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I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?
{ "text": "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?" }
[ { "label": "NEGATIVE", "score": 0.9996860027313232 }, { "label": "POSITIVE", "score": 0.00031405925983563066 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Why is a transfer I did recently still processing?
{ "text": "Why is a transfer I did recently still processing?" }
[ { "label": "NEGATIVE", "score": 0.998247504234314 }, { "label": "POSITIVE", "score": 0.0017525034490972757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Why did my payment get declined?
{ "text": "Why did my payment get declined?" }
[ { "label": "NEGATIVE", "score": 0.9987770915031433 }, { "label": "POSITIVE", "score": 0.0012229157146066427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
For the identity check, what kind of documents do I need to have?
{ "text": "For the identity check, what kind of documents do I need to have?" }
[ { "label": "NEGATIVE", "score": 0.997927188873291 }, { "label": "POSITIVE", "score": 0.002072824165225029 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
Is payment required to get a card of my own?
{ "text": "Is payment required to get a card of my own?" }
[ { "label": "NEGATIVE", "score": 0.9951163530349731 }, { "label": "POSITIVE", "score": 0.004883602727204561 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Can I unblock my PIN in the app?
{ "text": "Can I unblock my PIN in the app?" }
[ { "label": "NEGATIVE", "score": 0.9991650581359863 }, { "label": "POSITIVE", "score": 0.000834900070913136 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I need to make a purchase online, where is my virtual card?
{ "text": "I need to make a purchase online, where is my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9996103644371033 }, { "label": "POSITIVE", "score": 0.00038968806620687246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?
{ "text": "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?" }
[ { "label": "NEGATIVE", "score": 0.9994722008705139 }, { "label": "POSITIVE", "score": 0.0005278448224999011 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
is the a reason why my transfer has failed?
{ "text": "is the a reason why my transfer has failed?" }
[ { "label": "NEGATIVE", "score": 0.9997254014015198 }, { "label": "POSITIVE", "score": 0.0002746313693933189 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
What do I need to do in order to get a new card?
{ "text": "What do I need to do in order to get a new card?" }
[ { "label": "NEGATIVE", "score": 0.9989914298057556 }, { "label": "POSITIVE", "score": 0.001008527586236596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I cannot use my PIN.
{ "text": "I cannot use my PIN." }
[ { "label": "NEGATIVE", "score": 0.998501181602478 }, { "label": "POSITIVE", "score": 0.001498785219155252 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great.
{ "text": "I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great." }
[ { "label": "NEGATIVE", "score": 0.8222357034683228 }, { "label": "POSITIVE", "score": 0.17776428163051605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?
{ "text": "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?" }
[ { "label": "NEGATIVE", "score": 0.9719455242156982 }, { "label": "POSITIVE", "score": 0.02805454470217228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
I cannot see a refund in my account
{ "text": "I cannot see a refund in my account" }
[ { "label": "NEGATIVE", "score": 0.9981082677841187 }, { "label": "POSITIVE", "score": 0.0018917325651273131 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Why was my cash withdrawal cancelled at the ATM?
{ "text": "Why was my cash withdrawal cancelled at the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9991416931152344 }, { "label": "POSITIVE", "score": 0.0008583414601162076 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?
{ "text": "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?" }
[ { "label": "NEGATIVE", "score": 0.9932135343551636 }, { "label": "POSITIVE", "score": 0.0067864409647881985 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Can I receive payments in another currency?
{ "text": "Can I receive payments in another currency?" }
[ { "label": "NEGATIVE", "score": 0.9989598989486694 }, { "label": "POSITIVE", "score": 0.0010400324827060103 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
Why is my withdrawal wrong? I took out $100 but only received $20.
{ "text": "Why is my withdrawal wrong? I took out $100 but only received $20." }
[ { "label": "NEGATIVE", "score": 0.998542070388794 }, { "label": "POSITIVE", "score": 0.0014579291455447674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
How do I get money from friends?
{ "text": "How do I get money from friends?" }
[ { "label": "NEGATIVE", "score": 0.9978938698768616 }, { "label": "POSITIVE", "score": 0.00210613408125937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
The ATM would not give me cash,why?
{ "text": "The ATM would not give me cash,why?" }
[ { "label": "NEGATIVE", "score": 0.9987687468528748 }, { "label": "POSITIVE", "score": 0.0012312104227021337 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I just checked my account on the App and there is a payment on there that I did not make.
{ "text": "I just checked my account on the App and there is a payment on there that I did not make." }
[ { "label": "NEGATIVE", "score": 0.9981111288070679 }, { "label": "POSITIVE", "score": 0.0018888938939198852 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
beneficiary transfer problems?
{ "text": "beneficiary transfer problems?" }
[ { "label": "NEGATIVE", "score": 0.9992198944091797 }, { "label": "POSITIVE", "score": 0.0007800496532581747 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
How will I know what the exchange rate is?
{ "text": "How will I know what the exchange rate is?" }
[ { "label": "NEGATIVE", "score": 0.9987860321998596 }, { "label": "POSITIVE", "score": 0.0012139537138864398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
I am unable to use my top-up on the app. Could you explain this to me?
{ "text": "I am unable to use my top-up on the app. Could you explain this to me?" }
[ { "label": "NEGATIVE", "score": 0.99968421459198 }, { "label": "POSITIVE", "score": 0.00031583866802975535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I have my card here with me and someone has just made a withdrawal for 500. Please help!
{ "text": "I have my card here with me and someone has just made a withdrawal for 500. Please help!" }
[ { "label": "NEGATIVE", "score": 0.9961259961128235 }, { "label": "POSITIVE", "score": 0.003874002955853939 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Please explain why my top-up hasn't been processed yet?
{ "text": "Please explain why my top-up hasn't been processed yet?" }
[ { "label": "NEGATIVE", "score": 0.9985048770904541 }, { "label": "POSITIVE", "score": 0.0014951304765418172 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
How do I withdraw money?
{ "text": "How do I withdraw money?" }
[ { "label": "NEGATIVE", "score": 0.9985130429267883 }, { "label": "POSITIVE", "score": 0.001486954279243946 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.
{ "text": "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over." }
[ { "label": "NEGATIVE", "score": 0.999383807182312 }, { "label": "POSITIVE", "score": 0.0006161220953799784 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
If I don't live in the UK, can I still get a card?
{ "text": "If I don't live in the UK, can I still get a card?" }
[ { "label": "NEGATIVE", "score": 0.9980258941650391 }, { "label": "POSITIVE", "score": 0.0019741773139685392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Help! I'm missing money, I deposited a cheque but its not showing on my balance.
{ "text": "Help! I'm missing money, I deposited a cheque but its not showing on my balance." }
[ { "label": "NEGATIVE", "score": 0.9995507597923279 }, { "label": "POSITIVE", "score": 0.00044923386303707957 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
When I got cash I was charged an extra fee! Explain!
{ "text": "When I got cash I was charged an extra fee! Explain!" }
[ { "label": "NEGATIVE", "score": 0.9968473315238953 }, { "label": "POSITIVE", "score": 0.0031526978127658367 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
What's up with verifying top-ups?
{ "text": "What's up with verifying top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9860710501670837 }, { "label": "POSITIVE", "score": 0.013928944244980812 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
Why am I unable to verify my id?
{ "text": "Why am I unable to verify my id?" }
[ { "label": "NEGATIVE", "score": 0.9997631907463074 }, { "label": "POSITIVE", "score": 0.000236851759837009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Unsure how to provide my identity.
{ "text": "Unsure how to provide my identity." }
[ { "label": "NEGATIVE", "score": 0.999622106552124 }, { "label": "POSITIVE", "score": 0.00037790514761582017 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Why does my identity need to be verified?
{ "text": "Why does my identity need to be verified?" }
[ { "label": "NEGATIVE", "score": 0.9989656209945679 }, { "label": "POSITIVE", "score": 0.0010343404719606042 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?
{ "text": "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?" }
[ { "label": "NEGATIVE", "score": 0.9990096092224121 }, { "label": "POSITIVE", "score": 0.0009903399040922523 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I don't have a password.
{ "text": "I don't have a password." }
[ { "label": "NEGATIVE", "score": 0.9994250535964966 }, { "label": "POSITIVE", "score": 0.0005749696865677834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
What do I do about a debit on my account that I didn't make?
{ "text": "What do I do about a debit on my account that I didn't make?" }
[ { "label": "NEGATIVE", "score": 0.9980953335762024 }, { "label": "POSITIVE", "score": 0.0019046394154429436 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I just moved. How do I give you my new address?
{ "text": "I just moved. How do I give you my new address?" }
[ { "label": "POSITIVE", "score": 0.9858815670013428 }, { "label": "NEGATIVE", "score": 0.014118417166173458 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?
{ "text": "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?" }
[ { "label": "NEGATIVE", "score": 0.9979111552238464 }, { "label": "POSITIVE", "score": 0.0020887870341539383 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.
{ "text": "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it." }
[ { "label": "NEGATIVE", "score": 0.9995762705802917 }, { "label": "POSITIVE", "score": 0.00042369813309051096 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I would like it if I could get an item refunded
{ "text": "I would like it if I could get an item refunded" }
[ { "label": "NEGATIVE", "score": 0.9941120743751526 }, { "label": "POSITIVE", "score": 0.00588791910558939 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.
{ "text": "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check." }
[ { "label": "NEGATIVE", "score": 0.9879913926124573 }, { "label": "POSITIVE", "score": 0.012008605524897575 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
how to exchange currencies
{ "text": "how to exchange currencies" }
[ { "label": "POSITIVE", "score": 0.9986869692802429 }, { "label": "NEGATIVE", "score": 0.00131300650537014 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I checked on google and the exchange rate you are using is really bad. Can you update it?
{ "text": "I checked on google and the exchange rate you are using is really bad. Can you update it?" }
[ { "label": "NEGATIVE", "score": 0.9997943043708801 }, { "label": "POSITIVE", "score": 0.00020572671201080084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Why would my top up be reverted?
{ "text": "Why would my top up be reverted?" }
[ { "label": "NEGATIVE", "score": 0.9970303773880005 }, { "label": "POSITIVE", "score": 0.002969600260257721 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I was told I would be getting a refund but I have yet to see it
{ "text": "I was told I would be getting a refund but I have yet to see it" }
[ { "label": "NEGATIVE", "score": 0.9940236210823059 }, { "label": "POSITIVE", "score": 0.00597636541351676 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.
{ "text": "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn." }
[ { "label": "NEGATIVE", "score": 0.9990611672401428 }, { "label": "POSITIVE", "score": 0.0009388609323650599 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Why has my payment been declined? I paid by card.
{ "text": "Why has my payment been declined? I paid by card." }
[ { "label": "NEGATIVE", "score": 0.9968701004981995 }, { "label": "POSITIVE", "score": 0.0031298939138650894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I travel a lot, can I get a bulk currency exchange discount?
{ "text": "I travel a lot, can I get a bulk currency exchange discount?" }
[ { "label": "NEGATIVE", "score": 0.9941418766975403 }, { "label": "POSITIVE", "score": 0.005858102347701788 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Why has my beneficiary been denied?
{ "text": "Why has my beneficiary been denied?" }
[ { "label": "NEGATIVE", "score": 0.9948866963386536 }, { "label": "POSITIVE", "score": 0.005113343708217144 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
My card never arrived.
{ "text": "My card never arrived." }
[ { "label": "NEGATIVE", "score": 0.9997195601463318 }, { "label": "POSITIVE", "score": 0.00028040603501722217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Is there any type of fee for currency exchange?
{ "text": "Is there any type of fee for currency exchange?" }
[ { "label": "NEGATIVE", "score": 0.9989497065544128 }, { "label": "POSITIVE", "score": 0.0010502947261556983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I'm trying to take money from my account but its not letting me. Help!
{ "text": "I'm trying to take money from my account but its not letting me. Help!" }
[ { "label": "NEGATIVE", "score": 0.9897840619087219 }, { "label": "POSITIVE", "score": 0.010215898044407368 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Why was I not able to get cash from the ATM?
{ "text": "Why was I not able to get cash from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.999638557434082 }, { "label": "POSITIVE", "score": 0.00036139768781140447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I live in the EU - can I get a card?
{ "text": "I live in the EU - can I get a card?" }
[ { "label": "NEGATIVE", "score": 0.9966474175453186 }, { "label": "POSITIVE", "score": 0.003352563828229904 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
How can I cancel a transaction to a wrong account?
{ "text": "How can I cancel a transaction to a wrong account?" }
[ { "label": "NEGATIVE", "score": 0.9997383952140808 }, { "label": "POSITIVE", "score": 0.0002615666016936302 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
{ "text": "What am I supposed to do if the funds haven't show up from a transfer completed this morning?" }
[ { "label": "NEGATIVE", "score": 0.9992413520812988 }, { "label": "POSITIVE", "score": 0.0007586107240058482 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Where is the verification code display?
{ "text": "Where is the verification code display?" }
[ { "label": "NEGATIVE", "score": 0.9993526339530945 }, { "label": "POSITIVE", "score": 0.0006473776302300394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
Help me please, I need to top up cash.
{ "text": "Help me please, I need to top up cash." }
[ { "label": "NEGATIVE", "score": 0.998731791973114 }, { "label": "POSITIVE", "score": 0.0012682103551924229 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
How come there is an extra fee on my statement?
{ "text": "How come there is an extra fee on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9994039535522461 }, { "label": "POSITIVE", "score": 0.0005960589624010026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
{ "text": "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?" }
[ { "label": "NEGATIVE", "score": 0.9982298016548157 }, { "label": "POSITIVE", "score": 0.0017702667973935604 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.
{ "text": "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money." }
[ { "label": "POSITIVE", "score": 0.7613971829414368 }, { "label": "NEGATIVE", "score": 0.23860281705856323 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Is there anywhere I can't use my card?
{ "text": "Is there anywhere I can't use my card?" }
[ { "label": "NEGATIVE", "score": 0.9981979727745056 }, { "label": "POSITIVE", "score": 0.0018020098796114326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
I'm going to cancel a purchase.
{ "text": "I'm going to cancel a purchase." }
[ { "label": "NEGATIVE", "score": 0.9997324347496033 }, { "label": "POSITIVE", "score": 0.00026759455795399845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
My cash withdrawal was declined. Why?
{ "text": "My cash withdrawal was declined. Why?" }
[ { "label": "NEGATIVE", "score": 0.9963551759719849 }, { "label": "POSITIVE", "score": 0.0036448314785957336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
how much does it cost to add money
{ "text": "how much does it cost to add money" }
[ { "label": "NEGATIVE", "score": 0.9970920085906982 }, { "label": "POSITIVE", "score": 0.0029080191161483526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
What is the number of transactions I get with a disposable card?
{ "text": "What is the number of transactions I get with a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.998451828956604 }, { "label": "POSITIVE", "score": 0.0015482117887586355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Why has my top-up not worked?
{ "text": "Why has my top-up not worked?" }
[ { "label": "NEGATIVE", "score": 0.9971975088119507 }, { "label": "POSITIVE", "score": 0.002802426926791668 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?
{ "text": "I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?" }
[ { "label": "NEGATIVE", "score": 0.6211283802986145 }, { "label": "POSITIVE", "score": 0.3788715898990631 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.
{ "text": "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it." }
[ { "label": "NEGATIVE", "score": 0.9933904409408569 }, { "label": "POSITIVE", "score": 0.006609613541513681 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
What do I need to do to receive my payroll in the account?
{ "text": "What do I need to do to receive my payroll in the account?" }
[ { "label": "NEGATIVE", "score": 0.9991793036460876 }, { "label": "POSITIVE", "score": 0.000820663757622242 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
why is there a fee for the transfer I made?
{ "text": "why is there a fee for the transfer I made?" }
[ { "label": "NEGATIVE", "score": 0.9990252256393433 }, { "label": "POSITIVE", "score": 0.0009747958392836154 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
I have used all my PIN tries, what now?
{ "text": "I have used all my PIN tries, what now?" }
[ { "label": "NEGATIVE", "score": 0.9971518516540527 }, { "label": "POSITIVE", "score": 0.0028480777982622385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
what is the fee for a transfer into my account
{ "text": "what is the fee for a transfer into my account" }
[ { "label": "NEGATIVE", "score": 0.9932017922401428 }, { "label": "POSITIVE", "score": 0.006798236630856991 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
What factors effect the exchange rate?
{ "text": "What factors effect the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9922107458114624 }, { "label": "POSITIVE", "score": 0.007789258845150471 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages.
{ "text": "I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages." }
[ { "label": "NEGATIVE", "score": 0.9995212554931641 }, { "label": "POSITIVE", "score": 0.0004787874058820307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
My card is stuck in the ATM?
{ "text": "My card is stuck in the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9989809393882751 }, { "label": "POSITIVE", "score": 0.00101903872564435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
My passcode won't work.
{ "text": "My passcode won't work." }
[ { "label": "NEGATIVE", "score": 0.999775230884552 }, { "label": "POSITIVE", "score": 0.00022477141465060413 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
Do you also have this extra fee on your statement?
{ "text": "Do you also have this extra fee on your statement?" }
[ { "label": "NEGATIVE", "score": 0.9904796481132507 }, { "label": "POSITIVE", "score": 0.009520336054265499 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
After my checque or cash deposit, my balance didn't update.
{ "text": "After my checque or cash deposit, my balance didn't update." }
[ { "label": "NEGATIVE", "score": 0.998416543006897 }, { "label": "POSITIVE", "score": 0.00158341892529279 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Has my top-up been cancelled?
{ "text": "Has my top-up been cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9995142221450806 }, { "label": "POSITIVE", "score": 0.0004857699095737189 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
The ATM didn't give me enough money.
{ "text": "The ATM didn't give me enough money." }
[ { "label": "NEGATIVE", "score": 0.9995326995849609 }, { "label": "POSITIVE", "score": 0.00046737754018977284 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
My transfer to my account is missing.
{ "text": "My transfer to my account is missing." }
[ { "label": "NEGATIVE", "score": 0.9997571110725403 }, { "label": "POSITIVE", "score": 0.00024293342721648514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I have been waiting for my transfer, shouldn't it be here already?
{ "text": "I have been waiting for my transfer, shouldn't it be here already?" }
[ { "label": "NEGATIVE", "score": 0.9991053938865662 }, { "label": "POSITIVE", "score": 0.0008945657755248249 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.
{ "text": "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working." }
[ { "label": "NEGATIVE", "score": 0.9997578263282776 }, { "label": "POSITIVE", "score": 0.00024223032232839614 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?
{ "text": "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?" }
[ { "label": "NEGATIVE", "score": 0.9988310933113098 }, { "label": "POSITIVE", "score": 0.0011688709491863847 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Has there been any activity on my card today?
{ "text": "Has there been any activity on my card today?" }
[ { "label": "NEGATIVE", "score": 0.9977679252624512 }, { "label": "POSITIVE", "score": 0.0022320705465972424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
WHAT IS THE SOLUTION OF THIS PROBLEM
{ "text": "WHAT IS THE SOLUTION OF THIS PROBLEM" }
[ { "label": "NEGATIVE", "score": 0.9935477375984192 }, { "label": "POSITIVE", "score": 0.006452307105064392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Is my fiat currency supported for both hold and exchange?
{ "text": "Is my fiat currency supported for both hold and exchange?" }
[ { "label": "NEGATIVE", "score": 0.9966223239898682 }, { "label": "POSITIVE", "score": 0.003377695567905903 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
how do i find top up for cash deposit
{ "text": "how do i find top up for cash deposit" }
[ { "label": "POSITIVE", "score": 0.9524970054626465 }, { "label": "NEGATIVE", "score": 0.04750293120741844 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
How can I get another card?
{ "text": "How can I get another card?" }
[ { "label": "NEGATIVE", "score": 0.9992006421089172 }, { "label": "POSITIVE", "score": 0.0007993539329618216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Is there a fee for european bank cards?
{ "text": "Is there a fee for european bank cards?" }
[ { "label": "NEGATIVE", "score": 0.9978679418563843 }, { "label": "POSITIVE", "score": 0.002132024150341749 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Is it possible to obtain both a Visa and a Mastercard from you?
{ "text": "Is it possible to obtain both a Visa and a Mastercard from you?" }
[ { "label": "NEGATIVE", "score": 0.9859469532966614 }, { "label": "POSITIVE", "score": 0.014053125865757465 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I have an unknown charge.
{ "text": "I have an unknown charge." }
[ { "label": "NEGATIVE", "score": 0.9626684188842773 }, { "label": "POSITIVE", "score": 0.03733154758810997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Can you activate my card pls
{ "text": "Can you activate my card pls" }
[ { "label": "NEGATIVE", "score": 0.6461313366889954 }, { "label": "POSITIVE", "score": 0.3538687229156494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
What ATMs accept my card?
{ "text": "What ATMs accept my card?" }
[ { "label": "NEGATIVE", "score": 0.9949281215667725 }, { "label": "POSITIVE", "score": 0.005071844439953566 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
Can I see where my money came from?
{ "text": "Can I see where my money came from?" }
[ { "label": "NEGATIVE", "score": 0.9991133809089661 }, { "label": "POSITIVE", "score": 0.000886628171429038 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Are top-ups allowed using Apple Pay?
{ "text": "Are top-ups allowed using Apple Pay?" }
[ { "label": "NEGATIVE", "score": 0.9983331561088562 }, { "label": "POSITIVE", "score": 0.0016668965108692646 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Why can't I transfer money to a beneficiery?
{ "text": "Why can't I transfer money to a beneficiery?" }
[ { "label": "NEGATIVE", "score": 0.9984386563301086 }, { "label": "POSITIVE", "score": 0.0015613790601491928 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null