Datasets:

adamamer20

/

synthetic-sentiment-segmentation

like 0

lovely salon offering free tea and coffee day and night free house concert on saturday evening superb location close to the heart of the city

0-lovely 1-salon 2-offering 3-free 4-tea 5-and 6-coffee 7-day 8-and 9-night 10-free 11-house 12-concert 13-on 14-saturday 15-evening 16-superb 17-location 18-close 19-to 20-the 21-heart 22-of 23-the 24-city

{"units": [[0, 24]], "labels": [1]}

great service and staff good location the room was well set and quite large considering london standards everything was perfect wish we could have stayed longer, everything more or less as you would expect but the breakfast beyond expectation keep it up and staff always ready with good advice how to walk which bus metro to take good restaurants recommendatiions, very friendly and happy staff

0-great 1-service 2-and 3-staff 4-good 5-location 6-the 7-room 8-was 9-well 10-set 11-and 12-quite 13-large 14-considering 15-london 16-standards 17-everything 18-was 19-perfect 20-wish 21-we 22-could 23-have 24-stayed 25-longer, 26-everything 27-more 28-or 29-less 30-as 31-you 32-would 33-expect 34-but 35-the 36-breakfast 37-beyond 38-expectation 39-keep 40-it 41-up 42-and 43-staff 44-always 45-ready 46-with 47-good 48-advice 49-how 50-to 51-walk 52-which 53-bus 54-metro 55-to 56-take 57-good 58-restaurants 59-recommendatiions, 60-very 61-friendly 62-and 63-happy 64-staff

{"units": [[0, 64]], "labels": [1]}

great location at the heart of the city spacious rooms h reception friendly staff, old building with old details kept. Stayed in ottoman suite definitely worth that money a big room very big and comfy bed bath and fireplace in room will be returning one day thanks house keeping staff need to be retained or replaced the room i was given had rubbish under the bed also a needle. Not enough hot food options for breakfast both days there was no bacon and was told we would have to wait mins for it also surprised that there wasn t a kettle in the room for a junior suite too central location easy walk for evening theatre visits and sight seeing welcoming staff good standard of cleanliness and good facilities in room very quiet on sixth floor at the front

0-great 1-location 2-at 3-the 4-heart 5-of 6-the 7-city 8-spacious 9-rooms 10-h 11-reception 12-friendly 13-staff, 14-old 15-building 16-with 17-old 18-details 19-kept. 20-Stayed 21-in 22-ottoman 23-suite 24-definitely 25-worth 26-that 27-money 28-a 29-big 30-room 31-very 32-big 33-and 34-comfy 35-bed 36-bath 37-and 38-fireplace 39-in 40-room 41-will 42-be 43-returning 44-one 45-day 46-thanks 47-house 48-keeping 49-staff 50-need 51-to 52-be 53-retained 54-or 55-replaced 56-the 57-room 58-i 59-was 60-given 61-had 62-rubbish 63-under 64-the 65-bed 66-also 67-a 68-needle. 69-Not 70-enough 71-hot 72-food 73-options 74-for 75-breakfast 76-both 77-days 78-there 79-was 80-no 81-bacon 82-and 83-was 84-told 85-we 86-would 87-have 88-to 89-wait 90-mins 91-for 92-it 93-also 94-surprised 95-that 96-there 97-wasn 98-t 99-a 100-kettle 101-in 102-the 103-room 104-for 105-a 106-junior 107-suite 108-too 109-central 110-location 111-easy 112-walk 113-for 114-evening 115-theatre 116-visits 117-and 118-sight 119-seeing 120-welcoming 121-staff 122-good 123-standard 124-of 125-cleanliness 126-and 127-good 128-facilities 129-in 130-room 131-very 132-quiet 133-on 134-sixth 135-floor 136-at 137-the 138-front

{"units": [[0, 68], [69, 107], [108, 138]], "labels": [1, 0, 1]}

amazing experience from the location to the staff

0-amazing 1-experience 2-from 3-the 4-location 5-to 6-the 7-staff

{"units": [[0, 7]], "labels": [1]}

would have preferred proper coffee in the room as opposed to instant nescafe a nespresso machine for example like the fairmont. Coffee making machine unsuitable for any tea making due to small capacity to heat any quantity to suitable temperature an electric kettle would be preferable unable to block out all light from end of curtains unable to turn heat off completely at night whereas large ensuite and large spacious room with really nice view, great value for location and facilities. Noise of metro furthermore the bedroom and bathroom was spotless very comfy beds i informed the hotel it was our anniversary and arrived to balloons and chocolate cake kissing towel swans and a congratulations card very sweet

0-would 1-have 2-preferred 3-proper 4-coffee 5-in 6-the 7-room 8-as 9-opposed 10-to 11-instant 12-nescafe 13-a 14-nespresso 15-machine 16-for 17-example 18-like 19-the 20-fairmont. 21-Coffee 22-making 23-machine 24-unsuitable 25-for 26-any 27-tea 28-making 29-due 30-to 31-small 32-capacity 33-to 34-heat 35-any 36-quantity 37-to 38-suitable 39-temperature 40-an 41-electric 42-kettle 43-would 44-be 45-preferable 46-unable 47-to 48-block 49-out 50-all 51-light 52-from 53-end 54-of 55-curtains 56-unable 57-to 58-turn 59-heat 60-off 61-completely 62-at 63-night 64-whereas 65-large 66-ensuite 67-and 68-large 69-spacious 70-room 71-with 72-really 73-nice 74-view, 75-great 76-value 77-for 78-location 79-and 80-facilities. 81-Noise 82-of 83-metro 84-furthermore 85-the 86-bedroom 87-and 88-bathroom 89-was 90-spotless 91-very 92-comfy 93-beds 94-i 95-informed 96-the 97-hotel 98-it 99-was 100-our 101-anniversary 102-and 103-arrived 104-to 105-balloons 106-and 107-chocolate 108-cake 109-kissing 110-towel 111-swans 112-and 113-a 114-congratulations 115-card 116-very 117-sweet

{"units": [[0, 63], [64, 80], [81, 83], [84, 117]], "labels": [0, 1, 0, 1]}

small room and bed compared to pictures bed not very comfortable however the two young men greeted us like the king and queen of england and made us very welcome on our next trip to london we hope you will have a room for us whereas great hotel great staff perfect location nonetheless the staff were nice and helpful and the room was nice comfy bed nice bar downstairs everyone was very friendly and because i had to extend check out this was allowed at a small cost would stay again for sure

0-small 1-room 2-and 3-bed 4-compared 5-to 6-pictures 7-bed 8-not 9-very 10-comfortable 11-however 12-the 13-two 14-young 15-men 16-greeted 17-us 18-like 19-the 20-king 21-and 22-queen 23-of 24-england 25-and 26-made 27-us 28-very 29-welcome 30-on 31-our 32-next 33-trip 34-to 35-london 36-we 37-hope 38-you 39-will 40-have 41-a 42-room 43-for 44-us 45-whereas 46-great 47-hotel 48-great 49-staff 50-perfect 51-location 52-nonetheless 53-the 54-staff 55-were 56-nice 57-and 58-helpful 59-and 60-the 61-room 62-was 63-nice 64-comfy 65-bed 66-nice 67-bar 68-downstairs 69-everyone 70-was 71-very 72-friendly 73-and 74-because 75-i 76-had 77-to 78-extend 79-check 80-out 81-this 82-was 83-allowed 84-at 85-a 86-small 87-cost 88-would 89-stay 90-again 91-for 92-sure

{"units": [[0, 44], [45, 92]], "labels": [0, 1]}

hotel well located and in a quiet area bed was hard and the room was dated and faded and the silk wall coverings had ingrained dust and stains as did the carpets and the furnishing were worn so it felt like the whole place needs a good freshening up and refurbish in addition good breakfast heated towel rails lounge bar has good ambience

0-hotel 1-well 2-located 3-and 4-in 5-a 6-quiet 7-area 8-bed 9-was 10-hard 11-and 12-the 13-room 14-was 15-dated 16-and 17-faded 18-and 19-the 20-silk 21-wall 22-coverings 23-had 24-ingrained 25-dust 26-and 27-stains 28-as 29-did 30-the 31-carpets 32-and 33-the 34-furnishing 35-were 36-worn 37-so 38-it 39-felt 40-like 41-the 42-whole 43-place 44-needs 45-a 46-good 47-freshening 48-up 49-and 50-refurbish 51-in 52-addition 53-good 54-breakfast 55-heated 56-towel 57-rails 58-lounge 59-bar 60-has 61-good 62-ambience

{"units": [[0, 7], [8, 50], [51, 62]], "labels": [1, 0, 1]}

we were disappointed by how unwelcome we felt the whole time we were there one of the concierge individuals was rather dismissive so i guess we looked like ugly americans that really didn t belong there it s ok though we will never go back as there are plenty of less expensive places to stay that are much more comfortable and closer to all the history and cultural sites, hotel was noisy through the night was wakened in the early hours of the morning by people shouting and vehicles going up and down the street was not informed about the extra tax we had to pay for each day until we got our bill when checking out, not much really all very good

0-we 1-were 2-disappointed 3-by 4-how 5-unwelcome 6-we 7-felt 8-the 9-whole 10-time 11-we 12-were 13-there 14-one 15-of 16-the 17-concierge 18-individuals 19-was 20-rather 21-dismissive 22-so 23-i 24-guess 25-we 26-looked 27-like 28-ugly 29-americans 30-that 31-really 32-didn 33-t 34-belong 35-there 36-it 37-s 38-ok 39-though 40-we 41-will 42-never 43-go 44-back 45-as 46-there 47-are 48-plenty 49-of 50-less 51-expensive 52-places 53-to 54-stay 55-that 56-are 57-much 58-more 59-comfortable 60-and 61-closer 62-to 63-all 64-the 65-history 66-and 67-cultural 68-sites, 69-hotel 70-was 71-noisy 72-through 73-the 74-night 75-was 76-wakened 77-in 78-the 79-early 80-hours 81-of 82-the 83-morning 84-by 85-people 86-shouting 87-and 88-vehicles 89-going 90-up 91-and 92-down 93-the 94-street 95-was 96-not 97-informed 98-about 99-the 100-extra 101-tax 102-we 103-had 104-to 105-pay 106-for 107-each 108-day 109-until 110-we 111-got 112-our 113-bill 114-when 115-checking 116-out, 117-not 118-much 119-really 120-all 121-very 122-good

{"units": [[0, 122]], "labels": [0]}

very nice room and fantastisc bathroom location very good and rastypiska breakfast and the night manager on arrival and emma and robby the next morning were exquisite in their service after they learned of my previous nightmare at cm a x fer at am from airport to zuid facility in pouring rain because the night manager who was very rude had given away the last room without notifying me in advance my flight was hrs later and so had to cut my sleep again to make the x fer back to schiphol. Bed was a little bit hard staffs were kind but there should have been someone who directly takes care of customer s needs when i requested to search for my lost stuff it took much longer time to solve it because they just asked to someone involved in house keeping and relied on the answers if the staffs initially went to the room and search it directly the lost stuffs would have been easily found in addition great location near tower of london and convenient for hop on hop off bus and ferry

0-very 1-nice 2-room 3-and 4-fantastisc 5-bathroom 6-location 7-very 8-good 9-and 10-rastypiska 11-breakfast 12-and 13-the 14-night 15-manager 16-on 17-arrival 18-and 19-emma 20-and 21-robby 22-the 23-next 24-morning 25-were 26-exquisite 27-in 28-their 29-service 30-after 31-they 32-learned 33-of 34-my 35-previous 36-nightmare 37-at 38-cm 39-a 40-x 41-fer 42-at 43-am 44-from 45-airport 46-to 47-zuid 48-facility 49-in 50-pouring 51-rain 52-because 53-the 54-night 55-manager 56-who 57-was 58-very 59-rude 60-had 61-given 62-away 63-the 64-last 65-room 66-without 67-notifying 68-me 69-in 70-advance 71-my 72-flight 73-was 74-hrs 75-later 76-and 77-so 78-had 79-to 80-cut 81-my 82-sleep 83-again 84-to 85-make 86-the 87-x 88-fer 89-back 90-to 91-schiphol. 92-Bed 93-was 94-a 95-little 96-bit 97-hard 98-staffs 99-were 100-kind 101-but 102-there 103-should 104-have 105-been 106-someone 107-who 108-directly 109-takes 110-care 111-of 112-customer 113-s 114-needs 115-when 116-i 117-requested 118-to 119-search 120-for 121-my 122-lost 123-stuff 124-it 125-took 126-much 127-longer 128-time 129-to 130-solve 131-it 132-because 133-they 134-just 135-asked 136-to 137-someone 138-involved 139-in 140-house 141-keeping 142-and 143-relied 144-on 145-the 146-answers 147-if 148-the 149-staffs 150-initially 151-went 152-to 153-the 154-room 155-and 156-search 157-it 158-directly 159-the 160-lost 161-stuffs 162-would 163-have 164-been 165-easily 166-found 167-in 168-addition 169-great 170-location 171-near 172-tower 173-of 174-london 175-and 176-convenient 177-for 178-hop 179-on 180-hop 181-off 182-bus 183-and 184-ferry

{"units": [[0, 91], [92, 166], [167, 184]], "labels": [1, 0, 1]}

the bed was so comfy and the shower door was amazing whereas nice location within few mints drive to center or a taxi within euro or uber within or metro per ticket nice room with everything you need clean and safe good staffs in reception parking just outside hotel free tea or coffee or hot water in lobby hours super nice lobby with bonfire friends just sit around talk and enjoy also have other big or small tables in lobby enough for guests reading writing talking playing table game and all you can image i loved the location and the friendliness of the staff the shower and beds were very comfortable the free nespresso and soda was a nice touch on the central line good location fab hotel. Perfect place for its price i got everything i needed and even more, rooms were really dusty

0-the 1-bed 2-was 3-so 4-comfy 5-and 6-the 7-shower 8-door 9-was 10-amazing 11-whereas 12-nice 13-location 14-within 15-few 16-mints 17-drive 18-to 19-center 20-or 21-a 22-taxi 23-within 24-euro 25-or 26-uber 27-within 28-or 29-metro 30-per 31-ticket 32-nice 33-room 34-with 35-everything 36-you 37-need 38-clean 39-and 40-safe 41-good 42-staffs 43-in 44-reception 45-parking 46-just 47-outside 48-hotel 49-free 50-tea 51-or 52-coffee 53-or 54-hot 55-water 56-in 57-lobby 58-hours 59-super 60-nice 61-lobby 62-with 63-bonfire 64-friends 65-just 66-sit 67-around 68-talk 69-and 70-enjoy 71-also 72-have 73-other 74-big 75-or 76-small 77-tables 78-in 79-lobby 80-enough 81-for 82-guests 83-reading 84-writing 85-talking 86-playing 87-table 88-game 89-and 90-all 91-you 92-can 93-image 94-i 95-loved 96-the 97-location 98-and 99-the 100-friendliness 101-of 102-the 103-staff 104-the 105-shower 106-and 107-beds 108-were 109-very 110-comfortable 111-the 112-free 113-nespresso 114-and 115-soda 116-was 117-a 118-nice 119-touch 120-on 121-the 122-central 123-line 124-good 125-location 126-fab 127-hotel. 128-Perfect 129-place 130-for 131-its 132-price 133-i 134-got 135-everything 136-i 137-needed 138-and 139-even 140-more, 141-rooms 142-were 143-really 144-dusty

{"units": [[0, 140], [141, 144]], "labels": [1, 0]}

didn t quite realise the hotel was minute tram ride into the centre but they were regular, close to centrale station for airport and metro great staff amazing breakfast and rooms good size, despite the hotel not being full we were initially given a room right next to the ventilation fans for the kitchens which droned on an on we asked if there was another quieter room and were offered another room

0-didn 1-t 2-quite 3-realise 4-the 5-hotel 6-was 7-minute 8-tram 9-ride 10-into 11-the 12-centre 13-but 14-they 15-were 16-regular, 17-close 18-to 19-centrale 20-station 21-for 22-airport 23-and 24-metro 25-great 26-staff 27-amazing 28-breakfast 29-and 30-rooms 31-good 32-size, 33-despite 34-the 35-hotel 36-not 37-being 38-full 39-we 40-were 41-initially 42-given 43-a 44-room 45-right 46-next 47-to 48-the 49-ventilation 50-fans 51-for 52-the 53-kitchens 54-which 55-droned 56-on 57-an 58-on 59-we 60-asked 61-if 62-there 63-was 64-another 65-quieter 66-room 67-and 68-were 69-offered 70-another 71-room

{"units": [[0, 16], [17, 32], [33, 71]], "labels": [0, 1, 0]}

i know the nh hotel chain very well but this tone was a total surprise for me check in was fast and ok but later on i had two rooms in order to accomodate my kids their room had issues heater didn t work out and shower was not working properly either both issues were communicated to the front desk but only the shower was repaired i asked twice for the heater to be serviced but no feedback and no repair either in front of this hotel there are many parking lots but be careful they look to be property from hotel but they are not i got a fine euros from the city i am sure lot of people do the same mistake i saw other cars with same yellow paper on the windshield why don t they ask if you know about that in the check in, location and good staff attitude hotel s hospitality is good good value too, walk to ubahn long too room with tea coffee snacks got everything you need in the room, we booked two non smoking executive club rooms without breakfast because you can have the breakfast in the club lounge when we checked out the reception told us that one of the room was booked with breakfast we didn t do it because we booked two similar rooms without any additional text the hotel was not willing to reimburse the extra which we didn t use we didn t have any use for breakfasts for persons during two nights included very disappointing

0-i 1-know 2-the 3-nh 4-hotel 5-chain 6-very 7-well 8-but 9-this 10-tone 11-was 12-a 13-total 14-surprise 15-for 16-me 17-check 18-in 19-was 20-fast 21-and 22-ok 23-but 24-later 25-on 26-i 27-had 28-two 29-rooms 30-in 31-order 32-to 33-accomodate 34-my 35-kids 36-their 37-room 38-had 39-issues 40-heater 41-didn 42-t 43-work 44-out 45-and 46-shower 47-was 48-not 49-working 50-properly 51-either 52-both 53-issues 54-were 55-communicated 56-to 57-the 58-front 59-desk 60-but 61-only 62-the 63-shower 64-was 65-repaired 66-i 67-asked 68-twice 69-for 70-the 71-heater 72-to 73-be 74-serviced 75-but 76-no 77-feedback 78-and 79-no 80-repair 81-either 82-in 83-front 84-of 85-this 86-hotel 87-there 88-are 89-many 90-parking 91-lots 92-but 93-be 94-careful 95-they 96-look 97-to 98-be 99-property 100-from 101-hotel 102-but 103-they 104-are 105-not 106-i 107-got 108-a 109-fine 110-euros 111-from 112-the 113-city 114-i 115-am 116-sure 117-lot 118-of 119-people 120-do 121-the 122-same 123-mistake 124-i 125-saw 126-other 127-cars 128-with 129-same 130-yellow 131-paper 132-on 133-the 134-windshield 135-why 136-don 137-t 138-they 139-ask 140-if 141-you 142-know 143-about 144-that 145-in 146-the 147-check 148-in, 149-location 150-and 151-good 152-staff 153-attitude 154-hotel 155-s 156-hospitality 157-is 158-good 159-good 160-value 161-too, 162-walk 163-to 164-ubahn 165-long 166-too 167-room 168-with 169-tea 170-coffee 171-snacks 172-got 173-everything 174-you 175-need 176-in 177-the 178-room, 179-we 180-booked 181-two 182-non 183-smoking 184-executive 185-club 186-rooms 187-without 188-breakfast 189-because 190-you 191-can 192-have 193-the 194-breakfast 195-in 196-the 197-club 198-lounge 199-when 200-we 201-checked 202-out 203-the 204-reception 205-told 206-us 207-that 208-one 209-of 210-the 211-room 212-was 213-booked 214-with 215-breakfast 216-we 217-didn 218-t 219-do 220-it 221-because 222-we 223-booked 224-two 225-similar 226-rooms 227-without 228-any 229-additional 230-text 231-the 232-hotel 233-was 234-not 235-willing 236-to 237-reimburse 238-the 239-extra 240-which 241-we 242-didn 243-t 244-use 245-we 246-didn 247-t 248-have 249-any 250-use 251-for 252-breakfasts 253-for 254-persons 255-during 256-two 257-nights 258-included 259-very 260-disappointing

{"units": [[0, 148], [149, 161], [162, 165], [166, 178], [179, 260]], "labels": [0, 1, 0, 1, 0]}

doors close a bit too loud, cobwebs on bedside light reception said we had free use of the minibar but it was empty. Positionc. I loved everything young staff polite people. The room was very spacious and very clean. Good breakfast comfortable and quiet rooms

0-doors 1-close 2-a 3-bit 4-too 5-loud, 6-cobwebs 7-on 8-bedside 9-light 10-reception 11-said 12-we 13-had 14-free 15-use 16-of 17-the 18-minibar 19-but 20-it 21-was 22-empty. 23-Positionc. 24-I 25-loved 26-everything 27-young 28-staff 29-polite 30-people. 31-The 32-room 33-was 34-very 35-spacious 36-and 37-very 38-clean. 39-Good 40-breakfast 41-comfortable 42-and 43-quiet 44-rooms

{"units": [[0, 22], [23, 44]], "labels": [0, 1]}

the staff was friendly the hotel took into account my request for a quiet room and made the late checkout possible lovely hotel in heart of vienna. Minor point the lift unfortunately there is only one and it takes some time to get up down if you are on the floor the walls are not as sound proof as i d like, close for our requirements bed was quote comfy staff very courteous additionally the staff and concierge especially there recomendations from i think the gentleman was called andreus were superbe i had a problem and the duty manager was very help full as were reception and resturant staff rooms spacious and ok i understand maybe bathroms req a touch of attention but in fairness were nice would i stay again yes

0-the 1-staff 2-was 3-friendly 4-the 5-hotel 6-took 7-into 8-account 9-my 10-request 11-for 12-a 13-quiet 14-room 15-and 16-made 17-the 18-late 19-checkout 20-possible 21-lovely 22-hotel 23-in 24-heart 25-of 26-vienna. 27-Minor 28-point 29-the 30-lift 31-unfortunately 32-there 33-is 34-only 35-one 36-and 37-it 38-takes 39-some 40-time 41-to 42-get 43-up 44-down 45-if 46-you 47-are 48-on 49-the 50-floor 51-the 52-walls 53-are 54-not 55-as 56-sound 57-proof 58-as 59-i 60-d 61-like, 62-close 63-for 64-our 65-requirements 66-bed 67-was 68-quote 69-comfy 70-staff 71-very 72-courteous 73-additionally 74-the 75-staff 76-and 77-concierge 78-especially 79-there 80-recomendations 81-from 82-i 83-think 84-the 85-gentleman 86-was 87-called 88-andreus 89-were 90-superbe 91-i 92-had 93-a 94-problem 95-and 96-the 97-duty 98-manager 99-was 100-very 101-help 102-full 103-as 104-were 105-reception 106-and 107-resturant 108-staff 109-rooms 110-spacious 111-and 112-ok 113-i 114-understand 115-maybe 116-bathroms 117-req 118-a 119-touch 120-of 121-attention 122-but 123-in 124-fairness 125-were 126-nice 127-would 128-i 129-stay 130-again 131-yes

{"units": [[0, 26], [27, 61], [62, 131]], "labels": [1, 0, 1]}

can t fault w rooms would stay again

0-can 1-t 2-fault 3-w 4-rooms 5-would 6-stay 7-again

{"units": [[0, 7]], "labels": [1]}

great breakfast friendly and helpful check in desk, it was all fair. The quality of food. Being charged for wifi really in this day and age when wifi is free in mcdonalds why do hotels charge for wifi the location staff are great nearby shops. Room was small for two adults and two older children

0-great 1-breakfast 2-friendly 3-and 4-helpful 5-check 6-in 7-desk, 8-it 9-was 10-all 11-fair. 12-The 13-quality 14-of 15-food. 16-Being 17-charged 18-for 19-wifi 20-really 21-in 22-this 23-day 24-and 25-age 26-when 27-wifi 28-is 29-free 30-in 31-mcdonalds 32-why 33-do 34-hotels 35-charge 36-for 37-wifi 38-the 39-location 40-staff 41-are 42-great 43-nearby 44-shops. 45-Room 46-was 47-small 48-for 49-two 50-adults 51-and 52-two 53-older 54-children

{"units": [[0, 7], [8, 37], [38, 44], [45, 54]], "labels": [1, 0, 1, 0]}

ideal location for the centre of london well presented with helpful staff great for trips lasting a couple of days, room furniture very old for a club business room. Room was small but good functionality staff friendly and really helpful with directions and with information

0-ideal 1-location 2-for 3-the 4-centre 5-of 6-london 7-well 8-presented 9-with 10-helpful 11-staff 12-great 13-for 14-trips 15-lasting 16-a 17-couple 18-of 19-days, 20-room 21-furniture 22-very 23-old 24-for 25-a 26-club 27-business 28-room. 29-Room 30-was 31-small 32-but 33-good 34-functionality 35-staff 36-friendly 37-and 38-really 39-helpful 40-with 41-directions 42-and 43-with 44-information

{"units": [[0, 19], [20, 34], [35, 44]], "labels": [1, 0, 1]}

avoid leaving your car at the hotel for parking they brought it back with several scratches and the parking staff denied that they made them even though we compared the before and after pictures and they were clearly not there the first time, very nice to find that my daughter had arranged for an anniversary cake to be placed in our room by the hotel staff thanks the food in the restaurant was very tasty as was the food in the nearby radisson restaurant for a central london hotel it was nice and quiet

0-avoid 1-leaving 2-your 3-car 4-at 5-the 6-hotel 7-for 8-parking 9-they 10-brought 11-it 12-back 13-with 14-several 15-scratches 16-and 17-the 18-parking 19-staff 20-denied 21-that 22-they 23-made 24-them 25-even 26-though 27-we 28-compared 29-the 30-before 31-and 32-after 33-pictures 34-and 35-they 36-were 37-clearly 38-not 39-there 40-the 41-first 42-time, 43-very 44-nice 45-to 46-find 47-that 48-my 49-daughter 50-had 51-arranged 52-for 53-an 54-anniversary 55-cake 56-to 57-be 58-placed 59-in 60-our 61-room 62-by 63-the 64-hotel 65-staff 66-thanks 67-the 68-food 69-in 70-the 71-restaurant 72-was 73-very 74-tasty 75-as 76-was 77-the 78-food 79-in 80-the 81-nearby 82-radisson 83-restaurant 84-for 85-a 86-central 87-london 88-hotel 89-it 90-was 91-nice 92-and 93-quiet

{"units": [[0, 42], [43, 93]], "labels": [0, 1]}

next to prater so if you have kids it is a perfect place to stay

0-next 1-to 2-prater 3-so 4-if 5-you 6-have 7-kids 8-it 9-is 10-a 11-perfect 12-place 13-to 14-stay

{"units": [[0, 14]], "labels": [1]}

the breakfast was not included and its a bit expensive the place is mt from metro station but mt from tram min to reach the duomo. Staff were rude rooms are tiny dated and unclean prices but not service rooftop bar is certainly not hour soft drinks on the roof were served out of l bottles flat and warm as not refrigerated and each no management on site to hear our complaints

0-the 1-breakfast 2-was 3-not 4-included 5-and 6-its 7-a 8-bit 9-expensive 10-the 11-place 12-is 13-mt 14-from 15-metro 16-station 17-but 18-mt 19-from 20-tram 21-min 22-to 23-reach 24-the 25-duomo. 26-Staff 27-were 28-rude 29-rooms 30-are 31-tiny 32-dated 33-and 34-unclean 35-prices 36-but 37-not 38-service 39-rooftop 40-bar 41-is 42-certainly 43-not 44-hour 45-soft 46-drinks 47-on 48-the 49-roof 50-were 51-served 52-out 53-of 54-l 55-bottles 56-flat 57-and 58-warm 59-as 60-not 61-refrigerated 62-and 63-each 64-no 65-management 66-on 67-site 68-to 69-hear 70-our 71-complaints

{"units": [[0, 71]], "labels": [0]}

even though breakfast included in my reservation during check in and every morning before breakfast i was told by hotel staff that breakfast is not included in my reservation i had to say breakfast included in the total price and i already paid it to trough www booking com web site there was no slippers in the room even though we were we have never gotten clean bath towels without asking for them the room was equipped with disabled stuff like tubular holding bars everywhere that i am not fan of it in the breakfast food wasn t marriott class actually this hotel isn t like a marriott hotel but like a budget inn. Location vegetarian food. Staying on the floor and one lift out of action it was sometimes not easy to get there

0-even 1-though 2-breakfast 3-included 4-in 5-my 6-reservation 7-during 8-check 9-in 10-and 11-every 12-morning 13-before 14-breakfast 15-i 16-was 17-told 18-by 19-hotel 20-staff 21-that 22-breakfast 23-is 24-not 25-included 26-in 27-my 28-reservation 29-i 30-had 31-to 32-say 33-breakfast 34-included 35-in 36-the 37-total 38-price 39-and 40-i 41-already 42-paid 43-it 44-to 45-trough 46-www 47-booking 48-com 49-web 50-site 51-there 52-was 53-no 54-slippers 55-in 56-the 57-room 58-even 59-though 60-we 61-were 62-we 63-have 64-never 65-gotten 66-clean 67-bath 68-towels 69-without 70-asking 71-for 72-them 73-the 74-room 75-was 76-equipped 77-with 78-disabled 79-stuff 80-like 81-tubular 82-holding 83-bars 84-everywhere 85-that 86-i 87-am 88-not 89-fan 90-of 91-it 92-in 93-the 94-breakfast 95-food 96-wasn 97-t 98-marriott 99-class 100-actually 101-this 102-hotel 103-isn 104-t 105-like 106-a 107-marriott 108-hotel 109-but 110-like 111-a 112-budget 113-inn. 114-Location 115-vegetarian 116-food. 117-Staying 118-on 119-the 120-floor 121-and 122-one 123-lift 124-out 125-of 126-action 127-it 128-was 129-sometimes 130-not 131-easy 132-to 133-get 134-there

{"units": [[0, 113], [114, 116], [117, 134]], "labels": [0, 1, 0]}

the location is perfect close to everything if you like walking

0-the 1-location 2-is 3-perfect 4-close 5-to 6-everything 7-if 8-you 9-like 10-walking

{"units": [[0, 10]], "labels": [1]}

fantastic location and good breakfast. Room deco room internal system like no tea bag kettle etc no newspaper etc internal modification is going on and guest are suffering for that during day time, delay with the room should have been pm but was pm likewise room was a tad small wanted to upgrade so viewed a superior room of which the bath tub had red stains in the bath looked like blood not worth an extra per night conversely if you are looking for old world charm combined with the highest standards of customer care this is the place for you from the moment of arrival the professional staff are attentive and ready to respond to requests in an efficient and timely manner the room we had was spacious comfortably furnished and immaculately clean barcelona has much to offer but for time spent in the hotel there is also much to enjoy from stunning roof garden offering panoramic views and swimming pool intimate cocktail bar first rate spa and intriguing breakfast room we ate in the on premise one michelin star caelis restaurant and the roof garden and enjoyed the very different cuisine equally certainly a hotel i will return to medya shakarchi

0-fantastic 1-location 2-and 3-good 4-breakfast. 5-Room 6-deco 7-room 8-internal 9-system 10-like 11-no 12-tea 13-bag 14-kettle 15-etc 16-no 17-newspaper 18-etc 19-internal 20-modification 21-is 22-going 23-on 24-and 25-guest 26-are 27-suffering 28-for 29-that 30-during 31-day 32-time, 33-delay 34-with 35-the 36-room 37-should 38-have 39-been 40-pm 41-but 42-was 43-pm 44-likewise 45-room 46-was 47-a 48-tad 49-small 50-wanted 51-to 52-upgrade 53-so 54-viewed 55-a 56-superior 57-room 58-of 59-which 60-the 61-bath 62-tub 63-had 64-red 65-stains 66-in 67-the 68-bath 69-looked 70-like 71-blood 72-not 73-worth 74-an 75-extra 76-per 77-night 78-conversely 79-if 80-you 81-are 82-looking 83-for 84-old 85-world 86-charm 87-combined 88-with 89-the 90-highest 91-standards 92-of 93-customer 94-care 95-this 96-is 97-the 98-place 99-for 100-you 101-from 102-the 103-moment 104-of 105-arrival 106-the 107-professional 108-staff 109-are 110-attentive 111-and 112-ready 113-to 114-respond 115-to 116-requests 117-in 118-an 119-efficient 120-and 121-timely 122-manner 123-the 124-room 125-we 126-had 127-was 128-spacious 129-comfortably 130-furnished 131-and 132-immaculately 133-clean 134-barcelona 135-has 136-much 137-to 138-offer 139-but 140-for 141-time 142-spent 143-in 144-the 145-hotel 146-there 147-is 148-also 149-much 150-to 151-enjoy 152-from 153-stunning 154-roof 155-garden 156-offering 157-panoramic 158-views 159-and 160-swimming 161-pool 162-intimate 163-cocktail 164-bar 165-first 166-rate 167-spa 168-and 169-intriguing 170-breakfast 171-room 172-we 173-ate 174-in 175-the 176-on 177-premise 178-one 179-michelin 180-star 181-caelis 182-restaurant 183-and 184-the 185-roof 186-garden 187-and 188-enjoyed 189-the 190-very 191-different 192-cuisine 193-equally 194-certainly 195-a 196-hotel 197-i 198-will 199-return 200-to 201-medya 202-shakarchi

{"units": [[0, 4], [5, 77], [78, 202]], "labels": [1, 0, 1]}

the room is way too small and the toilet as well. Rooms bathrooms are a tiny shoe box hotel is not a four star maybe a star and a half lot of problems that were esolved due to the efficient and professional staff only reason i didn t leave hotel is because due to fieramilano no rooms were available elsewhere would not comeback, a german speaking female staff was really nice the other staffs are also nice the location is really good. Beds very good breakfast very good location quite good. The lift is operated manually

0-the 1-room 2-is 3-way 4-too 5-small 6-and 7-the 8-toilet 9-as 10-well. 11-Rooms 12-bathrooms 13-are 14-a 15-tiny 16-shoe 17-box 18-hotel 19-is 20-not 21-a 22-four 23-star 24-maybe 25-a 26-star 27-and 28-a 29-half 30-lot 31-of 32-problems 33-that 34-were 35-esolved 36-due 37-to 38-the 39-efficient 40-and 41-professional 42-staff 43-only 44-reason 45-i 46-didn 47-t 48-leave 49-hotel 50-is 51-because 52-due 53-to 54-fieramilano 55-no 56-rooms 57-were 58-available 59-elsewhere 60-would 61-not 62-comeback, 63-a 64-german 65-speaking 66-female 67-staff 68-was 69-really 70-nice 71-the 72-other 73-staffs 74-are 75-also 76-nice 77-the 78-location 79-is 80-really 81-good. 82-Beds 83-very 84-good 85-breakfast 86-very 87-good 88-location 89-quite 90-good. 91-The 92-lift 93-is 94-operated 95-manually

{"units": [[0, 62], [63, 90], [91, 95]], "labels": [0, 1, 0]}

location close to tourist sites cleanliness night silence but comfortable bed excellent shower clean and nicely decorated room, the rooms were split into two levels at ground level sitting area bathroom etc are located and at mezannine level beds are put up it was quite incovnient specially for children to go down in the night also room size was small

0-location 1-close 2-to 3-tourist 4-sites 5-cleanliness 6-night 7-silence 8-but 9-comfortable 10-bed 11-excellent 12-shower 13-clean 14-and 15-nicely 16-decorated 17-room, 18-the 19-rooms 20-were 21-split 22-into 23-two 24-levels 25-at 26-ground 27-level 28-sitting 29-area 30-bathroom 31-etc 32-are 33-located 34-and 35-at 36-mezannine 37-level 38-beds 39-are 40-put 41-up 42-it 43-was 44-quite 45-incovnient 46-specially 47-for 48-children 49-to 50-go 51-down 52-in 53-the 54-night 55-also 56-room 57-size 58-was 59-small

{"units": [[0, 17], [18, 59]], "labels": [1, 0]}

room was in the basement surrounded by unfinished rooms it s a good job i m not claustrophobic as it was the tiniest room possible there were staff members banging things around at about midnight the toilet had never had a good clean there was a serious scum line around the bowl the breakfast was meagre and to say it was in a coffee shop the instant coffee in the room would have been hotter and tastier nevertheless lovely breakfast spread, i was mis informed in regards to my breakfast i paid extra for breakfast upon arriving and two mornings when i tried to order my breakfast i was told it wasn t paid for on my room the first morning i was sent complimentary champagne as an apology and the second morning they sent the breakfast and tried to charge upon checkout the issue was resolved but they need to make it clearer to guest what they are paying for to avoid confusion and irate customers other than that the hotel was perfect it s missing a sauna and or jacuzzi

0-room 1-was 2-in 3-the 4-basement 5-surrounded 6-by 7-unfinished 8-rooms 9-it 10-s 11-a 12-good 13-job 14-i 15-m 16-not 17-claustrophobic 18-as 19-it 20-was 21-the 22-tiniest 23-room 24-possible 25-there 26-were 27-staff 28-members 29-banging 30-things 31-around 32-at 33-about 34-midnight 35-the 36-toilet 37-had 38-never 39-had 40-a 41-good 42-clean 43-there 44-was 45-a 46-serious 47-scum 48-line 49-around 50-the 51-bowl 52-the 53-breakfast 54-was 55-meagre 56-and 57-to 58-say 59-it 60-was 61-in 62-a 63-coffee 64-shop 65-the 66-instant 67-coffee 68-in 69-the 70-room 71-would 72-have 73-been 74-hotter 75-and 76-tastier 77-nevertheless 78-lovely 79-breakfast 80-spread, 81-i 82-was 83-mis 84-informed 85-in 86-regards 87-to 88-my 89-breakfast 90-i 91-paid 92-extra 93-for 94-breakfast 95-upon 96-arriving 97-and 98-two 99-mornings 100-when 101-i 102-tried 103-to 104-order 105-my 106-breakfast 107-i 108-was 109-told 110-it 111-wasn 112-t 113-paid 114-for 115-on 116-my 117-room 118-the 119-first 120-morning 121-i 122-was 123-sent 124-complimentary 125-champagne 126-as 127-an 128-apology 129-and 130-the 131-second 132-morning 133-they 134-sent 135-the 136-breakfast 137-and 138-tried 139-to 140-charge 141-upon 142-checkout 143-the 144-issue 145-was 146-resolved 147-but 148-they 149-need 150-to 151-make 152-it 153-clearer 154-to 155-guest 156-what 157-they 158-are 159-paying 160-for 161-to 162-avoid 163-confusion 164-and 165-irate 166-customers 167-other 168-than 169-that 170-the 171-hotel 172-was 173-perfect 174-it 175-s 176-missing 177-a 178-sauna 179-and 180-or 181-jacuzzi

{"units": [[0, 76], [77, 80], [81, 181]], "labels": [0, 1, 0]}

the aircon was not ok would have loved to hear an english accent on the reception desk, asked for quiet room and felt both quiet and private. Few more cofee sashets in room. The staff are extremely friendly and helpful breakfast is elaborated and food is of goid quality the room is very clean and tidy certainly value for money

0-the 1-aircon 2-was 3-not 4-ok 5-would 6-have 7-loved 8-to 9-hear 10-an 11-english 12-accent 13-on 14-the 15-reception 16-desk, 17-asked 18-for 19-quiet 20-room 21-and 22-felt 23-both 24-quiet 25-and 26-private. 27-Few 28-more 29-cofee 30-sashets 31-in 32-room. 33-The 34-staff 35-are 36-extremely 37-friendly 38-and 39-helpful 40-breakfast 41-is 42-elaborated 43-and 44-food 45-is 46-of 47-goid 48-quality 49-the 50-room 51-is 52-very 53-clean 54-and 55-tidy 56-certainly 57-value 58-for 59-money

{"units": [[0, 16], [17, 26], [27, 32], [33, 59]], "labels": [0, 1, 0, 1]}

breakfast was good and location was really handy for euston pancras stations although at first we thought the room smelled a little funny strong but it may have been that it was very recently cleaned it was only on the first day so it didn t bother us too much. There was not the condition in the room room wanred to be better nether in the photos the bahtoom are so old and dirty n when we arrived there was so hot and there were some rush in the room and also location is so far from the center the price is not good fot this all minuses it was very close to the train station a little noisy and a little unsafe but staff were exceptional

0-breakfast 1-was 2-good 3-and 4-location 5-was 6-really 7-handy 8-for 9-euston 10-pancras 11-stations 12-although 13-at 14-first 15-we 16-thought 17-the 18-room 19-smelled 20-a 21-little 22-funny 23-strong 24-but 25-it 26-may 27-have 28-been 29-that 30-it 31-was 32-very 33-recently 34-cleaned 35-it 36-was 37-only 38-on 39-the 40-first 41-day 42-so 43-it 44-didn 45-t 46-bother 47-us 48-too 49-much. 50-There 51-was 52-not 53-the 54-condition 55-in 56-the 57-room 58-room 59-wanred 60-to 61-be 62-better 63-nether 64-in 65-the 66-photos 67-the 68-bahtoom 69-are 70-so 71-old 72-and 73-dirty 74-n 75-when 76-we 77-arrived 78-there 79-was 80-so 81-hot 82-and 83-there 84-were 85-some 86-rush 87-in 88-the 89-room 90-and 91-also 92-location 93-is 94-so 95-far 96-from 97-the 98-center 99-the 100-price 101-is 102-not 103-good 104-fot 105-this 106-all 107-minuses 108-it 109-was 110-very 111-close 112-to 113-the 114-train 115-station 116-a 117-little 118-noisy 119-and 120-a 121-little 122-unsafe 123-but 124-staff 125-were 126-exceptional

{"units": [[0, 11], [12, 107], [108, 126]], "labels": [1, 0, 1]}

no tea and coffee making facilities paid wifi extortionate had to queue at check in desk still water is available in the room complimentary as well as shampoo soap shaving mirror wifi and air conditioning work in the rooms you can regulate the temperature there is post office and zone underground station nearby literally two minute walk and you don t have to pay extra for going across zones to city center you can ask receptionist for travel adapter and they ll provide it free of charge there is five pounds fine for loss though you have bath in the room and shower head is fixed pretty high i m m and there was some space between my head and shower head tap is not separate it was pretty quiet during my stay no noises heard oh and bed sheets and towels are available free of charge there was a mistake on booking com buffet breakfast is good tea apple orange juice etc bacon eggs fruits watermelons as well potatos. Road traffic noise at night is annoying even though the hotel is on a street which is not too busy the road noise is bothersome at night if you get a room facing the road i switched to a garden view room and road noise was not an issue there, great location polite helpful staff great and helpful staff the room was very well appointed and quite comfortable fantastic choice for breakfast

0-no 1-tea 2-and 3-coffee 4-making 5-facilities 6-paid 7-wifi 8-extortionate 9-had 10-to 11-queue 12-at 13-check 14-in 15-desk 16-still 17-water 18-is 19-available 20-in 21-the 22-room 23-complimentary 24-as 25-well 26-as 27-shampoo 28-soap 29-shaving 30-mirror 31-wifi 32-and 33-air 34-conditioning 35-work 36-in 37-the 38-rooms 39-you 40-can 41-regulate 42-the 43-temperature 44-there 45-is 46-post 47-office 48-and 49-zone 50-underground 51-station 52-nearby 53-literally 54-two 55-minute 56-walk 57-and 58-you 59-don 60-t 61-have 62-to 63-pay 64-extra 65-for 66-going 67-across 68-zones 69-to 70-city 71-center 72-you 73-can 74-ask 75-receptionist 76-for 77-travel 78-adapter 79-and 80-they 81-ll 82-provide 83-it 84-free 85-of 86-charge 87-there 88-is 89-five 90-pounds 91-fine 92-for 93-loss 94-though 95-you 96-have 97-bath 98-in 99-the 100-room 101-and 102-shower 103-head 104-is 105-fixed 106-pretty 107-high 108-i 109-m 110-m 111-and 112-there 113-was 114-some 115-space 116-between 117-my 118-head 119-and 120-shower 121-head 122-tap 123-is 124-not 125-separate 126-it 127-was 128-pretty 129-quiet 130-during 131-my 132-stay 133-no 134-noises 135-heard 136-oh 137-and 138-bed 139-sheets 140-and 141-towels 142-are 143-available 144-free 145-of 146-charge 147-there 148-was 149-a 150-mistake 151-on 152-booking 153-com 154-buffet 155-breakfast 156-is 157-good 158-tea 159-apple 160-orange 161-juice 162-etc 163-bacon 164-eggs 165-fruits 166-watermelons 167-as 168-well 169-potatos. 170-Road 171-traffic 172-noise 173-at 174-night 175-is 176-annoying 177-even 178-though 179-the 180-hotel 181-is 182-on 183-a 184-street 185-which 186-is 187-not 188-too 189-busy 190-the 191-road 192-noise 193-is 194-bothersome 195-at 196-night 197-if 198-you 199-get 200-a 201-room 202-facing 203-the 204-road 205-i 206-switched 207-to 208-a 209-garden 210-view 211-room 212-and 213-road 214-noise 215-was 216-not 217-an 218-issue 219-there, 220-great 221-location 222-polite 223-helpful 224-staff 225-great 226-and 227-helpful 228-staff 229-the 230-room 231-was 232-very 233-well 234-appointed 235-and 236-quite 237-comfortable 238-fantastic 239-choice 240-for 241-breakfast

{"units": [[0, 15], [16, 169], [170, 219], [220, 241]], "labels": [0, 1, 0, 1]}

pas de chaines internationales similarly loved the location beautiful view of the london bridge from the rooftop lounge rooms were fantastic and the staff very friendly and helpful we booked the executive queen which gave us access to the executive lounge this included free breakfast happy hour and heavy snacks in the evening saved us a bundle in meals for our family of four the concierge went above and beyond to help us wirh transportation to heathrow would definitely return. Lovely helpful staff and good food in coffee shop restaurant. Breakfast avarage all the same continental eggs and bakery. Good location rooms were big rooms and quirkiness of hotel

0-pas 1-de 2-chaines 3-internationales 4-similarly 5-loved 6-the 7-location 8-beautiful 9-view 10-of 11-the 12-london 13-bridge 14-from 15-the 16-rooftop 17-lounge 18-rooms 19-were 20-fantastic 21-and 22-the 23-staff 24-very 25-friendly 26-and 27-helpful 28-we 29-booked 30-the 31-executive 32-queen 33-which 34-gave 35-us 36-access 37-to 38-the 39-executive 40-lounge 41-this 42-included 43-free 44-breakfast 45-happy 46-hour 47-and 48-heavy 49-snacks 50-in 51-the 52-evening 53-saved 54-us 55-a 56-bundle 57-in 58-meals 59-for 60-our 61-family 62-of 63-four 64-the 65-concierge 66-went 67-above 68-and 69-beyond 70-to 71-help 72-us 73-wirh 74-transportation 75-to 76-heathrow 77-would 78-definitely 79-return. 80-Lovely 81-helpful 82-staff 83-and 84-good 85-food 86-in 87-coffee 88-shop 89-restaurant. 90-Breakfast 91-avarage 92-all 93-the 94-same 95-continental 96-eggs 97-and 98-bakery. 99-Good 100-location 101-rooms 102-were 103-big 104-rooms 105-and 106-quirkiness 107-of 108-hotel

{"units": [[0, 3], [4, 89], [90, 98], [99, 108]], "labels": [0, 1, 0, 1]}

ground floor twin room was tiny shower room cramped no room for sink which was out in bedroom about inches between twin beds thin walls neighbours and reception clearly audible at all hours breakfast very average dodgy wiring on bedside light this is not a star hotel much better value accommodation available locally with far better facilities won t be going there again additionally the overall look is a little dated the bar area was a bit disappointing, bed as above charming classic british hotel in victorian style that we like nice classic british lounge very helpful stuff very good wi fi in whole area of the hotel including rooms the hotel is very clean hotel has good location in quite nice london kensington area plenty of caffee and shops around this area kensington park and palace around minuts of walk gloucester road undeground station is just minutes walk direct way to heathrow terminals from this undeground station the breakfast was good but sometimes the staff seemed overwhelmed with too many people patience helps the video surveillance in the spa made us feel a bit uncomfortable

0-ground 1-floor 2-twin 3-room 4-was 5-tiny 6-shower 7-room 8-cramped 9-no 10-room 11-for 12-sink 13-which 14-was 15-out 16-in 17-bedroom 18-about 19-inches 20-between 21-twin 22-beds 23-thin 24-walls 25-neighbours 26-and 27-reception 28-clearly 29-audible 30-at 31-all 32-hours 33-breakfast 34-very 35-average 36-dodgy 37-wiring 38-on 39-bedside 40-light 41-this 42-is 43-not 44-a 45-star 46-hotel 47-much 48-better 49-value 50-accommodation 51-available 52-locally 53-with 54-far 55-better 56-facilities 57-won 58-t 59-be 60-going 61-there 62-again 63-additionally 64-the 65-overall 66-look 67-is 68-a 69-little 70-dated 71-the 72-bar 73-area 74-was 75-a 76-bit 77-disappointing, 78-bed 79-as 80-above 81-charming 82-classic 83-british 84-hotel 85-in 86-victorian 87-style 88-that 89-we 90-like 91-nice 92-classic 93-british 94-lounge 95-very 96-helpful 97-stuff 98-very 99-good 100-wi 101-fi 102-in 103-whole 104-area 105-of 106-the 107-hotel 108-including 109-rooms 110-the 111-hotel 112-is 113-very 114-clean 115-hotel 116-has 117-good 118-location 119-in 120-quite 121-nice 122-london 123-kensington 124-area 125-plenty 126-of 127-caffee 128-and 129-shops 130-around 131-this 132-area 133-kensington 134-park 135-and 136-palace 137-around 138-minuts 139-of 140-walk 141-gloucester 142-road 143-undeground 144-station 145-is 146-just 147-minutes 148-walk 149-direct 150-way 151-to 152-heathrow 153-terminals 154-from 155-this 156-undeground 157-station 158-the 159-breakfast 160-was 161-good 162-but 163-sometimes 164-the 165-staff 166-seemed 167-overwhelmed 168-with 169-too 170-many 171-people 172-patience 173-helps 174-the 175-video 176-surveillance 177-in 178-the 179-spa 180-made 181-us 182-feel 183-a 184-bit 185-uncomfortable

{"units": [[0, 80], [81, 157], [158, 185]], "labels": [0, 1, 0]}

good view from our room nice roof terrace friendly helpful staff walls paper thin so was woken by neighbouring rooms television no tea coffee making facilities in the room decided to stay in vienna an extra night but was quoted the walk in rate which was over double what we paid booking online needless to say we went elsewhere fabulous hotel set in a great location very friendly helpful staff the food in the foyer restaurunt is great value for money the rooms are very clean comfortable we are overall very happy with our stay would definitely reccomend this hotel, extremely friendly staff and a very clean room. Location is everything

0-good 1-view 2-from 3-our 4-room 5-nice 6-roof 7-terrace 8-friendly 9-helpful 10-staff 11-walls 12-paper 13-thin 14-so 15-was 16-woken 17-by 18-neighbouring 19-rooms 20-television 21-no 22-tea 23-coffee 24-making 25-facilities 26-in 27-the 28-room 29-decided 30-to 31-stay 32-in 33-vienna 34-an 35-extra 36-night 37-but 38-was 39-quoted 40-the 41-walk 42-in 43-rate 44-which 45-was 46-over 47-double 48-what 49-we 50-paid 51-booking 52-online 53-needless 54-to 55-say 56-we 57-went 58-elsewhere 59-fabulous 60-hotel 61-set 62-in 63-a 64-great 65-location 66-very 67-friendly 68-helpful 69-staff 70-the 71-food 72-in 73-the 74-foyer 75-restaurunt 76-is 77-great 78-value 79-for 80-money 81-the 82-rooms 83-are 84-very 85-clean 86-comfortable 87-we 88-are 89-overall 90-very 91-happy 92-with 93-our 94-stay 95-would 96-definitely 97-reccomend 98-this 99-hotel, 100-extremely 101-friendly 102-staff 103-and 104-a 105-very 106-clean 107-room. 108-Location 109-is 110-everything

{"units": [[0, 10], [11, 58], [59, 110]], "labels": [1, 0, 1]}

the uniqueness of the overall experience being able to eatvand look out at the river i really liked the idea of not having tv s in the room which is a first for me the hotel was peaceful and calm, i loved the balcony outside my room, clean bed sheets despite noisy bad services at reception huge problem with the keys the location was brilliant so close to tower of london and within walking distance to so much more. Brilliant central location easy walk to british museum covent garden soho theatres plenty of restaurants pubs and cafes nearby i ve stayed here many times can walk or bus from pancras good wifi

0-the 1-uniqueness 2-of 3-the 4-overall 5-experience 6-being 7-able 8-to 9-eatvand 10-look 11-out 12-at 13-the 14-river 15-i 16-really 17-liked 18-the 19-idea 20-of 21-not 22-having 23-tv 24-s 25-in 26-the 27-room 28-which 29-is 30-a 31-first 32-for 33-me 34-the 35-hotel 36-was 37-peaceful 38-and 39-calm, 40-i 41-loved 42-the 43-balcony 44-outside 45-my 46-room, 47-clean 48-bed 49-sheets 50-despite 51-noisy 52-bad 53-services 54-at 55-reception 56-huge 57-problem 58-with 59-the 60-keys 61-the 62-location 63-was 64-brilliant 65-so 66-close 67-to 68-tower 69-of 70-london 71-and 72-within 73-walking 74-distance 75-to 76-so 77-much 78-more. 79-Brilliant 80-central 81-location 82-easy 83-walk 84-to 85-british 86-museum 87-covent 88-garden 89-soho 90-theatres 91-plenty 92-of 93-restaurants 94-pubs 95-and 96-cafes 97-nearby 98-i 99-ve 100-stayed 101-here 102-many 103-times 104-can 105-walk 106-or 107-bus 108-from 109-pancras 110-good 111-wifi

{"units": [[0, 49], [50, 60], [61, 111]], "labels": [1, 0, 1]}

location was excellent great bars and restaurants around the corner, excellent location stylish hotel with contemporary rooms and friendly staff we were there on a business trip and got a free upgrade to a room with a terrace facilities were excellent, staff were very welcoming and helpful finding us a secure parking place

0-location 1-was 2-excellent 3-great 4-bars 5-and 6-restaurants 7-around 8-the 9-corner, 10-excellent 11-location 12-stylish 13-hotel 14-with 15-contemporary 16-rooms 17-and 18-friendly 19-staff 20-we 21-were 22-there 23-on 24-a 25-business 26-trip 27-and 28-got 29-a 30-free 31-upgrade 32-to 33-a 34-room 35-with 36-a 37-terrace 38-facilities 39-were 40-excellent, 41-staff 42-were 43-very 44-welcoming 45-and 46-helpful 47-finding 48-us 49-a 50-secure 51-parking 52-place

{"units": [[0, 52]], "labels": [1]}

the bed was amazingly comfy and the room very nice you get a smartphone to use during your stay at the hotel with lot of information about paris and unlimited call amazing for foreigners the bar has some cool cocktail too that the property was above a metro so every time a train went through min intervals your hotel room shakes they re running all day and don t stop until midnight and start again at am i also didn t like that the reception said there were no rooms to upgrade to the classic rooms are very small and run down i then showed her on booking com that there were executive rooms available so then i was able to upgrade it was like she couldn t be bothered change my booking

0-the 1-bed 2-was 3-amazingly 4-comfy 5-and 6-the 7-room 8-very 9-nice 10-you 11-get 12-a 13-smartphone 14-to 15-use 16-during 17-your 18-stay 19-at 20-the 21-hotel 22-with 23-lot 24-of 25-information 26-about 27-paris 28-and 29-unlimited 30-call 31-amazing 32-for 33-foreigners 34-the 35-bar 36-has 37-some 38-cool 39-cocktail 40-too 41-that 42-the 43-property 44-was 45-above 46-a 47-metro 48-so 49-every 50-time 51-a 52-train 53-went 54-through 55-min 56-intervals 57-your 58-hotel 59-room 60-shakes 61-they 62-re 63-running 64-all 65-day 66-and 67-don 68-t 69-stop 70-until 71-midnight 72-and 73-start 74-again 75-at 76-am 77-i 78-also 79-didn 80-t 81-like 82-that 83-the 84-reception 85-said 86-there 87-were 88-no 89-rooms 90-to 91-upgrade 92-to 93-the 94-classic 95-rooms 96-are 97-very 98-small 99-and 100-run 101-down 102-i 103-then 104-showed 105-her 106-on 107-booking 108-com 109-that 110-there 111-were 112-executive 113-rooms 114-available 115-so 116-then 117-i 118-was 119-able 120-to 121-upgrade 122-it 123-was 124-like 125-she 126-couldn 127-t 128-be 129-bothered 130-change 131-my 132-booking

{"units": [[0, 40], [41, 132]], "labels": [1, 0]}

so easy to get to from victoria tube and rail station extraordinary genuine service the team members at the front desk were warm eager to serve and wanted to ensure that we were totally comfortable they were flexible and accommodated our requests the team members are very well selected for their roles they made our stay enjoyable we will stay here again the rooms were comfortable and clean with an attractive d cor the bathroom was immaculate the hotel provided a light afternoon tea free of cost

0-so 1-easy 2-to 3-get 4-to 5-from 6-victoria 7-tube 8-and 9-rail 10-station 11-extraordinary 12-genuine 13-service 14-the 15-team 16-members 17-at 18-the 19-front 20-desk 21-were 22-warm 23-eager 24-to 25-serve 26-and 27-wanted 28-to 29-ensure 30-that 31-we 32-were 33-totally 34-comfortable 35-they 36-were 37-flexible 38-and 39-accommodated 40-our 41-requests 42-the 43-team 44-members 45-are 46-very 47-well 48-selected 49-for 50-their 51-roles 52-they 53-made 54-our 55-stay 56-enjoyable 57-we 58-will 59-stay 60-here 61-again 62-the 63-rooms 64-were 65-comfortable 66-and 67-clean 68-with 69-an 70-attractive 71-d 72-cor 73-the 74-bathroom 75-was 76-immaculate 77-the 78-hotel 79-provided 80-a 81-light 82-afternoon 83-tea 84-free 85-of 86-cost

{"units": [[0, 86]], "labels": [1]}

the level of service charge in the bar area sweetest hotel room i ve ever seen especially in paris nice staff, excellent service professional and cooperative staff good breakfast and we loved the hotel s location

0-the 1-level 2-of 3-service 4-charge 5-in 6-the 7-bar 8-area 9-sweetest 10-hotel 11-room 12-i 13-ve 14-ever 15-seen 16-especially 17-in 18-paris 19-nice 20-staff, 21-excellent 22-service 23-professional 24-and 25-cooperative 26-staff 27-good 28-breakfast 29-and 30-we 31-loved 32-the 33-hotel 34-s 35-location

{"units": [[0, 8], [9, 35]], "labels": [0, 1]}

location was abit out but we loved that about it and the trams are so efficient and easy to use we loved it and will definitely be back the view of our room was of the scaffolding due to the building work they re doing to the back of the hotel and i was woken up by the builders in the morning they made sure that a cake along with champagne was sent for my wife s th. Cooked breakfasts were barely warm

0-location 1-was 2-abit 3-out 4-but 5-we 6-loved 7-that 8-about 9-it 10-and 11-the 12-trams 13-are 14-so 15-efficient 16-and 17-easy 18-to 19-use 20-we 21-loved 22-it 23-and 24-will 25-definitely 26-be 27-back 28-the 29-view 30-of 31-our 32-room 33-was 34-of 35-the 36-scaffolding 37-due 38-to 39-the 40-building 41-work 42-they 43-re 44-doing 45-to 46-the 47-back 48-of 49-the 50-hotel 51-and 52-i 53-was 54-woken 55-up 56-by 57-the 58-builders 59-in 60-the 61-morning 62-they 63-made 64-sure 65-that 66-a 67-cake 68-along 69-with 70-champagne 71-was 72-sent 73-for 74-my 75-wife 76-s 77-th. 78-Cooked 79-breakfasts 80-were 81-barely 82-warm

{"units": [[0, 27], [28, 61], [62, 77], [78, 82]], "labels": [1, 0, 1, 0]}

top hotel fantastic staff top service stylish modern hotel close to chelsea bridge very elegant bedroom and ours had an amazing view nice pool and spa

0-top 1-hotel 2-fantastic 3-staff 4-top 5-service 6-stylish 7-modern 8-hotel 9-close 10-to 11-chelsea 12-bridge 13-very 14-elegant 15-bedroom 16-and 17-ours 18-had 19-an 20-amazing 21-view 22-nice 23-pool 24-and 25-spa

{"units": [[0, 25]], "labels": [1]}

the room was lovely and so comfortable the staff outstandingly helpful i didn t bring the right adaptor it was no problem they had one we needed to eat breakfast quickly to make a tour the staff was wonderfully flexible. Room and carpet are a bit old and smelly small shower screens couldn t prevent water splash this caused the floor wet and slippery every time when taking shower and quaint small hotel in walking distance to many great attractions and close to metro station whereas great location very friendly staff great bed comfortable and good sized room lovely style to the hotel especially the common areas lovely breakfast area

0-the 1-room 2-was 3-lovely 4-and 5-so 6-comfortable 7-the 8-staff 9-outstandingly 10-helpful 11-i 12-didn 13-t 14-bring 15-the 16-right 17-adaptor 18-it 19-was 20-no 21-problem 22-they 23-had 24-one 25-we 26-needed 27-to 28-eat 29-breakfast 30-quickly 31-to 32-make 33-a 34-tour 35-the 36-staff 37-was 38-wonderfully 39-flexible. 40-Room 41-and 42-carpet 43-are 44-a 45-bit 46-old 47-and 48-smelly 49-small 50-shower 51-screens 52-couldn 53-t 54-prevent 55-water 56-splash 57-this 58-caused 59-the 60-floor 61-wet 62-and 63-slippery 64-every 65-time 66-when 67-taking 68-shower 69-and 70-quaint 71-small 72-hotel 73-in 74-walking 75-distance 76-to 77-many 78-great 79-attractions 80-and 81-close 82-to 83-metro 84-station 85-whereas 86-great 87-location 88-very 89-friendly 90-staff 91-great 92-bed 93-comfortable 94-and 95-good 96-sized 97-room 98-lovely 99-style 100-to 101-the 102-hotel 103-especially 104-the 105-common 106-areas 107-lovely 108-breakfast 109-area

{"units": [[0, 39], [40, 68], [69, 109]], "labels": [1, 0, 1]}

the hotel staff were all well trained in customer service and wanted to help in any way they could rooms were a decent size and had everything needed with large comfy beds breakfast was good value given the quality of food and selection offered loved the fact it isn t a massive hotel which makes having breakfast there a much more civilised experience. Lovely room but quite small

0-the 1-hotel 2-staff 3-were 4-all 5-well 6-trained 7-in 8-customer 9-service 10-and 11-wanted 12-to 13-help 14-in 15-any 16-way 17-they 18-could 19-rooms 20-were 21-a 22-decent 23-size 24-and 25-had 26-everything 27-needed 28-with 29-large 30-comfy 31-beds 32-breakfast 33-was 34-good 35-value 36-given 37-the 38-quality 39-of 40-food 41-and 42-selection 43-offered 44-loved 45-the 46-fact 47-it 48-isn 49-t 50-a 51-massive 52-hotel 53-which 54-makes 55-having 56-breakfast 57-there 58-a 59-much 60-more 61-civilised 62-experience. 63-Lovely 64-room 65-but 66-quite 67-small

{"units": [[0, 62], [63, 67]], "labels": [1, 0]}

the breakfast was perfect room very clean and staff friendly and helpful the hotel bar was very fine, bear in mind at check in hotel charge you deposit full amount of your staying additional euro per day no free wifi in rooms very noisy starting early morning if you want to sleep well before important meeting definitely is not this place poor minibar room just a bit on the small side. An extra walk now from the tube station and workmen nearby

0-the 1-breakfast 2-was 3-perfect 4-room 5-very 6-clean 7-and 8-staff 9-friendly 10-and 11-helpful 12-the 13-hotel 14-bar 15-was 16-very 17-fine, 18-bear 19-in 20-mind 21-at 22-check 23-in 24-hotel 25-charge 26-you 27-deposit 28-full 29-amount 30-of 31-your 32-staying 33-additional 34-euro 35-per 36-day 37-no 38-free 39-wifi 40-in 41-rooms 42-very 43-noisy 44-starting 45-early 46-morning 47-if 48-you 49-want 50-to 51-sleep 52-well 53-before 54-important 55-meeting 56-definitely 57-is 58-not 59-this 60-place 61-poor 62-minibar 63-room 64-just 65-a 66-bit 67-on 68-the 69-small 70-side. 71-An 72-extra 73-walk 74-now 75-from 76-the 77-tube 78-station 79-and 80-workmen 81-nearby

{"units": [[0, 17], [18, 81]], "labels": [1, 0]}

breakfast was okay not great, very small rooms sink in the room as the bathroom was tiny and a bit too open if you travel with somebody you don t know very well also reciprion man vey poor relationship, the breakfast buffet was very good but the coffee was terrible the reception staff including the supervisor a young lady were all very friendly and helpful. Not good value for money the furniture in the room was worn scuffed the sauna steam room were not on after a day walking round the city this would have been nice the room i had was quite small for a double room at times was quite noisy, euro for breakfast is too much

0-breakfast 1-was 2-okay 3-not 4-great, 5-very 6-small 7-rooms 8-sink 9-in 10-the 11-room 12-as 13-the 14-bathroom 15-was 16-tiny 17-and 18-a 19-bit 20-too 21-open 22-if 23-you 24-travel 25-with 26-somebody 27-you 28-don 29-t 30-know 31-very 32-well 33-also 34-reciprion 35-man 36-vey 37-poor 38-relationship, 39-the 40-breakfast 41-buffet 42-was 43-very 44-good 45-but 46-the 47-coffee 48-was 49-terrible 50-the 51-reception 52-staff 53-including 54-the 55-supervisor 56-a 57-young 58-lady 59-were 60-all 61-very 62-friendly 63-and 64-helpful. 65-Not 66-good 67-value 68-for 69-money 70-the 71-furniture 72-in 73-the 74-room 75-was 76-worn 77-scuffed 78-the 79-sauna 80-steam 81-room 82-were 83-not 84-on 85-after 86-a 87-day 88-walking 89-round 90-the 91-city 92-this 93-would 94-have 95-been 96-nice 97-the 98-room 99-i 100-had 101-was 102-quite 103-small 104-for 105-a 106-double 107-room 108-at 109-times 110-was 111-quite 112-noisy, 113-euro 114-for 115-breakfast 116-is 117-too 118-much

{"units": [[0, 38], [39, 64], [65, 118]], "labels": [0, 1, 0]}

fantastic breakfast selection good bar and restaurant facilities room bright and comfortable staff were very polite and helpful location is close to local facilities and nearby shopping the best thing about your hotel was the reception staff every receptionist we met during our stay was amazing always with a smile always willing to assist with any question they made up our stay

0-fantastic 1-breakfast 2-selection 3-good 4-bar 5-and 6-restaurant 7-facilities 8-room 9-bright 10-and 11-comfortable 12-staff 13-were 14-very 15-polite 16-and 17-helpful 18-location 19-is 20-close 21-to 22-local 23-facilities 24-and 25-nearby 26-shopping 27-the 28-best 29-thing 30-about 31-your 32-hotel 33-was 34-the 35-reception 36-staff 37-every 38-receptionist 39-we 40-met 41-during 42-our 43-stay 44-was 45-amazing 46-always 47-with 48-a 49-smile 50-always 51-willing 52-to 53-assist 54-with 55-any 56-question 57-they 58-made 59-up 60-our 61-stay

{"units": [[0, 61]], "labels": [1]}

double room booked however it consisted of two single beds pushed together however lovely hotel in v good location however room was very small and squashed, perfect location near the metro station universitat large room and bathroom very clean and not noisy the staff was kind and gave us any info we needed also there are markets nearby and plaza catalunya and rablas where u can go on foot also, very compact room tiny lift however the price in the bar was strange the same round of drinks was never the same it was around for a glass of wine and a pint and it got cheaper each time ending at after the round. It is a nice and money valuable place for someone needs both quiet environment at night and convenient transport nearby

0-double 1-room 2-booked 3-however 4-it 5-consisted 6-of 7-two 8-single 9-beds 10-pushed 11-together 12-however 13-lovely 14-hotel 15-in 16-v 17-good 18-location 19-however 20-room 21-was 22-very 23-small 24-and 25-squashed, 26-perfect 27-location 28-near 29-the 30-metro 31-station 32-universitat 33-large 34-room 35-and 36-bathroom 37-very 38-clean 39-and 40-not 41-noisy 42-the 43-staff 44-was 45-kind 46-and 47-gave 48-us 49-any 50-info 51-we 52-needed 53-also 54-there 55-are 56-markets 57-nearby 58-and 59-plaza 60-catalunya 61-and 62-rablas 63-where 64-u 65-can 66-go 67-on 68-foot 69-also, 70-very 71-compact 72-room 73-tiny 74-lift 75-however 76-the 77-price 78-in 79-the 80-bar 81-was 82-strange 83-the 84-same 85-round 86-of 87-drinks 88-was 89-never 90-the 91-same 92-it 93-was 94-around 95-for 96-a 97-glass 98-of 99-wine 100-and 101-a 102-pint 103-and 104-it 105-got 106-cheaper 107-each 108-time 109-ending 110-at 111-after 112-the 113-round. 114-It 115-is 116-a 117-nice 118-and 119-money 120-valuable 121-place 122-for 123-someone 124-needs 125-both 126-quiet 127-environment 128-at 129-night 130-and 131-convenient 132-transport 133-nearby

{"units": [[0, 25], [26, 69], [70, 113], [114, 133]], "labels": [0, 1, 0, 1]}

absolutly perfect staff room was superb and the garden i mean everybody deserves a garden like that if you dissapointed you my friend are a snob and rumble of the underground service rather slow

0-absolutly 1-perfect 2-staff 3-room 4-was 5-superb 6-and 7-the 8-garden 9-i 10-mean 11-everybody 12-deserves 13-a 14-garden 15-like 16-that 17-if 18-you 19-dissapointed 20-you 21-my 22-friend 23-are 24-a 25-snob 26-and 27-rumble 28-of 29-the 30-underground 31-service 32-rather 33-slow

{"units": [[0, 25], [26, 33]], "labels": [1, 0]}

near to the station near to the park too no restaurant for breakfast. There are other people waiting!

0-near 1-to 2-the 3-station 4-near 5-to 6-the 7-park 8-too 9-no 10-restaurant 11-for 12-breakfast. 13-There 14-are 15-other 16-people 17-waiting!

{"units": [[0, 7], [8, 17]], "labels": [1, 0]}

help to the room then waiting for baggage. Probably its one of the best hotels in amsterdam

0-help 1-to 2-the 3-room 4-then 5-waiting 6-for 7-baggage. 8-Probably 9-its 10-one 11-of 12-the 13-best 14-hotels 15-in 16-amsterdam

{"units": [[0, 7], [8, 16]], "labels": [0, 1]}

breakfast was lovely so much choice the view from our room was amazing very helpful and attentive staff would definitely come back again. Given an upgrade to a room with a great view of the city bed very comfortable las ramblas a minute walk away only another minute walk to the harbour waterfront

0-breakfast 1-was 2-lovely 3-so 4-much 5-choice 6-the 7-view 8-from 9-our 10-room 11-was 12-amazing 13-very 14-helpful 15-and 16-attentive 17-staff 18-would 19-definitely 20-come 21-back 22-again. 23-Given 24-an 25-upgrade 26-to 27-a 28-room 29-with 30-a 31-great 32-view 33-of 34-the 35-city 36-bed 37-very 38-comfortable 39-las 40-ramblas 41-a 42-minute 43-walk 44-away 45-only 46-another 47-minute 48-walk 49-to 50-the 51-harbour 52-waterfront

{"units": [[0, 52]], "labels": [1]}

no kettle in the room for tea and coffee. Close to beach but there are better hotels, was a bit out of the way but a min walk to the tube and you could get where you wanted reception staff could concentrate more on being friendly and less on trying to sell an overpriced breakfast additionally that with the euro exchange rate the hotel cost me more than was agreed with booking com. Very clean and stylish hotel

0-no 1-kettle 2-in 3-the 4-room 5-for 6-tea 7-and 8-coffee. 9-Close 10-to 11-beach 12-but 13-there 14-are 15-better 16-hotels, 17-was 18-a 19-bit 20-out 21-of 22-the 23-way 24-but 25-a 26-min 27-walk 28-to 29-the 30-tube 31-and 32-you 33-could 34-get 35-where 36-you 37-wanted 38-reception 39-staff 40-could 41-concentrate 42-more 43-on 44-being 45-friendly 46-and 47-less 48-on 49-trying 50-to 51-sell 52-an 53-overpriced 54-breakfast 55-additionally 56-that 57-with 58-the 59-euro 60-exchange 61-rate 62-the 63-hotel 64-cost 65-me 66-more 67-than 68-was 69-agreed 70-with 71-booking 72-com. 73-Very 74-clean 75-and 76-stylish 77-hotel

{"units": [[0, 8], [9, 16], [17, 72], [73, 77]], "labels": [0, 1, 0, 1]}

couldn t say one bad thing the fact we had to check out ongoing renovation terrible smell everywhere and noise from the builders weren t provided with any toiletries it felt like our room was still in process being renovated

0-couldn 1-t 2-say 3-one 4-bad 5-thing 6-the 7-fact 8-we 9-had 10-to 11-check 12-out 13-ongoing 14-renovation 15-terrible 16-smell 17-everywhere 18-and 19-noise 20-from 21-the 22-builders 23-weren 24-t 25-provided 26-with 27-any 28-toiletries 29-it 30-felt 31-like 32-our 33-room 34-was 35-still 36-in 37-process 38-being 39-renovated

{"units": [[0, 39]], "labels": [0]}

charming hotel in a fantastic location staff were very knowledgable and spoke english well anticipating our early arrival they already had our room ready for us room was very comfortable and we enjoyed our balcony overlooking the street likewise the room setup is not recommended for family with kids as the bathroom is fully open and not convenient i was planning to cancel the rest of my booking and move to another hotel but they didn t agree and they said they will charge me the full amount of the booking even if i cancel which was not acceptable and caused lots of inconvenience no facility in the room other than the basic

0-charming 1-hotel 2-in 3-a 4-fantastic 5-location 6-staff 7-were 8-very 9-knowledgable 10-and 11-spoke 12-english 13-well 14-anticipating 15-our 16-early 17-arrival 18-they 19-already 20-had 21-our 22-room 23-ready 24-for 25-us 26-room 27-was 28-very 29-comfortable 30-and 31-we 32-enjoyed 33-our 34-balcony 35-overlooking 36-the 37-street 38-likewise 39-the 40-room 41-setup 42-is 43-not 44-recommended 45-for 46-family 47-with 48-kids 49-as 50-the 51-bathroom 52-is 53-fully 54-open 55-and 56-not 57-convenient 58-i 59-was 60-planning 61-to 62-cancel 63-the 64-rest 65-of 66-my 67-booking 68-and 69-move 70-to 71-another 72-hotel 73-but 74-they 75-didn 76-t 77-agree 78-and 79-they 80-said 81-they 82-will 83-charge 84-me 85-the 86-full 87-amount 88-of 89-the 90-booking 91-even 92-if 93-i 94-cancel 95-which 96-was 97-not 98-acceptable 99-and 100-caused 101-lots 102-of 103-inconvenience 104-no 105-facility 106-in 107-the 108-room 109-other 110-than 111-the 112-basic

{"units": [[0, 37], [38, 112]], "labels": [1, 0]}

elevators a definite area for improvement superb breakfast with a lot of choice to suit all tastes friendly staff clean rooms close to many attractions

0-elevators 1-a 2-definite 3-area 4-for 5-improvement 6-superb 7-breakfast 8-with 9-a 10-lot 11-of 12-choice 13-to 14-suit 15-all 16-tastes 17-friendly 18-staff 19-clean 20-rooms 21-close 22-to 23-many 24-attractions

{"units": [[0, 5], [6, 24]], "labels": [0, 1]}

we both loved the decor and the close proximity to all of paris s attractions, as stated before very small room executive double with limited storage some drawers would help helpful staff and very clean. Hotel was a pleasant surprise recently renovated large rooms by parisienne standards and very clean staff very friendly

0-we 1-both 2-loved 3-the 4-decor 5-and 6-the 7-close 8-proximity 9-to 10-all 11-of 12-paris 13-s 14-attractions, 15-as 16-stated 17-before 18-very 19-small 20-room 21-executive 22-double 23-with 24-limited 25-storage 26-some 27-drawers 28-would 29-help 30-helpful 31-staff 32-and 33-very 34-clean. 35-Hotel 36-was 37-a 38-pleasant 39-surprise 40-recently 41-renovated 42-large 43-rooms 44-by 45-parisienne 46-standards 47-and 48-very 49-clean 50-staff 51-very 52-friendly

{"units": [[0, 14], [15, 29], [30, 52]], "labels": [1, 0, 1]}

there is a person watching the entrance of the breakfast room never seen this before you need to have your room key envelope with the room number on it to show it to this person you need to sign that you enter while i can imagine why this is so i still find it awkward. Shower needs thermostatic mode it constantly turned from cold to very hot. The bar was and the location stunning. Friendly greeting helpful staff provision of slippers water dressing gowns and chocs tours easily and efficiently organised nice peace bar and reading rooms in addition the best of this hotel is the location and the staff is very helpful

0-there 1-is 2-a 3-person 4-watching 5-the 6-entrance 7-of 8-the 9-breakfast 10-room 11-never 12-seen 13-this 14-before 15-you 16-need 17-to 18-have 19-your 20-room 21-key 22-envelope 23-with 24-the 25-room 26-number 27-on 28-it 29-to 30-show 31-it 32-to 33-this 34-person 35-you 36-need 37-to 38-sign 39-that 40-you 41-enter 42-while 43-i 44-can 45-imagine 46-why 47-this 48-is 49-so 50-i 51-still 52-find 53-it 54-awkward. 55-Shower 56-needs 57-thermostatic 58-mode 59-it 60-constantly 61-turned 62-from 63-cold 64-to 65-very 66-hot. 67-The 68-bar 69-was 70-and 71-the 72-location 73-stunning. 74-Friendly 75-greeting 76-helpful 77-staff 78-provision 79-of 80-slippers 81-water 82-dressing 83-gowns 84-and 85-chocs 86-tours 87-easily 88-and 89-efficiently 90-organised 91-nice 92-peace 93-bar 94-and 95-reading 96-rooms 97-in 98-addition 99-the 100-best 101-of 102-this 103-hotel 104-is 105-the 106-location 107-and 108-the 109-staff 110-is 111-very 112-helpful

{"units": [[0, 66], [67, 112]], "labels": [0, 1]}

good sized bath very comfy bed quiet room as requested furthermore the bed was super comfortable and the walk in shower staff were very proffesional and helpful very friendly and helpful staff great location and fantastic d cor. Breakfast was good i would have liked fried eggs room was comfortable

0-good 1-sized 2-bath 3-very 4-comfy 5-bed 6-quiet 7-room 8-as 9-requested 10-furthermore 11-the 12-bed 13-was 14-super 15-comfortable 16-and 17-the 18-walk 19-in 20-shower 21-staff 22-were 23-very 24-proffesional 25-and 26-helpful 27-very 28-friendly 29-and 30-helpful 31-staff 32-great 33-location 34-and 35-fantastic 36-d 37-cor. 38-Breakfast 39-was 40-good 41-i 42-would 43-have 44-liked 45-fried 46-eggs 47-room 48-was 49-comfortable

{"units": [[0, 49]], "labels": [1]}

hotel reception restuarant and facilities were of a very high standard i ate in the restuarant on arrival and the food and service was very good the breakfast buffet was very good and plentiful with and everything and more you ask for to start the day bathroom amenities were very nice and clean. Staff helpful and friendly good choice of bar meals. I love the over all hotel is perfect and nice location staff are so friendly room is so nice and fit for and one child, very helpful staff great neighborhood very comfy room

0-hotel 1-reception 2-restuarant 3-and 4-facilities 5-were 6-of 7-a 8-very 9-high 10-standard 11-i 12-ate 13-in 14-the 15-restuarant 16-on 17-arrival 18-and 19-the 20-food 21-and 22-service 23-was 24-very 25-good 26-the 27-breakfast 28-buffet 29-was 30-very 31-good 32-and 33-plentiful 34-with 35-and 36-everything 37-and 38-more 39-you 40-ask 41-for 42-to 43-start 44-the 45-day 46-bathroom 47-amenities 48-were 49-very 50-nice 51-and 52-clean. 53-Staff 54-helpful 55-and 56-friendly 57-good 58-choice 59-of 60-bar 61-meals. 62-I 63-love 64-the 65-over 66-all 67-hotel 68-is 69-perfect 70-and 71-nice 72-location 73-staff 74-are 75-so 76-friendly 77-room 78-is 79-so 80-nice 81-and 82-fit 83-for 84-and 85-one 86-child, 87-very 88-helpful 89-staff 90-great 91-neighborhood 92-very 93-comfy 94-room

{"units": [[0, 94]], "labels": [1]}

there wasnt much to like about this stay

0-there 1-wasnt 2-much 3-to 4-like 5-about 6-this 7-stay

{"units": [[0, 7]], "labels": [1]}

we had an excellent front facing room which we were very happy with the staff at reception and on the door were outstanding even one going out to the nearby street to get a taxi for us. Quiet hotel close to the city centre clean and breakfast above average good friendly staff great location glass bathroom door why nevertheless some staff was like robots bar should be more comfortable too the breakfast area was rather small and cramped the water in the shower was only lukewarm at pm when one wanted to shower before going out in the evening the internet connection was very slow

0-we 1-had 2-an 3-excellent 4-front 5-facing 6-room 7-which 8-we 9-were 10-very 11-happy 12-with 13-the 14-staff 15-at 16-reception 17-and 18-on 19-the 20-door 21-were 22-outstanding 23-even 24-one 25-going 26-out 27-to 28-the 29-nearby 30-street 31-to 32-get 33-a 34-taxi 35-for 36-us. 37-Quiet 38-hotel 39-close 40-to 41-the 42-city 43-centre 44-clean 45-and 46-breakfast 47-above 48-average 49-good 50-friendly 51-staff 52-great 53-location 54-glass 55-bathroom 56-door 57-why 58-nevertheless 59-some 60-staff 61-was 62-like 63-robots 64-bar 65-should 66-be 67-more 68-comfortable 69-too 70-the 71-breakfast 72-area 73-was 74-rather 75-small 76-and 77-cramped 78-the 79-water 80-in 81-the 82-shower 83-was 84-only 85-lukewarm 86-at 87-pm 88-when 89-one 90-wanted 91-to 92-shower 93-before 94-going 95-out 96-in 97-the 98-evening 99-the 100-internet 101-connection 102-was 103-very 104-slow

{"units": [[0, 53], [54, 104]], "labels": [1, 0]}

i wasnt fond of the lifts in the hotel quite small can only fit a maximum of people in there along with their bags at a push i also didnt like the shower it was quite disappointing i was expecting a modern shower it also had showerheads in the shower cubicle room i stayed in was

0-i 1-wasnt 2-fond 3-of 4-the 5-lifts 6-in 7-the 8-hotel 9-quite 10-small 11-can 12-only 13-fit 14-a 15-maximum 16-of 17-people 18-in 19-there 20-along 21-with 22-their 23-bags 24-at 25-a 26-push 27-i 28-also 29-didnt 30-like 31-the 32-shower 33-it 34-was 35-quite 36-disappointing 37-i 38-was 39-expecting 40-a 41-modern 42-shower 43-it 44-also 45-had 46-showerheads 47-in 48-the 49-shower 50-cubicle 51-room 52-i 53-stayed 54-in 55-was

{"units": [[0, 55]], "labels": [0]}

the live music in the bar and the cocktails the restaurant was amazing

0-the 1-live 2-music 3-in 4-the 5-bar 6-and 7-the 8-cocktails 9-the 10-restaurant 11-was 12-amazing

{"units": [[0, 12]], "labels": [1]}

cables of open lifts causes steady noise clack clack that disturbs at night in some room after a roomchange it was okay. Had some challenges with cooling the room our problem not the hotels. Excellent location comfy beds great shower on the other hand you can control the whole room from an ipad mini awesome, the staffs lack of understanding of english tried to charge again for prepaid breakfasts shuttle bus only one way

0-cables 1-of 2-open 3-lifts 4-causes 5-steady 6-noise 7-clack 8-clack 9-that 10-disturbs 11-at 12-night 13-in 14-some 15-room 16-after 17-a 18-roomchange 19-it 20-was 21-okay. 22-Had 23-some 24-challenges 25-with 26-cooling 27-the 28-room 29-our 30-problem 31-not 32-the 33-hotels. 34-Excellent 35-location 36-comfy 37-beds 38-great 39-shower 40-on 41-the 42-other 43-hand 44-you 45-can 46-control 47-the 48-whole 49-room 50-from 51-an 52-ipad 53-mini 54-awesome, 55-the 56-staffs 57-lack 58-of 59-understanding 60-of 61-english 62-tried 63-to 64-charge 65-again 66-for 67-prepaid 68-breakfasts 69-shuttle 70-bus 71-only 72-one 73-way

{"units": [[0, 21], [22, 33], [34, 54], [55, 73]], "labels": [1, 0, 1, 0]}

the bed really comfortable. Comfy bed and clean room location perfect for exploring london room was disgusting plug sockets falling off the wall tap on the sink was falling off and no hot water in the shower just had to sit on the bed for it to make a noise and the heating didn t work and just made a banging sound all threw the night the paper thin walls also means you are awake at am

0-the 1-bed 2-really 3-comfortable. 4-Comfy 5-bed 6-and 7-clean 8-room 9-location 10-perfect 11-for 12-exploring 13-london 14-room 15-was 16-disgusting 17-plug 18-sockets 19-falling 20-off 21-the 22-wall 23-tap 24-on 25-the 26-sink 27-was 28-falling 29-off 30-and 31-no 32-hot 33-water 34-in 35-the 36-shower 37-just 38-had 39-to 40-sit 41-on 42-the 43-bed 44-for 45-it 46-to 47-make 48-a 49-noise 50-and 51-the 52-heating 53-didn 54-t 55-work 56-and 57-just 58-made 59-a 60-banging 61-sound 62-all 63-threw 64-the 65-night 66-the 67-paper 68-thin 69-walls 70-also 71-means 72-you 73-are 74-awake 75-at 76-am

{"units": [[0, 13], [14, 76]], "labels": [1, 0]}

the hotel was a bit tired but that was reflected in the price i guess, rooms are too small for two persons early check in with fees additionally the pillows were feather and as a agatha suffer i ended up with a bad chest the quilts were double bed size double over on a single bed which made them to heavy and to hot though beautiful hotel and staff were great not the hotels fault could be booking com s fault or mine but i never saw anything about this bit the hotel take extra when checking in incase you order something or use the minibar and they refund the or what s left then you check out bit i wasn t told about this minibar was quite expensive but what hotel has a cheap minibar excellent location if like us you are visiting buckingham palace extensive breakfast choice clean room and comfortable beds

0-the 1-hotel 2-was 3-a 4-bit 5-tired 6-but 7-that 8-was 9-reflected 10-in 11-the 12-price 13-i 14-guess, 15-rooms 16-are 17-too 18-small 19-for 20-two 21-persons 22-early 23-check 24-in 25-with 26-fees 27-additionally 28-the 29-pillows 30-were 31-feather 32-and 33-as 34-a 35-agatha 36-suffer 37-i 38-ended 39-up 40-with 41-a 42-bad 43-chest 44-the 45-quilts 46-were 47-double 48-bed 49-size 50-double 51-over 52-on 53-a 54-single 55-bed 56-which 57-made 58-them 59-to 60-heavy 61-and 62-to 63-hot 64-though 65-beautiful 66-hotel 67-and 68-staff 69-were 70-great 71-not 72-the 73-hotels 74-fault 75-could 76-be 77-booking 78-com 79-s 80-fault 81-or 82-mine 83-but 84-i 85-never 86-saw 87-anything 88-about 89-this 90-bit 91-the 92-hotel 93-take 94-extra 95-when 96-checking 97-in 98-incase 99-you 100-order 101-something 102-or 103-use 104-the 105-minibar 106-and 107-they 108-refund 109-the 110-or 111-what 112-s 113-left 114-then 115-you 116-check 117-out 118-bit 119-i 120-wasn 121-t 122-told 123-about 124-this 125-minibar 126-was 127-quite 128-expensive 129-but 130-what 131-hotel 132-has 133-a 134-cheap 135-minibar 136-excellent 137-location 138-if 139-like 140-us 141-you 142-are 143-visiting 144-buckingham 145-palace 146-extensive 147-breakfast 148-choice 149-clean 150-room 151-and 152-comfortable 153-beds

{"units": [[0, 63], [64, 70], [71, 135], [136, 153]], "labels": [0, 1, 0, 1]}

too warm and too small also excellent location beautiful hotel and excellent staff all friendly polite and willing to help at anytime highly recommended. Price location clean and quiet. Smallish room had to pay extra for english breakfast although everything was just right location wise was one of the best staff were professional and always has their smile on and gave the required help when asked the room was clean and comfy spa was outstanding i believe the only issue that should be looked after is the wifi connection which was poor speed wise staff and management recommended great restaurants you will get everything you are looking for around the hotel starting from a supermarket ending with luxury cafes and restaurants yet the helpfulness and service from the receptionist and staff

0-too 1-warm 2-and 3-too 4-small 5-also 6-excellent 7-location 8-beautiful 9-hotel 10-and 11-excellent 12-staff 13-all 14-friendly 15-polite 16-and 17-willing 18-to 19-help 20-at 21-anytime 22-highly 23-recommended. 24-Price 25-location 26-clean 27-and 28-quiet. 29-Smallish 30-room 31-had 32-to 33-pay 34-extra 35-for 36-english 37-breakfast 38-although 39-everything 40-was 41-just 42-right 43-location 44-wise 45-was 46-one 47-of 48-the 49-best 50-staff 51-were 52-professional 53-and 54-always 55-has 56-their 57-smile 58-on 59-and 60-gave 61-the 62-required 63-help 64-when 65-asked 66-the 67-room 68-was 69-clean 70-and 71-comfy 72-spa 73-was 74-outstanding 75-i 76-believe 77-the 78-only 79-issue 80-that 81-should 82-be 83-looked 84-after 85-is 86-the 87-wifi 88-connection 89-which 90-was 91-poor 92-speed 93-wise 94-staff 95-and 96-management 97-recommended 98-great 99-restaurants 100-you 101-will 102-get 103-everything 104-you 105-are 106-looking 107-for 108-around 109-the 110-hotel 111-starting 112-from 113-a 114-supermarket 115-ending 116-with 117-luxury 118-cafes 119-and 120-restaurants 121-yet 122-the 123-helpfulness 124-and 125-service 126-from 127-the 128-receptionist 129-and 130-staff

{"units": [[0, 4], [5, 23], [24, 37], [38, 130]], "labels": [0, 1, 0, 1]}

it is very well located, great location couldn t be any closer to the train station which was perfect staff was really helpful brand new hotel so really clean. The breakfast was always lovely easy route to the train station staff who spoke different languages. The room was spotless and staff on the desk were very kind by extending our check out time for no charge as it was my husband s birthday additionally they gave us a beautifully made birthday cake at no extra cost the sauna and steam room areas very tidy and clean lovely overnight stay. Short walk approx min to duomo and city centre breakfast was good after the problems with my room staff did eventually try to make up for the inconvenience though i booked a twin room as i was travelling with a male friend however we were apparently upgraded to a king size room although we were not informed of this until we were checking out we would in this instance have preferred the twin room rather than a larger double bed

0-it 1-is 2-very 3-well 4-located, 5-great 6-location 7-couldn 8-t 9-be 10-any 11-closer 12-to 13-the 14-train 15-station 16-which 17-was 18-perfect 19-staff 20-was 21-really 22-helpful 23-brand 24-new 25-hotel 26-so 27-really 28-clean. 29-The 30-breakfast 31-was 32-always 33-lovely 34-easy 35-route 36-to 37-the 38-train 39-station 40-staff 41-who 42-spoke 43-different 44-languages. 45-The 46-room 47-was 48-spotless 49-and 50-staff 51-on 52-the 53-desk 54-were 55-very 56-kind 57-by 58-extending 59-our 60-check 61-out 62-time 63-for 64-no 65-charge 66-as 67-it 68-was 69-my 70-husband 71-s 72-birthday 73-additionally 74-they 75-gave 76-us 77-a 78-beautifully 79-made 80-birthday 81-cake 82-at 83-no 84-extra 85-cost 86-the 87-sauna 88-and 89-steam 90-room 91-areas 92-very 93-tidy 94-and 95-clean 96-lovely 97-overnight 98-stay. 99-Short 100-walk 101-approx 102-min 103-to 104-duomo 105-and 106-city 107-centre 108-breakfast 109-was 110-good 111-after 112-the 113-problems 114-with 115-my 116-room 117-staff 118-did 119-eventually 120-try 121-to 122-make 123-up 124-for 125-the 126-inconvenience 127-though 128-i 129-booked 130-a 131-twin 132-room 133-as 134-i 135-was 136-travelling 137-with 138-a 139-male 140-friend 141-however 142-we 143-were 144-apparently 145-upgraded 146-to 147-a 148-king 149-size 150-room 151-although 152-we 153-were 154-not 155-informed 156-of 157-this 158-until 159-we 160-were 161-checking 162-out 163-we 164-would 165-in 166-this 167-instance 168-have 169-preferred 170-the 171-twin 172-room 173-rather 174-than 175-a 176-larger 177-double 178-bed

{"units": [[0, 126], [127, 178]], "labels": [1, 0]}

we have stayed at the four seasons before and really feel it is our favourite we are guaranteed an extremely comfortable stay and staff really put themselves out to make you feel special, the location is excellent being opposite gare de l est train station and has numerous food outlets nearby the room was above average for paris but still a bit small by australian standards staff were helpful but a bit too formal and rigid for the quality of the hotel also quite worm and simple. Great location very close to the belvedere palace huge room with lounge much better value than four seasons with regards to amenity. Breakfast was mervellous whereas would have liked complimentary shower gel

0-we 1-have 2-stayed 3-at 4-the 5-four 6-seasons 7-before 8-and 9-really 10-feel 11-it 12-is 13-our 14-favourite 15-we 16-are 17-guaranteed 18-an 19-extremely 20-comfortable 21-stay 22-and 23-staff 24-really 25-put 26-themselves 27-out 28-to 29-make 30-you 31-feel 32-special, 33-the 34-location 35-is 36-excellent 37-being 38-opposite 39-gare 40-de 41-l 42-est 43-train 44-station 45-and 46-has 47-numerous 48-food 49-outlets 50-nearby 51-the 52-room 53-was 54-above 55-average 56-for 57-paris 58-but 59-still 60-a 61-bit 62-small 63-by 64-australian 65-standards 66-staff 67-were 68-helpful 69-but 70-a 71-bit 72-too 73-formal 74-and 75-rigid 76-for 77-the 78-quality 79-of 80-the 81-hotel 82-also 83-quite 84-worm 85-and 86-simple. 87-Great 88-location 89-very 90-close 91-to 92-the 93-belvedere 94-palace 95-huge 96-room 97-with 98-lounge 99-much 100-better 101-value 102-than 103-four 104-seasons 105-with 106-regards 107-to 108-amenity. 109-Breakfast 110-was 111-mervellous 112-whereas 113-would 114-have 115-liked 116-complimentary 117-shower 118-gel

{"units": [[0, 111], [112, 118]], "labels": [1, 0]}

big quiet room with park view very comfortable and clean free parking nearby excellent bus connection take line directly to city center or take line a and change to underground line u tip buy vienna h card in advance on the internet and use the smartphone application for it no need to print it out at all i really didn t like the fact that you had to pay for your stay in full during check in i don t remember ever having to pay for a multi day hotel stay in full on check in normally most good hotels will take your card details and usually block out a certain amount during check in and then you pay your bill on check out but not this one i spoke to the staff about it and they said sorry that s our policy i can only imagine the ownership of the hotel have a low opinion of their guests and they must think their guests will disappear without paying which is a strange assumption given that they take your card details during your booking my position on this is on a point of principle only dishonest people expect others to be dishonest you have a pretty decent hotel don t ruin the guest experience by tacitly treating guests like scoundrels especially not at the prices you charge for your rooms

0-big 1-quiet 2-room 3-with 4-park 5-view 6-very 7-comfortable 8-and 9-clean 10-free 11-parking 12-nearby 13-excellent 14-bus 15-connection 16-take 17-line 18-directly 19-to 20-city 21-center 22-or 23-take 24-line 25-a 26-and 27-change 28-to 29-underground 30-line 31-u 32-tip 33-buy 34-vienna 35-h 36-card 37-in 38-advance 39-on 40-the 41-internet 42-and 43-use 44-the 45-smartphone 46-application 47-for 48-it 49-no 50-need 51-to 52-print 53-it 54-out 55-at 56-all 57-i 58-really 59-didn 60-t 61-like 62-the 63-fact 64-that 65-you 66-had 67-to 68-pay 69-for 70-your 71-stay 72-in 73-full 74-during 75-check 76-in 77-i 78-don 79-t 80-remember 81-ever 82-having 83-to 84-pay 85-for 86-a 87-multi 88-day 89-hotel 90-stay 91-in 92-full 93-on 94-check 95-in 96-normally 97-most 98-good 99-hotels 100-will 101-take 102-your 103-card 104-details 105-and 106-usually 107-block 108-out 109-a 110-certain 111-amount 112-during 113-check 114-in 115-and 116-then 117-you 118-pay 119-your 120-bill 121-on 122-check 123-out 124-but 125-not 126-this 127-one 128-i 129-spoke 130-to 131-the 132-staff 133-about 134-it 135-and 136-they 137-said 138-sorry 139-that 140-s 141-our 142-policy 143-i 144-can 145-only 146-imagine 147-the 148-ownership 149-of 150-the 151-hotel 152-have 153-a 154-low 155-opinion 156-of 157-their 158-guests 159-and 160-they 161-must 162-think 163-their 164-guests 165-will 166-disappear 167-without 168-paying 169-which 170-is 171-a 172-strange 173-assumption 174-given 175-that 176-they 177-take 178-your 179-card 180-details 181-during 182-your 183-booking 184-my 185-position 186-on 187-this 188-is 189-on 190-a 191-point 192-of 193-principle 194-only 195-dishonest 196-people 197-expect 198-others 199-to 200-be 201-dishonest 202-you 203-have 204-a 205-pretty 206-decent 207-hotel 208-don 209-t 210-ruin 211-the 212-guest 213-experience 214-by 215-tacitly 216-treating 217-guests 218-like 219-scoundrels 220-especially 221-not 222-at 223-the 224-prices 225-you 226-charge 227-for 228-your 229-rooms

{"units": [[0, 56], [57, 229]], "labels": [1, 0]}

staffs are extremely nice

0-staffs 1-are 2-extremely 3-nice

{"units": [[0, 3]], "labels": [1]}

the terrible level of service air conditioning not working poor service and unfriendly staff blocked toilets etc had o chase staff to get basics done like cleaning room plumbing etc management is by a singaporean company now who obvoioulsy are not paying attention to customer service

0-the 1-terrible 2-level 3-of 4-service 5-air 6-conditioning 7-not 8-working 9-poor 10-service 11-and 12-unfriendly 13-staff 14-blocked 15-toilets 16-etc 17-had 18-o 19-chase 20-staff 21-to 22-get 23-basics 24-done 25-like 26-cleaning 27-room 28-plumbing 29-etc 30-management 31-is 32-by 33-a 34-singaporean 35-company 36-now 37-who 38-obvoioulsy 39-are 40-not 41-paying 42-attention 43-to 44-customer 45-service

{"units": [[0, 45]], "labels": [0]}

amazing views of london ideal location for our days out and near the tube, very friendly staff that made us feel special from start to finish the location was great for us with access to all forms of transportation minute walk to tower of london and many sites along the way too staff were friendly and professional the facilities were clean comfortable and easy to use

0-amazing 1-views 2-of 3-london 4-ideal 5-location 6-for 7-our 8-days 9-out 10-and 11-near 12-the 13-tube, 14-very 15-friendly 16-staff 17-that 18-made 19-us 20-feel 21-special 22-from 23-start 24-to 25-finish 26-the 27-location 28-was 29-great 30-for 31-us 32-with 33-access 34-to 35-all 36-forms 37-of 38-transportation 39-minute 40-walk 41-to 42-tower 43-of 44-london 45-and 46-many 47-sites 48-along 49-the 50-way 51-too 52-staff 53-were 54-friendly 55-and 56-professional 57-the 58-facilities 59-were 60-clean 61-comfortable 62-and 63-easy 64-to 65-use

{"units": [[0, 65]], "labels": [1]}

room was superb other than outlook additionally breakfast was expensive for what we got, we had small problem only with the cleaning, room had double bed and requested twin room could not be changed, please refer to notes above this should be registered as star no views from window stained carpets

0-room 1-was 2-superb 3-other 4-than 5-outlook 6-additionally 7-breakfast 8-was 9-expensive 10-for 11-what 12-we 13-got, 14-we 15-had 16-small 17-problem 18-only 19-with 20-the 21-cleaning, 22-room 23-had 24-double 25-bed 26-and 27-requested 28-twin 29-room 30-could 31-not 32-be 33-changed, 34-please 35-refer 36-to 37-notes 38-above 39-this 40-should 41-be 42-registered 43-as 44-star 45-no 46-views 47-from 48-window 49-stained 50-carpets

{"units": [[0, 5], [6, 50]], "labels": [1, 0]}

refusal to accept a visa debit card and the need therefore for me to surrender currency as surety

0-refusal 1-to 2-accept 3-a 4-visa 5-debit 6-card 7-and 8-the 9-need 10-therefore 11-for 12-me 13-to 14-surrender 15-currency 16-as 17-surety

{"units": [[0, 17]], "labels": [0]}

too hot in room there was a fan but still very warm as the window couldn t be fully opened due to it being faulty too was nearly hit in the room by parts of the ceiling please be aware if you stay with children as these parts are heavy, good location the room is comfortable and warm location overall very pleasant and clean still room service woke me up early and tried to come into the room even though check out wasn t until i wasn t dressed so it s a good thing the latch was on rooms were a bit dated and i would class the breakfast plates as side plates if you want a full english you will need to return to the counter a few times

0-too 1-hot 2-in 3-room 4-there 5-was 6-a 7-fan 8-but 9-still 10-very 11-warm 12-as 13-the 14-window 15-couldn 16-t 17-be 18-fully 19-opened 20-due 21-to 22-it 23-being 24-faulty 25-too 26-was 27-nearly 28-hit 29-in 30-the 31-room 32-by 33-parts 34-of 35-the 36-ceiling 37-please 38-be 39-aware 40-if 41-you 42-stay 43-with 44-children 45-as 46-these 47-parts 48-are 49-heavy, 50-good 51-location 52-the 53-room 54-is 55-comfortable 56-and 57-warm 58-location 59-overall 60-very 61-pleasant 62-and 63-clean 64-still 65-room 66-service 67-woke 68-me 69-up 70-early 71-and 72-tried 73-to 74-come 75-into 76-the 77-room 78-even 79-though 80-check 81-out 82-wasn 83-t 84-until 85-i 86-wasn 87-t 88-dressed 89-so 90-it 91-s 92-a 93-good 94-thing 95-the 96-latch 97-was 98-on 99-rooms 100-were 101-a 102-bit 103-dated 104-and 105-i 106-would 107-class 108-the 109-breakfast 110-plates 111-as 112-side 113-plates 114-if 115-you 116-want 117-a 118-full 119-english 120-you 121-will 122-need 123-to 124-return 125-to 126-the 127-counter 128-a 129-few 130-times

{"units": [[0, 49], [50, 63], [64, 130]], "labels": [0, 1, 0]}

no kettle tea making facility in room room was a little tired looking still staff were excellent superb breakfast not so helpful employees value for money not even a complimentary water bottle kept on the room moreover bad staff at check in talking and greeting others and chatting to them whilst booking us in answering the phone three times whilst booking us in no apologies very rude service only small hiccup was that we were placed in a family suite which was two rooms next to each other one deluxe twin and one junior suite sharing a common outer door to the hallway when we arrived the internal doors to each room were deactivated so that we only had to use the keycard for the exterior door this worked well except that housekeeping kept leaving that door open when we were out thus ensuring that anyone in theory could enter our rooms without keycards we did point this out to reception but it didn t help housekeeping did it anyway it is a very small thing and had no ill consequences just a detail that needs to be ironed out

0-no 1-kettle 2-tea 3-making 4-facility 5-in 6-room 7-room 8-was 9-a 10-little 11-tired 12-looking 13-still 14-staff 15-were 16-excellent 17-superb 18-breakfast 19-not 20-so 21-helpful 22-employees 23-value 24-for 25-money 26-not 27-even 28-a 29-complimentary 30-water 31-bottle 32-kept 33-on 34-the 35-room 36-moreover 37-bad 38-staff 39-at 40-check 41-in 42-talking 43-and 44-greeting 45-others 46-and 47-chatting 48-to 49-them 50-whilst 51-booking 52-us 53-in 54-answering 55-the 56-phone 57-three 58-times 59-whilst 60-booking 61-us 62-in 63-no 64-apologies 65-very 66-rude 67-service 68-only 69-small 70-hiccup 71-was 72-that 73-we 74-were 75-placed 76-in 77-a 78-family 79-suite 80-which 81-was 82-two 83-rooms 84-next 85-to 86-each 87-other 88-one 89-deluxe 90-twin 91-and 92-one 93-junior 94-suite 95-sharing 96-a 97-common 98-outer 99-door 100-to 101-the 102-hallway 103-when 104-we 105-arrived 106-the 107-internal 108-doors 109-to 110-each 111-room 112-were 113-deactivated 114-so 115-that 116-we 117-only 118-had 119-to 120-use 121-the 122-keycard 123-for 124-the 125-exterior 126-door 127-this 128-worked 129-well 130-except 131-that 132-housekeeping 133-kept 134-leaving 135-that 136-door 137-open 138-when 139-we 140-were 141-out 142-thus 143-ensuring 144-that 145-anyone 146-in 147-theory 148-could 149-enter 150-our 151-rooms 152-without 153-keycards 154-we 155-did 156-point 157-this 158-out 159-to 160-reception 161-but 162-it 163-didn 164-t 165-help 166-housekeeping 167-did 168-it 169-anyway 170-it 171-is 172-a 173-very 174-small 175-thing 176-and 177-had 178-no 179-ill 180-consequences 181-just 182-a 183-detail 184-that 185-needs 186-to 187-be 188-ironed 189-out

{"units": [[0, 12], [13, 18], [19, 189]], "labels": [0, 1, 0]}

the noise from the square behind the hotel when you opened the window the noise in the middle of the night was quit irritating drunk people talking loud etc a little tiny rooms especially if you have two persons with two bags

0-the 1-noise 2-from 3-the 4-square 5-behind 6-the 7-hotel 8-when 9-you 10-opened 11-the 12-window 13-the 14-noise 15-in 16-the 17-middle 18-of 19-the 20-night 21-was 22-quit 23-irritating 24-drunk 25-people 26-talking 27-loud 28-etc 29-a 30-little 31-tiny 32-rooms 33-especially 34-if 35-you 36-have 37-two 38-persons 39-with 40-two 41-bags

{"units": [[0, 41]], "labels": [0]}

should have gotten breakfast included in that stay safety box got stuck and i had to go down several times for drinking water which was supposed to have been brought to my room

0-should 1-have 2-gotten 3-breakfast 4-included 5-in 6-that 7-stay 8-safety 9-box 10-got 11-stuck 12-and 13-i 14-had 15-to 16-go 17-down 18-several 19-times 20-for 21-drinking 22-water 23-which 24-was 25-supposed 26-to 27-have 28-been 29-brought 30-to 31-my 32-room

{"units": [[0, 32]], "labels": [0]}

not one to moan however on this occasion i was very disappointed i found the staff were not helpful and on numerous occasions came across very rude we also had a member of staff let there self into our room when it had the do not disturb sign which is unacceptable it is not good value for money and i certainly will not be returning to this hotel there was also construction work taking place which we was not made aware off

0-not 1-one 2-to 3-moan 4-however 5-on 6-this 7-occasion 8-i 9-was 10-very 11-disappointed 12-i 13-found 14-the 15-staff 16-were 17-not 18-helpful 19-and 20-on 21-numerous 22-occasions 23-came 24-across 25-very 26-rude 27-we 28-also 29-had 30-a 31-member 32-of 33-staff 34-let 35-there 36-self 37-into 38-our 39-room 40-when 41-it 42-had 43-the 44-do 45-not 46-disturb 47-sign 48-which 49-is 50-unacceptable 51-it 52-is 53-not 54-good 55-value 56-for 57-money 58-and 59-i 60-certainly 61-will 62-not 63-be 64-returning 65-to 66-this 67-hotel 68-there 69-was 70-also 71-construction 72-work 73-taking 74-place 75-which 76-we 77-was 78-not 79-made 80-aware 81-off

{"units": [[0, 81]], "labels": [0]}

well after i had made this booking on your website my credit card was compromised and then i had to update my information before travel with my new card details it was confirmed that the hotel had my new details when i arrived they did not and would not accept my new card they even asked to look at a bank statement obviously that wasn t going to happen on my side so we had to cancel the booking and make a new one they were less than happy with this and said they could not do anything as booking com had not sent the new information who knows but it was frustrating then we had a leak in our bathroom coming from the ceiling and the same receptionist the next morning when i went to tell them seemed to feel i did not know what a leak was and practically laughed at me so when we returned hours later the leak was still dripping and the bathroom was flooded so i called maintenance and they looked then we were moved to another room immediately not sure what she was thinking when i said water coming from the ceiling of our bathroom all in all the rest of the staff were very nice and the hotel was pretty comfortable i guess she was just an exception also a set of headphones were taken while we were out and about and when i told them at reception they said oh thank you. Very convenient for local and city travel everything easily reached lots to see and do but unfortunately not enough time to do everything. We couldn t check in until pm even though we arrived at pm appreciate check in is at pm but our room still wasn t ready for that time expressed we had reservations at pm but this was ignored we were made to feel like it was our problem as hotel was busy also the hotel location is very good we could walk to center train station stores on corso buenos aires the staff is very friendly and helpful especially matteo the suite we stayed in is quite spacious and has comfortable bed, was upgraded to a larger room

0-well 1-after 2-i 3-had 4-made 5-this 6-booking 7-on 8-your 9-website 10-my 11-credit 12-card 13-was 14-compromised 15-and 16-then 17-i 18-had 19-to 20-update 21-my 22-information 23-before 24-travel 25-with 26-my 27-new 28-card 29-details 30-it 31-was 32-confirmed 33-that 34-the 35-hotel 36-had 37-my 38-new 39-details 40-when 41-i 42-arrived 43-they 44-did 45-not 46-and 47-would 48-not 49-accept 50-my 51-new 52-card 53-they 54-even 55-asked 56-to 57-look 58-at 59-a 60-bank 61-statement 62-obviously 63-that 64-wasn 65-t 66-going 67-to 68-happen 69-on 70-my 71-side 72-so 73-we 74-had 75-to 76-cancel 77-the 78-booking 79-and 80-make 81-a 82-new 83-one 84-they 85-were 86-less 87-than 88-happy 89-with 90-this 91-and 92-said 93-they 94-could 95-not 96-do 97-anything 98-as 99-booking 100-com 101-had 102-not 103-sent 104-the 105-new 106-information 107-who 108-knows 109-but 110-it 111-was 112-frustrating 113-then 114-we 115-had 116-a 117-leak 118-in 119-our 120-bathroom 121-coming 122-from 123-the 124-ceiling 125-and 126-the 127-same 128-receptionist 129-the 130-next 131-morning 132-when 133-i 134-went 135-to 136-tell 137-them 138-seemed 139-to 140-feel 141-i 142-did 143-not 144-know 145-what 146-a 147-leak 148-was 149-and 150-practically 151-laughed 152-at 153-me 154-so 155-when 156-we 157-returned 158-hours 159-later 160-the 161-leak 162-was 163-still 164-dripping 165-and 166-the 167-bathroom 168-was 169-flooded 170-so 171-i 172-called 173-maintenance 174-and 175-they 176-looked 177-then 178-we 179-were 180-moved 181-to 182-another 183-room 184-immediately 185-not 186-sure 187-what 188-she 189-was 190-thinking 191-when 192-i 193-said 194-water 195-coming 196-from 197-the 198-ceiling 199-of 200-our 201-bathroom 202-all 203-in 204-all 205-the 206-rest 207-of 208-the 209-staff 210-were 211-very 212-nice 213-and 214-the 215-hotel 216-was 217-pretty 218-comfortable 219-i 220-guess 221-she 222-was 223-just 224-an 225-exception 226-also 227-a 228-set 229-of 230-headphones 231-were 232-taken 233-while 234-we 235-were 236-out 237-and 238-about 239-and 240-when 241-i 242-told 243-them 244-at 245-reception 246-they 247-said 248-oh 249-thank 250-you. 251-Very 252-convenient 253-for 254-local 255-and 256-city 257-travel 258-everything 259-easily 260-reached 261-lots 262-to 263-see 264-and 265-do 266-but 267-unfortunately 268-not 269-enough 270-time 271-to 272-do 273-everything. 274-We 275-couldn 276-t 277-check 278-in 279-until 280-pm 281-even 282-though 283-we 284-arrived 285-at 286-pm 287-appreciate 288-check 289-in 290-is 291-at 292-pm 293-but 294-our 295-room 296-still 297-wasn 298-t 299-ready 300-for 301-that 302-time 303-expressed 304-we 305-had 306-reservations 307-at 308-pm 309-but 310-this 311-was 312-ignored 313-we 314-were 315-made 316-to 317-feel 318-like 319-it 320-was 321-our 322-problem 323-as 324-hotel 325-was 326-busy 327-also 328-the 329-hotel 330-location 331-is 332-very 333-good 334-we 335-could 336-walk 337-to 338-center 339-train 340-station 341-stores 342-on 343-corso 344-buenos 345-aires 346-the 347-staff 348-is 349-very 350-friendly 351-and 352-helpful 353-especially 354-matteo 355-the 356-suite 357-we 358-stayed 359-in 360-is 361-quite 362-spacious 363-and 364-has 365-comfortable 366-bed, 367-was 368-upgraded 369-to 370-a 371-larger 372-room

{"units": [[0, 250], [251, 273], [274, 326], [327, 372]], "labels": [0, 1, 0, 1]}

breakfast could have been improved with better quality bread and croissants etc the room was noisy above the kitchens so we asked to be moved which we did without problem the next room was fine for one night and then on the following two evenings it seemed to have running water going all night no coffee tea making facilities which we found odd for a four star hotel the prices of food in the fridge in the room for a two finger kit kat furniture in the rooms could be updated and wet room did become wet all over floor didn t appear to drain quickly, i did the reservation for my family and mentioned the name of the person who will stay and pay they refused to let my family enter the room untill i send them an email to confirm the names again the suite is not suitable for a family with child ad they say in the booking the location of the hotel is so far from the center i could not pick a fault with anything. The pictures did not represent the real rooms the bathroom was small and uncomfortable the fan was not working thus i will not use booking com again as this is the time it has let me down

0-breakfast 1-could 2-have 3-been 4-improved 5-with 6-better 7-quality 8-bread 9-and 10-croissants 11-etc 12-the 13-room 14-was 15-noisy 16-above 17-the 18-kitchens 19-so 20-we 21-asked 22-to 23-be 24-moved 25-which 26-we 27-did 28-without 29-problem 30-the 31-next 32-room 33-was 34-fine 35-for 36-one 37-night 38-and 39-then 40-on 41-the 42-following 43-two 44-evenings 45-it 46-seemed 47-to 48-have 49-running 50-water 51-going 52-all 53-night 54-no 55-coffee 56-tea 57-making 58-facilities 59-which 60-we 61-found 62-odd 63-for 64-a 65-four 66-star 67-hotel 68-the 69-prices 70-of 71-food 72-in 73-the 74-fridge 75-in 76-the 77-room 78-for 79-a 80-two 81-finger 82-kit 83-kat 84-furniture 85-in 86-the 87-rooms 88-could 89-be 90-updated 91-and 92-wet 93-room 94-did 95-become 96-wet 97-all 98-over 99-floor 100-didn 101-t 102-appear 103-to 104-drain 105-quickly, 106-i 107-did 108-the 109-reservation 110-for 111-my 112-family 113-and 114-mentioned 115-the 116-name 117-of 118-the 119-person 120-who 121-will 122-stay 123-and 124-pay 125-they 126-refused 127-to 128-let 129-my 130-family 131-enter 132-the 133-room 134-untill 135-i 136-send 137-them 138-an 139-email 140-to 141-confirm 142-the 143-names 144-again 145-the 146-suite 147-is 148-not 149-suitable 150-for 151-a 152-family 153-with 154-child 155-ad 156-they 157-say 158-in 159-the 160-booking 161-the 162-location 163-of 164-the 165-hotel 166-is 167-so 168-far 169-from 170-the 171-center 172-i 173-could 174-not 175-pick 176-a 177-fault 178-with 179-anything. 180-The 181-pictures 182-did 183-not 184-represent 185-the 186-real 187-rooms 188-the 189-bathroom 190-was 191-small 192-and 193-uncomfortable 194-the 195-fan 196-was 197-not 198-working 199-thus 200-i 201-will 202-not 203-use 204-booking 205-com 206-again 207-as 208-this 209-is 210-the 211-time 212-it 213-has 214-let 215-me 216-down

{"units": [[0, 216]], "labels": [0]}

bed was comfortable and facility was clean fantastic breakfast and imperial club lounge access was excellent all staff were so friendly and took time to assist our room was in the imperial club it was lovely spotlessly clean fresh and cosy we are delighted with our experience would love to go back likewise proximity to city centre and underground but the hotel is in an area with few amenities proximity to the metro negates this to an extent but of you want something other than hotel breakfast coffee it requires a bit of a trek windows were loose and banged in the wind unable to sleep there was no hesitation by staff to move me to another room the next day the room so uncomfortable bed is very high and not soft no wardrobe no space room is very small ac is very loud i wouldn t come back and it was not worth the money parking place is very expensive at the hotel i will not come back here again

0-bed 1-was 2-comfortable 3-and 4-facility 5-was 6-clean 7-fantastic 8-breakfast 9-and 10-imperial 11-club 12-lounge 13-access 14-was 15-excellent 16-all 17-staff 18-were 19-so 20-friendly 21-and 22-took 23-time 24-to 25-assist 26-our 27-room 28-was 29-in 30-the 31-imperial 32-club 33-it 34-was 35-lovely 36-spotlessly 37-clean 38-fresh 39-and 40-cosy 41-we 42-are 43-delighted 44-with 45-our 46-experience 47-would 48-love 49-to 50-go 51-back 52-likewise 53-proximity 54-to 55-city 56-centre 57-and 58-underground 59-but 60-the 61-hotel 62-is 63-in 64-an 65-area 66-with 67-few 68-amenities 69-proximity 70-to 71-the 72-metro 73-negates 74-this 75-to 76-an 77-extent 78-but 79-of 80-you 81-want 82-something 83-other 84-than 85-hotel 86-breakfast 87-coffee 88-it 89-requires 90-a 91-bit 92-of 93-a 94-trek 95-windows 96-were 97-loose 98-and 99-banged 100-in 101-the 102-wind 103-unable 104-to 105-sleep 106-there 107-was 108-no 109-hesitation 110-by 111-staff 112-to 113-move 114-me 115-to 116-another 117-room 118-the 119-next 120-day 121-the 122-room 123-so 124-uncomfortable 125-bed 126-is 127-very 128-high 129-and 130-not 131-soft 132-no 133-wardrobe 134-no 135-space 136-room 137-is 138-very 139-small 140-ac 141-is 142-very 143-loud 144-i 145-wouldn 146-t 147-come 148-back 149-and 150-it 151-was 152-not 153-worth 154-the 155-money 156-parking 157-place 158-is 159-very 160-expensive 161-at 162-the 163-hotel 164-i 165-will 166-not 167-come 168-back 169-here 170-again

{"units": [[0, 58], [59, 170]], "labels": [1, 0]}

the staff were really friendly and helpful good location it s nice and quiet as it s in a suburban area and the number tram a minute walk from the hotel takes you to the city centre in about minutes it travels through the museum quarter my favourite part of the city right into centraal station it s about a minute walk from albert heijn lidl and a bunch of other local supermarkets so you can stock up on food there the massages in the spa are incredible after minutes of the relaxation massage i was a new man the restaurant dinner was really nice and it was reasonably priced the breakfast buffet was also good definitely worth the money providing you aren t vegan the room was nice and clean and very spacious it also had a fridge a huge plus if you re looking to save money netflix was pre installed on the television fantastic good free wifi. Nice and quiet room kettle and coffee machine in the room too the hotel is in a great location very quiet for london the staff were very friendly also. The location is great as it is close to paddington station and also to restaurants and grocery stores it was also in a quiet and safe neighborhood the hotel room was clean and tidy the hotel staff were friendly and helpful as well

0-the 1-staff 2-were 3-really 4-friendly 5-and 6-helpful 7-good 8-location 9-it 10-s 11-nice 12-and 13-quiet 14-as 15-it 16-s 17-in 18-a 19-suburban 20-area 21-and 22-the 23-number 24-tram 25-a 26-minute 27-walk 28-from 29-the 30-hotel 31-takes 32-you 33-to 34-the 35-city 36-centre 37-in 38-about 39-minutes 40-it 41-travels 42-through 43-the 44-museum 45-quarter 46-my 47-favourite 48-part 49-of 50-the 51-city 52-right 53-into 54-centraal 55-station 56-it 57-s 58-about 59-a 60-minute 61-walk 62-from 63-albert 64-heijn 65-lidl 66-and 67-a 68-bunch 69-of 70-other 71-local 72-supermarkets 73-so 74-you 75-can 76-stock 77-up 78-on 79-food 80-there 81-the 82-massages 83-in 84-the 85-spa 86-are 87-incredible 88-after 89-minutes 90-of 91-the 92-relaxation 93-massage 94-i 95-was 96-a 97-new 98-man 99-the 100-restaurant 101-dinner 102-was 103-really 104-nice 105-and 106-it 107-was 108-reasonably 109-priced 110-the 111-breakfast 112-buffet 113-was 114-also 115-good 116-definitely 117-worth 118-the 119-money 120-providing 121-you 122-aren 123-t 124-vegan 125-the 126-room 127-was 128-nice 129-and 130-clean 131-and 132-very 133-spacious 134-it 135-also 136-had 137-a 138-fridge 139-a 140-huge 141-plus 142-if 143-you 144-re 145-looking 146-to 147-save 148-money 149-netflix 150-was 151-pre 152-installed 153-on 154-the 155-television 156-fantastic 157-good 158-free 159-wifi. 160-Nice 161-and 162-quiet 163-room 164-kettle 165-and 166-coffee 167-machine 168-in 169-the 170-room 171-too 172-the 173-hotel 174-is 175-in 176-a 177-great 178-location 179-very 180-quiet 181-for 182-london 183-the 184-staff 185-were 186-very 187-friendly 188-also. 189-The 190-location 191-is 192-great 193-as 194-it 195-is 196-close 197-to 198-paddington 199-station 200-and 201-also 202-to 203-restaurants 204-and 205-grocery 206-stores 207-it 208-was 209-also 210-in 211-a 212-quiet 213-and 214-safe 215-neighborhood 216-the 217-hotel 218-room 219-was 220-clean 221-and 222-tidy 223-the 224-hotel 225-staff 226-were 227-friendly 228-and 229-helpful 230-as 231-well

{"units": [[0, 231]], "labels": [1]}

room was a little small for a twin but not unusually so for a london hotel the lift was very small furthermore can t think of anything here

0-room 1-was 2-a 3-little 4-small 5-for 6-a 7-twin 8-but 9-not 10-unusually 11-so 12-for 13-a 14-london 15-hotel 16-the 17-lift 18-was 19-very 20-small 21-furthermore 22-can 23-t 24-think 25-of 26-anything 27-here

{"units": [[0, 27]], "labels": [0]}

great location close enough to las ramblas to be part of the experience but far enough to avoid the loud streets at night friendly staff modern decor that is well maintained location room friendly helpful staff still the room although was good and confortable it was in the basement with a very small window facing a wall in the level of the floor too the hotel was in an excellent location very helpful staff good continental breakfast very comfortable bed and pillows and room was spacious enough for a couple of nights with only hand luggage

0-great 1-location 2-close 3-enough 4-to 5-las 6-ramblas 7-to 8-be 9-part 10-of 11-the 12-experience 13-but 14-far 15-enough 16-to 17-avoid 18-the 19-loud 20-streets 21-at 22-night 23-friendly 24-staff 25-modern 26-decor 27-that 28-is 29-well 30-maintained 31-location 32-room 33-friendly 34-helpful 35-staff 36-still 37-the 38-room 39-although 40-was 41-good 42-and 43-confortable 44-it 45-was 46-in 47-the 48-basement 49-with 50-a 51-very 52-small 53-window 54-facing 55-a 56-wall 57-in 58-the 59-level 60-of 61-the 62-floor 63-too 64-the 65-hotel 66-was 67-in 68-an 69-excellent 70-location 71-very 72-helpful 73-staff 74-good 75-continental 76-breakfast 77-very 78-comfortable 79-bed 80-and 81-pillows 82-and 83-room 84-was 85-spacious 86-enough 87-for 88-a 89-couple 90-of 91-nights 92-with 93-only 94-hand 95-luggage

{"units": [[0, 35], [36, 62], [63, 95]], "labels": [1, 0, 1]}

the location is great and it is just minutes walk to the main street surrounded by many shops and restaurants the room is clean with comfortable beds and high speed internet the staff are very helpful and provided us with the required information when we had any question

0-the 1-location 2-is 3-great 4-and 5-it 6-is 7-just 8-minutes 9-walk 10-to 11-the 12-main 13-street 14-surrounded 15-by 16-many 17-shops 18-and 19-restaurants 20-the 21-room 22-is 23-clean 24-with 25-comfortable 26-beds 27-and 28-high 29-speed 30-internet 31-the 32-staff 33-are 34-very 35-helpful 36-and 37-provided 38-us 39-with 40-the 41-required 42-information 43-when 44-we 45-had 46-any 47-question

{"units": [[0, 47]], "labels": [1]}

the breakfast was good but the person in charge for checking the guest like a police checking the id s, we were not made aware of the building work when booking and as this was a special anniversary post cancer treatment weekend we may have looked elsewhere if we had known the scaffolding and cranes etc made it difficult to find our hotel and at times it was noisy the view from our room was not very nice the remote lighting was tricky at times to manage in the dark furthermore the staff was not very polite other then the womens and washing ladies were very kind and polite the restaurant is very small and also the bar had to go out of the hotel and move to another hotel to use the spa and gym which should have been a bit more information about we were looking forward for the spa but had no information about prices etc and its quite misguidence when you order a hotel which they give pictures and information about a spa but the hotel dosent even have a spa and food was not good though confortable big rooms nice and clean city hotel good value for money good neiborhood close to arena shopping mall you need taxi to the center but taxis are more than affordable location pleasant and helpful staff really lovely atmosphere and style. The bathroom had black mouldy which could have been cleaned

0-the 1-breakfast 2-was 3-good 4-but 5-the 6-person 7-in 8-charge 9-for 10-checking 11-the 12-guest 13-like 14-a 15-police 16-checking 17-the 18-id 19-s, 20-we 21-were 22-not 23-made 24-aware 25-of 26-the 27-building 28-work 29-when 30-booking 31-and 32-as 33-this 34-was 35-a 36-special 37-anniversary 38-post 39-cancer 40-treatment 41-weekend 42-we 43-may 44-have 45-looked 46-elsewhere 47-if 48-we 49-had 50-known 51-the 52-scaffolding 53-and 54-cranes 55-etc 56-made 57-it 58-difficult 59-to 60-find 61-our 62-hotel 63-and 64-at 65-times 66-it 67-was 68-noisy 69-the 70-view 71-from 72-our 73-room 74-was 75-not 76-very 77-nice 78-the 79-remote 80-lighting 81-was 82-tricky 83-at 84-times 85-to 86-manage 87-in 88-the 89-dark 90-furthermore 91-the 92-staff 93-was 94-not 95-very 96-polite 97-other 98-then 99-the 100-womens 101-and 102-washing 103-ladies 104-were 105-very 106-kind 107-and 108-polite 109-the 110-restaurant 111-is 112-very 113-small 114-and 115-also 116-the 117-bar 118-had 119-to 120-go 121-out 122-of 123-the 124-hotel 125-and 126-move 127-to 128-another 129-hotel 130-to 131-use 132-the 133-spa 134-and 135-gym 136-which 137-should 138-have 139-been 140-a 141-bit 142-more 143-information 144-about 145-we 146-were 147-looking 148-forward 149-for 150-the 151-spa 152-but 153-had 154-no 155-information 156-about 157-prices 158-etc 159-and 160-its 161-quite 162-misguidence 163-when 164-you 165-order 166-a 167-hotel 168-which 169-they 170-give 171-pictures 172-and 173-information 174-about 175-a 176-spa 177-but 178-the 179-hotel 180-dosent 181-even 182-have 183-a 184-spa 185-and 186-food 187-was 188-not 189-good 190-though 191-confortable 192-big 193-rooms 194-nice 195-and 196-clean 197-city 198-hotel 199-good 200-value 201-for 202-money 203-good 204-neiborhood 205-close 206-to 207-arena 208-shopping 209-mall 210-you 211-need 212-taxi 213-to 214-the 215-center 216-but 217-taxis 218-are 219-more 220-than 221-affordable 222-location 223-pleasant 224-and 225-helpful 226-staff 227-really 228-lovely 229-atmosphere 230-and 231-style. 232-The 233-bathroom 234-had 235-black 236-mouldy 237-which 238-could 239-have 240-been 241-cleaned

{"units": [[0, 189], [190, 231], [232, 241]], "labels": [0, 1, 0]}

some people didn t like the lights i really didn t mind the funky decor

0-some 1-people 2-didn 3-t 4-like 5-the 6-lights 7-i 8-really 9-didn 10-t 11-mind 12-the 13-funky 14-decor

{"units": [[0, 14]], "labels": [0]}

best part of the hotel is the breakfast there s a plenty of choices it s located on a busy avenue lots of shops and restaurants around decent sized clean rooms. Staff were excellent very helpful with locations getting around on the metro and booking us tickets so close to the eiffel tower funky feel of the hotel great bar overlooking tower bridge great location next to tube station, nothing i didn t like i would only say that the lobby was very active busy with a party atmopshere which i hadn t expected so it was tough not possible to get a seat there in the evenings would say hotel should hold tables like the mandarin oriental does for hotel guests also re the breakfast bags would say there should be a no cost alternative to the yoghurt for folks like me who are lactose intolerant i tried to get alternatives but was charged in the end for the croissant and muffin but again these are small nits the hotel overall was amazing and big kudos to the staff you are the best

0-best 1-part 2-of 3-the 4-hotel 5-is 6-the 7-breakfast 8-there 9-s 10-a 11-plenty 12-of 13-choices 14-it 15-s 16-located 17-on 18-a 19-busy 20-avenue 21-lots 22-of 23-shops 24-and 25-restaurants 26-around 27-decent 28-sized 29-clean 30-rooms. 31-Staff 32-were 33-excellent 34-very 35-helpful 36-with 37-locations 38-getting 39-around 40-on 41-the 42-metro 43-and 44-booking 45-us 46-tickets 47-so 48-close 49-to 50-the 51-eiffel 52-tower 53-funky 54-feel 55-of 56-the 57-hotel 58-great 59-bar 60-overlooking 61-tower 62-bridge 63-great 64-location 65-next 66-to 67-tube 68-station, 69-nothing 70-i 71-didn 72-t 73-like 74-i 75-would 76-only 77-say 78-that 79-the 80-lobby 81-was 82-very 83-active 84-busy 85-with 86-a 87-party 88-atmopshere 89-which 90-i 91-hadn 92-t 93-expected 94-so 95-it 96-was 97-tough 98-not 99-possible 100-to 101-get 102-a 103-seat 104-there 105-in 106-the 107-evenings 108-would 109-say 110-hotel 111-should 112-hold 113-tables 114-like 115-the 116-mandarin 117-oriental 118-does 119-for 120-hotel 121-guests 122-also 123-re 124-the 125-breakfast 126-bags 127-would 128-say 129-there 130-should 131-be 132-a 133-no 134-cost 135-alternative 136-to 137-the 138-yoghurt 139-for 140-folks 141-like 142-me 143-who 144-are 145-lactose 146-intolerant 147-i 148-tried 149-to 150-get 151-alternatives 152-but 153-was 154-charged 155-in 156-the 157-end 158-for 159-the 160-croissant 161-and 162-muffin 163-but 164-again 165-these 166-are 167-small 168-nits 169-the 170-hotel 171-overall 172-was 173-amazing 174-and 175-big 176-kudos 177-to 178-the 179-staff 180-you 181-are 182-the 183-best

{"units": [[0, 68], [69, 183]], "labels": [1, 0]}

no mirror in bedroom only in the bathroom

0-no 1-mirror 2-in 3-bedroom 4-only 5-in 6-the 7-bathroom

{"units": [[0, 7]], "labels": [0]}

clean room just great location polite stuff

0-clean 1-room 2-just 3-great 4-location 5-polite 6-stuff

{"units": [[0, 6]], "labels": [1]}

lifts are a bit slow arriving love this hotel and come lots beautiful decor lobby and restaurants good location small but beautifully formed rooms. Everything the staff the room and the location, the vending machines were usually out of order yet long waiting time for check in and check out staff and procedure is not very efficient heating system in the room stops at night in order not to freeze we asked for a second blanket to get the second blanket we had to go times to the reception and call them additional times they always promised to bring it to to the room but it never came finally when i went to the reception again and waited there i got it and the problem was solved

0-lifts 1-are 2-a 3-bit 4-slow 5-arriving 6-love 7-this 8-hotel 9-and 10-come 11-lots 12-beautiful 13-decor 14-lobby 15-and 16-restaurants 17-good 18-location 19-small 20-but 21-beautifully 22-formed 23-rooms. 24-Everything 25-the 26-staff 27-the 28-room 29-and 30-the 31-location, 32-the 33-vending 34-machines 35-were 36-usually 37-out 38-of 39-order 40-yet 41-long 42-waiting 43-time 44-for 45-check 46-in 47-and 48-check 49-out 50-staff 51-and 52-procedure 53-is 54-not 55-very 56-efficient 57-heating 58-system 59-in 60-the 61-room 62-stops 63-at 64-night 65-in 66-order 67-not 68-to 69-freeze 70-we 71-asked 72-for 73-a 74-second 75-blanket 76-to 77-get 78-the 79-second 80-blanket 81-we 82-had 83-to 84-go 85-times 86-to 87-the 88-reception 89-and 90-call 91-them 92-additional 93-times 94-they 95-always 96-promised 97-to 98-bring 99-it 100-to 101-to 102-the 103-room 104-but 105-it 106-never 107-came 108-finally 109-when 110-i 111-went 112-to 113-the 114-reception 115-again 116-and 117-waited 118-there 119-i 120-got 121-it 122-and 123-the 124-problem 125-was 126-solved

{"units": [[0, 5], [6, 31], [32, 126]], "labels": [0, 1, 0]}

clean good staff good breakfast. Our second visit to the hotel everything was up to our expectations as well as amazing staff always helpful polite and happy to provide that extra service congratulations to the concierge bar staff and breakfast staff who all treated us to the best service during out stay one of the best hotels in italy

0-clean 1-good 2-staff 3-good 4-breakfast. 5-Our 6-second 7-visit 8-to 9-the 10-hotel 11-everything 12-was 13-up 14-to 15-our 16-expectations 17-as 18-well 19-as 20-amazing 21-staff 22-always 23-helpful 24-polite 25-and 26-happy 27-to 28-provide 29-that 30-extra 31-service 32-congratulations 33-to 34-the 35-concierge 36-bar 37-staff 38-and 39-breakfast 40-staff 41-who 42-all 43-treated 44-us 45-to 46-the 47-best 48-service 49-during 50-out 51-stay 52-one 53-of 54-the 55-best 56-hotels 57-in 58-italy

{"units": [[0, 58]], "labels": [1]}

everything is perfect don t think twice, great bedsheets toiletries helpful receptionists and breakfast room supervisor, large room with plenty of space and friendly staff ate breakfast in the executive lounge it was ok not brilliant but just fine for a business stay

0-everything 1-is 2-perfect 3-don 4-t 5-think 6-twice, 7-great 8-bedsheets 9-toiletries 10-helpful 11-receptionists 12-and 13-breakfast 14-room 15-supervisor, 16-large 17-room 18-with 19-plenty 20-of 21-space 22-and 23-friendly 24-staff 25-ate 26-breakfast 27-in 28-the 29-executive 30-lounge 31-it 32-was 33-ok 34-not 35-brilliant 36-but 37-just 38-fine 39-for 40-a 41-business 42-stay

{"units": [[0, 42]], "labels": [1]}

the staff hotel location food all was good one of the best hotels in london ali and andrei at reception was very helpful many thanks again, bed very comfortable staff very friendly and welcoming evening buffet very tasty and good value likewise it was perfect for a single person wanting to do anything in the surrounding areas beautiful room lovely and clean very comfy bed incredible price for everything would definitely stay again also lovely hotel and great location will definitely be back

0-the 1-staff 2-hotel 3-location 4-food 5-all 6-was 7-good 8-one 9-of 10-the 11-best 12-hotels 13-in 14-london 15-ali 16-and 17-andrei 18-at 19-reception 20-was 21-very 22-helpful 23-many 24-thanks 25-again, 26-bed 27-very 28-comfortable 29-staff 30-very 31-friendly 32-and 33-welcoming 34-evening 35-buffet 36-very 37-tasty 38-and 39-good 40-value 41-likewise 42-it 43-was 44-perfect 45-for 46-a 47-single 48-person 49-wanting 50-to 51-do 52-anything 53-in 54-the 55-surrounding 56-areas 57-beautiful 58-room 59-lovely 60-and 61-clean 62-very 63-comfy 64-bed 65-incredible 66-price 67-for 68-everything 69-would 70-definitely 71-stay 72-again 73-also 74-lovely 75-hotel 76-and 77-great 78-location 79-will 80-definitely 81-be 82-back

{"units": [[0, 82]], "labels": [1]}

room small jacuzzi going off on its own randomly in the night staff couldn t have been nicer in the bar and restaurant. S electricity and shower door falling off it s hinges unsafe

0-room 1-small 2-jacuzzi 3-going 4-off 5-on 6-its 7-own 8-randomly 9-in 10-the 11-night 12-staff 13-couldn 14-t 15-have 16-been 17-nicer 18-in 19-the 20-bar 21-and 22-restaurant. 23-S 24-electricity 25-and 26-shower 27-door 28-falling 29-off 30-it 31-s 32-hinges 33-unsafe

{"units": [[0, 33]], "labels": [0]}

air con very noisy as was traffic noise quite a few minor maintenance issues in room bathroom needed updating, friendly staff clean wide spaced room, a more completed restaurant serving lunch and dinner as well as the cleanliness of the hotel was excellent although didn t see many facilities i m sure they were excellent too hotel staff friendly we forgot our mobile phone chargers and luckily they have a charging pod in main reception was a life saver as we were tourists wanting to take many photos of the chelsea game and notting hill carnival. They gave me room when i enter the room i found a lot of insects on the restroom and the bathtub they refused to change the room and only clean it however after hours the insects come again they don t offer any compensation additionally the executive suite was relaxing

0-air 1-con 2-very 3-noisy 4-as 5-was 6-traffic 7-noise 8-quite 9-a 10-few 11-minor 12-maintenance 13-issues 14-in 15-room 16-bathroom 17-needed 18-updating, 19-friendly 20-staff 21-clean 22-wide 23-spaced 24-room, 25-a 26-more 27-completed 28-restaurant 29-serving 30-lunch 31-and 32-dinner 33-as 34-well 35-as 36-the 37-cleanliness 38-of 39-the 40-hotel 41-was 42-excellent 43-although 44-didn 45-t 46-see 47-many 48-facilities 49-i 50-m 51-sure 52-they 53-were 54-excellent 55-too 56-hotel 57-staff 58-friendly 59-we 60-forgot 61-our 62-mobile 63-phone 64-chargers 65-and 66-luckily 67-they 68-have 69-a 70-charging 71-pod 72-in 73-main 74-reception 75-was 76-a 77-life 78-saver 79-as 80-we 81-were 82-tourists 83-wanting 84-to 85-take 86-many 87-photos 88-of 89-the 90-chelsea 91-game 92-and 93-notting 94-hill 95-carnival. 96-They 97-gave 98-me 99-room 100-when 101-i 102-enter 103-the 104-room 105-i 106-found 107-a 108-lot 109-of 110-insects 111-on 112-the 113-restroom 114-and 115-the 116-bathtub 117-they 118-refused 119-to 120-change 121-the 122-room 123-and 124-only 125-clean 126-it 127-however 128-after 129-hours 130-the 131-insects 132-come 133-again 134-they 135-don 136-t 137-offer 138-any 139-compensation 140-additionally 141-the 142-executive 143-suite 144-was 145-relaxing

{"units": [[0, 18], [19, 24], [25, 32], [33, 95], [96, 139], [140, 145]], "labels": [0, 1, 0, 1, 0, 1]}

very near to metro station the room is clean and comfort bed the hotel has a car park and no fee of charge. Proximity to kensington olympia statio availability of buses friendliness and helpfulness of staff comfortable room

0-very 1-near 2-to 3-metro 4-station 5-the 6-room 7-is 8-clean 9-and 10-comfort 11-bed 12-the 13-hotel 14-has 15-a 16-car 17-park 18-and 19-no 20-fee 21-of 22-charge. 23-Proximity 24-to 25-kensington 26-olympia 27-statio 28-availability 29-of 30-buses 31-friendliness 32-and 33-helpfulness 34-of 35-staff 36-comfortable 37-room

{"units": [[0, 37]], "labels": [1]}

nice locaion to restaurants and public transportation

0-nice 1-locaion 2-to 3-restaurants 4-and 5-public 6-transportation

{"units": [[0, 6]], "labels": [1]}

excellent location close to the sea and to famous night life spots also the bar is honest to say bad prices are high and cocktails are just ice so sad, modern hotel good facilities excellent breakfast one of the very few hotels from where big ships depart, good location friendly staff good food and avery comfortable room with tea and coffee etc there was a very comfy lounge with a bar and newspapers mainly irish and a pleasant outlook ideal location for museums and shopping nonetheless nothing to complain abouit

0-excellent 1-location 2-close 3-to 4-the 5-sea 6-and 7-to 8-famous 9-night 10-life 11-spots 12-also 13-the 14-bar 15-is 16-honest 17-to 18-say 19-bad 20-prices 21-are 22-high 23-and 24-cocktails 25-are 26-just 27-ice 28-so 29-sad, 30-modern 31-hotel 32-good 33-facilities 34-excellent 35-breakfast 36-one 37-of 38-the 39-very 40-few 41-hotels 42-from 43-where 44-big 45-ships 46-depart, 47-good 48-location 49-friendly 50-staff 51-good 52-food 53-and 54-avery 55-comfortable 56-room 57-with 58-tea 59-and 60-coffee 61-etc 62-there 63-was 64-a 65-very 66-comfy 67-lounge 68-with 69-a 70-bar 71-and 72-newspapers 73-mainly 74-irish 75-and 76-a 77-pleasant 78-outlook 79-ideal 80-location 81-for 82-museums 83-and 84-shopping 85-nonetheless 86-nothing 87-to 88-complain 89-abouit

{"units": [[0, 11], [12, 29], [30, 84], [85, 89]], "labels": [1, 0, 1, 0]}

beds are very hard my friends said the same with their rooms adjoining rooms have no soundproofing between doors rooms are a bit tired for a star s pictures on walls and decor is more a star brasserie meals were cooked by an amateur and the brasserie had no atmosphere and the waitresses spoke poor english sadly although were friendly poor choice on menu would be good to have more vegan choices very expensive bar had to call times to reception to find out that the wifi was free as first time cut off second time lady didn t know third time it was confirmed

0-beds 1-are 2-very 3-hard 4-my 5-friends 6-said 7-the 8-same 9-with 10-their 11-rooms 12-adjoining 13-rooms 14-have 15-no 16-soundproofing 17-between 18-doors 19-rooms 20-are 21-a 22-bit 23-tired 24-for 25-a 26-star 27-s 28-pictures 29-on 30-walls 31-and 32-decor 33-is 34-more 35-a 36-star 37-brasserie 38-meals 39-were 40-cooked 41-by 42-an 43-amateur 44-and 45-the 46-brasserie 47-had 48-no 49-atmosphere 50-and 51-the 52-waitresses 53-spoke 54-poor 55-english 56-sadly 57-although 58-were 59-friendly 60-poor 61-choice 62-on 63-menu 64-would 65-be 66-good 67-to 68-have 69-more 70-vegan 71-choices 72-very 73-expensive 74-bar 75-had 76-to 77-call 78-times 79-to 80-reception 81-to 82-find 83-out 84-that 85-the 86-wifi 87-was 88-free 89-as 90-first 91-time 92-cut 93-off 94-second 95-time 96-lady 97-didn 98-t 99-know 100-third 101-time 102-it 103-was 104-confirmed

{"units": [[0, 104]], "labels": [0]}