text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue? | {
"text": "The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?"
} | [
{
"label": "NEGATIVE",
"score": 0.999713122844696
},
{
"label": "POSITIVE",
"score": 0.00028686257428489625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why isn't the transfer I made to a friend showing? | {
"text": "Why isn't the transfer I made to a friend showing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984500408172607
},
{
"label": "POSITIVE",
"score": 0.0015499293804168701
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I think my top up is still pending? | {
"text": "I think my top up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918965697288513
},
{
"label": "POSITIVE",
"score": 0.008103486150503159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Help me change my PIN. | {
"text": "Help me change my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9969494938850403
},
{
"label": "POSITIVE",
"score": 0.003050565952435136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
If I order a card when does it arrive? | {
"text": "If I order a card when does it arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977813363075256
},
{
"label": "POSITIVE",
"score": 0.002218735171481967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Can I have a discount if I exchange currency often? | {
"text": "Can I have a discount if I exchange currency often?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942649006843567
},
{
"label": "POSITIVE",
"score": 0.005735072772949934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Whats wrong with my currency exchange? | {
"text": "Whats wrong with my currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995891451835632
},
{
"label": "POSITIVE",
"score": 0.000410895561799407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I did not ask for the amount of cash that I received. | {
"text": "I did not ask for the amount of cash that I received."
} | [
{
"label": "NEGATIVE",
"score": 0.08123860508203506
},
{
"label": "POSITIVE",
"score": 0.9187614321708679
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can I use American express with apple pay? Why does it make my top up not work? | {
"text": "Can I use American express with apple pay? Why does it make my top up not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995790123939514
},
{
"label": "POSITIVE",
"score": 0.00042104278691112995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why is there an extra charge of 1 dollar on my statement? | {
"text": "Why is there an extra charge of 1 dollar on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987528324127197
},
{
"label": "POSITIVE",
"score": 0.0012471224181354046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I want a refund on the things i bought | {
"text": "I want a refund on the things i bought"
} | [
{
"label": "NEGATIVE",
"score": 0.9969555139541626
},
{
"label": "POSITIVE",
"score": 0.003044520504772663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How can I check on the status of my new card? | {
"text": "How can I check on the status of my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976630210876465
},
{
"label": "POSITIVE",
"score": 0.002337027806788683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I'm confused ass to why my contactless is not working. | {
"text": "I'm confused ass to why my contactless is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.999546229839325
},
{
"label": "POSITIVE",
"score": 0.00045370831503532827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
What is the max I can top up? | {
"text": "What is the max I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.0024749001022428274
},
{
"label": "POSITIVE",
"score": 0.997525155544281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I just made an order and noticed an extra fee. Why have you charged me this without informing me? | {
"text": "I just made an order and noticed an extra fee. Why have you charged me this without informing me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9917237162590027
},
{
"label": "POSITIVE",
"score": 0.008276348933577538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
The app isn't letting me log in, but my info is correct. | {
"text": "The app isn't letting me log in, but my info is correct."
} | [
{
"label": "NEGATIVE",
"score": 0.001224399427883327
},
{
"label": "POSITIVE",
"score": 0.9987755417823792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Tell me what ATMs allow me to change my PIN. | {
"text": "Tell me what ATMs allow me to change my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9971848130226135
},
{
"label": "POSITIVE",
"score": 0.0028151252772659063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What is the process for activating my card and using it? | {
"text": "What is the process for activating my card and using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890463948249817
},
{
"label": "POSITIVE",
"score": 0.010953613556921482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I no longer want this account, what should I do? | {
"text": "I no longer want this account, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997485280036926
},
{
"label": "POSITIVE",
"score": 0.0002514117513783276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
If I were to do a transfer, what is the rate for that? | {
"text": "If I were to do a transfer, what is the rate for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993522763252258
},
{
"label": "POSITIVE",
"score": 0.0006477627321146429
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why did you revert my top up? | {
"text": "Why did you revert my top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957402944564819
},
{
"label": "POSITIVE",
"score": 0.004259777721017599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Can I top up my account with Google Pay? | {
"text": "Can I top up my account with Google Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974552989006042
},
{
"label": "POSITIVE",
"score": 0.002544707851484418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Is there a way to order a virtual card on the website? | {
"text": "Is there a way to order a virtual card on the website?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993337988853455
},
{
"label": "POSITIVE",
"score": 0.0006661490770056844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I need to transfer money to my account from another bank | {
"text": "I need to transfer money to my account from another bank"
} | [
{
"label": "NEGATIVE",
"score": 0.9996341466903687
},
{
"label": "POSITIVE",
"score": 0.0003657804918475449
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I see an unauthorized withdraw. | {
"text": "I see an unauthorized withdraw."
} | [
{
"label": "NEGATIVE",
"score": 0.9984437823295593
},
{
"label": "POSITIVE",
"score": 0.0015562946209684014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Please tell me why I was charged additionally when I used the card. | {
"text": "Please tell me why I was charged additionally when I used the card."
} | [
{
"label": "NEGATIVE",
"score": 0.9937323927879333
},
{
"label": "POSITIVE",
"score": 0.006267564836889505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
There's a payment in the app I don't recognize. | {
"text": "There's a payment in the app I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9966045618057251
},
{
"label": "POSITIVE",
"score": 0.003395374398678541
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I order my card? | {
"text": "How do I order my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976457953453064
},
{
"label": "POSITIVE",
"score": 0.0023542128037661314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Should I complete my security verification before I can use my account? | {
"text": "Should I complete my security verification before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996392726898193
},
{
"label": "POSITIVE",
"score": 0.0003606659884098917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Tell me how to replace my expired card. | {
"text": "Tell me how to replace my expired card."
} | [
{
"label": "NEGATIVE",
"score": 0.9941945672035217
},
{
"label": "POSITIVE",
"score": 0.005805498920381069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
always exchanging currencies, do you offer a discount? | {
"text": "always exchanging currencies, do you offer a discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9156304597854614
},
{
"label": "POSITIVE",
"score": 0.08436951041221619
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I have just read my statement and there is a payment I don't recognise. | {
"text": "I have just read my statement and there is a payment I don't recognise."
} | [
{
"label": "NEGATIVE",
"score": 0.9947528839111328
},
{
"label": "POSITIVE",
"score": 0.005247080698609352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I activate my card that just arrived? | {
"text": "How do I activate my card that just arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016041959170252085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How can I cancel a transaction to a wrong account? | {
"text": "How can I cancel a transaction to a wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997383952140808
},
{
"label": "POSITIVE",
"score": 0.00026156683452427387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
how do I get my card to show in the app? | {
"text": "how do I get my card to show in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999087929725647
},
{
"label": "POSITIVE",
"score": 0.0009120360482484102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How long are deliveries to the US? | {
"text": "How long are deliveries to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989720582962036
},
{
"label": "POSITIVE",
"score": 0.001027969061397016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
My exchange rate was wrong for an Item I bought! | {
"text": "My exchange rate was wrong for an Item I bought!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997097849845886
},
{
"label": "POSITIVE",
"score": 0.0002901364932768047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
When can I expect the transfer to be complete? | {
"text": "When can I expect the transfer to be complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944139719009399
},
{
"label": "POSITIVE",
"score": 0.005586008541285992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I lost my card n need a new one. | {
"text": "I lost my card n need a new one."
} | [
{
"label": "NEGATIVE",
"score": 0.9996515512466431
},
{
"label": "POSITIVE",
"score": 0.0003484357730485499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
My cash deposit from a week ago is still not in my account. Can you help me please? | {
"text": "My cash deposit from a week ago is still not in my account. Can you help me please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995881915092468
},
{
"label": "POSITIVE",
"score": 0.00041183707071468234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Online banking is not showing my cheque or cash deposit so the balance is incorrect. | {
"text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9993195533752441
},
{
"label": "POSITIVE",
"score": 0.0006804431322962046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
where exactly does money come from | {
"text": "where exactly does money come from"
} | [
{
"label": "NEGATIVE",
"score": 0.9970815777778625
},
{
"label": "POSITIVE",
"score": 0.002918376587331295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
My balance doesn't show my deposit. | {
"text": "My balance doesn't show my deposit."
} | [
{
"label": "NEGATIVE",
"score": 0.9987748265266418
},
{
"label": "POSITIVE",
"score": 0.001225119223818183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening? | {
"text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992254972457886
},
{
"label": "POSITIVE",
"score": 0.0007744708564132452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Help me. My phone has been lost or stolen! | {
"text": "Help me. My phone has been lost or stolen!"
} | [
{
"label": "NEGATIVE",
"score": 0.9982972741127014
},
{
"label": "POSITIVE",
"score": 0.0017027119174599648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why was I charged a fee to transfer money? | {
"text": "Why was I charged a fee to transfer money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990111589431763
},
{
"label": "POSITIVE",
"score": 0.000988781452178955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why do I see a random withdrawal in my app? | {
"text": "Why do I see a random withdrawal in my app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996269941329956
},
{
"label": "POSITIVE",
"score": 0.00037304250872693956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now! | {
"text": "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9994326233863831
},
{
"label": "POSITIVE",
"score": 0.00056735600810498
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can I use my American Express card to add money into my account? | {
"text": "Can I use my American Express card to add money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994997978210449
},
{
"label": "POSITIVE",
"score": 0.0005002281395718455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge? | {
"text": "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992595314979553
},
{
"label": "POSITIVE",
"score": 0.000740429328288883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How much will I be charged for exchanging foreign currency | {
"text": "How much will I be charged for exchanging foreign currency"
} | [
{
"label": "NEGATIVE",
"score": 0.9884089231491089
},
{
"label": "POSITIVE",
"score": 0.011591055430471897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
where has my transferred money gone? | {
"text": "where has my transferred money gone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995107650756836
},
{
"label": "POSITIVE",
"score": 0.0004891940043307841
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How do I fill out the identity check? | {
"text": "How do I fill out the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.999081015586853
},
{
"label": "POSITIVE",
"score": 0.0009189440752379596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
When do you charge fees on accounts? I just saw a charge on my statement. | {
"text": "When do you charge fees on accounts? I just saw a charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9902586936950684
},
{
"label": "POSITIVE",
"score": 0.009741375222802162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I decided I no long want something that I ordered, and want a refund. How do I go about doing that? | {
"text": "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?"
} | [
{
"label": "NEGATIVE",
"score": 0.999438464641571
},
{
"label": "POSITIVE",
"score": 0.0005615011905319989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why can't I get cash out? | {
"text": "Why can't I get cash out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984006285667419
},
{
"label": "POSITIVE",
"score": 0.001599398092366755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why is a transaction still pending? | {
"text": "Why is a transaction still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978389143943787
},
{
"label": "POSITIVE",
"score": 0.0021611619740724564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times. | {
"text": "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times."
} | [
{
"label": "NEGATIVE",
"score": 0.9997630715370178
},
{
"label": "POSITIVE",
"score": 0.00023689599765930325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How long should I have to wait before I see the transfer in my account? | {
"text": "How long should I have to wait before I see the transfer in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994528889656067
},
{
"label": "POSITIVE",
"score": 0.0005470763426274061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please? | {
"text": "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977265000343323
},
{
"label": "POSITIVE",
"score": 0.002273531863465905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
After my card expires what should I do? | {
"text": "After my card expires what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9887202382087708
},
{
"label": "POSITIVE",
"score": 0.011279716156423092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I didn't withdraw cash but I see that transaction on my app | {
"text": "I didn't withdraw cash but I see that transaction on my app"
} | [
{
"label": "NEGATIVE",
"score": 0.10100202262401581
},
{
"label": "POSITIVE",
"score": 0.8989980220794678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I'm seeing a direct debit payment that is not me. | {
"text": "I'm seeing a direct debit payment that is not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9990511536598206
},
{
"label": "POSITIVE",
"score": 0.00094881426775828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How can you assist me on topping up on bank transfers to my account? | {
"text": "How can you assist me on topping up on bank transfers to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965236783027649
},
{
"label": "POSITIVE",
"score": 0.0034762839786708355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card. | {
"text": "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card."
} | [
{
"label": "NEGATIVE",
"score": 0.9920271039009094
},
{
"label": "POSITIVE",
"score": 0.007972870953381062
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work. | {
"text": "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9991579055786133
},
{
"label": "POSITIVE",
"score": 0.0008421282400377095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
i put money on my card and i dont see it on the balance | {
"text": "i put money on my card and i dont see it on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9994876384735107
},
{
"label": "POSITIVE",
"score": 0.0005123795126564801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Can I choose what card I can use | {
"text": "Can I choose what card I can use"
} | [
{
"label": "NEGATIVE",
"score": 0.9876664876937866
},
{
"label": "POSITIVE",
"score": 0.01233347412198782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
The transfer to my account was not allowed. | {
"text": "The transfer to my account was not allowed."
} | [
{
"label": "NEGATIVE",
"score": 0.9953925609588623
},
{
"label": "POSITIVE",
"score": 0.004607404116541147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How can I top up with my apple watch? | {
"text": "How can I top up with my apple watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9855872392654419
},
{
"label": "POSITIVE",
"score": 0.01441276352852583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Is there anything to do because my phone was stolen? | {
"text": "Is there anything to do because my phone was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992275238037109
},
{
"label": "POSITIVE",
"score": 0.000772489991504699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Are you going to charge me to collect the money? | {
"text": "Are you going to charge me to collect the money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946759939193726
},
{
"label": "POSITIVE",
"score": 0.0053239441476762295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Could you please tell me why my purchases from this morning say payment is pending? | {
"text": "Could you please tell me why my purchases from this morning say payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.0015920307487249374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do I request a disposable virtual card? | {
"text": "How do I request a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994615912437439
},
{
"label": "POSITIVE",
"score": 0.0005384041578508914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How many days do I have to wait for the transfer to reach my account? | {
"text": "How many days do I have to wait for the transfer to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990228414535522
},
{
"label": "POSITIVE",
"score": 0.0009771361947059631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I can't remember my passcode. | {
"text": "I can't remember my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9992098808288574
},
{
"label": "POSITIVE",
"score": 0.000790061370935291
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
The card is non-functional. | {
"text": "The card is non-functional."
} | [
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.0002978133561555296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I need more physical cards. | {
"text": "I need more physical cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9992071986198425
},
{
"label": "POSITIVE",
"score": 0.0007928866543807089
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I do not understand what this particular direct debit is ? | {
"text": "I do not understand what this particular direct debit is ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996398687362671
},
{
"label": "POSITIVE",
"score": 0.0003600699419621378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees. | {
"text": "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees."
} | [
{
"label": "NEGATIVE",
"score": 0.019804716110229492
},
{
"label": "POSITIVE",
"score": 0.9801952242851257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I think I was charged by mistake on my debit statement. | {
"text": "I think I was charged by mistake on my debit statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9996531009674072
},
{
"label": "POSITIVE",
"score": 0.0003469405637588352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My account is depleted. Can I transfer funds from another bank? | {
"text": "My account is depleted. Can I transfer funds from another bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.00025529347476549447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
What is this fee showing up in my account for? | {
"text": "What is this fee showing up in my account for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975257515907288
},
{
"label": "POSITIVE",
"score": 0.002474225591868162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can you tell me the ATMs I can use with my card? | {
"text": "Can you tell me the ATMs I can use with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994997501373291
},
{
"label": "POSITIVE",
"score": 0.005002517253160477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
What is the age limit? | {
"text": "What is the age limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9846845865249634
},
{
"label": "POSITIVE",
"score": 0.015315338969230652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I want one of the virtual cards! | {
"text": "I want one of the virtual cards!"
} | [
{
"label": "NEGATIVE",
"score": 0.9058409333229065
},
{
"label": "POSITIVE",
"score": 0.09415902942419052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
For some reason my card payment didn't work | {
"text": "For some reason my card payment didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997394680976868
},
{
"label": "POSITIVE",
"score": 0.00026048775180242956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Help me! When I was abroad, the exchange rate was wrong. | {
"text": "Help me! When I was abroad, the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996732473373413
},
{
"label": "POSITIVE",
"score": 0.0003268181753810495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why is a transfer I did recently still processing? | {
"text": "Why is a transfer I did recently still processing?"
} | [
{
"label": "NEGATIVE",
"score": 0.998247504234314
},
{
"label": "POSITIVE",
"score": 0.0017525010043755174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can I start an account for my kids? | {
"text": "Can I start an account for my kids?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988465309143066
},
{
"label": "POSITIVE",
"score": 0.0011535035446286201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
can i get a virtual card online | {
"text": "can i get a virtual card online"
} | [
{
"label": "NEGATIVE",
"score": 0.9806122183799744
},
{
"label": "POSITIVE",
"score": 0.019387803971767426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one? | {
"text": "I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.998690664768219
},
{
"label": "POSITIVE",
"score": 0.0013093886664137244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I still have not received an answer as to why I was charged $1.00 in a transaction? | {
"text": "I still have not received an answer as to why I was charged $1.00 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999690055847168
},
{
"label": "POSITIVE",
"score": 0.00030994549160823226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I no longer want to transfer funds, can we cancel that transaction? | {
"text": "I no longer want to transfer funds, can we cancel that transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996914863586426
},
{
"label": "POSITIVE",
"score": 0.00030857924139127135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Does the app allowing exchanges between USD and GBP | {
"text": "Does the app allowing exchanges between USD and GBP"
} | [
{
"label": "NEGATIVE",
"score": 0.07512927800416946
},
{
"label": "POSITIVE",
"score": 0.9248707294464111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Please tell me about disposable cards. | {
"text": "Please tell me about disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9949429631233215
},
{
"label": "POSITIVE",
"score": 0.00505705876275897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through? | {
"text": "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995658993721008
},
{
"label": "POSITIVE",
"score": 0.00043406945769675076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can you help me to quickly cancel a transaction I accidentally did to the wrong account? | {
"text": "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027981612947769463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Can cards be delivered? Where? | {
"text": "Can cards be delivered? Where?"
} | [
{
"label": "NEGATIVE",
"score": 0.996701180934906
},
{
"label": "POSITIVE",
"score": 0.0032987608574330807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My card has been found. Is there any way for me to put it back into the app? | {
"text": "My card has been found. Is there any way for me to put it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995023012161255
},
{
"label": "POSITIVE",
"score": 0.0004977367352694273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |