inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
{ "text": "My card stopped working after multiple transactions. Why?" }
[ { "label": "NEGATIVE", "score": 0.9996840357780457 }, { "label": "POSITIVE", "score": 0.00031598005443811417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?" }
[ { "label": "NEGATIVE", "score": 0.018087752163410187 }, { "label": "POSITIVE", "score": 0.9819122552871704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "Has my top-up been cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9995141625404358 }, { "label": "POSITIVE", "score": 0.000485769851366058 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "Please tell me how the exchange rate is determined. I was expecting more money for the transaction." }
[ { "label": "NEGATIVE", "score": 0.9984563589096069 }, { "label": "POSITIVE", "score": 0.0015435746172443032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "Please help me regarding a direct debit in the app that I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9973887801170349 }, { "label": "POSITIVE", "score": 0.0026112468913197517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "My cash deposit hasn't posted to my account." }
[ { "label": "NEGATIVE", "score": 0.9921458959579468 }, { "label": "POSITIVE", "score": 0.007854118011891842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
{ "text": "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?" }
[ { "label": "NEGATIVE", "score": 0.9996586441993713 }, { "label": "POSITIVE", "score": 0.00034133161534555256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "why top up is not working even if I got my American Express in Apple Bay?" }
[ { "label": "NEGATIVE", "score": 0.9995580911636353 }, { "label": "POSITIVE", "score": 0.00044184981379657984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
{ "text": "I think someone has hacked my card!" }
[ { "label": "NEGATIVE", "score": 0.9993180632591248 }, { "label": "POSITIVE", "score": 0.0006819640402682126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "How much does each transfer cost?" }
[ { "label": "NEGATIVE", "score": 0.9981986880302429 }, { "label": "POSITIVE", "score": 0.0018012701766565442 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
{ "text": "How many payments can I make using a virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9978460669517517 }, { "label": "POSITIVE", "score": 0.002153922338038683 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
{ "text": "Why am I charged to get money from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9982438683509827 }, { "label": "POSITIVE", "score": 0.0017561368877068162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "What steps do I take to unblock my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9979532957077026 }, { "label": "POSITIVE", "score": 0.002046716632321477 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?" }
[ { "label": "NEGATIVE", "score": 0.9996952414512634 }, { "label": "POSITIVE", "score": 0.0003047953941859305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "Do you have any age limit?" }
[ { "label": "NEGATIVE", "score": 0.979458212852478 }, { "label": "POSITIVE", "score": 0.020541826263070107 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
{ "text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9997926950454712 }, { "label": "POSITIVE", "score": 0.00020728811796288937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "Where should I look for my PIN number at?" }
[ { "label": "NEGATIVE", "score": 0.9993924498558044 }, { "label": "POSITIVE", "score": 0.0006075618439354002 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately." }
[ { "label": "NEGATIVE", "score": 0.9988102316856384 }, { "label": "POSITIVE", "score": 0.0011897669173777103 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once." }
[ { "label": "NEGATIVE", "score": 0.8612130284309387 }, { "label": "POSITIVE", "score": 0.13878700137138367 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please." }
[ { "label": "NEGATIVE", "score": 0.9997112154960632 }, { "label": "POSITIVE", "score": 0.0002887844748329371 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "Is there an age limit to open an account" }
[ { "label": "NEGATIVE", "score": 0.9738606214523315 }, { "label": "POSITIVE", "score": 0.026139363646507263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
{ "text": "I cannot see a refund in my account" }
[ { "label": "NEGATIVE", "score": 0.9981082081794739 }, { "label": "POSITIVE", "score": 0.0018917298875749111 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "There is a transfer not showing on my account." }
[ { "label": "NEGATIVE", "score": 0.9993563294410706 }, { "label": "POSITIVE", "score": 0.0006436393014155328 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app." }
[ { "label": "NEGATIVE", "score": 0.9997344017028809 }, { "label": "POSITIVE", "score": 0.0002655860735103488 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "The company is no good, please terminate my account." }
[ { "label": "NEGATIVE", "score": 0.999739944934845 }, { "label": "POSITIVE", "score": 0.00026004944811575115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
{ "text": "What kind of fees will I pay when I transfer?" }
[ { "label": "NEGATIVE", "score": 0.9975711107254028 }, { "label": "POSITIVE", "score": 0.002428922336548567 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "Why is a transfer to a beneficiary not possible?" }
[ { "label": "NEGATIVE", "score": 0.9995315670967102 }, { "label": "POSITIVE", "score": 0.0004684220184572041 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this." }
[ { "label": "NEGATIVE", "score": 0.9976919293403625 }, { "label": "POSITIVE", "score": 0.0023080348037183285 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "What are the current exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9970198273658752 }, { "label": "POSITIVE", "score": 0.0029801949858665466 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "What is the exchange rate for EUR?" }
[ { "label": "NEGATIVE", "score": 0.9952380657196045 }, { "label": "POSITIVE", "score": 0.004761935211718082 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "I wanted to know why my transaction didn't go through." }
[ { "label": "NEGATIVE", "score": 0.9987913966178894 }, { "label": "POSITIVE", "score": 0.0012085873167961836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "Is there a way to revert a transaction?" }
[ { "label": "NEGATIVE", "score": 0.9992376565933228 }, { "label": "POSITIVE", "score": 0.0007623332785442472 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "I only have one more US credit card, is it accepted?" }
[ { "label": "NEGATIVE", "score": 0.9989385604858398 }, { "label": "POSITIVE", "score": 0.0010614310158416629 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "Can you tell me why I wasn't able to complete my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9995975494384766 }, { "label": "POSITIVE", "score": 0.0004024791996926069 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "How would my friend be able to send me money?" }
[ { "label": "NEGATIVE", "score": 0.99947190284729 }, { "label": "POSITIVE", "score": 0.000528071541339159 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "What is the expected delivery date for my card?" }
[ { "label": "NEGATIVE", "score": 0.99664705991745 }, { "label": "POSITIVE", "score": 0.0033529638312757015 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "Where do I go to cancel a transaction?" }
[ { "label": "NEGATIVE", "score": 0.9995699524879456 }, { "label": "POSITIVE", "score": 0.0004301109875086695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?" }
[ { "label": "NEGATIVE", "score": 0.9993367791175842 }, { "label": "POSITIVE", "score": 0.0006632016156800091 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "Where do I go to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9975471496582031 }, { "label": "POSITIVE", "score": 0.002452872460708022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "How to receive the actual card" }
[ { "label": "NEGATIVE", "score": 0.08316051214933395 }, { "label": "POSITIVE", "score": 0.9168394804000854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "I need a quick transfer from China. How long would that take?" }
[ { "label": "NEGATIVE", "score": 0.9992826581001282 }, { "label": "POSITIVE", "score": 0.0007172916084527969 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "Why cant I transfer to my account?" }
[ { "label": "NEGATIVE", "score": 0.998421311378479 }, { "label": "POSITIVE", "score": 0.001578658469952643 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "Where can I get money from my card?" }
[ { "label": "NEGATIVE", "score": 0.9995209574699402 }, { "label": "POSITIVE", "score": 0.00047903048107400537 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "Tell me what ATMs take this card." }
[ { "label": "NEGATIVE", "score": 0.9890299439430237 }, { "label": "POSITIVE", "score": 0.010970061644911766 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "Why do I see extra charges for withdrawing my money?" }
[ { "label": "NEGATIVE", "score": 0.9986428618431091 }, { "label": "POSITIVE", "score": 0.0013571534072980285 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "My Google pay top up isn't working. Help." }
[ { "label": "NEGATIVE", "score": 0.999754011631012 }, { "label": "POSITIVE", "score": 0.0002460372634232044 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
{ "text": "Is there a fee for topping up by charge card?" }
[ { "label": "NEGATIVE", "score": 0.9972288608551025 }, { "label": "POSITIVE", "score": 0.0027711065486073494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "I would like for someone to tell me which fiat currencies that your company supports." }
[ { "label": "NEGATIVE", "score": 0.9855731129646301 }, { "label": "POSITIVE", "score": 0.014426882378757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "What's the fee for exchange of foreign currencies?" }
[ { "label": "NEGATIVE", "score": 0.996247410774231 }, { "label": "POSITIVE", "score": 0.0037525901570916176 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
{ "text": "I'm still waiting for a money transfer to show." }
[ { "label": "NEGATIVE", "score": 0.9993833899497986 }, { "label": "POSITIVE", "score": 0.000616597302723676 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "How do I make a currency exchange?" }
[ { "label": "NEGATIVE", "score": 0.998879611492157 }, { "label": "POSITIVE", "score": 0.0011203826870769262 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "I am missing a refund amount on my account." }
[ { "label": "NEGATIVE", "score": 0.9997385144233704 }, { "label": "POSITIVE", "score": 0.00026146587333641946 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "Where is the tracking number for the card?" }
[ { "label": "NEGATIVE", "score": 0.9994337558746338 }, { "label": "POSITIVE", "score": 0.0005662465700879693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "I got mugged yesterday and they took everything. I can't use the app, so I need some help." }
[ { "label": "NEGATIVE", "score": 0.9991930723190308 }, { "label": "POSITIVE", "score": 0.0008069361210800707 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "What does it mean if it says my card payment has been cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9995985627174377 }, { "label": "POSITIVE", "score": 0.00040136967436410487 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "Is it possible to have more than one disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9979516863822937 }, { "label": "POSITIVE", "score": 0.00204831687733531 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
{ "text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning." }
[ { "label": "NEGATIVE", "score": 0.9961539506912231 }, { "label": "POSITIVE", "score": 0.003846026724204421 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "I was unable to transfer money from my account." }
[ { "label": "NEGATIVE", "score": 0.9996557235717773 }, { "label": "POSITIVE", "score": 0.00034431234234943986 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "I got a declining message during a transfer? please tell me why" }
[ { "label": "NEGATIVE", "score": 0.9989596605300903 }, { "label": "POSITIVE", "score": 0.0010403700871393085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "Currently my card is broken." }
[ { "label": "NEGATIVE", "score": 0.9987956285476685 }, { "label": "POSITIVE", "score": 0.001204329077154398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "top up not completed" }
[ { "label": "NEGATIVE", "score": 0.9995999336242676 }, { "label": "POSITIVE", "score": 0.00040001526940613985 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "How do I contact customer support about my declined transfer?" }
[ { "label": "NEGATIVE", "score": 0.9988851547241211 }, { "label": "POSITIVE", "score": 0.0011148733319714665 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "my friend has not got the money I sent last week." }
[ { "label": "NEGATIVE", "score": 0.9995303153991699 }, { "label": "POSITIVE", "score": 0.00046968425158411264 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through." }
[ { "label": "NEGATIVE", "score": 0.9997425079345703 }, { "label": "POSITIVE", "score": 0.0002574958489276469 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "I got cash and was charged a fee that shouldn't be there!" }
[ { "label": "NEGATIVE", "score": 0.99933922290802 }, { "label": "POSITIVE", "score": 0.0006607400136999786 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please." }
[ { "label": "NEGATIVE", "score": 0.9995330572128296 }, { "label": "POSITIVE", "score": 0.00046688245492987335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "How do I reactivate a card I thought I lost?" }
[ { "label": "NEGATIVE", "score": 0.9989886283874512 }, { "label": "POSITIVE", "score": 0.0010113491443917155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago." }
[ { "label": "NEGATIVE", "score": 0.9979347586631775 }, { "label": "POSITIVE", "score": 0.002065264619886875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "Do you limit my top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9894941449165344 }, { "label": "POSITIVE", "score": 0.01050590630620718 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
{ "text": "Why do you need to check my identity?" }
[ { "label": "NEGATIVE", "score": 0.9987818002700806 }, { "label": "POSITIVE", "score": 0.0012181875063106418 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?" }
[ { "label": "NEGATIVE", "score": 0.9920938611030579 }, { "label": "POSITIVE", "score": 0.007906138896942139 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "I haven't been sent my new pin!" }
[ { "label": "NEGATIVE", "score": 0.9910319447517395 }, { "label": "POSITIVE", "score": 0.008968017064034939 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "Can I convert money into different currencies?" }
[ { "label": "NEGATIVE", "score": 0.9984863996505737 }, { "label": "POSITIVE", "score": 0.0015136542497202754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "Could you tell me the fiat currencies that you work with?" }
[ { "label": "NEGATIVE", "score": 0.9973037838935852 }, { "label": "POSITIVE", "score": 0.0026962195988744497 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "can I be charged for topping up by card" }
[ { "label": "NEGATIVE", "score": 0.8008466362953186 }, { "label": "POSITIVE", "score": 0.1991533488035202 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?" }
[ { "label": "NEGATIVE", "score": 0.9967089891433716 }, { "label": "POSITIVE", "score": 0.0032910159789025784 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "Can I pay for my gas using my Apple watch?" }
[ { "label": "NEGATIVE", "score": 0.9993730783462524 }, { "label": "POSITIVE", "score": 0.0006268997676670551 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
{ "text": "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there." }
[ { "label": "NEGATIVE", "score": 0.9997202157974243 }, { "label": "POSITIVE", "score": 0.0002797979104798287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
{ "text": "My payment has an incorrect exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9996528625488281 }, { "label": "POSITIVE", "score": 0.0003471576201263815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "How long will it take for the money to reach my account?" }
[ { "label": "NEGATIVE", "score": 0.999393105506897 }, { "label": "POSITIVE", "score": 0.0006069293012842536 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "My exchange rate was wrong for an Item I bought!" }
[ { "label": "NEGATIVE", "score": 0.9997098445892334 }, { "label": "POSITIVE", "score": 0.0002901363477576524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "Money was taken out without my consent," }
[ { "label": "NEGATIVE", "score": 0.99922114610672 }, { "label": "POSITIVE", "score": 0.0007788868388161063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "How can I the person see my money transaction?" }
[ { "label": "NEGATIVE", "score": 0.998060941696167 }, { "label": "POSITIVE", "score": 0.0019390869420021772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "I prefer mastercard." }
[ { "label": "NEGATIVE", "score": 0.0035234710667282343 }, { "label": "POSITIVE", "score": 0.9964764714241028 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "Why am I being a charged for using my card?" }
[ { "label": "NEGATIVE", "score": 0.9965990781784058 }, { "label": "POSITIVE", "score": 0.0034009034279733896 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "How do I use my card if I lost my phone?" }
[ { "label": "NEGATIVE", "score": 0.999408483505249 }, { "label": "POSITIVE", "score": 0.0005915187648497522 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "The exchange rate applied is wrong for my international purchase." }
[ { "label": "NEGATIVE", "score": 0.9997051954269409 }, { "label": "POSITIVE", "score": 0.0002947868488263339 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "I want to request a physical card" }
[ { "label": "NEGATIVE", "score": 0.985494077205658 }, { "label": "POSITIVE", "score": 0.014505899511277676 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "Will there be a charge for sending out more cards?" }
[ { "label": "NEGATIVE", "score": 0.9981431365013123 }, { "label": "POSITIVE", "score": 0.001856839400716126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
{ "text": "I'm having problems with ID verification" }
[ { "label": "NEGATIVE", "score": 0.9996832013130188 }, { "label": "POSITIVE", "score": 0.0003168491239193827 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
{ "text": "I received a transfer in GBP how do I change it to a different currency?" }
[ { "label": "NEGATIVE", "score": 0.9986726641654968 }, { "label": "POSITIVE", "score": 0.001327374018728733 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?" }
[ { "label": "NEGATIVE", "score": 0.9941360950469971 }, { "label": "POSITIVE", "score": 0.005863875616341829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "I need help fixing my contactless. It's not working anywhere I go today." }
[ { "label": "NEGATIVE", "score": 0.9997435808181763 }, { "label": "POSITIVE", "score": 0.0002564043097663671 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
{ "text": "Why is my withdrawal wrong? I took out $100 but only received $20." }
[ { "label": "NEGATIVE", "score": 0.998542070388794 }, { "label": "POSITIVE", "score": 0.0014579308917745948 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "Why couldn't I transfer to a beneficiairy?" }
[ { "label": "NEGATIVE", "score": 0.9945557713508606 }, { "label": "POSITIVE", "score": 0.005444279871881008 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "Guide me on how to unblock my PIN" }
[ { "label": "NEGATIVE", "score": 0.00461253197863698 }, { "label": "POSITIVE", "score": 0.9953874349594116 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "I need to see where my money came from." }
[ { "label": "NEGATIVE", "score": 0.9994921684265137 }, { "label": "POSITIVE", "score": 0.0005077932728454471 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
{ "text": "Where is a Mastercard ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990758895874023 }, { "label": "POSITIVE", "score": 0.0009240652434527874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "I bought something online and it says there was a fee to transfer money. Isn't that free?" }
[ { "label": "NEGATIVE", "score": 0.9978958368301392 }, { "label": "POSITIVE", "score": 0.0021041524596512318 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "Why would my card payment get reverted?" }
[ { "label": "NEGATIVE", "score": 0.9994511008262634 }, { "label": "POSITIVE", "score": 0.000548927637282759 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null