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38EF701A607CE0FA559923116BF16298

So bad I couldn't stay there.

This is a disgusting property. It is run-down, it smells, and is poorly maintained. Ramada should be ashamed, yes ASHAMED, to have its name on this property. I prepaid for two nights on Hotels.com, but after 5 minutes in the place, I left and forfeited my money and went to the Hampton next door. It was that bad. It smelled old and moldy. The decks were of wood and felt unsafe. I will probably never stay at a Ramada again, based on how I feel today.

So bad I couldn't stay there. This is a disgusting property. It is run-down, it smells, and is poorly maintained. Ramada should be ashamed, yes ASHAMED, to have its name on this property. I prepaid for two nights on Hotels.com, but after 5 minutes in the place, I left and forfeited my money and went to the Hampton next door. It was that bad. It smelled old and moldy. The decks were of wood and felt unsafe. I will probably never stay at a Ramada again, based on how I feel today.

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4C1424C847A0E99329911026330ECBAB

Great!

This is a great hotel. Beautiful. Clean. Staff are wonderful. Great location. I had a wonderful time. I was there on business and the place is quiet and private. I would go back here again all the time. A gem!

Great! This is a great hotel. Beautiful. Clean. Staff are wonderful. Great location. I had a wonderful time. I was there on business and the place is quiet and private. I would go back here again all the time. A gem!

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9AD68AAABF1F9769496512111BC23165

Nice Stay

You can't beat its location. Nice, clean and comfortable hotel. You will get amazed with that huge aquarium in the entrance! During the night, go check their bar... awesome place!

Nice Stay You can't beat its location. Nice, clean and comfortable hotel. You will get amazed with that huge aquarium in the entrance! During the night, go check their bar... awesome place!

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FAC11F65DD89CA5C631A4144B417DB0C

I will always come back

I just stayed one night at the Omni Hotel because in the first hotel I wasn't able to close the windows. With the extremelzy loud outside traffik was it impossible to sleep. This hotel here has very nice staff members. The desk clerk was the friendliest of them all. She was patient because of my untrained English. The lobby is a very nice place to hang out and realax or to meet interessting people. I felt at home at all times. Its at a great location to. My room had a nice King sized bed, a somewhat small bathroom, a flat TV set, a coffee maker, a fridge, a safe, an iron ad two beautiful mirrors. There was a basket with snacks and refreshements. Even a swiss Toblerone chocolate bar. The highspeed internet is really high speed. Like I am used to at home. And for me the most important thing was that i could sleep loke a baby without being disturbed from the outside street nor the air conditioning system. You have to stay in this hotel. It's a mist for everyone.

I will always come back I just stayed one night at the Omni Hotel because in the first hotel I wasn't able to close the windows. With the extremelzy loud outside traffik was it impossible to sleep. This hotel here has very nice staff members. The desk clerk was the friendliest of them all. She was patient because of my untrained English. The lobby is a very nice place to hang out and realax or to meet interessting people. I felt at home at all times. Its at a great location to. My room had a nice King sized bed, a somewhat small bathroom, a flat TV set, a coffee maker, a fridge, a safe, an iron ad two beautiful mirrors. There was a basket with snacks and refreshements. Even a swiss Toblerone chocolate bar. The highspeed internet is really high speed. Like I am used to at home. And for me the most important thing was that i could sleep loke a baby without being disturbed from the outside street nor the air conditioning system. You have to stay in this hotel. It's a mist for everyone.

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B60D5E612E871855B4832770406ED862

Fantastic

Stayed here thinking we had booked a packpackers (as we intended to) but were surprised to see we were at a nice hotel. The rooms were spacious and well appointed. There is free car parking, free wifi and free breakfast. Its a 5 minute walk to the walk of fame and there is an In an Out burger next door, an Ihop and Subway across the road aswell as numerous other take aways and convienince stores. Its a great place to stay while in holywood. I dont remeber what it cost but as mentioned, we were intending to stay at a backpackers so Im sure it was not very expensive. There is also a pool which is bonus.

Fantastic Stayed here thinking we had booked a packpackers (as we intended to) but were surprised to see we were at a nice hotel. The rooms were spacious and well appointed. There is free car parking, free wifi and free breakfast. Its a 5 minute walk to the walk of fame and there is an In an Out burger next door, an Ihop and Subway across the road aswell as numerous other take aways and convienince stores. Its a great place to stay while in holywood. I dont remeber what it cost but as mentioned, we were intending to stay at a backpackers so Im sure it was not very expensive. There is also a pool which is bonus.

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91AD3F5056E53685258AFB5BC7318B1B

Good for Business or Holiday

We stayed here for a weekend while visiting some friends in Austin. The hotel is conveniently located in the Arboretum and you can walk to some of the shops. Because this is more a business hotel, it's stocked with all the necessary comforts. The rooms are big and the decoration is modern. They do offer a continental breakfast and the option for a paid hot breakfast. In my opinion, the hot breakfast was not worth the price (unless you are just in a hurry and need the convenience). I would definitely stay here again.

Good for Business or Holiday We stayed here for a weekend while visiting some friends in Austin. The hotel is conveniently located in the Arboretum and you can walk to some of the shops. Because this is more a business hotel, it's stocked with all the necessary comforts. The rooms are big and the decoration is modern. They do offer a continental breakfast and the option for a paid hot breakfast. In my opinion, the hot breakfast was not worth the price (unless you are just in a hurry and need the convenience). I would definitely stay here again.

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CEEA937FD4D0920250CD7D133D15818D

Anemic air conditioning

Spent 1 night there between flights (actually, more like 8 hrs), so didn't see much of the hotel in gen'l. AC in my room was pretty much useless-just ran & ran but didn't seem to really reduce the temperature. Bathroom is among the smallest I've ever seen-you can either sit on the toilet or have the door open, but can't do both. Did not sleep well, but I suspect that was more a reflection of the time of flights than anything else. It's fine for a pit stop between flights, but would not want to stay there long-term.

Anemic air conditioning Spent 1 night there between flights (actually, more like 8 hrs), so didn't see much of the hotel in gen'l. AC in my room was pretty much useless-just ran & ran but didn't seem to really reduce the temperature. Bathroom is among the smallest I've ever seen-you can either sit on the toilet or have the door open, but can't do both. Did not sleep well, but I suspect that was more a reflection of the time of flights than anything else. It's fine for a pit stop between flights, but would not want to stay there long-term.

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557AB239B5E89CF2379388DA9F63BDEF

Good location, clean room

Stayed here for 3 nights in October. We got a great deal on their website, stay 2 nights and get the 3rd night free when you pay in advance. Our double executive room was clean and comfortable, the only complaint I have is that the sliding bathroom door did not close completely, leaving at least 3 inches of space with a clear view into the bathroom for anyone walking by the door. I am always surprised when a hotel charges for WiFi these days and I think that $12.95 is an absurd amount to charge for a wireless connection. Hotels like this would be so much better received if they just included this fee in their price for the room. The only positive thing I have to add about their WiFi is that it is for 24 hours, not by the calendar day, but by the clock. So, when it initiated at 11pm on Friday, it went through to 11pm on Saturday. I also think that $20 for a 6-cup pot of coffee via room service is a rip off and would have made our own had there been a coffee maker in the room. Why are there no coffee maker in their rooms? One of the duvet covers on one of the beds had a tear in it that was clearly noticeable and should have been replaced. We did not complain about it but were surprised that housekeeping would continue to use it. I don’t know if there is a club lounge at this location, we were on a Preferred Guest level, but never told by the staff if they had a club lounge or not. We did not find one when we looked. Other than these small things, we were quite satisfied with our stay and enjoyed the great view of the bay from our room.

Good location, clean room Stayed here for 3 nights in October. We got a great deal on their website, stay 2 nights and get the 3rd night free when you pay in advance. Our double executive room was clean and comfortable, the only complaint I have is that the sliding bathroom door did not close completely, leaving at least 3 inches of space with a clear view into the bathroom for anyone walking by the door. I am always surprised when a hotel charges for WiFi these days and I think that $12.95 is an absurd amount to charge for a wireless connection. Hotels like this would be so much better received if they just included this fee in their price for the room. The only positive thing I have to add about their WiFi is that it is for 24 hours, not by the calendar day, but by the clock. So, when it initiated at 11pm on Friday, it went through to 11pm on Saturday. I also think that $20 for a 6-cup pot of coffee via room service is a rip off and would have made our own had there been a coffee maker in the room. Why are there no coffee maker in their rooms? One of the duvet covers on one of the beds had a tear in it that was clearly noticeable and should have been replaced. We did not complain about it but were surprised that housekeeping would continue to use it. I don’t know if there is a club lounge at this location, we were on a Preferred Guest level, but never told by the staff if they had a club lounge or not. We did not find one when we looked. Other than these small things, we were quite satisfied with our stay and enjoyed the great view of the bay from our room.

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03ADE8C30BF305E93BF9287FA5E7D0A0

Excellent stay -Great staff

We stayed 3 nights in a king bed suite. Nice room with separate living area 2 TV's and then sep bath also small kitchenette with microwave wet bar and a small eating area. Wonderfully comfortable bed with pristine white sheets and duvet . The staff were so helpful and each one that you came across said good morning etc and smiled . Breakfast was much more than a normal Hampton inn breakfast with 2 hot dishes each morning and then the normal waffle fruit toasts muffins etc. all in all a wonderful stay and will definitely stay here again- also tons of restaurants in walking distance and short walk to Michigan ave - I will mention the fire station we only heard the sirens up to about 10.30 pm and never after that time so that was not a problem at all

Excellent stay -Great staff We stayed 3 nights in a king bed suite. Nice room with separate living area 2 TV's and then sep bath also small kitchenette with microwave wet bar and a small eating area. Wonderfully comfortable bed with pristine white sheets and duvet . The staff were so helpful and each one that you came across said good morning etc and smiled . Breakfast was much more than a normal Hampton inn breakfast with 2 hot dishes each morning and then the normal waffle fruit toasts muffins etc. all in all a wonderful stay and will definitely stay here again- also tons of restaurants in walking distance and short walk to Michigan ave - I will mention the fire station we only heard the sirens up to about 10.30 pm and never after that time so that was not a problem at all

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4E604C98C5D32A18F7FF800CF5A231CA

Good Location Close to Transport

Stayed 13th to 16th Aug - The hotel is a short walk from the subway station with trains direct from O'Hare. It was perfect for recovering from jet lag, the room was dark and quiet. You can work to the Mag Mile and nearby attractions. Whilst the rooms are a little dated they were value for money. There are not alot of restaurants nearby to choose from but the Sports bar across the road was nice and handy for a drink and quick bite after a long day of sightseeing, if you want fine dining then you will need to use transport (not sure what the hotel restaurant is like).

Good Location Close to Transport Stayed 13th to 16th Aug - The hotel is a short walk from the subway station with trains direct from O'Hare. It was perfect for recovering from jet lag, the room was dark and quiet. You can work to the Mag Mile and nearby attractions. Whilst the rooms are a little dated they were value for money. There are not alot of restaurants nearby to choose from but the Sports bar across the road was nice and handy for a drink and quick bite after a long day of sightseeing, if you want fine dining then you will need to use transport (not sure what the hotel restaurant is like).

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A7C5229D0C27A7AEA37BF781DD2A828E

Average business hotel

During the summer months, most Del Mar/La Jolla area hotels raise their prices and I was looking for a reasonably priced hotel room. I chose to stay at the Doubletree because they had a great room promotion, only $95/night if you prepaid your room in full. I'm glad I didn't pay their regular rate which would be about twice as much. The room and bathroom were very clean, and the furniture was ok. The bathroom door was a large, heavy sliding door which was almost impossible to move, and had peeling paint and wouldn't close all the way. The light in the bathroom buzzed loudly and I had to turn it off at times or it would drive me crazy. I expected more from a hotel which caters to the business crowd. On a Tuesday night around 4 am, my third night there, I woke up to pounding on my door, someone trying to break into my room. They were trying to unlock my door with a key card, and trying to open the door. I got up and yelled at them to leave, and after what seemed like several minutes, the person (probably drunk), started pounding on the door of the room next to mine. A few minutes later he says 'sorry' and goes on to the next room. I know this isn't the hotel's fault, but that gives you an idea of their clientele. I missed having a refrigerator, a microwave, and free wi-fi. The free parking was a plus, as was their signature chocolate chip cookie.

Average business hotel During the summer months, most Del Mar/La Jolla area hotels raise their prices and I was looking for a reasonably priced hotel room. I chose to stay at the Doubletree because they had a great room promotion, only $95/night if you prepaid your room in full. I'm glad I didn't pay their regular rate which would be about twice as much. The room and bathroom were very clean, and the furniture was ok. The bathroom door was a large, heavy sliding door which was almost impossible to move, and had peeling paint and wouldn't close all the way. The light in the bathroom buzzed loudly and I had to turn it off at times or it would drive me crazy. I expected more from a hotel which caters to the business crowd. On a Tuesday night around 4 am, my third night there, I woke up to pounding on my door, someone trying to break into my room. They were trying to unlock my door with a key card, and trying to open the door. I got up and yelled at them to leave, and after what seemed like several minutes, the person (probably drunk), started pounding on the door of the room next to mine. A few minutes later he says 'sorry' and goes on to the next room. I know this isn't the hotel's fault, but that gives you an idea of their clientele. I missed having a refrigerator, a microwave, and free wi-fi. The free parking was a plus, as was their signature chocolate chip cookie.

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B966B6B34D6F2B0FBF2AA4A12CC7F1F3

Awful Experience; couldn't wait to get out of there.

Staff was often not available at front desk; no one would answer the phone; front door was often locked. When staff was available in the office, they didn't always come to the front desk. They would yell from around the corner of the wall instead of look you in the face. When something was requested (like an extra blanket), it was not provided by the staff. We asked for more towels, the staff member just gave us the key and told us to go get it ourselves from the store room. Hotel was under construction (July 2012 was when we stayed) and we were not warned when we made our reservations; furniture and trash littered the hotel courtyard and construction workers would linger after hours in the courtyard. Staff member told us that they wouldn't work on construction until 11AM to 7PM at night; however bright and early at 8AM the workers were pounding away on the room above us. Hotel was supposed to service breakfast, the front office was always locked until 9am or later, only prepackaged danishes were served (no coffee or juice). Overall, We had a very poor experience with the staff at this hotel and general appearance of the facility. We will never be staying here again and will not recommend it to anyone.

Awful Experience; couldn't wait to get out of there. Staff was often not available at front desk; no one would answer the phone; front door was often locked. When staff was available in the office, they didn't always come to the front desk. They would yell from around the corner of the wall instead of look you in the face. When something was requested (like an extra blanket), it was not provided by the staff. We asked for more towels, the staff member just gave us the key and told us to go get it ourselves from the store room. Hotel was under construction (July 2012 was when we stayed) and we were not warned when we made our reservations; furniture and trash littered the hotel courtyard and construction workers would linger after hours in the courtyard. Staff member told us that they wouldn't work on construction until 11AM to 7PM at night; however bright and early at 8AM the workers were pounding away on the room above us. Hotel was supposed to service breakfast, the front office was always locked until 9am or later, only prepackaged danishes were served (no coffee or juice). Overall, We had a very poor experience with the staff at this hotel and general appearance of the facility. We will never be staying here again and will not recommend it to anyone.

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F675A6704CB481BC5C48A681B0BDB7F9

A nice place

This was my second hotel on my trip. It has a nice light and airy feel to it. On my arrival one of the lifts wasn't working - which was a pain. When I arrived in my room I noticed that I had someone else's luggage. As it happened these people were part of my tour group and on the same floor. I nabbed a member of staff - who was very helpful and we duly sorted it out. Having said that a couple in our group had their luggage sent to a wrong room. The occupants of this room were not in our group and had gone out for the day. To compound this they returned and went out for dinner without checking on the luggage. Our tour rep was frantic as were the couple whose luggage had vanished as we were travelling to Las Vegas in the morning. This was an unnecessary worry frankly. I had a nice big room and what was especially pleasing was that I had a sitting area with a couch and coffee table. I never used the restaurant in the evening but I did have room service and it was excellent. It was nice being able to lay all the food on the table.

A nice place This was my second hotel on my trip. It has a nice light and airy feel to it. On my arrival one of the lifts wasn't working - which was a pain. When I arrived in my room I noticed that I had someone else's luggage. As it happened these people were part of my tour group and on the same floor. I nabbed a member of staff - who was very helpful and we duly sorted it out. Having said that a couple in our group had their luggage sent to a wrong room. The occupants of this room were not in our group and had gone out for the day. To compound this they returned and went out for dinner without checking on the luggage. Our tour rep was frantic as were the couple whose luggage had vanished as we were travelling to Las Vegas in the morning. This was an unnecessary worry frankly. I had a nice big room and what was especially pleasing was that I had a sitting area with a couch and coffee table. I never used the restaurant in the evening but I did have room service and it was excellent. It was nice being able to lay all the food on the table.

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C3A788D54027ADE5D472AC0012C0943E

Location, location, location

Best Western plus Tuscan Inn is located 2 blocks from Fisherman's Wharf and near many attractions. Our room was located on the 4th floor facing a courtyard which was very quiet. The king size bed was extremely comfortable which made for a great night sleep after touring all day. The staff were very friendly and helpful. Highly recommend this hotel.

Location, location, location Best Western plus Tuscan Inn is located 2 blocks from Fisherman's Wharf and near many attractions. Our room was located on the 4th floor facing a courtyard which was very quiet. The king size bed was extremely comfortable which made for a great night sleep after touring all day. The staff were very friendly and helpful. Highly recommend this hotel.

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6E202A1319F4346C6E934E9B6F6DE4AA

Nice central hotel with good breakfast

We stayed 9 days at the Park South Hotel and were quite happy with the Stay. We got a "handicap room" with a king size bed so the room was quite large. Everything was working fine, with nice chairs, bed, table and bath room plus a quite big flat screen in front of the bed. The Breakfast was great from a NY standard - nothing like a good breakfast in a northen European hotel - but from a NY hotel this is the best I have seen. It included a large selection of bagels, croissants, danish, bread, 3 kind of sliced cheese, ham, peparoni, fruits, some serial and hard boiled egg. The hotel is old and so is the inside and furniture - but everything works. The employees were very helpfull, smiling and they liked to please their customers. The location is right between downtown and central park and line 6 in the subway is less than 50 meters from the hotel. Empire, 5th Avenue and Union Square is within 5-10 min walking distance. The only complaint was that one of the 2 elevators was beeing repaired (for all 9 days...) so the remaining elevator was quite busy which gave some waiting time.

Nice central hotel with good breakfast We stayed 9 days at the Park South Hotel and were quite happy with the Stay. We got a "handicap room" with a king size bed so the room was quite large. Everything was working fine, with nice chairs, bed, table and bath room plus a quite big flat screen in front of the bed. The Breakfast was great from a NY standard - nothing like a good breakfast in a northen European hotel - but from a NY hotel this is the best I have seen. It included a large selection of bagels, croissants, danish, bread, 3 kind of sliced cheese, ham, peparoni, fruits, some serial and hard boiled egg. The hotel is old and so is the inside and furniture - but everything works. The employees were very helpfull, smiling and they liked to please their customers. The location is right between downtown and central park and line 6 in the subway is less than 50 meters from the hotel. Empire, 5th Avenue and Union Square is within 5-10 min walking distance. The only complaint was that one of the 2 elevators was beeing repaired (for all 9 days...) so the remaining elevator was quite busy which gave some waiting time.

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59BF7B050D83729E21DF5F5D49025689

The employees are well trained in customer service

Kuddos to the employee trainers at the San Francisco Marriott Marquis. Nearly all employees, with whom I had contact, were friendly, helpful and engaged in their job. As my spouse attended a large, scientific meeting, I interacted with many of the employees during three, rainy days in San Francisco. How often is one impressed with a young, technician upgrading TV software? I was! The maintenance person, who responded to my call regarding the hair dryer, was delightful. Housekeeping was exceedingly friendly as well. I saw several training sessions for new employees taking place and I sat adjacent to a job interview one afternoon. Yes, I was eavesdropping. Lol! The Marriott interviewer was very professional as was the young candidate. Our room, 7072 was on the top floor of the original building which probably dates to the 1970s. Newer additions have been built above the original hotel. The classic Marriott atrium still exists. Not much can be done to improve 1970 rooms. Granite can be added to the bathroom countertops, but the bathrooms will remain small. Our room was a corner room with 4 large windows on two sides. There was extra space, but it was not useable; just a longer hallway along a bank of windows. Clearly, this is a major, business hotel with an outstanding location. The Moscone Center is one-half block across Mission Street. Bloomingdale's is one-half block up Mission Street. The dining possibilities within a few blocks are outstanding. The Fitness Center is adequate with a good number of treadmills and bikes. Free weights, exercise balls & mats are in a smaller area of the center. We did not use the pool, which is on the 4th floor, but we could see it from our room hallway. It looked to be a decent size and there was a large jacuzzi adjacent to the pool. I spent a great deal of time in the "work areas" of the lobby. There is a good combination of chairs, sofas, low tables, high work tables with bar chairs, outlets, flat screen TVs, etc. I refuse to pay for internet access and thus did my work in these areas with free wifi. The connection speed was very good. Our one experience with 'bar food" was dismal. We ordered a hummus plate with pita and a club sandwich one evening from Bin 55, the lobby bar. Ugh! Stale sandwich and stale pita! Others must have enjoyed Bin 55 as there was a crowd every evening. The breakfast buffet on the seond floor is pricey, $25 per person. The food was good and the selection of items.was excellent. This was a business trip for my spouse. We did not pay for the hotel. Location was the first priority. The staff made my experience very positive.

The employees are well trained in customer service Kuddos to the employee trainers at the San Francisco Marriott Marquis. Nearly all employees, with whom I had contact, were friendly, helpful and engaged in their job. As my spouse attended a large, scientific meeting, I interacted with many of the employees during three, rainy days in San Francisco. How often is one impressed with a young, technician upgrading TV software? I was! The maintenance person, who responded to my call regarding the hair dryer, was delightful. Housekeeping was exceedingly friendly as well. I saw several training sessions for new employees taking place and I sat adjacent to a job interview one afternoon. Yes, I was eavesdropping. Lol! The Marriott interviewer was very professional as was the young candidate. Our room, 7072 was on the top floor of the original building which probably dates to the 1970s. Newer additions have been built above the original hotel. The classic Marriott atrium still exists. Not much can be done to improve 1970 rooms. Granite can be added to the bathroom countertops, but the bathrooms will remain small. Our room was a corner room with 4 large windows on two sides. There was extra space, but it was not useable; just a longer hallway along a bank of windows. Clearly, this is a major, business hotel with an outstanding location. The Moscone Center is one-half block across Mission Street. Bloomingdale's is one-half block up Mission Street. The dining possibilities within a few blocks are outstanding. The Fitness Center is adequate with a good number of treadmills and bikes. Free weights, exercise balls & mats are in a smaller area of the center. We did not use the pool, which is on the 4th floor, but we could see it from our room hallway. It looked to be a decent size and there was a large jacuzzi adjacent to the pool. I spent a great deal of time in the "work areas" of the lobby. There is a good combination of chairs, sofas, low tables, high work tables with bar chairs, outlets, flat screen TVs, etc. I refuse to pay for internet access and thus did my work in these areas with free wifi. The connection speed was very good. Our one experience with 'bar food" was dismal. We ordered a hummus plate with pita and a club sandwich one evening from Bin 55, the lobby bar. Ugh! Stale sandwich and stale pita! Others must have enjoyed Bin 55 as there was a crowd every evening. The breakfast buffet on the seond floor is pricey, $25 per person. The food was good and the selection of items.was excellent. This was a business trip for my spouse. We did not pay for the hotel. Location was the first priority. The staff made my experience very positive.

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7BAA8F42C379D7948988874FA699DA33

great weekend (stayed for the Chicago Marathon)

I enjoy staying with Starwood hotels and booked this one after reading great reviews. Albeit on the expensive side, most of the hotels were in the similar price range for Marathon Weekend. This well-maintained modern looking hotel is north of the Chicago River. It's in a nice location and walking distance to a lot of places from restaurants to shopping to the theatre district and to Grant Park. The front of the line staff were amazing, and accommodated our early arrival and our request for late check-outs. Also, it was a nice personal touch to hear an actual person's voice on the other line for our wake-up calls. Housekeeping restocked our toiletry supplies and our endless request for coffee packets. ($4 for a cup of Starbucks brewed coffee in the hotel restaurant!) pros: clean spacious rooms, with a lounge seating area by the window. comfortable beds with plenty of pillows to choose from. bathroom is huge with a large soaker tub. great workout/fitness center. cons: I enjoy a hot shower, so was kind of disappointed in the lack of. there weren't any washroom fan/timer(s). swimming pool is in a sister hotel.

great weekend (stayed for the Chicago Marathon) I enjoy staying with Starwood hotels and booked this one after reading great reviews. Albeit on the expensive side, most of the hotels were in the similar price range for Marathon Weekend. This well-maintained modern looking hotel is north of the Chicago River. It's in a nice location and walking distance to a lot of places from restaurants to shopping to the theatre district and to Grant Park. The front of the line staff were amazing, and accommodated our early arrival and our request for late check-outs. Also, it was a nice personal touch to hear an actual person's voice on the other line for our wake-up calls. Housekeeping restocked our toiletry supplies and our endless request for coffee packets. ($4 for a cup of Starbucks brewed coffee in the hotel restaurant!) pros: clean spacious rooms, with a lounge seating area by the window. comfortable beds with plenty of pillows to choose from. bathroom is huge with a large soaker tub. great workout/fitness center. cons: I enjoy a hot shower, so was kind of disappointed in the lack of. there weren't any washroom fan/timer(s). swimming pool is in a sister hotel.

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86273049FE1726F659971DF462ADB6FF

Awesome service in an OK hotel

The positive first. The people are great and easily the friendliest I've seen and I travel a lot. Their front desk clerks were great and injected a sense of humor when I checked in, and when I had issues the manager got involved to solve them. The workout room is small but modern, having 3 treadmills, 2 stair climbers, a bike, weight rack and circuit machine. It's light and open, and right off the lobby. I had breakfast in the hotel. Dee was the waitress and was very good, one of the most helpful waitress I've ever had in a hotel restaurant. I wish all the hotels had staff like this. She had a lot of tables but added a personal touch to all that I saw her talk to. She even came up and offered a to-go coffee without being asked. Small, but appreciated. Other good things: free parking, free internet that was actually fast, a nice business center and shoe shine services. The not so good. The first room I got had a horrible smell of an orange based cleaner. Actually gave me a pretty bad headache. I called down to get moved and the manager came up and we went to several rooms until I found one I liked. They all were good except the original one, but I had a king bed and the others had 2 full beds, so we were searching for another king. (there's the service side again) Once I got into the second room the remote didn't work, so they brought up another, and it stopped working as well. The ink in the printer was out so my boarding pass will have to be reprinted, but I'm headed down to see if another printer has been freed up. Summary, the hotel is a "3", but the people boost it up to a "3 1/2" star.

Awesome service in an OK hotel The positive first. The people are great and easily the friendliest I've seen and I travel a lot. Their front desk clerks were great and injected a sense of humor when I checked in, and when I had issues the manager got involved to solve them. The workout room is small but modern, having 3 treadmills, 2 stair climbers, a bike, weight rack and circuit machine. It's light and open, and right off the lobby. I had breakfast in the hotel. Dee was the waitress and was very good, one of the most helpful waitress I've ever had in a hotel restaurant. I wish all the hotels had staff like this. She had a lot of tables but added a personal touch to all that I saw her talk to. She even came up and offered a to-go coffee without being asked. Small, but appreciated. Other good things: free parking, free internet that was actually fast, a nice business center and shoe shine services. The not so good. The first room I got had a horrible smell of an orange based cleaner. Actually gave me a pretty bad headache. I called down to get moved and the manager came up and we went to several rooms until I found one I liked. They all were good except the original one, but I had a king bed and the others had 2 full beds, so we were searching for another king. (there's the service side again) Once I got into the second room the remote didn't work, so they brought up another, and it stopped working as well. The ink in the printer was out so my boarding pass will have to be reprinted, but I'm headed down to see if another printer has been freed up. Summary, the hotel is a "3", but the people boost it up to a "3 1/2" star.

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DBCACC10CF39FA607F2CCB0897D25620

Great stay

The Library is a terrific small hotel in a good NYC location. We walked to many of the places of interest....lots of great places to eat....and at Christmas the Bryant Park Ice Rink and Christmas Market are just a couple of blocks away. We had a "Birthday" bottle of wine waiting for us....a very nice touch. We will stay there again.

Great stay The Library is a terrific small hotel in a good NYC location. We walked to many of the places of interest....lots of great places to eat....and at Christmas the Bryant Park Ice Rink and Christmas Market are just a couple of blocks away. We had a "Birthday" bottle of wine waiting for us....a very nice touch. We will stay there again.

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EBD13EB716F825B556B729D36B8B572A

Very nice stay close to all of the good stuff.

This hotel goes out of it's way to make it self stand apart from other upscale hotels. The rooms are very modern, though are a little small. They do a great job from the time you check in until you leave. They offer some unique packages like a walking tour kit that includes borrowing an iPod with pre-recorded stops for the city you are in. The beds were comfortable and the bedding was nice. The LCD TV in the room was good but many of the channels on the lower end of the dial had a very poor signal, but that is probably because they were analog and it was a digital tv. I never got a chance to check out the work out center or the outdoor pool (not open yet). The price was pretty high, but that is to be expected two blocks from the capital.

Very nice stay close to all of the good stuff. This hotel goes out of it's way to make it self stand apart from other upscale hotels. The rooms are very modern, though are a little small. They do a great job from the time you check in until you leave. They offer some unique packages like a walking tour kit that includes borrowing an iPod with pre-recorded stops for the city you are in. The beds were comfortable and the bedding was nice. The LCD TV in the room was good but many of the channels on the lower end of the dial had a very poor signal, but that is probably because they were analog and it was a digital tv. I never got a chance to check out the work out center or the outdoor pool (not open yet). The price was pretty high, but that is to be expected two blocks from the capital.

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640DA2FC3A1D205A6FDC9ED50BABC8A5

Amazing views and servcie at the Loew's

I booked the Loews on booking.com on a 48 hour last minute special. I saved at least $100 which was insignificant to the experience at the hotel. The location on N Highland off of Cahuenga. The valet quick and personable. Check-in a dream, and I was treated and addressed by staff like royalty. Some how I scored a room on the 19th floor, requiring a special key making me feel more and more special At the room, when we opened the door I was struck the giant light and airy space, over 600 sq ft. The horizontal windows span the entire width of the room and look directly at the Hollywood Hills below the Hollywood sign. Vista grande. They practically had to drag me out of there.

Amazing views and servcie at the Loew's I booked the Loews on booking.com on a 48 hour last minute special. I saved at least $100 which was insignificant to the experience at the hotel. The location on N Highland off of Cahuenga. The valet quick and personable. Check-in a dream, and I was treated and addressed by staff like royalty. Some how I scored a room on the 19th floor, requiring a special key making me feel more and more special At the room, when we opened the door I was struck the giant light and airy space, over 600 sq ft. The horizontal windows span the entire width of the room and look directly at the Hollywood Hills below the Hollywood sign. Vista grande. They practically had to drag me out of there.

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CA254DEF68C6605BA9F4FA4E31D2A7BE

Great stay

Perfect location, shopping, sightseeing, it's all in walking distance. The rooms are small but very clean and confortable. Free wifi in the rooms. The breakfast is good and plenty. All the staff and the service was excellent. Ask Nicole the conciege for advice, she's fun and she knows everything. We will stay there again next year, no doubt.

Great stay Perfect location, shopping, sightseeing, it's all in walking distance. The rooms are small but very clean and confortable. Free wifi in the rooms. The breakfast is good and plenty. All the staff and the service was excellent. Ask Nicole the conciege for advice, she's fun and she knows everything. We will stay there again next year, no doubt.

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8D2F8AC46E3D7B7B68366DFC7903AC11

W San Diego -- typically great service

I won't lie: I'm a Starwood lifer, and I enjoy most stays at W's, Westins, etc. But I am moved to write about the W San Diego because the people who work there are exceptionally nice and helpful. On my last trip, I wanted to download some podcasts for the traffic-heavy drive to LA. The free wifi in the lobby is fine for normal websurfing, but too busy/slow to download biggish files quickly. I asked the Whatever/Whenever desk for help, and they could have shrugged and said "sorry" -- which would have been the easy thing to do. Instead, they let me into a conference room to use the Meeting room wifi and I was on the road in 5 minutes instead of 35 minutes. Is that a huge deal? No, not in the grand scheme, but it saved me a lot of time and agony -- and I really appreciated it.

W San Diego -- typically great service I won't lie: I'm a Starwood lifer, and I enjoy most stays at W's, Westins, etc. But I am moved to write about the W San Diego because the people who work there are exceptionally nice and helpful. On my last trip, I wanted to download some podcasts for the traffic-heavy drive to LA. The free wifi in the lobby is fine for normal websurfing, but too busy/slow to download biggish files quickly. I asked the Whatever/Whenever desk for help, and they could have shrugged and said "sorry" -- which would have been the easy thing to do. Instead, they let me into a conference room to use the Meeting room wifi and I was on the road in 5 minutes instead of 35 minutes. Is that a huge deal? No, not in the grand scheme, but it saved me a lot of time and agony -- and I really appreciated it.

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B668D93591936D5413FB8B3A32DE698B

Nice, Nice, Nice!

Stayed in room 32. Very clean and friendly staff. Breakfast is ok. :) and free! Free WIFI was awesome. I usually stay in sorounding Hotels and WIFI is not free. A pool would have been nice. All in all I will stay here again as I visit San Diego every 2-3 months for some R&R. Thank you Dolphin for a great weekend getaway! MC from the OC

Nice, Nice, Nice! Stayed in room 32. Very clean and friendly staff. Breakfast is ok. :) and free! Free WIFI was awesome. I usually stay in sorounding Hotels and WIFI is not free. A pool would have been nice. All in all I will stay here again as I visit San Diego every 2-3 months for some R&R. Thank you Dolphin for a great weekend getaway! MC from the OC

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D71E8744B2AA458029622175FC773A61

Great value, average hotel

The hotel is no great shakes, but it's a decent clean room with average service for a very good price.

Great value, average hotel The hotel is no great shakes, but it's a decent clean room with average service for a very good price.

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5B7C1BE894B89504BC87B235E55A0A00

I like the charm of this hotel

I like the Old World charm of this hotel. It has a really nice lobby area and a lot of details are still there from years ago. Even though we had a large upgraded room, it really needs an update-mostly in the bathroom area. For some reason our room had two bathrooms. One had a tub/shower combo and the other had the smallest shower ever! One nice bathroom would have been better. The tile is old and the doors/trim have been painted over so many times--they really need to be stripped down and refinished. The room had the strangest odor too-like body odor or something-not to mention the weak air conditioning. We set the thermostat at 64 degrees and it was not really cool at all. I have to say the staff is really nice and helpful. Our room was not cleaned at all the first day and I called to complain. After waiting a while for some towels, I called back and spoke to the manager Luis. He apologized and offered us breakfast the next morning. It was a wonderful buffet. Thank you, Luis! It still took a while to get the towels, but for some reason they had changed the room numbers and no one knew where the room was. The hotel is located in a good location-It is close to Newbury street and shopping, the T-stop, the Boston Common. We even walked over to the movie theater nearby. There is an Au bon Pain around the corner and they even sell coffee/bagels/fruit in the hotel lobby in the morning-very reasonably priced.

I like the charm of this hotel I like the Old World charm of this hotel. It has a really nice lobby area and a lot of details are still there from years ago. Even though we had a large upgraded room, it really needs an update-mostly in the bathroom area. For some reason our room had two bathrooms. One had a tub/shower combo and the other had the smallest shower ever! One nice bathroom would have been better. The tile is old and the doors/trim have been painted over so many times--they really need to be stripped down and refinished. The room had the strangest odor too-like body odor or something-not to mention the weak air conditioning. We set the thermostat at 64 degrees and it was not really cool at all. I have to say the staff is really nice and helpful. Our room was not cleaned at all the first day and I called to complain. After waiting a while for some towels, I called back and spoke to the manager Luis. He apologized and offered us breakfast the next morning. It was a wonderful buffet. Thank you, Luis! It still took a while to get the towels, but for some reason they had changed the room numbers and no one knew where the room was. The hotel is located in a good location-It is close to Newbury street and shopping, the T-stop, the Boston Common. We even walked over to the movie theater nearby. There is an Au bon Pain around the corner and they even sell coffee/bagels/fruit in the hotel lobby in the morning-very reasonably priced.

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5A783C78C9857B271646F018216E64A6

Easy access to the city!

Located in the heart of Union Square, Herbert is on Powell Street which is the hub of all the public transits. You can walk out the front door and hop on a cable car which will take you to Chinatown, Lombard Street, and Fishermans Wharf. A block and a half down the street takes you to the Muni and Bart system that will take you everywhere else! It will definately be the place I stay everytime I return to SF.

Easy access to the city! Located in the heart of Union Square, Herbert is on Powell Street which is the hub of all the public transits. You can walk out the front door and hop on a cable car which will take you to Chinatown, Lombard Street, and Fishermans Wharf. A block and a half down the street takes you to the Muni and Bart system that will take you everywhere else! It will definately be the place I stay everytime I return to SF.

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1ED80BC15F8D846236435459F22ED27D

Very good value

I was very pleased with the Beacon. I particularly liked the comfortable bed. Its white bedspread was, to me, a statement about the hotel's commitment to keeping things laundered frequently. There was some construction noise from a nearby project, but that is pretty much par for the course in Washington, DC. The Beacon's location is very good. While it is not super close to any one Metro stop, it is easy walking distance to several stops on several lines. On a nice day, you can walk to pretty much anywhere in DC from the hotel. My only complaint would be that the heating and cooling systems are quite noisy. I ended up turning mine off at night, but this would not be an option in the summer. There is a charge for accessing the internet on your computer.

Very good value I was very pleased with the Beacon. I particularly liked the comfortable bed. Its white bedspread was, to me, a statement about the hotel's commitment to keeping things laundered frequently. There was some construction noise from a nearby project, but that is pretty much par for the course in Washington, DC. The Beacon's location is very good. While it is not super close to any one Metro stop, it is easy walking distance to several stops on several lines. On a nice day, you can walk to pretty much anywhere in DC from the hotel. My only complaint would be that the heating and cooling systems are quite noisy. I ended up turning mine off at night, but this would not be an option in the summer. There is a charge for accessing the internet on your computer.

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FB3A594767335497BD3F5B651B0365D4

Historic Property That Impresses

This was my 3rd trip to Chicago this year, my friend's first time, and I got us booked in the Blackstone off of Priceline. I had read some info in this historic hotel after winning it and just the history alone about this landmark made me impressed and interested in staying here. We flew into Midway, got us each a 3-day transit pass for $14 and took the Orange Line "L" to Roosevelt station and it was a nice, easy 4 block walk up Wabash to Balbo. Check-in was great. We could not believe the decor in the lobby. It did not at all have a feel of a chain hotel. Now although others complained about the slow check-in, I liked the fact that it was not a long counter that is seen in other hotels. There were 3 different kiosk type counters and the staff were terrific. I till cannot get over the cool feel of the lobby. There is a gold sofa in front of a pool table. There is a Navigator who will help you with any info you need. The room we got was a Room With A View and what a view of Buckingham Fountain and Lake Michigan. The room was spacious, clean, had a mini fridge in it. There is a Starbucks at street level but only stayed open til 6pm, which made no sense really. The area does get quiet at night, but it is safe to walk up Michigan Ave as there are people still walking around. We never did feel unsafe walking anywhere around The Loop area at night. If you like a comfy, quaint place then The Blackstone is the place. The staff are all so nice and fun to talk to as well. I seen many people just lounging around in the lobby on the many old style chairs and sofas. It is a hotel with a nice comfortable feel. And to know that this was THE hotel to stay at back in the day. That was a cool impression as well in a city with a ton of history.

Historic Property That Impresses This was my 3rd trip to Chicago this year, my friend's first time, and I got us booked in the Blackstone off of Priceline. I had read some info in this historic hotel after winning it and just the history alone about this landmark made me impressed and interested in staying here. We flew into Midway, got us each a 3-day transit pass for $14 and took the Orange Line "L" to Roosevelt station and it was a nice, easy 4 block walk up Wabash to Balbo. Check-in was great. We could not believe the decor in the lobby. It did not at all have a feel of a chain hotel. Now although others complained about the slow check-in, I liked the fact that it was not a long counter that is seen in other hotels. There were 3 different kiosk type counters and the staff were terrific. I till cannot get over the cool feel of the lobby. There is a gold sofa in front of a pool table. There is a Navigator who will help you with any info you need. The room we got was a Room With A View and what a view of Buckingham Fountain and Lake Michigan. The room was spacious, clean, had a mini fridge in it. There is a Starbucks at street level but only stayed open til 6pm, which made no sense really. The area does get quiet at night, but it is safe to walk up Michigan Ave as there are people still walking around. We never did feel unsafe walking anywhere around The Loop area at night. If you like a comfy, quaint place then The Blackstone is the place. The staff are all so nice and fun to talk to as well. I seen many people just lounging around in the lobby on the many old style chairs and sofas. It is a hotel with a nice comfortable feel. And to know that this was THE hotel to stay at back in the day. That was a cool impression as well in a city with a ton of history.

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6EC47EE9AD83374953C22B756F78F855

Great location for walking around the city!

Hotel looks beautiful all decorated for the holidays. The concierge was very friendly as were the valet and baggage attendants. We really liked the lounge and bar atmosphere. Cozy and comfortable to sit before dinner, or in the afternoon for a rest and gathering place.

Great location for walking around the city! Hotel looks beautiful all decorated for the holidays. The concierge was very friendly as were the valet and baggage attendants. We really liked the lounge and bar atmosphere. Cozy and comfortable to sit before dinner, or in the afternoon for a rest and gathering place.

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E268EFACFB976C451326C3963F7531B0

doesn't live up to the "regency" name

Typically when you hear of a Hyatt Regency you immediately expect a bit more. Not at this place. It's very grand when you walk in the front door but that's about it. The hotel is very old looking and dated. 70's mustard colored walls, carpet and curtains in the rooms. For this being in the DTC area, I'd expect them to more tech friendly. If you have electronics, bring your own power supply. I had to unplug the lamp just so I could charge my laptop and phone at the same time. The remote and keyboard for the tv is more of a pain than anything. The remote has a roller ball mouse on it which is great in theory but not if it doesn't work! I had to carry around the remote AND keyboard just to watch the tv. The deadbolt to my door didn't work and it looks like they may know that so there was an old chain slide lock added on. The air in my room also didn't work. Besides the fact that it didn't work, my corner room was so small I had to move the desk to get the chair out to get to the AC unit to adjust the temperature. If there is more than one person in your party, the corner room is probably not going to work for you. In addition, there was rust in the shower and some strange white stuff all over the bathroom walls. The room service choices were also very few and poor. I think the condition of the hotel is reflected in the questionably low price per night for this place. I've stayed at the Hyatt Place hotels also and I think that was much more of a value. Because this has the name "regency" that's evidently the ok to charge you extra for everything. $5 bottle water, you have to pay to park, pay for wireless internet, etc. If you're a business traveler, ask about the "business plan" upon checkin. It's $25 and includes parking, breakfast, internet, water and dry cleaning. I also didn't like the fact that once you're actually a guest and park in the parking garage you essentially have to use the back door to get to the elevators and parking garage. You're never acknowledged by the staff because no one sees you coming or going (also a safety issue). I was less than impressed with this hotel. I stayed at a Hilton Garden Inn the night after my stay here and I was 100x more impressed with that hotel than this Hyatt Regency. It's way overdue for a complete makeover.

doesn't live up to the "regency" name Typically when you hear of a Hyatt Regency you immediately expect a bit more. Not at this place. It's very grand when you walk in the front door but that's about it. The hotel is very old looking and dated. 70's mustard colored walls, carpet and curtains in the rooms. For this being in the DTC area, I'd expect them to more tech friendly. If you have electronics, bring your own power supply. I had to unplug the lamp just so I could charge my laptop and phone at the same time. The remote and keyboard for the tv is more of a pain than anything. The remote has a roller ball mouse on it which is great in theory but not if it doesn't work! I had to carry around the remote AND keyboard just to watch the tv. The deadbolt to my door didn't work and it looks like they may know that so there was an old chain slide lock added on. The air in my room also didn't work. Besides the fact that it didn't work, my corner room was so small I had to move the desk to get the chair out to get to the AC unit to adjust the temperature. If there is more than one person in your party, the corner room is probably not going to work for you. In addition, there was rust in the shower and some strange white stuff all over the bathroom walls. The room service choices were also very few and poor. I think the condition of the hotel is reflected in the questionably low price per night for this place. I've stayed at the Hyatt Place hotels also and I think that was much more of a value. Because this has the name "regency" that's evidently the ok to charge you extra for everything. $5 bottle water, you have to pay to park, pay for wireless internet, etc. If you're a business traveler, ask about the "business plan" upon checkin. It's $25 and includes parking, breakfast, internet, water and dry cleaning. I also didn't like the fact that once you're actually a guest and park in the parking garage you essentially have to use the back door to get to the elevators and parking garage. You're never acknowledged by the staff because no one sees you coming or going (also a safety issue). I was less than impressed with this hotel. I stayed at a Hilton Garden Inn the night after my stay here and I was 100x more impressed with that hotel than this Hyatt Regency. It's way overdue for a complete makeover.

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C73D550A10FDACB213D3C9F137370878

"Great Central Location"

The Comfort inn was a great hotel. Very refined. My king size bed was extraordinarily comfortable and the room was well designed.Breakfast and speed of wi-fi was so good.Friendly staff.The Pool is clean and new.

"Great Central Location" The Comfort inn was a great hotel. Very refined. My king size bed was extraordinarily comfortable and the room was well designed.Breakfast and speed of wi-fi was so good.Friendly staff.The Pool is clean and new.

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43279DA6CBD63C4FDB993EFAC8CBF770

short but sweet

4N,3D stay in excellent location. especially enjoyed view from rooftop and morning coffee from outdoor balcony. service was exemplary.

short but sweet 4N,3D stay in excellent location. especially enjoyed view from rooftop and morning coffee from outdoor balcony. service was exemplary.

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9811E01E2F2C7E7A8BF7DC5A295F366C

Excellent Comfort and Service

Though I only had an overnight stay, my experience at the Four Seasons Denver was excellent. The corner room was beautiful and well decorated with muted colors. The bed was extremely comfortable with quality bedding and pillows. The bathroom was well appointed with soft robes and L'Occitane bath products. The bathtub was an amazing treat and the shower was first rate with a round waterfall shower head. The toilet was in its own enclosed compartment. Double sinks and an in-mirror television were nice as well. A choice of free morning newspapers is available delivery to your door. I ordered my breakfast in and was delighted with the timeliness of the service as well as the presentation of the meal (eggs, bacon, fruit, yogurt, tea, orange juice, croissant). The food was absolutely delicious and I ate every bite. The floor that I was on was quiet the whole time I was there. There were three tiers of internet service, one free and two with a charge. I used the free one and it was fine for my minimal use. Every staff member that we dealt with was friendly and helpful. Only two minor issues for me. First, there is not a full length mirror in the room that I could find. I was able to use the reflection in the shower glass but it is not the same as a mirror. Second, we went to the bar in the evening and service was so slow that we had to pick up our drink orders from the bar instead of having the server bring them to us. There was a crowd so it was understandable, I guess. Overall, this hotel provided every amenity with style and class and I would recommend it to anyone visiting the Denver area.

Excellent Comfort and Service Though I only had an overnight stay, my experience at the Four Seasons Denver was excellent. The corner room was beautiful and well decorated with muted colors. The bed was extremely comfortable with quality bedding and pillows. The bathroom was well appointed with soft robes and L'Occitane bath products. The bathtub was an amazing treat and the shower was first rate with a round waterfall shower head. The toilet was in its own enclosed compartment. Double sinks and an in-mirror television were nice as well. A choice of free morning newspapers is available delivery to your door. I ordered my breakfast in and was delighted with the timeliness of the service as well as the presentation of the meal (eggs, bacon, fruit, yogurt, tea, orange juice, croissant). The food was absolutely delicious and I ate every bite. The floor that I was on was quiet the whole time I was there. There were three tiers of internet service, one free and two with a charge. I used the free one and it was fine for my minimal use. Every staff member that we dealt with was friendly and helpful. Only two minor issues for me. First, there is not a full length mirror in the room that I could find. I was able to use the reflection in the shower glass but it is not the same as a mirror. Second, we went to the bar in the evening and service was so slow that we had to pick up our drink orders from the bar instead of having the server bring them to us. There was a crowd so it was understandable, I guess. Overall, this hotel provided every amenity with style and class and I would recommend it to anyone visiting the Denver area.

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E56D954E24827ADAEFDDB46A84AB7020

2nd Time and Still Very Good

We stayed here last year and decided to stay again as we had a good experience. We are a family of 2 adults and a 2 year old. We like having a separate living room area so we can have our son in another room for a more peaceful nights sleep. The rooms are huge and well equipped - the only complaint about the rooms is that the decor is very drab - lots of brown. The breakfast is great and it's nice to find somewhere that includes breakfast in the price. There is a great selection including a cooked breakfast and cereals, yoghurts, breads etc. A bigger selection of fruit would have been appreciated, but then we were in the minority. Most people were eating the fried food (and lots of it)! The managers reception in the evening is also a nice touch. Check in and out was easy enough and the valet parking was straight forward. Yes it is expensive, but can anyone tell me where you can find it cheaper in a location like this? The location of this hotel is perfect. It's right next to Sea Port village and it's a few blocks walk to the Gaslamp area. We didn't want to be in the middle of it all and staying somewhere a bit quieter was appreciated. The only real complaint was the booking process. I was shopping around to get the best price, and phoned up the hotel direct. The woman told me that if I booked directly with them they would be able to guarantee a cot for my son, whereas if we booked through a 3rd party, they could only request it and not guarantee it. So we booked direct and then when the email confirmation came through, it said a cot had been requested but it wasn't guaranteed. When I phoned back I was told that they couldn't guarantee them (which is not ideal when you're flying from the UK and can't bring one with you). The manager though did sort everything out for us though, and upgraded our room by way of an apology, so great on customer service. We will be back if we're in San Diego again.

2nd Time and Still Very Good We stayed here last year and decided to stay again as we had a good experience. We are a family of 2 adults and a 2 year old. We like having a separate living room area so we can have our son in another room for a more peaceful nights sleep. The rooms are huge and well equipped - the only complaint about the rooms is that the decor is very drab - lots of brown. The breakfast is great and it's nice to find somewhere that includes breakfast in the price. There is a great selection including a cooked breakfast and cereals, yoghurts, breads etc. A bigger selection of fruit would have been appreciated, but then we were in the minority. Most people were eating the fried food (and lots of it)! The managers reception in the evening is also a nice touch. Check in and out was easy enough and the valet parking was straight forward. Yes it is expensive, but can anyone tell me where you can find it cheaper in a location like this? The location of this hotel is perfect. It's right next to Sea Port village and it's a few blocks walk to the Gaslamp area. We didn't want to be in the middle of it all and staying somewhere a bit quieter was appreciated. The only real complaint was the booking process. I was shopping around to get the best price, and phoned up the hotel direct. The woman told me that if I booked directly with them they would be able to guarantee a cot for my son, whereas if we booked through a 3rd party, they could only request it and not guarantee it. So we booked direct and then when the email confirmation came through, it said a cot had been requested but it wasn't guaranteed. When I phoned back I was told that they couldn't guarantee them (which is not ideal when you're flying from the UK and can't bring one with you). The manager though did sort everything out for us though, and upgraded our room by way of an apology, so great on customer service. We will be back if we're in San Diego again.

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E11EE5A5059763C65B24AD125ACFF2AD

amazing staff

the staff here is amazingly friendly and helpful my mother was having surgery and i was going to be flying in and out of charlotte several times a month for several months for work and staying at this hotel The manager of the hotel let me keep her car there to make it easier to check on her while i was in town on business the breakfast and lunch buffets are great!

amazing staff the staff here is amazingly friendly and helpful my mother was having surgery and i was going to be flying in and out of charlotte several times a month for several months for work and staying at this hotel The manager of the hotel let me keep her car there to make it easier to check on her while i was in town on business the breakfast and lunch buffets are great!

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CD5EF7438142B6A2718F613E7084BCE3

A ROOM WITH A VIEW

This hotel was perfect to stay at in every way . You hear about horror stories from other hotels...well not at this one. LOCATION, LOCATION and LOCATION, The hotel is located not far from Time Square and every where else you need to go in New York City. The club floor was AWESOME. Each night up to 10pm we had a glass of wine and enjoyed the skyline view above from the outdoor club deck. They have a nicely laid out spread from the Continental Breakfast in the morning to afternoon tea and fruit and freshly baked cookies to the evening Hors d' oeuvres and late night snacks. Well worth the extra money. The rooms are great, clean and well appointed. Staff was great and could not do enough to make our stay a great experience. If you need a hotel this should be your fist and only choice. The only downfall is the parking with the Valet, can be very expensive. (not run by the hotel) Jerry Ehrlich from the great city of Philadelphia

A ROOM WITH A VIEW This hotel was perfect to stay at in every way . You hear about horror stories from other hotels...well not at this one. LOCATION, LOCATION and LOCATION, The hotel is located not far from Time Square and every where else you need to go in New York City. The club floor was AWESOME. Each night up to 10pm we had a glass of wine and enjoyed the skyline view above from the outdoor club deck. They have a nicely laid out spread from the Continental Breakfast in the morning to afternoon tea and fruit and freshly baked cookies to the evening Hors d' oeuvres and late night snacks. Well worth the extra money. The rooms are great, clean and well appointed. Staff was great and could not do enough to make our stay a great experience. If you need a hotel this should be your fist and only choice. The only downfall is the parking with the Valet, can be very expensive. (not run by the hotel) Jerry Ehrlich from the great city of Philadelphia

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2FDC19259AB4461F0D0A01B7FDC101A6

Surprisingly pleasant

Booked this hotel without much expectation since this is supposed to the budget type of hotel for the Hyatt chain. I am rather impressed with this property. The staff are generally very friendly. They would welcome you back when you step into lobby after a day's out. The complimentary shuttle service is a big plus! You can call the hotel too pick you up within the downtown area 24 hours a day. Seemly convenient! Free breakfasts are served at the lobby area next to the front desk. I must say the spread is very decent given its free. Quality of food is not bad at all. There is a small pool and gym. However, do not expect room service. You can order your food from the front desk and pick them up later. No restaurant at this hotel. Room is spacious with king bed and a L-shaped couch area. No safe in room. Coin operated laundry facilities available on top floor. This hotel has exceed my expectation and is value for money. I would return again.

Surprisingly pleasant Booked this hotel without much expectation since this is supposed to the budget type of hotel for the Hyatt chain. I am rather impressed with this property. The staff are generally very friendly. They would welcome you back when you step into lobby after a day's out. The complimentary shuttle service is a big plus! You can call the hotel too pick you up within the downtown area 24 hours a day. Seemly convenient! Free breakfasts are served at the lobby area next to the front desk. I must say the spread is very decent given its free. Quality of food is not bad at all. There is a small pool and gym. However, do not expect room service. You can order your food from the front desk and pick them up later. No restaurant at this hotel. Room is spacious with king bed and a L-shaped couch area. No safe in room. Coin operated laundry facilities available on top floor. This hotel has exceed my expectation and is value for money. I would return again.

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B2B07EEA17642C979344A58F43183567

Excellent Hotel

Great hotel with great access to the airport and freeways. Not close to local dining without driving, unless you eat in the hotel. Service in the hotel restaurant at night could have been better. With 3 visits to the bar/restaurant area for a late evening snack, the staff usually appears tired and not interested in customer service. They take care of you, but not enthusiastically. Other than that, great stay!

Excellent Hotel Great hotel with great access to the airport and freeways. Not close to local dining without driving, unless you eat in the hotel. Service in the hotel restaurant at night could have been better. With 3 visits to the bar/restaurant area for a late evening snack, the staff usually appears tired and not interested in customer service. They take care of you, but not enthusiastically. Other than that, great stay!

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88914F92D2CF11119B0DD0E917D8662D

Outstanding Place to Stay

I think I've only only written one or two other reviews , but feel obligated to say how much I was impressed with the Carlyle. We've just spent 3 nights there and I am convinced I could not have found a better combination of convenient location, great accommodations, good value, and excellent staff. Our room was large; the facilities overall were in great shape; and the staff just seemed truly glad to have us as guests. Less you think this was written by the hotel, I will add don't get the cream brulee for a dessert late in the evening, HA!

Outstanding Place to Stay I think I've only only written one or two other reviews , but feel obligated to say how much I was impressed with the Carlyle. We've just spent 3 nights there and I am convinced I could not have found a better combination of convenient location, great accommodations, good value, and excellent staff. Our room was large; the facilities overall were in great shape; and the staff just seemed truly glad to have us as guests. Less you think this was written by the hotel, I will add don't get the cream brulee for a dessert late in the evening, HA!

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5A0E74E6EA1ABFB6C1B3B23721C94A62

Hotel Indigo - Don't GO!!

I recently stayed at Hotel Indigo in East Village, Gaslamp San Diego and I have to say that for all the stars/reviews and all the hype I was very dissapointed. I purchased my room off a 3rd party site so my reservation was paid in full when I walked in the door; otherwise I would have walked out and stayed at the Marriott or Hilton that are near there. When you walk in the lobby and bar look great! It's not until you get out of the elevator does the subpar experience begin! Once you walk off the elevator you step into a a dingy hallway and the rooms are worse. Our hardwood floors were chipped and didn't look good at all. When I called to get a 30 min late checkout I didn't even finish my sentence before a NO came through from the front desk agent. Not what I expected with all the good reviews. I have stayed at the Hilton Gaslamp and it is much better

Hotel Indigo - Don't GO!! I recently stayed at Hotel Indigo in East Village, Gaslamp San Diego and I have to say that for all the stars/reviews and all the hype I was very dissapointed. I purchased my room off a 3rd party site so my reservation was paid in full when I walked in the door; otherwise I would have walked out and stayed at the Marriott or Hilton that are near there. When you walk in the lobby and bar look great! It's not until you get out of the elevator does the subpar experience begin! Once you walk off the elevator you step into a a dingy hallway and the rooms are worse. Our hardwood floors were chipped and didn't look good at all. When I called to get a 30 min late checkout I didn't even finish my sentence before a NO came through from the front desk agent. Not what I expected with all the good reviews. I have stayed at the Hilton Gaslamp and it is much better

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EC72FDC298CE0A3EE51F87910CD74495

Airport Friendly

There are some hotels that I keep coming back to . . . and the Hilton LA Airport is one of them. It's a well run hotel with excellent customer service, very close to the airport with frequent shuttle service and, on this visit, I was provided an upgrade to a two-room junior suite. The beds are super comfortable, two flat screen TVs, comfortable furniture, and, even though I had a smaller bathroom, there's a great shower. I am also a big fan of the Hilton Honors breakfast and evening lounge. While the lounge is rather small and sometimes a bit crowded, they serve a generous breakfast.

Airport Friendly There are some hotels that I keep coming back to . . . and the Hilton LA Airport is one of them. It's a well run hotel with excellent customer service, very close to the airport with frequent shuttle service and, on this visit, I was provided an upgrade to a two-room junior suite. The beds are super comfortable, two flat screen TVs, comfortable furniture, and, even though I had a smaller bathroom, there's a great shower. I am also a big fan of the Hilton Honors breakfast and evening lounge. While the lounge is rather small and sometimes a bit crowded, they serve a generous breakfast.

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3EACF87DB22969071736526B327C86B4

Best Wharf Hotel Ever!!!

We went to San Francisco in 2011 and stayed here. The staff is genuine, helpful, happy, and an excellent source of information. We liked it so much we came back to vacation here again in 2012. Trust me you're going to love it. No pool but at the wharf you'll never miss it. One of our favorite things besides the friendly staff is the rooftop. 360 degree view you can see the Golden Gate bridge alcatraz to the Oakland bridge. Love Love Love it!!!

Best Wharf Hotel Ever!!! We went to San Francisco in 2011 and stayed here. The staff is genuine, helpful, happy, and an excellent source of information. We liked it so much we came back to vacation here again in 2012. Trust me you're going to love it. No pool but at the wharf you'll never miss it. One of our favorite things besides the friendly staff is the rooftop. 360 degree view you can see the Golden Gate bridge alcatraz to the Oakland bridge. Love Love Love it!!!

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EC95C55576A188D6236AD53B630EB8F4

Couldn't have been better!

My husband and I stayed at the Sorrento for 3 nights in early July 2012. We loved it! We were picked up at the train station by hotel staff, which was very convenient. The staff was knowledgeable, friendly and helpful. We also got a free ride to Pike Place Market. The room (regular room, not a suite) was spacious and beautifully appointed, with lots of marble in the bathroom, making it feel very luxe. Our room faced the courtyard/street but was quiet enough. We had a rental car part of the time and were able to easily find free overnight street parking a few blocks away. The fact that there was only one elevator was never a problem. Don't miss St. James Cathedral, which is a few blocks away - well worth it! We would love to stay at the Sorrento again.

Couldn't have been better! My husband and I stayed at the Sorrento for 3 nights in early July 2012. We loved it! We were picked up at the train station by hotel staff, which was very convenient. The staff was knowledgeable, friendly and helpful. We also got a free ride to Pike Place Market. The room (regular room, not a suite) was spacious and beautifully appointed, with lots of marble in the bathroom, making it feel very luxe. Our room faced the courtyard/street but was quiet enough. We had a rental car part of the time and were able to easily find free overnight street parking a few blocks away. The fact that there was only one elevator was never a problem. Don't miss St. James Cathedral, which is a few blocks away - well worth it! We would love to stay at the Sorrento again.

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655987081FD878F97527C52AB39E13DD

Great location, clean and friendly

My wife and I always view a hotel on vacation as a place to sleep, nothing more since we are out seeing the place we came to. With that said, this is not the Weston, but is was a clean, comfortable hotel. We paid just under $100 per night which is very inexpensive for downtown SF. The area was far enough from the Tenderloin to feel safe. It was a short 3 block walk to Union Square where we typically started our day on the Cable car headed some where. The rooms are comfortable and clean. The staff was friendly and helpful. They let us check in at 10 am since they had a room, but even if they had not, they will keep you luggage for you until one is ready if you come early and want to go see the town. They kept our luggage for us all day of check out until 4pm with no charge (tip of course!) The continental breakfast was a typical one of muffins, pastry's, coffee and tea, some fresh fruit (cut melons, oranges and bananas). Although we never partook of it, they have an afternoon social of free wine and finger foods and pastries. We saw it the day we checked out and it looked very nice. We took a Lemo from the airport to the hotel, but took Bart back after we found it was a short walk to the station (maybe a mile...20 minutes slow walk). All in all absolutely a value for the price and I would say here again. It is an older building in the downtown area of a very busy city. If city noise is an issue for you to sleep ask for a high floor. Trucks abound delivering when there is not traffic in the middle of the night and early morning.

Great location, clean and friendly My wife and I always view a hotel on vacation as a place to sleep, nothing more since we are out seeing the place we came to. With that said, this is not the Weston, but is was a clean, comfortable hotel. We paid just under $100 per night which is very inexpensive for downtown SF. The area was far enough from the Tenderloin to feel safe. It was a short 3 block walk to Union Square where we typically started our day on the Cable car headed some where. The rooms are comfortable and clean. The staff was friendly and helpful. They let us check in at 10 am since they had a room, but even if they had not, they will keep you luggage for you until one is ready if you come early and want to go see the town. They kept our luggage for us all day of check out until 4pm with no charge (tip of course!) The continental breakfast was a typical one of muffins, pastry's, coffee and tea, some fresh fruit (cut melons, oranges and bananas). Although we never partook of it, they have an afternoon social of free wine and finger foods and pastries. We saw it the day we checked out and it looked very nice. We took a Lemo from the airport to the hotel, but took Bart back after we found it was a short walk to the station (maybe a mile...20 minutes slow walk). All in all absolutely a value for the price and I would say here again. It is an older building in the downtown area of a very busy city. If city noise is an issue for you to sleep ask for a high floor. Trucks abound delivering when there is not traffic in the middle of the night and early morning.

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EE0C3AD55EFE2909269FFAFF2537C023

Good value

Room was clean, well appointed, comfortable. Staff was excellent. Free breakfast was ample, good variety, simple but quite adequate. Also offered free drinks and snacks in the afternoon. The free shuttle service from the airport was not available when I arrived, but the hotel suggested getting a cab for which they would reimburse. The minimum fare of 16 dollars seemed extravagant – especially given that the hotel was less than two miles away– but the hotel paid up no questions asked. All in all, the hotel was a very good value.

Good value Room was clean, well appointed, comfortable. Staff was excellent. Free breakfast was ample, good variety, simple but quite adequate. Also offered free drinks and snacks in the afternoon. The free shuttle service from the airport was not available when I arrived, but the hotel suggested getting a cab for which they would reimburse. The minimum fare of 16 dollars seemed extravagant – especially given that the hotel was less than two miles away– but the hotel paid up no questions asked. All in all, the hotel was a very good value.

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503B716AFAF77983401D522449E33D97

Safe enough for my sister to stay here w/ kids!

My sister came to bring the kids to Sea World from Northern California and Wyndham Garden upgraded them into a mini suite with bunk beds. The location was perfect for them since Sea World is close and Chucky Cheese is less than 1/2 mile! Plus I bought them a fresh baked pie from Dupars...(see photo)! I was able to take them to the hot spots in Pt. Loma like Pt. Loma Seafood, Cabrillo National Monument and Mission Bay to ride the roller coasters. THey want to definately come back to visit their Auntie in San Diego :)

Safe enough for my sister to stay here w/ kids! My sister came to bring the kids to Sea World from Northern California and Wyndham Garden upgraded them into a mini suite with bunk beds. The location was perfect for them since Sea World is close and Chucky Cheese is less than 1/2 mile! Plus I bought them a fresh baked pie from Dupars...(see photo)! I was able to take them to the hot spots in Pt. Loma like Pt. Loma Seafood, Cabrillo National Monument and Mission Bay to ride the roller coasters. THey want to definately come back to visit their Auntie in San Diego :)

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F8CFB4580CC5D805D7B3DDFFEB57E0D1

Bost'on's best for a reasonable rate

We stayed for two nights February 10 -12th. Really nice hotel with modern amenities, great designs in room, comfortable beds, terrific views of Boston. Walking distance to all, i.e. the Commons, TF Changs restaurant, Newbury Street....yet priced for only 179 dollars per night. Ultimate in service....friendly desk staff, great doorman, parking is expensive so park at the Commons and walk to hotel after you checkin......loved it!

Bost'on's best for a reasonable rate We stayed for two nights February 10 -12th. Really nice hotel with modern amenities, great designs in room, comfortable beds, terrific views of Boston. Walking distance to all, i.e. the Commons, TF Changs restaurant, Newbury Street....yet priced for only 179 dollars per night. Ultimate in service....friendly desk staff, great doorman, parking is expensive so park at the Commons and walk to hotel after you checkin......loved it!

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F6BFFE28A18B2C43C4DB353FFA6914A0

Some Upscale amenities wrapped in very tired box

I have now stayed at this hotel 3 or 4 times and I am underwhelmed at the lack of attention to detail that this organization pretends to care about. This hotel is basically a reworked amerisuites shell that was re-purposed to the Hyatt Place brand of Hyatt hotels. While there are some very nice amenities such as the 42" flatscreen TV with some HD channels but no SciFi (or rather SyFy) or some other popular channels, there are very comfortable beds, but the rooms are cramped and overstuffed. Their "disability" rooms provide more room and a useable bathroom which is more than can be said for their "regular" rooms. I don't know who designed these rooms to fit in a warmed over old hotel chain's castoff buildings but he/she certainly could not have actually graduated architecture school. The building itself is sad. Even though the staff is cordial and quite helpful, the creaky elevators, scratched corridors, dark and worn rugs, and doors scream depression. The rooms themselves however are immaculate and appear to be very well maintained, up to the standards of higher star level hotels. Up until recently the "free breakfast" consisted of sugar laden junk cereals and some fruit with an optional small omelet for an extra 7 Bucks. Now they have an "improved" breakfast with some low carb alternatives, and eggs and other sorts of more protein based "egg McMuffin" style entries. And since they try to emulate McDonald's why do they give you fake cream with your coffee?? A high end hotel (as they like to describe themselves) should NOT be handing out coffee lightener with all its saturated fats, emulsifiers, mono and diglycerides, and not one real ingredient in the lot. Even McDonald's gives it's customers REAL cream with their coffee. I made a comment about the coffee creamer and was met with indifference. I would suggest they have cream on the table for those of us who do know the difference and would rather ingest real food. The coffee unfortunately is midwestern bland, and could be a richer brew for those of us from other places that understand and appreciate stronger more european style coffee flavors. A hotel of this sort should be aware that not all their guests are from "down the street". Instead of worrying about how much profit they can make substituting sugar and fake cream for real food, they should be offering more types of coffee and looking to leave a pleasant experience in their guest's throats. There is a small exercise room with some ok stuff in it. My further returns are in doubt at this point

Some Upscale amenities wrapped in very tired box I have now stayed at this hotel 3 or 4 times and I am underwhelmed at the lack of attention to detail that this organization pretends to care about. This hotel is basically a reworked amerisuites shell that was re-purposed to the Hyatt Place brand of Hyatt hotels. While there are some very nice amenities such as the 42" flatscreen TV with some HD channels but no SciFi (or rather SyFy) or some other popular channels, there are very comfortable beds, but the rooms are cramped and overstuffed. Their "disability" rooms provide more room and a useable bathroom which is more than can be said for their "regular" rooms. I don't know who designed these rooms to fit in a warmed over old hotel chain's castoff buildings but he/she certainly could not have actually graduated architecture school. The building itself is sad. Even though the staff is cordial and quite helpful, the creaky elevators, scratched corridors, dark and worn rugs, and doors scream depression. The rooms themselves however are immaculate and appear to be very well maintained, up to the standards of higher star level hotels. Up until recently the "free breakfast" consisted of sugar laden junk cereals and some fruit with an optional small omelet for an extra 7 Bucks. Now they have an "improved" breakfast with some low carb alternatives, and eggs and other sorts of more protein based "egg McMuffin" style entries. And since they try to emulate McDonald's why do they give you fake cream with your coffee?? A high end hotel (as they like to describe themselves) should NOT be handing out coffee lightener with all its saturated fats, emulsifiers, mono and diglycerides, and not one real ingredient in the lot. Even McDonald's gives it's customers REAL cream with their coffee. I made a comment about the coffee creamer and was met with indifference. I would suggest they have cream on the table for those of us who do know the difference and would rather ingest real food. The coffee unfortunately is midwestern bland, and could be a richer brew for those of us from other places that understand and appreciate stronger more european style coffee flavors. A hotel of this sort should be aware that not all their guests are from "down the street". Instead of worrying about how much profit they can make substituting sugar and fake cream for real food, they should be offering more types of coffee and looking to leave a pleasant experience in their guest's throats. There is a small exercise room with some ok stuff in it. My further returns are in doubt at this point

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6695518AAE8D7EA6DF2235422502D026

Comfortable. Well located nice staff

Cant beat the location on union square. Staff was friendly. Double rooms on upper floors very small but moved to jr. King suite very spacious and comfortable. Would recommend. Bring ear plugs as busy traffic site but great when it comes to catching tour buses, etc.

Comfortable. Well located nice staff Cant beat the location on union square. Staff was friendly. Double rooms on upper floors very small but moved to jr. King suite very spacious and comfortable. Would recommend. Bring ear plugs as busy traffic site but great when it comes to catching tour buses, etc.

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8B438F07DC98BAB51BAEE2E31571462E

What A Great Change

although nothing can change the neighborhood { nite time } , what a wonderful difference in the beds ...so so so comfortable , Georgetown has always been very clean , things have been wonderfully stepped up , new fresh towels , nice clean duvets { I love this idea } beautiful choices in decor of common areas , Great guest service , we have been staying at Georgetown for 5 years , for our trips to VA { very close and easy to get to } and always ask to stay here because of convince , and although back then beds were bad { hard } and neighborhood questionable , the staff ran a tight ship and still do never a problem with parking lot /car Great Job Wonderful Front Desk , Housekeeping Staff , Thank You so much for giving us a comfortable place to stay , during a difficult time

What A Great Change although nothing can change the neighborhood { nite time } , what a wonderful difference in the beds ...so so so comfortable , Georgetown has always been very clean , things have been wonderfully stepped up , new fresh towels , nice clean duvets { I love this idea } beautiful choices in decor of common areas , Great guest service , we have been staying at Georgetown for 5 years , for our trips to VA { very close and easy to get to } and always ask to stay here because of convince , and although back then beds were bad { hard } and neighborhood questionable , the staff ran a tight ship and still do never a problem with parking lot /car Great Job Wonderful Front Desk , Housekeeping Staff , Thank You so much for giving us a comfortable place to stay , during a difficult time

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0D8B5143551B4DDA42A3B1F20CF006FD

Excellent Hotel

We stayed at this hotel on the basis that it was the cheapest we could find without compromising too much on standards. At check in I was allocated the old wing and was concerned because so much had been said about this being inferior but the room was great. A good size and exceptionally clean with really comfortable beds and when night time came the best view ever across Manhattan. Every night I sat at the window and watched Manhattan light up - magic. Staff were excellent, helpful and polite and the bar staff made you feel really welcomed. Great place to pop in for a drink even if not staying at Skyline. Location was great and quick walk to Times Square, Subway, 42nd Street and 5th Avenue. Bus stops on all corners of the crossroads and by far the best way to see New York is by bus - you miss a lot by subway. We walked back from Times Square after 10pm a few times and very safe but as the Time square area ends at about 7th Avenue the last 2 blocks gives a feeling of being dark as the illuminated frontages are not there to give light and street lighting is minimal. Altogether a great place to stay and highly recommended.

Excellent Hotel We stayed at this hotel on the basis that it was the cheapest we could find without compromising too much on standards. At check in I was allocated the old wing and was concerned because so much had been said about this being inferior but the room was great. A good size and exceptionally clean with really comfortable beds and when night time came the best view ever across Manhattan. Every night I sat at the window and watched Manhattan light up - magic. Staff were excellent, helpful and polite and the bar staff made you feel really welcomed. Great place to pop in for a drink even if not staying at Skyline. Location was great and quick walk to Times Square, Subway, 42nd Street and 5th Avenue. Bus stops on all corners of the crossroads and by far the best way to see New York is by bus - you miss a lot by subway. We walked back from Times Square after 10pm a few times and very safe but as the Time square area ends at about 7th Avenue the last 2 blocks gives a feeling of being dark as the illuminated frontages are not there to give light and street lighting is minimal. Altogether a great place to stay and highly recommended.

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65F43EADD8F95FCAC6BAD61F555281D1

Called me a Liar

I called the hotel a month prior to my stay and was told that the hotel was 110+tax. when I got there the room was now 150+tax making it 172 per night. I asked for a government rate. He told me originally the price of the room is 189, so me paying 150 is a good deal and he cant give me a government rate because im a student there with a group. When I asked him about our previous conversation of the room being 110 he said that he didnt tell me that. I said oh yes you did. He said he would never have told me that. I would never spend 150 for a days Inn hotel. But everything else was booked and I had no choice to stay there. I do have to give them credit for a clean room. But there was no continental breakfast available to us. I was there on a photo workshop and I left the hotel everymorning at 730, and there was no breakfast available. I paid cash per day. On one of the days I gave him 180.00 and he did not have change, he said he would give me a credit for the next night. Well on my receipt for that day it said I paid him 172.00. I was like, I gave you 180 and this does not show a credit. So he took my receipt and hand wrote it on there that he owes me 8.00. I think these rooms are way over priced and I feel I was totally taken advantage of. He basically called me a liar about our previous conversation a month before. I will never ever stay at this days inn again. I could stay at a luxury hotel for the price I paid for this days inn. The website dosnt even have this hotel listed as 189.00. This guy was very shady.

Called me a Liar I called the hotel a month prior to my stay and was told that the hotel was 110+tax. when I got there the room was now 150+tax making it 172 per night. I asked for a government rate. He told me originally the price of the room is 189, so me paying 150 is a good deal and he cant give me a government rate because im a student there with a group. When I asked him about our previous conversation of the room being 110 he said that he didnt tell me that. I said oh yes you did. He said he would never have told me that. I would never spend 150 for a days Inn hotel. But everything else was booked and I had no choice to stay there. I do have to give them credit for a clean room. But there was no continental breakfast available to us. I was there on a photo workshop and I left the hotel everymorning at 730, and there was no breakfast available. I paid cash per day. On one of the days I gave him 180.00 and he did not have change, he said he would give me a credit for the next night. Well on my receipt for that day it said I paid him 172.00. I was like, I gave you 180 and this does not show a credit. So he took my receipt and hand wrote it on there that he owes me 8.00. I think these rooms are way over priced and I feel I was totally taken advantage of. He basically called me a liar about our previous conversation a month before. I will never ever stay at this days inn again. I could stay at a luxury hotel for the price I paid for this days inn. The website dosnt even have this hotel listed as 189.00. This guy was very shady.

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863AEA8A7E6FA14905B0D17A1F5F552A

A stay at a Super 8 but you get to pay $300 a night

We booked at the Holiday Inn and at $300 per night one would expect a half descent place. Well we found that we actually had to stay at the Holiday Inn Express. In reality this is a Super 8 motel, but you get the privilege of paying $300 per night. No wireless in the rooms, just a single cable. No robes No refrigerator No glasses (we did however give reception a call and they found some) Breakfast was included...but it wasn't eatable. Scrambled eggs made from powdered egg. It truly was a Super 8 motel experience. The staff did their best with a smile, but it was still a stock. For the money there are plenty of real hotels around.

A stay at a Super 8 but you get to pay $300 a night We booked at the Holiday Inn and at $300 per night one would expect a half descent place. Well we found that we actually had to stay at the Holiday Inn Express. In reality this is a Super 8 motel, but you get the privilege of paying $300 per night. No wireless in the rooms, just a single cable. No robes No refrigerator No glasses (we did however give reception a call and they found some) Breakfast was included...but it wasn't eatable. Scrambled eggs made from powdered egg. It truly was a Super 8 motel experience. The staff did their best with a smile, but it was still a stock. For the money there are plenty of real hotels around.

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321FE41380FDB7287858D5A6798F6297

If coffee in the morning is important....pay or be prepared with your own.

I have to be careful when I review a hotel I have paid for with points. It is "free" but I try to review as if I would have stayed there. The coffee was a big deal for my husband. I did not care but thought if W did not offer in the room they should at least have in the lobby. My hubby had to go to Starbucks on Time Square and that was B U S Y. The location was great if you wanted to be at time square. We were using points and this was a great option. I would not pay 600 for a spectacular room here. Window needed cleaning, no coffee and I am no so much a Time Square person. The service was attentive and quick. Food we ordered when hungry and tired was good. I think I just have trouble paying in New York what could get me vip in Virginia. I understand though!

If coffee in the morning is important....pay or be prepared with your own. I have to be careful when I review a hotel I have paid for with points. It is "free" but I try to review as if I would have stayed there. The coffee was a big deal for my husband. I did not care but thought if W did not offer in the room they should at least have in the lobby. My hubby had to go to Starbucks on Time Square and that was B U S Y. The location was great if you wanted to be at time square. We were using points and this was a great option. I would not pay 600 for a spectacular room here. Window needed cleaning, no coffee and I am no so much a Time Square person. The service was attentive and quick. Food we ordered when hungry and tired was good. I think I just have trouble paying in New York what could get me vip in Virginia. I understand though!

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4C9F944C3DD3B060F23F31582C8FEFB0

Fabulous!!

Absolutely an amazing stay! The accommodations were phenomenal, the employees superb! Our every wish was taken care of in minutes. Edgar Padilla, Guest Service Agent was remarkable, I couldn't have hand picked a better more accommodating front desk, Service Agent, from the moment we entered and he greeted us to the morning we left, he took care of anything we asked of him. Edgar was truly a bonus to our stay at Hotel George, I would definitely stay here again and would recommend to anyone if you are looking for a great stay in DC- Hotel George is the place. Great location, close to Union Station, fabulous rooms, and an amazing staff!!!

Fabulous!! Absolutely an amazing stay! The accommodations were phenomenal, the employees superb! Our every wish was taken care of in minutes. Edgar Padilla, Guest Service Agent was remarkable, I couldn't have hand picked a better more accommodating front desk, Service Agent, from the moment we entered and he greeted us to the morning we left, he took care of anything we asked of him. Edgar was truly a bonus to our stay at Hotel George, I would definitely stay here again and would recommend to anyone if you are looking for a great stay in DC- Hotel George is the place. Great location, close to Union Station, fabulous rooms, and an amazing staff!!!

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3A2119B867C8BB8FC311D1BFDBAE111D

Perfect airport hotel

Landed IEH and wanted one night close to the airport. This was the hotel picked from the reviews. Pretty close, modern hotel, clean. Good price. Friendly staff. Ok breakfast, good enough for 1/2 nights.pool looked nice, although it was off the breakfast area, depends how shy you are! Would stay here again.

Perfect airport hotel Landed IEH and wanted one night close to the airport. This was the hotel picked from the reviews. Pretty close, modern hotel, clean. Good price. Friendly staff. Ok breakfast, good enough for 1/2 nights.pool looked nice, although it was off the breakfast area, depends how shy you are! Would stay here again.

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12AFF22085476E48A8A2F69AEAFE9A2A

Top Notch

This is a superb hotel. The staff was friendly, and attentive. The facility was spotless. The room was well appointed and well thought out. The bed and shower both excellent. Walking around town from this base was extremely easy and there is more than a little to see and enjoy. Lots of restaurants and shopping. The monorail is a short walk bringing the Space Needle within easy distance. The restaurant on property was quite good as well. Just overall an excellent stay with all the amenities.

Top Notch This is a superb hotel. The staff was friendly, and attentive. The facility was spotless. The room was well appointed and well thought out. The bed and shower both excellent. Walking around town from this base was extremely easy and there is more than a little to see and enjoy. Lots of restaurants and shopping. The monorail is a short walk bringing the Space Needle within easy distance. The restaurant on property was quite good as well. Just overall an excellent stay with all the amenities.

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658F7C89A40E2CA01616638D7A0D7DB3

Great experience!!

From the Bell man that greeted us, to friendly maids, to "Daria" our server twice at Oscars, we felt appreciated at every level of our stay!! Thank you Waldorf for making our celebration of my wifes 50th birthday special. The hotel itself and its location speak for themselves, perfect! Congrats Hilton, the combination of an elegant historic hotel, and the customer service make this a home run!!

Great experience!! From the Bell man that greeted us, to friendly maids, to "Daria" our server twice at Oscars, we felt appreciated at every level of our stay!! Thank you Waldorf for making our celebration of my wifes 50th birthday special. The hotel itself and its location speak for themselves, perfect! Congrats Hilton, the combination of an elegant historic hotel, and the customer service make this a home run!!

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79FD9A07A2C0EA32AF90D70E19BD0076

Great hotel in the middle of everything!

This was a weekend trip with my daughters, aged 18 and 23, and I'm glad I chose Yotel. It's funky and fun and we really enjoyed our stay. It's close to so many great restaurants, Times Square, shopping, etc. The room was a bit small (we had the queen bed with 1 bunk), but you could make more room by sliding the bed up into a futon. The staff was very friendly and helpful, and the galley was awesome! The only complaint I have is that the bed just wasn't comfortable. The bunk was better, but the bed is really just a futon mattress. Other than that, I would definitely recommend this hotel!

Great hotel in the middle of everything! This was a weekend trip with my daughters, aged 18 and 23, and I'm glad I chose Yotel. It's funky and fun and we really enjoyed our stay. It's close to so many great restaurants, Times Square, shopping, etc. The room was a bit small (we had the queen bed with 1 bunk), but you could make more room by sliding the bed up into a futon. The staff was very friendly and helpful, and the galley was awesome! The only complaint I have is that the bed just wasn't comfortable. The bunk was better, but the bed is really just a futon mattress. Other than that, I would definitely recommend this hotel!

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98F45EA42D9DFF1102B70620A83797F6

Good location

We took Bart from San Francisco Airport to Market St. and walked to the Hilton. You could take a cab easily also. The hotel staff was very helpful and our room on the 32nd floor had a nice view. My husband is a Hilton Diamond Member so we had a choice for breakfast.......either the cold buffet that included several items or a drink, muffin and fruit at Starbucks. We would stay there again. I would suggest flying to Oakland airport instead of S.F. Planes seem to be delayed at S.F. quite often. You can take Bart from Oakland too.

Good location We took Bart from San Francisco Airport to Market St. and walked to the Hilton. You could take a cab easily also. The hotel staff was very helpful and our room on the 32nd floor had a nice view. My husband is a Hilton Diamond Member so we had a choice for breakfast.......either the cold buffet that included several items or a drink, muffin and fruit at Starbucks. We would stay there again. I would suggest flying to Oakland airport instead of S.F. Planes seem to be delayed at S.F. quite often. You can take Bart from Oakland too.

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17A32F4CBF25CA383306BBC9609ECCEC

breakfast witch

i loved the hotel, nice and cozy with a spanish style design. it was very clean with a comfortable bed, but i did not like the pillows. good thing there was a table for me to eat on. the shower was nice, but the sink vanity was too small. i had no place to put all of my makeup and girly stuff. the desk guy during the day was nice and very helpful, he even GAVE me a charger for my droid when mine would not work. the parking garage was a bit scary when youre driving in, it looks as though the gate is opening forward to hit your car. make sure u back up. but once youre in its a very secure lot. two people on the staff i did not like: the desk guy at night. every time i would ask him a question he would answer in a baby-talk voice as if he was trying to flirt with me. it was as if he did not take me seriously because im a young woman staying alone, even though i paid just like everybody else. the other lady i found abrasive was the breakfast lady. she is always in the breakfast room just standing there watching everybody, i never really saw her do anything productive besides try to give my waffle away to somebody else and turn someone away for food because they were there a second after 9:00 am, which is way too early for breakfast to end anyway. she really is not needed, ive stayed at many hotels and this is the first one ive seen with a watchdog at breakfast. also, the breakfast room is too small. a few times i had to stand to eat because all tables were full. and its so early that everyone is grouchy and just trying to get to the food damn near pushing eachother out of the way. there were no hot items except for the make your own waffle, but hey it is free. there were some healthy items such as fruits, whole wheat bread and yogurt. overall i would stay again because i liked the room and location near plenty of shopping centers, restaurants, sunset and hollywood blvds. also great if you dont bring a car because a few different buses stop right outside.

breakfast witch i loved the hotel, nice and cozy with a spanish style design. it was very clean with a comfortable bed, but i did not like the pillows. good thing there was a table for me to eat on. the shower was nice, but the sink vanity was too small. i had no place to put all of my makeup and girly stuff. the desk guy during the day was nice and very helpful, he even GAVE me a charger for my droid when mine would not work. the parking garage was a bit scary when youre driving in, it looks as though the gate is opening forward to hit your car. make sure u back up. but once youre in its a very secure lot. two people on the staff i did not like: the desk guy at night. every time i would ask him a question he would answer in a baby-talk voice as if he was trying to flirt with me. it was as if he did not take me seriously because im a young woman staying alone, even though i paid just like everybody else. the other lady i found abrasive was the breakfast lady. she is always in the breakfast room just standing there watching everybody, i never really saw her do anything productive besides try to give my waffle away to somebody else and turn someone away for food because they were there a second after 9:00 am, which is way too early for breakfast to end anyway. she really is not needed, ive stayed at many hotels and this is the first one ive seen with a watchdog at breakfast. also, the breakfast room is too small. a few times i had to stand to eat because all tables were full. and its so early that everyone is grouchy and just trying to get to the food damn near pushing eachother out of the way. there were no hot items except for the make your own waffle, but hey it is free. there were some healthy items such as fruits, whole wheat bread and yogurt. overall i would stay again because i liked the room and location near plenty of shopping centers, restaurants, sunset and hollywood blvds. also great if you dont bring a car because a few different buses stop right outside.

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080C74CC072A4DC90DC5F3FAE9416A7E

Great location,value for money

This is a very nice hotel.Used to be a bank,Go -1 and you can see the BIG old vaults and safes.The Staff were also very friendly and helpfull. The lobby shows the grandeur for the older days and there is even an old car there. The rooms are a bit dated but they are large and very clean. The pool on the 22rd floor is fantastic and includes 2 large hot tubs. The manager's reception is nice with good drinks. The only thing they are missing is a nice bar were you could have a drink later in the evening. Not that there a no places near but this place just ask for more time to be.

Great location,value for money This is a very nice hotel.Used to be a bank,Go -1 and you can see the BIG old vaults and safes.The Staff were also very friendly and helpfull. The lobby shows the grandeur for the older days and there is even an old car there. The rooms are a bit dated but they are large and very clean. The pool on the 22rd floor is fantastic and includes 2 large hot tubs. The manager's reception is nice with good drinks. The only thing they are missing is a nice bar were you could have a drink later in the evening. Not that there a no places near but this place just ask for more time to be.

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25C9BCE389EF825322FCEE7F60A19354

Good value, good location.

A little hidden, you need to know where it is even if you are in a cab, so you can give the driver directions. Once you are there, it's very comfortable and very welcoming. The room was a little tight for space but well-equipped. The breakfast, included, is more than adequate. Try to avoid a room at the back of the hotel, especially at weekends. It looks out onto Stone Street, an outdoor collection of pubs/eateries, which is well worth a visit but where the revelry goes on well into the night.

Good value, good location. A little hidden, you need to know where it is even if you are in a cab, so you can give the driver directions. Once you are there, it's very comfortable and very welcoming. The room was a little tight for space but well-equipped. The breakfast, included, is more than adequate. Try to avoid a room at the back of the hotel, especially at weekends. It looks out onto Stone Street, an outdoor collection of pubs/eateries, which is well worth a visit but where the revelry goes on well into the night.

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ACDD156F2E3E291F5F56E3AB927D279F

Nice Little Hotel, Helpful staff, Poor bathroom

The lobby is very nice with a gas fire, coffee in the morning and helpful staff. Location is excellent. For the price it was OK, but the room had a toilet and bath only. The sink was separate in a closet in the room-- right next to some louvered doors in the middle of the room. I was told this is due to be updated sometime. Price reasonable considering location, room was quiet.

Nice Little Hotel, Helpful staff, Poor bathroom The lobby is very nice with a gas fire, coffee in the morning and helpful staff. Location is excellent. For the price it was OK, but the room had a toilet and bath only. The sink was separate in a closet in the room-- right next to some louvered doors in the middle of the room. I was told this is due to be updated sometime. Price reasonable considering location, room was quiet.

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E7762A84F64F08CD78212DDCDAE2004E

Nice suite, but sub-par service.

This hotel was on a list recommended for cancer patients by Memorial Sloan-Kettering, and the website looked wonderful. We did get a special rate because of the hospital, so I reserved a suite, although NYC hotel prices always take me aback. We arrived early, but they were able to find us room to check right in. I couldn't get over how tiny the lobby was; and there were 4 employees crowded around the little desk; and one seemed more confused than the next. When we got to our suite, it was really fantastic, big, very attractively decorated. The living room had comfortable furniture and very attractive lamps and decor. The bedroom was a bit crowded, but had a wonderful built-in closet with lots of shelves. The small bathroom had been recently remodeled; and could not have utilized the space any better. The shelves in the shower were great, and because the sink had little counter space, I loved the mirror and counter with lights on the opposite wall, behind the door. The kitchen was complete, but badly needed remodeling. However, how great is that to have a full kitchen, including dishwasher and microwave? It has been a long time since I had to pay for wifi in a hotel, and $14.95/day is steep. To get free wifi, you have to sit in the lobby which is only big enough for 3 people. Plus, even the one computer in the lobby can only be used to print boarding passes; otherwise, you have to pay $5.95 for 15 min. and $1.95 a page to print. I was surprised that they did not have a shuttle to the hospital, as most others do; so we had to take a taxi. Since the hotel is in the middle of the block, very few taxis come down 64th St., so you are forced to walk over to 2nd or 3rd Ave. (depending on where you are going) to catch a cab in a timely fashion. That is not easy for a cancer patient, especially when it is cold and raining. Also each day there were tons of bags of trash stacked on the sidewalk from the building next door, blocking half the walk. When we left the room in the morning, we hung the sign on the door for the maid to clean the room. When we returned 4 hours later, she had not been there. By that time my cancer patient was too ill to not go right to bed; so I just told them to skip it. I did get a note from manager that they were overly full and the maid couldn't get to all the rooms in a timely fashion. But I would think since there are so few rooms on each floor, they could check the doors and prioritize which ones got cleaned first. In all honesty, I guess I should have told the front desk as well when we left in the morning; but I have never had that problem before.

Nice suite, but sub-par service. This hotel was on a list recommended for cancer patients by Memorial Sloan-Kettering, and the website looked wonderful. We did get a special rate because of the hospital, so I reserved a suite, although NYC hotel prices always take me aback. We arrived early, but they were able to find us room to check right in. I couldn't get over how tiny the lobby was; and there were 4 employees crowded around the little desk; and one seemed more confused than the next. When we got to our suite, it was really fantastic, big, very attractively decorated. The living room had comfortable furniture and very attractive lamps and decor. The bedroom was a bit crowded, but had a wonderful built-in closet with lots of shelves. The small bathroom had been recently remodeled; and could not have utilized the space any better. The shelves in the shower were great, and because the sink had little counter space, I loved the mirror and counter with lights on the opposite wall, behind the door. The kitchen was complete, but badly needed remodeling. However, how great is that to have a full kitchen, including dishwasher and microwave? It has been a long time since I had to pay for wifi in a hotel, and $14.95/day is steep. To get free wifi, you have to sit in the lobby which is only big enough for 3 people. Plus, even the one computer in the lobby can only be used to print boarding passes; otherwise, you have to pay $5.95 for 15 min. and $1.95 a page to print. I was surprised that they did not have a shuttle to the hospital, as most others do; so we had to take a taxi. Since the hotel is in the middle of the block, very few taxis come down 64th St., so you are forced to walk over to 2nd or 3rd Ave. (depending on where you are going) to catch a cab in a timely fashion. That is not easy for a cancer patient, especially when it is cold and raining. Also each day there were tons of bags of trash stacked on the sidewalk from the building next door, blocking half the walk. When we left the room in the morning, we hung the sign on the door for the maid to clean the room. When we returned 4 hours later, she had not been there. By that time my cancer patient was too ill to not go right to bed; so I just told them to skip it. I did get a note from manager that they were overly full and the maid couldn't get to all the rooms in a timely fashion. But I would think since there are so few rooms on each floor, they could check the doors and prioritize which ones got cleaned first. In all honesty, I guess I should have told the front desk as well when we left in the morning; but I have never had that problem before.

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618DE68B44C9766798BD65F88C22E4D4

Fantastic!

We had an excellent experience staying at the Mariott! We upgraded our room to the 21st floor and had a view of Petco ball park and the harbor/ocean. Amazing views! Altitude roof top lounge was incredible. Enjoyed that the guests at the hotel got priority to the very long line of people waiting to get in. The conceirge service was also very accommodating with a great breakfast in the morning but other than that, we really didn't use it that much. The hotel is very modern and staff was very friendly. The linens, bed, pillows were all upgraded and comfortable. LOVED how our bed was turned down for us each night with mints on our pillows and soft music playing! Nice touch! Perfect location to all the bars/restaurants in the Gaslamp area. Also close enough walking distance to Seaport Village. Price was perfect! If/when we visit San Diego again, we will definitely chose the Marriott Gaslamp!

Fantastic! We had an excellent experience staying at the Mariott! We upgraded our room to the 21st floor and had a view of Petco ball park and the harbor/ocean. Amazing views! Altitude roof top lounge was incredible. Enjoyed that the guests at the hotel got priority to the very long line of people waiting to get in. The conceirge service was also very accommodating with a great breakfast in the morning but other than that, we really didn't use it that much. The hotel is very modern and staff was very friendly. The linens, bed, pillows were all upgraded and comfortable. LOVED how our bed was turned down for us each night with mints on our pillows and soft music playing! Nice touch! Perfect location to all the bars/restaurants in the Gaslamp area. Also close enough walking distance to Seaport Village. Price was perfect! If/when we visit San Diego again, we will definitely chose the Marriott Gaslamp!

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9629CBFFB0148012A8FB6F490B376CBC

Good value for money

Stayed for a week in April 2012. Had a two bedroom apartment for a family of two adults and two teenagers. Large and clean rooms with a lot of space compared to other New York hotels. Breakfast was included, decent and served its purpose. The kitchen was clean and well equipped but we never used it. The front desk was always very helpful. The only downsides we could think of was that the water pressure in the shower was almost non-existant which made it virtually impossible to shower and the street noise at night. We were told that the water pressure in the shower is low on puprose to conserve water but in our opinion the measures taken by the hotel in this respect were a bit extreme. As to the street noise we became used to it after one night and there were even ear plugs available. After all this is New York, a city that supposedly never sleeps! Would recommend this hotel to friends as the location is good and it offers good value for your money.

Good value for money Stayed for a week in April 2012. Had a two bedroom apartment for a family of two adults and two teenagers. Large and clean rooms with a lot of space compared to other New York hotels. Breakfast was included, decent and served its purpose. The kitchen was clean and well equipped but we never used it. The front desk was always very helpful. The only downsides we could think of was that the water pressure in the shower was almost non-existant which made it virtually impossible to shower and the street noise at night. We were told that the water pressure in the shower is low on puprose to conserve water but in our opinion the measures taken by the hotel in this respect were a bit extreme. As to the street noise we became used to it after one night and there were even ear plugs available. After all this is New York, a city that supposedly never sleeps! Would recommend this hotel to friends as the location is good and it offers good value for your money.

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346D17BDF0D77989833F6381F2BE04FD

Great hotel, excellent location.

My fiancee and I spent two nights at the Andaz 5th Ave and absolutely loved it. Even though the car drive had a difficult time finding the hotel to drop us off, everything else was fantastic. The staff at the hotel were very professional and responsive. By far though, my favorite thing about the hotel is its location. We are theatre people, and were with a nice 10-15 minute walk of every show we wanted to see AND YET we were far enough from Times Square that we felt we could escape the "hustle and bustle" of the theatre district. We'll definitely be back.

Great hotel, excellent location. My fiancee and I spent two nights at the Andaz 5th Ave and absolutely loved it. Even though the car drive had a difficult time finding the hotel to drop us off, everything else was fantastic. The staff at the hotel were very professional and responsive. By far though, my favorite thing about the hotel is its location. We are theatre people, and were with a nice 10-15 minute walk of every show we wanted to see AND YET we were far enough from Times Square that we felt we could escape the "hustle and bustle" of the theatre district. We'll definitely be back.

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8FA8375DB40E226535E6EE96DD6183CA

5+ star property but service....??

I am going to write a review contrary to what everyone else has written based on our experience at this hotel when we stayed there in the first half of August. Me and my brother were in NYC on a business trip and had booked a Large twin room. We reached the hotel in the afternoon and asked for a suite upgrade. The online rate was 340++ and the upgrade was another $100. We said what the hell and took the suite. When we got to the room we had expected something a lot more. The check in manager did not explain that this was going to be a studio suite, which is what it was. Single room with a sitting area and a bed a bit ahead on the left. As the room had just 1 bed we asked for an extra bed to be put in. Now when you do this keep in mind a good part of the living room will be blocked off with the bed. So I am not sure if the upgrade is worth it especially if you want 2 beds in the room. We checked in and wanted to check our email. The internet was worse than a dial up line. The connection kept dropping. We attributed it to the time of the day and left it at that. Next morning we had a meeting and then had a few hours before our next meeting so both of us got to the room to get some work done. Again same issue. The internet would either not work or was absolutely crawling. We called tech support and they reset the internet in our room but still the same problem; slower than a dial up line. So I called the front desk and asked for the manager as by now I was pretty irritated. Here we are paying $500 a night and we cant even get reliable internet!!. She said that it maybe an issue with the internet in our room and offered to change our room and so asked us to pack our bags and leave them ready and she would transfer them to the new room when it got ready. We packed all and left for our meetings. We get back at 930 PM, take our new room keys and go the the new suite on the 9th floor, room 915. This room was smaller than the earlier one. Maybe the dimensions are same but the way it was set up you at least 10-15% less space in this room that the earlier one (1225). So a tip, if you are going to get a suite dont get the ones ending in 15. My brother opened his office bag and realized that his ipad was missing!! How could this be? So I checked my bag; we both checked out suit case and no ipad. So we called the front desk and asked them to check if in case the ipad was left in the room (my brother was 99.99% sure that he put it in his bag). The manager told us that it was too late to call the other room (930 PM) and so he would check with the guest after 9 AM in the morning. This was fine but his tone and attitude was not right. The new room then had a litany of issues. They did not transfer the extra bed to this room. By the time we called at 930 PM there was no housekeeping staff at the hotel any more. The room has no bars of soap either on the wash basin or inside the shower. The living room area TV had no remote control. But the internet was working faster :). We had successfully jumped from the frying pan into the fire. So I called the manager again and asked him to give the email ID of the GM of the hotel so that I could email him about the ipad issue as well as the other things. He actually told me that he did not have his bosses email ID!!!! This was a joke. I told him that he must be kidding and that if he did not give me the GM's email ID this matter was then moving to Hyatt corporate. Suddenly he found the email and gave it to me!! Here is the thing. A guest who is paying Andaz rates does not have time to waste to send an email to the hotel GM. If he is asking for the email ID it is better to give it to him rather than come up with a lame excuse that he does not have it. I did email the GM about the issues and requested him to look into it. The next morning the manager in charge came to meet us and explained that he would be looking for the ipad and look at the other issues personally. We returned at around 630 PM that day and the manager in charge told us that unfortunately they did not find the ipad!! This was unbelievable. In the hotel's defense, the GM that evening informed us that the hotel would be taking off the value from our bill ($650). This was good as the hotel did own up the responsibility and made good the loss and saved the issue from snow balling. Besides the above there were lots more niggling issues at the hotel. I already informed earlier that a new room having no soap, no remote control etc. The breakfast quality at the hotel is both over priced and poor service. Or let me rephrase the service was extremely cold. The staff at the restaurant had a chip on their shoulder, why I don't know. When you pay $500 a night you are paying almost top dollar and there are a whole host of hotels that would have better service than Andaz. Maybe not in the wall st area but surely in Soho and of course mid town. I will give Andaz one more chance, not at Wall Street but at 5th Avenue. After that its back to starwood. Hyatt must realize that the hard asset is great. It is the soft asset that is extremely important at a high end hotel. Our experience at Andaz was very disappointing. I only hope that this is an aberration.

5+ star property but service....?? I am going to write a review contrary to what everyone else has written based on our experience at this hotel when we stayed there in the first half of August. Me and my brother were in NYC on a business trip and had booked a Large twin room. We reached the hotel in the afternoon and asked for a suite upgrade. The online rate was 340++ and the upgrade was another $100. We said what the hell and took the suite. When we got to the room we had expected something a lot more. The check in manager did not explain that this was going to be a studio suite, which is what it was. Single room with a sitting area and a bed a bit ahead on the left. As the room had just 1 bed we asked for an extra bed to be put in. Now when you do this keep in mind a good part of the living room will be blocked off with the bed. So I am not sure if the upgrade is worth it especially if you want 2 beds in the room. We checked in and wanted to check our email. The internet was worse than a dial up line. The connection kept dropping. We attributed it to the time of the day and left it at that. Next morning we had a meeting and then had a few hours before our next meeting so both of us got to the room to get some work done. Again same issue. The internet would either not work or was absolutely crawling. We called tech support and they reset the internet in our room but still the same problem; slower than a dial up line. So I called the front desk and asked for the manager as by now I was pretty irritated. Here we are paying $500 a night and we cant even get reliable internet!!. She said that it maybe an issue with the internet in our room and offered to change our room and so asked us to pack our bags and leave them ready and she would transfer them to the new room when it got ready. We packed all and left for our meetings. We get back at 930 PM, take our new room keys and go the the new suite on the 9th floor, room 915. This room was smaller than the earlier one. Maybe the dimensions are same but the way it was set up you at least 10-15% less space in this room that the earlier one (1225). So a tip, if you are going to get a suite dont get the ones ending in 15. My brother opened his office bag and realized that his ipad was missing!! How could this be? So I checked my bag; we both checked out suit case and no ipad. So we called the front desk and asked them to check if in case the ipad was left in the room (my brother was 99.99% sure that he put it in his bag). The manager told us that it was too late to call the other room (930 PM) and so he would check with the guest after 9 AM in the morning. This was fine but his tone and attitude was not right. The new room then had a litany of issues. They did not transfer the extra bed to this room. By the time we called at 930 PM there was no housekeeping staff at the hotel any more. The room has no bars of soap either on the wash basin or inside the shower. The living room area TV had no remote control. But the internet was working faster :). We had successfully jumped from the frying pan into the fire. So I called the manager again and asked him to give the email ID of the GM of the hotel so that I could email him about the ipad issue as well as the other things. He actually told me that he did not have his bosses email ID!!!! This was a joke. I told him that he must be kidding and that if he did not give me the GM's email ID this matter was then moving to Hyatt corporate. Suddenly he found the email and gave it to me!! Here is the thing. A guest who is paying Andaz rates does not have time to waste to send an email to the hotel GM. If he is asking for the email ID it is better to give it to him rather than come up with a lame excuse that he does not have it. I did email the GM about the issues and requested him to look into it. The next morning the manager in charge came to meet us and explained that he would be looking for the ipad and look at the other issues personally. We returned at around 630 PM that day and the manager in charge told us that unfortunately they did not find the ipad!! This was unbelievable. In the hotel's defense, the GM that evening informed us that the hotel would be taking off the value from our bill ($650). This was good as the hotel did own up the responsibility and made good the loss and saved the issue from snow balling. Besides the above there were lots more niggling issues at the hotel. I already informed earlier that a new room having no soap, no remote control etc. The breakfast quality at the hotel is both over priced and poor service. Or let me rephrase the service was extremely cold. The staff at the restaurant had a chip on their shoulder, why I don't know. When you pay $500 a night you are paying almost top dollar and there are a whole host of hotels that would have better service than Andaz. Maybe not in the wall st area but surely in Soho and of course mid town. I will give Andaz one more chance, not at Wall Street but at 5th Avenue. After that its back to starwood. Hyatt must realize that the hard asset is great. It is the soft asset that is extremely important at a high end hotel. Our experience at Andaz was very disappointing. I only hope that this is an aberration.

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Pleasantly surprised, after reading other reviews!

The title of my post sums up our experience...we read some scary reviews and were bracing ourselves for an unpleasant stay. We couldn't have been more surprised...the staff was exceptionally kind, they upgraded our room to a larger room (because some are VERY small), and they comped us one night of parking. I recommend using their parking facility which is $50 per day, but saves LOTS of headaches. They're one of the few options for leaving the lot multiple times all day without getting docked for it. Also, we brought earplugs so weren't even aware if there was noise during the night (some reviewers complained so we came prepared!). Overall, it was a very nice stay. Yes, Americans often complain about anything...sure the view wasn't spectacular, sure the building is somewhat old, but it was very clean, comfortable and the staff was fabulous.

Pleasantly surprised, after reading other reviews! The title of my post sums up our experience...we read some scary reviews and were bracing ourselves for an unpleasant stay. We couldn't have been more surprised...the staff was exceptionally kind, they upgraded our room to a larger room (because some are VERY small), and they comped us one night of parking. I recommend using their parking facility which is $50 per day, but saves LOTS of headaches. They're one of the few options for leaving the lot multiple times all day without getting docked for it. Also, we brought earplugs so weren't even aware if there was noise during the night (some reviewers complained so we came prepared!). Overall, it was a very nice stay. Yes, Americans often complain about anything...sure the view wasn't spectacular, sure the building is somewhat old, but it was very clean, comfortable and the staff was fabulous.

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Toshi's Living Room at the Flatiron Hotel is Rockin'!

An absolutely cool beyond cool scene with great food, great music and great spirits....Toshi, the friendly owner of the restaraunt, and his dog, welcome you to the hippest bar in the city with great live music. The hotel itself is modern and chic with a great location at 26th and Broadway. Reasonably priced rooms in the mid 200 dollar range are well worth it and you can walk to Greenwich village in 10 minutes or be at Times Square in 10 minutes.

Toshi's Living Room at the Flatiron Hotel is Rockin'! An absolutely cool beyond cool scene with great food, great music and great spirits....Toshi, the friendly owner of the restaraunt, and his dog, welcome you to the hippest bar in the city with great live music. The hotel itself is modern and chic with a great location at 26th and Broadway. Reasonably priced rooms in the mid 200 dollar range are well worth it and you can walk to Greenwich village in 10 minutes or be at Times Square in 10 minutes.

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D15ED54AEEFC71220FBA40B90EF465DD

Love the Staff!

I've stayed here two times this year for fun and I have nothing but good things to say. The first time I stayed they upgraded me to an amazing corner room on the west side with great views. The views were so nice that I might move to SF some day. The second time I stayed on the east side, but I prefer the west side. Both times the staff was very friendly and knowledgeable. The only thing irked me was the line at the front desk, but that happens at big hotels. If you need a bite to eat, go to Grubstake around the corner. They have this amazing home made salsa verde!

Love the Staff! I've stayed here two times this year for fun and I have nothing but good things to say. The first time I stayed they upgraded me to an amazing corner room on the west side with great views. The views were so nice that I might move to SF some day. The second time I stayed on the east side, but I prefer the west side. Both times the staff was very friendly and knowledgeable. The only thing irked me was the line at the front desk, but that happens at big hotels. If you need a bite to eat, go to Grubstake around the corner. They have this amazing home made salsa verde!

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One of the best places to stay if you are looking for 2 person suites

Although I frequently travel to Manhattan, this was the first time at the Kimberly. I was looking for an affordable suite option with 2 comfortable beds, while traveling with a family member. This is your place if you have similar demands. Very European feel; well-kept "prewar" building. Each suite is more like your own NY apartment than a cold/antiseptic hotel room. The deluxe 2 bedroom was very large and perfectly suited for people traveling together needing more space, and a kitchenette. Centrally located in Midtown (50th street) a block from Smith/Wolensky's and Third/Lexington Avenue. Enclosed rooftop solarium restaurant/bar had spectacular views of Chrysler Building and East River. Buffet breakfast could be slightly higher quality and more bountiful for the price, but all in all, I would not hesitate to stay there again for the price.

One of the best places to stay if you are looking for 2 person suites Although I frequently travel to Manhattan, this was the first time at the Kimberly. I was looking for an affordable suite option with 2 comfortable beds, while traveling with a family member. This is your place if you have similar demands. Very European feel; well-kept "prewar" building. Each suite is more like your own NY apartment than a cold/antiseptic hotel room. The deluxe 2 bedroom was very large and perfectly suited for people traveling together needing more space, and a kitchenette. Centrally located in Midtown (50th street) a block from Smith/Wolensky's and Third/Lexington Avenue. Enclosed rooftop solarium restaurant/bar had spectacular views of Chrysler Building and East River. Buffet breakfast could be slightly higher quality and more bountiful for the price, but all in all, I would not hesitate to stay there again for the price.

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Wonderful Staff & Location

The staff here was excellent & very accommodating. Even though we purchased through Hotwire, Hyatt staff let us check in early & even gave us a suite with a Space Needle view, awesome for my Grandson. We asked for a crib for my Grandaughter which was immediately delivered. After some time to settle in, we even received a call from the staff to make sure we were happy with our room & asked if there was anything else we needed...that was a first. The 24 hour shuttle service was great, even gave us some history of the city & info on some local happenings, always prompt & courteous. The suite itself was very nice & comfortable.Only downside was we had to ask for lotion at the front desk, it would be nice to have in the room. Location is awesome, especially with children, only 3 blocks from Seattle Space Needle Center, Museum's, etc. & 1 mile from Pike Market. If raining, the shuttle is available. The breakfast was very good, nice to have hot options. The apples in the lobby really thrilled my Grandson as well as the indoor pool. Would definitely stay again!!

Wonderful Staff & Location The staff here was excellent & very accommodating. Even though we purchased through Hotwire, Hyatt staff let us check in early & even gave us a suite with a Space Needle view, awesome for my Grandson. We asked for a crib for my Grandaughter which was immediately delivered. After some time to settle in, we even received a call from the staff to make sure we were happy with our room & asked if there was anything else we needed...that was a first. The 24 hour shuttle service was great, even gave us some history of the city & info on some local happenings, always prompt & courteous. The suite itself was very nice & comfortable.Only downside was we had to ask for lotion at the front desk, it would be nice to have in the room. Location is awesome, especially with children, only 3 blocks from Seattle Space Needle Center, Museum's, etc. & 1 mile from Pike Market. If raining, the shuttle is available. The breakfast was very good, nice to have hot options. The apples in the lobby really thrilled my Grandson as well as the indoor pool. Would definitely stay again!!

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Excellent Place!

We came to Seattle for a cruise and we ended up getting into a situation where we had to cancel. The staff here is very helpful. The men at the front desk and the security guard were very kind to us. They're very helpful and they make you feel very welcome to be here. The rooms are very clean and it is in the BEST location. Holiday Inn Seattle is very beautiful and the rooms are quite spacious. We will definitely return here and I would recommend everyone to stay here. We thank you for the hospitality you have shown us this week. Thank you so much! Amy & Matthew (Room 212)

Excellent Place! We came to Seattle for a cruise and we ended up getting into a situation where we had to cancel. The staff here is very helpful. The men at the front desk and the security guard were very kind to us. They're very helpful and they make you feel very welcome to be here. The rooms are very clean and it is in the BEST location. Holiday Inn Seattle is very beautiful and the rooms are quite spacious. We will definitely return here and I would recommend everyone to stay here. We thank you for the hospitality you have shown us this week. Thank you so much! Amy & Matthew (Room 212)

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Great Staff & Great Place

Thanks to all the staff for your professional, yet friendly and helpful service. Great place, good breakfast with variety, and location and excellent shuttle services (Pablo is exceptional). Have stayed here several times and will return.

Great Staff & Great Place Thanks to all the staff for your professional, yet friendly and helpful service. Great place, good breakfast with variety, and location and excellent shuttle services (Pablo is exceptional). Have stayed here several times and will return.

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8226FD777F1496BB7B038070280E1A82

Our stay ROCKED from begining to end

Had a brief overnight stay, but thoroughly enjoyed it. Staff were knowledgable and friendly, music and memorabilia were awesome, and decor was fun! Hard Rock Suite was gorgeous and definitely made you feel like royalty. Our experience ROCKED from beginning to end. Looking forward to returning!

Our stay ROCKED from begining to end Had a brief overnight stay, but thoroughly enjoyed it. Staff were knowledgable and friendly, music and memorabilia were awesome, and decor was fun! Hard Rock Suite was gorgeous and definitely made you feel like royalty. Our experience ROCKED from beginning to end. Looking forward to returning!

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AF6FC6009063C4D06D06B2107E71A1CA

Gorgeous view

Easy bus ride (32, 36) to the National Mall. The free parking was a nice plus. The neighborhood is very nice, lots of shops down Wisconsin Ave, and very walkable. There was nothing to complain about with this hotel. It was very reasonably priced, friendly staff, a spotless room, wonderful memory foam bed, and far enough from the main attractions to be quiet, but close enough for an easy visit. We expected a fairly basic hotel and happened to get a room with a spectacular view of the skyline. Everything exceeded our expectations.

Gorgeous view Easy bus ride (32, 36) to the National Mall. The free parking was a nice plus. The neighborhood is very nice, lots of shops down Wisconsin Ave, and very walkable. There was nothing to complain about with this hotel. It was very reasonably priced, friendly staff, a spotless room, wonderful memory foam bed, and far enough from the main attractions to be quiet, but close enough for an easy visit. We expected a fairly basic hotel and happened to get a room with a spectacular view of the skyline. Everything exceeded our expectations.

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AA47C79E027AD1914C92BC1498BDD48D

One of my favorite Marriott properties

The JW in Chicago is hands down one of my favorite stops when staying in Chicago. I like the touches that the hotel offers over and above the typical Marriott experience. A great business hotel! The rooms are well-appointed, although not exceedingly large. Comfortable and easy to maneuver is the rule of the room. The meeting spaces are nicely done, and technologically able. The Executive Lounge is the highlight here, as it is probably the top scoring area for Elite members at any Marriott -- beating even the Hilton New York. The food is outstanding. Not too heavy, and well thought out. Elegant space, but comfortable. There's an interesting parallel here around F&B, though. After 10 or so meals on property, I have found the F&B service at the on-property restaurants to be pretty par for the course. This could use some work, honestly. The gym is pretty well laid out, but the pool is extremely small. I like to work out there, but don't plan on getting a hardcore workout. Also, no laps in the pool. it might be 15m at most. Finally, the event experience is expensive here. We staged an event for approximately 500 and it ran into the six figures. Bring your checkbook here, but I believe it's worth it.

One of my favorite Marriott properties The JW in Chicago is hands down one of my favorite stops when staying in Chicago. I like the touches that the hotel offers over and above the typical Marriott experience. A great business hotel! The rooms are well-appointed, although not exceedingly large. Comfortable and easy to maneuver is the rule of the room. The meeting spaces are nicely done, and technologically able. The Executive Lounge is the highlight here, as it is probably the top scoring area for Elite members at any Marriott -- beating even the Hilton New York. The food is outstanding. Not too heavy, and well thought out. Elegant space, but comfortable. There's an interesting parallel here around F&B, though. After 10 or so meals on property, I have found the F&B service at the on-property restaurants to be pretty par for the course. This could use some work, honestly. The gym is pretty well laid out, but the pool is extremely small. I like to work out there, but don't plan on getting a hardcore workout. Also, no laps in the pool. it might be 15m at most. Finally, the event experience is expensive here. We staged an event for approximately 500 and it ran into the six figures. Bring your checkbook here, but I believe it's worth it.

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AF8A6B0D296B233654A72B55AC11C067

Great for business travelers

This hotel is really ideal for my business travels: great location, plenty of restaurants & shopping nearby, conveniently located to the office I visit when here. The hotel staff is warm & friendly, especially in the concierge lounge. Rosie is so attentive & greets everyone with a big smile! I highly recommend it!

Great for business travelers This hotel is really ideal for my business travels: great location, plenty of restaurants & shopping nearby, conveniently located to the office I visit when here. The hotel staff is warm & friendly, especially in the concierge lounge. Rosie is so attentive & greets everyone with a big smile! I highly recommend it!

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C9769AD34E7BB3DEB6EEC41A1D810016

Great rate with a pet

We stayed here one night for $99. Our room was huge and really clean. This was a big relief since we brought our dog and most hotels seem to give families with pets the grossest rooms. The staff at the front desk were really nice, giving water and cookies upon check in and check out. Beautiful grounds. We are not Hilton Honors members, so no free wi-fi for us. Parking was kind of horrific, we had to park far away from our room and cart in our bags, the dog's stuff and our infant's gear, including a travel crib. The hotel is not really near San Diego. We were on our way out of town so it didn't matter. But we did stay at a hotel in Hotel Circle another night and the place was a dump. So if a really nice room at a decent rate means driving 30 mins to reach San Diego attractions that's okay with me. We would stay here again.

Great rate with a pet We stayed here one night for $99. Our room was huge and really clean. This was a big relief since we brought our dog and most hotels seem to give families with pets the grossest rooms. The staff at the front desk were really nice, giving water and cookies upon check in and check out. Beautiful grounds. We are not Hilton Honors members, so no free wi-fi for us. Parking was kind of horrific, we had to park far away from our room and cart in our bags, the dog's stuff and our infant's gear, including a travel crib. The hotel is not really near San Diego. We were on our way out of town so it didn't matter. But we did stay at a hotel in Hotel Circle another night and the place was a dump. So if a really nice room at a decent rate means driving 30 mins to reach San Diego attractions that's okay with me. We would stay here again.

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84D1E2A614BEB7D9F6D4F90A1E5CAB7A

FABULOUS STAY

Have stayed there several times this year.....my husband and I returned on 8/10/12 to start the weekend of celebrating his birthday, which was on 8/12! From the minute we walked in, can't rave enough. Valerie checked us in....the manager (Erica) surprised my husband with some wonderful goodies in our room.....and they wished him a Happy Birthday, which he was really surprised. Lots of restaurants in the vicinity of the hotel (our favorite is The Taste of Texas).... Our room was bright and spacious....lots of light and great water pressure...and tons of hot water. Next morning when we came down for breakfast, more friendly smiling faces at the front desk (Angelica and Rita). Breakfast was fabulous....excellent coffee. Can't wait to return!!

FABULOUS STAY Have stayed there several times this year.....my husband and I returned on 8/10/12 to start the weekend of celebrating his birthday, which was on 8/12! From the minute we walked in, can't rave enough. Valerie checked us in....the manager (Erica) surprised my husband with some wonderful goodies in our room.....and they wished him a Happy Birthday, which he was really surprised. Lots of restaurants in the vicinity of the hotel (our favorite is The Taste of Texas).... Our room was bright and spacious....lots of light and great water pressure...and tons of hot water. Next morning when we came down for breakfast, more friendly smiling faces at the front desk (Angelica and Rita). Breakfast was fabulous....excellent coffee. Can't wait to return!!

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C38021BE02C06E224ECD77966B1AFF1E

Fantastic Location, Great Staff, Nice Room

We thoroughly enjoyed our stay at Alexander Inn. The check-in was easy and fast. We parked our car right across the street while we chcked in and then took our car to their discounted garage down the street - 3 blocks. We had a corner room - 201 that was ready for us at 10:30 in the morning. Yea! We unpacked our bags and headed out to lunch at the Reading Terminal which they recommended. The staff was great the 2 days we were there. They gave us maps and directions and great suggestions for places to eat. The breakfasts in the morning were very adequate. Our room was large with 2 casual chairs so the 3 of us had plenty of room. Bathrooms are a little small but very functional and very up-to-date for an older building. I can't say enough for the ambiance - the hotel makes you feel like a real part of the historic section of Philly - so glad we stayed there and not in a modern giant hotel. I felt so safe in that part of the city. Everyone was very friendly - lots of people on bikes. My grandson and I walked everywhere - it is only 8 blocks to Independence Hall. We loved the city of "Brotherly Love" and definitely one reason is the Alexander Inn. It is also very affordable - nice!!

Fantastic Location, Great Staff, Nice Room We thoroughly enjoyed our stay at Alexander Inn. The check-in was easy and fast. We parked our car right across the street while we chcked in and then took our car to their discounted garage down the street - 3 blocks. We had a corner room - 201 that was ready for us at 10:30 in the morning. Yea! We unpacked our bags and headed out to lunch at the Reading Terminal which they recommended. The staff was great the 2 days we were there. They gave us maps and directions and great suggestions for places to eat. The breakfasts in the morning were very adequate. Our room was large with 2 casual chairs so the 3 of us had plenty of room. Bathrooms are a little small but very functional and very up-to-date for an older building. I can't say enough for the ambiance - the hotel makes you feel like a real part of the historic section of Philly - so glad we stayed there and not in a modern giant hotel. I felt so safe in that part of the city. Everyone was very friendly - lots of people on bikes. My grandson and I walked everywhere - it is only 8 blocks to Independence Hall. We loved the city of "Brotherly Love" and definitely one reason is the Alexander Inn. It is also very affordable - nice!!

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Comfortable stay

I stayed at this Hyatt Regency for a business trip. When booking with the Hyatt, I've never gone wrong and same applies to this location. Clean rooms, comfortable beds and friendly staff. There was a nice bar on the second floor and a convenient coffee shop on the main floor. There were always taxis ready for guests at the front of the hotel, which was very helpful. The room wasn't the biggest, but unless you have a need for extra room it shouldn't be a problem.

Comfortable stay I stayed at this Hyatt Regency for a business trip. When booking with the Hyatt, I've never gone wrong and same applies to this location. Clean rooms, comfortable beds and friendly staff. There was a nice bar on the second floor and a convenient coffee shop on the main floor. There were always taxis ready for guests at the front of the hotel, which was very helpful. The room wasn't the biggest, but unless you have a need for extra room it shouldn't be a problem.

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Handlery Union Square

The Handlery Union Square is in the heart of San Francisco and in a great location just off of Union Square as the name suggests. Reservations are easy via the website or phone. When making reservations you are offered Historic Rooms located in the older part of the hotel or Premier located in the newer section. I always reserve Premier rooms, while a little pricier, they are roomier and with nice amenities. Request an inside room though as the rooms on the outside boarder O’Farrell Street and are noisier. Hotel staff members are accommodating and responsive to requests. Rooms are clean, well kept, well furnished, and tastefully decorated. The Daily Grill restaurant/bar is located adjacent to the hotel and offers fine American style food at reasonable prices. Reservations are suggested as it is a popular restaurant. I have been staying at the Handlery while attending a weeklong scientific society meeting in San Francisco every December since the late 1990s. My first stay was assigned as a staff member for the society and I have continued staying here after leaving the society and into retirement. My wife and I enjoy our visits to the Handlery and often invite friends back for social visits at poolside. We look forward to returning again next December.

Handlery Union Square The Handlery Union Square is in the heart of San Francisco and in a great location just off of Union Square as the name suggests. Reservations are easy via the website or phone. When making reservations you are offered Historic Rooms located in the older part of the hotel or Premier located in the newer section. I always reserve Premier rooms, while a little pricier, they are roomier and with nice amenities. Request an inside room though as the rooms on the outside boarder O’Farrell Street and are noisier. Hotel staff members are accommodating and responsive to requests. Rooms are clean, well kept, well furnished, and tastefully decorated. The Daily Grill restaurant/bar is located adjacent to the hotel and offers fine American style food at reasonable prices. Reservations are suggested as it is a popular restaurant. I have been staying at the Handlery while attending a weeklong scientific society meeting in San Francisco every December since the late 1990s. My first stay was assigned as a staff member for the society and I have continued staying here after leaving the society and into retirement. My wife and I enjoy our visits to the Handlery and often invite friends back for social visits at poolside. We look forward to returning again next December.

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Elicia - Conceirge/Front Desk

Elicia - when I checked into the hotel the room I requested was not available so she personally walked me to two different rooms to make sure I received the room that I was going to be happy with. Also while she helped with restaurant suggestions she was very helpful. I then mentioned I was renting a motorcycle while in Austin. She immediately gave me ideas on where to ride in the area. She went above and beyond with her customer service and willingness to help me. I walked away from her desk with many wonderful ideas and also felt she truly enjoyed her job and she made me feel very special as a guest. Taking the time with me, as she did, was incrediably appreciated.

Elicia - Conceirge/Front Desk Elicia - when I checked into the hotel the room I requested was not available so she personally walked me to two different rooms to make sure I received the room that I was going to be happy with. Also while she helped with restaurant suggestions she was very helpful. I then mentioned I was renting a motorcycle while in Austin. She immediately gave me ideas on where to ride in the area. She went above and beyond with her customer service and willingness to help me. I walked away from her desk with many wonderful ideas and also felt she truly enjoyed her job and she made me feel very special as a guest. Taking the time with me, as she did, was incrediably appreciated.

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3051F2CA4C9119D6B79B64471DB73B07

Excellent hotel

My wife and I stayed in the Empire for four nights in May and were really pleased with our choice of hotel. I was a bit worried after reading many reviews that complained about small rooms. Due to this I upgraded our room at the time of booking to a deluxe king room which did not really cost that much more. The room size was absolutely fine, plenty big enough for us and our clothes, suitcases etc. The bathroom was very clean and the shower was great and the big bed was very comfy. We really liked the roof bar, it was very hot when we were there and sitting on the roof with a cold beer was fantastic. I can also recommend Ed's Chowder house and PJ Clarkes restaurant. I would recommend this hotel, although you may want to follow suit and upgrade your room.

Excellent hotel My wife and I stayed in the Empire for four nights in May and were really pleased with our choice of hotel. I was a bit worried after reading many reviews that complained about small rooms. Due to this I upgraded our room at the time of booking to a deluxe king room which did not really cost that much more. The room size was absolutely fine, plenty big enough for us and our clothes, suitcases etc. The bathroom was very clean and the shower was great and the big bed was very comfy. We really liked the roof bar, it was very hot when we were there and sitting on the roof with a cold beer was fantastic. I can also recommend Ed's Chowder house and PJ Clarkes restaurant. I would recommend this hotel, although you may want to follow suit and upgrade your room.

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3F99117B62245B534924993D8B90AC10

Wow, it's Perfect in Every Way!

It's really terrible when you can't find anything wrong at all with a Hotel. LOL So comfortable that you will not mind the parking fee which is a little high but excellent service. It is located in an amazing part Of Houston, TX (Theatre District). So many things to say and do just in a 3 mile radius. Which they do offer a Shuttle, but you will want to walk (if you can) because their is so much to see and do! I was very surprised that the room didn't make me miss my bed at home. It is a renovated Bank, which the Vault is directly behind the desk where you check in. The standard room is awesomely large and beyond what you would expect for the cheapest room they offer! I really want to see the other room's (Deluxe), and the security is the best I have seen Yet! You will not be dissapointed with this Hotel because it is a Vision in Itself!

Wow, it's Perfect in Every Way! It's really terrible when you can't find anything wrong at all with a Hotel. LOL So comfortable that you will not mind the parking fee which is a little high but excellent service. It is located in an amazing part Of Houston, TX (Theatre District). So many things to say and do just in a 3 mile radius. Which they do offer a Shuttle, but you will want to walk (if you can) because their is so much to see and do! I was very surprised that the room didn't make me miss my bed at home. It is a renovated Bank, which the Vault is directly behind the desk where you check in. The standard room is awesomely large and beyond what you would expect for the cheapest room they offer! I really want to see the other room's (Deluxe), and the security is the best I have seen Yet! You will not be dissapointed with this Hotel because it is a Vision in Itself!

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5912913525D142E68A04A61A22AE894A

Great location

Great location with easy walking to most attrations as well as sub way and busses. Comfortable room (suite) but very dark (6th floor). Wonderful bed and great bathroom. Very booring breakfast. The same things every day and not too many choices but certainly plenty to fill you up (if you eat enough bagels and english muffins).

Great location Great location with easy walking to most attrations as well as sub way and busses. Comfortable room (suite) but very dark (6th floor). Wonderful bed and great bathroom. Very booring breakfast. The same things every day and not too many choices but certainly plenty to fill you up (if you eat enough bagels and english muffins).

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E376E57102D7B9114368BC4C0C676FC4

Nice Hotel, for flying out of Denver or for a quick stay.

The Hilton Homewood Suites near the Denver Airport is a very nice hotel located near an array of other hotels, such as Hampton, which is next door. For the price, considering that dinner and breakfast is included, it is a nice choice for the area. I found the price comparible to the Hampton next door. The area is quiet and set back from the interstate with little traffic The standard suite offers the a two room layout, one bedroom and living area with a fully supplied kitchen area including full size refrigerator and microwave as well as plates and necessary kitchen utensils. The room was clean and daily service was good. We had a room on the second floor, even though a top floor was requested, so we were aware of the people above us, who had really big feet and seemed to walk around alot. The staff is very friendly and great you repeatedly as you pass through the hotel. They offer a rotating breakfast and dinner option included with the room, with dinner only offered Monday thru Thursday evenings. We had dinner Thursday evening and it was very nice. The inside dining area is large and outside seating is available. There are several options for restaurants in the area if you elect not to eat at the hotel or you stay over the weekend. Access to the main interstate is close. The hotel is approximately 15 minutes from the airport/car return. There is nothing to do close to the hotel other than a handfull of restaraunts. Shopping or attractions are a minimum of a 30 minute drive to get to either to downtown Denver or south/north to a local outlet mall along the interstate.

Nice Hotel, for flying out of Denver or for a quick stay. The Hilton Homewood Suites near the Denver Airport is a very nice hotel located near an array of other hotels, such as Hampton, which is next door. For the price, considering that dinner and breakfast is included, it is a nice choice for the area. I found the price comparible to the Hampton next door. The area is quiet and set back from the interstate with little traffic The standard suite offers the a two room layout, one bedroom and living area with a fully supplied kitchen area including full size refrigerator and microwave as well as plates and necessary kitchen utensils. The room was clean and daily service was good. We had a room on the second floor, even though a top floor was requested, so we were aware of the people above us, who had really big feet and seemed to walk around alot. The staff is very friendly and great you repeatedly as you pass through the hotel. They offer a rotating breakfast and dinner option included with the room, with dinner only offered Monday thru Thursday evenings. We had dinner Thursday evening and it was very nice. The inside dining area is large and outside seating is available. There are several options for restaurants in the area if you elect not to eat at the hotel or you stay over the weekend. Access to the main interstate is close. The hotel is approximately 15 minutes from the airport/car return. There is nothing to do close to the hotel other than a handfull of restaraunts. Shopping or attractions are a minimum of a 30 minute drive to get to either to downtown Denver or south/north to a local outlet mall along the interstate.

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0E49AD9EFF2B313DC2D278E2894C4B9C

Absolutely Breathtaking!

This was our first experience at the new Hyatt, and what a treasure! Our room was upgraded and the views were amazing! The layout of the room was fabulous, the bed was one of the most comfortable ever with luxurious bedding and pillows, the bathroom had an amazing shower and the room was spotless. The staff was very helpful, the valet was attentive and the second floor lounge was a delicious treat to start the day or finish the night. This property is a gem located in a great area of Manhattan that is perfect for a romantic weekend.

Absolutely Breathtaking! This was our first experience at the new Hyatt, and what a treasure! Our room was upgraded and the views were amazing! The layout of the room was fabulous, the bed was one of the most comfortable ever with luxurious bedding and pillows, the bathroom had an amazing shower and the room was spotless. The staff was very helpful, the valet was attentive and the second floor lounge was a delicious treat to start the day or finish the night. This property is a gem located in a great area of Manhattan that is perfect for a romantic weekend.

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67A0B67FC0E4D18DFD8040D995DC7354

Avoid if you need a class venue for friends/business

I am CEO of downtown media company and hold business and social events all over the country---UNFORTUNATELY this hotel turned out to be a "Franchise" Hilton not a corporate hotel and they lack the accountability, quality and quantity of staff to serve a classy clientel. We held black tie wedding at a loca museum for our daughter and had over 100 people staying at this Hilton. This hotel was ill-equipped to deal with even crowd of frat boys heading to a Phillies game much less our many family and friends from out of town and out of country. Embarrassing, frustrating and deceitful. Check-in was disorganized; bridal party couldn't get into their rooms to change at 2:30, transportation "got lost" to and from the events. Staff couldn't answer questions. Hotel was packed but their was one bell man and one valet. Bar closed early with 75 of us, including the bride and groom--trying to order after the wedding (night manager lied to me citing "state law"--following day found out it was the "Franchisee" hotel policy not state law. I do business with Hilton routinely--including 700 rooms in February for an event at the Hilton on S Michigan Ave in Chicago. Hilton is a predictably good chain--the Hilton Philadelphia City Avenue howver is a franchisee-owned hotel that cuts corners and is a second-rate experience at best.

Avoid if you need a class venue for friends/business I am CEO of downtown media company and hold business and social events all over the country---UNFORTUNATELY this hotel turned out to be a "Franchise" Hilton not a corporate hotel and they lack the accountability, quality and quantity of staff to serve a classy clientel. We held black tie wedding at a loca museum for our daughter and had over 100 people staying at this Hilton. This hotel was ill-equipped to deal with even crowd of frat boys heading to a Phillies game much less our many family and friends from out of town and out of country. Embarrassing, frustrating and deceitful. Check-in was disorganized; bridal party couldn't get into their rooms to change at 2:30, transportation "got lost" to and from the events. Staff couldn't answer questions. Hotel was packed but their was one bell man and one valet. Bar closed early with 75 of us, including the bride and groom--trying to order after the wedding (night manager lied to me citing "state law"--following day found out it was the "Franchisee" hotel policy not state law. I do business with Hilton routinely--including 700 rooms in February for an event at the Hilton on S Michigan Ave in Chicago. Hilton is a predictably good chain--the Hilton Philadelphia City Avenue howver is a franchisee-owned hotel that cuts corners and is a second-rate experience at best.

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64B19CEF69C754D09173A7AFF39BF2EE

Paying for location

Great location right on the Riverwalk. We were on the 5th floor overlooking the Riverwalk, but really couldn't see it due to the windows were located really high up. Still, nice to have a least somewhat of a view. The hotel itself is older, and the rooms aren't exactly cute. But the bed is comfy and the room serves it's purpose. I did take off a whole point tho due to the faulty showerhead and the horrible old square hairdryer. Bring your own hair dryer if you plan on staying there more than one-night! One great feature of the hotel is the 5:30pm Kickbacks they offer, which includes hot appetizers and 3 free alcoholic drinks. Stick with wine or beer though, because they don't make a good mixed drink. But, it's free so what do you expect. Also they offer a decent enough hot breakfast in the morning. Also parking seems kind of expensive at $14 a night, but it's better than parking on the street downtown. Overall, it was a good stay, but if I were staying more than a couple of nights I would probably look for something more modern.

Paying for location Great location right on the Riverwalk. We were on the 5th floor overlooking the Riverwalk, but really couldn't see it due to the windows were located really high up. Still, nice to have a least somewhat of a view. The hotel itself is older, and the rooms aren't exactly cute. But the bed is comfy and the room serves it's purpose. I did take off a whole point tho due to the faulty showerhead and the horrible old square hairdryer. Bring your own hair dryer if you plan on staying there more than one-night! One great feature of the hotel is the 5:30pm Kickbacks they offer, which includes hot appetizers and 3 free alcoholic drinks. Stick with wine or beer though, because they don't make a good mixed drink. But, it's free so what do you expect. Also they offer a decent enough hot breakfast in the morning. Also parking seems kind of expensive at $14 a night, but it's better than parking on the street downtown. Overall, it was a good stay, but if I were staying more than a couple of nights I would probably look for something more modern.

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B223B8E828EDD032727F259870A18795

Met our Marriott expectations

This Courtyard was super. From check-in to check-out, it was a great place to stay. We were only there one night traveling through FL. The rooms are spacious with well-planned use of space. The amenities are all there, from soft sheets and fluffy pillows to in-room services. They offer a very nice breakfast buffet with wait staff making omelets and waffles, plus the usual eggs and breakfast meats, etc. They charge $9 for the buffet, but it may be included, depending on the price point of the room you book. We booked our room on the internet, and breakfast was not included. This is one of the nicest, most pleasant Courtyards we have stayed at.

Met our Marriott expectations This Courtyard was super. From check-in to check-out, it was a great place to stay. We were only there one night traveling through FL. The rooms are spacious with well-planned use of space. The amenities are all there, from soft sheets and fluffy pillows to in-room services. They offer a very nice breakfast buffet with wait staff making omelets and waffles, plus the usual eggs and breakfast meats, etc. They charge $9 for the buffet, but it may be included, depending on the price point of the room you book. We booked our room on the internet, and breakfast was not included. This is one of the nicest, most pleasant Courtyards we have stayed at.

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8125CBA0286AF3D10E8F4DF40C349150

very good option

we stayed at On the Ave several times and every time we had a comfortable room and perfect service. The environment is cool and the location is very well connected, using the subway. Very easy to enjoy a tipical breakfast in some cafè, just around the corner.

very good option we stayed at On the Ave several times and every time we had a comfortable room and perfect service. The environment is cool and the location is very well connected, using the subway. Very easy to enjoy a tipical breakfast in some cafè, just around the corner.

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F0957004EE3052C72AF82EA8BFACA285

great choice!!

Excellent location, good breakfast. Nice room..It's not expensive. I'll go back.A tip :ask for the highest floors because of the street noise. Only one drawback: in the back rooms only one elevator...

great choice!! Excellent location, good breakfast. Nice room..It's not expensive. I'll go back.A tip :ask for the highest floors because of the street noise. Only one drawback: in the back rooms only one elevator...

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52E791A47DEBC7CEAC778D9808D69115

More non plus than real value for money

My wife and I visited the hotel for a couple of nights stay prior to a cruise at the end of august 2012. It is located about a fifteen minutes walk from pier 39 and Fishermans' Wharf via the gauntlet of shops trying to drag you inside. Upon arrival our cases were dealt with efficiently and immediately the touting started for a $10 wine tasting. (A little tip for you. Having found out we have just flown in from the Uk, a ten hour flight, a wine tasting is at the bottom of our list) This will not be the last time somebody will try to part you with your money as the local shop keepers will demonstrate. Inside the hotel we were dealt with by a very smiley white toothed but ultimately not very genuine and ingratiating reception staff. We found our room with our cases not long behind. The room was a fair size but not large although the bed was, and comfortable to boot. The bathroom was well equipped and a good size. One evening we came back about 9:30pm ish having eaten and found that the town had shut up shop. We were hoping for a drink at the bar to find that it had closed also. A Bit odd for a hotel bar, still saved us some money. All things considered the hotel was not value for money and didn't really have any character about it. It ticks all the box's for service and so on but was somehow missing the human touch and did not come across as being genuine.

More non plus than real value for money My wife and I visited the hotel for a couple of nights stay prior to a cruise at the end of august 2012. It is located about a fifteen minutes walk from pier 39 and Fishermans' Wharf via the gauntlet of shops trying to drag you inside. Upon arrival our cases were dealt with efficiently and immediately the touting started for a $10 wine tasting. (A little tip for you. Having found out we have just flown in from the Uk, a ten hour flight, a wine tasting is at the bottom of our list) This will not be the last time somebody will try to part you with your money as the local shop keepers will demonstrate. Inside the hotel we were dealt with by a very smiley white toothed but ultimately not very genuine and ingratiating reception staff. We found our room with our cases not long behind. The room was a fair size but not large although the bed was, and comfortable to boot. The bathroom was well equipped and a good size. One evening we came back about 9:30pm ish having eaten and found that the town had shut up shop. We were hoping for a drink at the bar to find that it had closed also. A Bit odd for a hotel bar, still saved us some money. All things considered the hotel was not value for money and didn't really have any character about it. It ticks all the box's for service and so on but was somehow missing the human touch and did not come across as being genuine.

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0BDC6EF1E29357134574A0621C4E1F3F

Great hotel - will stay there again!

We weren't sure where to stay in San Francisco and we are very glad we chose this hotel, I would definitely recommend the Best Western Tuscan at Fisherman's Wharf. I was worried about getting a place in a nice area because when we were looking we had read reviews on other hotels in which people walked out and bums were sitting outside the hotel. We didn't see anything like that here, it was in a very nice area and we always felt safe. The rooms were clean and quiet. The beds were comfortable and the coffee maker in the room was great. The hotel staff was excellent and very knowledgeable about the area and things to do. We were even surprised with a bottle of wine when they found out it was our anniversary. If we go back to San Francisco I would definitely stay here again and I am recommending it to all my friends!

Great hotel - will stay there again! We weren't sure where to stay in San Francisco and we are very glad we chose this hotel, I would definitely recommend the Best Western Tuscan at Fisherman's Wharf. I was worried about getting a place in a nice area because when we were looking we had read reviews on other hotels in which people walked out and bums were sitting outside the hotel. We didn't see anything like that here, it was in a very nice area and we always felt safe. The rooms were clean and quiet. The beds were comfortable and the coffee maker in the room was great. The hotel staff was excellent and very knowledgeable about the area and things to do. We were even surprised with a bottle of wine when they found out it was our anniversary. If we go back to San Francisco I would definitely stay here again and I am recommending it to all my friends!

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3C5A1CCD232B7F676943C7BE8C7430B4

Sacraficed comfort for glam

Our 4 night stay turned into a one night stay after we realized this was not a hotel for us. It's very space-aged looking and modern upon arrival. There's a big robotic arm that takes your luggage which I guess is cool but alerted me that maybe priorities were out of line here. We opened the door to our 'cabin' and were shocked. It was tiny. And I mean tiny for NYC. The small bed folded up in the wall (our motorized bed was broken so it wouldn't go back) with a very small bathroom attached with no door just a glass slide. There was a 'desk' where I'd hoped to get work done but it had to hold our luggage since there was no other room. And the bed. If you can even call it that. The reason we left after one night. Neither my husband or I could walk the next day. We're both tall - maybe the bed is better for one small person, but it was awful for us. Especially for the price we had paid. I woke up the next morning so unhappy. The staff was kind and allowed me to cancel my reservation for the next 3 nights and we went down the street to a less expensive but much more comfortable hotel and were quite happy. If you're into hip and space-aged maybe this is for you. If you want room to walk, a door to close on the bathroom, and a bed to actually rest comfortably in I wouldn't recommend it.

Sacraficed comfort for glam Our 4 night stay turned into a one night stay after we realized this was not a hotel for us. It's very space-aged looking and modern upon arrival. There's a big robotic arm that takes your luggage which I guess is cool but alerted me that maybe priorities were out of line here. We opened the door to our 'cabin' and were shocked. It was tiny. And I mean tiny for NYC. The small bed folded up in the wall (our motorized bed was broken so it wouldn't go back) with a very small bathroom attached with no door just a glass slide. There was a 'desk' where I'd hoped to get work done but it had to hold our luggage since there was no other room. And the bed. If you can even call it that. The reason we left after one night. Neither my husband or I could walk the next day. We're both tall - maybe the bed is better for one small person, but it was awful for us. Especially for the price we had paid. I woke up the next morning so unhappy. The staff was kind and allowed me to cancel my reservation for the next 3 nights and we went down the street to a less expensive but much more comfortable hotel and were quite happy. If you're into hip and space-aged maybe this is for you. If you want room to walk, a door to close on the bathroom, and a bed to actually rest comfortably in I wouldn't recommend it.

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