text
stringlengths 13
409
| inputs
dict | prediction
listlengths 2
2
| prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
---|---|---|---|---|---|---|---|---|---|---|---|---|
I don't recognise a Direct Debit payment | {
"text": "I don't recognise a Direct Debit payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101718124933541
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I was doing a transfer and received a "decline" message. | {
"text": "I was doing a transfer and received a \"decline\" message."
} | [
{
"label": "NEGATIVE",
"score": 0.9993512034416199
},
{
"label": "POSITIVE",
"score": 0.0006488477229140699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Please help me set up a new PIN. | {
"text": "Please help me set up a new PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9897893071174622
},
{
"label": "POSITIVE",
"score": 0.010210639797151089
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I cannot remember my passcode, is there a way to retrieve it? | {
"text": "I cannot remember my passcode, is there a way to retrieve it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994563460350037
},
{
"label": "POSITIVE",
"score": 0.0005437124636955559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
What do I do if I see a cash withdrawal on my account that I don't remember making? | {
"text": "What do I do if I see a cash withdrawal on my account that I don't remember making?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994613528251648
},
{
"label": "POSITIVE",
"score": 0.000538631109520793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I anticipate getting a Visa card | {
"text": "I anticipate getting a Visa card"
} | [
{
"label": "NEGATIVE",
"score": 0.9206553101539612
},
{
"label": "POSITIVE",
"score": 0.07934471219778061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Why isn't my Google Pay top up working for me? Did I do something wrong? | {
"text": "Why isn't my Google Pay top up working for me? Did I do something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994008541107178
},
{
"label": "POSITIVE",
"score": 0.000599125400185585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Can you tell me what this fee is on my statement? | {
"text": "Can you tell me what this fee is on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.997623860836029
},
{
"label": "POSITIVE",
"score": 0.002376094926148653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this? | {
"text": "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?"
} | [
{
"label": "NEGATIVE",
"score": 0.995326042175293
},
{
"label": "POSITIVE",
"score": 0.004673896357417107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
You've incorrectly calculated the exchange rate for my cash withdrawal | {
"text": "You've incorrectly calculated the exchange rate for my cash withdrawal"
} | [
{
"label": "NEGATIVE",
"score": 0.999589741230011
},
{
"label": "POSITIVE",
"score": 0.0004103143000975251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How much does it cost to get more cards? | {
"text": "How much does it cost to get more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994431138038635
},
{
"label": "POSITIVE",
"score": 0.0005568438791669905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
The top-up card is verified how? | {
"text": "The top-up card is verified how?"
} | [
{
"label": "NEGATIVE",
"score": 0.985163152217865
},
{
"label": "POSITIVE",
"score": 0.014836825430393219
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound. | {
"text": "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound."
} | [
{
"label": "NEGATIVE",
"score": 0.9989957213401794
},
{
"label": "POSITIVE",
"score": 0.0010043197544291615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I order a replacement for stolen card? | {
"text": "How do I order a replacement for stolen card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993550181388855
},
{
"label": "POSITIVE",
"score": 0.0006449454231187701
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Could you tell me why my top up isn't showing in my wallet? | {
"text": "Could you tell me why my top up isn't showing in my wallet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577683914452791
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
help me find where this money came from | {
"text": "help me find where this money came from"
} | [
{
"label": "NEGATIVE",
"score": 0.9986893534660339
},
{
"label": "POSITIVE",
"score": 0.0013106936821714044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card? | {
"text": "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.0005003602127544582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do you decide what the exchange rates are? | {
"text": "How do you decide what the exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987742304801941
},
{
"label": "POSITIVE",
"score": 0.0012256982736289501
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Can you explain your refund policy, please? | {
"text": "Can you explain your refund policy, please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9922558069229126
},
{
"label": "POSITIVE",
"score": 0.0077441479079425335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What is the expected delivery date for my card? | {
"text": "What is the expected delivery date for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.99664705991745
},
{
"label": "POSITIVE",
"score": 0.003352965461090207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why hasn't arrived yet a transaction I did to my friend? | {
"text": "Why hasn't arrived yet a transaction I did to my friend?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984038472175598
},
{
"label": "POSITIVE",
"score": 0.0015962161123752594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I add money to my account via bank transfer? | {
"text": "Can I add money to my account via bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989457726478577
},
{
"label": "POSITIVE",
"score": 0.001054231426678598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why did using an ATM cause me to have an extra fee charged? | {
"text": "Why did using an ATM cause me to have an extra fee charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991683959960938
},
{
"label": "POSITIVE",
"score": 0.0008315907907672226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My top up says it is still pending | {
"text": "My top up says it is still pending"
} | [
{
"label": "POSITIVE",
"score": 0.5680357813835144
},
{
"label": "NEGATIVE",
"score": 0.431964248418808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Are transfers not free? I didn't know I would be charged for transfers. | {
"text": "Are transfers not free? I didn't know I would be charged for transfers."
} | [
{
"label": "NEGATIVE",
"score": 0.9950757622718811
},
{
"label": "POSITIVE",
"score": 0.00492427684366703
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can it add money automatically while travelling | {
"text": "Can it add money automatically while travelling"
} | [
{
"label": "NEGATIVE",
"score": 0.9656720757484436
},
{
"label": "POSITIVE",
"score": 0.03432788327336311
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
My transfer is pending, why? | {
"text": "My transfer is pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929510354995728
},
{
"label": "POSITIVE",
"score": 0.007048957049846649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What was the extra charge for withdrawing money? | {
"text": "What was the extra charge for withdrawing money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985112547874451
},
{
"label": "POSITIVE",
"score": 0.001488767797127366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
When will the money show in my account? | {
"text": "When will the money show in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993150234222412
},
{
"label": "POSITIVE",
"score": 0.0006849492783658206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How can I replace an expired card? | {
"text": "How can I replace an expired card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992448091506958
},
{
"label": "POSITIVE",
"score": 0.0007552019087597728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I see a direct debit transaction in my app that I didn't make. | {
"text": "I see a direct debit transaction in my app that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9972758889198303
},
{
"label": "POSITIVE",
"score": 0.002724115736782551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can turn my money into another currency? | {
"text": "Can turn my money into another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994997978210449
},
{
"label": "POSITIVE",
"score": 0.0005002213874831796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I did a transfer. What is the extra fee? | {
"text": "I did a transfer. What is the extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944578409194946
},
{
"label": "POSITIVE",
"score": 0.0055421800352633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I moved, can I edit my personal details? | {
"text": "I moved, can I edit my personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9895805716514587
},
{
"label": "POSITIVE",
"score": 0.010419419035315514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I got cash and was charged a fee that shouldn't be there! | {
"text": "I got cash and was charged a fee that shouldn't be there!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993392825126648
},
{
"label": "POSITIVE",
"score": 0.0006607398972846568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
A fee shouldn't apply to me if my card was stolen. | {
"text": "A fee shouldn't apply to me if my card was stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.9965100884437561
},
{
"label": "POSITIVE",
"score": 0.0034899257589131594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Why has my card been charged an extra pound? | {
"text": "Why has my card been charged an extra pound?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983208775520325
},
{
"label": "POSITIVE",
"score": 0.0016790926456451416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why is it showing that my account has been charged a dollar that is showing as pending? | {
"text": "Why is it showing that my account has been charged a dollar that is showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991878867149353
},
{
"label": "POSITIVE",
"score": 0.0008121313876472414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I didn't make the direct debit payment on my account. | {
"text": "I didn't make the direct debit payment on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992089867591858
},
{
"label": "POSITIVE",
"score": 0.000791085185483098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
how come i was declined | {
"text": "how come i was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9982702732086182
},
{
"label": "POSITIVE",
"score": 0.001729746232740581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Where can I verify my identity? | {
"text": "Where can I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999325156211853
},
{
"label": "POSITIVE",
"score": 0.0006748317391611636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago. | {
"text": "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9979346990585327
},
{
"label": "POSITIVE",
"score": 0.002065264619886875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I desperately need to transfer something from China, Please give me the wait time. | {
"text": "I desperately need to transfer something from China, Please give me the wait time."
} | [
{
"label": "NEGATIVE",
"score": 0.9990768432617188
},
{
"label": "POSITIVE",
"score": 0.0009231766453012824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
What can I expect at card expiration? | {
"text": "What can I expect at card expiration?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951286315917969
},
{
"label": "POSITIVE",
"score": 0.004871359094977379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please? | {
"text": "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929452538490295
},
{
"label": "POSITIVE",
"score": 0.0070547135546803474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I think there's been an unauthorized cash withdrawal from my account. | {
"text": "I think there's been an unauthorized cash withdrawal from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994605183601379
},
{
"label": "POSITIVE",
"score": 0.0005394333275035024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I bought something and now I want a refund. | {
"text": "I bought something and now I want a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9957526922225952
},
{
"label": "POSITIVE",
"score": 0.004247274249792099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Where is the top-up card verification code? | {
"text": "Where is the top-up card verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994243383407593
},
{
"label": "POSITIVE",
"score": 0.0005756973987445235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
What do I owe for a new card? | {
"text": "What do I owe for a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941791296005249
},
{
"label": "POSITIVE",
"score": 0.005820914171636105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I want to see what this fee is on my card payment. | {
"text": "I want to see what this fee is on my card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9275332689285278
},
{
"label": "POSITIVE",
"score": 0.07246674597263336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why is there a fee for getting cash? | {
"text": "Why is there a fee for getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986295700073242
},
{
"label": "POSITIVE",
"score": 0.0013704540906473994
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
If my funds are running low, will the app top up automatically? | {
"text": "If my funds are running low, will the app top up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.999154806137085
},
{
"label": "POSITIVE",
"score": 0.0008451511384919286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why do we need to verify top-up? | {
"text": "Why do we need to verify top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.999051034450531
},
{
"label": "POSITIVE",
"score": 0.0009490074589848518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Is it possible to give a second card from my account to my daughter? | {
"text": "Is it possible to give a second card from my account to my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.999226450920105
},
{
"label": "POSITIVE",
"score": 0.0007735297549515963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How do I get a virtual card on my device? | {
"text": "How do I get a virtual card on my device?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990907907485962
},
{
"label": "POSITIVE",
"score": 0.0009091707179322839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
The refund on my account hasn't shown up | {
"text": "The refund on my account hasn't shown up"
} | [
{
"label": "NEGATIVE",
"score": 0.9993194341659546
},
{
"label": "POSITIVE",
"score": 0.0006805647280998528
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
The exchange rate for the money I took out in a foreign country is wrong. | {
"text": "The exchange rate for the money I took out in a foreign country is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997246861457825
},
{
"label": "POSITIVE",
"score": 0.0002752987784333527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why doesn't my card work for any transactions? | {
"text": "Why doesn't my card work for any transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983270764350891
},
{
"label": "POSITIVE",
"score": 0.0016729180933907628
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I'm not recognizing the card payment. | {
"text": "I'm not recognizing the card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.999569833278656
},
{
"label": "POSITIVE",
"score": 0.00043015953269787133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I have duplicated transactions on my statement | {
"text": "I have duplicated transactions on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9993957281112671
},
{
"label": "POSITIVE",
"score": 0.000604234985075891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My topup got reverted. Please let me know if there is any issue in system. | {
"text": "My topup got reverted. Please let me know if there is any issue in system."
} | [
{
"label": "NEGATIVE",
"score": 0.9985087513923645
},
{
"label": "POSITIVE",
"score": 0.0014912671176716685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Where do you get those exchange rates? | {
"text": "Where do you get those exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986019730567932
},
{
"label": "POSITIVE",
"score": 0.0013980795629322529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I have a card payment that has been pending for some time and would like to know when it is going to go through. | {
"text": "I have a card payment that has been pending for some time and would like to know when it is going to go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9390997290611267
},
{
"label": "POSITIVE",
"score": 0.0609002560377121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I want to use auto top-up. Is there a limit? | {
"text": "I want to use auto top-up. Is there a limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973496198654175
},
{
"label": "POSITIVE",
"score": 0.0026503922417759895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Can I get both a Visa and a Mastercard from you? | {
"text": "Can I get both a Visa and a Mastercard from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9921779036521912
},
{
"label": "POSITIVE",
"score": 0.007822129875421524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I haven't gotten my new card. | {
"text": "I haven't gotten my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996293783187866
},
{
"label": "POSITIVE",
"score": 0.000370586640201509
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I logged in wrong and am blocked, how do I log in? | {
"text": "I logged in wrong and am blocked, how do I log in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995597004890442
},
{
"label": "POSITIVE",
"score": 0.00044027436524629593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
There was an extra fee on my account when I got cash. | {
"text": "There was an extra fee on my account when I got cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9964883327484131
},
{
"label": "POSITIVE",
"score": 0.0035117173101752996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need to know how much it costs to transfer funds. | {
"text": "I need to know how much it costs to transfer funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9995964169502258
},
{
"label": "POSITIVE",
"score": 0.00040365796303376555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My card is stuck in an ATM machine, how do I get it back quickly? | {
"text": "My card is stuck in an ATM machine, how do I get it back quickly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995812773704529
},
{
"label": "POSITIVE",
"score": 0.0004186831065453589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I was not distributed the correct amount of cash that I asked for | {
"text": "I was not distributed the correct amount of cash that I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9997528195381165
},
{
"label": "POSITIVE",
"score": 0.00024718785425648093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I can't use my card for anything | {
"text": "I can't use my card for anything"
} | [
{
"label": "NEGATIVE",
"score": 0.9992812275886536
},
{
"label": "POSITIVE",
"score": 0.0007188307936303318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What kind of costs are involved for exchanging currency? | {
"text": "What kind of costs are involved for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982611536979675
},
{
"label": "POSITIVE",
"score": 0.0017387988045811653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I made a cash deposit going to my account but it is not there | {
"text": "I made a cash deposit going to my account but it is not there"
} | [
{
"label": "NEGATIVE",
"score": 0.9995280504226685
},
{
"label": "POSITIVE",
"score": 0.00047192457714118063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Currency exchanges have any extra fees? | {
"text": "Currency exchanges have any extra fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.00205671857111156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I am still currently waiting for the cash that has been deposited into the account this morning. | {
"text": "I am still currently waiting for the cash that has been deposited into the account this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9981200098991394
},
{
"label": "POSITIVE",
"score": 0.0018800239777192473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What are my bank details so I can do a transfer? | {
"text": "What are my bank details so I can do a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995355606079102
},
{
"label": "POSITIVE",
"score": 0.00046451756497845054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
My virtual card isn't working. | {
"text": "My virtual card isn't working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997714161872864
},
{
"label": "POSITIVE",
"score": 0.00022864050697535276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
I topped up and now my money is not there anymore! What happened to it? | {
"text": "I topped up and now my money is not there anymore! What happened to it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992311000823975
},
{
"label": "POSITIVE",
"score": 0.0007689570193178952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I topped up but the app declined it | {
"text": "I topped up but the app declined it"
} | [
{
"label": "NEGATIVE",
"score": 0.9879399538040161
},
{
"label": "POSITIVE",
"score": 0.012060101144015789
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I'm expecting to see a cash withdrawal but I'm still waiting. | {
"text": "I'm expecting to see a cash withdrawal but I'm still waiting."
} | [
{
"label": "NEGATIVE",
"score": 0.9856036901473999
},
{
"label": "POSITIVE",
"score": 0.014396293088793755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What is taking so long on my transfer from the US? | {
"text": "What is taking so long on my transfer from the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994606375694275
},
{
"label": "POSITIVE",
"score": 0.0005393559695221484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
My identity isn't being accepted, what should I do? | {
"text": "My identity isn't being accepted, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992935657501221
},
{
"label": "POSITIVE",
"score": 0.0007064684759825468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
what countries can i use my card in | {
"text": "what countries can i use my card in"
} | [
{
"label": "NEGATIVE",
"score": 0.9829009175300598
},
{
"label": "POSITIVE",
"score": 0.017099065706133842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What is the process to change my PIN? | {
"text": "What is the process to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.997957706451416
},
{
"label": "POSITIVE",
"score": 0.0020423000678420067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why am I charged a fee for withdrawing cash? | {
"text": "Why am I charged a fee for withdrawing cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984203577041626
},
{
"label": "POSITIVE",
"score": 0.001579614239744842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can you tell me about why the account I have was charged an extra 1$ | {
"text": "Can you tell me about why the account I have was charged an extra 1$"
} | [
{
"label": "NEGATIVE",
"score": 0.9957866072654724
},
{
"label": "POSITIVE",
"score": 0.004213380627334118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I had to pay one pound more than the set price! | {
"text": "I had to pay one pound more than the set price!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986238479614258
},
{
"label": "POSITIVE",
"score": 0.0013761314330622554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How can I get funds into my account from my American Express? | {
"text": "How can I get funds into my account from my American Express?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995903372764587
},
{
"label": "POSITIVE",
"score": 0.0004096379561815411
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why do I have a transaction showing up more than once? | {
"text": "Why do I have a transaction showing up more than once?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960972666740417
},
{
"label": "POSITIVE",
"score": 0.0039027186576277018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I need my refund as soon as possible. What else do I have to do? | {
"text": "I need my refund as soon as possible. What else do I have to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992539286613464
},
{
"label": "POSITIVE",
"score": 0.0007460160413756967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I use my salary for this? | {
"text": "Can I use my salary for this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994089603424072
},
{
"label": "POSITIVE",
"score": 0.0005910489126108587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Which cards do you support for top up? | {
"text": "Which cards do you support for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9860866069793701
},
{
"label": "POSITIVE",
"score": 0.013913457281887531
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I was double-charged for a transaction | {
"text": "I was double-charged for a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9853774905204773
},
{
"label": "POSITIVE",
"score": 0.014622511342167854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I am unable to get cash from the ATM | {
"text": "I am unable to get cash from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9997062087059021
},
{
"label": "POSITIVE",
"score": 0.00029379467014223337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is the reason for the fee charge on my transfer? | {
"text": "What is the reason for the fee charge on my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987125396728516
},
{
"label": "POSITIVE",
"score": 0.0012874463573098183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Explain to me how to verify the top-up card. | {
"text": "Explain to me how to verify the top-up card."
} | [
{
"label": "NEGATIVE",
"score": 0.9749971032142639
},
{
"label": "POSITIVE",
"score": 0.02500293217599392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I made a purchase and was charged at the wrong foreign exchange rate. | {
"text": "I made a purchase and was charged at the wrong foreign exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9995275735855103
},
{
"label": "POSITIVE",
"score": 0.0004724656173493713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Can you tell me why I haven't received my new card? | {
"text": "Can you tell me why I haven't received my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995985627174377
},
{
"label": "POSITIVE",
"score": 0.0004014245932921767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
can the delivery be specific to my needs? | {
"text": "can the delivery be specific to my needs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968032836914062
},
{
"label": "POSITIVE",
"score": 0.0031967225950211287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |