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2-28 | This is called Collect and Pay. | Manage your Child Maintenance Service case | 2 | 28 | 167 | true |
2-29 | You must tell the Child Maintenance Service about any Direct Pay transactions you make or receive while you’re signed up to the Collect and Pay service. | Manage your Child Maintenance Service case | 2 | 29 | 167 | true |
2-30 | Collection fees | Manage your Child Maintenance Service case | 2 | 30 | 167 | true |
2-31 | You have to pay a fee each time you make or receive a regular child maintenance payment. The fee is: | Manage your Child Maintenance Service case | 2 | 31 | 167 | true |
2-32 | 20% (which is added to the payment) for paying parents | Manage your Child Maintenance Service case | 2 | 32 | 167 | true |
2-33 | 4% (which is taken off the payment) for receiving parents | Manage your Child Maintenance Service case | 2 | 33 | 167 | true |
2-34 | You cannot avoid collection fees by making payments in advance. | Manage your Child Maintenance Service case | 2 | 34 | 167 | true |
2-35 | You will not have to pay: | Manage your Child Maintenance Service case | 2 | 35 | 167 | true |
2-36 | any fees if you choose a private arrangement | Manage your Child Maintenance Service case | 2 | 36 | 167 | true |
2-37 | collection fees if you use Direct Pay | Manage your Child Maintenance Service case | 2 | 37 | 167 | true |
2-38 | When you’ll pay or receive the money | Manage your Child Maintenance Service case | 2 | 38 | 167 | true |
2-39 | If you’re the paying parent you’ll be sent a letter explaining how much you need to pay and when. This is called a payment plan. | Manage your Child Maintenance Service case | 2 | 39 | 167 | true |
2-40 | If you’re the receiving parent, you’ll be sent a letter telling you what payments will be made and when. This is called an expected payment plan. | Manage your Child Maintenance Service case | 2 | 40 | 167 | true |
2-41 | The first payment is usually made within 12 weeks of making payment arrangements. | Manage your Child Maintenance Service case | 2 | 41 | 167 | true |
2-42 | If a parent does not pay | Manage your Child Maintenance Service case | 2 | 42 | 167 | true |
2-43 | The Child Maintenance Service will take action if child maintenance is not paid. | Manage your Child Maintenance Service case | 2 | 43 | 167 | true |
2-44 | Enforcement charges | Manage your Child Maintenance Service case | 2 | 44 | 167 | true |
2-45 | Action taken by the Child Maintenance Service | Charge | Manage your Child Maintenance Service case | 2 | 45 | 167 | true |
2-46 | Liability order | £300 | Manage your Child Maintenance Service case | 2 | 46 | 167 | true |
2-47 | Lump sum deduction order | £200 | Manage your Child Maintenance Service case | 2 | 47 | 167 | true |
2-48 | Regular deduction order | £50 | Manage your Child Maintenance Service case | 2 | 48 | 167 | true |
2-49 | Deduction from earnings request or order | £50 | Manage your Child Maintenance Service case | 2 | 49 | 167 | true |
2-50 | What action is taken | Manage your Child Maintenance Service case | 2 | 50 | 167 | true |
2-51 | The Child Maintenance Service will take action immediately if the paying parent pays through them. | Manage your Child Maintenance Service case | 2 | 51 | 167 | true |
2-52 | If the paying parent used the Child Maintenance Service to calculate child maintenance but pays directly, the receiving parent needs to ask the service to take action. | Manage your Child Maintenance Service case | 2 | 52 | 167 | true |
2-53 | Disagreements about parentage | Manage your Child Maintenance Service case | 2 | 53 | 167 | true |
2-54 | When someone denies they’re the parent of a child, the Child Maintenance Service will: | Manage your Child Maintenance Service case | 2 | 54 | 167 | true |
2-55 | ask them for evidence proving they’re not the parent | Manage your Child Maintenance Service case | 2 | 55 | 167 | true |
2-56 | tell the other parent what’s happened and ask for evidence to prove parentage | Manage your Child Maintenance Service case | 2 | 56 | 167 | true |
2-57 | If there’s no evidence to prove they’re not the parent, the Child Maintenance Service can: | Manage your Child Maintenance Service case | 2 | 57 | 167 | true |
2-58 | ask both parents to take a DNA test | Manage your Child Maintenance Service case | 2 | 58 | 167 | true |
2-59 | ask the courts to make a decision | Manage your Child Maintenance Service case | 2 | 59 | 167 | true |
2-60 | Assumed parentage | Manage your Child Maintenance Service case | 2 | 60 | 167 | true |
2-61 | The Child Maintenance Service can assume parentage if the person named as the parent: | Manage your Child Maintenance Service case | 2 | 61 | 167 | true |
2-62 | was married to the child’s mother at any time between the conception and birth of the child (unless the child was adopted) | Manage your Child Maintenance Service case | 2 | 62 | 167 | true |
2-63 | is named on the child’s birth certificate (unless the child was adopted) | Manage your Child Maintenance Service case | 2 | 63 | 167 | true |
2-64 | has taken a DNA test that shows they’re the parent | Manage your Child Maintenance Service case | 2 | 64 | 167 | true |
2-65 | has legally adopted the child | Manage your Child Maintenance Service case | 2 | 65 | 167 | true |
2-66 | is named in a court order as the parent when the child was born to a surrogate mother | Manage your Child Maintenance Service case | 2 | 66 | 167 | true |
2-67 | If parentage is assumed, they’ll work out a child maintenance amount. The person named as the parent has to pay this until they can prove that they’re not the parent. | Manage your Child Maintenance Service case | 2 | 67 | 167 | true |
2-68 | Paying child maintenance during a disagreement | Manage your Child Maintenance Service case | 2 | 68 | 167 | true |
2-69 | When a child maintenance amount has already been worked out, the person named as the parent has to pay until they can provide evidence they’re not the parent. | Manage your Child Maintenance Service case | 2 | 69 | 167 | true |
2-70 | When the amount has not been worked out, the service managing the case will not work it out or ask for payment until the disagreement has been sorted out. | Manage your Child Maintenance Service case | 2 | 70 | 167 | true |
2-71 | If the person is found to be the parent, the amount of child maintenance they have to pay will be back-dated. | Manage your Child Maintenance Service case | 2 | 71 | 167 | true |
2-72 | Named person proves they’re not the parent | Manage your Child Maintenance Service case | 2 | 72 | 167 | true |
2-73 | When this happens, the Child Maintenance Service may: | Manage your Child Maintenance Service case | 2 | 73 | 167 | true |
2-74 | refund any payments made after the date they first denied they were the parent, or offset the amount against maintenance for another child | Manage your Child Maintenance Service case | 2 | 74 | 167 | true |
2-75 | refund the cost of any DNA tests arranged through the service | Manage your Child Maintenance Service case | 2 | 75 | 167 | true |
2-76 | They may also ask the other parent to pay back any child maintenance. | Manage your Child Maintenance Service case | 2 | 76 | 167 | true |
2-77 | Refunds depend on the circumstances of each case. | Manage your Child Maintenance Service case | 2 | 77 | 167 | true |
2-78 | Changes you need to report | Manage your Child Maintenance Service case | 2 | 78 | 167 | true |
2-79 | There are some changes you must tell the Child Maintenance Service about by law. You should report the change as soon as it happens. | Manage your Child Maintenance Service case | 2 | 79 | 167 | true |
2-80 | You can report changes to the Child Maintenance Service online or by phone. | Manage your Child Maintenance Service case | 2 | 80 | 167 | true |
2-81 | Either parent | Manage your Child Maintenance Service case | 2 | 81 | 167 | true |
2-82 | Tell the Child Maintenance Service if: | Manage your Child Maintenance Service case | 2 | 82 | 167 | true |
2-83 | a parent or a child has died | Manage your Child Maintenance Service case | 2 | 83 | 167 | true |
2-84 | one of the parents is adopting a child | Manage your Child Maintenance Service case | 2 | 84 | 167 | true |
2-85 | you want to close your case | Manage your Child Maintenance Service case | 2 | 85 | 167 | true |
2-86 | you want to change from using a payment collection service to a Direct Pay service, or the other way around | Manage your Child Maintenance Service case | 2 | 86 | 167 | true |
2-87 | there’s a change to the number of nights a child regularly stays overnight with the paying parent | Manage your Child Maintenance Service case | 2 | 87 | 167 | true |
2-88 | Paying parent | Manage your Child Maintenance Service case | 2 | 88 | 167 | true |
2-89 | Tell the Child Maintenance Service if you: | Manage your Child Maintenance Service case | 2 | 89 | 167 | true |
2-90 | start or stop working for an employer | Manage your Child Maintenance Service case | 2 | 90 | 167 | true |
2-91 | start or stop being self-employed | Manage your Child Maintenance Service case | 2 | 91 | 167 | true |
2-92 | have lost your job or you’re temporarily receiving Statutory Sick Pay | Manage your Child Maintenance Service case | 2 | 92 | 167 | true |
2-93 | want to restart your payments | Manage your Child Maintenance Service case | 2 | 93 | 167 | true |
2-94 | have received notification of a court or tribunal date | Manage your Child Maintenance Service case | 2 | 94 | 167 | true |
2-95 | have received notification of a deduction order from a bank | Manage your Child Maintenance Service case | 2 | 95 | 167 | true |
2-96 | move house (give your new address within 7 days of moving) | Manage your Child Maintenance Service case | 2 | 96 | 167 | true |
2-97 | change your phone number (including mobile number) | Manage your Child Maintenance Service case | 2 | 97 | 167 | true |
2-98 | have an income change of 25% or more | Manage your Child Maintenance Service case | 2 | 98 | 167 | true |
2-99 | Your payments may be reduced for a period. You’ll get a payment schedule with the new amount. | Manage your Child Maintenance Service case | 2 | 99 | 167 | true |
2-100 | If you pay child maintenance through deductions in your earnings and you leave your job, you must tell the Child Maintenance Service: | Manage your Child Maintenance Service case | 2 | 100 | 167 | true |
2-101 | the date you left your last job | Manage your Child Maintenance Service case | 2 | 101 | 167 | true |
2-102 | the name and address of your new employer (if any) | Manage your Child Maintenance Service case | 2 | 102 | 167 | true |
2-103 | how much you expect to earn | Manage your Child Maintenance Service case | 2 | 103 | 167 | true |
2-104 | your new payroll number (if any) | Manage your Child Maintenance Service case | 2 | 104 | 167 | true |
2-105 | You should also report details about children who you or your partner have registered for Child Benefit, for example: | Manage your Child Maintenance Service case | 2 | 105 | 167 | true |
2-106 | any changes to the number of children living with you | Manage your Child Maintenance Service case | 2 | 106 | 167 | true |
2-107 | if any child living with you reaches the age of 20 | Manage your Child Maintenance Service case | 2 | 107 | 167 | true |
2-108 | Receiving parent | Manage your Child Maintenance Service case | 2 | 108 | 167 | true |
2-109 | Tell the Child Maintenance Service if: | Manage your Child Maintenance Service case | 2 | 109 | 167 | true |
2-110 | there’s a change to the number of children living with you that you get child maintenance for | Manage your Child Maintenance Service case | 2 | 110 | 167 | true |
2-111 | there’s a change to the number of children that you or your partner have registered for Child Benefit | Manage your Child Maintenance Service case | 2 | 111 | 167 | true |
2-112 | a child you get child maintenance for leaves full-time education (up to and including A Level) or reaches the age of 20 | Manage your Child Maintenance Service case | 2 | 112 | 167 | true |
2-113 | you or any of the children you get child maintenance for no longer live in the UK | Manage your Child Maintenance Service case | 2 | 113 | 167 | true |
2-114 | you find out that the paying parent is coming off benefits | Manage your Child Maintenance Service case | 2 | 114 | 167 | true |
2-115 | you’re moving house or know that the other parent is | Manage your Child Maintenance Service case | 2 | 115 | 167 | true |
2-116 | your phone number (including mobile number) changes | Manage your Child Maintenance Service case | 2 | 116 | 167 | true |
2-117 | the paying parent’s income has changed by 25% or more | Manage your Child Maintenance Service case | 2 | 117 | 167 | true |
2-118 | When you report a change | Manage your Child Maintenance Service case | 2 | 118 | 167 | true |
2-119 | You might need to provide: | Manage your Child Maintenance Service case | 2 | 119 | 167 | true |
2-120 | employers’ details or payslips | Manage your Child Maintenance Service case | 2 | 120 | 167 | true |
2-121 | benefits information | Manage your Child Maintenance Service case | 2 | 121 | 167 | true |
2-122 | a tax return or an explanation of what you think you’ll earn if you’re self-employed | Manage your Child Maintenance Service case | 2 | 122 | 167 | true |
2-123 | If you do not give the right information | Manage your Child Maintenance Service case | 2 | 123 | 167 | true |
2-124 | You could be taken to court and fined up to £1,000 if you: | Manage your Child Maintenance Service case | 2 | 124 | 167 | true |
2-125 | do not give the information you are asked for | Manage your Child Maintenance Service case | 2 | 125 | 167 | true |
2-126 | give information that you know is false | Manage your Child Maintenance Service case | 2 | 126 | 167 | true |
2-127 | This applies to any person or organisation who, by law, must give the Child Maintenance Service information, for example: | Manage your Child Maintenance Service case | 2 | 127 | 167 | true |