text
stringlengths 19
310
| label_name
stringlengths 9
48
| label
int64 0
76
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|---|---|---|
I want to get a Visa card | visa_or_mastercard | 73 |
Can I use my account now, even though my identity verification has not gone through yet? | why_verify_identity | 74 |
Should I complete my security verification before I can use my account? | why_verify_identity | 74 |
Why does it matter that I prove my identity? | why_verify_identity | 74 |
Why should I have to prove my identity? | why_verify_identity | 74 |
Why is there an identity check? | why_verify_identity | 74 |
The amount of cash I selected to withdraw is different than what I received. | wrong_amount_of_cash_received | 75 |
ATM only gave me $20 instead of $100 | wrong_amount_of_cash_received | 75 |
I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong? | wrong_amount_of_cash_received | 75 |
How can I request cash back? The ATM just gave me a different amount than what I've been charged though... | wrong_amount_of_cash_received | 75 |
I got the incorrect amount of money given to me from my account | wrong_amount_of_cash_received | 75 |
what is the exchange rate for foreign ATMs | wrong_exchange_rate_for_cash_withdrawal | 76 |
When I got my cash, the amount was not what it should have been, based on the exchange rate. | wrong_exchange_rate_for_cash_withdrawal | 76 |
The exchange rate was wrong? | wrong_exchange_rate_for_cash_withdrawal | 76 |
Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply. | wrong_exchange_rate_for_cash_withdrawal | 76 |
I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction? | wrong_exchange_rate_for_cash_withdrawal | 76 |