text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
How can I transfer money between accounts? | {
"text": "How can I transfer money between accounts?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993937015533447
},
{
"label": "POSITIVE",
"score": 0.0006062770262360573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I want to use auto top-up. Is there a limit? | {
"text": "I want to use auto top-up. Is there a limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973496198654175
},
{
"label": "POSITIVE",
"score": 0.0026503910776227713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why would a card payment be declined? | {
"text": "Why would a card payment be declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956230521202087
},
{
"label": "POSITIVE",
"score": 0.004377010278403759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can this app be used to exchange currencies? | {
"text": "Can this app be used to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988270401954651
},
{
"label": "POSITIVE",
"score": 0.0011729694670066237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I would like to better understand why my pass-code is not working. | {
"text": "I would like to better understand why my pass-code is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997547268867493
},
{
"label": "POSITIVE",
"score": 0.00024525978369638324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
is there a way to do top up with apple pay | {
"text": "is there a way to do top up with apple pay"
} | [
{
"label": "NEGATIVE",
"score": 0.9941372871398926
},
{
"label": "POSITIVE",
"score": 0.005862663500010967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet? | {
"text": "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.998221218585968
},
{
"label": "POSITIVE",
"score": 0.0017788275144994259
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined. | {
"text": "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9907885193824768
},
{
"label": "POSITIVE",
"score": 0.00921147596091032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is wrong with my top-up? | {
"text": "What is wrong with my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993191957473755
},
{
"label": "POSITIVE",
"score": 0.0006808638572692871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why couldn't I transfer funds to my beneficiary? | {
"text": "Why couldn't I transfer funds to my beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967665672302246
},
{
"label": "POSITIVE",
"score": 0.0032334772404283285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem? | {
"text": "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986485838890076
},
{
"label": "POSITIVE",
"score": 0.0013514658203348517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I tried to make a transfer like five different times. Why won't your system let me? Is it broke? | {
"text": "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?"
} | [
{
"label": "NEGATIVE",
"score": 0.99928879737854
},
{
"label": "POSITIVE",
"score": 0.0007111774757504463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Is there a reason my refund isn't showing on my statement? | {
"text": "Is there a reason my refund isn't showing on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993385672569275
},
{
"label": "POSITIVE",
"score": 0.0006613755831494927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Could you inform me as to why I have been charged a higher fee for doing banking abroad. | {
"text": "Could you inform me as to why I have been charged a higher fee for doing banking abroad."
} | [
{
"label": "NEGATIVE",
"score": 0.992925763130188
},
{
"label": "POSITIVE",
"score": 0.00707430113106966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What is the refund process? | {
"text": "What is the refund process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972679615020752
},
{
"label": "POSITIVE",
"score": 0.00273201079107821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
The app has rejected my top up. | {
"text": "The app has rejected my top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9997175335884094
},
{
"label": "POSITIVE",
"score": 0.0002824193798005581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I transferred some cash and it has not arrived yet. | {
"text": "I transferred some cash and it has not arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992440938949585
},
{
"label": "POSITIVE",
"score": 0.000755966582801193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How long does it take to show a deposit I made to my balance? | {
"text": "How long does it take to show a deposit I made to my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994584918022156
},
{
"label": "POSITIVE",
"score": 0.0005415225168690085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why isn't my balance reflecting a transfer I did? | {
"text": "Why isn't my balance reflecting a transfer I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978801012039185
},
{
"label": "POSITIVE",
"score": 0.002119921613484621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM! | {
"text": "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995359182357788
},
{
"label": "POSITIVE",
"score": 0.00046408208436332643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What would cause a transfer failure? | {
"text": "What would cause a transfer failure?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997308850288391
},
{
"label": "POSITIVE",
"score": 0.00026909916778095067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I was charged twice for a few things this week when I only bought one. What do I do? | {
"text": "I was charged twice for a few things this week when I only bought one. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972251653671265
},
{
"label": "POSITIVE",
"score": 0.0027748271822929382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I received $20 but I entered $100 | {
"text": "I received $20 but I entered $100"
} | [
{
"label": "NEGATIVE",
"score": 0.9806267619132996
},
{
"label": "POSITIVE",
"score": 0.019373230636119843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined? | {
"text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984387755393982
},
{
"label": "POSITIVE",
"score": 0.0015611728886142373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can turn my money into another currency? | {
"text": "Can turn my money into another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994997978210449
},
{
"label": "POSITIVE",
"score": 0.0005002230755053461
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I have a new card. How do I activate it? | {
"text": "I have a new card. How do I activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953859448432922
},
{
"label": "POSITIVE",
"score": 0.004614019766449928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How quickly can you get me my card? | {
"text": "How quickly can you get me my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989540576934814
},
{
"label": "POSITIVE",
"score": 0.001045940793119371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Explain why my top up has been reverted please. | {
"text": "Explain why my top up has been reverted please."
} | [
{
"label": "NEGATIVE",
"score": 0.954673171043396
},
{
"label": "POSITIVE",
"score": 0.04532688483595848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I received a different amount of cash than what I entered. | {
"text": "I received a different amount of cash than what I entered."
} | [
{
"label": "NEGATIVE",
"score": 0.8949614763259888
},
{
"label": "POSITIVE",
"score": 0.10503854602575302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I would prefer a Mastercard. | {
"text": "I would prefer a Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9788034558296204
},
{
"label": "POSITIVE",
"score": 0.021196546033024788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
My latest transfer seems to be missing. | {
"text": "My latest transfer seems to be missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997665286064148
},
{
"label": "POSITIVE",
"score": 0.00023351692652795464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money. | {
"text": "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9991108775138855
},
{
"label": "POSITIVE",
"score": 0.0008891161996871233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Can you tell me about these disposable virtual cards? | {
"text": "Can you tell me about these disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987081289291382
},
{
"label": "POSITIVE",
"score": 0.0012918752618134022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I need to know what charges I will incur for using a European card for top up. | {
"text": "I need to know what charges I will incur for using a European card for top up."
} | [
{
"label": "NEGATIVE",
"score": 0.999171257019043
},
{
"label": "POSITIVE",
"score": 0.0008288184180855751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What about a auto top-up? | {
"text": "What about a auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960048794746399
},
{
"label": "POSITIVE",
"score": 0.003995111677795649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How do I replace a stolen card? | {
"text": "How do I replace a stolen card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991173148155212
},
{
"label": "POSITIVE",
"score": 0.0008826441480778158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I want my card frozen right away. Money was taken out in an odd location I have never heard of. | {
"text": "I want my card frozen right away. Money was taken out in an odd location I have never heard of."
} | [
{
"label": "NEGATIVE",
"score": 0.9988347887992859
},
{
"label": "POSITIVE",
"score": 0.0011652808170765638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
unsupported transfer declined | {
"text": "unsupported transfer declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9939390420913696
},
{
"label": "POSITIVE",
"score": 0.006060988176614046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How do I use the disposable cards? | {
"text": "How do I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.99944669008255
},
{
"label": "POSITIVE",
"score": 0.0005533271469175816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I'm trying to take money from my account but its not letting me. Help! | {
"text": "I'm trying to take money from my account but its not letting me. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9897840619087219
},
{
"label": "POSITIVE",
"score": 0.010215898044407368
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Where can the cards be delivered? | {
"text": "Where can the cards be delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993610978126526
},
{
"label": "POSITIVE",
"score": 0.0006389149930328131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
The cash abroad exchange rate is applied wrong. | {
"text": "The cash abroad exchange rate is applied wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995354413986206
},
{
"label": "POSITIVE",
"score": 0.0004646132583729923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
please help my transfer go through | {
"text": "please help my transfer go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9631845355033875
},
{
"label": "POSITIVE",
"score": 0.036815445870161057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
The app is showing a cash withdrawal that I didn't make. | {
"text": "The app is showing a cash withdrawal that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9966564178466797
},
{
"label": "POSITIVE",
"score": 0.0033436270896345377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I normally have no issues making transfers, so why am I suddenly being told it is not possible? | {
"text": "I normally have no issues making transfers, so why am I suddenly being told it is not possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965752959251404
},
{
"label": "POSITIVE",
"score": 0.0034246693830937147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
how do i get a new card | {
"text": "how do i get a new card"
} | [
{
"label": "NEGATIVE",
"score": 0.9965348243713379
},
{
"label": "POSITIVE",
"score": 0.0034651155583560467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I tried to get funds in hard cash but it was rejected! | {
"text": "I tried to get funds in hard cash but it was rejected!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991733431816101
},
{
"label": "POSITIVE",
"score": 0.0008265717187896371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do I go about ordering another card? | {
"text": "How do I go about ordering another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983262419700623
},
{
"label": "POSITIVE",
"score": 0.001673707622103393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I still don't have a refund. | {
"text": "I still don't have a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9995341300964355
},
{
"label": "POSITIVE",
"score": 0.0004658794205170125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I can't find the PIN. | {
"text": "I can't find the PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9995200634002686
},
{
"label": "POSITIVE",
"score": 0.0004799127927981317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Can I use my card in another institutions ATM? | {
"text": "Can I use my card in another institutions ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990221261978149
},
{
"label": "POSITIVE",
"score": 0.0009778430685400963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
What do I do if I find a debit charge that I know I didn't do in my billing statement? | {
"text": "What do I do if I find a debit charge that I know I didn't do in my billing statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994592070579529
},
{
"label": "POSITIVE",
"score": 0.0005407617427408695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I am from X but am traveling to Y - how do I get currency for Y? | {
"text": "I am from X but am traveling to Y - how do I get currency for Y?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985311031341553
},
{
"label": "POSITIVE",
"score": 0.0014688593801110983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My cash deposit hasn't posted to my account. | {
"text": "My cash deposit hasn't posted to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.992145836353302
},
{
"label": "POSITIVE",
"score": 0.0078540975227952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I've just got married and want to change my name. | {
"text": "I've just got married and want to change my name."
} | [
{
"label": "NEGATIVE",
"score": 0.9611053466796875
},
{
"label": "POSITIVE",
"score": 0.03889462351799011
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
If someone in a different country sends me money, do I have to pay a fee? | {
"text": "If someone in a different country sends me money, do I have to pay a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992700219154358
},
{
"label": "POSITIVE",
"score": 0.0007299259887076914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I need to update my phone number. | {
"text": "I need to update my phone number."
} | [
{
"label": "NEGATIVE",
"score": 0.9995177984237671
},
{
"label": "POSITIVE",
"score": 0.00048221496399492025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why is my cash withdrawal still showing as pending? | {
"text": "Why is my cash withdrawal still showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991567134857178
},
{
"label": "POSITIVE",
"score": 0.0008432901813648641
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Someone took my card without my permission. | {
"text": "Someone took my card without my permission."
} | [
{
"label": "NEGATIVE",
"score": 0.9981657862663269
},
{
"label": "POSITIVE",
"score": 0.0018342712428420782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I see a direct debit transaction in the app that is not mine | {
"text": "I see a direct debit transaction in the app that is not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9994994401931763
},
{
"label": "POSITIVE",
"score": 0.0005005061393603683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I set up an account for my children? | {
"text": "How do I set up an account for my children?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992707371711731
},
{
"label": "POSITIVE",
"score": 0.0007292721420526505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I have used all my PIN tries, what now? | {
"text": "I have used all my PIN tries, what now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971518516540527
},
{
"label": "POSITIVE",
"score": 0.0028480819892138243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can I exchange currency for different types? | {
"text": "Can I exchange currency for different types?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960728883743286
},
{
"label": "POSITIVE",
"score": 0.00392710929736495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already. | {
"text": "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already."
} | [
{
"label": "NEGATIVE",
"score": 0.9973424077033997
},
{
"label": "POSITIVE",
"score": 0.0026575904339551926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I forgot my phone at the hotel, so I can't access the app. | {
"text": "I forgot my phone at the hotel, so I can't access the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9994729161262512
},
{
"label": "POSITIVE",
"score": 0.0005271396366879344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
What can I do to verify my card? | {
"text": "What can I do to verify my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975982308387756
},
{
"label": "POSITIVE",
"score": 0.002401773352175951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I need a new card and I live in the United States. | {
"text": "I need a new card and I live in the United States."
} | [
{
"label": "NEGATIVE",
"score": 0.9854409098625183
},
{
"label": "POSITIVE",
"score": 0.01455913670361042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I see a direct debit that I didn't authorize | {
"text": "I see a direct debit that I didn't authorize"
} | [
{
"label": "NEGATIVE",
"score": 0.9844927787780762
},
{
"label": "POSITIVE",
"score": 0.01550719141960144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is there a way for me to check my balance? | {
"text": "Is there a way for me to check my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994426369667053
},
{
"label": "POSITIVE",
"score": 0.0005573020898737013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
what countries can i use my card in | {
"text": "what countries can i use my card in"
} | [
{
"label": "NEGATIVE",
"score": 0.9829009175300598
},
{
"label": "POSITIVE",
"score": 0.017099088057875633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why hasn't my account updated to reflect my current balance? | {
"text": "Why hasn't my account updated to reflect my current balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992446899414062
},
{
"label": "POSITIVE",
"score": 0.0007553452160209417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
My payment has an incorrect exchange rate. | {
"text": "My payment has an incorrect exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996528625488281
},
{
"label": "POSITIVE",
"score": 0.00034715794026851654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why did I not get the amount of money I requested? | {
"text": "Why did I not get the amount of money I requested?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994537234306335
},
{
"label": "POSITIVE",
"score": 0.0005462648114189506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why does my identity need verification? | {
"text": "Why does my identity need verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986673593521118
},
{
"label": "POSITIVE",
"score": 0.0013326024636626244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Can I use my Apple watch to fill my gas tank? | {
"text": "Can I use my Apple watch to fill my gas tank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994617104530334
},
{
"label": "POSITIVE",
"score": 0.0005383462994359434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Are there steps to see where my funds come from? | {
"text": "Are there steps to see where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981510043144226
},
{
"label": "POSITIVE",
"score": 0.0018490130314603448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Can I order a new card with the app? | {
"text": "Can I order a new card with the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984288811683655
},
{
"label": "POSITIVE",
"score": 0.0015710343141108751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What limits are there on the virtual cards? | {
"text": "What limits are there on the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971223473548889
},
{
"label": "POSITIVE",
"score": 0.0028776831459254026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Will you guys charge me for topping up by transfer? | {
"text": "Will you guys charge me for topping up by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.36396467685699463
},
{
"label": "POSITIVE",
"score": 0.6360353827476501
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Where do I order a disposable virtual card? | {
"text": "Where do I order a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999485969543457
},
{
"label": "POSITIVE",
"score": 0.0005140476278029382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I need to know the process to transfer money into my account. | {
"text": "I need to know the process to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.99920254945755
},
{
"label": "POSITIVE",
"score": 0.0007974382606334984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem? | {
"text": "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996305704116821
},
{
"label": "POSITIVE",
"score": 0.0003693964099511504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I'm not sure where my phone is. Can someone else use the app? | {
"text": "I'm not sure where my phone is. Can someone else use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995757937431335
},
{
"label": "POSITIVE",
"score": 0.0004242073046043515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I want to top up my account by a bank transfer, but will I be charged? | {
"text": "I want to top up my account by a bank transfer, but will I be charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.99818354845047
},
{
"label": "POSITIVE",
"score": 0.0018164798384532332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged? | {
"text": "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990804195404053
},
{
"label": "POSITIVE",
"score": 0.000919573416467756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need to add my new address now that I've moved. | {
"text": "I need to add my new address now that I've moved."
} | [
{
"label": "NEGATIVE",
"score": 0.998601496219635
},
{
"label": "POSITIVE",
"score": 0.0013984849210828543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
My PIN isn't working. | {
"text": "My PIN isn't working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997336268424988
},
{
"label": "POSITIVE",
"score": 0.0002663498744368553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Where can i find the virtual card? | {
"text": "Where can i find the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990919828414917
},
{
"label": "POSITIVE",
"score": 0.0009080236195586622
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How can I go about getting a refund? | {
"text": "How can I go about getting a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993720650672913
},
{
"label": "POSITIVE",
"score": 0.0006279102526605129
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How long will it take for my cash withdrawal to stop pending | {
"text": "How long will it take for my cash withdrawal to stop pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9982574582099915
},
{
"label": "POSITIVE",
"score": 0.0017425225814804435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
The exchange rate is incorrect on an item I recently purchased in a foreign country. | {
"text": "The exchange rate is incorrect on an item I recently purchased in a foreign country."
} | [
{
"label": "NEGATIVE",
"score": 0.9994165897369385
},
{
"label": "POSITIVE",
"score": 0.0005834072362631559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What are the steps I should take to recover my swallowed card? | {
"text": "What are the steps I should take to recover my swallowed card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992302656173706
},
{
"label": "POSITIVE",
"score": 0.0007697942201048136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Is it possible for me to change my PIN number? | {
"text": "Is it possible for me to change my PIN number?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992420673370361
},
{
"label": "POSITIVE",
"score": 0.0007579607772640884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I would like to cancel a transfer...is this possible? | {
"text": "I would like to cancel a transfer...is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996793270111084
},
{
"label": "POSITIVE",
"score": 0.0003207162953913212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I would like for someone to tell me which fiat currencies that your company supports. | {
"text": "I would like for someone to tell me which fiat currencies that your company supports."
} | [
{
"label": "NEGATIVE",
"score": 0.9855729937553406
},
{
"label": "POSITIVE",
"score": 0.014426960609853268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked. | {
"text": "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked."
} | [
{
"label": "NEGATIVE",
"score": 0.5472272038459778
},
{
"label": "POSITIVE",
"score": 0.45277273654937744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I change my in at all ATM's? | {
"text": "Can I change my in at all ATM's?"
} | [
{
"label": "NEGATIVE",
"score": 0.998754620552063
},
{
"label": "POSITIVE",
"score": 0.0012453228700906038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why wouldn't my withdrawal go through? | {
"text": "Why wouldn't my withdrawal go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958529472351074
},
{
"label": "POSITIVE",
"score": 0.004147110506892204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Unable to complete transfer, states 'declined' | {
"text": "Unable to complete transfer, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007733701495453715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side. | {
"text": "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side."
} | [
{
"label": "NEGATIVE",
"score": 0.02457573264837265
},
{
"label": "POSITIVE",
"score": 0.9754242897033691
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
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