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{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "3", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "sys", "strategy": "Others", "text": "How are you!" }, { "speaker": "usr", "strategy": null, "text": "I'm okay. How are you?" }, { "speaker": "sys", "strategy": "Others", "text": "Good. Thank you for asking. What brings you to talk today?" }, { "speaker": "usr", "strategy": null, "text": "I've been having anxiety issues because my job is unfulfilling and I think I can do more. It's complicated though because the company I work for depends on me, and it holds me back from finding something better." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I can understand how that is upsetting. What about the job do you find unfulfilling?" }, { "speaker": "usr", "strategy": null, "text": "Well I work in sales at a manufacturing business. Most of my work is just paperwork and because of coronavirus most days I only have 2 hours of work but I am here for 8. So most of the day I just sit at my desk and contemplate what I could be doing instead." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I understand. It seems to me you are a proactive person who enjoys continuing work to obtain a goal. Is that correct?" }, { "speaker": "usr", "strategy": null, "text": "Absolutely. I'm not the type of person that likes to sit around and not do anything. I like to stay busy at work so the day goes by quickly. But since it doesn't I have turned impatient which in turn gives me anxiety issues." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I am the same way. My mind needs something to work with or it begins to wonder. Have you talked to your work about additional projects you could work on during your time?" }, { "speaker": "usr", "strategy": null, "text": "No I haven't yet. But I was thinking about it actually. Do you think that would be weird to do?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I think that would be a good next step. Communication is always helpful. I think your work will appreciate that you are being proactive." }, { "speaker": "usr", "strategy": null, "text": "I think you are right and having more projects to work on would make me happy." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Perhaps this will improve things and if they dont improve you can reassess. How are you feeling about things now? Is there anything else I can assist with?" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hello. How are you?" }, { "speaker": "sys", "strategy": "Question", "text": "Hello, I am well. What can I help you with this evening?" }, { "speaker": "usr", "strategy": null, "text": "I’m feeling pretty down in the dumps." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Are you upset about a specific issue or is it a general feeling of \"blue\"?" }, { "speaker": "usr", "strategy": null, "text": "I broke up with my girlfriend. We dated for over two years." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That's a really hard experience to go through, I'm sorry you are having to go through that. That's a really hard experience to go through, I'm sorry you are having to go through that." }, { "speaker": "usr", "strategy": null, "text": "Thanks. I’m trying to keep myself busy. Any suggestions?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I had a bad break-up a few years ago, and took it very easy on myself for a few weeks afterward. I let myself eat whatever I wanted, and have what physical comforts I could find while my mind and my heart healed. I tried to avoid alcohol, because that will just increase depression and anxiety." }, { "speaker": "usr", "strategy": null, "text": "Good idea. I thought about dating again. Do you think it is too soon? True." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I think you are the only person who can decide when you are ready to start dating again, but I would encourage you to try to keep it light and casual at first." }, { "speaker": "usr", "strategy": null, "text": "Great advice. Casual dating is a good idea. Don’t want to get attached right now." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Strengthen yourself and your boundaries and pursue your interests. I got into boxing and it's a great way to get in shape and have an emotional release." }, { "speaker": "usr", "strategy": null, "text": "I took up running and yoga. I stopped going to the gym. What else did you do?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I rehabbed a bunch of my houseplants. I had some really sad looking pothos plants and I started reading about how to revitalize them. I got them healthy enough to start a second generation from cuttings, and it was such simple, calm work, it was almost like meditation." }, { "speaker": "usr", "strategy": null, "text": "That is interesting. I will look into that! I just want to keep my mind off of the break up." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That is totally understandable, and I think you can do it." }, { "speaker": "usr", "strategy": null, "text": "She not worth this trouble any way. I’ll find someone better!" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You will find someone that will be a better fit, that is to be sure." }, { "speaker": "usr", "strategy": null, "text": "Definitely. I may just hook up in the meantime." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That could be fun and validating for you! It's always nice to get some attention" }, { "speaker": "usr", "strategy": null, "text": "Oh yeah!" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "4" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi. Hope that you have some good thoughts to share with me." }, { "speaker": "sys", "strategy": "Question", "text": "Totally, I am here to help! Tell me what's the issue so we can work it through" }, { "speaker": "usr", "strategy": null, "text": "Cannot seem to shake the blues even though I exercise and have a friend I regularly talk with." }, { "speaker": "sys", "strategy": "Question", "text": "Do you think your mood is related to any current or recent events in your life?" }, { "speaker": "usr", "strategy": null, "text": "Yes. To handle my previous depression I self medicated and ended up going to prison. Made my situation worse. Now trying to adjust but depression is worse having lost job and social stauts" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Feeling down after an experience like that is certainly understandable, and I suspect that might be the main cause of your depression. Regarding losing your job, I wouldn't worry too much. New businesses are opening each day as the pandemic slowly goes away. You will have plenty of job opportunities. Similarly, you will also regain your confidence and social status as you interact with society more." }, { "speaker": "usr", "strategy": null, "text": "Yes, but its a vicious circle. Get blue and find it hard to strive. Unfortunately many jobs require background checks these days. Even Amazon! Hope with the vaccine that things will look up." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I am feeling optimistic about this vaccine, you will see how it helps us all slowly get our lives back to how they were." }, { "speaker": "usr", "strategy": null, "text": "Yeah. The covid thing is an additional layer of isolation and depression." }, { "speaker": "sys", "strategy": "Others", "text": "It will soon be over hopefully Hey, just try to focus on improving yourself as a person. Try to find an activity you enjoy doing. Keep exercising, that's great for your body and mind. And definetely talk to any closed one you have if you need to. Hey, just try to focus on improving yourself as a person. Try to find an activity you enjoy doing. Keep exercising, that's great for your body and mind. And definetely talk to any closed one you have if you need to." }, { "speaker": "usr", "strategy": null, "text": "political situation in US not helping like with most recent aid bill. BTW how do we know when this HIT is complete? Yes, striving to gain 10 lbs of lean mass." }, { "speaker": "sys", "strategy": "Others", "text": "I agree, but it's not like we have any major control over that unfortunately." }, { "speaker": "usr", "strategy": null, "text": "Serenity prayer. Lord grant me.. to control .." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You have to hit \"quit\" and fill the questionarie. And I am sure you can get really strong! Just keep working out :D" }, { "speaker": "usr", "strategy": null, "text": "How about you? Holding up to Covid-19 insanity?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "It has been a rough time, but I have just been focusing on work, and hopefully it will be all over" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello there. How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "I'm good. How are you? My board president is getting too involved with the staff and it is driving me nuts!" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Ugh. I am sorry to hear that. That must be frustrating. You reaching out here shows me that you are solution-driven so I feel strongly that we can work through this!" }, { "speaker": "usr", "strategy": null, "text": "It is. He just said yesterday that he would not go to my staff but he is. Right after the meeting. Thanks! I feel like the board, in general, is too intrusive into the day to day. I want to be helpful but by their intrusion, I Have no motivation to be helpful." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I have definitely had work situations where my higher ups have over stepped their boundaries to the point of being intrusive." }, { "speaker": "usr", "strategy": null, "text": "How did you handle it?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "One thing that worked well for me was speaking to members of the board. Another thing that I found helpful was speaking with my friends and family about it." }, { "speaker": "usr", "strategy": null, "text": "I feel like they would either blow me off or feel resentment for bringing it to their attention. Did you run into that? I have spoken to my wife about it. She is in the same field as me." }, { "speaker": "sys", "strategy": "Information", "text": "As it pertains to the board, I found that the other member was very receptive to the conversation. Inevitably, they wanted to do what was right for the employees. The power dynamics make it more challenging to be as open as we would like to be, right?" }, { "speaker": "usr", "strategy": null, "text": "I worry that they may say \"Thanks for bringing that to my attention\" and then continue doing it. If they do, I would need to look for another job as this board does not have my back. You are right! I want to do a great job but they are making it hard to be motivated." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Yes. There are certainly times when finding a new position is the right thing to do. It sounds like you not feeling supported in the work place is grounds for a new position. Is that accurate?" }, { "speaker": "usr", "strategy": null, "text": "That is accurate. WE met with two of the members yesterday and they said the right things but then do the opposite." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I am hearing your frustration through all of this while also hearing your dedication to the work." }, { "speaker": "usr", "strategy": null, "text": "Thanks. It is nice to have someone to talk with." }, { "speaker": "sys", "strategy": "Others", "text": "You are more than welcome." }, { "speaker": "usr", "strategy": null, "text": "Have a nice day." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Is there anything else that I may be able to further support you with today?" }, { "speaker": "usr", "strategy": null, "text": "No. Thanks for helping me." }, { "speaker": "sys", "strategy": "Others", "text": "You are welcome! And have a great day!" }, { "speaker": "usr", "strategy": null, "text": "You too." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "2", "relevance": "3" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Hello, how are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "Not too bad, really. Just kinda pissed." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Sorry to hear you're upset. Want to share why you're feeling that way?" }, { "speaker": "usr", "strategy": null, "text": "Sure, I guess \"venting\" is pretty much all I have that I can do at this point." }, { "speaker": "sys", "strategy": "Question", "text": "Do you feel like you can't take any actions in the situation?" }, { "speaker": "usr", "strategy": null, "text": "Long story short - at work, a new boss pulled all the leadership OUT of the jobs they were hired for (some more than 12 years ago - so they have lots of experience) and shuffled them all around to new jobs - all that is except the 5 oldest employees - they got moved into \"non-positions\". No longer supervising anyone, only doing grunt work, etc. It ticks me off and there's nothing I can do about it. I'm working on a *possible* action - RETIREMENT from this job. Only problem is - bad time to be doing that; pressure to keep my income up until my daughter graduates college, etc." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That sounds frustrating, especially if you're one of the employees affected and when the new boss doesn't seem to know what he/she is doing with the reorganization. That's positive, though, that you at least have a strategy in mind with retirement, even if this may not be the best time right now." }, { "speaker": "usr", "strategy": null, "text": "She has a \"plan\", I guess, but it isn't being articulated that well, and these actions are demonstrating poor \"people management\" and seem to be both confusing lots of folks, and professionally insulting many others. Oh, and by the way, things are running WORSE than they were before, but it's being blamed on COVID Problem with the \"retirement strategy\" is that it means going out on a limb with no job with the holidays coming up, and with COVID with no end in sight. SO, just \"muddling through\" the days these days, hoping better times are ahead." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "It sounds like you are not the only worker who is seriously questioning the changes being made." }, { "speaker": "usr", "strategy": null, "text": "Oh, no. 1 person outright quit immediately. 1 other has retired already. 1 more I know is retiring by New Years. Others are more \"stuck\", as they just CAN'T afford to quit OR retire. So, yeah, us \"old folk\" are not \"happy campers\"" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Wow! From what you've said, it sounds like your coworkers feel much as you do about the changes." }, { "speaker": "usr", "strategy": null, "text": "Yep. We are sort of our own \"support group\", but since we are all 100% teleworking these days, we don't \"see\" each other, though we try to touch base through phone calls at least once a week." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That must be tough, but it must help to at least commiserate through the phone calls and be able to relate to each other." }, { "speaker": "usr", "strategy": null, "text": "Yep. Best I can hope for at this point. If I find another job to transition to, that would improve things. Until then, gotta just \"keep on keeping on\"" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "My former spouse works for a company that has moved him to departments he needed to retrain to work in, and he is considering looking for a different job, maybe after COVID is outta here. It sounds like you're determined to stay as positive as possible while considering other options, such as a new job. Doing something about it like this must feel a little better." }, { "speaker": "usr", "strategy": null, "text": "As good as it can. Thanks for your time and commiseration." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "You're welcome! I also think that's wise to hold off on retirement until your daughter is through college. My oldest is ready for college and I don't feel ready to leave work, either." }, { "speaker": "usr", "strategy": null, "text": "Yep, and she's actually a senior, so she'll graduate in May. But I gotta keep my motivation up until then. ;)" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You can do it!" }, { "speaker": "usr", "strategy": null, "text": "Thanks! I guess we'll see. Have a great evening." }, { "speaker": "sys", "strategy": "Others", "text": "You too! G'night." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Hello" }, { "speaker": "usr", "strategy": null, "text": "Hello. What are some of the quickest ways to kill myself?" }, { "speaker": "sys", "strategy": "Question", "text": "Have you talked to someone about this?" }, { "speaker": "usr", "strategy": null, "text": "No, why bother? Everyone is just cruel. People are selfish." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I understand people can be cruel and selfish, but not everyone is. Some people want to help! Life is definitely worth living for." }, { "speaker": "usr", "strategy": null, "text": "Not at all. Why would I want to live in a degenerate world where millions die everyday? Be it hunger, disease, murder... Human beings are disgusting. We should go extinct." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Talking to someone you are close to, like a family member who cares about you, can definitely help. Can you try talking to someone?" }, { "speaker": "usr", "strategy": null, "text": "Family? My family kicked me out of their own house 3 years ago. I am nothing but a burden for them. They would just appreciate if I died." }, { "speaker": "sys", "strategy": "Question", "text": "What about close friends, or people you care about? I am sure they would not want to lose you." }, { "speaker": "usr", "strategy": null, "text": "I have NO ONE that cares about me. Not a single being. Are overdoses painful?" }, { "speaker": "sys", "strategy": "Information", "text": "I care" }, { "speaker": "usr", "strategy": null, "text": "I doubt you do. You are just getting paid to be here." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Just from chatting with you, I can feel how sad you are about life and maybe a little overwhelmed with what the next step of life is." }, { "speaker": "usr", "strategy": null, "text": "What would be that next step if I asked you?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I used to be really sad about life too. However, helping others who are sad helped me become happier, knowing that I am helping others also become happier." }, { "speaker": "usr", "strategy": null, "text": "What makes you think someone as useless as me could provide any help?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Take a deep breathe and think about any happy memories. If you are sad right now, the only way is up from here! I believe no one is useless. We were all brought on this earth for a reason." }, { "speaker": "usr", "strategy": null, "text": "That's a very optimistic view..." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Like I said, I used to be sad too and not optimistic. But now I am optimistic because I know what it is like to be sad, and I don't want others to feel how I have felt in the past." }, { "speaker": "usr", "strategy": null, "text": "I guess that's a way to view it..." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Have you tried to express your feelings in one way or another? If you don't want to talk to others, there is always other ways - such as writing, music, etc. Have you tried any different ways? Or would you be open to trying any of those different options?" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "hi" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "HI, how's. your day going?" }, { "speaker": "usr", "strategy": null, "text": "Well is is going how about you?" }, { "speaker": "sys", "strategy": "Question", "text": "I'm working hard? What are you doing?" }, { "speaker": "usr", "strategy": null, "text": "i am at work today but we are on reduced hours and thats not easy since my paycheck is quite smaller" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I understand that. I have a smilier situations and bills don't stop for reduced hours" }, { "speaker": "usr", "strategy": null, "text": "exactly, and my husband was sick for a long time and unable to work so it is very stress ful" }, { "speaker": "sys", "strategy": "Question", "text": "Is he feeling better now?" }, { "speaker": "usr", "strategy": null, "text": "Yes he is better, he is self employeed so he had no income whatsoever" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "well that's good news. I am sure you are continuing to try hard" }, { "speaker": "usr", "strategy": null, "text": "we do but we can't egt any help from outside since for them we still make to much money but not enough to pay everything and eat and pay hospital bills" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "it sounds like you are stress about the situation and overwhelmed trying to find a path forward" }, { "speaker": "usr", "strategy": null, "text": "that would sum it up." }, { "speaker": "sys", "strategy": "Question", "text": "do you have a plan to resolve the situation?" }, { "speaker": "usr", "strategy": null, "text": "no not really.... I can only work i am at my end" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "is there something else you can do at your job or take on another part time job to help. make ends meet? I know there are lots of open jobs out there" }, { "speaker": "usr", "strategy": null, "text": "It is hard to find something we live pretty rural then driving times and gas will get complicated" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I am sure you have done your best and are continuing to try hard" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "hello, how may i help you today?" }, { "speaker": "usr", "strategy": null, "text": "Hi, how are you?" }, { "speaker": "sys", "strategy": "Question", "text": "i am good how are you?" }, { "speaker": "usr", "strategy": null, "text": "I feel like one of my employees is gossiping and seeking attention of my bosses." }, { "speaker": "sys", "strategy": "Others", "text": "why do you feel like that?" }, { "speaker": "usr", "strategy": null, "text": "I am not sure. She is telling me things that by supervisor should tell me. She is saying \"He told me this...\"." }, { "speaker": "sys", "strategy": "Others", "text": "have you asked your supervisor about it?" }, { "speaker": "usr", "strategy": null, "text": "Not yet. It just started last week. I am thinking about asking this week. He usually calls me." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "i can understand how you are feeling i have been through some situations like that before" }, { "speaker": "usr", "strategy": null, "text": "Thanks. Have you tried anything that has been helpful?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "what i did is just talk to the person about the situation and let them know how i was feeling" }, { "speaker": "usr", "strategy": null, "text": "Should I talk with my employee first or my boss?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "i would talk to your boss first that would be best let him know everything you are feeling just don't worry to much about the situation and don't let it stress you out everything will be okay" }, { "speaker": "usr", "strategy": null, "text": "That sounds like a good plan. I am only stressed because it is hurtful and my employee likes to beb the center of attention." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I understand what you mean about that just do not worry about people like that your main focus is doing your job people are going to talk but you have to just ignore them and move on do not worry about what people say or think about you" }, { "speaker": "usr", "strategy": null, "text": "Yeah. I am trying to detach from it but my ego is getting hurt, which usually doesn't happen." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "you will be okay no matter what" }, { "speaker": "usr", "strategy": null, "text": "That means a lot. That was a nice thing to say!" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "the only way the situation will be solved is by communicating and expressing your feelings" }, { "speaker": "usr", "strategy": null, "text": "I will do that the next time I speak with my supervisor. Thanks for the guidance." } ]

{ "seeker": { "empathy": "3", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "4" } }

[ { "speaker": "usr", "strategy": null, "text": "hi good mronging are you there" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "hi" }, { "speaker": "usr", "strategy": null, "text": "i lost my job and searching for that due to lost of house i was in depression can u help me out from that" }, { "speaker": "sys", "strategy": "Others", "text": "you searching new job.using your qualify id with work." }, { "speaker": "usr", "strategy": null, "text": "i affected covid , so i am full scaring to go out" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "don't fear okay ,first you wearing mask and distance make others" }, { "speaker": "usr", "strategy": null, "text": "ha ..even though we will get affect y air .i read from news" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "i have no idea,you discuss with others" }, { "speaker": "usr", "strategy": null, "text": "ok thanks , do you know anybody working in health group depatment to refer me" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "definitely i inform to my friends" }, { "speaker": "usr", "strategy": null, "text": "hey thank you so much for your concern i have lack of knowledge in some subject s i need someone to assist or teach" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "okay i need help to you. okay bye" }, { "speaker": "usr", "strategy": null, "text": "thank you" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "you don't think others be strong okay" }, { "speaker": "usr", "strategy": null, "text": "sure , thanks you for all your suggestions" }, { "speaker": "sys", "strategy": "Information", "text": "thank you" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Hello! How are you today?" }, { "speaker": "usr", "strategy": null, "text": "i am really very depressed" }, { "speaker": "sys", "strategy": "Question", "text": "Is there a specific incident that caused you to feel this way?" }, { "speaker": "usr", "strategy": null, "text": "it was the incident that is break up with my partner." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "When big life changes come, it is natural to feel sad or upset." }, { "speaker": "usr", "strategy": null, "text": "but i feel very stress ful in that suitation" }, { "speaker": "sys", "strategy": "Question", "text": "Since the breakup, have you found a safe place to live? Have you reached out to any friends to talk about how you're feeling?" }, { "speaker": "usr", "strategy": null, "text": "i have rented seperately i reached to my friends but no use of that." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Knowing you have a safe place to live is one positive aspect of your life!" }, { "speaker": "usr", "strategy": null, "text": "yes i am safe" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I know it is hard right now, but seeking out others will bring small moments of joy to the day. Exercise can help clear your mind. Do you enjoy going for a walk?" }, { "speaker": "usr", "strategy": null, "text": "yes ,but hard to over come that problem i enjoy going to walk" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I love to walk too! The park by my house has some incredible fall leaves right now!" }, { "speaker": "usr", "strategy": null, "text": "it is a nice climate too" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Let's focus on accomplishing one small goal for the day. I know you have the ability to accomplish your goals! What one task can you succeed at today?" }, { "speaker": "usr", "strategy": null, "text": "i have to divert my mind by focusing my thought from other suitaion only i am thinking of going out for shopping." }, { "speaker": "sys", "strategy": "Others", "text": "Wonderful! I hope you enjoy the fresh air and change of scenery." }, { "speaker": "usr", "strategy": null, "text": "yes really ." }, { "speaker": "sys", "strategy": "Others", "text": "Make the most of your beautiful day!" }, { "speaker": "usr", "strategy": null, "text": "yes it is really wonder ful day" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Knowing that you are seeking to have a great day makes me confident that you are going to overcome your challenges and thrive!" }, { "speaker": "usr", "strategy": null, "text": "yes i will and have to over come" }, { "speaker": "sys", "strategy": "Others", "text": "Take care!" }, { "speaker": "usr", "strategy": null, "text": "you also take care bye" }, { "speaker": "sys", "strategy": "Others", "text": "bye!" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "sys", "strategy": "Others", "text": "hello" }, { "speaker": "usr", "strategy": null, "text": "Hi. My supervisor recently resigned and she reports to a board. I want her job but I am fearful the board does not see me as a viable option to replace her." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Just so I understand, your supervisor recently quit and you'd like to apply for her job but you're worried you won't be accepted?" }, { "speaker": "usr", "strategy": null, "text": "Yes. I have only been with this orgnization for about 2 years and I want to position myself as a viable candidate without seeming needy or desperate." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I'm sure they won't see you as needy or desperate if you've been with the company for 2 years already. Have you initiated the conversation with the board already?" }, { "speaker": "usr", "strategy": null, "text": "No. This just happened last week so I am trying to keep all of the balls in the air. I was thinking about talking with them Wednesday this week. They are meeting on Thursday." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "That is a good idea. I would go over your resume and spruce it up before talking to them on Wednesday to add in anything pertinent that you might have learned or achieved during your time with the company these last two years. Make sure the day you approach them that you're well rested, clean and put together. Google some confidence stances and pay attention to your posture. Even if you're feeling nervous there are ways to hide it and appear confident." }, { "speaker": "usr", "strategy": null, "text": "Wow, that's really good advice. Thanks. I didn't think about updating my resume, and I really should have thought about it." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "No problem, I hope it helps." }, { "speaker": "usr", "strategy": null, "text": "Should I talk with my coworker about it? He does not want that job." }, { "speaker": "sys", "strategy": "Others", "text": "If you feel that he might be able to provide more advice then sure." }, { "speaker": "usr", "strategy": null, "text": "I just don't want him to think I am trying to weasle my way in." }, { "speaker": "sys", "strategy": "Information", "text": "If he isn't interested in the job himself I'm sure he wouldn't see it that way. It is natural for people to try to move up in a company when a job opening appears, especially in these current times. If you don't go for it then someone else will." }, { "speaker": "usr", "strategy": null, "text": "He does not want it. I was hoping I at least his support. He does support me. And thanks. I appreciate the insight." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Having support in the workplace would be very helpful. If he truly does not want the job himself perhaps you could approach him about a memo or something that would back you? Something you can add to your resume from a peer that shows your initiative." }, { "speaker": "usr", "strategy": null, "text": "That would be a good idea. I was also thinking about talking with HR about it. We're a small company so that is only 1 person." }, { "speaker": "sys", "strategy": "Others", "text": "That could benefit you as well." }, { "speaker": "usr", "strategy": null, "text": "I was also going to talk with everyone in her office, which is only 2 people. I am worried about gossip though." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Unless you're known for doing bad things in the office I wouldn't sweat the gossip honestly. People are either going to support you or be jealous, either way I wouldn't let the talk get to you. Do you feel like you're ready to tackle the tasks needed to prepare yourself for approaching the board Wednesday?" }, { "speaker": "usr", "strategy": null, "text": "I think so. I am not a gossip nor do I want to. Thanks for your help! Any other thoughts?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I would say maybe try some meditation or something to calm and center yourself. If you feel ready earlier than Wednesday then follow your intuition. You've got this!" }, { "speaker": "usr", "strategy": null, "text": "Thanks! I appreciate your help!" }, { "speaker": "sys", "strategy": "Others", "text": "It was my pleasure" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "I can't seem to connect with friends much anymore." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "That must be hard to not be with friends so much. Being social is human." }, { "speaker": "usr", "strategy": null, "text": "I miss them so much, but don't know how to connect." }, { "speaker": "sys", "strategy": "Question", "text": "Have you tried calling them to express your concerns?" }, { "speaker": "usr", "strategy": null, "text": "I did but they want to meet in person and I just can't" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "It sounds like you are trying. Have you expressed to them why you feel the way you do?" }, { "speaker": "usr", "strategy": null, "text": "I've tried to but I don't think they take the COVID seriously." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That can be hard when there are different viewpoints on such a big issue." }, { "speaker": "usr", "strategy": null, "text": "It sure is. Do you have any suggestions?" }, { "speaker": "sys", "strategy": "Question", "text": "Do you think that having a friend intervene and having a third party help out could help?" }, { "speaker": "usr", "strategy": null, "text": "That could possibly work. My friend is so much more receptive to my other friend in hearing her out. Maybe she could assist." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That sounds like a great idea. It sounds like you are thinking of alternate paths to work through the friendship. Your friend will appreciate all the efforts you are making to show you care." }, { "speaker": "usr", "strategy": null, "text": "Yes, I'm trying my best" }, { "speaker": "sys", "strategy": "Question", "text": "Do you think your friends would like a card?" }, { "speaker": "usr", "strategy": null, "text": "I think that might show I care too and be helpful." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "My mother-in-law often sends cards for each holiday because she can't leave her home due to illness. I know deep down she cares even though she is not in person." }, { "speaker": "usr", "strategy": null, "text": "You make a good point." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Sometimes patience can make the difference in a relationship. Do you feel like you have any other concerns?" }, { "speaker": "usr", "strategy": null, "text": "I think I'm starting to feel better about the situation and trying to be more positive." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I'm happy to hear that. Keep positive as you are trying hard to go down the right path and your friends will appreciate that." }, { "speaker": "usr", "strategy": null, "text": "Thank you for your help." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi, how are you today?" }, { "speaker": "sys", "strategy": "Question", "text": "I am okay. What is going on with you?" }, { "speaker": "usr", "strategy": null, "text": "School's going badly. I really wish I had chosen a different major." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "It sounds like it must be overwhelming to keep up with all of your school work." }, { "speaker": "usr", "strategy": null, "text": "I’m majoring in computer engineering. It’s really #%$& hard! Everyone else is way smarter than I am." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That does sound very difficult, but I think you can do it! Just getting into a program like that shows how smart you are!" }, { "speaker": "usr", "strategy": null, "text": "It's kinda late to switch. I'm at the end of my third year. My parents keep bugging me about getting a job." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "To be honest with you, I switched majors a lot in college. I eventually let go of what my family thought and pursued a career I would truly enjoy for myself." }, { "speaker": "usr", "strategy": null, "text": "I wish I were in your shoes! If I change majors now, I have to redo at least a year of school, maybe more. I don't think my parents want to pay for that." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Personally I took three years longer than it should to get my degree and accrued some debt because of it. Although I feel it is worth it now." }, { "speaker": "usr", "strategy": null, "text": "That's good to know. Maybe I can convince my parents to let me borrow some money. I don't want to be a computer engineer." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I'm hearing its difficult for you knowing that you are on a path that you don't really want to be on." }, { "speaker": "usr", "strategy": null, "text": "That's a good way to put it. I've thought a lot about my options. I've thought about take a leave of absence, switching majors, going to trade school, traveling abroad..." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "A lot of people I know benefited from talking to an advisor or counselor for some direction. Have you done that recently?" }, { "speaker": "usr", "strategy": null, "text": "I talked to the school counselor. They laid out some options. It's really about money and time. If those weren't concerns, I would switch in a heartbeat." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "What about meeting with the counselor with your parents, since it seems they would need to support you financially over any extra time it might take?" }, { "speaker": "usr", "strategy": null, "text": "That's a good point. Maybe we could have a Zoom meeting, even for just 15 minutes. I need to get my parents to understand my feelings. The counselor might help me with that." }, { "speaker": "sys", "strategy": "Information", "text": "It's been shown that healthy communication can help people listen and respond more considerately when things seem difficult at first." }, { "speaker": "usr", "strategy": null, "text": "I hadn't thought of it that way. I'm so worried about schoolwork that I hadn't stepped back from the whole situation of school itself." }, { "speaker": "sys", "strategy": "Others", "text": "I definitely can understand that, but it is important to think about your future happiness and security too!" }, { "speaker": "usr", "strategy": null, "text": "Thanks again for all your help! Your words have been really insightful!" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi and good afternoon Thank you for your time" }, { "speaker": "sys", "strategy": "Question", "text": "Hello, and good afternoon yourself. How are you?" }, { "speaker": "usr", "strategy": null, "text": "Doing pretty good. Struggling a little" }, { "speaker": "sys", "strategy": "Question", "text": "What is making you struggle?" }, { "speaker": "usr", "strategy": null, "text": "My situation involves our Daughter and Son-in-Law. He is not treating her well, rude, gaslighting and treating the dog better. He is also not very nice to our grandaughter This is confidential, Right?" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Yes, of course it is :). So we are talking about your daughter and her husband and their child together, right?" }, { "speaker": "usr", "strategy": null, "text": "Yes, He is a nice guy to others. At home he is so different." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I understand, people can often show different sides depending on who is around. Do you have any reason to think your daughter or granddaughter are in physical danger?" }, { "speaker": "usr", "strategy": null, "text": "No, they are safe. He's, like I said, a nice guy. Our Daughter, we are very close and she would tell us." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That's great news! It sounds as though you are just concerned about how she is sometimes being treat. Have you had any conversation with your daughter about their relationship?" }, { "speaker": "usr", "strategy": null, "text": "Yes, numerous. Like I said we are close to our daughter. She wants to stay together and talks with him. He stays for whatever reason. I wish he would talk to me, to us. We have offered. He knows that we care about him." }, { "speaker": "sys", "strategy": "Information", "text": "And that is so important and good to know there is trust from his side, to me it sounds as though that could be an olive branch for you to try and establish a conversation with both of them. An open and positive communication is always the first step in resolving anything." }, { "speaker": "usr", "strategy": null, "text": "We have tried this before when we visit and he appears receptive. Treats he well and then when we are gone. He falls back into he behaviour." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I recently went though a similar exercise with a friend and her boyfriend. We sat down in a room and spoke about our feelings. We had ground rules first and everyone knew they could talk without being judged or escalating. Maybe you could suggest follow up conversations, re-cap about what was spoken about previously and they can both evaluate how they have progressed since then?" }, { "speaker": "usr", "strategy": null, "text": "Thats sounds like a good idea. We have talked with them individually. Now the next step. We shall see. Yeah consistency leads to accountability. I like the idea. Thank you." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I believe you have both their interests in mind. You sound like a positive person and you are just concerned for all 3 people involved." }, { "speaker": "usr", "strategy": null, "text": "For sure, she is our daughter and our granddaughter needs her daddy." }, { "speaker": "sys", "strategy": "Others", "text": "I hope they will be well receptive of your suggestion for a follow up." }, { "speaker": "usr", "strategy": null, "text": "Thank you. I have some good ideas after chatting with you." }, { "speaker": "sys", "strategy": "Others", "text": "No worries, I'm grateful for your time as well. If there is nothing else, I hope it all goes well and you have a wonderful weekend :)" }, { "speaker": "usr", "strategy": null, "text": "You, too. I appreciate your time, listening ear and advice. Take care and God Bless." } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi there" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Hello :)" }, { "speaker": "usr", "strategy": null, "text": "This is a tough one. since starting a new job and being around really smart people and feeling that I can't really measure up anymore. I'm finding this really tough, I'm good at my job I'm very committed but I just don't seem to get the same results as others?" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "So it sounds like you feel like you don't measure up to your co-works because they are getting different results than you?" }, { "speaker": "usr", "strategy": null, "text": "that is certainly part of it however I also feel like they have more experience than me so maybe I'm just putting too much pressure on myself?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I would completely agree with that statement you are much newer than your co-workers. I believe you that you are very committed to your job. I am sure that with time you will get the same results as them if not better! Are there any co-workers you feel close to or see a friendship developing with?" }, { "speaker": "usr", "strategy": null, "text": "that's nice of you to say but I also don't feel as organised. I suppose that's to be understood in a new job scenario. Yes there are a few really nice co-workers" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Of course! With time you will get the hang of it. Well thats good to hear! Maybe you could ask one of them to coffee and express how you are feeling. I would bet that they felt the same when they started." }, { "speaker": "usr", "strategy": null, "text": "I think what I do is so complicated I sometimes wonder if I've been off more than I can chew. is this something you can relate to?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "That certainly is something I can relate. There was a period of time in school where i signed up for way too many classes and had to drop out of a few. If you feel like you are in over your head it is ok to take a step back. It is important that you take care of your self and know your limits. :)" }, { "speaker": "usr", "strategy": null, "text": "I suppose it's difficult to know when something is too much for you or if you need to give it more time." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I would say if you are showing signs for several weeks of being overwhelmed (tired, stressed, snappy etc.) That is probably is too much" }, { "speaker": "usr", "strategy": null, "text": "Thanks he problem is I've worked really hard to get a better position and if I wasn't successful and feel like a failure. maybe I should look at it like this job just isn't for me if, like you say, I can't seem to get on after several weeks." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I would say thats the right option if this persists. I am sure there are other jobs that would fit you well!" }, { "speaker": "usr", "strategy": null, "text": "Yes I suppose that is true actually. Just because I'm not good at this job, doesn't mean I wouldn't be great others. I suppose it's best to give it a go and see at least then you can say you tried. have you ever put too much pressure on yourself?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Yes i have and it did not end well I burned out and couldn't do my job at all." }, { "speaker": "usr", "strategy": null, "text": "Ah, so you have suffered with a similar situation. it is comforting to know the others face similar challenges and it's not just me" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Of course you are not alone!" }, { "speaker": "usr", "strategy": null, "text": "I think I'll give this a good few weeks and ask myself how I think I'm doing then go from there. Thanks for the chat and your suggestions." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I think that is a great idea I wish you luck! Remember no matter what you will find somewhere you belong!" }, { "speaker": "usr", "strategy": null, "text": "Thank you!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "hello" }, { "speaker": "usr", "strategy": null, "text": "Hello What do you think of my problem?" }, { "speaker": "sys", "strategy": "Question", "text": "what is the problem you are facing what is the problem you are facing" }, { "speaker": "usr", "strategy": null, "text": "The problem that I am facing is that my professor would not listen to my case about my grade It felt very bad because I was silenced and could not do anything" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "so you are saying that your grade is low and your professor is not listening to you" }, { "speaker": "usr", "strategy": null, "text": "yeah pretty much he would not respond to my emails and when i got the dean involved he disregarded the whole situation" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "that's terrible, have you go through a lecturer that you are at least close to" }, { "speaker": "usr", "strategy": null, "text": "Nope, I ended up learning from the situation and accepting that there are thing I just cannot change" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "i had an issue like that with my supervisor. He wouldn't schedule a meeting or reply my mail, not until i went to a lecturer they all know i can feel your stress, just take it easy with your self" }, { "speaker": "usr", "strategy": null, "text": "Yes you're right I think i have to accept that it's okay to go to the higher ups because thats what they are there for" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "yes, should mail or call him, leave a voice note if need be, tell him that you will take it up if he didn't respond to you" }, { "speaker": "usr", "strategy": null, "text": "I agree I will do it after the holidays are over because right now everything is closed the outcome will not matter because whatever comes from it I will know that I tried everything I could" }, { "speaker": "sys", "strategy": "Others", "text": "yes, it is holiday season. Have a nice holiday first and face the issue head on after" }, { "speaker": "usr", "strategy": null, "text": "I agree thank you for the help your messages gave me reassurance that I am not in the wrong" }, { "speaker": "sys", "strategy": "Information", "text": "once everyone sees that you have been trying to get in touch with him but he refuse to respond, then your case is already favored" }, { "speaker": "usr", "strategy": null, "text": "you're right i just have to voice my concern and the rest will be up to how they want to deal with it" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "you are welcome. you are doing the right thing because this involves your future" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "Hi. How are you?" }, { "speaker": "sys", "strategy": "Question", "text": "Can I help you" }, { "speaker": "usr", "strategy": null, "text": "I'm worried that my job is in jeopardy. I've been really anxious these past few days." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "It is actually good. Why you are feeling" }, { "speaker": "usr", "strategy": null, "text": "My boss has been talking about money problems at the company. In the past few months, employees have been let go because of budget problems." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "So it should not impact you. Don't worry at all." }, { "speaker": "usr", "strategy": null, "text": "I dunno. I think maybe it'll be my turn soon. Other people better than me, who have been there longer have gotten the chop." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "You should not listen your co-worker. Just listen your heart. Do your best." }, { "speaker": "usr", "strategy": null, "text": "I have been trying to do my best, but I don't think it's good enough. The company is running out of money because of the pandemic." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Start searching job meanwhile. Don't get panic. You have still lot of time. Be very patience." }, { "speaker": "usr", "strategy": null, "text": "I've looked for a job. There doesn't seem to be much out there. Everybody else is looking too! The competition is fierce." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I can understand. It happened with my sister too. She was also panicking like you, but I told her to apply and give interview. Still it is in process." }, { "speaker": "usr", "strategy": null, "text": "I'll keep applying. I've been drinking a lot to deal with my anxiety." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I can assure you don't worry at all. Keep yourself busy with friends. Go out with them and keep yourself busy. You will be fine soon" }, { "speaker": "usr", "strategy": null, "text": "I'm worried that I'm drinkng too much booze. My friends sit drinking with me and tell me not to worry about work. But I can't stop worrying." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Do meditation or yoga will help you." }, { "speaker": "usr", "strategy": null, "text": "I don't even know where to start with meditation. And I can't stand that hippy yoga stuff. One of my co-workers does yoga. He raves about it. He says all the cute girls do yoga." } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Good evening, how are you feeling today?" }, { "speaker": "usr", "strategy": null, "text": "I am feeling okay I am kind of stressed How are you?" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I am sorry, I gather life is not going well for you right now? Would you like to talk about it?" }, { "speaker": "usr", "strategy": null, "text": "Yes I would" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I am more than happy to listen and to help if I can. I do know how bad things can get at this time of year." }, { "speaker": "usr", "strategy": null, "text": "I am sad and even depressed about my life at the moment its hard to find a job and I am scared to open myself up to this guy I met" }, { "speaker": "sys", "strategy": "Question", "text": "Let's take things one at a time .. have you lost your job recently?" }, { "speaker": "usr", "strategy": null, "text": "No it is hard finding one" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes, I can understand that jobs are very hard to come by right now" }, { "speaker": "usr", "strategy": null, "text": "Yes they are but I at least have friends to talk to for help" }, { "speaker": "sys", "strategy": "Question", "text": "Well that is one positive thing. Can you tell me a little about the guy you are afraid to open up to?" }, { "speaker": "usr", "strategy": null, "text": "Well I met him on a dating site and he lives in France but he is also turkish i dont know much about turkish men but he says he loves me and he sees something with me but i barely know we only talking for few weeks now" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Well, I would recommend not taking things too quickly but relationships online CAN work - I met my fiance of ten years online." }, { "speaker": "usr", "strategy": null, "text": "oh that is wonderful" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "But we did take it very slowly and talked for a year before we met in person." }, { "speaker": "usr", "strategy": null, "text": "i told him i dont want to rush things he fine with taking things slow but he does want me to take a chance with him im 23 and he is 27 he is a positive sweet guy currently he is battling covid" }, { "speaker": "sys", "strategy": "Question", "text": "Well, if he is reliable then he will be happy to wait till you are ready to meet. Where do you live, do you mind me asking?" }, { "speaker": "usr", "strategy": null, "text": "I live in America and he live in France" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Ah well definitely do not contemplate meeting him whilst the pandemic is on! But it might be good excuse to put things off for a bit, do you think?" }, { "speaker": "usr", "strategy": null, "text": "I would not be comfortable going to france during a pandemic I want to wait until everyone gets vaccinated first" }, { "speaker": "sys", "strategy": "Information", "text": "I do think that it might be a while before travel in Europe fully opens up again. Things are not good here." }, { "speaker": "usr", "strategy": null, "text": "u live in europe?" }, { "speaker": "sys", "strategy": "Information", "text": "I am in the UK. The pandemic is very bad here at the moment." }, { "speaker": "usr", "strategy": null, "text": "yeah I heard it is another strain there" }, { "speaker": "sys", "strategy": "Others", "text": "Two more! It's very scary and I don't recommend coming either here or continental Europe right now." }, { "speaker": "usr", "strategy": null, "text": "he understands that im not meeting him no time soon but when the pandemic is over I do not know if I should continue to pursue him or not I dont even have a passport and i care about my health and others im not traveling for a long time" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "So, I hear you saying that you are a bit wary of the relationship and do not know if it can work in the real world?" }, { "speaker": "usr", "strategy": null, "text": "Yes because I do not have experience with Turkish men and I am scared of him being controlling and abusive I guess its due to sterotypes i read about and heard" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Turkish people are lovely and welcoming - you should not worry about that :). But don't let yourself be pushed into anything you don't feel ready for" }, { "speaker": "usr", "strategy": null, "text": "Yes I agree with u have u met any turkish people?" }, { "speaker": "sys", "strategy": "Information", "text": "Yes I know a few Turkish people. They're very nice people, don't listen to any stereotypes!" }, { "speaker": "usr", "strategy": null, "text": "I think its also due to me being hurt before but scared of trying something new giving a new person a chance I have major trust issues" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I do understand how trying new things can be very difficult - this is something that I struggle with myself. But - if you don't take a chance, how can you know what might have happened?" }, { "speaker": "usr", "strategy": null, "text": "Yes I agree with u there" }, { "speaker": "sys", "strategy": "Others", "text": "I really hope that I have been able to reassure you a little bit and help you to try to think things through. I wish you a very happy holiday season!" }, { "speaker": "usr", "strategy": null, "text": "thank you so much and happy christmas eve:)" }, { "speaker": "sys", "strategy": "Others", "text": "It's Christmas Day here now but you too! Can you hit quit and take the survey? :)" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "3" } }

[ { "speaker": "sys", "strategy": "Question", "text": "hello, what is on your mind today?" }, { "speaker": "usr", "strategy": null, "text": "I'm really sad because I'm feeling left out of my freind's group." }, { "speaker": "sys", "strategy": "Question", "text": "why is that? because of covid?" }, { "speaker": "usr", "strategy": null, "text": "No it's always been like that. They will make plans in front of me and not invite me," }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "so, your friend and thier friends make plans in front of you but dont invite you? have you ever just showed up? maybe they assume talking in front of you is like an invite or have you ever asked your friend what is going on?" }, { "speaker": "usr", "strategy": null, "text": "Yeah. They will also talk about how they did something previously and I wasn't invited. That's not my personality. I think it's rude to show up or assume." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "that has to be frusterating. have you thought about moving on and finding better friends? it sounds like you are a great person and you deserve a lot better than that." }, { "speaker": "usr", "strategy": null, "text": "I have always been shy and have a very hard time making friends. My hisband is also in the military so we move a lot and it's a constant struggle of trying to fit in with new people. Thank you for saying that." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "i understand that, i am an army veteran" }, { "speaker": "usr", "strategy": null, "text": "Yeah it can be very hard." }, { "speaker": "sys", "strategy": "Others", "text": "what about having a dinner for some other couples in his unit? have him plan a get together? even drinks and bowling or something" }, { "speaker": "usr", "strategy": null, "text": "Unfortunately we can't do that right now because his base is under strict rules for covid. But normally that would be a good idea." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "fair enough. well maybe you can just hang in there till this stupid virus thing is over i heard the fda has approved a vaccine for emergency purposes . i bet military will be some of the first to get it." }, { "speaker": "usr", "strategy": null, "text": "Yeah that is true." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "i bet once they get the soldiers vaccinated the rules on get togethers will get less strict!" }, { "speaker": "usr", "strategy": null, "text": "You're probably right about that." }, { "speaker": "sys", "strategy": "Others", "text": "just hang in there till 2020's over, we don't much longer till 2021, and then its a whole new year!" }, { "speaker": "usr", "strategy": null, "text": "I hope so!" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "the whole world hopes so! lol" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hi! How are you doing?" }, { "speaker": "usr", "strategy": null, "text": "Hi, i'm really anxiety for my next test" }, { "speaker": "sys", "strategy": "Question", "text": "I'm sorry to hear that. What about it is making you anxious?" }, { "speaker": "usr", "strategy": null, "text": "Perhaps I'm worried if I'll pass the test or not" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That definitely would make someone anxious. Do you want advice, or would you just like me to be here for you?" }, { "speaker": "usr", "strategy": null, "text": "can you give me an advice?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Of course. It might help to do something that relaxes you: listening to music, or maybe talking to a friend." }, { "speaker": "usr", "strategy": null, "text": "I like listening to music, it's really goof to relax" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Maybe, you can practice some self affirmation too! If you studied and paid attention, you know you can do your best on the test." }, { "speaker": "usr", "strategy": null, "text": "talking to a friend sometimes it help too Yes, it's true but I always paid attention on the class" }, { "speaker": "sys", "strategy": "Information", "text": "Sometimes, when you've done all you can do, it helps to rewind. You sound like a good student, I know you'll do your best" }, { "speaker": "usr", "strategy": null, "text": "well, I tried to do good, but not all the times. Thanks for the advice" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I know it can be frustrating when we don't do well, but that's ok. Of course! If you're done talking, feel free to end the session" }, { "speaker": "usr", "strategy": null, "text": "Yes, but at least I do everything that I can do. No, it's ok Probably I will try to listen to a music before the test" }, { "speaker": "sys", "strategy": "Others", "text": "Okay, whenever you're ready. I know you'll try very hard! Relax so you can do your best" }, { "speaker": "usr", "strategy": null, "text": "Yes, because sometimes I see people studying before the test and I don't think it's a good idea due to you will be more anxious" }, { "speaker": "sys", "strategy": "Information", "text": "I agree. It can stress you out more when you're already stressed." }, { "speaker": "usr", "strategy": null, "text": "People try studying until late and they don't sleep properly which is bad for them I try study the day before but not until late and sleep well" }, { "speaker": "sys", "strategy": "Information", "text": "Yes, people do better on tests when they are well rested. It sounds like you're on the right track! Keep it up." }, { "speaker": "usr", "strategy": null, "text": "ok, I good now. thank you for talking to me bye" }, { "speaker": "sys", "strategy": "Others", "text": "Have a nice day/night/evening!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "Hello? Please let me know if you're there... I'm not receiving any messages - are you there?" }, { "speaker": "sys", "strategy": "Others", "text": "Hello! I am here How are you today?" }, { "speaker": "usr", "strategy": null, "text": "Ahh! Hello..." }, { "speaker": "sys", "strategy": "Question", "text": "How are you doing?" }, { "speaker": "usr", "strategy": null, "text": "I'm okay - I'm just sort of frustrated with my brother's wife." }, { "speaker": "sys", "strategy": "Question", "text": "Oh no, do you want to talk about it? What hapepned?" }, { "speaker": "usr", "strategy": null, "text": "She barely speaks to me - she didn't even message me on my 50th birthday - but then she texts to demand my mom's wedding ring ... because she wants to give it to her 16 year old daughter. Who will also be getting a Lexus for her birthday." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Oh wow, that sounds incredibly frustrating. Do you speak to your brother?" }, { "speaker": "usr", "strategy": null, "text": "How is a diamond solitaire an appropriate gift for a 16 year old? He is so rabidly defensive of her, if I bring it up, it won't matter if he agrees with me or not - he'll take her side. And both our parents died last year - I can't lose him too." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "That's so inappropriate, my husband's brother is the same way with his kids. They are giving such inappropraite gifts for their age. Oh wow, i'm so sorry about your parents. Losing parents is so hard. Definitely need to make sure you don't lose your brother as well." }, { "speaker": "usr", "strategy": null, "text": "She's the only granddaughter - she'll get the ring eventually, if she wants it (probably won't). My SIL apparently thinks that was the only valuable thing about my mom - she didn't want any of the books, or art, or photos... Are you too busy to do this right now...?" }, { "speaker": "sys", "strategy": "Others", "text": "Not at all!!!" }, { "speaker": "usr", "strategy": null, "text": "You're really not saying much." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Thats' so horrible. THere is so much more valuable. YOu can keep the books and art and photos though. the interface has been slow for me , i'm so sorry ! Do you have your moms photos displayed? I found that to be a really helpful way to stay connected and show people how special they are." }, { "speaker": "usr", "strategy": null, "text": "No, I should do that. I see them on my phone and computer every day, but I should have a framed one up. I just moved house, and I don't have all my stuff yet." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "It's nice to display them in pretty frames. YOu could even frame a few and give htem to your niece. She may appreciate them more if they are displayed in a nice way. You can then tell her stories about them that go with the pictures, it will make them more meaningful." }, { "speaker": "usr", "strategy": null, "text": "I could do that... of course, if the frames aren't solid platinum they won't be good enough for my brother's wife... My parents both got dementia at the end, and I\"m sad that the kids won't really remember the real them. My mom was more than a diamond ring... And she would have been horrified at the idea of giving it to a 16-year-old who'd just throw it in a drawer with her other diamonds. I don't really see the kids. Not my choice. It hurts that my brother just goes along with it. I guess I'll sign off. Thanks for talking, and for the ideas." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "2", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "hi there, how is life today?" }, { "speaker": "usr", "strategy": null, "text": "I am down. It happens sometimes and just takes so long to be happy. Do you ever feel this way?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Unfortunately yes and it's been worse this year. I have tried certain coping mechanisms but some work better than others." }, { "speaker": "usr", "strategy": null, "text": "thanks for sharing. it nice knowing that this year has ben hard for lots of people. What do you do to get by?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I have been trying to do as much walking as is allowed by the pandemic rule. I do love to get fresh air even though we're not allowed to go far. Have you been getting help for your depression?" }, { "speaker": "usr", "strategy": null, "text": "I tried getting help but it was not for me. now I am self diagnosing. self care. I tried taking walks but it never helped. anything else you do?" }, { "speaker": "sys", "strategy": "Question", "text": "Well alcohol, but I do not necessarily recommend that. Do you have many friends that you can talk to? There are also counselling services out there that you might be able to access for free." }, { "speaker": "usr", "strategy": null, "text": "I hate the idea of talking to professionals. alcohol sometimes works but that is a slippery slope. like my depression" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I have suffered from depression for many years so I can totally empathise with you. Is there any specific area that I could help you with?" }, { "speaker": "usr", "strategy": null, "text": "just the rational of it. I know it is irrational but I can't help but be sad sometimes even when it is illogical. it's like my mind is heart my mind" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I think that this just proves that you are human! I can understand that you are feeling really bad though and I'd like to help." }, { "speaker": "usr", "strategy": null, "text": "thank you." }, { "speaker": "sys", "strategy": "Others", "text": "I hope that I have been able to be of some help. It's sometimes hard to know what to say" }, { "speaker": "usr", "strategy": null, "text": "You have been kind with your shared experiences. that make me feel not so alone and crazy. thank you" }, { "speaker": "sys", "strategy": "Others", "text": "I wish you all the very best!" }, { "speaker": "usr", "strategy": null, "text": "thank you again. can i ask you for one more recommendation" }, { "speaker": "sys", "strategy": "Others", "text": "yes of course" }, { "speaker": "usr", "strategy": null, "text": "please share" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Well, I think you need to find a hobby that will help you and that will enable you to make new friends." }, { "speaker": "usr", "strategy": null, "text": "something simple" }, { "speaker": "sys", "strategy": "Others", "text": "Anyway it's been nice to talk, all the best!" }, { "speaker": "usr", "strategy": null, "text": "perfect thank you." } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": null } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hi. How are you? What would you like to discuss today?" }, { "speaker": "usr", "strategy": null, "text": "hello my name is Marie" }, { "speaker": "sys", "strategy": "Question", "text": "Nice to meet you, Marie. How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "I've been feeling really anxious after work" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I see. That sounds like a difficult situation. Could you tell me a bit more about your job?" }, { "speaker": "usr", "strategy": null, "text": "I'm doing well with work after work my focus becomes my boyfriend coming back from work" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "After you get home, you focus on your boyfriend when he comes home from work. Do I understand correctly?" }, { "speaker": "usr", "strategy": null, "text": "yes I work from home I live with my boyfriend at hotel we've been together for over 5 years" }, { "speaker": "sys", "strategy": "Question", "text": "Ok. So you are having some conflict with your boyfriend?" }, { "speaker": "usr", "strategy": null, "text": "yes I have been and it's not new issues" }, { "speaker": "sys", "strategy": "Question", "text": "Are the issues about money? Work? Many different things?" }, { "speaker": "usr", "strategy": null, "text": "I don't know when he exactly comes back from work I would like to know when he exactly finishes working" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Ok. So you would like to have more information about his schedule and when you will be together with him. Is that correct?" }, { "speaker": "usr", "strategy": null, "text": "Supposingly he's staying at work after work having drinks with co workers He does this often" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Ok. He is socializing with his co-workers and you would prefer that he come home and spend time with you. Is that right?" }, { "speaker": "usr", "strategy": null, "text": "I would like him to give us more time" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Ok. Socializing with co-workers is sometimes part of the job. Of course, your relationship with him is much more important, or it should be to him. What does he say when you talk to him about this?" }, { "speaker": "usr", "strategy": null, "text": "I don't mind him staying late at the job sometimes but it seems like everyday he's socializing with his work buddies" }, { "speaker": "sys", "strategy": "Question", "text": "Ok. By the way, do you have friends that you could socialize with? I understand that you want to spend time with him, but what other people do you have in your life?" }, { "speaker": "usr", "strategy": null, "text": "I've mentioned to him about it and he always say that he will try to be back earlier , he gives a time he will be back, he says okay he will stop the drinking so much but he can't keep his word I really don't have anyone to physically hangout with" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Ok. Do you enjoy chatting with people online? You seem to chat well with me, so I think that you could connect with others virtually." }, { "speaker": "usr", "strategy": null, "text": "it's always been a struggle to make new friends to hang out with" }, { "speaker": "sys", "strategy": "Question", "text": "Hobbies are a good way to connect with people. What do you like to do?" }, { "speaker": "usr", "strategy": null, "text": "after high school it has been a struggle to meet new people to hang out I tend to just hang out with new people I meet probably once and never see them again" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Ok. My suggestions is that you find a friend or two to connect with virtually or physically. Perhaps joining a club, a gym or a class would help. This is one way for you to gain control of the situation." }, { "speaker": "usr", "strategy": null, "text": "I used to enjoy Zumba since I like dancing , I spend most my freetime watching movies and different series on Netflix also like to watch the home remodeling shows" }, { "speaker": "sys", "strategy": "Information", "text": "Passive entertainment is not bad, but it does not help you make friends. Zumba and other activities are great for health and can help you meet people. Is there a place in your neighborhood?" }, { "speaker": "usr", "strategy": null, "text": "I feel like I have social anxiety and that prevents me from having a conversation with someone I think there is a gym nearby" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "You might want to see a medical doctor about that. There are probably treatments that would help you adjust to social settings." }, { "speaker": "usr", "strategy": null, "text": "I don't have insurance I think psychological therapy can be expensive I don't know how much it will cost" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Sometimes there are free clinics, and perhaps a university has programs so that their students can learn to help patients." }, { "speaker": "usr", "strategy": null, "text": "those free clinics usually have a long wait I don't know if they have improved their system" }, { "speaker": "sys", "strategy": "Others", "text": "True, but it is important to take steps toward changing your situation." }, { "speaker": "usr", "strategy": null, "text": "I get im patient sometimes yes I agree" }, { "speaker": "sys", "strategy": "Others", "text": "I hope that this chat has helped you." }, { "speaker": "usr", "strategy": null, "text": "I think it has to do with my father being mostly a single parent raising my brother and me he used to keep us inside the home most of the time" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I understand. Life is about change. The past can loom large and we need to understand how it affects our perspective on life." }, { "speaker": "usr", "strategy": null, "text": "my father and brother are even worse than me now they don't really have any relationships with anyone just family and they barely talk to them" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Ok. You are not them. You are a different person. You can make your own choices." }, { "speaker": "usr", "strategy": null, "text": "I don't want to be like them that's why I moved out from my dad's home" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That is a good first step. Good for you!" }, { "speaker": "usr", "strategy": null, "text": "its been almost 7 years since I moved out" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Now it is time for more steps." }, { "speaker": "usr", "strategy": null, "text": "my dad didn't want me to hang out with my boyfriend for 4th of July I was 26 and my dad forced me to stay home" }, { "speaker": "sys", "strategy": "Question", "text": "That is an odd request. Why do you think he wanted that?" }, { "speaker": "usr", "strategy": null, "text": "I called the cops after my dad dragged me inside the house he did not want to become independent he did not like my boyfriend either" }, { "speaker": "sys", "strategy": "Information", "text": "It sounds like you have unresolved conflict with your father." }, { "speaker": "usr", "strategy": null, "text": "oh yes there is alot of conflict with my father and brother" }, { "speaker": "sys", "strategy": "Others", "text": "Ok. Well, I've enjoyed chatting with you. I need to go now." }, { "speaker": "usr", "strategy": null, "text": "when my boyfriend and I went to visit 2 months ago the cops came twice to my dad's home they all got in a fight ok that's alright if you have to go thanks for the chit chat" } ]

{ "seeker": { "empathy": "3", "final_emotion_intensity": "4", "initial_emotion_intensity": "5", "relevance": "3" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "I am depressed. There is no hope" }, { "speaker": "sys", "strategy": "Question", "text": "I'm so sorry! Why do you feel that way?" }, { "speaker": "usr", "strategy": null, "text": "This pandemic has been super stressful. I can't leave the house" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "It sounds like you feel like you are stuck at home and not able to do things." }, { "speaker": "usr", "strategy": null, "text": "Yeah, I'm stuck at home and spend so much time in bed worrying about life and crying" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I also spend a lot of time at home. It's really a rough time Do you have anyone you can talk to?" }, { "speaker": "usr", "strategy": null, "text": "no :(" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Well from what you are saying, I can tell that you are feeling isolated" }, { "speaker": "usr", "strategy": null, "text": "Extremely isolated, i dont know what to do i live by myself" }, { "speaker": "sys", "strategy": "Question", "text": "Are you currently working?" }, { "speaker": "usr", "strategy": null, "text": "No, i lost my job due to the pandemic they had to cut a lot of people" }, { "speaker": "sys", "strategy": "Question", "text": "How did you feel about that? Did you like your job?" }, { "speaker": "usr", "strategy": null, "text": "I did not like my job but it was ssomething to do" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "My friend's husband also lost his job. He started using a temp agency to find work. Have you thought about doing that?" }, { "speaker": "usr", "strategy": null, "text": "No, I don't feel qualified" }, { "speaker": "sys", "strategy": "Information", "text": "Temporary agencies are helpful to employers and employees like yourself. They match people to jobs based on job history and skills so they could find things that would work for you" }, { "speaker": "usr", "strategy": null, "text": "Hm, do they cost money to use?" }, { "speaker": "sys", "strategy": "Information", "text": "No temp. agencies offer cost free placements (the employer looking usually pays the agency)" }, { "speaker": "usr", "strategy": null, "text": "wow thats great. i am still depressedd and don't know if i will have the energy to do it" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I know that days can be really hard. I think it's great that you are considering options and wanting to do better for yourself!" }, { "speaker": "usr", "strategy": null, "text": "Yeah, I just kind of feel like a failure in life But I am trying, thanks" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I understand that there are things in your life that could make you feel that way. You are not the only one! When you feel up to it, do a search for temp agencies near you and hopefully they can give you some leads about a job." }, { "speaker": "usr", "strategy": null, "text": "i think thats a great idea" }, { "speaker": "sys", "strategy": "Others", "text": "I hope I've been able to help with some support" }, { "speaker": "usr", "strategy": null, "text": "yes, you have thank you." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Question", "text": "Hi there, how is life treating you today?" }, { "speaker": "usr", "strategy": null, "text": "Life is alright, but I am facing a bit of anxiety with the lack of work available" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "This is something that is affecting a lot of people during the pandemic. Would you like to talk a bit more about your situation?" }, { "speaker": "usr", "strategy": null, "text": "I agree, the pandemic has made things really tough I would be happy to talk more about my situation" }, { "speaker": "sys", "strategy": "Question", "text": "Are you in employment at the moment, even part time?" }, { "speaker": "usr", "strategy": null, "text": "I am making a little bit of money doing online tasks for Amazon But aside from that, no" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Ah, I hear you, I am in the same position. Where would you ideally like to see yourself in six months time?" }, { "speaker": "usr", "strategy": null, "text": "In six months time, I hope to go to University and get a degree But I will need to find some work before then" }, { "speaker": "sys", "strategy": "Others", "text": "That sounds very positive! What would you like to study? Will you work your way through?" }, { "speaker": "usr", "strategy": null, "text": "I would like to study Economics ideally, and will work as hard as I can since it's very competitive" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I hear you sounding a little more positive when you try to focus on the future rather than the present. What would you ideally like to be in the future?" }, { "speaker": "usr", "strategy": null, "text": "Honestly, i'd really love to work as a diplomat or a civil servant You have to be very highly qualified for those though , but a boy can dream..." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That is a really worthwhile goal and I genuinely think that you can achieve it if you stick to your guns. Please try not to let one bad year put you off perusing your dream" }, { "speaker": "usr", "strategy": null, "text": "Thank you for talking with me, it's been really helpful" }, { "speaker": "sys", "strategy": "Others", "text": "You are most welcome. We have five minutes left if there's anything you'd like to talk about in addition to what you have already told me. Perhaps you could tell me if you feel a little more positive now? You do sound it" }, { "speaker": "usr", "strategy": null, "text": "I am definitely feeling a bit more positive after this conversation I think it's good to put things in context and focus on the future, as you said" }, { "speaker": "sys", "strategy": "Others", "text": "I am glad to have been able to help. We all need someone to talk to during a time like this Perhaps you should make a plan for some sort of treat a month from now, when things will hopefully be better? Perhaps go out for a pizza night with friends or something?" }, { "speaker": "usr", "strategy": null, "text": "That's a really good idea A pizza night would be great for clearing my head" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I do enjoy promising myself treats if I fulfil certain goals. It can be anything at all! Anyway it has been lovely to talk to you and I wish you all the best in the future" }, { "speaker": "usr", "strategy": null, "text": "Yes, you too Thank you for talking to me :)" }, { "speaker": "sys", "strategy": "Others", "text": "Please show yourself out :) I kind of need to see my next client now :)" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how can i support you tonight?" }, { "speaker": "usr", "strategy": null, "text": "Hi there, I guess I just want to talk about some academic pressure I am just trying to pull an all-nighter and try to get through some lengthy reading of my textbook. I have a final coming up after next week." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "School can be very demanding. What has you stressed?" }, { "speaker": "usr", "strategy": null, "text": "yeah just trying to speed through the readings as I still have more than a few units to read through" }, { "speaker": "sys", "strategy": "Information", "text": "All nighters can be rough. Do you have snacks and caffeine?" }, { "speaker": "usr", "strategy": null, "text": "and meanwhile, have one assignment from this course also at the end of this month, and another course's assignment, and that course's exam is coming up next month. yeah just trying to load myself up with coffee. I am used to the idea of staying up because I have been doing that since the pandemic early on this year, but I seem to be distracted and procrastinating, especially in the early hours of the morning, and just go on the computer and waste time, etc. it's kind of hard to sit myself down I guess" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You can master it within in a month, you are already getting a head start" }, { "speaker": "usr", "strategy": null, "text": "yeah this is my third go through the entire course, the third round of studying. So that the knowledge would be fresh in my mind. just the entire next week is all I have left to get through like 6 units of readings" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes the pandemic has created a lot of challenges for routines and schedules" }, { "speaker": "usr", "strategy": null, "text": "plus finish up the assignment and I have a part-time job, and plus doing some catching with the other course which is all due next month after this course. yeah it sure has. I can go on and on about that too" }, { "speaker": "sys", "strategy": "Question", "text": "I am confident you can succeed, it sounds like you have a plan and dedication" }, { "speaker": "usr", "strategy": null, "text": "And another thing is by the time I get wise up to not procrastinate, like around 3 or 4 am, I become tired and sleepy, and my brain kicks in and immediately doesn't cooperate. So just a pattern of that going on lately. thanks just gonna do my very best and be mature and catch up because my marks have been good but have been procrastinating, lazy, and slow with everything since the pandemic." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That is a tough cycle to break." }, { "speaker": "usr", "strategy": null, "text": "yeah it's stupid. Once I am done with these two courses, I can finally stop sleeping so late. Because regardless of the courses, I have been sleeping at around the same time, which is late almost every night, since the pandemic started." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I think you're saying you will have go put your nose to the grind" }, { "speaker": "usr", "strategy": null, "text": "so it will be a good time for me to take a breather and reset my bad bad habits and circadian rhythm after these two courses. and get back to some normalcy in my life routines. it will literally be a fresh start, next january" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes, definitely allow yourself time to breathe" }, { "speaker": "usr", "strategy": null, "text": "yeah exactly, nose to the grind yeah too many bad habits from the pandemic and social isolation. Excessive procrastination, not working out much, eating pattern is bad, sleep pattern is bad, etc." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I think you sound very capable, despite the amount of stress you're under" }, { "speaker": "usr", "strategy": null, "text": "its all linked and most of it is due to the pandemic and the studies is just a reinforcement of this loop, fuels it actually." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You can get back on track with those healthy behaviors" }, { "speaker": "usr", "strategy": null, "text": "Thank you. I am getting better as each day brings me closer to the first exam. I am actually catching up and I feel guilty of myself for the bad habits and not doing the courses as well as I should but just at the end, I feel like I am getting a grip on it again. Thank you for your advice I hope I can break my bad cycles like I said." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "You are welcome. I definitely relate to how you feel" }, { "speaker": "usr", "strategy": null, "text": "Thanks. Yeah I can see that you understand. That's good" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I believe in you!" }, { "speaker": "usr", "strategy": null, "text": "thank you very much! I will continue to study after we chat. I am just taking a break this has been a good refresher break. So thank you for your kind words and your trust in me" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Same, have a good night and get some rest" }, { "speaker": "usr", "strategy": null, "text": "okay. So I am good to go then. Thank you again and all the best to you and I hope you continue to stay safe. Good night. You too, rest well." } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "Hello. I am battling with my childhood trauma that i feel is affecting my everyday life with my child and spouse. I don't know how to tell my spouse about my childhood in fear he doesn't want to be with someone with a upbringing such as mine." }, { "speaker": "sys", "strategy": "Others", "text": "Hi, thank you for chatting with me. From what I understand, you are struggling with childhood trauma and this is affecting everyday life with your child and spouse." }, { "speaker": "usr", "strategy": null, "text": "Yes, correct. I am not sure how to tell my spouse about my childhood trauma. He wants to know. He wants to help me. But I am not sure where to begin with explaining it to him." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That is a really hard situation to be in, but I know that you can have that conversation with your spouse! Does he have any idea about any of the trauma you have experienced?" }, { "speaker": "usr", "strategy": null, "text": "I am worried it will effect his views on me. And he has a very rough idea of things that have happened.. he tells me he wants to know everything so he can help me move forward.. but when i try to talk about it i ramble and end up not explaining anything. I have even tried writing it down.. and nothing seems to work." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Just listening to you talk I can tell this is something that is making you extremely anxious." }, { "speaker": "usr", "strategy": null, "text": "very much so.. whenever it gets brought up i free and begin to ramble and i think it makes him overwhelmed .." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "One thing I would suggest is after writing everything down that you rehearse it for a while in front of a mirror and picture that you are talking to your husband while you are doing this." }, { "speaker": "usr", "strategy": null, "text": "He had a very different childhood then myself. Almost complete opposite then myself. And I have tried... i cant seem to get my self to even put my past down on paper... When I have tried to i end up sending my self into a panic." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Have you reached out to other people or a group of people who may have experienced the same type of trauma you have?" }, { "speaker": "usr", "strategy": null, "text": "No.. i do not know many people fro my area. As soon as i was able to leave where i grew up i packed up and left. We live in a extremely rural area where there is not many new faces." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I have also experienced childhood trauma in my past and it was extremely hard to get through. I found talking to people who went through the same thing helped a lot." }, { "speaker": "usr", "strategy": null, "text": "Maybe i will have to look int finding support group in my area...thank you very much!" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "After speaking with others in the same situation, I was able to convey this to my loved ones in a better way and I was much more comfortable with it," }, { "speaker": "usr", "strategy": null, "text": "thank you for your help!" }, { "speaker": "sys", "strategy": "Others", "text": "You are very welcome! Thank you for chatting with me today!" }, { "speaker": "usr", "strategy": null, "text": "You did a great job!" }, { "speaker": "sys", "strategy": "Others", "text": "I am glad I could help, if you ever need anything else don't be afraid to contact us back!" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "5", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "Hi, I was wondering if you can help me with my academic issues." }, { "speaker": "sys", "strategy": "Question", "text": "yes. tell me what happened?" }, { "speaker": "usr", "strategy": null, "text": "I am very stressed. My parents want to me to go to the school of their choice but its not looking good. If I dont go into their choice school I will have to pay for school on my own. Im not able to complete my work at school becuase of the stres" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "it sounds that you dont feel heard by your parents." }, { "speaker": "usr", "strategy": null, "text": "Yes, they just tell me they want the best for me but its making my stomach hurt constantly" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "i think you have done your best and you are continuing to try hard. i think you have done your best and you are continuing to try hard." }, { "speaker": "usr", "strategy": null, "text": "Thank you. I just don't know what I should do about my school and future college endeavors" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "everything happens for a reason. you just have to stay calm.did you express yourself to your friends or a caretaker?" }, { "speaker": "usr", "strategy": null, "text": "My friends just tell me to take loans out like they are." }, { "speaker": "sys", "strategy": "Question", "text": "do you think that will help you out?" }, { "speaker": "usr", "strategy": null, "text": "I think it would but I don't want to go into debt because of college" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "try do get some online jobs so that you can cop up with both your college and finances." }, { "speaker": "usr", "strategy": null, "text": "Okay I can try and do that" }, { "speaker": "sys", "strategy": "Others", "text": "yes, i hope everything ends well." }, { "speaker": "usr", "strategy": null, "text": "Thank you" }, { "speaker": "sys", "strategy": "Others", "text": "welcome" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Question", "text": "Hi there, how are you feeling today?" }, { "speaker": "usr", "strategy": null, "text": "Quite bad. I tried to send some job applications but there are still no reply." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I hear you. It's been a terrible year all round for job seekers, given the global situation at the moment. I have been there myself." }, { "speaker": "usr", "strategy": null, "text": "Can you give me some advice on how to cope with this? I honestly don't know what to do." }, { "speaker": "sys", "strategy": "Others", "text": "Well, firstly I think you need to accept that this is not your fault and that at the moment the world situation is beyond your control." }, { "speaker": "usr", "strategy": null, "text": "I understand, but still, emotionally it is hard to cope." }, { "speaker": "sys", "strategy": "Question", "text": "Are you able to cope financially whilst you are out of work? Perhaps you could take on some gig work just to earn a little extra spare cash?" }, { "speaker": "usr", "strategy": null, "text": "Not really, my savings are running out. I am doing some part-time freelance work but it won't pay all the bills. Do you have any suggestions?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I understand. I have been in the same situation and I know how frightening it is. Have you though of consulting agencies such as food banks that can help you temporarily?" }, { "speaker": "usr", "strategy": null, "text": "I haven't been to food banks yet. I can still deal with food on the table for now, but a couple more months without job then I might have to." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "So you feel that you can at least manage for a few more weeks?" }, { "speaker": "usr", "strategy": null, "text": "Financially yes. It is just that my emotion is getting worse and worse. Stress I guess." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I think it might be a good idea for you to consult your doctor? It sounds as though you might be suffering from depression." }, { "speaker": "usr", "strategy": null, "text": "I don't know. Psychologist appointments are very expensive in my country. And without a job I do not have any insurance." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I am sorry to hear that. I have had therapy but it is free in my country. Are there any charities that might offer a limited amount of counselling time?" }, { "speaker": "usr", "strategy": null, "text": "I have not heard of charities that does that. If I am suicidal, may be, but I guess they are not dealing with stress from normal job seekers..." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Would you be prepared to take on a job that is outside of your normal field and income bracket, just temporarily?" }, { "speaker": "usr", "strategy": null, "text": "I would. I work as an IT consultant before, but I would take any job for now." }, { "speaker": "sys", "strategy": "Question", "text": "I know that it is very difficult with so many businesses being forced to close. Would you be prepared to do delivery work, perhaps?" }, { "speaker": "usr", "strategy": null, "text": "Do you mean like food delivery? like UberEats?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes. Or most restaurants are offering take out services at the moment so there will be delivery services out there" }, { "speaker": "usr", "strategy": null, "text": "I guess I could try that, not sure it pays well enough. But thank you for your help." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You are most welcome. I hope that things will pick up come the new year and you can get back to your regular profession! Just try to think of this as a stop gap" }, { "speaker": "usr", "strategy": null, "text": "I hope so as well. Thank you a lot for advice, I feel better just talking about it." }, { "speaker": "sys", "strategy": "Others", "text": "I am glad to have been of help .. enjoy the rest of your day!" }, { "speaker": "usr", "strategy": null, "text": "You too, hope you have a good day." }, { "speaker": "sys", "strategy": "Others", "text": "You have to end it from your end .. I can't :)" }, { "speaker": "usr", "strategy": null, "text": "I see, alright, see you then!" }, { "speaker": "sys", "strategy": "Others", "text": "just hit quit and take the survey :)" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you?" }, { "speaker": "usr", "strategy": null, "text": "I'm doing okay I suppose. I could be much better." }, { "speaker": "sys", "strategy": "Question", "text": "How are you feeling? Is there anything the matter?" }, { "speaker": "usr", "strategy": null, "text": "I am feeling really down today. My fiance was cheating on me and everything has pretty much crumbled all around me." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Oh my I'm so sorry that happened to you. I can't completely relate, but my parents are going through something very similar after 25 years of marriage. Tell me more about it." }, { "speaker": "usr", "strategy": null, "text": "I'm glad you haven't and so sorry to hear about them. We have been together for 13 years and have an 11 year old. He has been dating someone for nearly two years and i had no clue. I am so embarrassed and feel so stupid." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I am so sorry. Does your child know? I have a 10 year old and she is struggling with my parents, we lived with them for the first 2 years of her life and have always been 15 minutes away since. I completely understand why you feel the way you do that is to be expected. You are not stupid and I'm sure its not you. Have you spoken to your fiance about this since you found out?" }, { "speaker": "usr", "strategy": null, "text": "He is somewhat aware that something is going on but not quite sure what. One of us will be moving out so it will need to be explained to him soon. We have talked and he just denies everything. He told me I'm crazy and they are just \"friends I would love to believe that but unfortunately I know that isn't true. I'm just overwhelmed with so may questions that he is not answering." }, { "speaker": "sys", "strategy": "Information", "text": "I'm so sorry. From personal experience, my best advice is to be as direct as possible. Demand respect and answers that you deserve after 13 years. If he will not answer your questions, thats all the answers you need. How did you find out? I can't even imagine how you feel. Clarity and answers are so important right now for you... no matter if it is true or not. That is a long time to be with someone." }, { "speaker": "usr", "strategy": null, "text": "That is great advice! It's very hard to stand up for yourself sometimes especially when you are emotionally devastated. I visited him unannounced at work one day and they were having lunch together. I had no idea who she was and she got up and ran off. Upon further investigation, I checked phone records, receipts, any other thing I could find and all the evidence was there. two hour conversations, gifts from women's stores that weren't given to me." }, { "speaker": "sys", "strategy": "Question", "text": "Oh my gosh. There's all the answers you need right there. I'm so sorry. He wont even speak to you about it? No excuses anything? Have you told family?" }, { "speaker": "usr", "strategy": null, "text": "I haven't told anyone yet. He just denies everything or has the perfect excuse for whatever I bring up. I have confronted her as well via text. She states she doesn't even know who he is. Really? So yeah. I just want to grieve it and be over with it. I think just talking about it had helped a lot." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "You must express this in some way to let this out. It's not healthy to let your anger bottle up. I'm sure you're angry, rightfully so... do you have any hobbies to occupy your mind until you get things sorted?" }, { "speaker": "usr", "strategy": null, "text": "I workout every day so that has helped keep my mind somewhat focused after work." }, { "speaker": "sys", "strategy": "Others", "text": "That's awesome. Working out can release so much stress. I hope things work out so you can get some sort of closure." }, { "speaker": "usr", "strategy": null, "text": "Thank you I really appreciate all of your help!" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "You're welcome. I wish you the best of luck. Try to stay positive. It sounds like you are handling this the best you can." }, { "speaker": "usr", "strategy": null, "text": "Thanks and well wishes you and your family as well!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Hello! How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "Hello, I'm having a very rough day, how are you?" }, { "speaker": "sys", "strategy": "Question", "text": "I'm doing well, thank you! I'm sorry to hear that you're having a rough day. Do you mind me asking what happened to make you feel that way?" }, { "speaker": "usr", "strategy": null, "text": "My mother passed away about a month ago due to alcoholism, it has been rough attempting to cope with the many different emotions." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I am so sorry to hear that. My brother suffers from alcoholism as well. I know how worrisome and difficult it can be. I still have a hard time dealing with my emotions. What different types of emotions are you feeling?" }, { "speaker": "usr", "strategy": null, "text": "I'm so sorry that it's a situation that you can relate to, its such a hard situation watching someone drink their life away no matter what you do until they eventually pass away from it. I can say my anxiety has increased immensely as well as depression. It seems that quite a bit of pressure has been placed on me because of the family business she ran and my dad who is now trying to live without her." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Wow, that really is a lot to deal with. It seems as though you have a good understanding of what you're feeling but that you are trying to figure out how to move forward from here. It seems like you are trying to figure out how to work through your feelings as well as how to manage and deal with the pressure that has been put on you as a result. Does that sound accurate to you?" }, { "speaker": "usr", "strategy": null, "text": "It definitely does, I know it feels like quite a bit now but will gradually become easier to deal with." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That is a great attitude to have. I'm very proud of you for trying to stay positive and for reassuring yourself that it will become easier for you to deal with over time. You sound like an incredibly strong person!" }, { "speaker": "usr", "strategy": null, "text": "Thank you so much! That means a lot just to hear and I think it is incredibly refreshing talking to someone that has a fresh mind about all of it rather than another family member that is attempting to cope with the same situation." }, { "speaker": "sys", "strategy": "Information", "text": "You're very welcome! I know from experience that it is usually best and much easier to talk to someone on the outside who doesn't know all of the ins and outs of what you are experiencing. Have you considered any ways in which you could start to work through what you're feeling?" }, { "speaker": "usr", "strategy": null, "text": "Very true, especially someone who is willing to listen and provide advice or positive conversation. Yes, I have begun a new medication that will hopefully help soon, I have also begun focusing on different hobbies that I enjoy so that I can keep my mind busy." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "It's great to hear that you are on a medication that will hopefully help you. Have you also considered speaking to an outpatient therapist or someone along those lines? That way, you could return to the same person as often as you feel necessary to continue to work through your feelings with someone who isn't directly involved with your situation. I think that focusing on different hobbies that you enjoy is an incredible way to take your mind off of everything and to keep yourself busy! What types of hobbies are you into?" }, { "speaker": "usr", "strategy": null, "text": "I haven't thought too much about it, but I do think it might be a great time and something that will be necessary in order for self healing and really to just express the up and down emotions that occur. I have recently fallen in love with wood working and different crafting. I enjoy being able to use my hands and become proud once i finish an accomplishment." }, { "speaker": "sys", "strategy": "Information", "text": "I completely agree. I used to see a therapist. It was very difficult for me to do in the beginning, but once I got to know them, they provided me with coping strategies that otherwise, I never would have thought of. One of my favorites that he introduced me to was guided meditation. Have you ever heard of it?" }, { "speaker": "usr", "strategy": null, "text": "I have not, I think if i feel that I can open up quickly, it would be extremely beneficial." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "That sounds awesome! You should look into a relatively new craft called diamond painting. I started doing them back in 2018 and it completely turns my brain off from the outside world." }, { "speaker": "usr", "strategy": null, "text": "I have been looking at them recently and think I might just order one! Thank you for the advice!" }, { "speaker": "sys", "strategy": "Others", "text": "You are very welcome! In my opinion, the best place to get one from to start with is Amazon. That way, you can get them in a few days as opposed to having to wait for weeks or months for them to arrive from other countries." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "hey" }, { "speaker": "sys", "strategy": "Question", "text": "Hello, my name is Amber, how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "I could be better." }, { "speaker": "sys", "strategy": "Question", "text": "What's been happening?" }, { "speaker": "usr", "strategy": null, "text": "I just had a baby 2 months ago and I have been struggling with my physical appearance and dealing with my mental health." }, { "speaker": "sys", "strategy": "Question", "text": "Is part of that the weight gain from pregnancy? And what sort of mental health challenges are you having? Both of these problems are very common for new mothers. I'm sorry to hear you are going through this, it sounds like a very tough time for you." }, { "speaker": "usr", "strategy": null, "text": "I didnt keep much weight from the pregnancy but its the loose skin that makes it very challenging to accept and to love my self." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Oh that is understandable. I am a mother, and remember worrying about the same thing." }, { "speaker": "usr", "strategy": null, "text": "My depression has gotten worse since having my son. I feel a constant feeling that i'm not a good mother. I feel worthless and having a constant feeling that I don't deserve my son" }, { "speaker": "sys", "strategy": "Information", "text": "I can tell you from personal experience that loose skin, stretch marks, and loosening of \"other parts\" do all self correct with time. You will feel better about your body again when they do." }, { "speaker": "usr", "strategy": null, "text": "How did you cope with post partum?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I was fortunate not to experience depresion. But I totally went through self doubt, wondering if I was being a good enough mother, and feeling \"not up to\" the task....it's the hardest job in the world, being a mom, and so exhausting the first while. Have you spoken to your doctor about how depressed you are feeling?" }, { "speaker": "usr", "strategy": null, "text": "Yes. I mentioned it to them at my 6 week pp check up. I was prescribed to a med to help but I dont think its fully in its works yet." }, { "speaker": "sys", "strategy": "Information", "text": "Antidepressants can take a couple of weeks to kick in, I am on them too; I hope you will find them helpful. It's hard waiting for them to work! Do you have someone helping you with the baby or are you a single mom? The best advice I can share from my experience as a new mom was find someone to give you breaks. Whether that be a partner, a friend, a family member, or even a baby sitter if that's possible. Its important to take time to rest and recharge an nurture yourself, whether that be a nap, a bubble bath, a walk or whatever has made you feel good in the past." }, { "speaker": "usr", "strategy": null, "text": "Thank you, I hope so too. Yes I have my husband helping me. I am a stay at home mom while he goes to work. Im lucky that I am able to stay home with our son but at the same time its hard because because theres a less opportunity to have a break and on top of that he works 12 hour shifts so I rarley get to spend time with my husband. I took my first break 2 days ago with my husband. We went on a day road trip and it felt really good to have that day to have together away from the baby but at the same time it was hard leaving our baby." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Oh that's a long shift...I'm glad you have someone at home to help when he can. It may seem impossible but you are stronger than you think...you've got this hey that's great that you had a road trip! And yes it's hard to trust someone else with our wee ones...but so necessary both for you and for your marriage too" }, { "speaker": "usr", "strategy": null, "text": "Thank you, I really appreciate it. Its nice to be able to talk about it." }, { "speaker": "sys", "strategy": "Others", "text": "I have one other suggestion before I go, have you any mother and baby groups in your area? Something you may want to research. It's been a pleasure speaking with you, you are so welcome. Know that as hard as it is, these feelings can be a normal experience for a new mother, and you will get through it." }, { "speaker": "usr", "strategy": null, "text": "Ill definitely have to look into it, thank you! I hope you have a great day!" }, { "speaker": "sys", "strategy": "Others", "text": "Thank you you too!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hello." }, { "speaker": "sys", "strategy": "Others", "text": "Hello How may i help you today?" }, { "speaker": "usr", "strategy": null, "text": "I feel terrible right now," }, { "speaker": "sys", "strategy": "Question", "text": "why?" }, { "speaker": "usr", "strategy": null, "text": "My friends have been leaving me out of Christmas parties. I saw on Facebook my best friend didn't invite me to his Christmas party." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Your friends have been leaving you out of christmas parties is that correct? You knew nothing about the parties?" }, { "speaker": "usr", "strategy": null, "text": "Yes. My best friend didn't invite me to his party. I think its because I always wear mask and try to obey the CDC guidelines." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I understand how you are feeling i would feel the same way They should not be having christmas parties right now with the Covid going around bad I would not feel bad or terrible about it because you are doing the right thing" }, { "speaker": "usr", "strategy": null, "text": "Yea it just hurts being left out. He is my best friend and I am not sure what to do. I feel like I need to talk to him abou tit." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "yes you should talk to him about it and see why he did not invite you I hope they was wearing a mask and staying 6 feet at the party" }, { "speaker": "usr", "strategy": null, "text": "I saw photos and they were not wearing masks. In one way I'm glad I did not go. I also think he put a lot of people at risk. How should I bring this up?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I would just be straight forward and tell him you saw the photos of his christmas party Either way if you did know about the party it would not be best if you go just for your safety" }, { "speaker": "usr", "strategy": null, "text": "Should I talk about him putting others at risk?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "yes I believe you should talk to him about that to because he was putting everyone at risk" }, { "speaker": "usr", "strategy": null, "text": "Should I do it over txt, Phone, or in person?" }, { "speaker": "sys", "strategy": "Information", "text": "which ever is more comfortable for you" }, { "speaker": "usr", "strategy": null, "text": "Ok so txt would be ok then." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes and just talk to him about how you feeling and see what he has to say" }, { "speaker": "usr", "strategy": null, "text": "Thank you so much. I'm going to do that tonight and see how it goes." }, { "speaker": "sys", "strategy": "Others", "text": "your welcome i hope it goes good and he listens" }, { "speaker": "usr", "strategy": null, "text": "Thank you have a great night and a Merry Christmas!" }, { "speaker": "sys", "strategy": "Others", "text": "thank you Merry Christmas to you to and stay safe." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hello, thanks for offering to help. My sister is battling with heroin addiction, and I am raising her children. It's quite a bit of pressure and responsibility." }, { "speaker": "sys", "strategy": "Others", "text": "Hi! Of course. I am happy to help. Oh wow, that is really stressful. You are such a godo person for taking on her children. You should feel really good about yourself." }, { "speaker": "usr", "strategy": null, "text": "She has been in and out of rehab, and I see no end to her problems, other than a tragic one. Thankfully, the children are adjusting to it, probably because they are happy just to be in a stable environment." }, { "speaker": "sys", "strategy": "Question", "text": "Are you raising them alone?" }, { "speaker": "usr", "strategy": null, "text": "I have a romantic partner who helps. I also have two of my own relatively young children. So, four in total." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That's a lot of children! It's great that you have a partner who can help you. A dear friend of mine is in rehab and had to give up her children, it is really awful to watch. It makes me feel so helpless, so i understand how you msut be feeling." }, { "speaker": "usr", "strategy": null, "text": "Thanks for being sympathetic and for the words of encouragement. Yes, needless to say, Child Protective Services were involved, and I was granted Foster Parent status. I'm sure your friend went down that road, sadly. Have you ever seen the video by the artist known as NF called \"How Could You Leave Us?\" I'm afraid that's what's next for these kids." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes, she did. Her children seem very lucky to have you. Do they get along with your children? I haven't seen that, waht happens in it?" }, { "speaker": "usr", "strategy": null, "text": "They all get along famously. You can find that video on YouTube. It's a true story of how his mother died from heroin addiction. It's a powerful song. Hopefully, you never have to experience it. Heroin (opioids) just grabs hold of people and doesn't let go." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That's so awful. the only thing you can do is show the kids love and make them feel cared for. Addiction is a truly awful disease, people don't appreciate the toll it takes on families." }, { "speaker": "usr", "strategy": null, "text": "Thank you. One piece of good news. Her son went from failing most of his classes to making Honor Roll this trimester - that's what his advisor tells me. You've been really helpful and considerate. Chatting with you certainly made me feel better. I think we can end the support session at this juncture if you've met your session requirements." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That's so good!!! I hope i was helpful!! have a great day and continue being such a good support for the kids. I am very impressed." }, { "speaker": "usr", "strategy": null, "text": "Thanks so, much. Have a great holiday and we'll try to do the same." }, { "speaker": "sys", "strategy": "Others", "text": "You too. Enjoy the holidays!!! Hopefully, you all get to spend so much time togehter." } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "hello how are you today" }, { "speaker": "usr", "strategy": null, "text": "Not great. I'm feeling pretty down in the dumps." }, { "speaker": "sys", "strategy": "Question", "text": "Im sorry to hear that. how can I help" }, { "speaker": "usr", "strategy": null, "text": "I'm not sure how, exactly. I'm dealing with repeated rejections." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "That is always tough especially during this time of year and been there myself. What type of rejection are you experiencing" }, { "speaker": "usr", "strategy": null, "text": "Romantic rejection. It seems like every time I make an effort, it's immediately shot down." }, { "speaker": "sys", "strategy": "Question", "text": "I hate to ask you this but are you male or female?" }, { "speaker": "usr", "strategy": null, "text": "Male. Why do you ask?" }, { "speaker": "sys", "strategy": "Others", "text": "I ask it changes the perception on how I may help you because male and females deal with things differently." }, { "speaker": "usr", "strategy": null, "text": "Fair enough. What do you suggest I try?" }, { "speaker": "sys", "strategy": "Others", "text": "I am going to ask you a few questions if OK i don't want to sound like i am prying." }, { "speaker": "usr", "strategy": null, "text": "That's fine. I'm open to discussion." }, { "speaker": "sys", "strategy": "Question", "text": "OK do yo live in a rural or city, are you into male females or the like?" }, { "speaker": "usr", "strategy": null, "text": "I'm in a rural area, and I'm interested in women." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I too live in a rural area understand the complexities of tying to find someone. So my next question where looking to find that special connection." }, { "speaker": "usr", "strategy": null, "text": "I've had to resort to online dating and such as there are few opportunities to meet people in person." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I understand doing that I have tried it myself and trying to find that connection is few and far between. What sites have you tried using?" }, { "speaker": "usr", "strategy": null, "text": "Basically all of the ones you would expect. How would you suggest meeting people in person?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Well It would depend on if you were religious I would suggest church functions for example. I use my hobbies like pool and darts and cards and join groups that creates some common ground." }, { "speaker": "usr", "strategy": null, "text": "That sounds like a good idea. Do you attend meetups?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I have and i usually take someone i trust with me and if it doesnt feel right I leave." }, { "speaker": "usr", "strategy": null, "text": "That's good advice. Thanks for your help." }, { "speaker": "sys", "strategy": "Others", "text": "No problem glad I could help. Is there anything else I can help with?" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "5", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "Hi. How is your evening?" }, { "speaker": "sys", "strategy": "Question", "text": "Hello, I am doing well, thank you for asking :-) What can I help you with tonight?" }, { "speaker": "usr", "strategy": null, "text": "I’m feeling pretty down and angry." }, { "speaker": "sys", "strategy": "Question", "text": "I'm sorry to hear that. Is there a particular issue that you are upset about?" }, { "speaker": "usr", "strategy": null, "text": "My girlfriend broke up with me." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That's a really rough situation to deal with, your emotions are totally understandable." }, { "speaker": "usr", "strategy": null, "text": "I’m feeling so down. Especially why she broke up with me." }, { "speaker": "sys", "strategy": "Question", "text": "What was the reason she gave for breaking up with you?" }, { "speaker": "usr", "strategy": null, "text": "She is black and I’m white. It was tough on the relationship." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Cultural differences can be insurmountable obstacles in a relationship for some people." }, { "speaker": "usr", "strategy": null, "text": "I know but our synergy was amazing. I miss her so much. That skin drove me crazy!" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Getting over the good parts of a relationship can be hard. For some reason our brains like to obsess over the good parts like they were the only part of the relationship, and ignore all of the problems." }, { "speaker": "usr", "strategy": null, "text": "That is deep. I just need to do things to get my mind off of her." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Taking up an exercise you like can be helpful. You can work on yourself and blow off steam." }, { "speaker": "usr", "strategy": null, "text": "That’s a good idea. I might do yoga too." }, { "speaker": "sys", "strategy": "Information", "text": "Know also that you will find someone new when it's right, and that you will create a new synergy with that new person. We don't ever love anyone the same way twice." }, { "speaker": "usr", "strategy": null, "text": "You are making me feel better. That is very true. I may just casual date for now. I might take a trip to Jamaica." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "That sounds like fun! Whatever you do, take care of your heart" }, { "speaker": "usr", "strategy": null, "text": "What do you think" }, { "speaker": "sys", "strategy": "Others", "text": "About going to Jamaica? Sounds lovely" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "4", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, what is life like for you at the moment?" }, { "speaker": "usr", "strategy": null, "text": "Infinitely complicated. Too many decisions. I don't know what to do." }, { "speaker": "sys", "strategy": "Others", "text": "I am sorry to hear that but I am happy to listen and help you if I can what sort of things are you trying to decide?" }, { "speaker": "usr", "strategy": null, "text": "I don't even know where to start. I'm trying to decide if I can build trust with him again. He lied about everything." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Well, let's try to take it one problem at a time so's not to get overwhelmed. What is your biggest problem at the moment? Ah, am I to take it that a relationship has recently ended?" }, { "speaker": "usr", "strategy": null, "text": "When we met, before we got involved, he said he was divorced. I ended up finding out that he was still legally married. He assured me that they were just a pen's stroke away from being divorced. That was in March. I found out three weeks ago that they're actually still living together. ANd, no. We haven't broken up yet." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Ah I totally hear you .. the old 'we're getting divorced' line. I've been in that one! You are well out of this." }, { "speaker": "usr", "strategy": null, "text": "I'm debating. I don't know what to do. I feel like a schmuck. He has such pretty words." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "From personal experience I think that if they say they're going to get divorced and then drag their feet it is never going to happen." }, { "speaker": "usr", "strategy": null, "text": "And he invests so much time and effort into us. I agree with you. My mind agrees. My stupid emotions are clouding things." }, { "speaker": "sys", "strategy": "Others", "text": "Well, if you were to give him an ultimatum what do you think he would say?" }, { "speaker": "usr", "strategy": null, "text": "I did. LOL" }, { "speaker": "sys", "strategy": "Question", "text": "And he's still married?" }, { "speaker": "usr", "strategy": null, "text": "And he brought his kids to my house so they could meet my kids. He had a conversation with them about why he and their mother had been living the way they had. (in seperate floors of the house) That was two weeks ago. So, yes, he is. Too soon to tell." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I can tell that you feel that you are being cheated here. I can't tell you what to do but don't you think you deserve better?" }, { "speaker": "usr", "strategy": null, "text": "I guess that's what I'm trying to figure out. Should I give him time to prove himself now that he's backed into a corner." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "It's not for me to say but I wonder if he's really going to change as he has not already." }, { "speaker": "usr", "strategy": null, "text": "That's not an easy question to answer. He treats me very well. Always has. And he is frantically trying to accomodate me, now htat I know. I agree with you. It's one of my fears." }, { "speaker": "sys", "strategy": "Question", "text": "How do your children feel about this? And his?" }, { "speaker": "usr", "strategy": null, "text": "MY children (6 and 9) have been living with him in their lives as a male figure who is growing into a father figure. He and I have been together for fifteen months, and part-time living together for six. This isn't a new relationship. That's part of the complication, too. His kids actually asked if they could come live with me while he and his (ex?) figured their shit out." }, { "speaker": "sys", "strategy": "Question", "text": "Yes, I can imagine that it is. It is always really difficult when children are involved. I know you would not want your children to be hurt" }, { "speaker": "usr", "strategy": null, "text": "It's a messed up situation that COVID has not improved. He was furloughed in May. Indeed I don't, you're right." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I hear you. Covid has disrupted the whole world so might this year! I can't wait for it to be over." }, { "speaker": "usr", "strategy": null, "text": "But now it seems like it will hurt them if I break up with him." }, { "speaker": "sys", "strategy": "Others", "text": "But it will hurt them more the longer the situation goes on :(" }, { "speaker": "usr", "strategy": null, "text": "I wish I could say that I were confident that 2021 would be better, but... Too right. And this is all a part of why this is not a simple situation." }, { "speaker": "sys", "strategy": "Others", "text": "Well it surely could not be worse :)" }, { "speaker": "usr", "strategy": null, "text": "I have no doubt that he loves me very much. Hahahaha! Seems that way. He didn't make this lie up for me. That's an interesting thing. He was living the \"divorced dad\" lie to A LOT of people. Anybody and everybody who was far enough away to be lied to. She lives in her bedroom. Only comes out to work two nights a week. DOesn't want to have anything to do with her kids (5, 9, 11, 13)" }, { "speaker": "sys", "strategy": "Others", "text": "(sorry was afk let me catch up)" }, { "speaker": "usr", "strategy": null, "text": "And she and my BF have been living that way for three years. Over a year before I even met him." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Is it possible she is suffering from depression?" }, { "speaker": "usr", "strategy": null, "text": "I would all but guarantee it." }, { "speaker": "sys", "strategy": "Others", "text": "It just worries me that he might treat you the same way if you were ever in the same position" }, { "speaker": "usr", "strategy": null, "text": "Here's the other kicker, though... She knows about me. (I know. You're right. I thought that as well)" }, { "speaker": "sys", "strategy": "Question", "text": "And how does she feel about you?" }, { "speaker": "usr", "strategy": null, "text": "She doesn't care. She just wants to keep the status quo. She likes the money and security. (before he was furloughed, he made very good money.)" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I think it would be better if he were able to come to a sensible financial solution with her. This situation is damaging for everyone." }, { "speaker": "usr", "strategy": null, "text": "Yes! I agree! EVERYBODY!" }, { "speaker": "sys", "strategy": "Others", "text": "I hope I have been able to have been of some help to you :) A very happy New Year to you!" }, { "speaker": "usr", "strategy": null, "text": "Happy New Year!" }, { "speaker": "sys", "strategy": "Information", "text": "You just need to press quit and take the survey - it has to be done at your end :)" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, How are you today?" }, { "speaker": "usr", "strategy": null, "text": "Hi! I'm alright, wbu?" }, { "speaker": "sys", "strategy": "Question", "text": "I'm doing good! Have you been struggling with anything lately?" }, { "speaker": "usr", "strategy": null, "text": "Yeah honestly. I am struggling with money currently, but I don't want to find a new job. I love my job and I love the people, I don't want to start over at a new place. But income is rough right now. So I'm having a hard time deciding what to do" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "That sounds like a hard decision to make, I recently went through a very similar situation with my employer. Money issues are hard to deal with because it affects our livelihood. Is it possible for you to receive a raise from your current job?" }, { "speaker": "usr", "strategy": null, "text": "Yes, but not for a while. So I'm not sure if waiting is worth it" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "It sounds like you are really stressed over the future possibilities. It also seems like you love you job now so it may be hard to leave." }, { "speaker": "usr", "strategy": null, "text": "Yeah exactly" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Are there any better paying jobs near you that you think you could enjoy just as much?" }, { "speaker": "usr", "strategy": null, "text": "Of course I've looked and thought about it, but there's no way of really knowing unless I try them out. I could always try a new job while keeping my current one and decide which one is better, but then I would be overworking myself and more stressed I think" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "It sounds like you have a good understanding of the different possibilities that you have. It also sounds like it may be more stressful for you to leave your current job." }, { "speaker": "usr", "strategy": null, "text": "Yeah probably. I might just need to start really budgeting and living more scarcely for a while. And even though that sucks, I will probably be happier in the long run" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I have recently started using different budgeting apps that also include different coupons available at my local grocery stores. Have you tried any of these that might help budgeting?" }, { "speaker": "usr", "strategy": null, "text": "No I haven't but that's a good idea!" }, { "speaker": "sys", "strategy": "Information", "text": "There are so many different options available and some even provide small loans until your next payday, I know I have used these when I was in a tight spot." }, { "speaker": "usr", "strategy": null, "text": "You're right. I have so many options that I can use to stay where I am at and stay happy. I'm gonna keep this job and do what I can until raise time" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I think that's a great idea and will provide you much more happiness in the long run." }, { "speaker": "usr", "strategy": null, "text": "Thank you so much for chatting with me! It really helped me with my unsureness" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I'm so glad I could help, it seems like you're really making a great choice that will benefit you and provide great support in the near future." }, { "speaker": "usr", "strategy": null, "text": "Yeah :) I hope you have a great rest of your day!" }, { "speaker": "sys", "strategy": "Others", "text": "Thank you! You as well!" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "0" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi," }, { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "Hello.. I'm good.. Thank you.. How are you?" }, { "speaker": "sys", "strategy": "Others", "text": "I am okay. Windy day here" }, { "speaker": "usr", "strategy": null, "text": "ok. I wanted to talk about the highly anxious and nervous situation I was in some time back." }, { "speaker": "sys", "strategy": "Information", "text": "Please tell me about it" }, { "speaker": "usr", "strategy": null, "text": "It was due to my work environment. I was given a responsibility, which I wanted to produce good results. So, I ended up working too much time for several months and ignored everything else, including my health. This alienated me from my friends and family Because of that time period, to this day, I'm not as close as I once used to be with my friends" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I had that tendency too, work was very important to me, sometimes to the detriment of my relationships. Tell me more about the lack of closeness. What's different?" }, { "speaker": "usr", "strategy": null, "text": "yes. I miss out on key moments and I felt left out." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Is there any way to speak to them directly about how you feel about that time... tell them what your feeling. People who care for you can be very understanding" }, { "speaker": "usr", "strategy": null, "text": "hmm yes.. I agree." }, { "speaker": "sys", "strategy": "Information", "text": "You don't have to make a big deal about it but I have found that a low key discussion can change things for the better" }, { "speaker": "usr", "strategy": null, "text": "yes. And I will be happy to make more time for friends and family as well." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Plus at least you will have stated how you feel and no matter the outcome you can feel like it's been addressed" }, { "speaker": "usr", "strategy": null, "text": "yes." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I have found that if something has been bothering me, just dealing with it somehow will make me feel better and enable me to get on with the good aspects of my life" }, { "speaker": "usr", "strategy": null, "text": "True. I feel like I should try that." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Good luck. A friend of mine used to say \"action alleviates anxiety\" and Ive found that helpful" }, { "speaker": "usr", "strategy": null, "text": "True. This really helped. Thanks for your time." }, { "speaker": "sys", "strategy": "Others", "text": "You're welcome" } ]

{ "seeker": { "empathy": "3", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "4" }, "supporter": { "relevance": "3" } }

[ { "speaker": "usr", "strategy": null, "text": "hi" }, { "speaker": "sys", "strategy": "Others", "text": "Hello! My name is Joe. It's nice to meet you! How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "Really am not feeling well, am not able to handle my stress" }, { "speaker": "sys", "strategy": "Question", "text": "I'm so sorry to hear that! Is there anything specific going on that is stressing you out?" }, { "speaker": "usr", "strategy": null, "text": "covid 19" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "It sounds to me like COVID-19 in general is causing you a lot of stress. Does this sound accurate to you?" }, { "speaker": "usr", "strategy": null, "text": "yes because of my age and low immunity level" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I also have a compromised immune system, so I understand where you're coming from. All of this has been very scary." }, { "speaker": "usr", "strategy": null, "text": "yes moreover i am living alone, for my job and needs i need to take care of myself" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I know it's tough, but I believe that if we all keep working together and talking through our feelings, we can make it through this!" }, { "speaker": "usr", "strategy": null, "text": "But when i see social media and News every day it increasing my stress level" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I live alone as well and also need to take care of myself. It can be so hard at times. I found that spending less time on social media and less time watching the news has helped my anxiety level to an extent. I don't think you should completely stop listening to what's going on as it's important to stay informed, but for me, limiting the amount of time that I spend engaging in these activities really helped. Have you thought about limiting how much time you spend tuning into news sources and especially on social media? I know it's hard because there isn't much to do." }, { "speaker": "usr", "strategy": null, "text": "yes but what can i do if am not spending time on it there is not much option now i can't go out also" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Have you considered spending your time engaging in other hobbies? I've been doing a lot of arts and crafts (one in particular called diamond painting that can be ordered directly from Amazon) and also reading novels that I can also have delivered right to my door. This also prevents me from having to go out in public. Talking to me about how you're feeling is a great start! I'm proud of you for being open and honest about what's going on in your head. It's very easy for people to get stuck inside of their own minds right now. Another suggestion I've been mentioning to others suffering from the mental stressors that COVID-19 is causing is considering speaking to an outpatient/occupational therapist. Is this something you'd be willing to consider?" }, { "speaker": "usr", "strategy": null, "text": "Thanks that was good idea better keep away myself from social media for a while thanks for your support" }, { "speaker": "sys", "strategy": "Others", "text": "You're welcome! I'm more than happy to provide any help that I can. I'd also very highly recommend finding hobbies that you enjoy, even if arts and crafts or reading aren't your thing. Can you think of anything else that would help you to keep your mind off everything going on? I've also found that guided meditation (you can find a lot of these for free on YouTube) helps to calm my mind down at night and allows me to get a really good night's sleep." }, { "speaker": "usr", "strategy": null, "text": "thanks" }, { "speaker": "sys", "strategy": "Others", "text": "You're very welcome! I hope that some of the things that I suggested help you to get through all of this. It seems as though you're feeling very similar to how I've been feeling." }, { "speaker": "usr", "strategy": null, "text": "yes" }, { "speaker": "sys", "strategy": "Others", "text": "How has the weather been where you are? Sometimes, just getting outside for a brief walk alone or even just for a few minutes to get some fresh air can really be helpful." }, { "speaker": "usr", "strategy": null, "text": "sanjose" }, { "speaker": "sys", "strategy": "Information", "text": "I found a few months ago that the more time I spent watching the news and following COVID-19, the more depressed and anxious I got. I decided that I'd spend 30 minutes twice per week catching up on what's going on in my local area and around the globe. Other than that, I try not to focus on it as much as I can. Wow, it must be beautiful there! I'm in Pennsylvania." }, { "speaker": "usr", "strategy": null, "text": "that would help" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "5", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "sys", "strategy": "Question", "text": "hi there! how are you feeling today?" }, { "speaker": "usr", "strategy": null, "text": "i feel depressed" }, { "speaker": "sys", "strategy": "Question", "text": "i'm sorry to hear that. is there a specific reason you are having these feelings?" }, { "speaker": "usr", "strategy": null, "text": "i feel alone. i feel like i do not have any one to talk to when it comes to my emotions." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I understand. I have been feeling quite lonely too, I find myself feeling lonely at work and struggling to find someone I trust to talk to about these emotions. Do you have a friend or family member that you trust who might understand some of these feelings?" }, { "speaker": "usr", "strategy": null, "text": "i do have a few friends that i think i can talk to about how i am feeling however the thought of them being too busy with their work is what prevents me from reaching out to them." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I understand. Correct me if i'm wrong, it sounds like you're nervous to open up to these trusted people because you think they might be distracted by their work to provide the empathy you need and fully understand how you are feeling. Does that sound right?" }, { "speaker": "usr", "strategy": null, "text": "you know i think that you are right about this. it has always been difficult for me to open to others even with those that have been there for me when i needed someone. i feel like a mix of emotions nervous but at the same time wanting to reaching out for help" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I understand these feelings very well. Sometimes, my fear overshadows my want for help. I find it easier to open up to others through writing rather than face to face. Have you considered putting your feelings in writing and opening up to trusted friends and family in this way?" }, { "speaker": "usr", "strategy": null, "text": "i have been writing for a while but due to my emotions i have stopped writing like i used to. when i did write i did notice a change in my feelings it became more positive and less depressed. now that i stopped writing its like i went back into depression" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "It sounds like writing your feelings down helped you greatly in the past. May I suggest going back to writing and even letting someone you trust read what you have written down to understand how you are feeling?" }, { "speaker": "usr", "strategy": null, "text": "yes writing has been a huge help for me. i would take your suggestion and begin writing again to feel better. and i have let others read what i wrote and they have said it has helped them get over their depression and helped them understand me more" }, { "speaker": "sys", "strategy": "Question", "text": "That's great! I am glad to hear that you will begin writing again. Thank you for opening up to me about your feelings. How do you feel about the solution we have come to today?" }, { "speaker": "usr", "strategy": null, "text": "now that i was able to talk about how i feel with you and you giving me a useful suggestion i feel less depressed and feel motivated to write again. your help has been really helpful for me" }, { "speaker": "sys", "strategy": "Question", "text": "That's wonderful! I appreciate your honesty about how you are feeling. I am proud of you for seeking help. Is there anything else you would like to discuss?" }, { "speaker": "usr", "strategy": null, "text": "thank you so much for helping me. and that is all that i would like to discuss. you have been a big help for me" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I am glad I could be here for you! I am hoping you continue to feel better and your writing helps to work out these feelings. Thank you so much for being open with me. I hope you have a fantastic rest of your day! :)" }, { "speaker": "usr", "strategy": null, "text": "thank you. hope you enjoy your day" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "3", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "hi help to solve my problem" }, { "speaker": "sys", "strategy": "Others", "text": "How are you today?" }, { "speaker": "usr", "strategy": null, "text": "fine. What about you?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "What is bothering you today that I may be able to help with." }, { "speaker": "usr", "strategy": null, "text": "my close friend made a mistake. she scolded for it and not speak to me at all" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Maybe she misunderstood what you meant?" }, { "speaker": "usr", "strategy": null, "text": "I told her not to make a mistake and advised her. but she refused it and scolded me Also she behaved that as if I commited a mistake" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Maybe you were too direct with your answer and she could not process the impact." }, { "speaker": "usr", "strategy": null, "text": "I just helped her only but she refused me and hurt me" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "All people cannot be helped directly, maybe a subtle lead would have helped." }, { "speaker": "usr", "strategy": null, "text": "No, I will tell all the facts about it. but she cant believe me and hurt me more and it make me more emotion ok. I will try to recover from this situationm" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Why did she feel so repulsed by your answer?" }, { "speaker": "usr", "strategy": null, "text": "Since she is close friend for more than20years, I cant tolerate it because she didn't accept her mistake I tend to rectify her mistake but she didn';t accept my voices at all" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Long term friendships are difficult to unravel from misunderstandings." }, { "speaker": "usr", "strategy": null, "text": "yes, i think so how to solve this misunderstading" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Maybe you can try again with a more indirect approach." }, { "speaker": "usr", "strategy": null, "text": "With full of depression, I can't do what to do If approached indirectly, it will be helpful to resolve this probleem I just follow it" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "There is no reason for you to be depressed, the friendship is of value to you" }, { "speaker": "usr", "strategy": null, "text": "Thanks for your help and your wordings are good for me" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "4", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Good afternoon, what can I help you with today?" }, { "speaker": "usr", "strategy": null, "text": "Hi, I'm just wanting to talk about my sadness that happens every now and then. Sometimes at night, (and only at night) I get in these super depressive moods and have almost mental breakdowns about everything in my life. But it doesn't happen all the time... only sometime and I don't know why" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That sounds like a really difficult situation to be in, I'm sorry to hear you're going through that." }, { "speaker": "usr", "strategy": null, "text": "Yeah it is, and I'm not sure why it happens" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Especially when the sun starts going down sooner, it can seem like we have less time, and as if things are closing in upon us." }, { "speaker": "usr", "strategy": null, "text": "Yeah exactly. Where I live, we just had daylight savings so it gets dark around 5:30 PM and it feels like my days are just wasted" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "There are a few strategies you could use to combat that. Personally, I try to soak in as much sunlight as possible before it goes down. Sometimes that will mean moving your work space, maybe getting up earlier to have a cup of coffee in the sunrise, maybe it's scheduling breaks into your day where you specifically get some vitamin D. As far as the intrusive and repetitive nature of the thoughts, have you ever consulted with a therapist or other mental health professional? Obsessive thoughts are sometimes a sign of anxiety." }, { "speaker": "usr", "strategy": null, "text": "Yeah that is good advice. I definitely need to work on getting myself up earlier in the mornings, I've just come so accustomed to my current sleep schedule. And in all honesty, I haven't tried a therapist yet... I'm scared it will be hard to open up to a stranger" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That's an understandable fear. I challenge you to think about it as not too different from this chat here; An opportunity to get some objective advice and perspective." }, { "speaker": "usr", "strategy": null, "text": "Wow yeah I didn't even really think about that... And I'm sure there are ways to get in contact with therapists without having to be face to face? I just like the anonymous aspect of it. I feel like I come across as weak if people see me for me" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes, BetterHelp is one of those I believe TalkSpace is another one" }, { "speaker": "usr", "strategy": null, "text": "Yeah that's true I have heard of BetterHelp. Maybe I should reach out on one of those platforms when I feel like I am going into one of my depressive episodes." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "It may be helpful! As far as I understand it's exceptionally easy to switch between therapists on that service, too. So if the first one is not a good fit, you can try someone else. The biggest piece of advice that I can give you is some that I've recently been enacting for myself: When you get into the spiral, and you can't shake the nasty repeated thoughts, even if you \"need\" to sleep, get out of bed and move to a different room. Change the situation up, get some tea, sparkling water, whatever you want, but change what your body is literally doing." }, { "speaker": "usr", "strategy": null, "text": "Oh yeah! That's true! I will try it. And also try to incorporate a better sleep schedule. And that is very helpful thank you. I do live in a small apartment, but I have noticed that when I get out of bed and at least move to the couch, it is a different environment even though it wouldn't seem like it. I never thought how that would help me though. I will totally do it more often when I am slumping" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You sound optimistic and like you're open to trying new things to help, I think you're going to start feeling better soon. LOL my friend calls that \"vacation bed!\" and sleeps on the couch over the weekend like it's a treat :-D" }, { "speaker": "usr", "strategy": null, "text": "Yeah I definitely want to try what I can! And that is awesome haha the vacation bed! Love it Thank you so much for our conversation! It really motivated me to try new things to help" }, { "speaker": "sys", "strategy": "Others", "text": "Things may take some time, but every time you take action to get better, it will help. You are very welcome! I hope you have a wonderful evening :-)" }, { "speaker": "usr", "strategy": null, "text": "Thank you! You as well" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Good evening." }, { "speaker": "usr", "strategy": null, "text": "Hello. How's it going?" }, { "speaker": "sys", "strategy": "Question", "text": "It's going well, how are you?" }, { "speaker": "usr", "strategy": null, "text": "I'm somewhat anxious and distressed because of college." }, { "speaker": "sys", "strategy": "Question", "text": "Is there anything specific going on in school that it making you anxious?" }, { "speaker": "usr", "strategy": null, "text": "Yes, I have a large project I must complete for one class, a very important exam for another, and for another my professor is quite incompetent and might cause me to fail that course." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Okay, so from what I have read you are anxious because you have a project and an exam going on and you are struggling in another, is that correct?" }, { "speaker": "usr", "strategy": null, "text": "Yes, that is correct. It's caused severe anxiety for me." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I can tell just from these few messages how anxious you are about these things. I am currently in college too, and I completely understand the anxiety around your project and your exams." }, { "speaker": "usr", "strategy": null, "text": "Yes, it's very unfortunate that things turned out this way. I might have the project and exam dealt with, but the one with the incompetent professor makes me want to slam my head on the wall." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Have you talked to the professor in the class you are struggling in about ways he can help you learn better? I have found that speaking with my professors when I was struggling and explaining why has helped me in the past." }, { "speaker": "usr", "strategy": null, "text": "Yes, I have talked with him. Unfortunately, communication is the worst part with him. He will read emails but only selectively respond to some things. I ask him to give me the details for an assignment he never sent the details for and he always ignores it. I do n't think he even has the assignment instructions recorded anywhere." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Is there anyone in your class that you are close to that you can reach out to?" }, { "speaker": "usr", "strategy": null, "text": "We have a Discord server set up for the class where we're all trying to make sense of the class and our professor because it has been such a bad experience for all of us. Unfortunately even that doesn't help." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Have you thought about reaching out to a tutor who has previously taken this course to help with the assignments?" }, { "speaker": "usr", "strategy": null, "text": "It won't work because this professor is \"winging it\" in that he is doing things he never did for the class before, and he is in way over his head. Mostly because of COVID." }, { "speaker": "sys", "strategy": "Question", "text": "Is it too late in the semester to drop the course without penalty?" }, { "speaker": "usr", "strategy": null, "text": "It is too late, yes. I wish I had dropped it sooner." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Another option I could think of would be to reach out to your advisor and explain the situation with them and explain that everyone is struggling in the class. She may have some options for you," }, { "speaker": "usr", "strategy": null, "text": "That may be a good idea. I'll consider that." }, { "speaker": "sys", "strategy": "Others", "text": "I think that it would definitely help!" }, { "speaker": "usr", "strategy": null, "text": "Thanks for your help." }, { "speaker": "sys", "strategy": "Others", "text": "You are very welcome! I am glad you chatted with me tonight!" }, { "speaker": "usr", "strategy": null, "text": "I am glad to have talked you as well. Good nigh t(or day)." }, { "speaker": "sys", "strategy": "Others", "text": "Thank you! You too!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Hello. How are you today?" }, { "speaker": "usr", "strategy": null, "text": "I've been better. I've been really sad ever since my girlfriend and I broke up and I don't know what to do." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "The end of a relationship is a really difficult time. How long were you together?" }, { "speaker": "usr", "strategy": null, "text": "Yeah every day has been pretty hard. We were together for about 3 years." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Three years is a long time. What led to the breakup?" }, { "speaker": "usr", "strategy": null, "text": "We found ourselves arguing more and more each day." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I've been in relationships like that. It really takes it out of you. What are your days like now?" }, { "speaker": "usr", "strategy": null, "text": "Every day has been feeling the same. I didn't like that we fought but now I feel empty. I don't know what to do." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I can totally understand why you're feeling that way. How long have you been seperated?" }, { "speaker": "usr", "strategy": null, "text": "It's been about a month now." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "So this is still really fresh. It's going to take some time to start to feel normal after three years. What have you been doing for self-care? What have you been doing for self-care?" }, { "speaker": "usr", "strategy": null, "text": "I haven't really been doing much. My friends invite me out but I never feel like going." }, { "speaker": "sys", "strategy": "Information", "text": "After a three year relationship, you're going to have a period of mourning. This happens whether the breakup was right or wrong. It's still a huge part of your life now separated, and that's an important life event." }, { "speaker": "usr", "strategy": null, "text": "Yeah that makes sense. It's just hard you know. What steps should I take to feel better?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I think it would be good for you to go out with your friends. Sometimes when you're really down, you might not feel like it. Going out takes effort, but it's worth it." }, { "speaker": "usr", "strategy": null, "text": "Okay I'll try to make an effort to go out more." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Isolating at home is not going to help you process things. You might even consider going on some walks/runs, and getting in more exercise." }, { "speaker": "usr", "strategy": null, "text": "That's a good idea I'll try to be more active. Thanks for all the help I appreciate it." }, { "speaker": "sys", "strategy": "Others", "text": "Of course. Anytime." }, { "speaker": "usr", "strategy": null, "text": "It's nice to have someone to talk to thanks for hearing me out. Do you have any more advice?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "It will get easier. It'll just take a little time. Remember, it is okay to be sad. Trying to hold back emotions will only make things harder, so let them out as they come up." }, { "speaker": "usr", "strategy": null, "text": "I have been bottling up a lot of my emotions so maybe I'll try to talk to a friend about how I'm feeling." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Absolutely. Talking to a close friend is one of the best things you could do." }, { "speaker": "usr", "strategy": null, "text": "Okay, thanks for all the help!" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Question", "text": "Hi there, how are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "I doing good.. how are you?" }, { "speaker": "sys", "strategy": "Question", "text": "I am good thanks. What would you like to talk to me about?" }, { "speaker": "usr", "strategy": null, "text": "I am going to school and this semester I am having too much pressure ... could not handle it." }, { "speaker": "sys", "strategy": "Information", "text": "I am sorry to hear that. Have you got anyone you can talk to? Maybe take some time off?" }, { "speaker": "usr", "strategy": null, "text": "I cannot take any time off since this is in the middle of the semester. And dropp ing any class is not an option either." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "So you feel that you are trapped and yet you are not coping properly?" }, { "speaker": "usr", "strategy": null, "text": "I am having too much anxiety and don't know how to deal with it." }, { "speaker": "sys", "strategy": "Information", "text": "I suggest that you talk to a counsellor. There should be free services available at your university." }, { "speaker": "usr", "strategy": null, "text": "What kind of advise should I be seeking from the counsellor?" }, { "speaker": "sys", "strategy": "Information", "text": "Well, perhaps they can at least alleviate your anxiety somewhat. Or maybe even get you a sick note to give you a little extra time to complete your assignment.s" }, { "speaker": "usr", "strategy": null, "text": "Do you think that could hurt my grade if I turn them in late?" }, { "speaker": "sys", "strategy": "Others", "text": "No, as long as you have a doctor's letter explaining why." }, { "speaker": "usr", "strategy": null, "text": "But I am not sick, would the counsellor write note for me under this situation?" }, { "speaker": "sys", "strategy": "Others", "text": "There is more than one way to be sick. You sound as though you are suffering from depression and stress." }, { "speaker": "usr", "strategy": null, "text": "I guess you are right... I will try to make an appointment with the counselor next week." }, { "speaker": "sys", "strategy": "Question", "text": "Do you have any friends or family that you can discuss this with?" }, { "speaker": "usr", "strategy": null, "text": "I have an elder sister I can talk to." }, { "speaker": "sys", "strategy": "Question", "text": "Is she sympathetic to what you are feelign?" }, { "speaker": "usr", "strategy": null, "text": "I think so.." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Well that is a good start. Maybe you could make a list of things you want to discuss with your counsellor too." }, { "speaker": "usr", "strategy": null, "text": "I like the idea .. thanks.." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Try not to worry - I hope that things go well with you." }, { "speaker": "usr", "strategy": null, "text": "I hope so.. thank you for you suggestion." }, { "speaker": "sys", "strategy": "Others", "text": "All the best to you in your future and thank you for talking! You have to press quit first cos I can't :)" }, { "speaker": "usr", "strategy": null, "text": "You have a good day..." }, { "speaker": "sys", "strategy": "Others", "text": "and you :) Can you press quit and take the survey :)" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "1", "initial_emotion_intensity": "2", "relevance": "4" }, "supporter": { "relevance": "4" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you?" }, { "speaker": "usr", "strategy": null, "text": "I am ok. How do you do Can you help out" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Great, I am happy to lend a listening ear." }, { "speaker": "usr", "strategy": null, "text": "Thank you for your concern." }, { "speaker": "sys", "strategy": "Question", "text": "Of course, what is bothering you today?" }, { "speaker": "usr", "strategy": null, "text": "I am worry about my job. Because of pandemic" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Are you worried of losing your job due to COVID-19?" }, { "speaker": "usr", "strategy": null, "text": "yes. absolutely" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I understand your concern about losing your job during these times. So many people are worried and it doesn't seem to be getting better." }, { "speaker": "usr", "strategy": null, "text": "Ya. I am feeling the same." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Have you tried speaking to your employer about how you can secure your job? Many people have been trying to see if they can get unemployment just in case they do lose their income." }, { "speaker": "usr", "strategy": null, "text": "Not yet speak. I will try my best to solve this problem" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "It is always good to know all your options during the pandemic. I hope you feel better assured knowing that you can try and qualify for unemployment benefits just in case you do lose your job." }, { "speaker": "usr", "strategy": null, "text": "Ok thank you so much for your best time which is spend with me." }, { "speaker": "sys", "strategy": "Question", "text": "Is there anything else you would like to share with me?" }, { "speaker": "usr", "strategy": null, "text": "No. thanks" }, { "speaker": "sys", "strategy": "Others", "text": "Please end the conversation if there is nothing left for me to help you with :)" }, { "speaker": "usr", "strategy": null, "text": "Ok." }, { "speaker": "sys", "strategy": "Others", "text": "Happy to work with you :)" }, { "speaker": "usr", "strategy": null, "text": "Happy to chat with you again in future" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "4", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Hello! How are you today?" }, { "speaker": "usr", "strategy": null, "text": "im good" }, { "speaker": "sys", "strategy": "Question", "text": "What seems to be bothering you?" }, { "speaker": "usr", "strategy": null, "text": "im have been very depressed due to lack of jobs and i have a lot of bills pending" }, { "speaker": "sys", "strategy": "Question", "text": "When was the last time you were employed?" }, { "speaker": "usr", "strategy": null, "text": "May 2020" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Coronavirus has impacted lives of many hard-working people. Are you eligible to receive help from the government?" }, { "speaker": "usr", "strategy": null, "text": "My unemployment benefit has been stopped" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I understand how being umemployed at this time could be very stressful." }, { "speaker": "usr", "strategy": null, "text": "Yes it is. especially when you are not getting any help" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I would apply anywhere that is hiring. You'd be surprised with the feedback you get. Being in the house will not help. If you've applied everywhere online, why not take a walk some where near to apply to small businesses that may not have applications online. Would that be an option for you?" }, { "speaker": "usr", "strategy": null, "text": "I think i would just try that for now" }, { "speaker": "sys", "strategy": "Others", "text": "It would also help you get out of the house and have something positive to think about!" }, { "speaker": "usr", "strategy": null, "text": "yes i agree, because it is very depressing staying in the house with nothing to do" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Most people would agree! You have to be able to get out of the house and be social in order to be truly happy and then you will enjoy your time at home once again." }, { "speaker": "usr", "strategy": null, "text": "Thanks so much for your encouragement" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "As for your pending bills, you can always try to see what type of assistance you can be provided by the company billing you. There may also be assistance by your local government for electric bills, water bills, and so forth." }, { "speaker": "usr", "strategy": null, "text": "I have some things that has been moved to collections" }, { "speaker": "sys", "strategy": "Information", "text": "Collection companies will usually work with you so you can make payments instead of paying one lump sum. After the payment plan has been sent or you've paid you're full amount it will even come off of your credit." }, { "speaker": "usr", "strategy": null, "text": "well i hope so, because i have been so worried about it" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I know it is harder to see the brighter side of things when depression is involved but it will get better! You will find a job and be the best you can be!" }, { "speaker": "usr", "strategy": null, "text": "sometimes i have a walk down the street to clear my mind, but when i'm back home i get back to thinking again Thanks a lot for your help i really appreciate it" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "4" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how is your feeling now?" }, { "speaker": "usr", "strategy": null, "text": "I feel very bad right now. I don't know how I should make my daughter understand that her dressing is not appropriate" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "It sounds like your daughter does not understand your feelings." }, { "speaker": "usr", "strategy": null, "text": "I think she does but is only being rebellious due to peer pressure. She is a good sensible girl." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I had similar situations. I had to tell my son to dress appropriately too." }, { "speaker": "usr", "strategy": null, "text": "Should I take her for counselling so that she can understand that she doesn't have to dress like her friends in order to be with them?" }, { "speaker": "sys", "strategy": "Question", "text": "Before you do that, d id you communicate with her directly and express your concerns?" }, { "speaker": "usr", "strategy": null, "text": "I have tried that before and have even asked her grandmother to have a chat with her." }, { "speaker": "sys", "strategy": "Information", "text": "I totally understand how you feel. Take a deep breath and it can help you feel better." }, { "speaker": "usr", "strategy": null, "text": "She doesn't have a mom figure in her life because her mom passed on when she was only three." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "So sorry to hear this. I do think professional counselling can help." }, { "speaker": "usr", "strategy": null, "text": "Its been quite a challenge to play both mom and dad in her life. Sometimes I feel inadequate to deal with female issues." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "From our short conversation, I can feel the weights on your shoulder." }, { "speaker": "usr", "strategy": null, "text": "It feels nice to know someone can understand me because I rarely talk about my feelings openly." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes, you have done very well. Don't get discouraged." }, { "speaker": "usr", "strategy": null, "text": "So do you suggest I seek professional help for her?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes, please do. I also suggest youself watch some motivation videos online such as Jon Jandia's \"life is easy\". Life is easy. We made it too complicated." }, { "speaker": "usr", "strategy": null, "text": "I will take your suggestion. And do you think its a good idea to take her shopping and show her some of the outfits that I approve off?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes, it is a good idea. Also tell her those clothes do not make her a different person. She can look at the mirror and she will see she is still the same no matter what clothes she wears." }, { "speaker": "usr", "strategy": null, "text": "Thank you so much for the encouragement." }, { "speaker": "sys", "strategy": "Others", "text": "You are very welcome, good luck for everything." }, { "speaker": "usr", "strategy": null, "text": "Bye." }, { "speaker": "sys", "strategy": "Others", "text": "Take care, bye for now." } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "hi" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Hello!" }, { "speaker": "usr", "strategy": null, "text": "I'm dealing with a lot of frustration and anxiety." }, { "speaker": "sys", "strategy": "Question", "text": "How are you?" }, { "speaker": "usr", "strategy": null, "text": "Frustrated and anxious" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Oh I understand how that can be. Would you like to tell me about it?" }, { "speaker": "usr", "strategy": null, "text": "Ok. I have a friend who I've known a long time, who is one of my closest friends, but who is extremely insecure. She constantly seeks affirmation that I love and care for her, even though she should KNOW I do, since we have been friends for so long." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I can understand how that can become a source of frustration after a while. Would you like to share what pushed it beyond the normal point today?" }, { "speaker": "usr", "strategy": null, "text": "It's just been an ongoing thing that has escalated recently because she's so afraid and timid and doesn't believe anyone could really love or care for her. I get sick of having to say that of course I love her." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I can relate because I also have a close friend that seeks constant reaffirmations. Have you spoken with her about this?" }, { "speaker": "usr", "strategy": null, "text": "I have. I address it every time it comes up. She always sells herself short. Recently I suggested she could babysit my kids, she agreed, then almost immediately said it was ok if I had someone better in mind, and didn't want her, even though I had asked her! do you talk to your friend about it?" }, { "speaker": "sys", "strategy": "Information", "text": "Sometimes it is very difficult to see yourself through someone elses eyes when you undervalue yourself. I know it may be difficult to remain patient when your friend repeatedly does this, but maybe you could explain to her that it makes you feel like she is mistrustful of your opinion when she second guesses your taste in friends." }, { "speaker": "usr", "strategy": null, "text": "Yes, I know. Until she finds her self worth, it doesn't matter what any of her friends say to her. I have actually told her that. That it seems like she doesn't trust me." }, { "speaker": "sys", "strategy": "Others", "text": "Possibly explaining it in a way she can relate to would be helpful. I did in fact speak with my friend and it helped our relationship quite a bit. We continue to be very close 20 years later." }, { "speaker": "usr", "strategy": null, "text": "It's frustrating to me and gives me anxiety because I wish I could change her to see herself the way I, and others, do. But I know I can't make her see her self worth. That's something she has to find for herself. That's good to hear about you and your friend." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I can feel your frustration just by our conversation, and I too wish that she could see that you value both her and your friendship enough to reach out to someone that can just listen. Don't forget that your feelings are valid as well." }, { "speaker": "usr", "strategy": null, "text": "I know they are. And yes, she's dealing with a lot, but we all are, and it would be so much better for her if she could trust the people who love her to actually love her." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Sometimes you have to take a step back and fill your own cup." }, { "speaker": "usr", "strategy": null, "text": "Indeed. Thank you for your input." }, { "speaker": "sys", "strategy": "Question", "text": "Do you think a break would help you feel better able to deal with the demands of her friendship? Do you think a break would help you feel better able to deal with the demands of her friendship? It has been my pleasure! I trust you will make the right choice! Best of wishes!" }, { "speaker": "usr", "strategy": null, "text": "Not really, because I'd just worry about her. She needs someone like me to look after her. I'm kind of the Yin to her Yang. Thank you for your time and conversation!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "I am always angry at myself and others. I lose my temper constantly and say very racist things. I need help with my anger. I am upset that the Presidential election is being stolen from President Trump. I say racist things about it, and punch myself in the head or bang my head into the wall when people disagree with me." }, { "speaker": "sys", "strategy": "Question", "text": "Where does your anger stem from ?" }, { "speaker": "usr", "strategy": null, "text": "I think it is because people disagree with my politics. I am sick of being discriminated against because of my skin color." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Its ok to disagree with people about topics but you need to figure out why it triggers so much anger which turns to hate" }, { "speaker": "usr", "strategy": null, "text": "Half my family is Puerto Rican, I am White. All the Puerto Rican family members consider themselves to be allies of the blacks, I do not. I have been repeatedly victimized by black people," }, { "speaker": "sys", "strategy": "Question", "text": "How have you been victimized by black people? When those events happen how did that make you feel" }, { "speaker": "usr", "strategy": null, "text": "I have been robbed at gunpoint three times in the past 8 months while walking home from work. Each time, it was one or more black males with guns who robbed me. They would call me racial slurs every time too. Also, my wife was raped by a black homeless man in July 2020 while she was jogging in the park. This made me get so angry, that I burned down a low-income housing building that was occupied by only black residents. I tried to get even with the blacks for what happened to my wife. I can't seek help with a professional for my anger issues, because I have committed violent crimes to get even with my oppressors. Are you going to help me?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I see I too have had my issues with other races. A few bad instances do not make represent a whole race though. There are also black males who have been robbed and jumped by white people that does not mean all white males are bad. It does seem that you have had alot of unfortunate events with black males. That still does not mean that all black people are bad and why should innocent people pay for things others have done. Do you have to walk home from work or can you drive. Also have you reported any of these events to the police." }, { "speaker": "usr", "strategy": null, "text": "I walk home because my job is only a mile away. I live in a predominantly black area. The police have taken reports, but candidly admitted to me that nothing would happen as far as arrests because of the current \"woke\" climate." }, { "speaker": "sys", "strategy": "Others", "text": "I understand have you ever thought about if that black man that raped your wife was just getting even with the white race because his wife or maybe even him was raped repeatedly by white supremists" }, { "speaker": "usr", "strategy": null, "text": "It upsets me, the way I feel. I do have 2 or 3 black neighbors who are decent people, but thats it. I am the only White person on my street. I am constantly taunted by the blacks in my area. No black woman has been raped by a white man in recent history, even DOJ crime statistics back me up on this one. When is the last time anyone remembers a pack of white men raping a black lady? I just want to not be scared around here anymore. I am sick of being victimized. They are pushing me over the edge." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "My suggestion would be to get out of the area if is just triggering your anger. Are you able to move to another area?" }, { "speaker": "usr", "strategy": null, "text": "I can move, but it would be very costly. And I don't want to move now because it is winter and it is cold and we have over a foot of snow on the ground." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I would suggest for your mental health when the weather is better to move and until then I would avoid areas that can potentially be dangerous and also don't walk home after dark. Also you need to keep seeking council for you anger and racial feelings. I would suggest when you feel very angry to take a deep breath think will your actions help or hurt the situation. To help with racial issues I would like you to sit and talk to black victims who have been victimized by white people in violent crimes." }, { "speaker": "usr", "strategy": null, "text": "I appreciate this advice. It does seem good. I just want everything to get better." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "If you follow my advice I think you will see a great improvement. Your willingness to seek advice and ability to identify that you have a problem is a big first step all you got to do now is put the solutions into practice." }, { "speaker": "usr", "strategy": null, "text": "Do you think that maybe I should go to church or something to help?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Church is always a great idea. I think church would be very helpful. Maybe someday you should even consider going to a predominantly black church." }, { "speaker": "usr", "strategy": null, "text": "I would consider it. There is actually a black church 3 or 4 blocks from here. The people there are undoubtedly as nice as anybody else im sure." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Maybe you should try it out maybe meeting some good black people there would ease your hate against black people and also help your experience in the neighborhood." }, { "speaker": "usr", "strategy": null, "text": "Thank you. You have been helpful" }, { "speaker": "sys", "strategy": "Others", "text": "That is what I'm here for. If you ever need anything else don't hesitate to reach out and good luck. I know you are going to do great and be just fine." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "4" } }

[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Question", "text": "Hi there, how are you today?" }, { "speaker": "usr", "strategy": null, "text": "I'm a bit bad honestly." }, { "speaker": "sys", "strategy": "Question", "text": "Can you tell me what's going on to cause you to feel this way?" }, { "speaker": "usr", "strategy": null, "text": "I've been struggling with depression for a while. It's hard to deal with. I feel hopeless." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I see. I definitely understand how long bouts of depression can make you feel more hopeless. Have you discussed your depression with anyone else before?" }, { "speaker": "usr", "strategy": null, "text": "I've spoken to a therapist but it didn't help. I tried a help hotline online but they thought I was suicidal so they called the cops to check on me .. never doing that again lol. I don't know what to do" }, { "speaker": "sys", "strategy": "Question", "text": "Yeah, it sounds like you aren't suicidal. Though I do have to check; have you had any thoughts or tendencies of suicide or self-harm?" }, { "speaker": "usr", "strategy": null, "text": "I have in the past. Recently, no. I just feel like I'll never be happy." }, { "speaker": "sys", "strategy": "Question", "text": "I understand. Can you provide any more information about your meeting with the therapist? You said talking to one didn't help, do you know why?" }, { "speaker": "usr", "strategy": null, "text": "I think it didn't help because I'm a bit shy. Or because I didn't know where to start. It's hard to know what to talk about. I guess it also didn't help because she seemed like she was just reading a script. She wasn't the greatest at making me feel cared about You're doing pretty good though haha" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That makes sense and is completely natural. It's difficult sometimes to open up to a stranger that you don't completely know or might not trust. It definitely sounds frustrating that she seemed like she was reading from a script. And I'm glad to hear you think I'm doing alright lol" }, { "speaker": "usr", "strategy": null, "text": "I think therapy could work. Actually something happened with my therapist (maybe fired lol) and she's no longer my therapist.. so I need a new one." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "That's interesting. I know from experience that finding a good therapist is all about trial and error, unfortunately. It's important to find the right fit and I would definitely suggest looking for a new one. Do you know of anyone in your life, maybe a friend or family member, that has been to therapy that you would be comfortable getting a recommendation from?" }, { "speaker": "usr", "strategy": null, "text": "I think my closest friend has been to therapy. I could always ask her for a recommendation." }, { "speaker": "sys", "strategy": "Information", "text": "That sounds like a great idea! Remember to keep your friends close too. I know it can be tough when you feel as low as this, but it's important to have a good support system in addition to any therapy you might be receiving." }, { "speaker": "usr", "strategy": null, "text": "My friends and I look out for eachother. I think they're a good help :)" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That's great to hear! It really sounds like you can go to them for support and often being there for someone else can make us feel better too." }, { "speaker": "usr", "strategy": null, "text": "This was a nice little chat! You should actually volunteer for a helpline haha" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Aww that's so good of you to say!! I do want to confirm that you have a game-plan now, though. Remember to keep your friends close and to start looking for a new therapist if you haven't already. If you find one that's not the right fit it doesn't hurt to start over or maybe even ask for a recommendation from that therapist. If they're any good they should understand how important it is for you to find a good fit. Also remember to be kind to yourself. It can be difficult, but I know you can do it." }, { "speaker": "usr", "strategy": null, "text": "I'm ok! I got my friends and family. I made an appointment with my psychiatrist to get different medication so I could ask him for a therapist recommen dation as well." }, { "speaker": "sys", "strategy": "Others", "text": "That's absolutely wonderful to hear! Is there anything else you would like to discuss today?" }, { "speaker": "usr", "strategy": null, "text": "I think I'm good. Thank you though! This was nice :)" }, { "speaker": "sys", "strategy": "Others", "text": "Awesome. You've got this! Have a good rest of your day" }, { "speaker": "usr", "strategy": null, "text": "You too! :)" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "2", "relevance": "5" }, "supporter": { "relevance": "4" } }

[ { "speaker": "sys", "strategy": "Providing Suggestions", "text": "hey How are you today" }, { "speaker": "usr", "strategy": null, "text": "hi, im ok. how are you? covid has be depressed" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Im doing okay , just hanging out and ah i feel that its tough times for alot of people right now whats been bothering you?" }, { "speaker": "usr", "strategy": null, "text": "extremely tough times. the fear of the unkown, is whats so depressing and not being able to be in control, just cautious" }, { "speaker": "sys", "strategy": "Others", "text": "ah i get it, its really weird but tough times, i recently lost my job because of this second wave its hard and ah yes wondering and worrying makes it hard have you tried to practice any mindfulness ?" }, { "speaker": "usr", "strategy": null, "text": "sorry to hear this. we have never experienced this before. all of this is new." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "i get it, its hard to relax and get away from it. i been trying to keep busy and stay away from the news as much as can yes its very weird. got to stay strong!" }, { "speaker": "usr", "strategy": null, "text": "yes, maybe that's what i need to do, stay away from the news. because the news is so depressing." }, { "speaker": "sys", "strategy": "Information", "text": "it will end one day and well be relieved yea try to fill yourself with positive news or watch a movie read a book stay off social media abit helps me music helps me alot" }, { "speaker": "usr", "strategy": null, "text": "relieved is the right word. I just dont even know where this came from i listen to music alot, it is somewhat comforting for me" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "yea music is healing for sure yea it sucks that unknown and not knowing enough" }, { "speaker": "usr", "strategy": null, "text": "i need to exercise, havent done that yet." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "exercise is great for the mind take a walk or jog a hike in nature or a park" }, { "speaker": "usr", "strategy": null, "text": "yes, the would make me feel better. i like playing volleyball. but its hard to do that these days" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "yea try to do something like that tomorrow and ah i love volley ball but yea thats hard now" }, { "speaker": "usr", "strategy": null, "text": "my favorite sport i will try" }, { "speaker": "sys", "strategy": "Others", "text": "great sport for sure and yea you got this just remember it will help" }, { "speaker": "usr", "strategy": null, "text": "i feel better already" }, { "speaker": "sys", "strategy": "Others", "text": "awesome im glad" }, { "speaker": "usr", "strategy": null, "text": "after talking to you, i really dont have anyone to talk to about this." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "well thats what im here for and happy could help i know what that is like you got this though keep pushing , exercise is great for depression" }, { "speaker": "usr", "strategy": null, "text": "Yeah, i didnt think talking to you would help but it definitely relieved some stressed" }, { "speaker": "sys", "strategy": "Others", "text": "YAY! <3" }, { "speaker": "usr", "strategy": null, "text": "thanks ..good bye" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "anytime and best of luck to you !" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "4" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hi how are you?" }, { "speaker": "usr", "strategy": null, "text": "am doing great." }, { "speaker": "sys", "strategy": "Information", "text": "You can share any thing with me with confidence ." }, { "speaker": "usr", "strategy": null, "text": "how about you?" }, { "speaker": "sys", "strategy": "Others", "text": "I'm good than you Everything going good" }, { "speaker": "usr", "strategy": null, "text": "How is the day going for you?" }, { "speaker": "sys", "strategy": "Others", "text": "its going good , how is your day?" }, { "speaker": "usr", "strategy": null, "text": "Am just starting mine, quite early here what id the time like over there?" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "its hard time for you but you can come out from this its morning 11:36" }, { "speaker": "usr", "strategy": null, "text": "Have you experienced heartbreak before? It is 5:37am here" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes i hade this before than i engaged in other activity than i come out from this try to make engaged your self in other activity its help you to come out from this situation" }, { "speaker": "usr", "strategy": null, "text": "I have moved passed mine for long. But I shared the experience because it is one i would never forget. It almost put me into depression if not for family and genuine close friends." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "that's really hard but you can do it" }, { "speaker": "usr", "strategy": null, "text": "Yes ,I did it and am happy I moved on and came out stronger" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "yes its very hard to come out from this but hopefully you will forget everything That's very good" }, { "speaker": "usr", "strategy": null, "text": "Thank you for your encouragement" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I have been came out from this situation from long time but its very hard How are you now ? still are you in this situation are you come out" }, { "speaker": "usr", "strategy": null, "text": "yes ,I can relate to any situation now after that experience because it made me stronger emotionally and psychologically I am in a better one now and am happy and fulfilled" }, { "speaker": "sys", "strategy": "Others", "text": "That's very good make yourself busy in work activity than you feel more better" }, { "speaker": "usr", "strategy": null, "text": "when you are happy in a relationship it will show in your daily interaction with people." }, { "speaker": "sys", "strategy": "Others", "text": "Yes you are right , when you feel happy everything look happy" }, { "speaker": "usr", "strategy": null, "text": "I believe we are good so far with the conversation" }, { "speaker": "sys", "strategy": "Others", "text": "Thanks" }, { "speaker": "usr", "strategy": null, "text": "I appreciate your interest to help. You did a good job" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I hope you feel more better after conversation" }, { "speaker": "usr", "strategy": null, "text": "Have a good one." }, { "speaker": "sys", "strategy": "Others", "text": "Thanks" }, { "speaker": "usr", "strategy": null, "text": "sure,would." }, { "speaker": "sys", "strategy": "Others", "text": "your welcome" }, { "speaker": "usr", "strategy": null, "text": "Bye" }, { "speaker": "sys", "strategy": "Information", "text": "Bye" } ]

{ "seeker": { "empathy": "3", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Question", "text": "How are you feeling?" }, { "speaker": "usr", "strategy": null, "text": "A bit overwhelmed and depressed. I really want to celebrate the holiday, but I'm just not in the mood." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I understand. I have been feeling the same way lately -- my family has been distracted and stressed and it's rubbing off on me. Are there other people around that you can spend time with?" }, { "speaker": "usr", "strategy": null, "text": "Not really, I'm not a people person and the couple people I do talk to aren't supportive or going thru their own issues." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I understand. It seems to me that much of what makes the holidays worthwhile is the opportunity to spend time with people we care about. It makes sense that you would have a hard time celebrating with nobody there to share it with you. Are you close with your family these days?" }, { "speaker": "usr", "strategy": null, "text": "I have my family to share it with, my husband and kids. The teenagers are more about me buying them stuff and getting presents, and we're broke so I haven't been able to do the things I want to with my toddler." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "(Even if you don't talk to them much, do you think it would be worth reaching out to them?) I see." }, { "speaker": "usr", "strategy": null, "text": "Outside of my household, I have my grandparents and some sibblings I don't talk to much." }, { "speaker": "sys", "strategy": "Question", "text": "Do you remember enjoying the holidays more when your kids were younger?" }, { "speaker": "usr", "strategy": null, "text": "Absolutely! They always had great Christmases. I feel they're takking away from my toddler's christmas" }, { "speaker": "sys", "strategy": "Question", "text": "I see. Do you know what has changed? You said that the teenagers are more interested in getting presents than actually celebrating the holiday itself. Is that a major reason? What about your husband?" }, { "speaker": "usr", "strategy": null, "text": "That and the teenagers aren't listening well. They're kinda out of control. I don't think they deserve a Christmas, because they need to learn responsibility. My husband tends to think they do no matter what." }, { "speaker": "sys", "strategy": "Question", "text": "I see. You are frustrated with them because of the way they have been behaving. What do you think they should be doing differently? (Also, are you in a state where they have closed down the schools?)" }, { "speaker": "usr", "strategy": null, "text": "Exactly. Sorry if I'm taking a minute to respond. I just got put into 2 of these things at once where I'm a supporter lol. It's much harder. But yes, I'm in Michigan." }, { "speaker": "sys", "strategy": "Others", "text": "Oh, that's okay. :)" }, { "speaker": "usr", "strategy": null, "text": "Do you have kids?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Something I tend to struggle with is the way things change over time, when they can never go back to the way they were before. When my sisters and I were little, it seemed like everything in the world was so much simpler, and we had certain Christmas traditions that we always looked forward to, like cutting down a tree, making pumpkin pie, and singing carols and Christmas hymns together. As we've gotten older it seems like our family has gotten split apart a bit more and everyone is too stressed and hurried to enjoy the old things that we used to do. That has been pretty hard for me because things used to be so much different. Has that been difficult for you, as well? Just the fact that things are different now than when your kids were little. I don't have kids, no. I am still a kid, sort of. :) Also I've got a bad cold right now, which is why it's taking me a bit longer to respond as well." }, { "speaker": "usr", "strategy": null, "text": "Yes! Exactly. You're very wise for your age! I am sure they feel similar to how you do. They're grown up and not able to appreciate the Christmas magic. Ok well our pizza is here. Thank you for your help. This is a very good task and you did great for your first time! Hope you have a nice day!" }, { "speaker": "sys", "strategy": "Others", "text": "Thank you for talking! Oh, one thing-- Can I write you a Christmas card? If you would rather not give me your name/address, I understand." }, { "speaker": "usr", "strategy": null, "text": "Oh my goodness that would be amazing. Bree Fair 4481 Division St Wayland MI 49348" }, { "speaker": "sys", "strategy": "Others", "text": "Okay. Who should I address it to?" }, { "speaker": "usr", "strategy": null, "text": "Have a nice night wherever you are in mturk land :) Bree Fair :)" }, { "speaker": "sys", "strategy": "Others", "text": "Oh, right. Okay. Good night and Merry Christmas!" }, { "speaker": "usr", "strategy": null, "text": "You too!" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "5", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "hi how are you" }, { "speaker": "sys", "strategy": "Question", "text": "Hello. I am doing well. How are you feeling today?" }, { "speaker": "usr", "strategy": null, "text": "my friend stood me up and i went alone on a trip she was to go with me. I eneded up flipping all the cost and she is bad mouthing me she stood me up because she was drunk she has a drinking problem not good since i told her that drinking is more important to her now she is talking bad about me but she is the one with the problem." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "It sounds like you are very stressed out by the situation. Have you explained to her that her excessive drinking is causing problems?" }, { "speaker": "usr", "strategy": null, "text": "yes but i am the bad one she turns everything around" }, { "speaker": "sys", "strategy": "Question", "text": "Why is she turning everything around on you?" }, { "speaker": "usr", "strategy": null, "text": "she is now also spreading mean rumors about me and dragging my daughter into this I do not know why, maybe so she does not have to admit that she is wrong she is like a narzisist" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That sounds horrible especially that she is dragging your daughter into it." }, { "speaker": "usr", "strategy": null, "text": "Yes it is" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Could you suggest she talks about her issues with a specialist?" }, { "speaker": "usr", "strategy": null, "text": "I have done that but she will not admit that she has issues, I hear that she falls of chairs in bars on a regular base. so maybe it is good to not have contact with such an individual" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That is good that you have suggested it to her already. Hopefully she will eventually realise." }, { "speaker": "usr", "strategy": null, "text": "yes thanks for listening" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Correct me if I am wrong, but were you meant to go on a trip somewhere with her?" }, { "speaker": "usr", "strategy": null, "text": "yes i was I ended up going alone" }, { "speaker": "sys", "strategy": "Question", "text": "How did you feel about going on the trip on your own? Thank you for sharing your feelings with me today." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Have you ever experienced anything like this?" }, { "speaker": "sys", "strategy": "Question", "text": "can you tell me more about that?" }, { "speaker": "usr", "strategy": null, "text": "I met Doug at work when I used to smoke outside the building. He's handsome, built and has a killer smile. We started talking and one night we hooked up." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "It sounds like you're physically attracted to Doug and had a one-time encounter with him. Is that right? can you tell me more about how you're feeling now?" }, { "speaker": "usr", "strategy": null, "text": "Well, actually this has been going on for 7 months. I hooked up with him after a month of talking. I'm ready to end this situation because I want the more emotional stuff I know Doug can't give. How do I get out?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I'm sure it's frustrating that you're not getting the emotional support you need. It's great that you are reaching out to communicate with someone." }, { "speaker": "usr", "strategy": null, "text": "I heard of people falling for a fling or one night stand but this has gone on for months. Add to that, I see him at work. He's married and I don't see this as more than a long term hook up. Have you ever experienced something like this? If you never experienced this do you know of anyone who has? What did they do to get out of this type of relationship if you want to call it that?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I can sense your frustration, and his marriage just adds to that. I've known lots of people who've ended up in relationships with married people. Just reaching out to talk with someone else is a great first step." }, { "speaker": "usr", "strategy": null, "text": "What did those people do to end the relationship if you want to call it that? You keep saying it's good to reach out. I'm reaching out to you trying to find a way to turn off my emotions for this man." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Sometimes, a good first step is to reach out to friends who can help you fill your time and avoid interactions with him. And co-workers often can help you find ways to avoid him in the office. Are others aware of the relationship who can help you with that?" }, { "speaker": "usr", "strategy": null, "text": "My friends don't know about my situation with Doug. I do suspect some people at work are putting us eating lunch and taking walks together as something more. + Doug make my sing and makes my body come alive but his presence is starting to break my heart because this situation is not going anywhere. I need help! It's not Doug's problem it's mine! I don't like his wife because if she was treating him well he wouldn't be with me. So why doesn't she just let him go? I'm starting to think if she was out the picture Doug and I could be together in a real relationship you know what I mean?" }, { "speaker": "sys", "strategy": "Others", "text": "I can hear your anguish, and I understand your frustration. It's not clear to me, though, that Doug is being honest with you or with his wife. You mentioned that Doug can't provide the emotional support that you need. Do you think he's being fully honest with you about his relationship with his wife?" }, { "speaker": "usr", "strategy": null, "text": "I don't understand. Doug's married I know that but I want what his wife has so she's not the problem." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You're absolutely right. It sounds like Doug is the problem. He's cheating on his wife, and he's not giving you the emotional support you need." }, { "speaker": "usr", "strategy": null, "text": "All I want to know from you is to tell me how to get rid of the feelings I have for Doug or how to get rid of his wife since you think she's part of the problem?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "With the holidays coming up, maybe you could avoid him for an extended stretch and really do something about what it is you are looking for in a partner." }, { "speaker": "usr", "strategy": null, "text": "Like what? The media says stay inside with love ones. Doug is my love one. Wouldn't I be putting myself at risk of getting the conrovirus meeting someone new?" }, { "speaker": "sys", "strategy": "Others", "text": "I wouldn't say that Doug's wife is part of the problem. She's sounds like another victim of his philandering and dishonesty." }, { "speaker": "usr", "strategy": null, "text": "Why do you keep focusing on the wife? You make it sound if I just kill her Doug and I could be happy and I wouldn't have to worry about his Philandering as you call it anymore. Are you saying I'm a Philanderer?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You're right. It's best to err on the side of caution when it comes to covid. But remember that Doug isn't your loved one alone. He's sharing germs with both you and his wife. Maybe a lockdown -- emotional and physical -- will help you work to find an end to this relationship. How did you spend your time before you met Doug? Perhaps you could reconnect with other friends or find a hobby to fill your time." }, { "speaker": "usr", "strategy": null, "text": "You never answered my question about ever being in this type of situation. Did your mate/husband or whatever Philalnder on you and you haven't gotten over it? Are you still with the man/woman or whatever that broke your heart and cheated on you? Why cant you get over it? Is the only advice for me you have is to eat Thanksgiving dinner alone?" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I absolutely have had my heart broken, yes. And I've spent some holidays alone. I can understand your pain." }, { "speaker": "usr", "strategy": null, "text": "I'm glad you understand my pain. I've spent and know how to be by myself. What I'm asking you how do I get out being in love with someone?" }, { "speaker": "sys", "strategy": "Others", "text": "It would be great to be able to give you an easy and pain-free solution, but I don't know that that is possible when it comes to matters of the heart. If you truly love Doug and want to be with him, you should tell him that and see how he responds. You mentioned, though, that he can't give you the emotional support you need. If you truly believe, in your heart of hearts, that Doug can't be your everything, then you already have the answer: He is not \"the one.\" He's the one right now. And you shouldn't have to settle for that. You sound like a strong and capable woman who should be loved and respected for everything she is." }, { "speaker": "usr", "strategy": null, "text": "Okay so I eat Thanksgiving alone and I spend time alone. Okay tell me how i fill my nights alone up? How do I warm the other side of my bed which Doug fill so well. I meant he can't give me emotional support because he's married. There is so time, sex and emotional support he can give. And I don't why you assumed I am a woman because I'm not! Also, I don't think being with Doug is settling! I do however appreciate your time and effort." }, { "speaker": "sys", "strategy": "Others", "text": "I regret my assumption. I hope you can find happiness!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "hi there, how are you?" }, { "speaker": "usr", "strategy": null, "text": "I don't know how im gonna survive without my job." }, { "speaker": "sys", "strategy": "Question", "text": "can you clarify what you mean? did you lose your job?" }, { "speaker": "usr", "strategy": null, "text": "Yes. I got laid off last week. A bunch of us were." }, { "speaker": "sys", "strategy": "Question", "text": "i see. what type of work did you do?" }, { "speaker": "usr", "strategy": null, "text": "I was a chef in a restaurant. Since covid business went down, and now the restaraunt is closing." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "oh i'm very sorry to hear that. but the great thing about having worked in a kitchen is that there are a lot of skills you can use in other jobs" }, { "speaker": "usr", "strategy": null, "text": "All the restaurants are closing, and the ones open gotta duty to keep the employees they already had. Where else are my culinary skills gonna be used?" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "i understand that losing a job sucks and i can sense your frustration at the situation but there are other opportunities out there, and you don't need to be thinking only in the culinary field" }, { "speaker": "usr", "strategy": null, "text": "All i have done is cook, my whole adult life. I dont know how to do anything else." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "time management, resourcefulness, being able to think on your feet and manage multiple things at once are skills i'm sure you use and developed in the kitchen, and those are skills you can take anywhere" }, { "speaker": "usr", "strategy": null, "text": "Wow! Never thougt of it like that. But still, i dont have a clue where those skills would be useful. All i know is the kitchen." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "don't be so hard on yourself. I'm sure there are a lot of things you can do. of course if you want to stay in the culinary field, you might need to get creative in the short term. have you thought about finding opportunities to be a private chef? or maybe even make pre-made meals to sell for people who don't want to or dont have time to cook for themselves? another thing you might try is an online cooking lesson or something. with more people staying home and eating in, they might be interested in learning how to cook better food for themselves" }, { "speaker": "usr", "strategy": null, "text": "You know what, i have never thought of that. Those are actually good suggestions. But im not sure if i am discipline enough to run that business on my own. I cook, and thats about it. The business part i've always had someone else doing that. I dont know if i know how to even set that stuff up." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "that sounds like an opportunity in itself to me. i'm sure there are tons of people out there that have the business stuff but don't have the cooking skills. you could find a partner to help, and that way you won't have to do everything alone." }, { "speaker": "usr", "strategy": null, "text": "I dont know many people. i keep to myself. Dont know how i would find someone for the business side. your ideas sound great, but they may be out of my league. I dont know if i am capable of doing my own business." }, { "speaker": "sys", "strategy": "Information", "text": "i totally get it, but especially now, there are a lot of opportunities for people who like to keep to themselves, since so many businesses are being forced to go online. you could put an ad on craigslist or facebook for people who might be interested give yourself a little more credit. you put yourself out there enough to come on here for advice. that's pretty good self-awareness and more than i can say for some other people i know" }, { "speaker": "usr", "strategy": null, "text": "Wow! you have great suggestions. Thank you so much for your ideas. I think i may give it a go. You have made me feel better about my situation, and gave me some action items to tackle. thank you for this conversation." }, { "speaker": "sys", "strategy": "Others", "text": "you're very welcome, i'm happy to help and glad you feel better! Best of luck to you!" }, { "speaker": "usr", "strategy": null, "text": "Have a great night wise one." }, { "speaker": "sys", "strategy": "Others", "text": "lol you too ;)" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, what can I help you?" }, { "speaker": "usr", "strategy": null, "text": "I just need help deciding what to do." }, { "speaker": "sys", "strategy": "Question", "text": "What are you contemplating for?" }, { "speaker": "usr", "strategy": null, "text": "I was doing okay in school, but when we had go virtual, I lost all my friends. I want to quit school and just go home. But my parents would not be happy." }, { "speaker": "sys", "strategy": "Question", "text": "why do you think so?" }, { "speaker": "usr", "strategy": null, "text": "I don't see anyone but my roommate and she has a boyfriend. I'm so lonely!" }, { "speaker": "sys", "strategy": "Others", "text": "How about joining a club at school to know more people?" }, { "speaker": "usr", "strategy": null, "text": "We are in a lockdown because of COVID. So the clubs are not doing anything. I know I'm not the only one feeling this way." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "So you're stuck with your roommate but she doesn't care about you?" }, { "speaker": "usr", "strategy": null, "text": "She's just busy with her boyfriend. They go out on hikes and stuff, but they just want to go by themselves. I'm just on my own all the time." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Everyone feels that, and it's totally normal. Don't be too harsh on yourself" }, { "speaker": "usr", "strategy": null, "text": "Do you think I should quit school and start again next fall?" }, { "speaker": "sys", "strategy": "Others", "text": "Why don't you do something on your own? Read a book, do some crafts? I don't think you should do that. Who knows how next year's gonna look like? It might be even worse" }, { "speaker": "usr", "strategy": null, "text": "I have. I've worked on my schoolwork, but it has been very easy. I also paint. But I need people. At home, I had all my friends around. Of course, we weren't in a pandemic then. This pandemic is making everyone feel lonely I think." }, { "speaker": "sys", "strategy": "Question", "text": "How about doing video call with your friends at home?" }, { "speaker": "usr", "strategy": null, "text": "I hadn't thought about that! They are all at different schools, but maybe I can do a Zoom meeting for all of us." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I totally feel you, I feel stressed out and very uncertain throughout this pandemic. You are not alone" }, { "speaker": "usr", "strategy": null, "text": "I guess my friends may be feeling stressed too. Maybe I'll try and start a Zoom party! We could plan a time and wear pajamas and just sit and talk." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Exactly, I do virtual happy hour with my friends every month" }, { "speaker": "usr", "strategy": null, "text": "That sounds like fun! Why don't you do a virtual happy hour every week?" }, { "speaker": "sys", "strategy": "Others", "text": "Not only that, when you feel lonely, text your friends and share it with them or your family Oh I am too busy to do that once a week. All of us are actually" }, { "speaker": "usr", "strategy": null, "text": "I have been afraid to tell my parents how I'm feeling. I don't want them to worry about me. I want them to know I'm lonely, but not freak out about it :-)" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I don't think so. Maybe they are waiting for you to say first and give you advice, they have more experience after all" }, { "speaker": "usr", "strategy": null, "text": "That's true. And I do know my mom is working from home now and she's a really social person. It's probably getting to her too." }, { "speaker": "sys", "strategy": "Others", "text": "if that's the case, you can use this chance to be there for her. I think talking to your mom will help you both" }, { "speaker": "usr", "strategy": null, "text": "Yes, I'll probably call her and my dad tonight. I'll let them know I'm a bit sad and lonely, but not so much that they worry. And then I'll start planning my virtual party with my friends!" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Sounds like a great plan. I believe you can overcome this together" }, { "speaker": "usr", "strategy": null, "text": "At least the party will give me something to look forward to!" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Yes, right now I'm trying to teach myself one day at a time mindset" }, { "speaker": "usr", "strategy": null, "text": "That seems like a smart thing to do. None of us can really do anything to make the pandemic go away. We just have to get through it one day at a time. Thank you for helping me come up with a plan!" }, { "speaker": "sys", "strategy": "Others", "text": "That's the right mindset. I 'm glad I could be some help" }, { "speaker": "usr", "strategy": null, "text": "Enjoy the rest of your night!" }, { "speaker": "sys", "strategy": "Others", "text": "you too" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "4" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi solution provider !" }, { "speaker": "sys", "strategy": "Question", "text": "hello, how are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "Today those things have gone and all are fine. When we happen to think of the old experience everyone is not satisfied and feeling anger ." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "So you are angry about what happen in the past hello, are you still there.?" }, { "speaker": "usr", "strategy": null, "text": "yes" }, { "speaker": "sys", "strategy": "Others", "text": "good" }, { "speaker": "usr", "strategy": null, "text": "All of us feel the same way." }, { "speaker": "sys", "strategy": "Question", "text": "so what is bordering you about the past? yes, i feel the sdasme way too" }, { "speaker": "usr", "strategy": null, "text": "We had not thought of such a difference between us." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes, so many differences" }, { "speaker": "usr", "strategy": null, "text": "Nowadays, we only chat on and not try to go out. That makes us excited and enjoyed." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "hmmm, that sounds fun" }, { "speaker": "usr", "strategy": null, "text": "But it seems boring and thinking of making a plan that suits all. Do you have some experience of going tour with friends, so that I can get some idea from you." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "yea that will be boring on the long run, just try and mix it up we always love going out to a place we have never been before" }, { "speaker": "usr", "strategy": null, "text": "We do plan to have one kind of interest and those who want to join may join. This is the strategy we think will work out. But if having some pre notion we can be careful of it." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "it a good strategy, just make sure you research well about where you wanted to visit before making the trip" }, { "speaker": "usr", "strategy": null, "text": "Exactly, that is the idea behind this. Can you suggest some more>" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "and always have a budget plus some extra cash just incase, it always help us doing our expedition" }, { "speaker": "usr", "strategy": null, "text": "We do fix places, budget, etc., May be this time, we will be okay. Next time we will have a good idea." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "just, just make sure you have fun." }, { "speaker": "usr", "strategy": null, "text": "How do you think about including our family members, all of us are senior citizens." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "yes, u can. That is a very good idea for a family vacation especially after the long covid lockdown" }, { "speaker": "usr", "strategy": null, "text": "Plan is not now, only after pandemic is over especially we being more than 50 . Just have an idea about how to make it work." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "ok, thats good thinking. let everything die down first Nice talking to you" }, { "speaker": "usr", "strategy": null, "text": "I think we make it first and then include the family members." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "yes, that sounds like a plan gat to go now" }, { "speaker": "usr", "strategy": null, "text": "okay. Had some nice opinions from you. Thanks. Bye." }, { "speaker": "sys", "strategy": "Others", "text": "you are welcome do enjoy the rest of your day" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "covid has made the New York job market terrible" }, { "speaker": "sys", "strategy": "Others", "text": "Hello" }, { "speaker": "usr", "strategy": null, "text": "hi" }, { "speaker": "sys", "strategy": "Question", "text": "Are you currently looking for a job?" }, { "speaker": "usr", "strategy": null, "text": "Partially but it's tough as fear of getting infected as well" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "So just to clarify, you are having issues with the job market and fear of getting infected by COVID and it is making you anxious." }, { "speaker": "usr", "strategy": null, "text": "oh yes that's it exactly" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I understand this completely, as I have been working in grocery stores since the pandemic began so it has made me very anxious about contracting the disease." }, { "speaker": "usr", "strategy": null, "text": "And next year I think will be like now. I thought the worse was over but it's not. It feels like March job market wise." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Just from these few messages I can tell you are very anxious about this" }, { "speaker": "usr", "strategy": null, "text": "Yes and the news shows recent weeks cases of Covid going up again. That's very upsetting." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I have also been very worried about the rise in cases. Are you currently working?" }, { "speaker": "usr", "strategy": null, "text": "I don't trust the vaccine either, do you? Just online gigs but not a job per se" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Honestly, I am worried about the vaccine as well. I would like to see the side affects before I take it," }, { "speaker": "usr", "strategy": null, "text": "The same or long term studies. They skipped animal testing. All red flags to me. what if it screws us all up taking it?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "If those online gigs are enough to make ends meet currently, I would continue to work those and wait until the pandemic situation improves and then go look into the job market." }, { "speaker": "usr", "strategy": null, "text": "Yes thanks good idea. I just hope it can at least keep paying the bills. It's tough to barely get by a month. But it's better then being homeless. I don't think the job market or world will return to normal next year, do you?" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Hi, how are you?" }, { "speaker": "usr", "strategy": null, "text": "I'm alright, thank you, but a bit depressed after just breaking up with my girlfriend" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I'm sorry to hear that, it must have been hard for you" }, { "speaker": "usr", "strategy": null, "text": "Yes, it has been quite difficult I find it helpful to talk to someone though" }, { "speaker": "sys", "strategy": "Question", "text": "I feel you, can you tell me when it happened and why?" }, { "speaker": "usr", "strategy": null, "text": "She was annoyed that I was spending too much time doing menial tasks online for Amazon And that I wasn't giving her enough attention So she finally broke it off" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "She seems to be a bit immature, amazon tasks even if not your main income, is still income and you're just working to make your life better" }, { "speaker": "usr", "strategy": null, "text": "Exactly, and I was completing online chatbot tasks to get her a gift when she broke it off It really came as a surprise to me" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "that sucks, it must be shocking for you. Did you try to explain to her?" }, { "speaker": "usr", "strategy": null, "text": "I did try to explain, but she didn't give me much of an opportunity to She said that I was just wasting my time because you can only redeem the money in Amazon.com gift cards And since I live in the UK, i'd have to pay £12 shipping just to get anything delivered" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "ah it is your thought that counts, I'm sorry she didn't appreciate your effort But you know what, she might just not be the right one, a better partner would understand and even be moved by the fact you work so hard to give her a gift" }, { "speaker": "usr", "strategy": null, "text": "Maybe you're right She made fantastic hot chocolate though, and i'm really going to miss that I think I need to learn to be more self-reliant from now on, maybe even make my own hot chocolate from time to time" }, { "speaker": "sys", "strategy": "Others", "text": "haha, well your future partner might have something even better than that" }, { "speaker": "usr", "strategy": null, "text": "One day i'll find a woman who can make the perfect macarons, since i've failed every time i've tried Thank you for showing me that there is hope though" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "of course, if you try to be your better version, a better girl will show up" }, { "speaker": "usr", "strategy": null, "text": "I totally agree Thank you for talking to me for the past few minutes :)" }, { "speaker": "sys", "strategy": "Others", "text": "I usually find the right person appears when you don't look for them.So don't give up!" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "4" }, "supporter": { "relevance": "4" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how can I help you?" }, { "speaker": "usr", "strategy": null, "text": "I need some help with my friend group. I feel they do not like me anymore." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Ah I understand how you feel. That must not be good. I understand how you feel. Things will be okay. Why do you feel this way?" }, { "speaker": "usr", "strategy": null, "text": "I feel this way because they do not want to meet me and are cold to me." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Ah I understand. I will try to give some advice." }, { "speaker": "usr", "strategy": null, "text": "What should I do?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I think you should try to talk to them to get to know what is going on. Have open communication." }, { "speaker": "usr", "strategy": null, "text": "What should I say?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "You should tell them how you feel. Tell them what you told me. Friendships are important." }, { "speaker": "usr", "strategy": null, "text": "I have known them for a long time so I want to make sure we stay friends." }, { "speaker": "sys", "strategy": "Information", "text": "Yes of course, friendships are important. Especially if you have known them for a long time." }, { "speaker": "usr", "strategy": null, "text": "I will try to talk to them. Any other advice?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes, try to be honest with them. It helps a lot." }, { "speaker": "usr", "strategy": null, "text": "Yes honesty is good. I will try to share my feelings." }, { "speaker": "sys", "strategy": "Information", "text": "You are a good person, sharing feelings is good." }, { "speaker": "usr", "strategy": null, "text": "Thank you for the compliment. I feel a bit better now." }, { "speaker": "sys", "strategy": "Information", "text": "Great, anyway I can help. I am happy to assist you." }, { "speaker": "usr", "strategy": null, "text": "Thank you so much. I will try your advice." }, { "speaker": "sys", "strategy": "Others", "text": "I hope everything works out. Anything else I can help with?" }, { "speaker": "usr", "strategy": null, "text": "No I think that will do it. Thank you." }, { "speaker": "sys", "strategy": "Others", "text": "Excellent. Thank you. Goodbye." }, { "speaker": "usr", "strategy": null, "text": "Bye." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Remember to stay positive. Have a great day." }, { "speaker": "usr", "strategy": null, "text": "I will, thank you." } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "hello" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "hello, how are you today?" }, { "speaker": "usr", "strategy": null, "text": "I'm doing okay today. Been sad because my dog died" }, { "speaker": "sys", "strategy": "Question", "text": "are you there?" }, { "speaker": "usr", "strategy": null, "text": "Hello? yes I am typing can't you see?" }, { "speaker": "sys", "strategy": "Others", "text": "I can now... they all popped up at once." }, { "speaker": "usr", "strategy": null, "text": "ok bad connection" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I am so sorry... How old was your dog? I have a great Pyrenees" }, { "speaker": "usr", "strategy": null, "text": "she would have been 15 next month Great Pyrenees are beautiful Mine was a fox terrier chihuahua mix" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I am so sorry. I cant even imagine how sad you are right now. Was she sick?" }, { "speaker": "usr", "strategy": null, "text": "She was blind and suffering from dementia" }, { "speaker": "sys", "strategy": "Question", "text": "Bless her heart. How long ago was this?" }, { "speaker": "usr", "strategy": null, "text": "She was starting to walk in circles and standing in corners like she had no idea where she was. I couldn't keep watching her do that anymore so I had her put to sleep, but I miss her so much. on saturday" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "sometimes just talking about it can help with the grieving process. I have lost a pet, but not one that was mine in adulthood." }, { "speaker": "usr", "strategy": null, "text": "Before she went blind she was so loving and playful. After she went blind she started to sleep a lot" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "It sounds like she had a long happy life.. 15 is pretty old. This is the hardest part about having pets. Poor thing. How long had she been blind? Were you able to be there with her?" }, { "speaker": "usr", "strategy": null, "text": "They never live long enough. I had her brother too. He died 7 years ago. He got out on the road and hit by a car/ She went blind early in the spring. I held her while the vet gave her the shots" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I'm so sorry this has happened. Some say getting another one helps. I have never been through it but do you think it would? I would think it would take time to be able to but some people get another dog really fast." }, { "speaker": "usr", "strategy": null, "text": "I have been thinking about it. I haven't made up my mind yet though" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "ugh, it sounds so hard. My dog is 2 and just had a birthday. I made him a meatloaf birthday cake. I cant imagine how you feel. Maybe volunteering at a local shelter would help?..I really hope you feel better soon" }, { "speaker": "usr", "strategy": null, "text": "Being around dogs would probably help. Thank you for your time. It does help to talk. I'm going to go now." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hi, can I help you today? I am available to listen and help you think through some things. I know it can be difficult to express how we are feelings sometimes." }, { "speaker": "usr", "strategy": null, "text": "It can be difficult to express feelings. I agree." }, { "speaker": "sys", "strategy": "Question", "text": "Do you have a specific problem that you are experiencing?" }, { "speaker": "usr", "strategy": null, "text": "I work a dead end job with no potential and it is depressing being there for 9 hours a day. Thats why I am on here instead of working." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "That sounds really exhausting. You work longer hours than a normal job and must feel really burned out." }, { "speaker": "usr", "strategy": null, "text": "Yeah the burn out isn't the worst I experienced. I previously worked jobs that I was at for 12 hours a day but they were more rewarding." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You are definitely a hard worker and I hope you know that. You make a great employee puttin in som many hours." }, { "speaker": "usr", "strategy": null, "text": "I am there for 9 hours. I probably only work for 1 hour a day. The rest of the time I am killing time." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I was in a job that I felt was a waste of time and I was able to find another one eventually. I understand how you can feel. Do you have any plans to look for different work in the future?" }, { "speaker": "usr", "strategy": null, "text": "No. I have no energy to find a new job. Also given the pandemic, keeping a secure paying job is more important than happiness." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I can relate to that feeling too. You are exhausted and feeling like you cant get out of a rut sort of?" }, { "speaker": "usr", "strategy": null, "text": "Yes you hit the nail on the head. In a rut for sure." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I am glad that you are expressing yourslef today and facing your feelings. This could be a start to changing somethings in your life. It isn't usually easy talking about being in a rut." }, { "speaker": "usr", "strategy": null, "text": "It is very tough to express feelings." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I would like to suggest starting a journal to write down just the bullet points of how you feel at the end of each day. Would you consider trying this activity?" }, { "speaker": "usr", "strategy": null, "text": "No. It has been suggested to me before. While I understand the benefits, it is something that I don't feel like doing." }, { "speaker": "sys", "strategy": "Information", "text": "It can help to review your own thoughts dad to day and attempt to find a pattern that you may not be aware of in your life." }, { "speaker": "usr", "strategy": null, "text": "That's a good point about recognizing patterns." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "You could always start with just taking 5 minutes per day and after a week quit it and reach back out and we can try something else." }, { "speaker": "usr", "strategy": null, "text": "That is a good idea. I also see a psychologist and a psychiatrist for help." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "That is very productive. We have a lot of ideas for therapy and can work on finding the best one for you if journaling is a fail. Thank you for reaching out today!" }, { "speaker": "usr", "strategy": null, "text": "Thank you for taking the time to listen." }, { "speaker": "sys", "strategy": "Information", "text": "You're welcome. Take care!" }, { "speaker": "usr", "strategy": null, "text": "You too. Have a nice day." }, { "speaker": "sys", "strategy": "Others", "text": "Thank you! I am available if you have anything else on your mind or you can kindly use the provided feature to finish/quit this session today. Hope to hear from you again soon." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "hello" }, { "speaker": "sys", "strategy": "Question", "text": "Hi how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "pretty good I guess, considering I can't find a job please help" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "That sounds really tough. It's hard to find work these days" }, { "speaker": "usr", "strategy": null, "text": "Amen brother/and or sister I'll tell you what . Tough out here geez" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I totally understand. Covid had really ruined a lot of things Have you tried job sites?" }, { "speaker": "usr", "strategy": null, "text": "any ones that you can recommend? I've tried a few, it's usually headache" }, { "speaker": "sys", "strategy": "Information", "text": "I really like indeed.com as well as glassdoor. They give good suggestions and make it easy to apply" }, { "speaker": "usr", "strategy": null, "text": "Nice, I'll check those out. are you an actual person or am I talking to an AI?" }, { "speaker": "sys", "strategy": "Others", "text": "I'm a real person haha are you?" }, { "speaker": "usr", "strategy": null, "text": "Yes, I am also how's the weather there?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "It's nice and sunny, I hope you're having good weather as well." }, { "speaker": "usr", "strategy": null, "text": "cold and dreary here. But you know what, I appreciate the chat. you're right, I need to get up off my butt and apply to those sites. this has been a life changer" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I'm glad it was helpful. I wish you luck!" }, { "speaker": "usr", "strategy": null, "text": "thanks, toodle-loo!" }, { "speaker": "sys", "strategy": "Others", "text": "bye!" }, { "speaker": "usr", "strategy": null, "text": "wait" }, { "speaker": "sys", "strategy": "Others", "text": "what's up" }, { "speaker": "usr", "strategy": null, "text": "5 minutes still? this is a crazy, my life is saved. I have no time to wait 5 minutes, I have to apply for jobs oh god" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "What do you mean 5 minutes? Are you ok?" }, { "speaker": "usr", "strategy": null, "text": "I can't leave this convo until 15 minutes is up" }, { "speaker": "sys", "strategy": "Others", "text": "Oh dang well I guess we'll just wait then" }, { "speaker": "usr", "strategy": null, "text": "i was feeling good but now i'm depressed again, trapped here in in chat bubble loop. what if my dream job is out there and someone just snagged it? help! I don't like being trapped in places" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Don't worry there'll be plenty of opprtunites. You have a unique set of skills that nobody else has" }, { "speaker": "usr", "strategy": null, "text": "ok, you're right, you're right. just another minute left, i can do this it's like fear factor" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You'll be fine!" }, { "speaker": "usr", "strategy": null, "text": "i'm just joking thanks for making that interesting! bye bye!!!!" }, { "speaker": "sys", "strategy": "Others", "text": "Bye!" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "5", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "I know she would want me to be happy, but i don't feel joy anymore" }, { "speaker": "sys", "strategy": "Question", "text": "I understand. Sometimes it's hard to find joy. When do you think you starting feeling this way?" }, { "speaker": "usr", "strategy": null, "text": "Almost 2 years ago. I'm so lonely without her" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Sometimes, finding joy can be difficult. Especially when what we always turned to for joy is gone. But we can find comfort in little things. Is there something you have that gives you comfort? Even the smallest thing." }, { "speaker": "usr", "strategy": null, "text": "When she was alive I felt like she was keeping me alive because i didn't want to put her through the pain of killing myself I feel good for a few minutes at a time but then it all seems pointless" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I believe we all have purpose in this life. I know that it's hard to live with-out the ones we hold dearly. I think a way we can keep them alive in our hearts is to pass on the good things about they did for us to others." }, { "speaker": "usr", "strategy": null, "text": "You hit the nail on the head. I struggle to find purpose for my life. I have no kids & my anxiety keeps me from reaching out to people." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I feel the same way, I get anxious around others as well. Maybe little steps are the best way. Sometimes all someone needs is a smile, even when we can't find our own, we can give one to others." }, { "speaker": "usr", "strategy": null, "text": "Everytime I convince myself to seek professional help I fool myself into believing that this will finally be the time I will be able to fix myself. Of course I haven't yet I admit it has helped to be online & see that so many other people share my \"symptoms\"" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "It's always hard to make that next step, but I believe you're closer than you think." }, { "speaker": "usr", "strategy": null, "text": "I hope I hurry up. I feel like i'm wasting precious time I can't imagine ever feeling close enough to someone to call them a friend. I wish i could learn to love my solitude more" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "You are not alone and you are right, time is precious, but it's okay to take to to grieve. Grief is a part of healing." }, { "speaker": "usr", "strategy": null, "text": "It would be nice if as humans we could be more evolved to the point that death wouldn't hurt so much as it is a part of life. My mom was an art teacher & I like to be crafty. After she died i started \"A Tribute to Mom: 1000 Acts of Art\" I'm at #544 And that feels good & hurts at the same time" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": null } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you feeling today?" }, { "speaker": "usr", "strategy": null, "text": "HI" }, { "speaker": "sys", "strategy": "Question", "text": "Is there anything that you'd like to talk about? I am happy to listen if you have a problem." }, { "speaker": "usr", "strategy": null, "text": "Yeah its about my personal problem can you give me any suggestions" }, { "speaker": "sys", "strategy": "Question", "text": "Well, I'd need to know what your personal problem was first. Can you tell me?" }, { "speaker": "usr", "strategy": null, "text": "Im in depression over past 4 months" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I am very sorry to hear that. I have suffered from depression too so I empathise. Can you tell me what is making you feel depressed?" }, { "speaker": "usr", "strategy": null, "text": "I lost my job because of the covid 19" }, { "speaker": "sys", "strategy": "Question", "text": "Is the global pandemic having an effect on you? I know it has been making a lot of people feel bad" }, { "speaker": "usr", "strategy": null, "text": "it makes me feel so depressed" }, { "speaker": "sys", "strategy": "Question", "text": "I am very sorry to hear that. Do you have any other form of financial support?" }, { "speaker": "usr", "strategy": null, "text": "yes it is, the worst period in my life" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I am really very sorry. I have been feeling down lately too so I do understand. Do you have any hobbies that can help you right now?" }, { "speaker": "usr", "strategy": null, "text": "and i did not get any other job till now" }, { "speaker": "sys", "strategy": "Question", "text": "Do you have family that you can talk these things out with?" }, { "speaker": "usr", "strategy": null, "text": "yes i have a family but they are not ready to talk to me about this problem at all" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Are they feeling bad too? I think that everyone is feeling quite down right now. Am I right in thinking that your family is too?" }, { "speaker": "usr", "strategy": null, "text": "yes they are" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "It is so difficult right now, isn't it? I just feel defeated sometimes. Have you thought of getting any outside help? There is free counselling available." }, { "speaker": "usr", "strategy": null, "text": "yes i can't afford our livelihood" }, { "speaker": "sys", "strategy": "Information", "text": "There should be help out there. There are foodbanks, if you need those." }, { "speaker": "usr", "strategy": null, "text": "no im not asking any help" }, { "speaker": "sys", "strategy": "Question", "text": "why not?" }, { "speaker": "usr", "strategy": null, "text": "because in my place there are same situation for many people" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I understand that. I hope I was able to be of some help, at least." }, { "speaker": "usr", "strategy": null, "text": "so they are also suffering" }, { "speaker": "sys", "strategy": "Others", "text": "Maybe next year will be a better year" }, { "speaker": "usr", "strategy": null, "text": "which makes me feel so depressed" }, { "speaker": "sys", "strategy": "Others", "text": "Thank you for talking and I hope you feel okay" }, { "speaker": "usr", "strategy": null, "text": "yeah i think so" }, { "speaker": "sys", "strategy": "Others", "text": "you need to press quit now :) I can't do it this end" }, { "speaker": "usr", "strategy": null, "text": "would you like to donate some money to me" }, { "speaker": "sys", "strategy": "Others", "text": "no I would not. But press quit and you will be paid." }, { "speaker": "usr", "strategy": null, "text": "oh that's ok, that's why i'm not asking help from the other people" }, { "speaker": "sys", "strategy": "Others", "text": "Have a good day." }, { "speaker": "usr", "strategy": null, "text": "have a nice day for you too" }, { "speaker": "sys", "strategy": "Others", "text": "Now press the finish and quit button and complete the survey or you are not going to be paid." } ]

{ "seeker": { "empathy": "3", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hi there, how are you today?" }, { "speaker": "usr", "strategy": null, "text": "I’m doing ok. Have been feeling a bit anxious about my job lately." }, { "speaker": "sys", "strategy": "Question", "text": "Is this because of the pandemic? I know a lot of people are worrying about their jobs because of this." }, { "speaker": "usr", "strategy": null, "text": "I think it’s partially due to the pandemic. I am struggling progressing at my company and have been up for a raise for a year now that still hasn’t gone through. It’s making me feel like they don’t value me." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I am sorry to hear that. So, I hear you saying that you feel you are not being valued for your work?" }, { "speaker": "usr", "strategy": null, "text": "Yeah exactly. I want to feel like I am an important member of the team and right now I’m not feeling that and it makes me feel like I don’t have a future with this career anymore. But now is not the time for a career change." }, { "speaker": "sys", "strategy": "Question", "text": "No I guess that it isn't. Have you tried talking to your employer about this? Or even your co workers?" }, { "speaker": "usr", "strategy": null, "text": "I think that’s the part that gets me anxious. I don’t really know how to communicate this to my superiors. There isn’t a lot of open communication now that we all work from home." }, { "speaker": "sys", "strategy": "Information", "text": "Is there someone intermediate that you can talk to ? Or perhaps could you contact a union? There is help out there." }, { "speaker": "usr", "strategy": null, "text": "Maybe going to HR would be the smart move? They might have some resources on how to navigate relationships now that we aren’t in the office, right?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes, I think that they would. Ultimately they are trained to help people who are in your situation." }, { "speaker": "usr", "strategy": null, "text": "I have started applying to other jobs, but I don’t have a lot of hope with that right now. Maybe it is better to looks at more options at my current job. Getting up the courage to speak out can be hard though!" }, { "speaker": "sys", "strategy": "Question", "text": "Would you at least get a good reference from your previous employer?" }, { "speaker": "usr", "strategy": null, "text": "I think so! I have a cordial relationship with everyone, but I know my work speaks for itself. I think I need more confidence to ask for what I know I deserve." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Perhaps you could consider some sort of counselling to help you with you self esteem? I did it and it was great." }, { "speaker": "usr", "strategy": null, "text": "That’s a really good idea. I think much of the anxiety I have with work stems from self esteem issues." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "There are people out there who can help. Would you consider anti anxiety medication?" }, { "speaker": "usr", "strategy": null, "text": "I think I’m much more open to trying counseling before I would venture to trying medication options. Practicing talking to people at work might really help me." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes I think that it would. Just start slowly - do not dive straight in at the deep end. But you seem to have a good and sensible perspective about this." }, { "speaker": "usr", "strategy": null, "text": "I am trying to remain level-headed about this. I know this is within my control and I just need to muster up the courage to do something about this situation that has me feeling anxious and stressed!" }, { "speaker": "sys", "strategy": "Others", "text": "I wish you all of the best with it! Thank you for talking to me." }, { "speaker": "usr", "strategy": null, "text": "Thanks. Appreciate the perspective." }, { "speaker": "sys", "strategy": "Others", "text": "Goodnight :)" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "I need some advice I have been feeling anxious lately." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Im sorry to hear you have been feeling anxious. Lets work to find things that maybe help you feel better when your feeling this way." }, { "speaker": "usr", "strategy": null, "text": "Do you have any ideas?" }, { "speaker": "sys", "strategy": "Information", "text": "Based on studies generally walking away for a moment from a stressor can help to relieve that stressor momentarily enough to maybe make you feel alittle better." }, { "speaker": "usr", "strategy": null, "text": "I have been going for walks alone and that is nice to have a break. Any other ideas?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Thats a good idea and sometimes when ive been stressed walking or any physical activity can help to promote more of a positive feeling based on the release of endorphines. How long have you been experiencing anxiety?" }, { "speaker": "usr", "strategy": null, "text": "I have been working out more. How do you relax? I have had anxiety for a month now. I think I need a vacation." }, { "speaker": "sys", "strategy": "Question", "text": "Do you think maybe it has to do with covid going on right now? Or did anythign specifically happen that has brought on more anxiety? more work? family? money? ....." }, { "speaker": "usr", "strategy": null, "text": "Covid is bad enough but my husband has been battling an illness for weeks." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Generally to relax i as well enjoy some forms of exercise, sometimes a cup of warm tea or even just listening to music can help distract your mind for a moment." }, { "speaker": "usr", "strategy": null, "text": "Those are good ideas. Do you think a good diet helps too?" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Im so sorry to hear that. I completely understand why you may be feeling the way you do." }, { "speaker": "usr", "strategy": null, "text": "Any other advice?" }, { "speaker": "sys", "strategy": "Information", "text": "I do think a good diet can help with many aspects of things, after all food is the energy and nutrients for your body. So if you eat bad quality food you dont reap all the benefits and nutrition that comes from a good nutrient rich diet." }, { "speaker": "usr", "strategy": null, "text": "Do you think calling friends helps?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "The best advice i can give is to remember to be positive , focus on also your own sanity and take one day at a time." }, { "speaker": "usr", "strategy": null, "text": "That is sound advice." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "i think having a good support system is a wonderful idea. That can include friends, family or any other professional you may use to communicate with." }, { "speaker": "usr", "strategy": null, "text": "I think as he feels better I will too." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I think that may be so. Its tough to not worry when it comes to anyone you care about or love especially if they arent doing well. Is there anything else i can help you with or do you have any other questions?" }, { "speaker": "usr", "strategy": null, "text": "Exactly and I think he finally has some medicine that is starting to help. Thanks for your help." }, { "speaker": "sys", "strategy": "Others", "text": "Im glad to hear that. And your welcome. I hope i could help and hope the best for you and your family." }, { "speaker": "usr", "strategy": null, "text": "To you too." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "I am feeling angry today about work." }, { "speaker": "sys", "strategy": "Question", "text": "Oh no, what happened to make you feel this way?" }, { "speaker": "usr", "strategy": null, "text": "My coworker expects me to do things the way she does and is constantly critical. I just want her to understand that I am able to do things my way and it is still okay. I told her this and she ignored me." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I'm sure that's terribly frustrating having someone treat you like that. Is this something that your boss is aware of?" }, { "speaker": "usr", "strategy": null, "text": "I have not told her yet. I do not want to get her into trouble and I want to have a good relationship with her." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Can you discuss it with her in a respectful way to get her to understand that you're not trying to undermine her but that this is how you work most efficiently? And maybe mention that you don't want to involve the boss?" }, { "speaker": "usr", "strategy": null, "text": "That's something I could try. I really care about my coworker and it makes me so angry that she treats me this way." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I think sometimes it's easy to jump to anger when you feel hurt. It might be worth telling her how you feel and also maybe ask why she thinks you should be doing things her way. Maybe there's a give and take in this situation. Some of her methods could be beneficial." }, { "speaker": "usr", "strategy": null, "text": "Do you have any advice on how to start my conversation with her? I have found some of her ideas to be beneficial. I just would like my ideas expressed as well. I feel we can learn from each other." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Tell her the things that you like about her method and maybe suggest some of your methods to her as well. Maybe she'll find them to be more efficient. Make it a partnership rather than a fight for whose method is better. She could feel threatened by you so it's worth digging into those feelings with her and proving to her that you're working toward the same goal." }, { "speaker": "usr", "strategy": null, "text": "That's a great idea. It is possible. I am the new kid on the block. I will try by being non confrontational. Any specific ideas to how I can do that? She gets offended easily. I want her to know I am helping." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I'd suggest how much she's helped you since you are in fact the new kid on the block. And tell her that you want to work with her to have the most efficient partnership possible and use each of your talents to the best of your ability. Then you can lay out how you work best and see where it goes from there." }, { "speaker": "usr", "strategy": null, "text": "Thanks! I will try that. You made me feel so much better!" }, { "speaker": "sys", "strategy": "Others", "text": "I'm so glad, these can be frustrating situations but sometimes it's worth looking at the other person's perspective." }, { "speaker": "usr", "strategy": null, "text": "I agree. Sometimes you just have to take a step back and have a conversation with someone not in the thick of it." }, { "speaker": "sys", "strategy": "Information", "text": "Absolutely, I have no emotional stake in this. The two of you do and that can cloud things sometimes." }, { "speaker": "usr", "strategy": null, "text": "I think people get territorial when they have worked somewhere and a new person comes in. I see that now. I am optimistic we will work it out and be a great team!" }, { "speaker": "sys", "strategy": "Others", "text": "That's great to hear, I'm glad we were able to chat!" }, { "speaker": "usr", "strategy": null, "text": "Me too! You really helped me. Have a wonderful day! I know I will since you helped me out." }, { "speaker": "sys", "strategy": "Others", "text": "That's great, good luck!" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Others", "text": "hello how are you" }, { "speaker": "usr", "strategy": null, "text": "i'm doing fine, but not well, what about you?" }, { "speaker": "sys", "strategy": "Question", "text": "im good, what is not going well?" }, { "speaker": "usr", "strategy": null, "text": "I have problem, can't find the job, I'm in the depression right now, cause od covid I can't find even the simple job." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "ok lets talk about this, so you are feeling depressed because you cannot find a job due to covid" }, { "speaker": "usr", "strategy": null, "text": "Yes, you are right" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "im sorry that you feel this way, covid is really making it difficult to find work. I also have not been able to get a job due to covid" }, { "speaker": "usr", "strategy": null, "text": "I understand you. In my situation, I need to pay for my bills, and for rent of the apartment. What do you think, what can help me, to get from that. I have a lot of outcome, and no income. And it get me into depression" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "are there any resources avaible to you such as unemployment or other local agencies that might be able to help you pay your bills?" }, { "speaker": "usr", "strategy": null, "text": "No, as I'm from foreigner in UK, and don't have all needed documents, I need to do it by my self" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "that sounds really difficult" }, { "speaker": "usr", "strategy": null, "text": "Yh, I know" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "do you have any family that could possibly help you through this time" }, { "speaker": "usr", "strategy": null, "text": "Yes, actually it really can help." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "maybe contact them after we are done talking and tell them what is going on" }, { "speaker": "usr", "strategy": null, "text": "Yes, i understand it." }, { "speaker": "sys", "strategy": "Others", "text": "is there anything else that you would like to talk about or ways I can help you?" }, { "speaker": "usr", "strategy": null, "text": "No, that was my problem, that can be solver by talking with my relatives. Thanks for help!" }, { "speaker": "sys", "strategy": "Others", "text": "OF COURSE! I wish you the best" }, { "speaker": "usr", "strategy": null, "text": "Thanks" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "I hate how some people voted" }, { "speaker": "sys", "strategy": "Question", "text": "Why do you feel that way?" }, { "speaker": "usr", "strategy": null, "text": "because if biden really does win he's gonna fuck with everyones gun rights" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "You seem really concerned about gun rights. Does that sound possible?" }, { "speaker": "usr", "strategy": null, "text": "i am an army veteran i defended the county and risked my life. i want to defend my children and my home how that i am back in country" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Thank you for your service. I can understand how that might be a difficult situation for you, especially with your experiences. How are you handling this situation?" }, { "speaker": "usr", "strategy": null, "text": "thank you. i'm just really worried. my neighbor is a single woman. last month her boyfriend beat her up and she called the police. it took 35 minutes to respond i have an 8 year old daughter and five year old twin boys. i want to protect my children from harm" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "You are welcome. That is really kind of you to want to protect your children from harm. It seems like you feel the best way to do this is through owning guns? Have you thought of any alternatives, since the votes have been cast?" }, { "speaker": "usr", "strategy": null, "text": "what alternative? the police are so backed up everywhere they can't respond fast enough. they should be our first line of defense here in the us against bad guys but that doesnt happen or they ccant always be trusted to respond quickly and efficiently so i feel we have to take it upon ourselves. if someone were to break in and has a gun.... i mean.. criminals dont get guns the legal way anyway you know. what should i do...throw a knife at them? lol" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "That is a good point you bring up about the quickness and efficiency of protection that guns can provide. How you thought of any other alternatives that could help your family, regarding the process of obtaining guns during a Biden presidency?" }, { "speaker": "usr", "strategy": null, "text": "not a clue. do you have any suggestions?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Definitely! My first step would be understanding the gun policy that Biden would have and confirming the new process. Does that sound like something that could be a good starting point?" }, { "speaker": "usr", "strategy": null, "text": "true..i may be worrying over nothing" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I think you are just being careful and protective of your family. That is very honorable of a veteran like yourself." }, { "speaker": "usr", "strategy": null, "text": "thank you i guess going to war makes you worry about things a lot of people dont normally have to huh" }, { "speaker": "sys", "strategy": "Question", "text": "Yes, that sounds like the case. Are there any practices that have helped you when you're worried?" }, { "speaker": "usr", "strategy": null, "text": "well...the va has me do jornaling, deep breathing and mediation. kinda embarasing to admit..." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Don't be embarrassed! To be honest, I have had experiences with some of those, including deep breathing. I also find it helpful." }, { "speaker": "usr", "strategy": null, "text": "thanks for sharing. that makes me feel better. :)" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Of course! I am glad to share and help :)" }, { "speaker": "usr", "strategy": null, "text": "I'm glad we talked. I. hope you have a great day and a great. holiday season!" }, { "speaker": "sys", "strategy": "Others", "text": "Yes it was nice. I hope you have a great holiday season as well!" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Others", "text": "Hello How may i help you today?" }, { "speaker": "usr", "strategy": null, "text": "I am feeling depressed .I don't feel like doing anything." }, { "speaker": "sys", "strategy": "Question", "text": "What got you depressed?" }, { "speaker": "usr", "strategy": null, "text": "I don't know. Maybe stuck at one place" }, { "speaker": "sys", "strategy": "Others", "text": "What have you tried to do to control it?" }, { "speaker": "usr", "strategy": null, "text": "don't know what to do" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Everything is going to be okay keep your head up it will get better in time for you Maybe you should go out for a walk and do some hobbies you like to do I understand how you feeling nobody should go through depression alone" }, { "speaker": "usr", "strategy": null, "text": "I am becoming lazy day by day. Things are scattered and disorganized." }, { "speaker": "sys", "strategy": "Information", "text": "Don't let it take control of you that is what it is trying to do I suffer from depression once in a while and what i do is to try my best to remain positive and let myself know it is going to be okay i will get through this" }, { "speaker": "usr", "strategy": null, "text": "I am trying it but not working on me. I feel like my life is no use" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You should never feel like your life is no use because it is you have a lot to live for you have to control those negative thoughts and replace them with positive thoughts i know it is hard but believe me you will feel better" }, { "speaker": "usr", "strategy": null, "text": "I tried to stay positive but these negative thoughts are always stuck in my head despite of trying to not think about it." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "you have control of your mind and i know you can control those negative thoughts don't let those negative thoughts win" }, { "speaker": "usr", "strategy": null, "text": "I would try to do it. Thanks" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "your welcome you will get through this i know you will" }, { "speaker": "usr", "strategy": null, "text": "Thank you for all your good words." }, { "speaker": "sys", "strategy": "Others", "text": "no problem" }, { "speaker": "usr", "strategy": null, "text": "I feel sleepy all the time." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "have you tried to do some exercise that works dealing with depression" }, { "speaker": "usr", "strategy": null, "text": "I don't feel doing it I might do it now. I want to come out of it. thanks" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "hi! how's your day going?" }, { "speaker": "usr", "strategy": null, "text": "Hi there, I really need someone to talk to. My partner has been cheating on me and I feel totally worthless." }, { "speaker": "sys", "strategy": "Question", "text": "oh my goodness. I'm so sorry to hear that. when did you find out?" }, { "speaker": "usr", "strategy": null, "text": "Only very recently. I answered his phone and it was her! When I confronted him he admitted it." }, { "speaker": "sys", "strategy": "Question", "text": "that's a hard way to find out. are you still in the same house?" }, { "speaker": "usr", "strategy": null, "text": "Yes because for financial reasons we have to be. Our relationship is really strained though and we are sleeping in separate bedrooms." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "i can't imagine what you are going through, but separate spaces sounds like a very good idea to me." }, { "speaker": "usr", "strategy": null, "text": "It is made worse by the fact that we are in lockdown and so can't really see other people at the moment. Do you think I should try and break away for good?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "before you take any action, i'd ask myself what are your options? you know that his actions have very little to do with you and more to do with him, right?" }, { "speaker": "usr", "strategy": null, "text": "Well, I could move out but I can't afford to rent a flat on my own. I'd have to move in with my parents, realistically. I keep telling myself that but I feel really betrayed. I keep wondering what she is like and whether she is prettier and more successful than me." }, { "speaker": "sys", "strategy": "Question", "text": "are your parents supportive of that idea?" }, { "speaker": "usr", "strategy": null, "text": "I have not really talked to them about it. I feel a bit ashamed having to admit to them that my relationship has not worked out." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "it's not about her or you. it's about him." }, { "speaker": "usr", "strategy": null, "text": "But I can't help thinking that perhaps I did something wrong that made him stray?" }, { "speaker": "sys", "strategy": "Information", "text": "they will understand. opening up to them will be the hardest part. it's a shame cocktail, but it's not one you made" }, { "speaker": "usr", "strategy": null, "text": "Do you think that there is any point at all in trying to mend things at this stage? He has promised he will not see her again but I don't think I could ever trust him." }, { "speaker": "sys", "strategy": "Information", "text": "it's in our nature as women to ask \"what did I do?\" but it is never about us or anything we did." }, { "speaker": "usr", "strategy": null, "text": "Thank you, I am really glad that you understand. I don't feel that I will ever be able to trust any man again!" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "trust and vunerability is huge in a relationship. i'd look for professional help if you wan tot try and work on it" }, { "speaker": "usr", "strategy": null, "text": "I can't really afford professional help. And I don't want to be a burden on my friends. I worry that I am already annoying them." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "do you have a friend who has been through a similar situation? sometime that helps. also, sharing your burden with someone does NOT add to their burden" }, { "speaker": "usr", "strategy": null, "text": "I do have a friend who has been through the same though ironically it is a male friend whose wife cheated on him!" }, { "speaker": "sys", "strategy": "Information", "text": "my guess is he felt the same way you are feeling right now" }, { "speaker": "usr", "strategy": null, "text": "Yes. It is just such a deep betrayal. I think I could have forgiven him if it had just been a one time mistake but he had been seeing her for ages." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "watch the brene brown video on youtube with the cartoon animal about empathy - it should help when looking for friends to rely upon grrrr. that would make me angry too" }, { "speaker": "usr", "strategy": null, "text": "It is nice to have things to distract myself from the things that are making me feel terrible. Do you have any other suggestions for distractions? I just keep thinking that every evening when he was returning home with me and with every nice thing he said he was being false." }, { "speaker": "sys", "strategy": "Information", "text": "i'm totally into the podcasts \"a slob comes clean\" basically it's about getting your poop in a group" }, { "speaker": "usr", "strategy": null, "text": "Hmm that sounds .. interesting :D. Is that a metaphor?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "that's so hard. imagine how much energy he had to use to keep his lives from colliding. he couldn't find a better use for that energy?!" }, { "speaker": "usr", "strategy": null, "text": "I know, right!! Do you think it would be helpful for me to try and talk to this woman and see how she feels? I dunno if she even realises that he was in a committed relationship" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "yes! LOL but it's been helping me focus my anxiety into being a bit more productive" }, { "speaker": "usr", "strategy": null, "text": "Anything that will help me with my anxiety is worth trying at the moment." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "what do you want to hear from her? is there anything she could say that woudl make you feel better? NO!! she's not going to be able to help you unless you need a witness for divorce court" }, { "speaker": "usr", "strategy": null, "text": "It would be less of a betrayal, I think, if she did not know about me. I would never do that to another woman!" }, { "speaker": "sys", "strategy": "Information", "text": "she likely knew, othewise how would he explain all the time he spent with you to her?" }, { "speaker": "usr", "strategy": null, "text": "I suppose that's a good point too. I think maybe I do just need to make a total break and not look back. I do appreciate you talking, you have helped me to see things a great deal more clearly than I previously did." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "glad i could help. please stay safe and no matter what you decide to do, you will be fine." }, { "speaker": "usr", "strategy": null, "text": "Thank you and the same to you! Have a nice rest of day." } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "sys", "strategy": "Question", "text": "hello hello are you there?" }, { "speaker": "usr", "strategy": null, "text": "Hi yes I am here" }, { "speaker": "sys", "strategy": "Question", "text": "How has life been going for you?" }, { "speaker": "usr", "strategy": null, "text": "It's somewhat hard, how about you?" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I its been quite tough for us all with the Covid 19 chaos" }, { "speaker": "usr", "strategy": null, "text": "Yeah, it really is. I'm sorry to hear that." }, { "speaker": "sys", "strategy": "Question", "text": "Anything you would like to talk about as to why things been going so rough for you? Has Covid 19 affected you or your family?" }, { "speaker": "usr", "strategy": null, "text": "Its hard being isolated and living alone" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You dont have friends or company that comes to visit? I know going through tough times can have you feeling alone." }, { "speaker": "usr", "strategy": null, "text": "yeah it is hard thanks for asking. i hope that you are doing alright" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I am doing what I love to do most which is helping others because it makes me feel better to help others if I can." }, { "speaker": "usr", "strategy": null, "text": "That's good to hear. I'm glad that you have something" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I have something to look forward to everyday I can help someone vent about things they feel that they are unable to say out of fear of being judged or frowned upon or as you might say is rough about your life" }, { "speaker": "usr", "strategy": null, "text": "Yeah I can see how that would help, something to look forward to" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "finding what make one happy can be a big job you stay positive and you are sure to get positive results!" }, { "speaker": "usr", "strategy": null, "text": "that makes sense, thanks!" }, { "speaker": "sys", "strategy": "Others", "text": "you are very welcome" }, { "speaker": "usr", "strategy": null, "text": "I hope you have a good night" }, { "speaker": "sys", "strategy": "Others", "text": "you have a good night as well." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi, I have been feeling a bit down lately. My levels of stress and concern have been higher since the pandemic began." }, { "speaker": "sys", "strategy": "Question", "text": "Sorry you have been feeling down. What are some strategies you have tried to help you cope?" }, { "speaker": "usr", "strategy": null, "text": "Well, I have tried to get my mind off of it by activities at home. Spending time with my family." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Those sound like positive ways of handling stress. It is natural of course to feel stressed out by the pandemic so it can be useful to think of ways to help manage that stress." }, { "speaker": "usr", "strategy": null, "text": "Yes, but I still seem to struggle with feeling a bit more down than I'd like. Not sure what to do." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Have you tried meditation and/or deep breathing exercises? I know I find that helpful when I am worrying." }, { "speaker": "usr", "strategy": null, "text": "I have tried meditation before, but quite a bit back. Do you have any activities you could recommend, without risking my health? Maybe in my own home, so that I can social distance." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "One exercise I find helpful is lying on my back with a pillow under my head. I keep my legs bent and put a pillow under my knees for support. I then put one hand on my chest and one on my diaphram and slowly breathe through my nose feeling my stomach press against my hand. I then exhale slowly through my nose and repeat for about 10 minutes. It can be very calming." }, { "speaker": "usr", "strategy": null, "text": "Okay, I will give that a try. I don't feel I'm at a level that I need therapy or medication, so this might be a good way to calm my nerves when I am feeling apprehensive or stressed out." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Good, I hope that helps. I would also trying to reach out to others who are experiencing the same. It is harder nowadays with covid but there are many online groups. You could even start your own group!" }, { "speaker": "usr", "strategy": null, "text": "Yes, I do find that there are times when I am on a social media outlet that it does seem to make me feel better. I can feel humor. But, it can be a bit depressing too. Maybe I should block the ones that have mostly negative posts?" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I hear you on that. Sometimes social media can also be negative. I think that blocking negative posts is a great idea. It is a way of taking control" }, { "speaker": "usr", "strategy": null, "text": "I wished I had some more ideas on some fun, interesting or things to fill my time at home. I often feel I get in a bit of a rut with the same thing. Since we are home more now." }, { "speaker": "sys", "strategy": "Question", "text": "Are there any hobbies that you have been interested in but never had the time for? Or perhaps hobbies that you used to do but have not tried in awhile?" }, { "speaker": "usr", "strategy": null, "text": "Well, I used to read quite a bit more, but I have slowed down on it. Maybe I should go and grab a few books. Thanks for the idea!" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "You are quite welcome. I too find reading to be a most welcome escape. It takes one's mind off of day to day worries." }, { "speaker": "usr", "strategy": null, "text": "Yes, let's us escape to another world. I'm glad you got my mind on that. I feel better!" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Perhaps you could look into book groups as well. There are probably quite a few online these days. Glad I could be helpful!" }, { "speaker": "usr", "strategy": null, "text": "I will do that! Thanks again." }, { "speaker": "sys", "strategy": "Question", "text": "You are welcome. I am glad I could help you find some ways to help manage stress levels. Is there anything else you want to talk about?" } ]

{ "seeker": { "empathy": "3", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "3" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Hello :-)" }, { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Question", "text": "How are you doing?" }, { "speaker": "usr", "strategy": null, "text": "Today hasn't been too bad" }, { "speaker": "sys", "strategy": "Question", "text": "Anything you need to talk about?" }, { "speaker": "usr", "strategy": null, "text": "Lately I have been having trouble sleeping" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That's very common is there anything that has change that doesn't allow you to sleep?" }, { "speaker": "usr", "strategy": null, "text": "Since I lost my job quite a few months ago I've not been able to sleep as well" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes that has been a big stressor for many. I sometimes find myself having trobule to fall asleep. So I make sure my room is dark and think about something relaxing." }, { "speaker": "usr", "strategy": null, "text": "I think my problem is I think too much :-(" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "no tv, cell phones etc. a hot shower before bed might help. When you can not shut your mind down it will prevent you from thinking and so I will actually to clear my head just think of something relaxing or enjoyable." }, { "speaker": "usr", "strategy": null, "text": "I guess I can try that" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Try to make sure the room is dark and for whatever reason they say a glass of warm milk too but I never had to try that, just relaxing thoughts and a dark room and a fan idk." }, { "speaker": "usr", "strategy": null, "text": "Why a fan?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "the sound of the fan can be relaxing for me idk why" }, { "speaker": "usr", "strategy": null, "text": "okay" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "sometimes white noise helps or the sounds of frogs on an app idk why but that works for some people too. The important thing is find something that works and relaxes your mind from thinking too much if you can." }, { "speaker": "usr", "strategy": null, "text": "Frogs huh? I don't think that would sound relaxing. Haha" }, { "speaker": "sys", "strategy": "Information", "text": "a running river or something that is tranquil to you and frogs work for some people or crickets idk why lol." }, { "speaker": "usr", "strategy": null, "text": "Interesting" }, { "speaker": "sys", "strategy": "Information", "text": "Hopefully this pandemic willl be over and we can all go back to work" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "4" }, "supporter": { "relevance": "4" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Question", "text": "Hi, how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "I am doing alright. How are you?" }, { "speaker": "sys", "strategy": "Others", "text": "I'm doing ok, thanks for asking. Is there anything that's bothering you?" }, { "speaker": "usr", "strategy": null, "text": "Yes, I broke up with my partner..." }, { "speaker": "sys", "strategy": "Others", "text": "Oh no I'm sorry to hear that. do you want to talk about what happened?" }, { "speaker": "usr", "strategy": null, "text": "I am very depressed... cannot go on with my daily life." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "It sounds like this is really affecting you, that must be hard How long were you and your partner together?" }, { "speaker": "usr", "strategy": null, "text": "Yes, it is hard.. we have been together for last 6 months.." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I've been through break ups as well where things can seem pointless afterwards. It took me some time but I eventually got through it Were you happy in the relationship?" }, { "speaker": "usr", "strategy": null, "text": "How did you cope up with the situation?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I talked to my friends about it a lot, and tried to keep myself occupied with lots of activities I also deleted old messages from my partner so I didn't dwell on the past as much" }, { "speaker": "usr", "strategy": null, "text": "How does talking to friends help?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "It depends on the situation, but for me I had a lot of unresolved feelings from not getting proper closure, so ranting to my friends about how my partner hurt me helped satisfy that Do you have friends you feel comfortable talking to about this?" }, { "speaker": "usr", "strategy": null, "text": "I have couple of close friends I can talk to.. but have not thought about doing so.." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I think it could be helpful, friends can be really supportive" }, { "speaker": "usr", "strategy": null, "text": "Yes, I will give it a try..." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "It's awesome that even though you're feeling so depressed, you're willing to give something a try to help you out of it" }, { "speaker": "usr", "strategy": null, "text": "Any other suggestion you might have?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Getting involved in a new hobby, or something you used to enjoy, can be helpful" }, { "speaker": "usr", "strategy": null, "text": "I don't have any hobby per say.. but I would like to travel new places.." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That sounds like so much fun!" }, { "speaker": "usr", "strategy": null, "text": "I will plan for some travel.." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That sounds like a great idea. I know it's hard now but I think you'll start feeling better soon" }, { "speaker": "usr", "strategy": null, "text": "Thanks for you suggestion.. have a good day." }, { "speaker": "sys", "strategy": "Others", "text": "You too!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Hi! How are you?" }, { "speaker": "usr", "strategy": null, "text": "Hi, I am in a town all alone and far from family. I have been really depressed." }, { "speaker": "sys", "strategy": "Question", "text": "Why are you in a town all alone?" }, { "speaker": "usr", "strategy": null, "text": "Yes, I moved away and I thought I would be happier on my own but now all I do is think about them and miss them. Nobody ever has time to talk on the phone so I am all alone." }, { "speaker": "sys", "strategy": "Question", "text": "Do you have the option to move back? Because family is the most important thing at the end of the day" }, { "speaker": "usr", "strategy": null, "text": "No, I was living with my mom and dad but when I moved out my brother got my room. He and I didnt get along so he would never want me to move back into the house with them either." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "At this point, you will have to ask your family to make time to talk with you and im sure they will understand if they hear where you are coming from" }, { "speaker": "usr", "strategy": null, "text": "That is a good idea, I can reach out to my mom. Maybe I should write her an email or something?My brother was a bully and so he is a big reason that I moved. My parents encouraged us to fight and argue, it wasn't a very fun place to live. I've always been closer to my mom so she is much more understanding. She helps me pay my monthly bills too." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yeah reach out to your mum, and although you fight and argue, they are still your family at the end of the day Thats nice of her :)" }, { "speaker": "usr", "strategy": null, "text": "Yes, that is a good point. I have always heard the blood is thicker than water. I have also been upset lately because I had to leave all my pets when I moved out. I left my dog and my cat back at home." }, { "speaker": "sys", "strategy": "Question", "text": "Have you visited them ever since?" }, { "speaker": "usr", "strategy": null, "text": "No, I am too far away to stop by or go for the weekend. I would have to plan a whole trip and I cant really afford it yet. My brother knew that the pets were mine but he demanded that he keep them there and I didnt want to fight with him so I said fine." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "If they are your pets you should be able to keep them but you did the right thing as to not argue with your brother and your parents could help you look after them" }, { "speaker": "usr", "strategy": null, "text": "Yeah, you are right. Once he let the gate open just so my dog would run away, he says he didn't do it but I know him and he is really mean and vengeful. He would also pull pranks on me that were just cruel. He once told me that my cat was ran over but he was just hiding her at a friends house for a week." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yeah, he doesn't seem very nice, but its good that you don't retaliate negatively" }, { "speaker": "usr", "strategy": null, "text": "Yeah, I used to be really depressed living there. I haven't thought about why I moved but you are helping me remember that i'm better off now. I am lonely but so much happier not living in the turmoil over there." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Its a good thing you moved then because at least now you are away from him You should always try to be happy" }, { "speaker": "usr", "strategy": null, "text": "Yep, I am feeling better today . Thank you for listening. Maybe I should just get a new rescue dog or something like that today? I don't want to dwell on my brother or that negativity. I am feeling a lot more hopeful just sharing my feelings." }, { "speaker": "sys", "strategy": "Others", "text": "Yes its good to not dwell on the past like that. Have a good day :)" }, { "speaker": "usr", "strategy": null, "text": "Thanks! Have a great day too!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hi there, how are you feeling today?" }, { "speaker": "usr", "strategy": null, "text": "hello. meh. pretty sad" }, { "speaker": "sys", "strategy": "Question", "text": "I am sorry to hear that. I will help if I can - what is the matter?" }, { "speaker": "usr", "strategy": null, "text": "my family is very superficial i'm sad they aren't able to connect with me in a meaningfulway" }, { "speaker": "sys", "strategy": "Question", "text": "(Sorry I was afk) I am really sorry to hear that. Can you elaborate a bit? Is it one specific family member or all of them?" }, { "speaker": "usr", "strategy": null, "text": "lol its all of them...parents and sister idk it's a bit personal and very sad. i wouldn't want to make you sad too" }, { "speaker": "sys", "strategy": "Question", "text": "Is the problem bad enough that you feel you would like to cut them off entirely? I am sorry, I was not trying to intrude :)" }, { "speaker": "usr", "strategy": null, "text": "yeah, actually my husband and i were talking about cutting them off i've cut them off before but this time i have more stability and am happy with my life (unlike they come and ruin all the nice things in my life with their bad attitudes)" }, { "speaker": "sys", "strategy": "Others", "text": "It is a very big decision to make, but in some cases it is the best one." }, { "speaker": "usr", "strategy": null, "text": "#toxicfamily - it's just all very sad" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Is there any possibility of getting professional counselling or something before making the final decision?" }, { "speaker": "usr", "strategy": null, "text": "yeah we just talked to my therapist" }, { "speaker": "sys", "strategy": "Others", "text": "I am glad you have someone to talk to!" }, { "speaker": "usr", "strategy": null, "text": "she said its best to not even write them. ive been trying for over 25 years yea my husband and therapist are the best" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "If a professional thinks that then maybe it really is the best thing to do. It seems unlikely they will change" }, { "speaker": "usr", "strategy": null, "text": "yeah they aren't changing. they actually are getting worse! my mom accused my aunt of stealing from her. and turns out the money was under her mattress the whole time..." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That sounds really bad. Making false accusations about people is evil." }, { "speaker": "usr", "strategy": null, "text": "yeah, and then she forced my aunt to drive her to the bank and tried to jump out of the car!" }, { "speaker": "sys", "strategy": "Others", "text": "Okay that sounds really bizarre. I think you truly are better off without them" }, { "speaker": "usr", "strategy": null, "text": "yeah, she's a pretty terrible person :/" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "The saying that we can choose our friends but not our family is very true." }, { "speaker": "usr", "strategy": null, "text": "yup well thanks for listening" }, { "speaker": "sys", "strategy": "Question", "text": "You're most welcome :) We need to keep talking till fifteen mins is up though. Is there anything else you'd like to talk about?" }, { "speaker": "usr", "strategy": null, "text": "Yea i thought it was 15 minutes but there in the side panel it says 10-15 but we can do a couple more minutes too" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "No worries :). Please try not to fret too much about your problem - to be honest I have some weird family members too" }, { "speaker": "usr", "strategy": null, "text": "for real... it was his adoptive dad's 92 nd birthday and they refused to pay for his dinner. they said they would pay for their own dinner only. and my dad is rich and my family is in south america and they aren't poor but c'mon!" }, { "speaker": "sys", "strategy": "Others", "text": "Wow... that is seriously toxic. Definitely you should be away from them, it will improve your life a lot" }, { "speaker": "usr", "strategy": null, "text": "an entire 6-course dinner for 6 people is like $50 smh.... they are just awful people" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Anyway I hope I have been able to be of help and I wish you all the best for the future! I think things will be better when you are free of them." }, { "speaker": "usr", "strategy": null, "text": "i hope so! its hard to cut them off but its worse if I stay thanks dear. apprecaite the chat" }, { "speaker": "sys", "strategy": "Information", "text": "you too :) Can you press quit and take the survey as for some reason I can't do it first my end" }, { "speaker": "usr", "strategy": null, "text": "thanks bye" }, { "speaker": "sys", "strategy": "Others", "text": "bye :)" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello" }, { "speaker": "usr", "strategy": null, "text": "Hi!" }, { "speaker": "sys", "strategy": "Question", "text": "How can I help?" }, { "speaker": "usr", "strategy": null, "text": "Just in a bad mood because recently I was dumped by my girlfriend." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I'm so sorry to hear that." }, { "speaker": "usr", "strategy": null, "text": "Do you have any advice?" }, { "speaker": "sys", "strategy": "Question", "text": "How long were you together?" }, { "speaker": "usr", "strategy": null, "text": "2 years" }, { "speaker": "sys", "strategy": "Question", "text": "That's tough. Can you describe what events led to the breakup?" }, { "speaker": "usr", "strategy": null, "text": "It happened recently. I didn't really see any signs she wanted to end things. It came out of the blue one night and I feel terrible" }, { "speaker": "sys", "strategy": "Information", "text": "How do you think you will get through this? Do you have someone to talk with?" }, { "speaker": "usr", "strategy": null, "text": "I have my friends and family that have been very supportive but I guess its just going to take some time." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "It absolutely will take time. You are right. Can I suggest that you try to look at what went wrong before getting involved with someone else? Would it be possible to talk with your friends and family about what they think might have happened?" }, { "speaker": "usr", "strategy": null, "text": "Yep, thats a great idea. I definitely plan to take some time to thing about everything that happened. I feel blindsided but ultimately I think just spending time with my friends and family will help." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I'm sure it will help to be with people who love you when you feeling so devastated." }, { "speaker": "usr", "strategy": null, "text": "Exactly, it just happened at a time when the holidays are coming up and you want to spend it with people you care about." }, { "speaker": "sys", "strategy": "Information", "text": "I hear you. All messages this time of year are about being with people we love and that will hit you hard at this time of year. Do you have any particular things you like to do to take care of yourself?" }, { "speaker": "usr", "strategy": null, "text": "I enjoy snowboarding as a hobby. I might try to get back on my board depending on what locations are open. It's just hard right now with having no motivation to really do anything." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes. when you are depressed it is hard to become motivated to do anything. However, it is extremely important that you do act. Keep moving through your days, even if you feel like you are in a haze. It may take awhile to build up to snowboarding. Maybe start with a daily walk and build from there. Action (physically doing something) triggers psychological movement. It will help you move through the pain that you are feeling." }, { "speaker": "usr", "strategy": null, "text": "Thank you! I really appreciate your advice. I will try my best to build myself back up, I know the coming days will be hard, but as long as I keep trying then things should eventually get better. Thank you again for talking to me today. Its been extremely helpful. Have a great rest of the week!" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Thank you so much for asking for help. It has been so nice talking with you. Take care and know that in time this pain you are feeling will become less and less intense. Have a great rest of your week!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "hello" }, { "speaker": "sys", "strategy": "Others", "text": "Hi there! How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "im doing ok just a bit sad hbu" }, { "speaker": "sys", "strategy": "Question", "text": "I am fine! Thanks for asking. May I know the reason you are sad, if you'd like to share?" }, { "speaker": "usr", "strategy": null, "text": "Yeah I'm just sad that I havent been able to see my friends in a long time I had a very stron social support group but ever since the lock down I havent really been able to see anyone" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I understand exactly how you feel. My flight tickets were cancelled and my plans to visit my family and friends after 2 years went up in flames! But, this pandemic is never-seen-before event and certain restrictions are unavoidable and life saving." }, { "speaker": "usr", "strategy": null, "text": "Im sorry to hear that :( yeah the virus has been putting a huge damper on everyone's mood I just miss seeing my friends" }, { "speaker": "sys", "strategy": "Information", "text": "All of us are in this together and if you tolerate short term inconveniences (lockdown, masking up, social distancing), long term benefits are multi fold. You want your friends to be around when all of this is over, am I right?" }, { "speaker": "usr", "strategy": null, "text": "I hope they wil be Yeah social distancing is a must I wouldnt want to get sick" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Apologies, I didn't mean to make you sad further by sharing my own sob story! At the end of the day, these restrictions are what keeping me healthy" }, { "speaker": "usr", "strategy": null, "text": "Do you have any advice?" }, { "speaker": "sys", "strategy": "Information", "text": "That's great! I believe, in this age of technology and social media frenzy, you are not totally cut off from your friends." }, { "speaker": "usr", "strategy": null, "text": "Yeah thats true" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes, can you try organizing a virtual get together?" }, { "speaker": "usr", "strategy": null, "text": "Its just hard to find time to interact with them I should try that" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Cool! There are lot of online games that have been invented after the lockdown came into effect. You can try searching them online and playing it with your friends" }, { "speaker": "usr", "strategy": null, "text": "Yeah thats a great idea How do you keep in touch with your freinds?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "We were missing our colleagues at workplace and we planned an online quiz + dumb charade and it was really enjoyable." }, { "speaker": "usr", "strategy": null, "text": "That sounds like a good time :) I should try to organize something like that with my buddies too" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "At this point, only through video call. I am middle aged and even if I can travel and visit friends in person, I will NOT because I may be asymptomatic and possible infect my friends or worse their aged parents." }, { "speaker": "usr", "strategy": null, "text": "Oh yeah for sure. As much as I miss my friends I would never risk getting them or myself sick by visitng them" }, { "speaker": "sys", "strategy": "Information", "text": "Sure! At the end of the day, health is wealth. Vaccines are already on their way and this too shall pass. So, hang in there :) That's a great choice. Small steps we take now will ensure great benefits later." }, { "speaker": "usr", "strategy": null, "text": "Thanks :) Well said Thank you for taking to time to chat with me I feel a bit better Im going to try organizing a get together online maybe that'll help everyone" }, { "speaker": "sys", "strategy": "Others", "text": "My pleasure. It was good chatting with you too. All the best for your online meetup. Have fun and stay safe :)" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "hi, how are you and how can i help?" }, { "speaker": "usr", "strategy": null, "text": "Hi I'm experiencing a lot of anxiety and depression because of constant severe back pain." }, { "speaker": "sys", "strategy": "Question", "text": "when did this start?" }, { "speaker": "usr", "strategy": null, "text": "About eight years ago." }, { "speaker": "sys", "strategy": "Question", "text": "i see. have you sought out any medical help with the back pain?" }, { "speaker": "usr", "strategy": null, "text": "Yes, I was supposed to have surgery for it, but it has been cancelled because the hospitals are full due to the coronavirus." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "yeah, this pandemic has thrown a wrench into many people's plans, but hopefully things will ease up soon." }, { "speaker": "usr", "strategy": null, "text": "I hope so too, but it looks like it's going to be a long time." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "it is a bit daunting when we see the number of infections increasing and people getting sick, but i think it will just be a matter of time before things get better. and hopefully a vaccine will help with the hospitalizations" }, { "speaker": "usr", "strategy": null, "text": "Hopefully, but how to deal with it in the mean time?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "i think you're already taking a step in the right direction by talking to me about your anxiety and depression. i'm amazed that you've been able to just deal with it for 8 years i've had friends who suffered from anxiety and depression, and i've noticed that just talking things through can sometimes help a lot" }, { "speaker": "usr", "strategy": null, "text": "It's been very hard, I've also had to take care of my mother in that time period, but she sadly passed away last march, possibly from the virus and I've been having a hard time processing that grief." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "i'm very sorry to hear about your mother's passing, and a significant loss like that can take some time to process from my experience, it really helps just to open up to someone about the things that are on your mind. even a journal can help. if you have someone who can lend an ear to listen and a shoulder to cry on, spending some time with them can help you get your feelings out and might give you a sense of relief" }, { "speaker": "usr", "strategy": null, "text": "That's true, I know many are suffering so much right now and many people have also lost their loved ones. It makes the isolation all the harder trying to handle the grief. It does help to talk, thank you. Do you have any suggestions on how to handle the anxiety?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "personally, i find that hobbies are great for getting your mind off things and keeping yourself occupied means that your mind doesn't wander into dark thoughts" }, { "speaker": "usr", "strategy": null, "text": "That is good advice, I will try to stay busier. Also, do you know of any support groups online that might be helpful?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "just from this limited conversation, it sounds like you're an amazing person and i sincerely commend you for seeking help here and pushing yourself to cope with you loss and pain. i really wish there was more i could do to help but i believe in you ;) this might sound silly, but reddit is a great resource. there are some great support groups there who help each other and lift people up" }, { "speaker": "usr", "strategy": null, "text": "Thank you, I will look there for others going through the same things, it doesn't sound silly at all and you are an amazing person too. Thank you for listening and your thoughtful help." }, { "speaker": "sys", "strategy": "Others", "text": "you're very welcome, and thank you for your kind words. stay strong and i know you can get through this. i don't know what the rules are on sharing personal contact info here, but i'm happy to be a friend or pen pal if you just need someone to talk to" }, { "speaker": "usr", "strategy": null, "text": "Thanks, you stay strong too! I know this time isn't easy for anyone. I'm just grateful for the few minutes of help here, you really did help. No need to share too many details, I think that going to the reddit forum will lead me to other people in my area that might be able to get together and help each other. Thanks very much for your help and good advice and you have a wonderful evening!" }, { "speaker": "sys", "strategy": "Others", "text": "you too!" } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "4" } }

[ { "speaker": "sys", "strategy": "Question", "text": "hello how are you?" }, { "speaker": "usr", "strategy": null, "text": "I'm feeling kind of down lately. I feel like most of my friends have been avoiding me." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Oh i'm sorry to hear that. why are you're friends avoiding you?" }, { "speaker": "usr", "strategy": null, "text": "I have no idea. Everything was working out well just a few weeks ago. I feel so lonely." }, { "speaker": "sys", "strategy": "Others", "text": "Have you tried to reach out to your friends for coffee, food or beer?" }, { "speaker": "usr", "strategy": null, "text": "No. I fear that I might get turned down. They are usually the ones that ask me out, and they haven't been doing that for weeks." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Perhaps you should give it a shot and see what happens. They maybe feeling the you are the one not reciprocating and this whole thing has just been a miscommunication" }, { "speaker": "usr", "strategy": null, "text": "You are saying that I have perhaps missinterpreted the whole situation?" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "perhaps. You said that you have not reached out to your friends, so they could just be waiting." }, { "speaker": "usr", "strategy": null, "text": "But wouldn't them call me if they were at least slightly interested?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I understand your concern, but I would suggest that all relationships are a balancing act and perhaps cannot be one sided." }, { "speaker": "usr", "strategy": null, "text": "You know what, yeah, perhaps I just need to put a little more from my part this one time. Do you think I should call my closest friend then?" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I think that is a good start. If they are your closet friend you should be able to talk about this too them." }, { "speaker": "usr", "strategy": null, "text": "Yeah, I feel really comfortable talking to her. I can be open about my concerns regarding other friends too." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "This sounds like a good friend. I hope this is just a miscommunication." }, { "speaker": "usr", "strategy": null, "text": "Hopefully. I might have been overreacting after all." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Have a good talk with a good friend will sort this out. This is the way" }, { "speaker": "usr", "strategy": null, "text": "I agree. Thank you." }, { "speaker": "sys", "strategy": "Others", "text": "no problem. hope this help. stay safe. be well" }, { "speaker": "usr", "strategy": null, "text": "You too. Again, Thank you." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, what can I help you?" }, { "speaker": "usr", "strategy": null, "text": "I really sad as my partner walked out on me. Any thoughts what could cheer me up?" }, { "speaker": "sys", "strategy": "Question", "text": "Was there anything that leads to this?" }, { "speaker": "usr", "strategy": null, "text": "Not really. I thought everything was ok between us. That is why it kind of struck me." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That's terrible and unacceptable behavior. How long have you been together?" }, { "speaker": "usr", "strategy": null, "text": "I have to agree with you-it is unacceptable, considering that he didn't give me any reasons as to why he did it. We have been together for 5 years." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That sucks. I wouldn't be able to accept either. Have you talked to your friends about this?" }, { "speaker": "usr", "strategy": null, "text": "It is still rather raw,I have mentioned to it to a few of my friends and they deeply symphatise with me but I feel there is nothing much they can do to help me.They are as shocked as me to be honest." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "It is understandable to have that reaction. I agree with you, only us can hep ourselves. Have you tried doing activities that help distract you from having negative thoughts?" }, { "speaker": "usr", "strategy": null, "text": "Kind of, most of it involves eating loads of ice cream LOL." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Haha I feel you, I tend to eat a lot when depressed too. Look, it's treat yourself method. You deserve the best If you can go to the mountain or big lake, I would say try spending a few hours there. Maybe have a mini picnic by yourself and enjoy the nature." }, { "speaker": "usr", "strategy": null, "text": "That is a brilliant idea,I do love walking and being outdoors. :) It surely would help me to clear my mind" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Is there anything you have wanted to do but don't have the time? I always want to learn guitar and baking. This is the best time to start that" }, { "speaker": "usr", "strategy": null, "text": "oh yeah, I suppose I have more time now to focus on things I have always wanted to do but never kind of had time for it. I bought a high end photo camera ages ago but never really had a chance to use it properly-I guess it is time to pursue my interest in photography, and spending more time outdoors would be ideal for that! And reading! The list of books I want to read is arm long!" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That's the spirit! I know being treated like that feels horrible. However, I bet you have mourned enough, at the end of the day, a person treats you like that has no respect and you shouldn't waste time on them. It's time to invest in yourself, once you become your better version, a better partner will come to you" }, { "speaker": "usr", "strategy": null, "text": "I really agree with you- I am worth more than that. It is time to move on, even when it is difficult. The sad side of it is that I probably will never know what I did wrong for things to end like that. Maybe I didn't do anything wrong. That is the question what will always stay with me and that actually is the hardest bit of it all. But... I am not going to delve into it. I feel like hitting a jackpot actually hahahaha. I will be walking off those calories I get from ice cream I have been scoffing lately.So I am having the best of both worlds Who said you cannot have the cake and eat it all LOL" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes!Actually don't think you did wrong. Reflecting after a relationship is good but don't put all the blame on yourself. You have learned from this relationship too i believe, use that for your next one" }, { "speaker": "usr", "strategy": null, "text": "I do not intend to. I am usually the kind of person who does blame oneself but I have found it is not right." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Others", "text": "Hello how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "I’m doing OK. I’m just a little anxious and nervous about my upcoming exams." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I am sure you are trying the hardest you can" }, { "speaker": "usr", "strategy": null, "text": "I think I am. But these virtual classes are very difficult." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Have you tried looking for guidance from your peers?" }, { "speaker": "usr", "strategy": null, "text": "It is much easier to lean on other students when we are in a class. But with virtual, it is much more difficult." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I understand how you are feeling. It is nice to have somebody to lean on during difficult times." }, { "speaker": "usr", "strategy": null, "text": "I just have to focus on my studies and not let what is going on impact my studies." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I believe in you and i think you will do great!" }, { "speaker": "usr", "strategy": null, "text": "Do you have any advice on keeping me focused?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "What is your exam on?" }, { "speaker": "usr", "strategy": null, "text": "Economics and Business Law." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "You should find a nice quiet spot to study. Maybe find something to feel you calm which will help you stay focused." }, { "speaker": "usr", "strategy": null, "text": "Good advice. I usually study in my bedroom, but that leads to distractions, such as TV and others wanting to talk." }, { "speaker": "sys", "strategy": "Others", "text": "Also make sure you are comfortable and have good lighting. That should help to." }, { "speaker": "usr", "strategy": null, "text": "Yes. I just have to buckle down and focus. Any advice for my anxiety?" }, { "speaker": "sys", "strategy": "Question", "text": "Do you have any music you like listen to? I always find music to be calming." }, { "speaker": "usr", "strategy": null, "text": "Yes. Good point. Might try some yoga too. Thanks!" }, { "speaker": "sys", "strategy": "Others", "text": "I hope i was able to help you and wish you best of luck." }, { "speaker": "usr", "strategy": null, "text": "Thanks. You definitely gave me some good advice. I appreciate it. Enjoy your day." } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello how are you?" }, { "speaker": "usr", "strategy": null, "text": "Feeling a little stressed" }, { "speaker": "sys", "strategy": "Question", "text": "I am so sorry that you are feeling stressed, what's going on?" }, { "speaker": "usr", "strategy": null, "text": "I have a big essay due on Monday and I can’t bring myself to write it I feel overwhelmed" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I completely understand I've been there myself, finding motivation can be so hard, but I know you can do it! what have you done so far? Do you have some of the assignment done?" }, { "speaker": "usr", "strategy": null, "text": "How did you get motivated? Do you have any advice?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I always thought of my GPA and how a single grade could affect all of my hard work. Perhaps thinking of what this grade can affect will motivate you to really avoid any stressful situations it may bring." }, { "speaker": "usr", "strategy": null, "text": "Yeah to be fair this is a big part of my degree so I can’t not do it. I just find the subject so hard compared to some of the other ones I’ve done so far. It’s a lot of maths which I suck at" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I have been there, I major in Biotechnology engineering. Image what life will be like once you are finished with this nightmare assignment. Give it your all. Find that fire inside of you and push through. You are almost there, remember everything you have overcome, dont let this little hurdle set you back. I have faith in you! Right now, dive into the subject, find outside resources. Hustle time. the great always struggle towards the end, you are one of those great! remind yourself of what you can do and have overcome." }, { "speaker": "usr", "strategy": null, "text": "Wow, biotech engineering must have been cool. Makes my economics module seem a bit silly now haha. I think I’m just getting frustrated with myself which is annoying in itself when I know deep down I probably could do it if I stopped trying to avoid it" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "oh no! my best friend has a business major and economics class almost killed her. she took it FOUR times before she passed it. She never gave up! this is your dream, chase it, own it, and conquer it. I am the champion of getting frustrated. I take a breather and come back. Always come back. take a nap or do something you enjoy doing." }, { "speaker": "usr", "strategy": null, "text": "I’m glad I’m not the only one who struggles with economics although I definitely don’t want to have to retake it haha. I guess I will have to retake it if I don’t actually do the work though! I think even just being here is procrastinating really when I should be writing my essay!" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "My poor friend, economics in itself is a beast that only unique minds understand. But, I do believe that with effort and dedication. She will be so mad for telling someone else how many times she fail the class. You can do it! you are at the end! get to work and make it happen!" }, { "speaker": "usr", "strategy": null, "text": "Yeah I think you’re right. I think we have a minute or so left here and then I’m just going to put my headphones in and get it done. You’ve been really helpful today, I needed someone else to tell me to just get on with it today so thank you It’s been the push I needed! Enjoy the rest of your day, take care!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Good evening." }, { "speaker": "usr", "strategy": null, "text": "Good evening, thanks for taking the time to talk with me." }, { "speaker": "sys", "strategy": "Question", "text": "No problem. How can I help you tonight?" }, { "speaker": "usr", "strategy": null, "text": "I am having issues dealing with my feelings about ending my long term relationship with my children's father." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "So just to make sure I understand, you are struggling with dealing with ending a long term relationship with your child's father." }, { "speaker": "usr", "strategy": null, "text": "Exactly right, after 15 years and 4 kids, he cheated on me and the affair produced a child." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I am so sorry to hear that. My ex-fiance cheated on me and got pregnant with another man, so I know how rough this type of thing is. Have you been able to talk to him about it yet?" }, { "speaker": "usr", "strategy": null, "text": "At this point, I don't want to talk, I am so disgusted I want nothing more to do with him, regardless of the kids." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Have you talked to the kids about it? It will be important for them to understand what is going on and why." }, { "speaker": "usr", "strategy": null, "text": "The kids are pretty smart, they found out and was mad at first, but now they are accepting, which is making me even more disgusted. I have even started to resent my kids for it." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I think it would help to sit down and have a conversation with them about it. It is important that they know how you feel and that you are there for them, and that they aren't the reason for the issues." }, { "speaker": "usr", "strategy": null, "text": "I did at least sit down with the kids about it, told t hem how I felt, explained the nature of the situation. But they weren't on my side, they acted like they were on my side at first but then switched up on me, made me feel like I was the one wrong!?!" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Have you thought about seeking a group of people who have been through this same situation that you are going through now? It often helps to talk to people who have been through the same things and get their help to get through the situation." }, { "speaker": "usr", "strategy": null, "text": "Apparently that's you smh lol.. How did you feel? What did you do?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "This is true I suppose. I made sure to have a conversation with her first in order to get some closure on the situation. After that I focused on more of my hobbies that I hadn't been able to do in a while in order to keep my mind distracted and off of the situation." }, { "speaker": "usr", "strategy": null, "text": "I'm still not ready to have that conversation with him. He's acting like I made him cheat on me. Maybe I should find some hobbies to distract myself until I can myself to that point." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I think that would definitely help! What are some things you like to do?" }, { "speaker": "usr", "strategy": null, "text": "How do I deal with my feelings of disgust? I like to color, I like to read, I like to do puzzles." }, { "speaker": "sys", "strategy": "Others", "text": "You have to know that it wasn't your fault. He was the one who was unfaithful and there is nothing that you did to cause that. This was something I had to keep telling myself as I was trying to process everything. Sometimes it isn't easy, but you are your own biggest supporter. It wasn't your fault." }, { "speaker": "usr", "strategy": null, "text": "That definitely gave me some strength and closure, thank you so much!" }, { "speaker": "sys", "strategy": "Others", "text": "Not a problem at all! I know it's really hard right now, but I know you can make it through this!" }, { "speaker": "usr", "strategy": null, "text": "With your kinds words and advice, I think I can now! Have a great night, thank you for taking time out to help me." }, { "speaker": "sys", "strategy": "Others", "text": "Good, I am glad I was able to help you tonight!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "hello! what is on your mind today?" }, { "speaker": "usr", "strategy": null, "text": "I have a new boss who is very difficult to work with and make happy" }, { "speaker": "sys", "strategy": "Question", "text": "is is a new job that brought the boss, or are you at the same place and just have a new boss?" }, { "speaker": "usr", "strategy": null, "text": "Same job but a new boss This is my 5 or 6 boss in 2 years" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "wow, 5 or 6 bosses in 2 years? that is a lot. you must work in a high stress job!" }, { "speaker": "usr", "strategy": null, "text": "Yes I do and It is a lot and this one is very challenging She doesn’t know the difference between internal and external thoughts" }, { "speaker": "sys", "strategy": "Others", "text": "is sounds like you know your job. perhaps you should go to hr and say next time there is a turnover for that position would would like to be considered? so it sounds like your boss was hired and wasnt really prepared." }, { "speaker": "usr", "strategy": null, "text": "I would love to do that but given somethings that isn’t possible. I’ve tied myself and my finances to the job I’m currently doing." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "maybe you can offer to help get them on board with the way that the company has been working>" }, { "speaker": "usr", "strategy": null, "text": "You are correct she hasn’t worked in a corporate environment in 8 years That is a good ideas" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "if you are honest and say youve been with the company a while and have seen things not going so smooth and offer your experience, it cant hurt you could even get a raise out of it" }, { "speaker": "usr", "strategy": null, "text": "I wish I could get a raise off it but it isn’t how my company works. Her lack of professionalism is hurting the group" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "i dont know how you do it. i would be really frusterated and looking for something better. you are strong!" }, { "speaker": "usr", "strategy": null, "text": "Yes. I probably need to look for a new job but it is easy to stay at something that seems safe even if you are not happy" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "you need to be happy. you needa chance to actually move up in your carreer. you deserve it it sounds like" }, { "speaker": "usr", "strategy": null, "text": "Thank you yes I do agree with you there Did you experience something similar in the past" }, { "speaker": "sys", "strategy": "Question", "text": "do you have a family? yes, i have had job where i felt stuck but it was security. i finnally go so miserable that i started applying to new jobs" }, { "speaker": "usr", "strategy": null, "text": "Yes I do have a family and I’m the main source of income" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "i did phone interviews first wiith companies that i was interested in that they wer interested in me. i got an offer for an in prson with a job i really wanted and i told my job i had a docture appointment. i went to the job interview. when i got the job i did my 1 weeks notice. i was more happy, was able to negotiate a higher salary" }, { "speaker": "usr", "strategy": null, "text": "I like that idea and process Makes it safe to apply elsewhere" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "i am a single parent so i get it. stability and security is the most inmortant. i think sometime we forget we deserve to be happy too" }, { "speaker": "usr", "strategy": null, "text": "Yes I think that is great advice and makes a lot of sense Thank you for your help!" }, { "speaker": "sys", "strategy": "Others", "text": "definately dont quit your job till you have something else lined up. that could hurt your family. but think of the positive aspect of your family seeing you come home happy because you love your job. and if you can negotiate moer money you can put it away for your childrens college" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Question", "text": "Hello! How can I encourage you tonight?" }, { "speaker": "usr", "strategy": null, "text": "I'm really anxious and I javen haven't been sleeping lately" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "So you have a lot on your mind and you are losing sleep over it?" }, { "speaker": "usr", "strategy": null, "text": "Yeah my company laid off 10% of the workforce last Friday and furloughed another 10%. I'm afraid I'm next" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I'm sorry to hear that. It can be a bit stressful to think you may lose your job." }, { "speaker": "usr", "strategy": null, "text": "yeah my mind is racing and I can't stay calm." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I have found there are ways to calm myself down when things in my life seem very uncertain." }, { "speaker": "usr", "strategy": null, "text": "Really? What seems to work? I'm willing to try anything right now" }, { "speaker": "sys", "strategy": "Others", "text": "I make a list of the things I can do - And the things I can't. Then you can have goals. And if you can work on a goal, for example, if you need to write a resume, you start working on that a little bit every day until it's done. But if there is nothing you CAN do about the situation, you have to pray to God to help you then LET IT GO. If you can NOT fix it now, you will only make yourself sick thinking about it." }, { "speaker": "usr", "strategy": null, "text": "I know. I can't seem to shut my mind down. And not getting sleep doesn't help" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "It is much more difficult for me to remain focused and positive when I lose sleep. I have had to focus on self care, finding a friend to talk about my problems with, not someone who will TELL me what to do, but support me. So you need a good support system. And I find things like prayer, Bible reading, nice soft sheets to sleep on and some herbal tea like Sleepy Time help me relax before bedtime." }, { "speaker": "usr", "strategy": null, "text": "Those are some helpful points. I didn't think about herbal tea" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "And be kind to yourself, no one likes to lose a job, it's unsettling. Do try to tell yourself things that are true to encourage yourself, like you will find another job, it might be uncomfortable and hard, but it actually might work out for your good in the long term. I always found better jobs, but at the time I lost my job, I felt as if the world was ending." }, { "speaker": "usr", "strategy": null, "text": "Yeah I am really concerned because my wife lost her job this summer so I'm the only breadwinner at the moment" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "You aren't in an easy place, but this can actually work out for your good. I think if you focus on the GOOD that can happen, that might help your more. I would be concerned too, but if you even start looking for a job now, that might help you become more confident. I do encourage you to set goals. I have found that the hard times are often stepping stones to better things, however at the time, all it feels like is hard times! lol I'm an older lady - I'm almost 60. So I've had a lot of jobs, retired now, but I remember when my husband kept getting threatened with job layoffs. It was really disheartening for him." }, { "speaker": "usr", "strategy": null, "text": "oh wow yeah, I'm so stressed it's not funny" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "If I had to do it over again, I would have encouraged him more to get that resume out and look for another job. The threat of losing his job was always hanging over his head. Yeah, it's not worth it my friend. Be pro active." }, { "speaker": "usr", "strategy": null, "text": "I've been trying to look on job boards and company websites but it's hard to find something that is close to the same level of pay. So far the ones I qualify for I will have to take a 25% pay cut or more" }, { "speaker": "sys", "strategy": "Others", "text": "I would also encourage you to get outside and run, or walk or play with the kids or do exercise everyday, because if you are tired physically, that helps reduce stress and helps you sleep." }, { "speaker": "usr", "strategy": null, "text": "Yeah I'll try that. Thanks for all the tips. They're very helpful." }, { "speaker": "sys", "strategy": "Others", "text": "Sometimes a pay cut in the right company is a stepping stone IN the door, My husband lost a lucrative job one time, he started at a company washing dishes in his 40s, I kid you not, but he wound up moving up and retired early. He wanted to provide for our family, so he was willing to humble himself, Looking back, I'm amazed. But he moved up. Once in that organization, he had lots of open doors, so you never know what God has in store for you." }, { "speaker": "usr", "strategy": null, "text": "Yeah but with my wife out of a job we can't afford for me to take a pay cut. We're already dipping into savings now." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I can understand that. Perhaps get together with her and look for ways to cut out spending. These are tough times. Even one car, or chicken instead of steak or canceling netflix or something like that. A few steps back is NOT failure, it can be prioritizing things in a difficult time." }, { "speaker": "usr", "strategy": null, "text": "ok thanks" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I do want to assure you that even though I don't know you, you sound intelligent and caring and obviously wanting to provide for your family. That's honorable. These are difficult times, I do encourage you to write things down because sometimes stress clouds our eyes and if you set goals and brainstorm, you will be amazed at what you can come up with." } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello. How are you today?" }, { "speaker": "usr", "strategy": null, "text": "Hey , it's good to see you , thanks for the meeting" }, { "speaker": "sys", "strategy": "Question", "text": "Happy to be here. Is there anything on your mind?" }, { "speaker": "usr", "strategy": null, "text": "Well I've been better, I'm not doing that great. It' just all this stuff with him. I am still thinking about it all the time." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "This is a hard time of year for many people. It sounds like you are thinking about a specific person a lot of the time." }, { "speaker": "usr", "strategy": null, "text": "Ugh. That's the worst." }, { "speaker": "sys", "strategy": "Question", "text": "Is there anything you can think of that would help you to feel better?" }, { "speaker": "usr", "strategy": null, "text": "Yeah. I hate the way it ended. I really cared about him and feel like the part is still there." }, { "speaker": "sys", "strategy": "Information", "text": "It sounds like things ended in an unresolved way. That can make it feel like there is no real conclusion." }, { "speaker": "usr", "strategy": null, "text": "Hey! are you there?" }, { "speaker": "sys", "strategy": "Information", "text": "yes, there is a lag in the system. it takes a while for the response to upload" }, { "speaker": "usr", "strategy": null, "text": "Ok fine , it's so hard to get over someone after a breakup like this." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes, I agree. Sometimes it just takes time to process all the emotions." }, { "speaker": "usr", "strategy": null, "text": "I mean logically , I know it's not. If we were gonna break up, then we were gonna break up" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Yes, that's a good point. It sounds like you are thinking this through in a good way, but the emotions are hard to process. Letting yourself feel the emotions is an important part of getting through a difficult situation." }, { "speaker": "usr", "strategy": null, "text": "But I want to keep his photos. And how would I even distract myself that much that I'd stop thinking about him completely." }, { "speaker": "sys", "strategy": "Information", "text": "It is understandable to want to keep photos. Distracting yourself might not be the solution; that could stop you from processing the emotions. There is a stage of grieving for a lost relationship that happens when a relationship ends. There will be grieving for the person, and for the relationship with that person. That is what has to be processed in order to move on." }, { "speaker": "usr", "strategy": null, "text": "Ok, I mean , I can try, But it's just, I don't want to leave him behind. I miss him" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "That makes sense; you care about him so you miss him. This is one of those things that will take time. Accepting and acknowledging the emotions, even when they are painful, will let the emotions evolve and over time they will become less painful." }, { "speaker": "usr", "strategy": null, "text": "But he's gone. I know it hurts so badly." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes, it must be a painful experience. The end of a relationship is a loss, and there is a grieving process to go through. That is a painful experience. I am sorry you have to go through this. I believe that you can manage this experience and end up a stronger person." } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "2", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "usr", "strategy": null, "text": "hello" }, { "speaker": "sys", "strategy": "Question", "text": "Hello , how is it going ?" }, { "speaker": "usr", "strategy": null, "text": "i am doing well, how are you? i mean i am okay other than my job situation but relatively i am alright" }, { "speaker": "sys", "strategy": "Question", "text": "Good , was there anything you needed advice on ? I’m random , but a pretty good listener (: Where do you work ?" }, { "speaker": "usr", "strategy": null, "text": "sure thank you, do you think it is wise that i follow my plan of taking some time to refresh my skills to compete in a more modern job market? i worked retail but would like to change careers too" }, { "speaker": "sys", "strategy": "Others", "text": "I think it is important to understand what your getting into. What where you thinking of trying to do ? Go back to school ?" }, { "speaker": "usr", "strategy": null, "text": "no i am thinking of taking some brief online courses and learning some coding. perhaps school in the future. but i think i will take some time to refresh my experience of adobe and other similar software" }, { "speaker": "sys", "strategy": "Others", "text": "There are a bunch of helpful sites like LinkedIn learning , they have awesome videos on like any software you could think of (: Also can’t go wrong with a good ol paperback" }, { "speaker": "usr", "strategy": null, "text": "thank you that is very interesting i did not know that one but i will bookmark it. and that is true too, i have quite a few to work through as it is" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Coding is pretty interesting, I’m about to graduate with a bachelors in computer science of animation , we worked a bit of scripting last month and it was interesting ! Also really beneficial in getting a job" }, { "speaker": "usr", "strategy": null, "text": "how necessary do you think college is to overall success? also wish you good luck in your graduation" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Thank you ! I don’t believe it is necessary. There are materials out there and you can for sure learn on your own . For me, I like having someone to ask questions . And also having my lessons already planned out . I do well with deadlines and structure. If I had to do it on my own I would struggle more . But to each their own ! I do think it’s been beneficial for me" }, { "speaker": "usr", "strategy": null, "text": "that is very interesting, and reassuring to hear that it may not be completely necessary. thank you for sharing this insight i hope you are doing well also and i think we will be finished unless you have something you need to discuss" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Others", "text": "Hello, how are you today?" }, { "speaker": "usr", "strategy": null, "text": "hey I am fine and you?" }, { "speaker": "sys", "strategy": "Others", "text": "I am great. Is anything bothering you today?" }, { "speaker": "usr", "strategy": null, "text": "I wrote about it. I was pulled off of an important project last week and I'm a bit mad about it. I spent 6 months on something that now I have to let go and start helping another engineering team at work." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "You seem very concerned about this. It seems quite unfair! How do you feel about helping the other engineer?" }, { "speaker": "usr", "strategy": null, "text": "I don't mind the work. The manager we have is very biased against us older engineers. He thinks we want to constantly help out the younger guys he hired. THey are mostly unqualified and their work is sub par. I'm 41 and the new guys are all about 24." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I understand how stressful this must feel to you. Sounds like you are a great experienced worker, but they want to use your expertise instead to train the inexperienced worker." }, { "speaker": "usr", "strategy": null, "text": "yes. I have been reluctant to complain to upper management. I have a couple of co-workers who have my level of experience. They have complained and supposedly one of them will be our manager soon. I have thought about looking for a new job. Covid protocol has kept me from making a move though." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I understand that. I think you have a legitimate complaint. Maybe go to upper management and make it more like a concern than a complaint? If you word it right, they will believe that you really care about your job (I can tell that you really do). I am sure they don't want to lose you." }, { "speaker": "usr", "strategy": null, "text": "Thing is in my industry, aerospace interiors, the competition is cut throat in engineering. I already have to work about 55 hours/week. I do mturk to pay my phone bill (sort of a bet with my wife lol). I'm wanting to maybe move into freelance work but the market is flooded because of covid. So many working from home and freelancing these days." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "You are right. I feel your anxiety in this. Competition is high in all industries right now it seems. Maybe sign up with those employment sites online. Indeed, ZipRecuiter, etc...it can't hurt to see what other options are out there." }, { "speaker": "usr", "strategy": null, "text": "Not sure what is going to happen to my industry. The demand for new products is astounding. For example we have been working on cargo holds for aircraft that replaces seats and maintains social distancing protocols. I actually got this job through zip recruiter. Well I was put in contact with a recruiter who listed the job. Started as a contract and went direct after a year." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Wow that sounds super interesting. You have nothing to lose going to upper management though with your concern. I have been in management and when employees came to me with concerns and showed me how much they cared about their job to take the time to bring me their input." }, { "speaker": "usr", "strategy": null, "text": "I've been looking but the market is flooded. I might just retire earlier than anticipated. take on some freelance to supplement my income. Upper management at my company is a bit...shall we say...uninterested in boat rockers." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I understand that. Freelance does equal freedom. Research opportunities. You sound like a smart man." }, { "speaker": "usr", "strategy": null, "text": "Boeing is a place I'd love to finish our my career with but I went through a 2 year hiring process with them a few years ago. Once I was offered the position I had to decline because the move to Washington was not feasible at the time because of family issues. oh well." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "How does moving to WA. seem at this time? Boeing is an amazing company." }, { "speaker": "usr", "strategy": null, "text": "I'd do it. I think they have a hiring freeze on at the moment. Gulfstram in Georgia is close to me. They have been hiring contractors like gang busters. Problem is that is a terrible company. chew you up and spit you out. What industry were you a manger in?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Advertising. Sounds like you have options. Hang tight for the next few months and see where the world is headed. Time are so uncertain right now, but hey, it can only get better from here." }, { "speaker": "usr", "strategy": null, "text": "advertising and marketing are so competitive. Yes I think after the first of the year I'll make some changes. Thank you for your input. Have a nice day." }, { "speaker": "sys", "strategy": "Others", "text": "You too, Happy Holidays. More importantly, Happy New Year!" }, { "speaker": "usr", "strategy": null, "text": "bring on 2021 so sick of 2020! ha. peace." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "You got that right!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi. How are you?" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Good how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "I’ve had better days." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Sorry to hear that, would you like to talk about it?" }, { "speaker": "usr", "strategy": null, "text": "I definitely would if you are willing to listen." }, { "speaker": "sys", "strategy": "Information", "text": "I would be willing to do that" }, { "speaker": "usr", "strategy": null, "text": "I recently broke up with my girlfriend. We dated for two years. Just feeling blue." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Break ups are the worst and feeling blue is totally understandable." }, { "speaker": "usr", "strategy": null, "text": "I just need to do things to keep my mind off of it I guess." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Reflection is important but healing and moving on which will take a little time is also important :-)." }, { "speaker": "usr", "strategy": null, "text": "You are so right. Any ideas on what I should do?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes distraction is really good like taking up a new interest or reading a good book something like that. Any friends you can hang out with?" }, { "speaker": "usr", "strategy": null, "text": "I love reading. I might do just that. I have friends but with this pandemic it is hard to get together with them." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes this pandemic has really been hard on social interaction and a good book you can be great distraction." }, { "speaker": "usr", "strategy": null, "text": "I will do that. I might try some yoga." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I am a Yogi Bear too and that is great for relaxation we did the angry dog and we barked lol in class yesterday We meet outside in the park even finding a remote space in a park might do some good you never know" }, { "speaker": "usr", "strategy": null, "text": "Lol. That is awesome. I already feel calm!" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Perfect :-)" }, { "speaker": "usr", "strategy": null, "text": "How long you been doing yoga?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "About 10 years I need it and it really does help ease the stress for me" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you feeling today? Is there anything you'd like to talk about?" }, { "speaker": "usr", "strategy": null, "text": "I am sad because I lost my girlfriend of one year." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Oh I am so sorry to hear that - this is a terrible time of year to get dumped. Please know that it will get better in time!" }, { "speaker": "usr", "strategy": null, "text": "Why do you think it will get better?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Well, although it sounds like a cliche, time does help with healing wounds. It took me a while to get over a break up. We had been together eight years!" }, { "speaker": "usr", "strategy": null, "text": "That must've been hard. Is it possible to heal without finding another?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Yes I think that it is but you really do need to be kind to yourself and give it time. Do you have good friends to support you?" }, { "speaker": "usr", "strategy": null, "text": "Many of my friends wouldn't understand as they are in long-term relationships. But yes, I've a few good friends." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That is a blessing at least though I know it can be hard to see people in happy relationships when you are single." }, { "speaker": "usr", "strategy": null, "text": "What did you do to cope in the first year of losing your partner ?" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I cried a lot to be honest, especially as he was happy with someone else. But I tried to focus on my work and my hobbies. It helped." }, { "speaker": "usr", "strategy": null, "text": "What sort of hobbies helped you?" }, { "speaker": "sys", "strategy": "Question", "text": "Well I love to read. Do you have anything that you could do to help you relax and take your mind off things?" }, { "speaker": "usr", "strategy": null, "text": "Well, I do love to write but sometimes the sadness just burns me out completely and I stare at the empty page." }, { "speaker": "sys", "strategy": "Question", "text": "Do you and she have any contact at all at the moment?" }, { "speaker": "usr", "strategy": null, "text": "I tried to make peace with her and be friends but she's bitter." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Do you feel that perhaps you did not treat her as well as you could have done?" }, { "speaker": "usr", "strategy": null, "text": "Yes. I think about that all the time... I could've been better but she was my first and I was foolish. I didn't appreciate her enough." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Well, you have at least learned a lesson and in the future will treat women better I think :)" }, { "speaker": "usr", "strategy": null, "text": "Yes, you have a point. Maybe this will turn out to my favor. You have to fail to succeed sometimes." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Quite! It's all a learning experience in the end. Maybe you should talk to someone about it? A professional counsellor?" }, { "speaker": "usr", "strategy": null, "text": "I should do that. I've had a hard time connecting with counselors in the past but maybe that could work." }, { "speaker": "sys", "strategy": "Others", "text": "I hope I have been able to give you some things to think about :). Take care and Merry Christmas!" } ]

{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "Hi there" }, { "speaker": "sys", "strategy": "Others", "text": "hello! how are you?" }, { "speaker": "usr", "strategy": null, "text": "I am good, thanks. I hope you're well also." }, { "speaker": "sys", "strategy": "Question", "text": "Is there anything bothering you or upsetting you right now?" }, { "speaker": "usr", "strategy": null, "text": "Sure, one of the biggest concerns I have right now is the pandemic Especially with the rising second wave in my city." }, { "speaker": "sys", "strategy": "Question", "text": "What city are you in?" }, { "speaker": "usr", "strategy": null, "text": "I live in Canada on the east coast." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "That must be difficult living in such a big city with the pandemic going on. What are you must scared of or stressed about?" }, { "speaker": "usr", "strategy": null, "text": "yes of course. just the sense of fear, anxiety, and paranoia. And helplessness and anguish that people are complacent and selfish and stupid. Keep reading up on exposure sites here like restaurants and gyms, and the culprits are those between 18-35 years old." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "I've had similar feelings also. People can be very selfish right now. That's normal to feel that way! How have you been coping with anxiety?" }, { "speaker": "usr", "strategy": null, "text": "yeah. Like I am scared of being sick at anytime. It could h appen anytime." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "It sounds like you're scared of the virus is that right?" }, { "speaker": "usr", "strategy": null, "text": "well, I talk with my friend daily on the phone. I also stay sane by staying at home. I work out when I have time, but not so much as before. yeah quite so. It's an invisible enemy, like people cannot believe it's taking effect or they will get it." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "It sounds like you're doing a great job adjusting though! Good for you. Talking with people will help a lot." }, { "speaker": "usr", "strategy": null, "text": "I can only stay safe for so long but it takes cooperation from my citizens and also the leaders here to be responsible in lockdowns etc. thank you for your kind words I hope you are getting by well also. I try and am kind of used to it by now. But the fear is coming back since two to three weeks ago with renewed cases. yeah and I believe in social support and therapy. It's good to talk out." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "It's hard when we live in a divided world. Some people want this...and some people want that. I would suggest just letting go of the things not in your control, even though that is hard." }, { "speaker": "usr", "strategy": null, "text": "yeah I will try and I know what you mean" }, { "speaker": "sys", "strategy": "Question", "text": "Do you go to therapy?" }, { "speaker": "usr", "strategy": null, "text": "It does feel like I am in an apocalyptic world and self isolated in my safety bunker. And a few months ago, I felt more lonely and claustrophobic. I feel better now. I guess the best and safest place now is my home." }, { "speaker": "sys", "strategy": "Others", "text": "You do what's best for you, that is what is important. Don't worry about others." }, { "speaker": "usr", "strategy": null, "text": "No, I believe in it and I talk openly with my close friends about issues but have only gone for medical therapy a few times. I will try to have my usual health checkup once the pandemic is more in control, and so then I might consider getting a referral yeah that's true. I will keep that in mind" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Have you heard of teletherapy? I do that and you don't have to worry about leaving your house!" }, { "speaker": "usr", "strategy": null, "text": "not that I have an active and huge problem, but that I don't think it's so bad, as mental illness is so stigmatized. You can go for therapy and talk things over even if you don't have that big of a problem. no I have not done any medical appointments since earlier this year." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Exactly! I totally agree. I love just talking to my therapist. It's so nice just to have someone listen and give feedback that isn't a friend." }, { "speaker": "usr", "strategy": null, "text": "I will once I get some more done for my work at home. I see. That's great that you do that. Excellent" }, { "speaker": "sys", "strategy": "Information", "text": "Therapy is shown to really help so I strongly suggest doing that if you have the time and money. It really will help." }, { "speaker": "usr", "strategy": null, "text": "Yeah I will definitely keep it on my list and won't rule it out I do need to go to my family doctor in person though as I need an annual checkup at least like even the dentist I haven't gone since last year." }, { "speaker": "sys", "strategy": "Others", "text": "Yes that is important. I'm sure it is safe there!" }, { "speaker": "usr", "strategy": null, "text": "due to the pandemic" }, { "speaker": "sys", "strategy": "Others", "text": "Hopefully this conversation helped with some of your anxiety and stress!" }, { "speaker": "usr", "strategy": null, "text": "Hopefully. And then any mental support can be done via teleheal th like you said." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Sounds like a great plan!" }, { "speaker": "usr", "strategy": null, "text": "yes it sure does, thanks for listening and I see that we are pretty much on the same page. It sounds like you are quite coping nicely and optimistic also. So these are great traits. and remain hopeful in such dark and unpredictable times" }, { "speaker": "sys", "strategy": "Others", "text": "Thank you! I hope you have a nice night." }, { "speaker": "usr", "strategy": null, "text": "sure have a good night then and best of luck to you" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "5", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you today?" }, { "speaker": "usr", "strategy": null, "text": "Hii Hii Today i am very sad" }, { "speaker": "sys", "strategy": "Question", "text": "Why are you feeling sad?" }, { "speaker": "usr", "strategy": null, "text": "My friends always cheating me" }, { "speaker": "sys", "strategy": "Question", "text": "That sounds difficult. How does that make you feel other than sad?" }, { "speaker": "usr", "strategy": null, "text": "Yes i feel very bad" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "You feel bad about the situation. Tell me more?" }, { "speaker": "usr", "strategy": null, "text": "My friends always avoiding me" }, { "speaker": "sys", "strategy": "Question", "text": "Can you think of any strategies you might be able to use to stop your friends from avoiding you?" }, { "speaker": "usr", "strategy": null, "text": "Yes i am anytime talk about my friends" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "You try to talk to your friends about how you feel?" }, { "speaker": "usr", "strategy": null, "text": "Sometimes feel good sometimes they are irritating me" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "So you feel mixed emotions if i understand you correctly?" }, { "speaker": "usr", "strategy": null, "text": "No i feel happy talk about me" }, { "speaker": "sys", "strategy": "Question", "text": "Tell me more about you then?" }, { "speaker": "usr", "strategy": null, "text": "I am very jolly type and independent person and easy mingle for every one" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "It sounds like you have lots of positive attributes and you are a good friend." }, { "speaker": "usr", "strategy": null, "text": "Ok thank you for your positive comment" }, { "speaker": "sys", "strategy": "Question", "text": "Is there anything else you'd like to chat about?" }, { "speaker": "usr", "strategy": null, "text": "Yes i talk to about my friends" }, { "speaker": "sys", "strategy": "Question", "text": "Tell me about your friends?" }, { "speaker": "usr", "strategy": null, "text": "My friends are very jolly type but sometimes they activites sometime worst" }, { "speaker": "sys", "strategy": "Question", "text": "Sometimes you don't like the activities they do? Have you thought of any ways you might be able to get them to do activities you do like?" }, { "speaker": "usr", "strategy": null, "text": "Yes i am do that my work" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "It sounds like you have a plan." }, { "speaker": "usr", "strategy": null, "text": "Ye i have some plan to my life" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I'm glad to hear that you are feeling more positive about things." }, { "speaker": "usr", "strategy": null, "text": "O i see thank you" }, { "speaker": "sys", "strategy": "Others", "text": "No problem." }, { "speaker": "usr", "strategy": null, "text": "Ok" }, { "speaker": "sys", "strategy": "Question", "text": "Is that all for today?" }, { "speaker": "usr", "strategy": null, "text": "No you question me i will answer" }, { "speaker": "sys", "strategy": "Question", "text": "What would you like to talk about?" }, { "speaker": "usr", "strategy": null, "text": "I talk about my friends and my life" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "We have talked about your friends and your life and you feel like you have a plan moving forward." }, { "speaker": "usr", "strategy": null, "text": "Yes i have plan move for my with my own rules" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "You're going to move on by your own rules. Tell me more?" }, { "speaker": "usr", "strategy": null, "text": "I have independted life" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I'm glad to hear that." }, { "speaker": "usr", "strategy": null, "text": "Yes your wish" }, { "speaker": "sys", "strategy": "Others", "text": "Take care" }, { "speaker": "usr", "strategy": null, "text": "Ok" } ]

{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "3", "relevance": null }, "supporter": { "relevance": null } }

[ { "speaker": "sys", "strategy": "Question", "text": "Hello. Thank you for joining the peer support session. How can I be of help today?" }, { "speaker": "usr", "strategy": null, "text": "I broke up with my girlfriend since we didnt have chemistry and now I feel alone." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I am sorry to hear that. It must be even more difficult in a pandemic time. When did this happen? If you don't mind telling me more about it." }, { "speaker": "usr", "strategy": null, "text": "This happened a month or so ago." }, { "speaker": "sys", "strategy": "Others", "text": "How are you doing recently? Do you have any coping mechanism that you can share with me? I can lend you an ear." }, { "speaker": "usr", "strategy": null, "text": "I'm lonely and bored. Feel like there is nothing to do by myself. I play video games to cope." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I went through the same process. I understand what you are feeling. I am glad that you are on Mechanical Turk and interacting with people. Which area do you live in? It is springtime and pretty outside. Have you thought about walking more walks?" }, { "speaker": "usr", "strategy": null, "text": "Talking a walk is a good idea. Unfortunately it is cold today but tomorrow it is supposed to be nicer. *taking" }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Yeah, I like to clear my head by taking a walk. I know it is a temporary relief, but it helps regulate my mood. Do you live with people, do you have conversation with people regularly?" }, { "speaker": "usr", "strategy": null, "text": "No I live alone. I don't like the people at work either so I don't talk to them. Every now and then I talk to a friend via text, I see my family rarely but will see them this weekend due to the holiday." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "It sounds like you know what you are doing and you have a support system of your choice. Do you share stories like breaking up with girlfriend with them?" }, { "speaker": "usr", "strategy": null, "text": "I share a little but don't want to burden anyone with my issues." }, { "speaker": "sys", "strategy": "Information", "text": "I have the same tendency. I don't feel comfortable imposing my struggle and my thoughts with people. I would personally recommend you sharing a little bit more with family during Easter. It doesn't have to be the intimate details of the breakup, it can be generic feeling, like loneliness." }, { "speaker": "usr", "strategy": null, "text": "Thank you for listening and giving good advice. You are really good at giving support!" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "I am glad that you find it helpful. I wish I can be around to hear more about it." }, { "speaker": "usr", "strategy": null, "text": "That's sweet of you to say that." }, { "speaker": "sys", "strategy": "Others", "text": "I hope you all the best." }, { "speaker": "usr", "strategy": null, "text": "THank you . You too. Good luck with what you do. Are you a professional support person?" }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "No. I actually recommend a book called It is ok that you are not OK. It helped me personally and makes me a more emotionally intelligent person." }, { "speaker": "usr", "strategy": null, "text": "I will look for that book. Thank you for the recommendation." } ]

{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "4" }, "supporter": { "relevance": "5" } }

[ { "speaker": "usr", "strategy": null, "text": "I am having a very anxious day today" }, { "speaker": "sys", "strategy": "Question", "text": "Hello! I am here to help, could you please tell me what the issue is?" }, { "speaker": "usr", "strategy": null, "text": "My mother in law is sick with COVID and my husband, when he contracted COVID from her, got terminated from his job." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "I can see why you feel anxious, I would be too given the situation. When did your mother in law got sick with COVID?" }, { "speaker": "usr", "strategy": null, "text": "Yeah, it's just really stressful and I am over anxious about it. Right before Thanksgiving, she is elderly and has cancer, she is finally feeling better though." }, { "speaker": "sys", "strategy": "Self-disclosure", "text": "Cancer is already a hard enough disease to fight against. My aunt is a cancer survivor. I am sure your mother can make it too." }, { "speaker": "usr", "strategy": null, "text": "She is a fighter." }, { "speaker": "sys", "strategy": "Providing Suggestions", "text": "From my knowledge, people usually recover from COVID after 2 to 3 weeks, you might consider having a doctor see your mother if she is still struggling." }, { "speaker": "usr", "strategy": null, "text": "Yeah, she went again the other day. She is doing quite a bit better. He said because of underlying conditions it may take her longer, but she is doing great. That was encouraging." }, { "speaker": "sys", "strategy": "Information", "text": "There are substantially more people recovering from covid each day despite the number of infected growing exponentially. I am sure that, with the proper care, your mother in law will make it, and so will your husband. I am sure he will be able to find a new job soon as new business start to open, even if it's a temporary one." }, { "speaker": "usr", "strategy": null, "text": "Yeah, I guess you're right. I know you're right. I just haven't felt really in the Christmas spirit this year and I am anxious about everything I can't control. He did have an interview today too, so that is good news." }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "Those are some great news indeed. I am sure he will get a call soon : )" }, { "speaker": "usr", "strategy": null, "text": "Lol - you made me smile. Thanks. I will believe that too." }, { "speaker": "sys", "strategy": "Others", "text": "I am glad I can make your day just a little better, that's what we are here for ^_^" }, { "speaker": "usr", "strategy": null, "text": "It really did help. Just talking and saying it out loud (or online) helped. Feeling heard helped." }, { "speaker": "sys", "strategy": "Others", "text": "And I am glad you are someone easy to talk to! Some of my patients do not argument at all and expect me to end the conversation when I, as a therapist, have to make sure they are good to go! Helping you has been a pleasure!" }, { "speaker": "usr", "strategy": null, "text": "I am thankful for your listening to me. It does make a big difference. I am in a better mood. Thank you!" }, { "speaker": "sys", "strategy": "Others", "text": "You are very welcome!" }, { "speaker": "usr", "strategy": null, "text": "Thanks and have a great day!" } ]