Resume_str
stringlengths 676
29.4k
⌀ | Category
stringclasses 24
values |
|---|---|
ACCOUNTANT Summary Currently looking Long Term/Permanent/Contract Opportunity Financial Statement Management Reporting Cost Accounting Asset Management Budgeting forecasting Cash Flow Management Payroll Functions Audit Preparation Inventory Control CAREER SUMMURY A competent, efficient highly motivated professional hands experienced fields Finance Connected department. Over 8 years experience (5 years Qatar) multi-cultural environment. Successful back ground Trading, Contracting Service companies' accounts able produce many reports project purpose. My professional capacity included finalization accounts, preparation various reports accounting purpose managerial decisions. Dedicated complete multiple tasks follow achieve project goals excellent knowledge accounting software/computer programs. Successfully completed diploma Manual Computer Accounting Packages Shreeshankaracharya, kerala, India. Excellent knowledge Tally ERP Peachtree Daceasy. Working knowledge Delta Software Doha Qatar Proficiency Microsoft Office Experience Accountant 01/2009 05/2012 Company Name Positive Trading Contracting MEP contractors generally undertake design, supply, installation maintenance electromechanical works Trading. As Accountant I directly reporting Cheif Accountant Company. Primarily responsible balance sheet account reconciliations including Accounts Payable Accounts Receivable, complete allocations monthly basis. Also handled daily transactions journal entries, Job Costing Reporting. Ensuring set Accounting Processes, policies, systems programs followed. Job Responsibilities. Responsible maintenance accounts accounting system company purpose generating company's financial statement. Handling update tasks ledgers carried journal entries transaction, customer ledger, cash receipts, Payment voucher. Reconciling Accounts Payable Receivable. Prepare aging wise reports Accounts Payable Receivable. Cross checking Bills, Voucher Verification Other documents. Banking Calculating Project cash requirement, Preparation Bank reconciliation statements. Responsible office Petty Cash verification vouching accounts verifying nature authenticity expenses. Issuing LPO Monitor purchase price variance raw materials. Costing calculation material consumption. Reconcile balance sheet accounts appropriate subsidiary ledgers performs account analysis ensure appropriate adjustments recorded timely. Payroll Coordinated monthly payroll functions 200+ employees Calculate time Manage timely payment worker's compensation Interface External Auditors. Accountant cum Admin Finance &HR Company Name November 04/2009 01/2009 Focus mall Real estate company first premium shopping mall kerala leading brand retail outlet. As An Administrator responsible providing Accounting clerical support team coordinating Administration department. Job Responsibilities. Handling update tasks ledgers carried journal entries transaction, customer ledger, cash receipts. Providing financial, administrative clerical services order ensure effective, efficient accurate financial administrative operations. Provide support staff production timesheets, travel claims, orders relevant. To assist coordinating Promotional activities within mall. Updates daily, weekly, monthly Report Management. Prepares statement accounts follow collections. Prepares cheques official receipts Coordinated monthly timesheet payroll functions Maintaining employee files HR filing system Reconcile merchant statement account company records. Responsible documentation general office duties. Page 2 3 Shameeh CV TAX MATTERS- Auditing& Tax Consulting Firm INDIA Job Role/Department Accountant Trainee /Finance Duration 2005 May 2006 April Tax matters Provides full range audit accounting services accordance international standards including auditing, taxation Financial consulting services dynamic businesses sizes. Working wide range businesses, charities, social enterprises, sole traders, high net worth individuals Job Responsibilities. Preparation day books. Bank reconciliation. Stock estimation. Two way comparison). Income expense entries accounting system. Maintained ledgers accounting records. Petty cash verification vouching accounts verifying nature authenticity expenses. Verify calculations input codes Accounts system accurate manner. Entering vendor invoices, paying bills creating invoices clients. Fixed asset update. Education Master Business Administration (MBA) Finance Marketing 2008 ICFAI University India Finance Marketing Bachelors Commerce (B.com) tax 2005 Calicut University State India tax Interests STATE MEDIA W.L.L DOHA QATAR Job Role/Department Senior Accountant /Finance Duration 2012 June Till Date State Media W.L.L subsidiary Qatar's prominent Holding Company State Holding. As start-up member I played vital role setting-up, maintaining improving financial system companies. Helped determine financial strategy policy, arranging appropriate funding managing financial risks company. Ensured company cash liquidity meet obligations, involved HR compliance matters. I official point contact financial matters reporting directly CFO holding company Managing Director State Media. Job Responsibilities Prepare, examine, analyze ACCOUNTING records, financial statements, financial reports assess accuracy, completeness, conformance reporting procedural standards. Summarizes current financial status collecting information; preparing balance sheet, profit loss statement, reports Checking updating computerized systems as: Vouchers, Payroll accounting, fixed asset accounting tracking etc. Finalization Accounts timely review reconciliation trial balance account investigates corrects discrepancies. Expense allocations perform General ledger account analysis part month end close process Monitoring cash flow, income expenses generating various financial reports required Group Company finance Head Forecast Fund Requirement. Issues Invoices subsequent collection funds. Tracking Accounts receivable constantly communicating Clients collect outstanding manage payables, bankers auditors. Manage payroll, Leave Salary Gratuity. Payments: Prepare payments verifying documentation, requesting disbursements.Local Foreign Creditors', settlements T.T, cheques, Petty cash payments, Contractual Obligations Supervision payments. Develop, maintain, analyze budgets, preparing periodic reports compare budgeted costs actual costs. Coordinate among various heads department organization fulfilling requirements achieving intended targets. Personal Information Areas Of Interest Accounts& Administration Age Date Birth 29, 03-April-1985 Coordination Operations Core Competencies Gender Male Team player Nationality Indian Honest adaptable Coordinating skills Religion Muslim Hobbies Interest Marital Status Married Reading Passport Details E6908187, India Photography Languages known Visa status Company Work visa (transferable) NOC available English-Read, write& speak Driving license Valid Qatar driving license holder Hindi Arabic- Read, write Malayalam-Native Reference Available upon request. Additional Information STATE MEDIA W.L.L DOHA QATAR Job Role/Department Senior Accountant /Finance Duration 2012 June Till Date State Media W.L.L subsidiary Qatar's prominent Holding Company State Holding. As start-up member I played vital role setting-up, maintaining improving financial system companies. Helped determine financial strategy policy, arranging appropriate funding managing financial risks company. Ensured company cash liquidity meet obligations, involved HR compliance matters. I official point contact financial matters reporting directly CFO holding company Managing Director State Media. Job Responsibilities Prepare, examine, analyze ACCOUNTING records, financial statements, financial reports assess accuracy, completeness, conformance reporting procedural standards. Summarizes current financial status collecting information; preparing balance sheet, profit loss statement, reports Checking updating computerized systems as: Vouchers, Payroll accounting, fixed asset accounting tracking etc. Finalization Accounts timely review reconciliation trial balance account investigates corrects discrepancies. Expense allocations perform General ledger account analysis part month end close process Monitoring cash flow, income expenses generating various financial reports required Group Company finance Head Forecast Fund Requirement. Issues Invoices subsequent collection funds. Tracking Accounts receivable constantly communicating Clients collect outstanding manage payables, bankers auditors. Manage payroll, Leave Salary Gratuity. Payments: Prepare payments verifying documentation, requesting disbursements.Local Foreign Creditors', settlements T.T, cheques, Petty cash payments, Contractual Obligations Supervision payments. Develop, maintain, analyze budgets, preparing periodic reports compare budgeted costs actual costs. Coordinate among various heads department organization fulfilling requirements achieving intended targets. PERSONAL DETAILS Areas Of Interest Accounts& Administration Age Date Birth 29, 03-April-1985 Coordination Operations Core Competencies Gender Male Team player Nationality Indian Honest adaptable Coordinating skills Religion Muslim Hobbies Interest Marital Status Married Reading Passport Details E6908187, India Photography Languages known Visa status Company Work visa (transferable) NOC available English-Read, write& speak Driving license Valid Qatar driving license holder Hindi Arabic- Read, write Malayalam-Native Reference Available upon request. Skills Reconcile balance sheet accounts, account reconciliations, Accounting, Accountant I, Accountant, accounting system, Accounts Payable Receivable, Accounts Payable Receivable, Accounts Payable, Accounts Receivable, administrative, Auditing, balance sheet, Bank reconciliation, Banking, cash receipts, clerical, Consulting, Costing, clients, documentation, filing, Finance, financial, Financial consulting, Focus, general office duties, HR, Job Costing, ledger, materials, office, works, Payroll, policies, Processes, Real estate, Reconciling, reporting, requirement, retail, TAX, wise | ACCOUNTANT |
SALES ASSOCIATE Profile Highly effective promoting positive, productive environment. Reputation excellence high quality service clients. Good eye detail; well organized, skilled setting priorities. Resourceful self-confident; get job done, well. Strong interpersonal communication skills. Remain calm work well demanding conditions. Proven record innovative effective staff development. Strong commitment, vision leadership. Skill Highlights Adobe (2 years), Microsoft Office (4 years), Adobe Cloud (2 years), Photoshop (2 years), Data Entry (2 years), Merchandising (3 years) Critical thinker Detail oriented Microsoft Word, Excel, PowerPoint Planning/coordinating Team leadership Areas Expertise Being able learn every little thing department job gaining alot experience working people. Design Created high-quality Flash designs. Website Design Created accent graphics, banner ads, icons, animations logos using Photoshop Illustrator. Work Experience October 2016 Current Company Name City State Sales Associate Worked clients analyze computing network needs installed appropriate solutions within organization's budget. Improved reliability supply chain software, systems, database order processing. Developed managed project plans providing status updates management. Designed, documented executed maintenance procedures, including system upgrades, patch management system backups. Other duties may assigned. Smile. Greet customers determine meet exceed expectations. Develop Exhibit proficiency Customer Service, Print Copy Services, Packaging Services, design brochures, NCR forms ECT. Postal, Shipping, Freight Services Computer Skills,. Receive, sort place mail mailbox modules accurately. Record sales transactions Point Sale accurately process cash, checks, credit card university internal billing transactions. Print reports requested. Pack contents shipping using established procedures products. Deliver mail, overnight letters, parcels facsimiles customers. Operate software programs including limited Point Sale, Counter Manifest System, Mailbox Manager, MS Office programs required. Receive process packages shipping, including lifting weighing packages scale, accessing Manifesting software, generating labels retrieving packages customers requested. Prepare documents traces shipping claims. Assist merchandising center, including: stocking shelves product, ensuring clean orderly appearance product, informing manager inventory levels re-ordering supplies, informed product specifics (i.e. warranties, durability claims, pricing, etc.) Open Close POS include: reconciliation cash, checks, credit cards, transactions accurately accordance company policy procedure. Operate printer/copiers, fax machine, binding equipment office machines safe, efficient productive manner. Help customers operate machines access Required. September 2014 November 2014 Company Name City State Front Counter Clerk Multitask, responsible shift. Accomplishments I got put math skills work money I go day long make sure correct amounts well paperwork. Company Name City State Clerk II Created, organized maintained files, daily case notes electronic databases. Organized office schedules maintained relationships necessary agency contacts. Facilitated cognitive behavioral programs offenders group setting. Performs routine clerical work. Work involves compiling tabulating data; checking documents accuracy; transporting documents; maintaining files. Works moderate supervision limited latitude use initiative independent judgment. II. ESSENTIAL FUNCTIONS A. Sorts, opens, inspects, scans offender correspondence; sorts delivers unit departmental offender mail. B. Assists preparing forms related offender correspondence processing mail room operations; maintains records files; moves boxes mail bags. C. Answers inquiries regarding routine mail room procedures; maintains contact United States Postal Service personnel private mail carriers. D. Issues postage writing materials indigent offenders offenders commissary restriction; performs data entry retrieval; maintains automated data regarding postage supplies. Education 2017 The College Of Health Care Professions City State medical assistant Communication Coursework Sociology Psychology Coursework Biology, Clinical Chemistry Microbiology Coursework Anatomy, Physiology Health Assessments medical assistant Communication Skills Typing Skills 2014 Floresville High School City State USA High School Diploma High School Diploma Coursework Marketing, Public Relations Promotions Management Coursework Business, Marketing Communications Communications, English Journalism coursework Training course Microsoft Excel Word. Skills Adobe, Photoshop, billing, brochures, C, Cashier, clerical, closing, Communication Skills, credit, Customer Service, Data Entry, designing, fax machine, forms, inspects, inventory levels, letters, materials, Math, Merchandising, access, mail, money I, Microsoft Office, MS Office, Works, Multi-Tasking, multitasking, object-oriented programming, office machines, Packaging, personnel, copiers, POS, pricing, printer, Quick learner, maintaining files, sales, Shipping, supervision, troubleshooting, Typing Skills, weighing Cash handling Shipping receiving Professional friendly Careful active listener Multi-tasking Sales Software: Salesforce.com, TapScan Public Relations Software: Bacon's Mediasource, Factiva Desktop Publishing Software: Photoshop, Illustrator, HTML Additional Information Willing relocate: Anywhere | SALES |
EXECUTIVE DIRECTOR Professional Summary Visionary motivated hospitality leader twenty-five years experience project management financial administration public private sectors. Possess established track record creating implementing programs long term business strategies aimed company growth. Passionate providing healthy nutritious options enhancing wellness youth communities. Core Qualifications Small business development Public relations community outreach private public sectors Teaching, training, public speaking Non-profit administration Leadership team building Budget administration Experience Executive Director Oct 2008 Current Company Name City State Set policies consistent mission foundation Supervised work flow, design, delivery foundation initiatives strategic plan Built strong diplomatic relationships government agencies officials Successfully secured one million dollars grant funds foundation Developed training programs restaurants hotels Created new revenue streams achieve financial solvency foundation Supervise partnership thirty-five high schools state culinary restaurant management programs. Owner Operator Mar 1998 Sep 2006 Company Name City State Served President Chief Operating Officer. Directed daily operations including financial, human resources, marketing, inventory control, customer relations generate optimal revenue streams. Director Culinary Arts Hospitality Management Division Sep 1984 Sep 2008 Company Name City State Administered curricular, administrative financial aspects division Lead program evaluation efforts created strategic plan develop enhance program offerings Managed annual budget $750,000 Provided leadership planning new improved labs staff development optimize student success Implemented evaluated programs activities insure advisory committee functions matter consistent accreditation standards Participated professional development activities programs required accreditation regulatory agencies Coordinated faculty orientation training Managed foodservice catering operations college McIntyre Hall Performing Arts Center Served committee design NW Career Technical Skills Center Taught numerous courses including: Advanced Culinary, Restaurant Management, Customer Service, Nutrition Developed restaurant management training program Swinomish tribal members Developed taught hospitality training program DSHS work first initiative Taught senior level coursework Washington State University Hotel Restaurant Administration program. Education Bachelor Arts Hotel Restaurant Administration Washington State University City State Hotel Restaurant Administration Professional Affiliations FMP Food Service Management Professional National Restaurant Association CFBE Certified Food Beverage Executive American Hotel Lodging Association Certified Instructor Advance Food Safety, Serving Alcohol Responsively, Nutrition, Restaurant Management: National Restaurant Association Certified Personal Group Fitness Instructor, WITS World Instructor Training School, NCSF National Council Strength Fitness Accomplishments Awarded Presidents Medal: American Culinary Federation Served board directors American Culinary Federation ACF Served president American Culinary Federation Accreditation Commission Served president Washington Association Occupational Educators Represented post-secondary hospitality education The Council Hotel, Restaurant Institutional Education delegation former Soviet Union Czechoslovakia Successfully opened operated seafood food restaurant reaching annual sales 1 million 7% net profit. Served Council Hotel, Restaurant, Institutional Education ambassador People's Republic China lecturing tourism hospitality management Skagit Community Foundation Board Member | ARTS |
IT CONSULTANT Professional Summary Support Engineer Public Trust Clearance 10 years Information Technology experience installing, maintaining, repairing hardware, software, networks. Work well independently, group setting providing facets server, computer network support. Fluent Spanish. Core Qualifications Technical Hardware: Windows, Macintosh, IBM, Dell, Toshiba, Sony, HP, Cisco routers, switches, network printers Operating Systems Networks: Windows 8.1, Windows 8, Windows 7, Vista, Windows XP, 2000, 98, Windows Server 2008, 2003, Linux, TCP/IP, DNS, DHCP, FTP, VPN; OS X Lion Mavericks Applications /Software Tools: Microsoft Office 2010, 2007 2003, Visio, Adobe Acrobat, Photoshop, Lotus Notes, Symantec Ghost, Symantec PC Anywhere, Dameware, McAfee Antivirus, ImageX, Trend, Putty, WebEX, Westlaw, Parallels Desktop, Microsoft Virtual Server 2005, VM Infrastructure Client, Juniper Cisco VPN Medical Applications: Casetrakker, eClinicalWorks Databases: Access MySQL Ticketing Systems: Service Manager, Remedy, Heat, Altiris, Jira Experience September 2014 November 2014 Company Name City State IT Consultant Developed plan network management platform release software upgrades SevOne customers, include procedures scripts backup, high availability continuity polling upgrade, data stitching upon completion. Backed data, restored solutions data migrations hardware refresh, cluster migrations cluster re-alignment projects customers. Actively contributed consistent improvement processes scripts/automation delivery services. Troubleshoot issues Linux servers, Apache Web Server, MySQL, PHP automation scripts SevOne clients. November 2011 September 2014 Company Name City State Systems/Test Engineer Contractor U.S. Immigration Customs Enforcement Department Homeland Security. Provided tier 1-3 technical application support 60 headquarters staff 900 remote medical staff users. 2,000 website users account creation, updating accounts issues website. Administered performed account creation, deletion, permissions configuration Medical Applications (Casetrakker eClinicalWorks) also related network accounts Active Directory. Tested Casetrakker medical software identify root causes, verify reported problems validate verify resolved issues. Setup user accounts, rights, security, systems network groups appropriate system network privileges. Coordinated action local ITFO's resolve issues required escalated issues. Performed peripheral software installations upgrades Servers Desktops including testing peripheral integration eClinicalWorks testing new eClinicalWorks builds. Traveled field sites Lead Engineer deployment, migration desktop refreshes new network. Maintained IT hardware peripheral inventory storage. Developed maintained test cases, create test data gather results and/or statistics allow analysis issues, leading satisfactory resolutions. Run 3rd party tools CDS admin test workstations Mid-Tier Diagnostics. Tested provided technical support local Field Case Managers users medical-related applications; eClinicalWorks, appointment scheduling software, various databases. Maintained configuration management, IT procurement maintenance renewal documentation. Created updated network diagrams using Microsoft Visio provide presentations. Installed, configured, supported virtual machines VMware Vcenter. August 2008 November 2011 Company Name City State Systems Administrator Provided tier 2 3 level support 400 local end users 150 remote users. Performed computer user account creation, deletion, configuration Active Directory. Hardware installation maintenance workstations, servers, networking equipment. Imaged computers laptops using Ghost ImageX. Administered Symantec VERITAS Backup Exec make sure backups successful change tapes. Installed configured Windows Server 2003 2008. Administer Blackberry Exchange Servers; Reset passwords, wipe blackberry data. Installed Blackberry software setup Blackberry phones IPADS end users. Configured troubleshoot network printers LAN. Performed LAN/WAN troubleshooting network. Coordinated new desktop equipment deployment manage loaner hardware pool. Created configured VMs (Virtual Machines) allocate corresponding system resources required. Installed, configured current future versions TCP/IP networking remote access software:VPN, iPASS, Citrix. Lead managed small projects locally Microsoft 2007 SCCM deployments small-scale global environment 50 users. Deployed, evaluated tested new software production environment. Provided recommendation necessary implemented planning assistance upon testing completion. January 2008 April 2008 Company Name City State Analyst (Contractor) Resolved application technical issues 3,000 customers needing assistance HopOne Internet Services. Server hardware up/downgrades 3,000 servers. Setup user accounts, rights, security, systems network groups appropriate system network privileges. Server reboots re/installs Windows different versions Linux Fedora, Ubuntu, CentOS, Red Hat. Setup cables, server racks, router switches data center. Utilize variety monitoring tools network element management systems triage, troubleshoot remotely repair problems. October 2007 January 2008 Company Name City State Helpdesk Analyst (Contractor) Responded telephone calls, email personnel requests technical support Department Defense. Troubleshoot desktop, server, LAN/WAN, hardware software 2,000 remote users 80 local users. Implemented file backups configured systems applications. Dispatched technicians maintain track tickets. Maintained network printers, laptop desktop computers along associated peripherals. June 2007 October 2007 Company Name City State Project Team Lead (Contractor) Managed, lead, served Tier 2 escalation support 11-15 technicians daily bases hardware/software issues Windows Server 2003. Provided Service Level Agreements technician deliverables make sure met. Created posted reports Access database information types installations, dates, inn codes, technicians, whether sites completed aborted. support management initiatives improve services, add value reduce cost line business goals. Resolved local IT support hardware software problems, including end user desktops, laptops blackberry phones. Troubleshoot configured network printers replace maintenance kits. October 2006 June 2007 Company Name City State Data Analyst (Contractor) Participated development configuration protocols, requirements/design documentation definition medicare test cases. Ensured project data, data listings/transfer reports reviewed corrected. Refined Access database reports extract selected data useful creating monitoring plan. Analyzed state process collaborated hospital clinical staff identify business functional requirements. Responsible Tier 1-2 hardware, software network support 100 medical staff. Use database tools (Microsoft Access), programming/scripting languages (SQL), spreadsheets (Excel) word processing (Word) run queries data. June 2005 June 2006 Company Name City State Document Analyst Built executed data queries via Access SQL identify trends resolve data issues Department Transportation. Provided accurate appropriate interpretation data, applying knowledge evaluation, analysis interpretation data. Transferred manipulated existing data edit current information proof read new entries Access database accuracy. Deployment, configuration technical support desktops laptops 100 end users. Reviewed reports created consultants part QA process maintain 95% better score. November 2004 May 2005 Company Name City State Contractor Provided Tier 1 technical support 300 end users hardware, software, application problems. Installed, upgraded, maintained desktop portable computer hardware, software, printers, peripherals. Updated maintained automated recall information system using Access database. Handled 30-40 incoming calls daily basis, created tickets gathered information resolve escalate technical issues. Education Stratford University City State US Associate Applied Science Network Management Security Stratford University, Woodbridge, VA Associate Applied Science Network Management Security, Graduated October 2014 Stratford University City State US Bachelor Science Information Technology, Network Engineering Stratford University, Woodbridge, VA Pursuing Bachelor Science Information Technology Concentration Network Engineering 10/2014 Present Presentations Maintained configuration management, IT procurement maintenance renewal documentation. Created updated network diagrams using Microsoft Visio provide presentations Certifications New Horizons Computer Learning Center, Atlanta, GA CompTia A+ Network Sunset Learning Center Red Hat System Administration I (RH124) Languages Fluent Spanish. Skills Deployment, Maintenance, Active Directory, Testing, Workstations, Access, Technical Support, Printers, Blackberry, Windows Server 2003, Cases, Documentation, Test Cases, Backups, Lan, Lan/wan, Integration, Integrator, Backup Exec, Citrix, Exchange, Ghost, Hardware Installation, Networking, Production Environment, Remote Access, Symantec, Tcp, Tcp/ip, Veritas, Veritas Backup Exec, Vms, Vpn, Wan Troubleshooting, Security, Accounts And, Accounts In, Application Support, Change Management, Configuration Management, Databases, Engineer, Immigration, Inventory, It Procurement, Lead Engineer, Microsoft Visio, Of Accounts, Procurement, Scheduling, Scheduling Software, Statistics, Test Engineer, Visio, Vmware, Database, Sql, Qa, Qa Process, Data Analyst, Design Documentation, Excel, Medicare, Microsoft Access, Ms Access, Scripting, Word, Basis, Incoming Calls, Systems Integration, Acrobat, Adobe Acrobat, Altiris, Cisco, Comptia, Dhcp, Dns, Facets, Ftp, Juniper, Learning Center, Learning Centers, Lotus Notes, Microsoft Office, Microsoft Office 2010, Ms Office, Office 2010, Pc Anywhere, Photoshop, Remedy, Symantec Pc Anywhere, System Administration, Systems Administration, Virtual Machine, Virtual Server, Vm, Westlaw, Windows 7, Windows 8, Windows Server 2008, Windows Xp, Wise, Linux, It Support, Service Level Agreements, Team Lead, Data Center, Red Hat, Router, File, Helpdesk, Telephone, Apache, Clients, Migrations, Mysql, Php, Solutions, Web Server, Associate | CONSULTANT |
R HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE Summary Customer care representative position customer relations experience fully utilized improve customer satisfaction enhance company brand name. Skills Telecommunications knowledge Strong problem solving ability High customer service standards Active listening skills Customer service expert Telecommunication skills Reatail Corporate Microsoft Office proficiency Time management Excellent communication skills Strong problem solver HIPAA compliance Type 60 WPM Experience Healthcare Customer Service Representative Company Name Oct 2011 Current Handle inbound calls customers inquiries questions regarding health insurance, wellness programs, prescription plans help provide best solutions customers' health financial well-being. Assist program development new products and/or services. Process one-time checking credit card phone payments. Evaluate information options select alternative best meet requirement issue(s) presented. Custodian Company Name May 2010 Dec 2011 Ensured spaces prepared next day taking trash, tidying furniture dusting surfaces. Swept mopped floors vacuumed carpets. Washed sanitized toilets, sinks showers restocked disposables. Secured facilities operating hours locking doors, closing windows setting alarm. Customer Service Manager May 2004 May 2011 Analyzed statistics compiled accurate reports. Recruited, mentored, developed customer service agents nurtured environment excel encouragement empowerment. Kept accurate records documented customer service actions discussions. Provided services customers cashing checks, issuing money orders, assisting refunds, sending receiving money grams. Supervised 20+ employees time, enforced company regulations delegated daily assignments. Education Training Diploma General Educational Rowan-Cabarrus Community College General Educational Training Onboarding Healthcare Customer Service OPTUM Received certification training new hires enter customer service roles | HEALTHCARE |
ENGINEERING INTERN Personal Summary Age -22 years Permanenet Residency Australia New Zealand Citizen Currently Living Sydney Australia Knowledge Base C/Python R STK CATIA ANSYS LaTeX SolidWorks Microsoft Office Microsoft Project Academic Background High School Diploma MATHEMATICS,PHYSICS,CHEMISTRY,ENGINEERING 2012 NORTMEAD HIGH SCHOOL － City State AUSTRALIA Ranked 1st place 2 Unit Mathematics, Physics, Chemistry Engineering Studies Ranked 3rd place Extension 1 Mathematics English Advanced Received 2nd highest ATAR school Bachelor Science BE Bachelor Engineering (Honours) (Aerospace) 2017 UNIVERSITY OF NEW SOUTH WALES (UNSW) － City State AUSTRALIA Maintained Distinction WAM 79.42 final 2 years university Obtained High Distinction Distinction results advanced 3rd 4th year subjects engineering faculty as:- (Dynamics Aerospace Vehicles/Avionics, Finite Element Methods, Aerodynamics, Professional Engineering Communication Thesis using MATLAB programming Certifications Credentials Scrum Fundamentals Certified Data Science Fundamentals Certified Oracle SQL Developer Advanced SQL: SQL Expert (under progress) Experience Engineering intern Feb 2017 Apr 2017 Company Name － City State Achievements. Collaborated team engineers different fields goal creating technical solutions product concerns raised customers produced test record documentation containing solutions customers. Contacted customers directly verbally convey test result explain solution procedure along written documentation. Successfully independently scoped business opportunities technically analysing possible options presented information company Director. Independently autonomously researched FAR regulations successfully create test record sheets containing correct load values test methodology structural load testing seats aeromedical transport vehicles. Quickly learned production article conformity procedures taught CASA regulatory authorities applied knowledge techniques autonomously measure articles appropriate measuring equipment tools strict timeframes. Reported nonconformities provided recommendations modifications directly design engineer. Built, tested verified products performing functional qualitative inspections discover faults issues production articles. Deduced failure modes items undergo structural load testing using problem solving skills analytical skills using Finite Element ANSYS software. Independently created equipment supports integrated safety barriers analytical CAD-assisted design construction using mechanical engineering methods, tools equipment. Desoldered soldered electronic components onto circuit boards rapidly create multiple fully functioning LED lights used electronic medical equipment. Sales Representative May 2016 Jan 2017 Company Name － City Efficiently recorded Sales Orders Purchase Orders fire warning systems, Down lights, electrical fittings cameras. Displayed excellent customer service skills interpersonal skills communicating Australian International customers phone provide information products maintaining regular email phone contact customers. Collaborated sales manager provide updates progress accounts. Prepared followed customer quotes, turned leads appointments. Provided training customers ensure efficiently clean, correctly use maintain company's product applied regular follow-up process. Maximizing every sales enquiry up-selling new customers identifying sales opportunities basic repairs maintenance existing customers ensuring email telephone enquiries answered within 20 minutes. Displayed ability focus high pressure environments calmly handling customer complaints. Showed flexibility collaborating administration team demanding times complete administrative tasks update records. Demonstrated attention detail utilizing time management skills setting goals, prioritizing tasks creating schedules work strict deadlines. Tutor Feb 2016 May 2016 Company Name － City State Tutored students one-on-one classes group classes using effective teaching techniques help students ranging year 1-12 difficulties science, mathematics, physics, chemistry English. Provided assistance students ranging year 1-12 fast-paced homework help classes. Mechanical Design Engineer Aug 2015 Jul 2017 Company Name － City State Shared responsibility designing CubeSat leader mechanical design team entry Canadian Satellite Design Challenge (CSDC) SolidWorks, structurally tested ANSYS 3D printed upon completion design. Communicated teams fields using JIRA. Involved constructing Mars Rover entry European Rover Challenge (ERC). Led mechanical team designing Gimbal gyroscopic testbed Reaction Wheel System SolidWorks displayed future students form 3D printed model. Trained new members mechanical team using SolidWorks taught thermal, electrical structural concepts. Memberships BLUEsat (Basic Low Earth Orbit UNSW Experimental Satellite) Group Engineers Australia Achievements Shared responsibility designing CubeSat leader mechanical design team entry Canadian Satellite Design Challenge (CSDC) SolidWorks, structurally tested ANSYS 3D printed upon completion design. Communicated teams fields using JIRA Involved constructing Mars Rover entry European Rover Challenge (ERC) Led mechanical team designing Gimbal gyroscopic testbed Reaction Wheel System SolidWorks displayed future students form 3D printed modelTrained new members mechanical team using SolidWorks taught thermal, electrical structural concepts Community services Social Support Youth Services Volunteer Karabi community Development Services, Wentworthville ,Sydney AUSTRALIA October 2016 on-going Achievements Displayed passion social service support teaching, facilitating setting activities events elderly, people disabilities children Provided assistance administration creative work office Facilitating supervising youth school holiday programs Personal Interests Hobbies Traveling Tennis Hiking Statistics CAD 3D drawing Aircraft Spacecraft Astronomy | ENGINEERING |
CHEF AND RESTAURANT MANAGER Summary Chef 15 years highly recognized work catering restaurant management 4 star hotels leading restaurants. Specializes creating menus attract retain customers events parties. Looking challenging role culinary management. Highlights Focus portion cost control High volume production capability Orchestrated successful profit loss statement Inventory management control ServSafe certified Utilized systems successful cost Cross training ability Successfully implemented front back house training guideline program Food cost control specialist Skillful kitchen staff trainer Accomplishments Successfully managed kitchen staff 15 employees high volume dinner services than125 covers night. Also extensive knowledge catering off-site productions. Managed front back house team members Grossed 20k per week food Beverage sales Experience Company Name City State Chef Restaurant Manager 12/2007 01/2017 Up-sold additional menu items, beverages desserts increase restaurant profits. Up-sold additional menu items, beverages desserts increase restaurant profits. Provided nutritious, safe, visually appealing, innovative properly prepared flavored food. Consistently tasted, smelled observed dishes ensure visually appealing prepared correctly. Consistently emphasized food quality specialized baking techniques. Identified opportunities increase revenue, decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction. Highly Skilled final plate preparation authentic presentation. Consistently emphasized food quality specialized cooking techniques. Company Name City State Chef Restaurant Manager 12/2007 01/2018 Up-sold additional menu items, beverages desserts increase restaurant profits. Up-sold additional menu items, beverages desserts increase restaurant profits. Provided nutritious, safe, visually appealing, innovative properly prepared flavored food. Consistently tasted, smelled observed dishes ensure visually appealing prepared correctly. Consistently emphasized food quality specialized baking techniques. Identified opportunities increase revenue, decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction. Highly Skilled final plate preparation authentic presentation. Consistently emphasized food quality specialized cooking techniques. Increased sales 17% two-year period. Prepared correspondence, accounting financial documents analysis. Company Name City State Chef Sous Chef 02/2001 09/2006 Systematically tasted smelled prepared dishes, observed color, texture garnishes. Provided courteous informative customer service open kitchen format. Implemented supported company initiatives programs. Effectively managed assisted kitchen staff producing food banquets, catered events member dining areas. Ensured smooth kitchen operation overseeing daily product inventory, purchasing receiving. Established maintained open, collaborative relationships kitchen team. Conducted daily inspections maintained food sanitation kitchen equipment safety reports. Prepared healthy, enjoyable breakfasts dinners guests VIP's Company Name City State Chef Sous Chef 02/2001 09/2006 Systematically tasted smelled prepared dishes, observed color, texture garnishes. Provided courteous informative customer service open kitchen format. Implemented supported company initiatives programs. Effectively managed assisted kitchen staff producing food banquets, catered events member dining areas. Ensured smooth kitchen operation overseeing daily product inventory, purchasing receiving. Established maintained open, collaborative relationships kitchen team. Conducted daily inspections maintained food sanitation kitchen equipment safety reports. Prepared healthy, enjoyable breakfasts dinners guests VIP's Education Associate Arts Specalized Culinary Techonolgy 2002 Pennsylvania Culinary Institute City State USA Attendance Achievement Award Top 10 class Bachelor Science Business 98 Salem International City State USA Business Skills Account Management Project Management Computer Proficient | CHEF |
FAMILY AND COMMUNITY ADVOCATE Professional Summary Affiliations Creative problem solver computer literate Experience Domestic Violence advocacy, conflict resolution, Trauma counseling community referrals Excellent communication, organizational information gathering skills Effective multicultural communication interaction skills Ability provide crisis services including suicide prevention Expertise Counseling (including in-home) group facilitation Expertise developing, implementing monitoring different projects and/or assignments Knowledge techniques used Mental Health Substance Abuse services/Cognitive Behaviorist Skills Self-motivated Team leadership Strong verbal communication Powerful negotiator Conflict resolution Extremely organized Client assessment analysis Work History 03/2015 09/2017 Family Community Advocate Company Name – City State Completion update applications leading financial assistance toward home heating cooling bills; well assistance towards rent mortgage payments at-risk low income, elderly disabled households. Referrals community resources needed. Completion applications Home Weatherization program agency Head Start Facilities. Compiled monitored case files. Coordinator VITA Tax program. Community Outreach 4x's yearly. Utilized technology solutions data entry. Community Outreach resulted 15% increase financial assistance. 01/2009 01/2011 Substance Abuse Counselor Company Name – City State Completed Psychosocial Assessments Treatment Plans determine eligibility provisional needs persons suffering Opiate Addiction. Monitored progress weekly individual group sessions, team staff meetings, random Urine Surveillance. Completed authorization T-19 reimbursements. Collaborated on-site medical team maximum services. Compiled monitored case files. Provided community referrals needed. Group leader. 01/2008 01/2009 Case Manager Company Name – City State Completed Psychosocial Assessments Treatment Plans. Compiled monitored case files. Utilized technology solutions streamline data entry report writing. Collaborated in-house community staff maximize services. Provided community referrals needed. Monitored daily living activities assess quality life status. Completed monthly stats. On clients seen services rendered. On-site case management resulted 45% reduction crisis situations. 01/2004 01/2008 Lead Case Manager Company Name – City State Completed Psychosocial Assessments Treatment Plans within Prison setting determine provisional needs discharging inmates area personal family adjustments, finances, employment, food clothing, housing, physical mental impairments. Developed implemented program curriculum. Compiled monitored case files utilized technology solutions streamline management tasks report submission. Supervisor trainer Masters Bachelor Interns. Provided employment services including resume writing, job leads, job retention. Case management resulted 50% recidivism reduction 4 year project. Virgil Joiner pg. 2. 01/2000 01/2004 Therapist Company Name – City State Completed Psychosocial Assessment Treatment Plans determine diagnosis provisional needs clients wide range. Mental Health Disorders including AODA. Assisted clients modifying negative attitudes behaviors weekly individual group session Urine Surveillance. Compiled monitored case files. Provided in-home therapy. In-home services resulted 60% increase client retention. Observed monitored client behavior responses treatment. 01/1998 01/2001 Psychotherapist Company Name – City State Completed Psychosocial Assessments Treatment Plans clients diagnosed wide range Mental Health Disorders. Directed clients modifying attitudes patterns negative behavior weekly individual sessions. Compiled monitored case files. Completed authorizations insurance reimbursement. Collaborated Psychologist Psychiatrist regarding diagnosis medication monitoring. Conducted in-home services including crisis intervention. Provided community resources needed. In-home services resulted 35% increase client retention. Observed monitored client behavior responses treatment. Skills streamline, agency, Case management, Counselor, Counseling, crisis intervention, client, clients, data entry, diagnosis, financial, insurance, meetings, Mental Health, progress, Psychiatrist, quality, report writing, Supervisor, Tax, therapy, trainer, Trauma, Treatment Plans Education 1995 MSW Social Welfare University Milwaukee City State Advanced Opportunity Fellowship Award *UW Milwaukee Field Placement Advisory Brd. Member *African American Student Achievement Award *Association Black Social Workers Book Fund Award 1993 BSW Social Welfare Concordia University Wisconsin City State Member: Student Social Work Club AODA Counselor/Social Work Intern *WCS/Wings Correctional Program, Milwaukee, WI AODA Counselor/Social Work Intern (Women In Need Greater Support) VA Medical Center City State | ADVOCATE |
SPECIAL EVENTS COORDINATOR Summary Marketing public relations professional five years' experience campaign management, strategic media communications, social media management event planning, seeking position Marketing Coordinator milk honey. Excellent verbal written communication skills Sound knowledge marketing principles Market project management-motivated, confident, multi-tasks, creative, innovative energetic Social media savvy Highlights Excellent verbal written communication skills Sound knowledge marketing principals Market project management-motivated, confident, multi-tasks, creative, energetic Social media savvy Accomplishments Conceptualized launched [Campaign name] marketing campaign, led [Number]% increase sales. Initiated groundbreaking PR campaign television company, secured [Number]% additional public interest compared earlier efforts. Ran communications public relations efforts [Number] [Project type] projects budgets totaling $[Amount]. Served [Products] product line expert. Experience Special Events Coordinator June 2014 Current Company Name City State Established maintained cooperative relationships representatives community, consumer, employee public interest groups. Cultivated positive relationships community public relations campaigns. Estimated project costs monitored budgets.Developed corporate communications strategies programs, including project timelines. Managed official company page Facebook facilitate interaction supporters. Coordinated monthly quarterly marketing community events, [Example]. Administrative Assistant August 2012 June 2014 Company Name City State Researched, negotiated, implemented tracked advertising public relations activities. Evaluated managed new strategic business opportunities. Planned organized corporate media special events. Established long-range objectives developed innovative strategies help achieve them. Planned negotiated media buys, including TV, radio, print digital. Managed complete redesign launch company's website [Number] months. Created official company page Facebook facilitate interaction customers. Managed social media programs, including Internet forums, blogs, social networking applications message boards. Presented current promotions public events tradeshows.Established long-range objectives developed innovative strategies help achieve them. Estimated project costs monitored budgets. Edited distributed press releases pitches local national media outlets, securing positive coverage multiple publications. Tracked negative communication organization websites blogs developed strategies addressing it. Public Relations Intern March 2012 July 2012 Company Name City State Researched, negotiated, implemented tracked advertising public relations activities. Wrote developed media kits [Initiative name] [Project name]. Evaluated managed new strategic business opportunities. Edited distributed press releases pitches local national media outlets, securing positive coverage multiple publications. Social Media Intern May 2011 September 2011 Company Name City State Created official company page Facebook facilitate interaction customers. Conceptualized wrote project briefs jump start work outside vendors internal stakeholders. Marketing Public Relations Intern September 2010 May 2011 Company Name City State Created official company page Facebook facilitate interaction customers. Managed inbound outbound marketingcampaigns generate new business support partner sales teams. Wrote newsletter marketing copy presentation materials special projects. Planned publicized events, including negotiating vendor contracts designing promotional materials. Education Bachelor Science Business Marketing Montana State University City State Member [Club Name] ClubCoursework [Course Name] Interests Marathons, hiking, reading, volunteering, lectures, yoga, professional development scrapbooking Additional Information Philanthropy Chair, Alpha Omicron Pi Volunteer, Reading Kids Marketing Co-Chair, Junior League Skills Public Relations Software: Gorkana, Factiva, Cision, Desktop Publishing Software: Illustrator, Photoshop, Microsoft Office Suite Online: Google Docs, social media platforms (ie. Facebook, Twitter,Pinterest, YouTube Instagram) | PUBLIC-RELATIONS |
GROUP FITNESS INSTRUCTOR Summary My passion inspire class members get fit stay fit. I believe Yoga key element fitness along strength cardio training leads long happy fulfilled life. My classes fun, yet challenging engaging encourage participants feel good come back more. Skills AFAA Group Exercise Boot Camp Training Running 101 AFAA Step Certification AFAA Kickboxing Certification YogaFit Certified Level 1 Les Mills Body Pump 42 BTS Group Power Les Mills Body Attack 51 Spinning Les Mills Body Attack 55 IFTA Group Fitness IFTA Personal Trainer AIM I Body Attack 75 AIM II Body Attack 77 Les Mills CX Worx 12 AIM II Body Attack 78 Les Mills Body Attack 82 Les Mills RPM 60 Les Mills New Zealand 2 wks CPR thru 6-17-17 AIM I Body Pump 94 Les Mills GRIT 13 Accomplishments I introduced launched number new fitness programs Wilmington, NC Gyms. In 2002 I became certified teach Body Pump one original instructors launch Pump Golds Gym. It continues one successful fitness program Golds today. It since launched WAC, O2 Fitness, Fitness Fusion, YMCA recognized throughout world one best weight training group fitness programs. It 2002 I became certified YogaFit taking number classes. I taught Yoga Golds, O2 Fitness YMCA introducing numerous "gym group fitness attendees" wonderful benefits practicing Yoga. In 2006 I became certified teaching Body Attack. It also popular program continues gyms Wilmington. Experience Group Fitness Instructor Jan 2016 Mar 2016 Company Name City State Introduced launched Body Attack Jan, 2016 Yoga Group Fitness Instructor Sep 2014 Mar 2016 Company Name City State Substitue teach Yoga requested Introduced launched Body Attack May, 2015 Yoga Group Fitness Instructor Feb 2012 Jun 2014 Company Name City State Taught Yoga New Hanover Gym regular schedule 2013- 2014 Introduced launched Body Attack Mayfair Gym Jan, 2013 Group Fitness Instructor Sep 1998 May 2000 Company Name City State Introduced Taught Body Pump ladies gym Yoga Group Fitness Instructor Jun 1998 May 2012 Company Name City State Taught 6 different Locations Golds gym 14 year period Helped launch Body Pump 2002 Body Attack 2006 Taught Yoga Saturday Porters Neck location Yoga Sunday Racine Group Fitness Instructor Jun 1998 Apr 2000 Company Name City State Taught general group fitness (weights cardio) Group Fitness Instructor Jul 1994 Aug 1998 Company Name City State Taught General group fitness including Boot camp, Step, Hi-Lo, Running Weights Education Training Bachelor Science Animal Science June 1973 The Ohio State University City State Animal Science Interests Enjoy yard work outside activities Employed International Vitamin manufacturing company fulltime sales Music Singing listening bands Running local races Wilmington Road Runners Dining traveling Partner fiancee, Tammy Skills My Yoga classes fun, inspirational, thought provoking. At age 65, wisdom humor I bring classes enjoyed allows people embrace practice come back more. Additional Information I grew small family dairy Ohio still involved farm business brothers sister. I fulltime employed international Vitamin manufacturing Company (DSM Nutritional Products). I Senior Account Manager also mentor sales support person team members. | FITNESS |
LEAD COOK (COOK III) Summary Charles Hundley well nine years overall cooking kitchen experience. Four years lead cook experience. Three years certified trainer. He gained various amounts knowledge culinary industry taken career many different levels throughout cooking career, though minimal school training Charles learned various top line chefs including top three chefs The Norwegian Cruise Line's Pride Of America Executive Chef Frank D. Chef David Lilllis, Chef Alan) These great chefs taught Charles various skills kitchen including learning mother sauces, knife skills, even new kitchen terminology. Charles Has also worked Iron Chef Michael Symon couple different occasions learned various techniques smoking meats, using herbs spices, well manage cooking time work different items once. WIth Associates degree Business Management strong understanding business concepts, Charles combine knowledge business management culinary become outstanding chef, done thus far career culinary field. Able deliver quality dishes timely matter. Superior culinary art skills techniques. Willingness learn retaining positive attitude, ability understand guests want needs. Charles drive, passion, heart great chef. Core Qualifications Knowledge Mother Sauces, Produce orders, Knife Skills, Menu organization, Kitchen Management skills, Employee management, Scheduling management, fast learner. Learned new skills knowledge company I worked for, learned better serve guests wants needs therefore I would base menus that. Experience Lead Cook (Cook III) 06/2012 Current Company Name City State Prep menu day service. Help cooks area dinner setup. Delegate breaks throughout shift. Assist Sous Chefs Executive Chef running dinner service. Maintain cleanliness throughout shift. Positive interactions guests throughout service Started prep cook moved Cook Lead/Cook III within six months. Cook Lead 11/2009 05/2012 Company Name City State Prep menu shift. Make sure cook food station operate time service. Manage assigned station making sure stocked proper items throughout shift Work Sous Chefs, Executive Sous chefs, cooks run shifts smoothly. Abide USPH Standards Galley Steward (305) 436-400 (Ronald Strode. Assistant Cook 09/2008 11/2009 Company Name City State Make sure assigned kitchen proper cook-ware shift Responsible cleanliness assigned station well kitchen working Provide cooks chefs clean sanitized equipment throughout shift Responsible knowing chemicals working safety procedures accompany them. Abide USPH Standards Promoted second contract cruise ship. Lead Cook 04/2007 09/2008 Company Name City State Put product orders Restaurant. Set kitchen schedules. Monitored cooks prepped day. Hired new cooks. Conducted monthly restaurant inspections. Worked window man busy nights (Call order times, completed plates garnishes, well double checked recipes servers took guest) Maintained menu items recipes. Lead Cook/Kitchen Trainer Kitchen Manager 07/2006 09/2008 Company Name City State Cook Prepare meals guest. Responsible train new kitchen cooks dishwashers. Keep control night shifts kitchen. Train new kitchen employees 4 locations around Cleveland (Strongsville, Westlake, Downtown Cleveland, And Beachwood OH) Discuss review cook assistants sous chef Kitchen manager General Manager I started prep cook back learning menu two months moved line cook six months I became Lead Cook. Education Associate Arts Business Management 2007 Lakeland Community College City State USA Business Management High School Diploma High school 2005 Charles F Brush High School City State USA I also Attended Beechwood High school junior senior years high school part Vocational program I studied Culinary Arts. Personal Information Lakeland College Kirtland, OH, United States Although degree culinary field, I able apply degree career helped along career obtain various management positions within culinary field, I excelled nine plus years profession. My goal one day become executive chef I feel point I reach one day soon. Cooking become strong passion mine cooking jobs feel like jobs anymore, like fun way live life day day able wake excited go learn new cooking skills make people excited visiting restaurant, well ever one I working time. High School Diploma: Culinary Arts (Vocational School Beechwood High School) 2005 Charles F Brush Lyndhurst, OH, United States While attending Brush High School (My high School) I also attended Beechwood High School Junior year (11th Grade) senior Year (12th Grade) study culinary arts learned basics cooking. I interested become cook make various dishes I would e able cook meals family home. During high school, although I Culinary Arts program, time keep interest, I graduated I got Business management field, attending college I began working dishwasher Houlihans intrigued working kitchen, much I able promoted prep cook I started Culinary Career. Each year Cleveland, I Available, I work annual Air show cook vendor opportunity me. I also like volunteer cook homeless Cleveland Food Bank, holidays I able recently, I love able put smiles everyone holidays exceptional delightful meals. Skills Kitchen Management Knife SKills Mother Sauce Knowledgeable Ability Adapt situation Leadership skills Employee Development Fast Pace efficient | CHEF |
BI TEACHER Summary Motivated teaching professional 25 years' experience addressing student needs ensuring proper student social/emotional development. Core Qualifications School improvement committee Positive atmosphere promotion Active participation Truancy Committee Administrative management Experience working special needs students Effectively work parents Differentiated instruction Behavior modification Instructional best practices Goal setting implementation Professional Experience 08/2005 Current BI Teacher Company Name － City State Modified general education curriculum special-needs students based upon variety instructional techniques technologies. Wrote Functional Behavior Assessment, Behavior Intervention Plans improve academic success classroom. Created desirable safe environment behaviorally challenged students. Met parents resolve conflicting educational priorities issues. Taught four core subjects social skills. Developed Student Success Plan kept suspension "At-Risk Students" 5%. 08/2000 06/2005 Middle School Resource Teacher Company Name － City State Taught English math 9th-12th graders: Implementing use technology, internet create lessons materials lacking. Developed program work students increase interest higher learning. Collaborated team faculty develop tutorial program students need extra help. Fostered meaningful relationships among students student field-trip retreats team-work community service projects. 08/1988 05/1999 Resource Self-contained Teacher Company Name － City State Taught gang-affiliated school, managing 3-4 gangs class setting. Constantly adjusting students entering exiting program. Successfully improved student participation classroom creating safe conducive learning environment. Modified general education curriculum special-needs students based upon variety instructional techniques technologies. Planned, implemented, monitored, assessed classroom instructional program consistent Albuquerque School District regulations. Developed taught lessons relevant children's social economics themes promote student interest. Met parents resolve conflicting educational priorities issues. Created after-school sports program alternative gang life. Education Training Masters Arts Education Administration Whitworth University － City State Education Administration Master Arts Elementary Education/Technology University New Mexico － City State Elementary Education/Technology Bachelor Science Special Elementary Education New Mexico State University － City State Special Elementary Education 2017 1995 1988 1983 Associate Arts Education Clarendon College － City State Education Skills academic, Interpersonal skills, economics, English, Functional, instructional design, lesson plans, managing 3, materials, math, Teacher, team-work | TEACHER |
BRANCH LOGISTICS MANAGER Executive Summary Reliable, resourceful, dependable, flexible, goal-oriented individual. Team leader player works well peers levels management. Possesses excellent people organizational communication skills. Adapts easily quickly changes work environment. Core Qualifications Bilingual Customer Relations Communication Skills Staff development Sales PC Competent Hard-worker Team Leadership Professional Experience 04/2016 07/2016 Branch Logistics Manager Company Name － City State Managed team 7 professionals. Ensure timely accurate delivery products. Compliance control applicable regulatory requirements including, limited to, providing documents driver qualification file abiding hours service, daily log, hazardous materials (placarding, training shipping papers), daily vehicle inspections reports, maintenance regulations. Scheduled delivery drivers daily on-call basis. Completed daily route preparation. Allocated additional routes patient referral requests received. Occasionally performed warehouse employee's responsibilities temporary shortage warehouse employees. Performed special projects researching methods improve productivity cut costs branch distribution function. Troubleshot problems regarding shortages delivery employees staff, routes, loading equipment. Monitored and/or maintained close contact delivery employees throughout day ensure routes completed timely accurate manner. Certified delivery trucks properly efficiently loaded. Delegated Logistics employees special orders equipment. Assisted Logistics employees loading trucks necessary. Maintained daily vehicle maintenance logs documentation incident reports. Maintained proper levels stock warehouse ensure maximum profitability. Responds telephone calls patients, referral sources, vendors delivery employees regarding equipment orders, patient problems delivery employee incidents. Managed multiple branch locations needed. Performed duties required. Supervised team primarily nonexempt employees. Responsible hiring, coaching, performance management subordinate staff. Ensures direct reports subordinates maintaining acceptable performance levels. Conducted staff meetings regularly review new business requirements. 02/2012 02/2015 General Manager Company Name － City State Managed club meet exceed monthly sales quotas 60% higher sales average. Hired, developed, promoted new employees. Headed daily staff sales training developing. Boosted motivation energy levels within team. Managed maintain positive work environment. Recruit establish 1 2 Corporate membership small large corporations per week. Recruiting potential members utilizing outdoor marketing tents corporate onsites Delegate monitor daily tasks staff members Developed club success report meeting exceeding 60% daily sales quotas average. Communicated member non member telephone inquires Assisted Operations Manager resolving member complaints 02/2011 02/2012 Sales Manager/Assistant Manager Company Name － City State Managed sales consultants assure weekly monthly quotas exceeded. Attended walk ins appointments inquired memberships. Acquired established memberships new members. Established Corporate memberships large corporations. Assisted General Manager membership corrective measures needed. Delegated daily tasks staff members. Assisted General Manager resolving member complaints. Assisted weekly monthly staff meetings. 01/2008 01/2012 Personal Trainer/Aerobics Instructor Company Name － City State 01/2003 01/2008 SUSPENSE SPECIALIST Company Name － City State Researched resolved, simple complex suspense items rejected Suspense Database. Performed maintenance, completed deposit adjustments, inputted required journalization V system transactions, appropriate. Determined required actions prevent subsequent/future suspense items initiate actions. Documented errors Quality Feedback database. Identified, analyzed communicated processing trends provided feedback internal external customers financial advisors, external clients clients group clients. Documented required corrective actions individual/group premium reversals. Researched responded inquiries internal/external clients AWD. Monitored aged outstanding General Ledger items ensure aging pass 30 day window. Worked team members clear outstanding items general ledger, needed. Determined type non-client secured application required requested set-ups New Account Unit starter, skeleton, clone, default accounts). Developed maintained extensive detailed knowledge/understanding default indicator codes tied suspense items. Developed maintained extensive detailed understanding billing related impacts processing methods suspense. Actively apply knowledge clearing suspense items, appropriate. Researched initiated communications AIG Financial Advisors New Business Center obtain required information regarding participant application issues. Identified initiated updates client information related social security and/or name changes. Researched processed check disbursements requested multiple payee types SAP Check Disbursement System. Produced generated daily, weekly, monthly, team management reporting information, needed. 01/2000 01/2003 CONTRIBUTION SPECIALIST Company Name － City State Processed contributions received e-Remit website. Reviewed bill history determine correct bills pulled process contributions correct bill. Uploaded media (reel tapes, cartridges, diskettes) TSO. Opened format 13 files Excel made necessary changes file needed. Once file uploaded viewed files V system make necessary changes files. Changes included added participant file may added, adjusted columns added characters missing file. Transmitted files V system Received matched bills deposits files could process. Recreated bills needed, available processing payroll dates. Created input forms entered information group contributions Tape Batch tracking database. Resolved Out Balance transmitted files. Increased decreased deposits short deposit balance. Added, deleted, changed participants files transmitted. Education 1996 High School Diploma G.C. Scarborough High School － City State US Computer Animation Art Institute Houston － City State US Studied 2D 3D Animation 3D Max Some Graphics Design Adobe Photo Shop Adobe Illustrator Languages Bilingual Spanish/English Skills Interpersonal Skills Organizational Skills Communication Skills Team Building Staff Development Excel Microsoft Word Bilingual | FITNESS |
VISUAL ARTS TEACHER Summary Art education professional driven inspire students pursue academic personal excellence. Strives create challenging engaging learning environment students become life-long scholars learners. Highlights Rated Master Teacher NAEA member, TAEA member Multi-media instruction Committed cultivating student leadership Excellent classroom management Social media savvy Traditional fine art skills 15 years experience art education Lesson plan development Detail-oriented Accomplishments January 2017-Led 200 adults students art installation Chiang Mai, Thailand. Featured local international art exhibitions. Judging numerous state regional art meets SBISD Volunteer Year 2010 (Mentor) Texas Association Private Parochial Schools- State Art Meet Director NAEA chapter sponsor Deans List 2 semesters Rated Master Teacher public school system Group Exhibitions 2014 IMAGO-Redemption, juried exhibition, Houston, TX 2014 18 Hands Gallery, juror Jay Hill, Houston TX 2014 Monumental Metal Works, Riddle Gallery, Bryan, TX 2015 8th Annual Cameo Emerging Artists Exhibition, Baytown, TX 2015 Kuntsthaus, Artist Residence Exhibition, Salzwedel, Germany 2015 Under Radar curator Sally Sprout, Williams Tower Houston, Tx 2016 Holiday Group Exhibition, Samara Gallery, Houston, Tx 2016 Rising Eyes Texas, prize juror-Anna Stothart, Rockport Center Arts 2016 IMAGO-In His Name, juried exhibition, Houston TX 2016 Beeville Art Museum, juried Texas Artist Exhibition, Beeville, Tx 2016 TeaPlusArt, juried exhibit Clayhouston members, Houston, Tx 2016 The Jung Center, Spirit Matter, juried exhibit, Houston, Tx 2017 Hardy Nance Studios, Black White exhibit, Houston, Tx 2017 Donum Gratia, Juried, Houston, Tx Experience Visual Arts Teacher 02/2011 05/2014 Company Name City State Challenged motivated students in-depth lectures discussions. Lectured communicated effectively students diverse backgrounds. Inspired students translate academic interests real world taking positive actions visual arts. Served faculty sponsor NAHS student club. Introduced students concepts college writing. Advanced Art II III Digital Design http://swh.springbranchisd.com/ Visual Arts Teacher 08/2010 02/2011 Company Name City State Received high remarks creativity classroom lesson plans instructional techniques students, parents faculty. Developed implemented interesting interactive learning mediums increase student understanding course materials. http://hhsep.com/. Visual Arts Teacher 07/2009 01/2011 Company Name City State Founding Member Christian 501(c) 3. Organized presented weekly hours visual art hands-on activities. Designed created daily lesson plans activities. http://www.newspringcenter.org Visual Arts Teacher 02/2008 02/2009 Company Name City State Implemented lesson plans focused age level-appropriate historical art lessons. Earned positive verbal/written feedback parents regarding classroom instruction student learning success. http://www.cityartworks.org/ Visual Arts Teacher 02/2000 02/2006 Company Name City State Initiated Award Winning Art Program http://www.faithwest.org/. Designed lesson plans focused age level-appropriate material. Developed, administered corrected tests quizzes timely manner. Established enforced rules behavior procedures maintaining order among class 18 students. http://www.faithwest.org/. Founding member 501(c) 3 Vice Chairman 2010 Board Member 02/1995 02/2011 Company Name City State Formulated policy, drafted mission statement, Initiated website Volunteer high school teacher http://www.cfmhouston.org/ Architectural Model Builder/Project manager 01/1981 05/1984 Company Name City State Oversee construction large scale architectural models. Education Master Fine Arts 2016 Houston Baptist University City State USA Texas Art Education Conference Yearly Graphic Design Course 2013 Kansas City Art Institute City State USA Advanced Placement Certificate 2006 Rice University City State USA Studio Art Bachelor Science Art Education 1980 University Wisconsin City State USA Skills Word processing programs, Photoshop, Mac Windows proficient Enthusiastic people person Advanced problem-solving Great organizational skills Excellent classroom management Classroom community involvement Personal Interests Traveling-Trips 16 different countries Studying different genres art Biking Hiking Scuba Reading Bible study visiting art galleries. Married 36 years 2 married children | ARTS |
PROJECT ACCOUNTANT Professional Summary Obtain position professional organization I apply skills loyalty exchange career guidance, training opportunity advancement. Core Qualifications Microsoft Office (Word, Excel, PowerPoint, Access). FCR: Online Application financial transactions. Experience July 2012 December 2013 Company Name City Project Accountant The project funded USACE- United State Army Corps Engineers Performed weekly Cash Counts monthly Bank account reconciliations reports back MTN DC home office project accountant. Entered transactions WEBFCR uploaded backup WEBFCR daily basis Prepared cash flow projects upcoming months (Cash forecast) submitted budget request every month. Uploaded vendor/ contractor invoices IMS Ensured payments made timely manner vendors employees. Reviewed limited variety accounting documents and/or transactions ensure proper supporting documentation submitted. February 2011 June 2012 Company Name City Subcontract Accountant The program funded USAID- United State Agency International Development Reviewed supplier/subcontractor invoices, bill requests payment transfer LBG-B&V office reviewed approved Contract Manager, Task Order Manager Chief Party. Kept track sub-contracts documents, payments confirmations sent Head Quarter (DC office) reviewed vouchers wire transfer Headquarter DC. Prepared vouchers (disbursement, Cash, Bank Advance journal vouchers) expenditures ensured expenses reasonable, allowable allocable project, coded payments account type using GL Accounts. Preparation weekly financial reports Backups send HQ. Responsible disbursement B&V Cash Payments Petty Cash, Cash Book, Bank book B&V financial Activities. June 2010 November 2010 Company Name City Administrative Finance Coordinator The project funded USAID- United State Agency International Development Organized preparing technical, administrative financial files. Facilitated lodging arrangements visitor, book flights local international staff traveling field local transportation international visitors. Maintained record keeping system office administrative financial files. Handled sending, receiving distributing correspondence Kabul Washington DC; served main point contact EDC/Washington. Assisted purchasing materials training workshops activities. Prepared payments procurement materials, equipment, furniture stationary project timely basis. Prepared monthly regular reports Expense Vouchers, Advance Vouchers, Bank Vouchers. September 2006 May 2010 Administrative Officer CETENA GROUP – Kabul, Afghanistan Developed filing system, established, maintained standard system ensure Files tracking IED (Improvised Explosive Devices) Project. Organized data information, prepared maintained records, documents control plans monitoring IED (Improvised Explosive Devices) project. Facilitated new/ extend visa International Staff, follow-up flight booking, confirmation cancellation ensured work permits visa international staffs up-to-date. Performed Administration duties. Education 1 2016 Virginia International University Master’s Business Administration (International Business) Expected spring 1 2012 Kardan University Bachelor Business Administration Finance Business Administration Finance 1 2006 Capital Institute Information Technology Diploma Business Administration Business Administration 1 2006 Khurasan High School Skills accounting, accountant, administrative, Army, Agency, backup, book, budget, Business Administration, cash flow, contracts, DC, documentation, filing, financial, GL, home office, IMS, International Business, materials, Access, Excel, Microsoft Office, office, PowerPoint, Word, procurement, purchasing, receiving, record keeping, transportation, type, workshops | ACCOUNTANT |
APPAREL DEVELOPER SPECIALIZED Professional Summary Innovate apparel development create new ideas improve performance, quality lead apparel development industry standards. Collaborate business counterparts drive operation process improvements maximize development efficiencies optimize growth potential profitability. Skills Organized Detailed Problem Solver Creative Proficient Adobe CS5 Flex PLM Excel Collaborative Innovative Driven Efficient Powerpoint MS Office Work History Apparel Developer Specialized Jan 2014 Current Company Name City State Establish new fast track business model JR fashion business across product categories juniors market. Work cross functional leadership establish new source needs. Set onboard new suppliers needed Nordstrom product requirements. Create tools gain speed development process also maintaining critical product testing Nordstrom requirements. Lead weekly status meetings upper management overview process, tracking, potential concerns ensure speed project successful Step support technical woven development projects covering outerwear, denim, soft dressing. Guided team new approaches working including costing tools, streamlining meetings optimizing new systems already set place. Work vendors issues arise needed steer projects back course. Sourcing areas include United States, China, India, Nicaragua Columbia. Manager Development Apparel Jan 2006 Jan 2014 Company Name City State Manager Apparel Development Technical apparel developer snowboarding outerwear, base layers, women's swim, board shorts, denim, woven shirts, t-shirts sweatshirts, graphics, printing, knits, technical performance basketball, track jackets, women's fashion knits tops bottoms, fashion original garments. Build tech packs communicate daily factories execute technical product assortments. Collaborate design marketing front provide front costing analysis design phase ensure product right first time eliminate added sample rounds improve delivery time customers. Reduced labor rates product 10% increasing profit Update workmanship sketches, material call outs technical images illustrator format tech packs factory Visit factories conduct workshops improve process reduce steps improve development time better response promo needs. Innovate process set create standard operation process wider audience reference allow category growth needed promo business unit expansion. Work athletes wear testing trials gain information product improvements. Coordinate manage fit sessions necessary cross functions review styles execute needs. Directly work suppliers manufacturers gain depth technical knowledge utilize information needed developments Lead costing, improvements technical quality standards ensure end results captured Provide input development calendar set new business unit business solutions along representation marketing, design, materials, planning, costing quality, sourcing make sure timelines accurate buy ready would met did! Selected work multiple high profile short timeline projects limited process guidance delivery excellent results including Olympics, All Star, Jeremy Scott Conduct weekly cross functional meetings allow better communication share information cross functions updates pertain greater team Mentor new team members implementing new business unit manual teaching development tasks Test product multiple stages development communicate results marketing show potential risks suggestions alleviate risk production Team focused always willing take extra tasks needed Sourcing work following regions Thailand, China, Indonesia, Turkey, US, India, Bangladesh, Nicaragua. Product Developer Production Assistant Jan 2003 Jan 2005 Company Name City State Plan purchase blanks finished goods private label needs. Update track OTB reporting ensure product needs met store needs meet sales requirements. Work sourcing agents develop new board shorts, prints, fleece, polo's, t- shirts, woven shirts woven shorts Send tech packs including specs, color standards, material needs, graphics product needs Manage fit sessions first prototype sample size extended size sets document final graded specs factory production documents Conduct quality testing needs development color tests, wash testing wear testing needed Work Screen-printing embroidery technicians ensure blank product passes embellishment testing needs Set concept surf shop Maui. Buying selected surf brands covering jr. men's, women's, accessories, surfboards skateboards. Selected stock blank suppliers produce private label program ensure margins met Sku volume buyer 700 est. volume 25 million annually. Consultant Jan 2003 Company Name City State Work local shop owner Roxy store improve assortment set OTB program. Review floor set improve merchandising. Set immediate buy strategy improve stock deficiencies work reduce assortment slow sellers improve turn time. Men's Surf Buyer Product Developer Jan 1999 Jan 2003 Company Name City State Buyer, Product Apparel Men's Surf Track maintain stock sales, gross margin reporting, location sales 7 retail stores Exceed sales month Manage slow selling merchandise sell backs, discounts, merchandise transfers exit strategies maintaining margin requirements. Merchandise stores week store visits Buy vendors keeping assortment fresh demand maintain sales month, vendor selection included Quiksilver, Billabong, Hurley, Volcom, Ripcurl, Lost, Split selected local surf brands Set monthly promotions drive business partnership brands provide incentive customers driving selected brands monthly buy Plan OTB seasonally well manage chase orders Attend trade shows action sports Establish build good vendor relationships Sku volume buyer 700 est. volume 1.5 million annually Develop private label board shorts, cargo shorts, aloha shirts sourcing agents Work surfers develop ultimate board shorts including testing materials, seam placements, fit thread stitches Shop marketplace research trends spot opportunity grow business Work closely store managers watch stock sales region quick reactions store need transfers well visit stores maximize merchandising potentials. Buyer Jan 1997 Jan 1999 Company Name City State Business planning Home décor department · Merchandise seasonal Christmas floor set 11 stores, communicate stores weekly · Observe sales weekly see items need replenishment flag slow sellers need help moving goods. Attend trade shows home goods review work suppliers best assortment opportunities gain margin incentive programs · Work store managers learn store needs areas improve · Determine advertising stories, plan volumes upcoming advertisements · Enter markdowns, maintain reporting needs · Sku volume buyer 1000 est. volume 5 million annually. Assistant Buyer Jan 1996 Jan 1997 Company Name City State Clerical buying departments Update reporting buyers women's, coats, cosmetics Work claims vendors returned merchandise Visit stores Merchandise floors improve sale opportunities based reporting's Sku volume buyer 1600 (covering women's apparel, cosmetics) 7 million annually. Education Bachelor Arts Sociology 1996 University Oregon City Skills adobe, advertisements, advertising, Business planning, business solutions, Clerical, color, concept, delivery, driving, fashion, fast, functional, graphics, Illustrator, leadership, marketing, market, materials, meetings, Mentor, merchandising, excel, word, developer, paint, PLM, profit, quality, quick, reporting, research, retail, RMS, selling, sales, stories, strategy, teaching, tops, trade shows, workshops Additional Information Interests: Snowboarding, surfing, yoga, skiing, hiking, running, exploring new areas travel finding new art | APPAREL |
FINANCE MANAGER Summary Detailed oriented Finance Manager adapt meeting dealership customer expectations. A proven top producer track record least 15 years automotive F&I department. Consistently exceed monthly goals dealership. Top producer past dealership employment, maintaining CSI scores company standards. Excel accurately timely funding paper contracts Econtracting. Well trained menu selling vehicle service contracts, maintenance, aftermarket products. Compliant Skilled tracking customer balances, approving loan applications, verifying customer information. Specialize establishing productive relationships customers seeking finance options. Looking forward harnessing existing skills aligning company long term success upward mobility. Highlights Solid knowledge financing procedures credit options within auto industry Ability offer variety financing options customers Adapt effectively supervising smaller larger staffs Ability establish maintain updated customer database Proficient working well independently team environment Extensive internal external communication organizational skills Accomplishments Top Finance manager year past 2 years. 2002 salesman year 2003 Closer year, presented Rolex watch Top producer salesman sales manager (can provide numbers review) Averaging $2,000 gross profit per unit sold Hit mandatory penetrations every month. Experience Finance Manager 08/2012 Current Company Name － City State Develop loan packages lenders maintain accuracy paperwork Analyze credit reports, verify customer employment, financial data fiscal statements Offer vehicle financing insurance customers providing thorough explanation aftermarket products, extended warranties, complete explanation manufacturer dealership service procedures policies Seek new lending institutions maintain good working relationships secure competitive interest rates financing programs Maintain profitability finance department controlling expenses maintain excellent customer satisfaction rating Submit paperwork obtain approval finance sources finance deals Work Sales Manager secure reasonable profit every sale Check paperwork correct title, lien information, taxes, etc. Establish meet monthly objectives Verify insurance customers agents, obtain deposits, verify trade payoffs Negotiate financial institutions get deals financed funded Prepare submit DMV documentation Proficient use auto dealer software KarPower, DealerClick, Reynolds Reynolds Handle cash, checks credit card payments house financing well daily transactions Understand comply federal, state local regulations affect new used-vehicle finance departments preformed administrative functions handling phones, filing, faxing copying data entry Prepare contracts Warranty forms Facilitated DMV Paperwork Products sold included alarms, lojack, warranties, maintenance Contracts, fuel savers etc. Familiar loan structures, rates, bank programs. FINANCE DIRECTOR/SALES MANAGER 09/2006 07/2012 Company Name － City State Top nationwide numbers sales desk finance. Established maintained monthly forecasted income, penetration levels, customer satisfaction index (CSI) scores Oversaw dealership's customer loan origination approval process maintaining strong relationships prime subprime lenders Generated monthly, quarterly, year end reports Ensured dealership processes procedures followed Analyzed credit reports, verify customer employment, financial data fiscal statements Offered vehicle financing insurance customers provided thorough explanation aftermarket products extended warranties complete explanation manufacturer dealership service procedures policies Maintained profitability finance department controlling expenses maintain excellent customer satisfaction rating Established maintained good working relationships several finance sources, factory otherwise Submitted paperwork obtain approval finance sources finance deals Checked paperwork correct title, lien information, taxes, etc. Established met monthly objectives Verified insurance customers agents, obtained deposits, verified trade payoffs Negotiated financial institutions get deals financed funded Prepared submitted DMV documentation Proficient use auto dealer software KarPower, DealerClick, Reynolds Reynolds Understood complied federal, state local regulations affect new used-vehicle finance departments Familiar loan structures, rates, bank programs. Managed finance department Responsible dealership contractually legally compliant Worked directly Manufacturer insure compliance training implemented Compliance DMV contract law Implementing training finance staff maintaining incredible profit center dealership. Sales Manager 05/2001 09/2006 Company Name － City State High volume dealership selling 250-300 cars month. Managed team 6-8 salesman, motivated, trained, set goals. Forecasted goals objectives department strived meet Established recommended sales profit objectives Established personal income goals consistent dealership standards productivity, devised strategy meet goals Stayed abreast incoming inventory, features, accessories, etc., benefit customer Attended managers meetings training requested Reviewed analyzed actions end day, week, month year determine better utilize time plan effectively Knowledge federal, state local laws govern retail auto sales Interacted departments realize customer satisfaction goals Recruited, hired,managed, monitored performance vehicle sales employees Supervised efforts salesperson enhance image customer satisfaction ratings dealership Monitored analyzed salespeople's performances Assisted salespeople closing deals Communicated salespeople ensure dealership policies procedures understood followed Maintained timely owner follow-up system Owner/CEO 07/1995 05/2001 Company Name － City State Founded successfully developed mid-level nutritional internet business Marketing Advertising Performed accounting functions; accounts payable, accounts receivable, invoicing, monthly account reconciliation, bank deposits Web-Site Development Handled bill collections credit inquiries Arranged conducted staff meetings Managed employees staff Domestic International Shipping/Packaging Responsible maintenance equipment company vehicles. Skills Career minded personality expertise sales management. Strong communication customer service skills. Experience creating positive sale environment. Finance Director experience, strong attention detail follow skills. Administrative duties, preparing contracts, account reconciliation, accounts payable/receivable, credit, e-commerce, invoicing, marketing, windows applications, organizational skills, public relations, web-site development, web marketing. Education Business/Marketing Business/Marketing Business Administration 1985 Coeur d'Alene High School Business/Marketing Business/Marketing Business Administration Business Administration Business/Accounting 1987 North Idaho College Business Administration Business/Accounting Business/Accounting Trend Business College Business/Accounting Graduated Honors | FINANCE |
CREATIVE DIRECTOR Career Focus Creative Director, Graphic Artist, Studio Artist, Data Analyst, Sales Marketing Representative I extensive experience creating directing page layout collateral design. I self-motivated, detail-oriented designer problem solver. I conceptualize execute visuals fast-paced environment, maintaining accuracy quality finished product. I often implement skills professional Fine artist Illustration artist add unique spin many projects objective merits it. Clean, contemporary layouts logical use typography style. Summary Skills Adobe CS: Acrobat, InDesign, Illustrator Photoshop; Dreamweaver Microsoft Office: Excel, Word, Access PowerPoint; MySQL, Citrix, Retrieve, HTML, Dynamic HTML Photography, Illustration, oil acrylic painting, drawing mural work, tile working Furniture restoration re-invention Basic knowledge JavaScript Eclipse Accomplishments Product Roll-Out Responsible marketing product launch including public relations, direct mail pieces, trade shows, sales training e-mail campaign. Professional Experience Company Name January 2002 January 2015 Creative Director City State Mentored restructured Sales Marketing Department saw web site design, web advertising, conference banners ad creation promotional marketing catalog layouts. Responsible for: new logo creation branding new products, motivating problem solving. I also taken role Data Analyst past 7 years I pull data various sources including, limited to: Citrix, Retrieve, ftp sources, various client websites, IRI, directly clients increases return time clients 60%. Managed met aggressive personal team deadlines, handled changing priorities, adhering strategy, accuracy time lines. CLIENTS: Elizabeth Arden, Reckitt Benckiser, PepsiCo, Kraft, Maple Flooring, Acosta, Green Mountain Coffee, SC Johnson Helped design develop latest version NetBench, Ironbridge's robust data warehousing software. Rebranded developed identity existing new products past year. Took responsibilities past 5 years within Sales Marketing Department Sales Representative various conferences business trips target current potential clients introducing new updated products. As well liaison largest client weekly basis. Work closely marketing staff clients ensure visual content compelling, effective strategy. Consult marketing department promotional collateral material. Took designs concept completion. Art directed designed custom publishing material print promotional materials. Print work featured CGM Consumer Goods Magazine well periodicals pertained conferences events. Company Name April 1999 February 2016 Professional Studio Artist/Graphic Artist City State RESPONSIBILITIES: Create art work gallery display sale well provide work various charities, events silent auctions (public well private). Teach classes painting life drawing. Worked furniture restoration reinvention. Produced marketing materials studio announcements various groups individuals. CLIENTS: Leukemia Lymphoma Society, Susan G Komen Foundation, CAR, Slant, Douglas Frohman, Cornelia Arts Building, Girls Rock! Chicago, Cancer Research Charity funding Chicago, Delaware Street Capital, Southern Wine Spirits. Company Name August 2000 October 2002 Art Director/Graphic Designer City State Work directly clients provide images used instructional booklets large volume catalogs, well producing warning labels various products tight deadlines strict accuracy. I created original product packaging branding largest clients. CLIENTS: Elkay Manufacturing, Spitfire Spark Plugs, NAF Graphic Arts Firm, Inverness Golf Club, Ironbridge Software Art directed designed catalog layouts. Heavy image manipulation various clients products equipment photo shoots Created line art instructions manuals clients Produced designed original packaging clients products Branded many products concepts clients well house Designed produced News Letter LCH The Lake County Haven support Master Arts, Inc. Created sales Marketing materials Master Arts, Inc. Worked directly proofing department create effect layouts numerous instruction manuals brochures catalogs. Website layout design. Company Name December 1994 July 1998 Medical Billing Radiology Department City State Working medical records well insurance company information locate patient information updating medical records well updating contact information patients. I ran documentation brought records speed whole department. I worked independently majority time referring pertinent medical staff historical data various intervals. Worked proprietary medical record software update patient information Blended data various insurance providers add hospitals billing systems Learned used medical shorthand coding update override incorrect information hospital's proprietary system Increased current updated insurance billable data 30% first year 22% following years medical biller. Education Drake University June 2000 Bachelor Arts Art, Painting, Graphic Design City State Studied earn double major emphasis painting study art history also pursuing minor degree graphic design. I went receive additional training teacher adults want engage fine arts second career mentoring several young students art education course past 6 years. College DuPage 1998 Associate Arts Painting Graphic Design City State Painting minor Graphic Design. Professional Affiliations I worked many non profit organizations years well many charities I provided art work. Skills Painting acrylic oils, creative suite Adobe CS, Dreamweaver, photo, Photoshop, ad, advertising, Arts, Art, banners, Basic, billing systems, branding, brochures, Cancer, catalogs, catalog, Citrix, concept, conferences, content, SC, creativity, CLIENTS, client, Data Analyst, data warehousing, documentation, Dynamic HTML, Eclipse, ftp, Graphic Arts, drawing, HTML, Illustration, Illustrator, image, InDesign, instruction, insurance, JavaScript, layout design, logo creation, Maple, marketing, Marketing materials, Access, Excel, Microsoft Office, PowerPoint, Word, MySQL, oil, packaging, painting, Photography, problem solving, producing, coding, promotional materials, proofing, Research, Sales, shorthand, strategy, Team Player, web site design, Website, websites | ARTS |
HR GENERALIST Summary Energetic, Bilingual Human Resources Professional offering ~11 years extensive successful experience administering various HR plans procedures. Emphasis recruitment/retention, management HR principles practices. Expertise employee relations organization development education, experience, seeks similar role produce immediate growth contribution rewarding company. Highlights Hiring retention Training development Compensation benefits New hire orientation Compensation administration/payroll Mediation expertise Employee relations Labor agreements Regulatory compliance Knowledgeable HR Systems Experience Company Name City State HR Generalist 12/2014 Current Develops Human Resources policies, procedures, plans budgets. The safety workforce recruitment, development compensation superior workforce. Develops employee-oriented culture emphasizes quality, continuous improvement high performance. Conduct new employee orientation foster positive attitude toward organizational objectives. Serve link management employees handling questions, interpreting administering contracts helping resolve work-related problems. Serve executive management team assists advises company managers Human Resources issues regards compensation, benefits, compliance, organizational development, HRIS, training development employee relations. Review provide comments adequacy documents took necessary steps cure deficiencies. Create implement exit interview program process. Run bi-weekly payroll process. Increase employee base 15 meet changing staffing needs. Company Name City State HR Generalist 02/2013 12/2014 Administered various HR plans procedures company personnel; assist development implementation personnel policies procedures; Ensure employee compliance. Conducted recruitment efforts exempt non-exempt personnel shop office including temporary employees each. Assisted evaluation reports, decisions, results department relation established goals. Recommend new approaches, policies, procedures effect continual improvements efficiency department services performed. Conducted employment verifications investigations. Developed company personnel policies, standard operating procedures employee handbooks. Educateed advised employees group health plans, voluntary benefits 401(k) retirement plans. Developed facilitated new-hire orientations. Developed enforced company policy procedures relating phases human resources activity. Facilitated criminal background check process new hires. Managed employee offer process 100% exempt level. Processed unemployment claims acted company representative unemployment hearings. Company Name City State Human Resource Manager 10/2008 01/2013 Developed, implemented coordinated policies procedures Human Resources functions recruiting, wage/salary administration health programs. Directed employee performance management program. Promoted opportunity formal discussion employees supervisors review overall work performance, objectives, career development. Partnered management team members issues involving employee relations terminations, suspensions, EEOC claims rule interpretations. Educated advised employees group health plans, voluntary benefits 401(k) retirement plans. Developed company personnel policies, standard operating procedures employee handbooks. Developed facilitated new-hire orientations. Conducted employment verifications investigations. Developed enforced company policy procedures relating phases human resources activity. Facilitated criminal background check process new hires. Managed aspects leave administration, including employee notifications vendor management, disability programs health benefits. Acted liaison employees insurance carriers resolve problems clarify benefits. Processed unemployment claims acted company representative unemployment hearings. Company Name City State Staffing Manager 10/2004 09/2008 Conducted background checks candidates obtaining information law enforcement officials, previous employers references. Explained employee compensation, benefits, schedules, working conditions promotion opportunities. Coordinated employment offers management extended offers selected candidates. Reviewed confirmed final paid hours corresponded timesheets state laws. Evaluated timecards accuracy regular overtime hours. Reviewed human resource paperwork accuracy completeness verifying, collecting correcting additional data. Completed employee employment verifications unemployment paperwork timely manner. Education BBA Human Resource Management 2004 Sam Houston State University City State USA Minor International Business Coursework Human Resource Management Coursework Business Administration Associate Science Liberal Arts 2000 North Harris Community College City State USA 3.8 GPA Liberal Arts Skills ADA, ADP, benefits, clarify, employee relations, human resource, Human Resources, HR, insurance, law enforcement, mediation, MS Office, office, SharePoint, Organizational, performance management, personnel, policies, promotion, recruiting, recruitment, employee handbooks, vendor management | HR |
TRAINING MANAGER Executive Summary Qualified Training Manager offering record successful job performance proven problem solving ability experience developing implementing innovative solutions. Experienced Leadership Development Professional 10 years' experience various Training environments. Intermediate/Expert level MS applications. Strong Training, Management, Learning/Development, Administrative Consultative skills. Client, organizational task oriented problem solver ability rapidly adapt new situations. Core Qualifications Training Development Supervision training Policy/program development Certified Train Trainer (T3) Management remote employees Curriculum Development Talent development Military Civilian Training Master Black Belt Instructor Operations management Cross-functional team management Training manual contributor Call center management experience Customer service management expertise Professional Experience Company Name City State Training Manager 08/2011 09/2015 Creating implementing training programs overseeing development careers. Set performance metrics, evaluate productivity, help workers create long-term career plans within organization. Develop, implement, monitor training programs within organization. Supervise technical training staff. Conduct orientation sessions. Create training materials develop multimedia visual aids presentations. Create testing evaluation processes. Evaluate needs company plan training programs accordingly. Conduct performance evaluations. Provide classroom training, demonstrations, on-the-job training, meetings, conferences, workshops. Manage staff 70 classroom facilitators multiple locations.. Conduct continuing education training. Provide leadership development education. Provide logistical support, course development, delivery, evaluation, process measurements, cost management. Plan implementation facilitation activities events, budget spending, material production distribution, resources ensure operations managed within authorized budgets. Company Name City State Owner/Partner Defense Contractor 10/2006 07/2011 Top Secret Facility Clearance. Supervised, trained employees high level security Military Intelligence operations, recruited quality personnel special assignments, conducted high level briefings debriefing various security level investigations Federal locations Military, civilian Congressional personnel. Developed business plans, budgets, cost proposals, task schedules, cost analysis projections; issued status/quality control plans reports. Developed specific scenarios created specific characters per U.S.Military specifications adhering strict government guidelines. Provided experienced instructors/role players educate assist Military civilian personnel prior deployment. Created comprehensive lesson plans instruct Military civilian personnel. Developed customized programs support enhance security agencies United States government. Company Name City State Program Administrator II, Project Manager. Training Specialist II: US Army (CISAC) 01/2004 09/2006 Consultant liaison Department Interior (DOI) Department Defense (DOD) effectively modernize inventory/ cataloging processes sensitive classified files, material property. Single point contact project scheduling changes. Capture Manager: Contract Acquisition: Procure, write implement new existing Request Purchase/Quotes opportunities RFP/RFQ) Provided instruction students enrolled CISAC 35L/97B course, using various methods, include: formal platform instruction, practical exercises, demonstrations, automated presentations, test administration, test reviews. Retest-Retrain Team: Consultant DA Branch Chief 35L/97B Intelligence School. Assigned retrain coach Officers, Soldiers Instructors needed additional training perform full potential Counterintelligence Agents. Role Player. Company Name City State Role Player 01/2003 01/2004 Provided services role player support CISAC US Army Intelligence Center. Research Development: Created new scenarios Field Training Exercises (FTX) Cadre teams, used world events guidelines. Executed quality assurance programs. Prepared standard operating procedures. Analyzed program data assist strategic decision-making. Education Bachelor Arts (Equivalent) Theology 2007 University South City State USA Graduated Associates (Equivalent) Office Automation/Computer Specialist 1989 Coleman University City State USA Valedictorian Interests Saint Stephen's Episcopal Church Vestry Member Youth Minister, (Extensive information available upon request) Lay Eucharist Minister, Coaching Playing softball, Umpire Little League, Volunteer Special Olympics, Arizona Business Professional Women (past President), Stand Children, Member GCKT, A humanitarian organization Non-Governmental Organizational (NGO) status United Nations. Responsible training members International Response Team (IRT) preparedness techniques natural disasters, Provide services Wounded Warrior (US) programs Help Heroes (UK). Promote Acts Random Kindness (ARK) inspiring others extraordinary. Affiliations Leadership Development Program, Tracy's Karate Studio Master Black Belt Association, American Kenpo Karate Association. Skills Administrative, Consultant, Course Development, Client, DC, delivery, Instructor, leadership development, Leadership Development, Curriculum Development, Trainer workshops (T3), | INFORMATION-TECHNOLOGY |
GROUP FITNESS INSTRUCTOR Summary Experienced, passionate highly motivated fitness professional focused creating dynamic positive experiences fitness members. Well organized reliable excellent leadership teamwork skills. Highlights Experience Group Fitness Instructor July 2007 Current Company Name － City State Teach fitness classes ensuring safe, effective fun workouts levels. Provide challenging options modifications needed. Observe model good body mechanics. Communicate regularly members enhance knowledge exercises, body alignment exercise safety. Motivate members consistent, work toward achieving goals, fit happy. Accomplishment: Recipient Group Fitness Instructor Year Award (2010) Recipient CanDo Stars Award. Group Fitness Instructor November 2005 May 2007 Company Name － City State Fitness Instructor March 2005 September 2006 Company Name － City State Led fitness classes mom's babies strollers. Used body weight, resistance equipment (ie,resistance. tubing) general surroundings provide effective, safe fun workouts class participants. Observed and. modeled good body mechanics. Acted role model motivated participants fit active moms. Group Fitness Instructor August 2003 November 2005 Company Name － City State Pharmaceutical Sales Representative June 1999 February 2004 Company Name － City State Managed NY territory, marketing selling portfolio arthritis, asthma osteoporosis products doctors, surgeons pharmacists. Coordinated conducted routine business/territory analysis identify business opportunities competitive threats. Served District Champion Singulair, providing strong leadership district communicating frequently new bulletins, different initiatives. Demonstrated use competitive resources district NJ Region. Planned executed health education programs colleagues physicians. Mentored two new representatives 2001, assisting becoming successful jobs hence providing management valuable assistance area people management. Built strong customer relationships provided high value-adding services physician offices pharmacists. Consistently achieved top product market shares across NJ region tenure. Accomplishments: Recipient NJ district Leadership award 2002 Recipient Going Extra MILE Award (1Q 2001) numerous business driver incentives Winner sales performance incentive trip two consecutive years. Product Marketing Specialist June 1997 June 1999 Company Name － City State Product management Canon's Office Products Line. Responsibilities included launching new products major accounts Office Depot, Staples Office Max. Acted Staples' Key Account Representative coordinating trainings public events Staples Stores nationwide. Conducted national training programs internal outside sales personnel Canon subsidiaries 14 states throughout Northeast. Provided consulting services areas product training product placement major accounts Assisted management team development new marketing materials used product training. Collected analyzed sales support data, competitive facts marketing info order keep abreast emerging technologies provide feedback management. Accomplishments: Represented Canon Inc. Staples Office Depots' Live training broadcasts viewed sales associates nationwide Represented Canon Inc. QVC, cable television's home shopping network. Promoted select product sold 2,500 units Canon. Two time recipient The Marketing Diplomat Award, recognized management providing superior customer service leadership. Public Relations Representative August 1993 June 1995 Company Name － City State Promoted "computer learning" school educators territory comprised 73 high schools. This marketing resulted increased awareness The Cittone Institute's programs opportunities. Led motivational presentations high school classes ranging size 10 100 students. Utilized various marketing practices recruit new students. Increased territory penetration 50%. Developed track record consistently surpassing sales goals. Organized hosted receptions, social activities educational events promote school. Accomplishments: Ranked #1 21 Sales Representatives Recognized "Top Public Relations Representative 1994". Trainer/Coach November 2013 Current Company Name － City State Coach small group training classes utilizing assortment exercise equipment; ie; dumbells, TRX suspension straps, Bosu Balls, ab dollies, water rowers treadmills. Responsible providing safe effective exercise modifications needed basis. Motivate members work beyond expectations fun, yet professional manner. Encourage members continue attending training session Education Bachelor Of Science Communications Spanish Ithaca College － City State USA GPA: Cum Laude Two time recipient Emerson Academic Scholarship · Two time recipient Presidents Award · Member Alpha Epsilon Rho, Communications Honorary Society · Deans' List Communications Spanish Cum Laude Two time recipient Emerson Academic Scholarship · Two time recipient Presidents Award · Member Alpha Epsilon Rho, Communications Honorary Society · Deans' List Certifications ACE Certified Group Fitness lnstructor Experience developing choreography Johnny G Certified Spinning Instructor teaching multiple class formats Bosu AEA certified Aquatics Instructor Ball, Resistance/Strength, bootcamp, core Certified three Les Mills Programs (Body conditioning, spinning, aquatics, Les Mills Combat, Body Pump ,& CXWORX) classes. CPR AED certified Strong track record developing Skills cable, Excellent Communication, Interpersonal Skills, competitive, consulting, CPR, customer service, Instructor, ie, Leadership, people management, marketing, market, marketing materials, Max, Office, mom, network, outside sales, personnel, presentations, Product management, Public Relations, safety, selling, Sales, sales support, teaching, television, training programs | FITNESS |
EXECUTIVE CHEF Summary Motivated professional exceptional skills chef manager. Over ten years experience restaurant industry. Exceptional leadership interpersonal skills. Proven ability succeed high-pressure, challenging environment maintaining calm demeanor. Expertise variety different cuisines cooking techniques. Highlights Food Safety Sanitation Sous vide technique Staff Training Development Menu Development Batch Cooking Ordering Receiving Labor Food Cost Control Experience 04/2014 08/2016 Executive Chef Company Name － City State Co-ordinated executed meals various corporate clients; parties ranging 20 500 guests. Implemented new cooking techniques organizational protocols lower food labor cost. Managed daily kitchen operations; identified provided solutions problem areas. Developed new menus accordance guests dietary needs restrictions; vegan/vegetarian, gluten-free, etc. 06/2012 04/2014 Chef/General Manager Company Name － City State Developed food beverage menu new fast-casual restaurant. Created standardized recipes maintain quality control. Handled hiring, training, scheduling payroll. Provided courteous informative customer service open kitchen format. 06/2009 06/2012 Chef de Cuisine Company Name － City State Worked executive chef develop execute daily-changing menu fine-dining establishment. Tasted smelled prepared dishes, observed color, texture garnishes. Initiated maintained relationships local farmers ranchers bring guests highest quality ingredients maintaining appropriate food labor costs. Education 2003 Bachelor Arts International Development minor Spanish Anthropology University Oregon － City State United States Skills Commitment Quality Well-tuned Palate Communication Fluent Spanish Team Building Food Science Software: Shopkeep, Excel, Caterease | CHEF |
QA QC MANAGER Summary QA QC Manager Qualification Highlights Current Certifications Job 21 years' experience Oil Gas Industry, Specializing Repair/Maintenance New Construction Above Ground storage tanks, 6 years QA QC field. Highlights Microsoft Word, Excel, Weld Pro, Auto-Cad Matt Halderman- 1 Experience 01/2011 11/2016 01/2005 01/2008 QA QC Manager Creates, maintains establishes WPQ's WPS's also training document control NDE. Initiates, oversees audits Shop Shop Inspector. Reviews drawings bid phase procurement. Provides Superintendents proper NDE training technical support. Perform completion audits job closing packages. Write develop Weld procedures sign ASME Level III procedures. Construction Manager Company Name － City State Responsible day-to-day operations construction projects, assembled personnel, equipment materials projects. Supervised multiple projects concurrently providing advice assisting planning projects awarded transition sales operations. Successful job management many 10 Crews/jobs one time. Customers worked include. Superintendent Repair New Tank Construction Company Name － City State Responsible day-to-day operations work-site controlling short term schedule. Worked closely Project Managers maintain quality control subcontractor coordination responsibilities. Lead Man Repair New Tank Construction. Responsible crew management, QC efforts crew, daily weekly scheduling crew. Hang steel/shell plate structure new construction repair. Welder New Tank Construction Fitter. Welded multiple Tank companies. CBI, Tanco, ATV, Bay Tank Vessel, Cust-O-Fab, Inserv name known companies. Both New Tank Repair. SMAW, FCAW, GMAW, SAW. Proficient use gouge well. Education AWS Certified CWI (Certificate 08110741) API Certified TES (Certificate 32697) API Certified 653 (Certificate 42276) ASNT Level III (Certificate 245052) Skills API, Auto-Cad, closing, Inspector, materials, Excel, Microsoft Word, new construction, personnel, procurement, quality control, sales, scheduling, shell, technical support, Weld, Welder | CONSTRUCTION |
LICENSE CONTRACTOR Summary Detail-oriented specializing Residential Commercial construction sales professional development experience 30 years expertise facets construction industry. Verifiable track record successful completion multi-million dollar projects consist high rises located Las Vegas Chicago downtown areas coordinating trades, developing partnerships, building positive rapport architects, engineers, local officials, vendors clients maintaining costs. Well verse contract negotiation project budget impending designs issues, document preparation, building code regulations, material procurement, site management certification occupancy Areas Expertise Include: *leadership Team Building Quality Control Management *Permits Building Codes Workplace Safety Compliance *Construction Planning Scheduling *Organization Time Management *Critical Path Project management Vendor Materials Management *Budget Analysis Estimating Job Cost Highlights Knowledge experience working Paint Experience various hand power tools heavy equipment Skid steer Loader, Meg-roller forklift Experience working high-rises, deep tunnel, bridges, roofs, porches(concrete/wood) Drywall, trim work, windows, cabinets, hardwood floors, ceramic, vinyl, acoustical ceilings, train-tracks, houses, foundations, docks, water-mains, sidewalk, plumbing, HVAC, electrical Software MS Office Proficient Concrete estimation Superb management skills Project budgeting Cost control Experience License Contractor January 2011 February 2016 Company Name － City State Led planning, budgeting direction construction projects. Managed projects painters, carpenters, labors, electricians, plumbers, HVAC installers Responsible runoff ordering materials Managed time payroll 20 plus employees Analyze interpret blueprints projects insure quality work. Qualified competitive subcontractor bids prior execution contracts. Carefully coordinated plans specs using marketing programming standards. Facilitated processing RFI's, submittals samples among general contractor's consultants. Managed rights way, easement dedication processes. Educated general contractor personnel quality standards throughout construction process. Managed team 20 onsite general contractors 5 years. Obtained notices completion compliance certifications construction administration consultants. Reviewed investigated Proposed Change Order Requests (PCOR). Stayed consistent project schedules plans FFE installations. Submitted project closeout documents accordance contract.Assigned projects tasks employees based competencies specialties. Followed competent execution project plans providing proper tools equipment construction personnel. Performed construction site pre-inspections coordinated post-construction audits. Monitored safety construction activities, making on-site personnel safety top priority. Foreman January 2008 January 2011 Company Name － City State Interface various contractors, owners regulatory advocates determine appropriate project handling. Managed 25 plus employees. Experience understanding internal business strategies develop working knowledge industry practices. Analyze interpret new M&P related guidelines inquires. Led managed resolution issues project construction commissioning phases. Acted liaison company safety representatives promote awareness understanding safety protocols. Proficiently used Incident Issues Tracking (IIT) system document onsite issues. Properly maintained onsite equipment vehicles. Foreman January 2004 January 2008 Company Name － City State Work surveyors engineers site layout Placed orders projects maintain stock levels Managed 35 plus employees Prepare maintain reports regarding day day operations Ability build strong working relationship internally external. Assisted project manager bidding new jobs projects Managed team 35 on-site general contractors Assigned projects tasks employees based competencies specialties. Accurately provided status information project progress project management. Carpenter Foreman January 1987 January 2004 Company Name － City State Work surveyors Managed Safety environment Blueprint reading Maintain stock level Effectively managed diverse crew 35 time payroll Education Engineer Chicago State University － City State USA High School Diploma Leesville H.S. － City State Skills 30 years construction industry Fast learner Committed team player strong consistently meeting exceeding business performance goals Ability work independently OSHA certified | CONSTRUCTION |
ASSISTANT STORE MANAGER OF OPERATIONS AND HUMAN RESOURCES Highlights SKILLS STRENGTHS Computer Peoplesoft, Kronos payroll management system, Microsoft Word, Excel, Access, PowerPoint, entry level HTML Professional Excellent communicator, motivator, decision maker Strong analytical problem solving skills Ability handle multiple task lead completion Strong public speaker Accomplishments Wall Street Journal Award Economics Finance2010 Civic Club Scholarship 2008 Kohl's Territory Finalist Manager Training competition 2012 Experience Assistant Store Manager Operations Human Resources May 2014 Current Company Name － City State 05/2014 Present 5241 McFarland Drive Durham NC, 27707 Supervisor: Stacyanne Belsky (stacyanne.belsky@kohls.com) Not Available Contact (919) 489-1116 60 hours per week $48,750/year Assistant Store Manager Operations Human Resources (Retail Volume approx 15.5 million) Operations Manages stores payroll projections, productivity, controllable expenses relation sales trend Review scheduled vs. workload reports, directs area supervisors edit schedules workload Oversee truck unload process ensure company standards met Lead Replenishment Best Practice Merchandise Location System maximize efficiency execution. Provide general oversight building equipment maintenance upkeep, coordinate local corporate resources ensure ongoing preventative maintenance interior/exterior achieved Oversees efforts adhere building safety requirements Responsible implementation maintenance Company stockroom capacity organizational guidelines Responsible managing coordinating store remodeling repair maintenance projects Lead inventory prep planning ensures inventory execution goal achieved Partner Loss Prevention inventory programs Human Resources Lead interview hiring process maintain proper staffing levels match workload Manage associate files company policy/legal requirements Lead Associate annual review process Coaches counsels Associates necessary based Company productivity goals Lead completion administration Associate counseling accordance Company policies/HR guidelines Lead associates training administration Develops coaches Area Supervisors promotable levels Develops programs drive positive reinforcement motivation Associates Participated recruitment executive talent North Carolina State University (NCST) Selected peer resource incoming executives Assistant Store Manager Apparel Accessories Apr 2012 May 2014 Company Name － City State 04/2012 05/2014 1361 Boone Station Drive Burlington, NC 27215 Supervisor: James Floyd (james.floyd@kohls.com) Available Contact (336) 458-6223 60 hours per week $42,500/year Assistant Store Manager Apparel Accessories (Retail Volume approx 7 million) Analyze business summary reports daily determine growth opportunities Partner HR/OPS ASM address inventory issues communicate corporate partners Ensure Company merchandise presentation directives standards met maintained Develop implement action plans ensure key business areas outperform LY figures Operate Kronos payroll management system Lead store following areas: associate development, supervision merchandise sales areas ensure execution according company Best Practice, analysis business operations, expense management. Complete administer associate counseling documentation administer associate annual review Recruit, interview hire new talent Competitively walk completion report store manager district manager Manager Training (MIT) (Retail Volume approx Jan 2012 Apr 2012 Company Name － City State 01/2012 04/2012 3648 E Franklin Blvd Gastonia, NC 28056 Supervisor: Susette Vlasich (704) 824-0091 40 hours per week $17.50/hour Manager Training (MIT) (Retail Volume approx 17.5 million) Lead "Manager Duty" program Resolve escalated customer concerns Lead drive Loyalty Programs (Credit Email Solicitation) ensure store goals achieved Coach Cashier's proper soliciting techniques provide tools customer engagement Ensure daily sales floor standards maintained Positively influence associate engagement morale recognition program Responsible merchandising updates sales growth Home Decor Juniors department Store Management Intern Jun 2011 Jan 2012 Company Name － City State 06/2011 01/2012 3050 Watson Blvd Warner Robins, GA 31093 Supervisor: Debra Drake (Available Contact) (478) 293-7300 40 hours per week $11.25/hour Store Management Intern (Retail Volume approx 16.5 million) Assist store management day-to-day operations Lead teams sales floor moves Partner dock supervisor expediting truck freight Complete present Capstone Project store environment area opportunity Vice-President Community Service Delta Sigma Pi Aug 2009 May 2010 Company Name － City State Post Office Box 8065 Statesboro, Georgia 30460 Supervisor: Margaret Pigatt-Lanier (912) 478-5413 40 hours per semester $1,500/stipend Peer Financial Counseling Student Liaison Educate Students following modules: Budgeting, Managing Credit Debt, Controlling Credit Train Peer Financial Counselors Modules deliver student organizations/classrooms Partnered student organizations/faculty set venues present PFC Modules Recruit alumni business community leaders career development seminars Partner faculty fundraising events Raise awareness organization campus Coordinate community service activities Provincial Community Service Committee Ensure chapter meets volunteer requirement set central office Organized campus-wide blood drive Education BBA Economics 2010 Georgia Southern University － City State US Georgia Southern University BBA 2010 Statesboro, GA Major Economics Affiliations Economics Club Skills Million, Retail, Retail Marketing, Sales, Operations, Associate, Hr, Inventory, Payroll, Business Operations, Documentation, Kronos, Training, Credit, Equipment Maintenance, Human Resources, Loss Prevention, Maintenance, Recruitment, Staffing, Stockroom, To Sales, Sales Floor, Budgeting, Career Development, Central Office, Financial Aid, Fundraising, Liaison, Pfc, In Sales, Access, Award, Entry Level, Excel, Html, Journal, Microsoft Word, Peoplesoft, Powerpoint, Problem Solving, Territory, Word, And Sales, Customer Engagement, Daily Sales, Merchandising | APPAREL |
SALES ASSOCIATE Professional Summary Creative problem solver offers exceptional analytical, communication interpersonal skills; extensive Mental Health I/DD experience; management/supervisory skills commitment proficiency effectiveness progressive, quality-driven organization. HIV Director/Case Manager- 3years (B.R.O.N. CDC) Person Centered Thinking Train-the-Trainer Qualified Professional Experience/ 20 years- (CAP-MR/DD; MH/SA; ICF/MR) CPR-First Aid/Bloodborne Certified Customer Service experience 20 years Church Office Manager 3+ years Notary Public Teacher/Lecturer Develop policy procedures manual agencies Music Director 6+ years Skills Project management Strategic planning Budgeting finance Recruitment talent development Process improvement Visionary Microsoft Office Suite expert Visionary Customer relations Quality control Personnel management Customer-oriented Accounts payable receivable Flexible thinker Complex problem solving Customer needs assessment Microsoft Office Suite expert Work History Sales Associate 04/2013 Current Company Name – City State Greeted customers timely fashion quickly determining needs. Recommended merchandise customers based needs preferences. Maintained knowledge current sales promotions, policies regarding payment exchanges security practices. Responded customer questions requests prompt efficient manner. Contacted store locations determine merchandise availability. Engaged customers sincere friendly manner. Completed cleaning, stocking organizing tasks assigned sales area. Built relationships customers increase likelihood repeat business. Contributed team success exceeding team sales goals [number] %. Contributed team success exceeding team sales goals [number] %. Utilization Management Specialist 12/2012 Current Company Name – City State Collected analyzed data effectiveness programs projects. Developed streamlined systems monitoring tracking program effectiveness. Documented investigated complaints potentially fraudulent claims. Displayed sensitivity cultural linguistic needs clients families served. Attended monthly staff training sessions. Case Manager 10/2012 11/2012 Company Name – City State Developed treatments casework programs average [Number] patients month. Supplied crisis intervention substance abuse services patients community. Interviewed evaluated clients, including conducting safety risk assessments. Referred clients social services agencies. Offered therapeutic services crises intervention emotionally disturbed children adolescents. Created strategies meet needs mentally physically disabled students. Attended monthly staff training sessions. Documented investigated complaints potentially fraudulent claims. Qualified Professional (QMRP) 11/2011 12/2012 Company Name – City State Created strategies meet needs mentally physically disabled students. Attended monthly staff training sessions. Developed treatments casework programs average [Number] patients month. Interviewed evaluated clients, including conducting safety risk assessments. Maintained regular contact clients, including visiting clients' homes. Investigated suspected cases child abuse, neglect exploitation. Trained working patients Asperger's Syndrome high functioning Autism. Supported patients families coping problems resulting severe illness. Case Manager 01/2011 09/2012 Company Name – City State Developed treatments casework programs average [Number] patients month. Interviewed evaluated clients, including conducting safety risk assessments. Referred clients social services agencies. Offered therapeutic services crises intervention emotionally disturbed children adolescents. Maintained regular contact clients, including visiting clients' homes. Wrote reports case summaries compiled work records, including required statistics. Trained working patients Asperger's Syndrome high functioning Autism. Coordinated patient care pre-admission post-discharge follow-up. Supported patients families coping problems resulting severe illness. Office Manager 03/2010 Current Company Name – City State Developed company personnel policies, standard operating procedures employee handbooks. Developed facilitated new-hire orientations. Conducted employment verifications investigations. Built comprehensive employee recruiting strategy. Developed enforced company policy procedures relating phases human resources activity. Facilitated criminal background check process new hires. Offered fair equitable compensation comparing current salaries market pay. Conducted job analysis job evaluations, resulting quality job specifications. Shadowed employees determine accurate description duties skills required position. Director/Office Manager 04/2006 12/2010 Company Name – City State Directed planning, budgeting, vendor selection quality assurance efforts. Recommended process systems improvements QA/QI. Defined clear targets objectives communicated team members. Monitored timelines flagged potential issues addressed. Coordinated design meetings decisions across 2 internal departments teams. Collected analyzed data effectiveness programs projects. Followed initial screening visiting clients homes. Developed streamlined systems monitoring tracking program effectiveness. Designed educational materials used inform policymakers community stakeholders. Wrote summaries, reports correspondence regarding community outreach efforts. Designed client satisfaction surveys, preserving confidentiality participants program information. Coordinated work groups outreach activities. Qualified Professional/Supervisor 04/2003 03/2006 Company Name – City State Attended monthly staff training sessions. Gave one-on-one attention students, maintaining overall focus entire group. Created strategies meet needs mentally physically disabled students. Communicated nonverbally children provide comfort, encouragement positive reinforcement. Developed treatments casework programs average [Number] patients month. Met [Number] patients day regular therapeutic interviews. Supported patients families coping problems resulting severe illness. Coordinated patient care pre-admission post-discharge follow-up. Referred patients psychiatric medical examinations, well family assessment planning teams. Trained working patients Asperger's Syndrome high functioning Autism. Residence Hall Director- Administrator II 08/2001 03/2003 Company Name – City State Politely assisted customers person via telephone. Strengthened company's business leading implementation [project] Worked directly [departments, clients, management] achieve [result] Hired trained [number] staff. TFN Project Coordinator 03/2001 08/2001 Company Name – City State Directed planning, budgeting, vendor selection quality assurance efforts. Supervised work 5 community agencies offering constructive feedback work performance. Defined clear targets objectives communicated team members. Monitored timelines flagged potential issues addressed. Coordinated design meetings decisions across 5 community agencies. Implemented set comprehensive tracking processes monitor Tobacco Free Nebraska performance. Collaborated outside agencies community achieve goals. Case Manager 11/1998 03/2001 Company Name – City State Assessed, screened counseled [Number] clients day. Collected analyzed data effectiveness programs projects. Followed initial screening visiting clients homes. Educated [Number] clients week prevention treatment HIV STDs. Developed user-friendly web-based data system in-house program staff outside stakeholders. Developed streamlined systems monitoring tracking program effectiveness. Designed educational materials used inform policymakers community stakeholders. Wrote summaries, reports correspondence regarding community outreach efforts. Collected HIV risk assessment data entered findings centralized database. Designed client satisfaction surveys, preserving confidentiality participants program information. Coordinated work groups outreach activities. Assumed responsibility agency absence director. Documented investigated complaints potentially fraudulent claims. Educated community members environmentally-related health issues. Assessed responded individual community health education needs. WIC/Medical Clerk 06/1998 11/1998 Company Name – City State Answered average [number] calls per day addressing customer inquiries, solving problems providing new product information. Greeted customers entering store ascertain customer wanted needed. Described product customers accurately explained details care merchandise. Politely assisted customers person via telephone. Provided elevated customer experience generate loyal clientèle. Investigated resolved customer inquiries complaints timely empathetic manner. Served main liaison customers, management sales team. Ensured superior customer experience addressing customer concerns, demonstrating empathy resolving problems spot. Managed wide variety customer service administrative tasks resolve customer issues quickly efficiently. Directed calls appropriate individuals departments. Education MBA Business Administration Current Bellevue University City State Master Arts Management 6 2001 Bellevue University City State Management Bachelor Science Early Childhood 12 1994 North Carolina A&T State University City State Early Childhood Certifications Skills Accounts Payable, Budgeting, Business Management, Customer Service, finance, Microsoft Access, Excel, Power Point, Microsoft Word, Office Manager, Quick Book, Recruitment, Strategic planning, Typing (45wpm Additional Information NC SNAP Certified | AGRICULTURE |
APPAREL ZONE SUPERVISOR Summary Expert retail sales professional offering 4+ years experience multiple retail settings. Focused exceeding sales goals. Punctual retail sales professional focused exceeding expectations building customer loyalty. Flexible schedule strong communication skills. Highlights Cash handling accuracy Inventory control procedures Excellent multi-tasker Strong communication skills Employee scheduling Loss prevention Organized Detail-oriented Flexible schedule Experience Apparel Zone Supervisor December 2016 Current Company Name － City State Answered customers' questions addressed problems complaints person via phone. Opened closed store, included counting cash drawers making bank deposits. Collaborated customer service team members give exceptional service throughout entire shopping purchasing experience. Key holder/zone supervisor responsible monitoring floor, manager approvals, money handling responsibilities, 2nd 3rd checks E4473 documents, responsible area including camping, firearms, footwear, fishing, archery. Closing duties/opening duties, setting AD checking accuracy, assisting customers areas, web ordering, properly processing truck deliveries, actively learning products. Operating cash register 100% accuracy. Maintaining cleanliness entire store. Consumer Electronics Sales Lead, Merchandising Supervisor December 2014 December 2016 Company Name － City State Operated cash register cash, check credit card transactions 100% accuracy. Completed point sale opening closing procedures, including counting contents cash register.Verified customers received receipts purchases. Handled customer relations issues gracious manner accordance company policies.Welcomed customers store helped locate items.Shared best practices sales customer service team members help improve stores efficiency.Resolved customer complaints professional manner prioritizing customer satisfaction.Followed merchandising guidelines present visually appealing displays.Maintained established merchandising standards, including window, sales floor promotionaldisplays.Answered customer telephone calls promptly appropriate manner.Determined customer needs asking relevant questions listening actively responses.Strategically scheduled team members maintain optimal staffing levels times.Actively pursued personal learning development opportunities.Communicated clear expectations goals team member. Manager January 2014 December 2014 Company Name － City State Completed point sale opening closing procedures, including counting contents cash register.Verified customers received receipts purchases.Cultivated customer-focused shopping environment greeting responding customers friendly manner. Determined customer needs asking relevant questions listening actively responses.Maintained established merchandising standards, including window, sales floor promotional displays. Preserved perfect attendance record 11 months. Maintained established merchandising standards, including window, sales floor promotional displays. Strategically scheduled team members maintain optimal staffing levels times. Supervised directed merchandise shipment processing.Actively pursued personal learning development opportunities.Followed merchandising guidelines present visually appealing displays. Mentored new sales associates contribute store's positive culture. Sales Consultant December 2013 January 2014 Company Name － City State Completed point sale opening closing procedures, including counting contents cash register.Operated cash register cash, check credit card transactions 100% accuracy.Priced merchandise, stocked shelves took inventory supplies. Cleaned organized store, including checkout desk displays.Alerted customers upcoming sales events promotions.Welcomed customers store helped locate items.Educated customers brand incite excitement company\'s mission values.Used time efficiently serving customers, including cleaning dusting displays.Worked management team implement proper division responsibilities.Answered customer telephone calls promptly appropriate manner.Determined customer needs asking relevant questions listening actively responses. Education High School Diploma 2009 Penn Foster － City State Graduated 3.6 GPA Skills setting AD 100% accuracy, cash register, Computer literate, Credit, customer relations, customer satisfaction, customer service, inventory, listening, Merchandising, POS, problem solver, selling, sales, staffing, supervisor, team player, telephone skills | APPAREL |
CORPORATE CONTROLLER Summary Flexible Controller adapts seamlessly constantly evolving accounting processes technologies. 20 years accounting finance experience; leadership staff executive team Merger acquisition experience international, public, private equity firms Diverse manufacturing, software, facilities/staffing, mortgage/bank, education, airline Multiple corporate structures fortune 200, public, private, international, multi-state Multi-million dollar accounts general ledger, cash mgt, fixed assets, budgets, forecasts Experience Company Name September 2017 Current Corporate Controller City State Oversaw accounting functions 30-person staff accounts payable, accounts receivable, general accounting, taxes, payroll, cash management. Finance lead acquisition grew company almost tenfold -Kimco Facility Services, LLC. created acquired portion another company private equity firm. Revenue grew $18M $175M; increased employees 500 8,000 48 states. Grew accounting department 6 approximately 30; hired trained new staff. Led financial transition accounts payable, accounts receivable, payroll general accounting within 6 months; met transition team deadlines. Set new internal financial system database payroll, accounts payable, etc. Established new bank relationship accounts company's finances. Primary contact bank account implementation day-to-day finances. Setup ACH positive pay files, automatic payments, user/security settings. Payroll. Transferred 8,000 employee records 3rd party payroll company within 4 months; set payroll tax interface, direct deposit payroll debit cards. Accounts Receivable. Transferred approximately 5K customer accounts, implemented credit card payments, changed remittances company's new bank. Accounts Payable. Set vendors transferred invoices rents, utilities, subcontractors; implemented online expense reports. Transferred 700 employee cellphone lines, issued 350 credit cards, transferred 350 vehicle licenses, issued gas cards company vehicles. Business Analyst (moved back Colorado Dec 14. worked remote traveled). Direct report executive team solve acquisition issues implement software process improvements, including accounting procedures customer work order processes. Developed implemented billable work procedures. Linked revenue expense billable project increased revenue generation. Developed procedures trained field operations web mobile devices. Analyzed various options improve streamline company's customer work order process. implemented system track work orders company's 5,000 customers. Easier work order management field operations 48 states. Improved key indicators internal customer needs; gave management visibility. Developed work flows include auto assignments work orders. Managed database, new users, security setup, work zones/jobs. provided annual budget analysis. worked operations run reports, analyze variances update system. Company Name March 2017 Current US Accounting Manager City State Accounting manager 10-person staff responsible US accounting payroll. Compiled $4M+ US month-end reporting debt/stock management 4 holding companies. Lead coordinator international offices. Australia (Asia/Pacific), United Kingdom, Russia, South Africa Germany. Organized led annual external audit; reduced audit time 50% compared prior year. Reduced company month end close time 14 5 days. implemented world-wide close schedule used US international offices. Key accountant acquisition German software company; merged accounting systems. Generated $30K+ additional monthly income implementing new investment strategies. Company Name January 2010 July 2012 Campus Controller City State Oversaw accounting budget forecast month end 2 campuses, $30M+ revenue. Led 15-20 person staff multiple functional areas. Accounting financials, student accounts, financial aid, bookstores, scholarships. Responsible financials, expenses, financial policies, student financial issues. Analyzed reported financials executive leadership team. Company Name April 2009 August 2009 Financial Tax Analyst City State Analyzed interpreted $2M+ monthly financial data, used corporate board reporting. Created budget/forecast Australian deal, assisted setting subsidiary company. Prepared tax information Canadian US corporate tax returns filings. Company Name December 2007 April 2009 Corporate Controller City State 100M+ annual revenue; consolidated financials 6 holding companies 3 states. Processed monthly transactions financial statements. Reviewed financials general managers corporate officers. Key accountant acquisition Pepsi Lane Pepsi Bottle Group (Fortune 200/public). Integral Lane's financial consolidation PBG's due diligence effort. Merged Lane's accounting financial processes PGB's structure. Company Name April 2002 February 2006 Corporate Controller City State Controller day-to-day accounting operations led staff 9. Compile $5M+ month-end reporting general ledger, bank reconciliations, fuel cost, payroll acct 750+ employees, month end variances (rents, landings, utilities). Maintained $111M fixed asset account airplanes, vehicles equipment 39 airports. Company Name December 2000 April 2002 Account Reconciliation Coordinator City State Company Name December 1996 April 2000 Staff Accountant City State Company Name February 1920 February 1920 Staff Accountant City State Education Regis University 2001 MBA Business Administration City State University Northern Colorado 1996 Bachelor Science Business Administration Finance Minor City State Skills Accounting: Financial Statements, Business Financial Analysis, Budgeting, Month-End Close, Bank Reconciliation, Cash Management, General Ledger, Fixed Assets, Streamline Processes, Review Implement Software Policies, Accounts Payable, Accounts Receivable, Expense Reports Software: *Accounting: WinTEAM, Citrix Budgeting, PeopleSoft, Ability, Brio Reporting, Mas 90, Accpac, FAS Best, Quickbooks *General: Outlook, Microsoft, Corrigo-work order network, Excel, Mortgageware, AS/400 Jack Henry, JD Edwards, Campus Vue Professional Affiliations Leadership Pikes Peak June 2012 | BANKING |
HR ASSOCIATE Professional Summary Enthusiastic goal-oriented HR Professional 3+ years experience driving innovation strategy global technology organization. Excellent reputation proactively resolving problems, communicating effectively, driving overall operational improvements. Relocating San Francisco Bay Area seeking fulltime role Human Resources Talent Acquisition I leverage experience provide value company. Skills Recruiting Onboarding Project Management Event Planning Employee Relations Teamwork/Collaboration Training Development Public Speaking Social Media Marketing ADP Workday Microsoft Office Suite ADP Benefits Branding Budget Oral communication Competitive Email Employee Relations Event Planning Focus Hiring HRIS HR Leadership Marketing MS Excel Microsoft Office Suite Product manager Project Management Public Speaking Recruiting Recruitment Researching Strategy Teamwork Workshops Written Work History HR Associate 07/2018 12/2019 Company Name – City State Conducted full lifecycle university recruitment (sourcing, screening, selecting, hiring, onboarding) Learned multiple HRIS systems recruiting platforms including Workday, Taleo Handshake Led company internship program facilitated training interns across different functions locations Served student liaison company hackathon grew participation 20 100+ attendees Proactively communicated business partners, hiring managers, external candidates quickly resolve issues ensure overall positive recruitment experience Gained proficiency variety HR tasks include strong understanding compensation benefits, training development, employee relations, regulatory compliance. HR Intern 09/2016 12/2017 Company Name – City State Co-developed university recruitment strategy Raleigh-based hires researching universities local events, attending career fairs, executing social media strategy support branding, serving campus liaison annual company hackathon actively tracking funnel 500+ intern applicants assist candidate selection process Learning Development: Partnered VP Talent Development create present leadership sustainment webinar Zenger Folkman 360 feedback participants Workforce Planning: Used MS Excel create enhanced data structure product manager career framework deployment Employee Relations: Implemented, tested, conducted surveys newly introduced scavenger hunt app part employee onboarding 2.0 development plan. Orientation Leader 06/2016 08/2016 Company Name – City State Served first-hand liaison 250+ students facilitate smooth transition NC State University Facilitated parent panels, conducted student small groups led guided tours incoming first years Trained diversity inclusion workshops foster inclusive welcoming community students Enhanced written oral communication skills throughdaily public speaking email communication. CurrentUniversity Programs Lead 12/2019 Company Name – City State Develop university recruitment strategy LexisNexis North America proactively build talent pipeline key skillsets increase brand awareness target markets Played key role launching company's first program new graduate FTE hires Expanded company intern program less 10 50+ interns Communicate internal stakeholders determine people strategy campus hiring targets per function/location Develop relationships key university partners build campus brand position company employer choice Create targeted outreach engagement strategies schools offer competitive talent, focus D&I, align business priorities Attend on-campus virtual career fairs, events, hack-a-thons Manage budget university recruitment related expenses Measure evaluate ROI cycle determine go-forward investment. Education Bachelor Science Business Administration – Human Resource Management, Psychology 05/2018 North Carolina State University City State Graduated Summa Cum Laude, GPA: 3.9 Work History CurrentUniversity Programs Lead 12/2019 Company Name – City State Develop university recruitment strategy LexisNexis North America proactively build talent pipeline key skillsets increase brand awareness target markets Played key role launching company's first program new graduate FTE hires Expanded company intern program less 10 50+ interns Communicate internal stakeholders determine people strategy campus hiring targets per function/location Develop relationships key university partners build campus brand position company employer choice Create targeted outreach engagement strategies schools offer competitive talent, focus D&I, align business priorities Attend on-campus virtual career fairs, events, hack-a-thons Manage budget university recruitment related expenses Measure evaluate ROI cycle determine go-forward investment. HR Associate 07/2018 12/2019 Company Name – City State Conducted full lifecycle university recruitment (sourcing, screening, selecting, hiring, onboarding) Learned multiple HRIS systems recruiting platforms including Workday, Taleo Handshake Led company internship program facilitated training interns across different functions locations Served student liaison company hackathon grew participation 20 100+ attendees Proactively communicated business partners, hiring managers, external candidates quickly resolve issues ensure overall positive recruitment experience Gained proficiency variety HR tasks include strong understanding compensation benefits, training development, employee relations, regulatory compliance. HR Intern 09/2016 12/2017 Company Name – City State Co-developed university recruitment strategy Raleigh-based hires researching universities local events, attending career fairs, executing social media strategy support branding, serving campus liaison annual company hackathon actively tracking funnel 500+ intern applicants assist candidate selection process Learning Development: Partnered VP Talent Development create present leadership sustainment webinar Zenger Folkman 360 feedback participants Workforce Planning: Used MS Excel create enhanced data structure product manager career framework deployment Employee Relations: Implemented, tested, conducted surveys newly introduced scavenger hunt app part employee onboarding 2.0 development plan. Orientation Leader 06/2016 08/2016 Company Name – City State Served first-hand liaison 250+ students facilitate smooth transition NC State University Facilitated parent panels, conducted student small groups led guided tours incoming first years Trained diversity inclusion workshops foster inclusive welcoming community students Enhanced written oral communication skills daily public speaking email communication. Affiliations Active Member SHRM Volunteer Prevent Blindness NC Director New Members Delta Gamma Sorority Skills Recruiting Onboarding Project Management Event Planning Employee Relations Teamwork/Collaboration Training Development Public Speaking Social Media Marketing ADP Workday Microsoft Office Suite, ADP, benefits, branding, budget, oral communication, competitive, email, Employee Relations, Event Planning, focus, hiring, HRIS, HR, leadership, Marketing, MS Excel, Microsoft Office Suite, product manager, Project Management, Public Speaking, Recruiting, recruitment, researching, strategy, Teamwork, workshops, written | HR |
ADMINISTRATIVE ASSISTANT Summary To acquire challenging position reputable agency allow opportunity showcase develop skills gain experience. Highlights Bilingual- Fluent English Spanish Active U.S. Security Clearance granted March 2013 JPAS access Experience living abroad Quito, Ecuador Ability plan, organize, coordinate direct Technical Proficiency Macintosh Windows Software Microsoft Office: Word, PowerPoint, Excel, Outlook Adobe Creative Suite 5: InDesign Photoshop SharePoint Social Media Experience Company Name City State Administrative Assistant 08/2013 Current I directly support Hospitality sector attend weekly conference calls I record draft meeting minutes later distribution amongst team. I create edit monthly reports current hospitality projects InDesign review proper accuracy. I receive invoices multiple projects I responsible compiling information forwarding Project Manager approval distributing invoice packages. I schedule coordinate appointments sector meetings needed. I assist office setting conference calls transferring calls appropriate person. I developed various correspondences, spreadsheets drafted RFPs, RFIs project contracts. I successfully managed coordinate direct group conferences. I send Courier/ FedEx/Mail needed Project Managers update internal vendor contact list. Company Name Consular Visa Clerk 05/2013 07/2013 (Bureau International Narcotics Law Enforcement Affairs Section, previously known NAS). I assisted INL Officer coordinating managing meetings travel arrangements. I provided travel support several agencies assisting inquiries regarding lodging meals per diem rates. I processed submitted Temporary Duty Assignment (TDY) authorizations reimbursement vouchers government groups responsible making sure participants traveling proper legal documentations travel. I directly conducted personnel inquiries obtain information number different offices, internally externally. I successfully arranged foreign travel reservations prepared official documentation pertaining governmental training. I assisted compiling personal information order prepare vetting requests forms. I supervised escorted non-cleared General Services Office maintenance warehouse personnel security controlled access areas locations within mission facilities grounds. I responsible preparing ensuring materials entering CAA secured areas inspected designated officer. I assisted Diplomatic Security office keeping detailed record non-cleared personnel 1 worked facilities. I responsible drafting, editing publishing U.S. Embassy's weekly newsletter. I able utilize knowledge graphics design layout update newsletter. I assisted CLO maintaining updating printed materials office CLO web-site. I attended community-wide events take photographs promote events Embassy community network local vendors future partnership. I successfully coordinated promoted group excursions destinations various cities Ecuador. I reviewed Non-Immigrant Visa applications ensure proper completion accuracy. I responsible overseeing verifying applicants' data I managed visa printing Consular Consolidated Database. I assisted American Citizens Service section data-entry, based documentation provided travelers. Company Name City State Catering Sales Intern 01/2012 05/2012 I involved marketing analysis event planning catered events. I assisted Catering Sales Manager client site visits distribution promotional material. I contributed design layout venues catered events, weddings corporate events, often working weekends. I able interact potential clients staff direct calls local vendors order advertise venue promote events. Education Bachelors Arts Advertising Public Relations 2012 University Tampa University Tampa 2008-2012 Bachelors Arts Advertising Public Relations High School Diploma Knowledge 2008 Antilles High School Antilles High School 2004-2008 High School Diploma Knowledge, Experience Skills Competent oral, written interpersonal communication skills Ability work independently team Capable handling multiple tasks simultaneously Certifications CAA Languages Bilingual- Fluent English Spanish Presentations successfully managed coordinate direct group conferences Skills Advertising, Public Relations, Excellent Multitasker, Simultaneously, Administrative Assistant, Contracts, Fedex, Indesign, Invoice, Invoices, Project Manager, Cyber Security, Excel, Microsoft Office, Microsoft Project, Microsoft Sharepoint, Ms Office, Outlook, Photoshop, Powerpoint, Sharepoint, Word, Documentation, Access, Maintenance, Security, Clo, Drafting, Liaison, Publishing, Clients, Event Planning, Marketing, Marketing Analysis, Promotional, Sales, Weddings, Arrangements, Nas, Network Attached Storage, Training, Travel Arrangements, Vouchers, Clerk, Database, Data-entry, Printing | ARTS |
LEAD SENIOR GRAPHIC DESIGNER Summary Manage multiple projects, Cross-Channel Marketing, Messaging Branding Consistency, Visual Communications, Brand Creation Reinvention, Strategies, Efficiency, Planning, Improvements, Supervise, Development, Evaluation, Sets high standard graphics designers, Implementing adapt develop new techniques, High level problem solving.Look Development: Using 3dsMax, Maya, Softimage, Vray Mental ray.3d Lighting Shaders: Intimate knowledge Vray, Mental ray creating using image based lighting, traditional lighting, hybrids.3D Modeling: Detailed hard surface polygonal modeling 3dsMax, Maya Softimage (automotive, mechanical, product architectural). Cleanup model prep, optimization modifications existing models.General 3d: General scene setup, optimization prep work 3dsMax, Maya, Softimage. Vray Mental ray. Camera previz work, lighting, shading, painting textures, UVW mapping, modeling, rendering. Highlights Autodesk 3DS Max Autodesk Maya Vray Mental ray Adobe Photoshop Adobe After Effects Adobe Illustrator Adobe Flash Adobe Lightroom Strong knowledge Joomla (Wordpress) CMS (HTML, Flash) SEO Google top 10 positionExperience MAC Windows platform Adobe DreamweaverAdobe FlashArtiosCADZbrushKeynoteMicrosoft OfficePowerPointSolidWorks Accomplishments Designed implemented special art project [Organization Name] Formulated inclusive design manual reference guide [Number] design templates. Experience 07/2014 Current Company Name － City State Lead Senior Graphic Designer Using 3dsMax, Maya, Softimage, Vray Mental ray. 3d Lighting Shaders: Intimate knowledge Vray, Mental ray creating using image based lighting, traditional lighting, hybrids. 3D Modeling: Detailed hard surface polygonal modeling 3dsMax, Maya Softimage (automotive, mechanical, product architectural). Cleanup model prep, optimization modifications existing models. General 3d: General scene setup, optimization prep work 3dsMax, Maya, Softimage. Vray Mental ray. Camera previz work, lighting, shading, painting textures, UVW mapping, modeling, rendering. Identified resources needed assigns individual responsibilities Reviews enhanced deliverables prepared team passing client Effectively applies methodology enforces project standards Analyzed customized project profitability, utilization Provided detailed direction designers Set high standard graphic designers Advised minimize exposure risk project Advanced visualization packaging Chaired products best selling brands companies like: McDonalds, Coca Cola, KFC, Jack Daniels, Kraft Foods, Hershey's, Winchester, Nestle, Blizzard, CVS Pharmacy, Wallgrens, John Deere, Kellog's, United Airlines, Gentelman Jack, Optimum Nutrition, Bayer, SC Johnson, Smirnoff, Miller, Fisher, Off etc. 01/2014 07/2014 Company Name － City State Project Manager Identified resources needed assigns individual responsibilities Reviews deliverables prepared team passing client Effectively applies methodology enforces project standards Analyzed project profitability, utilization Provided detailed direction designers Assisted education development designers Set high standard graphic designers Minimize exposure risk project 3D visualization packaging 3D modeling 3D texturing 3D lighting 3D Animations Web development graphic design company website Chaired products best selling brands companies like: Dunkin Donuts, Sony, American Eagle, Bulova, True, Burt's Bees, Loreal, Gatorade, Herbalife, Hitachi, Algida, Dior, Yankee Candle, Nicki Minaj, Bentley. 09/2013 01/2014 Company Name － City State Graphic Designer Designed printed online interactive sales marketing collateral. Created visuals appeal leaders big data high-tech world. 07/1995 06/2013 Company Name － City State Creative Director Interacted Modelers developcreative concepts executions assigned products Possessed solid understanding science market dynamics assigned products Worked closely account executives schedule monitor projects Provided accurate time cost estimates tactic Adapted develop new techniques Supervision obtaining correct colors systems Supervision packaging designers engineers Advised client technical visual recommendations and/or issues Helped facilitate input creative meetings Assisted making presentations client Responsibilities: Staff Development Provided detailed direction designers Assisted education development designers Set high standard graphic designers. Education 2005 WSSS COLLEGE Suwalki － City State Poland Master Arts Computer Graphics Computer Graphics 2002 WSSS COLLEGE IN SUWALKI － City State Poland Bachelor Arts Computer Graphics Computer Graphics Skills 3D, 3D Modeling, 3DS Max, Adobe, Adobe After Effects, Adobe Photoshop, automotive, CMS, SC, client, CVS, direction, Dreamweaver, Flash, graphic, HTML, http, Adobe Illustrator, image, Lighting, MAC, market, Maya, mechanical, meetings, Microsoft Office, PowerPoint, Windows platform, modeling, optimization, packaging, painting, Camera, presentations, rendering, selling, Softimage, SolidWorks, Staff Development, Supervision, Web development graphic design, website | DESIGNER |
WELLNESS DIRECTOR Professional Summary Skills SKILLS Body composition evaluations Telehealth experience Group Instruction One-on-one coaching Health education Data management Supervision Planning Coordination Training Development Leadership Compassion Conflict resolution CERTIFICATIONS Group Fitness Instructor, NIFS Certified Certified Therapeutic Exercise Specialist, ACE Certified Yoga, Tai Chi, Spin, TRX, Behavior Modification, Parkinson's, Health Wellness, Aquatics NETA, Aquatic Exercise Science ACE Certified, Mixed Martial Arts Boxing certified Inspector, Association Boxing Commissioners. Accounting, HR, Promotion Administrative, Instructor, Public relations Arts, Instruction, Quality Budgets, Leadership, Quality control Business operations, Managing, Relationship-building Coaching, Marketing, Safety Chi, Market, Sales Interpersonal, Access, Statistics Excellent, NETA, Supervision Communication, Organizational, Team player Conflict resolution, Personnel, Trainer Clients, Camera, Video Data management, Policies, Composition Delivery, Presentations Educator, Pricing Finance, Processes Financial, Profit Forms, Program development Functional, Progress Work History WELLNESS DIRECTOR 09/2015 Current Company Name – City State Helped clients set achieve health wellness goals. Conducted group wellness presentations classes 80+ participants. Demonstrated safe correct forms exercise piece equipment. Conducted needs assessments surveys determine interest satisfaction wellness fitness programs, events services. Met exceeded monthly revenue training goals. Performed screenings every month markers blood pressure, weight BMI. Conducted needs assessments surveys determine interest satisfaction wellness fitness programs, events services. Demonstrated safe correct forms exercise piece equipment. Built strong relationships members promote health, wellness available services. Conducted group wellness presentations classes 80+ participants. Helped clients set achieve health wellness goals. Eliminated downtime maximized revenue providing top project quality control. 01/2009 Current Company Name – City State Expanded cross-functional organizational capacity collaborating across departments priorities, functions common goals. Maximized productivity keeping detailed records daily progress identifying rectifying areas improvement. Explained taught regulations rules athletes coaches. Verified accuracy score calculations winners announced. Communicated athletic regulation staff, athletes trainers. Collected daily reports improved efficiency athletic events. Inspected equipment compliance safety event regulations. Established clear benchmarks performance monitored individual athlete progress. Educated athletes, trainers fellow athletic regulation co-workers rules regulations. Reviewed video playbacks slow-motion camera footage evaluate calls judge appeals. Calculated athlete event statistics rolling basis event. Monitored play times elapsed time particular events, stopping clocks meet regulatory requirements. Educated mentored 20+ co-workers policy procedures high pressured events. Improved athlete medical outcomes delivery care improved clinical quality processes. 09/2000 Current Company Name – City State Adapted classes meet expectations interests members, resulting improved participation. Consulted clients define personal health needs, formulate effective fitness, nutritional rehabilitation plans improve overall well-being. Modified workout plans according fitness levels medical considerations. Broadcasted information events, gym classes community offerings. Coordinated healthy safe use fitness tools, equipment spaces prevent injuries. Worked independently member cohesive team support individual needs. Supported program development adding new exciting classes facility schedules. Taught staff participants proper methods best use equipment meet individual fitness goals. Applied performance data evaluate improve operations, target current business conditions forecast needs. Stayed current market trends determine optimal pricing goods services capitalize emerging opportunities. Established, optimized enforced business policies maintain consistency high-quality standards across multiple vendor operations. Used knowledge market trends create value-added solutions resulting 80% increase service utilization. Directed business operations maintain improve company financial gains. Managed day-to-day business operations, including accounting, finance, HR, marketing public relations. Devised, deployed monitored processes boost long-term business success increase profit levels. Set, enforced optimized internal policies maintain efficiency responsiveness demands. Recruited, hired trained initial personnel, working establish key internal functions outline scope positions new organization. Founded managed business operations, growing revenue personal training on-site group fitness instruction major business companies its' employee base include staff families. Applied performance data evaluate improve operations, target current business conditions forecast needs. Maintained up-to-date administrative records monitor operational conditions. Managed key accounts, including developing sales presentations promotion initiatives drive product sales increase brand awareness. Enhanced operational efficiency productivity managing budgets, accounts analyzing company needs industry trends. Education Bachelor Science Natural Health Studies 05/2007 Clayton College Natural Health City State Work History WELLNESS DIRECTOR 09/2015 Current Company Name – City State Helped clients set achieve health wellness goals. Conducted group wellness presentations classes 80+ participants. Demonstrated safe correct forms exercise piece equipment. Conducted needs assessments surveys determine interest satisfaction wellness fitness programs, events services. Met exceeded monthly revenue training goals. Performed screenings every month markers blood pressure, weight BMI. Conducted needs assessments surveys determine interest satisfaction wellness fitness programs, events services. Demonstrated safe correct forms exercise piece equipment. Built strong relationships members promote health, wellness available services. Conducted group wellness presentations classes 80+ participants. Helped clients set achieve health wellness goals. Eliminated downtime maximized revenue providing top project quality control. 01/2009 Current Company Name – City State Expanded cross-functional organizational capacity collaborating across departments priorities, functions common goals. Maximized productivity keeping detailed records daily progress identifying rectifying areas improvement. Explained taught regulations rules athletes coaches. Verified accuracy score calculations winners announced. Communicated athletic regulation staff, athletes trainers. Collected daily reports improved efficiency athletic events. Inspected equipment compliance safety event regulations. Established clear benchmarks performance monitored individual athlete progress. Educated athletes, trainers fellow athletic regulation co-workers rules regulations. Reviewed video playbacks slow-motion camera footage evaluate calls judge appeals. Calculated athlete event statistics rolling basis event. Monitored play times elapsed time particular events, stopping clocks meet regulatory requirements. Educated mentored 20+ co-workers policy procedures high pressured events. Improved athlete medical outcomes delivery care improved clinical quality processes. 09/2000 Current Company Name – City State Adapted classes meet expectations interests members, resulting improved participation. Consulted clients define personal health needs, formulate effective fitness, nutritional rehabilitation plans improve overall well-being. Modified workout plans according fitness levels medical considerations. Broadcasted information events, gym classes community offerings. Coordinated healthy safe use fitness tools, equipment spaces prevent injuries. Worked independently member cohesive team support individual needs. Supported program development adding new exciting classes facility schedules. Taught staff participants proper methods best use equipment meet individual fitness goals. Applied performance data evaluate improve operations, target current business conditions forecast needs. Stayed current market trends determine optimal pricing goods services capitalize emerging opportunities. Established, optimized enforced business policies maintain consistency high-quality standards across multiple vendor operations. Used knowledge market trends create value-added solutions resulting 80% increase service utilization. Directed business operations maintain improve company financial gains. Managed day-to-day business operations, including accounting, finance, HR, marketing public relations. Devised, deployed monitored processes boost long-term business success increase profit levels. Set, enforced optimized internal policies maintain efficiency responsiveness demands. Recruited, hired trained initial personnel, working establish key internal functions outline scope positions new organization. Founded managed business operations, growing revenue personal training on-site group fitness instruction major business companies its' employee base include staff families. Applied performance data evaluate improve operations, target current business conditions forecast needs. Maintained up-to-date administrative records monitor operational conditions. Managed key accounts, including developing sales presentations promotion initiatives drive product sales increase brand awareness. Enhanced operational efficiency productivity managing budgets, accounts analyzing company needs industry trends. Certifications CERTIFICATIONS Group Fitness Instructor, NIFS Certified Certified Therapeutic Exercise Specialist, ACE Certified Yoga, Tai Chi, Spin, TRX, Behavior Modification, Parkinson's, Health Wellness, Aquatics NETA, Aquatic Exercise Science ACE certified, Mixed Martial Arts Boxing certified Inspector, Association Boxing Commissioners. Skills Accounting, administrative, Arts, budgets, business operations, coaching, Chi, interpersonal, excellent Communication, Conflict resolution, clients, Data management, delivery, educator, finance, financial, forms, functional, HR, Instructor, Instruction, Leadership, managing, marketing, market, access, NETA, organizational, personnel, camera, policies, presentations, pricing, processes, profit, program development, progress, promotion, public relations, quality, quality control, relationship-building, safety, sales, statistics, Supervision, team player, trainer, video, composition Additional Information Enthusiastic wellness fitness professional experienced personal fitness training throughout age groups, group instruction strong background therapeutic exercise. Hardworking dedicated team player excellent communication relationship-building skills. Known personable demeanor determined attitude. A fitness instructor personal trainer 20 years successful experience preparing clients life long journey health wellness. Recognized consistently performance excellence contributions success health wellness industry. Strengths building interpersonal relationships seasoned ACE NETA certified group fitness instructor multiple areas (i.e. Tai chi, yoga, spin, TRX), certified personal trainer therapeutic exercise specialist. Multi-talented fitness leader successful history helping individuals backgrounds abilities improve health, fitness overall well-being. Knowledgeable healthy eating, exercise programs good lifestyle choices. Adept leading groups individual coaching sessions promote wellness. Excellent educator adept working people skills levels improve physical strength, stamina health. ACCOMPLISHMENTS Collaborated multidisciplinary teams development community health wellness programs promote positive outcomes. Supervised team 5 staff members. Documented improved community access led increases multiple user accessibility promoted long-term community engagement. | FITNESS |
MIDDLE SCHOOL PRINCIPAL Executive Profile To obtain job continues expand administrative experience working staff, students parents develop shared vision leading school community achieving goals. I firmly believe children deserve every opportunity learn positive, supportive environment well multitude opportunities discover explore areas interest helping develop well-rounded individual succeed twenty-first century. I believe true leaders exhibit habits mind model expectations employees. I believe two critical components successful leadership positive relationships transparency. Skill Highlights Leadership/communication skills Human resources Employee relations Self-motivated Customer-oriented Training Development Team Player Organizational Skills Performance Evaluations Core Accomplishments MS/HS Language Arts Psychology Teacher At-Risk Program Coordinator North Central Accreditation Team Building Co-Chairperson Editor district's newsletter, Signal Student Council Advisor Odyssey Mind Coach Cheerleading Coach MS Track Coach CURRICULA, ASSESSMENT AND DATA MANAGEMENT EXPERIENCE AND TRAINING Training current state laws regulations public special education. Trainings current state laws regulations evaluation, Teachers' Tenure Act, corrective discipline employees. Implemented The Thoughtful Classroom Teacher Evaluation System, MCEE pilot program University Michigan. Principals' NCLB Title I Boot Camp. Extensive training best instructional practices classroom, including Superintendents Classroom, Research Adolescent Brain impacts classroom, 21st century skills classroom, Nonviolent Crisis Intervention. Classroom observation evaluation training including, Three Minute Classroom Walk-through, Classroom Walk-through, Charlotte Danielson, The Thoughtful Classroom Teacher. Using data drive instruction classroom, including Data 4 Student Success, National Middle School Conference, Data Teams, Summer Learning Data Retreat. Professional Development becoming successful building leader education, including Cognitive Coaching, Second Order Change Distributive Leadership, How Leadership Influences Student Learning, In Search School Leadership, Cultivating Climate Change, Teacher Leader Skills. Student transition middle school high school. Determining, implementing monitoring school improvement processes, goals activities. Framework Understanding Poverty work families students living circumstances. Implementing monitoring reading writing workshops secondary classroom using Lucy Calkins, Daily 5, Café, John Collins Writing program Reading Apprenticeship: Rethinking Secondary Literacy Strategies Classroom. School Safety Training Emmett Township Calhoun County Sherriff Departments Harper Creek Middle School met AYP every year. Professional Experience Company Name July 2008 June 2015 Middle School Principal City State Supervised evaluated certified non-certified staff. Implemented pilot program MCEE new staff evaluation model. Supervised general special education teachers maintained accountability meeting legal expectations students IEP, 504, Title I services, at-risk services. Planned implemented book studies MS teachers: What Great Teachers Do Differently, Todd Whitaker 2008 Jigsaw format multiple resources differentiation 2009 Effective Grading Practices, Doug Reeves 2011 A Framework Understanding Poverty, Ruby Payne 2012 Mentored teachers, counselors, social workers, student support specialists vice principal. Provided professional development classroom support use district building curricula, including Lucy Calkins, Daily 5, CMP, BCAMSC Kits, John Collins Writing. Empowered staff work school improvement teams professional learning communities focusing using student data drive instructional decisions. Analyzed student data facilitated instructional decisions based data MS teachers. Developed maintained culture focused student learning. Communicated parents regarding academic, behavioral emotional issues regarding students. Supervised maintained athletic program HCMS. Planned educational meetings parents regarding curriculum social issues facing children. Facilitated Title I audit met requirements changes required. Mediated resolved student issues students staff. Participated contributing member Administrative Team including, limited district professional development. Collaboratively worked staff design implement varied interventions blending RTI model new middle school schedule servicing children identified at-risk. Worked staff develop differentiated instructional approach teaching learning within classrooms. Company Name August 2005 July 2008 Assistant Middle School Principal City State Evaluated certified non-certified staff. Supervised multiple extra-curricular activities middle school students. Assisted planning implementing transition activities blending fifth sixth grade teachers, students, families middle school. Assisted planning implementing school improvement professional development MS staff. Supervised special education teachers maintained accountability meeting legal expectations IEP. Educated students families academic behavioral expectations students middle school. Handled student staff disciplinary issues. Worked cooperatively multiple employees district. Provided professional development district bus drivers build positive relationships students order establish maintain behavioral expectations transporting students. Company Name June 1999 July 2005 High School Language Arts Teacher City State K-12 Career Preparation Coordinator. Coordinator HS At-Risk Programming. Freshmen Class Advisor. Company Name August 1994 June 1999 Student Government Advisor City State School Improvement Team Committee Chairperson. OEA Negotiating Team member. Education Western Michigan University December 2000 Master Arts Educational Leadership City State Educational Leadership Hillsdale College May 1993 Bachelor Arts English Psychology City State English Psychology Secondary Teaching Certificate Interests Advanced Math 7 Algebra I added MS Curriculum Lego Robotics Girls Run National Junior Honor Society HCMS participates American Heart Association's Red Out Game Additional Clubs added middle school: Football, Lacrosse, Competitive Cheerleading VOLUNTEER EXPERIENCE Girls Run, Calhoun County, MI American Heart Association, Kalamazoo, MI Professional Affiliations Michigan Association Secondary School Principals National Association Secondary School Principals Association Supervision Curriculum Development Harper Creek Optimist Club Additional Information Advanced Math 7 Algebra I added MS Curriculum Lego Robotics Girls Run National Junior Honor Society HCMS participates American Heart Association's Red Out Game Additional Clubs added middle school: Football, Lacrosse, Competitive Cheerleading VOLUNTEER EXPERIENCE Girls Run, Calhoun County, MI American Heart Association, Kalamazoo, MI Skills academic, Administrative, approach, book, drivers, legal, meetings, Negotiating, Programming, Teaching | ARTS |
SALES AND BUSINESS DEVELOPMENT Executive Summary Sales management professional 15 years business management roles. Demonstrates passion building relationships, cultivating partnerships growing businesses. Core Qualifications Business Development Project Management B2B Sales Continuous Improvement Expert Staff Development Training Operations Management Quality Auditor Customer Service Management Process Management Operations management Professional Experience Sales Business Development February 1753 Company Name － City State Build Client Brand Image Drivie Profits Generate B2B revenue streams drip emails cold calls Successfully target approach various businesses groups educate client services, create positive image client brand driving incremental sales profit. Target geo-specific communities businesses. schedule appointments staff, introduce special promotions, provide special incentives. Leverage unique Order Management system proper monitoring fulfillment Successfully utilize follow-up campaigns foster relationships Generate campaign analysis reporting ROI client objective goals Sales/Project Manager February 1753 Company Name － City State Directed strategic initiatives exceed contracted business objectives Executed end end customer experience management, estimating, art renderings, code ordinance verification, order fulfillment, production management, subcontracting coordinating local installers, billing sales projections reporting. Surpassed revenue goals growing sales incrementally 265K May 600K August. Brand Manager Volvo Genuine Parts/District Parts Manager February 1753 Company Name － City State Grew sales C class Dealers 13% two US regions year year. Executed consistency direction Volvo Brand throughout supply chain. Identified, developed evaluated marketing strategies based knowledge company objectives market trends. Exceeded departmental sales margin objectives, developed availability improvements, designed PMR origination tracking kpi's, improved technical support innovation Vehicle Modular Teams. Worked nationally Parts organization formulate policies procedures profitable, efficient customer focused. Served liaison support field organization product offerings, stocking levels, technical problems part problems. Represented Volvo Brand accomplishments sanctioned National Truck Shows Regional Supplier meetings. Trained 56 Dealerships best practices following: online sales, market penetration, business modeling, ROI Outside Sales throughout United States Canada. VAS Parts Manager Company Name － City State Positions Held: Report Manager 1999, promoted Database Administrator 2000, promoted Business Analyst 2001, promoted Parts Quality Supervisor 2002, promoted Customer Service Manager 2004. Successfully managed activities 17-20 direct reports 24/7 call center environment. Interviewed, hired trained new quality customer service representatives. Improved service quality increased sales developing strong knowledge company's products services. Implemented new E-business program Cisco VOIP system Routinely prepared evaluated CRM reports identify problems areas improvement. Developed implemented ISO COPC policies, procedures process improvement initiatives improve retention rates increase customer satisfaction. Effectively communicated team members maintain clearly defined expectations. Successful Lead Auditor team brought VPNA ISO Certification. Developed, Measured, Analyzed Maintained process control KPI's manage business processes using COPC, Six Sigma methodologies based business systems model. Education Supply Chain Management University North Carolina － City State Post-Baccalaureate Supply Chain Management, coursework Bachelor Science Sport Management Guilford College － City State Skills Appointment Setting, Art, B2B, Billing, Business Analyst, Business Development, Business Modeling, Business Operations, Business Process Expert, Business Systems, Call Center Manager, Coaching, Cost accounting, Customer Relations, Customer Service Expert, Database Administrator, E-business Director, Estimating, Innovation, Inventory Control, ISO, Team Leader, Logistics, Managing, marketing, market, meetings, 2000, Outside Sales, policies, POS, process control, process improvement, production management, program implementation, project management, Quality, reporting, research, retail, Sales, scheduling, Six Sigma, Supervisor, Supply Chain Management, Teacher, technical support Sales Software: Salesforce.com Desktop Publishing Software: Photoshop, Illustrator | BUSINESS-DEVELOPMENT |
TSO/FLOATER Career Overview To obtain position provide family finishing call duty term service I indebted country Honor Pride… IT specialist versed software administration data communications. Highly skilled Personal Computer Support Technician offering vast knowledge network security desktop, server internet levels. Efficient organized surveillance professional 7 years security safety compliance. Extensive security guard training. well MP training (Military Police) Quality-focused efficient Cook adept preparing plating food high energy, fast-paced kitchens.Line Cook 10 years experience high-pressure culinary environments. Skilled preparing large volumes food quickly efficiently. Seeking use culinary skills expertise prepare special variety dishes professional, rewarding environment. Qualifications Sun Certified Java Developer (SCJD) Technical help desk experience CISCO Certified Network Associate (CCNA) Strong analytical skills GUI tools UNIX/LINUX Strong collaborative skills Web content management Proficiency TCP/IP protocols Document management Optimizing performance tuning Testing Excellent problem solving skills Knowledge streaming video platforms Technical Skills Skills Experience Total Years Last Used Proficient Word, Excel, powerpoint Personal Computer Support Technician 12 2008 Accomplishments Strategy Planning Developed communicated Web site usage, security policies standards users. Established policies procedures publishing Web pages applications conjunction content creators sales staff. IT Training Successfully trained 25 employees use new operating system. Network Security Planned, installed, maintained optimized documentation LAN/WAN/VPN network hardware software, security systems communication links. Managed clients network LAN/WAN hardware including routers, switches, load balancers wireless networking equipment. Work Experience 12/2009 05/2011 TSO/Floater Company Name － City State G4S leading name security solutions private sector. It employs those. seeking protect others nation's important buildings. Patrolled facility served general security presence visible deterrent crime rule infractions.Reported incidents, accidents medical emergencies law enforcement.Responded quickly medical emergencies, bomb threats fire alarms.Issued security badges visitor passes guests.Checked passes credentials persons seeking enter property.Continuously monitored security cameras fire, building alarm systems. My duties included Observing Reporting movement sectors, checking ID Badges. Contractors coming going, well securing everything within post I. properly relieved another Security Officer. 08/2008 03/2009 Customer Service Representative Company Name － City State Collected customer feedback made process changes exceed customer satisfaction goals.Made reasonable procedure exceptions accommodate unusual customer requests.Provided accurate appropriate information response customer inquiries.Demonstrated mastery customer service call script within specified timeframes.Formulated enforced Service Center policies, procedures quality assurance measures. 01/2009 01/2015 N/A Aviation Mechanic/Military Police Officer Company Name － City State Trained instructed subordinates supported units transitioning unit. Determined elevation grid azimuths maps map overlays.Effective decision-maker high-pressure environments.Managed receipt, storage issue ammunition processes.Patrolled areas allowed restricted area access authorized personnel.Led military police teams support battlefield operations.Maintained complete accountability redeployment sensitive items communication equipment.Maintained rifles, machine guns, mortars hand grenades.Evaluated terrain recorded topographical information. Education Training 2004 Diploma Personal Computer Support Technician Lincoln Technical Institute － City State united states 3.2 GPA Emphasis Mous Training 2003 Certificate Electronic Systems Technician Job Corps － City State United States Coursework Industrial Manufacturing, Safety Engineering, Tooling Technology Manufacturing Process TechnologyCoursework Electrical Industrial Engineering 1998 Diploma General Education Fairmont Heights High School － City State United States Skills | AVIATION |
MULTIMEDIA SALES CONSULTANT Professional Summary Experienced Marketing/Sales Consultant looking leverage 35 years marketing/sales/production, professional Consultant role Baton Rouge area. Strong analytical problem-solving abilities outstanding team management skills. Track record achieving exceptional results reaching goals maintaining strong relationships customer base. Skills Persuasive negotiator Highly organized Analytical Excellent work ethic Strategic account development Enthusiastic networking Strong interpersonal skills Detailed-oriented Resolution-oriented Energetic Driven Positive outlook Proficient Excel, Strata, AdMall, Power Point, Salesforce, Mactive, Comscore Google Analytics Work History Multimedia Sales Consultant 09/2018 06/2019 Company Name – City State Worked clients understand requirements provide exceptional advertising service Evaluated inventory delivery needs, optimizing strategies meet customer demands Assessed client needs determine suggest relevant product solutions alignment client budgets schedules Forged nurtured impactful relationships customers cultivate loyalty, boosting customer satisfaction Stayed knowledgeable latest digital platform, including SEO, SEM, OTT, PPC innovations technological advancements various training methods Multimedia Sales Consultant 06/2017 08/2018 Company Name – City State Performed initial client assessment analysis begin research process Delivered high level service clients maintain extend relationships future business opportunities Built strengthened relationships new existing accounts drive revenue growth Solved customer challenges offering relevant print digital products services Effectively communicated clients using well-developed interpersonal skills, helped improve relationships rapport Monitored service sale implemented quick effective problem resolutions Identified new business opportunities cold calling, networking, marketing prospective database leads Asked appropriate open-ended questions discover prospects' needs requirements Helped local clients expand business operations targeted advertising Outside Sales Executive 10/2016 06/2017 Company Name – City State Prospected conducted face-to-face sales calls business executives directors throughout assigned territory Attended monthly sales meetings quarterly sales training Negotiated prices, terms sales service agreements Wrote sales contracts orders obtained submitted orders processing Met existing customers review current services expand sales opportunities Maintained knowledge current sales promotions, policies regarding payment exchanges security practices Advanced Advertising Account Executive 01/2008 10/2016 CompanyName – City State Prepare deliver sales presentations new existing customers sell new advertising programs, protect increase existing advertising Prepare promotional plans, sales literature, media kits, sales contracts, using Power Point Excel Obtain study information client's products, needs, problems, advertising history, business practices offer effective sales presentations appropriate product assistance Gather relevant material bid processes, coordinate bidding contract approval Managed portfolio 30 accounts $40,000 monthly average sales Increased sales volume Ascension Parish Market $0 sales $480,000 sales volume Selected correct products based customer needs, product specifications applicable regulations Built relationships customers community promote long term business growth Handled political orders Louisiana providing clients estimates costs advertising products services Same position responsibilities Viamedia Comcast Southeast Regional area Ad Insertion company EATEL Advertising Sales Representative 07/2006 12/2008 Company Name – City State Identify, develop, evaluate marketing strategy, based knowledge establishment objectives, market characteristics, cost markup factors Negotiate contracts vendors distributors manage product distribution, establishing distribution networks developing distribution strategies Check figures, postings, documents correct entry, mathematical accuracy, proper codes Perform personal bookkeeping services Classify, record, summarize numerical financial data compile keep financial records, using journals ledgers computers As AFAE (Automotive Focused Account Executive) identify Automotive dealers market explain specific types advertising help promote products services effective way possible Same position responsibilities AdGorilla Viamedia Ad Insertion company EATEL, Bailey, Spillway Fidelity cable HH's Marketing Coordinator 04/1990 07/1996 Company Name – City State Coordinated resources craft marketing plans various projects including product launches events Wrote copy maintained compliance corporate legal guidelines Worked advertising teams create, deploy optimize marketing initiatives TV customers Planned events, including tradeshows vendor fairs, clients partners attend Built brand awareness generated leads managing internal external marketing campaigns programs Proofread marketing documentation check spelling, grammar syntax errors Developed fresh, crisp content diversify current promotional options Education Some College (No Degree) Marketing/Accounting Louisiana State University City State Affiliations Sales Marketing Executives International Member Women Media American Red Cross BR Eye Bank Auxiliary Ascension Chamber Commerce BR Food Bank St George School Church Skills Persuasive negotiator Highly organized Analytical Excellent work ethic Strategic account development Enthusiastic networking Strong interpersonal skills Detailed-oriented Resolution-oriented Energetic Driven Positive outlook Proficient Excel, Strata, AdMall, Power Point, Salesforce, Mactive, Comscore Google Analytics Work History Multimedia Sales Consultant 09/2018 06/2019 Company Name – City State Worked clients understand requirements provide exceptional advertising service Evaluated inventory delivery needs, optimizing strategies meet customer demands Assessed client needs determine suggest relevant product solutions alignment client budgets schedules Forged nurtured impactful relationships customers cultivate loyalty, boosting customer satisfaction Stayed knowledgeable latest digital platform, including SEO, SEM, OTT, PPC innovations technological advancements various training methods Multimedia Sales Consultant 06/2017 08/2018 Company Name – City State Performed initial client assessment analysis begin research process Delivered high level service clients maintain extend relationships future business opportunities Built strengthened relationships new existing accounts drive revenue growth Solved customer challenges offering relevant print digital products services Effectively communicated clients using well-developed interpersonal skills, helped improve relationships rapport Monitored service sale implemented quick effective problem resolutions Identified new business opportunities cold calling, networking, marketing prospective database leads Asked appropriate open-ended questions discover prospects' needs requirements Helped local clients expand business operations targeted advertising Outside Sales Executive 10/2016 06/2017 Company Name – City State Prospected conducted face-to-face sales calls business executives directors throughout assigned territory Attended monthly sales meetings quarterly sales training Negotiated prices, terms sales service agreements Wrote sales contracts orders obtained submittedorders processing Met existing customers review current services expand sales opportunities Maintained knowledge current sales promotions, policies regarding payment exchanges security practices Advanced Advertising Account Executive 01/2008 10/2016 Company Name – City State Prepare deliver sales presentations new existing customers sell new advertising programs, protect increase existing advertising Prepare promotional plans, sales literature, media kits, sales contracts, using Power Point Excel Obtain study information client's products, needs, problems, advertising history, business practices offer effective sales presentations appropriate product assistance Gather relevant material bid processes, coordinate bidding contract approval Managed portfolio 30 accounts $40,000 monthly average sales Increased sales volume Ascension Parish Market $0 sales $480,000 sales volume Selected correct products based customer needs, product specifications applicable regulations Built relationships customers community promote long term business growth Handled political orders Louisiana providing clients estimates costs advertising products services Same position responsibilities Viamedia Comcast Southeast Regional area Ad Insertion company EATEL Advertising Sales Representative 07/2006 12/2008 Company Name – City State Identify, develop, evaluate marketing strategy, based knowledge establishment objectives, market characteristics, cost markup factors Negotiate contracts vendors distributors manage product distribution, establishing distribution networks developing distribution strategies Check figures, postings, documents correct entry, mathematical accuracy, proper codes Perform personal bookkeeping services Classify, record, summarize numerical financial data compile keep financial records, using journals ledgers computers As AFAE (Automotive Focused Account Executive) identify Automotive dealers market explain specific types advertising help promote products services effective way possible Same position responsibilities AdGorilla Viamedia Ad Insertion company EATEL, Bailey, Spillway Fidelity cable HH's Marketing Coordinator 04/1990 07/1996 Company Name – City State Coordinated resources craft marketing plans various projects including product launches events Wrote copy maintained compliance corporate legal guidelines Worked advertising teams create, deploy optimize marketing initiatives TV customers Planned events, including tradeshows vendor fairs, clients partners attend Built brand awareness generated leads managing internal external marketing campaigns programs Proofread marketing documentation check spelling, grammar syntax errors Developed fresh, crisp content diversify current promotional options | ADVOCATE |
ASSISTANT INFORMATION TECHNOLOGY (IT) DIRECTOR Summary A high performing energetic portfolio, program, project management professional proven track record consistent commendations delivering large-size mission critical programs projects excellent quality political lean environments. Innovative leader adept agile strategic planning analysis optimize operations push forward new business initiatives winning collaborative approach. Highlights Management information systems Project development lifecycle Process improvement Risk management Natural leader Quality assurance control Unsurpassed work ethic Cost reduction containment Systems implementation Experience January 2011 Current Company Name City State Assistant Information Technology (IT) Director Led organization towards eligibility eHealth Exchange Information Network allow county providers exchange patient information federal agencies non- federal organizations secure, trusted, interoperable network. Completed detailed survey county's privacy, security, confidentiality, information exchange policies part onboarding process execution Data Use Reciprocal Agreement. Facilitated processing Entrust Subscriber Agreement (public certificates keys) documents. Outcome: Upon submission application, eHealth Exchange Committee awarded county immediately "eligible" participate eHealth Exchange Network due comprehensiveness documentation. Accelerated organizations participation nationwide quality efforts maturity surveys energizing staff, enhancing organization's status, improving customer services process. Outcome: Application review processes expedited. Organization awarded Stage 6 Maturity (from Stage 2) Electronic Medical Record (EMR) Adoption less 3 months. January 2007 December 2010 Company Name City State IT Supervisor Executed enterprise information technology strategy worked closely partnered Health Services CIO stakeholders (clinical, business, detention) establish project program governance, understand document business needs, advocate effective application deployment strategies, develop high level project road maps. Outcome: Clear project prioritization throughout enterprise addressed limited resource issues. Sample projects: Appointment Reminder System, Document Imaging System, Timekeeping System, Wristband ID Deployment, Dictation System, Materials Management. Supervised, led, coached, mentored approximately 12 25 Application Support Project Management staff phases IT operations project lifecycle using Lean agile project management methodologies. Outcome: Stronger project visibility customer relationships; maturity terms organizational project management service management methodologies; expedited help desk ticket resolution minimizing project risks. Sample Project-related skills shared staff: Project Charter, Project Timeline, Resource Allocation, Issues Documentation, Communications Technique, Lessons Learned, Release Checklist, others. July 2005 December 2006 Company Name City State Senior Management Information Systems Analyst Developed comprehensive map fit-gap review analysis clinical workflow electronic medical records requirements different ambulatory detention facilities Santa Clara County. Outcome: Enhanced staff awareness existing processes steps needed attain towards future state better clinical flow, improved inmate care effective implementation electronic medical record (EMR). Led cross-functional multi-dimensional Lean Six Sigma process improvement team composed clinical business staff completed gap analysis streamline expedite Operating Room (OR) scheduling billing processes. Outcome: Bills resubmitted processed within week improved revenue dramatically. December 2000 June 2005 Company Name City State Program Administrator Defined, managed, owned three year IT project program roadmap, project features prioritization, release strategy web enablement 20/7 statewide enterprise case management, reporting, payment system (for 6,000 health human services providers public private sectors) including successful on-boarding tenants 300% expansion user database minimal workflow interruption. Outcome: Public private service providers able use case management system able provide day services clients need without duplication services. Initiated led inclusion HIPAA guidelines, Privacy Rule, IT Security policies department workflow applications actively collaborating Washington State's lawyers IT security staff appropriate language and/or workflow included leveraged confidentiality agreements, service level agreements (SLAs), vendor contracts, online alerts/ notices, training. Outcome: 100% Department Compliance regulations; Staff comfortable tool. Education De La Salle University Guidance Counseling MS Guidance Counseling Assumption College Psychology BS Psychology Agile Management, UC Berkeley Extension; Advanced Project Management Program, Stanford University (SCPM); Project Management, San Jose State University Certified Lean Six Sigma Black Belt Lean Six Sigma Quality Operational Excellence, Harrington Institute Certified ScrumMaster (CSM); Certified Scrum Product Owner (CSPO), Scrum Alliance Foundation Certificate IT Service Management v2, ITIL, EXIN Project Management Professional (PMP), PMI; Certified Professional Health Information Management Systems, (CPHIMS), HIMSS Skills streamline, Agile, billing, case management, contracts, clients, customer services, database, Dictation, Documentation, electronic medical records, features, functional, health human services, help desk, Imaging, information technology, ITIL, Materials Management, Exchange, enterprise, Network, organizational, policies, processes, process improvement, Project Management, Quality, reporting, San, scheduling, Scrum, Six Sigma, service level agreements, strategy, surveys, workflow | INFORMATION-TECHNOLOGY |
EXÉCUTIVE BANQUETTE SOUS CHEF Professional Summary Interested in: permanent full time, specialized banquettes operations big small events, ceremony's, massive functions, banquettes designs. High skilled baking, pastry's, roasting, cooking, grilling, cold larder etc, garnishing, tasting, customer service. Experienced sections, type venues, cuisines, food service. Over 14 years experience hospitality industry. Major experience events, functions, catering, weddings, conventions, corporate occasions etc. Accomplished Chef strong combination culinary experience management skills. Experience high pressure kitchen environment, ensuring standards hygiene maintained improved possible. Ensuring excellent standard food consistency. Demonstrated continuous commitment reducing food labour costs. Trained employees food preparation procedures line high end establishment standards. A fast learner, flexible, highly motivated, capable operating independently willing supportive member team. Get job done. Energetic culinary professional blend creativity, passion food exceptional cooking skills. Works well dynamic leader high-pressure settings. Expert managing kitchen staff preparing foods reduced cost without compromising quality taste. Motivated banquette sous chef offering 13 years experience food industry. Focused high standards taste quality, maintaining profitable margins. Superior communication leadership skills. Skills Beautiful presentation food Institutional batch cooking Cake decorating expertise Strong attention safe food handling procedures [Mediterranean cuisine expert Effective planner Extensive catering background Food presentation talent Hospitality service industry background Menu marketing expertise Special events planning Staff training Skilled waitstaff Catering Inventory management systems Courteous helpful Hotel operations management Event planning coordination POS systems Hospitality background Five-star hotel experience Resort experience Food beverage services Natural leader Team building Skilled negotiator Work History exécutive Banquette sous chef 01/2012 06/2014 Company Name – City State Reduced food costs 18 percent using seasonal ingredients, setting standards portion size minimizing waste. Managed kitchen staff recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating enforcing discipline necessary. Verified proper portion sizes consistently attained high food quality standards. Maintained skilled kitchen staff properly coaching, counseling disciplining employees. Instructed new staff proper food preparation, food storage, use kitchen equipment utensils, sanitation safety issues. Actively involved cost control, sanitation, menu development, training, recruitment, private dining catering. Ensured staff understood expectations parameters kitchen goals daily kitchen work. Achieved exceeded performance, budget team goals. Maintained smooth timely operations preparation delivery meals kitchen sanitation. Promptly reported maintenance repair issues Executive Chef. Recommended menu items Executive Chef new dish development, holidays, special events promotions. Met production requirements aspects banquet outlet desserts breakfast pastries. Verified freshness products upon delivery. Head-chef 01/2008 01/2012 Company Name – City State Moulin Noir European bistro Running busy café bistro restaurant. Catering. Serving 600 meals daily. Reducing costs business. Comprehensive knowledge food catering trends Accurately efficiently prepared healthy, delicious fish, meat vegetable-based dishes. Verified freshness products upon delivery. Prepared food items consistently compliance recipes, portioning, cooking waste control guidelines. Reduced food costs 15 percent using seasonal ingredients, setting standards portion size minimizing waste. Managed kitchen staff recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating enforcing discipline necessary. Verified proper portion sizes consistently attained high food quality standards. Maintained skilled kitchen staff properly coaching, counseling disciplining employees. Developed menus, pricing special food offerings increase revenue customer satisfaction. Instructed new staff proper food preparation, food storage, use kitchen equipment utensils, sanitation safety issues. Actively involved cost control, sanitation, menu development, training, recruitment, private dining catering. Ensured staff understood expectations parameters kitchen goals daily kitchen work. Led shifts personally preparing food items executing requests based required specifications. Regularly interacted guests obtain feedback product quality service levels. Achieved exceeded performance, budget team goals. Maintained smooth timely operations preparation delivery meals kitchen sanitation. Created managed budgets operations capital equipment. Enhanced maintained central standardized recipe ingredient repository, including nutritional cost information. Properly labeled stored raw food ingredients including produce, meat, fish, poultry, dairy dry goods appropriate storage room, walk-in refrigerator, freezer cooler. Positively engaged customers, offering menu information, providing suggestions showing genuine appreciation business. Decorated merchandised quality bakery goods. Ordered received bakery products supplies. Properly wrapped, boxed, weighed bakery department products. Practiced safe food handling procedures times. sous Chef 01/2006 02/2008 Company Name – City State Recommended menu items Executive Chef new dish development, holidays, special events promotions. Assisted customers placing special orders large-scale events weddings birthday parties. Successfully reduced restaurant's annual food labor costs 27 proper budgeting, scheduling management inventory. Verified freshness products upon delivery. Expertly managed 43 staff maintained appropriate staffing levels throughout shifts. Comprehensive knowledge food catering trends Accurately efficiently prepared healthy, delicious fish, meat vegetable-based dishes. Developed menus, pricing special food offerings increase revenue customer satisfaction. Actively involved cost control, sanitation, menu development, training, recruitment, private dining catering. Executive chef Education Diploma 2009 academia international City State Culinary Arts Certificate Coursework Culinary Restaurant Management Coursework Hospitality Management Food Services Technology classes Basic Vocational Certificate: Bakery Assistant Basic Vocational Certificate: Lead Baker Basic Vocational Certificate: First Cook Coursework Professional Cooking Baking Coursework Hotel Management Restaurant Food Service Coursework Hotel Administration Coursework Business Administration Management Culinary Arts coursework Hotel Restaurant Administration coursework Coursework Sales Marketing Management Food Systems Management coursework Certified Nutrition Consultant Personal Training certificate Advanced coursework Food Systems Management Extensively trained Pediatric Feeding Nutrition Hospitality Management, hotels, tourism food services. specialization commercial cookery, Academia International Melbourne, Australia. certificate 4 5. OH&S Short course Food Garnishing -Specialty Knives Banquet interior design, major business private conventions. Responsible service alcohol Australia certificate (RSA) 1 2004 Shalon Secondary College City Skills Fluent English, Hebrew, interior design, Languages, letters, organizing, speaker, quality, requirement, strategy, trainer, written Additional Information Schedule Create implement menus Liaise suppliers Work within budgeted guidelines Select, train motivate kitchen brigade Ensure profitability Oversee aspects food preparation production outlets An innovative logical thinker, sharp cooking mind Excellent interpersonal communication skills, complementing ability build relationships across cultural boundaries Good organizational time management skills, able prioritize multiple tasks meet deadlines Ambitious focused 'can do' attitude, strong work ethic Interests Swimming, tennis, gym, travel, cooking exploring new cuisines Music writing | CHEF |
CONTRACT SENIOR ASSOCIATE MEDIA PLANNER AT SAPIENTNITRO Summary To obtain mid-level leadership position media utilize strong analytical, negotiation creative- thinking skills. Experience Contract Senior Associate Media Planner SapientNitro 07/2014 Current Company Name City State Clients: KPMG, Citizens Bank, The Institutes, Moven Involved aspects media planning buying process, client briefing post buy reporting Provide POVs new vendors opportunities Compile RFPs potential partners negotiate media costs. Secure media placements issue approved vendors IOs Create strategic tactical media recommendations traditional online components Analyze campaign reporting provide clients optimizations Assist media finance team vendor payment client billing Lead status updates calls clients, present media recommendations POVs. Freelance Sales Planner 04/2014 05/2014 Company Name City State Served primary POC Major Projects brought Ad Sales Team. Created media plans PPT decks incoming RFPs meetings Ad Sales Team. Coordinated multiple departments within Ziff Davis Organization; ensuring programs necessary requirements launch timely effectively. Managed client agency expectations, creative approvals, project timelines, asset allotment Ziff Davis programs projects. Managed expectations Ad Sales, Operations, Sales Development, Tech, Finance, Editorial, guarantee internal protocols workflows met program. Worked Editorial staff coordinate Ad Sales Editorial Programs. Brainstormed Marketing team create innovative ideas Ziff Davis organization prospective advertisers. Freelance Associate Media Planner, Digital 01/2014 02/2014 Company Name City State Clients: WEtv, Sundance TV, FUSE, Nuvo TV, 20th Century TV RFPed potential vendors upcoming campaigns. Reviewed vendor proposals, negotiated plan, assisted putting together campaign recommendations clients. Created updated buy sheets client approval. Entered media buys Strata, sent/received signed IOs vendors. Coordinated digital production custom assets vendor, client, creative agencies. Created t-sheets Ad Ops team, send tags approved vendors. Met potential new partners learn capabilities ad opportunities. Provided campaign reporting currently running campaigns, in-depth post reporting using Dart DFA Excel. Studio Manager 08/2013 01/2014 Company Name City State Opened job numbers created estimates new jobs. Scheduled attended pre-shoot meetings, noting changes requests. Set broke shoots visiting client, assisting needs day. Revised sent estimates payments vendors clients. Assisted food stylist, prop stylist, photographer shoot prep, shoot, post shoot running errands, anything else needed. Digital Sales Planner 07/2013 08/2013 Company Name City State Assisted Director Sales Development Account Executives assembling customized marketing plans incoming RFPs agencies clients meet advertising objectives. Helped managing key relationships agency personnel clients. Worked Account Executives ensure smooth transition pre-sale responsible post-sale campaign activation. Entered managed sales inventory Dart DFP, created and/or revised insertion orders agencies clients. Key liaison digital production, ad ops, project managers ensure delivery strategic successful media programs optimal CTRs, key digital metrics. Contract Marketing Coordinator Verison FiOS 04/2013 05/2013 Company Name City State Provided support 16 Account Managers two Regional Account Mangers. Pulled analyzed multiple daily sales reports VZaI. Created new reports request Account Managers Regional Account Managers. Managed six street team employees fieldwork events event reporting. Freelance Digital Media/Traffic Coordinator Prudential 02/2013 03/2013 Company Name City State Entered new campaigns MediaVisor MediaOcean create IOs publishers traffic sheets creative departments. Provided monthly campaign report analysis using Dart DFA. Cost audited media spend previous months activity finance department. Point person Aventa, trafficking company, assisted issues questions current upcoming campaigns. Freelance Assistant Digital Media Planner At Neo@Ogilvy 12/2012 01/2013 Company Name City State Clients: Caesar's Entertainment Assisted submitting processing media invoices ASPEN. Maintained vendor relationships monitored delivery active campaigns. Generated analyzed campaign reports determine media spend performance respective metrics, addition presenting results insights directly client. Assisted RFP media negotiations, issues insertion orders publishers using DDS. Created media recommendations media flowcharts upcoming campaigns. Integrated Junior Media Associate 11/2011 11/2012 Company Name City State Client: Samsung; Enterprise Consumer Business Telecom Samsung Developed strategy traditional interactive media, tactical interactive media recommendation new products launches, key products Enterprise (B2B) Consumer Business Divisions Samsung US. Lead weekly status calls client, creative agencies partners 9+ campaigns. Activated digital executions RFPs post-buy reports, using MediaOcean Dart DFA. Analysis present bi-monthly campaign reporting optimization recommendations. Utilize industry tools IMS, Comscore, Tardiis develop campaign recommendations, well weekly presentations industry trade articles. Provide POVs new partners opportunities client Accomplishments Completed Starcom Mediavest Group Flight Basics training course. Education Present Certification eCornell Marketing Strategy Seven-course online marketing certificate MBA-level strategic marketing training. December 2010 Bachelors Arts Seton Hall University Communications City State GPA: GPA: 3.4 Emphasis Public Relations Marketing, Public Relations Journalism coursework Member PRSSA, Member Alpha Phi Sorority: Director Marketing, 2008-2009 Vice President Marketing, 2009-2010 Skills M edia Planning/Buying Softward: MediaOcean, DDS, MediaVisor, Aspen, Strata, Dart DFA DFP Research Software: IMS Clear Decisions (MRI), comScore, Adviews, Snapshot, SRDS, eMarketer Other Software: Salesforce, Central Desktop VZaI, Hyperion, Lotus Notes, Mircsoft Office Suite, Google Drive Docs, Box, QuarkXPress Mac/PC Platform proficient | DIGITAL-MEDIA |
INTERN Professional Summary Client Negotiation Mediation skills. Client Relationship building/management derived experience. Problem identification Solution Development Impressive management experience systemization regulatory compliance. Possess excellent oral written communication skills, well as, interpersonal skills among colleagues outside vendors. Strong customer/client focus ability ascertain analyze customer needs. Result-driven professional positive attitude serves foundation deliver strong sustainable results. Maintains skillfulness envision new program conceptions effectively network, collaborate, maintain positive partnerships staff, community vendors. Complex problem solving skills, compassionate, safety-conscious self-starter. Education Training Prairie State Jr. College May 2012 Associate Arts Psychology City State USA Governor's State University December 2014 Bachelor Health Administration Health Administration City State Deans List (2014) Academic Achievement Award Governors State University 2014 Associate Arts Nursing Home Administration City State USA GPA: Dean's List NHA certification Skill Highlights Proven patience self-discipline Motivation techniques specialist Confident public speaker Conflict resolution Government relations knowledge Patient-oriented Personal professional integrity Relationship team building Cultural awareness sensitivity Critical thinking proficiency Professional Experience Company Name September 2014 July 2015 Intern State Updated proposals compliance CME operational standards. Developed working knowledge continuing medical education department processes functions Advocate South Suburban Hospital. Helped coordinate and/or actively participate various educational programs, meetings, luncheons medical staff. Developed increased awareness southland's competitive market healthcare services. Maintained ongoing professionalism strong interpersonal skills needed achieve goals department. Developed working knowledge word excel worksheets. Executed phases credentialing providers facilities. Completed credentialing re-credentialing facilities practitioners. Contacted providers/practitioners information comply federal, state local regulations. Maintained provider files current documentation individuals facilities. Served source information regarding status credentialing activities. Assisted design execution programs contributed [%] growth organization [year] fiscal year.Served liaison management, clinical staff community.Ensured accuracy public information materials.Established maintained positive relationships government regulators, residents, families, area health care providers, physicians community large.Worked state clients stakeholders shape procurements identify opportunities value added services.Contributed participated community education projects foster widespread understanding prevention treatment illnesses.Incorporated evidence-based care practice environment ensure high quality care patients families.Kept abreast advances medicine, computerized diagnostic treatment equipment, data processing technology, government regulations, health insurance changes financing options. Company Name January 2002 January 2014 Real Estate Broker City State Manage daily operations assisting buyers sellers obtaining financing housing meet unique qualifications situations. Networked mortgage companies affiliates bring closing housing process. Delegated correct responsibilities needed positioning clients right programs. Organized work schedule achieve timely processing responsibilities. Maintained client/vendor database utilization data entry. Company Name January 2008 January 2012 Personal Care Attendant State Fostered interdisciplinary relationships negotiation consensus building attain goals disciplines. Company Name January 2002 January 2011 Mortgage Consultant City State Originated residential mortgages locally, including home purchases, refinance transactions, new construction small commercial lending working closing clients staff. Compiled required documentation quick expediting processing conducive underwriting guidelines. Formed synergistic relationships industry partners core market. Professional Affiliations Member, Healthcare Administration, SHCMA, Governors State University, 2012 Present Skills Strong interpersonal skills, | ADVOCATE |
BUSINESS DEVELOPMENT MANAGER Career Overview Career Overview: Dedicated Customer Service Representative motivated maintain customer satisfaction contribute company success. Automotive/ Motor Vehicle, Healthcare Pharmacy Technician. Experience: Highly enthusiastic customer service professional 20 years client interface experience. I experience working automotive industry past 15 years. Qualified Customer Service Manager offering record successful job performance, proven problem solving ability experience developing implementing innovative solutions. Call Center Representative versed customer support high call volume environments. Superior computer skills telephone etiquette. As Pharmacy Technician 1 year retail pharmacy experience. Self Starter knowledge Medicaid Medicare procedures. Hardworking, Multitask Oriented, Organized, Service Driven, Dependable, Committed, Customer Focused, Dedicated, Detail Oriented Experience, Focused Gifted. Relocation: At time relocation would good me, future possible. Hourly Rate 18.00 Salary: Open Core Strengths Customer Service Expert, Adaptive Team Player, Excellent Telephone Etiquette. Creative problem solving, Critical thinking, Customer service, Data collection, Data entry, Documentation, Email, Executive management support, Filing, Grammar, Strong Organizational Skills. Core Strengths Sharp problem solver Active listening skills Energetic work attitude Customer service expert Adaptive team player sharp problem solverActive listening skillsEnergetic work attitudeCustomer service expertAdaptive team player Accomplishments harp problem solverActive listening skillsEnergetic work attitudeCustomer service expertAdaptive team player. Work Experience Business Development Manager Jan 2009 Jan 2011 Company Name － City State Problem Solver, Energetic Work Attitude. Accomplishments Customer Assistance *Worked company systems live Support diligently completed assigned tasks, working overtime needed. Market Research Interviewed clients via market research surveys identify product issues customer needs. Customer Service *Researched, calmed rapidly resolved client conflicts prevent loss key accounts. Computed Data Reports, *Provided required weekly, monthly quarterly reports listing sales figures client track records. Work Experience Customer Service Call Center, May 2011 Jul 2012 Airport Marina Ford, Organized weekly sales reports sales department track product success. Guaranteed positive customer experiences resolved customer complaints. los angeles California Customer Service Call Center Demonstrated mastery customer service call script within specified time frames. Collected customer feedback made process changes exceed customer satisfaction goals. Addressed customer service inquiries timely accurate. Maintained date records times. Developed effective relationships call center departments clear communication. Worked upper management ensure appropriate changes made improve customer satisfaction. Built customer loyalty placing followup calls customers reported product issues. Properly directed inbound calls phone queues improve call flow. Collected customer feedback made process changes exceed customer satisfaction goals. Customer Representative Jan 2008 Jan 2009 Company Name － City State Developed new customer prospects referrals. outbound inbound phones calls invite customers dealership new promotions. Following leads making appointments service department. Oversea departments, making sure coworkers placing calls, setting appointments making follow ups show show customers. Contacted new existing customers discuss specific products could meet needs. Generated new sales opportunities direct telephone selling emails. Organized weekly sales reports sales department track product success. Created new processes systems increasing customer service satisfaction. Achieved high sales percentage consultative, valuefocused customer service approach. Interacted customers retail buyers followup shipping statuses expedited orders. Promptly responded general inquiries members, staff, clients via mail, email fax. Assisted customers store product complaints. Business Development center (Customer Representative California My job duties making phones calls invite customers dealership new promotions. Following leads also making appointments service department well. Assisted customers store product complaints. Guaranteed positive customer experiences resolved customer complaints. Compiled weekly monetary reports records store managers. Responsible ringing customers timely manner guaranteeing high level customer service. Executed outbound calls existing customer base resulting sales. Recommended selected helped locate merchandise based customer needs desires. Communicated merchandise needs issues appropriate supervisors. Generated leads new sales telephone email contact customers. Generated new service( leads) opportunities direct telephone selling emails. Customer relations Mar 2000 Jul 2005 Company Name － City State Assisted customers store product complaints. Compiled weekly monetary reports records store managers. Organized weekly sales reports sales departmentto track product success. Created new processes systems increasing customer service satisfaction. Developed highly empathetic client relationships earned reputation exceeding sales goals. Achieved high sales percentage consultative, value-focused customer service approach. Resolved product issues shared benefits new technology. Expressed appreciation invited customers return store. Managed quality communication, customer support product representation client. Worked strict deadlines responded service requests emergency call-outs. Interacted customers retail buyers follow-up shipping statuses expedited orders. Guaranteed positive customer experiences resolved customer complaints. Educational Background Pharmacy 2002 Carree College America － City State united states Coursework Pharmacy Technology, Pharmacology Pharmacy Law High School Diploma General Diploma 1994 Thomas Jefferson High School － City State Skills Public Relations,, enthusiastic people person, advanced problem-solving, great organizational skills Careful active listener Professional friendly, mulch-tasking client Relations,computer Proficiency,Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing,and great telephone skills. | BUSINESS-DEVELOPMENT |
REGIONAL HR MANAGER Summary Holistic HR Professional 5 years 7 months experience Human Resources vertical areas recruitment, employee relations performance management completing 2 years full time Experience Regional HR Manager Aug 2015 Dec 2016 Company Name － City Looking good HR opportunities San Francisco Bay Area. VISA STATUS:"Work Permit-No Visa sponsorship Required" Skills Staffing recruiting professional Microsoft Office Suite expert Interviewing expertise HRIS applications proficient On Boarding/Off-boarding Report Writing Employee relations New employee orientations Performance Management Accomplishments Recruited 250 employees 4 months launching new RIBG (Rural Inclusive Banking Group) vertical ICICI Bank. Worked "Female Workforce attrition Mid Managerial level" suggested ways retain, incorporated policies. Worked streamlining recruitment onboarding process indusind Bank suggesting changes "E-joining" portal. Assisted successful completion project "Applicant Experience ICICI Bank" focused enhancing recruitment experience applicants. Suggestions project implemented. Worked "Regional HR Manager" managing entire HR function Andhra Pradesh/Telangana states Assets Liability vertical. Led team two HR Executives. Role similar HR Business Partner role since required working closely Business Leaders arriving recruitment gaps, resolving employee escalations, PMS related issues etc. Handling end end recruitment cycle right sourcing (from job portals, consultants campus recruitment etc.), taking interviews, negotiating offers till boarding. Ensuring every month new joiners included payroll. Maintaining new joinee tracker, induction tracker, offered applicants tracker same. Making monthly Recruitment Report (Power point presentation, MIS), Branch Visit report, Escalation report taking monthly meetings Regional heads. Making PowerPoint presentation recruitment forecasting attrition analysis quarterly basis. Maintaining updated HRIS region sending business heads monthly basis. Handling employee queries regarding leave request, transfers, performance appraisal. Closing Performance Management financial year, liasioning Regional Heads. Issuing PIP (Performance Improvement Plan), Termination letters etc. Preparing investigation reports escalations within region discussion Regional Heads. HR Presenter RCU investigations along Legal Employee Relations Manager cases region. Identifying training needs sending employees various training programs.Sending new joiners induction program. Ensuring Goal Sheet adoption, half yearly feedback done within deadline ensuring PMS completed time. Employee Relationship Manager May 2013 Jun 2015 Company Name － City State Conducting regular branch visits ground sensing. Making branch visit report maintaining branch visit tracker. Handling employee queries regarding organization policies, transfer requests, salary leaves etc. Maintaining updating HRIS region.Taking Induction Session new joiners. Handling employee grievances analyzing case preparing preliminary investigation report. Conducted Performance Appraisal Rajasthan RBG group. Managing entire Performance Management cycle right Goal Sheet Updation, conducting "Half yearly feedback", "360 degree feedback", "Normalization" till final rating updation People Soft. Conducting "Talent Panels" region ratings. Handled PMS escalations conducted "Communication meetings" employees. Recruitment Manager May 2011 Apr 2013 Company Name － City State Handling Recruitment entire Rajasthan RBG (Retail Banking Group) RIBG (Rural Inclusive Banking Group) GOG (Global Operations Group). Managing entire recruitment life cycle right sourcing,interviewing negotiating/releasing offers till boarding. Ensuring new joiners included Payroll. Making monthly Recruitment Report (both excel sheet PPT) monthly meetings respective Business Heads building strategies accordingly. Making annual "Attrition report" "Recruitment Forecast Report" entire zone. Using "Hirecraft" interview management, candidate management maintaining pool applicants future requirements. Center Head various mass recruitment drives conducted ICICI Bank i.e. NIIT Leadership Program, I Bank PO Program etc. Campus Recruitment -Visited many campuses (MDI Gurgaon, IMT Ghaziabad, ICFAI Gurgaon IIM Kashipur etc.) hiring MBA freshers). Intern Mar 2010 Jun 2010 Company Name － City State Taking understanding requirements clients, sourcing applicants using "Mass Mailing, Job Posting, screening lining interviews clients. Coordinated followed-up respective HR departments salary negotiation, joining. Education Training MBA Human Resource 2011 ICFAI Business School － City State India Human Resource Bachelor Science Electrical Engineering 2009 Bharati Vidyapeeth College Of Engineering － City State India Electrical Engineering Interests Completed Diploma trained vocal classical music 3 years. Won 3rd prize national level group song competition. Captain volleyball team school presented school various Inter school competitions. *Worked SEEDS (an NGO) Led 10 volunteers organize health literacy awareness camps. Awarded "Outstanding Contribution Society" SEEDS acknowledging contributions. Skills Banking, Closing, clients, Employee Relations, financial, forecasting, hiring, HRIS, HR, Leadership, Legal, letters, Mailing, Managerial, Managing, MBA, meetings, excel, Microsoft Office Suite, PowerPoint, Power point, MIS, negotiating, negotiation, Payroll, People Soft, performance appraisal, Performance Management, Performance Management, policies, Presenter, Recruitment, recruiting, Report Writing, Retail, San, Staffing, training programs Additional Information Interests *Completed Diploma trained vocal classical music 3 years. Won 3rd prize national level group song competition. Captain volleyball team school presented school various Inter school competitions. *Worked SEEDS (an NGO) Led 10 volunteers organize health literacy awareness camps. Awarded "Outstanding Contribution Society" SEEDS acknowledging contributions. | HR |
CONSTRUCTION PROJECT REGIONAL MANAGER Summary Financial Planning /Analysis Management Budgeting (Capital Operations) P L Administration Accounting Reporting Disbursements Equity Debt Financing New Business Market Development Business Service Contract Negotiation Vendor Sub Contractor Partnerships Customer Government Relations Human Resources Management Office information Technology Capital Equipment Acquisition Purchasing Materials Management DadeStar Group, Ft. Washington Maryland Currently serving Vice President Construction, directly responsible providing leadership direction aspects construction throughout company, including land development, vertical construction, renovation construction, ancillary facilities, design development. Proactive Project Manager experienced managing variety construction teams projects. Successful creating effective communication personnel, general contractors management team. Proactive Project Manager experienced managing variety construction teams projects. Successful creating effective communication personnel, general contractors management team.Results-oriented Construction Manager works efficiently effectively complete projects time within budget.Construction Manager successful finding cost-effective solutions various challenges arise residential commercial construction.Capable Construction Manager trained compensating unforeseen deadline obstacles, including staff drop-off weather. Expert [Skill set].Diligent Construction Manager consistently monitors sites ensure proper compliance building safety codes. Highlights CONSTRUCTION INDUSTRY BUSINESS DEVELOPMENT AND OPERATIONS MANAGEMENT EXECUTIVE SUMMARY Results-driven, hands-on administrator proven track record 25 years within Construction Industry. Delivering consistent superior quality commercial residential construction extensive training, established workmanship standards, quality work performance leadership development. Areas Of Expertise And Strength Encompass: Business Operations Management Contract Administration Review Competitive Bid Packages Project Budgeting Cost Containment Full Life-Cycle Project Management Approval Documentation Master Project Schedules Workflow Planning Coordination Quality Control Site Supervision Regulatory Compliance Troubleshooting Problem Resolution Organized detail-oriented Project budgeting Superb management skills MS Office proficient Blueprint fluency Safe job site set-up Site safety coordinator Accomplishments Managed projects Million, supervising team 160 workers. Trained mentored 300 construction workers, general laborers apprentices. Trained mentored [Number] construction workers, general laborers apprentices. Experience Construction Project Regional Manager 01/2009 01/2015 Company Name － City State Site Safety Coordinator, Project Manager within field operations ended services Polukai Regional Project Manager. Projects included limited following: FEMA Roofing Project through-out states Louisiana, Mississippi Florida Hurricane Katrina three years. 12.5 Million Eglin AFB Military Facilities Water Proofing Re-Roofing Project one year projects. 2.5 Million. Eglin AFB Waste Management Plant Renovation. 1.2 Million Keesler AFB Re-Roofing Project. 2.8 Million Hawaii Immigration Building Renovation Project. 1.8 Million Schofield Barracks Roofing Building Renovation 3.5 Million Arlington National Cemetery Roofing Building Renovation 2.3 Million Long Island National Cemetery Renovation Project. 5.8 Million. Qualified competitive subcontractor bids prior execution contracts.Carefully coordinated plans specs using marketing programming standards.Facilitated processing RFI's, submittals samples among general contractor, owner owner's consultants.Educated general contractor personnel quality standards throughout construction process.Directed general contractor required mock-up preparation.Managed team [Number] onsite general contractors [Number] months.Obtained notices completion compliance certifications construction administration consultants.Reviewed investigated Proposed Change Order Requests (PCOR).Submitted project closeout documents accordance contract.Assigned projects tasks employees based competencies specialties.Followed competent execution project plans providing proper tools equipment construction personnel.Performed construction site pre-inspections coordinated post-construction audits.Monitored safety construction activities, making on-site personnel safety top priority.Proficiently used Incident Issues Tracking (IIT) system document onsite issues.Coordinated training construction teams site-specific requirements, techniques procedures. Operation Manager 01/2003 01/2009 Company Name － City State Qualified competitive subcontractor bids prior execution contracts.Facilitated processing RFI's, submittals samples among general contractor, owner owner's consultants.Carefully coordinated plans specs using marketing programming standards.Educated general contractor personnel quality standards throughout construction process.Reviewed investigated Proposed Change Order Requests (PCOR).Assigned projects tasks employees based competencies specialties.Followed competent execution project plans providing proper tools equipment construction personnel. Quality Assurance Manager 01/1989 01/2002 Company Name － City State Served QA/QC management professional made significant contributions within the. companies' quality management, project management, process improvement, business. analysis/evaluation, development life cycle methodologies, supplier management. systems. Certified Nuclear Component Inspector 01/1980 01/1989 Company Name － City State Performed Non-Destructive testing nuclear components manufactured Westinghouse nuclear component companies. Nondestructive Testing (NDT) type quality control inspection harm parts tested. NDT Inspectors use sophisticated technology look steel concrete identify diagnose flaws without disrupting integrity structure. An example Nondestructive Testing would performing XRAYs pipe welds look cracks might cause leak. Initiated statistical analysis project resulted sound recommendations adopted entire department.Resolved part assembly discrepancies.Collaborated engineers project managers regarding design parameters client projects.Tested monitored product safety, leading safer electronic communications products. Education Associate Arts Mechanical Engineering 1982 Pensacola Junior College － City State Escambia Advanced coursework Industrial EngineeringCoursework Environmental Law Hazardous Waste TreatmentCoursework [Course Name] Skills accounting, Budgeting, business analysis, business development, BUSINESS DEVELOPMENT AND OPERATIONS, Business Operations, Competitive, contract negotiations, Contract Administration, customer relations, Documentation, financial, government, human resources, inspection, inventory management, leadership development, Regulatory Compliance, management information systems, Problem Resolution, process improvement, Project Management, Proofing, purchasing, quality, quality management, QA, Quality Control, quality control, Renovation 2.3, Renovation 3.5, Renovation, Roofing, Safety, strategic planning, Supervision, supplier management, Troubleshooting, type, welds, Workflow, XRAYs | CONSTRUCTION |
AP MAINTENANCE, HOMECONSTRUCTION Summary Hardworking Maintenance/Handy Man brings 5+ years experience Maintenance industry worksite. Resourceful experience handling materials, operating machinery supporting overall team project needs. In-depth knowledge compliance mandates governing site worker safety. Singularly focused helping crews complete skilled work deadlines. Skills Forklift driving Codes compliance Standard operating procedures understanding Basic welding skills Power hand tool use Understanding schematics Mechanical Repair Troubleshooting strength Hand tool operations Organizational ability Maintenance scheduling Mechanical aptitude System installations Equipment maintenance Safety-oriented mindset Materials handling Equipment repair Construction trade expertise Flooring Installation Framing Construction Carpentry Coordination Multitasking Maintenance Repair Training Development Friendly, positive attitude People skills Flexible Basic math Conflict resolution Experience Company Name City State Maintenance, Home Construction 08/2020 Current Diagnosed problems mechanical electrical systems equipment using advanced troubleshooting abilities. Performed performance safety inspections equipment machinery maintain operational baseline. Changed HVAC filters cleaned condensation drains perform preventative maintenance HVAC systems. Maintained facility interior, including shampooing carpets, washing walls, waxing stripping floors dusting furniture fixtures. Used electrical drawings troubleshoot repair electro-mechanical systems. Framed new construction single-family homes townhomes. Completed indoor outdoor residential commercial construction projects. Cut roofing paper size nailed stapled paper roof overlapping strips form base roofing materials. Mopped poured hot asphalt tar onto roof base applying asphalt tar gravel roof. Resolved technical contractual issues constructive, positive manner. Shaped materials exact measurements job requirements using hand tools power equipment. Examined buildings project specifications determine measurements dimensions. Installed building structures windows, trim cabinetry alone assistants meet job deadlines. Operated terrain telescoping forklift, backhoe, skid steer tractor. Prepared, cut installed custom cabinetry, built-in bookcases staircases. Selected lumber based particular species, characteristics, size, applications applicable adhesives. Set windows layouts stairs common rafters. Cut installed tile hardwood flooring 6 residential commercial buildings. Installed cabinets, base cabinets crown molding. Worked independently projects tasks within 1-person carpentry team. Safely operated power saws, planers, jointers, routers pneumatic equipment 365+ days without accident. Cut timber, panels wooden materials according measured dimensions. Installed floor joists, trusses rafters. Consistently constructed square level projects. Safely used band, circular, jig, reciprocating, chop compound miter saws. Company Name City State Maintenance Technician 01/2018 08/2020 Collaborated building managers assess ongoing needs plan preventive maintenance schedules. Diagnosed problems mechanical electrical systems equipment using advanced troubleshooting abilities. Executed daily operations preventive maintenance electrical panels, motor controls switch gears. Performed performance safety inspections equipment machinery maintain operational baseline. Replaced wall sockets, ran lines completed basic carpentry finish installations. Installed new systems, replacement parts components maintain proper operation. Maintained compliance internal regulatory safety standards, including OSHA. Routinely inspected equipment preventive emergency maintenance needs. Changed HVAC filters cleaned condensation drains perform preventative maintenance HVAC systems. Assessed system operations identify potential areas requiring maintenance services. Carried repair work food grade equipment, typically returning machines tools service within 1-2 hours. Inspected electrical components identify defects hazards make necessary adjustments. Company Name City State RV Technician 01/2017 01/2018 Managed shop jobs complete work orders time keep tasks prioritized. Documented diagnostic testing repair work maintain accurate records vehicles. Performed electrical, plumbing, carpentry appliance maintenance. Conducted troubleshooting tasks diagnose issues determine appropriate fixes. Reconstructed floors, walls roofs repair damage flooding. Installed repaired plumbing, including water lines, drains fixtures. Tested troubleshot equipment locate source problems develop correction plans. Used caulking compounds piping repair gas lines safe RV operation. Read work orders understand plan specific service needs different customers RVs. Installed water heaters, furnaces equipment RVs. Company Name City State Roofer, Plywood, Door Hanger 02/2015 01/2017 Performed quality work alignment company procedures values. Read interpreted blueprints effectively plan execute projects. Improved knowledge productivity continuous education learning foreman senior assemblers. Assembled building material components, including wall panels roof floor trusses. Installed heat trace tape tubing controls bent large tubing power bender. Inserted positioned materials clamped, spliced fitted parts using hand power tools. Education Training Northridge High School City High School Diploma 06/2009 | CONSTRUCTION |
SR BUSINESS SYSTEMS ANALYST Career Overview Motivated customer-oriented Systems Analyst strong Analytical technical skills. Qualifications Strong analytical skills Project management Strong collaborative skills Document management Problem analysis resolution Test planning execution Requirements gathering Systems development Systems implementation Systems integration Technical Skills PeopleSoft HCM Portal, PeopleTools, PeopleSoft Query SQL, Oracle, Microsoft SQL Server SharePoint, Windows NT, Windows 2003, Terminal Server MS Office Excel, Word, PowerPoint, Project, Publisher, Visio Access Rational Tool (SDT, RQM, Clear Case) Document Management Systems(PDM Documentum) Kronos Workforce Central (WFC), Kronos Connect, ADP Work Experience SR BUSINESS SYSTEMS ANALYST 12/2004 Current Company Name City State Working several large applications like PeopleSoft(7.5, 8.3 8.9 versions), Kronos, ADP PCPW (v.4 v.5), Nextrak Working several relational database applications Providing Support specified customer base HR IS applications timely, courteous professional manner. Interacting interfacing applications ADP PeopleSoft Working business owners elicit, define maintain business requirements transforming technical solutions. Responsible developing execution test plans ensure customer requirements met. Facilitating resolution large, complex production system problems performing initial triage severity business impact application failures. Acting liaison HRIS application owners/Centers excellence Vendor managing applications. Responsible coordinating overseeing implementation various solutions system change requests defects accordance vendor change request process. Partnered consulted HR COEs BPO complete change control process presented business requirements approval. Also reviewed technical specifications ensure requirements submitted met. Ensuring SLAs Quality Compliance across applicable applications. Responsible identifying review downstream impacts across ongoing BSC initiatives. Supporting security processes policies BSC i.e. data privacy, SOX, Audit etc.. Acting Internal Liaison interfacing applications. Leading department small medium projects accordance guidelines Global System Methodology(GSM) standards. Prepared presented project status updates various stake holder including core team members project leadership sponsors. Communicates user requirements development teams. Data Analysis reporting HRIS lead several acquisition project including requirements gathering integration core HRIS systems. In addition provided support interfacing application ensure integration successful too. Partnered IS HR develop enhance tools leveraged future acquisitions. Mentoring/Coaching Analysts enhance team performance ensure success projects areas support. BUSINESS SYSTEMS ANALYST I/II 01/2003 12/2004 Company Name City State Lead BA ADP, Kronos Nextrak applications. Provided technical support several de-centralized ADP Applications Databases. Responsible Level I II technical issues Responsible escalation issue management ADP Payroll Vendors. Tracked monitored problems insure timely resolution. Prepared maintained documentation pertaining Systems operation user documentation. Identifies, researches resolves areas improvement working users, operations development team. Involved various projects Application development events kickoff product going live. HRIS CUSTOMER SERVICE SPECIALIST/ HRIS SPECIALIST 01/2001 01/2003 Company Name City State Responsible delivery technical functional HR, Payroll intranet applications support services BSC internal customers i.e. PeopleSoft, ADP, Webhire, Kronos, etc. Tracked monitored problems Support Center insure timely resolution. Prepared maintained documentation pertaining Systems operation user documentation. Identified, researched resolved areas improvement working users, operations development team. Involved various projects Application development events kickoff product going live. EDI COORDINATOR 09/1999 01/2001 Company Name City State Established furthered Trading Partner relationships customers, third party networks business units working implement expand EDI. Identified resolved day-to-day system/interface issues impacted customer satisfaction. Performed EDI Project Management. Identified implemented process improvement efforts within EDI structure customer order management, including system interface process improvements. Provided technical procedure resources developing new EDI transactions, customer reporting performance measurements. Responsible review analysis implementation guides Boston Scientific customers. Prepared documentation support Trading Partner mapping, implementation audit purposes. Responsible research maintenance database structure, common business practices operational procedures identify areas potential EDI system incompatibility. CUSTOMER SERVICE REPRESENTATIVE 11/1998 09/1999 Company Name City State Interfaced customers, company sales staff, via telephone electronic media process customer orders handled variety pre-sales post sales service functions. Responded requests company product information refered sales leads sales staff. Resolved customer problems answered inquiries calling within organization related departments. Responsible setting orders special product lines customers sales groups. Trained coached new hires customer service department CALL RECEIVER/CUSTOMER SERVICE 01/1998 11/1998 Company Name City State Handled emergency road service requests, courteously completely complying AAA's Five Diamond Service Standards. Resolved handled problem calls using AAA's Five Diamond Advanced Plus Service Standards. Assisted members hour trip route requests travel information. Recommended additional AAA products services increased sales southern New England area. Operate computer enter customer inquiries correct data needed using Windows 95. Assist supervisor training new employees customer service department. Education Training Bachelor Science Management Information Systems 2000 Northeastern University City State USA Associate Science Computer Scientific 1998 Quincy College City State | AUTOMOBILE |
AIR TRAFFIC CONTROLLER Summary Retired Air Traffic Controller 32 years experience working traffic En Route Environment. Performed OJTI, CIC ERAM SME duties, specializing ERAM automaton. Highlights Certified En Route Air Traffic control experience. Effective listening. Adaptable. Fast learner. Strong collaborative team Member. Application risk-management Principles. Learning style assessment. Accomplishments Preformed comprehensive Analysis Federal Aviation Administrations En Route Automation Modernization (ERAM) upgrade I member Independent Operational Assessment (IOA) team performed comprehensive Analysis ERAM upgrade National Air Space System (NAS). I performed in-depth triage ERAM anomalies 16 different ARTCC ERAM Subject Matter Expert (SME). And times made recommendations, kind adaptations local Automation could made enhance ERAMs performance particular facility. Experience Air Traffic Controller 08/1983 12/2015 Company Name － City State While working 32 years En Route Air Traffic Controller (ATCS) En Route environment, I maintained safe, orderly, expeditious flow air traffic NAS. I expert various disciplines air traffic control maintaining least minimum separation standard's, adhering procedures regulation set forth Federal Aviation Administration. 04/2013 01/2015 Was National En Route Automation Modernization (ERAM) Subject Mater Expert (SME) visited 16 En-Route Air Traffic Control Centers (ARTCC) identified ERAM anomalies. In addition documenting ERAM's undesirable process, also recommending adaptation changes resulted desired behavior affected facility. When documenting ERAM anomalies, consulting ERAM work-a-rounds, I conducted training controllers sectors working traffic, concerning ERAM functionality. During collateral duties IOA team member National ERAM SME, I able maintain currency every month, conducted OJT. 09/2008 04/2013 Served National SME FAA's Independent Operational Assessment (IOA) team. As team member I collected data collaborated final report concerning operational readiness ERAM's National Deployment. 28 years experience working transition sectors domestic Air Traffic Services Oceanic Air Traffic services. This airspace required manual coordination route, altitude time estimates Oakland Oceanic sectors; well establishing oceanic separation standers affected flight entering oceanic sector. This Radar-Non Radar environment required correlate flight plans incoming outgoing tracks, either terminate re-identify flight Radar environment. Worked Arrival Departure traffic In Seattle-Tacoma International Airport (SEA) 32 years. This required closely working level 5 Approach control, facilitating separation aircraft transition phase flight terminal En Route environment. This requires strong working knowledge geography expediting flight flight plans, working within flow control restriction, weather, volume limitations. And wide acceptance GPS navigation required long range vectoring, required consideration weather traffic situations. Sequenced traffic Seattle Approach (S46) high sectors (above FL230) low sectors (below FL240) well converging routes, sectors Cascade Mountains, introduced weather, train factors. With 28 years experience working aircraft transitional phase flight (back forth terminal En Route) I extensive knowledge experience different types route structures including new Advanced R-NAV SID's STAR's descend climb via phases transitioning En Route Terminal environment. As well conventional types En Route navigation like Jet routs, victor airway, "Q" routs, "K" fixes, well point-to point GPS/RNAV/ Latitude/longitude Navigation, conventional SID's STAR's. I worked daily military training flights IR VR routes, airspace reservation moving ALTRAV special Use airspace (SUA). I experience Naval (P3, F18, E2, A6 EA6 aircraft, Air force (F16, F15, F4, C17, C141, KC35, B2 B52), Army (A10, UH60, AH64), Air National Guard (F4, F15 F16) missions. The sectors I certified Naval, Air force, Army bases joint civilian/Air National Guard base. My experience involves clearing fighters recovering fighters special use airspace, well air refueling missions helicopters Army back forth base training grounds. Controlled cross border flights USA Canada 32 years. Experience includes passing manual time estimates, flight plans, making taking manual hand offs via voice calls. Also experience limitations CATTS (the Canadian version ERAM) ERAM's interfaces are. Have 32 years experience providing approach control services uncontrolled, tower controlled airports. One tower-controlled airports Paine Field Everett, WA. Pain field (PAE) key airport Boeing Company manufacturing process, worked closely Boeing testing certification process new airplanes. Also Pain field airport many new pilots would go multiple practice approaches training. This environment meant traffic pattern Paine field large variety aircraft, Large commercial aircraft, navy fighters small single engine trainers, required separation sequence traffic apply wake turbulence procedures many instances. While providing approach control services PAE, meet requirements use 3NM separation area. This required vigilantes fare aircraft RADAR antenna, adding complexity particular airspace, West side water, low lying land; train rose quickly East, required different techniques lost com vectoring final approach course. Preformed duties SME Plans Programs (ZSE-510) consulting feasibly releasing equipment Airways Facilities maintained. Preformed SME duties Airspace (ZSE-520) working letters agreements adjacent facilities, well airspace changes. During My involvement Airspace SME, I part team involved major sector realignments facilitated arrivals departures South East SEA; well traffic transiting Seattle (SEA) Portland OR (PDX). During realignment also collaborated procedures sector alignment Vancouver Canada (YVR) Arrivals Departures South. Also I also involved initial stages National High Altitude Redesign. April 1991 I certified Controller Charge (CIC). As CIC I responsible tasks First Line supervisor would dally operations. Assigning work, opening closing sectors, handling Emergences, approving leave shift changes prescribed guild lines. December 1987 I certified On The Job Instructor (OJTI). November 1986 I Certified Certified Professional Controller (CPC) Area C Seattle ARTCC. Then September 1988 I voluntary transferred Area A Seattle ARTCC, became area rated May 1989 retirement January 2016. Education Safety Risk Management 2013 On-The-Job Techniques instructors 1992 Controller Charge Training (CIC) 1991 Recertified June 2015 June 2014 May 2011 November 2000 On-The-Job Instructor Training 1987 Recertified November 2007 November 2000 January 1992 Associate Applied Science Manufacturing Engineering Highline Community Collage － City State USA Affiliations National Air Traffic Controllers Association Skills En Route Air Traffic Controller: August 1983 January 2016 I accomplished OJTI able train many different learning styles Good listing skills Good Team Member Fast learner Strong understanding ATC Automation processes strong understanding ATC rules procedures Expert vectoring speed control skills | AVIATION |
SENIOR ACCOUNTANT Summary Capable Accountant successful managing multiple projects consistently meeting deadlines pressure. Extensive knowledge accounting software processes. Insightful self-directed seven years experience delivering quality. Employed critical thinking skills examine issues develop best practice solutions. Currently working towards becoming CPA. Experience Senior Accountant September 2014 Current Company Name － City State Founded 2010, Panda Power Funds private equity firm headquartered Dallas, Texas, ability develop, acquire, construct, finance operate large-scale, natural gas-fueled power generation facilities. PPF raised $6 billion fund operates 6 power plants throughout United States. Prepared financial statements different projects monthly, quarterly basis Prepared journal entries, account analyses, reconciliations internal reporting four day financial close Reconciled sub-ledger general ledger account balances Assisting budget preparation preparing monthly budget/forecast variance analysis P&L Maintained reconciled fixed assets schedules Assisted writing accounting policies key accounting processes Assisted implementing EPICOR fixed assets module replace Excel depreciation schedules Directly responsible coordinating managing payroll 50 employees bi-weekly basis including resolving problems issues payroll manager ADP. Project Accountant April 2013 September 2014 Company Name － City State Prepare monthly draw report various projects Brandywine, Liberty Patriot. Monthly preparation budget forecasting Provide support project management monthly variance analysis budget forecast. Prepare journal entries related prepaid expenses, adjustments, accruals inter-company transactions. Responsible booking reconciling inventory, supplies, payroll cash reconciliation. Align corporate operational initiatives supporting financial accounting documentation Prepare reconcile monthly financial statements timely basis. Responsible projects Accounts Payable process. Resolve vendor request discrepancy matters. Assist month end closing year end close Process ADP Payroll Temple Sherman O&M backup payroll specialist PGS. Staff Accountant September 2010 March 2013 Company Name － City State Maintained full accounting records multiple range clients service, wholesale retail industries. Computed taxes owed prepared tax returns ensuring compliance payment, reporting tax requirements. Responsible preparing monthly financial statements 30 corporations. Handled responsibilities analyzing month end financial reports performed account reconciliations. Comprehensive knowledge General Ledger. Assisted preparing IRS Forms 1120 1120S. Entered invoices managed accounts payable ensuring accuracy financial statements. Performed tasks posting checks, tracking General Ledger accounts, posting Journal entries. Prepared closing Journal entries year-end. Ensured filing compliance Sales Franchise Tax deadlines 50 clients. Analyzed, prepared input Payroll data. Ensured compliance applicable state federal wage hour laws. Prepared weekly, monthly quarterly payroll reports including 941, 940, TWC, W-2/W-3 &1099. Resolved issues clients daily basis. Established relationships client personnel different levels Administered online banking functions. Trained new staff various different functions. Education Training Master Science Accounting Information Management 2012 University Texas Dallas- Naveen Jindal School Management Accounting Information Management GPA: 3.7/4.0 Magna Cum Laude Graduate Bachelor Science Accounting Information Management 2010 Accounting Information Management GPA: 3.8/4.0 Magna Cum Laude Graduate Skills Account reconciliations, accounting software, accounts payable, Bank Reconciliations, filing, financial reports, Financial Statement Preparation, financial statements, Forecasting, General Ledger, General Ledger accounts, General Ledger Accounting, month end closing, Quick Books, Sales, tax returns, monthly variance analysis Activities Honors The Professional Program Accounting YMCA Beta Alpha Psi Alpha Kappa Psi (Mu Rho Chapter) Additional Information | ACCOUNTANT |
HR GENERALIST Summary Dedicated focused Administrative Assistant excels prioritizing, completing multiple tasks simultaneously following achieve project goals. Seeking role increased responsibility authority. Highlights Microsoft Office proficiency Excel spreadsheets Meticulous attention detail Results-oriented Self-directed Time management Professional mature Self-starter Legal administrative support Experience 11/2008 08/2014 HR Generalist Company Name － City State Managed visa related employment processes non-immigrant faculty staff. Improved productivity enhanced visa related services. Improved operational structure developing guidelines tools internal external administration non-immigrant employment procedures Reduced internal employment authorization processing times approximately 30 percent. Prepared, reviewed submitted petitions USCIS adjudication Maintained electronic database petitions filed Served university point contact USCIS. Developed presented university guidelines adhere mandates presented USCIS, USDHS USDOS Presented monthly orientation Created, edited internally distributed bi-annual newsletter Maintained HR Website 05/2000 11/2008 Coordinator Company Name － City State Provided advice faculty, staff, scholars students interpreting complex regulatory guidelines. Thoroughly prepared filed non-immigrant petitions USCIS non-immigrant students employees. Maintained highly confidential sensitive data Identified Designated School Official non-immigrant student programs Alternate Responsible Officer overseeing J-1 Exchange Visitor Program J-1 employees Assisted foreign nationals obtaining H-1B visa status employment U.S. Coordinated bi-annual student orientation Created training programs; supervised trained volunteers Supervised Administrative Assistant student employees Managed coordinated student activities. 05/2000 11/2008 Coordinator/International Student Advisor/Secretary Company Name － City State Drafted meeting agendas, supplied advance materials executed follow-up meetings team conferences. Managed receptionist area, including greeting visitors responding telephone in-person requests information. Designed electronic file systems maintained electronic paper files. Handled media public relations inquiries. Planned meetings prepared conference rooms. Wrote reports correspondence dictation handwritten notes. Dispersed incoming mail correct recipients throughout office. Made copies, sent faxes handled incoming outgoing correspondence. Created PowerPoint presentations used business development. Organized files, developed spreadsheets, faxed reports scanned documents. Managed daily office operations maintenance equipment. Education 8/2013 ABA Approved Paralegal Program Certification 8/2013 BA Justice Studies Montclair State University － City State Justice Studies 06/2002 AS Psychology Essex County College － City State Psychology Certificate SHRM Essentials Human Resource Management, 6/2013 Program Highlights *Performance Management Critical Analysis *Recruitment Selection Strategic Planning *Effective Human Resources Management Establishing Competencies New York Institute Technology － City Publications Identified Department State Alternate Responsible Officer Exchange Visitor Programs recognized United States Citizenship Immigration Services Designated School Official. Conference Presenter, National Association Foreign Student Advisors (NAFSA) 2012 Appointed Acting Assistant Director (Coordinator) International Students, 2000 She brings calm attention detail approach places customer number one focus activity service. This style works. It benefits us." 2008 Annual Performance Evaluation, NJIT Overall Performance Level -Outstanding. Lisa quality employee. She often works beyond contractual hours complete task. This office could operate current modus operandi without efforts." 2008 Annual Performance Evaluation, Merit Proposal, NJIT Thank steadfast style contributions make office. You truly valued." 2006 Annual Performance Evaluation Notification, NJIT Overall Performance Level Commendable/Outstanding. She calm, humorous, personable model patience." 2004 Annual Performance Evaluation, NJIT Overall Performance Level Outstanding. Skills administrative, Administrative Assistant, bi, conferences, database, special events, filing, Human Resource Management, HR, Human Resources Management, Excel, Exchange, Microsoft Office, Office, Outlook, PowerPoint, Word, newsletter, Paralegal, Performance Management, processes, Publications, Recruitment, Strategic Planning, Supervisor, training programs, travel arrangements, Visio, Website, workshops, annual reports | HR |
ASSOCIATE CONSULTANT Professional Summary 7+ years experience Analysis, Design, Coding, Testing, Database Administrator Production Support application software Mainframe platform. Having working Domain experience areas Banking, Financial, Warehouse, Legacy System. Extensive hands experience IBM Mainframe Application programming using COBOL II, CICS, JCL, DB2, VSAM, UNIX. Using BRIO generation Usage Reports. Extensively used debugging tools XPEDITOR, IBM DEBUGER. Hands experience DB2 tools QMF, SPUFI, FILE-AID, DB2 Admin, DB2 command editor. Expertise using configuration management tools ENDEVOR, SCLM. Good exposure Analysis Designing Documents like Software requirement Specifications (SRS) specification design documents (HLD LLD). Expertise using scheduling tool OPC. Excellent Problem Troubleshooting, Problem resolution root cause analysis. Excellent knowledge Batch Online Systems running Mainframes. CERTIFICATIONS: IBMCertified z/OS Database AdmiN,DB2 Application Developer DB2 UDB V8 family Fundamentals Certifications. Key Skills OS MVS, OS/390, Z/OS, Windows, UNIX. Databases DB2,VASM ORACLE, SQL. Tools/Utilities TSO/ISPF, RACF, OPC, QMF, FILE-AID, SPUFI, XPEDITOR, ENDEVOR, ABEND-AID, SDF, DCLGEN, SUPER-C,IBM SORT, ICETOOL, BMS, Quality Center (8.2), Clear Quest, Fault Analyzer, SDSF, FTP,IBM UTILITIES, JCL UTILITIES. DB2 ADMIN PANEL,SONAR,RDZ,MQ Shooter Languages COBOL, JCL, CICS, VSAM, SQL, HTML, XML, JavaScript, REXX Java PC Applications MS-Word, Excel, MS-Office, MS Access. OLTP CICS. Experience Associate Consultant October 2010 July 2014 Company Name － City State HSBC CORE BANKING October 2010 July 2014 Company Name － City HSBC Database DB2 9.0 Team Size 10 Role Developer -> Team Member -> Team Lead Env Mainframe Z/OS Technology IBM-MVS, DB2, SPUFI, Scheduler, REXX, JCL/PROC, VS COBOL-II, COBOL, CICS, ENDEVOR, EXPEDITOR, R2DS, MQ Roles Responsibilities: Managed Team 7 members Proactively taking responsibilities demanded Done Resource Management activities: Resource Onboarding, Fun Fridays, News-Letter, team outings, Daily status reporting, Leave management, timesheet management without schedule slippage Mentored new team members solve technical issues prepared documentation commonly occurring technical issues. Worked different modules streams project tenure: Product parameters Account maintenance Cheque management Account value Taxation Advice, statements reporting Exception handling Bulk inputs Fees Interests OAM Gained in-depth core banking knowledge like important control record setup, complete transaction flow account application fees interest account. Providing design proposals Development new programs handle various functions banking activities online batch. Creating CICS MAP scratch developing Presentation layer service programs As coordinator various releases, taken responsibility daily status reporting follow ups required, resolved proactively functional/technical hurdles impact deliverables, resulted timely flawless delivery releases Creating High level design document providing best architectural solution possible Providing Techinical Specifications based business requirment. Proving solutions performance tunning working testing part, STUB creation activity tunning Creating UTP service online programs Tracking reporting defects SIT sent status reports required Working POC project E2E process reengineering activity Resolving production issues, Abends tickets, working code changes, scheduling change, bug fixing, completing adhoc business requests priority work. Gain ability work high pressure complete deliverables time high quality Working team, team members similiar experience proving among would also one important achivement Active player project allocating tasks within team timely delivered tasks clients Involved various Reviews project deliverables Document Reviews, Code Reviews, peer reviews Handle responsibility arranging knowledge improving sessions team includes domain knowledge, technical sessions walkthrough projects team member knowledge projects platform Emphasis preparing document every phase project like testing reports, learning's project, technical issues faced project solved someone else faces directly refer document solve less time. Creation STUB program Batch modules manipulation 20 million records Working Performance Testing Tuning different Batch programs. Active participation Impact Analysis, Coding Unit Testing, AIT SIT phases. Involved various Reviews project deliverables Document Reviews, Code Reviews, peer reviews Involved Retrofit activity Reviews. Working SIT defect resolution team. SYSTEM ENGINEER March 2007 October 2010 Company Name － City State Education MBA Finance 2011 Symbiosis University － City State INDIA BE Computer Pune University 2005 Accomplishments OHCB project development new platform processing banking business HSBC mainframes Currently project SIT phase Term Deposit initial design Lending. As part one HSBC initiative HSBC Developing new product named OHCB Mainframes platform existing functionality existing core banking product HUB AS400. In conjuction current functionality HUB, HSBC decided include additional functionality OHCB meet One HSBC solution. Currently 53 countries uses HUB primary banking system. OHCB architecture totally service based remains loosely coupled interact OH (One HSBC) financial product like OH payment, OH forex, OH cards OHCDM etc easily. This flagship project HSBC OHCB deployed 85+ countries HSBC currently business year 2020. 2. IBM INDIA PVT LTD, Pune (System Engineer: Mar 2007 Oct 2010) PROJECT: MIW (MARKETPLACE INFORMATION WAREHOUSE) Developer DBA Apr 2009 Oct 2010 Client IBM, USA Tools SCLM, RMDS, DB2 Admin Panel, Spufi, QMF, Brio. Platform Z/OS. Languages PL1, JCL, VSAM, DB2. Database DB2 8.0 9.0 Team Size 7 Roles Responsibilities: DBA Activities (Solving user queries, Loading Unloading data, Authorization, Execution Utilities) Change request estimation updating scheduling, project metrics management using RPM tool Active participation Application design. Responsible Change Request Management, Code development delivery Creation BRIO Reports Unit testing documenting unit test results. Review program specifications, unit test specifications unit test results Production Support (L3) Resolution abends Description: Marketplace Information Warehouse (MIW) part IW suite applications. MIW houses multiple sources data makes data easy use cleaning, processing, linking, defining data faster delivery information critical business needs sales marketing professionals. Data licensed external sources compiled IBM internally. MIW receives External data Vendors. MIW refines process raw information received different vendors useful information, loaded DB2 tables. IBM sales marketing team access data using different online interfaces. The information MIW receives process differ different vendors. PROJECT: LDW ESW Developer Apr 2007 Mar 2009 Client IBM, Germany Platform Z/OS. Tools Spufi, QMF, Brio, DB2, TSO/ISPF Team Size 2 Roles Responsibilities: Responsible Application design. Production Support. Creating Report BRIO depending Requirements. Scheduling jobs OPC. DBA Activities. Participate project meeting. Description: EBI (Enterprise Business Information) Operation includes three batches, one GEO (EMEA, NA AP) running overnight. The batches feed daily IDOCs CBS located SAP environment S&D IW located MVS/DB2 environment FODS (Fulfillment Operational Data Store). The LDW ESW physically located MVS/DB2 environment UK/Portsmouth UK MVS TSOBA. There direct access LDW ESW system TSOBA common users (key users LCM direct access). Edge-On-Demand used front-end tool BRIO query tool behind. It's WEB based solution, supports different formats (BRIO, HTML, L123). PROJECT: LDS (LEGACY DATA SYSTEMS) Developer Oct 2007 Mar 2009 Client IBM, Germany Platform Z/OS. Tools Spufi, QMF, Brio, DB2, TSO/ISPF Team Size 2 Roles Responsibilities: Responsible Application design. Production Support. Creating Report BRIO depending Requirements. Scheduling jobs OPC. DBA Activities. Participate project meeting. Description: The Legacy Data Store (LDS) logical part EDW consists 12 tables. It system receives data Legacy Warehouse systems stores S&D Information Warehouse. The whole transmission system consists two parts: 1) The sending part Legacy Warehouse Country side 2) The receiving part S&D IW side For sending system exists S&D IW one dedicated receiving System. The sending receiving systems developed OPC job net running MVS. Each job net consists several jobs, usually executes one program, also jobs executing one. A program MVS/DB2 Utility PL/I Program. Because 12 tables fed, also 12 interfaces, responsible one target table. Dependent target table, every interface specific layout record format. The two subsystems communicate help trigger file. This file indicates sending action successfully completed data accessed receiving side. If trigger file received target side, processing take place. Skills analytical skills, banking, CICS, COBOL-II, COBOL, client, clients, Database, delivery, documentation, ENDEVOR, English, File-Aid, functional, Hindi, IBM, DB2, DB2 8.0, DB2 9.0, IBM-MVS, ISPF, JCL, Languages, team building, Team Lead, Mainframe, MS-Access, Windows, News-Letter, OS, Developer, PL1, Coding, proposals, QMF, quality, Quest, reengineering, reporting, REXX, scheduling, SPUFI, SQL, TSO, UDB, VSAM Additional Information PERSONAL DETAILS Date Birth 20-08-1983 Sex Female Marital Status Married Hobbies, Interest Watching movies, Listening music Swapanali Dhend | BANKING |
CONSULTANT Professional Summary Astute innovative attorney strong ability develop implement effective litigation case strategies write persuasive motions. Proven ability resolve complex cases clients' favor. Meticulous, conscientious, tenacious, organized, analytical, able thrive dynamic environments. Skills Court Procedures Legal Document Preparation Strong Researcher Strong Negotiator Organization Communication Leadership Team Player Litigation Management Detailed-Oriented Due Dilligence Deposition Motion Practice Regulatory Compliance Risk Management Strong Writer Civil Litigation Quality Assurance Professional Personable Analytical Work History Consultant 06/2014 Current Company Name – City State Serve consultant attorney major Virgin Islands' law firm represents individuals, classes, organizations plaintiff-side civil litigation, involving areas contracts, commercial transactions, trusts, bankruptcy, personal injury, discrimination basis race, national origin, sex, disability, age. Conduct legal research complex litigation matters. Draft pleadings, oppositions motion dismiss, summary judgment, daubert motions, appellate briefs. Conduct discovery. Interpret laws, rulings regulations individuals businesses. Special Assistant Corporation Counsel 03/2011 05/2014 Company Name – City State Served Special Assistant Corporation Counsel Special Federal Litigation Division, specialized division created defend City officials civil rights cases brought exclusively federal courts pursuant United States Constitution 42 U.S.C. Section 1983, misconduct claimed police, District Attorney, correction officer, Mayor City New York. Made frequent appearances federal courts managed heavy caseload. Evaluated cases negotiated settlements. Represented clients settlement conferences mediations. Drafted pleadings, memoranda, settlement agreements, motions, interrogatories requests production documents, initial disclosures, joint pre-trial orders, letters. Developed executed investigative strategies. Conducted discovery, including taking defending depositions, prepared cases trial. Investigated alleged criminal constitutional law violations. Conducted legal research analysis. Interviewed clients witnesses. Made presentations division attorneys supervisors regarding case developments strategies. Developed strategies arguments preparation presentation cases. Interpreted laws, rulings regulations clients. Attorney 01/2010 01/2011 Company Name – City State Served principal attorney practice primarily focused family immigration laws. Counseled clients variety matters including compliance various regulations codes. Conducted factual legal investigations. Drafted pleadings motions. Filed argued motions. Designed discovery plans conducted discovery. Developed successfully implemented case strategies. Negotiated drafted settlement commercial lease agreements. Represented client hearings. Consultant Attorney 12/2005 12/2009 Company Name – City State Served Consultant Attorney Assisting several law firms civil litigation, white collar criminal litigation, SEC DOJ investigations regarding matters involving allegations fraud, anti-money laundering violations, antiitrust violations. Analyzed financial documentation communications risk alerts Suspicious Activity Reports (SAR) identify regulatory risks whether company exceeded risk appetite violation company's procedures. Reviewed transactions communications fraud, illegal wire transfers, suspicious activities, breach contract, breach fiduciary duties, regulatory violations. Performed second level quality control review ensure documentation correctly annotated categorized prior production government regulators, adverse parties. Reviewed analyzed documents determine method calculating out-of-network benefits violated ERISA, RICO, Sherman Act state law. Conducted due diligence ensure merger/acquisition violate U.S. antitrust law. Conducted legal research, developed case theories, drafted memoranda. Assisted deposition trial preparation drafting privilege logs. Firms: Jenner Block; Arkin, Kaplan Rice; Debevoise Plimpton. Education J.D. Law May 2005 Fordham University School Law City State GPA: Fordham Journal Corporate Financial Law, Staff Member *Dean's recognition successfully representing client immigration case *Archibald R. Murray Public Service Award Fordham Journal Corporate Financial Law, Staff Member *Dean's recognition successfully representing client immigration case *Archibald R. Murray Public Service Award Fordham Immigration Rights Clinic City State The Honorable Cornelius Blackshear City State Bachelor Arts Criminal Justice May 2000 John Jay College Criminal Justice City State GPA: Magna Cum Laude Dean's List Recipient Bar Admissions Criminal Justice Magna Cum Laude Dean's List Recipient Bar Admissions | CONSULTANT |
LEAD AEROSPACE ASSEMBLER Summary Accomplished highly motivated aerospace assembler/technician solid history achievement completing large structural assemblies, micro/miniature component repair cable repair rotary fixed-wing aircraft platforms. Proficient interpreting blueprints, working others meeting production deadlines. Seasoned leader experience tactfully communicating others order train competent job. Skills Critical Thinking Decision Making Hand/Power Tools Thoroughly Inspects Work Problem Solving Time Management Troubleshooting Experience Company Name City State Lead Aerospace Assembler 06/2016 Current Trained led team six assemblers quickly efficiently build landing gear beams Ensured equipment properly installed working correctly. Planned work determined appropriate tools equipment needed workday. Processed work orders prioritized jobs. Communicated prior shift assess work needs day. Company Name City State Aviation Electronics Technician 09/2011 10/2015 Adjust, repair, replace malfunctioning components assemblies circuit boards using hand tools soldering irons. Test troubleshoot instruments, components assemblies, using multimeters. Connect components assemblies transformers, relays, switches, in-flight refueling systems, etc. Read interpret maintenance manuals, technical publications, engineering diagrams determine feasibility method repairing defective components. Keep records maintenance repair work. Coordinate work engineers, technicians aircraft maintenance personnel. Inspect completed work certify maintenance meets standards aircraft ready operation. Education Training Administration Justice 2018 College Canyons City State Projected Graudation Date: Summer 2018 Certificate 2012 Naval Fleet Training Center City State Micro-miniature Electronics Repair Certificate 2011 Center Surface Combat Systems City State Miniature Electronics Repair Certificate 2011 Naval Air Technical Training Center City State Aviation Electrician's Mate Strand High School Diploma 2010 Diamond Ranch High School City State | AVIATION |
ENGINEERING PLANNING MANAGER Experience Engineering Planning Manager May 2015 August 2017 Company Name － City State Company manufactures ankle monitoring systems. Maintain inventory. Maintain Manufacturing Orders issues receipts. Senior Manufacturing Project Engineer May 1996 March 2015 Company Name － City State Company (OEM CMS) manufactures PCB's, DH tools electronics, box builds, etc. Supervise Planning Departments. This involved reviewing orders, monitoring shortages reviewing work order reports discrepancies, resulted reducing delivery times customer. Coordinate purchasing proper scheduling component parts drawings bills material. Results faster turnaround times customer. Resolve customer issues involving deliveries, plant customers' location. Results improved customer relations. Translate customer documentation planning system accurate processing. Implement paperless document, capacity/demand system, resulted faster turnaround. Train employees MRP software, capacity/demand, paperless manufacturing system. Results improved product quality shipment improvements. Production Planner June 1995 May 1996 Company Name － City State Company (OEM) manufactures engine panels gauges. Determine labor requirements meeting production schedule improving deliveries. Determine ship dates, order maintain inventories, schedule work department. Results lower inventories improved deliveries. Production Manager July 1994 June 1995 Company Name － City State Company (OEM) manufactures battery cell research equipment. Determine production schedule material/ labor requirements. Responsibilities included planning, purchasing, engineering, production engineering, shipping/receiving, drafting, developing outside vendors. Department Supervisor/Planner December 1992 July 1994 Company Name － City State Company (OEM) manufactures engine panels gauges. Determine labor requirements production schedule. Results include lower costs. Plan ship dates, order maintain inventories, schedule work department. Improvements customers' costs seen. Manage order ship dates customers. Improved overall shipments. Production Supervisor January 1988 January 1992 Company Name － City State Company (OEM) manufactured pcb's test equipment. Supervisor high volume printed wiring board assemblies. Plan work schedule department improve shipments. Manage people, process, ensure continuous flow product operation. Results faster shipments improved costs. Manufacturing Engineer January 1981 January 1988 Company Name － City State Company (OEM) manufactures Variable Speed Drives. Plan products division. Implemented procedures improved shipments. Manufacturing engineer variable speed drives. Includes testing, assembly parts, designing BOM's, router's, special instructions installation. This help improve manufacturing output. Liaison engineering, manufacturing, field service resolving, improving, manufacturing. Promoted various positions inventory control, production control supervisor, production supervisor. Education Bachelor Business Administration 1996 Langston University － City State Magna Cum Laude GPA: 3.5 Summary Seeking long term position. Supervise/manage planning departments 10 years improvements seen production rates shipments. Manage/supervise estimating quoting departments reduced costs. Experience reviewing documentation BOM's, routings, SOP's, routings, change management, led reduced costs improved deliveries. Implement demand/capacity system electronic work instruction system, led faster shipments customer. Experience includes ISO, Lean, Six Sigma, APICS environments. MRP/ ERP systems include WDS, Syteline, Microsoft Great Plains, others. Certifications SharePoint (Advanced) Adobe Acrobat (Advanced) MRP/ERP (Advanced) Altium/Protel (Intermediate) Excel (Advanced) AutoCAD (User) Word (Intermediate) CompliantPro (Advanced) PowerPoint (Intermediate) Shop Floor Control (Advanced) Access (User) Polydyne Quote Software (Intermediate) Windows (Advanced) WDS MRP Software (Advanced) Outlook (Advanced) Syteline MRP Software (Intermediate) Project (Intermediate) MS Great Plains (Intermediate) Skills Adobe Acrobat, AutoCAD, CMS, customer relations, delivery, designing, documentation, drafting, electronics, Train employees, ERP, Great Plains, Maintain inventory, inventory control, Manufacturing engineer, Access, Excel, Outlook, PowerPoint, SharePoint, Windows, Word, MRP, Protel, purchasing, quality, receiving, research, router, scheduling, shipping, Supervisor, test equipment, wiring | ENGINEERING |
PRE-PRESS GRAPHIC DESIGNER Summary Creative, hardworking designer seeking full-time desktop job, educated graphic artist, past experience business world desktop publisher laying designs printed mail advertisements, local government designing new websites graphics different agencies within system, later government printing reproduction center creating documents printed press copiers. Skills Adobe InDesign, Photoshop, Illustrator, Acrobat Professional Strongly familiar Microsoft Word, Excel, PowerPoint, Publisher also QuarkXPress Basic knowledge web development Adobe Dreamweaver, HTML, WordPress Able perform graphic design administrative functions Able work team player independently Experienced using phone, fax, email, copiers printers Provides excellent customer service (in-person, phone, email, interoffice mail) Prioritizes calmly handles multiple projects requests Listens directions, takes notes later reference, follows procedures Knowledge design setup computer jobs printed outside vender in-office copiers Experience 01/2008 Current Pre-Press Graphic Designer Company Name － City State Create new designs variety items like manuals, newsletters, posters. Use templates updated documents like envelopes, letterheads, business cards. Proof jobs initial final customer approval. Manufactures high-quality PDF file digitally proofing, photocopying offset printing. Performs file backup organizes system easy recovery. Maintains monitors supply inventory orders items needed. Operates photocopying equipment, includes sending approved documents printer. Assists bindery department, using folder manual paper cutter small jobs. Also use bindery equipment, like fastback GBC binding spines. Mounts laminates foam boards, manually trims size. Ensures timely submission files production. 04/2000 01/2008 Web Designer Company Name － City State Created new sites made updates current sites; created graphics use web pages; scanned documents converted digital files links sites; maintained updates corrections sites; answered email phone call requests departments site changes; proofed pages emails sending live internet. 06/1998 02/2000 Desktop Publisher Company Name － City State Performed set-up conversion documents Mac PC UNIX systems; used QuarkXPress Mac set-up many jobs; sent network used programmers "targeted" direct mail printouts; trained new team staff members; helped clean-up company shut down. 06/1997 03/2000 Graphic Designer Company Name － City State Temporary office jobs using Macintosh computers design files printed various companies like:. Alltel Publishing. Cleveland School District. HKM Marketing Communications. Nationwide Advertising. Education Training May 1997 Bachelor Fine Arts Alfred University － City State Work History Company Name Skills administrative functions, Acrobat, Adobe Dreamweaver, Photoshop, Advertising, backup, Basic, business cards, conversion, excellent customer service, direct mail, email, fax, graphic design, graphics, HTML, Illustrator, Adobe InDesign, Mac, Macintosh computers, Marketing Communications, Excel, mail, office, PowerPoint, Publisher, Microsoft Word, monitors, network, newsletters, takes notes, PDF, copiers, posters, printer, printers, proofing, quality, QuarkXPress, supply inventory, team player, phone, UNIX, web development, web pages | DESIGNER |
ENGINEERING SUPERVISOR Summary I Mechanical Engineer 8 years product design experience emphasis non-metallic materials used oil field-related equipment, well year HVAC experience. Proficient CAD FEA software, I also experienced ISO document control processes ASTM/API/NORSOK requirements. My leadership skills exemplified dedication, strong work ethic, ability motivate colleagues example. I seeking position industry-leading manufacturing design corporation, I believe work experience management skills render excellent candidate position. Highlights Plastics Manufacturing Processes Process Engineering QA Management New product design development Proficient AutoCAD, Bluehill testing software, Solidworks, Algore FEA, Matlab, Microsoft Office *ISO 9001/AS9100 standards ASTM Material testing chemical evaluations materials Design drafting custom seal solutions Experience ProE, Ansys, LabView Experience Company Name June 2010 Current Engineering Supervisor City State 33 million global manufacturer supplier precision machined plastic composite components Lead designer high pressure choke gate valve seals used widely throughout oil field Upheld quality standards earned AccuSeal facility ISO 9001 AS9100 certification Created material specifications performed physical property testing materials ASTM standards Develop conducted process qualification PEEK injection molding PTFE compression molding processes used AccuSeal Oversaw NORSOK API qualification PEEK PTFE materials Accuseal facility Project lead building implementation HPHT testing equipment AccuSeal. Company Name June 2007 June 2010 Design Engineer City State 200 million global manufacturer supplier sealing components Designed developed new sealing solutions oil field service ranging pumps, downhole tools, subsea equipment using rubber, plastic, composites materials Preformed material evaluation chemical physical compatibility customer applications Created custom application testing compression force, pressure blow downs, cyclic bending wrote test reports various seals customers seals Energy Testing Balance (Austin, TX) Testing qualification Industrially HVAC systems. August 2006 May 2007 Project Engineer Qualified instillation HVAC systems new renovation academic facilities throughout Texas. Performed flow calculations using AMD multimeters, vibration measurements, electrical measurements. Participated weekly site meetings contractors review report open action items, keeping project schedule. Delegating work contractors ensure timely completion. Education University Texas 5/2006 BS Mechanical Engineering City State Mechanical Engineering FE-Texas 4/2010 Skills academic, Ansys, API, AutoCAD, Balance, drafting, HVAC, ISO 9001, LabView, Manufacturing Processes, materials, Matlab, meetings, Microsoft Office, multimeters, oil, Process Engineering, processes, product design development, Project lead, quality, QA, renovation, testing software, Solidworks | ENGINEERING |
BUSINESS DEVELOPMENT MANAGER Summary With 11 years diverse managerial marketing experience penetrating domestic international markets including Manufacturing, Engineering, Food IT, I honed communication marketing research abilities gauge demand products explore new clients. Having managed several big projects, I learnt maintain equanimity pressure achieve goals cross functional team member individual contributor. Skills Determined team player. Versatile sales techniques. Team Building Time management skills ability prioritize results. Proficient PowerPoint, Word, Excel online survey tools. MS Access, Oracle basic Operating Systems: Windows 95/98/2000/XP/Vista/NT servers, MS DOS, Linux, Mac OS X ERP: Basic SAP R/3, SAP PP, SAP MM knowledge Software/ Applications: Internet Explorer, Outlook, Outlook Express, QuickBooks Editing Tools: Adobe Photoshop, Corel Draw General Productivity: MS Office Project Management Tools: Microsoft Word, Excel, PowerPoint Experience Business Development Manager February 2015 May 2017 Company Name － City Responsibilities Project 1:. Closed $200 million deal fabrication welding work burners Reliance Industries (India) Partnership Precision Industries Inc. LA, USA). Oversaw aspects new plant development work Rajkot (India). Saved $20 million Reliance Industries burner designs. Supervised team 18 including Direct Indirect People. Negotiated saved 15% purchase cost new welding machineries valuing $7.5 million. Responsibilities Project 2:. Introduced represented Genie, Terex Co. world leader Material Lifts Aerial Work Platforms India. Oversaw advertisement, promotions sales services launch. Sales grew $10 million within year saw increase 5% next year. Infused concept SNAPON ABCD report, required sales service individuals weekly basis. Championed idea intranet site FAQ's, Brochures, Parts List, Presentations, Competitor info. Led team 20 people Terex Sunag marketing, positioning pricing strategy. Recognized best employee month sales performance 2015. Developed active approach solving client sales issues, devising service teams operators appointing new local distributors. Planned executed shock awe campaign punch line Genie, India! Using concept selling approach. Projected monthly volume, penetrations, new business acquisitions versus company spend met objectives. Responsibilities Project 3:. Grew expanded market highly technical heavy equipment's like hand tools, power tools, rotating union, etc. manufactured Ansul USA, Snap On etc. Indian market. Headed new sales development team areas Automobiles, Petrochemicals, Defense, Aviation, Railways, Machine Tools, Steel etc. Established 5 new SKU's, one triggering $2.5 million additional sales revenues, 15% higher previous year. Attend industry functions, conferences, tradeshows. Monitor market conditions identify opportunities campaigns, services, distribution channels leading team sales marketing. Maintained comprehensive knowledge new technology/equipment report mid senior level management. Study risks potentials involved integrating new venture companies. Product Development Manager July 2009 November 2015 Company Name Oversee life cycle designing sales 2.5HP Engine Asian Gulf markets. Participated trade shows brought 12 new clients. Collaborated engineers improve engine fuel efficiency 5% 15%. Designed new horizontal drilling machine crankcase reducing rejections 20%. Renegotiated deals crankcase vendors solved quality problems appointing new vendors. Promoted Product Development Coordinator Manager 2011. Hired supervised crew 7 Product development 2.5 HP engine. Fixed problem cracking crankcase engine color running prototype engine field. Managed product-related support, feedback inquiries customers understand market opportunities. Acted leader development product planning, marketing product strategy. Furnishing information sales forecasts special reports management. Product Development Manager January 2008 March 2009 Company Name － City Promoted install 1st ever wireless restaurant order management software solution India via touch-pad devices. Oversee software sales lifecycle closing delivery ensure functional, updated supported. Converted 60% potential 50 clients buyers end first year. Achieved quarterly target $2 million first month product launch. Appreciated self-idea "Service Desk", saving 5% advertising cost. Offered changes custom made MIS reports per client needs. Collaborated internal teams formulate strategies technical changes software. Daily use MS office tools feed data evaluate target market. Solved sales technical issues visiting client locations. Marketing Research Analyst February 2005 March 2006 Company Name Performed market research SWOT analysis Amul Products, largest Food Company, marketing milk milk products India study effectiveness brand. Integrate market research information company system develop new leads. Identify effect-cause relationships financial outcomes marketed actions, thus raising profitability. Used research tools understand target market competitors, increasing response rate 30%. Utilized excel charts, graphs PowerPoint portray results complex analysis. Conducted ambush marketing category-specific product anticipate customers' future needs. Used quantitative qualitative methods consolidated information actionable reports presentations. Education Training Master Business Administration (M.B.A) Marketing May 2009 University Pune India Marketing Bachelor Business Administration (B.B.A) May 2007 University Gujarat India CERTIFICATIONS TRAINING Training SAP Production Planning (PP) SAP Materials Management (MM) Certificate Introduction Python Programming Udemy Certificate Introduction Python Data Science Udemy Skills acquisitions, Adobe Photoshop, advertising, approach, Automobiles, Basic, Brochures, budget, charts, closing, color, concept, conferences, Corel Draw, client, clients, Customer service, Databases, Decision Making, delivery, designing, Editing, ERP, Senior Management, financial, functional, graphs, hand tools, HP, Internet Explorer, Team Building, Linux, Machine Tools, Mac OS, market research, marketing, market, MS Access, Excel, MS Office, Outlook, Outlook Express, PowerPoint, PP, 2000, Windows 95, 98, Word, Microsoft Word, MIS, MS DOS, Multi-tasking, Negotiating, networking, next, NT servers, Operating Systems, Oracle, order management, positioning, power tools, Presentations, pricing strategy, Problem-Solving, development product, Product Development, marketing product, Programming, Project Management, Python, quality, QuickBooks, Research, selling, Sales, sales development, SAP Materials Management, SAP MM, SAP, SAP PP, SAP R/3, strategy, Strategic, Strategic analysis, team player, Time management, trade shows, Vista, welding | BUSINESS-DEVELOPMENT |
CONSULTANT Summary Versatile Management Professional trained Insurance, Healthcare, Project Management, Operational Leadership thrives dynamic, challenging fast-paced professional environments. Assertive enthusiastic, extensive knowledge risk management business administration unsurpassed work ethic. Highlights B2B sales service Process improvement strategies Contract review management Healthcare Long-term care product expertise In-depth knowledge markets relationships Claims file management processes Medical terminology coding knowledge Insurance fraud expertise Mergers acquisitions knowledge Lean, Agile, Six Sigma, Project Management (PMP) Coursework Project development life cycle management Business management methodology procedure development Business requirements analysis workflow planning quality assurance Regulatory compliance; SOX financial audits; HIPPA; Fair Credit Act experience Experience Company Name City State 07/2014 08/2015 Developed managed annual budget excess $6 million actively seeking ways eliminate reduce expenses exceeding revenue expectations. Drafted action plans led meetings department executives review project status proposed changes initiatives. Monitored costs, timescales resources used achieve reserve accuracy claims closure projects well staffing management retention projects running simultaneously. Minimized staff turnover appropriate selection, orientation, mentoring, training, staff education, communication, appreciation, development. Delivered proactive account management understanding client goals objectives; implemented strategic relationship management processes; developed maintained client specific business plans; broadened relationships; managed fiduciary duties; identified opportunities increase assets services. Fully responsible technical proficiency branch work product, include compliance client service instructions performance warranties. Used various metric driven tools evaluate performance identify problem areas advance becoming service issues. Detailed knowledge State Federal Insurance laws; HIPPA; Privacy Act; OSHA; Operations regulations; Affordable Health Care Act; ICD-10 changes; security management; more. Oversaw compliance best practice reporting demonstrating thorough understanding corporate policies procedures. Communicated clients, carriers brokers professional, positive proactive manner. Provided exceptional analytical problem solving skills areas business operations management. Ensured consistent execution client service instructions performance guarantees. Provided skill set oversight actively review work others via file reviews; identified acted needed coaching opportunities positioned subordinates successful development leading advancement within organization. Revised policies procedures accordance changes local, state federal laws regulations. Company Name City State Consultant 09/2011 07/2014 Translated observational data contextual investigations, interviews natural observations user needs functional requirements. Wrote unique text Retail Service websites, including general branded content. Proofread reviewed print electronic content correct grammar adherence house style. Developed creative ideas concepts partnership art director. Updated company website content including contact information, articles services. Reviewed edited colleagues' written work grammar, tone, voice creative quality. Company Name City State Director Operations 02/1999 10/2013 Initiated programs standardized employee training led increase customer satisfaction 16%. Regulatory management compliance; HIPPA, Fair Credit Act, Privacy Act, State Federal regulatory control medical financial services maintained date understanding laws regulations oversaw staff documentation management procedures processes. Provided Insurance Risk Management services individuals, businesses, non-profit entities/governments well loss control safety/prevention guidance. Served Consultant Professional Expert Clients Medicare Part D; Med Supps; Affordable Care Act; Advantage Plans well various life, health, annuity plans. Managed agency budgets accounts including payable/receivable, invoicing, P&L, account reconciliations accounting functions within agency. Managed book roll transfers business well managing merger acquisitions new books business agencies led process merger data, systems, staff. Complied contractual, governmental, insurance law requirements well profitability management regards loss ratios agency contingency awards. Designed implemented streamlined workflow processes employee manuals efficient performance customer service; led training seminars operations. Maintained client relationships property casualty life health book business. Underwriting authority full underwriting responsibilities property casualty business. Pre-evaluated new business, negotiated rates coverages, reviewed existing book profitability, implementing preventative actions accounts questionable history. Worked company personnel provide required data reinsurance larger commercial agribusiness accounts negotiation rates/amendments policy language meet client needs. Evaluated client insurance needs, reviewed policy forms ISO language well significant work Professional Liability markets translating company specific language negotiating changes specific needs. Responsible overall technological direction business, included managing information technology computer systems. Fostered interdisciplinary relationships negotiation consensus building attain goals disciplines. Identified customer needs market research analysis. Designed web content, including monthly newsletters promotional calendars. Cultivated positive relationships community public relations campaigns. Developed implemented interesting interactive learning mediums increase understanding course materials health insurance commercial lines. Education Certification Project Management (PMP) Six Sigma Black Belt (In Process) License CA Workers Compensation Claims Adjuster Certification WCCA, WCCP, AIC, AIC-M Coursework GPA: Six Sigma Diploma Project Management Diploma Quality Management Regulatory Compliance/Auditing Designation/Certification Certified Insurance Counselor (CIC) License Property Casualty Life/Health/Annuities Insurance Agent State Bachelors Program Insurance Risk Management Indiana State University Focus In: Political Science Criminology Skills account management, account reconciliations, accounting, acquisitions, Agile, art director, agency, B2B, book, budgets, budget, Business management, business operations, business plans, coaching, CA, Consultant, content, Contract review, Counselor, Credit, client, Clients, customer satisfaction, customer service, direction, documentation, employee training, file management, financial, financial audits, forms, functional, ICD-10, information technology, Insurance, invoicing, ISO, law, Regulatory compliance, Long-term care, managing, market research analysis, materials, Medical terminology, meetings, mentoring, Mergers acquisitions, natural, negotiating, negotiation, newsletters, personnel, policies, problem solving skills, processes, Process improvement, profit, coding, Progress, Project development, Project Management, public relations, quality, quality assurance, relationship management, reporting, requirements analysis, Retail, Risk Management, safety, sales, San, seminars, Six Sigma, staffing, strategic, translating, Underwriting, unique, websites, website content, workflow, written, articles | CONSULTANT |
MATERIAL CONTROL SPECIALIST Summary Accomplished professional 12 years experience within field Logistics 9 years experience Organizational Leadership. Expert managing supply support, transportation, inventory control, purchasing, distribution. Effective customer service, cost reduction, property management. Proficient NALCOMIS/RSUPPLY, Big Safari Inventory (BSI), Cost Point, FEDLOG Database. Versatile proactive problem solver excellent interpersonal skills. Highly adaptable ever changing circumstances engaging project business plans within fast-paced demanding environment. Highlights MS Office Suite Decision Making Organizational Leadership Multi-Tasking Security Clearance Team Building Training Planning Scheduling Analytical Thinking Flexibility Communication Skills Supervisor Skills Inventory Management Process Improvement Experience 12/2012 03/2015 Material Control Specialist Company Name Coordinate material movement storage, production areas, designated locations. Coordinate purchasing, construction, warehouse, engineering personnel ensure appropriate scheduling, procurement, movement materials. Remove materials inventory coordinate preparation materials shipment. Identify materials military class supply. Maintain records; manage traceability documentation receipt shipment process. Verify materials merchandise received shipping/invoicing documents; record discrepancies damaged materials. Examine store materials deterioration damage; provide documentation disposal. Provide asset management, coordinate warehouse processes distribution administration. 01/2012 10/2012 Logistics Supply Specialist Company Name － City State Maintained inventory records/documentation government assets management. Utilized BSI/Cost Point System entered data track maintain inventories. Processed request mission support assets; monitored assets deployments. Purchased, tracked, sourced, accounted assets excess $2 million. Ensured availability required equipment supplies; managed repairs/purchases assets. Coordinated planners, buyers, vendors parts acquisition. Determined parts requirements developed provisioning documentation. Managed DFIM program ensure assets returned properly processed. Provided support Program Managers logistics proposal preparation, pricing negotiations; assisted training initiatives logistics specific training. 01/2002 01/2011 Aviation Supply Specialist Company Name － City State Supervised 30 Marines maximize efficiency satisfy valid customer requirements. Provided aviation supply support, including inventory management, materials administration, personnel staffing, requisitioning procedures. Validated customer requirements; processed submitted requisitions. Processed delivered materials accordance government regulations procedures. Purchased, tracked, sourced, accounted assets excess $2 billion. Ensured availability required equipment supplies; managed repairs/purchases assets. Military Experience 01/2002 01/2011 Specialist Company Name United States Marine Corps, Camp Pendleton, CA Aviation Supply Specialist Jan 2002 Jan 2011 Supervised 30 Marines maximize efficiency satisfy valid customer requirements. Provided aviation supply support, including inventory management, materials administration, personnel staffing, requisitioning procedures. Validated customer requirements; processed submitted requisitions. Processed delivered materials accordance government regulations procedures. Purchased, tracked, sourced, accounted assets excess $2 billion. Ensured availability required equipment supplies; managed repairs/purchases assets. Education 2014 Certificate Six Sigma Villanova University － City State US 2014 Certificate Lean Villanova University － City State 2003 Aviation Logistics Navy And Marine Corps Aviation Logistics － City State 2000 High School Diploma General Studies Boys Ranch High School － City State US Certifications HazMat Certified Skills Inventory, Aviation, Staffing, Documentation, Asset Management, Buying/procurement, Class, Comprehensive Large Array Data Stewardship System, Invoicing, Material Control, Procurement, Purchasing, Scheduling, Shipping, Bsi, Cost Point, Inventory Records, Logistics, Million, Pricing, Proposal Preparation, Provisioning, Training, Training Initiatives, Hazmat, Ms Office, Six Sigma, Six-sigma | AVIATION |
HISTORY TEACHER Professional Summary To employed Administrative Assistant similar role interpersonal communication, time management, problem resolution, organizational skills benefit company. Technically-adept [Job Title] advanced knowledge MS Office Suite experience creating Excel databases PowerPoint presentations. Quality-focused [Job Title] committed approaching administrative tasks tenacity attention detail. Experienced Office Manager strength managing multiple projects simultaneously fostering cohesive staff. Skills [Number] WPM typing speed Professional phone etiquette Excellent communication skills Database management Articulate well-spoken Customer service-oriented Works well pressure Human resource laws knowledge Appointment setting Team building Accounting familiarity Payroll Invoice processing Conference planning Flexible Accurate detailed Excellent planner coordinator Work History History Teacher 08/2004 06/2005 Company Name – City State Instructed [number] middle school students lectures, discussions, group activities demonstrations. Prepared daily lesson plans activities. Planned supervised class projects, field trips visits guest speakers. Established positive rapport students parents home calls, agenda book notes, email correspondence, newsletters. Integrated technology classroom instructional tool. Communicated objectives lessons, units projects students parents. Administered graded tests assignments evaluate students' progress. Identified signs emotional developmental problems students. Principal Mrs. Karen Noble 08/2005 06/2007 Company Name – City State Instructed [number] students individually groups. Set lesson materials, bulletin board displays demonstrations. Promoted physical, mental social development implementing classroom games outdoor recreational activities. Adapted teaching methods materials meet students' varying needs interests. Met regularly parents guardians discuss children's progress. Observed evaluated students' performance, behavior, social development physical health. Encouraged interactive learning incorporating educational software Internet. Supervised average [number] students classrooms, halls, cafeterias, schoolyards field trips. Planned implemented creative lessons accordance district, county, state federal guidelines. Completed filed necessary paperwork classroom activities, including meal count sheets attendance logs. Created enjoyable interesting learning environment [number] students year. Worked teachers administrators evaluate revise elementary school programs. Pursued professional development continually attending educational conferences teacher training workshops. Fostered team collaboration students group projects. Completed training courses keep up-to-date new teaching methods developments field. Preserved confidentiality student records information times. Took part professional organizations continuing education courses. Created taught engaging math lessons activities. Fostered oral language development critical thinking skills literary discussions. Second Grade Teacher 08/2007 06/2010 Company Name – City State Instructed [number] students individually groups. Set lesson materials, bulletin board displays demonstrations. Promoted physical, mental social development implementing classroom games outdoor recreational activities. Adapted teaching methods materials meet students' varying needs interests. Met regularly parents guardians discuss children's progress. Observed evaluated students' performance, behavior, social development physical health. Encouraged interactive learning incorporating educational software Internet. Supervised average [number] students classrooms, halls, cafeterias, schoolyards field trips. Planned implemented creative lessons accordance district, county, state federal guidelines. Completed filed necessary paperwork classroom activities, including meal count sheets attendance logs. Created enjoyable interesting learning environment [number] students year. Maintained accurate complete records [number] students. Encouraged students special academic interests fully pursue subjects. Worked teachers administrators evaluate revise elementary school programs. Pursued professional development continually attending educational conferences teacher training workshops. Fostered team collaboration students group projects. Completed training courses keep up-to-date new teaching methods developments field. Assessed students' reading levels using DIBELS Next Leveled Reading Passages. Enforced school's student discipline code deal problem situations. Drafted lesson plans submitted review feedback timely manner. Drafted lesson plans submitted review feedback timely manner. Preserved confidentiality student records information times. Took part professional organizations continuing education courses. Created taught engaging math lessons activities. Designed implemented basic math program available students. Developed students' computer technology skills demonstrations practice. Cooperated parents support students' learning healthy development school home. Created classroom environment children could learn respect others. Fostered oral language development critical thinking skills literary discussions. Administrative Assistant/Sales Representative 01/2014 08/2014 Company Name – City State Human resource responsibilities including interviewing, onboarding (gathering employment information, submitting background checks, in-house drug screening, I-9 verification, employment education verification, testing required skills) hiring, terminating employees, submitting information workman's compensation claims. Accounting responsibilities including effectively handling payroll invoicing issues, submitting bills paid, issuing bill backs companies. Sales responsibilities including company research, sales calls, preparing business quotes, meeting potential clients. Administrative responsibilities including frequent email letter correspondence clients associates, answering phones, scheduling appointments interviews, recording new orders, sending invoices clients. OVERVIEW OF EDUCATOR RESPONSIBILITIES Resolved employment-related disputes proactive communication. Organized led [Number] -day staff orientation training promote collaboration. Handled understaffing, disputes, terminating employees administering disciplinary procedures. Represented organization personnel-related hearings investigations. Education Bachelor Science Interdisciplinary Studies(Business, Geology, Education) History, Science, Earth Science, Elementary Education 2003 Lamar University Beaumont City State GPA: GPA: 3.7 Interdisciplinary Studies (Business, Geology, Education) History, Science, Earth Science, Elementary Education 3.7 GPA Coursework Business Administration, Communications Accounting Microsoft Office Applications (Excel, PowerPoint, Word) Lamar University Beaumont Basic Plus Exxon Mobil Site Specific Industrial Safety Training Council Texas Property/Casualty Life/Health Insurance Licenses Recipient [Scholarship Name] Scholarship Diploma Nederland High School Accomplishments Administrative Assistant/Sales Representative. Manpower. Certifications Skills Accounting, Administrative, Basic, Billing, conferences, Council, clients, Customer service, Data entry, editing, EDUCATOR, email, Filing, hiring, Human resource, Insurance, invoicing, math, meetings, Excel, mail, Microsoft Office Applications, PowerPoint, Word, Organizing, Payroll, Presentations, progress, reading, Record keeping, recording, Researching, Research, Safety, Sales, scheduling, seminars, teacher, Telephone etiquette, answering phones, Typing 60 WPM Additional Information EDUCATIONAL ACCOMPLISHMENTS Pictured Who's Who American College Students Elected Honor Society Phi Kappa Phi Elected Honor Society Phi Theta Kappa (Treasurer Recorder Meetings) Doctor Samuel Evans Award Roy A. And Marianella Permenter Scholarship Robert Rauschenburg Scholarship | TEACHER |
TEST ENGINEERING Profile I seeking challenging position technology company allow apply enhance skills Test Engineer fullest potential. Possessing 10 years experience electronics manufacturing test engineering environment bring high level responsibility technical role company. In addition, I eager contribute creativity hard work towards success company growth fast developing field. Areas Expertise Digital/Analog RF Circuits Design Techniques Troubleshooting, used Agilent E5061B-3L5 LF-RF Network Analyzer troubleshooting Proficient circuit board microscope soldering skills rework Interpret reading schematic diagram AC/DC circuits View Expert CAD Design software operating experience TEXMAC Flying probe 9000 series program experience Agilent 83480A Digital Communication Analyzer operating experience Employment Hands Computer Skills Python Scripting test automation Solaris 10 OS, Linux Mandrake Red Hat OS Configuration SQL Server Configuration UNIX Script Shell Programming Networking Essentials Networking Cabling Cat5e, Cat6 Fiber Optic TCP/IP OSI Layers Knowledge Windows XP Pro-Win 7 Mac OS X Leopard PC Hardware Installation PC Troubleshooting PC Software Installation Routers Switches Cable Modems Experience Network Subnetting, routing addressing Professional Experience Test Engineering Feb 2006 Current Company Name － City State Perform component debugging complex android mobile technology products Android Debug commands. Bring ongoing reliability lab android device compliance testing includes tumble test, drop test, button cycling test, thermal testing humidity environment testing. Troubleshoot perform final root cause failure analysis component level Riverbed Steelhead, Sturgeons, Interceptors WAN optimization hardware appliances. Responsible perform functional test system level validation, Report directly customer's quality engineering department final failure analysis data results RMA/FA systems. Manage RMA returns process orders. Perform incoming quality check RMA systems. Upgrade firmware software required. Use test equipment tools Digital/Analog meters, Signal Generators, Oscilloscope Tektronix TDS 3052, Fluke 26III True RMS MM meter find root cause electrical circuits. TestExpert CAD signal view. Directly work customer's engineers resolve test related issues act primary technical customer interface. Prepare develop test process procedures disseminate test-engineering standards developed test systems. Measure control test debug WIP. Stay abreast technology trends. Design, develop, maintain test procedures, tester software electronic circuit board production. Support junior technicians failure analysis, tester debugging, reduction intermittent failures. Review test equipment designs, data RMA issues customers regularly. Support backend production floor BOM breakdown Intel X-86 server platform, Created Visual Aids. work instructions assemblies frontend backend. Properly implement ECO, ECN, Deviations, SPIs ETN rework production floor. Design barcode labels loftware design software assemblies subassemblies. Create MES routes assemblies controlled process verification MES system. Bronze Six Sigma certified. Participate Lean manufacturing eg. The 5S's, Kaizen Blitz Events, QRQC, Workflow Analysis, Layouts workcell design, Kanban, Simulated continuous flow, De-bottlenecking, Takt Time process related improvements, FPY reports test matrix, Test Debug WIP reports. Applied Lean Six Sigma methodologies improve production process. Work Test Manufacturing engineering departments DFT developed test programs. Extensive experience NPI environment NPI process improvements, customer's NPI projects portfolio includes McAfee, Riverbed, HP, Silverspring networks, NEC, Cisco, Pocketfinder, Sunpower Sable networks. Traveled domestic overseas coach diagnostic technicians new customers existing customer product lines. Integration System Engineer Jul 2005 Feb 2006 Company Name － City State Responsible create proposals, design Security Access Control, CCTV Surveillance System Alarm Systems Government, Commercial, Residential customers. Provided Technical Support Field Technicians customers. Install GPS tracking devices fleet vehicles. Lab Technician Apr 2003 Jul 2005 Company Name － City State Work directly company's Vice President engineering development alarm verification VIT system. Support development new production R&D engineering department overseas BOM breakdown, Visual Aids, Schematics improvements US FCC compliance requirements. Daily job duties included test Troubleshoot CCTV Security products. Performed electrical conformance testing Agilent 83480A Digital Communication Analyzer. Introduce new product lines customer marketing department. Provided Technical Support company products phone via email. Test Technician III Jan 2002 Mar 2003 Company Name － City State Test troubleshoot flat touch screens report daily test reports engineering department. Trained new employees perform task assembly lines. Production Test Technician II Oct 2000 Nov 2001 Company Name － City State Certified WWOPS Final Analysis Manufactured Training. Ability Test Debugged SUNFIRE mid high series servers. Generate daily work report failed CPU boards components. Experience Assembly line, Kitting pack out. Assisted Manufacturing Engineers installed tested new features servers. Interpret familiar SUN Microsystems technical docs Netscape interanet. Test Technician I Mar 1999 Sep 2000 Company Name － City State Directly work Engineers new customer products Telecommunication Servers. Performed test repaired bad main boards, worked SMT machines production. Education BSEE 2016 Northwestern Polyphonic University － City State Associate Degree Physics, Chemistry Mathematics 2001 D.A.V. College Jalandhar City GPA: GPA: 4.0 GPA: 4.0 AAS Degree Electronics Technology Heald College School Technology － City State Electronics Technology Skills Assembly, automation, Cable Modems, Cabling, CAD, Cat5, Cisco, coach, hardware, CPU, DC, debugging, DFT, Design software, electronics, email, features, functional, Government, GPS, HP, Intel, Linux, Logic Analyzer, Mac OS, marketing, McAfee, MES, Access, Win 7, Windows XP, NEC, Netscape, Network, Networking, Networking Essentials, networks, OS, optimization, Oscilloscope, OSI, PC Hardware Installation, PC Software, PC Troubleshooting, proposals, Python, quality, reading, Red Hat, RMS, Routers, routing, Schematics, Servers, Shell Programming, Script, Scripting, Signal Generators, Six Sigma, Solaris, soldering, SQL Server, SUN Microsystems, Switches, TCP/IP, TDS, Technical Support, Telecommunication, phone, test equipment, Troubleshoot, Troubleshooting, UNIX, Upgrade, validation, View, WAN, Workflow Analysis, X-86 | ENGINEERING |
TEACHER Summary Experienced Assistant Manager adept problem solving, customer service hiring training hardworking, quality staff. Store Manager equipped extensive experience retail management sales. Employs excellent leadership skills multi-tasking strengths. Determined Assistant Manager strong interpersonal skills extensive retail sales experience. Motivated Shift Manager practiced customer relations, sales inventory control. Demonstrated skill improving store operations, increasing top line sales reducing costs. Reliable Assistant Manager 5 years retail sales. Coaches encourages staff toward advancement using enthusiastic supportive attitude. Highlights Retail inventory management Exceptional leader Accurate cash handling Conflict resolution skills Store opening closing procedures Team-oriented Store operations Sales professional Outstanding communication skills Reliable Flexible schedule Accomplishments Promoted Assistant Manager 7 months cashier/service leader Awarded "Great. Customer Service Award" 2015.position.Developed implemented new loss prevention. methods resulted reduction shrinkage rates. Experience Teacher August 2008 June 2009 Company Name Assistant Manager January 2010 Current Company Name － State Managed classrooms 10 20 students absence assigned teachers. Implemented variety teaching methods lectures, discussions demonstrations. Established clear objectives lessons, units projects. Set communicated ground rules classroom based respect personal responsibility. Tutored children individually small groups help difficult subjects. Taught after-school summer enrichment programs. Established positive relationships students, parents, fellow teachers school administrators. Collaborated staff members plan schedule lessons promoting learning student engagement. Employed broad range instructional techniques retain student interest maximize learning. Took appropriate disciplinary measures students misbehaved. Worked outside normal hours available answer parent student questions. Disciplined children recommended measures correct behavior. Carefully monitored children's play activities. Escorted children outings trips local parks zoos. Maintained up-to-date knowledge store policies regarding payments, returns exchanges. Prevented store losses using awareness, attention detail integrity. Developed highly empathetic client relationships earned reputation exceeding sales goals. Achieved high sales percentage consultative, value-focused customer service approach. Cross-trained provided back-up customer service representatives needed. Computed accurate sales prices purchase Transactions. Worked team member performing cashier duties, product assistance cleaning. Assessed customer needs responded questions. Cleaned straightened work area. Issued receipts purchases gifts. Bagged merchandise following standard procedures. Organized register supplies. Worked customer service resolve issues. Unboxed new merchandise. Rotated stock maintain freshness. Updated register logs. Operated cash register proficiency. Provided professional courteous service times. Worked overtime shifts busy periods. Placed special orders called stores find desired items. Recommended merchandise based customer needs. Operated cash register process cash, check credit card transactions. Administered point sale opening closing procedures. Replenished floor stock processed shipments ensure product availability customers. Cashier July 2014 Current Company Name － State Up-sold additional menu items, beverages desserts increase restaurant profits. Took necessary steps meet customer needs effectively resolve food service issues. Recorded customer orders repeated back clear, understandable manner. Promptly reported complaints member management team. Correctly received orders, processed payments responded appropriately guest concerns. Served fresh, hot food smile timely manner. Communicated clearly positively co-workers management. Resolved guest complaints promptly professionally. Served orders customers windows, counters tables. Cut chopped food items cooked grill fryers. Packaged menu items bags trays placed drink orders carriers. Operated large-volume cooking equipment grills, deep-fat fryers griddles. Accurately measured ingredients required specific food items. Prepared served beverages coffee, tea fountain drinks. Properly portioned packaged take-out foods customers. Quickly efficiently processed payments made accurate change. Mastered Point Sale (POS) computer system automated order taking. Carefully maintained sanitation, health safety standards work areas. Closely followed standard procedures safe food preparation, assembly presentation ensure customer satisfaction. Frequently washed sanitized hands, food areas food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops emptying grease traps. Cleaned food preparation areas, cooking surfaces, utensils. Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint minimal jewelry met company standards. Followed established restaurant practices procedures. Worked well teammates openly invited coaching management team. Took initiative find extra tasks scheduled duties completed. Quickly unloaded product shipments stocked freezers. Prepared items according written verbal orders, working several different orders simultaneously. Assessed customer needs responded questions. Cleaned straightened work area. Issued receipts purchases gifts. Organized register supplies. Worked customer service resolve issues. Weighed food determine correct pricing. Operated cash register proficiency. Maintained gift certificate documentation. Provided professional courteous service times. Education Associates Nursing, Nursing English, Mathematics Accounting 2019 ECU － City State USA GPA: GPA: 2 Nursing, Nursing GPA: 2 English, Mathematics Accounting Training course Microsoft Excel Word. Coursework included English, Mathematics Accounting. Wilson Technical Community College － State USA High School Diploma 2009 James B. Hunt High School － State USA GPA: GPA: 3.6 GPA: 3.6 Skills Accounting, approach, attention detail, back-up, cash handling, cash register, cashier, closing, coaching, communication skills, Conflict resolution, cooking, credit, client, customer satisfaction, customer service, documentation, English, fat, health safety standards, inventory management, Mathematics, Microsoft Excel, windows, Word, neat, policies, POS, pricing, knowledge store, Retail, Sales, tables, teaching, tops, written | TEACHER |
EDUCATION OFFICER SENIOR EDUCATION OFFICER GUIDANCE COUNSELING UNIT Professional Summary I joined Ministry Education 1982 posted R.M.Bailey Senior High School I remained seventeen half wonderful years. I served Head Guidance Department 1991 1999 redeployment Special Services Section oversee Guidance Counseling Unit upon retirement former officer. I enjoyed experience R.M.Baily pleasure working assisting students even departure school, I still counseling many children today. I opportunity supervising Guidance Counseling Unit past sixteen years watched grow forty- two (42) counselors 1999 one hundred thirty two (132) 2015, posted ninety-four schools fourteen islands cays throughout country. During leadership, collaborated College The Bahamas Kent State University established Master's Education Degree Program School Counseling 2001 2011. Eighty- nine (89) persons obtained Masters Degree, unit largest amount employees Degree Ministry Education. I realized order unit move forward, ongoing training requirement officers, kept informed latest techniques strengthened areas concern. We also established crisis team assists grief disaster counseling. The needs students met employees visiting school district Dallas Texas, I learned Employee Assistance Program, implemented Ministry Education smaller scale. This proved successful need expansion necessary. Upon retirement Mrs. Pansy Hamilton Brown, Iris Strachan, Clevette Gibson took reins took EAP next level. The demands officers made realize service needed made available government employees idea expand service decided. I enjoyed role Senior Education Officer given opportunity would like part taking EAP next level. Core Qualifications Experienced individual group counseling Sound knowledge Erik Erikson developmental stages birth death outstanding planning organizational skills Exceptional communication skills outstanding leadership qualities Flexible, enthusiastic enjoys working people Solution focus Unique knack identifying improving counselors clients potential Skilled MS Office researching Internet effective listener Critical thinker skills Outstanding interpersonal rapport building skills Skilled collecting compiling information interaction colleagues, parents students Experience 10/2007 Current Co-chair person Annual Careers Month National Careers Fair The purpose activities month October launch career information students school system, continues throughout school year. Adjunct Lecturer 2002 2012 Kent State University The College Bahamas Masters degree School Counselling, Nassau Campus Employee Assistance Program Coordinator In 2003,after visiting school system Dallas Texas learning Employee Assistance Program, I designed implemented portion program addressed counseling needs employees Ministry Education. The program voluntary referral ‘work-based program offers free confidential assessments, short-term counseling, referrals, follow-up services employees personal and/or work-related problems'. The program assisted estimated two thousand five hundred employees last twelve years. National L.E.A.D Institute Bahamas Delegation site visit North Carolina visited correctional Facilities review programs address needs students family members. These concerns address suggestions recommended best assist students. Education Officer Senior Education Officer Guidance Counseling Unit 08/1999 03/2015 Company Name Supervise Guidance Counselors Government School system. The Guidance Counseling Unit continues effort assist counselors across Bahamas, develop well-balanced comprehensive programs order meet academic, developmental/person social needs students. School Counselor 03/1982 06/1999 Company Name Office Clerk 01/1975 01/1977 Company Name Education Masters Science Guidance Counseling 1985 Long Island University City State US Bachelors Psychology 1980 Bethune Cookman College City State US High School Diploma 1975 St. Johns College Professional Affiliations Nassau Chapter Links, Alpha Kappa Alpha Sorority- 1979 Present Bahamas Association School Counselors 2010 Present American School Counselors Association – 2000-Present Employee Assistance Professionals Association (EAPA) – 2013-Present Skills Brief Counseling, Resistance Prevention Program (RAPP) certified trainer, Group Individual counseling. | AGRICULTURE |
RECREATION ACTIVITY COORDINATOR Summary To secure position related personal care clients hair, skin, nails, continue education post secondary level towards additional certifications /or advance degree. Highlights Licensed Cosmetologist Strong communication skills Make-up application Bridal makeup specialist Self-motivated Sales background Outstanding client care Superior attention detail Hair coloring temporary semi permanent permanent Styling Techniques Infection control sanitation procedures Facial waxing permanent waving chemical relaxing shaping hair shears razors clippers Accomplishments Consistently received positive performance reviews guests online rating sites. Experience Recreation activity coordinator 03/2013 Current Company Name City State Applied positive reinforcement method redirect negative behaviors.Assisted 10Helped prepare daily lesson plans activities lessons.Encouraged students understanding helpful others.Supplied one-on-one attention student, maintaining overall focus entire group.Physically verbally interacted students throughout day keep engaged.Wrote daily weekly lesson plans.Implemented club rec teen warehouseAdministered minor first aid injured students. programs encourage student participation. children per station small group learning periods. Billing coding intern student 11/2011 12/2011 Company Name City State Greeted clients data entry.Thoroughly investigated past due invoices minimized number unpaid accounts.Recorded filed patient data medical records.Strictly followed federal state guidelines release information.Wrote clear detailed clinical phone messages physicians.Acquired insurance authorizations procedures tests ordered attending physician.Scheduled patient appointments. Guidance Counselor 02/2006 02/2013 Company Name City State Assisting schools guidance program providing individual and/or small group instruction. Maintaining manual computerized records. Assisting school staff pupils' discipline problems. Assisting classroom instructional learning development. Retail customer service 06/2010 03/2013 Company Name City State Retail Customer Service: Assisting throughout store answering phone resolving customer complaints, cash handling balancing. Assisting displays processing damaged merchandise. Helped customers select products best fit personal needs.Maintained visually appealing effective displays entire store.Offered exceptional customer service differentiate promote company brand.Collaborated customer service team members give exceptional service throughout entire shopping purchasing experience. Sales Representative 06/2006 10/2006 Company Name City State Responded inquiries genuine interest concern. Accurately completed rental contracts found acceptable resolutions customer's problems complaints. Identified properly completed computer entries paperwork required rental returns. Call Service Counselor 06/2006 01/2007 Company Name City State Worked call center responding membership questions services products offered. Dispatched tow service stranded members. Verified membership, fees services covered membership. Upgraded membership services towing, auto boat insurance. Flight Attendant 04/2000 06/2006 Company Name City State Customer Service Ticket Agent: Excellent decision making skills positive attitude. Communication skills ability deliver onboard announcement professional manner. Provided leadership, direction assisted performance safety passenger services. Education licensed Hair skin, nails 2014 American Academy cosmetology City State USA CPR Certified, MEDCIN Certificate, HIPAA Certificate, Microsoft Excel Word Certificate, MEDISOFT Certificate Grossmont Health Occupations Center Santee, CA 2007 Certificate Completion medical Billing coding 2011 UEI College, Medical Billing Coding City State Additional Information AWARDS CERTIFICATES Certificate appreciation SDUSD 2006 2011 Perfect Attendance Honor Roll UEI 2011 4.0 GPA Customer Service Excellence Northwest Airlines 2003 Skills call center, cash handling, Communication skills, CA, contracts, CPR Certified, resolving customer complaints, clients, Customer Service, data entry, decision making, direction, instruction, insurance, leadership, MEDISOFT, Microsoft Excel, Word, Retail, safety, phone | AUTOMOBILE |
GLOBAL SR. MANAGER, PAID MEDIA Professional Summary I digital product marketing professional 13 years experience, helping businesses increase brand presence, engage customers generate revenue throughout customer lifecycle. My success comes understanding speaking customer needs, creating compelling programs pushing boundaries today's innovative marketing platforms drive measurable results. Core Qualifications Digital Marketing Social Media Marketing Lead Generation Brand Managemen Online Advertising Search Engine Marketing Product Marketing Strategic Tactical Planning Storytelling Content Creation Product Messaging Mobile Marketing Experience Company Name City State Global Sr. Manager, Paid Media 04/2014 Pioneers Rackspace's paid marketing initiatives drive lead generation eCommerce conversion customer engagement Develops strategy enterprise, mid-market SMB marketing plans ensure digital programs contribute business growth Manages annual budgets $6M across six differentiated business units Collaborates Creative, eCommerce Brand teams ensure consistent story told throughout user experience Provides business insights internal clients realize cross-channel efficiencies optimization. Company Name City State Director Digital Marketing 01/2013 11/2013 Led HP Autonomy's search engine marketing, online advertising, blog social media content marketing strategy Worked directly HP Autonomy business units conceptualize content messaging integrate lead generating digital campaigns promote product pushes Created oversaw blogging platform recognized consistent top performer HP Software blogs, 35 contributing authors Managed HP Autonomy's social profile, increasing social awareness 50% digital lead generation 75% HP Autonomy within three months aggressive content creation promotion Company Name City State Director Product Marketing 06/2011 01/2013 Worked closely C-level management set product vision, messaging market positioning Autonomy's Promote suite technologies Raised portfolio awareness creating managing divisional strategic marketing implementation plans across marketing channels devices company's customer experience management mobile, eCommerce solutions Conducted educational promotional speaking engagements, videos, whitepapers sales collateral Autonomy's marketing optimization platform, generating 500 sales leads one quarter Devised created high level marketing collateral, including case studies, sales presentations, white papers, strategic marketing briefs, targeting C-level executives Company Name City State Account Director 06/2010 05/2011 Managed $5.5M marketing budget, developing executing marketing strategies budget planning major telecommunications company Worked directly client create multi-channel e-commerce marketing programs drive bottom-line results increase brand loyalty Managed large-scale mobile website redesign project raise customer engagement adoption Developed business strategies increased product awareness brand image website mobile platforms Company Name City State Sr. Marketing Manager 01/2008 05/2010 Managed marketing content creation marketing initiatives North American market working global team ensure synergies Developed content executed strategic plans budget, managing successful project inception completion Controlled overall company image messaging across marketing collateral print, interactive, social media electronic formats Increased brand visibility North American market 60% one year offline marketing campaigns -- including SEO/SEM, mobile, social media, website, events, print Company Name City State Account Manager/Director 10/2006 11/2007 Developed executed interactive marketing plans initiatives client's six CPG brands Conducted competitive industry analysis make informed recommendations key stakeholders Improved structure measuring reporting campaign performance ROI, resulting 75% increase tracking KPIs Company Name City State Interactive Account Supervisor 02/2005 10/2006 Identified scoped interactive opportunities across agency accounts, including brand, lead generation e-commerce Developed, trained enriched agency's interactive department account management, media production functions Worked Business Development team increase interactive projects 150% Company Name City State Sr. Account Manager 09/2003 01/2005 Promoted ensured consistent brand messaging interactive channels Developed strategic retail business interactive marketing plan client's penetration growing market segments Conducted analyzed interactive research competitive information advise brand strategy, increasing brand presence online sector Company Name City State New Media Manager 12/2000 09/2003 Directed strategic online marketing branding efforts Telecommunications, Media Entertainment High Tech website segments Created targeted interactive campaigns select clients, increasing loyalty 75% three-month timeframe Implemented online business processes increase new business leads 110% one year Education Masters Business Administration International Marketing Georgia State University City State USA International Marketing Bachelors Science Dietetics University Maryland City State Dietetics Skills account management, advertising, agency, brand strategy, branding, budget planning, budgets, budget, Business Development, business processes, business strategies, C, competitive, content, content creation, conversion, client, clients, e-commerce, e-commerce marketing, eCommerce, HP, image, industry analysis, Director, managing, marketing plan, marketing plans, market positioning, marketing strategies, marketing strategy, marketing, market, marketing collateral, messaging, enterprise, online marketing, optimization, presentations, Product Marketing, promotion, speaking, reporting, research, retail, sales, strategy, strategic, strategic marketing, strategic plans, white papers, telecommunications, vision, website | DIGITAL-MEDIA |
SCHOOL LIBRARY MEDIA SPECIALIST Professional Summary My goal bring unique set skills experiences professional background position College Career Coordinator, Broken Arrow Public Schools, allow provide irreplaceable viewpoint ensure every student receives highest quality instruction day. Remarkably skilled developing quality activities presentations promote career awareness coursework designed effective education culturally diverse audience. Highly qualified experienced developing strategic plans enable school districts build community relationships. Wide range networking contacts established relationships local businesses local, state national organizations student intern experiences. Strong interpersonal communication skills well ability work effectively variety stakeholders. Superior research development skills, well as, organizational, project management, problem solving multi-tasking skills. Exceptional experience proven record success writing grants raising funds school government non-government sources. Excellent knowledge current trends social media, web content, digital communication platforms job related technologies. Experience Company Name August 2008 Current School Library Media Specialist City State Chaired Oklahoma Sequoyah Award committees required serving liaison authors publishers, coordinating reading teams' activities, developing promotional material maintaining organization relationships stakeholders. Introduced, raised funds implemented reading programs allowed notable author visit, speak give signed books students school library (two different schools, using two different authors). Create implement college career instructional units guide students parents future planning. Plan develop annual literacy programs order raise awareness library's purpose, available resources, rewards associated reading. Assist parents community technology needs develop maintain relationships school stakeholders. Design present educational programs lessons reinforcing 21st Century Skills 21st Century Learners using various technology advances. Analyze data, research, collaborate colleagues implement instruction supporting Common Core Standards enhancing curriculum development integrating instructional technology. Company Name September 2002 August 2008 School Library Media Specialist City State Wrote grants developed strategic marketing plans raise funds educational programs. Collaborated government non-profit organizations establish integrated work plan utilize grant fundraising opportunities. Interpreted enforced provisions state education federal justice codes, rules regulations. Effectively used books, Internet, current professional journals generate ideas library purchases, significantly increasing student interest participation. Company Name August 1999 September 2002 English Language Arts Teacher City State Prepared course outlines, lesson plans education material provided engaging rigorous learning experiences students. Collaborated team members plan, develop, organize promote integrative instruction. Assisted district professional development teacher training. Education Northeastern State University May 2015 Masters Education School Administration City State School Administration University Oklahoma May 2003 Masters Library City State Northeastern State University December 1998 Bachelor Arts Education English City State Education English Secondary Principal, test taken 7/2014 Library Media Specialist, PK 12 American Literature, 7 12 English Literature, 7 12 World Literature, 7 12 Grammar Composition, 7 12 Affiliations Software Information Industry Association 2014, 2013 SIIA CODiE AWARDS Oklahoma Library Association Oklahoma Sequoyah Award Committee Administrative Team Chairman Oklahoma Sequoyah Award Intermediate Reading Team Oklahoma Sequoyah Award Young Adult Reading Team Intellectual Freedom Committee American Library Association/Young Adult Library Services Association Outreach Young Adults Special Needs Committee Accomplishments Federal Emergency Management Agency (FEMA) Emergency Management Institute IACP: Juvenile Justice Training Technical Assistance: Safe Schools COMMUNITY SERVICE: Oklahoma Medical Reserves Corp. OKMRC) JPS Foundation: Jenks Hometown Huddle. Skills curriculum development, educational programs, English, fundraising, funds, government, grants, instruction, lesson plans, profit, promotional material, reading, research, strategic marketing, teacher, author, Composition | ARTS |
SALES Summary To obtain challenging position organization offers opportunity professional growth I contribute knowledge skills benefit company. Experience Sales April 2013 December 2014 Company Name － City State Greet customers prompt professional manner. This may showroom, outside lot service parts departments. All customers regardless reason dealership greeted directed proper department staff member. Assist customers helping find vehicle, test drive demonstrate features benefits vehicles. Answer questions customers assist every aspect buying automobile. Negotiate price, terms conditions follow direction sales manager duty. Escort customers throughout sales process according automobile sales system place dealership. Make follow calls past potential customers. Ask referrals repeat business. Contacted new existing customers discuss needs could met specific products services. Quoted prices, credit terms bid specifications.Negotiated prices, terms sales service agreements. Responded customer inquiries timely manner. Sales Associate January 2013 April 2013 Company Name － City State Greet customers prompt professional manner. This may showroom, outside lot service parts departments. All customers regardless reason dealership greeted directed proper department staff member. Assist customers helping find vehicle, test drive demonstrate features benefits vehicles. Answer questions customers assist every aspect buying automobile. Negotiate price, terms conditions follow direction sales manager duty. Escort customers throughout sales process according automobile sales system place dealership. Make follow calls past potential customers. Ask referrals repeat business. Sales Associate November 2012 January 2013 Company Name － City State Greet customers prompt professional manner. This may showroom, outside lot service parts departments. All customers regardless reason dealership greeted directed proper department staff member. Assist customers helping find vehicle, test drive demonstrate features benefits vehicles. Answer questions customers assist every aspect buying automobile. Negotiate price, terms conditions follow direction sales manager duty. Escort customers throughout sales process according automobile sales system place dealership. Make follow calls past potential customers. Ask referrals repeat business. Sales Associate March 2011 October 2012 Company Name － City State Greet customers prompt professional manner. This may showroom, outside lot service parts departments. All customers regardless reason dealership greeted directed proper department staff member. Assist customers helping find vehicle, test drive demonstrate features benefits vehicles. Answer questions customers assist every aspect buying automobile. Negotiate price, terms conditions follow direction sales manager duty. Escort customers throughout sales process according automobile sales system place dealership. Make follow calls past potential customers. Ask referrals repeat business. Sales Associate November 2010 March 2011 Company Name － City State greet customers prompt professional manner. This may showroom, outside lot service parts departments. All customers regardless reason dealership greeted directed proper department staff member. Assist customers helping find vehicle, test drive demonstrate features benefits vehicles. Answer questions customers assist every aspect buying automobile. Negotiate price, terms conditions follow direction sales manager duty. Escort customers throughout sales process according automobile sales system place dealership. Make follow calls past potential customers. Ask referrals repeat business. Leasing consultant temp June 2010 October 2011 Company Name － City State Assisted daily operations 800 unit apartment community Met prospective tenants show apartments Screened rental applicants Prepared lease agreements Collected rents security deposits Responded residents' concerns Worked maintenance staff Prepared work orders. Leasing consultant January 2008 January 2009 Company Name － City State Assisted management daily operations 250 unit apartment community Met prospective tenants show apartments Screened rental applicants Prepared lease agreements Collected rents security deposits Responded residents' concerns Worked directly maintenance staff Prepared work orders. Owner Manager January 2005 January 2008 Company Name － City State Responsible daily operations 100 seat restaurant Responsible hiring/ firing employees Maintained daily/ weekly schedules Daily inventory kitchen bar supplies Oversaw catering events Created business plan marketing strategies Advertised Designed restaurant menu Built client base. Education Diploma Graphics Design 2003 Lansdale School Business － City State US Graphics Design Associates Degree Office Operations Management 2005 Lansdale School Business Office Operations Management Pennsylvania Real Estate License 2012 Schlicker Kratz R/E Institute Licensed Skills Ask, benefits, business plan, client, direction, features, firing, hiring, inventory, marketing strategies, Real Estate, sales, sales manager | SALES |
ARTS EDUCATOR Summary Creative innovative Art teacher passionate making middle high school experience positive one students. Works improve school climate students learn course materials, well social skills need thrive aspects lives. Excellent communication, interpersonal effective leadership skills create easy interaction students, parents staff. Accomplishments Served advisor [Student Club Name] Club [number] years row. Skills Valid Current Teaching Certification Florida. Earth-Space Science 6-12, Art K-12, Elementary Education K-5 Positive encouraging Experience 03/2005 Current Arts Educator Company Name － City State Supported students developing strategies individual needs classroom group dynamics. Communicated effectively educators various grade levels. Wrote daily weekly lesson plans. Physically verbally interacted students throughout day keep engaged. Supplied one-on-one attention student, maintaining overall focus entire group. Encouraged students understanding helpful others. Organized field trips local parks, fire stations zoos. Conducted small group individual classroom activities based differentiated learning needs. Conducted small group individual classroom activities based differentiated learning needs. Applied positive reinforcement method redirect negative behaviors. Promoted language development skills reading storytelling. Presented class material policies accurately clearly [number] classes semester. Prepare lesson plans set goals. Demonstrate methods procedures use variety art materials tools as; acrylics, watercolors, brushes, graphite, colored pencil, oil pastel, cartooning, metal repousse', weaving, paper mache', sculpture, wire work, jewelry making, fused glass ceramics. Assess students' needs capabilities utilize customized teaching techniques. Inspire students assist develop creativity self-expression. Exemplary classroom management establishing student rapport promotes learning active participation. Initiate yearly sponsor National Junior Art Honor Society. Organize student art exhibition directing planning, publicity, preparation set "Evening Art" showcase student work gallery setting. Manage annual budget middle upper school divisions. Carry duties department chair provide guidance, instruction, direction support fellow faculty members. Collaborate co-workers share best practices resolve academic disciplinary matters. Act liaison staff, students, parents school director. Motivated individual true passion life-long learning. 04/2005 Current Company Name － City State 08/2004 06/2005 Visual Arts Instructor Company Name － City State Develop good rapport students' order cultivate creative encouraging atmosphere. Effectively communicate information ideas staff, parents students. Manage annual budget materials supplies. 10/1990 07/2005 Owner/Artist Company Name － City State Own manage business provides variety gifts commercial signs. Supervise aspects business including; customer service, sales, purchasing, accounting employee hiring training. Developed produced fused glass product line still carried galleries gift shops across U.S. Caribbean. Education Training Master Science Education NovaSoutheastern University － City State United States B.F.A Florida Atlantic University － City State Bachelor Science Education University Nebraska Omaha － City State United States Recipient Goodrich Scholarship Coursework Education Minor Geology. The Studio Corning Museum Glass － City State City State Skills People skills:enthusiastic people person, advanced problem-solving, great organizational skills Activities Honors Featured artist PBS TV series New Florida Glass Fusion Artist https://www.youtube.com/watch?v=fh0OCMyS_bk Student GOLD KEY Scholastic Art Writing Awards accepted award Carnaggie Hall, NYC. Student first place colored pencil drawing, Gallery Hard Rock Casino, Hollywood, Florida. Member NAEA. Additional Information Work Hadar's clay make mixed metal jewelry. | ARTS |
ACCOUNTANT Summary General accounting procedures ***Accounts Payables Costing ** Billing Accounts Receivables Cash Management Bank Reconciliation ***Payroll Management Finalisation accounts Balance Sheet Accounting Reports Management Knowledge L/C Documentation Admin Secretarial Skills Competencies Proficient data entry management Ability maintain high level accuracy preparing entering financial information Ability work fast accurate manner Good organizational analytical skills Ability learn adapt quickly meet changing needs Highlights Sound knowledge computer accounting programs as, I-Travel Financials (ERP), MYOB, Tally, QuickBooks, Xpert, Leap Accounting MS Office applications like Word, Excel, PowerPoint, Outlook Internet applications good typing speed. Experience Accountant October 2012 October 2014 Company Name － City A Destination Management Company based Dubai) Job Description: Handled high volume payments including internal external. Reviewed supplier invoices ensure information appearing accurate complete reconciled statements sorting queries. Maintained listing accounts payable. Monitored accounts aging ensure payments date. Performed day day processing payments cheques, telegraphic transfers, online transfers, etc. ensured suppliers paid within established time limits accordance company policy. Overseen daily cash petty cash transactions tallying cash every day. Prepared month-end account reconciliations primarily bank, accrual prepaid accounts post entries. Ensured confidentiality security financial files. Other accounting/finance support required management. Accountant Payables Accounting Clerk April 2011 October 2012 Company Name － City A boutique law firm specialises Corporate, Property construction business sectors) Job Description: Accounts Payables Reviewed invoices ensure information appearing accurate complete. Verified payable transactions comply financial policies procedures. Processed transaction reports (aging, payment, etc.) data entry. Maintained listing accounts payable. Cash Receipts Petty Cash Expenses Managed controlled cash receipts proper tracking ensured deposited bank daily basis order avoid discrepancies. Managed daily petty cash expenses reconciled physical cash advances daily. Bank Reconciliation Monitored Bank transactions daily avoid irregularities also ease bank reconciliation thus keeping book balance up-to-date. Accounting Vouchers Data Entry- Prepared recorded various vouchers MYOB software. Month end closing Financial Reports Maintained Fixed Assets master run monthly depreciation, passed closing entries provided MIS reports (BRS, CFS, Ageing Reports, Commission Statement, etc.). Finalisation Accounts Annual Audit Assisted Finance Manager preparing relevant B/S P&L schedules per auditor's requirements Finalization Accounts Annual Audit. Secretarial Provided secretarial administrative support Finance Manager required. Junior Accountant July 2008 April 2011 Company Name － City A boutique TMT firm set Middle East cater exclusively legal needs companies individuals) Job Description: Handled day day accounts related jobs including limited to:- Invoicing Prepared sent timely accurate invoices clients email. Recorded invoices Leap Accounting Software. Kept track Clients' Funds separate Trust Account. Accounts Receivables Monitored Receivables regularly worked clients A/R team increase speed receivables prevented interruption service clients lead improvement financial performance company. Managed receivables activities cash application, sending follow-up inquiries, negotiating past due accounts. Worked resolved customer queries relation invoices communicating concerned Fee Earners, participated weekly credit control meeting Managing Partner. Accounts Payables Verified suppliers' invoices, reconciled statements arranged timely accurate processing payments accordance company's payment strategy, also arranged advance payments wherever necessary kept track it. Statutory Payments Arranged Funds Advance clients pay statutory payments related Trademark/Patent/License Registration/Renewal deadline. Payroll Controlled updated employee records processed payroll. Petty Cash Managed daily cash expenses verified tallied physical cash balance. Accounting Vouchers Prepared, maintained various vouchers recorded Leap Accounting software. Financial Reports Assisted Finance Manager preparing monthly financial reports. Secretarial Performed secretarial duties related Accounting Department. Accountant cum Secretary August 2005 July 2008 Company Name － City A General Trading company dealing import export porcelain, melamine stainless steel cookware, crockery computers computer peripherals) Job Description: Bookkeeping Performed daily accounting activities ensured financial transactions captured proper accounts Tally Accounting software. Analyzed reviewed accounting provisions ensure expenses promptly regularized. Maintained General Ledger, Trial Balance, P L A/c Balance Sheet. Purchasing clearance shipments Placed local overseas purchase orders supervision coordinated clearance Import Shipments arranged payments cheques, bank transfer, documentary collection, letters credit, etc. Costing: Ascertained various costs calculate sales price products. Sales Actively supported company sales team coordinated sales details ensured deliveries carried agreed customers. Invoicing Timely preparation dispatch invoices monthly sales analysis well sales reports. Cash Management Managed cash receipts petty cash expenses. Letter Credit Assisted opening L/Cs, review follow opened L/Cs. Bank Monitored bank transactions daily performed bank reconciliation. Finalisation Accounts Annual Audit Provided monthly annual Financial Reports management liaised Auditors. Administration Provided administrative secretarial support order ensure effective efficient office operations. Liaised Banks, Insurance Agencies, Creditors Customers part day day operation. Education M.Com (Master Commerce) University Kerala India B.Com (Bachelor Commerce) Mahatma Gandhi University － State India Certifications Personal Profile Nationality Indian ******Driving License UAE Visa Status Husband's Sponsorship ******Languages known English, Hindi, Malayalam Availability Immediate Skills Accounting, Accounting Software, Accounts Payables, accounts payable, Accounts Receivables, accrual, administrative, administrative support, Trial Balance, balance, Balance Sheet, bank reconciliation, Bank Reconciliation, Bookkeeping, book, c, Driving License, Cash Management, closing, computer peripherals, Credit, Clients, Data Entry, email, English, ERP, Finance, Financials, Financial, Fixed Assets, Funds, General Ledger, Hindi, Insurance, Internet applications, Invoicing, Languages, law, legal, letters, Managing, Excel, MS Office applications, office, Outlook, PowerPoint, Word, MIS, MYOB, negotiating, Payroll, policies, Purchasing, QuickBooks, Sales, sales analysis, Secretarial, Sound, strategy, supervision, typing speed, Xpert | ACCOUNTANT |
OWNER/ATTORNEY AND MEDIATOR Executive Profile As attorney 25 years, I helped individuals businesses Northern Ohio BUILD FUTURES, primarily areas contracts, divorce mediation, elder care, employment, estates, family law, probate, property law, trusts, wills. Skill Highlights Leadership/communication skills Human resources Negotiations expert Skilled divorce mediator Estate planning taxes Legal research writing expert Core Accomplishments Awarded $100,000 Gund Cleveland Foundations initiate Cuyahoga County Juvenile Court's Custody Mediation Program serving diverse, never married parents. Professional Experience Owner/Attorney Mediator January 2001 Current Company Name City State Gather evidence formulate defense initiate legal actions, interview clients witnesses ascertain facts case. Analyze evidence apply relevant laws, regulations, precedents order reach conclusions. Arrange conduct depositions discovery obtain information evidence relevant claims. Determine existence amount liability, according evidence, laws, administrative judicial precedents. Evaluate information documents claim applications, birth death certificates, physician employer records. Interview claimants, agents, witnesses obtain information disputed issues. Research laws, regulations, policies, precedent decisions prepare hearings. Recommend acceptance rejection compromise settlement offers. Gather analyze research data, statutes, decisions, legal articles, codes, documents. Prepare legal briefs opinions, file appeals state federal courts appeal. Investigate facts law cases search pertinent sources, public records, determine causes action, prepare cases. Analyze probable outcomes cases, using knowledge legal precedents. Prepare documents conduct transactions: Appraise inventory real personal property estate planning probate. Draft legal documents: wills, deeds, mortgages, lease, purchase settlement agreements. Probate wills, represent advise executors administrators estates. Negotiate settlements civil disputes. Advise clients concerning business transactions, claims liability, various legal rights obligations. FOUNDING INITIAL DIRECTOR March 1995 June 1996 Company Name City State Researched submitted grant proposals Cleveland Gund Foundations. Developed forms procedures facilitate mediation process. Recruited selected initial applicants, conducted trainings, evaluated results among mediators. Conducted initial meetings disputants outline mediation process, settled procedural matters fees, determined details witness numbers time requirements. Conferred disputants clarify issues, identify underlying concerns, develop understanding respective needs interests. Used mediation techniques facilitate communication disputants, furthered parties' understanding different perspectives, guided parties toward mutual agreement. Prepared Mediation Agreements disputants sign. ASSISTANT DIRECTOR OF LAW March 1986 August 1988 Company Name City State ADVISED APPOINTING AUTHORITIES IN DEPARTMENTS OF PARKS, RECREATION PROPERTIES; PUBLIC SERVICES UTILITIES. RECEIVED PROCLAMATION DECLARING JUNE 10, 1988, WENDY WILLS DAY, FOR LEGAL SERVICES RENDERED TO THE CITY OF CLEVELAND IN LITIGATION. Gathered analyzed research data, statutes, decisions, legal articles, codes, documents. Prepared legal briefs opinions, filed appeals state federal courts appeal. Arranged conducted depositions, requests production documents, discovery obtain evidence relevant claims litigation. 6-76 TO 7-80 MANAGER, CLEVELAND, OH Promoted Manager, Assistant Manager Trainee four (4) progressively larger ladies apparel department stores Northeast Ohio. Recruited, interviewed, selected, trained, supervised, corrected, sometimes fired ladies department employees. Responsible receiving, human resources, merchandising, office procedures, operations, sales ladies apparel departments. Manager, Assistant, Manager-in-Training August 1976 August 1980 Company Name City State Education J.D Law, cum laud, rank 11th 1983 Cleveland-Marshall College Law, Cleve. State Univ City State GPA: cum laud, rank 11th% Cleve. diploma Honors College Prep 1971 Normandy High School, rank 3rd City State cum laud English Cleveland State Univ., Cleve., OH. *Over 100 hours mediation training, American Mediation Association *Annual requirement 12 hours Continuing Legal Education since 1984. Publications "Mediation: An Idea Whose Time Come." Kirtland Business Rev., Lakeland Community College, Kirtland, OH. "The Ethical Utilization Paralegals Ohio," Cleveland State Univ., 45 Cleve. State Law Rev. 711, 1997. Skills administrative, Assistant Manager, clarify, drafting legal documents, English, forms, grant proposals, human resources, inventory, law, Research write briefs, opinions, laws, LITIGATION, management, Mediation, conduct meetings, merchandising, office, operations, policies, real estate, receiving, sales, settlements, UTILITIES, articles | APPAREL |
CONSULTANT Professional Summary Substance Abuse Counselor specializing assessments. Responsible self-starter communicates well dedicated improving well-being clients. Skill Highlights Superior communication skills Therapeutic expertise Medicaid familiarity Psychiatric population familiarity Solution-focused counseling Exceptional problem solver Quality management care team member Community resources specialist Accomplishments Effectively managed caseloads 30 clients given time. Developed managed hospital based medical detox program. Developed managed 2 outpatient 822 OASAS licensed programs. Restructured existing outpatient admissions department increasing admissions 86 %. Professional Experience Consultant January 2016 Current Company Name － City State Provide clinical assessment substance abusing patients entering treatment. Efficiently gathered information families social services agencies inform development treatment plans. Utilizing clinical guidelines, place patients appropriate level care. Manage patients treatment insurance companies unions. Developing resource referral center model identify risk patients initial point medical contact. Incorporated HEDIS measures monitor patients 1 year post discharge. Clinical Case Management Specialist January 2015 February 2016 Company Name － City State Collaborated closely treatment team appropriately coordinate client care services. Provide case management manage care organizations, unions referral sources patient admission appropriate levels care Communicate regularly criminal justice referral sources, clients family members maintain legal mandates. Obtain insurance authorizations monitor Level Of Care commercially insured patients within clinic. Correspond MCO's support appeal request denial services. Work fiscal department insure compliance corporate goals. Facilitate DWI Chemical Dependency Awareness Group assist patients abstinence. Treatment Consultant June 2013 June 2014 Company Name － City State Territory Management Long Island New York City. Responsible developing referral relationships established area detoxes, outpatient clinics, hospitals psychiatric facilities. Marketed residential treatment programs throughout United States. Coordinated assessment, verification patient benefits, transportation aftercare planning upon discharge. Supported families referrals local treatment programs, legal supportive services private therapists. Worked liaison treating facility stakeholders. Regional Service Coordinator February 2011 June 2013 Company Name － City State Developed New York based clinical Assessment Resource Center Mid-Town Manhattan. The ARC provided first point contact patients seeking access treatment. Identified potential referral sources; establish referral relationships facilitate assessments admissions throughout CRC Health Group/White Deer Run Northeast network. Responsible developing maintaining referral relationships New York City Long Island. Became resource insurance companies, EAP's, Unions, Outpatient Clinics private therapists. Clients Served: 514 patients engaged assessments since 2011. 208 Commercially Insured patients admitted inpatient levels care, 254 referred lower level care 52 lost contact. Intake Supervisor September 2009 February 2011 Company Name － City State Restructured Intake/Assessment department increasing assessment 86%. Increased retention clients engaged treatment 230% YTD 2010. Second annual increase face face interviews clients families 196 2009 365 2010. Increased Intensive Outpatient Admission census 94 2009 208 2010. Education Training B.S Community Human Services 2005 SUNY Empire State College － City State Community Human Services C.I.T.A. Certified Service Technician Computer literate quickly learn new software. Microsoft Office Suite, Outlook, Louts, Salesforce Electronic Medical Records South Oaks Hospital, Institute Addictions Amityville, NY-1992 And Behavioral Studies License: New York State Licensed CASAC #6560 Internationally Certified Alcohol Drug Counselor #116816 Key Words: Admissions, Operations, Counselor, Assessment, Case Management, Program Development, QAPI, Business Processes, EMR.(Avatar). Help Desk, Customer Service. Marketing, Sales. Computer Hardware 1999 Computer Career Center － City State Skills Insurance benefits verification authorizations, Business Processes, Case Management, Computer literate, Counselor, criminal justice, Clients, Customer Service, Electronic Medical Records, Help Desk, insurance, legal, Marketing, access, Microsoft Office Suite, Outlook, network, assist patients, Program Development, Sales, Technician, Territory Management, transportation, treatment programs. | CONSULTANT |
SENIOR MEMBER ADVOCATE Summary To obtain position corporation benefit highly adapted organizational, problem solving, communication skills fifteen years experience.Seasoned customer service specialist background providing advice diverse customer situations. Accomplishments #1 Member Satisfaction Survey's Sears Corporate Holdings Inc 420. Senior Member Advocate, 25+ years service industry half management. Exceeded corporate target customer satisfaction nine months row. Experience Senior Member Advocate Aug 2013 Current Company Name － City State Take service complaints store complaints service requests help members difficult situations. Made reasonable procedure exceptions accommodate unusual customer requests.. Built customer loyalty placing follow-up calls customers reported product issues. Addressed customer service inquiries timely accurate fashion. Owner May 2007 Current Company Name － City State Cooking private kitchen. Party Planning Updated Menu available per request. Performed kitchen maintenance private facility. Developed maintained exceptional customer service standards.Optimized profits controlling food, beverage labor costs daily basis. Project Coordinator Jan 2013 Aug 2013 Company Name － City State Collaborated account managers prepare deliver performance updates quarterly business reviews. Addressed customer questions concerns regarding products, prices availability. Determined cost pricing proposals bids. Procurement Specialist Jan 2012 Aug 2012 Company Name － City State Supervised material flow, storage global order fulfillment. Maintained accurate stock records schedules. Oversaw special orders after-hours, urgent shipping jobs. Unloaded, picked, staged loaded products shipping. Account Manager May 2011 Dec 2011 Company Name － City State Manage accounts projects Semi-conductor field. Selected products specific routes according pick sheets .Owned team productivity metrics. Administrative Assistant Jan 2007 Apr 2011 Company Name － City State Government Affairs Manage account orders federal goverment accounts. Microsoft Office Excel, Phone Etiquette, US Postal Service Sensitive Security Clearance, Data Entry,. Dispatcher/customer care. Dispatcher Jan 2008 Jun 2008 Company Name － City State Verified information computer system up-to-date accurate. Compiled statistical information special reports. Created monthly reports records, closed terminated records completed chart audits. Developed created effective filing system accelerate paperwork processing. Customer service Dispatch manager Jan 2003 Sep 2007 Company Name － City State Dispatch Facility San Marcos set routes tech's helped member's appts. Helped member's difficult situations techs accounts. started customer service sales rep. Selected efficient routes compliance delivery instructions fuel policy. Established long-term customer relationships prompt courteous service. Resolved customer complaints adjusted orders. Seasonal Dept Manager Jun 1999 Dec 2002 Company Name － City State Seasonal Department manager seasons. Helped inventory scheduling management agents floor helped customers issues sales/profits. Education Bachelor's Degree Business Managerial Economics, Human Services May 2012 University Phoenix － City State Business Managerial Economics, Human Services Associate Degree Human Services, Business Managerial Economics May 2002 IVY Tech State College － City State Human Services, Business Managerial Economics Bachelor's Degree January 2002 The Culinary Institute America Master's Degree January 2002 The Culinary Institute America January 1995 Paul Harding High School Languages English Fluent Highlights 70+ Wpm Public Speaking Ability organize establish filing systems Data Entry Administrative Assistant Communication Skills DOMS applications, AS/400, Microsoft applications, outlook, Lync Connentions People Soft Phone Etiquette Customer Relationship Management Client relations specialist Conflict resolution techniques Meticulous attention detail Focused customer satisfaction Skilled multi-tasker oracle ciboodle microsoft linux software proficiency Deadline-oriented Skills account management, Administrative Assistant, Analyst, Microsoft applications, AS/400, A/s 400, Communication Skills, Computer applications, Cooking, Customer Relationship Management, customer service, customer care, Data Entry, DOS, English, filing, Government, inventory, LANGUAGES, Materials, Microsoft Excel, Excel, Microsoft Office, Microsoft Outlook, outlook, People Soft, presentation skills, Procurement, Public Speaking, sales, San, scheduling, Security Clearance, phone skills, Phone Etiquette | ADVOCATE |
TEACHER Professional Summary Highly organized detail-oriented Administrative Professional 10 years experience supplying thorough, organized administrative support senior executives. Skills Filing data archiving, Employee training development, Critical thinker, Microsoft Office (Excel, Publisher, PowerPoint, Word), Multi-line phone proficiency, Advanced clerical knowledge, Invoice processing, Accounting familiarity, Appointment setting, Social media knowledge, Works well pressure, Excellent planner coordinator, Accurate detailed, Customer service-oriented, Articulate well-spoken, Database management, Teaching/tutoring, Technological instruction, Effective time management Work History Teacher 08/2013 Current Company Name – City State Develop implement engaging, effective, student-centered lessons Reading, Phonics, Math, Science, Social Studies, Writing, Language Arts. Use activities, songs/raps, materials enhance student learning self-esteem. Create multi-sensory literacy content based workstations. Conducted parent conferences, faculty team meetings, Actively participated activities included: assessing student progress, assigning grades, taking attendance, recess duty, keeping parents/guardians informed weekly progress reports/behavior charts, phone calls email. Teacher Intern 01/2013 05/2013 Company Name – City State Develop implement engaging, effective, student-centered lessons subject areas diverse group second grade special regular education students. Use activities, songs, materials enhance student learning self-esteem. Designed implemented interactive science unit energy. Worked collaboratively teachers professionals create effective lessons met learning needs abilities students. Legal Secretary/Office Manager 12/2011 12/2012 Company Name – City State Managed office supplies, vendors, organization upkeep. Screened applicant resumes coordinated phone in-person interviews. Answered managed incoming outgoing calls recording accurate messages. Contacted clients schedule appointments discuss progress cases. Worked team attorneys, administrative assistants fellow legal assistants. Entered new cases company database. Developed, organized, maintained filing retrieval systems files court proceedings. Created, indexed maintained client binders. Assisted attorneys collecting information employment, medical records. Teller 08/2010 03/2011 Company Name – City State Balanced daily cash deposits bank vault inventory zero error rate. Processed sales referrals promoted bank services products. Trained employees cash drawer operation. Researched resolved customer issues accounts. Processed cash withdrawals, treasury, tax loan payments. Reported daily averages shortages management. Administrative Assistant Internship 08/2009 05/2010 Company Name – City State Planned, prepared coordinated logistics, documents, materials board meetings, committee meetings staff events. Answered managed incoming outgoing calls recording accurate messages. Greeted screened numerous visitors, including VIPs, vendors interview candidates directed correct office. Coordinated, scheduled arranged meeting travel calendars, including business social events. Student Aide/Administrative Assistant 12/2008 12/2010 Company Name – City State Directed guests routed deliveries courier services. Screened applicant resumes coordinated phone in-person interviews. Answered managed incoming outgoing calls recording accurate messages. Maintained clean reception area, including lounge associated areas. Completed data entry, tracked resumes maintained applicant tracking system. Accounts Receivable Administrator 06/2006 05/2008 Company Name – City State Facilitated successful internal external audits sound thorough documentation. Monitored payments due clients promptly contacted clients past due payments. Supervised invoice processing, purchase orders, expense reports, credit memos payment transactions. Reviewed collection reports determine status collections amounts outstanding balances. Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies reconciliations. Administrative Assistant 06/2005 06/2006 Company Name – City State Managed office supplies, vendors, organization upkeep. Screened applicant resumes coordinated phone in-person interviews. Answered managed incoming outgoing calls recording accurate messages. Completed data entry, tracked resumes maintained applicant tracking system. Assessed urgency priorities accepting declining appointments meetings CEO. Coordinated, scheduled arranged meeting travel calendars, including business social events. Coordinated board committee meetings, including schedules information preparation distribution. Dental Assistant 09/2004 06/2005 Company Name – City State Set examination room dental trays preparation examinations procedures. Successfully assisted dentist performing four-handed dentistry chair-side duties. Accurately recorded treatment information patient records. Competently prepared dental materials including cements, amalgams composites. Diligently cleaned instruments work areas accordance sterilization disinfectant protocol. Successfully completed OSHA, ADA HIPAA compliance trainings. Competently exposed, developed mounted dental x-rays (both intraoral extraoral). Customer Service Representative 08/2003 03/2004 Company Name – City State Possess strong multitasking abilities organizational skills accomplish tasks busy environment. Effectively managed high-volume inbound outbound customer calls. Answered constant flow customer calls 150 calls queue per minute. Addressed resolved customer product complaints empathetically professionally. Defused volatile customer situations calmly courteously. Accurately documented, researched resolved customer service issues. Met exceeded service quality standards every review period. Additional Information 2013-2014 Louisiana Highly Qualified Teacher (Compass Score:4) Education Bachelor Science Elementary Education 2013 University Louisiana Lafayette State | TEACHER |
SR. BUSINESS DEVELOPMENT MANAGER Professional Summary Highly organized sales professional 12 years inside outside sales. Exceptional Outside Sales Representative consistently achieves annual sales quotas increases overall customer base several fields including telecom, advertising, software solutions. Effectively grows brand awareness increased market penetration new market development. Experienced presenting selling senior level(CEO's, CFO's, etc) decision makers various types verticals including technology, healthcare, entertainment, logistics, retail chains, hospitality, etc. Work History Sr. Business Development Manager 04/2015 Current Company Name – City State Surpassed annual quota 125% 2015. Scheduled attended least 10 appointments per week. Organized joint sale calls current customers outside vendors. Including W hotel, Atlanta Hawks, TruGreen, LG, etc. Vast knowledge use Salesfore.com. Successful working senior level decision makers various verticals including hospitality, technology, logistics, healthcare, contractors, etc. Maintain strong ties M2M/IoT Operations, IT, Sales Engineering, Accounting, Legal teams support customers. Interact Finance Operations ensure compliance financial obligations, Accounts Payable, credits. Entrepreneur 11/2016 Current Company Name – City State Developed implemented comprehensive salesperson training program. Prospected obtain new accounts maintaining relationships existing accounts. Directed targeted marketing efforts introduced new products promoted product visibility. Optimized Ride Ad website social media accounts boost traffic sites. Sr. Business Development Manager 04/2015 11/2016 Company Name – City State Surpassed annual quota 125% 2015. Scheduled attended least 10 appointments per week. Organized joint sale calls current customers outside vendors. Including W hotel, Atlanta Hawks, TruGreen, LG, etc. Vast knowledge use Salesfore.com. Successful working senior level decision makers various verticals including hospitality, technology, logistics, healthcare, contractors, etc. Maintain strong ties M2M/IoT Operations, IT, Sales Engineering, Accounting, Legal teams support customers. Interact Finance Operations ensure compliance financial obligations, Accounts Payable, credits. Business Account Executive 12/2013 04/2015 Company Name – City State Exceeded quota monthly basis, averaging 140% plan. Handled highest volume account assigned territory closing the. EDUCATION. Business Account Executive 12/2013 04/2015 Company Name – City State Exceeded quota monthly basis, averaging 140% plan. Handled highest volume account assigned territory closing Wellstar Health Group(over 20 locations). Ongoing generation new leads relationship building property managers, building owners, referral partners, social media, cold calling door door sales. Recognized "triple threat award," 100% data, 80% phone sales, 60% TV sales. Work senior level decision makers various verticals including hospitality, logistics, healthcare, retail, contractors, etc. Manage territory high activity comprehensive business plan. Senior Account Manager 04/2011 01/2014 Company Name – City State Managed portfolio 300 accounts generating $3 million sales revenue. Led sales calls team members establish sales customer retention goals. Assisted clients building networking sites increasing overall profitability business. Maintaining excellent knowledge products services(SaaS, websites, etc.) order understand customers' needs provide solutions needs. Work senior level decision makers various verticals including hospitality, logistics, healthcare, retail, contractors, etc. Maintained average retention rate 85%. Sales Consultant 01/2009 03/2011 Company Name – City State Established 30 new accounts, earning combined profit $200k year. Recognized top sales generator, increasing sales level 45% 2009 alone. Received company Employee Performance Award maintaining record sales achievement 20% growth five months row. Exceeded targeted sales goals 175%. Senior Account Executive 05/2006 04/2008 Company Name – City State Adhered federal state compliance guidelines relative retail mortgage lending. Interviewed average 40 mortgage loan applicants per month. Received Employee Month Award 70% rate closed loans. Executed loan origination process, including ordering credit reports, appraisals preliminary title reports. Provided expert financial advice mortgages governmeand personal loans. Closed assisted closing nearly $10 million loans. Accomplishments Ranked top performer, averaging 140% sales quota month. Recipient Triple Threat Award Comcast Business 2014. Managed portfolio 300 accounts generating $3 million sales revenue Networx Systems. Handled highest volume account assigned territory Comcast Business selling managing Wellstar Health System. Recipient Account Manager Month Award multiple times Networx Systems. Earned Winner's Circle Award 2015. Increased sales volume adding two largest accounts(The W Hotel, LG) Southeast region. Skills Customer targeting Contract negotiations Prospecting Internet marketing Natural leader Marketing advertising Strong work ethic Talented negotiator Conflict resolution techniques Hiring, training supervision Operations management Market research Employee recruiting Education Associate Arts 2002 Enterprise State Junior College Bachelor Science 2006 Troy University City State Highlights Accounting, Accounts Payable, business development, business plan, closing, cold calling, com, credit, CRM, clients, Finance, financial, Legal, logistics, managing, network, networking, profit, relationship building, retail, sales, Selling, Strategic, phone, TV, websites | BUSINESS-DEVELOPMENT |
TEACHER Interests RANGOLI DANCE COMPANY Los Angeles, CA Lead/Post-Graduate Company Dancer 2004 Present *Graduated solo dance debut performed 15+ large scale productions *Worked alongside world-renowned dancers India United States *Lead company matters involving choreography aesthetics senior dancer *Expanded knowledge Indian culture simultaneously bringing awareness performing schools, temples, events companies including Disney® *Received Rangoli Artistic Merit Award 2016 progress dance training performance KARNATAKA CULTURAL ASSOCIATION OF SOUTHERN CALIFORNIA Long Beach, CA Vice President Youth Committee Volunteer Sep 2010 Present *Volunteered religious, community, fundraising events committee member *Emceed shows annual Children's Day, Drama Festival, Indian New Year event. *Organized 10+ fundraisers including book, clothes toys drive, water bottle collection, Walk-a-Thons, etc. *Participated plays, performances, international shows fundraise organization *Received Community Service Award 2016 participation time spent volunteering LAKEVIEW SENIOR CENTER Irvine, CA Vice President Volunteer Group Sep 2012 June 2016 *Assisted care elderly terms dietary medical needs, socially, daily tasks *Put events, games, holiday crafts entertain act support system *Delivered informative presentations group elderly care, basic science, people skills, common diseases medical issues Experience Company Name February 2016 June 2016 Teacher City State Taught children Autism music, dance, art build focus everyday skills. Studied student's medical needs specific skills needed improve on. Created relationships parents offer support provide personal downtime them. Company Name December 2015 July 2016 Teacher Company City State Assisted teaching classes variety styles Bollywood, Bharathanatyam, Fusion, etc. Choreographed pieces performances private classes. Performed various events organizations fundraising. July 2013 September 2013 Intern Worked alongside nurses Hoag Hospital 20+ hours acute care, vital signs, aide central service/supply, dietary, physical therapy, pediatrics, urology. Studied body mechanics, biology, general chemistry/biochemistry, patient rights, patient care skills, personal skills related hospital surroundings basic laboratory skills classroom setting. Completed Cardiopulmonary Resuscitation (CPR) Certification course, emergency skills, career options opportunities. COASTLINE REGIONAL OCCUPATIONAL PROGRAM-NURSING City State Education Training CALIFORNIA STATE UNIVERSITY May B.S Chemistry City Chemistry 3.65 Survey Chemistry, Introduction Crime, Law Justice Biology General Chemistry Biology General Chemistry Skills acute care, art, Autism, basic, biochemistry, biology, Chemistry, CPR, focus, fundraising, Law, patient care, pediatrics, physical therapy, Resuscitation, teaching, urology, vital signs Additional Information LEADERSHIP AND ACTIVITIES RANGOLI DANCE COMPANY Los Angeles, CA Lead/Post-Graduate Company Dancer 2004 Present *Graduated solo dance debut performed 15+ large scale productions *Worked alongside world-renowned dancers India United States *Lead company matters involving choreography aesthetics senior dancer *Expanded knowledge Indian culture simultaneously bringing awareness performing schools, temples, events companies including Disney® *Received Rangoli Artistic Merit Award 2016 progress dance training performance KARNATAKA CULTURAL ASSOCIATION OF SOUTHERN CALIFORNIA Long Beach, CA Vice President Youth Committee Volunteer Sep 2010 Present *Volunteered religious, community, fundraising events committee member *Emceed shows annual Children's Day, Drama Festival, Indian New Year event. *Organized 10+ fundraisers including book, clothes toys drive, water bottle collection, Walk-a-Thons, etc. *Participated plays, performances, international shows fundraise organization *Received Community Service Award 2016 participation time spent volunteering LAKEVIEW SENIOR CENTER Irvine, CA Vice President Volunteer Group Sep 2012 June 2016 *Assisted care elderly terms dietary medical needs, socially, daily tasks *Put events, games, holiday crafts entertain act support system *Delivered informative presentations group elderly care, basic science, people skills, common diseases medical issues | TEACHER |
ASSISTANT BANKING CENTER MANAGER I Summary Experienced Signals analysis, Geo-Spatial analysis, Electronic Warfare analysis, Networks Threat analysis, DNR. Limited knowledge performing DNI analysis. Basic knowledge computer network applications World Wide Web, printers, email, instant messaging. Knowledge Local Area Networks well Wide Area Networks. Expert working knowledge experience Google Earth, Microsoft Office Suite, various SIGINT Geospatial Analyst/Signal Analysis/SIGDEV collection, identification analysis processing tools, applications, databases. Experienced analytic research development techniques along management analysis databases, products. Excellent oral written communication skills, regular displays high levels professionalism problem-solving skills. Bloomberg certified 2014. Highly adaptive changing environments, self-starter people motivator broad set analytical technical skills. Proficient Governmental Health Care programs regulations; eg. Medicare Advantage. Highlights RT-RG suite, Belleview, Metrics, Anchory, Globalreach, SEDB, SIGNAV, NSAnet, Target Profiler, MS Office Suite, ArcMap, ArcGIS, Google Earth, Analyst Notebook, Dishfire, JWICS, Bloomberg, Archtics, Ticketmaster, MarX, Continuum, FACETS, MEDCO, Med Informatics, Care Advance, Verint, Cisco, CITRIX Experience Company Name City State Assistant Banking Center Manager I 03/2016 Current Knowledgeable aspects running Retail Banking Center Building Operations; Audit policies procedures, general management, TEAM building, Comerica Securities, Retail Financial Products. Preparation internal instructions, operating policies, Standard Operating Procedures (SOPs), guidelines. Skilled assessing Fraudulent Issues; plans conducts investigations designed achieve casualty resolution. Analyzed inspections, investigations identify problem area's within retail financial programs. Mathematical abilities perform calculations including application discounts, interest, proportions, mortgage terms, percentages. Proficient following systems: CISCO, HOGAN, Trio, Elan, Mortgage Referral Tool, Bloomberg, PayPoint, Check Vision, Account Analysis (AAS), CoStar. Member Provider Services. Company Name City State Member Provider Services 10/2015 03/2016 Certified 8 step Ulysses Service Mentor program. Proficient following systems: MACESS, FACETS, CITRIX, MEDCo, CareAdvance, Health Maintenance Organization, Continuum, MarX, Med Informatics, CISCO, Verint. Sales customer service skills used build maintain exceptional relationships Subscribers, Providers, Small Groups, Large Groups, Governmental programs. Knowledge MDCH, NCQA, MTM/NMIS. Experienced following: Department Human Services, Center Medicare Medicaid Services, Health Insurance Marketplace. Company Name City State Box Office Associate 01/2014 07/2015 Proficient following systems: Archtics, Ticketmaster, Michigan Lottery Sales. Ability multi-task provide top level salesmanship. Directly handled customer complaints provided problem-solving sufficient solution. Worked three locations Box Office Associate; Meadowbrook Hall, DTE, The Palace Auburn Hills. Company Name City State Head Sales Associate 05/2013 12/2015 Knowledgeable aspects running small business; payroll, accounts receivable, accounts payable general leadership. Increased sales 10% 2013 2015. Understanding general hospital/health care practices regulations; OSHA. Skilled Microsoft Office Programs. Experienced medical field sales pitches marketing strategies. Mathematical abilities perform simple calculations including application discounts, interest, commissions, proportions, percentages. Company Name City State SIGINT Analyst 06/2009 03/2010 Assisted development air waves analysis satellite, radio, conducted pattern analysis identify known unknown threats. Development exploration SIGNIT targets used research development Intelligence reports product preparation support Military, both, Tactical Strategic. Expert working knowledge SIGNIT, include COMINT, ELINT, OSINT, well ALL-source Analysis Reporting. Gained working knowledge reporting Captains above. Squad leader 14 entry level soldiers. Developed improved IIR's PIR's analysis collection capabilities. Due injury, unable complete given contract length. Company Name City State Aquatics Associate 10/2007 04/2009 YMCA Certification, Red Cross/Ellis Lifeguard Certification, Water Aerobics Certification, CPR/First Aid/AED Certification, USA Certified Swim Coach, Swim Instructor Certification. Increased North Oakland Waves Swim Team membership 47%. Lead swim instructors lifeguards monthly CPR/AED/First Aid Training. Education Bachelor Science 2008 Oakland University City State Basic Training, Fort Leonard Wood, MO (2009) Advanced Individual Training (SIGINT Training), Goodfellow AFB, TX 2010 2016 Cochise College State Masters Business Administration 2016 Oakland University Network Plus Certification 2016 Expected) Security Plus Certification 2016 Certifications YMCA Certification, Red Cross/Ellis Lifeguard Certification, Water Aerobics Certification, CPR/First Aid/AED Certification, USA Certified Swim Coach, Swim Instructor Certification. *Increased North Oakland Waves Swim Team membership 47%. *Lead swim instructors lifeguards monthly CPR/AED/First Aid Training. Primary Databases Software Used Skills accounts payable, accounts receivable, Analyst, Banking, Basic, Bloomberg, CISCO, CITRIX, Coach, CPR, customer service skills, Databases, Financial, First Aid, general management, HOGAN, Instructor, Insurance, leadership, TEAM building, marketing strategies, Mentor, Microsoft, MS Office Suite, Office, Network, payroll, policies, problem-solving, radio, reporting, research, Retail, Sales, Securities, Strategic, Vision | APPAREL |
CHEF Summary Customer-oriented fast food worker deep experience POS systems, food preparation safety regulations. I highly efficient preparing food orders quickly greeting customers managing cash register accurately.Adaptable warehouse picker extensive experience material handling, inspections shipping receiving. Focused continual process improvement cost reduction. I also familiar aspects logistics, shipping receiving general warehouse operations. Highlights Fast learner Friendly Communication Skills Computer Skills Customer Service Skills Leadership Skills Organizational Skills Research Planning Skills Interpersonal Skills Safety-oriented Neat, clean professional appearance Comfortable standing long time periods Shipping receiving skills Reliable punctual Accomplishments Obtaining Raises previous Jobs working different departments within company. Obtained high school diploma. Attending completing various college courses. Experience CHEF December 2015 Current Company Name City State Served fresh, hot food smile timely manner. Resolved guest complaints promptly professionally. Served orders customers windows, counters tables. Cut chopped food items cooked grill fryers. Packaged menu items bags trays placed drink orders carriers. Operated large-volume cooking equipment grills, deep-fat fryers griddles. Accurately measured ingredients required specific food items. Mastered Point Sale (POS) computer system automated order taking. Carefully maintained sanitation, health safety standards work areas. Frequently washed sanitized hands, food areas food preparation tools. Maintained neat, well groomed appearance including impeccable personal hygiene, hair restraint minimal jewelry met company standards. Followed established restaurant practices procedures. Worked well teammates openly invited coaching management team. Took initiative find extra tasks scheduled duties completed. Quickly unloaded product shipments stocked freezers. Warehouse Picker/Stocker April 2015 August 2015 Company Name City State Maintained accurate stock records schedules. Selected products specific routes according pick sheets. Supervised material flow, storage global order fulfillment. Unloaded, picked, staged loaded products shipping. Crew member March 2013 December 2013 Company Name City State Dairy Queen Gainesville, Florida. I've done everything opening store one co worker 8 morning closing store 11 pm. almost every night. I've also worked several double shifts throughout time there. My experience generally cashier line cook customer service based. Daily cleaning duties Education Associate Science Medical Coder Billing 2015 Santa Fe College City State United States America Medical Coder Billing. Health Information Management. 3.7 GPA. Earning certification. High School Diploma General 2011 Buchholz High School City State Alachua Obtained High school diploma 2011. Skills Warehouse worker, Cashier, Line Cook, Closing, Communication Skills, Interpersonal Skills, Customer Service Skills, Leadership Skills, Organizational Skills, Fast learner, Research, Very Friendly, Adaptable. | CHEF |
ARCHITECTURAL DESIGNER Summary Over three years experience demonstrating consistency outstanding work design oriented environment. Effective communicator, great leader, creative thinker, problem solver builds teamwork possesses initiative exceed goals. Accomplishments “Letter Appreciation” Design Recognition National Architectural Accrediting Board 2014-2015 “Chicago Prize Award” Design Recognition Nomination Outstanding Project 2012 “Close Gap d3 Competition” Winner Project Exhibition 2011 "Architectural Design Conservation" Second Place Winner 2008 Led design proposal downtown sector Caguas, PR including improvements hardscape, landscape, existing buildings Led design proposal School's 21st Century Project San Juan, PR Supervised managed design construction documents two winning School's: Santiago Veve Calzada, Santiago Iglesias Pantin Experience ARCHITECTURAL DESIGNER Company Name City State Organized projects accordance BIM Standards Discussed design standards procedures directors design architecture. Created oral written presentations project designs proposals. Collaborated structural engineers, interior designers see construction line drawings designs. Coordinated project team development preliminary final design documents Managed design process conceptual phase construction Initiated design proposal, including oral written presentation new design ideas Fostered maintained collaborative professional working relationship project leadership team Completed formal design intent construction documentation ARCHITECTURAL DESIGNER Company Name City State Acted lead designer small projects landscape enhancements, well larger projects proposals Reviewed completed reports, plans, project designs Completed formal design intent construction documentation Drafted detailed drawings structures, specifying dimensions materials needed Discussed design standards procedures directors design architecture Created visual presentations project designs proposals Collaborated project team see construction line drawings designs Coordinated project team development preliminary final design documents BIM/ VISUALIZATION SPECIALIST Company Name City State Discussed design standards procedures directors lighting design Defined organizational procedures incorporating information Building Information Model (BIM) Drafted detailed drawings structures, specifying dimensions materials needed Reported status design process project manager Created oral written presentations project designs proposals Created professional to-scale sketches communicate clarify design requirements Collaborated 3d builders see construction line drawings designs Coordinated project team development preliminary final design documents DESIGNER AND CONSULTANT Current Company Name City State Supported model development subsequent animation models. Mentored artists quality standards improvements. Collaborated creative design team complete projects tight deadlines. Education Master Science ARchitecture 2013 University Illinois Urbana-Champaign City State USA Bachelor Science Architecture 2010 University Puerto Rico City State USA GPA: Magna Cum Laude Honors Magna Cum Laude Honors Languages Bilingual Spanish/English Fluent reading/writing Spanish/English Skills Personal: Rhino; Revit; CInema 4D; all-Adobe CS; AutoCAD; HDR imaging; Lighting; Market Research; 3dMax; Maya; Revit; Modeler; Sculptor Professional: imaginative creative thinking skills; ability analyze critically assess problems; ability see big picture well giving attention smallest detail; ability communicate effectively; understanding history; cultural environmental concerns; lateral thinking skills solve complex problems; coordination interpersonal skills manage complex project team Qualifications: Design talent; Engineering ability; Social awareness; Business aptitude | DESIGNER |
GRAPHIC DESIGNER Summary Versatile professional hands-on leader motivates, trains coaches employees drive progress toward project company milestones. Highlights Customer-oriented Employee training development Client vendor relations Invoicing purchase orders MS Office Advanced problem solving skills Driven Strategic thinker Superb communication skills Detail oriented Microsoft Word, Excel, PowerPoint Proficiency web designing Professional demeanor bilingual Experience 05/2014 01/2016 Graphic Designer Company Name City State Tracked evaluated staff performance, handled promotions terminations. Completed purchase orders customer invoices. Prepared layouts drawings compliance established templates design standards. Adhered corporate brand guidelines preparing graphic materials. Recommended techniques, methods media best suited produce desired visual effects. 08/2012 01/2016 Graphic Designer Company Name City State Created visuals appeal leaders big data high-tech world. Surpassed revenue goals four consecutive quarters. Designed unique print materials, including advertisements, brochures logo designs. Prioritized graphic workload effectively coordinated multiple projects. Responsible implementing business-building relationship-building expectations uniquely assigned accounts customers. 03/2013 05/2014 clerk Company Name City State Assessed customer needs responded questions. Cleaned straightened work area. Issued receipts purchases gifts. Bagged merchandise following standard procedures. Organized register supplies. Unboxed new merchandise. Updated register logs. Provided professional courteous service times. Worked overtime shifts busy periods. Education certificate Computer Technician Network Specialist Fresno City College City State United States Skills Data Entry, Customer Service, Human Resources Leadership, Interpersonal Skills, Inventory control Marketing, Problem Resolution Project management, Staff Training,Staffing, administrative Bilingual; English Spanish | DESIGNER |
CORPORATE REGIONAL RECRUITER Summary Highly driven Recruiter maintains positive attitude pressure welcomes challenge responsibility producing results quickly clients. Highlights Recruiting selection techniques Proficient communicator Fluent Spanish Practiced HRIS technologies iCIMS Applicant Tracking software Talent assessments Hiring recommendations Experience Corporate Regional Recruiter 06/2015 Current Company Name City State Responsible screening, interviewing referring qualified applicants hiring managers. Works Talent Acquisition Specialist effectively market open positions positively "opportunities" providing applicants realistic job preview; presents Bethesda premier provider services. Establishes, cultivates maintains ongoing relationships management order understand recruitment needs identify skills needed vacancies. Attends departmental staff meetings requested acquire substantial knowledge department's business objectives, goals, operations work culture. Conducts daily calls potential candidates build pipeline applicants meet common unique staffing needs; updates candidates hiring process ensures smooth transition post-hire. Partners Regional HR Director, Talent Acquisition Specialist regional management develop implement regional recruitment plan. Manages established selection process include initial interviewing screen basic qualifications. Collects data statistics use designing recruitment plans measuring effectiveness various recruitment efforts. Healthcare Recruiter 02/2014 06/2015 Company Name City State Develop measurable strategic plan recruitment reflects market analysis, seasonal trends, volume business sales activity within given market. Actively sources candidates using multiple sources, strategies, methods, Performs strategic recruitment marketing activities, including resume mining, job fairs professional networking events. Performs prescreening interviewing field employees. Enters new applicant information computer system. Conducts new hire process, Reviews verifies new hire documentation credentials; verifies references, completes criminal background check drug test processes. Makes hiring decisions field employees. Fill open orders. Audit facility compliance ensure candidates attend facility orientations. Post job descriptions appropriate posting sites. Attend Weekly staffing meetings. Complete weekly reports staffing. Adhere policies procedures. Meets exceeds Recruiter benchmarks. Performs duties assigned. National Physician Recruiter 02/2012 11/2014 Company Name City State Made cold calls develop relationships potential providers. Contacted current providers grow existing relationships pursued referrals. Engaged current potential providers objective assess current situation facilitate match one clients. Ensured potential candidates met quality metrics asking qualifying questions following discrepancies. Presented qualified providers account executives business development representatives. Negotiated rates expenses required. Sourced providers via resume databases network sites. Wrote provider agreements exhibits necessary. Followed accepted providers client engagements ensure satisfaction. Promptly escalated candidate issues account executive business development representative. Actively managed ever expanding portfolio providers. Ensured data inputted company sales force account occurs. Prepared consult account executives, business development representatives management regarding provider activities. National Healthcare Recruiter 08/2011 02/2012 Company Name City State Sourced healthcare professionals travel contract assignments. Qualified candidates based client requirements. Maintaining pipelines passive candidates. Make 60-100 daily outbound calls emails potential candidates. Customer relationship development management. Demonstrated problem solving closing abilities. Personnel management schedule organization external employees. Managed correspondence healthcare professionals Agency. Completed profile credentialing candidate submittals absence Recruitment Coordinator. Recruiter 07/2009 08/2011 Company Name City State Developed executed recruiting plans. Networked industry contacts, association memberships, trade groups employees. Coordinated implemented college recruiting initiatives. Work hiring managers recruiting planning meetings. Created job descriptions. Participated creation recruiting interviewing plan open position. Efficiently effectively fill open positions. Conducted regular follow-up managers determine effectiveness recruiting plans implementation. Developed pool qualified candidates advance need. Built networks find qualified passive candidates. Posted openings newspaper advertisements, professional organizations, position appropriate venues. Utilized Internet recruitment. Located documented find ideal candidates. Aided public relations establishing recognizable "employer choice" reputation company, internally externally. Communicated managers employees regularly establish rapport, gauge morale, source new candidate leads. Created contacts within industry. Attended local professional meetings membership development meetings. Maintained regular contact possible future candidates. Maintain pertinent applicant interview data Human Resources Information System (HRIS). Assisted performing reference background checks potential employees. Assisted writing forwarding rejection letters. Assisted interviewing selecting employee's onsite. Assisted preparing sending offer packages. Assisted preparing sending new employee orientation packages. Admissions Recruiter 12/2005 07/2009 Company Name City State Recruited, trained, coached, managed members admissions team. Managed lead flow distribution. Established, monitored, met goals program enrollments. Worked collaboratively college staff faculty. Contributed process implementation strategic planning. Kept abreast trends impacted recruitment efforts. Organized conducted open house events prospective students. Interviewed prospective students via telephone personal interviews. processed student enrollments maintained database system track prospective students enrollments. Created managed marketing materials recruit new students retain current students. Education B.A Sociology 08/1998 Portland State University City State Sociology Languages Bilingual Spanish Skills premier, advertisements, Agency, basic, business development, Closing, Corporate Communications, client, clients, databases, database, designing, documentation, hiring, HRIS, Human Resources, HR, letters, Director, market analysis, Marketing Strategies, marketing, Market, marketing materials, Media Relations, meetings, Works, network, networking, networks, newspaper, Personnel management, policies, Presentation Skills, problem solving, processes, public relations, quality, rapport, Recruitment, recruiting, Recruiter, Selling, Sales, Sales Planning, Spanish, staffing, statistics, strategic, strategic planning, telephone, Territory Management, unique | HEALTHCARE |
ASSISTANT TO BUSINESS DEVELOPMENT ADMINISTRATOR Professional Profile Organized administrative professional hands-on experience supporting business areas real-estate, finance, database management, customer service human resources. Collaborative team player strong communication, decision-making time management abilities. Qualifications Able meet performance outcome goals Create maintain employer client databases files Effectively identify client needs good judgment interview techniques Maintain updated case notes client Provide assistance guidance relating interview process Conduct employer outreach needed Conduct follow-up evaluations client employer Develop job opportunities act liaison client employer Maintain timely documentation reports according stated guidelines Provide referrals community partners Conduct program presentations Detail oriented, flexible reliable Relevant Experience Managed major office relocation one day downtime. Experience Assistant Business Development Administrator January 2016 Current Company Name － City State Updated employee paperwork records. Greeted visitors promptly directed correct locations. Scheduled appointments maintained master calendar. Wrote professional business correspondence. Drafted internal documents memoranda. Prioritized project components organized scopes. Liaised directly customers meet needs maintain satisfaction. Office Sales Manager November 2013 January 2015 Company Name － City State Successfully managed activities five team members multiple locations. Created training manuals targeted resolving even difficult customer issues. Developed, implemented monitored programs maximize customer satisfaction. Verified information computer system up-to-date accurate. Verified logged deadlines responding daily inquiries. Identified operational processes inefficiencies recommended necessary improvements. Provided base level IT support company personnel. Resolved customer complaints concerns strong verbal negotiation skills. Maintained composure patience face difficult customer situations. Trained new employees explained protocols clearly efficiently. Solicited referrals satisfied clients. Developed executed sales promotions. Cold-called prospective customers build relationship. Generated high volume referrals. Evaluated managed new strategic business opportunities. Designed web content, including monthly newsletters promotional calendars. Educated clients current real estate market answered questions had. Acted listing agent brokers. Coordinated appointments prospective buyers showcase houses plots. Verified legal formalities completed prior closing dates. Negotiated contracts coordinate lenders, attorneys inspectors. Administrative Legal Assistant June 2005 January 2013 Company Name － City State Accurately entered client data company-based software program. Organized client calendars, prepared mailings handled high call volumes. Examined Deeds Trust determine grantor, grantee, trustee loan amount. Drafted judicial correspondence handled court mailings. Researched documents publications details would establish evidence. Arranged correspondence behalf attorney. Worked attorneys case reviewers resolve legal complaints. Prepared clients appointments interviews. Traveled manager take notes dictation meetings. Handled incoming outgoing correspondence, including mail, email faxes. Screened telephone calls inquiries directed appropriate. Devised maintained office systems efficiently deal paper flow. Typed documents, updated websites compiled information meetings. Education Bachelor Science Applied Studies/Online C. S. U. Dominguez Hills (CSUDH) － City State USA Candidate graduation December 2016 Coursework Marketing Public Relations Coursework Organization Leadership Coursework Organizational Behavior Coursework Public Policy Coursework Public Relations Coursework Communications, English Journalism coursework Dean List 3.9 GPA Legal Studies 2014 Pasadena City College － City State USA American Bar Association Approved Certification Coursework Legal Terminology Coursework Courts Political Science Legal system software training Coursework Probate Criminology Coursework Immigration Business law Coursework Family law civil code procedures California Real Estate Salesperson License Real Estate 2005 Real Estate Trainers － City State USA Skills Adobe Acrobat, Microsoft Office, Outlook, Client Employee Management, Excellent Customer Service Skills, Client Relations, Privileges Fiduciary Understanding, Budgeting Financial Planning | BUSINESS-DEVELOPMENT |
IT MANAGER Summary Ten years management experience focus team building project management. Ten years experience network engineer systems administrator. The majority experience working Microsoft, Dell, HP, IBM, Symantec, McAfee, Trend Micro Cisco hardware software business solutions. I extensive experience Microsoft Exchange Server. I comfortable Cisco command line IOS, VoIP, QoS tagging, layer 2, 3 4 switching packet shaping. I used Fluke OptiView, Wireshark, NetFlow Analyzer, Solarwinds Network Performance Monitor SMS assist process identifying network bottlenecks performance issues. I experience business, education, medical manufacturing environments. Recently, I working great deal Hyper-V, VMware data loss prevention software. Highlights Software Symantec Backup Exec, System Recovery, Endpoint Protection, Trend Micro, McAfee, ESET, Acronis, ShadowProtect, GFI, Crow Canyon, DameWare, Wireshark, NetFlow Analyzer, Splunk, SMS, Fluke OptiView, Solarwinds NPM, Microsoft Response Point, GP, CRM SharePoint, Databases SQL, MySQL Hardware Servers, workstations, laptops, printers, smart phones, routers, switches, firewalls, wireless access points, LTO autoloaders, CCTV, PBX IP phone systems, biometric scanners readers Applications Apache, IIS, Cisco ASDM, Cisco VPN Client, MAS 90, Sage Medical Manager, BrainTree PACS/C-Arm, VMware, Citrix, SmartFilter, Imail, Websense, iPrism Web Security, Hyper-V, SonicWall Global VPN Client, Adobe, Foxit Phantom PDF, JobBOSS, Made2Manage ERP, Word, Excel, Access Industries Business, Manufacturing, Education Medical Operating Systems Windows 2000 Server, Server 2003, Server 2008, Server 2012, Exchange Server(2000, 2003, 2007, 2010, 2013 associated migration tools), Cisco IOS, Linux, Mac OS Methodologies project management, system analysis design, business process flow Database maintenance System checks troubleshooting Advanced troubleshooting Virus spyware removal Computer diagnostics repair Server management Hardware support troubleshooting Highly motivated Resourceful Advanced knowledge diagnostic techniques Advanced knowledge security, firewalls DLP Accomplishments Saved company 50,000.00 per year refurbishing used computers technological equipment switching Internet providers T1 lines cable. Experience IT Manager 07/2012 Current Company Name City State Server installations migrations, SonicWall firewalls, VPN installation support, wireless access points, multilayer switches, routers, help desk support 3 sites, multi-mode fiber, Microsoft Exchange Server, Server 2012, Hyper-V installation support, Windows XP mode, Windows 7, Windows 8, SharePoint, Microsoft Dynamics GP/CRM, Project Server, SQL, Macola, CCTV, time attendance hardware software, biometric reader installation support, Syspine IP, Microsoft Response Point, VoIP, Creo Pro/E, Windchill, SolidWorks, QuickBooks Enterprise, McAfee SaaS, network security, disaster recovery, infrastructure design support, network hardware software troubleshooting, administration user accounts, responsible developing annual IT budget, responsible IT project management. Administration group policy, Active Directory, help desk support, Hyper-V, DLP. Information Technology Engineer 10/2008 07/2012 Company Name City State Server installations migrations, migration databases, Exchange Server, SQL, MySQL. Cisco PIX ASA 5505 installation support, network security, wireless hardware, installation support Symantec Backup Exec Endpoint Protection, Mac OS, help desk support multiple sites, phone system VoIP support. Administration group policy, Active Directory, DHCP, DNS, hardware software troubleshooting, upgrades migrations legacy software packages. Senior Network Engineer 10/2007 06/2008 Company Name City State Server installations migrations, databases, Exchange Server, SQL, MySQL. HP servers, Secure Computing Webwashers, Snapgear firewall/VPN appliances, Cisco switches, Trend Micro products, Symantec products, network security, wireless installation support, virtual machines, help desk support multiple sites, phone system VoIP support. Administration group policy, Active Directory, DHCP, DNS, end user support. Information Technology Engineer 03/2005 10/2007 Company Name City State Server installations migrations, migration databases, MAS 90, SQL, MySQL. Cisco 1721, 2800 3600 series routers, Cisco Catalyst 2900 3100 series switches, HP ProCurve switches, Symantec products, network security, wireless installation, iSCSI NAS/SAN (Intel hardware), media servers, terminal server applications, BrainTree PACS C-Arm, biometric readers, time attendance installation support, help desk end user support 7 sites. Administration group policy, Active Directory, DHCP, DNS, VPN tunnels, ftp servers, Sage Medical Manager, VoIP, QoS, layer 3 4 switching, Cisco Aironet access points, Toshiba hybrid PBX VoIP phone system QoS support, HIPAA compliance, media servers, iSCSI, fibre channel, SAN NAS design, installation support. Assistant Professor 08/2000 07/2005 Company Name City State Program Chair Region 2 (South Bend, Elkhart Warsaw Server installations, teaching A+, Network+, Microsoft MCSA Cisco CCNA classes, programming routers, switches installing configuring Windows 2000 server Server 2003. Supervised Computer Information Systems faculty, staff adjunct instructors three sites Region 2, hardware/software troubleshooting support. Administration group policy, Active Directory, FERPA compliance. Education Davenport University City State USA Information Technology Certification Classes Network Engineering A+, Network+, MCSA, CCNA, Operating Systems, Business Applications, Network Engineering 1988 Western Michigan University City State USA M.A Counselor Education Counseling Psychology Administration Student Personnel Services Counseling Post-Secondary Education 1985 Indiana University City State USA B.A Sociology Sociology Psychology Ivy Tech Community College City State USA Information Technology Certification Classes Cisco CCNA Cisco Switching Routing Certifications CompTIA A+, Network+, Microsoft MCP (70-210 70-215), previously certified Cisco CCNA Skills A+, Active Directory, Adobe, Apache, Backup Exec, budget, business process, C, CCNA, Cisco IOS, Cisco, Citrix, Hardware, CRM, Client, Databases, DHCP, disaster recovery, DNS, ERP, firewalls, firewall, ftp, help desk support, help desk, HP, HP servers, IIS, Information Systems, Intel, IP, IT project management, laptops, Linux, Mac OS, Macola, MAS 90, McAfee, Medical Manager, Access, MCP, Microsoft Dynamics, Excel, Exchange Server, Microsoft Exchange Server, SharePoint, Windows 7, Windows 8, 2000, Windows XP, Word, migration, MySQL, Enterprise, NAS, Network Engineering, network hardware, network security, Network, Operating Systems, PACS, PBX, PDF, phone system, phone systems, printers, programming, project management, QuickBooks, routers, Sage, SAN, scanners, Servers, SMS, software troubleshooting, SolidWorks, SQL, Supervising, switches, Cisco switches, Symantec, system analysis design, teaching, user support, phones, terminal server, Toshiba, Trend, upgrades, VPN, VoIP, Windows 2000 Server | INFORMATION-TECHNOLOGY |
QUALITY ASSURANCE ADVOCATE Summary I recently completed five years military service United States Army. During tenure service, I acquired training experience variety areas including human resources management, staff training, operations management, customer service, personnel administration. As note resume, I progressed several levels leadership responsibilities excelled consistently exceeding organizational goals productivity quality. Based diverse experience, extensive training, strong work ethic, I confident I would quickly become valuable member organization. It would pleasure meet person, discuss qualifications. Thank time consideration. I look forward speaking end week. Sincerely, Jeanette Bellamy To obtain position utilizing skills achieve organizational goals Highlights Troubleshooting proficiency Microsoft Office expert Strong ActiveX troubleshooting skills DHCP/DNS Ethernet Firewall proficient MS Office proficiency Accomplished mobile devices Proficient AVG, Printers, PC Security systems Patient diligent Exceptional telephone etiquette Experience QUALITY ASSURANCE ADVOCATE August 2014 Current Company Name － City State Time 40 hrs/week Audit report customer interactions using current Time Warner Cable Quality program Utilizing Time Warner Cable Quality database, recording platforms, analytics tools, perform trend based auditing data entry Calibrate consistency Hold supervisor forums Support New Hire training via role play mentoring Use speech analytics facilitate monitor trends Active site level events supporting Quality initiative (this may include mentoring, new hire support, recognition events, etc.). SIGNATURE HOME ADVISOR May 2013 August 2014 Company Name － City State Time 40 hrs/week Responsible providing quality service customers via phone account activation, maintenance, billing, problem solving, modification, enhancement required, de-activation. Maintains focus sales culture upselling products services existing customers making customer retention priority. Utilizes thorough knowledge billing system functions, order entry processes, TWC marketing strategies pricing structure, TWC products services, troubleshooting products services. Troubleshoots TWC subscribers difficulty video data services utilizing available diagnostic tools. RETAIL SALES CONSULTANT April 2012 April 2013 Company Name － City State Time 30 hrs/week. Sold products services offered Company. Met sales objectives handle administrative aspects sale including: completing customer contracts warranties, pulling products inventory, accepting customer payments filing completed orders. Maintained strong knowledge Company products, accessories, pricing plans, promotions, service features. LEASING CONSULTANT July 2011 April 2012 Company Name － City State Time 30 hrs/week. Interacted prospective current residents explain apartment community units, along benefits living achieve maximum occupancy net operating income. Responsible ensuring entire leasing process completed accordance policies procedures outlined Management Excellence Series. Assisted preparing leasing paperwork (i.e. applications, lease agreements, addenda, employment checks, credit checks leasing move-in packets.), collecting safeguarding monies, maintaining resident files, completing service request forms. INTERN STUDENT September 2010 May 2011 Company Name － City State Time 30 hrs/week Analyzed resolved simple complex computer problems Provided effective, courteous, timely responses requests service Maintained confidentiality integrity information residing client systems, well physical security systems Integrated clients' desktop systems supported RIT systems servers. HUMAN RESOURCE ASSISTANT May 2008 December 2009 Company Name － City State Time 40hrs/week Conducted either pre-enlistment and/or pre-accession interview applicants Questioned applicants obtain and/or verify complete data required entry military service Acquired training experience variety areas including human resources management, staff training, personnel administration Broke down, assembled, distributed applicant enlistment record packets services Determined types orders pertinent information enlistment documents. HUMAN RESOURCE MANAGER November 2002 July 2007 Company Name － City State Time 40hrs/week Completed five years U.S. Army, gained upper-level manager status Participated complete revitalization overhaul U.S. Military general Supervised employees In/out processing, 10,000 employee records, customer service, employee personnel actions Led company receiving one top finance awards Responsible database accuracy 20,000 employee records daily basis. Education Bachelor Science Business Administration Computer Information Systems May 2013 North Carolina Central University － City State Business Administration Computer Information Systems Master Science Administration Justice Law Enforcement Organizations March 2016 University Phoenix － City State Law Enforcement Organizations Associate Applied Science Computer Network Systems December 2009 ITT Technical Institute － City State Computer Network Systems Interests ITT Technical Institute, Gamma Beta Phi Honor Society NCCU, Iota Tau Chapter Phi Beta Lambda, INC Skills administrative, Army, auditing, benefits, billing, billing system, Cable, contracts, credit, client, clients, customer service, data entry, database, features, filing, finance, focus, forms, human resources management, inventory, marketing strategies, mentoring, order entry, personnel, policies, pricing, problem solving, processes, Quality, receiving, recording, sales, servers, speech, staff training, supervisor, phone, trend, troubleshooting, video Additional Information ACTIVITIES ITT Technical Institute, Gamma Beta Phi Honor Society NCCU, Iota Tau Chapter Phi Beta Lambda, INC | ADVOCATE |
G HEALTHCARE RECRUITER Skills ads, autism, benefits, billing, Coach, Coaching, client, clients, data processing, delivery, drivers, Filing, Financial statements, hiring, inventory, managing, meetings, access, office, network, networking, payroll, Personal Coaching, presentations, Pricing, Psychology, recruiting, researching, Research, sales, seminars, staffing, Phone, Workshops Experience Healthcare Recruiter City State Company Name Jul 2016 Mar 2017 Managed full cycle recruiting process meet staffing goals. Developed strong relationships partnered hiring manager, maximize effectiveness recruiting process. Tracked reported key metrics. Partnered hiring manager interview teams ensure job requirements clearly understood. Presented candidates coordinated interview process. Built network pipeline healthcare professionals matched hospital partners culture. Sourced screened candidates meet high volume open positions. Professional Recruiting Specialist City State Company Name Jun 2013 Dec 2015 Sought, interviewed, reference checked placed contract employees completely satisfied client requirements. Built contract employee workforce ads, career fairs, social media relationships, networking. Took personal responsibility met individual activity goals entire division. Actively participated team meetings; actively shared ideas concepts. Communicated clients regarding specific job orders, candidate submissions candidate matters (conference calls, etc...). Continuously explored new recruiting sources, job boards, forums assist recruiters growing candidate pools, well providing sales team business leads. Actively participated networking groups business community programs increase skill knowledge. Ensured hiring paperwork completed thoroughly including I-9's new hires well as, drugtests background checks required client. Pricing Coordinator/ Phone Representative City State Company Name Jan 2010 Apr 2013 Processed field partner's requests pricing accuracy, promptness diligence. Entered pricing system efficiency ensure timely delivery product. Served contact pricing support assigned pricing groups; answering specific emails researching questions regarding accurate pricing customers. Assisted team members keying pricing per deadlines. One four Override Phone Team members first dedicated Pricing phone team. Chosen assist delivery drivers override code needed make deliveries product customers, successfully handled average 150-185 calls per day. Efficiently researched pricing codes accuracy. Maintained polite, respectful, courteous attitude, displaying keen understanding demands driver's schedules. Administrative Assistant/Billing Specialist City State Company Name Aug 2005 Nov 2008 Managed accounts 7 loan officers- collected, reviewed processed employee payroll timesheets; completed monthly billing worksheets, completed expense projections office, completed data processing. Maintained inventory, placed orders office, reordered items per need. Set-up customer meetings office. Organized conference room presentations meetings. Assisted coalition loan applications. Set candidate meetings; prepared agendas packets. Drafted typed outgoing correspondence clients. Answered front desk calls regarding loan questions procedures. Financial statements: Reconciled Bank accounts ran. financial statements properties. Delinquencies: Posted charges (late fees interest) delinquent tenants, mailed delinquent statements tenants. Provided delinquency report property manager. Filing: Maintained cohesive filing system easy access information. Adhered strict deadline schedule, managing several projects ease. Education Training Bachelor Science Psychology VIRGINIA STATE UNIVERSITY 2002 City State Psychology General Psychology, Early Education Psychology, Adolescent Psychology, Developmental Psychology, Psychology Learning, Psychological Testing, Abnormal Psychology, Sensation Perception, Social Psychology, Psychological Research, Experimental Psychology. Completed Student Work Study Assignment The Children's House campus VSU. Administered standardized intelligence, aptitude personality assessment tests children local community referred local Pediatricians. *Provided accurate efficient results. Maintained composure difficult challenging patients, using testing techniques monitor control situations *Learned benefits pediatric neuropsychological tests *Had privilege working children diagnosed autism spectrum disorder, ADHD, ADD *Completed work study program upon Graduation, working program four years, including Summers. Certified Life Coach EXPERT RATING-ONLINE PROGRAM 2017 Certified specialization Career Coaching, Personal Coaching, Relationship Coaching. Virtual, face face, conference call services provided. Workshops seminars also offered | HEALTHCARE |
COLOUR ANALYST Summary Creative detailed, passionate technical results driven Senior Color Analyst excels fast paced fashion manufacturing retail environment, leading product development revenue growth. Design color fashion forward, everyday-wearable apparel, swim active wear exceed sales goals. Innovative resolute thinker, color expert builds strong relationships cross-functional product design, art design, merchandising, sourcing manufacturing teams. AREA OF EXPERTISE: *Creative Color analyst everyday wearable apparel, swim, performance active wear multi-fabric dyed match garments. *Trend analysis forecast, seasonal color palette creation, denim/woven shade band expertise, color/dyestuff execution limitation expertise, trim knowledge development. Highlights Color iQc, PLM, Microsoft office (Word, Excel, PowerPoint Outlook) Lotus Notes. Affluent Adobe Illustrator Photoshop. Microsoft Office, Outlook, PowerPoint, Excel Word Affluent knowledge Adobe Illustrator Accomplishments Providing sole responsibility Athleta $565 million brand color issues, evaluations, color recommendations fabrics create seasonal color palettes across aspects brand (Divisions, Categories, Prints different fabrics) Implemented in-store light source (U3500) primary light source Athleta color evaluation process procedures. Experience 08/2002 01/2006 Colour Analyst Company Name － City State Office Choosing seasonal color palette pantone (PMS) design graphic purposes. Visual Evaluation seasonal Color Lab Dip/Bulk Submissions. Communicating evaluation results off-shore/domestic Vendors. Colour Technician Label /Trims Management Visual Evaluation seasonal Color Lab Dip/Bulk Submissions Organizing choosing seasonal color palette pantone #(PMS) design graphic purposes. Communicating providing technical assistance off-shore domestic vendors. Managing color processes requirements. Developing new labels, crests hangtags design team. 08/2008 06/2015 Senior Color Analyst Company Name － City State Athleta $565 Million brand. Providing sole responsibility color issues, evaluations, color recommendations fabrics create seasonal color palettes across aspects brand (Divisions, Categories, Prints different fabrics) Evaluation seasonal color submissions using instrumental color measurement visual evaluation. Provide basic color training on-boarding vendors/mills. Provide Color vision testing basic color training production employees Athleta Brand. Managing provide color training, support leadership direct report. Provide Fabric Dye stuff limitations color recommendations Production Merchandising teams. Assist seasonal color trend research seasonal color palette creation. Assist production teams determining shade band approvals garment shipments. Provide technical assistance vendors/mills color re-formulation color matching accuracy consulting dye stuff experts. Distribution non-certified color standards (physical electronic color standards) vendors/mills. Working closely certified color service providers (Archroma, CSI Pantone) achieve custom color standard development, fabric dye limitation direction, organization vendor/mill/supplier distribution. Find best pantone #(PMS) cross matches screen prints seasonal color standards graphic printing vendors/mills. Find best YKK IDEAL zipper tape matches Designers, GIS Production teams vendors/mills. Matching Coats AE sewing threads seasonal color standards. Discuss Global Color teams manage new initiatives processes Gap Inc. Color Standard Operating Manual. Monthly maintenance color equipment, conditioning unit UV Calibration programs. Maintain organization previous current seasonal Color standard inventory. Data entry used seasonal color reference records. 08/2008 09/2012 Sr. Color Analyst Company Name － City State Evaluation seasonal colors Old Navy, Gap, Gap Outlet, Banana Republic Banana Republic Factory Store using instrumental color measurement visual evaluation. Provide basic color training on-boarding vendors/mills. Provide Color vision testing basic color training production employees GIS Americas. Provide Global Color Sr. Product Integrity teams quarterly global color metric reports. Assist GAP Banana Republic Denim production teams determining shade band approvals garment shipments. Provide technical assistance vendors/mills color re-formulation color matching accuracy consulting dye stuff experts. Find best pantone #(PMS) cross matches screen prints GAP Banana Republic brand seasonal color standards graphic printing vendors/mills. Gather GAP Banana Republic brand outlet color standard requests providing physical electronic color standards distribute vendors/mills. Cross matching Coats AE sewing threads brands (GAP, Banana Republic Old Navy) Discuss Global Color teams manage new initiatives processes Gap Inc. Color Standard Operating Manual. Assist Quality Assurance "In-Store" color quality confirming approved dye lots determining shaded garments acceptable within GAP Inc. tolerances. Monthly maintance color equipment, conditioning unit UV Calibration programs. Maintain organization previous seasonal Color standard inventory. Data entry used Global Metrics. 01/2006 07/2008 Womens Apparel Color Analyst Company Name － City State Evaluation seasonal colours Sears brands (Nevada, Jessica, Jessica Sport, Tradition, Together, Attitude, La Redoute Somewhere) using instrumental color measurement visual evaluation. Creating Labels/Hang tags Logos documents internal distribution. Communicating Colour standard Supplier-Archroma (Div. Clariant) Pantone. Data entry used Quarterly Metrics. Education May 2001 Certificate Fashion Co-ordination Stylist 2002 -2004 Richard Robinson Academy Fashion Design Fashion Ryerson University － City State Canada May 2000 Diploma Fashion Designer Richard Robinson-Academy Fashion Design － City State Canada Fashion Designer Certifications Project Management Courses -ECornell (affliated Cornell University) -Jan.2011 Time Management Course- ECornell (affliated Cornell University) Skills Adobe Illustrator, Photoshop, basic, Calibration, Color, consulting, Data entry, direction, Fashion, GIS, graphic, inventory, Leadership, Logos, Lotus Notes, Managing, Merchandising, Excel, Microsoft Office, Office, Outlook, PowerPoint, Word, mill, Navy, Organizing, PLM, processes, Project Management, quality, Quality Assurance, research, technical assistance, Technician, threads, Time Management, trend, UV, vision | APPAREL |
DIRECTOR/PRESCHOOL TEACHER Summary Personable education professional driven inspire students achieve personal academic success. Highlights Exceptional written verbal communicator Committed cultivating student leadership Innovative thinker Natural leader Positive cheerful Active listener Accomplishments Designed implemented new programs bring families revenue school. Experience 08/2008 Current Director/Preschool Teacher Company Name － City State Responsibilities include: Curriculum, Enrichment, Continuing Education, Human Resources, Staff Development, Registrar, purchase supplies. Respond inquiries (email, answering machine, person) timely manner. Schedule tours upon request. Organize registration process. Determine pre-registration date alumni returning students. Attend job interviews required teacher assistant teacher positions. Arrange staff substitutes notify bookkeeper staff personal, sick, substitute days, lunch bunch, staff meetings. Distribute staff paychecks. Develop run annual curriculum planning meeting staff prior new school year. Responsible staff development: encourage motivate staff members reach personal school goals. Review teacher's curriculum plans regular basis. Conduct staff observations conjunction Hollis Preschool Board. Be familiar NH Child Care Licensing Operating Standards ensure school meets requirements. Ensure facility maintains safety standards children present. Oversee, help mentor Kindergarten club teachers aspects position requirements. Maintain positive attitude act team player supporting new ideas teaching practices contributing collaborative environment Hollis Preschool. Teach classes accordance curriculum established. Work closely Curriculum Committee. Write student evaluations parent conferences. Plan organize field trips. 09/2006 06/2008 Lead Teacher Company Name － City State Responsible planning, preparing implementing aspects student's educational goals objectives according IEP. Wrote progress reports, maintained documentation participated TEAM meeting process. Working alongside therapists instructional aides part collaborative team. 06/1999 08/2006 Kindergarten Teacher Company Name － City State How many people say every day make difference lives many students, differences shape adults kids become. This reflection career Kindergarten Teacher. We giving students first experience school. If enjoy Kindergarten feel successful good themselves, progress next grade levels. Helped children develop self-confidence, develop social skills, learn problem solving skills, help children feel safe friendly, nurturing environment. Assisted students love learning build spirit cooperation classroom. Developed social, emotional, creative, physical cognitive needs individual student. Provided child opportunity socialize learn important skills, respect, good citizenship trustworthiness. Helped build self-esteem stress every child valuable capable person. Develop unique personalized curriculum. Extensive daily interaction faculty, staff, parents students. 01/1999 04/1999 Mental Health Counselor Company Name － City State Processed extensive evaluation patients individual needs. Conducted individual group counseling patients experiencing personal, social, behavioral, family problems. Led in-group discussions. Planned led workshops educational topics, i.e.: drug alcohol prevention, anger management, family concerns, dispute resolution, behavior/motivation concerns. Provided encouragement personally professionally. Followed state-mandated reporting referral procedures patients contemplating suicide. Participated regularly family conferences consulted family, schools, hospital administrators regarding patient progress. Familiarized self NH state laws regulations. Education May 1999 Bachelor Arts Psychology Child Welfare University West Florida － City State Psychology Child Welfare Skills bookkeeper, Child Care, conferences, counseling, documentation, Educator, email, Human Resources, Internet navigation, meetings, mentor, Microsoft Office products, next, Organizational, evaluation patients, problem solving skills, progress, reporting, safety, Staff Development, Teacher, teaching, team player, Time Management, unique, Workshops | TEACHER |
HEAD CHEF Professional Summary Culinary professional seeking employment professional kitchen utilize education experience. 4+ years’ experience, dedicated, passionate worker determined help contribute member culinary staff. Experience Head Chef September 2014 January 2016 Company Name － State Developed menus, took monthly inventory, made weekly kitchen schedule, responsible ordering. Line Cook May 2011 September 2014 Company Name － City State Intern February 2011 April 2011 Worked part team preparing ingredients dishes served reputable restaurant. Education Associate Applied Science Degree Culinary Arts 04/2011 Robert Morris University – Illinois － City State Culinary Arts Food Service Sanitation ServSafe ServSafe Certification Made Deans List 4 separate occasions Developed 5-course beer pairing dinner Buckle Down Brewery Robert Morris University － City State GPA: GPA: 3.87 Student 3/2011-5/2011 Assisted Associate Dean Culinary Arts developing menu University’s restaurant, Eyrie. GPA: 3.87 Skills Arts, inventory | CHEF |
OCCUPATIONAL THERAPIST Professional Summary Highly motivated accomplished Business Professional 10+ years' experience providing leadership management diverse teams facilitating strategies growth profitability. Comprehensive experience multiple aspects business operations, project management, regulatory compliance, customer satisfaction, staff training procedure development/implementation. Leads example tenacious, trustworthy, approachable, results driven team player adept communication problem solving abilities. Areas Expertise Operational Management Computer Skills Client Development Project Management Program Development Finance Analysis Training Development Customer Service Organizational Development Presentation Skills Excellent Communication Skills Business Management skills Computer Expertise Electronic Medical Records, MS Word, Excel, Access, Publisher, PowerPoint, Outlook, QuickBooks Problem Solving Proven ability troubleshoot develop creative, innovative solutions business challenges; successfully manage change improved performance efficiency Management Mentoring Noted ability motivate performance, communicate strong messages, nurture partnerships, deliver significant sales growth. History successful health care leadership, sales project management Business Operations Outstanding accomplishments business startup, turnaround, financial/operational management across diverse industries, reinvigorating organizational infrastructure, inventory, technologies, processes financial measurement systems Customer Personal Service Knowledge principles processes providing customer personal services including customer needs assessment, meeting quality standards services, evaluation customer satisfaction Skills Work History Occupational Therapist 02/2014 Current Company Name – City State Prescribing implementing occupational therapy services pediatric population 0-21 yrs. Administering interpreting evaluation needed treatment fine, oral, gross motor skills sensory dysfunction. Prescribing, Fitting, training medical devices disabled persons. Senior Director Operations 07/2008 09/2013 Company Name – State Responsible operational oversight ancillary services product line; including home health, outpatient rehabilitation, private duty nursing, skilled nursing, premium programs, within multiple regions encompassing direct supervision regional directors operations, home health administrators, sales marketing, recruitment teams, compliance, direct supervision 200 plus employees. Directed multi-site branch office operations compliance federal state regulations. Established policy procedure standards focused quality improvement best demonstrated clinical practice. Led region multiple deficiency free Medicare surveys include home health, rehab agencies, skilled nursing facilities. Led team responsible development start -up home care agencies rehab agencies. Monitored directed development, implementation, maintenance therapy home health senior living communities home care agencies multiple states. Increased gross revenue $250,000 4 million annual 2010 2013 Improved home health penetration throughout owned managed senior living communities less 5 percent 16 percent Achieved store gross margin growth 6 10% therapy 25% home care. Healthcare Coordinator 01/2004 01/2008 Company Name Prescribing implementing occupational therapy services adult geriatric population. Administering interpreting evaluation needed treatment overall wellness, physical dysfunction, gross motor, endurance, memory, muscular, sensory dysfunction. Management staffing, team building, caseload development, integrations, compliance. Building Bridges Therapy Learning Centers Co-Owner, Therapy Director, Occupational Therapist Created strategies enhance company deliverables clinicians, generating additional revenue streams capture new customers, increase market share increase customer satisfaction. Management client services. Caseload development, marketing services, orientations new employees, financial oversight analysis. Development implementation Sensory, Oral Motor, Low Vision programs child 21 yrs. Prescribing implementing occupational therapy services pediatric population 0-21 yrs. Administering interpreting evaluation needed treatment fine, oral, gross motor skills sensory dysfunction. Prescribing, Fitting, training medical devices disabled persons. Regional Director Responsible operational, philosophical, technical training program development Home Health, Outpatient, Hospice, Skilled Nursing settings. Provide education company policies, procedures, rules, regulations, therapeutic processes, financials, management tools, management approaches, documentation. Conduct presentations models theories support services, culture, best practices organization. Provide rolling mentorship clinicians managers within organization. Development education therapeutic wellness interventions programs order provide best quality care industry. Development Presentation AOTA Accredited CEU programs: Balance, Low Vision, Urinary Incontinence, Dementia Management. Training Implementation Digital Documentation systems product lines nationwide. Education Bachelor Science Occupational Therapy 5 2004 Midwestern University City State GPA: Graduated Suma Cum Laude GPA: 3.6 Occupational Therapy Graduated Suma Cum Laude GPA: 3.6 Most Distinguished Student, MWU, Class Masters Business Administration Healthcare Management 6 2014 University Phoenix GPA: Phoenix Arizona Graduate Magnum Cum Laude GPA: 3.89 Healthcare Management Phoenix Arizona Graduate Magnum Cum Laude GPA: 3.89 Graduate Certificate Accounting/CPA Exam Candidate 3 2015 Skills Accounting, acquisitions, art, Balance, Bridges, Business Operations, business plan, Oral, CPA, client, customer satisfaction, Documentation, financials, financial, team building, Leadership, Director, marketing, market, memory, mentoring, mergers, network, Nursing, policies, presentations, processes, program development, quality, Recruitment, reporting, Sales, Staffing, strategic, technical training, Vision | HEALTHCARE |
SALES ASSOCIATE Summary Yoga Instructor highly energetic, outgoing detail-oriented. Handles multiple responsibilities simultaneously providing exceptional customer service. Service-focused professional friendly team player quickly learns masters new concepts skills. Extensive cash handling experience. Skills Microsoft Word, Office, Excel, Power Point, MindBody software *Excellent telephone étiquette *Extremely organized good time management skills *Works well pressure. Experience 01/2017 Current Sales Associate Company Name － City State Greet customers points throughout store. Maintain constant presence sales floor assist customers. Answer questions store products seasonal trends. Communicate current sales deals store maximize sales. Provide assistance customer service fitting rooms. Replenish, fold, hang, tidy garments throughout day. Maintain in-stock presentable condition assigned areas. Work cash register process transactions time efficient manner. Handle returns merchandise. Unload delivery trucks unpack merchandise Execute reductions, price changes label merchandise security tags. 08/2015 12/2016 Health Information Specialist Company Name － City State Maintain patient medical records accordance NMHI, state federal regulations. Organize files, collect data, analyze data errors. Accurately enter information various computer programs. Keep sensitive customer company information confidential. Research unnamed/orphan papers ensure proper patient identification file proper patient medical record. Mail fax requested information per HIPAA Guidelines facilities keep log records sent. Scan file medical information daily EMR review documents eliminate duplicates. Verify cross-reference information Health Information Management systems ensure document accuracy. Provide attentiveness quality, timeliness, accuracy EMR patient care, legal, revenue, research, regulatory needs. Communicate politely professionally medical facilities, insurance companies, co-workers, management, physicians, patients, others. 01/2012 04/2016 Yoga Instructor Company Name － City State Plan yoga sequences prepare class content format appropriate student level style/type yoga class. Provide safe environment students feel comfortable move level pace throughout class. Observe students, guide correct poses correct necessary skill improvement. Offer modifications classes accommodate different levels students. Promote balance body mind effective teaching demonstrations. Maintain clean yoga mats, blankets, props. Sub classes teachers. Maintain positive relationships members encourage continued class attendance. Provide health wellness information address concerns. Support co-creation non-judgmental fun environment optimize learning. 03/2012 05/2013 Front Desk Office Assistant Company Name － City State Greet check students. Sign students classes enter students' information. Provide advice customers regarding particular products services. Advise customers utilization care merchandise. Assist display promotion merchandise Maintain sales records. Receive payments classes and/or yoga merchandise cash, cheque, credit card. Maintain manage calendar. File liability waivers maintain digital records. Collect, sort, distribute, prepare mail messages studio owner. Help promote studio print onsite events. Perform duties cleaning floors, mats, lobby, office area. Education Training July 2016 Bachelor Arts Psychology The University New Mexico － City State United States GPA: 3.65 Recipient Presidential Scholarship July 2015 Psychology VU Amsterdam － City State Netherlands GPA: 3.5 June 2014 UNIVERSITY OF CALIFORNIA SANTA － City State GPA: 3.26 Participant National Student Exchange Program Skills Organize files, patient care, sales | SALES |
CREATIVE ASSISTANT Professional Summary Self-motivated individual ability create maintain positive unique relationship coworkers clients. Exhibits excellent time management skills, consistent, quality work drive innovate benefit workplace. I looking obtain position allows demonstrate creative nature passion genres music. Ideally I would like join company would able offer opportunity advance career short long term. Core Qualifications Microsoft Office. Strong leadership ability multitask alone team In-depth internet research skills Educated expansive understanding Human Development principles Experience well-organized aesthetic presentation. Ability communicate effectively positively File/records maintenance Contract negotiation/review/drafting Results-oriented Experience Creative Assistant 07/2013 Current Company Name City State Act West Coast Representative CMI team internal external affairs. Attend showcases, concerts, events behalf VH1 CMI team. Maintained relations label publishing representatives West Coast. Successfully pitched new independent music genres CMI Music team various production companies show placements. Find replacement tracks media versions episodes. Research label/publishing information potential song use various VH1 series/promos/specials as-need basis. Act liaison CMI Music Media Licensing (send licenses counter signatures keep track approved licenses). Assist legal work publishing matters as-need basis. Coordinate promotional aspects feature placement deals social media team. Help organize categorize tracks internal library cloud-based storage system. Coordinate host in-office performances Santa Monica offices. Collect track sales information feature placement tracks VH1 programming. Assist general meetings, tapings live events VH1 MTV Music Talent needed. Oversee run CMI projects Music Talent interns. Work production houses, music libraries independent composers quickly efficiently create gather kinds bed music tracks series, live events, non-airing pilots special programming. Watch check various versions episodes proper placements feature placement tracks various promotional aspects within episodes. Licensing Assistant 06/2012 06/2013 Company Name City State Assist administration various high clientèle catalogs. Help negotiations regarding use client's works movies, television shows, ad campaigns, uses. Draft licenses finalized deals. Manage invoices renewals. Maintain records payments acts liaison resolve pricing payment issues. Ensure proper filing client work appropriate PRO societies, sub-publishers, CMRRA, Copyright Office Library Congress. Extensive knowledge 10 client catalogs varying genres music able pitch songs various placements television, film, advertisements. Administrative Assistant 10/2011 06/2012 Company Name City State Acted initial point contact external affairs high clientèle. Managed data entry review confidential historical files. Edited reviewed company emails documents. Served liaison client managers external interested parties. Created implemented easily accessible filing system company's physical catalogs. Supervisor 01/2008 06/2011 Company Name City State Oversaw directed 4-12 employees kitchen ensured proper completion recipes create consistent quality foods. Ensured employees adhered proper safety sanitation regulations. Provided pleasant engaging experience customers dining experience. Assisted training 100 peer employees basic kitchen bakery skills. Child Life Specialist Assistant 10/2010 06/2011 Company Name City State Assisted certified Child Life specialist creating enacting treatment plans pediatric patients. Kept minors company eased stress before, treatment. Kept detailed notes analysis experiences minors throughout time Medical Center use assessments child's physical, mental emotionally healing. Public Relations Officer 01/2009 12/2010 Company Name City State Assisted design production media related items Panhellenic events. Served representative City-UCD Student Liaison Commission worked conjunction Davis City Police City Council create put place relevant standards laws. Commisioner 09/2009 03/2010 Company Name City State Served advisory board member commission responsible creating better relationships campus Davis community groups, University student body. Planned successfully held free, zero waste concert Davis Central Park encourage community relations student body Davis community. Assisted creating student discount program various Davis vendors. Assisted fundraising campaigns campus interest groups need external funding. Intern 09/2008 06/2009 Company Name City State Educated groups college students safe ways partake drug alcohol consumptions, explained different physical, mental legal consequences alcohol drug consumption. Created lead various interactive program formats present educational information individuals. Summer Programs Arts Coordinator 06/2007 08/2011 Company Name City State Created lesson plans coordinating programming children ranging kindergarten middle school. Coordinated schedules, programs gathered supplies needs different age groups. Kept inventory office art supplies required ordered various companies. Education B.S Human Development 2011 University California City Human Development Relevant coursework includes Research Methods, Statistics, Perception, The Media Industry, Scientific Reasoning Nativ College Leadership Program, Israel 2006 2007 Participant yearlong leadership program comprising semester studying Hebrew University, Mount Scopus Campus, followed four months volunteering zookeeper arts crafts teacher Be'er Sheva. Skills ad, advertisements, arts, art, basic, catalogs, community relations, Council, clientele, client, data entry, database, filing, film, first aid, fundraising, Hebrew, inventory, Leadership, legal, notes, meetings, Microsoft Office, Office, works, negotiations, internet research, Police, pricing, programming, quality, Research, safety, sales, Scientific, Statistics, teacher, television, well-organized | ARTS |
HEALTH SYSTEMS ANALYST Summary Healthcare-Business professional experience competitive component resolution drives revenue, growth, profits, operational performance. I seeking opportunity organization offers visionary, innovative professional environment defines experiences rapidly understand new technologies gain new skill sets. Self-motivated, detail oriented adept communicator solid written verbal communication skills. Loyal, dedication ambitious employee. Willing travel relocate. Education Training 2016 University Saint Francis City State Master Health Administration 2010 Pfeiffer University City State Business Administration Management Information Systems Bachelor Science Degree Business Administration Management Information Systems 2012 Certified Health Information Technology -Implementation Manager Certification-CHTS-IM Skills Proven patience self-discipline Conflict resolution Relationship team building Claims analysis review specialist Critical thinking proficiency Government relations knowledge Proven patience self-discipline Motivation techniques specialist Activities Honors American Health Information Management Association, Member, AHIMA 2012-Present Dress Success 2010 Present Experience January 2017 Company Name City State Health Systems Analyst Hands-on configuration troubleshooting claim real-time environment relate Resolute. Knowledge rules, work queues, billing indicators, statement processing, letters, self-pay follow-up payment/ adjustments reporting. Extensive experience patient accounting, billing, managed care, claims decision support. A solid understanding business aspects healthcare operations workflow. January 2017 May 2017 Company Name City State Health Systems Analyst Hands-on configuration troubleshooting claim real-time environment relate Resolute. Knowledge rules, work queues, billing indicators, statement processing, letters, self-pay follow-up payment/ adjustments reporting. Extensive experience patient accounting, billing, managed care, claims decision support. A solid understanding business aspects healthcare operations workflow. January 2007 January 2014 Company Name City State Healthcare Claims Analyst Loaded analyzed Medicaid, Medicare, Commercial health plan data. Implemented analytic directives senior staff clients. Investigated issues healthcare data acquisition presentation. Contributed development maintenance operational, financial, performance-related reporting packages. Generated Medical reports summarizing cost utilization trends investigate drivers. Developed reports clients using business intelligence tool. January 1996 January 2007 Company Name City State Senior Benefit Claims Consultant Supervised (25) employees improved efficiency, increase production, implement workflow processes, optimize Lean efficiency training procedures managed care auto adjudicated claims. Achieved operating-margin targets fostering culture performance continuous improvement. Gained increase 25% financial raises stock options. Work relationship Executive, Directors, clients maintain good communication goals. Ensured contractual compliance requirements reporting. Streamlined daily operations departments, analyzed internal practices, identified areas opportunity, presented problem solutions generated efficiency recommendations. Reimburse expertise products place service medical, pharmacy vision. Experience contracting Hospital Physician. Researched Analyzed Insurance Data directed. Maintained 95% production performance goals six consecutive years. Experience coding systems electronic claims Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), International Classification Diseases(ICD-9). July 2011 April 2016 Company Name City State Academic Resource Specialist II Maintained detailed administrative procedural processes improve accuracy efficiency. assignment duties implementation performance programs, lesson assessment programs. Developed executed strategic tactical plans meet student organization needs. Interacted Partnered staff key management teams implementing strategic action plans help identifying organization objectives. Effectively increase retention efforts 75% adoption early-alert program computer software Starfish Application. Skills Accounting, billing, business intelligence, CMS, continuous improvement, contracts, CPT, Critical thinking, clients, Customer Support, Data Analysis, decision support, drivers, Financial, Health Information Technology, ICD-9, Insurance, letters, Microsoft Office, pricing, processes, Coding, Project Management, Quality, Quality Assurance, real-time, reporting, strategic, troubleshooting, Vendor Management, vision, workflow | HEALTHCARE |
Objective To obtain position information technology, personnel development, computer science field help manage, develop, support projects individuals. ADJUNCT INFORMATION TECHNOLOGY INSTRUCTOR Experience Adjunct Information Technology Instructor 01/2014 Current Company Name City State Taught courses concerning Python, Visual Basic, C# programming languages. Sat CIT advisory board committee improve recruit students KCTCS CIT program. Information Technology Instructor School Technology Coordinator 11/2011 Current Company Name City State Responsible meeting educational needs high school students.Instructed classes concerning A+ certification, Cisco certification, web design, programming, game design, help desk. Taught programming courses concerning C#, Python, Java, Javascript programming language, well taught various web frameworks. STC support staff CTE Unit meet staff's technological needs including LMS support, teacher technology training, maintaining school website. Developed mobile applications student body meet district needs. Supervisor internally ran Help Desk, support ticket maintenance, department head technology troubleshooting staff. Geek Squad Agent 04/2007 09/2010 Company Name City State Set up, tested configured networks, desktops, laptops printers. Coordinated hardware software repair processes outside vendors. Trained new employees effective diagnostic repair procedures. Analyzed software, hardware network systems various transmission systems. Configured installed routers, switches wireless controllers. Education Master Science Computer Information Systems 2015 Murray State University City State Project Management Data Analysis Emphasis Master Arts Education 2013 Murray State University City State Educational Technology Emphasis Bachelor Science Education 2011 Murray State University City State Middle School Science Social Studies Emphasis GPA: 3.69 Information Technology Certifications Comptia Strata IT Fundamentals Microsoft Technology Associate Network Fundamentals Microsoft Technology Associate Windows O.S. Fundamentals Microsoft Technology Associate Software Development Microsoft Technology Associate Web Development Skills Google Microsoft suite experience coursework classroom implementation. Familiar educational information technology fields. Experience project management educating teachers use technology classroom Awards Recognition Volunteer Work Kentucky Colonel Award HCHS Curriculum Committee Vice Chair Cum Laude Murray State University May 2011 | INFORMATION-TECHNOLOGY |
FEMA VACCINE DISTRIBUTION Professional Summary Committed sustainable community development fighting climate change, bringing 5 years outdoor forestry experience 2 years international experience Peace Corps. Successful project planning, community integration development. Knowledgeable various environmental, forestry, agricultural disciplines using sustainable methods. Education Geography Urban Planning. Skills Proposal Development Funding Source Research Leadership Maintenance Repair Microsoft Office GIS Data analysis Community development International aid Work History FEMA Vaccine Distribution 04/2021 08/2021 Company Name – City Average hours/ week: 50-60 Created spreadsheets using Microsoft Excel daily, weekly monthly reporting. Worked flexible hours; night, weekend, holiday shifts. Exceeded goals effective task prioritization great work ethic. Provided logistical support moving supplies directing traffic. Supported doctors nurses completing various tasks. Park Maintenance Worker 06/2020 12/2020 Company Name – City State Average hours/week: 40 Maintained routine landscaping schedules boost lawn health keep facilities neat well-groomed. Including trimming, weeding general clean-up. Collected, compiled posted information forest recreation trail conditions encourage visitor safety participation programs. Performed regular forestry maintenance, cutting trimming trees. Promoted reforestation reintroducing grass groundcover plants area completed various tree planting prairie restoration projects. Agriculture Volunteer 10/2018 03/2020 Company Name – City State Average hours/day: 12 Lived rural community providing expertise Agriculture, Health, Education. Worked language cultural integration, well counterpart community capacity building. Planted 300 trees community Dept. Forestry combat deforestation provide sustainable source income, natural resources, nutrition diversity. Planned facilitated large community based projects. Facilitated lessons discussions schools community groups using PACA methods. Parks Forestry Maintenance Worker 06/2014 08/2014 Company Name – City State Average hours/week: 40 Maintained 71 parks recreation areas mulching, aerating, weeding, planting, trimming edging around walks, walls flower beds. Trimmed cut trees using various type power equipment, including chainsaws. Identified removed poison ivy, buckthorn invasive plants. Worked supervisors complete daily projects. Education Bachelor Science Geography/Urban Studies 05/2018 University Minnesota Twin Cities City State Associate Science Geography 05/2016 Normandale Community College City State Accomplishments Supplemental Instructor World Regional Geography course. Dean's List academic excellence (Dec 2015). Studied abroad India studying environment population development. Plymouth Citizens Academy (2015) Certified Forest Garden Trainer APMG International (March 2020). Skills Proposal Development Funding Source Research Leadership Maintenance Repair Microsoft Office GIS Data analysis Community development International aid Work History FEMA Vaccine Distribution 04/2021 08/2021 Company Name – City Average hours/ week: 50-60 Created spreadsheets using Microsoft Excel daily, weekly monthly reporting. Worked flexible hours; night, weekend, holiday shifts. Exceeded goals effective task prioritization great work ethic. Provided logistical support moving supplies directing traffic. Supported doctors nurses completing various tasks. Park Maintenance Worker 06/2020 12/2020 Company Name – City State Average hours/week: 40 Maintained routine landscaping schedules boost lawn health keep facilities neat well-groomed. Including trimming, weeding general clean-up. Collected, compiled posted information forest recreation trail conditions encourage visitor safety participation programs. Performed regular forestry maintenance, cutting trimming trees. Promoted reforestation reintroducing grass groundcover plants area completed various tree planting prairie restoration projects. Agriculture Volunteer 10/2018 03/2020 Company Name – City State Average hours/day: 12 Lived rural community providing expertise Agriculture, Health, Education. Worked language cultural integration, well counterpart community capacity building. Planted 300 trees community Dept. Forestry combat deforestation provide sustainable source income, natural resources, nutrition diversity. Planned facilitated large community based projects. Facilitated lessons discussions schools community groups using PACA methods. Parks Forestry Maintenance Worker 06/2014 08/2014 Company Name – City State Average hours/week: 40 Maintained 71 parks recreation areas mulching, aerating, weeding, planting, trimming edging around walks, walls flower beds. Trimmed cut trees using various type power equipment, including chainsaws. Identified removed poison ivy, buckthorn invasive plants. Worked supervisors complete daily projects. | AGRICULTURE |
SALES ASSOCIATE Summary To career sales, customer satisfaction grow business development. Highlights Bi-lingual Exceptional customer service skills Established track record exceptional sales results Compelling leadership skills Trained business development Accomplishments Awarded 4 times best Sales Representative row 2014,Awarded customer services excellence twice 2014 Awarded Top Sales Rep 2015 Experience Sales Associate September 2017 Current Company Name － City State exceed sales goals 224% implementing strategic sales tactics generate new leads creating professional relationships within OTF community, well business business community outreach. Going clients relates member's experience; ensuring members potential members positive lasting experience Assisting Studio Manager keeping team, clients motivated smiling friendly positive environment increasing revenue retail studio exceeding retail goal monthly basis conducting telephone calls, following previous prospects new joins Proper on-boarding OTF clients utilizing Client In Take Form, proper hand hand coaches Sales Representative July 2016 September 2016 Company Name － City State Established new customer accounts. Updated database customer sales information. Generated high volume referrals. Cold-called prospective customers build relationship Residential Sales Specialist January 2013 January 2016 Company Name － City State Responsible selling TV cable, internet phone services onsite properties. Increase penetration 97% revenue multiple properties. internet phone services install. Managing VIP Major customer's accounts Upsold add-on services existing customers, generating incremental revenue. Trained sales teams educational products seminars special events. Worked closely company executives identify new business opportunities, securing. Prepared monthly commissions payroll reports 10+ sales representatives. Answered customers' questions products prices, availability, uses credit terms. Developed executed annual sales plans strategies Miami West Palm territory. Monitored market conditions, product innovations competitor activity, adjusted account sales approach address latest market developments. Education Media Production Not yet graduated. 2004 The Art Institute Ft. Lauderdale － City State High School Diploma 2002 Coconut Creek High School － City State Academic High School Graduate Languages Fluent Spanish Skills billing, credit, customer service, Experienced FileMaker, Managing Major Accounts, VIP Customers, Media Production, managing new construction properties, great selling skills, supervisor exceptional customer services skills. | SALES |
RECRUITING AND HR MANAGER Summary Experienced Corporate Recruiter self-motivated, results driven, highly responsive able prioritize effectively accomplish multiple tasks stay calm pressure. Offering 6 years recruiting, human resources staffing experience Bachelor's Degree Human Resources Management. Experience full life-cycle recruiting qualified IT professionals including college graduates, experienced software developers, business/technical consultants, sales executives, project managers, executive level staff. Highlights Excellent interpersonal, communications negotiation skills Pro-active creative sourcing strategies Full life-cycle recruiting Infor Talent Management Thrive fast paced environment Knowledge EEO/AA regulations Experience online recruiting sources College recruiting Extremely adept working multiple hiring managers Comfortable handling high requisition load On-boarding New hire orientation HR management ADP Workforce Now Benefits Administration Strong MS Office skills including Word, Excel, PowerPoint Outlook Experience Recruiting HR Manager 06/2015 Current Company Name City State ENAVATE provides business consulting industry-focused enterprise software solutions based Microsoft Dynamics AX CRM platforms, full range services including professional services, maintenance support. Through wholly owned subsidiary, Celenia Global Services, company also provides consulting software development services Microsoft Dynamics enterprise clients, ISVs VARs worldwide. Recruitment Onboarding Responsible managing leading recruitment process meet various staffing goals across levels ENAVATE Celenia North America organization (Development, Delivery/Consulting, Sales/Marketing, Operations, Program Management, Managed Services, Shared Services departments) Develop recruitment strategies achieve required staffing levels Manage recruiting activities open positions include sourcing, screening, interviewing, selecting hiring candidates Create, streamline, improve update recruiting process, procedures, forms tools Maintain partnerships hiring managers determine characteristics, criteria, needs open/new positions Ensures understanding job presented reference requirements type candidate sought Work hiring managers appropriate Business Unit leaders develop specific recruiting plans open position Meet leaders weekly basis, needed, give updates review applicant tracking spreadsheet Execute sourcing strategies resulting obtaining qualified candidates, including developing job posting content, posting jobs internally externally, perform online searches utilize online resources Create update job descriptions needed cooperation hiring managers Maintain continue develop improve company career page Review resumes qualifications appropriateness skills, experience, knowledge relation position requirements Prescreen candidates resume/application phone screen process. Compile present prescreening information feedback hiring managers collaborate decision move forward selected candidates Coordinate candidates hiring managers schedule phone onsite interviews Provide accurate inspiring information candidates company position Support hiring managers interview process, including use interview guides forms coaching interview techniques behavioral-based interviewing methodologies Develop conduct training programs hiring managers staff designed improve recruiting hiring efficiencies Direct efforts employment agencies search firms including negotiating controlling employment related fees Develop maintain professional relationships college, university community college placement offices source generate qualified applicants Manage coordinate communication passive active candidates Participate development annual recruiting budget Perform reference background checks selected candidates review results hiring managers Coordinate help present offers employment selected candidates. Coach hiring managers process extending verbal offers negotiations Oversee onboarding process new hires within ENAVATE Celenia North America locations include coordinating new hire training sessions appropriate BU leaders ensure onboarding steps completed Identify gaps hiring process continuously work others improve processes, introduce new methodologies measure progress Human Resources Create participate new hire orientations Ensure current new employees provided information company policies (employee handbook), job duties, working conditions, wages, opportunities promotion employee benefits Administer benefits package covering medical, dental, vision, COBRA, FSA/HSA basic/voluntary life insurance comprehensive 401(k) plan North America employees Devise timeline payment benefit premiums; coordinate payment 401(k) remittance Accounting department Assist analyzing modifying compensation benefits policies establish competitive programs ensure compliance legal requirements Manage keep track PTO NA employees Handle termination processes including setup/removal benefits; conduct exit interviews part company's employee exit plan Oversee administer payroll process North America ensuring payroll submitted successfully, accurately timely manner Foster environment good employee relations customer service throughout organization Perform quality work within deadlines without direct supervision Interact professionally employees customers Work independently understanding necessity communicating coordinating work efforts employees organizations Talent Acquisition Specialist 11/2014 05/2015 Company Name City State Responsible recruitment Shift Supervisors, Assistant General Managers, General Managers, Area Managers, Regional Operation Managers across 450 locations throughout U.S. (carried requisition load 200 openings nationwide) In charge sourcing talent CareerBuilder, LinkedIn Recruiter, Indeed, Snagajob Execute legally complaint job postings internet sites, perform refreshes removal required Review applications resumes determine potential fulfillment position Conduct phone screens, interviews, background reference checks Provide feedback candidates hiring managers, agencies and/or directly candidates Generate offer letters communicate hiring/area managers multiple locations executive level staff recruiting efforts strategy Responsible evaluating implementing recruiting best practices strategies conjunction leadership team Provide "virtual" support direction field restaurant management team Train restaurant managers multi-unit managers effective recruiting strategies Keep track candidates Infor Talent Management online Applicant Tracking System CareerBuilder TalentNetwork Help develop new recruitment initiatives satisfy needs demands business increase recruiting effectiveness Manager Employee Recruitment Development/Recruitment Specialist 05/1999 10/1999 Company Name City State The John Constanza Institute Technology provides education, software, consulting services leading manufacturing corporations worldwide considered leader Demand Flow Technology. Responsible recruitment experienced software developers, software testers, sales managers, senior manufacturing consultants, executive level staff. Lead consultants full recruiting lifecycle conducted phone screens, on-site interviews, extended employment offers, negotiated salary necessary. Conducted recruiting searches via internet, employment ads, career fairs, administered employee referral program. Handled employee issues Denver office (90+ employees). Conducted exit interviews kept track performance evaluations status changes. Prepared monthly ER&D reports Executive Board included current employee headcount, EEOC statistics, recruiting activity, staffing report, new hires, terminations, source trends, budget vs. actuals. Managed ER&D department included supervising HR Generalist Benefits Administrator. Regional HR Manager/Recruiter 01/1998 01/1999 Company Name City State Provides business technical consulting, custom software application development, systems integration solutions clients Energy Utilities, Communications Financial markets. Acted Regional HR Manager Denver office (75 employees) included: conduct new hire orientations exit interviews, handle employee issues HR administration, coordinate participate new hire training, benefits coordination, training leave administration, visa processing local/regional level, input data changes HRIS system. Participated weekly management staffing meetings drove staffing initiative Denver office (created managed staffing pipeline report, matched opportunities staff upcoming projects supported communication managers). Responsible recruitment experienced software developers, technical/business consultants, project managers IT professionals Denver office. Represent LCG professional career fairs, place employment ads, conduct internet job searches, handle employee referrals. Lead candidates recruiting lifecycle conduct initial phone screens, closing interviews, extend offers full-time, part-time, admin, temp, contract hire employees Denver office. Establish relationships contracting agencies act primary contact Denver office. Advise managers employee policies guidelines. Corporate Recruiter/Staffing 05/1995 11/1998 Company Name City State International business information technology consulting firm specializing business re-engineering, custom software development, change management, systems integration implementation. Responsible recruitment technical functional IT professionals college open market. Represented AMS professional job fairs, college campuses special recruiting events. Reviewed thousands college resumes determine pre-selects campus interviewing schedules. Created training curriculum materials college brown bag interview presentations. Traveled 10 different colleges universities conduct campus interviews participate campus presentations. Facilitated weekly resolution meetings interviewers managers make hiring decisions. Traveled extensively Redwood City, CA lead college recruiting efforts new Telecom college hire location. Worked part Denver-based recruiting team recruiter aspects hiring process. Acted Staffing Coordinator Telecommunications Industry Group included: informing staff available assignments helping understand staffing process, ensured professional staff challenged leveraged optimally, attended weekly staffing meetings department managers discuss available staff business needs, created maintained ongoing staffing pipeline report. Human Resources Coordinator 06/1994 05/1995 Company Name City State Coordinated recruiting process, set-up interviews, screened candidates, extended job offers. Conducted new hire orientations, handled employee inquiries regarding health, dental, 401k, HR issues, company policies. Assisted employee spending accounts benefits administration, input employee information automated HRIS database. Developed administered service award program employee appreciation. Planned coordinated company sponsored programs Annual Blood Drive, Health Fair Employee Store. Education Bachelor Science Management Human Resources 1997 Colorado Christian University City State US License Colorado Real Estate Brokers Armbrust Real Estate Institute City State US Skills Recruiting, Staffing, Training, College Recruiting, Sourcing, Phone screens, Interviewing, Negotiation, Recruiting Events, New Hires, On-boarding, HRIS/ATS, HR Administration, Employee Issues, Terminations, Recruiting Best Practices, Performance Evaluations, EEO, Human Resources Management, Ms Office Suite | HR |
SLEEP TECHNOLOGIST, RPSGT Summary Healthcare professional ten years' experience seeking opportunity I utilize skills knowledge multiple healthcare settings positive impact impact patient outcomes. Looking work setting health information management technology previous training HIPPA Privacy Security, performance improvement quality assurance help position career advancement. Highlights Member AHIMA Member ILHIMA Member HIMSS Member HFMA More ten years healthcare experience CPR Certified Need minimal supervision Analytical Critical EHR experience Skills Works proficiently minimal supervision, fluent communication skills demonstrated daily interactions various patient family demographics, CPR certified, critical thinking working independently patient diagnostic sleep lab, disease management, inventory control managing waste reducing duplicate testing, medical terminology, Windows OS, patient evaluation, patient preparation, problem solving, strategic planning, oxygen education therapy, equipment troubleshooting. Accomplishments Interscore Relability Testing 92% average (expected 85%). Obtained Registered Polysomnographic Technologist license 01/2015. Graduated Valedictorian Hannibal La-Grange University 2000. Experience Sleep Technologist, RPSGT 12/2015 Current Company Name City State Polysomnogram preparation set up, diagnostic testing,. PAP oxygen titration studies, monitoring scoring complete patient. studies using AASM standards, Interscore Reliability Testing 92% average (expected 85%), CPR. certified, data transfers, Windows OS, work diligently minimal supervision 1:2 technologist patient ratio. Neurophysiology Technician, RPSGT 01/2009 11/2015 Company Name City State Performing EEG LTM. Measuring 10-20, patient preparation education, monitor note abnormalities. Sleep study preparation set up, prepare calibrate equipment prior testing, following AASM protocol MSLT, MWT, PAP oxygen studies, assist scoring sleep studies, fluent communication skills, sharp critical thinking skills, diligently work minimal supervision. Billing patients outpatient sleep center. Healthcare Specialist, CRT 09/2005 12/2008 Company Name City State Clinical patient evaluation home setting, implement disease management programs, respiratory sleep equipment set education, fluent communication skills, sharp critical thinking skills, diligently work minimal supervision. Education May, 2000 Hannibal La-Grange University City State Applied Associates Degree Science Respiratory Therapy Graduate Valedictorian Respiratory Therapy Class *Winner John Rodgers Memorial Scholarship Bachelor Science Healthcare Information Management Technology 1999 2017 University Wisconsin City State Healthcare Information Management Technology Skills Billing, communication skills, CPR Certified, CPR certified, critical thinking, disease management, EHR experience, inventory control, managing, medical terminology, Windows OS, Works, patient evaluation, patient preparation, problem solving, Respiratory Therapy, strategic planning, supervision, therapy, troubleshooting | HEALTHCARE |
VICE PRESIDENT Executive Profile Manufacturing Operations Executive proficient design development Lean operations, processes systems innovative LED products manufacturer operating 28 countries. Expert constructing new facilities, integrating acquired facilities, installing process improvements, building high-performance teams, automating operations improve yield. An experienced customer service executive proven record establishing managing first-rate highly profitable service organizations. Competencies Hard Skills Soft Skills Strategic/Operational Business Financial Planning Quick fervent learner Multi-Site Operations Productivity Enhancement Team building motivation International Sourcing Supply Chain Management Foresighted fastidious tactician Call center implementation Management High emotional IQ adept communication skills CRM implementations Calm decisive pressure Customer, Vendor/Supplier OEM Relationships Technically environmentally adaptable Budgeting (Operating/Capital) Pricing Strategies Expert negotiation Costing, Margin/Profit Improvement ROI Experienced public speaker Extensive technical acumen Rigorous work ethic acute problem-solver Senior staff training development Thought leadership Skill Highlights Strategic operational business financial planning Multi-site operations productivity enhancements International sourcing supply chain management Call Center implementation mangement CRM Implementations Customer, Vendor/supplier OEM Relationships Budgeting (Operating/capital) pricing strategies Costing,margin/profit Improvements ROI Extensive technical acumen Senior staff training development Quick fervent learner Team building motivation Foresighted Fastidious tactician High emotional IQ adept communication skills Calm decisive pressure Technically environmentally adaptable expert negotiations Experienced public speaker Rigorous work ethics acute problem solver Thought leadership Professional Experience Vice President Apr 2008 Current Company Name － City State Leads new management team charged turning around expanding foreign operations LED products manufacturing company operating several countries throughout Europe, Latin America, Asia, Middle East North America. Holds full accountability leading 5 manufacturing operations several distribution facilities $30 million R&D budget. Works foreign government officials; negotiates/manages capital projects $55million. Executed strategic manufacturing revitalization initiative reduced time required bring new existing products market streamlined work processes. Introduced new production-line technology launched Six Sigma initiative resulting $5 million savings. Augmented business model transitioning manufacturing cost-driven product development focus quality-driven operation. Senior Director Customer Service Apr 2004 Apr 2008 Company Name － City State Directed activity Customer Service Support department. Implemented Oracle CRM leading project manager. Held full P&L responsibility $30 million service business. Exceeded revenue profit targets quarterly basis. Managed Field Service, Call Center, Technical Support, Training departments. Championed full automation service department resulted improved customer satisfaction. Introduced new training philosophy oversaw implementation World Class Training Center. Oversaw revamp service contribution Product Launch, greatly improving new product performance. Oversaw implementation Customer Web Portal. Oracle 11i I store; resulted increased parts revenue customer satisfaction. Senior Director Customer Care Nov 2001 Apr 2004 Company Name － City State Accountable aspects Order Management monthly throughput $25 million. Responsible efficient delivery installation products North America. Facilitated creation seamless quote cash process full implementation Oracle 11i. Directly resulted shortened order cycle time. Administered system quality control measurements resulted internal/external customer satisfaction. Led projects setup third-party installers across country improved coverage expedient turnaround. Rendered process real-time tracking/monitoring installs. Oversaw entire service department upon appointment company president. Resulted decreasing average call center handling time 20 seconds less improvement customer satisfaction survey ratings 8.5 average 10 point scale. Director Customer Service Apr 1998 Nov 2001 Company Name － City State Responsible overall growth, profitability quality International service operations, including 6 subsidiaries network two hundred dealers. The service business $27 million ($17 million customer/$10 million internal). Developed standard reporting measurements quantify service business traveled internationally audit locations. Managed successful implementation CPO rebuild program. Realigned international service management team strong cohesive unit order drive future increases customer satisfaction financial growth. Increased customer paid business 24% year service profitability 30% year. Administered B2B Extranet site. Oversaw customer call center decreased call wait time 95% Established Service Level Agreements/Contracts improved customer support. Awards: Won 1999 outstanding performance International Sales Service well Financial Strategic planning, PREMIER CLUB INTERNATIONAL. Winner 1998 outstanding service manager Association Service Managers International. Winner 2001 Iron man Award outstanding contribution customer services. Winner 2002/03/04 Circle Champions Award. International Service Director Jan 1995 Apr 1998 Company Name － City State Directed activities 22 field engineers providing service support ARJO, Century vendor products sold 55 nationwide sales centers; reported directly Vice President service technical support. Pioneered various service enhancements directly led increased sales customer satisfaction. Developed implemented service repair parts marketing programs. Directed development Systems multi-product support realized significant cost savings. Contributed development improvement service systems manage service delivery coverage increase profitability. Education leadership University Virginia － City State USA Digital Electronics 1981 DeVry Institute Technology － City State USA GPA: GPA: 3.85 Digital Electronics GPA: 3.85 Developmental Activities Activity/Program Date/s/ BAMP High Performance Leadership 1999 AFSMI, Global Conference 1998, 1999, 2000 Presentation Skills, Wilson Consulting Group 1998 MBTI, Team Building Sandra Herb Hirsh 1998 Service Management project leader CRM implementation 1994 Project Leader A.B. Dick Automated Dispatch 1993 World Class Lessons ledership Seminar 1998*2000 BVA, advanced training 2001, 2006 Lean Six Sigma Champion Training 2004 Disney Institute, "Loyalty Disney Style" Seminar 1999 Service CRM implementation Business Project Leader 2005 Skills PREMIER, automation, B2B, budget, Call Center, Consulting, Contracts, CRM, customer satisfaction, customer services, Customer Service, customer support, delivery, product development, Extranet, Financial, focus, government, International Sales, Latin, Team Building, Leadership, marketing, market, 2000, Works, network, Oracle, Oracle CRM, Order Management, philosophy, Presentation Skills, processes, profit, Project Leader, quality, quality control, real-time, reporting, sales, Six Sigma, Service Level Agreements, strategic, Strategic planning, technical support, Web Portal | FITNESS |
PUBLIC RELATIONS ASSISTANT Professional Summary My past experiences academic employment settings developed traits necessary become important team member organization. I seeking position affords skill development career advancement. I consider excellent communicator, creative thinker strong problem solver. Core Qualifications Public Relations, Marketing, Event Planning Social Media (Facebook, Twitter, Instagram, LinkedIn, Pinterest Google+) *Microsoft Office: Excel, Word, Power Point Publisher Systems: Raiser's Edge POD Experience Public Relations Assistant July 2013 Current Company Name － City State Interface public relations agency daily assist media requests timely manner. Coordinate interviews reporters, Renfrew staff Renfrew alumni. Staff media shoots serve liaison journalists Renfrew staff. Formulate press releases, byline articles media advisories. Maintain post creative timely copy/content Facebook, Twitter, Instagram, LinkedIn Google+: 4,900 likes Facebook, 1,980 followers Twitter, 1,320 followers Instagram 2,150 followers LinkedIn. Participate bi-weekly meetings public relations agency effectively coordinate key initiatives. Prepare send 'Industry News' 300 company members. Assistant Editor professional newsletter, Perspectives, alumni newsletter, Connections. Plan execute annual social media campaign 'Barefaced Beautiful, Without Within' National Eating Disorder Awareness Week: create copy/content social media platforms; track social media progress across platforms; coordinate media interviews; work sites organize various activities patients staff participate in. Contact person alumni events alumni webinars. Prepare post alumni event/webinar recap reports. Help plan staff annual alumni reunion June 300 attendees: schedule meetings take minutes; vendor coordination including Renfrew maintenance; help generate theme, title, giveaway item, menu workshops. Help plan staff annual professional conference November 500 attendees: coordinate staff registration; organize media training Renfrew staff; point person media attendance. Assist Northeast Region Professional Relations Representatives. Public Relations Administrative Assistant January 2013 July 2013 Company Name Assisted Public Relations Manager aspects public relations including uploading placements website, attended local media shoots media trainings, formulated press releases prepared 'industry news.' Helped maintain post Facebook, Twitter Instagram: 3,000 Likes Facebook, 900 followers Twitter 160 followers Instagram. Assisted planning execution annual social media campaign 'Barefaced Beautiful, Without Within' National Eating Disorder Awareness Week. Assisted Alumni Relations Manager aspects alumni relations including planning workshops, community events Non-Residential Reunions. Assisted planning execution annual alumni reunion including meeting minutes, vendor coordination including Renfrew maintenance, post-event recap report. Utilized Raisers Edge, Alumni Database Entry System assist inquires development accounts. Helped plan staff annual professional conference November 500 attendees. Assisted 12 Professional Relations Representatives across 13 sites various duties including fulfilling literature requests well administrative clerical tasks. Marketing Administrative Assistant September 2011 January 2013 Company Name － City State Assisted Director Marketing various office duties including editing, copying, inventory, meeting minutes, research, mailings well aspects event planning including annual conference, alumni reunion, road shows, community events. Assisted Senior Marketing Coordinator aspects advertising, sponsorships well free paid listings. Helped monitor Facebook Twitter: 2,000 Likes Facebook 400 followers Twitter. Utilized POD, Professional Database System Raisers Edge, Alumni Database System assist inquires development accounts well tagging attendees webinars conferences. Assisted 10 Professional Relations Representatives across 11 sites various duties including fulfilling literature requests well administrative clerical tasks. Education MBA Social Media Marketing 2014 Rutgers University Social Media Marketing Bachelor Arts Degree 2011 Public Relations Penn State University 2007 High School Graduate St. Hubert Catholic High School Girls Additional Information Business Personal References Available upon request Skills administrative, advertising, agency, bi, clerical, conferences, content, copying, Database, Edge, editing, Editor, Event Planning, inventory, Director, Marketing, media training, meetings, Excel, Microsoft Office, office, Power Point, Publisher, Word, newsletter, press releases, progress, Public Relations, Raiser's Edge, research, social media platforms, website, workshops, articles | PUBLIC-RELATIONS |
PURCHASING AGENT Summary Experienced buyer demonstrated organization, customer service, communication, management relationship-building skills. Highlights Retail Management 10-key By Touch MS Office PowerPoint Customer Service Scheduling New customer acquisition Fluent Spanish Outlook Problem Resolution Regulatory Compliance Front-Office Operations Report Preparation Marketing Sales PhotoShop Dependable reliable Education Bachelor Arts Communication 2001 ST. EDWARD'S UNIVERSITY － City State Communication Experience Purchasing Agent Jan 2011 Current Company Name － City State Source, develop maintain dynamic supplier relationships order obtain competitive pricing components raw materials. Generate requests proposals, communicate verify technical specifications suppliers, analyze supplier responses, negotiate pricing, payment terms consignment solutions suppliers. Work Accounting Department coordinate timely deposits required suppliers. Review interpret Material Resource Planning (MRP) reports. Work Sales, Engineering Production teams coordinate purchasing order meet critical project deadlines. Generate purchase orders fabricated components, raw materials supplies used manufacturing process accordance engineering project requirements, expedite ensure orders confirmed timely manner. Assist Production Manager, Planners Project Engineers coordinating expediting flow materials, goods services manufacturing assembly process. Communicate vendor concerns and/or issues upper management effort improve material flow efficiency. Provide resolution status supplier quality delivery issues internal customers. Provide feedback suppliers regarding damages, shortages, defective unacceptable product supplier take corrective action. Banking Center Manager II Jan 2009 Jan 2011 Company Name － City State Periodically communicate upper management review branch performance assessments update staff business developments, ensuring full compliance requirements tight deadlines. Author professional correspondence customers vendors. Deliver series presentations local businesses, providing product information educating employees basic financial management. Conduct sales compliance sessions entire banking center team monthly basis. Manage aspects day-to-day operations manager retail branch 15 associates: Ensure audit/compliance procedures center followed, maintaining highest level customer service. Ensuring completion regulatory compliance training specific sales service responsibilities associates. Conduct approve quarterly yearly performance evaluations associates, plus developing monitoring individual quarterly development plans direct reports. Generating sales leads community outreach activities developing business partners, building internal relationships. Managing difficult situations customers providing clients information, data, advice. Supervising coaching teams proper behaviors, sales techniques, service expectations compliance guidelines, modeling same. Coach train teller seller team process transactions accurately, efficiently accordance established policies procedures. Uncover satisfy customer needs sale financial products services, running aspects efficient productive branch. Assistant Banking Center Manager Jan 2004 Jan 2009 Company Name － City State Assisted branch manager retail banking branch direct accountability 17 associates Assisted deployment communications assist banking center product sales goal adoption sustainment. Personally delivered sales coaching sustainment strategies drive bank product sales banking center. Interacted directly associates daily basis provide performance data order drive sales compliance focus. Created daily, weekly monthly coaching routines drive understanding compliance goals measures support goals. Coordinated facilitated monthly banking center meetings banking center associates encourage effective coaching, helping associates overcome sales challenges. Teller/Teller Operations Specialist Jan 1999 Jan 2004 Company Name － City State Directly managed seven associates' performance include sales, compliance, operational excellence, customer experience Created tools resources ensure associate readiness new initiatives. Accountability cash accuracy led performance resulted 100% zero teller cash differences two consecutive months. Managed compliance results held monthly meetings ensure associates understood compliance goals activities required support goals. Supported final closing banking center. Languages Bilingual Spanish Interests Little League Volunteer U6 Soccer Coach Team Bank America Community Volunteer Additional Information Team Bank America Community Volunteer 2010 Queen Hearts Award team involvement community service activities 2008 Top Performer Award 2004 Top Teller Performer Award Alpha Phi Omega Co-ed Community Service Fraternity St. Edward's Communication Society Member Salutatorian High School Class Skills 10-key By Touch, Accounting, Photoshop, banking, developing business relationships, coaching, competitive, Customer Service, delivery, focused, Front-Office, Regulatory Compliance, management, manufacturing process, Marketing Sales, materials, Microsoft Office, Outlook, PowerPoint, MRP, policies, presentations, pricing, Problem Resolution, proposals, purchasing, quality, retail, Retail Management, Sales, Scheduling, Spanish, Supervising | BANKING |
IT SUPPORT OFFICER Executive Profile Seeking assignments Hardware Network Servers Technical Support organization deliver results leveraging strong exposure IT Operations. Cisco certified Network Associates nearly 6 year 3 months experience Site Networking Operations, Installation, Configuration, Technical Support/Troubleshooting, Incident Management well Client Servicing. Server 2k3, 2k8 Ubuntu server configuration, Network Configuration, implementation DHCP Server, File server, DNS server Network Monitoring tools. An effective communicator excellent skills building relationships Possess, strong analytical, problem solving organizational abilities. Assembling disassembling PC, motherboard, hard disk drives, working local network printer, configure cable UTP,STP, coaxial Key Highlights Manage data server data security. Successfully performed configuration NAS Server, AD Server, Child Domain, Cisco Router, Firewalls, Network Printers, Provided expertise installation management IT infrastructure Cisco routers, switches, Servers Thin client, Systems, Network Cables, Network Printers,Softwares etc. Delivered successful gradation Enterprise Domain server windows 2003 2008. Received appreciation Client's Top Management providing value addition project automating certain tasks saving time resources. Skill Highlights Configuration managing VMware workstation server creating virtual systems. Windows XP, Vista, Windows7 Windows 8 Working Microsoft office 2003 2007. Working Kingsoft Office, Libre Office Working thunderbird mail, outlook mail PME mail. Local external network monitoring. Computer Hardware Assembling, Dissembling, configuration maintenance computers Troubleshooting PC printer's problem. Other Software Knowledge ERP, Time desk CCTV, PPC, Tally. ESS CHS etc. Professional Experience IT Support Officer March 2011 August 2015 Company Name System Administrator April 2010 January 2011 Company Name Lab Technician Technical Support April 2009 March 2010 Company Name Comprehensive knowledge CISCO networking technologies Protocols. Handling network infrastructure LAN/WAN, migration configuration network Devices (Routers, Switches, Firewalls etc.). Skilled planning implementing LAN/WAN solutions. Configuring Routing protocols (RIP, EIGRP. OSPF, Static Default Route) Assisting design implementation network troubleshooting. Troubleshooting Extending high-end technical support various Servers ensuring high customer satisfaction levels prompt redressal problems. Configuring troubleshooting IP Phones, Network Printers Virtual Interface (VMWare) related issues. Assigning user nodes various devices installed networked, handle allocation protection user rights, per company's policies. Configuration Maintaining LAN installing Active Directory, DNS, DHCP, FTP, TELNET,User profile, Remote Connectivity, Assigning IP Address, Managing Local Domain User's Account, sharing Permission, Terminal Services, Trusting, Software Deployment etc. Configure windows server 2003 2008 Active Directory ,Terminal Server Group Policy manage Data server security. SAP Basis Client GUI installation. SAP Online Support System Backup Recovery DR HADR Data synchronization Monitoring. User management Transaction Lock/Unlock User Authorization Users Role Windows Servers Microsoft active directory services, Server 2003-2008, Configure Domain security policies, Local security policies Configure manage File server Share Folders. Design: DNS DHCP servers 2003-2008 Server. Configure Manage Users profiles. share folders implementing group polices. Configuration Microsoft Terminal services, RDP, remote access tools. Education B.A EIILM University － City Higher Secondary passed From M.P. Board Bhopal. High School passed From M.P. Board Bhopal. Professional Certifications MCP Microsoft Certified Professional fist paper clear administering Windows Server 2012 June 2013. (ID No. 10171726) CCNA Cisco Certified Network Associates Dec. 2009. (ID No. 11716258) JCHNP- Jetking Certified Hardware Networking Professional jetking infotrain limited ,A.B. Road Indore M.P 2010 Professional Affiliations National Council For Vocational Training Neocorp International Ltd Pithampur Nov 2013. Major Attainments Accredited Best Cricketer Award Neocorp Internation LTD Inter Tournament Indore (2014). Personal Vitae Father's name Mr. Govind Singh Lodhi Date birth 1st Jan 1988. Personal Information Marital status Married. Hobbies Playing Cricket Permanent Address Village:- Jhinna Post:- Abhana Disit:- Damoh (M.P.) Pin Code :- 470662 Declaration I declare whatever information I given correct according best knowledge. Languages English, Hindi. Skills Active Directory, Backup, CCNA, CISCO, Cisco Certified, Computer Hardware, Hardware, Client, customer satisfaction, Dec, DHCP, DNS, EIGRP, English, ERP, Firewalls, FTP, GUI, Hindi, IP, LAN, Managing, access, Microsoft Certified Professional, MCP, mail, Microsoft office, Office, outlook, Windows 8, Windows, Windows7, Windows XP, migration, ESS, Network Associates, Network Printers, network troubleshooting, network, Networking, OSPF, policies, printer, Protocols, RIP, Routers, Routing, SAP, SAP Basis, Servers, Switches, technical support, Phones, TELNET, Terminal Server, Troubleshooting, Vista, WAN, Windows Server Additional Information Marital status Married. Hobbies Playing Cricket Permanent Address Village:- Jhinna Post:- Abhana Disit:- Damoh (M.P.) Pin Code :- 470662 Declaration I declare whatever information I given correct according best knowledge. | BPO |
ENGINEERING TECHNICIAN Professional Profile To obtain challenging career Electronic Technology field. Extensive experience successfully testing analyzing complex circuit packs systems. *Takes initiative take challenging problems follows resolution. *Capable working independently team player. *Worked fiber optics receivers transmitters since 1999. Qualifications Critical Thinking Effective Multitasking Deadline Compliance Works well pressure Highly responsible reliable Establishing goals setting priorities Team player Initiative work independent Experienced production scheduling Excellent problem solving skills Troubleshooting component level Schematics reading Microsoft Office Suite expert Relevant Experience Personally managed production activities guarantee 100 orders shipped on-Time. Promoted Team leader within 4 years employment. Planned, directed, coordinated assigned manpower efficiently meet production requirements. Tracked daily processing reports 100 accuracy. Cut inventory half improved on-time delivery 100 reducing scrap. Proudly rated management leading performer. Worked R&D technical services teams execution experimental pivotal batches. Problem Diagnosis Used operational knowledge systems, parts components solve problems arose assembly. Work Experience Engineering Technician 12/2014 － 05/2015 Company Name City State Tested CWB analyzed component level. Work complex detailed manufacturing documentation and/or verbal/written instructions. Install parts along moving production line. Engage practical application engineering science technology. Thermal Technician 07/2006 － Current Company Name City State Leads Thermal Production Line Engage practical application engineering science technology Analyze interpret blueprints determine precise specification Work complex detailed manufacturing documentation and/or verbal/written instructions Apply basic mathematical skills solve technical problems Measure dimensions products verify conformance specifications using measuring instruments rulers, calipers, gauges and/or micrometers Handled, measured mixed chemicals following prescribed methods testing requirements Perform leak checks vacuum mechanical assemblies using leak detection systems Set operate production equipment accordance current good manufacturing practices SOPs Calibrate Align focal plane arrays, perform video set-up, function test, verify alignment, electrical alignment, MRT, MRC final test Thermal Devices Prepare operational reports provide information supervisors Recommended corrective actions minimize rate product defects Communicate product machine failure details design team reliability departments Maintain repair status spreadsheets used production department quality review meetings Technical Support Specialists 02/1992 － 11/2003 Company Name City State Helped achieve company goals supporting production workers. Worked engineers troubleshooting issues test systems. Performed testing troubleshooting any/all products including printed wiring boards integrated circuits systems meet engineering specifications. Trained peers analysis processes getting speed. Performed daily analysis routines using established troubleshooting techniques, developing, implementing new techniques. Knowledgeable application advanced electronics theories. Collaborated worked supervisory, engineering functional personnel conducting special studies proving new equipment. Worked engineers starting surface mount line. Worked HP test sets. Troubleshoot field returns using schematics. Tuned circuit packs different wavelengths. Education 2002 Associate Science Northern Essex Electronic Technology Engineering computer System City State USA 3.7 GPA Certificate Microsoft Office Graduated Deans List 2004 AssocIate Degree Hesser College Paralegal Studies City State United States GPA: GPA: 4.0 Coursework English, Communications Writing Legal System training class Affiliations Organized team Lucent make workforce management work together order better communications, productive satisfied workforce. Skills Microsoft office Suite (2013) Reading Schematics Troubleshooting Problem solving Lean Manufacturing Inventory Government Sell-Offs | ENGINEERING |
STAFFING COORDINATOR Professional Summary An energetic staffing professional seeking challenging experiences Talent Acquisition Talent Management. Solid communication, interpersonal, organizational skills. Experience working upper management executives coordinate meetings, travel arrangements onboarding new employees. Skill Highlights Event Coordination Microsoft Word, Excel, Power Point, Outlook, SharePoint BrassRing Taleo Candidate tracking systems Training experience Infovision II, Retail Link, Spectra databases; used analyze sales numbers performance, create progressive goals upcoming months. Professional Experience 07/2015 Current Staffing Coordinator Company Name － City State Partner US Staffing Representatives scheduling interviews candidates located US abroad. Coordinated travel arrangements domestic candidates maintaining HR data Taleo (BaxTalent) Systems. Responsible processing reports weekly basis within Taleo. Also responsible Source Hire Candidate Slate reporting. Formed relationships hiring managers, administrative assistants, staffing agencies ensure smooth consistent scheduling outcome. Developed relationships mid upper level managers executives. Aid hiring managers within Research Development, Regulatory, Sales, Quality, IT, Manufacturing, Marketing, Legal, HR, Finance areas. Point contact Candidate Travel Questions. Processed invoices special payment requests traveling candidates tracked progress completion. Assisted Onboarding New Hires. Helped maintain data, processed Background checks I9s. Processed Employee Referral Hiring Bonus exceptions Pay Roll. Facilitated New Hire Orientation Talent Management Business HR colleagues. Ensured New Hires Baxalta, Shire pleasant, smooth, informational orientation experience. Aided onboarding new employees staffing coordinator team providing training processes. Proactive pursuing Networking Business Acumen activities knowledge experience Baxalta, Shire healthcare industry. Leader Workstream dedicated creating SharePoint information regarding Interview Coordination across multiple sites around North America. 04/2013 06/2015 Staffing Coordinator Company Name － City State Partner US Medical Products BioScience Staffing Representatives scheduling interviews candidates located US abroad. Coordinated travel arrangements domestic candidates maintaining HR data BrassRing Taleo (BaxTalent) Systems. Formed relationships hiring managers, administrative assistants, staffing agencies ensure smooth consistent scheduling outcome. Developed relationships mid upper level managers executives. Aid hiring managers within Research Development, Regulatory, Sales, Quality, IT, Manufacturing, Marketing, Legal, HR, Finance areas within Medical Products BioScience Businesses Baxter Healthcare. Developed process used process last minute travel requests Staffing Representatives. Processed invoices special payment requests traveling candidates tracked progress completion. Assisted maintaining new hire paper work, data entry, audits files make sure information provided compliance purposes. Facilitated New Hire Orientation Staffing Business HR colleagues. Ensured New Hires Baxter pleasant, smooth, informational orientation experience. Aided onboarding new employees staffing coordinator team providing training processes. Work Excel create reports Staffing Representatives Business HR Medical Products BioScience organizations track Open Job Requisitions BrassRing Taleo (BaxTalent) systems. Proactive pursuing Networking Business Acumen activities knowledge experience Baxter healthcare industry. 06/2012 03/2013 Staffing Coordinator Contractor Assignment Baxter Healthcare Company Name － City State Partner US Medical Products BioScience recruiters scheduling interviews candidates located US abroad travel arrangements domestic candidates maintaining HR data BrassRing. Formed relationships hiring managers administrative assistants ensure smooth consistent scheduling outcome.Developed relationships mid upper level managers executives. Aid hiring managers within Research Development, Regulatory, Sales, Quality, Marketing areas within Medical Products BioScience Businesses Baxter. Processed invoices special payment requests traveling candidates tracked progress completion. Assisted maintaining new hire paper work, data entry, audits files make sure information provided compliance purposes. Work Excel create reports Directors HR BioScience aid understanding number open positions recruiters working fill. 08/2007 04/2012 Department Supervisor Company Name － City State Supervisor Women's Accessories department. Responsible merchandising sales department.Also responsible overseeing on-boarding, training, performance new current associates work department. Other department experiences were: Home Department supervisor included overseeing commissioned sales Window Department, Shoes Department, Children's Department, Women's Department. Key carrying supervisor also tasked securing store night opening store morning managing associates open close store time. Handled many customer service issues resolved satisfaction customers involved. Successfully completed Manager Training program Sales Managers above. Education Training May 2007 Bachelor Arts International Business John Brown University － City State International Business Community Service Junior Achievement Company Program November 2013-May 2014 Volunteered help mentor students Round Lake High School Company program Junior Achievement. We first group Baxter Employees work program JA. Helped answer questions students created business launched sell products school community. Led several classes go specific information creating business plan operating business per guidelines set forth Junior Achievement. Interests Kayaking, Swimming, Singing Choirs Church Community Languages Intermediate Spanish Beginner Japanese French Skills Administrative, Customer Service, Data Entry, Event Coordination, Merchandising, Networking, Reporting, Scheduling, Travel Arrangements Additional Information Founding Executive Board member Baxalta's Business Resource Group, Early Career Professionals. Leader Recruitment Retention Workstream. Analyzed Data surrounding Demographics Milennial Population Baxalta. Lead Leadership Spotlight series coordinated one hour slots senior leaders give group members chance interact intimate level senior leadership. | HEALTHCARE |