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Rooms were bigger than expected - Rooms were bigger than expected and five of the rooms we booked had a lounge bench. Staff allowed the use of breakfast room for a late meeting. This is a no smoking and no pet hotel. Breakfast was basic cold continental. Great rate.

Good price for the location - The location is great, about 10 minutes' walk from Rosslyn Metro. Environment good too. The only thing I dislike is the check in time. Their standard check-in time is 3:00pm, but we actually cannot check-in until 3:40pm. Hotel staff kept telling us it would be 20 or 10 more minutes, but we waited from 1:00pm until 3:40pm. Not a good experience. The room and corridor had cigarette smell, even though we selected Smoke Free room. The blank has a big cut on it. House cleaning lady sometimes left a piece of paper on the floor even though we left 2 dollars as tip. Guess she might not be satified with us. Overall, the place is not a bad selection. I vote for the location and price.

Skate competitio - Although clean, this hotel is in great need of renovation. Breakfast is the usual selections. Front desk was most helpful when we inquired about a local church and their times of services. Tha hotel was very close to several restaurants within walking distance, and the Interstate and, most importantly, the Ice Arena.

for concert - The hotel definitely shows age and tons of wear. We had two rooms both in somewhat poor condition that both smelled strongly of smoke (non smoking rooms). Stains, tears, and burn marks pretty much sums it up. Staff was very friendly!

Baseball Weekend - Location was great. Short walk to the ball park. Lobby somewhat clean. Folks were very friendly. I guess you get what you pay for. Hotel is relatively inexpensive compared to the other hotels in the downtown area but this place needs a serious upgrade. Mold in the shower does not get it. Easy fix but maybe not. No fridge and... More

It was just okay - In town for a funeral. The hotel was okay. Heat/AC was noisy. Wires across floor in common area a trip hazard. Employees were pleasant. The room was a little suite, but was oddly set up. Some of the furniture was too big for the room, almost totally blocking the small closet. But overall no major complaints.

Pretty Cool Place - My stay here was pretty cool for the 1st time. This was my 1st time getting a hotel by myself and the experience was cool and relaxing. At 1st I was hesitant about getting a hotel here because of the rating but good thing I decided to check it out for myself. The only few thing was that the bathroom fan is loud and the actual unit only blew out cold air. But other than that it was very relaxing.

Do not get park and fly! - The hotel is not bad. Staff is friendly. We have stayed at several times. This year we purchased park and fly package and left our car there while away on vacation. We returned to the hotel to find the vehicle had been broken into. The driver's side window had been shattered and someone tried to rip the door handle off. The hotel did cover the hole. We had to find a vacumn and vacumn the vehicle. Hotel did not offer. Had to drive 5 hours home without window through cold temperatures and some rain. They did call the police department. They came out took pictures etc. hotel apologized and refunded our room for the one night park and fly. Needless to say we will not be staying here again. We appreciate hearing from our guests and thank you for your feedback. We were very disappointed to hear your car was broken into while in our gated parking lot and understand how frustrating this is. Unfortunately, there has been a recent wave of car break-ins around the airport, affecting a number of hotels in the area. In the case of a car break-in, we contact and hand over to the local police department for further investigation. Fortunately with the help of local police and third party security monitoring our parking lot, we have been able to stop the vandalism. We work diligently to create a safe environment for our guests and will continue to work with local police to ensure our hotel, parking lot and city are safe. We offer our sincerest apologies and are glad we had a chance to discuss the situation with you directly. If you have any further questions or concerns, please let us know and we are happy to be of assistance.

Expected more for the price. - Location not as convenient as originally thought. Still had to drive to dinner. Pool is fairly small and seems a long hike from most rooms. Very nice lobby, only two clerks for check in at 5:00 on a Saturday. In the future I'll stay downtown or somewhere else. Disappointed that Wi-Fi and parking were so expensive. The parking garage two blocks away was free though.

Comfortable - Stayed one night, though arrived extremely late due to a delayed flight. The front desk was confused as to what I was doing there so late, but I said I had a reservation and I was checking in. The room I had was large, renovated, and comfortable. Although there needed to be more outlets unfortunately. Also oddly there was a... More

My honeymoon - Spent my honeymoon here, well one week of it. What a great place. Very much like a condo, they have barbq for you to use The restaurant, The Duke, is really good, but a bit pricey. Rooms are big and well worth the money.

This is my first time in Chicago and I spent much time to... - Good: This is my first time in Chicago and I spent much time to choose the right hotel. And I was right in my choice! This hotel deserves the high rates because of great staff, wonderful cosy room with a perfect bed, bathroom and tasty various breakfast.The location couldn't be better.

Not luxurious but acceptable. - Basic needs met late arrival OK. Great price!

Basic room fantastic location - Located one block from the beach and Haystack Rock, this is probably the best location for the price in Cannon Beach. We had a Studio room on the ground floor. It was simply a room with a queen size bed, a tV, apartment size fridge, free wifi, and bath. The owners seem very paranoid about being ripped off by guests.... More

Stay for the perfect location and great views. - Lets start with the good stuff. Location is perfect. The hotel lobby is 5 star and the rooftop pool and bar/dining area looks like just what youd expect in glamorous Hollywood, or even South Beach. Everyone on staff seemed incredibly nice and friendly. The rooms, especially the suites, were very, very spacious, among the largest Ive seen in this class... More

Disappointing. - Staff not all that friendly or helpful at check-in. Hot water was scalding and regulator did not work properly. Breakfast was not great. Toilet had slow leak.

NICE NEW HOTEL IN BUTTE - The Holiday Inn in Butte is a great new addition to the City. It's beautiful and brand new. The hotel is right off of the interestate and is close to nearly everything in town. I was impressed with the breakfast the hotel offers. It had more than the usual selection of breakfast foods. There wasn't much for vegan and vegetarian... More

Hotel ok but breakfast was a problem - Hotel was generally good but the breakfast was extremely disorganized, slow, and eventually i just gave up.

Breakfast - Good: Breakfast

Moderate Hotel - room was fine except carpet felt sticky, I kept my shoes on the whole time.

Its better options for same price - Friendly hotel staff (99) and a lot of food options with 5 mins or so. But the entire hotel smells musty and needs updating. Beds are HORRIBLE, 3rd shift front desk unpleasant/lazy, and with VA traffic you're more like 45 mins from the beach.

The room had a odor. - the staff was very friendly, but the room smelled musty and the carpet felt dirty.

Funeral - Third time at Hilton properties in the last 3 years. All where let downs. This 1s pool was out of order and it is a loud hotel, not very sound proof. Baby sized pillows, not good . If you are going to close the pool,...MoreDear Clayton C, I appreciate the review of your recent stay at our hotel. I'm sorry that the pool was closed for renovations at the time of your stay we made our biggest effort to Inform guest and possible guest through every Chanel possible about...More

It was good value for the money - You get what you pay for. This was by far the cheapest hotel on this little island (connected by bridge). I was a great location for me because I had to go to a high-tech office also on that island. The wifi worked well. It was clean enough. The kitchen appliances are dated, but functional. The kitchen was not well... More

If I could give less than one star I would. - Horrible. Never stay here. I would not have stayed if it wasn't non-refundable. Burn holes in the blankets, stains and tears all over the chair that was in the room to sit in, and I even slept in my clothes on top of the covers. Seriously disgusting. Never again.

In between - Not to cleanest or the dirtiest. Great breakfast buffet. Nice staff.

Not Impressed - I'm glad that we went through Expedia for a lower rate. I would have been very upset if we had paid full price. One of the elevators did not work. The air did not work in the whole building. Only the air units within the rooms worked. The place was very stuffy and seemed unorganized at times. All in all - since we were there for a Lax tournament it was decent. But, I would not go there for a get-a -way.

It was ok. - Red Roof Inn is 100, smoke free, but that doesn't prevent people from smoking right outside their doors and therefore talking every hour in a half outside your door too and the smell of smoke that surrounds you every time you walk out or in. The room is what you pay for, location is right off the highway so convenient, it is 10 to 15 minutes away from everything.

Very nice place to stay - The hotel is located on an excellent and very convenient block. Very close to the action, but about a block away from the action at the same time. So perfect for walking back from bourbon street without problems and close enough to walk to where you need to go in French Quarter. The hotel lobby doorman is a nice upscale... More

The room is old. Not worthy at all. - Bad: The first room - AC not working. No hot water in bathroom. The second room - was not totally cleaned. Leftover shampoo, conditioner, and soap were found in tub area. AC is noisy.

terrible - it was terrible.it was dirty.the bathroom was not clean.

Not Sure Would Stay Again - Booked this room due to location it was convenient to interstate but it was situated behind a gas station. Room was ok. Spots on sheets but smelled like bleach so you know they had been laundered. They had on 3 1/2 pillows for bed . Hate 1/2 pillows. Breakfast was strictly average and seating area was in lobby. Very weird.... More

Watch out for the concrete column in room 601! - This really is a great boutique hotel. The bed was comfortable, the shower hot and refreshing. Nicely appointed and great customer service. Why only 3 stars This hotel was obviously a factory or warehouse at one stage, so the concrete support column in the bedroom is a necessity. (See photo). However, it is painted black and at 3am whenI got... More

Barely adequate - Very low rent establishment. Old and run down...but what do you want for 55 dollars We arrived, slept, and departed. I did not see any bugs. Old funky bathroom. A cast if characters from a Fellini movie ..

Comfy, cozy but oh, so grand! - A friend of mine always books the cheapest, bare bones hotels when he travels. He says he'd rather spend money on doing things than on where he stays. I wholeheartedly disagree!! To me, where I stay IS part of my overall traveling experience. So, when we happened upon the Kalispell Grand Hotel, an historic gem in downtown Kalispell, Montana, I... More

Not the best, not the worst - We only stayed in the hotel one night during a quick trip to Columbus recently. The beds were pretty awful making it very difficult to get a good night sleep. The walls are also VERY thin! We continuously heard our neighbors late into the night laughing and talking. At one point we did call the front desk clerk who was... More

Very friendly staff - Bad: No casino. Good: All of it

Road trip stopover - We arrived at the end of a long drive from LA were greeted by informative (though not exactly welcoming!), reception staff. The hotel overlooks the beach the ocean which is great although a heavy mist made it a little chilly not so inviting! The hotel spreads over several blocks with reception breakfast facilities located in the... More

Very pleasant stay - My wife and I spent a night here and were well pleased. Very helpful staff. Comfortable room, with refrigerator and microwave. An unusually good breakfast, including fresh fruit and nice selection of pastries.

Edc weekend 2017 - I just got back from my 4 night stay here at the SunCoast hotel. I have to say that rooms are spacious, nice and very clean. Valet staff was also nice and was understanding when I forgot a couple items and the gentlemen who helped us carry our bags was very kind and welcoming as well. On the other hand, costumer service is very bad.Front desk staff is horrible. At some point, there was three families in line and all three of the front desk agents were looking at their computer screens completely ignoring that they had guests waiting to check in and check out for about 5 minutes (didn't even look up once). One afternoon I tried to order room service at around 2:40 and to my surprise the lady on the phone advised me that there wasn't anyone to take my order at the moment. So If i wanted to eat I had to go downstairs to the restaurant. At the restaurant, the staff was welcoming. They seated us quickly. But their attention to detail was missing. I had asked for a drink with ice and they would forget the ice. I order a plate a fruit which they completely forgot and tried to charge me for it. Thankfully I remember and got the charge voided. At the check out, a lady with white hair helped me and when I asked her for a bill she replied in a rude tone, Yeah! That's what I'm doing. Might not sound like a bad response but it's the way the person says it that has a bad effect. When I first arrived I immediately thought this was a beautiful hotel. Which it is, but I do believe the staff needs to have some costumer service orientations. (Or perhaps consider hiring younger more friendly people). Hello Angy F,Thank you for your recent visit and for leaving such thorough feedback! At Suncoast, we view all criticism as constructive and rely on it to provide better service and entertainment for our guests. Our team members strive to be friendly and personable during every interaction and are taught that service should always be prompt and accurate. It is disappointing to learn that we were unsuccessful in meeting these high standards during your time with us and I am sorry that it caused you to have less than a five star visit. Your comments will be forwarded to the appropriate management so that they can address and resolve the issues you have reported. Again, I apologize that you were not able to enjoy the high quality service Suncoast has become known for but urge you to visit in the future to experience the improvements caused by your comments.

Business travelers hotel-close to convention center - Very nice hotel, not what I would call family friendly or a warm cozy lobby, but nice rooms, floor to ceiling windows and my room was spacious and a corner unit with nice views of the Tenderloin District, which I was warned is not a place to be walking after dark. However, the opposite direction is business, shopping and dining,... More

OMG...Hotel rooms dirty and no heat IN ROOM - Room had wall paper and curtain falling down Plus blanket was dirty. Can deal with that but we had no heat and maintenence staff would not be back until the morning. Room was freezing cold. I have pictures if Expedia wants to see them. Remove this hotel from your listing please.

Lovely - Relaxing, exotic, and a breath of fresh air. The view of the multi color lit bridge over the LA River from the 5th floor balcony was soothing, the view from the breakfast area was enchanting, and the entire ambiance fun.

Awful! - I have stayed in some hotels in my time, but this was bad. If you want to experience an awful nights sleep, nasty ignorant staff, then this is for you. Southern hospitality it is not. I was not impressed with the layout of the room and the noise next door was horrendous.Thank you for taking time out of your day to share your comments about your recent stay with me. Please accept my sincere apologies for the difficulties and situations you encountered during your visit, I would like to find out a little bit more about the interaction with the staff so i can address approporately. Rest assured we will address each item with our team for immediate correction. It was disheartening that your first visit with us was disappointing.I truly would love to have the opportunity to have you back as our guest and show you our true service standards. Would you be willing to visit us again Please contact me directly at Dixie.Kraussaloftneworleansdowntown.com to discuss.

Decent hotel, decent price. - Wasn't too thrilled that I had to hike up three flights of stairs to get to my room since none of the elevator were working, but then I found out from some other guests that were sitting out in the first floor hallway that the downstairs had horrible internet service, so being on an upper floor turned out to have its advantages. No complaints regarding the room, amenities, or free breakfast.

Convenient, Comfortable Motel - We stay in this hotel every year when we visit Columbus for ballgames. We find the employees at this hotel are very friendly, accommodating, and always ready to make casual conversation!....The rooms are attractive, clean and comfortable. The noise level is not bad at all. There are restaurants and shopping ares close to this hotel, but the larger restaurants and... More

Visiting Punta Gorda! - The staff were attentive and welcoming. The river view lovely. The room was not comfortable. The bed needed replacement as did the linens. The space was taken up with long shelves w pillows. Seating would be better .

Just Average - When I arrive we asked for extra pillows and were told they didn't have any because guests had stolen them. The bed was comfortable. Bathroom large. Room was generally clean although the fans hadn't been cleaned and dust/dirt was hanging off them. Towels were so thin and old as to have my wife suggest that next time we bring our... More

not worth the stay - this hotel was dumpy. the layout was strange. I will probably never stay at a La Quinta again.

sleep on the street is better - I would sleeep on the street rather than this Motel.

Mediore - Room wasn't ready in time. hotel were able to rent a car, but they were suppose to call let us know when it would be ready, we ended up calling. Bar by pool was nice, pool has rules, but no one follows them. Lots of places to eat and shop within walking distance. Seems that if they would... More

Fabulous Hotel! - This Hampton Inn is very new. It is clean, beautiful and comfortable! The breakfast was good and the eating area was super nice. The staff was exceptional! I would definitely recommend this hotel and would definitely stay there again - and I am very particular about hotels!

Not Very Good - 3 nights of so so... Giant fans blowing in hallway all night.. Bland food... Smoke coming into the room from adjacent rooms... Closet sized bathroom... Very old motel somewhat spruced up... Should I go on I was disappointed in this hotel and would not stay here again.

Keep driving...almost anything would be better - We stayed in this place 2 years ago. We were in the front building and paid about 70. Since we were doing the Sebring 12 Hour Race, this price was reasonable even in light of what you got in the room. It was clean but dated broken furniture, very thin, chintzy towels, a paper bath mat. This year, we... More

Best Western at the Vines - Great hotel! If you are going on the Winetrain in Napa, it is conveniently located 5 - 6 minutes away and is a very safe, clean and comfortable place to stay. Only problem we had was the shower water temperature was difficult to set and maintain! Hopefully they may be able to fix this minor problem!

Clean Comfortable and Cheap! - After two nights of tenting and driving, my son and I drove in with low expectations but a craving for some internet (our phones barely worked during most of our U.P. trip!) We walked in and received our room keys (real keys on those old long octagonal keychains!) in 5 minutes. It was great to be able to park right... More

Wanted to really like it, but - We do Portland weekends several times a year and we've had great experiences in all the hotels that we've stayed in. A friend recommended the Benson, so we decided to give it a try. Gorgeous lobby, very friendly and efficient front desk staff, good-sized room (Junior King Suite), and a comfortable bed. The room was very beige, which isn't a... More

Always a good 1 night stay. - I like coming here just because I need a clean and close place to sleep in the city.

Cheap hotel - The staff was not at the desk and when they finally came out ignored me and took another person in front of me. When it was time to check out they couldn't print me a receipt and said they would email me but never did.

Perfect Stay - Stayed here July 22-25, 2016. The front desk people were true gems, very helpful and friendly. The rooms were clean and wifi was free. All guest rooms have a refrigerator and a microwave. The breakfast buffet was great, lots of variety and both hot and cold foods. Free chocolate chip and oatmeal cookies in the lobby each night.

Restaurant closed - Bad: The restaurant was closed for a refurb and as a result we had to eat our breakfast in the lobby on our knees. We had tiny plastic plates and plastic cutlery and a poor food choice . I was not informed by booking.com that this was the case . It was not the service we wanted for 675 dollars for 2 nights!!. Good: The room was good

Health hazard - Be afraid be VERY afraid.I'd rather sleep on the ground then thisresort.Upon ariving two young boys came to the unit to collect a 45 cleaning fee.They brought a vacaum cleaner with them to do the floor around me as I signed the paperwork. There were dirty cups in the sink which my wife washed.There were crackers on the floor behind... More

Hotel is ok, not great - The staff was friendly and helpful. The room was spacious and comfortable, but the hotel is very old so bathrooms are old, the bathroom door lock was missing on the room we stayed on. One of the exit door handles was broken almost falling off the door and hallway floors looked dirty.

Ramada at BWI - For the it was OK, I would stay again, the TV is an off brand and Made some noise on some channels, breakfast is OK, but nothing to write Home about frozen egg Mc muffins. I would give it 3 stars max

Friendly staff! - Staff very friendly and rooms very nice. One problem with room above us having a party and very loud, had to call front desk at 2:45 a.m. and again at 3:15 a.m. before they were able to get them to quiet down. Otherwise, good experience and again a wonderful staff.

nice big and clean rooms - but noisy - We have spent 3 nights at circa 39, the rooms are very spacious, nice and clean, the beds are very comfortable and big! Unfortunately our check in was super short, the guy at the front desk didnt explain anything, we had to ask where the room is, if breakfast is included, what time it is served, what the Wifi password... More

The Worst Drury Accommodations Thus Far - First I want to say we had amazing customer service! They let us check in our bags early, the maid service was great (we tip them, you should too!) the shuttle was on time to the airport and the driver helped us with our bags (tip him too!)However, the heated indoor pool was not on. This is my main reason for choosing Drury, since I have children who love to swim. We were disappointed. The food, another reason we choose Drury, was not edible. There was popcorn made once a day, around 10 am, and there it sat all day. I will stay at Drury again, but not this one!

Clean and nice for the price - Our stay was ok-if the bathroom sink had drained and they had mattresses that didn't sink real bad, the place would be great for the money.

Poor Customer Service Practices - We were invited to the wedding of a close family member in San Diego with only 3 weeks notice. A friend got us two rooms at Rodeway Inn Qualcomm at a discounted rate to help us with travel expenses. We received our confirmations 15 days prior to check in.On the very morning we left for San Diego, we received a phone call from the manager of Rodeway Inn Qualcomm telling us we were not eligible for the discounted rooms, and our reservations had been cancelled. There was no offer to keep the reservations at the standard rate the reservations had simply been cancelled and the rooms were no longer available. When asked why he would do this on the day we were due to check in, the manager basically told us he did it because he could.We understand that hotel policies may limit the availability of discounted rooms, but we should have been notified earlier so we could make other arrangements. We set off to San Diego with no accommodations. This was certainly the worst customer service we've ever experienced at any lodging establishment.

Friendly and Fabulous!!! - This is my second visit at this Hampton Hotel. I love this hotel. The front desk staff are so very friendly, kind and helpful. The manager, Landon and Seph are super friendly and helpful. I always look forward to sinking into their wonderful comfy beds. The breakfast is incredible!! Fabulous service!!

Wouldnt recommend. - Bad: Room smelled, mattress was thin and hard. Clerk changed my rate to higher price when we arrived saying we got wrong rate. Charged more than was quoted on booking. Gave us a map and I guess they get a lot of complaints because it says FYI hotel built on 1989. Bring your own toiletries. Very little lighting in room and no electric plugs. Everything was plugged into an extension cord. Good: Location and parking.

Messy and smelled of bleach - We came to the hotel and weree so.overwhelmed with the smell of bleach that our eyes and throats burned. The carpet was damp with the stuff and we couldn't even open the windows to open it up. There were hairs all over the bathroom and there was trash under the beds.

Convenient to highway - Some of the Front desk staff were knowledgeable others had very little information on the immediate area. When asked to recommend an Italian restaurant She had no idea. That was just one issue we had with front desk. Another complaint would be that the pool was so murky No one was using it.

Nice Room - We stayed at the Best Western Dunkirk for a family function. Our rooms was quiet, comfortable and clean. The room was at the end (219) of the building and had an L shape which seemed a little strange. The bed, desk and TV were at the end of the long end of the L. A lounge chair was in the... More

Efficient Help Needed - My friend and I stayed here last Friday (2 July). First off, we were told the public facilities were unavailable due to work being done in the hall (wallpaper going up). We were assigned our room and it was 1 bed. So went back down and said it was supposed to be 2 beds. We were issued another room (318)... More

Nice budget hotel - The hotel was perfect for a place to lay your head. Conveniently located.

napa stay - first trip to napa and chose hotel on location, price, parking, breakfast and free internet. older property but clean, safe, comfortable bed. internet worked well. at time of check in, they had special for breakfast at denny's next door if member of best western rewards or if willing to join. am member best western rewards and we took advantage of hot cooked to order breakfast at denny's. very good. convenient to downtown napa for restaurants and to wine trailAnita2412 - It sounds like you had a successful first trip to Napa. We are conveniently located close to everything Napa has to offer, just a little over a mile from Downtown Napa and it's famous restaurants wine bars as well as just a few minutes from the closest winery. We hope to see you again soon!Thank you, Genafer -Director of Sales

Great value!! Better than expected. - This is by far the best Choice affiliated hotel in which we have stayed. Everything is clean and orderly and the staff was just great. The breakfast menu is better than most. I would recommend this location to anyone. Ulmerton Rd. is a high traffic volume major artery so a little map study preparation will help at arrival. The parking... More

Not quite as portrayed on website - The website looked great, the pictures and description and the cert. of exc. from TripAdvisor and, at the time 4.5 stars led me to choose this. But when we got here the place was so very different from what we expected. We paid 357 per night, and felt it was really more of a 150 - 200 per night place.... More

Mills house hotel - Our hotel room was very comfortably decorated and cozy, with everything we needed. The views were great and the bathroom well appointed. The hotel bar was very classically decorated and comfortable. W thoroughly enjoyed our stay!

Eh - My family and I stayed here for the weekend to do the Across the Bay 10k events. The hotel is older and the condition shows it. Furniture and carpet show many signs of wear and tear. The pool was not open because it was November. The front desk was very friendly and helpful when we called down or stopped to ask questions. Maid service did an excellent job of cleaning, making the beds, and giving us fresh bath supplies. Breakfast was very yummy with many different options. There is a grocery store, gas station, and place to eat all within walking distance. The neighborhood didn't seem the best at night so we stayed in the room when it got late. The room doors are all on the outside of the building which I really don't care for due to safety. Overall not terrible but you get what you pay for and I was trying to save a few dollars.

Top Rated - The hotel was very clean, great employees, room perfect size, and pool and hot tub well kept. The location was perfect for shopping and getting around the city. My teenagers love the breakfast bar. I would recommend this hotel to anyone.

It's Ok - The staff were great, however the heating/cooling system and cable did not work properly. When I attempted to make a reservation, the staff could not get it right. I finally went online myself and did it. However, they were very nice upon arrival. I just felt it was way too pricey for what we got.

Probably my last stay - The rooms and service are good but my rate went up over what my company wants to pay. I will have to find a lower rate in Henderson or I will have to stay in Owensboro where I have a lower rate.

Never again - The had a bad smell. It smells like wet carpet or maybe mildew.

Convenient for DCA and short stay - I stayed over cuz I had a work event on the same night as the Cubs being in the World Series and didn't want to drive back home. Worked for what I needed but word of the wise it's closer to Alexandria vs DC proper so plan accordingly. But staff was very helpful. I booked very last minute on hotels.com for a king bed but got two doubles which was a bit frustrating as I was a solo person but getting back from watching the game at 2am, I didn't really care enough to call down (I had only dropped my bags off in the room upon checking in and immediately walked out of the room).

Fine for a night - This is an older property but it's clean. Nothing fancy, and I wouldn't recommend this for more than a night, but it was fine for what we needed. Breakfast was okay - more cold carbs than anything else! There is a Denny's in the parking lot as a back-up!

Definately Needs Improvement - Check in staff did not smile or greet me. She just looked at me when I walked up to the counter. Housekeeping lady had an attitude and was rude. Did not bring washcloths, towels, or extra pillow that I requested. No one answered the phone when I called several times. There was no micro fridge or microwave as I expected and thought they stated. No iron or ironing board and they required to hold my husbands ID in order to use an iron. I will never stay at this hotel again!!!!!

Convenient to Harbour - Very nice and modern hotel. Nice complimentary breakfast. Nice size rooms with separate couch area. Very friendly staff. Easy to walk to restaurants and Inner Harbour and Fells Landing. Convenient parking.

In need of a visit from Undercover Boss - The staff was super friendly. 5 stars for the young gentleman who checked us in. The physical property is seriously in need of repair. The breakfast area was fairly dirty - trash cans and cabinets covered in residue. Ramada needs to invest some in taking care of the property. Give the wonderful employees something to be proud of.

Good hotel on beach - The hotel is centrally located. The room was comfortable but a little worn. The staff was somewhat helpful but could have been friendlier. The quality of the drinks at the bar could have been better. Overall pleasant experience

So nice! - I have never stayed at such a nice Days Inn before. The room and bathroom were huge. So clean and new looking. Ladies, the bathroom had the longest granite counter I have ever seen. The sink, shower, and toilet were so clean and sparkly....I was really impressed. Very friendly clerk and spotless breakfast room. I definitely recommend this hotel.

What Happened To Customer Service - Front Desk Staff was not very friendly at check-in. Breakfast was a trainwreck do to soccer team taking complete ownership of the breakfast area. I would recommend the hotel because of its convenient location between VA beach and Norfolk downtown aside from the poor treatment displayed by the front desk staff.

Would be great... - Once you get into Gatlinburg you soon realize you'll be walking everywhere so location is key. This hotel has the perfect location to everything, huge plus. Upon checking in during our first stay, the front desk staff was not bad, not very welcoming though. Upon stay 2, 4 days later we were very appalled by the front desk staff. The... More

OK Place - could be better - I stayed there with our team. Beds were average. Shower was good. Housekeeping staff seemed OK. We stayed with our team. All of the staff didn't know that we are staying there and we need separate room too eat etc. So we ended up in lobby eating dinner etc. Breakfast was decent and the room was always setup. The staff... More

Dissatisfying for the dollar charged - We arrived at the hotel feeling positive about the location and warm-ish greeting at reception. This feeling did not last long. The pillows were really uncomfortable, both of the taps were hot, the AC was so loud and made a buzzing noise (we asked twice to have this fixed and nothing changed), the fire alarm went off at 3am and there was never really an excuse given as to what was going on, then (because we'd had no sleep) we put the 'do not disturb' sign on and the cleaner banged on our door repeatedly shouting 'housekeeping' until we answered. The water was shut off one evening from 11pm-3am which meant that when we had to go to the toilet it sat there for hours. No one informed us where a smoking area was so we assumed there was not one... this meant that we smoked out the front and got disturbed, bugged and pushed by homeless people asking for money, cigerettes, etc. It really was just one thing after the other. The cups were so rubbish that they leaked, my oartner hit his head on the shower because of a stupid bar across the top and they charged 50 dollars a night for a hold This was not really made clear at the beginning and I was left wondering why I was missing so much from my account. I have stayed in many hotels, hostels, bnbs over the years and had just stayed in 4 other places, all were LESS money and gave a better, quality experience.

All good except the front desk customer service - Good location, nice breakfasts. Front desk customer service leaves a lot to be desired. The staff were pleasant sometimes and indifferent to rude at other times. Never received my room upgrade either.

poor bed - The bed in room 305 had to be the worst bed I've ever slept in. NOT HAPPY. not impressed. will not be staying there or will do my best to avoid another holiday inn express.

noisy pipes - The exterior and lobby were very unappealing. Very blah. The room was better--updated and clean. However at least 3 times water pipes clanged and thunked. One time was during the night and it woke of us. Not happy about that. The area around the hotel was only fair looking.

Very poor club lounge - Well the hotel is good as usual for the group. Rooms clean and large I was given club Room access due to my travel status but I would not recommend anyone pays There are a few Chinese spring rolls and some cheese and crackers and some crisps. That's it. No decent food. No drinks but water and weak coffee. Do... More