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I topped up and now my money is not there anymore! What happened to it?
{ "text": "I topped up and now my money is not there anymore! What happened to it?" }
[ { "label": "NEGATIVE", "score": 0.9992311000823975 }, { "label": "POSITIVE", "score": 0.000768959173001349 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I have the funds, why can I not use my top-up?
{ "text": "I have the funds, why can I not use my top-up?" }
[ { "label": "NEGATIVE", "score": 0.9951648712158203 }, { "label": "POSITIVE", "score": 0.004835138563066721 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Why hasn't the app verified my identity?
{ "text": "Why hasn't the app verified my identity?" }
[ { "label": "NEGATIVE", "score": 0.9991620779037476 }, { "label": "POSITIVE", "score": 0.0008379898499697447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
I need a Visa card
{ "text": "I need a Visa card" }
[ { "label": "NEGATIVE", "score": 0.9855565428733826 }, { "label": "POSITIVE", "score": 0.014443495310842991 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
The card payment I made didn't work.
{ "text": "The card payment I made didn't work." }
[ { "label": "NEGATIVE", "score": 0.9997566342353821 }, { "label": "POSITIVE", "score": 0.00024339825904462487 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Help me cancel a transfer.
{ "text": "Help me cancel a transfer." }
[ { "label": "NEGATIVE", "score": 0.9996569156646729 }, { "label": "POSITIVE", "score": 0.0003430735960137099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
My transfer still says pending
{ "text": "My transfer still says pending" }
[ { "label": "NEGATIVE", "score": 0.7550446391105652 }, { "label": "POSITIVE", "score": 0.24495534598827362 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Will I get charged fees when I add money with an international card?
{ "text": "Will I get charged fees when I add money with an international card?" }
[ { "label": "NEGATIVE", "score": 0.9984098672866821 }, { "label": "POSITIVE", "score": 0.001590146217495203 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I still haven't gotten my new card. When will it get here?
{ "text": "I still haven't gotten my new card. When will it get here?" }
[ { "label": "NEGATIVE", "score": 0.9993027448654175 }, { "label": "POSITIVE", "score": 0.00069722457556054 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Can I get support?
{ "text": "Can I get support?" }
[ { "label": "NEGATIVE", "score": 0.9945036172866821 }, { "label": "POSITIVE", "score": 0.005496366880834103 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Can I use check to deposit?
{ "text": "Can I use check to deposit?" }
[ { "label": "NEGATIVE", "score": 0.9961438179016113 }, { "label": "POSITIVE", "score": 0.0038561508990824223 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
How do I check security settings using the app?
{ "text": "How do I check security settings using the app?" }
[ { "label": "NEGATIVE", "score": 0.998393714427948 }, { "label": "POSITIVE", "score": 0.001606313162483275 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
How do I find out my source of funds?
{ "text": "How do I find out my source of funds?" }
[ { "label": "NEGATIVE", "score": 0.9989156723022461 }, { "label": "POSITIVE", "score": 0.0010843616910278797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
What types of cards and money do you accept?
{ "text": "What types of cards and money do you accept?" }
[ { "label": "NEGATIVE", "score": 0.9859218001365662 }, { "label": "POSITIVE", "score": 0.014078246429562569 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.
{ "text": "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay." }
[ { "label": "NEGATIVE", "score": 0.998788058757782 }, { "label": "POSITIVE", "score": 0.001212008879519999 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I see a direct debit transaction that I didn't make.
{ "text": "I see a direct debit transaction that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9945061802864075 }, { "label": "POSITIVE", "score": 0.005493863485753536 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
The app declined my top up. What did I do wrong?
{ "text": "The app declined my top up. What did I do wrong?" }
[ { "label": "NEGATIVE", "score": 0.9988483190536499 }, { "label": "POSITIVE", "score": 0.0011516782687976956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Who gets support?
{ "text": "Who gets support?" }
[ { "label": "NEGATIVE", "score": 0.9977182149887085 }, { "label": "POSITIVE", "score": 0.0022818543948233128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I would like to change currency
{ "text": "I would like to change currency" }
[ { "label": "NEGATIVE", "score": 0.7561246752738953 }, { "label": "POSITIVE", "score": 0.24387532472610474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Why hasn't my cash arrived from a deposited check?
{ "text": "Why hasn't my cash arrived from a deposited check?" }
[ { "label": "NEGATIVE", "score": 0.9990965127944946 }, { "label": "POSITIVE", "score": 0.0009035324910655618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I recently bought something abroad but the exchange rate is incorrect. Why?
{ "text": "I recently bought something abroad but the exchange rate is incorrect. Why?" }
[ { "label": "NEGATIVE", "score": 0.9992086291313171 }, { "label": "POSITIVE", "score": 0.0007914550369605422 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I don't understand why my payment was declined. I thought everything was ok.
{ "text": "I don't understand why my payment was declined. I thought everything was ok." }
[ { "label": "POSITIVE", "score": 0.9960373640060425 }, { "label": "NEGATIVE", "score": 0.003962565679103136 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I don't think the exchange rate was right.
{ "text": "I don't think the exchange rate was right." }
[ { "label": "NEGATIVE", "score": 0.9996422529220581 }, { "label": "POSITIVE", "score": 0.0003577456809580326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I received a transfer in GBP how do I change it to a different currency?
{ "text": "I received a transfer in GBP how do I change it to a different currency?" }
[ { "label": "NEGATIVE", "score": 0.998672604560852 }, { "label": "POSITIVE", "score": 0.0013273749500513077 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
What is the maximum top up?
{ "text": "What is the maximum top up?" }
[ { "label": "POSITIVE", "score": 0.9938526153564453 }, { "label": "NEGATIVE", "score": 0.006147390231490135 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?
{ "text": "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?" }
[ { "label": "NEGATIVE", "score": 0.9994722008705139 }, { "label": "POSITIVE", "score": 0.0005278448224999011 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
What do I need for the identity verification?
{ "text": "What do I need for the identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9987993240356445 }, { "label": "POSITIVE", "score": 0.0012006990145891905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?
{ "text": "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?" }
[ { "label": "NEGATIVE", "score": 0.9990804195404053 }, { "label": "POSITIVE", "score": 0.0009195746970362961 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
What do I do if I still have not received my new card?
{ "text": "What do I do if I still have not received my new card?" }
[ { "label": "NEGATIVE", "score": 0.9993577599525452 }, { "label": "POSITIVE", "score": 0.0006422094302251935 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Why do I see a random withdrawal in my app?
{ "text": "Why do I see a random withdrawal in my app?" }
[ { "label": "NEGATIVE", "score": 0.9996269941329956 }, { "label": "POSITIVE", "score": 0.00037304250872693956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
How do I know it is a Mastercard ATM?
{ "text": "How do I know it is a Mastercard ATM?" }
[ { "label": "NEGATIVE", "score": 0.9985454082489014 }, { "label": "POSITIVE", "score": 0.0014545710291713476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
Is it possible to purchase more physical cards with my account?
{ "text": "Is it possible to purchase more physical cards with my account?" }
[ { "label": "NEGATIVE", "score": 0.9983307719230652 }, { "label": "POSITIVE", "score": 0.001669188030064106 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently.
{ "text": "I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently." }
[ { "label": "NEGATIVE", "score": 0.990679919719696 }, { "label": "POSITIVE", "score": 0.00932006724178791 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
How many days does it take for a transfer to go through?
{ "text": "How many days does it take for a transfer to go through?" }
[ { "label": "NEGATIVE", "score": 0.9984098672866821 }, { "label": "POSITIVE", "score": 0.0015900892904028296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Where'd the rest of my cash go from the ATM
{ "text": "Where'd the rest of my cash go from the ATM" }
[ { "label": "NEGATIVE", "score": 0.9983989596366882 }, { "label": "POSITIVE", "score": 0.001600995659828186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
{ "text": "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me" }
[ { "label": "NEGATIVE", "score": 0.9997395873069763 }, { "label": "POSITIVE", "score": 0.00026039910153485835 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
This is terrible, i want to delete my account
{ "text": "This is terrible, i want to delete my account" }
[ { "label": "NEGATIVE", "score": 0.9997963309288025 }, { "label": "POSITIVE", "score": 0.00020366453099995852 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
Can you close my account please?
{ "text": "Can you close my account please?" }
[ { "label": "NEGATIVE", "score": 0.9947800636291504 }, { "label": "POSITIVE", "score": 0.00521991727873683 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
How do I see the source of my money?
{ "text": "How do I see the source of my money?" }
[ { "label": "NEGATIVE", "score": 0.9988762736320496 }, { "label": "POSITIVE", "score": 0.001123771071434021 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Why do I need to verify my account?
{ "text": "Why do I need to verify my account?" }
[ { "label": "NEGATIVE", "score": 0.9991627931594849 }, { "label": "POSITIVE", "score": 0.0008372334996238351 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I don't think my transfer wen through. Why?
{ "text": "I don't think my transfer wen through. Why?" }
[ { "label": "NEGATIVE", "score": 0.997183084487915 }, { "label": "POSITIVE", "score": 0.0028169238939881325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?
{ "text": "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?" }
[ { "label": "NEGATIVE", "score": 0.9981239438056946 }, { "label": "POSITIVE", "score": 0.0018760148668661714 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.
{ "text": "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer." }
[ { "label": "NEGATIVE", "score": 0.9988970756530762 }, { "label": "POSITIVE", "score": 0.0011028647422790527 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Please help me. I am still waiting on a refund.
{ "text": "Please help me. I am still waiting on a refund." }
[ { "label": "NEGATIVE", "score": 0.9967707395553589 }, { "label": "POSITIVE", "score": 0.00322934752330184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.
{ "text": "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it." }
[ { "label": "NEGATIVE", "score": 0.9988669157028198 }, { "label": "POSITIVE", "score": 0.0011330884881317616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.
{ "text": "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it." }
[ { "label": "NEGATIVE", "score": 0.9995762705802917 }, { "label": "POSITIVE", "score": 0.0004236983077134937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
When do I get my card PIN?
{ "text": "When do I get my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.997579038143158 }, { "label": "POSITIVE", "score": 0.0024209634866565466 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?
{ "text": "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?" }
[ { "label": "NEGATIVE", "score": 0.9980621933937073 }, { "label": "POSITIVE", "score": 0.001937765977345407 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
Why is my disposable card not working?
{ "text": "Why is my disposable card not working?" }
[ { "label": "NEGATIVE", "score": 0.9997149109840393 }, { "label": "POSITIVE", "score": 0.0002851082826964557 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
I moved and need to change my personal information.
{ "text": "I moved and need to change my personal information." }
[ { "label": "POSITIVE", "score": 0.9243075847625732 }, { "label": "NEGATIVE", "score": 0.07569244503974915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
WHAT IS THE REASON FOR THAT
{ "text": "WHAT IS THE REASON FOR THAT" }
[ { "label": "POSITIVE", "score": 0.6687872409820557 }, { "label": "NEGATIVE", "score": 0.33121272921562195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Why would a card payment be declined?
{ "text": "Why would a card payment be declined?" }
[ { "label": "NEGATIVE", "score": 0.9956230521202087 }, { "label": "POSITIVE", "score": 0.004376993048936129 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
If I want to add funds to the account using American Express, how do I do that?
{ "text": "If I want to add funds to the account using American Express, how do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9995500445365906 }, { "label": "POSITIVE", "score": 0.0004499255446717143 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
There is a direct debit charge that I don't recognize, what can I do?
{ "text": "There is a direct debit charge that I don't recognize, what can I do?" }
[ { "label": "NEGATIVE", "score": 0.9973078966140747 }, { "label": "POSITIVE", "score": 0.0026921380776911974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Help! I think someone has made a cash withdrawal with my card!
{ "text": "Help! I think someone has made a cash withdrawal with my card!" }
[ { "label": "NEGATIVE", "score": 0.9990166425704956 }, { "label": "POSITIVE", "score": 0.0009833303047344089 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Can I use my account now, even though my identity verification has not gone through yet?
{ "text": "Can I use my account now, even though my identity verification has not gone through yet?" }
[ { "label": "NEGATIVE", "score": 0.9982064962387085 }, { "label": "POSITIVE", "score": 0.0017935027135536075 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
How do I get my card into the app?
{ "text": "How do I get my card into the app?" }
[ { "label": "NEGATIVE", "score": 0.9989023208618164 }, { "label": "POSITIVE", "score": 0.001097724074497819 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?
{ "text": "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?" }
[ { "label": "NEGATIVE", "score": 0.9992576241493225 }, { "label": "POSITIVE", "score": 0.0007423206698149443 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I am seeing inside the App a some cash withdrawal that is not mine
{ "text": "I am seeing inside the App a some cash withdrawal that is not mine" }
[ { "label": "NEGATIVE", "score": 0.9993481040000916 }, { "label": "POSITIVE", "score": 0.0006519283633679152 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
How do I get my card out of the ATM?
{ "text": "How do I get my card out of the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9989812970161438 }, { "label": "POSITIVE", "score": 0.0010186309227719903 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?
{ "text": "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?" }
[ { "label": "NEGATIVE", "score": 0.9987903237342834 }, { "label": "POSITIVE", "score": 0.0012097037397325039 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
How to a go about ordering a disposable virtual card?
{ "text": "How to a go about ordering a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9986101388931274 }, { "label": "POSITIVE", "score": 0.001389855518937111 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
I can't remember what my password is
{ "text": "I can't remember what my password is" }
[ { "label": "NEGATIVE", "score": 0.9990874528884888 }, { "label": "POSITIVE", "score": 0.0009126046788878739 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
How do you figure out the exchange rate? Can you explain why I got less money than expected?
{ "text": "How do you figure out the exchange rate? Can you explain why I got less money than expected?" }
[ { "label": "NEGATIVE", "score": 0.9994757771492004 }, { "label": "POSITIVE", "score": 0.0005242546903900802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
There are funds showing in my app that I did not receive.
{ "text": "There are funds showing in my app that I did not receive." }
[ { "label": "NEGATIVE", "score": 0.9759398698806763 }, { "label": "POSITIVE", "score": 0.024060135707259178 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?
{ "text": "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?" }
[ { "label": "NEGATIVE", "score": 0.9891098737716675 }, { "label": "POSITIVE", "score": 0.01089018490165472 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
I have a transaction and would like to know if I it's cancelable?
{ "text": "I have a transaction and would like to know if I it's cancelable?" }
[ { "label": "NEGATIVE", "score": 0.9993513226509094 }, { "label": "POSITIVE", "score": 0.0006486157653853297 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Is it possible for me to top up with a cheque?
{ "text": "Is it possible for me to top up with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9952111840248108 }, { "label": "POSITIVE", "score": 0.004788820166140795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Can I specify a day for my card to be delivered?
{ "text": "Can I specify a day for my card to be delivered?" }
[ { "label": "NEGATIVE", "score": 0.9974778294563293 }, { "label": "POSITIVE", "score": 0.002522174036130309 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
How can I transfer money between accounts?
{ "text": "How can I transfer money between accounts?" }
[ { "label": "NEGATIVE", "score": 0.9993937015533447 }, { "label": "POSITIVE", "score": 0.0006062787724658847 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
What is your exchange rate between UK pounds and Russian rubles for my last transaction
{ "text": "What is your exchange rate between UK pounds and Russian rubles for my last transaction" }
[ { "label": "NEGATIVE", "score": 0.9920279383659363 }, { "label": "POSITIVE", "score": 0.007972080260515213 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I need a new PIN number.
{ "text": "I need a new PIN number." }
[ { "label": "NEGATIVE", "score": 0.9993543028831482 }, { "label": "POSITIVE", "score": 0.0006456596893258393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I thought I was going to receive more currency?
{ "text": "I thought I was going to receive more currency?" }
[ { "label": "NEGATIVE", "score": 0.9984704852104187 }, { "label": "POSITIVE", "score": 0.0015294774202629924 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Still waiting on my refund...
{ "text": "Still waiting on my refund..." }
[ { "label": "NEGATIVE", "score": 0.9920478463172913 }, { "label": "POSITIVE", "score": 0.007952092215418816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Someone took my card without my permission.
{ "text": "Someone took my card without my permission." }
[ { "label": "NEGATIVE", "score": 0.9981657862663269 }, { "label": "POSITIVE", "score": 0.0018342712428420782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I cancelled my card payment
{ "text": "I cancelled my card payment" }
[ { "label": "NEGATIVE", "score": 0.9996297359466553 }, { "label": "POSITIVE", "score": 0.0003702020912896842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
How can I receive my salary in another currency?
{ "text": "How can I receive my salary in another currency?" }
[ { "label": "NEGATIVE", "score": 0.999474823474884 }, { "label": "POSITIVE", "score": 0.00052514614071697 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I bought an item then noticed the exchange rate was wrong.
{ "text": "I bought an item then noticed the exchange rate was wrong." }
[ { "label": "NEGATIVE", "score": 0.9995216131210327 }, { "label": "POSITIVE", "score": 0.0004783376061823219 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
{ "text": "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money." }
[ { "label": "NEGATIVE", "score": 0.9995802044868469 }, { "label": "POSITIVE", "score": 0.00041984397103078663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Please help my find out why there is an odd direct debit in my records.
{ "text": "Please help my find out why there is an odd direct debit in my records." }
[ { "label": "NEGATIVE", "score": 0.9970512390136719 }, { "label": "POSITIVE", "score": 0.0029487060382962227 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Why isn't the transfer I made to a friend showing?
{ "text": "Why isn't the transfer I made to a friend showing?" }
[ { "label": "NEGATIVE", "score": 0.9984500408172607 }, { "label": "POSITIVE", "score": 0.0015499279834330082 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Can you tell me where my funds come from?
{ "text": "Can you tell me where my funds come from?" }
[ { "label": "NEGATIVE", "score": 0.9986637830734253 }, { "label": "POSITIVE", "score": 0.0013362086610868573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.
{ "text": "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered." }
[ { "label": "NEGATIVE", "score": 0.9992875456809998 }, { "label": "POSITIVE", "score": 0.0007124952389858663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Can I cancel a transaction?
{ "text": "Can I cancel a transaction?" }
[ { "label": "NEGATIVE", "score": 0.9997226595878601 }, { "label": "POSITIVE", "score": 0.0002773008600343019 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I was so embarrassed. Why didn't my payment clear?
{ "text": "I was so embarrassed. Why didn't my payment clear?" }
[ { "label": "NEGATIVE", "score": 0.999297022819519 }, { "label": "POSITIVE", "score": 0.0007029128028079867 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can I add funds directly from my Apple Watch?
{ "text": "Can I add funds directly from my Apple Watch?" }
[ { "label": "NEGATIVE", "score": 0.9975972771644592 }, { "label": "POSITIVE", "score": 0.002402746817097068 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Card delivery services? Where?
{ "text": "Card delivery services? Where?" }
[ { "label": "NEGATIVE", "score": 0.9977207779884338 }, { "label": "POSITIVE", "score": 0.002279245760291815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Seems like my top up has been cancelled
{ "text": "Seems like my top up has been cancelled" }
[ { "label": "NEGATIVE", "score": 0.9997221827507019 }, { "label": "POSITIVE", "score": 0.0002777583140414208 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I received a returned payment that I made.
{ "text": "I received a returned payment that I made." }
[ { "label": "NEGATIVE", "score": 0.971196174621582 }, { "label": "POSITIVE", "score": 0.028803788125514984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Why was I charged for transferring money?
{ "text": "Why was I charged for transferring money?" }
[ { "label": "NEGATIVE", "score": 0.9984623193740845 }, { "label": "POSITIVE", "score": 0.0015377438394352794 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My topup got reverted. Please let me know if there is any issue in system.
{ "text": "My topup got reverted. Please let me know if there is any issue in system." }
[ { "label": "NEGATIVE", "score": 0.9985087513923645 }, { "label": "POSITIVE", "score": 0.0014912630431354046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I've obtained the card, how do I enable it on the app?
{ "text": "I've obtained the card, how do I enable it on the app?" }
[ { "label": "NEGATIVE", "score": 0.9968398809432983 }, { "label": "POSITIVE", "score": 0.003160148626193404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
How do I go forth on holding money in multiple currencies?
{ "text": "How do I go forth on holding money in multiple currencies?" }
[ { "label": "NEGATIVE", "score": 0.9952629804611206 }, { "label": "POSITIVE", "score": 0.004737027920782566 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
How long will it take for the cash I deposited this morning to show up?
{ "text": "How long will it take for the cash I deposited this morning to show up?" }
[ { "label": "NEGATIVE", "score": 0.9993863105773926 }, { "label": "POSITIVE", "score": 0.0006137143936939538 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Please help! I need a refund on a transaction on something I bought and I need the refund right away!
{ "text": "Please help! I need a refund on a transaction on something I bought and I need the refund right away!" }
[ { "label": "NEGATIVE", "score": 0.9974149465560913 }, { "label": "POSITIVE", "score": 0.002585034351795912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Currently my card is broken.
{ "text": "Currently my card is broken." }
[ { "label": "NEGATIVE", "score": 0.9987956285476685 }, { "label": "POSITIVE", "score": 0.001204331056214869 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!
{ "text": "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!" }
[ { "label": "NEGATIVE", "score": 0.9970723390579224 }, { "label": "POSITIVE", "score": 0.002927601570263505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
I have one of your cards, but I don't know how to link it.
{ "text": "I have one of your cards, but I don't know how to link it." }
[ { "label": "NEGATIVE", "score": 0.9988157749176025 }, { "label": "POSITIVE", "score": 0.0011842235689982772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
What is this extra €1 fee about?
{ "text": "What is this extra €1 fee about?" }
[ { "label": "NEGATIVE", "score": 0.9945266842842102 }, { "label": "POSITIVE", "score": 0.005473275203257799 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
The app doesn't think that I am myself
{ "text": "The app doesn't think that I am myself" }
[ { "label": "NEGATIVE", "score": 0.9947010278701782 }, { "label": "POSITIVE", "score": 0.005299006588757038 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null