text
stringlengths
13
409
inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
How can I transfer money between accounts?
{ "text": "How can I transfer money between accounts?" }
[ { "label": "NEGATIVE", "score": 0.9993937015533447 }, { "label": "POSITIVE", "score": 0.0006062770262360573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
I want to use auto top-up. Is there a limit?
{ "text": "I want to use auto top-up. Is there a limit?" }
[ { "label": "NEGATIVE", "score": 0.9973496198654175 }, { "label": "POSITIVE", "score": 0.0026503910776227713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Why would a card payment be declined?
{ "text": "Why would a card payment be declined?" }
[ { "label": "NEGATIVE", "score": 0.9956230521202087 }, { "label": "POSITIVE", "score": 0.004377010278403759 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can this app be used to exchange currencies?
{ "text": "Can this app be used to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9988270401954651 }, { "label": "POSITIVE", "score": 0.0011729694670066237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I would like to better understand why my pass-code is not working.
{ "text": "I would like to better understand why my pass-code is not working." }
[ { "label": "NEGATIVE", "score": 0.9997547268867493 }, { "label": "POSITIVE", "score": 0.00024525978369638324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
is there a way to do top up with apple pay
{ "text": "is there a way to do top up with apple pay" }
[ { "label": "NEGATIVE", "score": 0.9941372871398926 }, { "label": "POSITIVE", "score": 0.005862663500010967 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?
{ "text": "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?" }
[ { "label": "NEGATIVE", "score": 0.998221218585968 }, { "label": "POSITIVE", "score": 0.0017788275144994259 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
{ "text": "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined." }
[ { "label": "NEGATIVE", "score": 0.9907885193824768 }, { "label": "POSITIVE", "score": 0.00921147596091032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
What is wrong with my top-up?
{ "text": "What is wrong with my top-up?" }
[ { "label": "NEGATIVE", "score": 0.9993191957473755 }, { "label": "POSITIVE", "score": 0.0006808638572692871 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Why couldn't I transfer funds to my beneficiary?
{ "text": "Why couldn't I transfer funds to my beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9967665672302246 }, { "label": "POSITIVE", "score": 0.0032334772404283285 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?
{ "text": "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?" }
[ { "label": "NEGATIVE", "score": 0.9986485838890076 }, { "label": "POSITIVE", "score": 0.0013514658203348517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I tried to make a transfer like five different times. Why won't your system let me? Is it broke?
{ "text": "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?" }
[ { "label": "NEGATIVE", "score": 0.99928879737854 }, { "label": "POSITIVE", "score": 0.0007111774757504463 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Is there a reason my refund isn't showing on my statement?
{ "text": "Is there a reason my refund isn't showing on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9993385672569275 }, { "label": "POSITIVE", "score": 0.0006613755831494927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Could you inform me as to why I have been charged a higher fee for doing banking abroad.
{ "text": "Could you inform me as to why I have been charged a higher fee for doing banking abroad." }
[ { "label": "NEGATIVE", "score": 0.992925763130188 }, { "label": "POSITIVE", "score": 0.00707430113106966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What is the refund process?
{ "text": "What is the refund process?" }
[ { "label": "NEGATIVE", "score": 0.9972679615020752 }, { "label": "POSITIVE", "score": 0.00273201079107821 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
The app has rejected my top up.
{ "text": "The app has rejected my top up." }
[ { "label": "NEGATIVE", "score": 0.9997175335884094 }, { "label": "POSITIVE", "score": 0.0002824193798005581 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I transferred some cash and it has not arrived yet.
{ "text": "I transferred some cash and it has not arrived yet." }
[ { "label": "NEGATIVE", "score": 0.9992440938949585 }, { "label": "POSITIVE", "score": 0.000755966582801193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
How long does it take to show a deposit I made to my balance?
{ "text": "How long does it take to show a deposit I made to my balance?" }
[ { "label": "NEGATIVE", "score": 0.9994584918022156 }, { "label": "POSITIVE", "score": 0.0005415225168690085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Why isn't my balance reflecting a transfer I did?
{ "text": "Why isn't my balance reflecting a transfer I did?" }
[ { "label": "NEGATIVE", "score": 0.9978801012039185 }, { "label": "POSITIVE", "score": 0.002119921613484621 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!
{ "text": "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!" }
[ { "label": "NEGATIVE", "score": 0.9995359182357788 }, { "label": "POSITIVE", "score": 0.00046408208436332643 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
What would cause a transfer failure?
{ "text": "What would cause a transfer failure?" }
[ { "label": "NEGATIVE", "score": 0.9997308850288391 }, { "label": "POSITIVE", "score": 0.00026909916778095067 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I was charged twice for a few things this week when I only bought one. What do I do?
{ "text": "I was charged twice for a few things this week when I only bought one. What do I do?" }
[ { "label": "NEGATIVE", "score": 0.9972251653671265 }, { "label": "POSITIVE", "score": 0.0027748271822929382 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I received $20 but I entered $100
{ "text": "I received $20 but I entered $100" }
[ { "label": "NEGATIVE", "score": 0.9806267619132996 }, { "label": "POSITIVE", "score": 0.019373230636119843 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
{ "text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?" }
[ { "label": "NEGATIVE", "score": 0.9984387755393982 }, { "label": "POSITIVE", "score": 0.0015611728886142373 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Can turn my money into another currency?
{ "text": "Can turn my money into another currency?" }
[ { "label": "NEGATIVE", "score": 0.9994997978210449 }, { "label": "POSITIVE", "score": 0.0005002230755053461 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I have a new card. How do I activate it?
{ "text": "I have a new card. How do I activate it?" }
[ { "label": "NEGATIVE", "score": 0.9953859448432922 }, { "label": "POSITIVE", "score": 0.004614019766449928 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
How quickly can you get me my card?
{ "text": "How quickly can you get me my card?" }
[ { "label": "NEGATIVE", "score": 0.9989540576934814 }, { "label": "POSITIVE", "score": 0.001045940793119371 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
Explain why my top up has been reverted please.
{ "text": "Explain why my top up has been reverted please." }
[ { "label": "NEGATIVE", "score": 0.954673171043396 }, { "label": "POSITIVE", "score": 0.04532688483595848 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I received a different amount of cash than what I entered.
{ "text": "I received a different amount of cash than what I entered." }
[ { "label": "NEGATIVE", "score": 0.8949614763259888 }, { "label": "POSITIVE", "score": 0.10503854602575302 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I would prefer a Mastercard.
{ "text": "I would prefer a Mastercard." }
[ { "label": "NEGATIVE", "score": 0.9788034558296204 }, { "label": "POSITIVE", "score": 0.021196546033024788 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
My latest transfer seems to be missing.
{ "text": "My latest transfer seems to be missing." }
[ { "label": "NEGATIVE", "score": 0.9997665286064148 }, { "label": "POSITIVE", "score": 0.00023351692652795464 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.
{ "text": "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money." }
[ { "label": "NEGATIVE", "score": 0.9991108775138855 }, { "label": "POSITIVE", "score": 0.0008891161996871233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Can you tell me about these disposable virtual cards?
{ "text": "Can you tell me about these disposable virtual cards?" }
[ { "label": "NEGATIVE", "score": 0.9987081289291382 }, { "label": "POSITIVE", "score": 0.0012918752618134022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
I need to know what charges I will incur for using a European card for top up.
{ "text": "I need to know what charges I will incur for using a European card for top up." }
[ { "label": "NEGATIVE", "score": 0.999171257019043 }, { "label": "POSITIVE", "score": 0.0008288184180855751 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
What about a auto top-up?
{ "text": "What about a auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9960048794746399 }, { "label": "POSITIVE", "score": 0.003995111677795649 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
How do I replace a stolen card?
{ "text": "How do I replace a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9991173148155212 }, { "label": "POSITIVE", "score": 0.0008826441480778158 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I want my card frozen right away. Money was taken out in an odd location I have never heard of.
{ "text": "I want my card frozen right away. Money was taken out in an odd location I have never heard of." }
[ { "label": "NEGATIVE", "score": 0.9988347887992859 }, { "label": "POSITIVE", "score": 0.0011652808170765638 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
unsupported transfer declined
{ "text": "unsupported transfer declined" }
[ { "label": "NEGATIVE", "score": 0.9939390420913696 }, { "label": "POSITIVE", "score": 0.006060988176614046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
How do I use the disposable cards?
{ "text": "How do I use the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.99944669008255 }, { "label": "POSITIVE", "score": 0.0005533271469175816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
I'm trying to take money from my account but its not letting me. Help!
{ "text": "I'm trying to take money from my account but its not letting me. Help!" }
[ { "label": "NEGATIVE", "score": 0.9897840619087219 }, { "label": "POSITIVE", "score": 0.010215898044407368 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Where can the cards be delivered?
{ "text": "Where can the cards be delivered?" }
[ { "label": "NEGATIVE", "score": 0.9993610978126526 }, { "label": "POSITIVE", "score": 0.0006389149930328131 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
The cash abroad exchange rate is applied wrong.
{ "text": "The cash abroad exchange rate is applied wrong." }
[ { "label": "NEGATIVE", "score": 0.9995354413986206 }, { "label": "POSITIVE", "score": 0.0004646132583729923 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
please help my transfer go through
{ "text": "please help my transfer go through" }
[ { "label": "NEGATIVE", "score": 0.9631845355033875 }, { "label": "POSITIVE", "score": 0.036815445870161057 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
The app is showing a cash withdrawal that I didn't make.
{ "text": "The app is showing a cash withdrawal that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9966564178466797 }, { "label": "POSITIVE", "score": 0.0033436270896345377 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I normally have no issues making transfers, so why am I suddenly being told it is not possible?
{ "text": "I normally have no issues making transfers, so why am I suddenly being told it is not possible?" }
[ { "label": "NEGATIVE", "score": 0.9965752959251404 }, { "label": "POSITIVE", "score": 0.0034246693830937147 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
how do i get a new card
{ "text": "how do i get a new card" }
[ { "label": "NEGATIVE", "score": 0.9965348243713379 }, { "label": "POSITIVE", "score": 0.0034651155583560467 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I tried to get funds in hard cash but it was rejected!
{ "text": "I tried to get funds in hard cash but it was rejected!" }
[ { "label": "NEGATIVE", "score": 0.9991733431816101 }, { "label": "POSITIVE", "score": 0.0008265717187896371 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
How do I go about ordering another card?
{ "text": "How do I go about ordering another card?" }
[ { "label": "NEGATIVE", "score": 0.9983262419700623 }, { "label": "POSITIVE", "score": 0.001673707622103393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I still don't have a refund.
{ "text": "I still don't have a refund." }
[ { "label": "NEGATIVE", "score": 0.9995341300964355 }, { "label": "POSITIVE", "score": 0.0004658794205170125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I can't find the PIN.
{ "text": "I can't find the PIN." }
[ { "label": "NEGATIVE", "score": 0.9995200634002686 }, { "label": "POSITIVE", "score": 0.0004799127927981317 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Can I use my card in another institutions ATM?
{ "text": "Can I use my card in another institutions ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990221261978149 }, { "label": "POSITIVE", "score": 0.0009778430685400963 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
What do I do if I find a debit charge that I know I didn't do in my billing statement?
{ "text": "What do I do if I find a debit charge that I know I didn't do in my billing statement?" }
[ { "label": "NEGATIVE", "score": 0.9994592070579529 }, { "label": "POSITIVE", "score": 0.0005407617427408695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I am from X but am traveling to Y - how do I get currency for Y?
{ "text": "I am from X but am traveling to Y - how do I get currency for Y?" }
[ { "label": "NEGATIVE", "score": 0.9985311031341553 }, { "label": "POSITIVE", "score": 0.0014688593801110983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
My cash deposit hasn't posted to my account.
{ "text": "My cash deposit hasn't posted to my account." }
[ { "label": "NEGATIVE", "score": 0.992145836353302 }, { "label": "POSITIVE", "score": 0.0078540975227952 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I've just got married and want to change my name.
{ "text": "I've just got married and want to change my name." }
[ { "label": "NEGATIVE", "score": 0.9611053466796875 }, { "label": "POSITIVE", "score": 0.03889462351799011 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
If someone in a different country sends me money, do I have to pay a fee?
{ "text": "If someone in a different country sends me money, do I have to pay a fee?" }
[ { "label": "NEGATIVE", "score": 0.9992700219154358 }, { "label": "POSITIVE", "score": 0.0007299259887076914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I need to update my phone number.
{ "text": "I need to update my phone number." }
[ { "label": "NEGATIVE", "score": 0.9995177984237671 }, { "label": "POSITIVE", "score": 0.00048221496399492025 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Why is my cash withdrawal still showing as pending?
{ "text": "Why is my cash withdrawal still showing as pending?" }
[ { "label": "NEGATIVE", "score": 0.9991567134857178 }, { "label": "POSITIVE", "score": 0.0008432901813648641 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Someone took my card without my permission.
{ "text": "Someone took my card without my permission." }
[ { "label": "NEGATIVE", "score": 0.9981657862663269 }, { "label": "POSITIVE", "score": 0.0018342712428420782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I see a direct debit transaction in the app that is not mine
{ "text": "I see a direct debit transaction in the app that is not mine" }
[ { "label": "NEGATIVE", "score": 0.9994994401931763 }, { "label": "POSITIVE", "score": 0.0005005061393603683 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
How do I set up an account for my children?
{ "text": "How do I set up an account for my children?" }
[ { "label": "NEGATIVE", "score": 0.9992707371711731 }, { "label": "POSITIVE", "score": 0.0007292721420526505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
I have used all my PIN tries, what now?
{ "text": "I have used all my PIN tries, what now?" }
[ { "label": "NEGATIVE", "score": 0.9971518516540527 }, { "label": "POSITIVE", "score": 0.0028480819892138243 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Can I exchange currency for different types?
{ "text": "Can I exchange currency for different types?" }
[ { "label": "NEGATIVE", "score": 0.9960728883743286 }, { "label": "POSITIVE", "score": 0.00392710929736495 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.
{ "text": "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already." }
[ { "label": "NEGATIVE", "score": 0.9973424077033997 }, { "label": "POSITIVE", "score": 0.0026575904339551926 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I forgot my phone at the hotel, so I can't access the app.
{ "text": "I forgot my phone at the hotel, so I can't access the app." }
[ { "label": "NEGATIVE", "score": 0.9994729161262512 }, { "label": "POSITIVE", "score": 0.0005271396366879344 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
What can I do to verify my card?
{ "text": "What can I do to verify my card?" }
[ { "label": "NEGATIVE", "score": 0.9975982308387756 }, { "label": "POSITIVE", "score": 0.002401773352175951 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I need a new card and I live in the United States.
{ "text": "I need a new card and I live in the United States." }
[ { "label": "NEGATIVE", "score": 0.9854409098625183 }, { "label": "POSITIVE", "score": 0.01455913670361042 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I see a direct debit that I didn't authorize
{ "text": "I see a direct debit that I didn't authorize" }
[ { "label": "NEGATIVE", "score": 0.9844927787780762 }, { "label": "POSITIVE", "score": 0.01550719141960144 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Is there a way for me to check my balance?
{ "text": "Is there a way for me to check my balance?" }
[ { "label": "NEGATIVE", "score": 0.9994426369667053 }, { "label": "POSITIVE", "score": 0.0005573020898737013 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
what countries can i use my card in
{ "text": "what countries can i use my card in" }
[ { "label": "NEGATIVE", "score": 0.9829009175300598 }, { "label": "POSITIVE", "score": 0.017099088057875633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Why hasn't my account updated to reflect my current balance?
{ "text": "Why hasn't my account updated to reflect my current balance?" }
[ { "label": "NEGATIVE", "score": 0.9992446899414062 }, { "label": "POSITIVE", "score": 0.0007553452160209417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
My payment has an incorrect exchange rate.
{ "text": "My payment has an incorrect exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9996528625488281 }, { "label": "POSITIVE", "score": 0.00034715794026851654 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Why did I not get the amount of money I requested?
{ "text": "Why did I not get the amount of money I requested?" }
[ { "label": "NEGATIVE", "score": 0.9994537234306335 }, { "label": "POSITIVE", "score": 0.0005462648114189506 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Why does my identity need verification?
{ "text": "Why does my identity need verification?" }
[ { "label": "NEGATIVE", "score": 0.9986673593521118 }, { "label": "POSITIVE", "score": 0.0013326024636626244 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
Can I use my Apple watch to fill my gas tank?
{ "text": "Can I use my Apple watch to fill my gas tank?" }
[ { "label": "NEGATIVE", "score": 0.9994617104530334 }, { "label": "POSITIVE", "score": 0.0005383462994359434 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Are there steps to see where my funds come from?
{ "text": "Are there steps to see where my funds come from?" }
[ { "label": "NEGATIVE", "score": 0.9981510043144226 }, { "label": "POSITIVE", "score": 0.0018490130314603448 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Can I order a new card with the app?
{ "text": "Can I order a new card with the app?" }
[ { "label": "NEGATIVE", "score": 0.9984288811683655 }, { "label": "POSITIVE", "score": 0.0015710343141108751 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
What limits are there on the virtual cards?
{ "text": "What limits are there on the virtual cards?" }
[ { "label": "NEGATIVE", "score": 0.9971223473548889 }, { "label": "POSITIVE", "score": 0.0028776831459254026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Will you guys charge me for topping up by transfer?
{ "text": "Will you guys charge me for topping up by transfer?" }
[ { "label": "NEGATIVE", "score": 0.36396467685699463 }, { "label": "POSITIVE", "score": 0.6360353827476501 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Where do I order a disposable virtual card?
{ "text": "Where do I order a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.999485969543457 }, { "label": "POSITIVE", "score": 0.0005140476278029382 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
I need to know the process to transfer money into my account.
{ "text": "I need to know the process to transfer money into my account." }
[ { "label": "NEGATIVE", "score": 0.99920254945755 }, { "label": "POSITIVE", "score": 0.0007974382606334984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?
{ "text": "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?" }
[ { "label": "NEGATIVE", "score": 0.9996305704116821 }, { "label": "POSITIVE", "score": 0.0003693964099511504 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I'm not sure where my phone is. Can someone else use the app?
{ "text": "I'm not sure where my phone is. Can someone else use the app?" }
[ { "label": "NEGATIVE", "score": 0.9995757937431335 }, { "label": "POSITIVE", "score": 0.0004242073046043515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
I want to top up my account by a bank transfer, but will I be charged?
{ "text": "I want to top up my account by a bank transfer, but will I be charged?" }
[ { "label": "NEGATIVE", "score": 0.99818354845047 }, { "label": "POSITIVE", "score": 0.0018164798384532332 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?
{ "text": "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?" }
[ { "label": "NEGATIVE", "score": 0.9990804195404053 }, { "label": "POSITIVE", "score": 0.000919573416467756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I need to add my new address now that I've moved.
{ "text": "I need to add my new address now that I've moved." }
[ { "label": "NEGATIVE", "score": 0.998601496219635 }, { "label": "POSITIVE", "score": 0.0013984849210828543 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
My PIN isn't working.
{ "text": "My PIN isn't working." }
[ { "label": "NEGATIVE", "score": 0.9997336268424988 }, { "label": "POSITIVE", "score": 0.0002663498744368553 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Where can i find the virtual card?
{ "text": "Where can i find the virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9990919828414917 }, { "label": "POSITIVE", "score": 0.0009080236195586622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
How can I go about getting a refund?
{ "text": "How can I go about getting a refund?" }
[ { "label": "NEGATIVE", "score": 0.9993720650672913 }, { "label": "POSITIVE", "score": 0.0006279102526605129 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
How long will it take for my cash withdrawal to stop pending
{ "text": "How long will it take for my cash withdrawal to stop pending" }
[ { "label": "NEGATIVE", "score": 0.9982574582099915 }, { "label": "POSITIVE", "score": 0.0017425225814804435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
The exchange rate is incorrect on an item I recently purchased in a foreign country.
{ "text": "The exchange rate is incorrect on an item I recently purchased in a foreign country." }
[ { "label": "NEGATIVE", "score": 0.9994165897369385 }, { "label": "POSITIVE", "score": 0.0005834072362631559 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
What are the steps I should take to recover my swallowed card?
{ "text": "What are the steps I should take to recover my swallowed card?" }
[ { "label": "NEGATIVE", "score": 0.9992302656173706 }, { "label": "POSITIVE", "score": 0.0007697942201048136 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
Is it possible for me to change my PIN number?
{ "text": "Is it possible for me to change my PIN number?" }
[ { "label": "NEGATIVE", "score": 0.9992420673370361 }, { "label": "POSITIVE", "score": 0.0007579607772640884 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I would like to cancel a transfer...is this possible?
{ "text": "I would like to cancel a transfer...is this possible?" }
[ { "label": "NEGATIVE", "score": 0.9996793270111084 }, { "label": "POSITIVE", "score": 0.0003207162953913212 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I would like for someone to tell me which fiat currencies that your company supports.
{ "text": "I would like for someone to tell me which fiat currencies that your company supports." }
[ { "label": "NEGATIVE", "score": 0.9855729937553406 }, { "label": "POSITIVE", "score": 0.014426960609853268 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.
{ "text": "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked." }
[ { "label": "NEGATIVE", "score": 0.5472272038459778 }, { "label": "POSITIVE", "score": 0.45277273654937744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Can I change my in at all ATM's?
{ "text": "Can I change my in at all ATM's?" }
[ { "label": "NEGATIVE", "score": 0.998754620552063 }, { "label": "POSITIVE", "score": 0.0012453228700906038 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Why wouldn't my withdrawal go through?
{ "text": "Why wouldn't my withdrawal go through?" }
[ { "label": "NEGATIVE", "score": 0.9958529472351074 }, { "label": "POSITIVE", "score": 0.004147110506892204 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Unable to complete transfer, states 'declined'
{ "text": "Unable to complete transfer, states 'declined'" }
[ { "label": "NEGATIVE", "score": 0.9992265701293945 }, { "label": "POSITIVE", "score": 0.0007733701495453715 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.
{ "text": "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side." }
[ { "label": "NEGATIVE", "score": 0.02457573264837265 }, { "label": "POSITIVE", "score": 0.9754242897033691 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null