the $50 per night parking charge. (after tips) Very typical for most cities. (our room rate was $134 booked via Marriott website) Overall: Highly recommend this hotel.

tripadvisor_review_7116

tripadvisor

The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day

question: What types of drinks were there?, context: Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

What types of drinks were there?

The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day .

Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

<hl> The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day <hl> .

Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. <hl> The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day <hl>. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. <hl> The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day . <hl> The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

tripadvisor_review_6051

tripadvisor

Excellent service and stay

question: How was over all experience?, context: Upon entering the hotel, we were struck by its grandeur, as well as the security. It was extremely busy and too early to check in. Our bags were taken into storage and we were free to explore the city. Upon check in, our bags were quickly delivered to our room. The hotel room had a spectacular view of the bay and Union Square. The room was big, for a city hotel. Very clean. Staff always friendly and helpful. Loved having both a starbucks and restaurant in the hotel. We had two complimentary breakfasts each morning with our package. Concierge was helpful, there was a complimentary computer/printer for flight check in/printing boarding passes. No wait Taxi and Town car service. We knew people staying in other hotels near Union Square. When they visited the Hilton, they said they wished they were staying here. We visited the heated pool and whirlpool on the 16th floor. Very nice facility. Free high speed internet! Excellent service and stay!

How was over all experience?

Free high speed internet! Excellent service and stay !

Upon entering the hotel, we were struck by its grandeur, as well as the security. It was extremely busy and too early to check in. Our bags were taken into storage and we were free to explore the city. Upon check in, our bags were quickly delivered to our room. The hotel room had a spectacular view of the bay and Union Square. The room was big, for a city hotel. Very clean. Staff always friendly and helpful. Loved having both a starbucks and restaurant in the hotel. We had two complimentary breakfasts each morning with our package. Concierge was helpful, there was a complimentary computer/printer for flight check in/printing boarding passes. No wait Taxi and Town car service. We knew people staying in other hotels near Union Square. When they visited the Hilton, they said they wished they were staying here. We visited the heated pool and whirlpool on the 16th floor. Very nice facility. Free high speed internet! Excellent service and stay!

Free high speed internet! <hl> Excellent service and stay <hl> !

Upon entering the hotel, we were struck by its grandeur, as well as the security. It was extremely busy and too early to check in. Our bags were taken into storage and we were free to explore the city. Upon check in, our bags were quickly delivered to our room. The hotel room had a spectacular view of the bay and Union Square. The room was big, for a city hotel. Very clean. Staff always friendly and helpful. Loved having both a starbucks and restaurant in the hotel. We had two complimentary breakfasts each morning with our package. Concierge was helpful, there was a complimentary computer/printer for flight check in/printing boarding passes. No wait Taxi and Town car service. We knew people staying in other hotels near Union Square. When they visited the Hilton, they said they wished they were staying here. We visited the heated pool and whirlpool on the 16th floor. Very nice facility. Free high speed internet! <hl> Excellent service and stay <hl>!

Upon entering the hotel, we were struck by its grandeur, as well as the security. It was extremely busy and too early to check in. Our bags were taken into storage and we were free to explore the city. Upon check in, our bags were quickly delivered to our room. The hotel room had a spectacular view of the bay and Union Square. The room was big, for a city hotel. Very clean. Staff always friendly and helpful. Loved having both a starbucks and restaurant in the hotel. We had two complimentary breakfasts each morning with our package. Concierge was helpful, there was a complimentary computer/printer for flight check in/printing boarding passes. No wait Taxi and Town car service. We knew people staying in other hotels near Union Square. When they visited the Hilton, they said they wished they were staying here. We visited the heated pool and whirlpool on the 16th floor. Very nice facility. <hl> Free high speed internet! Excellent service and stay ! <hl>

tripadvisor_review_10378

tripadvisor

the Hotel staff was friendly and always helpful

question: How is hotel staff?, context: The Handlery was an exceptional Hotel. Right on the edge of Union Square in the middle of Downtown. Couldn't ask for a better location. the Hotel staff was friendly and always helpful. Our room was always keep clean and neat. We stayed in the older section of the Hotel in a small but comfortable room. It has been well maintained for its age. Your within walking distance to many attractions including Chinatown, the cable cars and Union Square itself. Dozens of restaurants are also within walking distance. Yes, there were plenty of panhandlers around. But that is true for the entire City. None of them bothered us. If your used to the City this hotel would suit you just fine.

How is hotel staff?

the Hotel staff was friendly and always helpful .

The Handlery was an exceptional Hotel. Right on the edge of Union Square in the middle of Downtown. Couldn't ask for a better location. the Hotel staff was friendly and always helpful. Our room was always keep clean and neat. We stayed in the older section of the Hotel in a small but comfortable room. It has been well maintained for its age. Your within walking distance to many attractions including Chinatown, the cable cars and Union Square itself. Dozens of restaurants are also within walking distance. Yes, there were plenty of panhandlers around. But that is true for the entire City. None of them bothered us. If your used to the City this hotel would suit you just fine.

<hl> the Hotel staff was friendly and always helpful <hl> .

The Handlery was an exceptional Hotel. Right on the edge of Union Square in the middle of Downtown. Couldn't ask for a better location. <hl> the Hotel staff was friendly and always helpful <hl>. Our room was always keep clean and neat. We stayed in the older section of the Hotel in a small but comfortable room. It has been well maintained for its age. Your within walking distance to many attractions including Chinatown, the cable cars and Union Square itself. Dozens of restaurants are also within walking distance. Yes, there were plenty of panhandlers around. But that is true for the entire City. None of them bothered us. If your used to the City this hotel would suit you just fine.

The Handlery was an exceptional Hotel. Right on the edge of Union Square in the middle of Downtown. Couldn't ask for a better location. <hl> the Hotel staff was friendly and always helpful . <hl> Our room was always keep clean and neat. We stayed in the older section of the Hotel in a small but comfortable room. It has been well maintained for its age. Your within walking distance to many attractions including Chinatown, the cable cars and Union Square itself. Dozens of restaurants are also within walking distance. Yes, there were plenty of panhandlers around. But that is true for the entire City. None of them bothered us. If your used to the City this hotel would suit you just fine.

tripadvisor_review_10232

tripadvisor

Staff was attentive and accomodating

question: How is the staff?, context: Loved this hotel. Staff was attentive and accomodating. Rooms were sparkling clean. Location was great. Beds were heaven. Don't hesitate to book it. Great value.

How is the staff?

Staff was attentive and accomodating .

Loved this hotel. Staff was attentive and accomodating. Rooms were sparkling clean. Location was great. Beds were heaven. Don't hesitate to book it. Great value.

<hl> Staff was attentive and accomodating <hl> .

Loved this hotel. <hl> Staff was attentive and accomodating <hl>. Rooms were sparkling clean. Location was great. Beds were heaven. Don't hesitate to book it. Great value.

Loved this hotel. <hl> Staff was attentive and accomodating . <hl> Rooms were sparkling clean. Location was great. Beds were heaven. Don't hesitate to book it. Great value.

tripadvisor_review_1889

tripadvisor

Very accommodating and knowledgeable staff

question: How good is the staff?, context: Pros: Great location- 1/2 block from Union Square. Pet-friendly(limited to 2nd floor rooms). Very accommodating and knowledgeable staff. By the second day they were greeting us by name. Free wi-fi access. Excellent rates. Very comfortable beds. Very clean. Marvelous in-house restaurant(Kuletos) open for breakfast, lunch and dinner and a delightful bar/restaurant in the lobby where you can eat delicious home-made panini sandwiches,salads, great salami and cheeses. Cons: You have to book the right room or you won't be able to sleep without earplugs. Our room faced O'Farrell, across the street from a bar, and the nighttime noise was deafening until 3am.Other rooms face Powell, and again the cable car noise is annoying. The website says the windows are sound-proof. Ours was definitely not. Our room, a standard Queen, was tiny. It felt like 150 sq. feet. There was no chair to read in and the bed took up most of the room. They offered to move us, but we just didn't want to bother with repacking &amp; unpacking. Summary: This is one hotel where I would definitely advise booking directly by phone with the front desk to make sure you get a room (ie not facing Powell or O'Farrell) that is noise-free, and that is a decent size (the ones with sitting areas are nice). They also have good package deals which include parking ($40 a night otherwise) and a continental breakfast.

How good is the staff?

Very accommodating and knowledgeable staff .

Pros: Great location- 1/2 block from Union Square. Pet-friendly(limited to 2nd floor rooms). Very accommodating and knowledgeable staff. By the second day they were greeting us by name. Free wi-fi access. Excellent rates. Very comfortable beds. Very clean. Marvelous in-house restaurant(Kuletos) open for breakfast, lunch and dinner and a delightful bar/restaurant in the lobby where you can eat delicious home-made panini sandwiches,salads, great salami and cheeses. Cons: You have to book the right room or you won't be able to sleep without earplugs. Our room faced O'Farrell, across the street from a bar, and the nighttime noise was deafening until 3am.Other rooms face Powell, and again the cable car noise is annoying. The website says the windows are sound-proof. Ours was definitely not. Our room, a standard Queen, was tiny. It felt like 150 sq. feet. There was no chair to read in and the bed took up most of the room. They offered to move us, but we just didn't want to bother with repacking &amp; unpacking. Summary: This is one hotel where I would definitely advise booking directly by phone with the front desk to make sure you get a room (ie not facing Powell or O'Farrell) that is noise-free, and that is a decent size (the ones with sitting areas are nice). They also have good package deals which include parking ($40 a night otherwise) and a continental breakfast.

<hl> Very accommodating and knowledgeable staff <hl> .

Pros: Great location- 1/2 block from Union Square. Pet-friendly(limited to 2nd floor rooms). <hl> Very accommodating and knowledgeable staff <hl>. By the second day they were greeting us by name. Free wi-fi access. Excellent rates. Very comfortable beds. Very clean. Marvelous in-house restaurant(Kuletos) open for breakfast, lunch and dinner and a delightful bar/restaurant in the lobby where you can eat delicious home-made panini sandwiches,salads, great salami and cheeses. Cons: You have to book the right room or you won't be able to sleep without earplugs. Our room faced O'Farrell, across the street from a bar, and the nighttime noise was deafening until 3am.Other rooms face Powell, and again the cable car noise is annoying. The website says the windows are sound-proof. Ours was definitely not. Our room, a standard Queen, was tiny. It felt like 150 sq. feet. There was no chair to read in and the bed took up most of the room. They offered to move us, but we just didn't want to bother with repacking &amp; unpacking. Summary: This is one hotel where I would definitely advise booking directly by phone with the front desk to make sure you get a room (ie not facing Powell or O'Farrell) that is noise-free, and that is a decent size (the ones with sitting areas are nice). They also have good package deals which include parking ($40 a night otherwise) and a continental breakfast.

Pros: Great location- 1/2 block from Union Square. Pet-friendly(limited to 2nd floor rooms). <hl> Very accommodating and knowledgeable staff . <hl> By the second day they were greeting us by name. Free wi-fi access. Excellent rates. Very comfortable beds. Very clean. Marvelous in-house restaurant(Kuletos) open for breakfast, lunch and dinner and a delightful bar/restaurant in the lobby where you can eat delicious home-made panini sandwiches,salads, great salami and cheeses. Cons: You have to book the right room or you won't be able to sleep without earplugs. Our room faced O'Farrell, across the street from a bar, and the nighttime noise was deafening until 3am. Other rooms face Powell, and again the cable car noise is annoying. The website says the windows are sound-proof. Ours was definitely not. Our room, a standard Queen, was tiny. It felt like 150 sq. feet. There was no chair to read in and the bed took up most of the room. They offered to move us, but we just didn't want to bother with repacking &amp; unpacking. Summary: This is one hotel where I would definitely advise booking directly by phone with the front desk to make sure you get a room (ie not facing Powell or O'Farrell) that is noise-free, and that is a decent size (the ones with sitting areas are nice). They also have good package deals which include parking ($40 a night otherwise) and a continental breakfast.

tripadvisor_review_4351

tripadvisor

The staff was very friendly and attentive

question: How was the attention of the staff?, context: Me and my friend checked in the hotel on August 15, 2007 and checked out on August 18, 2007. I was nicely surprised to find a spacious room with a nice size bathroom and a walk-in closet(something rare for SF). Everything was extremely clean!!! The staff was very friendly and attentive. The hotel has a cozy lobby with a fireplace and couches. In addition, the hotel is environment -friendly. The hotel is located in a very safe place, close to downtown and Union Square; however, it is a 30+ min walk to the bay. There is valet and self parking available in the hotel (something like $30/$20 per day). There is in/out up until midnight.Later on our trip, me and my friend stayed in a Ramada Limited hotel in Santa Cruz, CA ($150 per night) where the room was bigger but lacked the clean feel of the room in Carlton. Also, stayed in a Carmel hotel in Santa Monica, CA ($130 per night) where the room was tiny, very dated, and not as clean as the one in Carlton. Both of these hotels were same price or more expensive than the Carlton (paid on average $130 per night) and not worthed the money at all.I would definately recommend this hotel to everyone. You will enjoy your stay!!!

How was the attention of the staff?

Everything was extremely clean!!! The staff was very friendly and attentive .

Me and my friend checked in the hotel on August 15, 2007 and checked out on August 18, 2007. I was nicely surprised to find a spacious room with a nice size bathroom and a walk-in closet(something rare for SF). Everything was extremely clean!!! The staff was very friendly and attentive. The hotel has a cozy lobby with a fireplace and couches. In addition, the hotel is environment -friendly. The hotel is located in a very safe place, close to downtown and Union Square; however, it is a 30+ min walk to the bay. There is valet and self parking available in the hotel (something like $30/$20 per day). There is in/out up until midnight.Later on our trip, me and my friend stayed in a Ramada Limited hotel in Santa Cruz, CA ($150 per night) where the room was bigger but lacked the clean feel of the room in Carlton. Also, stayed in a Carmel hotel in Santa Monica, CA ($130 per night) where the room was tiny, very dated, and not as clean as the one in Carlton. Both of these hotels were same price or more expensive than the Carlton (paid on average $130 per night) and not worthed the money at all.I would definately recommend this hotel to everyone. You will enjoy your stay!!!

Everything was extremely clean!!! <hl> The staff was very friendly and attentive <hl> .

Me and my friend checked in the hotel on August 15, 2007 and checked out on August 18, 2007. I was nicely surprised to find a spacious room with a nice size bathroom and a walk-in closet(something rare for SF). Everything was extremely clean!!! <hl> The staff was very friendly and attentive <hl>. The hotel has a cozy lobby with a fireplace and couches. In addition, the hotel is environment -friendly. The hotel is located in a very safe place, close to downtown and Union Square; however, it is a 30+ min walk to the bay. There is valet and self parking available in the hotel (something like $30/$20 per day). There is in/out up until midnight.Later on our trip, me and my friend stayed in a Ramada Limited hotel in Santa Cruz, CA ($150 per night) where the room was bigger but lacked the clean feel of the room in Carlton. Also, stayed in a Carmel hotel in Santa Monica, CA ($130 per night) where the room was tiny, very dated, and not as clean as the one in Carlton. Both of these hotels were same price or more expensive than the Carlton (paid on average $130 per night) and not worthed the money at all.I would definately recommend this hotel to everyone. You will enjoy your stay!!!

Me and my friend checked in the hotel on August 15, 2007 and checked out on August 18, 2007. I was nicely surprised to find a spacious room with a nice size bathroom and a walk-in closet(something rare for SF). <hl> Everything was extremely clean!!! The staff was very friendly and attentive . <hl> The hotel has a cozy lobby with a fireplace and couches. In addition, the hotel is environment -friendly. The hotel is located in a very safe place, close to downtown and Union Square; however, it is a 30+ min walk to the bay. There is valet and self parking available in the hotel (something like $30/$20 per day). There is in/out up until midnight. Later on our trip, me and my friend stayed in a Ramada Limited hotel in Santa Cruz, CA ($150 per night) where the room was bigger but lacked the clean feel of the room in Carlton. Also, stayed in a Carmel hotel in Santa Monica, CA ($130 per night) where the room was tiny, very dated, and not as clean as the one in Carlton. Both of these hotels were same price or more expensive than the Carlton (paid on average $130 per night) and not worthed the money at all. I would definately recommend this hotel to everyone. You will enjoy your stay!!!

tripadvisor_review_3560

tripadvisor

the food in the area was delicious

question: What was the food like?, context: I booked our suite for 3 adults and 2 children based on a friends recommendation. Having never visited SF, I was hesitant about which neighborhood to stay in and the 'true' condition of the hotel-often those pictures are deceiving...but this was not the case at the Cow Hollow! Steven and Micheal were very helpful at the desk, the suite was spacious, clean and well stocked. My only dissappointment was the noise on the street-but I'm pretty sure that is how most of SF is on the weekend, unless you get up several stories in a hotel. That aside, I would stay in the Cow Hollow again with my family. It was a great location, the buses were just out the door and the food in the area was delicious! Barney's Burgers, Pluto's, Liverpool Lils...Yum!!

What was the food like?

It was a great location, the buses were just out the door and the food in the area was delicious !

I booked our suite for 3 adults and 2 children based on a friends recommendation. Having never visited SF, I was hesitant about which neighborhood to stay in and the 'true' condition of the hotel-often those pictures are deceiving...but this was not the case at the Cow Hollow! Steven and Micheal were very helpful at the desk, the suite was spacious, clean and well stocked. My only dissappointment was the noise on the street-but I'm pretty sure that is how most of SF is on the weekend, unless you get up several stories in a hotel. That aside, I would stay in the Cow Hollow again with my family. It was a great location, the buses were just out the door and the food in the area was delicious! Barney's Burgers, Pluto's, Liverpool Lils...Yum!!

It was a great location, the buses were just out the door and <hl> the food in the area was delicious <hl> !

I booked our suite for 3 adults and 2 children based on a friends recommendation. Having never visited SF, I was hesitant about which neighborhood to stay in and the 'true' condition of the hotel-often those pictures are deceiving...but this was not the case at the Cow Hollow! Steven and Micheal were very helpful at the desk, the suite was spacious, clean and well stocked. My only dissappointment was the noise on the street-but I'm pretty sure that is how most of SF is on the weekend, unless you get up several stories in a hotel. That aside, I would stay in the Cow Hollow again with my family. It was a great location, the buses were just out the door and <hl> the food in the area was delicious <hl>! Barney's Burgers, Pluto's, Liverpool Lils...Yum!!

I booked our suite for 3 adults and 2 children based on a friends recommendation. Having never visited SF, I was hesitant about which neighborhood to stay in and the 'true' condition of the hotel-often those pictures are deceiving... but this was not the case at the Cow Hollow! Steven and Micheal were very helpful at the desk, the suite was spacious, clean and well stocked. My only dissappointment was the noise on the street-but I'm pretty sure that is how most of SF is on the weekend, unless you get up several stories in a hotel. That aside, I would stay in the Cow Hollow again with my family. <hl> It was a great location, the buses were just out the door and the food in the area was delicious ! <hl> Barney's Burgers, Pluto's, Liverpool Lils...Yum!!

tripadvisor_review_7227

tripadvisor

was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large

question: How is hotel?, context: We stayed at the Palace Hotel recently as part of a 2 1/2 week trip along the California coast, ending in San Francisco. I had stayed at the Palace Hotel many years ago, and was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large (15' X 15&quot;) with high ceilings, and a large flat screen TV. We were aware of the excessive cost of certain items (internet and parking), and worked around them. Since San Francisco was our final stop on the trip, we turned in our rental car when we arrived at the hotel. And the hotel offers free wireless internet in the lobby (it gets heavy use), although we used our laptop via a telephone internet connection. Even then, we had to pay for outside telephone calls, but it wasn't a problem considering our low hotel rate.The hotel is in an excellent location, just a few blocks from Union Square (easy walk) and in walking distance from the Ferry Building. You can also catch the trolley to Fisherman's Wharf right in front of the hotel. There is also a BART station in front of the hotel.We always request a quiet room location, and on this stay we were given an inside room. In San Francisco, unless you are in a room on a very high floor, you will get more than your share of street noise. So at the Palace, I would recommend the inside rooms -- no view but also no noise. Some other travelers noted the sound from the adjacent rooms and also from the hallway. We also had that experience, but fortunately not in the middle of the night. We could hear the couple next door whose bed shared a wall with ours, but mainly when they woke up a 5am and engaged in loud conversation. We also had hallway noise -- the doors were inclined to slam shut unless you closed them slowly (and many people didn't).The bottom line is that I would definitely stay at the Palace Hotel again. It was a quality experience at a very good price.

How is hotel?

I had stayed at the Palace Hotel many years ago, and was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large (15' X 15&quot;) with high ceilings, and a large flat screen TV.

We stayed at the Palace Hotel recently as part of a 2 1/2 week trip along the California coast, ending in San Francisco. I had stayed at the Palace Hotel many years ago, and was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large (15' X 15&quot;) with high ceilings, and a large flat screen TV. We were aware of the excessive cost of certain items (internet and parking), and worked around them. Since San Francisco was our final stop on the trip, we turned in our rental car when we arrived at the hotel. And the hotel offers free wireless internet in the lobby (it gets heavy use), although we used our laptop via a telephone internet connection. Even then, we had to pay for outside telephone calls, but it wasn't a problem considering our low hotel rate.The hotel is in an excellent location, just a few blocks from Union Square (easy walk) and in walking distance from the Ferry Building. You can also catch the trolley to Fisherman's Wharf right in front of the hotel. There is also a BART station in front of the hotel.We always request a quiet room location, and on this stay we were given an inside room. In San Francisco, unless you are in a room on a very high floor, you will get more than your share of street noise. So at the Palace, I would recommend the inside rooms -- no view but also no noise. Some other travelers noted the sound from the adjacent rooms and also from the hallway. We also had that experience, but fortunately not in the middle of the night. We could hear the couple next door whose bed shared a wall with ours, but mainly when they woke up a 5am and engaged in loud conversation. We also had hallway noise -- the doors were inclined to slam shut unless you closed them slowly (and many people didn't).The bottom line is that I would definitely stay at the Palace Hotel again. It was a quality experience at a very good price.

I had stayed at the Palace Hotel many years ago, and <hl> was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large <hl> (15' X 15&quot;) with high ceilings, and a large flat screen TV.

We stayed at the Palace Hotel recently as part of a 2 1/2 week trip along the California coast, ending in San Francisco. I had stayed at the Palace Hotel many years ago, and <hl> was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large <hl> (15' X 15&quot;) with high ceilings, and a large flat screen TV. We were aware of the excessive cost of certain items (internet and parking), and worked around them. Since San Francisco was our final stop on the trip, we turned in our rental car when we arrived at the hotel. And the hotel offers free wireless internet in the lobby (it gets heavy use), although we used our laptop via a telephone internet connection. Even then, we had to pay for outside telephone calls, but it wasn't a problem considering our low hotel rate.The hotel is in an excellent location, just a few blocks from Union Square (easy walk) and in walking distance from the Ferry Building. You can also catch the trolley to Fisherman's Wharf right in front of the hotel. There is also a BART station in front of the hotel.We always request a quiet room location, and on this stay we were given an inside room. In San Francisco, unless you are in a room on a very high floor, you will get more than your share of street noise. So at the Palace, I would recommend the inside rooms -- no view but also no noise. Some other travelers noted the sound from the adjacent rooms and also from the hallway. We also had that experience, but fortunately not in the middle of the night. We could hear the couple next door whose bed shared a wall with ours, but mainly when they woke up a 5am and engaged in loud conversation. We also had hallway noise -- the doors were inclined to slam shut unless you closed them slowly (and many people didn't).The bottom line is that I would definitely stay at the Palace Hotel again. It was a quality experience at a very good price.

We stayed at the Palace Hotel recently as part of a 2 1/2 week trip along the California coast, ending in San Francisco. <hl> I had stayed at the Palace Hotel many years ago, and was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large (15' X 15&quot;) with high ceilings, and a large flat screen TV. <hl> We were aware of the excessive cost of certain items (internet and parking), and worked around them. Since San Francisco was our final stop on the trip, we turned in our rental car when we arrived at the hotel. And the hotel offers free wireless internet in the lobby (it gets heavy use), although we used our laptop via a telephone internet connection. Even then, we had to pay for outside telephone calls, but it wasn't a problem considering our low hotel rate. The hotel is in an excellent location, just a few blocks from Union Square (easy walk) and in walking distance from the Ferry Building. You can also catch the trolley to Fisherman's Wharf right in front of the hotel. There is also a BART station in front of the hotel. We always request a quiet room location, and on this stay we were given an inside room. In San Francisco, unless you are in a room on a very high floor, you will get more than your share of street noise. So at the Palace, I would recommend the inside rooms -- no view but also no noise. Some other travelers noted the sound from the adjacent rooms and also from the hallway. We also had that experience, but fortunately not in the middle of the night. We could hear the couple next door whose bed shared a wall with ours, but mainly when they woke up a 5am and engaged in loud conversation. We also had hallway noise -- the doors were inclined to slam shut unless you closed them slowly (and many people didn't).The bottom line is that I would definitely stay at the Palace Hotel again. It was a quality experience at a very good price.

tripadvisor_review_7437

tripadvisor

We were warmly welcomed by the staff

question: How do you like the hotel staff?, context: My husband and I just returned from a short getaway trip to San Francisco. I booked our stay through Expedia and chose Villa Florence for its location and its pet policy (no added fee!), since our Jack Russell terrier accompanied us on our trip. The hotel let us check into our room early (check-in is at 3 pm), even though I only called them 30 minutes before we arrived. They also honored my request for a quiet, pet-friendly room at the last minute when I wrongfully assumed that Expedia would pass on our special requests. We were warmly welcomed by the staff, and our anxious dog, who is not exactly a city dog and was overwhelmed with all the hustle and bustle, was met with smiles and welcome petting. (Every time we went in and out of the hotel, we, including our dog, were greeted warmly by the staff.) Our standard king room was not exactly gigantic, but large enough for us and was well-decorated and clean. The bathroom is small but quite functional and had great products from Lather. My husband was happy to see the large flat screen tv and the ipod ready sound system in the room. The linens on the bed were soft and the feather bed quite comfortable. The room itself was an interior room with no view, which was good for us since it got quite noisy at night from the busy streets below. On Friday night, we heard the faint thumping bass from a nearby club but not so loud that we couldn't sleep. We had breakfast at the attached restaurant, Kuleto's, on our final day, and it was reasonably priced (compared to everything else in San Francisco) and very tasty. The cable cars run right in front of the hotel on Powell Street and the Bart/Muni station is just 2 blocks down, so transportation was no problem at all. The only negative I would say about our stay was the lack of nearby parks to take our dog. Union Square, even with its grassy area, wasn't exactly an ideal place for our dog. Overall, I would recommend Villa Florence for its friendly service, clean and comfortable accomodations and its proximity to everything. We had a great time!

How do you like the hotel staff?

We were warmly welcomed by the staff , and our anxious dog, who is not exactly a city dog and was overwhelmed with all the hustle and bustle, was met with smiles and welcome petting.

My husband and I just returned from a short getaway trip to San Francisco. I booked our stay through Expedia and chose Villa Florence for its location and its pet policy (no added fee!), since our Jack Russell terrier accompanied us on our trip. The hotel let us check into our room early (check-in is at 3 pm), even though I only called them 30 minutes before we arrived. They also honored my request for a quiet, pet-friendly room at the last minute when I wrongfully assumed that Expedia would pass on our special requests. We were warmly welcomed by the staff, and our anxious dog, who is not exactly a city dog and was overwhelmed with all the hustle and bustle, was met with smiles and welcome petting. (Every time we went in and out of the hotel, we, including our dog, were greeted warmly by the staff.) Our standard king room was not exactly gigantic, but large enough for us and was well-decorated and clean. The bathroom is small but quite functional and had great products from Lather. My husband was happy to see the large flat screen tv and the ipod ready sound system in the room. The linens on the bed were soft and the feather bed quite comfortable. The room itself was an interior room with no view, which was good for us since it got quite noisy at night from the busy streets below. On Friday night, we heard the faint thumping bass from a nearby club but not so loud that we couldn't sleep. We had breakfast at the attached restaurant, Kuleto's, on our final day, and it was reasonably priced (compared to everything else in San Francisco) and very tasty. The cable cars run right in front of the hotel on Powell Street and the Bart/Muni station is just 2 blocks down, so transportation was no problem at all. The only negative I would say about our stay was the lack of nearby parks to take our dog. Union Square, even with its grassy area, wasn't exactly an ideal place for our dog. Overall, I would recommend Villa Florence for its friendly service, clean and comfortable accomodations and its proximity to everything. We had a great time!

<hl> We were warmly welcomed by the staff <hl> , and our anxious dog, who is not exactly a city dog and was overwhelmed with all the hustle and bustle, was met with smiles and welcome petting.

My husband and I just returned from a short getaway trip to San Francisco. I booked our stay through Expedia and chose Villa Florence for its location and its pet policy (no added fee!), since our Jack Russell terrier accompanied us on our trip. The hotel let us check into our room early (check-in is at 3 pm), even though I only called them 30 minutes before we arrived. They also honored my request for a quiet, pet-friendly room at the last minute when I wrongfully assumed that Expedia would pass on our special requests. <hl> We were warmly welcomed by the staff <hl>, and our anxious dog, who is not exactly a city dog and was overwhelmed with all the hustle and bustle, was met with smiles and welcome petting. (Every time we went in and out of the hotel, we, including our dog, were greeted warmly by the staff.) Our standard king room was not exactly gigantic, but large enough for us and was well-decorated and clean. The bathroom is small but quite functional and had great products from Lather. My husband was happy to see the large flat screen tv and the ipod ready sound system in the room. The linens on the bed were soft and the feather bed quite comfortable. The room itself was an interior room with no view, which was good for us since it got quite noisy at night from the busy streets below. On Friday night, we heard the faint thumping bass from a nearby club but not so loud that we couldn't sleep. We had breakfast at the attached restaurant, Kuleto's, on our final day, and it was reasonably priced (compared to everything else in San Francisco) and very tasty. The cable cars run right in front of the hotel on Powell Street and the Bart/Muni station is just 2 blocks down, so transportation was no problem at all. The only negative I would say about our stay was the lack of nearby parks to take our dog. Union Square, even with its grassy area, wasn't exactly an ideal place for our dog. Overall, I would recommend Villa Florence for its friendly service, clean and comfortable accomodations and its proximity to everything. We had a great time!

My husband and I just returned from a short getaway trip to San Francisco. I booked our stay through Expedia and chose Villa Florence for its location and its pet policy (no added fee!), since our Jack Russell terrier accompanied us on our trip. The hotel let us check into our room early (check-in is at 3 pm), even though I only called them 30 minutes before we arrived. They also honored my request for a quiet, pet-friendly room at the last minute when I wrongfully assumed that Expedia would pass on our special requests. <hl> We were warmly welcomed by the staff , and our anxious dog, who is not exactly a city dog and was overwhelmed with all the hustle and bustle, was met with smiles and welcome petting. <hl> (Every time we went in and out of the hotel, we, including our dog, were greeted warmly by the staff.) Our standard king room was not exactly gigantic, but large enough for us and was well-decorated and clean. The bathroom is small but quite functional and had great products from Lather. My husband was happy to see the large flat screen tv and the ipod ready sound system in the room. The linens on the bed were soft and the feather bed quite comfortable. The room itself was an interior room with no view, which was good for us since it got quite noisy at night from the busy streets below. On Friday night, we heard the faint thumping bass from a nearby club but not so loud that we couldn't sleep. We had breakfast at the attached restaurant, Kuleto's, on our final day, and it was reasonably priced (compared to everything else in San Francisco) and very tasty. The cable cars run right in front of the hotel on Powell Street and the Bart/Muni station is just 2 blocks down, so transportation was no problem at all. The only negative I would say about our stay was the lack of nearby parks to take our dog. Union Square, even with its grassy area, wasn't exactly an ideal place for our dog. Overall, I would recommend Villa Florence for its friendly service, clean and comfortable accomodations and its proximity to everything. We had a great time!

tripadvisor_review_4346

tripadvisor

close to union square

question: How is the union square?, context: the palomar was a nice hotel. nothing special, the decorating was a bit generic. the service was excellent, everybody was very friendly and helpful. being so close to union square, it really was right in the middle of tourist central, but it made a good central location from which to explore some of the quieter neighborhoods of SF. if you are coming to shop at the big name stores, you probably couldnt do much better than the palomar for location and value. it is conveniently located close to a bart stop, which i wish i had known on the way there b.c our cab from OAK was $60 whereas the return trip on the bart was about $5 per person.

How is the union square?

being so close to union square , it really was right in the middle of tourist central, but it made a good central location from which to explore some of the quieter neighborhoods of SF.

the palomar was a nice hotel. nothing special, the decorating was a bit generic. the service was excellent, everybody was very friendly and helpful. being so close to union square, it really was right in the middle of tourist central, but it made a good central location from which to explore some of the quieter neighborhoods of SF. if you are coming to shop at the big name stores, you probably couldnt do much better than the palomar for location and value. it is conveniently located close to a bart stop, which i wish i had known on the way there b.c our cab from OAK was $60 whereas the return trip on the bart was about $5 per person.

being so <hl> close to union square <hl> , it really was right in the middle of tourist central, but it made a good central location from which to explore some of the quieter neighborhoods of SF.

the palomar was a nice hotel. nothing special, the decorating was a bit generic. the service was excellent, everybody was very friendly and helpful. being so <hl> close to union square <hl>, it really was right in the middle of tourist central, but it made a good central location from which to explore some of the quieter neighborhoods of SF. if you are coming to shop at the big name stores, you probably couldnt do much better than the palomar for location and value. it is conveniently located close to a bart stop, which i wish i had known on the way there b.c our cab from OAK was $60 whereas the return trip on the bart was about $5 per person.

the palomar was a nice hotel. nothing special, the decorating was a bit generic. the service was excellent, everybody was very friendly and helpful. <hl> being so close to union square , it really was right in the middle of tourist central, but it made a good central location from which to explore some of the quieter neighborhoods of SF. <hl> if you are coming to shop at the big name stores, you probably couldnt do much better than the palomar for location and value. it is conveniently located close to a bart stop, which i wish i had known on the way there b.c our cab from OAK was $60 whereas the return trip on the bart was about $5 per person.

tripadvisor_review_3845

tripadvisor

nice bed

question: How is bed?, context: My wife is picky about hotels and not easily impressed. The lobby was a good start-- easy on the eye, jazzy techno in the background. The staff was friendly and helpful with hints like &quot;don't waste your time at Pier 39.&quot; But when the missus entered our room, she exclaimed: &quot;Oh, hell yes.&quot; Cool furniture, nice bed and bathroom. Plenty of space. There was even a small couch and an i-pod adapter on the nightstand. I'd done well picking this place.

How is bed?

But when the missus entered our room, she exclaimed: &quot;Oh, hell yes.&quot; Cool furniture, nice bed and bathroom.

My wife is picky about hotels and not easily impressed. The lobby was a good start-- easy on the eye, jazzy techno in the background. The staff was friendly and helpful with hints like &quot;don't waste your time at Pier 39.&quot; But when the missus entered our room, she exclaimed: &quot;Oh, hell yes.&quot; Cool furniture, nice bed and bathroom. Plenty of space. There was even a small couch and an i-pod adapter on the nightstand. I'd done well picking this place.

But when the missus entered our room, she exclaimed: &quot;Oh, hell yes.&quot; Cool furniture, <hl> nice bed <hl> and bathroom.

My wife is picky about hotels and not easily impressed. The lobby was a good start-- easy on the eye, jazzy techno in the background. The staff was friendly and helpful with hints like &quot;don't waste your time at Pier 39.&quot; But when the missus entered our room, she exclaimed: &quot;Oh, hell yes.&quot; Cool furniture, <hl> nice bed <hl> and bathroom. Plenty of space. There was even a small couch and an i-pod adapter on the nightstand. I'd done well picking this place.

My wife is picky about hotels and not easily impressed. The lobby was a good start-- easy on the eye, jazzy techno in the background. The staff was friendly and helpful with hints like &quot;don't waste your time at Pier 39.&quot; <hl> But when the missus entered our room, she exclaimed: &quot;Oh, hell yes.&quot; Cool furniture, nice bed and bathroom. <hl> Plenty of space. There was even a small couch and an i-pod adapter on the nightstand. I'd done well picking this place.

tripadvisor_review_6350

tripadvisor

views were amazing

question: How was the view from the room of alcatraz?, context: After initially booking with another hotel that seemed shady we went the safe route. The hotel and its service is great, you can get a taxi anytime outside so travel within the city is so easy. Good location from all main tourist areas, we even walked to union square and north beach! The room and bathroom was large enough for two people and the views were amazing from the 26th floor! The only thing I wish were different was the price, it was a bit high for what the room was, but you're paying for the name and in San Francisco, everything is expensive, so we soon got used to that!

How was the view from the room of alcatraz?

The room and bathroom was large enough for two people and the views were amazing from the 26th floor!

After initially booking with another hotel that seemed shady we went the safe route. The hotel and its service is great, you can get a taxi anytime outside so travel within the city is so easy. Good location from all main tourist areas, we even walked to union square and north beach! The room and bathroom was large enough for two people and the views were amazing from the 26th floor! The only thing I wish were different was the price, it was a bit high for what the room was, but you're paying for the name and in San Francisco, everything is expensive, so we soon got used to that!

The room and bathroom was large enough for two people and the <hl> views were amazing <hl> from the 26th floor!

After initially booking with another hotel that seemed shady we went the safe route. The hotel and its service is great, you can get a taxi anytime outside so travel within the city is so easy. Good location from all main tourist areas, we even walked to union square and north beach! The room and bathroom was large enough for two people and the <hl> views were amazing <hl> from the 26th floor! The only thing I wish were different was the price, it was a bit high for what the room was, but you're paying for the name and in San Francisco, everything is expensive, so we soon got used to that!

After initially booking with another hotel that seemed shady we went the safe route. The hotel and its service is great, you can get a taxi anytime outside so travel within the city is so easy. Good location from all main tourist areas, we even walked to union square and north beach! <hl> The room and bathroom was large enough for two people and the views were amazing from the 26th floor! <hl> The only thing I wish were different was the price, it was a bit high for what the room was, but you're paying for the name and in San Francisco, everything is expensive, so we soon got used to that!

tripadvisor_review_11727

tripadvisor

The service was very helpful and nice too

question: How is service?, context: I stayed at the Serrano for 5 days this summer and I had a great time. The hotel is very nice and modern, the room was quite large, and the beds were very confortable. We had free internet access in the room and free coffee/tea in the mornings. The service was very helpful and nice too. When we arrived we asked for a different room and they immediately gave it to us. The location was excellent for sightseeing. Centrally located and with very easy access to everything. We really enjoyed our stay at the Serrano and would definitely go there again if we return!

How is service?

The service was very helpful and nice too .

I stayed at the Serrano for 5 days this summer and I had a great time. The hotel is very nice and modern, the room was quite large, and the beds were very confortable. We had free internet access in the room and free coffee/tea in the mornings. The service was very helpful and nice too. When we arrived we asked for a different room and they immediately gave it to us. The location was excellent for sightseeing. Centrally located and with very easy access to everything. We really enjoyed our stay at the Serrano and would definitely go there again if we return!

<hl> The service was very helpful and nice too <hl> .

I stayed at the Serrano for 5 days this summer and I had a great time. The hotel is very nice and modern, the room was quite large, and the beds were very confortable. We had free internet access in the room and free coffee/tea in the mornings. <hl> The service was very helpful and nice too <hl>. When we arrived we asked for a different room and they immediately gave it to us. The location was excellent for sightseeing. Centrally located and with very easy access to everything. We really enjoyed our stay at the Serrano and would definitely go there again if we return!

I stayed at the Serrano for 5 days this summer and I had a great time. The hotel is very nice and modern, the room was quite large, and the beds were very confortable. We had free internet access in the room and free coffee/tea in the mornings. <hl> The service was very helpful and nice too . <hl> When we arrived we asked for a different room and they immediately gave it to us. The location was excellent for sightseeing. Centrally located and with very easy access to everything. We really enjoyed our stay at the Serrano and would definitely go there again if we return!

tripadvisor_review_5076

tripadvisor

the staff were not friendly or helpful

question: What is your opinion of the staff in the KRA offices?, context: Upon arrival we were advised that there is a high level of break in's to cars, and no security. The hotel is like a maze with several different elevators going to different parts of the hotel, the staff were not friendly or helpful. The lock on our door was broken (part of the handle and fell off when I closed the door to our suite) The suite was old, stuffy, and dirty, with mold in the bathroom. I slept on top of the sheets, in my clothing. The air conditioner did not work. Upon leaving down the stairs (the several-elevator system was to confusing) we discovered shopping bags filled with garbage in the stairwell. Very gross. The price was $150USD... we complained to the manager about our repulsive experience... he took off $5. By far the worst hotel we stayed at on our drive from Seattle to L.A.

What is your opinion of the staff in the KRA offices?

The hotel is like a maze with several different elevators going to different parts of the hotel, the staff were not friendly or helpful .

Upon arrival we were advised that there is a high level of break in's to cars, and no security. The hotel is like a maze with several different elevators going to different parts of the hotel, the staff were not friendly or helpful. The lock on our door was broken (part of the handle and fell off when I closed the door to our suite) The suite was old, stuffy, and dirty, with mold in the bathroom. I slept on top of the sheets, in my clothing. The air conditioner did not work. Upon leaving down the stairs (the several-elevator system was to confusing) we discovered shopping bags filled with garbage in the stairwell. Very gross. The price was $150USD... we complained to the manager about our repulsive experience... he took off $5. By far the worst hotel we stayed at on our drive from Seattle to L.A.

The hotel is like a maze with several different elevators going to different parts of the hotel, <hl> the staff were not friendly or helpful <hl> .

Upon arrival we were advised that there is a high level of break in's to cars, and no security. The hotel is like a maze with several different elevators going to different parts of the hotel, <hl> the staff were not friendly or helpful <hl>. The lock on our door was broken (part of the handle and fell off when I closed the door to our suite) The suite was old, stuffy, and dirty, with mold in the bathroom. I slept on top of the sheets, in my clothing. The air conditioner did not work. Upon leaving down the stairs (the several-elevator system was to confusing) we discovered shopping bags filled with garbage in the stairwell. Very gross. The price was $150USD... we complained to the manager about our repulsive experience... he took off $5. By far the worst hotel we stayed at on our drive from Seattle to L.A.

Upon arrival we were advised that there is a high level of break in's to cars, and no security. <hl> The hotel is like a maze with several different elevators going to different parts of the hotel, the staff were not friendly or helpful . <hl> The lock on our door was broken (part of the handle and fell off when I closed the door to our suite) The suite was old, stuffy, and dirty, with mold in the bathroom. I slept on top of the sheets, in my clothing. The air conditioner did not work. Upon leaving down the stairs (the several-elevator system was to confusing) we discovered shopping bags filled with garbage in the stairwell. Very gross. The price was $150USD... we complained to the manager about our repulsive experience... he took off $5. By far the worst hotel we stayed at on our drive from Seattle to L.A.

tripadvisor_review_7228

tripadvisor

This was a real disappointment

question: How is the service?, context: We spent three days at the Pan Pacific over the Labour Day weekend. The person on the front desk was friendly and professional and swiftly checked us in. Our room was beautiful (superior king). It was a large room with a fresh contemporary design. The bathroom was luxurious - a sunken bath, a shower with good pressure (a must!), large sink with a large well lit mirror; and the toilet was discretely tucked behind a dividing wall.Other reviewers have expressed concern about the noise so I felt I should comment on this. Our room looked onto a side street and although there was some noise, I only noticed this on the first night - for me it was just a case of adjusting to the city. Daytime concierge was very friendly and helpful - although we were given misinformation in terms of the nearest MUNI stop.A word on room service - in the morning the service was excellent - be aware that there is a wider room service menu than the room card would suggest - I made the mistake of thinking the breakfast choices were very limited and later discovered that there were more choices in the hotel welcome book! Regardless, the service was efficient and friendly. However, the same cannot be said for evening room service. We called down for room service at about 10:30pm and received no response; concierge picked up the phone and he said he would call us back, but no return call was made! This was a real disappointment as this did not reflect the usual efficient service. Breakfast was a bit pricey (normal 4* prices really) but delicious. I had brioche french toast with maple syrup and pear and my partner had a cooked breakfast. I don't go for cooked breakfasts because I find them too greasy/heavy, but his looked really good. Also their double lattes are the best! I chose the Pan Pacific based on reviews I had read on TripAdviser, it lived up to my expectations and more and I would definitely stay there again if I were to visit SF in the future.

How is the service?

We called down for room service at about 10:30pm and received no response; concierge picked up the phone and he said he would call us back, but no return call was made! This was a real disappointment as this did not reflect the usual efficient service.

We spent three days at the Pan Pacific over the Labour Day weekend. The person on the front desk was friendly and professional and swiftly checked us in. Our room was beautiful (superior king). It was a large room with a fresh contemporary design. The bathroom was luxurious - a sunken bath, a shower with good pressure (a must!), large sink with a large well lit mirror; and the toilet was discretely tucked behind a dividing wall.Other reviewers have expressed concern about the noise so I felt I should comment on this. Our room looked onto a side street and although there was some noise, I only noticed this on the first night - for me it was just a case of adjusting to the city. Daytime concierge was very friendly and helpful - although we were given misinformation in terms of the nearest MUNI stop.A word on room service - in the morning the service was excellent - be aware that there is a wider room service menu than the room card would suggest - I made the mistake of thinking the breakfast choices were very limited and later discovered that there were more choices in the hotel welcome book! Regardless, the service was efficient and friendly. However, the same cannot be said for evening room service. We called down for room service at about 10:30pm and received no response; concierge picked up the phone and he said he would call us back, but no return call was made! This was a real disappointment as this did not reflect the usual efficient service. Breakfast was a bit pricey (normal 4* prices really) but delicious. I had brioche french toast with maple syrup and pear and my partner had a cooked breakfast. I don't go for cooked breakfasts because I find them too greasy/heavy, but his looked really good. Also their double lattes are the best! I chose the Pan Pacific based on reviews I had read on TripAdviser, it lived up to my expectations and more and I would definitely stay there again if I were to visit SF in the future.

We called down for room service at about 10:30pm and received no response; concierge picked up the phone and he said he would call us back, but no return call was made! <hl> This was a real disappointment <hl> as this did not reflect the usual efficient service.

We spent three days at the Pan Pacific over the Labour Day weekend. The person on the front desk was friendly and professional and swiftly checked us in. Our room was beautiful (superior king). It was a large room with a fresh contemporary design. The bathroom was luxurious - a sunken bath, a shower with good pressure (a must!), large sink with a large well lit mirror; and the toilet was discretely tucked behind a dividing wall.Other reviewers have expressed concern about the noise so I felt I should comment on this. Our room looked onto a side street and although there was some noise, I only noticed this on the first night - for me it was just a case of adjusting to the city. Daytime concierge was very friendly and helpful - although we were given misinformation in terms of the nearest MUNI stop.A word on room service - in the morning the service was excellent - be aware that there is a wider room service menu than the room card would suggest - I made the mistake of thinking the breakfast choices were very limited and later discovered that there were more choices in the hotel welcome book! Regardless, the service was efficient and friendly. However, the same cannot be said for evening room service. We called down for room service at about 10:30pm and received no response; concierge picked up the phone and he said he would call us back, but no return call was made! <hl> This was a real disappointment <hl> as this did not reflect the usual efficient service. Breakfast was a bit pricey (normal 4* prices really) but delicious. I had brioche french toast with maple syrup and pear and my partner had a cooked breakfast. I don't go for cooked breakfasts because I find them too greasy/heavy, but his looked really good. Also their double lattes are the best! I chose the Pan Pacific based on reviews I had read on TripAdviser, it lived up to my expectations and more and I would definitely stay there again if I were to visit SF in the future.

We spent three days at the Pan Pacific over the Labour Day weekend. The person on the front desk was friendly and professional and swiftly checked us in. Our room was beautiful (superior king). It was a large room with a fresh contemporary design. The bathroom was luxurious - a sunken bath, a shower with good pressure (a must!), large sink with a large well lit mirror; and the toilet was discretely tucked behind a dividing wall. Other reviewers have expressed concern about the noise so I felt I should comment on this. Our room looked onto a side street and although there was some noise, I only noticed this on the first night - for me it was just a case of adjusting to the city. Daytime concierge was very friendly and helpful - although we were given misinformation in terms of the nearest MUNI stop. A word on room service - in the morning the service was excellent - be aware that there is a wider room service menu than the room card would suggest - I made the mistake of thinking the breakfast choices were very limited and later discovered that there were more choices in the hotel welcome book! Regardless, the service was efficient and friendly. However, the same cannot be said for evening room service. <hl> We called down for room service at about 10:30pm and received no response; concierge picked up the phone and he said he would call us back, but no return call was made! This was a real disappointment as this did not reflect the usual efficient service. <hl> Breakfast was a bit pricey (normal 4* prices really) but delicious. I had brioche french toast with maple syrup and pear and my partner had a cooked breakfast. I don't go for cooked breakfasts because I find them too greasy/heavy, but his looked really good. Also their double lattes are the best! I chose the Pan Pacific based on reviews I had read on TripAdviser, it lived up to my expectations and more and I would definitely stay there again if I were to visit SF in the future.

tripadvisor_review_9046

tripadvisor

food items offered

question: How was the food?, context: We spent 2 nights at the Ritz San Francisco over the Memorial Day weekend holiday. Overall, it was a fantastic experience. From the greetings as we entered the grand lobby area (the smell of fresh flowers is truly wonderful), to the beautiful room, we truly enjoyed the experience.Pros: Excellent room service &amp; food items offered; top quality bath and room amenities; very friendly staff; the Fitness Center (fruit-infused water, steam room, pool--need I say more?); bottled water provided when you valet and take your car out.Cons: I would have preferred a separate tub and shower, but I think due to limited space in the city, it needed to be done this way. We had a special order of water and cheese, but it was not in our room when we first arrived, and it took 2 phone calls to get it up there (and it was missing requested items, such as lemons and ice). I also visited the spa, and they were 10 minutes late in getting to me, which I think they should work on. Also, the valet attendant nearly gave another couple our rental car (!), very random. If it wasn't for my husband arriving to the scene a few seconds later, someone else would have driven off with our car (so be sure you are there before your car arrives).

How was the food?

Pros: Excellent room service &amp; food items offered ; top quality bath and room amenities; very friendly staff; the Fitness Center (fruit-infused water, steam room, pool--need I say more?); bottled water provided when you valet and take your car out.

We spent 2 nights at the Ritz San Francisco over the Memorial Day weekend holiday. Overall, it was a fantastic experience. From the greetings as we entered the grand lobby area (the smell of fresh flowers is truly wonderful), to the beautiful room, we truly enjoyed the experience.Pros: Excellent room service &amp; food items offered; top quality bath and room amenities; very friendly staff; the Fitness Center (fruit-infused water, steam room, pool--need I say more?); bottled water provided when you valet and take your car out.Cons: I would have preferred a separate tub and shower, but I think due to limited space in the city, it needed to be done this way. We had a special order of water and cheese, but it was not in our room when we first arrived, and it took 2 phone calls to get it up there (and it was missing requested items, such as lemons and ice). I also visited the spa, and they were 10 minutes late in getting to me, which I think they should work on. Also, the valet attendant nearly gave another couple our rental car (!), very random. If it wasn't for my husband arriving to the scene a few seconds later, someone else would have driven off with our car (so be sure you are there before your car arrives).

Pros: Excellent room service &amp; <hl> food items offered <hl> ; top quality bath and room amenities; very friendly staff; the Fitness Center (fruit-infused water, steam room, pool--need I say more?); bottled water provided when you valet and take your car out.

We spent 2 nights at the Ritz San Francisco over the Memorial Day weekend holiday. Overall, it was a fantastic experience. From the greetings as we entered the grand lobby area (the smell of fresh flowers is truly wonderful), to the beautiful room, we truly enjoyed the experience.Pros: Excellent room service &amp; <hl> food items offered <hl>; top quality bath and room amenities; very friendly staff; the Fitness Center (fruit-infused water, steam room, pool--need I say more?); bottled water provided when you valet and take your car out.Cons: I would have preferred a separate tub and shower, but I think due to limited space in the city, it needed to be done this way. We had a special order of water and cheese, but it was not in our room when we first arrived, and it took 2 phone calls to get it up there (and it was missing requested items, such as lemons and ice). I also visited the spa, and they were 10 minutes late in getting to me, which I think they should work on. Also, the valet attendant nearly gave another couple our rental car (!), very random. If it wasn't for my husband arriving to the scene a few seconds later, someone else would have driven off with our car (so be sure you are there before your car arrives).

We spent 2 nights at the Ritz San Francisco over the Memorial Day weekend holiday. Overall, it was a fantastic experience. From the greetings as we entered the grand lobby area (the smell of fresh flowers is truly wonderful), to the beautiful room, we truly enjoyed the experience. <hl> Pros: Excellent room service &amp; food items offered ; top quality bath and room amenities; very friendly staff; the Fitness Center (fruit-infused water, steam room, pool--need I say more?); bottled water provided when you valet and take your car out. <hl> Cons: I would have preferred a separate tub and shower, but I think due to limited space in the city, it needed to be done this way. We had a special order of water and cheese, but it was not in our room when we first arrived, and it took 2 phone calls to get it up there (and it was missing requested items, such as lemons and ice). I also visited the spa, and they were 10 minutes late in getting to me, which I think they should work on. Also, the valet attendant nearly gave another couple our rental car (!), very random. If it wasn't for my husband arriving to the scene a few seconds later, someone else would have driven off with our car (so be sure you are there before your car arrives).

tripadvisor_review_2138

tripadvisor

The staff is accomodating and warm and the

question: What do you think about the service?, context: I have stayed at the FS SF twice for business. It is a beautiful hotel, with clean large rooms, L'Occitane bath products, excellent service and very good food. The location is within blocks of Union Square (great shopping) and close to the business district. I dont think I will stay anywhere else in SF. The staff is accomodating and warm and the hotel is excellent, for business or pleasure.

What do you think about the service?

The staff is accomodating and warm and the hotel is excellent, for business or pleasure.

I have stayed at the FS SF twice for business. It is a beautiful hotel, with clean large rooms, L'Occitane bath products, excellent service and very good food. The location is within blocks of Union Square (great shopping) and close to the business district. I dont think I will stay anywhere else in SF. The staff is accomodating and warm and the hotel is excellent, for business or pleasure.

<hl> The staff is accomodating and warm and the <hl> hotel is excellent, for business or pleasure.

I have stayed at the FS SF twice for business. It is a beautiful hotel, with clean large rooms, L'Occitane bath products, excellent service and very good food. The location is within blocks of Union Square (great shopping) and close to the business district. I dont think I will stay anywhere else in SF. <hl> The staff is accomodating and warm and the <hl> hotel is excellent, for business or pleasure.

I have stayed at the FS SF twice for business. It is a beautiful hotel, with clean large rooms, L'Occitane bath products, excellent service and very good food. The location is within blocks of Union Square (great shopping) and close to the business district. I dont think I will stay anywhere else in SF. <hl> The staff is accomodating and warm and the hotel is excellent, for business or pleasure. <hl>

tripadvisor_review_4543

tripadvisor

The wine reception was nice

question: How about wine hour?, context: Things were a little disorganized at check-in but once they got everything figured out it was a wonderful stay. The beds and shower were nice. The room was a decent size for San Francisco and everything was clean and well kept. I really like the design of the lobby, definitely not your standard hotel. The wine reception was nice. It was busy but well managed. We had a bay view room and it was kind of a splurge but worth it. We were able to get a package with breakfast and Muni passes and valet parking on the hotel website. The location is also quite nice, right between Ghirardelli Square and Pier 39, both of which are worth a visit.

How about wine hour?

The wine reception was nice .

Things were a little disorganized at check-in but once they got everything figured out it was a wonderful stay. The beds and shower were nice. The room was a decent size for San Francisco and everything was clean and well kept. I really like the design of the lobby, definitely not your standard hotel. The wine reception was nice. It was busy but well managed. We had a bay view room and it was kind of a splurge but worth it. We were able to get a package with breakfast and Muni passes and valet parking on the hotel website. The location is also quite nice, right between Ghirardelli Square and Pier 39, both of which are worth a visit.

<hl> The wine reception was nice <hl> .

Things were a little disorganized at check-in but once they got everything figured out it was a wonderful stay. The beds and shower were nice. The room was a decent size for San Francisco and everything was clean and well kept. I really like the design of the lobby, definitely not your standard hotel. <hl> The wine reception was nice <hl>. It was busy but well managed. We had a bay view room and it was kind of a splurge but worth it. We were able to get a package with breakfast and Muni passes and valet parking on the hotel website. The location is also quite nice, right between Ghirardelli Square and Pier 39, both of which are worth a visit.

Things were a little disorganized at check-in but once they got everything figured out it was a wonderful stay. The beds and shower were nice. The room was a decent size for San Francisco and everything was clean and well kept. I really like the design of the lobby, definitely not your standard hotel. <hl> The wine reception was nice . <hl> It was busy but well managed. We had a bay view room and it was kind of a splurge but worth it. We were able to get a package with breakfast and Muni passes and valet parking on the hotel website. The location is also quite nice, right between Ghirardelli Square and Pier 39, both of which are worth a visit.

tripadvisor_review_1411

tripadvisor

The staff are the most helpful and friendly I have ever seen

question: How is the staff?, context: This is one of the best hotels I have ever been in. It is centerally located only a block away from china town and a couple from union square. The staff are the most helpful and friendly I have ever seen. From check in with a lady called Crystal she supplied us with maps gave good advice and was very helpful. Another member of staff from meeting me once remembered my name everytime he saw me. Its not the cheapest place but it is a very nice hotel and you wont regret booking here. The food is excellent as well.

How is the staff?

The staff are the most helpful and friendly I have ever seen .

This is one of the best hotels I have ever been in. It is centerally located only a block away from china town and a couple from union square. The staff are the most helpful and friendly I have ever seen. From check in with a lady called Crystal she supplied us with maps gave good advice and was very helpful. Another member of staff from meeting me once remembered my name everytime he saw me. Its not the cheapest place but it is a very nice hotel and you wont regret booking here. The food is excellent as well.

<hl> The staff are the most helpful and friendly I have ever seen <hl> .

This is one of the best hotels I have ever been in. It is centerally located only a block away from china town and a couple from union square. <hl> The staff are the most helpful and friendly I have ever seen <hl>. From check in with a lady called Crystal she supplied us with maps gave good advice and was very helpful. Another member of staff from meeting me once remembered my name everytime he saw me. Its not the cheapest place but it is a very nice hotel and you wont regret booking here. The food is excellent as well.

This is one of the best hotels I have ever been in. It is centerally located only a block away from china town and a couple from union square. <hl> The staff are the most helpful and friendly I have ever seen . <hl> From check in with a lady called Crystal she supplied us with maps gave good advice and was very helpful. Another member of staff from meeting me once remembered my name everytime he saw me. Its not the cheapest place but it is a very nice hotel and you wont regret booking here. The food is excellent as well.

tripadvisor_review_417

tripadvisor

location

question: How central and close of everything it's?, context: I was very surprised when I arrived at this hotel, due to the negative reviews from previous postings. We had a room on the 5th floor ,and found nothing wrong with this hotel. The room and bathroom size was good, always clean, comfortable beds, nice toiletries, good A/C. The location was excellent and close to everything, elevator worked fine. As mentioned by others the area close to the hotel (tenderloin section) is not the prettiest, but we were not bothered at all by the beggers. What we enjoyed the most was the wine hour in the afternoons, there was always plenty of all kinds of wine, specially merlot. I like to mention 2 people who were very helpful and nice, John (the concierge) and Kaheel (the do it all guy) always pleasant and very helpful. Thanks guys for a wonderful stay!

How central and close of everything it's?

The location was excellent and close to everything, elevator worked fine.

I was very surprised when I arrived at this hotel, due to the negative reviews from previous postings. We had a room on the 5th floor ,and found nothing wrong with this hotel. The room and bathroom size was good, always clean, comfortable beds, nice toiletries, good A/C. The location was excellent and close to everything, elevator worked fine. As mentioned by others the area close to the hotel (tenderloin section) is not the prettiest, but we were not bothered at all by the beggers. What we enjoyed the most was the wine hour in the afternoons, there was always plenty of all kinds of wine, specially merlot. I like to mention 2 people who were very helpful and nice, John (the concierge) and Kaheel (the do it all guy) always pleasant and very helpful. Thanks guys for a wonderful stay!

The <hl> location <hl> was excellent and close to everything, elevator worked fine.

I was very surprised when I arrived at this hotel, due to the negative reviews from previous postings. We had a room on the 5th floor ,and found nothing wrong with this hotel. The room and bathroom size was good, always clean, comfortable beds, nice toiletries, good A/C. The <hl> location <hl> was excellent and close to everything, elevator worked fine. As mentioned by others the area close to the hotel (tenderloin section) is not the prettiest, but we were not bothered at all by the beggers. What we enjoyed the most was the wine hour in the afternoons, there was always plenty of all kinds of wine, specially merlot. I like to mention 2 people who were very helpful and nice, John (the concierge) and Kaheel (the do it all guy) always pleasant and very helpful. Thanks guys for a wonderful stay!

I was very surprised when I arrived at this hotel, due to the negative reviews from previous postings. We had a room on the 5th floor ,and found nothing wrong with this hotel. The room and bathroom size was good, always clean, comfortable beds, nice toiletries, good A/C. <hl> The location was excellent and close to everything, elevator worked fine. <hl> As mentioned by others the area close to the hotel (tenderloin section) is not the prettiest, but we were not bothered at all by the beggers. What we enjoyed the most was the wine hour in the afternoons, there was always plenty of all kinds of wine, specially merlot. I like to mention 2 people who were very helpful and nice, John (the concierge) and Kaheel (the do it all guy) always pleasant and very helpful. Thanks guys for a wonderful stay!

tripadvisor_review_4956

tripadvisor

The pool is a bit small but the kids loved it

question: How is the pool?, context: I found this hotel good value for money. OK there are a lot of complaints on here ....with comments like &quot; stay at the Hilton &quot; ....I would be surprised if the Hilton was available at the same price as this hotel.With children aged 7 and 10 the location was excellent , especially with the access right on to the wharf.....the beds are very comfortable and I found the staff very friendly......The pool is a bit small but the kids loved it and did not stay in too long ......Only downside in my opinion is there is no bar or lounge area.......apart from that it is ideal for a short family break,.

How is the pool?

The pool is a bit small but the kids loved it and did not stay in too long ......

I found this hotel good value for money. OK there are a lot of complaints on here ....with comments like &quot; stay at the Hilton &quot; ....I would be surprised if the Hilton was available at the same price as this hotel.With children aged 7 and 10 the location was excellent , especially with the access right on to the wharf.....the beds are very comfortable and I found the staff very friendly......The pool is a bit small but the kids loved it and did not stay in too long ......Only downside in my opinion is there is no bar or lounge area.......apart from that it is ideal for a short family break,.

<hl> The pool is a bit small but the kids loved it <hl> and did not stay in too long ......

I found this hotel good value for money. OK there are a lot of complaints on here ....with comments like &quot; stay at the Hilton &quot; ....I would be surprised if the Hilton was available at the same price as this hotel.With children aged 7 and 10 the location was excellent , especially with the access right on to the wharf.....the beds are very comfortable and I found the staff very friendly......<hl> The pool is a bit small but the kids loved it <hl> and did not stay in too long ......Only downside in my opinion is there is no bar or lounge area.......apart from that it is ideal for a short family break,.

I found this hotel good value for money. OK there are a lot of complaints on here ....with comments like &quot; stay at the Hilton &quot; .... I would be surprised if the Hilton was available at the same price as this hotel. With children aged 7 and 10 the location was excellent , especially with the access right on to the wharf..... the beds are very comfortable and I found the staff very friendly...... <hl> The pool is a bit small but the kids loved it and did not stay in too long ...... <hl> Only downside in my opinion is there is no bar or lounge area.......apart from that it is ideal for a short family break,.

tripadvisor_review_15467

tripadvisor

They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!)

question: When is complimentary cheese used?, context: My husband and I stayed here in late September. We loved the place and prefer it to all the other hotels in San Francisco.We have tried:The Four Seasons (hated it-noisy, pretentious and noir.)The Mandarin Oriental: (like it a lot, second choice, but it is in the financial district, on the top floors of a high rise office building. Hard to get away from feeling like you are going to work.The Omni: Nice hotel, nice location, nice rooms. Bad service.The Fairmont Ghirardelli Square is an all-suites hotel that is an historic building. It has great charm and large windows (with incredible views.) The rooms are extraordinary, with fireplaces, bay views, kitchens, family rooms, marble baths, large flat screens in the bedrooms and family rooms. They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!) Outside there are large open terraces (with gas fire pits) to hang out on on beautiful days - overlooking the bay and the plaza of Ghirardelli Square.A block and a half from Gary Denko's Restaurant, Fort Mason Park, and on the National Maritime Historic Park we walked all over the place.I particularly like the antique four-master docked in the Maritime Park. Waking up to see that every morning was terrific.Very strong recommendation. Hard to beat this place, anywhere in the world.

When is complimentary cheese used?

They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!) Outside there are large open terraces (with gas fire pits) to hang out on on beautiful days - overlooking the bay and the plaza of Ghirardelli Square.

My husband and I stayed here in late September. We loved the place and prefer it to all the other hotels in San Francisco.We have tried:The Four Seasons (hated it-noisy, pretentious and noir.)The Mandarin Oriental: (like it a lot, second choice, but it is in the financial district, on the top floors of a high rise office building. Hard to get away from feeling like you are going to work.The Omni: Nice hotel, nice location, nice rooms. Bad service.The Fairmont Ghirardelli Square is an all-suites hotel that is an historic building. It has great charm and large windows (with incredible views.) The rooms are extraordinary, with fireplaces, bay views, kitchens, family rooms, marble baths, large flat screens in the bedrooms and family rooms. They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!) Outside there are large open terraces (with gas fire pits) to hang out on on beautiful days - overlooking the bay and the plaza of Ghirardelli Square.A block and a half from Gary Denko's Restaurant, Fort Mason Park, and on the National Maritime Historic Park we walked all over the place.I particularly like the antique four-master docked in the Maritime Park. Waking up to see that every morning was terrific.Very strong recommendation. Hard to beat this place, anywhere in the world.

<hl> They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!) <hl> Outside there are large open terraces (with gas fire pits) to hang out on on beautiful days - overlooking the bay and the plaza of Ghirardelli Square.

My husband and I stayed here in late September. We loved the place and prefer it to all the other hotels in San Francisco.We have tried:The Four Seasons (hated it-noisy, pretentious and noir.)The Mandarin Oriental: (like it a lot, second choice, but it is in the financial district, on the top floors of a high rise office building. Hard to get away from feeling like you are going to work.The Omni: Nice hotel, nice location, nice rooms. Bad service.The Fairmont Ghirardelli Square is an all-suites hotel that is an historic building. It has great charm and large windows (with incredible views.) The rooms are extraordinary, with fireplaces, bay views, kitchens, family rooms, marble baths, large flat screens in the bedrooms and family rooms. <hl> They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!) <hl> Outside there are large open terraces (with gas fire pits) to hang out on on beautiful days - overlooking the bay and the plaza of Ghirardelli Square.A block and a half from Gary Denko's Restaurant, Fort Mason Park, and on the National Maritime Historic Park we walked all over the place.I particularly like the antique four-master docked in the Maritime Park. Waking up to see that every morning was terrific.Very strong recommendation. Hard to beat this place, anywhere in the world.

My husband and I stayed here in late September. We loved the place and prefer it to all the other hotels in San Francisco. We have tried:The Four Seasons (hated it-noisy, pretentious and noir.)The Mandarin Oriental: (like it a lot, second choice, but it is in the financial district, on the top floors of a high rise office building. Hard to get away from feeling like you are going to work. The Omni: Nice hotel, nice location, nice rooms. Bad service. The Fairmont Ghirardelli Square is an all-suites hotel that is an historic building. It has great charm and large windows (with incredible views.) The rooms are extraordinary, with fireplaces, bay views, kitchens, family rooms, marble baths, large flat screens in the bedrooms and family rooms. <hl> They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!) Outside there are large open terraces (with gas fire pits) to hang out on on beautiful days - overlooking the bay and the plaza of Ghirardelli Square. <hl> A block and a half from Gary Denko's Restaurant, Fort Mason Park, and on the National Maritime Historic Park we walked all over the place. I particularly like the antique four-master docked in the Maritime Park. Waking up to see that every morning was terrific. Very strong recommendation. Hard to beat this place, anywhere in the world.

tripadvisor_review_5

tripadvisor

The front desk staff was very nice

question: What about the front desk?, context: Just returned from 3 days stay at the San Francisco Marriott Downtown.LOCATION: Its a nice hotel in SOMA close to MarketStreet and Museum of Modern Art. The neighborhood is nice and close to Market Street shopping, Muni train stationand many tourist attractions and is quite safe even late at night.ROOM: The room that was offered to me was anon-smoking disabled access room, so your roommight differ from these description about the room.The view of the city and MOMA was great from theroom. There is a separate high floor elevator thatprovides quick access to high floors with as fewstops as possible. The room and bathroom was very spacious. One thing that is noticably missing in the room was a mini-bar. I arrived late night and wanted some snack.The room service was closed and there was nomini-bar. Fortunately, there are quite a few 24 hourconvenience stores steps away from the hotel onMarket street.The carpet and furniture was little worn, but the linensand comforters were fresh and new.STAFF: The front desk staff was very nice and gave mea high floor room with view. Housekeeping staff wascourteous as well. Didn't have a chance to talk with concierge services - so can't comment on that.FACILITIES: The room has high speed wired internet access available for an extra $12.95. This charge alsoincludes unlimited local calling and unlimited domesticlong distance within the continental US. Room hasa TV with number of US channels including HBO and Starz.To SUM UP, this is a great hotel with good service. I wouldrate it 3.5 stars. With minimal renovations to rooms, itcould upgrade to 4 stars easily.

What about the front desk?

STAFF: The front desk staff was very nice and gave mea high floor room with view.

Just returned from 3 days stay at the San Francisco Marriott Downtown.LOCATION: Its a nice hotel in SOMA close to MarketStreet and Museum of Modern Art. The neighborhood is nice and close to Market Street shopping, Muni train stationand many tourist attractions and is quite safe even late at night.ROOM: The room that was offered to me was anon-smoking disabled access room, so your roommight differ from these description about the room.The view of the city and MOMA was great from theroom. There is a separate high floor elevator thatprovides quick access to high floors with as fewstops as possible. The room and bathroom was very spacious. One thing that is noticably missing in the room was a mini-bar. I arrived late night and wanted some snack.The room service was closed and there was nomini-bar. Fortunately, there are quite a few 24 hourconvenience stores steps away from the hotel onMarket street.The carpet and furniture was little worn, but the linensand comforters were fresh and new.STAFF: The front desk staff was very nice and gave mea high floor room with view. Housekeeping staff wascourteous as well. Didn't have a chance to talk with concierge services - so can't comment on that.FACILITIES: The room has high speed wired internet access available for an extra $12.95. This charge alsoincludes unlimited local calling and unlimited domesticlong distance within the continental US. Room hasa TV with number of US channels including HBO and Starz.To SUM UP, this is a great hotel with good service. I wouldrate it 3.5 stars. With minimal renovations to rooms, itcould upgrade to 4 stars easily.

STAFF: <hl> The front desk staff was very nice <hl> and gave mea high floor room with view.

Just returned from 3 days stay at the San Francisco Marriott Downtown.LOCATION: Its a nice hotel in SOMA close to MarketStreet and Museum of Modern Art. The neighborhood is nice and close to Market Street shopping, Muni train stationand many tourist attractions and is quite safe even late at night.ROOM: The room that was offered to me was anon-smoking disabled access room, so your roommight differ from these description about the room.The view of the city and MOMA was great from theroom. There is a separate high floor elevator thatprovides quick access to high floors with as fewstops as possible. The room and bathroom was very spacious. One thing that is noticably missing in the room was a mini-bar. I arrived late night and wanted some snack.The room service was closed and there was nomini-bar. Fortunately, there are quite a few 24 hourconvenience stores steps away from the hotel onMarket street.The carpet and furniture was little worn, but the linensand comforters were fresh and new.STAFF: <hl> The front desk staff was very nice <hl> and gave mea high floor room with view. Housekeeping staff wascourteous as well. Didn't have a chance to talk with concierge services - so can't comment on that.FACILITIES: The room has high speed wired internet access available for an extra $12.95. This charge alsoincludes unlimited local calling and unlimited domesticlong distance within the continental US. Room hasa TV with number of US channels including HBO and Starz.To SUM UP, this is a great hotel with good service. I wouldrate it 3.5 stars. With minimal renovations to rooms, itcould upgrade to 4 stars easily.

Just returned from 3 days stay at the San Francisco Marriott Downtown. LOCATION: Its a nice hotel in SOMA close to MarketStreet and Museum of Modern Art. The neighborhood is nice and close to Market Street shopping, Muni train stationand many tourist attractions and is quite safe even late at night. ROOM: The room that was offered to me was anon-smoking disabled access room, so your roommight differ from these description about the room. The view of the city and MOMA was great from theroom. There is a separate high floor elevator thatprovides quick access to high floors with as fewstops as possible. The room and bathroom was very spacious. One thing that is noticably missing in the room was a mini-bar. I arrived late night and wanted some snack. The room service was closed and there was nomini-bar. Fortunately, there are quite a few 24 hourconvenience stores steps away from the hotel onMarket street. The carpet and furniture was little worn, but the linensand comforters were fresh and new. <hl> STAFF: The front desk staff was very nice and gave mea high floor room with view. <hl> Housekeeping staff wascourteous as well. Didn't have a chance to talk with concierge services - so can't comment on that. FACILITIES: The room has high speed wired internet access available for an extra $12.95. This charge alsoincludes unlimited local calling and unlimited domesticlong distance within the continental US. Room hasa TV with number of US channels including HBO and Starz. To SUM UP, this is a great hotel with good service. I wouldrate it 3.5 stars. With minimal renovations to rooms, itcould upgrade to 4 stars easily.

tripadvisor_review_14152

tripadvisor

not a lot of frills, nice wine reception

question: How do you like wine tasting?, context: We needed a one night stay. I looked diligently for a good solid hotel, that I would not be afraid of the ambiance or the room. This is a nice solid hotel. Low key, not a lot of frills, nice wine reception, friendly staff. Small rooms, but again, how much time do you spend in the room? Room was nicely decorated.

How do you like wine tasting?

Low key, not a lot of frills, nice wine reception , friendly staff.

We needed a one night stay. I looked diligently for a good solid hotel, that I would not be afraid of the ambiance or the room. This is a nice solid hotel. Low key, not a lot of frills, nice wine reception, friendly staff. Small rooms, but again, how much time do you spend in the room? Room was nicely decorated.

Low key, <hl> not a lot of frills, nice wine reception <hl> , friendly staff.

We needed a one night stay. I looked diligently for a good solid hotel, that I would not be afraid of the ambiance or the room. This is a nice solid hotel. Low key, <hl> not a lot of frills, nice wine reception <hl>, friendly staff. Small rooms, but again, how much time do you spend in the room? Room was nicely decorated.

We needed a one night stay. I looked diligently for a good solid hotel, that I would not be afraid of the ambiance or the room. This is a nice solid hotel. <hl> Low key, not a lot of frills, nice wine reception , friendly staff. <hl> Small rooms, but again, how much time do you spend in the room? Room was nicely decorated.

tripadvisor_review_12567

tripadvisor

San Francisco

question: Where is food?, context: I have just returned from San Francisco and an enjoyable 6 night stay in The Whitcomb Hotel, I was a little worried at first having read the reviews on here and other sites, however my fears were unfounded, I was checked in by a Russian lady called Olga who not only was friendly but was funny too and instantly put me at ease, she explained about the Hotels services and what was happening in and around the Hotel in the time I was staying, My only prolem was the parking as is a little steep but Parking is San Francisco's 3rd Industry after banking and tourism!!My room not only was clean it was fully modernised and well equipped the cable TV was a god send! Big comfortable bed and even though I was on the front with traffic noise I still slept well.Joined to the hotel is the Florida Garden Restaurant the food was excellent and good value too (Clam Chouder was fantastic) also there is a Starbucks attatched. The local area is suffering a little but I only saw 2 or 3 homeless people my entire stay! Maybe because Hilary Clinton was speaking across the road one night!All in all a good hotel full of history and comfortable and I would gladly stop again and take my family!

Where is food?

I have just returned from San Francisco and an enjoyable 6 night stay in The Whitcomb Hotel, I was a little worried at first having read the reviews on here and other sites, however my fears were unfounded, I was checked in by a Russian lady called Olga who not only was friendly but was funny too and instantly put me at ease, she explained about the Hotels services and what was happening in and around the Hotel in the time I was staying, My only prolem was the parking as is a little steep but Parking is San Francisco's 3rd Industry after banking and tourism!!My room not only was clean it was fully modernised and well equipped the cable TV was a god send!

I have just returned from San Francisco and an enjoyable 6 night stay in The Whitcomb Hotel, I was a little worried at first having read the reviews on here and other sites, however my fears were unfounded, I was checked in by a Russian lady called Olga who not only was friendly but was funny too and instantly put me at ease, she explained about the Hotels services and what was happening in and around the Hotel in the time I was staying, My only prolem was the parking as is a little steep but Parking is San Francisco's 3rd Industry after banking and tourism!!My room not only was clean it was fully modernised and well equipped the cable TV was a god send! Big comfortable bed and even though I was on the front with traffic noise I still slept well.Joined to the hotel is the Florida Garden Restaurant the food was excellent and good value too (Clam Chouder was fantastic) also there is a Starbucks attatched. The local area is suffering a little but I only saw 2 or 3 homeless people my entire stay! Maybe because Hilary Clinton was speaking across the road one night!All in all a good hotel full of history and comfortable and I would gladly stop again and take my family!

I have just returned from <hl> San Francisco <hl> and an enjoyable 6 night stay in The Whitcomb Hotel, I was a little worried at first having read the reviews on here and other sites, however my fears were unfounded, I was checked in by a Russian lady called Olga who not only was friendly but was funny too and instantly put me at ease, she explained about the Hotels services and what was happening in and around the Hotel in the time I was staying, My only prolem was the parking as is a little steep but Parking is San Francisco's 3rd Industry after banking and tourism!!My room not only was clean it was fully modernised and well equipped the cable TV was a god send!

I have just returned from <hl> San Francisco <hl> and an enjoyable 6 night stay in The Whitcomb Hotel, I was a little worried at first having read the reviews on here and other sites, however my fears were unfounded, I was checked in by a Russian lady called Olga who not only was friendly but was funny too and instantly put me at ease, she explained about the Hotels services and what was happening in and around the Hotel in the time I was staying, My only prolem was the parking as is a little steep but Parking is San Francisco's 3rd Industry after banking and tourism!!My room not only was clean it was fully modernised and well equipped the cable TV was a god send! Big comfortable bed and even though I was on the front with traffic noise I still slept well.Joined to the hotel is the Florida Garden Restaurant the food was excellent and good value too (Clam Chouder was fantastic) also there is a Starbucks attatched. The local area is suffering a little but I only saw 2 or 3 homeless people my entire stay! Maybe because Hilary Clinton was speaking across the road one night!All in all a good hotel full of history and comfortable and I would gladly stop again and take my family!

<hl> I have just returned from San Francisco and an enjoyable 6 night stay in The Whitcomb Hotel, I was a little worried at first having read the reviews on here and other sites, however my fears were unfounded, I was checked in by a Russian lady called Olga who not only was friendly but was funny too and instantly put me at ease, she explained about the Hotels services and what was happening in and around the Hotel in the time I was staying, My only prolem was the parking as is a little steep but Parking is San Francisco's 3rd Industry after banking and tourism!!My room not only was clean it was fully modernised and well equipped the cable TV was a god send! <hl> Big comfortable bed and even though I was on the front with traffic noise I still slept well. Joined to the hotel is the Florida Garden Restaurant the food was excellent and good value too (Clam Chouder was fantastic) also there is a Starbucks attatched. The local area is suffering a little but I only saw 2 or 3 homeless people my entire stay! Maybe because Hilary Clinton was speaking across the road one night!All in all a good hotel full of history and comfortable and I would gladly stop again and take my family!

tripadvisor_review_15815

tripadvisor

helpful and friendly receptionist

question: What do you think about the receptionist?, context: We stayed at The Holiday Inn at Fishermans Wharf for 3 nights at the end of April 2006. This was our first stop on our tour of California. We had flown all the way over from the UK and was absolutely exhausted when we arrived. We were greated by a friendly Bell Boy once entering the main reception and were checked in by a helpful and friendly receptionist. We were told that we were in the Annex building on Beach Street which is just opposite. (It would appear that the Brits package holidaymakers are put in the annex building - we booked through Virgin). The building hads a 24 hr Dennys restaurant on the ground floor and it also has a reception area, however it wasn't always manned when we were there. The Denny's restaurant is really handy, and the staff very polite and courteous. It was a little more expensive than the other Denny's restaurants that we have used, but the food and service was excellent. Our hotel room was in very good/ clean order and it would appear that it was newly refurbished. The carpet was like new and the general decor in very good order. There is a in room safe, iron and Ironing board and tea making facilities provided in the room. In the main building, there is a little gift shop, coffee bar, restaurant and bar. It is also very well located to Pier 39, and the restaurants and shops etc locally. This is a all round excellent hotel, and would definately stay here again.

What do you think about the receptionist?

We were greated by a friendly Bell Boy once entering the main reception and were checked in by a helpful and friendly receptionist .

We stayed at The Holiday Inn at Fishermans Wharf for 3 nights at the end of April 2006. This was our first stop on our tour of California. We had flown all the way over from the UK and was absolutely exhausted when we arrived. We were greated by a friendly Bell Boy once entering the main reception and were checked in by a helpful and friendly receptionist. We were told that we were in the Annex building on Beach Street which is just opposite. (It would appear that the Brits package holidaymakers are put in the annex building - we booked through Virgin). The building hads a 24 hr Dennys restaurant on the ground floor and it also has a reception area, however it wasn't always manned when we were there. The Denny's restaurant is really handy, and the staff very polite and courteous. It was a little more expensive than the other Denny's restaurants that we have used, but the food and service was excellent. Our hotel room was in very good/ clean order and it would appear that it was newly refurbished. The carpet was like new and the general decor in very good order. There is a in room safe, iron and Ironing board and tea making facilities provided in the room. In the main building, there is a little gift shop, coffee bar, restaurant and bar. It is also very well located to Pier 39, and the restaurants and shops etc locally. This is a all round excellent hotel, and would definately stay here again.

We were greated by a friendly Bell Boy once entering the main reception and were checked in by a <hl> helpful and friendly receptionist <hl> .

We stayed at The Holiday Inn at Fishermans Wharf for 3 nights at the end of April 2006. This was our first stop on our tour of California. We had flown all the way over from the UK and was absolutely exhausted when we arrived. We were greated by a friendly Bell Boy once entering the main reception and were checked in by a <hl> helpful and friendly receptionist <hl>. We were told that we were in the Annex building on Beach Street which is just opposite. (It would appear that the Brits package holidaymakers are put in the annex building - we booked through Virgin). The building hads a 24 hr Dennys restaurant on the ground floor and it also has a reception area, however it wasn't always manned when we were there. The Denny's restaurant is really handy, and the staff very polite and courteous. It was a little more expensive than the other Denny's restaurants that we have used, but the food and service was excellent. Our hotel room was in very good/ clean order and it would appear that it was newly refurbished. The carpet was like new and the general decor in very good order. There is a in room safe, iron and Ironing board and tea making facilities provided in the room. In the main building, there is a little gift shop, coffee bar, restaurant and bar. It is also very well located to Pier 39, and the restaurants and shops etc locally. This is a all round excellent hotel, and would definately stay here again.

We stayed at The Holiday Inn at Fishermans Wharf for 3 nights at the end of April 2006. This was our first stop on our tour of California. We had flown all the way over from the UK and was absolutely exhausted when we arrived. <hl> We were greated by a friendly Bell Boy once entering the main reception and were checked in by a helpful and friendly receptionist . <hl> We were told that we were in the Annex building on Beach Street which is just opposite. (It would appear that the Brits package holidaymakers are put in the annex building - we booked through Virgin). The building hads a 24 hr Dennys restaurant on the ground floor and it also has a reception area, however it wasn't always manned when we were there. The Denny's restaurant is really handy, and the staff very polite and courteous. It was a little more expensive than the other Denny's restaurants that we have used, but the food and service was excellent. Our hotel room was in very good/ clean order and it would appear that it was newly refurbished. The carpet was like new and the general decor in very good order. There is a in room safe, iron and Ironing board and tea making facilities provided in the room. In the main building, there is a little gift shop, coffee bar, restaurant and bar. It is also very well located to Pier 39, and the restaurants and shops etc locally. This is a all round excellent hotel, and would definately stay here again.

tripadvisor_review_12478

tripadvisor

hottest showers I have encountered anywhere

question: How did you like the shower?, context: We stayed at the Nikko for four nights last week in a 19th floor, corner room with King size bed and city view. A nice touch is the small stream that filters through one part of the downstairs lobby adding to the peacefulness of the hotel. The room was modern, decent size tho somewhat smaller than the Hyatt where we had stayed several years earlier, and furnished with a comfortable chair and hassock, desk and chair, 42 inchc hd tv, and good ac/heating. The bathroom was quite large and very modern with one of the best, hottest showers I have encountered anywhere. The room wa extremely quiet, with the only noticeable sounds being an ambulance or police siren in the distance-typical of any big city hotel. Hotel elevators are fast, efficient, and quiet. Concierge service was excellent with some exceptional recommendations for small reasonable priced sushi and italian restaurants nearby as well as innorth beach and off the main tourist path. We did not eat in the hotel but judging by the catering provided by the hotel during my seminar, which included sushi, I would not hesitant to eat in Anzu and the razz room has some well known jazz entertainers. There is a small pool with hot tub and a fitness center which have a one-time charge for use. During our stay, half price reduced tickets rom the U Sq ticket booth were available for one of the performances. All in all I very nice hotel if it is wsithin your price points. Try Sakanna restaurant on Post for very inexpensive and delicious sushi; sotto mare and Ideale in N Beach for excellent very reasonably priced Italian; and Stella's bakery for coffee and a cannoli made up at the the time of request. And if you have time, view the Maxwell Parrish painting in the bar of the Palace Hotel and its turn of the 19th century adjacent dining room as well as the diego rivera mural at the San Francisco Art Institute on Chestnut St, both free.

How did you like the shower?

The bathroom was quite large and very modern with one of the best, hottest showers I have encountered anywhere .

We stayed at the Nikko for four nights last week in a 19th floor, corner room with King size bed and city view. A nice touch is the small stream that filters through one part of the downstairs lobby adding to the peacefulness of the hotel. The room was modern, decent size tho somewhat smaller than the Hyatt where we had stayed several years earlier, and furnished with a comfortable chair and hassock, desk and chair, 42 inchc hd tv, and good ac/heating. The bathroom was quite large and very modern with one of the best, hottest showers I have encountered anywhere. The room wa extremely quiet, with the only noticeable sounds being an ambulance or police siren in the distance-typical of any big city hotel. Hotel elevators are fast, efficient, and quiet. Concierge service was excellent with some exceptional recommendations for small reasonable priced sushi and italian restaurants nearby as well as innorth beach and off the main tourist path. We did not eat in the hotel but judging by the catering provided by the hotel during my seminar, which included sushi, I would not hesitant to eat in Anzu and the razz room has some well known jazz entertainers. There is a small pool with hot tub and a fitness center which have a one-time charge for use. During our stay, half price reduced tickets rom the U Sq ticket booth were available for one of the performances. All in all I very nice hotel if it is wsithin your price points. Try Sakanna restaurant on Post for very inexpensive and delicious sushi; sotto mare and Ideale in N Beach for excellent very reasonably priced Italian; and Stella's bakery for coffee and a cannoli made up at the the time of request. And if you have time, view the Maxwell Parrish painting in the bar of the Palace Hotel and its turn of the 19th century adjacent dining room as well as the diego rivera mural at the San Francisco Art Institute on Chestnut St, both free.

The bathroom was quite large and very modern with one of the best, <hl> hottest showers I have encountered anywhere <hl> .

We stayed at the Nikko for four nights last week in a 19th floor, corner room with King size bed and city view. A nice touch is the small stream that filters through one part of the downstairs lobby adding to the peacefulness of the hotel. The room was modern, decent size tho somewhat smaller than the Hyatt where we had stayed several years earlier, and furnished with a comfortable chair and hassock, desk and chair, 42 inchc hd tv, and good ac/heating. The bathroom was quite large and very modern with one of the best, <hl> hottest showers I have encountered anywhere <hl>. The room wa extremely quiet, with the only noticeable sounds being an ambulance or police siren in the distance-typical of any big city hotel. Hotel elevators are fast, efficient, and quiet. Concierge service was excellent with some exceptional recommendations for small reasonable priced sushi and italian restaurants nearby as well as innorth beach and off the main tourist path. We did not eat in the hotel but judging by the catering provided by the hotel during my seminar, which included sushi, I would not hesitant to eat in Anzu and the razz room has some well known jazz entertainers. There is a small pool with hot tub and a fitness center which have a one-time charge for use. During our stay, half price reduced tickets rom the U Sq ticket booth were available for one of the performances. All in all I very nice hotel if it is wsithin your price points. Try Sakanna restaurant on Post for very inexpensive and delicious sushi; sotto mare and Ideale in N Beach for excellent very reasonably priced Italian; and Stella's bakery for coffee and a cannoli made up at the the time of request. And if you have time, view the Maxwell Parrish painting in the bar of the Palace Hotel and its turn of the 19th century adjacent dining room as well as the diego rivera mural at the San Francisco Art Institute on Chestnut St, both free.

We stayed at the Nikko for four nights last week in a 19th floor, corner room with King size bed and city view. A nice touch is the small stream that filters through one part of the downstairs lobby adding to the peacefulness of the hotel. The room was modern, decent size tho somewhat smaller than the Hyatt where we had stayed several years earlier, and furnished with a comfortable chair and hassock, desk and chair, 42 inchc hd tv, and good ac/heating. <hl> The bathroom was quite large and very modern with one of the best, hottest showers I have encountered anywhere . <hl> The room wa extremely quiet, with the only noticeable sounds being an ambulance or police siren in the distance-typical of any big city hotel. Hotel elevators are fast, efficient, and quiet. Concierge service was excellent with some exceptional recommendations for small reasonable priced sushi and italian restaurants nearby as well as innorth beach and off the main tourist path. We did not eat in the hotel but judging by the catering provided by the hotel during my seminar, which included sushi, I would not hesitant to eat in Anzu and the razz room has some well known jazz entertainers. There is a small pool with hot tub and a fitness center which have a one-time charge for use. During our stay, half price reduced tickets rom the U Sq ticket booth were available for one of the performances. All in all I very nice hotel if it is wsithin your price points. Try Sakanna restaurant on Post for very inexpensive and delicious sushi; sotto mare and Ideale in N Beach for excellent very reasonably priced Italian; and Stella's bakery for coffee and a cannoli made up at the the time of request. And if you have time, view the Maxwell Parrish painting in the bar of the Palace Hotel and its turn of the 19th century adjacent dining room as well as the diego rivera mural at the San Francisco Art Institute on Chestnut St, both free.

tripadvisor_review_6901

tripadvisor

The staff and service are exceptional

question: What is your take on the service by the doctors in the city hospital?, context: The Inn at Union Square is a jewel of a hotel right in the heart of San Francisco! No sooner do you walk into the lobby then you are warmly greeted and pampered after your long journey. The staff and service are exceptional. They take a special interest in meeting your every need. We can't say enough of how much we enjoyed our stay. The rooms are beautifully decorated and very comfortable. We stayed in a lovely suite that had a parlor sitting room. It was a perfect room to entertain our daughters whom we came to visit. We especially appreciated the free wine and cheese offered every day on two floors of the hotel. It was fun to meet other guests in this lovely setting with comfortable high back chairs around a fireplace. One evening, we spent several hours talking with Wayne, the hotel manager, and another guest, DeAnna. It felt like an evening with old friends. Then, later in the evening, Joseph, one of the staff, made delicious chocolate chip cookies. How could we resist? If this weren't enough, each morning the hotel offers a lovely breakfast with delicacies of croissants, eggs, biscuits, muffins, juice, coffee and tea.Aside from the wonderful amenities, the Inn is located just steps away from art galleries, great shopping, upscale restaurants, and of course, all the famous spots in San Francisco. We definitely will return to the Inn in the future and highly recommend it to anyone who is looking for a comfortable, clean, quiet, bed and breakfast hotel right in the center of a most beautiful city.

What is your take on the service by the doctors in the city hospital?

The staff and service are exceptional .

The Inn at Union Square is a jewel of a hotel right in the heart of San Francisco! No sooner do you walk into the lobby then you are warmly greeted and pampered after your long journey. The staff and service are exceptional. They take a special interest in meeting your every need. We can't say enough of how much we enjoyed our stay. The rooms are beautifully decorated and very comfortable. We stayed in a lovely suite that had a parlor sitting room. It was a perfect room to entertain our daughters whom we came to visit. We especially appreciated the free wine and cheese offered every day on two floors of the hotel. It was fun to meet other guests in this lovely setting with comfortable high back chairs around a fireplace. One evening, we spent several hours talking with Wayne, the hotel manager, and another guest, DeAnna. It felt like an evening with old friends. Then, later in the evening, Joseph, one of the staff, made delicious chocolate chip cookies. How could we resist? If this weren't enough, each morning the hotel offers a lovely breakfast with delicacies of croissants, eggs, biscuits, muffins, juice, coffee and tea.Aside from the wonderful amenities, the Inn is located just steps away from art galleries, great shopping, upscale restaurants, and of course, all the famous spots in San Francisco. We definitely will return to the Inn in the future and highly recommend it to anyone who is looking for a comfortable, clean, quiet, bed and breakfast hotel right in the center of a most beautiful city.

<hl> The staff and service are exceptional <hl> .

The Inn at Union Square is a jewel of a hotel right in the heart of San Francisco! No sooner do you walk into the lobby then you are warmly greeted and pampered after your long journey. <hl> The staff and service are exceptional <hl>. They take a special interest in meeting your every need. We can't say enough of how much we enjoyed our stay. The rooms are beautifully decorated and very comfortable. We stayed in a lovely suite that had a parlor sitting room. It was a perfect room to entertain our daughters whom we came to visit. We especially appreciated the free wine and cheese offered every day on two floors of the hotel. It was fun to meet other guests in this lovely setting with comfortable high back chairs around a fireplace. One evening, we spent several hours talking with Wayne, the hotel manager, and another guest, DeAnna. It felt like an evening with old friends. Then, later in the evening, Joseph, one of the staff, made delicious chocolate chip cookies. How could we resist? If this weren't enough, each morning the hotel offers a lovely breakfast with delicacies of croissants, eggs, biscuits, muffins, juice, coffee and tea.Aside from the wonderful amenities, the Inn is located just steps away from art galleries, great shopping, upscale restaurants, and of course, all the famous spots in San Francisco. We definitely will return to the Inn in the future and highly recommend it to anyone who is looking for a comfortable, clean, quiet, bed and breakfast hotel right in the center of a most beautiful city.

The Inn at Union Square is a jewel of a hotel right in the heart of San Francisco! No sooner do you walk into the lobby then you are warmly greeted and pampered after your long journey. <hl> The staff and service are exceptional . <hl> They take a special interest in meeting your every need. We can't say enough of how much we enjoyed our stay. The rooms are beautifully decorated and very comfortable. We stayed in a lovely suite that had a parlor sitting room. It was a perfect room to entertain our daughters whom we came to visit. We especially appreciated the free wine and cheese offered every day on two floors of the hotel. It was fun to meet other guests in this lovely setting with comfortable high back chairs around a fireplace. One evening, we spent several hours talking with Wayne, the hotel manager, and another guest, DeAnna. It felt like an evening with old friends. Then, later in the evening, Joseph, one of the staff, made delicious chocolate chip cookies. How could we resist? If this weren't enough, each morning the hotel offers a lovely breakfast with delicacies of croissants, eggs, biscuits, muffins, juice, coffee and tea. Aside from the wonderful amenities, the Inn is located just steps away from art galleries, great shopping, upscale restaurants, and of course, all the famous spots in San Francisco. We definitely will return to the Inn in the future and highly recommend it to anyone who is looking for a comfortable, clean, quiet, bed and breakfast hotel right in the center of a most beautiful city.

tripadvisor_review_534

tripadvisor

easy via telephone

question: How can I view the rooms online?, context: Check in was easy, very helpful front desk. Nice, clean rooms with beautiful views of the city. Good size and nice bathroom with all the essentials. Check out was easy via telephone. I'm looking forward to staying here, again.

How can I view the rooms online?

Check out was easy via telephone .

Check in was easy, very helpful front desk. Nice, clean rooms with beautiful views of the city. Good size and nice bathroom with all the essentials. Check out was easy via telephone. I'm looking forward to staying here, again.

Check out was <hl> easy via telephone <hl> .

Check in was easy, very helpful front desk. Nice, clean rooms with beautiful views of the city. Good size and nice bathroom with all the essentials. Check out was <hl> easy via telephone <hl>. I'm looking forward to staying here, again.

Check in was easy, very helpful front desk. Nice, clean rooms with beautiful views of the city. Good size and nice bathroom with all the essentials. <hl> Check out was easy via telephone . <hl> I'm looking forward to staying here, again.

tripadvisor_review_12128

tripadvisor

Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you

question: How is it staff?, context: I stayed at the historic (it is over 100 yrs old) Drisco Hotel in a King bed-room in early July. It is located near some of the steepest hills, a stone's throw from the Presidio. Some rooms have a good view of SF Bay, which you can see from the street.True to what others have said, it is truly a great hotel. Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you. The only complaint I might have is that the maid was a little over-zealous and kept knocking on my door to see if I'm still in my room in the mornings, even when the check-out time was noon.My king bed room was cozy and fairly spacious (given the small size of the hotel) with high-speed internet connection (no WiFi), fridge, closet and TV. The bathroom was immaculate, with many quality amenities. Drisco stocks extra snacks and personl grooming items for purchase it the rooms. There was no air-conditioning but it is cool at night and I never needed it. I would strongly recommend using the free SF greeters pprogeam (guides who are residents of SF. They love to show you around their city and answering any questions, showing you areas of interest etc. I enjoyed my tour of Chinatown and various bus rides to see the neighborhoods of SF. The free breakfast was plentiful and excellent (eggs, ham/turket, yogurt, juice, cooked oats, cereal, toasts and bagels) and there was even an evening wine tasting with snacks.There weren't too many restaurants around the hotel (although Eliza's, 3 blocks away was excellent), so I'd rent a car if I'm staying here.

How is it staff?

Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you .

I stayed at the historic (it is over 100 yrs old) Drisco Hotel in a King bed-room in early July. It is located near some of the steepest hills, a stone's throw from the Presidio. Some rooms have a good view of SF Bay, which you can see from the street.True to what others have said, it is truly a great hotel. Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you. The only complaint I might have is that the maid was a little over-zealous and kept knocking on my door to see if I'm still in my room in the mornings, even when the check-out time was noon.My king bed room was cozy and fairly spacious (given the small size of the hotel) with high-speed internet connection (no WiFi), fridge, closet and TV. The bathroom was immaculate, with many quality amenities. Drisco stocks extra snacks and personl grooming items for purchase it the rooms. There was no air-conditioning but it is cool at night and I never needed it. I would strongly recommend using the free SF greeters pprogeam (guides who are residents of SF. They love to show you around their city and answering any questions, showing you areas of interest etc. I enjoyed my tour of Chinatown and various bus rides to see the neighborhoods of SF. The free breakfast was plentiful and excellent (eggs, ham/turket, yogurt, juice, cooked oats, cereal, toasts and bagels) and there was even an evening wine tasting with snacks.There weren't too many restaurants around the hotel (although Eliza's, 3 blocks away was excellent), so I'd rent a car if I'm staying here.

<hl> Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you <hl> .

I stayed at the historic (it is over 100 yrs old) Drisco Hotel in a King bed-room in early July. It is located near some of the steepest hills, a stone's throw from the Presidio. Some rooms have a good view of SF Bay, which you can see from the street.True to what others have said, it is truly a great hotel. <hl> Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you <hl>. The only complaint I might have is that the maid was a little over-zealous and kept knocking on my door to see if I'm still in my room in the mornings, even when the check-out time was noon.My king bed room was cozy and fairly spacious (given the small size of the hotel) with high-speed internet connection (no WiFi), fridge, closet and TV. The bathroom was immaculate, with many quality amenities. Drisco stocks extra snacks and personl grooming items for purchase it the rooms. There was no air-conditioning but it is cool at night and I never needed it. I would strongly recommend using the free SF greeters pprogeam (guides who are residents of SF. They love to show you around their city and answering any questions, showing you areas of interest etc. I enjoyed my tour of Chinatown and various bus rides to see the neighborhoods of SF. The free breakfast was plentiful and excellent (eggs, ham/turket, yogurt, juice, cooked oats, cereal, toasts and bagels) and there was even an evening wine tasting with snacks.There weren't too many restaurants around the hotel (although Eliza's, 3 blocks away was excellent), so I'd rent a car if I'm staying here.

I stayed at the historic (it is over 100 yrs old) Drisco Hotel in a King bed-room in early July. It is located near some of the steepest hills, a stone's throw from the Presidio. Some rooms have a good view of SF Bay, which you can see from the street. True to what others have said, it is truly a great hotel. <hl> Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you . <hl> The only complaint I might have is that the maid was a little over-zealous and kept knocking on my door to see if I'm still in my room in the mornings, even when the check-out time was noon. My king bed room was cozy and fairly spacious (given the small size of the hotel) with high-speed internet connection (no WiFi), fridge, closet and TV. The bathroom was immaculate, with many quality amenities. Drisco stocks extra snacks and personl grooming items for purchase it the rooms. There was no air-conditioning but it is cool at night and I never needed it. I would strongly recommend using the free SF greeters pprogeam (guides who are residents of SF. They love to show you around their city and answering any questions, showing you areas of interest etc. I enjoyed my tour of Chinatown and various bus rides to see the neighborhoods of SF. The free breakfast was plentiful and excellent (eggs, ham/turket, yogurt, juice, cooked oats, cereal, toasts and bagels) and there was even an evening wine tasting with snacks. There weren't too many restaurants around the hotel (although Eliza's, 3 blocks away was excellent), so I'd rent a car if I'm staying here.

tripadvisor_review_187

tripadvisor

fantastic bed and a little safe

question: Is your bed comfortable?, context: I only have good things to say about the Orchard, The staff were polite and helpful, the hotel was clean, and the rooms we just perfect. Nice size, great bathroom, fantastic bed and a little safe in the wardrobe. Even the bathroom products smelt great! Oh and... the rooms didn't smell of detergent, but just nice clean and fresh.The location was fantastic, and its a really good deal for the money. Sure you can pay a bit extra and go to a 'named' hotel, but to be honest, you don't need the 'extra', this is just perfect. I will definitely be returning.

Is your bed comfortable?

Nice size, great bathroom, fantastic bed and a little safe in the wardrobe.

I only have good things to say about the Orchard, The staff were polite and helpful, the hotel was clean, and the rooms we just perfect. Nice size, great bathroom, fantastic bed and a little safe in the wardrobe. Even the bathroom products smelt great! Oh and... the rooms didn't smell of detergent, but just nice clean and fresh.The location was fantastic, and its a really good deal for the money. Sure you can pay a bit extra and go to a 'named' hotel, but to be honest, you don't need the 'extra', this is just perfect. I will definitely be returning.

Nice size, great bathroom, <hl> fantastic bed and a little safe <hl> in the wardrobe.

I only have good things to say about the Orchard, The staff were polite and helpful, the hotel was clean, and the rooms we just perfect. Nice size, great bathroom, <hl> fantastic bed and a little safe <hl> in the wardrobe. Even the bathroom products smelt great! Oh and... the rooms didn't smell of detergent, but just nice clean and fresh.The location was fantastic, and its a really good deal for the money. Sure you can pay a bit extra and go to a 'named' hotel, but to be honest, you don't need the 'extra', this is just perfect. I will definitely be returning.

I only have good things to say about the Orchard, The staff were polite and helpful, the hotel was clean, and the rooms we just perfect. <hl> Nice size, great bathroom, fantastic bed and a little safe in the wardrobe. <hl> Even the bathroom products smelt great! Oh and... the rooms didn't smell of detergent, but just nice clean and fresh. The location was fantastic, and its a really good deal for the money. Sure you can pay a bit extra and go to a 'named' hotel, but to be honest, you don't need the 'extra', this is just perfect. I will definitely be returning.

tripadvisor_review_754

tripadvisor

The Warwick area is definately on the fringe

question: How is the quality of the place?, context: We just returned from a 3 night stay at the Rex. We had originally planned to stay at the Serrano but found a great last minute deal on Travelocity for the Rex. I am glad we ended up at the Rex, especially liked the location. Our last visit was at the Warwick (which was good w/kids because we had a small &quot;suite&quot;). The Warwick area is definately on the fringe! The Serrano is even more on the fringe...the Rex is only a couple of blocks away but feels much safer. We enjoyed the hotel. The rooms were extremely clean. Beds comfie and we had an A/C. Our view was looking into a bricked up courtyard (no view!) but it did give us a really quiet room &amp; lots of privacy. The front desk is friendly but maybe not so knowledgeable on places to go (this includes restaurants, shopping, transporation issues). We did enjoy the lounge &amp; the afternoon wine. Cafe Andre was really good &amp; very reasonable! Had a great breakfast. Went to Dotties for breakfast - it didn't seem as good as last time we were there. Took the BART from SFO. That was easy &amp; so cheap! We had to leave on the 6am BART &amp; I was kind of nervous since it was so dark out but no problems at all. Highly recommend the BART. Also...had dinner at a fantastic place called Cafe Zuni. So good!!! and a fun vibe. We took the bus there but cabbed it back to the hotel. Other good places: Marios Bohemian Cigar in North Beach. Had a quick drink &amp; split a foccacia sandwich. Very good. We took the ferry to Sausalito. Nice trip; avoid Scomas (sp?) as it was overpriced &amp; fair food, at best. Went to the Thirsty Bear: good beer, ok food; Pipperade is a great small place on Battery Street - we enjoyed our evening there. The walk along Union Street is fun as there are lots of cute shops (pricey, though). We had terrific weather so were able to walk most everywhere. Buses were easy, though. Overall, the Rex is a great place. Will stay there again. Good location, great prices, great rooms (not luxe, but clean, cute &amp; comfie), friendly guests &amp; staff....

How is the quality of the place?

The Warwick area is definately on the fringe !

We just returned from a 3 night stay at the Rex. We had originally planned to stay at the Serrano but found a great last minute deal on Travelocity for the Rex. I am glad we ended up at the Rex, especially liked the location. Our last visit was at the Warwick (which was good w/kids because we had a small &quot;suite&quot;). The Warwick area is definately on the fringe! The Serrano is even more on the fringe...the Rex is only a couple of blocks away but feels much safer. We enjoyed the hotel. The rooms were extremely clean. Beds comfie and we had an A/C. Our view was looking into a bricked up courtyard (no view!) but it did give us a really quiet room &amp; lots of privacy. The front desk is friendly but maybe not so knowledgeable on places to go (this includes restaurants, shopping, transporation issues). We did enjoy the lounge &amp; the afternoon wine. Cafe Andre was really good &amp; very reasonable! Had a great breakfast. Went to Dotties for breakfast - it didn't seem as good as last time we were there. Took the BART from SFO. That was easy &amp; so cheap! We had to leave on the 6am BART &amp; I was kind of nervous since it was so dark out but no problems at all. Highly recommend the BART. Also...had dinner at a fantastic place called Cafe Zuni. So good!!! and a fun vibe. We took the bus there but cabbed it back to the hotel. Other good places: Marios Bohemian Cigar in North Beach. Had a quick drink &amp; split a foccacia sandwich. Very good. We took the ferry to Sausalito. Nice trip; avoid Scomas (sp?) as it was overpriced &amp; fair food, at best. Went to the Thirsty Bear: good beer, ok food; Pipperade is a great small place on Battery Street - we enjoyed our evening there. The walk along Union Street is fun as there are lots of cute shops (pricey, though). We had terrific weather so were able to walk most everywhere. Buses were easy, though. Overall, the Rex is a great place. Will stay there again. Good location, great prices, great rooms (not luxe, but clean, cute &amp; comfie), friendly guests &amp; staff....

<hl> The Warwick area is definately on the fringe <hl> !

We just returned from a 3 night stay at the Rex. We had originally planned to stay at the Serrano but found a great last minute deal on Travelocity for the Rex. I am glad we ended up at the Rex, especially liked the location. Our last visit was at the Warwick (which was good w/kids because we had a small &quot;suite&quot;). <hl> The Warwick area is definately on the fringe <hl>! The Serrano is even more on the fringe...the Rex is only a couple of blocks away but feels much safer. We enjoyed the hotel. The rooms were extremely clean. Beds comfie and we had an A/C. Our view was looking into a bricked up courtyard (no view!) but it did give us a really quiet room &amp; lots of privacy. The front desk is friendly but maybe not so knowledgeable on places to go (this includes restaurants, shopping, transporation issues). We did enjoy the lounge &amp; the afternoon wine. Cafe Andre was really good &amp; very reasonable! Had a great breakfast. Went to Dotties for breakfast - it didn't seem as good as last time we were there. Took the BART from SFO. That was easy &amp; so cheap! We had to leave on the 6am BART &amp; I was kind of nervous since it was so dark out but no problems at all. Highly recommend the BART. Also...had dinner at a fantastic place called Cafe Zuni. So good!!! and a fun vibe. We took the bus there but cabbed it back to the hotel. Other good places: Marios Bohemian Cigar in North Beach. Had a quick drink &amp; split a foccacia sandwich. Very good. We took the ferry to Sausalito. Nice trip; avoid Scomas (sp?) as it was overpriced &amp; fair food, at best. Went to the Thirsty Bear: good beer, ok food; Pipperade is a great small place on Battery Street - we enjoyed our evening there. The walk along Union Street is fun as there are lots of cute shops (pricey, though). We had terrific weather so were able to walk most everywhere. Buses were easy, though. Overall, the Rex is a great place. Will stay there again. Good location, great prices, great rooms (not luxe, but clean, cute &amp; comfie), friendly guests &amp; staff....

We just returned from a 3 night stay at the Rex. We had originally planned to stay at the Serrano but found a great last minute deal on Travelocity for the Rex. I am glad we ended up at the Rex, especially liked the location. Our last visit was at the Warwick (which was good w/kids because we had a small &quot;suite&quot;). <hl> The Warwick area is definately on the fringe ! <hl> The Serrano is even more on the fringe...the Rex is only a couple of blocks away but feels much safer. We enjoyed the hotel. The rooms were extremely clean. Beds comfie and we had an A/C. Our view was looking into a bricked up courtyard (no view!) but it did give us a really quiet room &amp; lots of privacy. The front desk is friendly but maybe not so knowledgeable on places to go (this includes restaurants, shopping, transporation issues). We did enjoy the lounge &amp; the afternoon wine. Cafe Andre was really good &amp; very reasonable! Had a great breakfast. Went to Dotties for breakfast - it didn't seem as good as last time we were there. Took the BART from SFO. That was easy &amp; so cheap! We had to leave on the 6am BART &amp; I was kind of nervous since it was so dark out but no problems at all. Highly recommend the BART. Also...had dinner at a fantastic place called Cafe Zuni. So good!!! and a fun vibe. We took the bus there but cabbed it back to the hotel. Other good places: Marios Bohemian Cigar in North Beach. Had a quick drink &amp; split a foccacia sandwich. Very good. We took the ferry to Sausalito. Nice trip; avoid Scomas (sp?) as it was overpriced &amp; fair food, at best. Went to the Thirsty Bear: good beer, ok food; Pipperade is a great small place on Battery Street - we enjoyed our evening there. The walk along Union Street is fun as there are lots of cute shops (pricey, though). We had terrific weather so were able to walk most everywhere. Buses were easy, though. Overall, the Rex is a great place. Will stay there again. Good location, great prices, great rooms (not luxe, but clean, cute &amp; comfie), friendly guests &amp; staff....

tripadvisor_review_2791

tripadvisor

convenient

question: How is hotel?, context: Beautiful hotel, both inside and out. We got an excellent rate using expedia. The hotel is located in union square, making it extremely convenient to get around.

How is hotel?

The hotel is located in union square, making it extremely convenient to get around.

Beautiful hotel, both inside and out. We got an excellent rate using expedia. The hotel is located in union square, making it extremely convenient to get around.

The hotel is located in union square, making it extremely <hl> convenient <hl> to get around.

Beautiful hotel, both inside and out. We got an excellent rate using expedia. The hotel is located in union square, making it extremely <hl> convenient <hl> to get around.

Beautiful hotel, both inside and out. We got an excellent rate using expedia. <hl> The hotel is located in union square, making it extremely convenient to get around. <hl>

tripadvisor_review_8946

tripadvisor

Perfect service in the executive lounge on 31st floor

question: How has the concierge service been?, context: Had an excellent stay for 6 days on 31st executive floor. Corner room with great view from GG to Market street (sunrise and sunset). Very clean, perfect room maid. Perfect service in the executive lounge on 31st floor. HSIA included in rate, working perfectly. Large flat screen tv set. Bathroom okay but nothing extraordinary. Some noise from the windows - would need to be renewed. Only missed a fancy, young bar.

How has the concierge service been?

Perfect service in the executive lounge on 31st floor .

Had an excellent stay for 6 days on 31st executive floor. Corner room with great view from GG to Market street (sunrise and sunset). Very clean, perfect room maid. Perfect service in the executive lounge on 31st floor. HSIA included in rate, working perfectly. Large flat screen tv set. Bathroom okay but nothing extraordinary. Some noise from the windows - would need to be renewed. Only missed a fancy, young bar.

<hl> Perfect service in the executive lounge on 31st floor <hl> .

Had an excellent stay for 6 days on 31st executive floor. Corner room with great view from GG to Market street (sunrise and sunset). Very clean, perfect room maid. <hl> Perfect service in the executive lounge on 31st floor <hl>. HSIA included in rate, working perfectly. Large flat screen tv set. Bathroom okay but nothing extraordinary. Some noise from the windows - would need to be renewed. Only missed a fancy, young bar.

Had an excellent stay for 6 days on 31st executive floor. Corner room with great view from GG to Market street (sunrise and sunset). Very clean, perfect room maid. <hl> Perfect service in the executive lounge on 31st floor . <hl> HSIA included in rate, working perfectly. Large flat screen tv set. Bathroom okay but nothing extraordinary. Some noise from the windows - would need to be renewed. Only missed a fancy, young bar.

tripadvisor_review_8392

tripadvisor

Grace Cathedral with its magnificant choir and labyrinths is across the street

question: What is your favorite place in san francisco?, context: This is our favorite hotel in SF, and we have stayed in at least a dozen. Maybe you have to be a frequent visitor to appreciate the luxury and history of the location on top of Nob Hill. I especially love the marble bathrooms and the elegant sophisticated room decor, as well as the magnificant hotel facade on a clear day with the brilliant CA sun and blue sky backdrop. The Top of the Mark is great for a nightcap or afternoon cocktail. Grace Cathedral with its magnificant choir and labyrinths is across the street.

What is your favorite place in san francisco?

Grace Cathedral with its magnificant choir and labyrinths is across the street .

This is our favorite hotel in SF, and we have stayed in at least a dozen. Maybe you have to be a frequent visitor to appreciate the luxury and history of the location on top of Nob Hill. I especially love the marble bathrooms and the elegant sophisticated room decor, as well as the magnificant hotel facade on a clear day with the brilliant CA sun and blue sky backdrop. The Top of the Mark is great for a nightcap or afternoon cocktail. Grace Cathedral with its magnificant choir and labyrinths is across the street.

<hl> Grace Cathedral with its magnificant choir and labyrinths is across the street <hl> .

This is our favorite hotel in SF, and we have stayed in at least a dozen. Maybe you have to be a frequent visitor to appreciate the luxury and history of the location on top of Nob Hill. I especially love the marble bathrooms and the elegant sophisticated room decor, as well as the magnificant hotel facade on a clear day with the brilliant CA sun and blue sky backdrop. The Top of the Mark is great for a nightcap or afternoon cocktail. <hl> Grace Cathedral with its magnificant choir and labyrinths is across the street <hl>.

This is our favorite hotel in SF, and we have stayed in at least a dozen. Maybe you have to be a frequent visitor to appreciate the luxury and history of the location on top of Nob Hill. I especially love the marble bathrooms and the elegant sophisticated room decor, as well as the magnificant hotel facade on a clear day with the brilliant CA sun and blue sky backdrop. The Top of the Mark is great for a nightcap or afternoon cocktail. <hl> Grace Cathedral with its magnificant choir and labyrinths is across the street . <hl>

tripadvisor_review_11391

tripadvisor

The bathroom was a bit small as some reviewers have noted but the large size

question: Is the bathroom well sized?, context: LOCATION: The Diva is in a great location right next to Union Square in the theatre district. Plenty of shopping, restaurants, pubs, convenience stores and a couple all night eateries in the immediate area. The BART's Powell St Station is a short walk along the trolley line.HOTEL: Diva is a smart little place built in 1912 with a fantastic staff. The property is modern but not ultra-trendy as you would find in other large hotel chains such as W Hotel and Mandarin Oriental. The internet lounge was very convenient. The hotel offers a workout room but we opted out as our trip was short and we figured we'd get our exercise with all the sight-seeing.ROOM: We had a deluxe king room on the 7th floor. The bathroom was a bit small as some reviewers have noted but the large size of the room itself was a pleasure -- especially in San Francisco where space is tight and rooms are usually tiny.All in all, a great stay!

Is the bathroom well sized?

The bathroom was a bit small as some reviewers have noted but the large size of the room itself was a pleasure -- especially in San Francisco where space is tight and rooms are usually tiny.

LOCATION: The Diva is in a great location right next to Union Square in the theatre district. Plenty of shopping, restaurants, pubs, convenience stores and a couple all night eateries in the immediate area. The BART's Powell St Station is a short walk along the trolley line.HOTEL: Diva is a smart little place built in 1912 with a fantastic staff. The property is modern but not ultra-trendy as you would find in other large hotel chains such as W Hotel and Mandarin Oriental. The internet lounge was very convenient. The hotel offers a workout room but we opted out as our trip was short and we figured we'd get our exercise with all the sight-seeing.ROOM: We had a deluxe king room on the 7th floor. The bathroom was a bit small as some reviewers have noted but the large size of the room itself was a pleasure -- especially in San Francisco where space is tight and rooms are usually tiny.All in all, a great stay!

<hl> The bathroom was a bit small as some reviewers have noted but the large size <hl> of the room itself was a pleasure -- especially in San Francisco where space is tight and rooms are usually tiny.

LOCATION: The Diva is in a great location right next to Union Square in the theatre district. Plenty of shopping, restaurants, pubs, convenience stores and a couple all night eateries in the immediate area. The BART's Powell St Station is a short walk along the trolley line.HOTEL: Diva is a smart little place built in 1912 with a fantastic staff. The property is modern but not ultra-trendy as you would find in other large hotel chains such as W Hotel and Mandarin Oriental. The internet lounge was very convenient. The hotel offers a workout room but we opted out as our trip was short and we figured we'd get our exercise with all the sight-seeing.ROOM: We had a deluxe king room on the 7th floor. <hl> The bathroom was a bit small as some reviewers have noted but the large size <hl> of the room itself was a pleasure -- especially in San Francisco where space is tight and rooms are usually tiny.All in all, a great stay!

LOCATION: The Diva is in a great location right next to Union Square in the theatre district. Plenty of shopping, restaurants, pubs, convenience stores and a couple all night eateries in the immediate area. The BART's Powell St Station is a short walk along the trolley line. HOTEL: Diva is a smart little place built in 1912 with a fantastic staff. The property is modern but not ultra-trendy as you would find in other large hotel chains such as W Hotel and Mandarin Oriental. The internet lounge was very convenient. The hotel offers a workout room but we opted out as our trip was short and we figured we'd get our exercise with all the sight-seeing. ROOM: We had a deluxe king room on the 7th floor. <hl> The bathroom was a bit small as some reviewers have noted but the large size of the room itself was a pleasure -- especially in San Francisco where space is tight and rooms are usually tiny. <hl> All in all, a great stay!

tripadvisor_review_7695

tripadvisor

the lobby -- fughedaboudit -- it's the best

question: What did you think of the lobby?, context: Can't say enuf about this place. All the complainers who say the staff is stuffy can stuff it. We had a large group that felt right at home, and there wasn't one complaint in the bunch. NOT ONE IN FOUR DAYS. Good music, wine and brew during happy hour downstairs, and the lobby -- fughedaboudit -- it's the best there is, possibly the best there ever was. If you can afford the valet service for your car (a tad bit spendy, but hey, it's S.F.) you won't regret it. We had our baby with us and one staff dude got on the floor and handed her a gratis rubber ducky! How cool is that?We'll be back the next time we hit the city. Thanks, Triton. You rock!

What did you think of the lobby?

Good music, wine and brew during happy hour downstairs, and the lobby -- fughedaboudit -- it's the best there is, possibly the best there ever was.

Can't say enuf about this place. All the complainers who say the staff is stuffy can stuff it. We had a large group that felt right at home, and there wasn't one complaint in the bunch. NOT ONE IN FOUR DAYS. Good music, wine and brew during happy hour downstairs, and the lobby -- fughedaboudit -- it's the best there is, possibly the best there ever was. If you can afford the valet service for your car (a tad bit spendy, but hey, it's S.F.) you won't regret it. We had our baby with us and one staff dude got on the floor and handed her a gratis rubber ducky! How cool is that?We'll be back the next time we hit the city. Thanks, Triton. You rock!

Good music, wine and brew during happy hour downstairs, and <hl> the lobby -- fughedaboudit -- it's the best <hl> there is, possibly the best there ever was.

Can't say enuf about this place. All the complainers who say the staff is stuffy can stuff it. We had a large group that felt right at home, and there wasn't one complaint in the bunch. NOT ONE IN FOUR DAYS. Good music, wine and brew during happy hour downstairs, and <hl> the lobby -- fughedaboudit -- it's the best <hl> there is, possibly the best there ever was. If you can afford the valet service for your car (a tad bit spendy, but hey, it's S.F.) you won't regret it. We had our baby with us and one staff dude got on the floor and handed her a gratis rubber ducky! How cool is that?We'll be back the next time we hit the city. Thanks, Triton. You rock!

Can't say enuf about this place. All the complainers who say the staff is stuffy can stuff it. We had a large group that felt right at home, and there wasn't one complaint in the bunch. NOT ONE IN FOUR DAYS. <hl> Good music, wine and brew during happy hour downstairs, and the lobby -- fughedaboudit -- it's the best there is, possibly the best there ever was. <hl> If you can afford the valet service for your car (a tad bit spendy, but hey, it's S.F.) you won't regret it. We had our baby with us and one staff dude got on the floor and handed her a gratis rubber ducky! How cool is that?We'll be back the next time we hit the city. Thanks, Triton. You rock!

tripadvisor_review_7629

tripadvisor

Yes, it is close to everything in UNION SQUARE

question: What do you think about everything?, context: ROOM 625: the worst stay of my life! The room smelled like dog and dirt, I had no view at all and a fan just out of my bedroom window kept running all night long. The blinders are so old, it's like full daylight in the morning. No water came out of the shower and that little water even changed temperatue by itslelf! The tab was clogged and the beds unconfortable. It was cold in the bedroom, but the heater is so noisy and loud I couldn't even sleep! Do not stay here! Yes, it is close to everything in UNION SQUARE, but it's not the only hotel there!

What do you think about everything?

Do not stay here! Yes, it is close to everything in UNION SQUARE , but it's not the only hotel there!

ROOM 625: the worst stay of my life! The room smelled like dog and dirt, I had no view at all and a fan just out of my bedroom window kept running all night long. The blinders are so old, it's like full daylight in the morning. No water came out of the shower and that little water even changed temperatue by itslelf! The tab was clogged and the beds unconfortable. It was cold in the bedroom, but the heater is so noisy and loud I couldn't even sleep! Do not stay here! Yes, it is close to everything in UNION SQUARE, but it's not the only hotel there!

Do not stay here! <hl> Yes, it is close to everything in UNION SQUARE <hl> , but it's not the only hotel there!

ROOM 625: the worst stay of my life! The room smelled like dog and dirt, I had no view at all and a fan just out of my bedroom window kept running all night long. The blinders are so old, it's like full daylight in the morning. No water came out of the shower and that little water even changed temperatue by itslelf! The tab was clogged and the beds unconfortable. It was cold in the bedroom, but the heater is so noisy and loud I couldn't even sleep! Do not stay here! <hl> Yes, it is close to everything in UNION SQUARE <hl>, but it's not the only hotel there!

ROOM 625: the worst stay of my life! The room smelled like dog and dirt, I had no view at all and a fan just out of my bedroom window kept running all night long. The blinders are so old, it's like full daylight in the morning. No water came out of the shower and that little water even changed temperatue by itslelf! The tab was clogged and the beds unconfortable. It was cold in the bedroom, but the heater is so noisy and loud I couldn't even sleep! <hl> Do not stay here! Yes, it is close to everything in UNION SQUARE , but it's not the only hotel there! <hl>

tripadvisor_review_10097

tripadvisor

The building is one of the few that survived the earthquake

question: How important is this hotel in the city?, context: The Palace is a beautiful old hotel on Market Street. The building is one of the few that survived the earthquake and fire and it has all of the touches from that period that you do not see in modern hotels: high ceilings, crown moulding, wide hallways with large wooden doors, large rooms, and a gorgeous and ornate dining room with a glass ceiling. The rooms are clean and comfortable. Service is crisp. The hotel is centrally located and within a 10 minute walk of the Embarcadero, Union Square, etc.Having said that, the hotel and the restaurant are very expensive. Parking is nearly $50 a night, and the local San Francisco taxes add a substantial amount to your bill.

How important is this hotel in the city?

The building is one of the few that survived the earthquake and fire

The Palace is a beautiful old hotel on Market Street. The building is one of the few that survived the earthquake and fire and it has all of the touches from that period that you do not see in modern hotels: high ceilings, crown moulding, wide hallways with large wooden doors, large rooms, and a gorgeous and ornate dining room with a glass ceiling. The rooms are clean and comfortable. Service is crisp. The hotel is centrally located and within a 10 minute walk of the Embarcadero, Union Square, etc.Having said that, the hotel and the restaurant are very expensive. Parking is nearly $50 a night, and the local San Francisco taxes add a substantial amount to your bill.

<hl> The building is one of the few that survived the earthquake <hl> and fire

The Palace is a beautiful old hotel on Market Street. <hl> The building is one of the few that survived the earthquake <hl> and fire and it has all of the touches from that period that you do not see in modern hotels: high ceilings, crown moulding, wide hallways with large wooden doors, large rooms, and a gorgeous and ornate dining room with a glass ceiling. The rooms are clean and comfortable. Service is crisp. The hotel is centrally located and within a 10 minute walk of the Embarcadero, Union Square, etc.Having said that, the hotel and the restaurant are very expensive. Parking is nearly $50 a night, and the local San Francisco taxes add a substantial amount to your bill.

The Palace is a beautiful old hotel on Market Street. <hl> The building is one of the few that survived the earthquake and fire <hl> and it has all of the touches from that period that you do not see in modern hotels: high ceilings, crown moulding, wide hallways with large wooden doors, large rooms, and a gorgeous and ornate dining room with a glass ceiling. The rooms are clean and comfortable. Service is crisp. The hotel is centrally located and within a 10 minute walk of the Embarcadero, Union Square, etc. Having said that, the hotel and the restaurant are very expensive. Parking is nearly $50 a night, and the local San Francisco taxes add a substantial amount to your bill.

tripadvisor_review_7400

tripadvisor

Front desk staff were friendly and attentive

question: Is staff knowledgeable?, context: This is a very modern &quot;Green&quot; hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. Front desk staff were friendly and attentive. Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those &quot;Do Not Disturb&quot; cards - one side says &quot;Please clean room early!&quot;) Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good.

Is staff knowledgeable?

Front desk staff were friendly and attentive .

This is a very modern &quot;Green&quot; hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. Front desk staff were friendly and attentive. Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those &quot;Do Not Disturb&quot; cards - one side says &quot;Please clean room early!&quot;) Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good.

<hl> Front desk staff were friendly and attentive <hl> .

This is a very modern &quot;Green&quot; hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. <hl> Front desk staff were friendly and attentive <hl>. Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those &quot;Do Not Disturb&quot; cards - one side says &quot;Please clean room early!&quot;) Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good.

This is a very modern &quot;Green&quot; hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. <hl> Front desk staff were friendly and attentive . <hl> Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those &quot;Do Not Disturb&quot; cards - one side says &quot;Please clean room early!&quot;) Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good.

tripadvisor_review_1858

tripadvisor

The carpet was really dirty

question: How is the carpet?, context: This place is horrible, like a cheap motel at best. The walls are so thin that I could hear the neighbors opening their closet door. Also, I heard vacuuming outside at 9am on a Saturday morning, which ruined any chances of sleeping in. When I climbed into bed I noticed HOLES in the bottom AND top sheets! The carpet was really dirty, and the bathroom shower didn't have consistent water heat. It would alternate between really hot and cold. In addition, the towels were hard and scratchy and very uncomfortable. Totally not worth the $$. Stay somewhere else!!

How is the carpet?

When I climbed into bed I noticed HOLES in the bottom AND top sheets! The carpet was really dirty , and the bathroom shower didn't have consistent water heat.

This place is horrible, like a cheap motel at best. The walls are so thin that I could hear the neighbors opening their closet door. Also, I heard vacuuming outside at 9am on a Saturday morning, which ruined any chances of sleeping in. When I climbed into bed I noticed HOLES in the bottom AND top sheets! The carpet was really dirty, and the bathroom shower didn't have consistent water heat. It would alternate between really hot and cold. In addition, the towels were hard and scratchy and very uncomfortable. Totally not worth the $$. Stay somewhere else!!

When I climbed into bed I noticed HOLES in the bottom AND top sheets! <hl> The carpet was really dirty <hl> , and the bathroom shower didn't have consistent water heat.

This place is horrible, like a cheap motel at best. The walls are so thin that I could hear the neighbors opening their closet door. Also, I heard vacuuming outside at 9am on a Saturday morning, which ruined any chances of sleeping in. When I climbed into bed I noticed HOLES in the bottom AND top sheets! <hl> The carpet was really dirty <hl>, and the bathroom shower didn't have consistent water heat. It would alternate between really hot and cold. In addition, the towels were hard and scratchy and very uncomfortable. Totally not worth the $$. Stay somewhere else!!

This place is horrible, like a cheap motel at best. The walls are so thin that I could hear the neighbors opening their closet door. Also, I heard vacuuming outside at 9am on a Saturday morning, which ruined any chances of sleeping in. <hl> When I climbed into bed I noticed HOLES in the bottom AND top sheets! The carpet was really dirty , and the bathroom shower didn't have consistent water heat. <hl> It would alternate between really hot and cold. In addition, the towels were hard and scratchy and very uncomfortable. Totally not worth the $$. Stay somewhere else!!

tripadvisor_review_16797

tripadvisor

and had a nice view of the city

question: What do you think about the view?, context: My wife and I went to SF for a medical conference for 2 days. We stayed in a tower room and had a nice view of the city. The room was clean and nice and the bathroom was fancy. The water pressure was fantastic and there was plenty of hot water available. The bed was one of the most comfortable king sized beds we've stayed in. The room service was out of this world. Highly recommend getting coffee and chocolate cake delivered to your room in the evening. Took about 15 minutes at most. Great service from the concierge desk finding a quick lunch at a place that wasn't filled with tourists. And looking at the old pictures and menus was quite fun. We had a nice dinner at the Tonga room where a simulated thunderstorm occurs about every 20 minutes and the center of the restaurant is a small pool where the band plays on a boat which floats in the pool. The food was tremendous. Get the appetizer sampler plate. Really good! One issue is that if you stay for any length of time, buy a multiday cable car pass as it is a steep walk down the hill several blocks to the nearest shopping at Union Square, which we both do recommend. If you ride the cable car all the way down to Market Street it puts you right in front of the mall. The stores are huge and lots of selection. We ate ate at the Nob Hill Cafe, which was good for lunch and weekend brunch. The cab fare from the Airport is $40 which I recommend from a convenience standpoint, but if you know when you want to go back to the airport, arrange for the airporter through the concierge desk, it's only $15 per person and they make only one stop between the Fairmont and the Airport, at least when we rode it. They have adjoining room situations which might be fine for kids, but we didn't bring ours to this conference. This is a really neat hotel. Enjoy just sitting in the lobby and look at all the fancy decorations and people that go there for special events. We will go back in the near future.

What do you think about the view?

We stayed in a tower room and had a nice view of the city .

My wife and I went to SF for a medical conference for 2 days. We stayed in a tower room and had a nice view of the city. The room was clean and nice and the bathroom was fancy. The water pressure was fantastic and there was plenty of hot water available. The bed was one of the most comfortable king sized beds we've stayed in. The room service was out of this world. Highly recommend getting coffee and chocolate cake delivered to your room in the evening. Took about 15 minutes at most. Great service from the concierge desk finding a quick lunch at a place that wasn't filled with tourists. And looking at the old pictures and menus was quite fun. We had a nice dinner at the Tonga room where a simulated thunderstorm occurs about every 20 minutes and the center of the restaurant is a small pool where the band plays on a boat which floats in the pool. The food was tremendous. Get the appetizer sampler plate. Really good! One issue is that if you stay for any length of time, buy a multiday cable car pass as it is a steep walk down the hill several blocks to the nearest shopping at Union Square, which we both do recommend. If you ride the cable car all the way down to Market Street it puts you right in front of the mall. The stores are huge and lots of selection. We ate ate at the Nob Hill Cafe, which was good for lunch and weekend brunch. The cab fare from the Airport is $40 which I recommend from a convenience standpoint, but if you know when you want to go back to the airport, arrange for the airporter through the concierge desk, it's only $15 per person and they make only one stop between the Fairmont and the Airport, at least when we rode it. They have adjoining room situations which might be fine for kids, but we didn't bring ours to this conference. This is a really neat hotel. Enjoy just sitting in the lobby and look at all the fancy decorations and people that go there for special events. We will go back in the near future.

We stayed in a tower room <hl> and had a nice view of the city <hl> .

My wife and I went to SF for a medical conference for 2 days. We stayed in a tower room <hl> and had a nice view of the city <hl>. The room was clean and nice and the bathroom was fancy. The water pressure was fantastic and there was plenty of hot water available. The bed was one of the most comfortable king sized beds we've stayed in. The room service was out of this world. Highly recommend getting coffee and chocolate cake delivered to your room in the evening. Took about 15 minutes at most. Great service from the concierge desk finding a quick lunch at a place that wasn't filled with tourists. And looking at the old pictures and menus was quite fun. We had a nice dinner at the Tonga room where a simulated thunderstorm occurs about every 20 minutes and the center of the restaurant is a small pool where the band plays on a boat which floats in the pool. The food was tremendous. Get the appetizer sampler plate. Really good! One issue is that if you stay for any length of time, buy a multiday cable car pass as it is a steep walk down the hill several blocks to the nearest shopping at Union Square, which we both do recommend. If you ride the cable car all the way down to Market Street it puts you right in front of the mall. The stores are huge and lots of selection. We ate ate at the Nob Hill Cafe, which was good for lunch and weekend brunch. The cab fare from the Airport is $40 which I recommend from a convenience standpoint, but if you know when you want to go back to the airport, arrange for the airporter through the concierge desk, it's only $15 per person and they make only one stop between the Fairmont and the Airport, at least when we rode it. They have adjoining room situations which might be fine for kids, but we didn't bring ours to this conference. This is a really neat hotel. Enjoy just sitting in the lobby and look at all the fancy decorations and people that go there for special events. We will go back in the near future.

My wife and I went to SF for a medical conference for 2 days. <hl> We stayed in a tower room and had a nice view of the city . <hl> The room was clean and nice and the bathroom was fancy. The water pressure was fantastic and there was plenty of hot water available. The bed was one of the most comfortable king sized beds we've stayed in. The room service was out of this world. Highly recommend getting coffee and chocolate cake delivered to your room in the evening. Took about 15 minutes at most. Great service from the concierge desk finding a quick lunch at a place that wasn't filled with tourists. And looking at the old pictures and menus was quite fun. We had a nice dinner at the Tonga room where a simulated thunderstorm occurs about every 20 minutes and the center of the restaurant is a small pool where the band plays on a boat which floats in the pool. The food was tremendous. Get the appetizer sampler plate. Really good! One issue is that if you stay for any length of time, buy a multiday cable car pass as it is a steep walk down the hill several blocks to the nearest shopping at Union Square, which we both do recommend. If you ride the cable car all the way down to Market Street it puts you right in front of the mall. The stores are huge and lots of selection. We ate ate at the Nob Hill Cafe, which was good for lunch and weekend brunch. The cab fare from the Airport is $40 which I recommend from a convenience standpoint, but if you know when you want to go back to the airport, arrange for the airporter through the concierge desk, it's only $15 per person and they make only one stop between the Fairmont and the Airport, at least when we rode it. They have adjoining room situations which might be fine for kids, but we didn't bring ours to this conference. This is a really neat hotel. Enjoy just sitting in the lobby and look at all the fancy decorations and people that go there for special events. We will go back in the near future.

tripadvisor_review_3323

tripadvisor

Great beds and pillows

question: How was bed quality on rooms?, context: This hotel is great! Beautiful room with large bathroom/walk in shower. Great beds and pillows. Free wireless internet and DVD players in the room. If you have to have a view this isn't the place for you. If you love shopping and being close to great food this is the place to be.

How was bed quality on rooms?

Great beds and pillows .

This hotel is great! Beautiful room with large bathroom/walk in shower. Great beds and pillows. Free wireless internet and DVD players in the room. If you have to have a view this isn't the place for you. If you love shopping and being close to great food this is the place to be.

<hl> Great beds and pillows <hl> .

This hotel is great! Beautiful room with large bathroom/walk in shower. <hl> Great beds and pillows <hl>. Free wireless internet and DVD players in the room. If you have to have a view this isn't the place for you. If you love shopping and being close to great food this is the place to be.

This hotel is great! Beautiful room with large bathroom/walk in shower. <hl> Great beds and pillows . <hl> Free wireless internet and DVD players in the room. If you have to have a view this isn't the place for you. If you love shopping and being close to great food this is the place to be.

tripadvisor_review_829

tripadvisor

Noisy streets below

question: Why is it louder outside?, context: Let me begin by saying that this is a beautiful hotel. The location is perfect and the majority of the employees were very friendly. PROS: Very comfy beds, great views, clean, free WIFI, great housekeeping.CONS: Glass sliding bathroom door is awkward and does not allow enough privacy. Bad design. Noisy streets below but room comes with earplugs. Room comes with two bottled waters that if you drink, they charge you $5.50 per bottle! Old style television, not Hilton standard.Here was my personal issue: I am a Hilton employee. I booked a room for 6 nights to take my daughter on a special birthday trip. I DID get a Hilton employee discount, but being that this was San Francisco, it was still steep.I contacted someone at the hotel a week prior to arrival asking for an upgrade as a bit of professional courtesy. As a Hilton employee, I am accustomed to receiving these requests and always try to oblige. I was told &quot;I will see what I can do.&quot; No further response from her and I assumed incorrectly that she has made this possible for us. Upon arrival, I informed the front desk agent (Carlos) of my correspondence with this employee and he was quick to say that there was nothing in the records and there was nothing he could do for me. Cold demeanor, no effort to remedy the situation. I then told him that I did not want to be charged the $50 per day incidental charge and to turn off my incidentals in the room as I would not be using them (ie.pay per view movies etc.) He then proceeded to charge me for them on top of the full amount for my week and then informed me that my card had been declined. When I asked why, he claimed that he had no idea (even though he did, as i know what he is looking at on his screen) and yet no apology. He corrected it and the card went thru. The next day I emailed the General Manager and voiced my disappointment. NO response. I guess the hotel that i work for is just a whole lot friendlier as we roll out the red carpet when a Hilton employee books at our hotel. It takes so little effort. I was not looking for a free ride, but simply an upgrade to my expensive stay. My advice: If you are a Hilton employee, DO NOT expect the special treatment at this hotel. They are not interested in building that kind of relationship. The General Manager at my property would most certainly handled this personally.

Why is it louder outside?

Noisy streets below but room comes with earplugs.

Let me begin by saying that this is a beautiful hotel. The location is perfect and the majority of the employees were very friendly. PROS: Very comfy beds, great views, clean, free WIFI, great housekeeping.CONS: Glass sliding bathroom door is awkward and does not allow enough privacy. Bad design. Noisy streets below but room comes with earplugs. Room comes with two bottled waters that if you drink, they charge you $5.50 per bottle! Old style television, not Hilton standard.Here was my personal issue: I am a Hilton employee. I booked a room for 6 nights to take my daughter on a special birthday trip. I DID get a Hilton employee discount, but being that this was San Francisco, it was still steep.I contacted someone at the hotel a week prior to arrival asking for an upgrade as a bit of professional courtesy. As a Hilton employee, I am accustomed to receiving these requests and always try to oblige. I was told &quot;I will see what I can do.&quot; No further response from her and I assumed incorrectly that she has made this possible for us. Upon arrival, I informed the front desk agent (Carlos) of my correspondence with this employee and he was quick to say that there was nothing in the records and there was nothing he could do for me. Cold demeanor, no effort to remedy the situation. I then told him that I did not want to be charged the $50 per day incidental charge and to turn off my incidentals in the room as I would not be using them (ie.pay per view movies etc.) He then proceeded to charge me for them on top of the full amount for my week and then informed me that my card had been declined. When I asked why, he claimed that he had no idea (even though he did, as i know what he is looking at on his screen) and yet no apology. He corrected it and the card went thru. The next day I emailed the General Manager and voiced my disappointment. NO response. I guess the hotel that i work for is just a whole lot friendlier as we roll out the red carpet when a Hilton employee books at our hotel. It takes so little effort. I was not looking for a free ride, but simply an upgrade to my expensive stay. My advice: If you are a Hilton employee, DO NOT expect the special treatment at this hotel. They are not interested in building that kind of relationship. The General Manager at my property would most certainly handled this personally.

<hl> Noisy streets below <hl> but room comes with earplugs.

Let me begin by saying that this is a beautiful hotel. The location is perfect and the majority of the employees were very friendly. PROS: Very comfy beds, great views, clean, free WIFI, great housekeeping.CONS: Glass sliding bathroom door is awkward and does not allow enough privacy. Bad design. <hl> Noisy streets below <hl> but room comes with earplugs. Room comes with two bottled waters that if you drink, they charge you $5.50 per bottle! Old style television, not Hilton standard.Here was my personal issue: I am a Hilton employee. I booked a room for 6 nights to take my daughter on a special birthday trip. I DID get a Hilton employee discount, but being that this was San Francisco, it was still steep.I contacted someone at the hotel a week prior to arrival asking for an upgrade as a bit of professional courtesy. As a Hilton employee, I am accustomed to receiving these requests and always try to oblige. I was told &quot;I will see what I can do.&quot; No further response from her and I assumed incorrectly that she has made this possible for us. Upon arrival, I informed the front desk agent (Carlos) of my correspondence with this employee and he was quick to say that there was nothing in the records and there was nothing he could do for me. Cold demeanor, no effort to remedy the situation. I then told him that I did not want to be charged the $50 per day incidental charge and to turn off my incidentals in the room as I would not be using them (ie.pay per view movies etc.) He then proceeded to charge me for them on top of the full amount for my week and then informed me that my card had been declined. When I asked why, he claimed that he had no idea (even though he did, as i know what he is looking at on his screen) and yet no apology. He corrected it and the card went thru. The next day I emailed the General Manager and voiced my disappointment. NO response. I guess the hotel that i work for is just a whole lot friendlier as we roll out the red carpet when a Hilton employee books at our hotel. It takes so little effort. I was not looking for a free ride, but simply an upgrade to my expensive stay. My advice: If you are a Hilton employee, DO NOT expect the special treatment at this hotel. They are not interested in building that kind of relationship. The General Manager at my property would most certainly handled this personally.

Let me begin by saying that this is a beautiful hotel. The location is perfect and the majority of the employees were very friendly. PROS: Very comfy beds, great views, clean, free WIFI, great housekeeping. CONS: Glass sliding bathroom door is awkward and does not allow enough privacy. Bad design. <hl> Noisy streets below but room comes with earplugs. <hl> Room comes with two bottled waters that if you drink, they charge you $5.50 per bottle! Old style television, not Hilton standard. Here was my personal issue: I am a Hilton employee. I booked a room for 6 nights to take my daughter on a special birthday trip. I DID get a Hilton employee discount, but being that this was San Francisco, it was still steep. I contacted someone at the hotel a week prior to arrival asking for an upgrade as a bit of professional courtesy. As a Hilton employee, I am accustomed to receiving these requests and always try to oblige. I was told &quot;I will see what I can do.&quot; No further response from her and I assumed incorrectly that she has made this possible for us. Upon arrival, I informed the front desk agent (Carlos) of my correspondence with this employee and he was quick to say that there was nothing in the records and there was nothing he could do for me. Cold demeanor, no effort to remedy the situation. I then told him that I did not want to be charged the $50 per day incidental charge and to turn off my incidentals in the room as I would not be using them (ie.pay per view movies etc.) He then proceeded to charge me for them on top of the full amount for my week and then informed me that my card had been declined. When I asked why, he claimed that he had no idea (even though he did, as i know what he is looking at on his screen) and yet no apology. He corrected it and the card went thru. The next day I emailed the General Manager and voiced my disappointment. NO response. I guess the hotel that i work for is just a whole lot friendlier as we roll out the red carpet when a Hilton employee books at our hotel. It takes so little effort. I was not looking for a free ride, but simply an upgrade to my expensive stay. My advice: If you are a Hilton employee, DO NOT expect the special treatment at this hotel. They are not interested in building that kind of relationship. The General Manager at my property would most certainly handled this personally.

tripadvisor_review_11665

tripadvisor

Fantastic hotel

question: How good are the staff here?, context: We stayed here for a week in 2006. Fantastic hotel, beds are really comfortable. No complaints!

How good are the staff here?

Fantastic hotel , beds are really comfortable.

We stayed here for a week in 2006. Fantastic hotel, beds are really comfortable. No complaints!

<hl> Fantastic hotel <hl> , beds are really comfortable.

We stayed here for a week in 2006. <hl> Fantastic hotel <hl>, beds are really comfortable. No complaints!

We stayed here for a week in 2006. <hl> Fantastic hotel , beds are really comfortable. <hl> No complaints!

tripadvisor_review_8965

tripadvisor

The staff was fabulous and extremely helpful

question: How was the staff?, context: We stayed at the Donatello recently with our 6 year old son. We had the studio suite with a king bed and sofa bed. The room was huge, clean, had a great area with sink, coffee-maker, fridge, microwave &amp; toaster - plus some basics such as salt &amp; pepper, plates, wine glasses &amp; wine opener. The staff was fabulous and extremely helpful! Highly recommend for great room, great location &amp; great staff!

How was the staff?

The staff was fabulous and extremely helpful !

We stayed at the Donatello recently with our 6 year old son. We had the studio suite with a king bed and sofa bed. The room was huge, clean, had a great area with sink, coffee-maker, fridge, microwave &amp; toaster - plus some basics such as salt &amp; pepper, plates, wine glasses &amp; wine opener. The staff was fabulous and extremely helpful! Highly recommend for great room, great location &amp; great staff!

<hl> The staff was fabulous and extremely helpful <hl> !

We stayed at the Donatello recently with our 6 year old son. We had the studio suite with a king bed and sofa bed. The room was huge, clean, had a great area with sink, coffee-maker, fridge, microwave &amp; toaster - plus some basics such as salt &amp; pepper, plates, wine glasses &amp; wine opener. <hl> The staff was fabulous and extremely helpful <hl>! Highly recommend for great room, great location &amp; great staff!

We stayed at the Donatello recently with our 6 year old son. We had the studio suite with a king bed and sofa bed. The room was huge, clean, had a great area with sink, coffee-maker, fridge, microwave &amp; toaster - plus some basics such as salt &amp; pepper, plates, wine glasses &amp; wine opener. <hl> The staff was fabulous and extremely helpful ! <hl> Highly recommend for great room, great location &amp; great staff!

tripadvisor_review_1007

tripadvisor

The wine hour from 17:30 -18:30 was nice

question: How about wine hour?, context: A Pleasant surprise ---the Galleria Park HotelDate : July 23, 2008Reviewer: Las Cruces, NMMy wife and I have just returned from the Galleria Park Hotel and had a pleasant surprise. A great hotel with a fantastic staff situated in almost a perfect location.Mind you this is a simple euro style hotel with basic amenities. If you do not mind walking it is ... Four blocks from Chinatown Five from Market Square, 15 from the Ferry Building. The wine hour from 17:30 -18:30 was nice and the staff offered great sightseeing ideas and helpful hints for dining , coffee and nightlife. Truly a great stay ! No breakfast but great coffee ! If you are interested in SEEING San Francisco ... I would recommend not taking a car into SF as most hotels charge $35 - $50.00 a night for parking. Lorrie Taxi will pick you up at the airport and take you to you hotel. Also the &quot;MUNI &quot; pass for $11 a day or $18.00 for 3 day will get you around SF via bus/ cable car / trolley and train.

How about wine hour?

The wine hour from 17:30 -18:30 was nice and the staff offered great sightseeing ideas and helpful hints for dining , coffee and nightlife.

A Pleasant surprise ---the Galleria Park HotelDate : July 23, 2008Reviewer: Las Cruces, NMMy wife and I have just returned from the Galleria Park Hotel and had a pleasant surprise. A great hotel with a fantastic staff situated in almost a perfect location.Mind you this is a simple euro style hotel with basic amenities. If you do not mind walking it is ... Four blocks from Chinatown Five from Market Square, 15 from the Ferry Building. The wine hour from 17:30 -18:30 was nice and the staff offered great sightseeing ideas and helpful hints for dining , coffee and nightlife. Truly a great stay ! No breakfast but great coffee ! If you are interested in SEEING San Francisco ... I would recommend not taking a car into SF as most hotels charge $35 - $50.00 a night for parking. Lorrie Taxi will pick you up at the airport and take you to you hotel. Also the &quot;MUNI &quot; pass for $11 a day or $18.00 for 3 day will get you around SF via bus/ cable car / trolley and train.

<hl> The wine hour from 17:30 -18:30 was nice <hl> and the staff offered great sightseeing ideas and helpful hints for dining , coffee and nightlife.

A Pleasant surprise ---the Galleria Park HotelDate : July 23, 2008Reviewer: Las Cruces, NMMy wife and I have just returned from the Galleria Park Hotel and had a pleasant surprise. A great hotel with a fantastic staff situated in almost a perfect location.Mind you this is a simple euro style hotel with basic amenities. If you do not mind walking it is ... Four blocks from Chinatown Five from Market Square, 15 from the Ferry Building. <hl> The wine hour from 17:30 -18:30 was nice <hl> and the staff offered great sightseeing ideas and helpful hints for dining , coffee and nightlife. Truly a great stay ! No breakfast but great coffee ! If you are interested in SEEING San Francisco ... I would recommend not taking a car into SF as most hotels charge $35 - $50.00 a night for parking. Lorrie Taxi will pick you up at the airport and take you to you hotel. Also the &quot;MUNI &quot; pass for $11 a day or $18.00 for 3 day will get you around SF via bus/ cable car / trolley and train.

A Pleasant surprise ---the Galleria Park HotelDate : July 23, 2008Reviewer: Las Cruces, NMMy wife and I have just returned from the Galleria Park Hotel and had a pleasant surprise. A great hotel with a fantastic staff situated in almost a perfect location. Mind you this is a simple euro style hotel with basic amenities. If you do not mind walking it is ... Four blocks from Chinatown Five from Market Square, 15 from the Ferry Building. <hl> The wine hour from 17:30 -18:30 was nice and the staff offered great sightseeing ideas and helpful hints for dining , coffee and nightlife. <hl> Truly a great stay ! No breakfast but great coffee ! If you are interested in SEEING San Francisco ... I would recommend not taking a car into SF as most hotels charge $35 - $50.00 a night for parking. Lorrie Taxi will pick you up at the airport and take you to you hotel. Also the &quot;MUNI &quot; pass for $11 a day or $18.00 for 3 day will get you around SF via bus/ cable car / trolley and train.

tripadvisor_review_8157

tripadvisor

The hotel and room is very modern

question: How is the decor on the room?, context: Stayed here recently with my other half. Found alot of the hotels in San Fran to be pricey. The hotel and room is very modern. It was comfortable, but there is a dodgy green/blue colour in the room which makes it feel cold. Parking is not complimentary, and is approx $50 a day in hotel car park. I would recommend to go accross the street to a public park, which is about $25 for 24 hours parking. Wifi was not free either in the rooms. The staff were not particularly over friendly either. They just did their job, and really didn't put anything extra into their work.

How is the decor on the room?

The hotel and room is very modern .

Stayed here recently with my other half. Found alot of the hotels in San Fran to be pricey. The hotel and room is very modern. It was comfortable, but there is a dodgy green/blue colour in the room which makes it feel cold. Parking is not complimentary, and is approx $50 a day in hotel car park. I would recommend to go accross the street to a public park, which is about $25 for 24 hours parking. Wifi was not free either in the rooms. The staff were not particularly over friendly either. They just did their job, and really didn't put anything extra into their work.

<hl> The hotel and room is very modern <hl> .

Stayed here recently with my other half. Found alot of the hotels in San Fran to be pricey. <hl> The hotel and room is very modern <hl>. It was comfortable, but there is a dodgy green/blue colour in the room which makes it feel cold. Parking is not complimentary, and is approx $50 a day in hotel car park. I would recommend to go accross the street to a public park, which is about $25 for 24 hours parking. Wifi was not free either in the rooms. The staff were not particularly over friendly either. They just did their job, and really didn't put anything extra into their work.

Stayed here recently with my other half. Found alot of the hotels in San Fran to be pricey. <hl> The hotel and room is very modern . <hl> It was comfortable, but there is a dodgy green/blue colour in the room which makes it feel cold. Parking is not complimentary, and is approx $50 a day in hotel car park. I would recommend to go accross the street to a public park, which is about $25 for 24 hours parking. Wifi was not free either in the rooms. The staff were not particularly over friendly either. They just did their job, and really didn't put anything extra into their work.

tripadvisor_review_12975

tripadvisor

The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room

question: How dirty is the carpet?, context: No one in their right mind should ever stay at this hotel. The place is a pig sty. I moved rooms and nothing changed. The first room has dead snake skins all over the place. I found a piece of skin beside the bed and looked under the bed and found about 8 more pieces of snake skin. I asked to be moved and the second room was no better. Had food wrappers and and old sock under the bed. I do believe that they do not vacuum under the beds. This hotel has no restaurant as I was led to believe. The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room. The windows offer no security when open as the winders fall off. You have to carry your luggage up one flight of stairs to get to the front desk. The door that has a ramp only opens about two feet as the door scrapes on the floor. My only regret was that I didn't ask for my money back.

How dirty is the carpet?

The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room .

No one in their right mind should ever stay at this hotel. The place is a pig sty. I moved rooms and nothing changed. The first room has dead snake skins all over the place. I found a piece of skin beside the bed and looked under the bed and found about 8 more pieces of snake skin. I asked to be moved and the second room was no better. Had food wrappers and and old sock under the bed. I do believe that they do not vacuum under the beds. This hotel has no restaurant as I was led to believe. The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room. The windows offer no security when open as the winders fall off. You have to carry your luggage up one flight of stairs to get to the front desk. The door that has a ramp only opens about two feet as the door scrapes on the floor. My only regret was that I didn't ask for my money back.

<hl> The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room <hl> .

No one in their right mind should ever stay at this hotel. The place is a pig sty. I moved rooms and nothing changed. The first room has dead snake skins all over the place. I found a piece of skin beside the bed and looked under the bed and found about 8 more pieces of snake skin. I asked to be moved and the second room was no better. Had food wrappers and and old sock under the bed. I do believe that they do not vacuum under the beds. This hotel has no restaurant as I was led to believe. <hl> The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room <hl>. The windows offer no security when open as the winders fall off. You have to carry your luggage up one flight of stairs to get to the front desk. The door that has a ramp only opens about two feet as the door scrapes on the floor. My only regret was that I didn't ask for my money back.

No one in their right mind should ever stay at this hotel. The place is a pig sty. I moved rooms and nothing changed. The first room has dead snake skins all over the place. I found a piece of skin beside the bed and looked under the bed and found about 8 more pieces of snake skin. I asked to be moved and the second room was no better. Had food wrappers and and old sock under the bed. I do believe that they do not vacuum under the beds. This hotel has no restaurant as I was led to believe. <hl> The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room . <hl> The windows offer no security when open as the winders fall off. You have to carry your luggage up one flight of stairs to get to the front desk. The door that has a ramp only opens about two feet as the door scrapes on the floor. My only regret was that I didn't ask for my money back.

tripadvisor_review_18459

tripadvisor

The location also allows it to have fantastic views of the city

question: How is the view?, context: We booked this hotel directly on their website and had reserved an executive room on their business floor. We were impressed with the deal we were able to get and were looking forward to staying here at the end of our relaxing holiday.Firstly, the location was fantastic. The hotel is conveniently located close to trams and bars. For the raging shopaholic, this place provides easy access to shopping in any direction you walk from this hotel. The location also allows it to have fantastic views of the city, with bay views on one side and Union Square on the other. Our room was spacious, comfortable and very clean. The wardrobe was also sufficient with enough room for all our shopping. The bathroom is also equally roomy, with great amenities. Our room had fabulous views overlooking Union Square and also provided great views of the sunrise each morning. Since we booked an executive room, we had access to the business lounge for breakfast and early evening hors d'oeuvres. The lounge had great views of the bay, if you got in early enough to grab the seats. My only issue is that the lounge is not big enough for the number of people who have access to it. We were fortunate to get seats whenever we needed it, but there were a few people who were made to stand around waiting for a seat. The hors d'oeuvres in the evening were also great. You would also find substantial meals being supplied as well, such as pasta. So you would end up having a late dinner. Service in the lounge was the friendly and courteous. This was very well appreciated.Overall, this hotel is a class act. Great views, great rooms and wonderful staff.

How is the view?

The location also allows it to have fantastic views of the city , with bay views on one side and Union Square on the other.

We booked this hotel directly on their website and had reserved an executive room on their business floor. We were impressed with the deal we were able to get and were looking forward to staying here at the end of our relaxing holiday.Firstly, the location was fantastic. The hotel is conveniently located close to trams and bars. For the raging shopaholic, this place provides easy access to shopping in any direction you walk from this hotel. The location also allows it to have fantastic views of the city, with bay views on one side and Union Square on the other. Our room was spacious, comfortable and very clean. The wardrobe was also sufficient with enough room for all our shopping. The bathroom is also equally roomy, with great amenities. Our room had fabulous views overlooking Union Square and also provided great views of the sunrise each morning. Since we booked an executive room, we had access to the business lounge for breakfast and early evening hors d'oeuvres. The lounge had great views of the bay, if you got in early enough to grab the seats. My only issue is that the lounge is not big enough for the number of people who have access to it. We were fortunate to get seats whenever we needed it, but there were a few people who were made to stand around waiting for a seat. The hors d'oeuvres in the evening were also great. You would also find substantial meals being supplied as well, such as pasta. So you would end up having a late dinner. Service in the lounge was the friendly and courteous. This was very well appreciated.Overall, this hotel is a class act. Great views, great rooms and wonderful staff.

<hl> The location also allows it to have fantastic views of the city <hl> , with bay views on one side and Union Square on the other.

We booked this hotel directly on their website and had reserved an executive room on their business floor. We were impressed with the deal we were able to get and were looking forward to staying here at the end of our relaxing holiday.Firstly, the location was fantastic. The hotel is conveniently located close to trams and bars. For the raging shopaholic, this place provides easy access to shopping in any direction you walk from this hotel. <hl> The location also allows it to have fantastic views of the city <hl>, with bay views on one side and Union Square on the other. Our room was spacious, comfortable and very clean. The wardrobe was also sufficient with enough room for all our shopping. The bathroom is also equally roomy, with great amenities. Our room had fabulous views overlooking Union Square and also provided great views of the sunrise each morning. Since we booked an executive room, we had access to the business lounge for breakfast and early evening hors d'oeuvres. The lounge had great views of the bay, if you got in early enough to grab the seats. My only issue is that the lounge is not big enough for the number of people who have access to it. We were fortunate to get seats whenever we needed it, but there were a few people who were made to stand around waiting for a seat. The hors d'oeuvres in the evening were also great. You would also find substantial meals being supplied as well, such as pasta. So you would end up having a late dinner. Service in the lounge was the friendly and courteous. This was very well appreciated.Overall, this hotel is a class act. Great views, great rooms and wonderful staff.

We booked this hotel directly on their website and had reserved an executive room on their business floor. We were impressed with the deal we were able to get and were looking forward to staying here at the end of our relaxing holiday. Firstly, the location was fantastic. The hotel is conveniently located close to trams and bars. For the raging shopaholic, this place provides easy access to shopping in any direction you walk from this hotel. <hl> The location also allows it to have fantastic views of the city , with bay views on one side and Union Square on the other. <hl> Our room was spacious, comfortable and very clean. The wardrobe was also sufficient with enough room for all our shopping. The bathroom is also equally roomy, with great amenities. Our room had fabulous views overlooking Union Square and also provided great views of the sunrise each morning. Since we booked an executive room, we had access to the business lounge for breakfast and early evening hors d'oeuvres. The lounge had great views of the bay, if you got in early enough to grab the seats. My only issue is that the lounge is not big enough for the number of people who have access to it. We were fortunate to get seats whenever we needed it, but there were a few people who were made to stand around waiting for a seat. The hors d'oeuvres in the evening were also great. You would also find substantial meals being supplied as well, such as pasta. So you would end up having a late dinner. Service in the lounge was the friendly and courteous. This was very well appreciated. Overall, this hotel is a class act. Great views, great rooms and wonderful staff.

tripadvisor_review_12210

tripadvisor

the service there was TERRIBLE

question: How fast is the service?, context: I visit San Francisco about twice a year. I try to get the best value for my stay and will always be willing to pay a bit more if I think it's worth it. Unfortunately this establishment falls a bit short. I really didn't get a chance to experience the staff's level of service but the rooms are small as is the bathroom. The room was clean and quiet. However, for the prices that this establishment charges, there are far better values like the Argonaut or right across the street, the Holiday Inn Express. One other thing, I took my family to the eating establishment connected to this hotel and the service there was TERRIBLE!

How fast is the service?

One other thing, I took my family to the eating establishment connected to this hotel and the service there was TERRIBLE !

I visit San Francisco about twice a year. I try to get the best value for my stay and will always be willing to pay a bit more if I think it's worth it. Unfortunately this establishment falls a bit short. I really didn't get a chance to experience the staff's level of service but the rooms are small as is the bathroom. The room was clean and quiet. However, for the prices that this establishment charges, there are far better values like the Argonaut or right across the street, the Holiday Inn Express. One other thing, I took my family to the eating establishment connected to this hotel and the service there was TERRIBLE!

One other thing, I took my family to the eating establishment connected to this hotel and <hl> the service there was TERRIBLE <hl> !

I visit San Francisco about twice a year. I try to get the best value for my stay and will always be willing to pay a bit more if I think it's worth it. Unfortunately this establishment falls a bit short. I really didn't get a chance to experience the staff's level of service but the rooms are small as is the bathroom. The room was clean and quiet. However, for the prices that this establishment charges, there are far better values like the Argonaut or right across the street, the Holiday Inn Express. One other thing, I took my family to the eating establishment connected to this hotel and <hl> the service there was TERRIBLE <hl>!

I visit San Francisco about twice a year. I try to get the best value for my stay and will always be willing to pay a bit more if I think it's worth it. Unfortunately this establishment falls a bit short. I really didn't get a chance to experience the staff's level of service but the rooms are small as is the bathroom. The room was clean and quiet. However, for the prices that this establishment charges, there are far better values like the Argonaut or right across the street, the Holiday Inn Express. <hl> One other thing, I took my family to the eating establishment connected to this hotel and the service there was TERRIBLE ! <hl>

tripadvisor_review_6104

tripadvisor

The front desk was wonderful and very helpful

question: What do you think about desk staff?, context: What started out as a huge disaster from another hotel turned out for the better for us since we were able to stay at Nob Hill! The front desk was wonderful and very helpful. The room we stayed in was recently refurbished, large and very clean. I would recommend this hotel to everyone. Public transportation was very easy to access and close to the motel. We enjoyed our stay in SF and will definately be back to Nob Hill.

What do you think about desk staff?

What started out as a huge disaster from another hotel turned out for the better for us since we were able to stay at Nob Hill! The front desk was wonderful and very helpful .

What started out as a huge disaster from another hotel turned out for the better for us since we were able to stay at Nob Hill! The front desk was wonderful and very helpful. The room we stayed in was recently refurbished, large and very clean. I would recommend this hotel to everyone. Public transportation was very easy to access and close to the motel. We enjoyed our stay in SF and will definately be back to Nob Hill.

What started out as a huge disaster from another hotel turned out for the better for us since we were able to stay at Nob Hill! <hl> The front desk was wonderful and very helpful <hl> .

What started out as a huge disaster from another hotel turned out for the better for us since we were able to stay at Nob Hill! <hl> The front desk was wonderful and very helpful <hl>. The room we stayed in was recently refurbished, large and very clean. I would recommend this hotel to everyone. Public transportation was very easy to access and close to the motel. We enjoyed our stay in SF and will definately be back to Nob Hill.

<hl> What started out as a huge disaster from another hotel turned out for the better for us since we were able to stay at Nob Hill! The front desk was wonderful and very helpful . <hl> The room we stayed in was recently refurbished, large and very clean. I would recommend this hotel to everyone. Public transportation was very easy to access and close to the motel. We enjoyed our stay in SF and will definately be back to Nob Hill.

tripadvisor_review_9229

tripadvisor

This is a great spot

question: Where is the perfect place?, context: This is a great spot, in a convenient location. The rooms are very large and comfortable. There is free parking in the hotel, which I believe is unheard of in San Francisco. They have a small breakfast available in the lobby in the morning, which is a nice touch.The hotel staff (owners) are so friendly. When we checked in, we were given a map of the city, and shown were all of the main sites were. They even told us where &quot;not to go&quot;, which is great for tourists - you don't want to be wandering into dodgy areas at night.We walked to most places in San Francisco from here. Fishermans Wharf is about 15 mins. I would definitely stay here again.

Where is the perfect place?

This is a great spot , in a convenient location.

This is a great spot, in a convenient location. The rooms are very large and comfortable. There is free parking in the hotel, which I believe is unheard of in San Francisco. They have a small breakfast available in the lobby in the morning, which is a nice touch.The hotel staff (owners) are so friendly. When we checked in, we were given a map of the city, and shown were all of the main sites were. They even told us where &quot;not to go&quot;, which is great for tourists - you don't want to be wandering into dodgy areas at night.We walked to most places in San Francisco from here. Fishermans Wharf is about 15 mins. I would definitely stay here again.

<hl> This is a great spot <hl> , in a convenient location.

<hl> This is a great spot <hl>, in a convenient location. The rooms are very large and comfortable. There is free parking in the hotel, which I believe is unheard of in San Francisco. They have a small breakfast available in the lobby in the morning, which is a nice touch.The hotel staff (owners) are so friendly. When we checked in, we were given a map of the city, and shown were all of the main sites were. They even told us where &quot;not to go&quot;, which is great for tourists - you don't want to be wandering into dodgy areas at night.We walked to most places in San Francisco from here. Fishermans Wharf is about 15 mins. I would definitely stay here again.

<hl> This is a great spot , in a convenient location. <hl> The rooms are very large and comfortable. There is free parking in the hotel, which I believe is unheard of in San Francisco. They have a small breakfast available in the lobby in the morning, which is a nice touch. The hotel staff (owners) are so friendly. When we checked in, we were given a map of the city, and shown were all of the main sites were. They even told us where &quot;not to go&quot;, which is great for tourists - you don't want to be wandering into dodgy areas at night. We walked to most places in San Francisco from here. Fishermans Wharf is about 15 mins. I would definitely stay here again.

tripadvisor_review_9193

tripadvisor

Desk staff ranged from surly to very helpful over the three days

question: How helpful is the front desk?, context: We stayed at the Grosvenor for three nights, and were completely satisfied with the room--a studio. Beds were comfortable, couch comfortable, good shower with plenty of hot water. Desk staff ranged from surly to very helpful over the three days. No internet in rooms would make it difficult for business travel, though I think that is going to change. The daily continental breakfast was pretty spartan, bagels or some not very good pastry, plus coffee and juice. The rooms are spacious, with plenty of closet space, having been converted from apartments. The closet kitchens are adequate, though if you were actually planning to cook you might benefit from a kitchen knife or two and a few other tools. Good for storing snacks and drinks. No coffee service in the room is a drawback. Parking $29 plus tax each day adds to the cost, but with a web rate of $99 minus a $20 rebate, the cost for a studio is very reasonable, especially for this location, right across the street from the Mark Hopkins. I'll stay there again for sure.

How helpful is the front desk?

Desk staff ranged from surly to very helpful over the three days .

We stayed at the Grosvenor for three nights, and were completely satisfied with the room--a studio. Beds were comfortable, couch comfortable, good shower with plenty of hot water. Desk staff ranged from surly to very helpful over the three days. No internet in rooms would make it difficult for business travel, though I think that is going to change. The daily continental breakfast was pretty spartan, bagels or some not very good pastry, plus coffee and juice. The rooms are spacious, with plenty of closet space, having been converted from apartments. The closet kitchens are adequate, though if you were actually planning to cook you might benefit from a kitchen knife or two and a few other tools. Good for storing snacks and drinks. No coffee service in the room is a drawback. Parking $29 plus tax each day adds to the cost, but with a web rate of $99 minus a $20 rebate, the cost for a studio is very reasonable, especially for this location, right across the street from the Mark Hopkins. I'll stay there again for sure.

<hl> Desk staff ranged from surly to very helpful over the three days <hl> .

We stayed at the Grosvenor for three nights, and were completely satisfied with the room--a studio. Beds were comfortable, couch comfortable, good shower with plenty of hot water. <hl> Desk staff ranged from surly to very helpful over the three days <hl>. No internet in rooms would make it difficult for business travel, though I think that is going to change. The daily continental breakfast was pretty spartan, bagels or some not very good pastry, plus coffee and juice. The rooms are spacious, with plenty of closet space, having been converted from apartments. The closet kitchens are adequate, though if you were actually planning to cook you might benefit from a kitchen knife or two and a few other tools. Good for storing snacks and drinks. No coffee service in the room is a drawback. Parking $29 plus tax each day adds to the cost, but with a web rate of $99 minus a $20 rebate, the cost for a studio is very reasonable, especially for this location, right across the street from the Mark Hopkins. I'll stay there again for sure.

We stayed at the Grosvenor for three nights, and were completely satisfied with the room--a studio. Beds were comfortable, couch comfortable, good shower with plenty of hot water. <hl> Desk staff ranged from surly to very helpful over the three days . <hl> No internet in rooms would make it difficult for business travel, though I think that is going to change. The daily continental breakfast was pretty spartan, bagels or some not very good pastry, plus coffee and juice. The rooms are spacious, with plenty of closet space, having been converted from apartments. The closet kitchens are adequate, though if you were actually planning to cook you might benefit from a kitchen knife or two and a few other tools. Good for storing snacks and drinks. No coffee service in the room is a drawback. Parking $29 plus tax each day adds to the cost, but with a web rate of $99 minus a $20 rebate, the cost for a studio is very reasonable, especially for this location, right across the street from the Mark Hopkins. I'll stay there again for sure.

tripadvisor_review_5850

tripadvisor

the service was terrible with the exception of a nice latino gentleman who worked the breakfast

question: How is the quality of service?, context: This was the last of five hotels during an 11 day stay in northern California. Unfortunately this was our least favorite of all five. The rooms were very basic &quot;city&quot; hotel rooms. Unbelievable small with just an 18&quot; table with one chair, nothing more. No microwave, fridge, or even a second chair. The was an enormous tangled mess of power cords under the little table which made recharging all of life's accessories a pain in the behind. Worst of all, the service was terrible with the exception of a nice latino gentleman who worked the breakfast area in the morning. The price was fair for little we did get and as I said, great spot.

How is the quality of service?

Worst of all, the service was terrible with the exception of a nice latino gentleman who worked the breakfast area in the morning.

This was the last of five hotels during an 11 day stay in northern California. Unfortunately this was our least favorite of all five. The rooms were very basic &quot;city&quot; hotel rooms. Unbelievable small with just an 18&quot; table with one chair, nothing more. No microwave, fridge, or even a second chair. The was an enormous tangled mess of power cords under the little table which made recharging all of life's accessories a pain in the behind. Worst of all, the service was terrible with the exception of a nice latino gentleman who worked the breakfast area in the morning. The price was fair for little we did get and as I said, great spot.

Worst of all, <hl> the service was terrible with the exception of a nice latino gentleman who worked the breakfast <hl> area in the morning.

This was the last of five hotels during an 11 day stay in northern California. Unfortunately this was our least favorite of all five. The rooms were very basic &quot;city&quot; hotel rooms. Unbelievable small with just an 18&quot; table with one chair, nothing more. No microwave, fridge, or even a second chair. The was an enormous tangled mess of power cords under the little table which made recharging all of life's accessories a pain in the behind. Worst of all, <hl> the service was terrible with the exception of a nice latino gentleman who worked the breakfast <hl> area in the morning. The price was fair for little we did get and as I said, great spot.

This was the last of five hotels during an 11 day stay in northern California. Unfortunately this was our least favorite of all five. The rooms were very basic &quot;city&quot; hotel rooms. Unbelievable small with just an 18&quot; table with one chair, nothing more. No microwave, fridge, or even a second chair. The was an enormous tangled mess of power cords under the little table which made recharging all of life's accessories a pain in the behind. <hl> Worst of all, the service was terrible with the exception of a nice latino gentleman who worked the breakfast area in the morning. <hl> The price was fair for little we did get and as I said, great spot.

tripadvisor_review_14424

tripadvisor

The pool is a nice feature at the hotel

question: How would you describe the pool area?, context: Great Hotel, and Great Location! My husband and I used Marriott points to stay at the Courtyard this past Saturday and could not have been happier with the room and the service. The room was basic and standard for a Marriott. However, the location cannot be beat. The hotel is blocks away from the Sony Metreon Center, the Moscone Center, and the new SF Ballpark. Our favorite thing about the neighborhood is the fact that there are several great microbreweries just blocks away. The pool is a nice feature at the hotel, but it was too packed with screaming brats for us to enjoy. Overall a great find of a hotel in SF.

How would you describe the pool area?

The pool is a nice feature at the hotel , but it was too packed with screaming brats for us to enjoy.

Great Hotel, and Great Location! My husband and I used Marriott points to stay at the Courtyard this past Saturday and could not have been happier with the room and the service. The room was basic and standard for a Marriott. However, the location cannot be beat. The hotel is blocks away from the Sony Metreon Center, the Moscone Center, and the new SF Ballpark. Our favorite thing about the neighborhood is the fact that there are several great microbreweries just blocks away. The pool is a nice feature at the hotel, but it was too packed with screaming brats for us to enjoy. Overall a great find of a hotel in SF.

<hl> The pool is a nice feature at the hotel <hl> , but it was too packed with screaming brats for us to enjoy.

Great Hotel, and Great Location! My husband and I used Marriott points to stay at the Courtyard this past Saturday and could not have been happier with the room and the service. The room was basic and standard for a Marriott. However, the location cannot be beat. The hotel is blocks away from the Sony Metreon Center, the Moscone Center, and the new SF Ballpark. Our favorite thing about the neighborhood is the fact that there are several great microbreweries just blocks away. <hl> The pool is a nice feature at the hotel <hl>, but it was too packed with screaming brats for us to enjoy. Overall a great find of a hotel in SF.

Great Hotel, and Great Location! My husband and I used Marriott points to stay at the Courtyard this past Saturday and could not have been happier with the room and the service. The room was basic and standard for a Marriott. However, the location cannot be beat. The hotel is blocks away from the Sony Metreon Center, the Moscone Center, and the new SF Ballpark. Our favorite thing about the neighborhood is the fact that there are several great microbreweries just blocks away. <hl> The pool is a nice feature at the hotel , but it was too packed with screaming brats for us to enjoy. <hl> Overall a great find of a hotel in SF.

tripadvisor_review_7152

tripadvisor

They staff was fabulous

question: How is the attention of your staff?, context: I found this hotel on trip advisor and booked 2 suites for my parents and their friends that were going to be traveling to SF. I also booked at the Four Seasons, because the people they were traveling with are a bit hard to please when it comes to accommodations and the Drisco does not have valet parking, which I thought may be a problem. They decided on staying at the Drisco and were so pleased they did. I booked 2 City View Suites and they were amazing! Great views and huge rooms. The reception desk assured me parking would not be hard for them to find (they are not City drivers by any means) and it wasn't! They found a spot right outside the hotel! They staff was fabulous and what a good deal. I think the suites were 279 a night! Highly recommended!

How is the attention of your staff?

They found a spot right outside the hotel! They staff was fabulous and what a good deal.

I found this hotel on trip advisor and booked 2 suites for my parents and their friends that were going to be traveling to SF. I also booked at the Four Seasons, because the people they were traveling with are a bit hard to please when it comes to accommodations and the Drisco does not have valet parking, which I thought may be a problem. They decided on staying at the Drisco and were so pleased they did. I booked 2 City View Suites and they were amazing! Great views and huge rooms. The reception desk assured me parking would not be hard for them to find (they are not City drivers by any means) and it wasn't! They found a spot right outside the hotel! They staff was fabulous and what a good deal. I think the suites were 279 a night! Highly recommended!

They found a spot right outside the hotel! <hl> They staff was fabulous <hl> and what a good deal.

I found this hotel on trip advisor and booked 2 suites for my parents and their friends that were going to be traveling to SF. I also booked at the Four Seasons, because the people they were traveling with are a bit hard to please when it comes to accommodations and the Drisco does not have valet parking, which I thought may be a problem. They decided on staying at the Drisco and were so pleased they did. I booked 2 City View Suites and they were amazing! Great views and huge rooms. The reception desk assured me parking would not be hard for them to find (they are not City drivers by any means) and it wasn't! They found a spot right outside the hotel! <hl> They staff was fabulous <hl> and what a good deal. I think the suites were 279 a night! Highly recommended!

I found this hotel on trip advisor and booked 2 suites for my parents and their friends that were going to be traveling to SF. I also booked at the Four Seasons, because the people they were traveling with are a bit hard to please when it comes to accommodations and the Drisco does not have valet parking, which I thought may be a problem. They decided on staying at the Drisco and were so pleased they did. I booked 2 City View Suites and they were amazing! Great views and huge rooms. The reception desk assured me parking would not be hard for them to find (they are not City drivers by any means) and it wasn't! <hl> They found a spot right outside the hotel! They staff was fabulous and what a good deal. <hl> I think the suites were 279 a night! Highly recommended!

tripadvisor_review_190

tripadvisor

and the bed was actually pretty awful

question: What quality does the bed have?, context: This hotel is decent, but certainly not nice. I was in SF for a weekend in January and got a travelzoo special for $59 a night, which is pretty dang cheap for San Francisco. If you're just looking for a place to sleep that is close enough to walk to most of the sights downtown - this place does the trick. The hallways and rooms kind of reminded me of a retirement home (floral carpets, ugly wallpaper, bad art) and the bed was actually pretty awful. Also, the walls are PAPER thin. Seriously, I've never been anywhere with walls like this. You could literally hear the neighbor's conversation word-for-word when they were just talking at a normal volume. Thankfully our neighbors went to sleep around the same time as us (and they were speaking French which actually makes it easier to tune-out if you don't speak the language). If you had some late-night neighbors, this place could potentially be intollerable.All in all, if you can get a cheap deal on this place, don't mind walking about a 1/2 mile to get to the nearest subway, and don't plan on spending much time in your room - this place is fine. Bring ear plugs though just in case.

What quality does the bed have?

The hallways and rooms kind of reminded me of a retirement home (floral carpets, ugly wallpaper, bad art) and the bed was actually pretty awful .

This hotel is decent, but certainly not nice. I was in SF for a weekend in January and got a travelzoo special for $59 a night, which is pretty dang cheap for San Francisco. If you're just looking for a place to sleep that is close enough to walk to most of the sights downtown - this place does the trick. The hallways and rooms kind of reminded me of a retirement home (floral carpets, ugly wallpaper, bad art) and the bed was actually pretty awful. Also, the walls are PAPER thin. Seriously, I've never been anywhere with walls like this. You could literally hear the neighbor's conversation word-for-word when they were just talking at a normal volume. Thankfully our neighbors went to sleep around the same time as us (and they were speaking French which actually makes it easier to tune-out if you don't speak the language). If you had some late-night neighbors, this place could potentially be intollerable.All in all, if you can get a cheap deal on this place, don't mind walking about a 1/2 mile to get to the nearest subway, and don't plan on spending much time in your room - this place is fine. Bring ear plugs though just in case.

The hallways and rooms kind of reminded me of a retirement home (floral carpets, ugly wallpaper, bad art) <hl> and the bed was actually pretty awful <hl> .

This hotel is decent, but certainly not nice. I was in SF for a weekend in January and got a travelzoo special for $59 a night, which is pretty dang cheap for San Francisco. If you're just looking for a place to sleep that is close enough to walk to most of the sights downtown - this place does the trick. The hallways and rooms kind of reminded me of a retirement home (floral carpets, ugly wallpaper, bad art) <hl> and the bed was actually pretty awful <hl>. Also, the walls are PAPER thin. Seriously, I've never been anywhere with walls like this. You could literally hear the neighbor's conversation word-for-word when they were just talking at a normal volume. Thankfully our neighbors went to sleep around the same time as us (and they were speaking French which actually makes it easier to tune-out if you don't speak the language). If you had some late-night neighbors, this place could potentially be intollerable.All in all, if you can get a cheap deal on this place, don't mind walking about a 1/2 mile to get to the nearest subway, and don't plan on spending much time in your room - this place is fine. Bring ear plugs though just in case.

This hotel is decent, but certainly not nice. I was in SF for a weekend in January and got a travelzoo special for $59 a night, which is pretty dang cheap for San Francisco. If you're just looking for a place to sleep that is close enough to walk to most of the sights downtown - this place does the trick. <hl> The hallways and rooms kind of reminded me of a retirement home (floral carpets, ugly wallpaper, bad art) and the bed was actually pretty awful . <hl> Also, the walls are PAPER thin. Seriously, I've never been anywhere with walls like this. You could literally hear the neighbor's conversation word-for-word when they were just talking at a normal volume. Thankfully our neighbors went to sleep around the same time as us (and they were speaking French which actually makes it easier to tune-out if you don't speak the language). If you had some late-night neighbors, this place could potentially be intollerable. All in all, if you can get a cheap deal on this place, don't mind walking about a 1/2 mile to get to the nearest subway, and don't plan on spending much time in your room - this place is fine. Bring ear plugs though just in case.

tripadvisor_review_10877

tripadvisor

and the pillows were awesome

question: How did the receptionist treat it?, context: Although the room was a bit pricey, the location was excellent. It was very close to all of the main attractions in the Fisherman's Wharf area. Our room was clean and the bathroom was big and bright. The beds were decent, and the pillows were awesome. The decor was nice and modern and the employees were helpful. They even allowed us to check in 2 hours early!

How did the receptionist treat it?

The beds were decent, and the pillows were awesome .

Although the room was a bit pricey, the location was excellent. It was very close to all of the main attractions in the Fisherman's Wharf area. Our room was clean and the bathroom was big and bright. The beds were decent, and the pillows were awesome. The decor was nice and modern and the employees were helpful. They even allowed us to check in 2 hours early!

The beds were decent, <hl> and the pillows were awesome <hl> .

Although the room was a bit pricey, the location was excellent. It was very close to all of the main attractions in the Fisherman's Wharf area. Our room was clean and the bathroom was big and bright. The beds were decent, <hl> and the pillows were awesome <hl>. The decor was nice and modern and the employees were helpful. They even allowed us to check in 2 hours early!

Although the room was a bit pricey, the location was excellent. It was very close to all of the main attractions in the Fisherman's Wharf area. Our room was clean and the bathroom was big and bright. <hl> The beds were decent, and the pillows were awesome . <hl> The decor was nice and modern and the employees were helpful. They even allowed us to check in 2 hours early!

tripadvisor_review_12409

tripadvisor

GREAT HOTEL!!!! Great experience

question: Where can I get a hotel to get a good travel experience?, context: I booked the JW per the tripadvisor reviews. We travelled with our children (7 and 8) and my inlaws. The hotel is spotless - particularly the bathrooms! The decor is lovely and the staff is really wonderful! We ate breakfast at the hotel which was very nice (1/2 price for kids), but didn't eat any other meals there. The location couldn't be beat - better than staying right on Union Square, not as congested - but right around the corner! One caveat, it is an atrium design - the bar and lobby are on the 3rd floor - our rooms were on the 6th floor. Saturday night was very loud due to a roudy bar crew - I called the front desk and the noise quickly died down. If you sleep lightly - higher is better. Rental car tip - the hotel contracts with Hertz - there is a Budget very close to the hotel that was 1/2 the price of Hertz... GREAT HOTEL!!!! Great experience!!!!

Where can I get a hotel to get a good travel experience?

GREAT HOTEL!!!! Great experience !!!!

I booked the JW per the tripadvisor reviews. We travelled with our children (7 and 8) and my inlaws. The hotel is spotless - particularly the bathrooms! The decor is lovely and the staff is really wonderful! We ate breakfast at the hotel which was very nice (1/2 price for kids), but didn't eat any other meals there. The location couldn't be beat - better than staying right on Union Square, not as congested - but right around the corner! One caveat, it is an atrium design - the bar and lobby are on the 3rd floor - our rooms were on the 6th floor. Saturday night was very loud due to a roudy bar crew - I called the front desk and the noise quickly died down. If you sleep lightly - higher is better. Rental car tip - the hotel contracts with Hertz - there is a Budget very close to the hotel that was 1/2 the price of Hertz... GREAT HOTEL!!!! Great experience!!!!

<hl> GREAT HOTEL!!!! Great experience <hl> !!!!

I booked the JW per the tripadvisor reviews. We travelled with our children (7 and 8) and my inlaws. The hotel is spotless - particularly the bathrooms! The decor is lovely and the staff is really wonderful! We ate breakfast at the hotel which was very nice (1/2 price for kids), but didn't eat any other meals there. The location couldn't be beat - better than staying right on Union Square, not as congested - but right around the corner! One caveat, it is an atrium design - the bar and lobby are on the 3rd floor - our rooms were on the 6th floor. Saturday night was very loud due to a roudy bar crew - I called the front desk and the noise quickly died down. If you sleep lightly - higher is better. Rental car tip - the hotel contracts with Hertz - there is a Budget very close to the hotel that was 1/2 the price of Hertz... <hl> GREAT HOTEL!!!! Great experience <hl>!!!!

I booked the JW per the tripadvisor reviews. We travelled with our children (7 and 8) and my inlaws. The hotel is spotless - particularly the bathrooms! The decor is lovely and the staff is really wonderful! We ate breakfast at the hotel which was very nice (1/2 price for kids), but didn't eat any other meals there. The location couldn't be beat - better than staying right on Union Square, not as congested - but right around the corner! One caveat, it is an atrium design - the bar and lobby are on the 3rd floor - our rooms were on the 6th floor. Saturday night was very loud due to a roudy bar crew - I called the front desk and the noise quickly died down. If you sleep lightly - higher is better. Rental car tip - the hotel contracts with Hertz - there is a Budget very close to the hotel that was 1/2 the price of Hertz... <hl> GREAT HOTEL!!!! Great experience !!!! <hl>

tripadvisor_review_9019

tripadvisor

the very kind staff

question: How is the staff?, context: My husband and I stayed here the last two days of our honeymoon, and were extremely happy with our room and with the very kind staff. This isn't the most luxurious hotel in San Francisco, but it is one of the nicest and most pleasant places I've ever stayed. The hotel and especially its lobby is attractive, and the wine/jazz hours held there are particularly enjoyable. Our room was pretty, nicely decorated and scrupulously clean, and the bed was comfortable. I can't say enough nice things about the staff -- they were helpful with directions and friendly as can be. Upon hearing that we were on our honeymoon, the Rex upgraded us to a king size room at no extra charge. Now that's friendly!Great location near Union Square, too.We would definitely stay here again, and we will encourage our family and friends to do so as well.

How is the staff?

My husband and I stayed here the last two days of our honeymoon, and were extremely happy with our room and with the very kind staff .

My husband and I stayed here the last two days of our honeymoon, and were extremely happy with our room and with the very kind staff. This isn't the most luxurious hotel in San Francisco, but it is one of the nicest and most pleasant places I've ever stayed. The hotel and especially its lobby is attractive, and the wine/jazz hours held there are particularly enjoyable. Our room was pretty, nicely decorated and scrupulously clean, and the bed was comfortable. I can't say enough nice things about the staff -- they were helpful with directions and friendly as can be. Upon hearing that we were on our honeymoon, the Rex upgraded us to a king size room at no extra charge. Now that's friendly!Great location near Union Square, too.We would definitely stay here again, and we will encourage our family and friends to do so as well.

My husband and I stayed here the last two days of our honeymoon, and were extremely happy with our room and with <hl> the very kind staff <hl> .

My husband and I stayed here the last two days of our honeymoon, and were extremely happy with our room and with <hl> the very kind staff <hl>. This isn't the most luxurious hotel in San Francisco, but it is one of the nicest and most pleasant places I've ever stayed. The hotel and especially its lobby is attractive, and the wine/jazz hours held there are particularly enjoyable. Our room was pretty, nicely decorated and scrupulously clean, and the bed was comfortable. I can't say enough nice things about the staff -- they were helpful with directions and friendly as can be. Upon hearing that we were on our honeymoon, the Rex upgraded us to a king size room at no extra charge. Now that's friendly!Great location near Union Square, too.We would definitely stay here again, and we will encourage our family and friends to do so as well.

<hl> My husband and I stayed here the last two days of our honeymoon, and were extremely happy with our room and with the very kind staff . <hl> This isn't the most luxurious hotel in San Francisco, but it is one of the nicest and most pleasant places I've ever stayed. The hotel and especially its lobby is attractive, and the wine/jazz hours held there are particularly enjoyable. Our room was pretty, nicely decorated and scrupulously clean, and the bed was comfortable. I can't say enough nice things about the staff -- they were helpful with directions and friendly as can be. Upon hearing that we were on our honeymoon, the Rex upgraded us to a king size room at no extra charge. Now that's friendly!Great location near Union Square, too. We would definitely stay here again, and we will encourage our family and friends to do so as well.

tripadvisor_review_2709

tripadvisor

a king bed which was really comfy

question: Why do I have a good bed?, context: My husband and I stayed at the Handlery in May this year for 3 nights. The location of this hotel is fantastic being right outside Union Square. We had a standard room which was nice, a king bed which was really comfy, and it also had a mini fridge. The concierge was extremely helpful and went out of his way to help. Their on site restaurant &quot;The Daily Grill&quot; is really good for breakfast or dinner. I highly recommend the Key Lime Pie!

Why do I have a good bed?

We had a standard room which was nice, a king bed which was really comfy , and it also had a mini fridge.

My husband and I stayed at the Handlery in May this year for 3 nights. The location of this hotel is fantastic being right outside Union Square. We had a standard room which was nice, a king bed which was really comfy, and it also had a mini fridge. The concierge was extremely helpful and went out of his way to help. Their on site restaurant &quot;The Daily Grill&quot; is really good for breakfast or dinner. I highly recommend the Key Lime Pie!

We had a standard room which was nice, <hl> a king bed which was really comfy <hl> , and it also had a mini fridge.

My husband and I stayed at the Handlery in May this year for 3 nights. The location of this hotel is fantastic being right outside Union Square. We had a standard room which was nice, <hl> a king bed which was really comfy <hl>, and it also had a mini fridge. The concierge was extremely helpful and went out of his way to help. Their on site restaurant &quot;The Daily Grill&quot; is really good for breakfast or dinner. I highly recommend the Key Lime Pie!

My husband and I stayed at the Handlery in May this year for 3 nights. The location of this hotel is fantastic being right outside Union Square. <hl> We had a standard room which was nice, a king bed which was really comfy , and it also had a mini fridge. <hl> The concierge was extremely helpful and went out of his way to help. Their on site restaurant &quot;The Daily Grill&quot; is really good for breakfast or dinner. I highly recommend the Key Lime Pie!

tripadvisor_review_10040

tripadvisor

The location was perfect

question: How is the hotel location?, context: I recently met my daughters, ages 20 &amp; 22, in San Francisco for a few days of fun. I picked the Palomar based on TA reviews, and I was very pleased. Our room had 2 full size beds, and was very spacious. The clean, modern design was relaxing. The bathroom was small, but perfectly adequate. We were on the 5th floor and the sitting area near the restaurant was convenient, and felt like our personal lobby. The location was perfect. Near cable cars, trolleys, buses &amp; BART. We were 100 ft from amazing shopping. Yet, our room was perfectly quiet.One small disappointment was the failure to receive the expected newspaper at my door each moring. I always was up early and picked one up at the elevator. The coffee in the lobby was lukewarm, and when it was empty, they would not make another pot. I would recommend requesting a coffee maker for your room &amp; bypass this problem. Last, the concierge never answered his/her phone our entire trip. We just left messages that were never returned. The comfort of the room trumps all else, and I would not hesitate to stay here again.

How is the hotel location?

The location was perfect .

I recently met my daughters, ages 20 &amp; 22, in San Francisco for a few days of fun. I picked the Palomar based on TA reviews, and I was very pleased. Our room had 2 full size beds, and was very spacious. The clean, modern design was relaxing. The bathroom was small, but perfectly adequate. We were on the 5th floor and the sitting area near the restaurant was convenient, and felt like our personal lobby. The location was perfect. Near cable cars, trolleys, buses &amp; BART. We were 100 ft from amazing shopping. Yet, our room was perfectly quiet.One small disappointment was the failure to receive the expected newspaper at my door each moring. I always was up early and picked one up at the elevator. The coffee in the lobby was lukewarm, and when it was empty, they would not make another pot. I would recommend requesting a coffee maker for your room &amp; bypass this problem. Last, the concierge never answered his/her phone our entire trip. We just left messages that were never returned. The comfort of the room trumps all else, and I would not hesitate to stay here again.

<hl> The location was perfect <hl> .

I recently met my daughters, ages 20 &amp; 22, in San Francisco for a few days of fun. I picked the Palomar based on TA reviews, and I was very pleased. Our room had 2 full size beds, and was very spacious. The clean, modern design was relaxing. The bathroom was small, but perfectly adequate. We were on the 5th floor and the sitting area near the restaurant was convenient, and felt like our personal lobby. <hl> The location was perfect <hl>. Near cable cars, trolleys, buses &amp; BART. We were 100 ft from amazing shopping. Yet, our room was perfectly quiet.One small disappointment was the failure to receive the expected newspaper at my door each moring. I always was up early and picked one up at the elevator. The coffee in the lobby was lukewarm, and when it was empty, they would not make another pot. I would recommend requesting a coffee maker for your room &amp; bypass this problem. Last, the concierge never answered his/her phone our entire trip. We just left messages that were never returned. The comfort of the room trumps all else, and I would not hesitate to stay here again.

I recently met my daughters, ages 20 &amp; 22, in San Francisco for a few days of fun. I picked the Palomar based on TA reviews, and I was very pleased. Our room had 2 full size beds, and was very spacious. The clean, modern design was relaxing. The bathroom was small, but perfectly adequate. We were on the 5th floor and the sitting area near the restaurant was convenient, and felt like our personal lobby. <hl> The location was perfect . <hl> Near cable cars, trolleys, buses &amp; BART. We were 100 ft from amazing shopping. Yet, our room was perfectly quiet. One small disappointment was the failure to receive the expected newspaper at my door each moring. I always was up early and picked one up at the elevator. The coffee in the lobby was lukewarm, and when it was empty, they would not make another pot. I would recommend requesting a coffee maker for your room &amp; bypass this problem. Last, the concierge never answered his/her phone our entire trip. We just left messages that were never returned. The comfort of the room trumps all else, and I would not hesitate to stay here again.

tripadvisor_review_3764

tripadvisor

The service from all staff was superb

question: Is this a nice bartender?, context: This is an excellent quality hotel right in the heart of SF. The service from all staff was superb, location good, bar &amp; restaurant great and so on!!This was just a quick one night stay before flying back to Europe. I was intrigued by the &quot;most romantic hotel in SF&quot; label when searching as we were at the end of our Honeymoon. Truth is it's a chain hotel that pretends not to seek out the corporate clients even though there were plenty of them. However, unlike so many other big name chains, the Omni seems to treat it's private guests very specially going that little step further for customer service. (Too often I find the chains trying to get the corporate money and just neglect those of us that want a nice hotel).Lots of nice little touches too numerous to mention here means I shall return here (and to any other Omni).And was it romantic? - Well this is not a boutique hotel - it's a large-ish city centre hotel. But given those constraints - surprisngly yes!

Is this a nice bartender?

The service from all staff was superb , location good, bar &amp; restaurant great and so on!!This was just a quick one night stay before flying back to Europe.

This is an excellent quality hotel right in the heart of SF. The service from all staff was superb, location good, bar &amp; restaurant great and so on!!This was just a quick one night stay before flying back to Europe. I was intrigued by the &quot;most romantic hotel in SF&quot; label when searching as we were at the end of our Honeymoon. Truth is it's a chain hotel that pretends not to seek out the corporate clients even though there were plenty of them. However, unlike so many other big name chains, the Omni seems to treat it's private guests very specially going that little step further for customer service. (Too often I find the chains trying to get the corporate money and just neglect those of us that want a nice hotel).Lots of nice little touches too numerous to mention here means I shall return here (and to any other Omni).And was it romantic? - Well this is not a boutique hotel - it's a large-ish city centre hotel. But given those constraints - surprisngly yes!

<hl> The service from all staff was superb <hl> , location good, bar &amp; restaurant great and so on!!This was just a quick one night stay before flying back to Europe.

This is an excellent quality hotel right in the heart of SF. <hl> The service from all staff was superb <hl>, location good, bar &amp; restaurant great and so on!!This was just a quick one night stay before flying back to Europe. I was intrigued by the &quot;most romantic hotel in SF&quot; label when searching as we were at the end of our Honeymoon. Truth is it's a chain hotel that pretends not to seek out the corporate clients even though there were plenty of them. However, unlike so many other big name chains, the Omni seems to treat it's private guests very specially going that little step further for customer service. (Too often I find the chains trying to get the corporate money and just neglect those of us that want a nice hotel).Lots of nice little touches too numerous to mention here means I shall return here (and to any other Omni).And was it romantic? - Well this is not a boutique hotel - it's a large-ish city centre hotel. But given those constraints - surprisngly yes!

This is an excellent quality hotel right in the heart of SF. <hl> The service from all staff was superb , location good, bar &amp; restaurant great and so on!!This was just a quick one night stay before flying back to Europe. <hl> I was intrigued by the &quot;most romantic hotel in SF&quot; label when searching as we were at the end of our Honeymoon. Truth is it's a chain hotel that pretends not to seek out the corporate clients even though there were plenty of them. However, unlike so many other big name chains, the Omni seems to treat it's private guests very specially going that little step further for customer service. (Too often I find the chains trying to get the corporate money and just neglect those of us that want a nice hotel).Lots of nice little touches too numerous to mention here means I shall return here (and to any other Omni).And was it romantic? - Well this is not a boutique hotel - it's a large-ish city centre hotel. But given those constraints - surprisngly yes!

tripadvisor_review_446

tripadvisor

Bar has great food &amp; atmosphere

question: How is it bar?, context: My Boyfriend &amp; I just live over the bridge from San Francisco. We stay here every time we want to spend a night in the city!!! The rooms are always clean, spacious &amp; comfortable. The pool is heated in the winter if you want to take a dip. On all of our stays, we're either encountered a rock band performing in area that weekend or accidently received a message from one on our hotel room voicemail alerting us that sound check was in an hour. The Bambuddha Lounge &amp; Bar has great food &amp; atmosphere. At least hit it up for cocktail hour even if you have reservations at many of the other great finds in the city. The continental breakfast is amazing with fresh bagels &amp; pastries, great coffee &amp; fresh squeezed OJ. I can't think of what else to say except I LOVE THIS PLACE!!!

How is it bar?

The Bambuddha Lounge &amp; Bar has great food &amp; atmosphere .

My Boyfriend &amp; I just live over the bridge from San Francisco. We stay here every time we want to spend a night in the city!!! The rooms are always clean, spacious &amp; comfortable. The pool is heated in the winter if you want to take a dip. On all of our stays, we're either encountered a rock band performing in area that weekend or accidently received a message from one on our hotel room voicemail alerting us that sound check was in an hour. The Bambuddha Lounge &amp; Bar has great food &amp; atmosphere. At least hit it up for cocktail hour even if you have reservations at many of the other great finds in the city. The continental breakfast is amazing with fresh bagels &amp; pastries, great coffee &amp; fresh squeezed OJ. I can't think of what else to say except I LOVE THIS PLACE!!!

The Bambuddha Lounge &amp; <hl> Bar has great food &amp; atmosphere <hl> .

My Boyfriend &amp; I just live over the bridge from San Francisco. We stay here every time we want to spend a night in the city!!! The rooms are always clean, spacious &amp; comfortable. The pool is heated in the winter if you want to take a dip. On all of our stays, we're either encountered a rock band performing in area that weekend or accidently received a message from one on our hotel room voicemail alerting us that sound check was in an hour. The Bambuddha Lounge &amp; <hl> Bar has great food &amp; atmosphere <hl>. At least hit it up for cocktail hour even if you have reservations at many of the other great finds in the city. The continental breakfast is amazing with fresh bagels &amp; pastries, great coffee &amp; fresh squeezed OJ. I can't think of what else to say except I LOVE THIS PLACE!!!

My Boyfriend &amp; I just live over the bridge from San Francisco. We stay here every time we want to spend a night in the city!!! The rooms are always clean, spacious &amp; comfortable. The pool is heated in the winter if you want to take a dip. On all of our stays, we're either encountered a rock band performing in area that weekend or accidently received a message from one on our hotel room voicemail alerting us that sound check was in an hour. <hl> The Bambuddha Lounge &amp; Bar has great food &amp; atmosphere . <hl> At least hit it up for cocktail hour even if you have reservations at many of the other great finds in the city. The continental breakfast is amazing with fresh bagels &amp; pastries, great coffee &amp; fresh squeezed OJ. I can't think of what else to say except I LOVE THIS PLACE!!!

tripadvisor_review_5518

tripadvisor

Hotel is conveniently located to public transportation

question: Where is the hotel?, context: My first time visiting SF and my first time with a shared bathroom, which I was a bit nervous about. Everything was wonderful. Room was small but clean and lushly decorated, bathroom was always available and clean and well stocked. One of the showers on my floor was out of order during my stay, but I never had a problem getting access to the one shower that was available. Hotel is conveniently located to public transportation and despite being right off Union Square and on the 2nd floor, my room was very quiet. The staff was very friendly and helpful, and I ended up feeling like I had paid a bargain price for a luxury hotel. I would definitely stay here again.

Where is the hotel?

Hotel is conveniently located to public transportation and despite being right off Union Square and on the 2nd floor, my room was very quiet.

My first time visiting SF and my first time with a shared bathroom, which I was a bit nervous about. Everything was wonderful. Room was small but clean and lushly decorated, bathroom was always available and clean and well stocked. One of the showers on my floor was out of order during my stay, but I never had a problem getting access to the one shower that was available. Hotel is conveniently located to public transportation and despite being right off Union Square and on the 2nd floor, my room was very quiet. The staff was very friendly and helpful, and I ended up feeling like I had paid a bargain price for a luxury hotel. I would definitely stay here again.

<hl> Hotel is conveniently located to public transportation <hl> and despite being right off Union Square and on the 2nd floor, my room was very quiet.

My first time visiting SF and my first time with a shared bathroom, which I was a bit nervous about. Everything was wonderful. Room was small but clean and lushly decorated, bathroom was always available and clean and well stocked. One of the showers on my floor was out of order during my stay, but I never had a problem getting access to the one shower that was available. <hl> Hotel is conveniently located to public transportation <hl> and despite being right off Union Square and on the 2nd floor, my room was very quiet. The staff was very friendly and helpful, and I ended up feeling like I had paid a bargain price for a luxury hotel. I would definitely stay here again.

My first time visiting SF and my first time with a shared bathroom, which I was a bit nervous about. Everything was wonderful. Room was small but clean and lushly decorated, bathroom was always available and clean and well stocked. One of the showers on my floor was out of order during my stay, but I never had a problem getting access to the one shower that was available. <hl> Hotel is conveniently located to public transportation and despite being right off Union Square and on the 2nd floor, my room was very quiet. <hl> The staff was very friendly and helpful, and I ended up feeling like I had paid a bargain price for a luxury hotel. I would definitely stay here again.

tripadvisor_review_7959

tripadvisor

The service was wonderful

question: What is the wonderful stay?, context: I was hugely impressed by the Serrano Hotel. The service was wonderful (although slightly afraid of its customers.) The free chocolates were amazingly delicious. The free shampoo was surprisingly pleasant. The bedding is dare I say hip, and the decorating beautiful. The view from our room was not exactly picturesque, but beautiful to an artists eye. And at night, downtown could still be seen all lit up. The rooms were very clean and neat. Just one thing to remember. The location is sometimes not as &quot;nice&quot; as the hotel. There are some homeless individuals nearby, although not for long. And the hotel is in walking distance of nearly everything.

What is the wonderful stay?

The service was wonderful (although slightly afraid of its customers.)

I was hugely impressed by the Serrano Hotel. The service was wonderful (although slightly afraid of its customers.) The free chocolates were amazingly delicious. The free shampoo was surprisingly pleasant. The bedding is dare I say hip, and the decorating beautiful. The view from our room was not exactly picturesque, but beautiful to an artists eye. And at night, downtown could still be seen all lit up. The rooms were very clean and neat. Just one thing to remember. The location is sometimes not as &quot;nice&quot; as the hotel. There are some homeless individuals nearby, although not for long. And the hotel is in walking distance of nearly everything.

<hl> The service was wonderful <hl> (although slightly afraid of its customers.)

I was hugely impressed by the Serrano Hotel. <hl> The service was wonderful <hl> (although slightly afraid of its customers.) The free chocolates were amazingly delicious. The free shampoo was surprisingly pleasant. The bedding is dare I say hip, and the decorating beautiful. The view from our room was not exactly picturesque, but beautiful to an artists eye. And at night, downtown could still be seen all lit up. The rooms were very clean and neat. Just one thing to remember. The location is sometimes not as &quot;nice&quot; as the hotel. There are some homeless individuals nearby, although not for long. And the hotel is in walking distance of nearly everything.

I was hugely impressed by the Serrano Hotel. <hl> The service was wonderful (although slightly afraid of its customers.) <hl> The free chocolates were amazingly delicious. The free shampoo was surprisingly pleasant. The bedding is dare I say hip, and the decorating beautiful. The view from our room was not exactly picturesque, but beautiful to an artists eye. And at night, downtown could still be seen all lit up. The rooms were very clean and neat. Just one thing to remember. The location is sometimes not as &quot;nice&quot; as the hotel. There are some homeless individuals nearby, although not for long. And the hotel is in walking distance of nearly everything.

tripadvisor_review_5106

tripadvisor

it was across the road from a big shopping centre

question: Where is this hotel located?, context: We stayed here 3 nights before heading down to LA and received an upgrade to a suite from a superior room(without asking, still not sure why but obviously didnt complain!) . It was amazing, much bigger than our own flat in London! We were on the top floor with amazing views across San Fran. The hotel itself was lovely, modern, and clean, with polite desk staff. We didnt eat in the restaurant so can't comment on that, but the cafe beside the entrance had great value for breakfast/lunch. The area was perfect for us as we were there to do sightseeing and the odd bit of shopping - it was across the road from a big shopping centre and right beside the tourist info centre, the BART stop (which goes to and from the airport so is really handy) and its really near the start of the cable cars/trams that take you down to fishermans wharf. We got the three day passport for the carts which was good value. The reason I gave a 4/5 for service was only because they didnt replace the coffee and milk in the room on 2 occasions, but otherwise it was good, with 2 services/day to the room. The bed was really comfortable and the decor was modern.I would really recommend this hotel for anyone visiting san fran for the first time and who is interested in shopping and sightseeing.

Where is this hotel located?

The area was perfect for us as we were there to do sightseeing and the odd bit of shopping - it was across the road from a big shopping centre and right beside the tourist info centre, the BART stop (which goes to and from the airport so is really handy) and its really near the start of the cable cars/trams that take you down to fishermans wharf.

We stayed here 3 nights before heading down to LA and received an upgrade to a suite from a superior room(without asking, still not sure why but obviously didnt complain!) . It was amazing, much bigger than our own flat in London! We were on the top floor with amazing views across San Fran. The hotel itself was lovely, modern, and clean, with polite desk staff. We didnt eat in the restaurant so can't comment on that, but the cafe beside the entrance had great value for breakfast/lunch. The area was perfect for us as we were there to do sightseeing and the odd bit of shopping - it was across the road from a big shopping centre and right beside the tourist info centre, the BART stop (which goes to and from the airport so is really handy) and its really near the start of the cable cars/trams that take you down to fishermans wharf. We got the three day passport for the carts which was good value. The reason I gave a 4/5 for service was only because they didnt replace the coffee and milk in the room on 2 occasions, but otherwise it was good, with 2 services/day to the room. The bed was really comfortable and the decor was modern.I would really recommend this hotel for anyone visiting san fran for the first time and who is interested in shopping and sightseeing.

The area was perfect for us as we were there to do sightseeing and the odd bit of shopping - <hl> it was across the road from a big shopping centre <hl> and right beside the tourist info centre, the BART stop (which goes to and from the airport so is really handy) and its really near the start of the cable cars/trams that take you down to fishermans wharf.

We stayed here 3 nights before heading down to LA and received an upgrade to a suite from a superior room(without asking, still not sure why but obviously didnt complain!) . It was amazing, much bigger than our own flat in London! We were on the top floor with amazing views across San Fran. The hotel itself was lovely, modern, and clean, with polite desk staff. We didnt eat in the restaurant so can't comment on that, but the cafe beside the entrance had great value for breakfast/lunch. The area was perfect for us as we were there to do sightseeing and the odd bit of shopping - <hl> it was across the road from a big shopping centre <hl> and right beside the tourist info centre, the BART stop (which goes to and from the airport so is really handy) and its really near the start of the cable cars/trams that take you down to fishermans wharf. We got the three day passport for the carts which was good value. The reason I gave a 4/5 for service was only because they didnt replace the coffee and milk in the room on 2 occasions, but otherwise it was good, with 2 services/day to the room. The bed was really comfortable and the decor was modern.I would really recommend this hotel for anyone visiting san fran for the first time and who is interested in shopping and sightseeing.

We stayed here 3 nights before heading down to LA and received an upgrade to a suite from a superior room(without asking, still not sure why but obviously didnt complain!) . It was amazing, much bigger than our own flat in London! We were on the top floor with amazing views across San Fran. The hotel itself was lovely, modern, and clean, with polite desk staff. We didnt eat in the restaurant so can't comment on that, but the cafe beside the entrance had great value for breakfast/lunch. <hl> The area was perfect for us as we were there to do sightseeing and the odd bit of shopping - it was across the road from a big shopping centre and right beside the tourist info centre, the BART stop (which goes to and from the airport so is really handy) and its really near the start of the cable cars/trams that take you down to fishermans wharf. <hl> We got the three day passport for the carts which was good value. The reason I gave a 4/5 for service was only because they didnt replace the coffee and milk in the room on 2 occasions, but otherwise it was good, with 2 services/day to the room. The bed was really comfortable and the decor was modern. I would really recommend this hotel for anyone visiting san fran for the first time and who is interested in shopping and sightseeing.

tripadvisor_review_8328

tripadvisor

This is a very large hotel (39 floors) with a lobby that never sleeps in an area that seems pretty busy all the time as well

question: How big is the hotel?, context: I booked a room at the SF Marriott through Priceline. I figured even if I could not be assured of the exact location I desired, I would be able to count on a decent room. Basically this is what I got. The room itself was fine, if a bit dark (we were on the 8th floor). This is a very large hotel (39 floors) with a lobby that never sleeps in an area that seems pretty busy all the time as well. Location: If you go south on Market, more to the heart of the financial district, things are nice, the sidewalks clean, and even a few trees planted here and there. If you go north on Market, the streets gets dirtier, and the stores seedier. Sixth street, which is two blocks up, is particularly &quot;unscenic.&quot; Fourth St., where the hotel is located, appears to be the cutoff point for the neighborhood. Also, if the main entrance was on Market, rather than Fourth, it would be a big improvement. The main entrance is recessed, which is prob. appreciated when it rains, but looks dark and grungy, and the sidewalk on Fourth is narrow, which makes it crowded with all the tourists streaming in and out. Interiors: The interiors are fine, generally speaking, but one morning I walked to the elevator to find a pile of Cheetos on the floor, some of which had been ground into the carpeting. It was still there 2-3 hours later. Same thing with gum wrappers. This type of thing skeeves me out. The lobby is glitzy. There is a waterfall somewhere (used to mitigate lobby noise) and things like chandeliers and marble. However, all this being said, the basics were fine, and I could stand the shortcomings given that we had gotten a decent discount through Priceline. Still, I could not help but think everyone else passing through the lobby had gotten the same deal.In sum,the pros: *two blocks from the BART station*decent rooms with comfortable beds and nice bathrooms*friendly, professional front desk staffthe cons: *dark, recessed entrance in slightly borderline area (in my opinion)*hallways outside rooms could be cleaner (saw ground Cheetos and bits of toilet paper on the carpeting)*a bit of nickel and diming (Internet and parking--parking is $49/day) but I suppose this is to be expected at a hotel that caters to business travelers who are getting reimbursed by their companies anyway

How big is the hotel?

This is a very large hotel (39 floors) with a lobby that never sleeps in an area that seems pretty busy all the time as well .

I booked a room at the SF Marriott through Priceline. I figured even if I could not be assured of the exact location I desired, I would be able to count on a decent room. Basically this is what I got. The room itself was fine, if a bit dark (we were on the 8th floor). This is a very large hotel (39 floors) with a lobby that never sleeps in an area that seems pretty busy all the time as well. Location: If you go south on Market, more to the heart of the financial district, things are nice, the sidewalks clean, and even a few trees planted here and there. If you go north on Market, the streets gets dirtier, and the stores seedier. Sixth street, which is two blocks up, is particularly &quot;unscenic.&quot; Fourth St., where the hotel is located, appears to be the cutoff point for the neighborhood. Also, if the main entrance was on Market, rather than Fourth, it would be a big improvement. The main entrance is recessed, which is prob. appreciated when it rains, but looks dark and grungy, and the sidewalk on Fourth is narrow, which makes it crowded with all the tourists streaming in and out. Interiors: The interiors are fine, generally speaking, but one morning I walked to the elevator to find a pile of Cheetos on the floor, some of which had been ground into the carpeting. It was still there 2-3 hours later. Same thing with gum wrappers. This type of thing skeeves me out. The lobby is glitzy. There is a waterfall somewhere (used to mitigate lobby noise) and things like chandeliers and marble. However, all this being said, the basics were fine, and I could stand the shortcomings given that we had gotten a decent discount through Priceline. Still, I could not help but think everyone else passing through the lobby had gotten the same deal.In sum,the pros: *two blocks from the BART station*decent rooms with comfortable beds and nice bathrooms*friendly, professional front desk staffthe cons: *dark, recessed entrance in slightly borderline area (in my opinion)*hallways outside rooms could be cleaner (saw ground Cheetos and bits of toilet paper on the carpeting)*a bit of nickel and diming (Internet and parking--parking is $49/day) but I suppose this is to be expected at a hotel that caters to business travelers who are getting reimbursed by their companies anyway

<hl> This is a very large hotel (39 floors) with a lobby that never sleeps in an area that seems pretty busy all the time as well <hl> .

I booked a room at the SF Marriott through Priceline. I figured even if I could not be assured of the exact location I desired, I would be able to count on a decent room. Basically this is what I got. The room itself was fine, if a bit dark (we were on the 8th floor). <hl> This is a very large hotel (39 floors) with a lobby that never sleeps in an area that seems pretty busy all the time as well <hl>. Location: If you go south on Market, more to the heart of the financial district, things are nice, the sidewalks clean, and even a few trees planted here and there. If you go north on Market, the streets gets dirtier, and the stores seedier. Sixth street, which is two blocks up, is particularly &quot;unscenic.&quot; Fourth St., where the hotel is located, appears to be the cutoff point for the neighborhood. Also, if the main entrance was on Market, rather than Fourth, it would be a big improvement. The main entrance is recessed, which is prob. appreciated when it rains, but looks dark and grungy, and the sidewalk on Fourth is narrow, which makes it crowded with all the tourists streaming in and out. Interiors: The interiors are fine, generally speaking, but one morning I walked to the elevator to find a pile of Cheetos on the floor, some of which had been ground into the carpeting. It was still there 2-3 hours later. Same thing with gum wrappers. This type of thing skeeves me out. The lobby is glitzy. There is a waterfall somewhere (used to mitigate lobby noise) and things like chandeliers and marble. However, all this being said, the basics were fine, and I could stand the shortcomings given that we had gotten a decent discount through Priceline. Still, I could not help but think everyone else passing through the lobby had gotten the same deal.In sum,the pros: *two blocks from the BART station*decent rooms with comfortable beds and nice bathrooms*friendly, professional front desk staffthe cons: *dark, recessed entrance in slightly borderline area (in my opinion)*hallways outside rooms could be cleaner (saw ground Cheetos and bits of toilet paper on the carpeting)*a bit of nickel and diming (Internet and parking--parking is $49/day) but I suppose this is to be expected at a hotel that caters to business travelers who are getting reimbursed by their companies anyway

I booked a room at the SF Marriott through Priceline. I figured even if I could not be assured of the exact location I desired, I would be able to count on a decent room. Basically this is what I got. The room itself was fine, if a bit dark (we were on the 8th floor). <hl> This is a very large hotel (39 floors) with a lobby that never sleeps in an area that seems pretty busy all the time as well . <hl> Location: If you go south on Market, more to the heart of the financial district, things are nice, the sidewalks clean, and even a few trees planted here and there. If you go north on Market, the streets gets dirtier, and the stores seedier. Sixth street, which is two blocks up, is particularly &quot;unscenic.&quot; Fourth St., where the hotel is located, appears to be the cutoff point for the neighborhood. Also, if the main entrance was on Market, rather than Fourth, it would be a big improvement. The main entrance is recessed, which is prob. appreciated when it rains, but looks dark and grungy, and the sidewalk on Fourth is narrow, which makes it crowded with all the tourists streaming in and out. Interiors: The interiors are fine, generally speaking, but one morning I walked to the elevator to find a pile of Cheetos on the floor, some of which had been ground into the carpeting. It was still there 2-3 hours later. Same thing with gum wrappers. This type of thing skeeves me out. The lobby is glitzy. There is a waterfall somewhere (used to mitigate lobby noise) and things like chandeliers and marble. However, all this being said, the basics were fine, and I could stand the shortcomings given that we had gotten a decent discount through Priceline. Still, I could not help but think everyone else passing through the lobby had gotten the same deal. In sum,the pros: *two blocks from the BART station*decent rooms with comfortable beds and nice bathrooms*friendly, professional front desk staffthe cons: *dark, recessed entrance in slightly borderline area (in my opinion)*hallways outside rooms could be cleaner (saw ground Cheetos and bits of toilet paper on the carpeting)*a bit of nickel and diming (Internet and parking--parking is $49/day) but I suppose this is to be expected at a hotel that caters to business travelers who are getting reimbursed by their companies anyway

tripadvisor_review_14144

tripadvisor

the time we spent in them

question: How is it the hotel?, context: Fantastic Hotel. We arrived on the 19th September and stayed for a week. Great Central Location - 2 minutes walk from Cable Car, 5 minutes from Union Square. Rooms were fine for all the time we spent in them. Front Desk Staff were incredibly helpful and had no problems moving us to a room on a higher floor due to the street noise (although ear plugs were provided!!) and also arranged our Airport Transfer. They were always on hand to provide directions or recommendations for dinner etc. The complimentary breakfast of bagels and muffins was excellent. Would definitely stay here again.

How is it the hotel?

Rooms were fine for all the time we spent in them .

Fantastic Hotel. We arrived on the 19th September and stayed for a week. Great Central Location - 2 minutes walk from Cable Car, 5 minutes from Union Square. Rooms were fine for all the time we spent in them. Front Desk Staff were incredibly helpful and had no problems moving us to a room on a higher floor due to the street noise (although ear plugs were provided!!) and also arranged our Airport Transfer. They were always on hand to provide directions or recommendations for dinner etc. The complimentary breakfast of bagels and muffins was excellent. Would definitely stay here again.

Rooms were fine for all <hl> the time we spent in them <hl> .

Fantastic Hotel. We arrived on the 19th September and stayed for a week. Great Central Location - 2 minutes walk from Cable Car, 5 minutes from Union Square. Rooms were fine for all <hl> the time we spent in them <hl>. Front Desk Staff were incredibly helpful and had no problems moving us to a room on a higher floor due to the street noise (although ear plugs were provided!!) and also arranged our Airport Transfer. They were always on hand to provide directions or recommendations for dinner etc. The complimentary breakfast of bagels and muffins was excellent. Would definitely stay here again.

Fantastic Hotel. We arrived on the 19th September and stayed for a week. Great Central Location - 2 minutes walk from Cable Car, 5 minutes from Union Square. <hl> Rooms were fine for all the time we spent in them . <hl> Front Desk Staff were incredibly helpful and had no problems moving us to a room on a higher floor due to the street noise (although ear plugs were provided!!) and also arranged our Airport Transfer. They were always on hand to provide directions or recommendations for dinner etc. The complimentary breakfast of bagels and muffins was excellent. Would definitely stay here again.

tripadvisor_review_11139

tripadvisor

an ok size the beds were very comfortable

question: Why do I have a good bed?, context: We stayed here on the first part of our trip to San Fran, Vegas and LA. We arrived from Heathrow to San Fran around 5pm and got to the hotel by taxi which cost $45. Check in was fine but did have to leave a deposit of $200 for incidentals even though the room had been paid for and we did not want phone, or anything charged to room. Hotel room was fine with 2 double beds for 3 of us with a bathroom. All the room and bathroom were clean and an ok size the beds were very comfortable! I do think the furnishings need a bit of an update though. The location of the hotel is great right on Union Square, with a cable car and bus tours a two minute walk away. Shopping here is great and there is a Macys with a cheesecake factory across the road and other shops like Saks, Tiffany, Gucci, Dior etc in Union Square. There is also a Mall just down the road with a good selection of shops. Overall had a lovely stay here and if I was go back to San Francisco I would stay here again.

Why do I have a good bed?

All the room and bathroom were clean and an ok size the beds were very comfortable !

We stayed here on the first part of our trip to San Fran, Vegas and LA. We arrived from Heathrow to San Fran around 5pm and got to the hotel by taxi which cost $45. Check in was fine but did have to leave a deposit of $200 for incidentals even though the room had been paid for and we did not want phone, or anything charged to room. Hotel room was fine with 2 double beds for 3 of us with a bathroom. All the room and bathroom were clean and an ok size the beds were very comfortable! I do think the furnishings need a bit of an update though. The location of the hotel is great right on Union Square, with a cable car and bus tours a two minute walk away. Shopping here is great and there is a Macys with a cheesecake factory across the road and other shops like Saks, Tiffany, Gucci, Dior etc in Union Square. There is also a Mall just down the road with a good selection of shops. Overall had a lovely stay here and if I was go back to San Francisco I would stay here again.

All the room and bathroom were clean and <hl> an ok size the beds were very comfortable <hl> !

We stayed here on the first part of our trip to San Fran, Vegas and LA. We arrived from Heathrow to San Fran around 5pm and got to the hotel by taxi which cost $45. Check in was fine but did have to leave a deposit of $200 for incidentals even though the room had been paid for and we did not want phone, or anything charged to room. Hotel room was fine with 2 double beds for 3 of us with a bathroom. All the room and bathroom were clean and <hl> an ok size the beds were very comfortable <hl>! I do think the furnishings need a bit of an update though. The location of the hotel is great right on Union Square, with a cable car and bus tours a two minute walk away. Shopping here is great and there is a Macys with a cheesecake factory across the road and other shops like Saks, Tiffany, Gucci, Dior etc in Union Square. There is also a Mall just down the road with a good selection of shops. Overall had a lovely stay here and if I was go back to San Francisco I would stay here again.

We stayed here on the first part of our trip to San Fran, Vegas and LA. We arrived from Heathrow to San Fran around 5pm and got to the hotel by taxi which cost $45. Check in was fine but did have to leave a deposit of $200 for incidentals even though the room had been paid for and we did not want phone, or anything charged to room. Hotel room was fine with 2 double beds for 3 of us with a bathroom. <hl> All the room and bathroom were clean and an ok size the beds were very comfortable ! <hl> I do think the furnishings need a bit of an update though. The location of the hotel is great right on Union Square, with a cable car and bus tours a two minute walk away. Shopping here is great and there is a Macys with a cheesecake factory across the road and other shops like Saks, Tiffany, Gucci, Dior etc in Union Square. There is also a Mall just down the road with a good selection of shops. Overall had a lovely stay here and if I was go back to San Francisco I would stay here again.

tripadvisor_review_10063

tripadvisor