Date received
stringdate 2011-12-01 00:00:00
2025-09-20 00:00:00
| Product
stringclasses 21
values | Sub-product
stringclasses 86
values | Issue
stringclasses 178
values | Sub-issue
stringclasses 272
values | Consumer complaint narrative
stringlengths 4
36k
⌀ | Company public response
stringclasses 11
values | Company
stringlengths 3
88
| State
stringclasses 63
values | ZIP code
stringlengths 5
5
⌀ | Tags
stringclasses 3
values | Consumer consent provided?
stringclasses 4
values | Submitted via
stringclasses 7
values | Date sent to company
stringdate 2011-12-01 00:00:00
2025-09-20 00:00:00
| Company response to consumer
stringclasses 8
values | Timely response?
stringclasses 2
values | Consumer disputed?
stringclasses 2
values | Complaint ID
stringlengths 1
8
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
2025-09-20
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
EQUIFAX, INC.
|
FL
|
34987
| null | null |
Web
|
2025-09-20
|
In progress
|
Yes
| null |
16042715
|
2025-09-17
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
Experian Information Solutions Inc.
|
AL
|
35461
| null | null |
Web
|
2025-09-17
|
In progress
|
Yes
| null |
15991349
|
2023-05-05
|
Checking or savings account
|
Checking account
|
Managing an account
|
Problem using a debit or ATM card
|
Hello CFPB and US Bank, i have over 12 fraudulent ATM transactions and i ; ve tried calling to file a FRAUD claim on these and every time i have, the reps on the phone have no idea how to do it or they keep thinking i want to file a dispute which isnt the case, these are fraudulent transactions totaling over {$1900.00}.
They mailed me a new card which im still waiting on but im not sure if a fraud claim has been filed properly for these transactions so im filing a CFPB claim in hopes of getting my money back and getting a claim filed the correct way.
My debit card was cloned and used without my authorization at the ATM, leaving my account empty. The ATM deposits are verified but all the withdrawals are not me The first atm withdrawal started on XXXX the last withdrawal was on XXXX Please help me recover my funds.
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
U.S. BANCORP
|
IA
|
52804
| null |
Consent provided
|
Web
|
2023-05-05
|
Closed with monetary relief
|
Yes
| null |
6934544
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
EQUIFAX, INC.
|
TX
|
77375
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16040232
|
2025-09-15
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
LEXISNEXIS
|
TX
|
79605
| null | null |
Web
|
2025-09-15
|
Closed with explanation
|
Yes
| null |
15937856
|
2018-03-19
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account status incorrect
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
SYNCHRONY FINANCIAL
|
NJ
|
08080
| null | null |
Fax
|
2018-03-21
|
Closed with explanation
|
Yes
| null |
2847147
|
2025-09-10
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
CBC Companies, Inc.
|
MO
|
64110
| null | null |
Web
|
2025-09-11
|
Closed with non-monetary relief
|
Yes
| null |
15844466
|
2025-09-17
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account information incorrect
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
CA
|
92115
| null | null |
Web
|
2025-09-17
|
In progress
|
Yes
| null |
16004427
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account information incorrect
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
LA
|
71052
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16016910
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
IL
|
60176
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16035665
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account status incorrect
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
MS
|
39209
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16038134
|
2025-09-03
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Personal information incorrect
| null | null |
Experian Information Solutions Inc.
|
NV
|
89447
| null | null |
Web
|
2025-09-03
|
In progress
|
Yes
| null |
15699315
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Personal information incorrect
| null | null |
EQUIFAX, INC.
|
MN
|
551XX
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16025016
|
2025-01-09
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Experian Information Solutions Inc.
|
NJ
|
08104
| null |
Consent not provided
|
Web
|
2025-01-09
|
Closed with explanation
|
Yes
| null |
11445504
|
2022-09-19
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Experian Information Solutions Inc.
|
CA
|
93311
| null |
Consent not provided
|
Web
|
2022-09-19
|
Closed with non-monetary relief
|
Yes
| null |
5994998
|
2022-08-15
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
|
Hi I am submitting this XXXX XXXX this isn't any influence and this is not a third party. XXXX has low and unfair credit number for me in their report. I have complained. The problem has not been resolved. my fico has me at a credit score over 719XXXX has me at a score around 590. That is a huge difference. XXXX paints me as a XXXX. my fico say I have good credit. What the heck is going on here. i have almost no debt and my identity was stolen causing my score to drop n i made this clear for 60 days straight with XXXX i spoke to a representative agent name XXXX XXXX XXXX XXXX XXXX from the fraud department I prefer to speak to a us rept but they refused they had me on mute for 4 hours which was hurtful I have a perfect repayment record. I have very low credit utilization. I have three negative credit items outstanding debt now. I have modest but ok income. Social Security. Something is wrong with XXXX. I do not understand why they are abusing consumers .This was a fist step towards attempting resolution. They kept lying telling me they disputed n its not reporting but it keep reporting this inaccurate information without my authorization. They refused or were unable to verify n remove the inquiries and its been 60days n they record the calls n admitted they had my police report n ftc and affidavit That was after attempting to contact XXXX more than 21 times. XXXX is an abusive company. They are supposed to be protecting consumers. They need to be reigned in. they are causing me severe XXXX and stopping me from getting this job offer n now im XXXX n cant provide to my XXXX year old daughter PLEASE HELP ME PLEASE im XXXX now.with no help.
| null |
EQUIFAX, INC.
|
NY
|
125XX
| null |
Consent provided
|
Web
|
2022-08-15
|
Closed with explanation
|
Yes
| null |
5879235
|
2022-08-09
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Problem with a credit reporting company's investigation into an existing problem
|
Difficulty submitting a dispute or getting information about a dispute over the phone
|
I have tried to send my disputes to the major credit bureaus but are having difficulties in submitting my disputes and getting the inaccurate information corrected on my credit report.
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
NC
|
XXXXX
| null |
Consent provided
|
Web
|
2022-08-09
|
Closed with non-monetary relief
|
Yes
| null |
5858340
|
2023-06-19
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Experian Information Solutions Inc.
|
CA
|
92880
| null |
Consent not provided
|
Web
|
2023-06-19
|
Closed with explanation
|
Yes
| null |
7139337
|
2025-08-01
|
Debt collection
|
I do not know
|
False statements or representation
|
Attempted to collect wrong amount
| null | null |
EOS Holdings, Inc.
|
VA
|
24550
| null | null |
Web
|
2025-08-01
|
Closed with explanation
|
Yes
| null |
15011091
|
2018-11-09
|
Mortgage
|
Conventional home mortgage
|
Trouble during payment process
| null |
Rushmore Loan Management bought out our loan was told I was 3 months behind my husband 's daughter paid the loans to catch it up. I paid off the loan early I thought logged into the web site it says I owe almost 16.00. I then received a notice that I owed a deferred payment of almost XXXX called and was told that I have three payments behind was told that I could make payments until it was paid because it is due in XX/XX/XXXX so I sent XXXX last month they kept the money it shows it is in escrow account sent XXXX More then sent XXXX to make sure the deferred payment was paid off. Noticed today the second payment of XXXX was returned plus the XXXX was returned. I called them was told we do not take partial payments but yet they still have the first XXXX I sent and I'm still getting letters that if I don't pay it off beforeXX/XX/XXXX they will foreclose on our home
| null |
RUSHMORE LOAN MANAGEMENT SERVICES LLC
|
TX
|
776XX
|
Servicemember
|
Consent provided
|
Web
|
2018-11-09
|
Closed with explanation
|
Yes
| null |
3070899
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
Experian Information Solutions Inc.
|
GA
|
30228
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16038481
|
2025-09-17
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Credit inquiries on your report that you don't recognize
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
NC
|
28358
| null | null |
Web
|
2025-09-17
|
In progress
|
Yes
| null |
16002689
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account information incorrect
| null | null |
EQUIFAX, INC.
|
TN
|
38462
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16011481
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
EQUIFAX, INC.
|
FL
|
33324
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16045440
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
EQUIFAX, INC.
|
FL
|
32811
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16040503
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
EQUIFAX, INC.
|
GA
|
30349
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16056473
|
2025-09-17
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
Experian Information Solutions Inc.
|
CA
|
93257
| null | null |
Web
|
2025-09-17
|
In progress
|
Yes
| null |
15991445
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Investigation took more than 30 days
| null | null |
EQUIFAX, INC.
|
TX
|
75134
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16031583
|
2025-09-07
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
Resurgent Capital Services L.P.
|
TX
|
765XX
| null | null |
Web
|
2025-09-07
|
In progress
|
Yes
| null |
15776240
|
2022-03-08
|
Checking or savings account
|
Checking account
|
Managing an account
|
Problem accessing account
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
WELLS FARGO & COMPANY
|
SD
|
57071
|
Servicemember
| null |
Phone
|
2022-03-08
|
Closed with monetary relief
|
Yes
| null |
5297162
|
2022-09-07
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Problem with a credit reporting company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Experian Information Solutions Inc.
|
GA
|
30038
| null |
Consent not provided
|
Web
|
2022-09-07
|
Closed with explanation
|
Yes
| null |
5951881
|
2020-10-02
|
Credit card or prepaid card
|
Government benefit card
|
Unexpected or other fees
| null |
I am at my wits end with Bank of America and I need assistance ASAP!
I filed the following CFPB complaints : 1st Complaint - XXXX 2nd Complaint- XXXX The first complaint was closed and should NOT have as it has not been resolved.
I initially called BofA on XX/XX/2020. I spoke to a young lady that I felt didn't know what she was doing. When I spoke to her, I told her that there were 26 Charges to Element Colors ( From XXXX XXXX ) that were FRAUD! A total of {$2500.00}. I also informed her that a charge for XXXX for {$2000.00} was also fraud. She advised me that she would report all of the charges and an investigation would be conducted. Fast Forward to today .... I have received credit for the XXXX charge and received a letter dated XX/XX/2020 informing me that the charge has been deemed as fraud. I have also confirmed the XXXX charge has been credited. MY ISSUE now is that the letters I have received mention NOTHING about the 26 Charges to Element ( made in XXXX XXXX ). These ARE NOT my charges and need to be credited ASAP! This is ridiculous! I need for BofA to conduct an investigation and issue a credit for the Element Colors charges ASAP. The letter from BofA dated XX/XX/2020 says there are no other claims, which is INCORRECT! BofA needs to pull the call I made on XX/XX/2020 to confirm this! I talked to the young lady for over an hour and she confirmed she would file a claim for the 26 Element Color charges and the XXXX Charge. I am starting to think that she did not follow through and that is NOT my error! BofA PULL THE CALL and do your JOB and Fix this!
I also called BofA at XXXX today and waited on hold for an hour and a half, then received a message that the office was closed. I am frustrated because I reported these charges from XXXX XXXX and I am tired of waiting. I need this money! Please have BofA pull my initial call and conduct a proper investigation. This is a Regulatory bank violation and I am about ready to get a lawyer.
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
BANK OF AMERICA, NATIONAL ASSOCIATION
|
NV
|
89166
| null |
Consent provided
|
Web
|
2020-10-02
|
Closed with explanation
|
No
| null |
3877201
|
2025-09-17
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
Experian Information Solutions Inc.
|
CA
|
90063
| null | null |
Web
|
2025-09-17
|
In progress
|
Yes
| null |
16001577
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account information incorrect
| null | null |
EQUIFAX, INC.
|
CA
|
95670
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16057397
|
2025-09-04
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
Experian Information Solutions Inc.
|
GA
|
30035
| null | null |
Web
|
2025-09-04
|
In progress
|
Yes
| null |
15721391
|
2025-08-20
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
Velocity Portfolio Group
|
TX
|
75063
| null | null |
Web
|
2025-09-04
|
Closed with explanation
|
Yes
| null |
15387225
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
Kriya Capital, LLC
|
NY
|
10465
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16053081
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Investigation took more than 30 days
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
NY
|
11373
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16031438
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
FL
|
32720
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16013099
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Problem with personal statement of dispute
| null | null |
EQUIFAX, INC.
|
NY
|
10462
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16047028
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
NJ
|
08901
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16032106
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
EQUIFAX, INC.
|
OH
|
45327
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16014630
|
2025-09-15
|
Debt collection
|
I do not know
|
False statements or representation
|
Attempted to collect wrong amount
| null | null |
Resurgent Capital Services L.P.
|
CA
|
95210
| null | null |
Web
|
2025-09-15
|
Closed with explanation
|
Yes
| null |
15951852
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
EQUIFAX, INC.
|
NJ
|
07111
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16054417
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
NC
|
27529
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16020132
|
2025-09-10
|
Debt collection
|
I do not know
|
Took or threatened to take negative or legal action
|
Threatened or suggested your credit would be damaged
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
PENTAGON FEDERAL CREDIT UNION
|
NY
|
13603
| null |
Consent not provided
|
Web
|
2025-09-11
|
Closed with explanation
|
Yes
| null |
15815376
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
LA
|
70031
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16033112
|
2025-09-18
|
Debt collection
|
I do not know
|
Attempts to collect debt not owed
|
Debt was result of identity theft
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
TX
|
75050
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16031148
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
GA
|
30253
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16019845
|
2025-09-05
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
Experian Information Solutions Inc.
|
GA
|
30213
| null | null |
Web
|
2025-09-05
|
In progress
|
Yes
| null |
15751053
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
FL
|
33010
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16014724
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
EQUIFAX, INC.
|
GA
|
30012
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16040074
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
EQUIFAX, INC.
|
IL
|
60438
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16059542
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account information incorrect
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
CA
|
90505
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16035368
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account information incorrect
| null | null |
EQUIFAX, INC.
|
NY
|
11226
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16051531
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
EQUIFAX, INC.
|
TX
|
78642
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16039351
|
2025-08-11
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
TX
|
76082
| null | null |
Web
|
2025-08-11
|
In progress
|
Yes
| null |
15203256
|
2025-08-01
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
EQUIFAX, INC.
|
FL
|
33033
| null | null |
Web
|
2025-08-01
|
In progress
|
Yes
| null |
15040401
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
SC
|
292XX
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16064786
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account status incorrect
| null | null |
Experian Information Solutions Inc.
|
TX
|
76401
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16019415
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Problem with personal statement of dispute
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
TX
|
76103
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16033796
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Investigation took more than 30 days
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
IN
|
46320
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16035941
|
2025-09-16
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
LEXISNEXIS
|
FL
|
33160
| null | null |
Web
|
2025-09-16
|
Closed with explanation
|
Yes
| null |
15968366
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
EQUIFAX, INC.
|
CA
|
90221
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16047242
|
2025-09-11
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Unable to get your credit report or credit score
|
Other problem getting your report or credit score
| null | null |
CBC Companies, Inc.
|
MN
|
55414
| null | null |
Web
|
2025-09-11
|
Closed with non-monetary relief
|
Yes
| null |
15885941
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
MD
|
21212
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16032889
|
2025-09-18
|
Money transfer, virtual currency, or money service
|
Mobile or digital wallet
|
Unauthorized transactions or other transaction problem
| null | null | null |
Block, Inc.
|
MS
|
39601
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16011173
|
2025-09-05
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
Experian Information Solutions Inc.
|
CA
|
95355
| null | null |
Web
|
2025-09-05
|
In progress
|
Yes
| null |
15749303
|
2025-06-04
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
|
You have reported inaccurate and unauthorized accounts on my credit report, which is a violation of the Fair Credit Reporting Act ( 15 U.S. Code 1681i ) requiring a proper reinvestigation of disputed items, and 1681e ( b ), which mandates maximum possible accuracy. These false entries are damaging and unjust, especially since Ive never opened or authorized these accounts. If you fail to investigate and correct this, I may pursue legal action under the FCRA and FDCPA ( 15 U.S. Code 1692e ) for deceptive and misleading reporting.
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
MI
|
483XX
| null |
Consent provided
|
Web
|
2025-06-04
|
Closed with non-monetary relief
|
Yes
| null |
13898772
|
2024-05-30
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Investigation took more than 30 days
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Experian Information Solutions Inc.
|
NY
|
11434
| null |
Consent not provided
|
Web
|
2024-05-30
|
Closed with explanation
|
Yes
| null |
9138723
|
2022-06-16
|
Mortgage
|
Conventional home mortgage
|
Trouble during payment process
| null |
I have 2 mortgages with Select Portfolio Servicing ( SPS ). In XX/XX/2022, I mailed in the payments for both mortgages. SPS applied BOTH payments to only 1 of the mortgages. I contacted them on XX/XX/2022 to correct the problem. I was informed from a SPS associate that it could take up to 60 days to correct. On XX/XX/2022, I found out that SPS had reported to the Credit Reporting Agencies, that I was late on my mortgage payment and my credit scores DROPPED XXXX POINTS. I called SPS again on XX/XX/2022 and discussed the problem with them to no avail. They refuse to expedite the correction and now I am fearful that they will report another late payment in XXXX. Yesterday, I applied for a small loan with my bank and was declined due to a low credit score. HELP ME PLEASE!!!!!
|
Company believes it acted appropriately as authorized by contract or law
|
SELECT PORTFOLIO SERVICING, INC.
|
IN
|
46227
| null |
Consent provided
|
Web
|
2022-06-16
|
Closed with explanation
|
Yes
| null |
5677944
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Investigation took more than 30 days
| null | null |
EQUIFAX, INC.
|
NY
|
11434
|
Servicemember
| null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16061900
|
2020-06-25
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Problem with a credit reporting company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
EQUIFAX, INC.
|
GA
|
30144
| null |
Consent not provided
|
Web
|
2020-06-25
|
Closed with explanation
|
Yes
| null |
3716898
|
2025-08-26
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
Experian Information Solutions Inc.
|
FL
|
34219
| null | null |
Web
|
2025-08-26
|
In progress
|
Yes
| null |
15535033
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Personal information incorrect
| null | null |
EQUIFAX, INC.
|
MS
|
38701
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16053889
|
2025-09-04
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
Experian Information Solutions Inc.
|
CA
|
93618
| null | null |
Web
|
2025-09-04
|
In progress
|
Yes
| null |
15687846
|
2025-09-05
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
Experian Information Solutions Inc.
|
MS
|
39044
| null | null |
Web
|
2025-09-05
|
In progress
|
Yes
| null |
15732146
|
2025-02-07
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
GA
|
30127
| null |
Consent not provided
|
Web
|
2025-02-07
|
Closed with non-monetary relief
|
Yes
| null |
11988617
|
2025-04-11
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
|
This notice is a formal demand under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681b, and all applicable consumer protection laws. I am notifying you that the following hard inquiry/inquiries on my consumer credit report were made without my knowledge or express written consent, and therefore constitute a violation of federal law : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX According to FCRA 15 U.S.C. 1681b ( a ), no person or entity may access a consumers credit report without a permissible purpose. You, as the consumer reporting agency, are required under 1681i to conduct a reasonable investigation and to remove or correct any information that can not be verified as accurate and authorized.
This is your final opportunity to provide documented proof of a signed authorization by me permitting the above-named company/companies to access my credit file. Any claim of verification must include the actual documentation, not a generic statement that the inquiry was verified. Under 1681i ( a ) ( 5 ), failure to provide such documentation requires you to delete the information.
If you can not provide that proof within 14 days, you are in direct violation of federal law, and I will pursue all available remedies under the FCRA, including but not limited to : Filing a formal complaint with the Consumer Financial Protection Bureau ( CFPB ) Filing a civil claim in federal court seeking damages under 15 U.S.C. 1681n & 1681o Reporting this violation to my state attorney generals office Additionally, continued reporting of unauthorized, unverified inquiries may also be a violation of 15 U.S.C. 1681e ( b ) furnishing inaccurate or outdated informationand may subject you to liability for willful or negligent noncompliance.
You are hereby placed on notice that failure to act by the law within 14 calendar days will result in further legal action.
| null |
EQUIFAX, INC.
|
GA
|
314XX
|
Servicemember
|
Consent provided
|
Web
|
2025-04-11
|
Closed with explanation
|
Yes
| null |
12948170
|
2023-07-13
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Credit inquiries on your report that you don't recognize
| null | null |
JPMORGAN CHASE & CO.
|
VA
|
20165
| null |
Consent not provided
|
Web
|
2023-07-13
|
Closed with non-monetary relief
|
Yes
| null |
7248801
|
2025-09-17
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Personal information incorrect
| null | null |
EQUIFAX, INC.
|
TX
|
75082
| null | null |
Web
|
2025-09-17
|
In progress
|
Yes
| null |
15990224
|
2025-08-12
|
Checking or savings account
|
Other banking product or service
|
Managing an account
|
Deposits and withdrawals
| null | null |
HANCOCK WHITNEY BANK
|
LA
|
70460
|
Older American
| null |
Web
|
2025-09-04
|
In progress
|
Yes
| null |
15232149
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
EQUIFAX, INC.
|
TX
|
75087
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16027760
|
2025-09-04
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Investigation took more than 30 days
| null | null |
Experian Information Solutions Inc.
|
MI
|
48124
| null | null |
Web
|
2025-09-04
|
In progress
|
Yes
| null |
15730445
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
Experian Information Solutions Inc.
|
IN
|
463XX
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16036501
|
2025-09-04
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
Experian Information Solutions Inc.
|
MS
|
39211
| null | null |
Web
|
2025-09-04
|
In progress
|
Yes
| null |
15715063
|
2025-09-17
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account status incorrect
| null | null |
Experian Information Solutions Inc.
|
AL
|
35214
| null | null |
Web
|
2025-09-17
|
In progress
|
Yes
| null |
15971537
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
FL
|
33319
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16025423
|
2025-08-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account information incorrect
| null | null |
EQUIFAX, INC.
|
AL
|
36607
| null | null |
Web
|
2025-08-19
|
In progress
|
Yes
| null |
15383206
|
2024-11-17
|
Credit card
|
Store credit card
|
Problem with a purchase shown on your statement
|
Credit card company isn't resolving a dispute about a purchase on your statement
|
I opened a Lowe 's Credit Card in 2020. Since opening, there has been a recurring, monthly charge to Security Benefits ( XXXX ) in a different amount each month.
I called Synchrony, who handles the account, and they informed me that I opted in to some sort of optional payment security. I informed them that I did not opt into any program like this and asked them for the paperwork to verify. They refused to send any paperwork. I asked for the contract or agreement that I signed to opt into this program, and they refused to send it. They told me to call the XXXX number that appears on the transaction. When I called that number, the automated answering service stated that there was no account associated with my phone number.
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
SYNCHRONY FINANCIAL
|
NJ
|
080XX
| null |
Consent provided
|
Web
|
2024-11-17
|
Closed with monetary relief
|
Yes
| null |
10826878
|
2020-11-11
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Problem with a credit reporting company's investigation into an existing problem
|
Difficulty submitting a dispute or getting information about a dispute over the phone
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
AR
|
72076
| null |
Consent not provided
|
Web
|
2020-11-11
|
Closed with explanation
|
Yes
| null |
3948604
|
2025-09-12
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Problem with a company's investigation into an existing problem
|
Their investigation did not fix an error on your report
| null | null |
CL Holdings LLC
|
TN
|
38107
| null | null |
Web
|
2025-09-12
|
Closed with explanation
|
Yes
| null |
15900646
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
EQUIFAX, INC.
|
AR
|
71643
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16035390
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account information incorrect
| null | null |
EQUIFAX, INC.
|
TX
|
77498
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16046922
|
2025-09-19
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
OH
|
44120
| null | null |
Web
|
2025-09-19
|
In progress
|
Yes
| null |
16064732
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
FL
|
33025
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16029580
|
2025-09-17
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
NV
|
89107
| null | null |
Web
|
2025-09-17
|
In progress
|
Yes
| null |
15970944
|
2025-09-17
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
AR
|
72015
| null | null |
Web
|
2025-09-17
|
In progress
|
Yes
| null |
16002507
|
2025-09-17
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
MO
|
63303
| null | null |
Web
|
2025-09-17
|
In progress
|
Yes
| null |
15986017
|
2025-09-18
|
Credit reporting or other personal consumer reports
|
Credit reporting
|
Improper use of your report
|
Reporting company used your report improperly
| null | null |
TRANSUNION INTERMEDIATE HOLDINGS, INC.
|
MI
|
48125
| null | null |
Web
|
2025-09-18
|
In progress
|
Yes
| null |
16026718
|
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