text
stringlengths
13
409
inputs
dict
prediction
listlengths
2
2
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
can I choose delivery times to suite me?
{ "text": "can I choose delivery times to suite me?" }
[ { "label": "NEGATIVE", "score": 0.9938769936561584 }, { "label": "POSITIVE", "score": 0.006123028229922056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
Help! I made a transfer in error and need to cancel it before it's complete!
{ "text": "Help! I made a transfer in error and need to cancel it before it's complete!" }
[ { "label": "NEGATIVE", "score": 0.9995724558830261 }, { "label": "POSITIVE", "score": 0.00042753625893965364 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I just made an order and noticed an extra fee. Why have you charged me this without informing me?
{ "text": "I just made an order and noticed an extra fee. Why have you charged me this without informing me?" }
[ { "label": "NEGATIVE", "score": 0.9917237162590027 }, { "label": "POSITIVE", "score": 0.008276344276964664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Why did the bank reject my transfer?
{ "text": "Why did the bank reject my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9985857009887695 }, { "label": "POSITIVE", "score": 0.0014143221778795123 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Is there a charge for exchanging foreign currencies?
{ "text": "Is there a charge for exchanging foreign currencies?" }
[ { "label": "NEGATIVE", "score": 0.9985930323600769 }, { "label": "POSITIVE", "score": 0.0014069932512938976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
What is the most amount of disposable cards allowable?
{ "text": "What is the most amount of disposable cards allowable?" }
[ { "label": "NEGATIVE", "score": 0.9986690282821655 }, { "label": "POSITIVE", "score": 0.0013310112990438938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?
{ "text": "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?" }
[ { "label": "NEGATIVE", "score": 0.9982518553733826 }, { "label": "POSITIVE", "score": 0.0017480695387348533 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
If someone sends me money, will I be charged?
{ "text": "If someone sends me money, will I be charged?" }
[ { "label": "NEGATIVE", "score": 0.9981849789619446 }, { "label": "POSITIVE", "score": 0.0018150156829506159 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Which countries does your service work in?
{ "text": "Which countries does your service work in?" }
[ { "label": "NEGATIVE", "score": 0.9712201356887817 }, { "label": "POSITIVE", "score": 0.028779909014701843 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I think a fee was applied for paying with a card.
{ "text": "I think a fee was applied for paying with a card." }
[ { "label": "NEGATIVE", "score": 0.9938433170318604 }, { "label": "POSITIVE", "score": 0.006156634539365768 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Transaction showing up many times.
{ "text": "Transaction showing up many times." }
[ { "label": "NEGATIVE", "score": 0.6622798442840576 }, { "label": "POSITIVE", "score": 0.3377201557159424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?
{ "text": "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?" }
[ { "label": "NEGATIVE", "score": 0.9963257908821106 }, { "label": "POSITIVE", "score": 0.0036742158699780703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I tried to buy something and it was declined and my transfers keep getting declined, Why?
{ "text": "I tried to buy something and it was declined and my transfers keep getting declined, Why?" }
[ { "label": "NEGATIVE", "score": 0.9993478655815125 }, { "label": "POSITIVE", "score": 0.0006520765600726008 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I would like for someone to tell me which fiat currencies that your company supports.
{ "text": "I would like for someone to tell me which fiat currencies that your company supports." }
[ { "label": "NEGATIVE", "score": 0.9855731129646301 }, { "label": "POSITIVE", "score": 0.014426893554627895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
My last name has changed and I need to update my account details.
{ "text": "My last name has changed and I need to update my account details." }
[ { "label": "NEGATIVE", "score": 0.9994574189186096 }, { "label": "POSITIVE", "score": 0.0005425367271527648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Can you tell me what this fee is on my statement?
{ "text": "Can you tell me what this fee is on my statement?" }
[ { "label": "NEGATIVE", "score": 0.997623860836029 }, { "label": "POSITIVE", "score": 0.00237609283067286 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How soon will I get my card?
{ "text": "How soon will I get my card?" }
[ { "label": "NEGATIVE", "score": 0.9967120885848999 }, { "label": "POSITIVE", "score": 0.003287865547463298 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
I think the bank made a mistake on the exchange rates
{ "text": "I think the bank made a mistake on the exchange rates" }
[ { "label": "NEGATIVE", "score": 0.9997603297233582 }, { "label": "POSITIVE", "score": 0.0002397312200628221 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Would I be able to use SWIFT transfers?
{ "text": "Would I be able to use SWIFT transfers?" }
[ { "label": "NEGATIVE", "score": 0.9991958737373352 }, { "label": "POSITIVE", "score": 0.0008041057153604925 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Where do i go to receive a virtual card
{ "text": "Where do i go to receive a virtual card" }
[ { "label": "NEGATIVE", "score": 0.9835677146911621 }, { "label": "POSITIVE", "score": 0.016432348638772964 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
How can I find an ATM that accepts this card?
{ "text": "How can I find an ATM that accepts this card?" }
[ { "label": "NEGATIVE", "score": 0.998619556427002 }, { "label": "POSITIVE", "score": 0.0013804881600663066 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?
{ "text": "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?" }
[ { "label": "NEGATIVE", "score": 0.9995861649513245 }, { "label": "POSITIVE", "score": 0.0004138710501138121 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Why do you need so much information about me
{ "text": "Why do you need so much information about me" }
[ { "label": "NEGATIVE", "score": 0.9994367957115173 }, { "label": "POSITIVE", "score": 0.0005631676176562905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I want to top up my account by a bank transfer, but will I be charged?
{ "text": "I want to top up my account by a bank transfer, but will I be charged?" }
[ { "label": "NEGATIVE", "score": 0.99818354845047 }, { "label": "POSITIVE", "score": 0.0018164817010983825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
I was using foreign currency at an ATM, but the rate was typed in wrong.
{ "text": "I was using foreign currency at an ATM, but the rate was typed in wrong." }
[ { "label": "NEGATIVE", "score": 0.9996999502182007 }, { "label": "POSITIVE", "score": 0.000300041661830619 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Is it possible for me to change my PIN number?
{ "text": "Is it possible for me to change my PIN number?" }
[ { "label": "NEGATIVE", "score": 0.9992420673370361 }, { "label": "POSITIVE", "score": 0.0007579618832096457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
When will I see my cash, since I already deposited my check?
{ "text": "When will I see my cash, since I already deposited my check?" }
[ { "label": "NEGATIVE", "score": 0.9983004927635193 }, { "label": "POSITIVE", "score": 0.0016995512414723635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I normally have no issues making transfers, so why am I suddenly being told it is not possible?
{ "text": "I normally have no issues making transfers, so why am I suddenly being told it is not possible?" }
[ { "label": "NEGATIVE", "score": 0.9965752959251404 }, { "label": "POSITIVE", "score": 0.0034246856812387705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Can I order a new card to China?
{ "text": "Can I order a new card to China?" }
[ { "label": "NEGATIVE", "score": 0.9978468418121338 }, { "label": "POSITIVE", "score": 0.0021531805396080017 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
What is the estimated date for delivery to US?
{ "text": "What is the estimated date for delivery to US?" }
[ { "label": "NEGATIVE", "score": 0.9987161159515381 }, { "label": "POSITIVE", "score": 0.0012838556431233883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!
{ "text": "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!" }
[ { "label": "NEGATIVE", "score": 0.9993705153465271 }, { "label": "POSITIVE", "score": 0.000629563583061099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Do you have any top-up limits?
{ "text": "Do you have any top-up limits?" }
[ { "label": "NEGATIVE", "score": 0.989612877368927 }, { "label": "POSITIVE", "score": 0.01038715336471796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I am having trouble withdrawing cash.
{ "text": "I am having trouble withdrawing cash." }
[ { "label": "NEGATIVE", "score": 0.9985052347183228 }, { "label": "POSITIVE", "score": 0.001494767377153039 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Why has my payment not transferred?
{ "text": "Why has my payment not transferred?" }
[ { "label": "NEGATIVE", "score": 0.9962565898895264 }, { "label": "POSITIVE", "score": 0.003743376350030303 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Why is the pending status on my cash withdrawal taking so long?
{ "text": "Why is the pending status on my cash withdrawal taking so long?" }
[ { "label": "NEGATIVE", "score": 0.999363362789154 }, { "label": "POSITIVE", "score": 0.0006366886082105339 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.
{ "text": "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying." }
[ { "label": "POSITIVE", "score": 0.9931924939155579 }, { "label": "NEGATIVE", "score": 0.006807473488152027 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
When I travel, can it automatically add money in certain intervals?
{ "text": "When I travel, can it automatically add money in certain intervals?" }
[ { "label": "NEGATIVE", "score": 0.9983785152435303 }, { "label": "POSITIVE", "score": 0.001621495932340622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
How many different cards can I have for my account?
{ "text": "How many different cards can I have for my account?" }
[ { "label": "NEGATIVE", "score": 0.9970322847366333 }, { "label": "POSITIVE", "score": 0.0029677345883101225 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Seems like my top-up has been cancelled
{ "text": "Seems like my top-up has been cancelled" }
[ { "label": "NEGATIVE", "score": 0.9997618794441223 }, { "label": "POSITIVE", "score": 0.00023807409161236137 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Is there a fee to add money to an international card?
{ "text": "Is there a fee to add money to an international card?" }
[ { "label": "NEGATIVE", "score": 0.9984846711158752 }, { "label": "POSITIVE", "score": 0.0015153882559388876 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.
{ "text": "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount." }
[ { "label": "NEGATIVE", "score": 0.9892376661300659 }, { "label": "POSITIVE", "score": 0.0107622891664505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Where do I find the auto top up option?
{ "text": "Where do I find the auto top up option?" }
[ { "label": "NEGATIVE", "score": 0.9987855553627014 }, { "label": "POSITIVE", "score": 0.0012144644279032946 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
I want my card I just received to show up in the app. How do I do that?
{ "text": "I want my card I just received to show up in the app. How do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9950228929519653 }, { "label": "POSITIVE", "score": 0.004977078642696142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
How can I close my account, I don't want it.
{ "text": "How can I close my account, I don't want it." }
[ { "label": "NEGATIVE", "score": 0.999772846698761 }, { "label": "POSITIVE", "score": 0.0002271602861583233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
What is the verification process for my card?
{ "text": "What is the verification process for my card?" }
[ { "label": "NEGATIVE", "score": 0.9980971217155457 }, { "label": "POSITIVE", "score": 0.0019028488313779235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
What ATMs can I use my card?
{ "text": "What ATMs can I use my card?" }
[ { "label": "NEGATIVE", "score": 0.9968358874320984 }, { "label": "POSITIVE", "score": 0.0031640834640711546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
When will I receive the cash payment from the check I deposited?
{ "text": "When will I receive the cash payment from the check I deposited?" }
[ { "label": "NEGATIVE", "score": 0.9984856247901917 }, { "label": "POSITIVE", "score": 0.0015144416829571128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Will there be a charge for exchanging foreign currency?
{ "text": "Will there be a charge for exchanging foreign currency?" }
[ { "label": "NEGATIVE", "score": 0.9976692795753479 }, { "label": "POSITIVE", "score": 0.0023306699004024267 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I logged in wrong and am blocked, how do I log in?
{ "text": "I logged in wrong and am blocked, how do I log in?" }
[ { "label": "NEGATIVE", "score": 0.9995597004890442 }, { "label": "POSITIVE", "score": 0.0004402749764267355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Can I get a disposable card? How many can I have? How often can I use them?
{ "text": "Can I get a disposable card? How many can I have? How often can I use them?" }
[ { "label": "NEGATIVE", "score": 0.9994274377822876 }, { "label": "POSITIVE", "score": 0.0005726260133087635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
How much will I be charged for exchanging foreign currency
{ "text": "How much will I be charged for exchanging foreign currency" }
[ { "label": "NEGATIVE", "score": 0.9884089231491089 }, { "label": "POSITIVE", "score": 0.011591066606342793 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I received a decline message on a transfer
{ "text": "I received a decline message on a transfer" }
[ { "label": "NEGATIVE", "score": 0.9991005659103394 }, { "label": "POSITIVE", "score": 0.0008994597592391074 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
What countries do your accounts send and receive to?
{ "text": "What countries do your accounts send and receive to?" }
[ { "label": "NEGATIVE", "score": 0.9940713047981262 }, { "label": "POSITIVE", "score": 0.005928623490035534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I transferred some money but it is not here yet
{ "text": "I transferred some money but it is not here yet" }
[ { "label": "NEGATIVE", "score": 0.9987795948982239 }, { "label": "POSITIVE", "score": 0.0012204330414533615 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I was charged the wrong exchange rate on a purchase
{ "text": "I was charged the wrong exchange rate on a purchase" }
[ { "label": "NEGATIVE", "score": 0.9994990825653076 }, { "label": "POSITIVE", "score": 0.0005008598091080785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
How do I change my PIN abroad?
{ "text": "How do I change my PIN abroad?" }
[ { "label": "NEGATIVE", "score": 0.9990813732147217 }, { "label": "POSITIVE", "score": 0.0009185632225126028 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
What are the top up fees for using an European bank card?
{ "text": "What are the top up fees for using an European bank card?" }
[ { "label": "NEGATIVE", "score": 0.9962369203567505 }, { "label": "POSITIVE", "score": 0.003762992564588785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Are there steps I need to take before my card expires?
{ "text": "Are there steps I need to take before my card expires?" }
[ { "label": "NEGATIVE", "score": 0.9970026612281799 }, { "label": "POSITIVE", "score": 0.0029973755590617657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
How long does a European transfer take?
{ "text": "How long does a European transfer take?" }
[ { "label": "NEGATIVE", "score": 0.9979996085166931 }, { "label": "POSITIVE", "score": 0.0020003588870167732 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
I did not receive the correct amount of cash.
{ "text": "I did not receive the correct amount of cash." }
[ { "label": "NEGATIVE", "score": 0.999764621257782 }, { "label": "POSITIVE", "score": 0.0002353565359953791 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
How do I change to AUD from GBP?
{ "text": "How do I change to AUD from GBP?" }
[ { "label": "NEGATIVE", "score": 0.9988885521888733 }, { "label": "POSITIVE", "score": 0.001111403340473771 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
The ATM would not give me cash,why?
{ "text": "The ATM would not give me cash,why?" }
[ { "label": "NEGATIVE", "score": 0.9987687468528748 }, { "label": "POSITIVE", "score": 0.001231212867423892 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Problems with my top up
{ "text": "Problems with my top up" }
[ { "label": "NEGATIVE", "score": 0.9992615580558777 }, { "label": "POSITIVE", "score": 0.0007384767523035407 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Is there a reason that my top-up is still pending?
{ "text": "Is there a reason that my top-up is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9991418123245239 }, { "label": "POSITIVE", "score": 0.000858206010889262 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Can I change from AUD to GBP?
{ "text": "Can I change from AUD to GBP?" }
[ { "label": "NEGATIVE", "score": 0.9981979727745056 }, { "label": "POSITIVE", "score": 0.0018020201241597533 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Where can I get my card PIN?
{ "text": "Where can I get my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9993166923522949 }, { "label": "POSITIVE", "score": 0.0006833428051322699 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.
{ "text": "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help." }
[ { "label": "NEGATIVE", "score": 0.9989816546440125 }, { "label": "POSITIVE", "score": 0.0010183219565078616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
What do I do if I think someone has used my card?
{ "text": "What do I do if I think someone has used my card?" }
[ { "label": "NEGATIVE", "score": 0.9994736313819885 }, { "label": "POSITIVE", "score": 0.0005263664061203599 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
Why hasn't the money I transferred into my account shown up yet?
{ "text": "Why hasn't the money I transferred into my account shown up yet?" }
[ { "label": "NEGATIVE", "score": 0.9992753863334656 }, { "label": "POSITIVE", "score": 0.0007245743181556463 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
What's the cost for exchanges?
{ "text": "What's the cost for exchanges?" }
[ { "label": "NEGATIVE", "score": 0.997309684753418 }, { "label": "POSITIVE", "score": 0.002690271707251668 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
what is the word?
{ "text": "what is the word?" }
[ { "label": "NEGATIVE", "score": 0.9916887879371643 }, { "label": "POSITIVE", "score": 0.008311217650771141 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I may need to dispute a Direct Debit payment.
{ "text": "I may need to dispute a Direct Debit payment." }
[ { "label": "NEGATIVE", "score": 0.9985769987106323 }, { "label": "POSITIVE", "score": 0.0014229569351300597 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
In what increments can I top-up my card?
{ "text": "In what increments can I top-up my card?" }
[ { "label": "NEGATIVE", "score": 0.9988574981689453 }, { "label": "POSITIVE", "score": 0.0011425213888287544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
There's a payment in the app I don't recognize.
{ "text": "There's a payment in the app I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9966046810150146 }, { "label": "POSITIVE", "score": 0.003395367879420519 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Please tell me what this direct debit in my statement is
{ "text": "Please tell me what this direct debit in my statement is" }
[ { "label": "NEGATIVE", "score": 0.9927108287811279 }, { "label": "POSITIVE", "score": 0.007289135828614235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
why was a extra fee added to my account for transfer ?
{ "text": "why was a extra fee added to my account for transfer ?" }
[ { "label": "NEGATIVE", "score": 0.9978950023651123 }, { "label": "POSITIVE", "score": 0.002104985062032938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My top up is not working
{ "text": "My top up is not working" }
[ { "label": "NEGATIVE", "score": 0.9996583461761475 }, { "label": "POSITIVE", "score": 0.0003416182880755514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Where do I find our how to get a physical card?
{ "text": "Where do I find our how to get a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9994811415672302 }, { "label": "POSITIVE", "score": 0.0005188867799006402 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Help me use American Express to add money to the account.
{ "text": "Help me use American Express to add money to the account." }
[ { "label": "NEGATIVE", "score": 0.9992861151695251 }, { "label": "POSITIVE", "score": 0.0007139017106965184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I'm not happy with service and would like to delete this account.
{ "text": "I'm not happy with service and would like to delete this account." }
[ { "label": "NEGATIVE", "score": 0.9997500777244568 }, { "label": "POSITIVE", "score": 0.0002499149413779378 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
i withdraw cash from the ATM and was charged a fee
{ "text": "i withdraw cash from the ATM and was charged a fee" }
[ { "label": "NEGATIVE", "score": 0.9962324500083923 }, { "label": "POSITIVE", "score": 0.0037675269413739443 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Is there a charge for using transfers for top ups?
{ "text": "Is there a charge for using transfers for top ups?" }
[ { "label": "NEGATIVE", "score": 0.9988681077957153 }, { "label": "POSITIVE", "score": 0.001131960190832615 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
{ "text": "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge." }
[ { "label": "NEGATIVE", "score": 0.9990124702453613 }, { "label": "POSITIVE", "score": 0.0009875643299892545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
my cash balance less than what I thought
{ "text": "my cash balance less than what I thought" }
[ { "label": "NEGATIVE", "score": 0.9992796778678894 }, { "label": "POSITIVE", "score": 0.0007203614804893732 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Why am I being asked to verify my identity?
{ "text": "Why am I being asked to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9985490441322327 }, { "label": "POSITIVE", "score": 0.0014509103493764997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I would like to cancel a purchase.
{ "text": "I would like to cancel a purchase." }
[ { "label": "NEGATIVE", "score": 0.9997695088386536 }, { "label": "POSITIVE", "score": 0.00023046848946250975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
i asked for 100 only got 80
{ "text": "i asked for 100 only got 80" }
[ { "label": "NEGATIVE", "score": 0.9964510202407837 }, { "label": "POSITIVE", "score": 0.0035490102600306273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!
{ "text": "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!" }
[ { "label": "NEGATIVE", "score": 0.9982818365097046 }, { "label": "POSITIVE", "score": 0.0017181801376864314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Why hasn't my balance been updated from the check deposit I made?
{ "text": "Why hasn't my balance been updated from the check deposit I made?" }
[ { "label": "NEGATIVE", "score": 0.9993507266044617 }, { "label": "POSITIVE", "score": 0.0006492887623608112 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Are top-ups unlimited?
{ "text": "Are top-ups unlimited?" }
[ { "label": "POSITIVE", "score": 0.8703393936157227 }, { "label": "NEGATIVE", "score": 0.12966063618659973 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
My PIN was blocked.
{ "text": "My PIN was blocked." }
[ { "label": "NEGATIVE", "score": 0.9990322589874268 }, { "label": "POSITIVE", "score": 0.000967745843809098 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
If I order a new card, how much will it be and how long will it take me to get it?
{ "text": "If I order a new card, how much will it be and how long will it take me to get it?" }
[ { "label": "NEGATIVE", "score": 0.9989155530929565 }, { "label": "POSITIVE", "score": 0.001084451680071652 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Do you know why my card payment has been declined?
{ "text": "Do you know why my card payment has been declined?" }
[ { "label": "NEGATIVE", "score": 0.998219907283783 }, { "label": "POSITIVE", "score": 0.0017800276400521398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
How do I set up an account for my children?
{ "text": "How do I set up an account for my children?" }
[ { "label": "NEGATIVE", "score": 0.9992707371711731 }, { "label": "POSITIVE", "score": 0.0007292708032764494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.
{ "text": "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through." }
[ { "label": "NEGATIVE", "score": 0.9993095397949219 }, { "label": "POSITIVE", "score": 0.000690443383064121 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Why can't I make multiple payments with my virtual card?
{ "text": "Why can't I make multiple payments with my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9983503818511963 }, { "label": "POSITIVE", "score": 0.00164959451649338 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
Will I get charged for sending out more cards?
{ "text": "Will I get charged for sending out more cards?" }
[ { "label": "NEGATIVE", "score": 0.9977859258651733 }, { "label": "POSITIVE", "score": 0.0022140447981655598 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.
{ "text": "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more." }
[ { "label": "NEGATIVE", "score": 0.9102197289466858 }, { "label": "POSITIVE", "score": 0.08978023380041122 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
My transfer was declined. Why did this happen?
{ "text": "My transfer was declined. Why did this happen?" }
[ { "label": "NEGATIVE", "score": 0.9985678195953369 }, { "label": "POSITIVE", "score": 0.0014321942580863833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I see cash in my app but I did not get it.
{ "text": "I see cash in my app but I did not get it." }
[ { "label": "NEGATIVE", "score": 0.9993525147438049 }, { "label": "POSITIVE", "score": 0.0006474769324995577 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null