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In general I do like Shake N' Steak, but this location is a hit or miss location! You never know what kind of quality or service you're going to find here. A friend and myself went a few weeks back after a movie and it had to be one of the worst trips there EVER! You can't entirely blame the waitress since she was the only one there for the entire place...poor scheduling on the manager's part. However, while she can't be accountable for the slooooow service, she was accountable for both orders being incorrect. The burgers were over cooked and the fries were soggie and the milkshake was runny at best...\n\nBy far my worst visit to Steak n' Shake!

01

Rather typical SnS. Had a good lunch crowd. Milkshake was good but not as good as EnP down the street. It took to long to get the burger for some reason, 25 minutes, I realized cooked to order but this is a little long for SnS. Ordered the Guacamole Steakburger and it only had a small portion of Gauc...not your usual amount..kitchen was not up to speed on portion sizing for some reason. Definitely did not look like the picture on the website. Oh well!

01

The only thing worse than the food is the service.

01

Terrible wait staff couldn't even seat us. Before we, and another party walked out without even being greeted properly, I observed several employees traipse out the front door, several tables who were waiting for their food for a long time, several employees just standing around out of direct view of the tables, a morbidly obese hostess that could barely physically walk from one end of the store to the other. I think one server was high. \n \n Going there was a special request by a 7 year old getting over a long-ish illness, so that makes the shabby treatment more enraging.

01

This place is s l o w....like so slow I have got up and left after waiting 30 minutes and not even being acknowledged by a server. The food is okay. Def not worth the wait. Milkshakes are just okay as well. Booooooo.

01

I really like the chili. Burgers are fair and salads are pretty bad. Pretty hard to mess up a side salad. As others have said you never know what kind of service you will get. Store is usually understaffed and cleanliness is fair. The staff is usually disinterested with customers and sometimes outright rude. All in all what you pay is what you get. Cheap and crap service.

01

Food is good, what you'd expect from Steak n Shake. THE SERVICE IS AWFUL. so incredibly awful. expect to take at least an hour for your meal, even when it's slow. I've been going here for years when I want a cheap meal, but the service is so so so awful. Go to McDonalds.

01

The service was fast but the food was terrible and so was the service. I had a bus to catch so I couldn't wait around waiting for the check so I went to the counter to pay. She never brought my check, never checked to see if my drink needed refilled, she just mopped the floors. \n\nThe burger was really greasy, the fries were Luke warm and the cheese on them wasn't as flavorful as it should be. As a new Pittsburgher I'm not impressed.

01

I should have known better than to stop here, but I was nursing a hangover and just wanted something quick and simple. I should kick myself for thinking of this place.\n\nGranted I decided to go to the drive thru and knew there would be a wait. The sign actually says that the food is prepared when you order it. I sat for almost ten minutes at the window while my food was prepared. During that time I wished I could have taken back my order and also wished that I hadn't paid already. \n\nWhile sitting at the window I decided to just stare inside and watch some of the employees doing their job. What disturbed me the most was watching the employee making the milkshakes. Making a milkshake isn't that hard or glamorous of a thing to watch. What disgusted me was that the guy actually lifted several of the containers for the milkshakes and smelt them. I mean smelt them to see if they were clean, instead of actually taking the extra minute or two to clean the container. After witnessing this my food was finally ready and I drove away.\n\nWhen I finally got to eating my food I was underwhelmed. The fries had no flavor and with the size of the cut it appears you get more than what you ordered. The \""steakburger\"" really, they should just call it a burger, was overpowered by the BBQ sauce on it. It was all I could taste.\n\nAll this has cemented me in not wanting to ever step foot in one of these establishments ever again.

01

You know what you're getting with a Steak N Shake: it's about one rung up from a McD's in quality, and about two rungs down in quickness. At least, you think you know. \n\nI used to have a small place in my heart (though the salt and fat weren't very kind to said organ) for Steak N Shake, because hey, who can argue with beef and drinkable ice cream? But after my last trip, I can think of nothing more disgusting than having to eat here, this location in particular. I haven't been back in over year, and I will never step foot into a Steak N Shake as long as I have an immune system that I care about. \n\nAfter having eaten here, I hit the restroom on my way out (along with my two friends....hey, we're girls, it's acceptable!). One stall was already taken, so two of us are stuck waiting while this occupant does her....shall we say, business? After a few seconds, we realize that she's not only there to relieve herself, but to also take drive-through orders. Yes, that's right....\""You want fries with that? *flush* Okay, that will be $5.50\"". I have never, ever witnessed anything so insane as a drive-through restroom. To top it off, after finishing her \""bathroom break\"", she walks straight out of the stall and into the restaurant. I guess she was in too much of a rush to complete the order she had just taken that she didn't have time to wash her hands. And I was in too much of a rush to choke back up what I had just eaten before it wreaked mayhem on my stomach.

01

I love Steak N Shake. This one, however, leaves a lot to be desired. The food often comes out cold and the servers are apathetic at best. Most of the time, they're downright rude. I highly recommend avoiding this location if possible. There's one on Route 51 that's worth the 15 minutes it'll take you to get there.

01

I like the occasional steak and shake stop..... but this one has to be the slowest one ever. The cashier was rude and I could hear her yelling are you fucking kidding me because the register was not working the way she wanted.... wow.... just wow...

01

Every time we come here the service is laughably bad. On this visit a tabe which was sat after us had their food before our server graced us with her surly presence. Good restaurant elsewhere, just avoid this location if you want to get your food inside an hour.

01

Wow. Dirty and slow. The floors felt like they had the days burger grease spilled all over, and it took 30 m8n to get our take out order.

01

This place teeters between a 2 and a 3 star review. I've had pretty good experiences inside, it's usually the drive-thru where things fall a part. \n\nIt's the rare place I can get a Frisco Melt well, the ONLY place I can get a Frisco Melt! and that steak burger alone is worth the risk, Walk In OR Drive Thru.\n\nJust take a gun on Weekends, you'll be fine.

01

This location is terrible. The drive-thru workers are rude and they give you crap food. I waited 5 minutes before being able to order, even when there was only 1 car ahead of me. Then the lady proceeded to ask me if I would like anything on my burger, and (thinking the pictures on the menu are what they're supposed to look like and they would never false advertise) I asked \""doesn't it come with the fixings like in the picture?\"" she then told me it only comes with cheese. So I then went on to tell her what I wanted on my burger. Pulled around and got my order pretty quick, but later when I open my burger its just meat and cheese. The meat is badly burned and cold. It was clear to me this burger was not fresh. I didn't even attempt to eat it, what a waste of a place. They definitely need better workers.

01

Nice staff but apparently there is little manager oversight around 3:28am.\n\nI do like this place. It must be nice to work somewhere that allows you to choose your own tasks. Like smoking, sitting and texting. I'm fine with cooking my food being fourth on the \""to do\"" list because there is no where else togo really....\n\nWhy didn't they answer me at the drive through? I think they wanted me to come inside because my girlfriend and I are really really really good looking.\n\nThis was annoying but understandable.

01

It's okay. Food is cheap but portions are small. For example I order the chicken tenders, and I got 3 little tiny tenders, and a decent amount of fries. Also the restaurant is not really clean either. This restaurant is not my number 1 choice.

01

Love this store! Don't always have much luck with the sales, but I always find something I like here. This isn't your average Marshall's or TJ Max. I think the green dress I'm wearing is from Filene's!

12

This is probably my favorite store in Pittsburgh, for the selection and variety of discounted designer clothing. Other stores carry the same stuff but for much, much more, and it's hard to find all the stuff that the Basement carries in one spot. (Yes, I admit that the 'burgh has some cool stores.) I would do most of my clothes shopping here if I were here more often.

12

Another store which has gone the way of the Dodo bird. Actually there was nothing basement like about it. What will be done with the empty space that is the question?

01

$9.75 for a red bull and vodka? I'm sorry, I thought I was in Pittsburgh, not New York City. Sing Sing, a dueling piano bar, is fun, but it would be a hell of a lot more fun if I could have more than one watered down drink before I warbled my way through \""Paradise City\"" with the rest of the crowd.

01

In my opinion, Sing Sing is really not worth it. It gets expensive because you drink, maybe start to sing a few lyrics, drink some more, think of a song you wanna hear, put $5 and title of said song on a piece of paper, you drink, they play it, everyone else is trying to get their songs played so you put $10 on your next sticky note...and so on and so forth. I wasn't really into it when I first got there but as the night went on and lager went in I started to warm up to the place. I feel that if I have to drink in order to have a good time, it's not worth it. But again, that's just me.\n\nThe 2 stars are for the piano players, who are entertaining and very talented, and the Rock Bottom brews they serve.

01

If you want to be wowed by musical talent and want to laugh all night, go to Sing Sing :) If you send a dollar up with a song request, they will play it. If they don't know it, they will ask for the person who put the request in so they can sing something else they like, or they will look up the lyrics and sing it!! They aim to please :) I have definitely been pleased :)

12

This place has gone significantly down hill. I've gone to Sing Sing about once a year for the last 6 or 7 years. When we started going there you couldn't get a seat unless you got there early. It was always packed. However, each year the crowd seems to get smaller and smaller. Crowd is an important component of a piano bar due to the interactive nature of it all. I was there last Saturday night (8/4/12) and there was about 20-30 people there. Very slow and boring. It appears the crowd is no longer allowed up on stage, taking a lot of the interactive fun out of what this place used to be. This was likely my last time at Sing Sing. Save your $7 and skip this place. A real shame because this place was once a lot of fun.

01

Always a good time, although it's definitely not a place I would visit often. It's great for groups....which is quite obvious since there are always several folks there for bachelorette parties and birthdays. \n\nShut out to the piano players, who can not only play the piano, but also sing, play the drums and the sax. They are funny and know how to keep a crowd entertained. Also know some pretty obscure songs. \n\nMy big criticism is the set up. If you don't have a reservation and/or come later in the evening, it's difficult to get seats. Believe me, I don't mind standing, but it does become a bit awkward when you have to keep scooting over to let waitresses and patrons past you. If you do find a seat, it is often littered with someone else's empty glasses.

12

I went here with a bachelorette party. We had reservations, which was good because it was packed that Saturday night. The performers were very talented, but the acoustics were strangely off. The theme that ran through the whole show was, to quote some phrases they kept repeating, \""you bitch, you slut, you whore\"" and \""twinkle twinkle little slut, why don't you take it up the butt\"" which one of the pianists wrote on the mirror at the back of the stage... You get the idea? Perhaps if I had not been the designated driver, alcohol would have made these jokes funny the fifth, sixth, seventh time. Or maybe not.

01

He was incredibly sexist/homophobic. He could barely play the piano and when we finally recognized a song we could actually dance to he literally asked me to get off stage because he didn't like another on stage who could actually dance with the girls.

01

I brought my car here in 2006 for repair of a scratched bumper. The damage was minimal, but the work required removing my entire bumper for repainting. The staff were very helpful in explaining my options and presenting me with a few choices to get the most bang for my buck. They completed the work in the quoted amount of time and did a great job. A few weeks later, I noticed a spot that needed touched up and they handled it immediately and without question. I would definitely recommend these guys if you need bodywork or paint work done.

12

This is the best place we've ever taken our cars to. Their customer service is outstanding. It appears that they really like doing what they do because they are always willing to explain everything in detail. I also like that they don't over charge. I completely trust them to be honest and do the best job possible.

12

I usually have nothing but good things to say about this place. I've dealt with Fran and others and have had very good experiences. However, this time was very different. I called to find out how much they might charge to install some brakes and rotors that I had, i was reffered to Mark, the mechanic. I made the appointment with him for Tuesday Sept 30th, he quoted me between $179 - $200 for the work (though the first person I spoke to quoted $150-$179) and told me to bring it at 8am and it would be finished the same day.when I brought it on Tuesday, Septempber 30th at 8 am, Mark forgets that i even made the appointment with him (or didnt bother to make a note of it) saying, \""oh, I thought you were supposed to bring this by yesterday\"". He says I should expect this to probably be done before 3pm. \n\nI soon recieve a call from Mark at 10:25am, where he tells me the charge will actually be $240 (for four hours of labor + $13 worth of materials, before even getting started to see how long the job would actually take) and that the car would be ready by 3pm, if not possibly before that. Also for good measure he decides to randomly throw in, \""oh, and we don't take checks\"". \n\nThe next phone call is at 3:50pm to ask if i actually need to have the car back today, I tell Mark, \""yes, of course\"". (I was expecting to be ready by 3, if not before like he said) When I express that I definitely need it today, he says that he just has to finish this one side and it will be ready by 415. This leaves me with barely enough time to get a bus and get over there before they close at 430. Honestly if what he had to finish on my car could easily be completed between 3:50 and 4:15, i dont think he would bother asking if i still needed to have it that day. As a result I feel that he may have rushed something while putting my car back together, because now something feels slightly off with the feeling of how the cars is aligned or the way the car drifts at times.

01

When making a Customer's paymento atLowe's, we have our checklist:\n\n1. Do the phone numbers match? Nope, but that's fine since people are always changing their phone numbers anyways.\n2. Does the name on account match name on check? Nope, but mistakes happen at those pesky check companies.\n3. Does the account number on the check match the account number on the screen? Why should it, those computers are always making mistakes.\n\nNow that we have verified that all the information is correct, we can process the payment. The customer will be so happy that we didn't have to bother them with any silly questions.\n\n******\nI am sad to say that this is an actual occurrence. What was originally an average Lowe's has turned into Lowe's Hell. If the associates do not have basic logic comprehension, how do they survive?

01

Would like to give NO STARS. bought all new kitchen appliances there. Refrigerator is defective. They\nsend an outside company to repair. Man arrives with NO TOOLS and wrong size seal for freezer. not once, twice. The first time, he tries to use my spoon from counter to install it! I complain, too bad...they have to comeTHREE times before replacing it! NEVER AGAIN.

01

Waterfront Lowe's beats Monroeville Lowe's for lawn and garden. Hate to admit it, but it's true.

12

This place is overrated. A friend and I were looking forward to a beer and some good bar food- instead the wings were terrible and the beer was good but overpriced. There's nothing wrong with this place I just don't understand the clout around it. There should be no clout.

01

There's lots of potential here because of the wonderful character and ambiance of this place, but the food was average at best. We were there on a Pens Playoff night and there were 2 people working all the tables in both rooms. Our food came to us cold and unimpressive at that. Our orders were somewhat mixed up. The potato skins used a really cheap artificial cheese that was not very appealing. I tasted a slice of pizza, which is definitely the best thing they offer. The crust was delicious and homemade. If you are going to order something, I would go with the pizza. We also ordered the chicken wings which were pretty good, also. If you are looking for good food, Homestead better choices at Blue Dust or Tin Front.

01

Before today I probably would have given this place three stars based mostly on their beer selection; however, today the service was terrible. We waited two hours for a pizza sub, French onion soup, fries, and buffalo chicken tenders. About an hour and a half in we finally got the small pizza sub and the wrongly made buffalo chicken tenders (ie, no hot sauce). We were told by the waitress that she realized it was wrong, but decided to still bring it out to see if my gf would eat it. She sent it back. By a half hour later, we still had not received the buffalo chicken tenders, nor the French onion soup (which should have been mostly made already), and no fries. We were told the chef was new, but no effort was made really to make the situation better. No quick and easy app or beers on the house. To boot, the beer was pretty expensive. I will probably give the place another chance based on their beer selection, but it won't be for a while. The food has always been average at best, and the pizza sub was no different. We ended up leaving after two hours without receiving 75% of our order.

01

I've been to Duke's three times now. When I first came to PGH, a lot of locals were telling me that this was a good place to catch a game, drink some brews and get great food. Most of that is true, but the bad has mostly outweighed the good.\n\nThey have an excellent new tap system. Last time I went, they had Thirsty Dog Leghumpper on draft, and it was perfect. The system really elevates already awesome beer. Plus, the selection is awesome. \n\nIt is a sports-themed bar, so you can expect drunk locals, loud TV's and plenty of yelling. I'm sort of into that, so it doesn't bother me, although I do think their staff is not well equipped enough to work among the chaos. Service is often slow, and they give the waitresses ZERO training in the beers that they offer. This is not a good place for trying something new, as they can't tell you a thing about it. \n\nThe biggest downfall of Duke's, though, is the food. I've had three different, but equally simple, dishes there; A Burger, a Cheesesteak and Chicken Tenders. The first was flavorless and cold. The second was passable, but nothing special. And the last were absolutely awful. Honestly, the batter and size of the chicken made me so ill, I had to call it an early night. I ate two of the 7 tenders (SEVEN!) and had to quit. \nTheir fries are very good. And so are the wings.\n\nI'd say Duke's is a good place to drink, but that's about it.

01

One of my favorite local eateries. The mild & wild sauce is my absolute favorite, I wish I could purchase it. I am not a big bar food junkie but the tomlin sandwich is great & reminds me of a fatheads sandwich. Food portion is great. The only complaint I would have if any is the craft beer is a little on the pricey side, as usual in most local bars. Friendly service, will continue to frequent with my family.

12

D&B is nice once in a while but the food is insanely unhealthy. They are also really clever about designing the psychological context in ways to extract money from their customers. You feel a bit milked afterwards. Also much fatter.\n\nYou pay for games using credits from mag-stripe cards. This lets D&B give their games arbitrary prices and makes it harder for you to really know how much you are spending. Menus for drinks and food have no prices. $6.05 for a Banana Split cocktail? $3.40 for a Michelob? I have no idea whether that is expensive but not showing the prices is clever because they can price their things and not have to obey pricing psychology (like anchors and so forth).\n\nWaitstaff hassle you repeatedly to order desserts. Oh, and the dining room has plastic demos dessert trays to get that thought going in your mind as you walk to your table.\n\nThe games are all violent shooters or racing games don't appear to have changed much since 2002 when I last went to D&B in California. Hope they can find more innovative arcade games in the future.\n\nNot a pleasant experience, but at least it's different from going to an ordinary restaurant.

01

Think Chuck E. Cheese for adults. Skee Ball, video games pool tables. Clean environment. Good fun.\n\nUnfortunately, I went for a bite to eat and it was impossible to find anything good and healthy on the menu. I ended up settling for spinach dip. Sadly, they topped the dip off with horrible orange shredded cheese that appeared to have been popped in the microwave for a few seconds. Blahhhh. Trying to get something healthy, I ordered the apple pecan salad. I swear the dressing came right out of the grocery store bottle. I could barely eat the salad. Too sweet.\n\nMy mom ordered a steak roll.....holy friedness! The steak was more like hamburger fried with cheese and then stuffed into breading that was fried AGAIN! Yowzer! Artery clogger for sure. \n\nI like the atmosphere. I like the bar area. Perhaps next time we'll just stop by for drinks instead.

01

Dave and Buster's is an enigma, is it dining, a bar, or playground for video game lovers? Let me get the bar part out of the way first, it's overpriced, and they try to get you to buy a glass to jack up your bill. \n\nNext, the food. Just like all the chain places at the Waterfront, there are sandwiches, burgers (yes they have a blue cheese burger, who doesn't?) pasta, salads, chicken fingers, yadda yadda. \n\nThe games, I swear over three quarters of the games have been there since 2000 when the place opened. I guess in ten years no new games have hit the scene.\n\nOverall Dave and buster's is unique to the Waterfront, but it's time to update the menu, update the games, and get into the second decade of the 21st century.

01

The food was absolutely gross! I ordered a turkey club which comes on a wheat bun with avocado, bacon, and turkey breast. What I got was TOTALLY different from the picture! First of all the sandwich was on sliced bread (lame)! There was no avocado, 1 slice of bacon, no lettuce, and to TOP it off instead of turkey breast they used freaking LUNCH MEAT! lol No, not the kind that you get from the deli, the other sweaty nasty looking stuff! Gross! \n\nOur waitress was awful but they were extremely understaffed so I would have a bit of an attitude if I had to wait 10 tables without assistance too. \n\nThe manager was really nice... Of course that disgusting sandwich that I didn't eat was free.

01

We came here on a Saturday night and luckily it wasn't as packed as I thought it would be. I love playing ticket games so luckily there were a lot of games to chose from and not many video games (sorry video game lovers!) We only played $20 worth of games and surprisingly we were there for awhile. I love their new Wheel of Fortune game! On our first play, we ended up winning a little over 700 tickets! They also have Fruit Ninja as a game. It was fun with the big widescreen but unfortunately you don't win as many tickets as you would hope. I wish their ticket center would have individual ticket counters like the other D&B's I've been to, where you feed a counting machine your tickets. At this place, they just weigh your tickets and give you the final count. We didn't try the food here and instead went to P.F. Chang's to eat before coming here, but the Eat & Play deal looked fun. Too bad it was only restricted to certain times of the day. Overall I had a blast here and definitely would come back. Hopefully next time when there is a deal or promotion.

12

Not much of a review for this one, but just a few tidbits of info...\n\nPool (on Friday/Saturday) is $14 per hour\n(I'm pretty sure its $10 through the week)\n\nMixed drinks are way too pricey for the location.\nThe food is crap.\n\nThe games are fun and the pool tables are nice (they're the big tournament style/size, not the shitty bar-room, tiny pool tables).\n\nThat is all. :)\n\n(the pricing is based on my recent trip.\nWe shot pool for a few hours, I had a bar tab (that wasn't out of control) and my night ended up costing me $60

01

When did Dave and Buster's become a daycare?? Everywhere you look, there are signs that say kids must be accompanied by an adult, but apparently no one was honoring that at 6PM on a Saturday. I couldn't even walk through the place without someone shoving me. AHHH!\nI get that Dave and Buster's is an arcade and that you're going there to play some games, maybe eat, and kill some time. When I last went there a few years ago, we there for my bachelor party, and while I'm sure we got into some shenanigans, I don't remember children running wild there. We were having adult beverages, playing games, and having a good time. This time, it was ridiculous. It isn't Chuck E. Cheese, yet that's how parents seem to be treating the place.\nOn top of that, the customer service sucked. The place is gigantic, with tables and serving areas everywhere, yet on a Saturday at 6PM, the hostess told us (after interrupting us three times to chat with the other hostess) told us it would be a three hour wait, despite the fact that there were empty tables all over the dining room. I suspect this is a ploy to get you to play games and spend money until you're table is ready, but the food at Dave and Buster's is not worth a three hour wait on any day.\nThe hostess told us we could be served right away if we went to the midway and found an empty table, so we attempted that. Most of those tables were empty with usually one or two adults at a giant empty table filled with coats who informed us that they needed the table because their kids would be back soon after playing games. Next, i engaged in the most rudest thing I've ever done- I began stalking tables where people were finishing up. I would walk up to people paying their check, ask if I could have their table when they were done, and they would inform me that there were already two or three people who asked them and I should get in line.\nFinally, we found a table and proceeded to spend two hours eating dinner. It wasn't because we ordered a lot of food- it was that the waiter took forever to bring our food out. He seemed to have no problem getting us fresh drinks, until we drank as much as we could and then asked for water. After that, he seemed to come around a lot less. \nI had the build your own chicken tacos, which comes on a giant plate with all kinds of fixings. The fixings were fresh, but the chicken was cold and dry, and the tortillas were dried out as well. For $14, it wasn't worth it. \nAfter dinner we proceeded to play games, which entails shoving people to get through areas and waiting in line to play anything. \nAll in all, I didn't like my experience at Dave and Busters. I remembered it being a fun place to go and unwind as an adult. but between all the kids and the crappy service, can't recommend this place. If anyone asks me to go back, I may elect to stay home and poke my eyes with a fork.

01

Not being from the area, I traveled an hour to come here from Uniontown, PA. I was excited! I haven't been to this Dave and Buster's since I was younger and was ready to go back and play me some games! I went with my cousins, mind you, we hadn't ate all day and were very hungry. So, we decided to do the Eat & Play Combo, naturally. Here's where it gets bad. First of all, we get a very snobby hostess that shows us to our table. Then, we wait...and wait...and finally after about 25 mins we get a waitress. Her name was Ashley. We had plenty of time to decide what we wanted, so we quickly put our order in. Next, we were sitting and talking, waiting, we had empty glasses and our waitress had never even come around to see if we needed refills except for one time. She said she'd come back right away with our refills...yea, right. 20 mins later we get our refills. Mind you, our food still hasn't came yet. I see other people getting their food that had come in after us. I was frustrated. After waiting 45 mins for our food, I asked to speak with a manager. One of the servers who I asked replied rudely with \""Well, he's really busy right now. I doubt he'll be able to come out and talk to you\"". Finally, 15 mins later...that's one hour, folks. We get our food. What do you think the next problem was? Yep, the food was cold. I was completely fed up at this point, and told my waitress how disappointed I was, especially after driving one hour just to have this terrible service. The manager never came to speak with me, and we didn't even receive our meals for free. The only compensation we got were $10 game cards. Woopty-doo. The only thing good about this place is the games, but the prizes you get for your tickets are all junk and worthless. So, in conclusion...I DO NOT RECOMMEND THE WATERFRONT DAVE AND BUSTERS OF HOMESTEAD, PA. It was horrible, and I will not be returning for a very long time!

01

This place just plain sucks\nBad management lost them biz\nDumb arcade drama*\n\n* they have recently changed their under 21 policy so no one underage can even be in the arcade or restaurant after 10pm despite having a guardian over 30 years old

01

Visiting from Toronto, I was really impressed! The amount of tickets to be won was incredible. We usually got 200 tickets per play on average. Compared to Playdium here, that's awesome considering I'd win at most 10 tickets with the smallest prize costing 100 tickets. The food is great, the place is clean and the games don't feel greasy or nasty from all the food.

12

Visited the Dave and Busters in Homestead, PA last night. Waitress mixed up our credit cards and gave my brothers credit card to someone else and he theirs. Charged them already too - both incorrectly My brother had to walk around and find out who it was. Waitress never apologized. GM was extremely rude and refused to give my brother his original receipt back saying they had thrown it out. DID NOTHING TO REMEDY the situation and ignored us the rest of our visit - not even a refill. After spending over $300 plus games, we will never go back. Whatever happened to the customer is always right? HORRIBLE service

01

My boyfriend and I are in our 20s, and have visited this D&B multiple times. After our visit yesterday, however, I don't think we'll be back. When we arrived we were greeted by a long line of people waiting to buy game cards. At first there were 2 extremely slow workers trying to do this, then one left while the line was still out the door! The girl that was left was more than incompetent, and was taking extremely long to fill these game cards. We stood in line for over 20 minutes before being told that there was another attendant in the actual game room. Needless to say, the line in the game room was just as long, and they still only had one girl in the booth. It was a Saturday! After we finally got our cards we had to wait yet again to get a beer. 2 bartenders on staff while the bar was completely full. It took us almost an hour before we actually could start gaming. The floors were filthy with trash, and the bathrooms: repulsive! I had to use the restrooms twice during our visit, and not only did both bathrooms I used have no toilet paper in them, but there was TP all over the floors, and the sinks were less than cleanly. My boyfriend mentioned that the guys restroom was no better, as it smelled like pee and the paper towel dispenser didn't work. All I have to say is get your crap together. We could see a difference in the type of crowed that was there on Saturday compared to what it used to be, and I'm I have no doubt it's due to the poor service and attention to cleanliness. For how expensive they are they need to staff better on weekends. It's a shame how quickly this place has gone down hill and we will NOT be returning anytime soon!

01

Most of the games were out of order and I had to find one of those referee looking people to fix 2 of them that took some of our credits. Apathetic service staff all around, the Peanut and I were really disappointed. Won't be back.

01

To keep it short and sweet: Save yourself $100. Buy a good board game, your alcohol of choice, order a pizza, and invite your friends over. \n\nWhat an incredible disappointment. After seeing the enticing commercials so many times, we decided to give this place a try on a double date. I understand the prices of the play cards and won't dispute them; however, the food was incredibly over-priced, came out COLD (as in, sat on a counter without warmers for a minimum of 30 minutes) and I literally had to ask the bartender if there was any vodka in my drink. It was pure juice. $38 for three shots that had little-no alcohol in them. (Not to mention, my glass was dirty, and I saw the bartender scoop the glass into the ice basin because she was too lazy to use the sanitary scoop. I know the Food and Beverage Commission would be as disappointed as I was.) The service was terrible. Don't ask for anything from your waiter, as they are a little too busy on their cell phones or conversing amongst themselves. \n\nWas it fun to be in an adult-themed arcade? Yes. If you're looking for a good atmosphere to go with friends to play games, I suppose I would advise you give it a shot. I would never recommend their food, customer service, or drinks. Save yourself the money and stay home, or go for a traditional bowling, figure skating, roller-blading, rock climbing, basically any other physically-entertaining themed date instead.

01

I still love this place! I spent my 36th birthday at D&B's and it was a wise decision! i had so much fun, and so did my guest! I got a very attentive serving staff, and met up with many helpful servers! I believe that service has improved, so I bumped this restuarant up to 4 stars! No five stars yet, because I've still as of yet to eat in the restuarant portion of it! It's still worth the visit, and is a lot of fun for a reasonable price!

12

I was here on 10/3 and I have to say this was a horrible experience. Me and a friend went here to eat and play a couple games afterwards. It took the waitress at least 10-15 minutes to greet us and by that time we knew we should just order then because we might not see her again. We ordered and got our drinks and well let's just say we didn't see the waitress again until she was giving us our check (some manager delivered the food to the table). No refill on my beverage, no how is your food, no ketchup for my burger or fries was offered. Lots of people running around like crazy and if your understaffed hire more people! I will not be back again to eat.

01

My sister and law wanted to go here for lunch so all the kids could play games after we all had some lunch together. This place is huge and was moderately clean except the bathrooms. All of the food looked great on the 16 page menu. When our food came though, everything was below average. They have a huge selection of games for the kids to play, but you pay dearly to play games here. The food is overpriced and the drinks are drastically overpriced.

01

Horrible beer, horrible service, horrible menu

01

SUMMARY:\nIf I was in the area and no one had a better suggestion for where to go, I might come back for beer and appetizers.\n\nGOOD:\n- Decent beer...\n- Original pretzel appetizer. You take chunks of soft pretzel and dunk it in spinach cheese dip.\n- Huge portions. Most of us had leftovers. The RB Appetizer Sampler was multi-story and way more food that we could handle. The half order of ribs looked like a full rack.\n- Attentive service with quick seating and frequent drink/water refills.\n- Amusing name.\n\nBAD:\n- Lots of food choices... burgers... steak... chicken... salads. Lots of drink choices... beers... wines... mixed drinks. I guess this could be seen as good, but it takes a while for everyone to pick something and since no one's awesome at everything, you could tell right away that nothing distinguishes this place.\n- None of the food was super awesome. Nothing was awful, but nothing stood out in any way. I've had better beer, appetizers, and a better main course at plenty of breweries.\n- Kind of dead on a Monday night with 3/4 of the place empty.\n\nCome if you want bar food, but keep your expectations low.

01

Microbrewed beers are only a plus to me when they're better than the beer I would have drank otherwise. One waitress I had while there tried to split the uprights between macrobrew and trendy by describing one of their beers as \""kind of like Coors Light\"". If I wanted Coors, I'll pay half as much and have one. \n\nThe food is actually a saving grace, as it was pretty good. Head next door to Sing Sing for drinks, though.

01

My friends got everyhing from steak(they didn't even get a well done steak right) to mahi tacos and the only great menu item was the seasoned vegetables- give it a miss. Sing sing next door is awesome but get dinner somewere else. After we were done the waiter asked if we were ready for the checks and I had ordered meal that came with a desert! Really dissapointing all around.

01

Lately, the Rock Bottom is hit or miss. The beers are always good and the Uppity Jagoff IPA is one of the best India Pale Ales I've ever tasted. The low point lately has been the food. I will never forgive the idiot in management who took the chicken quesadilla off the menu. That said, I ordered the lobster roll and when it arrived, the bread was as hard as a brick and cold. The filling was okay, but the lobster flavor was masked by over spicing. I suggest you eat somewhere else and imbibe at the Rock Bottom.

01

Pretty good! Excellent beer sampler - bargain! Veggie burger awesome. Onion rings awesome. Fried Mac n cheese was delicious - crunchy on the outside, creamy on the inside. Carrot cake was monstrously huge and delicious.

12

First off, I will say that I just moved here from California and was a big patron at the Rockbottom in Long Beach. I came to the Homestead location last night eager to see the beer at this location.\n\nNow, Rockbottom is a chain brewery, so a lot was the same... the menu, the food prices (yet beer is cheaper, and I am fine with that). I have always found their food to be pricey, but they use excellent ingredients and it has always been tasty and filling so I am fine with that. The food here was just as good as the Long Beach location, so I have no problem with the chef at all.\n\nService was good, our waitress was very friendly and helpful. I wish that they had asked us if we wanted to sit in the bar since happy hour was still going, but that isn't a big thing. Went to the bar to get a drink and had to wait awhile to get the bartender's attention, but he was very friendly and I got a nice welcome from him and others at the bar when they learned I had just moved here... I really enjoyed that.\n\nBeer: We got the beer sampler to try the whole list... and, well... I found the dark beers a bit lacking in comparison. The light beer and the wheat were amazing, very impressed. The pale was ok, as was the velvet pale that was one of the specials of the night... but both were way too citrusy. The Uppity IPA was very good... I don't usually like IPAs because the hops overpowers all flavor but the brewer had a good balance. Still, couldn't do a whole glass. I felt the Imperial Stout had a bitter burned taste that was overpowering... I almost want to say the batch had too much chocolate malt in it (not ice cream malt, for the non-homebrewers). The brown and amber were decent, but bland. I ended up getting an actual glass of the light beer and was able to finish it all without forcing it.... one point up on Long Beach, who had a good light but the aftertaste got to you before the glass was empty.\n\nI REALLY wanted to try the Das Gut Dopplebock, but they were out. Looks like they will have it in bottles to go soon so I hope I can catch that. Also want to try the Snow Moon Belgian.\n\nVerdict: While I was not too impressed with the dark beers, I found the lighter ones very good and I look forward to trying the other seasonal beers. It is a good hour drive south to get there, so I won't be going too often, but I will be back.

12

Beer selection was good, but they were out of the ones we wanted. 4 of the 6 people in our group ordered steaks all of them were cooked to their satisfaction. The bourbanzola was a good addition. Defiantly a place I would go again. Joe, our server, was awesome and super friendly.

12

I love this place! Great atmosphere and friendly service every time I go!!

12

I always feel like I am constantly bashing breweries for their food, but in my opinion, I feel the bar is raised for places like this. It seems there are so many breweries out there that offer great beer, and slack off on the food. Unfortunately Rock Bottom is one that falls into that category. Let's be honest, when you go to a brewery, you want the full experience. If it was only about the beer, I'd go buy a growler and take it home. \n\nSo, about the beer....EXCELLENT!!!!! The Jagoff IPA is with out a doubt one of the best IPAs I have ever had! They only I can think of that I think is better is Dogfish Head, but that's a matter of opinion. The beer selection is constantly changing, and they always have some excellent seasonal beers. You can't go wrong, there's bound to be a beer everyone will like. \n\nAs for the food.......it's pretty much a crap shoot. Sometimes it's good, sometimes it's terrible. My biggest problem is there is absolutely no consistency when it comes to the food. One time it's perfect, then maybe it's cold, or it's burned, or it tastes completely different from the last time you had it. Unfortunately, it seems there is zero attention to food quality. \n\nThat's pretty much it. This place fixes it's food consistency, and it's a five star place. Till then, it's hit or miss!

01

I must admit, I do like the brews. I also like the white cheddar mash potatoes. Other than that, meh. The food is pretty forgettable. Another \""brewery\"" that sadly fails to be anything special in the food department. With the restaurants upping the ante on 8th Ave, you may want to kick it up a notch Rock Bottom. But how would anyone know to? It's a chain. Whomp whomp!

01

For a brewery who is attempting to take advantage of Oktoberfest you wonder how at 7 pm they could be out of mashed potatoes & sauerkraut then a sausage platter with sweet mustard guess they have not been to Germany. Not worth $5.95 unfortunately the sausage platter was $15.95.

01

I went to Rock Bottom this past weekend, and it was \""nice\"" to see that nothing has changed in the year or two since my last visit. While the beer is pretty good, it has never outweighed the fact that the service isn't good and the food is average, at best.\n\nIt was even difficult to get beers at the bar...we tried to have the girls order, thinking they'd have better luck...when that failed, the men tried...that didn't work either. If we hadn't REALLY wanted a cold beer after a comedy show at The Improv, we would've just left. It definitely wasn't busy enough to be noticed and ignored by the bartender, so I can't overlook it. Of course, the service has always been spotty at Rock Bottom, so it was hardly surprising.\n\nCombine the weak food and poor service with Rock Bottom being too far from home for a night out just to drink, and you get the exact formula that's kept me from going there in the past...and will keep me from going often in the future.

01

Slow service\nBelow average food \nIll pass

01

First time I was here I had chicken quesadilla's and they were bad. We went again last weekend. I had the chicken avacod sandwich. It was very good. No fat in the chicken. Just a mess to eat, but still awesome. Also had the chocolate stout cupcake, it was amazing.

12

Rock Bottom is a chain brew pub one that, in my opinion, is just \""OK\"". The restaurant is rather large with lots of seating and a pool table. They have many of their own brews that you can sample but to tell you the truth none of them are that good. I have had several of their beers and all of them have been forgettable. \n\nTheir food is pretty much like their beers, forgettable. I have had one of their burgers and their pizza and they really weren't anything to write home about.\n\nI feel they will impress those who have never been to a brew pub but I would probably describe them as the Chili's of Brew Pubs. If you are in homestead and are looking for a burger and a beer it might be a good choice for a bite, or at least until the Burgatory opens!

01

Went here last night to meet folks for a friend's birthday party. Docking one star due to a few unfortunate things that happened, otherwise I'd be fine giving this place a 3.\n\nOur waiter was very attentive and kept our water and soda cups refilled, the food was decent overall - I had a plain ol' burger and a delicious berry sangria - and the place overall had a nice vibe to it and was pretty comfortable and fun to be in...you'd think this would just be another average place not-great-but-not-bad and I'd be ready to go on to the next review right there.\n\nHere's where I ran into problems. I'd checked the website in advance to try and plan my meal since I do my best to pick items on menus that aren't, say, 2,000 calories in one sitting. Their website advertises that they make skinny drinks; when I asked my waiter he said it was possible but that they did not normally do this and that it's a hassle for the people at the bar, so he didn't recommend it. Then why tell us on your website that you'll do it??? \n\nAdditionally, while we had checked in advance when we made our reservation about bringing a birthday cake and the restaurant's ability to handle us lighting candles, apparently there was a break down in communication; we never got the candles we had asked for, and in fact the poor waiter struggled to even find a lighter before realizing there were no candles available. Obviously whatever error occurred wasn't the waiter's fault, and we definitely thanked him and tipped him well for doing the best that he could with what he had.\n \nOn a final note, this is also one of those places where if you ask for a medium rare burger, they will overcook it; I've started ordering medium rare on purpose specifically so that I get a medium cooked burger instead of medium well or well done.\n\nFinal verdict: go for the brews if you must, and the food's nice enough. I was admittedly left a little underwhelmed.

01

I rarely give a business a superior rating, but I have to say my wife and I had one of the best dining experiences at the Rock Bottom Brewery. The food was delicious, the beer, every recipe sampled, was amazing and the service was wonderful. The staff made us feel like we were the most important guests in the restaurant. \n\nPlease support this business. I guarantee you will not be disappointed.

12

Came with my BF we started with the crab artichoke dip. It was very greasy and had virtually no crab. The wedge salad was good and crisp. I had the hazelnut crusted chicken. This has to be one of the worst dishes I've ever had it was like pancake syrup over breaded chicken. To finish the meal we had the homemade chocolate chip cookies served with hot fudge. Well there was no hot fudge it was chocolate syrup the ice cream was so crystallized from melting and re-freezing all around disappointing.

01

I'm a regular here since their kitchen is open late and it's a good option after movies. Their nachos is pretty good. I also tried their burger and chicken sandwiches and they're good as well. \nI think the only thing I did't like is the steak taco appetizer. It was too sour and kinda tasteless.

12

So after an evening of enjoying a comedy show at the Waterfront, we headed to Rock Bottom for some late night grub. The place was pretty busy, we had to walk around the bar area for several minutes until a nice couple told us they were about to leave and we could have their bar table. As nice as this was of them it was awkward standing over them as they finished their drinks paid their bill and left. \n\nSo finally seated I look over the drinks and being the huge IPA lover that I am I went with that and it was indeed a good choice. The hubby had the Red Ale which was also rather good.\n\nThe service was OK, not the best not the worst. But moving on to more important thing, the food. Talk about missing the mark hugely! I ordered the mini street fish tacos. You get four mini tacos with a marinated in lime piece of fish, and tomatillo salsa. They were just strokes away from inedible. I love fish tacos, I mean it is such a simple concept so why do people have such a hard time executing this dish? The shells were hard and literally split at the bottom when I picked them up. The sour cream sprayed all over the plate only made them messy and the poor fish was just so overcooked. If I wasn't so hungry I wouldn't have eaten them at all! Lesson learn on that.\n\nThe husband had the BBQ Chicken Pizza. It had beans and corn with roasted red pepper on it along with some sour cream. My husband is usually the type that will order these lovely specialty pizza's and ask for them to remove all the wonderful unique toppings! For instance, he would usually just say, Chicken BBQ and cheese, nothing else! I refused to let him do that this time, because I was really intrigued in the combination of ingredients on this pie. And boy was I jealous when it came out. It blew my crappy tacos out of the water! Should have stuck with something simple. \n\nFurthermore I could care less if I come back to this location. The beers were good but hell you can get a decent IPA just about anywhere anymore. And the underwhelming food sealed the deal. I know this is a chain, but it still doesn't have to stink...

01

Another good meal ... this time the Housemade Meatloaf. It's a blend of turkey and sausage instead of the standard ground beef. A refreshing and delicious twist on a comfort food staple. Served over cheddar mashed and mixed veggies. The server could have behaved like she wanted to be there but everyone has a bad day once in awhile. Service was prompt just the same. Overall good experience.

12

My husband and I got here a couple times a year. Always (except my veggies today) get great food at a decent price. I love their side salad..... which has raisins and sunflower seeds. Burgers are great and my husband loves their chicken Mac and cheese. Recommend to everyone just get there early for a seat.

12

Poor service and food. I waited 20 minutes at the bar for someone to just acknowledge my presence. They finally brought my food out and left it without asking for me to pay.... So I had to wait an additional 15 minutes to find someone to pay. Yes, I had to TRY and give them money.\n\nOn to the important part... Food was terrible. I had a burger and it was pathetic.

01

Every time I've been here the food has always been delicious and the service has always been very exceptional. My go to is the Laredo burger and the Mac n'cheese as a side. They Mac n' cheese is absolutely wonderful if you like garlic! I've had a few other menu options as well that have been superb. The beers on tap are always great. My newest favorite is the First! Pumpkin Ale. \n\nOne thing I really appreciate about Rock Bottom is that they aren't one of these restaurants that try to rush you out when you're done eating. The food comes out fast (which is great when you're starving!) but if you want to stay an visit with your date or eating companions there's never any rush. I was just at Rock Bottom last night meeting friends for a movie that didn't start until 11pm. We got at the restaurant around 7:30, ordered drinks, ate and had a few more drinks and then just hung out for about a half hour until it was time to Walk over to the cinemas. It was nice not feeling rushed to leave as soon as we stopped ordering.\n\nMy only complaints are that sometimes meat ends up being cooked a little more than you often ask. Medium often turns into medium well, but that's not a huge problem for me. I also don't think the signature cocktails are worth $9, but that's more of a corporate complaint since Rock Bottom is a small chain. \n\nOverall I definitely recommend eating here if you're in the Waterfront!

12

The food is standard American fare--a bit overpriced in my mind--and the beers range from mediocre to very bad. The K\u00f6lsch is the only decent beer of the bunch. The service is good, but the wait for food or a table can be quite long (generally 20-30 minutes even for just beer and apps). I've been to the one at the Denver airport as well, but I was stranded and had free meal tickets, so okay-but-nothing-special pizza from Rock Bottom it was. Since it's a recognizable national chain, I think of places like this as more of a tourist brewery rather than a true Pittsburgh craft-brew experience.

01

The beer is good but the food is nothing to brag about at ALL. I've tried many things on the menu, and if you have developed a \""foodie\"" palate, don't even bother, because you will be very disappointed. If you feel comfortable with chain restaurants and their lack of innovative touch (which, nothing wrong with that!) you will most likely enjoy Rockbottom. The only entree I did enjoy were the lobster and shrimp enchiladas (minus the repulsive beans and rice) and the asiago crab dip as an appetizer. Otherwise, you are better off skipping it.

01

Be careful. The servers can't pay attention to save their lives, and the management cares even less. I want to make sure people know how careless the management is, particularly Mark who seems to let his staff run around.

01

I always enjoy Rock Bottom. Standard beers on tap are always great and their rotating selection usually has a hit as well. \n\nI prefer the bar seating as to the dining room, but this is a good way to separate the family dining from those of us without kiddos. \n\nNachos, nachos, nachos. Truly the best in the area. Great burgers, chili and salads. Really...I don't think I've had a bad meal here. Nice outdoor seating in the summer. \n\nThis is a great place to watch a game or just hang out. Iced counter at the bar to keep your drink cold. I know they have other cocktails here, but I can't order them at a beer place. I've seen them and they do look good, but I'm stuck to the beer selection. \n\nThey have a great happy hour and specials throughout the week. \n\nService is always great whether there are two or 10 of us.

12

BALL PARK PRETZEL-Would eat again. \n\nI came to rock bottom, looking for a great beer. Full of hops, that brings a refreshing sensation and satisfaction. I then opened the menu, scanned looking for those select bar items to pair with my great beer. I saw an extensive list of items, from chicken fingers to salads. I noticed a Ball Park Pretzel, with a jalape\u00f1o cheese dip. I was blown away, the fact that I got 2 pretzels amazed me. I ordered within 25 minutes of seating. My pretzels hit the table within minutes. The smell of the warm salt and hot cheese opened my senses. But I knew we could step this shit up, I asked for mustard. And what do you know. Grey Poupon Dijon Mustard is in front of my eyes. I combined that shit and life evolved. I went to heaven, it took me 35 minutes to write this review because I took a solid bite with Grey Poupon after each sentence. Good look Rock Bottom, keep up the good work.

12

I always enjoy a good comedy club and though I'm a loyal Helium fan, I gotta give props to the Improv near Pittsburgh. They chose a great location, with surrounding restaurants of all genres and fun bars and shopping. \n\nWe bought tickets to see a comedian I had never heard of (he was decent) for $25 each with a two item purchase minimum. I really dislike that rule but you can't really get around it. \n\nThe only thing I didn't like, aka hated, was having to wait in line outside before the show started. It was freeeeezing! They should put heaters outside. seriously.

12

My friends & I all purchased Groupons for the Pittsburgh Improv on or around March 22nd, 2012. At that time, only a few big name comedians were listed on the Improv's website as Special Events. You can use the Groupon on anything that isn't a Special Event. That seemd reasonable. The day the Groupons were purchased, my friend Katrina called & reserved two tickets to Jim Jeffries for 3/30 at 10pm. They allowed her to use her Groupon & gave her a confirmation code & everything! Shortly after, they changed many of the comedians on their website, including Jim Jeffries, to Special Events. When I called I was told I could not use my Groupon. The same thing happened to many of my friends. It's a classic bait & switch. These comedians were NOT Special Events until after the Groupon came out. In addition, other restrictions, such not being able to use the Groupons on Saturdays & having to use the additional four vouchers for one show, were NOT listed under the restrictions when the Groupon was for sale. \n\nSo tonight, my friends & I had pretty much resolved ourselves to the fact that we were not going to the Improv because they wouldn't allow us to use our Groupons. But I walked over to the Will Call window with my friend Katrina so she could at least get her tickets. Big surprise - she was told they didn't have her reservation or her name in their computers! They wouldn't give her the tickets. It's an absolute joke of a deal. How is everyone going to use their Groupons by Sept. if all of the shows are Special Events now? \n\nIn addition, no one at the Improv answers the phones or responds to emails. \n\nMy friends & I (about 10 of us total) are all getting refunds through Groupon and/or our credit card companies & we are all reporting the Improv to the Better Business Bureau, etc. \n\nThe Pittsburgh Improv is extremely shady & does not care about their customers.

01

The place does what it does best - Comedy. The food, however. Blah.\n\nFirst off, If you go to a show, please note there is a two item per person minimum. This means that from their extensive menu of overpriced bar food and drinks, you are REQUIRED to choose two items each. \n\nSecond, the sodas are NOT FREE REFILLS! I learned that one the hard way. Get water. \n\nThird, before tipping your server, please make sure she hasn't already taken her cut out. Even after paying for two very bland, overpriced meals and way too many Diet Cokes, I thought that my bill was rather high. Upon further inspection, I noticed that my server had taken an 18% gratuity. The menu explicitly says that an automatic gratuity will be taken out for parties of six or more, but there was only two of us and we weren't even drunk. I found this tactic awfully presumptuous and left her tip at the 18% even though I typically tip well over 20%. \n\nOverall, I don't like the idea of being required to purchase food just to see a comedy show. I can see why they do it, but if I were required to buy a crappy popcorn and overpriced pop every time I went to the movies, I would be far less inclined to go as I am not inclined to go to the Improv again.

01

The Pittsburgh Improv is unfortunately another great idea hamstrung by the details of mediocre execution (some specific examples at the end).\n\nThe setup is nice, a delightful--if a bit sterile--reproduction of what you'd think a comedy club should like if you watch enough TV. The interior is clean; the seats are comfortable; and it's an OK atmosphere to see a show and laugh.\n\nIt's too small, however, to attract many of the best acts, which limits its ability to ever become the central hub for Pittsburgh comedy. Most of the big names that have recently come through Pittsburgh--Jim Gaffigan, Louis CK, Second City--all perform elsewhere (though they managed to get Bob Saget, to their credit).\n\nBut the biggest problem is the food and drink. They're very up front about their mandatory two item minimum, but the forced service requires that you spend extra money and get interrupted by waitstaff at least several times during the show. The prices are well above what I'd consider reasonable given the quality, and I'd begrudgingly--or even happily--just shrug off the cost the same way I would a stadium concession stand markup...but the food is bad. You're forced to either (a) buy extremely overpriced drinks (3.50 for a soda, for example, with no refills--or ten dollars for one with refills), or (b) buy moderately overpriced food which you wouldn't want in the first place. I thought the ten dollar chicken sandwich looked reasonable, until a few bites in I decided I'd rather just throw away the money than keep eating it.\n\nStill, I think this place has a lot of potential; the core idea is very workable; and they do attract some really good comedians. Two stars for now, with high hopes for improvements.\n\nA few specific drawbacks which could be VERY easily fixed:\n1 - A lot of the drinks didn't have prices on them. I know this isn't uncommon, but at a venue where every question you ask interrupts not only your own show-viewing experience as well as the experiences of your neighbors, it's an incredibly poor decision here. Make everything on the menu exceptionally clear. It's not that hard.\n2 - Put the drink prices on the website too. An Improv representative has personally responded to many of these Yelp reviews, and she once said \""Our menus and pricing are listed on our website, which makes for easy planning!\"" I'm calling shenanigans. Not all the prices are on the website, which makes for difficult planning.\n3 - Reminding me to tip my server during the show AND adding an automatic gratuity to the check makes me feel like you're trying to trick me. It's kind of an unprofessional way to say goodbye to one's customers.\n4 - Since the $3.50 soft drinks don't come with free refills, the servers shouldn't ask \""would you like a refill on that?\"" or anything of the sort. They should ask \""would you like another one?\"" instead. They should also respond to requests for refills by saying \""we don't offer refills, but I'd be happy to get you another one.\"" Just because there's a 10 dollar refillable soda option on the menu doesn't mean people all figure it out. Most patrons don't even bother reading the beverage section of the menu if all they want is a standard beverage offered almost everywhere (like a cola or diet cola), and the reading difficulties imposed by the darkness make them even less likely to browse the offerings.

01

My husband and I went to do something fun. The comedy was great! The food, however, is mediocre at best. In addition, we were seated in the last row, and 10 minutes into the headliner they sat someone else at our table, so that they were in front of us. I could not see a thing. When we received our check, they had added an 18% gratuity without permission or notification. I will not be returning anytime soon.

01

We came to the Improv for the first time on Friday night for my wife's work holiday party. We arrived early for dinner and drinks from a predetermined menu. Dinner started with a salad of clearly bagged, almost brown iceberg lettuce, with some croutons and frozen-then-thawed looking tomatoes that were pinkish at best. I took a few bites of this unappetizing poor excuse for a salad, and I can tell you it was downright tragic. Dinner arrived and since there wasn't any vegetarian options on this predetermined menu, we received a dish that was supposed to contain meat with the meat omitted. It was a huge pile of spaghetti in a bowl. It looked sloppy and tasted worse than it looked. The pasta was overcooked, and the tomato sauce was just watered down pur\u00e9ed canned tomatoes. I saw traces of onion in my dish but didn't taste them at all. I was so hungry that I salted the heck out of this abomination and took a few bites. Yuck. I didn't make a dent in this crapfest. For dessert we were given a choice of chocolate cake, which my wife ordered, and cheesecake, which I ordered. The chocolate cake had freezer burn. Inexcusable! It wasn't edible. The cheesecake was only a hair better, but it had obviously come out of the freezer as well. I know people aren't coming here for the food, but if you are FORCING them to order things off of your menu to fulfill some outdated requirements (two drink/two menu item minimum) then at least make some halfway decent food. It doesn't even have to be memorable...just not OFFENSIVE. Which it was!! Had I paid for any of this I would have made a huge stink, but I tried to be polite and push my food around and make small talk. \n\nThe comedians were good. The venue was nice-ish and we got to sit in the front because we arrived early for our \""event\"". Not always the best thing in a comedy club (we only got picked on a little bit). But damn, I was hungry! I found myself fantasizing about all of the crappy Waterfront restaurants and how I'd rather be there...how I'd rather be heating up a discount microwave dinner...how I'd rather have a giant bowl of Captain Crunch...how I'd rather go back in time and eat spaghetti from my high school cafeteria...what a dreadful dining experience.\n\nMy car was also violated in the parking lot. I had an adorable German license plate on the front of my adorable German car which was stolen while I was eating hideous food, which was just the slap in the face I wanted when finally retreating to my car. I feel sick in so many different ways about this experience as a whole.\n\nThe Improv should consider outsourcing the food prep to a catering company. I truly believe that's the only thing that can save this place. Do yourself a favor and eat beforehand, and just order a beer. Well, two I guess. Other diners at our table complained about the quality of the cocktails so I'd steer clear of those. Unless there is a can't miss type of comedian here, I can't ever picture going back to the Improv. I'd give the comedians 4 stars, and the food ZERO stars.

01

I was so excited when my husband gave me tickets to go here to see funny man Bill Crawford, part of the DVE morning show for those of you who never heard of him. That is funny because as I was telling people about going it became clear there are A LOT of people that haven't... Oh Well... Let me mention this was my first time there.\n\nSo I was warned in advance of the possible long waits outside and the two item minimum. Well to my pleasant surprise there was no wait, walked right in, greeted, an usher showed us to our seats and we waited less than 5 minutes to be asked for our order. This was nice. I will say that the show started at 8pm, and we were there by 7:20 or so. There were already people seated so we were by no means very early, and heck there were people with full course meals and tables of 10. The price of the mixed drinks were not disclosed on the menu, leading me to believe that it may leave me short for the mortgage next month, but they did have a 60 minute dogfish head IPA for $6.00. Now that may seem rather expensive and it is, but doable so I indeed did it... My husband got a domestic and it was between 4-5 bucks. We opted not to eat there, as we were going to Rock Bottom after wards and I will get to that review later...\n\nSo the show was good. There were moments that I think the comedians may have went off track and were just bantering, but luckily enough they rebound and got back to making everyone laugh instead of being uncomfortable. There were a total of 4 comedians, the MC, and two opening acts for Crawford. I actually really enjoyed them. \n\nThe one or two things I didn't like about the place. The bathrooms are in the lobby. As this seems normal there is no separate area to enter back into the room without having to make your way through people who are waiting to be seated... This was/is stupid. I was actually nervous that they were going to stop me and ask for my ticket which they safely secured at my first entrance. The same also goes for smoking. Since we were so early I took a break and it was again awkward reentering. Maybe they need to have some type of system to get around this. A stamped hand? A ticket stub? Not sure but I know I would have felt better unlike feeling like I was sneaking into the place. \n\nI would definitely return to the Improv. I just hope I always have a rather positive experience!

12

It isn't often that my wife and I get to go out, but we had tickets to see the WONDERFUL Lisa Landry and figured since we were going to the Improv, we may as well eat there too. I should have gotten on here and read the reviews before making that decision. We had what seems to be a typical experience at the improv. We were handed a paper menu with 4 items on it when we walked in the door. There was no other menu at the table and our waitress didn't offer us one either. She wanted our order, but as we were looking around the place, we realized that most of those around us were eating items that not on the menu provided to us. When asked about another menu, our waitress told us if we give her our drink order, she'll see what she can do. The table next to us handed over their menus so we had something to work with. Our drinks came, we finally put our orders in...and that was the last time we saw our waitress for almost a full 30 minutes. When she finally came back, all she wanted was to know if we wanted a 2nd round of drinks. After 30 minutes I was finally going to get a second beer! \""What about our food?\"", we asked. \""Oh\"", was her answer. Now, according to the menu, dinner came with a side salad, a complimentary glass of champagne, and a chocolate mousse dessert. That's all good and fine. After a couple of minutes, someone, not our waitress, finally brought out our meals. When we asked him about our salads, his reply was \""do you want me to take your food back?\"". Really?!?! \""Do you want me to take your food back?\"" After almost 45 minutes at this point, we had received 1 round of drinks and had seen our waitress only twice and had just received our food. No, I don't want you to take our food back! Halfway through eating our meals, which were by this time cold, our waitress finally came back with our second beers. She asked us how everything was. We asked about our salads. She said she was told we didn't want them. REALLY?!?! Is this a joke? Is it somehow part of the comedy routine that was going on? Sadly, no. The service didn't get any better. The food was lousy. Thankfully the standup was great. Lisa, Lisa and Matt all put on a hilarious show. Will I ever go back? Don't know. It took us an hour and a half to drive the 16 miles to get there, thanks to traffic. I do know that if we do it again, we will leave the house much earlier and eat somewhere else. The two drink minimum works at the improv because you will not get your waitress to your table more than that to order more drinks. In case you're interested, I am a chef who has been in the service industry for more than 30 years and worked every position possible in restaurants and bars. So, yes, I do have a preconceived notion as to how service and food should be. Even on Valentine's Day.

01

I went here for the first time the other night and had a great time! The comedian was hilarious and it was a great intimate setting for a fun night out with friends! My only complaint was that it was a little pricey for the overall experience because not only do you need to buy a ticket, but every person needs to buy 2 items of food/drink and the drinks aren't cheap (around $10-12). However, I would definitely go back sometime!

12

Wast there last Friday. Seats right in front if the stage. The show was good. The headliner, while a bit long, was good. Fantastic service from our waitresses. Will definitely go back.

12

So...we got here and seated by 635pm. Orders placed. Drinks served. Now it is 752pm. One of my party has still not received his chicken sandwich. I had\nMy shrimp diablo. It was as described. Spicy and good!!! But hour plus for a chicken sandwich is unacceptable. We also sent an order of chicken fingers back...dryer than sand. And my fianc\u00e9s chicken Caesar salad chicken was as dry as the chicken fingers. Barely edible, in fact, she didn't eat more than 3 pieces of it. Upgrade the food service and this place would be somewhat a lil better.

01

Probably the most comprehensive supermarket in the county, if not all of southwestern PA. Its selection is considerably larger than what you can find in most Giant Eagles, and it has more upscale items. I live an easy walk from the Swissvale Giant Eagle, but I often drive to this location for the superior selection.

12

As far as GE's go, this location is great. It has basically everything you need and is well organized. You can find a lot of ethnic ingredients you can't get at other GE stores. They also offer a wine kiosk, hot bar, salad bar, and bulk olives. I would venture to say this is better than the market district.

12

Waterfront Geagle is my primary market. Now that they've expanded and reorganized, I rarely even have to set foot in Target anymore. Yippie! There's a wine kiosk (suck it PA liquor laws), you can buy crazy expensive 6 packs, cheese market, bakery, salad and hot bar, butcher, florist, dry cleaners, international foods, pharmacy, and a little cosmetics/beauty/bath area. They usually have a sufficient number of lanes open, and it doesn't get nearly as crowded as Market District. I do wish a bulk spice selection was included as part of the expansion, but you can't always get what you want, I suppose.

12