age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
61
M
Q4K6ZYT
Town
No Membership
01-11-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
22:14:49
14
337.32
9,702.88
23
683.34
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
46
M
LJXO5VK
City
Gold Membership
23-05-2017
Yes
CID63207
Gift Vouchers/Coupons
Both
Fiber_Optic
10:34:37
4
757.7
37,516.59
2
726.86
No
Yes
No
Not Applicable
User Friendly Website
0
25
F
AT8R5AZ
Town
No Membership
23-06-2017
?
CID38727
Credit/Debit Card Offers
Smartphone
Mobile_Data
7:24:16
22
34.71
40,439.57
18
577.13
Yes
No
No
Not Applicable
Poor Website
1
30
M
0VR474V
null
Silver Membership
18-09-2017
?
CID40934
Without Offers
Desktop
Fiber_Optic
13:36:40
19
46.53
17,985.43
16
208.336389
No
Yes
Yes
Unsolved
No reason specified
0
29
M
BOIQFVO
Village
Premium Membership
11-03-2016
Yes
CID8533
Credit/Debit Card Offers
?
Wi-Fi
22:36:00
15
218.7
14,158.11
29
762.05
Yes
No
No
Not Applicable
Poor Product Quality
0
36
F
1MT1NOJ
City
Platinum Membership
12-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
22:48:21
13
244.34
67,129.14
6
null
Yes
No
No
Not Applicable
User Friendly Website
0
45
M
88X86PI
City
No Membership
23-11-2017
Yes
CID7535
Without Offers
Smartphone
Wi-Fi
17:20:31
18
66.17
12,528.9
7
205.868113
No
Yes
No
Not Applicable
Poor Product Quality
1
10
F
N7RW8IT
Town
Premium Membership
08-07-2016
Yes
CID45016
Without Offers
Smartphone
Mobile_Data
2:39:28
10
548.29
25,453.07
9
363.910705
Yes
No
Yes
No Information Available
Too many ads
0
35
M
9ZWATGP
Town
Premium Membership
14-12-2017
Yes
CID14431
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:05:00
16
-600.67065
37,330.08
9
null
No
Yes
No
Not Applicable
Poor Website
0
57
M
PRRYD3X
null
Platinum Membership
15-10-2016
?
CID11327
Gift Vouchers/Coupons
Desktop
Wi-Fi
8:20:27
7
600.79
88,245.8
5
731.19
Yes
Yes
Yes
No Information Available
User Friendly Website
0
10
F
OLU3O6B
Town
Basic Membership
20-03-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
22:33:38
18
1,049.85074
6,736.52
16
547.88
Yes
No
Yes
No Information Available
Too many ads
1
64
M
FBCJULQ
Town
Basic Membership
13-05-2015
Yes
CID62515
Gift Vouchers/Coupons
?
Fiber_Optic
5:13:06
19
621.95
4,558.58
24
629.63
No
Yes
No
Not Applicable
Too many ads
1
47
F
58XFNFK
null
Silver Membership
11-05-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
12:28:11
14
30.96
46,366.48
9
787.04
No
Yes
Yes
No Information Available
No reason specified
0
16
F
ZR904CV
City
Platinum Membership
13-02-2015
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
0:36:16
6
52.73
9,987.62
15
709.65
No
Yes
No
Not Applicable
No reason specified
0
64
M
LA9YSMJ
null
Gold Membership
11-10-2015
Yes
CID46541
Credit/Debit Card Offers
?
Wi-Fi
5:20:26
14
822.28
44,148.26
11
812.44
No
Yes
No
Not Applicable
Quality Customer Care
0
63
F
Z4SRFTF
Town
Gold Membership
05-08-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
10:18:39
19
32.74
36,063.83
21
760.81
No
Yes
No
Not Applicable
Poor Customer Service
0
40
F
36OQBBL
Town
Silver Membership
20-02-2015
Yes
CID20254
Credit/Debit Card Offers
Desktop
Fiber_Optic
20:20:30
5
97.26
54,303.38
3
265.798918
No
Yes
No
Not Applicable
User Friendly Website
0
16
M
I9Q7G4A
City
Platinum Membership
29-01-2015
?
CID14048
Without Offers
Smartphone
Mobile_Data
11:32:45
22
296.1
32,402.34
Error
751.18
Yes
No
Yes
Solved in Follow-up
No reason specified
0
24
M
14EBSHM
City
Platinum Membership
24-09-2017
?
CID10215
Gift Vouchers/Coupons
?
Wi-Fi
8:37:44
14
118.52
85,602.35
Error
773.09
Yes
No
Yes
Solved in Follow-up
User Friendly Website
0
37
M
GTSMN3V
Village
Gold Membership
06-09-2015
?
CID15218
Credit/Debit Card Offers
?
Mobile_Data
20:21:17
7
167.76
44,323.94
8
758.89
Yes
No
Yes
Solved in Follow-up
Poor Website
0
10
F
WP436R9
City
No Membership
10-01-2017
Yes
CID633
Credit/Debit Card Offers
?
Fiber_Optic
6:09:30
18
117.52
45,905.76
Error
633.91
Yes
No
Yes
Unsolved
No reason specified
1
55
F
O08U8G5
Town
Gold Membership
07-10-2017
Yes
CID48592
Credit/Debit Card Offers
Both
Mobile_Data
17:49:39
2
750.12
59,660.13
Error
805.62
No
Yes
Yes
No Information Available
Reasonable Price
0
47
F
GVKHAYB
null
Silver Membership
16-11-2015
?
CID35055
Credit/Debit Card Offers
Desktop
Wi-Fi
4:42:35
4
221.5
26,840.27
26
630.59
No
Yes
Yes
No Information Available
No reason specified
1
24
F
2JU0MWF
City
Basic Membership
07-02-2017
Yes
CID44306
Credit/Debit Card Offers
?
Fiber_Optic
3:54:52
10
214.91
41,837.26
21
null
No
Yes
Yes
Unsolved
Poor Customer Service
1
43
M
NNGVQGW
Village
Gold Membership
13-02-2015
?
CID12113
Without Offers
Desktop
Wi-Fi
1:57:46
9
35.23
926.03
Error
730.26
No
Yes
No
Not Applicable
Too many ads
0
21
M
0ERQV6D
City
Basic Membership
16-03-2016
Yes
CID25807
Credit/Debit Card Offers
?
Fiber_Optic
7:08:00
6
404.9
6,061.19
Error
531.38
Yes
No
No
Not Applicable
Poor Website
0
58
M
RF9Z3RB
City
No Membership
08-03-2017
Yes
CID59868
Credit/Debit Card Offers
Smartphone
Wi-Fi
13:51:45
23
160.39
46,036.31
17.65581603
683.48
Yes
No
Yes
Unsolved
Poor Customer Service
1
42
M
X77YRM3
Town
Platinum Membership
21-03-2016
?
CID32702
Credit/Debit Card Offers
Both
Fiber_Optic
11:30:09
17
838.33
39,168.15
27
766.97
Yes
No
No
Not Applicable
Poor Website
0
11
M
N5QYJYT
Town
Silver Membership
23-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
2:09:00
-999
133.94
13,433.8
13
647.59
No
Yes
No
Not Applicable
Poor Customer Service
1
54
M
Z7NNQ5O
null
Gold Membership
08-09-2017
Yes
CID49955
Gift Vouchers/Coupons
?
Mobile_Data
23:33:27
14
537.79
6,006.95
Error
793.91
No
Yes
No
Not Applicable
Poor Website
0
52
F
BGS0IWH
City
Gold Membership
13-07-2015
Yes
CID56072
Gift Vouchers/Coupons
Desktop
Wi-Fi
0:38:18
3
33.77
25,044.95
6
783.04
No
Yes
Yes
Solved
Poor Website
0
47
F
K2UFPDT
City
Platinum Membership
17-12-2016
?
CID42622
Credit/Debit Card Offers
Smartphone
Mobile_Data
0:46:46
8
-603.668684
14,972.61
17
706.31
No
Yes
Yes
Solved
Poor Website
0
13
F
7IF54KT
City
Premium Membership
08-11-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
23:30:32
10
374.53
3,892.28
28
1,008.790219
No
Yes
No
Not Applicable
Too many ads
0
13
M
3JWIPXT
City
Gold Membership
01-10-2017
Yes
CID9142
Gift Vouchers/Coupons
Desktop
Mobile_Data
23:15:09
5
547.36
47,645.45
21
796.59
No
Yes
No
Not Applicable
Poor Website
0
56
M
YUJJSQG
Town
Basic Membership
07-03-2015
Yes
CID15659
Credit/Debit Card Offers
Desktop
Fiber_Optic
17:24:17
14
546.1
23,986.07
6
658.37
No
Yes
No
Not Applicable
No reason specified
1
35
M
X8YMRZB
Town
Gold Membership
16-01-2015
Yes
CID33234
Without Offers
Smartphone
Wi-Fi
1:59:42
4
80.44
88,932.02
Error
716.52
No
Yes
No
Not Applicable
Quality Customer Care
0
15
M
JZS0AGP
Town
Platinum Membership
05-05-2017
Yes
CID32297
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:54:15
21
50.61
42,776.19
26
738
No
Yes
Yes
Unsolved
No reason specified
0
42
F
MNS6MZT
City
Basic Membership
01-06-2016
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
4:29:24
7
-655.980867
16,515.7
13
null
No
Yes
Yes
Solved
Too many ads
1
44
F
E0PLHK0
Town
Silver Membership
29-03-2015
Yes
CID38894
Without Offers
Desktop
Wi-Fi
12:59:55
22
74.9
30,315.73
24
649.15
No
Yes
Yes
Solved in Follow-up
No reason specified
1
16
M
8Z0R8IM
Town
Platinum Membership
29-09-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
22:22:47
7
117.54
33,746.86
18
730.63
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
64
M
7KUV868
Town
Platinum Membership
30-08-2017
?
CID14879
Gift Vouchers/Coupons
?
Wi-Fi
12:28:33
16
-157.811134
36,915.82
4
799.16
No
Yes
No
Not Applicable
Reasonable Price
0
62
M
7VVVJUC
Town
Platinum Membership
17-07-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
3:07:58
15
-546.968226
28,603.66
26
1,157.426536
Yes
No
Yes
Solved
Poor Product Quality
0
12
F
S1AXZ7N
City
No Membership
05-05-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
15:11:56
16
31.93
6,928.16
13
565.33
Yes
No
Yes
Solved in Follow-up
Too many ads
1
61
F
76ZHALV
Town
Basic Membership
14-12-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
10:30:19
14
74.82
43,020.91
14
534.71
Yes
No
Yes
Unsolved
Poor Website
1
38
F
RSYG35Q
City
Gold Membership
12-01-2015
Yes
CID3881
Without Offers
Desktop
Mobile_Data
17:29:40
11
-496.579889
57,274.2
13
817.84
Yes
Yes
No
Not Applicable
Quality Customer Care
0
59
F
5SW83OV
Town
No Membership
26-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
5:02:43
21
30.13
12,333.18
8
506.07
No
Yes
No
Not Applicable
Poor Website
1
32
M
B5WGWN3
Town
Silver Membership
15-10-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
21:22:30
22
62.14
34,384.02
26
739.01
No
Yes
Yes
No Information Available
Poor Product Quality
0
23
M
1F1IYR4
Village
Silver Membership
19-03-2017
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
20:49:21
15
70.72
36,062.37
21
624.35
No
Yes
Yes
Unsolved
Poor Website
1
50
F
GKXV4QQ
Town
Silver Membership
17-11-2017
?
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:45:37
-999
590.93
12,119.48
11
700.69
No
Yes
No
Not Applicable
Too many ads
0
49
F
4LDCWNM
Village
Gold Membership
23-09-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
15:12:15
15
450.74
66,048.97
Error
798.45
Yes
No
Yes
Unsolved
User Friendly Website
0
50
F
5PFGYJL
Town
Basic Membership
15-04-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
3:29:43
9
959.214167
29,802.16
27
685.61
No
Yes
Yes
Unsolved
Poor Product Quality
1
23
M
KU5CDCT
Town
Silver Membership
26-01-2016
Yes
CID1777
Without Offers
Desktop
Fiber_Optic
15:55:19
13
36.83
9,968.73
16
708.35
Yes
No
No
Not Applicable
Poor Customer Service
1
31
F
L83CYF5
City
No Membership
12-08-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
19:40:38
19
-956.085204
21,436.68
23
601.41
Yes
No
No
Not Applicable
Too many ads
1
20
F
22J9U4D
City
Silver Membership
31-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
15:11:15
11
33.46
42,665.11
25
null
Yes
No
No
Not Applicable
Poor Website
0
55
F
224ZFHL
null
No Membership
27-01-2015
Yes
CID28547
Credit/Debit Card Offers
Smartphone
Fiber_Optic
14:34:02
-999
53.6
41,022.47
21
600.54
No
Yes
No
Not Applicable
No reason specified
1
61
F
1U2X5W4
Village
Gold Membership
03-01-2017
Yes
CID25842
Credit/Debit Card Offers
Desktop
Wi-Fi
5:33:30
21
292.21
18,196.78
25
742.34
Yes
No
No
Not Applicable
Too many ads
0
49
M
DOT15FE
Village
Basic Membership
22-05-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
13:37:42
-999
604.14
49,634.79
29
684.54
No
Yes
Yes
No Information Available
Too many ads
1
56
F
6Q008WM
Village
Gold Membership
25-04-2016
Yes
CID50813
Credit/Debit Card Offers
?
Wi-Fi
11:34:09
11
35.63
14,475.34
15
793.06
Yes
No
No
Not Applicable
Poor Product Quality
0
22
M
296FZ8N
null
Platinum Membership
24-05-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:11:40
14
658.06
2,176.69
28
756.82
No
Yes
No
Not Applicable
Too many ads
0
11
M
6761OHN
Village
Platinum Membership
06-12-2017
?
CID41617
Credit/Debit Card Offers
Both
Wi-Fi
4:50:12
10
824.19
42,972.4
3
814.96
No
Yes
Yes
Unsolved
Quality Customer Care
0
34
M
KMW20IX
City
No Membership
29-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
11:40:44
14
325.1
8,454.11
22
583.84
No
Yes
No
Not Applicable
Too many ads
1
62
M
UT4CUMJ
Town
No Membership
10-04-2017
?
CID41350
Without Offers
Desktop
Wi-Fi
11:41:38
13
30.09
48,568.05
12
338.682681
No
Yes
No
Not Applicable
Poor Website
1
63
M
G7QFUL7
Town
Premium Membership
27-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
1:29:08
1
356.06
88,592.23
12
null
No
Yes
No
Not Applicable
Quality Customer Care
0
64
M
DK7UTCQ
null
Platinum Membership
19-02-2015
Yes
CID30220
Credit/Debit Card Offers
?
Mobile_Data
22:43:44
9
48.65
10,995.81
29
725.87
Yes
No
Yes
Solved
No reason specified
0
16
F
7O977R7
City
No Membership
12-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
14:32:23
17
30.9
7,788.17
29
523.67
No
Yes
No
Not Applicable
Poor Product Quality
1
59
M
UCAFA5J
Town
No Membership
22-11-2017
Yes
CID18081
Credit/Debit Card Offers
Desktop
Mobile_Data
5:56:22
19
35.29
4,501.72
19
696.95
Yes
No
No
Not Applicable
Too many ads
1
22
M
I10OXUQ
Town
Basic Membership
04-01-2016
Yes
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
20:48:12
14
129.03
34,395.2
8
615.58
Yes
No
Yes
No Information Available
Poor Customer Service
0
30
M
ZQNSYF5
Town
Basic Membership
15-12-2016
?
CID20588
Credit/Debit Card Offers
Desktop
Fiber_Optic
11:02:28
23
30.91
19,090.98
7
1,071.013903
Yes
No
Yes
Solved in Follow-up
No reason specified
1
56
M
0F6X8AS
null
Gold Membership
07-11-2017
?
CID17284
Credit/Debit Card Offers
Desktop
Mobile_Data
0:22:15
18
1,440.67
11,096
24
630.33
Yes
No
No
Not Applicable
Too many ads
1
15
F
IXHOXE5
City
Platinum Membership
06-07-2015
Yes
CID23150
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:30:17
11
43.56
34,045.87
5
760.12
No
Yes
No
Not Applicable
No reason specified
0
52
F
HDNRTWD
City
Gold Membership
23-12-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
19:59:40
14
801.89
20,858.68
12
963.912141
No
Yes
Yes
Solved
Poor Website
1
41
F
B0XN46Q
City
Gold Membership
31-05-2015
Yes
CID9570
Gift Vouchers/Coupons
Desktop
Fiber_Optic
17:24:52
19
110.39
48,646.51
27
767.36
Yes
No
No
Not Applicable
Too many ads
0
43
M
P4IBRID
Town
Gold Membership
26-10-2017
Yes
CID49275
Without Offers
?
Fiber_Optic
9:04:02
7
-487.124081
15,188.93
29
768.97
Yes
Yes
Yes
Solved
Poor Website
0
42
F
RVJ8F5Q
Village
No Membership
05-09-2017
?
CID35117
Without Offers
Smartphone
Mobile_Data
16:30:51
6
1,165.85
38,671.76
12
582.44
Yes
Yes
Yes
No Information Available
Poor Product Quality
1
23
F
W4DVP2V
City
Premium Membership
09-10-2015
?
CID1063
Without Offers
Both
Fiber_Optic
11:49:42
9
511.58
5,141.23
21
716.01
No
Yes
No
Not Applicable
Poor Website
0
13
M
VG7AKAD
Village
No Membership
27-05-2016
Yes
CID32415
Without Offers
Smartphone
Fiber_Optic
8:09:45
22
71.5
13,384.26
Error
684.09
Yes
No
Yes
Solved in Follow-up
No reason specified
1
24
M
JV0NZFV
Town
Gold Membership
18-02-2015
Yes
CID54191
Gift Vouchers/Coupons
Desktop
Fiber_Optic
0:53:59
12
128.36
29,834.73
28
684.78
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
27
M
EQZW9PM
Town
Gold Membership
11-07-2016
Yes
CID59303
Credit/Debit Card Offers
Desktop
Mobile_Data
13:45:00
25
533.42
27,818.61
Error
798.08
Yes
No
No
Not Applicable
Poor Website
0
47
F
GT36SJK
Village
Gold Membership
10-06-2016
Yes
CID28811
Credit/Debit Card Offers
Smartphone
Mobile_Data
12:28:46
11
30.23
10,793.04
24
1,622.96348
No
Yes
No
Not Applicable
Too many ads
0
45
F
WNUKQWZ
null
No Membership
31-08-2016
Yes
CID44730
Gift Vouchers/Coupons
Smartphone
Mobile_Data
4:44:18
18
334.62
23,582.89
8
563.22
Yes
No
Yes
Solved
Poor Customer Service
1
16
M
VCUH14K
Town
Platinum Membership
07-11-2016
Yes
CID9501
Without Offers
Desktop
Wi-Fi
20:33:00
-999
30.27
85,029.3
19
773.32
No
Yes
No
Not Applicable
User Friendly Website
0
22
F
M6T6PK3
Town
Platinum Membership
22-03-2017
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
8:53:32
12
221.71
43,679.83
21
778
Yes
No
No
Not Applicable
Poor Customer Service
0
22
M
FXRVOZ6
Town
No Membership
21-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Fiber_Optic
3:53:47
17
52.81
5,123.15
Error
699.45
Yes
No
Yes
Solved
Poor Website
1
57
F
DY4TW4A
Town
Premium Membership
06-11-2015
Yes
CID30789
null
Smartphone
Wi-Fi
5:58:51
3
293.3
20,179.57
12
286.205532
No
Yes
No
Not Applicable
Products always in Stock
0
52
M
0K5Q02H
City
Silver Membership
15-11-2017
Yes
CID40604
Credit/Debit Card Offers
Desktop
Fiber_Optic
5:23:48
11
1,219.659517
46,550.53
15
762.95
No
Yes
Yes
No Information Available
Poor Website
0
48
M
JVANG4M
Village
Premium Membership
18-08-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
3:30:54
22
340.49
56,869.14
Error
767.64
Yes
No
No
Not Applicable
Products always in Stock
0
62
F
CCQF9K0
City
No Membership
12-11-2017
Yes
CID62769
Gift Vouchers/Coupons
Desktop
Mobile_Data
3:20:16
16
59.98
15,526.32
29
null
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
15
F
WZNE3EN
City
Basic Membership
13-03-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
0:51:29
3
363.45
18,198.93
11
697.37
Yes
No
Yes
Solved
Poor Website
1
39
F
EQ2DSED
City
Gold Membership
09-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
2:03:19
7
153
5,935.49
28
118.649489
Yes
No
Yes
Solved in Follow-up
No reason specified
1
30
M
YKSFBQJ
Town
Basic Membership
27-06-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
11:24:31
4
-490.818338
16,069.3
15
564.01
No
Yes
No
Not Applicable
Poor Product Quality
1
34
F
HNGSY2Z
City
Gold Membership
12-03-2015
Yes
CID17726
Gift Vouchers/Coupons
Desktop
Wi-Fi
19:31:03
7
119.06
41,238.85
8
707.85
Yes
No
Yes
Solved
Poor Customer Service
0
32
M
MK6P8V2
Village
Platinum Membership
09-09-2016
?
CID49570
Credit/Debit Card Offers
Desktop
Fiber_Optic
19:34:04
15
317.68
11,727.2
10
null
Yes
No
No
Not Applicable
Poor Customer Service
0
53
M
9MK0NC5
City
Basic Membership
03-10-2016
?
CID13507
Gift Vouchers/Coupons
Desktop
Wi-Fi
15:57:26
14
143.77
29,474.34
17
690.47
Yes
No
Yes
No Information Available
Poor Product Quality
1
38
F
3VW7VB0
Village
Gold Membership
12-11-2017
Yes
CID1532
Without Offers
Desktop
Mobile_Data
4:31:32
16
335.16
31,609.72
26
712.19
Yes
Yes
No
Not Applicable
No reason specified
0
13
F
9ET13SL
Village
Premium Membership
02-08-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
15:07:36
16
147.76
29,374.03
5
807.77
No
Yes
Yes
Solved in Follow-up
Reasonable Price
0
20
M
UWWLVOA
Town
Basic Membership
25-09-2015
Yes
CID58731
Without Offers
Desktop
Fiber_Optic
19:49:40
8
31.7
42,608.27
20
712.76
No
Yes
Yes
Solved
Poor Customer Service
1
62
M
0FLDMWX
City
Silver Membership
05-03-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
21:54:24
3
276.7
41,357.59
23
631.51
No
Yes
Yes
Unsolved
No reason specified
1
46
M
Y7GJDYG
Village
Premium Membership
27-12-2015
Yes
CID4097
Credit/Debit Card Offers
Smartphone
Mobile_Data
16:51:48
10
167.82
16,657.6
Error
726.01
Yes
No
No
Not Applicable
Too many ads
0
40
M
OW7IPEA
Town
Silver Membership
17-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
8:49:36
13
1,077.635855
47,408.25
27
null
No
Yes
Yes
Unsolved
Too many ads
0
52
F
Q85SIK2
null
Platinum Membership
20-06-2015
Yes
CID51115
Credit/Debit Card Offers
Both
Fiber_Optic
22:12:13
10
840.86
11,718.89
18
799.95
Yes
Yes
Yes
Unsolved
Quality Customer Care
0