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bookmebus-reviews

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Mini van left on time, stopped halfway for 15 minutes break, free bottle of water for journey. Cannot complain.

After spending two days worried about traveling again on your bus due to dangerous driving, I spoke to the driver and asked him to please drive slower. He was lovely and was careful all of the way back. A much safer ride , considerately better safe driver

Your driver is dangerous to all on the road and the people in your care on the bus. Including a toilet stop and a stop to repair a tire it took only 4.15 minutes- that will tell you how fast he was going. We slid across the mud road . I asked him to slow

អ្នករួមដំណើរឡូឡា

Very comfortable. The air bus is so much better than other vans and busses in Cambodia. I hope they will add air busses to Siem Riep and other destinations soon too.

Great trip - quiet and comfortable. A,/C was set very low though ⛄

I've booked seat number 10, but unfortunately I got seat number 28.

We got the 8:30pm - 8am Siem Reap to Sihanoukville, bus arrived early at 6:40am which was great. Bunks were comfortable but we booked two each to make sure we weren’t sharing and had plenty of room, book upper as you get window and are off the floor.

The bus was so cramped. 1 bunk is for 2 people, but the size of it is just a bit bigger than a single bed. I am 170cm and my feet touched the wall, and there's no other place to put my small bag and my shoes. With my husband and I inside, I can't move.

No sitbelt at my place. They don't even try to fix it. They offer me to go out from the bus and reimburse me (there was no other bus the same day). They don't even seem to see what's the problem. There is no education on the dangers of the road. Shameful

Bus was late on departure and arrival (1:30) Office secretary didn’t speak English. Dangerous driving. No water offered on board. Very disappointed! (Mainly after a good experience with Giant Ibis)

Great trip, driven welll transport comfortable. Only problem was the 30 minute day in leaving from Phnom Penh. Thank you.

The bus was really nice. Loads of room and comfortably air-conditioned. The journey was only 3 hours, but we left Siem Reap about 20 minutes late. We made one stop, at a place that sold food and drinks (and had a bathroom). Overall a pleasant experience.

Good travel provider Would use again Recommend

The trip was great in terms of punctuality and safety. Two notes: drivers should not play music too loud as passengers may find it inappropriate, secondly on the confirmation it is not showed the actual departing point but the office address which confuse

I was so disappointed towards the schedule, the application stated that departure at 9 PM; however, the real schedule was 11 PM. Service said that the schedule has been changed for a long, unlike the app. Pleased updated or double-check! Thanks.

ពេលមកដល់បេនឡាន សួររកសំបុត្រដែលកក់ទុក ថាអត់ដឹង លេខកៅអីរបស់ខ្ញុំលក់ហើយ ទាក់ទងទៅ Bookmebus ដោះស្រាយ ជិត១ម៉ោងពេញ រញ៉ែរញ៉ៃពេញបេន នេះចេះសំណាង Bookmebus ធ្វើការ កុំអីខ្ញុំមិនដឹងបានឡានណាជិះ ហើយនេះខ្ញុំកក់អោយភ្ញៀវទៀត ភ្ញៀវទាលុយពីខ្ញុំវិញ ខ្ញុំឡើងភ័យលុយបង់រួច

When I arrived at the bus station my pre-booked ticket was not found. I waited more than an hour to find out how to reach my destination. Then they booked a taxi instead of the bus, but the number of people in the taxi was greater than its capacity.

ក្រុមហ៊ុក Booking រួច ដល់ទៅសួររកសំបុត្រគេ ថាលក់អោយអ្នកផ្សេង រញ៉ែរញ៉ៃពេញបេនឡាន វីរះប៊ុនថាំ អន់សេវាកម្ម

The air condition was so cold for sleeping and this time from midnight to 6 am, got flu already

We were late by 40mn due to unnecessary waiting at second stop in sihanoukville Music was too loud Otherwise the trip was ok

There was late of departure for 30 minutes without informed to all passengers. Front desk staffs was not able to respond with customer concern and no solution with rude reaction.

We enjoyed the trip. It was an interesting experience. The bus was clean and as convenient as south-east Asia can allow. Even sleeping was possible at times. The staff was very kind and willing to help.

really small bed for two people. The lower bunk fix directly on the floor is really bumping, not recommend. And it fucking cold during the night, there is only one sheet provided no water no snack nothing....

Virak Buntham has never disappointed, border crossing was super chill. Although we were held up for a while as a couple of travelers from our group had some visa issues, staff handled everything for us and made it all very easy and smooth.

Bus should be at 16:00 in Bangkok according to schedule. Was 17:30. Book me bus shows wrong arrival time. 12go shows 17:30 and it is the true arrival time.

Company should find a solution to fix the car or to replace the new one for the transportation, because the front glass is already crack and AC isn't cool enough, even the side glass aren't wear UV protector, but the driver is very helpful and friendly.

ឡានមានខ្លិនមិនល្អ និងម៉ាស៊ីនត្រជាក់មិនដំណើរការ

driver drove much too fast

ឡានគ្មានថាសុខភាពម៉ាសុីនត្រជាក់ក៏មិនត្រជាក់ហេីយឡេីងថ្លៃរហូត

Driver looked down at his phone a lot and we were worried that we would hit people because of his speed.

Very good service thanks

The driver drove too fast, always overtaking and was on his mobile phone a lot, even when overtaking.

All fine. Driver can sing very well! :)

The drive was good. Very nice roads and we arrived almost on time. However, it was very hard to know which bus that was ours. And when we tried to ask the staff the only responded with “wait”. It would have been nice if there were signs or a time table.

It was a great experience. The bus was very clean and the beds were also comfortable. The only things i noticed is that no one gave water to us and it was my first time traveling to Siem Reap with a bus not providing bottled water. Excellent driver!

Travelled from Ho Chi Minh to Phnom Penh this week and booked the bus through BookMeBus. No problems with the booking or trip. Everything went well.

there is pillow for each and curtains which is privacy i love it

Bus left on time and arrived a few minutes early. Seats comfortable enough and legroom adequate. Would use same again.

It should be much clearer when you book if you have to share a tiny bed with a stranger

The bed is for 2 persons. If you travel solo will be attentive to reserve with the same sex?! I have asked after boarding the personnel and the lady just repeated me it is for 2 people. I was alone, but stressed on what to expect.It will be nice to know

Always late, bus in bad condition

Worse service, worst buses, never going with them again

Way too many stops, dropping small parcels, waiting for people to turn up Never going to make the 3 hours they promised

I selected a seat and booked early, I will not book a ride unless I am in the front seat, I was forced to move into the rear of the vehicle because someone without seat number 1 demanded to sit in the front, Bus company said you labelled seat number wrong

Good trip with VRE.

bus arrived 1h late

Bus was confortable. Driver was very fast. Feeling un confortable from time to time.

Very clean sleeper bus. As some one who is tall this is probably the best sleeper I've been on and I used this company because of how excellent the mini van journey was from Siem Reap to Battambang. Other companies have been cramped crowded and dirty.

We have booked our tickets with Van,10 seats but we have traveled with mini bus , it was not responding to our reservation tickets.

The car is old and air conditioning is not working

The legroom was great. The bus was 3 hours late to drop off in Bangkok (arrived at 7pm not 4pm) and it was not the Virak Buntham location that my ticket said it would be. It dropped at Travel Mart instead, 30 mins further away.

Bus is not like what you show in the system. It's 12 seats but in the system showed us bigger and nicer van. Driving sometimes made us feel unsafe.

The driver spent all his time on phone :-((((

Everything worked well and on time, and per our wish we got dropped off before the final stop close to our destination. Thank you :)

Horrible driver, drove too fast and stoped without telling any information to passengers.

Perfect !

When the driver stops at different places ( the bread shop or the van is broken), he didn't tell us clearly. We waited for another van to pick us up. It took 2 hours. He didn't advise us to eat first. He didn't stop again for a meal until arrival at 4pm.

We were supposed to arrive at 4pm at a specific address given by bookmebus. There were actually 3 drop off that took us forever and nothing to do with the one indicated by bookmebus (had to take a taxi to go to the hotel) we arrived around 6:30pm

We where quite early at pick up point. We got the offer to take a bus earlier. Great service. SHV to PP in 3h. Well done.

The bus change the bus without contacted me. I really dissapointed.

Everything was fine but the cabin, which is just to small for two tall people :-D and there were little insects, which didn't attact us, but you could see them running around.

I am worried about the SAFETY The driver had no SAFETY BELT 2 times, he was driving on the OPPOSITE DIRECTION ( on the LEFT SIDE OF THE ROAD), with cars coming in front, in order to reach a parking

worst bus experience ever. I don't recommend this bus services anymore.

It was an amazing experience and the staffs were very helpful too. They even helped us carry our luggages and supported us in immigration process.

If you can sleep when you travel this is great! Such a time saver! Though I would say, the beds are very small and you're sharing. For me this was fine as I'd just met a group of people to go with but maybe difficult with a stranger.

Minibus left 15 minutes late. Arrived 15 minutes late. Trip pleasant. Adequate time to eat at stopover. Driver at bit incessant using the horn, got irritating after a while. Driver was safe and cautious.

Highly recommended.the black van was very spacious with lots of leg room.driver was very careful and van has front cameras.arrived pp super.fast..

When I booked online it was showing they have 3 rows a,b,c.But actually a and b are together and c was single seat.I booked with a total stranger which I didn’t like.Then they shifted me. Not happy with overall journey experience

From Siem reap to Bangkok. Instructions at the boarder were clear. Bus was clean and comfortable. Took at least 10 hours. Unfortunately the driver did not let us out when we wanted to get out of the bus as we were seriously standing next to our hotel…

អ្នកបេីកឈ្លេីយ​ ដូចសុំឡានជិះ

Bus station is in disarray.disorganized and filthy.but travel from pp to shkvle was super fast and safe driving.arrive in shnkvl in no time less.bus station in shkvile is quite far frm the center.i will ride with them again..

ឡាន​មិន​សំអាត​ ក្លិន​អាក្រក់​ហើយ​សុទ្ធ​តែ​ដី​ ឡាន​ចាស់​ខ្លាំងណាស់​។

Nightbus from Siem Reap to Sihanoukville without any problems.

Service was excellent, as always. Word of caution: I took the 8:30 from Battambang, and we would have made PP in under 6 hours, but traffic going into PP was so bad, we sat for an extra hour stuck in the traffic jam. Consider a time other than 8:30.

Departure schedule is 2:45pm, it left at 3:30pm.

Not very comfortable, the driver is skillful but drove too fast. There were many stops in between the ride from Bavet to Phnom Penh to drop off or pick up passengers.

Very good and comfortable bus and very safe driver. Thank you!

Your rides are so uncomfortable and it's smelly. Please do some cleaning to your inside vehicle. Stink so much. Your driver bring us to restaurant stops which overcharge and food taste bad. Had diahorea . Really bad service . Sucks.

Fine - left pretty much on time, driving felt safe, had seatbelts. Knocked off 1 star as the AC was quite weak so was a bit hot (but not unbearable, and I had a personal fan I brought with me).

The link to search for the bus station for the departure from Koh Kong indicates the wrong location. The link takes you to another departure station. Even if the right station is not far away, it seems right to be able to correct the error. Thank you

We were able to travel safely and quickly on the new highway.

Currently, Virak Buntham VIP van is the only option to go SHV by using Highway road. However, again punctuality is never their strong suits. After they went and took us from 1st stop, they got to another station waiting for at least 30mins to take parcel.

Bus left almost on time, we arrived 45 minutes earlier from Battambang to Siem Reap. Seats were big and comfortable. Just a tip; the bags on the ground get very hot, so watch out with laptops etc. The driver was playing very loud music. Overall very good

Bus didnt arrived. We wait 7! Hours for the next Bus because it was sunday. We paid for a hotel we couldnt Use. Book me Bus wasnt a help oder gave us Payback.

Good experience this travel.

your com

The bus have more than 2 hours late and when you ask question nobody answered. We had tow a mini bus and at this moment the driver was on the phone, it’s was so dangerous on the highway to do that.

Good ride, 1h late

2 hour delay due to broken down bus, no updates from team who avoided answering questions, and no apology or compensation

All good Unlike other companies, this one is committed to the schedule. 3h30 is very convenient compared to the others

While booking online middle row was not showing. Then i saw i have to share bed with another one.it was a very stressful beginning. then the Staffs gave me another seat.they were very helpful. But i needed to journey in the last part.

Small space for two people on one bed. Even if you travel alone you'll have foreigner to layout with you on one bed. Also a lot of cockroaches.

Terrible experience. After calling to confirm twice that the driver could pick me up at the Pochentong office, and having staff at the office call two more times to confirm, they forgot to pick me up. Bookmebus has not helped in getting a refund.

The journey went super smooth, got to Phnom Penh earlier thank expected and crossing the border was surprisingly easy and quick! I Recommend it!

bad review due to the not working air condition and tiny seats in the back. The air condition was so low that it was very hot insight the bus. this was very uncomfortable. in addition to that the seats in the back were very tiny.

Punctual, comfortable and great AC

The seats are super small and, specially if you are tall, it is quite uncomfortable. Also, the seats numbers were different in the website and later in reality.

boarding @ Sihanoukville took at least 30 mins for the staff to settle. Driver made a lot of stops picking up a lot of passengers along the way which had the bus full of standing people during the trip.

Nice experience. Travel was very good.