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Classify the input using one of these labels: neutral, positive, and negative.
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@united pls follow for DM
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neutral
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@united ah, that would explain why crew didn't seem particularly distressed when we pointed it out. It was a little startling at first.
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neutral
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?united: @4geiger It looks like form the photo that something burst out of your luggage. Is this correct? ^JH?? always blame the customer
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negative
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@united no way one person is working entire security checkpoint in EWR ????
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negative
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@united you guys are horrible! First we get stuck in the snow for a hr in ewr now sitting in cmh saying it could be 30min for a gate
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united the hotel you sent us to wouldnt take the voucher. Our flight was delayed, then Cancelled Flightled, then delayed again. 32 hours and counting
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united last week we also had maintenance issues and a flat tire. Another flight last week was Cancelled Flighted. Your track record is the WORST!
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united any chance you could help rebook?? My flight Cancelled Flightled
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negative
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@united you really need a better system for handling Cancelled Flightled flights http://t.co/3uBCoAsyws
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negative
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@united same day flights
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neutral
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@united Nicole at Quito airport took great care of us this week. Handled lost baggage, seat changes. Very professional/nice. Pat her back.
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united apparently sleeping in B terminal wasn't the worst situation. Someone told other UA passengers they had to sleep at baggage claim.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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Very quick! TY. @united: @auciello I am sorry to hear this. Can you please follow and DM me the details of what transpired? ^JH
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@United why can't you have an English/Spanish rep call me so we can locate my bag and resolve this issue?
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united just did! Thank you!
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united, fuck you and your closed premier access lines at ORD. Probably gonna miss my flight...Start treating your customers better.
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negative
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@united I am - thank you!
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united sister & BIL stuck in Detroit desperately need to be in Florida flying w/ @USAirways is there anything you can do?
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neutral
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@united I just sent to you.
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united A day Late Flightr, one delayed & one Cancelled Flightled flight, I'm at a gate with no seat assign. Lots of standby ppl also waiting.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united wifi wasn't working onboard.Alerted attendant re socket.You sent me to a hotel for 24 hours with 7$ Vouchers??no wifi at hotel
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Thank you but the person in Houston could only get me a flight routing through Newark, NJ and I'm going to SFO
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united you a bish
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united it can't be delivered. It has to be held there for me to cross the border to pick up. Please don't try to deliver.
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united My bag reference ID number is IND43728M. Thanks for looking at it.
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united @suntoshi I still like you united airlines
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united still missing my luggage, was promised someone would call, no call so far, flight from Shanghai to DC with connecting flight in ORD
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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Sorry, @united. I accidentally popuLate Flightd with you instead of @USAirways. Can't wait 'til "U" are the only "U" in the sky. #NewAmericanStinks
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united you told me you changed my flight and im in the ottawa airport and AC cant find my reservation! Whats wrong with you
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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.@united I wouldn't describe feces sprinkled in your bathroom as an inconvenience. To help, you might find my baggage you lost & return it.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united and the fact that we were treated disrespectfully and lied to by members of your airline that claims to strive for the best
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united nice. I wonder how you pick who to respond to? Maybe only happy customers are easier. I wonder how many of those you have left.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united averaging 200 minute wait times tonight or what? I've gotten no help from you tonight.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united what's with the layover in Canada from the UA125? Is that scheduled?
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united - you sure missed the mark on tonight's redeye from LAX to Chicago. What a mess! You can do better!
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united we just left @flySFO (delayed). http://t.co/XzBAjMiekx
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Just sent a DM. Thank you for the acknowledgment.
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united I'm a first time solo female traveller and it's pretty scary being in a foreign place not knowing where your belongings are...
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united somehow I knew that you'd wait until I was airborne to respond. #hacks #jokers #neveragain.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united has been showing the same tone deaf video for all these years about how "wifi is coming!" Hah.Not before I leave. @VirginAmerica ftw
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united thank you! Much appreciation for your help.
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Phone
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united 25 minute hold is 1 hr. 25 min. @ABC11_WTVD
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united screwed up our reservation- they assigned a new # to just one of us & when they changed our flight, only changed the original #.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united if I was rebooked do I have to pick up my luggage?
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united I am following - you need to follow me for DM?
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united not a good day to fly u, two delayed flights still on plane at Ewr waiting over 1,5 hours for gate get to gate no gate agent.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united such a relaxing space for a drink before my flight! (at @United Global First Lounge) https://t.co/j4cj0lrF2d http://t.co/dTLGUQ1kAk
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united 30 of us on flight 1750 trying to get to tel aviv that is trying to take off right now with out us so cruel. Next flight is 350pm
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united I see several economy plus can you put us in those. We don't have to be seated together
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neutral
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@united has once again earned a place as the worst airline in the business
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united I'm trying your WiFi on UA1616. But sorry it really slow. Even #Spotify lagging and that isn't a hard stream.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Not until tomorrow night. And the hotel voucher had higher rate than travelocity Not loving cost, but hard working staff
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united After all I have been through on this trip, can you get me on another airline home?
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united OMG!!! you just bumped me off the last flight. Can this get any worse.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united why do you hire POS pilots? Thanks for ruining my trip and not allowing me to see my buddy as he turns 30. #unitedsucksdick
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united what's the best way to get your tickets? Print off at home or go to check in desk?
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united nope I gave up - maybe they'll deliver it
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Thanks for the upgrade- please try to get my company to approve more business class travel.
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Hubby made it by the skin of his teeth! :)
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united 1st u delay my flight for mechanical failure,then 2 hrs on the runway, & 13 hrs Late Flightr I'm still here with a lost bag & no resolution
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united I have requested upgrade for EWR BOM flight, end of May. Miles + copay. When will i know if I am upgraded?
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Additionally, my husband paid for tv service & it stopped working about halfway through the flight.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united following
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united please update what is going to happen to passengers now that flt ua14 has been Cancelled Flightled
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united could really use your help getting our bags at IAD. We're headed to YOW but now going to YXU
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united It appears there are six flights to Calgary tomorrow is this correct?
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united do u serve peanuts/nuts on yr flights yr policies r confusing contradictory advice Pls help #Anaphylaxis,will u ask those 2 refrain?
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Still do not have my bag, it's in the CLT airport. Was originally told I would have it by 2pm.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Can you help me get a flight out tonight to Houston?Just don't want to be stuck here till Monday with all this bad weather moving in
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united I was on UA1069 today and left my sunglasses in seat 26F. Please help me get them back! #UnitedAirlines
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united congratulations united. Fail again. Sky at a gate with a plane full of people waiting on 2. Weather gets worse now we can't leave.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united that's great! pls let me know when u start!
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united thanks ... not sure arranged move to the earlier flight but I'm at the gate with a seat assignment. Super nice agent at gate C4 ORD
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united quality work going on here. http://t.co/9xbO5daKaK
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Charging $6500 for biz flight to UK = somewhat egregious. Charging $3 on top for a Sam Adams draft at the United Club is usurious.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united After an hour+ wait, my issue is resolved. I did contact customer service to comment on the wait time. Thanks for contacting me.
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Yes, they did. Must have fixed the broken ramp. Thanks!
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united hey, I missed my outbound flight - can I still use my return ticket?
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen?
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Kurt and the crew on UA1745 were amazing today. They made my son's birthday with their kindness. Hope to fly with them again soon!
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united also checked email you have on file for me and it is correct
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neutral
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@united no bag tagging, led to many people backing up the aisle to front with bags
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united as a million miler with UA, and flying almost every week I observe gate and flight crews committed to good operations
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united call wait times are over 20 minutes and airport wait times are longer
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Such as deodorant, shampoo, toothpaste. Seems like that would be limited to 70oz, correct?
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negative
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@united please don't take my membership away :(
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united I JUST ASKED MY BOYFRIEND TO PROM OVER THE LOUDSPEAKER ON FLIGHT 494 HE SAID YES!!!! BEST DAY EVER!!! THANK U SO MUCH!!!!!!
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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So appreciated! @united
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Hmmm...seems like this could be something to be changed to be more #flyerfriendly.
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united No problem just follow me back so I can! Thank you!
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positive
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@united this flight has been amazing. This is the best flight I have ever been on I am not kidding. Service is INCREDIBLE!
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united who is in charge of making decisions over there? Cancelled Flightling flight UA1150 was unacceptable. I should be in #Belize right now.
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united the upgrade to first class was a nice way to fix your earlier mistake. Thank you!
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united ruined my day & start trip SFO to GIG. both legs changed, lost my paid upgrade & 200 1st class seat & moved me from Econ + to Econ
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Hi there, looks like my connection is delayed too so I'll make it. Thanks!
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united flight just Cancelled Flightled. This is ridiculous
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negative
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Classify the input using one of these labels: neutral, positive, and negative.
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@united Home is Calgary can you get us there without the added expense of accommodations and meals.
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neutral
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Classify the input using one of these labels: neutral, positive, and negative.
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@united thank you for taking care of my mom and reFlight Booking Problems her flight in phl.
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positive
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Classify the input using one of these labels: neutral, positive, and negative.
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@united stuck in DC trying to get to Denver. The engine shut down twice on us at the terminal. Got any available flights for me?
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negative
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