tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3 values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10 values | negativereason_confidence float64 0 1 ⌀ | airline stringclasses 6 values | airline_sentiment_gold stringclasses 3 values | name stringlengths 2 19 | negativereason_gold stringclasses 13 values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 ⌀ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 ⌀ | user_timezone stringlengths 3 27 ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
570,251,142,942,171,140 | positive | 1 | null | null | Delta | null | Kristenrx5150 | null | 0 | @JetBlue here you go... Your napkins pretty much say it all! http://t.co/OxY1Jnpjm3 | null | 2015-02-24 07:57:21 -0800 | anaheim | null |
570,248,591,295,557,600 | neutral | 1 | null | null | Delta | null | butimvikki | null | 0 | “@JetBlue: Our fleet's on fleek. http://t.co/b5ttno68xu” I just 🙈 | null | 2015-02-24 07:47:13 -0800 | D{M}V | Quito |
570,246,294,582,771,700 | positive | 1 | null | null | Delta | null | Ruth_Slobodin | null | 0 | “@JetBlue: @Ruth_Slobodin Why not? We'd sure love to see you, Ruth! #JustDoIt #YouKnowYouWantTo ;)” you know me too well 💘 | null | 2015-02-24 07:38:05 -0800 | null | Atlantic Time (Canada) |
570,246,094,157,946,900 | neutral | 0.6454 | null | null | Delta | null | NENAFL | null | 0 | @JetBlue "Do what you love and you'll never work a day in your life." 😊 | null | 2015-02-24 07:37:18 -0800 | null | Eastern Time (US & Canada) |
570,245,603,118,211,100 | neutral | 0.6667 | null | 0 | Delta | null | ArdensMommy | null | 0 | @JetBlue It drops 75 when i take off the other two people, and vice versa. back and forth. | null | 2015-02-24 07:35:21 -0800 | MA | Quito |
570,244,951,914,782,700 | positive | 0.6429 | null | 0 | Delta | null | PaulParz | null | 0 | @JetBlue you don't need to cut services, charge more and give a better flying experience. That's why I use jet blue in the first place | null | 2015-02-24 07:32:45 -0800 | null | null |
570,243,767,585,935,360 | positive | 0.6578 | null | null | Delta | null | gabs_tweets | null | 0 | @JetBlue Longing to look into the blue eyes. #firstlove | null | 2015-02-24 07:28:03 -0800 | null | Eastern Time (US & Canada) |
570,242,512,012,451,840 | positive | 1 | null | null | Delta | null | jdlessard13 | null | 0 | @JetBlue you all are the best #flyfi # ondemand #leatherseats #hipunis #legroom | null | 2015-02-24 07:23:04 -0800 | null | null |
570,240,052,279,648,260 | neutral | 1 | null | null | Delta | null | blckblakelively | null | 0 | Sigh... “@JetBlue: Our fleet's on fleek. http://t.co/W5NL0AY9Bl” | null | 2015-02-24 07:13:17 -0800 | where the Bulls/Bears play. | Central Time (US & Canada) |
570,239,998,383,038,460 | neutral | 0.6765 | null | null | Delta | null | E_Nice718 | null | 0 | @JetBlue please start flying to Guyana soon | [40.70326657, -74.01106458] | 2015-02-24 07:13:04 -0800 | N 40°39' 0'' / W 73°55' 0'' | Eastern Time (US & Canada) |
570,239,297,456,091,140 | neutral | 0.6623 | null | 0 | Delta | null | BlackeyeBandit | null | 0 | @JetBlue just leave certain things to the kids. | null | 2015-02-24 07:10:17 -0800 | l be where l'm at | London |
570,239,272,575,316,000 | positive | 1 | null | null | Delta | null | nokidhungry | null | 0 | @eatgregeat WOW~Thx for thinking of us, Greg! Heard #SOBEWFF was amazing! We've heard the same about @JetBlue (ps thx for the info) #TeamNKH | null | 2015-02-24 07:10:11 -0800 | Washington, DC | Eastern Time (US & Canada) |
570,238,950,801,059,840 | positive | 1 | null | null | Delta | null | lalunkee | null | 0 | @JetBlue Annnndddd, I just booked my flight. That was easy. | null | 2015-02-24 07:08:55 -0800 | All over ... | Eastern Time (US & Canada) |
570,238,126,347,714,560 | negative | 0.6796 | Customer Service Issue | 0.6796 | Delta | null | JME23 | null | 0 | @JetBlue Thank you for credits. However; I submitted complaints about the property on vacation package. Hope you listen! | null | 2015-02-24 07:05:38 -0800 | Citizen of the world dahhhling | Eastern Time (US & Canada) |
570,237,440,616,570,900 | neutral | 1 | null | null | Delta | null | _blktray | null | 0 | “@JetBlue: Our fleet's on fleek. http://t.co/clu5pdPrHP” :( | null | 2015-02-24 07:02:54 -0800 | COMPTON/AZ | null |
570,237,343,669,608,450 | positive | 0.6848 | null | null | Delta | null | lalunkee | null | 0 | @JetBlue Thank you very much! | null | 2015-02-24 07:02:31 -0800 | All over ... | Eastern Time (US & Canada) |
570,235,244,999,270,400 | negative | 1 | Flight Booking Problems | 1 | Delta | null | lalunkee | null | 0 | @JetBlue Need your help. I'm moving to DC & I want to book a one way fare on your website. It won't seem to let me. Am I missing something? | null | 2015-02-24 06:54:11 -0800 | All over ... | Eastern Time (US & Canada) |
570,233,869,212,856,300 | positive | 1 | null | null | Delta | null | eatgregeat | null | 0 | @JetBlue it will be glowing. Your crew and your aircraft sparkled. You guys know about @nokidhungry right? Might be a good partnership:) | [34.02763089, -118.49627894] | 2015-02-24 06:48:43 -0800 | null | Eastern Time (US & Canada) |
570,233,306,664,591,360 | neutral | 0.6703 | null | 0 | Delta | null | scojjac | null | 0 | @JetBlue @JetBlueCheeps My friend bought a ticket last night for one of these routes from you, and it cost way more. Can you help?” | null | 2015-02-24 06:46:29 -0800 | Las Cruces, NM | Mountain Time (US & Canada) |
570,232,676,491,202,560 | neutral | 0.6667 | null | null | Delta | null | eatgregeat | null | 0 | @JetBlue I was returning from @FoodNetwork #SOBEWFF so I had limited carry on space in my tummy. Next flight I'll try that snack! | [34.02761838, -118.49646336] | 2015-02-24 06:43:59 -0800 | null | Eastern Time (US & Canada) |
570,232,616,755,929,100 | positive | 0.6768 | null | null | Delta | null | NBucketTV | null | 0 | @JetBlue glad you like it. Feel free to steal it. | null | 2015-02-24 06:43:44 -0800 | Boston, MA | Eastern Time (US & Canada) |
570,231,750,959,329,300 | positive | 0.6803 | null | 0 | Delta | null | eatgregeat | null | 0 | @JetBlue your blue helped bring out the color of my eyes. And I promise I didn't eat all the free snacks. | [34.02764112, -118.49636416] | 2015-02-24 06:40:18 -0800 | null | Eastern Time (US & Canada) |
570,229,813,937,463,300 | positive | 1 | null | null | Delta | null | nolimitlove | null | 0 | @JetBlue thanks to you customers like me stay loyal. From check in to landing. | null | 2015-02-24 06:32:36 -0800 | null | America/New_York |
570,227,706,140,323,840 | positive | 0.7067 | null | null | Delta | null | NBucketTV | null | 0 | @JetBlue A320 pulling into the gate as the sunrises here at @BostonLogan this morning #jetbluesofly #jetblue #airbus http://t.co/JGdu5us8Dz | null | 2015-02-24 06:24:14 -0800 | Boston, MA | Eastern Time (US & Canada) |
570,227,199,766,179,840 | positive | 0.6606 | null | null | Delta | null | texdoh | null | 0 | @JetBlue Thx for the quick response .... yep I tried- but it can't find the flight when I Input the Confirmation # | null | 2015-02-24 06:22:13 -0800 | iPhone: 40.955353,-73.813942 | Central Time (US & Canada) |
570,226,143,045,034,000 | positive | 0.6667 | null | null | Delta | null | JohnJJSmith | null | 0 | @JetBlue Wish Everyone felt like you | null | 2015-02-24 06:18:01 -0800 | NY,NY | null |
570,225,899,964,129,300 | positive | 1 | null | null | Delta | null | thedaniburden | null | 0 | @JetBlue sounds great! Thank you!! :) | null | 2015-02-24 06:17:03 -0800 | Buffalo, New York | Quito |
570,225,396,404,359,200 | negative | 1 | Customer Service Issue | 0.6524 | Delta | null | tonetone28 | null | 0 | @JetBlue 's Once upon a sale that does not include BTV, as usual! #jetbluehatesbtv | null | 2015-02-24 06:15:03 -0800 | Vermont | Atlantic Time (Canada) |
570,224,962,184,867,840 | negative | 1 | Customer Service Issue | 1 | Delta | null | texdoh | null | 0 | @JetBlue can't link my flight from last week to my TruBlue account and 1800 num isn't answering..don't make me fly @Delta again, dont do it! | null | 2015-02-24 06:13:19 -0800 | iPhone: 40.955353,-73.813942 | Central Time (US & Canada) |
570,222,626,712,514,560 | positive | 1 | null | null | Delta | null | JohnJJSmith | null | 0 | @JetBlue Was nice to see your Veterans Advantage Program at the gate on Sunday @ MCO.Keep up the good work at JetBlue | null | 2015-02-24 06:04:03 -0800 | NY,NY | null |
570,221,178,658,418,700 | positive | 1 | null | null | Delta | null | AStateOfSnark | null | 0 | @JetBlue incredible PR team. 👏👏👏👏 | null | 2015-02-24 05:58:17 -0800 | Boston | Atlantic Time (Canada) |
570,218,339,118,800,900 | positive | 0.6316 | null | null | Delta | null | MikeSmithMedia | null | 0 | @JetBlue Thanks. I'm finding lower fares already on other carriers with direct flights. July 8 - 13. | null | 2015-02-24 05:47:00 -0800 | New York/New Jersey | Eastern Time (US & Canada) |
570,217,760,430,493,700 | negative | 0.7029 | Flight Attendant Complaints | 0.3619 | Delta | null | MaryCallaRowan | null | 0 | @JetBlue if you can get us on a flight to Vieques all will be good. Right now, not looking promising. | null | 2015-02-24 05:44:42 -0800 | null | null |
570,215,386,102,292,500 | negative | 0.667 | Lost Luggage | 0.3335 | Delta | null | elias_rubin | null | 0 | @JetBlue I just DM'd you! | null | 2015-02-24 05:35:16 -0800 | New York, NY | Pacific Time (US & Canada) |
570,213,762,948,567,040 | neutral | 0.6439 | null | null | Delta | null | sflcn | null | 1 | @JetBlue Offering Special Fares to @GoPureGrenada @discovergrenada http://t.co/MBcEhCSZX3 @CaribbeJan @islandexpert http://t.co/2Zm4jkAlZl | null | 2015-02-24 05:28:49 -0800 | South Florida | Eastern Time (US & Canada) |
570,212,129,313,316,860 | neutral | 1 | null | null | Delta | null | elias_rubin | null | 0 | @JetBlue I believe that the website said I could receive credit for upcoming flights since I Cancelled Flighted my last one. Is this true? | null | 2015-02-24 05:22:20 -0800 | New York, NY | Pacific Time (US & Canada) |
570,212,047,692,161,000 | neutral | 1 | null | null | Delta | null | elias_rubin | null | 0 | @JetBlue A month ago I had a flight booked but then had to Cancelled Flight it... I'm now Flight Booking Problems a separate flight for a different occasion. | null | 2015-02-24 05:22:00 -0800 | New York, NY | Pacific Time (US & Canada) |
570,211,016,308,596,740 | neutral | 1 | null | null | Delta | null | elias_rubin | null | 0 | @JetBlue hi friend! Question for you when you have a moment. | null | 2015-02-24 05:17:54 -0800 | New York, NY | Pacific Time (US & Canada) |
570,208,115,205,021,700 | positive | 0.6811 | null | null | Delta | null | jannasaurusrex | null | 0 | “@JetBlue: @jannasaurusrex Thanks for the kind words, Janna! #WeAppreciateYou #TrueBlue” and now I'M feeling like a boss #jetbluefame | null | 2015-02-24 05:06:23 -0800 | central mass | null |
570,206,077,826,039,800 | positive | 0.6633 | null | null | Delta | null | jannasaurusrex | null | 0 | @JetBlue boarding the back of the airplane first. Like a boss. #sosmart #jetblue #frequentflyerappreciates #alsoyayforsnacks | null | 2015-02-24 04:58:17 -0800 | central mass | null |
570,204,309,041,893,400 | positive | 0.7012 | null | null | Delta | null | SarahEH255 | null | 0 | @JetBlue sooo earlier i said i couldnt fly with you for my school trip but now i can! 😏 | null | 2015-02-24 04:51:15 -0800 | null | Eastern Time (US & Canada) |
570,200,546,679,726,100 | negative | 1 | Late Flight | 1 | Delta | null | Chewie240 | null | 0 | @JetBlue why was Flight 1856 delayed to Buffalo ? It’s a direct flight and the plane is at the gate. | null | 2015-02-24 04:36:18 -0800 | Buffalo | Eastern Time (US & Canada) |
570,199,572,435,185,660 | negative | 1 | Flight Booking Problems | 0.3516 | Delta | null | MaryCallaRowan | null | 0 | @JetBlue we are missing our connecting transportation in Puerto Rico as a result. Need to get to Vieques today. | null | 2015-02-24 04:32:26 -0800 | null | null |
570,198,506,222,194,700 | negative | 1 | Late Flight | 1 | Delta | null | deniseimperial | null | 0 | @JetBlue we were supposed to be Vieques by 3pm | null | 2015-02-24 04:28:12 -0800 | null | Pacific Time (US & Canada) |
570,198,409,497,288,700 | negative | 1 | Customer Service Issue | 1 | Delta | null | MaryCallaRowan | null | 0 | @JetBlue your customer service today was deplorable. There were plenty of ways u could have gotten us on that flight. #badcustomerservice | null | 2015-02-24 04:27:49 -0800 | null | null |
570,198,289,376,677,900 | negative | 0.6669 | Late Flight | 0.6669 | Delta | null | deniseimperial | null | 0 | @JetBlue absolutely. The missed connection caused us to miss our ferry to Vieques. Get us to Vieques. Also, flight vouchers. #PRBound | null | 2015-02-24 04:27:20 -0800 | null | Pacific Time (US & Canada) |
570,197,146,894,520,300 | neutral | 1 | null | null | Delta | null | geoffkeegan | null | 0 | @JetBlue Hi there, any rough idea of when January 2016 flights will be made available? | null | 2015-02-24 04:22:48 -0800 | null | Eastern Time (US & Canada) |
570,195,373,018,505,200 | negative | 1 | Can't Tell | 0.6689 | Delta | null | PilotFresh | null | 0 | @JetBlue why do this to me sending N598JB to UVF today and its a weekday why not a weekend :'( | null | 2015-02-24 04:15:45 -0800 | Dubai | Central America |
570,195,036,782,133,250 | positive | 1 | null | null | Delta | null | brandyanncakes | null | 0 | @JetBlue why are you always so amazing! #jetblue #trueblue http://t.co/iIMTJxcvLG | null | 2015-02-24 04:14:25 -0800 | boston ma | Atlantic Time (Canada) |
570,193,464,467,570,700 | negative | 0.6598 | Customer Service Issue | 0.6598 | Delta | null | deniseimperial | null | 0 | @JetBlue, I've experienced better service making connecting flight from @united and @AmericanAir #badcustomerservice #jfk #pr | null | 2015-02-24 04:08:10 -0800 | null | Pacific Time (US & Canada) |
570,192,452,486,889,500 | neutral | 0.6667 | null | null | Delta | null | rkflyga | null | 2 | @JetBlue now out of A gates and into main terminal @ DCA. @NATCA members keeping watch from ATCT. #avgeek http://t.co/hPsiEaokwh | null | 2015-02-24 04:04:08 -0800 | KFDK | Eastern Time (US & Canada) |
570,190,438,281,248,800 | positive | 0.678 | null | null | Delta | null | joahspearman | null | 0 | @JetBlue great will do once I land in JFK | null | 2015-02-24 03:56:08 -0800 | Austin | Central Time (US & Canada) |
570,184,343,857,045,500 | negative | 1 | Customer Service Issue | 0.6383 | Delta | null | skenniston | null | 0 | @JetBlue service getting worse and worse. Plane can't fly waiting on a 2nd aircraft. So much for planning. | [42.3658858, -71.01423374] | 2015-02-24 03:31:55 -0800 | Boston, MA | Eastern Time (US & Canada) |
570,179,466,716,176,400 | positive | 0.6737 | null | null | Delta | null | kbosspotter | null | 0 | @JetBlue haha. TY. Do you know what time that lane opens at Logan? | null | 2015-02-24 03:12:32 -0800 | Logan International Airport | Atlantic Time (Canada) |
570,174,713,072,369,660 | neutral | 1 | null | null | Delta | null | DontenPhoto | null | 0 | @JetBlue Flight 1447 (N351JB) "JBLU" arrives at @FlyTPA following flight from Westchester County Airport http://t.co/xX2M2jxQep | null | 2015-02-24 02:53:39 -0800 | Englewood, Florida | Eastern Time (US & Canada) |
570,173,181,727,674,400 | negative | 1 | Customer Service Issue | 0.6872 | Delta | null | kerifischer | null | 0 | @JetBlue no seat assignment 5 mins before a flight...line 20 people deep. Guess I'm sitting with the baggage? @MarinaDomine | null | 2015-02-24 02:47:34 -0800 | Fort Lauderdale, FL | Central Time (US & Canada) |
570,168,203,470,446,600 | neutral | 1 | null | null | Delta | null | peteiuvara | null | 0 | @JetBlue here we go again, 2nd round trip to CA in a week #TrueBlue | null | 2015-02-24 02:27:47 -0800 | New York | Eastern Time (US & Canada) |
570,137,183,442,608,100 | positive | 0.6554 | null | null | Delta | null | BonnieBitchh | null | 0 | @JetBlue sure is 💙 | null | 2015-02-24 00:24:31 -0800 | NYC | Central Time (US & Canada) |
570,121,321,192,894,460 | neutral | 1 | null | null | Delta | null | Ledermuller | null | 3 | @JetBlue wants Customs at Long Beach Airport for future international flights. By @EricBradleyPT http://t.co/J6Hb4JDvER cc: @BrianSumers | null | 2015-02-23 23:21:29 -0800 | Southern California | Pacific Time (US & Canada) |
570,102,708,734,197,760 | negative | 1 | Can't Tell | 0.6697 | Delta | null | djcheros | null | 0 | @JetBlue the worst flying experience I've ever suffered through. I'd appreciate my money back. | null | 2015-02-23 22:07:32 -0800 | Portland, Maine | Eastern Time (US & Canada) |
570,095,219,091,361,800 | positive | 0.6809 | null | 0 | Delta | null | marcmansfield | null | 0 | @JetBlue after my second call to customer service and the fifth person I talked to, an amazing rep fixed it in about 5 mins! :) #persistence | null | 2015-02-23 21:37:46 -0800 | null | null |
570,093,964,059,156,500 | neutral | 1 | null | null | Delta | null | BigDdaBasedLord | null | 0 | RT @JetBlue: Our fleet's on fleek. http://t.co/WEZUMDimYF | null | 2015-02-23 21:32:47 -0800 | ClayCo ATL | Central Time (US & Canada) |
570,088,573,598,355,460 | positive | 1 | null | null | Delta | null | don_bangs | null | 0 | @JetBlue thanks so much! | null | 2015-02-23 21:11:22 -0800 | null | null |
570,087,324,949,864,450 | negative | 1 | Can't Tell | 1 | Delta | null | marcmansfield | null | 0 | @JetBlue my wife sent me a family invite but I never accepted it. She should not be locked into a family account that never got created. | null | 2015-02-23 21:06:24 -0800 | null | null |
570,084,883,332,239,360 | neutral | 1 | null | null | Delta | null | don_bangs | null | 0 | @JetBlue Hey guys do you have a tail number assigned yet to flight 1373 for tomorrow? | null | 2015-02-23 20:56:42 -0800 | null | null |
570,084,632,999,428,100 | negative | 0.6988 | Customer Service Issue | 0.6988 | Delta | null | marcmansfield | null | 0 | @JetBlue I spent an hour on the phone with customer service only to find out that they can't help. Need help with family pooling asap. | null | 2015-02-23 20:55:42 -0800 | null | null |
570,083,989,601,411,100 | neutral | 1 | null | null | Delta | null | KnockoutOC | null | 0 | At the airport ready to get this @JetBlue red eye going.... Soooooo sleepy. #NoPlaceLikeHome #eventhoughits2degreesathome | [33.8191302, -118.1455457] | 2015-02-23 20:53:09 -0800 | New York City | Atlantic Time (Canada) |
570,083,380,265,689,100 | negative | 0.6721 | Can't Tell | 0.3361 | Delta | null | marcmansfield | null | 0 | @JetBlue customer service says since my wife setup a family account that she now can't join mine for a year??? Help me fix please. | null | 2015-02-23 20:50:44 -0800 | null | null |
570,079,918,782,095,360 | negative | 0.6858 | Flight Attendant Complaints | 0.3703 | Delta | null | williamzitser | null | 0 | @JetBlue full to capacity. I also pid extra for these seats. Perhaps the crew could be more helpful. | null | 2015-02-23 20:36:58 -0800 | NYC | Central Time (US & Canada) |
570,077,234,570,010,600 | negative | 1 | Flight Attendant Complaints | 0.6718 | Delta | null | williamzitser | null | 0 | @JetBlue we have. Twice. They said they can't dim those lights. But they did on our first flight. | null | 2015-02-23 20:26:18 -0800 | NYC | Central Time (US & Canada) |
570,076,673,162,543,100 | neutral | 0.6608 | null | null | Delta | null | mOnKofficial | null | 0 | “@JetBlue: @maatkare67 We hope you're still our bae! @TatianaKing @thewayoftheid”haa man | null | 2015-02-23 20:24:05 -0800 | Philadelphia/Cali | Eastern Time (US & Canada) |
570,076,595,647,426,560 | neutral | 1 | null | null | Delta | null | sunflwer1975 | null | 0 | @JetBlue its domestic I just wanted more of an idea so I don't get surprised. | null | 2015-02-23 20:23:46 -0800 | Boston, MA | Arizona |
570,075,711,433,609,200 | positive | 1 | null | null | Delta | null | MarkGuerra3 | null | 0 | @JetBlue That makes two of us! Lol #Blushing | null | 2015-02-23 20:20:15 -0800 | 805 CA | null |
570,073,705,507,725,300 | neutral | 1 | null | null | Delta | null | sunflwer1975 | null | 0 | @JetBlue would a storage container like this green one be acceptable to check in with luggage? 18Gal totes http://t.co/mJtK2SFuhG | [42.36005288, -71.06315559] | 2015-02-23 20:12:17 -0800 | Boston, MA | Arizona |
570,073,661,241,057,300 | positive | 0.6618 | null | null | Delta | null | MarkGuerra3 | null | 0 | @JetBlue Happy Anniversary!! It's hard to believe you're 15!! You're so young! | null | 2015-02-23 20:12:06 -0800 | 805 CA | null |
570,073,592,848,715,800 | negative | 0.6757 | Can't Tell | 0.3515 | Delta | null | empiricalco | null | 0 | @JetBlue JFK NYC staff is amazing. The #lax JetBlue... Sending an email with details but it was a disappointing experience @JetBlueCheeps | null | 2015-02-23 20:11:50 -0800 | 22nd Century | Pacific Time (US & Canada) |
570,070,740,566,990,850 | positive | 1 | null | null | Delta | null | emooreme | null | 0 | @JetBlue #1680 Super smooth flight and landing. Nicely done. | null | 2015-02-23 20:00:30 -0800 | DC SF | Eastern Time (US & Canada) |
570,068,045,500,194,800 | neutral | 0.6372 | null | 0 | Delta | null | djcheros | null | 0 | @JetBlue try harder. Take a winners attitude to your work. | null | 2015-02-23 19:49:48 -0800 | Portland, Maine | Eastern Time (US & Canada) |
570,066,859,330,019,300 | negative | 0.657 | Can't Tell | 0.657 | Delta | null | djcheros | null | 0 | @JetBlue you can do better than this. And you can do better for me and all the passengers. #flight108 jfk to pwm. | null | 2015-02-23 19:45:05 -0800 | Portland, Maine | Eastern Time (US & Canada) |
570,066,554,848,743,400 | negative | 1 | Late Flight | 1 | Delta | null | djcheros | null | 0 | @JetBlue we would have been up in the air by now. Now our new plane we've been redirected to has mechanical errors aka more delays 2/3 | null | 2015-02-23 19:43:52 -0800 | Portland, Maine | Eastern Time (US & Canada) |
570,066,245,195,829,250 | negative | 1 | Late Flight | 1 | Delta | null | djcheros | null | 0 | @JetBlue you delay all my flights. Then you redirect my gate. Then you tell me had we stuck with the original gate we would have 1/3 | null | 2015-02-23 19:42:38 -0800 | Portland, Maine | Eastern Time (US & Canada) |
570,066,175,008,350,200 | neutral | 1 | null | null | Delta | null | thereal_edwin | null | 0 | “@JetBlue: Our fleet's on fleek. http://t.co/Vxn2J36M7V” this happened | null | 2015-02-23 19:42:22 -0800 | null | null |
570,066,166,930,145,300 | negative | 1 | Damaged Luggage | 0.3587 | Delta | null | DarthVada_R2D2 | null | 0 | @JetBlue - Definitely no note from whoever stole from me. | null | 2015-02-23 19:42:20 -0800 | null | Atlantic Time (Canada) |
570,065,109,961,322,500 | negative | 1 | Customer Service Issue | 0.6662 | Delta | null | DarthVada_R2D2 | null | 0 | @JetBlue but the 4 hour policy- when I called and they said I didn't report it soon enough. What would have changed if I had noticed sooner? | null | 2015-02-23 19:38:08 -0800 | null | Atlantic Time (Canada) |
570,063,322,449,616,900 | negative | 0.6196 | Can't Tell | 0.3152 | Delta | null | DarthVada_R2D2 | null | 0 | @JetBlue - Hopefully that will help someone in the future. Would there have been a different procedure if I had discovered the theft sooner? | null | 2015-02-23 19:31:01 -0800 | null | Atlantic Time (Canada) |
570,061,375,592,136,700 | negative | 1 | Lost Luggage | 0.6666 | Delta | null | DarthVada_R2D2 | null | 0 | @JetBlue - I did that as soon as I realized. Will they try to figure out who is stealing from people's bags? Security cameras? Anything? | null | 2015-02-23 19:23:17 -0800 | null | Atlantic Time (Canada) |
570,060,184,908,910,600 | negative | 1 | Lost Luggage | 1 | Delta | null | DarthVada_R2D2 | null | 0 | @JetBlue - I did, but since I was stranded in SYR without a ride I missed the window of opportunity to have rights in this matter. (4 hours) | null | 2015-02-23 19:18:33 -0800 | null | Atlantic Time (Canada) |
570,059,496,300,548,100 | negative | 1 | Can't Tell | 0.66 | Delta | null | williampseymour | null | 1 | @JetBlue absolutely no worries. I'm just never flying with you again. Ever. Even I have to hitch hike cross country #passengersarepeople | null | 2015-02-23 19:15:49 -0800 | null | null |
570,059,462,976,917,500 | negative | 0.6521 | Lost Luggage | 0.6521 | Delta | null | djcheros | null | 0 | @JetBlue DONT LOSE MY LUGGAGE!!! | null | 2015-02-23 19:15:41 -0800 | Portland, Maine | Eastern Time (US & Canada) |
570,059,116,066,017,300 | negative | 0.699 | Flight Booking Problems | 0.3611 | Delta | null | djcheros | null | 0 | @jetblue you just directed me to your mobile website. Where is the direct link? GET IT TOGETHER! | null | 2015-02-23 19:14:19 -0800 | Portland, Maine | Eastern Time (US & Canada) |
570,058,565,974,675,460 | negative | 1 | Can't Tell | 1 | Delta | null | djcheros | null | 0 | @JetBlue if I had made as many mistakes as you in as short a period of time. I would I have lost my job at this point!!! | null | 2015-02-23 19:12:07 -0800 | Portland, Maine | Eastern Time (US & Canada) |
570,058,262,743,101,440 | negative | 1 | Customer Service Issue | 1 | Delta | null | williampseymour | null | 0 | @JetBlue I understand why ur doing it. But for someone who just traveled 2+ hours to get here early. Relax b4 flight etc. Adv notice maybe?? | null | 2015-02-23 19:10:55 -0800 | null | null |
570,056,726,793,359,360 | negative | 1 | Late Flight | 1 | Delta | null | djcheros | null | 0 | @JetBlue not one of my four flights this trip has been on time. What the he'll is your companies problem? | null | 2015-02-23 19:04:49 -0800 | Portland, Maine | Eastern Time (US & Canada) |
570,051,731,033,235,460 | neutral | 1 | null | null | Delta | null | JoeDavis913 | null | 0 | Stop this madness RT @JetBlue: Our fleet's on fleek. http://t.co/7x9uSbj2FV | null | 2015-02-23 18:44:58 -0800 | null | null |
570,050,603,851,710,460 | neutral | 0.6857 | null | null | Delta | null | kbosspotter | null | 0 | @JetBlue I can't find a good photo of it... You got one? #goodnight | null | 2015-02-23 18:40:29 -0800 | Logan International Airport | Atlantic Time (Canada) |
570,049,623,697,461,250 | positive | 1 | null | null | Delta | null | jennielin | null | 0 | @JetBlue FYI, I'm onboard #616 comfortably travelling to JFK, seat was no problem as you said. Thanks for making flying more civilized! | null | 2015-02-23 18:36:35 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
570,049,018,820,042,750 | positive | 1 | null | null | Delta | null | kbosspotter | null | 0 | @JetBlue I like " Follow @JetBlue " | null | 2015-02-23 18:34:11 -0800 | Logan International Airport | Atlantic Time (Canada) |
570,048,915,518,533,600 | neutral | 0.6514 | null | null | Delta | null | kbosspotter | null | 0 | @JetBlue or she ;) | null | 2015-02-23 18:33:47 -0800 | Logan International Airport | Atlantic Time (Canada) |
570,048,890,466,111,500 | negative | 1 | Late Flight | 1 | Delta | null | MariaZarkadas | null | 0 | @JetBlue @DatingRev mco to lag two hour delay and sitting in Tarmac going on 40 minutes with infants crying on plane!! Get us off this plane | null | 2015-02-23 18:33:41 -0800 | New York | null |
570,048,804,550,004,740 | negative | 1 | Bad Flight | 0.6304 | Delta | null | DatingRev | null | 0 | @JetBlue what maintenance? The flight landed from Jamaica, has to go through security then get to term 3 then cleaned then board | null | 2015-02-23 18:33:20 -0800 | Los Angeles, CA | Eastern Time (US & Canada) |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.