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Summary Competent and reliable professional seeking an internship or co-op position that will allow me to apply my education and enthusiasm in a professional, mutually beneficial, growth-oriented business environment. Experience 01/2017 to Current Digital Media Intern Company Name － City , State Researched and implemented the use of immersive technology like Oculus Rift, HTC Vive and Samsumg VR in Florida International University's Virtual Reality Lab Collaborated in the production and post-production of 360 video content Published an article on an inter-displinary play focused on Sea Level Rise for FIU's Inspicio Magazine 09/2015 to 06/2016 Marketing assistant Company Name － City , State Assisted Product Managers with the launch of new products Participated in weekly customer briefings and team meetings Supported the marketing team in advertising new products through Social Media Gained useful knowledge on financial statements and how they are leveraged by the finance team to enhance daily business operations. 08/2014 to 12/2014 Project Engineer Assistant Company Name － City , State Assisted project engineer, accounting, and superintending staff with daily duties Collaborated with construction observation, staking, and administration duties 12/2013 to 06/2015 Sales Associate Company Name － City , State Ensure high levels of customer satisfaction while maintaining excellent sales service Assess customers' needs and provide assistance and information on product features Education and Training Spring: 2018 Bachelor of Science : Digital Media Communications Florida International University － City , State GPA: 3.2 Languages Fluent in English and Spanish (writing and speaking) Skills Proficient in Adobe Photoshop and Adobe Premiere	agency civil service department of title test center monitor occupational category no preference salary grade hourly bargaining unit none listed salary range from to hourly employment type per diem appointment type temporary jurisdictional class unclassified service travel percentage workweek other see below other explanation saturday or sunday of the test date typically hours or less an exam an exam is not held every saturday or sunday no hours per week varies hours per week workday from am to pm flextime allowed no mandatory overtime no compressed workweek allowed no telecommuting allowed no county new york street address stanton st new york bedford ave brooklyn fort greene pl brooklyn flatbush ave brooklyn ave brooklyn university ave bronx city brooklyn state ny zip code minimum qualifications possession of a high school diploma or ged ability to operate a personal computer and perform basic computer functions ability to read communicate effectively with others and be able to speak confidently in front of large groups of people ability to work with a diverse population in a calm and courteous manner under stressful conditions duties description the civil service test monitor may be assigned to a test room or to a facility hallway and is responsible for the security of test materials and the administration of civil service examinations to candidates in a designated area the duties of the test monitor will include understanding and complying with all examination guidelines policies and procedures reading routine instructions to candidates and providing aide to examinees in the administration of their examinations assisting in the distribution of exam materials to candidates as well as the collection and accounting of all associated test material from candidates upon completion of their examination assisting in the set up and distribution of computer testing devices chromebooks to candidates as well as assisting candidates with logging into and completing the submission of their exams if necessary utilizing software to virtually proctor candidates in a remote setting completing all required paperwork for the various exams that are administered reporting any suspected irregularities or discrepancies performing other duties as assigned travel will be required throughout the school districts additional comments candidates will be required to work at testing sites at all locations including new york city brooklyn and bronx some positions may require additional credentials or a background check to verify your identity name dcs monitors telephone fax email address dcsmonitorscsnygov address street agency building empire state plaza city albany state ny zip code notes on applying if interested please submit a copy of your cover letter resume please include the vacancy id number in your cover letter or subject line of your email	1
Professional Overview Results-oriented Sales and Business Development leader with Technical Background Skill Highlights Excellent written, oral, and interpersonal communication skills Strong analytical, problem-solving, and conceptual skills Self-motivated, with the ability to plan, schedule and prioritize daily activities Works well in a team environment and independent assignments Proficient with SAP CRM, MS Office applications, advanced typing skills Professional work ethic with commitment to excel in changing environment Core Accomplishments 2013 - 2014 Awarded Microsoft M.V.P. six consecutive quarters for consistent top performer SAP Q3 - Q4 2015: Generated 13.3M Pipeline / 6.8M Closed Business SAP Q1 - Q3 2016: Generated 18.7 Pipeline / 2.3M Closed Business Professional Experience March 2015 to September 2016 Company Name City , State Business Development Specialist Develop new business opportunities across the SAP Northeast Large Enterprise territory Consistently exceeded all Market Generated Opportunity and Revenue quotas Strategically worked with my assigned filed representatives to develop and deploy go-to-market strategies to acquire new business for SAP Implement outbound marketing campaigns Maintain accurate and up-to-date information within CRM on all accounts Recommend and introduce key solutions to C-Level Executives within my territory Leverage solution specialist and engineers to further qualify and develop opportunities Utilize SPIN Selling and BANT sales approach for business development Collaborate with assigned field reps and inside sales to develop territory strategies January 2014 to March 2015 Company Name City , State Sales Optimization Specialist (contracted) Support Channel, Enterprise and Mid-Market Sales Teams with all sales processes Collaborate with Sales and Marketing teams to optimize and accelerate market qualified sales opportunities Lead disposition and tracking, to include forecasting and revenue capture for opportunities Performing lead re-qualification and prospect re-engagement to capitalize on opportunities delivered by marketing vendors Collaborate with sales to develop territory strategy June 2012 to April 2014 Company Name City , State Marketing Specialist Microsoft Team Lead - Lead caller and liaison between Microsoft Client Success Associate and team of 23 Calling Agents. Coordinated and lead all meetings to discuss results of campaign analysis with Internal Client Success members and Key Microsoft Stakeholders. Conducted all training and coaching of Agents prior to Microsoft Certification Campaign Tester - Testing the validity of data, messaging and targeted contacts prior to a campaign going live Troubleshoot campaigns not meeting expected KPI's providing feedback and recommendations based on my findings Dell SonicWALL Chat Specialist - Support existing and potential Dell SonicWALL customers Event Recruitment - Inviting targeted key contacts based on client objectives to marketing events Appointment Setting - Scheduling firm date & time meetings with key contacts Lead Generation - Matching a prospects needs with a Client's service or product Education 2017 Rio Salado A.A. General Studies Related Coursework: Computer Technology Skills Technical Sales SAP Social Selling Business Development SPIN Selling Network Security Relationship Building Channel Partners Cold Calling	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	0
Summary Seeking an employment position in the Marketing or Public Relations field. Highlights I am able to work very well with other people, as part of a team or otherwise, in an external and/or internal work environment. I am very organized and can multi-task with ease. I am able to take direction easily, but I am also not afraid to ask for help if needed. I am a strong communicator and pride myself on my ability to speak and write well. I am very familiar with most computer office programs including all Microsoft programs. I work well under pressure and consider myself to be an effective problem solver, promoter and liaison. I pride myself on being able to develop and nurture relationships, existing and new, with clients, patients, and/or team members on a daily basis. Experience Social Media Manager , 06/2014 to Current Company Name － City , State Running Title history on Lease holders and their properties Entering data to be used in official Abstracts Managing personal relationships with clients by writing "Thank You" letters and keeping them informed with weekly email updates Assisting with daily office duties such as filing, organizing, and updating company/clientele information Creating and maintaining Social Media profiles (Facebook, Twitter, Instagram) for the Candidate Creating and implementing strategic plans for Social Media posts to try and broaden our outreach (i.e. posting relative articles on social or political issues in our community and asking followers for their feedback, posting pictures of every fundraiser, appearance or social event that the campaign/candidate has held or attended, engaging followers in conversation on the campaign page to learn about their concerns and hopes for the future of our community and how André Comeaux can help make them a reality) Helping plan campaign fundraisers and events for the Lafayette community ◦ Examples: * Planned and implemented a "Meet the Candidate" social gathering at a local restaurant for current students and recent graduates to come together and discover ways they can volunteer for the campaign, raise money, meet André Comeaux and learn about his objectives * Helped plan and implement several fundraisers for both the Lafayette and Baton Rouge community which gave supporters the opportunity to volunteer their time and money to help fund the campaign * Helped design the website, campaign "push card" and campaign t-shirt Marketing Intern , 01/2014 to 05/2014 Company Name － City , State Creating and posting numerous Social Media posts on various outlets (Facebook, Twitter, Instagram, Constant Contact) to engage followers and encourage attendance to events Designing and sending out weekly, sometimes daily e-Blasts (via Constant Contact) to ticket holders and the general public about upcoming events, getting involved with volunteering, etc. Volunteering for Art Walks in Downtown Lafayette & various concerts, taking pictures at certain events and fundraisers, and assisting the Marketing Director with different tasks on a daily basis such as organizing and designing promotional pieces including flyers, postcards and the Center's website Sports Intern , 09/2013 to 02/2014 Company Name － City , State Assisting the Sports Director with filming high school football games Recording names, numbers and scores of each game Cutting film and reviewing/editing the script for the teleprompter for the Sports Director before he went on-air Nanny/Caregiver , 01/2012 to 02/2014 Company Name － City , State Basic caregiver for three small children for 4-6 hours everyday Provided discipline according to their ages (5, 10, and 13) and, in accordance with their parents' guidelines, gave them everyday chores and responsibilities to accomplish i.e. getting their homework done right after school and in a timely manner, cleaning their rooms, dressing themselves for extra-curricular activities, etc. Sales Associate , 05/2011 to 12/2012 Company Name － City , State Greeting and assisting customers on the main floor Working the register Re-stocking shelves and taking inventory on a weekly basis and major inventory over the summer Wrapping gifts Creating flyers and postcards to help advertise monthly sales or discounts Designing various window displays Education Bachelor's : Public Relations, Business University of Louisiana at Lafayette － City , State , US University of Louisiana at Lafayette, Lafayette LA Public Relations/Liberal Arts, May 2014 Bachelor's degree in Public Relations with a minor in Business Accomplishments As part of one of my last core Communications classes at The University of Louisiana at Lafayette, better known as Campaigns 490, students were divided into 5 teams of 5 to create a campaign for a specific client, the ULL Communication Department. The proposal was to increase recruitment numbers by 20% in the next year. Each member of the team had a unique job and mine was Editor, which entailed reviewing, proofreading, and finalizing the group's final written reports and social media sites. After a semester of gathering and analyzing research, developing a campaign based on objectives, creating a new branded image and evaluating the plan for the department, the Department of Communication chose our campaign as the winning group proposal Professional Affiliations THE ANDRÉ COMEAUX CAMPAIGN , Lafayette, LA Skills Associate, Basis, Greeting, Inventory, Monthly Sales, Sales, Sales Associate, Sales Or, Stocking, Marketing, Posting, Clients, Filing, Increase, Liaison, Problem Solver, Proofreading, Recruitment, Very Organized, Games, Promotional, Public Relations	requisition no agency economic opportunity working title ops deputy clerk position number salary posting closing date job type full time ops position location jacksonville fl relocation benefits are not available for this position open competitive multiple hires our organization and mission the florida department of economic opportunity deo works across the state to support floridas economy robust and talented workforce and our local communities we are dedicated to making a stronger and more resilient florida so our businesses communities and workforce are better prepared to withstand future economic slowdowns and natural disasters the florida department of economic opportunity is an equal opportunity employerprogram auxiliary aids and services are available upon request to individuals with disabilities ttytdd or the florida relay service let deos mission become yours to find out more about us click on the link the work you will do the ops deputy clerk is a member of the ra jacksonville appeals team of the division of workforce services interviews may be held in person virtually online or via phone this is not a telework position the difference you will make deo is a fastpaced work environment in which critical thinking and prioritizing are a must how you will grow deo encourages its employees to constantly innovate and seek efficiencies trainings are made available throughout the year and on request with our office of hr training and with our division of workforce training unit in accordance with deos vision and mission the employee furthers floridas economic vision by providing support that enhances the economy and develops safe and healthy communities meets customerclient expectations with an emphasis on responsiveness quality quantity and timeliness of work provides information clearly accurately and succinctly and also exhibits good listening skills works collaboratively to optimize the effectiveness of deos available resources and tools uses knowledge acquired through education training or experience to complete tasks these expectations are for all our employees and you will be expected to model these as a leader we believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience where you will work jacksonville is the largest city in florida and offers an inviting mix of cultural and outdoor attractions to enjoy found on the banks of st johns river in northeastern florida jacksonville or jax has plenty to offer both for family activities and those in search of a peaceful escape it is a perfect destination for professionals families and retirees jacksonville has square miles of beaches paddle the river by kayak or bike and hike jacksonvilles extensive nature park trails discover the citys vibrant arts and history with a wander through its museums colorful downtown streets markets and historical districts jacksonville is a worldclass arts destination thriving culinary scene and internationally renowned chefs convenient proximity to other major cities and comprehensive schooling opportunities with over schools working for the state of florida is more than a paycheck state group insurance coverage options health life dental vision and other supplemental options ongoing comprehensive training provided career growth highly skilled professional environment for a more complete list of benefits visit we care about the success of our employees we care about the success of our clients we are always improving our technology our tools our customers experiences and ourselves a rewarding experience for reliable compassionate and professional employees pay per hour your specific responsibilities assists with prehearing appeal requests by reading researching reviewing and verifying case information and requests and routing and filing correspondence documents and evidence using case system and microsoft office products proofreads decisions and orders for completeness and grammatical accuracy and distributes decisions and orders of hearing officers certifying and ensuring the accuracy of the mailing date and copies are provided to all interested parties of record and to the appropriate agency offices corresponds with and advises parties or representative regarding inquiries about the hearing decision and appeal process this requires a thorough knowledge of the rules of procedure governing the reemployment assistance appeal hearing and decision process manages inbound calls for office of appeals hotline and conducts outbound phone calls to coordinate with parties and witnesses in a timely manner assists hearing officer with planning processing transactions and case preparation by monitoring queues and schedule drafts and prepares appeal notices subpoenas and other appeal correspondence as needed handles printing and mailing to ensure timely distribution of appeal correspondence performs other related duties as required required knowledge skills and abilities excellent interpersonal and writing skills excellent customer service skills document management skills organized and strong research skills strong computer software and web applications skills ability to work under pressure and meet deadlines ability to work independently and as part of a team knowledge of general office procedures including answering phones sorting and handling mail use of fax and postage machines copiers printers and computers qualifications as a condition of preemployment eligibility a level security background screening is required which consists of fingerprinting and a check of local state and national law enforcement records minimum duties and responsibilities of this position must be performed at the official work site of the department other requirements that may be required for the position at least year of legal secretarial or clerical work experience college education from an accredited institution can substitute for nonlegal work experience preference will be given to those applicants that have the following qualifications work as a legal secretary legal assistant or paralegal or working with administrative hearings or as a judicial clerk the state of florida is an equal opportunity employeraffirmative action employer and does not tolerate discrimination or violence in the workplace candidates requiring a reasonable accommodation as defined by the americans with disabilities act must notify the agency hiring authority andor people first service center notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation the state of florida supports a drugfree workplace all employees are subject to reasonable suspicion drug testing in accordance with section fs drugfree workplace act	1
Summary Experienced sales supervisor and recognized training facilitator with over 25 years of sales experience in the Utility Industry. Proven track record of implementing successful sales programs to exceed Team and Company goals. Highlights Microsoft Dynamics CRM subject matter expert Chosen to represent Sales as CRM Product Owner for 2018 product upgrade Certified facilitator - 7 Habits of Highly Effective People LEED certified (one of three at the time with PNG) Commercial Sales Person of the Year 2008 (Piedmont Natural Gas) Excellent communication skills Self-Motivated and highly driven to succeed GSA committee member and facilitator for final product implementation Established track record of exceptional sales results Experienced Project Management utilizing sales systems Agile Trained Experience Sales Supervisor - Sales Effectiveness 11/2015 to Current Company Name City , State Led of virtual team of 6 full time Sales Support Coordinators. Managed the Partner financing for legacy PNG. Integrating (in process) Duke Gas Sales with Piedmont Natural gas Sales Implemented a procedure to aid in Project Management Implemented additional responsibilities for the team by monitoring and evaluating productivity levels and bandwidth Developed a 'Welcome Package' to send to all Residential builders Maintained, updated and developed policies and procedures for the Sales team Converted all forms, letters and agreements to electronic versions Developed Sales training materials for the sales reps, supervisors and managers As the CRM expert, I work closely with the newly created IT group to ensure the health of the product Currently working on an Integration project as the Product Owner of CRM Sales Supervisor 11/2012 to 11/2015 Company Name City , State Supervised and monitored the daily activities of ten outside Sales Representatives to ensure all sales and company strategic goals were met and in compliance with company policy. Mentored, coached, trained and motivated the team in ongoing development Led the team to be successful in meeting or exceeding team goals Sought ways to improve work processes and increase skill levels or knowledge of the team. Self taught the advanced ways to utilize CRM and quickly became the subject matter expert. Helped build and develop a training manual for new sales representatives for the SouthWest Region, which is being reviewed now for enterprise wide potential use. Gave presentations to builders, construction managers and superintendents to review the on-line service installation request process, meter placement guidelines and to solicit ways to improve communications. Commercial Sales Representative 04/2006 to 11/2012 Company Name City , State Executed strategies to ensure natural gas growth with both new and existing commercial customers in the Charlotte market. Networked with business leaders, architects, engineers, contractors and owners to promote the company's products and services. Recognized for the ability to develop and maintain quality customer and business relationships. Consistently met or exceeded set territory goals. Became LEED certified in 2009; one of three employees at the time with the certification. Was named Commercial Sales Person of the Year in 2008. Residential Energy Specialist 03/2006 to 04/2006 Company Name City , State Systematically and strategically worked in an assigned territory to ensure the use of natural gas in residential homes and developments Quickly promoted to the Commercial market within the Company. Industrial Power Representative 07/1986 to 03/1993 Company Name City , State Responsible for one half of Mecklenburg County Industrial customers to promote the products and services of the Company. Identified new opportunities for off-peak shaving, such as Standby Generation, Interruptible Power and time-of-day rates. Consistently met or exceed assigned goals. First female, non-engineer to hold this position Commercial Power Representative 08/1984 to 07/1986 Company Name City , State One of three reps covering Mecklenburg County's small to large commercial customers promoting energy management and peak shaving opportunities. Developed training material and trained employees of the newly formed group in the Call Center to handle commercial customers exclusively. Residential Rep 01/1983 to 01/1984 Company Name City , State Promoted energy management in the Charlotte area Selected to attend a prestigious Commercial 6 week training course Active member of the Charlotte Home Builders Association Regional Training Coordinator and Residential Representative 06/1980 to 03/1983 Company Name City , State Regional Training Coordinator 06/1980 to 01/1983 Company Name City , State Facilitated three day workshops for all new hires Identified, developing and facilitated training for the Sales and Business Area Representatives Education and Training Bachelor of Arts : Psychology East Carolina University City , State , USA Psychology Computer Skills S2K (CIS billing), Accounts Payable (CAPS), Microsoft Dynamics CRM, GSA Lite, Microsoft Office Suite, Acrobat Pro, Sales Solution Selling Activities and Honors Charlotte Homes Builders Association, past Board Member Commercial Sales Person of the Year 2008 (Piedmont Natural Gas) LEED certified 2009	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	1
Summary Results-oriented digital marketing professional with a background in project management and digital advertising. Experienced with various email platforms (Salesforce Marketing Cloud, Adobe Campaign) dedicated to driving customer satisfaction through highly-customized email software implementations. Works closely with other members of the internal project team and external client teams. Leads client calls to uncover solution requirements, writes and presents requirements documentation to the client, configures and presents the software configuration to the client, and trains clients to enable them on Salesforce Marketing Cloud and its various components. Skills InDesign, Quark XPress, Acrobat, Photoshop, Illustrator, Freehand, Pagemaker, Microsoft Word, Publisher, Excel, Power Point, Pitstop, Quite a Box of Tricks, Fetch and Asura. Experience 11/2013 to Current implementation consultant Company Name Certified trainer in Salesforce Marketing Cloud, experienced in training external client teams on various components of Salesforce Marketing Cloud, either virtually or in person. Knowledgeable in Salesforce Marketing Cloud components including Email Studio, Marketing Cloud Connect integration, MobileConnect, Journey Builder, Contact Builder and Advertising and Social Studio. Familiar with Salesforce.com basics. Familiar with coding SQL to write queries for Salesforce Marketing Cloud solutions. documentation Experienced in writing requirements documentation and crafting technical solutions and designing flow diagrams for clients to achieve their email marketing campaign requirements utilizing Microsoft Word, Visio and Excel. Keeps record of project requirement changes by updating the requirements documentation throughout the project. Provides test plans to the client for UAT to assist them in testing the configured solution. English major who enjoys writing in any form. Leadership Leads client calls to effectively keep projects moving forward while minimizing scope creep and managing client expectations, and keeping the client team focused on the current SOW. software implementations and web technologies/technical abilities Aptitude for software trouble shooting Experienced in web technologies and coding HTML, CSS and SQL Familiar with WordPress and Dot Net Nuke frameworks Familiarity with relational data and data management Consults with new and existing clients to implement solutions and perform initial configurations for their Salesforce Marketing Cloud or Adobe Campaign email software and campaign solutions, with specialization in Salesforce Marketing Cloud. Leads consultative engagements which include discovery calls and solution walk throughs with the client's marketing focused business teams to define, implement or review the configuration of their technical and business-related communication needs. Crafts project documentation which details the client's unique business requirements and email software solution configurations, which include data segmentation and various automations aimed at automating and creating complex client configuration solutions. Provides quality assurance via solution testing and the creation and execution of configuration test plans. Provides client support during go live phase of the project, and performs ongoing support based on SOW requirements. As a certified trainer in Salesforce Marketing Cloud, conducts virtual or onsite training for clients on the email platform or various applications within the Salesforce Marketing Cloud platform. Experienced with various applications and integrations in SFMC, including Email Studio, Marketing Cloud Connect, Journey Builder, Contact Builder, Salesforce.com, and Advertising and Social Studio. Identifies project risks and issues and presents alternatives to the internal team or the client team to alleviate or resolve them. digital media program manager \| indico \| july 2012 to november 2013. Promoted to Digital Media Program Manager for Indico, where I planned, executed, and finalized projects according to strict deadlines and within budget for NACS Media Solutions and its subsequent name change of indiCo. This included coordinating resources such as team members and third-party contractors or consultants in order to deliver programs according to plan for the Print on Demand network. Assisted in finalizing contracts and negotiated project deliverables and timelines with stakeholders and vendors. Responsible for defining project objectives, success metrics, and overseeing quality control throughout each project's life cycle with the goal of creating a sustainable profitable business model. Managed the Grow Custom initiative and co-created a marketing, messaging and sponsorship package for the initiative. Contributed to the writing, layout, and content of the Guide to Custom, the Grow Custom initiative's informational piece, which has sold more than 2,000 copies to NACS members. Sold sponsorships, ads and advertorials to vendors and publishers, and worked with sponsors to ensure that content and ads were received by deadline and transmitted to creative personnel in a timely manner to facilitate creation of the digital and print pieces. Coordinated and performed some technical processes required for implementation related to the ingestion, testing, format revision, distribution and output of print-on-demand and digital files contributed to the NMS and indiCo network, and contributed to development of the digital and print-on-demand interface tools that support file access and distribution. Created content around the Print on Demand and Grow Custom initiatives on the NACS Media Solutions website and Facebook site, and maintained the NACS Media Solutions company website using Dot Net Nuke. Updated and maintained other company websites for various NACS divisions using HTML, CSS and Dot Net Nuke. 01/2011 to 06/2012 digital media specialist \| nacs media solutions Managed the Print on Demand project and implemented the technical processes related to print-on-demand and digital files for NACS Media Solutions. Contributed to the development of the digital and print-on-demand interface tools, workflows and processes that support file access and distribution. Preflighted and corrected book files to ensure optimal print quality. Worked with outside vendors to build a print on demand network for NACS Media Solutions, supplied requirements for the network and worked with vendors from contract phase to completion to create a viable Print on Demand (POD) network. Received a promotion in June of 2012. digital support specialist \| the plain dealer \|. 01/1998 to 12/2008 Responsible for processing, preflighting, color correcting, image enhancing and ensuring that sizes, colors, images and content of advertisements sent into the Digital Department via outside customers and agencies printed correctly. Ensured that final reproduction of advertisements was optimal and that everything in the ad displayed as the customer intended. Worked well in a high-pressure, fast-paced environment with daily deadlines. Solely responsible for processing and file transmission of various commercial inserts, gang prints, spadeas, Comics and other direct mail pieces to various printers. Education and Training 2010 Completed coursework for certifications in Web Design/Development: Web Design/Development, Polaris online - http://www.polaris.com Studied web design and HTML, CSS, and SQL 1992 Bachelor of Arts : English The University of Akron － City , State English 1992 Bachelor of Arts : Political Science The University of Akron － City , State Political Science Interests March 31, 2016 to present - License 5672023 Salesforce Marketing Cloud Consultant Certification July 18, 2017 to present - License 17482983 Salesforce certification verification site: http://certification.salesforce.com/verification?&fullname=Veronica%20Gancov Studying for PMP certification Skills Dot Net, Acrobat, Adobe, go live, Photoshop, ad, advertisements, ads, Advertising, Pagemaker, book, budget, color, com, concise, content, contracts, CSS, client, clients, client relations, customer service skills, client support, data management, designing, desktop publishing, direct mail, documentation, Email, English, fast, Fetch, Freehand, HTML, http, Illustrator, image, InDesign, layout, Leadership, managing, marketing, messaging, access, Excel, Power Point, Publisher, Microsoft Word, Works, network, NMS, personnel, presenting, various printers, processes, coding, project management, promotion, quality, quality assurance, quality control, Quark XPress, requirement, SQL, trainer, transmission, trouble shooting, troubleshooting, unique, Visio, web design, Web Design/Development, website, websites Additional Information March 31, 2016 to present - License 5672023 Salesforce Marketing Cloud Consultant Certification July 18, 2017 to present - License 17482983 Salesforce certification verification site: http://certification.salesforce.com/verification?&fullname=Veronica%20Gancov *Studying for PMP certification	position overview the product sales analyst will join a team of professionals that perform a business development support function their role is critical to the firm s business development efforts and will require that they respond to the various requests for which the team is responsible primary responsibilities include the preparation of rfprfis completion of consultant and client ddqs and updates content maintenance consultant databases and other adhoc data and information requests the business development services specialist role is a great opportunity to learn about schroders from the ground up and gain technicalindustry knowledge across asset classes responsibilities prepare and complete rfprfis for both institutional and intermediary distribution channels maintain complete ownership of processes ensure accuracy of responses and that all deadlines are met complete consultant and client questionnaires respond to ddqs and adhoc information and data requests establish and manage work flows to meet all internal and external deadlines ability to coordinate and work with other areas of the firm and effectively as part of a team initiate innovative ideas and creative approaches to help increase efficiency and further the goals of the firm and distribution department keep abreast of our vision and product direction to ensure materials accurately reflect this assist with narrative maintenance in consultant databases as needed by working with internal product and moody s edge teams assist in maintaining rfp languagecontent management system qvidian as needed basic qualifications bachelor s degree preferably in business finance marketing economics years of relevant work experience writing rfpsddqs and familiarity with consultant databases strong attention to detail while providing accurate and timely responses proven ability to multitask and see tasks through to completion a high level of proficiency with word excel internet and webbased databases strong written and verbal communication skills ability to build relationships and communicate effectively with employees at all levels and across the firm globally preferred qualifications experience with qvidian or other content management systems knowledge of marketing software such as salesforce experience with analytics tools such as evestment callan or morningstar experience with consultant database maintenance	0
Professional Summary Support Engineer with Public Trust Clearance and 10 years of Information Technology experience in installing, maintaining, and repairing hardware, software, and networks. Work well independently, or in a group setting providing all facets of server, computer and network support. Fluent in Spanish. Core Qualifications Technical Hardware: Windows, Macintosh, IBM, Dell, Toshiba, Sony, HP, Cisco routers, switches, network printers Operating Systems and Networks: Windows 8.1, Windows 8, Windows 7, Vista, Windows XP, 2000, 98, Windows Server 2008, 2003, Linux, TCP/IP, DNS, DHCP, FTP, VPN; OS X Lion and Mavericks Applications /Software Tools: Microsoft Office 2010, 2007 & 2003, Visio, Adobe Acrobat, Photoshop, Lotus Notes, Symantec Ghost, Symantec PC Anywhere, Dameware, McAfee Antivirus, ImageX, Trend, Putty, WebEX, Westlaw, Parallels Desktop, Microsoft Virtual Server 2005, VM Infrastructure Client, Juniper & Cisco VPN Medical Applications: Casetrakker, eClinicalWorks Databases: Access and MySQL Ticketing Systems: Service Manager, Remedy, Heat, Altiris, Jira Experience September 2014 to November 2014 Company Name City , State IT Consultant Developed plan for network management platform for release software upgrades for SevOne customers, to include procedures and scripts for backup, high availability continuity of polling during upgrade, and data stitching upon completion. Backed up data, restored solutions and data migrations for hardware refresh, cluster migrations and cluster re-alignment projects with customers. Actively contributed to the consistent improvement in processes and scripts/automation in delivery of services. Troubleshoot issues on Linux servers, Apache Web Server, MySQL, PHP and automation scripts for SevOne clients. November 2011 to September 2014 Company Name City , State Systems/Test Engineer Contractor for U.S. Immigration and Customs Enforcement at Department of Homeland Security. Provided tier 1-3 technical and application support for 60 headquarters staff and 900 remote medical staff users. 2,000 website users with account creation, updating of accounts and issues with website. Administered and performed account creation, deletion, permissions and configuration for Medical Applications (Casetrakker and eClinicalWorks) and also related network accounts in Active Directory. Tested Casetrakker medical software to identify root causes, verify reported problems or validate and verify resolved issues. Setup user accounts, rights, security, systems and network groups with appropriate system and network privileges. Coordinated action with local ITFO's to resolve issues that required escalated issues. Performed peripheral and software installations and upgrades on Servers and Desktops including testing of peripheral integration with eClinicalWorks and testing of new eClinicalWorks builds. Traveled to field sites to as Lead Engineer for deployment, migration and desktop refreshes to new network. Maintained IT hardware and peripheral inventory storage. Developed and maintained test cases, create test data and gather results and/or statistics to allow for analysis of issues, leading to satisfactory resolutions. Run 3rd party tools such as CDS admin to test workstations and Mid-Tier Diagnostics. Tested and provided technical support to local and Field Case Managers users for medical-related applications; eClinicalWorks, appointment scheduling software, and various databases. Maintained configuration management, IT procurement and maintenance renewal documentation. Created and updated network diagrams using Microsoft Visio to provide for presentations. Installed, configured, and supported virtual machines in VMware Vcenter. August 2008 to November 2011 Company Name City , State Systems Administrator Provided tier 2 - 3 level support for 400 local end users and 150 remote users. Performed computer and user account creation, deletion, and configuration in Active Directory. Hardware installation and maintenance of workstations, servers, and networking equipment. Imaged computers and laptops using Ghost and ImageX. Administered Symantec VERITAS Backup Exec to make sure backups are successful and change tapes. Installed and configured Windows Server 2003 & 2008. Administer Blackberry Exchange Servers; Reset passwords, wipe blackberry data. Installed Blackberry software and setup Blackberry phones and IPADS for end users. Configured and troubleshoot network printers on a LAN. Performed LAN/WAN troubleshooting on any network. Coordinated new desktop equipment deployment and manage loaner hardware pool. Created and configured VMs (Virtual Machines) and allocate corresponding system resources as required. Installed, configured current and future versions of TCP/IP networking and remote access software:VPN, iPASS, Citrix. Lead and managed small projects locally such as Microsoft 2007 SCCM deployments in a small-scale global environment of 50 users. Deployed, evaluated and tested new software in production environment. Provided recommendation and if necessary implemented planning and assistance upon testing completion. January 2008 to April 2008 Company Name City , State Analyst (Contractor) Resolved application and technical issues for 3,000 customers needing assistance on HopOne Internet Services. Server hardware up/downgrades for 3,000 servers. Setup user accounts, rights, security, systems and network groups with appropriate system and network privileges. Server reboots and re/installs for Windows and different versions of Linux such as Fedora, Ubuntu, CentOS, and Red Hat. Setup cables, server racks, router and switches in the data center. Utilize a variety of monitoring tools and network element management systems to triage, troubleshoot and remotely repair problems. October 2007 to January 2008 Company Name City , State Helpdesk Analyst (Contractor) Responded to telephone calls, email and personnel requests for technical support for Department of Defense. Troubleshoot desktop, server, LAN/WAN, hardware and software for 2,000 remote users and 80 local users. Implemented file backups and configured systems and applications. Dispatched technicians and maintain track of tickets. Maintained network printers, laptop & desktop computers along with the associated peripherals. June 2007 to October 2007 Company Name City , State Project Team Lead (Contractor) Managed, lead, and served as Tier 2 escalation support for 11-15 technicians on a daily bases with hardware/software issues on Windows Server 2003. Provided Service Level Agreements and technician deliverables to make sure they were met. Created and posted reports to Access database with information on types on installations, dates, inn codes, technicians, and whether sites were completed or aborted. support of management initiatives to improve services, add value or reduce cost in line with the business goals. Resolved local IT support for hardware and software problems, including end user desktops, laptops and blackberry phones. Troubleshoot and configured network printers and replace maintenance kits. October 2006 to June 2007 Company Name City , State Data Analyst (Contractor) Participated in the development of configuration protocols, requirements/design documentation and definition of medicare test cases. Ensured that project data, data listings/transfer and reports were reviewed and corrected. Refined Access database reports to extract selected data that is useful for creating a monitoring plan. Analyzed state process and collaborated with hospital clinical staff to identify business and functional requirements. Responsible for Tier 1-2 hardware, software and network support to 100 medical staff. Use database tools (Microsoft Access), programming/scripting languages (SQL), spreadsheets (Excel) and word processing (Word) to run queries for data. June 2005 to June 2006 Company Name City , State Document Analyst Built and executed data queries via Access and SQL to identify trends and resolve data issues for Department of Transportation. Provided accurate and appropriate interpretation of data, applying knowledge to evaluation, analysis and interpretation of data. Transferred and manipulated existing data to edit current information or proof read new entries in Access database for accuracy. Deployment, configuration and technical support for desktops and laptops for 100 end users. Reviewed reports created by consultants as part as the QA process to maintain a 95% or better score. November 2004 to May 2005 Company Name City , State Contractor Provided Tier 1 technical support to 300 end users with hardware, software, and application problems. Installed, upgraded, and maintained desktop and portable computer hardware, software, printers, and peripherals. Updated and maintained the automated recall information system using Access database. Handled between 30-40 incoming calls on a daily basis, created tickets and gathered information to resolve or escalate technical issues. Education Stratford University City , State , US Associate of Applied Science : Network Management and Security Stratford University, Woodbridge, VA Associate of Applied Science in Network Management and Security, Graduated October 2014 Stratford University City , State , US Bachelor of Science : Information Technology, Network Engineering Stratford University, Woodbridge, VA Pursuing Bachelor of Science in Information Technology with Concentration in Network Engineering 10/2014 - Present Presentations Maintained configuration management, IT procurement and maintenance renewal documentation. Created and updated network diagrams using Microsoft Visio to provide for presentations Certifications New Horizons Computer Learning Center, Atlanta, GA CompTia A+ and Network Sunset Learning Center Red Hat System Administration I (RH124) Languages Fluent in Spanish. Skills Deployment, Maintenance, Active Directory, Testing, Workstations, Access, Technical Support, Printers, Blackberry, Windows Server 2003, Cases, Documentation, Test Cases, Backups, Lan, Lan/wan, Integration, Integrator, Backup Exec, Citrix, Exchange, Ghost, Hardware Installation, Networking, Production Environment, Remote Access, Symantec, Tcp, Tcp/ip, Veritas, Veritas Backup Exec, Vms, Vpn, Wan Troubleshooting, Security, Accounts And, Accounts In, Application Support, Change Management, Configuration Management, Databases, Engineer, Immigration, Inventory, It Procurement, Lead Engineer, Microsoft Visio, Of Accounts, Procurement, Scheduling, Scheduling Software, Statistics, Test Engineer, Visio, Vmware, Database, Sql, Qa, Qa Process, Data Analyst, Design Documentation, Excel, Medicare, Microsoft Access, Ms Access, Scripting, Word, Basis, Incoming Calls, Systems Integration, Acrobat, Adobe Acrobat, Altiris, Cisco, Comptia, Dhcp, Dns, Facets, Ftp, Juniper, Learning Center, Learning Centers, Lotus Notes, Microsoft Office, Microsoft Office 2010, Ms Office, Office 2010, Pc Anywhere, Photoshop, Remedy, Symantec Pc Anywhere, System Administration, Systems Administration, Virtual Machine, Virtual Server, Vm, Westlaw, Windows 7, Windows 8, Windows Server 2008, Windows Xp, Wise, Linux, It Support, Service Level Agreements, Team Lead, Data Center, Red Hat, Router, File, Helpdesk, Telephone, Apache, Clients, Migrations, Mysql, Php, Solutions, Web Server, Associate	work at icare a subsidiary of humana and answer your calling to help others by supporting the health wellbeing and healing of our members icare is seeking a call center and claims representative to join our growing team this position is in a call center setting and meets the needs of icare members potential enrollees and providers by providing a resource by phone to answer inquiries related to benefits eligibility and claims responsibilities provides program benefit eligibility claims information and describes _i_ care services to existing potential and new members via telephone and in writing provide responses to provider claim inquiries within the designated timeframes including but not limited to claim status including denials and reconsiderations and explanation of payments provides support guidance direction limited education to providers on member eligibility authorizations icare guidelines and provider portal provides limited authorization information of referrals to providers and members research issues and uses judgment for obtaining relevant information develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer member or provider requests and questions are handled appropriately and in a timely manner hours in most cases longer as needed and customer is provided daily status updates until issue addressed documents member information including demographics and contacts made with customers within the trizetto call tracking system required qualifications years of demonstrated customer service experience in a call center setting with a general understanding of health insurance including claims processing and benefits previous experience in medicaid medicare andor commercial health insurance experience in managed health care systems and customer service business practices strong interpersonal skills and ability to work effectively with persons with disabilities and a wide variety of ethnic cultural and socioeconomic backgrounds ability to develop and maintain effective working relationships with providers members other agencies and organizations ability to effectively and satisfactorily resolve member and provider issues within specified timelines possess knowledge and experience of appropriate telephone skills experience in the use of a personal computer and software applications including microsoft windows and microsoft office products effectively manages personal work time and possess strong problemsolving skills and the ability to prioritize customer services issues as needed knowledge skill and ability in implementing customer relations principles and techniques manage complaintsgrievancesappeals and route appropriately for researchresolution associates are required to be fully covid vaccinated or undergo weekly covid testing and wear a face covering while at work the weekly testing will need to be done through an approved vendor and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into an icare facility or work outside of their home preferred qualifications bilingual english spanish preferred previous experience working with microsoft windows including access additional information typical work hoursdays monday through friday pm cstfull time associates enjoy signon bonus medical dental vision and a variety of other supplemental insurances generous pto and paid holidays k retirement savings plan with company match tuition reimbursement worklife balance typical work hoursdays monday through friday pm cst scheduled weekly hours	0
Summary Energetic and persuasive Public Relations Specialist offering expertise in public speaking, advertising and media relations. Seeking employment with an established company which will utilize my skills, creativity and enthusiastic approach while allowing me to grow as an individual and further strengthen my abilities. Highlights Microsoft Office Social Media Marketing Strong Editing Skills Project Management Exceptional Writing and Grammar Graphic Design Expert Computer Knowledge Analytical Skills Public Relations Specialist Skilled Typist Telephone Skills/Multi-Line Fast & Accurate Data Entry Correspondence Search Engine Advertising Vector Media Photography Profit & Growth Strategies Experience Content Strategist Jan 2015 to Current Company Name － City , State Create outlines, storyboards, graphics concepts, prototype page layout. Edit copy for writers and provide feedback to visual design team. Act as project manager and simultaneously manages several projects. Handle all SEO techniques, and responsible for executing all online marketing campaigns. Responsible for ALL content management, social media tools, photo editing software and Office software Responsible for writing a minimum of five news articles daily. Assisted with and coordinated all public relations events for the launch of the website. Public Relations & Marketing Manager Mar 2013 to Current Company Name － City , State Create in-depth marketing proposals for restaurants. Implement strategic and community-building campaigns, promotions and contests centered on increasing in-store visits to our clients' restaurants, build brand loyalty for Marion Restaurant Guide and the growth of our online brand. Research followers, organizations & influences to grow fans & build engagement of our website & social media platforms. Plan & execute all events hosted by the Marion Restaurant Guide and for clients. Work with all departments to identify trends and developments that influence Public Relations. Design and maintain all web content, graphics contents, promotional videos, email blasts and email newsletter. Work to develop & maintain relationships with company sponsors. Successfully handle multiple advertising budgets simultaneously. Client/Community Coordinator Sep 2009 to Current Company Name － City , State Set up over three hundred active B2B accounts and maintained a positive work relationship with each client over the course of their contract. Establish an maintain cooperative relationships with representatives of the community. Act as the Digital Marketing Manager for all social media & online marketing. Created a myriad of ad campaigns to promote our clients using Facebook, AdWords, Twitter, LinkedIn and more. Responsible for the graphics needs for numerous clients, including designing logos, business cards, websites, fliers and more. Worked as a Project Manager for over 100 businesses, providing sales and marketing expertise, handling budgets, and overseeing projects from conception to end. Expanded product and company recognition in the national press to grow sales and enhance marketing. Organize public events, contents, parties and more to increase product awareness. Create all web content, email newsletters, and more. Responsible for all administrative duties, including answering telephones, handling computer equipment, faxes, printing, data entry, spreadsheets and more. Project Manager \| Advertising May 2010 to Sep 2010 Company Name － City , State Successfully managed a sales team of 15 on a new city-wide project. Encouraged local businesses to support their community by advertising on banners displayed city-wide. Created advertising plans that encouraged clients to advertise & support Marion. Designed logos for many businesses. Lead the sales team to increased sales by over 30% from the previous year for the entire city. Responsible for starting and accurately maintaining all data sheets, contact lists, sales, and proofing. Wireless Specialist Jan 2006 to Jan 2006 Company Name － City , State Assisted with the development of new policies and procedures in a new department. Responsible for the wireless department and overseeing all aspects of wireless activity. Dealt with all levels of customer service and technical support. Handled customer complaints in a professional courteous manner, resolving conflicts expeditiously. Learned the process ofselling and increased wireless sales. Expanded number of "end of sale add-ons" by 35%. Reliably maintained a cash drawer for transactions. Kept an accurate record of all wireless transactions on a computer database. Education Associate of Applied Science , Marketing & Project Management 2016 Marion Technical College － City , State Marketing, Public Relations, Social Media and Journalism coursework Associate of Applied Science , Interactive Media 2016 Marion Technical College － City , State Coursework focuses on video production, image manipulation, web development, Internet development Skills Advertising Analytical Skills Scheduling Appointments Budgets Computer Knowledge Client Relations Customer service Data Entry Editing and Copywriter Graphic Design Project Managing Marketing Microsoft Office Photography Proofing Research Social Media	organization heating airconditioning refrigeration distributors international hardi general description reporting to the vice president of distribution strategies the marketing director is an executive responsible for making highlevel decisions regarding the strategy of the organization while providing leadership to hardis senior designer hardi is predominantly a north american trade association with international members representing wholesale distributors of heating ventilation airconditioning and refrigeration equipment and supplies with a membership of approximately distributors manufacturers manufacturer representatives marketing groups and service vendors hardi is a diverse organization that exists to make hvacr distributors the channel of choice for hvacr suppliers and contractors specific accountabilities review current marketing trends to determine the effectiveness of different styles and strategies analyze sales numbers in comparison to the marketing budget to find the profit margin and which campaigns were most effective work with both the sales and marketing departments to develop successful strategies and campaigns that attract new members and keep current members collaborate with other directors to make highlevel decisions regarding the budget and the direction of the company create and maintain a successful brand and image that attracts customers to hardi develop marketing strategies services that comply with current company standards own site content and metrics own marketing budget drive and increase member engagement curate and refine current hardi content to drive site traffic and perspective market intelligence opportunities daily and monthly responsibilities lead the development of our marketing plans working closely with clients management creative and content teams and distribution partners to create an effective and efficient marketing strategy focused on growing audiences for our products and services spearhead the strategic and tactical execution of marketing campaigns including design of testcontrol segmentation implementation of tests tracking results reporting analysis and recommendations manage conception development and implementation of marketing plan and strategies product concepts and promotional programs to drive interest and sales hold regular meetings with account managers to review pipeline resolve challenges and present possible solutions and provide ongoing training to ensure team consistently performs above standard attend andor participate at conventions conferences and tradeshows preparing engaging displays and collateral as needed and providing postevent reports and analysis working relationships accountable manager vice president of distribution strategies direct reports senior designer skills and qualifications bachelors degree in marketing advertising or communications successful track record in senior marketing roles and creating marketing campaigns excellent leadership communication and decisionmaking skills experience with digital and print marketing content marketing and social media marketing proven ability to plan and manage budgets experience in planning and executing events preferred qualifications masters degree proficiency with html content management systems and design software established portfolio of media and pr contacts desire to grow professionally with ongoing education note salary is negotiable upon experience level in order to move forward in the hiring process the predictive index assessment must be completed you will not be considered for hire if this assessment is not taken please see a link here to the predictive index assessment for this job role the assessment takes approximately minutes to complete	1
Summary Accomplished sales professional with 20 years of business development and account management experience in both the private and public sector; healthcare, education and government. Adept at managing intense demands of multiple existing customer accounts and cultivates strong customer relationships. Highlights Negotiation Financial Analysis Detail Oriented Strategic account development Relationship selling Teamwork Accomplishments Selected to the Staples NAC Green Team. Successfully grew account base to 14 new customers. Generated $3.5 million in new business acquisition. Recipient of BDE All Star award. Closed $700,000 in furniture for customer's new corporate headquarters. Experience 08/2012 to Current Business Development Executive Company Name － State Experience in delivering profitable, multi-year national and corporate contracts to companies with 400+ employees. Responsible for business-building and relationship-building expectations through long selling cycles with unique accounts. Lead entire sales process, price negotiation, final contract terms and implementation from inception to close of sale. Create and conduct unique marketing proposal presentations and RFP responses for all Staples industry business solution categories; supplies, facilities, technology, promotional, print, and furniture. Generate new sales opportunities through direct and telephone selling and emails. Leverage lead generation tools to increase profitability and product presence in the marketplace. Developed new customer base consisting of 14 accounts averaging $250,000 dollars in office supplies a year. 07/2007 to 07/2012 Account Manager Company Name － State Responsible for customer acquisition, retention and expansion. Established relationships providing healthcare solutions that fit accounts goals, objectives and GPO contract agreements. Administered all e-commerce training and development. 12/1991 to 12/1997 Account Executive Company Name － State Managed largest corporate accounts in seven states. Negotiated and executed marketing and advertising promotions. Met or exceeded all quotas throughout tenure and increased market share in accounts. 11/1987 to 12/1991 Sales Representative Company Name － State Effectively communicated and coordinated execution of the planogram with store management. Arranged items in favorable positions and areas of the store for optimal sales. Managed the purchasing process for the entire department. Education Bachelor of Science : Journalism and Mass Communications Kansas State University － City , State Public Relations and Marketing Skills Customer Relationship Management (CRM) software (Salesforce) Office 365 Healthcare: GPOs Government and Education: Consortiums	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	0
Summary Yoga Instructor who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Service-focused professional and friendly team player who quickly learns and masters new concepts and skills. Extensive cash handling experience. Skills Microsoft Word, Office, Excel, Power Point, and MindBody software Excellent telephone étiquette Extremely organized with good time management skills *Works well under pressure. Experience 01/2017 to Current Sales Associate Company Name － City , State Greet customers at all points throughout the store. Maintain constant presence on sales floor to assist customers. Answer any questions about in store products and seasonal trends. Communicate current sales and deals in the store to maximize sales. Provide assistance and customer service in the fitting rooms. Replenish, fold, hang, and tidy garments throughout the day. Maintain in-stock and presentable condition assigned areas. Work with cash register and process transactions in a time efficient manner. Handle returns of merchandise. Unload delivery trucks and unpack merchandise Execute reductions, price changes and label merchandise with security tags. 08/2015 to 12/2016 Health Information Specialist Company Name － City , State Maintain patient medical records in accordance to NMHI, state and federal regulations. Organize files, collect data, and analyze the data for errors. Accurately enter information into various computer programs. Keep sensitive customer or company information confidential. Research unnamed/orphan papers to ensure proper patient identification and file in the proper patient medical record. Mail or fax requested information per HIPAA Guidelines to other facilities and keep log of these records being sent. Scan and file medical information daily into the EMR and review documents to eliminate duplicates. Verify and cross-reference information in all Health Information Management systems to ensure document accuracy. Provide attentiveness to the quality, timeliness, and accuracy of the EMR for patient care, legal, revenue, research, and regulatory needs. Communicate politely and professionally with other medical facilities, insurance companies, co-workers, management, physicians, patients, and others. 01/2012 to 04/2016 Yoga Instructor Company Name － City , State Plan yoga sequences and prepare class content and format appropriate for student level and style/type of yoga class. Provide a safe environment for students where they feel comfortable to move at their own level and pace throughout class. Observe students, guide them into the correct poses and correct them for necessary skill improvement. Offer modifications during classes to accommodate different levels of students. Promote balance of the body and mind through effective teaching and demonstrations. Maintain and clean yoga mats, blankets, and other props. Sub classes for teachers. Maintain positive relationships with members to encourage continued class attendance. Provide health & wellness information and address any concerns. Support the co-creation of a non-judgmental and fun environment to optimize learning. 03/2012 to 05/2013 Front Desk and Office Assistant Company Name － City , State Greet and check in students. Sign students up for classes and enter in students' information. Provide advice to customers regarding particular products or services. Advise customers on utilization and care of merchandise. Assist in display and promotion of merchandise Maintain sales records. Receive payments for classes and/or yoga merchandise through cash, cheque, and credit card. Maintain and manage the calendar. File liability waivers and maintain digital records. Collect, sort, distribute, or prepare mail and messages for the studio owner. Help to promote the studio in print and at onsite events. Perform duties such as cleaning the floors, mats, lobby, and office area. Education and Training July 2016 Bachelor of Arts : Psychology The University of New Mexico － City , State , United States GPA: 3.65 Recipient of the Presidential Scholarship July 2015 Psychology VU Amsterdam － City , State , Netherlands GPA: 3.5 June 2014 UNIVERSITY OF CALIFORNIA SANTA － City , State GPA: 3.26 Participant in the National Student Exchange Program Skills Organize files, patient care, sales	posting number position title administrative assistant iii closing date until filled location remote position the public health institute phi is an independent nonprofit organization dedicated to promoting health wellbeing and quality of life for people throughout california across the nation and around the world as one of the largest and most comprehensive public health organizations in the nation we are at the forefront of research and innovations to improve the efficacy of public health statewide nationally and internationally tracing health was launched in response to the public health emergency pandemic of covid our services include contact tracing and scientific support to counties and local health departments our highlytrained employees counsel contacts and connect them to community resources for the successful implementation of quarantine position summary the oregon public health institute improves health advances equity and responds to public health needs in oregon and beyond this position helps us do that by providing administrative and clerical support to the ophi team including its groundbreaking tracing health covid response program reporting to the program administrator the administrative assistant iii provides remote general office support in the areas of fiscal payroll and human resources and assists with specialized projects as needed pay to per hour the typical hiring range for this position is to per hour with an approximate annualized salary of to based on fte the starting wage is determined based on the candidates knowledge skills and experience essential duties responsibilities works under the general direction of the program administrator and supports the ophi and tracing health leadership team providing remote administrative support including attending and scheduling virtual meetings taking minutes coordinating the managers schedule and making appointments schedules meetings in zoom and outlook and sends out meeting invitations and minutes produces letters memos forms and spreadsheets using various software applications that require intermediate to advanced computer skills assists with tracking job announcements and monitors the recruitment process including scheduling interviews and preparing interview packets assists with other hrrelated functions as needed prepares personnel information updates pafs new hire forms etc assists managers in timesheet management in peoplesoft including tracking the submission verification and approval of staff timesheets prepares obtains signatures and submits personnel action forms pafs obtains approval and gathers supporting documentation for purchases and maintains remote office supplies provides timecard and payroll support including speedtypes verification makes travel arrangements for managementleadership and assists with obtaining receipts and supporting documents to process travel expense claims assists with special projects prepares budgetary and financial reports using spreadsheet and database applications performs other duties as assigned qualifications to perform this job successfully an individual must be able to perform each essential duty satisfactorily the requirements listed below are representative of the knowledge skill andor ability required minimum qualifications at least years of administrative andor clerical experience high school diploma or equivalent other qualifications intermediate to advanced computer skills in word excel access powerpoint and outlook ability to maintain a high level of confidentiality ability to perform basic mathematic functions strong administrativeclerical skills including but not limited to virtual file organization meeting support and calendaring excellent oral and written communication skills ability to work independently handle multiple tasks and prioritize multiple assignments strong organizational and filing skills good problemsolving skills ability to work well as a team member excellent analytical skills and written and oral communication skills ability to be creative resourceful trustworthy reliable and discrete ability to exercise initiative and make independent decisions following the standard policies and procedures of the organization as well as exercise discretion and judgment when giving out information to others some college education is preferred important information this is a parttime fte position that is expected to work hoursweek this is a remote timelimited position that is expected to last until approximately december with potential to extend dependent on funding availability fair labor standards act flsa status this position is classified as exempt based on the job duties however based on the fte salary level of the employee or federalstatelocal laws the employee may be classified as nonexempt phi workforce mandatory covid vaccination policy per the phi workforce mandatory covid vaccination policy it is a condition of employment for all domestic based employees to be fully vaccinated for covid unless they are granted a reasonable accommodation under applicable law new hires need to provide proof of full vaccination prior to their start date or apply for an exemptionaccommodation within three business days after their start date depending on the circumstances new hires who do not comply with this policy or who cannot be reasonably accommodated will either have their employment suspended or terminated candidates who are noncompliant will have their offers rescinded eeo statement the public health institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race color sex religion national origin ancestry age marital status pregnancy medical condition including genetic characteristics physical or mental disability veteran status gender identification and expression sexual orientation and to make all employment decisions so as to further this principle of equal employment opportunity to this end the phi will not discriminate against any employee or applicant for employment because of race color sex religion national origin ancestry age marital status pregnancy medical condition including genetic characteristics physical or mental disability veteran status gender identification and expression sexual orientation and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics for further information regarding equal employment opportunity copy and paste the following url into your web browser ada statement the public health institute is committed to providing access and reasonable accommodation in its services programs activities and employment for individuals with disabilities to request disability accommodation in the application process contact the recruitment team at least hours in advance at recruitmentphiorg liremote to apply for any position you must create an account on the public health institutes job application site after creating your account you may search the open positions and apply for the specific position that interests you please note mailed and emailed applications will not be accepted were so pleased the public health institute is an organization you would like to work with do you have questions about this opportunity if so email our recruitment team at recruitmentphiorg	0
Summary I am a kitchen manager with six years in BOH operations. Demonstrated team leadership with excellent staff management skills.I am also a Motivated chef with 5+ years experience in fast-paced restaurant kitchens. looking to work for a company were I can put my talent and skill to good use I am a hands on manager and very well respected amongst my employees or staff members nothing has very been giving to me and i work very hard to earn every title, or promotion i,ve ever held . I give 110% always focus on my goal to give my every best to all i do. and not afraid to start from the bottom as a line cook or sous chef and work my way up to the top . with a good respectable company Hard working food service professional KITCHEN MANAGER / CATERING AND EVENTS CHEF Highlights ServSafe certified High volume production capability Focused and disciplined Well-tuned palette Focus on portion and cost control Inventory management familiarity Bilingual (English/spanish Chef at sun tower hotel on Fort Lauderdale Beach Cash handling Reliable and punctual Reliable team worker Neat, clean and professional appearance Comfortable standing for long time periods Delivers exceptional customer service Commercial deep fryer and slicer operation Proven leader American cuisine expert Willing to work under pressure Excellent multi-tasker Culinary knowledge Fluent in spanish Restaurant management Ethnic foods preparation Food cost control specialist Successful kitchen staff supervisor Interviewing and training ability Non-smoker Plate presentation skills Proficiency in inventory and ordering Reliable, punctual and committed to customer service Experience Company Name City , State kitchen Manager / Catering and events chef 07/2011 to 01/2014 Apportioned and served food to facility residents, employees, or patrons. Checked the quantity and quality of received products Cleaned and prepared various foods for cooking or serving Managed kitchen operations for high grossing, fast-paced fair concession kitchen. Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items. Trained staff of twenty three employees for correct facility procedures, safety codes, proper recipes and plating techniques. Examined trays to ensure that they contained required items Inspected dining and serving areas to ensure cleanliness and proper setup Managed preparation and presentation of the desserts for all catered events.Oversaw 8cooks and 17 staff members as part of overall back of the house operations. oversaw the meal on wheels operation for saint luice county Company Name City , State Kitchen manager / Executive chef 01/2008 to 06/2011 Checked in deliveries and signed off on products received. Performed tableside food preparation including carving meats, boning fish and fowl and preparing flaming dishes. Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests. Effectively used items in stock to decrease waste and profit loss. Seasoned and cooked food according to recipes or personal judgment and experience Ensured first-in-first-out system with all ingredients labeled and stored properly Oversaw kitchen employee operations to ensure production levels and service standards were maintained Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests. Company Name City , State Executive chef 02/2005 to 02/2008 Delivered an exceptional dining experience with friendly, fast service. Consistently adhered to quality expectations and standards. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations. Regularly checked on guests' satisfaction. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Answered questions about menu selections and made recommendations when requested. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Served meals and snacks to employing families and their guests Served residents and guests during meal times with speed and efficiency Responded to resident or guest complaints regarding food or service Provided guests with menus Prepared special diet foods, salads, desserts, and other nourishments Company Name City , State Lead line cook 02/2001 to 01/2005 Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Cut and chopped food items and cooked on a grill or in fryers. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. Accurately measured ingredients required for specific food items. Carefully maintained sanitation, health and safety standards in all work areas. Prepared the buffet and salad bar for dinner service. Checked in deliveries and signed off on products received. Delivered an exceptional dining experience with friendly, fast service. Accomplishments Recognized by peers and management for going above and beyond normal job functions. Successfully managed a kitchen staff of 40+ employees during high volume dinner services for more than 500 diners each night .Communicated with kitchen staff, dietitians and doctors to assure compliance with complex and frequently changing dietary needs of clients Baked, roasted, broiled, and steamed meats, fish, vegetables and other foods. Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning. Cleaned and inspected galley equipment, kitchen appliances, and work areas. Cleaned and sterilized equipment and facilities. Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock. Executed daily production lists and goals. Helped with preparation, set-up, and service for catering events. Planned menus according to employers' needs and diet restrictions. Prepared food items.. Education GED : Culinary arts 1996 Lyndon B Johnson , City , State , USA graduated with my GED and my culinary certificate as a station cook Associate of Applied Science : Culinary arts 1999 Lincoln college , City , State , USA Graduated in top 5 of class Courses in Hospitality and Restaurant Management Basic Vocational Certificate: Prep Cook Nutrition courses Classes in Restaurant and Facility Operations Coursework in Food and Beverage Operations serve safe management Certifications Serve safe AA in applied science Station cook certificate Four dietary certificate Languages Bilingual Spanish/English/ 1/3 creole Skills Grill cook specialist Fry cook specialist Saucier Soups /salads specialist Inventory specialist Menu and catering planner Waste management specialist Sautee and broiler specialist Event planner Expert in preparing daily specials Scheduling Profit and lost specialist Team player Excellent customer service Training of employee	why were awesome supportninja is redefining the outsourcing space our mission is to show the world a better way to outsource what does this mean we work with some of the worlds most disruptive companies across the tech lifestyle music and ecommerce spaces our services include customer support for apps content moderation for streaming music services lead generation for saas companies and backoffice support for one of the worlds largest nonprofits our client roster includes hoteltonight warner musiclevel seatgeek and more supportninja is one of the fastestgrowing private companies in the us one of the fastestgrowing companies to come out of austin a recipient of the austin alist awards and has been listed as a best place to work join us in our quarterly retreats our welcoming office spaces and see why we double in size year after year customer service representative is responsible for handling and assisting all customers with any customer service related need furnishing product and order information for customers and providing assistance with placing and organizing online orders for customers what you will do provide topnotch customer service to internal and external customers via phone pure voice process customer orders and furnish order confirmations provide information to customers about the status of their orders accuracy in order processing and tracking respond to customer inquiries arrange and execute customer returns through the necessary outlets resolve customer inquiries by gathering information diagnosing the issue and providing a resolution or next steps work with internal or client teams to identify potential issues with new features and services maintain regular communication with management regarding process improvement opportunities maintain product knowledge binders with accurate and up to date product information provide feedback to internal and client teams on the impact of new features or services on existing customer issues escalate unresolved issues to the appropriate team member for resolution according to established escalation processes handle upselling capabilities and retention inbound perform other duties as assigned who you are graduate of an associate or bachelors degree undergraduates are welcome to apply at least year related experience in a customer service retail apparel and fashion account track record of overachieving quota must be able to communicate clearly on phone strong problem solving skills excellent organizational skills excellent verbal and written communication interpersonal skills ability to work in a team environment proven ability to multitask prioritize in a fast paced environment empathetic customer focus drive for results disclaimer the duties and responsibilities listed above describe the post as it is in general terms and are not definitive the post holder is expected to accept any reasonable alterations that may from time to time be necessary supportninja is proud to be an equal employment opportunity employer and we do not discriminate based upon race religion color national origin gender sexual orientation gender identity gender expression age veteran status disability or other applicable legally protected characteristics under federal state or local law	0
Summary Hard-working, entry-level Office Assistant, looking to apply my education and experience to a job in Administration. Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts. Highlights Microsoft Word, Excel, PowerPoint Detail oriented Planning/coordinating Team leadership Professional demeanor Customer Service Customer Satisfaction Critical thinker Excellent research skills Accomplishments Experience Company Name January 2010 to Current Consultant City , State Promote products. Plan and execute home parties. Educate customers about product with demonstration. Recruit other consultants. Help customers with individual orders. Conduct online parties. Maintain personal Tupperware website. Leadership and business accounting skills. Consulted Company Name June 2008 to January 2015 Caregiver City , State Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Provided personal nursing care in pre- and post-operative situations. Tended to patients with chronic illnesses. Assisted with ADLs. Sensitive to the needs of geriatric patients. Comforted patients and provided them with reassurance and encouragement. Company Name October 2010 to April 2011 Customer Service Associate City , State Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Assisted customers with store and product complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Recommended, selected and helped locate merchandise based on customer needs and desires. Communicated all merchandise needs or issues to appropriate supervisors. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Organized the store by returning all merchandise to its proper place. Replenished merchandise shelves with items from the stockroom. Took special orders in person and over the phone to generate [dollar amount] of additional revenue. Processed merchandise returns and exchanges. Company Name March 2006 to June 2010 Day Care Provider City , State Organized activities that developed children's physical, emotional and social growth. Made nutritious snacks and meals for children. Established and maintained a safe play environment for the children. Monitored children's play activities to verify safety and wellness. Taught children personal care behaviors, including toilet training and feeding. Stayed current on all toy and child-related recalls and safety warnings. Continually encouraged children to be understanding and patient with others. Coordinated field trips to local parks, fire stations and zoos. Monitored educational progress by keeping detailed individual charts and files. 28 years infant care experience. Instructed children in health and personal habits including eating, resting and toilet habits. Carefully supervised children in play area. Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities. Conducted phone interviews with parents. Clearly communicated to children in developmentally appropriate way. Redirected children to encourage safe, positive behaviors. Created daily lesson plans for activities. Physically and verbally interacted with children throughout the day. Used clear communication and professionalism to develop constructive relationships with families. Used read-aloud time and alphabet games to promote early literacy. Prepared, served and cleaned up daily meals for children. Monitored supply and material inventory. Maintained a safe, clean and constantly supervised play environment. Sanitized all toys and play areas daily. Reported health concerns and posted health warnings in case of illness. Company Name June 2002 to February 2006 Seamstress City , State Cut fabric, sewed patterns for drapes, upholstery, window treatments. Carried industrial size bolts of fabric, operated various type of sewing machines. On occasion supervised department when lead/supervisor was absent, operated a 2 way radio. Helped achieve company goals by supporting production workers. Troubleshooted problems with equipment, devices or products. Company Name September 2001 to May 2003 Cook/Server City , State Handled raw seafood, prepared and served food for customers using knives, grill, fryer, crockpot, microwave. Accepted payment from customers and made change as necessary. Assisted co-workers. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Cleaned and prepared various foods for cooking or serving Cleaned bars, work areas, and tables Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash Executed various kitchen stations and assisted with, meat, fish, saute or pantry Greeted guests and sat them at tables or in waiting areas Inspected dining and serving areas to ensure cleanliness and proper setup Kept drink stations clean and ready for service Loaded dishwashers and hand-washed items such as pots, pans, knives Performed dishwasher duties Performed serving, cleaning, and stocking duties in establishments Prepared dishes following recipe or verbal instructions Prepared food items such as sandwiches, salads, soups, and beverages Stocked supplies in serving stations, cupboards, refrigerators, and salad bars Stored clean equipment and utensils Used all food handling standards Washed, peeled, cut, and seeded fruits and vegetables Completed closing duties, including restocking items and closing out the cash drawer. Checked in deliveries and signed off on products received. Company Name December 1998 to April 2002 Nail Technician City , State Owned and operated nail salon, performed manicuring/pedicuring services on clients. Managed all business operations of the nail salon firm such as billing, client contact database, supplies and stock. Educated clients about their nail care tips between follow up visits. Responded to customer inquiries in a friendly and professional manner. Greeted all guests and assisted them with requests and special services. Showed appreciation to resort guests by thanking them for their business. Organized salon paperwork and office files. Monitored and tracked salon product contracts and deliveries. Worked a flexible schedule to accommodate salon needs. Education University of Phoenix Jun 2014 Associates : General Studies Healthcare Administration City , State Health Information Administration coursework Oakridge Sr High Jun 1982 City , State Springfield College of Beauty Dec 1998 Post Secondary Coursework in General studies Minor in Accounting/Business City , State Nail Technician training Degree City , State Lane Community College High School Diploma/GED : General City , State , US General Skills Cash handling, Shipping and receiving, Professional and friendly, Careful and active listener,Multi-tasking, 10-Key, Active Learning, Calendaring, Customer Needs, Customer Service, Data Entry, Documentation, Email, Filing, Scheduling, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Typing, Microsoft Excel, Microsoft PowerPoint, Microsoft Word,	job details level experienced job location neptune ny brooklyn ny position type full time education level year degree description were passionate innovators and problem solvers with entrepreneurship in our dna were driven by a shared commitment to empowering each other through collaboration and pushing ourselves to exceed our customers expectationsand our own minicircuits is a global leader in the design manufacture and distribution of rf and microwave components and integrated assemblies with design manufacturing and sales locations in over countries minicircuits offers product lines comprising over active models minicircuits products are used widely in commercial industrial and military applications including cellular wireless aerospace satellite milspec catvbroadband rfid test instrumentation diagnostic imaging and many more job brief the executive assistant will provide highlevel administrative support to the president reporting directly to the president the executive assistant provides executive support in a oneonone working relationship the executive assistant also serves as a liaison to the board of directors and senior management teams organizes and coordinates executive outreach and external relations efforts and oversees special projects the executive assistant must be creative and enjoy working within an entrepreneurial environment the ideal individual will have the ability to exercise good judgment in a diversity of situations with strong written and verbal communication administrative and organizational skills and the ability to maintain a realistic balance among multiple priorities role objective provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization key responsibilities schedule management develop and maintain a daily calendar of meetings and events for the president with clearly defined meeting objectives prepared in advance responsible for the regular daily review and management revolving day calendar with the president regularly resolves scheduling issues as they arise for the president andor the chairperson when the chairperson is on site or meeting with minicircuits members manages the presidents personal appointments upon request phone calls emails and other written communication screen incoming telephone calls take and deliver accurate messages reroute calls to appropriate department staff as applicable be responsive to emailstextsphone calls with contact outside normal business hours conserve the executives time by reading researching collecting and analyzing information as needed in advance and presenting to president in order to prepare timely responses to critical communications draft and prepare correspondence for internal announcements board meetings and organizations that the executive is involved with prepare word excel powerpoint presentations agendas reports special projects and other documents as required and supported by president office manage the executives contacts meeting management ensure president is prepared in advance for all meetings including briefing material presented in advance in a timely manner for onsite visitors prepare meeting environment including meeting room schedule meeting room preparations refreshment and meals as requested be onsite to welcome the executives guests by greeting them in person and briefing them on the site particulars associated with their visit board of directors and executive actions responsible to work with the president and the chairperson of the board for the development of the annual board and executive meeting calendar responsible for notification of all board of director meetings and related events assists the president in the preparation of board of director presentations and documents assist and manage corporate documentation as required by the board shareholders requiring the attention of the president arrange travel and accommodations for board members and shareholders as requested by the chairperson and the president general manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company performs action followup with associated staff and external third parties as requested by president use discretion confidentiality and good judgment to handle matters represent the company and the executive in a positive light through great followthrough skills and sound judgment complete adhoc projects as assigned such as personal events andor family needs arrange presidents travel and accommodations prepare expense reports qualifications skills and qualifications bachelors degree required years of related experience required in working in an executive assistant role supporting seniorlevel executives ability to function well in a highpaced environment performs additional duties as assigned by executives advanced proficiency in microsoft office outlook word excel and powerpoint ability to communicate effectively and professionally excellent communication and time management skills proven ability to meet deadlines proficient in business english writing flexible hours as dictated by the needs of business for projects and meetings preferred attributes business sense has a strong business sense and can decipher priorities and make sound judgment calls when needed commitment to excellence perform duties at the highest level possible on a consistent basis excellent communicator able to interact with people of all levels in a confident professional manner demonstrate ability and temperament to work with sensitive information team player have teamoriented experience and approach service focus dedicated to meeting the expectations of the president and other senior executives by maintaining effective relationships with interested parties ability to think outside of the box with a sense of urgency	1
Summary A highly competent, motivated, reliable and result-driven Accountant with extensive experience supporting the finance needs of the organization. A self-starter and team player with excellent organizational and computer skills. Proven ability to take on extra responsibilities and manage multiple projects simultaneously while working under stringent deadlines and maintaining high degree of confidentiality. Highlights MS Excel, Word (60 WPM), Outlook, Intacct, Professional Accounting System, SAGE 100 Fund Accounting, and BOA CashPro, ADP, BenefitMall Payroll, Fidelity, Choice Strategies Experience Senior Accountant May 2015 to Current Company Name － City , State Financial Reporting and daily operations: Oversee cash management - daily. Manage financial closings - monthly. Manage general ledger - monthly. Review and prepare various account reconciliations - monthly. Prepare standard & custom internal financial reports in excel - monthly. Prepare bank borrowing base reports - monthly & quarterly. Prepare functional & managerial expense analysis - annually. Prepare annual surplus earnings analysis -annually. Prepare financial budget - annually. Renew listed insurance policies annually: Commercial package policy - annually. Pawnbroker's liability insurance - annually. Fiduciary liability Policy - annually. Directors and officers liability policies (1) Primary & (1)Excess - annually. Workers compensation policy - annually. Commercial Crime Policy - annually. Auction Sale - 3 times per annum: Download auction sale data. Use system auction sales data to verify system calculation accuracy. Prepare auction sale cost analysis. Prepare auction sale summary analysis. Prepare auction sale journal, finalize auction sale. Government Reporting: Form 990 - provide outside accountants with all supporting schedules and reports, return prepared and filed by outside accountants - annually. Form 5500-DB plan - provide actuaries with census information and annual plan information, prepared and filed by actuary, signed by administrator - annually. Form 5500-DC plan - provide fidelity with answers to questionnaire, confirm contribution information, upload specified data to Fidelity system, prepared by Fidelity, filed by Provident Loan Society, signed by administrator - annually. Dept. of Labor - review wage report - prepared/filed by provident - quarterly. Payroll Tax returns - review - prepared and filed by payroll service - quarterly. Annual Financial Audit: Substantiate all material account balances - annually. Provide internal control structure information - annually. Prepare disclosure reports with CPA guidance - annually. Purchasing: Review and approve all purchase invoicing - daily. Code all invoices to the appropriate g/l account - daily. Review purchases - monthly. Finance and accounting: Calculate outstanding interest and fees - monthly. Review 12 standard journal entries - monthly. Review quarterly tax filings - 940futa, 941 fed tax return, MTA-305, NYS45. Prepare and file NYS Dept. of Labor Report Wage report - quarterly Update and maintain financial performance metrics - monthly. Maintaining & Updating 1099 vendors. Manage monthly financial closings and adjustments. Manage and maintain employee benefits (401k, Life & Dental Insurance, FSA, TransitChek, and GTLI). Prepare and process bi-weekly payroll. Review and journalize American Express expenses. Journalize and upload to accounting system payroll allocation, employee benefit allocation. Implement and review accounting process as needed. Finance Associate August 2011 to May 2015 Company Name － City , State Oversight and maintaining of AP/AR vendors, payment, processing orders, invoices, bank wires, and deposits. Cash management including wire transfers, record charges, and adjustments. Perform monthly bank reconciliation, account reconciliation between the general ledger and subsidiary ledger to ensure the timely and accurate financial statements are generated. Prepare supporting documentation and post journal entries to computerized accounting Software. Managed domestic and international budgets, including budget modifications and closeouts. Identify, and assist in the implementation of, process improvements in order to shorten the monthly close process. Processes and maintain organizations payroll using ADP. Maintained and processed International payroll, working with in-country payroll vendors. Worked independent while communicating and coordinating with other employees and external clients to facilitate workflow that pertains to the financial deliverables of the organization. Assist with special projects. October 2010 to June 2011 Company Name － City , State Reconcile and analyze over 75 POS terminals, and audited receipts for compliance of SOX Procedures. Exemplary post sale communication with different departments. Education Bachelor of Arts : Economics City College of New York GPA: GPA: 3.2 Honors Cum Laude Economics GPA: 3.2 Honors Cum Laude Languages Fluent in Spanish	organization heating airconditioning refrigeration distributors international hardi general description reporting to the vice president of distribution strategies the marketing director is an executive responsible for making highlevel decisions regarding the strategy of the organization while providing leadership to hardis senior designer hardi is predominantly a north american trade association with international members representing wholesale distributors of heating ventilation airconditioning and refrigeration equipment and supplies with a membership of approximately distributors manufacturers manufacturer representatives marketing groups and service vendors hardi is a diverse organization that exists to make hvacr distributors the channel of choice for hvacr suppliers and contractors specific accountabilities review current marketing trends to determine the effectiveness of different styles and strategies analyze sales numbers in comparison to the marketing budget to find the profit margin and which campaigns were most effective work with both the sales and marketing departments to develop successful strategies and campaigns that attract new members and keep current members collaborate with other directors to make highlevel decisions regarding the budget and the direction of the company create and maintain a successful brand and image that attracts customers to hardi develop marketing strategies services that comply with current company standards own site content and metrics own marketing budget drive and increase member engagement curate and refine current hardi content to drive site traffic and perspective market intelligence opportunities daily and monthly responsibilities lead the development of our marketing plans working closely with clients management creative and content teams and distribution partners to create an effective and efficient marketing strategy focused on growing audiences for our products and services spearhead the strategic and tactical execution of marketing campaigns including design of testcontrol segmentation implementation of tests tracking results reporting analysis and recommendations manage conception development and implementation of marketing plan and strategies product concepts and promotional programs to drive interest and sales hold regular meetings with account managers to review pipeline resolve challenges and present possible solutions and provide ongoing training to ensure team consistently performs above standard attend andor participate at conventions conferences and tradeshows preparing engaging displays and collateral as needed and providing postevent reports and analysis working relationships accountable manager vice president of distribution strategies direct reports senior designer skills and qualifications bachelors degree in marketing advertising or communications successful track record in senior marketing roles and creating marketing campaigns excellent leadership communication and decisionmaking skills experience with digital and print marketing content marketing and social media marketing proven ability to plan and manage budgets experience in planning and executing events preferred qualifications masters degree proficiency with html content management systems and design software established portfolio of media and pr contacts desire to grow professionally with ongoing education note salary is negotiable upon experience level in order to move forward in the hiring process the predictive index assessment must be completed you will not be considered for hire if this assessment is not taken please see a link here to the predictive index assessment for this job role the assessment takes approximately minutes to complete	0
Summary Focused Journalist successful in developing feature articles, short stories, editorial pieces and broadcast scripts. Strong technical command of the English language and familiarity with a wide range of writing styles. Committed to maintaining journalistic excellence and integrity. Skills Proficient with video editing software: Final Cut Pro and Edius. Desktop Publishing Software: Photoshop, Illustrator, HTML Photojournalism and videography Copy editing and proofreading Managing skills: advanced problem-solving, great organizational skills. Experience Editorial Assistant 08/2017 Company Name City , State Head of submissions department. Act as the first point of contact for author's questions, concerns ect. during the submission process. Update and maintain company's database. Review samples to determine if suitable for publication. Production Assistant 01/2017 to 08/2017 Company Name City , State Provided video production and digitization services to faculty, staff, and departments at The University of Tennessee. Intern 01/2016 to 06/2016 Company Name City , State Contributed articles and photos to Sydney local magazine Peninsula and Northshore Living. Intern Reporter 08/2015 to 12/2015 Company Name City , State Captured visual content and edited general assignment stories to be shown on air. Gathered and verified factual information regarding stories through interviews, observation and research. Columnist 08/2013 to 12/2016 Company Name City , State Published weekly op-ed in school newspaper titled School of Sarcasm. Topics covered campus life. Received highest readership for three consecutive years. Freelance Writer 08/2014 to Current Company Name City , State Wrote unique articles for Wojdylo media, pertaining to social media advancements. Deejay 01/2014 to 06/2014 Company Name City , State Presented local news on campus public radio. Organized playlists for radio and announced song titles. Education and Training Bachelor of Science : Journalism 2017 The University of Tennessee City , State Bachelor of Science in Communication and Information with a major in Journalism and Electronic Media and a minor in English. Activities and Honors Selected to participate in College of Communication and Information Global Scholars Study Abroad Program in Sydney, Australia for Spring 2016.	full time digital marketing specialist columbus oh of openings apply now ideal candidate an experienced digital marketing professional with at least year of digital marketing experience developing creating overseeing and reporting ongoing digital marketing campaigns and strategies an understanding of kpi development and conversion goals is key purpose the digital marketing specialist will report to the operations director and will be responsible for executing the tactical assignments in digital marketing channels for continuity programs including but not limited to email marketing paid organic social media where applicable search engine optimization search engine management paid search content marketing and analytics reporting essential functions work with the creative team account team other internal team members identify create execute and report on digital marketing campaign initiatives for continuity clients in the following digital marketing channels email marketing paid search paid social media organic social media where applicable seo monthly reporting develop and manage a schedule of ongoing marketing campaigns for continuity clients research industry trends and digital best practices to ensure campaigns for continuity clients are always current and utilizing best practices ensure the agency departments and staff members align design content strategies with creative process perform keyword research as it relates to seo maintains a thorough understanding of the entire marketing and communications landscape to support integrated programs other duties as assigned by management education and experience bachelors degree in marketing business journalism english communications or another related field preferred years of previous experience writing copy in an advertising or digital marketing agency setting experience in supporting integrated advertising campaigns across multiple departments experience managing multiple projects and coordinating projects with multiple departments and agency staff members skills and requirements exhibit a passion for digital marketing strategies maintains awareness and understanding of new marketing tactics and communications technologies and techniques excellent problemsolving time management strategic and critical thinking skills excellent understanding in determining digital marketing across all digital marketing channels excellent understanding of current and evolving seo content strategy best practices excellent organizational interpersonal and communication skills excels at researching opportunities and trends within the organic and paid social media landscape ability to manage conflicts and difficult situations both internally projectbased and externally client based excellent presentation and written communication skills google analytics and google ads certification preferred physical requirements the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions while performing the duties of this job the employee is required to regularly sit stand walk talk andor hear regularly lift and carry up to pounds occasionally lift and carry up to pounds occasionally crouch lift overhead bend over kneel push or pull occasionally travel via personal vehicle or either forms of transportation bds marketing llc bds is an equal opportunity employer in every aspect of employment including but not limited to selection training development and promotion of the most qualified candidates and employees without regard to their race gender color religion sexual orientation national origin age physical or mental disability citizenship status veteran status or any other characteristic prohibited by state or local law bds is committed to equal employment opportunity in all other privileges terms and conditions of employment that may not be covered in this statement bds is an atwill employer bdsmktg is an awardwinning retail marketing and sales agency with over years of experience guiding customers through the buying journey they are experts at powering sales for the worlds top brands bdsmktg offers their clients fully integrated solutions that drive brand demand and sellthrough research brand advocacy digital retail readiness and retail environments founded in bds marketing llc is headquartered in irvine california with regional offices in chicago illinois and columbus ohio for more information visit	0
Summary Has a strong work ethic with over 7+ years working in a fast paced environment providing high level support for senior management and various department teams. Extremely experienced in handling Administrative, Accounting, Payroll, Human Resources, and clerical tasks. Excellent at multi- tasking effectively, implementing decisions, enhancing productivity, meeting companies' goals and deadlines, and working in an individual and team work environment with little oversight. My business background allowed me to obtain the skills to be very organized, detailed- orientated, professional, confidential, trustworthy, patient, helpful, trainable, dependable, and resourceful. Highlights Microsoft office (Word, Excel, PowerPoint); internet and Outlook QuickBooks SKILLS: QuickBooks, pivot tables, PeopleSoft, People Tools, Microsoft office, CSC Point IN system, and Pro Series Strong interpersonal, analytical, problem analysis, technical, organizational, communication, and data entry skills. Journel entries sap professionalism, adaptable, and trainable. Efficiently able to multitask while adequately consistent with prioritizing tasks Strong leadership with great attention to detail for optimal results Experience Payroll Accountant Apr 2014 to Current Company Name － City , State ● Processed and managed payroll for over 500+ union and non-union employees on bi-weekly basis ● Worked closely with CFO and Controller handling month end close projects, audit, and other special projects. ● Mentored and trained C-level, Managers, and Staff on ADP (Human Resources and Payroll process functions). ● Maintained a system of confidentiality and internal control safe guarded policies with compliance to GAAP. ● Coordinated as well as trained both HR and Finance team with inputting new hires, terminations, benefits deductions, tax exemptions, accruals, payouts, union, PTO, and salary information in ADP. ● Main point of contact when answering payroll inquiries professionally via phone, emails, and in person. ● Monitored and kept track of employee wages, hours, PTO, deductions, accruals, taxes, and other data in ADP. ● Prepared daily, quarterly, monthly, and annual reports (Payroll Template, NYS45, 1095, W-2, Journal entries, Overtime, Hours, and Inventory report) for CFO, Controller, head of each clinic department analysis. ● Reconciled START 4 bank accounts, pensions, payroll summary, 403b, and garnishment deduction payments. ● Handled submitting Voya payments, garnishment check payments, sorting and distributing employees' paycheck. ● Implemented new payroll processes to reduce having payroll discrepancies and cutting manual checks. ● Generated and provided various reports for upper management analysis upon request in ADP for each pay period. Received, filed and processed paperwork and documents for on-boarding employees. Assisted in implementing [Type] program which decreased payroll errors [Number] %. Prepared reports by compiling summaries of nontaxable wages, disability, leave, deductions, taxes and earnings. Reduced payroll accrual processing time [Number] % by using payroll reports and [Software] . Constructed leave pay schedules, processed payroll garnishments and worked closely with Human Resources to pay out bonuses, severances, service awards and special payments. Accounts Receivable Nov 2013 to Apr 2014 Company Name － City , State Created payment entries and batches of over 800 invoices. Handled the checks and kept record of all the Cash received in excel. Aided in creating and sending out Notice of Cancellation letters to companies with overdue accounts. Resolved in getting the company 100% caught up with cancellation letters to 1000+ past due accounts. Managed to get 80% of incoming profits from overdue accounts. Accounting/Finance Intern Jul 2013 to Aug 2013 Company Name － City , State Retrieved, posted, printed, and inputted journal entries. Assisted with bank reconciliation, and inserting data for company books. Attentive in handling daily cash sheets, weekly A/P outlays, and running A/R, A/P, and G/L queries in excel. Main Accomplishments:. Gained functionally overview of daily operations of Accounting/Finance daily tasks. Accounting Assistant Sep 2012 to Feb 2013 Company Name － City , State Aided the A/R and A/P department with reconciliation of 100+ invoices per day using excel. Matched, Coded, and batched invoices received and given to me by supervisor. Created, prepared, and organized files and documents for easy retrieval for my coworkers and supervisor. Main Accomplishments:. Helped organize files and folders for Auditors in a timely neat fashion. Recorded and kept record of all invoices. Administrative Assistant Mar 2008 to Apr 2011 Company Name － City , State Prepared and sent over 100+ registration papers making sure everyone received timely and complete information. Managed, filed, organized, and retrieved 1000+ students and staffs files with respect to confidentiality. Successfully aided in helping 100+ students per week with inquiries regarding registration. Successfully organized over 200 files for easy access for my supervisor, coworkers and professors. Education Bachelor of Science , Accounting May 2014 William Paterson University － City , State GPA: GPA: 3.3 Accounting GPA: 3.3 Work History Company Name Skills ACCOUNTING, A/P, attention to detail, bank reconciliation, INTERPERSONAL, data entry, fashion, Finance, general ledger, leadership, letters, access, Excel, Microsoft office, Outlook, PowerPoint, Word, neat, organizational, PeopleSoft, problem analysis, QuickBooks, reconciling, sap, supervisor, tables	job details level experienced job location neptune ny brooklyn ny position type full time education level year degree description were passionate innovators and problem solvers with entrepreneurship in our dna were driven by a shared commitment to empowering each other through collaboration and pushing ourselves to exceed our customers expectationsand our own minicircuits is a global leader in the design manufacture and distribution of rf and microwave components and integrated assemblies with design manufacturing and sales locations in over countries minicircuits offers product lines comprising over active models minicircuits products are used widely in commercial industrial and military applications including cellular wireless aerospace satellite milspec catvbroadband rfid test instrumentation diagnostic imaging and many more job brief the executive assistant will provide highlevel administrative support to the president reporting directly to the president the executive assistant provides executive support in a oneonone working relationship the executive assistant also serves as a liaison to the board of directors and senior management teams organizes and coordinates executive outreach and external relations efforts and oversees special projects the executive assistant must be creative and enjoy working within an entrepreneurial environment the ideal individual will have the ability to exercise good judgment in a diversity of situations with strong written and verbal communication administrative and organizational skills and the ability to maintain a realistic balance among multiple priorities role objective provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization key responsibilities schedule management develop and maintain a daily calendar of meetings and events for the president with clearly defined meeting objectives prepared in advance responsible for the regular daily review and management revolving day calendar with the president regularly resolves scheduling issues as they arise for the president andor the chairperson when the chairperson is on site or meeting with minicircuits members manages the presidents personal appointments upon request phone calls emails and other written communication screen incoming telephone calls take and deliver accurate messages reroute calls to appropriate department staff as applicable be responsive to emailstextsphone calls with contact outside normal business hours conserve the executives time by reading researching collecting and analyzing information as needed in advance and presenting to president in order to prepare timely responses to critical communications draft and prepare correspondence for internal announcements board meetings and organizations that the executive is involved with prepare word excel powerpoint presentations agendas reports special projects and other documents as required and supported by president office manage the executives contacts meeting management ensure president is prepared in advance for all meetings including briefing material presented in advance in a timely manner for onsite visitors prepare meeting environment including meeting room schedule meeting room preparations refreshment and meals as requested be onsite to welcome the executives guests by greeting them in person and briefing them on the site particulars associated with their visit board of directors and executive actions responsible to work with the president and the chairperson of the board for the development of the annual board and executive meeting calendar responsible for notification of all board of director meetings and related events assists the president in the preparation of board of director presentations and documents assist and manage corporate documentation as required by the board shareholders requiring the attention of the president arrange travel and accommodations for board members and shareholders as requested by the chairperson and the president general manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company performs action followup with associated staff and external third parties as requested by president use discretion confidentiality and good judgment to handle matters represent the company and the executive in a positive light through great followthrough skills and sound judgment complete adhoc projects as assigned such as personal events andor family needs arrange presidents travel and accommodations prepare expense reports qualifications skills and qualifications bachelors degree required years of related experience required in working in an executive assistant role supporting seniorlevel executives ability to function well in a highpaced environment performs additional duties as assigned by executives advanced proficiency in microsoft office outlook word excel and powerpoint ability to communicate effectively and professionally excellent communication and time management skills proven ability to meet deadlines proficient in business english writing flexible hours as dictated by the needs of business for projects and meetings preferred attributes business sense has a strong business sense and can decipher priorities and make sound judgment calls when needed commitment to excellence perform duties at the highest level possible on a consistent basis excellent communicator able to interact with people of all levels in a confident professional manner demonstrate ability and temperament to work with sensitive information team player have teamoriented experience and approach service focus dedicated to meeting the expectations of the president and other senior executives by maintaining effective relationships with interested parties ability to think outside of the box with a sense of urgency	0
Professional Summary l An adaptable and responsible IT Savvy seeking an mid-level position in the Finance, Technology or Fintech market. l BA in Economics with a master's degree in Management and my current job as a Banking Officer has provided me with a well-rounded background and enabled me to develop an analytical/logical approach to tasks, software skills, and the ability to work under pressure. l Talented Director of Finance with one-year background in sponsorship, fundraising and private event planning. Skilled in devising marketing plans to promote venues and events services. Proven history of building business through personal and professional networking. Skills NMLS # 1796859 Business development expertise Project Management Confluence, Jira, Salesforce, SQL Sales professional Financial Analysis Strategic plans Google G Suite, Keynote, Microsoft Office Technology-savvy Accounting, Recruitment Banking, Sales Budget, SQL Business development, Strategic Credit, Strategic plans Client, Website Decision-making, Articles Documentation Due diligence Finance Financial Financial Analysis Financial statements Mandarin Marketing Sstrategy Marketing Market Marketing collateral Money Microsoft Office Mortgage originator Newsletters POS Presentations Pricing strategy Producer Project Management Public relations Purchasing Real estate Work History Banking Officer , 10/2018 to Current Company Name – City , State Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues. Complied with regulatory requirements, including the bank Secrecy Act, Anti Money Laundering & OFAC, etc. Top 3 Loan Sales producer and Top 1 Mortgage originator in North Denver market. Analyzed financial credit and underwrote to determine loan feasibility. Developed and maintained strong relationships with local real estate agents and small business owners. Supervised Asian Banking Center and directed internal activities, including community events and newsletters. Director of Finance , 05/2019 to Current Company Name – City , State Assessed budget plans and present costs to forecast trends and recommend changes. Executed financial due diligence tasks on daily basis to maintain optimal organization finances. Planned and designed product and pricing strategy for membership, increasing membership by 200%. Directed the Finance Committee and conducted the organization's annual budget and financial strategic plan. Formulated, prepared, and issued financial statements with 10% increased efficiency to ensure timely deliverables. Marketing Specialist , 08/2017 to 09/2018 Company Name – City , State Created, improved, developed marketing strategic plans on the company's website and social media. Mentored and guided the executive team during business development decision-making to optimize profitability, marketing strategy, and communications planning. Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles, and newsletters. Built 10+ strong partnerships with recruitment agencies, universities, and student associations. Retail Store Manager , 08/2014 to 07/2015 Company Name – City Managed all aspects of store operations, including organization, maintenance, and purchasing functions. Kept orderly and accurate accounting records by monitoring sales documentation. Improved sales process and track with the implementation of a new point of sale (POS) system. Education Master of Management : Business Management , 05/2017 Colorado State University - City , State Bachelor of Arts : Applied Economics , 05/2013 National University of Kaohsiung - Taiwan Work History Banking Officer , 10/2018 to Current Company Name – City , State Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues. Complied with regulatory requirements, including the bank Secrecy Act, Anti Money Laundering & OFAC, etc. Top 3 Loan Sales producer and Top 1 Mortgage originator in North Denver market. Analyzed financial credit and underwrote to determine loan feasibility. Developed and maintained strong relationships with local real estate agents and small business owners. Supervised Asian Banking Center and directed internal activities, including community events and newsletters. Director of Finance , 05/2019 to Current Company Name – City , State Assessed budget plans and present costs to forecast trends and recommend changes. Executed financial due diligence tasks on daily basis to maintain optimal organization finances. Planned and designed product and pricing strategy for membership, increasing membership by 200%. Directed the Finance Committee and conducted the organization's annual budget and financial strategic plan. Formulated, prepared, and issued financial statements with 10% increased efficiency to ensure timely deliverables. Marketing Specialist , 08/2017 to 09/2018 Company Name – City , State Created, improved, developed marketing strategic plans on the company's website and social media. Mentored and guided the executive team during business development decision-making to optimize profitability, marketing strategy, and communications planning. Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles, and newsletters. Built 10+ strong partnerships with recruitment agencies, universities, and student associations. Retail Store Manager , 08/2014 to 07/2015 Company Name – City Managed all aspects of store operations, including organization, maintenance, and purchasing functions. Kept orderly and accurate accounting records by monitoring sales documentation. Improved sales process and track with the implementation of a new point of sale (POS) system. Interests COMMUNITY LEADERSHIP AND INVOLVEMENT , Asian Pacific Development Center - Volunteer (2019 - Current) Center for Asian Pacific American Women - Conference Committee (2019) Languages Bilingual in Mandarin Skills NMLS # 1796859 BBusiness development expertise PProject Management CConfluence, Jira, Salesforce, SQL SSales professional FFinancial Analysis SStrategic plans GGoogle G Suite, Keynote, Microsoft Office TTechnology-savvy, Accounting, Banking, budget, Business development, credit, client, decision-making, documentation, due diligence, Finance, financial, Financial Analysis, financial statements, Mandarin, marketing Sstrategy, marketing, market, marketing collateral, Money, Microsoft Office, Mortgage originator, newsletters, POS, presentations, pricing strategy, producer, Project Management, public relations, purchasing, real estate, recruitment, Sales, SQL, strategic, Strategic plans, website, articles	here at shake shack we take care of each other first and foremost so that we can make raves for our guests community suppliers and investors after all teamwork makes the dream work we work our buns off but we play hard too with a team appreciation day unlimited meal discounts volunteer opportunities and so much more if youre looking for a deeply fulfilling financially rewarding and really fun career youre in the right place construction project manager manages the construction process for new shacks including schedule monitoring project financials coordinating activities of external vendors managing the turnover process from construction through training interface with real estate design permitting facilities it operations training functions as well as landlords and external ahjs work with the construction warranty manager to complete project close out and to manage warranty response year post project completion key responsibilities oversee the construction and timely turnover of new shacks review manage and approve gc vendor invoices and track against the project budget forecast project spend monitor schedule and implement schedule acceleration strategies as necessary oversee and manage the transition from construction completion to ops through training and opening engage other internal teams as necessary for the successful execution of the project provide feedback on external vendor performance and implement performance improvement strategies as necessary work with the construction warranty manager on project closeout and warranty response experience construction project management on owner or general contractor side years of related work experience years of supervisory experience bachelors degree in construction project management engineering or related degree benefits include medical dental and vision insurance transit discount program plan with company match paid time off program flexible spending accounts employee dining program referral bonus online training program career development corporate fitness discount programs choice of global cash card or direct deposit about us beginning as a hot dog cart in new york citys madison square park shake shack was created by danny meyer founder and ceo of union square hospitality group and bestselling author of setting the table shack fans lined up daily making the cart a resounding success and donating all proceeds back to the park beautification efforts a permanent stand was eventually builtand the rest is shack history with our roots in fine dining and giving back to the community we are committed to high quality food served with a high level of hospitality our team members enjoy a positive work environment that is deeply committed to the philosophy they we stand for something good shake shack is an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color ancestry national origin religion creed age over disability mental and physical sex gender identity sexual orientation gender expression medical condition genetic information marital military and veteran status our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws	0
Summary Hardworking shipping and receiving clerk familiar with all aspects of logistics, shipping and receiving and general warehouse operations. Highlights Logistics Shipping and receiving Punctual and reliable Detail oriented Adaptive team player Strong problem solver Multi-tasker Fluent in Spanish Experience Construction Worker October 2011 to Current Company Name － City , State Completed residential and commercial construction projects with minimal or no supervision. Retail Associate November 2012 to September 2013 Company Name － City , State Offered exceptional customer service to differentiate and promote the company brand. Balanced the needs of multiple customers in a fast-paced retail environment. Prevented store losses using awareness, attention to detail and integrity Facilitated quarterly physical inventory counts. Quality Assurance Clerk August 2006 to September 2011 Company Name － City , State Answered customers questions and addressed complaints in person and via phone. Resolved delivery issues for carriers, warehouses and customers. Documented pilfer and damaged inventory. Presented customers with bills, receipts and collected payments for shipments picked up. Organized and scanned inventory minimizing company loss. Monitored shipments to guarantee on-time delivery. Forwarded client-related quality and service issues to the appropriate manager for resolution. Package Handler August 2005 to August 2006 Company Name － City , State Worked at a rapid pace to meet tight deadlines. Cleared damaged items while loading freight. Redirected and organized outbound shipments. Operated powered pallet jacks and forklifts safely, with a 0% incident rate. Education High School Diploma : 2005 Moneta High School － City , State Skills Energetic work attitude, following directions, able to lift 75 lbs, organized, responsible, strong work ethic, dependable, reliable	vcheck global is an expertisedriven company with range of services products and technology supporting due diligence and background checks specializing in the riskbased due diligence needed to identify and monitor multiple risk types relevant to vendor supplier onboarding large lending and investment transactions ma ipos and overall portfolio risk for third parties of any kind vcheck global specializes in enhanced due diligence through expert researchers trained investigators and analysts as well as techdriven instant screening and ongoing monitoring of our clients entire portfolios of third parties be they investors suppliers distributors partners portfolio companies board members or csuite executives founded in and based in los angeles vcheck global has appeared on the inc list three years in a row as the fastestgrowing company in the background check and due diligence investigation industry job description vcheck global is looking for a motivated detailoriented investigator who is willing to work up to hours per week on a parttime basis amount of hours worked will be based on business needs this person will play an essential role in the companys mission by performing public record due diligence investigations on behalf of vchecks roster of clients including highproﬁle banks law ﬁrms and private equity ﬁrms this position is remote our investigator will be responsible for the following conduct detailed public record due diligence investigations on individuals and entities for investment and lending purposes conﬁrm identities and search for aliases through various thirdparty resources identify analyze and intelligently summarize complex legal documents including liens judgments bankruptcies criminal records complaints and other recorded documents conduct research on social media profiles derogatory news and general online presence create detailed wellwritten reports for clients based on findings produce accurate precise reporting in a timely manner communicate with the client relations team to ensure deliverables and timelines are achievable collaborate with outside thirdparty ﬁrms for document retrieval court runner services and additional research qualiﬁcations the ideal candidate for this role is in possession of the following skills and characteristics public record investigation experience of criminal and civil records fcra regulation knowledge techsavvy with strong computer skills sense of urgency in accomplishing goals and objectives excellent oral and written communication skills experience with conﬁdential and sensitive information pii knowledge of due diligence databases such as lexis nexis westlaw clear and tlo bilingual preferred but not required bachelors degree in criminal justice political science or international studies benefits fulltime remote flexible hours please apply using this link vcheckglobalripplingatscom job publicrecordsinvestigator if you or someone you know is interested please reach out with an updated resume to cdearmas vcheckglobalcom last updated	1
Profile Results driven Mechanical Engineer with excellent technical, analytical, and communication skills. A record of positive achievement demonstrated by extensive participation and leadership in Manufacturing Engineering, Engineering Management, and Production Management projects. Additional experience in design, marketing and manufacturing support for fabricated metal products used for polymer filtration, turbine engine gas path seals, aerospace and industrial acoustic treatments, and thermal barrier systems. Four years experience in product design and manufacturing supervision for metallic brush seals used in gas and steam turbine engines. Seven years experience in Design and Manufacturing Engineering of aerospace and industrial acoustic products. Developed process for electrolytic nickel plating and brazing components used for semi-conductor bases. Justified, specified, developed layout and supervised construction of a 20,000 square foot metal working plant used for manufacturing semi-conductor bases. Developed manufacturing process for turbine engine abradable air seals. Justified, specified and supervised installation and start up of machine tools, furnaces, welding equipment, and adhesive bonding equipment used to manufacture turbine engine compressor shrouds and main engine and auxiliary power unit acoustic treatments. Designed proprietary equipment for use in manufacturing porous metal fiber media used in filtration, acoustic, thermal barrier and air seal applications. Oversaw implementation of AS9100 and ISO9001 Quality Management Systems. Managed relocated product distribution activities from New York to Florida. Areas of Expertise Project Management Quality Management System Implementation Production and Engineering Management Staff development Cost reduction Process development and documentation Process improvement/simplification Source evaluation and selection Professional Experience Engineering Manager/Quality Manager May 2000 to December 2015 Company Name - City , State Design, build, and test acoustic silencers for industrial and aerospace applications. Provide noise control analysis, recommend materials and noise control solutions. Provide other technical analysis as needed to support sales and marketing. Provide sales support for other electrical and mechanical devices distributed by Allied International. Responsible for all shop and office functions at the DeLand, FL facility. Responsible for Allied's Quality Management and Quality Control activities. Manufacturing Engineer Project Engineer, Sales Engineer Product Development Engineer, and Manufacturing Engineering Manager April 1980 to May 2000 Company Name - City , State Managed a staff of up to 12 manufacturing engineers and technicians. Department responsibilities included development and documentation of all manufacturing and inspection processes, vendor selection, product cost estimating, equipment justification, design and installation, tool and fixture design, and facility planning. Member of the Technetics Quality Council, Material Review Board, and Management Corrective Action Board. Chairman of the Statistical Process Control Committee. Supervised development of manufacturing capabilities for machining, welding, brazing, heat treating, metal plating, adhesive bonding, and plasma spraying in compliance with a wide variety of commercial, aerospace, and government requirements. Worked with equipment and service suppliers to develop new manufacturing processes for brush seals and other new products. Supervised scheduling and daily activities of employees in the machine shop, seal ring, and brush seal manufacturing cells. Provided designs and/or provided customers with design assistance for sintered metal fibers used for abradable turbine engine seals, acoustic treatments, thermal barriers, high temperature gaskets, and compliant spacers. Collected and analyzed data for statistical process control and improvement. Audited systems and processes for ISO 9000 compliance. Developed operator and equipment test procedures for special process qualifications. Justified and supervised installation of in-house CAD/CAM capabilities. Managed an 18 month Just In Time implementation project with assistance from a team from Arthur Anderson Consultants. This project was successful in reducing product lead times and work in process inventory by over 25% for stainless steel filter element manufacturing. Education Bachelor of Science : Mechanical Engineering , 1978 Rose-Hulman Institute of Technology - City , State , USA Bachelor of Science in Mechanical Engineering, - Rose-Hulman Institute of Technology. Additional management and business training at Stetson University and Brunswick Corporation. Skills Experience with AutoCAD, Microsoft Office, and various ERP systems. ISO9001 and AS9100 auditing.	organization heating airconditioning refrigeration distributors international hardi general description reporting to the vice president of distribution strategies the marketing director is an executive responsible for making highlevel decisions regarding the strategy of the organization while providing leadership to hardis senior designer hardi is predominantly a north american trade association with international members representing wholesale distributors of heating ventilation airconditioning and refrigeration equipment and supplies with a membership of approximately distributors manufacturers manufacturer representatives marketing groups and service vendors hardi is a diverse organization that exists to make hvacr distributors the channel of choice for hvacr suppliers and contractors specific accountabilities review current marketing trends to determine the effectiveness of different styles and strategies analyze sales numbers in comparison to the marketing budget to find the profit margin and which campaigns were most effective work with both the sales and marketing departments to develop successful strategies and campaigns that attract new members and keep current members collaborate with other directors to make highlevel decisions regarding the budget and the direction of the company create and maintain a successful brand and image that attracts customers to hardi develop marketing strategies services that comply with current company standards own site content and metrics own marketing budget drive and increase member engagement curate and refine current hardi content to drive site traffic and perspective market intelligence opportunities daily and monthly responsibilities lead the development of our marketing plans working closely with clients management creative and content teams and distribution partners to create an effective and efficient marketing strategy focused on growing audiences for our products and services spearhead the strategic and tactical execution of marketing campaigns including design of testcontrol segmentation implementation of tests tracking results reporting analysis and recommendations manage conception development and implementation of marketing plan and strategies product concepts and promotional programs to drive interest and sales hold regular meetings with account managers to review pipeline resolve challenges and present possible solutions and provide ongoing training to ensure team consistently performs above standard attend andor participate at conventions conferences and tradeshows preparing engaging displays and collateral as needed and providing postevent reports and analysis working relationships accountable manager vice president of distribution strategies direct reports senior designer skills and qualifications bachelors degree in marketing advertising or communications successful track record in senior marketing roles and creating marketing campaigns excellent leadership communication and decisionmaking skills experience with digital and print marketing content marketing and social media marketing proven ability to plan and manage budgets experience in planning and executing events preferred qualifications masters degree proficiency with html content management systems and design software established portfolio of media and pr contacts desire to grow professionally with ongoing education note salary is negotiable upon experience level in order to move forward in the hiring process the predictive index assessment must be completed you will not be considered for hire if this assessment is not taken please see a link here to the predictive index assessment for this job role the assessment takes approximately minutes to complete	1
Summary Eleven years of experience in Analog, RF and Mixed Signal Layout Design at module and Chip levels for 180nm, 65nm, 45nm, 28nm TSMC, 14FF Samsung foundry and 10nm Intel. Experienced in planning, tracking and executing tasks to meet desired deadlines. Skills Aware of Analog Layout fundamentals like Device matching, shielding, Isolation, ESD, Latchup, Antenna, EM, DFM Physical verification layout using tools like K2Ver, Hercules, Caliber, Assura Used auto routers tools like ICCT, Chip Assembly router, Aprisa, VSR on various blocks to reduce manual effort Used post layout parasitic extraction tools Used Nucleus (TI internal tool for ESD and Latchup), SPIRE (TI internal tool for EMIR analysis), Voltrace (TI internal tool for High voltage checks Used data management tools like Synchronicity and IC manage Relevant Experience Current Company: Aricent Inc. Client: Intel USA I am currently being trained in Genesys tool and 10nm Intel flow. I am working on blocks like LDO to begin with. Client: Qualcomm Pvt Ltd India WTR-RX/TX SYNTH in 14FF (Samsung foundry) : Duration of project - 6 months I managed a team of 6 who worked on WTR synth project done in 14FF Samsung foundry. This is one of the most challenging tasks in my career, as this is the first RF task that I have worked in FF technologies. To overcome the challenges I have undergone various FinFet related trainings to understand the process and its impact on layout. Experience Engineering Project Manager , 12/2012 to 06/2017 Company Name I used Gantt chart to schedule the tasks for each individual. I also used XL sheet to track the progress and issues on a more micro level. These sheets certainly helped us to plan the next project much better. WTR-RX/TX SYNTH in 28nm (TSMC) : Duration of project - 6 months I lead a team of 4 which supported a project which was being done at Qualcomm USA. My role in this project was to have regular discussion with US designers to understand their requirements, later communicate these requirements with my team and also track the deliverables. I also handled some portion of the TOP level layout tasks. I worked on blocks like HFVCO, Regulator, VCO Buffer and LPF during this project. I used Gantt chart to schedule the tasks for each individual. I also used XL sheet to track the progress and issues on a more micro level. WTR QLNA Daisy Chain 180nm (TSMC) : Duration of project - 0.5 months For this particular project I had regular discussions with the Packaging team to create the best Daisy Chain structures for a WLP CHIP which I had work on previously. I also went through the entire process of Tape Out of this CHIP which included uploaded Tapeout related files to the database and reviewing the eJV sent to the FAB. WTR QLNA Metal Variants Tapeout 180nm (TSMC) : Duration of project - 0.5 months We needed metal variants for the QLNA chip which I previously worked on. In design we leave scope for meal options which can be used to study certain features better during testing. Here I worked on creating four chips with different metal variant options. I also went through the entire process of Tape Out of this CHIP which included uploaded Tapeout related files to the database and reviewing the eJV sent to the FAB. WTR QLNA in 180nm (TSMC) : Duration of project - 5 months This was my first project in 180nm TSMC process. In this project I mentored one other junior in my team who worked on MBIAS block while I worked in creating the LNA. WTR RX BBF in 28nm (TSMC/UMC) : Duration of project - 4 months I lead a team of 4 which supported a project which was being done at Qualcomm USA. My role in this project was to have regular discussion with US designers to understand their requirements, later communicate these requirements with my team and also track the deliverables using Gantt chart and XL sheet. I worked on the top level and few sub-blocks of BBF in this project. WTR FBRX in 28nm (TSMC) : Duration of project - 4 months This task was about working on FBRX module which was previously done. There we few issues seen with this blocks performance in post silicon verifications. My role in this task was to identify the IQ imbalance which caused performance issues and fix them. I was able to meet the designers requirements in this task and was very much appreciated by him once the task was done. WTR Low Band Low Noise Amplifier 28nm (TSMC) : Duration of project - 3 months This is a Low Band LNA which operates between 860 - 900 Mhz frequencies. Here layout constraints like coupling, inductance and symmetry were taken care while doing layout. Majorly the input devices to which RF_IN signal were given extra care w.r.t coupling and symmetry. WTR Mixer, Attenuator in 28nm (TSMC) : Duration of project - 10 months This is the first project which I worked on in RF domain and I had a wonderful experience working on this project. The blocks that I worked in this project were for a product chip and hence the amount of learning was tremendous in this project. The blocks were ready on time with good quality. Senior Analog Layout Engineer , 10/2011 to 12/2012 Company Name Member of Technical Staff , 06/2006 to 09/2011 Company Name Education and Training Bachelor of Engineering : Electrical and Electronics , 2006 Visvesvaraya Technological University － City , India Electrical and Electronics Skills Cadence, Data management, database, debugging, features, IQ, layout, layout design, LINUX, meetings, mentor, Windows, migration, next, Operating Systems, Packaging, progress, project management, quality, Real Time, Router, Routers, Sun-Solaris	iconiq capital is a privately held investment firm serving some of the worlds most influential families and organizations iconiq provides financial advisory and family office services and manages direct investments where technology and traditional asset classes intersect with a focus on technology growth equity buyout and real estate open position systems administrator iconiq capital is seeking to hire a systems administrator to join our growing technology team this role works in collaboration with our vendors and internal resources to provide world class infrastructure technology and project support principal responsibilities serve as the technical knowledge expert for core enterprise infrastructure support servers storage network email cybersecurity telecom windows macos cloud saas applications collaborate with our internal it staff and external consultants to support the technical initiatives of the firm lead various it projects including securityrelated initiatives to completion collaborate with project teams or lead technical projects which support design development and implementation of infrastructure initiatives author documentation for technical systems and contribute to knowledge base and expertise of the technology team manage technology projects and collaborate with cross functional teams to complete project goals on time and to budget create documentation as required for system related changes and updates assist in developing implementing and migrating systems to azure and write and maintain custom scripts to increase system efficiency and lower the human intervention time on daily tasks qualifications years experience as a network manager systems administrator technical lead systems architect or related role enterprise level exchange to migration experience proficient in understanding implementing and adapting to new technologies excellent verbal and written communication skills and strong interpersonal skills experience leading it projects from conceptplanning phase through a successful completion a collaborative proactive can do attitude and the willingness to take on any task required for the betterment of the team excellent time management skills and an ability to multitask in a fastpaced dynamic environment expertise in multiple of the following technologies and a working knowledge of others microsoft windows active directory exchange vmware shoretel phone systems cisco palo alto networks firewalls desktop operating systems common application troubleshooting windows mac networking server hardware including hyperconverged appliances cybersecurity encryption layer network protocol troubleshooting and deployment expertise bachelors degree in cs information technology or related field preferred location new york ny or san francisco effective all job offers shall be contingent upon the job applicant submitting proof that they are fully vaccinated by their start date or have obtained an approved medical or religious exemption as an accommodation per cdc guidance people are considered fully vaccinated for covid weeks after they have received the second dose in a dose series pfizerbiontech or moderna or weeks after they have received a singledose vaccine johnson johnson janssen at present only fully vaccinated employees are allowed in the firms offices	1
Summary Accountant/Business Consultant Objectives; Dynamic, creative and proactive Accountant seeking a long-term opportunity within the business community, where my professional, experience, education, and abilities would be advantageous to the growth of my employer and my self. Profile Summary ACCA Finalist Qualified Diploma in Accountancy with 10 years Financial Accounting, Public Finance and Financial Management experience Skills Financial Management Financial Performance assessment Financial Planning Accounting Compliance/Auditing/Assurance Cash Management Budgeting Financial Reporting Cash Flow Statements Business consultant/Advisor Business Management Accomplishments High Integrity. Good sense of customer care. Good judgment and decision-making skills ACHIVEMENTS. Best Cashier in Barclays Bank Zambia Limited in 2002. Best Back Office Clerk in Barclays Bank Zambia Limited in 2003 REFEREES 1. Anna Mwinga Corporate Affairs and Human Resources Manager National Milling Company P.O Box 31980 Lusaka Tel: 211 221149 Cell: 0977 757437 2. Moses Simpokolwe Human Resources and Administrative Officer National Science and Technology Council. Experience 09/2005 to Current Assistant Accountant Company Name Government of the Republic of Zambia. Reporting to the Accountant. Functions include:. Closing of monthly accounts and preparing financial statements for submission to the council (Board of Directors). Scrutinizing source documents for completeness, accuracy and validity. Extracting details of expenditure, assets and liability from accounting system in order to analyze and verify accuracy and validity. Preparing worksheets and assisting with the preparations of financial statements. Monitoring of expenditure and ensure they remain within authorized levels. Examining the validity of requests for increase in imprest levels. Preparing disbursement vouchers to replenish imprest. Auditing various accounting transactions, e.g payroll, education grants payments, travel claim, to ensure correctness of disbursements and adherence to relevant staff rules, financial regulations, administrative instructions and practices. Process payments to vendors for goods and services, including calculating, imputing and checking payments for correctness and communicating any discrepancies to supervisors. Computing staff entitlements and processing payments to staff members regarding their entitlements, including salaries, claims, allowances and monthly subsistence allowances. Reconciling bank statements for both local and foreign currencies by comparing transactions recorded on bank statements with accounting reports of the council clarifying any interpreting variances that may arise. Serving as approving officer for disbursements up to an authorized level. Providing guidance and training to colleagues as required. Verifying staff loans and advances. Preparing memorandum to various offices and sectors. Determine and verify salary data and generate reports. Certify, validate and update the payroll. Calculating end of contract gratuity and end of service benefits and payment of these benefits. Responding to queries from staff members and internal auditors. Monitoring and reviewing methods utilized to remit payments. Supervising investigations of non- receipt of payments. Assisting cashier in the daily operation of the cashier's unit responsible for the transfer of payments from the Ministry of Science and Vocational Training. Reviewing incoming payments instructions with regards to banking details and sources of funds. Prepare payments for final disbursement by the cashier. Dispatching payment instructions and cheques to banks. Creating receipts of deposits for all incoming funds. Assisting staff members with queries on payments of deposit - related issues. Assisting cashier in cash management. Conduct regular cash counts of all petty cash funds held at the Council. Monitor and analyze all transactions for entry into the accounting system. Investigating complaints of non-receipts. Monitoring cheque stock and ordering new as required. Filling and archiving documentation as required. Keeping up to date on documents/reports/guidelines that have bearing on matters related to programmes. Ensuring compliance with Internal and External auditors' recommendations and also with Government policies and procedures. Preparing correspondence to respond to enquires in respect of budget matters. Work frequent interaction with unit supervisors, administrative officer and staff, including personnel from Government Ministries. Maintaining fixed asset register for council using Sage Pastel Evolution. Provide regular and ad hoc budget and financial information to the sector in order to facilitate informed decision-making. Participate, through user feedback, in the development of budget and financial policies and procedures. Ensure that financial resources are fully and properly accounted for and that internal control policy is strictly enforced. Monitor and advice staff on the financial status of projects and programmes. Reconciling creditors accounts. Processing NAPSA, PAYE and VAT (Ensure compliance with all statutory matters). Liaising with Banks on Office Bank Accounts. Performing of duties as assigned by the Finance and Administration Manger. 01/2004 to 05/2005 Bank Clerk Company Name Reporting to the Branch Manager. Functions include:. Managing controlled stationery (cheque books). Customer needs and dealt with them appropriately. Monthly branch closed accounts. Investigating erroneous charges and taking appropriate accounting actions. Customer queries. Preparation of monthly deposits mobilized. Reconciling and reviewing suspense account and ensuring that proper clearance procedures have been followed. Carrying out other routine tasks in the office, e.g. filling vouchers. 09/2001 to 12/2003 Cashier Company Name Reporting to the Branch Head Cashier: Functions Include:. Providing customer services to a culturally diverse setting. Receiving personal and company deposits of local and foreign currencies. Making payments (withdraws) from personal and company accounts for local and foreign currencies. Journaling and batching of transactions. Posting of financial transactions on computer system. Sorting soiled notes. Balancing and reconciliation of Bank Control Accounts. Making payments to suppliers of goods and services. Raising and issuing managers cheques to customers. Education and Training 2008 Zambia Accountacy and Business Tuition Centre - ACCA II Part Qualified. 2001 Diploma : Accountancy National Institutes of Public Administration (NIPA) Accountancy 1995 Grade 12 (School Certificate) Kamwala Secondary School 1990 Chingwele Primary School Activities and Honors Member of Association of Chartered Certified Accountants (ACCA) Skills ACCA II, Accounting, Accountant, accounting system, administrative, ad, Auditing, Reconciling bank statements, banking, benefits, Budgeting, budget, Business consultant, Business Management, Cash Flow, Cash Management, Cashier, Closing, communications skills, interpersonal skills, concise, Council, customer services, decision-making, Dispatching, documentation, Filling, Finance, Financial, Financial Management, Financial Planning, Financial Reporting, financial statements, preparing financial statements, fixed asset register, funds, Government, grants, notes, Managing, Office, organizational skills, Organizing, PAYE, processing payments, payroll, personnel, policies, Receiving, Reconciling, Reporting, Sage, Sorting, spreadsheet, Sun, Supervising, Teamwork, word processing, written	st francis hospital has an opening for a chief financial officer in columbus georgia since opening our doors in the caregivers at st francis emory healthcare have been committed each day to providing the highest quality care in west georgia and east alabama with beds on two campuses more than associates and physicians we offer a full range of inpatient outpatient and emergency room services including the only openheart surgery program in columbus and the chattahoochee valley the chief financial officer provides leadership and direction to all financial departments for the overall fiscal responsibility of the hospital general responsibilities administers the general accounting patient business services including third party reimbursement financial and statistical reporting functions of the hospital in accordance with established policies and accounting procedures provides formal or informal direction in data processing distributed systems material management and medical records functions trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled assists the ceo in the development of long and shortrange hospital operations plans that may include service demand analyses resources availability analyses and cost benefit analyses of proposed capital and staff expansions develops long and shortrange operational and capital budgets which are supported by the hospitals long and short range plans and objectives prepares cash flow analyses and budget variance analyses recommends budget modifications as required assists managers in the development of departmental budgets monitors interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital identifies and reports undesirable trends and potential business opportunities and makes recommendations for action directs the preparation of internal financial reports including work papers for annual financial audit assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends financial reports and operating procedures responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports public disclosure reports and third party payor cost reports job requirements minimum qualifications bachelors degree in accounting or finance and the knowledge of generally accepted accounting principals and verbal interpersonal and quantitative skills normally acquired through completion of this degree is required cpa or masters degree strongly preferred a minimum of years of experience working at the cfo level in an acutecare hospital is required minimum of three years of progressive management experience in an investorowned healthcare organization required must be a strong handson and approachable leader who understands the value of being a teamplayer and have an outgoing and friendly personality must understand how to motivate and inspire staff to achieve optimal results while keeping employee satisfaction high	0
Professional Summary HIGHLY-ORGANIZED PROFESSIONAL WHO EXCELS AT ASSISTING HEALTHCARE PROVIDERS WITH BILLING MANAGEMENT & CODING SUPPORT. WELL-ROUNDED TEAM PLAYER WITH A STRONG TRACK RECORD OF WORKING IN COLLABORATIVE ENVIRONMENTS, AND DRIVING BOTTOM LINE GROWTH THROUGH REDUCING OUTSTANDING RECEIVABLES. EXCELLENT COMMUNICATOR AND FREELANCE HEALTHCARE MARKETING CONSULTANT WHO EXCELS AT ESTABLISHING A RAPPORT WITH CLIENTS FROM DIVERSE BACKGROUNDS. PROBLEM SOLVER WHO EXERCISES CRITICAL THINKING, AND PERFORMS WORK AHEAD OF SCHEDULE. SEEKS TO TRANSITION INTO A MANAGEMENT ROLE WITH A PHYSICIAN'S OFFICE THAT WILL UTILIZE THE TALENTS/SKILLS OF AN EXPERIENCED MEDICAL BILLING SPECIALIST, AND ASPIRING OFFICE MANAGER. Licenses Skill Highlights Collections & Receivables Patient Advocacy ICD-9 & ICD-10 Standards Medical Billing & Coding Administrative Support Electronic Medical Records Insurance Verification Marketing & Design HIPPA Compliance FACS Athena Centricity Medical Manager MediTech MediSoft TruCode NueMD Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint) ● QuickBooks Knowledge of HMOs, Medicare and Medi-Cal Medical Manager Software Managed care contract knowledge Electronic Medical Record (EMR) software ICD-9 coding Trained in ASC Coding CPT and HCPCS coding Internal medicine billing HHM and Medisoft billing systems HIPAA compliance Medical billing software Strong planning skills Technical expertise Patient-focused care Strong work ethic Team player with positive attitude Deadline-driven Good written communication Exercises good judgment Professional Experience Hospital & Physician Billing Specialist December 2013 to Current Company Name － City , State Responsible for managing and resolving insurance denials for medical, Workers Compensation and Personal Injury claims. Works with a team of Billing Specialists to interact with major insurance carriers, as well as government payers, including Medicare. Accountable for ensuring all new insurance claims are filed in a timely manner to prevent future reimbursement issues. Key Achievements & Bottom Line Growth Reduced receivables for a major North Carolina medical center from $4M to $520K in an 8-month period by reversing denials for patients via the insurance firms' appeal process, and by providing documentation confirming procedures were necessary Created and implemented new processes to facilitate the timely filing of new insurance claims Healthcare Marketing Consultant / Freelancer January 2009 to Current Company Name － City , State Provides ongoing marketing support to Scripps Memorial Hospital and Scripps Mercy Hospital in San Diego. Assists with projects including graphic design, marketing materials, industry trade shows, and implementing marketing to promote fundraising events. Physician Billing Specialist March 2012 to January 2013 Company Name － City , State Served in a frontline role, and was tasked with managing 40 accounts on a daily basis as well as assisting with medical billing and collections software. Provided daily updates to physicians' office managers on the Athena billing software packages via teleconference. Key Achievements & Bottom Line Growth Slashed accounts receivables for 40 Florida-based member physician offices from $6M to $2M in a 10-month period Consulted with senior management to expand Unified Physician Management's membership operations into the Northeast region, adding 52 new practices in a 7 month period, and increasing reimbursement rates via group membership Hospital and Physician Billing Specialist June 2009 to May 2010 Company Name － City , State Joined as an Insurance Verifier and was quickly promoted to a Billing Specialist. Responsible for auditing patient accounts for production of clean claims, which resulted in 15% fewer rejected claims, and reimbursement received from the carriers within an average of 45 days or less. Education and Training Bachelor of Science : Business Management Canisius College － City , State , US Bachelor of Science in Business Management with a Marketing Minor, Canisius College \| Buffalo, NY Associate of Science : Medical Billing and Coding San Diego City College － City , State , US Associate of Science in Medical Billing and Coding, San Diego City College \| San Diego, CA Accomplishments Skills Marketing, Fundraising, Graphic Design, Healthcare, Billing, Claims, Receivables, Accountable For, Auto Insurance, Compensation, Documentation, Filing, Insurance Claims, Medicare, Workers Compensation, Medical Billing, Medical Invoicing, Accounts For, Auditing, Accounts Receivables, Basis, Collections, Credit, Operations, Access, Administrative Support, Excel, Hippa, Icd, Icd-9, Medical Billing & Coding, Medical Records, Medisoft, Meditech, Microsoft Office, Ms Office, Outlook, Powerpoint, Quickbooks, Word, Associate, Business Management, Coding	vcheck global is an expertisedriven company with range of services products and technology supporting due diligence and background checks specializing in the riskbased due diligence needed to identify and monitor multiple risk types relevant to vendor supplier onboarding large lending and investment transactions ma ipos and overall portfolio risk for third parties of any kind vcheck global specializes in enhanced due diligence through expert researchers trained investigators and analysts as well as techdriven instant screening and ongoing monitoring of our clients entire portfolios of third parties be they investors suppliers distributors partners portfolio companies board members or csuite executives founded in and based in los angeles vcheck global has appeared on the inc list three years in a row as the fastestgrowing company in the background check and due diligence investigation industry job description vcheck global is looking for a motivated detailoriented investigator who is willing to work up to hours per week on a parttime basis amount of hours worked will be based on business needs this person will play an essential role in the companys mission by performing public record due diligence investigations on behalf of vchecks roster of clients including highproﬁle banks law ﬁrms and private equity ﬁrms this position is remote our investigator will be responsible for the following conduct detailed public record due diligence investigations on individuals and entities for investment and lending purposes conﬁrm identities and search for aliases through various thirdparty resources identify analyze and intelligently summarize complex legal documents including liens judgments bankruptcies criminal records complaints and other recorded documents conduct research on social media profiles derogatory news and general online presence create detailed wellwritten reports for clients based on findings produce accurate precise reporting in a timely manner communicate with the client relations team to ensure deliverables and timelines are achievable collaborate with outside thirdparty ﬁrms for document retrieval court runner services and additional research qualiﬁcations the ideal candidate for this role is in possession of the following skills and characteristics public record investigation experience of criminal and civil records fcra regulation knowledge techsavvy with strong computer skills sense of urgency in accomplishing goals and objectives excellent oral and written communication skills experience with conﬁdential and sensitive information pii knowledge of due diligence databases such as lexis nexis westlaw clear and tlo bilingual preferred but not required bachelors degree in criminal justice political science or international studies benefits fulltime remote flexible hours please apply using this link vcheckglobalripplingatscom job publicrecordsinvestigator if you or someone you know is interested please reach out with an updated resume to cdearmas vcheckglobalcom last updated	1
Summary Industrial Engineer with wide experience in manufacturing, quality, material planning and inventory control. Reach revenue goals through hard work and process improvement. Expert in MRP II, proficient in MS office and Exact Macola. Bilingual English/Spanish. Areas of Expertise Material Planning\MRP Inventory Accuracy Manufacturing planning and control. ERP systems implementation Firm knowledge of APICS concepts. Knowledgeable of Lean Manufacturing principles and the Theory of Constraints. Process improvement Accomplishments As Material Planner/Inventory Analyst: Achieved 99% inventory accuracy through weekly cycle counting and process improvement. Eliminated production disruption caused by material shortage. As Operations Manager: Improved customer service by automating Quote- Order Entry- Billing process for a small business. As Project Manager: Reduced implementation time by 50%. Experience 06/2008 - 08/2013 Company Name － City , State Inventory Analyst\Materials Planner Analyzed MRP output and exceptions. Worked with Procurement to expedite and prevent shortages, revised and corrected safety stock levels, audited inventory transactions and posted corrections. Managed sub-contractors. Implemented weekly cycle counting. Achieved 99% inventory accuracy through BOM analysis and process improvement. Eliminated material shortage trough in depth analysis of process flow and transactions. Mentored a comprehensive use of the software (Exact Macola) 11/2005 - 05/2008 Company Name － City , State Operations Manager Scheduled Job installation, placed and kept track of purchase orders and productions orders. Kept track of budget vs expenses. Prepared executive reports. Implemented Quickbooks - Contractor Edition. Achieved: Improved cost control and project management with Quickbooks. Achieved: Improved customer service through automation of the Quote - Order Entry - Billing Cycle. 02/1998 - 03/2005 Company Name － City , State Project Manager / Senior Consultant Successfully managed numerous software implementations of Exact Macola (ERP), MP2 (maintenance), Goldmine (CRM). As senior consultant trained customers and automatized operations for medium and large companies. Achievement: Reduced implementation time to 50%. 03/1994 - 02/1998 Company Name － City , State Warehouse Manager / Production Manager Managed logistics and operations in the Distribution Center. Setup and launched production lines until fully operative. Achievements: Implemented the Quality Control System and personnel training. Reached desired efficiency in short time. Education 1993 Pontificia Universidad Catolica Madre y Maestra City , Dominican Rep. Industrial Engineer Certifications APICS Courses: Attended workshops for Master Planning of Resources, Detailed Scheduling and Planning, Execution and Control of Operations, Strategic Management of Resources, certification pending. Manufacturing Planning and Control, Exact Software, 1998. Enterprise Resourcing Planning, Exact Software, 1999. Datastream - MP2 , Certified Consultant , Santo Domingo, D.R. 2002 Technical Skills Skills Experience Total Years Last Used Crystal Reports MS Office Project Management / MS Project Quickbooks - Contractor Edition CRM - Goldmine	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	1
Experience Company Name March 2012 to Current Inside Sales Representative City , State Currently selling the suite of OpenTable products to an assigned territory with a concentration in Chicago, Minneapolis, and Milwaukee. Utilize a consultative approach to communicate the features and benefits of OpenTable products and services. Effectively meet sales results by various means such as cold-calling, presenting at company sponsored seminars, following up on company provided leads, meeting in person with restaurant owners, and networking with field representatives along with leveraging customer service into upselling opportunities. Solid understanding of OpenTable Electronic Reservation Book and its competitive advantages. Met or exceeded monthly, quarterly, and yearly quota for calendar year 2012(125%), 2013(108%) and 2015(100%). Proficient understanding of salesforce.com CRM application and pipeline management. Promoted to Sales Representative from Sales Coordinator within first 6 months of employment. Company Name August 2009 to February 2012 Asset Manager City , State Managed a $50M portfolio of real estate properties. Represented investors, developers and business owners in leasing residential and commercial space. Increased company profile with existing client base while networking extensively to forge new alliances to provide multi-faceted real estate services. Financial reporting and owner summaries for 700 units of mixed multifamily and commercial properties. Developed and negotiated specific project plans for new builds and remodels. Weekly property evaluations including special project coordination. Managed and trained a team of 6 sales, maintenance, and housekeeping personnel. Organized, hosted and led company sponsored events. Company Name February 2008 to May 2009 Property Manager City , State Represented preferred developers and multi-unit operators including The University of Canterbury, New Zealand. Directed and managed a portfolio of 100+ units of university housing. Residential lease negotiations. Rent collection and financial reporting to operators. Updated new and expired documentation as needed. Company Name August 2005 to February 2008 Business Banking Specialist City , State Responsible for managing and retaining existing relationships and generating new business in the Business Banking market segment. Cross-sold bank products, executed strategies with calls and site visits; provided needs assessment, customer qualification and meeting follow-up to maintain, enhance and expand customer relationships. Serviced the credit and non-credit financial needs of existing clients. Personally interviewed applicants, and closed various types of SBA loans. Managed all aspects of location and cultivation of new deposits and loans. Analyzed call logs and sales numbers in compliance with targeted sales quotas. Education Colorado State University May 2014 BA : Business Administration Management City , State Business Administration Management Skills approach, Banking, benefits, Book, cold-calling, competitive, credit, client, clients, customer service, documentation, features, financial, Financial reporting, managing, market, needs assessment, negotiations, networking, personnel, presenting, project coordination, project plans, real estate, selling, Sales, salesforce.com CRM, seminars	job summary the assistant manager operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully assistant managers operations manage business enablers including financial profit and loss budget expenses and cash and ensure inventory supplies vendor relationships technology and facilities are maintained and maximized they are responsible for writing the stores weekly schedule and accomplishing peoplerelated administrative activities including completing payroll and other documentation assistant managers operations also execute companydriven operationsfocused projects and initiatives at the store level job summary the assistant manager operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully assistant managers operations manage business enablers including financial profit and loss budget expenses and cash and ensure inventory supplies vendor relationships technology and facilities are maintained and maximized they are responsible for writing the stores weekly schedule and accomplishing peoplerelated administrative activities including completing payroll and other documentation assistant managers operations also execute companydriven operationsfocused projects and initiatives at the store level core responsibilities of the job budget responsibility accountable for delegated aspects of controllable budget and labor hours people management leadership role indirectly responsible for subset of store employees as delegated by store manager scheduleavailability work occurs on a variable schedule which could include early mornings mornings afternoons evenings late nights or overnights as well as weekends and holidays work context eg environment interactions physical work occurs in an environment with bright lights and loud music work is accomplished as part of a team and also independently work may involve managing conflict or mediating problems between others or deescalating guest issues work involves reaching out to meet and build relationships with strangersnew people and to strengthen existing community partnerships work is sometimes conducted on a computer or other technical devices including to meet with others virtually work involves moving through a store for most of a shift to help guests and accomplish work but can also involve sitting for extended periods of time ie more than hour work may occasionally involve moving boxes weighing up to lbs kg	0
Summary Property Manager with vast experience in real estate management. Strengths include sales skills, critical thinking and the ability to communicate with individuals at all levels. Highlights Microsoft Office 2010 Microsoft Project 2007 Sage Timberline Accounting Yardi Voyager Microsoft Office 2010 Suite Sage Timberline Office Yardi Voyager Payroll expertise Fair housing mandates Knowledge of leasing and market conditions Multi-family property management Strong organizational skills Sharp problem solver Training manual contributor Dedicated to process improvement Accomplishments Developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives. Experience Finance Customer Care Rep Lead , 05/2012 to Current Company Name － City , State Created new processes and systems for increasing customer service satisfaction. Developed highly empathetic client relationships and earned reputation for exceeding customer expectations. Cross-trained and provided back-up for other customer service representatives when needed. Resolved customer/vendor issues timely and accurately Worked under strict deadlines and responded to customer/vendor requests with in 24 hour SLA. Interacted with vendor to follow-up on payment statuses and expedited resolution of payment issues. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Processed credit card payments for customers. Created training materials to be used by new hires and as cross training aids for other members of the Finance team. Payroll and AR Manager , 05/2010 to 01/2012 Company Name － City , State Manually process all time cards into the payroll system and clarify any errors for approximately 250+ employees as well as manage payroll of 40 salaried employees. Submit certified payroll to clients verifying all federal guidelines are followed. Executed accounts receivable reporting enhancements and reconciliation procedures. Helped implement biometric time card system. Prepare all monthly AIA construction billings and special clients forms based on work performed and send to client. Make collection calls on all billings submitted and project payment dates. Prepare and update monthly collections report and daily cash collections for Senior Management. Attend all pre-construction meetings for verification of accounting contact information, billing forms, and tax exemption status/certificates. Process weekly payroll, payroll taxes, 401K payments using Sage Timberline Accounting software. Deposited third party checks. Assistant Site Manager , 06/2009 to 01/2010 Company Name － City , State Interviewed prospective tenants and recorded information regarding certain needs and qualifications. Executed daily operations of multiple rental properties. Prepared lease and rental agreements for lessees and collected specified rents and other fees. Arranged for alterations, maintenance, upkeep and reconditioning of property. Prepared and coordinate marketing via various websites. Managed accounts payable and account receivable functions for multiple properties Prepared, edited and distributed letters, memos and inquiry responses. Coordinated the completion of a federal physical inspection which obtained a 99 out of a possible 100 points. Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends. Collected and kept careful records of rental payments. Handled customer complaints personally to verify they were properly handled. Reviewed completed applications and assessed household information against file history and program regulations. Conducted annual re-examination appointments and housekeeping inspections. Property Manager , 10/2006 to 06/2009 Company Name － City , State Executed daily operations of a 440 unit apartment and townhouse community. Supervised 9 employees, scheduled work hours, resolved conflicts, and determined salaries. Handled all legal proceedings with eviction of tenants. Maintained accounting and budgetary controls for the site. Managed and maintained filing system, ensuring compliance with HUD and IRS. Directed preparation of financial statements and reported on status of properties, including occupancy rates and lease expiration dates. Worked very closely with the local housing authority. Trained new employees on the Yardi system. Program Specialist III , 10/2004 to 10/2006 Company Name － City , State Managed program to ensure that implementation and prescribed activities were carried out in accordance with specified objectives. Assisted in making travel arrangements for diverse conferences and educational opportunities. Researched, compiled, and analyzed data for several projects. Successfully managed a 20-person team who deployed various out reach programs to a targeted community. Created and prepared program reports, expense reports and presentations. Structured and maintained a diverse advisory board. Controlled expenditures in accordance with budget allocations. Reviewed reports and records of activities to ensure progress was being accomplished toward specified program objective. Maintained data base with confidential information. Administrative Assistant , 01/2003 to 10/2004 Company Name － City , State Managed calendar, scheduled meetings, arranged and facilitated presentations for organizations. Served as Administrative contact for clients and external associates. Created and maintained data base for contacts as well as mailing lists. Community Manager , 01/2000 to 01/2003 Company Name － City , State Coordinated the completion of a $4.3 million property renovation with a 90% occupancy rate. Hired and trained new employees in Section 42,8 and 236 housing laws Completed critical first year files of a 176 unit section 42 program. Worked as a floating manager on a number of section 42 properties. Supervised 14 employees, scheduled work hours, resolved conflicts, and determined salaries. Collected and kept careful records of rental payments. Oversaw budgeting process for 3 assigned properties. Monitored and documented all income, including delinquencies. Managed all day-to-day activities involving tenants, subcontractors and property management. Compiled and conveyed all operational and financial data to the regional manager. Education Bachelors : Business and Finance DeVry University － City , State Coursework in Business Management and Finance Skills Accounting, Accounting software, accounts payable, Administrative, AIA, billing, billings, budget, clarify, conferences, client, clients, data base, Senior Management, filing, financial statements, forms, legal, letters, marketing, meetings, Microsoft Office, Office, Microsoft Project, payroll, presentations, progress, Sage, Structured, tax, taxes, Timberline, travel arrangements, websites	organization heating airconditioning refrigeration distributors international hardi general description reporting to the vice president of distribution strategies the marketing director is an executive responsible for making highlevel decisions regarding the strategy of the organization while providing leadership to hardis senior designer hardi is predominantly a north american trade association with international members representing wholesale distributors of heating ventilation airconditioning and refrigeration equipment and supplies with a membership of approximately distributors manufacturers manufacturer representatives marketing groups and service vendors hardi is a diverse organization that exists to make hvacr distributors the channel of choice for hvacr suppliers and contractors specific accountabilities review current marketing trends to determine the effectiveness of different styles and strategies analyze sales numbers in comparison to the marketing budget to find the profit margin and which campaigns were most effective work with both the sales and marketing departments to develop successful strategies and campaigns that attract new members and keep current members collaborate with other directors to make highlevel decisions regarding the budget and the direction of the company create and maintain a successful brand and image that attracts customers to hardi develop marketing strategies services that comply with current company standards own site content and metrics own marketing budget drive and increase member engagement curate and refine current hardi content to drive site traffic and perspective market intelligence opportunities daily and monthly responsibilities lead the development of our marketing plans working closely with clients management creative and content teams and distribution partners to create an effective and efficient marketing strategy focused on growing audiences for our products and services spearhead the strategic and tactical execution of marketing campaigns including design of testcontrol segmentation implementation of tests tracking results reporting analysis and recommendations manage conception development and implementation of marketing plan and strategies product concepts and promotional programs to drive interest and sales hold regular meetings with account managers to review pipeline resolve challenges and present possible solutions and provide ongoing training to ensure team consistently performs above standard attend andor participate at conventions conferences and tradeshows preparing engaging displays and collateral as needed and providing postevent reports and analysis working relationships accountable manager vice president of distribution strategies direct reports senior designer skills and qualifications bachelors degree in marketing advertising or communications successful track record in senior marketing roles and creating marketing campaigns excellent leadership communication and decisionmaking skills experience with digital and print marketing content marketing and social media marketing proven ability to plan and manage budgets experience in planning and executing events preferred qualifications masters degree proficiency with html content management systems and design software established portfolio of media and pr contacts desire to grow professionally with ongoing education note salary is negotiable upon experience level in order to move forward in the hiring process the predictive index assessment must be completed you will not be considered for hire if this assessment is not taken please see a link here to the predictive index assessment for this job role the assessment takes approximately minutes to complete	0
Summary Detail-oriented Hardworking Construction Worker who is dependable and reliable. Motivated to get along well with others and exceed expectations. who thrives in project management roles. Extensively trained in construction trades, car Examples View Tips See Other Examples Construction Laborers Click the "+ Add" to insert examples into your resume + Add [Job Title] specializing in home remodeling and equipment repair. Over [Number] years in the construction trade. + Add Dependable and hard-working [Job Title] with more than [Number] years in the construction industry. Thrives in a fast-paced environment and works to complete projects quickly and efficiently. + Add Construction Laborer familiar with resource allocation and production methods. + Add Qualified [Job Title] who stays current with public safety and security standards. Safely operates and maneuvers a diverse range of heavy duty construction equipment. + Add Hardworking Construction Worker who is dependable and reliable. Motivated to get along well with others and exceed expectations. + Add Detail-oriented [Job Title] who thrives in project management roles. Extensively trained in construction trades, carpentry and landscaping. + Add Physically fit Laborer effective at completing difficult projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in a team setting. + Add Skilled Laborer who thrives independently or as a team member. Proactive in creating a safe and productive environment. + Add Experienced Construction Laborer knowledgeable about the tools, materials and methods used in road construction. pentry and landscaping. Highlights Microsoft Office XP, Microsoft Windows® 2000, Adobe Photoshop, Adobe suite, IPRO, LAW, Proficient in Excel, People-soft, Kronos, Invoice-it, Networking of machines, Snag-It, Outlook, Windows 7, Microsoft Certified, Auto-Cad. IT background. Experience Construction Installer 01/2014 to Current City , State Layout of sky zones trampoline park. Detailed attention to measurements and blue print for layout and installation of steel. Drilling into concrete for anchors and steel. Impacting and torquing bolts on steel.reading. Blue prints and understanding layout of park, also interpreting measurements and determining when to adjust a line based on mathematics and common knowledge. able to think outside the box and make quick decisions. Drive forklift and safely navigate steel into small areas. Use boomlift and skylift to install top bars and high nets for trampoline park. Use of all major power tools. Constructing trampoline park from start to finish. Chief Engineer 03/2013 to 01/2014 Company Name City , State Develop and publish procedures to support the more than 100 employees who depend on our services to function daily. Maintain par levels, manage and inventory of all supplies in main office for the following vendors Costco, Staples, Gourmet Coffee, So-cal Office Technologies, USPS, Fed-Ex and UPS, Sparkletts Waters. Collaborate across teams to share information and coordinate on new ideas at the weekly huddles. Manage 20 employees, counsel, write-up, hire and terminate. Track PTO balances, accruals and requests, attend annual human resources training. Floor warden, responsible for fire safety procedures, Responsible for AED's. CPR Certified. Full responsibility resource utilization, materials management, equipment, assets, inventory management, managing pouches that go to plants and corporate offices. P&L review, monthly forecasting, annual budget review and planning. DSO, Invoice preparation and review in a timely manner. MSR (monthly services report) reporting, paper inventory, vendor contract negotiations, work with procurement department and legal team to ensure contracts do not expire and expiring contracts are terminated in a timely manner. Maintenance and networking of all MFD's, printers and any other copying equipment. In charge of managing all aspects of office services (hospitality, mail sorting and distribution, supply inventory, copy, faxing-right fax, kitchen stocking and facilities cleaning). Facilitating the removal of equipment (RTV). Installation planning and implementation of new equipment. Project management and implementation. Account Manager 04/2001 to 02/2013 Company Name City , State Develop and publish procedures to support the more than 450 employees who depend on our services to function daily. Specify and prototype tools to increase quality and efficiency in the workplace, and work directly with Director of Operations to develop customer-focused content. Maintain par levels, manage and inventory of all supplies in 4 offices for the following vendors Costco, Bluebird, Complete office supplies, Office Max and Staples. Collaborate across teams to share information and coordinate on new ideas at the weekly huddles. Manage 25 employees, counsel, write-up, hire and terminate. Track PTO balances, accruals and requests. Full responsibility resource utilization, materials management, equipment, assets and inventory management. P&L review, monthly forecasting, annual budget review and planning. DSO, Invoice preparation and review in a timely manner. CSR (client services report) reporting, paper inventory, vendor contract negotiations. Maintenance and networking of all MFD's, printers and any other copying equipment. In charge of managing all aspects of office services (hospitality, mail sorting and distribution, supply inventory, copy, faxing-right fax, kitchen stocking and facilities cleaning). Facilitating the removal of equipment (RTV). Installation planning and implementation of new equipment. Project management and implementation for all build outs and internal construction. Owner 03/1998 to 04/2001 Company Name City , State Planning & Design tile projects for home owners. Setting tile, deconstruction, kitchens, counter tops, bathrooms and outdoors. Responsible for payroll and deductions for day laborers. Bidding jobs and financial planning for projects. Customized tile setting. Negotiated contracts and bids with homeowners and realtors. Coordinating employees in different job sites. Education High School Diploma 1995 Business Management LA Valley College San Fernando High School City , State Skills accruals, Adobe suite, Adobe Photoshop, Auto-Cad, budget, content, contract negotiations, contracts, copying, CPR Certified, client, fax, faxing, financial planning, forecasting, forklift, human resources, inventory management, inventory, Invoice preparation, Kronos, Layout, LAW, legal, Director, mail sorting, managing, materials management, mathematics, Max, Microsoft Certified, Excel, Office, Microsoft Office XP, Outlook, Windows 7, 2000, Networking, payroll, People-soft, power tools, printers, procurement, Programming, Project management, quality, quick, reading, reporting, safety, supply inventory, tops	work at icare a subsidiary of humana and answer your calling to help others by supporting the health wellbeing and healing of our members icare is seeking a call center and claims representative to join our growing team this position is in a call center setting and meets the needs of icare members potential enrollees and providers by providing a resource by phone to answer inquiries related to benefits eligibility and claims responsibilities provides program benefit eligibility claims information and describes _i_ care services to existing potential and new members via telephone and in writing provide responses to provider claim inquiries within the designated timeframes including but not limited to claim status including denials and reconsiderations and explanation of payments provides support guidance direction limited education to providers on member eligibility authorizations icare guidelines and provider portal provides limited authorization information of referrals to providers and members research issues and uses judgment for obtaining relevant information develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer member or provider requests and questions are handled appropriately and in a timely manner hours in most cases longer as needed and customer is provided daily status updates until issue addressed documents member information including demographics and contacts made with customers within the trizetto call tracking system required qualifications years of demonstrated customer service experience in a call center setting with a general understanding of health insurance including claims processing and benefits previous experience in medicaid medicare andor commercial health insurance experience in managed health care systems and customer service business practices strong interpersonal skills and ability to work effectively with persons with disabilities and a wide variety of ethnic cultural and socioeconomic backgrounds ability to develop and maintain effective working relationships with providers members other agencies and organizations ability to effectively and satisfactorily resolve member and provider issues within specified timelines possess knowledge and experience of appropriate telephone skills experience in the use of a personal computer and software applications including microsoft windows and microsoft office products effectively manages personal work time and possess strong problemsolving skills and the ability to prioritize customer services issues as needed knowledge skill and ability in implementing customer relations principles and techniques manage complaintsgrievancesappeals and route appropriately for researchresolution associates are required to be fully covid vaccinated or undergo weekly covid testing and wear a face covering while at work the weekly testing will need to be done through an approved vendor and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into an icare facility or work outside of their home preferred qualifications bilingual english spanish preferred previous experience working with microsoft windows including access additional information typical work hoursdays monday through friday pm cstfull time associates enjoy signon bonus medical dental vision and a variety of other supplemental insurances generous pto and paid holidays k retirement savings plan with company match tuition reimbursement worklife balance typical work hoursdays monday through friday pm cst scheduled weekly hours	0
Summary Experienced education professional, with a background in instructional design, seeking opportunities to develop materials, activities, and tools that support the teaching practice and improve educational outcomes for young learners. Nearly 20 years experience working in both in- and out-of-classroom settings; including working with diverse populations in Title I and inclusive learning environments. Track-record of effectively participating in collaborative, interdisciplinary teams to develop and/or implement student programs, teacher workshops, and outreach events. Adept in the use of a variety of technologies and applications for tracking and monitoring data, maintaining records, giving presentations, and enhancing learning activities. Experience Classroom Teacher January 2006 to Current Company Name grades 2, 4 & 5) Provided differentiated learning opportunities via center activities and flex- group instruction. Sought new and unique ways to integrate technology into instruction and learning experiences. Developed and revised district curriculum in technology, mathematics, language arts, and social studies. Represented the school or grade-level on the school improvement, multicultural, technology, and textbook review committees. Collaboratively developed a school-wide, scaffolded framework of learning expectations in a cross-grade-level team. Nine week supervision of a student teacher in the spring of 2005. January 2000 to January 2006 Company Name Classroom Teacher January 1998 to January 2000 Company Name Developed modified materials and lessons beyond the standard the curriculum to meet individual learning needs. Selected and modified instructional strategies, activities, and assessments to accommodate special-needs learners and address multiple modalities of learning. Developed, implemented, and managed individual behavior plans. Implemented the Dimensions of Learning to foster student motivation. Worked with a team on the development of the successful "Beyond ViewSpace" proposal to restore NASA EOS funding for ViewSpace Earth science programming and astrophysics visualizations. Also supported the development of successful proposals in response to NASA's Cooperative Agreement Notices for Science Education and Science Education and Public Outreach Forums. Efforts included generating text, diagrams and visuals, outcomes and metrics, program logic models, and research on audience needs. Was the Hubble mission lead on the NASAScience4Girls project for 2010 - 2015. In 2015, facilitated the participation of 18 libraries in 11 states who hosted Hubble-themed student workshops in celebration of the telescopes' 25th anniversary. Workshops and materials reached over 200 students. Supported the redesign, testing, and launch of the Amazing Space education website. Efforts included content creation, development of revised and enhanced teacher pages, and synthesizing team feedback for Web developers. Coordinated the Maryland component of the Hubble ERO Pilot Project, with four local schools conducting interdisciplinary STEM research projects with students. The project culminated in a special event for students and families at the Maryland Science Center. Student projects were displayed at the Maryland Science Center from November to December 2009. Participated as a member of a multi-institutional team in the NASA education product review and activity analysis. Contributions included reviewing astrophysics education materials for fit to education standards, grade-level, and NASA SMD science themes. Helped identify gaps in terms of topic and resource type, as well as, gaps in learning progressions as denoted by Project 2061 benchmarks and strand maps. Supported the initial population of the NASA Wavelength Digital Library with astrophysics resources, and the development of learning progressions using NASA data activities. Was a Summer MSPAP Reader and Scorer for grades three and five from 1998 to 2001. Applied rubrics to score state-wide student test responses in writing, language usage, math, science, and reading. Education Specialist Company Name Provide expertise in the development of astrophysics-themed education materials, workshops, and programs. NASA's Universe of Learning & Hubble Education Program) Align materials to national education standards and frameworks. NGSS, Common Core, AAAS Project 2061, NCTM, NRC's NSES standards) Develop and organize content for multiple organizational websites. Amazing Space, OPO site, STEM projects site, Hubble 25th anniversary site, and HST Cycle grants site). Review astrophysics education and outreach products for clarity, readability, pedagogical appropriateness, and fit to standards. Make recommendations for revisions; as appropriate. Maintain files, records, and databases for the HST Cycle E/PO grants program. Assist with the development of proposals and product plans, evaluation plans, and program outcomes, metrics, and milestones. Collect, synthesize, and apply research on national education trends, policies, and initiatives. Support NASA mission-based reporting activities. Support and/or present at student and family STEM events. Education Master of Education : 2004 Towson University － City , State Elementary Curriculum Development Bachelor of Science : Elementary Education , 1997 Elementary Education Holly Ryer Resume Skills arts, content, Content Development & Management, content creation, Curriculum Development, databases, Dimensions, Event Planning & Coordination, Grants, instruction, logic, materials, math, mathematics, organizational, policies, Program Evaluation, programming, proposals, Proposal Writing, proposal, reading, Maintain files, reporting, Research, Strategic Planning, supervision, teacher, Trend, type, unique, Usability Testing, website, websites, Workshops	organization heating airconditioning refrigeration distributors international hardi general description reporting to the vice president of distribution strategies the marketing director is an executive responsible for making highlevel decisions regarding the strategy of the organization while providing leadership to hardis senior designer hardi is predominantly a north american trade association with international members representing wholesale distributors of heating ventilation airconditioning and refrigeration equipment and supplies with a membership of approximately distributors manufacturers manufacturer representatives marketing groups and service vendors hardi is a diverse organization that exists to make hvacr distributors the channel of choice for hvacr suppliers and contractors specific accountabilities review current marketing trends to determine the effectiveness of different styles and strategies analyze sales numbers in comparison to the marketing budget to find the profit margin and which campaigns were most effective work with both the sales and marketing departments to develop successful strategies and campaigns that attract new members and keep current members collaborate with other directors to make highlevel decisions regarding the budget and the direction of the company create and maintain a successful brand and image that attracts customers to hardi develop marketing strategies services that comply with current company standards own site content and metrics own marketing budget drive and increase member engagement curate and refine current hardi content to drive site traffic and perspective market intelligence opportunities daily and monthly responsibilities lead the development of our marketing plans working closely with clients management creative and content teams and distribution partners to create an effective and efficient marketing strategy focused on growing audiences for our products and services spearhead the strategic and tactical execution of marketing campaigns including design of testcontrol segmentation implementation of tests tracking results reporting analysis and recommendations manage conception development and implementation of marketing plan and strategies product concepts and promotional programs to drive interest and sales hold regular meetings with account managers to review pipeline resolve challenges and present possible solutions and provide ongoing training to ensure team consistently performs above standard attend andor participate at conventions conferences and tradeshows preparing engaging displays and collateral as needed and providing postevent reports and analysis working relationships accountable manager vice president of distribution strategies direct reports senior designer skills and qualifications bachelors degree in marketing advertising or communications successful track record in senior marketing roles and creating marketing campaigns excellent leadership communication and decisionmaking skills experience with digital and print marketing content marketing and social media marketing proven ability to plan and manage budgets experience in planning and executing events preferred qualifications masters degree proficiency with html content management systems and design software established portfolio of media and pr contacts desire to grow professionally with ongoing education note salary is negotiable upon experience level in order to move forward in the hiring process the predictive index assessment must be completed you will not be considered for hire if this assessment is not taken please see a link here to the predictive index assessment for this job role the assessment takes approximately minutes to complete	1
Career Overview Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Core Strengths Strong organizational skills Seasoned in conflict resolution Active listening skills Energetic work attitude Telephone inquiries specialist Customer service expert Adaptive team player Visual merchandising proficiency Fashion knowledge Opening/closing procedures Telecommunication skills Invoice processing Accomplishments Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Database Maintenance Assisted in the managing of the company database and verified, edited and modified members' information. Product Sales Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages. Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records. Work Experience Consumer Services Advocate June 2014 to January 2015 Company Name － City , State Answered the phones, sent emails, placed orders, spoke with customers, went through troubleshooting tips, and trained new hires. Helped the company grow into a multi branded company. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Guaranteed positive customer experiences and resolved all customer complaints. Account Manager January 2014 to June 2014 Company Name － City , State Answered the phones, made payments, spoke with customers, and contacted mortgage and insurance companies. Assisted my agent in surpassing his sales goal for the month by $30,000. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Guaranteed positive customer experiences and resolved all customer complaints. Developed new customer prospects or referrals. Executed outbound calls to existing customer base resulting in an increase in sales. Generated leads for new sales through telephone and email contact with customers. Customer Service Representative April 2013 to December 2013 Company Name － City , State I answered phones, scheduled appointments, went through troubleshooting tips, and communicated with warranty companies and insurance providers. Communicated all merchandise needs or issues to appropriate supervisors. Accurately logged all daily shipping and receiving orders. Guaranteed positive customer experiences and resolved all customer complaints. Assisted customers with store and product complaints. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Worked under strict deadlines and responded to service requests and emergency call-outs. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Managed quality communication, customer support and product representation for each client. Shipping and Receiving August 2012 to April 2013 Company Name － City , State Answered the phone, shipped out and received all packages and car parts, and worked the front counter. Worked under strict deadlines and responded to service requests and emergency call-outs. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Successfully interacted with customers and retail buyers to expedite orders. Assisted customers with store and product complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Assisted customers in finding out-of-stock items. Developed new customer prospects or referrals. Communicated all merchandise needs or issues to appropriate supervisors. Accurately logged all daily shipping and receiving orders. Stocked and rotated inventory regularly. Hostess and Server June 2011 to August 2012 Company Name － City , State Greeted customers and showed them to their seats Placed orders for customers and served their food accurately and in a timely manner. Assisted customers with store and product complaints. Worked as a team member performing cashier duties, product assistance and cleaning. Prevented store losses using awareness, attention to detail and integrity. Guaranteed positive customer experiences and resolved all customer complaints. Replenished merchandise shelves with items from the stockroom. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Seaman Recruit May 2010 to June 2011 Company Name － City , State Fulfilled the responsibilities of a Seaman Recruit in US Navy basic training program. Selected to lay watch over entire division. Selected as Guidon for my division. Educational Background Associate of Science : Computer Science Southern University － City , State Continuing education in Computer Science High School Diploma : Dance Alabama State University － City , State Continuing education in Dance and Computer Science Student body government representative High School Diploma : Dance , 2008 Alabama School of Fine Arts － City , State Student body government representative 3.7 GPA Skills Cash handling Shipping and receiving Careful and active listener Multi-tasking Professional and friendly	job details level experienced job location neptune ny brooklyn ny position type full time education level year degree description were passionate innovators and problem solvers with entrepreneurship in our dna were driven by a shared commitment to empowering each other through collaboration and pushing ourselves to exceed our customers expectationsand our own minicircuits is a global leader in the design manufacture and distribution of rf and microwave components and integrated assemblies with design manufacturing and sales locations in over countries minicircuits offers product lines comprising over active models minicircuits products are used widely in commercial industrial and military applications including cellular wireless aerospace satellite milspec catvbroadband rfid test instrumentation diagnostic imaging and many more job brief the executive assistant will provide highlevel administrative support to the president reporting directly to the president the executive assistant provides executive support in a oneonone working relationship the executive assistant also serves as a liaison to the board of directors and senior management teams organizes and coordinates executive outreach and external relations efforts and oversees special projects the executive assistant must be creative and enjoy working within an entrepreneurial environment the ideal individual will have the ability to exercise good judgment in a diversity of situations with strong written and verbal communication administrative and organizational skills and the ability to maintain a realistic balance among multiple priorities role objective provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization key responsibilities schedule management develop and maintain a daily calendar of meetings and events for the president with clearly defined meeting objectives prepared in advance responsible for the regular daily review and management revolving day calendar with the president regularly resolves scheduling issues as they arise for the president andor the chairperson when the chairperson is on site or meeting with minicircuits members manages the presidents personal appointments upon request phone calls emails and other written communication screen incoming telephone calls take and deliver accurate messages reroute calls to appropriate department staff as applicable be responsive to emailstextsphone calls with contact outside normal business hours conserve the executives time by reading researching collecting and analyzing information as needed in advance and presenting to president in order to prepare timely responses to critical communications draft and prepare correspondence for internal announcements board meetings and organizations that the executive is involved with prepare word excel powerpoint presentations agendas reports special projects and other documents as required and supported by president office manage the executives contacts meeting management ensure president is prepared in advance for all meetings including briefing material presented in advance in a timely manner for onsite visitors prepare meeting environment including meeting room schedule meeting room preparations refreshment and meals as requested be onsite to welcome the executives guests by greeting them in person and briefing them on the site particulars associated with their visit board of directors and executive actions responsible to work with the president and the chairperson of the board for the development of the annual board and executive meeting calendar responsible for notification of all board of director meetings and related events assists the president in the preparation of board of director presentations and documents assist and manage corporate documentation as required by the board shareholders requiring the attention of the president arrange travel and accommodations for board members and shareholders as requested by the chairperson and the president general manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company performs action followup with associated staff and external third parties as requested by president use discretion confidentiality and good judgment to handle matters represent the company and the executive in a positive light through great followthrough skills and sound judgment complete adhoc projects as assigned such as personal events andor family needs arrange presidents travel and accommodations prepare expense reports qualifications skills and qualifications bachelors degree required years of related experience required in working in an executive assistant role supporting seniorlevel executives ability to function well in a highpaced environment performs additional duties as assigned by executives advanced proficiency in microsoft office outlook word excel and powerpoint ability to communicate effectively and professionally excellent communication and time management skills proven ability to meet deadlines proficient in business english writing flexible hours as dictated by the needs of business for projects and meetings preferred attributes business sense has a strong business sense and can decipher priorities and make sound judgment calls when needed commitment to excellence perform duties at the highest level possible on a consistent basis excellent communicator able to interact with people of all levels in a confident professional manner demonstrate ability and temperament to work with sensitive information team player have teamoriented experience and approach service focus dedicated to meeting the expectations of the president and other senior executives by maintaining effective relationships with interested parties ability to think outside of the box with a sense of urgency	0
Professional Summary To obtain a Merchandising position within a company to provide a style and culture that exudes ones present mindset of the retail industry. Ultimately to provide an excellent customer experience in order to maximize revenues and market share to receive a healthy return on investment. Experience 08/2014 to Current Product Specialists Company Name － City , State Responsibilities for this role include receiving and answering customer inquiries and requests regarding products, orders, pricing and other services offered and providing operational support for Garmin's consumer electronic products and working with customers to determine which products, accessories and plan of action best serves the customer's individual needs. Other responsibilities include: Remain current on changes in policies, procedures, and product offerings Report any and all out-of-line conditions affecting customer satisfaction Develop and maintain department and company image and philosophy to the public Become highly knowledgeable in the specifications, capabilities and operation of Garmin products Answer customer technical inquiries regarding Garmin products via telephone, letters, fax and electronic mail Monitor, document and report failure trends in Garmin equipment Identify and recommend improvements in Garmin products, documentation and procedures Review special circumstances and authorize warranty service when deemed appropriate. 09/2012 to 08/2014 Assistant Manager/Manager Company Name － City , State Deliver premium customer service Driving sales goals to meet and exceed company standards Training and hiring current and new employees Implementing company visual merchandising standards Responsible for paperwork regarding payroll, managing hours, and daily operations Manage employees and set individual goals that allow for personal and growth of business Work with district manager to implement loss prevention standards through weekly audits and customer awareness. 06/2012 to 09/2012 Apparel Sales Lead Company Name － City , State Implementing the merchandise presentation standards and signage of the apparel department to meet company standards and maximize profits Supporting company standards of selling and customer service Assisting the store management team with general supervision in the store in accordance with company policies and procedures including opening and closing the store and front end coverage as assigned Complying with cash office procedures and preparing deposits and balancing cashiers Compliance to loss prevention standards and audit requirements. 07/2010 to 05/2012 Team Scout Coordinator Company Name － City , State Set up in store displays, maintain and change out graphics. Move product to optimize location on floor/shelf. Refresh product presence to ensure full and neat presentation of available inventory. Provide in store support around key marketing programs, initiatives and major product launches Educate retail managers and sales associates on Under Armour in store programs, sales initiatives, product launches and corporate merchandising guidelines Provide a high level of customer service within Under Armour merchandise areas, the location of which within the store to be based on season, launch and/or event. 09/2009 to 07/2010 Footwear Specialist Company Name － City , State Assist customers with footwear needs Knowledge of all types of athletic footwear Stock and remodel footwear sales floor to company standards weekly based on company initiatives and weekly planner. Loss Prevention measures taken daily by daily self audits and weekly shakedowns of stockroom Work closely with management to maximize sales and generate new customers Provide exceptional customer service needs. 12/2006 to 08/2009 Sales Associate / Assistant Manager Company Name － City , State Assist customers with sportswear and equipment needs Achieve daily sales goals through customer satisfaction Stock and remodel store sales floor to emphasize new product and in-season sports. Supervise and train employees on company brand standards through workshops and weekly meetings. Complete daily and weekend ending paperwork to present business results to district manager. Handle daily deposits and store reports. Education 12 2009 Bachelor of Science Hotel and Restaurant Administration Degree : Hospitality University of Central Missouri － City , State GPA: GPA: 3.0 GPA: 3.0 Skills customer satisfaction, customer service, documentation, Driving, electronic mail, fax, graphics, hiring, inventory, letters, Loss Prevention, managing, marketing, meetings, merchandising, office, neat, payroll, philosophy, policies, pricing, receiving, retail, selling, sales, supervision, telephone, workshops	work at icare a subsidiary of humana and answer your calling to help others by supporting the health wellbeing and healing of our members icare is seeking a call center and claims representative to join our growing team this position is in a call center setting and meets the needs of icare members potential enrollees and providers by providing a resource by phone to answer inquiries related to benefits eligibility and claims responsibilities provides program benefit eligibility claims information and describes _i_ care services to existing potential and new members via telephone and in writing provide responses to provider claim inquiries within the designated timeframes including but not limited to claim status including denials and reconsiderations and explanation of payments provides support guidance direction limited education to providers on member eligibility authorizations icare guidelines and provider portal provides limited authorization information of referrals to providers and members research issues and uses judgment for obtaining relevant information develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer member or provider requests and questions are handled appropriately and in a timely manner hours in most cases longer as needed and customer is provided daily status updates until issue addressed documents member information including demographics and contacts made with customers within the trizetto call tracking system required qualifications years of demonstrated customer service experience in a call center setting with a general understanding of health insurance including claims processing and benefits previous experience in medicaid medicare andor commercial health insurance experience in managed health care systems and customer service business practices strong interpersonal skills and ability to work effectively with persons with disabilities and a wide variety of ethnic cultural and socioeconomic backgrounds ability to develop and maintain effective working relationships with providers members other agencies and organizations ability to effectively and satisfactorily resolve member and provider issues within specified timelines possess knowledge and experience of appropriate telephone skills experience in the use of a personal computer and software applications including microsoft windows and microsoft office products effectively manages personal work time and possess strong problemsolving skills and the ability to prioritize customer services issues as needed knowledge skill and ability in implementing customer relations principles and techniques manage complaintsgrievancesappeals and route appropriately for researchresolution associates are required to be fully covid vaccinated or undergo weekly covid testing and wear a face covering while at work the weekly testing will need to be done through an approved vendor and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into an icare facility or work outside of their home preferred qualifications bilingual english spanish preferred previous experience working with microsoft windows including access additional information typical work hoursdays monday through friday pm cstfull time associates enjoy signon bonus medical dental vision and a variety of other supplemental insurances generous pto and paid holidays k retirement savings plan with company match tuition reimbursement worklife balance typical work hoursdays monday through friday pm cst scheduled weekly hours	0
Summary Highly enthusiastic customer service professional with 7 years of client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Strong organizational skills, Customer service expert, Active listening skills, Adaptive team player, Courteous demeanor, also seasoned in conflict resolution with an energetic work attitude. Highlights Creative problem solver Types 45 wpm Call Center Reliable Excellent communication skills Friendly Approachable Exceptional customer service Accomplishments Consistently achieved a 100 % teller balancing average, as well as balanced daily cash drawers and vaults totaling an average of $ 900,000 . Experience Banking Relationship Specialist Jul 2005 to Sep 2011 Company Name － City , State Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Service Customer Service Inbound Call Center Transfer calls to appropriate department when necessary Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Opened and closed personal and business checking, saving, and cd accounts, processed safe deposit box transactions, created cashier checks, entered customer data into chex systems, processed fed ex shipments, filing, answering phones, sending faxes, responsible for making executive decisions regarding new customer relationships. Completed daily incoming and outgoing banking reports. Merchant Teller Dec 2004 to Jul 2005 Company Name － City , State Processed large deposits for merchant customers, assisted with incoming and outgoing courier transactions,. Responsible for balancing accurately on a daily basis. Assisted Operations Manager with teller line, answered phones, filing, and all other duties associated with the position of a Merchant Teller. Teller Jun 2004 to Dec 2004 Company Name － City , State Cashed checks for new and existing customers, processed incoming daily reports, completed mail deposits in dual control. Processed cashiers checks and money orders, processed credit card payments, and all other responsibilities associated with the position of a Teller. Education Associate of Science , Inter Social Behavioral Sciences 2016 Los Angeles Southwest College － City , State , United States Received certificate in Fingerprinting. Skills In and outbound call center, Excellent customer service assistance, Fax, Filing, Answering phones, Type 50 wpm, Microsoft word and excel.	work at icare a subsidiary of humana and answer your calling to help others by supporting the health wellbeing and healing of our members icare is seeking a call center and claims representative to join our growing team this position is in a call center setting and meets the needs of icare members potential enrollees and providers by providing a resource by phone to answer inquiries related to benefits eligibility and claims responsibilities provides program benefit eligibility claims information and describes _i_ care services to existing potential and new members via telephone and in writing provide responses to provider claim inquiries within the designated timeframes including but not limited to claim status including denials and reconsiderations and explanation of payments provides support guidance direction limited education to providers on member eligibility authorizations icare guidelines and provider portal provides limited authorization information of referrals to providers and members research issues and uses judgment for obtaining relevant information develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer member or provider requests and questions are handled appropriately and in a timely manner hours in most cases longer as needed and customer is provided daily status updates until issue addressed documents member information including demographics and contacts made with customers within the trizetto call tracking system required qualifications years of demonstrated customer service experience in a call center setting with a general understanding of health insurance including claims processing and benefits previous experience in medicaid medicare andor commercial health insurance experience in managed health care systems and customer service business practices strong interpersonal skills and ability to work effectively with persons with disabilities and a wide variety of ethnic cultural and socioeconomic backgrounds ability to develop and maintain effective working relationships with providers members other agencies and organizations ability to effectively and satisfactorily resolve member and provider issues within specified timelines possess knowledge and experience of appropriate telephone skills experience in the use of a personal computer and software applications including microsoft windows and microsoft office products effectively manages personal work time and possess strong problemsolving skills and the ability to prioritize customer services issues as needed knowledge skill and ability in implementing customer relations principles and techniques manage complaintsgrievancesappeals and route appropriately for researchresolution associates are required to be fully covid vaccinated or undergo weekly covid testing and wear a face covering while at work the weekly testing will need to be done through an approved vendor and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into an icare facility or work outside of their home preferred qualifications bilingual english spanish preferred previous experience working with microsoft windows including access additional information typical work hoursdays monday through friday pm cstfull time associates enjoy signon bonus medical dental vision and a variety of other supplemental insurances generous pto and paid holidays k retirement savings plan with company match tuition reimbursement worklife balance typical work hoursdays monday through friday pm cst scheduled weekly hours	1
Career Overview A Highly Skilled and Attentive individual seeking a position that provides opportunities for professional growth and development. Extremely motivated individual that will provide prompt, friendly, and professional service at all times. Leadership and Team Building Skill Highlights * Logical and Analytical Thinking Written and Oral Communication * Customer Service Oriented Problem Solving * Motivated Self Starter Critical and Creative Thinking * Over 4 years Medical technician Background Technology Background * Data Processing Functions QUALIFICATIONS Certified Computer Technician * Extremely Customer Service Oriented Highly Reliable Technician * Flexible work schedule Security Clearance * Technology Background Certified Electronic Health Records Specialist Certified Medical Supply Technician Professional Experience March 2013 to Current NC Air Guard Health Services Manager Salary $38,264.88. Performs and directs patient management functions. Interprets communications, directives, and publications. Coordinates release of information functions. Prepares health record copies and abstracts. Coordinates release of information functions. Prepares, files, safe- guards, transfers, and retires health records. Maintains patient locator and suspense files. Prepares, codes, and transmits clinical record cover sheets. Transcribes daily information onto charts. Transcribes physicians' orders, and prepares requests for diagnostic tests, consultations, and referrals. Performs functions to admit, discharge, and transfer patients. Compiles information and prepares reports, graphs, and charts on bed occupancy, staffing, dental health, medical care from civilian sources, and professional activities. Prepares and interprets communications, directives, and publications. Prepares patient-related correspondence and special orders for patient assignment, reassignment, and aeromedical evacuation. Performs procedures for network referrals. Provides claims assistance and counseling to beneficiaries. Performs and manages resource management functions. Prepares financial statements and subsistence stock records. Compiles information, subsistence accounting, and prepares statistical reports. Performs market analysis and business-case analysis. Coordinates Third Party Collection (TPC) activities and prepares necessary reports. Assists in manpower surveys and developing manpower standards. Identifies manpower standard exceptions and deviations. Screens medical records to gather data for medical audits. Analyzes workload and cost data necessary to validate manpower requirements and develops adjustments and projections to support clinical or mission changes. February 2013 to August 2013 NC Air Guard Computer Technician 38,264.88. Performs client-level information technology support functions. Manages hardware and software. Performs configuration, management, and troubleshooting. Removes and replaces components and peripherals to restore system operation. Installs and configures software operating systems and applications. Provides service to end-users for operation, restoration, and configuration of information systems. Reports security incidents and executes corrective security procedures. Performs client-level voice network functions. Manages hardware and software. Performs configuration, management to include adds, moves, changes, and troubleshooting. Plans, schedules, and implements installation and maintenance functions associated with voice systems. Removes and replaces telephone instruments. Reports security incidents and executes corrective security procedures. Performs client-level Personal Wireless Communication Systems (PWCS) functions. Manages hardware, software, and Controlled Cryptographic Items (CCI). Performs configuration management and troubleshooting. Plans, schedules, and implements installation and maintenance functions associated with PWCS. Removes and replaces components and peripherals to restore system operation. Reports security incidents and executes corrective security procedures. Reports spectrum interference incidents. Company Name June 2009 to May 2012 HealthCare Supply Specialist 32,000. Operates and supervises the base medical equipment management office and non-medical material support. Validates and coordinates equipment requests. Monitors expense and investment equipment fund programs. Ensures in-use equipment asset inventories are accomplished and necessary corrective actions and documentation is taken. Provides and monitors non-medical supply and equipment support. Inspects reviews and evaluates medical materiel support. Conducts periodic internal inspections of medical materiel for compliance with policies, procedures and directives. Analyzes reports and records and takes necessary corrective action. Ensures effective support is provided for all customers. Visits supported activities. Performs medical materiel functions. Establishes and ensures timely and efficient management of excess materiel and equipment. Receives and inspects incoming supplies and equipment. Applies special handling procedures for controlled medical items, gases, precious metals, dangerous and hazardous materials and refrigerated or frozen materials. Provides and maintains medical kits and sets. Delivers supplies and equipment to supported activities. Education University of Mount Olive 2014 Bachelors of Science and Business : Health Care Management Skills accounting, business-case, charts, hardware, configuration management, counseling, client, documentation, financial statements, graphs, information systems, information technology, market analysis, materials, office, Monitors, network, operating systems, peripherals, policies, publications, staffing, telephone, troubleshooting	organizationcpmccalifornia pacific med center van ness position overviewassesses diagnoses plans and implements the medical care of patients in collaboration with a physician functions within the full scope of licensure accountable for the assessment coordination delivery and evaluation of nursing care including direct patient care patientfamily education and transitions of care delivers holistic and individualized care to all patients in assigned area develops implements manages an optimal interdisciplinary plan of care that incorporates psychological sociocultural spiritual economic and lifestyle factors fosters and maintains collaborative relationships between patients their familysupport group physicians and other healthcare providers through timely and effective communications adheres to hospital polices industry standards best practices and applicable lawsregulations and codes to promote a quality highly reliable patient experience engages in continuous growth and development in professional advanced nursing practice follows ambulatory care and inpatient standardized procedures protocols policy and procedures regulated by the state of california nurse practice act job description educationgraduate of an accredited school of nursing working knowledge of the healthcare industry safety precaution policies best practices regarding patient care and privacy and changes in localstatefederal regulations possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences including nonmedical people basic knowledge of computer applications such as microsoft office suite word and outlook electronic health record prioritize and delegate assignments and work within standardized policies procedures and scientific methods to achieve objectives and meet deadlines work independently as well as be part of the team including accomplishing multiple tasks in an environment with interruptions identify evaluate and resolve standard problems by selecting appropriate solutions from established options ensure the privacy of each patient s protected health information phi build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives associated topics arnp arnp c assessments board care nurse certified nursing assistant cns gyn midwife rnp	0
Professional Summary Accomplished, creative marketing professional with proven success in graphic design, corporate marketing communications, project and event management and print production management. Recognized for the ability to perform multiple tasks at one time while meeting multiple client needs, completing projects efficiently and within or under budget, and having a high attention to detail. Respected for always setting and meeting high quality standards, being a team player willing to do whatever is needed to get the job done, and building and maintaining honest and loyal relationships. Seeking creative position that will allow me to use my creative abilities and business acumen to bring a brand to life. Core Qualifications Adobe Photoshop, Illustrator and InDesign as well as Microsoft Office programs Powerpoint, Word and Excel. Areas of knowledge and expertise include: Art Direction (design, illustration, photography) Corporate Brand Strategy Graphic Design (proficient in Adobe Creative Suites) Corporate Marketing Communications Creative Print and Digital Content Development Event/Trade Show Management Print Production Management Project Management Experience Marketing Specialist Graphic Designer January 2005 to January 2016 Company Name － City , State Managed strategic direction of corporate brand strategy and creative design for all marketing communications including advertising, digital, sales collateral, trade publications, website, event marketing and training materials. Selected Accomplishments: Drove the process and implementation of the corporate brand strategy throughout all communication avenues and to all target audiences including extensive network of dealers (35 Dealers/250 locations) to maintain brand consistency while increasing brand awareness. Developed and designed all corporate marketing communications including art direction of illustrators, photographers, copywriters/journalists, printers and industry agencies to ensure on time and on budget campaigns. Annual printing budget: $300,000 with an annual increase of 15%. Developed integrated marketing and branding campaigns for all internal corporate meetings and events. Attendance ranging from 10 to 1,000. Marketing budgets ranging from $500 to $250,000. Integrated and managed an on-line literature ordering system increasing the visibility and accessibility of product sales collateral. Includes 150+ skus. Average of 35 orders per month. Built and maintained integral relationships with counterparts at Wirtgen Group headquarters in Germany as well as other Wirtgen Group subsidiaries throughout the world establishing trust and easing overall communications. Coordinated and implemented an on-line registration process for training curriculum that automated the registration process allowing for data collection and reporting of over 9,000 registrants a year. Trained additional employees to implement and maintain the ongoing training schedules/changes. Owner January 2001 to January 2005 Company Name － City , State Selected Accomplishments:. Conceptualized and designed marketing collateral, public relation campaigns, website, advertising, and press releases resulting in an increase in fan base, ticket sales and sponsorship acquisitions. Managed all day-to-day activities including budget planning, hiring of staff, player relations, tryouts, game day operations and merchandising. Finished with winning records in all four seasons including conference title in 2001 and undefeated season, conference title in 2005. Art Director January 2000 to January 2001 Company Name － City , State Established the design department to facilitate integrated marketing communications for increased brand awareness and sales to consumers. Designed and directed the production of fundraising catalog including multiple versions with variable information specific to desired industry. Art Director January 1997 to January 2000 Company Name － City , State Effectively grew design department client base by 20%+ within the first year due to design skills, concept abilities, client relations and vendor management. Established and maintained design clientele throughout three years with company. Varied client base including Wirtgen America, Bridgestone/Firestone, Horizon Music Group and Bonnaroo. PIAS Awards: Best of Category, Award of Excellence and Award of Merit. Graphic Designer January 1995 to January 1996 Company Name － City , State Member of a four person marketing team responsible for design of all marketing material, advertising and packaging for clipper division. Selected Accomplishments: Designed international, multi-language packaging. Trained all incoming designers. Graphic Designer, Senior Graphic Designer, Lead Artist January 1990 to January 1995 Company Name － City , State Manufacturer and distributor of personal care health and beauty products for the store brand industry. Member of an eight-person design team responsible for all corporate marketing material as well as designing personal care product packaging for various US and International clientele. Selected Accomplishments: Piloted the "Traveling Artist" program resulting in an expedited design approval process. Designed multi-language personal care packaging and promotional material for companies such as Walmart, Walgreens and Kroger as well as various international companies. Designed corporate newsletter, presentation slides, sales brochures and POP displays. Promoted multiple times within my tenure. Education Master of Business Administration : Marketing , December 2016 Belmont University, The Jack C. Massey Graduate School of Business － City , State GPA: GPA: 3.86 Marketing GPA: 3.86 Bachelor of Science : Graphic Design The University of Cincinnati － City , State Graphic Design 5 years of work experience with degree. Professional Affiliations Marketing Collateral Chairperson for Wirtgen America Charity Golf Classic benefiting the T.J. Martell Foundation 2007-2015 Marketing Collateral Chairperson for Franklin Wine Festival benefiting Big Brothers Big Sisters of Middle Tennessee 2008-2013 Member of Belmont's Dragon Boat Team benefiting Cumberland River Compact 2014-present Member of and Co-Coach for Women's Softball Team 2000-present Coached Company Co-ed Softball Team 1990-1995 Skills acquisitions, Adobe, Adobe Photoshop, advertising, Artist, Art Direction, brand strategy, branding, brochures, budget planning, budgets, budget, catalog, clipper, concept, Content Development, creative design, clientele, client, client relations, data collection, designing, design software, direction, fundraising, Graphic Design, hiring, illustration, Illustrator, InDesign, marketing, marketing collateral, Marketing Communications, marketing communications, marketing material, meetings, merchandising, Excel, Microsoft Office programs, Powerpoint, Word, network, newsletter, packaging, photography, press releases, Print Production, printers, Project Management, promotional material, publications, reporting, sales, strategic, training materials, vendor management, website	this job description describes this position as entry level but it also requires experience so please dont worry about how it is labeled i often find that jobs that are labeled entry level are often roles that expect more experience than that label this is another fulltime position the schedule is not flexible and based on pst time zone if not this specific role what are your thoughts about the type of role about the job about us circle medical is a venturebacked ycombinator healthcare startup on a mission to bring quality delightful primary care to everyone on the planet built by toptier physicians engineers and designers our medical practice and underlying technology have pioneered how people find and receive care our focus on building directly for our patients and providers to address serious care accessibility issues has enabled us to grow over yearoveryear were now using our most recent round of funding from well health backed by sir li kashing to continue building out our hybrid inclinic and telemedicine model across all fifty states as we enter the hypergrowth phase we are looking for deeply motivated team players who are driven to solve some of the biggest challenges in healthcare so that people can live longer and healthier lives more about us can be found on our website description circle medical is a y combinator and real venturesbacked startup affiliated with ucsf one of the top us hospitals according to us news and world report we are reimagining primary care from the ground up combining technology and artificial intelligence with some of the nations best physicians to deliver a better experience that scales faster and more efficiently than ever before we are seeking a fulltime contracted escalations specialist on our patient experience team to support our physicians and help our usbased patients navigate the complex healthcare system as well as contribute to the growth of our company and product our ideal escalations specialist is extremely comfortable deescalating customers and providing the best solutions in a timely manner youll succeed at this role if you have high levels of patience empathy and effective written and verbal communication if you enjoy helping people doing tasks in a timely manner being accountable and collaborating with a team of remote workers this job is for you this role is contracted engagement and will be a workfromhome role candidates will begin work in august of what youll do own customer escalations from engagement to resolution creating high quality customer support experiences for our patientsserve as the primary touchpoint for patients with inquiries problems or complaints that could not be solved by our patient experience teamdeescalate upset patients quickly calmly and consistentlyprovide feedback to management about customer issuesadvocate for patients and coordinate their care with external organizations such as insurance companies pharmacies and specialiststhink creatively to solve problems standing in the way of patient experience care or outcomesassist with billing and other insurance issueslearn the entire patient experience from start to finish to be able to help patients navigate their medical care with easeexecute complex workflows to ensure high quality patient care and compliance with hippa lawswhat youll bring must have at least year of experience in escalations department where most or all of your time was spent on deescalating upset customers and finding solutions for themeffective communication at a high level and under stresscalm confident and empathetic demeanor when handling customer complaintsability and eagerness to adapt to a fastpaced environment and learn quicklya digital native comfortable with technology and developmentexperience using a computer in your professional careera minimum typing speed of words per minutea passion for excellent customer service and problemsolvingus or canada basedwhat will give you an edge prior experience working remotely working from homeprior experience in a venturebacked healthcare or startuptechnology setting is an assetprior management experience in a hospitalityretail or customer service setting is an assetambition to have a long term career in healthcare is an assetexperience living in the us or using the us healthcare system is an assetschedule this role has a consistent schedule of either tuesday saturday or sunday thursday you may choose the day time shift pstthis would be est or the evening shift pst including multiple breaks compensation in alignment with our values circle medical has transparent salaries based on location san francisco montreal or remote in us and output levels this is a fulltime contracted position with an hourly compensation of usd per hour circle medical is proud to be an equal opportunity workplace we are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or veteran status additional requirements english as a native languagelaptopdesktop computer if you have a pc you will need to have windows pro or pro if you have a mac you will need macos mojave or aboveclosing circle medical is an equal opportunity employer and affirmatively seeks diversity in its workforce circle medical recruits qualified applicants and advances in the employment of its employees without regard to race color religion gender sex sexual orientation gender identity gender expression age disability genetic information ethnic or national origin marital status veteran status or any other status protected by law	0
Summary Motivated professional with exceptional skills as both chef and manager. Over ten years of experience in the restaurant industry. Exceptional leadership and interpersonal skills. Proven ability to succeed in a high-pressure, challenging environment while maintaining a calm demeanor. Expertise in a variety of different cuisines and cooking techniques. Highlights Food Safety and Sanitation Sous vide technique Staff Training and Development Menu Development Batch Cooking Ordering & Receiving Labor & Food Cost Control Experience 04/2014 to 08/2016 Executive Chef Company Name － City , State Co-ordinated and executed meals for various corporate clients; from parties ranging from 20 to 500 guests. Implemented new cooking techniques and organizational protocols to lower food and labor cost. Managed daily kitchen operations; identified and provided solutions for any problem areas. Developed new menus in accordance with guests dietary needs and restrictions; vegan/vegetarian, gluten-free, etc. 06/2012 to 04/2014 Chef/General Manager Company Name － City , State Developed food and beverage menu for a new fast-casual restaurant. Created standardized recipes to maintain quality control. Handled all hiring, training, scheduling and payroll. Provided courteous and informative customer service in an open kitchen format. 06/2009 to 06/2012 Chef de Cuisine Company Name － City , State Worked with executive chef to develop and execute a daily-changing menu in a fine-dining establishment. Tasted and smelled all prepared dishes, and observed color, texture and garnishes. Initiated and maintained relationships with local farmers and ranchers to bring guests the highest quality ingredients while maintaining appropriate food and labor costs. Education 2003 Bachelor of Arts : International Development with a minor in Spanish and Anthropology University of Oregon － City , State , United States Skills Commitment to Quality Well-tuned Palate Communication Fluent in Spanish Team Building Food Science Software: Shopkeep, Excel, Caterease	work at icare a subsidiary of humana and answer your calling to help others by supporting the health wellbeing and healing of our members icare is seeking a call center and claims representative to join our growing team this position is in a call center setting and meets the needs of icare members potential enrollees and providers by providing a resource by phone to answer inquiries related to benefits eligibility and claims responsibilities provides program benefit eligibility claims information and describes _i_ care services to existing potential and new members via telephone and in writing provide responses to provider claim inquiries within the designated timeframes including but not limited to claim status including denials and reconsiderations and explanation of payments provides support guidance direction limited education to providers on member eligibility authorizations icare guidelines and provider portal provides limited authorization information of referrals to providers and members research issues and uses judgment for obtaining relevant information develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer member or provider requests and questions are handled appropriately and in a timely manner hours in most cases longer as needed and customer is provided daily status updates until issue addressed documents member information including demographics and contacts made with customers within the trizetto call tracking system required qualifications years of demonstrated customer service experience in a call center setting with a general understanding of health insurance including claims processing and benefits previous experience in medicaid medicare andor commercial health insurance experience in managed health care systems and customer service business practices strong interpersonal skills and ability to work effectively with persons with disabilities and a wide variety of ethnic cultural and socioeconomic backgrounds ability to develop and maintain effective working relationships with providers members other agencies and organizations ability to effectively and satisfactorily resolve member and provider issues within specified timelines possess knowledge and experience of appropriate telephone skills experience in the use of a personal computer and software applications including microsoft windows and microsoft office products effectively manages personal work time and possess strong problemsolving skills and the ability to prioritize customer services issues as needed knowledge skill and ability in implementing customer relations principles and techniques manage complaintsgrievancesappeals and route appropriately for researchresolution associates are required to be fully covid vaccinated or undergo weekly covid testing and wear a face covering while at work the weekly testing will need to be done through an approved vendor and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into an icare facility or work outside of their home preferred qualifications bilingual english spanish preferred previous experience working with microsoft windows including access additional information typical work hoursdays monday through friday pm cstfull time associates enjoy signon bonus medical dental vision and a variety of other supplemental insurances generous pto and paid holidays k retirement savings plan with company match tuition reimbursement worklife balance typical work hoursdays monday through friday pm cst scheduled weekly hours	1
Professional Summary [Job Title] with management experience and exceptional people skills. Versed in [Skill set 1] and [Skill set 2]. Desires a challenging role as a [Job Title]. Core Qualifications Excellent interpersonal and coaching skills Motivated Recruiting and selection techniques Conscientious Proficient communicator Hiring recommendations Experience Jobs Coordinator / Estimator August 2012 to October 2014 Company Name - City , State Worked directly with Payless manager's in assigned area's with store operation's, PNL shrink, store maintenance, recruiting store staff member's and planning Competitive Analysis Performed competitive analysis to make recommendations for future Payless company growth. Assisted in over 130 Payless ShoeSource store opening's and relocation's to create 3 districts in the Carolina's. Selected by Payless ShoeSource Regional VP to utilize recruiting skill's and store development with the Canadian International expansion team.Promoted to Store Manager after [] months in the Assistant Manager position. Supervised team of base office store staff and their development. Devised a successful recruiting plan for new Payless training supervisor's and store manager's. Awarded "Top Sales Manager of the Year ". Awarded " Best in People Development " Drafted action plans and led meetings with department executives to review project status and proposed changes. Collaborated with cross-functional teams to draft project schedules and plans. Defined project deliverables and monitored status of tasks. Monitored team progress and enforced deadlines. District Manager Trainee July 2012 to July 2012 Company Name - City , State Successfully managed the activities of team members in multiple locations. Area Manager October 2011 to March 2012 Company Name - City , State Successfully managed the activities of store team members in multiple locations. Recruited, managed and mentored an average of 4 new customer service representatives per year. Developed, implemented and monitored programs to maximize customer satisfaction. Developed and managed annual operating budgets for 4 stores locations in Durham, NC. Area Manager / Training Supervisor March 1992 to August 2010 Company Name - City , State Worked closely with the district manager to formulate and build the store brand. Contributed to merchandising ideas at team sale meetings. Addressed and corrected sales staff communication issues in a tactful and effective manner. Analyzed marketing information and translated it into strategic plans. Trained staff to deliver outstanding customer service. Completed weekly schedules according to payroll policies. Trained all new managers on store procedures and policies. Fulfilled customer shipping needs using UPS and USPS methods. Determined staff promotions and demotions, and terminated employees when necessary. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Reorganized the sales floor's in store's to meet company demands. Opened 130 new store location and assisted in recruiting and training new staff. Conducted reference and background checks on all job applicants. Developed creative recruiting strategies that met anticipated staffing needs. Communicated the duties, compensation, benefits and working conditions to all potential candidates. Managed all phases of recruitment, including defining hiring management needs and posting available positions. Developed reports on employee headcount, monthly HR reports and quarterly training reports. Created new employee self-evaluation forms that focused on employee performance, competencies, engagement and development. Assisted management with presentations for business reviews and communications meetings. Researched and recommended new sources for candidate recruiting. Recruited for various positions across multiple sites in the Carolina's Va and Canada. Employed multiple feedback mechanisms and analysis to continuously improve the recruiting process. Thoroughly explained the employee handbook during new employee orientations. Maintained an accurate candidate tracking system. Supplied tools, resources and education to company managers to enhance their skills. Organized all monthly and quarterly reviews for all associates. Conducted and required to conduct 2nd interviews in assigned area to determine employment for all new hires for all store location's based on manager's feedback from 1st interview's of various new hires and their store staffing needs. Office Adminitrator April 2015 to July 2015 Company Name - City , State Planned and executed [project].Effectively controlled the release of proprietary and confidential information for general client lists.Prepared correspondence, accounting and financial documents for analysis. Conducted analysis to address [issue] which led to [positive outcome].Prepared correspondence, accounting and financial documents for analysis. Education Associate of Arts : Business Administration , 1982 Mount Olive College - City , State Business Administration Professional Affiliations Member, Small Business Association (2008 - present) Skills Assistant Manager, benefits, budgets, cash receipts, coaching, interpersonal, Competitive Analysis, customer satisfaction, customer service, forms, functional, Hiring, HR, inventory, marketing, meetings, merchandising, office, communicator, payroll, policies, presentations, progress, reconciling, Recruiting, recruitment, sales, Sales Manager, shipping, staffing, Store Manager, strategic plans, supervisor	posting number position title administrative assistant iii closing date until filled location remote position the public health institute phi is an independent nonprofit organization dedicated to promoting health wellbeing and quality of life for people throughout california across the nation and around the world as one of the largest and most comprehensive public health organizations in the nation we are at the forefront of research and innovations to improve the efficacy of public health statewide nationally and internationally tracing health was launched in response to the public health emergency pandemic of covid our services include contact tracing and scientific support to counties and local health departments our highlytrained employees counsel contacts and connect them to community resources for the successful implementation of quarantine position summary the oregon public health institute improves health advances equity and responds to public health needs in oregon and beyond this position helps us do that by providing administrative and clerical support to the ophi team including its groundbreaking tracing health covid response program reporting to the program administrator the administrative assistant iii provides remote general office support in the areas of fiscal payroll and human resources and assists with specialized projects as needed pay to per hour the typical hiring range for this position is to per hour with an approximate annualized salary of to based on fte the starting wage is determined based on the candidates knowledge skills and experience essential duties responsibilities works under the general direction of the program administrator and supports the ophi and tracing health leadership team providing remote administrative support including attending and scheduling virtual meetings taking minutes coordinating the managers schedule and making appointments schedules meetings in zoom and outlook and sends out meeting invitations and minutes produces letters memos forms and spreadsheets using various software applications that require intermediate to advanced computer skills assists with tracking job announcements and monitors the recruitment process including scheduling interviews and preparing interview packets assists with other hrrelated functions as needed prepares personnel information updates pafs new hire forms etc assists managers in timesheet management in peoplesoft including tracking the submission verification and approval of staff timesheets prepares obtains signatures and submits personnel action forms pafs obtains approval and gathers supporting documentation for purchases and maintains remote office supplies provides timecard and payroll support including speedtypes verification makes travel arrangements for managementleadership and assists with obtaining receipts and supporting documents to process travel expense claims assists with special projects prepares budgetary and financial reports using spreadsheet and database applications performs other duties as assigned qualifications to perform this job successfully an individual must be able to perform each essential duty satisfactorily the requirements listed below are representative of the knowledge skill andor ability required minimum qualifications at least years of administrative andor clerical experience high school diploma or equivalent other qualifications intermediate to advanced computer skills in word excel access powerpoint and outlook ability to maintain a high level of confidentiality ability to perform basic mathematic functions strong administrativeclerical skills including but not limited to virtual file organization meeting support and calendaring excellent oral and written communication skills ability to work independently handle multiple tasks and prioritize multiple assignments strong organizational and filing skills good problemsolving skills ability to work well as a team member excellent analytical skills and written and oral communication skills ability to be creative resourceful trustworthy reliable and discrete ability to exercise initiative and make independent decisions following the standard policies and procedures of the organization as well as exercise discretion and judgment when giving out information to others some college education is preferred important information this is a parttime fte position that is expected to work hoursweek this is a remote timelimited position that is expected to last until approximately december with potential to extend dependent on funding availability fair labor standards act flsa status this position is classified as exempt based on the job duties however based on the fte salary level of the employee or federalstatelocal laws the employee may be classified as nonexempt phi workforce mandatory covid vaccination policy per the phi workforce mandatory covid vaccination policy it is a condition of employment for all domestic based employees to be fully vaccinated for covid unless they are granted a reasonable accommodation under applicable law new hires need to provide proof of full vaccination prior to their start date or apply for an exemptionaccommodation within three business days after their start date depending on the circumstances new hires who do not comply with this policy or who cannot be reasonably accommodated will either have their employment suspended or terminated candidates who are noncompliant will have their offers rescinded eeo statement the public health institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race color sex religion national origin ancestry age marital status pregnancy medical condition including genetic characteristics physical or mental disability veteran status gender identification and expression sexual orientation and to make all employment decisions so as to further this principle of equal employment opportunity to this end the phi will not discriminate against any employee or applicant for employment because of race color sex religion national origin ancestry age marital status pregnancy medical condition including genetic characteristics physical or mental disability veteran status gender identification and expression sexual orientation and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics for further information regarding equal employment opportunity copy and paste the following url into your web browser ada statement the public health institute is committed to providing access and reasonable accommodation in its services programs activities and employment for individuals with disabilities to request disability accommodation in the application process contact the recruitment team at least hours in advance at recruitmentphiorg liremote to apply for any position you must create an account on the public health institutes job application site after creating your account you may search the open positions and apply for the specific position that interests you please note mailed and emailed applications will not be accepted were so pleased the public health institute is an organization you would like to work with do you have questions about this opportunity if so email our recruitment team at recruitmentphiorg	0
Summary Results-driven IT executive management professional with 20 years of experience in diverse industries, including healthcare and marketing. Expertise includes team leadership, technical architecture, training and development, disaster recovery planning, and information protection analysis. Dynamic, resourceful, and extremely driven individual with a deep passion for creating and delivering programs and solutions that empower a team, company, and customer to meet and exceed desired expectations Skills •Infrastructure Management •Data Center Operations •Project Management •Team Building/Coaching •Vendor Management and Negotiation •Budget Management •Policy/Program Development •LAN/WAN, SAN, Firewalls and Routers • Experience Company Name City , State Vice President Information Technology Infrastructure Operations 06/2008 to Current Reduced overall network bandwidth costs over 15%, through ISP consolidation and management. Manages cloud based phone system (8x8) in multiple remote locations as well as on-premise phone systems. Responsible for Infrastructure Operations annual budget, including purchasing new equipment, software licenses, and network equipment. Led, mentored and developed a team of infrastructure engineers, architects, and administrators across multiple geographic locations. Manages multiple datacenters, on premise network and server, and Cloud presence. Responsible for vendor relationships, contracts, negotiating and change management. Successfully migrated over 700 users from three different domain On-Premise Exchange servers to MS Exchange online under single domain. Planning, and executing migration of all on-prem SaaS servers and application to a cloud based solution. Lead, manage, and support all design, development, implementation of infrastructure hardware, software, and network components as well as all disaster recovery and business continuity practices. Currently managing infrastructure and IT Operations in an offshore delivery center. Document and Execute IT policies company wide. Company Name City , State Director of Network Operations 07/2006 to 06/2008 Maintains Nortel BCM telephony servers, including both analog and VoIP phones. Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process. Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications. Build, test, and modify product prototypes using working models or theoretical models constructed with computer simulation. Store, retrieve, and manipulate data for analysis of system capabilities and requirements. Setup, maintained, and monitored over 90 remote branch office locations. Each with internet access and tied back to Chicago office through IPsec tunnel to Cisco ASA. Responsible for Entrapass Security system allowing access to suite doors utilizing ID badge. Setup, configured and supports multiple CRM and ERP Systems (Sage MAS500 and CRM Dynamics), as well as converting QuickBooks DB to Sage MAS 500. Company Name City , State Information Operations Specialist 02/2005 to 07/2006 Responsible for administering Microsoft 2000/2003 environment, consisting of 50 primarily Proliant servers, including patch management, account maintenance, and other general system administration duties. Maintains Cisco Call Manager Application and Unity Server, providing VOIP services to user community. Built new PC deployment image using Symantec Ghost and Intrinsic Swimage, responsible for creating silent install packages for all third party applications. Implemented new backup procedures using Legato Networker tape backup systems and a Qualstar Jukebox, bringing the hospital within HIPAA standards compliance. Company Name City , State Customer Care Representative - Help Desk Technician supporting 09/2003 to 02/2005 Primarily supported LawInContext, BakerMaks, and Client Matter Intake System (CMIS). Active team member providing regression testing of various software builds of a proprietary law document management solution. Administering a Linux based system to host an internal Knowledge Base Portal assisting other help desk agents with daily troubleshooting. Company Name City , State System Administrator 10/1998 to 12/2001 Administered several enterprise servers running a mixed environment including Sun Solaris, Red Hat Linux, FreeBSD, SCO Unix, and Windows NT/2000. Developed and maintained UNIX shell scripts, used to automate daily help desk agent tasks. Selected to attend a 15 week IBM Emerging Leaders workshop that included training in breakthrough thinking, team building, team performance, and managing multiple priorities. Designed and developed UNIX login reauthorization program using C, Shell Scripting, Oracle, and web development resulting in approximately 40,000 unused or unauthorized UNIX logins to be cleared from servers. Company Name City , State Healthcare Systems Specialist 02/1993 to 11/1998 Maintain records of goods ordered and received. Review, evaluate, and approve specifications for issuing and awarding bids. Control purchasing department budgets. Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. Perform data backups and disaster recovery operations. Design, configure, and test computer hardware, networking software and operating system software. Attended Air Force Airman Leadership School, graduating as the honor graduate. Education and Training Bachelor of Science : Computer Science TROY STATE UNIVERSITY , City , State , Montgomery Associate of Science : Healthcare Systems Community College of the Air Force , City , State , Montgomery	job title systems administrator job location onsite offsite wage range to job number administrator our client is seeking a systems administrator to focus on windows and vmware server administration server patches and vulnerability remediation the ideal candidate will be responsible for installation maintenance and troubleshooting of virtual and physical servers other duties will include providing desktop support to end users on premise or working remotely this position will be offsite and onsite or as needed duties also include install and evaluate thirdparty software tools and operating systems install system enhancements and assists in hardware software and data utilization analysis to ensure maximum efficiency and effective use work with system developers testers network engineers and client representatives to support and improve processing efficiency through systems and business process improvements maintain or create as needed technical process documentation apply corporate standard systems development methodology and project management concepts appropriately to ensure systems and business goals are met or exceeded understand the business unit drivers and implements projects enhancements and processes to support business goals will be required to work flexible hours and carry off hours duty pager in a rotation with other team members requirements bachelors degree in related field five years experience with microsoft windows and vmware strong skills with tcp ip and shell scripting preferred a strong team player that can also work independently experience in complex computer system problem solving and performance tuning equal opportunity employer veterans disabled while an hourly range is posted for this position an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to jobrelated knowledge skills and qualifications education and experience as compared to others in the organization doing substantially similar work if applicable and market and business considerations benefits offered include medical dental and vision benefits dependent care flexible spending account k plan voluntary life short term disability whole life term life accident and critical illness coverage employee assistance program sick leave in accordance with regulation benefits may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions last updated	0
Professional Summary Lead emergency department training officer at NMH in Chicago Core Qualifications Professional Summary - Food service professional with 6 plus years of restaurant experience adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Highly proactive customer service specialist. Driven, dedicated, and hardworking individual offering focused leadership and operational knowledge. Service-orientated Inventory control and record keeping Dynamic, Friendly restaurant host Natural leader Food service background Strong work ethic Passion for customer satisfaction Conflict resolution techniques Experience Main Chef Company Name － City , State Responsible for the well being and security of the client, staff, site, and/or property. Led and directed team members on effective methods, operations and procedures.Maintained a safe working and guest environment to reduce the risk of injury andaccidents. Carefully trained and supervised staff.Promoted high levels of excellent customer service daily. Insured accurate reports were produced and standards always met.Promoted positivity and professionalism daily. Organized special events in the restaurant, including receptions, promotions andcorporate luncheons. Clearly and promptly communicated pertinent information to staff, such as largereservations or last minute menu changes. Interacted positively with customers while promoting restaurant facilities andservices. Correctly calculated inventory and ordered appropriate supplies.Carefully trained new employees and supervised staff in back of house and dinningarea. Recognized and formally acknowledged outstanding staff performance to boostcompany morale and productivity. Actively participated in ongoing customer service programs to build sales andrapport in the community. Promoted a positive atmosphere and went above and beyond to guarantee eachcustomer received exceptional food and service. Led and directed team members on effective methods, operations and procedures. Maintained a safe working and guest environment to reduce the risk of injury andaccidents. Quickly identified problem situations and skillfully resolved incidents. Assistant General Manager Company Name － City , State Ensures high customer service is kept steady and promotes a positive environment for employee as well as customer. Responsible for the daily outcome for the restaurant. Ensures goals are met at a timely and respectable manner. Ensures proper documentation of daily activities as well as miscellaneous expenses are properly handled. Responsible for the interview and hiring processes for the company. Promotes a "can do" attitude in all employees and drives them for successes. Follows proper protocol to maintain a safe and orderly working environment. Provides a helpful learning environment for potential promotion. Main prep, Cook Company Name － City , State Prepared food items consistently and in compliance with recipes, portioning,cooking and waste control guidelines. Verified proper portion sizes and consistently attained high food quality standards.Instructed new staff in proper food preparation, food storage, use of kitchenequipment and utensils, sanitation and safety issues. Actively involved in cost control, sanitation, menu development, training,recruitment, private dining and catering. Regularly interacted with guests to obtain feedback on product quality and servicelevels. Achieved and exceeded performance, budget and team goals. Maintained smooth and timely operations in preparation and delivery of meals andkitchen sanitation. Inspected kitchens to observe food preparation quality and service, food appearanceand cleanliness of production and service areas. Properly labeled and stored all raw food ingredients including produce, meat, fish,poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator,freezer or cooler. Changed and sanitized all cutting boards, benches and surfaces when beginning anew task to avoid cross-contamination. Cooked and served food and meals in accordance with planned menus, diet plans,recipes, portions, temperature control procedures and facility policies.Practiced safe food handling procedures at all times. Education Associate of Applied Science EMT/Paramedic Malcolm X College - Chicago, IL EMT/Paramedic Paramedic and Emergency Responder coursework, Hands-on coursework in Disaster and Emergency Management, EMT-I Certificate class series, Coursework in Human Anatomy and Physiology Skills Conflict resolution, cost control, excellent customer service,customer service specialist, documentation,Inventory control, leadership, team leader, safety. Fast learner, goal driven, MicroSoft office proficient	job details level experienced job location neptune ny brooklyn ny position type full time education level year degree description were passionate innovators and problem solvers with entrepreneurship in our dna were driven by a shared commitment to empowering each other through collaboration and pushing ourselves to exceed our customers expectationsand our own minicircuits is a global leader in the design manufacture and distribution of rf and microwave components and integrated assemblies with design manufacturing and sales locations in over countries minicircuits offers product lines comprising over active models minicircuits products are used widely in commercial industrial and military applications including cellular wireless aerospace satellite milspec catvbroadband rfid test instrumentation diagnostic imaging and many more job brief the executive assistant will provide highlevel administrative support to the president reporting directly to the president the executive assistant provides executive support in a oneonone working relationship the executive assistant also serves as a liaison to the board of directors and senior management teams organizes and coordinates executive outreach and external relations efforts and oversees special projects the executive assistant must be creative and enjoy working within an entrepreneurial environment the ideal individual will have the ability to exercise good judgment in a diversity of situations with strong written and verbal communication administrative and organizational skills and the ability to maintain a realistic balance among multiple priorities role objective provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization key responsibilities schedule management develop and maintain a daily calendar of meetings and events for the president with clearly defined meeting objectives prepared in advance responsible for the regular daily review and management revolving day calendar with the president regularly resolves scheduling issues as they arise for the president andor the chairperson when the chairperson is on site or meeting with minicircuits members manages the presidents personal appointments upon request phone calls emails and other written communication screen incoming telephone calls take and deliver accurate messages reroute calls to appropriate department staff as applicable be responsive to emailstextsphone calls with contact outside normal business hours conserve the executives time by reading researching collecting and analyzing information as needed in advance and presenting to president in order to prepare timely responses to critical communications draft and prepare correspondence for internal announcements board meetings and organizations that the executive is involved with prepare word excel powerpoint presentations agendas reports special projects and other documents as required and supported by president office manage the executives contacts meeting management ensure president is prepared in advance for all meetings including briefing material presented in advance in a timely manner for onsite visitors prepare meeting environment including meeting room schedule meeting room preparations refreshment and meals as requested be onsite to welcome the executives guests by greeting them in person and briefing them on the site particulars associated with their visit board of directors and executive actions responsible to work with the president and the chairperson of the board for the development of the annual board and executive meeting calendar responsible for notification of all board of director meetings and related events assists the president in the preparation of board of director presentations and documents assist and manage corporate documentation as required by the board shareholders requiring the attention of the president arrange travel and accommodations for board members and shareholders as requested by the chairperson and the president general manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company performs action followup with associated staff and external third parties as requested by president use discretion confidentiality and good judgment to handle matters represent the company and the executive in a positive light through great followthrough skills and sound judgment complete adhoc projects as assigned such as personal events andor family needs arrange presidents travel and accommodations prepare expense reports qualifications skills and qualifications bachelors degree required years of related experience required in working in an executive assistant role supporting seniorlevel executives ability to function well in a highpaced environment performs additional duties as assigned by executives advanced proficiency in microsoft office outlook word excel and powerpoint ability to communicate effectively and professionally excellent communication and time management skills proven ability to meet deadlines proficient in business english writing flexible hours as dictated by the needs of business for projects and meetings preferred attributes business sense has a strong business sense and can decipher priorities and make sound judgment calls when needed commitment to excellence perform duties at the highest level possible on a consistent basis excellent communicator able to interact with people of all levels in a confident professional manner demonstrate ability and temperament to work with sensitive information team player have teamoriented experience and approach service focus dedicated to meeting the expectations of the president and other senior executives by maintaining effective relationships with interested parties ability to think outside of the box with a sense of urgency	0
Professional Summary An innovative, customer-oriented Healthcare Administrator with a background in primary care and experience supporting a team of physicians in a busy medical office. Expertise includes verifying insurance coverage, records reviews, marketing and schedule maintenance. Searching for a leadership role in a team oriented company. Education Bachelor of Science : Healthcare Administration Pennsylvania College of Health Sciences 2017 City , State Coursework in Epidemiology Coursework in Statistics Coursework in Health Care Policy & Planning Coursework in Ethical Issues in Health Care High School Diploma Northeastern High School 2010 City , State Recipient of the York Alumnae Chapter of Delta Sigma Theta Academic Award Scholarship Assistant Editor of the Literary & Art Magazine President of Diversity Club Member of Cure Finders Club Presidential Classroom Alumna Core Qualifications Superb communication skills Excellent interpersonal skills Conflict resolution skills Customer and personal service Medical Terminology Event planning and coordination Budgeting and financial management Microsoft Office Suite Multitasking Problem-solving Self-starter Accomplished leader Knowledge of Medicare, Medicaid, EEOC, HIPPA, FMLA & ADA Management & Marketing experience Efficient under pressure Cultural awareness and sensitivity Strong work ethic Team player with positive attitude Writing and grammar knowledge Detailed Oriented Strong analytic skills Deadline-driven Professional Experience Healthcare Marketing Specialist City , State Company Name / Jul 2017 to Current Analyzed performance of marketing program to identify the best opportunities for optimization. Established production schedules and communicated project to stakeholders. Increased patient traffic by 5% Managed all social media forums, including the company website, social networking applications and message boards. Healthcare Admin Intern City , State Company Name / Feb 2017 to Jun 2017 Scheduled appointments and registered patients. Recorded and filed patient data and medical records. Demonstrated analytical and problem-solving ability to addressing barriers. Directed patient flow during practice hours, minimizing patient wait time. Oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs. Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care. Developed the design and execution of a program that contributed to 5% growth of the organization. Call Center Representitive City , State Company Name / Jun 2016 to Sep 2016 Demonstrated mastery of customer service call script within specified time frames. Maintained up-to-date records at all times. Provided cross training to 4 staff members. Facilitated information flow between customer service, account management operations, quality assurance, training and payroll departments to guarantee call center objectives were met. Customer Service Representative City , State Company Name / Jun 2015 to Sep 2015 Demonstrated mastery of customer service call script within specified time frames. Maintained up-to-date records at all times. Built customer loyalty by placing follow-up calls for customers who reported product issues. Formulated and enforced Service Center policies, procedures and quality assurance measures. Sales Associate City , State Company Name / Jun 2014 to Jan 2016 Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or Recommend, select, and help locate or obtain merchandise based on customer needs and/or desires. Optical price scanners. Bag or package purchases and wrap gifts. Exchange merchandise for customers and accept returns. Clean shelves, counters, and tables. Front Desk Assistant City , State Company Name / Sep 2013 to May 2015 Handled incoming and outgoing correspondence, including mail, email and faxes. Answer queries regarding computers. Drafted and typed grammatically correct office memos. Managing test reminder calls, photocopied all correspondence, documents and other printed materials. Retail Customer Service Associate City , State Company Name / May 2011 to Aug 2011 Greet customers entering establishments. Assist customers by providing information and resolving their complaints. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Open and close cash registers. Performing tasks such as counting money, separating charge slips, coupons and vouchers. Place special orders or call other stores to find desired items. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Kept current on market and product trends to effectively answer customer questions. Technical Skills Electronic Medical Database Microsoft PowerPoint Microsoft Excel Microsoft Word Microsoft Publisher Adobe Dream Weaver Adobe Photoshop Microsoft Outlook Windows Adobe Premiere Adobe Acrobat GIMP Adobe Reader Community Service Food Drive, Mount of Salvation Church, 2012 Volunteer, ECO City Farms, 2014 Socktober Drive, Mount of Salvation Church, 2015 Dining Room Volunteer, So Others Can Eat (SOME), 2016 Volunteer, White Rose Senior Center, 2016 - 2017	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	1
Summary Experienced Interior Designer with a diverse knowledge base of design styles and techniques after living and working in different parts of the world. Proven skills in sales and project management. Successful at listening to the needs of the client and collaborating on a creative vision. Drafting in CAD, produce 3D renderings and monitor installations is part of my every day job. A team player who is an expert at m ultitasking and work under pressure to meet deadlines. Open for a position in the field of Interior Architecture and Design. Highlights ArchiCAD Cabinet Vision 3D Studio Max Adobe Photoshop MS Office Design Adobe InDesign Languages: English & Swedish Conceptual Design Space Planning Construction Documents Drafting Cost Management FFE 3D Rendering Experience 09/2015 - Current Company Name － City , State Senior Interior Designer Conferring with clients to determine their specific needs. Create design concepts and space planning depending on client's needs and budget. Drafting and create shop drawings in CAD. Monitor installation process and service. Expert at multitasking, handling several projects simultaneously. 08/2012 - 08/2014 Company Name － City , State Owner / Freelance Designer Worked as a freelance designer drafting in ArchiCAD and producing 3D renderings to designers and clients. 01/2010 - 07/2011 Company Name － City , State Owner/ Freelance Designer Worked as a freelance designer focusing on space planning and FFE serving the Expat community in Shanghai. Furniture Design and sourcing. Education 2014 Academy of Art City , State Master of Fine Art : Interior Architecture and Design Interior Architecture and Design Skills CAD drafter, 3D Rendering, Space planning, FFE, Sales, Project Finance, Project Management, Multitasking, Team player, soon NCIDQ certified, beginner in Golf and expert Skier. Professional Affiliations ASID - Allied Member IIDA - Associate Member	agency civil service department of title test center monitor occupational category no preference salary grade hourly bargaining unit none listed salary range from to hourly employment type per diem appointment type temporary jurisdictional class unclassified service travel percentage workweek other see below other explanation saturday or sunday of the test date typically hours or less an exam an exam is not held every saturday or sunday no hours per week varies hours per week workday from am to pm flextime allowed no mandatory overtime no compressed workweek allowed no telecommuting allowed no county new york street address stanton st new york bedford ave brooklyn fort greene pl brooklyn flatbush ave brooklyn ave brooklyn university ave bronx city brooklyn state ny zip code minimum qualifications possession of a high school diploma or ged ability to operate a personal computer and perform basic computer functions ability to read communicate effectively with others and be able to speak confidently in front of large groups of people ability to work with a diverse population in a calm and courteous manner under stressful conditions duties description the civil service test monitor may be assigned to a test room or to a facility hallway and is responsible for the security of test materials and the administration of civil service examinations to candidates in a designated area the duties of the test monitor will include understanding and complying with all examination guidelines policies and procedures reading routine instructions to candidates and providing aide to examinees in the administration of their examinations assisting in the distribution of exam materials to candidates as well as the collection and accounting of all associated test material from candidates upon completion of their examination assisting in the set up and distribution of computer testing devices chromebooks to candidates as well as assisting candidates with logging into and completing the submission of their exams if necessary utilizing software to virtually proctor candidates in a remote setting completing all required paperwork for the various exams that are administered reporting any suspected irregularities or discrepancies performing other duties as assigned travel will be required throughout the school districts additional comments candidates will be required to work at testing sites at all locations including new york city brooklyn and bronx some positions may require additional credentials or a background check to verify your identity name dcs monitors telephone fax email address dcsmonitorscsnygov address street agency building empire state plaza city albany state ny zip code notes on applying if interested please submit a copy of your cover letter resume please include the vacancy id number in your cover letter or subject line of your email	1
Summary A customer service representative in the hospitality industry seeking employment with a well-established company to further build my experience in the hospitality industry, with the skills I've learnt as a medical assistant and also my prior experience in the service industry. My goal is to ensure positive and safe travels. Highlights Cheerful and energetic Effective team player Flexible scheduling Dependable and reliable Active listening Verbal/written communication Experience 06/2016 to Current Sales Representative Company Name － City , State Compiled reports, such as cash receipts, customer-bill charges, and sales for accounting and management purposes, or supervised clerical workers preparing reports. Dealt tactfully and effectively with difficult customers. Proven performer with demonstrated ability to gain account loyalty and win preferential treatment for products. Wrote proposals and assisted customers in developing an appropriate marketing campaign or program based on individual goals. Researched previous customer advertising to determine viable customers to meet sales quotas and identify potential customers for upcoming special advertising sections. Developed and managed promotional activities aimed at enhancing product awareness. Generated new accounts and built annual revenues. Ensured that distribution, merchandising, and price-point objectives were achieved. 02/2016 to Current Bar tender Company Name － City , State Analyzed customer requirements for future products. Dealt tactfully and effectively with difficult customers. Communicated with customers daily. Communicated information clearly and accurately. Committed to the assistance and support of others while maintaining a cheerful and helpful attitude. Successfully assisted customers in merchandise selection. Trained in and maintained excellent interpersonal and communication skills that complement proven creative problem solving capabilities. Trained both new and existing personnel in company customer service protocol. Developed credibility and confidence with customers. Analyzed problems and anticipated customers' needs. 04/2014 to 02/2016 Server/bar tender Company Name － City , State Analyzed customer requirements for future products. Greeted customers, answered inquiries, provided information, resolved problems, and handled various administrative activities. Directed administrative operations for the hectic reception area. Displayed professionalism and product knowledge, which contributed to an increase in inquiry-to-order capture rate. Interacted with customers extensively to maintain customer satisfaction. Originated customized order intake process to meet customers' specific ordering needs, improving delivery performance and optimizing customer satisfaction. Analyzed customer requirements for future products. Communicated with customers daily. Communicated information clearly and accurately. Committed to the assistance and support of others while maintaining a cheerful and helpful attitude. Successfully assisted customers in merchandise selection. Trained both new and existing personnel in company customer service protocol. Analyzed problems and anticipated customers' needs. 06/2013 to 01/2014 Crew member Company Name － City , State Dealt tactfully and effectively with difficult customers.Communicated with customers daily.Communicated information clearly and accurately.Committed to the assistance and support of others while maintaining a cheerful and helpful attitude.Assessed client needs and recommended appropriate products or modifications.Complete knowledge of federal credit card regulations.Successfully assisted customers in merchandise selection.Successfully pacified hostile or antagonistic callers and negotiated a mutually agreeable solution by patiently providing alternatives to reconcile the customer's needs with the company's objectives.Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective communications skills, and work well with others at all levels. Offered management position, but had to resign due to school scheduling. 10/2012 to 03/2013 Care giver Company Name － City , State Provided clinical care encompassing both acute and chronic medical conditions and injuries, admissions, discharge summaries, and managing the hypertension clinic. Performed histories and physical examinations. Assessed and managed common patient illnesses. Performed tests and treatments on both pediatric and adult patients including suturing, splinting and gynecological examinations. Discussed cases with physician and other health professionals to prepare comprehensive patient care plan. Providing home care and also running errands.List your most significant achievements. Include accomplishments and skills that directly support your career summary including keywords. Select Sample Phrases for recommendations. Select Expert Advice for best practices Education 2011 High School Diploma East Gaston High － City , State , USA 2012 Medical Assistant King's College － City , State , USA Completed an accelerated degree program with King's College as a medical assistant taking a year. Maintaining to keep me on the dean's list each semester by completing many courses including Microsoft Word and professionalism courses. Skills Work well as a team member or independently. Performed sales, marketing, and market trends research, identified and tested markets, set-up prospect database, developed marketing campaign, and handled follow-up. Rapidly mastered new product data. Performed outstanding customer relationship management, ensuring educated clients, customized products and services and creative, turnkey solutions. Mediation and problem solving skills. Issued return authorizations and processed credits and rebills to resolve shipping discrepancies and invoicing errors. Conducted personalized tours for new employees as part of the orientation program. Promptly answered telephone calls to reflect professional corporate image. Verified quote system data with customer orders to ensure accurate processing. Researched and created vendor records to insure compliance. Developed a thorough understanding of operating cash registers, automatic ticket issue machines, and other computerized equipment within the store. Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.	job summary the account executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory primary services include coax delivered internet video and voice ancillary services include custom hosting desktop security data backup data storage toll free additional email addresses static ips and more the ae achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers the ae is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale the ae is responsible for the development and implementation of a territory plan under the instruction of the sales manager which is designed to expand the customer base within their assigned territory the ae is focused on generating new internet voice and video customers major duties and responsibilities actively and consistently support all efforts to simplify and enhance the customer experience place orders through order management software work with account coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders contracts billing forms and sales reports are accurate and submitted in a timely manner hand off customer service and nonsales related client inquiries to the customer service department focus on selling have a complete understanding of spectrum business coax services rates individual and bundled and applicable taxes demonstrate selling skills and product knowledge practice selling skills with other account executives regularly read sales books and take sales courses to learn new sales techniques practice and implement new sales techniques regularly maintain accurate records of all sales and prospecting activities including sales calls presentations closed sales and followup activities within assigned territory including the use of salesforcecom to maintain accurate records to maximize territory potential meet and exceed performance standards as defined by the department standards of performance sop and the spectrum way sales model attend and participate in sales meetings as established by management required qualifications skillsabilities and knowledge ability to read write speak and understand english knowledge of communications technologies and services with an emphasis on telephone and internet fundamentals valid drivers license with a satisfactory driving record education bachelors degree in business marketing or related field or equivalent experience preferred qualifications related work experience outside sales experience in a high transaction short closing cycle model preferred years business to business sales experience preferred proven sales history of meeting or exceeding targets preferred working conditions office environment and or outside environment with exposure to inclement weather exposure to moderate noise levels physical and mental requirements physical requirements vision ability close vision peripheral vision and ability to adjust focus mental requirements ability to communicate orally and in writing in clear and straightforward manner ability to maintain confidentiality ability to prioritize and organize effectively ability to use personal computer and software applications	1
Experience Lead Pharmacy Technician Advocate - Supervisor June 2005 to Current Company Name － City , State Assist pharmacist in provision of pharmaceutical care by reviewing, collecting, and entering data used by pharmacists. Directly supervise the pharmacy technicians to keep a constant flow. Accountable for managing the day to day activities of the technician staff, scheduling technicians, and providing staff development. Under the supervision of a licensed pharmacist, I assist in the various activities of the pharmacy department such as maintaining functions in accordance with standard written procedures and enter prescriptions in NRX program. Prepare pharmaceuticals for dispensing to patients by compounding products combining several ingredients after review of calculations and measurements by a licensed pharmacist as needed. Assist Business Pharmacy Manager with daily drug orders for all accounts, over the counter, pharmacy retail and 340b. Assist in inventory control, reconcile receiving and checking in orders as requested. Stock medication on shelves, rotation of stock, check for outdated medications, and process returns. Answer multi line phones, register patients and deliver superb customer service. Case Management and advocate on behalf of the patient to promptly and effectively order medications from pharmaceutical companies. Conduct patient intake interview and applications upon applying. Assist patients in properly completing documentation for entrance in to Medication Assistance Program. Properly maintain patient status in program by completing filing, referrals, and data entry. Apply for such programs in a timely manner and track eligibility status for determined program, complete renewal process. Inform patients with other community resources available for assistance. Major responsibilities include but are not limited to leadership, quality, improvement, orientation and training, and projects. Compute in-depth mathematical skills necessary to accurately calculate fractions, ratios, percentages and totals. Work in collaboration with the Director of Pharmacy to meet departmental goals and objectives. Superb communication skills necessary to follow verbal and written instructions including the ability to understand technical and pharmaceutical terminology. Fill and Update Lists using the department computer, record keeping techniques including upkeep of inventory of pharmaceuticals stock. Restaurant Manager August 2002 to April 2005 Company Name － City , State Ensured that the restaurant operated efficiently and profitably while maintaining its reputation and ethos. Coordinated a variety of activities while handling the business performance to maintain high standards of food, service, and health and safety requirements. Combined strategic planning and day-to-day management activities, such as shift pattern organization, particularly in marketing and business development. Created and executed plans for restaurant sales, profit and staff development along with budget setting. Developed weekly and monthly food planning and coordinating menus to keep up with the fast-paced, highly demanding industry. Clinic Clerk December 2000 to August 2002 Company Name － City , State Promptly schedule or check in and check out patients for appointments or make specialty and referral appointments. Maintain all medical records up to date and send to other medical facilities upon request. Collect, handle, and process medical insurance, accept co-pays and payments for clinic visits. Set up new charts and prepare for the following day. Assist in handling management functions to maintain a constant streamline Receive, organize and preserve vital patient information in an orderly manner Make certain stationary and basic office equipment available at all times Maintain calendar for doctors of their visits, schedules, appointments and seminars In house translator for patients, physicians and nurses. Education Bachelors : Behavior Science , March 2015 Bellevue University － City , State Behavior Science National Pharmacy Technician Certification (PTCB) 2012-Present *Certification for Nebraska Pharmacy Technician : General Studies , 2012 Metro Community College － City , State General Studies Skills streamline, basic, budget, business development, Maintain calendar, Case Management, charts, communication skills, customer service, data entry, documentation, fast, filing, insurance, inventory, inventory control, leadership, Director, managing, marketing, office equipment, Assist patients, Pharmacy Technician, profit, quality, receiving, record keeping, retail, safety, sales, scheduling, seminars, staff development, strategic planning, supervision, technician, phones, translator, written	work at icare a subsidiary of humana and answer your calling to help others by supporting the health wellbeing and healing of our members icare is seeking a call center and claims representative to join our growing team this position is in a call center setting and meets the needs of icare members potential enrollees and providers by providing a resource by phone to answer inquiries related to benefits eligibility and claims responsibilities provides program benefit eligibility claims information and describes _i_ care services to existing potential and new members via telephone and in writing provide responses to provider claim inquiries within the designated timeframes including but not limited to claim status including denials and reconsiderations and explanation of payments provides support guidance direction limited education to providers on member eligibility authorizations icare guidelines and provider portal provides limited authorization information of referrals to providers and members research issues and uses judgment for obtaining relevant information develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer member or provider requests and questions are handled appropriately and in a timely manner hours in most cases longer as needed and customer is provided daily status updates until issue addressed documents member information including demographics and contacts made with customers within the trizetto call tracking system required qualifications years of demonstrated customer service experience in a call center setting with a general understanding of health insurance including claims processing and benefits previous experience in medicaid medicare andor commercial health insurance experience in managed health care systems and customer service business practices strong interpersonal skills and ability to work effectively with persons with disabilities and a wide variety of ethnic cultural and socioeconomic backgrounds ability to develop and maintain effective working relationships with providers members other agencies and organizations ability to effectively and satisfactorily resolve member and provider issues within specified timelines possess knowledge and experience of appropriate telephone skills experience in the use of a personal computer and software applications including microsoft windows and microsoft office products effectively manages personal work time and possess strong problemsolving skills and the ability to prioritize customer services issues as needed knowledge skill and ability in implementing customer relations principles and techniques manage complaintsgrievancesappeals and route appropriately for researchresolution associates are required to be fully covid vaccinated or undergo weekly covid testing and wear a face covering while at work the weekly testing will need to be done through an approved vendor and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into an icare facility or work outside of their home preferred qualifications bilingual english spanish preferred previous experience working with microsoft windows including access additional information typical work hoursdays monday through friday pm cstfull time associates enjoy signon bonus medical dental vision and a variety of other supplemental insurances generous pto and paid holidays k retirement savings plan with company match tuition reimbursement worklife balance typical work hoursdays monday through friday pm cst scheduled weekly hours	0
Highlights SKILL SUMMARY I have well developed Time Management skills I work to a very high standard, with an eye for detail, goal orientated. I have excellent communicate skills I establish and maintain effective cooperative working relationships with people of all levels I am enthusiastic, passionate, motivated, honest & a reliable team player I work from a Strength base focused in problem solving I have well developed computer skills in MS Office, Excel, Power Point and Internet. I actively look for opportunities to develop my skill base. Experience Project Coordinator Current Company Name Develop/maintain project schedule information - using MS Project 2013 managing day to day work priorities of the project manager and the team facilitating project resources - using Demand & Supply tool Develop/maintain risk registers and escalating issues - using communication with stakeholders managing the budget for the project - using SAP Guri facilitate meetings event management for training, meetings for the team and stakeholders Monthly reporting to Investment board and Portfolio Office Previous Telecom NZ Ltd - Business Process Co-ordinator: set up new WBSE for Capex and Opex Projects arrange set up new activity codes for new employees Health & Safety rep for the team coordinate staff moving to a new building Set new contractors up equipment, access to network & buildings maintain contractor details e.g. end dates/extensions create and manage Purchase Orders for contractor payments arrange travel & accommodation for managers event management - catering, bookings & rooms team purchases for team manage access to online documents system coordination of meetings: agenda preparation, audio & video conference set up & minute taking Project Manager - Birthright Wellington: The purpose was to project manage a pilot to enhance working relationships with the Government Department - Child Youth & Family and non-Government agencies that worked closely with families and children by: establishing the Differential Response principals and strengthen collaboration with agencies facilitate cross agency training to up-skill workers in Government and non-Government agencies. develop and implement a new way of working communication with stakeholders managing the budget for the project Te Rito Co-ordinator: co-ordinate and facilitate groups assess, monitor and input Police reported family violence incidents facilitate case management meetings agencies. Organise and facilitate monthly networking meetings set strategic plan ◦ project manage plan for coming year ◦ monitor it on a three monthly basis. project manage Community Action Fund ◦ media and awareness campaigns ◦ ran weekly half hour radio show with guest speakers from agencies ◦ Organise events day activities. Quarterly reporting to Ministry of Social Development ◦ monthly reporting to management group ◦ Wellington Ending Abuse & Violence board of trustees managing the budget for the project Strengthening Families (SF) Co-ordinator - Hutt Valley. Convene, facilitate and monitor SF Meetings from initial meeting and all reviews until closure. Maintain & record meeting information as well as review details in an effective and timely manner. Write reports and monitor statistics monthly for management team. Promote and present SF process to government & community agencies Organise, deliver facilitation training to staff Co-ordinating / Supervise Facilitation staff members Undertake project work that is needed in the community, where SF can be of assistance to families/whanau and young people. Maintain a small discretionary fund. Teller / Investment Advisor Co-ordinator 07/1996 to 12/1999 Company Name Head Teller/ Teller Duties Take care of trust money, order & send back cash as required, balancing daily cash Provide quality customers service, promoting bank products Reconcile ATM Machine Co-ordinate Advisors throughout the country Organise venues, accommodation, travel & catering Make up Induction packs & arrange all stationery for new Advisors Do Monthly statistics on each Advisor & Quarterly Reports Check Investment plans written by Advisors & return them for the client within timeframe. LINZ - Customer service, WINZ Call Centre, Wine & Food 01/1989 to 01/1996 Company Name From 1989 to 1996 I worked in a different number of positions to fit my lifestyle as I was raising a young family. This included Ministry of Justice-payroll, Superannuation Services, Westpac- support service, National Bank-updating customers information project work, LINZ - Customer service, WINZ Call Centre, Wine & Food tasting, Volunteer Community Work - Women's Refuge Crisis Line and Victim Support. Education Diploma : Health & Human Development, Frontline Management 2012 MS project Task Management 2010 March 2012 NZ Certificate in Frontline Management Facilitating Adult Learning & Training papers Presenting with Impact Treaty of Waitangi Social Policy papers Client centred Practice Skills for Life First Aid Course Privacy & Official Information Act Group Facilitation Facilitation & Advanced Training Introduction to Small Business Management Marketing & Selling, Business planning Book-keeping & Records, Taxation Finance marketing & Presentation, Legal aspects Computer Skills, Selling & Presentation Skills Supervision Workshop Diploma in Health & Human Development - 6 papers 1) Human Development 2) Social Psychology 3) Counselling 4) Stress Management 5) Loss Grief & Dying 6) Communication Certifications First Aid Course NZ Certificate in Frontline Management Affiliations Volunteer Community Work - Women's Refuge Crisis Line and Victim Support Skills Customer Service, Payroll, Receptionist, Retail Sales, Statistics, Cash, Induction, Microsoft Project, Ms Project, Training, Adult Learning, Business Management, Business Planning, Finance, First Aid Course, Marketing, Presentation Skills, Taxation, Business Writing, Excel, Intermediate Representation, Ir, Ms Office, Problem Solving, Project Management, Team Player, Time Management, Visio, Visio 2000, Access, Basis, Budget, Case Management, Long-term Disability, Ltd, Networking, Opex, Payments, Project Coordinator, Project Manager, Purchase Orders, Sap, Telecom, Video Conference	organization heating airconditioning refrigeration distributors international hardi general description reporting to the vice president of distribution strategies the marketing director is an executive responsible for making highlevel decisions regarding the strategy of the organization while providing leadership to hardis senior designer hardi is predominantly a north american trade association with international members representing wholesale distributors of heating ventilation airconditioning and refrigeration equipment and supplies with a membership of approximately distributors manufacturers manufacturer representatives marketing groups and service vendors hardi is a diverse organization that exists to make hvacr distributors the channel of choice for hvacr suppliers and contractors specific accountabilities review current marketing trends to determine the effectiveness of different styles and strategies analyze sales numbers in comparison to the marketing budget to find the profit margin and which campaigns were most effective work with both the sales and marketing departments to develop successful strategies and campaigns that attract new members and keep current members collaborate with other directors to make highlevel decisions regarding the budget and the direction of the company create and maintain a successful brand and image that attracts customers to hardi develop marketing strategies services that comply with current company standards own site content and metrics own marketing budget drive and increase member engagement curate and refine current hardi content to drive site traffic and perspective market intelligence opportunities daily and monthly responsibilities lead the development of our marketing plans working closely with clients management creative and content teams and distribution partners to create an effective and efficient marketing strategy focused on growing audiences for our products and services spearhead the strategic and tactical execution of marketing campaigns including design of testcontrol segmentation implementation of tests tracking results reporting analysis and recommendations manage conception development and implementation of marketing plan and strategies product concepts and promotional programs to drive interest and sales hold regular meetings with account managers to review pipeline resolve challenges and present possible solutions and provide ongoing training to ensure team consistently performs above standard attend andor participate at conventions conferences and tradeshows preparing engaging displays and collateral as needed and providing postevent reports and analysis working relationships accountable manager vice president of distribution strategies direct reports senior designer skills and qualifications bachelors degree in marketing advertising or communications successful track record in senior marketing roles and creating marketing campaigns excellent leadership communication and decisionmaking skills experience with digital and print marketing content marketing and social media marketing proven ability to plan and manage budgets experience in planning and executing events preferred qualifications masters degree proficiency with html content management systems and design software established portfolio of media and pr contacts desire to grow professionally with ongoing education note salary is negotiable upon experience level in order to move forward in the hiring process the predictive index assessment must be completed you will not be considered for hire if this assessment is not taken please see a link here to the predictive index assessment for this job role the assessment takes approximately minutes to complete	1
Professional Summary Enthusiastic computer engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Technical professional with complete understanding of entire software development life cycle. Respectful self-motivator gifted at finding reliable solutions for software issues. Experienced in c#, python, HTML, SQL, node.js/javascript and working knowledge of Restful API design & implementations. Fluent in English and Turkish and accustomed to working with cross-cultural, global teams. Skills C#, HTML, CSS, JavaScript, 5 years of experience SQL, 5 years of experience Python, MatLab, MongoDB, Tableau, Node JS Frameworks: .Net, Devexpress, TensorFlow, Keras, Scikit-learn, Pandas, NLTK. Search Engine Optimization Net API CSS Clients Database development Designing English HTML Image processing JavaScript Leadership Marketing MatLab C# Office Windows Project management Speaker Python Sales Search Engine Optimization Spanish SQL System architecture Turkish User Interface Web site Written Work History Software Developer , 12/2015 to Current Company Name – City , State Project was tasked to design an Internal Marketing System using c#,SQL, HTML,.net, devexpress. Amazon,Walmart,eBay and Shopify. API's were integrated. The system records the end to end process. A scalable system architecture to support high-availability Internet site with various internal applicationswas key. My responsibilities were:. Integration of marketplace APIs. Coordinated with project management staff on database development timelines and project scope. Revised, modularized and updated old code bases to modern development standards. Authored code fixes and enhancements for inclusion in future code releases and patches. The successful launch of these applications enabled company growth of 30%. Computer Engineer Intern , 06/2013 to 09/2013 Company Name – City Tested the User Interface for Web site and provided feedback to increase user satisfaction, reduce reaction time and improve site mappings. Executed Performance testing on internal applications, documented results and maintained logs. Computer Engineer Intern , 06/2012 to 09/2012 Company Name – City Our team has created an application for Turkish Patent and Trademark Office using MatLab, C#, SQL and HTML. My responsibilities within that team was:. Developed the FAQ and Support part of the web site. Researched various studies and recommended alternate algorithms for Image processing to increase accuracy and speed. Tested and documented prototypes and standard products. Maintained positive work atmosphere by building relationships with co-workers, customers, clients and management. PROJECTS Question Answering System: As the sole resource on this project created a windows application with Phyton for COVID-19 related questions using BERT and ELMO language models. The Frameworks were Pandas, Tensorflow, NLTK. Data Visualization Tool: The objective of this project was to analyze communication structures, employee relationships and suspicious transactions by designing and implementing a data visualization tool. The dataset included the VAST Challenge 2019 dataset with over 100,000+ data. The Frameworks were Flask, Pandas and the Language was Phyton. My responsibilities were data cleansing and data categorization. From the data visualization Leadership was able to get insight in the growth, sales, costs and make decisions towards better performance. Pre-Assess Melanoma: The objective of the project was to create a system that could pre-assess malignant melanoma using Matlab Language and image processing algorithms. The system was trained with the images of malignant and healthy images. My responsibilities included all development, testing and training. The User Interface was the responsibility of other team member. This system enabled the users to seek healthcare at earlier stages of melanoma. Education IN : Expected in 06/2021 Rowan University - City , State Bachelor of Science : Computer Engineering , 06/2015 Selcuk University - City Master of Science State Work History Software Developer , 12/2015 to Current Company Name – City , State Project was tasked to design an Internal Marketing System using c#,SQL, HTML,.net, devexpress. Amazon,Walmart,eBay and Shopify. API's were integrated. The system records the end to end process. A scalable system architecture to support high-availability Internet site with various internal applications was key. My responsibilities were:. Integration of marketplace APIs. Coordinated with project management staff on database development timelines and project scope. Revised, modularized and updated old code bases to modern development standards. Authored code fixes and enhancements for inclusion in future code releases and patches. The successful launch of these applications enabled company growth of 30%. Computer Engineer Intern , 06/2013 to 09/2013 Company Name – City Tested the User Interface for Web site and provided feedback to increase user satisfaction, reduce reaction time and improve site mappings. Executed Performance testing on internal applications, documented results and maintained logs. Computer Engineer Intern , 06/2012 to 09/2012 Company Name – City Our team has created an application for Turkish Patent and Trademark Office using MatLab, C#, SQL and HTML. My responsibilities within that team was:. Developed the FAQ and Support part of the web site. Researched various studies and recommended alternate algorithms for Image processing to increase accuracy and speed. Tested and documented prototypes and standard products. Maintained positive work atmosphere by building relationships with co-workers, customers, clients and management. PROJECTS Question Answering System: As the sole resource on this project created a windows application with Phyton for COVID-19 related questions using BERT and ELMO language models. The Frameworks were Pandas, Tensorflow, NLTK. Data Visualization Tool: The objective of this project was to analyze communication structures, employee relationships and suspicious transactions by designing and implementing a data visualization tool. The dataset included the VAST Challenge 2019 dataset with over 100,000+ data. The Frameworks were Flask, Pandas and the Language was Phyton. My responsibilities were data cleansing and data categorization. From the data visualization Leadership was able to get insight in the growth, sales, costs and make decisions towards better performance. Pre-Assess Melanoma: The objective of the project was to create a system that could pre-assess malignant melanoma using Matlab Language and image processing algorithms. The system was trained with the images of malignant and healthy images. My responsibilities included all development, testing and training. The User Interface was the responsibility of other team member. This system enabled the users to seek healthcare at earlier stages of melanoma. Publications English for Science, Technology, Engineering, and Mathematics University of Virginia Darden School of Business Getting Started: Agile Meets Design Thinking University of Pennsylvania Biology Meets Programming: Bioinformatics for Beginners Coursera Course Certificates Languages Fluent in written and spoken English Spanish B1 level Native speaker of Turkish Skills C#, HTML, CSS, JavaScript, 5 years of experience SQL, 5 years of experience Python, MatLab, MongoDB, Tableau, Node JS Frameworks: .Net, Devexpress, TensorFlow, Keras, Scikit-learn, Pandas, NLTK. Search Engine Optimization, Net, API, CSS, clients, database development, designing, English, HTML, Image processing, JavaScript, Leadership, Marketing, MatLab, C#, Office, windows, project management, speaker, Python, sales, Search Engine Optimization, Spanish, SQL, system architecture, Turkish, User Interface, Web site, written	organization heating airconditioning refrigeration distributors international hardi general description reporting to the vice president of distribution strategies the marketing director is an executive responsible for making highlevel decisions regarding the strategy of the organization while providing leadership to hardis senior designer hardi is predominantly a north american trade association with international members representing wholesale distributors of heating ventilation airconditioning and refrigeration equipment and supplies with a membership of approximately distributors manufacturers manufacturer representatives marketing groups and service vendors hardi is a diverse organization that exists to make hvacr distributors the channel of choice for hvacr suppliers and contractors specific accountabilities review current marketing trends to determine the effectiveness of different styles and strategies analyze sales numbers in comparison to the marketing budget to find the profit margin and which campaigns were most effective work with both the sales and marketing departments to develop successful strategies and campaigns that attract new members and keep current members collaborate with other directors to make highlevel decisions regarding the budget and the direction of the company create and maintain a successful brand and image that attracts customers to hardi develop marketing strategies services that comply with current company standards own site content and metrics own marketing budget drive and increase member engagement curate and refine current hardi content to drive site traffic and perspective market intelligence opportunities daily and monthly responsibilities lead the development of our marketing plans working closely with clients management creative and content teams and distribution partners to create an effective and efficient marketing strategy focused on growing audiences for our products and services spearhead the strategic and tactical execution of marketing campaigns including design of testcontrol segmentation implementation of tests tracking results reporting analysis and recommendations manage conception development and implementation of marketing plan and strategies product concepts and promotional programs to drive interest and sales hold regular meetings with account managers to review pipeline resolve challenges and present possible solutions and provide ongoing training to ensure team consistently performs above standard attend andor participate at conventions conferences and tradeshows preparing engaging displays and collateral as needed and providing postevent reports and analysis working relationships accountable manager vice president of distribution strategies direct reports senior designer skills and qualifications bachelors degree in marketing advertising or communications successful track record in senior marketing roles and creating marketing campaigns excellent leadership communication and decisionmaking skills experience with digital and print marketing content marketing and social media marketing proven ability to plan and manage budgets experience in planning and executing events preferred qualifications masters degree proficiency with html content management systems and design software established portfolio of media and pr contacts desire to grow professionally with ongoing education note salary is negotiable upon experience level in order to move forward in the hiring process the predictive index assessment must be completed you will not be considered for hire if this assessment is not taken please see a link here to the predictive index assessment for this job role the assessment takes approximately minutes to complete	1
Summary Flexible accountant who adapts seamlessly to constantly evolving accounting processes and technology. Seasoned staff accountant with ten year background in accounting. Core competencies include detailed oriented, organized, and as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Passionate and motivated, with a drive for excellence. Highlights Microsoft Excel (v-lookups, macros, pivot tables), Microsoft PowerPoint, Microsoft Access, Microsoft Word, Microsoft Outlook, JD Edwards/AS 400, Microsoft Accounting Office, Image Freeway, QuickBooks, SAP, LX, SAGE Experience Accountant , 10/2014 － Current Company Name － City , State Manage Construction in Progress Accounts, depreciation, additions, transfers, & dispositions of tangible and intangible assets. Tracked all capital spending against approved capital requests. Reconcile the fixed assets subsidiary ledger and generate monthly ad hoc reports to effectively complete the monthly roll forward. Record and maintain capital leases. Create and monitor a system of controls, procedures, and forms for the recordation of fixed assets. Assist with full cycle accounting and financial reporting for month end close Prepare multiple balance sheet reconciliations. Perform research and analyses to determine trends, estimates, and significant changes for various P&L accounts. Manage property tax statements and update monthly accruals. Collaborate and maintain strong working relationships with the field as well as corporate finance and other corporate departments. Provide support, research, analysis, and information reporting as needed to the Regional Finance Directors, Plant Controllers, Operations Management, and Corporate Finance. Assist with interim & annual audit. Work on special projects and prepare ad hoc reports and analysis as needed. Senior Staff Accountant , 01/2013 － 10/2014 Company Name － City , State Perform a significant role in month-end close including preparation of production reports, journal entries and account reconciliations. Analyze financial transactions and assist in the preparation of balance sheets, P&L's and other financial reports. Ensure that transactions are coded accurately and financial reporting integrity is maintained. Review & analyze monthly product cost as well as publish and analyze monthly budget vs. actual reports. Manage Construction in Process Accounts, fixed assets, depreciation, additions, transfers, & dispositions of fixed and intangible assets. Conduct annual physical inventory for fixed assets for manufacturing plants, distribution centers & galleries. Compose Quarterly Consolidated Financial Statements for parent company. Generate Intercompany Foreign Currency Financial Statements. Observe and reconcile physical inventory. Calculate year-end raw materials inventory for manufacturing facilities. Compile analysis of corporate financial data to provide management with internal reports. Assist controller with interim & annual audit. Provide consequential analysis and support, ad hoc requests, projects and other duties assigned by the Director or VP of Finance. Review and explain variances to budget/forecast for production on a monthly, quarterly, and annual basis. Staff Accountant , 02/2009 － 12/2012 Company Name － City , State Prepare journal entries for expense allocations, accruals, corrections & adjustments. Manage master data in ERP system for all new inventory items. Prepare wire transfers for processing of inter-company payments. Process monthly sales commissions and commission Transfers. Prepare the budget forecast for annual capital budget for all construction in process accounts. Prepare bank account reconciliations. Prepared, examined, or analyzed accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Developed, maintained, and analyzed budgets, preparing periodic reports that compare budgeted costs to actual costs. General Ledger Specialist , 05/2001 － 02/2009 Company Name － City , State Post daily journal entries to general ledger. Reconciled fixed asset accounts and other balance sheet accounts. Reconciled teller daily balance sheets and prepares summary worksheet Prepared weekly FR2900 Regulation D Federal Reserve Requirement Report. Assisted in the month-end close and year-end close Analyze and correct all bank account reconciliations Execute wire transfers Assist with interim & annual audit. Perform other job-related duties and special projects. Education 2008 Keller Graduate School of Management － City , State Master of Business Administration Accounting GPA: GPA: 3.67 Accounting GPA: 3.67 2006 DeVry University － City , State Bachelor of Science Technical Management Accounting GPA: GPA: 3.66 Cum Laude, and Dean's List Technical Management Accounting GPA: 3.66 Cum Laude, and Dean's List Skills account reconciliations, Accounting, accruals, ad, AS 400, balance sheet, balance sheets, budgets, budget, controller, Corporate Finance, ERP, Finance, financial, financial reports, financial reporting, Financial Statements, fixed assets, forms, general ledger, Image, inventory, JD Edwards, ledger, Director, macros, materials, Microsoft Access, Microsoft Excel, Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, month end close, Operations Management, pivot tables, Progress, QuickBooks, reporting, Requirement, research, SAGE FAS, sales, SAP, tax, year-end	st francis hospital has an opening for a chief financial officer in columbus georgia since opening our doors in the caregivers at st francis emory healthcare have been committed each day to providing the highest quality care in west georgia and east alabama with beds on two campuses more than associates and physicians we offer a full range of inpatient outpatient and emergency room services including the only openheart surgery program in columbus and the chattahoochee valley the chief financial officer provides leadership and direction to all financial departments for the overall fiscal responsibility of the hospital general responsibilities administers the general accounting patient business services including third party reimbursement financial and statistical reporting functions of the hospital in accordance with established policies and accounting procedures provides formal or informal direction in data processing distributed systems material management and medical records functions trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled assists the ceo in the development of long and shortrange hospital operations plans that may include service demand analyses resources availability analyses and cost benefit analyses of proposed capital and staff expansions develops long and shortrange operational and capital budgets which are supported by the hospitals long and short range plans and objectives prepares cash flow analyses and budget variance analyses recommends budget modifications as required assists managers in the development of departmental budgets monitors interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital identifies and reports undesirable trends and potential business opportunities and makes recommendations for action directs the preparation of internal financial reports including work papers for annual financial audit assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends financial reports and operating procedures responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports public disclosure reports and third party payor cost reports job requirements minimum qualifications bachelors degree in accounting or finance and the knowledge of generally accepted accounting principals and verbal interpersonal and quantitative skills normally acquired through completion of this degree is required cpa or masters degree strongly preferred a minimum of years of experience working at the cfo level in an acutecare hospital is required minimum of three years of progressive management experience in an investorowned healthcare organization required must be a strong handson and approachable leader who understands the value of being a teamplayer and have an outgoing and friendly personality must understand how to motivate and inspire staff to achieve optimal results while keeping employee satisfaction high	1
Executive Profile Award-winning sales executive with international sales experience. Skill Highlights Professional Experience Business Development Associate January 2015 to Current Company Name - City , State Responsible for prospecting and developing relationships for unqualified, and qualified sales leads through Market Master, Sales Force, cold calls and networking. Generated over 60 - 70 sales calls per day and distributed sales materials to the appropriate future clients. Secured appointments for the District Mangers I am assigned to. Built relationships with the District Managers and worked together in securing new leads and securing appointments with the proper contact before or after the client has been qualified and would assist in any way win the sale. Managing Director January 2000 to January 2015 Company Name - City , State Marketing and Management Company for telemarketing firms and the hospitality\hotel industry. Projects include, Accelerated Financial Center, LLC, M.R. Carter, LLC, The Ramada Inn, Stuart, FL, The Tourist Information Center of Martin County in Stuart, Florida. With MRC, I contracted with MR Carter LLC, and Accelerated Financial Center, LLC. Responsible for all telemarketing functions and sales, sales relationship building and administration for both million dollar company's which handled consumer credit card interest rate reductions under the Federal Credit Cart Act. At the Ramada I was responsible for Guest Services, Group Sales, Conference Services and Catering and Restaurant Management for and Annual 4 million dollar budget. I also instituted a program for cold calling and utilizing our CRS with the Ramada to prospect potential clients, sales promotion, and client relationship development. This was all done also with a variety of marketing methods. At the Information Center, I owned and managed the office at the I-95 exit, and primarily I also did all the sales prospecting calls for potential clients that would utilize our rack sales department. This was organized with the County, the hotel community throughout the State of Florida and also with FLAUSA and the State of Florida itself. General Manager January 1999 to January 2000 Company Name - City , State Developed and operated small thirty room upscale resort. Responsible for guest services, rooms, operations, accounting, and sales and marketing. Developed a strong sales prospecting follow through program for new clients and new prospects through sales avenues that included public relations and consumer awareness. First year annual revenue produced $400,000. Director of Sales January 1997 to January 1999 Company Name - City , State Responsible for all sales & marketing staff and sales aspects for the resort. This included public relations, client base relationship and awareness building and staff training to follow through with sales promotion processes. Property's annual revenue exceeded 10 million. Director of Travel Industry Sales January 1990 to January 1997 Company Name - City , State Indian River Plantation Resort & Yacht Harbor. Manager on Duty, Group Sales Manager, Director of Travel Industry Sales (Domestic and International). Was the leading Group Sales Manager for four years. Was appointed in 1995 as Director and developed the International and Domestic leisure markets. This portion of the leisure market room revenue increased by 2 million in 18 months. Senior Group Sales Manager January 1980 to January 1990 Company Name - City , State Management Trainee, Director of Conference Services & Catering, Group Sales Manager and Resort Manager on Duty. Trained in all departments of the property. Responsible for groups, and group bookings held at the property which involved the Midwest, Northeast, and Florida markets. Instituted a strong awareness and sales process which produced positive results to the property's bottom line. Annual revenues exceeded 60 million dollars. Leading Group Sales Manager, exceeding goal production for 5 years. Assistant Manager January 1975 to January 1980 Company Name - City , State Concentration on group, front and back of the house, for the Food & Beverage Division. Primary employment during College. Education B.S.B.A : Management Xavier University - City , State Management M.B.A : Marketing & Finance , 1978 Xavier University - City , State Marketing & Finance Interests YMCA of Martin County, Molly's House, Hibiscus House for Children, Council for the Arts of Martin County, Economic Council of Martin County, Sunshine State Games of The Treasure Coast, Stuart Main Street, Pineapple Festival of Jensen Beach, Special Olympics of Martin County, Academy of Travel & Tourism of Martin County, The Treasure Coast Tourism Committee for the Council of Chambers, The Hutchinson Island Tourism Development Council Committee for Martin County and St. Lucie County, Sunfest of Palm Beach, The Jensen Beach Chamber of Commerce, The Stuart\Martin County Chamber of Commerce, The Hobe Sound Chamber of Commerce Chili Cookoff, The Junior League of Martin County Travel Auction, The Palm Beach Hospitality Sales & Marketing Travel Auction, The Jensen Beach Chamber of Commerce Travel Auction, The Soroptomist International Travel Auction, The Kiwanis of Jensen Beach Dow Finsterwald Golf Classic and Travel Auction, The Jensen Beach Oak Tree Program for The Jensen Beach Chamber of Commerce, The Martin County Cultural Arts Travel Auction for Artsfest, The Academy of Travel & Tourism. Professional Affiliations American Hotel Motel Association of Palm Beach and Martin County, Hospitality Sales and Marketing Association International of Palm Beach (Lifetime Honorary Advisor), Hutchinson Island Tourism Committee of the Treasure Coast, The Stuart\Martin County Chamber of Commerce, The Jensen Beach Chamber of Commerce, Skull International of Palm Beach, The Chamber of Commerce of Palm Beach, The International Game Fish Tournament Observers and The International Game Fish Association. Memberships FLAUSA Kiwanis International of Jensen Beach, Historical Society of Martin County, Hotel Motel Association of Martin County and Palm Beach Hospitality, Sales & Marketing Association of Palm Beach, Hutchinson Island Tourism Committee of the Treasure Coast, The Stuart\Martin County Chamber of Commerce, The Jensen Beach Chamber of Commerce, Skull International of Palm Beach, The Chamber of Commerce of Palm Beach. Additional Information Volunteer Services: YMCA of Martin County, Molly's House, Hibiscus House for Children, Council for the Arts of Martin County, Economic Council of Martin County, Sunshine State Games of The Treasure Coast, Stuart Main Street, Pineapple Festival of Jensen Beach, Special Olympics of Martin County, Academy of Travel & Tourism of Martin County, The Treasure Coast Tourism Committee for the Council of Chambers, The Hutchinson Island Tourism Development Council Committee for Martin County and St. Lucie County, Sunfest of Palm Beach, The Jensen Beach Chamber of Commerce, The Stuart\Martin County Chamber of Commerce, The Hobe Sound Chamber of Commerce Chili Cookoff, The Junior League of Martin County Travel Auction, The Palm Beach Hospitality Sales & Marketing Travel Auction, The Jensen Beach Chamber of Commerce Travel Auction, The Soroptomist International Travel Auction, The Kiwanis of Jensen Beach Dow Finsterwald Golf Classic and Travel Auction, The Jensen Beach Oak Tree Program for The Jensen Beach Chamber of Commerce, The Martin County Cultural Arts Travel Auction for Artsfest, The Academy of Travel & Tourism. Skills accounting, budget, cold calling, Credit, client, clients, staff training, Financial, Director, marketing, Market, Marketing and Management, materials, Excel, office, Outlook Express, Power Point, win, Word, networking, processes, promotion, public relations, relationship building, Restaurant Management, Sales, Sales Manager, telemarketing	st francis hospital has an opening for a chief financial officer in columbus georgia since opening our doors in the caregivers at st francis emory healthcare have been committed each day to providing the highest quality care in west georgia and east alabama with beds on two campuses more than associates and physicians we offer a full range of inpatient outpatient and emergency room services including the only openheart surgery program in columbus and the chattahoochee valley the chief financial officer provides leadership and direction to all financial departments for the overall fiscal responsibility of the hospital general responsibilities administers the general accounting patient business services including third party reimbursement financial and statistical reporting functions of the hospital in accordance with established policies and accounting procedures provides formal or informal direction in data processing distributed systems material management and medical records functions trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled assists the ceo in the development of long and shortrange hospital operations plans that may include service demand analyses resources availability analyses and cost benefit analyses of proposed capital and staff expansions develops long and shortrange operational and capital budgets which are supported by the hospitals long and short range plans and objectives prepares cash flow analyses and budget variance analyses recommends budget modifications as required assists managers in the development of departmental budgets monitors interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital identifies and reports undesirable trends and potential business opportunities and makes recommendations for action directs the preparation of internal financial reports including work papers for annual financial audit assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends financial reports and operating procedures responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports public disclosure reports and third party payor cost reports job requirements minimum qualifications bachelors degree in accounting or finance and the knowledge of generally accepted accounting principals and verbal interpersonal and quantitative skills normally acquired through completion of this degree is required cpa or masters degree strongly preferred a minimum of years of experience working at the cfo level in an acutecare hospital is required minimum of three years of progressive management experience in an investorowned healthcare organization required must be a strong handson and approachable leader who understands the value of being a teamplayer and have an outgoing and friendly personality must understand how to motivate and inspire staff to achieve optimal results while keeping employee satisfaction high	1
Summary A customer service representative in the hospitality industry seeking employment with a well-established company to further build my experience in the hospitality industry, with the skills I've learnt as a medical assistant and also my prior experience in the service industry. My goal is to ensure positive and safe travels. Highlights Cheerful and energetic Effective team player Flexible scheduling Dependable and reliable Active listening Verbal/written communication Experience 06/2016 to Current Sales Representative Company Name － City , State Compiled reports, such as cash receipts, customer-bill charges, and sales for accounting and management purposes, or supervised clerical workers preparing reports. Dealt tactfully and effectively with difficult customers. Proven performer with demonstrated ability to gain account loyalty and win preferential treatment for products. Wrote proposals and assisted customers in developing an appropriate marketing campaign or program based on individual goals. Researched previous customer advertising to determine viable customers to meet sales quotas and identify potential customers for upcoming special advertising sections. Developed and managed promotional activities aimed at enhancing product awareness. Generated new accounts and built annual revenues. Ensured that distribution, merchandising, and price-point objectives were achieved. 02/2016 to Current Bar tender Company Name － City , State Analyzed customer requirements for future products. Dealt tactfully and effectively with difficult customers. Communicated with customers daily. Communicated information clearly and accurately. Committed to the assistance and support of others while maintaining a cheerful and helpful attitude. Successfully assisted customers in merchandise selection. Trained in and maintained excellent interpersonal and communication skills that complement proven creative problem solving capabilities. Trained both new and existing personnel in company customer service protocol. Developed credibility and confidence with customers. Analyzed problems and anticipated customers' needs. 04/2014 to 02/2016 Server/bar tender Company Name － City , State Analyzed customer requirements for future products. Greeted customers, answered inquiries, provided information, resolved problems, and handled various administrative activities. Directed administrative operations for the hectic reception area. Displayed professionalism and product knowledge, which contributed to an increase in inquiry-to-order capture rate. Interacted with customers extensively to maintain customer satisfaction. Originated customized order intake process to meet customers' specific ordering needs, improving delivery performance and optimizing customer satisfaction. Analyzed customer requirements for future products. Communicated with customers daily. Communicated information clearly and accurately. Committed to the assistance and support of others while maintaining a cheerful and helpful attitude. Successfully assisted customers in merchandise selection. Trained both new and existing personnel in company customer service protocol. Analyzed problems and anticipated customers' needs. 06/2013 to 01/2014 Crew member Company Name － City , State Dealt tactfully and effectively with difficult customers.Communicated with customers daily.Communicated information clearly and accurately.Committed to the assistance and support of others while maintaining a cheerful and helpful attitude.Assessed client needs and recommended appropriate products or modifications.Complete knowledge of federal credit card regulations.Successfully assisted customers in merchandise selection.Successfully pacified hostile or antagonistic callers and negotiated a mutually agreeable solution by patiently providing alternatives to reconcile the customer's needs with the company's objectives.Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective communications skills, and work well with others at all levels. Offered management position, but had to resign due to school scheduling. 10/2012 to 03/2013 Care giver Company Name － City , State Provided clinical care encompassing both acute and chronic medical conditions and injuries, admissions, discharge summaries, and managing the hypertension clinic. Performed histories and physical examinations. Assessed and managed common patient illnesses. Performed tests and treatments on both pediatric and adult patients including suturing, splinting and gynecological examinations. Discussed cases with physician and other health professionals to prepare comprehensive patient care plan. Providing home care and also running errands.List your most significant achievements. Include accomplishments and skills that directly support your career summary including keywords. Select Sample Phrases for recommendations. Select Expert Advice for best practices Education 2011 High School Diploma East Gaston High － City , State , USA 2012 Medical Assistant King's College － City , State , USA Completed an accelerated degree program with King's College as a medical assistant taking a year. Maintaining to keep me on the dean's list each semester by completing many courses including Microsoft Word and professionalism courses. Skills Work well as a team member or independently. Performed sales, marketing, and market trends research, identified and tested markets, set-up prospect database, developed marketing campaign, and handled follow-up. Rapidly mastered new product data. Performed outstanding customer relationship management, ensuring educated clients, customized products and services and creative, turnkey solutions. Mediation and problem solving skills. Issued return authorizations and processed credits and rebills to resolve shipping discrepancies and invoicing errors. Conducted personalized tours for new employees as part of the orientation program. Promptly answered telephone calls to reflect professional corporate image. Verified quote system data with customer orders to ensure accurate processing. Researched and created vendor records to insure compliance. Developed a thorough understanding of operating cash registers, automatic ticket issue machines, and other computerized equipment within the store. Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.	platform partners is a forward thinking development and operating company of behavioral health hospitals substance abuse rehabilitation centers and behavioral health providers serving the population we are now seeking to fill the key position of chief executive officer ceo for rivervista the chief executive officer is responsible for providing strategic leadership for all operational and financial affairs of the facility responsibilities develops and executes strategic initiatives to achieve goals related to the successful operation of the overall strategic plan of the sud center provides for communication and interface with all newvista divisions to insure integration and compliance with all relevant federal state and local standards guidelines and regulations implements controls for the effective and efficient utilization of physical and financial resources and monitors a system of accountability for the budget of the facility develops and maintains sound business relationships with key people in the community so as to promote the center as a quality professional sud services organization project management responsible for supervision of program directors and marketing directors negotiate contracts with medical directors thirdparty payors community mental health centers and other agencies on behalf of various projects provide overview and supervision of jcaho survey preparedness medicare surveys state licensure surveys as necessary develop new program specialties within projects newvista is eager to attract an outstanding leader and will offer a significantattractive compensation package to entice an exceptional candidate relocation assistance provided position requirements masters degree in hospital administration business administration or in a field of mental health or a related area years experience as a healthcare manager with years experience in an sud environment or other behavioral health setting ability to communicate effectively with center administrators clinicians and other professionals experience with hospital healthcare facility finance and budgeting ability to conceptualize and develop programs budgets and related functions	0
Summary I am a graduate with an Associate of Applied Science in Power-plant & Airframe Technology and with an FAA A&P license with experience in troubleshooting, repairing and maintaining aircraft engines and systems as well as repairing and rebuilding aircraft structures and functional components. I'm currently working as a maintenance mechanic with Fairmount Santrol, with experience in splicing belts, rebuilding pumps, changing motors, bearing and gearboxes. Detail-oriented and very efficient, I am seeking a position with a company that fully utilizes my experience and abilities. Skill Areas Maintenance Inspections Repairs Troubleshooting Work Experience Maintenance Mechanic 12/2017 to Current Company Name City , State Preventative maintenance, maintenance, inspections, and repairs, troubleshooting A&P Mechanic 06/2017 to 12/2017 Company Name City , State Aircraft Maintenance, preventative maintenance, inspection and repair, troubleshooting. Carpenter 11/2016 to 06/2017 Company Name City , State Construct and repair wooden objects and structures. OSR/ Cart Attendant 04/2015 to 08/2015 Company Name City , State Provided excellent customer service to over hundreds patrons daily to ensure return customer base remained solid. Education Associate of Applied Science : Airframe & Power-plant Technology 2016 Hallmark University City , State Certifications FAA Airframe & Power-plant License	are you an experienced registered nurse rn case manager thats a certified case manager ccm acm looking for a new opportunity to support activeduty military veterans and their dependents do you want the chance to advance your career by joining fortune company if you answered yes to any of these questions this is the position for you advantages of this remote registered nurse rn case manager ccm acm position competitive salary annual salary bonuses and merit increases fully remote work in the comfort of your own home generous pto package days pto paid holidays sick days w matching tuition reimbursement hsa and fsa so much more remote registered nurse rn case manager ccm acm requirements active rn license clinical experience in a healthcare environment case management experience preferred in an mcohealth plan ccm or amc required previous experience telecommutingworking remotely hours for this registered nurse rn case manager ccm acm position mon fri am pm pst or mst fully remote no nights weekends or holidays must live in pst or mst time zones to be considered for the position duties for this remote registered nurse rn case manager ccm acm position assesses medical records for appropriateness level of care provided and criteria determination provides community resources to patients and their families that are in network with their health plan interested in being considered for this remote registered nurse rn case manager ccm acm role if you are interested in applying to this position please click apply now for immediate consideration or email melanie williams at mwilliamshealthcaresupportcom healthcare support staffing inc is an equal employment opportunity employer and will consider all qualified applicants without regard to race color religion disability sex sexual orientation gender identity national origin protected veteran status or any other characteristic protected by applicable local state or federal law	1
Objective To obtain a position in the information technology, personnel development, or computer science field to help manage, develop, and support projects and individuals. ADJUNCT INFORMATION TECHNOLOGY INSTRUCTOR Experience Adjunct Information Technology Instructor 01/2014 to Current Company Name City , State Taught courses concerning the Python, Visual Basic, and C# programming languages. Sat on CIT advisory board committee to improve and recruit students to the KCTCS CIT program. Information Technology Instructor and School Technology Coordinator 11/2011 to Current Company Name City , State Responsible for meeting the educational needs of high school students.Instructed classes concerning A+ certification, Cisco certification, web design, programming, game design, and help desk. Taught programming courses concerning C#, Python, Java, and Javascript programming language, as well as taught various web frameworks. STC support staff for CTE Unit to meet staff's technological needs including LMS support, teacher technology training, and maintaining school website. Developed mobile applications with student body to meet district needs. Supervisor of internally ran Help Desk, support ticket maintenance, and department head of technology troubleshooting for staff. Geek Squad Agent 04/2007 to 09/2010 Company Name City , State Set up, tested and configured networks, desktops, laptops and printers. Coordinated hardware and software repair processes with outside vendors. Trained new employees in effective diagnostic and repair procedures. Analyzed software, hardware and network systems for various transmission systems. Configured and installed routers, switches and wireless controllers. Education Master of Science : Computer Information Systems 2015 Murray State University City , State Project Management and Data Analysis Emphasis Master of Arts : Education 2013 Murray State University City , State Educational Technology Emphasis Bachelor of Science : Education 2011 Murray State University City , State Middle School Science and Social Studies Emphasis GPA: 3.69 Information Technology Certifications Comptia - Strata IT Fundamentals Microsoft Technology Associate - Network Fundamentals Microsoft Technology Associate - Windows O.S. Fundamentals Microsoft Technology Associate - Software Development Microsoft Technology Associate - Web Development Skills Google and Microsoft suite experience through coursework and classroom implementation. Familiar with both the educational and information technology fields. Experience in both project management and educating teachers on the use of technology in the classroom . Awards / Recognition / Volunteer Work Kentucky Colonel Award HCHS Curriculum Committee - Vice Chair Cum Laude - Murray State University May 2011	job title systems administrator job location onsite offsite wage range to job number administrator our client is seeking a systems administrator to focus on windows and vmware server administration server patches and vulnerability remediation the ideal candidate will be responsible for installation maintenance and troubleshooting of virtual and physical servers other duties will include providing desktop support to end users on premise or working remotely this position will be offsite and onsite or as needed duties also include install and evaluate thirdparty software tools and operating systems install system enhancements and assists in hardware software and data utilization analysis to ensure maximum efficiency and effective use work with system developers testers network engineers and client representatives to support and improve processing efficiency through systems and business process improvements maintain or create as needed technical process documentation apply corporate standard systems development methodology and project management concepts appropriately to ensure systems and business goals are met or exceeded understand the business unit drivers and implements projects enhancements and processes to support business goals will be required to work flexible hours and carry off hours duty pager in a rotation with other team members requirements bachelors degree in related field five years experience with microsoft windows and vmware strong skills with tcp ip and shell scripting preferred a strong team player that can also work independently experience in complex computer system problem solving and performance tuning equal opportunity employer veterans disabled while an hourly range is posted for this position an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to jobrelated knowledge skills and qualifications education and experience as compared to others in the organization doing substantially similar work if applicable and market and business considerations benefits offered include medical dental and vision benefits dependent care flexible spending account k plan voluntary life short term disability whole life term life accident and critical illness coverage employee assistance program sick leave in accordance with regulation benefits may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions last updated	0
Professional Summary Fully credentialed LPN with experience providing compassionate care in a hospital environment. Experienced LPN licensed in AZ with strong clinical and people skills. Core Qualifications Wound care expertise Clinical training Wound cleaning/care ability Strong medical ethic Strong clinical judgment Advanced Cardiac Life Support (ACLS) certification CPR/BLS certified Drug administration trained Talent in obtaining/charting vital signs Problem resolution ability Enthusiastic caregiver Patient/family focused Practiced in sterilization techniques AED certification Abides by infection control standards Accomplished in colostomy care Patient positioning understanding Experience July 2012 to July 2015 Company Name City , State Research molecular/Research Microbiologist/Research Ecologist (Research Associate) Inspected, tested and measured materials, products and installations to spec. Analyzed and interpreted blueprints, data and manuals to determine precise specifications. Recommended corrective actions to minimize rate of product defects. Weighed raw data, reviewed parts history and organized results prior to quality analysis. Analyzed manufacturing data against functional design and expected quality results. Handled, measured and mixed chemicals following prescribed methods and testing requirements. Implemented testing of highly available COTS applications in both Windows and Linux environments. Led cross-functional team evaluations of production metrics and test results. Documented, filed and maintained proper inspection records and quality assurance documents. Conducted material inspections of incoming aircraft. Collaborated with health specialists and civic groups to determine community health needs and the availability of services and to develop goals for meeting needs Identified and analyzed public health data to develop relevant programs and policies. Drafted and revised reports, articles and background papers. Wrote CDC reports on effective prevention and intervention initiatives adopted by the agency. Conducted experiments to achieve research goals Created technical and research documents such as environmental impact reports. Analyzed the environmental conditions affecting plants and animals. Demonstrated individual and team laboratory tests. Developed effective working relations with groups, individuals, agencies and the public. Created data using wet lab molecular techniques. Designed and directed experiments using multiple wet lab molecular techniques. Directed several molecular cloning projects. July 2012 to April 2013 Company Name City , State Caregiver Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration. Completed and submitted clinical documentation in accordance with agency guidelines. Collected urine and fecal samples. Assisted with adequate nutrition and fluid intake. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Facilitated games and other activities to engage clients. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Tended to patients with chronic illnesses. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Documented resident records on daily flow sheets. Assisted with ADLs. Provided patients and families with emotional support. Exhibited compassionate care and communication with regard to issues of death and dying. Sensitive to the needs of geriatric patients. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Promoted personal and co-worker safety. Maintained a clean, orderly and well-stocked environment. July 2009 to March 2012 Company Name City , State Department Manager Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Opened a new store location and assisted in recruiting and training new staff. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Contributed to merchandising ideas at team sale meetings. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that allmerchandising standards were maintained on a daily basis. April 2003 to June 2009 Company Name City , State Service Director Examined vehicles to determine the extent of damage or malfunctions. Communicated with customers regarding vehicle issues and potential repairs. Maintained a 95% customer service satisfaction rating. Organized work records and filed reports. Reviewed the work of 20 auto mechanics. Guided mechanics with decisions concerning repair and replacement of parts. Created training manuals targeted at resolving even the most difficult customer issues. Developed, implemented and monitored programs to maximize customer satisfaction. Interviewed, hired and trained new quality customer service representatives. Provided detailed monthly departmental reports and updates to senior management. Addressed negative customer feedback immediately. Provided a high level of product and leadership support to representatives and clients. Effectively communicated with team members to maintain clearly defined expectations. Effectively managed departmental expenses to stay within allocated budget. Resolved customer questions, issues and complaints. Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction. Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department. Generated and distributed daily reports and order acknowledgments to appropriate personnel. Served as mentor to junior team members. Initiated program that standardized employee training and led to increase in customer satisfaction by 12%. Effectively controlled the release of proprietary and confidential information for general client lists. Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies. Prepared correspondence, accounting and financial documents for analysis. Education 2015 Brown-Mackie College City , State , USA LPN Certificate 3.5 GPA Coursework in Nursing 2001 Phoenix College City , State , USA EMT-B Certificate 3.7 GPA Coursework in EMT-B Professional Affiliations Board Member Camp Verde Chamber of Commerce Personal Information My long-term goals involve growing with a company where I can continue to learn, take on additional responsibilities, and contribute as much of value as I can. Certifications Licensed LPN EMT-B Publications HIPPA Diabetes Type 2 Skills Cash handling Shipping and receiving Professional and friendly Careful and active listener Multi-tasking Computer Hand and power tools Community Service Habitat For Humanity Toys for TOTS Toy Collection	at mjh life sciences our success is measured by your success if you set your standards high and want to contribute to a winning team we ll provide you with every opportunity to help grow our company and your career our associates come from all backgrounds sharing one key quality determination to succeed we value being service focused having a passion for winning innovation respect integrity and teamwork nothing means more to us than hiring people with these attributes if you believe you re right for the job this is the place to prove it formatted job description for senior accountant senior accountant as a senior accountant you are responsible for overseeing the maintenance and accuracy of the workday general ledger and related financial statement support for assigned business units responsibilities gl coding of all invoices for assigned business units prepare monthend journal entries for assigned business units maintain balance sheet support schedules reconciliations for all balance sheet accounts prepare monthly variance analysis for all income statement accounts vs budget investiagte and resolve all unepexcted variances calculate and prepare monthly commission statements for salespersons associated with assigned franchises ensure daily processes are running accurately and smoothly prepare ad hoc analysis as required requirements bachelor s degree in business andor years of experience as a staff or senior accounting or a similar role strong interpersonal skills and ability to work in a team environment ability to deal with internal and external stakeholders in a polite and professional manner excellent data entry skills with a high degree of accuracy working knowledge in excel and microsoft word demonstrate organizational skills and numerical aptitude mjh life sciences provides equal employment opportunities eeo to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics all employees of mjh life sciences are employed at will this means that either the employee or the company is free to end the employment relationship at any time for any reason with or without cause and with or without notice	0
Summary Punctual, customer-focused professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong communicator who consistently meets and exceeds customer service goals. Reliable team player with an enthusiastic, outgoing attitude. Highlights Interpersonal communication High customer service standards Adapt to diverse groups Excellent people skills Skilled problem solver Consistently meets sales goals Personable Motivated team player Conflict resolution proficiency Strong problem solving ability Active listener Exceptional organizational skills Experience Sales Associate 10/2013 to 01/2014 Company Name City , State Priced merchandise, stocked shelves and took inventory of supplies. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Determined customer needs by asking relevant questions and listening actively to the responses. Answered customer telephone calls promptly and in an appropriate manner. Followed merchandising guidelines to present visually appealing displays. Followed merchandising guidelines to present visually appealing displays. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Childcare Professional 03/2013 to 01/2016 City , State Carefully monitored children's play activities. Prepared meals per employers instruction or om my own if instruction was not provided Disciplined children and recommended other measures to correct behavior. Incorporated music and art activities to encourage creativity and expression. Routinely picked children up from school and activities. Escorted children on outings and trips to local parks and zoos. Upheld all CPR and First Aid certifications. Cashier 10/2011 to 05/2012 Company Name City , State Operated a cash register for cash, check and credit card transactions with 100% accuracy. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms. Education High School Diploma 2010 Prospect Mountain High School City , State Member of History Club, Winter Carnival Planning Committee, Co-Founder of Mr. and Mrs. Prospect Mountain Charity Competition ? Expanded Functions Dental Assistant Certificate: Dental Assistant Dental Assisting 2012 New Hampshire Technical Institute City , State Skills Professional and friendly, Careful and active listener, Multi-tasking, organizational skills, great telephone and computer communication skills	job details level experienced job location neptune ny brooklyn ny position type full time education level year degree description were passionate innovators and problem solvers with entrepreneurship in our dna were driven by a shared commitment to empowering each other through collaboration and pushing ourselves to exceed our customers expectationsand our own minicircuits is a global leader in the design manufacture and distribution of rf and microwave components and integrated assemblies with design manufacturing and sales locations in over countries minicircuits offers product lines comprising over active models minicircuits products are used widely in commercial industrial and military applications including cellular wireless aerospace satellite milspec catvbroadband rfid test instrumentation diagnostic imaging and many more job brief the executive assistant will provide highlevel administrative support to the president reporting directly to the president the executive assistant provides executive support in a oneonone working relationship the executive assistant also serves as a liaison to the board of directors and senior management teams organizes and coordinates executive outreach and external relations efforts and oversees special projects the executive assistant must be creative and enjoy working within an entrepreneurial environment the ideal individual will have the ability to exercise good judgment in a diversity of situations with strong written and verbal communication administrative and organizational skills and the ability to maintain a realistic balance among multiple priorities role objective provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization key responsibilities schedule management develop and maintain a daily calendar of meetings and events for the president with clearly defined meeting objectives prepared in advance responsible for the regular daily review and management revolving day calendar with the president regularly resolves scheduling issues as they arise for the president andor the chairperson when the chairperson is on site or meeting with minicircuits members manages the presidents personal appointments upon request phone calls emails and other written communication screen incoming telephone calls take and deliver accurate messages reroute calls to appropriate department staff as applicable be responsive to emailstextsphone calls with contact outside normal business hours conserve the executives time by reading researching collecting and analyzing information as needed in advance and presenting to president in order to prepare timely responses to critical communications draft and prepare correspondence for internal announcements board meetings and organizations that the executive is involved with prepare word excel powerpoint presentations agendas reports special projects and other documents as required and supported by president office manage the executives contacts meeting management ensure president is prepared in advance for all meetings including briefing material presented in advance in a timely manner for onsite visitors prepare meeting environment including meeting room schedule meeting room preparations refreshment and meals as requested be onsite to welcome the executives guests by greeting them in person and briefing them on the site particulars associated with their visit board of directors and executive actions responsible to work with the president and the chairperson of the board for the development of the annual board and executive meeting calendar responsible for notification of all board of director meetings and related events assists the president in the preparation of board of director presentations and documents assist and manage corporate documentation as required by the board shareholders requiring the attention of the president arrange travel and accommodations for board members and shareholders as requested by the chairperson and the president general manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company performs action followup with associated staff and external third parties as requested by president use discretion confidentiality and good judgment to handle matters represent the company and the executive in a positive light through great followthrough skills and sound judgment complete adhoc projects as assigned such as personal events andor family needs arrange presidents travel and accommodations prepare expense reports qualifications skills and qualifications bachelors degree required years of related experience required in working in an executive assistant role supporting seniorlevel executives ability to function well in a highpaced environment performs additional duties as assigned by executives advanced proficiency in microsoft office outlook word excel and powerpoint ability to communicate effectively and professionally excellent communication and time management skills proven ability to meet deadlines proficient in business english writing flexible hours as dictated by the needs of business for projects and meetings preferred attributes business sense has a strong business sense and can decipher priorities and make sound judgment calls when needed commitment to excellence perform duties at the highest level possible on a consistent basis excellent communicator able to interact with people of all levels in a confident professional manner demonstrate ability and temperament to work with sensitive information team player have teamoriented experience and approach service focus dedicated to meeting the expectations of the president and other senior executives by maintaining effective relationships with interested parties ability to think outside of the box with a sense of urgency	0
Summary Flexible Accountant who adapts seamlessly to constantly evolving accounting processes and technology. Adept at budget forecasting, financial reporting and corporate tax planning. Highlights Financial statement analysis Understands foreign tax reporting Budget forecasting expertise Adobe software proficiency Effective time management General ledger accounting Flexible team player Cash-flow report generation Public and private accounting Cost accounting General and tax accounting Account reconciliations Proficient in Microsoft Office Knowledge of Sage Proficient in SAP ERP (Enterprise Resource Planning) software QuickBooks Accomplishments Payroll Assistance Assisted with payroll preparation and entered data into cumulative payroll document. Reporting Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity Employee Management Liaised with HR department to establish employee benefits, training, payroll and termination procedures Accounting Skills Operated computers programmed with accounting software to record, store, and analyze information. General Ledger Accounts Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions. Increased compliance for the cash management department by aiding in internal and external audits. Researched and resolved billing problems that had been previously missed. Experience Company Name October 2013 to Current Head of Accounts and Finance City , State Basic Function: I'm always accountable for the accounting operations of the company, to include the production of monthly financial reports, maintenance of an adequate system of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the company's reported financial results, and ensure that reported results comply with generally accepted accounting principles or international financial reporting standards. Principal Accountabilities: Management Maintain a documented system of accounting policies and procedures Manage outsourced functions Oversee the operations of the accounting department, including the design of an organizational structure adequate for achieving the department's goals and objectives Oversee the accounting operations of branches (Freetown, Kenema, Kono and Kailahun) especially their control systems, transaction-processing operations, and policies and procedures. Mitigating risk for cash handling from Bank to Rural areas disbursing centers Handling project finances, reporting and accountability within the company Maintain company's PPE register and disposal Transactions Ensure that accounts payable are paid in a timely manner Ensure that all reasonable discounts are taken on accounts payable Ensure that accounts receivable are collected promptly Process payroll in a timely manner Ensure that periodic bank reconciliations are completed Ensure that required debt payments are made on a timely basis Maintain the chart of accounts Maintain an orderly accounting filing system Maintain a system of controls over accounting transactions Processing commission to agents (VCs) and second payment (Premium) to farmers is done proportional to the weight of coco procured in that month Reporting: Issue timely and complete monthly financial statements Ensure the upload of monthly financial reports to SAP accounting software is done in timely Lead and Coordinate the preparation of the corporate annual report Recommend benchmarks against which to measure the performance of company operations Calculate and issue financial and operating metrics Manage the production of the annual budget and forecasts Calculate variances from the budget and report significant issues to management Provide for a system of management cost reports purposely for cost control by the project managers and other stakeholders. Provide financial analysis as needed, in particular for capital investments, pricing decisions and company performance Compliance: Coordinate the provision of information to external auditors for the annual audit Coordinate the provision of information to Government revenue authorities in regard to past financial statement Monitor debt levels and compliance with debt covenants Comply with local, state, and federal government reporting requirements and tax filings Coordinate the provision of information to other stakeholders who finances the implementation of the projects within the company like AECF, IFAD, and Social Projects. Certification (Rainforest Alliance, IMO control) : Participating with operation department for improving infrastructure of field activities Crop traceability from smallholder farmers to overseas customers Crop flow from smallholder farmers to the point of sale Crop Grower lists/farmer lists Farmer data spreadsheets (no. of coco trees per hector, contracts) Establishing new buying posts (BPs) Establishing Geo-traceability of farms Establishing a binding agreement with those (agents-village coordinators Company Name December 2010 to October 2013 Senior Accountant City , State Duties and Responsibilities Working with Pivot tables to coffee & cocoa books from different branches Reporting program expenses and budget in form of TTs requests to abroad directors Manage financial matters and procedures in project implementation Preparing payment requests/vouchers and cheques for payment Preparing weekly reports on the trend of the debt levels with banks. Preparing weekly fund sheet Report (a detailed cash flow). Preparing, Posting and Reconciling Main Books in the system. Preparing the schedules for the two companies of all sales (both direct export and local sales). Preparing, reconciling and posting to the system, monthly payroll, payroll journals and statutory computations and remitting of SDL, NSSF, PAYE, W/Tax. Preparation of monthly Bank (for HO & Branches) and Intercompany reconciliation statements and posting all those variances to the syste Exchange rate controlling when dealing with foreign currencies against functional currency Making thoroughness and tightly monitoring of the Receivables from debtors by telephone, email, and some time by physical appearance. Participating in all preparatory andreviews of the final accounts Responding to External & internal auditors during auditing and as well as to TRA queries regarding to the companies past accounts submitted. Stock Valuation, Physical Stock verification and Movement of stock Calculations of VC, and Agents Commissions plus premiums and District Levies Company Name June 2009 to December 2010 Accountant City , State Duties and responsibilities: Maintaining staff imprest records and retirement (IOU issued & IOU retired) as well as staff loans & Salary Advance register Reconciliation of Circulation debtors, Advertisement debtors, Suppliers and Petty cash ledgers Monthly reconciliation of Bank Statements with the Bank books in the systems and preparing Banks reconciliation Reports and investigating and resolves any un-reconciled differences Monthly VAT computations and filing returns to TRA Maintaining fixed Assets Register, Manage depreciation from Fixed Assets register by setting up depreciating schedule, register the acquired Assets and post depreciation. Preparing Monthly Sales Performance Report for Upcountry and Local Representatives Transfer of cash & cheque from main cash / receipts control account to pettycash and banks in Tally and Pastel Preparing, verifying, processing and issuing expense vouchers and posting to the systems Daily Freight charges of newspapers to upcountry representatives Upcountry monthly Retainers fees Weekly correspondence fees Advertisement commissions Data entry of advertisement transactions in Tally & Pastel Advertisement invoices (sales invoices) -Advertisement receipts (sales receipts) -Circulation receipts (sales receipts) -Credit note from circulation debtors Company Name August 2008 to June 2009 Trainee City , State Duties and Responsibilities: Prepare payments Prepare regular reports on revenue, expenditure and tax returns; maintain and reconcile the direct debits accounts in the systems; Prepare invoice and bills; Prepare bank reconciliation statements; Disburse cash and cheque payments; Post transactions in a computerized accounting system; Reconcile debtors and creditors records Education Tanzania Institute Of Accountancy 2012 Post Graduate Diploma in Accountancy : Accounting City , State , Tanzania Institute Of Finance Management 2008 Advanced Diploma in Accountancy : Accountancy City , Tanzania Accountancy Minaki High School 2001 Advanced Certificate of Secondary Education : Science City , Tanzania Tosamaganga Secondary School 1998 Certificate of Secondary Education : Science and Arts City , Tanzania Interests Gardening Trees Languages Swahili English Skills Project Reporting Accounts payables & receivables, Auditing, Data entry, Internet Exchange rate control, Microsoft Proficiency: Word, Spreadsheets, Outlook, Power Point Payroll processing, Accounting software: Quick Books, Sage Pastel, SAP ERP, TAS Books, TALLY, Research Account reconciling Financial Reporting Management Accounting GAAP IFRS Forecast Vs Actuals for weekly and monthwise Additional Information Volunteering Experience Trainer at Mabibo Teaching Center - Assist those who don't have entry criterion as a requirement for joining high school level	vcheck global is an expertisedriven company with range of services products and technology supporting due diligence and background checks specializing in the riskbased due diligence needed to identify and monitor multiple risk types relevant to vendor supplier onboarding large lending and investment transactions ma ipos and overall portfolio risk for third parties of any kind vcheck global specializes in enhanced due diligence through expert researchers trained investigators and analysts as well as techdriven instant screening and ongoing monitoring of our clients entire portfolios of third parties be they investors suppliers distributors partners portfolio companies board members or csuite executives founded in and based in los angeles vcheck global has appeared on the inc list three years in a row as the fastestgrowing company in the background check and due diligence investigation industry job description vcheck global is looking for a motivated detailoriented investigator who is willing to work up to hours per week on a parttime basis amount of hours worked will be based on business needs this person will play an essential role in the companys mission by performing public record due diligence investigations on behalf of vchecks roster of clients including highproﬁle banks law ﬁrms and private equity ﬁrms this position is remote our investigator will be responsible for the following conduct detailed public record due diligence investigations on individuals and entities for investment and lending purposes conﬁrm identities and search for aliases through various thirdparty resources identify analyze and intelligently summarize complex legal documents including liens judgments bankruptcies criminal records complaints and other recorded documents conduct research on social media profiles derogatory news and general online presence create detailed wellwritten reports for clients based on findings produce accurate precise reporting in a timely manner communicate with the client relations team to ensure deliverables and timelines are achievable collaborate with outside thirdparty ﬁrms for document retrieval court runner services and additional research qualiﬁcations the ideal candidate for this role is in possession of the following skills and characteristics public record investigation experience of criminal and civil records fcra regulation knowledge techsavvy with strong computer skills sense of urgency in accomplishing goals and objectives excellent oral and written communication skills experience with conﬁdential and sensitive information pii knowledge of due diligence databases such as lexis nexis westlaw clear and tlo bilingual preferred but not required bachelors degree in criminal justice political science or international studies benefits fulltime remote flexible hours please apply using this link vcheckglobalripplingatscom job publicrecordsinvestigator if you or someone you know is interested please reach out with an updated resume to cdearmas vcheckglobalcom last updated	0
Summary Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning and support of daily operational and administrative functions in a highly confidential environment. Focused, results-driven professional looking to obtain a career oriented administrative position with Newark CEDC. Office Management Calendar Management Policies & Procedures Manuals Report & Document Preparation Spreadsheet & Database Creation Bookkeeping & Payroll Records Management Meeting & Event Planning Facility Management Highlights Word, Excel, Access, PowerPoint, SAP, Lotus Notes, Oracle Experience Executive Assistant HR 01/2014 to Current Company Name City , State Providing administrative support to President of home-care service provider to the Developmentally Disable population. Maintain calendar, process requisitions, and organize company meetings. Administer pre-employment training and testing. Mange bi-weekly payroll for 100 employees Maintain schedules and calendar management for President. Maintain organization charts, staffing/workforce plans, HR audit files and other confidential materials. Coordinate with Recruiting and Staffing to process new hires. Handle all administrative support responsibilities related to HR. Biller 12/1999 to 05/2004 Company Name City , State Processed incoming and outgoing shipments. Analyzed customer billing issues for corrective actions. Provided assistance to dock personnel and suppliers on shortages and overages. Assisted in special projects as needed. Administrative Assistant 10/1997 to 08/2013 Company Name City , State Responsible for assisting the Director of Engineering, VP of Construction, HS&E Director and Human Resource Business Partner. Maintain documentation control for construction projects, new hire and safety training, purchasing activities, ensuring payment of all site utilities, and support accountant on account payable issues. Specific accomplishments included: Engineering Organized travel for senior management domestic and international. Organized travel, lodging and meal for international employees. Prepared monthly reports for capital projects, process change, utility usage, and overtime expenditures. Coordinated meeting, luncheons, corporate functions and internal training seminars. Assisted in the implementation of electronic system. Assisted and revise hazops, batch sheets, and SOP's. Monitored and purchase office, facility, PPE and lab supplies. Assisted engineering department staff (10) with expense reports, subscriptions and licenses. Safety Training Prepared issue and maintain contractor approval applications and insurance certifications. Maintained training logs for plant personnel and assist in the coordination of plant safety training. Provided PPE for employees, contractors, subcontractors and visitors. Assisted with safety walks, audits and incident investigations. Lead initiatives on green projects utilizing Six Sigma Lean process. Construction Liaison between city official and construction department on obtaining tax abatement utilizing the affirmation action program. Liaison between VP of Construction and architecture firms, subcontractors and union officials. Maintained travel, lodging, and transportation for VP of Construction and staff. Developed and implement report systems for Project Engineer and Construction Management. Assisted in managing capital project budget for 33M-research building. Assisted in managing capital project budget for 30M flavors building. Assisted Drafting department with copying, scanning and shipping of PID's and architectural designs. Created, maintained, and submitted requisitions, contracts, addendum to contracts, and contractor approval forms. Setup and maintain project field offices. Assisted in organizing bid packages for onsite and offsite construction projects. Maintained certified payroll documentation from all subcontractors. Human Resources Provided assistants to HR Business Partner in new employee background checks and physicals. Conducted new employee benefits orientation. Prepared brochures for job fair and maintain biweekly payroll for engineering department. Prepared agenda for managers to meet newly hired employees. Senior Assistant Underwriter 03/1994 to 07/1996 Company Name City , State Reviewed applications, letters, close outs, and cancellation policies. Advised clients on policy documentation, correspondence, cancellations, deletions, and additions. Prepared, review, rate, and issue renewals and new business policies. Maintained and developed quality control procedures for finance contracts Developed and implemented automated monitoring systems. Education Master of Business Administration 2011 Centenary College City , State Bachelor of Science : Business Administration 2009 Business Administration Skills accountant, administrative support, benefits, billing, brochures, budget, bi, charts, contracts, copying, clients, documentation, Drafting, Engineer, senior management, finance, forms, Human Resource, Human Resources, HR, insurance, letters, Lotus Notes, Director, managing, materials, meetings, Access, Excel, office, PowerPoint, Word, Oracle, organizing, payroll, personnel, policies, purchasing, quality control, Recruiting, research, Safety, SAP, scanning, seminars, shipping, Six Sigma, SOP, Staffing, tax, transportation, utilities	organization heating airconditioning refrigeration distributors international hardi general description reporting to the vice president of distribution strategies the marketing director is an executive responsible for making highlevel decisions regarding the strategy of the organization while providing leadership to hardis senior designer hardi is predominantly a north american trade association with international members representing wholesale distributors of heating ventilation airconditioning and refrigeration equipment and supplies with a membership of approximately distributors manufacturers manufacturer representatives marketing groups and service vendors hardi is a diverse organization that exists to make hvacr distributors the channel of choice for hvacr suppliers and contractors specific accountabilities review current marketing trends to determine the effectiveness of different styles and strategies analyze sales numbers in comparison to the marketing budget to find the profit margin and which campaigns were most effective work with both the sales and marketing departments to develop successful strategies and campaigns that attract new members and keep current members collaborate with other directors to make highlevel decisions regarding the budget and the direction of the company create and maintain a successful brand and image that attracts customers to hardi develop marketing strategies services that comply with current company standards own site content and metrics own marketing budget drive and increase member engagement curate and refine current hardi content to drive site traffic and perspective market intelligence opportunities daily and monthly responsibilities lead the development of our marketing plans working closely with clients management creative and content teams and distribution partners to create an effective and efficient marketing strategy focused on growing audiences for our products and services spearhead the strategic and tactical execution of marketing campaigns including design of testcontrol segmentation implementation of tests tracking results reporting analysis and recommendations manage conception development and implementation of marketing plan and strategies product concepts and promotional programs to drive interest and sales hold regular meetings with account managers to review pipeline resolve challenges and present possible solutions and provide ongoing training to ensure team consistently performs above standard attend andor participate at conventions conferences and tradeshows preparing engaging displays and collateral as needed and providing postevent reports and analysis working relationships accountable manager vice president of distribution strategies direct reports senior designer skills and qualifications bachelors degree in marketing advertising or communications successful track record in senior marketing roles and creating marketing campaigns excellent leadership communication and decisionmaking skills experience with digital and print marketing content marketing and social media marketing proven ability to plan and manage budgets experience in planning and executing events preferred qualifications masters degree proficiency with html content management systems and design software established portfolio of media and pr contacts desire to grow professionally with ongoing education note salary is negotiable upon experience level in order to move forward in the hiring process the predictive index assessment must be completed you will not be considered for hire if this assessment is not taken please see a link here to the predictive index assessment for this job role the assessment takes approximately minutes to complete	1
Summary To obtain a position in Company. Education BBA : Marketing , 2014 University of Central Arkansas - City , State , Faulkner Experience Customer Advocate September 2014 to Current Company Name - City , State Handle incoming calls from a national customer base. Provide detailed information on services and products to customers. Make appropriate account recommendations based on customer requirements. Enter accurate and complete customer information into system. Research and resolve service, product and billing issues. Maintain updated records of all customer interactions. Achieve and exceed key performance indicators in all areas. Addressed customer service inquiries in a timely and accurate fashion. Made reasonable procedure exceptions to accommodate unusual customer requests. Built customer loyalty by placing follow-up calls for customers who reported product issues. Caregiver September 2010 to August 2015 Company Name - City , State Read stories to the children and taught them painting, drawing and crafts. Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play. Planned and implemented educational programs for children Managed general housekeeping duties, including feeding, diapering, resting, and cleanup. Supported children's emotional and social development by adapting communication tactics for differing client needs. Planned and led games, reading and activities for groups of school-age children. Disciplined children and recommended other measures to correct behavior. •Carefully monitored children's play activities. Club Connect Team Member August 2013 to May 2015 Company Name - City , State Contact potential students to schedule campus tours. Provide incoming students with scholarship opportunities available to each individual. Contact potential students to inform them of scholarship deadlines. Help potential students signup for campus events via online portals. Activities Awards and Activities: Delta Sigma Theta 2013- Present Keep a Child Alive 2011-2015 Kids Life and Money Volunteer 2012-2015 Skills •Problem solving •Adaptability •Collaboration •Time management •Leadership	human resources generalist aveda institutes loveland oh sign in for commute time quick apply job details fulltime a year hours ago benefits dental insurance health insurance employee assistance program k matching paid time off qualifications communication skills bachelors degree full job description position purpose the purpose of this position is to provide support to all team members to ensure a motivated empowered and welltrained employee team the human resource generalist will run the daily functions of the human resource hr department including administering pay benefits and leave and enforcing company policies and practices the person in this position will work with the leadership team and provide valuable input and feedback and ensure consistent implementation of company benefits policies and procedures responsibilities the team member in this position must exhibit certain characteristics and perform specific duties during their daily or weekly routine these responsibilities include but are not limited to uphold the nurtur core values and behaviors and aveda success factors oversee all aspects of human resources for the company including but not limited to team member relations onboarding retention training and development employment law performance management and evaluations benefits and payroll in coordination with the payroll lead reviews tracks and documents compliance with mandatory and nonmandatory training continuing education and onboarding and work assessments interface with the payroll lead to ensure that all team member information is accurate and uptodate within the hris system coordinate benefits and employee benefits elections with third party administrators and providers and resolve benefits issues work cooperatively with the team engagement specialist and talent acquisition specialist regarding recruitment onboarding and offboarding coordinate and analyze assessments background check results and exit interviews address team member grievances and employee relations needs hr issues policy and practice interpretation workers compensation claims and unemployment claims performs routine tasks required to administer and execute human resource programs including but not limited to compensation benefits and leave disciplinary matters disputes and investigations performance and talent management productivity recognition and morale occupational health and safety and training and development handles employmentrelated inquiries from applicants employees and supervisors referring complex andor sensitive matters to the appropriate staff attends and participates in employee disciplinary meetings terminations and investigations maintains compliance with federal state and local employment laws and regulations and recommended best practices reviews policies and practices to maintain compliance maintains knowledge of trends best practices regulatory changes and new technologies in human resources talent management and employment law work closely with directors and team members to ensure they are provided with appropriate support systems and responsive quality service serve as a communication link between leadership and team members by answering questions and helping resolve workrelated challenges maintain official records documents and team member personnel files and ensure compliance with federal state and local regulations work directly with the president and chief legal officer in regularly revising job descriptions handbooks policies and procedures conduct annual processes including open enrollment and routine employmentrelated training perform duties as assigned andor required to meet business needs abide by all other nurtur policies and procedures as outlined in the team member handbook and code of conduct minimum requirements the team member in this position must exhibit certain educational and experiential requirements including bachelors degree in human resources or related field and years of relevant experience exhibit selfdirection initiative resourcefulness and followthrough with the ability to work at a fast pace and handle multiple tasks and projects at the same time excellent interpersonal communication and presentation skills demonstrate extreme professionalism and confidentiality in manner dress and conduct familiarity with payroll benefits employment law and various roles within organizations ability to set and achieve goals implement decisions and work under strict deadlines travel requirements the team member in this position must be able to travel locally to events and for outofstate training as necessary physical demands and work environment the team member in this position will be expected to work in an office environment in order to successfully perform the essential functions of this job reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions sit at a desk with a computer for up to eight hours per day use hands to handle objects and reach with hands and arms walk sit stand balance stoop speak and hear see a computer screen and read paper and electronic documents occasionally lift andor move objects up to pounds tolerate a minimal to moderate noise level typical of a corporate office setting job type fulltime pay per year benefits k k matching dental insurance employee assistance program flexible spending account health insurance life insurance paid time off vision insurance schedule hour shift monday to friday covid considerations were following all state and local government guidelines ability to commuterelocate loveland oh reliably commute or planning to relocate before starting work required work location one location quick apply	0
Summary Pursuing a position as a Client Support Specialist II, along with the opportunity to achieve and maintain the highest level of customer service, data compilation, and team excellence. Highlights Staff training and development New employee orientations Microsoft Office Suite expert Attention to detail Maintains confidentiality People-oriented Organized Exceptional communicator Secret Security Clearance (Clearable) Accomplishments Awarded with good conduct medal for excellent military service Awarded (2) Army Achievement Medals. Experience Aviation Operation Specialist January 2014 to February 2015 Company Name - City , State Compiled, managed, and maintained sensitive flight data for more than 60 aviators ensuring all flight departures and arrivals were successful and all aviator flight information was accurately and consistently logged for daily and weekly flight reports. Safeguarded, analyzed and maintained up-to-date aviator flight hours and personnel individual flight records utilizing Centralized Aviation Flight Records (CAFRS) information operating systems for more than 60 aviators identifying and correcting deficiencies by 20%. Presented excellent communication skills through secured radios identifying all aviators medical status, their aircraft information and location in cases of precautionary landings due to aircraft deficiencies, weather or accidents, in order to inform the appropriate channels with a increased response and personnel and aircraft recovery time. Monitored secured radios in order to assist the aviators with their take off and landing by contacting maintenance crews and fueling crews when needed increasing communication between all parties and rapid service. Managed equipment with a cost of more than 30 thousand dollars with no loss conducting constant inventory checks and following detail specific procedures when issuing and receiving specific equipment. Continuously organized and created systems of labeling and storing of classified documents and equipment. Provided excellent customer service to all aviators who had issues or concerns regarding their flight hours by searching through all previous records ensuring that all their current hours were accurate. Tracked all aviators and aircraft utilizing digital mapping systems. Assisted the control tower and base ops by communicating aviator and flight information. Secret security clearance. Defense Travel System Representative January 2012 to December 2014 Company Name - City , State Managed over 1 million dollars of Federal funds in travel arrangements, claims and travel reimbursements for over 300 employees using Defense Travel Operating Systems (DTS) resulting in a decrease of error with excessive expenses by 10%. Ensured rapid travel pay reimbursement and entitlements. Excelled in communicating data, reports and trackers of all Federal funds utilized for personnel travel, claims and reimbursements. Safe guarded and destroyed all sensitive personnel information such as social security numbers, and bank accounts decreasing identity theft. Provided stellar customer service to more than 300 employees individually and collectively by coordinating all of their travel arrangements for career progression training and special missions within different states and countries providing them with a smooth transition. Maintained all accounts for over 300 employees and created trackers through excel their inbound and outbound dates. Worked side by side with SATO travel agency in order to book flights and car rentals for all employees who were travelling on missions, trainings and/or emergencies. Created reports for all employees who were delinquent in closing out their travel vouchers Trained 5 employees on DTS policies and procedures along with federal fund allocation and entitlements. Secret security clearance. Administrative Assistant July 2011 to December 2011 Company Name - City , State Secret security clearance Created weekly rotational day and night flight schedules on excel assigning aviators specific dates and times for potential flights enforcing fairness while maximizing productivity. Filed all approved flight schedules as per the FAA Created battle rhythm books for missions and training with policies, procedures, directories, maps, schedules, all content needed as reference to complete specific missions. Excellent communication skills by answering phone calls and relaying messages, sending out emails and replying to emails with a fast response time. Prepared weekly reports of actual flight times, aviators and of aircrafts flown. Education Bachelor of Arts : Organizational Leadership University of Brandman - City , State , US Expected graduation date of February 2017 BBA : Business Administration Accounting University of Puerto Rico - City , State , USA Completed 115 credit hours towards Business Administration, Accounting Personal Information I enjoy reading, dancing, watching scary movies, and spending time with my family. Additional Information Honorable Discharge Skills travel agent, flight hours keeper, trainer, excellent communication, fast learner, content, high motivation, excellent customer service, manager of DTS, digital mapping, manager of funds, inventory, excel, personnel tracker, policies enforcer and trainer, honest, high levels of integrity, efficient under high levels of stress, team leader, enjoy challenges, security clearance (clearable), travel arrangements coordinator, fully bilingual Spanish/English.	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	0
Professional Summary Financial/Business Analyst with over fifteen years of experience in the financial sector. Proven problem solver specializing in operational workflow designing and streamlining. Deliverer of best practices as Subject Matter Expert in Front, Middle, and Back Office workflows. Innovative thinker in identifying and remedying gaps between business processes and technology. Detailed knowledge of traded financial instruments. Challenge taker, goal oriented, highly motivated, and competent self-starter eager to contribute in a dynamic environment. MBA Experience Principal Consultant Apr 2015 to Current Company Name － City , State Conducts presentations, demonstrating best practices, Trade Life Cycle processing, to prospective Capital Markets clients. Prepares Project Definition that details the scope of work to be done, resources to be deployed, timeframes and benchmarks. Prepares Gap Analysis outlining deficiencies in current processes and develops Business Specifications that defines a technical solution. Assesses workflows and recommends alternatives to achieving transparency, efficiency, and a reduction in operational risk for capital market instruments. Designs accounting schemas, FASB and IFRS compliant, for financial instruments including Fixed Income Securities, Derivatives, FX, Equities, and Commodities. Provides consulting services, as a subject matter expert (SME), regarding capital market front-to-back processing and financial reporting. Senior Consultant Sep 2006 to Mar 2015 Company Name － City , State Provided Pre-Sales consulting services in Asia, Europe and the Americas, to traders of Interest Rate Derivatives, Fixed Income, Equity, FX, Commodity, and Credit instruments. Prepared and delivered presentations demonstrating best practices, Trade Life Cycle processing, to prospective Capital Markets clients for Front Arena (Trading STP solution). Designed workflows for Capital Market clients and Private Banking. Developed workflows (Trading, Operations, and Treasury) composing of financial instruments including Fixed Income Securities, Interest Rate Derivatives, FX, Equities, and Commodities. Provided consulting and development services that address Dodd-Frank trading, settlement and clearing regulations. Prepared and presented accounting schemata compliant with Financial Accounting Standard Board (FASB) and International Financial Reporting Standards (IFRS), including Hedge Accounting (FAS 133 &157, and AIS 39 & FRS 9). Led buy-side (Hedge Funds and Alternative Investment prospects) operational presentations from life-cycle processing to Fund Accounting. Provided business specifications and worked closely with developers, analyzing SQL and Python scripts, to achieve the product requirements. Achievements: Successfully sold in the Latin American and Asian markets through self-training of the local regulatory requirements in Brazil, Mexico, Hong Kong, and Singapore. Effectively reengaged with less-than-satisfied clients by redesigning their workflow to match their business processes and re-implementing Front Arena. Significantly contributed to expanding functional capabilities by working the rapid development team, dramatically reducing the time to market. Enhanced client satisfaction by successfully modeling financial instruments to achieve the optimum Trading and risk mitigation techniques. Business Analyst Oct 2000 to Aug 2006 Company Name － City , State Provided Professional Services (implementations) in Asia, Europe, the Middle East and North Americas Provided on/off site consulting services, conducted gap analysis, created functional design and guidance, system test, and implement OPICS (Operations solution). Managed Treasury Operations and Trading Desk conversion to OPICS for Fixed Income, Equities, Foreign Exchange, Derivatives, and other instrument types. Provided implementation services to comply with Hedge Accounting (FAS 133 & 157, and IAS 39 & FRS 9). Achievements: Enhanced client satisfaction by successfully adapted to working environments in Asia, Central and North America and the Middle East. Completed implementations, by establishing reconciliation/conversion procedures to confirm with accounting requirements. Resolved a payment issue, $2.5 million, by designing and implementing a test plan, conducting a system walk-through and comprehensive review of results. Created requirements documentation and gap analysis, at various banks by reviewing traders' operation and recommending appropriate OPICS solutions. Report Analyst Feb 1999 to Oct 2000 Company Name － City , State Analyzed depository data from domestic and foreign banks that account for 85% of the NY District's money supply. Supported Open Market Operations (OMO) in forecasting money supply and the Board of Governors (BoG) in implementing monetary policy. Evaluated new financial products to determine their effect on reporting requirements and money supply. Achievements: Earned a Presidential Award for a policy adjustment recommendation on the check clearing process that enhances OMO's forecasting ability. Earned a Performance Plus Award for preparing and delivering segments on Reserve Requirements seminars. Increased the accuracy of data transmitted to the BoG by creating analytical models that track the flow and trend of depositary data. Education MBA , International Finance 1997 St. John's University － City , State , USA International Finance Accounting 1983 Long Island University － City , State , USA Accounting Skills Implementation level knowledge of Front Arena, Adaptiv, Opics. Proficient in Excel, PowerPoint, Word, Access	st francis hospital has an opening for a chief financial officer in columbus georgia since opening our doors in the caregivers at st francis emory healthcare have been committed each day to providing the highest quality care in west georgia and east alabama with beds on two campuses more than associates and physicians we offer a full range of inpatient outpatient and emergency room services including the only openheart surgery program in columbus and the chattahoochee valley the chief financial officer provides leadership and direction to all financial departments for the overall fiscal responsibility of the hospital general responsibilities administers the general accounting patient business services including third party reimbursement financial and statistical reporting functions of the hospital in accordance with established policies and accounting procedures provides formal or informal direction in data processing distributed systems material management and medical records functions trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled assists the ceo in the development of long and shortrange hospital operations plans that may include service demand analyses resources availability analyses and cost benefit analyses of proposed capital and staff expansions develops long and shortrange operational and capital budgets which are supported by the hospitals long and short range plans and objectives prepares cash flow analyses and budget variance analyses recommends budget modifications as required assists managers in the development of departmental budgets monitors interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital identifies and reports undesirable trends and potential business opportunities and makes recommendations for action directs the preparation of internal financial reports including work papers for annual financial audit assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends financial reports and operating procedures responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports public disclosure reports and third party payor cost reports job requirements minimum qualifications bachelors degree in accounting or finance and the knowledge of generally accepted accounting principals and verbal interpersonal and quantitative skills normally acquired through completion of this degree is required cpa or masters degree strongly preferred a minimum of years of experience working at the cfo level in an acutecare hospital is required minimum of three years of progressive management experience in an investorowned healthcare organization required must be a strong handson and approachable leader who understands the value of being a teamplayer and have an outgoing and friendly personality must understand how to motivate and inspire staff to achieve optimal results while keeping employee satisfaction high	1
Summary Driven and a self-motivated Mechanical Engineer with experience teaching Mechanical Engineering courses to undergraduate students. Seeking opportunities to use those concepts in the field of Construction and Management. Highlights Microsoft Office (Word, Excel, Power Point, Outlook), AutoCad, Experience September 2014 to September 2015 Company Name Mechanical Engineering Tutor Subjects tutored- Mechanics, Probability and Statistics, MATLAB, Operations Research, Calculus. Helped students understand the basic concepts of Physics and Calculus. July 2013 to April 2014 Company Name Assistant Professor August 2011 to July 2012 Developed coursework and took lectures for 120 undergraduate students. Subjects taught Heat and Mass Transfer, Strength of Materials. Mentored a group of 4 undergraduate students for their final year project titled "Generating Fuel from Algae". Faculty In-charge Mechanical Engineering students association (MESA) chapter. President-Indian Society of Heating, Refrigeration and Air Conditioning Engineers college chapter. April 2010 to August 2013 Company Name Intern Design Project: Development of Central Chilled water plant system layout for a 45000sq. ft. Retail outlet. Studied the project life cycle management of the System. Headed the Intern team and presented weekly progress reports to the Lead Design Engineer Academic Projects: Analysis of LASER Cladding at IIT Bombay. Studied the effects of Laser Cladding by Preplaced powder method on mild steel. Calculated the effects of different parameters affecting the LASER clad. Reduced the usage of powder by 30% and LASER power by 20% Banking Database Management System. Designed a banking database management system for bankers which could calculate the credit score for new customers. Designed and created a database in MySQL. Implemented GUI in Excel using VBA Optimization and Scheduling of Shifts for Police Department. Determined optimum shift timings for police officers and allocated appropriate shifts. Analyzed publicly available data from a website. Developed models for optimizing the availability of police officers. Used Excel and AMPL for solving these models and scheduling the officers based on each model. Education May 2016 Arizona State University Industrial Engineering Master of Science Industrial Engineering 3.15 May 2011 University of Mumbai Mechanical Engineering Bachelor of Engineering Mechanical Engineering 3.9 Sustainable Energy Sources, Project Life Cycle Management, Design of Engineering Experiments, Probability and Statistics, Heat and Mass Transfer Interests Volunteer Teacher, Akanksha Foundation, May 2008 - Aug 2013 Helped students from the underprivileged sections of the society to understand basic concepts of Mathematics Coach for their Cricket and Field Hockey teams Skills Academic, AutoCad, banking, basic, Calculus, credit, database, Database Management System, Engineer, Experiments, GUI, LASER, layout, Materials, MATLAB, Mechanical Engineering, Excel, Microsoft Office, Outlook, Power Point, Word, MySQL, Optimization, Physics, Police, progress, Research, Retail, Scheduling, Statistics, VBA, website Additional Information Activities: Volunteer Teacher, Akanksha Foundation, May 2008 - Aug 2013 Helped students from the underprivileged sections of the society to understand basic concepts of Mathematics Coach for their Cricket and Field Hockey teams	vcheck global is an expertisedriven company with range of services products and technology supporting due diligence and background checks specializing in the riskbased due diligence needed to identify and monitor multiple risk types relevant to vendor supplier onboarding large lending and investment transactions ma ipos and overall portfolio risk for third parties of any kind vcheck global specializes in enhanced due diligence through expert researchers trained investigators and analysts as well as techdriven instant screening and ongoing monitoring of our clients entire portfolios of third parties be they investors suppliers distributors partners portfolio companies board members or csuite executives founded in and based in los angeles vcheck global has appeared on the inc list three years in a row as the fastestgrowing company in the background check and due diligence investigation industry job description vcheck global is looking for a motivated detailoriented investigator who is willing to work up to hours per week on a parttime basis amount of hours worked will be based on business needs this person will play an essential role in the companys mission by performing public record due diligence investigations on behalf of vchecks roster of clients including highproﬁle banks law ﬁrms and private equity ﬁrms this position is remote our investigator will be responsible for the following conduct detailed public record due diligence investigations on individuals and entities for investment and lending purposes conﬁrm identities and search for aliases through various thirdparty resources identify analyze and intelligently summarize complex legal documents including liens judgments bankruptcies criminal records complaints and other recorded documents conduct research on social media profiles derogatory news and general online presence create detailed wellwritten reports for clients based on findings produce accurate precise reporting in a timely manner communicate with the client relations team to ensure deliverables and timelines are achievable collaborate with outside thirdparty ﬁrms for document retrieval court runner services and additional research qualiﬁcations the ideal candidate for this role is in possession of the following skills and characteristics public record investigation experience of criminal and civil records fcra regulation knowledge techsavvy with strong computer skills sense of urgency in accomplishing goals and objectives excellent oral and written communication skills experience with conﬁdential and sensitive information pii knowledge of due diligence databases such as lexis nexis westlaw clear and tlo bilingual preferred but not required bachelors degree in criminal justice political science or international studies benefits fulltime remote flexible hours please apply using this link vcheckglobalripplingatscom job publicrecordsinvestigator if you or someone you know is interested please reach out with an updated resume to cdearmas vcheckglobalcom last updated	1
Professional Summary Account Executive Accomplished sales-management professional with 5+ years of solid account management, strategic-negotiation, business-expansion, and organizational-design experience at corporate levels for both startup and established companies Education B.S. : Business Management , 04/2013 Southern Illinois University - City MBA : Business Management Strayer University - City Core Compentencies B2B Strategic Selling Business Development and Planning Territory Management Market Research Negotiation Time Management Growth Oriented Work History Account Executive , 10/2017 to 01/2019 Company Name – City , State Expanded YOY revenue by $734k from 2017-2018, resulting in 61.16% increase Used consultative sales approach to understand and meet customer needs Performed cold-calling and follow-ups with leads to secure new revenue Set up appointments with potential and current customers to discuss new products and services Negotiated with established and developing customers to secure profitable rates and client satisfaction Account Manager , 04/2015 to 08/2017 Company Name – City , State Increased sales by 151.66% YOY with execution of full sales cycle processing from initial lead processing through conversion and closing Utilized consultative sales approach to identify, solicit, and secure new business from existing and new customers Thoroughly analyzed issues and clearly communicated solutions to customers Successfully sold to varying sized companies, such as manufacturers, distributors, big box retail vendors, and to all levels within an organization Operations Manager , 12/2014 to 04/2015 Company Name – City , State Increased productivity by 21% while simultaneously reducing head count by 10% Achieved and surpassed production targets through effective staff management, task allocation and materials coordination Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports Operations Supervisor , 03/2014 to 12/2014 Company Name – City , State Increased employee efficiency 14% by recognizing workers strengths/weaknesses Supervised logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control Ensured compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Assigned job tasks to workers according to unloading and loading schedules. Provide training, performance feedback, and disciplinary recommendations, as needed Account Manager , 11/2013 to 03/2014 Company Name – City , State Completed over 300 cold calls per week to bring in new customers, maintaining 10% conversion rate Expanded customer base by identifying needs, developing solutions and delivering client-centered products Identified and developed new customer relationships that led to increased sales revenue and profitability for Odyssey Logistics & Technology Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum Account Manager , 08/2013 to 11/2013 Company Name – City , State Developed new sales territory through cold calling over the phone/in person, referral program and networking through Chamber of Commerce Generated and pursued over 200 leads a month Accelerated revenue and profit growth within company by increasing sales pipeline through the development and implementation of SPIN SELLING Increased business revenue growth by 25% in two months Aviation Ordnance Technician , 07/2009 to 07/2013 Company Name – City , State Skills B2B Strategic Selling Business Development and Planning Territory Management Market Research Negotiation Time Management Growth Oriented Work History Account Executive , 10/2017 to 01/2019 Company Name – City , State Expanded YOY revenue by $734k from 2017-2018, resulting in 61.16% increase Used consultative sales approach to understand and meet customer needs Performed cold-calling and follow-ups with leads to secure new revenue Set up appointments with potential and current customers to discuss new products and services Negotiated with established and developing customers to secure profitable rates and client satisfaction Account Manager , 04/2015 to 08/2017 Company Name – City , State Increased sales by 151.66% YOY with execution of full sales cycle processing from initial lead processing through conversion and closing Utilized consultative sales approach to identify, solicit, and secure new business from existing and new customers Thoroughly analyzed issues and clearly communicated solutions to customers Successfully sold to varying sized companies, such as manufacturers, distributors, big box retail vendors, and to all levels within an organization Operations Manager , 12/2014 to 04/2015 Company Name – City , State Increased productivity by 21% while simultaneously reducing head count by 10% Achieved and surpassed production targets through effective staff management, task allocation and materials coordination Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports Operations Supervisor , 03/2014 to 12/2014 Company Name – City , State Increased employee efficiency 14% by recognizing workers strengths/weaknesses Supervised logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control Ensured compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Assigned job tasks to workers according to unloading and loading schedules. Provide training, performance feedback, and disciplinary recommendations, as needed Account Manager , 11/2013 to 03/2014 Company Name – City , State Completed over 300 cold calls per week to bring in new customers, maintaining 10% conversion rate Expanded customer base by identifying needs, developing solutions and delivering client-centered products Identified and developed new customer relationships that led to increased sales revenue and profitability for Odyssey Logistics & Technology Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum Account Manager , 08/2013 to 11/2013 Company Name – City , State Developed new sales territory through cold calling over the phone/in person, referral program and networking through Chamber of Commerce Generated and pursued over 200 leads a month Accelerated revenue and profit growth within company by increasing sales pipeline through the development and implementation of SPIN SELLING Increased business revenue growth by 25% in two months Aviation Ordnance Technician , 07/2009 to 07/2013 Company Name – City , State	business development project manager remote united statesbusiness developmentfull time description have you always wanted to unite your passion for education with your business skills would you like to be part of a business development team with a high social impact if you answered yes to the previous questions then we cant wait to meet you with us youll feel right at home were looking for a business development project manager to join the usbased team at edpuzzle a leading edtech company trusted by over of schools in the usa and millions of teachers and students across the globe with offices in san francisco and barcelona the right person will be responsible for strategic project and process management that supports edpuzzles business growth while working closely with internal and external stakeholders to contribute to business planning data analysis reporting and research and development what youll do create long and shortterm plans for business initiatives including setting targets for milestones and adhering to deadlines manage coordinate and organize multiple projects to ensure they are completed on time and on budget conduct market customer and competitive research that supports business initiatives find and analyze relevant data to make informed decisions and recommendations especially when presented with multiple options for how to progress with the project serve as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy ie liaison between all stakeholders manage stakeholders expectations effectively to ensure clarity scope and quality of project outcomes facilitate and encourage collaboration across departments to ensure projects are completed successfully communicate project status with key stakeholders to keep the project aligned with the goals develop and maintain partnerships with outside resources conduct risk assessments report identified risks and provide recommendations for mitigation address questions concerns andor complaints throughout the project create presentations and relevant reports to communicate project goals status and outcomes document processes and playbooks that are discovered through project execution requirements who you are demonstrated problemsolving and project management experience and skills ability to manage multiple projects simultaneously excellent verbal and written communication skills excellent interpersonal and customer service skills excellent organizational skills and attention to detail excellent time management skills with a proven ability to meet deadlines strong analytical skills ability to prioritize tasks and to delegate them when appropriate ability to function well in a highpaced and at times stressful environment education and experience bachelors degree at least years related experience required physical requirements highspeed internet connection prolonged periods of sitting at a desk and working on a computer about remote positions work remotely from the comfort of your own home or chosen workspacereceive guidance from your manager ask all the questions you needmeet with your manager on a weekly basis to review status brainstorm new projects to accomplish goalsset daily tasks with your manager initially over time becoming more autonomous proactive in proposing new ideas to reach goals hiring for remote work in these states arizona california colorado connecticut district of columbia florida illinois massachusetts maryland michigan minnesota north carolina nevada new york ohio pennsylvania rhode island south carolina tennessee texas virginia washington benefits medical vision and dental k matchingflexible ptomacbook monitor and flexible workfromhome setupincredible opportunity to grow learn build lifetime bonds with other passionate people	0
Professional Summary Highly motivated individual with demonstrated proficiency in listening to clients needs, and formulating the tactical plan to achieve the best results for all parties involved. Constantly explores new and challenging opportunities to further elevate client loyalty and boost revenues. Known for honesty, integrity and a genuine passion for setting and achieving goals for self, while helping others attain theirs. Superior interpersonal dynamics interface seamlessly with others from all levels, backgrounds and cultures. Respected for maintaining a professional and positive demeanor. Career Achievements Quickly recognized financial instability within the company. Immediately identified the cause and formulated a plan that successfully resulted in the avoidance of bankruptcy which showed the stability needed to acquire an additional million dollars from investors. Finance and Operations Director for a multi million dollar premium finance company as well as agent within the parent company, simultaneously. Developed professional partnerships through interpersonal skills, integrity and honesty. Successfully obtained licenses through the state of North Carolina allowing me to become an Insurance agent for Property and Casualty for home and auto. Developed and streamlined a system of "checks and balances" to ensure proper resolution of financial situations, resulting in a 95% return of premium after cancellation. Trained 27 agents on standard operations and ethical practices to ensure professional service that proved successful in the overall growth and financial stability of the company. Qualification Highlights Intermediate level profiency with Microsoft Office, Advanced with FinanceMaster and Jenesis software, both Financial and Client support databases. Outstanding ability to multi-task while working two separate software programs, provide technical support for both programs and maintain a website with ease, still providing excellent customer service to Clients on the phone and in the office. Reputed as a competent trouble shooter. Clients were confident that issues would be thoroughly investigated and resolved. Recognized as expert in client networking, as well as building and fostering long-term business relationships. Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills. Strengthened the reputation of Insurance Payment Center and Johnson Insurance Management for quality personal service to increase referrals. Skills Work History Manager of Finance , 01/2008 to 01/2012 Company Name – City , State Developing crucial business relations for the success of the company. Balancing relationships between clients and company's. Provide technical and website support for clients, agents and company's. Maintenance of 5000 active accounts, as well as 300 accounts currently in collections. Assisted with accounts payable/receivable. Utilized and maintained two client databases, websites. Responsible for processing notices and invoices. Currently process more than $75,000 in customer payments weekly plus an additional $20,000 in company refunds, and process $40,000 in financing for new accounts, assuring that customers are in good credit standing with IPC. Collecting on more then 40% of bad debts weekly, which is up 95% since taking over the Director of Financing Position. Provide financing for more then 27 agents which work in 9 offices spread throughout North Carolina. Daily, weekly and monthly balancing of 5000 accounts and verification of funds received and delivered from all 9 agencies. Personally communicated with 17 different insurance companies, assuring them that polices and procedures are followed and in conjunction with ours. Consistently work with state regulations to make sure that laws pertaining to customer relations and national guidelines responsible for ethical insurance transactions are practiced daily to assure the correct treatment of clients. Daily managing of the office and client services to nullify conflict when dealing with accounts and past due payments or cancelled accounts. Developed client memos dealing with increases in payments, collections, and contract errors. Wrote policies and procedures pertaining to the daily operations for financing and the proper process on how to collect bad debt effectively for agents to follow. Trained a trusted agent within the parent company on the rules and regulations for financing to assure a secondary set of checks and balances was in place. Insurance Agent , 01/2009 to 01/2011 Company Name – City , State Writing insurance policy's for home and auto coverage. Liaison for clients and 17 insurance companies. Processing claims and new business applications. Training new agents on state and federal regulations. Provided accountability and corrections for agent errors company wide. Highly recognized by companies as support to troubleshoot and correct complicated agent errors and sought by clients for further explanation of their insurance policies. Ability to maintain multiple accounts simultaneously assuring good standing and proper support. On a monthly basis, created more than 80 new accounts resulting in an increase of more than $40,000 of revenue. Owner requested my assistance to build new relations and rebuild current client relations due to lack of customer service from previous agents. Grocery Manager , 01/2007 to 01/2008 Company Name – City , State Ensure excellence in customer service, Review of operating and financial reports to determine the status of the store relative to budgeted sales, expenses and payroll. Associate management and development, Associate training and evaluations. Responsible for Ordering, Maintaining inventory, developed and implemented plans of action to reduce overhead expenses and loss, Merchandising to ensure an increase in profits and conducted formal "store walks" to ensure optimum store conditions, product quality, freshness, availability while completing documentation in accordance with Foodlions standard practice guidelines. Manager , 01/2004 to 01/2007 Company Name – City , State Ensured a high level of customer service through staff development, increasing employee morale and retention, leading my staff of 30 by example. Scheduling and financial review. Monitored compliance with health and fire regulations regarding food preparation, serving and building maintenance. Organized and directed staff training, resolved personnel issues, hired new staff, and evaluated employee performance. Monitored food preparation, size of portions, garnishing and presentation of food to ensure food is prepared and presented to highest quality and satisfaction. Investigated and resolved complaints regarding food quality and service. Assisted with planning menus and food preparations based on anticipated number of guests, palatability, popularity, and costs. Assisted with creating specialty dishes for daily specials. Kept records required by government agencies regarding sanitation and food subsidies where indicated. Bartending, coordinating special events for large parties and catering. Education Bachelor of Science : Organizational Management , 1 2016 Charleston Southern University - City , State Organizational Management Currently enrolled in the CAPs online program North Carolina license, Casualty Insurance North Carolina license, Property Insurance 2009 Charlotte, NC Certification, Store management and operations 2007 Foodlion Management Wadesboro, NC Certification, Restaurant management and Operations 2004 Jocks and Jills Sports restaurant Charlotte, NC Associate of Science : 1 2009 City , State Information Technology Certification, Medical Assistant 1995 : South Piedmont Community College - City , State American Career College - City , State GPA: with top honors. with top honors. South Carolina license, property and casualty 2011 Accomplishments Non resident licenses Charleston, SC Affiliations North Carolina Department of Insurance North Carolina Chamber of Commerce Association of Agents in North Carolina South Carolina Department of Insurance So we need to fix the way the name is laid out We need to refine the verbiage. Set all words to past tense. cant use currently you aren't doing it now) Bullet information Keep info direct and forget words that embellish or leave to interpretation. Skills accounts payable, credit, client, clients, client relations, customer relations, customer service, databases, documentation, special events, Financing, financial, funds, government, Information Technology, Insurance, inventory, Director, managing, Merchandising, office, payroll, personnel, policies, quality, sales, Scheduling, staff development, staff training, troubleshoot, website, websites	job summary the account executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory primary services include coax delivered internet video and voice ancillary services include custom hosting desktop security data backup data storage toll free additional email addresses static ips and more the ae achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers the ae is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale the ae is responsible for the development and implementation of a territory plan under the instruction of the sales manager which is designed to expand the customer base within their assigned territory the ae is focused on generating new internet voice and video customers major duties and responsibilities actively and consistently support all efforts to simplify and enhance the customer experience place orders through order management software work with account coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders contracts billing forms and sales reports are accurate and submitted in a timely manner hand off customer service and nonsales related client inquiries to the customer service department focus on selling have a complete understanding of spectrum business coax services rates individual and bundled and applicable taxes demonstrate selling skills and product knowledge practice selling skills with other account executives regularly read sales books and take sales courses to learn new sales techniques practice and implement new sales techniques regularly maintain accurate records of all sales and prospecting activities including sales calls presentations closed sales and followup activities within assigned territory including the use of salesforcecom to maintain accurate records to maximize territory potential meet and exceed performance standards as defined by the department standards of performance sop and the spectrum way sales model attend and participate in sales meetings as established by management required qualifications skillsabilities and knowledge ability to read write speak and understand english knowledge of communications technologies and services with an emphasis on telephone and internet fundamentals valid drivers license with a satisfactory driving record education bachelors degree in business marketing or related field or equivalent experience preferred qualifications related work experience outside sales experience in a high transaction short closing cycle model preferred years business to business sales experience preferred proven sales history of meeting or exceeding targets preferred working conditions office environment and or outside environment with exposure to inclement weather exposure to moderate noise levels physical and mental requirements physical requirements vision ability close vision peripheral vision and ability to adjust focus mental requirements ability to communicate orally and in writing in clear and straightforward manner ability to maintain confidentiality ability to prioritize and organize effectively ability to use personal computer and software applications	1
Objective WEB DEVELOPER Recent graduate and highly motivated 15 year veteran of the construction industry looking to build a new career in the web development field. Passionate about taking a vision and making it a reality. Seeking an entry level position with a respected company to polish the skills I gained while pursuing my degree and to develop new ones. Highlights Excellent problem solving skills Fast learner Experience working as part of a team environment Proficient in HTML, CSS, and JavaScript Ability to see how the smaller parts fit into the bigger picture Dependable Detail oriented Strong knowledge of multiple programming and scripting languages Skills Web Development HTML XHTML CSS XML Scripting Languages JavaScript ASP.NET ActionScript 3.0 PHP Programming Languages Visual Basic C# Java Applications Adobe Flash Adobe Photoshop Adobe Dreamweaver Microsoft Word Microsoft Powerpoint Microsoft Excel Microsfot Visual Studio Eclipse Relevant Experience While I have not yet had a chance to prove my skills on the job, some of the accomplishments I made while pursing my degree include: Developed a fully functional database driven e-commerce website with PHP/MySQL Developed websites that utilized JavaScript, Flash, ASP.NET, and Java Applets for interactivity and animations Developed an e-commerce site using a popular e-commerce platform Created business applications in VB.NET, C#, Java, and ActionScript Created a Black Jack game using Flash and ActionScript Work Experience 08/2006 to Current Construction Worker Company Name － City , State Calculated needed materials and estimated time to complete tasks Reviewed plans and requirements and translated those into goals Measured, fabricated, and installed various building materials Reduced job site errors and waste by implementing a more systematic and mathematical approach to the building process 05/2004 to 06/2006 Property Maintenance Technician Company Name － City , State Performed structural repairs and upgrades at multiple rental properties Ensured that the interior, exterior, and landscape of properties were clean and visually appealing Resolved tenant complaints in a timely manner 01/2000 to 03/2004 Painter Company Name － City , State Prepared surfaces to receive coatings in accordance to specifications Applied the appropriate primer coatings for substrate and finish Applied finish coatings in accordance with manufacturer and customer specifications Education and Training 2013 Bachelor of Science : IT - Web Multimedia and Animation Kaplan University － City , State , USA 3.43 GPA Member of National Society of Collegiate Scholars Coursework in : Foundations of Programming using Visual Basic Intermediate Visual Basic Programming Advanced Visual Basic Programming Foundations of Programming using C# Intermediate C# Programming Advanced C# Programming Foundations of Programming using Java Intermediate Java Programming Advanced Java Programming Enhancing Websites with PHP Interactive Scripting for Web Pages (JavaScript) Multimedia Scripting (ActionScript 3.0) Website Development Fundamentals of Web Graphics Data Structures and Algorithms Systems Analysis and Design Networking Concepts Project Management I	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	1
Executive Profile Global Business Development offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude. History of strong and effective management with dealer principals, C-Level corporate end users, A/D community, Real Estate and construction industry. Ambitious Sales Leader who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Skill Highlights Strong Leadership communication skills Strategic account development Fortune 500 partner experience National account management Exceeds sales goals Cross-functional team management Negotiations expert Goal-oriented Team building expertise Staff Development Professional Experience Business Development Director , 02/2014 to 01/2016 Company Name - City Created new revenue streams through clearly understanding client goals and objectives Generated new business through positioning Staples wide disciplines to outperform expectations. Problem solve at organizational levels utilizing National contracts such as Avendra, Group Purchasing Organizations and buying consortium agreements. Increased profit Margins by 50% in one year through restructuring client specific contracts leveraging their total spend with Staples Implement National furniture standards program reducing rogue vendor spend by 50% 20 million dollar book of new business Regional Sales Director , 02/2007 to 02/2014 Company Name - City , State Development of sales team professionals with annual revenues $35,000,000 annually. Extensive P/L responsibilities, margin growth, and regional strategy deployment. Pivotal in partnering with sales team to build strong relationships with top A&D firms resulting in 2 Million dollar renovation of Fontainebleau Hotel Miami, Florida Recruited, top notch Sales Team and spearheaded cross-functional SAL initiative to increase furniture sales penetration Lead territory to reverse declining sales and achieve 375% increase in sales Supervised regional division of 42 staff members with direct growth responsibilities of 14 furniture sellers Responsible for managing all aspects of the daily sales cycle, including sales, quotations, proposals, Design, Project Management, bid documents and closing business Responsible for 3-point bottom line margin growth for focused team through Billable design hours. Corporate Account Manager/ Business Development Manager , 04/1996 to 01/2007 Company Name - City , State Manage the development, revenue growth and distribution of key contract office furniture dealerships in the San Diego and Hawaii markets. Responsible for 10.3 million dollars of revenue. Responsible for A/D coverage, GSA sales and new end user business development. 2005 increased annual territory goal by 53.7% 2005 Q1 505% over plan 2004 Pragmatically converted competitive dealership to strong co-branded Allsteel partnership 2002 1st quarter sales 254% of volume goal, 269% of gross margin goal 2002 2nd quarter sales 249% of goal 2002 company winner of highest annual Terrace product sales 2001 Master's program winner for achievement 2001 grew territory by 145.75% over goal attainment 2001 increased revenues by $2,697,666.00 over previous year Senior Account Executive , 08/1994 to 04/1996 Company Name - City , State Responsible for 1.2 million dollars in sales annually. Corporate marketing and business development for Steelcase systems and contract furniture dealership. July 1997 awarded Office Depot "Outstanding Salesperson" award at 400% of goal 1997 awarded Promoted to North Island Federal Credit Union's Total Quality Management Program "Partner's in Quality" (PIQ) for outstanding customer relations and service from a vendor Orchestrated product launch and vendor trade show for Hospital resulting in 50% increase in account sales 1996 won strategic vendor competition in Southern California 1995 Implemented, coordinated and raised funding for Neocon West/ architect and designer marketing event resulting in two new multi-party contracts of over $100,000.00 in revenues each. Education certificate University of California - City , State Bachelor of Applied Arts : Interior Design & Industrial Technology , 1988 Central Michigan University - City , State Professional Affiliations National Association of Female Executives International Interior Design Association (IIDA) International Facilities Management Association (IFMA) - Golf Tournament Fund Raiser Committee Corenet Global Summit Skills Attitude Drive Motivation	organization heating airconditioning refrigeration distributors international hardi general description reporting to the vice president of distribution strategies the marketing director is an executive responsible for making highlevel decisions regarding the strategy of the organization while providing leadership to hardis senior designer hardi is predominantly a north american trade association with international members representing wholesale distributors of heating ventilation airconditioning and refrigeration equipment and supplies with a membership of approximately distributors manufacturers manufacturer representatives marketing groups and service vendors hardi is a diverse organization that exists to make hvacr distributors the channel of choice for hvacr suppliers and contractors specific accountabilities review current marketing trends to determine the effectiveness of different styles and strategies analyze sales numbers in comparison to the marketing budget to find the profit margin and which campaigns were most effective work with both the sales and marketing departments to develop successful strategies and campaigns that attract new members and keep current members collaborate with other directors to make highlevel decisions regarding the budget and the direction of the company create and maintain a successful brand and image that attracts customers to hardi develop marketing strategies services that comply with current company standards own site content and metrics own marketing budget drive and increase member engagement curate and refine current hardi content to drive site traffic and perspective market intelligence opportunities daily and monthly responsibilities lead the development of our marketing plans working closely with clients management creative and content teams and distribution partners to create an effective and efficient marketing strategy focused on growing audiences for our products and services spearhead the strategic and tactical execution of marketing campaigns including design of testcontrol segmentation implementation of tests tracking results reporting analysis and recommendations manage conception development and implementation of marketing plan and strategies product concepts and promotional programs to drive interest and sales hold regular meetings with account managers to review pipeline resolve challenges and present possible solutions and provide ongoing training to ensure team consistently performs above standard attend andor participate at conventions conferences and tradeshows preparing engaging displays and collateral as needed and providing postevent reports and analysis working relationships accountable manager vice president of distribution strategies direct reports senior designer skills and qualifications bachelors degree in marketing advertising or communications successful track record in senior marketing roles and creating marketing campaigns excellent leadership communication and decisionmaking skills experience with digital and print marketing content marketing and social media marketing proven ability to plan and manage budgets experience in planning and executing events preferred qualifications masters degree proficiency with html content management systems and design software established portfolio of media and pr contacts desire to grow professionally with ongoing education note salary is negotiable upon experience level in order to move forward in the hiring process the predictive index assessment must be completed you will not be considered for hire if this assessment is not taken please see a link here to the predictive index assessment for this job role the assessment takes approximately minutes to complete	1
Summary Security+ Certified LAN/WAN (T1, Frame Relay, TCP/IP) IAVA Routers/Firewalls/Switches/Wi-Fi/VPN Network and Information Systems Defense Level 1 and 2 Technical Support Cable Systems Installer/Maintainer Imaging/Base lining Current TS-SCI Clearance LOS Line of Sight Radio CPOF/VOIP Videoconferencing Technologies Network and Server Administration Government Security Disaster Recovery/Backups Accomplishments Information Technology Deployed and managed CPN, LOS, SPAWAR, AFN, LAN/WAN Architectures and Active Directory domains for over 50 SIPR/NIPR IS and VOIP subscribers in hostile combat operations Windows 7 integration of over 520 systems throughout the Stuttgart Garrison Command Disaster Recovery/Backup systems prevented loss of critical data Technical Support/Service 3 years experience in high visibility support roles centered on Microsoft technologies and information security Strong understanding of workflow / business process, support roles in organizations Multiple awards for proven performance Management Squad Leader / Shift Leader Strong leadership skills / Excellent interpersonal skills Presentations / Training / Documentation Standard Operating Procedures development Experience Information Technology Specialist Company Name Information Systems Specialist 07/2011 to 12/2012 Company Name City Level 1 and 2 Technical Support during Strategic Operations in Stuttgart, Germany for classified and unclassified systems. Trained proficiently in Information Assurance security. Implemented and sustained satellite and radio communications for all computer based information systems and VOIP. Maintained and organized important IT documentation. Deployed countermeasures against security breaches. Implemented Windows 7 across Garrison units. Direct support for Senior Officer Staff. Responsible for several million dollars in equipment and for personnel. Remedy / Exchange / CPOF / SOFTCau-HARDCau / Organizational Unit Administrator / VPN / FTP / TCP/IP / Firewalls / VOIP / Remote Connectivity / Encryption / Netscreen / Cisco / Tier 2 Helpdesk. Cable Installer and Maintainer 11/2010 to 07/2011 Company Name City Cable installer and maintainer for multiple Army posts in Stuttgart, Germany including 6 months in a combat zone in Africa. Extensive knowledge in wiring infrastructure, troubleshooting, Cat 5 and 6, and fiber termination. Maintained and organized racks, patch panels, cable trays, switches and routers. Working knowledge of terminating, splicing, testing and troubleshooting copper and fiber cable using Fluke Cable Analyzers. Accountable for thousands of dollars of equipment to include Fluke Networks Products. Operator 12/2009 to 11/2010 Company Name City at the Defense Messaging Center with primary duties of facilitating Defense Messaging System (DMS) in support of Headquarters, United States European Command (USEUCOM) and other Department of Defense activities. Responsible for the operation and maintenance of CP-XP, AMHS, DII Guard and Certificate Workstations in support of DMS, SIPRNET and NIPRNET with the 52d Signal Battalion. Perform after hours Network Operations functions to include monitoring SPECTRUM, recall of essential personnel and situational management, and opens, monitors status and closes trouble tickets. While reporting and conducting essential missions in high visibility areas. Responsible and accountable for over $100 million worth of equipment and repair parts. SPECTRUM / AMHS / Customer Support / Defense Messaging System / SIPRNET / Discretionary Access Lists / Trouble Tickets. Education Associate of Arts : Business Administration 12 2014 Business Administration CompTIA Security+ Certified Certification / Oct 2011 Information Technology Specialist Training (25 weeks) US Army / Nov 2009 Information Technology Online Training (223 hours) US Army / Mar 2009-Jan 2012 SIPR/NIPR Access Point (SNAP) Terminal (32 hours) Certification / June 2011 Fiber Optic Connectors and Splicing Basic Installation Course (40 hours) Certification / Aug 2010 Skills Army, Basic, Cable, Cat 5, Cisco, Encryption, Customer Support, documentation, Firewalls, FTP, information systems, Information Technology, Messaging, Access, Exchange, Windows 7, monitors, Network, Networks, Oct, Organizational, personnel, radio, reporting, routers, Strategic, switches, TCP/IP, Technical Support, troubleshooting, VOIP, VPN, wiring Additional Information Awards Honorable Discharge, United States Army National Defense Service Medal Global War On Terrorism Service Medal Army Service Ribbon Overseas Service Ribbon Army Superior Unit Award Army Good Conduct Medal Numerous Certificates of Achievement and Coins of Excellent	menards is the home improvement retailer in the midwest as well as a great place to work as a member of our team you will find daily challenges fun people to work with and great benefits menards has opportunities for team players that possess the knowledge skills and desire to succeed on all levels additionally you will ensure that menards continues to be a place people are excited to work at and be a part of a topnotch team you will work directly with the general manager and the operations human resources manager to ensure our store atmosphere is positive and fosters the success of its team members position responsibilities coordinate and participate in new team member recruitment interview and selection activities and orientation facilitate team member training and development utilizing corporate training programs use company software to insure maximization of payroll dollars ensure all team member concerns are addressed and resolved in a timely manner ensure team memberrelated programs and policies including the drugfree workplace program are followed	0
Summary 15+ years of research experience in agricultural research 5 years of extension experience as a agronomic resource professional PhD in Soil Science and Crop physiology (minor) Strong experience in conducting and managing research trials of various crops Strong experience in various crop production systems Strong multidisciplinary background: customer support to field research Strong experience in GIS web application Development using HTML5, JavaScript, CSS3 ,PHP Strong Experience in - water and nutrient management, drought stress Instruments - Licor 6400, CIRAS3, Campbell Scientific, GC, HPLC, Wireless irrigation Strong skills in the areas : Statistical design and data analysis, Agricultural extension Highlights x x x x x Accomplishments Experience Research Associate January 2015 to Current Company Name Managing sustainable horticultural crop production through environment control Hydroponics tomato production under controlled environment of light, water and nutrients Identification and characterization of drought and nutrient stress resistance varieties University of Kentucky 2010 July - 2014 Dec Production environments: field crops, nursery, green house, high tunnels, plasticulture vegetables Conducted field trials on irrigation and nutrient management, nitrogen cycling Developed physiological models on water use for irrigation scheduling for nursery crops Strong background on growth, development and phenology of various crops Multistate USDA project in collaboration with industry on sustainable nursery practices Presented results at grower meetings, national and international scientific meetings Developed programs for automation of irrigation volume, timing and frequency Working knowledge in drip, sprinkler irrigation systems, compost spreaders, mulchers, bed formers, chop gates Worked closely with growers and industry in obtaining first-hand information about their field Prepared successful grant proposals, technical reports, popular articles and peer reviewed papers Research Assistant Plant and Soil Sciences Dept., Univ. of Kentucky, 2006 Aug - 2010 May Field investigations of spatial variability on soil water storage and nitrogen status in corn and winter wheat in a no-till farmer's field Used soil water sensing capacitance probe, crop growth sensors; Green Seeker, Hydro-N sensor and Spectro radiometer to assess spatial variability at field scale Practical knowledge of field equipment: fertilizer applicators, cultivators, tractors, combines. Agricultural Officer July January 2004 to February 2006 Company Name Acted as a technical consultant for effective knowledge translation and transfer of technology. Worked on agronomic practices for field crops and fruits, vegetables and trees. Solved site specific soil, nutrient, pest and disease problems in the field. Junior Research Fellow Dec January 2000 to December 2002 Company Name Senior Research Fellow Kerala State Land Use Board, Govt. of Kerala 2003 April -2003 Oct. Identified farming systems suitable for different agro-ecological zones of Kerala state, India. Development of Site Specific Nutrient Management strategies for farm models of Kerala. Investigated rice response to nitrogen fertilization in farmer's fields. Used simulation models to transfer nitrogen fertilizer recommendations for rice tracts across soil and climatic barriers. Research Assistant Nov January 2000 to May 2000 Company Name Developed sustainable technologies to retain soil, moisture and vegetation in eroded regions using Coir Geo textiles. Identified different types of coir geo textiles for conserving soil and water under varying slopes. Education PhD : Soil Science and Crop physiology , 2010 University of Kentucky － City Soil Science and Crop physiology MS : Soil Science and Agricultural Chemistry , 2002 Tamil Nadu Agricultural University India Soil Science and Agricultural Chemistry 2000 Kerala Agricultural University India PhD dissertation: Soil water and crop growth processes in a farmer's field *MS theses: Modeling rice response for agro-technology transfer Publications Nambuthiri, S., A. Fulcher, R. Geneve. 2014. Micro-irrigation Systems for Pot-in-Pot Ornamental Nursery Production. In: M. Goyal (Ed), Micro-irrigation management in trees and vines. CRC Press. Coolong, T., S. Nambuthiri, R. Warner. 2014. Tensiometer Based Automated Irrigation For Tomato under Plasticulture. In: M. Goyal (Ed.), Micro-irrigation management in trees and vines. CRC Press. Ethan, H., S. Nambuthiri, A. Fulcher, R. Geneve. 2014. Comparing Substrate Moisture-Based Daily Water Use and On Demand Irrigation Regimes for Oakleaf Hydrangea Grown in Two Container Sizes. Scientia Horticulturae 179: 132-139 Nambuthiri, S., D. Ingram. 2014. Sustainable Ground Cover Production for More Sustainable Kentucky Landscapes. HortTech (24) 1. Nambuthiri, S., A. Fulcher, A. Koeser, R. Geneve, G. Niu. 2015. Moving toward sustainability with alternative containers for greenhouse and nursery crop production: A review and research update. HortTechnology 25:8-16. Nambuthiri, S., G. Niu, G. Bi, T. Fernandez, R. Geneve. 2015. Substrate Temperature in plastic and alternative nursery containers. HortTechnology. 25(1):50-56 Geneve, R., S. Nambuthiri, A. Fulcher and E. Hagen. 2014. Irrigation Application Efficiency Calculation of Sprinkler Irrigated Container Plants Grown under Sensor based Irrigation Scheduling. Acta Horticulturae Skills automation, consultant, Dec, fertilizer, grant proposals, irrigation, Managing, meetings, Modeling, Oct, PhD, processes, Research, scheduling, scientific, simulation, translation, articles	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	1
Summary Qualified Lead Customer Service Representative with 16 + years in fast-paced customer service utility office environment and Affordable Care Reform. Personable and professional under pressure. At the utility company I was responsible for the day in and day out operations of a busy utility office as both lead customer service representative and assistant to my local manager. I handled everything from time sheets for the entire office to payments made by our customers. For the last six months I have been employed with Kelly Services and worked in MarketPlace Operations at BlueCross BlueShield where I provided accurate, prompt and courteous responses to all inquiries by members internal and external , agents and providers. I handled inquires that required extensive research, coordination with other departments and accurately documented information. Received positive feedback from members, agents and management regarding work performance. Highlights Exceptional communication skills Filing and data archiving Creative problem solver Professional phone etiquette MS Windows proficient Customer service-oriented Quick learner Flexible Proficient in cash management Works well under pressure Credit card processing Appointment setting Advanced clerical knowledge High level of accuracy Strong account analysis skills MS Office expert Self-sufficient Committed to maintaining data integrity Excellent time management skills Independent worker Detail-oriented Computer proficient Expertise in invoice and payment transactions PowerPoint knowledge PeopleSoft expert CES System Claims Experience SEIN SEIU FIPS PIRS Aclaims Ebill Call Center Experience Customer Service Advocate II October 2014 to March 2015 Company Name － City , State I worked at MarketPlace Operations at BlueCross BlueShield where I provided accurate, prompt and courteous responses to all inquiries by members internal and external , agents and providers in a call center setting. I handled inquires that required extensive research, coordination with other departments and accurately documented information. I worked using the CES system along with Aclaims, Ebill, PIRS, FIPS , SEIU, RMIM, RMIH, and INFP's. I received positive feedback from members, agents and management regarding my work performance. Customer Service Representatives November 1998 to September 2014 Company Name － City , State Responsible for entering all payments for the office every day. The money amount was a high as $25,000 some days. Answered an average of 200 call per day by addressing customer inquiries, solving problems and providing information about their utility service. Greeted customers entering the office and addressed their needs with billing, payment or setting up their utility accounts. Entered time sheet information for all employees at our local office and scheduled meetings for manager. Responsible for all paperwork turned in by employees that need to be entered for company and OSHA requirements. Responsible for all statistical information required on a monthly basis by our corporate headquarters. Responsible for entering all information pertaining to inventory of equipment, scheduling any transfer or pick up of equipment. Handled all invoices and payment to vendors for the local office. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Set up and explained utility accounts to new customers. Responsible for emergency situations with customers and making sure information has been given to the proper person to resolve the problem. Responsible during emergency weather or hazards to be on site at work to help with customer needs. Described products to customers and accurately explained details about the programs that were offered. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Participated in physical inventory counts every quarter. Education High School Diploma : Education. I Coastal Carolina University － City , State , US High School Diploma: Coastal Carolina University - Conway, SC I attended Coastal Carolina University with a major in Education. I left one semester before finishing my degree due to family obligations. My last three semesters I earned 4.0 each semester. My GPA was 3.6 when I left school. Skills Accounting, Accounts To, Basis, Billing, Customer Inquiries, Customer Service, Inventory, Invoices, Invoicing, Payments, Receptionist, Retail Sales, Scheduling, Shipping, The Accounting, Account Analysis, Archiving, Cash, Cash Management, Clerical, Credit, Credit Card, Customer Service Representative, Data Archiving, Data Integrity, Detail-oriented, Etiquette, Filing, Forecasting, Invoice, Ms Office, Operations, Peoplesoft, Phone Etiquette, Powerpoint, Problem Solver, Time Management, CES, Claims, PIRS, FIPS, Ebill, Aclaims, RMIM, RMIH, SEIU	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	0
Summary 7+ years of Experience as a HR Partner with experience in all the facets of the Human Resource Function. Extensive background in HR generalist affairs, including experience in Recruiting, On boarding, Performance Management, employee retention, staff development, mediation, conflict resolution, Benefits and compensation, HR records management, HR policies, Jobs and Competencies. Demonstrated success in negotiating win-win compromises, developing teambuilding programs, corporate policies. Experience in Recruitment: Full life cycle recruiting involving Resourcing, Sourcing , Interviewing, Placement and On boarding. HR Generalist Responsibilities Benefits/Payroll Administration HR Policies & Procedures Performance Management Data analysis and Reporting Staff Retention Employee Relations HR Programs Recruitment/Hiring Employee Counseling Administration Conflict Resolution Orientation & On-Boarding SAP HR - Database access Training & Development Organizational Development Compensation and Benefits Experience 07/2009 to 01/2014 HR Consulting Company Name 07/2008 to 05/2009 HR Coordinator 05/2007 to 06/2008 HR Assistant Company Name I was able to reduce the employee attrition by 5% in my Business Unit with higher Employee connect and rolling out programs boosting the employee morale. Worked on developing the existing Employee Appraisal process to a comprehensive Performance Management process resulting in an optimized process flow. Helped the Senior Leadership team in defining a crisp Career Path - for both technical and Managerial positions. Devised a special program for the High Performers in the Organization leading to differentiated career trajectories retaining the cream layer of the Organization. Worked on optimization of the existing Reward and Recognition process. Developed internal job portal aimed at providing collaborative environment to facilitate Internal sourcing. Worked on 360 degree feedback process for the Managers. Performance Management Conduct awareness sessions on Company's performance management philosophy, tool etc Annual Increments and Promotions - manage the end to end closure of Compensation increment and promotion cycles including the budget calculation and distribution. Handle Performance Improvement Plan for the bottom performers and handling other disciplinary processes such as warnings and termination. Manager Feedback/ Skip Level - administer skip level that provides feedback to the manager which acts a development tool for improvement People Engagement Project Level Engagement Survey - administer the survey for various strategic accounts to understand the health of the account. This includes context setting with the employees, administrating the survey, feedback collation, analysis, and account specific action plan in collaboration with the managers All Minds Meet - Organize meets to connect the employees with the Top Level Leadership Monthly HR review with the delivery leadership team to review and educate them on various people aspects/concerns Rewards and Recognition - Recognize the right talent, approval of nominations and rewarding them. Fun activities - Fun teams formed at the account level and assist them to come up with the regular fun charter People Management Retention Management - to come up with proactive measures to retain the top talent Attrition Management - discussion with the resigned employees and exit management Relocations and Transfers - approval of onsite and offshore compensation fitments during relocation and offshore assimilation Operational Activities Prepare and maintain Human Resource Information system records/Employee files , various headcount related reports, MIS tracking, Joining reports, attrition tracking reports etc. Analyzing the data and projecting Trends to enable better business decisions. Handling Orientation and On boarding for new employees. Providing and processing payroll Inputs. Managing the Employee benefits such as Medical Insurance. Coordinating for Training and Development needs of the employees. Maintain compliance with federal and state regulations concerning employment. Work with corporate group in running Organization Development activities. Planning birthdays, employee group events. Handling the leave management systems and maintaining timesheets. Keeping the employee policies and procedures updated and educating employees on these through positive reinforcement. Recruitment: Working with hiring managers on Recruitment planning. Identified, engaged, and recruited qualified candidates by performing sourcing activities such as: market and Internet research, internet job board searches/postings, referral recruiting, social media networking, attending seminars, and local networking events. Conducted interviews to assess skill level, presented candidates for client review and final selection, drove offer process including reference checks, salary negotiations. Special Assignments: Designed and Managed the " Mentor Me" program to motivate the high performers in the Organization. Handled a team of 3 members and made it a highly successful program. Education 2007 MBA : Human Resource Management KIMS University Karnataka University Human Resource Management 2005 Bachelors of Commerce BNDC University : Karnataka University Masters of Business Administration Interests ACADEMIC CREDENTIALS COMPUTERS CORE COMPETENCIES AND AWARDS Skills benefits, budget, client, delivery, hiring, Human Resource, HR, Insurance, Leadership, People Management, Managerial, Managing, market, Mentor, MIS, negotiations, networking, Internet research, optimization, Organization Development, payroll, Performance Management, philosophy, policies, processes, promotion, Recruitment, recruiting, seminars, strategic Additional Information Team Spot Award for being the best team in driving Performance Management Team Lead Award for " Mentor Me Program" HUMAN RESOURCE GENERALIST CORE FUNCTIONAL STRENGTHS PROFESSIONAL EXPERIENCE ACADEMIC CREDENTIALS COMPUTERS CORE COMPETENCIES AND AWARDS	work at icare a subsidiary of humana and answer your calling to help others by supporting the health wellbeing and healing of our members icare is seeking a call center and claims representative to join our growing team this position is in a call center setting and meets the needs of icare members potential enrollees and providers by providing a resource by phone to answer inquiries related to benefits eligibility and claims responsibilities provides program benefit eligibility claims information and describes _i_ care services to existing potential and new members via telephone and in writing provide responses to provider claim inquiries within the designated timeframes including but not limited to claim status including denials and reconsiderations and explanation of payments provides support guidance direction limited education to providers on member eligibility authorizations icare guidelines and provider portal provides limited authorization information of referrals to providers and members research issues and uses judgment for obtaining relevant information develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer member or provider requests and questions are handled appropriately and in a timely manner hours in most cases longer as needed and customer is provided daily status updates until issue addressed documents member information including demographics and contacts made with customers within the trizetto call tracking system required qualifications years of demonstrated customer service experience in a call center setting with a general understanding of health insurance including claims processing and benefits previous experience in medicaid medicare andor commercial health insurance experience in managed health care systems and customer service business practices strong interpersonal skills and ability to work effectively with persons with disabilities and a wide variety of ethnic cultural and socioeconomic backgrounds ability to develop and maintain effective working relationships with providers members other agencies and organizations ability to effectively and satisfactorily resolve member and provider issues within specified timelines possess knowledge and experience of appropriate telephone skills experience in the use of a personal computer and software applications including microsoft windows and microsoft office products effectively manages personal work time and possess strong problemsolving skills and the ability to prioritize customer services issues as needed knowledge skill and ability in implementing customer relations principles and techniques manage complaintsgrievancesappeals and route appropriately for researchresolution associates are required to be fully covid vaccinated or undergo weekly covid testing and wear a face covering while at work the weekly testing will need to be done through an approved vendor and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into an icare facility or work outside of their home preferred qualifications bilingual english spanish preferred previous experience working with microsoft windows including access additional information typical work hoursdays monday through friday pm cstfull time associates enjoy signon bonus medical dental vision and a variety of other supplemental insurances generous pto and paid holidays k retirement savings plan with company match tuition reimbursement worklife balance typical work hoursdays monday through friday pm cst scheduled weekly hours	0
Summary I taught 5th, 2nd, and 3rd grade for the last fifteen years. I typically worked with general education students, collaboratively teaching with special educations teachers as well. Enthusiastic teacher effective at providing high quality instruction and fostering a positive learning environment for all students. Superb leadership, organization, and communication skills. Easily cultivates trusting and productive relationships with students, parents, teachers and administration. Mature and professional who adapts to new situations and technologies with ease. Skills Current Virginia postgraduate professional license Critical thinker Calm under pressure Decisive Mediation and advocacy talent Curriculum development and long term planning highly organized excellent work ethic Experience 08/2002 Teacher Company Name － City , State Established positive relationships with students, parents, fellow teachers and school administrators. Created lesson plans in accordance with state curriculum and school-wide curriculum standards. Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences. Named Teacher of the Year by peers in 2015. 02/2001 to 02/2002 Assistant Teacher Company Name － City , State Responsible for twenty students ages five to eight years old in a before and after school childcare setting. Summer camp session full time care for ages five to eleven and includes chaperoning weekly field trips, providing transportation on passenger buses, and knowledge of first aid procedures. 02/1998 to 02/2001 Senior Support Representative Company Name － City , State Resource for customer service and technical problems for eight on-line support technicians for this E-classified ad service. 02/1996 to 02/1998 Customer Service / Administrator Company Name － City , State Created and maintained Customer Service Training manual for online classifieds company. Provided internal and external customer service via e-mail and system troubleshooting. Education and Training 1998 AA : Child Development DE ANZA College － City , State Cum Laude Child Development 2002 BS : Psychology Virginia Commonwealth University － City , State Psychology Cum Laude 2002 Masters : Teaching Virginia Commonwealth University － City , State Skills Proficiency with Promethean Board Computer literacy Interpersonal skills and communication Activities and Honors Team leader for second grade team for five years Teacher of the year at Providence Elementary 2015-2016	work for indiana grow your career with the state of indiana with more than executive branch agencies the state of indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities as a state of indiana employee you impact the wellbeing of indianas communities every day at the state of indiana we dont just talk about diversity and inclusion our goal is to create a welcoming accessible and equitable workplace with a workforce that is representative of the state of indiana population as a proud equal opportunity employer reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role next level benefits at the state of indiana are here be sure to review our expanded benefit package offerings below about the indiana law enforcement training board the indiana law enforcement training board is the governing body of the indiana law enforcement academy located in plainfield indiana the board is comprised of members who have been appointed by the governor the board sets the requirements and criteria for the basic training of law enforcement officers throughout the state of indiana which became mandatory in salary the salary for this position traditionally starts at per year but may be commensurate with education andor experience about the job the incumbent serves as a records clerk for the indiana law enforcement academy ilea responsible for processing and maintenance of records of police officers in the state of indiana functions in a clerical support role as the agency receptionist operating a multiline telecommunication system monitoring security and greeting visitors incumbent reports to the director of support services a day in the life responsible for maintaining and updating law enforcement training board certified instructor filesrecords in acadis responsible for maintaining and updating officer records in acadis responsible for processing public records requests operate multiline telecommunication system to receive place andor route calls and intercom system to make announcements accurately compose messages and distribute them to appropriate staff greet visitors andor students arriving at ilea by providing necessary assistance and ensuring they are properly registered and have received identification badges monitor security systems for ilea facility and make proper notification for breaches maintain all facility requests class rosters class schedules and other information related to current training classes in the binder for the communications desk provides clerical assistance to other departments with data processing and other clerical duties on an asneeded basis what youll need for success you must meet the following requirements to be considered for employment working knowledge of and ability to operate a multiline telecommunication system must have excellent customer service skills must have working knowledge of computer software such as microsoft office and the ability to learn and comprehend new computer programs must have general knowledge of clerical procedures methods and principles must possess above average observation skills and attention to detail must be able to multitask and work well under pressure using diplomacy courtesy and tact working knowledge of standard office equipment including typewriter computer copier scanner fax supervisory responsibilitiesdirect reports this role provides direct supervision for one or more staff members benefits of employment with the state of indiana the state of indiana offers a comprehensive benefit package for fulltime employees which includes three medical plan options including rx coverage as well as vision and dental plans wellness program offers premium discount for the medical plan and gift cards health savings account which includes biweekly state contribution flexible work scheduling options including the potential for hybrid remote work for employees whose work may be performed outside state facilities deferred compensation account similar to plan with employer match two fullyfunded pension plan options a robust comprehensive program of leave policies covering a variety of employee needs including but not limited to hours of paid new parent leave up to hours of paid community service leave combined hours of paid vacation personal and sick leave time off paid holidays on election years education reimbursement program group life insurance referral bonus program employee assistance program that allows for covered behavioral health visits qualified employer for the public service loan forgiveness program free parking for most positions free linkedin learning access equal employment opportunity the state of indiana is an equal opportunity employer	0
Summary Financial Accountant specializing in financial planning, reporting and analysis in both private and public sectors.Capable Accountant successful at managing multiple projects and consistently meeting deadlines under pressure. Extensive knowledge of accounting software and processes. Detail-oriented bookkeeping professional with 3+ years experience applying financial and managerial accounting practices. Highlights Advanced Microsoft Office - Excel, Word, Power Point, Accounting software - SAP Fico, SAP BPC, Hyperion, AS 400, Acc Pac, iScala AR / Credit System - CTOS, Polymath, SAP Copa Languages - Bahasa Malaysia & English Financial statement analysis Budget forecasting expertise Account reconciliation expert Experienced with VBA programming Adobe software proficiency General ledger accounting Flexible team player Advanced computer proficiency (PC and Mac) Accomplishments Formally recognized for excellence achieved in financial analysis, budgeting and forecasting. General Ledger Accounts Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions. Experience Accountant 07/2012 to 08/2015 Company Name Industry : Financial Services Monthly Salary: MYR 7,300 Daily operations, development and improvement of accounting processes - budget preparation, balance sheet, accounts receivables and payable transactions, payments and credit control. Preparation of all financial and management reporting and budgeting. Ensure an accurate and timely monthly, quarterly and year end close. Monitoring of financial and treasury functions including funds management, cash flow planning and projection, Draft full set audited financial statements and attend to all audit queries/issues. Responsible for company tax computation, tax compliance and tax planning. Responsible for GST implementation and quarterly submission. Liaise with auditors, tax agents, company secretary, bankers, external IT programmer and other local government authorities. Responsible for implementation of new accounting system, HSBC online banking, CTOS and Polymath contract system (credit application, reports, statement and etc) Responsible for withholding tax, calculation and allocation of cost sharing and intercompany billing. Review, follow up and closely monitor bad debts report. Provide training to new and existing staff as needed. Assistant Finance Manager 05/2005 to 07/2012 Company Name Industry : Manufacturing & General Trading Salary MYR 5,300 Managing subsidiaries month end closing process and consolidation as well reviewing to ensure accuracy, completeness and meeting deadline given by Group Head Office (Sime Darby Berhad). Preparation, reviewing and timely submission of monthly, quarterly and annual Financial Reporting for subsidiary company. Responsible for the preparation of yearly budget for subsidiary as well consolidation of the Budget Report for the Division. Implementation of new financial consolidation system (BPC-SAP) for the Division, provide training, support and maintenance for local and overseas subsidiary companies. Responsible for data mapping and testing. Prepare draft statutory accounts and attend to statutory audit issues. Credit control and follow up on outstanding collection. Treasury - trade finance, banking facilities, monitoring Bankers Acceptance, bank guarantees and cash flow monitoring. Liaise with external auditor, company secretary, bankers, tax agents, lawyers and government authorities. Ensure company's tax computation and submission is in order and made in a timely manner. Lead the team, supervise and monitor accounts staff on closing of monthly management accounts. Oversees, review and resolve all matters/problems in relation to accounts and taxation. Accounts Executive Junior Executive 01/2000 to 05/2005 Company Name Industry: General Trading Salary MYR 2,800 Prepare full set of accounts (GL, AR, AP), financial statement, monthly sales analysis, management report, daily and monthly cash flow, payroll for management staff. Month end closing and reconcile of financial accounts, generating daily invoices and monthly intercompany billing and reconciliation. Supervise Accounts Payable and Receivable Officer. Reconcile bank statement, apply and monitor trade finance facilities (banker acceptance and letter of credit). Education Bachelor of Science : Finance 1997 Oklahoma State University City , State , United States GPA: GPA: 2.49/4 CGPA: 2.49/4 Diploma : Banking 1995 Mara Institute of Technology (UITM) City , State , Malaysia CGPA 3.35/4 Personal Information Expected Salary : MYR 7,000 Age : 41 Preferred Work Location : Selangor I'm independent, fast learner, hardworking, good communication skill and have leadership qualities. Analytical with an eye for details. Skills accounting, Accounting software, accounting system, Accounts Payable and Receivable, accounts receivables, AP, AR, AS 400, balance sheet, banking, billing, budget preparation, budgeting, Budget, cash flow, closing, Cost Accounting, Credit, English 9, external auditor, Finance, Financial, Financial Accounting, financial and management, Financial Reporting, financial statements, funds, GL, government, Hyperion, local government, Managing, Excel, Microsoft Office, Office, Power Point, Word, month end closing, payroll, processes, programmer, reporting, sales analysis, SAP, statutory accounts, tax compliance, tax planning, tax, Treasury, Written	job details job location third corp floor ny position type full time salary range undisclosed about us founded and headed by gary barnett extell development company is a nationally acclaimed real estate developer of residential office retail and hospitality properties operating primarily in manhattan and other premier cities across the nation experiencing outstanding growth since its founding in the companys growing portfolio exceeds twenty million square feet summary of responsibilities the development associate is responsible for driving real estate development projects from beginning to end assists the development management team throughout all project phases to include site acquisition contracts programming design finance construction and leasingmarketing and provides overall development support to the vice president of development and the senior vice president of development this position assists with sourcing new development and acquisition opportunities participates in the underwriting of development proforma and the submission review and analyses of request for proposals rfps and prepares predevelopment and development schedules the development associate is further responsible for preparing and reviewing various analyses necessary to implement development business plans to include complex financial models cash flow projections valuation models sensitivity analyses and budgets tracking and analyzing market comparables for benchmarking performing lender due diligence and credit data evaluations and preparing various reports and memorandums necessary for the daytoday management of projects the development associate collaborates with consultants and the legal accounting construction design and asset management teams on various projects to include contract negotiations recommendations and project execution coordinates capital calls prepares project updates to investors and management and assists with the execution of development agreement obligations the development associate further assists with offering plans and marketing efforts government agency program applications and performs other duties as assigned summary of requirements ideal candidates for the development associate position hold a bachelors degree from an accredited college or university an advanced degree is desirable the development associates experience should include a minimum of two years of relevant experience in real estate development real estate investment business management architecture or similar an advanced knowledge of budgets cost reports and other financials and knowledge of general workflow and process in building construction effective analytical administrative judgement problemsolving decisionmaking communication verbal and written and professional presentation skills are required this position requires effective financial skills the successful ability to perform both independently and as a team member within an entrepreneurial environment a high attentiveness to detail and the effective ability to stay focused and followthrough on responsibilities ms office excel word and outlook knowledge is required compensation benefits extell offers opportunities for professional growth and advancement and competitive pay and benefits to include medical dental and vision insurance company paid life and add insurance company paid short and long term disability k paid time off paid holidays employee assistance program equal opportunity employer	0
Summary Versatile bilingual Electronics and Instrumentation Engineer with multi industry experience of + 9 years demonstrated ability to lead an engineering team, and handle multiple projects from conceptualization through fabrication with high accuracy and in a timely manner. Highlights Fluent in Spanish Strong decision maker Work well under pressure Initiative to work independently EIT License in process Autocad and SAP user Python and Labview training ASME and OSHA training Experience 05/2014 to 07/2016 Engineering Manager Company Name － City , State Lead and assigned the activities of the product engineering multidisciplinary team consisting in 5 people, during the EPC project of gas treatment plant Cardon IV and other projects. Reviewed third party design drawings and MTOs. Tracked all material to be sent to Venezuela for Cardon IV. Served as Project Manager during proposal and beginning of fabrication of skid mounted pressure vessels for Parnaiba Brazil Supported other departments with estimation of materials for proposals and creation/codification of a material database in SAP. Reviewed, and approved P&IDs, Isometrics, fabrication drawings and other engineering documents to be used by in-house manufacturing shop. Technical support for the manufacturing shop. Implemented department procedures and forms. Evaluated performance of supervisees at the end of year and keep track of vacations/sick days. 03/2012 to 05/2014 Instrumentation Engineer Company Name － City , State Served as Project Engineer in the proposal and fabrication of pressure vessels being outsourced and the skid mounted in-house delivered on time and within the budget. Selected adequate instruments and junction boxes for skid mounted pressure vessel during several projects according to P&ID, datasheets and area clasification Used AUTOCAD to modify P&ID and to create one-line connection diagrams for junction boxes. Developed datasheet formats for instruments. 05/2010 to 03/2012 Electrical Engineer/Sustaining Engineer Company Name － City , State Oversaw the internal and outsourced manufacturing of new line of sensors used in pipeline inspection tools(ID Discrimination/Deformation Module and Magnetic Flux Leakage). Provided assembly training and procedures.Continuously evaluated the quality of the sensors and reduction of the assembly time. Designed PCB using Altium Designer for a Testing fixture for ID discrimination/deformation sensors Designed and characterized a power supply for an INS module:including selection of components, prototype, schematics PCB, final test and documentation. Performed root cause failure and troubleshooting of sensors. Improved the reliability of Magnetic Flux leakage sensors by modifying PCBs using Altium designer 01/2007 to 05/2010 Electronics Designer Engineer /Manufacturing Engineer Company Name － City , State Designed the PCBs of two mosquito control box and a solar powered electronic pesticide. Collaborated with software engineers to specify the product , estimated material, build a prototype , testing and release it to production. Troubleshoot and repaired PCB manufacturing in-house Prepared fabrication documentation for manufacturing (BOMs Schematics, procedures assembly operational and testing ). Served as Project Engineer in proposals for new project (analyzed system requirements, capacity, cost, and customer needs to determine feasibility of project) Modify PCB schematics and layouts using Cadence and Altium Designer to reduce cost of components or to add new modules/functions. Designed PCBs Testing Fixtures using AutoCAD 12/2005 to 01/2007 Project Engineer /Electrical Design Engineer Company Name － City , State Specified Component, validated product and released fabrication documents as BOM, drawings and technical specification of the Motor and Motor control of the washer machine. Generated a series of tests (DOEs) based in analysis of the variables that could affect the performance of the washer machine and its FMEA, validating the results of the test by proving statistics and visual analysis of thetests Ensured product complied with UL and ROHs Converted a wrinkle releaser to ROHs by analysis BOMs and selecting components appropriated. 01/2004 to 12/2005 Professor Assistant and Labview programmer Company Name － City , State Provided training of Labview to Engineering Students. Developed of projects of remote control of testing instruments (Oscilloscope, Signal generator, power supply, multi-meter) using LabView, acquisition cards from Nationals Instruments used by students to take real measurement while doing homework. Education 2005 Master of Science : Electronics Engineering Instituto Tecnológico de Monterrey campus Monterrey (ITESM) － City , State , México 2003 Bachelor of Science : Electronics Engineering in Instrumentation and Control Instituto Tecnologico de Chihuahua － City , State , Mexico Skills Great organizational skills. Self-motivated , work well under minimum supervision.Lifelong learner	st francis hospital has an opening for a chief financial officer in columbus georgia since opening our doors in the caregivers at st francis emory healthcare have been committed each day to providing the highest quality care in west georgia and east alabama with beds on two campuses more than associates and physicians we offer a full range of inpatient outpatient and emergency room services including the only openheart surgery program in columbus and the chattahoochee valley the chief financial officer provides leadership and direction to all financial departments for the overall fiscal responsibility of the hospital general responsibilities administers the general accounting patient business services including third party reimbursement financial and statistical reporting functions of the hospital in accordance with established policies and accounting procedures provides formal or informal direction in data processing distributed systems material management and medical records functions trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled assists the ceo in the development of long and shortrange hospital operations plans that may include service demand analyses resources availability analyses and cost benefit analyses of proposed capital and staff expansions develops long and shortrange operational and capital budgets which are supported by the hospitals long and short range plans and objectives prepares cash flow analyses and budget variance analyses recommends budget modifications as required assists managers in the development of departmental budgets monitors interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital identifies and reports undesirable trends and potential business opportunities and makes recommendations for action directs the preparation of internal financial reports including work papers for annual financial audit assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends financial reports and operating procedures responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports public disclosure reports and third party payor cost reports job requirements minimum qualifications bachelors degree in accounting or finance and the knowledge of generally accepted accounting principals and verbal interpersonal and quantitative skills normally acquired through completion of this degree is required cpa or masters degree strongly preferred a minimum of years of experience working at the cfo level in an acutecare hospital is required minimum of three years of progressive management experience in an investorowned healthcare organization required must be a strong handson and approachable leader who understands the value of being a teamplayer and have an outgoing and friendly personality must understand how to motivate and inspire staff to achieve optimal results while keeping employee satisfaction high	0
Summary Experience working in concierge, military, general office, international & domestic shipping. Excellent interpersonal communication, customer service, and office support skills. Windows/DOS, MS Office, Data Entry, Internet and Internet Research Skills. Skills Friendly & Informative with residents, guests, and staff. Quick to respond. Strong sense of accountability. Achieves business and individual developmental goals. Able to handle medical emergencies & technical problems in a calm and professional manner. Commitment in outstanding customer service. Very flexible work ethic. Experience 11/2014 to Current Concierge/Doorman Company Name － City , State Provided professional and consistent concierge service to residents, visitors and contractors. Respond to email communications, answer inquiries and offer suggestions. Efficiently handle large call volume inquiries from tenants/guests. Assist with administrative duties such as light copying & fax requests and other requests as needed. Provide updated information for local restaurants, special events, transportation etc. Monitor lobby traffic and alerting residents of deliveries and arriving guests. Provide all other job duties as requested by administrative/management staff. Record and deliver messages to residents, management, leasing, and relieving concierge. Provide guests with information on valet and housekeeping services and ensure that additional housekeeping requests are fulfilled. Activate or deactivate remotes or keys for guests checking in and checking out. 12/2007 to 11/2013 Aviation Ordnanceman Company Name － State Handle and service weapons and ammunition carried on Navy aircraft. Inspecting, maintaining and repairing the aircraft's mechanical and electrical armament/ordnance systems. Stow, assemble and load aviation ammunition that may include anything from aerial mines and torpedoes to missiles and rockets. Service bomb, missile and rocket releasing and launching devices, and service aircraft guns. Assemble and test air-launched guided missiles, and supervise the operation of aviation ordnance shops, armories and stowage facilities. 01/2005 to 11/2007 Office Assistant Company Name － City , State Perform receptionist duties when needed. Maintain trusting relationships with suppliers, customers and colleagues. Sort and distribute mail in a timely manner. Resolve office-related malfunctions and respond to requests or issues. Create and update records ensuring accuracy and validity of information. Education and Training Sep 1999 High School Diploma : International Business Jacqueline Kennedy Onassis － City , State International Business Skills administrative, administrative duties, copying, Customer Service, email, special events, fax, Inspecting, mechanical, medical emergencies, mail, office, weapons, Navy, Quick, receptionist, repairing, transportation, typist	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	0
Career Overview Eight years of progressive technical experience in quality assurance engineering of computer software in windows environment Strong practical and theoretical knowledge of software quality assurance tools and techniques. Proven ability to develop system test strategy and methodology full-scale system integration and testing for quality, reliability, functionality and computability. Expertise in development of IEEE compliant testing documentation Key contributor to software development teams supporting the release of many new products and release of several major upgrades to existing products Experience in testing large and complex client/server database applications Multi-platform product delivery experience on PC system. Experienced with windows graphical products, networking and/or data acquisition software experienced in manual and automated testing working on projects of a diverse scope able to expertise judgment within defined parameters. Strong knowledge in automated and manual black box testing, including acceptance, functional, regression, stress, compatibility and integration testing techniques, bug reporting and error handling. Responsibilities include review software requirement and functional specification documents, participation in code walk-trough and assist in design and development of test plan and procedures To secure a position that will allow me to exercise skills obtained through education and prior work experiences. Qualifications Analytical and Problem Solving Stress Tolerance Communication Skills Leadership Skills Ability to resolve non-routine and complex business issues: Anticipate problems, develop alternate solutions and manage execution successfully Ability to maintain a high energy level for extended periods of time Ability to communicate clearly and efficiently both verbally and in writing. Ability to develop and maintain close working relationships with end users, business analysts, documentation specialists, other testers and developers and senior management Experience in building and leading close-knit teams in a demanding environment with ambiguous or undefined and frequently changing requirements Work Experience Company Name March 2001 to July 2001 QA Engineering Team Lead City , State Imagicast(TM) is the first end-to-end service that gives today's educated consumers exactly what they want on the retail floor- the rich product information, personalization and access to the unlimited inventory of the Internet combined with the immediate gratification of an in-store purchase. The primary responsibility for the quality of our Imagicast product line, lead the QA team assigned to the Imagicast related quality tasks, established appropriate QA methods, inspections, tests and documentation to verify software quality prior to release in a shipping product. Also, was involved in the diagnosis of product failures or performance problems reported from the field. QA tasks applicable to the product included verifying operation of a DVD playback system, verifying operation of peripheral devices (e.g. keyboard, printer) connected to the embedded system, verifying data collection functions over a wireless data network and verifying presentation of HTML pages on an internet device. Performed QA tests on complex, multi threaded systems and interpreting specifications for product features and designed appropriate test cases. Applied QA processes to reveal functional and performance problems affecting web pages in real time embedded systems. Responsibilities included verifying data warehousing and data mining applications used for business intelligence, e-business server side applications, multi-channel business applications, personalization features, and virtual inventory management applications typically found in a 'clicks and mortar' business Company Name May 2000 to February 2001 Quality Assurance Engineering Manager City , State SenticaXchange(TM) is the mobile solution that quickly enables alerts, two-way push and pull transactions and content delivery to all wireless devices as well as landline phones. The Sentica Xchange(TM) approach enables users or applications to initiate communication sessions and complete transactions at any time, interact and transact with their on-the-go subscribers and receive immediate confirmation and response over telephones, cell phones, wireless application protocol (WAP) devices, PDAs (Palm VII, CE devices and Pocket PC) and pagers as well as to build a single implementation for any desired application and enable all text, voice, image and video data to all communications devices. SenticaXchange(TM) System Administration and Management Module functionality provides full access to customer information from each touch-point in the enterprise and to each customer or employees who interact with the customer. These applications provide the breadth of functionality needed to succeed in the competitive wireless business. Primarily responsible for performing analysis of existing job flows, coordination and update of systems documentation, and providing proposals for change where needed and assisting with test execution Performed analysis and Test Document design for different projects within SenticaXchange(TM) including ADT - GUI Tool - Application Development Tool, and Composer API and SAM - System Administration Management, which is an interface for utilizing UNIX and Oracle/SQL, and various network protocols. Company Name November 1998 to May 2000 QA Lead for Customer Care/Service Applications City , State Oracle Customer Care/Service Applications - full business process management is provided with functionality in support, scheduling and dispatching spare parts, logistics, service billing and field service as well as in contracts. Rounding out the offering, customer care functionality provides full access to customer information from each touch-point in the enterprise and to each customer care agent or other employees who interact with the customer. These applications provide the breadth of functionality needed to succeed in the competitive support, field service and depot repair business. Full business process management is provided with functionality in support, scheduling and dispatching, spare parts, logistics, and service billing and mobile field service as well as in contracts from the. Rounding out the offering, customer care functionality provides full access to customer information from each touch-point in the enterprise and to each customer care agent or other employees who interact with the customer. Performed analysis and Test Document designfor Oracle Customer Care/Service Applications including Oracle Telephony Management (OTM) system. OTM is a high-volume cross-platform interface engine utilizing UNIX 10.x/C++, Oracle/SQL, and various network protocols. Primarily responsible for performing analysis of existing job flows, coordination and update of systems documentation, and providing proposals for change where needed and assisting with test execution Oracle Maintenance Repair and Overhaul (MRO) and System Resource Planning Modules (SRP) - Performed a high- to medium-level analysis of Maintenance Repair and Overhaul (MRO) and System Resource Planning (SRP) Modules within Oracle Applications. These systems are decentralized and running on various platforms. Primarily responsible for oversight of QA Testing process & deliverables. Provided a detailed recommendation, including complete time and cost estimations, for test processes including direction, management, and oversight of activities involved in defining the related requirements, infrastructure, standards, training, support, methods, and procedures. Also heavily involved in the strategic planning related to corporate-wide Year 2000 certification. Coordinated end-user and systems support staff training. Administered issues management, required escalations, jeopardy notifications, and resolutions. Provided verbal and written status reports to senior-level management on a regular basis. Worked closely with both civil and software engineers to create an easy to use and understand informational product in a NT 4.0 environment Provided change, risk, and implementation management. Held ultimate responsibility for all deliverables, status reports, and final product delivery Designed and developed a QA Test Plan for manual and automated Test Scripts for quality assurance of Windows-based applications and their functionality. Responsibilities included coordination of application support activities, application analysis and testing, as well as operating system support and maintenance. Also assisted with the coordination and delivery of end-user training Company Name February 1998 to November 1998 Mail - Software Quality Engineer II City , State As a Quality Assurance Manager my role and responsibility included leading a QA team in black box and white box testing of a distributed architecture system with client and server components and proactively to be involved in the code walk trough and design review meetings to learn about the product and have great understanding of the software developed and be able to execute testing from low-level communications protocols to backend database systems. Lead developing test plans, test cases and regression suites and make sure that test plans are executed and results communicated and developed strategies together with the development and QA team are improving the quality/testability of our components and usability of final products. Company Name September 1997 to February 1998 Senior Quality Assurance Analyst City , State Foster City Electronic Invoice Presentment is a new enhancement to Visa e-Pay Service and provides Member Financial Institutions the ability to offer Billers and Retail Customers electronic invoice delivery capability. EIP system is based on Windows NT 4.0 platform and is developed using Visual Basic and Access database as the back end. System performs data transport via the following communication channels: MS Exchange, Virtual Area Network (VAN) LAN, CompuServe and Sprint-Net Responsible for developing of low-level QA Test Plan and QA Reference Documentation and QA Findings Document for the Pilot project. Assist in development of new testing methods and procedures, and improving testing efficiencies. Recommended methods for automating testing using QA Partners a tool Perform Acceptance, functional, GUI usability, and error handling stress and regression testing using black box and gray box testing techniques. Validate that data integrity and security is presented on all levels of data transport: verify transmission completeness against the database, compare input with output using MS-DOS batch file, check files format against the known set of templates, test data encryption and password protection Interviewed new applicants for QA Analyst positions for the project Trained new members of the team for the their first days Assigned responsibilities to the team members and wrote daily status reports, which included summery of the activities performed during each shift, to the Project Lead. Presented QA Group on the Department meetings as a QA Team Lead and conference calls every 4 hours, which included report of the progress in the testing cycle. Made sure that needed support was provided to the QA Team from the Developing Team. Performed manual and automated testing of the application. Entered open/found Drs/bugs into TRACKER bug tracking database and verified that Drs/bugs was close/fixed. Wrote and executed test cases for acceptance, boundary, performance, regression, volume and stress testing. Developed and performed automated test cases using QA Partner 4.0 in Windows NT environment. Wrote "The Findings Document" - a summary document of QA Team analyses, findings, suggestions and/or concerns found during the testing cycle on the project Company Name March 1993 to September 1997 Software Quality Assurance City , State Day-Timer Organizer 2.0 for Windows 3.1/3.11 personal manager with advanced features (works with Day-Timer brand name paper of different format).-personal manager with advanced features (works with Day-Timer brand name paper of different format). Test Client/Server Application - database application developed for non-profit organization (Clients, donators, employees, events, etc.). The database was developed in MS Access and MS Visual Basic. It runs under Windows 95. Test functionality of the application creating, modifying and deleting records. Provide regression, acceptance, unit and integration testing. Create and execute cases for regression testing of designating areas of testing. Develop automated test suites utilizing QA Partner 3.5, emphasized testing of the features such as Printing Envelopes and Labels, User Preferences, Startup Screen. Entered bugs into Lotus Notes bug tracking database, verified bugs Education and Training National Education Center Management City , State , US 08/93-02/94 Management Minor, National Education Center, San Francisco, California Kensington Training Program City , State , US 08/93-02/94 Testing Computer Software, Kensington Training Program, San Mateo, California Technion University BS : Electrical Engineering City , IL 01/90-05/93 BS Electrical Engineering - Technion University - Haifa, Israel Certifications National Education Center Professional Affiliations Electronic Invoice Presentment is a new enhancement to Visa e-Pay Service and provides Member Financial Institutions the ability to offer Billers and Retail Customers electronic invoice delivery capability. EIP system is based on Windows NT 4.0 platform and is developed using Visual Basic and Access database as the back end. System performs data transport via the following communication channels: MS Exchange, Virtual Area Network (VAN) LAN, CompuServe and Sprint-Net Responsible for developing of low-level QA Test Plan and QA Reference Documentation and QA Findings Document for the Pilot project. Assist in development of new testing methods and procedures, and improving testing efficiencies. Recommended methods for automating testing using QA Partners a tool Perform Acceptance, functional, GUI usability, and error handling stress and regression testing using black box and gray box testing techniques. Validate that data integrity and security is presented on all levels of data transport: verify transmission completeness against the database, compare input with output using MS-DOS batch file, check files format against the known set of templates, test data encryption and password protection Interviewed new applicants for QA Analyst positions for the project; Trained new members of the team for the their first days; Assigned responsibilities to the team members and wrote daily status reports, which included summery of the activities performed during each shift, to the Project Lead. Presented QA Group on the Department meetings as a QA Team Lead and conference calls every 4 hours, which included report of the progress in the testing cycle. Made sure that needed support was provided to the QA Team from the Developing Team. Performed manual and automated testing of the application. Entered open/found Drs/bugs into TRACKER bug tracking database and verified that Drs/bugs was close/fixed. Wrote and executed test cases for acceptance, boundary, performance, regression, volume and stress testing. Developed and performed automated test cases using QA Partner 4.0 in Windows NT environment. Wrote "The Findings Document" - a summary document of QA Team analyses, findings, suggestions and/or concerns found during the testing cycle on the project Skills Quality Assurance, Testing, Access, Qa, Cases, Database, Regression Testing, Visual Basic, Client/server, Clients, Integration, Integration Testing, Integrator, Lotus Notes, Microsoft Windows, Ms Access, Ms Visual Basic, Printing, Software Quality Assurance, Windows 95, Electrical Engineering, Documentation, Network Protocols, Oracle, Proposals, Sql, Unix, Qa Test, Test Plan, Test Cases, Application Analysis, Application Support, Automated Test Scripts, Basis, Billing, Business Process Management, C++, Contracts, Dispatching, Issues Management, Logistics, Maintenance, Maintenance Repair, Planning Modules, Process Management, Qa Testing, Scheduling, Staff Training, Strategic Planning, Systems Support, Telephony, Test Scripts, Training, Graphical User Interface, Gui, Wireless, Black Box, Usability, Adt, Api, Application Development, Pocket Pc, System Administration, Systems Administration, Telephones, Voice, Wap, Retail, Retail Marketing, Team Lead, Architecture, Database Systems, Design Review, Engineer, Quality Engineer, Software Quality Engineer, Test Plans, White Box, White Box Testing, Black Box Testing, Data Acquisition, Databases, Db2, Dbase, Dbase Iv, Excellent Verbal And Written Communication Skills, Ftp, Ieee, Internet Explorer, Ipx, Java, Javascript, Linux, Ms Office, Netbeui, Netscape, Networking, New Products, Novell, Operations, Problem Solving, Rdbms, San, Software Development, Software Testing, Solutions, Storage Area Network, Structured Software, System Integration, Tcp, Tcp/ip, Virtual Machine, Visual Test, Vm, Assurance Analyst, Automated Testing, Back End, Data Integrity, Dos, Encryption, Exchange, File, Invoice, Lan, Ms Exchange, Ms-dos, Progress, Security, Business Intelligence, Collection, Data Collection, Data Mining, Data Warehousing, E-business, Embedded Systems, Html, Inspections, Inventory, Qa Engineering, Real Time, Real Time Embedded, Real Time Embedded Systems, Shipping, Wireless Data	put the world on vacation at wyndham destinations our mission is simple to put the world on vacation with a spirit of caring creativity and fun our teams help families and friends create memories that last a lifetime as the worlds largest vacation ownership company and part of travel leisure co were shaping the future of the travel industry job description special note regarding working from home this is a work from home position for candidates who reside in the states of florida and south carolina due to business constraints candidates outside the state of florida and south carolina will not be considered for this position and should not apply successful candidates must be able to report to one of our florida or south carolina locations for new hire paperwork on day one and meet our work at home requirements see below our next new hire training class is scheduled to start on september successful candidates must be able to report physically to one of our locations for new hire paperwork prior to day one and must be able to meet our work at home requirements see below become a resort expert help owners and prospective guests plan their dream vacations and make reservations as an inbound customer service sales representative at wyndham destinations during a paid virtual training period youll become an expert on our resorts amenities and things to see and do near each location after training you will transition to taking calls from excited customers who are interested in making reservations for resort stays car rental airline and things to see and experience in that destination based on their interests youll provide them with custom recommendations to create truly unforgettable experiences and encourage them to book the vacation of their dreams experience the benefits of working at wyndham destinations an hour plus monthly sales based incentives the opportunity to work from home immediately equipment provided by us competitive medical dental and vision benefits within days accrue up to paid vacation days floating holidays and paid sick days per year based on a full calendar year travel related discounts to our beautiful resorts and hotels with for match up to paid vacation holiday and sick time tuition reimbursement up to year advancement opportunity with a variety of career paths are you the right fit here is what we are looking for high school diploma or ged required six months customer service and sales experience ability to build rapport with a customer quickly ask probing questions and meet the customers needs intermediate computer knowledge must have demonstrated ability to work well under pressure and multi task initial training schedule monday through friday three weeks est upon completion of training initial schedule will be pm cst monday friday and pm cst saturday sunday pick either any days off during the week or weekend day off and we will assign a second day off during the week what is required for me to work from home quiet workplace free of distractions high speed internet dsl or cable only with download speed of upload speed latency less than must be able to hardwire computer directly to a router must have own personal device laptop desktop or tablet with a working camera to be used for the first week of training until our company provided equipment reach your home intermediate computer proficiency and ability to troubleshoot technical issues while at home if you enjoy talking to people have a passion for traveling and have a desire to work remotely then what are you waiting for apply today to start your next career journey with wyndham destinations application tip to expedite a response from a recruiter please complete a short assessment that will be emailed to you once you have completed the application it should take you mins to complete if you dont receive the email please check your spam folder a place for everyone hospitality is at the heart of all we do at travel leisure co including how we treat each member of our growing community here youll find a team thats inclusive values diversity and is built on a foundational respect for people from all over the world we are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class if you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to mycareerwyncom including the title and the location of the position for which you are applying	0
Summary Human Resource Professional highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Human Resource Professional highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Highlights Budgeting and forecasting Employee relations Compensation administration Affirmative Action compliance OSHA inspections Employment law knowledge Process improvement Risk management Accomplishments Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging. Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging. Experience 01/2015 to Current Consultant Company Name － City , State Reviews federal and state laws to confirm and enforce company compliance. Wrote ISO 9000-level HR instructions for employee in and out processing. Works with senior-level management to create fair and consistent HR policies and procedures. Manages all salary changes stemming from merit increases, promotions, bonuses and pay adjustments. Career Development Program Director, Community Outreach Volunteer Works closely with members in all aspects of their job search, including preparation of resumes, interview techniques, participating in mock interviews, and job search strategies. Identifies and connects clients to potential jobs, schools, military or other training programs for participants. Performs mock interviewing, professional online image consulting and general business competency training. 10/2013 to 12/2014 Compensation and Benefits Specialist Company Name － City , State Designed, and introduced the organization's first formal workplace accommodation process and procedure. Implemented the organization's first results- based wellness incentive campaign-produced over 35% ROI within first year, reduction in absentees, turnover and overall health of the employee population. Responsible for $3.5 million departmental budget with multiple vendor relationships leading employee resources groups of up to 15 staff members. Re-engineered multi -faceted HR communication channels and strategy including: web- based solutions; total rewards statements, and on-line enrollment. Incorporated diversity focus in benefits programs and policies. Created extensive health management programs to increase engagement and drive down cost with evolution toward outcome based programs. Developed and implemented overall benefits strategy by adding several employee wellness activities and events at no cost. Consolidated several medical plans resulting in improved benefit levels, reporting, satisfaction, and a 10.3% reduction in annual expenses. 07/2010 to 10/2013 Commercial Relationship Manager Company Name － City , State Responsible for retention, in-group growth, and the sale of new products and services into existing accounts. Researched departmental systems to improve business process improvement resulting in $300k yearly saving. Led team in overall sales efforts including small business calls, outbound sales, hosts' sales events and other networking seminars. Created team -building activities to strengthen and enhance interpersonal communication. Utilized multiple learning methods and technologies to deliver client training sessions, including in person classroom, virtual classroom, self-study, and phone/conferencing. 07/2006 to 10/2008 Benefits Specialist Company Name － City , State Counseled employees and management on leave of absence policies and procedures to ensure employees had all appropriate information including interpretation of multi- state and federal laws, COBRA, FMLA, HIPPA, ADA, etc. Liaison between the policyholder and The Standard. Responded to claim and coverage inquires, including verifying appropriate premium administration. Developed effective relationships with Human Resources, benefits and payroll staff throughout the policyholder's business units to ensure a positive customer experience for the employer and employee. Participated in the development of the employee module for HR Intranet, which allowed employees to access HR policies and be informed regarding important benefit and policy changes. Utilized project management skills for implementing on-line employment application and benefits enrollment, and a paperless/scanning filing system. Education Master of Arts : Human Resource Development Webster University － City , State Human Resource Development Bachelor of Arts : Mass Communication Xavier University － City , State Mass Communication 2017 MBA : Finance University of Missouri Columbia － City , State Affiliations Certified Facilitator-Look Good Feel Better-American Cancer Society SHRM-KC Alpha Kappa Alpha Sorority Incorporated-Executive Officer-2014-2015 Publicity-Earned National Award for online, and print content of chapter community service events. Board of Trustee-St. Paul's Episcopal Day School-Current Skills ADA, Benefits, budget, business process improvement, interpersonal communication, consulting, client, clients, Employee Relations, filing, focus, Human Resources, HR, image, interpretation, team -building, Legal Compliance, Director, access, Works, networking, Organizational Development, payroll, policies, project management, reporting, risk management, sales, scanning, seminars, Staffing, strategy, Strategic Planning, phone, training programs, Vendor Management	st francis hospital has an opening for a chief financial officer in columbus georgia since opening our doors in the caregivers at st francis emory healthcare have been committed each day to providing the highest quality care in west georgia and east alabama with beds on two campuses more than associates and physicians we offer a full range of inpatient outpatient and emergency room services including the only openheart surgery program in columbus and the chattahoochee valley the chief financial officer provides leadership and direction to all financial departments for the overall fiscal responsibility of the hospital general responsibilities administers the general accounting patient business services including third party reimbursement financial and statistical reporting functions of the hospital in accordance with established policies and accounting procedures provides formal or informal direction in data processing distributed systems material management and medical records functions trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled assists the ceo in the development of long and shortrange hospital operations plans that may include service demand analyses resources availability analyses and cost benefit analyses of proposed capital and staff expansions develops long and shortrange operational and capital budgets which are supported by the hospitals long and short range plans and objectives prepares cash flow analyses and budget variance analyses recommends budget modifications as required assists managers in the development of departmental budgets monitors interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital identifies and reports undesirable trends and potential business opportunities and makes recommendations for action directs the preparation of internal financial reports including work papers for annual financial audit assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends financial reports and operating procedures responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports public disclosure reports and third party payor cost reports job requirements minimum qualifications bachelors degree in accounting or finance and the knowledge of generally accepted accounting principals and verbal interpersonal and quantitative skills normally acquired through completion of this degree is required cpa or masters degree strongly preferred a minimum of years of experience working at the cfo level in an acutecare hospital is required minimum of three years of progressive management experience in an investorowned healthcare organization required must be a strong handson and approachable leader who understands the value of being a teamplayer and have an outgoing and friendly personality must understand how to motivate and inspire staff to achieve optimal results while keeping employee satisfaction high	0
Education Glencoe High School 2002-2006 Gadsden State Community College Skills Customer satisfaction, Software:Word Outlook, Word, AS400, Knowledge of medical equipment, Physical therapy, Advanced problem-solving, Enthusiastic people person, Great organizational skills, Multi-task management. Experience 01/2010 - Current Company Name － City , State Physical Therapist Technician Assist physical therapists in daily patient treatments and care. Set up orthopedic equipment. Assist in ultrasound and E-stem treatment along with wound care and patient activities. 01/2009 - 01/2010 Company Name － City , State Construction Worker Operated heavy machinery. Assisted in home and business modification,cleaning, and preparation for the site. 12/2007 - 01/2009 Company Name － City , State Floor Worker/Cashier Assisted customers with any questions or concerns they had.Checked the customers in for their workouts. Cleaned workout equipment. Answered phones and handled money transactions. Summary My objective is to obtain a successful career with your company by bringing enthusiasm, dedication, responsibility, good work ethic and customer service, combined with a desire to utilize my skills obtained through my experience.	ny office administrator toll international llc queens ny quick apply job details fulltime contract an hour hours ago qualifications writing skills lever office experience microsoft excel drivers license bachelors degree full job description job title ny office administrator location new york ny hourly ratesalary per year contract summaryobjective toll is seeking a ny office administrator performing office administrator services as required is the primary focus for the following position responsibilities welcoming visitors and directing them to the relevant officepersonnel carrying out clerical duties such as answering phone calls responding to emails and preparing documents including office correspondence memos resumes and presentations coordinate activities throughout the project to ensure efficiency and maintain compliance with company policy manage agendas travel plans and appointments for upper management manage emails letters packages phone calls and other forms of correspondence support bookkeeping and budgeting procedures for the company create and update databases records for financial information personnel and other data track and replace office supplies as necessary to avoid interruptions in standard front office procedures submit reports and prepare proposals and presentations as needed assist colleagues whenever there is an opportunity to do so ordering hard copies of contract drawings shipping services printing shipping labels coordinating shipment pickups managing invoices from services reviewing and submitting to the accountant invoices from coffee provider printing service office supplies etc sending of projectoffice wide notices familiar with port authority of ny nj procedures and project controls qualifications bachelor degree proven excellence as an office assistant office administrator or in another relevant position outstanding abilities to communicate in person in writing and over the phone familiarity with common procedures and basic account principles used in the office proficient in a variety of computer software applications including microsoft office suite word excel outlook and access comfortable handling confidential information multitasking and timemanagement skills with the ability to prioritize tasks significant mass transportation experience must have the ability to communicate effectively both orally and written ability to handle working on multiple projects simultaneously selfmotivated with the ability to prioritize meet deadlines and manage changing priorities ability to work independently and with others other skills and abilities strong computer skills specifically microsoft excel and word good writingcommunication skills selfstarter excellent organizational skills and attention to detail duration and lever of effort minimum of months year duration job type contract benefits contract hourly rate tax retention schedule monday to friday experience years preferred education bachelors preferred location new york ny work authorization united states preferred contract renewal possible this job is a job for which military experienced candidates are encouraged to apply a good fit for applicants with gaps in their resume or who have been out of the workforce for the past months or more a job for which all ages including older job seekers are encouraged to apply companys website benefit conditions waiting period may apply work remotely temporarily due to covid job types fulltime contract pay per hour contract tax retention covid considerations work remotely temporarily due to covid job types fulltime contract pay per hour schedule monday to friday covid considerations work remotely temporarily due to covid ability to commuterelocate queens ny reliably commute or planning to relocate before starting work preferred education bachelors preferred experience working with the port authority of ny nj years preferred significant mass transportation years preferred microsoft office suite word excel outlook and access years preferred comfortable handling confidential information years preferred familiarity with common procedures used in the office years preferred basic account principles used in the office years preferred proven excellence as an office assistant years preferred proven excellence as an office administrator years preferred jfk terminal development years preferred submit reports prepare proposals presentations as needed years preferred ordering hard copies of contract drawings years preferred licensecertification drivers license preferred work location one location quick apply	0
Professional Summary Seeking to obtain a career in Information Assurance with a focus on Cyber Network Defense Seeking to obtain a career in Information Assurance with a focus on Cyber Network Defense Seeking to obtain a career in Information Assurance with a focus on Cyber Network Defense Skills Desktops, Ethernet cables Cisco routers Video & Sound Cards CD-ROM Drives Multiplexors Scanners Monitors Switches TCP/IP Configuration Installing, adding and deleting user accounts with Active Directory Strong software and application knowledge such as Avaya, Microsoft Office, and Remedy Experience with Information Technology Service Management (ITSM) Desktops, Ethernet cables Cisco routers Video & Sound Cards CD-ROM Drives Multiplexors Scanners Monitors Switches TCP/IP Configuration Installing, adding and deleting user accounts with Active Directory Strong software and application knowledge such as Avaya, Microsoft Office, and Remedy Experience with Information Technology Service Management (ITSM) Experience with Information Technology Strong software and application knowledge such as Avaya,Microsoft Office,and Remedy Installing,adding and deleting user accounts with Active Directory Ethernet cables Video & Sound Cards CD-ROM Drives Multiplexors Scanners Monitors Switches TCP/IP Configuration Installing, adding and deleting user accounts with Active Directory Strong software and application knowledge such as Avaya, Microsoft Office, and Remedy Experience with Information Technology Service Management (ITSM) Experience with Information Technology Strong software and application knowledge such as Avaya,Microsoft Office,and Remedy Installing,adding and deleting user accounts with Active Directory Experience with Information Technology Service Managment (ITSM) Ethernet cables CD-ROM Drives Scanners TCP/IP Configuration Installing, adding and deleting user accounts with Active Directory Strong software and application knowledge such as Avaya, Microsoft Office, and Remedy Experience with Information Technology Service Management (ITSM) Experience with Information Technology Strong software and application knowledge such as Avaya,Microsoft Office,and Remedy Installing,adding and deleting user accounts with Active Directory Experience with Information Technology Service Managment (ITSM) Work History Information Technology Specialist , 02/2018 to Current Company Name Defines scope, plans and deliverables for assigned projects Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations Confirms and prioritizes project plans and deliverables with the customer, participates in business and technical information technology solution implementations, upgrades, enhancement and conversions Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems Applies metrics to monitor performance and measure key project criteria Performs maintenance and troubleshoots network connectivity, printer, and other hardware issues for both uses on site and those that are remote Assists users with deployment and maintenance of desktop workstations. 06/2016 to 01/2018 Company Name Diplomatic Security Service for the Department of State Protected U.S. diplomats while visiting foreign dignitaries for diplomatic missions Maintained security awareness in a federal environment Assisted in employee management Interacted with VIP personnel such as members of the Senate, foreign and domestic diplomats, and the Secretary of State. Information Technology Interpreter , 08/2010 to 03/2016 Company Name Assisted United States military in training foreign nationals on information technology such as basic troubleshooting and basic system set up Diagnosed computer errors and provided technical support Backed up and restored organizational data files and systems Installed, configured and upgraded PC software and operating systems Created and updated IT support tickets per Standard Operating Procedures Provided customer support for email, hosted applications, desktop, system and network problems within defined Service Level Agreements. Languages Fluent in Dari, Dutch, and Russian	bath body works jobid as a sales associate at bath body works youll consistently execute to the selling model meet selling goalsexpectations during scheduled shifts build highly satisfied and loyal customer base through engagement support replenishment activities that keep the store full and abundant abide by policies and procedures as directedhiring immediately	0
Profile Dedicated Engineering Manager with excellent technical, analytical and communication skills demonstrated by over 25 years of experience. Skills Windows XP Professional (Word Excel and Outlook) and Internet. Project management Process improvement Accomplishments Testing, Evaluation and Analysis: Tested equipment to ensure compliance. Analyzed data and provided recommendations which resulted in adoption of new cost-saving equipment. Project Management Supervised project production efforts to ensure projects were completed to company standards, on time and within budget constraints. Professional Experience Engineering Manager 11/2010 to 02/2016 Company Name City , State Directed the installation, testing, operation, maintenance, and repairs of equipment. Trained mechanics on standard operating procedures and coordinate preventive maintenance programs. Responsible for remodeling projects, making detailed plans to accomplish goals and direct the integration of technical activities. Worked closely with management, front desk, food & beverage, security, and housekeeping staff in regards to room and common areas activities and issues. Responsible for safety, health, fire, and emergency systems to comply with municipal and federal regulations. Managed numerous projects simultaneously within budgetary restrictions. Prepared accurate specifications for purchase of materials and equipment for purchasing department. Collaborated with the Director of Engineering regarding design parameters for projects. Resolved part and assembly discrepancies. Assistant Superintendent 04/2003 to 10/2010 Company Name City , State Responsible for the maintenance and repairs of 600 residential units. Assisted the Superintendent in maintaining the physical integrity of the building. Involved in ensuring a safe, secure and comfortable living environment for residents. Handled the daily building inspections for damages and cleanliness. Performed electrical and plumbing work as needed. Conducted preventive maintenance of low-pressure oil boiler and ancillary equipment. Supervised a staff of nine (doormen and porters) in the evenings. Repaired or replaced defective equipment, components or wiring of window air conditioning units and 3-tons systems. Prepared estimates for work orders and request material required to complete jobs. Ensured that adequate supplies are in stock for emergency repairs and preventive maintenance. Completed daily reports of work performed, problems, unusual occurrences, materials expended for billing and recordkeeping purposes. Suite Attendant 12/1994 to 03/2003 Company Name City , State Served eighty-nine luxury suites during Knicks, Rangers, concerts, circus and private events. Acted as the liaison between Madison Square Garden Club Suites Service Department and guests. Assisted in the coordination of corporate parties. Assistant Superintendent 10/1990 to 09/2000 Company Name City , State Assisted in the maintenance of 47 residential units. Repaired all physical damages to apartments. Responsible for conducting all plumbing and electrical wiring. Education and Training Type your own 2016 Trade School Coursework in [Course Name] Languages Fluent in Spanish Skills Billing, blueprints, carpentry, detail-oriented, electrical wiring, engineer, HVAC, materials, Excel, Outlook, window, Windows XP, Word, Oil, painting, Plumbing, read, repairs, safety, Soldering, Fluent in Spanish, Welding, wiring	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	1
Professional Summary To deliver value in a professional position in the oil and gas industry that utilizes my attributes and unique skillset. Long standing track record of outperforming management?s goals and milestones while reducing time, costs, and minimizing non-productive time. Incorporate both analytical and creative skills to visualize ideas, and find solutions and proactively avoid problems. In depth understanding of how mechanics and tools can be utilized for optimized functionality, economics, and safety, from experience on marginally productive plays where lowered and predictable costs were a key driver. Meticulous with invoices to ensure costs are accurate and what was agreed upon. Developed in-depth analytical and mechanical problem solving skills through years of field experience, comprehensive discussions with vendors, and learning/listening to those with more experience. Wealth of knowledge about timelines, workflows, costs, effective troubleshooting, and seamlessly integrating field and office personnel into a unified team from righand experience and field engineering experience. Continuously consider HSE and regulatory facets and how to implement them without unduly disturbing operations, when possible. Accomplishments Developed Unit?s drilling program in this area. o To date, Drilled Unit?s longest lateral (6,891?), fastest GW well (17.54 days spud to TD), and only 8.75. lateral. Cleveland Play: o Developed Unit?s drilling program in this area. SOHOT Play (Grady County, OK): o Developed Unit?s drilling program in this area. o Drilled Unit?s fastest Medrano well to date (19.35 days spud to TD). Regularly put in charge of developing the drilling programs in Unit?s new core plays and drilling one-off and two-off wells. Proficient in Wellview reporting software. Directed increased expectations and new standardization for reporting requirements in the field and office across drilling, completions, and production groups. Worked closely with the Wellview Master User to make appropriate changes. Field Engineer (and continued Drilling and Completions Engineer), Unit Corporation, Tulsa, OK Sep 2008 " Mar 2011 Unit?s field representative (completion/frac consultant) to prepare for frac jobs, flowback, and putting on pipeline to handover to the Production group. Relief pumped a route in Western Oklahoma for eight months. Drilling Consultant rotation for twelve months on the same rig I performed Drilling Engineer duties for. Safely and efficiently P&Ad 80+ wells over including one in the middle (literally) of the Washita River, encompassing all regulatory requirements, bidding and awarding work, overseeing operations, selling/transferring/disposing of reclaimed tubulars and surface equipment, location reclamation, and making good on surface owner relationships Worked with surface owners to access property to stake wells, resolve ROW concerns, and settle surface damages " liaison between surface owners and Unit?s Landmen. Designed, bid, and awarded dirt work and confirmed final location was built as expected and suitable for the drilling rig. Drilling and Completions Engineer, Unit Corporation, Tulsa, OK June 2007 " Sep 2008 Designed completion procedures for the wells I drilled (perf intervals, acidizing, frac job, etc). Work closely with Production Foreman to ensure optimal communication between field and office. Communicate closely with drilling consultants to confirm office and field are on the same page. When problems occur, drove to rig site to be Unit?s onsite representative. Worked with team to confirm well was drilled and completed in a manner that maximized benefits to long term project goals. Intern, Unit Corporation, Tulsa, OK Sep 2005 " June 2007 Handled all regulatory paperwork and ensured compliance for the drilling and completion engineers. Helped gather preliminary offset data for drilling engineers through a variety of software packages and resources. Prepared/requested bids for mud programs, cement program, directional, etc. Confirmed accuracy before passing along to engineers. Heavily involved in implementing Wellview software across Unit?s drilling department (field and office) and setting up custom reports to match Unit?s reporting requirements. Wrote training manual for drilling consultants. Trained Completion and Production Engineers as requested. Derrickhand, Nabors Drilling, CO Dec 1999 " Apr 2003 Calculated/measured mud properties and adjusted chemical additives accordingly. Repaired, maintained, and supervised mud pumps. and other solids control equipment operational status. Assisted driller and tool pusher in daily operations of drilling rig. Helped coordinate work efforts of three subordinate employees. Experience Engineering Consultant July 2015 to Current Company Name － City , State Fulfilling a variety of engineering needs for clients " reservoir engineering, acquisitions & divestitures, company/prospect valuations, production engineering, drilling engineering, data compiling and ?clean-up. services, etc. o Using a diverse assortment of software packages " ARIES, Powertools, Petra, HIS Enerdeq, Drilling Info, Wellview, etc. Staff Production Engineer February 2015 to July 2015 Company Name － City , State Worked with an older Permian well set riddled with inefficiency issues in the Midland Basin, cleaned up the billing structure and obscure routing issues, and identifying/addressed many HSE issues. . Experience with Production Explorer, IHS, PHD Win, and Drilling Info software packages to complete work. . Took up an initiative " which was unsuccessfully addressed in previous years " to get the field staff up to date with technology and digital record keeping, and made significant progress in jumping some of the hurdles to work together. Senior Drilling Engineer March 2011 to February 2015 Company Name － City , State Marmaton Play:. o Drilled Unit?s longest lateral (9,870?) and fastest well (8.71 days spud to TD) to date. o Over the first 18 months, reduced average spud to RR from 30+ days to 13.14 days, DHC from $2.1MM to $1.37MM, and reduced outliers by 68%. o Dramatically outperformed offset operators in all metrics " spud to TD days, DHC, and outliers. Education Bachelors : Mechanical Engineering University of Tulsa Mechanical Engineering Publications Horizontal Marmaton Wells in Beaver Co, OK " Drilling Improvements and Lessons Learned?, AADE National Technology Conference and Exhibition, Cox Convention Center, Oklahoma City, OK, 27 Feb 2013. Lecture. While unsuccessfully seeking leads on a prospective drilling improvement system, two companies very shortly thereafter implementing the exact idea described, with one filing a patent and pursuing commercial development. TRAINING Landmark ARIES Fundamentals. Dustin Simmons Advanced Sucker Rod Lifting for Gas Well Deliquidification. Norman W Hein Jr Marginal Well Commission: Open Hole Log Interpretation. Gary W Batcheller Petroskills: Gas Well Deliquidification. Dr. James F Lea Oil Well Blowout Prevention Systems School, OU, (IADC WellCAP). Glen Wanzer Leadership Essentials. Kurt Webber Halliburton Drill Bits & Services: Drill Bit Technology Seminar. Multiple lecturers K&M Technology: Extended Reach Eng. Design and Implementation Course. Multiple Lecturers Blade Energy Partners: Principles of Tubular Design. Stan Mason PTTC: Completion & Stimulation(s) of Horiz. Wells in Tight and Unconv. Res. Larry K Britt Society of Petroleum Engineers: Drillstring Design. Frank J Schuh Baker Hughes: Drill Bit Technology Seminar. Multiple lecturers Baroid: Drilling Fluids Technology. Multiple lecturers Murchinson Drilling School: Operational Drilling Technology Course. Bill Murchinson Skills acquisitions, billing, clients, Explorer, Win, PHD, progress, record keeping, routing	st francis hospital has an opening for a chief financial officer in columbus georgia since opening our doors in the caregivers at st francis emory healthcare have been committed each day to providing the highest quality care in west georgia and east alabama with beds on two campuses more than associates and physicians we offer a full range of inpatient outpatient and emergency room services including the only openheart surgery program in columbus and the chattahoochee valley the chief financial officer provides leadership and direction to all financial departments for the overall fiscal responsibility of the hospital general responsibilities administers the general accounting patient business services including third party reimbursement financial and statistical reporting functions of the hospital in accordance with established policies and accounting procedures provides formal or informal direction in data processing distributed systems material management and medical records functions trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled assists the ceo in the development of long and shortrange hospital operations plans that may include service demand analyses resources availability analyses and cost benefit analyses of proposed capital and staff expansions develops long and shortrange operational and capital budgets which are supported by the hospitals long and short range plans and objectives prepares cash flow analyses and budget variance analyses recommends budget modifications as required assists managers in the development of departmental budgets monitors interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital identifies and reports undesirable trends and potential business opportunities and makes recommendations for action directs the preparation of internal financial reports including work papers for annual financial audit assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends financial reports and operating procedures responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports public disclosure reports and third party payor cost reports job requirements minimum qualifications bachelors degree in accounting or finance and the knowledge of generally accepted accounting principals and verbal interpersonal and quantitative skills normally acquired through completion of this degree is required cpa or masters degree strongly preferred a minimum of years of experience working at the cfo level in an acutecare hospital is required minimum of three years of progressive management experience in an investorowned healthcare organization required must be a strong handson and approachable leader who understands the value of being a teamplayer and have an outgoing and friendly personality must understand how to motivate and inspire staff to achieve optimal results while keeping employee satisfaction high	1
Summary I am an ethical, team oriented and policy driven individual with experience in AP/AR, Human Resource Administration, Auditing, Documentation experience, Property Management (96 Units) and a vast number of computer skills. Highlights Accounts receivable professional Expert in customer relations Proficient in SAP Strong communication skills ERP (Enterprise Resource Planning) software Strong organizational skills Large cash/check deposits expert Customer service expert Invoice processing Telecommunication skills Active listening skills Energetic work attitude Courteous demeanor Accomplishments Research Investigated and analyzed client complaints to identify and resolve issues. Multitasking Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Administration Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. Training Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Scheduling Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork. Multiple awards for performance. Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records. Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Market Research Interviewed clients via market research surveys to identify product issues and customer needs. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Research Conducted research which led to the development of Resident Retention ]. Experience HR Clerk 04/2015 to 06/2015 Company Name City , State Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.(backup).Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents. Accounts Payable Clerk 02/2014 to 03/2014 Company Name City , State Receive and verify invoices and requirements and match purchase orders to invoice Prepare batches of invoices for data entry by matching invoices to correct vendor number Responsible for management of the weekly check mailings In charge of maintaining updated vendor files and file numbers Daily task includes the management of a customer service line (payment status, missing invoice, etc.) In charge of getting necessary documentation of Auditing Department. Accounts Payable Clerk 12/2013 to 02/2014 Company Name City , State Auditing of several months of Sprint bills to check for discrepancy in Plan rates. Preformed calculations, collected bills, analyzed charges and complete variances in Excel Spreadsheets. Completed and developed a procedure for the Auditing of Sprint Bills. AP/AR Clerk 07/2013 to 11/2013 Company Name City , State Executed accounts receivable reporting enhancements and reconciliation procedures.Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.Verified details of transactions, including funds received and total account balances.Coded the general ledger and processed vendor invoice payments.Deposited third party checks, as well as monthly reserve transfers.Coordinated approval processes of all accounts payable invoices.Balanced batch summary reports for verification and approval.Researched and resolved billing and invoice problems. Accounts Receivable Accounts Receivable Specialist III 08/2000 to 06/2011 Company Name City , State Posted overhead invoices to appropriate general ledger accounts. Researched and resolved accounts payable discrepancies through invoice adjustments Coded and entered at least [50] invoices each day. Effectively managed a high-volume of inbound and outbound customer calls. Recognized for having no late fees or shut in's on company utilities Setup a Credit Card Process to ensure on time payment of utilities Assisted with New Vendor Setup Recipient of multiple positive reviews acknowledging dedication to excellent customer service Posted Cash and Completed Journal Entries Preform Debit and Credit Memo's Successfully implemented a scanning program to help with sox compliance. Apartment Manager/Leasing 08/1999 to 12/2000 Company Name City , State Tipton Management- Pine Lake Village Apartments Leased, Managed and Maintained 96% Occupancy Paid Bills by allocated Budget Completed move-ins and Move outs Got Painting and Sign bids (property rehab) Serve Evictions and filed Evictions Sent Letters out for Renewals and offered incentives for Renewals. Education BSBA : Human Resource Management 2011 CTU Online City , State , USA GPA: GPA: 3.95 Study Business Management with a emphasis on Human Resource Management. While enrolled I maintained a 3.95 G.P.A. and was also a school mentor to at risk students. Skills Accounts Payable Accounts Receivable Customer Service Microsoft Suite SAP Solomon Knowledge of Quickbooks	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	1
Skills Financial Planning & Analysis, Analytical skills, Forecasting, Portfolio & Wealth Management, Financial Reporting, Business Analysis, Financial Consulting, Quantitative Analysis, Market Research, Financial Modelling, Project Management, Strategy, Operations, Risk Management, Corporate Finance, Global Finance, Product Management Slabware, Quickbooks, Busy LS, Microsoft Office, Microsoft Excel, Mutual Funds, Alternate Investments, Real Estate Funds, Mortgages, Consumer Loans, Insurance, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook Experience 05/2017 to 08/2017 Financial Analyst Intern Company Name － City , State Augmented company profits by 25% by conducting a detailed financial analysis and refining the budgets and forecasts. Analyzed company financial reports to make recommendations for revenue generation and cost reduction. Reduced 30% costs by designing financial process tools, and implementing pricing strategies for process improvement. Spearheaded and led due diligence for Acue Marmonite's international projects in India, identifying key risk factors and forecasting investment viability and educated the senior management about the project NPV. Developed innovative financial tools to simplify Business Requirement Documentation (BRD's), which helped record-keeping, understanding client business and expanding client relationships. 11/2015 to 07/2016 Manager Company Name － City Retail Banking - Affluent Business. Amplified the high net worth client portfolio from USD 16 million to USD 18 million in less than 9 months. Recommended customized product portfolios to high net worth clients through financial planning and investment analysis resulting in average client portfolio growth up to 27%. Administered regulatory and procedural compliance to ensure adherence to proper accounting procedures. Advised clients about global trade, designing customer centric propositions for hedging and mitigating risk. 09/2013 to 10/2015 Senior Advance Wealth Manager Company Name － City Retail Banking, and Wealth Management. Increased total portfolio value by USD 5 million, making it the largest in the region. Assessed client's financial objectives and risk profiles, identified investment opportunities, and prepared customized recommendations for asset allocation. Exhibited leadership capabilities by supporting, training and mentoring a team of wealth managers. Achieved highest personal loan sales figures for the year 2014 within the region. 04/2012 to 08/2013 Deputy Manager Company Name － City Enhanced portfolio value from USD 0.65 million to USD 1.05 million by acquiring new clients in the region. Boosted portfolio growth by 18% by analysing high net worth client portfolios, and advising tailed investment solutions. Exceeded bank's budgeted portfolio growth expectations by 34%. Carried out non-resident operations in the branch and implemented the retail Foreign Exchange (FX) Rated in TOP 40 mortgage sales performers award PAN INDIA within 5 months of joining Axis Bank. Fast-tracked to the position of Senior Wealth Manager within 15 months of joining HSBC. Received 'Dynamo' award for outstanding performance and commitment to fairness and integrity (HSBC). Ranked first among wealth managers in the HSBC Delhi region (Aug '14). Received 'Outstanding Performer' award. Ranked first for following Compliance and AML Practices for Operational Excellence in HSBC (2014). Education and Training Dec 2017 Master of Business Administration : Financial Analysis and Investments University of Connecticut School of Business － City , State Financial Analysis and Investments STEM - qualifying for 36 months OPT) Vice President - Marketing & Finance for UConn Graduate Consulting Club Student Consultant and Team Lead to CT based Start-up *Winner of the Cigna Strategic Investment Case Challenge Jun 2010 Bachelor of Arts : Economics Sri Venkateswara College, University of Delhi － City India Economics Skills accounting, Analytical skills, Banking, budgets, Business Analysis, Consultant, Consulting, Corporate Finance, cost reduction, client, clients, designing, Documentation, due diligence, senior management, Fast, Finance, Financial, financial analysis, Financial Planning & Analysis, Financial Consulting, financial planning, financial reports, Financial Reporting, Forecasting, Foreign Exchange, Funds, Insurance, investment analysis, Investments, leadership, Team Lead, Market Research, Marketing, mentoring, Microsoft Access, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, pricing strategies, process improvement, Product Management, Project Management, Quantitative Analysis, Quickbooks, Real Estate, record-keeping, Requirement, Retail, Risk Management, sales, Strategy, Strategic, Wealth Management	job summary randstad federal we have over a decade of experience providing talent with clearance and workforce solutions that drive bottomline value for federal agencies and the organizations that serve them learn more about what we do meet our experienced team and get an inside look at the strategic partnerships that set us apart lets talk about the role location cliffton nj remote capabilities no clearance required secret job summary responsible for research design and development of computer software systems in conjunction with hardware product development primarily responsible for the design and development of software products for a variety software applications participates in all phases of the software development life cycle including requirements analysis design implementation integration and test of software products location clifton new jersey job type contract salary per hour work hours to education bachelors responsibilities responsible for research design and development of computer software systems in conjunction with hardware product development primarily responsible for the design and development of software products for a variety software applications participates in all phases of the software development life cycle including requirements analysis design implementation integration and test of software products applies computer science engineering and mathematical analysis concepts and principles in the development of software for the target application works closely with cross functional members of the engineering organization to develop and evaluate interfaces between hardware and software and operational performance requirements and design of the overall system develops software test procedures software programs and related documentation contributes to determining estimating and validating the cost and scope of software efforts to ensure software performed meets program cost schedule and technical constraints qualifications experience level experienced minimum years of experience education bachelors skills cad jira ada c uml jenkins bit bucket equal opportunity employer race color religion sex sexual orientation gender identity national origin age genetic information disability protected veteran status or any other legally protected group status at randstad we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants if you require a reasonable accommodation to make your application or interview experience a great one please contact for certain assignments covid vaccination andor testing may be required by randstads client or applicable federal mandate subject to approved medical or religious accommodations carefully review the job posting for details on vaccinetesting requirements or ask your randstad representative for more information provided by dice	0
Summary General accounting procedures **Accounts Payables Costing ** Billing & Accounts Receivables * Cash Management * Bank Reconciliation **Payroll Management Finalisation of accounts up to Balance Sheet * Accounting Reports Management * Knowledge of L/C Documentation * Admin & Secretarial Skills Competencies Proficient in data entry and management * Ability to maintain a high level of accuracy in preparing and entering financial information * Ability to work fast and in an accurate manner * Good organizational and analytical skills * Ability to learn and adapt quickly to meet changing needs Highlights Sound knowledge of computer accounting programs such as, I-Travel Financials (ERP), MYOB, Tally, QuickBooks, Xpert, Leap Accounting and MS Office applications like Word, Excel, PowerPoint, Outlook and other Internet applications with very good typing speed. Experience Accountant October 2012 to October 2014 Company Name － City A Destination Management Company based in Dubai) Job Description: Handled high volume of payments including internal and external. Reviewed supplier invoices to ensure that all the information appearing on them is accurate and complete and reconciled their statements after sorting queries. Maintained listing of accounts payable. Monitored accounts aging to ensure payments are up to date. Performed day to day processing of payments by cheques, telegraphic transfers, online transfers, etc. and ensured that suppliers are paid within the established time limits in accordance with the company policy. Overseen daily cash and petty cash transactions and tallying of cash every day. Prepared month-end account reconciliations primarily bank, accrual and prepaid accounts and post entries. Ensured the confidentiality and security of all financial files. Other accounting/finance support as and when required by the management. Accountant - Payables / Accounting Clerk April 2011 to October 2012 Company Name － City A boutique law firm that specialises in the Corporate, Property and construction business sectors) Job Description: Accounts Payables - Reviewed invoices to ensure that all the information appearing on them is accurate and complete. Verified that payable transactions comply with financial policies and procedures. Processed transaction reports (aging, payment, etc.) after data entry. Maintained listing of accounts payable. Cash Receipts & Petty Cash Expenses - Managed and controlled cash receipts through proper tracking and ensured that the same is deposited into bank on a daily basis in order to avoid discrepancies. Managed daily petty cash expenses and reconciled the physical cash and advances daily. Bank Reconciliation - Monitored Bank transactions daily to avoid any irregularities and also to ease the bank reconciliation thus by keeping the book balance up-to-date. Accounting Vouchers & Data Entry- Prepared and recorded various vouchers in MYOB software. Month end closing and Financial Reports - Maintained Fixed Assets master and run monthly depreciation, passed closing entries and provided MIS reports (BRS, CFS, Ageing Reports, Commission Statement, etc.). Finalisation of Accounts and Annual Audit - Assisted Finance Manager by preparing relevant B/S and P&L schedules as per auditor's requirements for the Finalization of Accounts and Annual Audit. Secretarial - Provided secretarial & administrative support to the Finance Manager as and when required. Junior Accountant July 2008 to April 2011 Company Name － City A boutique TMT firm set up in the Middle East to cater exclusively for all legal needs of companies or individuals) Job Description: Handled day to day accounts related jobs including but not limited to:- Invoicing - Prepared and sent timely and accurate invoices to clients by email. Recorded invoices in the Leap Accounting Software. Kept track of Clients' Funds in a separate Trust Account. Accounts Receivables - Monitored Receivables regularly and worked with clients and A/R team to increase speed of receivables and prevented interruption of service to clients that lead to an improvement in the financial performance of the company. Managed receivables activities such as cash application, sending follow-up inquiries, negotiating with past due accounts. Worked and resolved customer queries in relation with invoices by communicating with the concerned Fee Earners, participated in weekly credit control meeting with the Managing Partner. Accounts Payables - Verified suppliers' invoices, reconciled statements and arranged timely and accurate processing of payments in accordance with the company's payment strategy, and also arranged advance payments wherever necessary and kept track of it. Statutory Payments - Arranged Funds in Advance from clients to pay the statutory payments related to Trademark/Patent/License Registration/Renewal before the deadline. Payroll - Controlled and updated employee records and processed payroll. Petty Cash - Managed daily cash expenses and verified and tallied physical cash balance. Accounting Vouchers - Prepared, maintained various vouchers and recorded in Leap Accounting software. Financial Reports - Assisted Finance Manager in preparing monthly financial reports. Secretarial - Performed other secretarial duties related to the Accounting Department. Accountant cum Secretary August 2005 to July 2008 Company Name － City A General Trading company dealing in import and export of porcelain, melamine and stainless steel cookware, crockery & computers and computer peripherals) Job Description: Bookkeeping - Performed daily accounting activities and ensured financial transactions are captured in proper accounts in Tally Accounting software. Analyzed and reviewed accounting provisions to ensure expenses are promptly regularized. Maintained General Ledger, Trial Balance, P & L A/c and Balance Sheet. Purchasing and clearance of shipments - Placed local and overseas purchase orders under supervision and coordinated clearance of Import Shipments and arranged payments through cheques, bank transfer, documentary collection, letters of credit, etc. Costing: Ascertained various costs to calculate the sales price of the products. Sales - Actively supported company sales team and coordinated sales details and ensured deliveries were carried out as agreed with customers. Invoicing - Timely preparation and dispatch of invoices and monthly sales analysis as well as sales reports. Cash Management - Managed cash receipts and petty cash expenses. Letter of Credit - Assisted in opening of L/Cs, review and follow up on opened L/Cs. Bank - Monitored bank transactions daily and performed bank reconciliation. Finalisation of Accounts & Annual Audit - Provided monthly and annual Financial Reports to management and liaised with the Auditors. Administration - Provided administrative and secretarial support in order to ensure the effective and efficient office operations. Liaised with Banks, Insurance Agencies, Creditors and Customers as part of day to day operation. Education M.Com (Master of Commerce) University of Kerala India B.Com (Bachelor of Commerce) Mahatma Gandhi University － State , India Certifications Personal Profile Nationality : Indian ****Driving License : UAE Visa Status : Husband's Sponsorship ****Languages known : English, Hindi, Malayalam Availability : Immediate Skills Accounting, Accounting Software, Accounts Payables, accounts payable, Accounts Receivables, accrual, administrative, administrative support, Trial Balance, balance, Balance Sheet, bank reconciliation, Bank Reconciliation, Bookkeeping, book, c, Driving License, Cash Management, closing, computer peripherals, Credit, Clients, Data Entry, email, English, ERP, Finance, Financials, Financial, Fixed Assets, Funds, General Ledger, Hindi, Insurance, Internet applications, Invoicing, Languages, law, legal, letters, Managing, Excel, MS Office applications, office, Outlook, PowerPoint, Word, MIS, MYOB, negotiating, Payroll, policies, Purchasing, QuickBooks, Sales, sales analysis, Secretarial, Sound, strategy, supervision, typing speed, Xpert	if youâre exploring sales careers you already know sales is the way to get ahead you can sell just about anywhere but the key is knowing how to spot the right opportunity have you ever noticed that the most successful sales people receive superior support from the companies they work with a robust company like platinum handles objectives like marketing recruiting customer service and technology and innovation so you can focus on what you do bestâeducating more customers and closing more sales if you already possess the hard work hunger and determination of a successful salesperson youâre one step from closing the deal with a company that can launch your career beyond expectation career details during the typical fourday workweek monâthurs you will travel to meet oneonone with farmers and small business owners you will receive thorough training in platinumâs reliable step sales system you will be taught platinumâs proven sales system including how to identify highly qualified leads in each territory those who work hard to build a strong knowledge of the product and confidence in their presentation have consistently earned annually platinumâs teambased structure encourages motivation accountability and increased sales additional advantages include annual renewal income potential generous bonuses and luxury travel incentives requirements ability to travel overnight mondayâthursday must be years or older to apply pandologic keywords sales representative location sycamore il	0
Professional Overview A Medical Anthropologist who is driven by a fundamental interest in human health and welfare from a sociocultural perspective. Ms. Kazaryan is prepared to use her strong research and project management skills to develop, implement, evaluate, direct, and monitor public service projects for the protection and security of human subjects. Core Qualifications Project Management, Compliance, Monitoring and Evaluation, Quality Management and Assurance, Program Planning/Development/Implementation (Technical and Non-Technical), Report Writing and Presentation, & Public Speaking Qualitative/Quantitative Mixed Method Research/Analysis/Consultation, Ethnography, Interviews and Interactional Analysis, Literature Review and Content Analysis, Fieldwork, Health, Welfare, Culture, Society, Migration, & Diaspora Education Master of Science & Philosophy , Medical Anthropology 2015 University of Oxford - City , State , UK Scholarship by the Luys Foundation of Armenia Advisor: Elisabeth Hsu, University of Oxford, Medical Anthropology Professor and Fellow of Green Templeton College, Oxford Bachelor of Arts , Anthropology 2012 University of California, Berkeley - City , State , USA Academic Honors in Anthropology, Distinction in General Scholarship Advisor: Aihwa Ong, UC Berkeley Department of Anthropology Reader: Santoukht Mikaelian, UC Berkeley Department of Slavic Languages and Literatures Associate of Arts , Honors General Education 2010 Glendale Community College - City , State , USA Academic and Dean's Honor Roll Advisor: Michael Harnett, GCC Scholars Program Director Experience Project(s) Manager Jan 2015 to Current Company Name - City , State Within the first few weeks, produced the company Disaster Recovery/Business Continuity Plan in coordination with the Pharmacy Manager and the Pharmacist in Charge. Currently manage monitoring and evaluation activities within all pharmacy departments via [review of] internal audits. Ensure compliance with all applicable state and federal standards as outlined by the National Association of Boards of Pharmacy (NABP). Supervise the current Compliance Officer in order to accomplish Verified Internet Pharmacy Practice Sites (VIPPS) accreditation. Deal with all public relations matters. Goal is to create not only an ethical, compliant, and safe working environment, but also ensure the same integrity is represented in the healthcare services provided. Consultant Sep 2015 to Dec 2015 Company Name - City , State Provided methodological training directly to the Monitoring and Evaluation Department. This included lessons in ethnography, interactional analysis, content analysis, grounded theory, open ended interviews, and systematic review of research literature. Actively participated in a number of private consultations, public conferences, and key cooperation workshops with delegates from the World Health Organization (WHO), The World Trade Organization (WTO), The World Bank, The Food and Agriculture Organizations of the United Nations (FAO), and all Eurasian Economic Union (EEU) nation states and their respective ministries from the health and agriculture sectors. Compliance Officer Sep 2012 to Aug 2013 Company Name - City , State Designed a comprehensive policy and procedure company manual for employees, patients, and shareholders. Reviewed patient-pharmacist consultations, internal audits, and dealt with all compliance and ethics related issues. Accomplished accreditation by the Utilization Review Accreditation Commission (URAC) for the company. Built strategic pharmaceutical alliances resulting in signed contracts with major drug manufacturingcompanies to allow for the dispensing of new and/or limited distribution cancer treatments. Licensed the pharmacy in 24 U.S. states outside of the state of California. Collections Management Assistant Aug 2011 to Jun 2012 Company Name - City , State Served as right hand assistant to the Manager of the Collections Department at UC Berkeley's Museum of Anthropology. Supervised researchers, students, interns, and volunteers regularly as they worked with valuable and fragile artifacts, including human skeletal remains. Organized the collection inventory, conducted database entry for all Oceania artifacts, and reviewed system entries by working interns and volunteers. Recruitment Intern Sep 2010 to Jun 2011 Company Name - City , State Contributed to overall campus recruiting strategy, planned campus events, held public speaking events, assisted in publicizing upcoming events, consulted and maintained the confidentiality of student applicants, answered inquiries, collated reports, filed recruitment information, saved and transferred all documents and correspondence in a sound manner. Leadership Cultural Affairs Representative of Sweden (2015): Model United Nations, UN Armenia Mentoring Associate & Translator (2015): Luys Foundation Headquarters, Armenia Welfare Officer (2014-2015): Oxford University Student Union, University of Oxford Social Media Director (2012-2013): Human Health Project Vice-President (2011-2012): Armenian Students Association, UC Berkeley Vice-President (2009-2010): Scholars Program, Glendale Community College Volunteer (Annual/Temporary): Armenia Fund, St. Joseph Hospital Maternity Department, Los Feliz Small Animal Hospital Skills Microsoft Word, Excel, PowerPoint, Office, Outlook, R-Studio Time Management and Strategic Goal Setting Critical Thinking and Problem Solving Interviews, Participant Observation, Surveys, Questionnaires Sociocultural Perceptiveness, Public Speaking, and Recruiting Organized, Determined, Professional, Personable, and Adaptable Languages & Interests Armenian and English - Fluent Reading, Writing, and Speaking Research, Policy, Ethics, Global/Local Health, Bio/Ethnomedicine, Human Rights, Welfare, Culture, Society, Disability, Politics, Philosophy, Advocacy, Access Publications Kazaryan, A. (2015) "Mezabujutyun: The Medicinal Uses of Urine Among Armenians in Diaspora" University of Oxford Kazaryan, A. (2012) "Armenian Americans: Ethnic Invisibility and Double Consciousness in Diaspora" University of California, Berkeley Kazaryan, A. (2010) "Neolithic Çatalhöyük: The Origins of Culture" Glendale Community College, Bay Honors Research Consortium Professional References Elisabeth Hsu , Professor of Medical Anthropology at the University of Oxford: +44.1865.274624, elisabeth.hsu@anthro.ox.ac.uk Avetis Minasyan , CEO and President at TNH Specialty Pharmacy: +1.818.988.1288, avo@tnhpharmacy.com Leslie Freund , Collections Manager at Phoebe A. Hearst Museum of Anthropology: +1.510.642.3682, freund@berkeley.edu Aihwa Ong , Professor of Anthropology at UC Berkeley: +1.510.642.3392, aihwaong@berkeley.edu	vcheck global is an expertisedriven company with range of services products and technology supporting due diligence and background checks specializing in the riskbased due diligence needed to identify and monitor multiple risk types relevant to vendor supplier onboarding large lending and investment transactions ma ipos and overall portfolio risk for third parties of any kind vcheck global specializes in enhanced due diligence through expert researchers trained investigators and analysts as well as techdriven instant screening and ongoing monitoring of our clients entire portfolios of third parties be they investors suppliers distributors partners portfolio companies board members or csuite executives founded in and based in los angeles vcheck global has appeared on the inc list three years in a row as the fastestgrowing company in the background check and due diligence investigation industry job description vcheck global is looking for a motivated detailoriented investigator who is willing to work up to hours per week on a parttime basis amount of hours worked will be based on business needs this person will play an essential role in the companys mission by performing public record due diligence investigations on behalf of vchecks roster of clients including highproﬁle banks law ﬁrms and private equity ﬁrms this position is remote our investigator will be responsible for the following conduct detailed public record due diligence investigations on individuals and entities for investment and lending purposes conﬁrm identities and search for aliases through various thirdparty resources identify analyze and intelligently summarize complex legal documents including liens judgments bankruptcies criminal records complaints and other recorded documents conduct research on social media profiles derogatory news and general online presence create detailed wellwritten reports for clients based on findings produce accurate precise reporting in a timely manner communicate with the client relations team to ensure deliverables and timelines are achievable collaborate with outside thirdparty ﬁrms for document retrieval court runner services and additional research qualiﬁcations the ideal candidate for this role is in possession of the following skills and characteristics public record investigation experience of criminal and civil records fcra regulation knowledge techsavvy with strong computer skills sense of urgency in accomplishing goals and objectives excellent oral and written communication skills experience with conﬁdential and sensitive information pii knowledge of due diligence databases such as lexis nexis westlaw clear and tlo bilingual preferred but not required bachelors degree in criminal justice political science or international studies benefits fulltime remote flexible hours please apply using this link vcheckglobalripplingatscom job publicrecordsinvestigator if you or someone you know is interested please reach out with an updated resume to cdearmas vcheckglobalcom last updated	1
Professional Summary Dependable and trustworthy Housekeeper who works well with others and believes in working hard to satisfy each customer. Dedicated and energetic housekeeping professional who works well in fast-paced, high-pressure environments. Reliable and responsible with a positive attitude. Skill Highlights Customer-oriented Organized Self-directed Hardworking Exceptional time management Decision making skills Work Experience Company Name January 2014 to Current Housekeeper City , State General housekeeping responsibilities: kitchen, bathroom cleaning, hand dust office furniture, vacuum, mop floors, trash removal, patio cleaning, recycling. I am able to clean and maintain this home every two weeks. Have always had a great communicating relationship, flexible schedule for Sajeda. I believe working hard, achieving the tasks at hand, and being kind and friendly have resulted in a great relationship. 816-500-2786. Company Name January 2014 to Current Housekeeper City , State General housekeeping responsibilities: kitchen, bathroom cleaning, polish furniture, dusting,dishes, vacuum, mop floors, wash, dry, fold, put away laundry and linens, ironing, make beds, organizing, cabinet cleaning, refrigerator, oven cleaning, recycling. empty trash bins. Each task Stephanie has asked of me I was able to complete within the time needed. As a result of hard work and thorough cleaning, I have earned Stephanie's trust and confidence to clean and care for her home each week. 571-236-0017 Company Name October 2013 to Current Housekeeper City , State General housekeeping responsibilities: kitchen, bathroom cleaning, hand dust office furniture, change lines, making beds, wash,dry fold.laundry, vacuum, mop floors, patio cleaning oven, refrigerator cleaning, recycling, dishes, ironing, pet clean up. I enjoy pleasing customers with my attentiveness to their needs, the Schwarz family looks forward to me caring for and maintaining their home. 918-346-5788 Company Name April 2012 to Current Housekeeper/Caregiver City , State General Housekeeping responsibilities: kitchen, bathroom cleaning, vacuum, mop floors, changing linens, make bed, wash,dry,fold, put away laundry, polish furniture, empty trash bins., pet clean up, organize. Other responsibilities are drive to appointments, run errands, grocery shopping. With the dedication I have given to Ms. Saft, she has the ability to rely on me to meet her needs. 561-266-3238 Company Name April 2012 to Current Housekeeper City , State I work in many private homes. My responsibilities vary from home to home depending on the clients needs and desires. In most homes I do the general housekeeping duties such as kitchen, bathroom cleaning, dusting, vacuum, mop floors, window washing, patio cleaning, empty trash bins. Other responsibilities include linen changing, make beds, laundry wash, dry, fold, put away, ironing, organize, refrigerator, oven cleaning, dishes, recycling, pet clean up. Many of my customers live in Boca Raton, Delray Beach, Boynton Beach. I also have clients in Wellington, Singer Island and Green acres. After several months of caring for my clients homes I have won their trust in me to ensure their satisfaction in a well maintained home. As a result of this relationship they have allowed me to bring another great cleaner into this business. They are pleased and grateful for the hard work we give to them and refer us to their friends and neighbors. My goal is to care and clean the customers home to their satisfaction as well as my own, I believe I meet that goal daily. Company Name May 2013 to Current Housekeeper City , State General housekeeping responsibilities: kitchen, bathroom cleaning, polish furniture, dusting, window washing, vacuum, mop floors, empty trash bins. Trust, dedication and thorough caring for this home has given me the opportunity to be a valued asset. 561-712-7880 Company Name November 2012 to April 2013 Housekeeper City , State My responsibilities: going into private homes at a scheduled day and time to clean and maintain the residence. General housecleaning of bathrooms, kitchens, dusting, vacuuming, patio cleaning, window washing, empty waste baskets, mopping of floors, make beds. I worked as a two man team, listening to my boss and achieving the results she had expected from me. Accomplishing the duties needed for each individual home resulted in more referrals for business and many satisfied, happy customers. Company Name June 2010 to October 2011 Breakfast Chef City , State position responsibilities: opening the hotel restaurant, preparing, cooking breakfast food to order to be served for that day, create menu items to be served as specials for the morning, relate to wait staff and other kitchen helpers of such specials,ingredients and prices. Inform them of when to open the doors for business. Cleaned and shut down all kitchen equipment after the shift and cleaned and sanitized all work areas. As a result of great communication with wait staff and other employees the breakfast shifts were able to run smoothly, successfully and had grown 25% in sales in the first season I worked there. My goal was to satisfy the customers, my co workers and my boss. I was liked by all, they enjoyed the food and sent many compliments to the chef!. Company Name December 1996 to September 2009 Owner/Chef City , State Owned and operated a small breakfast/lunch diner in Maine my responsibilities:. purchased, prepared and cooked food to order. Oversaw all staff to be friendly and polite to customers. Created and explored new menu items and specialty items. Maintained all equipment to be in safe and functional working order. Ensured consistent high quality of plate presentation. Also handled all management duties, purchases, payroll, scheduling, paying bills, hiring, firing. As a result of many years of hard work, doing my best, I achieved many satisfied customers who returned on an everyday basis as well as out of state vacationers that came back year after year. Education and Training Wiscasset High 1985 High School Diploma : Business City , State , USA I graduated high school, didn't expand my education through school but had a lot of hands on training. I learned all my cooking skills through watching a Chef and listening to what he said. As I grew in the industry my cooking skills became more fine tuned. I challenged myself to create new menu ideas and searched for more ways to be a better Chef. Housekeeping for me started when I was young, I learned to clean the kitchen, bathroom, dust, dishes, laundry and iron. I have worked in private homes, commercial businesses, and for myself. \\\\ Personal Information Place of Birth: Lowell, Massachusetts Date of Birth: 8th of April, 1967 Present Resident in Lake Worth, Florida Sex: Female Status: Single Hobbies: Travel, Beach, Exercise, movies, Skills Honest Dedicated Dependable Additional Information I believe being kind and friendly is the best way to go through life. I enjoy spending time with my family, friends and having fun. I have a huge desire to learn new things and look at life as an adventure.	put the world on vacation at wyndham destinations our mission is simple to put the world on vacation with a spirit of caring creativity and fun our teams help families and friends create memories that last a lifetime as the worlds largest vacation ownership company and part of travel leisure co were shaping the future of the travel industry job description special note regarding working from home this is a work from home position for candidates who reside in the states of florida and south carolina due to business constraints candidates outside the state of florida and south carolina will not be considered for this position and should not apply successful candidates must be able to report to one of our florida or south carolina locations for new hire paperwork on day one and meet our work at home requirements see below our next new hire training class is scheduled to start on september successful candidates must be able to report physically to one of our locations for new hire paperwork prior to day one and must be able to meet our work at home requirements see below become a resort expert help owners and prospective guests plan their dream vacations and make reservations as an inbound customer service sales representative at wyndham destinations during a paid virtual training period youll become an expert on our resorts amenities and things to see and do near each location after training you will transition to taking calls from excited customers who are interested in making reservations for resort stays car rental airline and things to see and experience in that destination based on their interests youll provide them with custom recommendations to create truly unforgettable experiences and encourage them to book the vacation of their dreams experience the benefits of working at wyndham destinations an hour plus monthly sales based incentives the opportunity to work from home immediately equipment provided by us competitive medical dental and vision benefits within days accrue up to paid vacation days floating holidays and paid sick days per year based on a full calendar year travel related discounts to our beautiful resorts and hotels with for match up to paid vacation holiday and sick time tuition reimbursement up to year advancement opportunity with a variety of career paths are you the right fit here is what we are looking for high school diploma or ged required six months customer service and sales experience ability to build rapport with a customer quickly ask probing questions and meet the customers needs intermediate computer knowledge must have demonstrated ability to work well under pressure and multi task initial training schedule monday through friday three weeks est upon completion of training initial schedule will be pm cst monday friday and pm cst saturday sunday pick either any days off during the week or weekend day off and we will assign a second day off during the week what is required for me to work from home quiet workplace free of distractions high speed internet dsl or cable only with download speed of upload speed latency less than must be able to hardwire computer directly to a router must have own personal device laptop desktop or tablet with a working camera to be used for the first week of training until our company provided equipment reach your home intermediate computer proficiency and ability to troubleshoot technical issues while at home if you enjoy talking to people have a passion for traveling and have a desire to work remotely then what are you waiting for apply today to start your next career journey with wyndham destinations application tip to expedite a response from a recruiter please complete a short assessment that will be emailed to you once you have completed the application it should take you mins to complete if you dont receive the email please check your spam folder a place for everyone hospitality is at the heart of all we do at travel leisure co including how we treat each member of our growing community here youll find a team thats inclusive values diversity and is built on a foundational respect for people from all over the world we are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class if you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to mycareerwyncom including the title and the location of the position for which you are applying	1
Summary To find employment with a good reputable company with a chance to advance to the best of my abilities and job skills. Skills Customer Service Cashier Pharmacy Sales Associate Embroidery machine operator Sewing machine operator Telephone/ fax mahcines Filing/ office skills Skills Customer Service: at JC Penney, Goodies, Medisav Pharmacy, Wal-Mart Pharmacy , and The Pharmacy of Pocola. Sales Assiocate : at JC Penney, Goodies, Medisav Pharmacy, Wal-Mart Pharmacy , and The Pharmacy of Pocola. Office Skills: Telephone, Fax machine, Filing, Copier, Customer Service. Advanced problem-solving, great people skills, and great organizational skills. Experience 01/2014 to Current Embroidery machine operator Company Name － City , State Embroider shirts, jackets, hats, and others items as needed. Meet incoming customers and provide immediate assistance. Completed purchases with cash, credit, and debit payment methods. Answered incoming telephone calls with professional and knowledgeable repsonses. Provided expert product and service information. 2001 to 1-28-2014 I was a stay at home mom. 09/1999 to 02/2001 Office Administrator/Pharmacy Technician in training/ Sales Associate Company Name － City , State Completed purchases with cash, credit and debit payment methods. Office worker - in charge of all office duties including computer skills, telephone skills, faxing, medical billing, customer account billing, filing, insurance claims, and customer care. Pharmacy tech trainee- helped fill prescriptions, Met incoming customers and provided immediate assistance. and customer service. Listened to customer needs and preferences to provide accurate advice. Increased purchase totals by recommending additional items. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Created attractive displays. 03/1998 to 09/1999 Pharmacy Technician in training/ Sales Associate Company Name － City , State Increased purchase totals by recommending additional items. Pharmacy Tech trainee- helped filled prescriptions, customer service. Met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Answered incoming telephone calls with professional and knowledgeable responses. 02/1996 to 03/1998 Sales associate Company Name － City , State Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Increased purchase totals by recommending additional items. Organized items in visually appealing manner. Worked flexible schedule to accommodate changing customer levels. Answered incoming telephone calls with professional and knowledgeable responses. 03/1995 to 08/1995 Sales Associate Company Name － City , State sales, cash register. Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Increased purchase totals by recommending additional items. Reviewed purchases for fraudulent activities. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Provided expert product and service information. 06/1994 to 03/1995 Sewing Machine Operator Company Name － City , State Sewing machine operator - Made hunting gear and dog collars for Nite Lite. 10/1992 to 06/1994 Assembly Line Worker Company Name － City , State assembly of wood drawers, book cases, roll top desks, and other wood products. 04/1991 to 10/1992 Sewing Macine Operator Company Name － City , State worked on a tacking machine making camping stool covers, plus worked where ever needed to to fill empty places, as needed. 08/1995 to 02/1996 Sales Floor Associate Company Name － City , State Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Increased purchase totals by recommending additional items. Worked flexible schedule to accommodate changing customer levels. Created attractive displays. Provided expert product and service information. Education and Training 1988 High School Diploma Pocola High School － City , State , LeFlore	agency civil service department of title test center monitor occupational category no preference salary grade hourly bargaining unit none listed salary range from to hourly employment type per diem appointment type temporary jurisdictional class unclassified service travel percentage workweek other see below other explanation saturday or sunday of the test date typically hours or less an exam an exam is not held every saturday or sunday no hours per week varies hours per week workday from am to pm flextime allowed no mandatory overtime no compressed workweek allowed no telecommuting allowed no county new york street address stanton st new york bedford ave brooklyn fort greene pl brooklyn flatbush ave brooklyn ave brooklyn university ave bronx city brooklyn state ny zip code minimum qualifications possession of a high school diploma or ged ability to operate a personal computer and perform basic computer functions ability to read communicate effectively with others and be able to speak confidently in front of large groups of people ability to work with a diverse population in a calm and courteous manner under stressful conditions duties description the civil service test monitor may be assigned to a test room or to a facility hallway and is responsible for the security of test materials and the administration of civil service examinations to candidates in a designated area the duties of the test monitor will include understanding and complying with all examination guidelines policies and procedures reading routine instructions to candidates and providing aide to examinees in the administration of their examinations assisting in the distribution of exam materials to candidates as well as the collection and accounting of all associated test material from candidates upon completion of their examination assisting in the set up and distribution of computer testing devices chromebooks to candidates as well as assisting candidates with logging into and completing the submission of their exams if necessary utilizing software to virtually proctor candidates in a remote setting completing all required paperwork for the various exams that are administered reporting any suspected irregularities or discrepancies performing other duties as assigned travel will be required throughout the school districts additional comments candidates will be required to work at testing sites at all locations including new york city brooklyn and bronx some positions may require additional credentials or a background check to verify your identity name dcs monitors telephone fax email address dcsmonitorscsnygov address street agency building empire state plaza city albany state ny zip code notes on applying if interested please submit a copy of your cover letter resume please include the vacancy id number in your cover letter or subject line of your email	1
Summary To obtain a position where I can be an asset to the company, along with development of new skills. Highlights 4 years experience with Query, Access, Excel, Control D, Lotus Notes, Oracle, Peoplesoft, Billing online system Thrives under pressure Excellent time management skills Analytical Customer-oriented Basic understanding of Quicken Computer proficient Critical thinking Financial statement analysis Accomplishments Assisted in the centralization of accounting to the Bloomington-Normal corporate office. When multiple co-workers were out of the office I covered all of the PZ01 forms that came into the mail box processing over 99% of them and keeping the team from falling behind on them for that day receiving an "On the Spot" award for my accomplishment. I hold the record for the most Premium Fund Account reviews to be done in 1 day on my team completing 16 reviews in 1 day while still maintaining a quality score of 97%. Came up with multiple ideas to make processes on our team more efficient for example sometimes we would get questions about what review materials we have received and what we still need from agents and we would have to go pull the file and locate it in the file room every time but instead I suggested we all get read only access to the tool we use to check in materials to be able to see on demand what they are missing and what we still need so no longer did we need to go track down files to complete this task. Experience 07/2012 to 06/2016 Senior Finance Assistant Company Name - City , State I worked on two different teams during my employment at State Farm, one was Suspense and the other was Premium Fund Account Review. Suspense: (2012-2014) Processed credit card refunds. Processed PZ01 forms that would be requested mainly from the fire division to change policy information. Worked Control D listings to clear items that didn't match off via journal entries in Oracle. Worked Agent returns where retired or working agents owed State Farm money and we had to set up payment plans or collect on that money and then clear the listing. Worked employee returns where employees would write bad checks at company stores or mail rooms for stamps or postage and we would have to contact those employees and collect from them. Took phone calls and provided remarkable customer service to everyone that called in with a question and went out of my way to try to provide an answer to each caller even if it wasn't in my expertise I would try to get them to someone directly to get there question answered instead of just transferring them along as I try my best to make every call remarkable. Had to complete "FARs" (Financial account reconciliations) on a monthly basis to make sure all the accounts you were responsible for balanced out at the end of every month via lotus notes program. Premium Fund Account Review: (2014-2016) Worked material check in where you would need to collect mail as well as faxes and check in the materials received from agents into the system and then file there folders to be reviewed. Processed agent premium fund account reviews on a daily basis for compliance problems and making sure everything they did in the office was done correctly and timely. Analyzed bank statements, quicken bank registers and reconciliations as well as manual copies, reviewed history of altered money reports and deposit to activity ratios to make sure everything matched up and that there was no money missing. Made sure nobody was stealing in the agent offices and if there were any discrepancies informed the agent about them. Assisted agents in finding or fixing reconciliation errors or balancing issues. Took phone calls on a daily basis providing remarkable customer service. 07/2011 to 07/2012 Associate in Financial Shared Services for State Farm Company Name - City , State Got placed on the Suspense Team processing emails and completing credit card refunds for customers throughout the united states for all agents when they needed a refund and sent through a refund request form. ? 05/2007 to 07/2011 Laborer/Book Keeper/Apprentice Company Name - City , State Schedule installs for customers. Assist plumber in installing product. Clean & restock the work vans regularly. Do the accounts receivable and payable in the office. Finish invoices and mail them out to customers. 05/2006 to 08/2006 Laborer/Yard Worker Company Name - City , State Anything asked of me by the Yard Supervisor. Running heavy machinery/implements to complete certain tasks. Random labor intensive tasks such as shoveling/raking/digging. 05/2004 to 08/2007 Floor Installer Company Name - City , State Clean and load truck with product. Remove old product from the floor. Install new product on to the floor. Be as clean, organized, and courteous as can be on each and every job. Education 2009 High School Diploma Bloomington High School - City , State 2010 General Studies Heartland Community College - City , State ?1 Year of college completed Fundamentals of Accounting Course completed through State Farm Skills - Fast Learner - Organizational Skills - Very efficient minded - Problem Solver - Fast Learner - Very Adaptable - Team Oriented	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	1
Highlights Skills Used: Teamwork, Leadership, Ocean Saftey Knowledge, Customer Service/Hospitality Basic Japanese Speaking (greetings & customs) Diamond Jeweler / Executive Protection Jason Park Diamond - Honolulu, HI - July 2014 to October 2014 Responsibilities Sales of Various Exquisite Diamonds, Rare Gemstones, Sunrise shells and Royal Hawaiian Jewelry from the Historic Iolani Palace Provide Personal Security during transportation of Diamonds, Gemstones and or Cash Deposits. Accomplishments Assisted in the Start Up and Grand Opening of Jason Park Diamond, Jeweler for the Iolani Palace in Honolulu Hawaii. Skills Used Knowledge of Characteristics associated with Pricing Diamonds, Rare Gemstones, Sunrise shells. Tactics and Techniques for Executive Protection and Transportation of High Value Items. Executive Assistant to CEO / Ambassador Of Pearl Harbor Discover Hawaii Tours - Honolulu, HI - July 2012 to April 2014 Responsibilities: Schedule business meetings , times and locations, and coordinate travel arrangements for 1-7 personel Assist with Daily Operations of company and monitor employee production and operations. Key player in development of Waikiki Welcome Center economic tour trolley which provides transportation to and from local events while providing visual advertising for Discover Hawaii Tours. Maintenance Manager for 108 Tour buses on islands of Hawaii, Maui, Oahu and Kaui. Responsible for ensuring all vehicle's in company operation have proper Decals and Insurances and comply with federal and state tourism transportation regulations. Oversee 18 Tour Drivers ensuring all maintain current TWIC, CDL, Medical and Legal clearances to allow Military Base Access Coordinated Tour Routes / Schedules for Tour Drivers on site at Pearl Harbor Assist Tourist around Pearl Harbor Act as Liason for Discover Hawaii Tours with Other Tour Companies. Prepare Breakfast Boxes for morning tours of 150-300 people Sales Representative / Model RIX Islandwear - Honolulu, HI - February 2011 to January 2012 Responsibilities Sales of Special Brand Men's Only Aloha Shirts. Opening and Closing Store Cashier / Trainer Inventory Accountability of shipments and Quality Control Supervisor ensuring correct products arrived free of damages. Modeled Men's Aloha T Shirts and was featured on 12ft x 5ft poster that was posted in display window of location. Accomplishments Doubled store location monthly earning of +-$6,500 to +-$13,400. Experience Fitness Director August 2015 to Current Company Name － City , State Manage 11 Personal Training Staff ensuring facility offers highest level of safe and effective training along with offering diverse training programs. Draft and Submit Payroll for 11 Training Department Employees Bi-weekly Conduct monthly training groups to ensure employees are following company policy and procedures. Sell Club Memberships Sell Personal Training Accomplishments: Increased monthly revenue to $32,000 resulting in promotion to Fitness Director in first 90 days with company. First month as Fitness Director resulted in $77,800 highest personal training sales on company record surpassing monthly goal of $45,000 by $32,800. Manager / Safety Advisor January 2012 to January 2016 Company Name － City , State Entrusted with keys and security codes for opening and closing store. Train New Employees on Daily Operations and review company Policies and Procedures as well as Crew Expectations during indoctrination process. Manage Reservation Times for Surf lessons and coordinate ground demonstrations Practice and Demonstrate Water Safety techniques and maintain a current CPR qualification. Provide Basic First Aid on daily basis for minor cuts, scrapes, punctures and severe lacerations to injuries that require professional medical attention. Aviation Warfare Systems Operator November 2004 to August 2010 783 Hrs Flight Time as Tactical Helicopter Aircrewman. Door Gunner: M240D, .50 Cal Gau 16. Anti Submarine Warfare Systems (Acoustic / Non Acoustic. Airborne Radar Operator / Sensor Operator Written up for Tactical Operator of the Quarter during first deployment.Scored a 394 out of 400 on Search and Rescue Physical Evaluation of Western Operators and scored 4.0 out of 4.0 on the academic portion of the evaluation. Awarded for being the only Operator to score that high on entire evaluation of Pacific Navy.Cover page and 4 page article in FUTURES Magazine, a military recruiting magazine distributed across the nation. Also Featured on Today'sMilitary.comDiving with a Navy Search-and-Rescue Swimmer: http:// youtu.be/DPNfXayzvL4. Education High School Diploma : General Education , 2004 Camden County High School － City , State General Education Willing to relocate: Anywhere Skills academic, Basic, Bi, Cash Deposits, closing, CPR, Customer Service, First Aid, FUTURES, http, Japanese, Leadership, Director, Navy, Communicator, page, Payroll, People Skills, Policies, promotion, Speaking, recruiting, Safety, Sales, Teamwork, training programs, transportation, Written Additional Information Willing to relocate: Anywhere Authorized to work in the US for any employer AWARDS National Defense Service Medal December 2004 Awarded for Military Service during a National Emergency or any other Periods deemed by Secretary of Defense Navy Good Conduct Award November 2008 Exemplary Behavior, Efficiency and Fidelity in Federal Military Service Global War On Terrorism Expeditionary Medal June 2009 Overseas Direct Service to the Global War on Terrorism Global War On Terrorism Service Medal June 2009 Direct Support in Service to the Global War on Terrorism Sea Service Deployment Medal June 2010 90 Consecutive Days Forward Deployed Naval Aircrewman/Aviation Search and Rescue Swimmer August 2008 Naval Aviation Systems Warfare Pin awarded after successful completion of Special Operations Pipeline. Expert Pistol Marksmanship Medal December 2004 Having Qualified Expert Score Ranking according Naval Standards with a M9 pistol. Expert Rifle Marksmanship Medal December 2004 Having Qualified Expert Score Ranking according to Naval Standards with M16 / M4 Rifles. Enlisted Aviation Warfare Pin January 2008	this is a county position in maryland i am recommending because i know you are willing to relocate and this is an entrylevel investigation position _____________________________ investigator apply salary annually location upper marlboro md job type ltgf ft with bn department office of the sheriff job number closing pm eastern descriptionbenefitsnature and variety of work come join our team located minutes from downtown washington dc prince georges is the perfect familyfriendly community to live work and play in we are prince georges proud located in the heart of the baltimorewashington corridor prince georges county borders washington dc and is just miles south of the city of baltimore encompassing almost square miles with over residents prince georges county has an urban atmosphere that still manages to provide a scenic and peaceful place to live work and play the office of the sheriff is seeking qualified applicants to fill an investigator position this is an entrylevel professional investigative work designed to evaluate process and prepare warrants for street investigations and for apprehension by deputy sheriffs incumbents are responsible for generating accurate complete and comprehensive information required by deputy sheriffs to locate and arrest wanted individuals this position requires a thorough knowledge of all criminal history information systems and other sources accessible through office of the sheriff computer terminals the ability to read interpret and organize and crossmatch information from one system to the other is necessary the civilian investigator also conducts thorough investigations to determine and match the identities of individuals contained in the office of the sheriffs numerical files and warrants received by this agency this position also conducts investigations to correct and amend identification information in the office of the sheriff files a significant aspect of the work involves extensive and critical contacts with the general public attorneys business offices and other investigative agencies at this level work is performed under the close supervision of deputy sheriffs in accordance with agency policies procedures and regulations this is a limited term grant funded position examples of work what youll do possess a working knowledge of the various criminal justice information systems used by the office of the sheriff uses the various criminal justice information systems to ascertain or confirm identification of individual names on warrants possess knowledge of current extradition criteria and limitations conducts preliminary investigations of warrants in day drawer and as assigned warrants in area drawers using all available sources of information to develop and confirm the probable location of defendants for deputy sheriffs to affect arrest investigate type warrants prior to being entered into milesncic investigate warrants to be sent to fbi task force investigates requests to have sheriffs department files combined or separated as required update the identification portion of warrant system as investigation dictates complete an investigation sheet for each warrant investigated initiates out of county investigations to facilitate the arrest andor return of wanted persons to prince georges county communicates appropriately to maintain an orderly flow of business to best represent this agencies interests completes all logs files inventories and transmittal as required by supervisors when due willingly and cooperatively performs tasks and duties assigned which may not be specifically listed in position description but are within the general occupational category and responsibility level typically associated with the employees class of work minimum qualifications what youll need bachelors degree in programs involving investigative and social relations skills such as criminology law enforcement business or public administration one of the social sciences or related fields or an equivalent combination of education and experience which provides the required knowledge skills and abilities additional information location sheriff headquarters chrysler way upper marlboro md	1
Professional Summary Talented individual with a educational background in Economics from the University of California Irvine, seeks a career in the financial sector. Extensive knowledge in management, Microsoft applications, and economic theory. Always committed to approach tasks with tenacity and attention to detail. Very dependable and willing to take on added responsibility to learn and grow with every employment opportunity. SKILLS l Critical thinking l Customer service-oriented l Strategic sales knowledge l Articulateandwell -spoken l Training development aptitude l A cc u rate and de tai le d l Quick learner l Excellent planner and coordinator Skills Work History Manager , 04/2012 to 03/2014 Company Name – City , State l Trained staff and administered performance evaluations to track employee development. l Analyzed budgets, financial reports and projections for accurate reporting of financial standing. l Implemented innovative programs to increase employee loyalty and reduce turnover. l Prepared payroll. l Oversaw inventory and office supply purchases. l Screened applicant resumes and coordinated both phone and in-person interviews. l Provided an elevated customer experience to generate a loyal clientèle. lConductedweeklywalk -throughs with the store owner to discuss interior visual displays, including store window presentation. Public Relations Manager , 05/2010 to 04/2012 Company Name – City , State l Cultivated and managed relationships with key clients, vendors and community partners. l Coordinated and participated in promotional activities and trade shows. l Directed the hiring, training and performance evaluations for marketing and sales staff and supervised their daily activities. l Ordered and distributed office supplies while adhering to a fixed office budget. l Answered and managed incoming and outgoing calls while recording accurate messages. l Obtained signatures for financial documents and internal and external invoices. Sales Associate , 09/2009 to 03/2014 Company Name – City , State l Answered questions regarding the store and its merchandise. l Demonstrated use and care of merchandise. l Greeted customers and ascertained customers' needs. l Helped customers with questions, problems and complaints in person and via telephone. l Stocked shelves and supplies and organized displays. l Developed positive customer relationships through friendly greetings and excellent service. l Trained and served as a peer coach for new sales associates. g , 06/2009 to 09/2009 Company Name – City , State Audited new customer files to verify medical necessity and satisfaction of coverage criteria. l Contacted patients regarding unpaid and underpaid accounts to resolve any issues. l Improved timely paying of bills by developing flexible payment plans for patients. l Located, checked in and pulled medical records for appointments and incomplete patient charts. l Verified and created claim numbers by communicating with various insurance companies. f , 08/2007 to 06/2009 Company Name – City , State Maintained a clean reception area, including lounge and associated areas. l Verified and created claim numbers by communicating with various insurance companies. l Located, checked in and pulled medical records for appointments and incomplete patient charts. l Contacted patients regarding unpaid and underpaid accounts to resolve any issues. l Answered and managed incoming and outgoing calls while recording accurate messages. l Obtained signatures for financial documents and internal and external invoices. Education Bachelor of Arts : Economics , 1 2013 University of California - City , State GPA: l National Society of Leadership, received September 2013. l Deans Honor List for six consecutive quarters (2011-2 013 Economics l National Society of Leadership, received September 2013. l Deans Honor List for six consecutive quarters (2011-2 013 l Independent Research regarding physician burnout, completed December l Advanced courses in Economics and Finance l Research and Data Analysis l Advanced Econometrics and Regression Software l Probability and Statistics l Upper division Sociological writing and Research l Money and Banking Operations l Economic Anthropology l Asymmetric Information in the Financial Sector l International Studies l Asset and Investment Management l Microsoft Applications (Excel, Word, PowerPoint, Access, etc.) : 1 2013 Skills Microsoft Applications, Banking, budgets, budget, charts, coach, clients, Data Analysis, Economics, Finance, Financial, hiring, insurance, inventory, Investment Management, marketing, Access, Excel, Money, office, PowerPoint, window, Word, payroll, reception, recording, reporting, Research, sales, Statistics, telephone, phone, trade shows, employee development	work at icare a subsidiary of humana and answer your calling to help others by supporting the health wellbeing and healing of our members icare is seeking a call center and claims representative to join our growing team this position is in a call center setting and meets the needs of icare members potential enrollees and providers by providing a resource by phone to answer inquiries related to benefits eligibility and claims responsibilities provides program benefit eligibility claims information and describes _i_ care services to existing potential and new members via telephone and in writing provide responses to provider claim inquiries within the designated timeframes including but not limited to claim status including denials and reconsiderations and explanation of payments provides support guidance direction limited education to providers on member eligibility authorizations icare guidelines and provider portal provides limited authorization information of referrals to providers and members research issues and uses judgment for obtaining relevant information develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer member or provider requests and questions are handled appropriately and in a timely manner hours in most cases longer as needed and customer is provided daily status updates until issue addressed documents member information including demographics and contacts made with customers within the trizetto call tracking system required qualifications years of demonstrated customer service experience in a call center setting with a general understanding of health insurance including claims processing and benefits previous experience in medicaid medicare andor commercial health insurance experience in managed health care systems and customer service business practices strong interpersonal skills and ability to work effectively with persons with disabilities and a wide variety of ethnic cultural and socioeconomic backgrounds ability to develop and maintain effective working relationships with providers members other agencies and organizations ability to effectively and satisfactorily resolve member and provider issues within specified timelines possess knowledge and experience of appropriate telephone skills experience in the use of a personal computer and software applications including microsoft windows and microsoft office products effectively manages personal work time and possess strong problemsolving skills and the ability to prioritize customer services issues as needed knowledge skill and ability in implementing customer relations principles and techniques manage complaintsgrievancesappeals and route appropriately for researchresolution associates are required to be fully covid vaccinated or undergo weekly covid testing and wear a face covering while at work the weekly testing will need to be done through an approved vendor and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into an icare facility or work outside of their home preferred qualifications bilingual english spanish preferred previous experience working with microsoft windows including access additional information typical work hoursdays monday through friday pm cstfull time associates enjoy signon bonus medical dental vision and a variety of other supplemental insurances generous pto and paid holidays k retirement savings plan with company match tuition reimbursement worklife balance typical work hoursdays monday through friday pm cst scheduled weekly hours	1
Professional Background Over 20 years of experience with a diversified background Facilitator, contingency planning, A seasoned Information Technology leader, team player, and technologist with the ability to evaluate problems, develop strategies, and implement Information Technology (IT) solutions. More than 15 years progressive experience developing and implementing logistics and IT system support for aircraft and logistics and healthcare management information, and command and control systems. Particularly adept at handling change, start-up, and problem situations involving business processes and supporting IT systems. Directed the successful implementation of financial, healthcare, logistics management, and technical information systems. Completely knowledgeable and experienced in support planning techniques for weapon, logistics, transportation, security, healthcare and management and critical mission computer systems architectures. Support provided ranges from that of a technical (systems or functional) contributor, program manager, and/or business developer, to consultant, depending on the needs of the program or customer. Skill Highlights Strong medical ethic Problem resolution ability Professional Experience 10/2001 to Current System Administrator/Assistant Supervisor Company Name － City , State Edwin Combs, Supervisor (618) 229-2955. Assistant to the AMC/A4 IT Supervisor. A Functional Systems Administrator (FSA) at Scott Air Force Base for AMC/A4 logistics systems. The A4 focal point for integrating USTRANSCOM, AF MAF and AMC logistics, C2 and logistics management IT systems to insure a seamless and user friendly system that support the Mobility Air Forces global reach mobility missions. Primarily insures that basic IT infrastructure, policies and programs support the worldwide enterprise logistics system for delivering and implementing the "Lean Logistics" framework needed to provide support for AF e-log 21 initiatives needed to integrate with DoD, Joint and AF support for the War Fighter. Understand technologies, such as XML, JAVA and interface and communications technologies needed to support AF and AMC efforts in the areas of technical data, logistics management, and business intelligences implementation, distribution and user access at all levels of the mobility enterprise. Additionally, completely understand technologies such as, Transactional Processing Systems , UNIX, Windows, Publish and Subscribe, using Web Services, BI Seamless Data Sharing, Relational Databases, Data Repositories, GUI Tools and Wireless Networks, etc. Provides technical advice on the design, development and sustainment of management and C2 logistics systems. Assists with development of functional guidance for new systems and for major system modifications and system integration needed to support logistics and operations planning, management and execution of business processes needed to support AMC Mobility 21 operational concepts and AF digital technical data in the 21st Century. Ten years specialized experience in diagnostics and troubleshooting of personal computers and LAN (Local Area Network) related components on Windows Vista, XP, and 2000 Networks for up to 750 users. Configures user accounts and security groups in Directory and Resources Administrator (DRA). Lead technician on setting up private network shipped to off-site bases to include Microsoft Server 2003 and Active Directory. Created Standard Operation Procedure (SOP) for VTC and an Operating Instruction (OI) for Communications Security (COMSEC). Coordinates, Schedules and provides training to users on VTC equipment, Tandberg's, VoSIP telephones and all other computer related equipment. The divisions Primary Video Teleconference facilitator for eight years. Maintains one VTC room for unclassified and classified VTC's. Responsible for all coordination and setting up of all VTC's, approximately 30 a month. Primary COMSEC Responsible Officer for the commands VTC. 07/2000 to 01/2002 HealthCare Consultant Company Name Directed and successfully implemented health screenings, to include blood pressures, cholesterol and diabetes testing at Fortune 500 companies such as Daimler Chrysler and Union Pacific Railroad. Database management using a Health Risk Assessment tool. Analyzed the data to provide the companies with detailed metrics on their employee's health assessments. Contacted all the major Health organizations to request informational materials and in addition created fact sheets to be presented to the individuals regarding their results from the screening. Answered general questions and often recommend customers to contact their physician. Provided educational materials for customers and contact information if customers needed physician assistance. 12/1999 to 07/2000 Clinical Research Associate Company Name Responsible for developing, documenting, advocating, and implementing integrated medical system concepts for the BMT division. Program lead for four pharmaceutical companies and hospital clinical trials. Lead on data integration within the BMT division. Developed and maintained a records database with study patients' information. Identified, Reported and provided recommendations to the BMT staff regarding the clinical studies. Responsibilities included patient contact to inform them of procedures and side effects, follow up with a physician. Established effective working relationship with persons from different organizational levels. 12/1997 to 12/1999 Company Name Responsible for developing, documenting, advocating, and implementing integrated medical system concepts for the BMT division. Program lead for four pharmaceutical companies and hospital clinical trials. Lead on data integration within the BMT division. Developed and maintained a records database with study patients' information. Identified, Reported and provided recommendations to the BMT staff regarding the clinical studies. Responsibilities included patient contact to inform them of procedures and side effects, follow up with a physician. Established effective working relationship with persons from different organizational levels. United Healthcare. ROHO Incorporated. Education and Training Masters : Information Management Webster University － City , State Information Management Bachelor of Science : Health Education Southern Illinois University － City , State Health Education May 2004 Master of Arts : Computer Resource and Information Management Webster University Computer Resource and Information Management Coursework; Program Management' Systems Analysis and Design, Database Management, Security : Business Administration Business Administration 1996 Bachelor of Arts : Community Health Education Southern Illinois University Edwardsville IL Community Health Education 1993 Associate of Science Southwestern Illinois Community College May 2004 Microsoft Certified Systems Engeneer MCSE (Microsoft Certified Systems Engineer) Certification Managing and Maintaining a Windows Server 2003 Environment Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure May 2004 Security + Certification Skills Active Directory, Air Force, basic, BI, business processes, Database Management, database, FSA, Functional, GUI, Instruction, JAVA, Local Area Network, LAN, Logistics, Managing, materials, access, Microsoft Certified, Microsoft Certified Systems Engineer, MCSE, Windows, 2000, enterprise, Network, Networks, organizational, policies, Program Management, Relational Databases, Risk Assessment, Standard Operation Procedure, SOP, Supervisor, Systems Analysis and Design, system integration, technician, telephones, troubleshooting, UNIX, Video, Vista, XML	st francis hospital has an opening for a chief financial officer in columbus georgia since opening our doors in the caregivers at st francis emory healthcare have been committed each day to providing the highest quality care in west georgia and east alabama with beds on two campuses more than associates and physicians we offer a full range of inpatient outpatient and emergency room services including the only openheart surgery program in columbus and the chattahoochee valley the chief financial officer provides leadership and direction to all financial departments for the overall fiscal responsibility of the hospital general responsibilities administers the general accounting patient business services including third party reimbursement financial and statistical reporting functions of the hospital in accordance with established policies and accounting procedures provides formal or informal direction in data processing distributed systems material management and medical records functions trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled assists the ceo in the development of long and shortrange hospital operations plans that may include service demand analyses resources availability analyses and cost benefit analyses of proposed capital and staff expansions develops long and shortrange operational and capital budgets which are supported by the hospitals long and short range plans and objectives prepares cash flow analyses and budget variance analyses recommends budget modifications as required assists managers in the development of departmental budgets monitors interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital identifies and reports undesirable trends and potential business opportunities and makes recommendations for action directs the preparation of internal financial reports including work papers for annual financial audit assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends financial reports and operating procedures responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports public disclosure reports and third party payor cost reports job requirements minimum qualifications bachelors degree in accounting or finance and the knowledge of generally accepted accounting principals and verbal interpersonal and quantitative skills normally acquired through completion of this degree is required cpa or masters degree strongly preferred a minimum of years of experience working at the cfo level in an acutecare hospital is required minimum of three years of progressive management experience in an investorowned healthcare organization required must be a strong handson and approachable leader who understands the value of being a teamplayer and have an outgoing and friendly personality must understand how to motivate and inspire staff to achieve optimal results while keeping employee satisfaction high	1
Core Accomplishments Girl Scouts of the Missouri Heartland Cole County Service Unit Manager, Community 2012 present Involvement & Professional Develop and present engaging and timely written and electronic organizational training Affiliations materials, identify and develop service learning activities; develop promotional materials; support and coordinate Girl Scout volunteer managers and their troops; 82 troops, 153 volunteers serving 800+ youth Coach and support organizational volunteers to ensure quality of service delivery and fidelity to organizational mission and values; troubleshoot / mediate member complaints and concerns Serve as local liaison to statewide office staff located in Springfield, MO on troop and organizational issues Camp Director, Summer Twilight Camp Plan curriculum and learning objectives, develop streamlined registration processes and schedules, facilitate regular meetings of volunteers and foster positive relationships with local media, vendors, and allied agencies; engage in effective public relations / marketing strategies to increase registrations and visibility of organization; oversee volunteer managers in monitoring camp operations and camper / staff safety. Janet's Dance Studio, Fulton, MO Studio Manager, 1999 2009. Choreographed routines, coordinated performances, taught performing company, trained and evaluated studio teaching staff, tracked student accounts, communicated with families to answer questions / resolve conflicts. Professional Experience 08/2009 to Current Teacher Company Name Jefferson City Experience Public Schools (JCPS) Curriculum Utilize formative/summative assessment data, collaboration with colleagues, and development & current research-based educational strategies to design lesson plans and instruct alignment; students at a variety of developmental levels to achieve academic success. project mgmt.; Implement district-level educational programs, including Balanced Literacy/Guided staff leadership & Reading, Lucy Calkins Writing, Investigations Mathematics, and Sitton Spelling. training; student instruction & Successfully model and implement character education and proactive discipline through assessment Positive Behavior Support (PBS). Successfully lead senior district and building-level staff in professional development for elementary teachers to create balanced literacy lessons and assessments aligned with common core state standards for district level use in the English Language Arts (ELA) curriculum. Coach and support 2nd and 3rd grade team of teachers in assessing and implementing Assessment for Learning (AFL) practices into daily classroom instruction and assessment. Develop and oversee building-level staff development program for transition to standards-based grading in elementary schools; effectively utilize technology and active participation techniques to engage teachers in critical thinking surrounding current and research-based grading practices. Engage stakeholders surrounding changes to grading system(s), grade cards, and electronic assessment methods through developing effective implementation plans utilizing varied communications platforms. Compile numerous elementary balanced literacy lessons and assessments aligned with common core state standards for district-wide use in the ELA curriculum. Serve as a new teacher mentor; acclimated new teaching professionals to their building assignments and duties; supported and coached junior staff in use and understanding of district and building policies, procedures, and quality indicators. Selected as a "JC Lead" participant; highly selective, competitively awarded district-level leadership training program for aspiring administrators and leaders focusing on educational issues, programs and initiatives directly impacting students and patrons of JCPS. Pilot new assessment systems prior to implementation for feasibility, practicality, and efficacy; conduct comprehensive analyses of assessment items and types. Assist District Superintendent of Curriculum and Instruction with alignment of district level elementary ELA and Mathematics curriculum to Common Core and ISTE standards. Actively serve on numerous district committees and internal strategic initiatives responsible for engaging educational stakeholders, community members, staff, and students in continuous improvement. 01/2004 to 01/2009 Teacher Company Name Served as district grade level chair; supported and coached teaching professionals in areas of curriculum, research-based practice, and assessment. Selected for "Leadership Academy"; a statewide training program for emerging teacher leaders through the Regional Professional Development Centers. Collaborated extensively with district level administrators and colleagues to develop, align, and revise curriculum through Curriculum Coordinating Council and Vertical Alignment teams. Invited to score Missouri Assessment Program (MAP) assessments in the areas of Communication Arts and Mathematics. 08/1999 to 01/2003 Education December 2014 DESE Initial Administration Certification, Principal K-8 : Curriculum Leadership William Woods University Curriculum Leadership Master of Education : Educational Leadership and Policy Analysis University of Missouri Educational Leadership and Policy Analysis Graduated with distinction Bachelor of Science : Elementary Education Elementary Education DESE Elementary 1-6 Certification, Spanish K-9, Middle School Language Arts Skills academic, Arts, Coach, continuous improvement, Council, critical thinking, educational programs, English, instruction, Leadership, leadership training, lesson plans, Mathematics, mentor, policies, project mgmt, quality, Reading, research, Spanish, staff development, strategic, teacher, teaching	work at icare a subsidiary of humana and answer your calling to help others by supporting the health wellbeing and healing of our members icare is seeking a call center and claims representative to join our growing team this position is in a call center setting and meets the needs of icare members potential enrollees and providers by providing a resource by phone to answer inquiries related to benefits eligibility and claims responsibilities provides program benefit eligibility claims information and describes _i_ care services to existing potential and new members via telephone and in writing provide responses to provider claim inquiries within the designated timeframes including but not limited to claim status including denials and reconsiderations and explanation of payments provides support guidance direction limited education to providers on member eligibility authorizations icare guidelines and provider portal provides limited authorization information of referrals to providers and members research issues and uses judgment for obtaining relevant information develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer member or provider requests and questions are handled appropriately and in a timely manner hours in most cases longer as needed and customer is provided daily status updates until issue addressed documents member information including demographics and contacts made with customers within the trizetto call tracking system required qualifications years of demonstrated customer service experience in a call center setting with a general understanding of health insurance including claims processing and benefits previous experience in medicaid medicare andor commercial health insurance experience in managed health care systems and customer service business practices strong interpersonal skills and ability to work effectively with persons with disabilities and a wide variety of ethnic cultural and socioeconomic backgrounds ability to develop and maintain effective working relationships with providers members other agencies and organizations ability to effectively and satisfactorily resolve member and provider issues within specified timelines possess knowledge and experience of appropriate telephone skills experience in the use of a personal computer and software applications including microsoft windows and microsoft office products effectively manages personal work time and possess strong problemsolving skills and the ability to prioritize customer services issues as needed knowledge skill and ability in implementing customer relations principles and techniques manage complaintsgrievancesappeals and route appropriately for researchresolution associates are required to be fully covid vaccinated or undergo weekly covid testing and wear a face covering while at work the weekly testing will need to be done through an approved vendor and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into an icare facility or work outside of their home preferred qualifications bilingual english spanish preferred previous experience working with microsoft windows including access additional information typical work hoursdays monday through friday pm cstfull time associates enjoy signon bonus medical dental vision and a variety of other supplemental insurances generous pto and paid holidays k retirement savings plan with company match tuition reimbursement worklife balance typical work hoursdays monday through friday pm cst scheduled weekly hours	0
Profile Seasoned aerospace professional with extensive experience in fixed and rotary wing flight testing, test management, systems integration and UAV operations. Background includes greater than 20 years of experience in flight test planning, execution and reporting and more than 6 years of high-altitude, long-endurance Unmanned Aerial Systems (UAS) operations experience and 10 years total UAS operations experience. Skills Flight test management UAS operations Flight test engineering Systems integration and test Aircraft modification management Team leadership Accomplishments •NASA Exceptional Service Medal, 2011 •Developed initial Operational Concept for the Global Hawk UAS for NASA operations and generated testing roadmap to achieve successful initial operational capability of the NASA Global Hawk UAS •Developed syllabus and training materials for NASA Global Hawk Mission directors and UAS ground observers. •Led the NASA effort (in concert with Northrop Grumman Corporation and L-3 Communications engineers) to resolve unexpected developmental problems that surfaced during testing and qualification of the Global Hawk command and control system and field a fully functional system. •Generated requirements for workmanship, functional test and environmental test for Science payloads planned for installation on the Global Hawk. •NASA Dryden Directors Safety Award, 2000 •Appointed to NASA "Tiger Team” to fully develop, reclassify and cause-map X-40A Space Maneuver Vehicle hazards in response to deficiencies uncovered during Flight Readiness Review. •U.S. Army Commanders Award for Civilian Service, 1996 •Managed a complex engine-airframe integration test program with an integrated test team of Army, airframe contractor and engine contractor personnel. •Developed new flight test techniques to determine compliance with a new frequency-domain based handling qualities specification. •Developed methods of assessing aircraft specification compliance using an engineering flight simulator. •US Army Commanders Award for General Excellence, 1987. Professional Experience 06/2006 to 01/2015 Lead Operations Engineer - Global Hawk Project Company Name － City , State Managed all operational aspects of Global Hawk high-altitude, long-endurance UAS, (2 operational air vehicles, 3 ground control stations) and scientific payload integration. Overall leader for Global Hawk flight operations team, including maintenance personnel, avionics technicians and operations engineers. Primary point-of-contact and liaison to the Federal Aviation Administration and Transport Canada for securing the Certificate of Authorization or Waiver for operation in the US National Airspace and operational certificate for Canadian Airspace. Global Hawk Mission Director: Responsible for the overall conduct of Global Hawk missions in the Ground Control Station. Served as primary functional interface between payload specialists and Global Hawk aircrew. Assisted Global Hawk pilot in air vehicle systems operation. Performed as Mission Director on more than 150 Global Hawk missions. Lead Operations Engineer for Aeronautics Mission Directorate: Supervised eight Operations Engineers – directed assignments, work prioritization, generated performance appraisals 01/1997 to 06/2006 Operations Engineer Company Name － City , State Project Manager. Missile Defense Agency DC-10 WASP Structural Restoration: Managed $5M project to investigate structural deficiencies with MDA platform aircraft. Drafted the statement of work for the test effort. Coordinated and managed the funding. Performed all coordination and facilitation to allow the customer's functional test agent (Raytheon Aircraft) to complete the analysis and testing on schedule. Technical Manager, B-52H Launch Platform Aircraft Research Vehicle pylon construction: Supervised construction activities and schedule and performed as technical liaison between the pylon engineering design contractor and NASA fabrication personnel. Developed or reviewed quality assurance specification requirements. Primary mechanical designer of installation hardware for the electrical power conditioning and instrumentation systems. Performed the conceptual design of pylon pneumatic system. F light Test Project Manager. B-52H Cooperative Launch Platform Aircraft Qualification: Managed overall ground and flight test effort to achieve initial operational capability of NASA B-52H Cooperative Launch Platform Aircraft Generated or reviewed and approved all Launch Platform system integration ground checks. Drafted and coordinated Flight Test Plans, generated flight profiles, flight cards and pre-flight briefings. Performed as Test Director for qualification ground testing and all test flights and as Flight Test Engineer onboard aircraft to perform system qualification checks. Generated and managed System Requirements Verification Document 06/1996 to 01/1997 Senior Engineer Company Name － City , State Planned test programs to evaluate operability, suitability, and engine/airframe integration and compatibility of F-16 propulsion systems. Served as Government test monitor for contractor test programs. Interfaced with engine manufacture technical representatives and maintenance technicians on engine technical and maintenance issues. Served as customer propulsion system consultant. Monitored propulsion system data real-time during flight tests. Analyzed flight test data. 10/1986 to 06/1996 Project Manager / Senior Flight Test Engineer Company Name － City , State Project Manager/Test Director: Project manager on 18 test programs. Prepared detailed cost estimates for all phases of program utilizing test requirements documents. Coordinated funding requirements with program sponsor. Coordinated test scheduling and special equipment requirements with test sponsor and airframe contractor. Established test milestones and schedule. Coordinated with aircraft maintenance and test instrumentation personnel to ensure required resources were available to meet program goals. Led diverse team composed of test pilots, flight test and test instrumentation engineers, aircraft mechanics, test instrumentation and data reduction technicians and contractor personnel. Directed daily test operations. Directed preparation of test program final report. Briefed test results and recommendations to program sponsor, headquarters and contractors. Senior Flight Test Engineer: Flight test engineer on 36 programs. Performed detailed test planning to efficiently evaluate the performance, handling qualities, mission suitability, specification compliance and airframe icing characteristics (where applicable). Drafted flight test plans. Established test instrumentation requirements. Devised innovative test techniques to evaluate state-of-the-art systems. Planned individual test flights to accomplish test goals in a minimum of flight time. Generated flight profiles, flight test cards and conducted pre-flight briefings. Generated control room display formats using Data Views. Monitored and directed tests as Flight Test Engineer onboard test aircraft. Monitored and directed tests as Flight Test Director via telemetry from ground control room. Established data reduction methods. Wrote data-reduction subroutines in FORTRAN. Processed and reduced flight test data. Evaluated and interpreted test data to determine test article deficiencies, shortcomings and compliance with applicable specifications. Drafted final test report using Microsoft Word, Excel and specialized VMS data plotting programs. Acted as member of flight safety and data review boards. Trained junior flight test engineers in flight test planning and flight test and data reduction techniques as well as data interpretation and report preparation. Acted as flight test consultant to headquarters and contractors. Acted as organization pitot-statics authority. Responsible for calibration and maintenance oversight of flight test pitot-static reference equipment (air speed pacer aircraft and trailing airspeed devices). 01/1983 to 09/1987 Flight Test Engineer Company Name － City , State Education and Training 1994 Defining System Requirements, NASA, 2004 Advanced System Safety Practices, NASA, 2001 Personnel Management for Executives (Resident Course), US Army, 1994 Test and Evaluation Management US Air Force Institute of Technology University of Kansas Hazards of High-Intensity Electromagnetic Radiation to Flight, CKC Laboratories, 1991 1982 Bachelor of Science : Aeronautical Engineering California Polytechnic State University － City , State Aeronautical Engineering Skills Army, art, Agency, calibration, hardware, Concept, conceptual design, consultant, DC, Engineer, FORTRAN, functional, Government, interpretation, Director, mechanical, Excel, 2000, Microsoft Word, performance appraisals, personnel, Personnel Management, quality assurance, real-time, Research, Safety, scheduling, scientific, specification, system integration, telemetry, Test Director, training materials, VMS	st francis hospital has an opening for a chief financial officer in columbus georgia since opening our doors in the caregivers at st francis emory healthcare have been committed each day to providing the highest quality care in west georgia and east alabama with beds on two campuses more than associates and physicians we offer a full range of inpatient outpatient and emergency room services including the only openheart surgery program in columbus and the chattahoochee valley the chief financial officer provides leadership and direction to all financial departments for the overall fiscal responsibility of the hospital general responsibilities administers the general accounting patient business services including third party reimbursement financial and statistical reporting functions of the hospital in accordance with established policies and accounting procedures provides formal or informal direction in data processing distributed systems material management and medical records functions trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled assists the ceo in the development of long and shortrange hospital operations plans that may include service demand analyses resources availability analyses and cost benefit analyses of proposed capital and staff expansions develops long and shortrange operational and capital budgets which are supported by the hospitals long and short range plans and objectives prepares cash flow analyses and budget variance analyses recommends budget modifications as required assists managers in the development of departmental budgets monitors interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital identifies and reports undesirable trends and potential business opportunities and makes recommendations for action directs the preparation of internal financial reports including work papers for annual financial audit assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends financial reports and operating procedures responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports public disclosure reports and third party payor cost reports job requirements minimum qualifications bachelors degree in accounting or finance and the knowledge of generally accepted accounting principals and verbal interpersonal and quantitative skills normally acquired through completion of this degree is required cpa or masters degree strongly preferred a minimum of years of experience working at the cfo level in an acutecare hospital is required minimum of three years of progressive management experience in an investorowned healthcare organization required must be a strong handson and approachable leader who understands the value of being a teamplayer and have an outgoing and friendly personality must understand how to motivate and inspire staff to achieve optimal results while keeping employee satisfaction high	1
Summary Highly organized and detailed-oriented Analyst with 15 years of professional experience providing expert problem resolution and customer support to U.S Navy, Marine Corp, and civilian customers. Highlights Vast computer skills Fluent communicator Customer service expert Extensive technical knowledge Proven Problem solver Deadline-oriented Experience Company Name June 2014 to Current Aviation Records Analyst City , State Utilize the SkyBOOKs aviation maintenance tracking application to provide aircraft configuration and maintenance program compliance data to "build" aircraft electronic logbooks accurately and in a timely manner within a web-based software application (SaaS) providing an all-around complete product to the aircraft owner / operator ensuring a precise aircraft maintenance planning and tracking tool. Meticulously researched and accurately analyzed over 200 aviation logbooks and other forms of maintenance documentation provided by aircraft owner operators to determine compliance in accordance with specified maintenance requirements. Expertly examined aircraft engine and aircraft specific component maintenance manuals and Instructions for Research Airworthiness documents to determine required maintenance actions and associated intervals. Company Name February 2014 to June 2014 Functional Analyst City , State Provide information systems technical support including numerous windows servers and two Linux servers supporting over 1,000 military and civilian customers. Diligently conducted vital daily server system checks ensuring 100% system availability 24 hours a day, performed nightly server back-ups, release and print batch reports, monitor and ensure continuous successful system interface with Navy ERP, and provide system maintenance and troubleshooting when required. Responsible for ensuring the timely review and updates of the teams vital Standard Operating Procedure technical documents. Company Name November 2004 to September 2013 Technical Support Representative City , State SME for the web based Advanced Skill Management (ASM) application's day-to-day operations including the training of Naval personnel in the use of ASM, electronic and paper record keeping, troubleshooting, resolving and documenting customer issues, soliciting enhancements, and verification of vital data entry requirements into the ASM application for use by the majority of the naval aviation community encompassing over 4500 military and civilian personnel. Directed the design, development, quality assurance, implementation, and management of approximately 3000 mission critical technical documents within the ASM program. Coordinated implementation of new systems, patches and other on-site upgrades, implementation and testing of enhancements to ASM to ensure maximum utility and functionality of the ASM system to meet customer needs and expectations. Single point of contact for collecting and interpreting customer feedback on all problematic E-tool issues and data from all 19 Naval and Marine sites and advised higher management as to suggested actions for immediate resolution. Provided expert user support to the development team on customer needs and assist customers in articulating user needs and recommendations. Company Name February 1999 to October 2004 Aviation Data Analyst E-6 Proven Aviation Data Analyst for the U.S. Navy at Naval Air Station Jacksonville, FL. supporting numerous aircraft and types of ground support equipment. Performed a variety of functional processes using NTCSS Desktop II. Changes NTCSS passwords, monitors and manages print request and printer configurations, monitors system information, changes application process limits. Maintained system security. Inputs, extracts, analyze and validate maintenance data; develops and interprets management reports, monitor input of data and the parameters for up-line reporting and related interface requirements. Performed analysis of aviation 3M data as directed and in support of the Naval Aviation Maintenance Program. Regularly prepared highly detailed data summaries and reports using SQL ad hocs, spreadsheet, graphical, narrative, and oral presentations. Increased analytical focus on vital source documents led to a 50% decrease in component turnaround time from 7.4 days to 3.7 days and a 45% increase in corrosion man-hour documentation from 4,950 hours to over 9,000 hours Expert analytical ability allowed for the timely implementation and accurate management of the Aviation Financial Analysis Tool (AFAST) application which was directly responsible for saving the command over 3.7 million dollars. Education Downers Grove South High School 1984 High School Diploma City , State , US Florida State College of Jacksonville Associate of Science : Computer Science City , State , USA Seeking Degree in Computer Science and Information, 2011-2015 3.36 GPA; 55 Semester Hours completed. Courses completed: Computer Concepts, Intro to the Internet, Hardware Configuration, Software Configuration, Micro-Computer Applications, Database Concepts, Intro to Computer Programing, Oracle SQL and PL/SQL, Customer Support Operations, Project Management, Computer Networking, Web Technologies, Information Systems, and Internet Programing. Accomplishments One year experience as Aviation Records Analyst for Bell Helicopter Four months experience as a Linux/Unix Functional Analyst at Naval Air Station Jacksonville Nine years' experience as a Technical Support Representative for the U.S. Navy's web based Advanced Skill Management (ASM) Naval Aviation maintenance training application Five years' experience as a Data Analyst for the U.S. Navy Very proficient computer skills. Experienced with Microsoft Word, Excel, Access, and Power Point, Outlook, Internet, and MS Project, SQL, hardware and software installations Certifications Earned Technical Certificate for IT Customer Support Specialist from Florida State College of Jacksonville. Skills Computers, Sql, Customer Support, Database, Networking, Oracle, Pl/sql, Project Management, Software Configuration, Aviation, Web Based, Technical Support, Data Entry, Documenting, Quality Assurance, Subject Matter Expert, Testing, Training, Analyst, Aircraft Maintenance, Saas, Crystal Reports, Excel, Linux/unix, Microsoft Project, Microsoft Word, Ms Project, Outlook, Python, Remedy, Scanning, Unix, Word, Enterprise Resource Planning.	minimum level of education high school or equivalent minimum years of experience year employment type full time travel percentage position summary who we are guest worldwide is a leading global manufacturer and distributor to the travel and leisure industry providing products to over hotels in countries we manufacture personal care amenities and a full range of textiles and we distribute nearly everything else you find in the hotel public guest areas in the hotel room recently achieving a billion dollars in annual revenue guest worldwide has grown its business by over in the last years guest worldwide is also a wholly owned subsidiary of sysco sysco is a billion dollar industry leading global food and beverage distribution company employing thousands of employees worldwide and home to the largest sales organization in the world the customer service representative provides customer and territory managers tms support with the sales of hotel and operational supplies work at home requirementshigh speed internetmust live in one of these states fl ga oh in tx or mt nvquiet secured workspaceprimary responsibilities customer territory manager support answer incoming calls and emails from tms research and provide information such as estimated time of arrival eta customer history data order tracking delivery issues proof of delivery etc provide customer with order history information ie item quantity etc and pricing process orders including new cancellation or additions to current order invoices creditsreturns and respond to customers inquiries enter and update vendor drop ship orders including vendor manufacturer id cost of goods color specifications sizes etc back orders if item is out of stock check eta if not readily available check availability of stock to determine if shipment can wait needs to be pulled from another distribution center or substituted with a replacement item research and obtain eta proof of delivery shipment tracking and information on returns and other request as needed prepare and send customer order acknowledgments inform tm and customer of standard procedures order status andor resolution of problems if applicable follow up either verbally or in writing to ensure proper customer satisfaction problem resolution review and resolve issues with customer orders such as delivery issues shipment discrepancy and back orders review and process adjustment request form or return material authorization following approval review any exceptions to companys standard shipping policies with management training regularly participate in sysco interactive university siu vendor and other company training programs communicate regularly with internal departments accounting update on orders for release on hold purchasing tracking and proof of delivery eta on drop shipments items discontinued for delivery replacement items minimum education including degrees certifications high school diploma or ged required college degree preferred minimum experience years type of experience years customer service experience including working knowledge of shipping procedures and practices inventory control processes procedures and practices and inventoried product line specifications dimensions weight etc call center experience a plusskills abilities years type of experience excellent communication verbal and written interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency ability to effectively present information and respond to questions from suppliers customers management and interdepartment staff capable of working with internal staff from other departments in a proactive and constructive mannercustomer service respond promptly to requests for service and assistance as needed follow up as neededplanning organization ability to prioritize and manage multiple prioritiesdeadlines and shift priorities as necessary uses time effectivelyproblem solving identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutionsjudgment displays willingness to make decisions exhibits sound and accurate judgment makes timely decisionsprofessionalism approaches others in a tactful manner reacts well under pressure follows through on commitmentsdetail oriented attention to details and accuracy proficient use of ms windows and office word excel powerpoint access and outlook and familiarity in maintaining a customer database and internet navigation physical demands work environment the physical mental and environmental conditions in which the work is performed the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job while performing the duties of this job the employee is regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear the employee is frequently required to sit and reach with hands and arms the employee may occasionally lift andor move up to pounds this position primarily works in an office environment the noise level in the work environment is usually moderatethis position may require evening and weekend work depending on business needs	1
Executive Summary Results-focused management professional offering 25 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrates the creativity and savvy that is critical to financial and operational success. Core Qualifications Operations management Staff development Inventory control Compensation/benefits administration Policy/program development Staff training Supervision and training Sound judgment Computer-savvy Calm under pressure Complex problem solving Microsoft applications Forecasting Excellent writing skills Billing Attention to detail Multi-state payroll Exceptionally organized Record-keeping I-9 documentation Accounts payable Professional Experience Sales Team Nov 2015 to Feb 2016 Company Name - City , State Delivered unparalleled customer services Greeted and assisted customers; responded to customer inquiries and complaints in a professional and timely manner. Communicated product knowledge to the customer and recommend merchandise selections. Trained in visual merchandising and organization. Monitored sales activities and productivity Ensured register transaction where completed accurately and in accordance with policy. Excellent communication, verbal, and written skills. Strong organizational skills and ability to mulit-task in a fast paced environment. Sales Team Nov 2015 to Jan 2016 Company Name - City , State Provided outstanding customer services Maintained displays and store appearance Ensured customer satisfaction at every state of sale. Opened and Closed store in accordance with Company policies. Recommended new products and upcoming events. Extensive sales and customer service experience. Broad expertise in advertisement and promotion. Manager Mar 2009 to Jan 2015 Company Name - City , State Management Lead and oversaw the implementation of long and short term plans in accordance with strategic plans Ensured expenditures were within the authorized annual budget Implemented operational improvements to enhance quality, production times and reduce costs Decreased production labor hours after implementing a time study of the production line resulting in a cost savings of approximately $20,000 per unit Conducted industry standard study on the cost of services calls and inspection charges resulting in tripled income of services department revenue Implemented an inventory software program to operate with the accounting program to streamline communication with purchasing, inventory, engineering and production departments Experience with Lean Six Sigma Experience supervising large number of employees Advanced experience using Microsoft Office suite and PowerPoint. Project Management Communicated effectively with shareholders, employees, Government authorities and stakeholders Managed client expectations by ensuring the highest quality of service Developed, implemented and ensured compliance of safety procedures to meet government guidelines Monitored employee productivity, performance and optimized employee procedures to reduce costs Monitored and maintained operational reports to detect production issues. Set up and management of over 60 vendor relationships Responsible for delivering projects against agreed scope, budget, schedule and customer expectations Developed production tracking and quality control systems while analyzing production Implemented new product lines through research and development to generate new revenue streams Collaborated with Mine Safety and Health Administration (MSHA), a division of the United States Department of Labor, to ensure the safety and survivability of miners in the event of an incident while underground Received all four of MSHA's approvals in Product, Breathable Air, Harmful Gas Removal, Gas Monitoring and Structural categories General Management Recruited, trained and supervised human resource director, safety manager, engineers, controllers and production manager Created marketing materials, presentation and demonstration products for sales meetings, trade shows and consumer education Managed all day to day facility operations Responsible for payroll oversight and related approvals. Manager Feb 2004 to Jan 2009 Company Name - City , State Developed and operated four assisted living locations Obtained and maintained annual state certifications and supervised all security transportation and monitoring needs Managed day to day facility operations and admissions and coordinated daily services including nursing, dining, housekeeping, activities and maintenance functions Coordinated new resident move-ins and orientation and supported the admission process through tours and follow up calls to inquiries Project Management Monitored budget compliance and financial outcomes including labor and operational expenses and accounts receivable resolution Responsible for payroll oversight and related approvals Oversaw accuracy and thoroughness of all activity documentation within the assisted living facility Kept current on all changes in the industry, particularly regulatory changes as they relate to Assisted Living and Dementia Care General Management Supervised the assisted living staff including caregivers, medication technicians, licensed nurses and activities staff Responsible for recruiting and onboarding of staff and all human resources duties for employees Planned, directed and facilitated marketing events for all facilities Conducted outside sales calls to generate inquiries ACHIEVEMENTS Featured in Space Safety Magazine Integrated lifesaving technologies originally developed to purify air for astronauts into a line of Mine Shield products Integral part of Mine Shields getting recognized as "New Business of the Year" Mine Shield tested for and received certification in China under my direction. Education High School Diploma 1980 Nelson County High School - City , State Interests CrossFit, white water rafting, waterboarding and reading Additional Information PERSONAL INTERESTS CrossFit, white water rafting, water boarding and reading Skills accounting, accounts receivable, streamline, Assisted Living, budget, Excellent communication, client, customer satisfaction, customer services, customer service experience, direction, documentation, fast, financial, General Management, Government, human resource, human resources, inspection, inventory, director, marketing, marketing materials, meetings, Microsoft Office suite, PowerPoint, nursing, Strong organizational skills, outside sales, payroll, policies, production manager, Project Management, promotion, purchasing, quality, quality control, recruiting, research, Safety, sales, Six Sigma, strategic plans, supervising, trade shows, transportation, visual merchandising, written skills	job summary the account executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory primary services include coax delivered internet video and voice ancillary services include custom hosting desktop security data backup data storage toll free additional email addresses static ips and more the ae achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers the ae is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale the ae is responsible for the development and implementation of a territory plan under the instruction of the sales manager which is designed to expand the customer base within their assigned territory the ae is focused on generating new internet voice and video customers major duties and responsibilities actively and consistently support all efforts to simplify and enhance the customer experience place orders through order management software work with account coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders contracts billing forms and sales reports are accurate and submitted in a timely manner hand off customer service and nonsales related client inquiries to the customer service department focus on selling have a complete understanding of spectrum business coax services rates individual and bundled and applicable taxes demonstrate selling skills and product knowledge practice selling skills with other account executives regularly read sales books and take sales courses to learn new sales techniques practice and implement new sales techniques regularly maintain accurate records of all sales and prospecting activities including sales calls presentations closed sales and followup activities within assigned territory including the use of salesforcecom to maintain accurate records to maximize territory potential meet and exceed performance standards as defined by the department standards of performance sop and the spectrum way sales model attend and participate in sales meetings as established by management required qualifications skillsabilities and knowledge ability to read write speak and understand english knowledge of communications technologies and services with an emphasis on telephone and internet fundamentals valid drivers license with a satisfactory driving record education bachelors degree in business marketing or related field or equivalent experience preferred qualifications related work experience outside sales experience in a high transaction short closing cycle model preferred years business to business sales experience preferred proven sales history of meeting or exceeding targets preferred working conditions office environment and or outside environment with exposure to inclement weather exposure to moderate noise levels physical and mental requirements physical requirements vision ability close vision peripheral vision and ability to adjust focus mental requirements ability to communicate orally and in writing in clear and straightforward manner ability to maintain confidentiality ability to prioritize and organize effectively ability to use personal computer and software applications	0
Summary Multidisciplinary professional with track record of exceeding revenue goals, driving high-volume new user acquisition and growing subscription-based businesses. Versed in all aspects of marketing campaigns from concept development to execution and launch. Highlights Brand development Multi-media marketing Channel strategy CRM understanding New customer acquisition Prospecting Account management Skilled negotiator Accomplishments Notable Accomplishments: Co-Founding Instadium, LLC , the country's leading provider of restroom advertising signage and in-game promotional events to both professional and collegiate sporting venues. Co-Founding LiveHelper.com; Livehelper is a privately held company that introduced to the lead generation industry remotely hosted services for businesses and their websites to provide real-time support online sales, marketing and customer service. Co-Founding GoWebBaby USA, LLC one of the fastest growing IT Solution companies in Central India as well as its proprietary technologies that include BingoCRM, LegalZen and SmartGen, a document assembly and automation software. Developer and Co-Founder LegalZen ; a real-time, artificial intelligence engine that utilizes social media to suggest, create and offer to consumer legal documents and associated solutions. Experience Marketing Manager , 04/2009 to 03/2015 Company Name － City , State Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams. Managed the complete redesign and launch of the company's website in [Number] months. Developed corporate communications strategies and programs, including project timelines. Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends. Banking and Workout Attorney , 01/2006 to 01/2009 Company Name － City , State Full-service law firm with over 100 employees and representing numerous national and regional lending institutions, REIT's, and significant private organizations. Represent local and national financial institutions in structuring and negotiating appropriate documentation, including construction and permanent financing, asset based loans, letter of credit transactions, term loans, and lines of credit. Counseled clients in the acquisition, leasing and disposition of commercial real estate throughout the country. Represented lead lender in $92M participation financing of several commercial office parks located in Michigan. Facilitated purchase of $50M loan portfolio from Fortune 50 company. Represented client in simultaneous $18M acquisition and financing of major retail shopping centers in Colorado and 4 Wal-Mart stores located in Wisconsin, Tennessee, South Carolina, and Ohio. National Sales Director , 01/2003 to 01/2005 Company Name － City , State Commercial real estate firm specializing in accelerated sales of commercial real estate with key clients including General Electric, JPMorgan Chase, Sunoco, and British Petroleum. Employed 30+ professionals. Led national sales team of commercial real estate agents to assess properties/portfolios for sale. Implemented most appropriate sales method based on industry, property type, and geographic location. Prepared due diligence materials for prospective buyers. Optimized profitability of clients' portfolios by conducting nationwide live seminars to prospective purchasers on participating in the accelerated sealed bid auction. 01/2001 to 01/2003 Company Name － City , State General practice law firm with over 150 attorneys and support staff. Attorney Represented nation's largest SBA and 504 Lender including Bank of America and Allied Capital in originating loans and selling loan portfolios into secondary market. Notable Accomplishments: Documented and closed $200M+ of Small Business Administration 7(A) and 504 loan programs. Lead Auditor that ensured compliance with SBA guidelines by leading team to audit loan portfolios through lien, asset, and collateral analysis. Education Juris Doctorate (JD) : 2001 CHICAGO-KENT COLLEGE OF LAW IN － City , State GPA: Appointment, Dean's Panel on Electronic Voting Reformation Recipient, CALI Award for "The Philosophies of the Criminal Justice System" Appointment, Dean's Panel on Electronic Voting Reformation Recipient, CALI Award for "The Philosophies of the Criminal Justice System" Bachelor of Arts : American and European History , 1998 TULANE UNIVERSITY IN NEW － City , State GPA: Magna Cum Laude Dean's List Phi Beta Kappa Tulane Senior Scholar Intramural Rugby Team American and European History Magna Cum Laude Dean's List Phi Beta Kappa Tulane Senior Scholar Intramural Rugby Team Professional Affiliations State Bar of Michigan Michigan Bar Association Skills SEO, SEM, Social Media Launch Strategies Social-Digital Marketing Traffic Generation Media and Marketing Analysis Interactive Web Campaigns/E-Commerce	organization heating airconditioning refrigeration distributors international hardi general description reporting to the vice president of distribution strategies the marketing director is an executive responsible for making highlevel decisions regarding the strategy of the organization while providing leadership to hardis senior designer hardi is predominantly a north american trade association with international members representing wholesale distributors of heating ventilation airconditioning and refrigeration equipment and supplies with a membership of approximately distributors manufacturers manufacturer representatives marketing groups and service vendors hardi is a diverse organization that exists to make hvacr distributors the channel of choice for hvacr suppliers and contractors specific accountabilities review current marketing trends to determine the effectiveness of different styles and strategies analyze sales numbers in comparison to the marketing budget to find the profit margin and which campaigns were most effective work with both the sales and marketing departments to develop successful strategies and campaigns that attract new members and keep current members collaborate with other directors to make highlevel decisions regarding the budget and the direction of the company create and maintain a successful brand and image that attracts customers to hardi develop marketing strategies services that comply with current company standards own site content and metrics own marketing budget drive and increase member engagement curate and refine current hardi content to drive site traffic and perspective market intelligence opportunities daily and monthly responsibilities lead the development of our marketing plans working closely with clients management creative and content teams and distribution partners to create an effective and efficient marketing strategy focused on growing audiences for our products and services spearhead the strategic and tactical execution of marketing campaigns including design of testcontrol segmentation implementation of tests tracking results reporting analysis and recommendations manage conception development and implementation of marketing plan and strategies product concepts and promotional programs to drive interest and sales hold regular meetings with account managers to review pipeline resolve challenges and present possible solutions and provide ongoing training to ensure team consistently performs above standard attend andor participate at conventions conferences and tradeshows preparing engaging displays and collateral as needed and providing postevent reports and analysis working relationships accountable manager vice president of distribution strategies direct reports senior designer skills and qualifications bachelors degree in marketing advertising or communications successful track record in senior marketing roles and creating marketing campaigns excellent leadership communication and decisionmaking skills experience with digital and print marketing content marketing and social media marketing proven ability to plan and manage budgets experience in planning and executing events preferred qualifications masters degree proficiency with html content management systems and design software established portfolio of media and pr contacts desire to grow professionally with ongoing education note salary is negotiable upon experience level in order to move forward in the hiring process the predictive index assessment must be completed you will not be considered for hire if this assessment is not taken please see a link here to the predictive index assessment for this job role the assessment takes approximately minutes to complete	0
Additional Information Date of Birth : December 9, 1980 Place of Birth : Athens, Greece Marital Status : Single Professional Summary Shifting business needs and priorities in a systematic and effective way. Excels at implementing operational assessments and conducting functional requirements analysis for businesses of all sizes. Highly ambitious with more than 7 years providing results-oriented leadership. Workflow analysis and project management. Skills Business development Workflow analysis SQL and databases Business artifacts documentation Data mapping Brand management Operations management Business process mapping Microsoft Office Suite Organized Fluent in Greek, English Multi-tasking Creative Critical thinking Report development Project planning Attention to detail Team building Filing and data archiving Flexible Accurate and detailed Excellent planner and coordinator Works well under pressure Social media knowledge Pleasant demeanor Team building Accounting familiarity Critical thinker Spreadsheet management Report analysis Employee training and development Work History Research and Study Elaboration Manager / Public Relations Manager / Human Resources Supervisor , 10/2007 Company Name – City , State * Collecting the data and the resources for studies and choosing the adequate population group for research. * Conducting the research and harvesting the data accumulated, and elaborating the studies. * Proposing additional potential research and studies that would coincide with up-to-date political and economic trends. * Preparing press releases and articles for publication to promote the company's researches and studies to the public, as well as representing the company at board meetings and conferences for promotional reasons. * Ensuring the effectiveness and the efficiency of staff, representing the personnel to the board of directors and maintaining personnel data and records. Research Associate , 10/2009 Company Name – City , State Working independently or in a team on determining research project specifications * Developing plans, strategies, partnerships and other ideas to make educational and research activities successful * Creating evaluation plans * Maintaining and evaluating educational program to retain reputation of the group * Identifying activities being undertaken in the research offices that will inform, improving or otherwise enhancing existing and planned educational programs. * Developing communication pathways to ensure that feedback occurs between research team and education team * Working with physicians and other health care professionals in developing research methodologies * Developing, conducting, and analyzing surveys * Leading focus groups and conducting key informant interviews * Data preparation, collection, entry and analysis (qualitative and quantitative) * Supporting the preparation of conference abstracts, research proposal, and reports (for publication) * Identifying and developing grant proposal/application for the division * Participating in quality improvement sessions with senior staff to identify areas for improvement between research and education operations * Supporting Senior staff with develop of a research/education communication bridge * Coordinating and maintaining a strong liaison with Principal Investigators, hospital personnel and representatives from outside agencies regarding ongoing conduct of clinical research * Preparing annual progress reports on all open and closed studies and forms as required by the Research Ethics Board Research Associate , 10/2010 Company Name – City , State * Working independently or in a team on determining research project specifications and gathering data from sources to complete pre-study forms, as well as study forms as dictated by clinical trials protocols. * Registering patients and informing appropriate personnel of treatment options * Coordinating critical documents and binders for clinical research, and assisting with data collection and data management * Designing, implementing andmanaging a system for organizing, planning and controlling work flow related clinical research activities * Designing a system to coordinate, complete and submit data in a timely and accurate manner * Verifying proper storage conditions, accountability, and disposition of investigational products; maintenance of up-to-date and accurate investigator study files * Informing study personnel of communications regarding adverse drug reaction reports and ensuring appropriate documentation is completed * Reviewing source documentation and case report forms with site teams or other representatives as per UHN policy and ICH/GCP guidelines. Executive Director , 05/2014 Company Name – City , State * Screening the business plans submitted for potential funding * Organizing the presentations of potential investment projects to ensure that are in accordance with the regulations * Managing the inflow of investment projects and getting them in contact with potential investors-members of the network * Promoting the network to attract members, investment projects and companies that are willing to sponsor the network * Daily in contact with key people within the network to address potential issues and/or to promote new ideas * Overseeing additional day-to-day tasks that may include administrative assistant's tasks and accountant's responsibilities. Education Bachelor of Science : Economics , 06 2004 University of Essex - City , State * Business and Business Administration coursework * Coursework in Management * Basic Econometris * Econometric Forecasting Master of Science : Applied Economics and Finance , 12 2005 Athens University of Economics and Business - City , State * Economics and Business Economic Policy * Basic Econometric Modelling and Statistics * Financial Portfolios and Investments ADDITIONAL EDUCATION * Financial Times Global Events: Preparing for the Upturn, -How Greece can manage the challenges and capitalize on the opportunities of the changing global economic environment-, April 1st & 2nd, 2009, Athens, Greece. * Ministry of Administrative Reform and e-Governance/Athens Chamber of Commerce and Industry: Common Evaluation Framework, -Introduction to the Common Evaluation Framework and guidance for its successful implementation-, December 5th, 2013, Athens, Greece. * Foreign Languages: English, French (beginners) * Computer Skills: Microsoft Office (Word, Excel, PowerPoint), Research and in Communication with National, European and Global firms, institutions, companies and organizations, both private and public, for the acquisition of the required data for analysis. RESEARCH & STUDIES * The Banking System and the Business Sector, -(R.S.C.-A.C.C.I.)- ~Conducted in partnership with the Athens University of Economics and Business, and K-RESEARCH S.A.~ * The Effects of the Economic Recession on the Commercial Business Sector and Industries, -(R.S.C.-A.C.C.I.)-. * Strategic Planning of Social Security, -(R.S.C.-A.C.C.I.)- ~Conducted in partnership with the University of Piraeus~ * The Taxation Policies in the Countries of the Euro zone and the Total Tax Burden on Corporate Income, -(R.S.C.-A.C.C.I.)-. * The Process of Firm Establishment and the Bureaucracy Involved, -(R.S.C.-A.C.C.I.)- ~Published on news papers and web sites on Friday, February 20, 2009 / utilized for policy reforms by the Minister of Economics~ * Research and Analysis of the Operation Procedure and the Development of Several Business Sectors, including Supermarkets and Multistores, Construction Companies, Commerce and Industry, Telecommunications, Automotive Retail Sale Companies and Pharmaceutical Companies, -(R.S.C.-A.C.C.I.)-. * The Financial Performance of Tourism Between 2005 and 2008, -(R.S.C.-A.C.C.I.)-. * Establishing the Correlation Between SMEs and the Banking System, -(R.S.C.-A.C.C.I.)-. * Corporate Taxation Amidst A Crisis, -(R.S.C.-A.C.C.I.)-. ~Conducted in partnership with Messrs. Yiannis Varoufakis and Tasos Patokos of the National and Capodistrian University of Athens~ * Illegal Trade: The Commercial Side of Illegal Business Activity, -(R.S.C.-A.C.C.I.)-. * Entrepreneurship in Greece, Analyzing the Business Data of the Athens Chamber of Commerce and Industry, -(R.S.C.-A.C.C.I.)-. * Identifying the Factors that Affect Firms' Liquidity, -(R.S.C.-A.C.C.I.)-. * Nationwide Greek Chambers' Research: Identifying the Problems that Affect Firms' Efficiency and Longevity, -(R.S.C.-A.C.C.I.)-. * Reaching for the At Most Accurate Estimation of the Number of Employees in the Public Sector, -(R.S.C.-A.C.C.I.)-. * The Effects of the Greek Recession and Austerity Measures on Firms' Business Cycle, -(R.S.C.-A.C.C.I.)-. * The Effects of Bureaucracy and the Correlation Between Firms' Transactions with the Greek Public Sector, -(R.S.C.-A.C.C.I.)-. PROJECTS * Undergraduate Project: University of Essex –‘Analyze the extend to which the investments of the English Government in the 1930's, as well as the impact of the investments in the housing sector, assisted in the development of the English economy using statistic data and econometric models'- * Post-graduate Project: Athens University of Economics and Business –‘Analyze the operation, the economic development and the financial performance of the State Hospital of Lamia'- * Essay: University of Essex –‘The history and the development of science parks, as well as the impact of public policy towards science parks'- * Essay: University of Essex –‘Romano Prodi has called the Growth and Stability Pact “stupid”. By analyzing the economic arguments for and against the pact, assess whether he was right to do so'- * Essay: University of Essex –‘Population Growth As A Source Of Economic Growth'- * Essay: University of Essex -‘Market Oriented Economic Reforms since the late 1980s have negatively affected the poor and worsened income distribution in developing countries”. Discuss and illustrate your answer with country examples'- * Essay: University of Essex -‘Discuss empirical evidence regarding tests of the Purchasing Power Parity Theory'- * Essay: Athens University of Economics and Business –‘Operational Analysis of the Greek Pharmaceutical Industry'- * Essay: Athens University of Economics and Business –‘Economic Analysis of K.M. Westelle & Associates, Inc.'- PERSONAL INTERESTS Studying economic and financial literature Attending seminars relative to job and/or business interests Undertaking personal business development projects, as well as, business and product placement and development projects Music Sports Combat sports and martial arts *Traveling	overview about public consulting group public consulting group inc pcg is a leading public sector solutions implementation and operations improvement firm that partners with health education and human services agencies to improve lives founded in and headquartered in boston massachusetts pcg has over professionals in more than offices worldwideall committed to delivering solutions that change lives for the better the firm has four designated practice areas with extensive experience in all states clients in six canadian provinces and a growing practice in europe often combining resources from two or more practice areas pcg offers clients a multidisciplinary approach to solve their challenges or pursue opportunities to learn more visit responsibilities duties and responsibilities program coordinator responsibilities will include responsibilities in one or more of the following categories depending on market location and individual assignment program management act as a mentor for instructorteachers provide instructorteachers with direction support and encouragement in the provision of all aspects of student services monitor all elements of school program implementation including but not limited to instructorteacher attendance instructorteacher performance instructional material distribution and student achievement through progress monitoring lead and facilitate training and the orientation of instructorteachers manage site coordinators and lead instructorteachers if applicable conduct random observations of instructorteachers during small group instruction provide instructorteachers with general performance coaching for the purpose of effective classroom management and improved student achievement inform associateprogram directormanagermanager of specific program observations during regular meetings communicate with program directormanager for missed time form requests from instructorteachers submit personnel action form paf on incidents with instructorteacher to associateprogram directormanagermanager communicate with associateprogram directormanagermanager via phone andor email regarding any changes to programs in order to keep schedule up to date inform associateprogram directormanagermanager of program observations related to school administration and staff concerns instructorteacher performance and attendance changes in the setup of the program effectiveness of the program and any other issues that need to be addressed provide instructorteachers with effective solutions to behavioral or educational problems that arise during student instruction using ui approved techniques substitute as needed for absent instructorteachers epicsite coordinators andor lead instructorteachers develop appropriate field resources to minimize need for pme substituting oversee completion collection and distribution of midterm final and end of session reports and surveys reviewapprove timecards submissions for payment rev may program matching initiate program kickoff and interim meetings with teams business development recruiting curriculum logistics and accounting recommendation and confirmation of instructorteacher selection confirmation and assignment of instructorteachers through communications with client general maintain positive public relations and rapport with school administration and staff communicate regularly with supervisor to update them on progress potential problems and program concerns complete other duties as required and assigned qualifications knowledge and skills two to three years prior experience in educational settings is preferred a passion for helping children succeed is required prior supervisory experience project management experience and marketing experience preferred understanding of instructional pedagogies and methodologies effective oral and written communication skills excellent interpersonal skills strong computer skills and solid organizational skills are required education and work experience a bachelors degree and teaching certification experience working in an educational setting and managing other professionals or any similar combination of education and experience eeo statement public consulting group is an equal opportunity employer dedicated to celebrating diversity and intentionally creating a culture of inclusion we believe that we work best when our employees feel empowered and accepted and that starts by honoring each of our unique life experiences at pcg all aspects of employmentregarding recruitment hiring training promotion compensation benefits transfers layoffs return from layoff companysponsored training education and social and recreational programsare based on merit business needs job requirements and individual qualifications we do not discriminate on the basis of race color religion or belief national social or ethnic origin sex gender identity andor expression age physical mental or sensory disability sexual orientation marital civil union or domestic partnership status past or present military service citizenship status family medical history or genetic information family or parental status or any other status protected under federal state or local law pcg will not tolerate discrimination or harassment based on any of these characteristics pcg believes in health equality and prosperity for everyone so we can succeed in changing the ways the public sector including health education technology and human services industries work gt job locations _us_ posted date day ago_ _ pm_ _job id_ _ of openings_ _category_ _operation support_ _type_ _regular fulltime_ _practice area_ _education services_ public consulting group is an equal opportunity employer all qualified applicants receive consideration for employment without regard to race color religion gender national origin age sexual orientation gender identity protected veteran status or status as a qualified individual with a disability vevraa federal contractor	0
Summary HR Professional offering over 15 years of progressive experience including extensive practice in multi-unit businesses (in and out of state locations). Highly driven to achieve company goals. Expertise in developing and implementing HR plans and procedures smoothly and with little guidance. Strong conflict resolution skills. Comfortable with taking the lead in employment protocol compliance and in anticipating staffing needs. Highlights Employment law knowledge Benefits administrator Manager coaching and training HRIS applications proficient Employee relations Staffing and recruiting professional Off-boarding Employee handbook development Experience November 2007 to October 2014 Company Name City , State HR Director Plan, organize and implement all facets of HR for New Kent horse track and 8 off track betting sites throughout the Commonwealth, approximately 650 employees (250 permanent and 400 seasonal) Review federal and state laws to confirm and enforce company compliance. Provide employee relations guidance and counsel to all levels of management; conduct investigations as needed Worked with senior-level management to create fair and consistent HR policies and procedures Assessed employee performance and issued disciplinary notices Created and modified job descriptions within all departments in compliance with FLSA Coordinate and manage Family Medical Leave (FMLA), Short/Long Term Disability (STD/LTD) Evaluate and maintain Worker's Compensation claims; annual WC and OSHA reporting Represent Company for unemployment, EEOC and other related hearings Conduct benefits administration for 125 benefit-eligible employees, including reconciliation and payment monthly Recruitment and hiring of seasonal employees, including new hire orientations Maintain HRIS (ADP Enterprise) and employee files Partner with upper management on all reduction of workforce action and severance packages. Manage all in-kind donations made by the Company as well as coordinating our volunteer work with the New Kent Food Pantry. October 2004 to March 2008 Company Name City , State HR Generalist for assigned station, division, and corporate personnel of 30 TV stations and 1 communications company across the Southeast, approximately 2,000 employees Manage FMLA, STD, LTD, and Worker's Comp for division Maintain division job requisition database; provide recruitment/retention support to the field Ensure EEO Broad Outreach is maintained Performance management planning and implementation Organize and train field HR for annual benefits open enrollment Design and deliver monthly reports for division HR Director and Corporate HR Vice President Provide employee relations counseling and investigations Participate on the wellness committee, Community Outreach, and Employee Engagement Coordinate and deliver annual HR conference with corporate HR team. January 2004 to October 2004 Company Name Benefits Administrator Administer benefit plans for 27 newspapers and TV stations, approximately 3,500 employees Process enrollments daily using PeopleSoft 8.0 Assist corporate and field HR personnel regarding benefits issues/questions Assist Benefits Director in planning and implementation of annual Open Enrollment Ensure all rules and regulations pertaining to the company's benefit plans, including HIPAA are followed. February 2001 to January 2004 Company Name City , State HR Coordinator HR for 4 daily and 2 weekly newspapers, approximately 400 employees. Report payroll biweekly using Simplex/Winstar timekeeping system Recruit for open positions; Manage onboarding Provide assistance to employees and managers regarding policies and processes Organize and conduct annual open enrollment for benefits; consult employees on all benefit programs and general procedures Design and deliver weekly and monthly HR and payroll reports for upper management; Maintain PeopleSoft HRMS database and personnel files Reply to employment/wage verifications for employees; conduct exit interviews; handle unemployment claims; complete annual wage surveys Administer and maintain COBRA, STD, LTD and WC files in addition to OSHA reporting Conduct annual anti-harassment and safety training. Education Newberry College City , State Mathematics Computer Science Mathematics Computer Science Batesburg Leesville High School City , State H.S. Diploma GPA: GPA: 3.5 Honor graduate GPA: 3.5 Honor graduate Skills ADP, Benefits, counseling, database, employee relations, hiring, HRIS, HR, Director, meetings, Enterprise, newspapers, payroll, PeopleSoft 8.0, PeopleSoft HRMS, Performance management, personnel, policies, processes, Recruitment, reporting, safety, TV Professional Affiliations Professional Human Resources (PHR) - Human Resources Institute, 2006 - current Member: Society of Human Resources Management and Richmond Society of Human Resources Management Member: Reid Institute	job details job location third corp floor ny position type full time salary range undisclosed about us founded and headed by gary barnett extell development company is a nationally acclaimed real estate developer of residential office retail and hospitality properties operating primarily in manhattan and other premier cities across the nation experiencing outstanding growth since its founding in the companys growing portfolio exceeds twenty million square feet summary of responsibilities the development associate is responsible for driving real estate development projects from beginning to end assists the development management team throughout all project phases to include site acquisition contracts programming design finance construction and leasingmarketing and provides overall development support to the vice president of development and the senior vice president of development this position assists with sourcing new development and acquisition opportunities participates in the underwriting of development proforma and the submission review and analyses of request for proposals rfps and prepares predevelopment and development schedules the development associate is further responsible for preparing and reviewing various analyses necessary to implement development business plans to include complex financial models cash flow projections valuation models sensitivity analyses and budgets tracking and analyzing market comparables for benchmarking performing lender due diligence and credit data evaluations and preparing various reports and memorandums necessary for the daytoday management of projects the development associate collaborates with consultants and the legal accounting construction design and asset management teams on various projects to include contract negotiations recommendations and project execution coordinates capital calls prepares project updates to investors and management and assists with the execution of development agreement obligations the development associate further assists with offering plans and marketing efforts government agency program applications and performs other duties as assigned summary of requirements ideal candidates for the development associate position hold a bachelors degree from an accredited college or university an advanced degree is desirable the development associates experience should include a minimum of two years of relevant experience in real estate development real estate investment business management architecture or similar an advanced knowledge of budgets cost reports and other financials and knowledge of general workflow and process in building construction effective analytical administrative judgement problemsolving decisionmaking communication verbal and written and professional presentation skills are required this position requires effective financial skills the successful ability to perform both independently and as a team member within an entrepreneurial environment a high attentiveness to detail and the effective ability to stay focused and followthrough on responsibilities ms office excel word and outlook knowledge is required compensation benefits extell offers opportunities for professional growth and advancement and competitive pay and benefits to include medical dental and vision insurance company paid life and add insurance company paid short and long term disability k paid time off paid holidays employee assistance program equal opportunity employer	0
Summary Dedicated Financial Aid/Student Accounts Officer with 7 years of experience delivering outstanding service to prospective and current students and their parents. Well-versed in working with student information systems, Campusvue, PowerCampus and PowerFAIDS. Extensive experience working with student financial aid programs and federal regulations. Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains a positive attitude and works hard to build team relationships.Desires a role of increased responsibly and authority. Experienced in budgeting and strategic planning. Highlights Microsoft Office ImageNow CampusVue PowerCampus PowerFAIDS VA Once Right Signature Ten Key Documentation and reporting Packaging student aid awards Federal financial aid need analysis Polished communication skills Process implementation Cultural sensitivity Problem resolution Member of NASFAA Experience Senior Student Accounts Officer September 2012 Company Name － City , State Complete financial planning with prospective and current students Ensure that students are aware of enrollment requirements to receive Federal and Institutional Aid Award and certify Federal and Private Loans for undergraduate and graduate students Counsel and advises students and parents on their financial options and obligations Award financial aid and adjust funds due to enrollment status Audit student files to ensure compliance with Federal regulations Collect current and past due payments from new, current, and withdrawn students Work with students to set up payment plans that fit their budget and meets University guidelines Provide quality customer service to all students, faculty and staff Maintain logs and records of all tasks Train new employees Manage a caseload of 400 students Counsel VA students on their benefits Complete the financial aid verification process Responsible for invoicing self pay students Responsible for retention goals Ensures students are financially eligible to continue their classes Maintain a performance record of at or above 99% of students to be packaged and repackaged Assist with Ready to Pay reports Assist with the Federal Work Study Program. Financial Aid Officer December 2010 to September 2012 Company Name － City , State Completed financial planning with prospective and current students Counseled and advised students on their financial options and obligations Audited and reconciled VA and financial aid files to ensure compliance with Federal regulations Provided financial aid information to all groups within the organization Worked with other organizations and departments to promote Financial Aid awareness Developed and implemented policies and procedures within the department Helped hire, train and motivate new staff members within the department Certifying official for the Department of Veteran Affairs Served on the Student Activities Board Campus Facilitator for MBA distance learning classes Worked with students to set up payment plans that fit their budget and met University guidelines Helped maintained the 90/10 ratio. Student Accounts Officer and Financial Aid Officer April 2008 to September 2010 Company Name － City , State Completed financial planning with prospective students Counseled students on their financial obligations Certifying official for the Department of Veteran Affairs Handled accounts receivable and accounts payable Helped maintain the 90/10 ratio Financial Service Representative March 2007 to April 2008 Company Name － City , State Sold, opened and maintained customer accounts Opened and closed loans Made sales goals Responsible for lobby management Licensed Insurance Agent of SunTrust Investment Services, Inc. Recommended innovative alternatives to customers reduce unnecessary Researched market trends and surveys and used information to stimulate sales Lectured on financial management strategies and problem resolution techniques Teller Supervisor September 2006 to March 2007 Company Name － City , State Managed 5 tellers Created end of the month reports Enforced bank guidelines Handled customer complements and complaints Trained and coached new and current tellers Vault Teller Financial Service Representative Level 2 January 2005 to January 2006 Company Name － City , State Sold, opened and maintained customer accounts Opened and closed loans Led sales meetings Teller November 2004 to February 2006 Company Name － City , State Made referrals for potential sales Advised customers on new products Cashed checks Handled deposits Education Masters of Business Administration : Human Resource Management , 2010 Colorado Technical University － City , State GPA: GPA: 3.73 Human Resource Management GPA: 3.73 Bachelor of Science : Business Administration , 2008 Virginia Commonwealth University － City , State Small Business and Entrepreneurship Select One Interests Additional Information Skills	litigation attorney the candidate must have years of experience in at least one of these areas estate planning estate administration civil litigation real estate or elder law must also have the ability to handle all stages of litigation from inception through trial litigation will consist of supreme court and surrogates court proceedings in addition to experience must have strong interpersonal skills and be able to adapt to a fastpaced environment and challenging case load	0
Professional Profile Over ten years of management and customers services skills in retail and call center environment. Expert computing and technology skills in multiple software applications. Qualifications Leadership Sales Writing Communications Customer Service Training Counseling Client Support Multitasking Professional Microsoft Office Relevant Experience Increased client engagement in all Active Health products and services sales by 98%. each quarter. Experience Senior Customer Service Advocate October 2010 to November 2016 Company Name － City , State Provides daily leadership to customer service staff. Identifies system and workflow improvements to enhance the team's efficiency. Handles telephone and written correspondence from varied sources. Explains customer/member specific plan of benefits along with member's responsibilities in accordance with contracted arrangements. Documents and tracks all member contacts, events, and outcomes via appropriate systems. Accesses information from a variety of systems and references including contracting and network system. Shift Supervisor August 2009 to October 2010 Company Name － City , State Completed day to day operation of the store such as overseeing staff. Responded to customer inquiries and complaints. Directed and supervised employees engaged in sales, inventory-taking, Reconciling cash receipts, or in performing services for customers. Monitored sales activities to ensure that customers receive satisfactory service and quality goods. Assigned employees to specific duties. Manager of Parts Sales December 2008 to July 2010 Company Name － City , State Resolved customer complaints regarding services, products, or personnel. Monitored sales staff performance to ensure that goals are met. Conferred with company officials to develop methods and procedures to Increased sales, expand markets, and promote business. Determined replacement parts required, according to inspections of old parts, Examined returned parts for defects, and exchange defective parts or refunded money. Sales Consultant October 2007 to June 2009 Company Name － City , State •Assessed nutritional needs, diet restrictions and current health plans to develop and implement dietary-care plans and provide nutritional counseling. •Consulted with physicians and health care personnel to determine nutritional needs and diet restrictions of patient or client. •Counseled individuals and groups on basic rules of good nutrition, healthy eating habits and nutrition monitoring to improve their quality of life. •Developed curriculum and prepare manuals, visual aids, course outlines and other materials used in teaching. Recovery Specialist January 2007 to January 2008 Company Name － City , State Received payments and post amounts paid to customer accounts. Located and monitored overdue accounts, using computers and a variety of automated systems. Recorded information about financial status of customers and status of collection efforts. Located and notified customers of delinquent accounts by Advised customers of necessary actions and strategies for debt repayment. Skilled in persuading customers to pay amounts due on credit accounts, damaged claims, or non-payable checks, or to return merchandise. Branch Manager January 2006 to January 2007 Company Name － City , State Supervised all daily operations of the branch which included: hiring, firing and maintaining of personnel, staff training, and schedules. Established and maintain relationships with individuals and businesses. Examined, evaluated, and processed loan applications. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances. Responded to all customer complaints and resolved any problems. Ensured the highest level of customer service. Branch Manager January 2006 to January 2007 Company Name － City , State Supervised all daily operations of the branch which included: hiring, firing and maintaining of personnel, staff training, and schedules. Established and maintain relationships with individuals and businesses. Examined, evaluated, and processed loan applications. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances. Responded to all customer complaints and resolved any problems. Ensured the highest level of customer service. Sr Appeal & Complaints Analysts November 2016 to Current Company Name － City , State Review, research and respond to complaints within the required time frame established by the better business bureau.Review, research and respond to regulatory complaints including CFPB, state attorney General office and other regulatory agencies. Ensure received complaints are documented and recorded on the appropriate spreadsheets. Provide weekly analyst identifying trends by type, state and client. Validate and verify complaints and answered in timely fashion with the appropriate responses. Identify high risk or problematic complaints and notify Compliance Management team. Complete call reviews, determine if any disciplinary action should be taken. Provide coordination for compliance and regulatory related projects. Effectively communicate levels of risk to specific departments. Ability to advise senior management on any regulatory charges that may affect risk and provide recommendations to mitigate the potential risk. Coordinate with Legal team to ensure aware of potential cross over between complaints and ADLs or lawsuits. Collaborate with Compliance Management Team to ensure that the entire company is aware of compliance requirements and issues. Support the Director of Compliance, VP of Compliance and Chief Compliance Officer in their roles and daily task. Education Bachelor's Degree : Business Administration , May, 2013 Strayer University － City , State , USA MBA : Health Services Administration , 2016 Strayer University － City , State , United States Skills basic, benefits, cash receipts, counseling, credit, client, customer service, staff training, financial, firing, hiring, inventory, leadership, materials, exchange, money, network, personnel, quality, Reconciling, sales, teaching, telephone, workflow, written	medcerts a stride inc company nyse lrn is a national online training provider strengthening the workforce through innovative elearning solutions focused on certifications in highdemand areas of allied healthcare and it it serves individuals from all backgrounds including the military and their families career changers and the under and unemployed medcerts delivers career training through hdquality videobased instruction virtual simulations games and animations and onthejob training through experiential learning solutions since the company has developed over career programs trained and upskilled more than individuals across the country and partnered with over american job centers and more than healthcare and academic organizations to build talent pipelines and provide the option of articulated college credit to our students in medcerts was acquired by stride inc stride has transformed the teaching and learning experience for millions of people by providing innovative highquality techenabled education solutions curriculum and programs directly to students schools the military and enterprises in primary secondary and postsecondary settings for more information visit medcertscom the primary focus of the career coach is to prepare students for securing employment through resume development interview preparation and coaching on effective job search strategies the career coach works collaboratively with job search specialists and clinical coordinators to identify relevant employment opportunities and connect students with potential employers this role is critical in fulfilling medcerts mission of a better career faster by helping students find prepare apply and ace the interview for their dream career we are looking for someone that wants to work alongside amazing people while creating great products and experiences that make a difference in lives of thousands of adultlearners each year medcerts promotes a culture of accountability integrity and collaboration where our team members have an opportunity to develop and grow professionally general duties and responsibilities coach current students and graduates on job search strategies resume development and interviewing guide students through career center resources participate in the development of new career resources utilize career center resources and salesforce crm to track student activities and progress conduct webinars on employmentrelated topics motivate students to complete career prep activities provide timely resume reviews and approvals provide timely evaluations of interview responses and coach student on improving interviewing skills support students in identifying job opportunities and clinical sites increase knowledge rates by collecting employment information required qualifications minimum of a bachelors degree masters degree in a related field a plus at least one year of experience in a career advisingcoachingrecruiting role expertise in resume critique interview preparation and job search strategies ability to build relationships with students over the phone or in online conferencing tools ability to manage a large student caseload and hit monthly goals excellent customer service and follow up skills ability to work independently with a sense of urgency ability to manage and adapt to working with individuals of various backgrounds must be results driven and goal oriented working conditions this is a remote position in which work will be completed during normal business hours approximately equal opportunity employerprotected veteransindividuals with disabilities the contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant however employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information cfr c	0
Summary Seeking a Purchasing Manager position with a firm in the Western New York vicinity in which I can utilize my 15+ years experience coupled with my B.S. in Business and my A.A.S. in Engineering Technology to contribute to the leadership and growth of the organization. Highlights Over 15 years of purchasing, materials management and logistics planning experience. Strong business/commercial experience conducting purchasing negotiations, maintaining positive business relationships and establishing strategic alliances with vendors, subcontractors and transporters. Bachelor of Science degree Able to multi-task and prioritize work load Proficient with Word, Excel and Outlook in addition to MRPII and proprietary procurement programs. Experienced preparing purchase orders and monitoring acknowledgements of and changes to POs from award to delivery Experienced expediting deliveries and conducting follow-up Experienced procuring stock material for industrial operations, maintenance and repairs Experienced maintaining minimum/maximum levels of inventory, plus insuring inventory levels are adequate, but not excessive Career advancement achieved while gaining experience in operations, inventory control, materials management, purchasing, finance, sales and project development Experienced establishing new stock numbers, entering and reconciling inventory variances in a database Experienced resolving purchase order/ invoice discrepancies Experienced initiating and running reports for cycle count performance Able to work with a team as well as independently; Supervisory experience and people development skills; Experienced interacting with high level business executives Able to travel Accomplishments Experienced preparing purchase orders and monitoring acknowledgements of and changes to POs from award to delivery Experience Safety Professional / Construction Supervisor Aug 2013 to Current Company Name － City , State Safety and Construction Supervisor Professional with experience working both in construction and general industry settings. Experienced working in construction overseeing safety for installation of equipment, underground storage tank removal, dismantling of presses, conducting industrial hygiene monitoring, plus working as a laborer, performing ISO quality auditing, plus purchasing and project management functions and coordinating environmental, health and safety for chemical waste disposal and logistics. OSHA 30 Hour Construction Safety Training and Red Cross First Aid/CPR AED Training. Buyer / Purchasing Agent Oct 2010 to Jun 2013 Company Name － City , State Manage and coordinate the procurement of materials required for the performance of business operations. Responsible for developing mutually beneficial relationships with vendors, develop initiatives to reduce lead times, and reduce costs. Procure procuring stock material to maintain inventory within budget guidelines to assure the highest fill rate. Contact suppliers to arrange for and ensure on-time deliveries. Authorize payment of invoices for procured items. Return merchandise found unacceptable resulting from the company's nonconforming material guidelines. Created and maintained the approved vendor list. Coordinate the procurement of operating supplies (e.g.: office supplies) as requested by employees and required in the performance of business operations. Created and performed supplier evaluations in compliance with the company's formal procedure. General Manager-Inventory Control/ Procurement - Temporary Consulting Assignment Aug 2009 to Oct 2010 Company Name － City , State Developed and trained clients' purchasing departments on materials and services procurement strategies and programs. Identified and created partnerships with suppliers to help clients realize the full potential of their supplier relationships in overall cost savings, strategic sourcing and transactional procurement. Developed and implemented clients' inventory programs to increase efficiencies and to identify cost savings. Assistant Materials Manager / Sr. Purchasing Agent Jan 2006 to Aug 2009 Company Name － City , State Developed and implement all materials and services procurement strategies and programs initially for local facility operations and was subsequently awarded global supplier responsibility for all Asian purchasing from Japan, China and Korea. Negotiated favorable terms and conditions with vendors and subcontractors, procured and coordinated logistics, sourced new suppliers and products, and managed inventory operations for diverse materials and supplies including all electronic components for a multi-million dollar major custom fabricator that serviced both industrial and consumer markets. Extensive experience developing strategic sourcing relationships and alternatives in support of all the business group based purchasing functions in the areas of strategic alignment and critical issue escalation. Was responsible for purchasing both inventory and non-inventory items, general expense products and services, MRO supplies and materials, capital equipment expenditures, construction projects, and for the firm's environmental, health and safety program at optimum cost consistent with prescribed specifications and service levels. Developed and authored ISO 9001-2000 procurement work instructions and procedures for the purchasing department. Participated in and successfully passed all internal and external audits without any major findings. Formulated, recommended and enforced procurement, inventory and logistics policies, guidelines and procedures. Coached and mentored direct procurement staff plus cross-functional, project teams regarding procurement requirements. Performed analysis, planning and scheduling of materials procurement in order to meet the master schedule requirements. Identified and deliver significant savings and cost improvements for internal clients. Implemented JIT inventory management system, lean manufacturing strategies, continuous improvement principles, MRPII integrated software and managed raw material inventories so they were within corporate guidelines. Maintained high-level contacts with suppliers plus negotiated and managed major contracts. Lead team in development of computerized purchase order/receipt system and E-procurement program and procedures. Reconciled and approved vendor invoices. Additionally, analyzed and established logistics policies and external transporter agreements for manufacturing operations and shipping/receiving departments. Was responsible for full financial reporting and analysis of purchasing, inventory and logistics management programs. Developed annual raw material standards along with subsequent monthly reporting of actual results against standards. Worked on cross-functional teams with other departments including with production, accounting and corporate management to develop purchasing forecasts and updates that were based on changes in costs. Additionally, validated cost improvement programs. Performed special projects including cost analysis and development of corporate strategies for contract negotiations with major suppliers. Materials Control and Purchasing Manager Feb 1994 to Aug 2005 Company Name － City , State Developed and implemented all materials and services procurement strategies and programs, negotiated favorable terms and conditions with vendors and subcontractors, procured and coordinated logistics, sourced new suppliers and products, and managed inventory operations for a multi-million dollar major custom fabricator for industrial and consumer markets. Was responsible for strategic sourcing and purchasing both inventory and non-inventory items, general expense products and services, MRO supplies and materials, capital equipment expenditures, construction projects, and for the firm's environmental, health and safety program at optimum cost consistent with prescribed specifications and service levels. Spearheaded the development of the company's ISO 9001-2000 procurement work instructions and procedures for the purchasing department. Passed all internal and external audits without any major findings. Formulated, recommended and enforced procurement, inventory and logistics policies, guidelines and procedures. Coached and directed procurement staff and cross-functional project teams regarding procurement requirements. Responsible for analyzing, planning and scheduling materials to meet the master schedule requirements. Identified and delivered significant savings and cost improvements for internal clients. Implemented JIT inventory management system, MRPII integrated software, and decreased raw material inventory costs 21.5%. Maintained high-level contacts with suppliers. Negotiated and followed-through on management of major contracts. Spearheaded development of programs and procedures for computerized purchase order/receipt system and E-procurement. Reconciled and approved all vendor invoices. Analyzed and established all logistics policies and external transporter agreements for manufacturing operations and shipping/receiving departments. Responsible for full financial reporting and analysis of purchasing, inventory and logistics management programs. Develop annual raw material standards along with subsequent monthly reporting of actual results against standard. Responsible for working with production, accounting and corporate management providing forecast purchasing updates based on changes in costs. Validated cost improvement programs. Performed special projects such as completing cost analysis and recommending strategies for contract negotiations with major suppliers. Regional Marketing Manager May 1993 to Dec 1993 Company Name － City , State Assistant Controller/MIS Program Development Manager Nov 1992 to May 1993 Company Name － City , State temporary contract position Cost Accountant/Assistant to the Controller May 1988 to Nov 1992 Company Name － City , State Project Modification Coordinator/Customer Service Operations Manager Dec 1986 to Apr 1988 Company Name － City , State Assistant Production Supervisor Aug 1983 to Sep 1986 Company Name － City , State Education 2010 OSHA Institute of America － City , State , US OSHA-30 Hour Construction Safety and Health, OSHA Institute of America, Austin, TX 2010 1995 Pennsylvania State University, Great Valley － City , State , US Certified Purchasing Manager (C.P.M.) Review & APICS Review Courses, Pennsylvania State University, Great Valley, PA, 1995 B.S. , Business Administration, Industrial Engineering 1983 Grove City College － City , State , US B.S., Business Administration/Minor in Industrial Engineering, Grove City College, Grove City, PA, 1983 A.A.S. , Engineering Technology 1979 Community College of Allegheny County － City , State , US A.A.S. Engineering Technology, Community College of Allegheny County, Pittsburgh, PA, 1979 Certifications CPR C.P.M Skills Buying/procurement, Purchasing, Operations, Inventory, Procurement, Invoices, Health And Safety, Iso, Logistics, Clients, Strategic Sourcing, Accounting, Audits, Contract Negotiations, Contracts, Cost Analysis, Financial Reporting, Jit, Logistics Management, Manufacturing Operations, Million, Scheduling, Shipping, Shipping/receiving, Purchasing Manager, Purchasing Agent, Accountant, Customer Service, Receptionist, Retail Sales, Continuous Improvement, Forecasts, Lean Manufacturing, Materials Manager, Materials Procurement, Budget, Business Operations, Buyer, Office Supplies, Construction Safety, Auditing, Cpr, Industrial Hygiene, Machine Safety, Osha 30, Osha 30 Hour, Osha 40 Hour, Project Management, Quality Auditing, Red Cross, Safety Training, Training, Underground Storage, Underground Storage Tank, Operations Manager, Increase, Inventory Control, Marketing, Award, Database, Excel, Finance, Invoice, Maintenance, Materials Management, Outlook, Point Of Sale, Pos, Project Development, Purchase Orders, Reconciling, Sales, Sales And, Word, Apics, Industrial Engineering, A.a.s.	job summary the account executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory primary services include coax delivered internet video and voice ancillary services include custom hosting desktop security data backup data storage toll free additional email addresses static ips and more the ae achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers the ae is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale the ae is responsible for the development and implementation of a territory plan under the instruction of the sales manager which is designed to expand the customer base within their assigned territory the ae is focused on generating new internet voice and video customers major duties and responsibilities actively and consistently support all efforts to simplify and enhance the customer experience place orders through order management software work with account coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders contracts billing forms and sales reports are accurate and submitted in a timely manner hand off customer service and nonsales related client inquiries to the customer service department focus on selling have a complete understanding of spectrum business coax services rates individual and bundled and applicable taxes demonstrate selling skills and product knowledge practice selling skills with other account executives regularly read sales books and take sales courses to learn new sales techniques practice and implement new sales techniques regularly maintain accurate records of all sales and prospecting activities including sales calls presentations closed sales and followup activities within assigned territory including the use of salesforcecom to maintain accurate records to maximize territory potential meet and exceed performance standards as defined by the department standards of performance sop and the spectrum way sales model attend and participate in sales meetings as established by management required qualifications skillsabilities and knowledge ability to read write speak and understand english knowledge of communications technologies and services with an emphasis on telephone and internet fundamentals valid drivers license with a satisfactory driving record education bachelors degree in business marketing or related field or equivalent experience preferred qualifications related work experience outside sales experience in a high transaction short closing cycle model preferred years business to business sales experience preferred proven sales history of meeting or exceeding targets preferred working conditions office environment and or outside environment with exposure to inclement weather exposure to moderate noise levels physical and mental requirements physical requirements vision ability close vision peripheral vision and ability to adjust focus mental requirements ability to communicate orally and in writing in clear and straightforward manner ability to maintain confidentiality ability to prioritize and organize effectively ability to use personal computer and software applications	0
Summary Over 3 years of experience serving as a key contributor across all software development life cycle phases including analysis, architectural design, prototyping, development, and testing of application using Java/J2EE technologies in various domains. Very good understanding of Object Oriented Programming, Data Structure, Algorithms, Design Patterns and Distributed Systems. Excellent working experience in backend development using different Spring modules like Spring Core Container Module, AOP, MVC, Security, Data, Transaction Management etc. Experienced in developing Microservices with Spring Boot, Spring REST, Spring Cloud, etc. Extensive experience in developing Web interfaces using HTML5, CSS3, Bootstrap, SASS, LESS, JavaScript, jQuery, AngularJS, ReactJS and BackboneJS. Experienced in working with SQL databases like MySQL, PostgreSQL, Oracle and have some knowledge of NoSQL databases like MongoDB. Expertise working in Agile methodology environments like Scrum. Experienced in working with Version Control Tools like SVN and Git. Experienced in performing automation using Selenium, Java and performing Behavioral driven testing using Cucumber. Experienced in build tools like Ant, Maven, Gradle and using them with continuous integration tools like Jenkins. A proactive learner with exceptional analytical, design and problem-solving capabilities. Excellent communication skills including formal presentations and technical documentation. Productive in both team-based and self-managed projects. Skills Programming Languages: Java/J2EE, JavaScript, Android, HTML, CSS, SQL, C, C Frameworks and Libraries: Spring, Restful-Web Services, Hibernate, AngularJS, ReactJS, jQuery, Bootstrap, Selenium WebDriver, Cucumber Databases: MySQL, PostgreSQL, Oracle, MongoDB, H2 Build Tools: Gradle, Maven, Ant Practices: Agile/Scrum, Waterfall, TDD, Clean Coding, Continuous Delivery Architectures: Microservices, Single Page Application, REST, Client/Server Version Control: SVN, Git Cloud Application Platform: AWS Others: Bower, Grunt, Npm, Node, JSON, XML, Jenkins IDE: Eclipse, IntelliJ, Android Studio Operating Systems: Linux, Windows Experience Information Technology Intern (Test Automation Engineer) 05/2017 to 08/2017 Company Name City , State Created nicely baked ‘Test Automation Framework' to provide an execution environment for the automation test scripts. The framework allowed automated regression testing of ‘WebTix', frontend/web interface that ExtremeTix's (Ticketing Solution Company) clients use to access web services. Extensively used Selenium WebDriver and Spring Boot combined to write automation scripts for dynamic pages of ‘WebTix' written on AngularJS Framework. Modularized web components as Java objects following Page Object Model i.e created Object repository for all locators which can be easily automated. Leveraged the benefits of both data-driven and behavior-driven approaches and built the framework that is maintainable and reusable. Integrated automated tests with Cucumber (behavior-driven testing framework) to allow Quality Assurance team write high-level use cases in plain text. Leveraged Jenkins to build automated tests project and use Selenium Grid to run parallel tests across multiple browsers and platforms. Automated reports generation and distribution. Interpreted and converted manual test cases into automation smoke and regression suites. Trained and supported the QA team with automation framework and script issues. Collaborated with the QA team and went through an evolutionary approach in writing concise documentation to help configure the framework and add new automated tests as required. Worked on JIRA tool to create and track new project/issue. Java Full Stack Developer 05/2014 to 06/2016 Company Name City , State Worked on varied aspects of application development including requirement analysis, design, implementation, and testing. Coded and debugged multi-tiered Java-based applications to provide enterprise and embedded solutions using Java and Spring framework APIs like MVC, AOP, DAO, JDBC, Transaction, Validation, Annotation, JSON, XML, Maven and JUnit Test. Involved in implementation of applications using conventional design practices (SOA - Service Oriented Architecture). Developed database access layers using Spring Data JPA and Hibernate. Developed REST web services for external application integration. Developed a Java-based SDK and driver software for making the card reader, PUA-310V-0/M2U2/Y4 to work on Linux environment. Did extensive research on smart card technology (NFC, Mifare, DESFire, etc.) for projects like VMS (Visitor Management System) and SCBTIMS (Smart Card Based Trekkers' Information Management System). Was responsible for writing core software logic for QMS (Queue Management System) in Java, developing plugin architecture and implementing RS485, TCP & HTTP channels as plugins for interfacing QMS hardware devices. Worked as a development coordinator for projects like VMS (Visitors Management System), QMS (Queue Management System), SCBTIMS (Smart Card Based Trekkers' Information Management System). Worked with JS, JSP, HTML, CSS, Bootstrap, AngularJS and ReactJS to design and develop interactive user interfaces and HMI (Human Machine Interface) for real-time data monitoring and interactions. Built multiple mobile applications (Android and iOS) for real-time monitoring of hydrologic parameters and alert dissemination during floods and glacial lake outburst risks. Gained experience in multi-platform mobile application development technologies like PhoneGap and Titanium. Fixed bugs and implemented improvement features using Java and J2EE on large scale projects through reviews of codes and test cases, analysis of change requests and enhancements, investing alternate configurations and implementing better solutions. Leveraged an array of tools to optimize efficiency, including OpenERP for project management, Git for source control and versioning, sophisticated IDEs such as IntelliJ and many other. Was responsible for client interactions and handling technical aspects in a sales pitch. Java Developer Intern 03/2014 to 05/2014 Company Name City , State Core Java programming with Multithreading Exception Handling, File Handling, IO, Generics, and Java Collections. Developed the entire MRP (Machine Readable Passport) Reading Module both backend and frontend by utilizing Java 1.7 and Java Swing. Used JDBC for database connectivity to SQL Server. Involved in backend development and optimizing the search engine for Nepal Tourism Board (NTB)'s website. Involved in bug fixing, code enhancements, and maintenance activities. Prepared test plans for unit testing and implemented test cases using JUnit. Software Developer Intern 01/2013 to 10/2013 Company Name City , State Designed and developed applications using Scrum, an iterative and incremental Agile Software Development methodology. Performed back-end development using PHP (CodeIgniter MVC Framework). Developed CMS like system majorly based on PHP and MYSQL. Built a file-crawler app in CodeIgniter for sorting and removing duplicates and redundant files. Created data entry forms in HTML embedded with PHP. Trained in effectively utilizing agile methodologies and Object Oriented Programming practices. Maintained project documentation. Trained in utilizing version control system like Git and managing project timeline by use of OpenERP, a comprehensive suite of business applications. Responsible for writing User and Administrator Modules of PHP MySQL applications as per the technical specifications. Responsible for implementing and hosting of prototype systems on test servers. Attended seminars and workshops about SQL (Structured Query Language) and Database Design. Education Master of Science : Computer Science 2017 Lamar University City , State , United States of America GPA: 4.0/4.0 Bachelor of Engineering : Electronics and Communication Engineering 2013 Tribhuvan University City , State , Nepal GPA: 3.94/4.0 Honours and Distinction Winner of National Robotics Competition, 'Yantra 1.0' organized by Robotics Association of Nepal (RAN): July 2012 Outstanding Student Award, Lamar University: Fall 2017 Extra-Curricular Activities Resource Manager in Robotics Club, Kathmandu Engineering College, Tribhuvan University (2013 - 2013). Twice the winner of National Robotics Competition organized by Robotics Association of Nepal (RAN). Conducted and mentored 'Microcontroller Workshop (13th January 2013)', and 'Circuit Synthesis Training Program (14th June 2013)' at Kathmandu Engineering College. Presented ideas and project based on Android controlled robot in Locus 2013, Annual Technological Festival, Nepal Gave a presentation to Nepal Army Club on the application of robotics in safety and security (during Tech Exhibition 2013). Treasurer and Event Organizer in Nepalese Student Association (NSA) at Lamar University (2016 - 2017). Website and Links Website: www.sagunpandey.com LinkedIn: www.linkedin.com/in/sagunpandey GitHub: www.github.com/sagunpandey	systems programmer job number eclaro is looking for a systems programmer for our client eclaros client is a major technology firm with a prominent presence in large and fastgrowing markets providing products and services that enable businesses and economies to thrive if youre up to the challenge then take a chance at this rewarding opportunity position overview the director has established a need for analytical and administrative support for the mission assurance ma construct as set forth in the dod directive and dod instruction dodd and dodi establish policy and assign responsibilities to meet the goals of refining integrating and synchronizing aspects of dod security protection and risk management programs that directly relate to mission execution as described in the dod mission assurance strategy and mission assurance construct implementation framework the dod ma constructs intent is to protect or ensure the continued function and resilience of capabilities and assets including personnel equipment facilities networks information and information systems infrastructure and supply chains critical to the execution of dods mission essential functions mef in any operating environment or condition the ma construct includes strategies plans policies and standards ma activity responsibilities include but are not limited to the planning and coordination of defense critical infrastructure client actions with all activities that own andor operate elements of the defensewide infrastructure both physical and cyber assets qualifications experience with dynamic net web application development using c years experience with database design and management years experience working with ms sql server database management system year experience with integrating google maps or a similar api into a net web application year experience with implementing web service ws or like solutions for publishing and consuming data tofrom authoritative sources year experience with preparing and presenting findings documents and briefings year experience with database design and management years experience working with ms sql server database management system year experience with implementing web service ws or like solutions for publishing and consuming data tofrom authoritative sources year work experience related to dod mission assurance ma defense critical infrastructure client defense critical infrastructure program dcip andor critical infrastructure protection cip policies and procedures years knowledge of client activity requirements and processes years skilled in compiling analyzing and translating critical infrastructure risk management data into risk management decision options years experience with briefing senior management and flag level officers andor equivalent year dod operations experience if hired you will enjoy the following eclaro benefits retirement savings plan administered by merrill lynch commuter check pretax commuter benefits eligibility to purchase medical dental vision insurance through eclaro if interested you may contact eileen sares esareseclaro com eileen sares linkedin equal opportunity employer eclaro values diversity and does not discriminate based on race color religion sex sexual orientation gender identity national origin age genetic information disability protected veteran status or any other legally protected group status	0
Summary Seeking an Academic Advisor Position Lifelong learner who continually strives to understand and implement best practices; strong proponent of ongoing professional development and training. Experienced with extensive knowledge of: regulatory standards and frameworks; planning instruction; instructional strategies; behavior management techniques; and structuring positive and engaging environments that maximize performance. Proven ability to work well with diverse populations within the corporate and educational setting. Contributes to the success of company by managing relationships with internal/external customers, vendors, and suppliers. Key characteristics, attributes and values: integrity, hard worker, reliable, honest, diligent, thorough, collaborative and approachable. Experience Math Teacher Math Intervention Teacher 02/2008 to 08/2014 Company Name Serve as an instructional leader, accountable for managing inclusive classes comprised of 22-27 students of varying learning levels and capabilities. Challenged to deliver highly engaging lessons, accommodate different learning styles and elevate the performance levels of students. Strategically incorporates extensive business skills honed over the years to efficiently and effectively manage the classroom, develop lessons plans and assess student performance. Combines traditional teaching approaches with modern techniques and tools. Guides students through the learning process with clear statements about the purpose for learning the new skill, clear explanations and demonstrations of the instructional target, and supported practice with feedback until independent mastery has been achieved. Encourages higher ordered thinking by use of inquiry based learning. Provides students with questions, methods and materials while challenging students to discover the relationships between the variables. Highlighted Achievements / Contributions: Recognized as a top performer, named Team Lead multiple years. Achieved a 100% pass rate at this Title I school. Demonstrated ability to gain the trust and respect of students and convey confidence in their abilities. Hand-picked to serve as the Math Intervention Teacher to provide support to the entire school. Selected to be a member of the Mentor Team, providing support to the entire district. Coached, mentored and trained first year teachers on best practices. continued on page two. 08/2004 to 05/2005 Company Name New Store Coordinator 11/2003 to 08/2004 Began as a temp and quickly promoted to New Store Coordinator; worked closely with the Director of Store Services and Division Sales Development Management to coordinate and manage the store opening process. Tasked with project managing issues, ensuring strict adherence to scheduling and working with various departments and vendors to assure stores had the equipment, merchandise and resources required to open on time. Assisted in the successful opening of over 20 stores throughout the country. Scheduled and tracked logistics and supply chain, ensuring merchandise arrived in the proper quantity, on time and at the correct location. Leveraged knowledge of PowerPoint, Excel and MS Word to develop and modify several reports for the management team. Highlighted Achievements/ Contributions: Developed a reputation as a key resource and creative problem solver willing to go above and beyond to achieve goal. Strategically leveraged communication skills to manage people, problems and expectations; earned a distinction as an approachable resource able to motivate and influence people to action. Farmers insurance - TN Property Adjuster Gained exposure to and an understanding for the construction process and appraisals; tasked with investigating, evaluating properties and applying technical knowledge and customer services skills to affect fair and prompt closure of property and liability claims. Conducted onsite evaluations and appraisals of structural damage. Worked cohesively with builders and contractors to restore affected areas, leveraged extensive training in the construction process. Liability Specialist 08/1998 to 08/1999 Company Name Conducted initial investigation of auto claim and diligently analyzed damage repair costs. Maintained extensive contact with law enforcement and customers; participated in arbitration. Education Bachelor of Science : Multidisciplinary Studies English Multidisciplinary Studies English Texas Teaching Certification, ESL Certified, CPI (Crisis Prevention Institute) Skills arbitration, communication skills, CPI, creative problem solver, customer services, insurance, law enforcement, Team Lead, logistics, Director, managing, materials, Math, Mentor, Excel, PowerPoint, MS Word, page, Sales Development, scheduling, supply chain, Teacher, Teaching	job details level experienced job location neptune ny brooklyn ny position type full time education level year degree description were passionate innovators and problem solvers with entrepreneurship in our dna were driven by a shared commitment to empowering each other through collaboration and pushing ourselves to exceed our customers expectationsand our own minicircuits is a global leader in the design manufacture and distribution of rf and microwave components and integrated assemblies with design manufacturing and sales locations in over countries minicircuits offers product lines comprising over active models minicircuits products are used widely in commercial industrial and military applications including cellular wireless aerospace satellite milspec catvbroadband rfid test instrumentation diagnostic imaging and many more job brief the executive assistant will provide highlevel administrative support to the president reporting directly to the president the executive assistant provides executive support in a oneonone working relationship the executive assistant also serves as a liaison to the board of directors and senior management teams organizes and coordinates executive outreach and external relations efforts and oversees special projects the executive assistant must be creative and enjoy working within an entrepreneurial environment the ideal individual will have the ability to exercise good judgment in a diversity of situations with strong written and verbal communication administrative and organizational skills and the ability to maintain a realistic balance among multiple priorities role objective provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization key responsibilities schedule management develop and maintain a daily calendar of meetings and events for the president with clearly defined meeting objectives prepared in advance responsible for the regular daily review and management revolving day calendar with the president regularly resolves scheduling issues as they arise for the president andor the chairperson when the chairperson is on site or meeting with minicircuits members manages the presidents personal appointments upon request phone calls emails and other written communication screen incoming telephone calls take and deliver accurate messages reroute calls to appropriate department staff as applicable be responsive to emailstextsphone calls with contact outside normal business hours conserve the executives time by reading researching collecting and analyzing information as needed in advance and presenting to president in order to prepare timely responses to critical communications draft and prepare correspondence for internal announcements board meetings and organizations that the executive is involved with prepare word excel powerpoint presentations agendas reports special projects and other documents as required and supported by president office manage the executives contacts meeting management ensure president is prepared in advance for all meetings including briefing material presented in advance in a timely manner for onsite visitors prepare meeting environment including meeting room schedule meeting room preparations refreshment and meals as requested be onsite to welcome the executives guests by greeting them in person and briefing them on the site particulars associated with their visit board of directors and executive actions responsible to work with the president and the chairperson of the board for the development of the annual board and executive meeting calendar responsible for notification of all board of director meetings and related events assists the president in the preparation of board of director presentations and documents assist and manage corporate documentation as required by the board shareholders requiring the attention of the president arrange travel and accommodations for board members and shareholders as requested by the chairperson and the president general manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company performs action followup with associated staff and external third parties as requested by president use discretion confidentiality and good judgment to handle matters represent the company and the executive in a positive light through great followthrough skills and sound judgment complete adhoc projects as assigned such as personal events andor family needs arrange presidents travel and accommodations prepare expense reports qualifications skills and qualifications bachelors degree required years of related experience required in working in an executive assistant role supporting seniorlevel executives ability to function well in a highpaced environment performs additional duties as assigned by executives advanced proficiency in microsoft office outlook word excel and powerpoint ability to communicate effectively and professionally excellent communication and time management skills proven ability to meet deadlines proficient in business english writing flexible hours as dictated by the needs of business for projects and meetings preferred attributes business sense has a strong business sense and can decipher priorities and make sound judgment calls when needed commitment to excellence perform duties at the highest level possible on a consistent basis excellent communicator able to interact with people of all levels in a confident professional manner demonstrate ability and temperament to work with sensitive information team player have teamoriented experience and approach service focus dedicated to meeting the expectations of the president and other senior executives by maintaining effective relationships with interested parties ability to think outside of the box with a sense of urgency	0
Career Overview Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. Skill Highlights Time management Meticulous attention to detail Microsoft Office proficiency Invoice processing Travel administration Scheduling Self-starter Meeting planning Core Accomplishments Calendaring Planned all meetings and travel for CEO. Scheduling Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork. Process Improvement Oversaw implementation of new phone system which resulted in more cost-effective service. Research Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes. Data Organization Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions. Multitasking Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Administration Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. Reporting Maintained status reports to provide management with updated information for client projects. Planning Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees. Ensured staff was equipped with all necessary supplies and collateral for long distance travel. Formally recognized for playing an instrumental role in the implementation of cost savings measures. Experience Sales October 2014 to Current Company Name － City , State Coordinated customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up. Freelance January 2014 to Current Company Name － City , State Arranged appropriate travel, visas, agendas, necessary contacts and country information.Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.Wrote and distributed meeting minutes to appropriate individuals.Coordinated customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.Managed desktop publishing and proposal and memo typing. Executive Assistant Executive Assistant February 2011 to July 2013 Company Name － City , State Sole assistant for Eastern half of North America Highly versed in linguistics, strategic writing and language. Composed marketing documentation in addition to territory-wide email Prepared and processed expense reports, enforced mandatory budget policies for sales account managers Simultaneously managed calendars of numerous executives Booked travel, both international & domestic Managed facility logistics, vendor maintenance Managed training classes ranging from 5 to 50 guests for McAfee's New York City office Staffed conferences held at the Jacob Javitz center in New York City as well as Las Vegas' boutique hotel The Venetian Planned and attended quarterly reviews in five regions across North America. Human Resources representative for New York City; conceptualized and placed into action a uniform on- boarding manual Fully versed in sales and operational data, forecasting Assisted, and more importantly was trusted, in details of personal matters. Designed PowerPoint presentations for monthly divisional meetings with top-level executives. Scheduled Board of Directors meetings and assisted with meeting materials and agendas. Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Collaborated with other administrative team members, human resources and the finance department on special projects and events. Provided logistical support to visiting executives in coordination with other Executive Assistants. Coordinated customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Investigated issues and problems and drafted responses to urgent requests. Served as Executive Assistant to the national sales manager, marketing manager and senior product managers. Initiated and updated yearly dealer agreements and dealer applications. Approved travel expenses and reimbursement requests. Arranged appropriate travel, visas, agendas, necessary contacts and country information. Supervisor June 2006 to February 2011 Company Name － City , State Oversaw staff ranging from 2-10 employees per shift Observed established trends to market purposefully, divided sales into micro-segments, in order to increase RTD sales Utilized revenue data along with environmental factors as primary source of research based upon direct contact with consumers. Education Bachelor's : Anthropology Hunter College － City , State Emphasis in Linguistics Skills Microsoft Office Suite, Calendaring, Critical Thinking, Travel Arrangements Additional Information LINKS http://www.linkedin.com/in/rachellascalla	job details level experienced job location neptune ny brooklyn ny position type full time education level year degree description were passionate innovators and problem solvers with entrepreneurship in our dna were driven by a shared commitment to empowering each other through collaboration and pushing ourselves to exceed our customers expectationsand our own minicircuits is a global leader in the design manufacture and distribution of rf and microwave components and integrated assemblies with design manufacturing and sales locations in over countries minicircuits offers product lines comprising over active models minicircuits products are used widely in commercial industrial and military applications including cellular wireless aerospace satellite milspec catvbroadband rfid test instrumentation diagnostic imaging and many more job brief the executive assistant will provide highlevel administrative support to the president reporting directly to the president the executive assistant provides executive support in a oneonone working relationship the executive assistant also serves as a liaison to the board of directors and senior management teams organizes and coordinates executive outreach and external relations efforts and oversees special projects the executive assistant must be creative and enjoy working within an entrepreneurial environment the ideal individual will have the ability to exercise good judgment in a diversity of situations with strong written and verbal communication administrative and organizational skills and the ability to maintain a realistic balance among multiple priorities role objective provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization key responsibilities schedule management develop and maintain a daily calendar of meetings and events for the president with clearly defined meeting objectives prepared in advance responsible for the regular daily review and management revolving day calendar with the president regularly resolves scheduling issues as they arise for the president andor the chairperson when the chairperson is on site or meeting with minicircuits members manages the presidents personal appointments upon request phone calls emails and other written communication screen incoming telephone calls take and deliver accurate messages reroute calls to appropriate department staff as applicable be responsive to emailstextsphone calls with contact outside normal business hours conserve the executives time by reading researching collecting and analyzing information as needed in advance and presenting to president in order to prepare timely responses to critical communications draft and prepare correspondence for internal announcements board meetings and organizations that the executive is involved with prepare word excel powerpoint presentations agendas reports special projects and other documents as required and supported by president office manage the executives contacts meeting management ensure president is prepared in advance for all meetings including briefing material presented in advance in a timely manner for onsite visitors prepare meeting environment including meeting room schedule meeting room preparations refreshment and meals as requested be onsite to welcome the executives guests by greeting them in person and briefing them on the site particulars associated with their visit board of directors and executive actions responsible to work with the president and the chairperson of the board for the development of the annual board and executive meeting calendar responsible for notification of all board of director meetings and related events assists the president in the preparation of board of director presentations and documents assist and manage corporate documentation as required by the board shareholders requiring the attention of the president arrange travel and accommodations for board members and shareholders as requested by the chairperson and the president general manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company performs action followup with associated staff and external third parties as requested by president use discretion confidentiality and good judgment to handle matters represent the company and the executive in a positive light through great followthrough skills and sound judgment complete adhoc projects as assigned such as personal events andor family needs arrange presidents travel and accommodations prepare expense reports qualifications skills and qualifications bachelors degree required years of related experience required in working in an executive assistant role supporting seniorlevel executives ability to function well in a highpaced environment performs additional duties as assigned by executives advanced proficiency in microsoft office outlook word excel and powerpoint ability to communicate effectively and professionally excellent communication and time management skills proven ability to meet deadlines proficient in business english writing flexible hours as dictated by the needs of business for projects and meetings preferred attributes business sense has a strong business sense and can decipher priorities and make sound judgment calls when needed commitment to excellence perform duties at the highest level possible on a consistent basis excellent communicator able to interact with people of all levels in a confident professional manner demonstrate ability and temperament to work with sensitive information team player have teamoriented experience and approach service focus dedicated to meeting the expectations of the president and other senior executives by maintaining effective relationships with interested parties ability to think outside of the box with a sense of urgency	1
Summary Passionate and dedicated Theater Arts Teacher with expertise in secondary curriculum development, classroom management, relationship building, continued professional development and management of a successful Theater Arts program for over six years. Highlights Valid and Current Teaching Certification in Texas Strong communication skills Talented public speaker Talented mediator Self-motivated Results-oriented Accomplishments Dallas Theater Center & Project Discovery Partner & Grant Recipient Local School Council Committee Member Freshman Class Sponsor High School U.I.L. One Act Play Director Middle School U.I.L. One Act Play Director U.I.L. Theatrical Design Sponsor and Coach U.I.L. Young Film Makers Sponsor U.I.L. Prose and Poetry Judge U.I.L. Young Film Makers Judge Texas Educational Theatre Association Member Teacher of the Month Partner with Student Council activities Emergency Relocation Team Member Drama Club Sponsor Musical Theater Productions Booster Club Member Junior Class Prom Sponsor Experience Theater Arts Teacher & Program Director August 2008 to Current Company Name － City , State Theater Arts 1-4, Technical Theater and Theater Arts Production to grades 9-12. U.I.L.One Act Play Director U.I.L. Film Festival Contest Sponsor & Judge Direct Fall Play Production or Musical Maintain professional and student memberships, auditions, travel and workshops Drama Club Sponsor Maintain Drama Club Activity Funds and club activities Account Management Supervisor to Theater Arts Co-Sponsor Continue Professional Developmental Courses Administrate Eustace High School Facebook and EHS Theater Arts Twitter pages Draft and publish Eustace ISD "The Yard" for Theater Arts Secondary English III & TAAS Language Arts Teacher July 2000 to August 2002 Company Name － City , State Secondary English & Literature; TAAS Language Arts 9th-11th Preparatory and Remediation TAAS Language Arts Tutoring TAAS Testing Administrator Set and communicated ground rules for the classroom based on respect and personal responsibility. Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance. Mentored and counseled students with adjustment and academic problems. Created lesson plans in accordance with state curriculum and school-wide curriculum standards. Established positive relationships with students, parents, colleagues and administrators. Coached students and reviewed test material in preparation for Texas state-wide standardized tests. Integrated technology into the curriculum to develop students' word processing and research skills. Secondary English III & Theater Arts I Teacher June 1998 to July 2000 Company Name － City , State English III and Beginning Theater Arts Teacher for grades 9-12. CO-Sponsored Thespians Children's Show Production Director English Department textbook adoption . Secondary Student Teacher January 1998 to April 1998 Company Name － City , State Secondary Student Teacher for Theater Arts I and English.III Classroom management Co-director of class plays Assisted with UIL one act play competition Acting and Creative Dramatics Theater Teacher October 1997 to January 1998 Company Name － City , State Teaching Artist: Acting III and Musical Theater. Implemented lesson plans in creative dramatic projects, singing, dancing, and voice. Conducted activities, instructed small groups, and provided whole class instruction. Leader of all group performances and exercises. Acting Teacher June 1997 to August 1997 Company Name － City , State Elementary Creative Dramatics teaching artist for Children's Courtyard Daycare Centers. Children's Summer Plays Whole class instruction and lead all group performances and exercises. Secondary Teaching Residency January 1997 to May 1997 Company Name － City , State Mentor for Speech and English students Instruction of small groups, whole class instruction General Grading Rubrics and Assessment Secondary Teaching Internship January 1997 to May 1997 Company Name － City , State One on one instruction, instructing small groups, and providing whole class instruction. Education Bachelor of Arts in Theater Arts : Theater Arts , 1998 University of Texas at Arlington － City , State , US GPA: GPA: 3.74 Theater Arts GPA: 3.74 Associate of Arts : Liberal Arts , 1995 Tarrant County Community College － City , State , US GPA 3.83 Phi Theta Kappa Member, P HI TAU Chapter Honor Graduate : Liberal Arts Mabank High School － City , State , US National Honor Society - Top 15 Student Council Officer and Member Drill Team Dance Team Key Club Member Key Speaker and President of Business Office Professionals French Club Latin Club Orvil Pirtle Memorial Scholarship Rotary Club of Athens, Texas TVCC Social Sciences Scholarship Work Study Program: Social Sciences Division Department Chairman Skills Team Building Program Development Management Goal Setting and Implementation	job description title marketing specialist brand reputation location fully work from home oh duration months possible extension working hours hrs in a day in a week tentative start date may pay rate hr on fully work from home work schedule monday through friday hours per week description assists with the development execution and management of advertising promotions andor sponsorships to drive awareness consideration and brand image for client assists with the development of local marketing campaigns sports advertising developmentimplementation market activation programs in priority markets developmentimplementation of sweepstakescontests and onsite activation programs for sports events works with multiple external agencies in the development of creative advertising media planning and promotions collaborates with multiple internal partners in the creation of advertising that is consistent with the client brand reviews creative advertising and media plans and recommend enhancements if necessary supports brand leadership in activities that manage the visual and voice standards for the company and provide overall creative direction for the look and feel of the client brand implements programs that further the reach and understanding of clients brand identity initiatives including assistance with communication audits effectiveness measurement collection and summarization of competitor visual branding and best practices other responsibilities prepares progress reports and maintains information in internal databases analyzes and summarizes information for management and customers leads smaller projects or portions of larger projects maintains and coordinates project timelines to keep initiatives on schedules and within budget performs other duties as assigned minimum job requirements typically or more years of related experience in marketing advertising media or promotions management advertisingpromotions agency experience is preferred proficient in marketing advertising media and promotions concepts and practices well demonstrated creative judgment and familiarity developing advertising creative andor sports marketing promotions an ability to think both creatively and strategically ability to effectively manage multiple projects simultaneously perform under pressure and pay close attention to detail while staying focused on the big picture excellent organizational and writtenverbal communication skills while focusing on project completion and crossfunctional management travel may be required company descriptionwe place top talent through our divisions technology staffing professionals talent digitalization and pyramid academy our flexible staffing options include contract contracttohire direct hire and sowstatement of work we deliver top talent to our clients by combining the use of the latest technology with the subjectmatter expertise that our seasoned team of recruiters brings to the process with the integration of smart sourcing tools machine learning and aiartificial intelligence into our screening process across the organization we evaluate a large volume of candidates to find the most suitable talent	0
Skills Highly skilled in cooking and preparing a variety of cuisines Inborn ability to explore new cooking avenues Thorough understanding of sanitation needs of the kitchen Operate kitchen equipment such as ovens and grills for cooking purposes Maintain knowledge of all recipes so that the Head Chef's place can be filled in effectively in case of absenteeism Summary Exceptional culinary insight. Knowledge of standard food preparation Ability to work in a high volume environment Chef in preparing exceptional meals Motivated food serving professional with 5+ years food and beverage experience in casual and fine dining. Highlights Kitchen productivity Basic knife skills Uses proper sanitation practices Able to regularly lift/move up to 25-50 lbs Preparation of various food items Good personal hygiene Team-oriented Well groomed High level of cleanly kitchen maintenance Team-oriented Sandwich preparation experience Knowledge of basic food preparation Food handling knowledge Italian cuisine American cuisine Ethnic foods preparation Plate presentation skills Banquet operations and off-site catering expert Accomplishments Serve Safe 2015 Seasoned and cooked food according to recipes or personal judgment and experience. Ensured consistent high quality of plate presentation. Maintained contact with kitchen staff, management, serving staff and customers. Baked, roasted, broiled, and steamed meats, fish, vegetables and other foods. Supported all kitchen operations when chef was absent. Experience 09/2010 - 04/2011 Company Name － City , State Food Prep Chef Followed all established restaurant practices and procedures. Carefully maintained sanitation, health and safety standards in all work areas. Prepared items according to written or verbal orders, working on several different orders simultaneously. 06/2011 - 11/2012 Company Name － City , State Cook Followed all established restaurant practices and procedures. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Cut and chopped food items and cooked on a grill or in fryers. 12/2012 - 03/2013 Company Name － City , State Cook Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. Took necessary steps to meet customer needs and effectively resolve food or service issues. Served fresh, hot food with a smile in a timely manner. Accurately measured ingredients required for specific food items. Followed all established restaurant practices and procedures. 02/2013 - 06/2013 Company Name － City , State Cook Assisted co-workers. Cooked food properly and in a timely fashion, using safety precautions Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment Cleaned and prepared various foods for cooking or serving 06/2014 - 11/2014 Company Name － City , State Chef Developed strategies to enhance catering and retail food service revenue and productivity goals. Prepared healthy, enjoyable breakfasts and dinners for diners. Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas. Effectively used items in stock to decrease waste and profit loss. Ensured consistent high quality of plate presentation Seasoned and cooked food according to recipes or personal judgment and experience Created and explored new cuisines Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food Cooked food properly and in a timely fashion, using safety precautions Used all food handling standards 01/2014 - 12/2014 Company Name － City , State Food Service Cook /Temp Assisted co-workers. Performed kitchen maintenance for a private facility. Responsible for daily set up of five stations. Stocked and rotated products, stocked supplies, and paper goods in a timely basis Stored clean equipment and utensils Supervised and coordinated activities of cooks and workers engaged in food preparation Used all food handling standards Cleaned, cut, and cooked meat, fish, or poultry Complied with scheduled kitchen sanitation and ensured all standards and practices were met Cooked food properly and in a timely fashion, using safety precautions 01/2015 - 05/2015 Company Name － City , State Line Cook Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Communicated clearly and positively with co-workers and management. Worked well with teammates and openly invited coaching from the management team. Followed all established restaurant practices and procedures. Education 2011 William M Davies Career & Tech － City , State , USA High School Diploma : Culinary/ Auto Body Courses in Hospitality and Restaurant Management Classes in Restaurant and Facility Operations Basic Vocational : Prep Cook Courses in: Food Preparation, Kitchen Management,Patisserie and Confectionery, International Cuisine	vcheck global is an expertisedriven company with range of services products and technology supporting due diligence and background checks specializing in the riskbased due diligence needed to identify and monitor multiple risk types relevant to vendor supplier onboarding large lending and investment transactions ma ipos and overall portfolio risk for third parties of any kind vcheck global specializes in enhanced due diligence through expert researchers trained investigators and analysts as well as techdriven instant screening and ongoing monitoring of our clients entire portfolios of third parties be they investors suppliers distributors partners portfolio companies board members or csuite executives founded in and based in los angeles vcheck global has appeared on the inc list three years in a row as the fastestgrowing company in the background check and due diligence investigation industry job description vcheck global is looking for a motivated detailoriented investigator who is willing to work up to hours per week on a parttime basis amount of hours worked will be based on business needs this person will play an essential role in the companys mission by performing public record due diligence investigations on behalf of vchecks roster of clients including highproﬁle banks law ﬁrms and private equity ﬁrms this position is remote our investigator will be responsible for the following conduct detailed public record due diligence investigations on individuals and entities for investment and lending purposes conﬁrm identities and search for aliases through various thirdparty resources identify analyze and intelligently summarize complex legal documents including liens judgments bankruptcies criminal records complaints and other recorded documents conduct research on social media profiles derogatory news and general online presence create detailed wellwritten reports for clients based on findings produce accurate precise reporting in a timely manner communicate with the client relations team to ensure deliverables and timelines are achievable collaborate with outside thirdparty ﬁrms for document retrieval court runner services and additional research qualiﬁcations the ideal candidate for this role is in possession of the following skills and characteristics public record investigation experience of criminal and civil records fcra regulation knowledge techsavvy with strong computer skills sense of urgency in accomplishing goals and objectives excellent oral and written communication skills experience with conﬁdential and sensitive information pii knowledge of due diligence databases such as lexis nexis westlaw clear and tlo bilingual preferred but not required bachelors degree in criminal justice political science or international studies benefits fulltime remote flexible hours please apply using this link vcheckglobalripplingatscom job publicrecordsinvestigator if you or someone you know is interested please reach out with an updated resume to cdearmas vcheckglobalcom last updated	0
Experience Adjuster , 07/2018 to Current Company Name – City , State Manage, Investigate, evaluate and negotiate moderate to high exposure, complex coverage and liability claims resulting from automobile accidents. Communicate with insureds, claimants, witnesses, police and other parties in order to gather information regarding coverage and liability. Negotiate and settle bodily injury claims directly with insured's and claimants on first call. Making sure correct reserves are opened for each exposure. Evaluate medical records, demand packages on injury claims to determine valuation of each claim using Mitchell Decision Point and Claims IQ. Negotiate settlement of injury claims with attorneys within the first 60 days. Identify fraud indicators for special investigation referral. Recognize recovery opportunities in regards to subrogation and salvage. 10/2016 to 06/2018 Company Name – City , State Investigate, evaluate and negotiate moderate to high exposures, complex coverage and liability claims resulting from automobile accidents. Recognize excess exposures and effectively communicate verbally and in writing to all parties. Assist internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service. Negotiate and settle bodily injury claims directly with insured's and claimants on first call. Making sure correct reserves are opened for each exposure. Negotiate timely and appropriate settlements with claimants, insureds and attorneys and issue payments. Identify and refer suspicious claims to a Special Investigation Unit. Recognize recovery opportunities in regards to subrogation and salvage. 07/2015 to 10/2016 Company Name – City , State Investigate, evaluate, negotiate and settle 1st and 3rd party homeowners property claims ranging from low to high complexity. Managed third party vendors for temporary housing, handling claims in compliance with various state guidelines. Assist internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service. Facilitated services of local police departments and vendors to assist insured with coordination of emergency benefits and services. Recognized and Processed claims as needed for subrogation. 10/2006 to 06/2015 Company Name – City , State Investigate, evaluate and negotiate moderate to high exposures, multi vehicle, disputed/undisputed liability claims. Interact effectively with customers, lawyers, medical providers, insurance agents and other public personnel involved in the claims process. Document claims files accurately and promptly while maintain company metric goals. Provide excellent customer service while delivering difficult conversations. Mentoring less experienced adjusters and assisting in their training and development. Work History Adjuster , 07/2018 to Current Company Name – City , State Manage, Investigate, evaluate and negotiate moderate to high exposure, complex coverage and liability claims resulting from automobile accidents. Communicate with insureds, claimants, witnesses, police and other parties in order to gather information regarding coverage and liability. Negotiate and settle bodily injury claims directly with insured's and claimants on first call. Making sure correct reserves are opened for each exposure. Evaluate medical records, demand packages on injury claims to determine valuation of each claim using Mitchell Decision Point and Claims IQ. Negotiate settlement of injury claims with attorneys within the first 60 days. Identify fraud indicators for special investigation referral. Recognize recovery opportunities in regards to subrogation and salvage. 10/2016 to 06/2018 Company Name – City , State Investigate, evaluate and negotiate moderate to high exposures, complex coverage and liability claims resulting from automobile accidents. Recognize excess exposures and effectively communicate verbally and in writing to all parties. Assist internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service. Negotiate and settle bodily injury claims directly with insured's and claimants on first call. Making sure correct reserves are opened for each exposure. Negotiate timely and appropriate settlements with claimants, insureds and attorneys and issue payments. Identify and refer suspicious claims to a Special Investigation Unit. Recognize recovery opportunities in regards to subrogation and salvage. 07/2015 to 10/2016 Company Name – City , State Investigate, evaluate, negotiate and settle 1st and 3rd party homeowners property claims ranging from low to high complexity. Managed third party vendors for temporary housing, handling claims in compliance with various state guidelines. Assist internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service. Facilitated services of local police departments and vendors to assist insured with coordination of emergency benefits and services. Recognized and Processed claims as needed for subrogation. 10/2006 to 06/2015 Company Name – City , State Investigate, evaluate and negotiate moderate to high exposures, multi vehicle, disputed/undisputed liability claims. Interact effectively with customers, lawyers, medical providers, insurance agents and other public personnel involved in the claims process. Document claims files accurately and promptly while maintain company metric goals. Provide excellent customer service while delivering difficult conversations. Mentoring less experienced adjusters and assisting in their training and development. Education High School Diploma John F. Kennedy High School Summary Insurance Claims Adjuster with 12 year background in the auto and homeowners insurance industry. Looking to build a long term career with a dynamic company that allows opportunity for career growth. Designated Home State All-Lines Adjuster's License Team- Orientated candidate who is able to provide assistance where needed to complete tasks. Communicate effectively with the ability to adjust to the audience as necessary. Licensed property and casualty adjuster with multiple licenses for several states. Highlights Benefits Excellent customer service Customer service Insurance IQ Mentoring Personnel Police Settlements Phone Valuation Written Negotiation skills Time management Data analysis Personable Skills Benefits, excellent customer service, customer service, insurance, IQ, mentoring, personnel, police, settlements, phone, valuation, written	the ideal candidate will be responsible for creating marketing content and distributing it effectively you will help us create a strong brand presence with innovative promotional offerings online and offline marketing campaigns and marketing events you will collaborate with the sales team to ensure that your marketing efforts support their sales efforts finally your analytical skills will assist you as your monitor and report on the success of your marketing efforts responsibilities strengthen our relationship with clients and company partnerships plan and execute campaigns and events track analyze and report the success of those campaigns and events create online and offline marketing content empower the sales team with marketing content and campaigns that help drive sales qualifications years of marketing experience bsba in marketing or a related field of study excellent writing and communication skills	0
Summary Passionate graduate student in extractive metallurgy with solid industrial experience, a diverse academic background, and strong leadership and relationship-building skills. Education Colorado School of Mines 2016 Master of Science : Materials and Metallurgical Engineering City , State , USA Thesis work comprises of flotation fundamentals including zeta potential, contact angle, adsorption density as well lab scale flotation. Expected graduation date: May 2016 Aalto University 2014 Materials and Metallurgical Science City , Finland European Minerals Engineering Course. Studied plant automation, metallurgical plant design, and flotation. University of Miskolc 2013 Mineral Processing City , Hungary European Minerals Engineering Course. Focused on mineral processing including comminution and agglomeration. Wroclaw University of Technology 2013 Materials and Metallurgical Engineering City , Poland European Minerals Engineering Course. Took courses in hydrometallurgy, biometallurgy, pyrometallurgy, and mineral economics. Colorado School of Mines 2013 Bachelor of Science : Materials and Metallurgical Engineering City , State , USA Graduated with honors, cum laude. Experience Company Name June 2014 to September 2014 Mineralogy Engineering Intern City , State Working with lab and pilot plant scale project in minerals processing including flotation, magnetic separation, screening. Company Name May 2013 to August 2013 Metallurgical Engineering Intern City , State Developed and performed a study on several quality issues for anode production. Collaborated with operations, technical, and maintenance to ensure implementation of project. Conducted laboratory work for XRD/XRF measurements of ore. Company Name May 2012 to August 2012 Corrosion and Materials Engineering Intern City , State Researched and reviewed differing pipeline coating technologies in the academia realm. Conducted evaluations for existing commercially available coatings and provided a suggestion for their use. Company Name June 2011 to August 2011 Primary Process Intern City , State Provided assistance to technical operations, primary process, quality, and pilot plant. Developed and performed a study on several quality issues. Created a report with laboratory results that encompassed a solution to quality problems. Produced a plan for a new expansion of the plant. Affiliations Society of Mining, Metallurgy,and Exploration, Tau Beta Pi Engineering Honor Society, Blue Key Honor Society, Materials Advantage, Alpha Phi, International Intercollegiate Mining Games Accomplishments Cumulative GPA - 3.67 cum laude Involvement Tau Beta Pi Engineering Honor Society Director of Scholarship 2012 Skills Metallurgical, Metallurgical Engineering, Fundraising, Mec, Exploration, Metallurgy, Laboratory, Operations, Maintenance, Xrf, Coatings, Corrosion, Materials Engineering, Pipeline	are you an experienced registered nurse rn case manager thats a certified case manager ccm acm looking for a new opportunity to support activeduty military veterans and their dependents do you want the chance to advance your career by joining fortune company if you answered yes to any of these questions this is the position for you advantages of this remote registered nurse rn case manager ccm acm position competitive salary annual salary bonuses and merit increases fully remote work in the comfort of your own home generous pto package days pto paid holidays sick days w matching tuition reimbursement hsa and fsa so much more remote registered nurse rn case manager ccm acm requirements active rn license clinical experience in a healthcare environment case management experience preferred in an mcohealth plan ccm or amc required previous experience telecommutingworking remotely hours for this registered nurse rn case manager ccm acm position mon fri am pm pst or mst fully remote no nights weekends or holidays must live in pst or mst time zones to be considered for the position duties for this remote registered nurse rn case manager ccm acm position assesses medical records for appropriateness level of care provided and criteria determination provides community resources to patients and their families that are in network with their health plan interested in being considered for this remote registered nurse rn case manager ccm acm role if you are interested in applying to this position please click apply now for immediate consideration or email melanie williams at mwilliamshealthcaresupportcom healthcare support staffing inc is an equal employment opportunity employer and will consider all qualified applicants without regard to race color religion disability sex sexual orientation gender identity national origin protected veteran status or any other characteristic protected by applicable local state or federal law	1
Professional Summary Results oriented business professional with a successful track record in the areas of: Strategic planning; implementation and operation of programs within set time frames; volunteer management, Proven ability to see the “big picture” and quickly isolate areas for improvement. Strong analytical and problem solving ability combined with a solid understanding of team work. Ability to communicate well with individuals at all levels of the organization. Core Competencies Personable professional with quick learning skills Ability to effectively work independently and with a team Excellent Communication Skills- Written & Oral Highly organized and dedicated person with positive attitude. Highly motivated self-starter who takes initiative with minimal supervision Flexible team player with the ability to effectively prioritize and juggle multiple concurrent projects while still making deadlines Strong logical & analytical thinker with demonstrated talent for problem solving Thrive on challenging tasks in office environment. Confident, hard-working individual who is quick to assimilate new concepts and meet challenges Professional Experience Client Service Specialist Sep 2012 to Current Company Name － City , State Responsible for the analysis, troubleshooting and resolution of second-level service desk incidents Plan and manage program implementation for new clients; facilitate on-line registration for members and ensure all eligible members have access to website. Manage administrative/database functions for health screenings, resolve screening issues and maintain accessibility of member accounts. Work with implementation & account managers to plan on-boarding of new clients, also ensure all account requirements are met before client go-live. Research strategies to enhance client relationships Facilitate and ensure loading of all eligible members into database, within 24 hours. Streamline all processes to ensure scalability and position company for doubled growth; maintain competitive market operations while accommodating client customizations. Public Relations & Event Planning Intern Sep 2011 to Jun 2012 Company Name － City , State Led various project management life cycles inclusive of planning phases, event planning and management, and outreach program implementation; supported project execution via management and maintenance of foundation database. Facilitated recruitment processes and supervised performances for qualified volunteers supporting signature events and fundraising efforts; adapted to intensive scheduling requirements and maintained efficiencies in performance and program execution. Designed outreach materials and coordinated distribution to general public; provided details and information regarding participation in organizational programs and initiatives. Solicited donations from sponsors by means of products and services. Marketing Assistant May 2011 to Aug 2011 Company Name － City , State Oversaw Customer Rewards Program development, execution, and long-term management, which enabled motivational incentives to high-performing clients, resulting in increased company loyalty; key facilitator for design and implementation of marketing concepts and materials. Managed and maintained client database systems, and oversaw communications and reporting functions for proactive alignment of companywide goals. Improved personal production with concurrent task management and added value to marketing strategies with consultation and new concepts. Gained subject matter expertise regarding Prinaj product line to facilitate proactive management of client issues and expedited resolution of key service issues. Public Relations Associate May 2009 to Jul 2010 Company Name － City , State Orchestrated design, implementation, and ongoing management of multiple customer relations training programs in individually tailored compliance with client specifications; pro-actively reviewed and restructured programs to align with evolving needs and resolve unforeseen issues. Monitored pending hits and clips and assisted compilation of quarterly media reports in support of senior staff decision making. Responded to and managed media inquiries and requests; secured expert resources and co-developed press materials and reactive media responses. Cultivated and grew beneficial relationships with media entities and third party organizations to streamline liaising and communicative efforts with all clientele. Honored recipient of the Timex Communications Excellence Award. Education Master of Science , Integrated Marketing Communications 2012 Roosevelt University － City , State , USA Bachelor of Arts , Mass Communications 2009 Babcock University － City , State , Nigeria Computer Skills Fundraising Software: Donorperfect Desktop Publishing Software: Adobe Photoshop Word Processing Software: Microsoft Office Suite Accomplishments Honored recipient of the Timex Communications Excellence Award (2010)	st francis hospital has an opening for a chief financial officer in columbus georgia since opening our doors in the caregivers at st francis emory healthcare have been committed each day to providing the highest quality care in west georgia and east alabama with beds on two campuses more than associates and physicians we offer a full range of inpatient outpatient and emergency room services including the only openheart surgery program in columbus and the chattahoochee valley the chief financial officer provides leadership and direction to all financial departments for the overall fiscal responsibility of the hospital general responsibilities administers the general accounting patient business services including third party reimbursement financial and statistical reporting functions of the hospital in accordance with established policies and accounting procedures provides formal or informal direction in data processing distributed systems material management and medical records functions trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled assists the ceo in the development of long and shortrange hospital operations plans that may include service demand analyses resources availability analyses and cost benefit analyses of proposed capital and staff expansions develops long and shortrange operational and capital budgets which are supported by the hospitals long and short range plans and objectives prepares cash flow analyses and budget variance analyses recommends budget modifications as required assists managers in the development of departmental budgets monitors interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital identifies and reports undesirable trends and potential business opportunities and makes recommendations for action directs the preparation of internal financial reports including work papers for annual financial audit assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends financial reports and operating procedures responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports public disclosure reports and third party payor cost reports job requirements minimum qualifications bachelors degree in accounting or finance and the knowledge of generally accepted accounting principals and verbal interpersonal and quantitative skills normally acquired through completion of this degree is required cpa or masters degree strongly preferred a minimum of years of experience working at the cfo level in an acutecare hospital is required minimum of three years of progressive management experience in an investorowned healthcare organization required must be a strong handson and approachable leader who understands the value of being a teamplayer and have an outgoing and friendly personality must understand how to motivate and inspire staff to achieve optimal results while keeping employee satisfaction high	1
Professional Summary I successfully completed the 4-years course in Agriculture from Nangarhar Agriculture Faculty in 2002 and have studied English and computer software program for 15 months, at Oxford English and Computer Center Jalalabad City. I worked as Agriculture Advisor - Language officer with provincial Reconstruction Team U.S.A for Afghanistan/ Agriculture development team U.S.A For Afghanistan (PRT/ADT) office and as part of work mandate have gained: Familiarity and good relationship with local authorities, Members, of provincial Assembly and directorates of line Ministries. Participated in different meetings i.e. (Provincial Development Council, Private sector development, Technical working Group) meetings held at Provincial level to improve life standards of our community and bring prosperity through implementation of developmental programs. Filed visit, Collection of Agriculture data, Monitoring of Agriculture Projects. In addition, I have a valuable experience of working as an Agriculture Coordinator which gave me an opportunity as part of Management body to: Establish adequate support at the community level for the project policies and activities to ensure community participation at all levels. Traveled to different districts and provinces of the country. Identify weaknesses and problems during the implementation process and propose appropriate solutions to avoid conflicts (Social, Political, and Cultural). Attended 3 months training on Agriculture New technology in U.S Kansas State. Furthermore, I have participated in several trainings and Seminars inside and outside the country including projects planning Cycle, Projects implementation, Logical framework Analysis. Conducted numerous capacity building and training workshops on various subjects for Nangarhar Agriculture University Students including, Business Development, Marketing, Field hands on trainings, Communication skill, and many other Food safety and sanitation related issues and have delivered many constructive Presentations on different Occasions. Since I have good knowledge of my society and a valuable experience of work at different managerial levels national and international organizations, working in Community Development, Capacity building, Agriculture, Marketing and business, I believe I am qualified for the mentioned Position. Core Qualifications Microsoft package (Word, Excel, power point) Installation, internet related tasks, English/ Pashto/Dari typing. Experience Jan 2016 to Jan 2016 work as Language officer with IPCB-S , international police coordination board Kabul Afghanistan. Responsibilities: Performing translations from English to Pashto/Dari of various documents (Presentations, letter, reports, minutes, etc). Simultaneous translations in IPCB-S meetings. Undertaking any other tasks required by the Head of IPCB-S. Agriculture Advisor and Language Officer Jan 2016 to Jan 2016 Laghman PRT/ADT. Responsibilities: Establish and maintain strong coordination and good communication channels with governmental as well as non- government organizations, working for growth of the private sector of Afghanistan. Worked strategic planning with DAIL Office. Assist DAIL (Department of irrigation, Agriculture, and livestock) staff for annual planning. Attend and represent PRT/ADT in relevant meetings and workshops out of the organization at provincial level. Preparing Module need assessment based. Arrangement of Training plan and Materials for Nangarhar university Agriculture students. Assist and guide DAIL research department in needs assessments. Assist the DAIL research department in assessing the needs of staff for short, medium and long term trainings. Cooperate closely with DIAL (Department of irrigation, Agriculture, and livestock) office staff in technical and managerial affairs. Train Nangarhar university Agriculture faculty students, practically in the field. Train women affair department staff and poor family regarding home gardening and kitchen gardening. Translate Agriculture guidelines and project technical formats in to local languages as required. Prepared training materials to DAIL staff and farmers. Provincial Manager Jan 2013 to Jan 2016 work as with BRAC Education Program for Afghanistan Responsibilities: Prepare and implement plan for concerned areas and implement the concerned project activities according to the approved annual work plan. Supervise the staff and schooling activities in the concerned areas according to the plan. Take special steps for the development of the female staff. Build positive and competitive mindset of the staff. Overall responsible for preparing and submitting all kinds of reports to central office and communicate coordinate with related provincial level offices. Take necessary steps for enhancing the capacity of the staff in order to administer the all project activities effectively. plant protection Manager Jan 2002 to Jan 2004 Company Name Provided improved seed to farmers. Worked with farmers on the field to control plant disease. Gave refresh courses about plant disease to farmers. Record all plant diseases reports, from all districts. Managed all state Agriculture properties, for cultivation. Education B.Sc. (Hons) degree , Agriculture 2002 Nangarhar University Agriculture 1997 Baccalaureate from Nangarhar High School Afghanistan Accomplishments Driving of small vehicles Courses: Attended training on Agriculture New technology, U.S.A Kansas state. Studied up to Advance two in Oxford English language center, Jalalabad Teacher training program in Oxford English language center, Jalalabad Conversation class in Oxford English language center, Jalalabad Travels and visits: To Kansas state America, as member of an official delegation to participate in a workshop on improvement of Agriculture and delivered a presentation of Afghanistan Agriculture, on October 2010. I have received Recommendations, and appreciation letters from different government and non-governments organizations for the good performance. Personal Information I submit my C.V for your kind Consideration and hope to hear from you for an interview. Best regards, Languages Fluency in Pashto, Dari, English, and ordo Skills competitive, English, government, irrigation, managerial, Materials, meetings, Excel, Office, power point, Word, police, Presentations, research, strategic planning, training materials, translations, typing, workshops Additional Information I submit my C.V for your kind Consideration and hope to hear from you for an interview. Best regards, Fayaz Ahmad Sardar Personal information: Married status: Married U.S.A Green Card Holder	work for indiana grow your career with the state of indiana with more than executive branch agencies the state of indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities as a state of indiana employee you impact the wellbeing of indianas communities every day at the state of indiana we dont just talk about diversity and inclusion our goal is to create a welcoming accessible and equitable workplace with a workforce that is representative of the state of indiana population as a proud equal opportunity employer reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role next level benefits at the state of indiana are here be sure to review our expanded benefit package offerings below about the indiana law enforcement training board the indiana law enforcement training board is the governing body of the indiana law enforcement academy located in plainfield indiana the board is comprised of members who have been appointed by the governor the board sets the requirements and criteria for the basic training of law enforcement officers throughout the state of indiana which became mandatory in salary the salary for this position traditionally starts at per year but may be commensurate with education andor experience about the job the incumbent serves as a records clerk for the indiana law enforcement academy ilea responsible for processing and maintenance of records of police officers in the state of indiana functions in a clerical support role as the agency receptionist operating a multiline telecommunication system monitoring security and greeting visitors incumbent reports to the director of support services a day in the life responsible for maintaining and updating law enforcement training board certified instructor filesrecords in acadis responsible for maintaining and updating officer records in acadis responsible for processing public records requests operate multiline telecommunication system to receive place andor route calls and intercom system to make announcements accurately compose messages and distribute them to appropriate staff greet visitors andor students arriving at ilea by providing necessary assistance and ensuring they are properly registered and have received identification badges monitor security systems for ilea facility and make proper notification for breaches maintain all facility requests class rosters class schedules and other information related to current training classes in the binder for the communications desk provides clerical assistance to other departments with data processing and other clerical duties on an asneeded basis what youll need for success you must meet the following requirements to be considered for employment working knowledge of and ability to operate a multiline telecommunication system must have excellent customer service skills must have working knowledge of computer software such as microsoft office and the ability to learn and comprehend new computer programs must have general knowledge of clerical procedures methods and principles must possess above average observation skills and attention to detail must be able to multitask and work well under pressure using diplomacy courtesy and tact working knowledge of standard office equipment including typewriter computer copier scanner fax supervisory responsibilitiesdirect reports this role provides direct supervision for one or more staff members benefits of employment with the state of indiana the state of indiana offers a comprehensive benefit package for fulltime employees which includes three medical plan options including rx coverage as well as vision and dental plans wellness program offers premium discount for the medical plan and gift cards health savings account which includes biweekly state contribution flexible work scheduling options including the potential for hybrid remote work for employees whose work may be performed outside state facilities deferred compensation account similar to plan with employer match two fullyfunded pension plan options a robust comprehensive program of leave policies covering a variety of employee needs including but not limited to hours of paid new parent leave up to hours of paid community service leave combined hours of paid vacation personal and sick leave time off paid holidays on election years education reimbursement program group life insurance referral bonus program employee assistance program that allows for covered behavioral health visits qualified employer for the public service loan forgiveness program free parking for most positions free linkedin learning access equal employment opportunity the state of indiana is an equal opportunity employer	0

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