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Does Argilla offer any temporary workarounds or fixes for critical issues? |
What support channels are available for customers using the Argilla Cloud service? |
How does Argilla handle customer feedback and suggestions for improving the Cloud service? |
Can you provide more information about the plans and pricing options available for the Argilla Cloud service? |
How long does it take to recover data in the base plan? |
What types of cloud services are offered by Argilla? |
How can I contact the customer support and sales team at Argilla? |
What is the Recovery Point Objective (RPO) for the Argilla Cloud service? |
Are there any additional measures or strategies in place to minimize downtime and ensure quick recovery? |
What is the maximum response time for Severity 3 tickets in the Argilla Ticketing System? |
How does Argilla ensure the stability and reliability of its Cloud service? |
Are the support services of Argilla Cloud available for all plans? |
What steps does Argilla take to address minor issues with Argilla Cloud? |
How does the automatic encryption of data prior to storage in the Argilla Cloud service prevent unauthorized access? |
How does Argilla address customer concerns regarding limited functionality of the service? |
Can you provide more details about the user manuals, tutorials, and support team assistance offered for Argilla Cloud? |
Can you provide more information about the Starter, Base, Medium, and Large plans in terms of features and pricing? |
What industries can benefit from using Argilla Cloud? |
How does Argilla's managed service for infrastructure maintenance and technical aspects benefit B2B clients using the Argilla Cloud service? |
What is the incident response protocol for Argilla Cloud in case of a security incident? |
What are the different access rights for administrators and annotators in the Argilla Cloud service? |
Can you provide more information about the Argilla Cloud service, offer, and plans? |
What is the purpose of capturing a snapshot of the system state during backups? |
How does Argilla Cloud handle data recovery if necessary? |
How long does it take to receive a response for a Severity 2 ticket in the Argilla Ticketing System? |
Frequently Asked Questions: |
Can you explain how data encryption at rest in the Argilla Cloud service adds an extra layer of security? |
What are the functionalities offered by Argilla Cloud? |
How does Argilla manage infrastructure maintenance and backend operations for its cloud service? |
Can you provide more details about the encryption process used by Argilla in their cloud service? |
What steps should new users follow to quickly onboard and start using Argilla Cloud with minimal downtime? |
What are the different plans offered by Argilla Cloud? |
What is the process for resolving major issues with Argilla Cloud? |
How does Argilla define "partial, non-critical functionality loss" in relation to minor issues? |
What is the first step in the setup process for Argilla Cloud? |
How can potential B2B clients benefit from using Argilla Cloud? |
How severe can the impact be on the service, potentially rendering it non-functional? |
Can you provide examples of the types of issues or inquiries that should be submitted through the ticketing system? |
How long does it take for Argilla to respond to Severity 2 issues? |
Can you provide examples of previous disruptions and how they were resolved in the Argilla Cloud service? |
What features are included in the Starter tier of the Argilla Cloud service? |
Can you provide more details about the recovery process in the Argilla Cloud service? |
How often does the Argilla Cloud service experience instability and interruptions? |
What technical aspects are managed by Argilla for its cloud service? |
How does Argilla achieve a maximum data loss of up to four hours in the event of a system failure? |
Can you provide more information about the Argilla Cloud service and its features? |
How frequently are the platform patches and upgrades provided by Argilla? |
Can you provide more information about the Slack Community support channel for the Argilla Cloud service? |
What are the key features of Argilla Cloud? |
What measures does Argilla have in place to minimize service interruptions and downtime? |
What is the scope of services provided by Argilla Cloud? |
What is the purpose of setting up a set of frequently asked questions about the Argilla Cloud service? |
How responsive is the support team in addressing queries and issues during the setup and onboarding process of Argilla Cloud? |
Is Argilla Cloud a scalable solution? |
How can new users access user manuals, tutorials, and support team assistance for any queries or issues with Argilla Cloud? |
What types of support are available for new users during the setup and onboarding process of Argilla Cloud? |
What is the single most important question a potential B2B client might ask about the Argilla Cloud service? |
What is the purpose of the dedicated Slack channel for customer support in Argilla? |
What are the consequences of material service interruptions in mission-critical functions? |
Can you explain the concept of fully managed SaaS in Argilla Cloud? |
Can you explain the multi-faceted security approach of the Argilla Cloud service? |
How can I contact Argilla Cloud's customer support team? |
Can you explain the pricing and plans available for the Argilla Cloud service? |
What is the expected response time for potential B2B client queries about Argilla Cloud? |
Can you provide details about the features and functionality of the Argilla Cloud service? |
What happens if the system experiences a failure or disruption that exceeds the one-hour RTO? |
Can you explain the process of upgrading the Argilla Cloud service? |
What kind of support services does Argilla Cloud offer? |
How does the RTO of one hour ensure that our services are restored quickly? |
What are the limitations in terms of functionality of the Argilla Cloud service? |
How does the Argilla Cloud service handle time-sensitive questions that impact performance or deliverables to end-clients? |
What are the available pricing options for Argilla Cloud service? |
What security measures are in place for the Argilla Cloud service? |
Are there any additional services or add-ons that can be integrated with the Argilla Cloud service for B2B clients? |
What are the potential risks of unauthorized access to data stored in the Argilla Cloud service? |
What is the process for handling critical issues with the Argilla Cloud service? |
How many backups are performed per day for the medium and large plans? |
What is the flexibility offered by the monthly plan of Argilla Cloud service? |
How long does it take for Argilla to respond to Severity 4 issues? |
What are the pricing plans for Argilla Cloud? |
How can customers reach out to Argilla for support? |
What communication platform does Argilla use for dedicated support? |
Can you provide examples of minor issues that may occur with Argilla Cloud? |
What is the Recovery Time Objective (RTO) for the Argilla Cloud service? |
How does Argilla support its B2B clients in utilizing the Argilla Cloud service effectively? |
What is the single question that a potential B2B client interested in Argilla Cloud may ask? |
How does the ticketing system and dedicated Slack channel improve customer support and sales for Argilla? |
How are the support services of Argilla Cloud designed to ensure a smooth user experience? |
What steps does the team take to evaluate and address disruptions in the Argilla Cloud service? |
How does the RPO and RTO of the medium and large plans compare to each other? |
How long does it take to recover data in the starter plan? |
How many data backups does Argilla Cloud perform per day? |
Can you provide more information about the feature request category for support levels? |
What resources and support does Argilla provide for onboarding? |
Is there a discount available for the yearly plan of Argilla Cloud service? |
What are the features and benefits of the Argilla Cloud service? |