text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Am I able to get this shipped to China? | {
"text": "Am I able to get this shipped to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989535808563232
},
{
"label": "POSITIVE",
"score": 0.0010464335791766644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How do I order a disposable virtual card? | {
"text": "How do I order a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993133544921875
},
{
"label": "POSITIVE",
"score": 0.0006865936447866261
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now? | {
"text": "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985981583595276
},
{
"label": "POSITIVE",
"score": 0.0014017830835655332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks. | {
"text": "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks."
} | [
{
"label": "NEGATIVE",
"score": 0.9788686633110046
},
{
"label": "POSITIVE",
"score": 0.021131286397576332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I do not know what this cash withdrawal is | {
"text": "I do not know what this cash withdrawal is"
} | [
{
"label": "NEGATIVE",
"score": 0.999396562576294
},
{
"label": "POSITIVE",
"score": 0.0006034524994902313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Money transfer help? How long? | {
"text": "Money transfer help? How long?"
} | [
{
"label": "NEGATIVE",
"score": 0.999025821685791
},
{
"label": "POSITIVE",
"score": 0.000974142225459218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou | {
"text": "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou"
} | [
{
"label": "NEGATIVE",
"score": 0.013170004822313786
},
{
"label": "POSITIVE",
"score": 0.9868300557136536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How can I locate the virtual card? | {
"text": "How can I locate the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988631010055542
},
{
"label": "POSITIVE",
"score": 0.0011368612758815289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can someone assist me with explaining how I can unblock my pin? | {
"text": "Can someone assist me with explaining how I can unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991875290870667
},
{
"label": "POSITIVE",
"score": 0.0008124660816974938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this? | {
"text": "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997115731239319
},
{
"label": "POSITIVE",
"score": 0.0002884182904381305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status? | {
"text": "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981982111930847
},
{
"label": "POSITIVE",
"score": 0.0018017825204879045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Is there a specific date i can have it delivered? | {
"text": "Is there a specific date i can have it delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986907839775085
},
{
"label": "POSITIVE",
"score": 0.0013092146255075932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Unable to complete transfer, states 'declined' | {
"text": "Unable to complete transfer, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007733693928457797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer. | {
"text": "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9994022846221924
},
{
"label": "POSITIVE",
"score": 0.0005977422697469592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What's the youngest I can be to open an account? | {
"text": "What's the youngest I can be to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.08337767422199249
},
{
"label": "POSITIVE",
"score": 0.9166223406791687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Can I put my old card back in the app? | {
"text": "Can I put my old card back in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999413251876831
},
{
"label": "POSITIVE",
"score": 0.0005868101725354791
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What are then rules on beneficiaries? | {
"text": "What are then rules on beneficiaries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914492964744568
},
{
"label": "POSITIVE",
"score": 0.008550666272640228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Hey I thought transfers were free. Why are you charging me? | {
"text": "Hey I thought transfers were free. Why are you charging me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972143769264221
},
{
"label": "POSITIVE",
"score": 0.0027856244705617428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why did my card payment not work? | {
"text": "Why did my card payment not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995694756507874
},
{
"label": "POSITIVE",
"score": 0.0004305127658881247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How do i go about linking a new card? | {
"text": "How do i go about linking a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982976317405701
},
{
"label": "POSITIVE",
"score": 0.0017024080734699965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How do I replace my card? | {
"text": "How do I replace my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991331696510315
},
{
"label": "POSITIVE",
"score": 0.0008668247028253973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Where do I go to edit my personal details on my account? | {
"text": "Where do I go to edit my personal details on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993594288825989
},
{
"label": "POSITIVE",
"score": 0.0006405605236068368
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this? | {
"text": "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978798627853394
},
{
"label": "POSITIVE",
"score": 0.0021201567724347115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Tell me how to delete my account. | {
"text": "Tell me how to delete my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997144341468811
},
{
"label": "POSITIVE",
"score": 0.000285587360849604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Are there restrictions on new cards in China? | {
"text": "Are there restrictions on new cards in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961302280426025
},
{
"label": "POSITIVE",
"score": 0.003869720036163926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I didn't get a PIN yet. What gives? | {
"text": "I didn't get a PIN yet. What gives?"
} | [
{
"label": "NEGATIVE",
"score": 0.9947444200515747
},
{
"label": "POSITIVE",
"score": 0.005255585070699453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I need to find the top up verification code | {
"text": "I need to find the top up verification code"
} | [
{
"label": "NEGATIVE",
"score": 0.9993768334388733
},
{
"label": "POSITIVE",
"score": 0.0006232071900740266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Why have I not received my PIN | {
"text": "Why have I not received my PIN"
} | [
{
"label": "NEGATIVE",
"score": 0.9959989786148071
},
{
"label": "POSITIVE",
"score": 0.004000998102128506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I need you to delete my account now. | {
"text": "I need you to delete my account now."
} | [
{
"label": "NEGATIVE",
"score": 0.9995903372764587
},
{
"label": "POSITIVE",
"score": 0.000409727799706161
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What ATMs will allow me to change my PIN? | {
"text": "What ATMs will allow me to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984872341156006
},
{
"label": "POSITIVE",
"score": 0.0015127438819035888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I think a fee was applied for paying with a card. | {
"text": "I think a fee was applied for paying with a card."
} | [
{
"label": "NEGATIVE",
"score": 0.9938433170318604
},
{
"label": "POSITIVE",
"score": 0.0061566466465592384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How long will it take to deliver to the US? | {
"text": "How long will it take to deliver to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.998897910118103
},
{
"label": "POSITIVE",
"score": 0.0011021123500540853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How does the exchange rate work on this app? | {
"text": "How does the exchange rate work on this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991660118103027
},
{
"label": "POSITIVE",
"score": 0.0008339944179169834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I ordered my card but it still isn't here | {
"text": "I ordered my card but it still isn't here"
} | [
{
"label": "NEGATIVE",
"score": 0.9989349246025085
},
{
"label": "POSITIVE",
"score": 0.0010650946060195565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What sort of restrictions are there for the disposable cards? | {
"text": "What sort of restrictions are there for the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990413784980774
},
{
"label": "POSITIVE",
"score": 0.0009585708030499518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?! | {
"text": "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972232580184937
},
{
"label": "POSITIVE",
"score": 0.0027767906431108713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How do I get my virtual card? | {
"text": "How do I get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985155463218689
},
{
"label": "POSITIVE",
"score": 0.0014844643883407116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why is my cash request and the amount I received different? | {
"text": "Why is my cash request and the amount I received different?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988552331924438
},
{
"label": "POSITIVE",
"score": 0.0011448158184066415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
When can I expect my new card to get here? | {
"text": "When can I expect my new card to get here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977002739906311
},
{
"label": "POSITIVE",
"score": 0.0022997513879090548
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I need a Visa and a Mastercard from you. | {
"text": "I need a Visa and a Mastercard from you."
} | [
{
"label": "NEGATIVE",
"score": 0.9924252033233643
},
{
"label": "POSITIVE",
"score": 0.007574760355055332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card? | {
"text": "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993728995323181
},
{
"label": "POSITIVE",
"score": 0.0006271663005463779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What is the fee to top-up my account | {
"text": "What is the fee to top-up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9914637207984924
},
{
"label": "POSITIVE",
"score": 0.008536295965313911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Transferred to account is not successful, help please? | {
"text": "Transferred to account is not successful, help please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997699856758118
},
{
"label": "POSITIVE",
"score": 0.00023001822410151362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Which US cards have top up charges? | {
"text": "Which US cards have top up charges?"
} | [
{
"label": "NEGATIVE",
"score": 0.994189977645874
},
{
"label": "POSITIVE",
"score": 0.00581006845459342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I am missing my refund. | {
"text": "I am missing my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9997578263282776
},
{
"label": "POSITIVE",
"score": 0.00024223077343776822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I'm wanting to get a Visa card today. | {
"text": "I'm wanting to get a Visa card today."
} | [
{
"label": "NEGATIVE",
"score": 0.9769355058670044
},
{
"label": "POSITIVE",
"score": 0.0230645053088665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Do you give refunds? | {
"text": "Do you give refunds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925298094749451
},
{
"label": "POSITIVE",
"score": 0.007470225915312767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What's your refund policy if I bought an item from you? | {
"text": "What's your refund policy if I bought an item from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.997708797454834
},
{
"label": "POSITIVE",
"score": 0.002291147131472826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I bought something and I take issue with the exchange rate applied. | {
"text": "I bought something and I take issue with the exchange rate applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9294811487197876
},
{
"label": "POSITIVE",
"score": 0.0705188736319542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
how many virtual cards can i have, i want 8 | {
"text": "how many virtual cards can i have, i want 8"
} | [
{
"label": "NEGATIVE",
"score": 0.9685461521148682
},
{
"label": "POSITIVE",
"score": 0.031453926116228104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How can many disposable cards can I have per day? | {
"text": "How can many disposable cards can I have per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375535110943019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Where can I find a Mastercard ATM? | {
"text": "Where can I find a Mastercard ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990065693855286
},
{
"label": "POSITIVE",
"score": 0.000993447145447135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
A cash withdrawal has been done that I didn't do. | {
"text": "A cash withdrawal has been done that I didn't do."
} | [
{
"label": "NEGATIVE",
"score": 0.9908202290534973
},
{
"label": "POSITIVE",
"score": 0.009179753251373768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer? | {
"text": "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975807666778564
},
{
"label": "POSITIVE",
"score": 0.0024191869888454676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Can I increase my top-up maximum? | {
"text": "Can I increase my top-up maximum?"
} | [
{
"label": "NEGATIVE",
"score": 0.8192721605300903
},
{
"label": "POSITIVE",
"score": 0.1807277798652649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through. | {
"text": "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9997424483299255
},
{
"label": "POSITIVE",
"score": 0.0002574954996816814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I would like to get a physical card, but I don't know how. Can you help me? | {
"text": "I would like to get a physical card, but I don't know how. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991301894187927
},
{
"label": "POSITIVE",
"score": 0.0008698671008460224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending? | {
"text": "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9719451665878296
},
{
"label": "POSITIVE",
"score": 0.02805478312075138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Is it possible to get a refund? | {
"text": "Is it possible to get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982591271400452
},
{
"label": "POSITIVE",
"score": 0.0017408693674951792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What is the meaning of a pending payment? | {
"text": "What is the meaning of a pending payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973582625389099
},
{
"label": "POSITIVE",
"score": 0.0026417535264045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Is it possible to change my PIN? | {
"text": "Is it possible to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989805817604065
},
{
"label": "POSITIVE",
"score": 0.0010193479247391224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How long does a European transfer take? | {
"text": "How long does a European transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979996085166931
},
{
"label": "POSITIVE",
"score": 0.002000357024371624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined? | {
"text": "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993616938591003
},
{
"label": "POSITIVE",
"score": 0.0006383698782883584
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I only have one more US credit card, is it accepted? | {
"text": "I only have one more US credit card, is it accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989386200904846
},
{
"label": "POSITIVE",
"score": 0.0010614298516884446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Is there a charge for exchanging foreign currency? | {
"text": "Is there a charge for exchanging foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983223080635071
},
{
"label": "POSITIVE",
"score": 0.0016776289558038116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I don't remember my passcode? | {
"text": "I don't remember my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995142221450806
},
{
"label": "POSITIVE",
"score": 0.00048582060844637454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I want to use auto top-up. Is there a limit? | {
"text": "I want to use auto top-up. Is there a limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973496198654175
},
{
"label": "POSITIVE",
"score": 0.0026503936387598515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
There's a card payment I didn't make | {
"text": "There's a card payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.9949819445610046
},
{
"label": "POSITIVE",
"score": 0.005018054042011499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why can't I take $100 out | {
"text": "Why can't I take $100 out"
} | [
{
"label": "NEGATIVE",
"score": 0.9980948567390442
},
{
"label": "POSITIVE",
"score": 0.0019052015850320458
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why hasn't my friend's transaction arrive yet? | {
"text": "Why hasn't my friend's transaction arrive yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984384179115295
},
{
"label": "POSITIVE",
"score": 0.001561617711558938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is there a top-up limit? | {
"text": "Is there a top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9919061660766602
},
{
"label": "POSITIVE",
"score": 0.008093809708952904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How can I exchange AUD for GBP? | {
"text": "How can I exchange AUD for GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.998710036277771
},
{
"label": "POSITIVE",
"score": 0.001289966981858015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I made a mistake and need to cancel a transfer. | {
"text": "I made a mistake and need to cancel a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9987391829490662
},
{
"label": "POSITIVE",
"score": 0.0012608080869540572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I have a cash withdrawal that I do not recognise. | {
"text": "I have a cash withdrawal that I do not recognise."
} | [
{
"label": "NEGATIVE",
"score": 0.9985063672065735
},
{
"label": "POSITIVE",
"score": 0.0014935595681890845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I don't think I made this transaction on my statement | {
"text": "I don't think I made this transaction on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9969423413276672
},
{
"label": "POSITIVE",
"score": 0.0030576845165342093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How long does a transfer from the US take? | {
"text": "How long does a transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978625178337097
},
{
"label": "POSITIVE",
"score": 0.0021374584175646305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I took out money and there is a fee. Why? | {
"text": "I took out money and there is a fee. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961353540420532
},
{
"label": "POSITIVE",
"score": 0.00386470346711576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything. | {
"text": "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything."
} | [
{
"label": "NEGATIVE",
"score": 0.9995470643043518
},
{
"label": "POSITIVE",
"score": 0.0004529427969828248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Please help me delete this account. | {
"text": "Please help me delete this account."
} | [
{
"label": "NEGATIVE",
"score": 0.9995076656341553
},
{
"label": "POSITIVE",
"score": 0.000492377788759768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away. | {
"text": "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away."
} | [
{
"label": "NEGATIVE",
"score": 0.9994779229164124
},
{
"label": "POSITIVE",
"score": 0.0005220583407208323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I just made an order and noticed an extra fee. Why have you charged me this without informing me? | {
"text": "I just made an order and noticed an extra fee. Why have you charged me this without informing me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9917237162590027
},
{
"label": "POSITIVE",
"score": 0.008276336826384068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My card payment was reverted, why? | {
"text": "My card payment was reverted, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992788434028625
},
{
"label": "POSITIVE",
"score": 0.0007211974007077515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages. | {
"text": "I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages."
} | [
{
"label": "NEGATIVE",
"score": 0.9995212554931641
},
{
"label": "POSITIVE",
"score": 0.0004787876387126744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why has another fee been placed on my statement? | {
"text": "Why has another fee been placed on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993614554405212
},
{
"label": "POSITIVE",
"score": 0.0006384997395798564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I would like some more physical cards, what is my limit? | {
"text": "I would like some more physical cards, what is my limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940093755722046
},
{
"label": "POSITIVE",
"score": 0.005990648176521063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I recently bought something abroad but the exchange rate is incorrect. Why? | {
"text": "I recently bought something abroad but the exchange rate is incorrect. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992086291313171
},
{
"label": "POSITIVE",
"score": 0.0007914550369605422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What fees do you charge for the standard card? | {
"text": "What fees do you charge for the standard card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959238767623901
},
{
"label": "POSITIVE",
"score": 0.004076132085174322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
On a card payment, why is there a fee? | {
"text": "On a card payment, why is there a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973272085189819
},
{
"label": "POSITIVE",
"score": 0.002672833390533924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working. | {
"text": "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997578263282776
},
{
"label": "POSITIVE",
"score": 0.0002422300894977525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Who gets support? | {
"text": "Who gets support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977182149887085
},
{
"label": "POSITIVE",
"score": 0.002281854161992669
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
i have a pending top-up | {
"text": "i have a pending top-up"
} | [
{
"label": "NEGATIVE",
"score": 0.0032666062470525503
},
{
"label": "POSITIVE",
"score": 0.9967334270477295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
When will my transfer finish pending? | {
"text": "When will my transfer finish pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970539808273315
},
{
"label": "POSITIVE",
"score": 0.002945962129160762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I need to know where my funds come from. | {
"text": "I need to know where my funds come from."
} | [
{
"label": "NEGATIVE",
"score": 0.9993521571159363
},
{
"label": "POSITIVE",
"score": 0.0006478404975496233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about. | {
"text": "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9902612566947937
},
{
"label": "POSITIVE",
"score": 0.009738808497786522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
For some reason my card payment hasn't worked. what can I do to look into that? | {
"text": "For some reason my card payment hasn't worked. what can I do to look into that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989521503448486
},
{
"label": "POSITIVE",
"score": 0.001047824276611209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why are you charging me for ATM withdrawal? It has always been free before. | {
"text": "Why are you charging me for ATM withdrawal? It has always been free before."
} | [
{
"label": "NEGATIVE",
"score": 0.9840303659439087
},
{
"label": "POSITIVE",
"score": 0.01596960239112377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
my cash balance less than what I thought | {
"text": "my cash balance less than what I thought"
} | [
{
"label": "NEGATIVE",
"score": 0.9992796778678894
},
{
"label": "POSITIVE",
"score": 0.0007203604327514768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
are there any country restrictions? | {
"text": "are there any country restrictions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959710240364075
},
{
"label": "POSITIVE",
"score": 0.004028936382383108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I had to pay one pound more than the set price! | {
"text": "I had to pay one pound more than the set price!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986238479614258
},
{
"label": "POSITIVE",
"score": 0.0013761346926912665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What currencies do you offer? | {
"text": "What currencies do you offer?"
} | [
{
"label": "NEGATIVE",
"score": 0.6686640977859497
},
{
"label": "POSITIVE",
"score": 0.3313358724117279
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |