text
stringlengths
13
409
inputs
dict
prediction
listlengths
2
2
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
How can I activate my new card?
{ "text": "How can I activate my new card?" }
[ { "label": "NEGATIVE", "score": 0.9986151456832886 }, { "label": "POSITIVE", "score": 0.0013847912196069956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.
{ "text": "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it." }
[ { "label": "NEGATIVE", "score": 0.9988669157028198 }, { "label": "POSITIVE", "score": 0.0011330890702083707 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I bought an item then noticed the exchange rate was wrong.
{ "text": "I bought an item then noticed the exchange rate was wrong." }
[ { "label": "NEGATIVE", "score": 0.9995217323303223 }, { "label": "POSITIVE", "score": 0.00047833676217123866 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
It has been a couple of hours but I do not see my balance updated, can you help?
{ "text": "It has been a couple of hours but I do not see my balance updated, can you help?" }
[ { "label": "NEGATIVE", "score": 0.9992589354515076 }, { "label": "POSITIVE", "score": 0.0007410654216073453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Is there a charge for sending out more cards?
{ "text": "Is there a charge for sending out more cards?" }
[ { "label": "NEGATIVE", "score": 0.9984752535820007 }, { "label": "POSITIVE", "score": 0.0015247355913743377 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
My refund has not shown up on my statement.
{ "text": "My refund has not shown up on my statement." }
[ { "label": "NEGATIVE", "score": 0.9992710947990417 }, { "label": "POSITIVE", "score": 0.0007288570050150156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I see an unfamiliar payment on my statement.
{ "text": "I see an unfamiliar payment on my statement." }
[ { "label": "NEGATIVE", "score": 0.9987051486968994 }, { "label": "POSITIVE", "score": 0.0012949008960276842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
My card stopped working. How do I check if there is a freeze on it?
{ "text": "My card stopped working. How do I check if there is a freeze on it?" }
[ { "label": "NEGATIVE", "score": 0.9996883869171143 }, { "label": "POSITIVE", "score": 0.00031168790883384645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
My plans may change so I may need to change from GBP to AUD.
{ "text": "My plans may change so I may need to change from GBP to AUD." }
[ { "label": "NEGATIVE", "score": 0.9990278482437134 }, { "label": "POSITIVE", "score": 0.0009721117094159126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I didn't get all the cash I asked for
{ "text": "I didn't get all the cash I asked for" }
[ { "label": "NEGATIVE", "score": 0.9993463158607483 }, { "label": "POSITIVE", "score": 0.0006536401342600584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Why hasn't my top up gone through?
{ "text": "Why hasn't my top up gone through?" }
[ { "label": "NEGATIVE", "score": 0.9972004890441895 }, { "label": "POSITIVE", "score": 0.002799490001052618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Can my teenager have an account?
{ "text": "Can my teenager have an account?" }
[ { "label": "NEGATIVE", "score": 0.9968593120574951 }, { "label": "POSITIVE", "score": 0.003140694461762905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
please delete account
{ "text": "please delete account" }
[ { "label": "NEGATIVE", "score": 0.999544084072113 }, { "label": "POSITIVE", "score": 0.0004558902874123305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?
{ "text": "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?" }
[ { "label": "NEGATIVE", "score": 0.9991058707237244 }, { "label": "POSITIVE", "score": 0.0008941525011323392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
The exchange rate applied was incorrect when I was traveling outside the country.
{ "text": "The exchange rate applied was incorrect when I was traveling outside the country." }
[ { "label": "NEGATIVE", "score": 0.999464213848114 }, { "label": "POSITIVE", "score": 0.000535789702553302 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Is there a reason my refund isn't showing on my statement?
{ "text": "Is there a reason my refund isn't showing on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9993385672569275 }, { "label": "POSITIVE", "score": 0.0006613755831494927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Money transfer help? How long?
{ "text": "Money transfer help? How long?" }
[ { "label": "NEGATIVE", "score": 0.999025821685791 }, { "label": "POSITIVE", "score": 0.0009741412359289825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
I need assistance to activate the card on my account.
{ "text": "I need assistance to activate the card on my account." }
[ { "label": "NEGATIVE", "score": 0.996780276298523 }, { "label": "POSITIVE", "score": 0.003219704143702984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
What's the limit for disposable virtual cards?
{ "text": "What's the limit for disposable virtual cards?" }
[ { "label": "NEGATIVE", "score": 0.9981993436813354 }, { "label": "POSITIVE", "score": 0.001800684374757111 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Why did the funds for one of my purchase come back to my account?
{ "text": "Why did the funds for one of my purchase come back to my account?" }
[ { "label": "NEGATIVE", "score": 0.9995195865631104 }, { "label": "POSITIVE", "score": 0.0004804758063983172 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Do you accept cheques for top-up?
{ "text": "Do you accept cheques for top-up?" }
[ { "label": "NEGATIVE", "score": 0.9671803116798401 }, { "label": "POSITIVE", "score": 0.03281974047422409 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
{ "text": "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?" }
[ { "label": "NEGATIVE", "score": 0.9992802739143372 }, { "label": "POSITIVE", "score": 0.0007197029190137982 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
How can I find out about an extra fee on my statement?
{ "text": "How can I find out about an extra fee on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9992542862892151 }, { "label": "POSITIVE", "score": 0.000745727913454175 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Please help me regarding a direct debit in the app that I don't recognize.
{ "text": "Please help me regarding a direct debit in the app that I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9973887801170349 }, { "label": "POSITIVE", "score": 0.0026112403720617294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
How many physical cards am I allowed to have?
{ "text": "How many physical cards am I allowed to have?" }
[ { "label": "NEGATIVE", "score": 0.9926338791847229 }, { "label": "POSITIVE", "score": 0.007366118486970663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Why is my payment in pending status?
{ "text": "Why is my payment in pending status?" }
[ { "label": "NEGATIVE", "score": 0.9983571171760559 }, { "label": "POSITIVE", "score": 0.0016428297385573387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Can I choose between Visa and Mastercard?
{ "text": "Can I choose between Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9939250349998474 }, { "label": "POSITIVE", "score": 0.006075005512684584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I'm worried my card might be lost in the mail? How long does it usually take to arrive?
{ "text": "I'm worried my card might be lost in the mail? How long does it usually take to arrive?" }
[ { "label": "NEGATIVE", "score": 0.9994845390319824 }, { "label": "POSITIVE", "score": 0.0005154224345460534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
I made a bank transfer and the balance hasn't updated yet.
{ "text": "I made a bank transfer and the balance hasn't updated yet." }
[ { "label": "NEGATIVE", "score": 0.9993077516555786 }, { "label": "POSITIVE", "score": 0.0006922965403646231 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
My salary comes in GBP can I change my options somewhere?
{ "text": "My salary comes in GBP can I change my options somewhere?" }
[ { "label": "NEGATIVE", "score": 0.9989486336708069 }, { "label": "POSITIVE", "score": 0.0010514215100556612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.
{ "text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning." }
[ { "label": "NEGATIVE", "score": 0.9961540102958679 }, { "label": "POSITIVE", "score": 0.0038460392970591784 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?
{ "text": "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?" }
[ { "label": "NEGATIVE", "score": 0.9995658993721008 }, { "label": "POSITIVE", "score": 0.0004340690211392939 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Can this app be used to exchange currencies?
{ "text": "Can this app be used to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9988270401954651 }, { "label": "POSITIVE", "score": 0.0011729712132364511 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?
{ "text": "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?" }
[ { "label": "NEGATIVE", "score": 0.9968734383583069 }, { "label": "POSITIVE", "score": 0.0031265660654753447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I no longer need AUD, I need GBP instead, how can I make this happen?
{ "text": "I no longer need AUD, I need GBP instead, how can I make this happen?" }
[ { "label": "NEGATIVE", "score": 0.9988844990730286 }, { "label": "POSITIVE", "score": 0.001115534920245409 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
My card is almost expired. How fast will I get a new one and what is the cost?
{ "text": "My card is almost expired. How fast will I get a new one and what is the cost?" }
[ { "label": "NEGATIVE", "score": 0.9990735054016113 }, { "label": "POSITIVE", "score": 0.0009264770778827369 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
How come my card payment has been declined?
{ "text": "How come my card payment has been declined?" }
[ { "label": "NEGATIVE", "score": 0.999295711517334 }, { "label": "POSITIVE", "score": 0.0007042387733235955 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can you tell me where can change my PIN?
{ "text": "Can you tell me where can change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9995858073234558 }, { "label": "POSITIVE", "score": 0.0004142116231378168 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund
{ "text": "How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund" }
[ { "label": "NEGATIVE", "score": 0.9997072815895081 }, { "label": "POSITIVE", "score": 0.00029272548272274435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.
{ "text": "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet." }
[ { "label": "NEGATIVE", "score": 0.999698281288147 }, { "label": "POSITIVE", "score": 0.00030178192537277937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Can I use my Apple Watch to pay for gas?
{ "text": "Can I use my Apple Watch to pay for gas?" }
[ { "label": "NEGATIVE", "score": 0.9994418025016785 }, { "label": "POSITIVE", "score": 0.0005581970326602459 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Is there an additional charge to exchange currencies?
{ "text": "Is there an additional charge to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9983416795730591 }, { "label": "POSITIVE", "score": 0.0016583326505497098 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
How do I deactivate a stolen card?
{ "text": "How do I deactivate a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9993903636932373 }, { "label": "POSITIVE", "score": 0.0006095971330069005 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I would like to link my card to my account.
{ "text": "I would like to link my card to my account." }
[ { "label": "NEGATIVE", "score": 0.9896112680435181 }, { "label": "POSITIVE", "score": 0.01038871519267559 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Who gets support?
{ "text": "Who gets support?" }
[ { "label": "NEGATIVE", "score": 0.9977182149887085 }, { "label": "POSITIVE", "score": 0.0022818553261458874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?
{ "text": "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?" }
[ { "label": "NEGATIVE", "score": 0.9990246295928955 }, { "label": "POSITIVE", "score": 0.0009753903723321855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I didn't withdraw cash but I see that transaction on my app
{ "text": "I didn't withdraw cash but I see that transaction on my app" }
[ { "label": "POSITIVE", "score": 0.8989991545677185 }, { "label": "NEGATIVE", "score": 0.10100078582763672 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Help me. My phone has been lost or stolen!
{ "text": "Help me. My phone has been lost or stolen!" }
[ { "label": "NEGATIVE", "score": 0.9982972741127014 }, { "label": "POSITIVE", "score": 0.0017027119174599648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?
{ "text": "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?" }
[ { "label": "NEGATIVE", "score": 0.9992836117744446 }, { "label": "POSITIVE", "score": 0.0007163906702771783 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I have an unauthorized direct debit on my account
{ "text": "I have an unauthorized direct debit on my account" }
[ { "label": "NEGATIVE", "score": 0.9972202777862549 }, { "label": "POSITIVE", "score": 0.0027797457296401262 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Why haven't I received a refund yet?
{ "text": "Why haven't I received a refund yet?" }
[ { "label": "NEGATIVE", "score": 0.9985095858573914 }, { "label": "POSITIVE", "score": 0.0014903841074556112 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.
{ "text": "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow." }
[ { "label": "NEGATIVE", "score": 0.9974128603935242 }, { "label": "POSITIVE", "score": 0.002587136346846819 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Is a SWIFT transfer acceptable?
{ "text": "Is a SWIFT transfer acceptable?" }
[ { "label": "NEGATIVE", "score": 0.9556142091751099 }, { "label": "POSITIVE", "score": 0.04438575729727745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
A transaction shows duplicate times.
{ "text": "A transaction shows duplicate times." }
[ { "label": "NEGATIVE", "score": 0.9990033507347107 }, { "label": "POSITIVE", "score": 0.0009967093355953693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
How can I get a virtual card for a one-time transaction?
{ "text": "How can I get a virtual card for a one-time transaction?" }
[ { "label": "NEGATIVE", "score": 0.9992247819900513 }, { "label": "POSITIVE", "score": 0.0007752025849185884 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
My account was charged a fee. When did you start charging extra for card payments?
{ "text": "My account was charged a fee. When did you start charging extra for card payments?" }
[ { "label": "NEGATIVE", "score": 0.9977126121520996 }, { "label": "POSITIVE", "score": 0.002287390874698758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How to modify my details.
{ "text": "How to modify my details." }
[ { "label": "NEGATIVE", "score": 0.9908525347709656 }, { "label": "POSITIVE", "score": 0.009147507138550282 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I received a decline message on a transfer
{ "text": "I received a decline message on a transfer" }
[ { "label": "NEGATIVE", "score": 0.9991005659103394 }, { "label": "POSITIVE", "score": 0.0008994592935778201 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
The exchange rate is incorrect for something I bought
{ "text": "The exchange rate is incorrect for something I bought" }
[ { "label": "NEGATIVE", "score": 0.9995840191841125 }, { "label": "POSITIVE", "score": 0.0004159786331001669 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?
{ "text": "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?" }
[ { "label": "NEGATIVE", "score": 0.9993434548377991 }, { "label": "POSITIVE", "score": 0.0006565354997292161 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
How can I trade currencies with this app?
{ "text": "How can I trade currencies with this app?" }
[ { "label": "NEGATIVE", "score": 0.998674750328064 }, { "label": "POSITIVE", "score": 0.001325297518633306 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
How long will it take to deliver to the US?
{ "text": "How long will it take to deliver to the US?" }
[ { "label": "NEGATIVE", "score": 0.998897910118103 }, { "label": "POSITIVE", "score": 0.001102111884392798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
Report stolen card
{ "text": "Report stolen card" }
[ { "label": "NEGATIVE", "score": 0.9964377880096436 }, { "label": "POSITIVE", "score": 0.003562243189662695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
How do I change to AUD from GBP?
{ "text": "How do I change to AUD from GBP?" }
[ { "label": "NEGATIVE", "score": 0.9988885521888733 }, { "label": "POSITIVE", "score": 0.001111403340473771 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Why can't I complete my transfer?
{ "text": "Why can't I complete my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9992068409919739 }, { "label": "POSITIVE", "score": 0.0007931836298666894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
How can I add physical money to my card?
{ "text": "How can I add physical money to my card?" }
[ { "label": "NEGATIVE", "score": 0.999258816242218 }, { "label": "POSITIVE", "score": 0.0007411243859678507 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Why am i being double charged for something?
{ "text": "Why am i being double charged for something?" }
[ { "label": "NEGATIVE", "score": 0.9961712956428528 }, { "label": "POSITIVE", "score": 0.003828667802736163 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
How much do I need to pay for a transfer?
{ "text": "How much do I need to pay for a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9991581439971924 }, { "label": "POSITIVE", "score": 0.0008418517536483705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
For what reason did my top-up fail?
{ "text": "For what reason did my top-up fail?" }
[ { "label": "NEGATIVE", "score": 0.9997535347938538 }, { "label": "POSITIVE", "score": 0.00024645455414429307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Top-up is not working
{ "text": "Top-up is not working" }
[ { "label": "NEGATIVE", "score": 0.9997759461402893 }, { "label": "POSITIVE", "score": 0.0002240977919427678 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
How long will a transfer take from Europe?
{ "text": "How long will a transfer take from Europe?" }
[ { "label": "NEGATIVE", "score": 0.9981997013092041 }, { "label": "POSITIVE", "score": 0.0018002951983362436 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Why do you need all these details about my identity?
{ "text": "Why do you need all these details about my identity?" }
[ { "label": "NEGATIVE", "score": 0.9991344809532166 }, { "label": "POSITIVE", "score": 0.000865594542119652 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
What's up with the extra fee I got?
{ "text": "What's up with the extra fee I got?" }
[ { "label": "NEGATIVE", "score": 0.9968097805976868 }, { "label": "POSITIVE", "score": 0.003190145129337907 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
When can I expect my card?
{ "text": "When can I expect my card?" }
[ { "label": "NEGATIVE", "score": 0.9914858937263489 }, { "label": "POSITIVE", "score": 0.008514112792909145 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
How to order a virtual card
{ "text": "How to order a virtual card" }
[ { "label": "NEGATIVE", "score": 0.9757054448127747 }, { "label": "POSITIVE", "score": 0.024294553324580193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
I tried to transfer funds to a beneficiary and was denied. Can you tell me why?
{ "text": "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9993582367897034 }, { "label": "POSITIVE", "score": 0.0006417952245101333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I went to top up my card and it was cancelled.
{ "text": "I went to top up my card and it was cancelled." }
[ { "label": "NEGATIVE", "score": 0.9996681213378906 }, { "label": "POSITIVE", "score": 0.0003318393719382584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?
{ "text": "Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?" }
[ { "label": "NEGATIVE", "score": 0.999660849571228 }, { "label": "POSITIVE", "score": 0.0003391289501450956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Why did withdrawing money cost me extra?
{ "text": "Why did withdrawing money cost me extra?" }
[ { "label": "NEGATIVE", "score": 0.9985816478729248 }, { "label": "POSITIVE", "score": 0.0014183314051479101 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I got $20 when I should've gotten $100
{ "text": "I got $20 when I should've gotten $100" }
[ { "label": "NEGATIVE", "score": 0.998820960521698 }, { "label": "POSITIVE", "score": 0.0011790066491812468 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I could not get money from an ATM
{ "text": "I could not get money from an ATM" }
[ { "label": "NEGATIVE", "score": 0.9993423819541931 }, { "label": "POSITIVE", "score": 0.0006575812585651875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
The currency exchange for my purchase in foreign currency is incorrect.
{ "text": "The currency exchange for my purchase in foreign currency is incorrect." }
[ { "label": "NEGATIVE", "score": 0.9997056126594543 }, { "label": "POSITIVE", "score": 0.0002943391154985875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Can you tell me what are disposable cards for?
{ "text": "Can you tell me what are disposable cards for?" }
[ { "label": "NEGATIVE", "score": 0.999448835849762 }, { "label": "POSITIVE", "score": 0.0005511309136636555 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
Is there a way to change my PIN without having to go to the bank?
{ "text": "Is there a way to change my PIN without having to go to the bank?" }
[ { "label": "NEGATIVE", "score": 0.9971336126327515 }, { "label": "POSITIVE", "score": 0.0028664059937000275 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Which currencies will you exchange?
{ "text": "Which currencies will you exchange?" }
[ { "label": "POSITIVE", "score": 0.8874108791351318 }, { "label": "NEGATIVE", "score": 0.11258914321660995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
can you tell me where to find the top-up verification code?
{ "text": "can you tell me where to find the top-up verification code?" }
[ { "label": "NEGATIVE", "score": 0.9993708729743958 }, { "label": "POSITIVE", "score": 0.0006291244644671679 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
What flat currencies do you support for holding and exchange?
{ "text": "What flat currencies do you support for holding and exchange?" }
[ { "label": "NEGATIVE", "score": 0.9996154308319092 }, { "label": "POSITIVE", "score": 0.0003845150931738317 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
the exchange rate is wrong from something I got in another country
{ "text": "the exchange rate is wrong from something I got in another country" }
[ { "label": "NEGATIVE", "score": 0.9996614456176758 }, { "label": "POSITIVE", "score": 0.0003385082527529448 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I have lost my phone.
{ "text": "I have lost my phone." }
[ { "label": "NEGATIVE", "score": 0.9997256398200989 }, { "label": "POSITIVE", "score": 0.00027436495292931795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Who do I contact if there is a direct debit that I did not create.
{ "text": "Who do I contact if there is a direct debit that I did not create." }
[ { "label": "NEGATIVE", "score": 0.9972625970840454 }, { "label": "POSITIVE", "score": 0.002737449947744608 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
What currency is acceptable for a top up?
{ "text": "What currency is acceptable for a top up?" }
[ { "label": "NEGATIVE", "score": 0.9903057813644409 }, { "label": "POSITIVE", "score": 0.009694253094494343 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Why has my payment not transferred?
{ "text": "Why has my payment not transferred?" }
[ { "label": "NEGATIVE", "score": 0.9962565898895264 }, { "label": "POSITIVE", "score": 0.003743379842489958 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
How do I go about getting hold of a virtual card?
{ "text": "How do I go about getting hold of a virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9981010556221008 }, { "label": "POSITIVE", "score": 0.0018989922245964408 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
What are the steps for getting money from a friend?
{ "text": "What are the steps for getting money from a friend?" }
[ { "label": "NEGATIVE", "score": 0.9970019459724426 }, { "label": "POSITIVE", "score": 0.00299802515655756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?
{ "text": "I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?" }
[ { "label": "NEGATIVE", "score": 0.9927491545677185 }, { "label": "POSITIVE", "score": 0.007250926457345486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
how to recover my passcode
{ "text": "how to recover my passcode" }
[ { "label": "NEGATIVE", "score": 0.9971944093704224 }, { "label": "POSITIVE", "score": 0.0028055652510374784 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
My card stopped working after multiple transactions. Why?
{ "text": "My card stopped working after multiple transactions. Why?" }
[ { "label": "NEGATIVE", "score": 0.9996840953826904 }, { "label": "POSITIVE", "score": 0.00031598019995726645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
I have a question about fee for cash withdraw.
{ "text": "I have a question about fee for cash withdraw." }
[ { "label": "NEGATIVE", "score": 0.994281530380249 }, { "label": "POSITIVE", "score": 0.005718535743653774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I cancelled my card payment
{ "text": "I cancelled my card payment" }
[ { "label": "NEGATIVE", "score": 0.9996297359466553 }, { "label": "POSITIVE", "score": 0.00037020177114754915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I wasn't able to use my top up card because the money I put on there wasn't there anymore
{ "text": "I wasn't able to use my top up card because the money I put on there wasn't there anymore" }
[ { "label": "NEGATIVE", "score": 0.9996275901794434 }, { "label": "POSITIVE", "score": 0.0003724153502844274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null