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What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?
47pending_cash_withdrawal
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I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.
6balance_not_updated_after_bank_transfer
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How long will this card payment stay pending?
46pending_card_payment
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My withdrawl is still pending. Why?
47pending_cash_withdrawal
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Is there places where I can't withdraw money?
4atm_support
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Can you freeze my card because someone used it while I was out of town. I did not make these purchases.
23compromised_card
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Any hidden fees associated with the international card if money is added?
57top_up_by_card_charge
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I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?
21cash_withdrawal_not_recognised
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Once my card expires, what should I do?
10card_about_to_expire
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I got my American Express in Apple Bay but top up is not working
3apple_pay_or_google_pay
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I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!
76wrong_exchange_rate_for_cash_withdrawal
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How long will it take for the card to arrive?
13card_delivery_estimate
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How long will it take to deliver something to US?
13card_delivery_estimate
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how do I link an already existing card?
14card_linking
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What does it mean when my top up is saying still pending?
48pending_top_up
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Why was the exchange rate wrong when I got cash
76wrong_exchange_rate_for_cash_withdrawal
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The app denied my top-up
59top_up_failed
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Can I dispute a payment even if I notice it several weeks after it was made?
29direct_debit_payment_not_recognised
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Why did I get charged a fee when I tried to obtain cash?
20cash_withdrawal_charge
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Why is there a fee for withdrawing?
20cash_withdrawal_charge
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Which country's currency do you support?
37fiat_currency_support
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Can I top up using a cheque?
58top_up_by_cash_or_cheque
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I want a refund because my package has been taking too long to arrive. How do I go about doing that?
52request_refund
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Could you please activate my card
1activate_my_card
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Can you freeze my card it was stolen
42lost_or_stolen_card
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How did my top-up fail?
59top_up_failed
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I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?
61top_up_reverted
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I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!
36failed_transfer
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what is the most i can top up?
60top_up_limits
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Change currency
34exchange_via_app
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Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?
52request_refund
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The person I sent money to hasn't gotten it yet!
66transfer_not_received_by_recipient
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Why can't I use my virtual card for subscription services?
72virtual_card_not_working
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How can I fund my top-up account using my bank account?
65transfer_into_account
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My card stopped working when I use it
15card_not_working
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If I feel someone has my card information, can I get a new card?
23compromised_card
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Where is the virtual card?
41getting_virtual_card
[ 0.3232421875, -0.427734375, 0.8896484375, 0.6796875, 1.0703125, -0.271728515625, -0.369384765625, -1.3369140625, -1.4267578125, -0.05078125, 0.383544921875, 0.38623046875, 1.287109375, 1.83984375, -0.55517578125, -0.012420654296875, -0.88671875, 0.12841796875, -0.595703125, 0.0662841796875, -0.6748046875, 0.033233642578125, 1.0595703125, 0.00438690185546875, -0.7490234375, -1.50390625, -2.19140625, -1.6005859375, 0.05230712890625, 1.4462890625, 1.6240234375, -0.174560546875, 0.5478515625, 1.65234375, 0.4931640625, 0.35205078125, -0.2998046875, 3.232421875, 0.63916015625, 1.06640625, 7.96484375, -0.8017578125, -0.1953125, 2.30078125, -0.063720703125, -0.9599609375, -1.9150390625, -0.047576904296875, -1.83984375, -1.2421875, 0.154052734375, -0.67578125, -0.146240234375, -2.22265625, 0.37109375, 0.324462890625, -1.01171875, -0.76904296875, -0.06427001953125, 0.85205078125, -0.65673828125, 0.638671875, -0.2154541015625, -1.4052734375, -1.4921875, 0.301513671875, -1.072265625, 0.60009765625, 0.9365234375, 1.216796875, 0.84814453125, 0.04583740234375, 3.28515625, 1.3427734375, 0.32275390625, -1.40625, -0.91552734375 ]
the app reverted my payment
53reverted_card_payment?
[ -0.69384765625, -0.29736328125, -1.0263671875, -1.8896484375, -1.4130859375, -0.63525390625, -0.60009765625, 0.97802734375, 0.73095703125, -1.16015625, -1.59375, -0.6142578125, -2.048828125, -1.4130859375, 0.90625, 0.529296875, 3.23828125, 0.65185546875, 1.611328125, -0.609375, 0.2047119140625, -1.1943359375, -0.4423828125, 0.2232666015625, -0.81298828125, 3.396484375, 1.8154296875, 1.6943359375, 1.3095703125, -1.4541015625, -1.939453125, 0.1568603515625, -0.3505859375, -2.3125, -1.23046875, -0.11761474609375, -1.9736328125, -2.369140625, -0.66650390625, -2.14453125, -3.173828125, 0.0635986328125, 1.3564453125, -2.2890625, 0.495361328125, 2.361328125, 1.40234375, 1.3359375, -0.23876953125, -0.0484619140625, -1.869140625, 1.5283203125, -0.10906982421875, 8.40625, -1.3740234375, 0.350830078125, -0.0251007080078125, -0.609375, -1.6044921875, -0.0162506103515625, 0.1085205078125, 0.72216796875, -0.97314453125, 1.767578125, -0.90771484375, -0.88818359375, 1.0986328125, -1.076171875, 0.435546875, -1.0283203125, -1.3671875, -0.321044921875, -0.39990234375, -1.3408203125, 0.1485595703125, 1.4033203125, 1.3388671875 ]
Is my card accepted everywhere?
11card_acceptance
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I was declined when I tried to get cash.
27declined_cash_withdrawal
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My transfer is pending.
6balance_not_updated_after_bank_transfer
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My card is just not working at this time.
72virtual_card_not_working
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Can I order a virtual card?
41getting_virtual_card
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I show another charge on my card from when I used it, why?
16card_payment_fee_charged
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Can you tell me what currency I can have?
37fiat_currency_support
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I need my PIN
39get_physical_card
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Am I able to get a card in EU?
25country_support
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I was double charged
63transaction_charged_twice
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The ATM isn't giving out any money.
27declined_cash_withdrawal
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Are there limits on auto top-up?
5automatic_top_up
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What countries can I travel to and have access to their currencies?
37fiat_currency_support
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Is there an option to top up a with cheque?
58top_up_by_cash_or_cheque
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How do I locate my card?
12card_arrival
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I don't recognize a debit payment that was made and would like to find out about the payment.
29direct_debit_payment_not_recognised
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Activating my card
1activate_my_card
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I found my card, I would like to reactivate it.
14card_linking
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Help me. My card doesn't work.
15card_not_working
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My transfer will not go through.
36failed_transfer
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why couldn't I get cash in the ATM?
27declined_cash_withdrawal
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My card is being declined online. Could you tell me what might be broken or wrong with the account?
28declined_transfer
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If i'm not in the UK, can I still get a card?
25country_support
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I have one of your cards already, how do I link it?
14card_linking
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I want to close my account
55terminate_account
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Can I exchange to EUR?
37fiat_currency_support
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How do I reset my PIN, I can't seem to use my card?
50pin_blocked
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Someone transferred money to me and it doesn't show
49pending_transfer
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There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?
29direct_debit_payment_not_recognised
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Can I top up with a cheque?
58top_up_by_cash_or_cheque
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How do I change my address?
31edit_personal_details
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I would like to add money to my account through my American Express.
54supported_cards_and_currencies
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The app made a mistake and said I made a cash withdrawal.
21cash_withdrawal_not_recognised
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I made a transfer and am still waiting.
6balance_not_updated_after_bank_transfer
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What are your currency exchange fees?
32exchange_charge
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Tell me how many transactions I can do with a disposable card.
30disposable_card_limits
[ 0.4892578125, -0.2587890625, -0.666015625, -1.1396484375, -1.123046875, 0.1195068359375, 0.30322265625, -0.5712890625, -0.0655517578125, -0.408447265625, 2.06640625, 0.179931640625, -0.374755859375, -0.53466796875, 1.8447265625, -0.6123046875, -1.5771484375, 0.08367919921875, -0.0987548828125, -1.4697265625, -2.845703125, -0.34326171875, -1.2275390625, 0.71044921875, 1.2578125, 0.99072265625, -0.028289794921875, -0.290771484375, -0.8818359375, 8.125, 0.85009765625, -0.20849609375, 0.9267578125, -0.78515625, -1.5673828125, 0.1009521484375, 0.77197265625, 2.86328125, 0.73291015625, -0.47314453125, -0.0302886962890625, -0.052215576171875, -0.2113037109375, -0.476318359375, 1.283203125, 1.5595703125, -0.61083984375, 0.0212860107421875, 0.088134765625, -0.54931640625, -0.380615234375, 1.2412109375, -1.3837890625, -0.65185546875, -0.109375, -1.205078125, -2.26953125, -0.88330078125, -0.8662109375, 0.09674072265625, 0.86669921875, -1.0341796875, -1.00390625, -0.97998046875, -1.8388671875, -0.67236328125, -0.83740234375, 0.427001953125, 0.21826171875, 0.61669921875, 0.1968994140625, 0.1475830078125, 1.837890625, 0.203369140625, 1.4306640625, -0.970703125, 0.52880859375 ]
Where can I get my card at?
44order_physical_card
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How can I activate my card>
1activate_my_card
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Can I reactivate my PIN?
50pin_blocked
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is apple pay eligible for top up
3apple_pay_or_google_pay
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I'd like to make a new PIN selection.
22change_pin
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Where do you get your exchange rates from?
33exchange_rate
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WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?
19card_swallowed
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What are the restrictions to top-offs?
60top_up_limits
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Is it possible to make several disposable cards in a day?
30disposable_card_limits
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Why did I get less money than I asked for?
75wrong_amount_of_cash_received
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What should I do if my card is missing?
42lost_or_stolen_card
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How do I make sure I don't run out of money on my card while traveling?
5automatic_top_up
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Can I have an item refunded?
52request_refund
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Can I get a mastercard?
73visa_or_mastercard
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Can my children have their own account?
2age_limit
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I want to reverse my transaction from earlier
9cancel_transfer
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The exchange rate would be?
33exchange_rate
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I made a card payment and a fee is showing up?
16card_payment_fee_charged
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How come I don't see my deposit in my account yet?
7balance_not_updated_after_cheque_or_cash_deposit
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I still don't have my card after 2 weeks. What should I do?
12card_arrival
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Are there restrictions for ordering extra cards?
40getting_spare_card
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Why was I not able to complete a transfer?
36failed_transfer
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I have friends that would like to top-up my account is that possible?
62topping_up_by_card
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Why has payment been returned?
53reverted_card_payment?
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I believe someone is using my card without my agreement!
23compromised_card
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Why am I required to verify my identity?
74why_verify_identity
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