inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Can I edit my personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985104203224182
},
{
"label": "POSITIVE",
"score": 0.0014895466156303883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
{
"text": "You can use it anywhere that accepts Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.8139575123786926
},
{
"label": "POSITIVE",
"score": 0.1860424429178238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
{
"text": "When will my top up be applied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954444169998169
},
{
"label": "POSITIVE",
"score": 0.004555594176054001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "i put money on my card and i dont see it on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.999487578868866
},
{
"label": "POSITIVE",
"score": 0.0005123796290718019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "I don't see any change in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9994766712188721
},
{
"label": "POSITIVE",
"score": 0.0005233295378275216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "What is taking so long with my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994986653327942
},
{
"label": "POSITIVE",
"score": 0.000501295377034694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "Is there a reason my payments are pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992111325263977
},
{
"label": "POSITIVE",
"score": 0.0007888288819231093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
{
"text": "Where can I use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996179342269897
},
{
"label": "POSITIVE",
"score": 0.00038201489951461554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "I can't get a contactless payment to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9989293217658997
},
{
"label": "POSITIVE",
"score": 0.0010706651955842972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
{
"text": "I am seeing in the App a some cash withdrawal that does not belong to me"
} | [
{
"label": "NEGATIVE",
"score": 0.9996752142906189
},
{
"label": "POSITIVE",
"score": 0.0003248028224334121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "Is there a fee for topping off by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982675909996033
},
{
"label": "POSITIVE",
"score": 0.0017323620850220323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
{
"text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this."
} | [
{
"label": "NEGATIVE",
"score": 0.9958170652389526
},
{
"label": "POSITIVE",
"score": 0.004182958975434303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "I requested $100 but only got $20"
} | [
{
"label": "NEGATIVE",
"score": 0.9965554475784302
},
{
"label": "POSITIVE",
"score": 0.003444523550570011
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
{
"text": "Can you tell me why my pop-up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993667602539062
},
{
"label": "POSITIVE",
"score": 0.0006332160555757582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9990459084510803
},
{
"label": "POSITIVE",
"score": 0.0009541153558529913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "What am I supposed to do if the funds haven't show up from a transfer completed this morning?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992414116859436
},
{
"label": "POSITIVE",
"score": 0.0007586110150441527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "I have a disposable card, how many transactions can I make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991836547851562
},
{
"label": "POSITIVE",
"score": 0.0008164006867446005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "When is a payment I made with my card going to clear>"
} | [
{
"label": "NEGATIVE",
"score": 0.990223228931427
},
{
"label": "POSITIVE",
"score": 0.009776795282959938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
{
"text": "The transfer that I was trying to complete was declined. What was the cause?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991169571876526
},
{
"label": "POSITIVE",
"score": 0.0008830308215692639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "I see an extra $1 charge on my statement, why is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978725910186768
},
{
"label": "POSITIVE",
"score": 0.002127391751855612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "I had to pay one pound more than the set price!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986239075660706
},
{
"label": "POSITIVE",
"score": 0.001376133761368692
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "why would a merchant refuse a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9983025789260864
},
{
"label": "POSITIVE",
"score": 0.0016974483150988817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "What are the steps I need to do if I have a stolen card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981449842453003
},
{
"label": "POSITIVE",
"score": 0.0018550715176388621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
{
"text": "Why am I still waiting for a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990551471710205
},
{
"label": "POSITIVE",
"score": 0.0009448608616366982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "There's a $200 withdrawal on my statement that seems fishy to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9995076656341553
},
{
"label": "POSITIVE",
"score": 0.0004923371598124504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "Your service is bad. Close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999802827835083
},
{
"label": "POSITIVE",
"score": 0.00019715316011570394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
{
"text": "There are incorrect charges on my account, there was a WD that was made by someone else. I still have my card though."
} | [
{
"label": "NEGATIVE",
"score": 0.9974713921546936
},
{
"label": "POSITIVE",
"score": 0.0025286192540079355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "How do I get a card in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971264600753784
},
{
"label": "POSITIVE",
"score": 0.002873568795621395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "I no longer want to keep this account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997373223304749
},
{
"label": "POSITIVE",
"score": 0.00026268186047673225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
{
"text": "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away."
} | [
{
"label": "NEGATIVE",
"score": 0.04923249036073685
},
{
"label": "POSITIVE",
"score": 0.9507675170898438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9983325600624084
},
{
"label": "POSITIVE",
"score": 0.0016674026846885681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "I can't be sure, but I think that someone may be using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9983208775520325
},
{
"label": "POSITIVE",
"score": 0.001679144217632711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
{
"text": "Someone else used my card to withdraw cash from an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9988011717796326
},
{
"label": "POSITIVE",
"score": 0.0011988040059804916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "What is the max amount of top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.26041287183761597
},
{
"label": "POSITIVE",
"score": 0.739587128162384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
{
"text": "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952535629272461
},
{
"label": "POSITIVE",
"score": 0.004746441729366779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "I deposited a cheque but the cash hasn't arrived yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9970540404319763
},
{
"label": "POSITIVE",
"score": 0.0029459581710398197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "Can I use a disposable virtual card for any purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992286562919617
},
{
"label": "POSITIVE",
"score": 0.0007713270606473088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
{
"text": "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996058344841003
},
{
"label": "POSITIVE",
"score": 0.0003942041366826743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "Exchange fee help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973967671394348
},
{
"label": "POSITIVE",
"score": 0.0026032605674117804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
{
"text": "Do you have the best exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9782646894454956
},
{
"label": "POSITIVE",
"score": 0.0217352993786335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
{
"text": "I think I deserve a refunded on a certain item."
} | [
{
"label": "NEGATIVE",
"score": 0.9977678656578064
},
{
"label": "POSITIVE",
"score": 0.002232140861451626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "I used the wrong account number!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996659159660339
},
{
"label": "POSITIVE",
"score": 0.00033408778836019337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "How do I get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985154867172241
},
{
"label": "POSITIVE",
"score": 0.001484466134570539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
{
"text": "What will I need to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9949413537979126
},
{
"label": "POSITIVE",
"score": 0.005058652721345425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
{
"text": "Do you know the process how to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994269847869873
},
{
"label": "POSITIVE",
"score": 0.005730131175369024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "Why won't my top up work"
} | [
{
"label": "NEGATIVE",
"score": 0.9985686540603638
},
{
"label": "POSITIVE",
"score": 0.00143127900082618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
{
"text": "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.0002798162749968469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "How long do I need to wait to see an update after I make a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991462826728821
},
{
"label": "POSITIVE",
"score": 0.0008537434041500092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "I am here to change my adress."
} | [
{
"label": "NEGATIVE",
"score": 0.979789137840271
},
{
"label": "POSITIVE",
"score": 0.020210813730955124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
{
"text": "My transfer failed to a beneficiary"
} | [
{
"label": "NEGATIVE",
"score": 0.9996943473815918
},
{
"label": "POSITIVE",
"score": 0.0003056876012124121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks."
} | [
{
"label": "NEGATIVE",
"score": 0.9788686037063599
},
{
"label": "POSITIVE",
"score": 0.02113143913447857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9985979795455933
},
{
"label": "POSITIVE",
"score": 0.001402034074999392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "Where do you deliver cards to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9917987585067749
},
{
"label": "POSITIVE",
"score": 0.008201226592063904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "What is the extra fee that was added when I used the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953192472457886
},
{
"label": "POSITIVE",
"score": 0.0046807038597762585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9787394404411316
},
{
"label": "POSITIVE",
"score": 0.021260540932416916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "Why is my cash withdrawal still showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999156653881073
},
{
"label": "POSITIVE",
"score": 0.0008432900067418814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "Please explain the extra fee when I paid with the card."
} | [
{
"label": "NEGATIVE",
"score": 0.9950611591339111
},
{
"label": "POSITIVE",
"score": 0.004938870668411255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "I need quickly transfer something from China. About how long will it take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994472861289978
},
{
"label": "POSITIVE",
"score": 0.0005527135799638927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
{
"text": "Can you send me the actual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938924312591553
},
{
"label": "POSITIVE",
"score": 0.0061075733974576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "I think I forgot my passcode"
} | [
{
"label": "NEGATIVE",
"score": 0.9996154308319092
},
{
"label": "POSITIVE",
"score": 0.0003846382023766637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
{
"text": "What is the estimated date for delivery to US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987161159515381
},
{
"label": "POSITIVE",
"score": 0.0012838579714298248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
{
"text": "I need to exchange a currency - can I do that here?"
} | [
{
"label": "NEGATIVE",
"score": 0.999410092830658
},
{
"label": "POSITIVE",
"score": 0.0005899213720113039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
{
"text": "No Visa please. I want to continue with Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9976406693458557
},
{
"label": "POSITIVE",
"score": 0.0023593397345393896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
{
"text": "I have a cash withdrawal on my statement that I am unsure of."
} | [
{
"label": "NEGATIVE",
"score": 0.9968857765197754
},
{
"label": "POSITIVE",
"score": 0.003114169929176569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "Why am I being charged more on exchange with things I bought abroad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973909854888916
},
{
"label": "POSITIVE",
"score": 0.0026089895982295275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "Do you charge for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938966631889343
},
{
"label": "POSITIVE",
"score": 0.00610332703217864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
{
"text": "Why has another fee been placed on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.999361515045166
},
{
"label": "POSITIVE",
"score": 0.0006384994485415518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "I tried activating my plug-in and it didn't piece of work"
} | [
{
"label": "NEGATIVE",
"score": 0.9996154308319092
},
{
"label": "POSITIVE",
"score": 0.0003845819446723908
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "Why is there a direct debit fee in the App when I didn't do it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991030097007751
},
{
"label": "POSITIVE",
"score": 0.0008969987975433469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "I got charged twice"
} | [
{
"label": "NEGATIVE",
"score": 0.08934648334980011
},
{
"label": "POSITIVE",
"score": 0.9106535315513611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
{
"text": "How can I receive money from someone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992387294769287
},
{
"label": "POSITIVE",
"score": 0.000761287403292954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
{
"text": "Will I need a new card or can I put my old card back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997056722640991
},
{
"label": "POSITIVE",
"score": 0.00029436362092383206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "Would reinstalling the app solve the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993363618850708
},
{
"label": "POSITIVE",
"score": 0.0006636226898990571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
{
"text": "Can I already use my account although the identity verification has not passed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986550211906433
},
{
"label": "POSITIVE",
"score": 0.0013449492398649454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "What are the exchange rates you assign?"
} | [
{
"label": "NEGATIVE",
"score": 0.9888840317726135
},
{
"label": "POSITIVE",
"score": 0.01111593097448349
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
{
"text": "I'm not verifying my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997676610946655
},
{
"label": "POSITIVE",
"score": 0.0002322796790394932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "Can I top up my card with other cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956154227256775
},
{
"label": "POSITIVE",
"score": 0.004384608007967472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
{
"text": "What stopped my transfer, from being accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996507167816162
},
{
"label": "POSITIVE",
"score": 0.00034925263025797904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "I have been waiting for my transfer, shouldn't it be here already?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991053938865662
},
{
"label": "POSITIVE",
"score": 0.0008945644949562848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
{
"text": "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller."
} | [
{
"label": "NEGATIVE",
"score": 0.9997382760047913
},
{
"label": "POSITIVE",
"score": 0.0002616661076899618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "There is a payment in the app that I did not approve"
} | [
{
"label": "NEGATIVE",
"score": 0.9992081522941589
},
{
"label": "POSITIVE",
"score": 0.0007919043418951333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965227842330933
},
{
"label": "POSITIVE",
"score": 0.0034772728104144335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "Any place that takes Mastercard would be fine."
} | [
{
"label": "NEGATIVE",
"score": 0.9805539846420288
},
{
"label": "POSITIVE",
"score": 0.019445989280939102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
{
"text": "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9996982216835022
},
{
"label": "POSITIVE",
"score": 0.0003017822455149144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "What reasons could cause my top up to be reverted"
} | [
{
"label": "NEGATIVE",
"score": 0.9987407326698303
},
{
"label": "POSITIVE",
"score": 0.001259274547919631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "When I'm traveling is it possible to add money automatically at certain time points?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983901381492615
},
{
"label": "POSITIVE",
"score": 0.0016098014311864972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "Can I top-up by cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.996793270111084
},
{
"label": "POSITIVE",
"score": 0.0032066889107227325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
{
"text": "has my card payment been reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989093542098999
},
{
"label": "POSITIVE",
"score": 0.0010906539391726255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986644387245178
},
{
"label": "POSITIVE",
"score": 0.001335503882728517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "Why does my transfer say it is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972773194313049
},
{
"label": "POSITIVE",
"score": 0.002722732722759247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "Why is there a fee for getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986295700073242
},
{
"label": "POSITIVE",
"score": 0.0013704526936635375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "What are the cards and currencies that you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9650540351867676
},
{
"label": "POSITIVE",
"score": 0.03494599834084511
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
{
"text": "I can't get my virtual card to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9996993541717529
},
{
"label": "POSITIVE",
"score": 0.000300670595606789
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
{
"text": "My cash withdrawal was declined. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963551759719849
},
{
"label": "POSITIVE",
"score": 0.003644821932539344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "I cannot remember my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.998985230922699
},
{
"label": "POSITIVE",
"score": 0.0010147793218493462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
{
"text": "I don't want to give you all my identify details."
} | [
{
"label": "NEGATIVE",
"score": 0.9994395971298218
},
{
"label": "POSITIVE",
"score": 0.0005604334292002022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "Why did you charge a fee when I withdrew from an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986780881881714
},
{
"label": "POSITIVE",
"score": 0.0013219007523730397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "I think my passcode was changed"
} | [
{
"label": "NEGATIVE",
"score": 0.9989588260650635
},
{
"label": "POSITIVE",
"score": 0.0010411753319203854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
{
"text": "My card is stuck in the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989809393882751
},
{
"label": "POSITIVE",
"score": 0.001019041403196752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
{
"text": "Can I pick a new PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990572333335876
},
{
"label": "POSITIVE",
"score": 0.0009428022895008326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |