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2-128 | employers | Manage your Child Maintenance Service case | 2 | 128 | 167 | true |
2-129 | accountants | Manage your Child Maintenance Service case | 2 | 129 | 167 | true |
2-130 | either parent | Manage your Child Maintenance Service case | 2 | 130 | 167 | true |
2-131 | When changes could affect your payments | Manage your Child Maintenance Service case | 2 | 131 | 167 | true |
2-132 | Changes to your circumstances may mean a change to the amount of child maintenance you pay or receive. | Manage your Child Maintenance Service case | 2 | 132 | 167 | true |
2-133 | You can find out how child maintenance is worked out. | Manage your Child Maintenance Service case | 2 | 133 | 167 | true |
2-134 | Complaints and appeals | Manage your Child Maintenance Service case | 2 | 134 | 167 | true |
2-135 | Contact the Child Maintenance Service if you’re unhappy with the service you’ve received. | Manage your Child Maintenance Service case | 2 | 135 | 167 | true |
2-136 | If you’re not satisfied with how the Child Maintenance Service deals with your complaint, ask for it to go to a senior manager and be looked at by the DWP Complaints team. | Manage your Child Maintenance Service case | 2 | 136 | 167 | true |
2-137 | Independent Case Examiner | Manage your Child Maintenance Service case | 2 | 137 | 167 | true |
2-138 | You can ask the Independent Case Examiner (ICE) to look into your complaint if you’ve already been through the full complaints process. | Manage your Child Maintenance Service case | 2 | 138 | 167 | true |
2-139 | You must not contact the Independent Case Examiner until you’ve received a final response from the Child Maintenance Service saying you can do so. | Manage your Child Maintenance Service case | 2 | 139 | 167 | true |
2-140 | If you’re unhappy with the response from the Independent Case Examiner, you can ask your MP to get the Parliamentary and Health Service Ombudsman to look into it. | Manage your Child Maintenance Service case | 2 | 140 | 167 | true |
2-141 | If your complaint is valid | Manage your Child Maintenance Service case | 2 | 141 | 167 | true |
2-142 | The Child Maintenance Service will: | Manage your Child Maintenance Service case | 2 | 142 | 167 | true |
2-143 | apologise and explain what went wrong | Manage your Child Maintenance Service case | 2 | 143 | 167 | true |
2-144 | make any changes needed to put it right | Manage your Child Maintenance Service case | 2 | 144 | 167 | true |
2-145 | If you’ve been treated particularly badly, you may get a consolatory payment. However, you do not have a legal right to this. | Manage your Child Maintenance Service case | 2 | 145 | 167 | true |
2-146 | Appeals | Manage your Child Maintenance Service case | 2 | 146 | 167 | true |
2-147 | You can appeal a child maintenance decision about payment amounts. | Manage your Child Maintenance Service case | 2 | 147 | 167 | true |
2-148 | Before you can appeal, you must contact the Child Maintenance Service to ask for the decision to be looked at again. This is called ‘mandatory reconsideration’. You’ll need to say why you disagree with the decision. | Manage your Child Maintenance Service case | 2 | 148 | 167 | true |
2-149 | If you’re unhappy with the outcome of the mandatory reconsideration, you can appeal to the Social Security and Child Support Tribunal. The tribunal is impartial and independent of government. | Manage your Child Maintenance Service case | 2 | 149 | 167 | true |
2-150 | Appeal to the Social Security and Child Support Tribunal | Manage your Child Maintenance Service case | 2 | 150 | 167 | true |
2-151 | Appeal to the tribunal within one month of getting the mandatory reconsideration decision. If you submit your appeal after a month you’ll have to explain why you did not do it earlier. | Manage your Child Maintenance Service case | 2 | 151 | 167 | true |
2-152 | Download and fill in form SSCS2 and send it to the address on the form. | Manage your Child Maintenance Service case | 2 | 152 | 167 | true |
2-153 | You’ll need to choose whether you want to go to the tribunal hearing to explain your case. If you do not attend, your appeal will be decided on your appeal form and any supporting evidence. | Manage your Child Maintenance Service case | 2 | 153 | 167 | true |
2-154 | After you submit your appeal, you can provide evidence. Your appeal and the evidence will be discussed at a hearing by a judge and one or two experts. The judge will then make a decision. | Manage your Child Maintenance Service case | 2 | 154 | 167 | true |
2-155 | It usually takes around 6 months for your appeal to be heard by the tribunal. | Manage your Child Maintenance Service case | 2 | 155 | 167 | true |
2-156 | Contact | Manage your Child Maintenance Service case | 2 | 156 | 167 | true |
2-157 | Report changes online | Manage your Child Maintenance Service case | 2 | 157 | 167 | true |
2-158 | Report changes to your circumstances through your online account. | Manage your Child Maintenance Service case | 2 | 158 | 167 | true |
2-159 | Call the Child Maintenance Service | Manage your Child Maintenance Service case | 2 | 159 | 167 | true |
2-160 | British Sign Language (BSL) video relay service | Manage your Child Maintenance Service case | 2 | 160 | 167 | true |
2-161 | Watch a video to check you can use the service. | Manage your Child Maintenance Service case | 2 | 161 | 167 | true |
2-162 | Go to the video relay service. | Manage your Child Maintenance Service case | 2 | 162 | 167 | true |
2-163 | Monday to Friday, 9.30am to 3.30pm | Manage your Child Maintenance Service case | 2 | 163 | 167 | true |
2-164 | There’s a different phone number if you live in Northern Ireland. | Manage your Child Maintenance Service case | 2 | 164 | 167 | true |
2-165 | Contact the Child Maintenance Service by post | Manage your Child Maintenance Service case | 2 | 165 | 167 | true |
2-166 | You can also write to the Child Maintenance Service. | Manage your Child Maintenance Service case | 2 | 166 | 167 | true |
3-0 | Overview | Disability premiums | 3 | 0 | 86 | true |
3-1 | Disability premiums are extra amounts of money added to your: | Disability premiums | 3 | 1 | 86 | true |
3-2 | Income Support | Disability premiums | 3 | 2 | 86 | true |
3-3 | income-based Jobseeker’s Allowance (JSA) | Disability premiums | 3 | 3 | 86 | true |
3-4 | income-related Employment and Support Allowance (ESA) | Disability premiums | 3 | 4 | 86 | true |
3-5 | Housing Benefit | Disability premiums | 3 | 5 | 86 | true |
3-6 | Any money you get is added to your benefit payments automatically so you usually do not have to apply for a disability premium. | Disability premiums | 3 | 6 | 86 | true |
3-7 | This guide is also available in Welsh (Cymraeg). | Disability premiums | 3 | 7 | 86 | true |
3-8 | There are 3 types of disability premium for adults: | Disability premiums | 3 | 8 | 86 | true |
3-9 | disability premium | Disability premiums | 3 | 9 | 86 | true |
3-10 | enhanced disability premium | Disability premiums | 3 | 10 | 86 | true |
3-11 | severe disability premium | Disability premiums | 3 | 11 | 86 | true |
3-12 | You can get more than one premium at a time. | Disability premiums | 3 | 12 | 86 | true |
3-13 | What you'll get | Disability premiums | 3 | 13 | 86 | true |
3-14 | You can get the disability premium on its own. You might get the severe or enhanced disability premium as well if you’re eligible for them. | Disability premiums | 3 | 14 | 86 | true |
3-15 | If you get income-related Employment and Support Allowance (ESA) you cannot get the disability premium, but you may still qualify for the severe and enhanced premiums. | Disability premiums | 3 | 15 | 86 | true |
3-16 | Disability premium | Disability premiums | 3 | 16 | 86 | true |
3-17 | You’ll get: | Disability premiums | 3 | 17 | 86 | true |
3-18 | £35.10 a week for a single person | Disability premiums | 3 | 18 | 86 | true |
3-19 | £50.05 a week for a couple | Disability premiums | 3 | 19 | 86 | true |
3-20 | Severe disability premium | Disability premiums | 3 | 20 | 86 | true |
3-21 | You’ll get: | Disability premiums | 3 | 21 | 86 | true |
3-22 | £67.30 a week for a single person | Disability premiums | 3 | 22 | 86 | true |
3-23 | £134.60 a week for a couple if you’re both eligible | Disability premiums | 3 | 23 | 86 | true |
3-24 | Some couples will be eligible for the lower amount of £67.30 a week instead. | Disability premiums | 3 | 24 | 86 | true |
3-25 | Enhanced disability premium | Disability premiums | 3 | 25 | 86 | true |
3-26 | You’ll get: | Disability premiums | 3 | 26 | 86 | true |
3-27 | £17.20 a week for a single person | Disability premiums | 3 | 27 | 86 | true |
3-28 | £24.60 a week for a couple if at least one of you is eligible | Disability premiums | 3 | 28 | 86 | true |
3-29 | How you’re paid | Disability premiums | 3 | 29 | 86 | true |
3-30 | All benefits, pensions and allowances are paid into an account such as your bank account. | Disability premiums | 3 | 30 | 86 | true |
3-31 | There is a limit on the total amount of benefit that most people aged 16 to under State Pension age can get. This is called a benefit cap. | Disability premiums | 3 | 31 | 86 | true |
3-32 | Eligibility | Disability premiums | 3 | 32 | 86 | true |
3-33 | Disability premium payments can be added to your: | Disability premiums | 3 | 33 | 86 | true |
3-34 | Income Support | Disability premiums | 3 | 34 | 86 | true |
3-35 | income-based Jobseeker’s Allowance (JSA) | Disability premiums | 3 | 35 | 86 | true |
3-36 | income-related Employment and Support Allowance (ESA) | Disability premiums | 3 | 36 | 86 | true |
3-37 | housing benefit | Disability premiums | 3 | 37 | 86 | true |
3-38 | You usually need to be eligible for the disability premium to qualify for the severe or enhanced premiums. | Disability premiums | 3 | 38 | 86 | true |
3-39 | If you get income-related Employment and Support Allowance (ESA) you can only get the severe or enhanced premium. | Disability premiums | 3 | 39 | 86 | true |
3-40 | Use a benefits calculator to check your eligibility. | Disability premiums | 3 | 40 | 86 | true |
3-41 | Disability premium | Disability premiums | 3 | 41 | 86 | true |
3-42 | You or your partner must be under pension credit age and either registered blind or getting: | Disability premiums | 3 | 42 | 86 | true |
3-43 | Disability Living Allowance (DLA) | Disability premiums | 3 | 43 | 86 | true |
3-44 | Personal Independence Payment (PIP) | Disability premiums | 3 | 44 | 86 | true |
3-45 | Armed Forces Independence Payment (AFIP) | Disability premiums | 3 | 45 | 86 | true |
3-46 | Working Tax Credit with a disability element | Disability premiums | 3 | 46 | 86 | true |
3-47 | Attendance Allowance | Disability premiums | 3 | 47 | 86 | true |
3-48 | Constant Attendance Allowance | Disability premiums | 3 | 48 | 86 | true |
3-49 | War Pensioners Mobility Supplement | Disability premiums | 3 | 49 | 86 | true |
3-50 | Severe Disablement Allowance | Disability premiums | 3 | 50 | 86 | true |
3-51 | Incapacity Benefit | Disability premiums | 3 | 51 | 86 | true |
3-52 | If you do not qualify, you may still get the premium if you’ve been unable to work for at least a year. | Disability premiums | 3 | 52 | 86 | true |
3-53 | Severe disability premium | Disability premiums | 3 | 53 | 86 | true |
3-54 | You must get the disability premium or income-related ESA, and one of the following qualifying benefits: | Disability premiums | 3 | 54 | 86 | true |
3-55 | PIP daily living component | Disability premiums | 3 | 55 | 86 | true |
3-56 | AFIP | Disability premiums | 3 | 56 | 86 | true |
3-57 | DLA care component at the middle or highest rate | Disability premiums | 3 | 57 | 86 | true |
3-58 | Attendance Allowance (or Constant Attendance Allowance paid with Industrial Injuries Disablement Benefit or War Pension) | Disability premiums | 3 | 58 | 86 | true |
3-59 | You usually cannot have anyone aged 18 or over living with you, unless they’re in one of these situations: | Disability premiums | 3 | 59 | 86 | true |
3-60 | they get a qualifying benefit | Disability premiums | 3 | 60 | 86 | true |