Issue
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Consumer Complaint
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Application, originator, mortgage broker
The name of the Mortgage Company is 21 Mortgage Corp. I paid them over XXXX dollars this month.
Cont'd attempts collect debt not owed
company charged me with a debt that I do not owe, it is an internal accounting error by reporting company
Communication tactics
My cosigner continues to get harassing and threatening phone calls from debt collector NES of Ohio, even though I asked them to stop.
Account opening, closing, or management
Opened a new checking account under a promotion offering {$300.00} after setting up payroll direct deposit. I fulfilled my obligations for the bonus but the bonus was denied.
Incorrect information on your report
The account shows account in collections. The account was paid in full over 1 year ago in the amount of {$1700.00} acct # XXXX it says deferred to 2021
Credit reporting company's investigation
I disputed my XXXX report via certified mail in XX/XX/XXXX and Also XX/XX/XXXX CFPB case number XXXX
Incorrect information on your report
There are many mistakes appear in my report without my understanding.
Loan servicing, payments, escrow account
REAL TIME RESOLUTIONS IS CONTACTING ME ABOUT AN {$84000.00} BILL FOR A PROPERTY I DO NOT OWE
Taking out the loan or lease
When I paid off my automobile lease charges were added that I was not told about either verbally or in writing.
Incorrect information on your report
XXXX is reporting account number XXXX on my credit report. This account should not be on credit report. It is not mine and I already filed a CFPB complaint to get it off my credit report.
Unable to get credit report/credit score
could not get my credit report from Equifax on line, tried to call but no human being to answer the phone. Equifax has the right to report, but not the obligation to respond to customers!
Attempts to collect debt not owed
This account was unauthorized. I am a victim of identity theft.
Incorrect information on credit report
I dont have credit card XXXX XXXX XXXX in my name and Social security
Cont'd attempts collect debt not owed
Call is for my XXXX year old mother who is in a XXXX home and is XXXX pending XXXX calls a night from XXXX XXXX '' XXXX.FMS Financial
Managing an account
Not reporting correct amounts charging excessive fees
Disclosure verification of debt
THEIR IS THIS DEBT COLLECTOR THAT CALLS FROM SEVERAL DIFFERENT NUMBERS BUT I HAVE N'T RECEIVED ANY R WRITTEN COMMUNICATION FROM THEM. THEY DO N'T LEAVE VOICE MAILS.
Problem with a credit reporting company's investigation into an existing problem
All your information is incorrect, Inaccurate, or false.
Improper use of your report
I HAVE ASKED NUMBER OF TIMES TO HAVE MY NAME REMOVED OFF THE ACCT AND CREDIT REPORTS ASAP. XXXX XXXX SS # XXXX XX/XX/XXXX ACCT # XXXX
Struggling to repay your loan
My loan is service d by Navient and has incurred high interest rates. This is a loan fro m 2005 an d I currently an active student pursuing my XXXX Degree. There are errors within this loan.
Applying for a mortgage or refinancing an existing mortgage
CFPB had closed a case based upon their review of a mortgage companies reply to my complaint. XXXX # XXXX. I do n't see why the case was closed without my response to their reasoning
Money was not available when promised
I need Bank of America to update and refresh my direct deposits frequently so i could be able to take out money from XXXX XXXX XXXX when promised.
Improper use of your report
did not authorize inquiry
Attempts to collect debt not owed
This collection was previously disputed and removed from my credit reports. This debt is not owed and was put back on my credit without my knowledge.
Unable to get credit report/credit score
CREDCO FAILED TO FURNISH MY XXXX CREDIT REORT SINCE XX/XX/2012.
Attempts to collect debt not owed
See attachment it is not a signed copy as was faxed back on and about the date on NOTICE!!! XXXX to XXXX, XXXX to XXXX. this title company has defrauded the title by way of signature id theft and let it go through.
Incorrect information on credit report
multiple unauthorized mortgage inquiries on credit report
Cont'd attempts collect debt not owed
I 've sent this company proof of the insurance I had at the time of this debt as well as proof of my proof of XXXX yet the company continues aggressive collections
Attempts to collect debt not owed
Today XX/XX/XXXX I was contacted by MRS about debt I owed XXXX that I never paid. I then contacted XXXX and they say I don’t owe them anything and they never contacted mrs to collect debt.
Incorrect information on your report
XXXX XXXX was supposed to remove this fraudulent trade as of XXXX per their response. It has been removed from all CRAs with the exception of Experian. Please remove ASAP!
Credit reporting company's investigation
An account XXXX # XXXX that the XXXX has been over 7-8 years is still listed on my personal credit file. Please remove as there is a statute of limitations.
Communication tactics
Wells Fargo repeatedly calls me at random hours of the day XXXX times from XXXX different numbers. All from different area codes. Now since I refuse to answer they are calling my girlfriend 's phone number is n't easy.
Incorrect information on credit report
I disputed that the balance with Equifax.A balance incorrect on my credit report for a particular account XXXX. They are reporting that I owe XXXX but my account balance with XXXX is lss than XXXX .
Incorrect information on your report
Experian is reporting two addresses that belong to me. XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX
Managing the loan or lease
In XXXX o f 2016 Payment for card Lease did n ot get Properly credited and was reported as late
Cont'd attempts collect debt not owed
Keeps leaving threatening messages for my half-brother who I have never lived with or shared any type of an account with.
Credit monitoring or identity theft protection services
Equifax has a security breech XXXX XXXX, XXXX, and failed to infor customers until XXXX XXXX, XXXX. They also was charging my my account after the security breech.
Fees or interest
I received late fees/charges on 30 days in XX/XX/XXXX and in XX/XX/XXXX.
Written notification about debt
Midwest Recovery Systems, XXXX, posted a trade line on credit reporting agencies for a debt not owed to XXXX. Midwest Recovery Systems, XXXX, did not send a letter to dispute this debt. This is a zombie debt not owed.
Incorrect information on your report
on my credit report it shows XXXX/XXXX as an open account. but this account has been closed for over 6 years.right after this is another XXXX account that is closed. it is the same account. incorrect reporting.
False statements or representation
Failed to notify of debt, paid debt and will not remove debt from credit report
Incorrect information on your report
Equifax did n't properly secure my sensitive information. It became vulnerable to a data breach and I was impacted.
Incorrect information on credit report
Never had XXXX
Incorrect information on your report
Ordered credit report today XX/XX/2018 noticed fraudulent accounts under an old address of mine
Incorrect information on your report
There are many mistakes appear in my report without my understanding.
Incorrect information on your report
showing missed payments that were n't missed and this account is closed and purchased by XXXX and reporting old factual data
Communication tactics
They call day and night and when we answer they hang up.
Incorrect information on credit report
Equifax is not responding to any of my requests to investigate, verify and remove accounts from my credit report that do not belong to me.
Closing your account
i did not open to use below credit card but show up on the credit report. capital one A # : XXXX open : XX/2015 {$500.00}
Disclosure verification of debt
I sent a written a communication to this collection agency. The letter was returned through postage stating address unable to find. No ability to dispute claim given.
Communication tactics
Portfolio Recovery Associates is trying to collect a debt they bought from XXXX and they are no longer Licensed to operate in the state of Missouri
Incorrect information on credit report
Company reported debt in collections as paid and requested removal in XXXX XXXX, 2016. Transition is on reporting agency not updated correctly
Cont'd attempts collect debt not owed
I was checking my credit score and a collection appeared with no prior notification for a XXXX Bill that was included in my bankruptcy from 2010.
Account opening, closing, or management
FIA CS does not have written authorization to inquire as to my credit. I wrote the credit reporting agencies, but no response XXXX Exhibit # XXXX XXXX.
Incorrect information on credit report
Unauthorized credit Inquiry on XX/XX/2017 Creditor Contact Details PROSPER MARKETPLACE 0 XXXX XXXX XXXX SU XXXX, CA XXXX ( XXXX ) XXXX
Incorrect information on your report
Have previously tried to correct this problem, never received money from this company have no idea who it is
Improper use of your report
Per the recent Equifax leak, my credit information may have been shared. Requesting a credit report and fraud alert through Equifax has proven to be unsuccessful at this moment.
Identity theft / Fraud / Embezzlement
I have Identity fraud. I am being contacted by XXXX XXXX for account that was fraududlently opened using my information. I have filed a police report and they continue to contact me demanding a payment.
Incorrect information on credit report
XXXX XXXX XXXX XXXX and XXXX XXXX was previously deleted and now reporting once again
Problem with a purchase shown on your statement
No credit for a reversed transaction. XXXX was charged on XX/XX/XXXX; reversed on XX/XX/XXXX -- demand for payment on XX/XX/XXXX XXXX! Phone call did not provide solution.
Disclosure verification of debt
Company has not provided me with billing statement and description of services.
Attempts to collect debt not owed
XXXX is not Bonded in the state of Texas to collect debt.
Incorrect information on credit report
I have like XXXX different social security numbers showing up
Improper use of your report
I recent disputed inquries on my credit report to Equifax due to some fraudulent activities. Companies such as : XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, Equifax XXXX.
Other
I do not recognize this account on my Credit Report. Please see the attached letter.
Improper use of your report
I have tried to resolve the inquiries on my credit report with the consumers but the customer service rep. was not interested in helping me remove the negative inquire on my credit report.
Unable to get your credit report or credit score
They continue to block access to the online dispute system, I 've filed complaints with them in the past and they will remove it but then it will be placed again and wo n't allow me access.
Improper use of your report
CRA VIOLATION / NEVER LATE ON THE ACCOUNT. CRA VIOLATION / NO KNOWLEDGE/ TOO MANY INQUIRIES ON MY CREDIT REPORT.
False statements or representation
paid off debt for XXXX sent me to collection for paid bill wo n't remove item.
Dealing with my lender or servicer
Suntrust bank owned this loan and sends me docs with other people 's phone numbers not their own
Problem with a credit reporting company's investigation into an existing problem
I do not have a contract with XXXX XXXX XXXXXXXX. I am not liable for collection of these debts from XXXX XXXX, Colorado. I am not responsible for this debt.
Incorrect information on credit report
I sent out letters to experian XXXX to delet the accounts that is inaccurate they Experian sent XXXX letters regarding the accounts also updated copy of the reprorts never sent. Letters sent to them.
Problem with a credit reporting company's investigation into an existing problem
This account has not been verified according to FCRA, FDCPA, Federal and State consumer laws.
Managing an account
It 's XX/XX/XXXX, and i worked an six hour shift in XX/XX/XXXX and it said i made {$XXXX} i make {$XXXX} an hour there is no way i only made {$XXXX} out of six hours and my bank info is wrong.
Improper contact or sharing of info
I have received phone calls regarding money I do not owe.
Incorrect information on credit report
XXXX XXXX agreed to remove all collections from the credit report and the reporting agency refused.
Unable to get credit report/credit score
I have been unable to obtain an Experian score and I 've contacted them twice and have been told I have a score yet I ca n't pull it up?!
Cont'd attempts collect debt not owed
This is not my debt, if it was I would have paid it.
Disclosure verification of debt
I do not believe I am liable for this debt.
Cont'd attempts collect debt not owed
this is from my idenity being stolen yet this company continues to report this to my credit reports and continues to hold this file with their company acct # XXXX
Incorrect information on your report
Most accounts are changed off they need to be taking off also all the unclarified why all those hard hits are on my credit I have not done them
Application, originator, mortgage broker
XXXX XXXX and Quicken Loans is not excepting my Cert. Of Eligibility I received from military service. I was issued one XX/XX/XXXX and had it renewed XX/XX/XXXX. They say that the COE is not any good.
Loan servicing, payments, escrow account
Bayview loan servicing forced property insurance on my loan. My XXXX insurance agent has numerous examples were she has provided proof of insurance on my behalf.
Account opening, closing, or management
My account check card was stolen ... I alerted the bank and they charge me over {$300.00} in bank fees then closed my account.
Disclosure verification of debt
I do not know who this company is, never recur correspondence about this supposed debt. I am a military vet and I want this false collection removed from my credit report.
Communication tactics
This is Conn 's Home Plus and I am late on a payment and now they 're calling me XXXX, XXXX, sometimes XXXX times a day everyday.
Communication tactics
XXXX XXXX XXXX keeps calling my home phone XXXX even though I have had no business dealings with this company and have no debt associated with them. I would like the repeated phone calls to stop.
Unable to get credit report/credit score
do not have a record that matches the information I entered. MY personal information ( name, SSN, address ).
Dealing with my lender or servicer
My loans was with XXXX XXXX now there with navient and from what it look like they are over charging me for these loans they keep adding way to much money on my account I really do n't owe that much
Incorrect information on your report
I sent certified letters to the credit bureau and haven't received any response from the credit bureau in the last 3 months
Incorrect information on credit report
Re : XXXX XXXX XXXX - Case # XXXX This has been paid and fully satisfied on XXXX XXXX, 2014 and recorded at XXXX County on XXXX XXXX, 2014. Please update my account as this is impacting negatively on my report.
Communication tactics
Kept calling my using multiple numbers multiple times a day even after I told them that I did not order services from the place they say I owe money to. I finally got it to stop, by blocking all of their numbers.
Problem with a purchase shown on your statement
I lost my XXXX XXXX XXXX credit card : XXXX and XXXX and their are fraudulent charges and transactions of {$2500.00}. The charges do n't belong to me. I have never used my XXXX credit card.
Incorrect information on credit report
Incorrect names and address as well as employers name totally mispelled.
Disclosure verification of debt
I do not know what is this bill for?
Incorrect information on your report
in XXXX 2017 discover card reported my payment 30 late, ,i have never been late on my payment, never there must be something wrong on their end i pay electronically online
Application, originator, mortgage broker
Nationstar has been sending XXXX XXXX to home to forecloseNationstar does not have standing
Disclosure verification of debt
i have never recivied verification or proof of this debt, and this debt is reporting incorrect information, its not reporting the original date of debt ... .just the open debt date, which is two years later
Closing/Cancelling account
I had XXXX credit cards with Chase bank. All XXXX were closed by Chase for " business reasons ''. No late payments all payments on time and they closed my accounts. I contacted them and no one could give me a reason.
Incorrect information on your report
Credit companies deletes my collection for XXXX XXXX XXXX , XXXX and XXXX XXXX but then adds it back with a new date.
Unable to get your credit report or credit score
Equifax refuses to unfreeze credit despite repeated attempts to do so. Possibly confusing me with my twin sister.