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Rude uncaring staff at this place. I can understand why this hotel company as not made a profit in 6 years. I would have guessed a monkey is in charge with no idea what he is doing! \n\nThe first issue was I booked a room with 2 queen beds and was given a room with 2 doubles. The room is tiny and reminds me of a college dorm room. I called the front desk and was told that's the way it is now. Great service!\n\nThe second issue was checking in. They have no lines you just stand someplace in front of the desk and hope to be next. People are all over wondering what to do. \n\nThe third issue was only 3 elevators work in the whole building. The place normally has 11 elevators so imagine the wait times. Each time we dared to go to the room it was a 20 minute wait each way. \n\nThe 4th problem I had was they did away with platinum members checking in VIP. It's an inconvenience and slap in the face to people that spend thousands at this property to get a benefit taken away.\n\nI forgot the swimming pool is also closed due to remodel but they don't tell you till they get your money. | 0 | ###Human:
Predict the sentiments for Rude uncaring staff at this place. I can understand why this hotel company as not made a profit in 6 years. I would have guessed a monkey is in charge with no idea what he is doing! \n\nThe first issue was I booked a room with 2 queen beds and was given a room with 2 doubles. The room is tiny and reminds me of a college dorm room. I called the front desk and was told that's the way it is now. Great service!\n\nThe second issue was checking in. They have no lines you just stand someplace in front of the desk and hope to be next. People are all over wondering what to do. \n\nThe third issue was only 3 elevators work in the whole building. The place normally has 11 elevators so imagine the wait times. Each time we dared to go to the room it was a 20 minute wait each way. \n\nThe 4th problem I had was they did away with platinum members checking in VIP. It's an inconvenience and slap in the face to people that spend thousands at this property to get a benefit taken away.\n\nI forgot the swimming pool is also closed due to remodel but they don't tell you till they get your money.
###Assistant:
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One of the worst hotels that wasn't a 1-2 star I've been to in a bit. \n\nGood:the bars, sports books, and casino are all top of the line. \n\nBad: I had to check my bag until 4 pm because they didn't have any rooms. I was ok with that. When I came back to get my bag, the lady took my ticket and stood there for 7 minutes. She easily could've gotten the bag but kept calling back and no one was picking up. Finally someone went and got the bag. \n\nI was here for two nights. I get back at 4 pm to take a nap, and my room wasn't made. I call, they said they would fix it immediately. I go out, come back at 7:30 pm. Still wasn't made at all. \n\nI go down to talk to the manager. They initially say they will wave one days resort fee. I said hell no. They eventually waived both. \n\nJust know this is effectively a one star hotel in a great place.\n\nForgot to add. Only one working elevator. | 0 | ###Human:
Predict the sentiments for One of the worst hotels that wasn't a 1-2 star I've been to in a bit. \n\nGood:the bars, sports books, and casino are all top of the line. \n\nBad: I had to check my bag until 4 pm because they didn't have any rooms. I was ok with that. When I came back to get my bag, the lady took my ticket and stood there for 7 minutes. She easily could've gotten the bag but kept calling back and no one was picking up. Finally someone went and got the bag. \n\nI was here for two nights. I get back at 4 pm to take a nap, and my room wasn't made. I call, they said they would fix it immediately. I go out, come back at 7:30 pm. Still wasn't made at all. \n\nI go down to talk to the manager. They initially say they will wave one days resort fee. I said hell no. They eventually waived both. \n\nJust know this is effectively a one star hotel in a great place.\n\nForgot to add. Only one working elevator.
###Assistant:
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I can't even give them 1 star as this place is horrible. First, they give us a handicapped room, but that wasn't the big problem. The problem is that this is the old Imperial Palace and the rooms aren't finished. So our room had garbage in it, the lights in the bathroom did not work, the shower water flowed throughout the bathroom, the sink was stuck, there was no black out shade. So we call the front desk, they tell us to come down and they will get us a different room. We pack our stuff go down to find out that they won't release the room and it's clear they have another but refuse to give it to us and send us back to the room. We were supposed to get another room the next day only to find out that all rooms on the 16th floor are not finished and do not have black out shades. They designate a new room give us the room number and tada we go to switch to find out they gave it to someone else and put us back on the crappy 16th floor. Plus, the elevator to the 16th floor wasn't working. That definitely was not acceptable. Finally, they put us on the 9th floor the evening before we check out. If that's not bad enough, our stay came with 2 tixs for the Linq High Roller and they told us we get $5 off. Had we not been paying attention we would have paid for something already included. We will never stay at this place again. | 0 | ###Human:
Predict the sentiments for I can't even give them 1 star as this place is horrible. First, they give us a handicapped room, but that wasn't the big problem. The problem is that this is the old Imperial Palace and the rooms aren't finished. So our room had garbage in it, the lights in the bathroom did not work, the shower water flowed throughout the bathroom, the sink was stuck, there was no black out shade. So we call the front desk, they tell us to come down and they will get us a different room. We pack our stuff go down to find out that they won't release the room and it's clear they have another but refuse to give it to us and send us back to the room. We were supposed to get another room the next day only to find out that all rooms on the 16th floor are not finished and do not have black out shades. They designate a new room give us the room number and tada we go to switch to find out they gave it to someone else and put us back on the crappy 16th floor. Plus, the elevator to the 16th floor wasn't working. That definitely was not acceptable. Finally, they put us on the 9th floor the evening before we check out. If that's not bad enough, our stay came with 2 tixs for the Linq High Roller and they told us we get $5 off. Had we not been paying attention we would have paid for something already included. We will never stay at this place again.
###Assistant:
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The ride is so boring. You can technically book a hotel room facing the strip and request for the room at the top of their building and have the same view for probably cheaper. Whatever you do, don't purchase the VIP package, especially by using Travelzoo's coupon code. Terrible deal ( http://www.travelzoo.com/entertainment/las-vegas/-63-High-Roller-VIP-Ride-Package-for-Two-1871376/?conf=1&cm=signedin&source=_tzlock&placement=Overlay-TravelDeal-DealPage-SignUpFP5), especially if you are going to ride this ride before 7pm (day time cut off) since the day pass is only 24.99$/per person (that's 50$ for 2 instead of 63$ for two) If you're thinking that it comes with free drinks and photos with this package, it doesn't. They made me pay for those things and when I told them that my ticket and this thing says it's complimentary, they told me to contact Travelzoo or Linq's itself. I will post pictures later to show you the receipt I paid for for the extra items listed here. You're basically paying for more to ride this boring ride and for the coupons. Oh, and also, that deal from Travelzoo can only be purchased on a computer and not a mobile device--I didn't know that so wasted so much time calling them (they kept bouncing me around from one to another, from Linq's itself and Travelzoo agents, instead of just telling me that) and trying to enter it with different Internet browser as they advised it. And when I did it on a computer, Linq's website was down, so I didn't know that it would only work with a computer till I had my friend test it out for me a few days later while I was on the road driving to Vegas. Seriously, save your money and go ziplining or ride on their roller coasters or do a tour or something there instead. Oh, btw, they do have a parking structure next to it, but it's closed off, so you'll have to park at Flamingo or on the street. | 0 | ###Human:
Predict the sentiments for The ride is so boring. You can technically book a hotel room facing the strip and request for the room at the top of their building and have the same view for probably cheaper. Whatever you do, don't purchase the VIP package, especially by using Travelzoo's coupon code. Terrible deal ( http://www.travelzoo.com/entertainment/las-vegas/-63-High-Roller-VIP-Ride-Package-for-Two-1871376/?conf=1&cm=signedin&source=_tzlock&placement=Overlay-TravelDeal-DealPage-SignUpFP5), especially if you are going to ride this ride before 7pm (day time cut off) since the day pass is only 24.99$/per person (that's 50$ for 2 instead of 63$ for two) If you're thinking that it comes with free drinks and photos with this package, it doesn't. They made me pay for those things and when I told them that my ticket and this thing says it's complimentary, they told me to contact Travelzoo or Linq's itself. I will post pictures later to show you the receipt I paid for for the extra items listed here. You're basically paying for more to ride this boring ride and for the coupons. Oh, and also, that deal from Travelzoo can only be purchased on a computer and not a mobile device--I didn't know that so wasted so much time calling them (they kept bouncing me around from one to another, from Linq's itself and Travelzoo agents, instead of just telling me that) and trying to enter it with different Internet browser as they advised it. And when I did it on a computer, Linq's website was down, so I didn't know that it would only work with a computer till I had my friend test it out for me a few days later while I was on the road driving to Vegas. Seriously, save your money and go ziplining or ride on their roller coasters or do a tour or something there instead. Oh, btw, they do have a parking structure next to it, but it's closed off, so you'll have to park at Flamingo or on the street.
###Assistant:
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The worst experience of my life!! Had originally booked Friday and Saturday, but then decided to head out a day early and booked a separate night. We didn't get in till late on Thursday so I knew the king bed wasn't going to happen. But the double beds were Fulls not Queens and the room was tiny. The next morning we went down to get our other reservation with the king bed and it was a constant run around. We were told to come back in an hour. An hour later we called down and we were told it was ready, so we went down and were told there was nothing available. This happened 3 more times!! Finally at 4pm, check in time, we got in line and everyone was being told no rooms were available. Lots of people were very upset, we still went up to the lady that told us to come back at 4pm and finally they had it for us, but the lady was very rude about it. They didn't even apologize, not once. I will never return to this hotel. \n\nThere is more bad:\nExtremely important the door wasn't sound proof, you could see a gap under each door, and everything could be heard from the hallway, so sleeping wasn't easy. \nThere was construction on the pool the whole day Friday. \nElevators only 2 were working. \nParking structure is dirty and not safe. Lots of construction still going on. \nShower had no pressure. \nNo blackout curtains, light came in thru the sides. No clock in the room. \nSome ice machines weren't working, as well as vending machines. \nCellphone service was horrible in the building.\nHad the Do Not Disturb sign on the door, and housekeeping knocked two different times!! \n\nThe good:\nThere is a refrigerator in the room, but not that cold.\nBeds were new, since they had just opened the hotel.\nLocation, since its across the street from Caesars and the new promenade is very nice. | 0 | ###Human:
Predict the sentiments for The worst experience of my life!! Had originally booked Friday and Saturday, but then decided to head out a day early and booked a separate night. We didn't get in till late on Thursday so I knew the king bed wasn't going to happen. But the double beds were Fulls not Queens and the room was tiny. The next morning we went down to get our other reservation with the king bed and it was a constant run around. We were told to come back in an hour. An hour later we called down and we were told it was ready, so we went down and were told there was nothing available. This happened 3 more times!! Finally at 4pm, check in time, we got in line and everyone was being told no rooms were available. Lots of people were very upset, we still went up to the lady that told us to come back at 4pm and finally they had it for us, but the lady was very rude about it. They didn't even apologize, not once. I will never return to this hotel. \n\nThere is more bad:\nExtremely important the door wasn't sound proof, you could see a gap under each door, and everything could be heard from the hallway, so sleeping wasn't easy. \nThere was construction on the pool the whole day Friday. \nElevators only 2 were working. \nParking structure is dirty and not safe. Lots of construction still going on. \nShower had no pressure. \nNo blackout curtains, light came in thru the sides. No clock in the room. \nSome ice machines weren't working, as well as vending machines. \nCellphone service was horrible in the building.\nHad the Do Not Disturb sign on the door, and housekeeping knocked two different times!! \n\nThe good:\nThere is a refrigerator in the room, but not that cold.\nBeds were new, since they had just opened the hotel.\nLocation, since its across the street from Caesars and the new promenade is very nice.
###Assistant:
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This is probably the worst hotel I've ever stayed at. If there were negative star reviews on Yelp I would click there for my rating. \n\nStayed here during the official opening this past weekend (10/31-11/2) for my friend's Bachelorette Party. My friend had 3 non-smoking rooms reserved in advance, and specifically requested that one room be located closest to elevators for me since I recently had foot surgery and it would be difficult for me to walk far to get to my room. \nWhen I checked in, I found out that my room may have well been in a completely different hotel since it was so far out of the way from the ONLY WORKING ELEVATORS in the building (yes, apparently the hotel was not as ready to open as they should have been). My room was in fact near a set of elevators...elevators that were not in service the entire weekend. \n\nWhen I asked to have my room moved closer to the main (Working) elevators, I was told that the hotel was full and no rooms were available, but to check with the front desk between 11am and 1pm the next day to request another room. I called the front desk at 11am and was told it was to early for them to tell if a room would be available and to check back at 2pm. I went to the front desk between 2:30 and 3pm and the lady at the desk told me that she would reserve a room for me but it wouldn't be available until after 4pm or 5. I watched her write a room number on a key card case and put it aside. I went to dinner and returned to the front desk at 6pm. \n\nThe woman at the front desk, Joana (different lady than before) had no idea what I was talking about, and said she didn't see any rooms listed under my name. She told me that the hotel was full and there weren't any rooms available. I told her of my many attempts to change rooms (due to THEIR mistake of putting my room next to non-working elevators), and she said she needed to speak with the manager. She left me waiting at the front desk for nearly 20 min (while I was standing in pain on my injured foot) only to return and tell me that she still couldn't put me in another room. \n\nAt this point I was extremely upset and requested to speak with a manager, whom I then had to repeat everything and now inform HIM of the situation. He rudely repeated what the woman said about no rooms being available. I (in a raised voice by this point) had to remind him of my disability (foot injury) and the fact that I had not even mentioned the loose screws and parts on the floor of my room, and that he would regret denying an injured/disabled person access to a room near a working elevator, especially since I am an Elite Yelper and also reviewer on many travel sites. FINALLY, he decided to move me in a new room. I am still extremely disappointed that I had to yell and get that upset for them to correct their initial mistake and move me to another room. \n\nWhen I finally reached my new room, it was still not close to the main elevators, but much closer than my previous room. Walking down the hall to my room, I noticed cigarette smoke but thought it was just in the air from being on peoples clothing...when I got settled, I soon noticed the smoke was seeping into the room thru the vents and under the doors. Apparently I was in a SMOKING room, even though I specifically told the woman who changed my room that I wanted a NON-smoking room. I am usually able to tolerate cigarette smoke but this was horrible and I had difficulty breathing and sleeping. The cigarette smoke throughout the lobby on the way to the hotel rooms is also ridiculously strong...you would think that if the hotel was renovating, one of the first things they would do is invest in a better filtration system.\n\nDuring our stay, we came across many things that shouldn't have been, simply because the hotel wasn't together. While the decor of the room was nice, clean and modern (fixtures & furniture), there were loose screws, bolts and random metal pieces around the floor of our room (as I mentioned earlier), the bathroom fan didn't work & there were no manuals, maps, menus or anything about the hotel or room service anywhere in the room, no clocks, double room beds were full not queen, hotel pool was still under construction, etc. There was a soda/ water vending machine on my floor next to the ice machine, and when I went to buy water (there isn't a gift shop or store in the hotel), the vending machine was not working. I ended up having to drink tap water. Also, when I called to request a late check out on Sunday, I was told that they were not granting late check-out that weekend since it was a soft opening weekend. \n\nSeriously, don't stay here. Stay anywhere else... | 0 | ###Human:
Predict the sentiments for This is probably the worst hotel I've ever stayed at. If there were negative star reviews on Yelp I would click there for my rating. \n\nStayed here during the official opening this past weekend (10/31-11/2) for my friend's Bachelorette Party. My friend had 3 non-smoking rooms reserved in advance, and specifically requested that one room be located closest to elevators for me since I recently had foot surgery and it would be difficult for me to walk far to get to my room. \nWhen I checked in, I found out that my room may have well been in a completely different hotel since it was so far out of the way from the ONLY WORKING ELEVATORS in the building (yes, apparently the hotel was not as ready to open as they should have been). My room was in fact near a set of elevators...elevators that were not in service the entire weekend. \n\nWhen I asked to have my room moved closer to the main (Working) elevators, I was told that the hotel was full and no rooms were available, but to check with the front desk between 11am and 1pm the next day to request another room. I called the front desk at 11am and was told it was to early for them to tell if a room would be available and to check back at 2pm. I went to the front desk between 2:30 and 3pm and the lady at the desk told me that she would reserve a room for me but it wouldn't be available until after 4pm or 5. I watched her write a room number on a key card case and put it aside. I went to dinner and returned to the front desk at 6pm. \n\nThe woman at the front desk, Joana (different lady than before) had no idea what I was talking about, and said she didn't see any rooms listed under my name. She told me that the hotel was full and there weren't any rooms available. I told her of my many attempts to change rooms (due to THEIR mistake of putting my room next to non-working elevators), and she said she needed to speak with the manager. She left me waiting at the front desk for nearly 20 min (while I was standing in pain on my injured foot) only to return and tell me that she still couldn't put me in another room. \n\nAt this point I was extremely upset and requested to speak with a manager, whom I then had to repeat everything and now inform HIM of the situation. He rudely repeated what the woman said about no rooms being available. I (in a raised voice by this point) had to remind him of my disability (foot injury) and the fact that I had not even mentioned the loose screws and parts on the floor of my room, and that he would regret denying an injured/disabled person access to a room near a working elevator, especially since I am an Elite Yelper and also reviewer on many travel sites. FINALLY, he decided to move me in a new room. I am still extremely disappointed that I had to yell and get that upset for them to correct their initial mistake and move me to another room. \n\nWhen I finally reached my new room, it was still not close to the main elevators, but much closer than my previous room. Walking down the hall to my room, I noticed cigarette smoke but thought it was just in the air from being on peoples clothing...when I got settled, I soon noticed the smoke was seeping into the room thru the vents and under the doors. Apparently I was in a SMOKING room, even though I specifically told the woman who changed my room that I wanted a NON-smoking room. I am usually able to tolerate cigarette smoke but this was horrible and I had difficulty breathing and sleeping. The cigarette smoke throughout the lobby on the way to the hotel rooms is also ridiculously strong...you would think that if the hotel was renovating, one of the first things they would do is invest in a better filtration system.\n\nDuring our stay, we came across many things that shouldn't have been, simply because the hotel wasn't together. While the decor of the room was nice, clean and modern (fixtures & furniture), there were loose screws, bolts and random metal pieces around the floor of our room (as I mentioned earlier), the bathroom fan didn't work & there were no manuals, maps, menus or anything about the hotel or room service anywhere in the room, no clocks, double room beds were full not queen, hotel pool was still under construction, etc. There was a soda/ water vending machine on my floor next to the ice machine, and when I went to buy water (there isn't a gift shop or store in the hotel), the vending machine was not working. I ended up having to drink tap water. Also, when I called to request a late check out on Sunday, I was told that they were not granting late check-out that weekend since it was a soft opening weekend. \n\nSeriously, don't stay here. Stay anywhere else...
###Assistant:
0 |
I'm a Las Vegas local, and I love staying at new hotels on the strip! But I also stay pretty often when I have guests in town. And if I can summarize the lengthy review below, I would say: SAVE YOURSELF. DO NOT STAY HERE.\n\nFirstly, when I made the reservation, I added my friend's name to the room so that she can check in when she arrived in town as I finished my work day. They did not let her check in. So instead, she had to leave her bags at bell hop and wander. **STRIKE ONE: INEXPERIENCED STAFF**. I called to complain and when she tried to check in again, they finally gave her a room key. When she got to her room, she was surprised to find that the front desk had given her a key to a room that was already occupied!! There were belongings of other people all over the room. And even though no one was there, this is bad! **STRIKE TWO: SECURITY BREECH**. \n\nWhen she finally changed her room and got her own, she requested that the room be next to mine (as I had reserved both rooms). They told her they will try to get it conjoined but can't make guarantees. Um hello, none of the rooms at this hotel even conjoin, so I have no idea what they were talking about.\n\nSecondly, the elevators at this hotel are horrendous. Apparently there is another set somewhere that is not yet operational, but every time we had to use the elevator to get to the rooms, it would be a horrendous wait. There were always about 20 people waiting to get on, and it seemed like only ONE elevator worked! This backfired because when we tried to check out on Sunday, it was a 30 minute wait to finally get down! What we ended up doing was we got on an elevator going UP. Then rode it all the way back down. During our decent, we stopped on every floor. And every floor, there were VERY unhappy people waiting to check out. **STRIKE THREE: HORRIBLE ELEVATORS - YOU WILL BE TRAPPED**\n\nThirdly, there was a resort fee of $20/night and there is no resort here! The beautiful pool on the hotel website is fake. The pool is not done yet. There is no wifi. And even though I did not check the fitness center, I would be surprised if that was done too! When we complained about the report fee, they were only willing to take off ONE night. **STRIKE FOUR: CHEATING FEES**. \n\nFourth, when we tried to hail a taxi, it was always a 5-10 minute wait. Does the staff actually call a taxi to come get you? I have no idea.. **STRIKE FIVE: TAXIS DON'T COME HERE**\n\nFifth, sometime during my stay, my key stopped working. Okay fine, not a big deal, but when the elevators are this bad it's an extra 40 minutes to do a simple key change! I was so annoyed. Also, their key doesn't go into the slot. You're supposed to just waive it at the door. I don't know about you, but I think these keys could be easily hacked. I didn't feel safe here. **STRIKE SIX: SAFETY CONCERNS (AGAIN)**. \n\nLater that day, as I was waiting in my room for my friends to meet me, security guards came up to the room and asked for identification. They had no reason to check on me except.. maybe when my key was deactivated, they had accidentally given the room to someone else, just like the issue my friend ran into. So they probably had to send security up to make sure the people in the room were actually supposed to be there. **STRIKE SEVEN: SECURITY CONCERNS**.\n\nAnd the nightmare is not yet over! The charges that are pending on the credit card have not yet finalized, so I have no idea if the hotel had overcharged for my rooms. If the pending charges go through, then they more than doubled the charges they were supposed to charge when I booked the room. Then we're going to have a real problem when I complain. **STRIKE EIGHT: CHEATING CHARGES (AGAIN)**\n\nActually, I think there were more issues with this hotel than I can possibly mention. Given that it's their opening weekend, maybe I should cut them some slack. But in reality, I had high expectations for this hotel. It's at a prime location, at the entrance of the new and popular Quad.. and it just failed.. miserably. The concerns I have are beyond just aesthetic appeal.. we have real inconveniences and real security issues here. I might stay one more time months from now to see how things progress.. but if they continue on this slope, I will NEVER stay here again. I will warn all my friends, all my family.. and just hope that new management takes over.\n\nMy fellow yelpers, please stay away! | 0 | ###Human:
Predict the sentiments for I'm a Las Vegas local, and I love staying at new hotels on the strip! But I also stay pretty often when I have guests in town. And if I can summarize the lengthy review below, I would say: SAVE YOURSELF. DO NOT STAY HERE.\n\nFirstly, when I made the reservation, I added my friend's name to the room so that she can check in when she arrived in town as I finished my work day. They did not let her check in. So instead, she had to leave her bags at bell hop and wander. **STRIKE ONE: INEXPERIENCED STAFF**. I called to complain and when she tried to check in again, they finally gave her a room key. When she got to her room, she was surprised to find that the front desk had given her a key to a room that was already occupied!! There were belongings of other people all over the room. And even though no one was there, this is bad! **STRIKE TWO: SECURITY BREECH**. \n\nWhen she finally changed her room and got her own, she requested that the room be next to mine (as I had reserved both rooms). They told her they will try to get it conjoined but can't make guarantees. Um hello, none of the rooms at this hotel even conjoin, so I have no idea what they were talking about.\n\nSecondly, the elevators at this hotel are horrendous. Apparently there is another set somewhere that is not yet operational, but every time we had to use the elevator to get to the rooms, it would be a horrendous wait. There were always about 20 people waiting to get on, and it seemed like only ONE elevator worked! This backfired because when we tried to check out on Sunday, it was a 30 minute wait to finally get down! What we ended up doing was we got on an elevator going UP. Then rode it all the way back down. During our decent, we stopped on every floor. And every floor, there were VERY unhappy people waiting to check out. **STRIKE THREE: HORRIBLE ELEVATORS - YOU WILL BE TRAPPED**\n\nThirdly, there was a resort fee of $20/night and there is no resort here! The beautiful pool on the hotel website is fake. The pool is not done yet. There is no wifi. And even though I did not check the fitness center, I would be surprised if that was done too! When we complained about the report fee, they were only willing to take off ONE night. **STRIKE FOUR: CHEATING FEES**. \n\nFourth, when we tried to hail a taxi, it was always a 5-10 minute wait. Does the staff actually call a taxi to come get you? I have no idea.. **STRIKE FIVE: TAXIS DON'T COME HERE**\n\nFifth, sometime during my stay, my key stopped working. Okay fine, not a big deal, but when the elevators are this bad it's an extra 40 minutes to do a simple key change! I was so annoyed. Also, their key doesn't go into the slot. You're supposed to just waive it at the door. I don't know about you, but I think these keys could be easily hacked. I didn't feel safe here. **STRIKE SIX: SAFETY CONCERNS (AGAIN)**. \n\nLater that day, as I was waiting in my room for my friends to meet me, security guards came up to the room and asked for identification. They had no reason to check on me except.. maybe when my key was deactivated, they had accidentally given the room to someone else, just like the issue my friend ran into. So they probably had to send security up to make sure the people in the room were actually supposed to be there. **STRIKE SEVEN: SECURITY CONCERNS**.\n\nAnd the nightmare is not yet over! The charges that are pending on the credit card have not yet finalized, so I have no idea if the hotel had overcharged for my rooms. If the pending charges go through, then they more than doubled the charges they were supposed to charge when I booked the room. Then we're going to have a real problem when I complain. **STRIKE EIGHT: CHEATING CHARGES (AGAIN)**\n\nActually, I think there were more issues with this hotel than I can possibly mention. Given that it's their opening weekend, maybe I should cut them some slack. But in reality, I had high expectations for this hotel. It's at a prime location, at the entrance of the new and popular Quad.. and it just failed.. miserably. The concerns I have are beyond just aesthetic appeal.. we have real inconveniences and real security issues here. I might stay one more time months from now to see how things progress.. but if they continue on this slope, I will NEVER stay here again. I will warn all my friends, all my family.. and just hope that new management takes over.\n\nMy fellow yelpers, please stay away!
###Assistant:
0 |
Ok so first of all ... Let me start with this was my birthday weekend ... I was SO excited to get to stay at a brand new (renovated) hotel - the first in a clean, gorgeous room with a killer view! Well ... Ha! Let me start with our arrival, we were there for 4 days, 3 nights so we parked in self park, thinking that the entrance doors pretty much lead you into the Linq. 20 mins later, lugging so much crap, we find the actual lobby/ casino ... After going through at least 5 construction zones and up and down stair wells as the elevators were either under construction or broken. We find check in - hurray! Staff was AMAZING! Loved every one we came across! Up to our room we go ... So excited for my high roller view room ... Yewww! Wait. Is that a parking garage??? Um yup. That's my birthday weekend view. And it looked like a car almost flew threw it. Wrong room, wrong view. We went out, partied, came back and fell asleep. Comfy bed, slept great! Woke up and I don't think there was room service (bummer - I like breakfast in bed), at least we didn't have a menu so we left and enjoyed ourselves. The elevators were broken 75% of the time. The shower \""design\"" (only half was covered with a glass wall) there was a bar for curtain but maybe that was just for looks i'm not sure but what I do know is that all the shower water ended up on the bathroom floor ... Not cool. No taxis but that wasn't a huge deal for us. High roller wheel was AMAZING. Our fridge was broken. Not good circulation/ ventilation in the room. They said no coolers were allowed in the room, we never experienced this issue in our past 15+ Vegas trips. Note again the fridge didn't work. Loved the location! The shopping plaza was awesome. This hotel has potential but it was very disappointing for such a special birthday weekend. 2 stars but that's MAINLY for the staff we came across and the high roller wheel happy hour ;) | 0 | ###Human:
Predict the sentiments for Ok so first of all ... Let me start with this was my birthday weekend ... I was SO excited to get to stay at a brand new (renovated) hotel - the first in a clean, gorgeous room with a killer view! Well ... Ha! Let me start with our arrival, we were there for 4 days, 3 nights so we parked in self park, thinking that the entrance doors pretty much lead you into the Linq. 20 mins later, lugging so much crap, we find the actual lobby/ casino ... After going through at least 5 construction zones and up and down stair wells as the elevators were either under construction or broken. We find check in - hurray! Staff was AMAZING! Loved every one we came across! Up to our room we go ... So excited for my high roller view room ... Yewww! Wait. Is that a parking garage??? Um yup. That's my birthday weekend view. And it looked like a car almost flew threw it. Wrong room, wrong view. We went out, partied, came back and fell asleep. Comfy bed, slept great! Woke up and I don't think there was room service (bummer - I like breakfast in bed), at least we didn't have a menu so we left and enjoyed ourselves. The elevators were broken 75% of the time. The shower \""design\"" (only half was covered with a glass wall) there was a bar for curtain but maybe that was just for looks i'm not sure but what I do know is that all the shower water ended up on the bathroom floor ... Not cool. No taxis but that wasn't a huge deal for us. High roller wheel was AMAZING. Our fridge was broken. Not good circulation/ ventilation in the room. They said no coolers were allowed in the room, we never experienced this issue in our past 15+ Vegas trips. Note again the fridge didn't work. Loved the location! The shopping plaza was awesome. This hotel has potential but it was very disappointing for such a special birthday weekend. 2 stars but that's MAINLY for the staff we came across and the high roller wheel happy hour ;)
###Assistant:
0 |
The casino is fine. They did a decent job upgrading it from the Imperial Palace... well, I'm reviewing Linq and Quad as the same thing, because really they are. They have a great video poker bar inside with 100's of beers from around the world. If it wasn't for that, I'd probably never come here.\n\nTheir parking garage is a living hell. It's old and should have been torn down and rebuilt with the rest of IP. It took my friend and I like 20 minutes to get up the 6 floors due to difficult corners to turn at and lots of cars coming in and out. Then on the 6th floor, the parking garage just ends with no warning, and there's nowhere to turn around and go back down. Any cars queued behind you all need to back up to give you room to do a 17-point turn.\n\n100% the worst garage in Vegas, and I've pretty much been in them all. Told a security guard that while stuck in line. His response? \""I work here, I know it.\"" How many accidents will we have to see before they fix this place? Shame on you, Caesars. | 0 | ###Human:
Predict the sentiments for The casino is fine. They did a decent job upgrading it from the Imperial Palace... well, I'm reviewing Linq and Quad as the same thing, because really they are. They have a great video poker bar inside with 100's of beers from around the world. If it wasn't for that, I'd probably never come here.\n\nTheir parking garage is a living hell. It's old and should have been torn down and rebuilt with the rest of IP. It took my friend and I like 20 minutes to get up the 6 floors due to difficult corners to turn at and lots of cars coming in and out. Then on the 6th floor, the parking garage just ends with no warning, and there's nowhere to turn around and go back down. Any cars queued behind you all need to back up to give you room to do a 17-point turn.\n\n100% the worst garage in Vegas, and I've pretty much been in them all. Told a security guard that while stuck in line. His response? \""I work here, I know it.\"" How many accidents will we have to see before they fix this place? Shame on you, Caesars.
###Assistant:
0 |
Newer, casino to the strip! Theyre still renovating this casino so there is alot of construction heading in from the parking garage. the entrance from the lot to the casino is a little confusing, they need more directional signs. \nThe slots and tables are great and the drink service is fast! They have runners just taking orders and within 5 min the waitress is back with your beverage! !\nthe security is AMAZING! Shout to security guys CRAIG and KEVIN Q (manager). My phone died while playing the slots, and I asked them for a charge place for my phone, only to realize I had left the charger in the car! They both went and found me a charger to use., and then stuck around to make sure I had a sufficient charger that worked....excellent service! MADE MY Trip!!! I good customer service. Great job guys, ill be back!!! | 1 | ###Human:
Predict the sentiments for Newer, casino to the strip! Theyre still renovating this casino so there is alot of construction heading in from the parking garage. the entrance from the lot to the casino is a little confusing, they need more directional signs. \nThe slots and tables are great and the drink service is fast! They have runners just taking orders and within 5 min the waitress is back with your beverage! !\nthe security is AMAZING! Shout to security guys CRAIG and KEVIN Q (manager). My phone died while playing the slots, and I asked them for a charge place for my phone, only to realize I had left the charger in the car! They both went and found me a charger to use., and then stuck around to make sure I had a sufficient charger that worked....excellent service! MADE MY Trip!!! I good customer service. Great job guys, ill be back!!!
###Assistant:
1 |
I checked in at 6:00 PM, not very late especially for Vegas. The person at the front desk they would have to try and find me a room. \""Try and find me a room\"" I booked the room three weeks ago, don't find me a room, give me the room I booked! \n\nAfter 20 minutes they put me in a room with two fulls instead of a king, no big deal. However, my view was straight into a building next door with construction going on. I woke up to a guy standing on a latter right outside my window, hammering a wall!\n\nThe photos on their website make it look like a hip new spot that got a legit remodel. This is not the case. The remodel was done cheaply. The photos do not show you that there is no closet. There is also no coffee maker. I had to pay $14 for really slow wifi.\nThere was also a fire-alarm running out of batteries somewhere near-bye so I had to hear a chirp every ten minutes. | 0 | ###Human:
Predict the sentiments for I checked in at 6:00 PM, not very late especially for Vegas. The person at the front desk they would have to try and find me a room. \""Try and find me a room\"" I booked the room three weeks ago, don't find me a room, give me the room I booked! \n\nAfter 20 minutes they put me in a room with two fulls instead of a king, no big deal. However, my view was straight into a building next door with construction going on. I woke up to a guy standing on a latter right outside my window, hammering a wall!\n\nThe photos on their website make it look like a hip new spot that got a legit remodel. This is not the case. The remodel was done cheaply. The photos do not show you that there is no closet. There is also no coffee maker. I had to pay $14 for really slow wifi.\nThere was also a fire-alarm running out of batteries somewhere near-bye so I had to hear a chirp every ten minutes.
###Assistant:
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Okay, we're here. Yep you're right no upgrades we're in a room overlooking the parking lot. We're going to try again tomorrow. But the room is clean. Small, very small but clean. And we have a huge new flat screen TV. Hubby and I wanted a king room and got two fulls (really? They still make full size beds?) but is fine not a deal breaker. I'm a little upset about the no upgrade because we are Rewards Members and always get them but I'm thinking maybe there aren't any suites yet available. They did however give us $75.00 in food and drink credit and free tickets for the High Roller to make up for the no upgrade. The High Roller tickets are expensivworking. Someone said they don't give you soap so we brought our own soaps we usually do but there is a nice assortment in our bathroom, including the little bar of face soap on the vanity. The Casino is fun we played a little video poker at the bar and I win a nice jackpot at the slots. It's a small casino which I love you don't have to search for your travel mates! I'm with my Dad and he said he's meet me in front desk and voila he was there! You try looking for an elderly parent with no phone. \n\nI would recommend this hotel. The absolute best location if you like wandering around and the customer service is great everyone is helpful and I have seen nothing these reviewers have experienced. And my wifi works fine! No problems but I don't do any work on my phone I just post yelp reviews :)\n I truly do not understand the negative reviews this place\n\nWhy is it so important to have an ice chest when you have a fridge in your room free of charge? And just so you know, not many hotels offer coffee makers anymore \n\nI bring my own I've always been weirded out by the room coffee makers. People can do stuff to them...enough said okay? \n\nPet friendly I kind of get. If you are passing through town but why would you want to bring your guys and what would you do with them while you are out enjoying Vegas? Leave them in the room? \n\nKeep them with family or a trusted caregiver...dogs do not care about Vegas. \n\nLastly this hotel is under renovations. Give them a chance...geez LINQ I have really stepped up to the plate for you....I should get some kind of perk. :)\n\nDid I enjoy my trip yes I did! Will I stay here again? Probably not and ONLY because there are no tubs here. And I associate my Vegas trips with long tub afternoons with my hubby and relaxation...so PH is my place I love those tubs maybe in the future LINQ can include some tub suites. Otherwise...I was very happy and yes I loved that bar 3535? Whatever I love our stay there. They try hard. Give them a chance, have a blast and stop complaining about things that don't matter. The Linq is trying to make good. Of what I don't know because I really did like the IP. And oh btw...I am a long time Vegas Tripper...Yard House is not part of the LInQ Hotel it is on the Linq promenade...shouldn't take points away for that..of course you won't be comped by the hotel it is not part of it...Why am I so protective of this place? I don't know but I think the reviews are unfair. This place is nice...\n\nHave a blast. | 1 | ###Human:
Predict the sentiments for Okay, we're here. Yep you're right no upgrades we're in a room overlooking the parking lot. We're going to try again tomorrow. But the room is clean. Small, very small but clean. And we have a huge new flat screen TV. Hubby and I wanted a king room and got two fulls (really? They still make full size beds?) but is fine not a deal breaker. I'm a little upset about the no upgrade because we are Rewards Members and always get them but I'm thinking maybe there aren't any suites yet available. They did however give us $75.00 in food and drink credit and free tickets for the High Roller to make up for the no upgrade. The High Roller tickets are expensivworking. Someone said they don't give you soap so we brought our own soaps we usually do but there is a nice assortment in our bathroom, including the little bar of face soap on the vanity. The Casino is fun we played a little video poker at the bar and I win a nice jackpot at the slots. It's a small casino which I love you don't have to search for your travel mates! I'm with my Dad and he said he's meet me in front desk and voila he was there! You try looking for an elderly parent with no phone. \n\nI would recommend this hotel. The absolute best location if you like wandering around and the customer service is great everyone is helpful and I have seen nothing these reviewers have experienced. And my wifi works fine! No problems but I don't do any work on my phone I just post yelp reviews :)\n I truly do not understand the negative reviews this place\n\nWhy is it so important to have an ice chest when you have a fridge in your room free of charge? And just so you know, not many hotels offer coffee makers anymore \n\nI bring my own I've always been weirded out by the room coffee makers. People can do stuff to them...enough said okay? \n\nPet friendly I kind of get. If you are passing through town but why would you want to bring your guys and what would you do with them while you are out enjoying Vegas? Leave them in the room? \n\nKeep them with family or a trusted caregiver...dogs do not care about Vegas. \n\nLastly this hotel is under renovations. Give them a chance...geez LINQ I have really stepped up to the plate for you....I should get some kind of perk. :)\n\nDid I enjoy my trip yes I did! Will I stay here again? Probably not and ONLY because there are no tubs here. And I associate my Vegas trips with long tub afternoons with my hubby and relaxation...so PH is my place I love those tubs maybe in the future LINQ can include some tub suites. Otherwise...I was very happy and yes I loved that bar 3535? Whatever I love our stay there. They try hard. Give them a chance, have a blast and stop complaining about things that don't matter. The Linq is trying to make good. Of what I don't know because I really did like the IP. And oh btw...I am a long time Vegas Tripper...Yard House is not part of the LInQ Hotel it is on the Linq promenade...shouldn't take points away for that..of course you won't be comped by the hotel it is not part of it...Why am I so protective of this place? I don't know but I think the reviews are unfair. This place is nice...\n\nHave a blast.
###Assistant:
1 |
I stayed here the second weekend it was open as the LING Hotel. Yes, it is newly renovated. It just opened as the LINQ on 10/30 so if you are reading the reviews and they say the rooms are old, it's not the same place.\n\nThe room has a clean, IKEA kind of look to it. Younger feel and nicely decorated. The room has fridge, not common in Vegas, so that is a nice touch. We were on the second floor overlooking the pool which is under construction. No view but I'm not sitting in my room looking out the window anyway. I could have upgraded to a High Roller view but not worth it for me.\n\nThe check in went flawlessly. Elevators have been redone. They are not the same IP elevators, which I would have rather taken there stairs then go in the Imperial Palace elevators.\n\nFavorite part is the 3535 bar downstairs. Great bartenders. Great drinks and reasonable prices.\n\nRead between the lines on these reviews. Yes, it is under construction. Yes, the views are not the best. Location cannot be beat. I had excellent service. You are not paying for a suite at Caesars so don't expect it. But overall comfortable and very happy with my stay. Will stay here again! | 1 | ###Human:
Predict the sentiments for I stayed here the second weekend it was open as the LING Hotel. Yes, it is newly renovated. It just opened as the LINQ on 10/30 so if you are reading the reviews and they say the rooms are old, it's not the same place.\n\nThe room has a clean, IKEA kind of look to it. Younger feel and nicely decorated. The room has fridge, not common in Vegas, so that is a nice touch. We were on the second floor overlooking the pool which is under construction. No view but I'm not sitting in my room looking out the window anyway. I could have upgraded to a High Roller view but not worth it for me.\n\nThe check in went flawlessly. Elevators have been redone. They are not the same IP elevators, which I would have rather taken there stairs then go in the Imperial Palace elevators.\n\nFavorite part is the 3535 bar downstairs. Great bartenders. Great drinks and reasonable prices.\n\nRead between the lines on these reviews. Yes, it is under construction. Yes, the views are not the best. Location cannot be beat. I had excellent service. You are not paying for a suite at Caesars so don't expect it. But overall comfortable and very happy with my stay. Will stay here again!
###Assistant:
1 |
If I could, this place would not get\nANY stars. We finally get to Vegas and the front desk lady kept telling us how we are the very few people to rent out the new hotel out of hundreds of rooms. So we asked if we can get an upgrade and she said no everything is full. Okay? Didn't you just say we are one of the few people to rent these new rooms during this week? Moving on, we get to the room and it's ridiculously small. It's renovated and looks new but as I was checking the restroom (I like to wipe down restrooms with antibacterial wipes due to my OCD) the toilet is stained no matter how many times you flush it. The Linq is supposed to be renovated but they can't clean toilets?! Plus, no complimentary lotions, no alarm clocks, no coffee maker.. Cover sheets are cheap. The list goes on. This is a hotel that I wish I never stayed at. \n\nAND, don't ever use their valet. We forgot some sunglasses in the car and when we got our car back it was gone. So yes, someone stole them. Yes I know not to leave any important items in the car.. But sometimes people do forget and it really sucks that you can't even trust their valet at a \""new\"" hotel for a few minutes. Therefore, I wish I never stayed at the Linq. I really advise anyone not to stay here. The worst hotel I've stayed at in Vegas. | 0 | ###Human:
Predict the sentiments for If I could, this place would not get\nANY stars. We finally get to Vegas and the front desk lady kept telling us how we are the very few people to rent out the new hotel out of hundreds of rooms. So we asked if we can get an upgrade and she said no everything is full. Okay? Didn't you just say we are one of the few people to rent these new rooms during this week? Moving on, we get to the room and it's ridiculously small. It's renovated and looks new but as I was checking the restroom (I like to wipe down restrooms with antibacterial wipes due to my OCD) the toilet is stained no matter how many times you flush it. The Linq is supposed to be renovated but they can't clean toilets?! Plus, no complimentary lotions, no alarm clocks, no coffee maker.. Cover sheets are cheap. The list goes on. This is a hotel that I wish I never stayed at. \n\nAND, don't ever use their valet. We forgot some sunglasses in the car and when we got our car back it was gone. So yes, someone stole them. Yes I know not to leave any important items in the car.. But sometimes people do forget and it really sucks that you can't even trust their valet at a \""new\"" hotel for a few minutes. Therefore, I wish I never stayed at the Linq. I really advise anyone not to stay here. The worst hotel I've stayed at in Vegas.
###Assistant:
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Extremely disappointed! I booked a three night stay at this place in August after visiting and seeing the hotel to be what appeared as almost finished. I came back in November to see things like Guy's restaurant condensed to half the seating, the daiquiri bar gone! And upon booking my stay I had requested a non smoking room. I later realized Linq offered pet friendly rooms. I called several times to inquire a room which was pet friendly. The day before my check in the front desk confirmed there would be no pet friendly rooms available. Fine, I paid $200 and left my fur babies at the pet hotel. Upon arriving to Las Vegas I was told the non smoking rooms were first come first serve and that I had the option of a smoking room or ... A pet friendly room. \""Pet friendly room?\"" I asked \""yes\"" the front desk girl says. I became visibly saddened and irritated after driving 6 1/2 hours to here my dogs could have came and I waisted $200 extra dollars on top of what would already be an expensive weekend. Ok so we settled for the pet friendly room and The Linq hotel offered to remove all resort fees (as there are no resort amenities anyways) and they offered $75 food and beverage credit for the obvious disappointment. I was instructed by a front desk employee and her manager \""eat anywhere besides Hash House A GoGo and charge it to the room\"" ok so the next day my husband, friend and I go to the Yard House, successfully charge $80 of food and beverages to our room at Linq. Happy customers. I went to check out today and was given grief because we chose to eat at the Yard House, as it was not a part of the Linq hotel. Well then why could I charge the meal to my room? Either way the front desk girl was able to speak with another manager and appeared to handle the charges. I left with a credit card receipt for $5. Later that day after returning home I check my credit card statement to see several additional charges for resort fees and a $75 food purchase! Overall the whole place is a mess, the parking structure is horrendous and I would never opt to stay here again... | 0 | ###Human:
Predict the sentiments for Extremely disappointed! I booked a three night stay at this place in August after visiting and seeing the hotel to be what appeared as almost finished. I came back in November to see things like Guy's restaurant condensed to half the seating, the daiquiri bar gone! And upon booking my stay I had requested a non smoking room. I later realized Linq offered pet friendly rooms. I called several times to inquire a room which was pet friendly. The day before my check in the front desk confirmed there would be no pet friendly rooms available. Fine, I paid $200 and left my fur babies at the pet hotel. Upon arriving to Las Vegas I was told the non smoking rooms were first come first serve and that I had the option of a smoking room or ... A pet friendly room. \""Pet friendly room?\"" I asked \""yes\"" the front desk girl says. I became visibly saddened and irritated after driving 6 1/2 hours to here my dogs could have came and I waisted $200 extra dollars on top of what would already be an expensive weekend. Ok so we settled for the pet friendly room and The Linq hotel offered to remove all resort fees (as there are no resort amenities anyways) and they offered $75 food and beverage credit for the obvious disappointment. I was instructed by a front desk employee and her manager \""eat anywhere besides Hash House A GoGo and charge it to the room\"" ok so the next day my husband, friend and I go to the Yard House, successfully charge $80 of food and beverages to our room at Linq. Happy customers. I went to check out today and was given grief because we chose to eat at the Yard House, as it was not a part of the Linq hotel. Well then why could I charge the meal to my room? Either way the front desk girl was able to speak with another manager and appeared to handle the charges. I left with a credit card receipt for $5. Later that day after returning home I check my credit card statement to see several additional charges for resort fees and a $75 food purchase! Overall the whole place is a mess, the parking structure is horrendous and I would never opt to stay here again...
###Assistant:
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We arrived yesterday..... FALSE ADVERTISING....... Room was dirty, only 1 elevator working, no hand soap, no comps or upgrades, NO COFFEE in room, no coupons, they \""upgraded\"" us to the high roller ferris wheel view.....well its a parking lot with a somewhat view of the the ferris wheel. Then they gave us an other room closer to the elevator, with \""no view\"" ...but the view of was better. \nROOM SERVICE: ha it's a joke......its all from the restaurant upstairs but ONLY from 6am to 1 am so if you are out till 1:30 you are out of luck, and you are not allowed to order in ......but you can buy outside and bring it in. HUMMM? \nDO NOT RECOMMEND | 0 | ###Human:
Predict the sentiments for We arrived yesterday..... FALSE ADVERTISING....... Room was dirty, only 1 elevator working, no hand soap, no comps or upgrades, NO COFFEE in room, no coupons, they \""upgraded\"" us to the high roller ferris wheel view.....well its a parking lot with a somewhat view of the the ferris wheel. Then they gave us an other room closer to the elevator, with \""no view\"" ...but the view of was better. \nROOM SERVICE: ha it's a joke......its all from the restaurant upstairs but ONLY from 6am to 1 am so if you are out till 1:30 you are out of luck, and you are not allowed to order in ......but you can buy outside and bring it in. HUMMM? \nDO NOT RECOMMEND
###Assistant:
0 |
Booked my room through their deal with the Rock n Roll marathon and got a great price. Room was decent, nothing special. \n\nIf you go make sure they are done with their construction, which they clearly aren't now. Casino and lobby are a mess. Construction work started right outside our window at 5 am. Nothing like getting some sleep.\n\nWhen we complained at check out, we were offered our resort fee of $16.80 back yet the couple in front of us was given $50 off their bill for the same complaint. Front desk staff wasn't very friendly. \n\nBottom line, won't be returning. | 0 | ###Human:
Predict the sentiments for Booked my room through their deal with the Rock n Roll marathon and got a great price. Room was decent, nothing special. \n\nIf you go make sure they are done with their construction, which they clearly aren't now. Casino and lobby are a mess. Construction work started right outside our window at 5 am. Nothing like getting some sleep.\n\nWhen we complained at check out, we were offered our resort fee of $16.80 back yet the couple in front of us was given $50 off their bill for the same complaint. Front desk staff wasn't very friendly. \n\nBottom line, won't be returning.
###Assistant:
0 |
Still have a lot of kinks to work out here. Loud construction at 7am. Customer service hit or miss... Mostly miss. The drink girls were terrible on the weekends. The dealers were very inexperienced. However, it was a cheap room that was decent and the promenade connected to the hotel is awesome. I'll try again in a year or so and see if it is any better. | 0 | ###Human:
Predict the sentiments for Still have a lot of kinks to work out here. Loud construction at 7am. Customer service hit or miss... Mostly miss. The drink girls were terrible on the weekends. The dealers were very inexperienced. However, it was a cheap room that was decent and the promenade connected to the hotel is awesome. I'll try again in a year or so and see if it is any better.
###Assistant:
0 |
Talk about putting lipstick on a pig. They think a fresh coat of paint to make this event a new hotel that can compete with the others. Still The dump that it was before. They also don't let you bring an ice chest to your room which was a pain as we had to unpack our stuff and bring it up in a bag. Tons of construction still. Parking is also not convenient. I would go to any other hotel before this one. | 0 | ###Human:
Predict the sentiments for Talk about putting lipstick on a pig. They think a fresh coat of paint to make this event a new hotel that can compete with the others. Still The dump that it was before. They also don't let you bring an ice chest to your room which was a pain as we had to unpack our stuff and bring it up in a bag. Tons of construction still. Parking is also not convenient. I would go to any other hotel before this one.
###Assistant:
0 |
So... the casino half of this Hotel & Casino is great. (Relatively) cheap gambling, great bars, nice atmosphere. I'd come play here any time.\n\nBut the hotel half? Yikes. Recently \""remodeled,\"" but clearly still inferior to just about everything around. The biggest difference between pre-renovation and post-renovation seems to be the price. \n\nThere is an required $25 resort fee, which is the norm now for Vegas, but to offset that you get \""high speed internet access\"" (normally $14 a day) for \""free.\"" The thing is, \""high speed internet access\"" is about 0.5 Mbps down. But that's okay, for just $20ish more dollars a day, you can speed speeds TEN TIMES AS FAST! ...5 Mbps down. I get that there are lots of guests and many who would like to connect to the wifi, but including WiFi in the resort fee and then THROTTLING it in an effort to make more money is just dirty.\n\nSeriously, I would get faster speeds by tethering my phone and connecting to the LTE it provides. Except... There is no cell coverage. Like, barely 3G speeds. And at first I thought \""Gee, maybe it's just T-Mobile?\"" Except I am here with friends that have both AT&T and Verizon. And here's another weird thing: all of us have full coverage everywhere except here. On the 14th floor of a newly remodeled \""resort\"" on the Las Vegas Strip. \n\nSo we can't use our phones, and the WiFi is unusable (unless we fork over even more cash). This is 2014, and a situation like this is insulting. Holding usable speeds at ransom is despicable.\n\nThe room itself is fine for what it is: a small, basic room. It's a bed to sleep in, a TV to watch, and a shower to wash up in. 300ish feet, a few new-looking fixtures, and a C+ view. At least the A/C is cold. I wouldn't mind hanging out here if I could DO anything while I was here, but at this point I can't even receive phone calls. \n\nDo yourself a favor and only stay here if it is absolutely necessary, or if you don't plan on being in your room at all and just need a bed to land in at the end of the night. The effort put into the recent remodel is appreciated, but at this point the price has gone up to the point that the difference between this and a better casino nearby is negligible and well worth the extra cost. | 0 | ###Human:
Predict the sentiments for So... the casino half of this Hotel & Casino is great. (Relatively) cheap gambling, great bars, nice atmosphere. I'd come play here any time.\n\nBut the hotel half? Yikes. Recently \""remodeled,\"" but clearly still inferior to just about everything around. The biggest difference between pre-renovation and post-renovation seems to be the price. \n\nThere is an required $25 resort fee, which is the norm now for Vegas, but to offset that you get \""high speed internet access\"" (normally $14 a day) for \""free.\"" The thing is, \""high speed internet access\"" is about 0.5 Mbps down. But that's okay, for just $20ish more dollars a day, you can speed speeds TEN TIMES AS FAST! ...5 Mbps down. I get that there are lots of guests and many who would like to connect to the wifi, but including WiFi in the resort fee and then THROTTLING it in an effort to make more money is just dirty.\n\nSeriously, I would get faster speeds by tethering my phone and connecting to the LTE it provides. Except... There is no cell coverage. Like, barely 3G speeds. And at first I thought \""Gee, maybe it's just T-Mobile?\"" Except I am here with friends that have both AT&T and Verizon. And here's another weird thing: all of us have full coverage everywhere except here. On the 14th floor of a newly remodeled \""resort\"" on the Las Vegas Strip. \n\nSo we can't use our phones, and the WiFi is unusable (unless we fork over even more cash). This is 2014, and a situation like this is insulting. Holding usable speeds at ransom is despicable.\n\nThe room itself is fine for what it is: a small, basic room. It's a bed to sleep in, a TV to watch, and a shower to wash up in. 300ish feet, a few new-looking fixtures, and a C+ view. At least the A/C is cold. I wouldn't mind hanging out here if I could DO anything while I was here, but at this point I can't even receive phone calls. \n\nDo yourself a favor and only stay here if it is absolutely necessary, or if you don't plan on being in your room at all and just need a bed to land in at the end of the night. The effort put into the recent remodel is appreciated, but at this point the price has gone up to the point that the difference between this and a better casino nearby is negligible and well worth the extra cost.
###Assistant:
0 |
Our stay here was decent, but I don't think we would stay here again. I was running the rock n roll half marathon so I was thrilled how closely the hotel was located in relation to the finish line, and that was the main draw. \nWe took the airport shuttle and our driver told us the hotel does not have a designated drop off area for shuttles so we had to be dropped at Harrah's and walk our bags over to the hotel which was a pain. There were also no real signs directing you from Harrah's. \nWe knew there was still construction happening so we specifically asked to be in a room that wouldn't have construction views or noise. Well, we were placed right outside the construction and there was a chute right outside our window that chunks of concrete and building debris were thrown down. It woke us up at around 7:30-8 on Monday morning and was so loud we were startled out of bed thinking it was an earthquake or something. \nThere still seemed like other things that weren't completely finished. The toilet ran for hours after being flushed and there was no info book in our room to reference for check out times, etc. \nThe location was nice, close to the promenade, Starbucks, monorail, etc. That's the main advantage I would say. | 0 | ###Human:
Predict the sentiments for Our stay here was decent, but I don't think we would stay here again. I was running the rock n roll half marathon so I was thrilled how closely the hotel was located in relation to the finish line, and that was the main draw. \nWe took the airport shuttle and our driver told us the hotel does not have a designated drop off area for shuttles so we had to be dropped at Harrah's and walk our bags over to the hotel which was a pain. There were also no real signs directing you from Harrah's. \nWe knew there was still construction happening so we specifically asked to be in a room that wouldn't have construction views or noise. Well, we were placed right outside the construction and there was a chute right outside our window that chunks of concrete and building debris were thrown down. It woke us up at around 7:30-8 on Monday morning and was so loud we were startled out of bed thinking it was an earthquake or something. \nThere still seemed like other things that weren't completely finished. The toilet ran for hours after being flushed and there was no info book in our room to reference for check out times, etc. \nThe location was nice, close to the promenade, Starbucks, monorail, etc. That's the main advantage I would say.
###Assistant:
0 |
A potential to become a decent hotel but not close to even being there as of 11/25/2014. I would suggest travelers to consider other options for the Vegas lodging at least until Spring 2015. We stayed in a Deluxe King. The followings are the positive, area of improvements and unacceptable conditions:\n\nPositive:\n1) Centralize location in the heart of the Vegas Strip and LinQ Promenade\n2) Customer service have improved from previous reviews during the opening of the Hotel (10/30/2014)\n3) Room is modern and fairly spacious.\n4) Strong pressurized water flow for the shower\n\nArea of Improvements:\n1) Quality Control, review of hotel rooms, and system synchronization:\n - Example: registration system indicate a King bedroom but once we went to the respective room the room was 2 full size\n2) Lack of attention for the House Service team:\n - Missing Alarm Clock, bath robes, Ipod Stereo , which are all listed in the hotel website. \n - Body Wash, Shampoo, Conditioner were all empty during our stay. Isn't it in the cleaning process to refill each time? \n3) Blackout curtains does not cover the entire window. Sun will shine through in the morning. \n4) Minimal amenities a basic hotel may offer:\n - Front desk indicated Body Lotion is not provided\n - No Desk lamp but there are bed lamps\n\nUnacceptable conditions:\n1) Expect to hear construction work and LOUD noises starting @ 7am each day!\n - Constant work noise and earthquake like vibrations\n\nAdjust your expectation accordingly if you are consider staying at the LinQ Hotel in 2014. A potential to become a decent hotel but not close to even being there as of 11/25/2014. | 0 | ###Human:
Predict the sentiments for A potential to become a decent hotel but not close to even being there as of 11/25/2014. I would suggest travelers to consider other options for the Vegas lodging at least until Spring 2015. We stayed in a Deluxe King. The followings are the positive, area of improvements and unacceptable conditions:\n\nPositive:\n1) Centralize location in the heart of the Vegas Strip and LinQ Promenade\n2) Customer service have improved from previous reviews during the opening of the Hotel (10/30/2014)\n3) Room is modern and fairly spacious.\n4) Strong pressurized water flow for the shower\n\nArea of Improvements:\n1) Quality Control, review of hotel rooms, and system synchronization:\n - Example: registration system indicate a King bedroom but once we went to the respective room the room was 2 full size\n2) Lack of attention for the House Service team:\n - Missing Alarm Clock, bath robes, Ipod Stereo , which are all listed in the hotel website. \n - Body Wash, Shampoo, Conditioner were all empty during our stay. Isn't it in the cleaning process to refill each time? \n3) Blackout curtains does not cover the entire window. Sun will shine through in the morning. \n4) Minimal amenities a basic hotel may offer:\n - Front desk indicated Body Lotion is not provided\n - No Desk lamp but there are bed lamps\n\nUnacceptable conditions:\n1) Expect to hear construction work and LOUD noises starting @ 7am each day!\n - Constant work noise and earthquake like vibrations\n\nAdjust your expectation accordingly if you are consider staying at the LinQ Hotel in 2014. A potential to become a decent hotel but not close to even being there as of 11/25/2014.
###Assistant:
0 |
I'm sure this place is a work in progress but it should have been torn down. The rooms are very small and modern. Not a fan if having the a/c blow right on me at night either. Parking is not much fun. I would not stay here again.\n\nEdit:\n\nStayed there again to \""give them a chance\"" it was even worse this time. I had more interactions with the staff at all levels and was not impressed. Most of the staff seems to not have a clue what they are doing, even the Vip office. I know for sure I will never set foot in this place again. | 0 | ###Human:
Predict the sentiments for I'm sure this place is a work in progress but it should have been torn down. The rooms are very small and modern. Not a fan if having the a/c blow right on me at night either. Parking is not much fun. I would not stay here again.\n\nEdit:\n\nStayed there again to \""give them a chance\"" it was even worse this time. I had more interactions with the staff at all levels and was not impressed. Most of the staff seems to not have a clue what they are doing, even the Vip office. I know for sure I will never set foot in this place again.
###Assistant:
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Only giving one star as this place was a wreck! I booked rooms prior to opening so there were no reviews when I booked. The front desk people are unbelievably rude and refuse to assist or take care of the customer. Really really bad. Ran out of toilet paper and called down to house keeping seven times... Never received it... Construction is constant and loud! Never should have opened with that kind of work going on. And employees need to be trained to be better accommodating. They have tons of nasty attitude! | 0 | ###Human:
Predict the sentiments for Only giving one star as this place was a wreck! I booked rooms prior to opening so there were no reviews when I booked. The front desk people are unbelievably rude and refuse to assist or take care of the customer. Really really bad. Ran out of toilet paper and called down to house keeping seven times... Never received it... Construction is constant and loud! Never should have opened with that kind of work going on. And employees need to be trained to be better accommodating. They have tons of nasty attitude!
###Assistant:
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I booked our room at The Linq a few months before their opening. On our drive up to Vegas I made the mistake of checking out reviews online. I was a little worried until I realized that the majority of the reviews were about construction and the parking garage.\n\nWe occupied a deluxe King room in tower 3, 12th floor and were very happy with the accommodations: 1) The room was beautifully decorated and spacious, 2) The bed was wonderful, 3) The marble shower had a rainfall shower head and there was plenty of room on the sink top for our toiletries, 4) The clothes storage was open to avoid nasty bed bugs that come along with the usual arrangement, 5) Plenty of room to stow our luggage and 6) a small desk to keep up on work if needed.\n\nOver the years we have stayed at many other hotels on and off the Strip. This is the first hotel that we will return to. | 1 | ###Human:
Predict the sentiments for I booked our room at The Linq a few months before their opening. On our drive up to Vegas I made the mistake of checking out reviews online. I was a little worried until I realized that the majority of the reviews were about construction and the parking garage.\n\nWe occupied a deluxe King room in tower 3, 12th floor and were very happy with the accommodations: 1) The room was beautifully decorated and spacious, 2) The bed was wonderful, 3) The marble shower had a rainfall shower head and there was plenty of room on the sink top for our toiletries, 4) The clothes storage was open to avoid nasty bed bugs that come along with the usual arrangement, 5) Plenty of room to stow our luggage and 6) a small desk to keep up on work if needed.\n\nOver the years we have stayed at many other hotels on and off the Strip. This is the first hotel that we will return to.
###Assistant:
1 |
Strike 1: Getting rid of the dealertainers. Freddie Mercury to be exact.\nStrike 2: That doucher, Guy Fieri, has a restaurant here now.\nStrike 3: THE FAT TUESDAY IS CLOSED. \nI've gottta say i am a bit bitter about how they took the good ol' IP and turned it into this. | 0 | ###Human:
Predict the sentiments for Strike 1: Getting rid of the dealertainers. Freddie Mercury to be exact.\nStrike 2: That doucher, Guy Fieri, has a restaurant here now.\nStrike 3: THE FAT TUESDAY IS CLOSED. \nI've gottta say i am a bit bitter about how they took the good ol' IP and turned it into this.
###Assistant:
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Wow! The resort fee is $28.00 a day...!\nIs it because, MGM Grands's resort fee are Aria, Bellagio, Delano, Mandalay Bay, MGM Grand, The Mirage, Vdara, The Signature at MGM Grand: from $28...?\nAnd top of that Caesars Entertainment properties (except for Ceasear Palace) resort fee include spas and fitness centers \nBut, at Linq there is no spa and the all exercise machines are old the room was very small ones still at the old property..\nI don't know why I paid top resort fee but not get all the advantages is supoose to come with...!\nBut only thing your get is wifi for two devices..!\nOnly reason we stayed was this was new remodeled property, anyway...!\nEverything else was still kind of nice though..! | 0 | ###Human:
Predict the sentiments for Wow! The resort fee is $28.00 a day...!\nIs it because, MGM Grands's resort fee are Aria, Bellagio, Delano, Mandalay Bay, MGM Grand, The Mirage, Vdara, The Signature at MGM Grand: from $28...?\nAnd top of that Caesars Entertainment properties (except for Ceasear Palace) resort fee include spas and fitness centers \nBut, at Linq there is no spa and the all exercise machines are old the room was very small ones still at the old property..\nI don't know why I paid top resort fee but not get all the advantages is supoose to come with...!\nBut only thing your get is wifi for two devices..!\nOnly reason we stayed was this was new remodeled property, anyway...!\nEverything else was still kind of nice though..!
###Assistant:
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The Linq has been renovated and looks like a decent hotel now. The interior has been updated nicely with marble floors and new carpets. It has come a long way from the historic imperial palace. The exterior has also been painted brining new life to what was a a very dated property. With the addition of the Quad Area, including the High Roller, retail shops and restaurants, this has become the happening place to be at during the daytime and also night. Caesars Entertainment has made substantial investments throughout the strip and it is finally attracting more patrons... It's just a shame that they may soon file for BK as they no longer have cash flow to continue operations and interest payments through 2015. I would hope they sell their properties to people that will continue their progress in maintaining Las Vegas Boulevard.!!! | 1 | ###Human:
Predict the sentiments for The Linq has been renovated and looks like a decent hotel now. The interior has been updated nicely with marble floors and new carpets. It has come a long way from the historic imperial palace. The exterior has also been painted brining new life to what was a a very dated property. With the addition of the Quad Area, including the High Roller, retail shops and restaurants, this has become the happening place to be at during the daytime and also night. Caesars Entertainment has made substantial investments throughout the strip and it is finally attracting more patrons... It's just a shame that they may soon file for BK as they no longer have cash flow to continue operations and interest payments through 2015. I would hope they sell their properties to people that will continue their progress in maintaining Las Vegas Boulevard.!!!
###Assistant:
1 |
The last time I step foot here was when it was the Imperial Palace. The Imperial Palace changed its name to The Quad, and then added a new section called The Linq. \n\nThere's probably 15 floors but don't think its a small hotel. It streeeeeetches to 1000's of rooms per floor. My room was 30858.. not sure what the 30 means, but we were on the 8th floor with the view of the \""High Roller\"" attraction. Literally, folks, my room was looking AT the attraction, and we had to walk 1/4 mile to get to our room.\n\nSlapping a new coat of paint, and adding updated furniture helped the Imperial Palace, but in the end, its still the god awful Imperial Palace, with the small shoebox of a room. Even housekeeping had not improved. On our first day, housekeeping forgot to give us a complete set of towels and bottled water. The second day, she forgot tissue. \n\nElevators are slow, and rooms are minimalistic, where you get 1 chair for the entire room. No coffee maker, and I think the glasses they gave us were used, and just wiped down.\n\nThe only positive part is it was free, and they paid me to stay there. \nSorry but never again. Fool me once, shame on you. Fool me again by calling it the Linq.. shame on me!\n\nWe got Stephen's mom a free room next door at the Flamingo (which is supposed to be lower in ranking) and her room beat our room hands down. She even got a coffee maker! | 0 | ###Human:
Predict the sentiments for The last time I step foot here was when it was the Imperial Palace. The Imperial Palace changed its name to The Quad, and then added a new section called The Linq. \n\nThere's probably 15 floors but don't think its a small hotel. It streeeeeetches to 1000's of rooms per floor. My room was 30858.. not sure what the 30 means, but we were on the 8th floor with the view of the \""High Roller\"" attraction. Literally, folks, my room was looking AT the attraction, and we had to walk 1/4 mile to get to our room.\n\nSlapping a new coat of paint, and adding updated furniture helped the Imperial Palace, but in the end, its still the god awful Imperial Palace, with the small shoebox of a room. Even housekeeping had not improved. On our first day, housekeeping forgot to give us a complete set of towels and bottled water. The second day, she forgot tissue. \n\nElevators are slow, and rooms are minimalistic, where you get 1 chair for the entire room. No coffee maker, and I think the glasses they gave us were used, and just wiped down.\n\nThe only positive part is it was free, and they paid me to stay there. \nSorry but never again. Fool me once, shame on you. Fool me again by calling it the Linq.. shame on me!\n\nWe got Stephen's mom a free room next door at the Flamingo (which is supposed to be lower in ranking) and her room beat our room hands down. She even got a coffee maker!
###Assistant:
0 |
If I could give half of a star I would. First off, they told us the construction was complete, not so. We checked in on Thursday (4 rooms in our group) and had asked when the reservation was made for adjoining rooms. We were told at check in that they didn't offer them. The rooms are small, but you don't really need large one in vegas. Decorated ok, bathrooms tiny. Small shower, one sink and toilet, not enough room for 2 people to be in at the same time. At 8am Friday morning we woke up to beeping and metal scraping noises out our window. There was construction being done, and some idiot put the truck in reverse, left the vehicle on with the back up warnings on. The banging and scraping noises were them cutting off the concrete balconies, and sending them into a metal chute into the metal dumpsters. It sounded like a war zone. We complained, and they moved us to a room that had an adjoining room, after they told us they didn't have them on the property. While brushing my teeth in the bathroom, I could hear clear as day the man in the next room peeing. Super thin walls! They don't have a buffet, you have to go next door to the flamingo. A very disappointing hotel. They pretty much put paint on with minimal upgrades and the are promoting the heck out of it, which I have no clue why. There are much nicer properties in vegas, they just need to implode this one and start fresh. Also, I held 2 of the rooms on my credit card, they said when my group checked in they would charge theirs. Well, true to form, they messed that up too, now I have to ask my friends for the money because they can't handle simple reservations. Also, no black out curtains, and the ones they do have don't close all of the way so light comes in super bright. No clock or coffee maker either. Cute little fridge though. They seem to have issues with getting enough taxis on the property. | 0 | ###Human:
Predict the sentiments for If I could give half of a star I would. First off, they told us the construction was complete, not so. We checked in on Thursday (4 rooms in our group) and had asked when the reservation was made for adjoining rooms. We were told at check in that they didn't offer them. The rooms are small, but you don't really need large one in vegas. Decorated ok, bathrooms tiny. Small shower, one sink and toilet, not enough room for 2 people to be in at the same time. At 8am Friday morning we woke up to beeping and metal scraping noises out our window. There was construction being done, and some idiot put the truck in reverse, left the vehicle on with the back up warnings on. The banging and scraping noises were them cutting off the concrete balconies, and sending them into a metal chute into the metal dumpsters. It sounded like a war zone. We complained, and they moved us to a room that had an adjoining room, after they told us they didn't have them on the property. While brushing my teeth in the bathroom, I could hear clear as day the man in the next room peeing. Super thin walls! They don't have a buffet, you have to go next door to the flamingo. A very disappointing hotel. They pretty much put paint on with minimal upgrades and the are promoting the heck out of it, which I have no clue why. There are much nicer properties in vegas, they just need to implode this one and start fresh. Also, I held 2 of the rooms on my credit card, they said when my group checked in they would charge theirs. Well, true to form, they messed that up too, now I have to ask my friends for the money because they can't handle simple reservations. Also, no black out curtains, and the ones they do have don't close all of the way so light comes in super bright. No clock or coffee maker either. Cute little fridge though. They seem to have issues with getting enough taxis on the property.
###Assistant:
0 |
IF YOU HAVE A RESERVATION HERE, CANCEL IT NOW. The positives (there are many). Friendly and professional parking valet, front desk staff, bell men and housekeepers. Quick, easy check-in. Nice, remodeled rooms. Comfortable beds. Good location on the strip adjacent to the Linq Promenade. The negative. CONSTRUCTION NOISE. It is very loud. My wife and I wore ear plugs and the construction noise was still very loud (we always travel with ear plugs). It's a loud, constant, pounding noise. We were unable to sleep once it started at about 6:30 a.m. It's significant. Come back when the remodel is complete because this property has a lot of positives. It is only half complete at this point according to the staff. My 2 cents. | 0 | ###Human:
Predict the sentiments for IF YOU HAVE A RESERVATION HERE, CANCEL IT NOW. The positives (there are many). Friendly and professional parking valet, front desk staff, bell men and housekeepers. Quick, easy check-in. Nice, remodeled rooms. Comfortable beds. Good location on the strip adjacent to the Linq Promenade. The negative. CONSTRUCTION NOISE. It is very loud. My wife and I wore ear plugs and the construction noise was still very loud (we always travel with ear plugs). It's a loud, constant, pounding noise. We were unable to sleep once it started at about 6:30 a.m. It's significant. Come back when the remodel is complete because this property has a lot of positives. It is only half complete at this point according to the staff. My 2 cents.
###Assistant:
0 |
Terrible hotel. I usually spend 50+ nights a year in a hotel and this is easily the worst experience I have had in years. We originally were given a room overlooking about 10 dumpsters on the 3rd floor and asked to move so we wouldn't be woken up early by the trash truck. We moved to the 19th floor. 6:30 am construction of some sort started directly above us. After several calls to the front desk and GM the noise is still going on at 9am almost non stop on the floor above us. I would equate it too trying to sleep directly below a bowling alley. Chairs and furniture are being drug across the floor almost non stop. I am checking out a day early, this is just unacceptable. I could have gotten more sleep with a mattress on the strip. The shops at the linq are nice, lots to do, the hotel has been a nightmare experience. | 0 | ###Human:
Predict the sentiments for Terrible hotel. I usually spend 50+ nights a year in a hotel and this is easily the worst experience I have had in years. We originally were given a room overlooking about 10 dumpsters on the 3rd floor and asked to move so we wouldn't be woken up early by the trash truck. We moved to the 19th floor. 6:30 am construction of some sort started directly above us. After several calls to the front desk and GM the noise is still going on at 9am almost non stop on the floor above us. I would equate it too trying to sleep directly below a bowling alley. Chairs and furniture are being drug across the floor almost non stop. I am checking out a day early, this is just unacceptable. I could have gotten more sleep with a mattress on the strip. The shops at the linq are nice, lots to do, the hotel has been a nightmare experience.
###Assistant:
0 |
My main issue with this place is the noise because it's still undergoing construction. One of the main reasons I came to Vegas was to relax and catch up on sleep since I have a 1 year old and he never sleeps in. Construction started at about 6:30 am and even though I was on the 18th floor the windows did a poor job of trying to muffle the noise. They offered to switch us across the hall, but I opted out because if the noise travels up 18 floors I doubt walking across the hall would make much of a difference. I get the fact that when you're in Vegas you should be on the move out and about, but there were times during the day I wanted to take a nap and was not able because it was so annoyingly loud!!!! The fact that I wasn't able to sleep passed 6:30 am because that's when construction started kills me. If I wanted to wake up at 6:30 am I would have stayed home. A hotel that you can't sleep in is about as pointless as a rental car you can't drive. It just ends up being a huge waste of money. I am only giving them 2 stars for customer service since we received a credit for 1 day of their resort fee charge. If you value sleep don't stay here. | 0 | ###Human:
Predict the sentiments for My main issue with this place is the noise because it's still undergoing construction. One of the main reasons I came to Vegas was to relax and catch up on sleep since I have a 1 year old and he never sleeps in. Construction started at about 6:30 am and even though I was on the 18th floor the windows did a poor job of trying to muffle the noise. They offered to switch us across the hall, but I opted out because if the noise travels up 18 floors I doubt walking across the hall would make much of a difference. I get the fact that when you're in Vegas you should be on the move out and about, but there were times during the day I wanted to take a nap and was not able because it was so annoyingly loud!!!! The fact that I wasn't able to sleep passed 6:30 am because that's when construction started kills me. If I wanted to wake up at 6:30 am I would have stayed home. A hotel that you can't sleep in is about as pointless as a rental car you can't drive. It just ends up being a huge waste of money. I am only giving them 2 stars for customer service since we received a credit for 1 day of their resort fee charge. If you value sleep don't stay here.
###Assistant:
0 |
The worst experience hotel I even had in Las Vegas!! I wish I would give negative!! I come Vegas twice per year and always enjoyed the hotel and food here. Knowing LINQ just grand opening and the location was pretty good, so I want give it try. Pro: the location is good and room is pretty new. Con: the room is pretty small, especially the bathroom, tiny, with small standing shower. The room is good for one person, if you have two people, will be crowed. Also, the room is very simple, doesn't feel comfortable or won't make you feel you spend time in the room (maybe the reason they decorate like that is to make you feel spend more time on gambling). \nHOWEVER, the worst part: customer service in frond desk. is terrible!!!! I booked 4 night king bed room with view (paid $10 more for each night), my mom came first (arrive on wed night), and stay 3 night and I came sat for one night. When I arrive, I see the two small bed. My mom said when she checked in, they told her no king bed room available, and put her in two small bed room. Are you kidding??? Room booked out on wed?? Ok, but I saw so many empty room when I walked to elevator (maybe the guest just check out). I went to frond desk and asked why my mom get two single bed room. The woman Janine, terrible woman, don't know how she can work at frond desk. very bad manner, and said it in very mean way \""we never guarantee to give what room you booked on line\"". I told her but we booked king bed, if you don't have king bed room available, you can give other option, such as upgrade or change the room when the king bed room is available. She said \""no king bedroom available in hotel\""\uff0cFace impression you can leave if you don't like the hotel. When I asked really? Then I don't want to live here. Another girl at front desk (very friendly) and said, oh yes, we have king bedroom available but with no view. Hotel should give the option when they don't have the view room available, right? I take the king bedroom without view and ask them to refund me the room difference. (From began to end, Janine didn't smile and didn't apologize, and she is trying to tell you she has the right to put any guest at any room at her preference). I am not sure if they will since I still haven't checked out yet. So upset to write the review in room. won't spend any penny hereI and won't stay here ever never again! also booked couple room for CES in jan 2015 for the company, will go ahead to cancel on Monday. No wonder the review is so low for the new hotel. | 0 | ###Human:
Predict the sentiments for The worst experience hotel I even had in Las Vegas!! I wish I would give negative!! I come Vegas twice per year and always enjoyed the hotel and food here. Knowing LINQ just grand opening and the location was pretty good, so I want give it try. Pro: the location is good and room is pretty new. Con: the room is pretty small, especially the bathroom, tiny, with small standing shower. The room is good for one person, if you have two people, will be crowed. Also, the room is very simple, doesn't feel comfortable or won't make you feel you spend time in the room (maybe the reason they decorate like that is to make you feel spend more time on gambling). \nHOWEVER, the worst part: customer service in frond desk. is terrible!!!! I booked 4 night king bed room with view (paid $10 more for each night), my mom came first (arrive on wed night), and stay 3 night and I came sat for one night. When I arrive, I see the two small bed. My mom said when she checked in, they told her no king bed room available, and put her in two small bed room. Are you kidding??? Room booked out on wed?? Ok, but I saw so many empty room when I walked to elevator (maybe the guest just check out). I went to frond desk and asked why my mom get two single bed room. The woman Janine, terrible woman, don't know how she can work at frond desk. very bad manner, and said it in very mean way \""we never guarantee to give what room you booked on line\"". I told her but we booked king bed, if you don't have king bed room available, you can give other option, such as upgrade or change the room when the king bed room is available. She said \""no king bedroom available in hotel\""\uff0cFace impression you can leave if you don't like the hotel. When I asked really? Then I don't want to live here. Another girl at front desk (very friendly) and said, oh yes, we have king bedroom available but with no view. Hotel should give the option when they don't have the view room available, right? I take the king bedroom without view and ask them to refund me the room difference. (From began to end, Janine didn't smile and didn't apologize, and she is trying to tell you she has the right to put any guest at any room at her preference). I am not sure if they will since I still haven't checked out yet. So upset to write the review in room. won't spend any penny hereI and won't stay here ever never again! also booked couple room for CES in jan 2015 for the company, will go ahead to cancel on Monday. No wonder the review is so low for the new hotel.
###Assistant:
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WTF kind of hotel parking is this?! You go underground but the valet was closed. So I self parked and walked around in circles because there are no signs. Then I found my way out to where the Linq High Roller is and asked them where the hotel was...and they said that I needed to go into O'Shea's Casino. What a pain in the a$$. | 0 | ###Human:
Predict the sentiments for WTF kind of hotel parking is this?! You go underground but the valet was closed. So I self parked and walked around in circles because there are no signs. Then I found my way out to where the Linq High Roller is and asked them where the hotel was...and they said that I needed to go into O'Shea's Casino. What a pain in the a$$.
###Assistant:
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Currently staying here and I literally can't even. Our room was comped, but I definitely won't be back, nor do I recommend this hotel to anyone.\n\nIt's still under construction so there's that. The parking structure is super sketchy. It's not well lit and it's confusing as heck to get in to. I'm from Long Beach, and our structures are nicer than this. What the heck.\nWe had our room comp email and brought it to the front desk lady who told us that we had to book the room online and then come back. Basically she was saying she cannot even do her job which is to book rooms.\nI don't get cell service in here except for maybe in 5 minute pockets.\nFor the room:\nThe room is small, there isn't a coffee maker, the bathroom door doesn't close all the way, the channel selection sucks, and our view is of the sketch parking structure. We didn't pay for anything and I feel jipped.\n\nGo anywhere else. There are a million places to go on the strip | 0 | ###Human:
Predict the sentiments for Currently staying here and I literally can't even. Our room was comped, but I definitely won't be back, nor do I recommend this hotel to anyone.\n\nIt's still under construction so there's that. The parking structure is super sketchy. It's not well lit and it's confusing as heck to get in to. I'm from Long Beach, and our structures are nicer than this. What the heck.\nWe had our room comp email and brought it to the front desk lady who told us that we had to book the room online and then come back. Basically she was saying she cannot even do her job which is to book rooms.\nI don't get cell service in here except for maybe in 5 minute pockets.\nFor the room:\nThe room is small, there isn't a coffee maker, the bathroom door doesn't close all the way, the channel selection sucks, and our view is of the sketch parking structure. We didn't pay for anything and I feel jipped.\n\nGo anywhere else. There are a million places to go on the strip
###Assistant:
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Grumpy staff, mediocre casino, and there is some fucking construction going on. It starts at 7:00 am like it is necessary and it does not stop until everyone in the hotel is awake early. I will not come back ever again. | 0 | ###Human:
Predict the sentiments for Grumpy staff, mediocre casino, and there is some fucking construction going on. It starts at 7:00 am like it is necessary and it does not stop until everyone in the hotel is awake early. I will not come back ever again.
###Assistant:
0 |
Staying at Linq for the holidays. Since 6:30-7 am they are doing some sort of construction. Non stop noise and banging. This place is not relaxing at all. Vegas, you stay out so late and when you want to relax, the stupid construction won't allow you. We called guest services,they transferred me twice and third time after being on hold for 7 minutes, I talked to some one and requested a manager to come to our floor and hear this noise. He apologized and said we give you $50 credit in food n beverage. I said this credit is not going to help me relax. Keep the credit and get rid of this noise. He said oh, they are not suppose to do construction this early but I guess because of holidays. After all noise remained the same and they suggested we change our room. Insane holidays at LINQ. | 0 | ###Human:
Predict the sentiments for Staying at Linq for the holidays. Since 6:30-7 am they are doing some sort of construction. Non stop noise and banging. This place is not relaxing at all. Vegas, you stay out so late and when you want to relax, the stupid construction won't allow you. We called guest services,they transferred me twice and third time after being on hold for 7 minutes, I talked to some one and requested a manager to come to our floor and hear this noise. He apologized and said we give you $50 credit in food n beverage. I said this credit is not going to help me relax. Keep the credit and get rid of this noise. He said oh, they are not suppose to do construction this early but I guess because of holidays. After all noise remained the same and they suggested we change our room. Insane holidays at LINQ.
###Assistant:
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I walked down here to see how this casino looked and where it was. Apparently it replaced the Quad and is a huge improvement. It's a classier looking casino that features the High Roller: an enormous ferris wheel that has provides seating for a unique dining experience. The stores outside between Harrah's and the Quad is now between the Linq and the Flamingo. | 1 | ###Human:
Predict the sentiments for I walked down here to see how this casino looked and where it was. Apparently it replaced the Quad and is a huge improvement. It's a classier looking casino that features the High Roller: an enormous ferris wheel that has provides seating for a unique dining experience. The stores outside between Harrah's and the Quad is now between the Linq and the Flamingo.
###Assistant:
1 |
I wish that I could give a rating in a negative amount of stars. This place is an absolute shit hole with the worst customer service I have ever encountered in my life. I would not stay here again even if they paid me to. \n\nI looked on Yelp before I made the reservation here. Since most of the complaints and bad ratings seemed due to the construction at the time, I called the front desk to make sure that construction would be completed by the time of our arrival. I woke up to the sound of construction this morning. I work in construction so usually things like that don't bother me too much, it is just one of those things that has to be done. However, I am not talking about some guys hanging from scaffolding and banging hammers. I am talking about heavy equipment and large peices of metal being banged around first thing in the morning. I'm really not sure what they're doing out there, but from the sound of it I would guess that they are errecting an actual sized replica of the statue of liberty. \n\nWhen we first arrived and could finally check into our room, completely exhausted after traveling way too early in the morning, we were absolutely disgusted. Not only are the pictures online taken at angles that make them seem a LOT larger than their actual size, but our room was dirty. The carpet had not been vacuumed, there was hair on the bathroom floor, stains on the pillowcases, and some absolutely disgusting I-don't-want-to-know-what on the side of the bed frame. \nWhen I called down to the front desk to inform them of our problems, the woman who answered spent 10 minutes arguing with me before she sent up the housekeeping manager. I was informed that the person who told me that construction would be finished had been wrong and maybe I had called the wrong number because NO ONE there would have EVER said that. Then I was informed that these rooms were just gutted and remodeled, so there was NO WAY that there were stains on any of the pillowcases or that the room was as dirty as I said, but she would send the housekeeping manager up to check. Apparently the motto \""The customer is always right\"" has been replaced here by \""Blame it all on the customer\"". \n\nAfter the housekeeping manager came up, saw the room and fed us some story about a trainee cleaning it, we were offered a different room. Not a nicer room for all of our trouble, just a different room. With a worse view. The manager comped our \""resort fee\"" for the three day stay (amounting to a whopping $70 savings). (I'm not entirely sure what the resort fee is for in the first place, since half of the amenities listed on their website seem to not exist.) At this point we asked if we could just get a refund and go to another hotel, or even just to transfer to another property owned by the same company. Apparently since we booked through Travelocity, that was not an option. We called them, they were rude and less helpful than the hotel, but I'll save that for another review. \n\nSo now here we are. Being held hostage in one of the crappiest hotel rooms I have ever had the displeasure of staying in, because no one can seem to figure out how to give us a refund, or an upgrade, or a transfer. The room is about the size of a shoebox, with no windows that open to the outside. I'm not usually claustrophobic, but I pretty much want to crawl out of my skin while laying here and I have a stuffy nose from the lack of fresh air. There is absolutely no insulation in the walls. I just listened to my neighbor pee. Also got to listen to him having sex last night. I feel like maybe I have to buy him a drink now or something. The \""remodel\"" that they spoke of was a piss poor attempt at a lackluster cosmetic makeover and the bed is about as comfortable as passing out on a stack of newspapers. And there is no coffee maker. FOR THE LOVE OF ALL THAT IS HOLY, WHY WOULD YOU LEAVE HUNGOVER PEOPLE WITHOUT COFFEE IN THE MORNING?????? \n\nI could continue, but if you have read this far and still have any desire to stay here, then you are just dumb enough to deserve to stay here.\n\nPS- The neighbor just peed again. I have to know that, so now you do too. I'm really hoping to be dressed and gone before he has to poop. | 0 | ###Human:
Predict the sentiments for I wish that I could give a rating in a negative amount of stars. This place is an absolute shit hole with the worst customer service I have ever encountered in my life. I would not stay here again even if they paid me to. \n\nI looked on Yelp before I made the reservation here. Since most of the complaints and bad ratings seemed due to the construction at the time, I called the front desk to make sure that construction would be completed by the time of our arrival. I woke up to the sound of construction this morning. I work in construction so usually things like that don't bother me too much, it is just one of those things that has to be done. However, I am not talking about some guys hanging from scaffolding and banging hammers. I am talking about heavy equipment and large peices of metal being banged around first thing in the morning. I'm really not sure what they're doing out there, but from the sound of it I would guess that they are errecting an actual sized replica of the statue of liberty. \n\nWhen we first arrived and could finally check into our room, completely exhausted after traveling way too early in the morning, we were absolutely disgusted. Not only are the pictures online taken at angles that make them seem a LOT larger than their actual size, but our room was dirty. The carpet had not been vacuumed, there was hair on the bathroom floor, stains on the pillowcases, and some absolutely disgusting I-don't-want-to-know-what on the side of the bed frame. \nWhen I called down to the front desk to inform them of our problems, the woman who answered spent 10 minutes arguing with me before she sent up the housekeeping manager. I was informed that the person who told me that construction would be finished had been wrong and maybe I had called the wrong number because NO ONE there would have EVER said that. Then I was informed that these rooms were just gutted and remodeled, so there was NO WAY that there were stains on any of the pillowcases or that the room was as dirty as I said, but she would send the housekeeping manager up to check. Apparently the motto \""The customer is always right\"" has been replaced here by \""Blame it all on the customer\"". \n\nAfter the housekeeping manager came up, saw the room and fed us some story about a trainee cleaning it, we were offered a different room. Not a nicer room for all of our trouble, just a different room. With a worse view. The manager comped our \""resort fee\"" for the three day stay (amounting to a whopping $70 savings). (I'm not entirely sure what the resort fee is for in the first place, since half of the amenities listed on their website seem to not exist.) At this point we asked if we could just get a refund and go to another hotel, or even just to transfer to another property owned by the same company. Apparently since we booked through Travelocity, that was not an option. We called them, they were rude and less helpful than the hotel, but I'll save that for another review. \n\nSo now here we are. Being held hostage in one of the crappiest hotel rooms I have ever had the displeasure of staying in, because no one can seem to figure out how to give us a refund, or an upgrade, or a transfer. The room is about the size of a shoebox, with no windows that open to the outside. I'm not usually claustrophobic, but I pretty much want to crawl out of my skin while laying here and I have a stuffy nose from the lack of fresh air. There is absolutely no insulation in the walls. I just listened to my neighbor pee. Also got to listen to him having sex last night. I feel like maybe I have to buy him a drink now or something. The \""remodel\"" that they spoke of was a piss poor attempt at a lackluster cosmetic makeover and the bed is about as comfortable as passing out on a stack of newspapers. And there is no coffee maker. FOR THE LOVE OF ALL THAT IS HOLY, WHY WOULD YOU LEAVE HUNGOVER PEOPLE WITHOUT COFFEE IN THE MORNING?????? \n\nI could continue, but if you have read this far and still have any desire to stay here, then you are just dumb enough to deserve to stay here.\n\nPS- The neighbor just peed again. I have to know that, so now you do too. I'm really hoping to be dressed and gone before he has to poop.
###Assistant:
0 |
You can rename and put lipstick on a Pig, but the fact is its still a PIG. Look at the 600+ reviews on their previous business page for The Quad Las Vegas Resort & Casino. It tells the story. They may have remodeled part of it but the fact is their management team is less than stellar and their housekeeping is atrocious. Watch out for unadvertised extra fees and credit card hold charges without advanced authorization. Its one thing if they actually cared and tried to learn from reviews and customer complaints but the fact is they just dont care. If negative reviews existed, this hotel would be the poster child... | 0 | ###Human:
Predict the sentiments for You can rename and put lipstick on a Pig, but the fact is its still a PIG. Look at the 600+ reviews on their previous business page for The Quad Las Vegas Resort & Casino. It tells the story. They may have remodeled part of it but the fact is their management team is less than stellar and their housekeeping is atrocious. Watch out for unadvertised extra fees and credit card hold charges without advanced authorization. Its one thing if they actually cared and tried to learn from reviews and customer complaints but the fact is they just dont care. If negative reviews existed, this hotel would be the poster child...
###Assistant:
0 |
WARNING!!! This is IMPERIAL PALACE, NOT a new hotel as they may lead you to believe!!!\n\nWith that being said, I don't even know where to begin with the flipping list of complaints and how the IP duped and hijacked our vacation from the start......\n\nNo cell phone service= no data or communication as you please.....esp if you are ATT....\nTherefore you MUST pay 20$ a nite for the worlds worst internet service.....and can ONLY connect 2 items (phone, com, iPad, etc). Downloading ANYTHING is strictly forbidden and closely monitored= no Netflix, cannot order food, play ur games normally, etc.....\n\nConstruction= me SUPER annoyed during my Vegas vampire hours (starts at 6am). If u complain about this, they will ONLY offer to move u to another tower that is the old IP staunch.......ewwwwwwww\n\n\nRoom service? I think NOT, ONLY from 6:30 am to 1:30 pm.....unbelievable \n\nHungry and happen to want food outside that miserable time slot, then get dressed, or stay n ur Jammie's as I did, and be prepared to go hunting for your food= spending more $ at the flipping IP YOU did'nt even want to b at.....gettn pissed now!!!\n\nI wanted to order food from a service, but IP specifically c\u20acck-blocked that effort too......so now, ur hungover, sleep deprived, no room service, and gotta get ur lazy ass up to spend some more $$$ at this sht-hole.....food / effort / patience alone will cost u more than ur 3 nights here.........\n\nWant to complain or speak to the manager? Prepare yourself.......seriously, because this guys strategy of dealing with unhappy people as myself and my friends will only make ur temperature rise........really high. He does the ole bait and switch, or mor what u would call \""gaslight\"" u, dismiss ur concerns, and maybe offer something minimal in return......ugh.....\n\nI actually began identifying and having compassion with my captor......these poor employees have to deal with the brunt of pissed people as myself ALL DAY and all night long.......jeez....I'm even sick of my own complaining!!!\n\nLong story short.....stay somewhere else, or anywhere else for that matter..... | 0 | ###Human:
Predict the sentiments for WARNING!!! This is IMPERIAL PALACE, NOT a new hotel as they may lead you to believe!!!\n\nWith that being said, I don't even know where to begin with the flipping list of complaints and how the IP duped and hijacked our vacation from the start......\n\nNo cell phone service= no data or communication as you please.....esp if you are ATT....\nTherefore you MUST pay 20$ a nite for the worlds worst internet service.....and can ONLY connect 2 items (phone, com, iPad, etc). Downloading ANYTHING is strictly forbidden and closely monitored= no Netflix, cannot order food, play ur games normally, etc.....\n\nConstruction= me SUPER annoyed during my Vegas vampire hours (starts at 6am). If u complain about this, they will ONLY offer to move u to another tower that is the old IP staunch.......ewwwwwwww\n\n\nRoom service? I think NOT, ONLY from 6:30 am to 1:30 pm.....unbelievable \n\nHungry and happen to want food outside that miserable time slot, then get dressed, or stay n ur Jammie's as I did, and be prepared to go hunting for your food= spending more $ at the flipping IP YOU did'nt even want to b at.....gettn pissed now!!!\n\nI wanted to order food from a service, but IP specifically c\u20acck-blocked that effort too......so now, ur hungover, sleep deprived, no room service, and gotta get ur lazy ass up to spend some more $$$ at this sht-hole.....food / effort / patience alone will cost u more than ur 3 nights here.........\n\nWant to complain or speak to the manager? Prepare yourself.......seriously, because this guys strategy of dealing with unhappy people as myself and my friends will only make ur temperature rise........really high. He does the ole bait and switch, or mor what u would call \""gaslight\"" u, dismiss ur concerns, and maybe offer something minimal in return......ugh.....\n\nI actually began identifying and having compassion with my captor......these poor employees have to deal with the brunt of pissed people as myself ALL DAY and all night long.......jeez....I'm even sick of my own complaining!!!\n\nLong story short.....stay somewhere else, or anywhere else for that matter.....
###Assistant:
0 |
The customer service is terrible, the workers are rude and you have to pay for the WiFi. | 0 | ###Human:
Predict the sentiments for The customer service is terrible, the workers are rude and you have to pay for the WiFi.
###Assistant:
0 |
Just some quick thoughts on my stay at the \""new\"" Linq Hotel & Casino, a place I will highly not recommend.\n\nFront desk staff was the worst of my stay - and my first impression. Here are a few things that set my entire New Year's Holiday week off in the wrong direction:\n\n1 The registration desk was fairly small and no clear signs on where Platinum (or higher) members were to go to take their advantage of their membership.\n\n2 I attempted to check in early and was immediately told it wasn't available. Understandable, but asked to check in anyways and be contacted when available like I have been in 3-4 of the other Caesars properties. I was looked at like that has never been done before and was denied. \""Just come back at 1PM and see what we have available,\"" she said.\n\n3 When I went back at the requested time, I asked for a strip view. Granted, they weren't completed with remodeling, but instead of a courtesy \""I'm sorry, those rooms aren't available,\"" I got a very defensive response: \""Ha! No, we have no rooms on that side.\"" Then I asked for as high up as possible and smoking and was interrupted with a \""No. All smoking rooms are ONLY on the 7th floor.\""\n\n4 Then I was told I had to put down $200 deposit for my complimentary room. This is common for whenever I stay at the Caesars properties. I never want to do this and request that do not charge me and I will handle all room charges on my own. The clerk and I went back and forth on this until she called the manager over. I advised Caesars Palace never does this to me, and he said they were two different properties. I advised, same company to which he threatened to cancel my reservation! Having no choice, I accepted the $200 deposit. (Which, by the way, was not meant for room charges as I learned later when trying to use some of that. It was just some blank deposit that took more than 2 days to be returned to me - as of writing this review, I have not received my deposit back.)\n\nI might be paranoid, but in retaliation from my objections at the front desk, I got the absolute worst room available with construction outside that was so loud, it rattled my window beginning at 6AM and ending pretty late in the day. (I should've been told, or at minimum apologized for, the construction would be both very loud and begun at 6AM. At times, I couldn't even hear my TV thanks to the rattling outside.) Not to mention the view was horrible.\n\nThe room itself was average, at best. The window was not tinted, so everyone could look into other people's rooms and the place was hyper small with an air conditioner from a Motel 6 and a not-so-comfortable bed. \n\nAlso, the smoking room had no ash tray, no lotion, small bathroom, TV with no visible plug-ins and I could hear everything in the adjoining rooms and hallway. Overall, it was, in fact, the Motel 6 equivalent of the other Caesars properties. I got the room comped from my play at Caesars, but for the price I saw online, my jaw dropped on how this was barely worth $29/night.\n\nThe only positives about the place were the staff outside the front desk and the shampoo/conditioner/body wash dispensers in the shower were very nice. But, the first impression and the highly mediocre room will have me never stepping foot into the establishment any time soon. | 0 | ###Human:
Predict the sentiments for Just some quick thoughts on my stay at the \""new\"" Linq Hotel & Casino, a place I will highly not recommend.\n\nFront desk staff was the worst of my stay - and my first impression. Here are a few things that set my entire New Year's Holiday week off in the wrong direction:\n\n1 The registration desk was fairly small and no clear signs on where Platinum (or higher) members were to go to take their advantage of their membership.\n\n2 I attempted to check in early and was immediately told it wasn't available. Understandable, but asked to check in anyways and be contacted when available like I have been in 3-4 of the other Caesars properties. I was looked at like that has never been done before and was denied. \""Just come back at 1PM and see what we have available,\"" she said.\n\n3 When I went back at the requested time, I asked for a strip view. Granted, they weren't completed with remodeling, but instead of a courtesy \""I'm sorry, those rooms aren't available,\"" I got a very defensive response: \""Ha! No, we have no rooms on that side.\"" Then I asked for as high up as possible and smoking and was interrupted with a \""No. All smoking rooms are ONLY on the 7th floor.\""\n\n4 Then I was told I had to put down $200 deposit for my complimentary room. This is common for whenever I stay at the Caesars properties. I never want to do this and request that do not charge me and I will handle all room charges on my own. The clerk and I went back and forth on this until she called the manager over. I advised Caesars Palace never does this to me, and he said they were two different properties. I advised, same company to which he threatened to cancel my reservation! Having no choice, I accepted the $200 deposit. (Which, by the way, was not meant for room charges as I learned later when trying to use some of that. It was just some blank deposit that took more than 2 days to be returned to me - as of writing this review, I have not received my deposit back.)\n\nI might be paranoid, but in retaliation from my objections at the front desk, I got the absolute worst room available with construction outside that was so loud, it rattled my window beginning at 6AM and ending pretty late in the day. (I should've been told, or at minimum apologized for, the construction would be both very loud and begun at 6AM. At times, I couldn't even hear my TV thanks to the rattling outside.) Not to mention the view was horrible.\n\nThe room itself was average, at best. The window was not tinted, so everyone could look into other people's rooms and the place was hyper small with an air conditioner from a Motel 6 and a not-so-comfortable bed. \n\nAlso, the smoking room had no ash tray, no lotion, small bathroom, TV with no visible plug-ins and I could hear everything in the adjoining rooms and hallway. Overall, it was, in fact, the Motel 6 equivalent of the other Caesars properties. I got the room comped from my play at Caesars, but for the price I saw online, my jaw dropped on how this was barely worth $29/night.\n\nThe only positives about the place were the staff outside the front desk and the shampoo/conditioner/body wash dispensers in the shower were very nice. But, the first impression and the highly mediocre room will have me never stepping foot into the establishment any time soon.
###Assistant:
0 |
Oh goodness, where to start...\n\nThe rooms were updated and had a modern theme, but the parking structure was not updated and was as terrible as it used to be when it was Imperial Palace years ago. Also, there were no clearly marked signs to the hotel entrance once you park in a tight space. Best way to get in/out of the structure was through Koval. In/out access during the evening is a bit frustrating. There are \""traffic controllers\"" that have no idea how to direct traffic. \n\nUpon checking in at registration, it was a bit confusing, they didn't have those crowd/lane control poles; instead there was an actual person directing you to the next attendant. \n\nWhen using the elevator, there is a security guard in a bright neon vest that has to see your key card to confirm your are a hotel guest. It's fine, but the process can be slow if there are lots of people waiting. Other hotels require hotel guests to swipe their cards in the elevators as confirmation before pressing the floor numbers. \n\nOther reviewers mentioned hearing construction early in the morning. We stayed (for 2 nights) on the 3rd floor, overlooking the pool renovation, so my fianc\u00e9 and I were a bit concerned. The first morning we were startled by a loud noise coming from the room next door. It sounded like someone was hanging something on the wall or what not. The noise went on for 30 minutes and stopped.\n\nRandomness: during the first night we stayed, we saw some vomit around the elevator threshold on the third floor. By the time we left (2 days later), it was still there, but dried up. Eww.\n\nWe only stayed here because it was close to the Mirage for a cheer competition we were in town for in December. Our total cost was a little over $200, which is decent for being on the strip. \n\nPros: modern, comfy rooms with plenty of space and outlets. \n\nThere are clearly several areas that require improvement though. Skipping this place next time. | 0 | ###Human:
Predict the sentiments for Oh goodness, where to start...\n\nThe rooms were updated and had a modern theme, but the parking structure was not updated and was as terrible as it used to be when it was Imperial Palace years ago. Also, there were no clearly marked signs to the hotel entrance once you park in a tight space. Best way to get in/out of the structure was through Koval. In/out access during the evening is a bit frustrating. There are \""traffic controllers\"" that have no idea how to direct traffic. \n\nUpon checking in at registration, it was a bit confusing, they didn't have those crowd/lane control poles; instead there was an actual person directing you to the next attendant. \n\nWhen using the elevator, there is a security guard in a bright neon vest that has to see your key card to confirm your are a hotel guest. It's fine, but the process can be slow if there are lots of people waiting. Other hotels require hotel guests to swipe their cards in the elevators as confirmation before pressing the floor numbers. \n\nOther reviewers mentioned hearing construction early in the morning. We stayed (for 2 nights) on the 3rd floor, overlooking the pool renovation, so my fianc\u00e9 and I were a bit concerned. The first morning we were startled by a loud noise coming from the room next door. It sounded like someone was hanging something on the wall or what not. The noise went on for 30 minutes and stopped.\n\nRandomness: during the first night we stayed, we saw some vomit around the elevator threshold on the third floor. By the time we left (2 days later), it was still there, but dried up. Eww.\n\nWe only stayed here because it was close to the Mirage for a cheer competition we were in town for in December. Our total cost was a little over $200, which is decent for being on the strip. \n\nPros: modern, comfy rooms with plenty of space and outlets. \n\nThere are clearly several areas that require improvement though. Skipping this place next time.
###Assistant:
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Looks can be very deceiving. If I were you, I would invest in another hotel to get your money's worth. They offer wifi, free if you pay for the resort fee but other wise, you would have to pay 14.99 for premium. In order to use the wifi, it only allows two device per room. \n\nWe got the best view.. The Great Wall of China. Literally, you're just looking at a wall. I understand that the hotel is still under construction, but that's still unacceptable. The windows are not tinted either, so anyone can see through your room. \n\nWe ended up getting over charge for using the wifi for having more than one devices. Their wifi is so slow too, it's just not worth it. | 0 | ###Human:
Predict the sentiments for Looks can be very deceiving. If I were you, I would invest in another hotel to get your money's worth. They offer wifi, free if you pay for the resort fee but other wise, you would have to pay 14.99 for premium. In order to use the wifi, it only allows two device per room. \n\nWe got the best view.. The Great Wall of China. Literally, you're just looking at a wall. I understand that the hotel is still under construction, but that's still unacceptable. The windows are not tinted either, so anyone can see through your room. \n\nWe ended up getting over charge for using the wifi for having more than one devices. Their wifi is so slow too, it's just not worth it.
###Assistant:
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Worst customer service ever. \nHotel front desk agents are nice but the shift supervisor (really old lady with bangs and glasses) was RUDE. wont even let you talk or even try to listen. \nOur hotel reservation was cancelled because we didnt show up before midnight. \nWe've been to bigger hotels and we usually arrive past midnight and we dont have problems checking in. \nWe paid for that room so it should have been guaranteed to us for 24hrs. \nThey got paid double for those rooms (i reserved 2 rooms) that night. The amount we paid and who ever got those rooms. \nWe have to wait until 6pm to finally get a room. \nAnd we have older people in our group. \n\n\nWill never ever recommend this hotel.\nAnd that shift supervisor should learn good customer service if she is working in a hotel. \nRude rude rude old lady. She was saying its hotel policy that we call them before midnight. She can explain that nicely and not talk rudely to people who are tired from travelling. \nNo manners. Telling us to stop talking and listen to what she wanted to say. I think we should have tried to be rude to her too. But we are not that kind of people. \n\nA few people witnessed that encounter and they said she was really rude to us. | 0 | ###Human:
Predict the sentiments for Worst customer service ever. \nHotel front desk agents are nice but the shift supervisor (really old lady with bangs and glasses) was RUDE. wont even let you talk or even try to listen. \nOur hotel reservation was cancelled because we didnt show up before midnight. \nWe've been to bigger hotels and we usually arrive past midnight and we dont have problems checking in. \nWe paid for that room so it should have been guaranteed to us for 24hrs. \nThey got paid double for those rooms (i reserved 2 rooms) that night. The amount we paid and who ever got those rooms. \nWe have to wait until 6pm to finally get a room. \nAnd we have older people in our group. \n\n\nWill never ever recommend this hotel.\nAnd that shift supervisor should learn good customer service if she is working in a hotel. \nRude rude rude old lady. She was saying its hotel policy that we call them before midnight. She can explain that nicely and not talk rudely to people who are tired from travelling. \nNo manners. Telling us to stop talking and listen to what she wanted to say. I think we should have tried to be rude to her too. But we are not that kind of people. \n\nA few people witnessed that encounter and they said she was really rude to us.
###Assistant:
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For the price, it is decent; but, it should be A LOT better. This hotel is a 2 to 2.25 out of 5. The rooms are clean and smell good. The service and staff are hit or miss, being either adequate or border line rude. I do not understand how any hotel could ever treat their guests like they do, let alone a hotel/casino on the LV strip. \n***Side note: They have signs stating that they \""do not\"" allow outside food or beverages and they have security guards at the elevators to ensure you do not bring any coolers in. This lowered my rating 1 point off the bat. | 0 | ###Human:
Predict the sentiments for For the price, it is decent; but, it should be A LOT better. This hotel is a 2 to 2.25 out of 5. The rooms are clean and smell good. The service and staff are hit or miss, being either adequate or border line rude. I do not understand how any hotel could ever treat their guests like they do, let alone a hotel/casino on the LV strip. \n***Side note: They have signs stating that they \""do not\"" allow outside food or beverages and they have security guards at the elevators to ensure you do not bring any coolers in. This lowered my rating 1 point off the bat.
###Assistant:
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Finally a Freddy's right near my house! Love their steakburgers & grilled hotdogs. Fries are great too. The best best best frozen custard in the east valley IMO. So delicious! Very friendly staff at all locations and good service. If you've never had a steakburger, try Freddy's first. If you've never tried Freddy's steakburger, what are you waiting for??? | 1 | ###Human:
Predict the sentiments for Finally a Freddy's right near my house! Love their steakburgers & grilled hotdogs. Fries are great too. The best best best frozen custard in the east valley IMO. So delicious! Very friendly staff at all locations and good service. If you've never had a steakburger, try Freddy's first. If you've never tried Freddy's steakburger, what are you waiting for???
###Assistant:
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Pros: excellent burgers and I love super skinny fries. ( even though you have to eat them really fast so they don't get cold ) cost for 2 with burgers, fries, onion rings, shake and mini sundae was about 23.00. Pretty good deal. I loved it but my husband preferred 5 guys but I am the one writing the review, Cons: when we got there at 6 on a Friday night there were 10 or so people in front of us. So we were standing next to booths with people eating. Nothing like a butt in your face while dining ! That is poor restaurant design and should be fixed. Smashburger does it as well as fuddruckers. So fix this part and you will have a successful place. Loved it! | 1 | ###Human:
Predict the sentiments for Pros: excellent burgers and I love super skinny fries. ( even though you have to eat them really fast so they don't get cold ) cost for 2 with burgers, fries, onion rings, shake and mini sundae was about 23.00. Pretty good deal. I loved it but my husband preferred 5 guys but I am the one writing the review, Cons: when we got there at 6 on a Friday night there were 10 or so people in front of us. So we were standing next to booths with people eating. Nothing like a butt in your face while dining ! That is poor restaurant design and should be fixed. Smashburger does it as well as fuddruckers. So fix this part and you will have a successful place. Loved it!
###Assistant:
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Come for the custard, steer clear of the rest.\n\nLocation was clean = 1 star\nStaff was friendly and prompt = 1 star\nFood execution = 0 stars\n\nBurger patties are thinner than the pickles., they missed adding cheese to my burger as ordered. The only thing thinner than the patty was the fries.\n\nChicago style dog did not fit on the bun and and fell apart while trying to eat.\n\nDo yourself a favor and eat at Five guys around the corner and just come for custard. | 0 | ###Human:
Predict the sentiments for Come for the custard, steer clear of the rest.\n\nLocation was clean = 1 star\nStaff was friendly and prompt = 1 star\nFood execution = 0 stars\n\nBurger patties are thinner than the pickles., they missed adding cheese to my burger as ordered. The only thing thinner than the patty was the fries.\n\nChicago style dog did not fit on the bun and and fell apart while trying to eat.\n\nDo yourself a favor and eat at Five guys around the corner and just come for custard.
###Assistant:
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Wow!.. This place is beautiful. They did a great job on the building the patio and the original Minder Binders. Maybe they are not officially open yet or something but...... No servers on this beautiful patio?. Not sure why they would do that. And not to mention the fact there is only about two tables on the patio right now. And $4 for a can of Miller Light?..that is crazy!. I will have to stick with Four Peaks they know how to do it right. I won't be coming back to the New Minder Binders. Sorry | 0 | ###Human:
Predict the sentiments for Wow!.. This place is beautiful. They did a great job on the building the patio and the original Minder Binders. Maybe they are not officially open yet or something but...... No servers on this beautiful patio?. Not sure why they would do that. And not to mention the fact there is only about two tables on the patio right now. And $4 for a can of Miller Light?..that is crazy!. I will have to stick with Four Peaks they know how to do it right. I won't be coming back to the New Minder Binders. Sorry
###Assistant:
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Great food, service and atmosphere! Everyone is so friendly and courteous. The alcohol selection is awesome!! \n\nThey are room rentals for private parties. The patio has plenty of room for a group. Variety of people from business professionals, construction workers to the elderly. \n\nIt was great hearing stories from people who had been here years ago and the \""great memories\"" (insert cheesy grin) that this place brings back to them. A must stop and see in Tempe!! | 1 | ###Human:
Predict the sentiments for Great food, service and atmosphere! Everyone is so friendly and courteous. The alcohol selection is awesome!! \n\nThey are room rentals for private parties. The patio has plenty of room for a group. Variety of people from business professionals, construction workers to the elderly. \n\nIt was great hearing stories from people who had been here years ago and the \""great memories\"" (insert cheesy grin) that this place brings back to them. A must stop and see in Tempe!!
###Assistant:
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Below average bar food. This place advertises that they are a restaurant but the menu is limited and the food is terrible. I'm sure it would be fun to come with a group on the weekend but do not come for lunch or dinner. $27 for 2 and I would have rather had the McDonald dollar menu. Service was good and staff was nice though. | 0 | ###Human:
Predict the sentiments for Below average bar food. This place advertises that they are a restaurant but the menu is limited and the food is terrible. I'm sure it would be fun to come with a group on the weekend but do not come for lunch or dinner. $27 for 2 and I would have rather had the McDonald dollar menu. Service was good and staff was nice though.
###Assistant:
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first time in, staff was friendly and the owner dale is awesome! super friendly and genuine. this place is a 5 minute walk from home, I'll be back time and again. thanks for the southern comfort chicken tenders :) | 1 | ###Human:
Predict the sentiments for first time in, staff was friendly and the owner dale is awesome! super friendly and genuine. this place is a 5 minute walk from home, I'll be back time and again. thanks for the southern comfort chicken tenders :)
###Assistant:
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I'll try not to use the word \""fantastic\"" as often as I'd like, but there's really no way around it. This place is...wait for it...AWESOME! (what did you THINK I would say?)\nThe burgers are incredibly juicy and delicious with a lightly crispy buttered bun. The sweet potato fries even had POWDERED SUGAR on them - just perfect. The barbecue sauce is some of the best I've ever tasted, and the service is top-notch. Even the music is chosen so well, from \""My Girl\"" to \""Hotel California\"" to current music with about 15 minutes in between. Not to mention the deep history and restoration of which inside that building. We walked around exploring it for about 20 minutes after dinner.\n\nStop wondering where you want to eat and just GO HERE! You will not regret it :-) | 1 | ###Human:
Predict the sentiments for I'll try not to use the word \""fantastic\"" as often as I'd like, but there's really no way around it. This place is...wait for it...AWESOME! (what did you THINK I would say?)\nThe burgers are incredibly juicy and delicious with a lightly crispy buttered bun. The sweet potato fries even had POWDERED SUGAR on them - just perfect. The barbecue sauce is some of the best I've ever tasted, and the service is top-notch. Even the music is chosen so well, from \""My Girl\"" to \""Hotel California\"" to current music with about 15 minutes in between. Not to mention the deep history and restoration of which inside that building. We walked around exploring it for about 20 minutes after dinner.\n\nStop wondering where you want to eat and just GO HERE! You will not regret it :-)
###Assistant:
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Food was terrible. Do yourself a favor and head 1 block south to four peaks. This place will probably be shut down in 3 months. | 0 | ###Human:
Predict the sentiments for Food was terrible. Do yourself a favor and head 1 block south to four peaks. This place will probably be shut down in 3 months.
###Assistant:
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Don't go if you have kids, they don't have high chairs and don't plan to in the future. Food was pretty good, building was cool, but the hostess, waiter and apparently management made it clear that they didn't want it to be a place where you'd bring kids. It seems like they would want families to come given that they were 90% empty on a Tuesday for lunch. | 0 | ###Human:
Predict the sentiments for Don't go if you have kids, they don't have high chairs and don't plan to in the future. Food was pretty good, building was cool, but the hostess, waiter and apparently management made it clear that they didn't want it to be a place where you'd bring kids. It seems like they would want families to come given that they were 90% empty on a Tuesday for lunch.
###Assistant:
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Skip the hostess station. Didn't seem to care if we stayed or not. Sat at the bar. Staff was great, friendly! Will come back for food, pizza and burger were really good. | 1 | ###Human:
Predict the sentiments for Skip the hostess station. Didn't seem to care if we stayed or not. Sat at the bar. Staff was great, friendly! Will come back for food, pizza and burger were really good.
###Assistant:
1 |
We celebrated my husbands 60th birthday here with good friends, The service was excellent, the food was Delish. We had a large party and the entire staff was wonderful. The place has so many memories we had a blast and closed the place down at the end of the night.Go Go Go. | 1 | ###Human:
Predict the sentiments for We celebrated my husbands 60th birthday here with good friends, The service was excellent, the food was Delish. We had a large party and the entire staff was wonderful. The place has so many memories we had a blast and closed the place down at the end of the night.Go Go Go.
###Assistant:
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The burgers made fresh daily are great, and the pizza is among the best in the valley.\nNice, cozy atmosphere. | 1 | ###Human:
Predict the sentiments for The burgers made fresh daily are great, and the pizza is among the best in the valley.\nNice, cozy atmosphere.
###Assistant:
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First time at this brand new establishment. We had a group of ten and were treated very wonderful. It wasn't very busy which surprised us all that some of the rolls took so long to come out, but as soon we notified our waitress she immediately took care of it. The food was amazing and the staff was just as amazing. The music is dancy (it wasn't too loud but if that bothers you it might not make for a good ambiance experience for you) and they have kung foo on tv (awesome). I would definitely hope for this place to thrive. | 1 | ###Human:
Predict the sentiments for First time at this brand new establishment. We had a group of ten and were treated very wonderful. It wasn't very busy which surprised us all that some of the rolls took so long to come out, but as soon we notified our waitress she immediately took care of it. The food was amazing and the staff was just as amazing. The music is dancy (it wasn't too loud but if that bothers you it might not make for a good ambiance experience for you) and they have kung foo on tv (awesome). I would definitely hope for this place to thrive.
###Assistant:
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The dumplings were good. The service was sketchy. The featured item in the menu was boxed in the middle of the menu was mushrooms cooked on a 1000f oven. We sent them back. They were not good and not hot. They had a sauce on the outside of them that tasted like cold sweet BBQ sauce. The sushi rolls were tastee but we were given the happy hour menu after happy hour. They didn't have the shrimp and bacon skewer. They didn't have the Anchor Brown beer I ordered. We ordered desert and the guy brought out the snowball and left the serving tray. With all this, as we were leaving and stopped by the bar and I asked what was in the big clear Vats with cantaloupe floating in them. The bar tender's responded \""Cocaine\"" I was like what??? The other bartender quickly ran up and explained it was infused saki. Probably won't go back for a while. Will let them shake out the wrinkles. | 0 | ###Human:
Predict the sentiments for The dumplings were good. The service was sketchy. The featured item in the menu was boxed in the middle of the menu was mushrooms cooked on a 1000f oven. We sent them back. They were not good and not hot. They had a sauce on the outside of them that tasted like cold sweet BBQ sauce. The sushi rolls were tastee but we were given the happy hour menu after happy hour. They didn't have the shrimp and bacon skewer. They didn't have the Anchor Brown beer I ordered. We ordered desert and the guy brought out the snowball and left the serving tray. With all this, as we were leaving and stopped by the bar and I asked what was in the big clear Vats with cantaloupe floating in them. The bar tender's responded \""Cocaine\"" I was like what??? The other bartender quickly ran up and explained it was infused saki. Probably won't go back for a while. Will let them shake out the wrinkles.
###Assistant:
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I visted on monday .Like this place a lot I see a lot of potential .Brand new .Cons I ordered things on the menu the girl came back and I was told sorry we are not offering that item yet . Couldn't order food for a while just Sushi which took forever and a day to make it on our table. Pros It is definatley better than when it was extreme sushi. The food was very tasty.Get the Pork belly !The house drink I had was very good . The ambiance is top notch . Feels like fine dining without $$$$$ prices . Our servers a short brunette and a tall blonde gave great service. The music was good and not too loud . Overall I will be back in due time to try things when the full menu us offered | 1 | ###Human:
Predict the sentiments for I visted on monday .Like this place a lot I see a lot of potential .Brand new .Cons I ordered things on the menu the girl came back and I was told sorry we are not offering that item yet . Couldn't order food for a while just Sushi which took forever and a day to make it on our table. Pros It is definatley better than when it was extreme sushi. The food was very tasty.Get the Pork belly !The house drink I had was very good . The ambiance is top notch . Feels like fine dining without $$$$$ prices . Our servers a short brunette and a tall blonde gave great service. The music was good and not too loud . Overall I will be back in due time to try things when the full menu us offered
###Assistant:
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Food, decor, service, ambience was perfect! Everything I ordered was good! The resting panda cocktail was light & refreshing. Great quality food & presentation! Definitely coming back for more! | 1 | ###Human:
Predict the sentiments for Food, decor, service, ambience was perfect! Everything I ordered was good! The resting panda cocktail was light & refreshing. Great quality food & presentation! Definitely coming back for more!
###Assistant:
1 |
Amazing, Sexy, Food Porn, Divine Delicious Eats- Just fucking yum!\nFoodGasms Galore!\nCute, super cute people!\nChef Shawn Rocks! | 1 | ###Human:
Predict the sentiments for Amazing, Sexy, Food Porn, Divine Delicious Eats- Just fucking yum!\nFoodGasms Galore!\nCute, super cute people!\nChef Shawn Rocks!
###Assistant:
1 |
Small portions. Expensive. Limited menu. Not a single thing for kids/teens to eat. $4 for a kids orange juice. Staff wasn't very friendly. $100 tab and we left hungry.\nNOT FAMILY OR KID FRIENDLY.\nWe won't be back... | 0 | ###Human:
Predict the sentiments for Small portions. Expensive. Limited menu. Not a single thing for kids/teens to eat. $4 for a kids orange juice. Staff wasn't very friendly. $100 tab and we left hungry.\nNOT FAMILY OR KID FRIENDLY.\nWe won't be back...
###Assistant:
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Inviting atmosphere, amazing food, good looking and friendly staff..Lucky Foos exceeded our expectations..I think my Husband and I found our new favorite date night spot.. | 1 | ###Human:
Predict the sentiments for Inviting atmosphere, amazing food, good looking and friendly staff..Lucky Foos exceeded our expectations..I think my Husband and I found our new favorite date night spot..
###Assistant:
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This is the type of place that makes you feel like a thousand bucks without actually spending it. The happy hour menu has sushi! I mean what more can you ask for in life? Bartender was awesome! Super trendy spot with good music & such a chill vibe. The original cocktails are a must! You won't regret skipping the beer. | 1 | ###Human:
Predict the sentiments for This is the type of place that makes you feel like a thousand bucks without actually spending it. The happy hour menu has sushi! I mean what more can you ask for in life? Bartender was awesome! Super trendy spot with good music & such a chill vibe. The original cocktails are a must! You won't regret skipping the beer.
###Assistant:
1 |
Mediocrity at its best. \n\nWeird, spotty service. The staff seems snooty already...as if they're already a successful restaurant. \n\nFar from it...\n\nWe stood at the front entrance for a few minutes with no one to greet us before taking matters into our own hands. We walked over to the left side of the restaurant where we saw a group of about five people conversing. They finally took notice and sat us. They continued conversing for the next five minutes until one of them came over to serve us. Again...weird.\n\nWe ordered some happy hour items: wings, tacos, sushi rolls. Nothing had pizazz. Nothing was impressive...very boring and blah. \n\nThat's enough out of me. They didn't want to give me the time of day, so I won't either with a long winded review. Just not impressed. \n\nShould've gone to sushi-mon. | 0 | ###Human:
Predict the sentiments for Mediocrity at its best. \n\nWeird, spotty service. The staff seems snooty already...as if they're already a successful restaurant. \n\nFar from it...\n\nWe stood at the front entrance for a few minutes with no one to greet us before taking matters into our own hands. We walked over to the left side of the restaurant where we saw a group of about five people conversing. They finally took notice and sat us. They continued conversing for the next five minutes until one of them came over to serve us. Again...weird.\n\nWe ordered some happy hour items: wings, tacos, sushi rolls. Nothing had pizazz. Nothing was impressive...very boring and blah. \n\nThat's enough out of me. They didn't want to give me the time of day, so I won't either with a long winded review. Just not impressed. \n\nShould've gone to sushi-mon.
###Assistant:
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This place has decent ambiance and decor, I liked the music playing, and our server was well put together, friendly, and on top of things. So why the two stars? The food is where this place falls flat on its face. \n\nWe went in on a Monday night. There was one other couple seated at a table and a few people at the bar. Other than that, it was a bunch of staff mulling around with nothing to do. Ghost town.\n\nI was starving and ready to hop all over the menu. We got the Warm Root Salad (which wasn't bad, but also wasn't warm), two miso bowls which were just average, and two sushi rolls which were just plain not good. On one roll the rice was very compacted and dry, to the point where it was almost inedible without adding soy sauce, yet somehow the second roll was soggy and mushy. My lady companion is from Hawaii and knows her sushi. She said it tasted like the rolls sat in the fridge all night and then they just topped them with fresh fish, which I have to concur. The mushrooms in our miso bowls were clearly dried and then rehydrated. The quality of ingredients was just underwhelming. \n\nAlso, I ordered a Moscow Mule, which didn't taste bad, but it also didn't taste like it had a drop of alcohol in it. I wasn't going to say anything, but when my server asked how the Mule was, I answered honestly, \""It tastes a little weak...\"" Her response was, \""Oh...I'll have to let the bartender know.\"" But that was it. No offer to remake it, comp it, or anything. $10 for a weak drink is kind of lame. \n\nOur bill was about $60 and I still left a nice tip because our server was nice, but I see no reason to return here. I was still kind of hungry when I left and would have ordered more if the food were better. Maybe it was an off night, but with no customers and very mediocre food, I don't see where all of these great reviews are coming from or how they'll be able to keep their doors open. | 0 | ###Human:
Predict the sentiments for This place has decent ambiance and decor, I liked the music playing, and our server was well put together, friendly, and on top of things. So why the two stars? The food is where this place falls flat on its face. \n\nWe went in on a Monday night. There was one other couple seated at a table and a few people at the bar. Other than that, it was a bunch of staff mulling around with nothing to do. Ghost town.\n\nI was starving and ready to hop all over the menu. We got the Warm Root Salad (which wasn't bad, but also wasn't warm), two miso bowls which were just average, and two sushi rolls which were just plain not good. On one roll the rice was very compacted and dry, to the point where it was almost inedible without adding soy sauce, yet somehow the second roll was soggy and mushy. My lady companion is from Hawaii and knows her sushi. She said it tasted like the rolls sat in the fridge all night and then they just topped them with fresh fish, which I have to concur. The mushrooms in our miso bowls were clearly dried and then rehydrated. The quality of ingredients was just underwhelming. \n\nAlso, I ordered a Moscow Mule, which didn't taste bad, but it also didn't taste like it had a drop of alcohol in it. I wasn't going to say anything, but when my server asked how the Mule was, I answered honestly, \""It tastes a little weak...\"" Her response was, \""Oh...I'll have to let the bartender know.\"" But that was it. No offer to remake it, comp it, or anything. $10 for a weak drink is kind of lame. \n\nOur bill was about $60 and I still left a nice tip because our server was nice, but I see no reason to return here. I was still kind of hungry when I left and would have ordered more if the food were better. Maybe it was an off night, but with no customers and very mediocre food, I don't see where all of these great reviews are coming from or how they'll be able to keep their doors open.
###Assistant:
0 |
This is my first time to lucky foo and as an avid foodie and after seeing them on Instagram I wanted to give them try. \n\nFrom walking in it looks like a cool place, modern seating updated fixtures and a chill atmosphere. \n\nWe were allowed to seat ourselves which was fine and wasn't really a problem. The problem was the lack of attention and service that we received. It took at least 10 minutes till someone asked if we had drink orders in yet. And overall all the servers seem uninterested in helping. Working in hospitality I think I just had a higher standard especially for a nice place like this. \nWhen you had as little customers as they had only 5-6 other tables is when servers should be trying to take extra care of their customers not check on them every 15 minutes \n\nI think that if they just went over their manners it would go a long way. A simple please, thank you and your welcome goes a long way. The only server who actually responded to my thank you with a your welcome instead of a k was \""James\"" also the only server to introduce himself \n\n\nThe food is pretty good the miso ramen was the best I would recommend it! The portions are alittle small side \n\nOverall I think that this negative experience would make me not come back, but I think everyone has off days but overall when you work in the service industry regardless of how you feel you gotta suck it up and put your customers first. Something management should really focus on. \n\nI'll be trying it again in a few months hopefully it'll be better next time | 0 | ###Human:
Predict the sentiments for This is my first time to lucky foo and as an avid foodie and after seeing them on Instagram I wanted to give them try. \n\nFrom walking in it looks like a cool place, modern seating updated fixtures and a chill atmosphere. \n\nWe were allowed to seat ourselves which was fine and wasn't really a problem. The problem was the lack of attention and service that we received. It took at least 10 minutes till someone asked if we had drink orders in yet. And overall all the servers seem uninterested in helping. Working in hospitality I think I just had a higher standard especially for a nice place like this. \nWhen you had as little customers as they had only 5-6 other tables is when servers should be trying to take extra care of their customers not check on them every 15 minutes \n\nI think that if they just went over their manners it would go a long way. A simple please, thank you and your welcome goes a long way. The only server who actually responded to my thank you with a your welcome instead of a k was \""James\"" also the only server to introduce himself \n\n\nThe food is pretty good the miso ramen was the best I would recommend it! The portions are alittle small side \n\nOverall I think that this negative experience would make me not come back, but I think everyone has off days but overall when you work in the service industry regardless of how you feel you gotta suck it up and put your customers first. Something management should really focus on. \n\nI'll be trying it again in a few months hopefully it'll be better next time
###Assistant:
0 |
So I had high hopes after seeing the pictures online and they continued on when I entered. The place had a fun vibe to it. Cool pop art all over the place, vivid colors. We were prompt greeted, and given a menu to look at while we waited for a table. The menu had lots of cool looking fusion items on it and I was so excited. So we settled on the Hawaiian roll, the fennel role, shirt rib ramen, and the chicken fried rice.\n\n First thing that came was the ramen it was 12 dollars and about a 3 rd the size of what I would get at monta. The meat at least was tender good cook on the egg, and the broth had good flavor although a bit too salty. They did give us two extra bowls since we were sharing which I appriciated. Then the fennel roll came out the rice was so sticky and the peices stuck together. It was also bland. Kinda tasted like tuna salad. The Hawaii roll came out and it tasted like a bland California roll with some mango on it. These rolls were around 14 dollars. Way to much money for poorly executed rolls. Then finally the fried rice, way to wet and not harmonious at all. Just to many things happening without any balance. \n\nEven though we really didn't enjoy our food nearly enough, the staff was great. I will say this is not a place to bring a kid, more an adult vibe. I am tempted to go back just to try the lychee panecotta, but scared of another lovely sounding item not coming together. | 0 | ###Human:
Predict the sentiments for So I had high hopes after seeing the pictures online and they continued on when I entered. The place had a fun vibe to it. Cool pop art all over the place, vivid colors. We were prompt greeted, and given a menu to look at while we waited for a table. The menu had lots of cool looking fusion items on it and I was so excited. So we settled on the Hawaiian roll, the fennel role, shirt rib ramen, and the chicken fried rice.\n\n First thing that came was the ramen it was 12 dollars and about a 3 rd the size of what I would get at monta. The meat at least was tender good cook on the egg, and the broth had good flavor although a bit too salty. They did give us two extra bowls since we were sharing which I appriciated. Then the fennel roll came out the rice was so sticky and the peices stuck together. It was also bland. Kinda tasted like tuna salad. The Hawaii roll came out and it tasted like a bland California roll with some mango on it. These rolls were around 14 dollars. Way to much money for poorly executed rolls. Then finally the fried rice, way to wet and not harmonious at all. Just to many things happening without any balance. \n\nEven though we really didn't enjoy our food nearly enough, the staff was great. I will say this is not a place to bring a kid, more an adult vibe. I am tempted to go back just to try the lychee panecotta, but scared of another lovely sounding item not coming together.
###Assistant:
0 |
Yay! They finally put a great restaurant in this location! I was a customer twice back in the Extreme Sushi days and that was enough to last me a lifetime. Lucky Foo's is such an upgrade and an awesome new addition to this center. I really love what they did with the place. So much better than before! If you haven't been yet, you should check it out. \n\nAlready they were off to a great start with the major improvement in the atmosphere. Then we ordered and WOW, their menu blew me away too. So many interesting dishes and drinks to choose from. I can't wait to go back and try more! Everything we ordered was great but a few favorites were the Pork Belly Yakitori and the Charred Edamame. That Pork Belly just melts in your mouth. You must try that! I also loved the fact that they had so many choices for Sake. I ordered the House Infused Apple Sake and it was so good that I ordered another. Also worth mentioning... the Caterpillar Roll and Philadelphia Roll but I prefer to recommend things that are unique because you can order these items at any sushi bar. I'll try more of their menu and update this review after I have a few more visits under my belt but for now I was way impressed. \nThey even have this cool app called Rockbot that you can download to choose what music they play. I had fun with that. \n\nAs an extra bonus, there was a familiar face there. Much to my pleasant surprise I was able to locate a chef that I had lost track of named Koong. She's a chick whose sushi game is on point! Now I already know this restaurant knows what's up since they hired her to work here. No wonder I loved my food!\n\nIn closing, I will definitely be back since now it's my mission to become the duchess of Lucky Foo's by getting the most checkins. Excited about my next visit! It's nice to have that feeling after visiting a restaurant for the first time. I need to explore more of their decor since I'm studying interior design. The visual stimulus here was off the chart! I was invited to check out the other rooms but we didn't have time this visit. I will definitely be back for that, plus to hang out more because I really love this place. | 1 | ###Human:
Predict the sentiments for Yay! They finally put a great restaurant in this location! I was a customer twice back in the Extreme Sushi days and that was enough to last me a lifetime. Lucky Foo's is such an upgrade and an awesome new addition to this center. I really love what they did with the place. So much better than before! If you haven't been yet, you should check it out. \n\nAlready they were off to a great start with the major improvement in the atmosphere. Then we ordered and WOW, their menu blew me away too. So many interesting dishes and drinks to choose from. I can't wait to go back and try more! Everything we ordered was great but a few favorites were the Pork Belly Yakitori and the Charred Edamame. That Pork Belly just melts in your mouth. You must try that! I also loved the fact that they had so many choices for Sake. I ordered the House Infused Apple Sake and it was so good that I ordered another. Also worth mentioning... the Caterpillar Roll and Philadelphia Roll but I prefer to recommend things that are unique because you can order these items at any sushi bar. I'll try more of their menu and update this review after I have a few more visits under my belt but for now I was way impressed. \nThey even have this cool app called Rockbot that you can download to choose what music they play. I had fun with that. \n\nAs an extra bonus, there was a familiar face there. Much to my pleasant surprise I was able to locate a chef that I had lost track of named Koong. She's a chick whose sushi game is on point! Now I already know this restaurant knows what's up since they hired her to work here. No wonder I loved my food!\n\nIn closing, I will definitely be back since now it's my mission to become the duchess of Lucky Foo's by getting the most checkins. Excited about my next visit! It's nice to have that feeling after visiting a restaurant for the first time. I need to explore more of their decor since I'm studying interior design. The visual stimulus here was off the chart! I was invited to check out the other rooms but we didn't have time this visit. I will definitely be back for that, plus to hang out more because I really love this place.
###Assistant:
1 |
Walking up to the restaurant I did not expect the interior of the place to look as nice as it did. It was a very relaxed atmosphere with a mix of modern-asian decoration. The staff did an excellent job of greeting and helping us find our table for our party to get settled. The real reason for the 2-star rating was the disappointing serving size of the food. I ordered the pork belly ramen and it is truly about 2/3 smaller than your typical serving at other ramen restaurants. The dishes ranged from 15$ and up which is why I expected a much bigger order. The ramen bowl was salty and the flavor could have been more intense. Our table also ordered some cut rolls which actually met expectations.\n\nThe chef came out to our table and introduced the Foo Foo Dogs saying that he invented it and said something like the sauce was made with Tonkatsu..and the hot dogs were sausages from a place in Japan. They didn't taste special. \n\nThe service was great and the people were nice but the food needs to be improved. | 0 | ###Human:
Predict the sentiments for Walking up to the restaurant I did not expect the interior of the place to look as nice as it did. It was a very relaxed atmosphere with a mix of modern-asian decoration. The staff did an excellent job of greeting and helping us find our table for our party to get settled. The real reason for the 2-star rating was the disappointing serving size of the food. I ordered the pork belly ramen and it is truly about 2/3 smaller than your typical serving at other ramen restaurants. The dishes ranged from 15$ and up which is why I expected a much bigger order. The ramen bowl was salty and the flavor could have been more intense. Our table also ordered some cut rolls which actually met expectations.\n\nThe chef came out to our table and introduced the Foo Foo Dogs saying that he invented it and said something like the sauce was made with Tonkatsu..and the hot dogs were sausages from a place in Japan. They didn't taste special. \n\nThe service was great and the people were nice but the food needs to be improved.
###Assistant:
0 |
Service was good. The server was nice but clearly didn't have much product knowledge. The food was terrible. We tried the miso ramen and to be frank instant packaged noodles taste better. The rolls were mediocre and the dumplings were soggy. I would not recommend this place. | 0 | ###Human:
Predict the sentiments for Service was good. The server was nice but clearly didn't have much product knowledge. The food was terrible. We tried the miso ramen and to be frank instant packaged noodles taste better. The rolls were mediocre and the dumplings were soggy. I would not recommend this place.
###Assistant:
0 |
Lucky Foos has amazing food and the service was superior. I would recommend going for their happy hour so you can try many items. | 1 | ###Human:
Predict the sentiments for Lucky Foos has amazing food and the service was superior. I would recommend going for their happy hour so you can try many items.
###Assistant:
1 |
Went in for a quick afternoon lunch we order the tiger roll and really enjoyed it (enjoyed it to much forgot to take a picture). Then ordered a mountain miso soup and I would say it probably won't cross my mind to order it again!\nOverall the experience was good and will probably go back and try a few new things. | 1 | ###Human:
Predict the sentiments for Went in for a quick afternoon lunch we order the tiger roll and really enjoyed it (enjoyed it to much forgot to take a picture). Then ordered a mountain miso soup and I would say it probably won't cross my mind to order it again!\nOverall the experience was good and will probably go back and try a few new things.
###Assistant:
1 |
What an awesome place! Warm atmosphere, great food, great hookah and super friendly staff! The owner goes out of his way to make you feel at home! | 1 | ###Human:
Predict the sentiments for What an awesome place! Warm atmosphere, great food, great hookah and super friendly staff! The owner goes out of his way to make you feel at home!
###Assistant:
1 |
Finally a place that serves legitimate Russian Cuisine in Las Vegas. The Food was delicious. The ambiance of the place was awesome The price was right. The service was spectacular. The owner (Alex) went out of his way to make you feel special. I can see coming back to this place over and over again. Definitely a must try it out place. | 1 | ###Human:
Predict the sentiments for Finally a place that serves legitimate Russian Cuisine in Las Vegas. The Food was delicious. The ambiance of the place was awesome The price was right. The service was spectacular. The owner (Alex) went out of his way to make you feel special. I can see coming back to this place over and over again. Definitely a must try it out place.
###Assistant:
1 |
I have to admit finally it tasted like home, delicious russian food and mediteranian, great quality hookah and long lasting. Karaoke night was a blast for our company and we definitely had fun)!!! I have to say I will not only come back but feels like Im a resident here) two thumbs up and much success for these ambitious owners)!!! | 1 | ###Human:
Predict the sentiments for I have to admit finally it tasted like home, delicious russian food and mediteranian, great quality hookah and long lasting. Karaoke night was a blast for our company and we definitely had fun)!!! I have to say I will not only come back but feels like Im a resident here) two thumbs up and much success for these ambitious owners)!!!
###Assistant:
1 |
Green Dacha is my favorite hookah place in town . Me and my friends always show up early just to be able to get a seat because it gets packed. The service is always awesome . Their food delicious . I 've had nearly everything from the menu . \nIf you are new to the area or just visiting I would highly recommend going there . The crowd is friendly , the staff is great and the hookahs are always amazing ! | 1 | ###Human:
Predict the sentiments for Green Dacha is my favorite hookah place in town . Me and my friends always show up early just to be able to get a seat because it gets packed. The service is always awesome . Their food delicious . I 've had nearly everything from the menu . \nIf you are new to the area or just visiting I would highly recommend going there . The crowd is friendly , the staff is great and the hookahs are always amazing !
###Assistant:
1 |
Great atmosphere, superb service, and GOOOOOD FOOOD! I usually expect the healthy choice in any restaurant to be a compromise. Not at Green Dacha! I ordered the chicken breast plate, and honestly this was the best I've ever had it prepared - even the rice was seasoned and tasty as is and needed absolutely no condiments or sauce! Will definitely come back to try the breakfast. | 1 | ###Human:
Predict the sentiments for Great atmosphere, superb service, and GOOOOOD FOOOD! I usually expect the healthy choice in any restaurant to be a compromise. Not at Green Dacha! I ordered the chicken breast plate, and honestly this was the best I've ever had it prepared - even the rice was seasoned and tasty as is and needed absolutely no condiments or sauce! Will definitely come back to try the breakfast.
###Assistant:
1 |
I come from NY and grew up on Russian food. After moving to Vegas four years ago, I was very disappointed with Vegas' lack of East Euro food. \n\nWhen I heard about Dacha I was excited and went there to eat. The service was good, very clean inside and even the music was enjoyable.\n\nThe reason for the two star rating is because of what happened with the food. The food itself, Russian stew and Russian salad, was very enjoyable. I pretty much ate it all. However, about two hours later I started getting sick and by nighttime I was vomiting for hours. \n\nI'm used to eating this food from the family and I have a strong stomach (have not vomited in 12 years until now). Not sure what rubbed me the wrong way, possibly a spice was used that I'm not familiar with. Not sure what it was, but certainly not running to eat there again. | 0 | ###Human:
Predict the sentiments for I come from NY and grew up on Russian food. After moving to Vegas four years ago, I was very disappointed with Vegas' lack of East Euro food. \n\nWhen I heard about Dacha I was excited and went there to eat. The service was good, very clean inside and even the music was enjoyable.\n\nThe reason for the two star rating is because of what happened with the food. The food itself, Russian stew and Russian salad, was very enjoyable. I pretty much ate it all. However, about two hours later I started getting sick and by nighttime I was vomiting for hours. \n\nI'm used to eating this food from the family and I have a strong stomach (have not vomited in 12 years until now). Not sure what rubbed me the wrong way, possibly a spice was used that I'm not familiar with. Not sure what it was, but certainly not running to eat there again.
###Assistant:
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This place is awesome\nI never thought that Russian and Israeli food can mix, but I was wrong.\nEverything taste very good, the ambiance was cool and we felt like home | 1 | ###Human:
Predict the sentiments for This place is awesome\nI never thought that Russian and Israeli food can mix, but I was wrong.\nEverything taste very good, the ambiance was cool and we felt like home
###Assistant:
1 |
I give it 1 because no high chair \nWe order the food well done but was bloody!! \nI just like the palinma | 0 | ###Human:
Predict the sentiments for I give it 1 because no high chair \nWe order the food well done but was bloody!! \nI just like the palinma
###Assistant:
0 |
Their special hookah was awesome. The food was decent.The ambience was very good and you feel like home\nFinally you can definitely visit the place for HOOKAH!!! | 1 | ###Human:
Predict the sentiments for Their special hookah was awesome. The food was decent.The ambience was very good and you feel like home\nFinally you can definitely visit the place for HOOKAH!!!
###Assistant:
1 |
I was looking for a nice hookah lounge to sesh at on my trip to Las Vegas for New Years. Green Dacha grill and hookah lounge surpassed my expectation.\n\nThe Food\nI ordered the chicken Kiev with a side of ranch and it was very tasty, they have one of the best ranch recipes I've ever tried. \n\nThe Hookah\nI ordered their house blend OMG which was a mixture of many different berries. The clouds were thick and the flavor was rich.\n\nThe Atmosphere\nThe interior design of Green Dacha is aesthetically pleasing, a lot of work was put into this place. Couches were very comfy. \n\nOverall, great experience. | 1 | ###Human:
Predict the sentiments for I was looking for a nice hookah lounge to sesh at on my trip to Las Vegas for New Years. Green Dacha grill and hookah lounge surpassed my expectation.\n\nThe Food\nI ordered the chicken Kiev with a side of ranch and it was very tasty, they have one of the best ranch recipes I've ever tried. \n\nThe Hookah\nI ordered their house blend OMG which was a mixture of many different berries. The clouds were thick and the flavor was rich.\n\nThe Atmosphere\nThe interior design of Green Dacha is aesthetically pleasing, a lot of work was put into this place. Couches were very comfy. \n\nOverall, great experience.
###Assistant:
1 |
Delicious Pelmeni, Verinike, Borsht, Bread, Beef Kabobs, Potatoes, Salad, and the Neapolitan was a delicious dessert cake w hot tea. | 1 | ###Human:
Predict the sentiments for Delicious Pelmeni, Verinike, Borsht, Bread, Beef Kabobs, Potatoes, Salad, and the Neapolitan was a delicious dessert cake w hot tea.
###Assistant:
1 |
Apparently they are doing a pre grand opening event by invitation only... My response is WTF WHAT KIND OF FAST FOOD JOINT DOES THAT???!!! we were turned away at the door. They just lost customers, we won't be back. | 0 | ###Human:
Predict the sentiments for Apparently they are doing a pre grand opening event by invitation only... My response is WTF WHAT KIND OF FAST FOOD JOINT DOES THAT???!!! we were turned away at the door. They just lost customers, we won't be back.
###Assistant:
0 |
I only ordered the chicken. It was excellent, juicy without a hint of oiliness or greasiness, crispy outside, tender inside without being \""mushy.\"" Sauces and fries lend themselves more to personal tastes, so even though I sneaked some off my wife's plate, I won't comment on them but I believe pretty much anyone who had the chicken I had would give it the highest marks. You order at the counter and they bring it to your table. Price was $1.09 per piece and in my opinion worth it. | 1 | ###Human:
Predict the sentiments for I only ordered the chicken. It was excellent, juicy without a hint of oiliness or greasiness, crispy outside, tender inside without being \""mushy.\"" Sauces and fries lend themselves more to personal tastes, so even though I sneaked some off my wife's plate, I won't comment on them but I believe pretty much anyone who had the chicken I had would give it the highest marks. You order at the counter and they bring it to your table. Price was $1.09 per piece and in my opinion worth it.
###Assistant:
1 |
Disappointing. I really wanted to like this place because our teenagers love it. It was lunch time and it was handy. It was sooo busy and I just knew it would be great. It was barely so-so. Yes, really. Not so much. KFC has much better flavor. Hard to believe. The sauce is not that great and like others have mentioned the fries were worse than frozen from my oven. Don't waste your money or time. | 0 | ###Human:
Predict the sentiments for Disappointing. I really wanted to like this place because our teenagers love it. It was lunch time and it was handy. It was sooo busy and I just knew it would be great. It was barely so-so. Yes, really. Not so much. KFC has much better flavor. Hard to believe. The sauce is not that great and like others have mentioned the fries were worse than frozen from my oven. Don't waste your money or time.
###Assistant:
0 |
This place is a new kind of pathetic low for the fast food industry. My family and I went last night (11/24/14) to pick up a quick dinner for my brother only. We were all blown away by the incompetence of the staff AND management. We walked in, and promptly ordered a simple chicken sandwich for my brother. That's all. We then took a seat in their waiting area by the register and proceeded to watch the cashier gal (didn't catch her name, she wasn't wearing a nametag either) goof off with her co-workers and kitchen staff for a solid 15 minutes (it was not busy at all; we were the only ones in line at the time). \n\nIn those minutes, we watched our simple order be sent back to the kitchen THREE times for whatever reason (I don't even want to know). We then watched an employee place his order after us and receive his order before us. And finally, while being annoyed by the LOUD cashier girl goof around with her co-workers, we watched a presumable MANAGER actually see them goofing around and disregard it completely.\n\nBy this point, we were about ready to ask for a refund and leave, but we finally got our order after waiting 15 minutes. After that, the rest of my family decided to eat at the Wendy's across the street, where our large order was completed in under 5 minutes. WENDY'S has a much more competent staff than this place.\n\nThe food was good according to my brother, but not worth waiting for while employees played butt-grab with each other for 15 minutes.\n\nWill not be coming back. Would not recommend this place to anyone. | 0 | ###Human:
Predict the sentiments for This place is a new kind of pathetic low for the fast food industry. My family and I went last night (11/24/14) to pick up a quick dinner for my brother only. We were all blown away by the incompetence of the staff AND management. We walked in, and promptly ordered a simple chicken sandwich for my brother. That's all. We then took a seat in their waiting area by the register and proceeded to watch the cashier gal (didn't catch her name, she wasn't wearing a nametag either) goof off with her co-workers and kitchen staff for a solid 15 minutes (it was not busy at all; we were the only ones in line at the time). \n\nIn those minutes, we watched our simple order be sent back to the kitchen THREE times for whatever reason (I don't even want to know). We then watched an employee place his order after us and receive his order before us. And finally, while being annoyed by the LOUD cashier girl goof around with her co-workers, we watched a presumable MANAGER actually see them goofing around and disregard it completely.\n\nBy this point, we were about ready to ask for a refund and leave, but we finally got our order after waiting 15 minutes. After that, the rest of my family decided to eat at the Wendy's across the street, where our large order was completed in under 5 minutes. WENDY'S has a much more competent staff than this place.\n\nThe food was good according to my brother, but not worth waiting for while employees played butt-grab with each other for 15 minutes.\n\nWill not be coming back. Would not recommend this place to anyone.
###Assistant:
0 |
Against my better judgement I came back here. The employees here are what truly make this place a sinkhole of awful with their attitudes. The food is below average, but if the staff weren't spending all of their time hanging out as if this was their own personal teenage hangout, maybe it would be better... maybe. Dozens of better places IN THE AREA, and I mean fast food wise. This was my second and without question the last time I ever come to this place. | 0 | ###Human:
Predict the sentiments for Against my better judgement I came back here. The employees here are what truly make this place a sinkhole of awful with their attitudes. The food is below average, but if the staff weren't spending all of their time hanging out as if this was their own personal teenage hangout, maybe it would be better... maybe. Dozens of better places IN THE AREA, and I mean fast food wise. This was my second and without question the last time I ever come to this place.
###Assistant:
0 |
Ordered delivery. Took an extra long time despite not living far from it. When the delivery driver got to my door, she regretted to inform me that whatever sauce there was in my bag, she accidentally spilled inside. To make matters more annoying, she didn't bring proper change to break my $20 bill so I ended up tipping much more than I wanted. And to add insult to injury, the food just did not taste good. | 0 | ###Human:
Predict the sentiments for Ordered delivery. Took an extra long time despite not living far from it. When the delivery driver got to my door, she regretted to inform me that whatever sauce there was in my bag, she accidentally spilled inside. To make matters more annoying, she didn't bring proper change to break my $20 bill so I ended up tipping much more than I wanted. And to add insult to injury, the food just did not taste good.
###Assistant:
0 |
Pizza is definitely not NY style. Soft crust not crisp like NY pizza. Mediocre pizza at best. Crust tastes like frozen pizza crust. I wont be going back. | 0 | ###Human:
Predict the sentiments for Pizza is definitely not NY style. Soft crust not crisp like NY pizza. Mediocre pizza at best. Crust tastes like frozen pizza crust. I wont be going back.
###Assistant:
0 |
PIzza was good. Delivery was slow. Delivery driver didn't know how long it took, expressed surprise when I told him it was over an hour, and then he dropped a container of ranch dressing on my front porch. It exploded. He looked at it, said \""oops\"", shrugged his shoulders, and left. I will not be ordering from here again. | 0 | ###Human:
Predict the sentiments for PIzza was good. Delivery was slow. Delivery driver didn't know how long it took, expressed surprise when I told him it was over an hour, and then he dropped a container of ranch dressing on my front porch. It exploded. He looked at it, said \""oops\"", shrugged his shoulders, and left. I will not be ordering from here again.
###Assistant:
0 |
Just ordered from GrubHub, delivery was a little late but that was cool since it was pretty far away. Ordered a Philly Cheesesteak, flavor was great. Just wish for Christmas I would have got more cheese whiz on the top of the sandwich. :( | 1 | ###Human:
Predict the sentiments for Just ordered from GrubHub, delivery was a little late but that was cool since it was pretty far away. Ordered a Philly Cheesesteak, flavor was great. Just wish for Christmas I would have got more cheese whiz on the top of the sandwich. :(
###Assistant:
1 |
Seriously misled by the yelp reviews and rating. Did everyone eat the same pizza I had? Because it was awful. I would rather eat Little Caesar's terrible pizza puck for a quarter of the price with double the flavor, and a bagged salad from Safeway. \n\nOrdered the Bronx Bomber with a bunch of meats, all really low quality. Giant rectangles of squeaky ham squares marbled with big visible veins of fat should have been a cut to a quarter of that size (and wouldn't hurt to order up from your meat dealer, because when you buy low the taste reflects that). Meatballs tasted old with an odd mealy texture and metallic tang that dominated the flavors and left a terrible lingering aftertaste. Sausage rounds were forgettable. Pepperoni was okay but flabby and not crispy, like everything on the pizza. And it's not because the toppings were packed to tight, that's for sure. Weird crust too, bland and floury with zero flavor and no rise. Despite the flabby toppings and cheap cheese, the crust was somehow burned too? All for the low, low price of $17!\n\nGot an antipasto salad too with the house dressing, couple handfuls of romaine lettuce for $6 with salami, more awful ham I discarded, pepperoni, provolone, and onions. Again everything was chopped way too big. Don't get the house dressing either. All oil and dried spices. \n\nI was super excited to have a new pizza joint five minutes from my house, but that excitement was misplaced. Tossed the leftovers. | 0 | ###Human:
Predict the sentiments for Seriously misled by the yelp reviews and rating. Did everyone eat the same pizza I had? Because it was awful. I would rather eat Little Caesar's terrible pizza puck for a quarter of the price with double the flavor, and a bagged salad from Safeway. \n\nOrdered the Bronx Bomber with a bunch of meats, all really low quality. Giant rectangles of squeaky ham squares marbled with big visible veins of fat should have been a cut to a quarter of that size (and wouldn't hurt to order up from your meat dealer, because when you buy low the taste reflects that). Meatballs tasted old with an odd mealy texture and metallic tang that dominated the flavors and left a terrible lingering aftertaste. Sausage rounds were forgettable. Pepperoni was okay but flabby and not crispy, like everything on the pizza. And it's not because the toppings were packed to tight, that's for sure. Weird crust too, bland and floury with zero flavor and no rise. Despite the flabby toppings and cheap cheese, the crust was somehow burned too? All for the low, low price of $17!\n\nGot an antipasto salad too with the house dressing, couple handfuls of romaine lettuce for $6 with salami, more awful ham I discarded, pepperoni, provolone, and onions. Again everything was chopped way too big. Don't get the house dressing either. All oil and dried spices. \n\nI was super excited to have a new pizza joint five minutes from my house, but that excitement was misplaced. Tossed the leftovers.
###Assistant:
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pretty terrible. ordered delivery through grub hub for a chicken kabab meal with two sides and penne bolognese with garlic bread. the pasta was not bad but they forgot the ranch side salad with it and had to come back to deliver it. the garlic bread was dry and had burned corners. \n\nthe chicken kabab meal was pretty gross. the chicken itself was okay once microwaved but the pita bread was soggy due to being placed right next to the chicken. the tabouli and Greek salad were like something out of a bad comedy movie. the tabouli was not tabouli, see picture. I'm still trying to figure out what the orange pieces on it were. I tried some and it just tasted like slightly pickled cucumbers and tomatoes. the Greek salad had no dressing but did have melted cheese on top. \n\nif you can, (I'm aware of the limited amount of decent delivery food places in tempe) avoid this place. or at least don't order the salads or tabouli. you've been warned. | 0 | ###Human:
Predict the sentiments for pretty terrible. ordered delivery through grub hub for a chicken kabab meal with two sides and penne bolognese with garlic bread. the pasta was not bad but they forgot the ranch side salad with it and had to come back to deliver it. the garlic bread was dry and had burned corners. \n\nthe chicken kabab meal was pretty gross. the chicken itself was okay once microwaved but the pita bread was soggy due to being placed right next to the chicken. the tabouli and Greek salad were like something out of a bad comedy movie. the tabouli was not tabouli, see picture. I'm still trying to figure out what the orange pieces on it were. I tried some and it just tasted like slightly pickled cucumbers and tomatoes. the Greek salad had no dressing but did have melted cheese on top. \n\nif you can, (I'm aware of the limited amount of decent delivery food places in tempe) avoid this place. or at least don't order the salads or tabouli. you've been warned.
###Assistant:
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