utterance_id
stringlengths
19
23
transcript
stringlengths
1
554
emotion
stringclasses
12 values
valence
float64
1
5.5
activation
float64
1
5
domination
float64
0.5
5
Ses05F_impro05_M027
Ma'am, international flights are not cheap and there's many reasons for that. It does not have solely to do with your baggage or-
fru
2.5
3
3.5
Ses05F_impro05_F022
Right, but part of the agreement is that I'm paying so that I can take myself and my belongings with me.
ang
2
4
4
Ses05F_impro05_M028
Right. Yes, ma'am.
fru
3
2.5
2.5
Ses05F_impro05_F023
And that you're going to transport them safely from one place to another.
ang
2
4
4
Ses05F_impro05_M029
Right, and also if you'll read the fine print of your agreement you'll see that while we do bear some responsibility for lost luggage, it is a fifty dollar voucher.
fru
2.5
3
4
Ses05F_impro05_F024
That's all you can offer me? I mean, my the stuff in there is worth way more than fifty dollar.
ang
2.5
4
4
Ses05F_impro05_M030
Well, I understand that. Did you buy flight insurance?
neu
3
3
3
Ses05F_impro05_F025
No.
xxx
2.5
2.5
2.5
Ses05F_impro05_M031
Well, my hands are really tied then.
neu
2.5
3
3.5
Ses05F_impro05_F026
Why do I need flight insurance? Why don't you guys just guarantee that you're going to get the stuff that I leave with to my destination?
fru
2
4
4.5
Ses05F_impro05_M032
Well, it's like any kind of insurance. You don't-when you get it, then you get more. You know, Like if you--
neu
3
3.5
4
Ses05F_impro05_F027
Right, but if I'm riding a bus, I don't need to buy luggage insurance that the backpack I take on is going to get to my destination with me.
fru
2
3.5
4
Ses05F_impro05_M033
Well, of course not because you've got your backpack with you the whole time. Now, if you--you said this was a travel bag. Why weren't you carrying it on if it was so important?
neu
2
3
4
Ses05F_impro05_F028
Because they made me check it. It's too heavy.
fru
2.5
3
3.5
Ses05F_impro05_M034
Uh, so it was really heavy.
neu
3
3
3
Ses05F_impro05_F029
So I would have carried it on, but they made me check it and then they lost it.
xxx
2.5
4
4.5
Ses05F_impro05_M035
Well, you know what, it could still turn up, but until then I can offer you this fifty dollar voucher.
fru
3
3
3.5
Ses05F_impro05_F030
There's nothing else you can do?
fru
2
3.5
3.5
Ses05F_impro05_M036
I'm sorry, ma'am, there's nothing else I can do. My hands are really tied here. I really wish there was something else I could do for you.
neu
2.5
3
3.5
Ses05F_impro05_F031
I don't believe that for a second.
ang
2
3
4.5
Ses05F_impro05_M037
Well I don't know why you wouldn't believe that.
neu
2.5
3
2.5
Ses05F_impro05_M038
Obviously, I'm doing everything that I can here.
fru
2.5
3
3
Ses05F_impro05_F032
No, I don't think you are. I mean If you were doing everything you could, you'd either give me more money or you'd figure out where my bag is.
xxx
1.5
4
4.5
Ses05F_impro05_M039
Well, I have no way to give you more money. I'm giving you as much money as I can, and figuring- as far as figuring out where you bag is-
neu
2.5
3
4
Ses05F_impro05_F033
What do you mean as you can? Who makes up these rules?
ang
2.5
4
4
Ses05F_impro05_M040
makes up?
neu
2.5
2.5
3
Ses05F_impro05_F034
You're an autono- autonomous human being. You could- You could go into the com-
ang
2.5
4
3.5
Ses05F_impro05_M041
The airline makes these rules, mom ma'am.
neu
3
3
3.5
Ses05F_impro05_F035
You could go into the computer and- you know- print-
xxx
2
3
3
Ses05F_impro05_M042
I've gone into the computer. I told you exactly what I can see in the computer that your luggage did arrive here.
xxx
2.5
3
3.5
Ses05F_impro05_F036
So I'm just supposed to oh, well, oops, my luggage is gone and be fine with that and take your stinking fifty dollar voucher?
fru
1.5
4
4.5
Ses05F_impro05_M043
Well, you can take my stinking fifty dollar voucher and go home and wait and see if your luggage turns up. And if it does, then we'll deliver it to you.
fru
3
3
4
Ses05F_impro05_F037
And you have no guarantee.
fru
2
3
3.5
Ses05F_impro05_M044
I have no guarantee, absolutely not.
fru
3
3
3
Ses05F_impro05_F038
This is ridiculous.
fru
2
2.5
3.5
Ses05F_impro05_M045
How can I guarantee finding your luggage when it's lost?
fru
2.5
2.5
3.5
Ses05F_impro05_F039
Uh- Because you guys lost it, so it should be your responsibility to find it, too.
fru
2
3
4
Ses05F_impro05_M046
Right, well, when you're at home and you lose something, do you guarantee that you're going to find it later on?
fru
3
3
3.5
Ses05F_impro05_F040
Oh, come on. Would you cut it out? This is ridiculous.
fru
2
3.5
3.5
Ses05F_impro05_M047
Well, it sounds to me like you're being ridiculous
fru
2.5
3
3.5
Ses05F_impro05_F041
No, I don't think I am. I like have a whole bunch of stuff that means a lot to me, and I brought it you know from Africa. It's not like I can just go back and get it whenever I want.
ang
1
4.5
4.5
Ses05F_impro05_M048
Right.
neu
3
3
2.5
Ses05F_impro05_F042
It's not like I can go to Kmart and buy another.
ang
1.5
4
4.5
Ses05F_impro05_M049
I understand that, ma'am, but things get lost. There's nothing I can do about that. Things happen. Accidents happen.
fru
2.5
3.5
4.5
Ses05F_impro05_M050
And while I really would love to be able to hand you your bag right now, obviously I can't do that.
neu
2.5
3.5
4
Ses05F_impro05_F043
okay fine.
xxx
2
2.5
2
Ses05F_impro05_M051
So you'd like the fifty dollar voucher?
neu
3
2.5
2.5
Ses05F_impro05_F044
Yeah, I'll take your fifty dollar voucher.
fru
2
3.5
3.5
Ses05F_impro05_M052
Okay, just fill out these three forms, and um- you'll- we'll have that sent to you within the next three weeks and, of course, we'll definitely keep an eye out for your bag.
neu
3.5
3
3.5
Ses05F_impro05_F045
Thanks.
fru
2.5
2.5
2.5
Ses05F_impro05_M053
You have a wonderful day.
neu
4
2.5
3
Ses05F_impro06_M000
What's wrong Melissa?
xxx
2.5
3
2.5
Ses05F_impro06_F000
A good friend of mine passed away the other day.
sad
2
2
3
Ses05F_impro06_M001
Oh no, I'm so sorry. What happened?
sad
1.5
3
3
Ses05F_impro06_F001
Oh they had some pretty progressive cancer,
sad
2
2.5
3
Ses05F_impro06_F002
metastasized and it was old and they knew that it wasn't looking good, but-
sad
1.5
2
3
Ses05F_impro06_M002
That's the worst. I'm so sorry. Did you know him well?
sad
2
2
3.5
Ses05F_impro06_F003
Yeah. We were. Pretty close.
sad
1.5
2.5
3
Ses05F_impro06_F004
[BREATHING]
sad
2
2.5
2.5
Ses05F_impro06_M003
I am so sorry, It's-
sad
2
2.5
2.5
Ses05F_impro06_M004
It's the worst when they go like that. [GARBAGE] Was he young?
sad
2
2.5
3
Ses05F_impro06_F005
Kind of.
sad
1.5
2.5
2.5
Ses05F_impro06_F006
It's hard to watch when it's painful for them, you know.
sad
1.5
2.5
4
Ses05F_impro06_M005
Absolutely, absolutely.
sad
2
3
3.5
Ses05F_impro06_M006
It's the think
sad
2.5
2
2.5
Ses05F_impro06_F007
I just, I don't know.
sad
2
2
3.5
Ses05F_impro06_M007
There's no reason for it.
sad
2.5
2.5
3.5
Ses05F_impro06_F008
I know.
sad
1.5
1.5
3.5
Ses05F_impro06_F009
And he could of... He was pretty awesome
sad
2
2.5
3
Ses05F_impro06_M008
Yeah? What'd he do? What did they do? How'd you know him?
sad
2.5
3
3
Ses05F_impro06_F010
Uh, We grew up together.
sad
2.5
2.5
3
Ses05F_impro06_M009
yeah.
sad
3
2.5
2.5
Ses05F_impro06_M010
Is he an actor too, or-?
neu
3
2.5
3
Ses05F_impro06_F011
Yeah, he kind of did a lot of things, but we acted together, sometimes.
sad
2
2
2.5
Ses05F_impro06_F012
I feel really bad for his family, you know.
sad
1.5
2.5
3
Ses05F_impro06_M011
Yes of course, of course.
sad
2.5
2
3.5
Ses05F_impro06_F013
It must be really, really hard to lose a child.
sad
2
3
4
Ses05F_impro06_M012
Was he very close to his family?
neu
2.5
2.5
3
Ses05F_impro06_F014
Yeah. And they were really supportive, like through the whole process, but-
sad
2.5
2.5
3
Ses05F_impro06_M013
yeah.
neu
2.5
2
2.5
Ses05F_impro06_F015
[BREATHING]
sad
2
2
2.5
Ses05F_impro06_F016
I can't imagine what his- what his parents are going through.
sad
1.5
2
3
Ses05F_impro06_M014
Of course not. You have no idea what it's like to lose a kid.
sad
2
2.5
3.5
Ses05F_impro06_F017
Yeah, I'm just going to miss him.
sad
2
2.5
3
Ses05F_impro06_M015
Of course. If there's anything I can do, you just let me know. Okay?
xxx
2.5
2.5
3.5
Ses05F_impro06_F018
Thank you.
sad
2
3
3
Ses05F_impro06_M016
Of course.
xxx
3
2
3
Ses05F_impro06_M017
Is there a funeral planned? or-
neu
2.5
2
2.5
Ses05F_impro06_F019
Yeah, they're going to do some sort of memorial service or something.
sad
2.5
3
3
Ses05F_impro06_M018
Cool, Well, If you want me to go with you, I will.
neu
3
3
3
Ses05F_impro06_F020
Thanks.
sad
2.5
2.5
2.5
Ses05F_impro06_M019
No problem.
neu
3
2
2.5
Ses05F_impro06_F021
It's really bizarre, you know, when you know somebody really well, and then...
sad
2.5
3
3
Ses05F_impro06_F022
something happens and they die and it's like-
sad
2
3
3.5
Ses05F_impro06_F023
really hard to imagine that like you're going to continue to live, and that person's just going to have stopped.
sad
2
3.5
3
Ses05F_impro06_M020
Right, it just doesn't make any sense, it's not real. It doesn't feel real.
sad
2
3
3
Ses05F_impro06_M021
yeah.
neu
3
2
2.5
Ses05F_impro06_F024
[BREATHING]
sad
1.5
3
2
Ses05F_impro06_M022
Do you know what, it's going to pass,eventually, I mean it'll never pass, it'll always be there, and you'll always remember and everything like that, but you know. It'll get easier I guess.
neu
2.5
3.5
4
Ses05F_impro06_F025
yeah.
sad
3
2
2.5