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I want to revert a transaction I did this morning
{ "text": "I want to revert a transaction I did this morning" }
[ { "label": "NEGATIVE", "score": 0.9995185136795044 }, { "label": "POSITIVE", "score": 0.0004814867570530623 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I just looked at my app and it seems I was charged extra, why is that?
{ "text": "I just looked at my app and it seems I was charged extra, why is that?" }
[ { "label": "NEGATIVE", "score": 0.9945154786109924 }, { "label": "POSITIVE", "score": 0.005484483670443296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I need assistance with activating my new card.
{ "text": "I need assistance with activating my new card." }
[ { "label": "NEGATIVE", "score": 0.9969224333763123 }, { "label": "POSITIVE", "score": 0.0030775018967688084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
How long will it take my card to get here?
{ "text": "How long will it take my card to get here?" }
[ { "label": "NEGATIVE", "score": 0.998475968837738 }, { "label": "POSITIVE", "score": 0.0015239937929436564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
How long does it take for a transfer to reach my account?
{ "text": "How long does it take for a transfer to reach my account?" }
[ { "label": "NEGATIVE", "score": 0.9991764426231384 }, { "label": "POSITIVE", "score": 0.0008234806009568274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.
{ "text": "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet." }
[ { "label": "NEGATIVE", "score": 0.9970464110374451 }, { "label": "POSITIVE", "score": 0.0029536515939980745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Do you know how to change my card PIN?
{ "text": "Do you know how to change my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9982379674911499 }, { "label": "POSITIVE", "score": 0.0017619786085560918 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
There was a problem with the exchange rate on a purchase.
{ "text": "There was a problem with the exchange rate on a purchase." }
[ { "label": "NEGATIVE", "score": 0.9989063739776611 }, { "label": "POSITIVE", "score": 0.0010936664184555411 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Why do you need me to do an identity check?
{ "text": "Why do you need me to do an identity check?" }
[ { "label": "NEGATIVE", "score": 0.9988625049591064 }, { "label": "POSITIVE", "score": 0.0011374630266800523 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I answered so many questions about my identity. Why do you need this info?
{ "text": "I answered so many questions about my identity. Why do you need this info?" }
[ { "label": "NEGATIVE", "score": 0.9969834685325623 }, { "label": "POSITIVE", "score": 0.003016517497599125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.
{ "text": "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past." }
[ { "label": "NEGATIVE", "score": 0.9753087162971497 }, { "label": "POSITIVE", "score": 0.024691317230463028 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
My transfer was declined. Why did this happen?
{ "text": "My transfer was declined. Why did this happen?" }
[ { "label": "NEGATIVE", "score": 0.9985678195953369 }, { "label": "POSITIVE", "score": 0.0014321996131911874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
There is more than one charge on my account for a transaction.
{ "text": "There is more than one charge on my account for a transaction." }
[ { "label": "NEGATIVE", "score": 0.9786757826805115 }, { "label": "POSITIVE", "score": 0.02132425643503666 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
When will my cheque be processed?
{ "text": "When will my cheque be processed?" }
[ { "label": "NEGATIVE", "score": 0.9980700612068176 }, { "label": "POSITIVE", "score": 0.001929946825839579 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.
{ "text": "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending." }
[ { "label": "NEGATIVE", "score": 0.98459792137146 }, { "label": "POSITIVE", "score": 0.015402082353830338 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I'm cancelling this charge. I still have not received what I bought from these people a while ago.
{ "text": "I'm cancelling this charge. I still have not received what I bought from these people a while ago." }
[ { "label": "NEGATIVE", "score": 0.9996304512023926 }, { "label": "POSITIVE", "score": 0.00036950205685570836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Can I use a check to top up?
{ "text": "Can I use a check to top up?" }
[ { "label": "NEGATIVE", "score": 0.9989101886749268 }, { "label": "POSITIVE", "score": 0.0010898587061092257 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I took out money, and didn't get all of it.
{ "text": "I took out money, and didn't get all of it." }
[ { "label": "NEGATIVE", "score": 0.9994041919708252 }, { "label": "POSITIVE", "score": 0.0005958112305961549 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I got some cash in the ATM but its still pending
{ "text": "I got some cash in the ATM but its still pending" }
[ { "label": "NEGATIVE", "score": 0.9855633974075317 }, { "label": "POSITIVE", "score": 0.014436661265790462 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
How can I configure what currency my salary is in if it's in GBP?
{ "text": "How can I configure what currency my salary is in if it's in GBP?" }
[ { "label": "NEGATIVE", "score": 0.9994701743125916 }, { "label": "POSITIVE", "score": 0.0005298816249705851 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?
{ "text": "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9995262622833252 }, { "label": "POSITIVE", "score": 0.0004737305862363428 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.
{ "text": "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat." }
[ { "label": "NEGATIVE", "score": 0.9990453124046326 }, { "label": "POSITIVE", "score": 0.0009546653018333018 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
what currencies can i exchange between on your app?
{ "text": "what currencies can i exchange between on your app?" }
[ { "label": "NEGATIVE", "score": 0.9929376244544983 }, { "label": "POSITIVE", "score": 0.0070623778738081455 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
For the identity verification, what do you need?
{ "text": "For the identity verification, what do you need?" }
[ { "label": "NEGATIVE", "score": 0.9976264834403992 }, { "label": "POSITIVE", "score": 0.0023734753485769033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
I have one other credit card from the US. Do you take that?
{ "text": "I have one other credit card from the US. Do you take that?" }
[ { "label": "NEGATIVE", "score": 0.9942575693130493 }, { "label": "POSITIVE", "score": 0.0057423897087574005 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I just deposited cash to my account and can't find it!
{ "text": "I just deposited cash to my account and can't find it!" }
[ { "label": "NEGATIVE", "score": 0.9996721744537354 }, { "label": "POSITIVE", "score": 0.00032783328788354993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Where do we mail the card?
{ "text": "Where do we mail the card?" }
[ { "label": "NEGATIVE", "score": 0.9974821209907532 }, { "label": "POSITIVE", "score": 0.0025179104413837194 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I would like to know how my friend would be able to send me money
{ "text": "I would like to know how my friend would be able to send me money" }
[ { "label": "NEGATIVE", "score": 0.9602308869361877 }, { "label": "POSITIVE", "score": 0.03976902738213539 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I exchanged cash when traveling and the rate was incorrect.
{ "text": "I exchanged cash when traveling and the rate was incorrect." }
[ { "label": "NEGATIVE", "score": 0.99866783618927 }, { "label": "POSITIVE", "score": 0.0013322161976248026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
What if my top up didn't work?
{ "text": "What if my top up didn't work?" }
[ { "label": "NEGATIVE", "score": 0.9996050000190735 }, { "label": "POSITIVE", "score": 0.00039504346204921603 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
How long is a transfer in the pending status?
{ "text": "How long is a transfer in the pending status?" }
[ { "label": "NEGATIVE", "score": 0.9966508746147156 }, { "label": "POSITIVE", "score": 0.003349101869389415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Does the fee for exchange change?
{ "text": "Does the fee for exchange change?" }
[ { "label": "NEGATIVE", "score": 0.9983164072036743 }, { "label": "POSITIVE", "score": 0.0016836154973134398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
What is the verification process for a top up card?
{ "text": "What is the verification process for a top up card?" }
[ { "label": "NEGATIVE", "score": 0.9977208971977234 }, { "label": "POSITIVE", "score": 0.0022790248040109873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
How do I order a disposable virtual card?
{ "text": "How do I order a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9993133544921875 }, { "label": "POSITIVE", "score": 0.0006865920149721205 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
Why can't I see a transfer to my account?
{ "text": "Why can't I see a transfer to my account?" }
[ { "label": "NEGATIVE", "score": 0.9987862706184387 }, { "label": "POSITIVE", "score": 0.0012137723388150334 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I've been waiting since Friday, where is my money?
{ "text": "I've been waiting since Friday, where is my money?" }
[ { "label": "NEGATIVE", "score": 0.9982094764709473 }, { "label": "POSITIVE", "score": 0.0017904898850247264 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
What amount can I top-up?
{ "text": "What amount can I top-up?" }
[ { "label": "NEGATIVE", "score": 0.9742118716239929 }, { "label": "POSITIVE", "score": 0.025788120925426483 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Why is this fee being charged to me after using my card?
{ "text": "Why is this fee being charged to me after using my card?" }
[ { "label": "NEGATIVE", "score": 0.9983231425285339 }, { "label": "POSITIVE", "score": 0.0016767970519140363 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How can I link my bank to my top up account?
{ "text": "How can I link my bank to my top up account?" }
[ { "label": "NEGATIVE", "score": 0.9989325404167175 }, { "label": "POSITIVE", "score": 0.0010674736695364118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
I do not have the information to verify my identify.
{ "text": "I do not have the information to verify my identify." }
[ { "label": "NEGATIVE", "score": 0.9997590184211731 }, { "label": "POSITIVE", "score": 0.00024093053070828319 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
No refund showing in my statement.
{ "text": "No refund showing in my statement." }
[ { "label": "NEGATIVE", "score": 0.9990936517715454 }, { "label": "POSITIVE", "score": 0.0009063403122127056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
{ "text": "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent." }
[ { "label": "NEGATIVE", "score": 0.9954580068588257 }, { "label": "POSITIVE", "score": 0.004541994072496891 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I didn't receive the correct amount of cash
{ "text": "I didn't receive the correct amount of cash" }
[ { "label": "NEGATIVE", "score": 0.9997351765632629 }, { "label": "POSITIVE", "score": 0.00026486566639505327 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I need to get a card, but I live in the US.
{ "text": "I need to get a card, but I live in the US." }
[ { "label": "NEGATIVE", "score": 0.5917919874191284 }, { "label": "POSITIVE", "score": 0.4082079529762268 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
My identity hasn't been verified. Can I use my account?
{ "text": "My identity hasn't been verified. Can I use my account?" }
[ { "label": "NEGATIVE", "score": 0.9995818734169006 }, { "label": "POSITIVE", "score": 0.0004181811527814716 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
When exchanging currencies, is there an extra fee?
{ "text": "When exchanging currencies, is there an extra fee?" }
[ { "label": "NEGATIVE", "score": 0.9955732822418213 }, { "label": "POSITIVE", "score": 0.004426704719662666 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
{ "text": "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there." }
[ { "label": "NEGATIVE", "score": 0.9997201561927795 }, { "label": "POSITIVE", "score": 0.0002797977067530155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Given a choice, I'd rather have Mastercard.
{ "text": "Given a choice, I'd rather have Mastercard." }
[ { "label": "NEGATIVE", "score": 0.9990144968032837 }, { "label": "POSITIVE", "score": 0.0009855171665549278 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.
{ "text": "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved." }
[ { "label": "NEGATIVE", "score": 0.999744713306427 }, { "label": "POSITIVE", "score": 0.00025533634470775723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
how can i add money from my amex card
{ "text": "how can i add money from my amex card" }
[ { "label": "NEGATIVE", "score": 0.9988215565681458 }, { "label": "POSITIVE", "score": 0.0011784137459471822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
How do I top-up while traveling?
{ "text": "How do I top-up while traveling?" }
[ { "label": "NEGATIVE", "score": 0.9964459538459778 }, { "label": "POSITIVE", "score": 0.003554045222699642 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Why was a fee added to my bill when I used my card?
{ "text": "Why was a fee added to my bill when I used my card?" }
[ { "label": "NEGATIVE", "score": 0.9982909560203552 }, { "label": "POSITIVE", "score": 0.0017090766923502088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How do I find out my source of funds?
{ "text": "How do I find out my source of funds?" }
[ { "label": "NEGATIVE", "score": 0.9989156723022461 }, { "label": "POSITIVE", "score": 0.0010843627387657762 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?
{ "text": "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?" }
[ { "label": "NEGATIVE", "score": 0.999473512172699 }, { "label": "POSITIVE", "score": 0.0005264767678454518 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Can you please disable my current account.
{ "text": "Can you please disable my current account." }
[ { "label": "NEGATIVE", "score": 0.9990423321723938 }, { "label": "POSITIVE", "score": 0.000957592623308301 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I bought something and want the money refunded can I get some help with that?
{ "text": "I bought something and want the money refunded can I get some help with that?" }
[ { "label": "NEGATIVE", "score": 0.999606192111969 }, { "label": "POSITIVE", "score": 0.0003938753216061741 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
My money disappeared right when I tried to top up
{ "text": "My money disappeared right when I tried to top up" }
[ { "label": "NEGATIVE", "score": 0.9995169639587402 }, { "label": "POSITIVE", "score": 0.00048308729310519993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.
{ "text": "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds." }
[ { "label": "NEGATIVE", "score": 0.9513835906982422 }, { "label": "POSITIVE", "score": 0.04861641302704811 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Is there a way to order a virtual card on the website?
{ "text": "Is there a way to order a virtual card on the website?" }
[ { "label": "NEGATIVE", "score": 0.9993337988853455 }, { "label": "POSITIVE", "score": 0.0006661487277597189 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
I put some money in my account the other day and it's not gone in yet, can you help with this?
{ "text": "I put some money in my account the other day and it's not gone in yet, can you help with this?" }
[ { "label": "NEGATIVE", "score": 0.9989470839500427 }, { "label": "POSITIVE", "score": 0.0010529686696827412 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?
{ "text": "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?" }
[ { "label": "NEGATIVE", "score": 0.9975928664207458 }, { "label": "POSITIVE", "score": 0.0024071375373750925 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?
{ "text": "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?" }
[ { "label": "POSITIVE", "score": 0.8015437126159668 }, { "label": "NEGATIVE", "score": 0.19845622777938843 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I would like to invalidate my account. I am very disappointed with your services.
{ "text": "I would like to invalidate my account. I am very disappointed with your services." }
[ { "label": "NEGATIVE", "score": 0.9998121857643127 }, { "label": "POSITIVE", "score": 0.00018781513790600002 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
My payment had a wrong exchange rate.
{ "text": "My payment had a wrong exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9992177486419678 }, { "label": "POSITIVE", "score": 0.0007822679472155869 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Is there a fee for making a payment? If so, let me know why.
{ "text": "Is there a fee for making a payment? If so, let me know why." }
[ { "label": "NEGATIVE", "score": 0.9989566802978516 }, { "label": "POSITIVE", "score": 0.0010433418210595846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Is my card accepted anywhere?
{ "text": "Is my card accepted anywhere?" }
[ { "label": "NEGATIVE", "score": 0.9909029603004456 }, { "label": "POSITIVE", "score": 0.009096991270780563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
Where do I go to reset my passcode?
{ "text": "Where do I go to reset my passcode?" }
[ { "label": "NEGATIVE", "score": 0.999455988407135 }, { "label": "POSITIVE", "score": 0.0005440061213448644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
How do I activate my card to start using it?
{ "text": "How do I activate my card to start using it?" }
[ { "label": "NEGATIVE", "score": 0.9983887672424316 }, { "label": "POSITIVE", "score": 0.001611286890693009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Is my account accessible even though my verification of my identity has not passed yet?
{ "text": "Is my account accessible even though my verification of my identity has not passed yet?" }
[ { "label": "POSITIVE", "score": 0.8609524369239807 }, { "label": "NEGATIVE", "score": 0.13904760777950287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I've changed my mind on an item. How do I get a refund?
{ "text": "I've changed my mind on an item. How do I get a refund?" }
[ { "label": "NEGATIVE", "score": 0.9979388117790222 }, { "label": "POSITIVE", "score": 0.002061128383502364 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I need to reset the passcode.
{ "text": "I need to reset the passcode." }
[ { "label": "NEGATIVE", "score": 0.9994097948074341 }, { "label": "POSITIVE", "score": 0.0005901876138523221 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
{ "text": "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?" }
[ { "label": "NEGATIVE", "score": 0.9950754046440125 }, { "label": "POSITIVE", "score": 0.0049246228300035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Why hasn't my friend received the money i sent them yet?
{ "text": "Why hasn't my friend received the money i sent them yet?" }
[ { "label": "NEGATIVE", "score": 0.999455988407135 }, { "label": "POSITIVE", "score": 0.0005440343520604074 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I can't get the card itself to work.
{ "text": "I can't get the card itself to work." }
[ { "label": "NEGATIVE", "score": 0.9997556805610657 }, { "label": "POSITIVE", "score": 0.0002443008415866643 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
What's wrong with my card? The clerk at the grocery store said it was declined.
{ "text": "What's wrong with my card? The clerk at the grocery store said it was declined." }
[ { "label": "NEGATIVE", "score": 0.9996336698532104 }, { "label": "POSITIVE", "score": 0.00036636070581153035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Exchange fee help?
{ "text": "Exchange fee help?" }
[ { "label": "NEGATIVE", "score": 0.99739670753479 }, { "label": "POSITIVE", "score": 0.002603264292702079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
My card has been found. Is there any way for me to put it back into the app?
{ "text": "My card has been found. Is there any way for me to put it back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9995023012161255 }, { "label": "POSITIVE", "score": 0.0004977367352694273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
How do I replace my card before it expires next month?
{ "text": "How do I replace my card before it expires next month?" }
[ { "label": "NEGATIVE", "score": 0.9984661340713501 }, { "label": "POSITIVE", "score": 0.001533950911834836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
How long will it take for me to get my card?
{ "text": "How long will it take for me to get my card?" }
[ { "label": "NEGATIVE", "score": 0.9990272521972656 }, { "label": "POSITIVE", "score": 0.000972756533883512 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Do you accept SWIFT transfers?
{ "text": "Do you accept SWIFT transfers?" }
[ { "label": "NEGATIVE", "score": 0.9803654551506042 }, { "label": "POSITIVE", "score": 0.019634470343589783 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.
{ "text": "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive." }
[ { "label": "POSITIVE", "score": 0.8736801147460938 }, { "label": "NEGATIVE", "score": 0.12631990015506744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.
{ "text": "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time." }
[ { "label": "NEGATIVE", "score": 0.999588668346405 }, { "label": "POSITIVE", "score": 0.00041136195068247616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I do not see the money I transferred into this account
{ "text": "I do not see the money I transferred into this account" }
[ { "label": "NEGATIVE", "score": 0.9994218349456787 }, { "label": "POSITIVE", "score": 0.0005781289073638618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Can I choose my Visa or Mastercard?
{ "text": "Can I choose my Visa or Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9972501397132874 }, { "label": "POSITIVE", "score": 0.0027498453855514526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Is my card activated?
{ "text": "Is my card activated?" }
[ { "label": "NEGATIVE", "score": 0.9889228343963623 }, { "label": "POSITIVE", "score": 0.011077141389250755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Can I add a card back to the app?
{ "text": "Can I add a card back to the app?" }
[ { "label": "NEGATIVE", "score": 0.9984540939331055 }, { "label": "POSITIVE", "score": 0.001545920385979116 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
If my card becomes expired what can I do?
{ "text": "If my card becomes expired what can I do?" }
[ { "label": "NEGATIVE", "score": 0.9987443685531616 }, { "label": "POSITIVE", "score": 0.0012556321453303099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
How can I change my old pin to a new one?
{ "text": "How can I change my old pin to a new one?" }
[ { "label": "NEGATIVE", "score": 0.9995110034942627 }, { "label": "POSITIVE", "score": 0.0004889581468887627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Fix my top up
{ "text": "Fix my top up" }
[ { "label": "NEGATIVE", "score": 0.8349660038948059 }, { "label": "POSITIVE", "score": 0.16503393650054932 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I need to cancel a transaction on my debit card.
{ "text": "I need to cancel a transaction on my debit card." }
[ { "label": "NEGATIVE", "score": 0.9996874332427979 }, { "label": "POSITIVE", "score": 0.0003125639632344246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.
{ "text": "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving." }
[ { "label": "NEGATIVE", "score": 0.9909356236457825 }, { "label": "POSITIVE", "score": 0.00906436424702406 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
my cash out is still pending
{ "text": "my cash out is still pending" }
[ { "label": "NEGATIVE", "score": 0.9500804543495178 }, { "label": "POSITIVE", "score": 0.04991959035396576 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Will you help me unblock my pin after putting in the wrong pin too many times?
{ "text": "Will you help me unblock my pin after putting in the wrong pin too many times?" }
[ { "label": "NEGATIVE", "score": 0.9985476136207581 }, { "label": "POSITIVE", "score": 0.0014524167636409402 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
What do I need to see my source of money?
{ "text": "What do I need to see my source of money?" }
[ { "label": "NEGATIVE", "score": 0.9993313550949097 }, { "label": "POSITIVE", "score": 0.000668634194880724 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
My account is depleted. Can I transfer funds from another bank?
{ "text": "My account is depleted. Can I transfer funds from another bank?" }
[ { "label": "NEGATIVE", "score": 0.999744713306427 }, { "label": "POSITIVE", "score": 0.00025529321283102036 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
This is terrible, i want to delete my account
{ "text": "This is terrible, i want to delete my account" }
[ { "label": "NEGATIVE", "score": 0.9997963309288025 }, { "label": "POSITIVE", "score": 0.00020366453099995852 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I am overseas in China, can I get a replacement card?
{ "text": "I am overseas in China, can I get a replacement card?" }
[ { "label": "NEGATIVE", "score": 0.9992424249649048 }, { "label": "POSITIVE", "score": 0.0007576304487884045 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.
{ "text": "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now." }
[ { "label": "NEGATIVE", "score": 0.9940608143806458 }, { "label": "POSITIVE", "score": 0.005939182825386524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What do I do if my card was stolen.
{ "text": "What do I do if my card was stolen." }
[ { "label": "NEGATIVE", "score": 0.9982433319091797 }, { "label": "POSITIVE", "score": 0.0017566466704010963 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for.
{ "text": "I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for." }
[ { "label": "NEGATIVE", "score": 0.9984256029129028 }, { "label": "POSITIVE", "score": 0.0015744527336210012 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null