inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
{ "text": "I don't want this account anymore, how do I delete it?" }
[ { "label": "NEGATIVE", "score": 0.9996523261070251 }, { "label": "POSITIVE", "score": 0.00034768233308568597 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
{ "text": "Which currencies can I use to add money?" }
[ { "label": "NEGATIVE", "score": 0.9985654354095459 }, { "label": "POSITIVE", "score": 0.0014345149975270033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "What time will a transfer from the US take?" }
[ { "label": "NEGATIVE", "score": 0.9984278678894043 }, { "label": "POSITIVE", "score": 0.0015721609815955162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "How do I go about getting hold of a virtual card?" }
[ { "label": "NEGATIVE", "score": 0.998100996017456 }, { "label": "POSITIVE", "score": 0.0018989953678101301 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "How do i go about linking a new card?" }
[ { "label": "NEGATIVE", "score": 0.9982975125312805 }, { "label": "POSITIVE", "score": 0.0017024087719619274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?" }
[ { "label": "NEGATIVE", "score": 0.9989621639251709 }, { "label": "POSITIVE", "score": 0.0010378076694905758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "I was just needing to know why my card got declined" }
[ { "label": "NEGATIVE", "score": 0.9995077252388 }, { "label": "POSITIVE", "score": 0.0004923054366372526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "Does the app top up automatically?" }
[ { "label": "NEGATIVE", "score": 0.9813138842582703 }, { "label": "POSITIVE", "score": 0.018686138093471527 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "I cannot try my PIN anymore." }
[ { "label": "NEGATIVE", "score": 0.9994452595710754 }, { "label": "POSITIVE", "score": 0.0005547738983295858 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "How do I top up by cheque?" }
[ { "label": "NEGATIVE", "score": 0.9954874515533447 }, { "label": "POSITIVE", "score": 0.004512605722993612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
{ "text": "The currency exchange rate was wrong for a purchase I made." }
[ { "label": "NEGATIVE", "score": 0.999683141708374 }, { "label": "POSITIVE", "score": 0.00031685741851106286 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "How do I add my new card to the app?" }
[ { "label": "NEGATIVE", "score": 0.9977662563323975 }, { "label": "POSITIVE", "score": 0.002233737614005804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "How will I know what the exchange rate is?" }
[ { "label": "NEGATIVE", "score": 0.9987860321998596 }, { "label": "POSITIVE", "score": 0.001213952200487256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?" }
[ { "label": "NEGATIVE", "score": 0.4987866282463074 }, { "label": "POSITIVE", "score": 0.5012133717536926 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "My identity verification didn't work" }
[ { "label": "NEGATIVE", "score": 0.9997879266738892 }, { "label": "POSITIVE", "score": 0.00021212526189628989 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
{ "text": "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok" }
[ { "label": "NEGATIVE", "score": 0.9995254874229431 }, { "label": "POSITIVE", "score": 0.0004744801262859255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "I need to change my name, since i just got married" }
[ { "label": "NEGATIVE", "score": 0.9986934661865234 }, { "label": "POSITIVE", "score": 0.001306559657678008 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
{ "text": "What fees are charged when I top up" }
[ { "label": "NEGATIVE", "score": 0.11107247322797775 }, { "label": "POSITIVE", "score": 0.8889275789260864 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?" }
[ { "label": "NEGATIVE", "score": 0.9995881915092468 }, { "label": "POSITIVE", "score": 0.0004117466160096228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "I can't see a verification code anywhere" }
[ { "label": "NEGATIVE", "score": 0.9980122447013855 }, { "label": "POSITIVE", "score": 0.0019877434242516756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "how come my transfer declined" }
[ { "label": "NEGATIVE", "score": 0.9987215995788574 }, { "label": "POSITIVE", "score": 0.001278420677408576 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "I bought something with my card and I was charged a fee" }
[ { "label": "NEGATIVE", "score": 0.8295504450798035 }, { "label": "POSITIVE", "score": 0.17044956982135773 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "There's a direct debit payment that I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9952736496925354 }, { "label": "POSITIVE", "score": 0.004726387560367584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "I'm happy with Mastercard and want to stick with just that credit card." }
[ { "label": "NEGATIVE", "score": 0.979171633720398 }, { "label": "POSITIVE", "score": 0.020828384906053543 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "I only received $20, but I requested $100." }
[ { "label": "NEGATIVE", "score": 0.9905174374580383 }, { "label": "POSITIVE", "score": 0.00948256440460682 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased." }
[ { "label": "NEGATIVE", "score": 0.9997440576553345 }, { "label": "POSITIVE", "score": 0.0002559605927672237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "I asked for a refund but its not here yet" }
[ { "label": "NEGATIVE", "score": 0.9982286095619202 }, { "label": "POSITIVE", "score": 0.001771463779732585 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "Are there virtual disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9987562894821167 }, { "label": "POSITIVE", "score": 0.0012437844416126609 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
{ "text": "I put cash in my account, but I don't see it." }
[ { "label": "NEGATIVE", "score": 0.999211847782135 }, { "label": "POSITIVE", "score": 0.0007881860947236419 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
{ "text": "can i use my app to get a virtual card" }
[ { "label": "NEGATIVE", "score": 0.9965987801551819 }, { "label": "POSITIVE", "score": 0.0034012096002697945 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?" }
[ { "label": "NEGATIVE", "score": 0.9986459016799927 }, { "label": "POSITIVE", "score": 0.0013540810905396938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "Is my card accepted anywhere?" }
[ { "label": "NEGATIVE", "score": 0.9909030199050903 }, { "label": "POSITIVE", "score": 0.009096984751522541 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
{ "text": "What are age requirements for opening an account?" }
[ { "label": "NEGATIVE", "score": 0.9869292378425598 }, { "label": "POSITIVE", "score": 0.013070700690150261 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
{ "text": "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?" }
[ { "label": "NEGATIVE", "score": 0.9995589852333069 }, { "label": "POSITIVE", "score": 0.0004410486144479364 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "The app is showing a direct debit transaction that I did not perform" }
[ { "label": "NEGATIVE", "score": 0.999451756477356 }, { "label": "POSITIVE", "score": 0.0005482599372044206 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "Why isn't my id verifying?" }
[ { "label": "NEGATIVE", "score": 0.9990169405937195 }, { "label": "POSITIVE", "score": 0.0009830788476392627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
{ "text": "I need a list of currencies you accept for exchange." }
[ { "label": "NEGATIVE", "score": 0.9937987923622131 }, { "label": "POSITIVE", "score": 0.006201180163770914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow." }
[ { "label": "NEGATIVE", "score": 0.9974128603935242 }, { "label": "POSITIVE", "score": 0.0025871358811855316 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "Which US cards have top up charges?" }
[ { "label": "NEGATIVE", "score": 0.9941899180412292 }, { "label": "POSITIVE", "score": 0.005810066591948271 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "Why can't my ID be verified?" }
[ { "label": "NEGATIVE", "score": 0.9991418123245239 }, { "label": "POSITIVE", "score": 0.0008581782458350062 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
{ "text": "Can I top up my account with Google Pay?" }
[ { "label": "NEGATIVE", "score": 0.9974552989006042 }, { "label": "POSITIVE", "score": 0.0025447069201618433 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
{ "text": "My card hasn't arrived." }
[ { "label": "NEGATIVE", "score": 0.9995445013046265 }, { "label": "POSITIVE", "score": 0.0004554367624223232 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?" }
[ { "label": "NEGATIVE", "score": 0.8968744277954102 }, { "label": "POSITIVE", "score": 0.10312553495168686 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Please help me get a Visa card." }
[ { "label": "NEGATIVE", "score": 0.8898820281028748 }, { "label": "POSITIVE", "score": 0.11011798679828644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "Please help me! My physical card isn't working right." }
[ { "label": "NEGATIVE", "score": 0.9997336268424988 }, { "label": "POSITIVE", "score": 0.0002664001367520541 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "Where do i find my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9986398220062256 }, { "label": "POSITIVE", "score": 0.001360126887448132 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "Why are there additional fees for transfers?" }
[ { "label": "NEGATIVE", "score": 0.9987925291061401 }, { "label": "POSITIVE", "score": 0.0012074116384610534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "My card payment has the wrong exchange rate" }
[ { "label": "NEGATIVE", "score": 0.9995636940002441 }, { "label": "POSITIVE", "score": 0.0004363254411146045 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "My card is about to expire, what do I do?" }
[ { "label": "NEGATIVE", "score": 0.9905178546905518 }, { "label": "POSITIVE", "score": 0.009482170455157757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "There is a refund missing." }
[ { "label": "NEGATIVE", "score": 0.9996023774147034 }, { "label": "POSITIVE", "score": 0.00039756466867402196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "Explain why a card payment would be cancelled?" }
[ { "label": "NEGATIVE", "score": 0.998674750328064 }, { "label": "POSITIVE", "score": 0.001325181219726801 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "I've made a transfer, how long until the money reaches my account?" }
[ { "label": "NEGATIVE", "score": 0.9989935159683228 }, { "label": "POSITIVE", "score": 0.001006477396003902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "I don't think my transfer wen through. Why?" }
[ { "label": "NEGATIVE", "score": 0.997183084487915 }, { "label": "POSITIVE", "score": 0.0028169185388833284 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "I couldnt transfer money from my account." }
[ { "label": "NEGATIVE", "score": 0.9981945753097534 }, { "label": "POSITIVE", "score": 0.001805426785722375 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "Why was I charged a fee for using my card" }
[ { "label": "NEGATIVE", "score": 0.9976277947425842 }, { "label": "POSITIVE", "score": 0.0023721910547465086 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "Can I use my card to withdraw from my account?" }
[ { "label": "NEGATIVE", "score": 0.9995735287666321 }, { "label": "POSITIVE", "score": 0.0004264487943146378 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "How do I get a PIN?" }
[ { "label": "NEGATIVE", "score": 0.9986386299133301 }, { "label": "POSITIVE", "score": 0.0013613164192065597 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "How long does a transfer take?" }
[ { "label": "NEGATIVE", "score": 0.9977796673774719 }, { "label": "POSITIVE", "score": 0.0022203687112778425 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "Is it possible to get a Visa and Mastercard from you?" }
[ { "label": "NEGATIVE", "score": 0.9885541200637817 }, { "label": "POSITIVE", "score": 0.011445855721831322 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "How do I query a payment on my card? It looks like I have paid for the same thing twice." }
[ { "label": "NEGATIVE", "score": 0.9990045428276062 }, { "label": "POSITIVE", "score": 0.000995431444607675 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "I believe that my transfer hasn't gone through." }
[ { "label": "NEGATIVE", "score": 0.9914427399635315 }, { "label": "POSITIVE", "score": 0.00855726283043623 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "What do I need to do to receive my payroll in the account?" }
[ { "label": "NEGATIVE", "score": 0.9991793036460876 }, { "label": "POSITIVE", "score": 0.0008206638740375638 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "Can I see where my money is being transferred from?" }
[ { "label": "NEGATIVE", "score": 0.9993388652801514 }, { "label": "POSITIVE", "score": 0.0006611227290704846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
{ "text": "When will I get a new card when I order it, and how much will it cost." }
[ { "label": "NEGATIVE", "score": 0.9983252882957458 }, { "label": "POSITIVE", "score": 0.0016746530309319496 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?" }
[ { "label": "NEGATIVE", "score": 0.9987903237342834 }, { "label": "POSITIVE", "score": 0.001209705718792975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "Why was the price higher when I paid with my card?" }
[ { "label": "NEGATIVE", "score": 0.9974104762077332 }, { "label": "POSITIVE", "score": 0.0025894979480654 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "what is the fee for topping up by card?" }
[ { "label": "NEGATIVE", "score": 0.9930163025856018 }, { "label": "POSITIVE", "score": 0.006983670871704817 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?" }
[ { "label": "NEGATIVE", "score": 0.0008643587934784591 }, { "label": "POSITIVE", "score": 0.9991356134414673 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "What are the charges if I exchange foreign currency?" }
[ { "label": "NEGATIVE", "score": 0.9972659945487976 }, { "label": "POSITIVE", "score": 0.0027339693624526262 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
{ "text": "Is there a fee for a cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9985841512680054 }, { "label": "POSITIVE", "score": 0.0014158228877931833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "Is there any way to see my card in the app?" }
[ { "label": "NEGATIVE", "score": 0.9994843006134033 }, { "label": "POSITIVE", "score": 0.0005157109117135406 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "Are there any ATM's near me that accept this card?" }
[ { "label": "NEGATIVE", "score": 0.9969047904014587 }, { "label": "POSITIVE", "score": 0.003095183754339814 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "There was a direct debit transaction I have don't think should be there." }
[ { "label": "NEGATIVE", "score": 0.9977660179138184 }, { "label": "POSITIVE", "score": 0.0022339792922139168 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "I am yet to receive the money in my account how long will this take?" }
[ { "label": "NEGATIVE", "score": 0.9995675086975098 }, { "label": "POSITIVE", "score": 0.00043251021998003125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "I'm having difficulties changing AUD for GBP. How do I do this?" }
[ { "label": "NEGATIVE", "score": 0.9993622303009033 }, { "label": "POSITIVE", "score": 0.0006377657409757376 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "How long does it take for pending transfer transactions to post?" }
[ { "label": "NEGATIVE", "score": 0.9982230067253113 }, { "label": "POSITIVE", "score": 0.0017770456615835428 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "Can I transfer my salary if its in GBP?" }
[ { "label": "NEGATIVE", "score": 0.9988950490951538 }, { "label": "POSITIVE", "score": 0.0011049783788621426 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "I didn't see the money I added to my card." }
[ { "label": "NEGATIVE", "score": 0.9993512630462646 }, { "label": "POSITIVE", "score": 0.0006487544742412865 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "How do you determine the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9981505274772644 }, { "label": "POSITIVE", "score": 0.0018494896357879043 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "When I tried to transfer funds to my friend today I was unable to do so, why?" }
[ { "label": "NEGATIVE", "score": 0.9996638894081116 }, { "label": "POSITIVE", "score": 0.00033610081300139427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet." }
[ { "label": "NEGATIVE", "score": 0.9994395971298218 }, { "label": "POSITIVE", "score": 0.0005603819154202938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "Can I have more disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9994422197341919 }, { "label": "POSITIVE", "score": 0.0005577979027293622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
{ "text": "Can other people top up my account?" }
[ { "label": "NEGATIVE", "score": 0.99672532081604 }, { "label": "POSITIVE", "score": 0.0032746968790888786 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
{ "text": "A payment on my statement is wrong." }
[ { "label": "NEGATIVE", "score": 0.999552845954895 }, { "label": "POSITIVE", "score": 0.0004471581196412444 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "I already paid to top-up but the funds aren't available yet, where are they?" }
[ { "label": "NEGATIVE", "score": 0.9990586638450623 }, { "label": "POSITIVE", "score": 0.000941354432143271 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?" }
[ { "label": "NEGATIVE", "score": 0.9982291460037231 }, { "label": "POSITIVE", "score": 0.0017708016093820333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "I would like a virtual card...how do I get one?" }
[ { "label": "NEGATIVE", "score": 0.9974604249000549 }, { "label": "POSITIVE", "score": 0.0025395394768565893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "ATM only gave me $20 instead of $100" }
[ { "label": "NEGATIVE", "score": 0.9957958459854126 }, { "label": "POSITIVE", "score": 0.004204138182103634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "Help, I was charged twice!" }
[ { "label": "NEGATIVE", "score": 0.9691461324691772 }, { "label": "POSITIVE", "score": 0.030853865668177605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Please tell me what this direct debit in my statement is" }
[ { "label": "NEGATIVE", "score": 0.9927108287811279 }, { "label": "POSITIVE", "score": 0.007289140019565821 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "I need to make a purchase online, where is my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9996103048324585 }, { "label": "POSITIVE", "score": 0.0003896881826221943 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "Can you tell me whats going on with my card it seems to be not working?" }
[ { "label": "NEGATIVE", "score": 0.9997524619102478 }, { "label": "POSITIVE", "score": 0.00024751253658905625 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving." }
[ { "label": "NEGATIVE", "score": 0.9909356236457825 }, { "label": "POSITIVE", "score": 0.009064366109669209 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "Please explain why my top-up didn't go through." }
[ { "label": "NEGATIVE", "score": 0.9900018572807312 }, { "label": "POSITIVE", "score": 0.00999815296381712 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "I'm using the app and I noticed a payment that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.988575279712677 }, { "label": "POSITIVE", "score": 0.011424741707742214 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "Are you aware of any charges for receiving money?" }
[ { "label": "NEGATIVE", "score": 0.9926159977912903 }, { "label": "POSITIVE", "score": 0.0073839835822582245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
{ "text": "My phone has been stolen." }
[ { "label": "NEGATIVE", "score": 0.9968900680541992 }, { "label": "POSITIVE", "score": 0.0031099189072847366 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "I think my card is broke it's not working anymore" }
[ { "label": "NEGATIVE", "score": 0.999694287776947 }, { "label": "POSITIVE", "score": 0.00030574898119084537 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?" }
[ { "label": "NEGATIVE", "score": 0.9996860027313232 }, { "label": "POSITIVE", "score": 0.00031405946356244385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "Can I top up my balance with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9952742457389832 }, { "label": "POSITIVE", "score": 0.004725792445242405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null