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bilingual domestic violence advocate skills word programs including excel access epic electronic medical records database efforts outcome eto working knowledge sas r experience bilingual domestic violence advocate sep nov company name city state provided advocacy services appropriate client needs caseload approximately clients person phone contact advocacy services included crisis intervention risk assessment safety planning supportive counseling assistance accessing community resources covered call service one two times week average call service entailed serving first responder intimate partner violence referrals hospital well self referrals community documented passageway database eto epic appropriate utilized various clinical strategies work clients provided clients psycho educational resources regarding interpersonal violence appropriate desires worked clients improve thoughts behaviors utilizing coping skills including behavioral activation meditation others developed led presentation regarding basic concepts gender identity order increase program knowledge regarding transgender genderqueer populations presentation available goo gl dft invited participate brigham women hospital schwartz rounds schwartz rounds nationally recognized program panel healthcare providers discuss providing compassionate care particular case panel providers discussed delivery collaborative trauma informed care transgender woman color survivor multiple forms violence please see http bit ly n vylg article presentation intern sep may company name city state assessed mental health physical health supportive services needs ten children families week conducting biopsychosocial assessments clinical strategies collaborated professionals agencies provide trauma informed care family presented suspected confirmed child abuse engaged families strengths based helping relationship order provide active referrals various local mental health agencies community programs government organizations conducted weekly pediatric mental health screenings children ages sought individual mental health services participated weekly child family mental health meetings monthly pediatric team meetings discuss holistic well patients families developed led presentation regarding issues related youth self harm order increase department knowledge issues presentation available goo gl ea qnr corps member city year jul jun city state mentored tutored th grade students markham middle school south los angeles referred students behavior counselors attendance counselors gang intervention program counselors appropriate collaborated counselors order assist students improving trauma symptoms behavior academic performance quality life facets engaged collateral contacts family members discuss behavior mental health academic performance created executed extra curricular behavior programming four students students met city year impact goals improving least one point three character traits outlined using kipps character growth assessment proposed directed high school fair representatives eight local magnet charter private high schools present informational materials three schools distributed parents students attended research assistant jun may company name city state acquired incorporated input local community members research conducted transcribed coded interviews parents children ages seven twelve regarding animal behavior evolutionusing interactive museum display children books analyzed data measure community members understanding evolution information later used following research paper shtulman checa parent child conversations evolution context interactive museum display international electronic journal elementary education languages bilingual biliterate native fluent spanish speaker lived spanish speaking countries experience working many spanish education training master public health epidemiology maternal child health boston university city state epidemiology maternal child health completion maternal child health leadership education program master social work clinical social work boston university city state clinical social work bachelor arts psychology occidental college city state magna cum laude psychology skills academic basic color interpersonal counseling crisis intervention client clients database delivery dft electronic medical records forms gl government http leadership materials meetings mental health access excel word programming speaker quality research risk assessment safety sas fluent spanish spanish speaking spanish speaking phone traumabilingual domestic violence advocate skills word programs including excel access epic electronic medical records database efforts outcome eto working knowledge sas r experience bilingual domestic violence advocate sep nov company name city state provided advocacy services appropriate client needs caseload approximately clients person phone contact advocacy services included crisis intervention risk assessment safety planning supportive counseling assistance accessing community resources covered call service one two times week average call service entailed serving first responder intimate partner violence referrals hospital well self referrals community documented passageway database eto epic appropriate utilized various clinical strategies work clients provided clients psycho educational resources regarding interpersonal violence appropriate desires worked clients improve thoughts behaviors utilizing coping skills including behavioral activation meditation others developed led presentation regarding basic concepts gender identity order increase program knowledge regarding transgender genderqueer populations presentation available goo gl dft invited participate brigham women hospital schwartz rounds schwartz rounds nationally recognized program panel healthcare providers discuss providing compassionate care particular case panel providers discussed delivery collaborative trauma informed care transgender woman color survivor multiple forms violence please see http bit ly n vylg article presentation intern sep may company name city state assessed mental health physical health supportive services needs ten children families week conducting biopsychosocial assessments clinical strategies collaborated professionals agencies provide trauma informed care family presented suspected confirmed child abuse engaged families strengths based helping relationship order provide active referrals various local mental health agencies community programs government organizations conducted weekly pediatric mental health screenings children ages sought individual mental health services participated weekly child family mental health meetings monthly pediatric team meetings discuss holistic well patients families developed led presentation regarding issues related youth self harm order increase department knowledge issues presentation available goo gl ea qnr corps member city year jul jun city state mentored tutored th grade students markham middle school south los angeles referred students behavior counselors attendance counselors gang intervention program counselors appropriate collaborated counselors order assist students improving trauma symptoms behavior academic performance quality life facets engaged collateral contacts family members discuss behavior mental health academic performance created executed extra curricular behavior programming four students students met city year impact goals improving least one point three character traits outlined using kipps character growth assessment proposed directed high school fair representatives eight local magnet charter private high schools present informational materials three schools distributed parents students attended research assistant jun may company name city state acquired incorporated input local community members research conducted transcribed coded interviews parents children ages seven twelve regarding animal behavior evolutionusing interactive museum display children books analyzed data measure community members understanding evolution information later used following research paper shtulman checa parent child conversations evolution context interactive museum display international electronic journal elementary education languages bilingual biliterate native fluent spanish speaker lived spanish speaking countries experience working many spanish education training master public health epidemiology maternal child health boston university city state epidemiology maternal child health completion maternal child health leadership education program master social work clinical social work boston university city state clinical social work bachelor arts psychology occidental college city state magna cum laude psychology skills academic basic color interpersonal counseling crisis intervention client clients database delivery dft electronic medical records forms gl government http leadership materials meetings mental health access excel word programming speaker quality research risk assessment safety sas fluent spanish spanish speaking spanish speaking phone trauma
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customer service advocate summary talented customer service manager skilled balancing customer needs company demands effectively builds loyalty long term relationships customers achieving individual sales goals sales manager skilled exceeding sales goals company expectations expanding client base maintaining high standards customer service skills superb sales professional store planning design strong communication skills detail oriented personnel training development time management proficient ms office accomplishments awarded annual merit increases first years employment consistently exceeded daily sales targets average sales day managed successful sales team members consistently exceeded sales goals month successfully managed million merchandise day fulfilled supervisory duties store manager vacation interviewed applicants successfully staffed vacancies store focusing primarily assigned areas routinely helped many customers day high volume retail outlet promoted call center lead months employment experience customer service advocate company name city state addressed customer service inquiries timely accurate fashion maintained date records times provided accurate appropriate information response customer inquiries demonstrated mastery customer service call script specified timeframes sales manager company name city state delivered excellent customer service greeting assisting customer addressed customer inquiries resolved complaints design implemented customer satisfaction metrics completed weekly schedules according payroll policies trained new managers store procedures policies trained staff deliver outstanding customer service contributed merchandising ideas team sale meetings reorganized sales floor meet company demands stocked restocked inventory shipments received received processed cash credit payments store purchases opened closed store including counting cash opening closing cash registers creating staff assignments worked team member provide highest level service customers maintained friendly professional customer interactions verified merchandising standards maintained daily basis demonstrated customers come first serving sense urgency shared product knowledge customers making personal recommendations recommended helped customers select merchandise based needs resolved customer complaints exchanging merchandise refunding money adjusting bills served liaison customers store personnel various store departments informed customers sales promotions friendly engaging manner trained new employees company customer service policies service level standards managed wide variety customer service administrative tasks resolve customer issues quickly efficiently hired trained sales staff new store location trained negotiations time management determined staff promotions demotions terminated employees necessary addressed corrected sales staff communication issues tactful effective manner directed supervised employees engaged sales inventory taking reconciling cash receipts worked closely district manager formulate build store brand helped determine movement placement incoming merchandise designed displays make store experience interactive engaging displayed appropriate signage products sales promotions arranged items favorable positions areas store optimal sales established maintained proper high traffic displays resulting increased sales conducted staff meetings sales personnel introduce new merchandise researched current past business performance using line systems available reports effectively communicated coordinated execution plano gram store management sales manager company name city state managed monthly sales portfolio served liaison customers store personnel various store departments answered customers questions addressed problems complaints person phone exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction maintained friendly professional customer interactions trained new employees company customer service policies service level standards managed sales staff members delivered excellent customer service greeting assisting customer contributed merchandising ideas team sale meetings directed supervised employees engaged sales inventory taking reconciling cash receipts determined staff promotions demotions terminated employees necessary designed displays make store experience interactive engaging displayed appropriate signage products sales promotions effectively communicated coordinated execution plano gram store management data entry operator company name city state verified logged deadlines responding daily inquiries assisted payroll preparation entered data cumulative payroll document verified information computer system date accurate promoted positive customer associate relations courtesy service professional appearance loan servicing representative company name city state collected customer feedback made process changes exceed customer satisfaction goals provided accurate appropriate information response customer inquiries provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion assisted development call center operations quality training processes led team customer service representatives increase service center profitability education training high school diploma general business william penn vo tech city state usa general business communications morgan state university city state usa skills administrative call center cash receipts cash registers closing strong communication skills credit customer satisfaction customer service excellent customer service excellent customer service customer service detail oriented fashion inventory meetings merchandising money ms office negotiations payroll personnel personnel training policies processes quality reconciling sales sound store management store management phone time managementcustomer service advocate summary talented customer service manager skilled balancing customer needs company demands effectively builds loyalty long term relationships customers achieving individual sales goals sales manager skilled exceeding sales goals company expectations expanding client base maintaining high standards customer service skills superb sales professional store planning design strong communication skills detail oriented personnel training development time management proficient ms office accomplishments awarded annual merit increases first years employment consistently exceeded daily sales targets average sales day managed successful sales team members consistently exceeded sales goals month successfully managed million merchandise day fulfilled supervisory duties store manager vacation interviewed applicants successfully staffed vacancies store focusing primarily assigned areas routinely helped many customers day high volume retail outlet promoted call center lead months employment experience customer service advocate company name city state addressed customer service inquiries timely accurate fashion maintained date records times provided accurate appropriate information response customer inquiries demonstrated mastery customer service call script specified timeframes sales manager company name city state delivered excellent customer service greeting assisting customer addressed customer inquiries resolved complaints design implemented customer satisfaction metrics completed weekly schedules according payroll policies trained new managers store procedures policies trained staff deliver outstanding customer service contributed merchandising ideas team sale meetings reorganized sales floor meet company demands stocked restocked inventory shipments received received processed cash credit payments store purchases opened closed store including counting cash opening closing cash registers creating staff assignments worked team member provide highest level service customers maintained friendly professional customer interactions verified merchandising standards maintained daily basis demonstrated customers come first serving sense urgency shared product knowledge customers making personal recommendations recommended helped customers select merchandise based needs resolved customer complaints exchanging merchandise refunding money adjusting bills served liaison customers store personnel various store departments informed customers sales promotions friendly engaging manner trained new employees company customer service policies service level standards managed wide variety customer service administrative tasks resolve customer issues quickly efficiently hired trained sales staff new store location trained negotiations time management determined staff promotions demotions terminated employees necessary addressed corrected sales staff communication issues tactful effective manner directed supervised employees engaged sales inventory taking reconciling cash receipts worked closely district manager formulate build store brand helped determine movement placement incoming merchandise designed displays make store experience interactive engaging displayed appropriate signage products sales promotions arranged items favorable positions areas store optimal sales established maintained proper high traffic displays resulting increased sales conducted staff meetings sales personnel introduce new merchandise researched current past business performance using line systems available reports effectively communicated coordinated execution plano gram store management sales manager company name city state managed monthly sales portfolio served liaison customers store personnel various store departments answered customers questions addressed problems complaints person phone exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction maintained friendly professional customer interactions trained new employees company customer service policies service level standards managed sales staff members delivered excellent customer service greeting assisting customer contributed merchandising ideas team sale meetings directed supervised employees engaged sales inventory taking reconciling cash receipts determined staff promotions demotions terminated employees necessary designed displays make store experience interactive engaging displayed appropriate signage products sales promotions effectively communicated coordinated execution plano gram store management data entry operator company name city state verified logged deadlines responding daily inquiries assisted payroll preparation entered data cumulative payroll document verified information computer system date accurate promoted positive customer associate relations courtesy service professional appearance loan servicing representative company name city state collected customer feedback made process changes exceed customer satisfaction goals provided accurate appropriate information response customer inquiries provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion assisted development call center operations quality training processes led team customer service representatives increase service center profitability education training high school diploma general business william penn vo tech city state usa general business communications morgan state university city state usa skills administrative call center cash receipts cash registers closing strong communication skills credit customer satisfaction customer service excellent customer service excellent customer service customer service detail oriented fashion inventory meetings merchandising money ms office negotiations payroll personnel personnel training policies processes quality reconciling sales sound store management store management phone time management
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clinical service advocate professional summary part organization assist offers services individuals need well allow utilize past experience education offer new challenges well growth agency skill highlights areas specialty domestic violence sexual abuse rape prostitution mental health substance abuse depression anxiety bipolar schizophrenia homelessness community inclusion shelter system hra ssi nycha section community resources mental retardation syndrome medication dispensing residential services autism runaway teenagers adhd add truancy family intervention experience seek obtain employment organization wich allow utilize past experince skills well aqcired sills ofer new challeges well well offer growth th organization education training bachelor science human services psychology sociology boricua college city state ny gpa dean list honor roll student secretary student body vice president research studies latinas take stand violence human services psychology sociology dean list honor roll student secretary student body vice president research studies latina take stand violence ad president women human trafficking bachelor june master degree clinical counseling psychology human personalities behaviors clinical counseling psychology human personalities behaviors master science da masters degree psychology clinical social work may city college columbia university city state nyaffiliation awarded three scholarships academic achievements maintaining gpa three consecutive semesters volunteering work communities well recognized strong advocate women need neon natal well also premature babies born different types addictions required hands constant supervision offered position sept unable accept passion great could see kind love labor money support also volunteered catholic guardian clinical manager enid cruz lcsw case planner home finder isp development many home visits duties volunteer st barnabas volunteered seven years present psych er maternity ward anywhere needed developed team interns universities attended columbia fordham boricua college one team consisting work mark cruz senator directly need supervision personal mentors ruben diaz sr jr jr bronx president diaz sr hunts point senator service south bronx area bronx giving resources information drop centers centers stop need services affiliates agencies work well homeless dv substance abuse homeless hiv transgender anti violence date rape coming support ways seek help desire get clean even new resources agency preps mocking interviewed resume prep clothing interview metrocard needed city advocates names numbers district assistance expected constituents help hra tanf food stamps ssdi ssi form type help age color sexual orientation believe anything help second team consists interns work east harlem direct supervision need city council president melissa mark vivirito also worked mayor city advocate mr bill di blasio well jo serrano worked bunch student feeding transporting street homeless adults frigid weather shelters night time wished needed case case experience clinical service advocate jul jun company name provided quality services elderly populations lives resided respective homes need various services resources available hem community escorted clients needed medical appointments psychiatrist housing appointments needed advocate inform parties significant events taking place changed time last visits completed housing application well entitlements application letters document submission discussed significant events family doctors service providers social care coordinators involved client treatment plan women empowermentcounselor advocate jan may city state provide crisis intervention services women children coming shelter leaving abusive homes facilitated groups women survivors domestic violence sexual abuse incest provided comprehensive services women families need outside resources agencies referrals called scheduled appointments needed escorted clients appointments ensure language barrier would reason order obtain receive services explored informed clients non english speakers unaware little informed legal system states rights assisted clients navigate hra legal boe shelter section nycha affordable housing hasa acs system according clients families needs situation advocated clients also providing clients tools skills insight knowledge future independence women latinas women color caucasian asian always reminding worth important achieve highest level potential office manager aug dec company name city state handled incoming outgoing calls office different court parts da offices judge chambers clients represented either lawyer bail bond agent assisted clients completing documentation forms cases files needed order provide accurate better quality service visit followed pending cases well composed legal documentations lawyer bail bond agent times translating documents english spanish vice versa served interpreter non english speaking clients need legal consultation came office follow pending case composed disposition letters adjournments minutes notes legal summaries court hearings request appearances subpoenas witness presence legal documents requested attorneys agents handled office banking rental fees office space charges cash payments clients lawyers tenants etc performed online banking using bank application made deposits withdrawals request lawyer responsible making payments office bills bilingual clinical services coordinator jul company name city state coordinated provided community based services utilizing resources available community assist clients living substance abuse addiction mental illness homelessness criminal history ensured service plans suited client specific need according mental illness substance abuse history well addressed stressors order facilitate clients reintegration community assisting allowing become productive members society facilitated encouraged prompted clients part n g meetings promoting healthy drug free lifestyle enhance quality life always reminding importance focusing goals working program best suited recovery counseled clients individually family setting groups needed requested clients providing hour crisis intervention using cellular provided agency worked well team setting individually act team assertive community treatment services provided community rules regulation omh doh health samhsa hra nycha section well resources government offices referring one stop organizations agencies provided assistance clients advocated state local events reminding politicians congress senators assembly importance public state city private funding continue providing services district implemented goals realistic tailored clients daily documentation progress updates changes services significant events documents caseload clients documentation completed submitted timely manner skills psychology human behavior personality disorder academic various agencies worked volunteered interned fr mayor bill di blasio cit advocate leticia james bronx congress jose senarator epillat upper manhattan cases reintegration jail system back communities reintegration worked autism syndrome mentally ill mentaly retarded group homes risk youth human trafficker office administration legal team criminal lawyers well well non profit administration banking fund raising consultation knowledge experience worked along side side congress workers ruben diaz sr south bronx area many low income super low income many shelter system unemployed many residing shelter system due poverty ad lack income jobs available lack education opportunities resources chances excel also worked side closely mr ruben diaz jr bronx president became eager follow make change bronx personally raised bronx fell prod say bromxite wwit ard work abo ooprtniies attendeded radated frm columbia university bronxite congress created became bronx workforce pivotal part new availablle proarmas aha programs education training jobs scholarships college prep class part workfoce program dept labor new program opened doors bronxites chances opportunities new style life learn live enjoy new form style live gainfully employed ending homeless people potential candidates becoming prepared gaining new set specific skills prepared today competitive market nyc opinion rescued many bronxite went set skills ability get education training jobs opportunities better educate areas choice many council congress people power took interest n helping ut th bronx map belonged help bcx boroughs quickly became involvement part took bronx crisis intervention something know well personal work educational professional life worked outreach act team institutionalized hospital accessed transition hospital client discharge back community assist entitlements benefits ssi ssd food stamps housing medicaid nycha shelter plus care ect assist ad promote clients independence doh dv documentation english forms government guardian isp legal legal documents letters notes mark meetings mental health mental illness money office progress psychiatrist speaking quality spanish ssi supervision translating treatment plan type ad services needed according specific individual need assessment individual according individual need basisclinical service advocate professional summary part organization assist offers services individuals need well allow utilize past experience education offer new challenges well growth agency skill highlights areas specialty domestic violence sexual abuse rape prostitution mental health substance abuse depression anxiety bipolar schizophrenia homelessness community inclusion shelter system hra ssi nycha section community resources mental retardation syndrome medication dispensing residential services autism runaway teenagers adhd add truancy family intervention experience seek obtain employment organization wich allow utilize past experince skills well aqcired sills ofer new challeges well well offer growth th organization education training bachelor science human services psychology sociology boricua college city state ny gpa dean list honor roll student secretary student body vice president research studies latinas take stand violence human services psychology sociology dean list honor roll student secretary student body vice president research studies latina take stand violence ad president women human trafficking bachelor june master degree clinical counseling psychology human personalities behaviors clinical counseling psychology human personalities behaviors master science da masters degree psychology clinical social work may city college columbia university city state nyaffiliation awarded three scholarships academic achievements maintaining gpa three consecutive semesters volunteering work communities well recognized strong advocate women need neon natal well also premature babies born different types addictions required hands constant supervision offered position sept unable accept passion great could see kind love labor money support also volunteered catholic guardian clinical manager enid cruz lcsw case planner home finder isp development many home visits duties volunteer st barnabas volunteered seven years present psych er maternity ward anywhere needed developed team interns universities attended columbia fordham boricua college one team consisting work mark cruz senator directly need supervision personal mentors ruben diaz sr jr jr bronx president diaz sr hunts point senator service south bronx area bronx giving resources information drop centers centers stop need services affiliates agencies work well homeless dv substance abuse homeless hiv transgender anti violence date rape coming support ways seek help desire get clean even new resources agency preps mocking interviewed resume prep clothing interview metrocard needed city advocates names numbers district assistance expected constituents help hra tanf food stamps ssdi ssi form type help age color sexual orientation believe anything help second team consists interns work east harlem direct supervision need city council president melissa mark vivirito also worked mayor city advocate mr bill di blasio well jo serrano worked bunch student feeding transporting street homeless adults frigid weather shelters night time wished needed case case experience clinical service advocate jul jun company name provided quality services elderly populations lives resided respective homes need various services resources available hem community escorted clients needed medical appointments psychiatrist housing appointments needed advocate inform parties significant events taking place changed time last visits completed housing application well entitlements application letters document submission discussed significant events family doctors service providers social care coordinators involved client treatment plan women empowermentcounselor advocate jan may city state provide crisis intervention services women children coming shelter leaving abusive homes facilitated groups women survivors domestic violence sexual abuse incest provided comprehensive services women families need outside resources agencies referrals called scheduled appointments needed escorted clients appointments ensure language barrier would reason order obtain receive services explored informed clients non english speakers unaware little informed legal system states rights assisted clients navigate hra legal boe shelter section nycha affordable housing hasa acs system according clients families needs situation advocated clients also providing clients tools skills insight knowledge future independence women latinas women color caucasian asian always reminding worth important achieve highest level potential office manager aug dec company name city state handled incoming outgoing calls office different court parts da offices judge chambers clients represented either lawyer bail bond agent assisted clients completing documentation forms cases files needed order provide accurate better quality service visit followed pending cases well composed legal documentations lawyer bail bond agent times translating documents english spanish vice versa served interpreter non english speaking clients need legal consultation came office follow pending case composed disposition letters adjournments minutes notes legal summaries court hearings request appearances subpoenas witness presence legal documents requested attorneys agents handled office banking rental fees office space charges cash payments clients lawyers tenants etc performed online banking using bank application made deposits withdrawals request lawyer responsible making payments office bills bilingual clinical services coordinator jul company name city state coordinated provided community based services utilizing resources available community assist clients living substance abuse addiction mental illness homelessness criminal history ensured service plans suited client specific need according mental illness substance abuse history well addressed stressors order facilitate clients reintegration community assisting allowing become productive members society facilitated encouraged prompted clients part n g meetings promoting healthy drug free lifestyle enhance quality life always reminding importance focusing goals working program best suited recovery counseled clients individually family setting groups needed requested clients providing hour crisis intervention using cellular provided agency worked well team setting individually act team assertive community treatment services provided community rules regulation omh doh health samhsa hra nycha section well resources government offices referring one stop organizations agencies provided assistance clients advocated state local events reminding politicians congress senators assembly importance public state city private funding continue providing services district implemented goals realistic tailored clients daily documentation progress updates changes services significant events documents caseload clients documentation completed submitted timely manner skills psychology human behavior personality disorder academic various agencies worked volunteered interned fr mayor bill di blasio cit advocate leticia james bronx congress jose senarator epillat upper manhattan cases reintegration jail system back communities reintegration worked autism syndrome mentally ill mentaly retarded group homes risk youth human trafficker office administration legal team criminal lawyers well well non profit administration banking fund raising consultation knowledge experience worked along side side congress workers ruben diaz sr south bronx area many low income super low income many shelter system unemployed many residing shelter system due poverty ad lack income jobs available lack education opportunities resources chances excel also worked side closely mr ruben diaz jr bronx president became eager follow make change bronx personally raised bronx fell prod say bromxite wwit ard work abo ooprtniies attendeded radated frm columbia university bronxite congress created became bronx workforce pivotal part new availablle proarmas aha programs education training jobs scholarships college prep class part workfoce program dept labor new program opened doors bronxites chances opportunities new style life learn live enjoy new form style live gainfully employed ending homeless people potential candidates becoming prepared gaining new set specific skills prepared today competitive market nyc opinion rescued many bronxite went set skills ability get education training jobs opportunities better educate areas choice many council congress people power took interest n helping ut th bronx map belonged help bcx boroughs quickly became involvement part took bronx crisis intervention something know well personal work educational professional life worked outreach act team institutionalized hospital accessed transition hospital client discharge back community assist entitlements benefits ssi ssd food stamps housing medicaid nycha shelter plus care ect assist ad promote clients independence doh dv documentation english forms government guardian isp legal legal documents letters notes mark meetings mental health mental illness money office progress psychiatrist speaking quality spanish ssi supervision translating treatment plan type ad services needed according specific individual need assessment individual according individual need basis
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ph inpatient financial advocate supervisor education training university phoenix master business administration buisniess city state gpa gpa gpa university phoenix bachelor science human service management city state gpa university phoenix associate arts health administration city state gpa gpa gpa professional experience company name september ph inpatient financial advocate supervisor city state transition ph inpatient financial advocate supervisor meet weekly report high dollar inpatient accounts financial advocate roles helping self pay patients interim supervisor additional outpatient department located ph work rapid improvement team reduce denials cds meet cashiers cds create consistent reporting collections supervisors employees graphs notification high collectors help creation financial application policy phs compliant r rules create presentation financial assistance policy cds establish role financial advocates help nicu babies information social security disability needed establish new role financial advocates identify help underinsured financial assistance work patient advocates help patients questions regarding insurance inability pay work care coordination help patients obtain financial means receive appropriate level care needed company name november september ph patient service representative supervisor city state transition downtown ph psr supervisor implement monthly meetings bring unity psr department orchestrate change departmental culture create awareness hospital areas build teamwork attend high dollar meetings create weekly strategies inpatient collections establish collection goals increase monthly collections implement cross training employees multiple areas author time attendance policy cds patient access department build props patient access events company name january november rmc supervisor city state transition supervisor patient access departments rio rancho first supervisor successfully lead departments rust including southern high resort establish expectation training current new employees rio rancho eventually areas cds improve employee retention patient access rio rancho improve employee satisfaction scores patient access rio rancho establish collection feedback rmc cashier rio rancho employees epic stabilization adt department implement empi bed management cds er volunteer help lead fund raising several charity programs campaigns rio rancho company name june january rmc er supervisor city state phs supervisor training completed ensure er coverage staffing levels appropriate coverage implement call process employees partake rmc process improvement employee hiring retention greatly improve employee relations satisfaction er monitor improve er collections charge patient access week cds train employees prepare successful go live epicassist charity food drives help families community company name november june registrar iii city state work registrar following departments outpatient er day surgery pass inpatient gi lab pain spine physical therapy infusion patient service representative assist hiring selecting applicants open positions train new hires participate process improvements er act interim supervisor manger leave manage er schedule create pricing charts cpt codes radiology registration help collection strategies increase upfront er collections company name october november registrar city state work registrar following departments outpatient er day surgery gi lab register patients mpac hospital services verify patient eligibility pol third party applications explain benefits collect patients company name may october repair technician city state manage warehouse coverage needed conduct one one team training certifications act liaison new hires including hr functions work computer based inventory system create workable service departments train new service techs cort stores several states including el paso denver salt lake city san diego phoenix successfully created marketing project sell repair touch supplies store name address company name june may service department manager city state manager service related aspects including repairs ordering scheduling provide excellent customer service selling furniture related issues meet furniture representative explore potential manufacturing issues viable solutions coordinate warehouse strategies distribution manager volunteer experience accounting agency cashiering coaching computer training cpt client excellent customer service customer service front office general office hiring hr insurance inventory team building leadership marketing marketing sales mentor access excel powerpoint word microsoft word presentations processes project leadership repairs selling san scheduling seminars strategy phone author written
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customer service advocate summary enthusiastic hard working customer service specialist looking obtain position environment skills valued benefit organization dedicated focused excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking challenging role increased responsibility authority highlights strong organizational skills active listening skills seasoned conflict resolution sharp problem solver meticulous attention detail results oriented directed time management experience customer service advocate company name city state provide customer service support handle member calls telephone relates prescriptions collected customer feedback made process changes exceed customer satisfaction goals placing refill orders tracking order status deliver highest level quality customer service execution responsiveness reliability assurance confidence accuracy professionalism member interaction addressed customer service inquiries timely accurate fashion maintained date records times collection specialist ii company name city state complete collection calls correspondence fast paced goal oriented collection department providing customer service regarding collection issues process customer refunds process review account adjustment resolve clients discrepancies short payments responsible monitoring maintaining assigned accounts customer calls account adjustment small balance write customer reconciliation processing credit memos accountable reducing delinquency assigned account perform assigned tasks duties necessary support accounts receivable department teller sales associate company name city state responsible monitoring maintaining assigned accounts customer calls account adjustments small balance write customer reconciliations processing credit memos complete customer transactions related accounts resolved revolving issues reached customers potential customers face face interactions opportunity open new accounts add benefits accounts followed established policies bank supervisor direction recorded transactions promptly accurately compliance bank procedures collections specialist company name city state complete collection calls correspondence fast paced goal oriented collections department providing customer service regarding collection issues process customer refunds process review account adjustments resolve client discrepancies short payments responsible monitoring maintaining assigned accounts customer calls account adjustments small balance write customer reconciliations processing credit memos accountable reducing delinquency assigned accounts perform assigned tasks duties necessary support accounts receivable department dispatcher company name city state responsible receiving transmitting pure reliable messages tracking vehicles equipment recording important information receive incoming calls answer questions provide information technicians telephone company data base systems maintain updating files logs relates effectively contacted course work performs duties required trouble shoot onsite technicians assist transfer technicians proper areas customer service sales associate company name city state cash checks using established risk analysis defined current training manuals policies procedures materials avoiding returnitems follow appropriate cash handling inventory procedures provide market company services including limited check cashing loans utility bill payment transaction money order sales wire transfer services postage stamp sales distribution financial services provide professional courteous customer service receiving incoming customer inquiries face face request maintain count receive balance safeguard cash negotiable items according establish policies procedures ensure validation center assets perform opening closing procedures including preparing bank deposits deposits investigating resolving report discrepancies verifying money cash drawer safe follow security safety policies procedures order maintain safe working environment protect company assets importantly employees maintain schedule flexibility work centers shifts needed inside sale representative company name city state made daily sales calls source leads determined qualifying accounts solicit revenue opportunities new existing users exclusive charge accounts handled outside sales professional assist implementation marketing strategies nationally set accounts application discount codes approved act liaison customers field operations ensure optimal service levels continuously met assist special projects assigned education associate science health administration el centro community college city state usa health administration state skills skills microsoft suite proficiency rightfax ventura lotus notes key sight data entry dispatch collections customer service sales cash handlingcustomer service advocate summary enthusiastic hard working customer service specialist looking obtain position environment skills valued benefit organization dedicated focused excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking challenging role increased responsibility authority highlights strong organizational skills active listening skills seasoned conflict resolution sharp problem solver meticulous attention detail results oriented directed time management experience customer service advocate company name city state provide customer service support handle member calls telephone relates prescriptions collected customer feedback made process changes exceed customer satisfaction goals placing refill orders tracking order status deliver highest level quality customer service execution responsiveness reliability assurance confidence accuracy professionalism member interaction addressed customer service inquiries timely accurate fashion maintained date records times collection specialist ii company name city state complete collection calls correspondence fast paced goal oriented collection department providing customer service regarding collection issues process customer refunds process review account adjustment resolve clients discrepancies short payments responsible monitoring maintaining assigned accounts customer calls account adjustment small balance write customer reconciliation processing credit memos accountable reducing delinquency assigned account perform assigned tasks duties necessary support accounts receivable department teller sales associate company name city state responsible monitoring maintaining assigned accounts customer calls account adjustments small balance write customer reconciliations processing credit memos complete customer transactions related accounts resolved revolving issues reached customers potential customers face face interactions opportunity open new accounts add benefits accounts followed established policies bank supervisor direction recorded transactions promptly accurately compliance bank procedures collections specialist company name city state complete collection calls correspondence fast paced goal oriented collections department providing customer service regarding collection issues process customer refunds process review account adjustments resolve client discrepancies short payments responsible monitoring maintaining assigned accounts customer calls account adjustments small balance write customer reconciliations processing credit memos accountable reducing delinquency assigned accounts perform assigned tasks duties necessary support accounts receivable department dispatcher company name city state responsible receiving transmitting pure reliable messages tracking vehicles equipment recording important information receive incoming calls answer questions provide information technicians telephone company data base systems maintain updating files logs relates effectively contacted course work performs duties required trouble shoot onsite technicians assist transfer technicians proper areas customer service sales associate company name city state cash checks using established risk analysis defined current training manuals policies procedures materials avoiding returnitems follow appropriate cash handling inventory procedures provide market company services including limited check cashing loans utility bill payment transaction money order sales wire transfer services postage stamp sales distribution financial services provide professional courteous customer service receiving incoming customer inquiries face face request maintain count receive balance safeguard cash negotiable items according establish policies procedures ensure validation center assets perform opening closing procedures including preparing bank deposits deposits investigating resolving report discrepancies verifying money cash drawer safe follow security safety policies procedures order maintain safe working environment protect company assets importantly employees maintain schedule flexibility work centers shifts needed inside sale representative company name city state made daily sales calls source leads determined qualifying accounts solicit revenue opportunities new existing users exclusive charge accounts handled outside sales professional assist implementation marketing strategies nationally set accounts application discount codes approved act liaison customers field operations ensure optimal service levels continuously met assist special projects assigned education associate science health administration el centro community college city state usa health administration state skills skills microsoft suite proficiency rightfax ventura lotus notes key sight data entry dispatch collections customer service sales cash handling
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service advocate recruiter summary responsible service advocate recruiter excellent communication skills demonstrated years experience teacher parent liaison core qualifications excellent classroom management teaching tutoring counseling experience working special needs students effectively work parents proofreading editing motivating students interactive teaching learning innovative lesson planning positive atmosphere promotion behavioral cognitive skills development html formatting copyediting fact checking wordpress microsoft excel proficiency strong communication skills microsoft word expertise extremely organized self motivated team player multitasking independent worker quick learner achievements goal setting established clear objectives lessons projects communicated students achieving total understanding grading rubric overall class expectations parent communication regularly met parents discuss student issues course weakness areas professional experience company name august june service advocate recruiter city state computers various applications database management word processing answer telephones give information callers take messages transfer calls appropriate individuals create maintain enter information databases set manage paper electronic filing systems recording information updating paperwork maintaining documents attendance records correspondence material operate office equipment fax machines copiers phone systems arrange repairs equipment malfunctions greet visitors callers handle inquiries direct appropriate persons according needs complete forms accordance company procedures maintain scheduling event calendars schedule confirm appointments clients customers supervisors make copies correspondence printed material locate attach appropriate files incoming correspondence requiring replies operate electronic mail systems coordinate flow information internally organizations coordinate conferences meetings special events luncheons graduation ceremonies compose type distribute meeting notes routine correspondence reports presentations expense statistical monthly reports open read route distribute incoming mail materials answer routine letters review work done others check correct spelling grammar ensure company format policies followed recommend revisions conduct searches find needed information using sources internet manage projects contribute committee team work order dispense supplies learn operate new office technologies developed implemented prepare conference event materials flyers invitations take dictation shorthand machine transcribe information company name august august teacher assistant city stateprovide extra assistance students special needs non english speaking students physical mental disabilities tutor assist children individually small groups help master assignments reinforce learning concepts presented teachers enforce administration policies rules governing students discuss assigned duties classroom teachers coordinate instructional efforts instruct monitor students use care equipment materials prevent injuries damage observe students performance record relevant data assess progress present subject matter students direction guidance teachers using lectures discussions supervised role playing methods distribute tests homework assignments collect completed distribute teaching materials textbooks workbooks papers pencils students attend staff meetings serve committees required plan prepare develop various teaching aids bibliographies charts graphs laminate teaching materials increase durability repeated use company name august august service advocate recruiter city state computers various applications database management word processing answer telephones give information callers take messages transfer calls appropriate individuals create maintain enter information databases set manage paper electronic filing systems recording information updating paperwork maintaining documents attendance records correspondence material operate office equipment fax machines copiers phone systems arrange repairs equipment malfunctions greet visitors callers handle inquiries direct appropriate persons according needs complete forms accordance company procedures maintain scheduling event calendars schedule confirm appointments clients customers supervisors make copies correspondence printed material locate attach appropriate files incoming correspondence requiring replies operate electronic mail systems coordinate flow information internally organizations compose type distribute meeting notes routine correspondence reports presentations expense statistical monthly reports arrange conference meeting travel reservations office personnel open read route distribute incoming mail materials answer routine letters review work done others check correct spelling grammar ensure company format policies followed recommend revisions conduct searches find needed information using sources internet learn operate new office technologies developed implemented prepare conference event materials flyers invitations take dictation shorthand machine transcribe information company name december july waitress city state check customers ensure enjoying meals take action correct problems collect payments customers write patrons food orders order slips memorize orders enter orders computers transmittal kitchen staff prepare checks itemize total meal costs sales taxes take orders patrons food beverages check patrons identification ensure meet minimum age requirements consumption alcoholic beverages serve food beverages patrons prepare serve specialty dishes tables required clean tables counters patrons finished dining prepare hot cold mixed drinks patrons chill bottles wine inform customers daily specials explain various menu items prepared describing ingredients cooking methods prepare tables meals including setting items linens silverware glassware assist host hostess answering phones take reservations go orders greeting seating thanking guests perform cleaning duties sweeping mopping floors vacuuming carpet tidying server station taking trash checking cleaning bathroom fill salt pepper sugar cream condiment napkin containers provide guests information local areas including giving directions company name december may childcare worker city state maintain safe play environment maintain safe play environment observe monitor children play activities communicate children parents guardians daily activities behaviors related issues sanitize toys play equipment support children emotional social development encouraging understanding others positive self concepts assist preparing food serving meals refreshments children create developmentally appropriate lesson plans help children homework school work read children teach simple painting drawing handicrafts songs discipline children recommend initiate measures control behavior caring clothing picking toys books perform general administrative tasks taking attendance editing internal paperwork making phone calls organize store toys materials ensure order activity areas company name august may teacher assistant city state provide extra assistance students special needs non english speaking students physical mental disabilities supervise students classrooms halls cafeterias school yards gymnasiums field trips tutor assist children individually small groups help master assignments reinforce learning concepts presented teachers enforce administration policies rules governing students discuss assigned duties classroom teachers coordinate instructional efforts assist loading unloading instruct monitor students use care equipment materials prevent injuries damage maintain computers classrooms laboratories assist students hardware software use observe students performance record relevant data assess progress present subject matter students direction guidance teachers using lectures discussions supervised role playing methods distribute tests homework assignments collect completed grade homework tests compute record results using answer sheets electronic marking devices take class attendance maintain attendance records organize supervise games recreational activities promote physical mental social development distribute teaching materials textbooks workbooks papers pencils students prepare lesson outlines plans assigned subject areas submit outlines teachers review organize label materials display students work manner appropriate eye levels perceptual skills conduct demonstrations teach skills sports dancing handicrafts use computers audio visual aids equipment materials supplement presentations attend staff meetings serve committees required type file duplicate materials laminate teaching materials increase durability repeated use requisition stock teaching materials supplies operate maintain audio visual equipment collect money students school related projects assist librarians school libraries company name august december writing tutor editor city state proofread reviewed print electronic content correct grammar adherence house style reviewed edited students written work grammar tone voice creative quality education training sul ross state university bachelor arts psychology city state psychology languages proficient speaking reading writing english spanish skills analyzed official documents order migrant families receive benefits outreach work find recruit migrant families knowledge windows excel microsoft word power point printshopservice advocate recruiter summary responsible service advocate recruiter excellent communication skills demonstrated years experience teacher parent liaison core qualifications excellent classroom management teaching tutoring counseling experience working special needs students effectively work parents proofreading editing motivating students interactive teaching learning innovative lesson planning positive atmosphere promotion behavioral cognitive skills development html formatting copyediting fact checking wordpress microsoft excel proficiency strong communication skills microsoft word expertise extremely organized self motivated team player multitasking independent worker quick learner achievements goal setting established clear objectives lessons projects communicated students achieving total understanding grading rubric overall class expectations parent communication regularly met parents discuss student issues course weakness areas professional experience company name august june service advocate recruiter city state computers various applications database management word processing answer telephones give information callers take messages transfer calls appropriate individuals create maintain enter information databases set manage paper electronic filing systems recording information updating paperwork maintaining documents attendance records correspondence material operate office equipment fax machines copiers phone systems arrange repairs equipment malfunctions greet visitors callers handle inquiries direct appropriate persons according needs complete forms accordance company procedures maintain scheduling event calendars schedule confirm appointments clients customers supervisors make copies correspondence printed material locate attach appropriate files incoming correspondence requiring replies operate electronic mail systems coordinate flow information internally organizations coordinate conferences meetings special events luncheons graduation ceremonies compose type distribute meeting notes routine correspondence reports presentations expense statistical monthly reports open read route distribute incoming mail materials answer routine letters review work done others check correct spelling grammar ensure company format policies followed recommend revisions conduct searches find needed information using sources internet manage projects contribute committee team work order dispense supplies learn operate new office technologies developed implemented prepare conference event materials flyers invitations take dictation shorthand machine transcribe information company name august august teacher assistant city stateprovide extra assistance students special needs non english speaking students physical mental disabilities tutor assist children individually small groups help master assignments reinforce learning concepts presented teachers enforce administration policies rules governing students discuss assigned duties classroom teachers coordinate instructional efforts instruct monitor students use care equipment materials prevent injuries damage observe students performance record relevant data assess progress present subject matter students direction guidance teachers using lectures discussions supervised role playing methods distribute tests homework assignments collect completed distribute teaching materials textbooks workbooks papers pencils students attend staff meetings serve committees required plan prepare develop various teaching aids bibliographies charts graphs laminate teaching materials increase durability repeated use company name august august service advocate recruiter city state computers various applications database management word processing answer telephones give information callers take messages transfer calls appropriate individuals create maintain enter information databases set manage paper electronic filing systems recording information updating paperwork maintaining documents attendance records correspondence material operate office equipment fax machines copiers phone systems arrange repairs equipment malfunctions greet visitors callers handle inquiries direct appropriate persons according needs complete forms accordance company procedures maintain scheduling event calendars schedule confirm appointments clients customers supervisors make copies correspondence printed material locate attach appropriate files incoming correspondence requiring replies operate electronic mail systems coordinate flow information internally organizations compose type distribute meeting notes routine correspondence reports presentations expense statistical monthly reports arrange conference meeting travel reservations office personnel open read route distribute incoming mail materials answer routine letters review work done others check correct spelling grammar ensure company format policies followed recommend revisions conduct searches find needed information using sources internet learn operate new office technologies developed implemented prepare conference event materials flyers invitations take dictation shorthand machine transcribe information company name december july waitress city state check customers ensure enjoying meals take action correct problems collect payments customers write patrons food orders order slips memorize orders enter orders computers transmittal kitchen staff prepare checks itemize total meal costs sales taxes take orders patrons food beverages check patrons identification ensure meet minimum age requirements consumption alcoholic beverages serve food beverages patrons prepare serve specialty dishes tables required clean tables counters patrons finished dining prepare hot cold mixed drinks patrons chill bottles wine inform customers daily specials explain various menu items prepared describing ingredients cooking methods prepare tables meals including setting items linens silverware glassware assist host hostess answering phones take reservations go orders greeting seating thanking guests perform cleaning duties sweeping mopping floors vacuuming carpet tidying server station taking trash checking cleaning bathroom fill salt pepper sugar cream condiment napkin containers provide guests information local areas including giving directions company name december may childcare worker city state maintain safe play environment maintain safe play environment observe monitor children play activities communicate children parents guardians daily activities behaviors related issues sanitize toys play equipment support children emotional social development encouraging understanding others positive self concepts assist preparing food serving meals refreshments children create developmentally appropriate lesson plans help children homework school work read children teach simple painting drawing handicrafts songs discipline children recommend initiate measures control behavior caring clothing picking toys books perform general administrative tasks taking attendance editing internal paperwork making phone calls organize store toys materials ensure order activity areas company name august may teacher assistant city state provide extra assistance students special needs non english speaking students physical mental disabilities supervise students classrooms halls cafeterias school yards gymnasiums field trips tutor assist children individually small groups help master assignments reinforce learning concepts presented teachers enforce administration policies rules governing students discuss assigned duties classroom teachers coordinate instructional efforts assist loading unloading instruct monitor students use care equipment materials prevent injuries damage maintain computers classrooms laboratories assist students hardware software use observe students performance record relevant data assess progress present subject matter students direction guidance teachers using lectures discussions supervised role playing methods distribute tests homework assignments collect completed grade homework tests compute record results using answer sheets electronic marking devices take class attendance maintain attendance records organize supervise games recreational activities promote physical mental social development distribute teaching materials textbooks workbooks papers pencils students prepare lesson outlines plans assigned subject areas submit outlines teachers review organize label materials display students work manner appropriate eye levels perceptual skills conduct demonstrations teach skills sports dancing handicrafts use computers audio visual aids equipment materials supplement presentations attend staff meetings serve committees required type file duplicate materials laminate teaching materials increase durability repeated use requisition stock teaching materials supplies operate maintain audio visual equipment collect money students school related projects assist librarians school libraries company name august december writing tutor editor city state proofread reviewed print electronic content correct grammar adherence house style reviewed edited students written work grammar tone voice creative quality education training sul ross state university bachelor arts psychology city state psychology languages proficient speaking reading writing english spanish skills analyzed official documents order migrant families receive benefits outreach work find recruit migrant families knowledge windows excel microsoft word power point printshop
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merchant services advocate summary management experience desire work best skilled management professional eager contribute expertise strong personnel development skills communication talents actively supporting organization maximizing performance highlights client relations specialist team management focused customer satisfaction training development deadline oriented customer relationship management software crm high customer service standards employee relations specialist call center management experience strong problem solving ability customer service management expertise accomplishments exceeded corporate target customer satisfaction months row experience current merchant services advocate company name city state solves challenging member situations creatively efficiently maintaining livingsocial brand promise surprising delighting utilizing strong listening skills empathy probing techniques identify reason disconnect overcome objections builds strengthens relationships merchants providing exceptional merchant experience ensure quality experiences manages logistics promotions directly merchant phone email quickly responds resolve merchant questions issues keeps records merchant interactions transactions recording details inquiries complaints comments well actions taken problem solving utilizing internal teams solve complex issues communicates effectively internal channels provide effective solutions sales consultant seasonal company name city state provided personalized service exceptional expertise customers handled aspects sale including customer contracts warranties customer payments cash credit card check transactions developed maintained communicated strong date knowledge wireless products accessories pricing plans service features operations supervisor mobile gen care company name city state maintained client satisfaction oversaw agents meeting required metrics kpi coached agents help grow succeed goals set forth coach behaviors implemented new changes ensure everyone board new changes address concerns took place set career paths mentored individuals seeking move company scheduled meetings interviews also interviewed individuals interest new positions hiring manager assisted training individuals learn skills necessary client lob organized training groups well facilitated quality assured calls ensure company policies meet operations team lead consumer mobility company name city state effectively oversaw agent personal payroll processing attendance etc efficiently trained new employees company policy procedure consistently ensured delivery quality customer service vital sustaining growing client base sent eod report operations teams included hourly interval report information pertained day calibrated week contact centers client review qa looked intervals ensure service level forecast percentage abandon rate calls answered clients expectations communicated operation management centers go questions concerns day held meetings operations manager also client webex phone review results coached agents daily basis performance quality assurance adherence sales conversion rate etc successfully steered home goods sales operations generate high volume growth revenue assistant supervisor company name city state maintained contact kitchen staff management serving staff customers ensure dining details handled properly customers concerns addressed speak patrons ensure satisfaction food service respond complaints make conversation assigned patrons tables suitable needs according rotation servers receive appropriate number seatings checked customers ensure enjoying meals take action correct problems presented menus patrons answer questions menu items making recommendations request inspected dining serving areas ensure cleanliness setup education certificate systems administration networks pima community college city state usa pima community college certificate systems administration networks present grade gpa languages english native bilingual proficiency spanish native bilingual proficiency skills operations management team leadership customer experience trainingmerchant services advocate summary management experience desire work best skilled management professional eager contribute expertise strong personnel development skills communication talents actively supporting organization maximizing performance highlights client relations specialist team management focused customer satisfaction training development deadline oriented customer relationship management software crm high customer service standards employee relations specialist call center management experience strong problem solving ability customer service management expertise accomplishments exceeded corporate target customer satisfaction months row experience current merchant services advocate company name city state solves challenging member situations creatively efficiently maintaining livingsocial brand promise surprising delighting utilizing strong listening skills empathy probing techniques identify reason disconnect overcome objections builds strengthens relationships merchants providing exceptional merchant experience ensure quality experiences manages logistics promotions directly merchant phone email quickly responds resolve merchant questions issues keeps records merchant interactions transactions recording details inquiries complaints comments well actions taken problem solving utilizing internal teams solve complex issues communicates effectively internal channels provide effective solutions sales consultant seasonal company name city state provided personalized service exceptional expertise customers handled aspects sale including customer contracts warranties customer payments cash credit card check transactions developed maintained communicated strong date knowledge wireless products accessories pricing plans service features operations supervisor mobile gen care company name city state maintained client satisfaction oversaw agents meeting required metrics kpi coached agents help grow succeed goals set forth coach behaviors implemented new changes ensure everyone board new changes address concerns took place set career paths mentored individuals seeking move company scheduled meetings interviews also interviewed individuals interest new positions hiring manager assisted training individuals learn skills necessary client lob organized training groups well facilitated quality assured calls ensure company policies meet operations team lead consumer mobility company name city state effectively oversaw agent personal payroll processing attendance etc efficiently trained new employees company policy procedure consistently ensured delivery quality customer service vital sustaining growing client base sent eod report operations teams included hourly interval report information pertained day calibrated week contact centers client review qa looked intervals ensure service level forecast percentage abandon rate calls answered clients expectations communicated operation management centers go questions concerns day held meetings operations manager also client webex phone review results coached agents daily basis performance quality assurance adherence sales conversion rate etc successfully steered home goods sales operations generate high volume growth revenue assistant supervisor company name city state maintained contact kitchen staff management serving staff customers ensure dining details handled properly customers concerns addressed speak patrons ensure satisfaction food service respond complaints make conversation assigned patrons tables suitable needs according rotation servers receive appropriate number seatings checked customers ensure enjoying meals take action correct problems presented menus patrons answer questions menu items making recommendations request inspected dining serving areas ensure cleanliness setup education certificate systems administration networks pima community college city state usa pima community college certificate systems administration networks present grade gpa languages english native bilingual proficiency spanish native bilingual proficiency skills operations management team leadership customer experience training
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transitional housing advocate summary diversified background providing services culturally sensitive issues involve clients proven record absorbing new concepts easily adapting highly demanding situations exceptionally strong interpersonal teamwork skills exhibits dependability performing work willingness responsibilities strong skills appropriate levels written verbal communication necessary job description combined abilities maintain effective productive working relationships fellow employees supervisors public accomplishments facilitated empowerment art classes survivors facilitated healthy relationship classes parenting classes increased office organization developing efficient data base rpms coordinated office assistant functions team employees education associate science truckee community college psychology city state associate arts southwester polytechnic institute general studies city state interests currently serve volunteer sexual assault response team sart provide support victims crisis document vital information related assault make appropriate referrals available victims additional information currently serve volunteer sexual assault response team sart provide support victims crisis document vital information related assault make appropriate referrals available victims skills peer counseling customer service database documentation internet applications excel e mail office outlook power point publisher microsoft word personnel policies presentations safety transportation experience transitional housing advocate current company name city state provide case management goal planning safety planning resources regular home visits identify barriers housing prevent homelessness going education domestic violence sexual assault issues provide advocacy help victims stay home landlord tenant issues manage multiple sources funding housing grant assist victims mental health support specialist company name city state behavioral services develop service recipient basic living skills e g social domestic hygiene instruction encouragement coordinate maintain service recipient schedule doctor appointments professional team appointments adhere service recipient behavior health management plans administration medication behavior modification techniques maintain documentation recipient served serve good role model service recipients administrative assistant company name city state transcribe tribal council meeting minutes tribal chairman office prepare submit minutes appropriate persons agencies policy community liaison company name city state victims sevicest program conduct program client intakes interviews obtain maintain information health social needs explain program services requirements policy procedures obtain track client data rpms provide case management victims safe house provide counseling victims crisis safety plans goal plans stabilize victims family needs referrals emergency shelter childcare clothing food banks various temporary job agencies provide transportation supportive services clients appointments provide court advocacy coordinate facilitate healthy relationship women empowerment groups conduct outreach domestic violence program various events make presentations social services agencies gather prepare submit monthly quarterly reports maintain confidentiality policy elders support coordinator company name city state elders program elder support partner maintain track client hours state system sams prepare submit monthly quarterly reports granting agency conduct client intakes interviews assess client homemaker needs assist community health personnel monthly luncheons elder related duties provide transportation elderly various appointments technician iii company name city state interview explain laws regulations policies customers evaluate individuals physical mental abilities operate motor vehicles oversee technicians training driver license durations three months time provide customer service tactfully diplomatically difficult situationstransitional housing advocate summary diversified background providing services culturally sensitive issues involve clients proven record absorbing new concepts easily adapting highly demanding situations exceptionally strong interpersonal teamwork skills exhibits dependability performing work willingness responsibilities strong skills appropriate levels written verbal communication necessary job description combined abilities maintain effective productive working relationships fellow employees supervisors public accomplishments facilitated empowerment art classes survivors facilitated healthy relationship classes parenting classes increased office organization developing efficient data base rpms coordinated office assistant functions team employees education associate science truckee community college psychology city state associate arts southwester polytechnic institute general studies city state interests currently serve volunteer sexual assault response team sart provide support victims crisis document vital information related assault make appropriate referrals available victims additional information currently serve volunteer sexual assault response team sart provide support victims crisis document vital information related assault make appropriate referrals available victims skills peer counseling customer service database documentation internet applications excel e mail office outlook power point publisher microsoft word personnel policies presentations safety transportation experience transitional housing advocate current company name city state provide case management goal planning safety planning resources regular home visits identify barriers housing prevent homelessness going education domestic violence sexual assault issues provide advocacy help victims stay home landlord tenant issues manage multiple sources funding housing grant assist victims mental health support specialist company name city state behavioral services develop service recipient basic living skills e g social domestic hygiene instruction encouragement coordinate maintain service recipient schedule doctor appointments professional team appointments adhere service recipient behavior health management plans administration medication behavior modification techniques maintain documentation recipient served serve good role model service recipients administrative assistant company name city state transcribe tribal council meeting minutes tribal chairman office prepare submit minutes appropriate persons agencies policy community liaison company name city state victims sevicest program conduct program client intakes interviews obtain maintain information health social needs explain program services requirements policy procedures obtain track client data rpms provide case management victims safe house provide counseling victims crisis safety plans goal plans stabilize victims family needs referrals emergency shelter childcare clothing food banks various temporary job agencies provide transportation supportive services clients appointments provide court advocacy coordinate facilitate healthy relationship women empowerment groups conduct outreach domestic violence program various events make presentations social services agencies gather prepare submit monthly quarterly reports maintain confidentiality policy elders support coordinator company name city state elders program elder support partner maintain track client hours state system sams prepare submit monthly quarterly reports granting agency conduct client intakes interviews assess client homemaker needs assist community health personnel monthly luncheons elder related duties provide transportation elderly various appointments technician iii company name city state interview explain laws regulations policies customers evaluate individuals physical mental abilities operate motor vehicles oversee technicians training driver license durations three months time provide customer service tactfully diplomatically difficult situations
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consumer services advocate career overview dedicated customer service representative motivated maintain customer satisfaction contribute company success core strengths strong organizational skills seasoned conflict resolution active listening skills energetic work attitude telephone inquiries specialist customer service expert adaptive team player visual merchandising proficiency fashion knowledge opening closing procedures telecommunication skills invoice processing accomplishments customer service researched calmed rapidly resolved client conflicts prevent loss key accounts customer interface greeted customers entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders database maintenance assisted managing company database verified edited modified members information product sales cross sold services rate upgrading customers different plans product packages computed data reports provided required weekly monthly quarterly reports listing sales figures client track records work experience consumer services advocate june january company name city state answered phones sent emails placed orders spoke customers went troubleshooting tips trained new hires helped company grow multi branded company cross trained provided back customer service representatives needed computed accurate sales prices purchase transactions developed highly empathetic client relationships earned reputation exceeding sales goals generated sales inventory reports excel data variety sources maintaining accuracy rate prepared sold broad range customized merchandise individuals commercial accounts guaranteed positive customer experiences resolved customer complaints account manager january june company name city state answered phones made payments spoke customers contacted mortgage insurance companies assisted agent surpassing sales goal month promptly responded general inquiries members staff clients mail e mail fax guaranteed positive customer experiences resolved customer complaints developed new customer prospects referrals executed outbound calls existing customer base resulting increase sales generated leads new sales telephone email contact customers customer service representative december company name city state answered phones scheduled appointments went troubleshooting tips communicated warranty companies insurance providers communicated merchandise needs issues appropriate supervisors accurately logged daily shipping receiving orders guaranteed positive customer experiences resolved customer complaints assisted customers store product complaints promptly responded general inquiries members staff clients mail e mail fax worked strict deadlines responded service requests emergency call outs developed highly empathetic client relationships earned reputation exceeding sales goals managed quality communication customer support product representation client shipping receiving august april company name city state answered phone shipped received packages car parts worked front counter worked strict deadlines responded service requests emergency call outs interacted customers retail buyers follow shipping statuses expedited orders promptly responded general inquiries members staff clients mail e mail fax promptly responded general inquiries members staff clients mail e mail fax successfully interacted customers retail buyers expedite orders assisted customers store product complaints responsible ringing customers timely manner guaranteeing high level customer service assisted customers finding stock items developed new customer prospects referrals communicated merchandise needs issues appropriate supervisors accurately logged daily shipping receiving orders stocked rotated inventory regularly hostess server june august company name city state greeted customers showed seats placed orders customers served food accurately timely manner assisted customers store product complaints worked team member performing cashier duties product assistance cleaning prevented store losses using awareness attention detail integrity guaranteed positive customer experiences resolved customer complaints replenished merchandise shelves items stockroom performed store opening duties including counting cash drawers checking equipment functioning seaman recruit may june company name city state fulfilled responsibilities seaman recruit navy basic training program selected lay watch entire division selected guidon division educational background associate science computer science southern university city state continuing education computer science high school diploma dance alabama state university city state continuing education dance computer science student body government representative high school diploma dance alabama school fine arts city state student body government representative gpa skills cash handling shipping receiving careful active listener multi tasking professional friendlyconsumer services advocate career overview dedicated customer service representative motivated maintain customer satisfaction contribute company success core strengths strong organizational skills seasoned conflict resolution active listening skills energetic work attitude telephone inquiries specialist customer service expert adaptive team player visual merchandising proficiency fashion knowledge opening closing procedures telecommunication skills invoice processing accomplishments customer service researched calmed rapidly resolved client conflicts prevent loss key accounts customer interface greeted customers entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders database maintenance assisted managing company database verified edited modified members information product sales cross sold services rate upgrading customers different plans product packages computed data reports provided required weekly monthly quarterly reports listing sales figures client track records work experience consumer services advocate june january company name city state answered phones sent emails placed orders spoke customers went troubleshooting tips trained new hires helped company grow multi branded company cross trained provided back customer service representatives needed computed accurate sales prices purchase transactions developed highly empathetic client relationships earned reputation exceeding sales goals generated sales inventory reports excel data variety sources maintaining accuracy rate prepared sold broad range customized merchandise individuals commercial accounts guaranteed positive customer experiences resolved customer complaints account manager january june company name city state answered phones made payments spoke customers contacted mortgage insurance companies assisted agent surpassing sales goal month promptly responded general inquiries members staff clients mail e mail fax guaranteed positive customer experiences resolved customer complaints developed new customer prospects referrals executed outbound calls existing customer base resulting increase sales generated leads new sales telephone email contact customers customer service representative december company name city state answered phones scheduled appointments went troubleshooting tips communicated warranty companies insurance providers communicated merchandise needs issues appropriate supervisors accurately logged daily shipping receiving orders guaranteed positive customer experiences resolved customer complaints assisted customers store product complaints promptly responded general inquiries members staff clients mail e mail fax worked strict deadlines responded service requests emergency call outs developed highly empathetic client relationships earned reputation exceeding sales goals managed quality communication customer support product representation client shipping receiving august april company name city state answered phone shipped received packages car parts worked front counter worked strict deadlines responded service requests emergency call outs interacted customers retail buyers follow shipping statuses expedited orders promptly responded general inquiries members staff clients mail e mail fax promptly responded general inquiries members staff clients mail e mail fax successfully interacted customers retail buyers expedite orders assisted customers store product complaints responsible ringing customers timely manner guaranteeing high level customer service assisted customers finding stock items developed new customer prospects referrals communicated merchandise needs issues appropriate supervisors accurately logged daily shipping receiving orders stocked rotated inventory regularly hostess server june august company name city state greeted customers showed seats placed orders customers served food accurately timely manner assisted customers store product complaints worked team member performing cashier duties product assistance cleaning prevented store losses using awareness attention detail integrity guaranteed positive customer experiences resolved customer complaints replenished merchandise shelves items stockroom performed store opening duties including counting cash drawers checking equipment functioning seaman recruit may june company name city state fulfilled responsibilities seaman recruit navy basic training program selected lay watch entire division selected guidon division educational background associate science computer science southern university city state continuing education computer science high school diploma dance alabama state university city state continuing education dance computer science student body government representative high school diploma dance alabama school fine arts city state student body government representative gpa skills cash handling shipping receiving careful active listener multi tasking professional friendly
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center director head start family advocate professional summary organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals reliable employee seeking position offering excellent communication good judgment seek maintain full time position offers professional challenges utilizing interpersonal skills excellent time management problem solving skills conscientious individual ability multitask liaise families programs build relationships support ongoing development education respectful family advocate offering case management crisis intervention skills skills directors credential relationship building parental training effective communication family advocacy family services leadership planning coordination good listening skills community resources work history current center director head start family advocate company name city state collaborated families assist growth development education increase potential identified available community resources programs families disabled children visited homes families maintained appropriate contact directed agency procedures observed security measures maintain confidentiality restrict access unauthorized individuals built solid trusting rapport children families fostering trust communication meet case needs interviewed individuals families assess needs provide informational resources carried day day day duties accurately efficiently quickly learned new skills applied daily tasks improving efficiency productivity kept facility compliance applicable standards laws rewarded coached counseled disciplined employees conducted regular staff meetings obtain feedback important issues tracked employee attendance punctuality addressing repeat problems quickly prevent long term habits eased team transitions new employee orientation effective training development supervised daily operations managed employees center director head start family advocate company name city state collaborated families assist growth development education increase potential identified available community resources programs families disabled children visited homes families maintained appropriate contact directed agency procedures built solid trusting rapport children families fostering trust communication meet case needs interviewed individuals families assess needs provide informational resources carried day day day duties accurately efficiently quickly learned new skills applied daily tasks improving efficiency productivity completed home welfare checks align state program guidelines recruited developed solid team professionals care children day monitored employees day day activities made plans rectify issues head start family advocate company name city state collaborated families assist growth development education increase potential identified available community resources programs families disabled children visited homes families maintained appropriate contact directed agency procedures built solid trusting rapport children families fostering trust communication meet case needs documented data completed accurate updates case records completed home welfare checks align state program guidelines carried day day day duties accurately efficiently quickly learned new skills applied daily tasks improving efficiency productivity assistant teacher company name city state kept students task proactive behavior modification positive reinforcement strategies delivered group teaching classroom setting implemented individual student support worked teachers design lesson plans coordinate activities classes consistently noting successful ideas identifying areas improvement pursued professional development opportunities cultivate understanding considerations governing productive learning environments performed staff monitoring duties overseeing recess lunch daily student intake dismissal kept records student progress teachers parents including details behavior grades comprehension personal growth took class regular classroom teacher managing assignments student needs recordkeeping assisted teachers classroom management document coordination maintain positive learning environment completed daily reports meal count sheets attendance logs worked direction licensed teacher outside classroom education cda child development online coach based city high school diploma mcalester high school city statecenter director head start family advocate professional summary organized dependable candidate successful managing multiple priorities positive attitude willingness take added responsibilities meet team goals reliable employee seeking position offering excellent communication good judgment seek maintain full time position offers professional challenges utilizing interpersonal skills excellent time management problem solving skills conscientious individual ability multitask liaise families programs build relationships support ongoing development education respectful family advocate offering case management crisis intervention skills skills directors credential relationship building parental training effective communication family advocacy family services leadership planning coordination good listening skills community resources work history current center director head start family advocate company name city state collaborated families assist growth development education increase potential identified available community resources programs families disabled children visited homes families maintained appropriate contact directed agency procedures observed security measures maintain confidentiality restrict access unauthorized individuals built solid trusting rapport children families fostering trust communication meet case needs interviewed individuals families assess needs provide informational resources carried day day day duties accurately efficiently quickly learned new skills applied daily tasks improving efficiency productivity kept facility compliance applicable standards laws rewarded coached counseled disciplined employees conducted regular staff meetings obtain feedback important issues tracked employee attendance punctuality addressing repeat problems quickly prevent long term habits eased team transitions new employee orientation effective training development supervised daily operations managed employees center director head start family advocate company name city state collaborated families assist growth development education increase potential identified available community resources programs families disabled children visited homes families maintained appropriate contact directed agency procedures built solid trusting rapport children families fostering trust communication meet case needs interviewed individuals families assess needs provide informational resources carried day day day duties accurately efficiently quickly learned new skills applied daily tasks improving efficiency productivity completed home welfare checks align state program guidelines recruited developed solid team professionals care children day monitored employees day day activities made plans rectify issues head start family advocate company name city state collaborated families assist growth development education increase potential identified available community resources programs families disabled children visited homes families maintained appropriate contact directed agency procedures built solid trusting rapport children families fostering trust communication meet case needs documented data completed accurate updates case records completed home welfare checks align state program guidelines carried day day day duties accurately efficiently quickly learned new skills applied daily tasks improving efficiency productivity assistant teacher company name city state kept students task proactive behavior modification positive reinforcement strategies delivered group teaching classroom setting implemented individual student support worked teachers design lesson plans coordinate activities classes consistently noting successful ideas identifying areas improvement pursued professional development opportunities cultivate understanding considerations governing productive learning environments performed staff monitoring duties overseeing recess lunch daily student intake dismissal kept records student progress teachers parents including details behavior grades comprehension personal growth took class regular classroom teacher managing assignments student needs recordkeeping assisted teachers classroom management document coordination maintain positive learning environment completed daily reports meal count sheets attendance logs worked direction licensed teacher outside classroom education cda child development online coach based city high school diploma mcalester high school city state
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patient advocate clinical care coordinator career focus selling capital equipment computer hardware software corporate accounts supporting management staff developing maintaining market share aggressive account sales growth top nation region three years row recognized top performing sales marketing specialty representative analytical thinking administrative skills leadership interpersonal skills communication skills self motivation ensure maximum coverage accounts territory geographic areas maintain optimum level exposure effective time management medical device healthcare sales experience maximize corporate profit achieving sales revenue targets grow market share specified territory promoting selling servicing company products increase sales revenue aggressively targeting developing new accounts using strategic account strategy keen business insights sale injectable oral medications train appropriate medical staff company products develop implement plans achieve exceed sales goals identify establish maintain productive working relationships key decision makers customers staff administrative staff complete office sales summary skills prospecting cold calling team building expertise strategic account development strong interpersonal skills key account generation regional accounts sales force training business negotiation strong lead development skills accomplishments client interface collaborated prospective clients prepare efficient product marketing strategies drive business development created strategies develop expand existing customer sales resulted increase monthly sales established new accounts single year successful client development earned president club trip professional experience patient advocate clinical care coordinator february current company name state patient family liaison facilitate communicate physicians health care providers case managers develop course care emergency care experience clinical setting outpatient managed care experience clinical coordination clinical activities care evaluating providing patient care hospital nursing standards case management providing treatments patient caregiver education related care management collaborates health care providers wound care center physicians program director medical director regarding patient needs medical sales representative february company name city state detailing specialty areas pain management neurology anesthesiology rheumatology orthopedics oncologist supportive oncology oral injectable medications ranked top nationally achieved product index ranked district detailing pain specialist hospitalist hospital based selling experience negotiating skills district trainer efficiency teamwork software maintain relationships key area pharmacies support pharmacist providing discounts educational information updated manage care information matrix management skills market research knowledge professional sales representative october company name city state launched new asthma drug region cardiology respiratory divisions respiratory devices achieve quarterly goal annual sales goals excess goal average ranked top nationally achieving product index ranked district develop implement plans achieve exceed sales budget specialty market placement medical representative august december company name persuasively sell concept testing hep b hep c diagnostic test targeted physicians persuasively sell concept testing hep b hep c diagnostic test targeted physicians hospital sales buy bill anti infective market place field representative insurance market northeast region coordinating real time customer activity marketing team development sales material strategy network relationships federal state government community operating room sales experience directed aggressive risk management patient education program weight loss medication initiated growth territory severely affected negative media campaigns conduct primary medicaid reimbursement research increase corporate profit trained specialty representatives working community teaching hospitals long term care accounts new corporate initiative completed management skills development seminar area sales trainer northeast region december achieved call quota bonus requirements ranked nationally maintain formulary status hudson essex bergen county hospitals detailed oral medications following disciplines endocrinology cardiology diabetes pain management infectious diseases urology blood related disorders researched market competition developed presentations stay ahead key players market place managing cross functional groups cross business group forms working cross traditional vertical business units order increase sales proven success positive track record consistent sales performance complex markets diverse customer segments knowledge experience medicare part va selling responsible aspects educating training sales representatives design sales marketing plan enhance revenues existing accounts also developing goals build new accounts analyzed current selling market modify current simulated selling environment needs organization knowledge sales processes sales training knowledge reimbursement fulfillment pathways injectable medications education master public administration health care administration fairleigh dickinson university city state health care administration graduated summa cum laude master administrative science human resource administration fdu human resource administration paralegal studies aba approved paralegal fdu bachelor arts political science urban planning rutgers university city state usa political science urban planning masters information library science knowledge management villanova university city state knowledge management master certificates human resources six sigma black belt green lean health care villanova university additional information honors awards pi alpha alpha honors society fairleigh dickinson university special achievement awards recognition selling success leadership presidents club professional affiliations national sales network skills account management analytical skills anesthesiology budget business development c cardiology caregiver case management change management interpersonal skills oral competitive intelligence concept customer service database design management designing diabetes emergency care endocrinology forms functional government human resource management human resources infectious diseases insurance interface design knowledge management leadership legal long term care director management skills managing people managing marketing plan market research marketing market multitasking negotiating negotiations network neurology nursing oncology oncologist organizing orthopedics pain management paralegal patient care persuasion presentations presentation skills problem solving skills problem solving processes product management profit project management public relations real time relationship building research risk management sales experience selling sales sales training six sigma strategy teaching teamwork trainer urology wound carepatient advocate clinical care coordinator career focus selling capital equipment computer hardware software corporate accounts supporting management staff developing maintaining market share aggressive account sales growth top nation region three years row recognized top performing sales marketing specialty representative analytical thinking administrative skills leadership interpersonal skills communication skills self motivation ensure maximum coverage accounts territory geographic areas maintain optimum level exposure effective time management medical device healthcare sales experience maximize corporate profit achieving sales revenue targets grow market share specified territory promoting selling servicing company products increase sales revenue aggressively targeting developing new accounts using strategic account strategy keen business insights sale injectable oral medications train appropriate medical staff company products develop implement plans achieve exceed sales goals identify establish maintain productive working relationships key decision makers customers staff administrative staff complete office sales summary skills prospecting cold calling team building expertise strategic account development strong interpersonal skills key account generation regional accounts sales force training business negotiation strong lead development skills accomplishments client interface collaborated prospective clients prepare efficient product marketing strategies drive business development created strategies develop expand existing customer sales resulted increase monthly sales established new accounts single year successful client development earned president club trip professional experience patient advocate clinical care coordinator february current company name state patient family liaison facilitate communicate physicians health care providers case managers develop course care emergency care experience clinical setting outpatient managed care experience clinical coordination clinical activities care evaluating providing patient care hospital nursing standards case management providing treatments patient caregiver education related care management collaborates health care providers wound care center physicians program director medical director regarding patient needs medical sales representative february company name city state detailing specialty areas pain management neurology anesthesiology rheumatology orthopedics oncologist supportive oncology oral injectable medications ranked top nationally achieved product index ranked district detailing pain specialist hospitalist hospital based selling experience negotiating skills district trainer efficiency teamwork software maintain relationships key area pharmacies support pharmacist providing discounts educational information updated manage care information matrix management skills market research knowledge professional sales representative october company name city state launched new asthma drug region cardiology respiratory divisions respiratory devices achieve quarterly goal annual sales goals excess goal average ranked top nationally achieving product index ranked district develop implement plans achieve exceed sales budget specialty market placement medical representative august december company name persuasively sell concept testing hep b hep c diagnostic test targeted physicians persuasively sell concept testing hep b hep c diagnostic test targeted physicians hospital sales buy bill anti infective market place field representative insurance market northeast region coordinating real time customer activity marketing team development sales material strategy network relationships federal state government community operating room sales experience directed aggressive risk management patient education program weight loss medication initiated growth territory severely affected negative media campaigns conduct primary medicaid reimbursement research increase corporate profit trained specialty representatives working community teaching hospitals long term care accounts new corporate initiative completed management skills development seminar area sales trainer northeast region december achieved call quota bonus requirements ranked nationally maintain formulary status hudson essex bergen county hospitals detailed oral medications following disciplines endocrinology cardiology diabetes pain management infectious diseases urology blood related disorders researched market competition developed presentations stay ahead key players market place managing cross functional groups cross business group forms working cross traditional vertical business units order increase sales proven success positive track record consistent sales performance complex markets diverse customer segments knowledge experience medicare part va selling responsible aspects educating training sales representatives design sales marketing plan enhance revenues existing accounts also developing goals build new accounts analyzed current selling market modify current simulated selling environment needs organization knowledge sales processes sales training knowledge reimbursement fulfillment pathways injectable medications education master public administration health care administration fairleigh dickinson university city state health care administration graduated summa cum laude master administrative science human resource administration fdu human resource administration paralegal studies aba approved paralegal fdu bachelor arts political science urban planning rutgers university city state usa political science urban planning masters information library science knowledge management villanova university city state knowledge management master certificates human resources six sigma black belt green lean health care villanova university additional information honors awards pi alpha alpha honors society fairleigh dickinson university special achievement awards recognition selling success leadership presidents club professional affiliations national sales network skills account management analytical skills anesthesiology budget business development c cardiology caregiver case management change management interpersonal skills oral competitive intelligence concept customer service database design management designing diabetes emergency care endocrinology forms functional government human resource management human resources infectious diseases insurance interface design knowledge management leadership legal long term care director management skills managing people managing marketing plan market research marketing market multitasking negotiating negotiations network neurology nursing oncology oncologist organizing orthopedics pain management paralegal patient care persuasion presentations presentation skills problem solving skills problem solving processes product management profit project management public relations real time relationship building research risk management sales experience selling sales sales training six sigma strategy teaching teamwork trainer urology wound care
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service advocate iv clinical support summary years insurance industry experience strong analytical documentation research skills highlights extensive insurance industry regulatory compliance knowledge quality assurance conducting audits experience analyze issues tack trending implement process improvement ideas research develop editing publish procedures department strong interpersonal communication skills report writing experience managing complex time sensitive projects provide important communications regard updates procedures claims file management processes medical terminology specialist database management lines claims adjuster licensed state florida experience company name city state service advocate iv clinical support current assist providers entry update requests medical clearances research coordinate resolve inquiries claims exceptions coordinate provider service areas identify formal education opportunities identify document monitor process improvements maintain records reports files moderate heavy keying required years experience health insurance provider office handling medical coding filing insurance claims referrals managed healthcare telephone service center experience working healthcare products including researching resolving provider inquiries working provider contracts networks experience working medical terminology cpt coding icd coding claims adjudication inquiry resolution processes procedures experience working bcbsf healthcare products review contract benefits approve services claims payment examine claim forms records determine insurance coverage verify investigative information maintain insurance records company name city state service advocate v sales support agent service knowledge lines business include mippa medicare advantage health care reform plans bluecare hmo blue options ppo blue select ppo underwritten plans ancillary products dental life small large group claims processing systems experience detailed knowledge enrollment processes work flow assist agents day day inquiries train educate agents products procedures applicable rules regulations research resolve system issues agent may research resolve inquiries sales related service related lines business health ancillary products research information implement solutions sales partners whose needs demand agility persistence collaboration relationship building external partners sales agents brokers consultants key accounts providers vendors experience working sales sales operational areas demonstrated experience managing multiple priorities demands company name city state service advocate iv enrollment maintenance billing knowledge lines mippa medadvantage healthcare reform plans include bluecare hmo blue options ppo blue select ppo underwritten plans ancillary products dental life document monitor track call performance compliance create track implement identified process improvement items create reports upper management identify delays estimated completion dates actual implementations monitor inventory timeliness research outliers prepare sqm research collecting summarizing data identifying trends root cause analysis serve sme internal external customers resolve consumer market enrollment maintenance membership billing issues leader senior market continuous improvement team supports continuous improvement efforts early identification investigation resolution problems communicating coordinating appropriate contacts completion serving process improvement work group project management implementation process improvement items monitor supervisor callbacks multiple locations timeliness completion metrics handle escalated issues etc invoices reconciles premium income maintain knowledge government regulatory laws changes education lines claims adjuster florida state college jacksonville city state lines claims adjuster bachelor arts psychology university north florida city state psychology social welfare minor strong analytical organization research communication documentation skills bachelor science nursing jacksonville university city state usa nursing submit claims items document progress patient care create plan care document progress discharge associate arts psychology st johns river community college city state strong writing skills actively wrote college newspaper skills healthcare claims authorization computerized paper claims submission people skills advanced problem solving great organizational skillsservice advocate iv clinical support summary years insurance industry experience strong analytical documentation research skills highlights extensive insurance industry regulatory compliance knowledge quality assurance conducting audits experience analyze issues tack trending implement process improvement ideas research develop editing publish procedures department strong interpersonal communication skills report writing experience managing complex time sensitive projects provide important communications regard updates procedures claims file management processes medical terminology specialist database management lines claims adjuster licensed state florida experience company name city state service advocate iv clinical support current assist providers entry update requests medical clearances research coordinate resolve inquiries claims exceptions coordinate provider service areas identify formal education opportunities identify document monitor process improvements maintain records reports files moderate heavy keying required years experience health insurance provider office handling medical coding filing insurance claims referrals managed healthcare telephone service center experience working healthcare products including researching resolving provider inquiries working provider contracts networks experience working medical terminology cpt coding icd coding claims adjudication inquiry resolution processes procedures experience working bcbsf healthcare products review contract benefits approve services claims payment examine claim forms records determine insurance coverage verify investigative information maintain insurance records company name city state service advocate v sales support agent service knowledge lines business include mippa medicare advantage health care reform plans bluecare hmo blue options ppo blue select ppo underwritten plans ancillary products dental life small large group claims processing systems experience detailed knowledge enrollment processes work flow assist agents day day inquiries train educate agents products procedures applicable rules regulations research resolve system issues agent may research resolve inquiries sales related service related lines business health ancillary products research information implement solutions sales partners whose needs demand agility persistence collaboration relationship building external partners sales agents brokers consultants key accounts providers vendors experience working sales sales operational areas demonstrated experience managing multiple priorities demands company name city state service advocate iv enrollment maintenance billing knowledge lines mippa medadvantage healthcare reform plans include bluecare hmo blue options ppo blue select ppo underwritten plans ancillary products dental life document monitor track call performance compliance create track implement identified process improvement items create reports upper management identify delays estimated completion dates actual implementations monitor inventory timeliness research outliers prepare sqm research collecting summarizing data identifying trends root cause analysis serve sme internal external customers resolve consumer market enrollment maintenance membership billing issues leader senior market continuous improvement team supports continuous improvement efforts early identification investigation resolution problems communicating coordinating appropriate contacts completion serving process improvement work group project management implementation process improvement items monitor supervisor callbacks multiple locations timeliness completion metrics handle escalated issues etc invoices reconciles premium income maintain knowledge government regulatory laws changes education lines claims adjuster florida state college jacksonville city state lines claims adjuster bachelor arts psychology university north florida city state psychology social welfare minor strong analytical organization research communication documentation skills bachelor science nursing jacksonville university city state usa nursing submit claims items document progress patient care create plan care document progress discharge associate arts psychology st johns river community college city state strong writing skills actively wrote college newspaper skills healthcare claims authorization computerized paper claims submission people skills advanced problem solving great organizational skills
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market consultant healthcare advocate professional summary ambitious dedicated managed care professional robust organizational communication customer service skills multi disciplinary industry expertise emphasis provider outreach research analysis data integrity seeking position partake new innovative improvement processes proactive provider education efforts education training bba business administration human resources management university new mexico city state business administration human resources management skill highlights government relations knowledge provider education communication personal professional integrity database management relationship team building organizational planning sound decision making excellent research skills claims analysis review specialist project management professional affiliations member chi omega sorority professional experience market consultant healthcare advocate august current company name city state provides field market market strategy expertise execution risk adjustment clinical quality programs hedis stars prospective retrospective programs providers acts designated resource provider group gain engagement performs data analytics help identify high risk members develop strategy plan practice consults help improve coding accuracy documentation management patient assessment information facilitates access medical records chart review purposes utilizes programs salesforce tableau concur sharepoint track various activities reporting provider network specialist february august company name city state supported contracting efforts close pricing gap blue community hmo blue advantage hmo networks health insurance exchange involvement beginning stages additional exchange network implementations validated designations essential community providers contracted exchange hmo lines business strengthened maintained provider relationships located northeast region new mexico including taos pho la vida ipa audited monthly rosters received taos pho la vida ipa insure correct system representation ppw provider finder validated credentialing status network pricing links utilizing vistar ppw legacy premier premier pricing utilized blue chip prap pqrs additional claims issues review collaborated amongst peers create provider training presentations informational provider packets created standard contracts amendments lines business completed single case agreements assisted maintaining centennial care medicare appeals grievances participated behavioral health roster project lovelace named medicare advantage contract project claims third party liability supervisor december february company name city state ensured compliance hipaa regulations requirements maintained daily operations processes department monitoring employee workflow distribution championed compliance departmental policies well interface quality assurance regarding procedure compliance streamlined departmental individual performance metrics took proactive action necessary timely basis maintain desired workflow outputs developed implemented system operational changes improve service production efficiency collaborated training quality review team implement new revised procedures strengthened claim approval process including limited providing assistance support negotiators complex difficult claims determine negotiation leveraging points collaborated coordinated communicated various disciplines departments championed internal audit rebuttal reviews one one feedback direct staff boosted company efficiency client satisfaction streamlining processes deemed inefficient attended lean six sigma rapid improvement events identify optimal value stream maps identified process boundaries determined opportunities automate processes functions provider relations field representative november december company name city state conducted visits participating fee service new mexico medicaid providers enhanced delivered formal trainings webinars provider related outreach applied knowledge established procedures resolve escalated provider questions management requests acted initial contact escalated issues provider relations support staff examined claims reports ensure proper recoding transactions compliance state federal regulations investigated claim processing outcomes supervisor september november company name city state facilitated enrollment process prospective employees vendors seeking participation mi self directed waiver program maintained relationships employers record eors ensure prospective employees vendors completed provided necessary documentation begin employment demonstrated enrollment oversight ensured enrollment processes met participant expectations state regulations allocated resources appropriately meet deadlines organized workflow departments ensure efficient accurate outcomes recruitment specialist february september company name city state generated qualified candidates open positions presented job opportunities qualified customer service care representatives senior leadership positions guided prospective candidates negotiated contract terms screened potential candidates house external interviews performed reference checks exit interviews verifications candidates facilitated training boarding employees new client nd quarter bringing projected monthly revenue site bolstered recognition client internal transition leads excelled deadline intensive environment ensuring accurate time completion recruitment efforts reduced employee attrition th quarter hris administrator september november company name city state managed leave absence fmla process determine eligibility processed employee requests tracked fmla leave taken remaining hours approved intermittent use close file completion coordinated workman compensation claims initial accident reports medical treatment return work documentation acted liaison liberty mutual sitel claimant supported benefits administration site home based employees including open enrollment new hire orientation qualifying events guided site employee recognition programs including employee referral bonus service awards ceremonies mediated documented resolved employee relations issues maintained personnel file compliance site home based employees championed campaigns community outreach juvenile diabetes research foundation jdrf united way toys tots road runner food bank initiated employee involvement participation skills premier automate behavioral health benefits administration contracts critical thinking client client customer service database management decision making diabetes documentation employee relations government hipaa regulations insurance internal audit team building leadership exchange negotiation network networks organizational personnel policies presentations pricing processes project management quality quality assurance recruitment research six sigma soundmarket consultant healthcare advocate professional summary ambitious dedicated managed care professional robust organizational communication customer service skills multi disciplinary industry expertise emphasis provider outreach research analysis data integrity seeking position partake new innovative improvement processes proactive provider education efforts education training bba business administration human resources management university new mexico city state business administration human resources management skill highlights government relations knowledge provider education communication personal professional integrity database management relationship team building organizational planning sound decision making excellent research skills claims analysis review specialist project management professional affiliations member chi omega sorority professional experience market consultant healthcare advocate august current company name city state provides field market market strategy expertise execution risk adjustment clinical quality programs hedis stars prospective retrospective programs providers acts designated resource provider group gain engagement performs data analytics help identify high risk members develop strategy plan practice consults help improve coding accuracy documentation management patient assessment information facilitates access medical records chart review purposes utilizes programs salesforce tableau concur sharepoint track various activities reporting provider network specialist february august company name city state supported contracting efforts close pricing gap blue community hmo blue advantage hmo networks health insurance exchange involvement beginning stages additional exchange network implementations validated designations essential community providers contracted exchange hmo lines business strengthened maintained provider relationships located northeast region new mexico including taos pho la vida ipa audited monthly rosters received taos pho la vida ipa insure correct system representation ppw provider finder validated credentialing status network pricing links utilizing vistar ppw legacy premier premier pricing utilized blue chip prap pqrs additional claims issues review collaborated amongst peers create provider training presentations informational provider packets created standard contracts amendments lines business completed single case agreements assisted maintaining centennial care medicare appeals grievances participated behavioral health roster project lovelace named medicare advantage contract project claims third party liability supervisor december february company name city state ensured compliance hipaa regulations requirements maintained daily operations processes department monitoring employee workflow distribution championed compliance departmental policies well interface quality assurance regarding procedure compliance streamlined departmental individual performance metrics took proactive action necessary timely basis maintain desired workflow outputs developed implemented system operational changes improve service production efficiency collaborated training quality review team implement new revised procedures strengthened claim approval process including limited providing assistance support negotiators complex difficult claims determine negotiation leveraging points collaborated coordinated communicated various disciplines departments championed internal audit rebuttal reviews one one feedback direct staff boosted company efficiency client satisfaction streamlining processes deemed inefficient attended lean six sigma rapid improvement events identify optimal value stream maps identified process boundaries determined opportunities automate processes functions provider relations field representative november december company name city state conducted visits participating fee service new mexico medicaid providers enhanced delivered formal trainings webinars provider related outreach applied knowledge established procedures resolve escalated provider questions management requests acted initial contact escalated issues provider relations support staff examined claims reports ensure proper recoding transactions compliance state federal regulations investigated claim processing outcomes supervisor september november company name city state facilitated enrollment process prospective employees vendors seeking participation mi self directed waiver program maintained relationships employers record eors ensure prospective employees vendors completed provided necessary documentation begin employment demonstrated enrollment oversight ensured enrollment processes met participant expectations state regulations allocated resources appropriately meet deadlines organized workflow departments ensure efficient accurate outcomes recruitment specialist february september company name city state generated qualified candidates open positions presented job opportunities qualified customer service care representatives senior leadership positions guided prospective candidates negotiated contract terms screened potential candidates house external interviews performed reference checks exit interviews verifications candidates facilitated training boarding employees new client nd quarter bringing projected monthly revenue site bolstered recognition client internal transition leads excelled deadline intensive environment ensuring accurate time completion recruitment efforts reduced employee attrition th quarter hris administrator september november company name city state managed leave absence fmla process determine eligibility processed employee requests tracked fmla leave taken remaining hours approved intermittent use close file completion coordinated workman compensation claims initial accident reports medical treatment return work documentation acted liaison liberty mutual sitel claimant supported benefits administration site home based employees including open enrollment new hire orientation qualifying events guided site employee recognition programs including employee referral bonus service awards ceremonies mediated documented resolved employee relations issues maintained personnel file compliance site home based employees championed campaigns community outreach juvenile diabetes research foundation jdrf united way toys tots road runner food bank initiated employee involvement participation skills premier automate behavioral health benefits administration contracts critical thinking client client customer service database management decision making diabetes documentation employee relations government hipaa regulations insurance internal audit team building leadership exchange negotiation network networks organizational personnel policies presentations pricing processes project management quality quality assurance recruitment research six sigma sound
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personal banker safe business advocate profile skilled awarded personal business banker whose talents shine competitive innovative creative environment track record exceeding sales goals improving client retention growing customer base team player truly believes providing clients utmost client experience contagious energy surrounds environment works e xperienced high volume multi unit retail business operations desires high level position professional corporate environment core accomplishments top personal banker business advocate district received star credit award received national achiever banker award received numerous awards exceeding sales goals customers satisfactions received balanced performer award received employee year award received several employee month awards received sales winner awards mvp award winner productivity award winner received community top personal banker award received numerous letters appreciation recognition numbers highly satisfied customers ranked top telephone bankers customer service representatives nation received highest quality score award telephone banker professional experience personal banker safe business advocate dec company name city state consistently top performing personal banker business advocate district received star credit award recognized achieving highest number partner referrals includes mortgages merchant services payroll services insurance products frequent recipient customers recognition providing exceptional customer service experience relationship banker small business specialist investment representative nov aug company name city state played vital role customer banking experience built relationships customers providing products services meet needs acquired retained deepened managed relationships customers generated growth balances sales marketing promotion referral products services delivered outstanding customer experience helped branch meet sales objectives contributed success firm managed maintained developed assigned portfolio customers profiled customers uncovered high potential high balanced customers uncovered customer financial needs provided product service recommendations developed cultivated existing customer relationships called existing prospect customers partnered specialists loan officers business bankers financial advisors ensure customers get access experts help specialized financial needs responsible opening consumer business accounts loan applications crossed sells bank products services resolved customer service issues participated occasionally facilitated daily branch team meetings assisted coaching training new bankers tellers branch professionals participated special projects sales campaigns assignments requested identified resolved complex client service opportunities received national achiever banker employee month award consistently exceeded monthly sales goals received recognition one top bankers arizona market district community recognized consistently providing customers utmost customer experience deepening sustaining customers banking relationship licensed investment series insurance trained small business specialist personal banker jun oct company name city state engaged sales service activities traditional branch setting opened consumer business accounts loan applications crossed sells bank products services resolved customer service issues referred customers areas u bank appropriate converted service opportunities sales events acquired retained deepened managed relationships customers responsible generating growth balances sale marketing promotion referral products services provided banking sales solutions deposit loan investment products acquired new clients developed current book business supported branch achieving sales goals provided sales service assistance customers developed maintained broad knowledge products services appropriately support client needs ensured compliance operational security audit procedures policies participated special projects sales campaigns assignments requested trained business banker participated extensive loan processing role telephone banker customer service representative oct jun company name city state answered inbound calls pertaining customers questions concerns regarding accounts serviced customers existing accounts recommended new products services overcame customers banking concerns include escalated issues recommending solutions providing utmost client experience achieved aggressive sales goals measured daily basis maintained well balanced performancein field sales customer satisfactions referred customers specialists necessary assisted supervisors managers retaining new existing employees served mentor shadower telephone bankers customer service representatives assisted supervisors coaching bankers customer service representatives provided shared best practices fellow employees education bachelor degree social work st bridget college city philippines passed licensing exam social work skills leadership marketing motivation multi unit operation management negotiation skills new business development operations start organizational restructure change outsourcing performance analysis problem resolution project management project planning public relations sales sales analysis service quality improvement staff development staff motivation staff training change implementation communication skills community outreach cross cultural communications customer relations departmental operations managementdiverse market industry knowledge event management promotion expense control fast learner hard worker interpersonal skills staff retention programs start ups acquisitions team building team leadership team playerpersonal banker safe business advocate profile skilled awarded personal business banker whose talents shine competitive innovative creative environment track record exceeding sales goals improving client retention growing customer base team player truly believes providing clients utmost client experience contagious energy surrounds environment works e xperienced high volume multi unit retail business operations desires high level position professional corporate environment core accomplishments top personal banker business advocate district received star credit award received national achiever banker award received numerous awards exceeding sales goals customers satisfactions received balanced performer award received employee year award received several employee month awards received sales winner awards mvp award winner productivity award winner received community top personal banker award received numerous letters appreciation recognition numbers highly satisfied customers ranked top telephone bankers customer service representatives nation received highest quality score award telephone banker professional experience personal banker safe business advocate dec company name city state consistently top performing personal banker business advocate district received star credit award recognized achieving highest number partner referrals includes mortgages merchant services payroll services insurance products frequent recipient customers recognition providing exceptional customer service experience relationship banker small business specialist investment representative nov aug company name city state played vital role customer banking experience built relationships customers providing products services meet needs acquired retained deepened managed relationships customers generated growth balances sales marketing promotion referral products services delivered outstanding customer experience helped branch meet sales objectives contributed success firm managed maintained developed assigned portfolio customers profiled customers uncovered high potential high balanced customers uncovered customer financial needs provided product service recommendations developed cultivated existing customer relationships called existing prospect customers partnered specialists loan officers business bankers financial advisors ensure customers get access experts help specialized financial needs responsible opening consumer business accounts loan applications crossed sells bank products services resolved customer service issues participated occasionally facilitated daily branch team meetings assisted coaching training new bankers tellers branch professionals participated special projects sales campaigns assignments requested identified resolved complex client service opportunities received national achiever banker employee month award consistently exceeded monthly sales goals received recognition one top bankers arizona market district community recognized consistently providing customers utmost customer experience deepening sustaining customers banking relationship licensed investment series insurance trained small business specialist personal banker jun oct company name city state engaged sales service activities traditional branch setting opened consumer business accounts loan applications crossed sells bank products services resolved customer service issues referred customers areas u bank appropriate converted service opportunities sales events acquired retained deepened managed relationships customers responsible generating growth balances sale marketing promotion referral products services provided banking sales solutions deposit loan investment products acquired new clients developed current book business supported branch achieving sales goals provided sales service assistance customers developed maintained broad knowledge products services appropriately support client needs ensured compliance operational security audit procedures policies participated special projects sales campaigns assignments requested trained business banker participated extensive loan processing role telephone banker customer service representative oct jun company name city state answered inbound calls pertaining customers questions concerns regarding accounts serviced customers existing accounts recommended new products services overcame customers banking concerns include escalated issues recommending solutions providing utmost client experience achieved aggressive sales goals measured daily basis maintained well balanced performancein field sales customer satisfactions referred customers specialists necessary assisted supervisors managers retaining new existing employees served mentor shadower telephone bankers customer service representatives assisted supervisors coaching bankers customer service representatives provided shared best practices fellow employees education bachelor degree social work st bridget college city philippines passed licensing exam social work skills leadership marketing motivation multi unit operation management negotiation skills new business development operations start organizational restructure change outsourcing performance analysis problem resolution project management project planning public relations sales sales analysis service quality improvement staff development staff motivation staff training change implementation communication skills community outreach cross cultural communications customer relations departmental operations managementdiverse market industry knowledge event management promotion expense control fast learner hard worker interpersonal skills staff retention programs start ups acquisitions team building team leadership team player
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associate claim processor member service advocate summary years working industry puts people forefront business proven track record building maintaining relationships impeccable customer service background objective continue put people first build strong long last relationships use expertise customer service field give customer exceptional experience skills customer service verbal written communication team collaboration problem solving decision making strong analytics strong work ethic working independently team environment strong leadership interpersonal skills experience current associate claim processor member service advocate company name city state receive calls customers regarding coordination benefits respond accurately promptly customer concerns update system additional insurance information initiate calls providers verify request additional information required accurate processing keep records customer transactions detail comments inquiries organize customer inquiries meet specific time frames examine new claims pertinent information required initial claim entry evaluate apply policies procedures implemented processing claims review execute request internal departments providing feedback findings research execute adjustments claims processed incorrectly resolve claim suspends using proper reference guides systems resolution accountable researching history records determining claim processing issues providing claim status lead processor supervisor review claims coordination benefits medicare medicaid insurance carriers collaborate daily supervisor team leads team members provide exemplary service customers claim processor company name city state evaluated new provider customer claims information required processing identified claim discrepancies determined appropriate resolution processing determined claims returned denied adjudicated based policy procedure manuals trained temporary staff new hire employees claim processing policies procedures system applications provided feedback management regarding progress temporary staff new hires gave additional training assistance needed reviewed resolved claim inquiries regarding overpayments benefits pricing rate issues manually priced claims based provider contract required information participated tested new systems implementation configuration highmark applications prior turnkey evaluated tested new managed care software programs development procedures used verify programs function according user requirements performed plan testing produced status updates management systems used tbs bluechip idm formats bluesquared ocr customer service representative company name city state managed customer provider calls regarding benefits eligibility claims reviewed benefits understanding applications benefits requested identification cards certificates credible coverage collaborated providers resolving claims issues effort provide excellent service members provided timely resolution callback provider customers regarding concerns assisted members online navigation website assisted providers navinet systems used tbs bluechip idm formats avaya phone system team lead bluecard host adjustments company name city state provided subject matter direction team members assisted complex claim issues educated team new claim processes new updated procedures system updates performed audits randomly selected letters sent provider provided assistance supervisor managing workflow delegating work based expertise reported systems issues benefit discrepancies configurations analyst developed modified letters providers contacted home plans regarding claim issues participated compiling production reports timesheets management reviewed responded inquiries providers bluecard plans requesting adjustments claims underpaid overpaid maintained production quality standards systems used wgs inter plan messaging facets etm ultera networx citrix edi enrollment specialist company name city state identified resolved discrepancies enrollment applications group transmittals processed request additions changes reinstatements terminations requested additional information needed marketing representatives groups members analyzed group enrollment forms rate tier changes updated mhs facets msiq sliq underwriting assistant company name city state acted liaison verify research track monitor specific case issues prepared information mgu specific aggregate benefits census reports reviewed census specific aggregate reports correct calculations followed client request acted liaison customer underwriter provided support underwriters quotation process new business gathered input data sales underwriting systems monitor track quote activity education training present behavioral science wilmington university behavioral science accounting franklin morris business academy accounting diploma general studies john w hallahan catholic high school general studies skills analyst avaya benefits citrix client direction forms ibm insurance letters mainframe managing marketing messaging sharepoint navigation phone system policies pricing processes progress quality researching research sales supervisor underwriter underwriting website workflowassociate claim processor member service advocate summary years working industry puts people forefront business proven track record building maintaining relationships impeccable customer service background objective continue put people first build strong long last relationships use expertise customer service field give customer exceptional experience skills customer service verbal written communication team collaboration problem solving decision making strong analytics strong work ethic working independently team environment strong leadership interpersonal skills experience current associate claim processor member service advocate company name city state receive calls customers regarding coordination benefits respond accurately promptly customer concerns update system additional insurance information initiate calls providers verify request additional information required accurate processing keep records customer transactions detail comments inquiries organize customer inquiries meet specific time frames examine new claims pertinent information required initial claim entry evaluate apply policies procedures implemented processing claims review execute request internal departments providing feedback findings research execute adjustments claims processed incorrectly resolve claim suspends using proper reference guides systems resolution accountable researching history records determining claim processing issues providing claim status lead processor supervisor review claims coordination benefits medicare medicaid insurance carriers collaborate daily supervisor team leads team members provide exemplary service customers claim processor company name city state evaluated new provider customer claims information required processing identified claim discrepancies determined appropriate resolution processing determined claims returned denied adjudicated based policy procedure manuals trained temporary staff new hire employees claim processing policies procedures system applications provided feedback management regarding progress temporary staff new hires gave additional training assistance needed reviewed resolved claim inquiries regarding overpayments benefits pricing rate issues manually priced claims based provider contract required information participated tested new systems implementation configuration highmark applications prior turnkey evaluated tested new managed care software programs development procedures used verify programs function according user requirements performed plan testing produced status updates management systems used tbs bluechip idm formats bluesquared ocr customer service representative company name city state managed customer provider calls regarding benefits eligibility claims reviewed benefits understanding applications benefits requested identification cards certificates credible coverage collaborated providers resolving claims issues effort provide excellent service members provided timely resolution callback provider customers regarding concerns assisted members online navigation website assisted providers navinet systems used tbs bluechip idm formats avaya phone system team lead bluecard host adjustments company name city state provided subject matter direction team members assisted complex claim issues educated team new claim processes new updated procedures system updates performed audits randomly selected letters sent provider provided assistance supervisor managing workflow delegating work based expertise reported systems issues benefit discrepancies configurations analyst developed modified letters providers contacted home plans regarding claim issues participated compiling production reports timesheets management reviewed responded inquiries providers bluecard plans requesting adjustments claims underpaid overpaid maintained production quality standards systems used wgs inter plan messaging facets etm ultera networx citrix edi enrollment specialist company name city state identified resolved discrepancies enrollment applications group transmittals processed request additions changes reinstatements terminations requested additional information needed marketing representatives groups members analyzed group enrollment forms rate tier changes updated mhs facets msiq sliq underwriting assistant company name city state acted liaison verify research track monitor specific case issues prepared information mgu specific aggregate benefits census reports reviewed census specific aggregate reports correct calculations followed client request acted liaison customer underwriter provided support underwriters quotation process new business gathered input data sales underwriting systems monitor track quote activity education training present behavioral science wilmington university behavioral science accounting franklin morris business academy accounting diploma general studies john w hallahan catholic high school general studies skills analyst avaya benefits citrix client direction forms ibm insurance letters mainframe managing marketing messaging sharepoint navigation phone system policies pricing processes progress quality researching research sales supervisor underwriter underwriting website workflow
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client advocate escalation specialist summary experienced years high level executive support roles organized professional committed delivering high quality results little supervision jack trades wearer many hats highlights results oriented directed strong problem solver dedicated team player strong interpersonal skills microsoft office proficiency experience client advocate escalation specialist nov may company name city state takeover escalated calls customer service coached customer service representatives improve skills business manager hr coordinator training coordinator receptionist jun oct company name city state managed administrative accounting financial purchasing functions office individuals supported assisted recruiting orientating new employees performed bi weekly payroll reconciled payroll created payroll reports used budgeting adjust staffing managed audited employee personnel training files maintained employee training database ensured employees current training purchased office janitorial supplies acted receptionist managed multi line telephone system records management document management system implementer jan nov company name city state assisted building dms library fit global model site assisted department site wide document audits telerecruiter feb jun company name city state contacted blood donors scheduled future appointments updated contact information trained new telerecruiters student administrative assistant vice chancellor sep sep company name city state independently created database audited university resident alien files university hr department free time saved university minimum potential fines managed university utilities legal bills contract database created maintained database university business travel account education bachelor arts political science pre law university new orleans city state classes online interfere work certificate paralegal east tennessee university city state skills strong clerical management administrative skills microsoft office customer serviceclient advocate escalation specialist summary experienced years high level executive support roles organized professional committed delivering high quality results little supervision jack trades wearer many hats highlights results oriented directed strong problem solver dedicated team player strong interpersonal skills microsoft office proficiency experience client advocate escalation specialist nov may company name city state takeover escalated calls customer service coached customer service representatives improve skills business manager hr coordinator training coordinator receptionist jun oct company name city state managed administrative accounting financial purchasing functions office individuals supported assisted recruiting orientating new employees performed bi weekly payroll reconciled payroll created payroll reports used budgeting adjust staffing managed audited employee personnel training files maintained employee training database ensured employees current training purchased office janitorial supplies acted receptionist managed multi line telephone system records management document management system implementer jan nov company name city state assisted building dms library fit global model site assisted department site wide document audits telerecruiter feb jun company name city state contacted blood donors scheduled future appointments updated contact information trained new telerecruiters student administrative assistant vice chancellor sep sep company name city state independently created database audited university resident alien files university hr department free time saved university minimum potential fines managed university utilities legal bills contract database created maintained database university business travel account education bachelor arts political science pre law university new orleans city state classes online interfere work certificate paralegal east tennessee university city state skills strong clerical management administrative skills microsoft office customer service
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sexual assault crisis counselor victim advocate core qualifications microsoft office general computer skills education august master social work fordham university city may bachelor arts social services quinnipiac university state social services may associate science human services naugatuck valley cc state human services experience current sexual assault crisis counselor victim advocate company name city state one one trauma informed crisis counseling clients emphasis empowerment provide advocacy accompaniment clients hospital police court level provide support counseling family members friends victims community outreach facilitates multiple support groups men women various community agencies legislative advocacy committee liaison attend multiple community meetings roundtables committees teams clinical social work intern company name city state visited clients homes nursing facilities hospital setting maintained caseload clients provided psych social initial updated assessments developed care plans clients families coordinated community services clients families community educator intern company name city state facilitated educational training community domestic violence sexual assault supervisor company name city state train supervise employees new supervisors social work intern company name city state developed implemented curriculum issues domestic violence sexual assault self esteem male female support groups skills active listening curriculum development group facilitation crisis counselingsexual assault crisis counselor victim advocate core qualifications microsoft office general computer skills education august master social work fordham university city may bachelor arts social services quinnipiac university state social services may associate science human services naugatuck valley cc state human services experience current sexual assault crisis counselor victim advocate company name city state one one trauma informed crisis counseling clients emphasis empowerment provide advocacy accompaniment clients hospital police court level provide support counseling family members friends victims community outreach facilitates multiple support groups men women various community agencies legislative advocacy committee liaison attend multiple community meetings roundtables committees teams clinical social work intern company name city state visited clients homes nursing facilities hospital setting maintained caseload clients provided psych social initial updated assessments developed care plans clients families coordinated community services clients families community educator intern company name city state facilitated educational training community domestic violence sexual assault supervisor company name city state train supervise employees new supervisors social work intern company name city state developed implemented curriculum issues domestic violence sexual assault self esteem male female support groups skills active listening curriculum development group facilitation crisis counseling
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direct client coordinator counselor victim advocate professional experience current direct client coordinator counselor victim advocate company name city state conducts individual counseling sessions clients address social emotional interpersonal deficits related sexual trauma abuse facilitates psychoeducational support groups consisting clients focusing coping skills emotional regulation sexual abuse recovery interacts agency clinicians external resources school community personnel charts records confidential information client files effectively manages time caseloads based agency needs counseling court advocacy groups community education etc quickly responds crisis situations severe mental health behavioral issues arose conducts outreach advocacy rehabilitative services regular cases crisis intervention collaborates programs community agencies enhance treatment processes clients properly trained supervised crisis line volunteers strengthened agency rapport law enforcement officers court officials community service agencies sales lead company name oversee operations sales floor directing employees resolve customer complaints regarding sales service open close cash registers performing tasks counting money separating charge slips coupons vouchers balancing cash drawers making deposits credit coach responsible tracking number store credit cards opened month holding employee training meetings encourage sales recommend select help locate obtain merchandise based customer needs desires maintain knowledge current sales promotions policies regarding payment exchanges security practices watch recognize security risks thefts know prevent handle situations district manager salon manager marketing manager company name city state manage staff multiple tanning salons salt lake valley preparing work schedules assigning specific duties determine staffing requirements interview hire train new employees oversee personnel processes review financial statements sales activity reports performance data measure productivity goal achievement determine areas needing cost reduction program improvement develop implement product marketing strategies including advertising campaigns sales promotions perform sales floor work greeting assisting customers stocking shelves taking inventory salon sales service representative identify prospective customers using business directories following leads existing clients attending trade shows conferences assist new salon owners aspects business including product equipment purchase software requirements licensing requirements marketing strategies estimate quote prices tanning beds tanning bulbs service maintenance credit terms warranties delivery dates arrange direct delivery installation products tanning equipment consult clients sales tanning bed installs resolve problems provide ongoing support education training master arts psychology mft pcc dual emphasis brandman university city state usa currently maintaining gpa bachelor science psychology university utah city state usa centennial scholarship recipient personal information volunteer time joaquin year old boy autism spectrum home based treatment program called son rise program work various goals play sessions eye contact social referencing interpersonal skills gestures build relational aspects therapy recognize small changes social behaviors participate dialogue session program director continue learning techniques review goals interests son rise home volunteer september march skills advertising cash registers coach conferences cost reduction credit resolve customer complaints clients delivery directing employee training financial statements inventory law enforcement marketing strategies meetings money personnel policies processes product marketing reporting sales staffing trade shows trauma additional information autism treatment centers america son rise home volunteer september march volunteer time joaquin year old boy autism spectrum home based treatment program called son rise program work various goals play sessions eye contact social referencing interpersonal skills gestures build relational aspects therapy recognize small changes social behaviors participate dialogue session program director continue learning techniques review goalsdirect client coordinator counselor victim advocate professional experience current direct client coordinator counselor victim advocate company name city state conducts individual counseling sessions clients address social emotional interpersonal deficits related sexual trauma abuse facilitates psychoeducational support groups consisting clients focusing coping skills emotional regulation sexual abuse recovery interacts agency clinicians external resources school community personnel charts records confidential information client files effectively manages time caseloads based agency needs counseling court advocacy groups community education etc quickly responds crisis situations severe mental health behavioral issues arose conducts outreach advocacy rehabilitative services regular cases crisis intervention collaborates programs community agencies enhance treatment processes clients properly trained supervised crisis line volunteers strengthened agency rapport law enforcement officers court officials community service agencies sales lead company name oversee operations sales floor directing employees resolve customer complaints regarding sales service open close cash registers performing tasks counting money separating charge slips coupons vouchers balancing cash drawers making deposits credit coach responsible tracking number store credit cards opened month holding employee training meetings encourage sales recommend select help locate obtain merchandise based customer needs desires maintain knowledge current sales promotions policies regarding payment exchanges security practices watch recognize security risks thefts know prevent handle situations district manager salon manager marketing manager company name city state manage staff multiple tanning salons salt lake valley preparing work schedules assigning specific duties determine staffing requirements interview hire train new employees oversee personnel processes review financial statements sales activity reports performance data measure productivity goal achievement determine areas needing cost reduction program improvement develop implement product marketing strategies including advertising campaigns sales promotions perform sales floor work greeting assisting customers stocking shelves taking inventory salon sales service representative identify prospective customers using business directories following leads existing clients attending trade shows conferences assist new salon owners aspects business including product equipment purchase software requirements licensing requirements marketing strategies estimate quote prices tanning beds tanning bulbs service maintenance credit terms warranties delivery dates arrange direct delivery installation products tanning equipment consult clients sales tanning bed installs resolve problems provide ongoing support education training master arts psychology mft pcc dual emphasis brandman university city state usa currently maintaining gpa bachelor science psychology university utah city state usa centennial scholarship recipient personal information volunteer time joaquin year old boy autism spectrum home based treatment program called son rise program work various goals play sessions eye contact social referencing interpersonal skills gestures build relational aspects therapy recognize small changes social behaviors participate dialogue session program director continue learning techniques review goals interests son rise home volunteer september march skills advertising cash registers coach conferences cost reduction credit resolve customer complaints clients delivery directing employee training financial statements inventory law enforcement marketing strategies meetings money personnel policies processes product marketing reporting sales staffing trade shows trauma additional information autism treatment centers america son rise home volunteer september march volunteer time joaquin year old boy autism spectrum home based treatment program called son rise program work various goals play sessions eye contact social referencing interpersonal skills gestures build relational aspects therapy recognize small changes social behaviors participate dialogue session program director continue learning techniques review goals
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domestic violence sexual assault advocate professional summary certified massachusetts domestic violence sexual assault advocate driven help survivors overcome numerous intersecting social mental emotional obstacles experience developing facilitating groups many age groups populations excellent outreach background skill highlights individual counseling group facilitation risk assessment program development youth advocacy court advocacy outreach case management professional experience company name july current domestic violence sexual assault advocate city state one one counseling addressing emotional needs coping skills goals planning survivors domestic violence sexual assault often maintaining caseload clients one time cross trained court advocate helping people access restraining orders haverhill district courthouse created facilitated first successful women support group survivors domestic violence sexual assault ywca haverhill regular attendance women successfully built rebuilt relationships agencies greater haverhill community turn helped secure donations help clients programs conducted training presentations community regarding healthy relationships domestic violence sexual assault technology safety codependency coping skills care relevant social issues age groups including haverhill public schools agencies developed empowerment group girls age school takes place twice week become one popular school options middle school program currently expanding middle schools company name january may student intern city state assisted attorney samdperil major homicide trial including input trial strategy conducted client interviews behalf attorney samdperil organized case files discovery materials prepare trial attended criminal family court proceedings depositions meetings related current cases performed research tasks needed took secretarial duties absence paralegal performed research clients plaintiffs order aid case strategy company name january january student advocate assistant outreach coordinator city state organized community educators secondary group volunteers sexual harassment rape prevention program planned organized arranged presentations participation programs classrooms residence halls university events designed implemented new work flow processes improve productivity digitized archives newspaper articles related sexual assault new england dated back staffed emergency help line campus one one guidance students including phone based counseling referrals survivors sexual assault company name january current customer service representative city state learned cash register money skills well inventory ordering opened closed operation trained managed employees worked supervisory position worked well pressure alone demonstrated excellent time management multitasking skills raising cooking waffles managing delicate equipment company name january january research assistant legal socialization lab city state graduate level statistical analysis research undergraduate years honed presentation skills presenting defending original research legal socialization youth behavior criminal behavior violent video games bullying gained proficiency using spss microsoft excel microsoft office software edited manuscripts original research collaborative fast paced competitive environment company name january january safezones facilitator office multicultural student affairs city state participated intensive training included understanding speak publicly issues often considered socially uncomfortable make people ease difficult conversations facilitated conversation participation supportive sincere manner trained staff resident support students lgbtq topics concerns identities campus company name january january peer mediator city state lead depth training seminars problem solving particularly campus sorority fraternity houses leading positive outcomes happier community houses overhauled previously held opinions view conflict several different perspectives find mutually satisfying resolution company name january current server city state formed long lasting relationships customers coworkers fast paced multitasking environment awarded additional responsibilities time working cook bus person waitress dishwasher also supervising employees learned valuable customer service skills time management skills education training university new hampshire may bachelor arts psychology justice studies forensics psychology justice studies forensics skills conflict resolution advocacy group facilitation program development youth advocacy outreach microsoft office training counseling customer service skills data entry database editing skills money handling multitasking presenting problem solving programming public speaking research safety secretarial seminars staffing statistical analysis strategy supervising phone time managementdomestic violence sexual assault advocate professional summary certified massachusetts domestic violence sexual assault advocate driven help survivors overcome numerous intersecting social mental emotional obstacles experience developing facilitating groups many age groups populations excellent outreach background skill highlights individual counseling group facilitation risk assessment program development youth advocacy court advocacy outreach case management professional experience company name july current domestic violence sexual assault advocate city state one one counseling addressing emotional needs coping skills goals planning survivors domestic violence sexual assault often maintaining caseload clients one time cross trained court advocate helping people access restraining orders haverhill district courthouse created facilitated first successful women support group survivors domestic violence sexual assault ywca haverhill regular attendance women successfully built rebuilt relationships agencies greater haverhill community turn helped secure donations help clients programs conducted training presentations community regarding healthy relationships domestic violence sexual assault technology safety codependency coping skills care relevant social issues age groups including haverhill public schools agencies developed empowerment group girls age school takes place twice week become one popular school options middle school program currently expanding middle schools company name january may student intern city state assisted attorney samdperil major homicide trial including input trial strategy conducted client interviews behalf attorney samdperil organized case files discovery materials prepare trial attended criminal family court proceedings depositions meetings related current cases performed research tasks needed took secretarial duties absence paralegal performed research clients plaintiffs order aid case strategy company name january january student advocate assistant outreach coordinator city state organized community educators secondary group volunteers sexual harassment rape prevention program planned organized arranged presentations participation programs classrooms residence halls university events designed implemented new work flow processes improve productivity digitized archives newspaper articles related sexual assault new england dated back staffed emergency help line campus one one guidance students including phone based counseling referrals survivors sexual assault company name january current customer service representative city state learned cash register money skills well inventory ordering opened closed operation trained managed employees worked supervisory position worked well pressure alone demonstrated excellent time management multitasking skills raising cooking waffles managing delicate equipment company name january january research assistant legal socialization lab city state graduate level statistical analysis research undergraduate years honed presentation skills presenting defending original research legal socialization youth behavior criminal behavior violent video games bullying gained proficiency using spss microsoft excel microsoft office software edited manuscripts original research collaborative fast paced competitive environment company name january january safezones facilitator office multicultural student affairs city state participated intensive training included understanding speak publicly issues often considered socially uncomfortable make people ease difficult conversations facilitated conversation participation supportive sincere manner trained staff resident support students lgbtq topics concerns identities campus company name january january peer mediator city state lead depth training seminars problem solving particularly campus sorority fraternity houses leading positive outcomes happier community houses overhauled previously held opinions view conflict several different perspectives find mutually satisfying resolution company name january current server city state formed long lasting relationships customers coworkers fast paced multitasking environment awarded additional responsibilities time working cook bus person waitress dishwasher also supervising employees learned valuable customer service skills time management skills education training university new hampshire may bachelor arts psychology justice studies forensics psychology justice studies forensics skills conflict resolution advocacy group facilitation program development youth advocacy outreach microsoft office training counseling customer service skills data entry database editing skills money handling multitasking presenting problem solving programming public speaking research safety secretarial seminars staffing statistical analysis strategy supervising phone time management
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lead pharmacy technician advocate supervisor experience lead pharmacy technician advocate supervisor june current company name city state assist pharmacist provision pharmaceutical care reviewing collecting entering data used pharmacists directly supervise pharmacy technicians keep constant flow accountable managing day day activities technician staff scheduling technicians providing staff development supervision licensed pharmacist assist various activities pharmacy department maintaining functions accordance standard written procedures enter prescriptions nrx program prepare pharmaceuticals dispensing patients compounding products combining several ingredients review calculations measurements licensed pharmacist needed assist business pharmacy manager daily drug orders accounts counter pharmacy retail b assist inventory control reconcile receiving checking orders requested stock medication shelves rotation stock check outdated medications process returns answer multi line phones register patients deliver superb customer service case management advocate behalf patient promptly effectively order medications pharmaceutical companies conduct patient intake interview applications applying assist patients properly completing documentation entrance medication assistance program properly maintain patient status program completing filing referrals data entry apply programs timely manner track eligibility status determined program complete renewal process inform patients community resources available assistance major responsibilities include limited leadership quality improvement orientation training projects compute depth mathematical skills necessary accurately calculate fractions ratios percentages totals work collaboration director pharmacy meet departmental goals objectives superb communication skills necessary follow verbal written instructions including ability understand technical pharmaceutical terminology fill update lists using department computer record keeping techniques including upkeep inventory pharmaceuticals stock restaurant manager april company name city state ensured restaurant operated efficiently profitably maintaining reputation ethos coordinated variety activities handling business performance maintain high standards food service health safety requirements combined strategic planning day day management activities shift pattern organization particularly marketing business development created executed plans restaurant sales profit staff development budget setting developed weekly monthly food planning coordinating menus keep fast paced highly demanding industry clinic clerk december august company name city state promptly schedule check check patients appointments make specialty referral appointments maintain medical records date send medical facilities request collect handle process medical insurance accept co pays payments clinic visits set new charts prepare following day assist handling management functions maintain constant streamline receive organize preserve vital patient information orderly manner make certain stationary basic office equipment available times maintain calendar doctors visits schedules appointments seminars house translator patients physicians nurses education bachelors behavior science march bellevue university city state behavior science national pharmacy technician certification ptcb present certification nebraska pharmacy technician general studies metro community college city state general studies skills streamline basic budget business development maintain calendar case management charts communication skills customer service data entry documentation fast filing insurance inventory inventory control leadership director managing marketing office equipment assist patients pharmacy technician profit quality receiving record keeping retail safety sales scheduling seminars staff development strategic planning supervision technician phones translator writtenlead pharmacy technician advocate supervisor experience lead pharmacy technician advocate supervisor june current company name city state assist pharmacist provision pharmaceutical care reviewing collecting entering data used pharmacists directly supervise pharmacy technicians keep constant flow accountable managing day day activities technician staff scheduling technicians providing staff development supervision licensed pharmacist assist various activities pharmacy department maintaining functions accordance standard written procedures enter prescriptions nrx program prepare pharmaceuticals dispensing patients compounding products combining several ingredients review calculations measurements licensed pharmacist needed assist business pharmacy manager daily drug orders accounts counter pharmacy retail b assist inventory control reconcile receiving checking orders requested stock medication shelves rotation stock check outdated medications process returns answer multi line phones register patients deliver superb customer service case management advocate behalf patient promptly effectively order medications pharmaceutical companies conduct patient intake interview applications applying assist patients properly completing documentation entrance medication assistance program properly maintain patient status program completing filing referrals data entry apply programs timely manner track eligibility status determined program complete renewal process inform patients community resources available assistance major responsibilities include limited leadership quality improvement orientation training projects compute depth mathematical skills necessary accurately calculate fractions ratios percentages totals work collaboration director pharmacy meet departmental goals objectives superb communication skills necessary follow verbal written instructions including ability understand technical pharmaceutical terminology fill update lists using department computer record keeping techniques including upkeep inventory pharmaceuticals stock restaurant manager april company name city state ensured restaurant operated efficiently profitably maintaining reputation ethos coordinated variety activities handling business performance maintain high standards food service health safety requirements combined strategic planning day day management activities shift pattern organization particularly marketing business development created executed plans restaurant sales profit staff development budget setting developed weekly monthly food planning coordinating menus keep fast paced highly demanding industry clinic clerk december august company name city state promptly schedule check check patients appointments make specialty referral appointments maintain medical records date send medical facilities request collect handle process medical insurance accept co pays payments clinic visits set new charts prepare following day assist handling management functions maintain constant streamline receive organize preserve vital patient information orderly manner make certain stationary basic office equipment available times maintain calendar doctors visits schedules appointments seminars house translator patients physicians nurses education bachelors behavior science march bellevue university city state behavior science national pharmacy technician certification ptcb present certification nebraska pharmacy technician general studies metro community college city state general studies skills streamline basic budget business development maintain calendar case management charts communication skills customer service data entry documentation fast filing insurance inventory inventory control leadership director managing marketing office equipment assist patients pharmacy technician profit quality receiving record keeping retail safety sales scheduling seminars staff development strategic planning supervision technician phones translator written
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court appointed special advocate abused neglected children summary highly motivated licensed social worker years experience working children adolescents various environments seeks advocate connect collaborate individuals families help overcome barriers affect daily life highlights emergency response training suicide risk assessments basic cardiac life support bcls certified case management excellent organization documentation creating following treatment plans collaborative culturally competent experience september current company name city state court appointed special advocate abused neglected children collaborated guardian ad litem child protective service workers mental health professionals teachers parents maintained monthly contact client families evaluated addressed individual client needs concerns wrote court reports case plans maintained case history records wrote detailed reports managed caseloads acted advocate client rights february current company name city state emergency medical technician social worker volunteer assist community public education support prevention efforts assist local major disasters attend trainings education seminars september may company name city state social work intern semiweekly worked indirect supervision school social worker conducted individual group counseling provided crisis management attended iep staff meetings worked collaboratively teachers parents individually created followed maintained intervention plans kept detailed narrative reports client interactions assisted students setting outside resources participated risk assessments practiced cognitive behavioral motivational enhancement techniques maintained caseload clients working strict deadlines september may company name city state social worker intern week interned elementary school school social worker hours responsibilities included individual counseling group counseling creating following treatment plans following behavioral plans emotional support attending iep meetings presented case history material review discussion staff members evaluated addressed individual client needs concerns september may company name city state social work intern indirect supervision school social worker week hour provided individual counseling addition helped create personal plans action order students concentrate better school environment january january company name city state child care provided daily summer school care young boy autism spectrum disorder completed summer school regular school assignments visited educational physical fitness facilities assisted behavior emotional problems designed effective behavioral modification program september may company name city state hippotherapy volunteer accompanied occupational therapists guiding medically challenged children hippotherapy sessions september december company name city state research intern interned settlement music school research team west chester university assessing correlation poverty learning collected maintained data collaborated teachers staff student schedules assisted teachers daily classroom activities september august company name city state girl scout leader effectively coordinated led daisy girl scout troops several years assisted moving ceremonies created lesson activity plans collaborated parents february february company name city state foster care assistant assisted care medical special needs children foster system effectively maintained fed children gastrostomy tube provided respite care child autism heart defect education west chester university city state social work master social work education program evaluation policy analysis continuing education recognizing reporting child abuse cognitive behavioral therapy coursework structural family therapy seminar cognitive processing therapy trauma informed education acceptance commitment therapy west chester university city state psychology bachelor arts deans list admitted honorary society member autism speaks u group delaware county community college city state psychology associates psychology presidents honor list admitted honorary society skills compassionate active listener experienced working individuals groups independent strong communicator knowledge child development self awareness empathyboundary setting time managementcourt appointed special advocate abused neglected children summary highly motivated licensed social worker years experience working children adolescents various environments seeks advocate connect collaborate individuals families help overcome barriers affect daily life highlights emergency response training suicide risk assessments basic cardiac life support bcls certified case management excellent organization documentation creating following treatment plans collaborative culturally competent experience september current company name city state court appointed special advocate abused neglected children collaborated guardian ad litem child protective service workers mental health professionals teachers parents maintained monthly contact client families evaluated addressed individual client needs concerns wrote court reports case plans maintained case history records wrote detailed reports managed caseloads acted advocate client rights february current company name city state emergency medical technician social worker volunteer assist community public education support prevention efforts assist local major disasters attend trainings education seminars september may company name city state social work intern semiweekly worked indirect supervision school social worker conducted individual group counseling provided crisis management attended iep staff meetings worked collaboratively teachers parents individually created followed maintained intervention plans kept detailed narrative reports client interactions assisted students setting outside resources participated risk assessments practiced cognitive behavioral motivational enhancement techniques maintained caseload clients working strict deadlines september may company name city state social worker intern week interned elementary school school social worker hours responsibilities included individual counseling group counseling creating following treatment plans following behavioral plans emotional support attending iep meetings presented case history material review discussion staff members evaluated addressed individual client needs concerns september may company name city state social work intern indirect supervision school social worker week hour provided individual counseling addition helped create personal plans action order students concentrate better school environment january january company name city state child care provided daily summer school care young boy autism spectrum disorder completed summer school regular school assignments visited educational physical fitness facilities assisted behavior emotional problems designed effective behavioral modification program september may company name city state hippotherapy volunteer accompanied occupational therapists guiding medically challenged children hippotherapy sessions september december company name city state research intern interned settlement music school research team west chester university assessing correlation poverty learning collected maintained data collaborated teachers staff student schedules assisted teachers daily classroom activities september august company name city state girl scout leader effectively coordinated led daisy girl scout troops several years assisted moving ceremonies created lesson activity plans collaborated parents february february company name city state foster care assistant assisted care medical special needs children foster system effectively maintained fed children gastrostomy tube provided respite care child autism heart defect education west chester university city state social work master social work education program evaluation policy analysis continuing education recognizing reporting child abuse cognitive behavioral therapy coursework structural family therapy seminar cognitive processing therapy trauma informed education acceptance commitment therapy west chester university city state psychology bachelor arts deans list admitted honorary society member autism speaks u group delaware county community college city state psychology associates psychology presidents honor list admitted honorary society skills compassionate active listener experienced working individuals groups independent strong communicator knowledge child development self awareness empathyboundary setting time management
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customer service agent professional summary obtain position necessary tools order provide excellent customer service one allow room advancement continued educational training skill highlights medical terminology close attention detail icd international classification disease multi tasker office support phones faxing filing records maintenance professional excellent verbal communication familiar commercial private insurance resourceful reliable worker excellent problem solver insurance collections procedures composed professional demeanor key kpm administrative assistant billing cpr certified cpt data entry nexgen ehr dispatching documentation filing goldmine scanning indexing lawson medisoft microsoft excel typing wpm workflow onbase heat fast track allegra artiva professional experience customer service agent february current company name city state answering phones discussing patient accounts patients providing assistance patients bills reading eob provide information collecting payments scheduling payment plans large balance accounts updating patient information allegra changing strategy accounts update insurance information schedule claims sent print mail documents financial assistance forms itemized bills statements receipts fax documents duties assigned management file clerk july february company name city state sorting prepping paper termed employee files accurately removing confidential patient information employee files prior scanning indexing working daily report onbase workflow ensure applications check information properly scanned indexed employees chart scanning indexing supporting documents manual entry information heat application prepping sorting educationassistance documentation prior scanning upload index documents sent e mail medical records online queue dme billing specialist march company name city state responsible obtaining evidence durable medical equipment dispensed billing charges equipment patient insurance company obtaining evidence limited reading doctor surgical notes locating applying appropriate diagnosis code icd order ensure coverage locating abn physical documentation scanned patient medical chart medicare billing maintaining deadlines timely filing limits set forth appropriate insurance provider patient researched cpt icd coding discrepancies compliance reimbursement accuracy maintained strict patient physician confidentiality billing document specialist may march company name city state responsible data entry orders durable medical equipment dispensed advocate hospital emergency rooms doctor offices applying correct icd code code coordinate based equipment provided responsible answering dispatching calls facility using alcatel overhead paging well phones assisted patients questions regards delivery equipment services provided assisted walk patients picking returning equipment created letters certificates medical necessity durable medical respiratory equipment contacted physician offices obtain form documentation billing purposes searched data base appropriate diagnosis codes abn signed physician orders order provide proof billing patient insurance provider volunteer experience wlq committee years respect initiative committee yrs researched cpt icd coding discrepancies compliance reimbursement accuracy education training aas medical billing coding reimbursement bryant stratton college city billing coding reimbursement health service administration continuing education medical coding reimbursement medical administrative assistant certificate completion admin assistance everest college city state medical administrative assistance skills key administrative assistant attention detail billing cpr certified cpt data entry data base delivery diagnosis dispatching documentation e mail fast faxing filing forth goldmine icd indexing insurance lawson letters notes medical coding medical terminology medisoft microsoft excel office problem solver coding reading scanning sorting phones typing wpm verbal communication allegra artivacustomer service agent professional summary obtain position necessary tools order provide excellent customer service one allow room advancement continued educational training skill highlights medical terminology close attention detail icd international classification disease multi tasker office support phones faxing filing records maintenance professional excellent verbal communication familiar commercial private insurance resourceful reliable worker excellent problem solver insurance collections procedures composed professional demeanor key kpm administrative assistant billing cpr certified cpt data entry nexgen ehr dispatching documentation filing goldmine scanning indexing lawson medisoft microsoft excel typing wpm workflow onbase heat fast track allegra artiva professional experience customer service agent february current company name city state answering phones discussing patient accounts patients providing assistance patients bills reading eob provide information collecting payments scheduling payment plans large balance accounts updating patient information allegra changing strategy accounts update insurance information schedule claims sent print mail documents financial assistance forms itemized bills statements receipts fax documents duties assigned management file clerk july february company name city state sorting prepping paper termed employee files accurately removing confidential patient information employee files prior scanning indexing working daily report onbase workflow ensure applications check information properly scanned indexed employees chart scanning indexing supporting documents manual entry information heat application prepping sorting educationassistance documentation prior scanning upload index documents sent e mail medical records online queue dme billing specialist march company name city state responsible obtaining evidence durable medical equipment dispensed billing charges equipment patient insurance company obtaining evidence limited reading doctor surgical notes locating applying appropriate diagnosis code icd order ensure coverage locating abn physical documentation scanned patient medical chart medicare billing maintaining deadlines timely filing limits set forth appropriate insurance provider patient researched cpt icd coding discrepancies compliance reimbursement accuracy maintained strict patient physician confidentiality billing document specialist may march company name city state responsible data entry orders durable medical equipment dispensed advocate hospital emergency rooms doctor offices applying correct icd code code coordinate based equipment provided responsible answering dispatching calls facility using alcatel overhead paging well phones assisted patients questions regards delivery equipment services provided assisted walk patients picking returning equipment created letters certificates medical necessity durable medical respiratory equipment contacted physician offices obtain form documentation billing purposes searched data base appropriate diagnosis codes abn signed physician orders order provide proof billing patient insurance provider volunteer experience wlq committee years respect initiative committee yrs researched cpt icd coding discrepancies compliance reimbursement accuracy education training aas medical billing coding reimbursement bryant stratton college city billing coding reimbursement health service administration continuing education medical coding reimbursement medical administrative assistant certificate completion admin assistance everest college city state medical administrative assistance skills key administrative assistant attention detail billing cpr certified cpt data entry data base delivery diagnosis dispatching documentation e mail fast faxing filing forth goldmine icd indexing insurance lawson letters notes medical coding medical terminology medisoft microsoft excel office problem solver coding reading scanning sorting phones typing wpm verbal communication allegra artiva
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manager digital marketing communications objective obtain health analytic consultant position unitedhealthcare professional career continuing utilize expand analytic organizational interpersonal skills skills years experience healthcare business development marketing planning analysis develop manage website advocate physician partners regarding managed care clinical integration population health management programs mined data provide qualitative quantitative analysis key stakeholders including executive team regarding business initiatives implement innovative solutions manage improve patient health strategies include incorporating wearable apps patient portal telehealth appointments online scheduling immediate care extensive knowledge skills experience technical databases software content management systems html code google analytics google adwords microsoft office excel outlook powerpoint sharepoint word professional experience manager digital marketing communications aug current company name project manager advocate new physician profiles increase new patient appointments producing downstream revenue based patient physician profile views increase total calls yoy launched site months implemented benchmark assessment reviewed evaluated integrated healthcare systems nationwide presented executive summary outlined results recommendations improvements develop data driven strategies transform consumer intent action drive conversions project manager amgdoctors com increase visits yoy increase pageviews traffic comes mobile devices due responsive design social media ad campaigns web appointments scheduled amg doctors com producing million dollars downstream revenue based patient manager advocatedocs com advocate first digital physician platform providing latest alerts policies physician referral database exponential monthly growth mom collaborated managed care team develop online communications monitor expenditures ensure implementation projects cost effective senior web specialist jun aug company name implement manage continuous improvements based digital dashboards market research increase effectiveness amgdoctors com online marketing initiatives research implement effective online strategies optimize search engine optimization seo page titles content design meta alt tags headings links images develop google adwords campaigns meeting customers conducting research developing proposal developing google ads keywords tracking results using google analytics modifying campaigns improve results prepare present review reports variety databases google analytics identify prioritize delegate projects team members project elements include edits adding content design layout project updates project review senior planning analyst jan jun company name conducted online competitive analysis order identify competitor strategies specific site system growth initiatives created presented market assessments recommendations executive management based analytic results analyzed physician loyalty market share jan aug company name interim director crm data warehouse managed crm data warehouse budget system hospital initiatives developed crm projects determine return investment marketing department departments strategic planning growth identified internal customers needs collected data obtaining customers objectives using crm database interpreted results assist strategic planning marketing developed conducted crm training planning crm analyst internal customers entailed data sources relational databases setting theories building filters queries creating mail lists generating standard reports producing demographic profiles encounter analysis determining roi created sql reports using crm database filtered data allegra idx contact center database credentialing office physician lists internal customer patient sourcelists analyzed compiled results organized report presented data system departmental strategic planning education masters science public service management healthcare administration depaul university public service management healthcare administration bachelor science biological sciences university illinois biological sciences professional affiliations member american marketing association member depaul university alumni association member university illinois alumni association awards bia kelsey golocal award sales revenue best healthcare provider integrated ad campaign internet advertising awardmanager digital marketing communications objective obtain health analytic consultant position unitedhealthcare professional career continuing utilize expand analytic organizational interpersonal skills skills years experience healthcare business development marketing planning analysis develop manage website advocate physician partners regarding managed care clinical integration population health management programs mined data provide qualitative quantitative analysis key stakeholders including executive team regarding business initiatives implement innovative solutions manage improve patient health strategies include incorporating wearable apps patient portal telehealth appointments online scheduling immediate care extensive knowledge skills experience technical databases software content management systems html code google analytics google adwords microsoft office excel outlook powerpoint sharepoint word professional experience manager digital marketing communications aug current company name project manager advocate new physician profiles increase new patient appointments producing downstream revenue based patient physician profile views increase total calls yoy launched site months implemented benchmark assessment reviewed evaluated integrated healthcare systems nationwide presented executive summary outlined results recommendations improvements develop data driven strategies transform consumer intent action drive conversions project manager amgdoctors com increase visits yoy increase pageviews traffic comes mobile devices due responsive design social media ad campaigns web appointments scheduled amg doctors com producing million dollars downstream revenue based patient manager advocatedocs com advocate first digital physician platform providing latest alerts policies physician referral database exponential monthly growth mom collaborated managed care team develop online communications monitor expenditures ensure implementation projects cost effective senior web specialist jun aug company name implement manage continuous improvements based digital dashboards market research increase effectiveness amgdoctors com online marketing initiatives research implement effective online strategies optimize search engine optimization seo page titles content design meta alt tags headings links images develop google adwords campaigns meeting customers conducting research developing proposal developing google ads keywords tracking results using google analytics modifying campaigns improve results prepare present review reports variety databases google analytics identify prioritize delegate projects team members project elements include edits adding content design layout project updates project review senior planning analyst jan jun company name conducted online competitive analysis order identify competitor strategies specific site system growth initiatives created presented market assessments recommendations executive management based analytic results analyzed physician loyalty market share jan aug company name interim director crm data warehouse managed crm data warehouse budget system hospital initiatives developed crm projects determine return investment marketing department departments strategic planning growth identified internal customers needs collected data obtaining customers objectives using crm database interpreted results assist strategic planning marketing developed conducted crm training planning crm analyst internal customers entailed data sources relational databases setting theories building filters queries creating mail lists generating standard reports producing demographic profiles encounter analysis determining roi created sql reports using crm database filtered data allegra idx contact center database credentialing office physician lists internal customer patient sourcelists analyzed compiled results organized report presented data system departmental strategic planning education masters science public service management healthcare administration depaul university public service management healthcare administration bachelor science biological sciences university illinois biological sciences professional affiliations member american marketing association member depaul university alumni association member university illinois alumni association awards bia kelsey golocal award sales revenue best healthcare provider integrated ad campaign internet advertising award
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mds coordinator skills skills used enjoy challenging sticks try best best enjoy working team self needed staff lpn smith village chicago il october april responsibilities provide patient care manage team cna injections diabetic management cva cases wound care gt management psych care med surg assited living care iv care management etc participated completed weeks training total mds rai process understanding principals process rai pps obra regulations guidelines understanding mds coding obra pps able accurately assess activities daily living pps medicare timing scheduling familiar care assessments caas understanding rug iv payment prospective system clinical reimbursement quality care maximization skilled nursing facility state federal medicare reimbursement programs utilizing rug iv guidelines vital signs injections glucose testing dressing changes cpr certified adults infants children surgical sterile field standard first aid gt feeding management iv management daily computer internet use years certifications licenses mds coordinator clinical reimbursement mds coordinator accomplishments great patient care great management skills skills used time management managing team cna obtain follow md orders written iv management medicare charting etc staff lpn prairie manor nursing rehab chicago heights il february september responsibilities provided nursing care residents simultaneously supervised nursing assistant shift rendered care medication administration geriatric population daily basis performed nursing assessment documentation necessary daily computer internet use ongoing educating training staff residents families care process provided input interdisciplinary team members total resident care completed nursing assessment documentation timely basis skills used vital signs glucose testing cpr certified adults infants children dressing changes wound care injections surgical sterile field standard first aid g tube feedings foley care iv management wound care etc staff lpn hcr manor care lawn il december february responsibilities provided nursing care residents simultaneously supervised nursing assistant shift rendered care medication administration geriatric population daily basis performed nursing assessment documentation necessary daily computer internet use ongoing educating training staff residents families care process provided input interdisciplinary team members total resident care completed nursing assessment documentation timely basis skills used vital signs glucose testing cpr certified adults infants children dressing changes wound care injections surgical sterile field standard first aid g tube feedings foley care iv management wound care etc experience current mds coordinator company name city state responsibilities assist open schedules nurses idt complete mds ensure data entered accurate acceptable maximum amount reimbursement ehealth data assist creating programs based residents best interests hand increasing reimbursement facility community meet idt ensure quality care provided residents times assist restorative nurse establish appropriate realistic care plans efficient point click care current phlebotomist company name city state obtain venous blood samples variety patients aging infants geriatrics experience heel sticks hard sticks yrs inpatient outpatient experience education training lpn nursing brown mackie college city state nursing phlebotomy technician certificate phlebotomy technician prairie state college city state associate applied science nursing prairie state college city state usa personal information flexible dependent great time management accountable enjoys challenges working smart hard excellent customer service educated mds maximize facility reimbursement status accurate timely manner skills cna cpr certified diabetic first aid geriatrics injections nursing patient care phlebotomy coding quality scheduling technician vital signs care additional information additional information flexible dependent great time management accountable enjoys challenges working smart hard excellent customer service educated mds maximize facility reimbursement status accurate timely mannermds coordinator skills skills used enjoy challenging sticks try best best enjoy working team self needed staff lpn smith village chicago il october april responsibilities provide patient care manage team cna injections diabetic management cva cases wound care gt management psych care med surg assited living care iv care management etc participated completed weeks training total mds rai process understanding principals process rai pps obra regulations guidelines understanding mds coding obra pps able accurately assess activities daily living pps medicare timing scheduling familiar care assessments caas understanding rug iv payment prospective system clinical reimbursement quality care maximization skilled nursing facility state federal medicare reimbursement programs utilizing rug iv guidelines vital signs injections glucose testing dressing changes cpr certified adults infants children surgical sterile field standard first aid gt feeding management iv management daily computer internet use years certifications licenses mds coordinator clinical reimbursement mds coordinator accomplishments great patient care great management skills skills used time management managing team cna obtain follow md orders written iv management medicare charting etc staff lpn prairie manor nursing rehab chicago heights il february september responsibilities provided nursing care residents simultaneously supervised nursing assistant shift rendered care medication administration geriatric population daily basis performed nursing assessment documentation necessary daily computer internet use ongoing educating training staff residents families care process provided input interdisciplinary team members total resident care completed nursing assessment documentation timely basis skills used vital signs glucose testing cpr certified adults infants children dressing changes wound care injections surgical sterile field standard first aid g tube feedings foley care iv management wound care etc staff lpn hcr manor care lawn il december february responsibilities provided nursing care residents simultaneously supervised nursing assistant shift rendered care medication administration geriatric population daily basis performed nursing assessment documentation necessary daily computer internet use ongoing educating training staff residents families care process provided input interdisciplinary team members total resident care completed nursing assessment documentation timely basis skills used vital signs glucose testing cpr certified adults infants children dressing changes wound care injections surgical sterile field standard first aid g tube feedings foley care iv management wound care etc experience current mds coordinator company name city state responsibilities assist open schedules nurses idt complete mds ensure data entered accurate acceptable maximum amount reimbursement ehealth data assist creating programs based residents best interests hand increasing reimbursement facility community meet idt ensure quality care provided residents times assist restorative nurse establish appropriate realistic care plans efficient point click care current phlebotomist company name city state obtain venous blood samples variety patients aging infants geriatrics experience heel sticks hard sticks yrs inpatient outpatient experience education training lpn nursing brown mackie college city state nursing phlebotomy technician certificate phlebotomy technician prairie state college city state associate applied science nursing prairie state college city state usa personal information flexible dependent great time management accountable enjoys challenges working smart hard excellent customer service educated mds maximize facility reimbursement status accurate timely manner skills cna cpr certified diabetic first aid geriatrics injections nursing patient care phlebotomy coding quality scheduling technician vital signs care additional information additional information flexible dependent great time management accountable enjoys challenges working smart hard excellent customer service educated mds maximize facility reimbursement status accurate timely manner
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express scripts summary responsible mature retail sales consultant thrives fast paced environments enjoys working part team achieve sales goals accomplishments fulfilled supervisory duties store manager vacation named employee month received numerous exceeds expectations ratings performance reviews met monthly sales goals numerous months supervised team three staff members experience express scripts september current company name city state exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction fielded average number customer service calls day managed wide variety customer service administrative tasks resolve customer issues quickly efficiently prime communication authorized retailer january september company name city state created strategies develop expand existing customer sales resulted increase monthly sales initiated daily store counts orders acquired proper products maintained knowledge current promotions policies regarding payment exchanges security practices radio shack january company name city state operated cash register process cash check credit card transactions computed sales prices total purchases processed payments described merchandise explain operation merchandise customers replenished floor stock processed shipments ensure product availability customers facilitated monthly quarterly physical inventory counts administered point sale opening closing procedures opened closed store including counting cash opening closing cash registers creating staff assignments worked team member provide highest level service customers maintained friendly professional customer interactions education high school diploma business computers camden county high school city state skills administrative cash handling excellent communication interpersonal skills detail oriented merchandising self motivated wpmexpress scripts summary responsible mature retail sales consultant thrives fast paced environments enjoys working part team achieve sales goals accomplishments fulfilled supervisory duties store manager vacation named employee month received numerous exceeds expectations ratings performance reviews met monthly sales goals numerous months supervised team three staff members experience express scripts september current company name city state exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction fielded average number customer service calls day managed wide variety customer service administrative tasks resolve customer issues quickly efficiently prime communication authorized retailer january september company name city state created strategies develop expand existing customer sales resulted increase monthly sales initiated daily store counts orders acquired proper products maintained knowledge current promotions policies regarding payment exchanges security practices radio shack january company name city state operated cash register process cash check credit card transactions computed sales prices total purchases processed payments described merchandise explain operation merchandise customers replenished floor stock processed shipments ensure product availability customers facilitated monthly quarterly physical inventory counts administered point sale opening closing procedures opened closed store including counting cash opening closing cash registers creating staff assignments worked team member provide highest level service customers maintained friendly professional customer interactions education high school diploma business computers camden county high school city state skills administrative cash handling excellent communication interpersonal skills detail oriented merchandising self motivated wpm
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senior application specialist professional summary highly motivated results detail oriented leader strong communication leadership troubleshooting skills proven track record increasing staff development focus quality improvement seeking position allows implement health care improvement processes procedures education training associate degree applied science june robert morris university city state health information management healthcare management devry university city state course work healthcare management skill highlights staff training development relationship team building conflict resolution professional experience senior application specialist mar company name city state implement support business office software solutions create test application scenarios including interfaces device integration coordinate software version upgrades various departments assists project efforts related charge capture claims remittance cash management workflows support day day maintenance hb system includes daily checks investigation root cause analysis remediation process improvement serves hb data courier lead provides call support hours revenue cycle trainer jul mar company name city state provided operational technical support enabled business office function efficiently effectively responsible operational issues resolution development advanced integration audit review functions conduct deliver arrange training programs new employees continuing education current employees business office evaluate old policies procedures update necessary acts liaison business office technical staff information systems communicate issues coordinate resolution work managers develop job aids improve accuracy assist improving best practices conduct employee specific need issue based assessments participate quality reviews staff identify issues provide additional training create maintain training materials well epic procedural guidelines departmental workflows deliver cross training programs analyze workflows system functions enhance correct capture patient information clinical charges diagnostic codes support electronic billing collection processes regularly evaluated employee performance provided feedback coached staff needed network support analyst jul company name city state customer service liaison nebo customers traveled locally regionally train hospital business office personnel use ecare cms system assisted new clients setting billing processes utilizing ecare worked programmers analysts problem related issues concerning installation upgrades involving ecare managed care claims auditor apr nov company name city state led directed managed care projects involving patient account activities monitored billers collectors workflow processes assisted improving departmental performance outcomes assisted maximizing reimbursements reaching departmental revenue goals worked closely staff keep abreast current contracts contract changes billing criteria reimbursement timeframes pre certification requirements developed job tools assist billers admitting insurance verification staff coordinated appeal process denied claims coordinator refunds unit participated r utilization review revenue management patient access task forces provider relations representative jul apr company name city state responsible recruiting physicians pho physician hospital organization resolved member provider inquires visit educate physician office staff related managed care changes conducted physician staff orientation services quarterly basis communicated policy procedure changes physicians staff identified developed action plans operational needs handled resolution credentialing issues managed care organizations facilitated resignation termination physicians provider health organization acted administrative liaison seven provider health organization oversaw accuracy operational issues related providers members relation referral processing claims payments capitation payments fee schedules dictionary updates provider listings computer skills epic certifications resolute hospital billing home health sbo allegra idx midas passport ecare microsoft word excel powerpoint certifications revenue cycle training hfma six disciplines learning developing others basic principles collaborative workplace giving receiving constructive feedback designing effective learning experiences oz principle accountability trainingsenior application specialist professional summary highly motivated results detail oriented leader strong communication leadership troubleshooting skills proven track record increasing staff development focus quality improvement seeking position allows implement health care improvement processes procedures education training associate degree applied science june robert morris university city state health information management healthcare management devry university city state course work healthcare management skill highlights staff training development relationship team building conflict resolution professional experience senior application specialist mar company name city state implement support business office software solutions create test application scenarios including interfaces device integration coordinate software version upgrades various departments assists project efforts related charge capture claims remittance cash management workflows support day day maintenance hb system includes daily checks investigation root cause analysis remediation process improvement serves hb data courier lead provides call support hours revenue cycle trainer jul mar company name city state provided operational technical support enabled business office function efficiently effectively responsible operational issues resolution development advanced integration audit review functions conduct deliver arrange training programs new employees continuing education current employees business office evaluate old policies procedures update necessary acts liaison business office technical staff information systems communicate issues coordinate resolution work managers develop job aids improve accuracy assist improving best practices conduct employee specific need issue based assessments participate quality reviews staff identify issues provide additional training create maintain training materials well epic procedural guidelines departmental workflows deliver cross training programs analyze workflows system functions enhance correct capture patient information clinical charges diagnostic codes support electronic billing collection processes regularly evaluated employee performance provided feedback coached staff needed network support analyst jul company name city state customer service liaison nebo customers traveled locally regionally train hospital business office personnel use ecare cms system assisted new clients setting billing processes utilizing ecare worked programmers analysts problem related issues concerning installation upgrades involving ecare managed care claims auditor apr nov company name city state led directed managed care projects involving patient account activities monitored billers collectors workflow processes assisted improving departmental performance outcomes assisted maximizing reimbursements reaching departmental revenue goals worked closely staff keep abreast current contracts contract changes billing criteria reimbursement timeframes pre certification requirements developed job tools assist billers admitting insurance verification staff coordinated appeal process denied claims coordinator refunds unit participated r utilization review revenue management patient access task forces provider relations representative jul apr company name city state responsible recruiting physicians pho physician hospital organization resolved member provider inquires visit educate physician office staff related managed care changes conducted physician staff orientation services quarterly basis communicated policy procedure changes physicians staff identified developed action plans operational needs handled resolution credentialing issues managed care organizations facilitated resignation termination physicians provider health organization acted administrative liaison seven provider health organization oversaw accuracy operational issues related providers members relation referral processing claims payments capitation payments fee schedules dictionary updates provider listings computer skills epic certifications resolute hospital billing home health sbo allegra idx midas passport ecare microsoft word excel powerpoint certifications revenue cycle training hfma six disciplines learning developing others basic principles collaborative workplace giving receiving constructive feedback designing effective learning experiences oz principle accountability training
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nurse clinician ii medical cardiac intensive care units interventional unit objective registered nurse applying doctor nursing practice dnp concentration nurse anesthesia crna strengths high quality collaborative interdisciplinary patient care technical procedures strong patient family communication aiming receive exceptional training invaluable learning experiences institution school anesthesia wish challenge flexibility critical situations working fast paced emergency situations bsn educational degree loyola university chicago estimated years experience micu years nursing care technician working micu rn september believe highly qualified seeking opportunity well trained become exceptional nurse anesthetist top ranked institution professional summary two solid years experience medical cardiac interventional icu advocate lutheran general hospital provide compassionate care critically ill patients suffering injuries debilitating medical conditions observe behavior symptoms report changes call physicians competently trained telemetry monitoring ventilator management titration high potency vasoactive drugs crrt therapy hypothermia therapy tpa management iabp management managed life support equipment iv administration fluids medications respond cardiac respiratory code situations current acls guidelines proactively learned new procedures treatment protocols educate families patient conditions provide support needed competent providing end life care palliative hospice patients frequently acts preceptor nursing students critical care rotations maintains strong reputation achieving high levels patient satisfaction device competencies proficiencies telemetry monitoring ventilator management crrt cvvh therapy hypothermia therapy tpa management intra aortic balloon pump management flow trac device cardiac output cardiac index monitoring device impella pacemaker transcutaneous pacemaker management rapid infusers swan ganz catheter bladder pressure potent iv medications including vasopressor sedation drugs including limited neo synephrine levophed vasopressin epinephrine dopamine dobutamine propofol fentanyl midazolam lorazepam morphine nitroglycerine nimbex licenses certifications registered nurse state illinois august present advance cardiac life support acls certification present basic life support bls certification present pediatric life support pals certification present nihss certified september present skill highlights life support iv administration medication administration therapy treatment procedural assistance hourly rounding hippa compliance reporting documentation computer charting diagnostic assessments vital signs professional experience current nurse clinician ii medical cardiac intensive care units interventional unit company name city state current dancer chicago luvabulls company name city state lead cheer support chicago bulls basketball games held season united center encourage crowd involvement gametime dance performances crowd activities concourse maintain crowd orderliness spectators participate charity work fundraisers community events chicagoland area responsible making certain practice sessions thoroughly met prepared changing conditions gameday nursing care technician ii medical cardiac icu interventional unit company name city state nursing care technician unit secretary dual role bed medical cardiac interventional icu floor providing basic patient care including blood glucose monitoring obtaining patient vitals assisting patients bathing grooming activities daily life competent phlebotomy work perform lead ekg patients provide assistance nurses execute direct patient care may include wound care dressing complete patient baths assisting physical therapy able perform unit secretarial duties including admitting transferring discharging patient preparing patient charts handling directing phone calls education training bachelor science bsn bachelor science nursing loyola university chicago city state usa cumulative gpa honors dean list loyola university chicago semesters awarded students gpa higher awards recipient multiple advocate lutheran general hospital spirit awards awarded employees demonstrate behaviors excellence provide excellent patient care alpha sigma nu jesuit honor society member october may awarded students top class academically demonstrated record service loyola jesuit ideals education sigma theta tau honor society nursing member november may awarded nursing students gpa higher national society collegiate scholars member jan may awarded students gpa higher co curricular activities dnv unit auditor medical cardiac icu advocate lutheran general hospital unit restraint auditor medical cardiac icu advocate lutheran general hospital loyola university chicago nursing student council executive board vice president april may loyola university chicago national society collegiate scholars executive board co social chair sept may loyola university chicago nursing student council class representative aug may professional organizations aacn american association critical care nurses member feb present volunteer community service honduras global public health brigade may service trip honduran community el jute one week trip objective empower rural honduran communities prevent common illnesses home infrastructural development community leader training health education collaborative volunteer work overall infrastructure improved home construction five projects eco stoves latrines water storage units showers concrete floors special participation research study participation skills fluent conversational spanish competent performing lead ekgs proficient microsoft office word excel powerpoint highly organized excellent communication skills willingness rapid ability learn results professional growth cooperative relationships colleaguesnurse clinician ii medical cardiac intensive care units interventional unit objective registered nurse applying doctor nursing practice dnp concentration nurse anesthesia crna strengths high quality collaborative interdisciplinary patient care technical procedures strong patient family communication aiming receive exceptional training invaluable learning experiences institution school anesthesia wish challenge flexibility critical situations working fast paced emergency situations bsn educational degree loyola university chicago estimated years experience micu years nursing care technician working micu rn september believe highly qualified seeking opportunity well trained become exceptional nurse anesthetist top ranked institution professional summary two solid years experience medical cardiac interventional icu advocate lutheran general hospital provide compassionate care critically ill patients suffering injuries debilitating medical conditions observe behavior symptoms report changes call physicians competently trained telemetry monitoring ventilator management titration high potency vasoactive drugs crrt therapy hypothermia therapy tpa management iabp management managed life support equipment iv administration fluids medications respond cardiac respiratory code situations current acls guidelines proactively learned new procedures treatment protocols educate families patient conditions provide support needed competent providing end life care palliative hospice patients frequently acts preceptor nursing students critical care rotations maintains strong reputation achieving high levels patient satisfaction device competencies proficiencies telemetry monitoring ventilator management crrt cvvh therapy hypothermia therapy tpa management intra aortic balloon pump management flow trac device cardiac output cardiac index monitoring device impella pacemaker transcutaneous pacemaker management rapid infusers swan ganz catheter bladder pressure potent iv medications including vasopressor sedation drugs including limited neo synephrine levophed vasopressin epinephrine dopamine dobutamine propofol fentanyl midazolam lorazepam morphine nitroglycerine nimbex licenses certifications registered nurse state illinois august present advance cardiac life support acls certification present basic life support bls certification present pediatric life support pals certification present nihss certified september present skill highlights life support iv administration medication administration therapy treatment procedural assistance hourly rounding hippa compliance reporting documentation computer charting diagnostic assessments vital signs professional experience current nurse clinician ii medical cardiac intensive care units interventional unit company name city state current dancer chicago luvabulls company name city state lead cheer support chicago bulls basketball games held season united center encourage crowd involvement gametime dance performances crowd activities concourse maintain crowd orderliness spectators participate charity work fundraisers community events chicagoland area responsible making certain practice sessions thoroughly met prepared changing conditions gameday nursing care technician ii medical cardiac icu interventional unit company name city state nursing care technician unit secretary dual role bed medical cardiac interventional icu floor providing basic patient care including blood glucose monitoring obtaining patient vitals assisting patients bathing grooming activities daily life competent phlebotomy work perform lead ekg patients provide assistance nurses execute direct patient care may include wound care dressing complete patient baths assisting physical therapy able perform unit secretarial duties including admitting transferring discharging patient preparing patient charts handling directing phone calls education training bachelor science bsn bachelor science nursing loyola university chicago city state usa cumulative gpa honors dean list loyola university chicago semesters awarded students gpa higher awards recipient multiple advocate lutheran general hospital spirit awards awarded employees demonstrate behaviors excellence provide excellent patient care alpha sigma nu jesuit honor society member october may awarded students top class academically demonstrated record service loyola jesuit ideals education sigma theta tau honor society nursing member november may awarded nursing students gpa higher national society collegiate scholars member jan may awarded students gpa higher co curricular activities dnv unit auditor medical cardiac icu advocate lutheran general hospital unit restraint auditor medical cardiac icu advocate lutheran general hospital loyola university chicago nursing student council executive board vice president april may loyola university chicago national society collegiate scholars executive board co social chair sept may loyola university chicago nursing student council class representative aug may professional organizations aacn american association critical care nurses member feb present volunteer community service honduras global public health brigade may service trip honduran community el jute one week trip objective empower rural honduran communities prevent common illnesses home infrastructural development community leader training health education collaborative volunteer work overall infrastructure improved home construction five projects eco stoves latrines water storage units showers concrete floors special participation research study participation skills fluent conversational spanish competent performing lead ekgs proficient microsoft office word excel powerpoint highly organized excellent communication skills willingness rapid ability learn results professional growth cooperative relationships colleagues
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registered nurse clinical care coordinator first aid professional background obtain position registered nurse experience leadership skills utilized provide positive effective team environment resulting excellent patient care satisfaction able quickly adapt new environments newborn education situations specimen collection processing proficiency effectively able triage critical situations excellent communication skills multiple exceeds performs well difficult situations parties extensive experience efficiently managing strong medical ethic people sound ethical independent decision making disciplined energetic employee quickly ability consistent medical protocols establishes rapport patients colleagues professional experience current registered nurse clinical care coordinator first aid company name city state provided leadership staff coaching mentoring remodeling order achieve high quality patient care safe customer focused environment provided clinical expertise resource clinical staff worked closely management physician leadership staff optimize patient flow improve patient care provided emergency urgent care cubs staff patrons including wound care patient triage applying splints assessment injuries provided emergency urgent care cubs staff patrons including wound care patient triage applying splints assessment injuries coordinated care superior starting iv performing ekgs patient transport able independently demonstrate problem solving critical decision making utilizing appropriate resources able demonstrate appropriate action take lead role emergency situations supported safe environment patients associates effective monitoring staff compliance established standards care policies procedures hipaa compliance maintained effective process inventory control medication supply utilization current clinical supervisor registered nurse company name city state managed day day operations device related adverse events training medical equipment maintenance certification vaccine inventory reports clinical staff scheduling performance reviews chart audits clinical evaluations maintained current employee files clinical staff conducted interviews hiring attended held staff meeting services attended annual osha cpr reviews maintained staff communication e held staff meetings prepared monthly memos improvements accomplishments responsible first second weekend shifts oriented trained new clinical staff coordinated communication departments worked directly owners practice delegated clinical staff needed prepared patients doctors performed nurse triage obtained vital signs patient measurements height weight head circumference carry physician orders administering immunizations urinary catheter collection starting v preparing patient samples sent lab performing blood draws bilirubin blood draws performing sending newborn screens administering oxygen oxygen nebulizer treatments organizing setting admissions hospital making follow phone calls doctor request filling requisitions tests giving instruction medication given home inhalers nebulized treatments assist doctors ordering medical tests procedures preparing explaining medications triaging incoming calls patients giving medical advice determining patient needs seen doctor recorded incoming lab test results reviewed results doctor contacted patients necessary developed maintained quality care systems standards including limited creating improving educated campers staff accident illness prevention made sure medications safeguarded conducted screenings campers trips three times summer check checkout coordinated dispensed medications mealtime schedule end evening program university illinois chicago college nursing chicago il women health nurse practitioner midwifery program office receive emergent medication attention demonstrating patient education called pharmacy medications prescribed checked patient surgery schedule daily called patients follow medical protocols guidelines managed team medical support personnel monitored unit budget ensure financial objectives met trained staff nurses provide top quality patient care headed boarding process new nursing staff interviewed patients obtain medical information measure vital signs weight height tested glucose administered injections provided necessary health education training patients evaluated patients presenting asthma appendicitis etc nursing manager assistant company name city state provided first aid monitored health sanitation procedures camp administered presided health checks followed problems seen health center education training master science midwifery university illinois chicago college nursing city state midwifery bachelor science nursing illinois state university mennonite college nursing illinois state university mennonite college nursing bloomington state nursingbachelor science nursing degree university hawaii city state gpa gpa graduated cum laude nursing degree gpa graduated cum laude general education university hawaii city state gpa gpa general education gpa resurrection high school city state resurrection high school chicago il years varsity cross country track field served president health careers club senior year graduated honors national honors society accomplishments graduated honors national honors society cpr osha certified illinois state university gpa deans list national society collegiate scholars graduated illinois state university cum laude deans list national society collegiate scholars graduated illinois state university cum laude additional information licenses registered nurse practitioner state illinois license number skills allergies blood draws budget charts coaching cpr decision making ekgs equipment maintenance filling financial first aid health education hiring immunizations injections instruction inventory inventory control lab test leadership meetings mentoring office nursing organizing patient care patient flow preparing patient performance reviews personnel policies presenting problem solving protocols quality reporting scheduling supervision surgery phone triage patient triage urgent care vaccine vital signs careregistered nurse clinical care coordinator first aid professional background obtain position registered nurse experience leadership skills utilized provide positive effective team environment resulting excellent patient care satisfaction able quickly adapt new environments newborn education situations specimen collection processing proficiency effectively able triage critical situations excellent communication skills multiple exceeds performs well difficult situations parties extensive experience efficiently managing strong medical ethic people sound ethical independent decision making disciplined energetic employee quickly ability consistent medical protocols establishes rapport patients colleagues professional experience current registered nurse clinical care coordinator first aid company name city state provided leadership staff coaching mentoring remodeling order achieve high quality patient care safe customer focused environment provided clinical expertise resource clinical staff worked closely management physician leadership staff optimize patient flow improve patient care provided emergency urgent care cubs staff patrons including wound care patient triage applying splints assessment injuries provided emergency urgent care cubs staff patrons including wound care patient triage applying splints assessment injuries coordinated care superior starting iv performing ekgs patient transport able independently demonstrate problem solving critical decision making utilizing appropriate resources able demonstrate appropriate action take lead role emergency situations supported safe environment patients associates effective monitoring staff compliance established standards care policies procedures hipaa compliance maintained effective process inventory control medication supply utilization current clinical supervisor registered nurse company name city state managed day day operations device related adverse events training medical equipment maintenance certification vaccine inventory reports clinical staff scheduling performance reviews chart audits clinical evaluations maintained current employee files clinical staff conducted interviews hiring attended held staff meeting services attended annual osha cpr reviews maintained staff communication e held staff meetings prepared monthly memos improvements accomplishments responsible first second weekend shifts oriented trained new clinical staff coordinated communication departments worked directly owners practice delegated clinical staff needed prepared patients doctors performed nurse triage obtained vital signs patient measurements height weight head circumference carry physician orders administering immunizations urinary catheter collection starting v preparing patient samples sent lab performing blood draws bilirubin blood draws performing sending newborn screens administering oxygen oxygen nebulizer treatments organizing setting admissions hospital making follow phone calls doctor request filling requisitions tests giving instruction medication given home inhalers nebulized treatments assist doctors ordering medical tests procedures preparing explaining medications triaging incoming calls patients giving medical advice determining patient needs seen doctor recorded incoming lab test results reviewed results doctor contacted patients necessary developed maintained quality care systems standards including limited creating improving educated campers staff accident illness prevention made sure medications safeguarded conducted screenings campers trips three times summer check checkout coordinated dispensed medications mealtime schedule end evening program university illinois chicago college nursing chicago il women health nurse practitioner midwifery program office receive emergent medication attention demonstrating patient education called pharmacy medications prescribed checked patient surgery schedule daily called patients follow medical protocols guidelines managed team medical support personnel monitored unit budget ensure financial objectives met trained staff nurses provide top quality patient care headed boarding process new nursing staff interviewed patients obtain medical information measure vital signs weight height tested glucose administered injections provided necessary health education training patients evaluated patients presenting asthma appendicitis etc nursing manager assistant company name city state provided first aid monitored health sanitation procedures camp administered presided health checks followed problems seen health center education training master science midwifery university illinois chicago college nursing city state midwifery bachelor science nursing illinois state university mennonite college nursing illinois state university mennonite college nursing bloomington state nursingbachelor science nursing degree university hawaii city state gpa gpa graduated cum laude nursing degree gpa graduated cum laude general education university hawaii city state gpa gpa general education gpa resurrection high school city state resurrection high school chicago il years varsity cross country track field served president health careers club senior year graduated honors national honors society accomplishments graduated honors national honors society cpr osha certified illinois state university gpa deans list national society collegiate scholars graduated illinois state university cum laude deans list national society collegiate scholars graduated illinois state university cum laude additional information licenses registered nurse practitioner state illinois license number skills allergies blood draws budget charts coaching cpr decision making ekgs equipment maintenance filling financial first aid health education hiring immunizations injections instruction inventory inventory control lab test leadership meetings mentoring office nursing organizing patient care patient flow preparing patient performance reviews personnel policies presenting problem solving protocols quality reporting scheduling supervision surgery phone triage patient triage urgent care vaccine vital signs care
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rn asst head nurse practice leader skills care planning case management home health hospice infection control injections nurse manager oncology scheduling staff development trauma triage tutoring urology experience company name hired adon assistant director nursing bed long term care mentally physically disabled children years upper older individuals job included staffing nurses monthly setting transportation md office visits residents monitoring nursing units day day care documentation residents taking call needed twice month mod entire building conducted services nursing staff answered pages day questions oversee critical changes residents helped decisions transfer hospital speaking md helped staff nursing needed secured home health position rescare located park illinois made home visits overseeing clients overall health basic assessments listened new complaints change status would call clients doctor needed inform change status gave injections infusions needed participated one clinical trial aspects visit timed documented protocal still registered agency clients need rn visit clients need part time visits secured rn position july best home health home visits part time jobs available part time minimal took roster fall worked maxim home health asking part time infusion cases promised infusion cases available ones miles away cover milage still roster rarely called currently looking part time rn line going facility minute drive tutoring online triage willing learn case management pt oncology hospice additional professional activities ocn certified med surg certified past plan recertify future team nurse north shore youth baseball league years references dr emil totonchi md advocate illinois masonic med center dr michael friedman md advocate illinois masonic med center beverly bohus rn nurse manager advocate illinois masonic med center lorel hedges nurse practioner advocate illinois masonic med center works tennessee uma kelkar director rehab manor care northbrook jean gavina director mds manor care northbrook elma ramos rn evening nursing supervisor manor care northbrook contact information available request company name started supervisor promoted dcd director care delivery managing bed locked dementia unit later bed long term care unit recently back dementia unit long term care unit duties included leading nursing unit setting priorities staff development upholding corporate standards communicating existing information systems material management clinical management infection control qa understanding professional issues valuing employee supporting leading company policies attending interdisciplinary meetings twice daily weekly monthly meetings medicare meetings investigation falls skin injuries new admissions care planning monthly staff meetings assists hiring disciplinary actions resigned july want take vacation time find long term care management position somewhat closer home rn asst head nurse practice leader company name city state responsible management unit hr basis including staffing scheduling payroll monitor staff rn nct unit clerks daily assignments going learning needs occasionally fill staff rn voids reported nurse manager daily basis additional tasks keep current units activities problems helped nurse manager interview process disciplinary activity employee terminations sought scheduled services staff made sure staff attended required hospital mandatories yearly required company name city statestarted nursing career rn general med surg unit years recruited md chairman part staff open st oncology inpatient unit promoted also assistant head nurse worked next years earned ocn certificate helped instruct rns unit become certified mix chemo drugs laminar flow hood administer drugs safely monitor side effects manage symptoms beside management duties also responsible taking patient load many days week changed surgical hr observation unit illinois masonic med center staff rn approximately years promoted practice leader equal asst head rn duties expanded computers installed units responsible computer profiency scheduling staff computer classes monitoring progress daily charting patients attended workshops learn computer scheduling payroll duties attended day seminar picc line insertion management one point headed picc line program picc rns kept records piccs placed patients complications later problems became nationally certified med surg nursing taking exam passing types surgical patients seen thisunit include gyne urology general surgical trauma post sicu head general ent patients fetal demises less weeks due number private rooms unit also would take types isolation including r tb negative air flow room many patients short stay anywhere overnight days patients overflow medicals isolation extensive head neck surgical patients would stay days result unit fast paced many days half unit would discharged shifts beds would filled new patients main job daily basis manage placing patients correctly oversee assignment competent staff types patients coming made frequent rounds assure pt satisfaction quickly aid preventing problems escalating monitor staff learning needs try set needed review unit based service also try send staff learning seminars budget allowed daily basis responsible checking state unit printed daily included areas staff charting missing incorrect would make sure shifts staff aware missing documentation correct help correction needed attended staffing daily make sure last minute changes done next two shifts adequate staffing education training rn diploma illinois masonic school nursing city state northeastern illinois university city state western illinois university city state additional information awards received dorothy rome nominee highest yearly award experienced rns awarded many applause awards years masonic nominated award excellence asked head picc line program turned interventional radiology advocate illinois masonic medical centerrn asst head nurse practice leader skills care planning case management home health hospice infection control injections nurse manager oncology scheduling staff development trauma triage tutoring urology experience company name hired adon assistant director nursing bed long term care mentally physically disabled children years upper older individuals job included staffing nurses monthly setting transportation md office visits residents monitoring nursing units day day care documentation residents taking call needed twice month mod entire building conducted services nursing staff answered pages day questions oversee critical changes residents helped decisions transfer hospital speaking md helped staff nursing needed secured home health position rescare located park illinois made home visits overseeing clients overall health basic assessments listened new complaints change status would call clients doctor needed inform change status gave injections infusions needed participated one clinical trial aspects visit timed documented protocal still registered agency clients need rn visit clients need part time visits secured rn position july best home health home visits part time jobs available part time minimal took roster fall worked maxim home health asking part time infusion cases promised infusion cases available ones miles away cover milage still roster rarely called currently looking part time rn line going facility minute drive tutoring online triage willing learn case management pt oncology hospice additional professional activities ocn certified med surg certified past plan recertify future team nurse north shore youth baseball league years references dr emil totonchi md advocate illinois masonic med center dr michael friedman md advocate illinois masonic med center beverly bohus rn nurse manager advocate illinois masonic med center lorel hedges nurse practioner advocate illinois masonic med center works tennessee uma kelkar director rehab manor care northbrook jean gavina director mds manor care northbrook elma ramos rn evening nursing supervisor manor care northbrook contact information available request company name started supervisor promoted dcd director care delivery managing bed locked dementia unit later bed long term care unit recently back dementia unit long term care unit duties included leading nursing unit setting priorities staff development upholding corporate standards communicating existing information systems material management clinical management infection control qa understanding professional issues valuing employee supporting leading company policies attending interdisciplinary meetings twice daily weekly monthly meetings medicare meetings investigation falls skin injuries new admissions care planning monthly staff meetings assists hiring disciplinary actions resigned july want take vacation time find long term care management position somewhat closer home rn asst head nurse practice leader company name city state responsible management unit hr basis including staffing scheduling payroll monitor staff rn nct unit clerks daily assignments going learning needs occasionally fill staff rn voids reported nurse manager daily basis additional tasks keep current units activities problems helped nurse manager interview process disciplinary activity employee terminations sought scheduled services staff made sure staff attended required hospital mandatories yearly required company name city statestarted nursing career rn general med surg unit years recruited md chairman part staff open st oncology inpatient unit promoted also assistant head nurse worked next years earned ocn certificate helped instruct rns unit become certified mix chemo drugs laminar flow hood administer drugs safely monitor side effects manage symptoms beside management duties also responsible taking patient load many days week changed surgical hr observation unit illinois masonic med center staff rn approximately years promoted practice leader equal asst head rn duties expanded computers installed units responsible computer profiency scheduling staff computer classes monitoring progress daily charting patients attended workshops learn computer scheduling payroll duties attended day seminar picc line insertion management one point headed picc line program picc rns kept records piccs placed patients complications later problems became nationally certified med surg nursing taking exam passing types surgical patients seen thisunit include gyne urology general surgical trauma post sicu head general ent patients fetal demises less weeks due number private rooms unit also would take types isolation including r tb negative air flow room many patients short stay anywhere overnight days patients overflow medicals isolation extensive head neck surgical patients would stay days result unit fast paced many days half unit would discharged shifts beds would filled new patients main job daily basis manage placing patients correctly oversee assignment competent staff types patients coming made frequent rounds assure pt satisfaction quickly aid preventing problems escalating monitor staff learning needs try set needed review unit based service also try send staff learning seminars budget allowed daily basis responsible checking state unit printed daily included areas staff charting missing incorrect would make sure shifts staff aware missing documentation correct help correction needed attended staffing daily make sure last minute changes done next two shifts adequate staffing education training rn diploma illinois masonic school nursing city state northeastern illinois university city state western illinois university city state additional information awards received dorothy rome nominee highest yearly award experienced rns awarded many applause awards years masonic nominated award excellence asked head picc line program turned interventional radiology advocate illinois masonic medical center
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patient experience manager summary results oriented manager thrives fast paced competitive environments brings strong presentation analytical problem solving skills systematically savvy management sales customer service individual multiple leadership experiences qualified career opportunities background creative abilities value looking position utilize skills strategic planning team development performance management relationship building highlights project training manager evs food microsoft outlook six sigma lean training excel effective problem solver word accomplishments streamlined improved food service tactics reduced company labor costs improved customer satisfaction ratings implementing new user friendly interface experience patient service manager retail manager current company name city state manage staff assigned patient meal service area drives patient satisfaction maintains client relationships rounding ensures compliance food safety sanitation overall workplace safety standards met supervises staffs trains conducts applicable rounding manages performance food service supervisors diet office kitchen tray line patient meal delivery staff including applicable rounding coordinates activities related menu distribution menu related issues facilitate operations related production distribution service food ensure optimal nutrition care patients residents manages controls resources materials ensure quality adequacy supply cost control budgetary guidelines p l accountability ability communicate various levels include management client customer associate levels financial budgetary accounting computational skills fema inspector contractor current company name city state performs inspections assesses damage residences documents damages sustained based extensive knowledge construction techniques assesses damage dwellings overall habitability homes addresses appropriate field using ace field software provides support administration inspection services contracts assisting development emergency response plans assisting quality control monitoring assists determining number inspections needed disaster field sites provides guidance field inspectors typical guidance provided assisting inspectors disaster specific information technical assistance ace field software assists supervisor analyzing evaluating inspection services procedures order recommend improvements inspection methods techniques procedures typically evaluated physical observation field experiences reviews analyzes verifies occupancy documentation provided applicants mortgage payment books deeds various insurance documents provides disaster assistance program information applicants operations supervisor company name city state manage unload department resources ensure maximum output accuracy efficiency times responsible ensure employees adhere safety policies procedures times operating full compliance department station corporate osha requirements full time supervisors day day maintenance coordination establish maintain aggressive cross training program department promote development enhance flexibility ensure backup coverage vital functions processes function effective liaison advocate levels ensure employee department corporate needs addressed timely productive manner manage payroll reviews corrective actions specialty service agent company name city state coordinate appropriate departments product development hotel air operations well external sources hotel corporate local reservations inquire requested room types pricing obtain confirmation accommodate travel agent direct client requests communicate revenue management contracting operations price match verification needed receive log incoming booking requests availability accessible reservations staff travel agents direct clients process price match requests accordance established guidelines owner stylist company name city state shampooed conditioned rinsed guests hair using salon exclusive products advised customers proper treatment dry damaged hair cut colored styled clients hair precision expertise updated customer information records track services provided counted documented opening closing cash amounts daily hired trained members staff book keeping accounting admission call center team leader company name city state assist guide motivate cohort online call center face face college students realize personal professional educational goals determines student applicant admissibility university online college responsible national volume annual sales maintain communication telephone call center face face correspondence electronic mail prospective students stages recruitment admissions process successfully consistently achieve enrollment start goals successfully held team leader position call center reps meet exceeded goal cycle motivated coached reps making monthly weekly goals call center team leader company name city state directed coordinated activities employees engaged installation call center team hired trained supervised team employees monitored coached motivated team reps customer service rep company name city state call center supervisor company name city state hollywood video store manager education b business management kaplan university business management business management skills accounting approach agency backup business management call center coaching competitive contracts cost control clientele client customer satisfaction customer satisfaction customer service delivery documentation electronic mail financial food safety inspection inspects insurance isis leadership team leader managerial market materials excel office microsoft outlook microsoft outlook word works network payroll policies problem solving problem solver processes quality quality control recruitment safety sales six sigma six sigma staffing strategic plans strategic planning supervisor technical assistance telephone total quality management translationpatient experience manager summary results oriented manager thrives fast paced competitive environments brings strong presentation analytical problem solving skills systematically savvy management sales customer service individual multiple leadership experiences qualified career opportunities background creative abilities value looking position utilize skills strategic planning team development performance management relationship building highlights project training manager evs food microsoft outlook six sigma lean training excel effective problem solver word accomplishments streamlined improved food service tactics reduced company labor costs improved customer satisfaction ratings implementing new user friendly interface experience patient service manager retail manager current company name city state manage staff assigned patient meal service area drives patient satisfaction maintains client relationships rounding ensures compliance food safety sanitation overall workplace safety standards met supervises staffs trains conducts applicable rounding manages performance food service supervisors diet office kitchen tray line patient meal delivery staff including applicable rounding coordinates activities related menu distribution menu related issues facilitate operations related production distribution service food ensure optimal nutrition care patients residents manages controls resources materials ensure quality adequacy supply cost control budgetary guidelines p l accountability ability communicate various levels include management client customer associate levels financial budgetary accounting computational skills fema inspector contractor current company name city state performs inspections assesses damage residences documents damages sustained based extensive knowledge construction techniques assesses damage dwellings overall habitability homes addresses appropriate field using ace field software provides support administration inspection services contracts assisting development emergency response plans assisting quality control monitoring assists determining number inspections needed disaster field sites provides guidance field inspectors typical guidance provided assisting inspectors disaster specific information technical assistance ace field software assists supervisor analyzing evaluating inspection services procedures order recommend improvements inspection methods techniques procedures typically evaluated physical observation field experiences reviews analyzes verifies occupancy documentation provided applicants mortgage payment books deeds various insurance documents provides disaster assistance program information applicants operations supervisor company name city state manage unload department resources ensure maximum output accuracy efficiency times responsible ensure employees adhere safety policies procedures times operating full compliance department station corporate osha requirements full time supervisors day day maintenance coordination establish maintain aggressive cross training program department promote development enhance flexibility ensure backup coverage vital functions processes function effective liaison advocate levels ensure employee department corporate needs addressed timely productive manner manage payroll reviews corrective actions specialty service agent company name city state coordinate appropriate departments product development hotel air operations well external sources hotel corporate local reservations inquire requested room types pricing obtain confirmation accommodate travel agent direct client requests communicate revenue management contracting operations price match verification needed receive log incoming booking requests availability accessible reservations staff travel agents direct clients process price match requests accordance established guidelines owner stylist company name city state shampooed conditioned rinsed guests hair using salon exclusive products advised customers proper treatment dry damaged hair cut colored styled clients hair precision expertise updated customer information records track services provided counted documented opening closing cash amounts daily hired trained members staff book keeping accounting admission call center team leader company name city state assist guide motivate cohort online call center face face college students realize personal professional educational goals determines student applicant admissibility university online college responsible national volume annual sales maintain communication telephone call center face face correspondence electronic mail prospective students stages recruitment admissions process successfully consistently achieve enrollment start goals successfully held team leader position call center reps meet exceeded goal cycle motivated coached reps making monthly weekly goals call center team leader company name city state directed coordinated activities employees engaged installation call center team hired trained supervised team employees monitored coached motivated team reps customer service rep company name city state call center supervisor company name city state hollywood video store manager education b business management kaplan university business management business management skills accounting approach agency backup business management call center coaching competitive contracts cost control clientele client customer satisfaction customer satisfaction customer service delivery documentation electronic mail financial food safety inspection inspects insurance isis leadership team leader managerial market materials excel office microsoft outlook microsoft outlook word works network payroll policies problem solving problem solver processes quality quality control recruitment safety sales six sigma six sigma staffing strategic plans strategic planning supervisor technical assistance telephone total quality management translation
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substitute teacher professional summary self motivated results oriented resourceful professional focused delivering compassionate patient experiences accompanied organizational problem solving interpersonal communications excellent customer service skills years social services health care family community addition advocate promoting happy healthy balanced individuals proactive interacting effectively ability multi task effectively core qualifications critical thinker understands medical procedures effectively influences others good written communication relationship team building medical terminology knowledge cultural awareness sensitivity cpr certified maintains strict confidentiality certified cna hha medical assistant accomplishments received award outstanding performance housekeeping manager cleanness comfort suites inn hotel region received awards deans list acted department go person challenging calls clients ten years volunteering summer basketball camp pads homeless shelter experience substitute teacher aug current company name city state filled absent teachers emergency short medium term assignments followed teaching programs set regular teachers prepared outlines necessary set corrected homework assignment projects fostered safe positive supportive learning environment ensured good order behavior class respected confidentiality information adhered non discriminatory policies guidelines event planner jun current company name city state provide personal catering event services health fairs senior community events hospital events health care ceo physicians act menu consultant food beverage selections arrange event cor oversee room set food preparation venue operations act site liaison way catering venue operations staff medical assistant hyperbaric chamber technician apr mar company name city state responsible recording patient vitals e temperature pulse respiration rates blood pressure well patient examination room prep responsible cleaning dressing wounds responsible explaining treatment procedures patients accountable collecting preparing laboratory specimens responsible regulating patient oxygen levels hyperbaric chamber therapy familiar practices standard concepts procedures acquainted performing necessary maintenance systems operating monitoring hyperbaric chamber hyperbaric support systems responsible using computerized applications scheduling various administrative duties home health aide sep jul company name city state assisted resident bathing grooming meal prep medication management responsible recording resident vitals e temperature pulse respiration rates blood pressure assisted residence adaptability transference wheelchair adaptive equipment monitored reported abnormalities deviations resident health stats provided safe direct personal care residence defined home care aide program fulfilled agency responsibilities completing required documents accurately timely participated required agency meetings identified reported process improvements opportunities home order enhance quality service provided health clerk aug aug company name city state performed various administrative duties assisted student registration responsible record keeping appointment setting greetings phones supply inventory responsible application first aid treatment required administered medications students mental disorders monitored treatments well compiled data maintained student documents conducted vision hearing screenings interviewed parents iep meetings education bachelor arts psychology minor social work governor state university city state psychology minor social work associate science psychology south suburban college city state psychology skillsadaptive equipment administrative duties appointment setting agency blood pressure cna consultant cpr certified first aid home care team building meal prep medical terminology medication management meetings bathing policies quality record keeping recording scheduling supply inventory teaching phones therapy vision wounds written communicationsubstitute teacher professional summary self motivated results oriented resourceful professional focused delivering compassionate patient experiences accompanied organizational problem solving interpersonal communications excellent customer service skills years social services health care family community addition advocate promoting happy healthy balanced individuals proactive interacting effectively ability multi task effectively core qualifications critical thinker understands medical procedures effectively influences others good written communication relationship team building medical terminology knowledge cultural awareness sensitivity cpr certified maintains strict confidentiality certified cna hha medical assistant accomplishments received award outstanding performance housekeeping manager cleanness comfort suites inn hotel region received awards deans list acted department go person challenging calls clients ten years volunteering summer basketball camp pads homeless shelter experience substitute teacher aug current company name city state filled absent teachers emergency short medium term assignments followed teaching programs set regular teachers prepared outlines necessary set corrected homework assignment projects fostered safe positive supportive learning environment ensured good order behavior class respected confidentiality information adhered non discriminatory policies guidelines event planner jun current company name city state provide personal catering event services health fairs senior community events hospital events health care ceo physicians act menu consultant food beverage selections arrange event cor oversee room set food preparation venue operations act site liaison way catering venue operations staff medical assistant hyperbaric chamber technician apr mar company name city state responsible recording patient vitals e temperature pulse respiration rates blood pressure well patient examination room prep responsible cleaning dressing wounds responsible explaining treatment procedures patients accountable collecting preparing laboratory specimens responsible regulating patient oxygen levels hyperbaric chamber therapy familiar practices standard concepts procedures acquainted performing necessary maintenance systems operating monitoring hyperbaric chamber hyperbaric support systems responsible using computerized applications scheduling various administrative duties home health aide sep jul company name city state assisted resident bathing grooming meal prep medication management responsible recording resident vitals e temperature pulse respiration rates blood pressure assisted residence adaptability transference wheelchair adaptive equipment monitored reported abnormalities deviations resident health stats provided safe direct personal care residence defined home care aide program fulfilled agency responsibilities completing required documents accurately timely participated required agency meetings identified reported process improvements opportunities home order enhance quality service provided health clerk aug aug company name city state performed various administrative duties assisted student registration responsible record keeping appointment setting greetings phones supply inventory responsible application first aid treatment required administered medications students mental disorders monitored treatments well compiled data maintained student documents conducted vision hearing screenings interviewed parents iep meetings education bachelor arts psychology minor social work governor state university city state psychology minor social work associate science psychology south suburban college city state psychology skillsadaptive equipment administrative duties appointment setting agency blood pressure cna consultant cpr certified first aid home care team building meal prep medical terminology medication management meetings bathing policies quality record keeping recording scheduling supply inventory teaching phones therapy vision wounds written communication
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hr shared services supervisor summary detail oriented human resources professional excels tight deadlines anticipating averting potential problems proactively streamlining processes highlights professionals human resources association excellent interpersonal coaching skills talent assessments motivated hiring recommendations checks experience company name city state hr shared services supervisor provides leadership development performance management direct team associates focused meeting call center operational metrics quality standards engaged strategic planning identify milestones targets deliver results performance metrics assessed team situational leadership perspective built customized development plans enhance areas strength close performance gaps enhance overall performance department partnered associates create execute development plans improve performance meet career pathing objectives interviewed candidates make hiring decisions quality associates staff department full capacity responsible providing analytical technical proficiency product knowledge advocate h r processes procedures company name city state operations manager accomplishing company objectives overseeing center wide recruiting selecting training assigning scheduling coaching counseling monitoring appraising disciplining employees communicating job expectations reviewing job contributions planning reviewing compensation actions enforcing policies procedures enhancing overall customer experience call coaching monitoring escalated call trends coaching developing ensure client support delivered contractual agreements enabled resolution customer issues liaison facilitator core team participates going planning process improvement responsible customer service supervisors customer service agents achieving customer service objectives contributing customer service information recommendations strategic plans reviews preparing completing action plans implementing production productivity quality customer service standards resolving problems completing audits identifying customer service trends determining system improvements implementing change meeting customer service financial objectives forecasting requirements preparing annual budgets scheduling expenditures analyzing variances initiating corrective actions determining customer service requirements maintaining contact customers visiting operational environments conducting surveys forming focus groups benchmarking best practices analyzing information applications improving customer service quality results studying evaluating designing processes establishing communicating service metrics monitoring analyzing results implementing changes effectively establish maintain functional cross departmental partnerships company name city state action response team supervisor resolved addressed complex customer issues questions included taking escalated calls customers associates managed action response team function ensuring service levels quality goals met analyzed department satisfaction results proactively developed implemented action plans improvement performed full scope talent management development activities including aspects performance management process performance behavior assessment feedback coaching career planning guidance corrective action training call observation monitoring individual team enterprise root cause trending analysis represented department projects directly impacted performance queue company name city state new hire supervisor responsible staffing call center associates new hire classes associates class quarters fiscal year maintaining percent retention rate provided new hire policies procedure customer satisfaction training approximately employees conducted orientation sessions arranged job training new hires developed organized testing training evaluation procedures multimedia visual aids new hire materials directed development comprehensive training strategy methodology programs curriculum management opportunity employee development technical training performed administrative duties may include tracking associates attendance payroll processing inputting assessment results reviewing knowledge checks maintained database detailing employee training dates types training qualification recertification dates conferred management conducted surveys focus groups identify training needs based projected production processes changes factors evaluated instructor performance effectiveness training programs provide recommendations improvement observed monitored associates skills behaviors training worked conjunction classroom trainer formulating weekly assessment providing feedback comprehension strengths opportunities collaborated human resources defining individual employee development plans supervisors managers evaluating capabilities implementing effective solutions education psychology ashford university city state gpa gpa human resources management certificate healthcare management certificate accomplishments implemented background check matrix vendor streamline background process onboarding skills administrative benchmarking budgets call center coaching counseling customer satisfaction customer service client support database designing financial focus forecasting functional hiring human resources instructor leadership leadership development materials multimedia enterprise payroll processing performance management policies process improvement processes quality recruiting scheduling staffing strategy strategic planning trainer employee development employee training training programshr shared services supervisor summary detail oriented human resources professional excels tight deadlines anticipating averting potential problems proactively streamlining processes highlights professionals human resources association excellent interpersonal coaching skills talent assessments motivated hiring recommendations checks experience company name city state hr shared services supervisor provides leadership development performance management direct team associates focused meeting call center operational metrics quality standards engaged strategic planning identify milestones targets deliver results performance metrics assessed team situational leadership perspective built customized development plans enhance areas strength close performance gaps enhance overall performance department partnered associates create execute development plans improve performance meet career pathing objectives interviewed candidates make hiring decisions quality associates staff department full capacity responsible providing analytical technical proficiency product knowledge advocate h r processes procedures company name city state operations manager accomplishing company objectives overseeing center wide recruiting selecting training assigning scheduling coaching counseling monitoring appraising disciplining employees communicating job expectations reviewing job contributions planning reviewing compensation actions enforcing policies procedures enhancing overall customer experience call coaching monitoring escalated call trends coaching developing ensure client support delivered contractual agreements enabled resolution customer issues liaison facilitator core team participates going planning process improvement responsible customer service supervisors customer service agents achieving customer service objectives contributing customer service information recommendations strategic plans reviews preparing completing action plans implementing production productivity quality customer service standards resolving problems completing audits identifying customer service trends determining system improvements implementing change meeting customer service financial objectives forecasting requirements preparing annual budgets scheduling expenditures analyzing variances initiating corrective actions determining customer service requirements maintaining contact customers visiting operational environments conducting surveys forming focus groups benchmarking best practices analyzing information applications improving customer service quality results studying evaluating designing processes establishing communicating service metrics monitoring analyzing results implementing changes effectively establish maintain functional cross departmental partnerships company name city state action response team supervisor resolved addressed complex customer issues questions included taking escalated calls customers associates managed action response team function ensuring service levels quality goals met analyzed department satisfaction results proactively developed implemented action plans improvement performed full scope talent management development activities including aspects performance management process performance behavior assessment feedback coaching career planning guidance corrective action training call observation monitoring individual team enterprise root cause trending analysis represented department projects directly impacted performance queue company name city state new hire supervisor responsible staffing call center associates new hire classes associates class quarters fiscal year maintaining percent retention rate provided new hire policies procedure customer satisfaction training approximately employees conducted orientation sessions arranged job training new hires developed organized testing training evaluation procedures multimedia visual aids new hire materials directed development comprehensive training strategy methodology programs curriculum management opportunity employee development technical training performed administrative duties may include tracking associates attendance payroll processing inputting assessment results reviewing knowledge checks maintained database detailing employee training dates types training qualification recertification dates conferred management conducted surveys focus groups identify training needs based projected production processes changes factors evaluated instructor performance effectiveness training programs provide recommendations improvement observed monitored associates skills behaviors training worked conjunction classroom trainer formulating weekly assessment providing feedback comprehension strengths opportunities collaborated human resources defining individual employee development plans supervisors managers evaluating capabilities implementing effective solutions education psychology ashford university city state gpa gpa human resources management certificate healthcare management certificate accomplishments implemented background check matrix vendor streamline background process onboarding skills administrative benchmarking budgets call center coaching counseling customer satisfaction customer service client support database designing financial focus forecasting functional hiring human resources instructor leadership leadership development materials multimedia enterprise payroll processing performance management policies process improvement processes quality recruiting scheduling staffing strategy strategic planning trainer employee development employee training training programs
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patient service representative summary seeking position using strong organizational skills superb communication skills interest management position reputed organization rewards loyalty hard work dependability positive results team environment skills maintains strict confidentiality knowledge hmos medicare medi cal medical manager software electronic medical record emr software hipaa compliance patient focused care strong work ethic team player positive attitude proven patience self discipline personal professional integrity relationship team building staff training development effectively influences others critical thinking proficiency cultural awareness sensitivity experience patient service representative current company name city state trained new hires house staff members evaluation data collection analysis reporting strategies oversaw data queries made sure rectified efficient manner answered phone calls emails letters faxes efficiently provided accurate information responses guided handled employees including assistants hr assistant hiring employees assisting appraisals performance corrective action responsible arrangement resolving employee discrepancies ability handle high volume inbound calls concluded nature calls well assisted callers proper physician successfully organized appointments physicians patients responsible typing reports memos correspondence well established accuracy consistent detail oriented capacity carry higher responsibility proficient windows word excel access powerpoint ect efficient registration patients verifying patient demographics entering data verifying patients insurance scheduling patients idx scan patient documents sending messages pediatric adult specialty physicians clinicare paging physicians perfect serve knowledge medical terminology health care related training capable managing multiple tasks emphasis retaining quality standards ability quickly assess prioritize projects office tasks proficient evaluating problems quickly devising practical solutions handle cash receipts tracked cash withdrawals human resource assistant supervisor call cneter supervisor company name city state properly directed inbound calls phone queues improve call flow facilitated information flow customer service account management operations quality assurance training payroll departments guarantee call center objectives met led team customer service representatives increase service center profitability assisted development call center operations quality training processes selected interviewed candidates available positions conducted telephone onsite exit interviews employees worked closely hr business partners facilitate year end talent reviews articulate team strengths helped training development staff aspects training coordination assisted customer service inbound calls regarding hr inquiries created social media initiatives new employee search strategies drafted department specific employee announcements partnered department create streamlined onboarding process new hires salon manager receptionist company name city state created repeat business developing long term relationships regular customers enforced safety procedures accordance facility policies government regulations accountable staff development budgeting supply ordering worked closely salon team produce repeat clientel designed business form containing time inventory sheets appointment calendars increase clarity effectiveness increased product sales first quarters salon manager developed productivity management arranging bi monthly meetings talk accomplishments matters room enhancement resolved guest complaints customer service sales associate company name city state fielded average customer service calls day recommended helped customers select merchandise based needs exchanged returned merchandise customers quickly efficiently confirmed appropriate changes made resolve customers problems exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction extended customer subscriptions offering discounts promotions ensure high customer retention rates informed customers sales promotions friendly engaging manner managed wide variety customer service administrative tasks resolve customer issues quickly efficiently trained new employees company customer service policies service level standards education training bachelors arts harrington college design skills patient focused care excellent interpersonal skills compassionate trustworthy caregiver time management detail oriented effectively interacts patients families medical terminology charting record keepingpatient service representative summary seeking position using strong organizational skills superb communication skills interest management position reputed organization rewards loyalty hard work dependability positive results team environment skills maintains strict confidentiality knowledge hmos medicare medi cal medical manager software electronic medical record emr software hipaa compliance patient focused care strong work ethic team player positive attitude proven patience self discipline personal professional integrity relationship team building staff training development effectively influences others critical thinking proficiency cultural awareness sensitivity experience patient service representative current company name city state trained new hires house staff members evaluation data collection analysis reporting strategies oversaw data queries made sure rectified efficient manner answered phone calls emails letters faxes efficiently provided accurate information responses guided handled employees including assistants hr assistant hiring employees assisting appraisals performance corrective action responsible arrangement resolving employee discrepancies ability handle high volume inbound calls concluded nature calls well assisted callers proper physician successfully organized appointments physicians patients responsible typing reports memos correspondence well established accuracy consistent detail oriented capacity carry higher responsibility proficient windows word excel access powerpoint ect efficient registration patients verifying patient demographics entering data verifying patients insurance scheduling patients idx scan patient documents sending messages pediatric adult specialty physicians clinicare paging physicians perfect serve knowledge medical terminology health care related training capable managing multiple tasks emphasis retaining quality standards ability quickly assess prioritize projects office tasks proficient evaluating problems quickly devising practical solutions handle cash receipts tracked cash withdrawals human resource assistant supervisor call cneter supervisor company name city state properly directed inbound calls phone queues improve call flow facilitated information flow customer service account management operations quality assurance training payroll departments guarantee call center objectives met led team customer service representatives increase service center profitability assisted development call center operations quality training processes selected interviewed candidates available positions conducted telephone onsite exit interviews employees worked closely hr business partners facilitate year end talent reviews articulate team strengths helped training development staff aspects training coordination assisted customer service inbound calls regarding hr inquiries created social media initiatives new employee search strategies drafted department specific employee announcements partnered department create streamlined onboarding process new hires salon manager receptionist company name city state created repeat business developing long term relationships regular customers enforced safety procedures accordance facility policies government regulations accountable staff development budgeting supply ordering worked closely salon team produce repeat clientel designed business form containing time inventory sheets appointment calendars increase clarity effectiveness increased product sales first quarters salon manager developed productivity management arranging bi monthly meetings talk accomplishments matters room enhancement resolved guest complaints customer service sales associate company name city state fielded average customer service calls day recommended helped customers select merchandise based needs exchanged returned merchandise customers quickly efficiently confirmed appropriate changes made resolve customers problems exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction extended customer subscriptions offering discounts promotions ensure high customer retention rates informed customers sales promotions friendly engaging manner managed wide variety customer service administrative tasks resolve customer issues quickly efficiently trained new employees company customer service policies service level standards education training bachelors arts harrington college design skills patient focused care excellent interpersonal skills compassionate trustworthy caregiver time management detail oriented effectively interacts patients families medical terminology charting record keeping
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president chief executive officer executive profile chief executive experience offering outstanding presentation communication cross cultural team management skills high energy results oriented leader entrepreneurial attitude skill highlights leadership communication skills project management regulatory affairs budgeting expertise employee relations human resources market research analysis staff development core accomplishments spearheaded successful completion million dollar capital campaign increased overall organizational revenue million expanded residential services twenty six thirty five bed capacity due community needs introduced implemented foster care services decrease continuum service gaps recognized columbus foundation nonprofit watch professional experience president chief executive officer oct current company name city state chief executive officer responsible administration programs st vincent family centers accordance stated purposes st vincent family centers general policies formulated board directors conjunction nomination committee recruit orient new members board directors st vincent family centers provide information board related funding structures programmatic changes pertinent information relations operations agency monitors ensures agencies programs performance improvement insuring compliance funding source accreditation requirements supervision budget process oversee approve expenditures funds policies procedures related expenditure funds directs preparation funding proposals recruits hires supervises qualified staff fill positions executive level st vincent family center provides opportunities staff development oversees establishment implementation personnel policies serves agency spokesperson clients community organizations public identifies secures sources funding agency programs maintains positive working relationship agency funding sources executive director ohio jan oct company name city state columbus general oversight president ceo executive director responsible administration supervision national youth advocate program ohio executive director exercised effective influence management operational financial administrative activities including day day activities long range strategic planning initiatives expanded existing services developed new services program responsive needs community scope mission philosophy organization developed recommended president ceo policies strategies promoted enhanced mission organization administered fairly consistently personnel policies procedures close cooperation organizations human resources department acted primary spokesperson state program played key role advocacy initiatives achieved financial goals state program applying sound financial principles ensuring revenues consistently meet exceeded expenditures developed proposed annual budget approval planed implemented budgetary corrective action response unanticipated changes revenue expenses served ex officio non voting member advisory board trustees actively participated board meetings assistant director jun jan company name city state columbus ohio managed directed day day program service delivery franklin county responsibilities included management regional caseworker activities including oversight foster care clinical services sexual offender services provided recommendations service utilization hiring promotions transfers terminations funding purpose attaining exceeding outcomes performance goals established contract agency prepared managed parameters program budget columbus managed supervisors focus positive coaching teaching practices conducted meetings assigned supervisors review agency case specific data ensure needs children families met maintained conference notes ensure supervisors meeting regularly staff provide training supervision reviewed assigned new cases child welfare caseworker jul may company name city state supervised staff including advising staff policies procedures child welfare casework program included assessing service needs providing case direction performing personnel duties unit conducted interviews hiring staff instructed trained new staff reviewed approved documentation quality control conducted case reviews coordinated paperwork evaluated referrals service processes provided mentorship training child welfare social workers assisting attending court hearings interacted attorneys direct service function provided direct service followingactivities counseled clients visited homes monitored treatment youth promoted foster relative placement adjustments attended linkage conferences collateral agencies provided crisis intervention services attended court hearings attended actively participated administrative case reviews performed monitored placement activity supervised visits parents transported children program worker apr aug company name city state direction unit supervisor trained patients reach maximum independent functioning daily living skills provided therapeutic crisis intervention include limited verbal physical one ones precautionary measures suicide assault escape monitoring performed clinical charting included nursing care plans medication unusual behaviors unusual incident reports attended scheduled trainings assigned performed direct care duties assigned youth leader jun apr company name city state provided one one group supervision children severe behavioral problems developed behavior modification plans increase positive behaviors children education b psychology bethany college city state bethany college bethany west virginia b psychology human services management franklin university city state franklin university columbus human services management professional affiliations united way central ohio finance committee member board member association child caring agencies oacca presentations john glenn leadership institute public service public policy ohio state university l leadership academy mental health addiction services professionals presenter child welfare league america conference new orleans improving outcomes merging best practice managed care strategies presenter child welfare league national conference washington c improving outcomes improving outcomes child welfare presenter foster family based treatment association conference pittsburgh pa improving outcomes merging best practice child welfare privatization strategies presenter foster family based treatment association conference orlando fl improving outcomes merging best practice child welfare privatization strategies skills executive level operations proposals coaching teaching quality control corrective action human resources strategic planning financepresident chief executive officer executive profile chief executive experience offering outstanding presentation communication cross cultural team management skills high energy results oriented leader entrepreneurial attitude skill highlights leadership communication skills project management regulatory affairs budgeting expertise employee relations human resources market research analysis staff development core accomplishments spearheaded successful completion million dollar capital campaign increased overall organizational revenue million expanded residential services twenty six thirty five bed capacity due community needs introduced implemented foster care services decrease continuum service gaps recognized columbus foundation nonprofit watch professional experience president chief executive officer oct current company name city state chief executive officer responsible administration programs st vincent family centers accordance stated purposes st vincent family centers general policies formulated board directors conjunction nomination committee recruit orient new members board directors st vincent family centers provide information board related funding structures programmatic changes pertinent information relations operations agency monitors ensures agencies programs performance improvement insuring compliance funding source accreditation requirements supervision budget process oversee approve expenditures funds policies procedures related expenditure funds directs preparation funding proposals recruits hires supervises qualified staff fill positions executive level st vincent family center provides opportunities staff development oversees establishment implementation personnel policies serves agency spokesperson clients community organizations public identifies secures sources funding agency programs maintains positive working relationship agency funding sources executive director ohio jan oct company name city state columbus general oversight president ceo executive director responsible administration supervision national youth advocate program ohio executive director exercised effective influence management operational financial administrative activities including day day activities long range strategic planning initiatives expanded existing services developed new services program responsive needs community scope mission philosophy organization developed recommended president ceo policies strategies promoted enhanced mission organization administered fairly consistently personnel policies procedures close cooperation organizations human resources department acted primary spokesperson state program played key role advocacy initiatives achieved financial goals state program applying sound financial principles ensuring revenues consistently meet exceeded expenditures developed proposed annual budget approval planed implemented budgetary corrective action response unanticipated changes revenue expenses served ex officio non voting member advisory board trustees actively participated board meetings assistant director jun jan company name city state columbus ohio managed directed day day program service delivery franklin county responsibilities included management regional caseworker activities including oversight foster care clinical services sexual offender services provided recommendations service utilization hiring promotions transfers terminations funding purpose attaining exceeding outcomes performance goals established contract agency prepared managed parameters program budget columbus managed supervisors focus positive coaching teaching practices conducted meetings assigned supervisors review agency case specific data ensure needs children families met maintained conference notes ensure supervisors meeting regularly staff provide training supervision reviewed assigned new cases child welfare caseworker jul may company name city state supervised staff including advising staff policies procedures child welfare casework program included assessing service needs providing case direction performing personnel duties unit conducted interviews hiring staff instructed trained new staff reviewed approved documentation quality control conducted case reviews coordinated paperwork evaluated referrals service processes provided mentorship training child welfare social workers assisting attending court hearings interacted attorneys direct service function provided direct service followingactivities counseled clients visited homes monitored treatment youth promoted foster relative placement adjustments attended linkage conferences collateral agencies provided crisis intervention services attended court hearings attended actively participated administrative case reviews performed monitored placement activity supervised visits parents transported children program worker apr aug company name city state direction unit supervisor trained patients reach maximum independent functioning daily living skills provided therapeutic crisis intervention include limited verbal physical one ones precautionary measures suicide assault escape monitoring performed clinical charting included nursing care plans medication unusual behaviors unusual incident reports attended scheduled trainings assigned performed direct care duties assigned youth leader jun apr company name city state provided one one group supervision children severe behavioral problems developed behavior modification plans increase positive behaviors children education b psychology bethany college city state bethany college bethany west virginia b psychology human services management franklin university city state franklin university columbus human services management professional affiliations united way central ohio finance committee member board member association child caring agencies oacca presentations john glenn leadership institute public service public policy ohio state university l leadership academy mental health addiction services professionals presenter child welfare league america conference new orleans improving outcomes merging best practice managed care strategies presenter child welfare league national conference washington c improving outcomes improving outcomes child welfare presenter foster family based treatment association conference pittsburgh pa improving outcomes merging best practice child welfare privatization strategies presenter foster family based treatment association conference orlando fl improving outcomes merging best practice child welfare privatization strategies skills executive level operations proposals coaching teaching quality control corrective action human resources strategic planning finance
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consultant accomplishments worked teach india conducting regular classes privileged children part csr program osc services student co ordinator ils free legal aid society years experience consultant company name asset finance drafting legal documentation necessary cross border aircraft financing leasing transactions particular emphasis clients based asia pacific region involving major global financial institutions operating lessors investment funds experience includes acting clients commercial financings operating leasing aircraft sales asset backed securitization portfolio sales financings co lead cape town transactions support team comprising india qualified lawyers including transaction management team management providing subject matter expertise senior executive compliance company name acting house counsel preparing legal letters notices drafting vetting service agreements non disclosure agreements digital marketing partners engagement agreements broker agreements intermediary agreements procurement agreements employment contracts licensing agreements etc extending opinion advises host operational regulatory legal issues concerning business operations also responsible preparing agendas board meetings preparing analysis reports departmental summaries performance summary company drafting communications required management company managing correspondence regulatory authority drafting replies show cause notices maintaining record communications managing response submissions insurance regulators circulars notifications may june lakshmikumaran sridharan mumbai legal research finance act importation services taxation various services operating lease finance lease reversal cenvat credit preparing first draft legal opinions appeals appellate tribunal april may khaitan partners kolkata team three interns associate involved study legal formalities complied foreign listed company willing establish office india involved extensive research companies act competition laws securities compliance laws securities exchange board india reserve bank india acts rules guidelines tax treaties involved relevant case study finally drafting roadmap documentation establishing business india final leg internship involved drafting standard documentation various legal filings permissions company incorporation documents taken tailored amendments execution senior associates partners may may vaish associates gurgaon internship involved legal research company law joint venture rules mergers acquisitions laws securities exchange board india regulations finally preparing presentation required filings permissions disclosures minimum eligibility criterion company name delhi mr singh member committee consultants indirect tax reforms internship involved assisting team qualified stakeholders research preparing report value added tax provisions proposed goods service tax bill studying identifying provisions existing legislation impacting ease business well identifying areas provision act simplification light existing jurisprudence education post graduation diploma cyber laws asian school cyber city gpa st prize raghvendra phadnis national essay writing competition organized ils law college st rank cyber laws st prize raghvendra phadnis national essay writing competition organized ils law college st rank diploma human rights law ils law college gpa awarded certificate appreciation st lextech pan asian law technology essay writing competition contemporary techno legal issues organized gujarat national law university human rights law awarded certificate appreciation st lextech pan asian law technology essay writing competition contemporary techno legal issues organized gujarat national law university qualifications board university institute marks bsl llb v years aggregate pune university l law college class xii c b e itl public school new delhi class x c b e itl public school new delhi interests first zonal level sell product advertising competition new delhi west zone gold medal volleyball intra school sports meet second zonal level folk dance competition new delhi west zone first zonal level singing competition new delhi west zone hereby declare information given complete correct best knowledge sugandha kumar publications article published topic microfinance institutions cost benefit analysis lexwitness february issue page article published topic trading activity cenvat credit rules lexwitness august issue page article published topic child soldiers victim armed conflicts war crimes issue related international humanitarian law also topic custodial interrogation human rights abhivyakti college annual law journal presented paper topic online transactions consumer protection issues student teacher seminar organized ils law college february additional information awards achievements college researcher runners team lex novitas national moot court competition v salgaocar college law goa runners th speak south asian youth peace meet paper presentation competition symbiosis institute media communication pune first zonal level sell product advertising competition new delhi west zone gold medal volleyball intra school sports meet second zonal level folk dance competition new delhi west zone first zonal level singing competition new delhi west zone hereby declare information given complete correct best knowledge sugandha kumar skills business operations c contracts credit clients documentation drafting finance financing financial funds insurance law legal legal research letters managing marketing meetings mergers acquisitions exchange office procurement research sales securities tax team managementconsultant accomplishments worked teach india conducting regular classes privileged children part csr program osc services student co ordinator ils free legal aid society years experience consultant company name asset finance drafting legal documentation necessary cross border aircraft financing leasing transactions particular emphasis clients based asia pacific region involving major global financial institutions operating lessors investment funds experience includes acting clients commercial financings operating leasing aircraft sales asset backed securitization portfolio sales financings co lead cape town transactions support team comprising india qualified lawyers including transaction management team management providing subject matter expertise senior executive compliance company name acting house counsel preparing legal letters notices drafting vetting service agreements non disclosure agreements digital marketing partners engagement agreements broker agreements intermediary agreements procurement agreements employment contracts licensing agreements etc extending opinion advises host operational regulatory legal issues concerning business operations also responsible preparing agendas board meetings preparing analysis reports departmental summaries performance summary company drafting communications required management company managing correspondence regulatory authority drafting replies show cause notices maintaining record communications managing response submissions insurance regulators circulars notifications may june lakshmikumaran sridharan mumbai legal research finance act importation services taxation various services operating lease finance lease reversal cenvat credit preparing first draft legal opinions appeals appellate tribunal april may khaitan partners kolkata team three interns associate involved study legal formalities complied foreign listed company willing establish office india involved extensive research companies act competition laws securities compliance laws securities exchange board india reserve bank india acts rules guidelines tax treaties involved relevant case study finally drafting roadmap documentation establishing business india final leg internship involved drafting standard documentation various legal filings permissions company incorporation documents taken tailored amendments execution senior associates partners may may vaish associates gurgaon internship involved legal research company law joint venture rules mergers acquisitions laws securities exchange board india regulations finally preparing presentation required filings permissions disclosures minimum eligibility criterion company name delhi mr singh member committee consultants indirect tax reforms internship involved assisting team qualified stakeholders research preparing report value added tax provisions proposed goods service tax bill studying identifying provisions existing legislation impacting ease business well identifying areas provision act simplification light existing jurisprudence education post graduation diploma cyber laws asian school cyber city gpa st prize raghvendra phadnis national essay writing competition organized ils law college st rank cyber laws st prize raghvendra phadnis national essay writing competition organized ils law college st rank diploma human rights law ils law college gpa awarded certificate appreciation st lextech pan asian law technology essay writing competition contemporary techno legal issues organized gujarat national law university human rights law awarded certificate appreciation st lextech pan asian law technology essay writing competition contemporary techno legal issues organized gujarat national law university qualifications board university institute marks bsl llb v years aggregate pune university l law college class xii c b e itl public school new delhi class x c b e itl public school new delhi interests first zonal level sell product advertising competition new delhi west zone gold medal volleyball intra school sports meet second zonal level folk dance competition new delhi west zone first zonal level singing competition new delhi west zone hereby declare information given complete correct best knowledge sugandha kumar publications article published topic microfinance institutions cost benefit analysis lexwitness february issue page article published topic trading activity cenvat credit rules lexwitness august issue page article published topic child soldiers victim armed conflicts war crimes issue related international humanitarian law also topic custodial interrogation human rights abhivyakti college annual law journal presented paper topic online transactions consumer protection issues student teacher seminar organized ils law college february additional information awards achievements college researcher runners team lex novitas national moot court competition v salgaocar college law goa runners th speak south asian youth peace meet paper presentation competition symbiosis institute media communication pune first zonal level sell product advertising competition new delhi west zone gold medal volleyball intra school sports meet second zonal level folk dance competition new delhi west zone first zonal level singing competition new delhi west zone hereby declare information given complete correct best knowledge sugandha kumar skills business operations c contracts credit clients documentation drafting finance financing financial funds insurance law legal legal research letters managing marketing meetings mergers acquisitions exchange office procurement research sales securities tax team management
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faculty clinical instructor clinical coordinator summary doctorate prepared registered nurse medical author extensive clinical experience excellent physical assessment skills proven strength teaching passion health education specialized training pediatric primary care chronic disease management sports medicine nutrition pediatric cardiology mental wellness excels presenting health medical education program management professional highlights implemented sustainable quality improvement program orland park school district physical education curriculum impacting students grades k revised rush university graduate nursing course curriculum improving online discussion critical thinking techniques accordance national quality matters standards competencies nursing education designed course curriculum including exam design evaluation university graduate level nursing programs currently establishing medical advisory board orland park township coordinating university chicago local community stakeholders provide health services education programs district students athletes played major role medical liaison medical sales venues educating mds surgeons apns rns surgical staff maintaining business benchmarks quotas successful author editor preparing medical manuscripts proposals policies publication submission effective presenter ability convey complex concepts variety audiences identification training needs managed several projects budget limitations well securing funding experienced research data analysis documentation health conditions treatment topics public health issues student safety supported school district staff community education physical cultural socioeconomic diversity student population experience company name city state faculty clinical instructor clinical coordinator current responsible course lecture leadership clinical instructors master entry nursing program menp designed provided evidence based information achieving course objectives required university program protocol national guidelines competencies registered nurses partnered clinical simulation manager develop implement evaluate clinical scenarios simulation laboratory environment optimize student learning outcomes coordinated directly medical education department personnel augment clinical rotation experience hands observation opportunities students company name city state school nurse current demonstrates advance skills nursing process physical assessment implementation evaluation students staff attention cultural diversity health care setting effect care delivery treatment management serves strategic partner providing school wide proactive direction training health emergency action plans provides management recommendation consulting services administrative leadership team individual student medical status needs according state federal regulations ensure academic success excellent skills finalizing disseminating medical review data administers vision hearing screenings addresses results referral resources contracted district partnerships illinois department public health successfully initiates manages projects involving teen student volunteers community service learning accordance high school department policies assures strict adherence illinois standards professional school nurse practice act illinois school district board education policies protocol procedures regarding student patient care safety data collection confidentiality company name city state clinical specialist provided contractual clinical services global medical device company specializing design development commercializing complex spine minimally invasive spine technologies operative techniques demonstrated product knowledge expertise timely troubleshooting direct product evaluations spinal implants instrumentation biologic products involving motion preservation annular repair nucleus replacement educated mds apns rns surgical staff proper use maintenance products requiring time spent operation room environments company name city state nurse clinician ii rn specialized pediatric intensive care unit pediatric surgical heart unit specialized pediatric intensive care unit pediatric surgical heart unit responsible complete nursing process critically ill injured patients level trauma unit pre post surgical patients pediatric cardiac surgical unit extensively trained deliver sophisticated level treatment surgical expertise trauma complex pediatric cardiac surgery neonatal general pediatrics successfully performed extensive rn role cardiology specialty exhibiting expertise clinical anatomy physiology understanding surgical interventions corrective procedures encompassing professional compassionate patient care education doctorate nursing practice pediatric primary care rush university city state associate applied science nursing richard j daley college city state bachelor science nutrition northern illinois university city state minor journalism licensure certification registered nurse nationally certified school nurse national board certification school nurses designation individualized education program iep privileges illinois state board education professional presentations evaluation school district implementation knee injury prevention program rush university polycystic ovarian syndrome adolescent females rush university medical center female athlete triad sports medicine conference illinois school district quality matters concepts higher education course delivery rush university fostering debate online courses rush university scholarship wrist pain gymnasts review common wrist pathology gymnastics athlete current sports medicine reports official journal american college sports medicine evaluation school district implementation knee injury prevention program submitted sports health nurses making impact reducing school athlete injuries chicago tribune http www chicagotribune com brandpublishing nursing action ct nurses making impact reducing school athlete injuries story html affiliations illinois high school association illinois association school nurses member american diabetes association teen adventure camp illinois chicago marathon medical staff special olympics medical staff society children book writers illustratorsfaculty clinical instructor clinical coordinator summary doctorate prepared registered nurse medical author extensive clinical experience excellent physical assessment skills proven strength teaching passion health education specialized training pediatric primary care chronic disease management sports medicine nutrition pediatric cardiology mental wellness excels presenting health medical education program management professional highlights implemented sustainable quality improvement program orland park school district physical education curriculum impacting students grades k revised rush university graduate nursing course curriculum improving online discussion critical thinking techniques accordance national quality matters standards competencies nursing education designed course curriculum including exam design evaluation university graduate level nursing programs currently establishing medical advisory board orland park township coordinating university chicago local community stakeholders provide health services education programs district students athletes played major role medical liaison medical sales venues educating mds surgeons apns rns surgical staff maintaining business benchmarks quotas successful author editor preparing medical manuscripts proposals policies publication submission effective presenter ability convey complex concepts variety audiences identification training needs managed several projects budget limitations well securing funding experienced research data analysis documentation health conditions treatment topics public health issues student safety supported school district staff community education physical cultural socioeconomic diversity student population experience company name city state faculty clinical instructor clinical coordinator current responsible course lecture leadership clinical instructors master entry nursing program menp designed provided evidence based information achieving course objectives required university program protocol national guidelines competencies registered nurses partnered clinical simulation manager develop implement evaluate clinical scenarios simulation laboratory environment optimize student learning outcomes coordinated directly medical education department personnel augment clinical rotation experience hands observation opportunities students company name city state school nurse current demonstrates advance skills nursing process physical assessment implementation evaluation students staff attention cultural diversity health care setting effect care delivery treatment management serves strategic partner providing school wide proactive direction training health emergency action plans provides management recommendation consulting services administrative leadership team individual student medical status needs according state federal regulations ensure academic success excellent skills finalizing disseminating medical review data administers vision hearing screenings addresses results referral resources contracted district partnerships illinois department public health successfully initiates manages projects involving teen student volunteers community service learning accordance high school department policies assures strict adherence illinois standards professional school nurse practice act illinois school district board education policies protocol procedures regarding student patient care safety data collection confidentiality company name city state clinical specialist provided contractual clinical services global medical device company specializing design development commercializing complex spine minimally invasive spine technologies operative techniques demonstrated product knowledge expertise timely troubleshooting direct product evaluations spinal implants instrumentation biologic products involving motion preservation annular repair nucleus replacement educated mds apns rns surgical staff proper use maintenance products requiring time spent operation room environments company name city state nurse clinician ii rn specialized pediatric intensive care unit pediatric surgical heart unit specialized pediatric intensive care unit pediatric surgical heart unit responsible complete nursing process critically ill injured patients level trauma unit pre post surgical patients pediatric cardiac surgical unit extensively trained deliver sophisticated level treatment surgical expertise trauma complex pediatric cardiac surgery neonatal general pediatrics successfully performed extensive rn role cardiology specialty exhibiting expertise clinical anatomy physiology understanding surgical interventions corrective procedures encompassing professional compassionate patient care education doctorate nursing practice pediatric primary care rush university city state associate applied science nursing richard j daley college city state bachelor science nutrition northern illinois university city state minor journalism licensure certification registered nurse nationally certified school nurse national board certification school nurses designation individualized education program iep privileges illinois state board education professional presentations evaluation school district implementation knee injury prevention program rush university polycystic ovarian syndrome adolescent females rush university medical center female athlete triad sports medicine conference illinois school district quality matters concepts higher education course delivery rush university fostering debate online courses rush university scholarship wrist pain gymnasts review common wrist pathology gymnastics athlete current sports medicine reports official journal american college sports medicine evaluation school district implementation knee injury prevention program submitted sports health nurses making impact reducing school athlete injuries chicago tribune http www chicagotribune com brandpublishing nursing action ct nurses making impact reducing school athlete injuries story html affiliations illinois high school association illinois association school nurses member american diabetes association teen adventure camp illinois chicago marathon medical staff special olympics medical staff society children book writers illustrators
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admissions executive professional summary highly motivated creative professional strong leadership relationship building skills experienced applying principles sociology personnel handling administration education management marketing problems core qualifications microsoft office training development marketing sales specialist group behavior dynamics charismatic public speaker community resources specialist motivated team player natural leader organized efficient experience admissions executive august current company name city state evaluated program performance expectations maintained compliance company legal requirements reviewed program needs recruited qualified staff inspired students translate academic interests real world taking positive actions counseled undergraduates regard educational professional goals communicated registrar office review process requests requirements waivers organized recruitment admission events prospective students served academic adviser undergraduate students year worked upper management ensure appropriate changes made improve customer satisfaction trained staff improve customer interactions customer service specialist december august company name city state developed implemented monitored programs maximize customer satisfaction resolved customer questions issues complaints conducted weekly monthly quarterly team meetings discussing company goals productivity team building developed rapport customer base handling difficult issues professionalism addressed committee meetings brought procedural ideas steering committees promoting nutrition physical mental assessment programs provided behavioral based safety education promoting training certification employees generated distributed daily reports order acknowledgments appropriate personnel organized placement tests applicants entered data excel spreadsheets tracking individual health assessments discrepancies community outreach coordinator intern january april company name city state responsible coordination community events individuals families promoting healthy environments lifestyle changes enhance emotional physical functional growth led presentations aimed developing comprehensive programs meet community employment housing transportation medical crime prevention needs met clients one one determine necessary services make appropriate treatment recommendations edited prepared program manuals instructors clients attended conferences seminars training sessions community health education related issues assisted director event planning fundraising referred families food banks financial assistance programs employment training support health immigration services child advocate foster children october july company name city state establish relationship child better understand child needs desires develop relationship court dependent child meeting weekly basis provide positive role model child teaching confidence trust developmental behaviors support child court proceedings explain court proceedings child review available records regarding child family history school behavior medical mental health history etc identify explore potential resources facilitate family preservation early family reunification alternative permanency planning interview parties involved child regarding child circumstances needs communicate child needs court written reports recommendation ensure court approved plans child implemented investigate interest child judicial administrative proceedings juvenile court communicate coordinate efforts child social worker probation officer attorney education bachlor science sociology university west georgia city state minor psychology member uwg social science newspaper sociological collective member psychology club member sports management committee associate arts technical communications west central technical college city state deans list presidents list skills client relations creative problem solving customer service academic advisement team leader effectivecommunicator project management relationship builder professional attitude marketing multi task managementadmissions executive professional summary highly motivated creative professional strong leadership relationship building skills experienced applying principles sociology personnel handling administration education management marketing problems core qualifications microsoft office training development marketing sales specialist group behavior dynamics charismatic public speaker community resources specialist motivated team player natural leader organized efficient experience admissions executive august current company name city state evaluated program performance expectations maintained compliance company legal requirements reviewed program needs recruited qualified staff inspired students translate academic interests real world taking positive actions counseled undergraduates regard educational professional goals communicated registrar office review process requests requirements waivers organized recruitment admission events prospective students served academic adviser undergraduate students year worked upper management ensure appropriate changes made improve customer satisfaction trained staff improve customer interactions customer service specialist december august company name city state developed implemented monitored programs maximize customer satisfaction resolved customer questions issues complaints conducted weekly monthly quarterly team meetings discussing company goals productivity team building developed rapport customer base handling difficult issues professionalism addressed committee meetings brought procedural ideas steering committees promoting nutrition physical mental assessment programs provided behavioral based safety education promoting training certification employees generated distributed daily reports order acknowledgments appropriate personnel organized placement tests applicants entered data excel spreadsheets tracking individual health assessments discrepancies community outreach coordinator intern january april company name city state responsible coordination community events individuals families promoting healthy environments lifestyle changes enhance emotional physical functional growth led presentations aimed developing comprehensive programs meet community employment housing transportation medical crime prevention needs met clients one one determine necessary services make appropriate treatment recommendations edited prepared program manuals instructors clients attended conferences seminars training sessions community health education related issues assisted director event planning fundraising referred families food banks financial assistance programs employment training support health immigration services child advocate foster children october july company name city state establish relationship child better understand child needs desires develop relationship court dependent child meeting weekly basis provide positive role model child teaching confidence trust developmental behaviors support child court proceedings explain court proceedings child review available records regarding child family history school behavior medical mental health history etc identify explore potential resources facilitate family preservation early family reunification alternative permanency planning interview parties involved child regarding child circumstances needs communicate child needs court written reports recommendation ensure court approved plans child implemented investigate interest child judicial administrative proceedings juvenile court communicate coordinate efforts child social worker probation officer attorney education bachlor science sociology university west georgia city state minor psychology member uwg social science newspaper sociological collective member psychology club member sports management committee associate arts technical communications west central technical college city state deans list presidents list skills client relations creative problem solving customer service academic advisement team leader effectivecommunicator project management relationship builder professional attitude marketing multi task management
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practicum experience summary nurse practitioner focused providing quality care maintaining direct lines communication patients entire health care team superb interpersonal leadership skills enjoys challenges learning new concepts skill sets certifications registered nurse certified emergency nurse trauma nurse specialist basic life support advanced cardiac life support pediatric advanced life support highlights practicum hours include primary care pediatrics women heath urgent care practicum residency completed orthopedics preceptor coach emergency department emergency department interim charge nurse skills confident ability navigate computers communicate effectively value teamwork respect members healthcare team value walks life build strong relationships listen intently clarify uncertainties educate thoroughly growing ability practice confidently formulate differentials build suitable plan care accordingly professional experience practicum experience aug sep enhanced physical assessment skills identify normal normal variant pathologic findings proficiencied differential diagnoses determine likely diagnosis based assessment findings engaged patient assessment diagnosis treatment family practice setting prepared patients expectations medications therapies desired outcomes educated patients healthy lifestyle changes medication management appropriate health screening engaged patient assessment diagnosis treatment wide array ages acuity levels prepared patients expectations medications therapies desired outcomes educated patients healthy lifestyle changes medication management appropriate health screenings aided conducting plan care including medication changes physician referrals treatment programs registered nurse clinician ii dec current company name apply critical thinking skills caring patients array morbidities including endocrine oncology hematology psychological cardiac neurological musculoskeletal immune disorders given time prioritize patient care varying acute emergencies chronic medical urgencies order provide safe effective care timely compassionate manner proficient telemetry discerning emergencies cardiac history basing nursing judgment individual trends cardiac history utilized resources including pharmacist respiratory therapists dieticians physicians clinical nurse specialists order broaden knowledge educate patient accordingly certified intravenous oral chemotherapy administration potential adverse reactions oncologic emergencies valued team member committee effort reduce inpatient falls hospital wide eventually find ways reduce eliminate outpatient visitor falls well staff nurse nov may company name led unit skilled care approximately geriatric patients delegating staff holding accountable ensure unit run smoothly proficient knowledge medication administration assessment implementation care acted advocate patients voice wants needs concerns fears physician order enhance wellness quality life staff nurse may jun company name medical surgical participated team nursing working hand hand registered nurse certified nurses aid provide best patient care possible provided aide registered nurse ie wound treatment care blood administration assessment findings accomplishments conducted research pediatric invasive procedures implemented evidence based pain control intervention infants assisted strengthening inter unit hospital relationships emergency department encouraged team building acceptance new employees department education master science nursing university st francis city state family nurse practitioner bachelor science nursing university st francis city state nursing associate applied science nursing richland community college city state registered nurse practical nurse nursing richland community college city state licensed practical nurse professional affiliations sigma theta tau international american association nurse practitionerspracticum experience summary nurse practitioner focused providing quality care maintaining direct lines communication patients entire health care team superb interpersonal leadership skills enjoys challenges learning new concepts skill sets certifications registered nurse certified emergency nurse trauma nurse specialist basic life support advanced cardiac life support pediatric advanced life support highlights practicum hours include primary care pediatrics women heath urgent care practicum residency completed orthopedics preceptor coach emergency department emergency department interim charge nurse skills confident ability navigate computers communicate effectively value teamwork respect members healthcare team value walks life build strong relationships listen intently clarify uncertainties educate thoroughly growing ability practice confidently formulate differentials build suitable plan care accordingly professional experience practicum experience aug sep enhanced physical assessment skills identify normal normal variant pathologic findings proficiencied differential diagnoses determine likely diagnosis based assessment findings engaged patient assessment diagnosis treatment family practice setting prepared patients expectations medications therapies desired outcomes educated patients healthy lifestyle changes medication management appropriate health screening engaged patient assessment diagnosis treatment wide array ages acuity levels prepared patients expectations medications therapies desired outcomes educated patients healthy lifestyle changes medication management appropriate health screenings aided conducting plan care including medication changes physician referrals treatment programs registered nurse clinician ii dec current company name apply critical thinking skills caring patients array morbidities including endocrine oncology hematology psychological cardiac neurological musculoskeletal immune disorders given time prioritize patient care varying acute emergencies chronic medical urgencies order provide safe effective care timely compassionate manner proficient telemetry discerning emergencies cardiac history basing nursing judgment individual trends cardiac history utilized resources including pharmacist respiratory therapists dieticians physicians clinical nurse specialists order broaden knowledge educate patient accordingly certified intravenous oral chemotherapy administration potential adverse reactions oncologic emergencies valued team member committee effort reduce inpatient falls hospital wide eventually find ways reduce eliminate outpatient visitor falls well staff nurse nov may company name led unit skilled care approximately geriatric patients delegating staff holding accountable ensure unit run smoothly proficient knowledge medication administration assessment implementation care acted advocate patients voice wants needs concerns fears physician order enhance wellness quality life staff nurse may jun company name medical surgical participated team nursing working hand hand registered nurse certified nurses aid provide best patient care possible provided aide registered nurse ie wound treatment care blood administration assessment findings accomplishments conducted research pediatric invasive procedures implemented evidence based pain control intervention infants assisted strengthening inter unit hospital relationships emergency department encouraged team building acceptance new employees department education master science nursing university st francis city state family nurse practitioner bachelor science nursing university st francis city state nursing associate applied science nursing richland community college city state registered nurse practical nurse nursing richland community college city state licensed practical nurse professional affiliations sigma theta tau international american association nurse practitioners
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human resources manager summary continue professional human resource career position leadership focused creative people strategies improve employee engagement drive business initiatives focuses overall operating performance achieving strategic results business acumen fiscal management knowledgeable federal state labor employment law efficient effective project management skills ability deliver results sense urgency ability analyze interpret profit loss statements effective manager expense budget goals microsoft office including word excel powerpoint accomplishments effective leader change agent member sr leadership team responsible providing advice council sr leadership management regarding policy law decisions affect workforce responsible directing motivating team hr professionals influence operations exceed business expectations goals accountable driving performance initiatives goals developing driving employee engagement programs proficient adviser associates management hr policies practices state federal labor laws advise management regarding associate relations concerns conduct disciplinary grievance hearings ensure enforcement eeoc ofccp dpl guidelines active maintaining employer choice work environment renders third party representation obsolete experience human resources manager current company name city state drive business initiatives providing strategic hr guidance leadership management planning organizing controlling activities human resources department serve resource employees ensuring understanding compliance policies regulations keep management advised potential problem areas recommend implement solutions appropriate evaluate reports decisions results client group relation established goals recommend new approaches policies procedures support continual improvement plan organize manage activities hr dept manage recruitment effort exempt non exempt hourly employees monitor recruitment program employee relations counseling performance planning manage maintain records records reports actively participate client group projects meetings senior human resources representative company name city state effectively work management hourly base develop programs strategies create employer choice environment make unionization obsolete strategic partner leadership provide advice counsel workforce related activities disciplinary actions organizational development training diversity initiatives advise management personnel regarding application intent policies procedures investigate prepare reports regarding internal external eeo grievance claims analyze prepare statistical reports identifying trends impact personnel overall business strategies adviser managing director five sr managers thirty eight managers eleven hundred plus employees refined managed boarding process strategies two major divisions fedex central region consists direct reports states supporting two regional vice presidents developed systems processes sourcing first day job streamline boarding practices meet state federal dot faa guidelines matrixed ee consult advise management personnel regarding policies practices procedures provide input workforce related activities disciplinary actions training diversity initiatives organizational development investigate prepare reports regarding internal external eeo grievance claims analyze prepare statistical reports identify trends impact personnel overall business strategies area manager partner company name city state source engage clients develop implement staffing strategies drive business goals managed aspects office including employee relations recruiting staffing training development corporate legal compliance benefits policy administration management selection consultant organizational development company name city state responsible recruitment selection training development management exempt level personnel generalist recruiter responsible strategic planning employee relations recruitment training retention counsel management staff according company policies accepted hr practices labor law regional recruitment manager company name city state travel matrixed facilities establishing recruitment processes practices generated results hands project recruiter problematic situations client service manager branch manager company name city state responsible guiding team hr professionals dedicated selecting qualified candidates work various client locations developed creative innovative work force solutions store manager company name city state managed hr location generated million sales annually supervising motivating employees proven record increasing sales volume gross profit governing purchasing cost controlling shrink reducing payroll expenses education masters keller graduate school management tinley park il human resource management city state keller graduate school management tinley park illinois masters human resource management mhrm bachelor science alcorn state university business administration city state alcorn state university lorman mississippi bachelor science business administration certifications human resources certification institute hrci senior professional human resources sphr professional affiliations professional organizations society human resource management shrm skills human resources training employee relations recruitment organizational development payroll purchasing equal employment opportunity recruiting staffing project management labor law strategic planning benefits budget employee engagement employment law labor laws microsoft office powerpoint word human resource managementhuman resources manager summary continue professional human resource career position leadership focused creative people strategies improve employee engagement drive business initiatives focuses overall operating performance achieving strategic results business acumen fiscal management knowledgeable federal state labor employment law efficient effective project management skills ability deliver results sense urgency ability analyze interpret profit loss statements effective manager expense budget goals microsoft office including word excel powerpoint accomplishments effective leader change agent member sr leadership team responsible providing advice council sr leadership management regarding policy law decisions affect workforce responsible directing motivating team hr professionals influence operations exceed business expectations goals accountable driving performance initiatives goals developing driving employee engagement programs proficient adviser associates management hr policies practices state federal labor laws advise management regarding associate relations concerns conduct disciplinary grievance hearings ensure enforcement eeoc ofccp dpl guidelines active maintaining employer choice work environment renders third party representation obsolete experience human resources manager current company name city state drive business initiatives providing strategic hr guidance leadership management planning organizing controlling activities human resources department serve resource employees ensuring understanding compliance policies regulations keep management advised potential problem areas recommend implement solutions appropriate evaluate reports decisions results client group relation established goals recommend new approaches policies procedures support continual improvement plan organize manage activities hr dept manage recruitment effort exempt non exempt hourly employees monitor recruitment program employee relations counseling performance planning manage maintain records records reports actively participate client group projects meetings senior human resources representative company name city state effectively work management hourly base develop programs strategies create employer choice environment make unionization obsolete strategic partner leadership provide advice counsel workforce related activities disciplinary actions organizational development training diversity initiatives advise management personnel regarding application intent policies procedures investigate prepare reports regarding internal external eeo grievance claims analyze prepare statistical reports identifying trends impact personnel overall business strategies adviser managing director five sr managers thirty eight managers eleven hundred plus employees refined managed boarding process strategies two major divisions fedex central region consists direct reports states supporting two regional vice presidents developed systems processes sourcing first day job streamline boarding practices meet state federal dot faa guidelines matrixed ee consult advise management personnel regarding policies practices procedures provide input workforce related activities disciplinary actions training diversity initiatives organizational development investigate prepare reports regarding internal external eeo grievance claims analyze prepare statistical reports identify trends impact personnel overall business strategies area manager partner company name city state source engage clients develop implement staffing strategies drive business goals managed aspects office including employee relations recruiting staffing training development corporate legal compliance benefits policy administration management selection consultant organizational development company name city state responsible recruitment selection training development management exempt level personnel generalist recruiter responsible strategic planning employee relations recruitment training retention counsel management staff according company policies accepted hr practices labor law regional recruitment manager company name city state travel matrixed facilities establishing recruitment processes practices generated results hands project recruiter problematic situations client service manager branch manager company name city state responsible guiding team hr professionals dedicated selecting qualified candidates work various client locations developed creative innovative work force solutions store manager company name city state managed hr location generated million sales annually supervising motivating employees proven record increasing sales volume gross profit governing purchasing cost controlling shrink reducing payroll expenses education masters keller graduate school management tinley park il human resource management city state keller graduate school management tinley park illinois masters human resource management mhrm bachelor science alcorn state university business administration city state alcorn state university lorman mississippi bachelor science business administration certifications human resources certification institute hrci senior professional human resources sphr professional affiliations professional organizations society human resource management shrm skills human resources training employee relations recruitment organizational development payroll purchasing equal employment opportunity recruiting staffing project management labor law strategic planning benefits budget employee engagement employment law labor laws microsoft office powerpoint word human resource management
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vice president executive profile accomplished building sustaining outstanding teams creates team vision supports organizational vision skilled turning teams industry leading teams developing team members outstanding performers develops innovative approaches providing high quality cost effective service exceed customer expectations skilled author speaker numerous articles appearing national business journals multiple presentations national conferences core accomplishments attended chime college healthcare information management executives cio boot camp october attended edge program executive development growth experience program presented baylor health care system talent planning partnership southern methodist university cox executive education graduated may information numerous additional educational programs attended available request available request professional experience march july company name city state vice president chair united way mental health counseling grant panel vice chair access jobs panel selected publications selected speaking engagements building clinical engineering department ground cover story biomedical instrumentation technology november december co authored larry hertzler vice president aramark healthcare technologies candidate wanted find right match department cover story biomedical instrumentation technology march april okay supervisor biomedical instrumentation technology january february co authored larry hertzler vice president aramark healthcare technologies taking intranet plunge create maintain horizons november december winning hand playing odds clinical equipment service contracts health facilities management november preventive maintenance look big picture biomedical instrumentation technology march benchmarking glass half full biomedical instrumentation technology july closer link open device integration strategy advance healthcare information executives april sculpture baseball benchmarking biomedical instrumentation technology july august co authored larry hertzler vice president aramark healthcare technologies getting clinical engineering department nurse leader magazine february carefully measuring productivity key managing resources biomedical instrumentation technology january february practical guide successful performance improvement biomedical instrumentation technology may june manage effectively climb ladder biomedical instrumentation technology july august vendors customers five keys effective relationship biomedical instrumentation technology january february find work life balance management strategy biomedical instrumentation technology august september service support debate throwing rocks help biomedical instrumentation technology november may july corporate director coordinated multiple medical equipment service departments single system department led effort implement medical equipment management database combined six separate databases participated development implementation automated line capital acquisition request process developed system wide process identifying medical equipment need replacement member information services leadership council member information services communications council co chair baylor clinical technology assessment council active participant development relationship medisend charitable organization providing medical equipment supplies developing countries developing internship program assist development bmet developing countries acted primary contact baylor health care system executive leadership information systems technology issues directed activities technology operations field support desktop engineering biomedical technology services january january company name city state operations manager participated implementation clinical engineering program maintained high level quality customer satisfaction beating budget targets million estimated cost previous outsourced program approximately million first three years existence assisted development shared responsibility ongoing maintenance department intranet site provided comprehensive information regarding department activities department staff members customers widely acknowledged best intranet site advocate health care participated successful k compliance assurance project approximately pieces equipment participated development strategic technology plan major imaging equipment strategic technology plan eventually expanded cover clinical equipment value january january company name city state team manager regional manager education missouri institute technology city state electronic engineering technology bachelor science electronic engineering technology attended accelerating best care baylor july publications participated panel expert advisory board presentation best practices technology assessment june presented session communicating c suite md expo conference austin october presented session future clinical engineering north texas biomedical association meeting october presented session getting clinical engineering department david muntz cio baylor health care system chime cio fall forum october chime webinar january presented session maximizing value healthcare technology management program iht conference phoenix january presented session connecting c suite aami annual conference breakfast symposium presented session pragmatic approach right repair issue annual conference breakfast symposium skills balance benchmarking bts budget contracts council counseling customer satisfaction databases database delivery facilities management help desk imaging information systems leadership managing mental health access procurement speaking publications quality sculpture strategy strategic supervisor telecommunications phones voip k additional information professional recognition aami association advancement medical instrumentation clinical biomedical engineering achievement award recognizes individual excellence achievement fields clinical engineering biomedical engineering professional affiliations member board directors aami association advancement medical instrumentation chair united states certification commission current chair international certification commission member aami technology management council member biomedical instrumentation technology magazine editorial review board member chime college healthcare information management executives member himss healthcare information management systems society member medical advisory board medisend internationalvice president executive profile accomplished building sustaining outstanding teams creates team vision supports organizational vision skilled turning teams industry leading teams developing team members outstanding performers develops innovative approaches providing high quality cost effective service exceed customer expectations skilled author speaker numerous articles appearing national business journals multiple presentations national conferences core accomplishments attended chime college healthcare information management executives cio boot camp october attended edge program executive development growth experience program presented baylor health care system talent planning partnership southern methodist university cox executive education graduated may information numerous additional educational programs attended available request available request professional experience march july company name city state vice president chair united way mental health counseling grant panel vice chair access jobs panel selected publications selected speaking engagements building clinical engineering department ground cover story biomedical instrumentation technology november december co authored larry hertzler vice president aramark healthcare technologies candidate wanted find right match department cover story biomedical instrumentation technology march april okay supervisor biomedical instrumentation technology january february co authored larry hertzler vice president aramark healthcare technologies taking intranet plunge create maintain horizons november december winning hand playing odds clinical equipment service contracts health facilities management november preventive maintenance look big picture biomedical instrumentation technology march benchmarking glass half full biomedical instrumentation technology july closer link open device integration strategy advance healthcare information executives april sculpture baseball benchmarking biomedical instrumentation technology july august co authored larry hertzler vice president aramark healthcare technologies getting clinical engineering department nurse leader magazine february carefully measuring productivity key managing resources biomedical instrumentation technology january february practical guide successful performance improvement biomedical instrumentation technology may june manage effectively climb ladder biomedical instrumentation technology july august vendors customers five keys effective relationship biomedical instrumentation technology january february find work life balance management strategy biomedical instrumentation technology august september service support debate throwing rocks help biomedical instrumentation technology november may july corporate director coordinated multiple medical equipment service departments single system department led effort implement medical equipment management database combined six separate databases participated development implementation automated line capital acquisition request process developed system wide process identifying medical equipment need replacement member information services leadership council member information services communications council co chair baylor clinical technology assessment council active participant development relationship medisend charitable organization providing medical equipment supplies developing countries developing internship program assist development bmet developing countries acted primary contact baylor health care system executive leadership information systems technology issues directed activities technology operations field support desktop engineering biomedical technology services january january company name city state operations manager participated implementation clinical engineering program maintained high level quality customer satisfaction beating budget targets million estimated cost previous outsourced program approximately million first three years existence assisted development shared responsibility ongoing maintenance department intranet site provided comprehensive information regarding department activities department staff members customers widely acknowledged best intranet site advocate health care participated successful k compliance assurance project approximately pieces equipment participated development strategic technology plan major imaging equipment strategic technology plan eventually expanded cover clinical equipment value january january company name city state team manager regional manager education missouri institute technology city state electronic engineering technology bachelor science electronic engineering technology attended accelerating best care baylor july publications participated panel expert advisory board presentation best practices technology assessment june presented session communicating c suite md expo conference austin october presented session future clinical engineering north texas biomedical association meeting october presented session getting clinical engineering department david muntz cio baylor health care system chime cio fall forum october chime webinar january presented session maximizing value healthcare technology management program iht conference phoenix january presented session connecting c suite aami annual conference breakfast symposium presented session pragmatic approach right repair issue annual conference breakfast symposium skills balance benchmarking bts budget contracts council counseling customer satisfaction databases database delivery facilities management help desk imaging information systems leadership managing mental health access procurement speaking publications quality sculpture strategy strategic supervisor telecommunications phones voip k additional information professional recognition aami association advancement medical instrumentation clinical biomedical engineering achievement award recognizes individual excellence achievement fields clinical engineering biomedical engineering professional affiliations member board directors aami association advancement medical instrumentation chair united states certification commission current chair international certification commission member aami technology management council member biomedical instrumentation technology magazine editorial review board member chime college healthcare information management executives member himss healthcare information management systems society member medical advisory board medisend international
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landscaper accomplishments fmc level certification adventis nov built three statement fully circular properly formatted financial model scratch minutes developed understanding key concepts financial modeling accounting corporate finance miami university investment banking club feb present learn practice valuation techniques financial modeling discuss latest financial news discuss interviewing skills gain insight experienced investment bankers miami university asset management club oct present contribute management portfolio worth equities create present stock pitches listen provide input pitches members stock investment competition sep nov earned first place thirty four teams five dayton area high schools competed university dayton score based presentation based portfolio earned six week period experience landscaper current company name city state landscape employee managing properties commercial residential received landscape hardscape training education provided training new employees delivery driver company name city state delivered local homes businesses worked caf keeping various daily tasks intern company name city state internship dayton area life health insurance office performing tactical activities agents pursuing life health insurance license pro shop crew member company name city state managed various daily duties caddy members cart range management train new employees education training bsba finance economics may miami university city state finance economics june chaminade julienne catholic high school city state national honor society scholar athlete four years interests varsity soccer aug senior captain area conference state academic awards four year starter skills insurance managing office additional information varsity soccer aug senior captain area conference state academic awards four year starterlandscaper accomplishments fmc level certification adventis nov built three statement fully circular properly formatted financial model scratch minutes developed understanding key concepts financial modeling accounting corporate finance miami university investment banking club feb present learn practice valuation techniques financial modeling discuss latest financial news discuss interviewing skills gain insight experienced investment bankers miami university asset management club oct present contribute management portfolio worth equities create present stock pitches listen provide input pitches members stock investment competition sep nov earned first place thirty four teams five dayton area high schools competed university dayton score based presentation based portfolio earned six week period experience landscaper current company name city state landscape employee managing properties commercial residential received landscape hardscape training education provided training new employees delivery driver company name city state delivered local homes businesses worked caf keeping various daily tasks intern company name city state internship dayton area life health insurance office performing tactical activities agents pursuing life health insurance license pro shop crew member company name city state managed various daily duties caddy members cart range management train new employees education training bsba finance economics may miami university city state finance economics june chaminade julienne catholic high school city state national honor society scholar athlete four years interests varsity soccer aug senior captain area conference state academic awards four year starter skills insurance managing office additional information varsity soccer aug senior captain area conference state academic awards four year starter
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human resources professional professional summary experienced working fast paced environments demanding strong organizational technical interpersonal skills highly trustworthy ethical discreet committed superior customer service confident poised interactions individuals levels detail oriented resourceful completing projects able multitask effectively skills networking partnership development decision making report preparation human resources management systems procedure compliance person telephone interviewing employment data tracking new hire onboarding orientation termination documentation conflict resolution documentation recordkeeping willingness learn remote conferencing communication microsoft office employee applicant assessment work history human resources professional company name city state hands experience distribution environment employee relations conflict resolution policy process guidance initial workforce hiring pre acquisition due diligence post acquisition hr integration completed days onboarding process week ranging initial presentation companies policies overview revising e verify process making badges assuring system certifications fdu completed starting new role managed updated personnel files old new hires human resources information system database lawson assessed streamlined training coach program drive consistency company processes fostered teamwork environment conducive positive dialogue organization personal efforts cited great driving force dc employee retention rate industry high turnover norm saved company thousands dollars month reducing reliance employment agencies brought majority formerly outsourced recruiting functions house reduce billable hours completed distribution weekly reporting assuring sent corporate timely manner weekly reporting consisted planned vs actual terminations prior week new hires onboarded oversaw associates pay onboarding relocation departments facilities assured managers sent time details report direct reports received would revised daily make necessary revisions kronos took part various meetings ranging union sensitivity training hr meetings regarding program rollouts staffing meetings concluding final decisions investigation took place unemployment claims meditation completed success rate provided various resources associates including work number information tuition reimbursement access information adjust form payment managed aspects leave administration health benefits employees created various spreadsheet documents streamline efficient workflow provided support assistance management team handling resolving human resource issues interviewed counseled terminated employees provide exceptional performance safe motivating workplace hris software lawson kronos pro watch myinfo onsite supervisor company name city state worked behalf best candiates staffing agency providing top notch service park west client oversaw employees filled applications inserted coats software interviewed counseled terminated employees provide exceptional performance safe motivating workplace assure employees present shift time beginning shift come back breaks absent needed justified reasons missing provide warning employment needed learn warning system park west operated assure employees following protocol handling art pieces tools looking safety employees employees proper uniform equipment operate efficiently kept files date employee information software system excel template provide documentation employees want request vacation time refused medical attention created kept proper documentation employees excused absences vacation requests refusal medical attention file accident incident report inserted employee hours pay rate excel sheet negotiator company name city state responsible maintaining files according file would start continue mitigation process lender behalf client photocopied verified faxed paperwork prepared packages spoke lenders clients submitted various forms documents client behalf lenders hopes receiving modification answered various calls time solved questions concerns timely matter education business administration miami dade college city gpa high school diploma mater academy charter high school city state gpa languages english native bilingual english native bilingual spanish native bilingual spanish native bilingualhuman resources professional professional summary experienced working fast paced environments demanding strong organizational technical interpersonal skills highly trustworthy ethical discreet committed superior customer service confident poised interactions individuals levels detail oriented resourceful completing projects able multitask effectively skills networking partnership development decision making report preparation human resources management systems procedure compliance person telephone interviewing employment data tracking new hire onboarding orientation termination documentation conflict resolution documentation recordkeeping willingness learn remote conferencing communication microsoft office employee applicant assessment work history human resources professional company name city state hands experience distribution environment employee relations conflict resolution policy process guidance initial workforce hiring pre acquisition due diligence post acquisition hr integration completed days onboarding process week ranging initial presentation companies policies overview revising e verify process making badges assuring system certifications fdu completed starting new role managed updated personnel files old new hires human resources information system database lawson assessed streamlined training coach program drive consistency company processes fostered teamwork environment conducive positive dialogue organization personal efforts cited great driving force dc employee retention rate industry high turnover norm saved company thousands dollars month reducing reliance employment agencies brought majority formerly outsourced recruiting functions house reduce billable hours completed distribution weekly reporting assuring sent corporate timely manner weekly reporting consisted planned vs actual terminations prior week new hires onboarded oversaw associates pay onboarding relocation departments facilities assured managers sent time details report direct reports received would revised daily make necessary revisions kronos took part various meetings ranging union sensitivity training hr meetings regarding program rollouts staffing meetings concluding final decisions investigation took place unemployment claims meditation completed success rate provided various resources associates including work number information tuition reimbursement access information adjust form payment managed aspects leave administration health benefits employees created various spreadsheet documents streamline efficient workflow provided support assistance management team handling resolving human resource issues interviewed counseled terminated employees provide exceptional performance safe motivating workplace hris software lawson kronos pro watch myinfo onsite supervisor company name city state worked behalf best candiates staffing agency providing top notch service park west client oversaw employees filled applications inserted coats software interviewed counseled terminated employees provide exceptional performance safe motivating workplace assure employees present shift time beginning shift come back breaks absent needed justified reasons missing provide warning employment needed learn warning system park west operated assure employees following protocol handling art pieces tools looking safety employees employees proper uniform equipment operate efficiently kept files date employee information software system excel template provide documentation employees want request vacation time refused medical attention created kept proper documentation employees excused absences vacation requests refusal medical attention file accident incident report inserted employee hours pay rate excel sheet negotiator company name city state responsible maintaining files according file would start continue mitigation process lender behalf client photocopied verified faxed paperwork prepared packages spoke lenders clients submitted various forms documents client behalf lenders hopes receiving modification answered various calls time solved questions concerns timely matter education business administration miami dade college city gpa high school diploma mater academy charter high school city state gpa languages english native bilingual english native bilingual spanish native bilingual spanish native bilingual
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senior advisor national fundraising director professional summary agile hungry project manager nearly five years experience leading cross functional teams political campaign world time managed concurrent projects various stages development designed oversaw maintenance project plans leveraged qualitative quantitative data insights inform decision making experience embedding new campaign months made expert drinking fire hose heart people person problem solver loves operate ambiguous roles run walls deliver skills excel google sheets familiarity multiple crm databases budgets budget business development business strategy crm databases direct mail fundraising legal litigation marketing marketing communications excel money organizational problem solver project management sales spanish spanish language strategy website workflow work history senior advisor national fundraising director city state created project plan implement new business strategy organizational structure optimize leading team raise mm two months largest congressional raise country period led person staff composed digital marketing data communications sales teams surpass engagement fundraising kpis managed mm budget fundraising related projects including launching mobile compatible website activist targeted digital marketing campaign increased engagement digital channels campaign fundraising special projects advisor company name city developed budgets timelines deliverables kpis portfolio congressional campaigns midwest leading campaign increase money raised least collaborated heads event operations fundraising departments flawlessly execute appearances former presidents high profile celebrities campaign chief staff fundraising director city built oversaw mm budget campaign projects ranging external communications fundraising strategies lawn sign placement advised congressman political decisions developments involving election efforts fundraising director company name city state led team composed digital marketing direct mail polling consultants implement fundraising strategy raised mm campaign nyc time period fundraising director city state deputy fundraising director city state office house minority leader steny hoyer litigation legal assistant company name city state voted best legal assistant litigation department legislative intern city education bachelor arts history emory university city state summa cum laudecertificate gender sexuality diversity inclusion workplace four week course offered university pittsburgh certificate spanish language universidad salamanca city work history senior advisor national fundraising director city state created project plan implement new business strategy organizational structure optimize leading team raise mm two months largest congressional raise country period led person staff composed digital marketing data communications sales teams surpass engagement fundraising kpis managed mm budget fundraising related projects including launching mobile compatible website activist targeted digital marketing campaign increased engagement digital channels campaign fundraising special projects advisor company name city developed budgets timelines deliverables kpis portfolio congressional campaigns midwest leading campaign increase money raised least collaborated heads event operations fundraising departments flawlessly execute appearances former presidents high profile celebrities campaign chief staff fundraising director city built oversaw mm budget campaign projects ranging external communications fundraising strategies lawn sign placement advised congressman political decisions developments involving election efforts fundraising director company name city state led team composed digital marketing direct mail polling consultants implement fundraising strategy raised mm campaign nyc time period fundraising director city state deputy fundraising director city state legislative intern city office house minority leader steny hoyer litigation legal assistant company name city state voted best legal assistant litigation department languages conversational spanish skills excel google sheets ffamiliarity multiple crm databases budgets budget business development business strategy crm databases direct mail fundraising legal litigation marketing marketing communications excel money organizational problem solver project management sales spanish spanish language strategy website workflowsenior advisor national fundraising director professional summary agile hungry project manager nearly five years experience leading cross functional teams political campaign world time managed concurrent projects various stages development designed oversaw maintenance project plans leveraged qualitative quantitative data insights inform decision making experience embedding new campaign months made expert drinking fire hose heart people person problem solver loves operate ambiguous roles run walls deliver skills excel google sheets familiarity multiple crm databases budgets budget business development business strategy crm databases direct mail fundraising legal litigation marketing marketing communications excel money organizational problem solver project management sales spanish spanish language strategy website workflow work history senior advisor national fundraising director city state created project plan implement new business strategy organizational structure optimize leading team raise mm two months largest congressional raise country period led person staff composed digital marketing data communications sales teams surpass engagement fundraising kpis managed mm budget fundraising related projects including launching mobile compatible website activist targeted digital marketing campaign increased engagement digital channels campaign fundraising special projects advisor company name city developed budgets timelines deliverables kpis portfolio congressional campaigns midwest leading campaign increase money raised least collaborated heads event operations fundraising departments flawlessly execute appearances former presidents high profile celebrities campaign chief staff fundraising director city built oversaw mm budget campaign projects ranging external communications fundraising strategies lawn sign placement advised congressman political decisions developments involving election efforts fundraising director company name city state led team composed digital marketing direct mail polling consultants implement fundraising strategy raised mm campaign nyc time period fundraising director city state deputy fundraising director city state office house minority leader steny hoyer litigation legal assistant company name city state voted best legal assistant litigation department legislative intern city education bachelor arts history emory university city state summa cum laudecertificate gender sexuality diversity inclusion workplace four week course offered university pittsburgh certificate spanish language universidad salamanca city work history senior advisor national fundraising director city state created project plan implement new business strategy organizational structure optimize leading team raise mm two months largest congressional raise country period led person staff composed digital marketing data communications sales teams surpass engagement fundraising kpis managed mm budget fundraising related projects including launching mobile compatible website activist targeted digital marketing campaign increased engagement digital channels campaign fundraising special projects advisor company name city developed budgets timelines deliverables kpis portfolio congressional campaigns midwest leading campaign increase money raised least collaborated heads event operations fundraising departments flawlessly execute appearances former presidents high profile celebrities campaign chief staff fundraising director city built oversaw mm budget campaign projects ranging external communications fundraising strategies lawn sign placement advised congressman political decisions developments involving election efforts fundraising director company name city state led team composed digital marketing direct mail polling consultants implement fundraising strategy raised mm campaign nyc time period fundraising director city state deputy fundraising director city state legislative intern city office house minority leader steny hoyer litigation legal assistant company name city state voted best legal assistant litigation department languages conversational spanish skills excel google sheets ffamiliarity multiple crm databases budgets budget business development business strategy crm databases direct mail fundraising legal litigation marketing marketing communications excel money organizational problem solver project management sales spanish spanish language strategy website workflow
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administration assistant professional summary professional knowledgeable receptionist versed administrative support customer service offering years managing company reputation customers highly efficient accurate strong planning problem solving communication skills knowledgeable professional receptionist skilled administrative support customer service bringing years experience managing fast paced front desk operations adaptable administration clerk expertise managing emails phone calls various departments highly skilled editing proofreading correspondence documentation ready new position involves handling various tasks fast paced settings smart professional fluent spanish energetic knowledgeable administration assistant considered enterprising adm assistant ability lead talented teams skills scheduling office administration administrative support budgeting appointment setting recordkeeping documentation control document retrieval spanish skills medical office administration insurance claims completing insurance forms appointment scheduling billing coding customer service work history administration assistant current company name city state transferred directed phone calls guests mail correct staff members provided administrative services including phone email correspondence making copies handling incoming outgoing mail faxes managed office inventory restocking supplies placing purchase orders maintain adequate stock levels communicated customers phone email confirm deliveries respond inquiries kept reception area clean neat give visitors positive first impression completed mailed bills contracts policies invoices checks maintained office supplies inventory checking stock ordering new supplies needed assisted coworkers staff members special tasks daily basis charge scheduling canceling client appointment greet clients directed correct staffing pulled filed client filed office assistant company name city state opened properly distributed incoming mail promote quicker response client inquiries maintained organize files documents maintained updated filing bills bill payment inventory incoming going mail operated office equipment copier machine fax machine managed cleanliness office refilled office supplies needed welcomed greet visitor screened calls directed appropriate staff opened incoming mail distributed recipients supported clerical needs assistants including taking messages scanning documents routing business correspondence certified medical assistant company name city state collected documented patient medical information blood pressure weight enhanced patient outcomes providing knowledgeable education procedures medications physician instructions called faxed pharmacies submit prescriptions refills documented vital signs health history sanitized restocked organized exam rooms medical equipment directed patients exam rooms fielded questions prepared physician examinations directed patients examining rooms coordinated transportation assistance necessary gathered forms copied insurance cards collect patient information billing insurance filing obtained client medical history including medication information symptoms allergies updated inventory expiration vaccine logs maintain current tracking documentation assessed documented monitored vital signs patients daycollected documented patient medical information blood pressure weight assisted routine checks diagnostic testing collecting processing specimens education associate arts business administration american international university city graduated gpa coursework billing coding medical icd college degree certified nursing assisting resurrection hospital city college degree certified medical assistant bryant school cityadministration assistant professional summary professional knowledgeable receptionist versed administrative support customer service offering years managing company reputation customers highly efficient accurate strong planning problem solving communication skills knowledgeable professional receptionist skilled administrative support customer service bringing years experience managing fast paced front desk operations adaptable administration clerk expertise managing emails phone calls various departments highly skilled editing proofreading correspondence documentation ready new position involves handling various tasks fast paced settings smart professional fluent spanish energetic knowledgeable administration assistant considered enterprising adm assistant ability lead talented teams skills scheduling office administration administrative support budgeting appointment setting recordkeeping documentation control document retrieval spanish skills medical office administration insurance claims completing insurance forms appointment scheduling billing coding customer service work history administration assistant current company name city state transferred directed phone calls guests mail correct staff members provided administrative services including phone email correspondence making copies handling incoming outgoing mail faxes managed office inventory restocking supplies placing purchase orders maintain adequate stock levels communicated customers phone email confirm deliveries respond inquiries kept reception area clean neat give visitors positive first impression completed mailed bills contracts policies invoices checks maintained office supplies inventory checking stock ordering new supplies needed assisted coworkers staff members special tasks daily basis charge scheduling canceling client appointment greet clients directed correct staffing pulled filed client filed office assistant company name city state opened properly distributed incoming mail promote quicker response client inquiries maintained organize files documents maintained updated filing bills bill payment inventory incoming going mail operated office equipment copier machine fax machine managed cleanliness office refilled office supplies needed welcomed greet visitor screened calls directed appropriate staff opened incoming mail distributed recipients supported clerical needs assistants including taking messages scanning documents routing business correspondence certified medical assistant company name city state collected documented patient medical information blood pressure weight enhanced patient outcomes providing knowledgeable education procedures medications physician instructions called faxed pharmacies submit prescriptions refills documented vital signs health history sanitized restocked organized exam rooms medical equipment directed patients exam rooms fielded questions prepared physician examinations directed patients examining rooms coordinated transportation assistance necessary gathered forms copied insurance cards collect patient information billing insurance filing obtained client medical history including medication information symptoms allergies updated inventory expiration vaccine logs maintain current tracking documentation assessed documented monitored vital signs patients daycollected documented patient medical information blood pressure weight assisted routine checks diagnostic testing collecting processing specimens education associate arts business administration american international university city graduated gpa coursework billing coding medical icd college degree certified nursing assisting resurrection hospital city college degree certified medical assistant bryant school city
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administrative assistant summary masters prepared administrative assistant seeking position human resource assistant exceptional administrative skills human resource experience years experience working c suite executives highlights microsoft outlook word excel power point adobe pro sharepoint accomplishments supported svp personal document management calendar organization collateral preparation meetings experience company name city state administrative assistant provide administrative support director operations plant manager including managing complex calendars making domestic international travel arrangements prepare presentations assist creation editing monthly newsletter prepare global reports compile management reports expense reports organize site meetings career fairs open sort distribute incoming correspondence including faxes email coordinate catering luncheons meetings company name city state administrative assistant ii provided administrative support chief academic officer vp research managed calendars two busy corporate executives ensuring deadlines time lines met managed technology c partner stakeholder relationships transcribed compiled meeting minutes reviewed processed expense reports coordinated department meetings trainings arranged travel performed payroll functions maintained timekeeping information processed submitted payroll proofread ensured company policies followed managed paper electronic filing systems company name city state ea project manager provided system project planning administrative support svp estimated executed implemented projects system ensured deadlines time lines met demonstrated superior skills managing data using data drive decision making trained users answered questions presented research findings groups people performed needs assessments order determine types research information required served gate keeper svp managed calendar made travel arrangements svp company name city state ea supervising corporate assistant supervised corporate assistants provided administrative support svp performed human resources responsibilities selection interviewing hiring boarding training employee engagement assisted ceo search reviewed job performance issues employees identify causes issues worked resolving issues interpreted communicated procedures policies staff managed projects clinical operations department filed retrieved corporate documents records reports prepared agendas materials meetings helped departmental budget preparation created maintained entered information databases set managed paper electronic filing systems composed distributed meeting notes reports presentations using microsoft word excel power point arranged conference meeting travel reservations conducted internet based searches reviewed work done others check spelling grammar ensured company policies followed proofreader set media equipment meetings web conferences company name city state ea corporate assistant provided administrative support svp managed executive schedule served gate keeper screened svp calls assigned callers appropriate parties compiled transcribed distributed meeting minutes performed general office duties ordered supplies maintained records management database systems made domestic international travel arrangements prepared agendas made arrangements coordinated catering luncheons committee board meetings provided back ceo executive assistant managed projects clinical operations prepared power point presentations board packets planned organized retreats significant events reviewed processed expense reports eight executives compiled reported payroll reports clinical operations staff company name city state executive assistant provided administrative support president home health maintained president calendar microsoft outlook trained new current provena home health employees proficient outlook scheduled appointments meetings prepared meeting packets created tracking spreadsheets microsoft excel prepared power point presentations packets board committee meetings transcribed compiled meeting minutes education master science management human resources jan indiana wesleyan university city state management human resources bachelor science management human resources jan olivet nazarene university city state gpa summa cum laude management human resources skills decision making screening interviewing multi tasking presentations project management newsletter expense reportsadministrative assistant summary masters prepared administrative assistant seeking position human resource assistant exceptional administrative skills human resource experience years experience working c suite executives highlights microsoft outlook word excel power point adobe pro sharepoint accomplishments supported svp personal document management calendar organization collateral preparation meetings experience company name city state administrative assistant provide administrative support director operations plant manager including managing complex calendars making domestic international travel arrangements prepare presentations assist creation editing monthly newsletter prepare global reports compile management reports expense reports organize site meetings career fairs open sort distribute incoming correspondence including faxes email coordinate catering luncheons meetings company name city state administrative assistant ii provided administrative support chief academic officer vp research managed calendars two busy corporate executives ensuring deadlines time lines met managed technology c partner stakeholder relationships transcribed compiled meeting minutes reviewed processed expense reports coordinated department meetings trainings arranged travel performed payroll functions maintained timekeeping information processed submitted payroll proofread ensured company policies followed managed paper electronic filing systems company name city state ea project manager provided system project planning administrative support svp estimated executed implemented projects system ensured deadlines time lines met demonstrated superior skills managing data using data drive decision making trained users answered questions presented research findings groups people performed needs assessments order determine types research information required served gate keeper svp managed calendar made travel arrangements svp company name city state ea supervising corporate assistant supervised corporate assistants provided administrative support svp performed human resources responsibilities selection interviewing hiring boarding training employee engagement assisted ceo search reviewed job performance issues employees identify causes issues worked resolving issues interpreted communicated procedures policies staff managed projects clinical operations department filed retrieved corporate documents records reports prepared agendas materials meetings helped departmental budget preparation created maintained entered information databases set managed paper electronic filing systems composed distributed meeting notes reports presentations using microsoft word excel power point arranged conference meeting travel reservations conducted internet based searches reviewed work done others check spelling grammar ensured company policies followed proofreader set media equipment meetings web conferences company name city state ea corporate assistant provided administrative support svp managed executive schedule served gate keeper screened svp calls assigned callers appropriate parties compiled transcribed distributed meeting minutes performed general office duties ordered supplies maintained records management database systems made domestic international travel arrangements prepared agendas made arrangements coordinated catering luncheons committee board meetings provided back ceo executive assistant managed projects clinical operations prepared power point presentations board packets planned organized retreats significant events reviewed processed expense reports eight executives compiled reported payroll reports clinical operations staff company name city state executive assistant provided administrative support president home health maintained president calendar microsoft outlook trained new current provena home health employees proficient outlook scheduled appointments meetings prepared meeting packets created tracking spreadsheets microsoft excel prepared power point presentations packets board committee meetings transcribed compiled meeting minutes education master science management human resources jan indiana wesleyan university city state management human resources bachelor science management human resources jan olivet nazarene university city state gpa summa cum laude management human resources skills decision making screening interviewing multi tasking presentations project management newsletter expense reports
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corporate facilitator performance coach developer summary corporate trainer performance coach years business experience including years training interactive engaging high energy corporate trainer wide bandwidth corporate entrepreneurial experience solidify content enable material business relevant lead others adopt change proven methods skilled engaging groups quickly building trust involvement ensure participants improve job related competencies coach others higher levels peak performance maintaining confidentiality privacy core qualifications active participation groups plans events excellent classroom management interactive teaching learning clear public speaking skills active listening skills positive atmosphere promotion innovative lesson planning performance assessments achievements facilitated million innovated cost savings clients facilitated training revenue obtained four dale carnegie certifications one year consistently receive exceeds training evaluations coach profile international incorporated assessments increase behavior change professional experience corporate facilitator performance coach january current company name city state collaborate senior leadership team tailor training managed design development implementation administration instructor led corporate training including feedback survey forms supporting materials monitor evaluate effectiveness training programs client maintain high performance standards training individual coaching health coach corporate health educator january january company name city state coached patients using motivational interviewing skills guide direction unique goals employed creativity planning delivering wellness initiatives individual behavior change centered coaching balanced program approach included aspects physical social occupational intellectual emotional wellness provided dedicated telephonic health coaching approximately patients week year improve cholesterol blood pressure weight management exercise glucose stress management work life balance smoking cessation lifestyle impacts regarded one top coaching staff mentoring responsibility monthly peer health coaches corporate health educator regards wellness workplace coached senior executives physicians personal health changes certified wellness program manager health coach corporate health educator january january company name city state provided objective direction creativity ideas planning delivering wellness initiatives developed results oriented wellness program corporations individuals program design included interventions incentives recognition campaigns vendor selection structured supportive environment associates encouraged rewarded healthy lifestyle evaluated outcomes alignment measurable goals feedback designed implemented corporate wellness division health brokerage firm authored published healthy profits areas strategic wellness workplace co author ignite passion published corporate wellness magazine present international local regional audiences concerning soft skills training workplace wellness manager retail systems project manager trainer january january company name city state managed associates involving workflow quality control conflict resolution review process supervised direction multiple third party vendors development corporate projects business liaison external store automation corporate business units trained true value employees trainers members corporate software projects control direction project manager million ground store catalog ordering system reaching users coordinated member team multiple states two year period responsible departmental management direction profit dollars excess million revenue education training foundations motivational interviewing ii motivational interviewing mid atlantic attc dale carnegie multi certified facilitator dale carnegie chicago il intrinsic coach development intrinsic solutions international wellcert certified wellness program manager cwpm chapman institute city state certified professional life coach personal life coaching life coach college city state bachelor science business administration information technology robert morris university city state business administration information technology skills approach automation balance catalog coach coaching conflict resolution corporate training creativity client direction educator forms instructor leadership materials mentoring profit program design quality control strategic stress management structured training programs unique workflow author additional information honors activities dale carnegie chicago call award executive professional women cambridge honors edition vice president treasurer founding member women leadership network true value company award four time award recipientcorporate facilitator performance coach developer summary corporate trainer performance coach years business experience including years training interactive engaging high energy corporate trainer wide bandwidth corporate entrepreneurial experience solidify content enable material business relevant lead others adopt change proven methods skilled engaging groups quickly building trust involvement ensure participants improve job related competencies coach others higher levels peak performance maintaining confidentiality privacy core qualifications active participation groups plans events excellent classroom management interactive teaching learning clear public speaking skills active listening skills positive atmosphere promotion innovative lesson planning performance assessments achievements facilitated million innovated cost savings clients facilitated training revenue obtained four dale carnegie certifications one year consistently receive exceeds training evaluations coach profile international incorporated assessments increase behavior change professional experience corporate facilitator performance coach january current company name city state collaborate senior leadership team tailor training managed design development implementation administration instructor led corporate training including feedback survey forms supporting materials monitor evaluate effectiveness training programs client maintain high performance standards training individual coaching health coach corporate health educator january january company name city state coached patients using motivational interviewing skills guide direction unique goals employed creativity planning delivering wellness initiatives individual behavior change centered coaching balanced program approach included aspects physical social occupational intellectual emotional wellness provided dedicated telephonic health coaching approximately patients week year improve cholesterol blood pressure weight management exercise glucose stress management work life balance smoking cessation lifestyle impacts regarded one top coaching staff mentoring responsibility monthly peer health coaches corporate health educator regards wellness workplace coached senior executives physicians personal health changes certified wellness program manager health coach corporate health educator january january company name city state provided objective direction creativity ideas planning delivering wellness initiatives developed results oriented wellness program corporations individuals program design included interventions incentives recognition campaigns vendor selection structured supportive environment associates encouraged rewarded healthy lifestyle evaluated outcomes alignment measurable goals feedback designed implemented corporate wellness division health brokerage firm authored published healthy profits areas strategic wellness workplace co author ignite passion published corporate wellness magazine present international local regional audiences concerning soft skills training workplace wellness manager retail systems project manager trainer january january company name city state managed associates involving workflow quality control conflict resolution review process supervised direction multiple third party vendors development corporate projects business liaison external store automation corporate business units trained true value employees trainers members corporate software projects control direction project manager million ground store catalog ordering system reaching users coordinated member team multiple states two year period responsible departmental management direction profit dollars excess million revenue education training foundations motivational interviewing ii motivational interviewing mid atlantic attc dale carnegie multi certified facilitator dale carnegie chicago il intrinsic coach development intrinsic solutions international wellcert certified wellness program manager cwpm chapman institute city state certified professional life coach personal life coaching life coach college city state bachelor science business administration information technology robert morris university city state business administration information technology skills approach automation balance catalog coach coaching conflict resolution corporate training creativity client direction educator forms instructor leadership materials mentoring profit program design quality control strategic stress management structured training programs unique workflow author additional information honors activities dale carnegie chicago call award executive professional women cambridge honors edition vice president treasurer founding member women leadership network true value company award four time award recipient
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intern professional summary client negotiation mediation skills client relationship building management derived experience problem identification solution development impressive management experience systemization regulatory compliance possess excellent oral written communication skills well interpersonal skills colleagues vendors strong customer client focus ability ascertain analyze customer needs result driven professional positive attitude serves foundation deliver strong sustainable results maintains skillfulness envision new program conceptions effectively network collaborate maintain positive partnerships staff community vendors complex problem solving skills compassionate safety conscious self starter education training prairie state jr college may associate arts psychology city state usa governor state university december bachelor health administration health administration city state deans list academic achievement award governors state university associate arts nursing home administration city state usa gpa dean list nha certification skill highlights proven patience self discipline motivation techniques specialist confident public speaker conflict resolution government relations knowledge patient oriented personal professional integrity relationship team building cultural awareness sensitivity critical thinking proficiency professional experience company name september july intern state updated proposals compliance cme operational standards developed working knowledge continuing medical education department processes functions advocate south suburban hospital helped coordinate actively participate various educational programs meetings luncheons medical staff developed increased awareness southland competitive market healthcare services maintained ongoing professionalism strong interpersonal skills needed achieve goals department developed working knowledge word excel worksheets executed phases credentialing providers facilities completed credentialing credentialing facilities practitioners contacted providers practitioners information comply federal state local regulations maintained provider files current documentation individuals facilities served source information regarding status credentialing activities assisted design execution programs contributed growth organization year fiscal year served liaison management clinical staff community ensured accuracy public information materials established maintained positive relationships government regulators residents families area health care providers physicians community large worked state clients stakeholders shape procurements identify opportunities value added services contributed participated community education projects foster widespread understanding prevention treatment illnesses incorporated evidence based care practice environment ensure high quality care patients families kept abreast advances medicine computerized diagnostic treatment equipment data processing technology government regulations health insurance changes financing options company name january january real estate broker city state manage daily operations assisting buyers sellers obtaining financing housing meet unique qualifications situations networked mortgage companies affiliates bring closing housing process delegated correct responsibilities needed positioning clients right programs organized work schedule achieve timely processing responsibilities maintained client vendor database utilization data entry company name january january personal care attendant state fostered interdisciplinary relationships negotiation consensus building attain goals disciplines fostered interdisciplinary relationships negotiation consensus building attain goals disciplines company name january january mortgage consultant city state originated residential mortgages locally including home purchases refinance transactions new construction small commercial lending working closing clients staff compiled required documentation quick expediting processing conducive underwriting guidelines formed synergistic relationships industry partners core market professional affiliations member healthcare administration shcma governors state university present skills strong interpersonal skillsintern professional summary client negotiation mediation skills client relationship building management derived experience problem identification solution development impressive management experience systemization regulatory compliance possess excellent oral written communication skills well interpersonal skills colleagues vendors strong customer client focus ability ascertain analyze customer needs result driven professional positive attitude serves foundation deliver strong sustainable results maintains skillfulness envision new program conceptions effectively network collaborate maintain positive partnerships staff community vendors complex problem solving skills compassionate safety conscious self starter education training prairie state jr college may associate arts psychology city state usa governor state university december bachelor health administration health administration city state deans list academic achievement award governors state university associate arts nursing home administration city state usa gpa dean list nha certification skill highlights proven patience self discipline motivation techniques specialist confident public speaker conflict resolution government relations knowledge patient oriented personal professional integrity relationship team building cultural awareness sensitivity critical thinking proficiency professional experience company name september july intern state updated proposals compliance cme operational standards developed working knowledge continuing medical education department processes functions advocate south suburban hospital helped coordinate actively participate various educational programs meetings luncheons medical staff developed increased awareness southland competitive market healthcare services maintained ongoing professionalism strong interpersonal skills needed achieve goals department developed working knowledge word excel worksheets executed phases credentialing providers facilities completed credentialing credentialing facilities practitioners contacted providers practitioners information comply federal state local regulations maintained provider files current documentation individuals facilities served source information regarding status credentialing activities assisted design execution programs contributed growth organization year fiscal year served liaison management clinical staff community ensured accuracy public information materials established maintained positive relationships government regulators residents families area health care providers physicians community large worked state clients stakeholders shape procurements identify opportunities value added services contributed participated community education projects foster widespread understanding prevention treatment illnesses incorporated evidence based care practice environment ensure high quality care patients families kept abreast advances medicine computerized diagnostic treatment equipment data processing technology government regulations health insurance changes financing options company name january january real estate broker city state manage daily operations assisting buyers sellers obtaining financing housing meet unique qualifications situations networked mortgage companies affiliates bring closing housing process delegated correct responsibilities needed positioning clients right programs organized work schedule achieve timely processing responsibilities maintained client vendor database utilization data entry company name january january personal care attendant state fostered interdisciplinary relationships negotiation consensus building attain goals disciplines fostered interdisciplinary relationships negotiation consensus building attain goals disciplines company name january january mortgage consultant city state originated residential mortgages locally including home purchases refinance transactions new construction small commercial lending working closing clients staff compiled required documentation quick expediting processing conducive underwriting guidelines formed synergistic relationships industry partners core market professional affiliations member healthcare administration shcma governors state university present skills strong interpersonal skills
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level critical platform support engineer career overview years experience specializing cloud aix linux solaris windows administration production support various systems aix linux suse strong background knowledge networking concepts experience network administration troubleshooting aix based systems experience installation configuration tuning security backup recovery upgrades ibm aix experience installation configuration ibm system p p p p p p p rs servers experience installation configuration virtual server vios experienced aix migration installation preservation installation complete overwrite installation using cdrom configuring nim server strong knowledge experience logical volume management lvm storage disk management configured hacmp x x monitor disaster recovery detect react failure events allowing system stay available random unexpected software problems also configured react system events experienced infrastructure support team linux cloud administrator hands experience cloud computing administering rhel rhev open stack cloud computing familiar designing high level architecture implementation hybrid cloud experienced capacity planning new aix environments knowledge aws opsworks implementation administration dhcp nfs nis aix good understanding error logging subsystem performance monitoring tools vmstat iostat netstat aix l familiar tivoli storage manager tsm backup automation policies configuration web based databases setup consisted server client backup progressive backup methodology expert configuring tcp ip network aix adding network routes debugging network related issues expertise shell korn scripting familiar perl excellent troubleshooting maintaining aix patching expertise smit mirroring paging space management job scheduling performance monitoring error logging diagnostics fine tuning experience performing problem analysis recommending implementing preventive techniques experience writing technical documentation provided x support ensure round clock availability team player excellent communication inter personal skills skill highlights technical skills operating systems ibm aix v v v linux v enterprise linux oracle solaris hardware ibm blade server hmc hp ilo dell idrac vsphere application server aws ec nim apache hacmp clustering dns nis nfs websphere application server x x websphere portal server windows active directory microsoft iis server ssl distribution server tools nagios tivoli teradata msm hubeq itsm peregrine sso eurc mq ems tibco sharepoint professional experience current level critical platform support engineer company name city state day day system administration monitoring environment servers includes cloud windows unix linux hpux aix linux solaris envirionments questions problems telephone fax email researched data base known problems tested customers problem test system environment aided customer resolving problem applying monthly patches windows well unix boxes using hpsa hp server automation tool hands experience amazon ec web services familiar identity management access control security aspects cloud experience hybrid cloud operations management hands experience working vpc vpn concepts cloud familiar amazon simpledb web service used indexing querying data hands experience different components used aws amazon amazon sqs amazon simpledb amazon ec administering rhel rhev open stack cloud computing familiar designing high level architecture implementation hybrid cloud responsible submitting requests opening ports cloud servers created ec instances poc effort maintained procured storage servers build configure install red linux os physical virtual servers working mission critical applications middleware tools includes ibm websphere mq weblogic tibco ems monitoring troubleshooting applications messaging queues alerts active call resource windows unix boxes case p p failure hardware responsible coordinating vendors hp ibm microsoft symantec oracle hardware replacement troubleshootings monitoring troubleshooting various services dns domain controllers iis application services etc monitoring troubleshooting lan wan monitoring user databases sql server monitoring backup replication sql oracle databases installation configuration administration windows unix linux servers maintain manage various services running environment included iis apache web server tomcat oracle databases sybase db working veritas cluster server assisting coordinating application middleware teams timely changes using itsm tool providing breakfix support systems using hp service manager terradata multi system manager company name city state columbus ohio chicago il feb jan level unix engineer providing production supoort engineer servers aix linux solaris working wide range softwares utilities applications protocols includes oracle database websphere apache tomcat netcool backup tmsm client terradata multi system manager ssh ssl tcp wrappers tripwire working itsm change management upgrade update applications well operating systems providing breakfix support peregrine tickets system operating system well applications mainly responsible dr events backing updating prod servers good experience gpfs srdf setup well linux solaris aix clustering working vcs veritas cluster server aix hacmp working hp ilo integrated light dell idrac ibm hmc web consoles hands experience vmware vsphere installed configured solaris using jumpstart server jet server also installed configured linux using kickstart server involved user administration creating user account password set password red linux solaris involved sudo batch job administrations cron send mail configuration creating file system using veritas volume manager solaris volume manager lvm involved upgrading sun solaris solaris using liveuprade linux involved upgrading veritas volume manager involved creating configuring zones containers zfs filesystems solaris environment responsible day day systems administration tasks solaris linux creating growing filesystem using veritas volume manager solaris volume manager cfs file systems installed configured ldoms sun series installedpatches packages linux red hat servers created filesystems using lvm involved upgrading sun solaris solaris using liveuprade involved upgrading veritas volume manager installed configured media server master serverand clients using netbackup involved creating configuring zones containers zfs filesystems solaris environment configured nfs servers using netapp worked backup restore requests using netbackup responsible creating user accounts setup new workstations involved monitoring troubleshooting network issues aix hp ux administrator company name city state practical experience installation configuration upgrade administration ibm pseries power servers various levels aix hp ux responsible administration installation upgrading migration configuration troubleshooting security backup disaster recovery performance monitoring fine tuning aix hp ux systems different oslevels configuration nim master nim slaves nodes installation supporting major initiative migrate san storage utilized hp ux aix servers typically large oracle data bases web application servers several emc dmx arrays emc vmax array participate planning sessions build lpars migrate applications build lpars support application migration activities following build security standards support collection performance data predefined centralized collection methodology specified ibm work dbas installation oracle restoration performance tuning remediate security issues uncovered vulnerability scans installation configuration testing vio server aix client lpar p p model using npiv installed maintained ibm tivoli storage manager tsm backups data storage aid installation consolidation applications developing system administration scripts planning version release upgrades patches security administration working various shifts including weekends based business requirements hour downtime migrations configured backup archive policies using backup utility mksysb images root volume group meet data archiving requirements disaster recovery readiness responsible administration troubleshooting node hacmp cluster oracle rac installed containing tb emc san storage performing system storage management lvm tasks creating volume groups pv lv jfs jfs file systems mirroring mounting file systems monitoring troubleshooting supporting fix operating system hardware problems several versions unix systems generated reports show trends resource utilization user cpu network load memory document unix configurations hand production support team attending meetings analyzing information obtained management conceptualize define operational problems experience upgrading hmc assisted unix administrators help needed e creating unix accounts writing scripts perform system administrator functions responding trouble tickets etc coordinated server maintenance well defined change control process including hours weekend sunday work necessary support systems performed firmware level upgrades ethernet fibre card adapters installation patches apars security fixes packages aix servers aix linux administrator company name city state responsible maintaining administering production ibm pseries aix servers giving level support assisting team members fixing troubleshooting aix software problems performed ibm aix system installation configuration problem determination solutions design implementation maintenance performance tuning disk mirroring using lvm backup disaster recovery trouble shooting user management setting nim master server clients new complete overwrite migration installation management using alternate disk installation method performed aix migration aix power p p p p p servers hardware migration one hardware virtualized environment installed configured dual vios created virtual scsi server client adapters created shared ethernet adapter sea control channel adapter sea failover mapped disks san vio clients vio servers performed vios migration vios vios upgrades planned executed migration hacmp hacmp using node node migration changing cluster setup configured disk heart beat hacmp cluster dynamically added removed resource groups ha cluster installed software using installp applying ptfs microcodes updating pmrs downloading filesets odm lvm disk management responsible analyzing vendor security patch notifications applying security patches quarterly performed daily system administration tasks managing system resources writing scripts end users support operations security performed routine checks monitoring syslogs error logs system hardware errors extensively used lvm created vgs lvs fss disk mirroring ibm p series servers installed configured san lun multipath software hitachi hdlm ibm mpio installed configured ibm tivoli network storage manager tsm client server software backup recovery solutions configuration administration dns nfs dhcp ftp samba servers clients security layers ssl ssh https sftp updated documentation servers installed applications patches providing x call production customer support including trouble shooting problems related ibm aix pseries servers aix linux administrator company name city state working ibm servers environment ibm rs p p p servers running aix setup configured tcp ip network linux aix working implementation team high availability cluster ibm rs platform hacmp aix creating lpars configuration dlpar scripts load sharing installation configuration network services nfs nis dns server adding physical volumes creation volume groups file systems storage allocation cron jobs maintenance levels upgrades applied fixes aix x configuring volume groups logical volumes extending logical volumes file system growth using logical volume manager lvm commands working migration team migration configuring backup archive policies using tivoli storage manager modifying korn bourne shell scripts automate administration tasks customizing user environment performance monitoring performing routine checks monitoring syslogs errorlogs system hardware errors setup cron jobs schedules various backup monitoring tasks supported enterprise backups using veritas nebackup version installing configuring administrating websphere application server x installation administration tcp ip nis nis nfs dns ntp auto mounts send mail print servers client requirement performing extensive logical volume management lvm tasks installing configuring sudo users access root privileges installing application connectivity software enable ibm print services configuring administrating firewall rules including use snort nmap effectively monitor system files port security network traffic activity coming firewall developing korn bash shell scripts automate routine activities installing setting oracle linux development team unix aix linux system engineer company name city state data center support aix linux red enterprise platforms monitoring tibco java oracle application running unix server analyzing issues application perform action fix interacting responsible person administration troubleshooting monitoring aix linux servers running business critical application websphere x x ibm db oracle g g apache tomcat jboss oracleapp blade logic java responsible designing implementing disaster recovery planning policies vio sever aix vmware linux environment closely working application teams oracle websphere java jboss apache tomcat xml applying security patches change management managing legato net backup tsm storage server responsible managing cisco hp router switches terminal server perform migration linux es responsible building testing development production server supporting linux redhat high availability web environment prepare documentation procedures actions developed ksh awk sed perl scripts perform automatic administration tasks design implement maintain multiple dlpars virtualization input output server vios using hmc hands experience vmware esx virtual center server vm cloning san environment ensuring systems security data recovery always maintained setup maintenance several emc clariion array symmentix storage server cx cx many ibm netapps storage configuring administrating nim nfs nis ldap server managing aix linux logical volume manager lvm veritas volume manager vxvm x x installed ssh ipsec server well upgrades emc power path responsible maintain disaster recover procedure policies working team lead many project installation third party application linux ibm boxes using nfs nim installing configuring troubleshooting hacmp cluster production environment monitor hardware software using customize tool develop comverse x support engineering programming community users customer site educationb computer science b computer science certifications cfs rac fss skills aix security linux hacmp veritas websphere maintenance network file system nfs oracle unix systems administration dns veritas volume manager volume manager file file systems tivoli apache engineer tomcat system administration disaster recovery san storage area network tsm access nis backups lpars tivoli storage manager tcp db tibco emc emc testing vmax cluster server operations red solaris veritas cluster server change management vmware documentation ethernet performance tuning pseries clients ssl application server bash bourne shell dns server firewall korn nmap rs shell scripts snort tcp ip access control amazon ec amazon elastic compute cloud amazon amazon simple queue service amazon simple storage service amazon sqs architecture aws databases ec identity management iis internet information services lan middleware ms sql server replication sql sql server sybase symantec telephone unix linux vpn web server web services weblogic awk cisco clariion cloning data center data recovery disaster recovery planning emc clariion emc power path internet protocol security ipsec java jboss ksh legato net backup perl power path production environment recovery planning router sed systems security team lead terminal server unix aix veritas net backup virtual machine virtualization vm xml archiving business requirements change control collection data archiving dmx emc dmx firmware hp ux jfs migrations resource utilization security administration storage management trouble tickets ux accounts clustering database emc srdf netapp netbackup netcool peregrine srdf sun tripwire workstations customer support dhcp ftp msvc network storage odm scsi secure file transfer protocol sftp solutions system installation active directory capacity planning job scheduling logging microsoft sharepoint microsoft windows msm nagios network administration networking scheduling scripting sharepoint single sign sso switch capacity team player technical documentation teradata web based windows writing technicallevel critical platform support engineer career overview years experience specializing cloud aix linux solaris windows administration production support various systems aix linux suse strong background knowledge networking concepts experience network administration troubleshooting aix based systems experience installation configuration tuning security backup recovery upgrades ibm aix experience installation configuration ibm system p p p p p p p rs servers experience installation configuration virtual server vios experienced aix migration installation preservation installation complete overwrite installation using cdrom configuring nim server strong knowledge experience logical volume management lvm storage disk management configured hacmp x x monitor disaster recovery detect react failure events allowing system stay available random unexpected software problems also configured react system events experienced infrastructure support team linux cloud administrator hands experience cloud computing administering rhel rhev open stack cloud computing familiar designing high level architecture implementation hybrid cloud experienced capacity planning new aix environments knowledge aws opsworks implementation administration dhcp nfs nis aix good understanding error logging subsystem performance monitoring tools vmstat iostat netstat aix l familiar tivoli storage manager tsm backup automation policies configuration web based databases setup consisted server client backup progressive backup methodology expert configuring tcp ip network aix adding network routes debugging network related issues expertise shell korn scripting familiar perl excellent troubleshooting maintaining aix patching expertise smit mirroring paging space management job scheduling performance monitoring error logging diagnostics fine tuning experience performing problem analysis recommending implementing preventive techniques experience writing technical documentation provided x support ensure round clock availability team player excellent communication inter personal skills skill highlights technical skills operating systems ibm aix v v v linux v enterprise linux oracle solaris hardware ibm blade server hmc hp ilo dell idrac vsphere application server aws ec nim apache hacmp clustering dns nis nfs websphere application server x x websphere portal server windows active directory microsoft iis server ssl distribution server tools nagios tivoli teradata msm hubeq itsm peregrine sso eurc mq ems tibco sharepoint professional experience current level critical platform support engineer company name city state day day system administration monitoring environment servers includes cloud windows unix linux hpux aix linux solaris envirionments questions problems telephone fax email researched data base known problems tested customers problem test system environment aided customer resolving problem applying monthly patches windows well unix boxes using hpsa hp server automation tool hands experience amazon ec web services familiar identity management access control security aspects cloud experience hybrid cloud operations management hands experience working vpc vpn concepts cloud familiar amazon simpledb web service used indexing querying data hands experience different components used aws amazon amazon sqs amazon simpledb amazon ec administering rhel rhev open stack cloud computing familiar designing high level architecture implementation hybrid cloud responsible submitting requests opening ports cloud servers created ec instances poc effort maintained procured storage servers build configure install red linux os physical virtual servers working mission critical applications middleware tools includes ibm websphere mq weblogic tibco ems monitoring troubleshooting applications messaging queues alerts active call resource windows unix boxes case p p failure hardware responsible coordinating vendors hp ibm microsoft symantec oracle hardware replacement troubleshootings monitoring troubleshooting various services dns domain controllers iis application services etc monitoring troubleshooting lan wan monitoring user databases sql server monitoring backup replication sql oracle databases installation configuration administration windows unix linux servers maintain manage various services running environment included iis apache web server tomcat oracle databases sybase db working veritas cluster server assisting coordinating application middleware teams timely changes using itsm tool providing breakfix support systems using hp service manager terradata multi system manager company name city state columbus ohio chicago il feb jan level unix engineer providing production supoort engineer servers aix linux solaris working wide range softwares utilities applications protocols includes oracle database websphere apache tomcat netcool backup tmsm client terradata multi system manager ssh ssl tcp wrappers tripwire working itsm change management upgrade update applications well operating systems providing breakfix support peregrine tickets system operating system well applications mainly responsible dr events backing updating prod servers good experience gpfs srdf setup well linux solaris aix clustering working vcs veritas cluster server aix hacmp working hp ilo integrated light dell idrac ibm hmc web consoles hands experience vmware vsphere installed configured solaris using jumpstart server jet server also installed configured linux using kickstart server involved user administration creating user account password set password red linux solaris involved sudo batch job administrations cron send mail configuration creating file system using veritas volume manager solaris volume manager lvm involved upgrading sun solaris solaris using liveuprade linux involved upgrading veritas volume manager involved creating configuring zones containers zfs filesystems solaris environment responsible day day systems administration tasks solaris linux creating growing filesystem using veritas volume manager solaris volume manager cfs file systems installed configured ldoms sun series installedpatches packages linux red hat servers created filesystems using lvm involved upgrading sun solaris solaris using liveuprade involved upgrading veritas volume manager installed configured media server master serverand clients using netbackup involved creating configuring zones containers zfs filesystems solaris environment configured nfs servers using netapp worked backup restore requests using netbackup responsible creating user accounts setup new workstations involved monitoring troubleshooting network issues aix hp ux administrator company name city state practical experience installation configuration upgrade administration ibm pseries power servers various levels aix hp ux responsible administration installation upgrading migration configuration troubleshooting security backup disaster recovery performance monitoring fine tuning aix hp ux systems different oslevels configuration nim master nim slaves nodes installation supporting major initiative migrate san storage utilized hp ux aix servers typically large oracle data bases web application servers several emc dmx arrays emc vmax array participate planning sessions build lpars migrate applications build lpars support application migration activities following build security standards support collection performance data predefined centralized collection methodology specified ibm work dbas installation oracle restoration performance tuning remediate security issues uncovered vulnerability scans installation configuration testing vio server aix client lpar p p model using npiv installed maintained ibm tivoli storage manager tsm backups data storage aid installation consolidation applications developing system administration scripts planning version release upgrades patches security administration working various shifts including weekends based business requirements hour downtime migrations configured backup archive policies using backup utility mksysb images root volume group meet data archiving requirements disaster recovery readiness responsible administration troubleshooting node hacmp cluster oracle rac installed containing tb emc san storage performing system storage management lvm tasks creating volume groups pv lv jfs jfs file systems mirroring mounting file systems monitoring troubleshooting supporting fix operating system hardware problems several versions unix systems generated reports show trends resource utilization user cpu network load memory document unix configurations hand production support team attending meetings analyzing information obtained management conceptualize define operational problems experience upgrading hmc assisted unix administrators help needed e creating unix accounts writing scripts perform system administrator functions responding trouble tickets etc coordinated server maintenance well defined change control process including hours weekend sunday work necessary support systems performed firmware level upgrades ethernet fibre card adapters installation patches apars security fixes packages aix servers aix linux administrator company name city state responsible maintaining administering production ibm pseries aix servers giving level support assisting team members fixing troubleshooting aix software problems performed ibm aix system installation configuration problem determination solutions design implementation maintenance performance tuning disk mirroring using lvm backup disaster recovery trouble shooting user management setting nim master server clients new complete overwrite migration installation management using alternate disk installation method performed aix migration aix power p p p p p servers hardware migration one hardware virtualized environment installed configured dual vios created virtual scsi server client adapters created shared ethernet adapter sea control channel adapter sea failover mapped disks san vio clients vio servers performed vios migration vios vios upgrades planned executed migration hacmp hacmp using node node migration changing cluster setup configured disk heart beat hacmp cluster dynamically added removed resource groups ha cluster installed software using installp applying ptfs microcodes updating pmrs downloading filesets odm lvm disk management responsible analyzing vendor security patch notifications applying security patches quarterly performed daily system administration tasks managing system resources writing scripts end users support operations security performed routine checks monitoring syslogs error logs system hardware errors extensively used lvm created vgs lvs fss disk mirroring ibm p series servers installed configured san lun multipath software hitachi hdlm ibm mpio installed configured ibm tivoli network storage manager tsm client server software backup recovery solutions configuration administration dns nfs dhcp ftp samba servers clients security layers ssl ssh https sftp updated documentation servers installed applications patches providing x call production customer support including trouble shooting problems related ibm aix pseries servers aix linux administrator company name city state working ibm servers environment ibm rs p p p servers running aix setup configured tcp ip network linux aix working implementation team high availability cluster ibm rs platform hacmp aix creating lpars configuration dlpar scripts load sharing installation configuration network services nfs nis dns server adding physical volumes creation volume groups file systems storage allocation cron jobs maintenance levels upgrades applied fixes aix x configuring volume groups logical volumes extending logical volumes file system growth using logical volume manager lvm commands working migration team migration configuring backup archive policies using tivoli storage manager modifying korn bourne shell scripts automate administration tasks customizing user environment performance monitoring performing routine checks monitoring syslogs errorlogs system hardware errors setup cron jobs schedules various backup monitoring tasks supported enterprise backups using veritas nebackup version installing configuring administrating websphere application server x installation administration tcp ip nis nis nfs dns ntp auto mounts send mail print servers client requirement performing extensive logical volume management lvm tasks installing configuring sudo users access root privileges installing application connectivity software enable ibm print services configuring administrating firewall rules including use snort nmap effectively monitor system files port security network traffic activity coming firewall developing korn bash shell scripts automate routine activities installing setting oracle linux development team unix aix linux system engineer company name city state data center support aix linux red enterprise platforms monitoring tibco java oracle application running unix server analyzing issues application perform action fix interacting responsible person administration troubleshooting monitoring aix linux servers running business critical application websphere x x ibm db oracle g g apache tomcat jboss oracleapp blade logic java responsible designing implementing disaster recovery planning policies vio sever aix vmware linux environment closely working application teams oracle websphere java jboss apache tomcat xml applying security patches change management managing legato net backup tsm storage server responsible managing cisco hp router switches terminal server perform migration linux es responsible building testing development production server supporting linux redhat high availability web environment prepare documentation procedures actions developed ksh awk sed perl scripts perform automatic administration tasks design implement maintain multiple dlpars virtualization input output server vios using hmc hands experience vmware esx virtual center server vm cloning san environment ensuring systems security data recovery always maintained setup maintenance several emc clariion array symmentix storage server cx cx many ibm netapps storage configuring administrating nim nfs nis ldap server managing aix linux logical volume manager lvm veritas volume manager vxvm x x installed ssh ipsec server well upgrades emc power path responsible maintain disaster recover procedure policies working team lead many project installation third party application linux ibm boxes using nfs nim installing configuring troubleshooting hacmp cluster production environment monitor hardware software using customize tool develop comverse x support engineering programming community users customer site educationb computer science b computer science certifications cfs rac fss skills aix security linux hacmp veritas websphere maintenance network file system nfs oracle unix systems administration dns veritas volume manager volume manager file file systems tivoli apache engineer tomcat system administration disaster recovery san storage area network tsm access nis backups lpars tivoli storage manager tcp db tibco emc emc testing vmax cluster server operations red solaris veritas cluster server change management vmware documentation ethernet performance tuning pseries clients ssl application server bash bourne shell dns server firewall korn nmap rs shell scripts snort tcp ip access control amazon ec amazon elastic compute cloud amazon amazon simple queue service amazon simple storage service amazon sqs architecture aws databases ec identity management iis internet information services lan middleware ms sql server replication sql sql server sybase symantec telephone unix linux vpn web server web services weblogic awk cisco clariion cloning data center data recovery disaster recovery planning emc clariion emc power path internet protocol security ipsec java jboss ksh legato net backup perl power path production environment recovery planning router sed systems security team lead terminal server unix aix veritas net backup virtual machine virtualization vm xml archiving business requirements change control collection data archiving dmx emc dmx firmware hp ux jfs migrations resource utilization security administration storage management trouble tickets ux accounts clustering database emc srdf netapp netbackup netcool peregrine srdf sun tripwire workstations customer support dhcp ftp msvc network storage odm scsi secure file transfer protocol sftp solutions system installation active directory capacity planning job scheduling logging microsoft sharepoint microsoft windows msm nagios network administration networking scheduling scripting sharepoint single sign sso switch capacity team player technical documentation teradata web based windows writing technical
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charge nurse professional summary objective obtain rn position intake case management behavioral health unit seasoned charge nurse years experience fast paced dual diagnosis chemical dependency unit years med surg experience holistic multi disciplinary coordination care patients including collaborating case managers physicians ancillary providers social workers internal external programs experience escalating hostile aggressive patients use least restrictive interventions proactively ensured safety patients staff skills process evaluation patient care planning medical record auditing detail oriented critical thinking strong work ethic strong assessment skills adaptability collaboration cpi trained cpr work history charge nurse company name city state assigned delegated responsibilities based staff competencies patient needs provided intervention medication ordered support patients acute chronic drug induced mental illness ensured doctor order efficiently carried including testing medical procedures consultations stat orders psychiatric medical emergencies performed daily nursing assessments assigned patients including assessment mood suicide safety risk narrative patient daily activities intake nurse company name city state perused referrals conducted rn rn report facilities seeking admit determine patient appropriate performed admission assessments focusing patients acute symptoms mental illness polysubstance abuse monitored suicidal psychotic patients active withdrawal maintained safety transferred designated unit acted accordance facility policy appropriate nursing care provided compassionate empathetic care patients safe therapeutic environment administered po im psychotropic medication needed monitoring patients side effects charge nurse company name city state provided care busy chemical detox dual diagnosis unit assessing health patients using specialized knowledge skills anticipating outcome nursing interventions assigned delegated responsibilities based staff competencies patient needs consulted anand coordinated healthcare team members assess plan implement evaluate patient plan care preformed admissions discharges provided therapeutic interactions patients assist identifying sources anxiety depression exercised effective judgement medical training handling psychiatric medical emergencies staff nurse company name city state provided rehabilitative nursing care involving adl issues promote restore independence patients assessed patient vital signs status changes reviewed lab results notified medical attending abnormalities appropriate administered medications treatments accordance hospital policy staff nurse company name city state provided care busy med surg oncology unit administered medications treatments monitored signs adverse effects established caring therapeutic relationship patients families collaborated staff form plan care based clinical information patient observations staff nurse company name city state provided quality care patients busy med surg unit prepped patient surgery administered pre op meds maintained npo status intravenous access received patients back unit postoperative monitored post op complications shock sepsis bleeding effects analgesia notified surgeon abnormal labs changes patient status carried orders received education high school diploma lincoln park high school city general studies associate applied science nursing olive harvey college city skills process evaluation patient care planning medical record auditing detail oriented critical thinking strong work ethic strong assessment skills adaptability collaboration cpi trained cpr work history charge nurse company name city state assigned delegated responsibilities based staff competencies patient needs provided intervention medication ordered support patients acute chronic drug induced mental illness ensured doctor order efficiently carried including testing medical procedures consultations stat orders psychiatric medical emergencies performed daily nursing assessments assigned patients including assessment mood suicide safety risk narrative patient daily activities intake nurse company name city state perused referrals conducted rn rn report facilities seeking admit determine patient appropriate performed admission assessments focusing patients acute symptoms mental illness polysubstance abuse monitored suicidal psychotic patients active withdrawal maintained safety transferred designated unit acted accordance facility policy appropriate nursing care provided compassionate empathetic care patients safe therapeutic environment administered po im psychotropic medication needed monitoring patients side effects charge nurse company name city state provided care busy chemical detox dual diagnosis unit assessing health patients using specialized knowledge skills anticipating outcome nursing interventions assigned delegated responsibilities based staff competencies patient needs consulted anand coordinated healthcare team members assess plan implement evaluate patient plan care preformed admissions discharges provided therapeutic interactions patients assist identifying sources anxiety depression exercised effective judgement medical training handling psychiatric medical emergencies staff nurse company name city state provided rehabilitative nursing care involving adl issues promote restore independence patients provided rehabilitative nursing care involving adl issues promote restore independence patients assessed patient vital signs status changes reviewed lab results notified medical attending abnormalities appropriate administered medications treatments accordance hospital policy staff nurse company name city state provided care busy med surg oncology unit administered medications treatments monitored signs adverse effects established caring therapeutic relationship patients families collaborated staff form plan care based clinical information patient observations staff nurse company name city state provided quality care patients busy med surg unit prepped patient surgery administered pre op meds maintained npo status intravenous access received patients back unit postoperative monitored post op complications shock sepsis bleeding effects analgesia notified surgeon abnormal labs changes patient status carried orders receivedcharge nurse professional summary objective obtain rn position intake case management behavioral health unit seasoned charge nurse years experience fast paced dual diagnosis chemical dependency unit years med surg experience holistic multi disciplinary coordination care patients including collaborating case managers physicians ancillary providers social workers internal external programs experience escalating hostile aggressive patients use least restrictive interventions proactively ensured safety patients staff skills process evaluation patient care planning medical record auditing detail oriented critical thinking strong work ethic strong assessment skills adaptability collaboration cpi trained cpr work history charge nurse company name city state assigned delegated responsibilities based staff competencies patient needs provided intervention medication ordered support patients acute chronic drug induced mental illness ensured doctor order efficiently carried including testing medical procedures consultations stat orders psychiatric medical emergencies performed daily nursing assessments assigned patients including assessment mood suicide safety risk narrative patient daily activities intake nurse company name city state perused referrals conducted rn rn report facilities seeking admit determine patient appropriate performed admission assessments focusing patients acute symptoms mental illness polysubstance abuse monitored suicidal psychotic patients active withdrawal maintained safety transferred designated unit acted accordance facility policy appropriate nursing care provided compassionate empathetic care patients safe therapeutic environment administered po im psychotropic medication needed monitoring patients side effects charge nurse company name city state provided care busy chemical detox dual diagnosis unit assessing health patients using specialized knowledge skills anticipating outcome nursing interventions assigned delegated responsibilities based staff competencies patient needs consulted anand coordinated healthcare team members assess plan implement evaluate patient plan care preformed admissions discharges provided therapeutic interactions patients assist identifying sources anxiety depression exercised effective judgement medical training handling psychiatric medical emergencies staff nurse company name city state provided rehabilitative nursing care involving adl issues promote restore independence patients assessed patient vital signs status changes reviewed lab results notified medical attending abnormalities appropriate administered medications treatments accordance hospital policy staff nurse company name city state provided care busy med surg oncology unit administered medications treatments monitored signs adverse effects established caring therapeutic relationship patients families collaborated staff form plan care based clinical information patient observations staff nurse company name city state provided quality care patients busy med surg unit prepped patient surgery administered pre op meds maintained npo status intravenous access received patients back unit postoperative monitored post op complications shock sepsis bleeding effects analgesia notified surgeon abnormal labs changes patient status carried orders received education high school diploma lincoln park high school city general studies associate applied science nursing olive harvey college city skills process evaluation patient care planning medical record auditing detail oriented critical thinking strong work ethic strong assessment skills adaptability collaboration cpi trained cpr work history charge nurse company name city state assigned delegated responsibilities based staff competencies patient needs provided intervention medication ordered support patients acute chronic drug induced mental illness ensured doctor order efficiently carried including testing medical procedures consultations stat orders psychiatric medical emergencies performed daily nursing assessments assigned patients including assessment mood suicide safety risk narrative patient daily activities intake nurse company name city state perused referrals conducted rn rn report facilities seeking admit determine patient appropriate performed admission assessments focusing patients acute symptoms mental illness polysubstance abuse monitored suicidal psychotic patients active withdrawal maintained safety transferred designated unit acted accordance facility policy appropriate nursing care provided compassionate empathetic care patients safe therapeutic environment administered po im psychotropic medication needed monitoring patients side effects charge nurse company name city state provided care busy chemical detox dual diagnosis unit assessing health patients using specialized knowledge skills anticipating outcome nursing interventions assigned delegated responsibilities based staff competencies patient needs consulted anand coordinated healthcare team members assess plan implement evaluate patient plan care preformed admissions discharges provided therapeutic interactions patients assist identifying sources anxiety depression exercised effective judgement medical training handling psychiatric medical emergencies staff nurse company name city state provided rehabilitative nursing care involving adl issues promote restore independence patients provided rehabilitative nursing care involving adl issues promote restore independence patients assessed patient vital signs status changes reviewed lab results notified medical attending abnormalities appropriate administered medications treatments accordance hospital policy staff nurse company name city state provided care busy med surg oncology unit administered medications treatments monitored signs adverse effects established caring therapeutic relationship patients families collaborated staff form plan care based clinical information patient observations staff nurse company name city state provided quality care patients busy med surg unit prepped patient surgery administered pre op meds maintained npo status intravenous access received patients back unit postoperative monitored post op complications shock sepsis bleeding effects analgesia notified surgeon abnormal labs changes patient status carried orders received
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finance director professional summary find new challenging position utilize skills acquired help others maximize skills potential ambitious financial manager determined continually exceed expectations willing take added responsibilities achieve desired results skills budgeting financial management financial reporting analysis quickbooks complex problem solving highly detail oriented superior time management exceptionally organized advanced computer proficiency pc mac exceptional interpersonal communication effective leader staff training development consistently meet goals efficient multi tasker customer service oriented organized deadline oriented budget development expertise invoice payment transactions account reconciliation work history current finance director company name city state analyze present financial reports principals accurate timely manner collate financial reporting materials oversee financial project accounting manage organizational cash flow forecasting implement robust financial management reporting system ensure billing collection schedule adhered financial data cash flow steady support operational requirements effectively communicate present critical financial matters board directors manage accounting financial systems maintain full accurate accounting records conduct financial analysis prepare detailed financial reports statements provide financial accounting advice direction leadership manage maintenance upgrade financial systems identified investigated variances financial plans forecasts interpreting financial results managed amount annual budget grew number number years analyzed budgets financial reports projections accurate reporting financial standing created analytical framework identifying developing financial growth opportunities assumed ownership accounting forecasting strategic supply planning developed annual budgets collaboration financial director forecasted operating costs scheduled projects strategizing departments synthesized financial budgetary information solve problems develop alternative solutions managed high volumes financial activity fast paced risk based corporate environment compiled financial reports pertaining cash receipts expenditures profit loss drafted reviewed financial statement compilations approved partners performed complex general accounting functions including preparation journal entries account analysis balance sheet reconciliations prepared accurate financial statements end quarter reviewed collection reports determine status collections amounts outstanding balances worked management project level ensure expense plans achieved worked managers develop annual expense plan goals collected reported monthly expense variances explanations office administration department manager company name city state accounts receivable coordinator company name city state implemented quickbooks pro accounting software enhance efficiency productivity accounts receivable designed analyzed reports used management make better business decisions coordinated invoicing process project leaders financial analyst ensure invoices submitted accurately sponsors invoiced sponsors according billing terms indicated contract budget analyzed retrieved billing information non governmental contracts performed detailed financial analysis utilizing microsoft excel spreadsheets business manager company name city state managed daily accounts receivable accounts payable functions processed vendor payments including input invoices production accounts payable checks performed detailed financial analysis utilizing microsoft excel spreadsheets operations graphics coordinator company name city state managed staff seven production design yellow pages universities managed trained staff full time employees assigning tasks motivating meet deadlines managed maintained book delivery supply budget organized conducted training sessions sales representatives decreased bankruptcies debt collections accounts saving designed produced advertising telephone directory covers universities developed implemented effective training procedures developed implemented effective team building strategies office administrator department manager company name city state supervised administrative staff allocating work ensuring deadlines met hired trained administrative staff overseen office needs staff includes ordering supplies setting offices new employees training employees company software processing time expenses coordinated company meetings researched coordinated maintained contracts maintenance building landscaping office equipment phone systems service provided administrative support staff typing phones filing implemented company accounting software deltek advantage vision maintained accurate recording revenue invoicing cash receipts insured implementation proper controls maintain accuracy accounts receivable system prepared reports aging customer statements provided year end support audits financial reports tax preparation overseen complete account analysis analyzed collection reports made contact customers accounts payable departments ensure invoices processed payment collection calls provided reports project managers team leaders utilize project budgeting project progress performance prepared monthly financial reports generated vendor employee payments prepared monthly payroll reports hourly employees provided training knowledge usage newforma software software designed connect architecture engineering firms projects education bachelor business administration finance north carolina central university city state finance skills accounting accounting software accounts payable accounts receivable administrative administrative support advertising billing book budgeting budget cash flow contracts delivery direction filing financial financial accounting financial analysis financial analyst financial reporting financial management reporting forecasting invoicing team building leadership materials meetings microsoft excel office microsoft word office equipment organizational payroll phone systems progress quickbooks pro recording sales spreadsheets tax preparation telephone phones typing upgrade vision year endfinance director professional summary find new challenging position utilize skills acquired help others maximize skills potential ambitious financial manager determined continually exceed expectations willing take added responsibilities achieve desired results skills budgeting financial management financial reporting analysis quickbooks complex problem solving highly detail oriented superior time management exceptionally organized advanced computer proficiency pc mac exceptional interpersonal communication effective leader staff training development consistently meet goals efficient multi tasker customer service oriented organized deadline oriented budget development expertise invoice payment transactions account reconciliation work history current finance director company name city state analyze present financial reports principals accurate timely manner collate financial reporting materials oversee financial project accounting manage organizational cash flow forecasting implement robust financial management reporting system ensure billing collection schedule adhered financial data cash flow steady support operational requirements effectively communicate present critical financial matters board directors manage accounting financial systems maintain full accurate accounting records conduct financial analysis prepare detailed financial reports statements provide financial accounting advice direction leadership manage maintenance upgrade financial systems identified investigated variances financial plans forecasts interpreting financial results managed amount annual budget grew number number years analyzed budgets financial reports projections accurate reporting financial standing created analytical framework identifying developing financial growth opportunities assumed ownership accounting forecasting strategic supply planning developed annual budgets collaboration financial director forecasted operating costs scheduled projects strategizing departments synthesized financial budgetary information solve problems develop alternative solutions managed high volumes financial activity fast paced risk based corporate environment compiled financial reports pertaining cash receipts expenditures profit loss drafted reviewed financial statement compilations approved partners performed complex general accounting functions including preparation journal entries account analysis balance sheet reconciliations prepared accurate financial statements end quarter reviewed collection reports determine status collections amounts outstanding balances worked management project level ensure expense plans achieved worked managers develop annual expense plan goals collected reported monthly expense variances explanations office administration department manager company name city state accounts receivable coordinator company name city state implemented quickbooks pro accounting software enhance efficiency productivity accounts receivable designed analyzed reports used management make better business decisions coordinated invoicing process project leaders financial analyst ensure invoices submitted accurately sponsors invoiced sponsors according billing terms indicated contract budget analyzed retrieved billing information non governmental contracts performed detailed financial analysis utilizing microsoft excel spreadsheets business manager company name city state managed daily accounts receivable accounts payable functions processed vendor payments including input invoices production accounts payable checks performed detailed financial analysis utilizing microsoft excel spreadsheets operations graphics coordinator company name city state managed staff seven production design yellow pages universities managed trained staff full time employees assigning tasks motivating meet deadlines managed maintained book delivery supply budget organized conducted training sessions sales representatives decreased bankruptcies debt collections accounts saving designed produced advertising telephone directory covers universities developed implemented effective training procedures developed implemented effective team building strategies office administrator department manager company name city state supervised administrative staff allocating work ensuring deadlines met hired trained administrative staff overseen office needs staff includes ordering supplies setting offices new employees training employees company software processing time expenses coordinated company meetings researched coordinated maintained contracts maintenance building landscaping office equipment phone systems service provided administrative support staff typing phones filing implemented company accounting software deltek advantage vision maintained accurate recording revenue invoicing cash receipts insured implementation proper controls maintain accuracy accounts receivable system prepared reports aging customer statements provided year end support audits financial reports tax preparation overseen complete account analysis analyzed collection reports made contact customers accounts payable departments ensure invoices processed payment collection calls provided reports project managers team leaders utilize project budgeting project progress performance prepared monthly financial reports generated vendor employee payments prepared monthly payroll reports hourly employees provided training knowledge usage newforma software software designed connect architecture engineering firms projects education bachelor business administration finance north carolina central university city state finance skills accounting accounting software accounts payable accounts receivable administrative administrative support advertising billing book budgeting budget cash flow contracts delivery direction filing financial financial accounting financial analysis financial analyst financial reporting financial management reporting forecasting invoicing team building leadership materials meetings microsoft excel office microsoft word office equipment organizational payroll phone systems progress quickbooks pro recording sales spreadsheets tax preparation telephone phones typing upgrade vision year end
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phlebotomist professional summary reliable highly accurate phlebotomist preceptor focused quality completion lab procedures tight deadlines works well pressure skills phlebotomy knowledge hippa compliance data statistical analysis blood bank clia osha compliance sharp critical thinker manual dexterity lab testing reporting lab equipment maintenance trained hippa compliance work history phlebotomist current company name city state performs aseptic venipuncture procedures obtain venous capillary blood samples analysis order obtain data may used diagnosis monitoring treatment disease performs variety secretarial receptionist clerical duties provide support perform microbiology duties rapid strep hcg rsv mono screening test responsible receiving inspecting storing transferring clinical specimens work call assigned maintain integrity lab samples policy prepared specimens analysis established proper chronological priorities testing quickly responded resolved customer service issues timely manner managed specimen sample handling receiving storage inventory phlebotomist company name city state responsible accurately obtaining blood samples venipuncture capillary collection procedures minimum customer discomfort perform blood collections morning rounds outpatient setting well provides care patients whose ages range infant geriatric ensures specimen integrity adhering laboratory procedures specimen collection handling processing quickly responded resolved customer service issues timely manner performed routine emergency maintenance laboratory instruments carefully reviewed test results accuracy identified abnormal test results referred clinical laboratory scientist review prepared specimens analysis established proper chronological priorities testing phlebotomist mobile company name city state preceptor new technicians performs phlebotomy various nursing homes medical facility performed aseptic venipuncture procedures obtain venous capillary blood samples analysis order obtain data may used diagnosis monitoring treatment disease performed variety secretarial receptionist clerical duties provide support assistance laboratory personnel management laboratory diagnosis monitoring treatment disease phlebotomist specialist company name city state performed outpatient phlebotomy micro plating registered patients medical procedures hospital ehr systems performed various lab assistant duties administrative assistant company name city state processed loan applications assist clients requirements obtain loans performed various administrative duties verified employment credit applications processed payroll staff answer payroll questions explain benefits insurance processing develops administrative staff providing information educational opportunities experiential growth opportunities resolves administrative problems coordinating preparation reports analyzing data identifying solutions maintains professional technical knowledge attending educational workshops reviewing donor collection assistant company name city state certified mcs automated blood collection tech performed venipuncture donors medical screening professionally provided excellent customer service prepared specimens analysis established proper chronological priorities testing properly calibrated adjusted malfunctioning equipment ensure precise test results performed diagnostic therapeutic laboratory procedures education mba healthcare administration management healthcare administration current american intercontinental university city state healthcare administration management healthcare administration skills administrative approach benefits clerical computer literate credit clients excellent customer service diagnosis insurance excel outlook powerpoint windows applications microsoft word nursing organizational payroll personnel phlebotomy policies problem solving problem solving skills quality assurance quality control receiving receptionist safety secretarial workshopsphlebotomist professional summary reliable highly accurate phlebotomist preceptor focused quality completion lab procedures tight deadlines works well pressure skills phlebotomy knowledge hippa compliance data statistical analysis blood bank clia osha compliance sharp critical thinker manual dexterity lab testing reporting lab equipment maintenance trained hippa compliance work history phlebotomist current company name city state performs aseptic venipuncture procedures obtain venous capillary blood samples analysis order obtain data may used diagnosis monitoring treatment disease performs variety secretarial receptionist clerical duties provide support perform microbiology duties rapid strep hcg rsv mono screening test responsible receiving inspecting storing transferring clinical specimens work call assigned maintain integrity lab samples policy prepared specimens analysis established proper chronological priorities testing quickly responded resolved customer service issues timely manner managed specimen sample handling receiving storage inventory phlebotomist company name city state responsible accurately obtaining blood samples venipuncture capillary collection procedures minimum customer discomfort perform blood collections morning rounds outpatient setting well provides care patients whose ages range infant geriatric ensures specimen integrity adhering laboratory procedures specimen collection handling processing quickly responded resolved customer service issues timely manner performed routine emergency maintenance laboratory instruments carefully reviewed test results accuracy identified abnormal test results referred clinical laboratory scientist review prepared specimens analysis established proper chronological priorities testing phlebotomist mobile company name city state preceptor new technicians performs phlebotomy various nursing homes medical facility performed aseptic venipuncture procedures obtain venous capillary blood samples analysis order obtain data may used diagnosis monitoring treatment disease performed variety secretarial receptionist clerical duties provide support assistance laboratory personnel management laboratory diagnosis monitoring treatment disease phlebotomist specialist company name city state performed outpatient phlebotomy micro plating registered patients medical procedures hospital ehr systems performed various lab assistant duties administrative assistant company name city state processed loan applications assist clients requirements obtain loans performed various administrative duties verified employment credit applications processed payroll staff answer payroll questions explain benefits insurance processing develops administrative staff providing information educational opportunities experiential growth opportunities resolves administrative problems coordinating preparation reports analyzing data identifying solutions maintains professional technical knowledge attending educational workshops reviewing donor collection assistant company name city state certified mcs automated blood collection tech performed venipuncture donors medical screening professionally provided excellent customer service prepared specimens analysis established proper chronological priorities testing properly calibrated adjusted malfunctioning equipment ensure precise test results performed diagnostic therapeutic laboratory procedures education mba healthcare administration management healthcare administration current american intercontinental university city state healthcare administration management healthcare administration skills administrative approach benefits clerical computer literate credit clients excellent customer service diagnosis insurance excel outlook powerpoint windows applications microsoft word nursing organizational payroll personnel phlebotomy policies problem solving problem solving skills quality assurance quality control receiving receptionist safety secretarial workshops
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overnight pharmacy technician professional summary highly motivated skilled individual extensive background experience customer service administration retail long term care hospital pharmacy studied intro pharmacy anatomy physiology medical terminology pharmacology pharmaceutical calculations trained principles pharmacy math dosages knowledge unit dose medication preparation computer proficiency ms word excel access powerpoint education training rasmussen college december associate applied science pharmacy city state gpa gpa dean list awardee consecutive quarters two year pharmacy technician program included pharmacy based general education courses gpa dean list awardee consecutive quarters skills trained compounding intravenous chemotherapy admixtures extensive training calculating compounding pediatric admixtures chemotherapy skilled taking multiple tasks fast paced environment knowledge processes involved maintaining sterile environment compounding ivs licenses certified licensed pharmacy technician state illinois skill highlights strong decision making ability efficient accurate strong clinical background accomplished pediatrics hospital retail pharmacy professional inventory management medication compounding expert pharmaceutical storage awareness hipaa trained exceptional patient care interaction meticulous attention detail excellent multi tasker works well pressure able work hands continuously ability handle fast paced environment strong organizational skills active listening skills sharp problem solver energetic work attitude large cash check deposits expert customer service expert adaptive team player opening closing procedures focused customer satisfaction skilled multi tasker cash handling reliable team worker food beverage handling expert strong customer relationship builder able work fast paced environment alcohol knowledge strong leader professional experience company name october current overnight pharmacy technician city state fill scheduled stat patient orders process refill requests care connection charge patient print fill patient order fill code carts clot boxes emergency drug kits take inventory batched iv compounds based set par levels drug stability answer phone calls assist pharmacists resolving questions problems require rph compound routine iv order paying special attention stat iv orders extremely time sensitive severe situations compound chemotherapy orders using appropriate personal protective equipment correct supplies closed system compounding correct calculations appropriate dosage company name august april pharmacy technician registry city state fill unit dose medications well compounding admixtures stat orders patients prepare refill anesthesia epidural crash cart trays replaced carts collect prepare medications patient orders pyxis refill pyxis machine correct medications pull outdated medications well returns discontinued patient medications sterile compounding iv fluids using aseptic technique company name january april iv technician city state compound intravenous admixtures using proper sterilization techniques correctly label iv compounds accurate patient drug facility information scan orders designated totes sorted facility restock supplies used orders place order purchaser items low stock company name january control technician control edk technician fill floor technician city state control technician fill send narcotic prescription orders patients take inventory narcotics hand everyday control edk technician take inventory returned narcotic emergency drug kits document drugs removed nursing facilities replenish missing drugs box fill floor technician fill send prescriptions orders patients well non sterile compounding topical oral medications company name july may certified pharmacy technician city state verify prescription count medication label dispense type process new prescriptions ordering medication mckesson troubleshooting insurance problems comprehensive knowledge hipaa laws company name october administrative assistant city state successful leader equally effective member team highly organized able multi task accomplish multiple objectives professional demeanor attentive detail expertise coordinating supervising school functions activities company name may january cashier server city state cross trained cashier wait staff fast paced restaurant cashing orders register retrieving customer items extensive cash handling large amounts calculating using basic math give appropriate amount change customers assisted training new employees delivered exceptional service customers timely friendly manner dining room pick areas restaurant served customer dining food well mixing alcoholic non alcoholicovernight pharmacy technician professional summary highly motivated skilled individual extensive background experience customer service administration retail long term care hospital pharmacy studied intro pharmacy anatomy physiology medical terminology pharmacology pharmaceutical calculations trained principles pharmacy math dosages knowledge unit dose medication preparation computer proficiency ms word excel access powerpoint education training rasmussen college december associate applied science pharmacy city state gpa gpa dean list awardee consecutive quarters two year pharmacy technician program included pharmacy based general education courses gpa dean list awardee consecutive quarters skills trained compounding intravenous chemotherapy admixtures extensive training calculating compounding pediatric admixtures chemotherapy skilled taking multiple tasks fast paced environment knowledge processes involved maintaining sterile environment compounding ivs licenses certified licensed pharmacy technician state illinois skill highlights strong decision making ability efficient accurate strong clinical background accomplished pediatrics hospital retail pharmacy professional inventory management medication compounding expert pharmaceutical storage awareness hipaa trained exceptional patient care interaction meticulous attention detail excellent multi tasker works well pressure able work hands continuously ability handle fast paced environment strong organizational skills active listening skills sharp problem solver energetic work attitude large cash check deposits expert customer service expert adaptive team player opening closing procedures focused customer satisfaction skilled multi tasker cash handling reliable team worker food beverage handling expert strong customer relationship builder able work fast paced environment alcohol knowledge strong leader professional experience company name october current overnight pharmacy technician city state fill scheduled stat patient orders process refill requests care connection charge patient print fill patient order fill code carts clot boxes emergency drug kits take inventory batched iv compounds based set par levels drug stability answer phone calls assist pharmacists resolving questions problems require rph compound routine iv order paying special attention stat iv orders extremely time sensitive severe situations compound chemotherapy orders using appropriate personal protective equipment correct supplies closed system compounding correct calculations appropriate dosage company name august april pharmacy technician registry city state fill unit dose medications well compounding admixtures stat orders patients prepare refill anesthesia epidural crash cart trays replaced carts collect prepare medications patient orders pyxis refill pyxis machine correct medications pull outdated medications well returns discontinued patient medications sterile compounding iv fluids using aseptic technique company name january april iv technician city state compound intravenous admixtures using proper sterilization techniques correctly label iv compounds accurate patient drug facility information scan orders designated totes sorted facility restock supplies used orders place order purchaser items low stock company name january control technician control edk technician fill floor technician city state control technician fill send narcotic prescription orders patients take inventory narcotics hand everyday control edk technician take inventory returned narcotic emergency drug kits document drugs removed nursing facilities replenish missing drugs box fill floor technician fill send prescriptions orders patients well non sterile compounding topical oral medications company name july may certified pharmacy technician city state verify prescription count medication label dispense type process new prescriptions ordering medication mckesson troubleshooting insurance problems comprehensive knowledge hipaa laws company name october administrative assistant city state successful leader equally effective member team highly organized able multi task accomplish multiple objectives professional demeanor attentive detail expertise coordinating supervising school functions activities company name may january cashier server city state cross trained cashier wait staff fast paced restaurant cashing orders register retrieving customer items extensive cash handling large amounts calculating using basic math give appropriate amount change customers assisted training new employees delivered exceptional service customers timely friendly manner dining room pick areas restaurant served customer dining food well mixing alcoholic non alcoholic
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organizer capacity building strategist experience organizer capacity building strategist company name city state civil rights disability advocate advocate people disabilities school regional centers agencies conduct case review client issues research state agency violations develop strategy provide technical assistance clients obtain positive outcome attend ipp iep mediations clients advocate keep case file summary necessary documents referral attorney necessary convened nclr member organizations develop statewide action strategies developed advocacy materials organize actions campaigns provided training technical assistance coordination organizations advance policy special education advocate company name city state researched client issues manage legal correspondence completed training disability special education rights wrote media releases organization events training strategized positive outcomes attorneys staff community organizer founder company name city state wrote grant proposals business plans press releases presented strategic plan goals variety audiences organized constituents special education environmental health issues collaborated local community leaders organizations designed taught advocacy skills training program parents annually secured k funding parent advocacy training programs community organizer company name city state trained constituents civil rights education issues pertaining latino children promoted self determination families communities collaborated community leaders organizations education policy issues strategized attorneys staff organizing campaign legal advocate company name city state trained constituents disability special education rights managed caseload clients disability related issues strategized positive outcomes attorneys staff maintained working knowledge current disability laws legislation family advocate company name city state developed presented workshops professionals needs high needs families worked homeless families obtain housing facilitated cooperative working relationships agencies served internal consultant team special education disability laws facilitated cooperative working relationships agencies provided technical assistance families policies procedures education jd organizational communication nonprofit management st edward university people college law city state organizational communication nonprofit management interests board member advocacy kids virginia beach va current board member copaa council attorneys parents advocates current co founder ichi villa autism alliance los angeles autism parents current founder latina mami los angeles special education legal clinics current member community radio show host mamis color radio show fm board member texans midwifery graduate partners policymaking election committee chair board member koop radio special education citizen advisory committee bilingual committee committee member march dimes program services publications nclr latino leadership institute training understanding child special education rights disability civil rights ages disability domestic violence survivors emotional aspects working parents children high needs needs diverse families organizing around issues affecting community national workshops presented special education representation social justice civil rights perspective copaa conference san diego ca xicana mamihood activism responses violence families communities incite radical feminists color color violence conference chicago il additional information awards honors latina mami collective featured article dr cristina herrera st century motherhood movement published demeter press recognized latina magazine inspiring latina named one austin women love austin monthly magazine ernst young social entrepreneur year finalist mamis color radio show named koop social justice program year community involvement board member advocacy kids virginia beach va current board member copaa council attorneys parents advocates current co founder ichi villa autism alliance los angeles autism parents current founder latina mami los angeles special education legal clinics current member community radio show host mamis color radio show fm board member texans midwifery graduate partners policymaking election committee chair board member koop radio special education citizen advisory committee bilingual committee committee member march dimes program services skills agency attorney business plans consultant client clients detail oriented grant proposals legal materials organizing policies press releases problem solving skills research strategy strategic technical assistance training programs workshopsorganizer capacity building strategist experience organizer capacity building strategist company name city state civil rights disability advocate advocate people disabilities school regional centers agencies conduct case review client issues research state agency violations develop strategy provide technical assistance clients obtain positive outcome attend ipp iep mediations clients advocate keep case file summary necessary documents referral attorney necessary convened nclr member organizations develop statewide action strategies developed advocacy materials organize actions campaigns provided training technical assistance coordination organizations advance policy special education advocate company name city state researched client issues manage legal correspondence completed training disability special education rights wrote media releases organization events training strategized positive outcomes attorneys staff community organizer founder company name city state wrote grant proposals business plans press releases presented strategic plan goals variety audiences organized constituents special education environmental health issues collaborated local community leaders organizations designed taught advocacy skills training program parents annually secured k funding parent advocacy training programs community organizer company name city state trained constituents civil rights education issues pertaining latino children promoted self determination families communities collaborated community leaders organizations education policy issues strategized attorneys staff organizing campaign legal advocate company name city state trained constituents disability special education rights managed caseload clients disability related issues strategized positive outcomes attorneys staff maintained working knowledge current disability laws legislation family advocate company name city state developed presented workshops professionals needs high needs families worked homeless families obtain housing facilitated cooperative working relationships agencies served internal consultant team special education disability laws facilitated cooperative working relationships agencies provided technical assistance families policies procedures education jd organizational communication nonprofit management st edward university people college law city state organizational communication nonprofit management interests board member advocacy kids virginia beach va current board member copaa council attorneys parents advocates current co founder ichi villa autism alliance los angeles autism parents current founder latina mami los angeles special education legal clinics current member community radio show host mamis color radio show fm board member texans midwifery graduate partners policymaking election committee chair board member koop radio special education citizen advisory committee bilingual committee committee member march dimes program services publications nclr latino leadership institute training understanding child special education rights disability civil rights ages disability domestic violence survivors emotional aspects working parents children high needs needs diverse families organizing around issues affecting community national workshops presented special education representation social justice civil rights perspective copaa conference san diego ca xicana mamihood activism responses violence families communities incite radical feminists color color violence conference chicago il additional information awards honors latina mami collective featured article dr cristina herrera st century motherhood movement published demeter press recognized latina magazine inspiring latina named one austin women love austin monthly magazine ernst young social entrepreneur year finalist mamis color radio show named koop social justice program year community involvement board member advocacy kids virginia beach va current board member copaa council attorneys parents advocates current co founder ichi villa autism alliance los angeles autism parents current founder latina mami los angeles special education legal clinics current member community radio show host mamis color radio show fm board member texans midwifery graduate partners policymaking election committee chair board member koop radio special education citizen advisory committee bilingual committee committee member march dimes program services skills agency attorney business plans consultant client clients detail oriented grant proposals legal materials organizing policies press releases problem solving skills research strategy strategic technical assistance training programs workshops
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multimedia sales consultant professional summary experienced marketing sales consultant looking leverage years marketing sales production professional consultant role baton rouge area strong analytical problem solving abilities outstanding team management skills track record achieving exceptional results reaching goals maintaining strong relationships customer base skills persuasive negotiator highly organized analytical excellent work ethic strategic account development enthusiastic networking strong interpersonal skills detailed oriented resolution oriented energetic driven positive outlook proficient excel strata admall power point salesforce mactive comscore google analytics work history multimedia sales consultant company name city state worked clients understand requirements provide exceptional advertising service evaluated inventory delivery needs optimizing strategies meet customer demands assessed client needs determine suggest relevant product solutions alignment client budgets schedules forged nurtured impactful relationships customers cultivate loyalty boosting customer satisfaction stayed knowledgeable latest digital platform including seo sem ott ppc innovations technological advancements various training methods multimedia sales consultant company name city state performed initial client assessment analysis begin research process delivered high level service clients maintain extend relationships future business opportunities built strengthened relationships new existing accounts drive revenue growth solved customer challenges offering relevant print digital products services effectively communicated clients using well developed interpersonal skills helped improve relationships rapport monitored service sale implemented quick effective problem resolutions identified new business opportunities cold calling networking marketing prospective database leads asked appropriate open ended questions discover prospects needs requirements helped local clients expand business operations targeted advertising outside sales executive company name city state prospected conducted face face sales calls business executives directors assigned territory attended monthly sales meetings quarterly sales training negotiated prices terms sales service agreements wrote sales contracts orders obtained submitted orders processing met existing customers review current services expand sales opportunities maintained knowledge current sales promotions policies regarding payment exchanges security practices advanced advertising account executive companyname city state prepare deliver sales presentations new existing customers sell new advertising programs protect increase existing advertising prepare promotional plans sales literature media kits sales contracts using power point excel obtain study information client products needs problems advertising history business practices offer effective sales presentations appropriate product assistance gather relevant material bid processes coordinate bidding contract approval managed portfolio accounts monthly average sales increased sales volume ascension parish market sales sales volume selected correct products based customer needs product specifications applicable regulations built relationships customers community promote long term business growth handled political orders louisiana providing clients estimates costs advertising products services position responsibilities viamedia comcast southeast regional area ad insertion company eateladvertising sales representative company name city state identify develop evaluate marketing strategy based knowledge establishment objectives market characteristics cost markup factors negotiate contracts vendors distributors manage product distribution establishing distribution networks developing distribution strategies check figures postings documents correct entry mathematical accuracy proper codes perform personal bookkeeping services classify record summarize numerical financial data compile keep financial records using journals ledgers computers afae automotive focused account executive identify automotive dealers market explain specific types advertising help promote products services effective way possible position responsibilities adgorilla viamedia ad insertion company eatel bailey spillway fidelity cable hh marketing coordinator company name city state coordinated resources craft marketing plans various projects including product launches events wrote copy maintained compliance corporate legal guidelines worked advertising teams create deploy optimize marketing initiatives tv customers planned events including tradeshows vendor fairs clients partners attend built brand awareness generated leads managing internal external marketing campaigns programs proofread marketing documentation check spelling grammar syntax errors developed fresh crisp content diversify current promotional options education college degree marketing accounting louisiana state university city state affiliations sales marketing executives international member women media american red cross br eye bank auxiliary ascension chamber commerce br food bank st george school church skills persuasive negotiator highly organized analytical excellent work ethic strategic account development enthusiastic networking strong interpersonal skills detailed oriented resolution oriented energetic driven positive outlook proficient excel strata admall power point salesforce mactive comscore google analytics work history multimedia sales consultant company name city state worked clients understand requirements provide exceptional advertising service evaluated inventory delivery needs optimizing strategies meet customer demands assessed client needs determine suggest relevant product solutions alignment client budgets schedules forged nurtured impactful relationships customers cultivate loyalty boosting customer satisfactionstayed knowledgeable latest digital platform including seo sem ott ppc innovations technological advancements various training methods multimedia sales consultant company name city state performed initial client assessment analysis begin research process delivered high level service clients maintain extend relationships future business opportunities built strengthened relationships new existing accounts drive revenue growth solved customer challenges offering relevant print digital products services effectively communicated clients using well developed interpersonal skills helped improve relationships rapport monitored service sale implemented quick effective problem resolutions identified new business opportunities cold calling networking marketing prospective database leads asked appropriate open ended questions discover prospects needs requirements helped local clients expand business operations targeted advertising outside sales executive company name city state prospected conducted face face sales calls business executives directors assigned territory attended monthly sales meetings quarterly sales training negotiated prices terms sales service agreements wrote sales contracts orders obtained submittedorders processing met existing customers review current services expand sales opportunities maintained knowledge current sales promotions policies regarding payment exchanges security practices advanced advertising account executive company name city state prepare deliver sales presentations new existing customers sell new advertising programs protect increase existing advertising prepare promotional plans sales literature media kits sales contracts using power point excel obtain study information client products needs problems advertising history business practices offer effective sales presentations appropriate product assistance gather relevant material bid processes coordinate bidding contract approval managed portfolio accounts monthly average sales increased sales volume ascension parish market sales sales volume selected correct products based customer needs product specifications applicable regulations built relationships customers community promote long term business growth handled political orders louisiana providing clients estimates costs advertising products services position responsibilities viamedia comcast southeast regional area ad insertion company eatel advertising sales representative company name city state identify develop evaluate marketing strategy based knowledge establishment objectives market characteristics cost markup factors negotiate contracts vendors distributors manage product distribution establishing distribution networks developing distribution strategies check figures postings documents correct entry mathematical accuracy proper codes perform personal bookkeeping services classify record summarize numerical financial data compile keep financial records using journals ledgers computers afae automotive focused account executive identify automotive dealers market explain specific types advertising help promote products services effective way possible position responsibilities adgorilla viamedia ad insertion company eatel bailey spillway fidelity cable hh marketing coordinator company name city state coordinated resources craft marketing plans various projects including product launches events wrote copy maintained compliance corporate legal guidelines worked advertising teams create deploy optimize marketing initiatives tv customers planned events including tradeshows vendor fairs clients partners attend built brand awareness generated leads managing internal external marketing campaigns programs proofread marketing documentation check spelling grammar syntax errors developed fresh crisp content diversify current promotional optionsmultimedia sales consultant professional summary experienced marketing sales consultant looking leverage years marketing sales production professional consultant role baton rouge area strong analytical problem solving abilities outstanding team management skills track record achieving exceptional results reaching goals maintaining strong relationships customer base skills persuasive negotiator highly organized analytical excellent work ethic strategic account development enthusiastic networking strong interpersonal skills detailed oriented resolution oriented energetic driven positive outlook proficient excel strata admall power point salesforce mactive comscore google analytics work history multimedia sales consultant company name city state worked clients understand requirements provide exceptional advertising service evaluated inventory delivery needs optimizing strategies meet customer demands assessed client needs determine suggest relevant product solutions alignment client budgets schedules forged nurtured impactful relationships customers cultivate loyalty boosting customer satisfaction stayed knowledgeable latest digital platform including seo sem ott ppc innovations technological advancements various training methods multimedia sales consultant company name city state performed initial client assessment analysis begin research process delivered high level service clients maintain extend relationships future business opportunities built strengthened relationships new existing accounts drive revenue growth solved customer challenges offering relevant print digital products services effectively communicated clients using well developed interpersonal skills helped improve relationships rapport monitored service sale implemented quick effective problem resolutions identified new business opportunities cold calling networking marketing prospective database leads asked appropriate open ended questions discover prospects needs requirements helped local clients expand business operations targeted advertising outside sales executive company name city state prospected conducted face face sales calls business executives directors assigned territory attended monthly sales meetings quarterly sales training negotiated prices terms sales service agreements wrote sales contracts orders obtained submitted orders processing met existing customers review current services expand sales opportunities maintained knowledge current sales promotions policies regarding payment exchanges security practices advanced advertising account executive companyname city state prepare deliver sales presentations new existing customers sell new advertising programs protect increase existing advertising prepare promotional plans sales literature media kits sales contracts using power point excel obtain study information client products needs problems advertising history business practices offer effective sales presentations appropriate product assistance gather relevant material bid processes coordinate bidding contract approval managed portfolio accounts monthly average sales increased sales volume ascension parish market sales sales volume selected correct products based customer needs product specifications applicable regulations built relationships customers community promote long term business growth handled political orders louisiana providing clients estimates costs advertising products services position responsibilities viamedia comcast southeast regional area ad insertion company eateladvertising sales representative company name city state identify develop evaluate marketing strategy based knowledge establishment objectives market characteristics cost markup factors negotiate contracts vendors distributors manage product distribution establishing distribution networks developing distribution strategies check figures postings documents correct entry mathematical accuracy proper codes perform personal bookkeeping services classify record summarize numerical financial data compile keep financial records using journals ledgers computers afae automotive focused account executive identify automotive dealers market explain specific types advertising help promote products services effective way possible position responsibilities adgorilla viamedia ad insertion company eatel bailey spillway fidelity cable hh marketing coordinator company name city state coordinated resources craft marketing plans various projects including product launches events wrote copy maintained compliance corporate legal guidelines worked advertising teams create deploy optimize marketing initiatives tv customers planned events including tradeshows vendor fairs clients partners attend built brand awareness generated leads managing internal external marketing campaigns programs proofread marketing documentation check spelling grammar syntax errors developed fresh crisp content diversify current promotional options education college degree marketing accounting louisiana state university city state affiliations sales marketing executives international member women media american red cross br eye bank auxiliary ascension chamber commerce br food bank st george school church skills persuasive negotiator highly organized analytical excellent work ethic strategic account development enthusiastic networking strong interpersonal skills detailed oriented resolution oriented energetic driven positive outlook proficient excel strata admall power point salesforce mactive comscore google analytics work history multimedia sales consultant company name city state worked clients understand requirements provide exceptional advertising service evaluated inventory delivery needs optimizing strategies meet customer demands assessed client needs determine suggest relevant product solutions alignment client budgets schedules forged nurtured impactful relationships customers cultivate loyalty boosting customer satisfactionstayed knowledgeable latest digital platform including seo sem ott ppc innovations technological advancements various training methods multimedia sales consultant company name city state performed initial client assessment analysis begin research process delivered high level service clients maintain extend relationships future business opportunities built strengthened relationships new existing accounts drive revenue growth solved customer challenges offering relevant print digital products services effectively communicated clients using well developed interpersonal skills helped improve relationships rapport monitored service sale implemented quick effective problem resolutions identified new business opportunities cold calling networking marketing prospective database leads asked appropriate open ended questions discover prospects needs requirements helped local clients expand business operations targeted advertising outside sales executive company name city state prospected conducted face face sales calls business executives directors assigned territory attended monthly sales meetings quarterly sales training negotiated prices terms sales service agreements wrote sales contracts orders obtained submittedorders processing met existing customers review current services expand sales opportunities maintained knowledge current sales promotions policies regarding payment exchanges security practices advanced advertising account executive company name city state prepare deliver sales presentations new existing customers sell new advertising programs protect increase existing advertising prepare promotional plans sales literature media kits sales contracts using power point excel obtain study information client products needs problems advertising history business practices offer effective sales presentations appropriate product assistance gather relevant material bid processes coordinate bidding contract approval managed portfolio accounts monthly average sales increased sales volume ascension parish market sales sales volume selected correct products based customer needs product specifications applicable regulations built relationships customers community promote long term business growth handled political orders louisiana providing clients estimates costs advertising products services position responsibilities viamedia comcast southeast regional area ad insertion company eatel advertising sales representative company name city state identify develop evaluate marketing strategy based knowledge establishment objectives market characteristics cost markup factors negotiate contracts vendors distributors manage product distribution establishing distribution networks developing distribution strategies check figures postings documents correct entry mathematical accuracy proper codes perform personal bookkeeping services classify record summarize numerical financial data compile keep financial records using journals ledgers computers afae automotive focused account executive identify automotive dealers market explain specific types advertising help promote products services effective way possible position responsibilities adgorilla viamedia ad insertion company eatel bailey spillway fidelity cable hh marketing coordinator company name city state coordinated resources craft marketing plans various projects including product launches events wrote copy maintained compliance corporate legal guidelines worked advertising teams create deploy optimize marketing initiatives tv customers planned events including tradeshows vendor fairs clients partners attend built brand awareness generated leads managing internal external marketing campaigns programs proofread marketing documentation check spelling grammar syntax errors developed fresh crisp content diversify current promotional options
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driver summary passionate dedicated professional five years experience fields law linguistics interpretation write apply position graduated bachelor degree academic law j law college karnataka india utilized substantial knowledge legal practices karnataka provided legal aid civil societies government organizations impoverished community members issues child abuse developed valuable communication management skills making strong contributions important social issue time legal aid cell highlights microsoft office including word excel powerpoint aptech learning institution microsoft office including word excel powerpoint aptech learning institution accomplishments flixilbel hard working experience driver march company name city state welcome costumers car asking wants go sometimes friends calling helping changing batteries also change tires server fire brazil till hold important role food service industry greeting customers arrive arrange appropriate seating arrangements take orders pleasant welcoming customer satisfaction retention prime concern ensure menu available good physical condition direct escort quests seats relation officer september march company name city state compiled information reports filed documents distributed related offices provinces traveled provinces week assess situation area draft reports accordingly assisted manager administrative duties necessary translator legal cultural adivsor international security assistant january january company name city state provided live direct translation farsi daro pashto english american military personnel official meetings regional governor police headquarters ancop afghan national civil order police cdp community development program local chiefs elders municipality education department kunduz province order ensure security implementation infrastructure projects province translated confidential government military documents letters complaint civilians classified information maintaining exceptional levels confidentiality maintained line communication management recordkeeping administrative processes case researcher january january company name city state provided holistic comprehensive case management services clients maintained caseload families met client weekly months input accurate complete client data agency database english instructor january january company name city state english language center puli khumri afghanistan instructed english second language taught students conversational written english maintained meticulous lesson plans including reasonable tasks homework assignments students prepared monitoring reports course manager participated professional development opportunities applied concepts learned classroom institute activities legal aid january january company name city stateprovided legal aid civil societies voluntary organizations individuals working country espousing cause improving rights children offered door door legal advice impoverished community members communicating advanced legal concepts using layman terms facilitate understanding closely coordinated government bodies entrusted care protection children including instructing state legal services authority ensure appropriate legal action offenders child labor human trafficking forms child abuse prepared complex reports legal drafts ensuring full compliance agency requirements tight deadlines service january january company name city state conducted seminars presentations regarding importance small family size health education financial literacy facilitated success social service programs aimed improving status women aided relief rehabilitation efforts periods national calamity education bachelor academic law law j law college mysore city state india languages fluent english pashto daro advanced speaking abilities hindi past translated farsi dari pashto english american military personnel additionally taught english second language english language center puli khumri afghanistan skills administrative administrative duties agency case management client clients customer satisfaction database fluent english english farsi financial forms government health education hindi instructing legal lesson plans letters meetings excel microsoft office powerpoint word personnel police presentations prime processes speaking rehabilitation seminars translation translator urdu writtendriver summary passionate dedicated professional five years experience fields law linguistics interpretation write apply position graduated bachelor degree academic law j law college karnataka india utilized substantial knowledge legal practices karnataka provided legal aid civil societies government organizations impoverished community members issues child abuse developed valuable communication management skills making strong contributions important social issue time legal aid cell highlights microsoft office including word excel powerpoint aptech learning institution microsoft office including word excel powerpoint aptech learning institution accomplishments flixilbel hard working experience driver march company name city state welcome costumers car asking wants go sometimes friends calling helping changing batteries also change tires server fire brazil till hold important role food service industry greeting customers arrive arrange appropriate seating arrangements take orders pleasant welcoming customer satisfaction retention prime concern ensure menu available good physical condition direct escort quests seats relation officer september march company name city state compiled information reports filed documents distributed related offices provinces traveled provinces week assess situation area draft reports accordingly assisted manager administrative duties necessary translator legal cultural adivsor international security assistant january january company name city state provided live direct translation farsi daro pashto english american military personnel official meetings regional governor police headquarters ancop afghan national civil order police cdp community development program local chiefs elders municipality education department kunduz province order ensure security implementation infrastructure projects province translated confidential government military documents letters complaint civilians classified information maintaining exceptional levels confidentiality maintained line communication management recordkeeping administrative processes case researcher january january company name city state provided holistic comprehensive case management services clients maintained caseload families met client weekly months input accurate complete client data agency database english instructor january january company name city state english language center puli khumri afghanistan instructed english second language taught students conversational written english maintained meticulous lesson plans including reasonable tasks homework assignments students prepared monitoring reports course manager participated professional development opportunities applied concepts learned classroom institute activities legal aid january january company name city stateprovided legal aid civil societies voluntary organizations individuals working country espousing cause improving rights children offered door door legal advice impoverished community members communicating advanced legal concepts using layman terms facilitate understanding closely coordinated government bodies entrusted care protection children including instructing state legal services authority ensure appropriate legal action offenders child labor human trafficking forms child abuse prepared complex reports legal drafts ensuring full compliance agency requirements tight deadlines service january january company name city state conducted seminars presentations regarding importance small family size health education financial literacy facilitated success social service programs aimed improving status women aided relief rehabilitation efforts periods national calamity education bachelor academic law law j law college mysore city state india languages fluent english pashto daro advanced speaking abilities hindi past translated farsi dari pashto english american military personnel additionally taught english second language english language center puli khumri afghanistan skills administrative administrative duties agency case management client clients customer satisfaction database fluent english english farsi financial forms government health education hindi instructing legal lesson plans letters meetings excel microsoft office powerpoint word personnel police presentations prime processes speaking rehabilitation seminars translation translator urdu written
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district manager summary seeking setting expand use sales management experience outstanding track record exceptional customer service pro active business strategies award winning sales passion leading teams success employee engagement look forward using marketing sales skills work grow team highlights trained used aba trained yearly autism spectrum disorder trained experienced use basic language learning skills ablls flexible able adapt achieve goals various settings done home school community experienced methods data collection including trials used record progress child direct plan curriculum camp programs special activity days creative manner work children families staff communication skills include speech written reports graphs showing achieved objectives enormous amount patience found useful working population children especially children diagnosed autism hold district regional awards effective management labour revenue productivity computer knowledge skills use day record track expenses labour aspects business enjoy challenge often set goals self staff company staff development team engagement effective management p l multi sites portfolios skilled swot analysis effective computer strategic planning skilteam building report type reports expert multi site operations multi unit operations management staff retention relationship building quantifiable revenue increases ls day use track record labor expenses profits aspects business strategic planning problem resolution outstanding customer service hiring coaching developing high performing teams accomplishments seeking setting expand use sales management experience track record exceptional customer service pro active business strategies award winning sales passion leading teams success employee engagement look forward using marketing sales skills work grow team spearheaded employee engagement program resulting employee costumer retention boosted customer satisfaction ratings months grew revenue previous year first year spearheading development high quality service delivery employee engagement building brand awareness market took three performing stores negative ebita positive ebita performance months experience district manager mar current company name city state responsibilities district manager knowledge universe included overseeing early child education centers located long island new york two years knowledge universe focused district improving financial results elevating program quality brand recognition building team engagement accomplishments knowledge universe include moving two negative ebita centers positive ebita month period opening new center fall five centers pursue naeyc accreditation director aug oct company name city state ny duties director tutor time center includes caring health welfare diet nurture children center curriculum program development recruiting training supervising staff plan coordinate lead activities learning child care center maintaining records also hold maintain nys child care license three years director increased revenue enrollment school reduced cost labor expenses effectively managing center area manager mar company name city state duties area manager learning experience include overseeing nine franchise owned schools responsible collecting monthly financial reports well conducting audits child care manager bank deposits employee student files working franchise owners set financial budgets enrollment goals nine schools evaluate centers ensure tle brand represented maintained company standards review monthly director report approve school newsletters support school licensing compliance address parent complaints concerns set marketing goals provide support touring enrollment director jan aug company name city state duties director good shepherd child care center includes caring health welfare diet nurture children center curriculum program development recruiting training supervising staff plan coordinate lead activities learning child care center maintaining records required department public welfare also write grants organized fundraisers trainings teacher jan jan company name city state duties west houston charter school include teaching science math computers art sixth seventh eighth graders written lesson plans planned creative projects monitored students behavior required communicate frequently parents members staff worked closely special education department meet needs students need modified academic behavior plans assistant director jan jan company name city state assistant director private pre school many duties opened closed school monitored school make sure compliance state child care health laws trained monitored staff daily basis writing curriculum academic programs ages two six built reading writing skills primarily done lead staff meetings planned special events communicated parents gave tours promote sell spots school youth advocate programs jan jan company name city state responsible implementing treatment plan children various disabilities including autism spent four years working one one autistic child worked behavior modification attending skills overall social skills collaborated team individuals developing best approach implementing treatment plan employed youth advocate programs received yearly training autism spectrum disorder well training cpr cpi also trained behavior modification performed work duties many different settings including community school home substitute teacher jan jan company name city state implemented work plan absent teacher oversaw activities students maintained safe learning atmosphere assitant store manger jan jan company name city state supported manager duties kiosk displayed sold merchandise customer helped achieve stores sales goals education social work state university stony brook city state bachelor social work state university stony brook stony brook ny member gold key honor society served two year internship involved working children various ages homeless shelter group homes served director summer camp program homeless children created plan summer program supervised staff associate suffolk county community college city state associates degree suffolk county community college brentwood ny certifications cpr cpi aba professional affiliations gold key honor society served two year internship involved working children various ages homeless shelter group homes served director summer camp program homeless children created plan summer program supervised staff fundraising twirling dance association local west islip school organizations help organize promote fundraising efforts non profit groups skills training recruiting sales sales goals cpr therapeutic teaching sell assistant director basis writing skills audits budgets financial reports marketing tle sales award collection customer service data collection employee engagement sales patience progress receptionist retail sales salesdistrict manager summary seeking setting expand use sales management experience outstanding track record exceptional customer service pro active business strategies award winning sales passion leading teams success employee engagement look forward using marketing sales skills work grow team highlights trained used aba trained yearly autism spectrum disorder trained experienced use basic language learning skills ablls flexible able adapt achieve goals various settings done home school community experienced methods data collection including trials used record progress child direct plan curriculum camp programs special activity days creative manner work children families staff communication skills include speech written reports graphs showing achieved objectives enormous amount patience found useful working population children especially children diagnosed autism hold district regional awards effective management labour revenue productivity computer knowledge skills use day record track expenses labour aspects business enjoy challenge often set goals self staff company staff development team engagement effective management p l multi sites portfolios skilled swot analysis effective computer strategic planning skilteam building report type reports expert multi site operations multi unit operations management staff retention relationship building quantifiable revenue increases ls day use track record labor expenses profits aspects business strategic planning problem resolution outstanding customer service hiring coaching developing high performing teams accomplishments seeking setting expand use sales management experience track record exceptional customer service pro active business strategies award winning sales passion leading teams success employee engagement look forward using marketing sales skills work grow team spearheaded employee engagement program resulting employee costumer retention boosted customer satisfaction ratings months grew revenue previous year first year spearheading development high quality service delivery employee engagement building brand awareness market took three performing stores negative ebita positive ebita performance months experience district manager mar current company name city state responsibilities district manager knowledge universe included overseeing early child education centers located long island new york two years knowledge universe focused district improving financial results elevating program quality brand recognition building team engagement accomplishments knowledge universe include moving two negative ebita centers positive ebita month period opening new center fall five centers pursue naeyc accreditation director aug oct company name city state ny duties director tutor time center includes caring health welfare diet nurture children center curriculum program development recruiting training supervising staff plan coordinate lead activities learning child care center maintaining records also hold maintain nys child care license three years director increased revenue enrollment school reduced cost labor expenses effectively managing center area manager mar company name city state duties area manager learning experience include overseeing nine franchise owned schools responsible collecting monthly financial reports well conducting audits child care manager bank deposits employee student files working franchise owners set financial budgets enrollment goals nine schools evaluate centers ensure tle brand represented maintained company standards review monthly director report approve school newsletters support school licensing compliance address parent complaints concerns set marketing goals provide support touring enrollment director jan aug company name city state duties director good shepherd child care center includes caring health welfare diet nurture children center curriculum program development recruiting training supervising staff plan coordinate lead activities learning child care center maintaining records required department public welfare also write grants organized fundraisers trainings teacher jan jan company name city state duties west houston charter school include teaching science math computers art sixth seventh eighth graders written lesson plans planned creative projects monitored students behavior required communicate frequently parents members staff worked closely special education department meet needs students need modified academic behavior plans assistant director jan jan company name city state assistant director private pre school many duties opened closed school monitored school make sure compliance state child care health laws trained monitored staff daily basis writing curriculum academic programs ages two six built reading writing skills primarily done lead staff meetings planned special events communicated parents gave tours promote sell spots school youth advocate programs jan jan company name city state responsible implementing treatment plan children various disabilities including autism spent four years working one one autistic child worked behavior modification attending skills overall social skills collaborated team individuals developing best approach implementing treatment plan employed youth advocate programs received yearly training autism spectrum disorder well training cpr cpi also trained behavior modification performed work duties many different settings including community school home substitute teacher jan jan company name city state implemented work plan absent teacher oversaw activities students maintained safe learning atmosphere assitant store manger jan jan company name city state supported manager duties kiosk displayed sold merchandise customer helped achieve stores sales goals education social work state university stony brook city state bachelor social work state university stony brook stony brook ny member gold key honor society served two year internship involved working children various ages homeless shelter group homes served director summer camp program homeless children created plan summer program supervised staff associate suffolk county community college city state associates degree suffolk county community college brentwood ny certifications cpr cpi aba professional affiliations gold key honor society served two year internship involved working children various ages homeless shelter group homes served director summer camp program homeless children created plan summer program supervised staff fundraising twirling dance association local west islip school organizations help organize promote fundraising efforts non profit groups skills training recruiting sales sales goals cpr therapeutic teaching sell assistant director basis writing skills audits budgets financial reports marketing tle sales award collection customer service data collection employee engagement sales patience progress receptionist retail sales sales
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health coach www linkedin com caitlinmaska truefoodandwellness com professional summary driven compassionate health wellness professional eight years experience accountable organized responsible strong focus health education clinical nutrition exercise physiology education training master science applied clinical nutrition new york chiropractic college city state outstanding academic achievement overall gpa master science exercise science state university new york buffalo city state outstanding academic achievement overall gpa bachelor arts biology state university new york geneseo city state professional experience health coach mar current company name city state provide health coaching employees multiple corporate clients e g procter gamble hartford collaborate participants using motivational interviewing evidence based approach develop health goal action plan geared towards behavior change clinical nutritionist exercise physiologist owner current company name city state promote awareness current health wellness research news content social media provide nutritional consultation exercise prescriptions clients speaker health educator jul current company name city state present health wellness seminars perform biometric assessments e height weight bmi body fat percentage review lab results e g cholesterol blood glucose health educator jun feb company name city state assisted participants developing health goals behavior change collaborated team social workers dietitians pharmacists behavioral health specialists made referrals needed fitness director jan may company name city state developed coordinated fitness programs based needs population tracked participation health assessment data evaluate progress organized executed timely successful marketing campaigns programs created marketing materials promote programs e brochures flyers postcards composed edited monthly quarterly newsletters health project coordinator exercise physiology dec dec company name city state coordinated day day operations research study effects aerobic resistance training program fatigue experienced breast cancer patients undergoing radiation treatment managed operation peak physical exercise kinesiology laboratory performed exercise testing eligible patients consented study clinical support assistant feb dec company name city state collaborated multidisciplinary team daily basis help assist care patients bone marrow transplant unit performed administrative duties including triaging phone calls managing appointments lab order entry publications pilates exercises best solution super toned abs watchfit oct perfect gluten free bread recipe truly satisfy taste buds watchfit oct gluten free apple crisp recipe compromise taste watchfit oct ten foods decrease inflammation know watchfit sept five delicious healthy eating recipes budget watchfit com sept skills health promotion nutrition counseling exercise testing prescription health fitness speaker microsoft office excel powerpoint word certifications american college sports medicine registered clinical exercise physiologist american college sports medicine certified cancer exercise trainer american college sports medicine certified personal trainerhealth coach www linkedin com caitlinmaska truefoodandwellness com professional summary driven compassionate health wellness professional eight years experience accountable organized responsible strong focus health education clinical nutrition exercise physiology education training master science applied clinical nutrition new york chiropractic college city state outstanding academic achievement overall gpa master science exercise science state university new york buffalo city state outstanding academic achievement overall gpa bachelor arts biology state university new york geneseo city state professional experience health coach mar current company name city state provide health coaching employees multiple corporate clients e g procter gamble hartford collaborate participants using motivational interviewing evidence based approach develop health goal action plan geared towards behavior change clinical nutritionist exercise physiologist owner current company name city state promote awareness current health wellness research news content social media provide nutritional consultation exercise prescriptions clients speaker health educator jul current company name city state present health wellness seminars perform biometric assessments e height weight bmi body fat percentage review lab results e g cholesterol blood glucose health educator jun feb company name city state assisted participants developing health goals behavior change collaborated team social workers dietitians pharmacists behavioral health specialists made referrals needed fitness director jan may company name city state developed coordinated fitness programs based needs population tracked participation health assessment data evaluate progress organized executed timely successful marketing campaigns programs created marketing materials promote programs e brochures flyers postcards composed edited monthly quarterly newsletters health project coordinator exercise physiology dec dec company name city state coordinated day day operations research study effects aerobic resistance training program fatigue experienced breast cancer patients undergoing radiation treatment managed operation peak physical exercise kinesiology laboratory performed exercise testing eligible patients consented study clinical support assistant feb dec company name city state collaborated multidisciplinary team daily basis help assist care patients bone marrow transplant unit performed administrative duties including triaging phone calls managing appointments lab order entry publications pilates exercises best solution super toned abs watchfit oct perfect gluten free bread recipe truly satisfy taste buds watchfit oct gluten free apple crisp recipe compromise taste watchfit oct ten foods decrease inflammation know watchfit sept five delicious healthy eating recipes budget watchfit com sept skills health promotion nutrition counseling exercise testing prescription health fitness speaker microsoft office excel powerpoint word certifications american college sports medicine registered clinical exercise physiologist american college sports medicine certified cancer exercise trainer american college sports medicine certified personal trainer
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business development summary results driven highly skilled business development account manager marketing professional years experience developing executing customized account plans increase sales volume market share relevance marketplace provide strategic value customers including leveraging trends customer industries marketplaces shape solutions approaches driving overall business development open clear communicator demonstrated strategic vision disciplined execution highlights relationship building networking sales market analysis strategic planning closing sales budget development business development account management analytical problem solver profit optimization cost efficiency training development accomplishments grown sales revenue depressed oil gas market consistently exceeding sales goals sunnyside supply personally responsible erect step sales overall company sales sunnyside supply handle highest volume revenue accounts assigned territory sunnyside supply obtained promotions management opportunities faster expected employer sunnyside supply davison award rookie sales director year davison consistently exceed sales quotas always top sales team davison successfully expanded account base accounts limousines morgan coach led sales team grow revenue million years amore limousines morgan coach education bachelor science marketing legal studies business duquesne university city state experience business development september current company name city state responsible overall company branding marketing trade shows industry organizations business development role responsible obtaining new customers building current customer base increase sales revenue product lines company manager premium product line called erect step covering northeast service territory grown erect step sales revenue depressed oil gas market build strong relationships new current customers operate stand alone business sunnyside supply therefore responsible day day operations includes prospecting customer contact qualifying customers presentations demos quoting sales follow inventory management logistics perform field measurements determine customer needs design configure platforms crossovers customer needs meet osha regulations evaluate forecast customer revenue potential manage direct erect step team director new products march august company name city state create strategies develop expand existing customer sales resulted increase monthly sales maximize operational efficiency coaching staff various customer service initiatives maintain friendly professional customer interactions emphasize product features based analysis customers needs make average calls appointments day grow maintain customer base strong building rapport bond clients increase sales volume earned elevated position statistical tracker compile report sales statistics requested management maximize sales efforts team collaborate colleagues exchange selling strategies marketing information respond customer inquiries timely manner director sales marketing business development manager may march company name city state created sales revenue generating opportunities new markets improve bottom line developed strategies position business shape capitalize emerging customer market needs identified solved complex problems impacted sales management direction business cultivated strong professional relationships industry partners creating focused campaigns drive long term business development developed implemented strategic marketing plans business launched thriving transportation service building revenue k k first three years minimum increase revenue year oversaw front office operations provided superior customer service built client le supported referral business resulted daily interaction current prospective clients managed aspects day day operations multi site manager limousines morgan coach tours llc sisters travel inc finances accounts payable receivable invoicing forecasting budgeting sales strategy managed supervised total employees facility rental maintenance authored professional correspondence customers vendors created special promotions wrote designed print outdoor advertising created campaigns trade shows coordinated media buying prepared reports sales expenses maintenance ensuring full compliance company federal state requirements tight deadlines concentrated acquiring university corporate contracts university corporate contracts many competitors increased client base resulting secured contracts business development january may company name city state developed implemented cold calling strategies increase client base identified market trends maximize revenue focused customer retention maintain market share built long term client relationships position business growth leadership roles member board directors consortium public education present ongoing community service initiatives student month program turner elementary school present created operate student month program monthly limo lunches donated student month program read thon program evergreen elementary school present created operate read thon program quarterly limo lunches donated students read books contest period
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business development executive profile years demonstrated operational consulting architecture experience development implementations architectures proven capturing new business ranging million billion total contract value experienced leader strong business technical skills successful track record supporting bid analysis decomposition requirements provide strategic architectures meet demanding functional financial technical needs meeting security requirements provides technical leadership areas transformations strategies implementations bring demonstrable value streamline spend reduce tco skill highlights project management leadership communication skills client account management business development customer oriented market research analysis professional experience business development january january company name city state served business development principal solution architect consultent elevate technology solutions federal practice captured activities included opportunity assessment pipeline qualification development customer relationship building teaming partner selection negotiation vendor evaluation cost schedule pursuit estimation executive management reviews project planning managed bid efforts executing phases capture lifecycle process provided regular briefings executive management concerning overall pipeline status also updates specific capture pursuits lead adjacent growth new growth strategies white space areas worked phases proposal lifecycle opportunity identification customer relationship building partner selection development delivery researched developed clients executed customer call plans shape program requirements early increase customer intimacy improve position target agency identified potential source evaluation board seb members developed call plans effectively influence key decision makers developed relationships key teaming partners major software vendors compliment solution sets led competitor black assessments related ptw activities deals include united states agency international development usaid engineering information technology infrastrucutre systems usaid cio piv npe u securities exchange commision national exam program support services sec neat pi sec office compliance inspection examination analytics support asset verification support ediscovery exam management support senior varchitect senior solution architect january january company name city state direct internal parent partner program capture business development teams responding rfi rfq rfp unsolicited proposals lead successful capture new business opportunities deals include csc eagle alliance boeing lockheed martin nasa mhs army navy engage clients cxx level articulate aspects vce offerings including cloud based products services including presenting value proposition company roadmap onsite phone webex presentations architect innovative technical solutions meet needs public sector federal systems integrators increased requirements supporting reduced budgets including developing proof concept technology demonstrators cloud computing space authored pre sales documentation include sow sla economic impact calculator project proposals product service costs white papers lead technical business development key accounts providing technical strategic solution architectures vce parent company client needs design cost modeling solutions various bids multiple client verticals managing partners sub contractors bid process mapping requirements solutions providing cohesive solution lead proposal authoring review proposal documents vce parent companies including cisco emc vmware principal business architect leader january january company name city state identified business targets gathered assessed qualified requirements prepared cost models developed proposal artifacts including sow wbs conops boe loe sla pursuit successful capture new business public sector opportunities developed operational technical strategies solutions csc north american public sector areas expertise include cloud computing service desk desktop support network monitoring communication network services part nps new business service offerings standard operating procedures sop developed key relationships teaming agreements federal prime government contractors small business subs technology vendors lead streamlined processes go large federal business capturing several business opportunities csc nps fy csc main thrust new business deals tcv million visit eagle million gsa fas hosting alliant million maryland medicare medicaid merp million dhs work place service cloud computing eagle senior sales engineer january january company name city state effectively demonstrated product solutions presentations site web conference marketing campaigns new media advertising capture opportunities diverse accounts commercial non profit government contracting organizations including u based international customers developed executed tactical win strategies including reduced costs productivity improvement governance risk compliance business continuity disaster recovery managed business solutions responding various rfp rfi rfq lead win ratio two year period boosted potentiality securing high value client accounts business development relationship building skills advancing organizational objectives subject matter expert customer requirements often met exceeded providing tremendous cost savings roi sold licenses wan optimization devices global managed service contracts month period leading exceptional performance exceeding ote senior information technology consultant january january company name city state performed program management oversight implementation plan timelines issues risks successes maintain portfolio projects assess results determine implement risk mitigation solutions effective business development strategies worked closely client stakeholders understand emerging customer needs gain competitive positioning requisite capabilities successfully capture new business opportunities including north american call center global managed desktop services end user field support pfizer executives effectively demonstrated project management leadership skills develop implement several technical solutions based itil six sigma standards managed design implementation new remedy service management track change incident problem management services research best practices industry standards saved customer business units technical systems implementation costs total savings projected systems engineer january january company name city state configured maintained windows nt server win k corporate production test environments including servers client upgrades tested installed server client applications designed technical installation procedures implementation market data applications led team developing help desk supporting lan network end user client base end result launch market call center support implemented data center environment include disaster recovery production environment reduced costs operations implementing processes methodologies procedures based industry standards regional account manager january january company name city state successfully established relationships new accounts multi regional territory managed account base increase accounts developed strategic referral system provided continuous leads new business development received president club award two consecutive years achieved top account manager status q q education emc isilon scale storage emc e solutions design technology architects emc information storage management v emc storage information infrastructure solution design concepts v architecting vce vblock infrastructure platforms architecting vce vblock system architecting vce vblock system strayer university bachelor science information systems information systems certifications sba certification estimated itil v foundation certificate vmware technical sales professional vtsp vmware sales professional vsp vmware mgmt management riverbed certified solutions professional palo alto networks certificate comptia certificate comptia network certificate castle rock snmpc certificate skills advertising architect army articulate agency budgets business development business solutions calculator call center cisco competitive concept contracts client clients delivery disaster recovery documentation executive management government help desk information technology itil itil v lan lockheed martin mgmt managing marketing market exchange office win win windows nt server modeling navy neat negotiation network networks new business development new media optimization organizational positioning presenting presentations prime processes profit program management project management leadership project planning proposals proposal relationship building research rfi rfp sales securities servers six sigma sla sop strategic technical sales desktop support white papers phone upgrades wanbusiness development executive profile years demonstrated operational consulting architecture experience development implementations architectures proven capturing new business ranging million billion total contract value experienced leader strong business technical skills successful track record supporting bid analysis decomposition requirements provide strategic architectures meet demanding functional financial technical needs meeting security requirements provides technical leadership areas transformations strategies implementations bring demonstrable value streamline spend reduce tco skill highlights project management leadership communication skills client account management business development customer oriented market research analysis professional experience business development january january company name city state served business development principal solution architect consultent elevate technology solutions federal practice captured activities included opportunity assessment pipeline qualification development customer relationship building teaming partner selection negotiation vendor evaluation cost schedule pursuit estimation executive management reviews project planning managed bid efforts executing phases capture lifecycle process provided regular briefings executive management concerning overall pipeline status also updates specific capture pursuits lead adjacent growth new growth strategies white space areas worked phases proposal lifecycle opportunity identification customer relationship building partner selection development delivery researched developed clients executed customer call plans shape program requirements early increase customer intimacy improve position target agency identified potential source evaluation board seb members developed call plans effectively influence key decision makers developed relationships key teaming partners major software vendors compliment solution sets led competitor black assessments related ptw activities deals include united states agency international development usaid engineering information technology infrastrucutre systems usaid cio piv npe u securities exchange commision national exam program support services sec neat pi sec office compliance inspection examination analytics support asset verification support ediscovery exam management support senior varchitect senior solution architect january january company name city state direct internal parent partner program capture business development teams responding rfi rfq rfp unsolicited proposals lead successful capture new business opportunities deals include csc eagle alliance boeing lockheed martin nasa mhs army navy engage clients cxx level articulate aspects vce offerings including cloud based products services including presenting value proposition company roadmap onsite phone webex presentations architect innovative technical solutions meet needs public sector federal systems integrators increased requirements supporting reduced budgets including developing proof concept technology demonstrators cloud computing space authored pre sales documentation include sow sla economic impact calculator project proposals product service costs white papers lead technical business development key accounts providing technical strategic solution architectures vce parent company client needs design cost modeling solutions various bids multiple client verticals managing partners sub contractors bid process mapping requirements solutions providing cohesive solution lead proposal authoring review proposal documents vce parent companies including cisco emc vmware principal business architect leader january january company name city state identified business targets gathered assessed qualified requirements prepared cost models developed proposal artifacts including sow wbs conops boe loe sla pursuit successful capture new business public sector opportunities developed operational technical strategies solutions csc north american public sector areas expertise include cloud computing service desk desktop support network monitoring communication network services part nps new business service offerings standard operating procedures sop developed key relationships teaming agreements federal prime government contractors small business subs technology vendors lead streamlined processes go large federal business capturing several business opportunities csc nps fy csc main thrust new business deals tcv million visit eagle million gsa fas hosting alliant million maryland medicare medicaid merp million dhs work place service cloud computing eagle senior sales engineer january january company name city state effectively demonstrated product solutions presentations site web conference marketing campaigns new media advertising capture opportunities diverse accounts commercial non profit government contracting organizations including u based international customers developed executed tactical win strategies including reduced costs productivity improvement governance risk compliance business continuity disaster recovery managed business solutions responding various rfp rfi rfq lead win ratio two year period boosted potentiality securing high value client accounts business development relationship building skills advancing organizational objectives subject matter expert customer requirements often met exceeded providing tremendous cost savings roi sold licenses wan optimization devices global managed service contracts month period leading exceptional performance exceeding ote senior information technology consultant january january company name city state performed program management oversight implementation plan timelines issues risks successes maintain portfolio projects assess results determine implement risk mitigation solutions effective business development strategies worked closely client stakeholders understand emerging customer needs gain competitive positioning requisite capabilities successfully capture new business opportunities including north american call center global managed desktop services end user field support pfizer executives effectively demonstrated project management leadership skills develop implement several technical solutions based itil six sigma standards managed design implementation new remedy service management track change incident problem management services research best practices industry standards saved customer business units technical systems implementation costs total savings projected systems engineer january january company name city state configured maintained windows nt server win k corporate production test environments including servers client upgrades tested installed server client applications designed technical installation procedures implementation market data applications led team developing help desk supporting lan network end user client base end result launch market call center support implemented data center environment include disaster recovery production environment reduced costs operations implementing processes methodologies procedures based industry standards regional account manager january january company name city state successfully established relationships new accounts multi regional territory managed account base increase accounts developed strategic referral system provided continuous leads new business development received president club award two consecutive years achieved top account manager status q q education emc isilon scale storage emc e solutions design technology architects emc information storage management v emc storage information infrastructure solution design concepts v architecting vce vblock infrastructure platforms architecting vce vblock system architecting vce vblock system strayer university bachelor science information systems information systems certifications sba certification estimated itil v foundation certificate vmware technical sales professional vtsp vmware sales professional vsp vmware mgmt management riverbed certified solutions professional palo alto networks certificate comptia certificate comptia network certificate castle rock snmpc certificate skills advertising architect army articulate agency budgets business development business solutions calculator call center cisco competitive concept contracts client clients delivery disaster recovery documentation executive management government help desk information technology itil itil v lan lockheed martin mgmt managing marketing market exchange office win win windows nt server modeling navy neat negotiation network networks new business development new media optimization organizational positioning presenting presentations prime processes profit program management project management leadership project planning proposals proposal relationship building research rfi rfp sales securities servers six sigma sla sop strategic technical sales desktop support white papers phone upgrades wan
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business development professional summary seeking meaningful part full time employment organization could benefit professional experience business development management training business support core qualifications years advertising marketing years experience developing maintaining marketing plan budget years experience staff training site coaching maintain great working relationships use box thinking find solutions complex issues years experience product development launch marketplace skilled design software indesign illustrator photoshop maintain great attitude stressful times versatile various personality types mentoring spirit love see others succeed open mind change open learning continuously improving experience business development company name city state developed start budget new business corporation collaborated business partners design creation entire business concept developed logo menus designed advertisements radio spots flyers cards etc marketing new business created cost controls interviewed hired trained entire staff created maintained strong regular clientele personal interaction guests identified solved areas concern guest recovery operations lead running operations ongoing coaching staff financial management business helped create marketing materials grow business met maintained state requirements regulations food safety regulations procedures bar liquor license laws regulations lead management team oversaw payroll bookkeeping created maintained social media including ongoing website changes set maintained entertainment schedule budget promotional materials implemented employee incentive programs developed executed guest loyalty programs purchasing manager maintained weekly inventory oversaw weekly ordering food supplies necessary run operations ran weekly meetings chefs partners strategize implement new ideas programs established maintained cost controls profit analysis collaberated national brands help brand product teamed national brands promote events pos materials giveaways specials partnered major suppliers rebate programs contract negotiations identifying cost savings worked major suppliers figure plate cost identify profitable non profitable items menu placement business management company name city state lead management team developed guest loyalty programs developed guest satisfaction procedures developed implemented policy procedure manuals created recipe guides plating procedures units maintain consistency created print marketing materials created maintained social media maintained website changes corporate trainerlead training motivating coaching staff members help others see potential help others take steps necessary advance company developed training manuals developed job descriptions position company worked chefs create recipes specials keep things fresh maintaining cost controls retail product development help develop retail product packaging labels helped worked food processing authorities establish stability ingredient nutritional information labels helped worked retailers establish brand market big box stores retail grocers convenient stores met national buyers sell products developed promotional sales programs created pos material presented annual deals purchase incentives set co marketing national brands participated product demos took product national food shows represented product national cooking competitions education bachelor science biology graduated unm bachelor science degree major biology professional affiliations juvenile diabetes foundation american heart association make wish foundation skills coaching cost controls marketing point sale promotional advertising marketing sales business management cooking corporate trainer food processing packaging plating product demos product development retail retail marketing sales programs training manuals budget business development purchasing financial management food safety incentive programs inventory operations ordering payroll purchasing purchasing manager fundraising great attitude illustration marketing plan mentoring photoshop solutions staff trainingbusiness development professional summary seeking meaningful part full time employment organization could benefit professional experience business development management training business support core qualifications years advertising marketing years experience developing maintaining marketing plan budget years experience staff training site coaching maintain great working relationships use box thinking find solutions complex issues years experience product development launch marketplace skilled design software indesign illustrator photoshop maintain great attitude stressful times versatile various personality types mentoring spirit love see others succeed open mind change open learning continuously improving experience business development company name city state developed start budget new business corporation collaborated business partners design creation entire business concept developed logo menus designed advertisements radio spots flyers cards etc marketing new business created cost controls interviewed hired trained entire staff created maintained strong regular clientele personal interaction guests identified solved areas concern guest recovery operations lead running operations ongoing coaching staff financial management business helped create marketing materials grow business met maintained state requirements regulations food safety regulations procedures bar liquor license laws regulations lead management team oversaw payroll bookkeeping created maintained social media including ongoing website changes set maintained entertainment schedule budget promotional materials implemented employee incentive programs developed executed guest loyalty programs purchasing manager maintained weekly inventory oversaw weekly ordering food supplies necessary run operations ran weekly meetings chefs partners strategize implement new ideas programs established maintained cost controls profit analysis collaberated national brands help brand product teamed national brands promote events pos materials giveaways specials partnered major suppliers rebate programs contract negotiations identifying cost savings worked major suppliers figure plate cost identify profitable non profitable items menu placement business management company name city state lead management team developed guest loyalty programs developed guest satisfaction procedures developed implemented policy procedure manuals created recipe guides plating procedures units maintain consistency created print marketing materials created maintained social media maintained website changes corporate trainerlead training motivating coaching staff members help others see potential help others take steps necessary advance company developed training manuals developed job descriptions position company worked chefs create recipes specials keep things fresh maintaining cost controls retail product development help develop retail product packaging labels helped worked food processing authorities establish stability ingredient nutritional information labels helped worked retailers establish brand market big box stores retail grocers convenient stores met national buyers sell products developed promotional sales programs created pos material presented annual deals purchase incentives set co marketing national brands participated product demos took product national food shows represented product national cooking competitions education bachelor science biology graduated unm bachelor science degree major biology professional affiliations juvenile diabetes foundation american heart association make wish foundation skills coaching cost controls marketing point sale promotional advertising marketing sales business management cooking corporate trainer food processing packaging plating product demos product development retail retail marketing sales programs training manuals budget business development purchasing financial management food safety incentive programs inventory operations ordering payroll purchasing purchasing manager fundraising great attitude illustration marketing plan mentoring photoshop solutions staff training
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business development career overview detail oriented professional business mindset extensive operational background obtained diverse industry experience banking loss prevention health wellness retail offering innovative methods efficiency meant benefit individuals levels business technical skills skills experience total years last used microsoft office excel word pp expert google analytics intermediate sql intermediate outlook intermediate accomplishments quality control increased database ease use efficiency operational management identified recommended prioritized new database features stored various sql query statements applications conjunction business leaders department managers administrative staff developed implemented tested debugged documented various systems ie live chat updated database applications ivr automated telephone dialers client interface collaborated programmers create various forms account interfaces easy navigate mobile friendly improved client relationships performance predictability shared business technical perspectives agreed expectations team collaboration weekly brainstorm increase efficiency levels business appropriate system upgrades team best practices work experience current business development company name city state identify areas opportunity business create solutions increase efficiency productivity including improvement internal process increasing revenue strategic planning content promotion engagement monitor report website ads traffic performance worked clients analyze advertising needs applied appropriate solutions organization budget current project working hand hand website owner complete website overhaul includes website redesign upgraded functionality development brand new directory utilizing original database development application framework serve accompanying mobile app website create update media kits comprehensive one sheet coordinate seasonal markets assist vendor selection monitor payments tables direct table placement venue coordinate sound lighting checks operations manager company name city state establish maintain operational procedures systems including development house crm database excel sales strategy brand development company wide best practices broken department strategic budget planning measuring managing key operating metrics sales kpi positively impact business effectively increasing bottom line decreasing business costs oversee day day operations formulate incentive plans sales team implement changes requested owner enhance brand systems coordinator company name city state maintain flow information databases used including importing information analyzing information entered system using sql obtain data validate users bimonthly basis ensure quality project manager live implementation wazagua use clients install new clients various databases monitor alllegal documents sent offices assist creating variety new reports main database used collex storing sql statements endorse deploy various automations increase efficiency productivity evaluating systems performance problem solve whenever necessary troubleshooting office systems facilitate communications departments enforcing policy procedures set forth zellman group support variety company needs day day basis including limited assisting departments whenever called upon aid developing new business ideas maintain company policy procedure manual validating expense reports sales service specialist company name city state provide sales service support customers extreme care refer clients appropriate partners including business financial advisory mortgage solutions earning rank market range customer engagement rate weekly basis goal deepen relationships meeting exceeding sales goals assist communicating key priorities company initiatives staff members staff meetings mitigate risk account analysis successfully prevented numerous fraudulent checks entering system perform soft audits help prepare associates prepare quarterly reviews enhance brand elite level customer service successfully raised banking center level professional treatment customer engagement teller line increase number quality referrals approximately graduate tos development program program banking operations graduate signature series program personal career branding assistant manager company name city state open close store involving responsibilities security loss prevention cash handling develop daily planners generating daily gross itemized goals hourly projected analysis business manage store cash handling including limited purchases returns voids sales perform safety loss prevention audits daily basis developed sales service leader tracker observe productivity made month date year date basis rolled metro wide improved key performance indicators ads ipc sph decreased ratio returns sales facilitate proper communication levels management corporate store sales staff consistently motivate drive sales staff exceed store goals delivery performance reviews evaluations schedule shifts sales associates managers oversee hiring training new sales associates careful intent maintaining company expectations lead seasonal store meetings involving educating sales staff new product revisiting reaffirming core values company direct merchandising marketing store including floor moves weeks additional seasonal changes education bachelor arts sociology stony brook university city state usa member leg legislation schick resident safety program monitor telefund operator intramural sports soccer indoor soccer basketball skills data analysis excel office outlook power point works google sql strategic strategic planning tables troubleshooting wpm advertising budget planning content management contract negotiation clients customer service pricingbusiness development career overview detail oriented professional business mindset extensive operational background obtained diverse industry experience banking loss prevention health wellness retail offering innovative methods efficiency meant benefit individuals levels business technical skills skills experience total years last used microsoft office excel word pp expert google analytics intermediate sql intermediate outlook intermediate accomplishments quality control increased database ease use efficiency operational management identified recommended prioritized new database features stored various sql query statements applications conjunction business leaders department managers administrative staff developed implemented tested debugged documented various systems ie live chat updated database applications ivr automated telephone dialers client interface collaborated programmers create various forms account interfaces easy navigate mobile friendly improved client relationships performance predictability shared business technical perspectives agreed expectations team collaboration weekly brainstorm increase efficiency levels business appropriate system upgrades team best practices work experience current business development company name city state identify areas opportunity business create solutions increase efficiency productivity including improvement internal process increasing revenue strategic planning content promotion engagement monitor report website ads traffic performance worked clients analyze advertising needs applied appropriate solutions organization budget current project working hand hand website owner complete website overhaul includes website redesign upgraded functionality development brand new directory utilizing original database development application framework serve accompanying mobile app website create update media kits comprehensive one sheet coordinate seasonal markets assist vendor selection monitor payments tables direct table placement venue coordinate sound lighting checks operations manager company name city state establish maintain operational procedures systems including development house crm database excel sales strategy brand development company wide best practices broken department strategic budget planning measuring managing key operating metrics sales kpi positively impact business effectively increasing bottom line decreasing business costs oversee day day operations formulate incentive plans sales team implement changes requested owner enhance brand systems coordinator company name city state maintain flow information databases used including importing information analyzing information entered system using sql obtain data validate users bimonthly basis ensure quality project manager live implementation wazagua use clients install new clients various databases monitor alllegal documents sent offices assist creating variety new reports main database used collex storing sql statements endorse deploy various automations increase efficiency productivity evaluating systems performance problem solve whenever necessary troubleshooting office systems facilitate communications departments enforcing policy procedures set forth zellman group support variety company needs day day basis including limited assisting departments whenever called upon aid developing new business ideas maintain company policy procedure manual validating expense reports sales service specialist company name city state provide sales service support customers extreme care refer clients appropriate partners including business financial advisory mortgage solutions earning rank market range customer engagement rate weekly basis goal deepen relationships meeting exceeding sales goals assist communicating key priorities company initiatives staff members staff meetings mitigate risk account analysis successfully prevented numerous fraudulent checks entering system perform soft audits help prepare associates prepare quarterly reviews enhance brand elite level customer service successfully raised banking center level professional treatment customer engagement teller line increase number quality referrals approximately graduate tos development program program banking operations graduate signature series program personal career branding assistant manager company name city state open close store involving responsibilities security loss prevention cash handling develop daily planners generating daily gross itemized goals hourly projected analysis business manage store cash handling including limited purchases returns voids sales perform safety loss prevention audits daily basis developed sales service leader tracker observe productivity made month date year date basis rolled metro wide improved key performance indicators ads ipc sph decreased ratio returns sales facilitate proper communication levels management corporate store sales staff consistently motivate drive sales staff exceed store goals delivery performance reviews evaluations schedule shifts sales associates managers oversee hiring training new sales associates careful intent maintaining company expectations lead seasonal store meetings involving educating sales staff new product revisiting reaffirming core values company direct merchandising marketing store including floor moves weeks additional seasonal changes education bachelor arts sociology stony brook university city state usa member leg legislation schick resident safety program monitor telefund operator intramural sports soccer indoor soccer basketball skills data analysis excel office outlook power point works google sql strategic strategic planning tables troubleshooting wpm advertising budget planning content management contract negotiation clients customer service pricing
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business development career overview committed motivated professional exceptional customer service decision making skills extensive experience working diverse client base delivering results high achieving professional possessing excellent communication organizational analytical capabilities business development customer service project management skill highlights problem resolution results oriented meticulous attention detail managing multiple priorities microsoft office proficiency customer relations specialist employee training development core accomplishments data organization improved office organization compiling quarterly budget reports financial spreadsheets organizational charts company data reports using advanced microsoft excel functions coordinated department functions team increased office organization developing efficient filing system customer database protocols customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency planning arranged scheduled coordinated logistics travel itineraries staff employees ensured staff equipped necessary supplies collateral long distance travel scheduling facilitated boarding new employees scheduling training answering questions processing paperwork professional experience business development february september company name city state responsibilities included setting new vendors manufactures contractors implementing effective networking content marketing strategies added value marketing material introducing creative advertising concepts generated new sales opportunities direct telephone selling emails coordinated managed major proposal processes initiation implementation successfully established effective systems record retention creating database daily correspondence tracking standardized department filing system increase efficiency service manager february company name city state developed implemented monitored programs maximize customer satisfaction manage site customer service representatives interviewed hired trained new quality customer service representatives system technology specialist january company name city state support customers reconfiguring system software trouble shoot repair systems timely manner customer contracts assist bringing new systems line training project manager november company name city state define project scope goals deliverables define project scope goals deliverables manage cost schedule performance project working ensure ultimate success acceptance project mentor staff consulting excellence encouraged best practice company standards support manager december company name city state responsible departmental staffing needs performance management training development daily management customer service employees manage service issues customers satisfaction developed quality assurance program reduced warranty calls thirty percent first two months realigned staging routing process create steam lined operation minimizing overtime first time service calls completes higher success rate maintain track monthly reports customer satisfaction warranty expenditure outstanding work order reports develop plan sales department reoccurring revenue member kaizen board support departments needed basis project administrator september december company name city state responsible creating maintaining project records hard electronic copies transmitting accordingly internal external customers create maintain budget reports active jobs supporting project managers additional reports scheduling rfi purchasing create update job submittal packets operation manuals coordinate training internal external customer education high school diploma denver high school city state general studies front range community college city state general studies skills active learning client relations computer proficiency creative problem solving critical thinking data collection data entry documentation email executive management support filing internet research letters memos minute taking multi task management organizational skills research scheduling service orientation speaking spreadsheets travel arrangementsbusiness development career overview committed motivated professional exceptional customer service decision making skills extensive experience working diverse client base delivering results high achieving professional possessing excellent communication organizational analytical capabilities business development customer service project management skill highlights problem resolution results oriented meticulous attention detail managing multiple priorities microsoft office proficiency customer relations specialist employee training development core accomplishments data organization improved office organization compiling quarterly budget reports financial spreadsheets organizational charts company data reports using advanced microsoft excel functions coordinated department functions team increased office organization developing efficient filing system customer database protocols customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency planning arranged scheduled coordinated logistics travel itineraries staff employees ensured staff equipped necessary supplies collateral long distance travel scheduling facilitated boarding new employees scheduling training answering questions processing paperwork professional experience business development february september company name city state responsibilities included setting new vendors manufactures contractors implementing effective networking content marketing strategies added value marketing material introducing creative advertising concepts generated new sales opportunities direct telephone selling emails coordinated managed major proposal processes initiation implementation successfully established effective systems record retention creating database daily correspondence tracking standardized department filing system increase efficiency service manager february company name city state developed implemented monitored programs maximize customer satisfaction manage site customer service representatives interviewed hired trained new quality customer service representatives system technology specialist january company name city state support customers reconfiguring system software trouble shoot repair systems timely manner customer contracts assist bringing new systems line training project manager november company name city state define project scope goals deliverables define project scope goals deliverables manage cost schedule performance project working ensure ultimate success acceptance project mentor staff consulting excellence encouraged best practice company standards support manager december company name city state responsible departmental staffing needs performance management training development daily management customer service employees manage service issues customers satisfaction developed quality assurance program reduced warranty calls thirty percent first two months realigned staging routing process create steam lined operation minimizing overtime first time service calls completes higher success rate maintain track monthly reports customer satisfaction warranty expenditure outstanding work order reports develop plan sales department reoccurring revenue member kaizen board support departments needed basis project administrator september december company name city state responsible creating maintaining project records hard electronic copies transmitting accordingly internal external customers create maintain budget reports active jobs supporting project managers additional reports scheduling rfi purchasing create update job submittal packets operation manuals coordinate training internal external customer education high school diploma denver high school city state general studies front range community college city state general studies skills active learning client relations computer proficiency creative problem solving critical thinking data collection data entry documentation email executive management support filing internet research letters memos minute taking multi task management organizational skills research scheduling service orientation speaking spreadsheets travel arrangements
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director business development summary sales business development leader sales business development leader career track driving substantial profit margin sales growth strategic leadership client development noted record delivering revenue growth devising strategies expanding market opportunities establishing brand recognition recognized ability utilize innovative sales techniques enhance business practices improve productivity profit results strengths forging client vendor relationships focused driving bottom line results top line performance skills business development sales leadership client development strategic planning market expansion team building leadership client engagement market analysis competitive positioning sales presentations sales forecasting vendor sourcing relations change management process improvement profit improvement experience january january company name city state director business development director communications progressed roles based performance contributions led development strategies tactical plans driving sales market share growth facilitated meetings prospective existing clients conduct presentations promoted event support transportation services held direct accountability activities related new business development market expansion account management partnered executive leadership devising strategic plans expanding market securing new business opportunities maximize profit margin utilized various sales techniques including warm calling cold calling networking secure new business secured new full time accounts event transportation services driving increase business growth achieved maintained customer retention rate drove increase customer satisfaction rate implementing executing client engagement initiatives well providing close personalized service led implementation new systems technologies drive operational improvements including voip system outlook email integrated act database system spearheaded transition manual electronic systems driving cost reduction created implemented numerous digital documents forms streamline operations including written proposals credit card authorization forms transportation booking forms tracking sheets designed implemented onsite valet operational logistical traffic flow plan use new location developed digital process drivers submit hours information billing usage built managed strong vendor relationships support event logistics increased vendor network negotiating favorable contracts maximize profitability introduced new staffing program work led increase functionality accountability boosted overall employee participation engagement screened interview qualified employees hire recruiting new candidates support staffing needs coordinated supervised managed teams responsible coordinating executing logistics large scale private events monitored driver qualifications ensure compliance dot department transportation requirements created maintained dot ledgers support auditing procedures oversaw planning parking transportation logistics large public parking events coordinated ground transportation schedules secured parking space required january company name city state sales representative executed sales activities denver market qualifying prospecting investors high dollar oil gas investments utilized cold calling identify capitalize potential new business opportunities interacted prospects inform new current drilling projects secure new partner relationships achieved weekly qualification quota conducting cold calls daily well exceeding established mailing target january january company name city state general manager provided strategic leadership operations retail locations including production performance quality service management hired trained developed managed team providing ongoing coaching support ensure optimal performance coordinated maintained staff schedule ensure adequate coverage held accountability inventory control customer service marketing compliance management drove sales increase tenure introducing targeted marketing strategies customer engagement initiatives sourced secured local vendors negotiated favorable contracts yielding k annual cost savings led implementation new pos system new labeling system streamline retail procedures implemented new process management tracking system ensure accurate inventory control built relationships outsourced marketing team develop print advertisements marketing strategies partnered team build new website driving brand exposure potential client reach january january company name city state assistant manager supported attainment daily goals assisting overseeing coordination execution sales customer service inventory management functions supervised support team sales associated training coaching sales marketing techniques tracked shipments inventory levels developed promotional marketing campaigns monitored sales ensure overall performance exceeded challenging sales goals promoting upselling products education training university colorado city state bachelor arts business administration business administration skills account management streamline business development cold calling compliance management inventory management inventory levels inventory control logistics mailing marketing strategies process management sales voipdirector business development summary sales business development leader sales business development leader career track driving substantial profit margin sales growth strategic leadership client development noted record delivering revenue growth devising strategies expanding market opportunities establishing brand recognition recognized ability utilize innovative sales techniques enhance business practices improve productivity profit results strengths forging client vendor relationships focused driving bottom line results top line performance skills business development sales leadership client development strategic planning market expansion team building leadership client engagement market analysis competitive positioning sales presentations sales forecasting vendor sourcing relations change management process improvement profit improvement experience january january company name city state director business development director communications progressed roles based performance contributions led development strategies tactical plans driving sales market share growth facilitated meetings prospective existing clients conduct presentations promoted event support transportation services held direct accountability activities related new business development market expansion account management partnered executive leadership devising strategic plans expanding market securing new business opportunities maximize profit margin utilized various sales techniques including warm calling cold calling networking secure new business secured new full time accounts event transportation services driving increase business growth achieved maintained customer retention rate drove increase customer satisfaction rate implementing executing client engagement initiatives well providing close personalized service led implementation new systems technologies drive operational improvements including voip system outlook email integrated act database system spearheaded transition manual electronic systems driving cost reduction created implemented numerous digital documents forms streamline operations including written proposals credit card authorization forms transportation booking forms tracking sheets designed implemented onsite valet operational logistical traffic flow plan use new location developed digital process drivers submit hours information billing usage built managed strong vendor relationships support event logistics increased vendor network negotiating favorable contracts maximize profitability introduced new staffing program work led increase functionality accountability boosted overall employee participation engagement screened interview qualified employees hire recruiting new candidates support staffing needs coordinated supervised managed teams responsible coordinating executing logistics large scale private events monitored driver qualifications ensure compliance dot department transportation requirements created maintained dot ledgers support auditing procedures oversaw planning parking transportation logistics large public parking events coordinated ground transportation schedules secured parking space required january company name city state sales representative executed sales activities denver market qualifying prospecting investors high dollar oil gas investments utilized cold calling identify capitalize potential new business opportunities interacted prospects inform new current drilling projects secure new partner relationships achieved weekly qualification quota conducting cold calls daily well exceeding established mailing target january january company name city state general manager provided strategic leadership operations retail locations including production performance quality service management hired trained developed managed team providing ongoing coaching support ensure optimal performance coordinated maintained staff schedule ensure adequate coverage held accountability inventory control customer service marketing compliance management drove sales increase tenure introducing targeted marketing strategies customer engagement initiatives sourced secured local vendors negotiated favorable contracts yielding k annual cost savings led implementation new pos system new labeling system streamline retail procedures implemented new process management tracking system ensure accurate inventory control built relationships outsourced marketing team develop print advertisements marketing strategies partnered team build new website driving brand exposure potential client reach january january company name city state assistant manager supported attainment daily goals assisting overseeing coordination execution sales customer service inventory management functions supervised support team sales associated training coaching sales marketing techniques tracked shipments inventory levels developed promotional marketing campaigns monitored sales ensure overall performance exceeded challenging sales goals promoting upselling products education training university colorado city state bachelor arts business administration business administration skills account management streamline business development cold calling compliance management inventory management inventory levels inventory control logistics mailing marketing strategies process management sales voip
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business development analyst summary extensive analyst experience emphasis business development data analytic ambitious detailed oriented business professional high degree mastery analyzing complex business objectives meeting deadlines pressure urgently adapts challenges changing environments achievement driven demonstrated history exceeding development requirements problem solving top preforming providing financial support cultivating lasting customer relationships key skills business process improvement excellent attention detail advanced adobe microsoft excel word power point analytical tactical planning flexible team player fast learner strong requirement tracing basic financial operational reporting superb communication skills advanced problem solving abilities professional experience july october company name city state business development analyst responsible increasing leadership development entry level business analyst implementing best business practices analyzing operation impacts opportunities technology changes worked end users administrators stake holders project managers increase growth clients understanding objective requirements utilizing workshops cases scenarios communicate potential financial improvements analyzing system root cause defects task workflows analysis verified metrics use determine inefficiencies areas improvement budget management influencing business partner decision making surveying site visits reviewed tracked analyzed interpreted production trends support data ensure necessary assignments completions achieved november september company name city state documentation analyst solved time management inefficiencies assisting customer service departments reviewing accuracy completeness departments expectations slashed administrative cost boosting company efficiency use registrar website implementing enhancement student documents improved organizational change strategies support documented process functions using microsoft excel word track orders deliveries receipt goods may november company name city state data analyst intern learned analyze different stakeholder objectives feedback effectively communicating reports interview surveys top financial analyst achieved basic financial operation reporting assisting coordination quality assurance testers end end unit testing post production testing drafted financial resource planning reports using optimization software oracle sql jira sap qualifications adobe customer relations document reports budgeting cross functional team leadership business analysis access microsoft project organization advanced presentation project coordinator python quality control quality assurance research developing business analyst public speaking negotiation sap sql spss education may university miami city state bachelor arts economics pre law minors business law marketing alpha epsilon pi social officer august maybusiness development analyst summary extensive analyst experience emphasis business development data analytic ambitious detailed oriented business professional high degree mastery analyzing complex business objectives meeting deadlines pressure urgently adapts challenges changing environments achievement driven demonstrated history exceeding development requirements problem solving top preforming providing financial support cultivating lasting customer relationships key skills business process improvement excellent attention detail advanced adobe microsoft excel word power point analytical tactical planning flexible team player fast learner strong requirement tracing basic financial operational reporting superb communication skills advanced problem solving abilities professional experience july october company name city state business development analyst responsible increasing leadership development entry level business analyst implementing best business practices analyzing operation impacts opportunities technology changes worked end users administrators stake holders project managers increase growth clients understanding objective requirements utilizing workshops cases scenarios communicate potential financial improvements analyzing system root cause defects task workflows analysis verified metrics use determine inefficiencies areas improvement budget management influencing business partner decision making surveying site visits reviewed tracked analyzed interpreted production trends support data ensure necessary assignments completions achieved november september company name city state documentation analyst solved time management inefficiencies assisting customer service departments reviewing accuracy completeness departments expectations slashed administrative cost boosting company efficiency use registrar website implementing enhancement student documents improved organizational change strategies support documented process functions using microsoft excel word track orders deliveries receipt goods may november company name city state data analyst intern learned analyze different stakeholder objectives feedback effectively communicating reports interview surveys top financial analyst achieved basic financial operation reporting assisting coordination quality assurance testers end end unit testing post production testing drafted financial resource planning reports using optimization software oracle sql jira sap qualifications adobe customer relations document reports budgeting cross functional team leadership business analysis access microsoft project organization advanced presentation project coordinator python quality control quality assurance research developing business analyst public speaking negotiation sap sql spss education may university miami city state bachelor arts economics pre law minors business law marketing alpha epsilon pi social officer august may
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director business development summary customer service based marketer administrative professional hands experience sales marketing operations known knowledgeable supportive providing clear sincere communication dependable b usiness development expert years top sales performer medical market highlights communication problem solver strategic planning account management business development sales accomplishments sales surpassed sales goals east valley region raised west valley region client interface collaborated prospective clients prepare efficient product marketing strategies drive business development increased working network territory enhance sales performance finical analyst increased cost effectiveness compliance enforcement implementation new quality control system experience june may company name city state director business development strategic marketing exceed budget goals network supporting physicians case managers recruit house physicians referring hospitals optimize financial reimbursement led team six sales marketing representatives internal operations contract negotiations june june company name city state physician relations education marketing liaison create sustain strong relationships referral sources clinically reviewed referrals placement market physicians case managers patient families inform choice long term acute care work sales team co market new territories hospitals present services discuss features benefits deliver excellent customer service sincerity promoted director business development february june company name city state clinical liaison managed territory gain sustain strong relationships build referral source lead presentations physicians case managers increased territories admissions assisted hitting record census history restora hospital transferred west valley territory assist rebuilding relationships raise census hired trained new liaisons mended broken relationships territory created new ones raised census month time august february company name city state lead monitor technician health unit coordinator coordinate daily duties administrative assistance monitor cardiac rhythms chart compliance medical order completion education grand canyon university city state usa mba business administration arizona state university city state usa bachelor science exercise science small business minor skills acute care administration benefits budget business development contracts customer service interpersonal leadership marketing presentations sales finance cultured team workdirector business development summary customer service based marketer administrative professional hands experience sales marketing operations known knowledgeable supportive providing clear sincere communication dependable b usiness development expert years top sales performer medical market highlights communication problem solver strategic planning account management business development sales accomplishments sales surpassed sales goals east valley region raised west valley region client interface collaborated prospective clients prepare efficient product marketing strategies drive business development increased working network territory enhance sales performance finical analyst increased cost effectiveness compliance enforcement implementation new quality control system experience june may company name city state director business development strategic marketing exceed budget goals network supporting physicians case managers recruit house physicians referring hospitals optimize financial reimbursement led team six sales marketing representatives internal operations contract negotiations june june company name city state physician relations education marketing liaison create sustain strong relationships referral sources clinically reviewed referrals placement market physicians case managers patient families inform choice long term acute care work sales team co market new territories hospitals present services discuss features benefits deliver excellent customer service sincerity promoted director business development february june company name city state clinical liaison managed territory gain sustain strong relationships build referral source lead presentations physicians case managers increased territories admissions assisted hitting record census history restora hospital transferred west valley territory assist rebuilding relationships raise census hired trained new liaisons mended broken relationships territory created new ones raised census month time august february company name city state lead monitor technician health unit coordinator coordinate daily duties administrative assistance monitor cardiac rhythms chart compliance medical order completion education grand canyon university city state usa mba business administration arizona state university city state usa bachelor science exercise science small business minor skills acute care administration benefits budget business development contracts customer service interpersonal leadership marketing presentations sales finance cultured team work
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business development manager staffing manager professional summary innovative manager seeks position offering opportunities new professional personal challenges self starter positive attitude driven learn improve succeed years proactive indirect diverse recruiting staffing experience education training bachelor science health science option health management marketing california state university hayward city state united states skill highlights staffing management ability proven patience self discipline relationship team building staff training development critical thinking proficiency compensation benefits administration skilled negotiator account management excellent written verbal communicator enthusiastic team player problem solving billing attention detail recruiting selection techniques proficient communicator contract review cold calling hiring recommendations interviewing strategic planning multi tasking ability skills proficient microsoft word excel powerpoint access outlook express optimizer wfx stafferlink healthtrust bullhorn maintaining active databases various hospital proprietary software technology systems professional experience current business development manager staffing manager company name city state manage full cycle staffing recruiting maintain database clients applicants aligned business opportunity market recruitment staffing placement responsible job postings hiring interviewing training new employees generate new accounts implementing effective networking content marketing strategies manage budget forecasting goal setting performance reporting accounts negotiate rates cut costs benefit corporate partnerships demonstrate knowledge hipaa privacy security regulations conduct reference background checks job applicants developed creative recruiting strategies met anticipated staffing needs communicate duties compensation benefits working conditions potential candidates contact job applicants inform application status work director nursing human resource directors ensure healthcare organization able support business growth coach counsel employees regarding attendance performance mediate employee disputes complaints respond onboard new employees time reporting payroll systems manage payroll time attendance systems staffing coordinator company name city state created maintained absentee calendars agency nurse schedules staff meeting minutes maintained confidential personnel files licensing cpr compliance records develop computerized schedules assigned nursing units based established staffing patterns policies approved employee preferences managers requests revises adjusts unit schedules needed consultation nurse managers proactively adjusts allocates core registry float nursing personnel provide adequate coverage clinics inpatient areas strategically meet real time staffing requirements cost effective manner staffing manager company name city state manage full cycle staffing recruiting maintain database clients applicants aligned business opportunity market recruitment staffing placement responsible job postings hiring interviewing training new employees generate new accounts implementing effective networking content marketing strategies manage budget forecasting goal setting performance reporting accounts negotiate rates cut costs benefit corporate partnerships demonstrate knowledge hipaa privacy security regulations conduct reference background checks job applicants developed creative recruiting strategies met anticipated staffing needs communicate duties compensation benefits working conditions potential candidates contact job applicants inform application status work director nursing human resource directors ensure healthcare organization able support business growth coach counsel employees regarding attendance performance mediate employee disputes complaints respond onboard new employees time reporting payroll systems manage payroll time attendance systemsbusiness development manager staffing manager professional summary innovative manager seeks position offering opportunities new professional personal challenges self starter positive attitude driven learn improve succeed years proactive indirect diverse recruiting staffing experience education training bachelor science health science option health management marketing california state university hayward city state united states skill highlights staffing management ability proven patience self discipline relationship team building staff training development critical thinking proficiency compensation benefits administration skilled negotiator account management excellent written verbal communicator enthusiastic team player problem solving billing attention detail recruiting selection techniques proficient communicator contract review cold calling hiring recommendations interviewing strategic planning multi tasking ability skills proficient microsoft word excel powerpoint access outlook express optimizer wfx stafferlink healthtrust bullhorn maintaining active databases various hospital proprietary software technology systems professional experience current business development manager staffing manager company name city state manage full cycle staffing recruiting maintain database clients applicants aligned business opportunity market recruitment staffing placement responsible job postings hiring interviewing training new employees generate new accounts implementing effective networking content marketing strategies manage budget forecasting goal setting performance reporting accounts negotiate rates cut costs benefit corporate partnerships demonstrate knowledge hipaa privacy security regulations conduct reference background checks job applicants developed creative recruiting strategies met anticipated staffing needs communicate duties compensation benefits working conditions potential candidates contact job applicants inform application status work director nursing human resource directors ensure healthcare organization able support business growth coach counsel employees regarding attendance performance mediate employee disputes complaints respond onboard new employees time reporting payroll systems manage payroll time attendance systems staffing coordinator company name city state created maintained absentee calendars agency nurse schedules staff meeting minutes maintained confidential personnel files licensing cpr compliance records develop computerized schedules assigned nursing units based established staffing patterns policies approved employee preferences managers requests revises adjusts unit schedules needed consultation nurse managers proactively adjusts allocates core registry float nursing personnel provide adequate coverage clinics inpatient areas strategically meet real time staffing requirements cost effective manner staffing manager company name city state manage full cycle staffing recruiting maintain database clients applicants aligned business opportunity market recruitment staffing placement responsible job postings hiring interviewing training new employees generate new accounts implementing effective networking content marketing strategies manage budget forecasting goal setting performance reporting accounts negotiate rates cut costs benefit corporate partnerships demonstrate knowledge hipaa privacy security regulations conduct reference background checks job applicants developed creative recruiting strategies met anticipated staffing needs communicate duties compensation benefits working conditions potential candidates contact job applicants inform application status work director nursing human resource directors ensure healthcare organization able support business growth coach counsel employees regarding attendance performance mediate employee disputes complaints respond onboard new employees time reporting payroll systems manage payroll time attendance systems
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sales business development executive summary sales management professional years business management roles demonstrates passion building relationships cultivating partnerships growing businesses core qualifications business development project management b b sales continuous improvement expert staff development training operations management quality auditor customer service management process management operations management professional experience sales business development february company name city state build client brand image drivie profits generate b b revenue streams drip emails cold calls successfully target approach various businesses groups educate client services create positive image client brand driving incremental sales profit target geo specific communities businesses schedule appointments staff introduce special promotions provide special incentives leverage unique order management system proper monitoring fulfillment successfully utilize follow campaigns foster relationships generate campaign analysis reporting roi client objective goals sales project manager february company name city state directed strategic initiatives exceed contracted business objectives executed end end customer experience management estimating art renderings code ordinance verification order fulfillment production management subcontracting coordinating local installers billing sales projections reporting surpassed revenue goals growing sales incrementally k may k august brand manager volvo genuine parts district parts manager february company name city state grew sales c class dealers two regions year year executed consistency direction volvo brand supply chain identified developed evaluated marketing strategies based knowledge company objectives market trends exceeded departmental sales margin objectives developed availability improvements designed pmr origination tracking kpi improved technical support innovation vehicle modular teams worked nationally parts organization formulate policies procedures profitable efficient customer focused served liaison support field organization product offerings stocking levels technical problems part problems represented volvo brand accomplishments sanctioned national truck shows regional supplier meetings trained dealerships best practices following online sales market penetration business modeling roi sales united states canada vas parts manager company name city state positions held report manager promoted database administrator promoted business analyst promoted parts quality supervisor promoted customer service manager successfully managed activities direct reports call center environment interviewed hired trained new quality customer service representatives improved service quality increased sales developing strong knowledge company products services implemented new e business program cisco voip system routinely prepared evaluated crm reports identify problems areas improvement developed implemented iso copc policies procedures process improvement initiatives improve retention rates increase customer satisfaction effectively communicated team members maintain clearly defined expectations successful lead auditor team brought vpna iso certification developed measured analyzed maintained process control kpi manage business processes using copc six sigma methodologies based business systems model education supply chain management university north carolina city state post baccalaureate supply chain management coursework bachelor science sport management guilford college city state skills appointment setting art b b billing business analyst business development business modeling business operations business process expert business systems call center manager coaching cost accounting customer relations customer service expert database administrator e business director estimating innovation inventory control iso team leader logistics managing marketing market meetings sales policies pos process control process improvement production management program implementation project management quality reporting research retail sales scheduling six sigma supervisor supply chain management teacher technical support sales software salesforce com desktop publishing software photoshop illustratorsales business development executive summary sales management professional years business management roles demonstrates passion building relationships cultivating partnerships growing businesses core qualifications business development project management b b sales continuous improvement expert staff development training operations management quality auditor customer service management process management operations management professional experience sales business development february company name city state build client brand image drivie profits generate b b revenue streams drip emails cold calls successfully target approach various businesses groups educate client services create positive image client brand driving incremental sales profit target geo specific communities businesses schedule appointments staff introduce special promotions provide special incentives leverage unique order management system proper monitoring fulfillment successfully utilize follow campaigns foster relationships generate campaign analysis reporting roi client objective goals sales project manager february company name city state directed strategic initiatives exceed contracted business objectives executed end end customer experience management estimating art renderings code ordinance verification order fulfillment production management subcontracting coordinating local installers billing sales projections reporting surpassed revenue goals growing sales incrementally k may k august brand manager volvo genuine parts district parts manager february company name city state grew sales c class dealers two regions year year executed consistency direction volvo brand supply chain identified developed evaluated marketing strategies based knowledge company objectives market trends exceeded departmental sales margin objectives developed availability improvements designed pmr origination tracking kpi improved technical support innovation vehicle modular teams worked nationally parts organization formulate policies procedures profitable efficient customer focused served liaison support field organization product offerings stocking levels technical problems part problems represented volvo brand accomplishments sanctioned national truck shows regional supplier meetings trained dealerships best practices following online sales market penetration business modeling roi sales united states canada vas parts manager company name city state positions held report manager promoted database administrator promoted business analyst promoted parts quality supervisor promoted customer service manager successfully managed activities direct reports call center environment interviewed hired trained new quality customer service representatives improved service quality increased sales developing strong knowledge company products services implemented new e business program cisco voip system routinely prepared evaluated crm reports identify problems areas improvement developed implemented iso copc policies procedures process improvement initiatives improve retention rates increase customer satisfaction effectively communicated team members maintain clearly defined expectations successful lead auditor team brought vpna iso certification developed measured analyzed maintained process control kpi manage business processes using copc six sigma methodologies based business systems model education supply chain management university north carolina city state post baccalaureate supply chain management coursework bachelor science sport management guilford college city state skills appointment setting art b b billing business analyst business development business modeling business operations business process expert business systems call center manager coaching cost accounting customer relations customer service expert database administrator e business director estimating innovation inventory control iso team leader logistics managing marketing market meetings sales policies pos process control process improvement production management program implementation project management quality reporting research retail sales scheduling six sigma supervisor supply chain management teacher technical support sales software salesforce com desktop publishing software photoshop illustrator
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business development representative summary dedicated business development representative detail oriented self starter congenial salesperson excelled closing percentages sales customer service skills fca kain automotive training steps digital success chrysler certified employee crm training highlights seasoned conflict resolution strong organizational skills energetic work attitude adaptive team player telephone inquiries specialist multi line phone talent exceptional communication skills excellent time management leadership abilities quick learner experience company name city state business development representative answered customers questions regarding products prices availability emphasized product features based analysis customers needs responded customer inquiries timely manner shared product knowledge customers making personal recommendations maintained friendly professional customer interactions company name city state internet social media manager answer customers questions products prices availability product uses credit terms recommend products customers based customers needs interests consult clients sales contract signings resolve problems provide ongoing support create publish gravitating posts various social media forums facebook twitter instagram etc respond promptly reviews regarding company compose send compelling email blasts weekly generate business conduct weekly meetings discussing current sales percentages business development department update information company website frequently company name city state manager trained new employees brought restaurant standards finished tasks timely manner oversaw customer complaints assist problem correctly best benefit customer store company name city state server lead bartender provided excellent customer service worked closely servers kitchen staff ensure restaurant runs efficiently
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business development manager career focus self motivated former service member year career environmental management administration seeking meaningful challenging career opportunity governmental agency aerospace company allow full complete utilization background experience education personable professional talents qualifications veteran united states armed services service experience supportive counseling personnel families ability read write communicate effectively advanced experience microsoft office various database experience public private bachelors social ecology e psychology sociology public social employment history business development manager june current company name city state increased sales maximize revenue close daily business deals marketing research new business market segments identify build relationship new potential customers manage daily sales accounting operations marketing manager june june company name city state research market new potential customers attend industry exhibitions market product identify opportunities sales maintain build existing customers senior field technician february january company name city state collecting preserving handling environmental samples quality assurance quality control data quality reporting maintain understanding local federal state laws standards education social ecology environmental analysis design university california irvine city state internship public affairs office food drug administration city state usa military experience water treatment specialist january company name city state environmental specialist may september company name city state skills agency billing conferences customer support database special events hazardous waste disposal hazardous waste leadership regulatory compliance mailing access excel office outlook word packaging problem solving process equipment publications quality quality control reading sales shipping teamwork technical support transportation troubleshoot water treatment workshopsbusiness development manager career focus self motivated former service member year career environmental management administration seeking meaningful challenging career opportunity governmental agency aerospace company allow full complete utilization background experience education personable professional talents qualifications veteran united states armed services service experience supportive counseling personnel families ability read write communicate effectively advanced experience microsoft office various database experience public private bachelors social ecology e psychology sociology public social employment history business development manager june current company name city state increased sales maximize revenue close daily business deals marketing research new business market segments identify build relationship new potential customers manage daily sales accounting operations marketing manager june june company name city state research market new potential customers attend industry exhibitions market product identify opportunities sales maintain build existing customers senior field technician february january company name city state collecting preserving handling environmental samples quality assurance quality control data quality reporting maintain understanding local federal state laws standards education social ecology environmental analysis design university california irvine city state internship public affairs office food drug administration city state usa military experience water treatment specialist january company name city state environmental specialist may september company name city state skills agency billing conferences customer support database special events hazardous waste disposal hazardous waste leadership regulatory compliance mailing access excel office outlook word packaging problem solving process equipment publications quality quality control reading sales shipping teamwork technical support transportation troubleshoot water treatment workshops
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business development consultant mar summary highly motivated individual seven years financial industry experience specifically areas risk management compliance skills strengths include limited excellent organizational project management communication abilities expertise compliance risk management retail commercial banking highlights microsoft office applications word excel powerpoint outlook ability create reports interpret data using oracle discover experience current business development consultant mar company name city state develop commercial account procedures guidelines create business member informational brochures disclosures applications marketing materials develop action plans accomplish assigned goals business accounts manage activity assigned budget track report business account activity accumulate report business account statistics identify trends recommend solutions corrective actions process improvements regularly meet current prospective business members well support vendors e printing vendors merchant processing vendors etc develop enhance relationships provide monthly training pscu staff regarding aspects business member services business sales manager company name city state directed branch business banker program branches michigan market including training development assistant branch managers communication progress necessary action steps senior management partnered retail regional managers branch managers identify performance gaps develop strategies order close gaps telemarketing events workshops group training one one mentoring etc executed business sales campaigns coordinating market wide kick calls crafting call scripts ensuring proper tracking reporting managed aspects site business banking events includes event organization event agenda workshop development facilitation event host person facilitated communication business products offers processes operations manager company name city state prepared region branches audit performing quarterly risk assessment ensure internal controls adequate analyzed several reports daily branch cash limits atm balancing regulation dd z policy followed make recommendations improvement disciplinary action facilitated monthly regional manager meetings train branch managers various operational topics help write audit responses act operational expert developed branch operational policies exceptions supervision state retail operations director executed monthly teller manager conference calls person operational integrity training teller managers branch managers southeast michigan toledo train new existing operational developments education august bachelor arts organizational studies university michigan city state organizational studies spring mba finance wayne state university city state finance certifications certified credit union financial counselor interests community involvement varies planning volunteering directly working numerous outreach programs events list includes limited middle high school career day participant charter one public service credit union community service projects detroit public school eastern michigan university project gear service projects include supporting various soup kitchens homeless shelters seasonal events basically people helping people oriented thanksgiving dinners food bank clothing drives etc skills atm banking brochures budget counselor credit senior management financial director market marketing materials meetings mentoring excel microsoft office applications outlook powerpoint word oracle policies processes progress reporting retail risk assessment sales scripts statistics supervision telemarketing workshops additional information community extra curricular activities community involvement varies planning volunteering directly working numerous outreach programs events list includes limited middle high school career dayparticipant charter one public service credit union community service projects detroit public school eastern michigan university project gear service projects include supporting various soup kitchens homeless shelters seasonal events basically people helping people oriented thanksgiving dinners food bank clothing drives etcbusiness development consultant mar summary highly motivated individual seven years financial industry experience specifically areas risk management compliance skills strengths include limited excellent organizational project management communication abilities expertise compliance risk management retail commercial banking highlights microsoft office applications word excel powerpoint outlook ability create reports interpret data using oracle discover experience current business development consultant mar company name city state develop commercial account procedures guidelines create business member informational brochures disclosures applications marketing materials develop action plans accomplish assigned goals business accounts manage activity assigned budget track report business account activity accumulate report business account statistics identify trends recommend solutions corrective actions process improvements regularly meet current prospective business members well support vendors e printing vendors merchant processing vendors etc develop enhance relationships provide monthly training pscu staff regarding aspects business member services business sales manager company name city state directed branch business banker program branches michigan market including training development assistant branch managers communication progress necessary action steps senior management partnered retail regional managers branch managers identify performance gaps develop strategies order close gaps telemarketing events workshops group training one one mentoring etc executed business sales campaigns coordinating market wide kick calls crafting call scripts ensuring proper tracking reporting managed aspects site business banking events includes event organization event agenda workshop development facilitation event host person facilitated communication business products offers processes operations manager company name city state prepared region branches audit performing quarterly risk assessment ensure internal controls adequate analyzed several reports daily branch cash limits atm balancing regulation dd z policy followed make recommendations improvement disciplinary action facilitated monthly regional manager meetings train branch managers various operational topics help write audit responses act operational expert developed branch operational policies exceptions supervision state retail operations director executed monthly teller manager conference calls person operational integrity training teller managers branch managers southeast michigan toledo train new existing operational developments education august bachelor arts organizational studies university michigan city state organizational studies spring mba finance wayne state university city state finance certifications certified credit union financial counselor interests community involvement varies planning volunteering directly working numerous outreach programs events list includes limited middle high school career day participant charter one public service credit union community service projects detroit public school eastern michigan university project gear service projects include supporting various soup kitchens homeless shelters seasonal events basically people helping people oriented thanksgiving dinners food bank clothing drives etc skills atm banking brochures budget counselor credit senior management financial director market marketing materials meetings mentoring excel microsoft office applications outlook powerpoint word oracle policies processes progress reporting retail risk assessment sales scripts statistics supervision telemarketing workshops additional information community extra curricular activities community involvement varies planning volunteering directly working numerous outreach programs events list includes limited middle high school career dayparticipant charter one public service credit union community service projects detroit public school eastern michigan university project gear service projects include supporting various soup kitchens homeless shelters seasonal events basically people helping people oriented thanksgiving dinners food bank clothing drives etc
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business development analyst executive profile business analyst project manager specialization systems well versed data mapping user acceptance testing well solving complex problems high pressure environments excels cultivating managing leveraging client relationships skill highlights business systems analysis project management business process improvement forecasting planning requirements gathering scope project definition technology architecture analysis integrated reporting information system iris portfolio management budgeting cost benefit analysis functional requirements requirement tracing user acceptance testing fixed income modeling wealth management valuation specialist sap business requirements matrixes talented public speaker superb communication skills advanced problem solving abilities critical thinking core accomplishments project management training certification information system business analyst infrastructure system analysis development enterprise model technology issues training implemented strategic change management concept business intelligence executed epic diebold oracle infor system projects large organizations demonstrated experience system fault diagnosis developing solutions managing resolution professor criminal justice law paralegal exceptional communication skills feeding ability understand interpret operational needs businesses levels keen attention detail identification potential glitches threats performance security new applications boosted customer service ratings developing new processes improving work flow professional experience business development analyst january june company name city state executive director expansion current prospects database specified business sectors develop improve current new infrastructure system developed organizational change management strategies documented process flows developed requirements functional improvements enhancements conducted activity based analysis business processes made recommendations based findings analyze big data social media data develop sales contact plan direct marketing attending industry events build relationships key prospects respond incoming requests information rfis requests proposals rfps customer relationship management crm supply chain management csm professional creative manner understand prospect business needs work expert teams develop tailored innovative system process designed cost efficient staffing solutions companies using epic infor oracle resource management software lead colleagues trade doubler identify common new business prospects cross sell integrated search affiliate proposition represent trade doubler industry events including round tables speaking forums new business events generate effective leads exceed sales targets business work closely marketing identify appropriate go market messaging specific business sectors knowledge sharing learning development business enterprise risk manager january january company name city state supervise underwriting business business enterprise risk management ensuring policies contribute protecting organization potential risks director satellite offices state ohio kentucky auditors managed information associated organization operations internal sources including finance accounting business development marketing sales operations information technology order contribute development organization strategic plan worked provided local state federal crime authorities evidence based information client embezzlement whit collar crime cases forecast prediction cost benefit analysis life cycle business impact net worth earnings short term mid term long term scopes business client relationship manager january january company name city state developed business solutions leadership clients productively develop implement new improved business systems processes internally externally formed management plan new client accounts sales force achieved assigned sales service objectives contributing marketing sales information recommendations strategic plans reviews executed action plans implementation production productivity quality customer service standards resolve problems initiated leadership management completion projects delivered appropriate application disposition business consulting managed client prospect account selling account management senior decision maker c level relationship building assigned market territory including work enhance generate additional revenue current client accounts prospects committee member internship recruitment development retention assigned division vice president ensure senior level relationship building partnership generate revenue client prospects account development lead generation project manager january january company name city state formulated client service operations editorial implementation teams demonstrate trade doubler expertise new business sales pitch contribute learning environment identifying areas potential learning building knowledge others adopted performance management scheme setting objectives participating performance reviews building personal development plan key relationships business development managers business development executives managed marketing executive proposal writing group marketing client development network team education master science information systems graduate business analytic certificate university phoenix city state master science criminal justice tiffin university city state specialization criminal justice administration bachelor science public administration myers university city state skills business analysis account management accounting big data business administration business consulting business development business solutions business systems customer relationship management client relations development database direct marketing finance information technology law leadership director marketing market evaluation messaging enterprise network organizational performance reviews performance management policies processes proposals proposal writing speaking professor quality recruitment relationship building risk management selling sales scheme strategic plans supply chain management tables underwritingbusiness development analyst executive profile business analyst project manager specialization systems well versed data mapping user acceptance testing well solving complex problems high pressure environments excels cultivating managing leveraging client relationships skill highlights business systems analysis project management business process improvement forecasting planning requirements gathering scope project definition technology architecture analysis integrated reporting information system iris portfolio management budgeting cost benefit analysis functional requirements requirement tracing user acceptance testing fixed income modeling wealth management valuation specialist sap business requirements matrixes talented public speaker superb communication skills advanced problem solving abilities critical thinking core accomplishments project management training certification information system business analyst infrastructure system analysis development enterprise model technology issues training implemented strategic change management concept business intelligence executed epic diebold oracle infor system projects large organizations demonstrated experience system fault diagnosis developing solutions managing resolution professor criminal justice law paralegal exceptional communication skills feeding ability understand interpret operational needs businesses levels keen attention detail identification potential glitches threats performance security new applications boosted customer service ratings developing new processes improving work flow professional experience business development analyst january june company name city state executive director expansion current prospects database specified business sectors develop improve current new infrastructure system developed organizational change management strategies documented process flows developed requirements functional improvements enhancements conducted activity based analysis business processes made recommendations based findings analyze big data social media data develop sales contact plan direct marketing attending industry events build relationships key prospects respond incoming requests information rfis requests proposals rfps customer relationship management crm supply chain management csm professional creative manner understand prospect business needs work expert teams develop tailored innovative system process designed cost efficient staffing solutions companies using epic infor oracle resource management software lead colleagues trade doubler identify common new business prospects cross sell integrated search affiliate proposition represent trade doubler industry events including round tables speaking forums new business events generate effective leads exceed sales targets business work closely marketing identify appropriate go market messaging specific business sectors knowledge sharing learning development business enterprise risk manager january january company name city state supervise underwriting business business enterprise risk management ensuring policies contribute protecting organization potential risks director satellite offices state ohio kentucky auditors managed information associated organization operations internal sources including finance accounting business development marketing sales operations information technology order contribute development organization strategic plan worked provided local state federal crime authorities evidence based information client embezzlement whit collar crime cases forecast prediction cost benefit analysis life cycle business impact net worth earnings short term mid term long term scopes business client relationship manager january january company name city state developed business solutions leadership clients productively develop implement new improved business systems processes internally externally formed management plan new client accounts sales force achieved assigned sales service objectives contributing marketing sales information recommendations strategic plans reviews executed action plans implementation production productivity quality customer service standards resolve problems initiated leadership management completion projects delivered appropriate application disposition business consulting managed client prospect account selling account management senior decision maker c level relationship building assigned market territory including work enhance generate additional revenue current client accounts prospects committee member internship recruitment development retention assigned division vice president ensure senior level relationship building partnership generate revenue client prospects account development lead generation project manager january january company name city state formulated client service operations editorial implementation teams demonstrate trade doubler expertise new business sales pitch contribute learning environment identifying areas potential learning building knowledge others adopted performance management scheme setting objectives participating performance reviews building personal development plan key relationships business development managers business development executives managed marketing executive proposal writing group marketing client development network team education master science information systems graduate business analytic certificate university phoenix city state master science criminal justice tiffin university city state specialization criminal justice administration bachelor science public administration myers university city state skills business analysis account management accounting big data business administration business consulting business development business solutions business systems customer relationship management client relations development database direct marketing finance information technology law leadership director marketing market evaluation messaging enterprise network organizational performance reviews performance management policies processes proposals proposal writing speaking professor quality recruitment relationship building risk management selling sales scheme strategic plans supply chain management tables underwriting
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business development representative summary experienced customer service professional extensive skills growing exceeding sales multi million dollar business operation food beverage industries financial services heath care industries adaptable results orientated focus bottom line results proven track record achieving exceeding standards performance set sales project skilled utilizing technology tool improve organizational efficiency highlights customer relationship management project management customer retention satisfaction evaluating customer needs team builder training development business development sales management analysis experience business development representative march current company name city state achieved customer service objectives contributing customer service information recommendations strategic plans reviews preparing completing action plans customer service standards resolving problems completing audits identifying customer service trends determining system improvements determined customer service requirements maintaining contact customers visiting operational environments conducting surveys forming focus groups analyzing information increased product awareness levels grew profit margins negotiations store managers regional managers implementation store merchandise displays product assortments pricing structures sales allowances rebates monthly promotions managed sales team assisted navigating retail accounts align needed resources support ensure specific client customer initiative success successfully raised capital assist growth licensed healthcare representative december march company name city state managed high volume call activity healthcare providers cigna clients utilized health insurance expertise advise clients best insurance choice meet needs maintained networks partnerships internal external partners expedite client processing effectively assessed patient needs resolved client conflicts utilized technology expedite client verification documentation service sales manager march december company name city state responsible overall development north miami territory selling occupational physical therapy solutions focus primary care specialists hospital based physicians effectively leveraged resources fixed budget increase sales add value difficult access high volume urban customer base managed administrative functions including daily synchronization call activity expense reporting performance trend analysis sales tracking successfully collaborated territory partners contribute team success developed maintained networks partnerships external community advocacy groups pharmacies manager trainee may march company name city state responsible overseeing day day operations rental location increased business forecasting counter sales rate management order remain competitive marketplace utilizing fleet profitable level managed team members job performance including counter sales responsible team member development education mba business administration university phoenix city state business administration bs psychology florida state university city state psychology skills administrative functions budgeting budget business development competitive contracts contract negotiation client clients documentation senior management expense reporting focus forecasting insurance inventory team building leadership access microsoft office suite microsoft project negotiating networks physical therapy primary care quality quick books reporting safety selling sales strategic strategic planning supply chain management transportation trendbusiness development representative summary experienced customer service professional extensive skills growing exceeding sales multi million dollar business operation food beverage industries financial services heath care industries adaptable results orientated focus bottom line results proven track record achieving exceeding standards performance set sales project skilled utilizing technology tool improve organizational efficiency highlights customer relationship management project management customer retention satisfaction evaluating customer needs team builder training development business development sales management analysis experience business development representative march current company name city state achieved customer service objectives contributing customer service information recommendations strategic plans reviews preparing completing action plans customer service standards resolving problems completing audits identifying customer service trends determining system improvements determined customer service requirements maintaining contact customers visiting operational environments conducting surveys forming focus groups analyzing information increased product awareness levels grew profit margins negotiations store managers regional managers implementation store merchandise displays product assortments pricing structures sales allowances rebates monthly promotions managed sales team assisted navigating retail accounts align needed resources support ensure specific client customer initiative success successfully raised capital assist growth licensed healthcare representative december march company name city state managed high volume call activity healthcare providers cigna clients utilized health insurance expertise advise clients best insurance choice meet needs maintained networks partnerships internal external partners expedite client processing effectively assessed patient needs resolved client conflicts utilized technology expedite client verification documentation service sales manager march december company name city state responsible overall development north miami territory selling occupational physical therapy solutions focus primary care specialists hospital based physicians effectively leveraged resources fixed budget increase sales add value difficult access high volume urban customer base managed administrative functions including daily synchronization call activity expense reporting performance trend analysis sales tracking successfully collaborated territory partners contribute team success developed maintained networks partnerships external community advocacy groups pharmacies manager trainee may march company name city state responsible overseeing day day operations rental location increased business forecasting counter sales rate management order remain competitive marketplace utilizing fleet profitable level managed team members job performance including counter sales responsible team member development education mba business administration university phoenix city state business administration bs psychology florida state university city state psychology skills administrative functions budgeting budget business development competitive contracts contract negotiation client clients documentation senior management expense reporting focus forecasting insurance inventory team building leadership access microsoft office suite microsoft project negotiating networks physical therapy primary care quality quick books reporting safety selling sales strategic strategic planning supply chain management transportation trend
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business development manager career career overview dedicated customer service representative motivated maintain customer satisfaction contribute company success automotive motor vehicle healthcare pharmacy technician experience highly enthusiastic customer service professional years client interface experience experience working automotive industry years qualified customer service manager offering record successful job performance proven problem solving ability experience developing implementing innovative solutions call center representative versed customer support high call volume environments superior computer skills telephone etiquette pharmacy technician year retail pharmacy experience self starter knowledge medicaid medicare procedures hardworking multitask oriented organized service driven dependable committed customer focused dedicated detail oriented experience focused gifted relocation time relocation would good future possible hourly rate salary open core strengths customer service expert adaptive team player excellent telephone etiquette creative problem solving critical thinking customer service data collection data entry documentation email executive management support filing grammar strong organizational skills core strengths sharp problem solver active listening skills energetic work attitude customer service expert adaptive team player sharp problem solveractive listening skillsenergetic work attitudecustomer service expertadaptive team player accomplishments harp problem solveractive listening skillsenergetic work attitudecustomer service expertadaptive team player work experience business development manager jan jan company name city state problem solver energetic work attitude accomplishments customer assistance worked company systems live support diligently completed assigned tasks working overtime needed market research interviewed clients market research surveys identify product issues customer needs customer service researched calmed rapidly resolved client conflicts prevent loss key accounts computed data reports provided required weekly monthly quarterly reports listing sales figures client track records work experience customer service call center may jul airport marina ford organized weekly sales reports sales department track product success guaranteed positive customer experiences resolved customer complaints los angeles california customer service call center demonstrated mastery customer service call script specified time frames collected customer feedback made process changes exceed customer satisfaction goals addressed customer service inquiries timely accurate maintained date records times developed effective relationships call center departments clear communication worked upper management ensure appropriate changes made improve customer satisfaction built customer loyalty placing followup calls customers reported product issues properly directed inbound calls phone queues improve call flow collected customer feedback made process changes exceed customer satisfaction goals customer representative jan jan company name city state developed new customer prospects referrals inbound phones calls invite customers dealership new promotions following leads making appointments service department oversea departments making sure coworkers placing calls setting appointments making follow ups show show customers contacted new existing customers discuss specific products could meet needs generated new sales opportunities direct telephone selling emails organized weekly sales reports sales department track product success created new processes systems increasing customer service satisfaction achieved high sales percentage consultative valuefocused customer service approach interacted customers retail buyers followup shipping statuses expedited orders promptly responded general inquiries members staff clients mail email fax assisted customers store product complaints business development center customer representative california job duties making phones calls invite customers dealership new promotions following leads also making appointments service department well assisted customers store product complaints guaranteed positive customer experiences resolved customer complaints compiled weekly monetary reports records store managers responsible ringing customers timely manner guaranteeing high level customer service executed outbound calls existing customer base resulting sales recommended selected helped locate merchandise based customer needs desires communicated merchandise needs issues appropriate supervisors generated leads new sales telephone email contact customers generated new service leads opportunities direct telephone selling emails customer relations mar jul company name city state assisted customers store product complaints compiled weekly monetary reports records store managers organized weekly sales reports sales departmentto track product success created new processes systems increasing customer service satisfaction developed highly empathetic client relationships earned reputation exceeding sales goals achieved high sales percentage consultative value focused customer service approach resolved product issues shared benefits new technology expressed appreciation invited customers return store managed quality communication customer support product representation client worked strict deadlines responded service requests emergency call outs interacted customers retail buyers follow shipping statuses expedited orders guaranteed positive customer experiences resolved customer complaints educational background pharmacy carree college america city state united states coursework pharmacy technology pharmacology pharmacy law high school diploma general diploma thomas jefferson high school city state skills public relations enthusiastic people person advanced problem solving great organizational skills careful active listener professional friendly mulch tasking client relations computer proficiency data collection data entry documentation email executive management support filing great telephone skillsbusiness development manager career career overview dedicated customer service representative motivated maintain customer satisfaction contribute company success automotive motor vehicle healthcare pharmacy technician experience highly enthusiastic customer service professional years client interface experience experience working automotive industry years qualified customer service manager offering record successful job performance proven problem solving ability experience developing implementing innovative solutions call center representative versed customer support high call volume environments superior computer skills telephone etiquette pharmacy technician year retail pharmacy experience self starter knowledge medicaid medicare procedures hardworking multitask oriented organized service driven dependable committed customer focused dedicated detail oriented experience focused gifted relocation time relocation would good future possible hourly rate salary open core strengths customer service expert adaptive team player excellent telephone etiquette creative problem solving critical thinking customer service data collection data entry documentation email executive management support filing grammar strong organizational skills core strengths sharp problem solver active listening skills energetic work attitude customer service expert adaptive team player sharp problem solveractive listening skillsenergetic work attitudecustomer service expertadaptive team player accomplishments harp problem solveractive listening skillsenergetic work attitudecustomer service expertadaptive team player work experience business development manager jan jan company name city state problem solver energetic work attitude accomplishments customer assistance worked company systems live support diligently completed assigned tasks working overtime needed market research interviewed clients market research surveys identify product issues customer needs customer service researched calmed rapidly resolved client conflicts prevent loss key accounts computed data reports provided required weekly monthly quarterly reports listing sales figures client track records work experience customer service call center may jul airport marina ford organized weekly sales reports sales department track product success guaranteed positive customer experiences resolved customer complaints los angeles california customer service call center demonstrated mastery customer service call script specified time frames collected customer feedback made process changes exceed customer satisfaction goals addressed customer service inquiries timely accurate maintained date records times developed effective relationships call center departments clear communication worked upper management ensure appropriate changes made improve customer satisfaction built customer loyalty placing followup calls customers reported product issues properly directed inbound calls phone queues improve call flow collected customer feedback made process changes exceed customer satisfaction goals customer representative jan jan company name city state developed new customer prospects referrals inbound phones calls invite customers dealership new promotions following leads making appointments service department oversea departments making sure coworkers placing calls setting appointments making follow ups show show customers contacted new existing customers discuss specific products could meet needs generated new sales opportunities direct telephone selling emails organized weekly sales reports sales department track product success created new processes systems increasing customer service satisfaction achieved high sales percentage consultative valuefocused customer service approach interacted customers retail buyers followup shipping statuses expedited orders promptly responded general inquiries members staff clients mail email fax assisted customers store product complaints business development center customer representative california job duties making phones calls invite customers dealership new promotions following leads also making appointments service department well assisted customers store product complaints guaranteed positive customer experiences resolved customer complaints compiled weekly monetary reports records store managers responsible ringing customers timely manner guaranteeing high level customer service executed outbound calls existing customer base resulting sales recommended selected helped locate merchandise based customer needs desires communicated merchandise needs issues appropriate supervisors generated leads new sales telephone email contact customers generated new service leads opportunities direct telephone selling emails customer relations mar jul company name city state assisted customers store product complaints compiled weekly monetary reports records store managers organized weekly sales reports sales departmentto track product success created new processes systems increasing customer service satisfaction developed highly empathetic client relationships earned reputation exceeding sales goals achieved high sales percentage consultative value focused customer service approach resolved product issues shared benefits new technology expressed appreciation invited customers return store managed quality communication customer support product representation client worked strict deadlines responded service requests emergency call outs interacted customers retail buyers follow shipping statuses expedited orders guaranteed positive customer experiences resolved customer complaints educational background pharmacy carree college america city state united states coursework pharmacy technology pharmacology pharmacy law high school diploma general diploma thomas jefferson high school city state skills public relations enthusiastic people person advanced problem solving great organizational skills careful active listener professional friendly mulch tasking client relations computer proficiency data collection data entry documentation email executive management support filing great telephone skills
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business development manager summary business development manager talent acquisition specialist equipped excellent negotiation skills market insight business acumen necessary guide struggling newly formed companies financial success motivated bdm recruiter business prospect research product promotion account expansion information technology market business development analyst skilled advising large corporations business logistics including talent acquisition retention operational efficiency major projects meeting deadlines business development expert years top sales performer staffing recruiting services market comfortable new ideas innovative products start environments skilled establishing maintaining strategic partnerships generate essential business opportunities business development professional experienced sales management marketing technical presentation creation service training business development manager versed building strategic partnerships persuasion negotiation personal presence business development professional successful acquiring expanding managing key corporate accounts highlights fortune partner experience excellent sales techniques national account management top ranked sales executive fluent spanish excellent communicator contract review cold calling multi tasker work force management analytical problem solver martsearch jobdiva maxhire sugar crm systems expert experience current business development manager company name city state increased monthly sales implementing strategies develop expand existing customer base cold warm called new existing accounts day developed new customer base consisting accounts generated new accounts implementing effective networking content marketing strategies identified strategic partnerships gathered market information gain competitive advantage targeted new long term business partner prospects closed deals months recruiting staffing industry tracked rfps bids develop new business opportunities optimized current revenue streams networking additional business prospects established clients identified coordinated participated client relationship building activities meetings added value marketing material introducing creative advertising concepts cultivated relationships key players various industries create ongoing mutually beneficial referral systems business development manager company name city state developed integrated market plans efficiently position company brand targeted markets coordinated managed major proposal processes initiation implementation marketed developed key accounts favorably representing company membership community functions researched economic processing factors determine best process sales strategies leveraged existing network contacts new commercial prospects created conducted unique marketing proposal presentations rfp responses maintained date knowledge industry target accounts competitive landscape collaborated account executives penetrate new accounts identify potential customers coordinate service demonstrations generated new sales opportunities direct telephone selling emails leveraged lead generation tools increase profitability product presence marketplace developed growth plans identifying key clients key targets priority service lines answered candidates clients questions regarding recruiting services salary pay rate negotiations job descriptions presented cultivated relationships key players various industries create ongoing mutually beneficial referral systems added value marketing material introducing creative advertising concepts cold warm called new existing accounts day develope new customer base consisting accounts addition supporting additional existing clients nationwide exceeded targeted sales goals talent acquisition consultant account executive company name city state recruited interviewed applicants year increased employee base meet changing staffing needs advised managers market regarding prospect candidates recommend needed changes identified staff vacancies recruited interviewed selected applicants directed personnel training labor relations activities served link management employees handling questions interpreting administering contracts helping resolve work related problems conducted new employee orientation foster positive attitude organizational objectives acted liaison sales representatives accounts generated leads weekly conducted business business telephone sales contacted new existing customers discuss needs could met specific services negotiated prices terms sales service agreements completed calls daily average conversion rate responded client inquiries timely manner achieved customer renewal rate advanced user sugarcrm smart search sales management software generating pipeline account reports weekly maintained detailed account records contact logs using sugarcrm generated new business keeping touch network following new company join accountable full life cycle recruiting including overall client satisfaction clients clients include directv cisco systems aha mobile harman kardon ebay paypal ross stores move realtor com apigee sephora usa accomplishments generated pipeline k net new opportunities month spearheaded company wide prospecting marketing closing endeavors closed new corporate accounts averaging million annual revenue year achieved kpi key performance indicator goal handled highest volume account assigned territory grew new services sales days education bachelors arts sociology university california santa cruz city state usa core classes included environment society studies college member eop club coursework communications psychology coursework marketing advertising minor education one course missing skills careful active listener self starter self motivated hungry growth continuous learning proactive energeticbusiness development manager summary business development manager talent acquisition specialist equipped excellent negotiation skills market insight business acumen necessary guide struggling newly formed companies financial success motivated bdm recruiter business prospect research product promotion account expansion information technology market business development analyst skilled advising large corporations business logistics including talent acquisition retention operational efficiency major projects meeting deadlines business development expert years top sales performer staffing recruiting services market comfortable new ideas innovative products start environments skilled establishing maintaining strategic partnerships generate essential business opportunities business development professional experienced sales management marketing technical presentation creation service training business development manager versed building strategic partnerships persuasion negotiation personal presence business development professional successful acquiring expanding managing key corporate accounts highlights fortune partner experience excellent sales techniques national account management top ranked sales executive fluent spanish excellent communicator contract review cold calling multi tasker work force management analytical problem solver martsearch jobdiva maxhire sugar crm systems expert experience current business development manager company name city state increased monthly sales implementing strategies develop expand existing customer base cold warm called new existing accounts day developed new customer base consisting accounts generated new accounts implementing effective networking content marketing strategies identified strategic partnerships gathered market information gain competitive advantage targeted new long term business partner prospects closed deals months recruiting staffing industry tracked rfps bids develop new business opportunities optimized current revenue streams networking additional business prospects established clients identified coordinated participated client relationship building activities meetings added value marketing material introducing creative advertising concepts cultivated relationships key players various industries create ongoing mutually beneficial referral systems business development manager company name city state developed integrated market plans efficiently position company brand targeted markets coordinated managed major proposal processes initiation implementation marketed developed key accounts favorably representing company membership community functions researched economic processing factors determine best process sales strategies leveraged existing network contacts new commercial prospects created conducted unique marketing proposal presentations rfp responses maintained date knowledge industry target accounts competitive landscape collaborated account executives penetrate new accounts identify potential customers coordinate service demonstrations generated new sales opportunities direct telephone selling emails leveraged lead generation tools increase profitability product presence marketplace developed growth plans identifying key clients key targets priority service lines answered candidates clients questions regarding recruiting services salary pay rate negotiations job descriptions presented cultivated relationships key players various industries create ongoing mutually beneficial referral systems added value marketing material introducing creative advertising concepts cold warm called new existing accounts day develope new customer base consisting accounts addition supporting additional existing clients nationwide exceeded targeted sales goals talent acquisition consultant account executive company name city state recruited interviewed applicants year increased employee base meet changing staffing needs advised managers market regarding prospect candidates recommend needed changes identified staff vacancies recruited interviewed selected applicants directed personnel training labor relations activities served link management employees handling questions interpreting administering contracts helping resolve work related problems conducted new employee orientation foster positive attitude organizational objectives acted liaison sales representatives accounts generated leads weekly conducted business business telephone sales contacted new existing customers discuss needs could met specific services negotiated prices terms sales service agreements completed calls daily average conversion rate responded client inquiries timely manner achieved customer renewal rate advanced user sugarcrm smart search sales management software generating pipeline account reports weekly maintained detailed account records contact logs using sugarcrm generated new business keeping touch network following new company join accountable full life cycle recruiting including overall client satisfaction clients clients include directv cisco systems aha mobile harman kardon ebay paypal ross stores move realtor com apigee sephora usa accomplishments generated pipeline k net new opportunities month spearheaded company wide prospecting marketing closing endeavors closed new corporate accounts averaging million annual revenue year achieved kpi key performance indicator goal handled highest volume account assigned territory grew new services sales days education bachelors arts sociology university california santa cruz city state usa core classes included environment society studies college member eop club coursework communications psychology coursework marketing advertising minor education one course missing skills careful active listener self starter self motivated hungry growth continuous learning proactive energetic
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business development marketing representative summary motivated marketing manager specializing budgeting project management staff training development thoroughly understands client preferences needs effectively manages sales teams optimize customer satisfaction boost sales highlights skilled ms office excel quickens cubs picklan fluent spanish strong interpersonal skills skilled multi tasker account management brand recognition optimization cross functional team leadership public relations expert excellent communication skills team building expertise consultative sales techniques accomplishments created strategies develop expand existing customer sales resulted number increase monthly sales managed portfolio number accounts totaling amount sales hired trained managed team number successful product managers launched aggressive growth plans helped increase customer base number number customers experience business development marketing representative january current company name city state identified developed evaluated marketing strategies based knowledge company objectives market trends incoming calls dealers consumers maintain healthy reputable relationship dealers management negotiated favorable contract structures fees criteria exceptions researched banking guidelines statutory requirements stay updated new laws applications researched beneficial investment opportunities made recommendations senior management review credit bureau applications consumers decision making approvals declines program guidelines criteria train dealers criteria program guidelines approval accuracy submitting applications developed solid estate tax code knowledge base continued research training assist dealers maintaining favorable look book ratio submitted deals problem solving dealer packages submitted funding house support assigned field representatives market house products direct mail internet leads automated internet advertising etc generating business communicate customers opposing counsels regarding status account review chapter plans objections value interest vehicles order obtain attorney negotiate customer attorneys junior accounting clerk case analyst skip tracer january january company name city state collected data prepare draft settlement packages clients drafted various court documents invoices enclosures attorneys request reconciling payments invoices daily managed communication courts regarding status petitions granted orders analyzed law sources including statutes recorded judicial decisions legal articles constitutions legal codes trained new employees office equipment job duties organized legal memoranda client correspondence processed summons subpoenas appeals motions loan processor january december company name city state adhered federal state compliance guidelines relative retail mortgage lending interviewed average number mortgage loan applicants month performed daily maintenance loan applicant database analyzed applicants financial status credit property evaluation determine feasibility granting loan created financial analysis reports commercial real estate borrowers financial statements lease reviews market research effectively managed number client relationships provided expert financial advice mortgage educational personal loans performed daily maintenance loan applicant database education accounting business certificate accounting cypress community college city state coursework accounting finance business administration certificate management xxxx seminar city state completed mortgage underwriter training legal marketing management seminarlanguages bilingual spanish english affiliations review chapter plans objections value interest vehicles order obtain attorney negotiate customer attorneys skills banking credit decisions credit evaluation advertising business development buyer buying procurement sales calls exceptions advertising leads marketing problem solving filing incoming calls accounting billing clerk invoices payments skip tracer bankruptcy mortgage loans sales account management business development team building marketing plans territory management staff management trainingbusiness development marketing representative summary motivated marketing manager specializing budgeting project management staff training development thoroughly understands client preferences needs effectively manages sales teams optimize customer satisfaction boost sales highlights skilled ms office excel quickens cubs picklan fluent spanish strong interpersonal skills skilled multi tasker account management brand recognition optimization cross functional team leadership public relations expert excellent communication skills team building expertise consultative sales techniques accomplishments created strategies develop expand existing customer sales resulted number increase monthly sales managed portfolio number accounts totaling amount sales hired trained managed team number successful product managers launched aggressive growth plans helped increase customer base number number customers experience business development marketing representative january current company name city state identified developed evaluated marketing strategies based knowledge company objectives market trends incoming calls dealers consumers maintain healthy reputable relationship dealers management negotiated favorable contract structures fees criteria exceptions researched banking guidelines statutory requirements stay updated new laws applications researched beneficial investment opportunities made recommendations senior management review credit bureau applications consumers decision making approvals declines program guidelines criteria train dealers criteria program guidelines approval accuracy submitting applications developed solid estate tax code knowledge base continued research training assist dealers maintaining favorable look book ratio submitted deals problem solving dealer packages submitted funding house support assigned field representatives market house products direct mail internet leads automated internet advertising etc generating business communicate customers opposing counsels regarding status account review chapter plans objections value interest vehicles order obtain attorney negotiate customer attorneys junior accounting clerk case analyst skip tracer january january company name city state collected data prepare draft settlement packages clients drafted various court documents invoices enclosures attorneys request reconciling payments invoices daily managed communication courts regarding status petitions granted orders analyzed law sources including statutes recorded judicial decisions legal articles constitutions legal codes trained new employees office equipment job duties organized legal memoranda client correspondence processed summons subpoenas appeals motions loan processor january december company name city state adhered federal state compliance guidelines relative retail mortgage lending interviewed average number mortgage loan applicants month performed daily maintenance loan applicant database analyzed applicants financial status credit property evaluation determine feasibility granting loan created financial analysis reports commercial real estate borrowers financial statements lease reviews market research effectively managed number client relationships provided expert financial advice mortgage educational personal loans performed daily maintenance loan applicant database education accounting business certificate accounting cypress community college city state coursework accounting finance business administration certificate management xxxx seminar city state completed mortgage underwriter training legal marketing management seminarlanguages bilingual spanish english affiliations review chapter plans objections value interest vehicles order obtain attorney negotiate customer attorneys skills banking credit decisions credit evaluation advertising business development buyer buying procurement sales calls exceptions advertising leads marketing problem solving filing incoming calls accounting billing clerk invoices payments skip tracer bankruptcy mortgage loans sales account management business development team building marketing plans territory management staff management training
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business development manager summary accomplished top performing professional proven success directing leading managing projects campaigns concept completion intensely focused partnering ensure client customer satisfaction consistently exceeds expectations creative strong partnership building skills excellent communicator recognized taking collaborative approach enthusiastic team player highlights technology skills knowledge digital marketing advertising social media linkedin facebook twitter ms office suite word excel outlook powerpoint corporate proprietary software accomplishments online advertising campaign management sales territory management customer client relationship building prioritization multi tasking cross team cross cultural relations training mentoring effective verbal written communication executive interfacing experience business development manager sep sep company name city state online service division contract position beta coordinator project rubicon shopper ready content tools omni channel digital marketing managed worldwide inbound customer partner inquiries microsoft tag platform startup business group supporting facilitating increased sales portfolio sourced top retailer brands facilitate building growth revenue portfolio solicited prospective customers utilizing multiple social media venues linkedin provided analysis customer experiences based set evaluation questions built strong working relationships vendors contributing growth market profitability identifying opportunities introduce new products services researched analyzed online marketing trends advertising tools managed worldwide inbound customer partner inquiries ensuring complete response satisfaction achievement successfully manage rubicon retail customer meetings help drive interest project local retailers based seattle area result built loyal customer list advertising delivery manager oct company name city state operated fast paced online advertising division focus detroit mi territory aol p pioneer leading edge global web services company includes network premium niche content sites extensive offering world class tools platforms one industry largest advertising networks aol engages consumers online advertising services aol owned operated properties third party websites partnered sales team analyze contracts negotiate close deals determined advertising pricing discounts provided forecasting reporting support sales teams monitored campaigns offered strategic analysis client advertising campaign performance facilitated optimization inputs enhanced performance achieved client objectives crafted delivered formal informal presentations sales teams achievement implemented critical analysis identified campaigns running result saved campaigns showing profit effecting bottom line results project manager aug may company name city state managed corporate training projects aimed sales effectiveness huthwaite division informa world leading salesperformance improvement organization founded scientifically validated behavioral research methodologies include internationally renowned spin selling target industries software financial services media transportation pharmaceuticals clients included bank boeing google ibm partnered clients assessed needs organizations defined project scope developed customized sales performance improvement coaching programs would drive real business results provided coaching consulting assessments sales staff managed short long term contracts managed implementation projects concept completion delivering time budget supervised trained coached assigned teams trained new hires measurement assessment tools created implemented improvements processing reporting achievement teamed sales force create deploy template excellence diagnostic sales assessment tool patent pending result provided tool would pinpoint individual strengths weaknesses identify critical gaps sales force business development coordinator jul jul company name city state marketed fine fragrance products high end perfumery house managed team three states stores bpi usa subsidiary paris based bpi division shiseido corporation products included issey miyake jean paul gaultier narciso rodriguez directed product launches trained client employees features advantages use administered budget defined set sales goals successfully built selling team motivating implementing solid sales techniques earned ranking region achievement successfully built selling team motivating implementing solid sales techniques result earned ranking region education bachelor science hotel management university maryland city state skills sales budget business development contracts advertising clients coaching financial services sales new hires sales patent project manager sales force sales staff training sales digital campaign digital marketing increased sales marketing new products online marketing retail retail marketing satisfaction sales goals sales techniques set sales class comprehensive large array data stewardship system forecasting optimization pricing sales team territory sales sales web services award community outreach bpi excel managing projects ms office outlook powerpoint sterling team player word additional information teamed sales force create deploy template excellence diagnostic sales assessment tool patent pending professional affiliations national golden key honor societybusiness development manager summary accomplished top performing professional proven success directing leading managing projects campaigns concept completion intensely focused partnering ensure client customer satisfaction consistently exceeds expectations creative strong partnership building skills excellent communicator recognized taking collaborative approach enthusiastic team player highlights technology skills knowledge digital marketing advertising social media linkedin facebook twitter ms office suite word excel outlook powerpoint corporate proprietary software accomplishments online advertising campaign management sales territory management customer client relationship building prioritization multi tasking cross team cross cultural relations training mentoring effective verbal written communication executive interfacing experience business development manager sep sep company name city state online service division contract position beta coordinator project rubicon shopper ready content tools omni channel digital marketing managed worldwide inbound customer partner inquiries microsoft tag platform startup business group supporting facilitating increased sales portfolio sourced top retailer brands facilitate building growth revenue portfolio solicited prospective customers utilizing multiple social media venues linkedin provided analysis customer experiences based set evaluation questions built strong working relationships vendors contributing growth market profitability identifying opportunities introduce new products services researched analyzed online marketing trends advertising tools managed worldwide inbound customer partner inquiries ensuring complete response satisfaction achievement successfully manage rubicon retail customer meetings help drive interest project local retailers based seattle area result built loyal customer list advertising delivery manager oct company name city state operated fast paced online advertising division focus detroit mi territory aol p pioneer leading edge global web services company includes network premium niche content sites extensive offering world class tools platforms one industry largest advertising networks aol engages consumers online advertising services aol owned operated properties third party websites partnered sales team analyze contracts negotiate close deals determined advertising pricing discounts provided forecasting reporting support sales teams monitored campaigns offered strategic analysis client advertising campaign performance facilitated optimization inputs enhanced performance achieved client objectives crafted delivered formal informal presentations sales teams achievement implemented critical analysis identified campaigns running result saved campaigns showing profit effecting bottom line results project manager aug may company name city state managed corporate training projects aimed sales effectiveness huthwaite division informa world leading salesperformance improvement organization founded scientifically validated behavioral research methodologies include internationally renowned spin selling target industries software financial services media transportation pharmaceuticals clients included bank boeing google ibm partnered clients assessed needs organizations defined project scope developed customized sales performance improvement coaching programs would drive real business results provided coaching consulting assessments sales staff managed short long term contracts managed implementation projects concept completion delivering time budget supervised trained coached assigned teams trained new hires measurement assessment tools created implemented improvements processing reporting achievement teamed sales force create deploy template excellence diagnostic sales assessment tool patent pending result provided tool would pinpoint individual strengths weaknesses identify critical gaps sales force business development coordinator jul jul company name city state marketed fine fragrance products high end perfumery house managed team three states stores bpi usa subsidiary paris based bpi division shiseido corporation products included issey miyake jean paul gaultier narciso rodriguez directed product launches trained client employees features advantages use administered budget defined set sales goals successfully built selling team motivating implementing solid sales techniques earned ranking region achievement successfully built selling team motivating implementing solid sales techniques result earned ranking region education bachelor science hotel management university maryland city state skills sales budget business development contracts advertising clients coaching financial services sales new hires sales patent project manager sales force sales staff training sales digital campaign digital marketing increased sales marketing new products online marketing retail retail marketing satisfaction sales goals sales techniques set sales class comprehensive large array data stewardship system forecasting optimization pricing sales team territory sales sales web services award community outreach bpi excel managing projects ms office outlook powerpoint sterling team player word additional information teamed sales force create deploy template excellence diagnostic sales assessment tool patent pending professional affiliations national golden key honor society
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business development consultant executive summary dynamic financial services business development leader years combined experience diverse banking sales platforms dedicated delivering services excellence surpassing revenue objectives working closely teams clients address needs enforces adherence organizational policies procedures standards well industry regulations blends strong analytical communications acumen generate comprehensive research reports supporting planning decision making senior loan operations specialists skilled collaborating multidisciplinary teams application financing processes core qualifications loan operations documentation compliance guidelines risk mitigation team leadership support investments management home commercial mortgages microsoft office business development negotiations stakeholder relations customer service sales life cycle underwriting requirements financial credit data analysis prospecting referrals professional experience company name city state business development consultant delivered expert consulting services financing operations sales marketing fueled revenues achieved top client satisfaction referrals maintaining top producer ranking securing new clients monthly forged cultivated productive relationships customers team members facilitating full sales process identifying addressing individual needs developed implemented process improvement plans based client feedback operational monitoring served key expert products services skillfully representing brand overall offerings company name city state business development manager spearheaded new business development leading turnaround performing product lines achieve objectives improved bottom line profit securing business new clients monthly generating quality leads implementing client acquisition strategies effectively targeting valuable business opportunities orchestrated diversification offerings increasing sales new product launches consistently exceeded quotas new account penetration territory expansion liaised potential customers telephone email person addressing inquiries recommending products services alignment individual needs company name city state branch manager coordinated talented team committed development retention profitable client base managed administered accounts opening loan applications monthly reporting teller transactions customer services sales staff evaluation new hiring boosted loan deposit rates elevating branch highest performer customer satisfaction scores applied expertise fiserv business process manager ultipro taleo continuity control connections applink mortgagebot tools company name city state branch manager loan officer progressed various roles starting loan officer position culminating branch manager title managed administered consumer real estate loan operations various offices drove smooth transition newly acquired smith county state bank trust department consolidating team approved oversaw payroll bills payment budgeting reporting advertising provided staff leadership evaluations salary adjustments interviews hiring education bachelor science business northwestern oklahoma state university city state major agricultural business minor business administration leadership training leader effectiveness training city state peoples bank annual leadership training program schools lending principles schools banking city state associations kansas notary publickansas notary public augusta chamber commerce board member saint francis community services foster parent nationwide mortgage licensing system nmls previously registered
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business development manager professional summary seasoned business development professional seeking leadership position increasing responsibility room contribute company success accomplished business development manager innovative leadership style expertise brand positioning strategies outstanding sales marketing business development account management talents great influencing communication strengths personable team player able relate easily people backgrounds consultative flexible approach strong record accomplishment years sales marketing territory high achieving business development manager offering year track record success improving sales growing company customer base effective program management strategic planning team leadership years experience converting sales leads effectively managing multiple territories highly skilled forecasting project management strategic planning top notch communication abilities skills key decision making marketing verbal written communication strategic planning excellent networking relationship building management conflict resolution goals performance new business development territory management account management development product service sales work history business development manager company name city state accounts included skyworks finisar broadcom macom semi microchip gcs northrop grumman nxp cypress grew territory k year year organized trade shows semicon cs mantech devised swot analysis create execute business plan supporting achievement established quotas capitalized industry marketplace trends strategize solutions enhance business operations established relationships key decision makers customer organization promote growth retention identified pursued valuable business opportunities generate new company revenue improve bottom line profit identified key products services customers used data devise innovative sales marketing plans enabling dramatic growth represented company promoted products conferences trade association meetings negotiated contracts clients collaborated company departments develop new strategies capitalize emerging customer market trends regional sales manager company name city state sell precious non precious metal sputtering targets evaporation materials ww key account manager skyworks avago triquint jdsu saint gobain manage global account teams account development planning execution territory value annual growth sell semiconductor wireless medical photonics industries customer contract negotiations customer reports quarterly business reviews work closely engineering customers offer value based products responsible leadership team development training materion develop critical relationships levels customers also materion senior account manager company name city state sold chip assembly equipment flip chip wafer bumping services leasing services singapore start trying gain entry u market trained equipment technology singapore customers included chip assembly houses foundries chip manufacturers senior account manager company name city state sold design management collaboration software chip designers eda industry sold engineers c level executives customers included chip design houses fairchild amd com juniper networks etc annual quota worked engineers selling value proposition decreased design cycle time responsible weekly forecasts budgets customer call reports weekly customer updates quarterly sales meetings weekly sales technical conference callssenior account manager company name city state sold e commerce data management software partnered ariba start company software linked customers erp systems sap oracle baan jd edwards sold fortune semiconductor customers lsi micron st micro philips etc territory u east west coasts europe senior account manager company name city state sold pvd materials sputtering targets semiconductor industry key account manager customers az ca northwest hyundai motorola conexant micron grew northwest territory k yr million yr years senior buyer program manager company name city state program manager idt subsystems planner buyer components worked closely end customer subcontractors solectron plus flextronics education certified professional coach coaching institute professional excellence coaching city bachelor science business administration marketing university tulsa city attended numerous training seminars sales management team building leadership accomplishments supplier year awards skyworks irc team builder certified draw success trainer team development success sales training certified ama miller heiman bosworth solution selling techniques coaching certified ipec institute professional excellence coaching coach certified life solutions coach personal empowerment individuals teams negotiation certified karrass negotiator affiliations industry associations member fab owners association technical program committee member cs mantech additional information kyle cease meditation retreat tony robbins upw event michael beckwith program dr joe dispenza follower skills key decision making team leadership marketing verbal written communication strategic planning excellent networking relationship building management conflict resolution goals performance new business development territory management account management product service saleswork history business development manager company name city state accounts included skyworks finisar broadcom macom semi microchip gcs northrop grumman nxp cypress grew territory k year year organized trade shows semicon cs mantech devised swot analysis create execute business plan supporting achievement established quotas capitalized industry marketplace trends strategize solutions enhance business operations established relationships key decision makers customer organization promote growth retention identified pursued valuable business opportunities generate new company revenue improve bottom line profit identified key products services customers used data devise innovative sales marketing plans enabling dramatic growth represented company promoted products conferences trade association meetings negotiated contracts clients collaborated company departments develop new strategies capitalize emerging customer market trends regional sales manager company name city state sell precious non precious metal sputtering targets evaporation materials ww key account manager skyworks avago triquint jdsu saint gobain manage global account teams account development planning execution territory value annual growth sell semiconductor wireless medical photonics industries customer contract negotiations customer reports quarterly business reviews work closely engineering customers offer value based products responsible leadership team development training materion develop critical relationships levels customers also materion senior account manager company name city state sold chip assembly equipment flip chip wafer bumping services leasing services singapore start trying gain entry u market trained equipment technology singapore customers included chip assembly houses foundries chip manufacturers senior account manager company name city state sold design management collaboration software chip designers eda industry sold engineers c level executives customers included chip design houses fairchild amd com juniper networks etc annual quota worked engineers selling value proposition decreased design cycle time responsible weekly forecasts budgets customer call reports weekly customer updates quarterly sales meetings weekly sales technical conference calls senior account manager company name city state sold e commerce data management software partnered ariba start company software linked customers erp systems sap oracle baan jd edwards sold fortune semiconductor customers lsi micron st micro philips etc territory u east west coasts europe senior account manager company name city state sold pvd materials sputtering targets semiconductor industry key account manager customers az ca northwest hyundai motorola conexant micron grew northwest territory k yr million yr years senior buyer program manager company name city state program manager idt subsystems planner buyer components worked closely end customer subcontractors solectron plus flextronicsbusiness development manager professional summary seasoned business development professional seeking leadership position increasing responsibility room contribute company success accomplished business development manager innovative leadership style expertise brand positioning strategies outstanding sales marketing business development account management talents great influencing communication strengths personable team player able relate easily people backgrounds consultative flexible approach strong record accomplishment years sales marketing territory high achieving business development manager offering year track record success improving sales growing company customer base effective program management strategic planning team leadership years experience converting sales leads effectively managing multiple territories highly skilled forecasting project management strategic planning top notch communication abilities skills key decision making marketing verbal written communication strategic planning excellent networking relationship building management conflict resolution goals performance new business development territory management account management development product service sales work history business development manager company name city state accounts included skyworks finisar broadcom macom semi microchip gcs northrop grumman nxp cypress grew territory k year year organized trade shows semicon cs mantech devised swot analysis create execute business plan supporting achievement established quotas capitalized industry marketplace trends strategize solutions enhance business operations established relationships key decision makers customer organization promote growth retention identified pursued valuable business opportunities generate new company revenue improve bottom line profit identified key products services customers used data devise innovative sales marketing plans enabling dramatic growth represented company promoted products conferences trade association meetings negotiated contracts clients collaborated company departments develop new strategies capitalize emerging customer market trends regional sales manager company name city state sell precious non precious metal sputtering targets evaporation materials ww key account manager skyworks avago triquint jdsu saint gobain manage global account teams account development planning execution territory value annual growth sell semiconductor wireless medical photonics industries customer contract negotiations customer reports quarterly business reviews work closely engineering customers offer value based products responsible leadership team development training materion develop critical relationships levels customers also materion senior account manager company name city state sold chip assembly equipment flip chip wafer bumping services leasing services singapore start trying gain entry u market trained equipment technology singapore customers included chip assembly houses foundries chip manufacturers senior account manager company name city state sold design management collaboration software chip designers eda industry sold engineers c level executives customers included chip design houses fairchild amd com juniper networks etc annual quota worked engineers selling value proposition decreased design cycle time responsible weekly forecasts budgets customer call reports weekly customer updates quarterly sales meetings weekly sales technical conference callssenior account manager company name city state sold e commerce data management software partnered ariba start company software linked customers erp systems sap oracle baan jd edwards sold fortune semiconductor customers lsi micron st micro philips etc territory u east west coasts europe senior account manager company name city state sold pvd materials sputtering targets semiconductor industry key account manager customers az ca northwest hyundai motorola conexant micron grew northwest territory k yr million yr years senior buyer program manager company name city state program manager idt subsystems planner buyer components worked closely end customer subcontractors solectron plus flextronics education certified professional coach coaching institute professional excellence coaching city bachelor science business administration marketing university tulsa city attended numerous training seminars sales management team building leadership accomplishments supplier year awards skyworks irc team builder certified draw success trainer team development success sales training certified ama miller heiman bosworth solution selling techniques coaching certified ipec institute professional excellence coaching coach certified life solutions coach personal empowerment individuals teams negotiation certified karrass negotiator affiliations industry associations member fab owners association technical program committee member cs mantech additional information kyle cease meditation retreat tony robbins upw event michael beckwith program dr joe dispenza follower skills key decision making team leadership marketing verbal written communication strategic planning excellent networking relationship building management conflict resolution goals performance new business development territory management account management product service saleswork history business development manager company name city state accounts included skyworks finisar broadcom macom semi microchip gcs northrop grumman nxp cypress grew territory k year year organized trade shows semicon cs mantech devised swot analysis create execute business plan supporting achievement established quotas capitalized industry marketplace trends strategize solutions enhance business operations established relationships key decision makers customer organization promote growth retention identified pursued valuable business opportunities generate new company revenue improve bottom line profit identified key products services customers used data devise innovative sales marketing plans enabling dramatic growth represented company promoted products conferences trade association meetings negotiated contracts clients collaborated company departments develop new strategies capitalize emerging customer market trends regional sales manager company name city state sell precious non precious metal sputtering targets evaporation materials ww key account manager skyworks avago triquint jdsu saint gobain manage global account teams account development planning execution territory value annual growth sell semiconductor wireless medical photonics industries customer contract negotiations customer reports quarterly business reviews work closely engineering customers offer value based products responsible leadership team development training materion develop critical relationships levels customers also materion senior account manager company name city state sold chip assembly equipment flip chip wafer bumping services leasing services singapore start trying gain entry u market trained equipment technology singapore customers included chip assembly houses foundries chip manufacturers senior account manager company name city state sold design management collaboration software chip designers eda industry sold engineers c level executives customers included chip design houses fairchild amd com juniper networks etc annual quota worked engineers selling value proposition decreased design cycle time responsible weekly forecasts budgets customer call reports weekly customer updates quarterly sales meetings weekly sales technical conference calls senior account manager company name city state sold e commerce data management software partnered ariba start company software linked customers erp systems sap oracle baan jd edwards sold fortune semiconductor customers lsi micron st micro philips etc territory u east west coasts europe senior account manager company name city state sold pvd materials sputtering targets semiconductor industry key account manager customers az ca northwest hyundai motorola conexant micron grew northwest territory k yr million yr years senior buyer program manager company name city state program manager idt subsystems planner buyer components worked closely end customer subcontractors solectron plus flextronics
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business development representative accomplishments achievement driven results oriented individual interested working business management sales summary youthful yet mature willing learn grow excited finding challenging position gives opportunity contribute quick learner attention detail excellent ability think box solve problems superb leadership intrapersonal people skills flexible open new challenges professional summary achievement driven results oriented individual interested working business management sales skills ms office suite salesforce com pipedrive com birst intradiem reports cpr certification ms office suite salesforce com pipedrive com birst intradiem reports cpr certification motivated dedicated team player highly competitive interpersonal skills salesforce com pipedrive com birst intradiem reports ms office suite self motivated dedicated team player highly competitive interpersonal skills salesforce com pipedrive com birst intradiem reports ms office suite mailchimp com self motivated dedicated team player highly competitive interpersonal skills work history business development representative current company name city state increased gross revenue month generate new business adding new retailers working existing retailers strengthen grow relationship develop relationships retailers cold calls email campaigns decision makers follow touches days plan new prospects set appointments strengthen existing accounts growing product feed improving pricing demonstrate solution configure website integration sales development representative current company name city state maintain positive energy sales floor achieved monthly quota grew sales k q earning title top sdr globally revenue demos generated q completed daily cold calls average hours talk time increased kpi fold month month first days employment participate training continuing education opportunities offered management senior sales producer company name city state consistently surpassed agency standard policies month establish referral network based loan originators real estate agents new used car motorsports salesmen personal network developed marketing partnership campaigns using mix targeted mailers telemarketing email drip campaigns followed typical sales procedures internet inbound sales leads probed life financial service opportunities customers provided customers utmost understanding loss stood liaison customer claims department completed customer service requests timely manner solved underwriting obstacles customers new business business development company name city state successfully implemented company wide business development process led month increase gross revenue target set ceo prospect new retailers cold calls email campaigns decision makers met quota boarding new vendors month strengthen existing accounts proactively growing vendor product feed improving pricing followed call email cadence entire sales cycle demonstrate solution configure website integration senior sales producer company name city state consistently surpassed agency standard policies month establish referral network based loan originators real estate agents new used car motorsports salesmen personal network developed marketing partnership campaigns using mix targeted mailers telemarketing email drip campaigns followed typical sales procedures internet inbound sales leads probed life financial service opportunities customers provided customers utmost understanding loss stood liaison customer claims department completed customer service requests timely manner solved underwriting obstacles customers new business success management reporting analyst company name city state documented new reports engine data dictionary report content ran monthly weekly adoption reports upper management review ran reports organized data presentable document client meetings upload weekly reports salesforce com companywide viewing conducted classroom training reporting system created web help videos sales operations support worked minimal supervision variety assignments several departments completed assignments accurately ahead deadlines organized salesforce com accounts correct business categories updated contact information marketing campaigns managed salesforce com console manage outbound calls business directors executives conducted telephone surveys outbound calls customers industry workers created maintained data sales demo environment managed assigned training courses new employees research customer data new markets sales development representative current company name city state maintain positive energy sales floor achieved monthly quota grew sales k q earning title top sdr globally revenue demos generated q completed daily cold calls average hours talk time increased kpi fold month month first days employment participate training continuing education opportunities offered management business development success management company name city state managed salesforce com console prospected outbound calls business directors executives conducted telephone surveys outbound calls customers industry workers created maintained data sales demo environment managed assigned training courses new employees research customer data new markets documented new reports engine data dictionary report content ran monthly weekly adoption reports upper management review organized data birst reporting presentable document client meetings upload weekly reports salesforce com companywide viewing conducted classroom training reporting system created web help videos interests assistant coach cherokee youth lacrosse member sigma alpha epsilon fraternity morehead state university football team education bachelors december kennesaw state university coles college business city state ph professional sales credit hours earned expected kennesaw state university coles college business city state skills agency com content cpr client customer service data dictionary email financial marketing meetings ms office suite network policies pricing real estate reporting research sales supervision surveys telemarketing telephone underwriting website additional information activities assistant coach cherokee youth lacrosse member sigma alpha epsilon fraternity morehead state university football teambusiness development representative accomplishments achievement driven results oriented individual interested working business management sales summary youthful yet mature willing learn grow excited finding challenging position gives opportunity contribute quick learner attention detail excellent ability think box solve problems superb leadership intrapersonal people skills flexible open new challenges professional summary achievement driven results oriented individual interested working business management sales skills ms office suite salesforce com pipedrive com birst intradiem reports cpr certification ms office suite salesforce com pipedrive com birst intradiem reports cpr certification motivated dedicated team player highly competitive interpersonal skills salesforce com pipedrive com birst intradiem reports ms office suite self motivated dedicated team player highly competitive interpersonal skills salesforce com pipedrive com birst intradiem reports ms office suite mailchimp com self motivated dedicated team player highly competitive interpersonal skills work history business development representative current company name city state increased gross revenue month generate new business adding new retailers working existing retailers strengthen grow relationship develop relationships retailers cold calls email campaigns decision makers follow touches days plan new prospects set appointments strengthen existing accounts growing product feed improving pricing demonstrate solution configure website integration sales development representative current company name city state maintain positive energy sales floor achieved monthly quota grew sales k q earning title top sdr globally revenue demos generated q completed daily cold calls average hours talk time increased kpi fold month month first days employment participate training continuing education opportunities offered management senior sales producer company name city state consistently surpassed agency standard policies month establish referral network based loan originators real estate agents new used car motorsports salesmen personal network developed marketing partnership campaigns using mix targeted mailers telemarketing email drip campaigns followed typical sales procedures internet inbound sales leads probed life financial service opportunities customers provided customers utmost understanding loss stood liaison customer claims department completed customer service requests timely manner solved underwriting obstacles customers new business business development company name city state successfully implemented company wide business development process led month increase gross revenue target set ceo prospect new retailers cold calls email campaigns decision makers met quota boarding new vendors month strengthen existing accounts proactively growing vendor product feed improving pricing followed call email cadence entire sales cycle demonstrate solution configure website integration senior sales producer company name city state consistently surpassed agency standard policies month establish referral network based loan originators real estate agents new used car motorsports salesmen personal network developed marketing partnership campaigns using mix targeted mailers telemarketing email drip campaigns followed typical sales procedures internet inbound sales leads probed life financial service opportunities customers provided customers utmost understanding loss stood liaison customer claims department completed customer service requests timely manner solved underwriting obstacles customers new business success management reporting analyst company name city state documented new reports engine data dictionary report content ran monthly weekly adoption reports upper management review ran reports organized data presentable document client meetings upload weekly reports salesforce com companywide viewing conducted classroom training reporting system created web help videos sales operations support worked minimal supervision variety assignments several departments completed assignments accurately ahead deadlines organized salesforce com accounts correct business categories updated contact information marketing campaigns managed salesforce com console manage outbound calls business directors executives conducted telephone surveys outbound calls customers industry workers created maintained data sales demo environment managed assigned training courses new employees research customer data new markets sales development representative current company name city state maintain positive energy sales floor achieved monthly quota grew sales k q earning title top sdr globally revenue demos generated q completed daily cold calls average hours talk time increased kpi fold month month first days employment participate training continuing education opportunities offered management business development success management company name city state managed salesforce com console prospected outbound calls business directors executives conducted telephone surveys outbound calls customers industry workers created maintained data sales demo environment managed assigned training courses new employees research customer data new markets documented new reports engine data dictionary report content ran monthly weekly adoption reports upper management review organized data birst reporting presentable document client meetings upload weekly reports salesforce com companywide viewing conducted classroom training reporting system created web help videos interests assistant coach cherokee youth lacrosse member sigma alpha epsilon fraternity morehead state university football team education bachelors december kennesaw state university coles college business city state ph professional sales credit hours earned expected kennesaw state university coles college business city state skills agency com content cpr client customer service data dictionary email financial marketing meetings ms office suite network policies pricing real estate reporting research sales supervision surveys telemarketing telephone underwriting website additional information activities assistant coach cherokee youth lacrosse member sigma alpha epsilon fraternity morehead state university football team
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sr business development manager professional summary highly organized sales professional years sales exceptional outside sales representative consistently achieves annual sales quotas increases overall customer base several fields including telecom advertising software solutions effectively grows brand awareness increased market penetration new market development experienced presenting selling senior level ceo cfo etc decision makers various types verticals including technology healthcare entertainment logistics retail chains hospitality etc work history sr business development manager current company name city state surpassed annual quota scheduled attended least appointments week organized joint sale calls current customers outside vendors including w hotel atlanta hawks trugreen lg etc vast knowledge use salesfore com successful working senior level decision makers various verticals including hospitality technology logistics healthcare contractors etc maintain strong ties iot operations sales engineering accounting legal teams support customers interact finance operations ensure compliance financial obligations accounts payable credits entrepreneur current company name city state developed implemented comprehensive salesperson training program prospected obtain new accounts maintaining relationships existing accounts directed targeted marketing efforts introduced new products promoted product visibility optimized ride ad website social media accounts boost traffic sites sr business development manager company name city state surpassed annual quota scheduled attended least appointments week organized joint sale calls current customers outside vendors including w hotel atlanta hawks trugreen lg etc vast knowledge use salesfore com successful working senior level decision makers various verticals including hospitality technology logistics healthcare contractors etc maintain strong ties iot operations sales engineering accounting legal teams support customers interact finance operations ensure compliance financial obligations accounts payable credits business account executive company name city state exceeded quota monthly basis averaging plan handled highest volume account assigned territory closing education business account executive company name city state exceeded quota monthly basis averaging plan handled highest volume account assigned territory closing wellstar health group locations ongoing generation new leads relationship building property managers building owners referral partners social media cold calling door door sales recognized triple threat award data phone sales tv sales work senior level decision makers various verticals including hospitality logistics healthcare retail contractors etc manage territory high activity comprehensive business plan senior account manager company name city state managed portfolio accounts generating million sales revenue led sales calls team members establish sales customer retention goals assisted clients building networking sites increasing overall profitability business maintaining excellent knowledge products services saas websites etc order understand customers needs provide solutions needs work senior level decision makers various verticals including hospitality logistics healthcare retail contractors etc maintained average retention rate sales consultant company name city state established new accounts earning combined profit k year recognized top sales generator increasing sales level alone received company employee performance award maintaining record sales achievement growth five months row exceeded targeted sales goals senior account executive company name city state adhered federal state compliance guidelines relative retail mortgage lending interviewed average mortgage loan applicants month received employee month award rate closed loans executed loan origination process including ordering credit reports appraisals preliminary title reports provided expert financial advice mortgages governmeand personal loans closed assisted closing nearly million loans accomplishments ranked top performer averaging sales quota month recipient triple threat comcast business managed portfolio accounts generating million sales revenue networx systems handled highest volume account assigned territory comcast business selling managing wellstar health system recipient account manager month award multiple times networx systems earned winner circle award increased sales volume adding two largest accounts w hotel lg southeast region skills customer targeting contract negotiations prospecting internet marketing natural leader marketing advertising strong work ethic talented negotiator conflict resolution techniques hiring training supervision operations management market research employee recruiting education associate arts enterprise state junior college bachelor science troy university city state highlights accounting accounts payable business development business plan closing cold calling com credit crm clients finance financial legal logistics managing network networking profit relationship building retail sales selling strategic phone tv websitessr business development manager professional summary highly organized sales professional years sales exceptional outside sales representative consistently achieves annual sales quotas increases overall customer base several fields including telecom advertising software solutions effectively grows brand awareness increased market penetration new market development experienced presenting selling senior level ceo cfo etc decision makers various types verticals including technology healthcare entertainment logistics retail chains hospitality etc work history sr business development manager current company name city state surpassed annual quota scheduled attended least appointments week organized joint sale calls current customers outside vendors including w hotel atlanta hawks trugreen lg etc vast knowledge use salesfore com successful working senior level decision makers various verticals including hospitality technology logistics healthcare contractors etc maintain strong ties iot operations sales engineering accounting legal teams support customers interact finance operations ensure compliance financial obligations accounts payable credits entrepreneur current company name city state developed implemented comprehensive salesperson training program prospected obtain new accounts maintaining relationships existing accounts directed targeted marketing efforts introduced new products promoted product visibility optimized ride ad website social media accounts boost traffic sites sr business development manager company name city state surpassed annual quota scheduled attended least appointments week organized joint sale calls current customers outside vendors including w hotel atlanta hawks trugreen lg etc vast knowledge use salesfore com successful working senior level decision makers various verticals including hospitality technology logistics healthcare contractors etc maintain strong ties iot operations sales engineering accounting legal teams support customers interact finance operations ensure compliance financial obligations accounts payable credits business account executive company name city state exceeded quota monthly basis averaging plan handled highest volume account assigned territory closing education business account executive company name city state exceeded quota monthly basis averaging plan handled highest volume account assigned territory closing wellstar health group locations ongoing generation new leads relationship building property managers building owners referral partners social media cold calling door door sales recognized triple threat award data phone sales tv sales work senior level decision makers various verticals including hospitality logistics healthcare retail contractors etc manage territory high activity comprehensive business plan senior account manager company name city state managed portfolio accounts generating million sales revenue led sales calls team members establish sales customer retention goals assisted clients building networking sites increasing overall profitability business maintaining excellent knowledge products services saas websites etc order understand customers needs provide solutions needs work senior level decision makers various verticals including hospitality logistics healthcare retail contractors etc maintained average retention rate sales consultant company name city state established new accounts earning combined profit k year recognized top sales generator increasing sales level alone received company employee performance award maintaining record sales achievement growth five months row exceeded targeted sales goals senior account executive company name city state adhered federal state compliance guidelines relative retail mortgage lending interviewed average mortgage loan applicants month received employee month award rate closed loans executed loan origination process including ordering credit reports appraisals preliminary title reports provided expert financial advice mortgages governmeand personal loans closed assisted closing nearly million loans accomplishments ranked top performer averaging sales quota month recipient triple threat comcast business managed portfolio accounts generating million sales revenue networx systems handled highest volume account assigned territory comcast business selling managing wellstar health system recipient account manager month award multiple times networx systems earned winner circle award increased sales volume adding two largest accounts w hotel lg southeast region skills customer targeting contract negotiations prospecting internet marketing natural leader marketing advertising strong work ethic talented negotiator conflict resolution techniques hiring training supervision operations management market research employee recruiting education associate arts enterprise state junior college bachelor science troy university city state highlights accounting accounts payable business development business plan closing cold calling com credit crm clients finance financial legal logistics managing network networking profit relationship building retail sales selling strategic phone tv websites
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business development leader summary business development manager experienced leader years experience working sales marketing business development specialization identifying developing maintaining new strategic business partnerships propelled small chemical trading firm flourishing manufacturer national distributor global manufacturer sole trading partner highly motivated tough negotiator excellent verbal written skills expertise engaging decision making devising winning sales strategies solutions innovative adaptable analytical action oriented flexible working suppliers customers dynamic international markets developed sole selling agencies different manufacturers different countries encompassing different products experienced working collaboratively cross functional teams technical legal finance sales marketing bringing creativity complex problem solving skills entrepreneurial drive unceasing spirit endeavors skills strong business acumen managing cross functional teams motivational management style sales pricing strategies customer focused sales leader new product market development strategic sourcing hedging data driven decision making demand prediction supply chain resource management cost control profit maximization project planning development business forecasting strategy ms office suite adobe photoshop macromedia flash dreamweaver programming skills html c c experience business development leader partner director feb nov company name city spearheaded company wide marketing campaigns introducing new products boosted sales year increased gross profit net profit editda less years ensured long term profitability researching renegotiating vendor customer contracts identified eliminated loss making products promoted profitable ones single handedly developed large customer base new product range increasing sales zero base million years demonstrated strong leadership recruiting training managing employees different locations multiple departments managed accounts customers directly retaining almost till date strategically sourced products negotiated long term contracts consistently beating aggressive competition reverse auctions win business major manufacturer gained market share post recession years segmenting customer base servicing new specialized niches developed implemented employee welfare policies company policies ethical way conducting business assisted preparing balance sheets filing multiple tax returns including income tax excise duty service tax value added tax goods service tax worked closely auditors set budgets expenses negotiating secured unsecured credit lines banks teaching assistant aug dec company name graduate teaching assistant worked two half year graduate teaching assistant teaching organic chemistry laboratory undergraduates trained students basic semi advanced theoretical laboratory skills organic chemistry responsibilities presented lectures class students conducted multiple one one student review sessions responsible making presentations teaching course material teaching lab skills grading assignments final exams education training masters science organic chemistry may organic chemistry research thesis option virginia tech bachelor technology dyes intermediates institute chemical technology may dyes intermediates institute chemical technology research publication catalyzed amination tetrahedron letters research project mild convenient ways prepare n alkyl tacrines june may may skills dreamweaver adobe photoshop balance sheets basic budgets c c chemistry contracts cost control credit clients decision making delivery filing macromedia flash forecasting functional gross profit html leadership leadership skills letters logistics managing manufacturing processes marketing market market development ms office suite win negotiating negotiator policies presentations pricing strategies profit programming project planning development publication quality quality assurance recruiting researching research sales self starter strategy strategicsourcing supply chain tax tax returns teachingbusiness development leader summary business development manager experienced leader years experience working sales marketing business development specialization identifying developing maintaining new strategic business partnerships propelled small chemical trading firm flourishing manufacturer national distributor global manufacturer sole trading partner highly motivated tough negotiator excellent verbal written skills expertise engaging decision making devising winning sales strategies solutions innovative adaptable analytical action oriented flexible working suppliers customers dynamic international markets developed sole selling agencies different manufacturers different countries encompassing different products experienced working collaboratively cross functional teams technical legal finance sales marketing bringing creativity complex problem solving skills entrepreneurial drive unceasing spirit endeavors skills strong business acumen managing cross functional teams motivational management style sales pricing strategies customer focused sales leader new product market development strategic sourcing hedging data driven decision making demand prediction supply chain resource management cost control profit maximization project planning development business forecasting strategy ms office suite adobe photoshop macromedia flash dreamweaver programming skills html c c experience business development leader partner director feb nov company name city spearheaded company wide marketing campaigns introducing new products boosted sales year increased gross profit net profit editda less years ensured long term profitability researching renegotiating vendor customer contracts identified eliminated loss making products promoted profitable ones single handedly developed large customer base new product range increasing sales zero base million years demonstrated strong leadership recruiting training managing employees different locations multiple departments managed accounts customers directly retaining almost till date strategically sourced products negotiated long term contracts consistently beating aggressive competition reverse auctions win business major manufacturer gained market share post recession years segmenting customer base servicing new specialized niches developed implemented employee welfare policies company policies ethical way conducting business assisted preparing balance sheets filing multiple tax returns including income tax excise duty service tax value added tax goods service tax worked closely auditors set budgets expenses negotiating secured unsecured credit lines banks teaching assistant aug dec company name graduate teaching assistant worked two half year graduate teaching assistant teaching organic chemistry laboratory undergraduates trained students basic semi advanced theoretical laboratory skills organic chemistry responsibilities presented lectures class students conducted multiple one one student review sessions responsible making presentations teaching course material teaching lab skills grading assignments final exams education training masters science organic chemistry may organic chemistry research thesis option virginia tech bachelor technology dyes intermediates institute chemical technology may dyes intermediates institute chemical technology research publication catalyzed amination tetrahedron letters research project mild convenient ways prepare n alkyl tacrines june may may skills dreamweaver adobe photoshop balance sheets basic budgets c c chemistry contracts cost control credit clients decision making delivery filing macromedia flash forecasting functional gross profit html leadership leadership skills letters logistics managing manufacturing processes marketing market market development ms office suite win negotiating negotiator policies presentations pricing strategies profit programming project planning development publication quality quality assurance recruiting researching research sales self starter strategy strategicsourcing supply chain tax tax returns teaching
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business development rep summary results oriented high energy ambitious marketing professional successful record accomplishments years experience sales marketing business development passionate skilled social media expert five years experience managing professional social media accounts content marketing major strengths include strong team leadership excellent communication skills competency versatility attention detail well supervisory skills including hiring termination scheduling training administrative tasks thrives fast paced environments adheres tight deadlines using time management knowledge current emerging digital marketing trends clear vision accomplish company goals proven ability drive company growth brand awareness creative highly effective communications recognized co workers managers positive self starter exceptional work ethic ability multi task three years working virtual environment maintaining record exceeding monthly goals experience company name september july business development rep city state reached daily goal set company month generating warm leads contracted vendors sales teams provide business technology services met revenue lead generation goals means proactive prospecting making calls day used strong selling influencing skills qualify average quality leads day logged customer contacts exceptional notes company crm halo attended sales meetings vendor training local trade shows stay current technology saas company name january february city state created managed new social media profiles drycon carpets nashville months achieved highest month sales june july sales increased planned executed successful seo ppc campaigns using adsense adwords implemented current marketing trends digital strategies projects various industries designed responsive user friendly websites clients various b b b c industries build brand awareness increase online traffic generate new repeat sales wordpress wix godaddy platforms implemented managed seo best practices websites social media posts blogs online content used keyword analysis based industry using spyfu jaxxy created implemented automated email marketing campaigns using mailchimp hubspot aweber created managed updated social media presence including industry specific content optimized posts using hootsuite buffer co schedule optimized planned successful online marketing ads targeted audiences based budget spend provided clients facebook ads twitter ads instagram company name march may business development coordinator city state responsible boarding operations new customers represented annual revenue new customers top line contribution organization equaled ytd growth plan key account relationship management top fulfillment customers saved business competitive threat higher price worked cross functionally operations implement b b solutions client specific oversight margin management impacting improvement profitability competitive wholesale distribution business achieved new account sales quota years plan key contributor start business unit division implementing e commerce fulfillment solution resulted first year launch assisted designing literature webinar content education materials internal external communication value proposition prospective customers still utilized today managed enrollment booth set multiple trade association shows year recruited multi million dollar distributor accounts years co managed travel expense budget plan excess k annually coordinated travel support required service high profile customers briefed vp business development day day issues affecting business development identified areas opportunity improvement designed created marketing collateral sales meetings trade shows company executives saving ndc thousands dollars creative outsourcing year implemented evolved high impact strategies target new business opportunities tap new markets developed improved marketing promotional opportunities non traditional markets new existing member recruitment monitored market conditions product innovations competitor activity adjusted sales approach address latest market developments existing future accounts delivered exceptional customer service existing accounts prospects strengthen customer loyalty provided executive level administrative duties needed including january january assistant site manager city state assisted managing team professionals performed administrative duties needed performed managerial duties site manager keep business activities progressing served mentor junior team members influenced grow professionally company streamlined strategic initiatives ensure maximum amount mortgage loans closed month regions bank created new processes systems implemented increase customer service satisfaction resolved data issues completed appraisals title work timely manner submitting completed documents regions mortgage processing center managed quality communication customer support product representation top client regions bank education training full sail university masters science internet marketing internet marketing university phoenix bachelors science marketing business marketing business july accredited medical sales hida january january digital marketing shaw academy august blogging content management shaw academy february web development shaw academy skills administrative duties ad ads approach b b budget planning budget business development competitive content content management crm client clients customer service customer support designing e commerce e mail email google analytics html image notes managerial managing marketing strategy marketing market marketing collateral materials medical sales meetings mentor mortgage loans online marketing processes project management quality recruitment relationship management selling sales strategic trade shows web development websitesbusiness development rep summary results oriented high energy ambitious marketing professional successful record accomplishments years experience sales marketing business development passionate skilled social media expert five years experience managing professional social media accounts content marketing major strengths include strong team leadership excellent communication skills competency versatility attention detail well supervisory skills including hiring termination scheduling training administrative tasks thrives fast paced environments adheres tight deadlines using time management knowledge current emerging digital marketing trends clear vision accomplish company goals proven ability drive company growth brand awareness creative highly effective communications recognized co workers managers positive self starter exceptional work ethic ability multi task three years working virtual environment maintaining record exceeding monthly goals experience company name september july business development rep city state reached daily goal set company month generating warm leads contracted vendors sales teams provide business technology services met revenue lead generation goals means proactive prospecting making calls day used strong selling influencing skills qualify average quality leads day logged customer contacts exceptional notes company crm halo attended sales meetings vendor training local trade shows stay current technology saas company name january february city state created managed new social media profiles drycon carpets nashville months achieved highest month sales june july sales increased planned executed successful seo ppc campaigns using adsense adwords implemented current marketing trends digital strategies projects various industries designed responsive user friendly websites clients various b b b c industries build brand awareness increase online traffic generate new repeat sales wordpress wix godaddy platforms implemented managed seo best practices websites social media posts blogs online content used keyword analysis based industry using spyfu jaxxy created implemented automated email marketing campaigns using mailchimp hubspot aweber created managed updated social media presence including industry specific content optimized posts using hootsuite buffer co schedule optimized planned successful online marketing ads targeted audiences based budget spend provided clients facebook ads twitter ads instagram company name march may business development coordinator city state responsible boarding operations new customers represented annual revenue new customers top line contribution organization equaled ytd growth plan key account relationship management top fulfillment customers saved business competitive threat higher price worked cross functionally operations implement b b solutions client specific oversight margin management impacting improvement profitability competitive wholesale distribution business achieved new account sales quota years plan key contributor start business unit division implementing e commerce fulfillment solution resulted first year launch assisted designing literature webinar content education materials internal external communication value proposition prospective customers still utilized today managed enrollment booth set multiple trade association shows year recruited multi million dollar distributor accounts years co managed travel expense budget plan excess k annually coordinated travel support required service high profile customers briefed vp business development day day issues affecting business development identified areas opportunity improvement designed created marketing collateral sales meetings trade shows company executives saving ndc thousands dollars creative outsourcing year implemented evolved high impact strategies target new business opportunities tap new markets developed improved marketing promotional opportunities non traditional markets new existing member recruitment monitored market conditions product innovations competitor activity adjusted sales approach address latest market developments existing future accounts delivered exceptional customer service existing accounts prospects strengthen customer loyalty provided executive level administrative duties needed including january january assistant site manager city state assisted managing team professionals performed administrative duties needed performed managerial duties site manager keep business activities progressing served mentor junior team members influenced grow professionally company streamlined strategic initiatives ensure maximum amount mortgage loans closed month regions bank created new processes systems implemented increase customer service satisfaction resolved data issues completed appraisals title work timely manner submitting completed documents regions mortgage processing center managed quality communication customer support product representation top client regions bank education training full sail university masters science internet marketing internet marketing university phoenix bachelors science marketing business marketing business july accredited medical sales hida january january digital marketing shaw academy august blogging content management shaw academy february web development shaw academy skills administrative duties ad ads approach b b budget planning budget business development competitive content content management crm client clients customer service customer support designing e commerce e mail email google analytics html image notes managerial managing marketing strategy marketing market marketing collateral materials medical sales meetings mentor mortgage loans online marketing processes project management quality recruitment relationship management selling sales strategic trade shows web development websites
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founder business development director skills salesforce powerpoint cloud document word publisher management excel google drive access outlook experience founder business development director current company name city state independent sales agent providing clients principals prospects marketing support business insight sales strategy supplement specialty unique market product line represent key bjs sales generated highlights gem solution cloud based suite support tools private club golf retail operations increased gems account list clients increase including many platinum clubs america cold calling email marketing networking needs analysis face face virtual presentations social media client referrals enabled gems acquire golf business network accelerating revenue growth industry awareness golf business network membership organization private club pga professionals advised new ownership team establishing organizational roadmap brand identity benefits strategy gbn membership retention growth designed gbn partnerplus vendor marketing program companies engage industry leading club professionals one kind marketing portfolio includes hyper targeted roi measurable communication webinars site events networking exclusive gbn web content custom surveying consulting spearheaded partnerplus business development plan sales execution project required researching market potential compiling gbn membership data industry statistics cold calling pipeline management personalized content marketing defining pricing negotiation strategies generated k incremental revenue months initial launch l e n luxury lifestyle apparel accessories private club retail channel procured new l e n golf shop retail partners totaling k sales created sales promotions marketing materials l e n retailers managed store inventory merchandising displays club event participation created training program frontline staff talgrace marketing digital marketing agency introduced technology practical applications private club stakeholders emerging communication platform increase member engagement revenues prosecuted close new clients butterfield country club glen oak country club ruth lake country club valley lo club elgin country club park country club montini catholic high school perfect putting aid training system teaching professionals golfers facilitated contact relationship development perfect putting aid placement golfsmith com pga tour practice greens signed golf teaching professionals golf retail sales affiliates midwest account executive company name city state cultivated relationships key digital ad agencies capture new clients including mercedes benz turtle wax allstate castrol oil directed bp amoco car worth online promotional contest k campaign largest cardomain history midwest account executive company name city state achieved sales budget produced k billings secured new advertisers including conagra foods bally total fitness dell hanes fisher price lasalle bank negotiated new deals former major clients including discover walgreens devry nbc sponsorship sales account executive company name city state sports marketing account manager company name city state automotive account executive company name city state education training bachelor arts public relations saint mary university city state public relations activities honorsbusiness development sales account management professional years blended expertise working range clients smb national brands cultivating innovative business concepts value creation developing relationships drive revenues secure deals exceed business goals effective communicator accustomed collaborating senior leadership teams presenting key stakeholders expertise business business sales new product introduction negotiation b b marketing promotions sponsorship sales business development ideation consultative sales account management business writing lead generation brand development client relations skills ad agency benefits billings brand identity budget business development cold calling com consulting content client clients dell email gems inventory marketing market marketing materials merchandising access excel outlook powerpoint publisher word needs analysis negotiation network networking oil organizational platinum presentations pricing researching retail retail sales sales statistics strategy teaching unique web contentfounder business development director skills salesforce powerpoint cloud document word publisher management excel google drive access outlook experience founder business development director current company name city state independent sales agent providing clients principals prospects marketing support business insight sales strategy supplement specialty unique market product line represent key bjs sales generated highlights gem solution cloud based suite support tools private club golf retail operations increased gems account list clients increase including many platinum clubs america cold calling email marketing networking needs analysis face face virtual presentations social media client referrals enabled gems acquire golf business network accelerating revenue growth industry awareness golf business network membership organization private club pga professionals advised new ownership team establishing organizational roadmap brand identity benefits strategy gbn membership retention growth designed gbn partnerplus vendor marketing program companies engage industry leading club professionals one kind marketing portfolio includes hyper targeted roi measurable communication webinars site events networking exclusive gbn web content custom surveying consulting spearheaded partnerplus business development plan sales execution project required researching market potential compiling gbn membership data industry statistics cold calling pipeline management personalized content marketing defining pricing negotiation strategies generated k incremental revenue months initial launch l e n luxury lifestyle apparel accessories private club retail channel procured new l e n golf shop retail partners totaling k sales created sales promotions marketing materials l e n retailers managed store inventory merchandising displays club event participation created training program frontline staff talgrace marketing digital marketing agency introduced technology practical applications private club stakeholders emerging communication platform increase member engagement revenues prosecuted close new clients butterfield country club glen oak country club ruth lake country club valley lo club elgin country club park country club montini catholic high school perfect putting aid training system teaching professionals golfers facilitated contact relationship development perfect putting aid placement golfsmith com pga tour practice greens signed golf teaching professionals golf retail sales affiliates midwest account executive company name city state cultivated relationships key digital ad agencies capture new clients including mercedes benz turtle wax allstate castrol oil directed bp amoco car worth online promotional contest k campaign largest cardomain history midwest account executive company name city state achieved sales budget produced k billings secured new advertisers including conagra foods bally total fitness dell hanes fisher price lasalle bank negotiated new deals former major clients including discover walgreens devry nbc sponsorship sales account executive company name city state sports marketing account manager company name city state automotive account executive company name city state education training bachelor arts public relations saint mary university city state public relations activities honorsbusiness development sales account management professional years blended expertise working range clients smb national brands cultivating innovative business concepts value creation developing relationships drive revenues secure deals exceed business goals effective communicator accustomed collaborating senior leadership teams presenting key stakeholders expertise business business sales new product introduction negotiation b b marketing promotions sponsorship sales business development ideation consultative sales account management business writing lead generation brand development client relations skills ad agency benefits billings brand identity budget business development cold calling com consulting content client clients dell email gems inventory marketing market marketing materials merchandising access excel outlook powerpoint publisher word needs analysis negotiation network networking oil organizational platinum presentations pricing researching retail retail sales sales statistics strategy teaching unique web content
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business development manager summary years diverse managerial marketing experience penetrating domestic international markets including manufacturing engineering food honed communication marketing research abilities gauge demand products explore new clients managed several big projects learnt maintain equanimity pressure achieve goals cross functional team member individual contributor skills determined team player sales techniques team building time management skills ability prioritize results proficient powerpoint word excel online survey tools ms access oracle basic operating systems windows xp vista nt servers ms dos linux mac x erp basic sap r sap pp sap mm knowledge software applications internet explorer outlook outlook express quickbooks editing tools adobe photoshop corel draw general productivity ms office project management tools microsoft word excel powerpoint experience business development manager february may company name city responsibilities project closed million deal fabrication welding work burners reliance industries india partnership precision industries inc la usa oversaw aspects new plant development work rajkot india saved million reliance industries burner designs supervised team including direct indirect people negotiated saved purchase cost new welding machineries valuing million responsibilities project introduced represented genie terex co world leader material lifts aerial work platforms india oversaw advertisement promotions sales services launch sales grew million year saw increase next year infused concept snapon abcd report required sales service individuals weekly basis championed idea intranet site faq brochures parts list presentations competitor info led team people terex sunag marketing positioning pricing strategy recognized best employee month sales performance developed active approach solving client sales issues devising service teams operators appointing new local distributors planned executed shock awe campaign punch line genie india using concept selling approach projected monthly volume penetrations new business acquisitions versus company spend met objectives responsibilities project grew expanded market highly technical heavy equipment hand tools power tools rotating union etc manufactured ansul usa snap etc indian market headed new sales development team areas automobiles petrochemicals defense aviation railways machine tools steel etc established new sku one triggering million additional sales revenues higher previous year attend industry functions conferences tradeshows monitor market conditions identify opportunities campaigns services distribution channels leading team sales marketing maintained comprehensive knowledge new technology equipment report mid senior level management study risks potentials involved integrating new venture companies product development manager july november company name oversee life cycle designing sales hp engine asian gulf markets participated trade shows brought new clients collaborated engineers improve engine fuel efficiency designed new horizontal drilling machine crankcase reducing rejections renegotiated deals crankcase vendors solved quality problems appointing new vendors promoted product development coordinator manager hired supervised crew product development hp engine fixed problem cracking crankcase engine color running prototype engine field managed product related support feedback inquiries customers understand market opportunities acted leader development product planning marketing product strategy furnishing information sales forecasts special reports management product development manager january march company name city promoted install st ever wireless restaurant order management software solution india touch pad devices oversee software sales lifecycle closing delivery ensure functional updated supported converted potential clients buyers end first year achieved quarterly target million first month product launch appreciated self idea service desk saving advertising cost offered changes custom made mis reports client needs collaborated internal teams formulate strategies technical changes software daily use ms office tools feed data evaluate target market solved sales technical issues visiting client locations marketing research analyst february march company name performed market research swot analysis amul products largest food company marketing milk milk products india study effectiveness brand integrate market research information company system develop new leads identify effect cause relationships financial outcomes marketed actions thus raising profitability used research tools understand target market competitors increasing response rate utilized excel charts graphs powerpoint portray results complex analysis conducted ambush marketing category specific product anticipate customers future needs used quantitative qualitative methods consolidated information actionable reports presentations education training master business administration marketing may university pune india marketing bachelor business administration b b may university gujarat india certifications training training sap production planning pp sap materials management mm certificate introduction python programming udemy certificate introduction python data science udemy skills acquisitions adobe photoshop advertising approach automobiles basic brochures budget charts closing color concept conferences corel draw client clients customer service databases decision making delivery designing editing erp senior management financial functional graphs hand tools hp internet explorer team building linux machine tools mac os market research marketing market ms access excel ms office outlook outlook express powerpoint pp windows word microsoft word mis ms dos multi tasking negotiating networking next nt servers operating systems oracle order management positioning power tools presentations pricing strategy problem solving development product product development marketing product programming project management python quality quickbooks research selling sales sales development sap materials management sap mm sap sap pp sap r strategy strategic strategic analysis team player time management trade shows vista weldingbusiness development manager summary years diverse managerial marketing experience penetrating domestic international markets including manufacturing engineering food honed communication marketing research abilities gauge demand products explore new clients managed several big projects learnt maintain equanimity pressure achieve goals cross functional team member individual contributor skills determined team player sales techniques team building time management skills ability prioritize results proficient powerpoint word excel online survey tools ms access oracle basic operating systems windows xp vista nt servers ms dos linux mac x erp basic sap r sap pp sap mm knowledge software applications internet explorer outlook outlook express quickbooks editing tools adobe photoshop corel draw general productivity ms office project management tools microsoft word excel powerpoint experience business development manager february may company name city responsibilities project closed million deal fabrication welding work burners reliance industries india partnership precision industries inc la usa oversaw aspects new plant development work rajkot india saved million reliance industries burner designs supervised team including direct indirect people negotiated saved purchase cost new welding machineries valuing million responsibilities project introduced represented genie terex co world leader material lifts aerial work platforms india oversaw advertisement promotions sales services launch sales grew million year saw increase next year infused concept snapon abcd report required sales service individuals weekly basis championed idea intranet site faq brochures parts list presentations competitor info led team people terex sunag marketing positioning pricing strategy recognized best employee month sales performance developed active approach solving client sales issues devising service teams operators appointing new local distributors planned executed shock awe campaign punch line genie india using concept selling approach projected monthly volume penetrations new business acquisitions versus company spend met objectives responsibilities project grew expanded market highly technical heavy equipment hand tools power tools rotating union etc manufactured ansul usa snap etc indian market headed new sales development team areas automobiles petrochemicals defense aviation railways machine tools steel etc established new sku one triggering million additional sales revenues higher previous year attend industry functions conferences tradeshows monitor market conditions identify opportunities campaigns services distribution channels leading team sales marketing maintained comprehensive knowledge new technology equipment report mid senior level management study risks potentials involved integrating new venture companies product development manager july november company name oversee life cycle designing sales hp engine asian gulf markets participated trade shows brought new clients collaborated engineers improve engine fuel efficiency designed new horizontal drilling machine crankcase reducing rejections renegotiated deals crankcase vendors solved quality problems appointing new vendors promoted product development coordinator manager hired supervised crew product development hp engine fixed problem cracking crankcase engine color running prototype engine field managed product related support feedback inquiries customers understand market opportunities acted leader development product planning marketing product strategy furnishing information sales forecasts special reports management product development manager january march company name city promoted install st ever wireless restaurant order management software solution india touch pad devices oversee software sales lifecycle closing delivery ensure functional updated supported converted potential clients buyers end first year achieved quarterly target million first month product launch appreciated self idea service desk saving advertising cost offered changes custom made mis reports client needs collaborated internal teams formulate strategies technical changes software daily use ms office tools feed data evaluate target market solved sales technical issues visiting client locations marketing research analyst february march company name performed market research swot analysis amul products largest food company marketing milk milk products india study effectiveness brand integrate market research information company system develop new leads identify effect cause relationships financial outcomes marketed actions thus raising profitability used research tools understand target market competitors increasing response rate utilized excel charts graphs powerpoint portray results complex analysis conducted ambush marketing category specific product anticipate customers future needs used quantitative qualitative methods consolidated information actionable reports presentations education training master business administration marketing may university pune india marketing bachelor business administration b b may university gujarat india certifications training training sap production planning pp sap materials management mm certificate introduction python programming udemy certificate introduction python data science udemy skills acquisitions adobe photoshop advertising approach automobiles basic brochures budget charts closing color concept conferences corel draw client clients customer service databases decision making delivery designing editing erp senior management financial functional graphs hand tools hp internet explorer team building linux machine tools mac os market research marketing market ms access excel ms office outlook outlook express powerpoint pp windows word microsoft word mis ms dos multi tasking negotiating networking next nt servers operating systems oracle order management positioning power tools presentations pricing strategy problem solving development product product development marketing product programming project management python quality quickbooks research selling sales sales development sap materials management sap mm sap sap pp sap r strategy strategic strategic analysis team player time management trade shows vista welding
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director business development summary looking greatest opportunity use years experience business development client relationship buiding work reputed company help grow prosper skills business development client relationship builder alternative transportation specialist client account management contract negotiations customer driven experience current director business development company name city state responsible developing new business opportunities corporate municiple university markets million annual revenues created new commuter programs ground fortune companies bay area created new revenue streams new municiple university accounts including city los angeles university california berkeley san francisco state university million annually accountable marketing prospecting cold calls networking responsible face face meetings presentations prospective clients manage follow process including sending follow marketing materials phone calls emails dialogue consistent basis relationship recognized obtained new multi million dollar account first four months employment develop prepare proposals major private municipal transportation projects cold calls requests proposals executive management corporate accounts include many high profile silicon valley fortune companies networking business development many associations including act boma san francisco boma silicon valley apta calact gbta various bay area organizations bay area general manager company name city state executive management bay area market responsibilities include marketing business development operations accounting related functions management oversight approximately locations bay area encompassing san francisco oakland east bay san jose marin county million dollars gross parking revenues annually locations included management fee incentive fee locations company lease locations reverse lease risk management fee locations successful business transactions new locations bay area region additional net profits k annually achieved successful expansion municipal market contract awards ac transit bart bay area rapid transit additional contract new business achieved result achieved additional regional expansion market margin successful award city san jose contract opening new market opportunities region successful contract renewal existing contracts bay area increasing profits existing net profit projections store sale performance oversight bay area team management professionals accounting clerical staff oversight employee base parking professionals union union environments responsible annual budget preparation performance bay area region including store sale performance new business development general administrative projections achieved positive financial results successful integration bay area operations reducing overhead technology best practices improvement bay area net profit responsible monthly financial analysis performance bay area locations implemented immediate changes proactive measures adhere expectations maintain budgeted targets corporate liaison union contracts bay area accomplishments included successful negotiation san francisco teamsters local contract resulting payroll overhead freezes aid maintaining current profit margins uncertain real estate conditions successful implementation bay area marketing campaigns ancillary revenue opportunities increase profits existing locations general manager company name city state executive management oversight locations including hotel office properties hospitals government agencies generating million annual revenues marketing networking obtained new locations first year general manager generating additional net profit annually successful implementation corporate policies procedures locations city office creating efficient revenue controls immediate reduction liabilities risk financial losses implementation employee development projects awards programs increase low employee morale high turnover ratios operations manager company name city state managed team project area managers operations locations including class office properties university north texas parking operations reunion arena presbyterian hospital operations developed proformas proposals new location opportunities assisted general manager proposal preparation presentations responsible budget preparation analysis profit loss statements maintained client relationships high profile companies including crescent real estate equities cousins properties trizec properties trammel crow cushman wakefield equity office properties jones lang lasalle developed manager skills proper company accounting operating policies successful completion cps advanced management training program promoted general manager two weeks completion area manager company name city state promoted area manager one year oversaw management team employees including managers accounting personnel attendants responsible aspects operations including auditing billing functions operations monthly reporting maintenance projects developed positive relationships high risk clients daily contact various departments area implemented tenant customer amenity programs locations enhance services value assumed additional management oversight additional properties including downtown class office properties offsite management billing accounts garage operations improved net operating profit additional operation new technology policy procedures education training bachelor science business administration marketing management east central university state business administration marketing management activities honors san francisco boma association commuter transportation northern california board member boma silicon valley international facility managers association san francisco silicon valley east bay corenet northern california skills client relations business development sales proposal preperation crm planning management cold calling networking budget preparation contract negotiations executive management financial analysis marketing transportation route planning analysisdirector business development summary looking greatest opportunity use years experience business development client relationship buiding work reputed company help grow prosper skills business development client relationship builder alternative transportation specialist client account management contract negotiations customer driven experience current director business development company name city state responsible developing new business opportunities corporate municiple university markets million annual revenues created new commuter programs ground fortune companies bay area created new revenue streams new municiple university accounts including city los angeles university california berkeley san francisco state university million annually accountable marketing prospecting cold calls networking responsible face face meetings presentations prospective clients manage follow process including sending follow marketing materials phone calls emails dialogue consistent basis relationship recognized obtained new multi million dollar account first four months employment develop prepare proposals major private municipal transportation projects cold calls requests proposals executive management corporate accounts include many high profile silicon valley fortune companies networking business development many associations including act boma san francisco boma silicon valley apta calact gbta various bay area organizations bay area general manager company name city state executive management bay area market responsibilities include marketing business development operations accounting related functions management oversight approximately locations bay area encompassing san francisco oakland east bay san jose marin county million dollars gross parking revenues annually locations included management fee incentive fee locations company lease locations reverse lease risk management fee locations successful business transactions new locations bay area region additional net profits k annually achieved successful expansion municipal market contract awards ac transit bart bay area rapid transit additional contract new business achieved result achieved additional regional expansion market margin successful award city san jose contract opening new market opportunities region successful contract renewal existing contracts bay area increasing profits existing net profit projections store sale performance oversight bay area team management professionals accounting clerical staff oversight employee base parking professionals union union environments responsible annual budget preparation performance bay area region including store sale performance new business development general administrative projections achieved positive financial results successful integration bay area operations reducing overhead technology best practices improvement bay area net profit responsible monthly financial analysis performance bay area locations implemented immediate changes proactive measures adhere expectations maintain budgeted targets corporate liaison union contracts bay area accomplishments included successful negotiation san francisco teamsters local contract resulting payroll overhead freezes aid maintaining current profit margins uncertain real estate conditions successful implementation bay area marketing campaigns ancillary revenue opportunities increase profits existing locations general manager company name city state executive management oversight locations including hotel office properties hospitals government agencies generating million annual revenues marketing networking obtained new locations first year general manager generating additional net profit annually successful implementation corporate policies procedures locations city office creating efficient revenue controls immediate reduction liabilities risk financial losses implementation employee development projects awards programs increase low employee morale high turnover ratios operations manager company name city state managed team project area managers operations locations including class office properties university north texas parking operations reunion arena presbyterian hospital operations developed proformas proposals new location opportunities assisted general manager proposal preparation presentations responsible budget preparation analysis profit loss statements maintained client relationships high profile companies including crescent real estate equities cousins properties trizec properties trammel crow cushman wakefield equity office properties jones lang lasalle developed manager skills proper company accounting operating policies successful completion cps advanced management training program promoted general manager two weeks completion area manager company name city state promoted area manager one year oversaw management team employees including managers accounting personnel attendants responsible aspects operations including auditing billing functions operations monthly reporting maintenance projects developed positive relationships high risk clients daily contact various departments area implemented tenant customer amenity programs locations enhance services value assumed additional management oversight additional properties including downtown class office properties offsite management billing accounts garage operations improved net operating profit additional operation new technology policy procedures education training bachelor science business administration marketing management east central university state business administration marketing management activities honors san francisco boma association commuter transportation northern california board member boma silicon valley international facility managers association san francisco silicon valley east bay corenet northern california skills client relations business development sales proposal preperation crm planning management cold calling networking budget preparation contract negotiations executive management financial analysis marketing transportation route planning analysis
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business development executive summary accomplished sales professional years business development account management experience private public sector healthcare education government managing intense demands multiple existing customer accounts cultivates strong customer relationships highlights negotiation financial analysis detail oriented strategic account development relationship selling teamwork accomplishments selected staples nac green team successfully grew account base new customers generated million new business acquisition recipient bde star award closed furniture customer new corporate headquarters experience current business development executive company name state experience delivering profitable multi year national corporate contracts companies employees responsible business building relationship building expectations long selling cycles unique accounts lead entire sales process price negotiation final contract terms implementation inception close sale create conduct unique marketing proposal presentations rfp responses staples industry business solution categories supplies facilities technology promotional print furniture generate new sales opportunities direct telephone selling emails leverage lead generation tools increase profitability product presence marketplace developed new customer base consisting accounts averaging dollars office supplies year account manager company name state responsible customer acquisition retention expansion established relationships providing healthcare solutions fit accounts goals objectives gpo contract agreements administered e commerce training development account executive company name state managed largest corporate accounts seven states negotiated executed marketing advertising promotions met exceeded quotas tenure increased market share accounts sales representative company name state effectively communicated coordinated execution planogram store management arranged items favorable positions areas store optimal sales managed purchasing process entire department education bachelor science journalism mass communications kansas state university city state public relations marketing skills customer relationship management crm software salesforce office healthcare gpos government education consortiumsbusiness development executive summary accomplished sales professional years business development account management experience private public sector healthcare education government managing intense demands multiple existing customer accounts cultivates strong customer relationships highlights negotiation financial analysis detail oriented strategic account development relationship selling teamwork accomplishments selected staples nac green team successfully grew account base new customers generated million new business acquisition recipient bde star award closed furniture customer new corporate headquarters experience current business development executive company name state experience delivering profitable multi year national corporate contracts companies employees responsible business building relationship building expectations long selling cycles unique accounts lead entire sales process price negotiation final contract terms implementation inception close sale create conduct unique marketing proposal presentations rfp responses staples industry business solution categories supplies facilities technology promotional print furniture generate new sales opportunities direct telephone selling emails leverage lead generation tools increase profitability product presence marketplace developed new customer base consisting accounts averaging dollars office supplies year account manager company name state responsible customer acquisition retention expansion established relationships providing healthcare solutions fit accounts goals objectives gpo contract agreements administered e commerce training development account executive company name state managed largest corporate accounts seven states negotiated executed marketing advertising promotions met exceeded quotas tenure increased market share accounts sales representative company name state effectively communicated coordinated execution planogram store management arranged items favorable positions areas store optimal sales managed purchasing process entire department education bachelor science journalism mass communications kansas state university city state public relations marketing skills customer relationship management crm software salesforce office healthcare gpos government education consortiums
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international business development manager summary charismatic business professional expertise business development product strategy marketing sales effectively built sales department total company revenue year term vastly experienced international distribution development highlights business development inventory management sales analysis forecasting marketing product strategy bilingual english spanish experience current international business development manager company name city state identify global product opportunities perform market analysis create product briefs outlining new collections lead cross departmental team responsible creating product launch process calendar ensure timely execution clear communication manage special project requests identify value project potential growth market work product development marketing sales execute develop pricing strategy manage pricing model boost brand profitability analyze sales history market trends optimize inventory levels overseas warehouse providing product global partners timely manner resulting lower overhead storage costs produce communicate quarterly key performance indicators kpi reports liaise product development marketing departments regional directors develop new product global consumers develop maintain support international sales distribution accounts countries victorinox swiss army brands analyze sales statistics determine business growth potential drove incremental growth assist global partners inventory management product training retail promotions resulting higher product margins parties offer proven track record revenue growth year year year term grew latin market ground zero top region consecutive years international sales operations manager supported vp director manage international brands support global network distributors coordinated directly factories third party logistics warehouse operator distributors optimize order flow factories warehouse global markets created updated order templates price lists accounts managed inventory maintain optimal levels worked distributors obtain quarterly monthly forecasts company name city state oversaw daily operations international department maintained sales product overseas key accounts fulfilled international customer orders quotations weekly air ocean export coordinator company name city state exported high value goods hazardous materials foreign countries completed international banking documentations sight drafts letter credits ensure payment needed translated documents correspondence conversational translation internal staff clients education bs degree business administration international business southern illinois university edwardsville business administration international business studied abroad costa rica skills banking business development clients international sales inventory management inventory levels inventory latin logistics director market analysis market trends marketing market marketing sales materials network pricing pricing strategy product development retail sales sales analysis forecasting statistics strategy translationinternational business development manager summary charismatic business professional expertise business development product strategy marketing sales effectively built sales department total company revenue year term vastly experienced international distribution development highlights business development inventory management sales analysis forecasting marketing product strategy bilingual english spanish experience current international business development manager company name city state identify global product opportunities perform market analysis create product briefs outlining new collections lead cross departmental team responsible creating product launch process calendar ensure timely execution clear communication manage special project requests identify value project potential growth market work product development marketing sales execute develop pricing strategy manage pricing model boost brand profitability analyze sales history market trends optimize inventory levels overseas warehouse providing product global partners timely manner resulting lower overhead storage costs produce communicate quarterly key performance indicators kpi reports liaise product development marketing departments regional directors develop new product global consumers develop maintain support international sales distribution accounts countries victorinox swiss army brands analyze sales statistics determine business growth potential drove incremental growth assist global partners inventory management product training retail promotions resulting higher product margins parties offer proven track record revenue growth year year year term grew latin market ground zero top region consecutive years international sales operations manager supported vp director manage international brands support global network distributors coordinated directly factories third party logistics warehouse operator distributors optimize order flow factories warehouse global markets created updated order templates price lists accounts managed inventory maintain optimal levels worked distributors obtain quarterly monthly forecasts company name city state oversaw daily operations international department maintained sales product overseas key accounts fulfilled international customer orders quotations weekly air ocean export coordinator company name city state exported high value goods hazardous materials foreign countries completed international banking documentations sight drafts letter credits ensure payment needed translated documents correspondence conversational translation internal staff clients education bs degree business administration international business southern illinois university edwardsville business administration international business studied abroad costa rica skills banking business development clients international sales inventory management inventory levels inventory latin logistics director market analysis market trends marketing market marketing sales materials network pricing pricing strategy product development retail sales sales analysis forecasting statistics strategy translation
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business development intern summary highly skilled organized individual employee month lot times infectious enthusiasm work fast paced environment highlights focused disciplined high volume production capability bilingual english twi healthy cuisine expert exceptional written oral communication abilities experience dietary aide current company name city state collaborated extensively interdisciplinary care team meet nutritional needs resident devised meal plans line patients age gender diagnosis cultural background religious practices conducted daily inspections maintained food sanitation kitchen equipment safety reports advised new cooking techniques equipment kitchen staff chef company name city state identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity compromising guest satisfaction served classic english french modern european collaborated closely food beverage director conduct staff meetings resolve service product personnel issues kitchen manager company name city state operated large volume cooking equipment grills deep fat fryers griddles tremendously increased sales becoming manager monitored customer preferences determine focus sales efforts directed supervised employees engaged sales food preparation determined staff promotions demotions terminated employees necessary sold additional menu items beverages desserts increase restaurant profits education curlinary kumasi polytechnic city ghana coursework culinary arts coursework business restaurant management curlinary sunyani polytechnic city ghana coursework culinary arts skills proficient large cooking machines great culinary skills organizational skills highly motivatedbusiness development intern summary highly skilled organized individual employee month lot times infectious enthusiasm work fast paced environment highlights focused disciplined high volume production capability bilingual english twi healthy cuisine expert exceptional written oral communication abilities experience dietary aide current company name city state collaborated extensively interdisciplinary care team meet nutritional needs resident devised meal plans line patients age gender diagnosis cultural background religious practices conducted daily inspections maintained food sanitation kitchen equipment safety reports advised new cooking techniques equipment kitchen staff chef company name city state identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity compromising guest satisfaction served classic english french modern european collaborated closely food beverage director conduct staff meetings resolve service product personnel issues kitchen manager company name city state operated large volume cooking equipment grills deep fat fryers griddles tremendously increased sales becoming manager monitored customer preferences determine focus sales efforts directed supervised employees engaged sales food preparation determined staff promotions demotions terminated employees necessary sold additional menu items beverages desserts increase restaurant profits education curlinary kumasi polytechnic city ghana coursework culinary arts coursework business restaurant management curlinary sunyani polytechnic city ghana coursework culinary arts skills proficient large cooking machines great culinary skills organizational skills highly motivated
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business development associate summary extremely determined outgoing passionate professional proven ability build rapport clients strong communication interpersonal skills make candidate successful seamlessly working clients staff members professionals various areas different job levels experience business development associate current company name city state contact new existing clients discuss specific products could meet needs identify issues existing marketing material drive process improvements collaborate key client stakeholders document organizational challenges business objectives define client requirements prepare ad hoc presentations proposals internal projects external clients conduct root cause analysis order identify data integrity issues needed adjustments tableau management reporting dashboards senior financial analyst company name city state worked partnership key multi functional stakeholders identify risk develop remediation strategy assist implementation effective control structures help mitigate potential risk gathered rules requirements corporate operational risk team successfully implement enterprise wide spreadsheet policy validated attribute data spreadsheets performed risk assessments gap analysis gbam finance lines business teams six month time frame developed led internal control training programs management employees responsible conducting key controls self assessments business lines operations analyst centrally managed internal enterprise web based application acted trusted point contact users successfully boarded trained new users provided continuous support existing users system enhancements evolving functionality successfully managed activities members multiple locations created training manuals targeted resolving even difficult customer issues developed implemented monitored programs maximize customer satisfaction prepared provided detailed monthly departmental reports updates senior management developed rapport user base handling difficult issues professionalism led global user acceptance testing uat application improvements managed enhancements successfully coordinated testing results business development teams education bba management may james madison university city state skills microsoft office suite visio sharepoint zendeskbusiness development associate summary extremely determined outgoing passionate professional proven ability build rapport clients strong communication interpersonal skills make candidate successful seamlessly working clients staff members professionals various areas different job levels experience business development associate current company name city state contact new existing clients discuss specific products could meet needs identify issues existing marketing material drive process improvements collaborate key client stakeholders document organizational challenges business objectives define client requirements prepare ad hoc presentations proposals internal projects external clients conduct root cause analysis order identify data integrity issues needed adjustments tableau management reporting dashboards senior financial analyst company name city state worked partnership key multi functional stakeholders identify risk develop remediation strategy assist implementation effective control structures help mitigate potential risk gathered rules requirements corporate operational risk team successfully implement enterprise wide spreadsheet policy validated attribute data spreadsheets performed risk assessments gap analysis gbam finance lines business teams six month time frame developed led internal control training programs management employees responsible conducting key controls self assessments business lines operations analyst centrally managed internal enterprise web based application acted trusted point contact users successfully boarded trained new users provided continuous support existing users system enhancements evolving functionality successfully managed activities members multiple locations created training manuals targeted resolving even difficult customer issues developed implemented monitored programs maximize customer satisfaction prepared provided detailed monthly departmental reports updates senior management developed rapport user base handling difficult issues professionalism led global user acceptance testing uat application improvements managed enhancements successfully coordinated testing results business development teams education bba management may james madison university city state skills microsoft office suite visio sharepoint zendesk
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business development consultant career focus self starter customer focused detail oriented business professional multiple industry business development experience complemented staffing industry human resources experience specializing business implementation recruiting proven track record consistently exceeding corporate objectives quotas highly articulate persuasive communicator able reach individuals groups organizational levels ability liaison clients human resources sales management strong writing editing presentation skills extensive background networking building customer relations presentation sales marketing follow project coordination highly skilled strategic thinker able plan implement client orientation program achieve organizational objectives business development goals summary skills microsoft office programs sharepoint peoplesoft adp payroll internet applications research accomplishments human resources reduced employee turnover one year sales marketing increased accessory world revenue less months recruiting developed recruiting plans marketed hosted job fairs filled hard fill building inspector plans examiner vacancies city houston permitting center period six months sourcing recruiting nationwide business development promoted largest territory workforce solutions post exceeding market share customer loyalty annual goals first quarter year second largest territory organization business management implemented attendance disclaimer significantly decreased hiring event cancellations current workforce solutions center employee engagement earned nd highest fill rate region workforce solutions improving quality job postings actively encouraging employment counselor staffing specialist teams aggressive recruitment efforts professional experience company name city state business development consultant current provide human resources recruiting screening staffing services employers assigned areas maintain build relationships new existing clients providing services maintaining contact attending networking events actively involved targeted professional organizations network industry contacts association memberships online maintain understanding employment business related activities assigned areas analyzing data identify business development opportunities understand clients human resource based needs suggest appropriate products provide advice otherwise address issue follow clients ensure effective delivery services products rendered develop process client contracts renewals terminations company name city state recruiting specialist develop execute recruiting plans market advertise reach broader wider market candidates network industry contacts association memberships online implementation programs policies procedures towards workforce management new employee boarding training development administrative duties record keeping related hiring process company name city state owner operated small business selling fashion accessories locally well online direct sales business business sales developed excellent rapport clients increased revenue less months company name city state language arts intensive reading teacher spanish club sponsor implemented community service help benefit needy local residents programs coats backs principal spring school supply drive christmas carol military shoeboxes club clean successful advancing students reading level period one school year developed taught lessons following voyager instructional model improve students reading skills taught aspects reading english literature grammar writing prepared students florida comprehensive assessment test fcat company name city state human resources manager developed job announcements carried coordinated advertising recruitment interview selection process administration employee compensation benefits personnel policies regulatory compliance performed quarterly reviews investigated documented resolved personnel issues complaints levels hotel conducted final interview reviews reprimands exit interviews order ensure labor laws followed prepared followed budgets personnel operations education mba business administration management university houston city state bachelor arts english literature spanish university texas city state teaching certificate reading endorsement city languages fluent english spanish skills administrative duties adp payroll advertising arts benefits budgets business development contracts client clients delivery direct sales english fashion hiring human resource human resources internet applications regulatory compliance market microsoft office programs sharepoint network networking peoplesoft personnel policies rapport reading record keeping recruiting recruitment research selling sales spanish staffing teacher professional affiliations texas veterans commission houston east end chamber commerce ambassador january present camara empresarios latinos de houston member august present governor small business forum committee member september houston hispanic chamber commerce volunteer october presentbusiness development consultant career focus self starter customer focused detail oriented business professional multiple industry business development experience complemented staffing industry human resources experience specializing business implementation recruiting proven track record consistently exceeding corporate objectives quotas highly articulate persuasive communicator able reach individuals groups organizational levels ability liaison clients human resources sales management strong writing editing presentation skills extensive background networking building customer relations presentation sales marketing follow project coordination highly skilled strategic thinker able plan implement client orientation program achieve organizational objectives business development goals summary skills microsoft office programs sharepoint peoplesoft adp payroll internet applications research accomplishments human resources reduced employee turnover one year sales marketing increased accessory world revenue less months recruiting developed recruiting plans marketed hosted job fairs filled hard fill building inspector plans examiner vacancies city houston permitting center period six months sourcing recruiting nationwide business development promoted largest territory workforce solutions post exceeding market share customer loyalty annual goals first quarter year second largest territory organization business management implemented attendance disclaimer significantly decreased hiring event cancellations current workforce solutions center employee engagement earned nd highest fill rate region workforce solutions improving quality job postings actively encouraging employment counselor staffing specialist teams aggressive recruitment efforts professional experience company name city state business development consultant current provide human resources recruiting screening staffing services employers assigned areas maintain build relationships new existing clients providing services maintaining contact attending networking events actively involved targeted professional organizations network industry contacts association memberships online maintain understanding employment business related activities assigned areas analyzing data identify business development opportunities understand clients human resource based needs suggest appropriate products provide advice otherwise address issue follow clients ensure effective delivery services products rendered develop process client contracts renewals terminations company name city state recruiting specialist develop execute recruiting plans market advertise reach broader wider market candidates network industry contacts association memberships online implementation programs policies procedures towards workforce management new employee boarding training development administrative duties record keeping related hiring process company name city state owner operated small business selling fashion accessories locally well online direct sales business business sales developed excellent rapport clients increased revenue less months company name city state language arts intensive reading teacher spanish club sponsor implemented community service help benefit needy local residents programs coats backs principal spring school supply drive christmas carol military shoeboxes club clean successful advancing students reading level period one school year developed taught lessons following voyager instructional model improve students reading skills taught aspects reading english literature grammar writing prepared students florida comprehensive assessment test fcat company name city state human resources manager developed job announcements carried coordinated advertising recruitment interview selection process administration employee compensation benefits personnel policies regulatory compliance performed quarterly reviews investigated documented resolved personnel issues complaints levels hotel conducted final interview reviews reprimands exit interviews order ensure labor laws followed prepared followed budgets personnel operations education mba business administration management university houston city state bachelor arts english literature spanish university texas city state teaching certificate reading endorsement city languages fluent english spanish skills administrative duties adp payroll advertising arts benefits budgets business development contracts client clients delivery direct sales english fashion hiring human resource human resources internet applications regulatory compliance market microsoft office programs sharepoint network networking peoplesoft personnel policies rapport reading record keeping recruiting recruitment research selling sales spanish staffing teacher professional affiliations texas veterans commission houston east end chamber commerce ambassador january present camara empresarios latinos de houston member august present governor small business forum committee member september houston hispanic chamber commerce volunteer october present
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senior business development manager executive profile experienced sales executive focused helping others unlock untapped potential result interactions clients tell receive expert trustworthy candid objective business advice make right decisions organizations gain clarity purpose increased confidence decisions comforted knowing better positioned succeed skill highlights new business acquisition solution development drive results client relationship management industry thought leadership executive presentations communications integrity trust ethics values personal learning customer focus priority setting motivating others core accomplishments gartner winners circle anticipated esi international government sales contributor year esi international top new revenue producer esi international business development manager year international gold club attainment esi international quota attainment executrain caribbean club professional experience senior account executive december current company name city state field sales role responsible direct client contract value retention well growth contract expansion introduction new products services territory role includes specific major client accounts state california government carries sales quota million contract value responsible consultation c level executives develop implement effective enterprise wide strategy maximizes value delivered gartner products services account management outcome increased customer satisfaction increase retention account growth mastery consistent execution gartner internal sales methodology proficient account planning understanding territory management manage forecast accuracy monthly quarterly annual basis maintain competitive knowledge focus ability demonstrate senior sales member leadership coaching mentoring developing sales aes senior business development manager january december company name city state similar responsibilities business development manager elevated quota account management expectations currently serve chairperson esi salesforce com governance council identifies business performance goals business processes associated metrics supported managed salesforce com application platform council consists representatives key stakeholder groups organization significant achievements include government sales contributor year sale oversight project management consulting services engagement state california one largest kind esi year existence achieved gold club status sales quota sales quota chaired esi salesforce com user council business development manager march december company name city state responsible growing esi revenues annual quota attainment selling project management contract management business analysis training professional services large military state local government entities western pacific rim focus shifted exclusively state local government clients jan overall territory responsibilities include developing annual sales plan assigned existing targeted accounts designing customer specific value based solutions ensure monthly sales objectives new revenues attained developing profiles targeted customer prospects formulating customer contact strategy includes face face meetings industry association membership trade show participation developing territory management plan links quota commitment forecasted revenue opportunities identifying gaps designingtargeted approaches fill gaps executing business sales plan tracking performance successfully closed leads opportunities conducting fact finding business periodicals web sites determine prospect needs significant achievements include esi business development manager year top new revenue producer doubled inherited annual territory revenue exceeded quota expectations year initial year sales territory five consecutive years respectively achieved gold club status year starting vice president sales partner march company name city state responsible leading skillramp formerly executrain southwest sales team growing technical certification training program revenues fortune corporations large government clients california nevada arizona also responsible personally managing sales territory comprised commercial government accounts california nevada revenue goal sales revenue skillramp account managers vice president sales partner january december company name city state owner partner las vegas business focusing direct client relationships technical certification training programs major corporate government clients drove territory sales plateau k k month k month days territory assignment acquired market share long established competitor pushed local office sales k month revenue sold revenue sold revenue sold k education master certificate project management george washington university city state usa master business administration brigham young university city state usa byu marriott school management executive mba program designed provide broad management training six core areas study finance operations international business accounting organizational behavior marketing curriculum supplemented hands work experience opportunity immediately apply test management theories newly acquired skills bachelor arts french university california city state usa gpa time dean list time dean list college engineering completed majority requirements bachelor science degree electrical engineering additional information spending time family serving church community european travel passionate francophile speaker french assembler legossenior business development manager executive profile experienced sales executive focused helping others unlock untapped potential result interactions clients tell receive expert trustworthy candid objective business advice make right decisions organizations gain clarity purpose increased confidence decisions comforted knowing better positioned succeed skill highlights new business acquisition solution development drive results client relationship management industry thought leadership executive presentations communications integrity trust ethics values personal learning customer focus priority setting motivating others core accomplishments gartner winners circle anticipated esi international government sales contributor year esi international top new revenue producer esi international business development manager year international gold club attainment esi international quota attainment executrain caribbean club professional experience senior account executive december current company name city state field sales role responsible direct client contract value retention well growth contract expansion introduction new products services territory role includes specific major client accounts state california government carries sales quota million contract value responsible consultation c level executives develop implement effective enterprise wide strategy maximizes value delivered gartner products services account management outcome increased customer satisfaction increase retention account growth mastery consistent execution gartner internal sales methodology proficient account planning understanding territory management manage forecast accuracy monthly quarterly annual basis maintain competitive knowledge focus ability demonstrate senior sales member leadership coaching mentoring developing sales aes senior business development manager january december company name city state similar responsibilities business development manager elevated quota account management expectations currently serve chairperson esi salesforce com governance council identifies business performance goals business processes associated metrics supported managed salesforce com application platform council consists representatives key stakeholder groups organization significant achievements include government sales contributor year sale oversight project management consulting services engagement state california one largest kind esi year existence achieved gold club status sales quota sales quota chaired esi salesforce com user council business development manager march december company name city state responsible growing esi revenues annual quota attainment selling project management contract management business analysis training professional services large military state local government entities western pacific rim focus shifted exclusively state local government clients jan overall territory responsibilities include developing annual sales plan assigned existing targeted accounts designing customer specific value based solutions ensure monthly sales objectives new revenues attained developing profiles targeted customer prospects formulating customer contact strategy includes face face meetings industry association membership trade show participation developing territory management plan links quota commitment forecasted revenue opportunities identifying gaps designingtargeted approaches fill gaps executing business sales plan tracking performance successfully closed leads opportunities conducting fact finding business periodicals web sites determine prospect needs significant achievements include esi business development manager year top new revenue producer doubled inherited annual territory revenue exceeded quota expectations year initial year sales territory five consecutive years respectively achieved gold club status year starting vice president sales partner march company name city state responsible leading skillramp formerly executrain southwest sales team growing technical certification training program revenues fortune corporations large government clients california nevada arizona also responsible personally managing sales territory comprised commercial government accounts california nevada revenue goal sales revenue skillramp account managers vice president sales partner january december company name city state owner partner las vegas business focusing direct client relationships technical certification training programs major corporate government clients drove territory sales plateau k k month k month days territory assignment acquired market share long established competitor pushed local office sales k month revenue sold revenue sold revenue sold k education master certificate project management george washington university city state usa master business administration brigham young university city state usa byu marriott school management executive mba program designed provide broad management training six core areas study finance operations international business accounting organizational behavior marketing curriculum supplemented hands work experience opportunity immediately apply test management theories newly acquired skills bachelor arts french university california city state usa gpa time dean list time dean list college engineering completed majority requirements bachelor science degree electrical engineering additional information spending time family serving church community european travel passionate francophile speaker french assembler legos
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business development specialist summary retirement benefits specialist years experience administering benefits large corporations government employees delivering solutions varying levels pertain diverse knowledge base employees assist extensive experience delivering benefit plan rules regulations well federal state laws diverse population highly detailed self motivated detail oriented well organized experience business development specialist apr may company name city state contacted prospective customers internet inquiries unsold showroom visits capital ford determine reason purchasing vehicle attempted schedule appointment salesperson complete transaction cashier office support staff feb company name city state assisted customers purchases maintained daily deposits dispersed trucks surplus pick requests spms system maintained inventory answered incoming calls researched inventory items disposal maintained departmental purchase files well daily receipts pick requests data collection interviewer mar apr company name city state survey examines access health system health status health determinant characteristics ohio medicaid program medicaid eligible non medicaid populations made outbound calls respondents conduct social science survey using script adding data collected respondents computer system speaking respondent retirement case administrator sep company name city state conducted benefits administration benefit eligible employees obtained missing information needed companies hr departments verified data necessary well addressed inquires employees regarding retirement process eligibility issues reviewed federal state laws confirm enforce company compliance answered employee questions regarding retirement resolved issues contacted hr discrepancies salary benefit driven data benefits counselor mar company name city state addressed customer service inquiries timely accurate fashion regarding retirement benefits assisted hr departments information regarding eligibility required documentation needed process built customer loyalty placing follow calls customers reported pension issues explained human resources policies procedures employees assisted customer service inbound calls regarding retirement inquiries years row increased employee participation north carolina state employees combined campaign retirement benefits processor oct mar company name city state reviewed federal state laws confirm enforce company compliance conducted benefits administration benefit eligible employees processed pension k payouts balanced reports daily requested missing documents needed processing contacted hr necessary status change required documentation customer service representative oct oct company name city state addressed customer service inquiries timely accurate fashion call center environment maintained date records times worked upper management ensure appropriate changes made improve customer satisfaction formulated enforced service center policies procedures quality assurance measures properly directed inbound calls phone queues improve call flow strictly adhered federal state guidelines release information processed applications payments corrections enrollment endorsements researched coverage premium options supplied clients best coverage available retirement benefits counselor aug company name city state conducted benefits administration benefit eligible employees ibm payments began reviewed federal state laws confirm enforce company compliance answered employee questions regarding pension health insurance benefits resolved issues explained human resources policies procedures employees contacted hr departments necessary additional information needed first year fidelity investments awarded outstanding customer service award work health welfare research resolution project hr generalist may jul company name city state resolved personnel issues regarding human resources matters needing clarification submissions corrections assisted customer service inbound calls regarding hr inquiries worked k administration fmla workers compensation claims benefits assisted hr departments eligibility questions rules regulations well status previous inquiries senior benefits specialist may mar company name city state worked k administration pension health insurance benefits several fortune companies assisted customer service inbound calls regarding benefits reviewed federal state laws confirm enforce company compliance conducted benefits administration benefit eligible employees benefits contacted various hr departments verify eligibility well status changes education associate science science aug louisburg college city state science skills benefits administrator benefits benefits administration call center clients customer satisfaction customer service documentation fashion human resources hr ibm insurance inventory investments access excel outlook word personnel pick policies speaking quality assurance research script phonebusiness development specialist summary retirement benefits specialist years experience administering benefits large corporations government employees delivering solutions varying levels pertain diverse knowledge base employees assist extensive experience delivering benefit plan rules regulations well federal state laws diverse population highly detailed self motivated detail oriented well organized experience business development specialist apr may company name city state contacted prospective customers internet inquiries unsold showroom visits capital ford determine reason purchasing vehicle attempted schedule appointment salesperson complete transaction cashier office support staff feb company name city state assisted customers purchases maintained daily deposits dispersed trucks surplus pick requests spms system maintained inventory answered incoming calls researched inventory items disposal maintained departmental purchase files well daily receipts pick requests data collection interviewer mar apr company name city state survey examines access health system health status health determinant characteristics ohio medicaid program medicaid eligible non medicaid populations made outbound calls respondents conduct social science survey using script adding data collected respondents computer system speaking respondent retirement case administrator sep company name city state conducted benefits administration benefit eligible employees obtained missing information needed companies hr departments verified data necessary well addressed inquires employees regarding retirement process eligibility issues reviewed federal state laws confirm enforce company compliance answered employee questions regarding retirement resolved issues contacted hr discrepancies salary benefit driven data benefits counselor mar company name city state addressed customer service inquiries timely accurate fashion regarding retirement benefits assisted hr departments information regarding eligibility required documentation needed process built customer loyalty placing follow calls customers reported pension issues explained human resources policies procedures employees assisted customer service inbound calls regarding retirement inquiries years row increased employee participation north carolina state employees combined campaign retirement benefits processor oct mar company name city state reviewed federal state laws confirm enforce company compliance conducted benefits administration benefit eligible employees processed pension k payouts balanced reports daily requested missing documents needed processing contacted hr necessary status change required documentation customer service representative oct oct company name city state addressed customer service inquiries timely accurate fashion call center environment maintained date records times worked upper management ensure appropriate changes made improve customer satisfaction formulated enforced service center policies procedures quality assurance measures properly directed inbound calls phone queues improve call flow strictly adhered federal state guidelines release information processed applications payments corrections enrollment endorsements researched coverage premium options supplied clients best coverage available retirement benefits counselor aug company name city state conducted benefits administration benefit eligible employees ibm payments began reviewed federal state laws confirm enforce company compliance answered employee questions regarding pension health insurance benefits resolved issues explained human resources policies procedures employees contacted hr departments necessary additional information needed first year fidelity investments awarded outstanding customer service award work health welfare research resolution project hr generalist may jul company name city state resolved personnel issues regarding human resources matters needing clarification submissions corrections assisted customer service inbound calls regarding hr inquiries worked k administration fmla workers compensation claims benefits assisted hr departments eligibility questions rules regulations well status previous inquiries senior benefits specialist may mar company name city state worked k administration pension health insurance benefits several fortune companies assisted customer service inbound calls regarding benefits reviewed federal state laws confirm enforce company compliance conducted benefits administration benefit eligible employees benefits contacted various hr departments verify eligibility well status changes education associate science science aug louisburg college city state science skills benefits administrator benefits benefits administration call center clients customer satisfaction customer service documentation fashion human resources hr ibm insurance inventory investments access excel outlook word personnel pick policies speaking quality assurance research script phone
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business development manager skill highlights microsoft office suite outlook salesforce com crm customer relationship management virtual cloud computing environment professional experience business development manager july current company name city state sales marketing utility engineering design services including staff augmentation mid sized companies investor owned utilities clients include lg e ku ekpc time warner industrial commercial double digit increase sales developing strong relationships clients staff partners management initial contact implementation proven ability building name brand awareness various marketing techniques responsible launch new turn key energy saving business segment january resulting new business months received first purchase new business days start service selling roi c suite building owners achieved goal pipeline days quoted business new clients account executive june company name city state sales marketing lean six sigma consulting services small mid sized companies consulting solution skills applied marketing small mid sized companies greater louisville lexington markets green belt training lean six sigma senior account executive january june company name city state sales marketing network computer software hardware systems addition integration managed services targeted c level executives manager engineers banking manufacturing healthcare insurance industries partnered cross functional teams identify develop qualify close business opportunities wrote proposals calculated presented roi analyses negotiated contracts created e mail marketing programs monthly newsletter manager january january company name city state responsible new business development growing sales kentucky territory sales target million sales expense management solutions new middle market business segments companies annual sales revenue million million effectively filtered qualified prospects built pipelines ensure targets exceeded focused vertical marketing auto construction medical manufacturing markets achieved goal developed methods prospecting closing medical practices resulted closing new doctor practices total mm gross volume techniques duplicated shared region resulting increased sales teams sales account manager january january company name city state responsible opening new accounts managing long term client relationships key oem accounts totaling million worked closely design engineers oem clients cross functional teams provide value added components assemblies identified new business opportunities well aligned business capabilities client needs clients include decision makers accounts require design development manufacture custom metal stampings springs wire forms assemblies key account manager january january company name city state opened new markets focus applianceand office products industry along high volume industries broke new ground development maintenance servicing key oem accounts totaling million multi national company operations countries involved design development manufacturing custom engineered plastic foam rubber components educationb mechanical engineering university kentucky city state mechanical engineering professional affiliations professional development skills seminars toastmasters international active officer rainmaker business development course dale carnegie course certified sales professional apc impact selling american express university professional selling skills achieve global effective negotiations karass sales course dale carnegie skills banking c closing hardware consulting contracts customer relationship management crm client clients e mail energy saving focus forms functional insurance managing marketing market microsoft office suite office outlook network new business development newsletter proposals selling sales salesforce com crm six sigma utilitiesbusiness development manager skill highlights microsoft office suite outlook salesforce com crm customer relationship management virtual cloud computing environment professional experience business development manager july current company name city state sales marketing utility engineering design services including staff augmentation mid sized companies investor owned utilities clients include lg e ku ekpc time warner industrial commercial double digit increase sales developing strong relationships clients staff partners management initial contact implementation proven ability building name brand awareness various marketing techniques responsible launch new turn key energy saving business segment january resulting new business months received first purchase new business days start service selling roi c suite building owners achieved goal pipeline days quoted business new clients account executive june company name city state sales marketing lean six sigma consulting services small mid sized companies consulting solution skills applied marketing small mid sized companies greater louisville lexington markets green belt training lean six sigma senior account executive january june company name city state sales marketing network computer software hardware systems addition integration managed services targeted c level executives manager engineers banking manufacturing healthcare insurance industries partnered cross functional teams identify develop qualify close business opportunities wrote proposals calculated presented roi analyses negotiated contracts created e mail marketing programs monthly newsletter manager january january company name city state responsible new business development growing sales kentucky territory sales target million sales expense management solutions new middle market business segments companies annual sales revenue million million effectively filtered qualified prospects built pipelines ensure targets exceeded focused vertical marketing auto construction medical manufacturing markets achieved goal developed methods prospecting closing medical practices resulted closing new doctor practices total mm gross volume techniques duplicated shared region resulting increased sales teams sales account manager january january company name city state responsible opening new accounts managing long term client relationships key oem accounts totaling million worked closely design engineers oem clients cross functional teams provide value added components assemblies identified new business opportunities well aligned business capabilities client needs clients include decision makers accounts require design development manufacture custom metal stampings springs wire forms assemblies key account manager january january company name city state opened new markets focus applianceand office products industry along high volume industries broke new ground development maintenance servicing key oem accounts totaling million multi national company operations countries involved design development manufacturing custom engineered plastic foam rubber components educationb mechanical engineering university kentucky city state mechanical engineering professional affiliations professional development skills seminars toastmasters international active officer rainmaker business development course dale carnegie course certified sales professional apc impact selling american express university professional selling skills achieve global effective negotiations karass sales course dale carnegie skills banking c closing hardware consulting contracts customer relationship management crm client clients e mail energy saving focus forms functional insurance managing marketing market microsoft office suite office outlook network new business development newsletter proposals selling sales salesforce com crm six sigma utilities
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business development manager vp executive profile ambitious leader creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals skill highlights multi unit operations management change implementation project management relationship vendor management call center dialer operations underwriting strategic planning operational risk core accomplishments operations management managed multi sites units fte handled multiple functions related customer care collections loss mitigation risk foreclosure underwriting staff development launched well received program professional development courses staff mentored coached employees resulting increase productivity project management created policies procedures external vendors initiated audit checklist vendors resulting decrease average turn times increasing overall quality one year partnered law firms judges ny city mayors office ny city bar gse housing counseling attorney institute continued learning education seminar court systems nyc area professional experience company name city state business development manager vp current spearheaded sales managemytests com platform resulting million dollar increase revenue first six months accountable sales overall customer satisfaction spearheaded cross functional initiative achieve new business increased profits one year restructure business line closes new business deals coordinating requirements developing negotiating contracts integrating contract requirements business operations company name city state lending manager vp led department consisting two avp ten managers one business training consultant fte consisted single points contact underwriters managed facets loss mitigation private investors wells fargo accountable ensuring compliance pooling servicing agreements mortgage backed securities created two specialized teams unit high impact resolution unit responsible reviewing creating solutions office president foreclosure mediation unit handling mediations investor lines wfhm includes private owned fha va fnma fhlmc ensured compliance internal external audits including occ gcor investor audits motivated unit high levels quality production managed mediation vendor relationship management teams accountable managing quality effectiveness rd party law firms including training audits reviewed underwriting decisions complex loans made unit requiring highest level authority wells fargo successfully earned held e level authority bank private wells owned wells fargo financial wells fargo home equity wells fargo pick pay fnma fhlmc usda va fha fhlb created state specific policies procedures collaboration project implementation teams trained mediation program administrators judges magistrates mortgage servicing basics build foundations new mediation programs country represented wells fargo key legislative meetings partnership government relations legal also appeared litigated mediated court cases nationally company name city state collections supervisor ii responsible coaching influencing developing managing team members including decisions relative performance reviews terminations hires discipline salary actions etc provides quality customer service internal external customers ensures compliance quality standards met accordance internal key indicators investor requirements liaison quality control analytics department business unit relating key indicator reviews responses influences performance business unit working key member decision making management team strategy building departmental effectiveness performance aligns business unit activities business priorities participates strategic dialer planning discussions provides input regarding future direction created global scripting outbound loss mitigation campaigns participates hope initiatives foreclosure prevention events company name city state customer service collections supervisor ii supervised inbound customer service collections call teams initiated monthly employee incentive programs quality quantity managing budget monitored phone calls compliance possible training opportunities handled escalation calls manage incoming outgoing calls customers prepared monthly statistical reports senior management monitored phone calls compliance possible training opportunities reviewed employee productivity daily basis motivated staff optimum performance responsible human resource functions monthly annual evaluations salary reviews hiring terminations played major role opening two call centers located rancho cucamonga california schaumburg illinois managed multiple projects updating company policies procedures developing testing website business continuity plans company name city state loan processing supervisor analyzed loan application preliminary title report credit report determine supporting documents order e g voe vom payoff demands subordinations etc analyzed loan documents completeness sufficiency make loan decision collaborated loan officers clear loan conditions communicating external parties necessary conclusion rescission period deliver file funding give approval fund set recording title company confirm recording authorize title disburse funds coordinate check exchanges pull reports ensure loans submitted accordance state federal regulations company name city state loan officer responsible generating leads inbound solicitations assessed prospective customers needs determine interest obtaining loan complete loan application developed maintain business referral sources ordered comparables appraisers gathered customer documentation loan approval maintained consistent productivity ensure fulfillment performance standards goals prepared provided accurate reports business development activities education bachelor arts business administration univerity pheonix state skills budget business development call center coaching communication skills consultant credit customer service decision making direction documentation equity senior management external audits financial funds government hiring human resource leadership law legal managing mediation meetings office operations management performance reviews pick policies project management quality quality control recording relationship management securities scripting strategy strategic phone underwriting vendor management websitebusiness development manager vp executive profile ambitious leader creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals skill highlights multi unit operations management change implementation project management relationship vendor management call center dialer operations underwriting strategic planning operational risk core accomplishments operations management managed multi sites units fte handled multiple functions related customer care collections loss mitigation risk foreclosure underwriting staff development launched well received program professional development courses staff mentored coached employees resulting increase productivity project management created policies procedures external vendors initiated audit checklist vendors resulting decrease average turn times increasing overall quality one year partnered law firms judges ny city mayors office ny city bar gse housing counseling attorney institute continued learning education seminar court systems nyc area professional experience company name city state business development manager vp current spearheaded sales managemytests com platform resulting million dollar increase revenue first six months accountable sales overall customer satisfaction spearheaded cross functional initiative achieve new business increased profits one year restructure business line closes new business deals coordinating requirements developing negotiating contracts integrating contract requirements business operations company name city state lending manager vp led department consisting two avp ten managers one business training consultant fte consisted single points contact underwriters managed facets loss mitigation private investors wells fargo accountable ensuring compliance pooling servicing agreements mortgage backed securities created two specialized teams unit high impact resolution unit responsible reviewing creating solutions office president foreclosure mediation unit handling mediations investor lines wfhm includes private owned fha va fnma fhlmc ensured compliance internal external audits including occ gcor investor audits motivated unit high levels quality production managed mediation vendor relationship management teams accountable managing quality effectiveness rd party law firms including training audits reviewed underwriting decisions complex loans made unit requiring highest level authority wells fargo successfully earned held e level authority bank private wells owned wells fargo financial wells fargo home equity wells fargo pick pay fnma fhlmc usda va fha fhlb created state specific policies procedures collaboration project implementation teams trained mediation program administrators judges magistrates mortgage servicing basics build foundations new mediation programs country represented wells fargo key legislative meetings partnership government relations legal also appeared litigated mediated court cases nationally company name city state collections supervisor ii responsible coaching influencing developing managing team members including decisions relative performance reviews terminations hires discipline salary actions etc provides quality customer service internal external customers ensures compliance quality standards met accordance internal key indicators investor requirements liaison quality control analytics department business unit relating key indicator reviews responses influences performance business unit working key member decision making management team strategy building departmental effectiveness performance aligns business unit activities business priorities participates strategic dialer planning discussions provides input regarding future direction created global scripting outbound loss mitigation campaigns participates hope initiatives foreclosure prevention events company name city state customer service collections supervisor ii supervised inbound customer service collections call teams initiated monthly employee incentive programs quality quantity managing budget monitored phone calls compliance possible training opportunities handled escalation calls manage incoming outgoing calls customers prepared monthly statistical reports senior management monitored phone calls compliance possible training opportunities reviewed employee productivity daily basis motivated staff optimum performance responsible human resource functions monthly annual evaluations salary reviews hiring terminations played major role opening two call centers located rancho cucamonga california schaumburg illinois managed multiple projects updating company policies procedures developing testing website business continuity plans company name city state loan processing supervisor analyzed loan application preliminary title report credit report determine supporting documents order e g voe vom payoff demands subordinations etc analyzed loan documents completeness sufficiency make loan decision collaborated loan officers clear loan conditions communicating external parties necessary conclusion rescission period deliver file funding give approval fund set recording title company confirm recording authorize title disburse funds coordinate check exchanges pull reports ensure loans submitted accordance state federal regulations company name city state loan officer responsible generating leads inbound solicitations assessed prospective customers needs determine interest obtaining loan complete loan application developed maintain business referral sources ordered comparables appraisers gathered customer documentation loan approval maintained consistent productivity ensure fulfillment performance standards goals prepared provided accurate reports business development activities education bachelor arts business administration univerity pheonix state skills budget business development call center coaching communication skills consultant credit customer service decision making direction documentation equity senior management external audits financial funds government hiring human resource leadership law legal managing mediation meetings office operations management performance reviews pick policies project management quality quality control recording relationship management securities scripting strategy strategic phone underwriting vendor management website
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business development marketing summary business administrative professional years experience providing advanced office support busy organizations strong contract administration skill budget management client relation skills highlights florida public notary knowledge hippa policies guidelines patient safety medicaid billing using igea software ability coordinate complex projects goal oriented individual strong leadership capabilities excellent calendar management skills contract administration skills microsoft office proficiency meticulous attention detail self directed experience business development marketing september company name city state acts public relations representative externally internal conducts facility visits directed ceo maintain high profile visibility emergency transport service community represent cai different conferences management social media accounts liaison cai patient family posted open positions company social media websites created powerpoint presentations used business development cooperated medicare medicaid private insurance providers resolve billing issues office duties general corporate associate hr assistant october company name city state properly routed agreements contracts invoices signature process organized files developed spreadsheets faxed reports scanned documents made copies sent faxes handled incoming outgoing correspondence dissolutions withdraws corporations llc lp etc maintain investors accounts updated sharepoint dynamo coordinated complex domestic international travel arrangements top executives provided administrative support human resources director assist hr director employee compliances including benefits workers compensations etc input vacations sick pto data system employees usa territory input new hire information data base program assisted preparation performance review forms prepared new employee files verified documentation maintained files maintain tracking system employee work authorizations ensure personnel files complete current audits informing hr department pending file requirements necessary assisted hr director various research projects special projects maintained reserved executive conference room calendar received screened high volume internal external communications including email mail received distributed faxes mail timely manner admissions director july company name city state coordinated start care adult patients seeking home health care working managed care companies order determine level care needed verification benefits patient registration assists scheduling aide weekday weekend holiday coverage coordinate lpn rn pt schedules schedules nursing call holiday weekends hours staffing sets appointments admissions nurses verifies kin demographic information coordinated accompanied account representatives making presentations largeand small clients build grew census quality mix developing market providing prospective patients responsible parties appropriate information assistance choosing nursing center updated personnel files track change personal contact information updated licenses additional education training maintained employee personnel health files office coordinator september company name city state supported clinic operations direct involvement physician nurse respective department support clinic operations checking patients front desk verifying demographics insurance information obtaining referral authorization collecting copay deductible scheduling appointments entering daily clinic charges front desk functions answered phone triaging calls scheduled appointments scheduled diagnostic testing surgical procedures obtained referral authorizations maintaining physician calendar admissions coordinator october company name city state complete verification benefits patient registration liaison person interfacing referral sources outside agencies health professionals field staff negotiated better pricing service medical products volume purchasing responsible facility medical supplies including maintaining inventory education bachelor sciences interdisciplinary studies keiser university city interdisciplinary studies select one languages bilingual advance fluent english spanish skills administrative support scheduling appointments benefits billing conferences contract administration data base documentation filing forms home care home health human resources hr insurance maintaining inventory leadership director management skills market sharepoint internet research patient safety personnel policies presentations pricing public relations purchasing quality research scheduling staffing phone transportation travel arrangementsbusiness development marketing summary business administrative professional years experience providing advanced office support busy organizations strong contract administration skill budget management client relation skills highlights florida public notary knowledge hippa policies guidelines patient safety medicaid billing using igea software ability coordinate complex projects goal oriented individual strong leadership capabilities excellent calendar management skills contract administration skills microsoft office proficiency meticulous attention detail self directed experience business development marketing september company name city state acts public relations representative externally internal conducts facility visits directed ceo maintain high profile visibility emergency transport service community represent cai different conferences management social media accounts liaison cai patient family posted open positions company social media websites created powerpoint presentations used business development cooperated medicare medicaid private insurance providers resolve billing issues office duties general corporate associate hr assistant october company name city state properly routed agreements contracts invoices signature process organized files developed spreadsheets faxed reports scanned documents made copies sent faxes handled incoming outgoing correspondence dissolutions withdraws corporations llc lp etc maintain investors accounts updated sharepoint dynamo coordinated complex domestic international travel arrangements top executives provided administrative support human resources director assist hr director employee compliances including benefits workers compensations etc input vacations sick pto data system employees usa territory input new hire information data base program assisted preparation performance review forms prepared new employee files verified documentation maintained files maintain tracking system employee work authorizations ensure personnel files complete current audits informing hr department pending file requirements necessary assisted hr director various research projects special projects maintained reserved executive conference room calendar received screened high volume internal external communications including email mail received distributed faxes mail timely manner admissions director july company name city state coordinated start care adult patients seeking home health care working managed care companies order determine level care needed verification benefits patient registration assists scheduling aide weekday weekend holiday coverage coordinate lpn rn pt schedules schedules nursing call holiday weekends hours staffing sets appointments admissions nurses verifies kin demographic information coordinated accompanied account representatives making presentations largeand small clients build grew census quality mix developing market providing prospective patients responsible parties appropriate information assistance choosing nursing center updated personnel files track change personal contact information updated licenses additional education training maintained employee personnel health files office coordinator september company name city state supported clinic operations direct involvement physician nurse respective department support clinic operations checking patients front desk verifying demographics insurance information obtaining referral authorization collecting copay deductible scheduling appointments entering daily clinic charges front desk functions answered phone triaging calls scheduled appointments scheduled diagnostic testing surgical procedures obtained referral authorizations maintaining physician calendar admissions coordinator october company name city state complete verification benefits patient registration liaison person interfacing referral sources outside agencies health professionals field staff negotiated better pricing service medical products volume purchasing responsible facility medical supplies including maintaining inventory education bachelor sciences interdisciplinary studies keiser university city interdisciplinary studies select one languages bilingual advance fluent english spanish skills administrative support scheduling appointments benefits billing conferences contract administration data base documentation filing forms home care home health human resources hr insurance maintaining inventory leadership director management skills market sharepoint internet research patient safety personnel policies presentations pricing public relations purchasing quality research scheduling staffing phone transportation travel arrangements
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director business development executive profile results driven highly skilled account manager sales leader years experience developing executing plans cover aspects sales cycle provide strategic support customers leveraging trends technology analytical analysis solutions challenges business creates effective strategies keep pipeline accurate moving exceeding goals skill highlights strategic account development strong interpersonal skills team building expertise proven sales track record relationship selling strong deal closer skilled multi tasker analytical problem solver core accomplishments created strategies develop expand customer sales resulted increase annual sales increased territory penetration states managed portfolio accounts totaling annual sales total contract value generated pipeline net new opportunities months professional experience company name city state director business development current worked closely company executives identify new business opportunities securing contracts enterprise government software software service saas infrastructure service iaas managed service solutions targeted new government agencies new product lines close deals one year public sector industry created strategies develop expand existing customer base resulted contract largest history company company name city state deputy secretary state accountable election corporation professional licensing securities enforcement divisions day day operations including overall constituent satisfaction reduced application processing intervals weeks days restructure streamline multiple divisions government strengthened state agency ability provide fair secure accurate elections voters leading implementation new statewide voter registration software solution company name city state territory manager educated mortgage brokers variety wholesale loan products available credit options analyzed applicants financial status credit property evaluation determine feasibility granting loan increased monthly mortgage origination month assigned territory company name city state account manager analyzed applicants financial status credit property evaluation determine feasibility granting loan engaged non standard borrowers leverage financial resources optimize borrowing ability captured outstanding performance awards outperforming established monthly lending quota company name city state territory manager new business development capture market share second mortgage wholesale lending south carolina assisted mortgage brokers bankers allow maximize revenue loan optimize customer relationship created niche broker allowing increase revenue fees devised plan revitalize territory delivering increase monthly second mortgages month company name city state financial analyst provided full service business relationship management leverage deposit investment lending portfolio bank devised plan catapult nonperforming retail branch produce month new deposits well month new loans company name city state territory account manager business development software service saas managed services voice internet protocol voip hardware telephony mid tier marketmanaged portfolio accounts generated revenue year leveraged new product offering win performance recognition senior management commitments year new business company name city state global account manager business development position seize opportunities international wireless infrastructure industry engaged multiple product organizations increase market share worked closely company executives identify new business opportunities securing contract sales executive tracked rfps bids develop new business opportunities developed innovative business plans sales strategies public sector market resulting expanding customer base surpassed annual quota developed expanded existing customer sales first days chief operating officer presented policy budget reports governor secretary state legislative leadership legislative committees streamlined internal structural roles processes responsibilities achieve reduction budget reduced controlled expenses first georgia public sector agency implement zero based budgeting assistant elections director operations manager managed team election professionals directed strategic initiatives achieve efficient processing election requests voter registration applications election supplies developed managed annual operating budgets state election division executive director georgia athletic entertainment commission coordinated department functions regulations combative sporting events georgia maintained detailed administrative procedural processes improve accuracy efficiency increased events standardized brought online department filing system increase revenue championed initiative resulted largest combat event regulated state resulted direct tax benefit estimated indirect benefit million territory account manager developed executed annual sales plans strategies competitive local exchange carrier clec independent local exchange carrier ilec markets developed tool track monitor personal sales opportunities deals progress finished contracts received company employee performance award achieving sales quota sales quota sales quota asset manager executed accounts receivable reporting enhancements reconciliation addressed resolved non routine complex unexpected variances accounts recevables received company employee performance award reducing accounts receivables disputes education bachelor business administration bba finance economics augusta state university hull college business city state skills business development complex sales strategy public policy enterprise software software service saas infrastructure service iaas technical analysis financial analysis budget public sector telecommunications sales reporting public speaking public presentationsdirector business development executive profile results driven highly skilled account manager sales leader years experience developing executing plans cover aspects sales cycle provide strategic support customers leveraging trends technology analytical analysis solutions challenges business creates effective strategies keep pipeline accurate moving exceeding goals skill highlights strategic account development strong interpersonal skills team building expertise proven sales track record relationship selling strong deal closer skilled multi tasker analytical problem solver core accomplishments created strategies develop expand customer sales resulted increase annual sales increased territory penetration states managed portfolio accounts totaling annual sales total contract value generated pipeline net new opportunities months professional experience company name city state director business development current worked closely company executives identify new business opportunities securing contracts enterprise government software software service saas infrastructure service iaas managed service solutions targeted new government agencies new product lines close deals one year public sector industry created strategies develop expand existing customer base resulted contract largest history company company name city state deputy secretary state accountable election corporation professional licensing securities enforcement divisions day day operations including overall constituent satisfaction reduced application processing intervals weeks days restructure streamline multiple divisions government strengthened state agency ability provide fair secure accurate elections voters leading implementation new statewide voter registration software solution company name city state territory manager educated mortgage brokers variety wholesale loan products available credit options analyzed applicants financial status credit property evaluation determine feasibility granting loan increased monthly mortgage origination month assigned territory company name city state account manager analyzed applicants financial status credit property evaluation determine feasibility granting loan engaged non standard borrowers leverage financial resources optimize borrowing ability captured outstanding performance awards outperforming established monthly lending quota company name city state territory manager new business development capture market share second mortgage wholesale lending south carolina assisted mortgage brokers bankers allow maximize revenue loan optimize customer relationship created niche broker allowing increase revenue fees devised plan revitalize territory delivering increase monthly second mortgages month company name city state financial analyst provided full service business relationship management leverage deposit investment lending portfolio bank devised plan catapult nonperforming retail branch produce month new deposits well month new loans company name city state territory account manager business development software service saas managed services voice internet protocol voip hardware telephony mid tier marketmanaged portfolio accounts generated revenue year leveraged new product offering win performance recognition senior management commitments year new business company name city state global account manager business development position seize opportunities international wireless infrastructure industry engaged multiple product organizations increase market share worked closely company executives identify new business opportunities securing contract sales executive tracked rfps bids develop new business opportunities developed innovative business plans sales strategies public sector market resulting expanding customer base surpassed annual quota developed expanded existing customer sales first days chief operating officer presented policy budget reports governor secretary state legislative leadership legislative committees streamlined internal structural roles processes responsibilities achieve reduction budget reduced controlled expenses first georgia public sector agency implement zero based budgeting assistant elections director operations manager managed team election professionals directed strategic initiatives achieve efficient processing election requests voter registration applications election supplies developed managed annual operating budgets state election division executive director georgia athletic entertainment commission coordinated department functions regulations combative sporting events georgia maintained detailed administrative procedural processes improve accuracy efficiency increased events standardized brought online department filing system increase revenue championed initiative resulted largest combat event regulated state resulted direct tax benefit estimated indirect benefit million territory account manager developed executed annual sales plans strategies competitive local exchange carrier clec independent local exchange carrier ilec markets developed tool track monitor personal sales opportunities deals progress finished contracts received company employee performance award achieving sales quota sales quota sales quota asset manager executed accounts receivable reporting enhancements reconciliation addressed resolved non routine complex unexpected variances accounts recevables received company employee performance award reducing accounts receivables disputes education bachelor business administration bba finance economics augusta state university hull college business city state skills business development complex sales strategy public policy enterprise software software service saas infrastructure service iaas technical analysis financial analysis budget public sector telecommunications sales reporting public speaking public presentations
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business development director executive profile global business development offering outstanding presentation communication cross cultural team management skills high energy results oriented leader entrepreneurial attitude history strong effective management dealer principals c level corporate end users community real estate construction industry ambitious sales leader creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals skill highlights strong leadership communication skills strategic account development fortune partner experience national account management exceeds sales goals cross functional team management negotiations expert goal oriented team building expertise staff development professional experience business development director company name city created new revenue streams clearly understanding client goals objectives generated new business positioning staples wide disciplines outperform expectations problem solve organizational levels utilizing national contracts avendra group purchasing organizations buying consortium agreements increased profit margins one year restructuring client specific contracts leveraging total spend staples implement national furniture standards program reducing rogue vendor spend million dollar book new business regional sales director company name city state development sales team professionals annual revenues annually extensive p l responsibilities margin growth regional strategy deployment pivotal partnering sales team build strong relationships top firms resulting million dollar renovation fontainebleau hotel miami florida recruited top notch sales team spearheaded cross functional sal initiative increase furniture sales penetration lead territory reverse declining sales achieve increase sales supervised regional division staff members direct growth responsibilities furniture sellers responsible managing aspects daily sales cycle including sales quotations proposals design project management bid documents closing business responsible point bottom line margin growth focused team billable design hours corporate account manager business development manager company name city state manage development revenue growth distribution key contract office furniture dealerships san diego hawaii markets responsible million dollars revenue responsible coverage gsa sales new end user business development increased annual territory goal q plan pragmatically converted competitive dealership strong co branded allsteel partnership st quarter sales volume goal gross margin goal nd quarter sales goal company winner highest annual terrace product sales master program winner achievement grew territory goal attainment increased revenues previous year senior account executive company name city state responsible million dollars sales annually corporate marketing business development steelcase systems contract furniture dealership july awarded office depot outstanding salesperson award goal awarded promoted north island federal credit union total quality management program partner quality piq outstanding customer relations service vendor orchestrated product launch vendor trade show hospital resulting increase account sales strategic vendor competition southern california implemented coordinated raised funding neocon west architect designer marketing event resulting two new multi party contracts revenues education certificate university california city statebachelor applied arts interior design industrial technology central michigan university city state professional affiliations national association female executives international interior design association iida international facilities management association ifma golf tournament fund raiser committee corenet global summit skills attitude drive motivationbusiness development director executive profile global business development offering outstanding presentation communication cross cultural team management skills high energy results oriented leader entrepreneurial attitude history strong effective management dealer principals c level corporate end users community real estate construction industry ambitious sales leader creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals skill highlights strong leadership communication skills strategic account development fortune partner experience national account management exceeds sales goals cross functional team management negotiations expert goal oriented team building expertise staff development professional experience business development director company name city created new revenue streams clearly understanding client goals objectives generated new business positioning staples wide disciplines outperform expectations problem solve organizational levels utilizing national contracts avendra group purchasing organizations buying consortium agreements increased profit margins one year restructuring client specific contracts leveraging total spend staples implement national furniture standards program reducing rogue vendor spend million dollar book new business regional sales director company name city state development sales team professionals annual revenues annually extensive p l responsibilities margin growth regional strategy deployment pivotal partnering sales team build strong relationships top firms resulting million dollar renovation fontainebleau hotel miami florida recruited top notch sales team spearheaded cross functional sal initiative increase furniture sales penetration lead territory reverse declining sales achieve increase sales supervised regional division staff members direct growth responsibilities furniture sellers responsible managing aspects daily sales cycle including sales quotations proposals design project management bid documents closing business responsible point bottom line margin growth focused team billable design hours corporate account manager business development manager company name city state manage development revenue growth distribution key contract office furniture dealerships san diego hawaii markets responsible million dollars revenue responsible coverage gsa sales new end user business development increased annual territory goal q plan pragmatically converted competitive dealership strong co branded allsteel partnership st quarter sales volume goal gross margin goal nd quarter sales goal company winner highest annual terrace product sales master program winner achievement grew territory goal attainment increased revenues previous year senior account executive company name city state responsible million dollars sales annually corporate marketing business development steelcase systems contract furniture dealership july awarded office depot outstanding salesperson award goal awarded promoted north island federal credit union total quality management program partner quality piq outstanding customer relations service vendor orchestrated product launch vendor trade show hospital resulting increase account sales strategic vendor competition southern california implemented coordinated raised funding neocon west architect designer marketing event resulting two new multi party contracts revenues education certificate university california city statebachelor applied arts interior design industrial technology central michigan university city state professional affiliations national association female executives international interior design association iida international facilities management association ifma golf tournament fund raiser committee corenet global summit skills attitude drive motivation
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director business development summary self starting business development expert years top sales performer various markets highly motivated comfortable new ideas innovative products corporate sales start environments highlights established track record exceptional sales results excellent communication skills compelling leadership skills results oriented self starter exceptional multi tasker depth knowledge sales process process driven experience director business development current company name city state increased sales revenue software products blood banking industry managed budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage delivered performance updates quarterly business reviews planning meetings negotiated rates cut costs benefit corporate partnerships identified coordinated participated client relationship building activities meetings developed growth plans identifying key clients key targets priority service lines director business development current company name city state achieved quota first year sales custom software development services cold warm called new existing accounts day generated new accounts implementing effective networking content marketing strategies managed budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage delivered performance updates quarterly business reviews planning meetings director business development current company name city state executed industry validation new product idea conducted product management ui front end development new online marketplace developed marketing sales strategy onboarding suppliers buyers director sales operations business development company name city state implemented processes procedures sales project management marketing ui ux service company developed strategic partnerships key corporations distribution referral networks created marketing business plans top producing realtors resulting increase revenue designed implemented new business model leading profiling firm managed development new assessment including new user interface crm sales director company name city state achieved quota first year sales manager website development company increased sales revenue second year managed direct reports hired trained sales staff generated monthly annual sales reports created directed sales team training development programs regional publishing consultant company name city state implemented strategic plan launch ca branch nashville based publishing company established regional awareness regional services created presentations specific marketing needs potential clients developed strategic partnerships establish referral network conducted c level director level presentations senior sales representative company name city state new customers company wide real estate enterprise software company revenue new customers increased revenue top producer increased revenue averaged outbound calls day shared product knowledge customers making personal recommendations resolved customer complaints led sales team national conventions regional training courses owner company name city state grew company home office one truck regional offices trucks food distribution business negotiated contracts products assets resources drive lower operating costs leveraged sales increase quality pricing products recruited hired trained sales staff provided customer support ran service calls branch manager company name city state increased monthly sales implementing strategies develop expand existing customer base maintained fleet deliveryincreased monthly sales implementing strategies develop expand existing customer base maintained fleet delivery trucks recruited hired ensure sales delivery vehicles generating revenue created performed sales training programs new current sales staff managed store inventory reduced waste education masters business administration business strategy western governors university city state usa bachelors science business management university phoenix city state usa biology pre medicine oklahoma baptist university city state usa skills new business development sales management ms office suite salesforce crmdirector business development summary self starting business development expert years top sales performer various markets highly motivated comfortable new ideas innovative products corporate sales start environments highlights established track record exceptional sales results excellent communication skills compelling leadership skills results oriented self starter exceptional multi tasker depth knowledge sales process process driven experience director business development current company name city state increased sales revenue software products blood banking industry managed budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage delivered performance updates quarterly business reviews planning meetings negotiated rates cut costs benefit corporate partnerships identified coordinated participated client relationship building activities meetings developed growth plans identifying key clients key targets priority service lines director business development current company name city state achieved quota first year sales custom software development services cold warm called new existing accounts day generated new accounts implementing effective networking content marketing strategies managed budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage delivered performance updates quarterly business reviews planning meetings director business development current company name city state executed industry validation new product idea conducted product management ui front end development new online marketplace developed marketing sales strategy onboarding suppliers buyers director sales operations business development company name city state implemented processes procedures sales project management marketing ui ux service company developed strategic partnerships key corporations distribution referral networks created marketing business plans top producing realtors resulting increase revenue designed implemented new business model leading profiling firm managed development new assessment including new user interface crm sales director company name city state achieved quota first year sales manager website development company increased sales revenue second year managed direct reports hired trained sales staff generated monthly annual sales reports created directed sales team training development programs regional publishing consultant company name city state implemented strategic plan launch ca branch nashville based publishing company established regional awareness regional services created presentations specific marketing needs potential clients developed strategic partnerships establish referral network conducted c level director level presentations senior sales representative company name city state new customers company wide real estate enterprise software company revenue new customers increased revenue top producer increased revenue averaged outbound calls day shared product knowledge customers making personal recommendations resolved customer complaints led sales team national conventions regional training courses owner company name city state grew company home office one truck regional offices trucks food distribution business negotiated contracts products assets resources drive lower operating costs leveraged sales increase quality pricing products recruited hired trained sales staff provided customer support ran service calls branch manager company name city state increased monthly sales implementing strategies develop expand existing customer base maintained fleet deliveryincreased monthly sales implementing strategies develop expand existing customer base maintained fleet delivery trucks recruited hired ensure sales delivery vehicles generating revenue created performed sales training programs new current sales staff managed store inventory reduced waste education masters business administration business strategy western governors university city state usa bachelors science business management university phoenix city state usa biology pre medicine oklahoma baptist university city state usa skills new business development sales management ms office suite salesforce crm
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business development manager program director executive profile marketing sales executive thrives energetic high pressure competitive environments creative results orientated dynamic professional extensive educational professional expertise long trackrecord success direct sales brand management exceptional problem solver natural leader skilled mediator excels bringing best allemployees disciplined resource management facilitating growth sales marketing andbusiness enterprises support corporate objectives skill highlights top ranked sales executive leading largenational account management organizations organizational psychology managementexcellence strategic business policy sciences direct sales trainer staff developmentplanning control manager public client relations marketing economic policy revenue market expansion resource optimization excellent communicator compelling leadership skills complex project negotiator international business marketing advanced problem solving abilities professional experience business development manager program director february current company name city state designed implemented strategic marketing initiative first interstate bank entitled bank thefuture market share revenue grew program included training ofbank employees direct sales rolled nationally developed sales training protocols adp new p c payroll product line eventually dominated themarketplace recruited trained managed agent sales force gbs division grew excess million dollars revenue year built successful telecommunications company quickly grew plus employees million dollarsin annual revenue responsible aspects organization including direct sales program director september january company name city state senior counselor november august company name city state substance abuse counselor company name city state substance abuse counselor september august company name city state president ceo january may company name city state chief executive officer medium size telecommunications corporation managed day day tactical long term strategic activities business capitalized industry changes maximize company revenue conducted cost schedule contract performance variance risk analysis drafted business plans budgets quarterly semi annual business reviews coached mentored staff members offering constructive feedback taking interest long term career growth conducted sales training insure quality effectiveness consistent mission objectives u telecom established knowledge sharing processes associates organization increased monthly sales implementing strategies develop expand existing customer base selling cross selling managed budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage identified strategic partnerships gathered market information gain competitive advantage optimized current revenue streams networking additional business prospects established clients planned strategic brand building events expand product portfolio contacted new existing customers discuss specific products could meet needs identified coordinated participated client relationship building activities meetings added value marketing material introducing creative advertising concepts cultivated relationships key players various industries create ongoing mutually beneficial referral systems answered customer questions regarding products prices availability identified issues existing marketing material drive process improvements developed growth plans identifying key clients key targets priority service lines leveraged lead generation tools increase profitability product presence marketplace generated new sales opportunities direct telephone selling emails collaborated account executives penetrate new accounts identify potential customers coordinate product demonstrations maintained date knowledge industry target accounts competitive landscape developed innovative business plans sales strategies vertical markets coordinated managed major proposal processes initiation implementation generated business development awareness implementing depth sales marketing training programs senior territorial manager january company name city state spearheaded agent program resulting increase revenue spearheaded cross functional initiative achieve cross selling selling new existing customer base trained sales agents sell add services existing customers generating incremental revenue creating relationship selling collaborated account managers prepare deliver performance updates quarterly business reviews monitored market conditions product innovations competitor activity adjusted account sales approach address latest market developments consistently secured new accounts resulting increase year year revenue trained sales teams educational products seminars special events delivered exceptional account service strengthen customer loyalty negotiated details contracts payments prepared sales contracts order forms led sales calls team members establish sales customer retention goals monitored customer preferences determine focus sales efforts generated monthly annual sales reports created directed sales team training development programs shared product knowledge customers making personal recommendations trained negotiations time management recommended helped customers select merchandise based needs extended customer subscriptions offering discounts promotions ensure high customer retention rates informed customers sales promotions friendly engaging manner trained new employees company customer service policies service level standards district manager may march company name city state credit marketing manager v march april company name city state education ph business administration california coast university city state gpa gpa summa cum laude business administration gpa strategic business policy marketing economic policy organizational psychology cultural dimensions management corporate finance planning control management business publicorganizations human resource management human behavior organizations management theory practicecritical thinking problem solving international marketing summa cum laude mba business administration california coast university city state gpa gpa summa cum laude business administration gpa emphasis organizational behavior managerial decision making e business management science quantitative methods human relations financial marketing management business law computertechnology managers research process summa cum laude bachelor science business administration psychology sociology business management organizational theory behavior marketing economics communications california coast university city state gpa gpa graduated summa cum laude business administration gpa psychology sociology business management organizational theory behavior marketing economics communications graduated summa cum laude prerequisites state certification addictions studies case management documentation addictions studies hospital corpsman psychiatric technician palo verde junior college city state hospital corpsman school emt ii psych technician crisis intervention certified substance abuse counselor college transcripts available request united states navy interests volunteer pegasis riding academy handicapped children adults work risk teens substance gangs cga additional information community service volunteer pegasis riding academy handicapped children adults work risk teens substance gangs cga skills account management adp business law case management corporate finance counselor crisis intervention client relations decision making dimensions direct sales documentation e business financial human resource management human relations international business international marketing leadership skills managerial marketing market marketing management negotiator communicator optimization organizational payroll p c problem solving protocols psychology research sales sales training strategic strategic marketing technician telecommunications trainerbusiness development manager program director executive profile marketing sales executive thrives energetic high pressure competitive environments creative results orientated dynamic professional extensive educational professional expertise long trackrecord success direct sales brand management exceptional problem solver natural leader skilled mediator excels bringing best allemployees disciplined resource management facilitating growth sales marketing andbusiness enterprises support corporate objectives skill highlights top ranked sales executive leading largenational account management organizations organizational psychology managementexcellence strategic business policy sciences direct sales trainer staff developmentplanning control manager public client relations marketing economic policy revenue market expansion resource optimization excellent communicator compelling leadership skills complex project negotiator international business marketing advanced problem solving abilities professional experience business development manager program director february current company name city state designed implemented strategic marketing initiative first interstate bank entitled bank thefuture market share revenue grew program included training ofbank employees direct sales rolled nationally developed sales training protocols adp new p c payroll product line eventually dominated themarketplace recruited trained managed agent sales force gbs division grew excess million dollars revenue year built successful telecommunications company quickly grew plus employees million dollarsin annual revenue responsible aspects organization including direct sales program director september january company name city state senior counselor november august company name city state substance abuse counselor company name city state substance abuse counselor september august company name city state president ceo january may company name city state chief executive officer medium size telecommunications corporation managed day day tactical long term strategic activities business capitalized industry changes maximize company revenue conducted cost schedule contract performance variance risk analysis drafted business plans budgets quarterly semi annual business reviews coached mentored staff members offering constructive feedback taking interest long term career growth conducted sales training insure quality effectiveness consistent mission objectives u telecom established knowledge sharing processes associates organization increased monthly sales implementing strategies develop expand existing customer base selling cross selling managed budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage identified strategic partnerships gathered market information gain competitive advantage optimized current revenue streams networking additional business prospects established clients planned strategic brand building events expand product portfolio contacted new existing customers discuss specific products could meet needs identified coordinated participated client relationship building activities meetings added value marketing material introducing creative advertising concepts cultivated relationships key players various industries create ongoing mutually beneficial referral systems answered customer questions regarding products prices availability identified issues existing marketing material drive process improvements developed growth plans identifying key clients key targets priority service lines leveraged lead generation tools increase profitability product presence marketplace generated new sales opportunities direct telephone selling emails collaborated account executives penetrate new accounts identify potential customers coordinate product demonstrations maintained date knowledge industry target accounts competitive landscape developed innovative business plans sales strategies vertical markets coordinated managed major proposal processes initiation implementation generated business development awareness implementing depth sales marketing training programs senior territorial manager january company name city state spearheaded agent program resulting increase revenue spearheaded cross functional initiative achieve cross selling selling new existing customer base trained sales agents sell add services existing customers generating incremental revenue creating relationship selling collaborated account managers prepare deliver performance updates quarterly business reviews monitored market conditions product innovations competitor activity adjusted account sales approach address latest market developments consistently secured new accounts resulting increase year year revenue trained sales teams educational products seminars special events delivered exceptional account service strengthen customer loyalty negotiated details contracts payments prepared sales contracts order forms led sales calls team members establish sales customer retention goals monitored customer preferences determine focus sales efforts generated monthly annual sales reports created directed sales team training development programs shared product knowledge customers making personal recommendations trained negotiations time management recommended helped customers select merchandise based needs extended customer subscriptions offering discounts promotions ensure high customer retention rates informed customers sales promotions friendly engaging manner trained new employees company customer service policies service level standards district manager may march company name city state credit marketing manager v march april company name city state education ph business administration california coast university city state gpa gpa summa cum laude business administration gpa strategic business policy marketing economic policy organizational psychology cultural dimensions management corporate finance planning control management business publicorganizations human resource management human behavior organizations management theory practicecritical thinking problem solving international marketing summa cum laude mba business administration california coast university city state gpa gpa summa cum laude business administration gpa emphasis organizational behavior managerial decision making e business management science quantitative methods human relations financial marketing management business law computertechnology managers research process summa cum laude bachelor science business administration psychology sociology business management organizational theory behavior marketing economics communications california coast university city state gpa gpa graduated summa cum laude business administration gpa psychology sociology business management organizational theory behavior marketing economics communications graduated summa cum laude prerequisites state certification addictions studies case management documentation addictions studies hospital corpsman psychiatric technician palo verde junior college city state hospital corpsman school emt ii psych technician crisis intervention certified substance abuse counselor college transcripts available request united states navy interests volunteer pegasis riding academy handicapped children adults work risk teens substance gangs cga additional information community service volunteer pegasis riding academy handicapped children adults work risk teens substance gangs cga skills account management adp business law case management corporate finance counselor crisis intervention client relations decision making dimensions direct sales documentation e business financial human resource management human relations international business international marketing leadership skills managerial marketing market marketing management negotiator communicator optimization organizational payroll p c problem solving protocols psychology research sales sales training strategic strategic marketing technician telecommunications trainer
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director business development summary healthcare sales professional years experience successful director sales sales experience includes hospice home health management durable medical equipment dme pharmaceuticals awarded top performer five consecutive years recognized growth development delivering bottom line results specialized connecting clients customers develop loyalty referrals utilizing consultative sales identifying customer needs active listening education consistent follow experienced developing strong detailed sales marketing plans support corporate goals objectives update execute sales marketing plan daily weekly monthly obtain corporate goals objectives strong communication skills team member presenter trainer skillful effective communicating interacting associates professionals key decision makers experience director business development company name director sales director sales business line homecare hospice implement sales marketing plans plains region meet exceed company overall business plan census goals financial objectives role responsible management leadership client relations executives field care transition nurses hospital system developed implemented sales marketing plans company products service offerings consistent market analysis reflecting referral source targets develops provides sales training understanding medicare regulations homecare hospice responsible setting goals based market analysis company overall goals position dissolved due company cuts director sales area sales manager company name city state working healthcare industry hospice home health dallas texas western iowa locations responsibilities included redeveloping team healthcare professionals promote company increase sales revenue territory development training education customers communicate directly vice president company sales teams strengths weakness new business opportunities director business development develop plan rebuild agency meet budget collaborating referral sources clinical team maintain develop growth working nursing facilities medical clinics hospitals communicate clearly program referral sources managed sales dallas texas region iowa senior provider relations manager company name city state successfully rebranded company stringent budget building agency eight patients patients one top five provider relations managers ranked senior provider relations manager nation groomed regional sales director top performer region nebraska iowa south dakota five years maintaining growth eastern central nebraska personally servicing territory counties nebraska build rapport key referral sources coordinating approximately medical directors nurses cnas medical records clerks social workers bereavement counselors providing training issue resolution follow support remaining budget develop plan present ceu service trainings iowa western university referral sources educating people death dying hospice benefits end life care person webinars manage coach team salespeople providing marketing strategic sales tools responded market need building marketing tool became company main brochure establish annual monthly weekly daily goals keeping daily log business sources contacts leads consistently following hand written thank notes calls address problems resolutions wins marketing tips weekly conference calls region report sales numbers daily weekly senior account executive company name city state achieved ranking salesperson southern california region five months maintained years developed managed care contracts california education bachelor science political science california state university bakersfield state political science professional affiliations nebraska alzheimer association american parkinson disease association creighton university medical center american quarter horse association american cancer association end life community nebraska nebraska hospice palliative care association american red cross nebraska american heart association american horse show associationskills agency benefits brochure budget business development business plan coach contracts client relations financial home health homecare hospice leadership notes director market analysis marketing plans marketing market nursing rapport sales sales training strategic writtendirector business development summary healthcare sales professional years experience successful director sales sales experience includes hospice home health management durable medical equipment dme pharmaceuticals awarded top performer five consecutive years recognized growth development delivering bottom line results specialized connecting clients customers develop loyalty referrals utilizing consultative sales identifying customer needs active listening education consistent follow experienced developing strong detailed sales marketing plans support corporate goals objectives update execute sales marketing plan daily weekly monthly obtain corporate goals objectives strong communication skills team member presenter trainer skillful effective communicating interacting associates professionals key decision makers experience director business development company name director sales director sales business line homecare hospice implement sales marketing plans plains region meet exceed company overall business plan census goals financial objectives role responsible management leadership client relations executives field care transition nurses hospital system developed implemented sales marketing plans company products service offerings consistent market analysis reflecting referral source targets develops provides sales training understanding medicare regulations homecare hospice responsible setting goals based market analysis company overall goals position dissolved due company cuts director sales area sales manager company name city state working healthcare industry hospice home health dallas texas western iowa locations responsibilities included redeveloping team healthcare professionals promote company increase sales revenue territory development training education customers communicate directly vice president company sales teams strengths weakness new business opportunities director business development develop plan rebuild agency meet budget collaborating referral sources clinical team maintain develop growth working nursing facilities medical clinics hospitals communicate clearly program referral sources managed sales dallas texas region iowa senior provider relations manager company name city state successfully rebranded company stringent budget building agency eight patients patients one top five provider relations managers ranked senior provider relations manager nation groomed regional sales director top performer region nebraska iowa south dakota five years maintaining growth eastern central nebraska personally servicing territory counties nebraska build rapport key referral sources coordinating approximately medical directors nurses cnas medical records clerks social workers bereavement counselors providing training issue resolution follow support remaining budget develop plan present ceu service trainings iowa western university referral sources educating people death dying hospice benefits end life care person webinars manage coach team salespeople providing marketing strategic sales tools responded market need building marketing tool became company main brochure establish annual monthly weekly daily goals keeping daily log business sources contacts leads consistently following hand written thank notes calls address problems resolutions wins marketing tips weekly conference calls region report sales numbers daily weekly senior account executive company name city state achieved ranking salesperson southern california region five months maintained years developed managed care contracts california education bachelor science political science california state university bakersfield state political science professional affiliations nebraska alzheimer association american parkinson disease association creighton university medical center american quarter horse association american cancer association end life community nebraska nebraska hospice palliative care association american red cross nebraska american heart association american horse show associationskills agency benefits brochure budget business development business plan coach contracts client relations financial home health homecare hospice leadership notes director market analysis marketing plans marketing market nursing rapport sales sales training strategic written
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