Vedio link
stringlengths 48
86
| Video title
stringlengths 8
356
⌀ | Timing Start
stringclasses 5
values | Timing End
stringlengths 3
5
⌀ | Over All Label
int64 0
1
| Aspect_1
stringclasses 18
values | Aspect_Comp_label_1
int64 0
1
| Label_Complaint_1
stringlengths 1
294
⌀ | timing_1
stringlengths 3
9
⌀ | Aspect_1 Reasonings
stringlengths 8
352
⌀ | Aspect_2
stringclasses 17
values | Aspect_Comp_label_2
stringclasses 3
values | Label_Complaint_2
stringlengths 1
165
⌀ | timing_2
stringclasses 21
values | Aspect_2 Reasonings
stringlengths 8
175
⌀ | Aspect_3
stringclasses 32
values | Aspect_Comp_label_3
float64 0
1
⌀ | Label_Complaint_3
stringlengths 1
125
⌀ | timing_3
stringclasses 22
values | Aspect_3 Reasonings
stringlengths 1
188
⌀ | Aspect_4
stringclasses 24
values | Aspect_Comp_label_4
float64 0
1
⌀ | Label_Complaint_4
stringlengths 1
82
⌀ | timing_4
stringclasses 21
values | Aspect_4 Reasonings
stringlengths 1
118
⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
https://youtube.com/shorts/HbZMTKabenQ?si=-DielM7WIbKRvzY0 | ICICI Bank Fraud 😱 #shorts #icicibank #fraud(1) | 0:00 | 0:59 | 1 | Customer service | 1 | 2008 Crisis | 0:05 | Context of ICICI Bank's condition in 2008 | Service types | 1 | Chanda Kochhar CEO | 0:10 | Leadership change and focus shift to retail banking | Fraud Allegations | 1 | Chanda Kochhar | 0:15 | Accusations of benefiting from bad loans | Banking Scandal | 1 | Videocon Group Loans | 0:20 | Loans to Videocon Group leading to arrest |
https://youtube.com/shorts/A3wlawYJ1VY?si=2neRMGCJIamMr_lw | ICICI Bank Fake Loan Scam | 0:00 | 0:59 | 1 | Customer Service | 1 | Unauthorized loans | 0:10 | Fake company obtains personal info | Service types | 1 | Misuse of personal info | 0:20 | Fraudulent salary accounts | Credit Cards | 1 | Unauthorized usage | 0:30 | Credit cards maxed out and fraud | Monitoring Tools | 1 | Solution provided | 0:40 | OneScore app to monitor and report |
https://youtube.com/shorts/zLKPz5SGNS8?si=w9wkVxaRYfxJ6s8x | Aadhaar Card Scam Awareness | 0:00 | 0:59 | 1 | Transactions | 1 | Unauthorized withdrawals | 0:30 | Scammers exploit AAPS for unauthorized withdrawals | Customer service | 1 | Fraudulent activities | 1:00 | Government registry misuse | Service types | 1 | Prevention tips | 1:20 | Secure Aadhaar usage tips | null | null | null | null | null |
https://youtube.com/shorts/XvBoDm2GxPo?si=v963kr2xpTH5zPPj | How Banks are Scamming You! | 0:00 | 0:59 | 0 | Transaction | 0 | Account opening process | 0:10 | Customer being asked to fill an insurance form of Rs. 15,000 along with account opening form | Customer service | 0 | Complaints about mandatory insurance | 0:40 | Highlighting complaints from various customers across different branches about mandatory insurance | Claimed benefit | 0 | Insurance is not mandatory | 1:10 | Mentioning that the bank's official response and warnings from Finance Ministry and IRDAI state insurance is not mandatory for opening an account | Service types | 0 | Proper steps for addressing the issue | 1:30 | Advising customers to complain to the bank's head office, RBI, and Insurance Regulatory if pressured to take insurance |
https://youtube.com/shorts/kJkKE2hA26o?si=lRe-KCfEW2-biXrp | Beware of PAN Update Scam | 0:00 | 0:59 | 0 | Transactions | 0 | Phishing link | 0:30 | Scammers send fake messages with phishing links that appear to be from HDFC Bank | Customer service | 0 | Fake communication | 0:50 | Scammers use fake phone numbers and websites resembling HDFC Bank to trick users | Claimed benefit | 0 | Net banking suspension threat | 1:10 | Users are threatened with net banking suspension to create a sense of urgency | Service types | 0 | Fraud detection and prevention | 1:30 | Highlights the importance of verifying official bank communication and procedures |
https://youtube.com/shorts/vPTE6GjH72s?si=vfaL1_14YscGjhas | Google Pay and Paytm Fraud Warning | 0:00 | 0:59 | 0 | Customer Service | 0 | Tempting offers to lure victims | 0:10 | Fraudsters offer fake discounts or offers | Fake process | 0 | Instructions to manipulate victims | 0:30 | Fraudsters guide victims to perform actions that result in money loss | Pin entry warning | 0 | False security assurance | 0:50 | Emphasis on not sharing or entering PINs for supposed credits | Awareness | 0 | Informational content for users | 1:10 | Educates viewers to avoid sharing sensitive information and to stay alert |
https://youtube.com/shorts/_2Qizgh3KnE?si=nv690n47H9r-uN4S | Beware of these 4 UPI Scams | 0:00 | 0:59 | 1 | Customer service | 1 | Warning about common UPI scams targeting users through fake calls and messages. | 0:10 | Alerting viewers about fraudulent claims regarding KYC updates threatening service disruptions. | Transactions | 1 | Advising caution when receiving unexpected payments and avoiding opening suspicious payment links. | 0:30 | Highlighting the risk of inadvertently transferring large sums due to misleading payment requests. | Service types | 1 | Cautioning against downloading and using AnyDesk due to its potential for device hijacking scams. | 0:50 | Educating viewers about the lack of security in receiving money without requiring PIN or passcode verification. | null | 0 | null | null | null |
https://youtube.com/shorts/YFNFmp14rE0?si=II12DAAndN5ii-MO | Close All Accounts In HDFC Bank ? | 0:00 | 0:59 | 0 | customer service | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/g4H3dfgDNcE?si=GTG3khemTpZFB5l9 | Make UPI transactions without worrying about bank passbook entries | 0:00 | 0:59 | 0 | service type | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/0b8xaC4TgTo?si=CHLFhmr_WFX1ac71 | UPI new update 2023 paise transaction karne per charges | 0:00 | 0:59 | 0 | transaction | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/SYnkYXs5r6k?si=igfeFoL4tHggOIfW | Get Money 💰 From Banks For Wrong UPI Payments Transaction | 0:00 | 0:59 | 0 | service type | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/w90TTttw_m4?si=u8BkbEXQFCoBpL-m | Wrong UPI/Bank Transfer Solution. | 0:00 | 0:59 | 0 | transaction | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/oSCK4fOWtkw?si=I2KskfblkNKi5n8a | [Video title] | 0:00 | 0:58 | 1 | Transactions | 1 | Set withdrawal limits | 0:20 | Reducing withdrawal limits helps minimize potential loss from unauthorized transactions | Customer service | 0 | Reporting and deleting suspicious messages | 0:40 | Advising to report and delete suspicious international WhatsApp messages to avoid scams | Claimed benefit | 1 | Avoiding unauthorized apps and pop-ups | 0:10 | Preventing unauthorized apps and closing pop-up heavy websites reduces exposure to malware and scams | Service types | 0 | Manual entry of passwords | 1:00 | Typing passwords manually instead of saving them reduces risk of theft from compromised devices |
https://youtube.com/shorts/psm8V6luFQM?si=GgHPeQ1z3neJEpjk | Why banks hate UPI? | 0:00 | 0:58 | 0 | service type | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/nNTAex9nJ9s?si=hOd3ubIzwHf5L9Uu | Google Pay ki 3 Hidden Tricks | 0:00 | 0:58 | 0 | claim benifits | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/uFzEDSEwiG8?si=Tmqoyg2CT9A1heIP | Wrong UPI transaction | 0:0 | 0:57 | 1 | Transaction | 1 | Wrong tansaction to another people | 0:27 | Call the helpline number and under three days you have to go the bank manager and write a complain letter | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/U4TAMqYz2FE?si=9oNSFOvETdIbCgll | The Credit Card Scam | 0:00 | 0:57 | 1 | Transactions | 1 | Hidden charges and high interest rates on credit card | 0:30 | Customer is offered a credit card with high interest rates and additional GST charges | Customer service | 1 | Bank representative misleading customer about credit card terms | 0:40 | Representative tries to downplay the interest rate and GST charges | Claimed benefit | 1 | Bank claims low interest rate on credit card | 0:50 | Bank claims 3% interest rate per month as a benefit, which translates to 36% per annum | Service types | 1 | Warning about debt trap and hidden fees | 1:20 | Customer warns others to be cautious about credit card offers and hidden fees |
https://youtu.be/ENpazWTdaD4?si=MoxHOtL5PFbD9MrX | Bank Of India Made A Customer Crorepati For Few Hours #bankingawareness #shorts | 0:00 | 0:57 | 1 | Customer service | 1 | Incorrect account balance display | 0:15 | Technical glitch causing incorrect balance | Customer service | 1 | Shocking account balance discrepancy | 0:30 | Customer and bank reaction | Claimed benefit | 1 | Account seizure | 0:45 | Bank's corrective action | Policies | 1 | Official statement on error | 0:50 | Explanation of the banking error |
https://youtube.com/shorts/UiuhfwAxw9A?si=dnlZ7sVGU7oZcRVA | Why U.S Banks are Failings | 0:0 | 0:56 | 1 | Service types | 1 | The company is running low.putting people out of work | 0:10 | Startups are not getting new funding | Customer service | 0 | null | null | No Cause | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/ycx6O92EmIo?si=P4OqgnUdeiprQuu4 | UPI Transaction Charges Debunked | 0:00 | 0:56 | 1 | Transactions | 1 | UPI payment myths | 0:30 | Clarifying UPI payment charges | Customer service | 1 | Misinformation | 1:00 | Difference between UPI and PPI charges | Service types | 1 | Payment rules clarification | 1:20 | Understanding MPCI rules | null | null | null | null | null |
https://youtube.com/shorts/6iubctwk5mI?si=rBcI-7jiK3YEiaUZ | Unique Scam with ICICI Bank | 0:00 | 0:56 | 0 | Transactions | 0 | Fake salary payments | 0:30 | Fake company created fake employees to receive salaries from a fake account | Customer service | 0 | Opening of accounts and credit card issuance | 0:50 | ICICI Bank opened accounts for fake employees and issued credit cards based on fake high salaries | Claimed benefit | 0 | Low-interest loans | 1:00 | Villagers were misled to open accounts with the promise of low-interest loans | Service types | 0 | Fraud detection and prevention | 1:30 | Highlights the need for stricter verification processes in banks to prevent such scams |
https://youtube.com/shorts/naUu20rCiIE?si=RIscxkJGdMeoHOLN | Recover Money Mistakenly Sent to the wrong UPI ID | 0:00 | 0:56 | 1 | Transactions | 1 | Describing the issue of sending money to the wrong recipient via UPI. | 0:10 | Mentioning RBI's advice to verify UPI IDs and numbers before making payments. | Customer service | 1 | Providing steps to recover mistakenly transferred UPI payments: calling a specified number or lodging a complaint with the bank within 3 days. | 0:30 | Noting the possibility of banks initially refusing to refund and suggesting recourse to an RBI website for complaint resolution. | Claimed benefit | 1 | Assuring viewers that their money can be refunded within 10 days through the RBI complaint process. | 0:50 | Encouraging viewers to follow for more informative content and updates. | null | 0 | null | null | null |
https://youtube.com/shorts/ycx6O92EmIo?si=7UyRgt3SLWfh4Tap | Don't Pay Charges On UPI Transactions | 0:00 | 0:56 | 0 | Service Types | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/J1hhUUwgveU?si=Sn2_rl_DZdmdX70t | Google pay fraud | 0:0 | 0:54 | 1 | Transaction | 1 | Fraud in Google pay | 0:26 | Fill the report fraud activity form | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/8ssKXuhy9g0?si=Tcy4KmPPUxhXSBGI | Be alert from Credit Card fraud | 0:00 | 0:54 | 1 | Transactions | 1 | Unauthorized transaction of Rs 50,000 | 0:05 | Customer reports a fraudulent transaction that they did not authorize or share OTP for | Customer service | 1 | Initial refusal to reimburse the disputed amount | 0:20 | Bank representative refuses reimbursement despite customer reporting the issue within 3 days | Claimed benefit | 1 | Reference to RBI rules for reimbursement | 0:40 | Customer cites RBI regulations that mandate the bank to cover the liability if reported within 3 days | Service types | 1 | Advice to follow a financial advisor for updates | 1:20 | Customer mentions following CA Preety Kedia for financial advice and encourages others to do the same |
https://youtu.be/QfQZ4BWzvRg?si=k51plzQ3mgpwAY2r | ICICI Bank Fraud ! | 0:00 | 0:54 | 1 | Transactions | 1 | Fraudulent deposits | 0:10 | Bank employee took deposited money home instead of bank treasury | Customer service | 1 | Employee misconduct | 0:20 | Cashier took money from customers but did not deposit it in the bank | Transactions | 1 | Mismatched audit results | 0:50 | Bank audit revealed cash mismatch leading to investigation and arrest | Claimed benefit | 1 | Employee accountability | 1:00 | Bank filed complaint, police arrested the fraudster |
https://youtube.com/shorts/zvyNWr5fCqI?si=djJ43EAwTWvhhZas | Winsome Diamonds Fraud | 0:00 | 0:54 | 1 | service types | 1 | International escape | 0:10 | Discusses escape to UK after financial fraud | Service types | 1 | Legal Case | 0:30 | Legal proceedings in UK courts | Customer service | 1 | Auditing | 0:45 | Bank's audit discovery | null | null | null | null | null |
https://youtube.com/shorts/jLXIh9fDk-8?si=4JaXixtr1BXz8QDj | ICICI Bank - Odisha Fraud | 0:00 | 0:54 | 1 | Transactions | 1 | Misappropriation of deposits | 0:10 | Employee took cash home instead of bank treasury | Customer service | 1 | Cash mismatch detected | 0:20 | Bank audit revealed the fraud | Legal actions | 1 | Arrest of fraudster | 0:30 | Police arrested the employee after complaint | Consequences | 1 | Resignation and arrest | 0:40 | Employee resigned and was later caught |
https://youtube.com/shorts/NbG90hoRv0s?si=1a70X_TVzCzsIzDj | Minimum Balance Mischarge | 0:00 | 0:54 | 1 | Transactions | 1 | Negative balance dispute | 0:10 | Incorrect fee application | Service types | 1 | Customer awareness | 0:20 | RBI rules on account balance | Bank Policy | 1 | Disagreement with RBI rules | 0:30 | Bank claims own rules | Ombudsman | 1 | Escalation threat | 0:40 | Reference to Banking Ombudsman |
https://youtube.com/shorts/nzR2tWVci-4?si=8qMG9DK4oAR6PAEB | Bank of Maharashtra fraud case | 0:00 | 0:54 | 1 | Transactions | 1 | Misappropriation of funds | 0:10 | Investment schemes misuse | Service types | 1 | Fake FD and RD receipts | 0:30 | Non-deposit of funds | Claimed benefit | 1 | Financial loss to victim | 0:45 | Impact on victim | Customer service | 1 | Investigation by ED | 1:00 | Seizure of assets |
https://youtube.com/shorts/sb3mskfFA28?si=kCUVCSAWk6lb12g6 | ICICI Bank Fraud in Odisha | 0:00 | 0:54 | 1 | Transactions | 1 | Misappropriation of cash | 0:30 | Cashiers misappropriated deposits for personal gain | Customer service | 1 | Breach of trust | 1:00 | Customers' deposits were not securely handled | Service types | 1 | Legal consequences | 1:20 | Police arrested fraudsters after audit revealed discrepancies | null | null | null | null | null |
https://youtube.com/shorts/QfQZ4BWzvRg?si=nJY0Nd1DIDgCA0Uz | ICICI Bank Fraud | 0:00 | 0:54 | 1 | Transaction | 1 | Money deposit process | 0:10 | Cashier takes money from customers but does not deposit it in the bank treasury | Customer service | 1 | Bank audit and police involvement | 1:00 | Bank audit reveals cash mismatch, leading to police complaint and arrest | Claimed benefit | 1 | Ensuring proper cash handling | 1:30 | Emphasizes the importance of audits and reporting fraud | Service types | 1 | Fraud detection and prevention | 1:45 | Highlights the steps taken by the bank and police to address the fraud |
https://youtube.com/shorts/sb3mskfFA28?si=qfEnBLXe7F5QOGsi | ICICI Bank Fraud in Odisha | 0:00 | 0:54 | 1 | Transactions | 1 | Misappropriation of funds | 0:30 | Cashier and deputy branch manager took cash home instead of depositing in the bank treasury | Customer service | 1 | Fraudulent employee behavior | 0:50 | Bank employees responsible for cash handling committed fraud | Claimed benefit | 1 | Fraud detection and arrest | 1:10 | Bank audit detected cash mismatch leading to police complaint and arrests | Service types | 1 | Cash deposit procedures | 1:30 | Highlights the importance of internal controls and audits to prevent and detect fraud |
https://x.com/UNIONBANK_NG/status/1742573955544658204 | As we begin a new year, take a moment to review your financial achievements last year and what you can do better in 2024.
Cheers to better financial decisions in 2024 | 0:00 | 0:54 | 0 | Customer Service | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/7vAgF_F3UtM?si=YPHRqNao05l-q96Y | How Will UPI Work In Feature Phones? | 0:00 | 0:54 | 0 | service type | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/_5fk8lFtg3w?si=4L9PHjVkkf1XrVcd | Why UPI Transactions Are Not Safe ? | 0:00 | 0:53 | 0 | Transactions | 0 | Discussing the volume of monthly online financial transactions in India. | 0:10 | Providing statistics on the percentage of fraud transactions through UPI or ID. | Customer service | 0 | Highlighting issues with the chargeback policy in Indian banks. | 0:30 | Explaining the challenge of retrieving funds from fraudulent transactions. | Claimed benefit | 0 | Informing viewers about the chargeback policy for reclaiming deducted funds. | 0:50 | Discussing the need for better implementation of chargeback policies by Indian banks. | Service types | 0 | Encouraging viewers to engage with the video by liking, sharing, and subscribing. | 1:00 | Requesting viewers' feedback and support for future videos. |
https://youtube.com/shorts/J_5HjZBO4Dc?si=pOXezst7eHi7zof0 | Looted by UPI | 0:00 | 0:53 | 0 | Service types | 0 | Highlighting widespread usage of UPI across various sectors. | 0:10 | Discussing the ease of use and potential pitfalls of using UPI. | Customer service | 0 | Warning about the risk of phishing scams through fake payment links. | 0:30 | Describing the consequences of clicking on fraudulent links. | Claimed benefit | 0 | Advising viewers to be cautious and verify payment details before proceeding. | 0:50 | Emphasizing the importance of checking recipient account details and transaction amounts. | null | 0 | null | null | null |
https://youtube.com/shorts/K1pwbosJRms?si=IIS8cYK6o9iDMh0w | How to recover your money from wrong UPI payment? | 0:00 | 0:52 | 0 | claim benifits | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/TOFhndkIJzM?si=6sZaTplLIA3B2aR4 | null | 0:0 | 0:51 | 1 | Transaction | 1 | Money request fraud | 0:15 | Asked for a design and send money ,when you accept the request and submit your UPI pin & your account will empty | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtu.be/HbZMTKabenQ?si=mEjXIrTnktfGSCp6 | ICICI Bank Fraud 😱 #shorts #icicibank #fraud | 0:00 | 0:51 | 1 | Transactions | 1 | Withdrawal of FD by Narayan Murthy | 0:10 | Loss of confidence leading to a bank run | Service types | 1 | CEO appointment and strategy shift | 0:20 | Focus on retail and transactional banking | Claimed benefit | 1 | Profit increase under Chanda Kochhar | 0:30 | Profits doubled during her tenure | Transactions | 1 | Increase in bad loans | 0:40 | Bad loans rose dramatically |
https://youtube.com/shorts/ATGliyMSMvE?si=QFKJ2KAhXCrf2JRE | UPI charges to be paid by customer or Merchant or PPI | 0:00 | 0:51 | 0 | service type | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/iUoFKK-ZgNo?si=r2wrQTsXF7VJtgcL | UPI payment can Be Reversed | 0:00 | 0:51 | 0 | service type | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/ksxJAqA34PI?si=jVNKLKcdmvXBylMe | UPI Wrong Transaction Resolution | 0:00 | 0:50 | 1 | Claimed benifit | 1 | Visit NPCI website or use the provided link to access the Dispute Redressal Mechanism | 0:10 | Fill in the form with transaction details to start the verification process | Customer service | 1 | NPCI will cross verify the incident and you will get your money back in a few days | 0:30 | Cross verification ensures the resolution of the issue | null | 0 | null | null | null | null | 0 | null | null | null |
https://youtube.com/shorts/OHYiEIMrWp8?si=xcEGYt5EagSJHReO | Changes in UPI payment | 0:0 | 0:49 | 1 | Transaction | 1 | Changes in UPI payment | 0:14 | If any scammer sent money 2000 the within 4 hours you can complain and reverse it | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/xzhoU55UTZo?si=4qEDou_5J2JVAa_Q | Fake SBI Scam In Tamil Nadu! | 0:00 | 0:49 | 1 | Transactions | 1 | Fake bank operation | 0:10 | Creation of fake documents | Customer service | 1 | Deception of customers | 0:20 | Customers misled by fake operations | Service types | 1 | None, as it was a scam | 0:30 | Operational deception | Policies | 1 | Legal ramifications | 0:40 | Bail obtained due to no financial loss |
https://youtube.com/shorts/iMf0GpOCZw8?si=D2aYt7N_u1Djs8Us | If this is done then a notice will definitely come from the income Tax Department | 0:0 | 0:48 | 1 | Transaction | 1 | Public get notice from Income Tax Department | 0:26 | As per CBDT rules,cash payments of RS.1 lakh or more against credit card bills should be reported to the income Tax Department,Additionally,if 10 lakhs or more is paid in a financial year to settlr credit card bills,the payment shoud be disclosed to the Income Tax Depaetment | Service types | 0 | null | null | No Cause | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/jnxuueZqBAc?si=cGfSEBfmOLgV5RbU | Credit card are a disaster | 0:0 | 0:48 | 1 | Transaction | 1 | It create such an illusion that you have moneybut maybe you do not have money,if you are not able to make your full paymen then it piles up your interest | 0:22 | You give an interest off 30-36% annually which make it most expensive loanor if you default on the payment your credit score goes for a toss | Claimed Benifits | 0 | No cause | null | No cause | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/OHYiEIMrWp8?si=49Zm-JZvqAdW5eCJ | 5 Major Changes in UPI Payment | 0:00 | 0:48 | 1 | Transactions | 1 | Explaining the 4-hour window to reverse UPI transactions above 2000 rupees if scammed. | 0:15 | Providing information on the increased UPI transaction limit from 1 lakh to 5 lakh rupees for hospitals and educational institutes. | Service types | 1 | Introducing the new feature of cash withdrawal through UPI at Hitachi ATMs. | 0:30 | Detailing the enhanced limit of UPI Lite from Rs 200 to Rs 500 for small payments. | Customer service | 1 | Noting the deactivation policy for unused UPI IDs exceeding one year. | 0:45 | Encouraging viewers to follow for more updates and insights on UPI changes in 2024. | null | 0 | null | null | null |
https://youtube.com/shorts/8LuX1fyPPlw?si=BfWbM5CAhMjODIpU | Customers Don’t Have to Pay UPI Charges | 0:00 | 0:48 | 0 | service type | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/IqTVhH9g9i0?si=T23zXoA4hFiA7lz1 | File consumer complaint | 0:0 | 0:47 | 1 | Customer Service | 1 | File consumer complaint on Whatsapp | 0:06 | Paid more than MRP?,Recived bad quality product.Did not receive refund,become victim or fraud | Service types | 0 | null | null | No Cause | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/RXH4BFBHeIc?si=YFGox73dULs05XkJ | UPI ttransfer fraud | 0:0 | 0:47 | 1 | Transaction | 1 | Hackers are sent money in your account and then send a link to transfer his/her money | 0:26 | if you click the link then your account may be empty and access are hacked by them | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/xDD9BPhGl7o?si=IDAvsT6Jk89h7JE6 | Mere sath hua Fake PhonePe Payment Scam, Aap Savdhaan raho ⚠️💯 | 0:00 | 0:47 | 1 | Transactions | 1 | Describing an incident where a payment was supposedly made but didn't reflect. | 0:10 | Explaining the confusion and realization of a potential scam. | Customer service | 1 | Warning about the presence of fake Paytm and Google Pay apps in the market. | 0:30 | Detailing how these apps deceive users by mimicking legitimate ones. | Claimed benefit | 1 | Highlighting the ability of these apps to fake payment confirmations and transactions. | 0:50 | Urging viewers to verify UPI payments directly on their phones and avoid downloading suspicious apps. | null | 1 | null | null | null |
https://youtube.com/shorts/SywjVcNws2g?si=uN4fRgz8hFO78Cx6 | Canara Bank Netbanking login issue resolved for Corporate Users | 0:00 | 0:47 | 0 | Service Types | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/tvBxNd_7Uyg?si=Psmz6j11c_re9lIt | UPI frauds Complaint | Bank Account fraud | UPI fraud UPI | UPI scam Google pay scam fraud | 0:00 | 0:47 | 0 | transaction | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/GZcL9RGZAKw?si=WC4s4ThppvhN8KvG | Phonepe pe UPI|Issue problem solve | 0:0 | 0:46 | 1 | Transaction | 1 | UPI Issue at your bank | 0:22 | if in your sim has no recharge from three months or that paarticuler bank has server down problem in that time | Claimed benifit | 0 | No complaint | null | no cause | null | null | null | null | null | null | null | null | null | null |
https://youtu.be/YCfeuDvsoik?si=cFcyrQu0Ii33GoQ5 | Home loan fraud by banks 🤔 #shorts #short | 0:00 | 0:46 | 1 | Service types | 1 | 5% penalty for early cancellation | 0:15 | Bank imposes penalty despite RBI guidelines | Customer service | 1 | Cooling-off period | 0:25 | Customers have right to cancel without penalty during cooling-off period | Claimed benefit | 1 | Misinterpretation of RBI guidelines | 0:30 | Bank staff unaware or misinterpreting regulations | Claimed benefit | 1 | No penalty if within cooling-off period | 0:35 | Customers protected by RBI regulations from undue penalties |
https://youtu.be/c1LwLtpV8xs?si=mwBhJzJyM_AZ0GT- | null | 0:00 | 0:46 | 1 | Service types | 1 | Bank can break locker if not opened | 0:05 | Impact of non-usage on locker security | Claimed benefit | 1 | Bank liable for fire/theft in locker | 0:15 | Customer protection in case of incidents | Transactions | 1 | Compensation rules for bank liabilities | 0:25 | Details of compensation | Customer service | 1 | Bank responsibilities clarified | 0:30 | Information on natural disaster exemptions |
https://youtube.com/shorts/Usc7Gs7WRqw?si=I5JOXYLqZbMOIbpl | Unauthorized Transaction Reversal Process | 0:00 | 0:46 | 1 | Transactions | 1 | Unauthorized transaction claim | 0:30 | Asserting unauthorized transaction | Customer service | 1 | Miscommunication | 1:00 | Clarifying customer rights | Service types | 1 | RBI guidelines | 1:20 | RBI regulations on unauthorized transactions | null | null | null | null | null |
https://youtube.com/shorts/_xqKM2xblDM?si=w5h911RB1CoIY7xl | Credit card frauds! | 0:00 | 0:45 | 1 | Transactions | 1 | Unauthorized transaction of Rs 45,000 | 0:05 | Customer reports a fraudulent transaction that they did not authorize or share OTP for | Customer service | 1 | Initial refusal to reimburse the disputed amount | 0:20 | Bank representative refuses reimbursement despite customer reporting the issue within 3 days | Claimed benefit | 1 | Reference to RBI rules for reimbursement | 0:40 | Customer cites RBI regulations that mandate the bank to cover the liability if reported within 3 days | Service types | 1 | Advice to follow a financial advisor for updates | 1:20 | Customer mentions following C.S. Sakshi Jain for financial advice and encourages others to do the same |
https://youtube.com/shorts/OwyHhVpOw-s?si=UNrA0nohiMh4rChp | Beware of the New UPI Scam | 0:00 | 0:45 | 1 | Transactions | 1 | Scam during delivery | 0:15 | Scammers call on delivery day posing as seller | Customer Service | 1 | Fake verification links | 0:25 | Links ask for a payment of one rupee | Service types | 1 | Account details stolen | 0:30 | Opening the link compromises account | Claimed Benefit | 1 | Empty bank account | 0:35 | Victims' bank accounts emptied |
https://youtube.com/shorts/TMilfYmGxpY?si=zWKgUOTlMQ8pAock | HOW TO GET SBI USER ID FOR NEW REGISTRANTS | GET SBI USER ID BY SMS | 0:00 | 0:45 | 0 | Service Types | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/kqkDGAeBl_U?si=hqSDVmNeTsALuuuE | Shocking Bank Scam | 0:00 | 0:44 | 1 | Transactions | 1 | Phishing message about KYC update | 0:20 | Actor received a fraudulent message prompting KYC update | Customer service | 1 | Immediate action led to financial loss | 0:30 | Actor followed instructions, resulting in money loss | Claimed benefit | 1 | Scam message claiming account closure without KYC update | 0:40 | Message led to false urgency and incorrect actions | Service types | 1 | Tips to avoid banking scams | 1:00 | Tips include checking bank's official website for authenticity of messages |
https://youtube.com/shorts/DN7Ujw4LXyE?si=SmS29P4ylQWJQLYe | Bank responsibility for fraud transaction | 0:00 | 0:44 | 1 | Transactions | 1 | Bank account fraud without sharing information | 0:10 | Highlighting the scenario where fraud occurs despite no fault of the customer | Customer service | 1 | Reporting fraud within 3 days | 0:30 | Advising customers to report fraud to the bank within 3 days to ensure zero liability | Claimed benefit | 1 | Zero liability for the customer | 0:50 | Emphasizing that according to RBI rules, the bank takes full responsibility if fraud is reported within 3 days | Service types | 1 | Sharing informational videos | 1:20 | Encouraging viewers to share the video and subscribe for more informational content |
https://youtube.com/shorts/c0t3-n_AX_0?si=DQACIwNn42Qa2j0M | Minimum Balance Penalty Explained | 0:00 | 0:44 | 1 | Transactions | 1 | Incorrect penalty charge | 0:20 | Customer is penalized for not maintaining the minimum balance despite fulfilling monthly average balance requirement | Customer service | 1 | Resolution of incorrect charges | 0:50 | Bank employee checks and agrees to auto-reverse the penalty upon customer's explanation | Claimed benefit | 1 | Correct understanding of bank policies | 1:20 | Customer educates about maintaining monthly average balance to avoid penalties | Service types | 1 | Account management practices | 1:40 | Emphasizes the importance of knowing bank policies to avoid unnecessary charges |
https://youtube.com/shorts/DN7Ujw4LXyE?si=tCDTxJwV0lL3yWK4 | Zero Liability for Bank Fraud Explained | 0:00 | 0:44 | 0 | Transaction | 0 | Unauthorized transaction without sharing OTP | 0:10 | Customer faces fraud despite not sharing any personal information | Customer protection | 0 | Zero liability policy | 0:30 | RBI rules state that customers reporting fraud within 3 days have zero liability | Bank's responsibility | 0 | Prompt reporting required | 0:50 | Emphasis on timely reporting to the bank to ensure protection | Awareness | 0 | Informational content for customers | 1:10 | Encourages viewers to share the video for broader awareness and subscribe for more information |
https://youtu.be/kdFK-Tu7z8o?si=_u5dAtLvlfwM0yTE | 🤩 Fraud Loans se bachne ki ninja technique #tech #techiela #banking #techshorts | 0:00 | 0:43 | 0 | Service types | 0 | Loan application process | 0:30 | Misleading loan offers without consent | Customer service | 0 | Credit score impact | 1:00 | Loan rejection due to low credit score | Service types | 0 | OneScore app usage | 1:20 | Using app to check and report fake loans | null | null | null | null | null |
https://youtube.com/shorts/NwQo59nRIOI?si=8LfDKzG7O9bWQp-G | Failed UPI transaction | 0:0 | 0:42 | 1 | Transaction | 1 | Account debited but the beneficiary account is not credited(transforn or funds) | 0:34 | If unable to credit the beneficiary account,auto reversal(R) by the Beneficiary bank latest on T+1 day. | Customer Service | 0 | null | null | No Cause | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/-_wB7fUCa8c?si=VH5_jKHjYijrda6I | Ab Payment Fail hone par iss UPI Trick ko use karna | 0:00 | 0:42 | 0 | Transactions | 0 | Humorous conversation about requesting a large sum of money. | 0:10 | Explaining the concept of crore (Indian numbering system). | Customer service | 0 | Mentioning using Google for currency conversion. | 0:30 | Discussing internet connectivity issues and alternative offline UPI options. | Service types | 0 | Describing how to use an offline UPI number for transactions. | 0:50 | Detailing the setup process for offline UPI transactions. | null | 0 | null | null | null |
https://youtube.com/shorts/IwpVD6HmGvY?si=IF6--UMuwt9bxx6Q | RBI STRICT GUIDELINES FOR ALL THE BANKS | 0:0 | 0:41 | 1 | Customer service | 1 | Bank penalty problem. | 0:20 | Minimum bank balance 10000.if balance is below 10000 then the penalty problem occured | Claimed Benifit | 1 | It should be ensured that the balance is the saving account does not turn negative balance solely on account of levy of charge for non-maintenance of minimum balance | null | negative balance solely on account of levy of charge for non-maintenance of minimum balance | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/RM89i7rXQRo?si=12rwK0Oca8qPJGnr | Beware of UPI scam | 0:0 | 0:41 | 1 | Service types | 1 | There was a report of cybercriminals looting 1crore from 81 people in Mumbai | 0:41 | Scammers are using a new payment mistake tactil to steel money | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/skX3iGlHMBU?si=Zqc1ZQNmCzLm8lUK | UPI payment fraud | 0:0 | 0:41 | 1 | Transaction | 1 | Request money fraud,SIM swap fraud | 0:27 | don't tell the UPI details | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/8elN5hd5tAA?si=3Gfg_GsZuA2eiCPE | Zero Liability for Bank Fraud Explained | 0:00 | 0:41 | 0 | Transaction | 0 | Unauthorized transaction without sharing OTP | 0:10 | Customer faces fraud despite not sharing any personal information | Customer protection | 0 | Zero liability policy | 0:30 | RBI rules state that customers reporting fraud within 3 days have zero liability | Bank's responsibility | 0 | Prompt reporting required | 0:50 | Emphasis on timely reporting to the bank to ensure protection | Awareness | 0 | Informational content for customers | 1:10 | Encourages viewers to share the video for broader awareness and subscribe for more information |
https://youtu.be/RhmZqHUchCo?si=YcxcQap7QFmXC4Sh | A customer making GST payment via SBI's Internet Banking shortly after midnight, on 1st July 2017 | 0:00 | 0:41 | 0 | Service Types | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtu.be/zbZEuL2Ijac?si=gXp1skTo6tPSC_Ek | Get your HDFC Bank Customer ID through NetBanking | 0:00 | 0:40 | 0 | Customer Service | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/VjUMEbxA3Oo?si=OfCPj4ZH1elGZCFd | UPI payment fraud | 0:0 | 0:39 | 1 | Transaction | 1 | unknown person sent money in your account and then request you to return the miney and when you return the money all of your UPI acces are hecked | 0:27 | scammers are refund the money in them account | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/X9DceASFh2w?si=T5bWocSCsJgvwT34 | Pay Your UPI Payments In Instalments: ICICI Bank Launches EMI Service On UPI | ET Now | 0:00 | 0:37 | 0 | service type | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/TEVEdq3J8ks?si=uN8FUe3oz58yUh5I | Reverse payment | 0:0 | 0:36 | 1 | Transaction | 1 | Payment done to the wrong person | 0:5 | call the UPI tollfree number or complain www.npci.org.in | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/c8ixqup9WSA?si=swkd3Fwv5kjD1meq | Fraud Transaction on Credit Card? | 0:00 | 0:36 | 1 | Transactions | 1 | Unauthorized transaction of Rs 50,000 due to stolen credit card. | 0:10 | Customer reports the theft and unauthorized spending. | Customer service | 1 | Bank representative initially refuses to help, citing inability. | 0:20 | Bank representative offers partial relief but still demands Rs 10,000 payment. | Claimed benefit | 1 | Citing RBI's Customer Protection Act, the customer states there should be no liability if reported within three working days. | 0:40 | Customer knowledge of RBI regulations influences the resolution of the issue. | Service types | 1 | Discussion on customer protection and fraud reporting. | 0:50 | Awareness of consumer rights and RBI guidelines. |
https://youtube.com/shorts/TEVEdq3J8ks?si=xokQ3NydVmMsZvyc | Reverse Payment | NPCI | Sent money on wrong UPI | 0:00 | 0:36 | 0 | Transactions | 0 | Describing the issue of sending money to the wrong recipient via UPI. | 0:10 | Recognizing the inconvenience caused by such incidents. | Customer service | 0 | Providing solutions to retrieve money sent to the wrong person via UPI. | 0:30 | Listing three methods to recover the mistakenly transferred money: UPI's toll-free number, www.npci complaint registration, and branch manager assistance. | Service types | 0 | Highlighting the reliability of these methods for resolving UPI transaction issues. | 0:50 | Encouraging audience engagement by inviting comments about personal experiences with UPI mistakes. | null | 0 | null | null | null |
https://youtube.com/shorts/-jks2XoC8VY?si=Pr6pL-pXQU9QtDdm | Fraud at ATM? Do This ASAP | 0:00 | 0:35 | 0 | Service types | 0 | Non-Dispensing ATM | 0:05 | Reporting ATM issues immediately | Claimed benifit | 0 | Complaint Process | 0:10 | Steps to file a complaint with the bank | RBI Guidelines | 0 | Refund Timeline | 0:15 | RBI mandates refund within 7 days | Customer Rights | 0 | Penalty for Delay | 0:20 | Penalty of 100 rupees per day for delay in refund |
https://youtube.com/shorts/RQTmuq-Ragg?si=gXN1OQfOQdCMO0TE | No tax on fix deposite | 0:0 | 0:34 | 1 | Claimed benefit | 1 | Cut tax from FD | 0:5 | It is the Tds cut | Customer Service | 0 | null | null | No cause | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/ksxJAqA34PI?si=3N2VnSTgdOy6ROb7 | Get refund in fraud/wrong UPI transaction | 0:0 | 0:34 | 1 | Transaction | 1 | refund the wrong tansaction | 0:24 | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/2djhvbmQaB8?si=7_E9N-ZnfFnH2LMC | Latest Google pay and phpay scam | 0:0 | 0:33 | 1 | Transaction | 1 | An number will send 10 or 20 rs the scammer will request you repay that money osing it was send by mistake | null | As soon as you repay the money you became a victime of malware+human engineering pushing scam | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/juAqI8VcG0s?si=NbHDWwDC-qF7MKW5 | UBI Request Payment Scam Warning | 0:00 | 0:33 | 0 | Customer Service | 0 | Explanation of UBI features | 0:10 | Clarification of Pay and Request Payment options | Scammer tactics | 0 | Exploitation of user confusion | 0:30 | Description of scammer methods | PIN security | 0 | PIN usage warning | 0:50 | Advice against entering PINs for unexpected transactions | Awareness | 0 | User education | 1:10 | Advice to stay vigilant and aware of transaction details |
https://youtube.com/shorts/CU4W6Kphwjc?si=iCehomHRdGIlue9V | UPI Payment me Scam | 0:00 | 0:33 | 0 | Transactions | 0 | Discussing the issue of paying to the wrong UPI and the perceived loss of money. | 0:10 | Explaining the process to get a refund for a wrong UPI transaction. | Customer service | 0 | Instructing viewers to search NPCI on Google for refund procedures. | 0:20 | Providing steps to navigate to the complaint section on NPCI's website. | Claimed benefit | 0 | Selecting the option for incorrectly transferred to another account. | 0:30 | Instructing viewers to submit transaction details like transaction ID. | Service types | 0 | NPCI and the bank collaborate to resolve the transaction issue. | 0:50 | Encouraging viewers to subscribe for more helpful videos. |
https://youtube.com/shorts/CSrsWV09Y1g?si=1MAzllFlRHAWXXQR | UPI – How to Retrieve Money Sent to Wrong UPI ID | 0:00 | 0:30 | 1 | Transactions | 1 | Complaint | 0:10 | Money sent to wrong UPI ID | Customer service | 1 | Complaint | 0:15 | Report the transaction to customer service | Claimed benefit | 1 | Positive resolution | 0:25 | Ensures steps to retrieve money are provided | Service types | 0 | null | null | null |
https://youtube.com/shorts/vZCm1RftnXQ?si=3dWGIqjPRuQ7B4G6 | Benifitnof HUF Account | 0:0 | 0:28 | 1 | Claimed benifit | 1 | You are required to pay huge Taxes | 0:10 | If you are earning income from different sources | Service types | 1 | Transfer income upto Rs 250000 below taxable limit | null | there are a transaction limit | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/vZCm1RftnXQ?si=akU43CiEJpjC46xP | Benifit of HUF account | 0:0 | 0:28 | 1 | Claimed benifit | 1 | Required to pay huge taxes | 0:15 | If you are earning income from different sources | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/8d3hBmsDKNA?si=MvcuilTwBqLMclMr | Phonepe Fix Could not initiate transaction please try again later | 0:0 | 0:27 | 1 | Transaction | 1 | Not initiate transaction | 0:19 | Internet connection is slow | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/KVbJbX5EcnM?si=n_d0btulLEFApZV8 | Online transaction failed | 0:0 | 0:27 | 1 | Transaction | 1 | Online transaction failed in devid card | null | the SMS service is not active . or in your devit card the ecommerce service is not accitivated | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/cvwsHlaxfqw?si=rC407NjSKuM__qjM | Bajaj Finance Scam Exposed | 0:0 | 0:27 | 1 | Customer service | 1 | asked for loan | 0:7 | asked for sent the Adhar card,pan card,photo copy | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/OPyAaE6s1VM?si=4CIydG5JWF-98s4z | Benifit of Medical expences | 0:0 | 0:25 | 1 | Customer service | 1 | Paying medical expences of your sinior citizen parant | 0:17 | You can claim deducation of that expences in your ITI | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/GHT8RfgqwDg?si=gIlFNAfaJpwThkRC | What causes bank crisis? | 0:0 | 0:24 | 1 | Service types | 1 | the various bank crisis | 0:5 | the Economis recessions,poor landing practices,Excessive risk taking,lack of regulation or oversight& external shocks like pandemics or natural disastiers | Transaction | 0 | null | null | No Cause | null | null | null | null | null | null | null | null | null | null |
https://youtube.com/shorts/ilw2CMJzrzE?si=Tprq9wk7LJV6_oop | How to Retrieve Wrong UPI Payment | 0:00 | 0:20 | 1 | Transactions | 1 | Wrong transaction | 0:10 | Method to recover money from wrong UPI transactions | Customer service | 1 | null | null | null | Claimed benefit | 1 | Money recovery | 0:15 | Ensures money recovery with the given trick | Service types | 1 | null | null | null |
https://youtube.com/shorts/-axS7x6LWpI?si=N33YmL1TR9SVhcBm | Phonepe,credit card to bank transfer charge | 0:0 | 0:10 | 1 | Transaction | 1 | In phpay for transaction (10,000) you have to pay Rs.150 | 0:8 | You have to pay for transaction | null | null | null | null | null | null | null | null | null | null | null | null | null | null | null |
https://x.com/GelNerd/status/1723443932158193939 | All you lot in the back pocket of
@wbpictures
for your reviews / previews / freebies - shame on you supporting a studio so happy to bin off projects, insulting those hard working cast and crews in the industry, all to get some cash in the bank. | 0 | 0:05 | 0 | Customer service | 0 | No complaint | null | No cause | Transaction | 0 | No complaint | null | No cause | null | null | null | null | null | null | null | null | null | null |
https://youtu.be/EOqjkeZ1izM?si=DD9AynYR0WgdqJiw | DHFL Scam - India's Biggest Banking Scam #shorts #bankingawareness | 0:00 | null | 1 | Transaction | 1 | Rs. 34,000 crore scam | 0:00 | DHFL misappropriated loans | Customer service | 1 | Loan misuse | 0:15 | Loan misuse by DHFL | Claimed benefit | 1 | NPA declaration | 0:30 | Accounts declared NPA | Legal action | 1 | CBI investigation | 0:45 | CBI seized assets |