text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Tell me why I need top-up to be verified? | {
"text": "Tell me why I need top-up to be verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993483424186707
},
{
"label": "POSITIVE",
"score": 0.0006516947760246694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I no longer have my phone. | {
"text": "I no longer have my phone."
} | [
{
"label": "NEGATIVE",
"score": 0.9995148181915283
},
{
"label": "POSITIVE",
"score": 0.00048522037104703486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet? | {
"text": "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996925592422485
},
{
"label": "POSITIVE",
"score": 0.0003074354608543217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize. | {
"text": "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9993009567260742
},
{
"label": "POSITIVE",
"score": 0.0006989872781559825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
can you assist me in activating my card? | {
"text": "can you assist me in activating my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.518285870552063
},
{
"label": "POSITIVE",
"score": 0.481714129447937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How much does it cost for additional cards? | {
"text": "How much does it cost for additional cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.999315619468689
},
{
"label": "POSITIVE",
"score": 0.0006844223826192319
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I don't recognize a charge on my statement. | {
"text": "I don't recognize a charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9994638562202454
},
{
"label": "POSITIVE",
"score": 0.0005361744551919401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I get my money back for something I bought? | {
"text": "How do I get my money back for something I bought?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995167255401611
},
{
"label": "POSITIVE",
"score": 0.0004833376733586192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
The app shows a withdrawal that I did not make or authorize. | {
"text": "The app shows a withdrawal that I did not make or authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.9996083378791809
},
{
"label": "POSITIVE",
"score": 0.0003916543792001903
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What are the countries you have offices in? | {
"text": "What are the countries you have offices in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9236568212509155
},
{
"label": "POSITIVE",
"score": 0.07634320855140686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What currency can I use to add money? | {
"text": "What currency can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983068704605103
},
{
"label": "POSITIVE",
"score": 0.001693103346042335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
There has been a payment in the App that has not be done by me. | {
"text": "There has been a payment in the App that has not be done by me."
} | [
{
"label": "NEGATIVE",
"score": 0.9939060807228088
},
{
"label": "POSITIVE",
"score": 0.006093968637287617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help. | {
"text": "My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.9990966320037842
},
{
"label": "POSITIVE",
"score": 0.0009033960523083806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why is the cash not showing in my account for the check I deposited? | {
"text": "Why is the cash not showing in my account for the check I deposited?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996581077575684
},
{
"label": "POSITIVE",
"score": 0.0003418882261030376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this? | {
"text": "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?"
} | [
{
"label": "NEGATIVE",
"score": 0.0008643586770631373
},
{
"label": "POSITIVE",
"score": 0.9991356730461121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How can I go about getting a disposable virtual card? | {
"text": "How can I go about getting a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992826581001282
},
{
"label": "POSITIVE",
"score": 0.0007174217025749385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Do you charge extra for topping up with a debit or credit card? | {
"text": "Do you charge extra for topping up with a debit or credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.993931770324707
},
{
"label": "POSITIVE",
"score": 0.006068199407309294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Which cards do you support for top up? | {
"text": "Which cards do you support for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9860866069793701
},
{
"label": "POSITIVE",
"score": 0.013913463801145554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I can't get a contactless payment to work. | {
"text": "I can't get a contactless payment to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9989293217658997
},
{
"label": "POSITIVE",
"score": 0.0010706644970923662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I tried to make a purchase in the store but my card was declined. | {
"text": "I tried to make a purchase in the store but my card was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9988833069801331
},
{
"label": "POSITIVE",
"score": 0.0011166619369760156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
As far as courtries go which ones are supported? | {
"text": "As far as courtries go which ones are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9637547135353088
},
{
"label": "POSITIVE",
"score": 0.03624521195888519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What's the reason my new card hasn't come? | {
"text": "What's the reason my new card hasn't come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978249073028564
},
{
"label": "POSITIVE",
"score": 0.0021750798914581537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Which countries are supported | {
"text": "Which countries are supported"
} | [
{
"label": "NEGATIVE",
"score": 0.0034626300912350416
},
{
"label": "POSITIVE",
"score": 0.9965373277664185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I need to exchange my GBP to AUD, how would I do this? | {
"text": "I need to exchange my GBP to AUD, how would I do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996190071105957
},
{
"label": "POSITIVE",
"score": 0.0003810201887972653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I did a transfer. What is the extra fee? | {
"text": "I did a transfer. What is the extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944578409194946
},
{
"label": "POSITIVE",
"score": 0.0055421506986021996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
i do not know what this charge is for | {
"text": "i do not know what this charge is for"
} | [
{
"label": "NEGATIVE",
"score": 0.9991520643234253
},
{
"label": "POSITIVE",
"score": 0.0008479704847559333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What to do if my card is about to expire? | {
"text": "What to do if my card is about to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983105659484863
},
{
"label": "POSITIVE",
"score": 0.0016894484870135784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why am I seeing a direct debit thats not mine? | {
"text": "Why am I seeing a direct debit thats not mine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993521571159363
},
{
"label": "POSITIVE",
"score": 0.0006478714058175683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined! | {
"text": "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.9990239143371582
},
{
"label": "POSITIVE",
"score": 0.000976125302258879
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is my source of funds? | {
"text": "What is my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972825050354004
},
{
"label": "POSITIVE",
"score": 0.0027175042778253555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I checked my account today and saw that I was charged an extra pound that I did not spend. | {
"text": "I checked my account today and saw that I was charged an extra pound that I did not spend."
} | [
{
"label": "NEGATIVE",
"score": 0.9934431314468384
},
{
"label": "POSITIVE",
"score": 0.006556868553161621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over. | {
"text": "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over."
} | [
{
"label": "NEGATIVE",
"score": 0.999383807182312
},
{
"label": "POSITIVE",
"score": 0.0006161218625493348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How are the exchange rates for transfers calculated? | {
"text": "How are the exchange rates for transfers calculated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994204044342041
},
{
"label": "POSITIVE",
"score": 0.0005796224577352405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I transfered my balance a while back. Why doesn't my account reflect this? | {
"text": "I transfered my balance a while back. Why doesn't my account reflect this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987433552742004
},
{
"label": "POSITIVE",
"score": 0.0012566682416945696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I don't recognise a Direct Debit payment | {
"text": "I don't recognise a Direct Debit payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101713468320668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Please tell me if I'm going to be charged for sending out more cards? | {
"text": "Please tell me if I'm going to be charged for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983744621276855
},
{
"label": "POSITIVE",
"score": 0.0016255024820566177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Are you ripping people off with the exchange rate? It can't be that atrocious between banks. | {
"text": "Are you ripping people off with the exchange rate? It can't be that atrocious between banks."
} | [
{
"label": "NEGATIVE",
"score": 0.9961599111557007
},
{
"label": "POSITIVE",
"score": 0.003840025281533599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What is your check-cashing policy? | {
"text": "What is your check-cashing policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983487129211426
},
{
"label": "POSITIVE",
"score": 0.0016512791626155376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
It's been a week since you sent my card and I still don't have it. | {
"text": "It's been a week since you sent my card and I still don't have it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994534850120544
},
{
"label": "POSITIVE",
"score": 0.0005464931018650532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I need to have an item refunded. | {
"text": "I need to have an item refunded."
} | [
{
"label": "NEGATIVE",
"score": 0.9994664788246155
},
{
"label": "POSITIVE",
"score": 0.0005334998131729662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can you tell me why my card payment did not work? | {
"text": "Can you tell me why my card payment did not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999620795249939
},
{
"label": "POSITIVE",
"score": 0.0003792046627495438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why is my ATM withdrawal still pending? | {
"text": "Why is my ATM withdrawal still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992484450340271
},
{
"label": "POSITIVE",
"score": 0.00075156195089221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Is there a way to lookup where funds came from? | {
"text": "Is there a way to lookup where funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994766116142273
},
{
"label": "POSITIVE",
"score": 0.0005234614945948124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Is there a reason my transfer failed? | {
"text": "Is there a reason my transfer failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997243285179138
},
{
"label": "POSITIVE",
"score": 0.00027562736067920923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Can you tell me why a cheque deposit isn't showing in my balance? | {
"text": "Can you tell me why a cheque deposit isn't showing in my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995120763778687
},
{
"label": "POSITIVE",
"score": 0.0004879152402281761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I would like to know why a withdraw I made for some cash shows up as pending. | {
"text": "I would like to know why a withdraw I made for some cash shows up as pending."
} | [
{
"label": "NEGATIVE",
"score": 0.998992383480072
},
{
"label": "POSITIVE",
"score": 0.0010075632017105818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
why wont my american express work to add money | {
"text": "why wont my american express work to add money"
} | [
{
"label": "NEGATIVE",
"score": 0.4387371242046356
},
{
"label": "POSITIVE",
"score": 0.561262845993042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
My bank app said that I got cash from an ATM, but that's a mistake. | {
"text": "My bank app said that I got cash from an ATM, but that's a mistake."
} | [
{
"label": "NEGATIVE",
"score": 0.9995179176330566
},
{
"label": "POSITIVE",
"score": 0.0004820647300221026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I am waiting on this refund, hurry up. | {
"text": "I am waiting on this refund, hurry up."
} | [
{
"label": "NEGATIVE",
"score": 0.9990696310997009
},
{
"label": "POSITIVE",
"score": 0.0009303537080995739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I didn't get the all the cash i wanted from the atm | {
"text": "I didn't get the all the cash i wanted from the atm"
} | [
{
"label": "NEGATIVE",
"score": 0.9996672868728638
},
{
"label": "POSITIVE",
"score": 0.0003327269805595279
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I can't find my phone; what can I do to prevent someone from accessing my account on it? | {
"text": "I can't find my phone; what can I do to prevent someone from accessing my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.0003111834521405399
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
has my card payment been reverted? | {
"text": "has my card payment been reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989093542098999
},
{
"label": "POSITIVE",
"score": 0.0010906544048339128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I need some help linking my new card. | {
"text": "I need some help linking my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9992101192474365
},
{
"label": "POSITIVE",
"score": 0.000789827958215028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How do I know where my funds come from? | {
"text": "How do I know where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660043727606535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What information do I need to gather in order to activate my card? | {
"text": "What information do I need to gather in order to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986273050308228
},
{
"label": "POSITIVE",
"score": 0.0013727738987654448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help. | {
"text": "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9985913634300232
},
{
"label": "POSITIVE",
"score": 0.0014085689326748252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can you please refund my item? | {
"text": "Can you please refund my item?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937347769737244
},
{
"label": "POSITIVE",
"score": 0.006265260744839907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I did a topup successfully but its not showing in balance. I think there is some problem in system. | {
"text": "I did a topup successfully but its not showing in balance. I think there is some problem in system."
} | [
{
"label": "NEGATIVE",
"score": 0.9994779229164124
},
{
"label": "POSITIVE",
"score": 0.0005221252795308828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
The exchange rate for my electronic payment is incorrect. | {
"text": "The exchange rate for my electronic payment is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9997139573097229
},
{
"label": "POSITIVE",
"score": 0.00028598407516255975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How can I get funds into my account from my American Express? | {
"text": "How can I get funds into my account from my American Express?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995903372764587
},
{
"label": "POSITIVE",
"score": 0.00040963751962408423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Could I open an account for children? | {
"text": "Could I open an account for children?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986798167228699
},
{
"label": "POSITIVE",
"score": 0.0013201675610616803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Why isn't my topup working? | {
"text": "Why isn't my topup working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988652467727661
},
{
"label": "POSITIVE",
"score": 0.0011348137632012367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Needed gas, been delayed for half an hour.Please fix it! | {
"text": "Needed gas, been delayed for half an hour.Please fix it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9984637498855591
},
{
"label": "POSITIVE",
"score": 0.0015362792182713747
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why did I get a fee from the ATM? | {
"text": "Why did I get a fee from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987146854400635
},
{
"label": "POSITIVE",
"score": 0.0012852957006543875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I just want to top-up, why do I need to verify anything? | {
"text": "I just want to top-up, why do I need to verify anything?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991045594215393
},
{
"label": "POSITIVE",
"score": 0.0008954150835052133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help? | {
"text": "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995909333229065
},
{
"label": "POSITIVE",
"score": 0.00040901871398091316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
The exchange rate looks wrong on a holiday purchase | {
"text": "The exchange rate looks wrong on a holiday purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9994460940361023
},
{
"label": "POSITIVE",
"score": 0.0005539004341699183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Will I be charged for topping up by transfer? | {
"text": "Will I be charged for topping up by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.991081178188324
},
{
"label": "POSITIVE",
"score": 0.008918874897062778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Can you please reactivate my card? | {
"text": "Can you please reactivate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9504101276397705
},
{
"label": "POSITIVE",
"score": 0.04958987608551979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can you tell me about why the account I have was charged an extra 1$ | {
"text": "Can you tell me about why the account I have was charged an extra 1$"
} | [
{
"label": "NEGATIVE",
"score": 0.9957866072654724
},
{
"label": "POSITIVE",
"score": 0.004213384818285704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What happens if my card payment is cancelled? | {
"text": "What happens if my card payment is cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.99958735704422
},
{
"label": "POSITIVE",
"score": 0.0004126665589865297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I would like to change my address. | {
"text": "I would like to change my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9963790774345398
},
{
"label": "POSITIVE",
"score": 0.003620994044467807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How long is the wait for my card? | {
"text": "How long is the wait for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978982210159302
},
{
"label": "POSITIVE",
"score": 0.002101810183376074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I do not understand why my pass-code is not working. | {
"text": "I do not understand why my pass-code is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997308850288391
},
{
"label": "POSITIVE",
"score": 0.00026915231137536466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Why was my top-up rejected? | {
"text": "Why was my top-up rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988227486610413
},
{
"label": "POSITIVE",
"score": 0.0011772587895393372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this? | {
"text": "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967089891433716
},
{
"label": "POSITIVE",
"score": 0.003291022265329957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Do you support top ups? | {
"text": "Do you support top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.025621386244893074
},
{
"label": "POSITIVE",
"score": 0.9743786454200745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why did I not get my refund yet? | {
"text": "Why did I not get my refund yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363124370575
},
{
"label": "POSITIVE",
"score": 0.0006369334878399968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How long will it take to transfer something from China? | {
"text": "How long will it take to transfer something from China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986514449119568
},
{
"label": "POSITIVE",
"score": 0.0013485740637406707
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why does a cash withdrawal show as pending? | {
"text": "Why does a cash withdrawal show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.998970627784729
},
{
"label": "POSITIVE",
"score": 0.001029325183480978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Is there anything to do because my phone was stolen? | {
"text": "Is there anything to do because my phone was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992275238037109
},
{
"label": "POSITIVE",
"score": 0.0007724910974502563
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Please tell me how the exchange rate is determined. I was expecting more money for the transaction. | {
"text": "Please tell me how the exchange rate is determined. I was expecting more money for the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9984564781188965
},
{
"label": "POSITIVE",
"score": 0.0015435745008289814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about. | {
"text": "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9972780346870422
},
{
"label": "POSITIVE",
"score": 0.0027220065239816904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My rate of exchange was wrong. | {
"text": "My rate of exchange was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999583899974823
},
{
"label": "POSITIVE",
"score": 0.000416056951507926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why do we need to verify top-up? | {
"text": "Why do we need to verify top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.999051034450531
},
{
"label": "POSITIVE",
"score": 0.0009490065276622772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Can I get information on topping up? | {
"text": "Can I get information on topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9878875017166138
},
{
"label": "POSITIVE",
"score": 0.012112556025385857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out? | {
"text": "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992384910583496
},
{
"label": "POSITIVE",
"score": 0.0007615521899424493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app? | {
"text": "I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996705055236816
},
{
"label": "POSITIVE",
"score": 0.000329540140228346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about. | {
"text": "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about."
} | [
{
"label": "NEGATIVE",
"score": 0.9852814078330994
},
{
"label": "POSITIVE",
"score": 0.014718576334416866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I use bank transfer to top up my account? | {
"text": "How do I use bank transfer to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992167949676514
},
{
"label": "POSITIVE",
"score": 0.0007831569528207183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I am seeing in the app, some cash witdhrawals that I did not authorize. | {
"text": "I am seeing in the app, some cash witdhrawals that I did not authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.9921233057975769
},
{
"label": "POSITIVE",
"score": 0.007876728661358356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why am I unable to withdraw money even though in the past I've done it just fine? | {
"text": "Why am I unable to withdraw money even though in the past I've done it just fine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936698079109192
},
{
"label": "POSITIVE",
"score": 0.006330165546387434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Is there a specific date it can be delivered by? | {
"text": "Is there a specific date it can be delivered by?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979263544082642
},
{
"label": "POSITIVE",
"score": 0.002073644893243909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away. | {
"text": "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away."
} | [
{
"label": "NEGATIVE",
"score": 0.9994779229164124
},
{
"label": "POSITIVE",
"score": 0.0005220580496825278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I no longer want to keep this account. | {
"text": "I no longer want to keep this account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997373223304749
},
{
"label": "POSITIVE",
"score": 0.00026268124929629266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How do you do currency exchanges? | {
"text": "How do you do currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953252077102661
},
{
"label": "POSITIVE",
"score": 0.004674719646573067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I cant transfer money into my account | {
"text": "I cant transfer money into my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9973028898239136
},
{
"label": "POSITIVE",
"score": 0.0026970431208610535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Please tell me what this direct debit in my statement is | {
"text": "Please tell me what this direct debit in my statement is"
} | [
{
"label": "NEGATIVE",
"score": 0.9927108287811279
},
{
"label": "POSITIVE",
"score": 0.007289125118404627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What all is needed for the identity verification? | {
"text": "What all is needed for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.000700234028045088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I have just read my statement and there is a payment I don't recognise. | {
"text": "I have just read my statement and there is a payment I don't recognise."
} | [
{
"label": "NEGATIVE",
"score": 0.9947528839111328
},
{
"label": "POSITIVE",
"score": 0.005247088149189949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
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