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metrics
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I don't recognise a Direct Debit payment
{ "text": "I don't recognise a Direct Debit payment" }
[ { "label": "NEGATIVE", "score": 0.9994897842407227 }, { "label": "POSITIVE", "score": 0.0005101718124933541 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I was doing a transfer and received a "decline" message.
{ "text": "I was doing a transfer and received a \"decline\" message." }
[ { "label": "NEGATIVE", "score": 0.9993512034416199 }, { "label": "POSITIVE", "score": 0.0006488477229140699 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Please help me set up a new PIN.
{ "text": "Please help me set up a new PIN." }
[ { "label": "NEGATIVE", "score": 0.9897893071174622 }, { "label": "POSITIVE", "score": 0.010210639797151089 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I cannot remember my passcode, is there a way to retrieve it?
{ "text": "I cannot remember my passcode, is there a way to retrieve it?" }
[ { "label": "NEGATIVE", "score": 0.9994563460350037 }, { "label": "POSITIVE", "score": 0.0005437124636955559 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
What do I do if I see a cash withdrawal on my account that I don't remember making?
{ "text": "What do I do if I see a cash withdrawal on my account that I don't remember making?" }
[ { "label": "NEGATIVE", "score": 0.9994613528251648 }, { "label": "POSITIVE", "score": 0.000538631109520793 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I anticipate getting a Visa card
{ "text": "I anticipate getting a Visa card" }
[ { "label": "NEGATIVE", "score": 0.9206553101539612 }, { "label": "POSITIVE", "score": 0.07934471219778061 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Why isn't my Google Pay top up working for me? Did I do something wrong?
{ "text": "Why isn't my Google Pay top up working for me? Did I do something wrong?" }
[ { "label": "NEGATIVE", "score": 0.9994008541107178 }, { "label": "POSITIVE", "score": 0.000599125400185585 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Can you tell me what this fee is on my statement?
{ "text": "Can you tell me what this fee is on my statement?" }
[ { "label": "NEGATIVE", "score": 0.997623860836029 }, { "label": "POSITIVE", "score": 0.002376094926148653 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?
{ "text": "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?" }
[ { "label": "NEGATIVE", "score": 0.995326042175293 }, { "label": "POSITIVE", "score": 0.004673896357417107 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
You've incorrectly calculated the exchange rate for my cash withdrawal
{ "text": "You've incorrectly calculated the exchange rate for my cash withdrawal" }
[ { "label": "NEGATIVE", "score": 0.999589741230011 }, { "label": "POSITIVE", "score": 0.0004103143000975251 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
How much does it cost to get more cards?
{ "text": "How much does it cost to get more cards?" }
[ { "label": "NEGATIVE", "score": 0.9994431138038635 }, { "label": "POSITIVE", "score": 0.0005568438791669905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
The top-up card is verified how?
{ "text": "The top-up card is verified how?" }
[ { "label": "NEGATIVE", "score": 0.985163152217865 }, { "label": "POSITIVE", "score": 0.014836825430393219 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.
{ "text": "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound." }
[ { "label": "NEGATIVE", "score": 0.9989957213401794 }, { "label": "POSITIVE", "score": 0.0010043197544291615 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How do I order a replacement for stolen card?
{ "text": "How do I order a replacement for stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9993550181388855 }, { "label": "POSITIVE", "score": 0.0006449454231187701 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
Could you tell me why my top up isn't showing in my wallet?
{ "text": "Could you tell me why my top up isn't showing in my wallet?" }
[ { "label": "NEGATIVE", "score": 0.9994421601295471 }, { "label": "POSITIVE", "score": 0.0005577683914452791 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
help me find where this money came from
{ "text": "help me find where this money came from" }
[ { "label": "NEGATIVE", "score": 0.9986893534660339 }, { "label": "POSITIVE", "score": 0.0013106936821714044 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?
{ "text": "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?" }
[ { "label": "NEGATIVE", "score": 0.9994996786117554 }, { "label": "POSITIVE", "score": 0.0005003602127544582 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
How do you decide what the exchange rates are?
{ "text": "How do you decide what the exchange rates are?" }
[ { "label": "NEGATIVE", "score": 0.9987742304801941 }, { "label": "POSITIVE", "score": 0.0012256982736289501 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
Can you explain your refund policy, please?
{ "text": "Can you explain your refund policy, please?" }
[ { "label": "NEGATIVE", "score": 0.9922558069229126 }, { "label": "POSITIVE", "score": 0.0077441479079425335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
What is the expected delivery date for my card?
{ "text": "What is the expected delivery date for my card?" }
[ { "label": "NEGATIVE", "score": 0.99664705991745 }, { "label": "POSITIVE", "score": 0.003352965461090207 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Why hasn't arrived yet a transaction I did to my friend?
{ "text": "Why hasn't arrived yet a transaction I did to my friend?" }
[ { "label": "NEGATIVE", "score": 0.9984038472175598 }, { "label": "POSITIVE", "score": 0.0015962161123752594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Can I add money to my account via bank transfer?
{ "text": "Can I add money to my account via bank transfer?" }
[ { "label": "NEGATIVE", "score": 0.9989457726478577 }, { "label": "POSITIVE", "score": 0.001054231426678598 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
Why did using an ATM cause me to have an extra fee charged?
{ "text": "Why did using an ATM cause me to have an extra fee charged?" }
[ { "label": "NEGATIVE", "score": 0.9991683959960938 }, { "label": "POSITIVE", "score": 0.0008315907907672226 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
My top up says it is still pending
{ "text": "My top up says it is still pending" }
[ { "label": "POSITIVE", "score": 0.5680357813835144 }, { "label": "NEGATIVE", "score": 0.431964248418808 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Are transfers not free? I didn't know I would be charged for transfers.
{ "text": "Are transfers not free? I didn't know I would be charged for transfers." }
[ { "label": "NEGATIVE", "score": 0.9950757622718811 }, { "label": "POSITIVE", "score": 0.00492427684366703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Can it add money automatically while travelling
{ "text": "Can it add money automatically while travelling" }
[ { "label": "NEGATIVE", "score": 0.9656720757484436 }, { "label": "POSITIVE", "score": 0.03432788327336311 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
My transfer is pending, why?
{ "text": "My transfer is pending, why?" }
[ { "label": "NEGATIVE", "score": 0.9929510354995728 }, { "label": "POSITIVE", "score": 0.007048957049846649 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
What was the extra charge for withdrawing money?
{ "text": "What was the extra charge for withdrawing money?" }
[ { "label": "NEGATIVE", "score": 0.9985112547874451 }, { "label": "POSITIVE", "score": 0.001488767797127366 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
When will the money show in my account?
{ "text": "When will the money show in my account?" }
[ { "label": "NEGATIVE", "score": 0.9993150234222412 }, { "label": "POSITIVE", "score": 0.0006849492783658206 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
How can I replace an expired card?
{ "text": "How can I replace an expired card?" }
[ { "label": "NEGATIVE", "score": 0.9992448091506958 }, { "label": "POSITIVE", "score": 0.0007552019087597728 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
I see a direct debit transaction in my app that I didn't make.
{ "text": "I see a direct debit transaction in my app that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9972758889198303 }, { "label": "POSITIVE", "score": 0.002724115736782551 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Can turn my money into another currency?
{ "text": "Can turn my money into another currency?" }
[ { "label": "NEGATIVE", "score": 0.9994997978210449 }, { "label": "POSITIVE", "score": 0.0005002213874831796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I did a transfer. What is the extra fee?
{ "text": "I did a transfer. What is the extra fee?" }
[ { "label": "NEGATIVE", "score": 0.9944578409194946 }, { "label": "POSITIVE", "score": 0.0055421800352633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
I moved, can I edit my personal details?
{ "text": "I moved, can I edit my personal details?" }
[ { "label": "NEGATIVE", "score": 0.9895805716514587 }, { "label": "POSITIVE", "score": 0.010419419035315514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I got cash and was charged a fee that shouldn't be there!
{ "text": "I got cash and was charged a fee that shouldn't be there!" }
[ { "label": "NEGATIVE", "score": 0.9993392825126648 }, { "label": "POSITIVE", "score": 0.0006607398972846568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
A fee shouldn't apply to me if my card was stolen.
{ "text": "A fee shouldn't apply to me if my card was stolen." }
[ { "label": "NEGATIVE", "score": 0.9965100884437561 }, { "label": "POSITIVE", "score": 0.0034899257589131594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Why has my card been charged an extra pound?
{ "text": "Why has my card been charged an extra pound?" }
[ { "label": "NEGATIVE", "score": 0.9983208775520325 }, { "label": "POSITIVE", "score": 0.0016790926456451416 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Why is it showing that my account has been charged a dollar that is showing as pending?
{ "text": "Why is it showing that my account has been charged a dollar that is showing as pending?" }
[ { "label": "NEGATIVE", "score": 0.9991878867149353 }, { "label": "POSITIVE", "score": 0.0008121313876472414 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I didn't make the direct debit payment on my account.
{ "text": "I didn't make the direct debit payment on my account." }
[ { "label": "NEGATIVE", "score": 0.9992089867591858 }, { "label": "POSITIVE", "score": 0.000791085185483098 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
how come i was declined
{ "text": "how come i was declined" }
[ { "label": "NEGATIVE", "score": 0.9982702732086182 }, { "label": "POSITIVE", "score": 0.001729746232740581 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Where can I verify my identity?
{ "text": "Where can I verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.999325156211853 }, { "label": "POSITIVE", "score": 0.0006748317391611636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago.
{ "text": "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago." }
[ { "label": "NEGATIVE", "score": 0.9979346990585327 }, { "label": "POSITIVE", "score": 0.002065264619886875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I desperately need to transfer something from China, Please give me the wait time.
{ "text": "I desperately need to transfer something from China, Please give me the wait time." }
[ { "label": "NEGATIVE", "score": 0.9990768432617188 }, { "label": "POSITIVE", "score": 0.0009231766453012824 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
What can I expect at card expiration?
{ "text": "What can I expect at card expiration?" }
[ { "label": "NEGATIVE", "score": 0.9951286315917969 }, { "label": "POSITIVE", "score": 0.004871359094977379 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?
{ "text": "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?" }
[ { "label": "NEGATIVE", "score": 0.9929452538490295 }, { "label": "POSITIVE", "score": 0.0070547135546803474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I think there's been an unauthorized cash withdrawal from my account.
{ "text": "I think there's been an unauthorized cash withdrawal from my account." }
[ { "label": "NEGATIVE", "score": 0.9994605183601379 }, { "label": "POSITIVE", "score": 0.0005394333275035024 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I bought something and now I want a refund.
{ "text": "I bought something and now I want a refund." }
[ { "label": "NEGATIVE", "score": 0.9957526922225952 }, { "label": "POSITIVE", "score": 0.004247274249792099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Where is the top-up card verification code?
{ "text": "Where is the top-up card verification code?" }
[ { "label": "NEGATIVE", "score": 0.9994243383407593 }, { "label": "POSITIVE", "score": 0.0005756973987445235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
What do I owe for a new card?
{ "text": "What do I owe for a new card?" }
[ { "label": "NEGATIVE", "score": 0.9941791296005249 }, { "label": "POSITIVE", "score": 0.005820914171636105 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I want to see what this fee is on my card payment.
{ "text": "I want to see what this fee is on my card payment." }
[ { "label": "NEGATIVE", "score": 0.9275332689285278 }, { "label": "POSITIVE", "score": 0.07246674597263336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Why is there a fee for getting cash?
{ "text": "Why is there a fee for getting cash?" }
[ { "label": "NEGATIVE", "score": 0.9986295700073242 }, { "label": "POSITIVE", "score": 0.0013704540906473994 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
If my funds are running low, will the app top up automatically?
{ "text": "If my funds are running low, will the app top up automatically?" }
[ { "label": "NEGATIVE", "score": 0.999154806137085 }, { "label": "POSITIVE", "score": 0.0008451511384919286 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Why do we need to verify top-up?
{ "text": "Why do we need to verify top-up?" }
[ { "label": "NEGATIVE", "score": 0.999051034450531 }, { "label": "POSITIVE", "score": 0.0009490074589848518 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
Is it possible to give a second card from my account to my daughter?
{ "text": "Is it possible to give a second card from my account to my daughter?" }
[ { "label": "NEGATIVE", "score": 0.999226450920105 }, { "label": "POSITIVE", "score": 0.0007735297549515963 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
How do I get a virtual card on my device?
{ "text": "How do I get a virtual card on my device?" }
[ { "label": "NEGATIVE", "score": 0.9990907907485962 }, { "label": "POSITIVE", "score": 0.0009091707179322839 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
The refund on my account hasn't shown up
{ "text": "The refund on my account hasn't shown up" }
[ { "label": "NEGATIVE", "score": 0.9993194341659546 }, { "label": "POSITIVE", "score": 0.0006805647280998528 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
The exchange rate for the money I took out in a foreign country is wrong.
{ "text": "The exchange rate for the money I took out in a foreign country is wrong." }
[ { "label": "NEGATIVE", "score": 0.9997246861457825 }, { "label": "POSITIVE", "score": 0.0002752987784333527 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Why doesn't my card work for any transactions?
{ "text": "Why doesn't my card work for any transactions?" }
[ { "label": "NEGATIVE", "score": 0.9983270764350891 }, { "label": "POSITIVE", "score": 0.0016729180933907628 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
I'm not recognizing the card payment.
{ "text": "I'm not recognizing the card payment." }
[ { "label": "NEGATIVE", "score": 0.999569833278656 }, { "label": "POSITIVE", "score": 0.00043015953269787133 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I have duplicated transactions on my statement
{ "text": "I have duplicated transactions on my statement" }
[ { "label": "NEGATIVE", "score": 0.9993957281112671 }, { "label": "POSITIVE", "score": 0.000604234985075891 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
My topup got reverted. Please let me know if there is any issue in system.
{ "text": "My topup got reverted. Please let me know if there is any issue in system." }
[ { "label": "NEGATIVE", "score": 0.9985087513923645 }, { "label": "POSITIVE", "score": 0.0014912671176716685 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Where do you get those exchange rates?
{ "text": "Where do you get those exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9986019730567932 }, { "label": "POSITIVE", "score": 0.0013980795629322529 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
I have a card payment that has been pending for some time and would like to know when it is going to go through.
{ "text": "I have a card payment that has been pending for some time and would like to know when it is going to go through." }
[ { "label": "NEGATIVE", "score": 0.9390997290611267 }, { "label": "POSITIVE", "score": 0.0609002560377121 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I want to use auto top-up. Is there a limit?
{ "text": "I want to use auto top-up. Is there a limit?" }
[ { "label": "NEGATIVE", "score": 0.9973496198654175 }, { "label": "POSITIVE", "score": 0.0026503922417759895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Can I get both a Visa and a Mastercard from you?
{ "text": "Can I get both a Visa and a Mastercard from you?" }
[ { "label": "NEGATIVE", "score": 0.9921779036521912 }, { "label": "POSITIVE", "score": 0.007822129875421524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I haven't gotten my new card.
{ "text": "I haven't gotten my new card." }
[ { "label": "NEGATIVE", "score": 0.9996293783187866 }, { "label": "POSITIVE", "score": 0.000370586640201509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I logged in wrong and am blocked, how do I log in?
{ "text": "I logged in wrong and am blocked, how do I log in?" }
[ { "label": "NEGATIVE", "score": 0.9995597004890442 }, { "label": "POSITIVE", "score": 0.00044027436524629593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
There was an extra fee on my account when I got cash.
{ "text": "There was an extra fee on my account when I got cash." }
[ { "label": "NEGATIVE", "score": 0.9964883327484131 }, { "label": "POSITIVE", "score": 0.0035117173101752996 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I need to know how much it costs to transfer funds.
{ "text": "I need to know how much it costs to transfer funds." }
[ { "label": "NEGATIVE", "score": 0.9995964169502258 }, { "label": "POSITIVE", "score": 0.00040365796303376555 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My card is stuck in an ATM machine, how do I get it back quickly?
{ "text": "My card is stuck in an ATM machine, how do I get it back quickly?" }
[ { "label": "NEGATIVE", "score": 0.9995812773704529 }, { "label": "POSITIVE", "score": 0.0004186831065453589 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
I was not distributed the correct amount of cash that I asked for
{ "text": "I was not distributed the correct amount of cash that I asked for" }
[ { "label": "NEGATIVE", "score": 0.9997528195381165 }, { "label": "POSITIVE", "score": 0.00024718785425648093 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I can't use my card for anything
{ "text": "I can't use my card for anything" }
[ { "label": "NEGATIVE", "score": 0.9992812275886536 }, { "label": "POSITIVE", "score": 0.0007188307936303318 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
What kind of costs are involved for exchanging currency?
{ "text": "What kind of costs are involved for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.9982611536979675 }, { "label": "POSITIVE", "score": 0.0017387988045811653 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I made a cash deposit going to my account but it is not there
{ "text": "I made a cash deposit going to my account but it is not there" }
[ { "label": "NEGATIVE", "score": 0.9995280504226685 }, { "label": "POSITIVE", "score": 0.00047192457714118063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Currency exchanges have any extra fees?
{ "text": "Currency exchanges have any extra fees?" }
[ { "label": "NEGATIVE", "score": 0.9979432225227356 }, { "label": "POSITIVE", "score": 0.00205671857111156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I am still currently waiting for the cash that has been deposited into the account this morning.
{ "text": "I am still currently waiting for the cash that has been deposited into the account this morning." }
[ { "label": "NEGATIVE", "score": 0.9981200098991394 }, { "label": "POSITIVE", "score": 0.0018800239777192473 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
What are my bank details so I can do a transfer?
{ "text": "What are my bank details so I can do a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9995355606079102 }, { "label": "POSITIVE", "score": 0.00046451756497845054 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
My virtual card isn't working.
{ "text": "My virtual card isn't working." }
[ { "label": "NEGATIVE", "score": 0.9997714161872864 }, { "label": "POSITIVE", "score": 0.00022864050697535276 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
I topped up and now my money is not there anymore! What happened to it?
{ "text": "I topped up and now my money is not there anymore! What happened to it?" }
[ { "label": "NEGATIVE", "score": 0.9992311000823975 }, { "label": "POSITIVE", "score": 0.0007689570193178952 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I topped up but the app declined it
{ "text": "I topped up but the app declined it" }
[ { "label": "NEGATIVE", "score": 0.9879399538040161 }, { "label": "POSITIVE", "score": 0.012060101144015789 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I'm expecting to see a cash withdrawal but I'm still waiting.
{ "text": "I'm expecting to see a cash withdrawal but I'm still waiting." }
[ { "label": "NEGATIVE", "score": 0.9856036901473999 }, { "label": "POSITIVE", "score": 0.014396293088793755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
What is taking so long on my transfer from the US?
{ "text": "What is taking so long on my transfer from the US?" }
[ { "label": "NEGATIVE", "score": 0.9994606375694275 }, { "label": "POSITIVE", "score": 0.0005393559695221484 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
My identity isn't being accepted, what should I do?
{ "text": "My identity isn't being accepted, what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9992935657501221 }, { "label": "POSITIVE", "score": 0.0007064684759825468 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
what countries can i use my card in
{ "text": "what countries can i use my card in" }
[ { "label": "NEGATIVE", "score": 0.9829009175300598 }, { "label": "POSITIVE", "score": 0.017099065706133842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
What is the process to change my PIN?
{ "text": "What is the process to change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.997957706451416 }, { "label": "POSITIVE", "score": 0.0020423000678420067 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Why am I charged a fee for withdrawing cash?
{ "text": "Why am I charged a fee for withdrawing cash?" }
[ { "label": "NEGATIVE", "score": 0.9984203577041626 }, { "label": "POSITIVE", "score": 0.001579614239744842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Can you tell me about why the account I have was charged an extra 1$
{ "text": "Can you tell me about why the account I have was charged an extra 1$" }
[ { "label": "NEGATIVE", "score": 0.9957866072654724 }, { "label": "POSITIVE", "score": 0.004213380627334118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I had to pay one pound more than the set price!
{ "text": "I had to pay one pound more than the set price!" }
[ { "label": "NEGATIVE", "score": 0.9986238479614258 }, { "label": "POSITIVE", "score": 0.0013761314330622554 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How can I get funds into my account from my American Express?
{ "text": "How can I get funds into my account from my American Express?" }
[ { "label": "NEGATIVE", "score": 0.9995903372764587 }, { "label": "POSITIVE", "score": 0.0004096379561815411 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Why do I have a transaction showing up more than once?
{ "text": "Why do I have a transaction showing up more than once?" }
[ { "label": "NEGATIVE", "score": 0.9960972666740417 }, { "label": "POSITIVE", "score": 0.0039027186576277018 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I need my refund as soon as possible. What else do I have to do?
{ "text": "I need my refund as soon as possible. What else do I have to do?" }
[ { "label": "NEGATIVE", "score": 0.9992539286613464 }, { "label": "POSITIVE", "score": 0.0007460160413756967 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Can I use my salary for this?
{ "text": "Can I use my salary for this?" }
[ { "label": "NEGATIVE", "score": 0.9994089603424072 }, { "label": "POSITIVE", "score": 0.0005910489126108587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
Which cards do you support for top up?
{ "text": "Which cards do you support for top up?" }
[ { "label": "NEGATIVE", "score": 0.9860866069793701 }, { "label": "POSITIVE", "score": 0.013913457281887531 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I was double-charged for a transaction
{ "text": "I was double-charged for a transaction" }
[ { "label": "NEGATIVE", "score": 0.9853774905204773 }, { "label": "POSITIVE", "score": 0.014622511342167854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I am unable to get cash from the ATM
{ "text": "I am unable to get cash from the ATM" }
[ { "label": "NEGATIVE", "score": 0.9997062087059021 }, { "label": "POSITIVE", "score": 0.00029379467014223337 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
What is the reason for the fee charge on my transfer?
{ "text": "What is the reason for the fee charge on my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9987125396728516 }, { "label": "POSITIVE", "score": 0.0012874463573098183 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Explain to me how to verify the top-up card.
{ "text": "Explain to me how to verify the top-up card." }
[ { "label": "NEGATIVE", "score": 0.9749971032142639 }, { "label": "POSITIVE", "score": 0.02500293217599392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I made a purchase and was charged at the wrong foreign exchange rate.
{ "text": "I made a purchase and was charged at the wrong foreign exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9995275735855103 }, { "label": "POSITIVE", "score": 0.0004724656173493713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Can you tell me why I haven't received my new card?
{ "text": "Can you tell me why I haven't received my new card?" }
[ { "label": "NEGATIVE", "score": 0.9995985627174377 }, { "label": "POSITIVE", "score": 0.0004014245932921767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
can the delivery be specific to my needs?
{ "text": "can the delivery be specific to my needs?" }
[ { "label": "NEGATIVE", "score": 0.9968032836914062 }, { "label": "POSITIVE", "score": 0.0031967225950211287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null