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superseg_train_400 | user: How can I plan for SS disability benefits?[NEWLINE]agent: your chances of becoming disabled are probably greater than you realize but dont think of as something that might happen to you.[NEWLINE]user: What happens if I go back to work?[NEWLINE]agent: SS planner can provide valuable help with these question.[NEWLINE]user: Does the planner help how to find out if you qualify?[NEWLINE]agent: This disability planner helps how you can qualify and apply for benefits and what happens if your application is approved[NEWLINE][BOUNDARY][NEWLINE]user: What about information for Attorneys?[NEWLINE]agent: There is information for Attorneys that are helping someone prepare a SS application[NEWLINE]user: I am an Attorney helping what should I know?[NEWLINE][BOUNDARY][NEWLINE]user: I need information with Disablitly and supplemental security income |
superseg_train_401 | user: How can I plan for disablity benefits[NEWLINE]agent: you may not think of as something that might actually happen to you but chances are probably greater than you realize and should plan for[NEWLINE][BOUNDARY][NEWLINE]user: What information do you require to apply?[NEWLINE]agent: We ask for information about your medical condition, work, and education history to help us decide if you are disabled under our rules for disablitly and supplemental security income[NEWLINE]user: How do you pay ofr disablitly benefits[NEWLINE]agent: We pay under two programs he Social Security disability insurance program our adult child also may qualify for benefits on your earnings record[NEWLINE][BOUNDARY][NEWLINE]user: What does the disablilty planner help find out?[NEWLINE]agent: How you can qualify and apply for benefits and what happens if your application is approved[NEWLINE][BOUNDARY][NEWLINE]user: Is there information for Attorneys and third parties?[NEWLINE]agent: Yes there are some things you should know if you are an Advocate, Attorney, or Third Party Representative[NEWLINE]user: Yes I have an attorney helping me[NEWLINE][BOUNDARY][NEWLINE]user: Can SS provide valuable help to me? |
superseg_train_402 | user: you may help me with my disability benefits, will I ever need them[NEWLINE]agent: You might need them someday. Disability is something you think might not happen to you.But your chances of becoming disabled are probably greater than you realize.[NEWLINE][BOUNDARY][NEWLINE]user: How are benefits paid?[NEWLINE]agent: We pay disability benefits under two programs :The Social Security disability insurance program, which pays benefits to you and certain family members if you worked long enough and paid Social Security taxes.Your adult child also may qualify for benefits on your earnings record if he or she has a disability that started before age 22. Also, The Supplemental Security Income SSI program pays benefits to disabled adults and children who have limited income and resources.[NEWLINE]agent: Are you looking for any information on medical requirements for benefits and how the process goes?[NEWLINE]user: Yes, tell me[NEWLINE]agent: the medical requirements are the same under both programs and disability is determined by the same process. we will ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rules.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get help preparing my application from a pro or something?[NEWLINE]agent: Yes, it's up to you if you get help, but there are some things you should know If you are getting helped with your application by an Advocate, Attorney, or Third Party Representative[NEWLINE][BOUNDARY][NEWLINE]user: Nah, lets move on to what other info you would use to see if I qualify as disabled, what is there?[NEWLINE]agent: OK, we'll move on. We will ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rules.[NEWLINE][BOUNDARY][NEWLINE]user: So how can this help me if I qualify as disabled? |
superseg_train_403 | user: I need help with disability.[NEWLINE]agent: You may be disabled, the rates are much higher than people realize.[NEWLINE][BOUNDARY][NEWLINE]user: When do you pay disability benefits?[NEWLINE]agent: There are two programs for disability, you if you worked long enough and adult children.[NEWLINE]agent: Do you meet the medical requirements?[NEWLINE]user: Yes, I qualify for SSI, too.[NEWLINE]agent: Good, the medical requirements are the same under both programs.[NEWLINE]user: So if I qualify for one, then I qualify for the other?[NEWLINE]agent: Yes, it's determined by the same process.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I qualify for Medicare as well?[NEWLINE]agent: There is a planner that can help you, it tells you what happens with Medicare and if you go back to work.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find out more information? |
superseg_train_404 | user: Hi can you give me information on what disability is?[NEWLINE]agent: I will be glad to help you with that. Disability is a subject you may read about in the newspaper, but not think of as something that might actually happen to you[NEWLINE]user: What does it do?[NEWLINE]agent: While we spend a lot of time working to succeed in our jobs and careers,s [6] few of us think about ensuring that we have a safety net to fall back on should we become disabled[NEWLINE][BOUNDARY][NEWLINE]user: IS there a website I can refer to?[NEWLINE]agent: Additional information about SSI can be found at " What Is Supplemental Security Income[NEWLINE][BOUNDARY][NEWLINE]user: How do I get an attorney involved?[NEWLINE]agent: If there is an an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an online Social Security benefit application[NEWLINE]user: DO I need an attorny?[NEWLINE]agent: there are some things you should know[NEWLINE][BOUNDARY][NEWLINE]user: How would yu describe i?[NEWLINE]agent: We pay disability benefits under two programs :[NEWLINE]user: IS it for most people? |
superseg_train_405 | user: What do I need to know about this?[NEWLINE]agent: Disability is a subject you may read about in the newspaper, but not think of as something that might actually happen to you[NEWLINE][BOUNDARY][NEWLINE]user: Can it be my only income?[NEWLINE]agent: The Social Security disability insurance program pays benefits to you and certain family members if you worked long enough and paid Social Security taxes[NEWLINE]user: IS it for everyone?[NEWLINE]agent: ] the medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE]user: What info are you gonna ask?[NEWLINE]agent: we ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rule[NEWLINE][BOUNDARY][NEWLINE]user: When does coverage start[NEWLINE]agent: what happens if you go back to work[NEWLINE][BOUNDARY][NEWLINE]user: Do I need an attorney?[NEWLINE]agent: If you are an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an online Social Security benefit application |
superseg_train_406 | user: Can you help me with disability?[NEWLINE]agent: Of course we can! Disability affects more people than most people know.[NEWLINE]user: Can the planner tell me about Medicare coverage?[NEWLINE]agent: Yes, it can tell your when coverage starts and what happens if you go back to work.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a different process for advocates?[NEWLINE]agent: Are you helping someone do their application?[NEWLINE]user: Yes, I'm filing for my sister.[NEWLINE]agent: Yes, there are additional things you will need to know.[NEWLINE][BOUNDARY][NEWLINE]user: Are disability and supplemental the same thing?[NEWLINE]agent: There are 2 programs depending on your employment history and income.[NEWLINE]user: Is the information I need to have the same for both? |
superseg_train_407 | user: Is disability really rare?[NEWLINE]agent: No your chances of becoming disables are higher than most people think.[NEWLINE][BOUNDARY][NEWLINE]user: Can I help someone else apply?[NEWLINE]agent: Yes a third party representative can apply on behalf of someone else.[NEWLINE]user: Is it the same as applying myself?[NEWLINE][BOUNDARY][NEWLINE]user: Is SSI the same as Disability?[NEWLINE]agent: They are similar, but differ in how long you worked.[NEWLINE]agent: For the majority of people, the requirements are the same.[NEWLINE]user: I wasn't able to work long before I got hurt.[NEWLINE][BOUNDARY][NEWLINE]user: If I can't work because of an injury, would I qualify? |
superseg_train_408 | user: Hi, how is it going. Please, i want to know how i can apply for survivor benefit.[NEWLINE]agent: Sure, no problem. Your application should start when we get notified about a person's death. This is the only way, because you can't report a death or apply for survivors benefit online.[NEWLINE]user: Ok, i understand. And what can i do if i need to report a death or apply for benefits?[NEWLINE]agent: In that case, please make use of Social Security toll free number to talk to a representative. Or if you like, you can visit your local Social Security office, no appointment required.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks for the answer. Now, lets say that i report a death, what happens then?[NEWLINE]agent: Are you asking in behalf of your spouse or parent records?[NEWLINE]user: Not, not at all.[NEWLINE]agent: Are you asking for a retirement or disability situation on your own record?[NEWLINE]user: No, neither that.[NEWLINE]agent: Are you asking because you're not getting any benefits? |
superseg_train_409 | user: I need help applying for survivor benefits[NEWLINE]agent: OK, We need to be notified immediately when a person dies.you can not report a death or apply for survivors benefits online. You will need to call or visit a Social Security office.[NEWLINE]agent: Do you need more information on how to contact a Social Security representative?[NEWLINE]user: yeah[NEWLINE]agent: OK, you can call 1 - 800 - 772 - 1213 or TTY 1 - 800 - 325 - 0778, and you can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday.You can also visit your local Social Security office.[NEWLINE]user: and I can't in anyway do the death reporting or application online?[NEWLINE]agent: That is true, you can not report a death or apply for survivors benefits online and we should be notified immediately when a person dies.[NEWLINE][BOUNDARY][NEWLINE]user: Okay and when I report a death I can start the benefits application?[NEWLINE]agent: Are you getting benefits on your spouse's or parent's record?[NEWLINE]user: yes, on my spouse's record[NEWLINE]agent: You generally will not need to file an application for survivors benefits.We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death.We may be able to pay the Special Lump - Sum Death Payment automatically.[NEWLINE][BOUNDARY][NEWLINE]user: what would happen if I go in or call and I am missing some documents? |
superseg_train_410 | user: I need to know how to apply for benefits.[NEWLINE]agent: You need to notify us as soon as possible after the death. There are several ways to do so.[NEWLINE]agent: Do you need to report a death?[NEWLINE]user: No, they already died.[NEWLINE]user: What do I do if I can't get the website to work right?[NEWLINE]agent: Most of the time the funeral home reports it, but there is also a phone number you can call.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you reporting a death?[NEWLINE]user: No, I'm just getting information.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to apply for benefits? |
superseg_train_411 | user: Hello there. I need some help. I've been looking at that Benefits Planner for survivors and I can't make sense out of many things.[NEWLINE]agent: It would be my pleasure to help you. You should know that when a person dies, we will be notified immediately, so you can not report a death or apply for survivors benefits online.[NEWLINE]agent: Did you want to report a death or to apply for benefits?[NEWLINE]user: No, I have no death to report. I'm just looking for information.[NEWLINE]user: My question is if I have to apply for survivors benefits or if I automatically get survivors status.[NEWLINE]agent: Unfortunately you can't apply for survivors benefits online, we automatically receive a report when a person dies.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know more about the process of reporting a death?[NEWLINE]user: Nah, no need for that. I just wanted some information, that's all.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you perhaps like to know about which documents you need to apply for benefits? |
superseg_train_412 | user: What if my spouse dies and they were on Socoal security[NEWLINE]agent: Sure, no problem, I will be glad to assist. We should be notified as soon as the person dies[NEWLINE]agent: Did you need to report a death or a change?[NEWLINE]user: Yes, my spouse has passed.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to fill anything out or file?[NEWLINE]agent: I am so sorry to hear that, my condolences. Generally you do not have to file anything[NEWLINE][BOUNDARY][NEWLINE]user: IS there a number to call to do this?[NEWLINE]agent: Yes there is, thank you for asking. It is 1-800-772-1213[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to make an appointment to come in and see if my benefits will change?[NEWLINE]agent: You will need to apply for survivors benefits[NEWLINE]user: Will I get retirement or disability benefits? |
superseg_train_413 | user: Hello, hope you are well. How do I obtain/qualify for survivor benefits?[NEWLINE]agent: Have you lost someone recently, did you want to apply online?[NEWLINE]agent: Please let me know if you need to report a death[NEWLINE]user: Yes I do need to report a death, how do I do so?[NEWLINE][BOUNDARY][NEWLINE]user: How is it verified?[NEWLINE]agent: It may be possible for your local Social Security office can contact your state Bureau of Vital Statistics and verify your information online at no cost to you[NEWLINE][BOUNDARY][NEWLINE]user: Will I need to file or apply for anything?[NEWLINE]agent: I will be glad to answer that for you You generally will not need to file an application for survivors benefits[NEWLINE]user: How soon should I apply for them?[NEWLINE]agent: you should apply for survivors benefits promptly because, in some cases, benefits may not be retroactive[NEWLINE]user: Why should I report a death? |
superseg_train_414 | user: If someone dies like my spouse where do i apply?[NEWLINE]agent: We should be notified immediately when a person dies[NEWLINE]user: What if I need to report a death?[NEWLINE]agent: call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I report it[NEWLINE]agent: If you are getting benefits on your spouse 's or parent 's record You generally will not need to file an application for survivors benefits[NEWLINE]user: Will I get one lump sum?[NEWLINE]agent: If you are getting benefits on your spouse 's or parent 's record You generally will not need to file an application for survivors benefits[NEWLINE]user: Do I need to apply if I get retirement?[NEWLINE]agent: You will need to apply for the survivors benefits[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need? |
superseg_train_415 | user: How doI apply for benefits?[NEWLINE]agent: If you need to report a death or apply for benefits, [6] call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE]agent: Do you need to report a death?[NEWLINE]user: No I do not[NEWLINE][BOUNDARY][NEWLINE]user: What if I cannot verify my info online?[NEWLINE]agent: we can still help you get the information you need[NEWLINE][BOUNDARY][NEWLINE]user: You generally will not need to file an application for survivors benefits[NEWLINE]agent: You generally will not need to file an application for survivors benefits We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need?[NEWLINE]agent: Please select the benefit you will be applying for from the list below to see what information and documents you may need when you apply[NEWLINE]user: what if I do not have all the documents needed? |
superseg_train_416 | user: How do survivors apply for benefits?[NEWLINE]agent: We should be notified imediately once a person dies; but you can't apply online for survivor benefits.[NEWLINE]agent: Do you need to report a death or apply for benefits?[NEWLINE]user: Yes, I need to report a death or apply for benefits.[NEWLINE]agent: Then you need to call 1800-772-1213 TTY 1-800-325-0778 and speak to a Social Security representative from 7 a.m. and 7 p.m. Monday through Friday. Or you can visit your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if you can't verify my information online?[NEWLINE]agent: We will still help you get the information you need even if can't verify online.[NEWLINE]user: Can my local Social Security office contact the state Bureau of Vital Statistics and verify my information online?[NEWLINE]agent: Yes, in most cases the local Social Security office can contact your state Bureau of Vital Statistic and verify the information online at no cost to you.[NEWLINE][BOUNDARY][NEWLINE]user: When will I need to report a spouse's or parent's death if I am all ready receiving benefits?[NEWLINE]agent: You generally will not need to file an application for survivors benefits because we will automatically change any monthly benefits you receive to survivors benefits after receive the death report. Also, may be able to pay a Special Lump-Sum Death Payment.[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need to file for Child's or Spouses benefits? |
superseg_train_417 | user: Hi, i've been searching information about various social security procedures and i was wondering if there was any information directed to advocates or attorneys?[NEWLINE]agent: Are you a law professional or third party representative?[NEWLINE]user: Yeah, i'm an attorney.[NEWLINE]agent: Then, there's a few things you should be aware of.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, you can tell me later. Now i have a question. What use has the disability planner?[NEWLINE]agent: it's a useful toll that helps you to know how you can qualify and apply for benefits and to know what happens if an application is approved.[NEWLINE][BOUNDARY][NEWLINE]user: I almost thought the same. Now then, i need to find out more information about SSI, where do i find that?[NEWLINE]agent: That information can be found at What is a "Supplemental Security Income".[NEWLINE][BOUNDARY][NEWLINE]user: Hold on, need to check something. If i got it right, you said before that disability planner can help me to know how a person can qualify and apply for benefits, isn't?[NEWLINE]agent: That's correct. That's one of the goodies of that tool.[NEWLINE][BOUNDARY][NEWLINE]user: Are the medical requirements the same for the two programs related to disability? |
superseg_train_418 | user: I need help with disability.[NEWLINE]agent: I can help you with that! We have 2 different programs.[NEWLINE]agent: Which are you applying for? For most people the medical requirements are the same.[NEWLINE]user: I don't think I fall into that quality.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information about advocates.[NEWLINE]agent: Are you the advocate?[NEWLINE]user: Yes, I'm helping someone else.[NEWLINE]agent: Great, what do you need to know?[NEWLINE][BOUNDARY][NEWLINE]user: Who qualifies for disability?[NEWLINE]agent: It can be anyone who has worked long enough, family members, or adult children is they were disabled before age 22.[NEWLINE]user: Is there more information on this?[NEWLINE]agent: Yes, you can find more at " What Is Supplemental Security Income? "[NEWLINE]user: What information do I need to know to apply?[NEWLINE]agent: We need info about your medical condition, and work and education history.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else I should know as an advocate? |
superseg_train_419 | user: How will I get paid for my disability?[NEWLINE]agent: Sure! I will be glad to help you. We pay disability benefits under two programs[NEWLINE]user: Is it for all people?[NEWLINE]agent: the medical requirements are the same under both programs and disability is determined by the same process[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a list of attorneys to use for this?[NEWLINE]agent: YEs. An attorney can get the information needed if they are representing a person applying for benefits[NEWLINE]user: Ok thank you[NEWLINE][BOUNDARY][NEWLINE]user: Who is on disability? waht ages?[NEWLINE]agent: Studies show that just over one in four of today 's 20-year - olds will become disabled before reaching age 67.[NEWLINE][BOUNDARY][NEWLINE]user: What questions do you ask?[NEWLINE]agent: we ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rules[NEWLINE][BOUNDARY][NEWLINE]user: What will happen if you return to work? |
superseg_train_420 | user: Good day. I'm an attorney looking for some information.[NEWLINE]agent: Are you helping someone prepare an online Social Security benefit application then?[NEWLINE]user: No, that is not the case.[NEWLINE][BOUNDARY][NEWLINE]user: What I need to know is if the medical requirements for both the SSI and the SSDI are identical. Are they?[NEWLINE]agent: Yes, the medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE][BOUNDARY][NEWLINE]user: Hm, I figured that. While I'm here, I'd like to know what this disability planner can be used for. Can you explain it to me?[NEWLINE]agent: Of course. The disability planner helps you find out how you can qualify and apply for benefits and what happens if your application is approved, for example.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Where can I find more information?[NEWLINE]agent: Additional information about SSI can be found at "What Is Supplemental Security Income?"[NEWLINE][BOUNDARY][NEWLINE]user: (doesn't match) |
superseg_train_421 | user: Hello, I want to know some things about disability and supplemental security income. Can you help me out?[NEWLINE]agent: Of course. We pay disability benefits under two programs. One of them is the Social Security disability insurance program, which pays benefits to you and certain family members if you worked long enough and paid Social Security taxes. Your adult child also may qualify for benefits on your earnings record if he or she has a disability that started before age 22.[NEWLINE]agent: (not possible to ask a question)[NEWLINE]user: (not possible to confirm)[NEWLINE]agent: Yes, the medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE][BOUNDARY][NEWLINE]user: Oh. Does this mean I am not a special case?[NEWLINE]agent: Not at all. Studies show that just over one in four of today's 20-year-olds will become disabled before reaching age 67.[NEWLINE]user: Can Social Security support me with my disability?[NEWLINE]agent: Absolutely. While we spend a lot of time working to succeed in our jobs and careers, few of us think about ensuring that we have a safety net to fall back on should we become disabled. This is an area where Social Security can provide valuable help to you.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds great. But if I request your aid, do I have to prove my disability somehow?[NEWLINE]agent: Whether you apply for Social Security disability or SSI, we ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rules.[NEWLINE][BOUNDARY][NEWLINE]user: I already thought so. And how exactly is this disability planner going to help me? |
superseg_train_422 | user: I have an attorney, can he speak on my behlaf?[NEWLINE]agent: If you are an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an online Social Security benefit application[NEWLINE]user: oh ok that does not apply to me[NEWLINE][BOUNDARY][NEWLINE]user: How do you pay?[NEWLINE]agent: We will ask you a few questions[NEWLINE]user: Are the rules the same for both of them?[NEWLINE]agent: Whether you apply for Social Security disability or SSI[NEWLINE][BOUNDARY][NEWLINE]user: How is this determined?[NEWLINE]agent: While we spend a lot of time working to succeed in our jobs and careers[NEWLINE]user: WHat are the statistics? |
superseg_train_423 | user: Can someone else do the application for me?[NEWLINE]agent: Yes, advocates, attorneys and representatives can fill out the application for someone else.[NEWLINE]user: Yes, I need someone to help me fill it out.[NEWLINE]agent: You can have someone help you. There are a few things they will need to know.[NEWLINE][BOUNDARY][NEWLINE]user: Are medical requirements the same for SSI and Disability?[NEWLINE]agent: Yes, both programs have the same requirements for medical.[NEWLINE]user: What kinds of things do you ask?[NEWLINE]agent: We need information about about your medical, work and educational history.[NEWLINE][BOUNDARY][NEWLINE]user: What does the disability planner do?[NEWLINE]agent: It tells you how to qualify and apply for benefits and tells what to do if you're approved.[NEWLINE]user: How do I know what will happen if I go back to work? |
superseg_train_424 | user: What do I need to know about Disability and Supplemental Security Income?[NEWLINE]agent: We pay disability benefits under Social Security disability insurance program to you and certain family members if you worked long enough and paid into Social Security taxes. Your adult child may also qualify for benefits on your earnings record if he or she has a disability that started before age 22.[NEWLINE]user: For most people what are the medical requirements?[NEWLINE]agent: The medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE]user: Is there a difference in information needed for Social Security disability or SSI?[NEWLINE]agent: We ask you for the same information about your medical condition, work, and education history when apply for disability and SSI.[NEWLINE][BOUNDARY][NEWLINE]user: What information is there for advocates, attorneys, and third parties?[NEWLINE]agent: If you are an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an application do you know what is needed?[NEWLINE]user: Yes, I know what is needed for an Advocate, Attorney, or Third Party Representative.[NEWLINE]agent: Do you know things needed about Advocate, Attorney, or Third Party Represetative?[NEWLINE][BOUNDARY][NEWLINE]user: Can Social Security help me know if I have a safety net to fall back on should I become disabled. |
superseg_train_425 | user: I need help with the security on my account, please.[NEWLINE]agent: Are you trying to verify online?[NEWLINE]user: Yes, I don't understand how to do it.[NEWLINE]agent: I'm glad you asked! We take security very seriously.[NEWLINE]agent: Are you logging in the first time?[NEWLINE]user: No, I just want to access my info. I don't care about protecting my information.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if the email I got is really from you?[NEWLINE]agent: Our emails have a ".gov" address.[NEWLINE]user: What if the email address ends in something else?[NEWLINE]agent: You should be careful about opening and responding to it.[NEWLINE][BOUNDARY][NEWLINE]user: How do you know it's me accessing my account?[NEWLINE]agent: We use a new identity verification process.[NEWLINE][BOUNDARY][NEWLINE]user: How can I know if the link is real or phishing? |
superseg_train_426 | user: I don't understand what kind of protection you have in place.[NEWLINE]agent: Are you trying to verify your identity online?[NEWLINE]user: Yes, I can't get it to work.[NEWLINE]agent: We have these measures in place to keep your sensitive information safe.[NEWLINE]agent: Are your worried about your info being protected?[NEWLINE]user: Yes. I don't want just anyone getting into my account.[NEWLINE]agent: We have a new verifying process in place to make sure that doesn't happen.[NEWLINE][BOUNDARY][NEWLINE]user: I think I got a phishing email pretending to be you. What do I do?[NEWLINE]agent: Are you certain it didn't come from Social Security?[NEWLINE]user: No, I don't know how to tell.[NEWLINE][BOUNDARY][NEWLINE]user: Is it supposed to end in.gov? |
superseg_train_427 | user: I don't understand the protection features.[NEWLINE]agent: Are you trying to verify online?[NEWLINE]user: Yes, and I can't get it to move forward.[NEWLINE]agent: We have an extensive security system in place to keep your info safe.[NEWLINE]user: How are you doing that?[NEWLINE]agent: We have a new identity verification process.[NEWLINE]user: What do I have to do now?[NEWLINE]agent: You need to sign in with a username and password.[NEWLINE]user: Why do I have to do all that?[NEWLINE]agent: It provides extra security for you.[NEWLINE]user: So it verifies who I am?[NEWLINE]agent: Yes, it verifies who you are to protect your sensitive information.[NEWLINE][BOUNDARY][NEWLINE]user: How can I tell if an email is really from you?[NEWLINE]agent: If the web address says.gov/ and the / should always be there.[NEWLINE]user: Do all of your emails say.gov? |
superseg_train_428 | user: I can't figure out the protection on my account.[NEWLINE]agent: Do you need to verify your identity online?[NEWLINE]user: Yes, I'm stuck at the verification process. Why is it here?[NEWLINE]agent: We want to make sure your sensitive information stays protected.[NEWLINE]user: How are you protecting me?[NEWLINE]agent: We implemented a new verification process.[NEWLINE][BOUNDARY][NEWLINE]user: The link in my email looks okay. Is it safe?[NEWLINE]agent: Not always. Links in an official email always direct to an official site.[NEWLINE][BOUNDARY][NEWLINE]user: Can I verify through email?[NEWLINE]agent: Yes, make sure you add NO-REPLY@ssa.gov to your contact list. Otherwise the verification link might go to spam.[NEWLINE][BOUNDARY][NEWLINE]user: So how do I know if it's a real email from you? |
superseg_train_429 | user: I have questions about your security.[NEWLINE]agent: Are you trying the online verification process?[NEWLINE]user: Yes, I don't understand it.[NEWLINE]agent: Okay. The process is there to make sure your information in protected.[NEWLINE]agent: Isn't important to you that we protect your information?[NEWLINE]user: Yes, I need to know my info is safe.[NEWLINE]agent: We have a new process to verify your identity.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't want an online account?[NEWLINE]agent: Are you unable to create an online account?[NEWLINE]user: I don't know if I want to.[NEWLINE]agent: That's fine, you can still come into the office to create an account.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do in the new process? |
superseg_train_430 | user: I need information on protecting my Social Security and other personal information.[NEWLINE]agent: Are you familiar with our online identity verification process?[NEWLINE]user: Yes, I'm aware of it, but I'd like more information.[NEWLINE]agent: Protecting your personal information is one of our most important responsibilities and we take it very seriously. To ensure we succeed, we have a cybersecurity program in place.[NEWLINE]user: How else do you protect my identity?[NEWLINE]agent: We've implemented a new id verification process.[NEWLINE]user: What does this new process entail?[NEWLINE]agent: The new id verification process will require extra steps to protect your information.[NEWLINE][BOUNDARY][NEWLINE]user: What is a mySocial Security account?[NEWLINE]agent: If you are receiving emails to create a mySocial Security account, please do not comply. These are phishing emails used by internet scam artists to trick you into giving away personal information.[NEWLINE][BOUNDARY][NEWLINE]user: How does the new sign in process work? |
superseg_train_431 | user: Is my information safe on this site?[NEWLINE]agent: Yes, are you trying to verify your identity online?.[NEWLINE]user: Yes, and I want to make sure it's safe.[NEWLINE]agent: We have an extensive cybersecurity system in place to protect you.[NEWLINE]user: How do you protect it?[NEWLINE]agent: We have a new identity verification process.[NEWLINE][BOUNDARY][NEWLINE]user: How can I tell if an email is legit?[NEWLINE]agent: You can verify the sender, hover over the from address to see if it's the same as the sender.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I get a fake email from someone claiming to be Social Security?[NEWLINE]agent: Are you uncertain if an email came from us?[NEWLINE]user: Yes, it looks fake. The spelling is off.[NEWLINE]agent: Do not respond to it, forward it to our team.[NEWLINE][BOUNDARY][NEWLINE]user: Can I come into an office to set up my account? |
superseg_train_432 | user: Hello, I hope you are well. How are my benefits protected[NEWLINE]agent: Did you do the online identity verification process?[NEWLINE]user: yes.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you make an account online?[NEWLINE]user: What if I cannot or do not want to do that?[NEWLINE][BOUNDARY][NEWLINE]agent: You may visit the local office and make one in person[NEWLINE]user: Ok thank you[NEWLINE]agent: You are welcome. You ccan also add extra security, would you like more information?[NEWLINE][BOUNDARY][NEWLINE]user: Is it safe to do this online?[NEWLINE]agent: I can assure you it is very safe. One of our most important responsibilities is protecting your investment and personal information[NEWLINE]user: Is it really secure? |
superseg_train_433 | user: Help me with divorce and retirement please[NEWLINE]agent: are you divorced?[NEWLINE]user: Yes I am[NEWLINE]agent: Did your marriage last 10 years or longer?[NEWLINE]user: no it didn't[NEWLINE]agent: are you currently unmarried?[NEWLINE]user: yes[NEWLINE]agent: OK, If you are divorced, but your marriage lasted 10 years or longer you can receive benefits on your ex - spouse 's record even if they have remarried if certain conditions are met.[NEWLINE]user: and if my ex's benefits are higher?[NEWLINE]agent: f you are eligible for retirement benefits on your own record and divorced spouse 's benefits, we will pay the retirement benefit first.If the benefit on your ex - spouse 's record is higher, you will get an additional amount on your ex - spouse 's record so that the combination of benefits equals that higher amount.[NEWLINE]user: and what if that changes?[NEWLINE]agent: Yes, you would get an additional amount on your ex - spouse 's record so that the combination of benefits equals that higher amount.[NEWLINE]user: Your ex - spouse is entitled to Social Security retirement or disability benefits ; [8] andp [9] The benefit you are entitled to receive based on your own work is less than the benefit you would receive based on your ex - spouse 's |
superseg_train_434 | user: I need to know more about retirement.[NEWLINE]agent: We can help you with that! Are you divorced?[NEWLINE]user: Yes, I am.[NEWLINE]agent: How long did your marriage last? Was it more than 10 years?[NEWLINE]user: No, shorter than that.[NEWLINE]agent: Are you unmarried?[NEWLINE]user: Correct, I'm not married.[NEWLINE]agent: Then, if your marriage lasted at least 10 years, you can receive benefits.[NEWLINE]user: If my ex-husband is eligible, then am I eligible?[NEWLINE]agent: Yes, if the marriage lasted long enough.[NEWLINE]user: If I am eligible on my own and as a spouse, which do I get? |
superseg_train_435 | user: I have questions about retirement.[NEWLINE]agent: Okay, are you divorced?[NEWLINE]user: Not currently.[NEWLINE]user: How can I tell if my earnings will change the benefit amount?[NEWLINE]agent: We have an online calculator to help you.[NEWLINE]user: Will it show me how benefits will be affected?[NEWLINE]agent: Yes, it will![NEWLINE]user: Can I collect benefits if I'm married to someone else?[NEWLINE]agent: You can if the later marriage is over or deceased.[NEWLINE]user: What if my ex remarried?[NEWLINE]agent: You can in certain situations.[NEWLINE]user: If I work, is there a benefit limit?[NEWLINE]agent: Yes, benefit limits apply if you continue to work.[NEWLINE]user: What if my later marriage was annulled? |
superseg_train_436 | user: Hey there. I need some help with the Benefits Planner for my retirement.[NEWLINE]agent: Of course. First, could you tell me if you are divorced?[NEWLINE]user: Yes. In fact, I have been divorced from my former husband a year ago.[NEWLINE]agent: I understand. Did your marriage last 10 years or longer?[NEWLINE]user: No, less. Much less. We've been together for a year, then we married and this lasted for another four years. A year ago, in July we had a big argument and in September last year we eventually divorced.[NEWLINE]agent: I see. Are you currently unmarried then?[NEWLINE]user: Yes, I haven't remarried since then.[NEWLINE]agent: In that case you fulfill one of the requirements, but you still need to have been married for 10 years or longer to receive benefits.[NEWLINE]user: That's a bummer, but I understand. If that would have been the case, would I have gotten more retirement benefits?[NEWLINE]agent: Yes. If you fulfill the requirements, you get an additional amount on your ex-spouse's record so that the combination of benefits equals that higher amount.[NEWLINE]user: Damn. If I had known that, I wouldn't have divorced him so early. I would have gotten a higher amount, right?[NEWLINE]agent: Correct. You would have gotten an additional amount on your ex-spouse's record.[NEWLINE]user: But only if the benefit on my ex-husbands record is higher, yes? |
superseg_train_437 | user: I have questions about the benefits planner for my retirement.[NEWLINE]agent: Of course. Can you tell me if you are divorced?[NEWLINE]user: Yes, I am.[NEWLINE]agent: I understand. Did your marriage last 10 years or longer then?[NEWLINE]user: Yes, me and my former husband have been married for 12 years until I decided to get a divorce. 12 years too many if you ask me.[NEWLINE]agent: In that case you can receive benefits on your ex-spouse's record even if they have remarried, provided you meet the conditions.[NEWLINE]user: Does that mean my ex needs to be entitled to Social Security retirement benefits?[NEWLINE]agent: Yes. In addition to that your marriage must have lasted 10 years or longer.[NEWLINE]user: It did, so what if my former husband had more benefit on his record?[NEWLINE]agent: Then you will get an additional amount on your ex-spouse's record so that the combination of benefits equals that higher amount.[NEWLINE]user: Ah, that's what I thought. And you said that I can still receive benefits, even if my ex-husband has remarried? |
superseg_train_438 | user: I need help with retirement benefits.[NEWLINE]agent: Are you and your spouse divorced?[NEWLINE]user: Not currently.[NEWLINE]user: Is there a limit if I'm still working?[NEWLINE]agent: Yes, the benefit earnings limit still applies.[NEWLINE]user: If I'm eligible for benefits for me and my ex-spouse, which do I get?[NEWLINE]agent: Your retirement benefits would be paid first.[NEWLINE]user: What if my ex's benefits are higher?[NEWLINE]agent: You'll get the difference, so the combination is equal to the higher amount.[NEWLINE]user: What if my ex re-married? |
superseg_train_439 | user: I need help with retirement benefits.[NEWLINE]agent: Are you divorced?[NEWLINE]user: No, I'm currently married.[NEWLINE]user: If I work and am eligible, how does it affect benefits?[NEWLINE]agent: We have a calculator you can put your information in to see how payments would be affected.[NEWLINE]user: It shows what happens to benefit payments if I still want to work?[NEWLINE]agent: Yes, it will show you what the numbers will look like.[NEWLINE]user: Is there a limit as to how much I can earn if I work?[NEWLINE]agent: Yes, the retirement benefit earnings limit applies.[NEWLINE]user: Should I apply for benefits on my records or my ex's? |
superseg_train_440 | user: What if I am divorced? Do I get benefits?[NEWLINE]agent: are you divorced?[NEWLINE]user: no I am not[NEWLINE]agent: ok no problem[NEWLINE]user: What if i were divorced?[NEWLINE]agent: If you are divorced, but your marriage lasted 10 years or longer, you can receive benefits on your ex - spouse 's record even if they have remarried if[NEWLINE]user: oh ok I am not divorced.[NEWLINE]agent: I am 62 years old though, does that matter?[NEWLINE]user: yes I am[NEWLINE]agent: Were you married for 10 plus years?[NEWLINE]user: What if I was? |
superseg_train_441 | user: Hi There! I'm searching for information, I want to know if I can file an appeal if my SSI application was denied.[NEWLINE]agent: You can do that for sure. You can use our online tool.[NEWLINE]agent: Have we denied your application recently?[NEWLINE]user: Yeah, it was a little time ago.[NEWLINE]agent: Ok. Then, you can file an SSI appeal using the online tool, as said before.[NEWLINE]user: What can i do if i need more information about it?[NEWLINE]agent: If you need more guidance, just read how to appeal a decision.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I'll have to look at it if i need it. Say, do you happen to have some application for children with disability?[NEWLINE]agent: Sorry, right now we don't have an online application for that kind of benefits. But, you can visit Apply for Disability Benefits Child Under age 18 section to apply for your child.[NEWLINE][BOUNDARY][NEWLINE]user: Very well, i'll make sure to check that out. So, just to check this all right, Can i file this appeal for my application via online without any problem, can i??[NEWLINE]agent: That's correct, as said before.[NEWLINE][BOUNDARY][NEWLINE]user: Lets say i go through all the online process, what happens next? what's the next step on this?[NEWLINE]agent: Well, once you finish your online application, you can expect than a social security representative contacts you for any additional information needed for the application process.[NEWLINE]user: That would be after this online thing, right? |
superseg_train_442 | user: Can I appeal if my SSI application is denied?[NEWLINE]agent: Yes, you can.[NEWLINE]agent: was your application denied?[NEWLINE]user: Yes, it was.[NEWLINE]agent: You can file an appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: Please, give me a number where I can call to get an appointment to file an application.[NEWLINE]agent: Sure, you can call to 1-800-772-1213 or use our TTY number (if needed) 1-800-325-0778 from 7 a.m. to 7 p.m and from Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more info on how to file an appeal online.[NEWLINE]agent: You can read more about it online.[NEWLINE]user: Where?[NEWLINE]agent: Just read the section on how to appeal a decision.[NEWLINE][BOUNDARY][NEWLINE]user: Can I do the online application for my disabled kid? |
superseg_train_443 | user: If my SSI application was denied am I allowed to dispute it?[NEWLINE]agent: Yes, you have the right to appeal the denial.[NEWLINE]agent: Have we denied one of your SSI applications recently?[NEWLINE]user: Yes, you guys denied my last SSI application that I sent in, what should I do next?[NEWLINE]agent: You can file an SSI appeal online.[NEWLINE]user: Is there somewhere where I can read more information regarding this?[NEWLINE]agent: Yes, you click on the link titled "How To Appeal A Decision" to learn more.[NEWLINE][BOUNDARY][NEWLINE]user: I need to call you guys because I have a lot of questions. What number can I reach you at?[NEWLINE]agent: You can call us at 1-800-772-1213.[NEWLINE][BOUNDARY][NEWLINE]user: How will I know if my online application for disability benefits went through?[NEWLINE]agent: A social security agent will contact you for additional information needed for the application.[NEWLINE]user: Are there other ways to apply besides doing it online?[NEWLINE]agent: Yes, you can schedule an appointment with a local social security office or call us at 1-800-772-1213 Monday through Friday from 7am to 7pm.[NEWLINE][BOUNDARY][NEWLINE]user: Who does the supplemental Security Income pay out to? |
superseg_train_444 | user: What happens if my SSI application is denied?[NEWLINE]agent: If your application is denied, you can then appeal it.[NEWLINE]agent: Has your application been denied?[NEWLINE]user: Yes, it has.[NEWLINE]agent: Sorry to hear that. Your next step will be to file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: How do I educate myself more about the process it takes to get Disability Benefits?[NEWLINE]agent: Our Disability Benefit page can help you with that.[NEWLINE][BOUNDARY][NEWLINE]user: Can I file an appeal now?[NEWLINE]agent: Absolutely.[NEWLINE]user: How can I find out more information about appeals and why my application was denied?[NEWLINE]agent: You can learn more about appeals by reading "how to appeal a decision" on our website.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I'm eligible for Social Security and Retirement Benefits, as well as SSI? |
superseg_train_445 | user: How do I apply for SSI if I'm over 65 years of age?[NEWLINE]agent: For people age 65 and older, you can call at 1-800-772-1213.[NEWLINE]user: Is this the number to apply for SSI?[NEWLINE]agent: Yes, that is correct.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if my application is denied?[NEWLINE]agent: If this is the case, you are able to appeal it.[NEWLINE]agent: Has your SSI application been denied?[NEWLINE]user: Yes, it has.[NEWLINE]agent: To begin the appeal process, go online and file an SSI appeal.[NEWLINE][BOUNDARY][NEWLINE]user: Does it have to be done online?[NEWLINE]agent: No, you can also schedule an appointment at your local Social Security office.[NEWLINE]user: How do I know if I'm eligible for SSI? |
superseg_train_446 | user: HEllo, my SSI was denied, and I am upset about it, can I file an appeal or something?[NEWLINE]agent: I am sorry to hear that. Yes you may reapply.[NEWLINE]agent: Would you like to know how to do that?[NEWLINE]user: Yes please that would be wonderful.[NEWLINE]agent: Okay no problem. You can file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: THank you, I have another question, I have a disability, how do I apply?[NEWLINE]agent: Sure. You can apply online[NEWLINE][BOUNDARY][NEWLINE]user: Where can I learn more about that?[NEWLINE]agent: Click here to learn more about SSI[NEWLINE][BOUNDARY][NEWLINE]user: Where can I learn more about appealing online?[NEWLINE]agent: Read about that here.[NEWLINE][BOUNDARY][NEWLINE]user: Can I schedule an appointment? |
superseg_train_447 | user: Hello! Hope you are well? I was just wondering how I go about applying?[NEWLINE]agent: THank you I am well, hope you are too. You can now file for Supplemental Security Income SSI online but only if you meet certain requirements[NEWLINE]user: DO I have to be 65 years old[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]user: If I am denied can I file an appeal?[NEWLINE]agent: Yes[NEWLINE]agent: Were you denied?[NEWLINE]user: How do I do it?[NEWLINE]agent: you can file an SSI appeal online[NEWLINE]user: Where can I learn more?[NEWLINE]agent: To learn more read how to appeal a decision[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. I am hard of hearing is there a TTY number to call? |
superseg_train_448 | user: Can a person file an appeal if it was denied?[NEWLINE]agent: Yes[NEWLINE]agent: You can file an SSI appeal online.[NEWLINE]user: Mine was denied what do I do?[NEWLINE]agent: you can file an SSI appeal online.[NEWLINE]user: ok thanks[NEWLINE]agent: ok great[NEWLINE]user: can I file an appeal?[NEWLINE]agent: Yes[NEWLINE][BOUNDARY][NEWLINE]user: can an adult with a disability apply online[NEWLINE]agent: You can also schedule an appointment with a local Social Security office to file an application[NEWLINE]user: can I call? |
superseg_train_449 | user: Can I file an appeal my SSI application was denied?[NEWLINE]agent: yes[NEWLINE]agent: Was the denial recent?[NEWLINE]user: Yes[NEWLINE]agent: you can file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: I also need to apply for a child with a disability under 18[NEWLINE]agent: You can complete the online Child Disability Report if you are ready to apply now[NEWLINE][BOUNDARY][NEWLINE]user: When can I schedule an appointment with my local SS office to file an application?[NEWLINE]agent: You can schedule an appointment with a local Social Security office to file an application by calling 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 7 a.m. to 7 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I learn more about filing an appeal?[NEWLINE]agent: Read how to appeal a decision[NEWLINE][BOUNDARY][NEWLINE]user: Who qualifies for SSI benefits |
superseg_train_450 | user: Hello there, I need to know if I can file an appeal if my application was rejected.[NEWLINE]agent: Of course, you can.[NEWLINE]agent: Was your SSI application recently denied?[NEWLINE]user: No, not recently. It's been some time ago, actually.[NEWLINE]agent: Do you want to learn more about filing an appeal?[NEWLINE]user: Yes, that'd be nice.[NEWLINE]agent: In that case you should read the section "how to appeal a decision".[NEWLINE]user: Sure, but can you walk me through the process?[NEWLINE]agent: Of course.[NEWLINE]user: Good, so can you tell me if it's possible to file an SSI appeal online?[NEWLINE]agent: Yes, it is possible to file an SSI appeal online.[NEWLINE]user: Great, where can I find out how to file an appeal then?[NEWLINE]agent: You can read how to appeal a decision online.[NEWLINE][BOUNDARY][NEWLINE]user: One last question, is there a way to schedule an appointment so I can apply in a local office instead of online? The process confuses me. |
superseg_train_451 | user: I would like to know how to apply for SSI Benefits online.[NEWLINE]agent: It is now possible to file for Supplemental Security Income SSI online but only if you meet certain requirements.[NEWLINE]user: And what criteria are these?[NEWLINE]agent: Is your age between 18 and 65?[NEWLINE]user: Yes, I'm 62.[NEWLINE]agent: You are also eligible to file online for SSI if you have never been married.[NEWLINE]user: I am married.[NEWLINE]agent: Well then in your case you cannot file for Supplemental Security Income SSI online.[NEWLINE][BOUNDARY][NEWLINE]user: Will I get SSI when I turn 65?[NEWLINE]agent: Possibly. SSI benefits are payable to people 65 and older without disabilities who meet the financial limits.[NEWLINE]user: Can I receive both if I'm eligible? |
superseg_train_452 | user: Greetings and good evening. I'm searching for disability requirements, specifically for adults, can you help me on that?[NEWLINE]agent: You have come to the right place. We can help you out with that. As you may already know, you can file a Supplemental Security Income after meeting certain requirements, such as being between ages of 18 and 65.[NEWLINE][BOUNDARY][NEWLINE]user: Aha, O.K. Just a moment, before you continue. I know this is going way ahead but, if my request is denied, can I get an appeal?[NEWLINE]agent: Well, in fact, you can. You can learn more about it in the proper section of our guides.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, right, now we are talking. What needs to do a person of 65 or more to apply then?[NEWLINE]agent: Just something as simple as give us a call at 1-800-772-1213. There we can talk and arrange things up.[NEWLINE][BOUNDARY][NEWLINE]user: But, is a call the only way? Can't I set up an appointment?[NEWLINE]agent: yes, you can do that. Schedule an appointment with a Social Security office so you can file an application. All you have to do is Call us at 1-800-772-1213 and set everything up.[NEWLINE]user: O.k, at least I have options then. So, you can tell me what are those requirements for adult with disability that i asked before?[NEWLINE]agent: Well, sure. I think i said to you that one of those requirement was having certain age so, Are you between ages of 18 and 65?[NEWLINE]user: Yes, I'm between those ages.[NEWLINE]agent: Are you married?[NEWLINE]user: No, never did that. |
superseg_train_453 | user: Can I apply online for an adult with a disability?[NEWLINE]agent: It is possible for you to file Supplemental Security Income or SSI online but you really have to meet certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Are SSI benefits payable to people 65 and older?[NEWLINE]agent: Yes, SSI benefits are payable to people 65 and older without disabilities who meet the financial limits.[NEWLINE][BOUNDARY][NEWLINE]user: Can I file a child's disability claim online?[NEWLINE]agent: At this time Social Security for Children's benefits are not yet allowed to apply online.[NEWLINE][BOUNDARY][NEWLINE]user: If you recently denied by SSI application can I file an appeal?[NEWLINE]agent: Yes, you can file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: When would I be eligible to file online for SSI?[NEWLINE]agent: Are you between the age of 18 and 65?[NEWLINE]user: Yes, I am in that age frame.[NEWLINE]agent: Have you never been married?[NEWLINE]user: No, i am married. |
superseg_train_454 | user: I was told a disabled person can do their SSI application online, is that true?[NEWLINE]agent: They can now file for Supplemental Security Income online but only if they meet certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Do you guys have a TTY phone number for someone that is deaf?[NEWLINE]agent: Yes, you can call TTY 1-800-325-0778[NEWLINE][BOUNDARY][NEWLINE]user: can you also apply online for a disabled kid?[NEWLINE]agent: Yes, you can complete the online Child Disability Report when you are ready to apply[NEWLINE][BOUNDARY][NEWLINE]user: do only disabled people get SSI?[NEWLINE]agent: People 65 and older without disabilities who meet the financial limits could also be eligible for SSI benefits.[NEWLINE][BOUNDARY][NEWLINE]user: can we apply online?[NEWLINE]agent: Is the person applying between the ages of 18 and 65?[NEWLINE]user: no she is 68 |
superseg_train_455 | user: Hi there. I am looking information about the social security benefits for an adult with a disability, I hope you can help me to get some of the information I need.[NEWLINE]agent: Don't worry, we are here to help you. If that's your case, you can try to file for supplemental security income online, but also having others certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: I see... Is this affected by the age?[NEWLINE]agent: Yes, In case, the adult be at age of 65 or older, is better if you call us at the 1-800-772-1213.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I see, but what if the person is not that old?[NEWLINE]agent: Is the adult between the ages of 18 and 65?[NEWLINE]user: Well, in this case, no. But I was curious of what could happens.[NEWLINE]agent: If the person is not in that age range, then won't be able to apply online to the benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, but what happens if we find out that you reject the application?[NEWLINE]agent: if that's the case, the best thing you can do is learn how to appeal this decision.[NEWLINE][BOUNDARY][NEWLINE]user: I see. I have that in mind in case we need it. Well, but where can I start the application? |
superseg_train_456 | user: I need information about SSI.[NEWLINE]agent: Sure. The SSI or Supplemental Security Income program is used to pay benefits to adults and children who have limited income and resources.[NEWLINE][BOUNDARY][NEWLINE]user: Can I appeal if my SSI application is denied?[NEWLINE]agent: Yes, you can.[NEWLINE]agent: Was your SSI application recently denied?[NEWLINE]user: Yes, it was.[NEWLINE]agent: You can file an appeal online. You can read more on how to appeal the decision.[NEWLINE][BOUNDARY][NEWLINE]user: Can I file an online application from the Northern Mariana Islands?[NEWLINE]agent: Yes, you can if you meet the rest of the requirements.[NEWLINE]user: And to do it in a local social security office do I have to schedule an appointment first?[NEWLINE]agent: Yes, you can do it by calling to 1-800-772-1213 or to our TTY (if needed) 1-800-325-0778 from 7 a.m. to 7 p.m and from Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Can people older than 65 get SSI benefits?[NEWLINE]agent: Yes, people 65 and older without disabilities can get SSI benefits if they meet the financial requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a phone number for people 65 or older that want to apply for SSI? |
superseg_train_457 | user: Can you tell me about SSI Benefits?[NEWLINE]agent: SSI or Supplemental Security Income program pay benefits to disabled adults and children who have limited income and resources.[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply online for SSI and Disability benefits online?[NEWLINE]agent: Yes, you can apply online for SSI and Disability benefits.[NEWLINE]user: Is it necessary to apply for benefits online?[NEWLINE]agent: Yes, you can apply for Disability and SSI benefits online on your computer.[NEWLINE]user: What is the age a person needs to be to apply for SSI online?[NEWLINE]agent: You can file for SSI online but you are eligible if you are 18-65 years old.[NEWLINE][BOUNDARY][NEWLINE]user: Am I allowed to file an appeal if my SSI application is denied?[NEWLINE]agent: Yes, you can filel an appeal.[NEWLINE]agent: Did we recently deny your SSI application?[NEWLINE]user: Yes, my SSI application was denied. |
superseg_train_458 | user: I need to apply for supplemental security income benefits[NEWLINE]agent: The SSI program pays benefits to disabled adults and children who have limited income and resources[NEWLINE][BOUNDARY][NEWLINE]user: Is there a number to call to schedule an appointment?[NEWLINE]agent: You can Call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 7 a.m. to 7 p.m. Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user: Can I file an appeal m y application was denied[NEWLINE]agent: Yes[NEWLINE]agent: Did we recently denied your SSI application?[NEWLINE]user: yes[NEWLINE]agent: read how to appeal a decision[NEWLINE][BOUNDARY][NEWLINE]user: Can I contact my local SS office?[NEWLINE]agent: yes[NEWLINE]user: Can I file for supplemental disablity if I"m an adul with a disablility? |
superseg_train_459 | user: What can I learn about SSI?[NEWLINE]agent: The Supplemental Security Income or SSI program pays benefits to disabled adults and children who have limited income and resources.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to file an appeal if my SSI application was denied?[NEWLINE]agent: Yes, you can file an appeal if your SSI was denied.[NEWLINE]agent: Did we recently deny your SSI application?[NEWLINE]user: Yes, my SSI application was denied.[NEWLINE]agent: You can file an SSI appeal online and you can read how to appeal a decision.[NEWLINE][BOUNDARY][NEWLINE]user: How can I complete the Child Disability Report?[NEWLINE]agent: You can complete the online Child Disability Report if you are ready to apply now.[NEWLINE][BOUNDARY][NEWLINE]user: Can I be married to apply for SSI?[NEWLINE]agent: You can file SSI online if you are not married.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am deaf or hard of hearing? |
superseg_train_460 | user: I need information about SSI[NEWLINE]agent: e SSI program pays benefits to disabled adults and children who have limited income and resources[NEWLINE][BOUNDARY][NEWLINE]user: What if my ssi application is denied?[NEWLINE]agent: Yes you can file an appeal[NEWLINE]agent: Did we recently deny your SSI application?[NEWLINE]user: No I was just wondering what one would do if it was[NEWLINE]agent: Do you need more information on how to file an SSI appeal if yours was to be denied?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]user: What is the age to file for ssi online?[NEWLINE]agent: You can now file for Supplemental Security Income SSI online but only if you meet certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: What age can you apply for SSI |
superseg_train_461 | user: Do I qualify for SSI?[NEWLINE]agent: SSI program pays benefits to disabled adults and children who have limited income and resources[NEWLINE][BOUNDARY][NEWLINE]user: Di I file for SS disablilty the same time as SSI?[NEWLINE]agent: if you are An adult with a disability[NEWLINE]user: Can I make an appointment with SS office to file?[NEWLINE]agent: Yes you can schedule an appointment with a local Social Security office Monday through Friday 7 am to 7 pm[NEWLINE][BOUNDARY][NEWLINE]user: Can I file an appeal if my application was denied?[NEWLINE]agent: Yes you can file an appeal if we deny your application[NEWLINE]agent: Have we recently denied you SSI application?[NEWLINE]user: Yes[NEWLINE]agent: You can file an SSI appeal online[NEWLINE][BOUNDARY][NEWLINE]user: Is there an online application for childrens benefits? |
superseg_train_462 | user: what is SSI[NEWLINE]agent: The Supplemental Security Income SSI program pays benefits to disabled adults and children who have limited income and resources[NEWLINE][BOUNDARY][NEWLINE]user: Can I File An Appeal If My SSI Application Was Denied?[NEWLINE]agent: Yes[NEWLINE][BOUNDARY][NEWLINE]user: what happens once I reply?[NEWLINE]agent: a Social Security representative will contact you for any additional information needed for the applications[NEWLINE][BOUNDARY][NEWLINE]user: Can I File An Appeal If My SSI Application Was Denied?[NEWLINE]agent: yes you may[NEWLINE]agent: did you get denied?[NEWLINE]user: no[NEWLINE]agent: To learn more read how to appeal a decision.[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: You can now file for Supplemental Security Income SSI online but only if you meet certain requirements |
superseg_train_463 | user: What is SSI?[NEWLINE]agent: The Supplemental Security Income SSI program pays benefits to disabled adults and children who have limited income and resources[NEWLINE][BOUNDARY][NEWLINE]user: how do I apply?[NEWLINE]agent: a Social Security representative will contact you for any additional information needed for the applications. You can also schedule an appointment with a local Social Security office to file an application[NEWLINE][BOUNDARY][NEWLINE]user: can I appeal if i am denied?[NEWLINE]agent: you can file an SSI appeal online[NEWLINE]user: can i do it online?[NEWLINE]agent: Yes[NEWLINE]agent: To learn more read how to appeal a decision[NEWLINE]user: ok thanks[NEWLINE]agent: read how to appeal a decision[NEWLINE][BOUNDARY][NEWLINE]user: how do I know if i am eligible?[NEWLINE]agent: You can now file for Supplemental Security Income SSI online but only if you meet certain requirements[NEWLINE][BOUNDARY][NEWLINE]user: how is it determined? |
superseg_train_464 | user: where do i start?[NEWLINE]agent: The Supplemental Security Income SSI program pays benefits to disabled adults and children who have limited income and resources[NEWLINE][BOUNDARY][NEWLINE]user: can i file an appeal?[NEWLINE]agent: yes[NEWLINE]agent: Can I File An Appeal If My SSI Application Was Denied?[NEWLINE]user: What if it was recently denied? What do i do?[NEWLINE]agent: you can file an SSI appeal online[NEWLINE][BOUNDARY][NEWLINE]user: what if i am applying for both?[NEWLINE]agent: You can now file for Supplemental Security Income SSI online but only if you meet certain requirements[NEWLINE]user: what if i am adult with disability/[NEWLINE]agent: You are eligible to file online for SSI[NEWLINE]user: can I file for ssi online[NEWLINE]agent: yes if you meet the requiremtns[NEWLINE][BOUNDARY][NEWLINE]user: what is the age? |
superseg_train_465 | user: What is SSI?[NEWLINE]agent: The Supplemental Security Income SSI program pays benefits to disabled adults and children who have limited income and resources[NEWLINE][BOUNDARY][NEWLINE]user: what if I am applying for an adult with a disability?[NEWLINE]agent: You can now file for Supplemental Security Income SSI online but only if you meet certain requirements[NEWLINE][BOUNDARY][NEWLINE]user: Can I File An Appeal If My SSI Application Was Denied?[NEWLINE]agent: yes.[NEWLINE]agent: Were you recently denied?[NEWLINE]user: no[NEWLINE]agent: did you wish to file an appeal?[NEWLINE]user: yes[NEWLINE]agent: ok great[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to apply online for benefits?[NEWLINE]agent: yes Apply Online for SSI and Disability Benefits[NEWLINE][BOUNDARY][NEWLINE]user: I am hard hearing what can you help me with? |
superseg_train_466 | user: I would like information on whether I can qualify for Supplemental Security Income.[NEWLINE]agent: The Supplemental Security Income SSI program pays benefits to disabled adults and children who have limited income and resources.[NEWLINE][BOUNDARY][NEWLINE]user: And what by what age criteria will I be judged?[NEWLINE]agent: Are you between the ages of 18 and 65?[NEWLINE]user: Yes I am.[NEWLINE]agent: Have you ever been married?[NEWLINE]user: No I've never married.[NEWLINE]agent: Are you visually impaired?[NEWLINE]user: Yes I am.[NEWLINE]agent: Are you a U.S. citizen residing in one of the fifty states, District of Columbia, or the Northern Mariana Islands?[NEWLINE]user: No I'm not. |
superseg_train_467 | user: help me with SSI[NEWLINE]agent: Okay, the Supplemental Security Income program pays benefits to disabled adults and children who have limited income and resources.[NEWLINE][BOUNDARY][NEWLINE]user: do you have a number I can call to get an elderly person signed up?[NEWLINE]agent: If the person is age 65 and older you can call us at 1-800-772-1213.[NEWLINE][BOUNDARY][NEWLINE]user: can we just get an appointment?[NEWLINE]agent: You can make an appointment with a local Social Security office by calling 1-800-772-1213 from 7 a.m. to 7 p.m. Monday through Friday.[NEWLINE]user: if the person we're helping is disabled is there a way to do all of the application online?[NEWLINE]agent: You can file for SSI online but only if you meet certain requirements.[NEWLINE]user: can we get an appointment at the nearest place to us?[NEWLINE]agent: You can contact your local Social Security office for more information.[NEWLINE]user: what's some of the criteria to be able to just do it online?[NEWLINE]agent: Is the person between the ages of 18 and 65?[NEWLINE]user: no she's older |
superseg_train_468 | user: I need ssi info[NEWLINE]agent: The SSI program pays benefits to disabled adults and children who have limited income and resources.[NEWLINE]user: but what older people does it cover?[NEWLINE]agent: SSI benefits are payable to people 65 and older without disabilities who meet the financial limits.[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more info in case we're denied and have to fight it?[NEWLINE]agent: I can give you more information to read on how to appeal a decision.[NEWLINE][BOUNDARY][NEWLINE]user: do you have a TTY number?[NEWLINE]agent: You can call TTY 1-800-325-0778 from 7 a.m. to 7 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: can we apply online for a kid with a disability?[NEWLINE]agent: Social Security does not yet have an online application for Children's benefits. You can visit Apply For Disability Benefits Child Under Age 18 to apply.[NEWLINE][BOUNDARY][NEWLINE]user: what does someone need to be able to apply online?[NEWLINE]agent: Is the person between the ages of 18 and 65?[NEWLINE]user: no |
superseg_train_469 | user: What is the Supplemental Security Income benefits?[NEWLINE]agent: Otherwise known as SSI, it is a program that pays benefits to disabled adults and children who have limited income and resources.[NEWLINE][BOUNDARY][NEWLINE]user: Who is eligible to file online for SSI?[NEWLINE]agent: Are you between the ages of 18 and 65?[NEWLINE]user: Yes, I am between 18 and 65 years of age.[NEWLINE]agent: Have you never been married?[NEWLINE]user: Then it looks like you are not eligible to apply for SSI online.[NEWLINE][BOUNDARY][NEWLINE]user: I am older than 65 how can I contact you?[NEWLINE]agent: You can call us at 1-800-772-1213.[NEWLINE][BOUNDARY][NEWLINE]user: Who can get Social Security disability or retirement benefits? |
superseg_train_470 | user: I need to know more about SSI[NEWLINE]agent: The SSI program pays benefits to disabled adults and children who have limited income and resources.[NEWLINE][BOUNDARY][NEWLINE]user: can I make an appeal if I'm denied benefits?[NEWLINE]agent: Yes, and you can do it online.[NEWLINE]agent: Was your SSI application recently denied?[NEWLINE]user: yes it was and I think you were wrong[NEWLINE]agent: You can appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: Can someone do an SSI application online... not an appeal just a regular application for the first time?[NEWLINE]agent: An adult with a disability can file for Supplemental Security Income online but only if they meet certain requirements[NEWLINE]user: what are those requirements?[NEWLINE]agent: Is the person between the ages of 18 and 65?[NEWLINE]user: nope she is older |
superseg_train_471 | user: Hey there. I have been searching some information about the supplemental security income benefits, and how they can help me.[NEWLINE]agent: Sure. No problem. You most know that the supplement security income is a program that pays benefits to disabled adults and children who have limited income and resources.[NEWLINE][BOUNDARY][NEWLINE]user: OK, that's good to know. But how do I know if I got what it needs to get eligible for this benefits?[NEWLINE]agent: You need to have some requirements. Like, are you between the ages of 18 and 65?[NEWLINE]user: No, I'm not between those ages.[NEWLINE]agent: If that's the case, you can not file the supplemental security income online, at least.[NEWLINE]user: This even applies for an adult with disabilities?[NEWLINE]agent: If you have a disability, then you can apply online.[NEWLINE][BOUNDARY][NEWLINE]user: But only through disability you can get this benefits?[NEWLINE]agent: Yes, but there are also benefits for those who have worked long enough to receive social security disability or retirement benefits as well as ssi.[NEWLINE][BOUNDARY][NEWLINE]user: I see... I would like to know some more about it, what can you tell me? |
superseg_train_472 | user: Hi! I need to get my benefits sent to my bank account and I don't know how.[NEWLINE]agent: You want to set up your benefit payments as a direct deposit, is that correct? Do you already receive benefit payments?[NEWLINE]user: No, I just got approved and this will be my first time getting a benefit payment.[NEWLINE]user: I can see that I can set it up to go to my bank but I don't know where on the site to go to for that. Can you help me?[NEWLINE]agent: You need to go to where it says "Sign In / Create your account." Since you have never done this before, you would need to create a new account.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, it says I need a bank account number but I don't actually have a bank account yet. What do I do?[NEWLINE]agent: Well since it is after March 1, 2013, you are required to get your payment with direct deposit. You do need a bank account in order to receive your payments.[NEWLINE]user: I know but I don't know what to do. How do I get a bank account?[NEWLINE]agent: So you do not know how to sign up for a bank account?[NEWLINE]user: I have never gotten a benefit payment before and I do not have a bank account and I don't know what to do.[NEWLINE]agent: Do you need someone to walk you through setting up an account? The Treasury's Go Direct website can help you. They also have a phone number: 1-800-333-1795. |
superseg_train_473 | user: Can you tell me what is direct deposit?[NEWLINE]agent: This is a safe, secure and simple way to get the benefits.[NEWLINE]agent: Do you need us to send your payment to a bank or credit union account?[NEWLINE]user: not really.[NEWLINE][BOUNDARY][NEWLINE]user: Since when are we required to get our payments electronically?[NEWLINE]agent: It's like that since March 1, 2013.[NEWLINE][BOUNDARY][NEWLINE]user: I have more questions about this.[NEWLINE]agent: Do you need help setting up or changing your direct deposit online or have more questions about it?[NEWLINE]user: Yes[NEWLINE]agent: We can answer all your questions and help you out if you call our toll-free number 1-800-772-1213 or you could visit your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: and what if I applied for benefits before March 1, 2013?[NEWLINE]agent: If you didn't sign up for electronic payment at the time, we recommend you to do it now.[NEWLINE][BOUNDARY][NEWLINE]user: can you give me a TTY number, please?. |
superseg_train_474 | user: Can you tell me about direct deposit?[NEWLINE]agent: Direct deposit is a simple, safe, and secure way to get benefits[NEWLINE]agent: Do you need us to send your payment to a bank or credit union account?[NEWLINE]user: yes what do I need to know?[NEWLINE]agent: have all of the following information ready when you apply Social Security numbers and Bank routing transit numbers[NEWLINE]user: Is direct deposit safe?[NEWLINE]agent: Yes its a secure way to get you benefits[NEWLINE]user: What if I don't have a social security account?[NEWLINE][BOUNDARY][NEWLINE]user: How do I set up an account?[NEWLINE]agent: If you already receive Social Security or Supplemental Security Income SSI benefits and you have a bank account, simply log in to or create your personal and secure my Social Security account[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information about switching to electronic payment if I don't have a bank account? |
superseg_train_475 | user: Please, tell me some general information about direct depositing.[NEWLINE]agent: Did you start to get the service on March 1, 2013?[NEWLINE]user: I think so, yes.[NEWLINE]agent: From that date, you are required to receive your payments electronically.[NEWLINE]user: What if I didn't sign up for electronic payments?[NEWLINE]agent: We recommend you to do it now.[NEWLINE]user: Where can I get more information on how to set up electronic payments?[NEWLINE]agent: You can visit Treasury's Go Direct website or call the helpline at 1-800-333-1795.[NEWLINE][BOUNDARY][NEWLINE]user: I have some hearing problems, do you have a TTY number I can use?[NEWLINE]agent: Yes, our toll-free TTY number is 1-800-325-0778.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use those same numbers to get more info if I don't have a bank account?[NEWLINE]agent: Yes, you can. Same numbers.[NEWLINE][BOUNDARY][NEWLINE]user: I still have some more doubts about this.[NEWLINE]agent: If you want to know more about how to set up or change direct deposit online, you can call our toll-free number at 1-800-772-1213 or visit your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: for those that already have a bank account and receive SSI, can they create a My Social Security account online? |
superseg_train_476 | user: Oh, hey there. I don't know if you can help me?. The other day i heard something about a direct deposit for Social Security, what is that, please?[NEWLINE]agent: Ok. A direct deposit is a simple, safe and most secure way to get benefits.[NEWLINE]user: That means i can tell you where to send my benefit, isn't? I mean, can you send that to a bank or credit union account?[NEWLINE]agent: Sure thing. For that, of course, you'll have to give us some information, so is better if you can ready the next information for your application: Social Security number and a bank routing transit number.[NEWLINE][BOUNDARY][NEWLINE]user: I heard there is a date from which onward, the payments matter has changed, Do you know any about that?[NEWLINE]agent: Sure. In regard to that date, is the starting date for all electronic payments. That means all your payments from that date forward. will be delivered electronically.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, i see. right, ok. If I still having some doubts, where should i go?[NEWLINE]agent: Is this related to changing or setting up your direct deposit online, as before?[NEWLINE]user: Yeah, it is related to that.[NEWLINE]agent: Ok, in that case, please make use of our toll free number at 1-800-772-1213 or visit your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: Ok,, got it. Is the same for information about switching to electronic payment? |
superseg_train_477 | user: IS there any other places I can consult I have questions[NEWLINE]agent: If you have questions or need help understanding how to set up or change direct deposit online,p call ourtoll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office[NEWLINE]user: oh ok thanks so much[NEWLINE]agent: are you deaf or hard of hearing?[NEWLINE]user: yes.[NEWLINE]agent: call our toll - free TTY number, 1 - 800 - 325 - 0778, between7 a.m. and 7 p.m. Monday through Friday[NEWLINE]user: where can I find more information?[NEWLINE]agent: call our toll - free TTY number, 1 - 800 - 325 - 0778, between7 a.m. and 7 p.m. Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user: How to Set Up or Change Direct Deposit of Benefit Payment Online[NEWLINE]agent: Log in to your account.s Sign in and Select the blue Benefits & Payment Details link on the right side of the screen.[NEWLINE]user: how long is the process? |
superseg_train_478 | user: I have some questions about my Social Security payments.[NEWLINE]agent: Do you have questions about setting up direct deposit on your account?[NEWLINE]user: No. That's not what I need help with.[NEWLINE]agent: Before I advise you further, do you have a hearing impairment?[NEWLINE]user: Yes. I'm deaf.[NEWLINE]agent: I can assist you with any questions you may have.[NEWLINE]user: Is there a TTY number I can call for more information?[NEWLINE]agent: Yes, you can call toll free at 1-800-325-0778 between the hours of 7am and 7pm, Monday thru Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Is using direct deposit a safe way to receive my benefits?[NEWLINE]agent: Yes, it is. Direct deposit is a very safe and secure option for receiving your payments.[NEWLINE]user: How do I set up my account for direct deposit? |
superseg_train_479 | user: Can you give me information about the direct deposit service?[NEWLINE]agent: Do you know about the March 1 of 2013 requirement for payments?[NEWLINE]user: I'm not sure, but please tell me.[NEWLINE]agent: This was the date when it started to be a requirement to ceive your payments electronically.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me a TTY number wher I can get more information about this?[NEWLINE]agent: Sure, our toll-free TTY number is 1-800-325-0778[NEWLINE][BOUNDARY][NEWLINE]user: and to get more information on how to switch to an electronic payment if I don't have a bank account?[NEWLINE]agent: You can visit Treasury's Go Direct website or call the helpline at 1-800-333-1795[NEWLINE][BOUNDARY][NEWLINE]user: Another thing. Is it easy to create a my Social Security account?[NEWLINE]agent: It is, it shouldn't take you more than 10 minutes to create your account.[NEWLINE][BOUNDARY][NEWLINE]user: What is it needed to create the account? |
superseg_train_480 | user: I want to create a MySocial Securtiy account.[NEWLINE]agent: Do you want to know what's needed to create your account?[NEWLINE]user: Yes, please.[NEWLINE]agent: When you create your account you'll be asked for personal information about yourself to verify your identity and then you'll be asked to create your username and password.[NEWLINE][BOUNDARY][NEWLINE]user: Can I lift a security freeze on my credit report to create an account?[NEWLINE]agent: Yes, you can ask our Identity Services Provider to temporarily lift your security freeze so you can create your account.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to let other people use my account?.[NEWLINE]agent: No, your account must be used only by you.[NEWLINE][BOUNDARY][NEWLINE]user: Will my security freeze be reinstated after I create my account?[NEWLINE]agent: The Identity Service Provider may reinstate the security freeze after the temporary lift expires.[NEWLINE]user: Where can I get more info about security freezes? |
superseg_train_481 | user: HOw do I create an account for social security?[NEWLINE]agent: Sure no problem. Do you have access to a computer?[NEWLINE]user: Yes what do I need to do to sign up for an account?[NEWLINE]agent: you ll be askedto Verify your identity by providing personal information about yourself and answering questions thatonly you are likely to know[NEWLINE][BOUNDARY][NEWLINE]user: What if there is a security freeze?[NEWLINE]agent: If you have a security freeze, fraud alert, or both on your credit report you can still open a my Social Security account by temporarily lifting it.[NEWLINE]user: Can I still open the account?[NEWLINE]agent: If you have a security freeze, fraud alert, or both on your credit report, you can still open a my Social Security account by temporarily lifting it[NEWLINE][BOUNDARY][NEWLINE]user: Can many poeple use my account?[NEWLINE]agent: Your personal mySocial Security account is for your use only Social Security is dedicated to protecting the information and resources entrusted to us, including your personal information and investment[NEWLINE]agent: Social Security is dedicated to protecting the information and resources entrusted to us, including your personal information and investment.For your protection[NEWLINE]user: So no one else can use my account? |
superseg_train_482 | user: I have a a security freeze on my account help me[NEWLINE]agent: Do you have both?[NEWLINE]user: no[NEWLINE]agent: did you request a temporary lift?[NEWLINE]user: no i did not[NEWLINE]agent: How do i lift it?[NEWLINE]user: how d oI lift it?[NEWLINE][BOUNDARY][NEWLINE]user: How do i create an account?[NEWLINE]agent: To create a my Social Security account,] you ll be askedto :s Verify your identity by providing personal information about yourself and answering questions thatonly you are likely to know[NEWLINE][BOUNDARY][NEWLINE]user: can more than one person use my account?[NEWLINE]agent: Social Security is dedicated to protecting the information and resources entrusted to us, including your personal information and investment.[NEWLINE]agent: Do you understand why it is done?[NEWLINE]user: yes i do |
superseg_train_483 | user: Can my husband open up a mySocial Security account for me?[NEWLINE]agent: No, sorry. To protect your personal information, you are the only one who can create your mySocial Security account.[NEWLINE]agent: Do you have any questions about our protection measures?[NEWLINE]user: Yes, I do.[NEWLINE]agent: Allowing others to make an account for you could compromise the security of your information, so we don't allow anyone but you to create a personal account for yourself.[NEWLINE][BOUNDARY][NEWLINE]user: What kind of information is needed to create an account?[NEWLINE]agent: First, we will need to verify your identity by asking you to provide personal information about yourself and answering security questions. After you have proven your identity, you will then create a username and password for your account.[NEWLINE]user: What are the security questions for?[NEWLINE]agent: These questions are just an added security measure that we take. The questions we ask will be about information you are only likely to know.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any other ways to open an account?[NEWLINE]agent: Yes. You can also open an account by visiting your local Social Security office.[NEWLINE]user: What does a freeze on my account mean? |
superseg_train_484 | user: Am I the only one who can use mySocial Security account online?[NEWLINE]agent: Yes, you are the only one who can use your my Social Security account because we are dedicated to protecting the information and resources.[NEWLINE]agent: Do you understand that we do this for your protection?[NEWLINE]user: Yes, I understand that it is for my protection.[NEWLINE]agent: You are the only one that can create your personal my Social Security account for your own exclusive use.[NEWLINE][BOUNDARY][NEWLINE]user: Will the identity services provider automatically reininstate my Social Security account online after my temporary lift expires?[NEWLINE]agent: The identity services provider may automatically reinstate it after your temporary lift expires.[NEWLINE]user: Can I still open a my Social Security account if I have a security freeze, fraud alert on my credit report?[NEWLINE]agent: yes, you can still open a my Social Security account my temporarily lifting it. You can do this by contact our Identity Services Provider and request a temporary lift.[NEWLINE]user: Is it possible to reinstate my account automatically?[NEWLINE]agent: Yes, the Identity Services Provider may automatically reinstate it after your temporary lift expires.[NEWLINE]user: Is there something I can read for FAQs from the FTC credit freeze? |
superseg_train_485 | user: I want to know how to create an account[NEWLINE]agent: Do you want to create a my Social Security account?[NEWLINE]user: no, just know how to help someone[NEWLINE]user: what would someone need to create an account?[NEWLINE]agent: You will be asked to verify your identity by providing personal information about yourself and answering questions that only you are likely to know. You must create a username and password that will be used to access your online account[NEWLINE][BOUNDARY][NEWLINE]user: and if this person has had some problems with fraud alerts and such will that be a problem?[NEWLINE]agent: you can still open a my Social Security account by temporarily having it lifted. Contact our Identity Services Provider and request that they temporarily lift your security freeze or fraud alert. Then you will be able to create a my Social Security account online[NEWLINE]user: and the fraud alert will go away?[NEWLINE]agent: the Identity Services Provider may automatically reinstate it after your temporary lift expires[NEWLINE][BOUNDARY][NEWLINE]user: and someone can use their account when they help them?[NEWLINE]agent: No one can create or use an account on your behalf, even with written permission.For your protection you are the only one who can create your personal my Social Security account for your own exclusive use. Social Security is dedicated to protecting the information and resources entrusted to us, including your personal information and investment.[NEWLINE][BOUNDARY][NEWLINE]user: and if we can't get the alert lifted then we won't be able to create an account? |
superseg_train_486 | user: how doi create an account[NEWLINE]agent: You want to create an account, correct?[NEWLINE]user: no.[NEWLINE][BOUNDARY][NEWLINE]user: can others use my account?[NEWLINE]agent: No that is for your use only.[NEWLINE][BOUNDARY][NEWLINE]user: what will I be asked[NEWLINE]agent: you ll be askedto Verify your identity by providing personal information about yourself and answering questions thatonly you are likely to know.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a security freeze on my credit report?[NEWLINE]agent: If you have a security freeze, fraud alert, or both on your credit report, you can still open a my Social Security account by temporarily lifting it[NEWLINE][BOUNDARY][NEWLINE]user: can others use my account?[NEWLINE]agent: No that is for your use only?[NEWLINE][BOUNDARY][NEWLINE]user: can I open a SSi account still with a freeze?[NEWLINE]agent: yes[NEWLINE]user: what if i do not want a temp lift? |
superseg_train_487 | user: Can I get direct deposit for my benefit payment?[NEWLINE]agent: yes you can Set Up or Change Your Direct Deposit[NEWLINE]user: How do I set up my bank info for direct deposit?[NEWLINE]agent: Do you want to set up or change the direct deposit of your benefit payment?[NEWLINE]user: I dont to change I need to set up[NEWLINE][BOUNDARY][NEWLINE]user: Is there any additional information for this service?[NEWLINE]agent: Yes there's been cahnges as of March 1, 2013 for this service[NEWLINE]user: Yes I need to know the changes[NEWLINE]agent: you are required to receive your payments electronically As of March 1, 201[NEWLINE][BOUNDARY][NEWLINE]user: can you send my payment to a bsnk or creditu untion account?[NEWLINE]agent: ave all of the following information ready when you apply Social Security number and Bank routing transit number[NEWLINE]user: How long does it take to set up? |
superseg_train_488 | user: Good morning. Please, can I get information regarding direct deposit?[NEWLINE]agent: Is that information you need, related to set up or change your direct deposit of benefit payment?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: Good, Now then, Do you want to set up or change the direct deposit of your benefit payment?[NEWLINE]user: No, none of that, no.[NEWLINE][BOUNDARY][NEWLINE]user: It's more about getting additional information about this service.[NEWLINE]agent: Ok, let me ask something. Did you signed up for electronic payments before March 1, 2013[NEWLINE]user: No,i didn't do that.[NEWLINE]agent: Did you applied for benefits before March 1, 2013??[NEWLINE]user: Yeah, I did that. |
superseg_train_489 | user: Is direct deposit available?[NEWLINE]agent: Direct deposit is a simple, safe, and secure way to get benefits. Do you have that option?[NEWLINE]user: How do i set them up?[NEWLINE]agent: Do you want to set up or change the direct deposit of your benefit payment?[NEWLINE]user: Do I just sign in and create account?[NEWLINE]agent: you have a bank account, simply log in to or create your personal and secure my Social Security account[NEWLINE][BOUNDARY][NEWLINE]user: How do I set up direct deposit?[NEWLINE]agent: If you already receive Social Security or Supplemental Security Income SSI benefitsand[NEWLINE][BOUNDARY][NEWLINE]user: I still have questions, what should I do?[NEWLINE]agent: If you have questions or need help understanding how to set up or change direct deposit online[NEWLINE]user: YEs I will than k you |
superseg_train_490 | user: How do I set up direct deposit?[NEWLINE]agent: Do you have a bank account?[NEWLINE]user: no I do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what direct deposit is for?[NEWLINE]user: yes[NEWLINE]agent: Direct deposit is a simple, safe, and secure way to get benefits[NEWLINE]agent: Do you have a bank or credit union?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: DO I have to have one?[NEWLINE]agent: As of March 1, 2013, you are required to receive your payments electronically[NEWLINE][BOUNDARY][NEWLINE]user: Is there a toll free number oto call for more information[NEWLINE]agent: YEs there is,. I will be glad to find that for you call ourtoll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office[NEWLINE][BOUNDARY][NEWLINE]user: how long does it take? |
superseg_train_491 | user: How do I change direct deposit?[NEWLINE]agent: do you have one set up?[NEWLINE]user: yes.[NEWLINE]agent: Do you want to set up or change the direct deposit of your benefit payment?[NEWLINE]user: yes I do[NEWLINE]agent: We are constantly expandingand improving our online services, including the ability to set up or change your direct depositinformation[NEWLINE][BOUNDARY][NEWLINE]user: Why do I need a bank account?[NEWLINE]agent: You have direct deposit, correct?[NEWLINE]user: yes[NEWLINE]agent: ] As of March 1, 2013,you are required to receive your payments electronically[NEWLINE][BOUNDARY][NEWLINE]user: what is direct deposit? |
superseg_train_492 | user: Do I need direct deposit?[NEWLINE]agent: Do you want to set it upo?[NEWLINE]user: No thank you[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what direct deposit is?[NEWLINE]user: yes.[NEWLINE]agent: Ok good.[NEWLINE]agent: Did you want to set it up?[NEWLINE]user: yes please[NEWLINE]agent: ok you will need to send it from the bank, a few things will be needed[NEWLINE][BOUNDARY][NEWLINE]user: what will I need?[NEWLINE]agent: For more information regarding switching to an electronic payment if you don t have a bank account, [30] visit Treasury s Go Direct website or call the helpline at 1 - 800 - 333 - 1795[NEWLINE][BOUNDARY][NEWLINE]user: how long does it take to make an account?[NEWLINE]agent: Creating a free my Social Security account takes less than 10 minutes, lets you set up or change your direct deposit and gives you access to many other online services.[NEWLINE]user: I have a credit union what info do I need[NEWLINE]agent: have all of the following information ready when you apply Social Security numb Bank routing transit numbers[NEWLINE][BOUNDARY][NEWLINE]user: Is there more informationI can look into to? |
superseg_train_493 | user: I need help with my Social Security and direct deposit[NEWLINE]agent: Do you want help setting up direct deposit of your benefit payments?[NEWLINE]user: no sir[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want more information about what direct deposit is?[NEWLINE]user: no, I know what it is[NEWLINE][BOUNDARY][NEWLINE]agent: Okay, would you like more information about direct deposit and your Social Security benefits?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: What other questions do you have?[NEWLINE]user: no questions, just need more info[NEWLINE][BOUNDARY][NEWLINE]user: can I just create an account and log in for more info?[NEWLINE]agent: Yes. We are constantly expanding and improving our online services, including the ability to set up or change your direct deposit information.If you already receive Social Security or Supplemental Security Income SSI benefits and you have a bank account, just log in to your my Social Security account and you can make changes.[NEWLINE]user: but what if I don't have one of those? |
superseg_train_494 | user: Is direct depositied offered?[NEWLINE]agent: do you need to set up or change direct deposit?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what direct deposit is?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like more information?[NEWLINE]user: no thank you[NEWLINE][BOUNDARY][NEWLINE]agent: Do you still have questions?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: can I change direct deposti? |
superseg_train_495 | user: Who all in my home will get benefits?[NEWLINE]agent: If you, or a family member, receive Social Security or Supplemental Security Income SSI[NEWLINE]agent: Do you, or a family member, receive Social Security or Supplemental Security Income SSI[NEWLINE]user: yes I do,[NEWLINE]agent: Did a spouse die?[NEWLINE]user: yes does that mean I need to apply for different benefits?[NEWLINE]user: For a complete list please select the publication below that applies to the type of benefits you receive.[NEWLINE]agent: please select the publication below that applies to the type of benefits you receive[NEWLINE]user: What if you are not married and under 18[NEWLINE]agent: you may be eligible for child benefits based on your parent s work[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to contact social security? |
superseg_train_496 | user: Who can get benefits?[NEWLINE]agent: Our mission is to deliver Social Security services that meet the changing needs of the public.s It 's not unusual for a benefit recipient 's circumstances to change after they apply or became eligible for benefits[NEWLINE]agent: Do members get benefits already?[NEWLINE]user: no[NEWLINE]agent: Is your spouse or ex deceased?[NEWLINE]user: yes[NEWLINE]agent: you may become eligible for a higher Social Security benefit To find out if you, or a family member, might be eligible for a benefit based on another person s work, or a higher benefit based on your own work[NEWLINE]user: what if I served in the military?[NEWLINE]agent: you may be eligible for benefits through the Veterans Administration[NEWLINE][BOUNDARY][NEWLINE]user: IS there a number to call?[NEWLINE]agent: Yes there is you may call our TTY number, 1 - 800 - 325 - 0778[NEWLINE][BOUNDARY][NEWLINE]user: How do i determine if I get it from someone elses work? |
superseg_train_497 | user: How do I know if I'm eligible for increased benefits?[NEWLINE]agent: Your benefits may change due to changes that arise in your life.[NEWLINE]agent: Do you or a family member receive SSI?[NEWLINE]user: Yes, I do.[NEWLINE]agent: In this case, certain changes in your life could affect the eligibility for an increase in your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a TTY number I can call for more information?[NEWLINE]agent: Yes, our TTY number is 1-800-325-0778.[NEWLINE][BOUNDARY][NEWLINE]user: What life events could affect my benefits?[NEWLINE]agent: There are many life events that could affect the amount you receive in benefits, such as a failure to report a change could result in an overpayment for you.[NEWLINE]user: What if my spouse dies?[NEWLINE]agent: In the event that your spouse dies, you could be eligible for a higher survivor benefit based on his work.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any other sources of information besides the website? |
superseg_train_498 | user: Who in my family are eligible for increased benefits?[NEWLINE]agent: Hello, I will be glad to help you with that. If you have a spouse that passed, you may be eligible[NEWLINE]agent: I am sorry I have to ask this. Does that apply to you?[NEWLINE]user: oh it is okay. YEs I lost a spouse[NEWLINE]agent: Sorry to hear that. Then you may be eligible[NEWLINE]user: Thank you. Is there a list I can look at?[NEWLINE]agent: yes please select the publication below that applies to the type of benefits you receive[NEWLINE]user: What is the age to get it?[NEWLINE]agent: It is 65[NEWLINE]user: Will it ever increase[NEWLINE]agent: If your spouse or ex - spouse has died you may be eligible for a higher survivor benefit based on his or her work[NEWLINE]user: I worked for 11 years and am of age will i qualify? |
superseg_train_499 | user: What requirements do I need to get an increase?[NEWLINE]agent: if your spouse or ex - spouse dies, you may become eligible for a higher Social Security benefit.[NEWLINE]agent: Excuse me for being so personal, does this apply to you?[NEWLINE]user: Yes[NEWLINE]agent: My condolences. you may become eligible for a higher Social Security benefit[NEWLINE]user: Does it change at anytime?[NEWLINE]agent: It 's not unusual for a benefit recipient 's circumstances to change after they apply or became eligible for benefits[NEWLINE]user: If my spouse dies, how does that work?[NEWLINE]agent: if your spouse or ex - spouse dies,you may become eligible for a higher Social Security benefit[NEWLINE]user: What if you are of age will i get them?[NEWLINE]agent: yes youwill[NEWLINE]user: Is there a list of the events I need to report?[NEWLINE]agent: For a complete list, please select the publication below that applies to the type of benefits you receive NOTE :Failure to report a change may result in an overpayment[NEWLINE]user: what if I served in army? |